Ingenico IMP403 Class B Computing Device Peripheral User Manual Installation Guide

INGENICO Class B Computing Device Peripheral Installation Guide

User Manual - XKB-IMP403.pdf

   Ingenico – 28-32 Boulevard de Grenelle 75015 PARIS Tél. 33(0)1 58 01 80 00 - Fax 33 (0)1 58 01 91 35   Intelligent Docking Station      for iSMP3 IMP400  U S ER   G U I D E
  IMP400      2/15     Copyright © 2014 Ingenico 900021685 R11 000 01/0615        All rights reserved  Contents 1. Introduction ____________________________________________ 3 2. Unpacking  _____________________________________________ 4 3. Recommendations  ______________________________________ 5 3.1. Security  ______________________________________________________ 5 3.2. Approvals and markings __________________________________________ 6 3.3. EC standard compliance _________________________________________ 7 3.4. FCC and IC compliance __________________________________________ 8 3.5. Main Characteristics _____________________________________________ 8 4. Installation and connection _______________________________ 9 4.1. Functional description  ___________________________________________ 9 4.2. Connectivity ___________________________________________________ 9 4.3. Positioning the cradle ____________________________________________ 9 4.4. Cables connection _____________________________________________ 10 4.5. Fixing the cradle on its support  ___________________________________ 11 4.6. iSMP Docking_________________________________________________ 11 4.7. Charging iSMP ________________________________________________ 12 5. Maintenance ___________________________________________ 13 5.1. Cleaning of the cradle  __________________________________________ 13 5.2. Transport and storage __________________________________________ 13 5.3. Troubleshooting _______________________________________________ 13 5.4. Environment (WEEE, Batteries and Packaging) ______________________ 14
  IMP400      3/15     Copyright © 2014 Ingenico 900021685 R11 000 01/0615        All rights reserved   1. Introduction Thank you for choosing an Ingenico product. We recommend you to read carefully this installation guide: It gives you the necessary information about safety precautions, unpacking, installation, and maintenance of your terminal accessory.  WARRANTY / SECURITY To benefit from the guarantee-related product, and to respect the security, we ask you to  use  only  accessories  delivered  in  box  with  the  product,  entrusting  maintenance operations only to an authorized person. The IMP400 accessory has been designed for iSMP3 product, do not attempt to use for any other use. Failure to comply with these instructions will void the manufacturer’s responsibility.   This symbol indicates an important Warning.    This symbol indicates a piece of advice.
  IMP400      4/15     Copyright © 2014 Ingenico 900021685 R11 000 01/0615        All rights reserved  2. Unpacking 2.1.  Inside the Box ADVICE Carefully  preserve  the  packaging  of  the  IMP400.  It  must  be  re-used  whenever  the accessory is shipped.  The following items are included in the IMP400 box:    IMP400 Intelligent Docking Station for iSMP3        POWER SUPPLY UNIT (PSU)       WARNING The power supply unit  provided with your equipment is specially designed for Ingenico  terminals.  Do  not  use  any  other  power  supply.  The  use  of  a  power supply with apparently similar voltage/current characteristics may damage your terminal.    This User guide
  IMP400      5/15     Copyright © 2014 Ingenico 900021685 R11 000 01/0615        All rights reserved  2.2.  Indicators on the IMP400  There are several indicators on the product, allowing the operator to quickly assess the state of the product, as well as the individual state of docked iSMP3’s.  The main status LED indicates the state of the Docking Station. The  serial  number  sticker  provides  a  unique  identifier,  allowing  to  discern  a  single Docking Station among the fleet. Finally  each  slot’s  blue  and  green/red  LEDs  indicate  the  connectivity  and  charging state of each docked iSMP3.       Main status led Serial number sticker  Slot individual connectivity and charging state leds
  IMP400      6/15     Copyright © 2014 Ingenico 900021685 R11 000 01/0615        All rights reserved   3. Recommendations 3.1.  Security   IMP400 is specially designed for iSMP3 terminals charging.   Do not short-circuit the metallic contacts.  Do not attempt to open the product or the PSU.  Do not attempt to replace the PSU by any other type even the characteristics are similar.   In case of abnormal behaviour disconnect the main power cord from the wall plug.  Electrical power outlet and power cord:  Power outlet must be installed near the equipment and easily accessible;  Main plug of power cord must meet standards and regulations of the country it is used in;  The protection of the installation must be set to 20 A in US and Canada, 13 A in the UK and 16 A in other countries.   WARNING In  such  case  all  the  certifications  below  and  warranty  for  iSMP3  and  IMP400 would be voided  3.2.  Approvals and markings  Mandatory conformity marking for products sold within the European Economic Area (EEA). It states that the product is assessed before being placed on the market and meets EU safety, health and environmental protection requirements   Indicates that the product has been certified to applicable standards including standards written or administered by the American National Standards Institute (ANSI), Underwriters Laboratories (UL), CSA Group (CSA), NSF International (NSF), and other North American and global organizations  Indicates that the product meet both American and Canadian standards for safety requirements  Indicates that the product has been evaluated, tested and certified for electrical safety by an independent accredited third-party against German and European standards  Mandatory mark for Japan according to the Electrical Appliance and Material Safety Law (DENAN)  Proof a regulated energy-using product imported into Canada has been successfully tested and certified by an impartial and independent Testing Laboratory accredited by the Standards Council of Canada (SCC)
  IMP400      7/15     Copyright © 2014 Ingenico 900021685 R11 000 01/0615        All rights reserved   Indicates a device’s compliance with applicable Australian Communications and Media Authority (ACMA) technical standards—that is, for telecommunications, radio communications, EMC and EME  Indicates that the product has been tested against EMC and safety standards for Taiwan market  Compulsory safety mark for many products imported, sold or used in the Chinese market  Indicating  a  power  supply  meets  the  level  V  energy  efficiency requirements.  Indicates that when the end-user wishes to discard this product, it must be sent to separate collection facilities for recovery and recycling  Indicates that the product is intended for indoor use only   Indicates that the product operates with a continuous voltage. This symbol is followed by the ratings (voltage and current for instance)  3.3.  EC standard compliance EC standard compliance marking certifies that the product stipulated below:   iSMP3 associated to iMP400  Conforms to the following harmonized standards:   Safety standards: - EN 60950-1:2006/ A1:2010/A11 :2009/A12 :2011 - IEC 60950-1 :2nd ed./A1:2009/A2 :2013  EMC standards - EN 301 489-1 v1.9.2/ EN 301 489-17 v2.1.1 - EN 55022:2006/A1:2007/EN 55024:2011  Radio - ETSI EN 300 328 v1.8.1  The  CE  marking  indicates  IMP400  complies  with  the  requirements  of  European Directive  1999/5/EC  of  9  March  1999  on  Radio  and  Telecommunications  Terminal Equipment for:  o The protection of the health and the safety of the user and any other person. o The protection requirements with respect to electromagnetic compatibility.  And complies with harmonised standards listed above.
  IMP400      8/15     Copyright © 2014 Ingenico 900021685 R11 000 01/0615        All rights reserved   3.4.  FCC and IC compliance This product is registered to the Federal Communication Commission under reference: FCCID: XKB-IMP403.  Compliance Statements:  FCC: NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.  This  equipment  generates,  uses  and  can radiate radio frequency  energy  and,  if  not installed  and  used    in    accordance    with    the    instruction,    may    cause    harmful  interference    to    radio  communications.    However,    there    is    no    guarantee    that  interference  will  not  occur  in  a particular  installation.  If  this  equipment  does  cause  harmful  interference  to  radio  or television reception which can be determined by  turning  the  equipment  off  and  on,  the  user  is  encouraged  to  try  to  correct interference by one or more of the following measures:  -  Reorient or relocate the receiving antenna.  -  Increase the separation between the equipment and receiver.  -  Connect  the  equipment  into  an  outlet  on  circuit  different  from  that  to  which  the receiver is connected.  -  Consult the dealer or an experienced radio/TV technician for help.  This  device  complies  with  Part  15  of  the  FCC  Rules.  Operation  is  subject  to  the following two conditions: (1) this device may not cause harmful interference, and (2) this  device  must  accept  any  interference  received,  including  interference  that  may cause undesired operation.  IC: This class (B) digital apparatus complies with Canadian ICES-003. 3.5.  Main Characteristics The main technical characteristics of the Intelligent Docking Station are:  Mass 940 g  Dimensions (Lxlxh) 400x122x88 mm Electrical mains network 100-240VAC / 50-60 Hz - Class I PSU Models Ingenico ref:296177532–12Vdc/6.67A max Operating conditions  Ambient temperature -10°C to +45°C  Max relative humidity 85% at +45°C Connections for terminal 6 x 4 poles sockets – 5Vdc/2A each slot Storage conditions  Storage temperature -20°C,+70°C Max relative humidity 85% at +70°C
  IMP400      9/15     Copyright © 2014 Ingenico 900021685 R11 000 01/0615        All rights reserved   4. Installation and connection 4.1.  Functional description  The IMP400 is an Intelligent Docking Station (iDS) accessory for iSMP3 terminal. For each of 6 iSMP3 it provides both a 5V 2A power source able to supply the iSMP3 and associated iPhone6, and connectivity between the iSMP3 and the monitoring PC or server.            4.2. Connectivity The IMP400 possesses:  2 RJ45 Ethernet sockets compatible with 10/100Base-T/TX Ethernet.  1 4 pts Power DIN current inlet to connect the power supply  1 USB type B socket for maintenance purposes only  6  x  4  poles  cradle  to  receive  iSMP3 product, with 5Vdc/2A power outlet  and USB connectivity     4.3. Positioning the cradle Install the IMP400 on a flat surface, with an easy access to an electrical outlet. Place the  IMP400  away  from  any  heat  source  and  protected  from  dust,  vibrations  and electromagnetic radiations (away from video terminals, PC, anti-shoplifting barriers ...). Do not place the IMP400 in direct light from the sun.  Charging and data pads used with charging dock               (Bottom view)
  IMP400      10/15     Copyright © 2014 Ingenico 900021685 R11 000 01/0615        All rights reserved  4.4.  Cables connection  WARNING Connect all data cables to the device BEFORE plugging the PSU into the power outlet.    Plug the Power Jack   Plug the first Ethernet connector. Pass the cable under the Power Jack, and clip it into the cable guide.  If needed, plug the second Ethernet connector and clip the cable in the other cable guide, on the other side of the product.   IMP400 ready to operate   Put the IMP400 in place, and finally plug the PSU into the power outlet
  IMP400      11/15     Copyright © 2014 Ingenico 900021685 R11 000 01/0615        All rights reserved  4.5.  Fixing the cradle on its support The IMP400 is equipped with keyholes fixations on the bottom in order to fix it to its support, if need be.   Location of the keyhole fixations  The center distance between the two fixations is 340mm. Mounting instructions:  Place 2 screws or other fixing devices 340mm from each other, on the intended support of the IMP400.  Align the widest part of each keyhole with the corresponding screw, and lower on the support.  Slide it in place by gently pulling towards you until each screw reaches the end of the keyhole.     4.6.  iSMP3 Docking   Before docking the iSMP3, verify that the IMP400 is up and running. The main LED should be lit green to indicate so.  Hold the iSMP3 over one of the docking slots, and lower gently into the slot, without dropping it.  The guide located in the slot is intended to slide into the Swipe Card Reader.  Once docked, the LEDs on the slot will light up. The charging LED will be Red or Green depending on the charge level of the device. The blue LED will blink while communication with the device is initialized.  Once the blue LED is lit solid, the iSMP3 is successfully docked and can be left to charge and synchronize.    Keyhole  fixations  on  the  IMP400  casing  (bottom view)
  IMP400      12/15     Copyright © 2014 Ingenico 900021685 R11 000 01/0615        All rights reserved  4.7. Charging iSMP    Charging iSMP3 start as soon as iSMP3 is inserted into the cradle   Charging operation can be monitored on iSMP3 terminal or through LED indicators   ADVICE Before using iSMP3 for the first time, charge it for about 4 hours After that, approximate charging time is 3 hours to recharge the battery to full capacity  LED indicators:    Red: in charge  Green: charged                 A battery indicator is provided on the iSMP3 screen further indicates the charge of the product.         Right hand side LED indicates charge state
  IMP400      13/15     Copyright © 2014 Ingenico 900021685 R11 000 01/0615        All rights reserved    5. Maintenance   WARNING Before making any operations of maintenance in the terminal, make sure that  power supply is disconnected.  5.1. Cleaning of the cradle First of all, unplug all the wires from the terminal.  Good rules for proper cleaning of the terminal are:   Use  a  soft  cloth  that  is  very  slightly  soaked  with  soapy  water  to  clean  the outside of the cradle.  Do not clean the electrical connections.  Do not use in any case, solvents, detergents or abrasive products:  Those materials might damage the plastic or electrical contacts.  Avoid exposing the cradle to the direct rays of the sun.  5.2. Transport and storage  Use the original packaging for any unit or stored.  5.3. Troubleshooting The terminal does not turn on when inserted into slot or the blue LED does not light up upon docking:    Battery  level  is  too  low.  Wait  for  the  terminal  to  charge  up  and  start  before connectivity can be established.  Check the PSU connections  Check for iSMP positioning into the slot   Check for electrical power network
  IMP400      14/15     Copyright © 2014 Ingenico 900021685 R11 000 01/0615        All rights reserved  5.4. Environment (WEEE, Batteries and Packaging)  This product is labeled in accordance with European Directives 2002/96/EC concerning Waste  Electrical  and  Electronic  Equipment  (WEEE)  and  2006/66/EC  concerning Batteries  and  Accumulators.  Those  provisions  are  requiring  producers  and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries.  The  associated  symbol  means  that  WEEE  and  waste  batteries  must  not  be thrown away but collected separately and recycled.  Ingenico ensures that efficient collection and recycling schemes are set-up for WEEE and  batteries  according  to  the  local  regulation  of  your  country.  Please  contact  your retailers  for  more  detailed  information  about  the  compliance  solution  in  place  for disposing of your old product and used batteries.  Packaging waste must also be collected separately to  assure a proper disposal and recycling.   Please note that proper recycling of the electrical and electronic equipment and waste batteries will ensure safety of human health and environment.
  IMP400      15/15     Copyright © 2014 Ingenico 900021685 R11 000 01/0615        All rights reserved     Ingenico – 28-32 Boulevard de Grenelle 75015 PARIS Tél. 33(0)1 58 01 80 00 - Fax 33 (0)1 58 01 91 35 www.ingenico.com  Ingenico 192 avenue Charles de Gaulle  92200 Neuilly sur Seine - France Tél.: + 33 1 46 25 82 00 - Fax: + 33 1 47 72 56 95 www.ingenico.com  Your contact “This  Document  is  Copyright  ©  2015  by  INGENICO  Group.  INGENICO  retains  full  copyright ownership, rights  and protection in  all material contained  in this document. The recipient  can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of INGENICO. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this  document,  or  information  contained  therein,  is  held  responsible  to INGENICO  for  the confidentiality of that information.   Care  has  been  taken  to  ensure  that  the  content  of  this  document  is  as  accurate  as possible. INGENICO however declines any responsibility for inaccurate, incomplete or outdated information. The contents of this document may change from time to time without prior notice, and do not  create, specify, modify or  replace any new or prior contractual obligations agreed upon in writing between INGENICO and the user.   INGENICO is not responsible for any use of this device, which would be non consistent with the present document.  All trademarks used in this document remain the property of their rightful owners.”  iPhone6 is a trademark of Apple, Inc., registered in the U.S. and other countries.   *296192138*

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