Ingenico IMP403 Class B Computing Device Peripheral User Manual Installation Guide

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Document ID	2748838
Application ID	/ap35PACdRbwyQpKFDnj6A==
Document Description	User Manual - XKB-IMP403.pdf
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	52.34kB (654255 bits)
Date Submitted	2015-09-15 00:00:00
Date Available	2015-09-15 00:00:00
Creation Date	2015-09-09 14:51:48
Producing Software	Microsoft® Word 2010
Document Lastmod	2015-09-09 14:51:48
Document Title	Installation Guide
Document Creator	Microsoft® Word 2010
Document Author:	Ingenico

USER GUIDE
Intelligent Docking Station
for iSMP3
IMP400
Ingenico – 28-32 Boulevard de Grenelle
75015 PARIS
Tél. 33(0)1 58 01 80 00 - Fax 33 (0)1 58 01 91 35
Contents
1. Introduction ____________________________________________ 3
2. Unpacking _____________________________________________ 4
3. Recommendations ______________________________________ 5
3.1. Security ______________________________________________________ 5
3.2. Approvals and markings__________________________________________ 6
3.3. EC standard compliance _________________________________________ 7
3.4. FCC and IC compliance __________________________________________ 8
3.5. Main Characteristics_____________________________________________ 8
4. Installation and connection _______________________________ 9
4.1. Functional description ___________________________________________ 9
4.2. Connectivity ___________________________________________________ 9
4.3. Positioning the cradle ____________________________________________ 9
4.4. Cables connection _____________________________________________ 10
4.5. Fixing the cradle on its support ___________________________________ 11
4.6. iSMP Docking_________________________________________________ 11
4.7. Charging iSMP ________________________________________________ 12
5. Maintenance ___________________________________________ 13
5.1. Cleaning of the cradle __________________________________________ 13
5.2. Transport and storage __________________________________________ 13
5.3. Troubleshooting _______________________________________________ 13
5.4. Environment (WEEE, Batteries and Packaging) ______________________ 14
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Copyright © 2014 Ingenico
All rights reserved
1. Introduction
Thank you for choosing an Ingenico product.
We recommend you to read carefully this installation guide: It gives you the necessary
information about safety precautions, unpacking, installation, and maintenance of your
terminal accessory.
WARRANTY / SECURITY
To benefit from the guarantee-related product, and to respect the security, we ask you
to use only accessories delivered in box with the product, entrusting maintenance
operations only to an authorized person.
The IMP400 accessory has been designed for iSMP3 product, do not attempt to use for
any other use.
Failure to comply with these instructions will void the manufacturer’s responsibility.
This symbol indicates an important Warning.
This symbol indicates a piece of advice.
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Copyright © 2014 Ingenico
All rights reserved
2. Unpacking
2.1.
Inside the Box
ADVICE
Carefully preserve the packaging of the IMP400. It must be re-used whenever the
accessory is shipped.
The following items are included in the IMP400 box:
IMP400 Intelligent Docking Station for iSMP3
This User guide
POWER SUPPLY UNIT (PSU)
WARNING
The power supply unit provided with your equipment is specially designed for
Ingenico terminals. Do not use any other power supply. The use of a power
supply with apparently similar voltage/current characteristics may damage your
terminal.
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Copyright © 2014 Ingenico
All rights reserved
2.2.
Indicators on the IMP400
There are several indicators on the product, allowing the operator to quickly assess the
state of the product, as well as the individual state of docked iSMP3’s.
The main status LED indicates the state of the Docking Station.
The serial number sticker provides a unique identifier, allowing to discern a single
Docking Station among the fleet.
Finally each slot’s blue and green/red LEDs indicate the connectivity and charging
state of each docked iSMP3.
Main status led
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Serial number sticker
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Slot individual connectivity
and charging state leds
Copyright © 2014 Ingenico
All rights reserved
3. Recommendations
3.1.
Security
IMP400 is specially designed for iSMP3 terminals charging.
 Do not short-circuit the metallic contacts.
 Do not attempt to open the product or the PSU.
 Do not attempt to replace the PSU by any other type even the characteristics
are similar.
 In case of abnormal behaviour disconnect the main power cord from the wall
plug.
Electrical power outlet and power cord:
 Power outlet must be installed near the equipment and easily accessible;
 Main plug of power cord must meet standards and regulations of the country it
is used in;
 The protection of the installation must be set to 20 A in US and Canada, 13 A in
the UK and 16 A in other countries.
WARNING
In such case all the certifications below and warranty for iSMP3 and IMP400
would be voided
3.2.
Approvals and markings
Mandatory conformity marking for products sold within the
European Economic Area (EEA). It states that the product is
assessed before being placed on the market and meets EU
safety, health and environmental protection requirements
Indicates that the product has been certified to applicable
standards including standards written or administered by the
American National Standards Institute (ANSI), Underwriters
Laboratories (UL), CSA Group (CSA), NSF International (NSF),
and other North American and global organizations
Indicates that the product meet both American and Canadian
standards for safety requirements
Indicates that the product has been evaluated, tested and certified
for electrical safety by an independent accredited third-party
against German and European standards
Mandatory mark for Japan according to the Electrical Appliance
and Material Safety Law (DENAN)
Proof a regulated energy-using product imported into Canada has
been successfully tested and certified by an impartial and
independent Testing Laboratory accredited by the Standards
Council of Canada (SCC)
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Copyright © 2014 Ingenico
All rights reserved
Indicates a device’s compliance with applicable Australian
Communications and Media Authority (ACMA) technical
standards—that is, for telecommunications, radio
communications, EMC and EME
Indicates that the product has been tested against EMC and
safety standards for Taiwan market
Compulsory safety mark for many products imported, sold or used
in the Chinese market
Indicating a power supply meets the level V energy efficiency
requirements.
Indicates that when the end-user wishes to discard this product, it
must be sent to separate collection facilities for recovery and
recycling
Indicates that the product is intended for indoor use only
Indicates that the product operates with a continuous voltage.
This symbol is followed by the ratings (voltage and current for
instance)
3.3.
EC standard compliance
EC standard compliance marking certifies that the product stipulated below:
iSMP3 associated to iMP400
Conforms to the following harmonized standards:



Safety standards:
- EN 60950-1:2006/ A1:2010/A11 :2009/A12 :2011
- IEC 60950-1 :2nd ed./A1:2009/A2 :2013
EMC standards
- EN 301 489-1 v1.9.2/ EN 301 489-17 v2.1.1
- EN 55022:2006/A1:2007/EN 55024:2011
Radio
- ETSI EN 300 328 v1.8.1
The CE marking indicates IMP400 complies with the requirements of European
Directive 1999/5/EC of 9 March 1999 on Radio and Telecommunications Terminal
Equipment for:
The protection of the health and the safety of the user and any other person.
The protection requirements with respect to electromagnetic compatibility.
And complies with harmonised standards listed above.
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Copyright © 2014 Ingenico
All rights reserved
3.4.
FCC and IC compliance
This product is registered to the Federal Communication Commission under reference:
FCCID: XKB-IMP403.
Compliance Statements:
FCC:
NOTE: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception which can be determined
by turning the equipment off and on, the user is encouraged to try to correct
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
IC:
This class (B) digital apparatus complies with Canadian ICES-003.
3.5.
Main Characteristics
The main technical characteristics of the Intelligent Docking Station are:
Mass
940 g
Dimensions (Lxlxh)
400x122x88 mm
Electrical mains network
100-240VAC / 50-60 Hz - Class I
PSU Models
Ingenico ref:296177532–12Vdc/6.67A
max
Operating conditions
Ambient temperature
-10°C to +45°C
Max relative humidity
85% at +45°C
Connections for terminal
6 x 4 poles sockets – 5Vdc/2A each slot
Storage conditions
Storage temperature
-20°C,+70°C
Max relative humidity
85% at +70°C
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Copyright © 2014 Ingenico
All rights reserved
4. Installation and connection
4.1. Functional description
The IMP400 is an Intelligent Docking Station (iDS) accessory for iSMP3 terminal. For
each of 6 iSMP3 it provides both a 5V 2A power source able to supply the iSMP3 and
associated iPhone6, and connectivity between the iSMP3 and the monitoring PC or
server.
Charging and data pads used with charging dock
(Bottom view)
4.2. Connectivity
The IMP400 possesses:
 2 RJ45 Ethernet sockets compatible with 10/100Base-T/TX Ethernet.
 1 4 pts Power DIN current inlet to connect the power supply
 1 USB type B socket for maintenance purposes only
 6 x 4 poles cradle to receive iSMP3 product, with 5Vdc/2A power outlet and
USB connectivity
4.3. Positioning the cradle
Install the IMP400 on a flat surface, with an easy access to an electrical outlet. Place
the IMP400 away from any heat source and protected from dust, vibrations and
electromagnetic radiations (away from video terminals, PC, anti-shoplifting barriers ...).
Do not place the IMP400 in direct light from the sun.
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Copyright © 2014 Ingenico
All rights reserved
4.4. Cables connection
WARNING
Connect all data cables to the device BEFORE plugging the PSU into the power
outlet.



Plug the Power Jack
Plug the first Ethernet connector. Pass the cable under the Power Jack, and clip
it into the cable guide.
If needed, plug the second Ethernet connector and clip the cable in the other
cable guide, on the other side of the product.
IMP400 ready to operate

Put the IMP400 in place, and finally plug the PSU into the power outlet
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Copyright © 2014 Ingenico
All rights reserved
4.5. Fixing the cradle on its support
The IMP400 is equipped with keyholes fixations on the bottom in order to fix it to its
support, if need be.
Keyhole fixations on the IMP400 casing (bottom
view)
Location of the keyhole fixations
The center distance between the two fixations is 340mm.
Mounting instructions:
 Place 2 screws or other fixing devices 340mm from each other, on the intended
support of the IMP400.
 Align the widest part of each keyhole with the corresponding screw, and lower
on the support.
 Slide it in place by gently pulling towards you until each screw reaches the end
of the keyhole.
4.6. iSMP3 Docking





Before docking the iSMP3, verify that the IMP400 is up and running. The main
LED should be lit green to indicate so.
Hold the iSMP3 over one of the docking slots, and lower gently into the slot,
without dropping it.
The guide located in the slot is intended to slide into the Swipe Card Reader.
Once docked, the LEDs on the slot will light up. The charging LED will be Red
or Green depending on the charge level of the device. The blue LED will blink
while communication with the device is initialized.
Once the blue LED is lit solid, the iSMP3 is successfully docked and can be left
to charge and synchronize.
IMP400 
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Copyright © 2014 Ingenico
All rights reserved
4.7. Charging iSMP


Charging iSMP3 start as soon as iSMP3 is inserted into the cradle
Charging operation can be monitored on iSMP3 terminal or through LED
indicators
ADVICE
Before using iSMP3 for the first time, charge it for about 4 hours
After that, approximate charging time is 3 hours to recharge the battery to full capacity
LED indicators:


Red: in charge
Green: charged
Right hand side LED indicates charge state
A battery indicator is provided on the iSMP3 screen further indicates the charge of the
product.
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Copyright © 2014 Ingenico
All rights reserved
5. Maintenance
WARNING
Before making any operations of maintenance in the terminal, make sure that
power supply is disconnected.
5.1. Cleaning of the cradle
First of all, unplug all the wires from the terminal.
Good rules for proper cleaning of the terminal are:




Use a soft cloth that is very slightly soaked with soapy water to clean the
outside of the cradle.
Do not clean the electrical connections.
Do not use in any case, solvents, detergents or abrasive products:
Those materials might damage the plastic or electrical contacts.
Avoid exposing the cradle to the direct rays of the sun.
5.2. Transport and storage

Use the original packaging for any unit or stored.
5.3. Troubleshooting
The terminal does not turn on when inserted into slot or the blue LED does not light up
upon docking:




Battery level is too low. Wait for the terminal to charge up and start before
connectivity can be established.
Check the PSU connections
Check for iSMP positioning into the slot
Check for electrical power network
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Copyright © 2014 Ingenico
All rights reserved
5.4. Environment (WEEE, Batteries and Packaging)
This product is labeled in accordance with European Directives 2002/96/EC concerning
Waste Electrical and Electronic Equipment (WEEE) and 2006/66/EC concerning
Batteries and Accumulators. Those provisions are requiring producers and
manufacturers to become liable for take-back, treatment and recycling upon end of life
of equipment and batteries.
The associated symbol means that WEEE and waste batteries must not be
thrown away but collected separately and recycled.
Ingenico ensures that efficient collection and recycling schemes are set-up for WEEE
and batteries according to the local regulation of your country. Please contact your
retailers for more detailed information about the compliance solution in place for
disposing of your old product and used batteries.
Packaging waste must also be collected separately to assure a proper disposal and
recycling.
Please note that proper recycling of the electrical and electronic equipment and waste
batteries will ensure safety of human health and environment.
IMP400 
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Copyright © 2014 Ingenico
All rights reserved
“This Document is Copyright © 2015 by INGENICO Group. INGENICO retains full copyright
ownership, rights and protection in all material contained in this document. The recipient can
receive this document on the condition that he will keep the document confidential and will not
use its contents in any form or by any means, except as agreed beforehand, without the prior
written permission of INGENICO. Moreover, nobody is authorized to place this document at the
disposal of any third party without the prior written permission of INGENICO. If such permission
is granted, it will be subject to the condition that the recipient ensures that any other recipient of
this document, or information contained therein, is held responsible to INGENICO for the
confidentiality of that information.
Care has been taken to ensure that the content of this document is as accurate as
possible. INGENICO however declines any responsibility for inaccurate, incomplete or outdated
information. The contents of this document may change from time to time without prior notice,
and do not create, specify, modify or replace any new or prior contractual obligations agreed
upon in writing between INGENICO and the user.
INGENICO is not responsible for any use of this device, which would be non consistent with the
present document.
All trademarks used in this document remain the property of their rightful owners.”
iPhone6 is a trademark of Apple, Inc., registered in the U.S. and other countries.
Your contact
Ingenico
*296192
192 avenue Charles de Gaulle
92200 Neuilly sur Seine - France
Tél.: + 33 1 46 25 82 00 - Fax: + 33 1 47 72 56 95
www.ingenico.com
Ingenico – 28-32 Boulevard de Grenelle
75015 PARIS
Tél. 33(0)1 58 01 80 00 - Fax 33 (0)1 58 01 91 35
www.ingenico.com
IMP400 
900021685 R11 000 01/0615
15/15
Copyright © 2014 Ingenico
All rights reserved

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Title                           : Installation Guide
Author                          : Ingenico
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Create Date                     : 2015:09:09 14:51:48+02:00
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