Ingenico ISC250CL PAIEMENT TERMINAL WITH RFID User Manual Users Guide

INGENICO PAIEMENT TERMINAL WITH RFID Users Guide

Users Guide

Ingenico–190‐192AvenueCharlesdeGaulle92200NeuillysurSeineTél.33(0)146258200‐Fax33(0)147725695 Ingenico–190‐192AvenueCharlesdeGaulle92200NeuillysurSeineTél.33(0)146258200‐Fax33(0)147725695900003392R1100001 Isc250SecurityofyourterminalYourdevicefulfilscurrentapplicablePCIPEDsecurityrequirements.Uponreceiptofyourterminalyoushouldcheckforsignsoftamperingoftheequipment.Itisstronglyadvisedthatthesechecksareperformedregularlyafterreceipt.Youshouldcheck,forexample:thatthekeypadisfirmlyinplace;thatthereisnoevidenceofunusualwiresthathavebeenconnectedtoanyportsonyourterminalorassociatedequipment,thechipcardreaderoranyotherpartofyourterminal.Suchcheckswouldprovidewarningofanyunauthorisedmodificationstoyourterminal,andothersuspiciousbehaviourofindividualsthathaveaccesstoyourterminal. Yourterminaldetectsany“tamperedstate”.Inthisstatetheterminalwillrepeatedlyflashthemessage”AlertIrruption!”andfurtheruseoftheterminalwillnotbepossible.Ifyouobservethe“AlertIrruption!”message,youshouldcontacttheterminalhelpdeskimmediately.Youarestronglyadvisedtoensurethatprivilegedaccesstoyourterminalisonlygrantedtostaffthathavebeenindependentlyverifiedasbeingtrustworthy.CAUTIONPositioningoftheISC250oncheckstandmustbeinsuchawaytomakecardholderPIN(PersonalIdentificationNumber)spyinginfeasible.NEVERaskthecustomertodivulgetheirPINCode.CustomersshouldbeadvisedtoensurethattheyarenotbeingoverlookedwhenenteringtheirPINCode.WARNINGTOUSERSINTHEUNITEDSTATESFederalCommunicationCommissionInterferenceStatement47CFRSection15.105(b)ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipmentgeneratesusesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneofthefollowingmeasures:‐Reorientorrelocatethereceivingantenna.‐Increasetheseparationbetweentheequipmentandreceiver.‐Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.‐Consultthedealeroranexperiencedradio/TVtechnicianforhelp.NOUNAUTHORIZEDMODIFICATIONS*296106CAUTION:Thisequipmentmaynotbemodified,altered,orchangedinanywaywithoutsignedwrittenpermissionfromIngenico.UnauthorizedmodificationmayvoidtheequipmentauthorizationfromtheFCCandwillvoidtheIngenicowarranty.ANTENNAREQUIREMENT47CFRSection15.203ThisdeviceISC250complieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.WARNINGTOUSERSINTHECANADA:Operationissubjecttothefollowingtwoconditions:(1)thisdevicemaynotcauseinterference,and(2)thisdevicemustacceptanyinterference,includinginterferencethatmaycauseundesiredoperationofthedevice.Toreducepotentialradiointerferencetootherusers,theantennatypeanditsgainshouldbesochosenthattheequivalentisotropicallyradiatedpower(e.i.r.p.)isnotmorethanthatpermittedforsuccessfulcommunication.SAFETYCAUTION:riskofexplosionifthebatteryisreplacedbyanincorrecttype.DisposeofusedbatteryaccordingtotheinstructionsConnectionofheadset onaudiooutputsidejack;Anexcessiveacousticpressureofheadsetcaninvolvedeafness!OnlyusethepowersupplyAC/DCprovidedwithiSC250(8VDC,2Aor8VDC,3,6A)orthepowerprovidedbyacashregister(16Wattmin,8Vmin)limitedpowersource(LPS).RemovetheDCpowerjackconnectortopowerofftheterminal.InstallationGuide
Power&CableconnectionsStylusPenConnection Carefullyinspecttheshippingcartonanditscontentsforshippingdamage.Ifthedeviceisdamaged,fileaclaimimmediatelywiththeshippingcompanyandnotifyIngenico.Youshouldhave:  Savethecartonandpackingmaterialforrepackagingormovingthedeviceinthefuture.ConnectthecabletotheHOSTportbeforeconnectingthedevicetopower. 1  2  3  iSC250deviceStylusThisguideTheboxmayalsoincludethefollowingitemsdependingonyourconfigurationworking:• Cable(specifictoyourconnectivityrequirements)• PowersupplyunitEquipmentchecklistTurntheterminal.Thereisoneportonthebackforpowerandcommunication.Connectthecableontheterminal.Connecttheotherendtothepowersupplyunit.Connectthepowersupplyunittothemainsbythewallreceptacle. Twoportsattherearside:‐ audioout‐ USBhostSwipingaMagneticStripeCard  Takecaretoensurethatthecardisinsertedinthecorrectmanner(directionismarkedonterminal).Slidethecardfromthereartothefrontinacontinuousmotionforbestresults.TheISC250device’smagneticstripereaderreadsdebit,credit,andallstandardmagneticstripecards. SmartCardReader(SCR)  Bringthecardfirmlyuptotheactivezoneabovethedisplay(atabout1cm).Keepthecardclosetothedisplayduringthetransaction.SignatureHandlingTheiSC250cancaptureanelectronicimageofacustomer'ssignaturefortransactionsthatrequireasignatureandtransmittoahostsystem.Thesignatureareadisplaysonthescreenfortransactionsrequiringacustomersignature.Usetheelectronicstylusattachedtothedevice.ContactlessReader Takecaretoensurethatthecardisinsertedinthecorrectmanner,chipfacingup(directionismarkedonterminal). InsertthestylusconnectorintotheISC250stylusportPlacethestylusintothecradleonthelefthand‐sideoftheISC250device,orinsertituprightintotheholeinthecradle. attherearoftheISC250.TroubleshootingMagneticCardReaderDoesNotWorkProperly1. Whenslidingthecardthroughthereader,makesurethatthemagneticstripeonthecardisfacingtheISC250displayscreen(seeSwipingaMagneticStripeCard).2. Swipethecardatafasterormiddlesteadyspeed.3. Inspectthemagneticstripeonthecardtomakesureitisnotscratchedorbadlyworn.5.Todetermineiftheproblemiswiththecard:a.Ifyourhostdevicehasamagneticstripereader,tryswipingthecardthere.b.IfyouhaveanotherworkingISC250device,tryswipingthecardthere.Deviceisnotworking1. MakesurethattheISC250connectorisfullyinsertedintothebackofthedevice.2. Restartthedevice.3. IfyouhaveanotherworkingISC250device,swapthedevicestodetermineiftheproblemiswiththedevice,cable,POS,orpowersupply.4. IftheISC250deviceisdirectlyconnectedtoahost,resetthehostbyturningitoffandbackonagain.Changesormodificationstothisdevicenotexpresslyapprovedbythepartyresponsibleforcompliancecouldvoidtheuser'sauthoritytooperatetheequipment.Anyliquidspillunderthecustomcovermustberemovedrightaway.ThemainportatthebackmustnotbeusedtoconnectastandardvideoHDMIcable.OnlyconnectcablesprovidedbyIngenico.TerminalLocationTheISC250devicemaybemountedonaflatsurface,wall,orcustomerstand(recommended).DonotplacetheISC250deviceonaPCmonitor,adjacenttoanelectronicallyactivesecuritytagdeactivationsystem,ornearothersourcesofmagneticfields.TheISC250devicemustbeatleast12inchesawayfromanelectronicallyactivetypeofsecuritytagdeactivationpad.Therearetwotypesofsecuritytagdeactivationsystems:• Anelectronicallyactivesystemsendsoutapowerfulandpotentiallydisruptivesignaltodeactivatethesecuritytag.IftheISC250deviceisplacedtooclosetothesystem’spad,orplacedabovethepad,thesignaturecapturefilesmaybecorrupted.• Apassivesystemisapermanentmagnettypethatdoesnotsendoutasignal.ThistypedoesnotaffecttheiSC250device.Thedeviceisdesignedtooperateinthefollowingenvironment:• Operatingtemperatureof5°Cto40°C• Operatinghumidityof10%to90%RHnon‐condensingTheterminalisintendedforinternaluseonly.MoreInformationFormoreinformationoncleaning,troubleshooting,operatingthedevice,features,specifications,accessories,thesystemmenu,security,anddownloadingseetheIngenicoiSC250UserGuide. Ingenico–190‐192AvenueCharlesdeGaulle92200NeuillysurSeineTél.33(0)146258200‐Fax33(0)147725695 Ingenico–190‐192AvenueCharlesdeGaulle92200NeuillysurSeineTél.33(0)146258200‐Fax33(0)147725695900003392R1100001

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