Ingenico ISC250CL PAIEMENT TERMINAL WITH RFID User Manual Users Guide

INGENICO PAIEMENT TERMINAL WITH RFID Users Guide

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ISC250CL User Manual HTML Version

Users Guide

Ingenico–190‐192AvenueCharlesdeGaulle

92200NeuillysurSeine

Tél.33(0)146258200‐Fax33(0)147725695

Ingenico–190‐192AvenueCharlesdeGaulle

92200NeuillysurSeine

Tél.33(0)146258200‐Fax33(0)147725695900003392R1100001





Isc250



Securityofyourterminal

YourdevicefulfilscurrentapplicablePCIPEDsecurity

requirements.

Uponreceiptofyourterminalyoushouldcheckforsignsof

tamperingoftheequipment.Itisstronglyadvisedthatthese

checksareperformedregularlyafterreceipt.Youshouldcheck,

forexample:thatthekeypadisfirmlyinplace;thatthereisno

evidenceofunusualwiresthathavebeenconnectedtoany

portsonyourterminalorassociatedequipment,thechipcard

readeroranyotherpartofyourterminal.Suchcheckswould

providewarningofanyunauthorisedmodificationstoyour

terminal,andothersuspiciousbehaviourofindividualsthathave

accesstoyourterminal. Yourterminaldetectsany“tampered

state”.Inthisstatetheterminalwillrepeatedlyflashthe

message”AlertIrruption!”andfurtheruseoftheterminalwill

notbepossible.Ifyouobservethe“AlertIrruption!”message,

youshouldcontacttheterminalhelpdeskimmediately.

Youarestronglyadvisedtoensurethatprivilegedaccesstoyour

terminalisonlygrantedtostaffthathavebeenindependently

verifiedasbeingtrustworthy.

CAUTION

PositioningoftheISC250oncheckstandmustbeinsuchaway

tomakecardholderPIN(PersonalIdentificationNumber)spying

infeasible.

NEVERaskthecustomertodivulgetheirPINCode.Customers

shouldbeadvisedtoensurethattheyarenotbeingoverlooked

whenenteringtheirPINCode.



WARNINGTOUSERSINTHEUNITEDSTATES

FederalCommunicationCommissionInterference

Statement47CFRSection15.105(b)

Thisequipmenthasbeentestedandfoundtocomplywiththe

limitsforaClassBdigitaldevice,pursuanttoPart15oftheFCC

Rules.Theselimitsaredesignedtoprovidereasonable

protectionagainstharmfulinterferenceinaresidential

installation.Thisequipmentgeneratesusesandcanradiate

radiofrequencyenergyand,ifnotinstalledandusedin

accordancewiththeinstructions,maycauseharmful

interferencetoradiocommunications.However,thereisno

guaranteethatinterferencewillnotoccurinaparticular

installation.Ifthisequipmentdoescauseharmfulinterference

toradioortelevisionreception,whichcanbedeterminedby

turningtheequipmentoffandon,theuserisencouragedtotry

tocorrecttheinterferencebyoneofthefollowingmeasures:

‐Reorientorrelocatethereceivingantenna.

‐Increasetheseparationbetweentheequipmentandreceiver.

‐Connecttheequipmentintoanoutletonacircuitdifferent

fromthattowhichthereceiverisconnected.

‐Consultthedealeroranexperiencedradio/TVtechnicianfor

help.

NOUNAUTHORIZEDMODIFICATIONS

*296106

CAUTION:Thisequipmentmaynotbemodified,



altered,orchangedinanywaywithoutsigned

writtenpermissionfromIngenico.Unauthorized

modificationmayvoidtheequipmentauthorization

fromtheFCCandwillvoidtheIngenicowarranty.

ANTENNAREQUIREMENT

47CFRSection15.203

ThisdeviceISC250complieswithPart15oftheFCC

Rules.Operationissubjecttothefollowingtwo

conditions:(1)Thisdevicemaynotcauseharmful

interference,and(2)thisdevicemustacceptany

interferencereceived,includinginterferencethat

maycauseundesiredoperation.



WARNINGTOUSERSINTHECANADA:

Operationissubjecttothefollowingtwoconditions:

(1)thisdevicemaynotcauseinterference,and(2)

thisdevicemustacceptanyinterference,including

interferencethatmaycauseundesiredoperationof

thedevice.

Toreducepotentialradiointerferencetoother

users,theantennatypeanditsgainshouldbeso

chosenthattheequivalentisotropicallyradiated

power(e.i.r.p.)isnotmorethanthatpermittedfor

successfulcommunication.



SAFETY

CAUTION:riskofexplosionifthebatteryis

replacedbyanincorrecttype.Disposeofused

batteryaccordingtotheinstructions



Connectionofheadset onaudiooutputside

jack;Anexcessiveacousticpressureof

headsetcaninvolvedeafness!



OnlyusethepowersupplyAC/DCprovided

withiSC250(8VDC,2Aor8VDC,3,6A)orthe

powerprovidedbyacashregister(16Watt

min,8Vmin)limitedpowersource(LPS).

RemovetheDCpowerjackconnectorto

powerofftheterminal.



Installation



Guide

Power&Cableconnections







lusPenConnection



Carefullyinspecttheshippingcartonanditscontentsforshippingdamage.Ifthedeviceisdamaged,filea



claimimmediatelywiththeshippingcompanyandnotifyIngenico.



Youshouldhave:



 

Savethecartonandpackingmaterialforrepackagingormovingthedeviceinthefuture.Connectthecabletothe

HOSTportbeforeconnectingthedevicetopower.



iSC250



device

Stylus



ThisguideTheboxmayalsoincludethefollowingitemsdepending



onyourconfigurationworking:

• Cable(specifictoyourconnectivityrequirements)

• Powersupplyunit



mentchecklist



Turntheterminal.Thereis

oneportonthebackfor

powerandcommunication.

Connectthecableonthe

terminal.Connecttheother

endtothepowersupplyunit.

Connectthepowersupply

unittothemainsbythewall

receptacle.



Twoportsattherearside:

‐ audioout

‐ USBhost

SwipingaMagneticStripeCard









Takecaretoensurethatthecardisinsertedinthe

correctmanner(directionismarkedonterminal).Slide

thecardfromthereartothefrontinacontinuous

motionforbestresults.





TheISC250device’s



magneticstripereader

readsdebit,credit,andall

standardmagneticstripe

cards.

SmartCardReader(SCR)







Bringthecardfirmlyuptothe



activezoneabovethedisplay

(atabout1cm).Keepthecard

closetothedisplayduringthe

transaction.

SignatureHandling

TheiSC250cancapturean

electronicimageofacustomer's

signaturefortransactions

thatrequireasignatureand

transmittoahostsystem.

Thesignatureareadisplaysonthescreenfor

transactionsrequiringacustomersignature.

Usetheelectronicstylusattachedtothedevice.



ContactlessReader



Takecaretoensurethatthecard



isinsertedinthecorrectmanner,

chipfacingup(directionis

markedonterminal

)





InsertthestylusconnectorintotheISC250stylusport



Placethestylusintothecradleonthelefthand‐sideofthe

ISC250device,orinsertituprightintotheholeinthe

cradle.



attherearoftheISC250.

Troubleshooting

MagneticCardReaderDoesNotWorkProperly

1. Whenslidingthecardthroughthereader,make

surethatthemagneticstripeonthecardisfacing

theISC250displayscreen(seeSwipingaMagnetic

StripeCard).

2. Swipethecardatafasterormiddlesteadyspeed.

3. Inspectthemagneticstripeonthecardtomake

sureitisnotscratchedorbadlyworn.

5.Todetermineiftheproblemiswiththecard:

a.Ifyourhostdevicehasamagneticstripereader,

tryswipingthecardthere.

b.IfyouhaveanotherworkingISC250device,try

swipingthecardthere.



Deviceisnotworking

1. MakesurethattheISC250connectoris

fullyinsertedintothebackofthedevice.

2. Restartthedevice.

3. IfyouhaveanotherworkingISC250

device,swapthedevicestodetermineif

theproblemiswiththedevice,cable,POS,

orpowersupply.

4. IftheISC250deviceisdirectlyconnected

toahost,resetthehostbyturningitoff

andbackonagain.

Changesormodificationstothisdevicenot

expresslyapprovedbythepartyresponsiblefor

compliancecouldvoidtheuser'sauthoritytooperate

theequipment.



Anyliquidspillunderthecustomcovermustbe

removedrightaway.



Themainportatthebackmustnotbeusedto

connectastandardvideoHDMIcable.Onlyconnect

cablesprovidedbyIngenico.

TerminalLocation

TheISC250devicemaybemountedonaflatsurface,

wall,orcustomerstand(recommended).

DonotplacetheISC250deviceonaPCmonitor,

adjacenttoanelectronicallyactivesecuritytag

deactivationsystem,ornearothersourcesof

magneticfields.

TheISC250devicemustbeatleast12inchesaway

fromanelectronicallyactivetypeofsecuritytag

deactivationpad.

Therearetwotypesofsecuritytagdeactivation

systems:

• Anelectronicallyactivesystemsendsouta

powerfulandpotentiallydisruptivesignalto

deactivatethesecuritytag.IftheISC250device

isplacedtooclosetothesystem’spad,orplaced

abovethepad,thesignaturecapturefilesmay

becorrupted.

• Apassivesystemisapermanentmagnettype

thatdoesnotsendoutasignal.Thistypedoes

notaffecttheiSC250device.

Thedeviceisdesignedtooperateinthefollowing

environment:

• Operatingtemperatureof5°Cto40°C

• Operatinghumidityof10%to90%RHnon‐

condensing

Theterminalisintendedforinternaluseonly.



MoreInformation

Formoreinformationoncleaning,

troubleshooting,operatingthedevice,features,

specifications,accessories,thesystemmenu,

security,anddownloadingseetheIngenico

iSC250UserGuide.



Ingenico–190‐192AvenueCharlesdeGaulle

92200NeuillysurSeine

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Ingenico–190‐192AvenueCharlesdeGaulle

92200NeuillysurSeine

Ingenico ISC250CL PAIEMENT TERMINAL WITH RFID User Manual Users Guide

INGENICO PAIEMENT TERMINAL WITH RFID Users Guide

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