Indyme Solutions CB461 Wireless Help Button User Manual
Indyme Solutions, Inc Wireless Help Button
User Manual
Technical Document
430735-00
Rev. D
Indyme Solutions, Inc. 8295 Aero Place San Diego, CA 92123 USA +1.858.268.0717 +1.800.829.6141Page 1 of 4
CB461 Wireless Help Button
Programming and Installation Instructions
Overview
The CB461 is a 1-button voice assurance Help Button designed for use at Customer
Service locations. The CB461 has a dual voice assurance option designed for bi-lingual
applications. The help button must be properly programmed to communicate with a
control unit. Un-programmed help buttons default to Alarm Code 001. Triggering a help
button at this address may trigger an advisory message or trigger no message at all.
Programming a help button requires a series of button presses. The specific buttons vary
by help button type. On the CB461, SET is the “Press for Assistance” button and RESET is
a small oval below the SET button. The assurance LED is red and is located BEHIND the
SET button. This LED will flash during programming to indicate your progress.
Help Button Programming
Help buttons use a hierarchy based menu structure. You must enter the Programming Menu first, to select the
desired submenu. Each submenu may have one or more options available. These options are used to assign
specific operational characteristics to the help button. Review the submenus/options before you begin
programming. The submenus/options will vary by help button model.
Enter the Programming Menu
Press and hold the RESET button until the assurance LED flashes one time.
Press and hold the SET button, until the assurance LED flashes two times.
Press and hold the RESET button, until the assurance LED flashes three times.
The help button is now in the Programming Menu mode, proceed to the desired submenu.
The help button will automatically exit any programming menu if no buttons are pressed for 30-seconds.
Programming
Menu
Address
N/A
Operation
N/A
N/A
Menu-1
Menu-2
Menu-3
Menu-7
Menu-8
CB461
RESET
Technical Document
430735-00
Rev. D
Indyme Solutions, Inc. 8295 Aero Place San Diego, CA 92123 USA +1.858.268.0717 +1.800.829.6141Page 2 of 4
Menu-1: Address Programming
Assigns the help button to a corresponding alarm event programmed in the control unit. A help button address is
a three digit number from 001 to 999. Leading zeros are required.
After entering the Programming Menu;
Press the SET button one time for Menu-1, RESET once to save.
The assurance LED will flash one time to indicate Menu-1 was selected.
Use SET and RESET to program the 3-digit address as follows;
SET = digits 1-9, RESET = digit 0 and SAVE. Leading zeros are required
For example, program Alarm-082 as follows:
Press RESET once to represent the zero. (0)
Press SET eight times, RESET once to save. (8)
Press SET two times, RESET once to save. (2)
Note: When the RESET button is pressed to save the 3rd digit, the assurance LED will flash to indicate the address
that was entered. The assurance LED will indicate digit zero by a long flash. (approximately 1-sec.)
Menu-3: Operating Mode
Assigns the help button operating characteristics; timeout duration, RESET signal and number of active buttons.
Operating Modes will vary by help button type, below are the default modes for this help button.
After entering the Programming Menu;
Press the SET button three times for Menu-3, RESET once to save.
The assurance LED will flash three times to indicate Menu-3 was selected.
Press the SET button to select a help button Operating Mode: <1, 2, >, RESET once to save.
The assurance LED will flash to indicate the selected Operating Mode.
Mode 1 - Standard 5-min timeout, No Reset (Single VA Message)
Press the SET button to trigger the alarm state; the corresponding LED will flash and the first voice
assurance message will play. The LED will flash for 5 minutes, then extinguish with no reset sent. The
RESET button will send a reset signal for all active channels.
Mode 2 - Standard 5-min timeout, No Reset (Dual VA Message)
Same as above, first and second voice assurance message will play.
Technical Document
430735-00
Rev. D
Indyme Solutions, Inc. 8295 Aero Place San Diego, CA 92123 USA +1.858.268.0717 +1.800.829.6141Page 3 of 4
INSTALLATION AND TROUBLESHOOTING TIPS
1. Identify all programming characteristics before you begin programming or installation.
Help Button Addresses
Help Button Mode
Mounting Location
2. Program the Alarm Address and Mode of each help button.
3. Install the help button in accordance with store policy, Indyme work order and/or Americans with Disabilities
Act guidelines where applicable.
The CB461 help button uses two 2/3A-size 3.0-volt lithium batteries. Always use the same type of battery for
optimum performance. DO NOT use rechargeable batteries in the help button. To replace the batteries, remove
the help button from its mounting location. Turn the help button over to the back of the help button. Remove the
old batteries from the battery holders. Install the new lithium batteries. The help button does not lose the
programmed characteristics when the batteries are removed.
Location Considerations
Help buttons are typically located at cash registers, service counters or other areas in which customers require
assistance. Stores and installers should be aware of the Americans with Disabilities Act (ADA) requirements for
accessibility.
Help buttons use a low powered transmitter, and operate best with a clear line of sight to the nearest receiver. Tall
shelving, merchandise and metal signs can block or reduce the help button signal.
Install the Help button
1. Verify help button placement with the Store Manager and according to provided instructions. Determine the best
mounting method before installing the help button, verify address programming.
Wall Mount
Counter Top Mount
Store Shelving
2. The CB461 has 2-different mounting options available; wall or counter top. Choose the appropriate option for
your situation. Reference the CB64 Counter Top Installation document for details. P/N:430738-00
Wall Mounting
1. Identify the desired mounting height for the SET button, subtract 2-inches.
2. Mark the first hole at this height. (1st hole = HEIGHT – 2inches)
3. Mark the second hole 4-inches above the first. (2nd hole = 1st hole + 4inches)
4. Insert mounting hardware in the two holes as follows;
a. wall anchors and screws if drywall or masonry
b. sheet metal screws or wood screws if the surface is solid
5. Place the mounting holes on the back of the help button over the screw heads, pull down slightly.
6. From the final mounting location, press the SET button on the help button and verify the appropriate message
is broadcast over the desired output device.
Technical Document
430735-00
Rev. D
Indyme Solutions, Inc. 8295 Aero Place San Diego, CA 92123 USA +1.858.268.0717 +1.800.829.6141Page 4 of 4
FCC and Industry Canada Notice of Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
This device complies with Industry Canada licence-exempt RSS standard(s). Le présent appareil est
conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation
est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
Les changements ou modifications non approuvés expressément par la partie responsable de la
conformité pourrait annuler l'autorité de l'utilisateur à faire fonctionner l'équipement.
Class B statement:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.