Indyme Solutions TYPEB Wireless Help Button User Manual

Indyme Solutions, Inc Wireless Help Button

User Manual

Technical Document
430708-00
Rev. H
Indyme Solutions, Inc. 8295 Aero Place San Diego, CA 92123 USA +1.858.268.0717 +1.800.829.6141Page 1 of 5
CB938 Wireless Help Button
Programming and Installation Instructions
Overview
The CB938 is a member of the Global Solutions Family. Indyme GSF products operate in the 800MHz –
900MHz frequency spectrum. The CB938 is a 1-button, GSF Help button designed for use at Customer
Service locations. GSF Help buttons are designed to communicate with a GSF Access Point. GSF
products are not compatible with legacy devices
Programming Parameters
GSF products MUST be properly programmed to establish communication. Programming
parameters MUST match your configuration. The default settings are for testing
purposes only and should not be used. Failure to properly program your help button and
access point will prevent your devices from working.
GSF Help buttons have three primary programming parameters; Netcode, Address and
Operating Mode. These MUST be programmed in the correct order to establish
communication and ensure proper operation. Identify the parameters for your
configuration before you begin programming.
Using the programming instructions below set the following parameters in order.
Netcode – unique identification code for the installation environment.
Address – alarm number associated with a control unit alarm event.
Operating Mode – defines how the help button will respond when activated.
Programming a help button requires a series of button presses. The specific buttons vary by
device type. On the CB938, SET is the “Press Here” button and RESET is a small circle near the
bottom of the call box. The assurance LED is red and is located above the SET button. This LED
will flash during programming to indicate your progress.
Netcode
*00000001
Address
*0001
Operating Mode
*1
CB938
RESET
LED
Technical Document
430708-00
Rev. H
Indyme Solutions, Inc. 8295 Aero Place San Diego, CA 92123 USA +1.858.268.0717 +1.800.829.6141Page 2 of 5
GSF Help button Programming
GSF Help buttons function in the 800MHz – 900MHz frequency spectrum. These wireless transceivers,
communicate with the CB951 Access Point. Each help button MUST be programmed with the correct parameters
to match the CB951 Access Point(s). Help buttons use a hierarchy based menu structure. You must enter the
Programming Menu first, to select the desired submenu. Each submenu may have one or more options available.
These options are used to assign specific operational characteristics to the help button. Review the
submenus/options before you begin programming. The submenus/options will vary by model.
Enter the Programming Menu
Press and hold the RESET button until the assurance LED flashes one time.
Press and hold the SET button, until the assurance LED flashes two times.
Press and hold the RESET button, until the assurance LED flashes three times.
The help button is now in the Programming Menu mode, proceed to the desired submenu. (***)
Menu-1: Address Programming
Assigns the help button to a corresponding alarm event programmed in the control unit. A help button address is
a four digit number from 0001 to 4095. Leading zeros are required.
After entering the Programming Menu;
Press the SET button one time for Menu-1, RESET once to save.
The assurance LED will flash one time to indicate Menu-1 was selected.
Use SET and RESET to program the 4-digit address as follows;
SET = digits 1-9, RESET = digit 0 and SAVE. Leading zeros are required
For example, program Alarm-0802 as follows:
Press RESET once to represent the zero. (0)
Press SET eight times, RESET once to save. (8)
Press RESET once to represent the zero. (0)
Press SET two times, RESET once to save. (2)
Note: When the RESET button is pressed to save the 4th digit, the assurance LED will flash to indicate the address
that was entered. The assurance LED will indicate digit zero by a long flash. (approximately 1-sec.)
Programming
Menu
Address
Learn
Operation
Clone
Menu-1
Menu-2
Menu-3
Menu-7
Technical Document
430708-00
Rev. H
Indyme Solutions, Inc. 8295 Aero Place San Diego, CA 92123 USA +1.858.268.0717 +1.800.829.6141Page 3 of 5
Menu-2: Learn Mode
Allows the help button to capture the Netcode from another GSF device; (help button or access point). All help
buttons and access points must have the same Netcode to communicate.
After entering the Programming Menu;
Press the SET button two times for Menu-2, RESET once to save.
The LED will flash twice to indicate Menu-2 was selected.
The LED will then begin flashing. ¼ second on, 1 second off. This indicates that the help button is
requesting a Netcode. When the help button receives a Netcode, it will flash the assurance LED rapidly for
approximately 3 seconds and then it will exit Menu-2. If no Netcode is received within 5 minutes, the help
button will exit Menu-2.
Menu-3: Operating Mode
Assigns the help button operating characteristics; timeout duration, RESET signal and number of active buttons.
Although set at the help button, the Operating Mode can be reset and overridden by the control unit. Operating
Modes will vary by help button type, below are the default modes for this help button.
After entering the Programming Menu;
Press the SET button three times for Menu-3, RESET once to save.
The assurance LED will flash three times to indicate Menu-3 was selected.
Press the SET button to select a Help button Operating Mode: <1, 2, >, RESET once to save.
The assurance LED will flash to indicate the selected Operating Mode.
Mode 1 - Standard 8-min timeout, No Reset
Press any channel button to trigger the alarm state; the corresponding LED(s) will flash. The LED will
flash for 8 minutes, then extinguish with no reset sent. The RESET button will sent a reset signal for all
active channels.
Mode 2 - Standard 30-sec timeout, No Reset
Press any channel button to trigger the alarm state; the corresponding LED(s) will flash. The LED will
flash for 30 seconds, then extinguish with no reset sent. The RESET button will sent a reset signal for
all active channels.
Menu-7: Clone Mode
Allows the help button to broadcast the Netcode to other GSF help buttons. All help buttons and access points
must have the same Netcode to communicate.
After entering the Programming Menu;
Press the SET button seven times for Menu-7, RESET once to save.
The assurance LED will flash seven times to indicate Menu-7 was selected.
The assurance LED will now flash a cadence of 4-pause, 4-pause… etc. The help button will stay in Clone
mode for 5-minutes or until the RESET button, is pressed.
Technical Document
430708-00
Rev. H
Indyme Solutions, Inc. 8295 Aero Place San Diego, CA 92123 USA +1.858.268.0717 +1.800.829.6141Page 4 of 5
Installation and Trouble shooting
1. Identify all programming characteristics before you begin programming or installation.
Netcode
Help button Addresses
Help button Modes
2. Program the required parameters into the CB951 Access Points first.
3. Use the first CB951 Access Point to clone the Netcode to all of the help buttons. This will ensure the same
Netcode is being assigned to all devices. You may also clone the Netcode from a known working help button
to all other help buttons. The Netcode may be programmed in the control unit and uploaded to the help
buttons with the correct software version. The Netcode cannot be cloned from a help button to an access
point.
4. Program the Alarm Address and Mode of each help button.
5. The help button will automatically exit any programming menu if no buttons are pressed for 30-seconds.
6. Install the help button in accordance with store policy, Indyme work order and/or Americans with Disabilities
Act guidelines where applicable.
The CB938 Help button uses two D-cell, 1.5-volt alkaline batteries. Always use the same type of battery for
optimum performance. DO NOT use rechargeable batteries in the help button. To replace the batteries, remove
the Phillips screw from the bottom cap of the help button. Remove the old batteries from the battery holder.
Install the two new batteries and replace the cover. The help button does not lose the programmed
characteristics when the batteries are removed.
Location Considerations
Help buttons are typically located at cash registers, service counters or other areas in which customers require
assistance. Stores and installers should be aware of the Americans with Disabilities Act (ADA) requirements for
accessibility.
Help buttons use a low powered transmitter, and operate best with a clear line of sight to the nearest receiver. Tall
shelving, merchandise and metal signs can block or reduce the help button signal.
Install the Help button
1. Verify help button placement with the Store Manager and according to provided instructions. Determine the
best mounting method before installing the help button, verify address programming.
2. The CB938 is designed to mount on warehouse style upright racks. Reference the CB44 Mounting Instructions
document for details. P/N:430565-00
3. From the final mounting location, press the SET button on the help button and verify the appropriate message is
broadcast over the desired output device.
Technical Document
430708-00
Rev. H
Indyme Solutions, Inc. 8295 Aero Place San Diego, CA 92123 USA +1.858.268.0717 +1.800.829.6141Page 5 of 5
FCC Notice of Compliance
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all
persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Industry Canada Notice of Compliance
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radioexempts de licence.
L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
Les changements ou modifications non approuvés expressément par la partie responsable de la conformité pourrait
annuler l'autorité de l'utilisateur à faire fonctionner l'équipement.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

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