Ingenico Barcelona I7910Q24P I7910 User Manual UserMan
Ingenico Barcelona S.A. I7910 UserMan
UserMan
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| Document ID | 969009 |
| Application ID | EzsJvgVGiUF+eyUabx9LCQ== |
| Document Description | UserMan |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 12.76kB (159493 bits) |
| Date Submitted | 2008-07-11 00:00:00 |
| Date Available | 2008-07-11 00:00:00 |
| Creation Date | 2006-08-25 11:53:58 |
| Producing Software | Acrobat Distiller 7.0 (Windows) |
| Document Lastmod | 2006-08-25 11:53:58 |
| Document Title | Microsoft Word - Draft DIV450006A_2 i7910 Installation Guide English.doc |
| Document Creator | PScript5.dll Version 5.2.2 |
| Document Author: | mcano |
Use the power adapter supplied with i7910. Many adapters can appear similar and will plug into i7910 but will not work properly causing erratic behavior, poor charging or even damage to the unit. LinkBox offers a back-up dial connection (asynchronous and synchronous, V22bis or V34) and powered RS-232 port. ComBox offers two RS-232 ports, one of them powered (port marked RS232-2 provides power for the attached device). The i7910 with a fully charged battery can perform up to 200 transactions (depending of the ticket size, transaction duration, time between transactions and backlight usage). The battery status is updated on the i7910 display (the indicator depends of the application running on i7910): Connect LinkBox or ComBox to the i7910 RS-232 port, the letters “TOP” on a connector must be facing up. The green light (LinkBox only) indicates modem is ready. The light becomes red while dial connection is used. Connecting LinkBox to a telephone line: Plug the one end of a telephone cable into the port marked , and plug the other end of a telephone cable into a wall telephone jack. Attaching device to LinkBox or ComBox RS-232 port: Connect the serial cable to the RS-232 port. Plug the other end of the serial cable to the device (PC, ECR, bar code or check reader etc.). 1 bar represents 25 % of full capacity, 2 bars represent 50 % of full capacity, 3 bars represent 75 % of full capacity, 4 bars represent full capacity. Moving bars indicate that the battery is being charged. 3.5. Connections: Turn the terminal off before connecting peripherals. 4. Power supply connector Depending of the application installed in the terminal, i7910 displays icons indicating: • battery charge level, • charging status and • received signal strength. Depending of the application, the i7910 terminal goes into stand-by mode after a period of inactivity (in order to prolong battery life). Pressing the greenkey powers i7910 back on. The i7910 with a fully charged battery can perform up to 200 transactions (depending of the ticket size, transaction duration, time between transactions and backlight usage). RS-2332 port • PERIPHERAL CONNECTION Connect the serial cable to the RS-232 port. Plug the other end of the serial cable to the device (PC, ECR, bar code or check reader etc.). For detailed instructions, ask the equipment supplier. • POWER CONNECTION Plug the power adapter radial jack into power supply connector at the back of i7910. Plug the power adapter into the wall outlet. The power supply: INPUT............. 100-240 VAC, 50-60Hz OUTPUT..................... 18VDC, 670mA • OPTIONAL LinkBox and ComBox MODULES These modules provide additional connections: Normal Operation: 5. Cleaning procedure: • The i7910 must be off for all cleaning operations. • Do not clean the i7910 with water but with a dry or only slightly damp cloth. • Do not use solvent, detergent or abrasive products. • If the terminal has battery charging problem, clean the contacts on the battery and on the terminal with a damp cloth. Do not scratch or scrape the surface of the contacts. • If the print quality deteriorates, clean the print head to remove accumulated paper dust. The print head must be cleaned with the terminal powered off, using ethanol applied on a lint-free cloth. Be aware of the sharp paper cutter and hot printer parts. Ensure that the ethanol has completely evaporated before switching the terminal back on. 6. If you experience problems: Call one of the customer service centers listed below: In Canada: In the USA: TotalCARE Ingenico Inc. 6520 Gottardo Court TotalCARE Mississauga, Ontario 1003 Mansell Road L5T 2A2 Atlanta, GA 30076 1-888-900-8221 (905-795-8221) 1-800-435-3014 (770-594-6000) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: . Reorient or relocate the receiving antenna. . Increase the separation between the equipment and receiver. . Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. . Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Ingenico could void the user’s authority to operate the equipment. Canadian Department of Communications (DOC) Warnings: This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. RF Exposure Warning: This unit has been shown to be capable of compliance for localized specific absorption rate (SAR) for uncontrolled environment/general population exposure limits specified in ANSI/IEEE Std. C95.1-1992 and had been tested in accordance with the measurement procedures specified in FCC/OET Bulletin 65 Supplement C (2001) and IEEE Std. 1528-200X (Draft 6.5, January 2002). For body worn operation, to maintain compliance with FCC RF exposure guidelines, use only accessories that contain no metallic components and provide a separation distance of 15mm (0.6 inches) to the body. Use of other accessories may violate FCC RF exposure guidelines and should be avoided. Ministry of Health (Canada), Safety Code 6. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg *. * In the U.S. and Canada, the SAR limit for mobile terminals used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. Ingenico Inc. 1003 Mansell Road, Atlanta, GA 30076 Tel: (770) 594 – 6000 Fax: (770) 594 – 6003 www.ingenico-us.com Ingenico Canada Ltd. 79 Torbarrie Road, Toronto, Ontario, Canada, M3L 1G5 Tel: (416) 245 – 6700 Fax: (416) 245 – 6701 www.ingenico-ca.com Ingenico 7910 Installation Guide DIV450006A 1. The magnetic stripe on the card has to face down and point toward the keypad. The card has to be swiped at uniform speed and pressure, ensuring that the card remains in contact with the bottom of the track throughout the entire swipe action. Ingenico 7910 description: The i7910 is an indoor, long range wireless GSM/GPRS point of sale electronic payment terminal designed to process debit, credit and smart card purchases. It is highly secured, EMV level 1 and 2 certified. The i7910 provides fast service, long life battery, convenience, flexibility and security powered by Ingenico’s High Security Core and UNICAPT™. It includes large graphic display and easy loading printer. Various peripherals can be connected to i7910 through its RS-232 port. Optional LinkBox offers back-up connection via dial modem. Printer Insert the smart card horizontally into the slot on the front of the i7910, the microchip facing up, and leave it in the reader throughout the transaction. The i7910 has EMV level 1&2 approvals and complies with the ISO 7816, Sync and Async T=1 & T=0. 1.5. Printer: The i7910 integrates a quiet, high speed, “easy-load” style thermal printer with graphics capability. 1.6. Battery: Rechargeable and easily replaceable Li-Ion battery pack. 1.7. SAM Connectors: Two SAM card connectors are located on the bottom of the i7910. The SAM (Secure Access Module) supports Magnetic Stripe Card Reader CANCEL Key smart card chips necessary for applications such as loyalty. 2. 1. 2. 3. 4. 5. 6. 7. 8. CORR Key Smart Card Reader ENTER Key 1.1. Display: A 4 line x 16 character LCD graphic display, with a back light. 1.2. Keypad: 18 keys, with a back light. The special function keys are: • Programmable function keys , and for navigation and access to various i7910 functions and the system and application menus. • Paper Feed key is used for a printer paper feed (a few cm). • The green key confirms the data entered or displayed. It also powers on the i7910. • The red key cancels the current function and returns the terminal to the idle state. It also powers off the i7910 if it is not connected to the power supply (it depends of the application running on i7910). • The yellow key corrects invalid data entry. • The blue key is used to access the terminal administration function menu. 1.3. Magnetic Stripe Card Reader: The i7910 features a bi-directional, 3-track reader located on the right-hand side. The card can be swiped from the bottom to the top, or from the top to the bottom. Ingenico 7910 Packaging Content: 3. i7910 terminal. Li-Ion battery pack. Thermal printer paper, one roll. Power supply for battery charging. LinkBox (optional). Phone cable (optional). ComBox (optional). This installation guide. i7910 Installation: i7910 is an indoor, long range wireless terminal powered up by rechargeable lithium – ion battery. Before terminal can be used, the SIM card and paper roll have to be installed and the battery has to be fully charged. 3. Close the cover, press it until it snaps. Press the “Paper feed” key to verify that paper feeds properly. Thermal Paper Specification: • Single ply thermal sensitive – POS or facsimile grade. • Basis Weight: (lb/rm 17 ins. X 22 ins. - 500) --- 14.5 ± 5% (GSM) --- 55 ± 5% • Caliper.............................2.4 ± 0.2 Mils or 60 ± 5 Microns • Brightness ...........................................................Min. 85% • Smoothness (Bekk Minimum) ................................... 300 s • Roll Width....................2.28 ± 0.040 in (58 mm ± 1.0 mm) • Roll Diameter........................... 1.97 in (50 mm) maximum • Roll Core ID.............................. 0.500 in (13 mm) nominal • Roll Core OD ............................ 0.625 in (16 mm) nominal Recommended brands: KANZAN............... KF50 KOEHLER.... KT55HS01 JUJO ..............AF50KS-E MITSUBISHI ....... P6402 Thermal paper should NOT be exposed to vinyl, plastics, adhesives, shrink-wraps, wet-toner copies or certain carbon papers, office light UV light, high humidity and temperature (above 65%, 25°C or 77°F) for long periods of time. 3.2. Installing the Battery Hold the battery as shown, connectors facing downwards. Do not touch connectors on the battery or on the i7910. Operating temperature ................................ +5°C to +40°C Humidity ........................ 20% to 90% without condensation Storage temperature..................................... -10°C to +60°C • • • • Unlock the SIM connector by sliding the metallic latch in the direction of the OPEN arrow. Lift the SIM cover upward and insert the SIM card. Swing the cover down and slide the latch into locked position (the LOCK arrow). Put the battery back in the i7910 handheld. Follow these instructions in reverse order to remove SIM card. 3.4. Charging the Battery: The i7910 comes with a light, easily removable and rechargeable lithium-ion battery. Only use the battery supplied with your terminal. Make sure that i7910 is turned off and that power supply is disconnected before handling the battery pack. Do not touch the contacts on the battery pack or on the i7910. Do not remove battery from i7910 unless installing or removing SIM card. Always charge the battery at the room temperature. It is important to perform the full battery charge before using i7910 for the first time – charge the battery without interruptions until i7910 terminal indicates the end of charging process (no moving bars on the battery status icon). The battery will reach its full capacity after 3 to 4 charge/discharge cycles. 3.1. Installing/Replacing the Printer Paper When the coloured stripe on the paper appears, replace the paper: Turn OFF the i7910 before replacing paper roll. DO NOT touch the printer parts, they can be very hot. Be aware of the sharp paper cutter. 1. Push the button on the paper compartment cover toward the back and lift the cover. 2. Remove the empty paper roll and insert the new roll. Ensure that the paper is protruding from 3.3. Installing the SIM Card Two SIM card connectors are located underneath the battery pack. Make sure that i7910 is turned off and that power supply is disconnected before handling the battery pack. Do not touch the contacts on the battery pack or on the i7910. • Remove the battery pack. 1.4. Smart Card Reader: Navigation keys Paper Feed Key UNDERNEATH the paper roll: Insert the two plastic teeth in the gaps on the i7910 case, place the battery into the cavity and push it. Press the battery handle until a click is heard. To charge the battery: • Make sure battery pack is properly seated in i7910. • Plug the power adapter into the wall outlet and into the power connector at the back of i7910 terminal.
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