Ingenico Belgium SRL IMOCMEH19B Wifi/BT Portable Payment terminal User Manual YOXIMO Owner Manual

Worldline s.a./n.v. Wifi/BT Portable Payment terminal YOXIMO Owner Manual

User Manual

OWNER MANUALan atos company••••••YOXIMOinnovationon the move
YOXIMO owner manualLegal disclaimer and copyrightsThe information in this document is subject to change without notice and shall not be construed as a commitment by Worldline S.A./N.V. (“Worldline”)The content of this document, including but not limited to trademarks, designs, logos, text, images, is the property of Worldline and is protected by the Belgian Act of 30.06.1994 related to authors’ rights and by the other applicable Acts.Linux is a registered trademark of Linus Torvalds, Java is a registered trademark of Sun Microsystems Inc. and ARM is a registered trademark of ARM Limited.The contents of this document can be reproduced by or on behalf of third parties with the prior written consent of Worldline and following its instructions. Worldline accepts no responsibility for errors and omissions introduced when translating or reworking this document.Except with respect to the limited licence to download and print certain material from this document for non-commercial and personal use only, nothing contained in this document shall grant any licence or right to use any of Worldline's proprietary material.While Worldline has made every attempt to ensure that the information contained in this document is correct, Worldline does not provide any legal or commercial warranty on the document that is described in this specification. The technology is thus provided “as is” without warranties of any kind, expressed or implied, included those of merchantability and fitness for a particular purpose. Worldline does not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, product or processes disclosed.To the fullest extent permitted under applicable law, neither Worldline nor its affiliates, directors, employees and agents shall be liable to any party for any damages that might result from the use of the technology as described in this document (including without limitation direct, indirect, incidental, special, consequential and punitive damages, lost profits).These terms shall be governed by and construed in accordance with the laws of Belgium. You irrevocably consent to the jurisdiction of the courts located in Brussels for any action arising from or related to the use of this document.Document informationdocument title YOXIMO owner manualsecurity unrestrictedlast modified September 2015owner Philippe Lesireauthor Niels Grundtvig Nielsendocument release 1.1© Worldline 2013 - 2015
public iom_YoximoTOC.fm document release 1.0 last updated 30/9/15ContentsIntroduction ...........................................................................................................................1About this manual..............................................................................................................1About the YOXIMO................................................................................................................3Terminal – top view ...........................................................................................................3Terminal – side view..........................................................................................................4Terminal – bottom view .....................................................................................................4Installing the YOXIMO...........................................................................................................5Unpacking the terminal......................................................................................................5Preparing the terminal for operation..................................................................................6Where to use the YOXIMO..........................................................................................6Installing SIM and/or SAM – optional ..........................................................................7Fitting the battery.........................................................................................................8Removing the battery ................................................................................................10Loading printer paper ................................................................................................11Powering up the YOXIMO for the first time .....................................................................13Using the YOXIMO ..............................................................................................................15Reading a chip card ........................................................................................................ 15Reading a magstripe card ...............................................................................................15Reading a contactless card/device..................................................................................16PIN privacy shield............................................................................................................16Printer.............................................................................................................................. 17Resetting the YOXIMO....................................................................................................17Powering down the YOXIMO ..........................................................................................17Connecting a USB peripheral..........................................................................................18Power supply and power consumption ............................................................................19Charging the battery........................................................................................................19Caring for batteries..........................................................................................................19Power consumption.........................................................................................................20Using the YOXIMO with a power adaptor – indoors........................................................20Using the YOXIMO with a power adaptor – in a vehicle .................................................22Carrying case and cradle ...................................................................................................23Carrying case ..................................................................................................................23Clipping the terminal into the case ............................................................................24
public iiom_YoximoTOC.fm document release 1.0 last updated 30/9/15YOXIMO owner manualTaking the terminal out of the case ...........................................................................25Shoulder-strap and belt-clip ......................................................................................26Cradle.............................................................................................................................. 27Unpacking the cradle.................................................................................................28Selecting a location for the cradle .............................................................................28Fixing the cradle on a countertop or other horizontal surface ...................................29Fixing the cradle on a wall or other vertical surface ..................................................30Placing the terminal on the cradle............................................................................. 31Removing the terminal from the cradle .....................................................................32Powering the cradle.........................................................................................................32Indoors ......................................................................................................................33In a vehicle ................................................................................................................33Maintaining the YOXIMO ....................................................................................................35Cleaning the terminal ...................................................................................................... 35Cleaning the card reader.................................................................................................35Cleaning the cradle ......................................................................................................... 35Cleaning the carrying case..............................................................................................35Safety information...............................................................................................................37Certification .....................................................................................................................37Safety recommendations.................................................................................................37Electrical installations................................................................................................ 37Operating the YOXIMO .............................................................................................37Opening the terminal................................................................................................. 39Servicing.................................................................................................................... 39Disposing of the terminal and battery........................................................................39Technical specifications.....................................................................................................41
public iiiom_YoximoLOF.fm document release 1.0 last updated 30/9/15FiguresFigure 1. Terminal (PIN privacy shield closed) .......................................................................3Figure 2. Side view, with detail of USB port............................................................................ 4Figure 3. Terminal (rear view) and SIM/SAM slots .................................................................4Figure 4. SIM / SAM holders................................................................................................... 7Figure 5. Sliding a SIM/SAM card into its holder.....................................................................7Figure 6. Closing a SIM / SAM holder.....................................................................................8Figure 7. Opening the battery cover........................................................................................8Figure 8. Positioning the battery .............................................................................................9Figure 9. Clicking the battery into place.................................................................................. 9Figure 10. Closing the battery cover .....................................................................................10Figure 11. Removing the battery...........................................................................................10Figure 12. Opening the printer cover ....................................................................................11Figure 13. Inserting printer paper..........................................................................................12Figure 14. Plugging the power cable into the terminal..........................................................13Figure 15. Inserting a chip card in the terminal..................................................................... 15Figure 16. Swiping a magstripe card through the card reader..............................................15Figure 17. Reading a contactless card/device ......................................................................16Figure 18. PIN privacy shield – closed (left) and open (right) ...............................................16Figure 19. Tearing off a ticket ...............................................................................................17Figure 20. Connecting a USB peripheral to the YOXIMO terminal .......................................18Figure 21. Power adaptors for connection to the YOXIMO – European / universal..............21Figure 22. Vehicle power cable.............................................................................................22Figure 23. YOXIMO in carrying case ....................................................................................23Figure 24. Clipping the terminal into carrying case............................................................... 24Figure 25. Removing YOXIMO from carrying case...............................................................25Figure 26. Security stud and belt-clip....................................................................................26Figure 27. Opening the belt-clip............................................................................................ 26Figure 28. Cradle .................................................................................................................. 27Figure 29. Mounting the drop protection on to the cradle .....................................................30Figure 30. Placing YOXIMO on its cradle .............................................................................31Figure 31. Removing YOXIMO from its cradle......................................................................32Figure 32. Power inputs on the cradle ..................................................................................32Figure 33. Vehicle power cable socket .................................................................................33
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public 1om_yxm_introduction.fm document release 1.1 last updated 30/9/15IntroductionThe YOXIMO is a mobile payment terminal offering the ideal solution for a variety of situations: on-the-road transactions, in-store promotion sales, the hospitality sector, and so on.The main features of the terminal are the following:•compact, lightweight and truly portable•backlit ergonomic keypad, bright large display, card interfaces with easy access•fast silent printer•rechargeable, long-life lithium-ion battery•revolving PIN privacy shield incorporated into the design of the terminal•standard WiFi/Bluetooth and optional GSM/GPRS communication interfacesA full-featured YOXIMO kit consists of two main pieces of equipment:•YOXIMO terminal for performing payment transactions•optional YOXIMO cradle, combining safe storage and easy battery-chargingYou can use it indoors on a countertop or a wall mount, but also in a vehicle.We care for our environment: the package is as small as possible, contains no toxic materials and is recyclable. The terminal and all accessories follow the RoHS2 directives, meaning that no hazardous substances are used.About this manualThis manual contains the following information for YOXIMO owners:•the terminal and its accessories•installing the terminal•using the terminal•maintaining the terminal•troubleshooting•safety information•technical specifications
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public 3om_yxm_description.fm document release 1.1 last updated 30/9/15About the YOXIMOThis chapter gives an overview of the terminal.•for information on the power supply options, see Power supply and power consumption, on page 19, and Powering the cradle, on page 32.•for information about accessories, see Carrying case and cradle, on page 23Terminal – top viewFigure 1. Terminal (PIN privacy shield closed)1 keypad 6 display2 Corr / On / reset button 7 printer cover3 Stop / power-down button 8 function keys4 OK button 9 magstripe-card reader5 chip-card reader 10 PIN privacy shield78910213465
YOXIMO owner manual4 publiclast updated 30/9/15 document release 1.1 om_yxm_description.fmTerminal – side viewTerminal – bottom viewFigure 2. Side view, with detail of USB port1 USB protection cap 3 USB device port2 external power socket213Figure 3. Terminal (rear view) and SIM/SAM slots1 product label 5 charging contacts2 rubber feet 6 SIM slot3 MAC label 7 SAM slots4 battery coverYOXIMO TERMINAL Manufactured by AtosWorldline SA/NVMade in SingaporeArticle N°: 90700000001Serial N°: AVT7491Registered Design1235®12V 3,2AHW/ID 424B 000819211906AEABCDEF012346FX001REV. ABMACHW13224567
public 5om_yxm_installation.fm document release 1.1 last updated 30/9/15Installing the YOXIMOYou can call upon a technician or a field engineer to help you install your terminal or you can do it yourself. If you decide to install the terminal yourself, remember the guidelines below.•if you decide to install the YOXIMO yourself, Worldline nor its vendor will bear any responsibility or cost for malfunctioning, breakdowns or any anomaly that may result from incorrect manipulation of the terminal•read the safety recommendations on page 48 before starting to install your YOXIMO.•if you notice that any part of the YOXIMO does not fit, blocks or shows any other malfunction, contact your vendor – do not try yourself to repair or alter it in any way.•use only accessories (battery, power adaptor, cables and so on) provided by your vendor or by an approved sourceUnpacking the terminal1. Open the package and check the contents.The package should contain a YOXIMO terminal, a battery, a mains adaptor and a roll of paper for the printer. If any of these is missing, contact your vendor immediately.Your vendor may also have included documentation.2. Inspect the package and its contents for damage.If anything is missing or damaged, contact your shipping company immediately and notify your vendor.Save the box for repacking or moving your equipment in the future.!
YOXIMO owner manual6 publiclast updated 30/9/15 document release 1.1 om_yxm_installation.fmPreparing the terminal for operationBefore you start, make sure the operating conditions are suitable. If you need to install the SIM and/or SAMs, do this first; then fit the battery. Finally, put a roll of paper in the printer.Where to use the YOXIMOYOXIMO is a mobile payment terminal, designed for easy payment on the go. The terminal can be used in the following environmental conditions:•operating temperature between -10°C and +50°CRemember that the temperature of the battery has an influence on the autonomy of the terminal. When the operating temperature drops below freezing point, the battery will need charging more frequently.•operating humidity between 20 % and 95 % RH, non-condensingAvoid environments where the humidity may fluctuate.Avoid exposing the YOXIMO to:•shocks and vibrations•excessive heat and dust•explosive environments•oil, water, moisture or condensation•devices that cause excessive voltage fluctuations and/or electromagnetic fields such as electric motors or high-frequency devices•direct sunlight or objects that radiate heat
public 7om_yxm_installation.fm document release 1.1 last updated 30/9/15YOXIMO owner manualInstalling SIM and/or SAM – optionalTo communicate via GSM/GPRS-EDGE-3G, you need a SIM installed in the YOXIMO terminal. Some applications also require one or more SAMs to be installed. The SIM and SAM slots are located inside the terminal underneath the battery.•Make sure that the mains power adaptor is not connected to the YOXIMO.•Avoid electrostatic discharge as it can severely damage the equipment. For guidelines on minimising the risk of electrostatic discharge, see Safety recommendations, on page 37.1. If you have already installed the battery, start by removing the battery cover and battery. See Removing the battery, on page 10, for more information.2. Open the correct holder for inserting the SIM or SAM.–the SIM holder is the holder to the left, marked SIM–the SAM slots are the two remaining holdersShift the appropriate latch upwards, until you hear a click, then hinge the holder open.3. Insert the SIM or SAM with the bevel in the direction as shown in the next figure. Make sure the card is completely inserted.Figure 5. Sliding a SIM/SAM card into its holder!Figure 4. SIM / SAM holders1 SIM holder 2 SAM holders12
YOXIMO owner manual8 publiclast updated 30/9/15 document release 1.1 om_yxm_installation.fm4. Close the holder.Make sure the bevel fits behind the corner, then shift the latch up until you hear a click.5. Make sure that all holders (SIM and SAM) are closed.Figure 6. Closing a SIM / SAM holder6. Put the battery back in its recess and close the battery cover again.Fitting the battery•never operate the YOXIMO terminal without a batteryTrying to operate the terminal without a battery will damage the terminal.•only use the battery that is supplied with your YOXIMO•to get the best performance from the battery, make sure it is at room temperature (20°C) when operating YOXIMO•do not touch the terminal battery contactsTo install the battery:1. Put the PIN privacy shield in the upright position.2. Remove the battery cover at the rear side of the terminal.Press with your thumb on the top of the battery cover to release it, then slide the cover backwards.Figure 7. Opening the battery cover3. Lower the battery into its recess.!
public 9om_yxm_installation.fm document release 1.1 last updated 30/9/15YOXIMO owner manualFigure 8. Positioning the batteryPosition the battery with the label facing upwards and the battery contacts facing forwards.4. Make sure that the battery contacts touch the ones in the terminal, then press the battery down until you hear a click.Figure 9. Clicking the battery into place5. Position the battery cover on the terminal, then slide it forwards until you hear a click.
YOXIMO owner manual10 publiclast updated 30/9/15 document release 1.1 om_yxm_installation.fmFigure 10. Closing the battery coverRemoving the battery1. Always unplug the power adaptor before removing the battery2. Put the PIN privacy shield in the upright position.3. Remove the YOXIMO battery cover at the rear side of the terminal.4. Lift the battery out of the terminal.Never use a sharp or pointed object when removing the battery, because this may damage the terminalFigure 11. Removing the battery5. Close the battery cover again.!
public 11om_yxm_installation.fm document release 1.1 last updated 30/9/15YOXIMO owner manualLoading printer paper•only use Worldline-approved paper, which you can recognise by the Worldline approval seal printed on the back of the paper.To order paper from your local paper supplier, contact your vendor.•do not remove the roller on the inside of the printer cover.1. Open the printer cover.Put your fingers on the notches at the left- and right-hand side of the printer cover, then pull the cover open.Figure 12. Opening the printer cover2. Take a paper roll and unroll about 5 centimetres of it.3. Insert the paper as shown on the sticker inside the printer compartment.When inserting a paper roll, make sure that:–the paper-holder is empty–the paper is not cracked, wrinkled or sealed–the paper comes out straight!
YOXIMO owner manual12 publiclast updated 30/9/15 document release 1.1 om_yxm_installation.fmFigure 13. Inserting printer paper4. Close the printer cover. Press firmly until you hear a click.
public 13om_yxm_installation.fm document release 1.1 last updated 30/9/15YOXIMO owner manualPowering up the YOXIMO for the first time•the first time you power up your YOXIMO, make sure it is connected to the power adaptor•make sure the battery has been fitted, and that there is a roll of paper in the printerTo power up your YOXIMO for the first time:1. Plug the power cable from the mains adaptor into the socket on the left-hand side of the YOXIMO terminal.Figure 14. Plugging the power cable into the terminal2. Connect the mains adaptor to a wall socket and wait for the YOXIMO keypad backlight and display to light up.This takes five minutes at most, depending on the state of the battery.The battery that is delivered with your terminal is not fully charged. Charge the battery completely before switching to battery-only operation. A complete charging cycle takes approximately 2.5 hours. The display indicates when the battery is fully charged.!
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public 15om_yxm_usage.fm document release 1.1 last updated 30/9/15Using the YOXIMOReading a chip cardFigure 15. Inserting a chip card in the terminalTo read a chip card:1. Put the privacy shield in the upright position.2. Insert the chip card face-up in the slot at the front side of the terminal, as shown by the pictogramReading a magstripe cardFigure 16. Swiping a magstripe card through the card readerTo swipe a magstripe card:1. Put the privacy shield in the upright position.2. Swipe the card through the reader located at the righthand side of the terminal.Hold the card with the stripe upward, as indicated on the pictogram on the terminal
public 16om_yxm_usage.fm document release 1.1 last updated 30/9/15YOXIMO owner manualhousing. You can slide the card in either direction. For reliable card reading, swipe the card in one smooth movement.Reading a contactless card/deviceFigure 17. Reading a contactless card/deviceTo reading a contactless card/device:1. Hold the card above the display, centred on the landing point.When the payment application supports contactless cards/devices, the landing-point symbol appears on the display.PIN privacy shieldFigure 18. PIN privacy shield – closed (left) and open (right)The integrated YOXIMO privacy shield is to prevent shoulder surfing when entering a PIN. Raising the privacy shield uncovers both the chip-card interface and the magnetic stripe reader so you can operate the terminal. When you are not using the terminal, fold in the privacy shield in. This makes the terminal flat and easy to carry.
public 17om_yxm_usage.fm document release 1.1 last updated 30/9/15YOXIMO owner manualPrinterHow to insert a paper roll is described in Loading printer paper, on page 11.To tear off a ticket, hold the top of the ticket and tear the ticket off along the cutting edge. To avoid damage, do not pull paper out of the printer.Figure 19. Tearing off a ticketResetting the YOXIMOTo reset the YOXIMO, press the yellow Corr button for at least 5 seconds and wait for the terminal to reboot.If the Power down function is not supported by your application, you have to remove the battery, wait for 10 seconds and insert the battery again.Powering down the YOXIMOTo power down the YOXIMO, press the red Stop button for at least 5 seconds. In this mode the battery consumes almost no energy. This function is useful when, for example, entering health care facilities or when boarding an aircraft.To power up the terminal, press the yellow On button again. It takes longer to power up a terminal than it does to wake the terminal from sleep mode.If the Power down function is not supported by your application, you have to remove the battery.
YOXIMO owner manual18 publiclast updated 30/9/15 document release 1.1 om_yxm_usage.fmConnecting a USB peripheralThe YOXIMO terminal is equipped with a USB socket, for communication with external equipment such as an ePOS terminal or a PC. The appropriate cable is available as an option. To find out what equipment is supported, contact your vendor.Figure 20. Connecting a USB peripheral to the YOXIMO terminalTo access the socket, open the small rubber cap with your fingers. Leave the cap connected to the terminal so that the connector can be protected when not used.•do not use a sharp object to remove the rubber cap!
public 19om_yxm_powerSupply.fm document release 1.1 last updated 30/9/15Power supply and power consumptionFor portability, the YOXIMO is powered by a rechargeable, high-energy Lithium-Ion battery with a capacity of 1200 mAh at a nominal voltage of 7.6 VDC. The battery management system features a fuel gauge, so the user always has accurate information on battery status. The user can replace the battery when necessary.Charging the batteryThe battery can be charged:•by connecting the power adaptor to the YOXIMO•by placing the YOXIMO on its cradle (for indoor or in-vehicle use)The YOXIMO terminal uses a high-energy Lithium-Ion battery. To to get the best performance and the longest life from the battery:•always disconnect the power adaptor from the terminal before removing the battery•always operate the YOXIMO terminal with the battery in place to avoid damage to the terminal•only charge the battery when it is in the YOXIMO terminal•charge the battery regularly – do not wait for it go flatYou can charge the battery by connecting the power adaptor to the YOXIMO or by placing the YOXIMO on its cradle. As Lithium-Ion batteries do not suffer from being continuously charged, you can do so without affecting the battery performance. When the low battery message appears on the display, the terminal needs to be charged.•a new battery achieves full performance only after two or three complete charge-discharge cycles•for quick and efficient results, charge the battery at room temperatureWhen the terminal is connected to the power adaptor or placed on its cradle, charging is software-controlled depending on the battery charge status.When you will not be using the terminal for more than a week, charge the battery to around 40% before removing it from the terminal and storing it. Do not leave the battery inside the terminal. Another option is to keep the battery powered (directly or via the cradle) all the time.Caring for batteriesLithium-Ion batteries can be left charging all the time, because they do not suffer from the “memory effect”. Recharging an empty battery takes about 2.5 hours. A separate battery charger is not available for this type of battery.!
YOXIMO owner manual20 publiclast updated 30/9/15 document release 1.1 om_yxm_powerSupply.fmA Li-Ion battery normally delivers peak performance for around three years after it is built or until it has been recharged 500 times. After this, it may need charging more frequently. Depending on how intensively the battery is used, and on how often it is charged, it can continue to deliver acceptable performance for another three years. Operating at extremely high or low temperatures may also have an adverse impact on performance and battery life.Worldline specifies a double-cell Lithium-Ion battery for the YOXIMO because this type of battery:•offers at least 30% more capacity than their NiMH counterparts•weigh at least 30% less than NiMH•has a long life cycle•provides excellent discharge performance•is more environmentally-friendlyIn stock, YOXIMO terminals are stored without a battery. This is because Li-Ion batteries discharge slowly inside the terminal, even when the terminal is switched off.Power consumptionThe current consumption of the YOXIMO Terminal depends on the mode:•working: ~160mA drawn from Li-ion battery (backlights on, CPUs at 264MHz)•idle: ~70mA drawn from Li-ion battery (backlights off, CPUs at 24MHz)•stand by: around 7 days with either WiFi or GSM/GPRS module in sleep-modeTo have YOXIMO ready whenever needed, power-management is crucial at every implementation level. Tests show that reducing the intensity of the display backlight to 50% for half the transaction time offers a 20% extra operational time. In normal operating conditions, a fully charged battery allows:•around 300 transactions a day, with one ticket printed per transaction•an average of 40 transactions a day over a period of 4 days•around 7 days on stand-by, with GSM/GPRS activeUsing the YOXIMO with a power adaptor – indoorsDo not remove the battery when using the YOXIMO with a power adaptor.•in all European countries except the United Kingdom and Ireland, YOXIMO comes with a small plug-in adaptor (for indoor use) with a Euro plug.Adaptor input is 220 – 240 VAC, 50 Hz. The built-in cable is 2 m long.•elsewhere, YOXIMO comes with a universal adaptor (for indoor use) in combination with different country-specific mains power cablesAdaptor input is 100 – 240 VAC, 50 – 60 Hz. The standard adaptor cables are 2 m long.!
public 21om_yxm_powerSupply.fm document release 1.1 last updated 30/9/15YOXIMO owner manualThe adaptor output is 12 VDC at 1.0 A. Leaving the adaptor cable plugged in when the YOXIMO is connected but not in use makes sure the battery is always charged and the terminal is always ready to use.Figure 21. Power adaptors for connection to the YOXIMO – European / universalThe power adaptor can be connected either to the YOXIMO or to the cradle, using the socket on the side of the terminal or the side of the cradle.plug-in adaptor universalmains-adaptor
YOXIMO owner manual22 publiclast updated 30/9/15 document release 1.1 om_yxm_powerSupply.fmUsing the YOXIMO with a power adaptor – in a vehicleDo not remove the battery when using the YOXIMO with a power adaptor.There are three options for using the YOXIMO with a power adaptor in a vehicle:•power the terminal from the cigarette-lighter•put the terminal in the cradle, and use the co-ax or the flat-pin connector to power the cradle from the cigarette-lighter •put the terminal in the cradle, and use the flat-pin connector to power the cradle from a built-in connection to the vehicle’s electrical systemCables/adaptors for these options have to be purchased separately, as accessories.!plug-in vehicle adaptor – at-pin connectorfor cradleplug-in vehicle adaptor – co-ax connectorfor terminal or cradlebuilt-in vehicle adaptor – at-pin connectorfor cradle31 2Figure 22. Vehicle power cable1 cigarette lighter plug2 connection to vehicle electrical system3 fuse boxThe cradle transforms the car or truck voltage to the 12 VDC needed to charge the battery in the YOXIMO terminal.
public 23om_yxm_accessories.fm document release 1.1 last updated 30/9/15Carrying case and cradleFor user comfort and to protect the terminal, a carrying case and a cradle are available. Both these items help keep your YOXIMO safe in daily use. The cradle also includes a charger.Carrying caseThe case protects the YOXIMO against shocks and bumps, and has both a shoulder strap and an optional belt clip. All interfaces – chip card, magstripe card, contactless and USB – remain fully accessible when the YOXIMO is in the open case.The carrying-case includes a clip to hold the YOXIMO securely in place.Figure 23. YOXIMO in carrying case
YOXIMO owner manual24 publiclast updated 30/9/15 document release 1.1 om_yxm_accessories.fmClipping the terminal into the case1. slip the recess at the front of the terminal over the tab at the front of the clip 2. line up the terminal between the two tabs (one either side of the terminal) at the back of the clip3. press the terminal down until it clicks into placeFigure 24. Clipping the terminal into carrying case
public 25om_yxm_accessories.fm document release 1.1 last updated 30/9/15YOXIMO owner manualTaking the terminal out of the case1. push open the right-hand tab at the back of the clip with your thumb2. lift the terminal out of the clip with your other handFigure 25. Removing YOXIMO from carrying case12
YOXIMO owner manual26 publiclast updated 30/9/15 document release 1.1 om_yxm_accessories.fmShoulder-strap and belt-clipThe carrying case comes with both a shoulder-strap and a belt-clip. To use the belt-clip1. screw the security stud on to the carrying case2. slip the belt-clip over your belt: it includes a spring to keep it securely in place3. slip the security stud into the belt-clip and wait for it to click into placePinch the belt-clip open before pulling it off your belt.Figure 27. Opening the belt-clipFigure 26. Security stud and belt-clip1 security stud2 belt-clip3 release button – press to take carrying-case off belt-clip231
public 27om_yxm_accessories.fm document release 1.1 last updated 30/9/15YOXIMO owner manualCradleThe optional cradle gives you a safe place to put the YOXIMO when you are not using it immediately. It is ideal for use in vehicles and busy environments indoors. The cradle can also be used to charge the YOXIMO.The cradle can be:•screwed to a wall or other vertical surface•fixed to a horizontal surface using ruggedised Velcro tapeWithout the drop protection attached, the cradle measures 178 mm long x 120 mm wide x 47 mm high and weighs 120 g.Without the drop protection attached, the cradle measures 180 mm long x 120 mm wide x 70 mm high, and weighs 145 g.The YOXIMO cradle is available in dark grey (colour code ncs s6000-n). The drop protection has the same colour.Figure 28. Cradle1 release spring 4 retaining clip2 power contacts 5 drop protection3 release buttons231435
YOXIMO owner manual28 publiclast updated 30/9/15 document release 1.1 om_yxm_accessories.fmUnpacking the cradle1. Open the YOXIMO cradle package and check the contents.The package should contain at least a YOXIMO cradle, a drop protection and two mounting screwsIf any of these is missing, contact your vendor immediately.2. Inspect the package and its contents for damage.If anything appears damaged, contact your shipping company immediately and notify your vendor.Save the box for repacking or moving your equipment in the future.Selecting a location for the cradleSelect a convenient location for the YOXIMO cradle, where you can comfortably put the terminal aside temporarily, charge the battery and possibly operate the terminal.You can install the cradle on a countertop (horizontal) or on a wall or other vertical surface.•avoid direct light sources as they can interfere with the readability of the display or the keypad•make sure that the cables are not hindering you or your customer. always guide cables through a strain relief•circulation of air around the YOXIMO is not obstructed. if the YOXIMO terminal is not freestanding, provide adequate ventilation.•for quick and efficient results, charging should be performed between 0°C and 40°CThe cradle can also be installed in a vehicle.•only qualified personnel should install the YOXIMO in a vehicle – faulty installation may invalidate any warranty that applies to the unit•do not attach the cradle to the floor of the vehicle, as vibrations and dust may disrupt its operation!
public 29om_yxm_accessories.fm document release 1.1 last updated 30/9/15YOXIMO owner manualFixing the cradle on a countertop or other horizontal surfaceYou can use the cradle simply by resting it on its four rubber feet. For stability, you can also screw it to a flat surface.Before fixing the cradle, make sure there will be enough space to:•fold the privacy shield in and out•insert a chip card in the chip-card reader•slide a magstripe card through the magstripe-card reader•open the printer cover and replace the paperTo fix the cradle to a flat surface:1. make sure that the surface is stable2. put the fixing screws through the oval holesFixing screws are not supplied with the cradle. Use screws appropriate for the surface, and with a maximum diameter of 4.5 mmAlways use two screws to attach the cradle firmly. We recommend screws with a domed or pan head, as shown.When you are ready to use the cradle, attach the power cable as described under Powering the cradle, on page 32!
YOXIMO owner manual30 publiclast updated 30/9/15 document release 1.1 om_yxm_accessories.fmFixing the cradle on a wall or other vertical surfaceFor convenience, you can also mount the cradle vertically. If you do this, you are advised to fit the drop protection before you screw the cradle to the wall. Note that the card interfaces are not accessible when the terminal is in a cradle with drop protection fitted.Always fit the drop protection when the cradle is mounted vertically. This will prevent the terminal from falling if it is not positioned correctly on the cradle. The drop protection is supplied as standard, and can easily be screwed on to the cradle.Figure 29. Mounting the drop protection on to the cradle1. Fit the cradle in the drop protection, using the two screws supplied.Use a torx T8 screwdriver to screw the drop protection on to the cradle.2. After fitting the drop protection to the cradle, fix the cradle to the flat surface as described under Fixing the cradle on a countertop or other horizontal surface, on page 29.!
public 31om_yxm_accessories.fm document release 1.1 last updated 30/9/15YOXIMO owner manualPlacing the terminal on the cradleFigure 30. Placing YOXIMO on its cradleTo place the YOXIMO on its cradle:1. Position the lower end of the YOXIMO on its cradle and make sure it engages with the catch.2. Press the YOXIMO down, until you hear a click.When the cradle is powered and the YOXIMO is correctly connected, the YOXIMO display lights up.21
YOXIMO owner manual32 publiclast updated 30/9/15 document release 1.1 om_yxm_accessories.fmRemoving the terminal from the cradleFigure 31. Removing YOXIMO from its cradleTo remove the YOXIMO from its cradle, put your hand over the YOXIMO and press the two release buttons on the cradle. A spring on the cradle makes sure that the YOXIMO is released.Powering the cradleThere are different sockets for the power cable from a mains adaptor and the power cable (hard-wired or from the cigarette lighter) in a vehicle.Figure 32. Power inputs on the cradle1 vehicle power ((hard-wired or from the cigarette lighter)2 external power cable from mains adaptor12
public 33om_yxm_accessories.fm document release 1.1 last updated 30/9/15YOXIMO owner manualIndoorsOnly use the power adaptor that is supplied with your YOXIMO terminal.1. Plug the power cable from the mains adaptor into the socket on the side of the cradle.2. Connect the mains adaptor to a wall socket.3. Put the YOXIMO on its cradle as described in Placing the terminal on the cradle, on page 31, and wait for the YOXIMO keypad backlight and display to light up.In a vehicle•Only qualified personnel should install the YOXIMO in a vehicle. Faulty installation may invalidate any warranty that applies to the unit.•Only use the vehicle power cable that is supplied by your vendor.In a vehicle, a power cable for direct wiring or with cigarette lighter plug is connected to the cradle. The cradle transforms the car or truck voltage to the 12 VDC needed to charge the battery in the YOXIMO terminal.For more information, see Vehicle power cable, on page 22.The straight car power cable for direct wiring has a length of 2 m. The coiled cable with a cigarette lighter plug has a length of 0.60 m, and can be extended to 2.35 m. Worldline can supply these cables.Figure 33. Vehicle power cable socket1. Take the appropriate vehicle power cable.2. Plug it into the connector underneath the front of the YOXIMO cradle.3. Connect the power cable to the vehicle‘s electrical system (12 or 24 VDC) directly, or use the cigarette lighter plug.4. Put the YOXIMO on its cradle as described in Placing the terminal on the cradle, on page 31, and wait for the YOXIMO keypad backlight and display to light up.!!
YOXIMO owner manual34 publiclast updated 30/9/15 document release 1.1 om_yxm_accessories.fmDisconnecting the vehicle power cableTo unplug the vehicle power cable from the cradle, push the release clip on the connector down firmly and pull the cable.
public 35om_yxm_maintenance.fm document release 1.1 last updated 30/9/15Maintaining the YOXIMOFor optimal functioning of the YOXIMO terminal and cradle, clean them regularly.•do not immerse the products in water, or use a lot of water while cleaning•do not let dirt enter the card readers•do not use detergents, solvents, alcohol or abrasive productsThese products may damage surfaces and make transparent parts opaqueCleaning the terminal1. Disconnect the power adaptor from your YOXIMO terminal or remove the terminal from its cradle.2. Remove the battery.3. Clean the display, the keypad and the terminal housing with a soft damp cloth.Cleaning the card readerClean the card readers for chip cards and magstripe cards with a cleaning card, following the instructions in the cleaning-card kit. We suggest cleaning the card readers every two weeks. Contact your vendor for additional information about cleaning cards.Cleaning the cradle1. Disconnect the power adaptor from the cradle.2. Clean the cradle with a soft damp cloth.Cleaning the carrying caseClean the carrying case with a soft damp cloth.!
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public 37om_yxm_safety.fm document release 1.1 last updated 30/9/15Safety informationWorldline declines any liability if the instructions and precautions contained in this manual are not observed.CertificationCEWorldline declares that the YOXIMO mobile payment terminal complies with relevant EU directives.The declaration of conformity (DoC) can be consulted on the Worldline website.FCCThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.Other regionsContact your vendor for safety information on regions outside the EU and the US.Safety recommendationsElectrical installationsThe YOXIMO operates safely when used according to its marked electrical ratings and product usage instructions. To ensure the safe operation of the YOXIMO, use it only in premises that have electrical installations in compliance with local and regional office and residential electrical wiring codes.Operating the YOXIMO•The YOXIMO is a payment terminal and is not to be used for any other purposes. Keep the YOXIMO and its cradle away from heat, fire, cold, moisture or oil, electricity, radiation, water, humidity, shocks, vibrations, chemicals or any other product that may affect electronic devices. The YOXIMO terminal and the cradle should not be kept in refrigerators, defrosting systems, microwaves, or treated with a hairdryer or any high pressure cleaning equipment.•Do not drop the YOXIMO terminal or cradle, throw it or slam it; do not put any heavy equipment on top of it or squeeze it. Do not store it with food or any consumable goods. Do not store it with explosive substances such as lighter fuel, petrol, ether or the like.!
public 38om_yxm_safety.fm document release 1.1 last updated 30/9/15YOXIMO owner manual•Do not operate the YOXIMO while driving a vehicle. Always secure the terminal in its cradle; do not place it on the passenger seat or anywhere it can come loose in a collision or sudden stop. Do not place it in the area over the air bag or in the air bag deployment area.•Before using the YOXIMO in a vehicle powered by liquefied petroleum gas (LPG), ensure that the vehicle complies with the relevant fire and safety regulations.•Handle your YOXIMO with care: there is no warranty against breakage.•Your YOXIMO is equipped with a WiFi/Bluetooth interface operating in the 2.4 GHz spectrum. Various other electronic devices in a home, such as cordless phones, garage door openers, baby intercoms, and microwave ovens, may use the same frequency range. Any such device can interfere with a WiFi home network, slowing down its performance or breaking network connections.•Your YOXIMO may be equipped with a GSM/GPRS interface that uses low power radio frequencies (RF) for its communication. Most electronic equipment, for example in hospitals and motor vehicles, are shielded from radio frequencies. Beware, however, that radio frequencies might affect damaged or improperly shielded equipment. Always switch your YOXIMO off in areas that instruct you to, for example when entering health care facilities or when boarding an aircraft.•YOXIMO is a battery-operated device; only use the battery that is supplied with your YOXIMO.•Use the battery only for its intended purpose. Keep the battery out of reach of children. The battery may explode if damaged or exposed to fire or high temperatures.Do not dismantle or short-circuit the battery. Accidental short-circuiting can occur when a metallic object causes direct connection between battery contacts. This might happen when carrying a spare battery in your pocket together with for example a coin, a clip, a necklace, a hairpin.Do not pierce the battery with nails, strike it with a hammer, step on it or otherwise subject it to strong impacts or shocks. Do not solder directly onto the battery. Do not place the battery in microwave ovens, high-pressure containers or on induction cooking plates.Do not expose the battery to water or salt water, or allow the battery to get wet. Immediately discontinue use of the battery if, while using, charging or storing, it emits an unusual smell, feels hot, changes colour or shape, or appears abnormal in any way.•Leaving the battery in cold or hot places, such as in a closed car in winter or summer conditions, will reduce the capacity and lifetime of the battery. The best temperature for the battery is between 15°C and 25°C.•Only use the power adaptor that is supplied with your YOXIMO to charge the battery. Check regularly that there is no overheating of the power adaptor.•Disconnect the power adaptor when you want to clean the terminal housing or the display and when the YOXIMO needs servicing or repair.•Never use extension cables for the DC outlet of the power adaptor.
public 39om_yxm_safety.fm document release 1.1 last updated 30/9/15YOXIMO owner manual•Impact, friction, temperature, humidity, light, and oil affect the coloring and storage characteristic of thermal printer paper. Only load paper rolls that do not have folds, wrinkles, tears, or holes. Do not pull paper out of the printer; this could damage the feed mechanism. Only use Worldline-approved paper.Opening the terminal•Only open the YOXIMO terminal for adjustments that are described in this manual. Never remove or open any part that is not described in this manual.•When opening the YOXIMO terminal take the necessary precautions to avoid electrostatic discharge (ESD). An electrostatic charge can build up on the human body and then be discharged when you touch a circuit board. ESD can damage equipment and impair electrical circuitry. To minimize the risk, always follow these guidelines when removing and replacing SAM or SIM cards:– Ground yourself while holding the YOXIMO and touching a metal surface on the ground.For example, if your computer has a metal case and is plugged into a standard grounded outlet, then touching the case should discharge the ESD on your body– Make sure not to wear any clothing that conducts a lot of electrical charge, such as a woollen sweater– Unless absolutely necessary, try not to work on the YOXIMO during a thunderstorm– Remove all jewelleryNever open the cradle.ServicingAll servicing other than the actions described in this manual must by performed by Worldline or an approved service centre.Disposing of the terminal and batteryWhen your YOXIMO is at the end of its life, return it to your vendor for disposal. The terminal contains materials that have to be disposed of professionally.Do not throw batteries away with the household waste: use an appropriate recycling channel or return them to your vendor.!
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public 41om_yxm_techSpecs.fm document release 1.1 last updated 30/9/15Technical specificationsFor part numbers, refer to your vendor’s catalogueitem specificationproduct name YOXIMOtype mobile payment terminalkeypad backlit ergonomic keypaddisplay backlit 64k colour display, 44.64mm wide x 33.48mm high (2.2” diagonal), 320 pixels wide x 240 pixels highcard readers chip-card reader conforms to EMV 4.3 Level 1triple-track magstripe-card reader conforms to ISO 1/2/3NFC (contactless) reader conforms to EMV 4.3 Level 1printer integrated thermal graphic printer, easy-paper-load mechanism, paper 58 mm width and 10 m lengthwireless communication WiFi, IEEE 802.11 (standard) b/g/n3G/GSM/GPRS worldwide (850-900-1800-1900-2100 MHz)interface USB for connection to an ePOS (point of sales) terminal, a PC or as a peripheralchip security modules 2 SAM slots type ID 01 SIM slot (for GSM/GPRS/Edge/3G)processing capabilities 2 x 32 bit ARM™ processor cores128 Mbytes RAM128 Mbytes Flash memoryhardware cryptographic acceleratorspower supply rechargeable Lithium-Ion battery, 1200 mAh @7.6 Vdirect battery charging via power adaptor 220-240 VAC, 50 Hz or 100-120 VAC, 60 Hzdimensions 190 mm long x 84 mm wide x 46 mm highweight 380 g (including printer, paper roll and battery)operating conditions operating temperature -10°C to +50°Coperating humidity 20 % to 95 % RH non-condensingenvironmental compliance RoHS2 directive 2011/65/EUWEEE directive 2002/96/ECEuropean directive 1907/2006/EC on Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH)software full-featured Linux® operating systemLinux-based development kit (C and Java™secured remote download of software
YOXIMO owner manual42 publiclast updated 30/9/15 document release 1.1 om_yxm_techSpecs.fmapprovals EMV 4.3 level 2 approved kernel for payment application developmentPCI PED, CE and other country-specific standards (see vendor)optional accessories carrying casecradle and drop protectionvehicle power cablesUSB cable for connection to ePOS terminalitem specification

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