Ingenico E790GPRS Elite 790 GPRS User Manual 0130 00031 0100

Ingenico Elite 790 GPRS 0130 00031 0100

Contents

Manual ingenico

Make sure that you use the correct AC power
adapter supplied with the terminal. Many adapters
can appear similar and will plug into the terminal
but will not work properly causing erratic
behavior, poor charging or even damage to the
unit.
2.4.2 Normal use:
1. After a full charge the Terminal in normal usage is
expected to provide 50 or more transactions before
the terminal has to be returned to the base for
charging. Slow printing or a message <<-BAT->>
on the display followed by beep usually indicates
the battery is low
2. This terminal has a “reserve” capability in the
event that more transactions are occasionally
needed. As long as the print time is acceptable the
Terminal will provide additional transactions
beyond normal. The effect will be continued
slowdown of the printer as well as a longer
recharge cycle.
3. Do not use a “Fast Charging Base” if the terminal
is returned to the base after each transaction. The
batteries may be damaged and their life time
reduced. A fast charging base should be used to
charge battery pack ONLY when there is slow
printing or a message <<-BAT->> displays
otherwise use slow charging base.
3. Cleaning procedure:
1. Clean the outside of the terminal with a soft
cloth moistened with a mild detergent solution.
2. Never spray cleaning solution directly onto the
terminal as drops may enter the unit.
3. Do not use Isopropyl Alcohol based cleaning
products.
4. Technical specifications:
4.1 Terminal Features:
• Magnetic card reader, ISO1 and ISO2 tracks
decoding.
• 18 key, backlit tactile feedback keyboard with
audible tone and color coding.
• Battery backed-up calendar and clock.
• RS232 communications channel.
• Logical and physical security.
• Multi-application operating system allowing
each application to be downloaded
independently of all others.
4.2 Network:
The terminal is equipped with an RF modem for
exchanging data over one of the following networks:
1. Rogers Network.
2. CDPD
4.3 Power supply:
The power adapter is mainly used for charging the
internal NiMh battery.
Power input voltage : 100-220V AC.
Power input frequency : 50-60 Hz.
Power output : 11V DC, 1.5A
Figure 4: DC Plug
4.4 Operating environment
Operating temperature : 5 to 40°C
Humidity: 5% to 90% RH, with no condensation.
5. Thermal Paper Specification:
The following specifications identify the thermal paper
roll that must be used with Elite 790 Terminals:
• Single ply thermal sensitive - POS or facsimile grade.
• Basis Weight:
(lb/rm 17 ins. X 22 ins. - 500) --- 14.5 +/- 5%
(GSM) --- 55 +/- 5%
• Caliper: 2.4 +/- 0.2 Mils or 60 +/- 5 Microns
• Brightness: Min. 85%
• Smoothness (Bekk Minimum): 300 s
• Roll Width: 2.25 +/- 0.020 in (58 mm +/- 0.5 mm).
• Roll Diameter: 2.0 in (51 mm) maximum.
• Roll Core ID: 0.500 in (13 mm) nominal.
• Roll Core OD: 0.625 in (16 mm) nominal.
For best performance, Ingenico recommends
The following sources/barnds:
KANZAKI P300
APPLETON T1012A
KOEHLER K55
5.1 Storage Recommendation for Thermal Paper:
Thermal paper should NOT be exposed to vinyl,
Plastics, adhesives, shrink-wraps, wet-toner copies
or certain carbon papers, office light, UV light, high
humidity and temperature (above 65%, 25C) for long
periods of time.
7. If you experience problems :
Call one of the customer service centers listed below:
In Canada: In the USA:
RBA Inc. Ingenico Inc.
3190 Orlando Drive TotalCARE
Mississauga, Ontario 1335North Meadow
L4V 1R5 Parkway, Suite 116
1-800-387-3938 Atlanta GA 30076
or (905) 672-1048 1-800 – 435-3014
US Federal Communications Commission (FCC)
Warnings:
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when this equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own
expense. Any changes or modifications not expressly
approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
Canadian Department of Communications (DOC)
Warnings:
This digital apparatus does not exceed the Class A limits
for radio noise emissions from the digital apparatus as
set out in the radio interference regulations of the
Canadian Department of Communications.
Ingenico Inc.
1003 Mansell Road, Atlanta, GA 30076
Tel: 770.594.6000 Fax 770.594.6003
www.ingenico-us.com
Ingenico Canada Ltd.
79 Torbarrie Road, Toronto, Ontario – Canada M3L 1G5
Tel:416.245.6700 Fax: 416.245.6701
www.ingenico-ca.com
Elite 790
Installation Guide
0130-00031-0100
1. Terminal description:
1.1 Introduction:
The Elite 790 is a fully self-contained RF EFTPOS
terminal with an integrated printer and the
functionality to process all smart card, debit and
credit purchases. The terminal communicates with
the bank using the RF data network or using Fast
Charging or Slow Charging Base through Telephone
network. This RF network is similar to that used for
mobile phones except that it is for data only. The
terminal features a secure, multi-application
operating system, which allows a number of
different applications to run on the terminal
independently, without jeopardizing software
security.
1.2 The Terminal:
The Elite 790 terminal has the following peripherals:
1.2.1 Display:
Standard 4 line x 16 character LCD graphic
display, with back lighting.
1.2.2 Keypad:
• 18 keys, with back lighting, with the following
special function keys:
• F1, F2, and F3 keys: Programmable keys which
permit access to terminal level functions and the
system menu.
• Paper Feed key: Performs a 20mm paper feed.
• ENTER key: is used to confirm the data entered or
displayed.
• CAN key: is used to cancel the current function and
return the terminal to the idle state.
• CORR key: is used to correct any invalid data
entry.
• ADMIN key: is used to access the terminal
administration function menu.
1.2.3 Magnetic Stripe Card Reader:
This is a bi-directional reader capable of
simultaneously reading Tracks 1&2, and is located
just above the display. The Magnetic Stripe on the
card should face down and to the rear of the
terminal. The card should be swiped at uniform
speed and pressure, ensuring that the card
remains in contact with the bottom of the track
throughout the entire swipe action.
1.2.4 Modem:
The Modem facilitates data exchange over an RF
network.
1.2.5 Printer:
The built-in printer is a high-speed thermal printer (6
lines per second) and is graphics compatible.
1.2.6 Smart Card Reader:
Complies with standard ISO 7816, Sync & Async.
The terminal is equipped with a Smart Card Reader
slot at the front of the terminal for future use.
1.3 The Slow/Fast Charging Base:
There are slow or fast charging base. They have two
functions:
- Used as interface of telephone network communication
and downloading applications.
- Used as interface of alimentation (recharge battery
and direct power).
1.4 Package may contents are as follows:
1. The Elite 790 terminal.
2. Desk top power adapter for charging the Ni-Mh
battery.
3. Slow or Fast charging base.
4. Thermal printer paper, one roll.
5. Installation guide.
2. Installation procedure:
Important Note: Before using the terminal for the
first time, the battery pack must be fully charged.
This is indicated by a green light on the base which
TURNS OFF when battery pack is fully charged.
(See Paragraph 2.4)
2.1 Paper loading (If required):
1. Open the paper compartment cover.
2. Move the paper load lever forward to disengage the
friction roller.
3. Remove the empty paper roll by pressing the roll
release lever on the right hand side.
4. Position the paper roll with the end of the roll
protruding from UNDERNEATH the roll.
5. Feed the paper under the printer’s roller until it
protrudes from the top of the printer.
6. Fit the paper roll to the spindle and move the paper load
lever back to engage the friction roller.
7. Close the cover and test the operation of the printer by
Pressing Paper Feed key.
2.2 SIM Installation:
Access to the optional SIM slots is through the battery
Door located on the underside of the terminal. Access to
GSM SIM is through a “trap door” which slides only
When the battery pack is removed.
To unlock the SIM holder, slide the metal clasp away
from the center of the unit. Swing the SIM holder up.
Insert the SIM card in between the metal clasp and the
plastic holder, with metal plate facing down. Swing the
SIM holder down. To lock the SIM card in place, slide
the metal clasp in toward the center of the unit.
2.3 Base Connection
TELEPHONE CONNECTION
The compact telephone cable connection supplied
with the Elite terminal must be connected to the
port Marked with the symbol . The telephone
connection (RJ11) must be connected to the
telephone socket in the wall.
ELECTRICAL CONNECTION
The small jack connection to the power pack is
plugged into the port market with the symbol .
The twin pronged electrical plug is connected into
wall electrical socket.
CONNECTION TO AN EXTERNAL
DEVICES
Some peripheral devices such as a cheque
readers can also be connected. The ELITE 790
terminal must be powered off before connecting
the cable on the base to the RS232 port.
2.4 Battery charging procedure:
2.4.1 Charging the battery pack:
1. After unpacking it is important to provide an
initial charge. This conditioning cycle is required
for the battery pack to reach full capacity quickly.
2. Connect the AC power to the slow or fast
charging base using the supplied power pack
designed for this terminal. Place the Elite 790
terminal or standalone battery pack on top of the
slow or fast charging base. The terminal will
power-up and remain on throughout the charging
period. The green indictor at front of the base
turns off once terminal or standalone battery pack
is fully charged.
GSM SIM
SIM No 1
Paper Load Lever
Roll Release Lever

Navigation menu