Ingenico ISC480CL Contactless RFID Payment Terminal User Manual iSC480 Installation guide EN v7

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Document ID	2587004
Application ID	vxv3BtvgiWv377QrqoCjUw==
Document Description	User Manual - iSC480_Installation_guide_EN_v7.pdf
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Date Submitted	2015-04-16 00:00:00
Date Available	2015-04-17 00:00:00
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Document Title	iSC480_Installation_guide_EN_v7
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Document Author:	bschang

Your device fulfils current applicable PCI PTS security
requirements.
Upon receipt of your terminal you should check for signs of
tampering of the equipment. It is strongly advised that these
checks are performed regularly after receipt. You should check,
for example: that the keypad is firmly in place; that there is no
evidence of unusual wires that have been connected to any
ports on your terminal or associated equipment, the chip card
reader or any other part of your terminal. Such checks would
provide warning of any unauthorised modifications to your
terminal, and other suspicious behaviour of individuals that have
access to your terminal. Your terminal detects any “tampered
state”. In this state the terminal will repeatedly flash the
message” Alert Irruption!” and further use of the terminal will
not be possible. If you observe the “Alert Irruption!” message,
you should contact the terminal helpdesk immediately.
You are strongly advised to ensure that privileged access to your
terminal is only granted to staff that have been independently
verified as being trustworthy. The terminal must never be put in
or left at a location where it could be stolen or replaced by
another device.
CAUTION : Positioning of the ISC480 on check stand must be in
such a way to make cardholder PIN (Personal Identification
Number) spying infeasible. Alternatively, the optional privacy
shield should be installed as described in the dedicated section.
NEVER ask the customer to divulge their PIN Code. Customers
should be advised to ensure that they are not being overlooked
when entering their PIN Code.
WARNING TO USERS IN THE UNITED STATES
Federal Communication Commission Interference Statement
47 CFR Section 15.105(b)
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates uses and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
NO UNAUTHORIZED MODIFICATIONS
47 CFR Section 15.21
Ingenico – 28-32 Boulevard de Grenelle
75015 Paris
Tél. + 33 (0)1 58 01 80 00- Fax +33 (0)1 58 01 91 35
- Consult the dealer or an experienced radio/TV
technician for help.
CAUTION: This equipment may not be modified,
altered, or changed in any way without signed
written permission from Ingenico. Unauthorized
modification may void the equipment authorization
from the FCC and will void the Ingenico warranty.
ANTENNA REQUIREMENT
47 CFR Section 15.203
This device ISC480 complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
WARNING TO USERS IN THE CANADA:
This device complies with Industry Canada licenceexempt RSS standard(s). Operation is subject to the
following two conditions: (1) this device may not
cause interference, and (2) this device must accept
any interference, including interference that may
cause undesired operation of the device.
Under Industry Canada regulations, this radio
transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for the
transmitter by Industry Canada.
To reduce potential radio interference to other
users, the antenna type and its gain should be so
chosen that the equivalent isotropically radiated
power (e.i.r.p.) is not more than that necessary for
successful communication
SAFETY
CAUTION: risk of explosion if the battery is
replaced by an incorrect type. Dispose of used
battery according to the instructions
Connection of headset
on audio output jack:
An excessive acoustic pressure of headset can
involve deafness!
Only use the power supply AC/DC provided with
iSC480 (8VDC, 3A or 4A) or the power provided by a
cash register (16 Watt min, 8V min) limited power
source (LPS).
Remove the power jack to power off the terminal.
Authorized power supply units :
DELTA ELECTRONICS
PUBLIC Co. Ltd
TADP-24AB C
PHIHONG
PSM32W-080
Installation Guide
Security of your terminal
Isc480
Ingenico – 28-32 Boulevard de Grenelle
75015 Paris
Tél. + 33 (0)1 58 01 80 00- Fax +33 (0)1 58 01 91 35
900018756 R11 000 02
Equipment check list
Carefully inspect the shipping carton and its contents for shipping damage. If the device is damaged, file a
claim immediately with the shipping company and notify Ingenico.
You should have :
iSC480
device
Stylus
This guide
The box may also include the following items depending
on your configuration working:
•
•
Cable (specific to your connectivity requirements)
Power supply unit
If the contactless module is delivered separately, connect2 and screw it with the terminal unpowered.
Save the carton and packing material for repackaging or moving the device in the future. Connect the cable to the
HOST port before connecting the device to power.
Power & Cable connections
Troubleshooting
Terminal Location
Magnetic Card Reader Does Not Work Properly
The ISC480 device may be mounted on a flat surface,
wall, or customer stand (recommended).
1. When sliding the card through the reader, make
sure that the magnetic stripe on the card is facing
the ISC480 display screen (see Swiping a Magnetic
Stripe Card).
2. Swipe the card at a faster or middle steady speed.
3. Inspect the magnetic stripe on the card to make
sure it is not scratched or badly worn.
4. security tag deactivation system could disturb the
magnetic card reader
5. To determine if the problem is with the card:
a. If your host device has a magnetic stripe reader,
try swiping the card there.
b. If you have another working ISC480 device, try
swiping the card there.
The main port at the back must not be used to
connect a standard video HDMI cable. Only connect
cables provided by Ingenico.
Do not place the ISC480 device on a PC monitor,
adjacent to an electronically active security tag
deactivation system, or near other sources of
magnetic fields.
The ISC480 device must be at least 12 inches away
from an electronically active type of security tag
deactivation pad.
There are two types of security tag deactivation
systems:
• An electronically active system sends out a
powerful and potentially disruptive signal to
deactivate the security tag. If the ISC480 device
is placed too close to the system’s pad, or placed
above the pad, the signature capture files may
be corrupted.
• A passive system is a permanent magnet type
that does not send out a signal. This type does
not affect the iSC480 device.
The device is designed to operate in the following
environment:
• Operating temperature of 5°C to 45°C
• Operating humidity of 10% to 85% RH noncondensing
The terminal is intended for internal use only.
Signature Handling
Environment :
The iSC480 can capture an
electronic image of a customer's
signature for transactions
that require a signature and
transmit to a host system .
The signature area displays on the screen for
transactions requiring a customer signature.
Use the electronic stylus attached to the device.
This product is labeled in accordance with European
Directive 2002/96/EC concerning Waste Electrical and
Electronic Equipment (WEEE).
Ingenico ensures that efficient collection and
recycling schemes are set-up for WEEE according to
the local regulation of your country. Please contact
your retailers for more detailed information.
Packaging waste must also be collected separately to
assure a proper disposal and recycling.
Please note that proper recycling of the WEEE will
ensure safety of human health and environment.
More Information
Stylus Pen Connection
Device is not working
1.
Turn the terminal. There is
one port on the back for
power and communication.
Connect the cable on the
terminal. Connect the other
end to the
3 power
2 supply
1 unit.
Connect the power supply
unit to the mains by the wall
receptacle.
Two ports at the rear side:
Mini HDMI
USB host
Insert the stylus connector into the ISC480 stylus port
at the rear of the ISC480.
Take care to ensure that the card is inserted in the
correct manner (direction is marked on terminal). Slide
the card from the rear to the front in a continuous
motion for best results.
Smart Card Reader (SCR)
Take care to ensure that the card
is inserted in the correct manner,
chip facing up (direction is
marked on terminal).
Ingenico – 28-32 Boulevard de Grenelle
75015 Paris
Tél. + 33 (0)1 58 01 80 00- Fax +33 (0)1 58 01 91 35
2.
3.
4.
Place the stylus into the cradle on the left hand-side of the
ISC480 device.
Swiping a Magnetic Stripe Card
The ISC480 device’s
magnetic stripe reader
reads debit, credit, and all
standard magnetic stripe
cards.
Installing the privacy shield (option)
Contactless Reader
Bring the card firmly up to the
active zone above the display
(at about 1cm). Keep the card
close to the Reader during the
transaction.
Make sure that the ISC480 connector is fully
inserted into the back of the device.
Restart the device.
If you have another working ISC480 device,
swap the devices to determine if the problem is
with the device, cable, POS, or power supply.
If the ISC480 device is directly connected to a
host, reset the host by turning it off and back on
again.
Changes or modifications to this device not
expressly approved by the party responsible for
compliance could void the user's authority to operate
the equipment.
Any liquid spill under the custom cover must be
removed right away.
Ingenico – 28-32 Boulevard de Grenelle
75015 Paris
Tél. + 33 (0)1 58 01 80 00- Fax +33 (0)1 58 01 91 35
For more information on cleaning,
troubleshooting, operating the device, features,
specifications, accessories, the system menu,
security, and downloading see the Ingenico
iSC480 User Guide.
The associated symbol means that
WEEE must not be thrown away but
collected separately and recycled
900018756 R11 000 02

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