Ingenico IUC18X-RF Payment Terminal User Manual Manual

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Ingenico – 28-32 Boulevard de Grenelle - 75015 PARIS

Tél. 33(0)1 58 01 80 00 - Fax 33 (0)1 58 01 91 35

Contactless payment

iUC150 & iUC180

I n t é g r a t i o n G u i d e

The scope of this document is to assist third party integrators when dealing with

Ingenico UNattended products (iUN) such as iUC150 and iUC180, or others. It offers

all information needed for a successful integration of iUC150 and iUC180 products

into unattended kiosk machines.

For any sales information please refer to your Ingenico contact into the region.

Updates table

Version Date Nature of modifications Author Visa

0.1 26/04/12 First Draft O.Fabregoule

E.Dubois

2 31/05/2012 First diffusion A. Soubiranne

O.Fabregoule

Y. Moreno

E.Dubois

Table of contents

1 GENERAL .............................................................................................................6

1.1 Definition of acronyms.....................................................................................6

1.2 iUC150 & iUC180 payment solution presentation..........................................7

1.2.1 Diagram of iUC180 & iUC150 connectivity and communications..................8

1.2.2 Services........................................................................................................9

1.3 Description of modules..................................................................................10

1.3.1 iUC180........................................................................................................10

1.3.1.1 Technical Hardware characteristics ......................................................11

1.3.1.2 iUC180 output connectors description ..................................................12

1.3.1.3 SAM & µSD Installation ........................................................................19

1.3.1.4 Buzzer...................................................................................................20

1.3.1.5 RGB backlight.......................................................................................20

1.3.1.6 Contactless LEDs & Contactless Logo .................................................21

1.3.1.7 Maintenance Button and LED...............................................................22

1.3.1.8 Keypad..................................................................................................23

1.3.1.9 Cable Protection ...................................................................................24

1.3.1.10 Antenna Installation.............................................................................25

1.3.1.11 Grounding connections .......................................................................26

1.3.1.12 Appearance personalisation................................................................27

1.3.2 iUC150........................................................................................................29

1.3.2.1 Technical Hardware characteristics ......................................................29

1.3.2.2 iUC150 output connectors description ..................................................31

1.3.2.3 SAM Installation....................................................................................33

1.3.2.4 Buzzer...................................................................................................34

1.3.2.5 Contactless LEDs & Contactless Logo .................................................35

1.3.2.6 Cable Protection ...................................................................................36

1.3.2.7 Grounding connections.........................................................................37

1.3.2.8 Appearance personalisation .................................................................38

1.3.2.9 Contactless reader iUC150 and i9500 interconnectivity........................39

1.4 Professional installation Requirement .........................................................40

2 MAIN ACCESSORIES ........................................................................................40

2.1.1 Generality ...................................................................................................40

2.1.2 Optional USB cable ....................................................................................40

2.1.3 iUC150 Power supply .................................................................................41

2.1.4 Serial cable.................................................................................................41

2.1.5 Adapter cable..............................................................................................42

2.1.6 LLT cable....................................................................................................42

2.1.7 Stand-by management cable......................................................................43

3 IUC180/IUC150 SOFTWARE..............................................................................44

3.1.1 Software Architecture .................................................................................45

3.1.2 Secure management of software................................................................46

3.1.3 Operating system........................................................................................47

3.1.4 TELIUM MANAGER on iUC180 only..........................................................48

3.1.5 Software downloading ................................................................................50

3.1.6 Development station (iUC180)....................................................................53

4 TERMINAL MANAGEMENT SYSTEM (IUC180)................................................55

4.1 Introduction.....................................................................................................55

4.2 Basic functions...............................................................................................55

4.3 Advanced functions .......................................................................................55

4.4 Customers savings with Ingenico TMS solution .........................................55

5 INSTALLATION PROCEDURE IN KIOSKS .......................................................56

5.1 Kiosk mechanical requirements....................................................................56

5.2 General installation recommendations.........................................................56

5.3 Kiosk suggested layouts for iUC150 iUR250 IUP250...................................57

6 ASSEMBLY PROCEDURE FOR IUC180 AND IUC150 .....................................57

6.1 Kiosk minimum volume for iUC180...............................................................57

6.2 Kiosk minimum volume for iUC150...............................................................58

6.3 Kiosk preparation for iUC150 or 180 new installation.................................59

6.4 Installing the iUC150/iUC180 in new kiosk ...................................................60

6.5 Connecting the iUC180 or 150 to the kiosk ground.....................................61

Kiosk mechanical requirements..............................................................................61

7 MAINTENANCE ..................................................................................................62

7.1 Configuration ..................................................................................................62

7.2 Operating life...................................................................................................62

8 CLEANING INSTRUCTIONS..............................................................................62

9 DISASSEMBLING THE PRODUCTS ACCORDING TO WEEE DIRECTIVE.....63

9.1 iUC180 End-of–life disassembly instructions ..............................................63

9.2 IUC150 End-of–life disassembly instructions ..............................................65

10 STANDARDS ...................................................................................................67

10.1 iUC 150 Electrical consumptions ...............................................................67

10.2 iUC 180 Electrical consumptions ...............................................................67

10.3 Temperature and humidity..........................................................................67

10.4 Environmental specification continued.....................................................67

10.5 EC standard compliance marking..............................................................68

10.6 IC statements ...............................................................................................68

10.7 FCC Statement.............................................................................................69

10.8 Environment (WEEE, Batteries and Packaging) .......................................70

1 GENERAL

1.1 DEFINITION OF ACRONYMS

EMC Electro Magnetic Compatibility

EVA European Vending Association

GND Ground

GPRS

General Packet Radio Service

GSM Global System for Mobile communications

LCD Liquid Crystal Display

LLT Local Loading Tool

MDB Multi Drop Bus

RAM Random Access Memory

RS232

Recommended Standard 232. A standard for serial binary communications

SAM Secure Access Module – the chips storing the electronic cash register in a

stored value scheme such as Moneo, Proton or VISA Cash.

SMA SubMiniature version A

USB Universal Serial Bus

1.2 IUC150 & IUC180 PAYMENT SOLUTION

PRESENTATION

The iUN series is the new range of Ingenico UNattended (iUN) devices to offer

payment into any kiosk through any segments (petrol, transport, vending, parking,

etc.).

The modules for contactless reading are:

• iUC150,

• iUC180.

These compact devices are designed to fit everywhere, thanks to an easy

installation, respectful of EVA standard.

Usage can be indoor or outdoor, resisting to harsh environment.

Remarks:

• For iUC180, additional peripherals can be added to build a complete solution

such as printer or bar code reader. Ingenico does not provide these devices so

far but they can be connected to the iUC180 (through USB, or RS232).

• Ingenico is also offering other iUN modules dedicated to PINPad like iUP250

or Hybrid Card Reader iUR250.

• The iUC150 is the preferred contactless peripheral for the iUP250+iUR250

system.

The iUN series is the next generation of Ingenico leveraging of experience from

previous product ranges, i9500 series or CAD30 series, to renew your experience of

unattended payment.

1.2.1 Diagram of iUC180 & iUC150 connectivity and

communications

iUC150

display

Contactless

cards

Power supply

Main Power

sup

ply

Ethernet

4 USB host

Serial port com0

GSM / GPRS

Serial port com0

USB device

MDB master

Serial port com2

(Option)

Bluetooth

1USB device

12 – 30 V Max 3A

MDB slave

Contactless

cards

iUC180

1.2.2 Services

Training

− Installation and exploitation

− Softwares

− OEMC/M²OS development ( days)

− EMV Level 2 package (2 days)

− Development workstation SDK

Support

− Hot-line support

− Technical assistance

After-Sales Service

− Fixed cost repair of iUN products

Downloading server centre

− User licence

− Installation and commissioning

− User training

− Hot-line support

− Technical assistance

Softwares / Licences

− User licence for local loading tool, LLT

− User licence for applications software

− User licence for M²OS

− Licence for software signature tool, SAT

− Licence for "EMV Level 2 package "

− Licence for TCP/IP

− …

1.3 DESCRIPTION OF MODULES

1.3.1 iUC180

Front view Rear view

1.3.1.1 Technical Hardware characteristics

iUC180 technical characteristics:

Mass 680 g

Dimensions 250 x 120 x 64.5 mm (67 with cable protection)

(height x width x depth)

Operating conditions

Functional temperature* -20°C, +65°C

Max relative humidity 85% at 55°C, non-condensing

Maximum backward leaning No constraints

Power Supply 12 – 30 V Max 3A

Platform

Telium2

Memory 16 Mb SDRAM and 128 Mb Flash

Functionality

Contactless cards reading

128 x 64 graphic display

RGB Backlight

Buzzer

RGB LED internal status indicator

1 Maintenance Button

µSD

2 SAMs

1 SIM (optional)

1 Jack for wake-up

Wake-up mechanism on RS232 connectors

Link

Ethernet

GSM/GPRS (optional)

Bluetooth (optional)

4 USB host (1.2 A total max)

1 USB device

2x RS232 (1 optional)

MDB slave

MDB Master (optional)

Storage conditions

Storage temperature -20°C,+65°C

Max relative humidity 85% at 55°C, non-condensing

1.3.1.2 iUC180 output connectors description

COM 0 MDB

Slave MDB

Master

SIM

2 SAMs

µSD

COM2

Link

Wake-Up

Link

1.3.1.2.1 Ethernet

The iUC180 contactless Reader unit can be connected to Ethernet. The connector

type is shielded RJ45.

The Ethernet cable is standard and not provided.

The Ethernet cable must be shielded.

Ethernet

USB

Device

USB

Hosts

Bluetooth

Antenna

GPRS

Antenna

LLT/Maintenance

LED

LLT/Maintenance

Button

1.3.1.2.2 USB device

The IUC180 contactless reader unit can be connected by type B USB.

1.3.1.2.3 USB host

The iUC180 contactless reader unit can drive 4 USB accessories. The connector is

standard type A.

The power available is limited to 1.2A Max dispatched between the 4 USB.

1.3.1.2.4 Wake-up mechanism

iUC180 is designed to save power thanks to a “stand-by mode”.

If the stand-by mode is used, use Wake-up mechanism:

- with button connected on jack (optional)

- with Pin 2 of COM0 link & COM2 link

- by pressing the green key on the maintenance keyboard.

Wake-up pin state

Hz (high impedance) Stand-by authorized

Drive to “0” Wake-up / Stand-by unauthorized

The Wake-up pin is drive to “0” by the one asking the wake-up.

It could be driven by iUP250, iUR250 or any devices designed to be compliant (Host

device…).

Contactless

Reader IUC180

IUC180

COM0 & 2

1 – GND

2 – Wake-up

HZ => Stand-by

« 0 » => Wake-up

USB

Any devices design to

be compliant.

HZ => Stand-by

« 0 » => Wake-up

1.3.1.2.5 COM0 link

The iUC180 contactless reader unit can be connected to serial port COM0.

The connector type is RJ11.

Pin N° Function

1 GND

2 Wake-up

3 RXD

4 TXD

5 CTS

6 RTS

1.3.1.2.6 COM2 link (optional)

The iUC180 contactless reader unit can be connected to serial port COM2 if the

option is available.

The connector type is RJ11.

Pin N° Function

1 GND

2 Wake-up

3 RXD

4 TXD

5 CTS

6 RTS

1.3.1.2.7 MDB Slave

iUC180 contactless reader unit can be connected by MDB slave. The connector

type is MDB 6 pins (Mini – Fit series 87827 (MOLEX)).

iUC180 is powered on the MDB connectors by power supply 12 to 30V DC (30V

is a maximum).

A ferrite B & F ELECTRONICS CO.,

LTD. ref MD-05-265C or equivalent must be

added on the power cable.

1.3.1.2.8 MDB master (optional)

The iUC180 contactless reader unit can be connected by MDB master if option

available. The connector type is MDB master 8 pins (Mini – Fit series 87827

(MOLEX)).

iUC180 does not support EXE power supply.

A Würth ferrite ref 74271222 or equivalent must be added with two turns on the

cable.

Pin N° Function

1 Vin

2 GND

3 NC

4 MDBS_RXD

5 MDBS_TXD

6 MDBS_COMMUN

Pin N° Function

1 NC

2 NC

3 NC

4 NC

5 MDBM_RXD

6 ISO_GND

7 MDBM_TXD

8 ISO_GND

1.3.1.2.9 Wake-Up Jack

This connector is used for Wake-up mechanism.

Pin N° Function

1 GND

2 HZ Stand-by authorized

“0” Wake-up / Stand-by unauthorized

The specific jack and cable is a spare part, contact commercial service to purchase it.

1.3.1.2.10 Bluetooth (optional)

When the iUC180 contactless reader is ordered with Bluetooth option, it must

be connected to an external Bluetooth antenna.

Ingenico can provide an antenna, or a standard one can be used. This standard

Antenna must have an impedance of 50 Ohm and a maximum gain of 0 dBi.

Ingenico recommended antennas:

Antenna

type manufacturer model gain impedance Minimum

cable

length

Ingenico

Reference

bipolar EAD FBTS35024-

SM-ST 0dBi 50ohm 0 192023282

1.3.1.2.11 GPRS (optional)

When the contactless reader unit is provided with GPRS functionality

(configuration upon request), the external antenna is not provided with the unit.

Ingenico can provide an antenna, or a standard one can be used. This standard

Antenna must have an impedance of 50 Ohm and a maximum gain of 3.5 dBi.

The SIM used for GSM functionality must be assigned to SIM slot.

Ingenico recommended antennas:

Antenna

type manufacturer model gain impedance Minimum

cable

length

Ingenico

Reference

bipolar AMPHENOL 90-00234 1.7dBi 50ohm 0 179900131

bipolar HIRSHMANN MCA 18 90

MP 2.1dBi 50ohm 2.5m 189968573

bipolar Giga concept GC300M-

011-2500 2.2dBi 50ohm 2.5m 189963487

1.3.1.3 SAM & µSD Installation

1. Disconnect the iUC180 contactless reader from the main power supply.

2. Open the SAM door by removing the screw.

3. Insert the SAM cards in SAM slot 1 and /or slot 2

4. Insert µSD card in µSD slot

5. Insert SIM card in SIM slot.

6. Slide the SAM door and screw.

SAM cover

Screwed with M2X6 T6

For SAM/SIM cards, take care of cards orientation and do not push in excess the

cards.

After insertion, the cards position is 4 mm out of the products as shown on picture.

1.3.1.4 Buzzer

The buzzer is controlled by application. The frequency depends of software.

1.3.1.5 RGB backlight

The iUC180 has a RGB backlight controlled by applications.

SIM Slot

SAM Slot 2

SAM Slot 1

µSD Slot

Cut angle for

SAM

Cut angle for

µSD card

Cut angle for

GPRS SIM

1.3.1.6 Contactless LEDs & Contactless Logo

The iUC180 contains 4 green LEDs dedicated to Contactless application, and one

blue backlighted Contactless logo.

Green

LEDs

Contactless LEDs are visible from the top

Blue

backlighted

Contactless

logo

1.3.1.7 Maintenance Button and LED

The iUC180 contactless reader has a maintenance button at the back.

- To enter LLT mode, press the button at power up or at restart, until the red LED

lights on.

- To enter Maintenance mode, press the button at power up or at restart, until the

red LED starts blinking.

- To restart the product, press the button until the blue LED lights on.

1.3.1.8 Keypad

Remarks:

The rear display and the keyboard can only be used in maintenance mode.

“*” and “.” are used for Up and Down.

1.3.1.9 Cable Protection

A cable sealing sleeve is provided with iUC180 to protect the top of product against

water runoff.

Connect the cables, and snap in the part on the rear cover to cover the cables.

This sleeve also holds the antenna tool for GPRS and BT options.

Proposed position for cables:

1.3.1.10 Antenna Installation

A tool is provided to help screwing the external antenna.

1. Remove the antenna tool from the cable sleeve.

2. Insert the SMA antenna cable through the slot of the antenna tool.

3. Slide the antenna tool over the SMA Cable connector.

4. Screw the cable.

The antenna tool has a rest position on the cable sealing sleeve.

Antenna

tool rest

position

1.3.1.11 Grounding connections

The grounding connections must respect the following scheme.

1.3.1.12 Appearance personalisation

1 Remove the 4 CHC M4 X 10 screws.

2 Dismount the front cover

3 Put the film as shown in the pictures.

4 Screw the front cover with 1mN torque.

Film snap in

6 fixings of the film

Film Dimensions for iUC180 (2D drawing at your disposal for

serigraphic process)

Warning:

The film must not use metal or conductive ink.

1.3.2 iUC150

1.3.2.1 Technical Hardware characteristics

iUC150 technical characteristics:

Mass 550 g

Dimensions 250 x 120 x 53 mm (67 with cable

protection) (height x width x depth)

Front view Rear view

Operating conditions

Functional temperature -20°C,+65°C

Max relative humidity 85% at 55°C, non-condensing

Fixing Tilt No constraints

Power Supply USB 5V 500 mA

Platform

Telium2

Functionality Buzzer

Link

USB device

RS232 connection only for wake-up

mechanism

Storage conditions

Storage temperature -20°C,+65°C

Max relative humidity 85% at 55°C, non-condensing

1.3.2.2 iUC150 output connectors description

1.3.2.2.1 USB device

The iUC150 contactless reader unit can be connected by type B USB.

1.3.2.2.2 Wake-up mechanism

iUC150 is design to save power thanks to a “stand-by mode”.

To wake-up iUC150 use Wake-up mechanism.

Pin 2 of COM0 link drive the wake-up mechanism.

Wake-up pin state

Hz (high impedance) Stand-by authorized

Drive to “0” Wake-up / Stand-by unauthorized

The Wake-up pin is drive to “0” by the one asking the wake-up.

It could be driven by iUC180 or iUC150 or any devices designed to be compliant

(Host device…).

COM 0 USB

1.3.2.2.3 COM0 link

The iUC150 contactless reader unit can be connected to serial port COM0. The

connector type is RJ11.

Pin N° Function

1 GND

2 Wake-up

3 RXD

4 TXD

5 CTS

6 RTS

PINPad

iUP 250

Contactless Card Reader

iUC 150

USB

COM0

1 - GND

2 - Wake-up

COM0 & 2

1 - GND

2 - Wake-up

USB

Any devices design to be compliant.

HZ => Stand-by

« 0 » => Wake-up

HZ => Stand-by

« 0 » => Wake-up

HZ => Stand-by

« 0 » => Wake-up

1.3.2.3 SAM Installation

1 Disconnect the iUC150 from the main power supply.

2 Open the SAM door by removing the screw.

3 Insert the SAM cards in SAM slot 1 and /or slot 2

4 Slide the SAM door and screw.

SAM door

Screwed with

M2X6

SAM slot1

SAM slot2

For SAM/SIM cards, take care of cards

orientation and do not push in excess the cards.

After insertion, the cards position is 4 mm

out of the products as shown on picture.

1.3.2.4 Buzzer

The buzzer is controlled by application. The frequency depends of software.

Cut angle

1.3.2.5 Contactless LEDs & Contactless Logo

The iUC150 contains 4 green LEDs dedicated to Contactless application, and one

blue backlighted Contactless logo.

Green

LEDs

Contactless LEDs are visible from the top

Blue

backlighted

Contactless

logo

1.3.2.6 Cable Protection

A cable sealing sleeve is provided with iUC180 to protect the top of product against

water runoff.

Connect the cables, and snap in the part on the rear cover to cover the cables.

This sleeve also holds the antenna tool for GPRS and BT options.

1.3.2.7 Grounding connections

The grounding connections must respect the following scheme.

1.3.2.8 Appearance personalisation

1 Remove the 4 CHC M4 X 10 screws.

2 Dismount the front cover

3 Put the film as shown in the pictures.

4 Screw the front cover with 1mN torque.

6 fixings of the film

Film snap in

Film Dimensions for iUC150 (2D drawing at your disposal for

serigraphic process)

Warning:

The film must not use metal or conductive ink.

1.3.2.9 Contactless reader iUC150 and i9500 interconnectivity

Connection between the iUC150 and i9500 is done through RS232.

Plug the RS232 cable on iUC150 and i9500 with an Ingenico RS232 cable.

Use the power supply and cable adapter to power the iUC150.

RS232 iUC150 Kit (296138220) contains:

PACK BA MULTI EU/US/UK 5V 1A JACK SP 192011323

Serial cable 296137294

Adapter cable USB B iUC150 296135469

Warning :

iUC150 have to be grounded to respect EMC.

1.4 PROFESSIONAL INSTALLATION REQUIREMENT

Ingenico only sells its products, to qualified partners and integrators. They are in

charge of professionally resell, integrate, and install these products inside complete

solution for end customers.

These end customers solution can be:

• Petrol station.

• Ticketing kiosk (Airline tickets, cinema, transport, etc.)

• Vending machine operator

• Parking kiosk (On / off street)

• Other

Thus, the general public cannot purchase Ingenico hardware or software.

Partners, resellers, and Integrators must have qualified electronics engineers to be

able to install or integrate our products. Furthermore, they must follow a specific

technical training conducted by Ingenico technical experts.

In addition installation must follow Ingenico recommendations, as describe in this

document, in order to respect:

• Local regulations for Electrical Safety and Radio emission levels

• Ferrite beam installation

Our field support & maintenance engineers are available for follow up and

commissioning of installation.

2 MAIN ACCESSORIES

2.1.1 Generality

For a complete description of Ingenico Accessories, please refer to iUN accessories

catalog.

2.1.2 Optional USB cable

An optional USB cable (spare part reference 296129367) with short right-angle

overmolded connectors can be purchased as an accessory. This cable is designed to

optimize the required volume for iUC180 & iUC150 installation in the kiosk

and allows

the use of the cable sleeve.

2.1.3 iUC150 Power supply

Ingenico power supply can be ordered under reference 192017549 (only for 0 to

40°C use)

Input: Main voltage supply ranging from 100V to 240V

Maximum current of 3A

Working frequency range between 47Hz and 63Hz

Output: Regulated DC voltage 12V

2.1.4 Serial cable

2.1.5 Adapter cable

2.1.6 LLT cable

2.1.7 Stand-by management cable

Definition of the jack connector:

3 IUC180/IUC150 SOFTWARE

The system unit, equipped with Telium2® technology, is designed with a

structure supporting several applications without any mutual interference.

The operating system is a multi-task, real time, preemptive system.

The inputs and outputs are managed by interrupts.

This provides for simultaneous processing of peripherals, thus increasing

system unit performance.

It is downloadable to FLASH memory.

3.1.1 Software Architecture

The software architecture is divided into levels:

• System

• Multi-application manager

• Universal Controller Module Component (UCMC) for iUC180

• Independent applications for iUC180

Telium

manager

System

Applications

Resident

Bootstrap

Power up

Operating system

Local loading

Application manager

Downloading

Remote

diagnostics

Local

diagnostics

Appli 2

CB Appli

Appli 3

Appli n

UCMC

UCM component

Transaction

Flow

Management

USB slave/

PSU 5V

Memory

µSD

Display

Keypad

USB

Contactless

COM

Ethernet

GPRS

MDB

Bluetooth

In Grey

On iUC 180 only

The system manages access to all the terminal’s peripherals. Access is achieved

through standard C primitives for all the input/output peripherals (keypad…) and

through specific primitives for the other peripherals (smart cards and magnetic stripe

cards). Further, the system takes charge of memory management. It allocates

memory space to the software applications and access control.

The multi-application manager is the entity, which calls the various applications

downloaded in the terminal in response to the various events that occur in the

terminal.

The UCMC component interfaces between the applications and the peripherals

(PINPad, Reader, Printer…). This makes the applications independent of the

peripherals.

It can also manage the « transaction flow ».

The applications are modeled around the demands made by the multi-application

manager. Each request or input point represents a processing operation to be

performed. Each application manages the execution of these processing operations

according to its specifications. This standardization based on input points simplifies

the implementation of the applications on terminals. The terminal provides natural

access to the modularity concepts and improves the maintainability and quality of the

applications.

3.1.2 Secure management of software

The terminal is designed to execute authentic software only and to do this in a ranked

context.

The terminal performs the following checks:

1. During a software download, the terminal checks :

• Its authenticity, by checking its signature with the RSA algorithm with a

2048 bit key.

2. Before running a software, the terminal checks :

• Its presence by looking for the software’s identity.

• Its integrity by checking checksums and CRCs.

3.1.3 Operating system

Bootstrap

Bootstrap is resident.

The bootstrap very briefly takes control of the terminal after each power up to perform

the initialization and the self-test. Then, it automatically runs the operating system,

which in turn starts the applications manager.

Thus, the Bootstrap provides the following functionalities:

• Memory and checksum self-test

• Local download of the operating system if absent

• Operating system authenticity check and start-up.

Operating system characteristics

The operating system is downloaded (locally or remotely) into the memory. It is

upgradeable. After a few fractions of a second following a power-up, the operating

system takes control. It checks the presence, integrity and authenticity of the system

components and application software present in the terminal.

The maintenance sub-system takes control in the following cases:

• if no authentic application is present,

• or, if a manual action is made by the operator during power up,

• or, if it is activated by an application.

The maintenance sub-system ensures, among other things, the downloading of the

application software.

The operating system ensures the start of the multi-task core and then runs the

applications by making a set of services available to them:

• Multi-task management: Availability of a pre-emptive real-time environment,

based on interruptions, events and mailboxes. This management enables

simultaneous processing, which improves the terminal’s performance.

• Input/Output management: This is carried out under interruptions, generally in

buffered mode. Thus, the application developer enters a “conventional” C

context.

• System alarm management: Certain incidents detected by the operating

system are recorded. They can be used later by the maintenance sub-system

during remote or local diagnostics.

• Application alarm management: A number of incidents detected by the

applications can be saved by the operating system at their request. This

recording is used later as in the case of system alarms.

• Application isolation management: The operating system provides the

mechanisms described in the section on software isolation and memory

protection.

Inter-application isolation is managed by the Memory Management Unit

(MMU).

• Application download management: The operating system offers the

downloading services described in the « Software download » section.

3.1.4 TELIUM MANAGER on iUC180 only

The main functions offered by the manager are the following:

• Application management

• Terminal initialization

• Terminal maintenance

• Card Recognition and routing to the applications

When the EMV DC module is present, it selects the applications:

• EMV applications (EMV level 2 compliant)

• Non-EMV applications

In France, it is compatible with the following environments

• Health system

• French banking system

• "Private applications"

Terminal initialization

Required operating conditions

For iUC150:

To operate, the system unit has to be equipped with its system and the application

manager.

For iUC180:

To operate, the system unit has to be equipped with its system, the application

manager, the UCMC and at least one application.

If no application is initialized, the application manager displays a message requesting

initialization for an application (in maintenance mode).

If at least one application is initialized, the terminal is operational. The application

manager then waits for an event to poll the applications loaded in the terminal.

Initialisation of common parameters (iUC180 in maintenance mode)

The application manager is used to initialize the common parameters:

Date, time, message display language, IP network configuration data, local loading or

remote diagnostics.

System unit maintenance (iUC180 in maintenance mode)

The system unit has maintenance functions.

• Properties

• Local downloading

• Diagnostics

Properties

The properties function is used to obtain the following information:

• List of applications loaded in terminal, version number, checksum, etc. The

application manager gives this information for itself and for the operating

system.

• Application call time: remote collection, loading, etc.

• Total number of transactions in each application file contained in system unit.

Download

The downloading function uses the information supplied on initialization of the

application manager.

The program update function is used to update the system unit by:

• Using a special local loading tool connected to the terminal,

• Using a remote loading tool,

• Using a USB key.

The iUC180 must be in maintenance mode with a USB key

containing the software to load plugged in. Then, launch the download by

using the manager menu

Diagnostics

The diagnostics function is used for:

• Local diagnostics

The operator can request the incidents or alarms stored in the terminal.

The storage function implements two sets of elements:

o Incident counters: Used for « repetitive » incidents, for which only the

number of occurrences is significant. For example, number of power on.

o Events: Exceptional in nature. The information content depends on the

type of incident. Generally, this comprises the date, time and

information relative to the incident itself. The events are stored in a

rotating file where the most recent events are kept.

• Remote diagnostics

This function is used by the operator to trigger a call to a server to dump the

information stored in the terminal. The server thus enriches a database by

which it can efficiently monitor a terminal population, or propose services such

as preventive maintenance, operating statistics, etc.

• Diagnostics by USB key (iUC180 only)

Diagnostic files are copied to a USB key if present at start-up.

3.1.5 Software downloading

Downloading

The software can be downloaded:

• Locally via the serial link (COM or USB).

• Remotely, via the switched telephone network (PSTN) using an external

modem, Ethernet, GPRS, TCP/IP network.

• By a USB key. The iUC180 must be in maintenance mode with a USB key

containing the software to load plugged in. Then, launch the download by

using the manager menu.

The techniques used:

• Data compression,

• Authenticity checking,

• Memory allocation management,

• TCP/IP,

best optimize the software downloading operations.

These features provide faster downloading time, enhanced security, an ease in

upgrading, and a larger number of software installed on the system unit.

Local Loading Tool (LLT)

The LLT is used for local software download.

The LLT is formed by:

• A PC running with Windows Seven, Vista Pro, XP, 2003 Server, 2000

Professional SP2

• A INGENICO loading software,

• A PC-terminal connecting cable

Local loading is performed:

• From a PC equipped with the Local Loading Tool (LLT) on the COM serial or

slave USB link

• By automatic switching to the local loader of the operating system.

Two connections are possible:

• By COM link: Speed 115200 bits/s

• By slave USB link: Speed 8 Mbits/s approx.

Selection of the software to be loaded is guided on the PC screen by an Explorer

type Windows system (Windows loader).

Loading time for a 1Mo application is 4s by USB port.

Loading by USB key (iUC180 only)

With the USB key loading method, the software is loaded locally with no need for a

PC type tool.

The loading time is identical to that of the USB.

Terminal Management Server (TMS)

For a complete description of the TMS possibilities, refer to the "TMS" section.

Loading and management of memory space in system unit

Before a (down)load, the system ensures that the necessary memory space is

available.

The software (possibly compressed) are downloaded to flash.

If software is deleted, the system frees the space. If software is upgraded, the system

loads the new software, checks it, and deletes the old version.

The entire memory area is used and is usable. No area is reserved for upgrades.

On start-up of the terminal (power up or reset), the applications are decompressed

and the code is copied to RAM.

Improved software downloading

Includes the following characteristics:

Softwares are loaded by FTP TCP/IP and PPP for optimized loading.

• Downloading performance in V32bis is around 1.4 kbps on the original files.

• Once the connection is set up with the V32bis modem, a 120 Kbytes

application is downloaded in around 1 minute.

• Automatic dialling and access to downloading server by switched telephone

network (STN) or by X25 (TRANSPAC, in France) using a public PAD or

private PAD access.

• Downloading can be performed in IP mode via Ethernet via a secure channel

(SSL).

• Data is compressed in accordance with an algorithm derived from the Lempel-

Ziv method ensuring compression rates of the order of 40 %.

• For downloading, only the improved application will be downloaded.

This management function is handled by the system unit itself and not by the

remote server, providing enhanced functional security in a multiple source

loading context.

• Recovery management in the event of loss of communication. This service

resumes the downloading which has been interrupted at the exact location

where the interruption took place, so that only the missing portion is

downloaded when the communication is recovered.

The downloaded software is run in a secure context by authenticity check.

Downloading Starting

The downloading can be requested:

• Using the application manager on maintainer request. This is the case, in

particular, where a program upgrade is concerned or when a new software is

added in the terminal memory. In this case, the procedure is simplified to the

utmost.

The user triggers the call from the application manager by choosing the upgrade

function in the menus and using the dialogue keys. Connection to the server takes

place automatically.

For an upgrade, the user has nothing to enter.

To request a new software, the user is guided on the screen in making his choice.

The identity of the business is not requested. The identity stored in the system unit is

automatically transmitted to the server.

• Using the application software on request by the center or merchant (Example:

in France, by « envelopes").

In this case, downloading takes place entirely automatically. The downloading

ticket informs the merchant.

Local loading procedure on:

iUC180 iUC150

Trigger the LLT software on the PC

Switch off the product

Connect the PC to the COM or slave USB

connector.

Insert the LLT cable in the COM port of the

iUC150.

Press the rear button and switch on the

iUC180.

Connect the PC to the slave USB

connector.

When the LED near the button becomes fix

red, release the button. “LLT” text is now

displayed on screen.

Wait 3 seconds.

Trigger the LLT and follow the instructions given in the « LLT User’s guide v4 » to load the

software.

The parameter definition files must be placed in the "HOST" directory.

3.1.6 Development station (iUC180)

Introduction

With this development station, it is possible to develop application software for the

entire range of iUN products.

The software is written in high level C language in a multi-application environment.

Ingenico provides the complete set of software and the equipment required for

development. This also includes the documentations. Training sessions can also be

proposed.

Required Configuration

The development station executes on a Pentium PC running under Windows

2000/XP/Vista/Seven.

Development tools for ARM such as a cross-compiler are required. These comprise:

• A C compiler (GNU), an assembler and a link editor for ARM and Thumb,

• A development environment,

• A remote debugger.

Supply

The SDK 30 development station comprises:

• The user license for the M²OS software which includes:

o The operating system,

o The application manager,

o The libraries

o The associated documentation in PDF format

• The user license for the Software Authentication Tool (SAT) software,

• The user license for the Local Loading Tool (LLT),

• The card reader and the RSA cards used to sign the applications.

SDK + Add On Unattended

For iUC180: minimum configuration SDK 9.2 and Add-On Unattended 3.1 are

required

Associated services

• Training

Development of applications on iUN

Duration: 1 day

Location: R&D center.

• Pre-requisites for training:

A good understanding of the C language is required. Familiarity with firmware can

be useful.

• Technical support

Duration: 6 months after the training

This includes the hot line, and updates to the documentations and softwares

during this period.

• Software package

A set of software packages, used to simplify development of applications (EMV

level 2, contactless…) is available.

4 TERMINAL MANAGEMENT SYSTEM (IUC180)

4.1 INTRODUCTION

Ingenico developed its own Terminal Estate Management System called

IngEstate. It is a link between an organisation with an estate of payment

terminals and their merchants. It allows users to remotely manage payment

terminals, modify their software content and interact with merchants.

4.2 BASIC FUNCTIONS

The basic functions are:

• be able to locally download software on a terminal using a direct cable link

(usually RS232);

• be able to remotely download software on a particular terminal using modems

and IP connections;

• be able to remotely download applications and configuration updates to a

large estate of terminals;

• be able to upload terminal configurations and check software status;

• Be able to inform merchants when terminals are out of use during

maintenance periods.

4.3 ADVANCED FUNCTIONS

he advanced functions are extremely various, with new ones being requested

frequently:

• draw statistics and reports about terminal configurations;

• optimise automatic call scheduling/download balancing for large estates of

terminals;

• be able to display written messages on the terminal, using the display or the

printer;

• be able to easily configure a complete terminal (i.e. several applications) and

to download it in one operation;

• be able to analyse the status of terminal software and do only delta downloads

(i.e. only the parts that are damaged or need updates);

• be able to download to either a Peripheral or a terminal when connected;

• Customise the system easily;

• Integrate with systems such as SAP easily;

• … and many others.

4.4 CUSTOMERS SAVINGS WITH INGENICO TMS

SOLUTION

The most obvious cost saving is not having to send a technician to service the

terminal at the merchant location. Many other costs savings are derived from the

ability to have a “clean” estate; better diagnostics and remote software repairs mean

less shipping of replacement terminals, less downtime, less mail and phone

communication costs, more efficient update campaigns, etc.

5 INSTALLATION PROCEDURE IN KIOSKS

Note: It is required to use

ESD-protective clothing

while handling these devices.

5.1 KIOSK MECHANICAL REQUIREMENTS

The kiosk panel can be metallic or plastic.

The kiosk panel can be coated with painting but grounding of iUN modules must be

insured.

The kiosk panel thickness must be between 2 mm and 5 mm. This is very important

for Contactless performance.

With a metallic kiosk panel more than 5mm thick or with

metal parts near the antenna, the performance may not be

correct.

5.2 GENERAL INSTALLATION RECOMMENDATIONS

Installation requirements:

• Ensure that you have enough free space for installation, operational and

maintenance needs.

• Be aware of the safety regulations.

• Carefully consider the general and local payment security requirements and

any impact they may have on the kiosk.

• Carefully consider the ergonomic aspects and also the local acts or

recommendations concerning disabled and visually impaired people.

• See environmental specification and especially in case of very cold or humid

weather, take steps to ensure that the internal temperature is at least -20 °C.

Metallic front

plane Plastic or metallic kiosk

plane Metallic part should not

exceed corner marks

5.3 KIOSK SUGGESTED LAYOUTS FOR IUC150 IUR250

IUP250

Some propositions are provided by ingenico to optimise unattended modules

integration. See specific document “iUP250 iUR250 integration guide”.

6 ASSEMBLY PROCEDURE FOR IUC180 AND IUC150

6.1 KIOSK MINIMUM VOLUME FOR IUC180

The iUC180 requires a minimum volume inside the kiosk. It is detailed in the drawing

below.

3D design on demand.

The minimum volume is 120 mm width x 134 mm height x 39 mm deep.

Picture of iUC180 minimum volume

6.2 KIOSK MINIMUM VOLUME FOR IUC150

The iUC150 requires a minimum volume inside the kiosk. It is detailed in the drawing

below.

3D design on demand.

The minimum volume is 120 mm width x 134 mm height x 27 mm deep.

6.3 KIOSK PREPARATION FOR IUC150 OR 180 NEW

INSTALLATION

iUC150 and iUC180 use EVA mounting standard. It requires a cut out in the kiosk to

the dimensions detailed in the diagram below (all dimensions are in millimeters).

The drawing below shows the footprint of iUC150/iUC180 products.

CAUTION:

It is important that the iUC150/iUC180 footprint surface on the kiosk must be flat and

cleared of any holes and burrs to prevent from dust and water penetration in the

kiosk. (IP64 standard)

3D step files are also available upon request.

Fixing must be done by 4 M4x16mm welded studs.

Drawing of the cut-out for the iUC150 or iUC180 3D design on demand.

6.4 INSTALLING THE IUC150/IUC180 IN NEW KIOSK

iUC150/iUC180 requires standards hexagonal nuts for integration into a kiosk.

Screw the 4 nuts M4 with a 1.0 N.m torque.

It is recommended to use washers.

Picture showing a new installation of the iUC180 or iUC150

Installation of the iUC180 or iUC150 with 6 studs position

Mounting with 6 studs is possible.

The two middle studs will not be

screwed.

For connectors access, limit the stud

length at Lmax = 11.5mm on both back

studs

L max of the 2 back

studs

6.5 CONNECTING THE IUC180 OR 150 TO THE KIOSK

GROUND

Picture showing the grounding of the iUC180

To insure good connexion of iUC180 or iUC150 to the kiosk ground, it is

recommended to install one copper braid connecting the 2 grounding studs and

connect this braid to the chassis.

Kiosk mechanical requirements

See chapter 5.1

Ground studs to connect copper braid to ground.

7 MAINTENANCE

7.1 CONFIGURATION

The iUC180 & iUC150 supplied to you has operational configuration loaded.

In factory, software is loaded in the iUC180 & iUC150, as well as parameter definition

files.

For iUC180:

The parameter definition file of the UCMC component is used, in particular, to

determine the type of printer used (local/host) and the position of the host (COMx).

To change configuration, you must load a new parameter definition file (supplied by

Ingenico).

This operation can be performed using the LLT or a USB key (see § Loading by USB

key)

For more information concerning configuration, contact Ingenico Technical Support.

7.2 OPERATING LIFE

Minimum operating life of 5 years.

8 CLEANING INSTRUCTIONS

The external front face of the contactless reader should be carefully cleaned on a

regular basis.

First of all, unplug all the wires from the terminal during this operation.

Good rules for proper cleaning of the terminal are:

• Use a soft cloth that is very slightly soaked with soapy water to clean the

outside of the terminal.

• The glass has special surface treatment but must be carefully clean.

• Do not clean the electrical connections.

• Do not use in any case, solvents, detergents or abrasive products:

Those materials might damage the plastic or electrical contacts.

• Avoid also the use of pressurized liquids.

• Avoid exposing the terminal to the direct rays of the sun.

9 DISASSEMBLING THE PRODUCTS ACCORDING TO

WEEE DIRECTIVE

9.1 IUC180 END-OF–LIFE DISASSEMBLY INSTRUCTIONS

This document is intended for treatment and recycling facilities. It provides the basic

instructions for the disassembly of Ingenico products to remove components and materials

requiring selective treatment, as defined by EU directive 2002/96/EC, Waste Electrical and

Electronic Equipment (WEEE).

Ce document est destiné aux installations de traitement et de recyclage. Il fournit les instructions de base pour le

démontage de produits Ingenico afin de retirer les composants et matériaux nécessitant un traitement sélectif, tel

que défini par la directive européenne 2002/96/CE, sur les Déchets d’Equipements Electriques et Electroniques

(DEEE).

1. MODELS AND DESCRIPTIONS

MODÈLES ET DESCRIPTIONS

Products covered by this disassembly instructions

Produits concernés par ces instructions de démontage.

Product Name

Nom du produit

Product description

Description du produit

Product mass (g)

Masse du produit (g)

IUC180 Unattended payment PINPad 680g

2. COMPONENTS AND MATERIALS REQUIRING SELECTIVE TREATMENT

COMPOSANTS ET MATERIAUX NÉCESSITANT UN TRAITEMENT SÉLECTIF

The following components and materials, if present in the Ingenico product(s), have to be

removed and selectively treated.

Les composants et matériaux suivants, si présents dans le(s) produit(s) Ingenico, doivent être retirés et faire

l’objet d’un traitement sélectif.

Components and materials

Composants et matériaux

Quantity included in

product(s)

Quantité contenue

dans le(s) produit(s)

Capacitors containing Polychlorinated biphenyls (PCB)

Condensateurs contenant du polychlorobiphényle (PCB)

Components containing Mercury, such as switches or backlighting lamps

Composants contenant du mercure, tels que les interrupteurs ou les lampes à rétroéclairage

Batteries

Piles et accumulateurs

Printed circuit boards greater than 10 cm²

Cartes de circuits imprimés de plus de 10 cm²

4max (2 + 2)

Toner cartridges

Cartouches de toner

Plastic containing brominated flame retardants

Matières plastiques contenant des retardateurs de flamme bromés

Asbestos waste and components which contain asbestos

Déchets d'amiante et composants contenant de l'amiante

Cathode ray tubes

Tubes cathodiques

Chlorofluorocarbons (CFC), Hydrochlorofluorocarbons (HCFC) or Hydrofluorocarbons

(HFC), Hydrocarbons (HC)

Chlorofluorocarbones (CFC), hydrochlorofluorocarbone (HCFC) ou hydrofluorocarbone (HFC),

hydrocarbures (HC)

Gas discharge lamps

Lampes à décharge

Liquid crystal displays (LCD) of a surface greater than 100 cm² and all those back-lighted with

gas discharge lamps

Écrans à cristaux liquides (LCD) d'une surface supérieure à 100 cm² et tous les écrans rétroéclairés par

des lampes à décharge

ICO-ETU-11-1858-CL-V1

External electric cables

Câbles électriques extérieurs

Components containing refractory ceramic fibres

Composants contenant des fibres céramiques réfractaires

Components containing radioactive substances

Composants contenant des substances radioactives

Electrolyte capacitors measuring greater 2,5 cm in diameter or height

Condensateurs électrolytiques mesurant plus de 2,5 cm de diamètre ou de hauteur

3. PRODUCT DISASSEMBLY PROCESS

PROCESSUS DE DEMONTAGE DU PRODUIT

Basic steps to remove components and materials previously identified and requiring selective

treatment.

Etapes de base pour retirer les composants et matériaux précédemment identifiés et nécessitant un traitement

sélectif.

Step

Etape

Product disassembly process

Processus de démontage du produit

Remove the 4 screws of front casing and of the rear cover

Oter les 4 vis du caport avant et du capot arrière

Remove the cover, remove the FPC

Oter le capot, ôter le FPC.

Remove the 4 screws on the extension card. Lift the card, disconnect the FPC below. Remove the extension card.

Oter les 4 vis sur la carte d’extension, Soulever la carte d’extension et déconnecter le FPC dessous. Oter la carte extension.

Remove the battery from extension card

Oter la pile de la carte extension.

Remove the 4 screws on the plastic spacer. Remove the plastic spacer, the rear metal plate, the plastic antenna holder

Oter les 4 vis maintenant l’entretoise plastique. Oter l’entretoise plastique, puis la tôle arrière, puis le support plastique de

l’antenne

Remove the keypad card and the displays.

Oter la carte clavier et les afficheurs

9.2 IUC150 END-OF–LIFE DISASSEMBLY INSTRUCTIONS

This document is intended for treatment and recycling facilities. It provides the basic

instructions for the disassembly of Ingenico products to remove components and materials

requiring selective treatment, as defined by EU directive 2002/96/EC, Waste Electrical and

Electronic Equipment (WEEE).

Ce document est destiné aux installations de traitement et de recyclage. Il fournit les instructions de base pour le

démontage de produits Ingenico afin de retirer les composants et matériaux nécessitant un traitement sélectif, tel

que défini par la directive européenne 2002/96/CE, sur les Déchets d’Equipements Electriques et Electroniques

(DEEE).

4. MODELS AND DESCRIPTIONS

MODÈLES ET DESCRIPTIONS

Products covered by this disassembly instructions

Produits concernés par ces instructions de démontage.

Product Name

Nom du produit

Product description

Description du produit

Product mass (g)

Masse du produit (g)

IUC150 unattended electronic payment reader 550g

5. COMPONENTS AND MATERIALS REQUIRING SELECTIVE TREATMENT

COMPOSANTS ET MATERIAUX NÉCESSITANT UN TRAITEMENT SÉLECTIF

The following components and materials, if present in the Ingenico product(s), have to be

removed and selectively treated.

Les composants et matériaux suivants, si présents dans le(s) produit(s) Ingenico, doivent être retirés et faire

l’objet d’un traitement sélectif.

Components and materials

Composants et matériaux

Quantity included in

product(s)

Quantité contenue

dans le(s) produit(s)

Capacitors containing Polychlorinated biphenyls (PCB)

Condensateurs contenant du polychlorobiphényle (PCB)

Components containing Mercury, such as switches or backlighting lamps

Composants contenant du mercure, tels que les interrupteurs ou les lampes à rétroéclairage

Batteries

Piles et accumulateurs

Printed circuit boards greater than 10 cm²

Cartes de circuits imprimés de plus de 10 cm²

Toner cartridges

Cartouches de toner

Plastic containing brominated flame retardants

Matières plastiques contenant des retardateurs de flamme bromés

Asbestos waste and components which contain asbestos

Déchets d'amiante et composants contenant de l'amiante

Cathode ray tubes

Tubes cathodiques

Chlorofluorocarbons (CFC), Hydrochlorofluorocarbons (HCFC) or Hydrofluorocarbons

(HFC), Hydrocarbons (HC)

Chlorofluorocarbones (CFC), hydrochlorofluorocarbone (HCFC) ou hydrofluorocarbone (HFC),

hydrocarbures (HC)

Gas discharge lamps

Lampes à décharge

Liquid crystal displays (LCD) of a surface greater than 100 cm² and all those back-lighted with

gas discharge lamps

Écrans à cristaux liquides (LCD) d'une surface supérieure à 100 cm² et tous les écrans rétro éclairés

par des lampes à décharge

External electric cables

Câbles électriques extérieurs

Components containing refractory ceramic fibres

Composants contenant des fibres céramiques réfractaires

Components containing radioactive substances

Composants contenant des substances radioactives

Electrolyte capacitors measuring greater 2,5 cm in diameter or height

Condensateurs électrolytiques mesurant plus de 2,5 cm de diamètre ou de hauteur

6. PRODUCT DISASSEMBLY PROCESS

PROCESSUS DE DEMONTAGE DU PRODUIT

Basic steps to remove components and materials previously identified and requiring selective

treatment.

Etapes de base pour retirer les composants et matériaux précédemment identifiés et nécessitant un traitement

sélectif.

Step

Etape

Product disassembly process

Processus de démontage du produit

Remove the 4 screws of front casing and of the rear cover

Oter les 4 vis du caport avant et du capot arrière

Remove the cover

Oter le capot

Remove the 4 screws on the extension card. Lift the card, disconnect the FPC below. Remove the extension card.

Oter les 4 vis sur la carte d’extension, Soulever la carte d’extension et déconnecter le FPC dessous. Oter la carte extension.

Remove the battery from extension card

Oter la pile de la carte extension.

Remove the 4 screws on the plastic spacer. Remove the plastic spacer, the rear metal plate, the plastic antenna holder

Oter les 4 vis maintenant l’entretoise plastique. Oter l’entretoise plastique, puis la tôle arrière, puis le support plastique de

l’antenne

10 STANDARDS

10.1 IUC 150 ELECTRICAL CONSUMPTIONS

• Average consumptions device waiting for host solicitation (5 VDC input.):

- Less than 50 mA