Inmarsat ISATPHONE2 Satellite phone with Bluetooth and GPS for use on the Inmarsat satellite network User Manual

Inmarsat Limited Satellite phone with Bluetooth and GPS for use on the Inmarsat satellite network

User manual

inmarsat.com/isatphone1Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
2Click to navigateCongratulations on buying your IsatPhone 2. The satellite phone that delivers:  Dependable connectivity  High quality voice  Rugged design Assistance button, call alerts and tracking Extended battery capacityFrom the world’s leading provider  of mobile satellite communicationsPlease follow this user guide for further information on how to set up,  connect, personalise and use your phone safely. Further information  is available at inmarsat.com/isatphone.2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
3SAFETY12 3 Exposure to radio frequency energyIsatPhone 2 is a radio transmitter and receiver. When the phone or Bluetooth handsfree is turned on, it emits low levels of radio frequency energy. The phone is designed and manufactured not to exceed the safety limits for exposure to radio frequencies (RF) as recommended by the ICNIRP (International Commission on Non-Ionising Radiation Protection) and as adopted within mandatory standards of the European Commission and the United States of America.Specific Absorption Rate (SAR) is used to measure radio frequency energy absorbed by the body when using a mobile phone. IsatPhone 2 is compliant with the EC standards for exposure specified in EN 50360 and EN 50361. For use of the phone at the ear, these standards set a SAR limit of 2.0 W/kg averaged over a 10g volume. IsatPhone 2 is also compliant with the Federal Communications Commission (FCC) standards and  test procedures as reflected in the requirements of 47  CFR 2.1093 and FCC OET 65 Supplement C. For use of  the phone at the ear, these standards set a SAR limit  of 1.6 W/kg averaged over a 1g volume. Tests for SAR are conducted in accordance with international guidelines for testing using standard operating positions as per the procedures for the applicable standards, with the device transmitting at  the highest certified power levels in all operational frequency bands.Note: The SAR requirements for IsatPhone 2 are met for handheld at the ear. No measures have been taken for SAR compliance in a body-worn position, since in such a position the device cannot properly communicate with the satellite. Use of the IsatPhone 2 in a body-worn position  is therefore not permitted from both a performance and  a safety perspective. PacemakersWireless phones may adversely affect the operation of some implanted cardiac pacemakers and other medically implanted equipment. Pacemaker patients should be aware that the use of an IsatPhone 2 in close proximity to a pacemaker might cause the device to malfunction. If a  minimum distance of 15cm is kept between an IsatPhone 2 and a pacemaker, the risk of interference is limited. If you have any reason to suspect interference is occurring, immediately switch off your IsatPhone 2. Contact your cardiologist for more information. Hearing aidsAlthough most modern hearing aids are immune to  radio frequency interference from satellite terminals, some wireless devices may interfere with some hearing aids. In the event of such interference from the use  of the IsatPhone 2, maintain additional separation between you and your IsatPhone 2 and/or consult  with your doctor or audiologist.SafetyClick to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
4 Other medical devicesAlthough most modern electronic medical equipment  in hospitals and other clinical environments is shielded from RF energy, there is still a risk that a wireless device could cause interference. As such, never use your IsatPhone 2 near electronic medical equipment without first requesting permission. Blasting areas and potentially  explosive environmentsAs with any wireless phone, do not use your IsatPhone 2 where blasting work is in progress. Observe all restrictions and follow any regulations or rules. Do not use your IsatPhone 2 in areas with a potentially explosive atmosphere. Note that such areas are often, but not always, clearly marked. Battery safetyUse only Inmarsat-supplied or approved batteries,  and recharge your battery with Inmarsat-supplied  or approved chargers for the phone. Use of batteries  that are not Inmarsat-supplied or approved may  pose increased safety risks. Do not dispose of batteries in a fire, as they may  explode. See Care and maintenance on page 58, and for guidance on the disposal of batteries and electronic equipment, see page 62. Batteries may burn or explode if damaged. Do not dismantle, open, bend or cut cells or batteries. Do not attempt to modify or remanufacture the battery. Do not immerse or expose the battery to water or other liquids. In the event of a battery leak, avoid contact of contents with skin or eyes. If this does happen, flush the affected areas with water and seek medical help as appropriate. ChildrenKeep out of the reach of children. Do not allow children  to play with your phone or accessories. They could  hurt themselves or others. Products may contain  small parts that could become detached and create  a choking hazard. 12 3SafetyClick to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
5 DrivingOnly use IsatPhone 2 in a vehicle using an Inmarsat-approved vehicular docking unit. Check with the vehicle manufacturer to be sure that your phone or Bluetooth  will not affect the electronic systems in the vehicle. Full attention should be given to driving at all times and local laws and regulations restricting the use of electronic and wireless devices while driving must be observed.  Loudness warningAvoid volume levels that may be harmful to your hearing.  Pinch hazardTake care when opening and closing the antenna of  your phone, as it may be possible to trap a fingertip.12 3SafetyClick to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
6Your IsatPhone Status icons  Keypad locked   Alarm set   Call divert on   Unread message   Message sent   Microphone muted   Loud profile active   Vibrate profile active   Phone memory full   Bluetooth is paired   Bluetooth headset      connected to your      phone  Wired handsfree       headset connected  GPS fix required   USB connection   Conference call activated   Closed user group number   New voicemail   Missed call   Loudspeaker activated   Silent profile active   Message memory full   SIM card memory full   Bluetooth on   Assistance button activatedVolume up keyTracking buttonLED tracking indicatorVolume down keyLED status indicatorHandsfree restAmbient light sensorHandsfree restEar pieceProgrammable assistance buttonNavigation keysCentre selection keyLeft selection keyEnd buttonRight selection keyCall buttonKeypadMicrophone2.5mm audio connector Micro USB port LED status indicatorsStrap attachment pointUSB/audio protective cover ScreenQUICK REFERENCEClick to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index6  Your IsatPhone6  Status icons7  Menu 8  Coverage map
7New message Inbox Outbox Drafts Sent Saved  Templates SIM messages General Silent Loud Vibrate onlyPhonebook SIM contacts FND list My phone number Service provider Emergency numbers Voicemail number GroupsUser Guide instructions commence from the main screen.The red key   will take you to the main screen.Call settings Security Language Display  Prepay Bluetooth Date and time About Reset settings World clockGPS location Satellite search Advanced options Network operatorMissed calls Received calls Dialled calls Call duration Once alarm Recurrent alarmMESSAGING    CONTACTS    CALL LOG   PROFILES    LOCATION SERVICES ALARM   SETTINGS    GPS POSITION    NETWORK   Menu Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index6  Your IsatPhone6  Status icons7  Menu 8  Coverage mapAssistance button Tracking Send GPS  Personal alert
8Coverage mapIsatPhone 2 may be operated globally.This map depicts Inmarsat’s expectations of coverage, but does not represent a guarantee of service.  The availability of service at the edge of coverage areas may require more directional pointing of the antenna and a clear line of sight to the satellite. I-4 Asia-PacificI-4 Americas  I-4 EMEAClick to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index6  Your IsatPhone6  Status icons7  Menu 8  Coverage map
9GETTING STARTEDPackage contentsYour IsatPhone 2 box contains:•  Phone•  Battery•  USB drive•  Quick Start Guide•  Warranty•  Mains charger and four universal plug adaptors•  Car charger•  Micro USB cable•  Wired handsfree headset•  Wrist strap•  HolsterThe USB drive can be accessed by a PC running Windows 7, 8, Vista or XP and contains the following documents:•  Quick Start Guide•  User Guide•  WarrantyThe USB drive also contains the following applications and related “How to” guides:•  USB Drivers: for charging your phone via a PC,  setting up a software modem and for running Contact Synchronisation and Firmware Upgrade tools•  Contact Synchronisation Tool: for synchronising your phone with Microsoft Outlook and Microsoft Outlook Express contacts•  Firmware Upgrade Tool: for undertaking future upgradesThe above documents and applications are available  in English, Spanish, French, Japanese, Portuguese, Russian, Chinese and Arabic. They can also be downloaded from inmarsat.com/isatphoneSetting up your IsatPhoneSubscriptions and SIM cardsTo use your phone, you will need a SIM card and a subscription. The services available to you may depend  on your choice of subscription. Contact your service provider for details.Setting up your IsatPhone 12 39  Package contents9  Setting up your IsatPhone11  Attaching the wrist strap12  Switching your phone on and off12  Setting the phone language  and time zone12  Using info12  Accessing important information about your phone12  Upgrading your phoneClick to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
10Inserting and removing the batteryYour phone is supplied with a rechargeable battery, which may not be fully charged when you take it out of the box. Always switch the device off and disconnect the charger before removing the battery. See Care and maintenance on page 58 for more information.1  Remove the battery by pressing the catch and lifting the battery up and out of the phone2  Insert the battery by pressing the battery forward and down.  It will click into place Inserting the SIM cardYour service provider may have inserted your SIM for you. If not, your phone will prompt you to Insert SIM and offer only a limited service until you do so.1  If the battery is in place, lift it out2  Slide the catch down on the SIM holder and flip it outwards3  Make sure the angled corner of your SIM card is on  your left and slide it into the holder4  Flip the holder back into place and slide the catch  back up5  Insert the battery9  Package contents9  Setting up your IsatPhone11  Attaching the wrist strap12  Switching your phone on and off12  Setting the phone language  and time zone12  Using info12  Accessing important information about your phone12  Upgrading your phoneClick to navigateSetting up your IsatPhone 12 32  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
11Charging the phone battery Your phone is powered by a rechargeable lithium-ion battery. To maximise its life and its charging capacity, the first time you charge the battery, charge it overnight. Use only Inmarsat-supplied or approved batteries, and recharge your battery with Inmarsat-supplied or approved chargers for the phone. Do not leave the battery charging for extended periods of time.The battery can be charged by:•  Using the AC charger (connecting to a wall socket)•  Using the micro USB cable (connecting to a PC)•  Using the car charger (connecting to a vehicle cigarette lighter/power outlet)You also have the option of using a solar charger.  Contact your service provider for details.Connect the charger to a power source and the micro USB connector to the port at the base of the phone, under the USB/audio protective cover. When the battery needs charging, the low battery alert sounds and a Battery low message is displayed. The phone will automatically switch off shortly afterwards. You might be able to switch the phone on again, but you cannot make or receive any calls until the battery has been recharged or replaced. Attaching the wrist strapYour phone is supplied with a wrist strap. To connect the strap, remove the battery cover. Thread the small loop through the entry point at the base of the phone. Loop it over the anchor point to secure it and replace the battery cover.9  Package contents9  Setting up your IsatPhone11  Attaching the wrist strap12  Switching your phone on and off12  Setting the phone language  and time zone12  Using info12  Accessing important information about your phone12  Upgrading your phoneClick to navigateSetting up your IsatPhone 12 32  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
12Switching your phone on and offTo switch on, hold down the red key   for a few seconds until the screen lights up. The Inmarsat logo will appear followed by the main screen. To switch off, press and hold the red key   for a few seconds.Note: If you see the message Insert SIM, you must insert a SIM card to use your phone. You will also be prompted to enter the PIN code if one is set. The default setting for the PIN code is off. See Setting up SIM PIN code on page 54 for more information. Until a SIM card is inserted, only  a limited service is available. See Making an emergency  call on page 18 for more information.Setting the phone language  and time zoneThe first time you turn on your phone, you will be prompted to select your language. This will be the display language. Select your language from a list using the navigation keys and the centre selection key. See Setting phone language on page 46 for more information.After you have selected your language, you will be prompted to select your time zone. Your phone automatically receives universal time (UTC) from GPS satellites. By selecting the time zone, the phone’s  clock will display your local time. If you move into  another time zone, you will need to change this setting. See Setting the time and Setting the time zone on  page 48 for more information.Using infoImportant information about the status of your phone is displayed in the information shortcut Info on the main screen. These include missed calls, new messages, voicemails, today’s organiser appointments, active profile status, your phone number and your service provider’s number. Info will pop up on the main screen if you have missed a call or have new messages or voicemails waiting. To access Info at other times, press the centre selection key. When Info is open, use the navigation keys to highlight the information you wish to access and press  the centre selection key to open.Accessing important information about your phoneImportant information about your phone is displayed under Menu > Settings > About. These include your model, firmware version, IMEI number and IMSI number. You may need to supply this information when contacting your service provider.Upgrading your phoneFrom time-to-time it may be necessary to upgrade your phone’s software in order to improve its functionality and operation. Inmarsat or your service provider will contact you if your phone needs upgrading. Run the USB drive supplied with your phone to download the Firmware Upgrade Tool and to access the “How to upgrade your phone” guide. These are also downloadable from inmarsat.com/isatphone. 9  Package contents9  Setting up your IsatPhone11  Attaching the wrist strap12  Switching your phone on and off12  Setting the phone language  and time zone12  Using info12  Accessing important information about your phone12  Upgrading your phoneClick to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
132  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  IndexUSING YOUR ISATPHONE 2 Your IsatPhone makes and receives calls by communicating with Inmarsat satellites in orbit above  the equator. Your phone antenna must be deployed  and there must be a clear line of sight to an Inmarsat satellite for you to make and receive calls.Connecting to the satelliteSwitch your phone on, hold down the red key   for a  few seconds until the screen lights up. The Inmarsat logo will appear followed by the main screen.If prompted to enter a PIN, enter the PIN code. The  PIN is originally set by your service provider which you  can reset. See Setting up SIM PIN code on page 54  for more information.  Stand outside with a clear view of the sky with the phone antenna pointing upwards. There must be a clear line of sight between the phone’s antenna and the satellite.  The more sky you can see the stronger the signal should be from the satellite. If open sky makes up about 70%  of your view when you look up, then the signal should be strong.Searching satellite will appear on the screen. When your phone is connected to the satellite, the screen will display Ready for service. The top left of the screen  will display Inmarsat.The signal bars indicate the signal strength. At least  two signal bars are required to make and receive calls.13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay servicesClick to navigate
14Using the eCompass functionIn order to connect to the network, the handset needs to acquire a GPS fix. This happens automatically. If you are unable to obtain a GPS fix, or your fix is out of date, your search will fail and a red circular icon will be displayed in the status bar on screen. The handset will display information to assist you in acquiring a GPS fix. To maximise your chances of obtaining a GPS fix as quickly as possible, stand outside with a clear view of the sky. Finding a satelliteIf the handset is unable to register to the network, or if the received signal strength falls during a call, the eCompass function is automatically displayed on-screen. It helps by showing the direction towards the best Inmarsat satellite. In response, you must point the antenna until the on-screen satellite image turns green. You need to ensure that, in the direction indicated, there is clear line of sight to the sky and no obstructions. The eCompass is never displayed while the handset is correctly connected to the network. When it appears, turn towards the satellite in the direction indicated. The on-screen satellite image changes to green to show that you are pointing the handset in the correct direction. Then press Search.Improving signal strengthIf the received signal strength falls during a call, as shown by the signal strength indicator, ensure that the antenna is pointed towards the satellite and there are no obstacles between you and the sky. The eCompass is displayed to indicate the direction in which the antenna should be maintained. When you return the handset to your ear, ensure that you keep it pointed in the direction of the satellite.Obtaining a GPS fixBefore you can make a call, your phone needs a GPS fix so it can be located by the satellite. This happens automatically but if a new GPS fix is needed, the  GPS fix   icon will be displayed. Keep the phone in  the open with a clear view of the sky until the   icon disappears. Your phone is now ready to make and  receive calls. See Obtaining a GPS fix manually on  page 38 for more information.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
15Making and Receiving calls 1  Switch on your phone by holding down the red key   for several seconds.2  Stand outside with a clear view of the sky and the antenna pointing upwards.3  Check your phone is connected to the satellite network - Inmarsat is displayed at the top left of the screen.4  Ensure you have at least two bars of signal strength.5  Ensure there is sufficient battery power.6  Ensure that your phone has a GPS fix – the GPS fix required   icon is not displayed.7  Dial the full international number and press the green key, eg. +44 1621 123456  .8  To end a call, press the red key  .9  Switch off your phone by holding down the red key   until the screen shuts down.Making a callEnter the full international number by dialling either + (hold down the 0 key for 3 seconds) or 00, country code, area code (without the leading 0), telephone number and press the green key  , eg. 00 44 1621 123456   or  + 44 1621 123456  . A Calling message and the name  of the person being called (if listed in your Phonebook or SIM contacts) will display on the screen. When the call  is answered, the screen will show the call time in minutes  and seconds. To end the call press the red key  .Making a call from saved contactsSelect Menu > Contacts > Phonebook. Scroll to the desired name using the navigation keys, or enter the first letter of the name in the search field. The matching contacts will be listed. Highlight the name and press the green key  . See Phonebook and Contacts on page 40 for more information.Click to navigateMaking and Receiving calls 321 42  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
16Re-dialling a numberPress the green key  , select from the list of previously dialled numbers using the navigation keys and press the green key   to start the call. Your phone stores 30 dialled numbers. Alternatively, select Menu > Call log > Dialled calls, select the person you wish to call and press the green key  .Re-dialling automaticallyTo switch Auto re-dial on or off, select Menu > Settings > Call settings > Auto re-dial and make your selection. The default setting is off.When activated, if your call did not complete, your phone displays Retry? and the reason why the connection was unsuccessful. Press Select to automatically re-dial the number three times until the call is answered. If you press any key or receive a call during this time, re-dialling is interrupted. If the re-dial is successful the phone beeps, then rings. Select Close if you do not want to retry.Receiving a callTo receive a call, your antenna must be deployed and  your phone connected to the satellite. Press the green  key   to accept the call or press the red key   to reject it. You will see Call from followed by either the name of  the caller (if listed in your Phonebook or SIM contacts), the calling number, or Withheld.If you do not wish your phone to play a ringtone,  set your active profile to silent or vibrate only. See  Sounds, ringtones and profiles on page 45 for  more information. To mute the ringing tone when  a call comes in, press Silence.Declining a callPress the red key  . The call is disconnected and the caller details are stored in Missed calls for later retrieval.Returning a callYour phone automatically stores the numbers of  the last 20 phone calls you have answered or missed. To return a call, select Menu > Call log. Select the appropriate folder, eg. Missed calls or Received calls, highlight the contact and press the green key  .Making a call while on another callYou can put your current call on hold and make a second call at any time. Select the contact by selecting Options > Contacts > Phonebook or by dialling the full international number. When you press the green key  , your current call will automatically be put on hold. By selecting Swap you can switch between calls at any time. You can end either call at any time by selecting Options > End held call or End active call.Click to navigateMaking and Receiving calls 321 42  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
17Receiving a second call while on a callThe incoming call will be diverted to your voicemail unless you have set up Call waiting. See Setting up call waiting on page 23 for more information.Using call waitingWhen Call waiting is activated, a pop-up and an audible alert will notify you if another caller is calling you when  you are on another call. When you receive this alert you can press the green key   to accept the second call.  The first call is placed on hold automatically while the second call is taken. By selecting Options > Swap you  can switch between calls at any time.You can end either call at anytime by selecting Options > End held call or End active call.If you receive a third call while you have one active  and one held call, the name or number of the caller will  be displayed. Ending either the active or the held call  will automatically answer the new call.If you wish to disconnect the first call to accept the second, select Options > End active call.If you do not wish to accept the second call, press the red key  . The call is disconnected and the caller details are stored in Missed calls and Info for later retrieval.  If you do nothing, the second caller will be diverted to  your voicemail. If voicemail has not been activated, then the call will appear as a missed call. See Setting up call waiting on page 23 for more information. Click to navigateMaking and Receiving calls 321 42  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
18Making conference callsYour phone can host conference calls with up to five participants. To initiate a conference call, call the first participant. When the first participant is connected, call the second participant by selecting Options > Contacts > Phonebook, select the second participant’s name and press the green key  . When the second participant  is connected, select Options > Conference. You are now in a three-way conference call. Repeat for more participants. To end a conference call, select End or press the red key  .To answer a new inbound call, press the green key    or select Options > Answer. The conference call will be placed on hold. To place all participants into one call, select Options > Conference.To place an inbound call into conference without answering it first, select Options > Add waiting to conference.To disconnect individual conference callers, select Options > Disconnect caller and press Select, or the centre selection key. A list of the participants is displayed. Select by highlighting their name or number and press Select, or the centre selection key, to disconnect them from the call.To speak privately to one participant during a conference call, select Options > Private with a caller and select from the list. To resume the call with all participants, select Options > Conference. To put individual participants of a conference call  on hold, select Options > Hold conference party and choose from the list of current callers displayed.Making an emergency callWireless phones, including IsatPhone 2, operate using radio signals, wireless networks, landline networks, and user-programmed functions. Because of this, connections in all conditions cannot be guaranteed. You should never rely solely on any wireless device for essential communications like medical emergencies. Emergency calling requirements for satellite phones vary from country to country. Always check your emergency contact numbers and ensure they are stored on your phone before travelling. Please contact your service provider for specific country information.To make an emergency call in the US, dial 911 or 112.  Your call will be put through to a call centre which will connect you to the appropriate emergency service. Alternatively, select Menu > Contacts > Emergency numbers. An emergency call is free of charge. Prepay users do not need a positive balance to make an emergency call. Dialling 911 or 112 overides all security locks and bars on your phone.For details on emergency calling in the rest of the world, please contact your service provider.Click to navigateMaking and Receiving calls 321 42  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
19Click to navigateIncoming call alertingTo make or receive calls and messages with any satellite handset, you must maintain a clear line of sight between the antenna of your handset and the satellite. The Incoming call alerting feature notifies you of calls and text messages when satellite signal reception is limited and/or when the antenna is not deployed. Access to the service is still affected by the location of the handset, and is not available when out of the line of sight of the satellite. See Connecting to the satellite on page 13 for normal operation.Using Incoming call alertingBefore using Incoming call alerting, each time you switch on the handset it must be successfully registered to the network. To do this, deploy the antenna in a location that has a clear line of sight to the satellite. When the handset is registered, the screen displays Ready for service and the two status LEDs change to green. See Connecting to the satellite on page 13. You can now stow the antenna and place the handset in the holster provided or in another convenient location. Unless Incoming call alerting is disabled, the screen displays Ready for service, Incoming call alerts only and the status LEDs change to amber to indicate that the available signal strength is sufficient to notify you of incoming calls or messages.If the received signal strength is too low, the status LEDs turn red and the screen displays the instruction Point antenna towards satellite. Move to a location with a clear line of sight to the satellite and the two status LEDs will change to amber. The handset will continue to search for the network until you reach a position where the signal strength is sufficient to receive incoming call alerts.Receiving an Incoming call alertWhen you receive an incoming call alert, you must action in order to obtain full connectivity to the network. This means that you must deploy the antenna if it is stowed, and move to a location with a clear line of sight to the satellite. On receiving an incoming call alert, the status LEDs flash amber and the alert tone sounds. See Sounds, ringtones and profiles on page 45. The screen displays Incoming call and Time remaining 15s. The time counts down until you successfully connect to the network. Throughout this period, the incoming call can be rejected by pressing the red key.Missed Incoming call alertsIf you reject an incoming call alert or do not successfully connect to the network within 15 seconds, the alert is terminated. The screen then informs you of a missed alert . You must connect to the network to receive more information about the missed call, voicemail or text. See Returning a call on page 16. Missed calls are forwarded to your voicemail if configured to do so. See Using voicemail on page 21.2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services12Incoming call alerting
20Configuring the Incoming call alerting featureBy default, Incoming call alerting is set to On. To switch this feature off, go to the main menu and choose Settings > Call settings > Incoming call alerting. Set the status to Off and press Select. To switch the feature on again, at the main menu choose Settings > Call settings > Incoming call alerting, set the status to On and press Select.By default, Incoming call alerting is set to provide notification of voice calls only, but you can configure the handset to notify you of text messages as well. Go to the main menu and choose Settings > Call settings > Incoming call alerting, then choose Configure alerts. The screen displays the options Alert for calls only and Alert for calls & messages. For notification of calls and messages, choose the latter option and press Select.Using the volume controlThe two volume keys on the side of the phone adjust  the call volume.Muting a callSelect Options > Mute while on a call. To cancel,  select Options > Unmute.Using loudspeakerSelect Loudspeaker at any time during a call.Calling handsfree You can also use your phone in handsfree mode. Place  the phone on its side with the antenna pointing upwards and use loudspeaker or a handsfree headset. Loudspeaker can be activated at any time during the  call. To use the wired handsfree headset, connect it  to the audio port at the base of the phone, under the protective cover. To use a Bluetooth headset, see  page 49 for more information.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services12Incoming call alerting
21Using voicemailYou will be able to receive voicemail messages if your service provider has enabled voicemail. Your phone automatically checks for voicemails shortly after it  has been switched on and connected to the network.  It will also send you voicemails that arrive while you  are connected to the network. If you have a new voicemail, the voicemail icon   will appear in the status bar at the top of the main screen and in Info. To listen to the message, hold down the  key on the keypad for a few seconds and your phone will automatically connect you to your Inmarsat voicemail. Alternatively, you can dial the short code 570 followed by the green key   or the full international number 00 870 772 001 899 or + 870 772 001 899 and the green key . Follow the spoken instructions. The default language for voicemail is English, but your service provider may have enabled your voicemail in your chosen language. If you wish to change the voicemail language, follow the spoken instructions or contact your service provider.Additional call features Viewing call lengthYour phone logs the duration of outgoing and incoming calls. Press the green key   and Dialled calls appears, which lists the date, time and duration of each call. Use the navigation keys to access Received calls and Missed calls. Alternatively, select Menu > Call log  and make your selection. You may find the Call duration log useful for checking  the Last dialled call duration, and the total time of  Dialled calls.To reset the counter, highlight the value you wish to reset, select Options > Clear and press the left navigation key labelled Select.To reset all counters, select Options > Clear timers.Setting the minute counterSelect Menu > Settings > Call settings > Minute counter and select your preferred setting. The default setting is  off. When enabled, your phone will beep after every minute of your call.Click to navigateAdditional call features 212  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
22Setting up call summarySelect Menu > Settings > Call settings > Call summary and then use the navigation and centre selection keys to make your selection. The default setting is on.When Call summary is activated, the date, time and duration of the call is displayed.Setting up and using speed dialFirst, select Menu > Settings > Call settings > Speed dialling and then use the navigation and centre selection keys to make your selection. The default setting is on. Eight speed dial slots are available, from 2-9. Speed dial 1 is reserved for voicemail.From the main screen, press and hold down for a few seconds the number key that you would like to associate with a contact. If the number is not yet assigned, a pop-up will ask if you wish to assign a contact to the key. Select Yes and a list of Phonebook contacts is displayed. Use the navigation keys to highlight the contact and then the contact’s details. Press OK to save your selection.Alternatively, select Contacts > Phonebook. Use the navigation keys to highlight the contact name, press the centre selection key to open or select Options > Open. Highlight the number to which you would like to assign the speed dial, eg. Mobile. Select Options and select Assign speed dial. Highlight a speed dial slot marked Unassigned, press the centre selection key to assign the phone number to that speed dial slot. To remove speed dial, follow the instructions above and select Remove speed dial.To speed dial, hold down the appropriate number of the keypad for a few seconds and the phone will automatically dial the number.Setting any key answerSelect Menu > Settings > Call settings > Any key answer and select On. The default setting is off. When activated, press any key to answer a call.Deleting all call logs Select Menu > Call Log. Select Options > Clear all.  Press Yes to confirm.Click to navigateAdditional call features 212  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
23Advanced call featuresAdvanced call features are controlled by the Inmarsat network. To check or change these features, the phone must be connected to the satellite with a signal strength  of at least two bars.Sending your caller IDSelect Menu > Settings > Call settings > Send my  caller ID, then select On, Off or Set by network and  press OK. Set by network leaves it to the network to  select whether Caller ID is displayed. The default  setting is Set by Network. When Send my caller ID is on, your caller ID will be displayed on the recipient’s phone. If this feature is switched off, your caller ID will be hidden and Withheld displayed in its place. Setting up call waitingSelect Menu > Settings > Call settings > Call waiting, and select Activate. There may be a short delay  before the network responds. Call waiting activated  will appear when the setting has been enabled. The  Call waiting default setting is off. From the Call waiting menu you can also select to Check status or Deactivate. To use call waiting, see Using call waiting on page 17 for more information.Call barringAn IsatPhone 2 SIM card always uses an international number format, + or 00, and the country code, 870.  Call barring prevents the following call types from being made or received by your phone:•  Outgoing calls: bars all outgoing calls•  International calls: bars all outgoing calls except  to other Inmarsat numbers•  International except to home: bars all outgoing  calls except to other Inmarsat numbers•  Incoming calls: bars all incoming calls•  Incoming outside home: bars all incoming calls except from other Inmarsat numbers Note: This feature is not supported in all countries.If you are using a SIM card with local country numbering, the call barring is as described by the menu.The first time you set up call barring, you will need to  reset the barring password. Select Menu > Settings > Call settings > Call barring. Select Options and navigate to Change barring pass code. Enter the barring pass code and select OK. The default is 0000. Enter a new four-digit pass code and select OK. Then enter the new pass code again to confirm it.You will need to enter this new pass code whenever you change your call barring settings.Click to navigateAdvanced call features 321 42  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
24To cancel a bar, highlight that type of call in the Call barring menu, select Options and select Cancel. To cancel all call barring, select Options and select Cancel all barring. To check the status of a call bar, highlight  that type of call in the Call barring menu, select Options and select Check status.The barring code can be entered incorrectly an unlimited number of times. If you have forgotten your code, please contact your service provider.Note: Fixed number dialling, Call barring and  Call divert does not prevent emergency calling.  Call barring and Call divert cannot be active at  the same time.Diverting callsSelect Menu > Settings > Call settings > Call divert. Call divert allows you to forward incoming calls to your voicemail or another phone number:•  Only voice calls – diverts any voice call to your voicemail or another number •  Only data calls – diverts data calls to another phone number •  Only fax calls – diverts fax calls to another phone number •  If busy – when you are engaged on another call, this option diverts calls either to your voicemail or  to another number•  If no reply – this option allows you to select how long your phone should ring (up to 30 seconds) before the call is diverted to your voicemail or another number •  If out of reach – when you are out of reach of a satellite signal this option diverts calls either to your voicemail or to another number•  If not available – diverts all ‘If busy’, ‘If no reply’ and ‘If out of reach’ calls. If you subsequently assign a divert number for any of these calls, that number will override the ‘If unavailable’ divert numberAfter making your selection, you will be prompted to enter the phone number or voicemail to which calls are to be diverted. Select Options to select a number from your phonebook.To cancel call divert, highlight that type of call in the  Call divert menu, select Options and select Cancel. To cancel all call diverts, select Options and select Cancel  all forwarding. To check the status of a call divert, highlight that type of call in the Call divert menu, select Options and select Check status.Note: Fixed number dialling, Call barring and  Call divert does not prevent emergency calling.  Call barring and Call divert cannot be active at  the same time.Click to navigateAdvanced call features 321 42  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
25Fixed number dialling (FND) When Fixed number dialling is activated, the user is limited to dialling or texting only numbers stored in the FND list. The default setting is off. Activating and de-activating fixed  number diallingSelect Menu > Settings > Security, highlight Fixed dialling from the list and press the centre selection key. Select On to activate and press the centre selection  key or OK. You will be prompted to enter your PIN 2 code.  The default PIN 2 is 9999. See Setting up SIM PIN 2  code on page 54 for more information. Contact your service provider if this code was not specified or was reset at purchase.To add a number to your list, select Menu > Contacts > FND list and press the centre selection key. Press Options and select either New FND contact or Copy from phonebook. You will then be prompted for the PIN 2 code.FND list entries are stored on your SIM card. Only  one name and one contact number can be stored for each entry.Fixed number dialling can restrict your phone to a certain prefix, as well as individual phone numbers. To limit outbound calls or text messages to a specific country or range of corporate numbers, create an FND list entry with the international prefix and local prefix you wish to allow, followed by the correct number of remaining digits replaced by question marks. Press the * key twice to  enter a question mark.Example: To limit calls to UK landlines, create an  FND list entry: +44??????????. Substitute any number  in place of the ? symbols while dialling or sending  a message.When fixed number dialling is activated, your phone  still enables numbers stored in other areas of Contacts  to be viewed.Click to navigateAdvanced call features 321 42  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
26Using fixed number diallingSelect Menu > Contacts > FND list and the contact. Select Call or Send message from Options.To send email messages when fixed number dialling is activated, the message centre number should be added  to the FND list. See Message settings on page 32 for more information on finding your message centre number.Note: Fixed number dialling, Call barring and  Call divert does not prevent emergency calling.MessagingUsing the message menuSelect Menu > Messaging. Select any one of the following options and press the centre selection key  or select Options > Open. The functions are:•  New message - to create a new message•  Inbox - to store received messages•  Outbox - to temporarily store messages waiting to be sent. Messages are placed in Outbox, for example, when your phone is not connected to the network. If sent, messages will be stored in Sent. If unsent, messages will be stored in Drafts •  Drafts - when a message is written but not ready or  able to be sent, the message is saved here•  Sent - to store the sent messages. If you want your sent messages to be saved, select Menu > Messaging > Options > Settings > Text msg settings > Saving sent messages and select OnClick to navigateMessaging 51 4 62732  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
27•  Saved messages - to store received messages•  Templates - If you regularly send similar messages, you can set up a template. To do this, compose a new message, select Menu > Messaging > New message > Text message and compose the  parts of your message that will not change. Select Options > Save as template. To compose a new text message based on this template, select Menu > Messaging > Options > Compose from template  and then select the template you would like to use.  Edit the text, add recipient and then select  Options > Send•  SIM messages - to store messages in SIM memory.A total of 125 messages can be stored in the  phone memory.Entering textYou need to enter text when composing a message, adding a contact to your phonebook, adding an appointment to your organiser or searching. Your  phone offers two types of text entry mode: predictive  and standard. Using predictive text entryPredictive text mode allows you to use less keystrokes to type a word as it uses a built-in dictionary as a time-saving feature.For example, to type the word hello, you would only use 5 keystrokes (one for each letter of the word). When you type h (number 4 on the keypad) a list appears on the screen. It is not necessary to select the letter h as when you type e (number 3) the dictionary begins to narrow down the words that begin with he. Key number 5 twice to type ll, then number 6 for the letter o. This will result in the dictionary selecting the only known word with these sequential letters, ie. hello.If the dictionary has a number of options for the same keystrokes it will present a list of words. Use the down arrow to scroll to the word you require and press the centre selection key. As always, press the 0 key to create  a space between words.If the word you are typing is not in the dictionary,  Word not in dictionary appears. Press OK and select Spell word, type the word you want to enter and press Select. The new word is now saved in your dictionary  for future use.Click to navigateMessaging 51 4 62732  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
28You can change the text entry settings whilst composing  a message. Click and hold the # key. A pop-up menu  offers options to change the language, text editing mode or to add a new word. Note: To change the language of the dictionary  used while composing a text message, select Options > Writing language. Using standard (non-predictive) text entryStandard text entry enables you to key text in manually, letter by letter, without the phone suggesting the word you are attempting to type.To enter text, repeatedly press a number key, 2-9, until the desired character appears. For numbers, hold the key down longer until the number appears. To insert a space, press the 0 key. For symbols such as punctuation marks, press the * key and then use the navigation keys to select from the menu. Press the # key to change text editing and capitalisation. To delete text, place the cursor to the right of the character you wish to delete and select Clear. Move the cursor around the message using the navigation keys to insert or delete text anywhere in the message.Selecting text entry modeThe icon at the top right of your screen displays your choice of text entry mode and character case. The default setting is standard text. If you want to change the text entry mode press the # key repeatedly until your chosen mode icon is indicated. The modes are:  Predictive mode – all capitalised    Predictive mode – initial capital only    Predictive mode – no capitals    Standard mode – all capitalised    Standard mode – initial capital only     Standard mode – no capitals     Standard mode – numbers only    Standard mode – symbols onlyCreating a text messageThe character limit for a text sent from your phone is approximately 1600 Latin characters or 740 non-Latin characters, ie up to 10 concatenations, including the recipient’s telephone number.Click to navigateMessaging 51 4 62732  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
29Select Menu > Messaging > New message > Text message. A blank screen will appear. Compose your message. See Entering text on page 27 for more information. When you have finished, add the recipient(s). If their details are already stored in your Contacts select Options > Add recipient and select the name from the list. Use the left and right navigation keys to move between Phonebook and  SIM contacts.If the recipient’s details are not stored, use the up navigation key to move the cursor to the To: line. Enter the recipient’s full international number. If you make a mistake, use the left and right navigation keys to move the cursor and Clear to delete a number.When you have finished adding recipients, select Options > Send or press the centre selection key.If you want to save your message so you can edit or send it later, select Options > Save, or select Options > Exit and confirm that you want to save the text. The message will be saved in the Drafts folder. When you are ready to complete it, select Menu > Messaging > Drafts.Creating a text message for sending  to an email addressYour phone can also send text messages to email addresses. Instead of displaying your name to the recipient the message will display your details in the following format:From: your phone number message.inmarsat.com eg. From: 8707764XXXXX message.inmarsat.comThe character limit for a text sent from your phone to an email address is approximately 1600 Latin characters or 740 non-Latin characters, ie up to 10 concatenations, including the recipient’s email address.Select Menu > Messaging > New message > Email message. Compose your message. Recipients can be added from stored contacts by selecting Options > Add recipient. Only entries containing an email address will be displayed.To send your message to an email address which is not stored, use the up navigation key to move the cursor into the To: field and type the address. For symbols such as the @ sign, press the * key and then use the navigation keys to select from the menu. After entering the address, wait for 5 seconds and the phone will place a ; after the entry, allowing you to enter another address. When you move the cursor away from the To: field or open Options, your phone will check the email addresses entered. If addresses do not follow the format of a valid email address, they will be deleted and an error message displayed.Receiving text and email messagesMessages can be received when the antenna is deployed and your phone is connected to the network, even if you are on a call, or when incoming calls are forwarded to another phone number.If your phone is switched off when a message is received, the message is stored by the network until your phone is switched on and registered with the network. Delivery will be attempted for the duration that your message Click to navigateMessaging 51 4 62732  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
30remains in the network. To check or change this setting, select Menu > Messaging > Options > Settings > Text msg settings > Validity period. When you receive a message on your phone, an unread message   icon will appear on the status bar. Info will pop-up and display a list of unread messages. If you wish to read the message later, press Close. To read the message, select Menu > Messaging > Inbox. Alternatively, with Info open, use the centre selection and navigation keys to highlight and  open Unread messages.Incoming text messages accommodate the full 10 concatenations. However, incoming messages from  emails are restricted to approximately 160 Latin and  74 non-Latin characters. If the sender exceeds this  limit, the message will be truncated upon receipt.Viewing your received messagesInbox lists the last 20 messages received, including message status (read or unread), the sender’s name  or number, the first words of the message and the  date received. Use the up and down navigation keys  to highlight a message and press the centre selection  key or select Options > Open.Replying to sender Open the message and select Options > Reply.  A new blank message will be displayed. Complete  the fields as prompted.Forwarding a messageOpen the message and select Options > Forward > Text message or Email message. The message is displayed with the cursor flashing in the empty To: field. Enter the recipient’s number or to add a contact from the phonebook, press Options > Add recipient. When the To: field is completed, select Options > Send. A pop-up confirms that the message has been sent. The sent message is stored in the Sent list.Calling a number from a received messageOpen the message and press the green key   or select Options > Call. After the number has been called, the message is considered read and remains in the inbox.Saving details from a received message Open the message and select Options > Address clipboard. The sender’s number is displayed. Select Options > Add to contacts. You can either Create new  or Update existing. Select which field to save the number in the contacts list, complete other fields as appropriate and select Options > Save. The contact will be stored  in Phonebook. See Creating a new contact on page 40  for more information.Saving a received messageTo save a received message, open the message you  wish to save and select Options > Copy to folder >  Saved messages.Click to navigateMessaging 51 4 62732  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
31Deleting messagesSelect the message from the list displayed in any of the message folders and select Options > Delete. A pop-up will appear asking you to confirm the action. Press Yes. To delete all the messages in the folder, select Options > Delete all messages.Setting up message groupsIf you regularly send the same text or email message to the same group of people, you can set up a group. Select Menu > Contacts > Groups, then select Options > Create new. Enter a name for your group and select OK, followed by Yes. You can set up a maximum of 20 groups, and the same contact can be a member of more than one group.To add members to a group, select Menu > Contacts > Groups, highlight the group to which you would like to add members and press the centre selection key. Now select Options > Add member. This will retrieve your phonebook. Highlight the name of the contact you would like to add  to the group and press the left or centre selection key.  A group can have any number of contacts.By selecting Options when a member of the group is highlighted, you can also:•  Open the contact’s details•  Call the contact•  Send a Text message to the contact•  Remove from group to remove the contact from  this group•  View group list to view the members of each groupAssign group ringtone to give all members of this  group the same ringtone, so that you will be able to recognise when a member of the group is calling you.To send a text message to the whole group, select  Menu > Messaging > New message > Text message  or Email message > Options > Add recipient and then  press the right navigation key three times to move between the tabs. Select the group from the list and compose your message.You can also add members to groups directly from  your phonebook. In your phonebook, simply highlight  the contact, select Options > Add to group, then  select which group to which you would like to assign  the contact. You can also see which members belong  to a group by selecting Options > Belongs to group.Click to navigateMessaging 51 4 62732  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
32Sending a text to a group of peopleIf you regularly send the same text to a group of people, you can create a group in your phonebook. To send the text to a group you have already set up, select Options > Add recipient and then press the right navigation key twice to display the list of groups.Using message settingsSelect Menu > Messaging > Options > Settings >  Text msg settings or Email settings.Text message settings:Use same message centre: Always set to Yes.SMSC management: Both specify the number to which your phone will despatch your messages for delivery.Validity period: Specifies the length of time your message will remain in the network, should it be pending for delivery to the recipient.Saving sent messages: The default setting is on.  The setting can be changed if required. Long message sending: The default setting is on. This allows approximately 1600 Latin or 740 non-Latin characters to be sent ie. up to 10 concatenations.With original text / Without original text: The sender’s original message is included/excluded as part of any  reply that you compose. The default setting is Without original text.Set defaults: This resets all message settings.Entering your service centre numberIt is unlikely that you would need to enter or change your service centre number unless advised to do so by your service provider.The number of your service centre is required in order to send messages. In the unlikely event that this detail is not on your SIM card, you can enter the number yourself. To enter a service centre number, select Menu > Messaging > Options > Settings > Text msg settings > SMSC management. If the phone number of your service centre is displayed, select Options > Exit. If there is no number in the display, select Options > Edit and enter the full international number of the service centre. You will be prompted to activate the number. Press Yes. Your phone is now ready to send and receive messages. Alternatively, select Menu > Messaging > Options > Settings > Email settings > Options > Edit and add the email centre number and select Apply.Setting a message delivery expiry periodIf your message cannot be delivered, you can change the length of time your message will remain in the network.  To check or change the expiry period select Menu > Messaging > Options > Settings > Text msg settings > Validity period. Click to navigateMessaging 51 4 62732  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
33Prepay servicesIf you have a prepay subscription, your service provider will have informed you of the services available to you. Your phone also enables you  to make a balance enquiry and redeem prepay  vouchers for Inmarsat’s prepay service, free of charge.  Select Menu > Settings > Prepay, then select either Balance enquiry or Redeem voucher and follow the on-screen instructions.Making a balance enquiryFrom the main screen enter your balance enquiry code, *106# and press the green key  . Your current balance and expiry date will be shown on the screen.Redeeming a prepay voucherFrom the main screen enter the top-up code, *101*VoucherNumber#, eg. *101*1234567890123456# and press the green key  . Your new balance and expiry date will be shown on the screen.Due to licensing issues, some prepay services, including making mobile-originated (MO) calls/texts, are not currently available from US territories or possessions. This situation may change. Please contact your service provider for more information.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index13  Connecting to the satellite14  Using the eCompass function14  Obtaining a GPS fix15  Making and Receiving calls19  Incoming call alerting20  Calling handsfree 21  Using voicemail21  Additional call features 23  Advanced call features26  Messaging33  Prepay services
34LOCATION SERVICESUsing the Assistance buttonIn a critical situation, the Assistance button allows you to rapidly make a call to a recipient, or send an alert text message or email to one or more recipients. Note: An assistance alert is not the same as an emergency call, see page 18. You cannot set the feature to call a national emergency number (e.g. 911) or other numbers of less than four digits. However it is always good practice to save to your phonebook the contact details of related local services so that they can be alerted if necessary.Enabling the Assistance feature Before you can use the Assistance feature, you must enable it and configure the alert type and recipients. From the main menu select Location services > Assistance button > Configure > Assistance feature. Then press the centre selection key to enable the feature.Configuring Assistance button callsGo to Location services > Assistance button > Configure > Alert type, then select Call only or Call & message. Choose the intended recipient of your call by selecting Location services > Assistance button > Configure > Call config. > Edit recipient. You can choose a contact from the phonebook or add a new contact. To find contacts, edit contacts or add new contacts, see Managing contacts in your phonebook on page 40. You can only select one recipient for an assistance call. If you want to use the handset loudspeaker when you make an assistance call, select Location services > Assistance button > Configure > Call config. > Handsfree call > On. If you want the handset to automatically redial the recipient when the call setup fails, select Location services > Assistance button > Configure > Call config. > Call retry > On. If the first call is unsuccessful, the handset disconnects and shows the text Call connection failed, retrying. The contact is then automatically re-dialled after three minutes. The handset will make up to eight attempts to connect to the recipient, after which Assistance alert is de-activated.Configuring Assistance button messagesGo to Location services > Assistance button > Configure > Alert type, then highlight Call & message or Message only and press the centre selection key. Choose the intended recipient of your message by selecting Location services > Assistance button > Configure > Message config. > Edit recipient. See Configuring assistance calls above. Then choose the type of message that you want to send to this recipient by selecting Email message or Text message. If you want to send a message to more than one recipient, select each contact from the Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index34  Using the Assistance button36  Using the Tracking feature37  Using your GPS location information38  Personal alert
35phonebook separately (adding new contacts if necessary) and choose the message type for each. A maximum of ten message recipients is permitted.The content of assistance messages is automatically created by the handset. It always includes an up-to-date GPS fix, the time at which the fix was acquired and the time that the alert was triggered. An email cannot exceed 160 characters, including the recipient’s email address, and users cannot personalise messages by entering additional text. Here is an example of an assistance message:Assistance alert from: +870776400465   52.123N,22.456W  20140202T125959Z  h:08m,v:32m accuracy  Created 20140202T132216Zwhere:  +870776400465   is the sender’s phone number52.123N,22.456W  is the latitude and longitude of the sender’s location20140202T125959Z   is the date and time at which the GPS fix was acquiredh:08m,v:32m accuracy  is the horizontal and vertical accuracy of the GSP fix in metersCreated 20140202T132216Z  is the timestamp giving the date and time at which the alert was triggeredActivating an Assistance button alertWith your handset switched on and the antenna deployed, flip open the latch of the Assistance button at the top of the handset and press the button revealed. Alternatively, from the main menu, select Location services > Assistance button > Configure assistance button > Send assistance alert. The on-screen text informs you that the alert will be sent in 15 seconds and that you can select Alert now to send it immediately. You can cancel the alert during this time, by pressing Cancel. Respond as necessary. If alert messages have been configured, they are then sent to the recipient(s). If alert call has been configured, then the call is established. During the call, the screen displays the latitude and longitude of your current location.Assistance button securityYou can lock the Assistance button feature to prevent unauthorised use. If the lock is on, you must enter the admin code before the feature’s settings can be changed. See Setting up the admin code on page 53 for more information. The lock default setting is Off.To switch on or off the Assistance button lock, select Menu > Settings > Security and select Assistance button lock from the list. Then select On or Off, enter the admin code and press OK.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index34  Using the Assistance button36  Using the Tracking feature37  Using your GPS location information38  Personal alert
36Using the Tracking featureThe Tracking feature allows you to send text messages or emails reporting the GPS coordinates of your current location to one or more recipients or, alternatively, to a tracking portal. The messages are automatically generated by the handset, with updated coordinates, at a default preset interval of 15 minutes. To send any message, your handset must be registered to the network. See Connecting to the satellite on page 13.Configuring TrackingTracking status•  The Tracking feature has three states - Enabled, Disabled and Always-on - that control access to the sending of tracking messages. To configure the status, go to the main menu and choose Location services > Tracking > Configure tracking > Tracking status. Then choose a state:•  Enabled: allows you to start and stop sending tracking messages, either by navigating the menu or by using the Tracking button [graphic] above the volume up/down keys on the side of the handset•  Disabled: removes the ability to start or stop the transmission of tracking messages•  Always-on: The handset continues to send messages whenever it is connected to the network• Choosing the message recipients and  message typeSelect Location services > Tracking > Configure tracking > Edit recipient. You can choose a contact from the phonebook or add a new contact. To find and edit contacts or to add new contacts, see Managing contacts in your phonebook on page 40. If you want to send messages to more than one recipient, select each contact from the phonebook separately (adding new contacts if necessary). A maximum of ten recipients is permitted. When you have chosen a recipient, press Select. The message types available for that contact are displayed, highlight Text message or Email message and press Select. Note that a recipient’s email addresses cannot exceed 40 characters.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index34  Using the Assistance button36  Using the Tracking feature37  Using your GPS location information38  Personal alert
37Choosing the message intervalWhen Tracking is set to On, messages are automatically sent every 15 minutes by default.You can increase or decrease this interval to suit your requirements. Select Configure tracking > Edit interval. The screen displays preset time intervals. Highlight an interval value and press Select. You can also specify your own interval of up to 9999 minutes by choosing Custom interval from the list of intervals. A blank text box is displayed. Type the interval that you want to use and press OK.Starting tracking If the Tracking status is set to Enabled, you can start and stop sending tracking messages by using the Tracking button. Alternatively, from the main menu choose Location services > Tracking > Start. On-screen text confirms that tracking messages will be sent at the chosen interval. Press OK.If you have chosen Always-on override, tracking messages are sent whenever the handset is registered to the network.The tracking LED above the screen flashes when Tracking has started.Stopping trackingTo stop sending tracking messages, press the Tracking button or choose Location services > Tracking > Stop and press Select. An on-screen prompt asks you to confirm, press OK. The tracking LED goes off.To stop sending tracking messages when Always-on has been selected, change the status by choosing Location services > Tracking > Configure Tracking > Tracking status > Disabled.Tracking securityYou can lock the Tracking feature to prevent unauthorised use. If the lock is on, you must enter the admin code before you can change the Tracking feature’s settings. See Setting up the admin code on page 53 for more information. The lock default setting is Off.To switch Tracking lock on or off, select Menu > Settings > Security and select Tracking lock from the list. Then select On or Off, enter the admin code and press OK.Using your GPS location informationAs well as locating your phone’s position for the satellite, you can also view your GPS location and send it as a text message or email.Note: You can view GPS information only after the phone has been registered to the network.Viewing your GPS location informationSelect Menu > GPS position > Options > View location information to view the date and time of when your last GPS fix was taken and your latitude and longitude at that time. Your exact location is indicated with a white dot on the world map.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index34  Using the Assistance button36  Using the Tracking feature37  Using your GPS location information38  Personal alert
38Displaying GPS in metric or imperial measuresSelect Menu > GPS position. The Valid GPS fix  screen appears. Select Options > Set unit and make  your selection. The default setting is metric units.Sending your GPS locationSelect Menu > GPS position and select Options > Send GPS location. The elapsed time since the last GPS fix was obtained is displayed and you are presented with two options. Select Send to use the stored value or New to acquire a new GPS fix. Press the red key   to cancel. Make your decision on the basis of any significant distance travelled since the stored GPS fix was obtained. Note that requesting a new fix will temporarily delay the sending of your location. When the GPS fix to be used has been acquired, select Text message or Email message. Only editing of the recipient field is permitted. Enter the destination number or email address directly into the To: field, or choose Options > Add recipient to select an existing entry from Contacts. You are presented with the list of Phonebook contacts. Use the left and right navigation keys to select SIM contacts or Groups.Obtaining a GPS fix manuallyOn rare occasions, your phone may continue to show the GPS fix required   icon, which means that a new GPS fix is needed in order for your phone to connect to the network. If this occurs, select Menu > GPS position. The new GPS fix is displayed. When this screen is open, your phone will attempt to refresh the GPS fix every 30 seconds.National GPS policiesSome national GPS policies do not allow users to access their GPS information in particular locations. Your phone continues to access the GPS satellites as usual, so its performance is unaffected. However, your phone will not display its GPS location. For more information, please contact your service provider.Personal alertThe personal alert feature enables a user to send  their GPS position, along with a short pre-configured message, as an email or text message, to a maximum  of 10 recipients. Pre-configuration, use of a stored GPS fix and a short- dial code enable the personal alert to be sent quickly whilst maximising reliability. This is achieved by restricting the alert to one 160 character message, and mailing  to each recipient separately. Each message sent is charged separately.Note: Generally, email message routing is more reliable than text messages.Setting up and activating a personal alertTo set up and activate a personal alert, select Extras > Personal alert > Edit personal alert. Select Configure personal alert, and edit the recipients and the message. See the Messaging section starting on page 26 for  more information. 2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index34  Using the Assistance button36  Using the Tracking feature37  Using your GPS location information38  Personal alert
39The personal alert is made up of the following elements:•  Last GPS fix, time of GPS acquisition and fix accuracy•  Time that the personal alert was triggered on  the phone•  Email address of the recipient if the alert is sent  as an email•  A short message predefined by the user, written in Latin characters. This personalised text is limited in length; a descending counter indicates available characters when editing. The same message is sent to all recipientsYou can restrict access to the Edit personal alert feature by switching on Personal alert lock in Menu > Settings > Security and entering the admin code. The default for Personal alert lock is off. See Setting up the admin code on page 53 for more information.Sending a personal alertThe quickest way to send a personal alert is to press  * and # simultaneously for at least 2 seconds from the main screen. Alternatively, select Menu > Extras > Personal alert > Send personal alert. A pop-up will appear asking you to confirm the action.The antenna must be deployed and your phone connected to the satellite to successfully send personal alert messages.2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index34  Using the Assistance button36  Using the Tracking feature37  Using your GPS location information38  Personal alert
40PHONEBOOK & CONTACTSManaging contacts  in your phonebookContacts can be stored in either your phone’s memory  via Phonebook or on your SIM card via SIM contacts.  Up to 500 contacts can be stored in the phonebook  and up to 250 on your IsatPhone 2 SIM card. To view  the contacts in your phone’s memory, select Contacts from the main screen.Creating a new contactThere are several ways to create a contact. From the main screen type in the number to save, including the full international code. Select Options > Add to contacts > Create new contact. Define the number you are saving, eg. Telephone, Office phone, Mobile phone, Fax etc, then select Options > Save. The saved contact details  are displayed.Alternatively, open the contacts directory either by selecting Menu > Contacts or by selecting Contacts. Highlight the location where you wish to save the contact and press Select. The default setting is Phonebook.  You are presented with a list of stored contacts, select Options > New contact. Enter the first name, last name and the telephone number. If you wish to save a contact detail other than phone number, select Options > Add detail and select from the list presented. After entering  all relevant details, select Options > Save or press the centre selection key.Finding a contactYou can find a contact in your phonebook either by using the navigation keys to scroll through the list of all contacts or by entering the first characters of a contact’s name  in the search field at the top of the list of contacts. See Entering text on page 27 for more information.Opening a contactHighlight the contact’s name in the phonebook and  press the centre selection key or select Options > Open. Use the up and down navigation keys to select a number.Ordering contacts by first or last nameSelect Phonebook > Options > Settings > Display name order and then select either First last (to list them alphabetically by first name) or Last first (to list them alphabetically by last name).Click to navigate1 2Managing contacts in your phonebook2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index40  Managing contacts in your phonebook42  Managing contacts on your SIM card42  Synchronising contacts with Outlook42  Sending and receiving contact details43  Your phone number43  Your service provider number43  Alarm
41Editing a contactTo change or add details for a contact already in your phonebook, use the up and down navigation keys to highlight the contact, then select Options and select  Edit. Move between the details using the navigation keys. Edit the text or numbers. See Entering text on page 27 for more information. To save the changes to the contact, press the centre selection key and then select Yes. Or select Options > Save > Yes.To discard changes, press the centre selection key and when prompted to save changes, select No. Alternatively, select Options > Save > No. See Entering text on page 27 for more information.Calling a contactHighlight the contact’s name and press the green key  .  If there is more than one number stored for that contact (eg. office and mobile) select one of them using the centre selection key.Texting or emailing a contactHighlight the contact’s name, select Options > Send message. Select Text message or Email as appropriate. Write your message and select Options > Send. If you are sending a text message and there is more than one number stored for that contact select one using the centre selection key.Deleting a contactSelect Menu > Contacts or press Contacts. Select from the list. Use the navigation keys to highlight the stored contact that you would like to delete. Select Option > Delete. You will be prompted to confirm the deletion by pressing Yes.Deleting all contactsOpen your phonebook, select Options, select Delete all and then select Yes.Duplicating a contactDuplicating a contact can be a quick way to add a new contact with similar details to an existing one. Highlight the contact you wish to duplicate, select Options > Duplicate and then amend the new contact’s details. When you have finished, save the new contact by pressing the centre selection key followed by Yes.Click to navigate1 2Managing contacts in your phonebook2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index40  Managing contacts in your phonebook42  Managing contacts on your SIM card42  Synchronising contacts with Outlook42  Sending and receiving contact details43  Your phone number43  Your service provider number43  Alarm
42Managing contacts on your  SIM cardContacts can be stored on your SIM card as well as in Phonebook. Storing contacts on your SIM card allows you to move contacts from one phone to another. Storing contacts on both the SIM card and the phonebook allows you to back-up your contacts.To view the contacts on your SIM card, select Menu > Contacts > SIM contacts. You can navigate, edit,  delete, make calls or send texts in exactly the same  way as Phonebook.To copy a contact from your SIM card to your phonebook highlight the contact in SIM contacts, select Options and select Copy to phonebook.To copy all SIM card contacts to Phonebook, this option arises when the SIM card is inserted. The first time Contacts is accessed after inserting the SIM card, you  will prompted to Copy SIM contacts to Phonebook and to confirm the action. Please note that this process may take a little time.To copy a contact from your phone’s memory to your SIM card, select Phonebook and highlight the contact. Select Options > Copy to SIM.To delete all contacts from your SIM card, select Menu > Contacts > SIM contacts > Options > Delete all.To find out how many contacts are stored on your SIM card and how many more you can add, select Menu > Contacts > SIM Contacts > Options > SIM details.Synchronising contacts  with OutlookThe Contact Synchronisation Tool, supplied with your phone, enables you to transfer contact information held  in Microsoft Outlook or Outlook Express on your PC  with that stored on your phone. Run the USB drive, supplied with your phone, to download the Contact Synchronisation Tool and to access the “How to Synchronise your Contacts” guide. These are also downloadable from inmarsat.com/isatphone.Sending and receiving  contact detailsTo send a business card, highlight the appropriate contact in your phonebook or SIM contacts folder and select Options > Send business card. Select either Text message or Email message. A text or email message is displayed including all details stored for this contact in the body of the message. Enter the full international phone number of the recipient in the To: field or select Options > Add recipient to specify a stored contact. Select Options > Send.When you receive a business card, it will appear as a normal message in your Inbox, but the title of the message will be Business card. Highlight the message and press the centre selection key or select Options > Open. The contact details are presented like any other entry in the phonebook. To save Business card details, select Options > Create new or Update existing.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index40  Managing contacts in your phonebook42  Managing contacts on your SIM card42  Synchronising contacts with Outlook42  Sending and receiving contact details43  Your phone number43  Your service provider number43  Alarm
43Business card details are saved to your phonebook.  Once the details have been saved, the original message  is deleted from your Inbox.Your phone numberFrom the main screen, open Info by pressing the centre selection key and selecting My phone number.Your phone number is usually programmed onto your SIM card by your service provider. If not, the entry will be blank. You can enter the number yourself by selecting Menu > Contacts > My phone number. If a SIM card is subsequently inserted with a stored phone number, your entry will be overwritten.Your service provider numberOpen Info by pressing the centre selection key and selecting Service provider or for full details select Menu > Contacts > Service provider. These details are programmed onto your SIM card and are not editable.AlarmYou can use your phone as an alarm clock. When set,  the alarm   icon is displayed on the status bar. The alarm will sound for 60 seconds at the same volume as the phone is set to ring. If you do not press a key while the alarm is sounding it will snooze for 9 minutes before sounding again. This will continue until you switch the alarm off.Setting an alarmSelect Menu > Alarm and select the type of alarm. Once alarm sounds the next time the clock shows the selected time. Recurrent alarm sounds regularly, on selected days of the week. Enter the alarm time and select OK. If this is  a recurrent alarm, use the navigation and centre selection keys to tick which days of the week it should sound, then select OK.Silencing a ringing alarmWhen the alarm sounds, select Stop or the centre selection key. If you press the right selection key Snooze, it will sound again in 9 minutes.Cancelling an alarmSelect Menu > Alarm, select which alarm you would like to remove, then select Options > Remove and confirm your choice.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index40  Managing contacts in your phonebook42  Managing contacts on your SIM card42  Synchronising contacts with Outlook42  Sending and receiving contact details43  Your phone number43  Your service provider number43  Alarm
44DATAYour phone can be used as a modem to send and receive low rate data. Typical low rate data applications include plain text email and small file attachments. Some Inmarsat service providers offer proprietary applications which have been optimised to operate with your phone. Contact your service provider for details.To enable your handset for the data service:1  Install the USB Drivers on your PC. To do this, run the USB Drivers supplied with your phone. Download the USB Drivers and access the “How to Install USB Drivers” guide. These are also downloadable from  inmarsat.com/isatphone.2  Place your phone on its side, raise the antenna and ensure the handset is ready for service.3  Connect the handset to your PC using the USB cable.4  Identify the modem COM port to which your phone is connected for the data service. The COM port number will be needed when you are using your data application. To do this, on your PC go to Control Panel > Phone and Modem options and select the Modem tab. You will see IsatPhone 2 Modem and the COM port eg. COM6. Or, go to Control Panel > System and select the Hardware tab. Click on Device Manager and scroll down to Modems. If your USB Drivers are installed you will see IsatPhone 2 Modem. Right click on IsatPhone 2 Modem and select Properties. You will see the Com port eg. COM6.5  If you have not already done so, install your chosen data application and follow the onscreen instructions.You only need carry out the steps above once. For all subsequent connections, enter your data application and follow the onscreen instructions.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
45PERSONAL SETTINGSSounds, Ringtones and Profiles Your current sound profile is always displayed in the status bar of the main screen, and can also be accessed via Info.To change your phone’s sound profile, select Menu > Profiles, and highlight the one you want and press the centre selection key. There are four sound profiles:•  General – for everyday use•  Silent – no vibration or sound•  Loud – for noisy environments•  Vibrate only – vibration and no soundYou can customise any of these profiles by highlighting it, selecting Options and selecting Personalise. This allows you to change the following aspects of the sound profile:•  Vibrate mode – on or off•  Alert volume – sound level•  Keypad volume – sound level when a key is pressed•  Alert ring mode – constant, ring once, beep, silent or increasing volume•  Ringtone – the sound your phone makes when it receives a call•  Key sound – the sound your phone makes when a key is pressed•  Message alert – the sound your phone makes when it receives a text messageHighlight the setting you would like to change, press the left or centre selection key, use the navigation keys to alter the setting and press Select.To restore the default settings for a sound profile, highlight the profile, select Options > Reset to default.Selecting a ringtoneEach profile can play one of 8 ringtones to notify you of an incoming call.Select Menu > Profiles and highlight the appropriate profile. Select Options > Personalise > Ringtone from the list and press Select or the centre selection key. The current ringtone for the profile is played and highlighted  in the list. Use the navigation keys to highlight and hear the other ringtone files available. Press Select or the centre selection key to specify the highlighted ringtone.If no sound is heard when you highlight a ringtone, the Alert volume for your profile may be set to 0. This is the default for both Silent and Vibrate only. To change the ringtone volume, select Back to return to Profiles. Highlight Alert volume and press Select.Click to navigate1 2Sounds, ringtones and profiles2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index45  Sounds, Ringtones and Profiles 46  Setting phone language47  Setting date and time48  Setting the time zone48  Customising display settings49  Setting up keypad lock49  Setting up phone lock49  Bluetooth50  Operating a Closed User Group (CUG) 51  Reset all settings
46Allocating a unique ringtone to callersYou can allocate a specific ringtone to a contact. Regardless of the active profile, the allocated ringtone  will be used for the specified caller, but the alert volume  of the active profile will be respected.Highlight the desired contact entry in your Phonebook or SIM contacts and press the centre selection key or select Options > Open. Highlight the relevant contact detail and select Options > Assign ringtone. From the list of available ringtones, highlight your preference and press Select. The name of the ringtone will be displayed under the contact detail specified.To remove an associated ringtone, open the  contact entry, highlight the ringtone and select  Options > Remove ringtone.Setting phone and writing languageThe display and writing language of the phone can be changed by selecting Menu > Settings > Language. Highlight any of the following options and press Select:•  Phone language — to set the display language  of the phone•  Writing language — to set the texting language  of the phone•  Predictive text — to set the text editing mode  for composing messagesSetting phone languageThe first time you switch on your phone, you will be prompted to select the display language. You can change this at any time. Select Menu > Settings > Language > Phone language, highlight the desired language and press the left or centre selection keys.If you do not understand your phone’s current language setting, follow these directions to navigate to the Phone language menu.•  Press the red key   to return to the main screen•  Press the left selection key to go to the menu screen•  Press the down navigation key twice to highlight the Settings   icon•  Press the centre selection key to open Settings•  Press the down navigation key twice to highlight the Language   icon and press the centre selection key•  Press the centre selection key and use the  navigation keys to highlight the correct language  and press the centre selection key again to change  the phone’s languageClick to navigate1 2Sounds, ringtones and profiles2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index45  Sounds, Ringtones and Profiles 46  Setting phone language47  Setting date and time48  Setting the time zone48  Customising display settings49  Setting up keypad lock49  Setting up phone lock49  Bluetooth50  Operating a Closed User Group (CUG) 51  Reset all settings
47Setting writing languageSelect Menu > Settings > Language > Writing language. Select the desired language and press OK.Setting predictive textThe predictive text setting is used to set the text editing mode for composing messages. Select Menu > Settings > Language > Predictive text. Select Available or Hidden. The default setting is available. See Using predictive text entry on page 27 for more details.Changing keypadYour phone is supplied with a Latin keypad as standard. Dual-alphabet keypads are available in Latin with Arabic, Japanese or Russian characters. If your phone does not have your preferred keypad, contact your service provider.Setting date and timeYour phone automatically receives UTC time from GPS satellites. The first time you use your phone, you will be prompted to select a language from the list, followed by the option to select your local time. When completed, local time will be displayed on the status bar.You will need to reset the time when you travel to different time zones. The Date and time menu lets you change the date and time format.Setting the timeSelect Menu > Extras > Date and time > Time settings.Setting the dateSelect Menu > Extras > Date and time > Date settings.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index45  Sounds, Ringtones and Profiles 46  Setting phone language47  Setting date and time48  Setting the time zone48  Customising display settings49  Setting up keypad lock49  Setting up phone lock49  Bluetooth50  Operating a Closed User Group (CUG) 51  Reset all settings
48Setting the time zoneYou may wish to change the local time zone on your phone if you move to a new location or if your new phone is not displaying the correct time zone. You may also wish to know the time in another location, eg. your head office.Setting the local time zoneSelect Menu > Extras > World time. The world time map appears. Select Options > Select > Local time zone. Use the navigation keys to highlight the required time zone and press Select.Setting the remote time zoneSelect Menu > Extras > World time. Select Options > Select remote time zone. Use the navigation keys to highlight the required time zone and press Select. Setting daylight saving time (DST) Select Menu > Extras > World time. Select Options and select from a list to enable/disable local/remote DST. DST is displayed as 0 or +1 on the world map. Customising display settingsLighting the keypad and screenThe backlights for the screen and keypad can be controlled by going to select Menu > Settings > Display. Select any one of the following options and press Select to save your changes.•  Brightness – to set the brightness of the screen•  Screen light – to set the duration for screen backlights•  Keypad light – to set the duration for keypad backlight•  Screen standby – to set the duration for the screen backlights after the last keystrokeClick to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index45  Sounds, Ringtones and Profiles 46  Setting phone language47  Setting date and time48  Setting the time zone48  Customising display settings49  Setting up keypad lock49  Setting up phone lock49  Bluetooth50  Operating a Closed User Group (CUG) 51  Reset all settings
49Setting up keypad lockThe keypad lock disables the keypad and prevents accidental dialling. When activated, the phone will respond to the green   and red keys   to answer or reject call.Select Menu > Settings > Security, select Automatic keypad lock, and then select the duration before the keypad is locked. Deactivate the automatic keypad lock using the same menu.To lock the keypad, ensure the main screen is displayed, press the centre selection key followed by the * key within 3 seconds. The keypad locked   icon is displayed on the status bar.To unlock the keypad, press the centre selection key followed by the * key on the keypad within 3 seconds.Setting up phone lockPhone lock protects your phone against unauthorised use.Select Menu > Settings > Security and select Phone lock. Specify the idle period, from 30 seconds to 30 minutes, after which time the phone will automatically lock. You will be prompted to Enter phone lock code. To unlock the phone, enter the code when prompted. The default admin code is 123456. See Setting up the admin code on page 53. The new setting will be accepted when the code is accepted.The Bluetooth connection on your phone allows you to connect wirelessly to a Bluetooth headset enabling you to use the phone in handsfree mode.To activate Bluetooth connectivity select Menu > Settings > Bluetooth. Select Settings > Bluetooth and select On. The Bluetooth   icon indicator appears in the status bar. Connecting a new Bluetooth deviceThe first time you use a particular Bluetooth headset with your phone, you will need to pair the phone and the headset. Ensure the Bluetooth headset is switched on before you begin.Select Menu > Settings > Bluetooth > Paired devices. A list of Bluetooth devices in range of your phone will appear on the screen. If the device does not appear, select Options and select Search for devices from the new menu that appears. Searching... will be displayed at the top of the screen, followed by the names of all the devices in range. A blue tick will be displayed next to any devices already paired with your phone.Select the device you want to pair and enter its pass code. Bluetooth devices such as headsets generally have their pass code set in the factory and printed either on the device or its packaging. Some devices allow you to set the pass code yourself.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index45  Sounds, Ringtones and Profiles 46  Setting phone language47  Setting date and time48  Setting the time zone48  Customising display settings49  Setting up keypad lock49  Setting up phone lock49  Bluetooth50  Operating a Closed User Group (CUG) 51  Reset all settings
50The device should now be listed in the Paired devices menu. Highlight it and press the left selection key, then select Connect from the menu. The device should now  be listed on the Connected devices menu accessed from  the Bluetooth menu. This  icon indicates that your phone is connected with a Bluetooth headset.Whenever the device attempts to make a connection with your phone, you will be prompted whether you want to accept the connection. To automatically accept connection requests from a particular device, highlight it in the Paired devices menu, select Options and select Set as authorised. You should only authorise devices that belong to you, or that you trust. If you no longer want a device to be authorised, select Set as unauthorised.To connect a different headset, you must disconnect the current headset. Highlight the device on the Connected devices menu, select Options and select Disconnect.If you no longer want a headset to be paired with your phone, highlight it on the Paired devices menu, select Options and then select Delete.Other choices in the Options menu are Rename,  which allows you to select a more descriptive name for  your headset, and Device attribute, which displays  the headset’s name, and the time and date at which  it was connected. When you are not using Bluetooth connectivity, select Bluetooth > Off or My phone’s visibility > Invisible. This prevents unauthorised connection. Do not pair with an unknown device.Setting up Bluetooth lockIf Bluetooth lock is enabled, the phone will require the admin code to be entered before Bluetooth settings can be changed. See Setting up the admin code on page 53 for more information. The default setting is off.To enable or disable this feature, select Menu > Settings > Security and select Bluetooth lock from the list. Select On or Off and then enter Admin code.Operating a Closed User Group (CUG) The Closed User Group (CUG) service allows you to form closed user groups from which access is restricted. A user may be a member of one or more CUGs. Members of a specific CUG can communicate amongst themselves but not, in general, with users outside the group. This feature  is operated by your service provider who will provide further instructions on its use. The default setting is off.To enable, select Menu > Settings > Security >  Closed user group, select On, enter your CUG number and press OK.Group numbers range from 0-9. If the CUG is on,  the CUG index   icon appears on the status bar.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index45  Sounds, Ringtones and Profiles 46  Setting phone language47  Setting date and time48  Setting the time zone48  Customising display settings49  Setting up keypad lock49  Setting up phone lock49  Bluetooth50  Operating a Closed User Group (CUG) 51  Reset all settings
51Reset all settingsSelect Menu > Settings > Reset settings. You will be prompted for the Admin code in order to make this change. See Setting up admin code on page 53 for more information. Returning to default settings will not affect your admin or user codes, PINs, organiser entries, contacts, messages or call logs. To return these to default setting or to delete these entries see:•  Setting up SIM PIN code on page 54•  Setting up SIM PIN 2 code on page 54•  Deleting a contact on page 41•  Deleting SIM contacts on page 42•  Deleting messages on page 31•  Deleting all call logs on page 22Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index45  Sounds, Ringtones and Profiles 46  Setting phone language47  Setting date and time48  Setting the time zone48  Customising display settings49  Setting up keypad lock49  Setting up phone lock49  Bluetooth50  Operating a Closed User Group (CUG) 51  Reset all settings
52SECURITYSecurity locks and codesSECURITY FEATURES CONTROLLED BY  ACTION DEFAULT SETTING DEFAULT CODE CODE LENGTHThe PhoneKeypad lock Only the green and red keys are active Centre selection  key and *Admin code Creates Phone lock  Restricts access to Bluetooth Restricts access to Reset settings Restricts access to Personal alert Creates User codeOff    Off123456 6 digits    4-6 digitsThe SIM cardPIN Restricts access to SIM card Off 8888 4-8 digitsPIN 2 Rest Restricts access to  Fixed number diallingOff 9999 4-8 digitsThe networkBarring password Restricts access to Call barring Off 0000 4 digitsClick to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index52  Security locks and codes53  Security features controlled by the phone54  Security features controlled  by the SIM card54  Security features controlled  by the network
53Setting up the admin codeSelect Menu > Settings > Security and select Admin code. You will be prompted for the current code. The default setting is 123456. When this is accepted, you  will be prompted to enter your new code and then  confirm it. The code must be 6 digits long. If you lose  your admin code, contact your service provider. The default setting is off.The admin code can be entered incorrectly an unlimited number of times. If you have forgotten your code, contact your service provider.Setting up the user codeSelect Menu > Settings > Security and select User  code. You will be prompted to enter the 6-digit Admin code. Once this is accepted, you will be prompted to create a new user code and to confirm it. The code can be 4-6 digits in length. The default setting is off. The user code can be entered incorrectly an unlimited number of times. If you have forgotten your code, contact your phone’s administrator.Security can be controlled by the phone, the SIM card or the Inmarsat network. This enables you to match security requirements to your needs. The keypad lock prevents accidental dialling; the phone lock prevents an unauthorised user from using your phone even if they replace the SIM card. The SIM PIN prevents an unauthorised user from using your SIM even if they place it in another phone. The admin code restricts access to particular features on the phone. For example, an individual might only wish to activate the keypad lock.  A corporate organisation might choose to restrict functions available to their employees by activating  the admin code and issuing a user code.Security features controlled  by the phoneAccess to your phone can be restricted by the keypad  lock to prevent accidental dialling (see Setting up keypad lock on page 49 for more information) or by activation  of the admin code.The admin code can be activated: to create a Phone  lock; restrict access to Bluetooth lock, Personal alert lock and Reset settings; and to create a User code so that a third party can use the phone but not have access to the restricted features. See Setting up Bluetooth  lock on page 49 and Reset all settings on page 51 for more information.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index52  Security locks and codes53  Security features controlled by the phone54  Security features controlled  by the SIM card54  Security features controlled  by the network
54Security features controlled  by the SIM cardAccess to your SIM card can be restricted by activating its PIN code. The advanced call feature, Fixed number dialling, can be protected by your SIM PIN 2 code. See Fixed number dialling on page 25 for more information.Setting up SIM PIN codeSelect Menu > Settings > Security > PIN request and select On. You will be asked to enter your SIM’s PIN code. If you make an error entering the number, press Cancel to clear the digits and re-enter. Press the centre selection key or OK. The default 4-8 digit code for SIM PIN is 8888. The default setting is off.To change the PIN code stored on your SIM card, select Menu > Settings > Security > Set PIN. Enter the existing PIN code, then the new PIN. Repeat the new PIN to confirm it.If the PIN code is entered incorrectly three times, your SIM card can only be unlocked using the PUK code. Contact your service provider if you do not have a record of your PUK code. If the PUK code is entered 10 times incorrectly the SIM will lock and you should contact your service provider. The default setting for PIN is off.Setting up SIM PIN 2 codeThe default 4-8 digit code for PIN 2 is 9999.  The default setting is off.If the PIN 2 code is entered incorrectly three times, your SIM card can only be unlocked using the PUK 2 code. Contact your service provider if you do not have a record of your PUK 2. If the PUK 2 code is entered 10 times incorrectly the SIM will lock and you should contact your service provider. To change the PIN 2 code, select Menu > Settings > Security > Set PIN 2. Enter the existing PIN 2 code, then the new PIN 2 code. Repeat the new PIN 2 code to confirm it.Security features controlled  by the networkWhen enabled, the advanced call feature, Call barring, is protected by a code. The default setting is off. See Call barring on page 23 for more information.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index52  Security locks and codes53  Security features controlled by the phone54  Security features controlled  by the SIM card54  Security features controlled  by the network
55TROUBLESHOOTING My phone will not switch on •  Check if the battery is inserted correctly•  Check if the battery needs charging. Charging for 20 minutes should provide enough power to switch the phone on•  If the battery does not charge it has probably exceeded its usage period and  you will need to replace it with a new oneMy phone cannot make  or receive calls•  Ensure the SIM card is inserted in the phone and is fully provisioned by your service provider•  Check you have a valid GPS fix (See Using your GPS location information on  page 37 for more information)•  Ensure the phone’s antenna is fully extended and you have a clear line of sight  to the satellite. See Connecting to the satellite on page 13 for more information.  A least two signal bars are required to make and receive calls•  If you have less than two bars signal strength, rotate the phone and angle  the antenna until the signal strength increases and you are able to make and receive calls•  If the phone has sufficient signal strength and cannot make or receive calls,  check if Call barring (page 23), Diverting calls (page 24) or Fixed number dialling (page 25) have been activated•  If you have a prepay subscription, check your prepay balance to ensure  you have sufficient credit to make a call. See Making a balance enquiry  on page 33 for more information•  Contact your service provider if you are unable to resolve the problemPROBLEM    SOLUTIONClick to navigate21 3Troubleshooting2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
56 My phone cannot receive  a text message•  The phone can store a maximum of 20 messages in its memory. If the memory is full, delete a few texts to free up memory for new messages. See Deleting messages on page 31 for more information•  If you still cannot receive a text, your service centre number may not be correct. See Entering your service centre number on page 32 for more information or contact your service providerMy phone continues to display Searching satellite…•  Ensure your phone’s antenna is fully extended•  Ensure your phone’s antenna is pointed towards the satellite. Press Help for onscreen guidance. Consult the Coverage map on page 8 to ensure you are  within coverage•  Ensure there is a clear line of sight to the satellite with no obstacles which could block the signal. See Connecting to the satellite on page 13 for more information•  Contact your service provider if you are unable to resolve the problemMy phone displays a language I do not understand•  Press the red key   to return to the main screen•  Press the left selection key to go to the menu screen•  Press the down navigation key twice to highlight the Settings   icon•  Press the centre selection key to open Settings•  Press the down navigation key twice to highlight the Language   icon  and press the centre selection key•  Press the centre selection key and use the navigation keys to highlight  the correct language and press the centre selection key again to change  the phone’s language PROBLEM    SOLUTIONClick to navigate21 3Troubleshooting2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
57 My phone does not display a GPS position•  Some national policies do not allow users to access their GPS information in particular locations. Your phone continues to access the GPS satellites as usual, but your phone will not display its GPS locationMy phone does not seem to receive voicemails•  Ensure your service provider has enabled voicemail•  If you have not used your phone and connected to the network for some time, it may be that your voicemails have been automatically deleted from the network. Ensure that you connect to the network at regular intervalsMy phone and/or SIM has been lost or stolen•  Contact your service provider as soon as possible so your phone and/or SIM  can be barredHow do I contact my service provider?•  Your service provider number is stored on your SIM card. To view your service provider open Info by pressing the centre selection key and selecting Service providerPROBLEM    SOLUTIONClick to navigate21 3Troubleshooting2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
58CARE AND MAINTENANCECaring for your IsatPhone 2Your IsatPhone is a highly sophisticated electronic device. Complying with the following recommendations will help you to protect your warranty coverage and extend your phone’s life:•  Keep your phone dry. Liquids or moisture can contain minerals that will damage electronic circuits. If your phone does get wet, dry it with a soft absorbent cloth as soon as possible, remove the battery and allow your phone and battery to dry completely before replacing it•  The connector covers are intended to protect your phone. When the connectors are not in use, keep these covers firmly closed at all times. Ensure that the connectors are free from dust or dirt before connecting any accessory. When closing the connector cover, ensure the area around the connectors, and the rubber sealing surfaces of the cover are clean and free from dirt. Ensure that the cover is fully closed to give maximum protection to your phone •  Do not store your phone in dusty, dirty or damp areas as this may shorten its life•  Do not store your phone in direct sunlight, or in places where the sun’s heat can be focused, like on the dashboard of a vehicle•  Do not store your phone and battery in extreme cold and hot areas exceeding a temperature range of -20ºC to +70ºC (-4ºF to +158ºF). Extreme temperatures can shorten the life of your phone and damage the battery•  Your phone’s operating temperature range is -20°C to +55°C (-4°F to +131°F). The charging temperature range is 0°C to +45°C (+32°F to +113°F)•  If you are carrying a separate battery, keep it inside the plastic bag supplied. Always keep batteries separated from other metallic objects and keep it dry to prevent damage•  If your phone displays Battery overheating, switch  it off and place in a cool area•  Do not use harsh chemicals, cleaning solvents or  strong detergents to clean your phone•  Do not paint your phone•  Do not attempt to disassemble your phone or undertake repairs yourself•  Use only the Inmarsat-supplied or an approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the  device and may violate regulations governing  radio devicesClick to navigate1 2Care and maintenance2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index58  Caring for your IsatPhone 259  Certifications
59•  Use only Inmarsat-supplied or approved batteries, and recharge your battery with Inmarsat-supplied or approved chargers for the phone•  Do not store fully charged or low charge batteries for long periods of time without use.  80% charge is optimal for storage. The battery should be stored in dry conditions, not assembled into the handset, with the contacts protected.  Ideal conditions are between -20 and +20 °C.  Please check the remaining power levels in the battery and test the handset every three months.  Recharge if the power has dropped below 40%. More frequent checking and recharging may be necessary depending on storage conditions.  When the battery charge is very low, it may take some time for the charging indicator to show on the screen after connecting the charger.  To view the battery % charge remaining, please look in Settings > About.•  Unplug the charger from the power socket and your phone when not in use. Do not leave a fully-charged battery connected to a charger, as overcharging may shorten its life. The battery can be charged and discharged hundreds of times, but it will eventually wear out. Batteries gradually lose their charge even when the phone is completely switched off. When the talk and standby times are noticeably shorter than normal, replace the battery•  When using any cable connections with your phone, ensure that it cannot be stepped on, tripped over or otherwise subjected to damage or stress•  Upgrade your phone’s firmware when advised to do  so by Inmarsat or your service providerThese suggestions apply equally to your phone, battery, chargers, and any accessory. If your phone is not working properly, contact your service provider.CertificationsYour IsatPhone 2 is certified with an Ingress Protection rating of IP65, which means that your phone is resistant to dust and splashing.Click to navigate1 2Care and maintenance2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index58  Caring for your IsatPhone 259  Certifications
60REGULATORY  AND COMPLIANCEEuropean declaration of conformity and CE markingIsatPhone 2 is in conformity with the following standards and/or normative documents:Health and Safety: EN 60950-1:2006 + A11: 2009. EN 50360:2001EMC: EN 301 489-1 V1.8.1 (2008-04). EN 301 489-17 V1.3.2 (2008-04). EN 301 489-19 V1.2.1 (2002-12). EN 301 489-20 V1.2.1 (2002-11). EN 62209-1: 2006Spectrum: EN 301 681 V1.3.2 (2003-01). EN 300 328 V1.7.1 (2006-10). EN 300 440-2 V1.3.1 (2009-03). EN 300 440-1 V1.6.1 (2009-03)The technical files relevant to the above declaration are held at  Inmarsat Global Limited, 99 City Road, London EC1Y 1AX, United Kingdom. 0168 Inmarsat Global Limited hereby declares that IsatPhone 2 is in conformity with the essential requirements and other relevant provisions of the R&TTE Directive (1999/5/EC).       A copy of the original Declaration of Conformity can be found at:  inmarsat.com/isatphone.BABT Forsyth House, Churchfield Road, Walton-on-Thames, Surrey, KT12 2TD, United Kingdom.Restrictions on  use of IsatPhone 2 in the European Economic AreaIn France, outdoor use of Bluetooth must be limited to 10 mW EIRP within the  frequency band 2454 MHz to 2483.5 MHz.In Italy, outdoor use of Bluetooth outside one’s own premises requires  a general authorisation.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index60  European declaration of conformity  and CE marking61  FCC Part 15 declaration61  GMPCS61  Industry Canada62  Disposal of electrical and electronic equipment and batteries within the European Economic Area62  RoHS compliance
61FCC Part 15 declarationIsatPhone 2 complies with Part 15 of the FCC Rules and, as such, operation is subject to the following two conditions:1  This device may not cause harmful interference, and2  This device must accept any interference received,   including interference that may cause undesired    operationNote: This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment. This equipment generates,  uses, and radiates radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference.If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try  to correct the interference as follows:•  Reorient or relocate the receiving antenna•  Increase the separation between the equipment  and the receiver •  Connect the equipment into an outlet on a  circuit different from that to which the receiver  is connected•  Consult the dealer or an experienced radio/TV technician for helpFCC caution: Under 47 CFR §15.21, changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.GMPCSIsatPhone 2 carries the International Telecommunication Union (ITU) Global Mobile Personal Communications by Satellite (GMPCS)-MoU mark. Industry CanadaThis Class B digital apparatus complies with  Canadian ICES-003. Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index60  European declaration of conformity  and CE marking61  FCC Part 15 declaration61  GMPCS61  Industry Canada62  Disposal of electrical and electronic equipment and batteries within the European Economic Area62  RoHS compliance
62Disposal of electrical and electronic equipment and batteries within the European Economic AreaDirective 2002/96/EC regulates the disposal of  electrical and electronic equipment in the EU and Directive  2006/66/EC regulates the manufacture and disposal  of batteries in the EU. Inmarsat has joined an EU  certified Producer Compliance Scheme (PCS) to meet  its obligations as a producer under these Directives.Electronic equipment and batteries should not be  included as household waste but should be left at an appropriate collection point for recycling. This helps prevent potential negative consequences for the environment and human health. Check local regulations by contacting your local city office, your household  waste disposal service, the vendor of your phone or  calling Inmarsat’s or your local service provider’s call centre. Do not attempt to remove internal batteries. Internal batteries shall be removed only by a waste treatment facility or trained service professional. The crossed out wheeled-bin symbol on IsatPhone 2  and its rechargeable battery reminds you that all electrical and electronic products and batteries must be taken to separate collections at the end of their working life. This applies to the EU and other locations where separate collection systems are available.RoHS complianceIsatPhone 2 complies with the EC Directives on the restriction of the use of certain hazardous substances in electrical and electronic equipment 2002/95/EC (RoHS)  and 2011/65/EU (RoHS Recast). Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index60  European declaration of conformity  and CE marking61  FCC Part 15 declaration61  GMPCS61  Industry Canada62  Disposal of electrical and electronic equipment and batteries within the European Economic Area62  RoHS compliance
63DISCLAIMERThis User Guide is published by Inmarsat without any warranty. Except as provided by applicable law and in  the IsatPhone 2 end-user Warranty, no warranties of  any kind, either express or implied, including, without limitation,the implied warranties of satisfactory quality, merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or completeness of this User Guide. Inmarsat reserves  the right to make changes to this User Guide at any  time and without prior notice.All illustrations are for illustration only and are not  an accurate depiction of an actual IsatPhone 2.All rights are reserved. Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
64ACCESSORIESInmarsat provides the following in-box accessories  with the IsatPhone 2: •  Battery•  USB drive•  Mains charger and four universal plug adaptors•  Car charger•  Micro USB cable•  Wired handsfree headset•  Wrist strap•  HolsterInmarsat reserves the right to add or delete accessories from this list at our absolute discretion.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
65EXPORT CONTROLSIsatPhone 2 and in-box accessories may contain commodities, technology and/or software subject  to export controls and regulations imposed by the  US and other countries. Diversion contrary to law  is prohibited.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
66MALWAREMalicious software (also commonly referred to as malware) is software that can harm the phone or other computers. Malware or harmful applications can include viruses, worms, spyware, and other unwanted programmes.While the phone does employ security measures to  resist such efforts, Inmarsat does not warrant or represent that the phone will be impervious to the introduction  of malware. You can, however, reduce the risk of malware attacks by exercising care when downloading content  or accepting applications, refraining from opening  or responding to messages from unknown sources,  using trustworthy services to access the Internet, and  only downloading content to IsatPhone 2 from known, reliable sources.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
67DOWNLOADING CONTENTIsatPhone 2 has the capability to download, store and forward additional content. The use of such content may be restricted or prohibited by rights of third parties, including but not limited to restriction under applicable copyright laws. You, and not Inmarsat, are entirely responsible for additional content that you download  to or forward from your phone.Prior to your use of any additional content, please verify that your intended use is properly licensed or is otherwise authorised. Inmarsat does not guarantee the accuracy, integrity or quality of any additional content or any other third party content.Under no circumstances will Inmarsat be liable in any  way for your improper use of additional content or other third party content.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
68NOTICESINMARSAT is a registered trademark of the International Mobile Satellite Organisation; the Inmarsat LOGO is a registered trademark of Inmarsat (IP) Company Limited. Both trademarks are licensed to Inmarsat Global Limited.Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc. and any use of such mark by Inmarsat  is under licence.Microsoft Outlook, Microsoft Outlook Express,  Microsoft Windows 7, Microsoft Windows 8, Microsoft Windows Vista SP1, Microsoft Windows XP Pro SP3 are trademarks or registered trademarks of Microsoft Corporation in the United States and other countries. Other product and company names mentioned herein may be the trademarks of their respective owners. Copyright © Inmarsat Global Limited 2014. Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
69PROTECTION OF  PERSONAL INFORMATION The user is advised to erase personal data before disposing of the phone. Deleting data from the phone memory does not ensure that it cannot be recovered. Accordingly, Inmarsat does not warrant against  recovery of information.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index
70 Voltage •  Nominal battery voltage 3.7 V/900 mACurrent •  900 mATemperature •  -20̊C to +55̊C (-4̊F to +131̊F) Battery Inmarsat 56626 701 099 3.7 V, 3180 mAh, 12 Wh, Li-ionCharger Tenwei Electronics TAV01-0501200 Input = 100-240 V, 50/60 Hz, 0.3 A Output = 5 Vdc, 1.2 ACar charger Tenwei Electronics Car adaptor Input = 10-30 Vdc Output = 5 Vdc, 1.2 ATYPE AND SPECIFICATIONPRODUCT  MANUFACTURER  TYPE / MODEL  SPECIFICATIONUNIT    SPECIFICATIONSpecification for productSpecification for unitClick to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services39  Phonebook & Contacts43  Data44  Personal settings51  Security54  Troubleshooting57  Care and maintenance59  Regulatory and compliance62  Disclaimer63  Accessories64  Export controls65  Malware66  Downloading content67  Notices68  Protection of personal information 69  Type and specification70  Index70  Specification for product70  Specification for unit
71INDEXAAccessories  64Admin code  53AlarmCancelling  43Setting  43Silencing  43Any key answer  22Assistance buttonActivating an assistance button alert  35Assistance button security  35Configuring assistance button calls  34Configuring assistance button messages  34Enabling assistance button calling  34BBalance enquiry  33Barring calls  23BatteryCharging  11Inserting  10Low battery alert  11Removing  10BluetoothConnecting  49Lock  50Security  50Business card  42CCaller IDSending  23CallsBarring  23Conference  18Declining  16Delete call logs  22Diverting  24Emergency  18From contacts  15From received message  30Handsfree  20Length  21Muting a call  20Receiving a call  16Receiving a second call  17Returning  16Summary  22Volume control  20While on another call  16Call waitingSetting  23Using  17ChargerCar  11Mains  11Solar  11USB  11Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index71  A  B  C72  C  D  E  F  G73  H  I  J  K  L  M  N  O74  P  Q  R  S75  S  T  U  V  W  X  Y  Z
72Closed user groupOperating  50CodeAdmin  53PUK  54PUK 2  54SIM PIN  54SIM PIN 2  54User  53Conference calling  18ContactCalling a contact  41Creating  40Deleting  41Deleting all  41Duplicating  41Editing  41Emailing  41Finding  40Opening  40Ordering by first or last name  40Texting  41Copy SIM contacts to Phonebook  42CUG  50DData  44Date and time settings  47Daylight saving time (DST)  48Disclaimer  63DisplayCustomise settings  48DivertingCalls  24EeCompass functionFinding a satellite  14Improving signal strength  14Emergency calling  18Export controls  65FFirmware version  12Fixed number diallingActivating  25De-activating  25Using  25GGPSDisplaying in imperial  38Displaying in metric  38Fix  14National policies  38Obtaining a manual fix  38Satellite  13Sending your location  38Viewing your location  37GroupsAdd  31Assign ringtone  31Belongs to  31Members  31Remove  31Sending texts to  31View  31Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index71  A  B  C72  C  D  E  F  G73  H  I  J  K  L  M  N  O74  P  Q  R  S75  S  T  U  V  W  X  Y  Z
73HHandsfree calling  20IIMEI number  12IMSI number  12Incoming call alertingConfiguring the incoming call alerting feature  20Missed incoming call alerts  19Receiving an incoming call alert  19Using incoming call alerting  19InfoImportant information  12IsatPhoneCaring for  58KKeypadChanging  47Light  48Locking  49Volume  45LLanguagePhone  46Writing  47Local time zone setting  48LockBluetooth  50Keypad  49Phone  49Loud profile  45Loudspeaker  20MMains charger  11Map  8MembersGroups  31MessagesConcatenation  32Create new  28Creating text for sending to email  29Delete  31Expiry period  32Forward  30Groups  31Receive  29Reply  30Service centre number  32Setting  32Validity  32Viewing received messages  30Message service centre number  32Microsoft Outlook  9Microsoft Outlook Express  9Minute counter  21Model  12My phone number  43NNumberRe-dial  16Service provider  43Your phone number  43PPass codeClick to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index71  A  B  C72  C  D  E  F  G73  H  I  J  K  L  M  N  O74  P  Q  R  S75  S  T  U  V  W  X  Y  Z
74Call barring  23Personal alertSending a personal alert  39Setting up and activating a personal alert  38Personalising settings  45PhoneLanguage  12Lock  49Off  12On  12Upgrade  12PhonebookManaging contacts  40Phone languageSetting  46Predictive textSetting  47PrepayBalance enquiry  33Voucher redemption  33ProfilesGeneral  45Loud  45Silent  45Vibrate only  45PUK 2 code  54PUK code  54RReceived messagesSave details  30Save message  30Re-dialAuto  16Remote time zone setting  48Reset all settings  51Ring mode  45RingtonesAssign to groups  31Unique  46SSatellite  13ScreenBrightness  48Light  48Lighting  48Standby  48SecurityAdmin code  53Network-controlled  54Phone-controlled  53SIM card-controlled  54SIM PIN 2 code  54SIM PIN code  54User code  53Service provider  43SIM cardCopying  42Inserting  10Subscription  9SIM contactsCopying  42SIM PIN 2 code  54SIM PIN code  54Solar charger  11SoundsRingtones  45Specification and type  70Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index71  A  B  C72  C  D  E  F  G73  H  I  J  K  L  M  N  O74  P  Q  R  S75  S  T  U  V  W  X  Y  Z
75Speed diallingRemoving  22Setting up  22Using  22TTextsEntering  27Predictive text  27Selecting standard or predictive mode  28Sending to group  31Standard text  28TimeDaylight saving  48Time zoneLocal  48Remote  48Setting  48TrackingChoosing the message interval  37Choosing the message recipients  and message type  36Configuring tracking  36Starting tracking  37Stopping tracking  37Tracking feature  36Tracking security  37Troubleshooting  55Type and specification  70UUser code  53VVibrate only  45Voicemail  21Voucher redemption  33WWorld time  48Wrist strap  11Writing language  47Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index71  A  B  C72  C  D  E  F  G73  H  I  J  K  L  M  N  O74  P  Q  R  S75  S  T  U  V  W  X  Y  Z
76inmarsat.com/isatphone While the information in this User Guide has been prepared in good faith, no representation or warranty, express or implied, is made or given as to the adequacy, accuracy, reliability or completeness  of  such information. Inmarsat Global Limited nor any group company or their respective officers, employees or agents shall have any responsibility or liability to any person resulting from the use of the information in this User Guide. Copyright © Inmarsat Global Limited 2014. All rights reserved. INMARSAT is a registered trademark of the International Mobile Satellite Organisation; the  Inmarsat  LOGO  is  a  registered  trademark  of  Inmarsat  (IP)  Company  Limited.  Both  trademarks  are  licensed  to  Inmarsat  Global  Limited.  IsatPhone 2 UG February 2014.Click to navigate2  Welcome3  Safety6  Quick reference9  Getting started13  Using your IsatPhone 234  Location services40  Phonebook & Contacts44  Data45  Personal settings52  Security55  Troubleshooting58  Care and maintenance60  Regulatory and compliance63  Disclaimer64  Accessories65  Export controls66  Malware67  Downloading content68  Notices69  Protection of personal information70  Type and specification71  Index

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