Inseego NVWMC551 Cellular/ PCS CDMA and 700 MHz LTE USB Modem User Manual

Novatel Wireless Inc Cellular/ PCS CDMA and 700 MHz LTE USB Modem Users Manual

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Contents

1. Users Manual Insert
2. Users Manual

Users Manual

ContentsGetting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Package Contents ....................................................................... 2System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Components ................................................................................ 3LED States. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Caring for Your Device ....................................................................... 5Using the MC551 Modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Using the Device for the First Time ........................................................... 7Install the 4G SIM Card* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Install the Software ...................................................................... 9Properly Insert the Device in Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Set Up the Software ....................................................................11Activate Your Device ....................................................................11Properly Remove the Device from Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Using the Device After Setup is Complete ...................................................13Connect To and Disconnect From the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Lanyard Accessory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Accessing the User Guides ..................................................................15Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Common Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Technical Support ..........................................................................19Product Specications and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 20Product Specications ......................................................................21General ................................................................................21Technology/Bands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Environmental. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Regulatory Statements .....................................................................22Federal Communications Commission Notice (FCC – United States) . . . . . . . . . . . . . . . . . . 22RF Exposure/Specic Absorption Rate (SAR) Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Wireless Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Limited Warranty and Liability ..............................................................24Safety Hazards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

OverviewComponentsCaring for Your DeviceGetting Started1

2OverviewCongratulations on purchasing the Novatel Wireless MC551 Modem for 4G Mobile Broadband service!Before installing the MobiLink software and drivers, review this manual, which outlines the features of the MC551 Modem hardware.This 4G USB modem enables you to connect at high speeds to the Internet, your corporate Intranet, and your email while you’re away from the oce.Package ContentsThe Novatel Wireless MC551 Modem package includes: •Novatel Wireless MC551 4G Modem •MobiLink software (included on the installation CD) •MC551 User Guide (included on the installation CD) •MobiLink Software User Guide (included on the installation CD) •Quick Reference Guide •Lanyard [See Lanyard Accessory on page 14.]System Requirements •Supported operating system •Windows® 7, Vista, XP (SP2 or higher) •Mac OS® X v10.4 or higher •USB port: Type A, v1.1 supported; v2.0 high speed recommended •Hard drive: 100 MB free hard disk space •Memory (RAM): 128 MB •CD-ROM drive (for installation) •Internet browser software: e.g., Microsoft Internet Explorer 6.0 or higher, Firefox, Safari, Opera, Chrome

3Components  LED indicator: This indicates the device is connected to 3G or 4G Mobile Broadband networks; it also indicates when the device has an error or has no service available. See LED States on page 4.  USB connector: This connects to your computer through a type A USB port. The hinge design makes it easier to connect to computers.  Accessory hook: This attaches to the lanyard accessory (included in the box) for portability. See Lanyard Accessory on page 14.  Back panel (removable): This covers the 4G SIM card slot. Insert a ngernail into the divot closest to the USB connector to remove the back panel.  4G SIM card slot: Insert the 4G SIM card into the spring-loaded SIM card slot. See Install the 4G SIM Card* on page 8.Image is FPO

4LED StatesThe LED indicates the modem status.LED Color Status DescriptionNo Light The device is powered o or otherwise is not getting power.Green Solid Slow blinkingIntermittent blinkingThe modem is powered on but is not transmitting or receiving data.The modem is searching for a 3G data network. The modem is transmitting or receiving data on a 3G data network; the blink rate is proportional to the data speed.Blue Solid Slow blinkingIntermittent blinkingThe modem is powered on but is not transmitting or receiving data.The modem is searching for a 4G data network. The modem is transmitting or receiving data on a 4G data network; the blink rate is proportional to the data speed.Red Service error; no service is available.Yellow Error; reinsert the modem.

5Caring for Your DeviceLike any electronic device, the modem must be handled with care to ensure reliable operation. Novatel Wireless recommends the following guidelines: •Protect the device from liquids, dust, and excessive temperatures. •Do not apply adhesive labels to the device; they might cause the device to overheat or alter antenna performance. •The USB connector should plug easily into your computer’s standard type A USB port. Forcing the device into a port might damage the connector. •Remove the device from your computer before transporting it. •Store the device in a safe place when not in use.

Using the Device for the First TimeUsing the Device After Setup is CompleteAccessoriesAccessing the User GuidesUsing the MC551 Modem2

7Using the Device for the First TimeIMPORTANT Do not connect the device to a USB hub, as it might not provide suﬃcient power.See the Quick Reference Guide included in the box and the MobiLink Software User Guide for additional information about installing the MobiLink software.To get started, follow these steps.  Conrm your computer meets the minimum system requirements. See Package Contents on page 2.  Insert the 4G SIM Card. See Install the 4G SIM Card* on page 8.  Install the MobiLink software. See Install the Software on page 9.  Connect the device to your computer. See Properly Insert the Device in Your Computer on page 10.  Set up the MobiLink software. See Set Up the Software on page 11.  Activate the MC551 modem. See Activate Your Device on page 11.IMPORTANT The device requires an activated account with a network operator to function.Activation must be performed within a network operator’s coverage area. MobiLink must be installed prior to activation.

8Install the 4G SIM Card*If you have not already done so, please follow these instructions to install your new 4G SIM Card.To open the case and install the 4G SIM Card  Open the protective cover. Look for a small divot at the end of the back panel closest to the USB Connector, into which you can insert a ngernail.  Insert the 4G SIM Card with the contact points (typically gold-colored) facing toward the device. Position the card with the notched corner as circled below and slide the card into the slot.  Gently push the 4G SIM Card forward until the spring catches and the card remains securely in the slot.  Replace the back panel on the device.The SIM Card must remain in the wireless device when in use.*A Subscriber Identity Module (SIM Card) is a “smartcard” that houses personal information, such as your mobile phone number, calling plan, account information, and content, such as contacts, text messages, and call history.Image is FPO

9Install the SoftwareGetting started with your new wireless device is simple. All you have to do is insert the MobiLink CD into your computer’s CD-ROM drive. The Device Detection Wizard guides you through the installation process and helps you set up your user preferences. IMPORTANT Installation must be performed within a 4G Mobile Broadband and/or Mobile Broadband coverage area.Install the software (Windows)  Turn on your computer and close all programs.  Insert the MobiLink CD into your computer’s CD-ROM drive and choose the Install MobiLink option.  Follow the on-screen instructions. For more information about installing MobiLink, please consult the MobiLink user guide.  Insert the MC551 modem into your computer’s USB port when prompted.  When installation is complete, click Finish to open MobiLink automatically. Tip! The MobiLink Desktop shortcut icon is a convenient way to open the software. If the installation program gives you the option to install a shortcut icon on the Desktop, click Yes.Install the software (Mac OS X)  Turn on your computer and close all applications.  Insert the MobiLink CD into your computer’s CD-ROM drive and choose the Install MobiLink option.  Follow the on-screen instructions. For more information about installing MobiLink, please consult the MobiLink user guide.  Insert the MC551 modem into your computer’s USB port when prompted.  When installation is complete, click Finish to open MobiLink automatically. Tip! The MobiLink Dock icon is a convenient way to open the software. If the installation program gives you the option to install an icon in the Dock, click Yes.

10Properly Insert the Device in Your ComputerTo properly insert the device  Use your ngernail to gently ip open the USB Connector on your wireless device to a 45-degree angle. Be sure to avoid over-extending the USB Connector past its resistance point. Avoid opening the USB connector with metal objects as this might damage the pins.  Hold the device along the side edges and gently insert the device into your computer’s USB port. The MC551 modem should t easily into the port. Do not force the device into the port as this might damage both the device and the port. NOTE If you are having diﬃculty inserting the device into your computer’s USB port, verify that you are inserting the device in the correct orientation and that you are using a Type A USB port.Image is FPO

11Set Up the SoftwareAfter the installer program is done, the software needs to detect your device and congure it. Setup and conguration details are included in the MobiLink user guide.Activate Your DeviceIMPORTANT The MC551 modem requires an activated account with a network operator in order to function.

12Properly Remove the Device from Your ComputerIMPORTANT Be sure to disconnect from the network and quit MobiLink before you remove the device from your computer. Disconnecting and quitting the software avoids potential problems such as automatic shutdown or screen freezing.WindowsThe MC551 modem’s USB technology allows you to safely remove the device at any time when you are not connected to the network.  End your Mobile Broadband session by selecting Disconnect from MobiLink.  Exit MobiLink to ensure the MC551 modem is powered o.  Gently grip the MC551 modem on both sides and pull straight out to avoid damaging the USB connectors.Mac OS X  End your Mobile Broadband session by selecting Disconnect from MobiLink.  Exit MobiLink to ensure that the MC551 Modem is powered o.  Click the eject icon to the right of the MC551 Modem icon in the left column of the Finder window to eject the device.  Gently grip the MC551 modem on both sides and pull straight out to avoid damaging the USB connectors.

13Using the Device After Setup is CompleteThe following steps occur as you use the device on a regular basis. Open the USB connector  Use your ngernail to gently ip open the USB Connector on your wireless device to a 45-degree angle. Be sure to avoid over-extending the USB Connector past its resistance point. Avoid opening the USB connector with metal objects as this might damage the pins.Insert the device  On most computers, insert the MC551 modem with the label facing up. Some computers might orient the USB port so the device label faces down or sideways. See To properly insert the device on page 10.The MC551 modem is powered on as soon as you insert it in your computer’s USB port. Although the modem is powered on, it does not automatically connect to the Internet.The device LED indicator lights up.If sound eects are enabled, the computer might beep.Connect To and Disconnect From the Network  Open the MobiLink software. The main window opens.  To connect to the network, click Connect.  To disconnect from the network, click Disconnect. Image is FPO

14AccessoriesLanyard AccessoryA lanyard is included with the MC551 modem. It provides convenient portability while on the go.IMPORTANT Do not wear the lanyard and the MC551 modem around rotating machinery or during sleep. An emergency release clip is constructed in the design; however, you can also cut through the material.To aﬃx the lanyard to the device  Locate the accessory hook on the device.  Pinch the looped thread on the lanyard and insert the thread into the accessory hook hole until it exits through the other side.  Push the plastic end of the lanyard through the looped thread, and then pull to tighten.

15Accessing the User GuidesThe User Guides can be easily accessed any time the installation CD is inserted. The installation CD includes the following User Guides: •MobiLink Software User Guide – Explains the MobiLink features •MC551 modem Product User Guide – Explains the MC551 modem’s hardware features

OverviewCommon Problems and SolutionsTechnical SupportTroubleshooting3

17OverviewWhen properly installed, the MC551 Modem is a highly reliable product. Most problems are caused by one of these issues: •System resources required by the modem are being used by other devices. •Network coverage is unavailable due to coverage area, an account problem, or a network problem.The following tips can help solve many common problems encountered while using the MC551 Modem.First Steps •Make sure you are using the device in the correct geographic region. Be sure you have 4G Mobile Broadband and Mobile Broadband service with the MC551 Modem in the US. •Ensure that your wireless coverage extends to your current location. •Ensure you have an active subscription plan. •Restarting your computer and your modem can resolve many issues.IMPORTANT Before contacting support, be sure to restart your computer, and remove and reconnect your device.

18Common Problems and SolutionsThe following are some common problems and solutions.My computer does not start when the device is inserted. I experience an error or a blank screen.  When this happens, remove the device and restart the computer.I cannot install the software  You might not have administrator privileges.1. Contact your system administrator (if applicable).2. Log on to your computer as an administrator, or create a user account with administrator privileges.I still cannot connect to the network after trying First Steps See First Steps on page 17.]  The software might be incorrectly installed.1. Reinsert the installation CD.2. Reinstall the software.

19Technical SupportFor more information about your device, please visit www.novatelwireless.com.

Product SpecicationsRegulatory StatementsWireless CommunicationsLimited Warranty and LiabilitySafety HazardsProduct Specications and Regulatory Information4

21Product SpecicationsGeneralName: Novatel Wireless MC551 ModemModel: MC551 ModemApprovals: FCC (North America); CDGWeight: 35 g (1.23 oz)Dimensions (with USB folded out): 88 mm x 35 mm x 12 mm (3.46 in x 0.98 in x 0.47 in)Wireless Network– Dual Mode: LTE CDMA 1X/EV-DO Rev AChip Set: QUALCOMM® MDM9600Interface Type: Type A USB PortTechnology/BandsTechnology: LTE; CDMA Rev A, Rev 0, 1XRTTBand Designation: LTE with receive MIMO; 700 MHz CDMA 1X/EV-DO RA; 800/1900 MHzEnvironmentalOperating Temperature: 0° C to +45° C (32° F to 113° F)Storage Temperature: -20° C to +65° C (-4° F to 149° F)Relative Humidity: 5% to 90% over operating temperatureDrop: 1 meter drop, no damage – fully operationalVibration Stability: 5 Hz to 500 Hz, 0.1 octave/second

22Regulatory StatementsFederal Communications Commission Notice (FCC – United States)Electronic devices, including computers and wireless modems, generate RF energy incidental to their intended function and are therefore subject to FCC rules and regulations.This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device, pursuant to part 15 of the FCC Rules and Industry Canada ICES-003. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.This equipment generates radio frequency energy and is designed for use in accordance with the manufacturer’s user manual. However, there is no guarantee that interference will not occur in any particular installation. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment o and on, you are encouraged to try to correct the interference by one or more of the following measures.• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and the receiver.• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.• Consult the dealer or an experienced radio/television technician for help.This device complies with Part 15 of the Federal Communications Commission (FCC) Rules. Operation is subject to the following two conditions.• This device may not cause harmful interference.• This device must accept any interference received, including interference that may cause undesired operation.WARNING: DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF. SUCH ACTION MAY VOID THE WARRANTY. THE MC551 MODEM IS FACTORY TUNED. NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED. CONTACT NOVATEL WIRELESS TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE.FCC CAUTION: Any changes or modication not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.MODIFICATIONS: The FCC requires that you be notied that any changes or modications made to this device that are not expressly approved by Novatel Wireless, Inc. may void your authority to operate the equipment.

23RF Exposure/Speciﬁc Absorption Rate (SAR) InformationThis product has been evaluated for SAR and meets the FCC Guidelines for exposure to radio waves.FCC Equipment Authorization ID: PKRNVWMC551Your wireless modem is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientic organizations through periodic and thorough evaluation of scientic studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.The exposure standard for wireless devices including mobile USB Modems and wireless modems uses a unit of measurement known as the Specic Absorption Rate, or SAR. Tests for SAR are conducted using standard operating positions reviewed by the FCC with the device under test transmitting at its highest certied power level in all frequency bands. Although the SAR is determined at the highest certied power level, the actual SAR level of the USB modem while operating can be well below the maximum value. This is because the USB modem is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.Before this device is made available for sale to the public, it must be tested and certied to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations as required by the FCC for each model. CAUTIONThis USB modem is approved for use in normal-size laptop computers only. To comply with FCC RF exposure requirements, this modem should not be used in congurations that cannot maintain at least 5 mm from users and bystanders. For example, this modem should not be used in certain laptop and tablet computers and congurations where the USB connectors are unable to provide or ensure the necessary separation is available between the modem and its users to satisfy compliance. Please ensure the modem is positioned as indicated in the photos to maintain SAR compliance and for optimum performance. This modem has been designed and tested to meet SAR compliance as outlined by the FCC. If the modem is connected to USB ports other than those shown above please ensure the device maintains a separation distance of at least 5 mm.

24Wireless CommunicationsIMPORTANT Due to the transmission and reception properties of wireless communications, data occasionally can be lost or delayed. This can be due to the variation in radio signal strength that results from changes in the characteristics of the radio transmission path. Although data loss is rare, the environment where you operate the modem might adversely aect communications.Variations in radio signal strength are referred to as fading. Fading is caused by several dierent factors including signal reection, the ionosphere, and interference from other radio channels. Novatel Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the MC551 modem, or failure of the MC551 modem to transmit or receive such data.Limited Warranty and LiabilityNovatel Wireless, Inc. warrants for the 12-month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship under normal use. THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The exclusive remedy for a claim under this warranty shall be limited to the repair or replacement, at Novatel Wireless’ option, of defective or non-conforming materials, parts or components. The foregoing warranties do not extend to (I) non conformities, defects or errors in the Products due to accident, abuse, misuse or negligent use of the Products or use in other than a normal and customary manner, environmental conditions not conforming to Novatel Wireless’ specication, of failure to follow prescribed installation, operating and maintenance procedures, (II) defects, errors or nonconformity’s in the Product due to modications, alterations, additions or changes not made in accordance with Novatel Wireless’ specications or authorized by Novatel Wireless, (III) normal wear and tear, (IV) damage caused by force of nature or act of any third person, (V) shipping damage, (VI) service or repair of Product by the purchaser without prior written consent from Novatel Wireless, (VII) products designated by Novatel Wireless as beta site test samples, experimental, developmental, reproduction, sample, incomplete or out of specication Products, or (VIII) returned products if the original identication marks have been removed or altered.

25Safety HazardsDo not operate the MC551 Modem in an environment that might be susceptible to radio interference resulting in danger, specically:Areas where prohibited by the lawFollow any special rules and regulations and obey all signs and notices. Always turn o the host device and remove the modem from the USB port when instructed to do so, or when you suspect that it might cause interference or danger.Where explosive atmospheres might be presentDo not operate your modem in any area where a potentially explosive atmosphere might exist. Sparks in such areas could cause an explosion or re resulting in bodily injury or even death. Be aware and comply with all signs and instructions.Users are advised not to operate the modem while at a refueling point or service station. Users are reminded to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants or where blasting operations are in progress.Areas with a potentially explosive atmosphere are often but not always clearly marked. Potential locations can include gas stations, below deck on boats, chemical transfer or storage facilities, vehicles using liqueed petroleum gas (such as propane or butane), areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn o your vehicle engine.Near medical and life support equipmentDo not operate your modem in any area where medical equipment, life support equipment, or near any equipment that might be susceptible to any form of radio interference. In such areas, the host communications device must be turned o. The modem can transmit signals that could interfere with this equipment.On an aircraft, either on the ground or airborneIn addition to FAA requirements, many airline regulations state that you must suspend wireless operations before boarding an airplane. Please ensure that the host device is turned o and your modem is removed from the USB port prior to boarding aircraft in order to comply with these regulations. The modem can transmit signals that could interfere with various onboard systems and controls.While operating a vehicleThe driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle. Doing so will detract from the driver or operator’s control and operation of that vehicle. In some countries, operating such communications devices while in control of a vehicle is an oense.

26Electrostatic Discharge (ESD) Electrical and electronic devices are sensitive to electrostatic discharge (ESD). Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device. If the software is not operational after an ESD occurrence, then restart your computer.

Glossary5

28Glossary  3G — Third Generation. 3G refers to the third generation of mobile telephony technology. The evolution of 3G technology is as follows:GSM technologies »GPRS oﬀered speeds up to 48.8 Kbps (began in 2000). »EDGE reached up to 384 Kbps (2003). »WCDMA oﬀered downlink speeds up to 1.02 Mbps. »UMTS supports a theoretical data transfer rate of 21 Mbps. »HSUPA oﬀered uplink speeds up to 5.76 Mbps and downlink speeds up to 7.2 Mbps. »HSDPA boosted downlink to 14 Mbps (in 75 countries 2007) »HSPA+ increased uplink speeds to 11 Mbps and downlink speeds to 42 Mbps. »LTE Evolved UMTS Terrestrial Radio Access is aiming for 100 Mbps (speciﬁcations completed 2008).CDMA technologies »1xRTT oﬀered speeds up to 144 Kbps (2002). »EV-DO increased downlink speeds up to 2.4 Mbps (2004). »EV-DO Rev A boosted downlink speeds to 3.1 Mbps (2006). »EV-DO Rev B can use 2 to 15 channels with each downlink peaking at 4.9 Mbps. »Ultra Mobile Broadband was slated to reach 288 Mbps but operators might switch to LTE instead.  802.11 (b, g, n) — A set of WLAN communication standards in the 2.4, 3.6 and 5 GHz frequency bands.  APN — Access Point Name. The APN is an alphanumeric string that identiﬁes the particular network service that is being accessed. These are used by GPRS and UMTS networks.  bps — bits per second. The rate of data ﬂow.  Broadband — High-capacity high-speed, transmission channel with a wider bandwidth than conventional modem lines. Broadband channels can carry video, voice, and data simultaneously.  CDMA — Code Division Multiple Access. It is the underlying channel access method used by some mobile phone standards.  DHCP — Dynamic Host Conﬁguration Protocol. Software found in servers and routers that automatically assigns temporary IP addresses to clients logging into an IP network.  DHCP Server — A server or service with a server that assigns IP addresses.  DNS — Domain Name System. A system for converting host names and domain names into IP addresses on the Internet or on local networks that use the TCP/IP protocol.  ESN — Electronic Serial Number. A unique 32-bit number embedded in a wireless device that identiﬁes the device.

29  FID — Factory IDentiﬁcation. Unique tracking number for factory builds.  Firewall — A hardware or software boundary that protects a network or single computer from unwanted outside traﬃc.  Firmware — A computer program embedded in an electronic device. Firmware usually contains operating code for the device.  FTP — File Transfer Protocol. A network protocol for exchanging ﬁles over a TCP network.  Gateway — A network point that acts as an entrance to another network that uses a diﬀerent protocol.  GPRS — General Packet Radio Services. A system used by GSM mobile phones for transmitting IP packets. It also provides support for WCDMA based 3G networks.  GPS — Global Positioning System. A radio-based navigation system that allows users to determine their location. The device uses satellite data to calculate its position. Commonly used in mapping and navigation systems.  Host Name — The unique name by which a network-attached device is known on a network.  Hot-Swappable — The ability to safely remove and replace a component (for example, a memory card or USB device) from a device or computer while it is powered on.  HTTP — Hypertext Transfer Protocol. An application-level protocol for accessing the World Wide Web over the Internet.  ICCID — Integrated Circuit Card IDentiﬁcation. A serial number stored in and engraved or printed on a SIM card that internationally identiﬁes the card.  IEEE — Institute of Electrical and Electronics Engineers. An international technical/professional society that promotes standardization in technical disciplines.  IMAP — Internet Message Access Protocol. An Internet standard protocol for email retrieval.  IP — Internet Protocol. The mechanism by which packets are routed between computers on a network.  IP Type — The type of service provided over a network.  IP address — Internet Protocol address. The address of a device attached to an IP network (TCP/IP network).  ISP — Internet Service Provider. Also referred to as the service carrier, an ISP provides Internet connection service. (See Network Operator)  Kbps — Kilobits per second. The rate of data ﬂow.  LAN — Local Area Network. A type of network that lets a group of computers, all in close proximity (such as inside an oﬃce building), communicate with one another. It does not use common carrier circuits though it can have gateways or bridges to other public or private networks.  LTE — Long Term Evolution. A set of enhancements to UMTS (moving toward 4G) that will provide high throughput, low latency, plug and play and seamless connection to existing networks such as GSM, cdmaOne, etc.

30  MAC Address — Media Access Control. A number that uniquely identiﬁes each network hardware device. MAC addresses are 12-digit hexadecimal numbers.  MEID — Mobile Equipment IDentiﬁer. A globally unique number for a physical piece of mobile station equipment.  Mbps — Megabits per second.  MSID — Mobile Station IDentiﬁer. A number for a mobile phone that identiﬁes that phone to the network. These numbers are carrier speciﬁc.  MSL — Master Subsidy Lock. A numeric code for accessing certain phone settings.  NAI — Network Access Identiﬁer. A standard way of identifying users who request access to a network.  NDIS — Network Driver Interface Speciﬁcation. NDIS is a Windows speciﬁcation for how communication protocol programs (such as TCP/IP) and network device drivers should communicate with each other.  Network Mask — A number that allows IP networks to be subdivided for security and performance.  Network Operator — The vendor who provides your wireless access. Known by diﬀerent names in diﬀerent regions, some examples are: wireless provider, network provider, and service provider.  Network Technology — The technology on which a particular network provider’s system is built; such as GSM, HSPA, CDMA, EDGE, and EVDO.  NNTP — Network News Transfer Protocol. An Internet application protocol for reading and posting Usenet (newsgroup) articles.  POP — Post Oﬃce Protocol. An Internet protocol for retrieving email from a remote server over a TCP/IP connection.  Port — A virtual data connection used by programs to exchange data. It is the endpoint in a logical connection. The port is speciﬁed by the port number.  Port Number — A 16-bit number used by the TCP and UDP protocols to direct traﬃc on a TCP/IP host. Certain port numbers are standard for common applications.  Protocol — A standard that enables connection, communication, and data transfer between computing endpoints.  PPP — Point-to-Point Protocol. A method of connecting a computer to the Internet.  PPTP — Point-to-Point Tunneling Protocol. A method for implementing virtual private networks that does not provide conﬁdentiality or encryption but relies on the tunneling process for security.  Protocol — A standard that enables connection, communication, and data transfer between computing endpoints.  Proxy — A ﬁrewall mechanism that replaces the IP address of a host on the internal (protected) network with its own IP address for all traﬃc passing through it.  PUK code (Pin Unlock Key) — A PUK is required when you enter an incorrect PIN 3 times. After entering the wrong PIN 3 times, the SIM card is disabled.  RAS — Remote Access Service. A Windows NT/2000 Server feature that allows remote users access to the network from their Windows laptops or desktops via modem.

31  Rev A — CDMA EV-DO Rev. A is a leading-edge wireless technology with higher data rates and higher system capacity. It is a fully backward compatible standard and remains interoperable with deployed EV-DO networks and devices around the world. The increased data rates on Rev. A’s physical layer enable richer applications and services. For more information, visit www.cdg.org.  RFB — Remote Frame Buﬀer. A protocol for remote access to graphical user interfaces.  Router — A device that directs traﬃc from one network to another.  RTP — Real-time Transport Protocol. A packet format for streaming multimedia over the Internet.  SIM — Subscriber Identiﬁcation Module. A SIM is a card containing identiﬁcation information for the subscriber and their account. The SIM card can be moved to diﬀerent devices.  SMS — Short Message Service. A service for sending short messages of up to 160 (224 in 5-bit mode) characters to mobile devices. SMS is also known as text messaging.  SMTP — Simple Mail Transfer Protocol. An Internet standard for email transmission across IP networks.  SSID — Service Set IDentiﬁer. The name assigned to a Wi-Fi network.  TCP — Transmission Control Protocol. A core protocol for transmitting and receiving information over the Internet.  TCP/IP — Transmission Control Protocol/Internet Protocol. The set of communications protocols used for the Internet and other similar networks.  Telnet — Telecommunication Network. A network protocol used on the Internet or on local area networks.  TFTP — Trivial File Transfer Protocol. A ﬁle transfer protocol with a subset of FTP functionality.  UA — User Agent. Any device or software used to access a web page. A user agent might be a web browser, a smart phone, or a screen reader.  UDP — User Datagram Protocol. A simple transport protocol used to transfer information on the Internet.  UI — User Interface. The part of a software application or hardware device that a user sees and interacts with.  USB — Universal Serial Bus. A connection type for computing device peripherals such as a printer, mobile modem, etc. USB connectors may be used for data transfer or charging.  USB Port Types — The USB ports on computers and hubs have a rectangular Type A socket, and peripheral devices have a cable with a Type A plug. Peripherals that do not have an attached cable have a square Type B socket on the device and a separate cable with a Type A and Type B plug. Ports and connectors are available in diﬀerent sizes (for example, standard, mini, and micro).  VNC — Virtual Network Computing. A graphical desktop sharing system that uses the RFB protocol to remotely control another computer.  VPN — Virtual Private Network. A secure private network that runs over the public Internet. Commonly used to connect to an oﬃce network from elsewhere.  VPN Passthrough — A feature that allows a client to connect to a VPN server.

32  WAN — Wide Area Network. A public network that extends beyond architectural, geographical, or political boundaries (unlike a LAN, which is usually a private network located within a room, building, or other limited area).  WCDMA — Wideband Code-Division Multiple Access. A 3G mobile wireless technology that promises much higher data speeds to mobile and portable wireless devices. Another name for UMTS.  WEP — Wired Equivalent Privacy. An IEEE standard security protocol for 802.11 networks. Superseded by WPA and WPA2.  Wi-Fi — Wireless Fidelity. Any system that uses the 802.11 standard developed and released in 1997 by the IEEE.  Wi-Fi Client — A wireless device that connects to the Internet via Wi-Fi.  WLAN — Wireless Local Area Network. A typically low-power network that transmits a wireless signal over a span of a few hundred feet and usually only to stationary devices.  WPA/WPA2 — Wi-Fi Protected Access. A security protocol for wireless 802.11 networks from the Wi-Fi Alliance.  WWAN — Wireless Wide Area Network. Wireless network technologies deployed over a large geographical area to a large number of users (see WLAN). This service is usually provided through cellular providers. WWAN connectivity allows a user with a laptop and a WWAN device to surf the Internet, check email, or connect to a virtual private network (VPN) from anywhere within the coverage area of the network operator.