Insignia 20Ed310Na15 Users Manual NS 20ED310NA15_13 0995_MAN_V1_ENG

NS-2-ED310NA15 to the manual 88df860f-cd59-46ae-9d96-34139872fbf5

: Insignia Insignia-20Ed310Na15-Users-Manual-318642 insignia-20ed310na15-users-manual-318642 insignia pdf

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User Guide
20" LED TV/DVD Combo

NS-20ED310NA15

Before using your new product, please read these instructions to prevent any damage.

Contents
CHILD SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
CAUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
INlink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Install the stand or wall-mount bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Install the stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Install a wall-mount bracket. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

TV components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Right side buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Left side jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

What connection should I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connect a cable or satellite box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
DVI (same as HDMI but requires an audio connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Component video (better) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AV (composite video) (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Coaxial (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Connect an antenna or cable TV (no box) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connect a DVD or Blu-ray player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Component video (better) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
AV (composite video) (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Connect a game console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Component video (better) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
AV (composite video) (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Connect a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
HDMI (best) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
DVI (same as HDMI but requires an audio connection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
VGA (good). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Connect a USB flash drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connect headphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

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Connect external speakers or sound bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Digital audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Analog audio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Connect a home theater system with multiple devices . . . . . . . . . . . . . . . . . . . . . . 32
Connect power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Use the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Install remote control batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Aim the remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Turn on your TV for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Understand the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Turn your TV on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Select the video input source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
On-screen menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Navigate the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Select a channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adjust the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
View channel information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Use the DVD player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Play a disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Control disc playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adjust DVD player settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
DVD on-screen menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Use INlink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Turn INlink on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Turn Device Auto Power Off on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Turn TV Auto Power On on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Turn Audio Receiver on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Display a list of INlink-compatible devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Select INlink-compatible devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Open an INlink-compatible device’s root menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Use a USB flash drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Switch to USB mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Browse photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
View favorite photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
View photos in a slideshow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Customize slideshow settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Adjust the picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Adjust the TV picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Automatically adjust the aspect ratio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Set the power on picture mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Adjust the computer image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Adjust the sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Adjust sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Select the audio out mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Play TV audio only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

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Change channel settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Automatically scan for channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Hide channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Set up a favorite channel list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
View a favorite channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Add or change a channel label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Check the digital signal strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Set parental controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Set or change the password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Lock control buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Block unrated TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Set parental control levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Download rating information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Use closed captioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Turn closed captioning on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Select the analog closed captioning mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Select the digital closed captioning mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Customize digital closed captioning settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Adjust time settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Set the clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Set the sleep timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Adjust menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Select the menu language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Label an input source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Turn Input Sensor on or off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Clean the TV cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Clean the TV screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Care and handling of discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Restore settings to the defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
View system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Update the TV firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Video and audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Disc playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
INlink (CEC-compatible) device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Program universal remote controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Common universal remote control codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Legal notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
One-year limited warranty - Insignia Televisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

iv

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f

CHILD SAFETY
It makes a difference how and where you use
your flat panel display
As you enjoy your new product, keep these
safety tips in mind
The issue
The home theater entertainment experience is a growing trend, and larger TVs are popular
purchases. However, TVs are not always supported on the proper stands or installed
according to the manufacturer’s recommendations. We and the consumer electronics
industry are committed to making home entertainment enjoyable and safe.
TVs that are inappropriately placed on dressers, bookcases, shelves, desks, speakers, chests, or
carts may fall over and cause injury.

Tune into safety
•
•
•
•
•

•

One size of TV stand does not fit all. Use only a TV stand
rated for the weight of your TV.
Carefully read and understand all enclosed instructions
for proper use of this product.
Don’t let children climb on or play with entertainment
system furniture and TVs.
Don’t place TVs on furniture that can easily be used as
steps, such as a crate or chest of drawers.
Remember that children can become excited while
watching a program, especially on a “larger-than-life” TV.
Make sure that you place or install the TV where it cannot
be pushed, pulled over, or knocked down.
Make sure that you route all cords and cables so that they
cannot be pulled or grabbed by curious children.

Wall mounting
If you decide to wall mount your TV, always remember:
•
One size of wall mount does not fit all. Use only a wall mount rated for the weight of
your TV and that has been recommended by this TV manufacturer, listed in this
manual, or otherwise listed by an independent laboratory as suitable for your TV.
•
Follow all instructions supplied by the TV and wall mount manufacturers.
•
If you have any doubts about your ability to safely wall mount your TV, get help from a
professional installer.
•
Make sure that the wall where you are mounting the TV is
appropriate. Some wall mounts are not designed to be
mounted to walls backed with steel studs or cinder blocks. If
you are unsure, ask a professional installer.
•
TVs can be heavy. At least two people are required for safe wall mount installation.

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1

NS-20ED310NA15

Important Safety
Instructions
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
This symbol indicates that
dangerous voltage
constituting a risk of electric
shock is present within your TV.
This label is located on the
back of your TV.
This symbol indicates that
there are important operating
and maintenance instructions
in the literature accompanying
your TV.
Warning
Your player employs a laser
system.
Use of controls, adjustments,
or the performance of
procedures other than those
specified may result in hazardous
radiation exposure.
Visible laser radiation is present when
open and interlocks defeated. Do not
stare into the beam.
1
2
3
4
5
6
7
8

9

10

11

2

12 Use only with the cart, stand,
tripod, bracket, or table specified
by the manufacturer, or sold with
the apparatus. When a cart is
used, use caution when moving
the cart/apparatus combination
to avoid injury from tip-over.
13 Unplug this apparatus during lightning storms
or when unused for long periods of time.
14 Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has
been damaged in any way, such as
power-supply cord or plug is damaged, liquid
has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or
has been dropped.
15 The wall plug is the disconnecting device. The
plug must remain readily operable.
16 Remote control batteries should not be exposed
to excessive heat such as sunshine, fire, or the
like.
17 The apparatus should not be exposed to
dripping or splashing, and no objects filled with
liquids, such as vases, should be placed on the
apparatus.

WARNING
Electric shock hazard
To reduce the risk of fire or electric shock, do not
remove any cover or expose the device to rain or
moisture. No user-serviceable parts are inside. Refer
servicing to qualified service technicians.

Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in
accordance with the manufacturer's
instructions.
Do not install near any heat sources such as
radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce
heat.
Do not defeat the safety purpose of the
polarized or grounding-type plug. A polarized
plug has two blades with one wider than the
other. A grounding type plug has two blades
and a third grounding prong. The wide blade or
the third prong are provided for your safety. If
the provided plug does not fit into your outlet,
consult an electrician for replacement of the
obsolete outlet.
Protect the power cord from being walked on or
pinched particularly at plugs, convenience
receptacles, and the point where they exit from
the apparatus.
Only use attachments/accessories specified by
the manufacturer.

Lightning
For added protection for your device receiver
during a lightning storm, or when it is left
unattended and unused for long periods of time,
unplug it from the power outlet and disconnect any
antenna or cable system. This helps prevent
property damage and personal injury from
lightning and power line surges.
Power lines
An outside antenna system should not be located in
the vicinity of overhead power lines or other
electric light or power circuits, or where it can fall
into such power lines or circuits. When installing an
outside antenna system, take extreme care to keep
from touching such power lines or circuits as
contact with them might be fatal.
Handling the LCD panel
• Your TV’s screen is made of glass. Do not drop
your TV or hit, jolt, or press hard against the LCD
panel. If the screen breaks, be careful of broken
glass.
• If the LCD panel is broken, make absolutely sure
that you do not touch the liquid in the panel. This
may cause skin inflammation.
• If the liquid gets in your mouth, immediately
gargle, rinse, and consult with your doctor. Also, if
the liquid gets in your eyes or touches your skin,
consult with your doctor after rinsing for at least
15 minutes or longer in clean water.

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Replacement parts
When replacement parts are required, make sure
that the service technician uses replacement parts
specified by the manufacturer that have the same
characteristics as the original part. Unauthorized
substitutions may result in fire, electric shock,
personal injury, or other hazards.

1

2 Grounding clamp
Antenna discharge
3 unit
4 Grounding conductors
5 Ground clamps
Power service
6 grounding electrode
system
Electric service
7 equipment

Safety check
After completing any service or repair to this device,
ask the service technician to perform routine safety
checks to determine that your TV is in correct
operating condition.
Power source
Operate your TV only from the type of power source
indicated on the marking label. If you are not sure
of the type of power supplied to your home, consult
an electrician or your local power company.
Servicing
These servicing instructions are for use by qualified
service personnel only. To reduce the risk of electric
shock, do not perform any servicing other than that
contained in the operating instructions unless you
are qualified to do so.

CAUTION
Damage requiring service
Unplug this TV from the power outlet and refer
servicing to qualified service personnel under the
following conditions:
• When the power supply cord or plug is damaged
or frayed.
• If liquid has been spilled or objects have fallen
into your TV.
• If your TV has been exposed to rain or water.
• If your TV does not operate normally by following
the operating instructions. Adjust only those
controls covered by the operating instructions
because incorrect adjustment of other controls
may result in damage and will often require
extensive work by a qualified technician to restore
your TV to its normal operation.
• If your TV has been dropped or damaged in any
way.
• When your TV exhibits a distinct change in
performance.
Outdoor antenna grounding
If an outside antenna or cable system is connected
to your TV, make sure that the antenna or cable
system is grounded to provide some protection
against voltage surges and built-up static charges.
Article 810 of the National Electrical Code,
ANSI/NFPA No. 70, provides information with
respect to correct grounding of the mast and
supporting structure, grounding of the lead-in wire
to an antenna discharge unit, size of grounding
conductors, location of the antenna-discharge unit,
connection to grounding electrodes, and
requirements for the grounding electrode.

Antenna lead-in wire

Note to CATV system installer
Article 820 of the National Electrical Code,
ANSI/NFPA No. 40 provides guidance for correct
grounding. Specifically, it states that the cable
ground must be connected to the grounding
system of the building as close to the point of cable
entry as practical.
Condensation
Moisture will form on the TV if the TV is brought
from cool surroundings into a warm room or if the
temperature of the room rises suddenly. When this
happens, the TV's performance may be impaired. To
prevent this, let the TV stand in its new
surroundings for about an hour before switching it
on, or make sure that the room temperature rises
gradually.
Condensation may also form during the summer if
the TV is exposed to the breeze from an air
conditioner. In such cases, change the location of
the TV.
Mobile telephone warning
To avoid interference with your TV picture and
sound, operating problems, or even damage, keep
your cordless and cellular telephones away from
the TV.
End of life directives
Your TV may contain materials that are regulated
for environmental reasons. Your TV also contains
materials that can be recycled and reused. To help
protect the environment, contact your local
authorities for information about disposal or
recycling and about finding a recycler in your area
before you dispose of your TV.
Non-active pixels
The LCD panel contains almost 3 million thin film
transistors, which provide exceptionally sharp video
quality. Occasionally, a few non-active pixels may
appear on the screen as a fixed blue, green, or red
point. These non-active pixels do not adversely
affect the performance of your TV, and are not
considered defects.

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3

NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

Insignia 20" LED TV/DVD Combo
Introduction
Congratulations on your purchase of a high-quality Insignia product. Your NS-20ED310NA15 represents the state of
the art in LED TV and DVD player design and is designed for reliable and trouble-free performance.

INlink
Enjoy the benefit of having HDMI CEC compatible products plug and play! No setup is needed! CEC technology lets
different devices discover and communicate with each other. (See page 42 for instructions on how to use INlink.)

Install the stand or wall-mount bracket
Notes
• If you plan to wall-mount your TV, do not install the stand.
• Store the stand and stand screws in case you decide to use the stand in
the future.

Install the stand
1 Carefully place your TV face-down on a cushioned, clean surface to protect the screen from damages and
scratches.

4

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Insignia 20" LED TV/DVD Combo
2 Find the front of the TV stand, then align the stand with the back of the TV.

Front
3 Secure the TV stand to the TV with the four provided screws.
Screw type
B4

Screw length
18 mm

# of screws
4

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5

NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

Install a wall-mount bracket
Warning
This TV is intended to be supported by a UL Listed wall mount bracket with
suitable weight/load. (See “Miscellaneous” on page 76.)
1 Carefully place your TV face-down on a cushioned, clean surface to protect the screen from damages and
scratches.

2 If the stand is attached, remove the three screws that secure the stand column to the TV, then remove the stand
column.

6

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Insignia 20" LED TV/DVD Combo
3 Attach the wall-mount bracket to your TV using the mounting holes on the back of your TV. See the instructions
that came with the wall-mount bracket for information about how to correctly hang your TV.
Notes
• The length of the wall-mount screws vary depending on the wall-mount
bracket you purchased. See the instructions that came with the
wall-mount bracket for screw lengths.
• The mounting holes on the back of your TV take type M6 screws.

3.94 in. (100 mm)

3.94 in. (100 mm)

www.insigniaproducts.com

7

NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

TV components

Right side buttons

Package contents
•
•
•
•
•
•

20" LED TV with built-in DVD player
Remote control and batteries (2 AAA)
TV stand and screws (4)
AC power adapter
Quick Setup Guide
Important Information

Front

#
1

Item
(play/pause)

2 EJECT
3 MENU
#

Item

1 Power indicator
2 Remote control
sensor

Description
Turns off when your TV is on.
Lights red when your TV is off
(standby mode).
Receives signals from the remote
control. Do not block.

4 INPUT

5 VOL–/VOL+
6 CHT/CHS

7 POWER

8

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Description
Press to start or pause DVD
playback.
Press to eject a DVD.
Press to open the on-screen
menu. For more information, see
“Navigate the menus” on
page 38.
Press this button, then press CHT
or CHS to select the video input
source your want. Wait a few
seconds. Your TV switches to the
source you selected. For more
information, see “Select the video
input source” on page 37.
In menu mode, press to confirm
selections.
Press to decrease or increase the
volume.
Press to go to the previous or next
channel in the channel list. For
more information, see “Select a
channel” on page 39.
Press to turn your TV on or off
(standby mode).
Warning: When your TV is off,
power still flows through it. To
completely disconnect power,
unplug the power cord.

Insignia 20" LED TV/DVD Combo

Left side jacks

#

Item

VIDEO/Y, PB, PR
4 OR
VIDEO/Y

5 L and R AUDIO
#

Item

1 USB

2 HDMI 2 (ARC)

3

/AUDIO OUT

Description
Connect a USB flash drive to this
jack to view compatible JPEG
picture files. For more information,
see “Connect a USB flash drive” on
page 28 and “Use a USB flash drive”
on page 46.
Connect an HDMI device to this
jack. For more information, see
“HDMI (best)” on pages 13, 19, 22,
or 25.
OR
Connect an ACR-enabled home
theater receiver to this jack.
Connect headphones, a sound bar,
analog audio amplifier, or a home
theater system to this jack to listen
to TV audio through external
speakers. For more information, see
“Analog audio” on page 31.

www.insigniaproducts.com

Description
The component and AV (composite
video ) jacks are shared. You can
connect only one component or AV
device at a time.
Connect the video for a component
video device to the VIDEO/Y, PB, PR
jacks. For more information, see
“Component video (better)” on
page 15, 20, or 23.
OR
Connect the video for an AV
(composite video) device to the
VIDEO/Y jack. For more
information, see “AV (composite
video) (good)” on page 16, 21, or 24.
Connect the audio for a component
video device to these jacks. For
more information, see “Component
video (better)” on page 15, 20, or
23.
OR
Connect the audio for an AV
(composite video) device to these
jacks. For more information, see “AV
(composite video) (good)” on
page 16, 21, or 24.

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NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

Back

# Item
1 DC IN

2 HDMI 1 (DVI)

3 PC/DVI AUDIO IN

4 VGA

DIGITAL OUTPUT
5 (Coaxial)

6 ANT/CABLE

10

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Description
Plug the AC adapter into this
connector.
Connect an HDMI device to this
jack. For more information, see
“HDMI (best)” on pages 13, 19,
22, or 25.
OR
Connect a DVI device to this
jack. For more information, see
“DVI (same as HDMI but
requires an audio connection)”
on page 14 or 26.
Connect the audio for a
computer to this jack. For more
information see “VGA (good)”
on page 27.
OR
Connect the audio for a DVI
device to this jack. For more
information see, “DVI (same as
HDMI but requires an audio
connection)” on pages 14 or 26.
Connect the video for a
computer to this jack. For more
information, see “VGA (good)”
on page 27.
Connect a sound bar, digital
audio amplifier, or home
theater system to this jack to
listen to TV audio through
external speakers. For more
information, see “Digital audio”
on page 30.
Connect an antenna or cable TV
to this jack. For more
information, see “Coaxial
(good)” on page 17 or “Connect
an antenna or cable TV (no
box)” on page 18.

Insignia 20" LED TV/DVD Combo

Remote control

# Button

Description

8 AUDIO

Press to select the sound mode. You can select Standard,
Theater, Music, News, or Custom. For more information,
see the Sound Mode option in “Adjust sound settings” on
page 51.

9 TV-MENU

Press to open the TV on-screen menu.

10 OK

Press to confirm selections or changes or to open
sub-menus.

11 HOME

Press to open the TV on-screen menu.

12 MENU

Opens the DVD menu.

13 SETUP

Opens the DVD system setup menu.

14 Media controls

Press to control disc playback. For more information, see
“Control disc playback” on page 39.
OR
Press to control a connected INlink (CEC-compatible) device.
For more information, see “Use INlink” on page 42.
OR
Press to control a photo slideshow.

15 INPUT

Press to open the INPUT SOURCE list, press S or T on the
remote control to select the video input source, then press
OK. For more information, see “Select the video input
source” on page 37.

16

(return)

In TV mode, press to return to the previous channel.

17 ASPECT

Press to change how the picture looks on the screen (aspect
ratio). For more information, see the Aspect Ratio option in
“Adjust the TV picture” on page 49.

18 FAVORITE

Press to open the Favorite channel list. For more information,
see “Set up a favorite channel list” on page 55 and “View a
favorite channel” on page 55.

19

Press to mute the sound. Press again to restore the sound.

MUTE

20 CH

/CH

Press to change TV channels. For more information, see
“Select a channel” on page 39.

# Button

Description

21 INFO*

1 POWER

Press to turn your TV on or off (standby mode).
Warning: When your TV is off, power still flows through it.
To disconnect power, unplug the power cord.

Press to display TV status information, such as the channel
number, channel name (if available), or signal source. For
more information, see “View channel information” on
page 39.

22 CH-LIST

Press to open the list of memorized channels. For more
information, see “Select a channel’ on page 39.

23 SLEEP

Press to set the sleep timer. You can select Off, 5, 10, 15, 30,
60, 90, 120, 180, or 240 minutes. For more information,
see “Set the sleep timer” on page 65.

2 Numbers
3

Press to enter channel numbers and the parental control
password.

(sub-channel) Press to enter a digital sub-channel number. For more
information, see “Select a channel” on page 39.

4 CCD

Press to turn closed captioning on or off. You can select CC
Off, CC On, or CC On when mute. For more information,
see “Turn closed captioning on or off” on page 61.

5 MTS/SAP

Press to select the audio mode for an analog program. You
can select:
• Mono—Select this option if there is noise or static
on weak stereo broadcasts.
• Stereo—Select this option for programs
broadcast in stereo.
• SAP—Select this option to listen to a secondary
audio program, if available.
OR
Press to select the audio language for a digital program, if
alternate languages are available.

6 VOL+/–

Press to increase or decrease the volume.

7 PICTURE

Press to select the picture mode. You can select Vivid,
Standard, Energy Savings, Movie, or Custom. For more
information, see the Picture Mode option in “Adjust the TV
picture” on page 49.

24

STWX

Press to navigate in on-screen menus and to adjust settings.

25 EXIT

Press to close the TV on-screen menu.

launch
26 Quick
inputs

Press HDMI to select a connected HDMI device as the video
input source.
Press DVD to select the built-in DVD player as the video
input source.

27 AUDIO

Press to select the DVD audio language if multiple languages
are available.

28 SUBTITLE

Press to select the DVD subtitle language if subtitles are
available.

29 TITLE

Press to open a DVD title menu if the DVD has one.

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11

NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

What connection should I
use?
Your TV has several connection types for
connecting devices to your TV.
For the best video quality, you should connect a
device to the best available connection.
Use the following tables to identify cables:
Video
quality

Best (use this
if your devices
have HDMI)

Connection
type and
jack

HDMI
video/audio

Component
Better than video (requires
an audio
AV
(composite) or connection)
coaxial

Connection
type and
jack

Cable connectors

Coaxial digital
audio output

Cable connector

Analog audio
input

3.5mm analog
audio output

VGA (computer)
video and
3.5mm audio

Better than
coaxial

AV (composite)
video (requires
an audio
connection)
You can use the HDMI 1 (DVI) jack on your TV to
connect a DVI device to your TV. For more
information, see “DVI (same as HDMI but requires
an audio connection)” on page 14 or 26.
Coaxial
video/audio

Good

12

Cautions
• Check the jacks for position and type
before making any connections.
• Loose connections can result in image or
color problems. Make sure that all
connections are tight and secure.
• The external audio/video equipment
shown may be different from your
equipment. If you have questions, refer to
the documentation that came with your
equipment.
• Always unplug the power cord when
connecting external equipment.

www.insigniaproducts.com

Insignia 20" LED TV/DVD Combo

Connect a cable or satellite box
Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the
best connection type available. For more information, see “What connection should I use?” on page 12.

HDMI (best)
Side of TV

Cable or
satellite box

On your TV
HDMI cable

HDMI cable
connector

HDMI jack

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
3 Connect an HDMI cable (not provided) to one of the HDMI jacks on the side or back of your TV and to the HDMI
OUT jack on the cable or satellite box.
4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to highlight HDMI 1 or HDMI 2, then press ENTER.
Note
• An HDMI cable carries both audio and video. You do not need to use any
audio cables.
• You can also press HDMI to select the cable or satellite box.

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13

NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

DVI (same as HDMI but requires an audio connection)
Note
You must use the HDMI 1 (DVI) jack to connect a cable or satellite box using
DVI. If you use another HDMI jack, you will not hear sound from the TV
speakers.

On your TV

Back of TV
HDMI cable
connector

Audio
connector

HDMI 1 (DVI)
jack

PC/DVI
AUDIO IN
jack

Audio cable
HDMI cable with
HDMI-DVI adapter
Cable or
satellite box

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
3 Connect an HDMI-DVI adapter (not provided) to one end of an HDMI cable (not provided), then connect the
adapter to the DVI OUT jack on the cable or satellite box.
4 Connect the other end of the cable to the HDMI 1 (DVI) jack on the back of your TV.
5 Connect an audio cable (not provided) to the PC/DVI AUDIO IN jack on the back of your TV and to the AUDIO
OUT jacks on the cable or satellite box.
Note
When you connect the audio using the PC/DVI AUDIO IN jack, the audio
output is analog.
6 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
7 Press INPUT to open the INPUT SOURCE list.
8 Press S or T to highlight HDMI 1, then press ENTER.
Note
You can also press HDMI to select the cable or satellite box.

14

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Insignia 20" LED TV/DVD Combo

Component video (better)
Note
Cables are often color-coded to match color-coded jacks.
Side of TV
Cable or
satellite box
On your TV

Component Audio cable
video cable connectors
connectors
Component video
cable
Component
video jacks

Analog
audio jacks

Audio cable

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
3 Connect a component video cable (not provided) to the VIDEO/Y, PB, and PR jacks on the side of your TV and
the component video out jacks on the cable or satellite box.
4 Connect an audio cable (not provided) to the L and R AUDIO jacks on the side of your TV and to the audio out
jacks on the cable or satellite TV box.
Notes
• The VIDEO/Y, PB, and PR video jacks (used to connect a component
device) share the L and R AUDIO jacks with the VIDEO/Y jack (used to
connect an AV (composite video) device).
• When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
5 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
6 Press INPUT to open the INPUT SOURCE list.
7 Press S or T to highlight Component/AV, then press ENTER.

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15

NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

AV (composite video) (good)
Notes
• Cables are often color-coded to match color-coded jacks.
• The yellow video connector on the AV cable connects to the green
VIDEO/Y jack.
Side of TV
Cable or
satellite box
On your TV

AV
(composite
video)
cable
connector

AV
(composite
video) jack

Audio cable
connectors

Analog
audio jacks

AV cable
(composite video cable)

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
3 Connect an AV (composite video) cable (not provided) to the green VIDEO/Y jack and L and R AUDIO jacks on
the side of your TV and to the AV (composite video) and audio out jacks on the cable or satellite box.
Notes
• The VIDEO/Y, PB, and PR video jacks (used to connect a component
device) share the L and R AUDIO jacks with the VIDEO/Y jack (used to
connect an AV (composite video) device).
• When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to highlight Component/AV, then press ENTER.

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Coaxial (good)
Cable or
satellite box

On your TV

Coaxial cable
connector

Coaxial cable

ANT/CABLE
jack
Back of TV

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
3 Connect a coaxial cable (not provided) to the ANT/CABLE jack on the back of your TV and to the coaxial out jack
on the cable or satellite box.
4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to highlight TV, then press ENTER.
7 If you cannot tune to channels you know exist, scan for channels. See “Automatically scan for channels” on
page 53.
Notes
• Use a coaxial cable to eliminate interference and noise from radio
waves.
• Do not bundle the coaxial cable with the power cord or other cables.

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Connect an antenna or cable TV (no box)
Antenna or cable TV
(no box)

On your TV

Coaxial cable
connector
Coaxial cable

ANT/CABLE
jack

Back of TV
1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect a coaxial cable (not provided) to the ANT/CABLE jack on the back of your TV and to the antenna or
cable TV wall jack.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Press INPUT to open the INPUT SOURCE list.
5 Press S or T to highlight TV, then press ENTER.
6 If you cannot tune to channels you know exist, scan for channels. See “Automatically scan for channels” on
page 53.
Notes
• Use a coaxial cable to eliminate interference and noise from radio
waves.
• Do not bundle the coaxial cable with the power cord or other cables.
• If the antenna is not installed correctly, contact qualified service
personnel to correct the problem.
• If the signal level for a channel is weak, the picture may be distorted.
Adjust the antenna or use a highly directional outdoor or set-top
antenna with a built-in amplifier.
• If the picture quality is good on some channels and poor on others, the
problem may be caused by a poor or weak signal from the broadcaster
or cable TV provider.
• If you connect to cable TV without a set-top box and experience poor
picture quality, you may need to install a set-top box to improve signal
reception and picture quality. Contact your cable TV provider about
upgrading to a set-top box.
• Many high-definition (HD) channels upscale standard-definition (SD)
content. The picture displayed on your TV is still displayed as SD, thus
the picture quality will not be as clear or crisp as it would be if the
content was originally recorded in HD.

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Connect a DVD or Blu-ray player
Many DVD or Blu-ray players have more than one connection type. To get the best video, you should use the best
connection type available. For more information, see “What connection should I use?” on page 12.

HDMI (best)
Side of TV

DVD or Blu-ray player

On your TV

HDMI cable
HDMI cable
connector

HDMI jack

1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.
2 Connect an HDMI cable (not provided) to one of the HDMI jacks on the side or back of your TV and to the HDMI
OUT jack on the DVD or Blu-ray player.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and the DVD or Blu-ray player.
4 Press INPUT to open the INPUT SOURCE list.
5 Press S or T to highlight HDMI 1 or HDMI 2, then press ENTER.
Note
• An HDMI cable carries both audio and video. You do not need to use any
audio cables.
• You can also press HDMI to select the DVD or Blu-ray player.

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Component video (better)
Note
Cables are often color-coded to match color-coded jacks.
Side of TV

DVD or Blu-ray player

On your TV

Component
video cable
connectors

Component
video jacks

Audio cable
connectors

Component video
cable

Analog
audio jacks

Audio cable

1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.
2 Connect a component video cable (not provided) to the VIDEO/Y, PB, and PR jacks on the side of your TV and to
the COMPONENT OUT jacks on the DVD or Blu-ray player.
3 Connect an audio cable (not provided) to the L and R AUDIO jacks on the side of your TV and to the L/R AUDIO
OUT jacks on the DVD or Blu-ray player.
Notes
• The VIDEO/Y, PB, and PR video jacks (used to connect a component
device) share the L and R AUDIO jacks with the VIDEO/Y jack (used to
connect an AV (composite video) device).
• When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
4 Plug your TV’s power cord into a power outlet, then turn on your TV and the DVD or Blu-ray player.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to select Component/AV, then press ENTER.

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AV (composite video) (good)
Notes
• Cables are often color-coded to match color-coded jacks.
• The yellow video connector on the AV cable connects to the green
VIDEO/Y jack.
Side of TV
DVD or Blu-ray player
On your TV

AV
(composite
video) video
cable
connector

AV
(composite
video)
video jack

Audio cable
connectors

Analog
audio jacks
AV cable
(composite video cable)

1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.
2 Connect an AV cable (not provided) to the VIDEO/Y jack and L and R AUDIO jacks on the side of your TV and to
the AV OUT jacks on the DVD or Blu-ray player.
Notes
• The VIDEO/Y, PB, and PR video jacks (used to connect a component
device) share the L and R AUDIO jacks with the VIDEO/Y jack (used to
connect an AV (composite video) device).
• When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and the DVD or Blu-ray player.
4 Press INPUT to open the INPUT SOURCE list.
5 Press S or T to select Component/AV, then press ENTER.

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Connect a game console
HDMI (best)
Side of TV
Game
console
On your TV

HDMI cable

HDMI cable
connector

HDMI jack

1 Make sure that your TV’s power cord is unplugged and the game console is turned off.
2 Connect an HDMI cable (not provided) to one of the HDMI jacks on the side or back of your TV and to the HDMI
OUT jack on the game console.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the game console, then set it to the correct output mode. For more information, see the documentation
that came with the console.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to highlight HDMI 1 or HDMI 2, then press ENTER.
Note
• An HDMI cable carries both audio and video. You do not need to use any
audio cables.
• You can also press HDMI to select the game console.

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Component video (better)
Note
Cables are often color-coded to match color-coded jacks.
Side of TV
Game
console
On your TV

Component
video cable
connectors

Audio cable
connectors

Console-specific
component video and
audio cable

Component
Analog
video jacks audio jacks

1 Make sure that your TV’s power cord is unplugged and the game console is turned off.
2 Connect the video and audio connectors on the component video cable (not provided) to the VIDEO/Y, PB, and
PR jacks and L and R AUDIO jacks on the side of your TV and to the component jack(s) on the game console.
Note
• Your game console may require a special component video cable. See
the documentation that came with your game console or check the
manufacturer’s website.
• The VIDEO/Y, PB, and PR video jacks (used to connect a component
device) share the L and R AUDIO jacks with the VIDEO/Y jack (used to
connect an AV (composite video) device).
• When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the game console, then set it to the correct output mode. For more information, see the documentation
that came with the console.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to select Component/AV, then press ENTER.

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AV (composite video) (good)
Notes
• Cables are often color-coded to match color-coded jacks.
• The yellow video connector on the AV cable connects to the green
VIDEO/Y jack.
Side of TV
Game
console
On your TV

AV
(composite
video) cable
connector

Audio cable
connectors

AV
(composite
video) video
jack

Analog
audio jacks

Console-specific AV
cable
(composite video
cable)

1 Make sure that your TV’s power cord is unplugged and the game console is turned off.
2 Connect the video and audio connectors on the game console’s AV cable (not provided) to the green VIDEO/Y
jack and L and R AUDIO jacks on the side of your TV and to the AV (composite video) jack(s) on the game
console.
Notes
• Most game consoles come with a special AV (composite video) cable.
See the documentation that came with your game console or check the
manufacturer’s Web site.
• The VIDEO/Y, PB, and PR video jacks (used to connect a component
device) share the L and R AUDIO jacks with the VIDEO/Y jack (used to
connect an AV (composite video) device).
• When you connect the audio using the L and R AUDIO jacks, the audio
output is analog.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the game console, then set it to the correct output mode. For more information, see the documentation
that came with the console.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to select Component/AV, then press ENTER.

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Connect a computer
HDMI (best)
Side of TV

On your TV
HDMI cable

HDMI cable
connector

HDMI jack

1 Make sure that your TV’s power cord is unplugged and the computer is turned off.
2 Connect an HDMI cable (not provided) to one of the HDMI jacks on the side or back of your TV and to the HDMI
OUT jack on the computer.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and the computer.
4 Press INPUT to open the INPUT SOURCE list.
5 Press S or T to highlight HDMI 1 or HDMI 2, then press ENTER.
6 Adjust the display properties on the computer, if necessary.
Note
You can also press HDMI to select the computer.

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DVI (same as HDMI but requires an audio connection)
Note
You must use the HDMI 1 (DVI) jack to connect a computer using DVI. If you
use another HDMI jack, you will not hear sound from the TV speakers.

On your TV

HDMI cable
connector

HDMI 1 (DVI)
jack

Back of TV

Audio cable
connector

PC/DVI
AUDIO IN
jack
Audio cable

HDMI cable with
HDMI-DVI adapter
1 Make sure that your TV’s power cord is unplugged and the computer is turned off.
2 Connect an HDMI-DVI adapter (not provided) to one end of an HDMI cable (not provided), then connect the
adapter to the DVI OUT jack on the computer.
3 Connect the other end of the cable to the HDMI 1 (DVI) jack on the back of your TV.
4 Connect an audio cable (not provided) to the PC/DVI AUDIO IN jack on the back of your TV and to the AUDIO
OUT (headphone) jack on the computer.
Note
When you connect the audio using the PC/DVI AUDIO IN jack, the audio
output is analog.
5 Plug your TV’s power cord into a power outlet, then turn on your TV and the computer.
6 Press INPUT to open the INPUT SOURCE list.
7 Press S or T to select HDMI 1, then press ENTER.
Note
You can also press HDMI to select the computer.
8 Adjust the display properties on the computer, if necessary.

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VGA (good)
On your TV

Back of TV
VGA cable
connector

Audio cable
connector

VGA jack

PC/DVI
AUDIO IN jack
Audio cable
VGA cable

1 Make sure that your TV’s power cord is unplugged and the computer is turned off.
2 Connect a VGA cable (not provided) to the VGA jack on the back of your TV and to the VGA jack on the
computer.
3 Connect an audio cable (not provided) to the PC/DVI AUDIO IN jack on the back of your TV and to the AUDIO
OUT (headphone) jack on the computer.
4 Plug your TV’s power cord into a power outlet, then turn on your TV and the computer.
5 Press INPUT to open the INPUT SOURCE list.
6 Press S or T to select VGA, then press ENTER.
7 Adjust the display properties on the computer, if necessary.

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Connect a USB flash drive
Side of TV

USB flash
drive

1 Plug a USB flash drive into the USB port on the side of your TV.
Caution
Do not remove the USB flash drive or turn off the TV while using the USB
flash drive. You may lose data or damage the USB flash drive.
2 If your TV is turned on when you connect the USB flash drive, press S or T to select Yes in the message that
appears. The PHOTOS menu opens.
OR
If you switch to a different video input source after you plug in the USB flash drive and want to switch back to
the drive, press INPUT to open the INPUT SOURCE list, press S or T to select USB (Photos), then press ENTER.
The PHOTOS menu opens.
Note
The Photos viewer only supports JPEG format images (with “.jpg” file
extensions) and not all JPEG files are compatible with your TV.
For more information, see “Use a USB flash drive” on page 46.

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Connect headphones
When you connect headphones, the TV speakers are muted.
Warning
Loud noise can damage your hearing. When using headphones, use the
lowest volume setting on your headphones that still lets you hear the sound.
Side of TV

1 Connect the headphones to the /AUDIO OUT jack on the side of your TV.
2 In the screen that opens, press W or X to highlight Headphones, then press ENTER. For more information, see
“Select the audio out mode” on page 52.
Notes
• If you connect headphones when your TV is turned off, then you turn on
your TV, the TV speakers are muted and the audio plays through the
headphones.
• You can also connect a home theater system or sound bar to the
/AUDIO OUT jack.

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Connect external speakers or sound bar
You can connect an external speaker system or sound bar to the digital audio jack.

Digital audio

On your TV

Back of TV

Digital coaxial
audio cable
connector

Digital
coaxial audio
jack

External speaker
system
Digital coaxial audio cable
Sound bar

1 Make sure that your TV’s power cord is unplugged and the external speaker system or sound bar is turned off.
2 Connect a digital coaxial audio cable (not provided) to the DIGITAL OUTPUT jack on the back of your TV and to
the optical AUDIO IN jack on the digital home theater system or sound bar.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the external speaker system or sound bar, then set it to the correct source. For more information, see
the documentation that came with the external speakers system or sound bar.
5 On your TV, set the Digital Audio/SPDIF option on the AUDIO menu to PCM. See the Digital Audio/SPDIF
option in “Adjust sound settings” on page 51.

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Analog audio
When you connect an external speaker system or sound bar to the

/AUDIO OUT jack, the TV speakers are muted.

Side of TV

External speaker
system

On your TV
Sound bar
Audio cable
Audio cable
connector

/AUDIO OUT
jack

1 Make sure that your TV’s power cord is unplugged and the external speaker system or sound bar is turned off.
2 Connect an audio cable (not provided) to the /AUDIO OUT jack on the side of your TV and to the AUDIO IN
jacks on the analog home theater system or sound bar.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the external speaker system or sound bar, then set it to the correct source. For more information, see
the documentation that came with the external speaker system or sound bar.
5 On your TV, set the Headphones/Audio Out option on the AUDIO menu to Headphones/Audio Out Variable
or Audio Out Fixed. See the Headphone/Audio Out option in “Adjust sound settings” on page 51.

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Connect a home theater system with multiple devices
DVD or Blu-ray player

Cable or satellite box

AV receiver

Game console

USB flash drive
Antenna or cable
TV connected
directly to the
wall jack
Computer
The connections you make depend on the video and audio jacks available on your devices. Refer to the
documentation that came with your devices for connection information.
Just remember to use the best connection types available for the best picture and sound. For information about
connection types, see “What connection should I use?” on page 12.

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Connect power

1 Connect the AC power adapter to the DC IN jack on the back of your TV.
2 Connect the other end of the power adapter to a power outlet.
Caution
• Your TV should only be operated from the power source indicated on
the label.
• Always unplug the AC power adapter from the power outlet when you
will not be using your TV for an extended period of time.

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Use the remote control
Install remote control batteries
1 While pressing the release latch on the back of
the remote control, lift the battery
compartment cover off of the remote control.

Cautions
• Batteries should not be exposed to
excessive heat, such as sunshine, heat
registers, or fire.
• Battery chemicals can cause a rash. If the
batteries leak, clean the battery
compartment with a cloth. If chemicals
touch your skin, wash immediately.
• Make sure that batteries are disposed of
correctly. Do not burn or incinerate.
Notes
• Do not mix batteries of different types.
• Do not mix old and new batteries.
• Remove batteries when the charge is
depleted.
• If the remote control is not going to be
used for an extended period of time,
remove the batteries.

Aim the remote control
• Point the remote control towards the remote
sensor on the front of your TV. For the location
of the remote sensor, see “Front” on page 8.

2 Insert two AAA batteries into the battery
compartment. Make sure that you match the +
and – symbols on the batteries with the + and –
symbols in the battery compartment.

3 Replace the battery compartment cover.

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Turn on your TV for the first
time
The first time you turn on your TV, the TV SETUP
wizard opens. The wizard guides you through
setting up basic settings including the menu
language, time setting, picture mode, TV signal
source, and the channel list.
1 Make sure that you have:
• Installed the remote control batteries. (See
page 34 for details.)
• Connected an antenna, cable TV, or satellite
TV. (See page 13 through 18 for details.)
• Connected the power cord. (See page 33 for
details.)
2 Press (power) to turn on your TV. The Choose
your Menu Language screen opens.

6 Press S or T to highlight Time Zone, then press
X to access the setting.
7 Press S or T to select your time zone. You can
select Eastern, Central, Mountain, Pacific,
Alaska, Hawaii, Atlantic, or Newfoundland,
then press ENTER, MENU, or W.
8 Press S or T to highlight Daylight Saving, then
press X to access the setting.
9 Press S or T to select On (if your viewing area
observes Daylight Saving Time) or Off (if your
viewing area does not observe Daylight Saving
Time), then press ENTER, MENU, or W.
10 If you selected Manual for Mode:
• Press S or T to highlight Year, Month, or Day,
then press X to access the setting. Press S or
T to adjust the setting, then press ENTER.
• Press S or T to highlight Time, then press X to
access the setting. Press W or X to highlight
the hour, minute, or AM/PM field, then press S
or T to adjust the setting. When you are
finished, press ENTER.
11 When you have finished setting the time, press
ENTER. The What is your viewing environment
screen opens.

3 Press S or T to highlight the language you
want, then press ENTER. The time setting screen
opens.

12 Press S or T to highlight Home Use Mode or
Store Display Mode, then press ENTER.
If you selected Store Display Mode, a message
asks if you are sure you want this mode. Select
Yes to continue using Store Display Mode, or
select No to change your selection, then press
ENTER. Store Display Mode is not an energy
savings mode and will display a retail banner.
The Choose your TV Source screen opens.
4 Press S or T to highlight Mode, then press X to
access the setting.
5 Press S or T to select Manual (to set the date
and time manually) or Auto (to set the date and
time automatically from a TV signal source
based on the time zone you select), then press
ENTER, MENU, or W.
Note
If you select Auto, the displayed time will
be incorrect until your TV gets the correct
time from a TV signal source.

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NS-20ED310NA15 Insignia 20" LED TV/DVD Combo
13 Press S or T to highlight Antenna, Cable
Service, or Satellite Service, then press ENTER.
A If you select Antenna, your TV scans for
available channels. The scan may take
several minutes.

B If you select Cable Service, a message asks if
you have a cable box:

• Select No, then press ENTER if no cable
box is connected. Your TV scans for
available channels. The scan may take
several minutes.
• Select Yes, then press ENTER if a cable box
is connected. A message asks how you
connected the cable box to your TV.

Note
You can press EXIT to stop the auto
channel search, but you will need to run
the auto channel search again to create a
channel list.

• Select HDMI, Component, or AV, then
press ENTER if you connected a cable
box to your TV using one of these
cables. Read the message, then press
ENTER to close the wizard.
• Select Coaxial, then press ENTER if you
connected a cable box to your TV using
a coaxial cable. Read the message, then
press ENTER to start the channel scan
(VHF channels only).
Note
You can press EXIT to stop the auto channel
search, but you will need to run the auto
channel search again to create a channel
list.

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C If you select Satellite Service, a message
asks how you connected the satellite box to
your TV:

Understand the basics
Turn your TV on or off
1 Make sure that the power cord is connected to a
power outlet.
2 Press (power) to turn on your TV. The power
indicator turns off.
3 Press (power) again to turn off your TV. Your
TV enters standby mode, and the power
indicator turns red.

• Select HDMI, Component, or AV, then
press ENTER if you connected a satellite
box to your TV using one of these cables.
Read the message, then press ENTER to
close the wizard.
• Select Coaxial, then press ENTER if you
connected a satellite box to your TV using
a coaxial cable. Read the message, then
press ENTER to start the channel scan (VHF
channels only).

Warning
When your TV is in standby mode, it is still
receiving power. To completely disconnect
power, unplug the power cord.
Note
If your TV does not receive an input signal
for several minutes, it automatically goes
into standby mode.

Select the video input source
Note
Your TV automatically detects and displays
which video jacks have devices connected
to them when the devices are turned on.
You can turn this feature off to always
display all inputs. For more information,
see “Turn Input Sensor on or off” on
page 66.

Note
You can press EXIT to stop the auto channel
search, but you will need to run the auto
channel search again to create a channel
list.
4 To watch TV, press INPUT, press S or T to
highlight the video input source for your TV in
the INPUT SOURCE list, then press ENTER.
• If your TV is connected to an antenna, cable TV
(no box), or cable or satellite TV box using a
coaxial cable, select TV.
• If your TV is connected to a cable or satellite
box using an HDMI cable or HDMI cable with a
DVI adapter, select HDMI 1 or HDMI 2.
• If your TV is connected to a cable or satellite
box using a component video cable, select
Component/AV.
• If your TV is connected to a cable or satellite
box using an AV (composite video) cable,
select Component/AV.

1 Turn on your TV, then press INPUT. The INPUT
SOURCE list opens.
2 If you want to use a device connected to a video
input (such as a DVD or Blu-ray player), turn on
the device.

3 Press S or T to select a video input source, then
press ENTER.
Note
If Auto Inut Sensing is turned on, the
INPUT SOURCE list displays Component
when a component video device is
connected or displays AV when a
composite video device is connected. For
more information, see “Turn Input Sensor
on or off” on page 66.

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On-screen menu overview

SETTINGS menu (TV mode)

Notes
• Depending on the signal source
selected, you may see different
options on your screen.
• Menu items that are not selectable are
grayed out.
• Menus in this manual are described in
TV mode, unless otherwise indicated.
• The screens shown in this manual are
for explanation purposes and may
vary from the actual screens on your
TV.
PHOTOS menu (USB mode)
PICTURE menu (TV mode)

Navigate the menus
AUDIO menu (TV mode)

Press TV-MENU to open the on-screen
menu.

Press the right or left arrow to move the
cursor on the screen or to adjust a selected
item.

Press the up or down arrow to select
menu options.

CHANNELS menu (TV mode)

Press OK to confirm a selection or enter a
sub-menu.

Press EXIT to close the menu.
Press TV-MENU to return to the previous
menu.

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Select a channel
• Press CH
or CH to go to the next or previous
channel on the memorized channel list.
• Press the number buttons to enter the channel
number you want, then wait for the channel to
change or press ENTER to immediately change
the channel.
• To select a digital sub-channel, press the number
buttons to select the main digital channel, press
(dot), then press the number button for the
sub-channel. Wait for the channel to change, or
press OK to immediately change the channel. For
example, to tune to channel 5.1, press 5, (dot),
then 1.
Note
Button presses must be within three
seconds of each other.
• Press
(return) to go to the last viewed
channel.
• Press CH-LIST to open the list of memorized
channels, press S or T to highlight a channel,
then press OK.
• Press FAVORITE to open the favorite channel list,
press S or T to highlight a channel, then press
ENTER. For information about setting up a
favorite channel list, see “Set up a favorite channel
list” on page 55.
Note
If a list has more than one page, press S or
T to scroll through the pages.

Use the DVD player
Most DVDs and your DVD player have region codes
that help control illegal distribution of DVDs. The
region code for your DVD player is 1. You can only
play DVDs with a region code of 1 or ALL. The
region code for a DVD is printed on the DVD or the
DVD packaging. See “DVD player” on page 77 for a
list of compatible disc formats.
Warning
Keep your fingers clear of the disc slot
when loading or unloading a disc.
Neglecting to do so may cause serious
personal injury.

Play a disc
Note
When you insert a disc into the slot, the
DVD player automatically pulls the disc
into the slot. You do not need to force the
disc into the slot.
1 Press (power) to turn on your TV.
2 Insert a disc into the disc slot with the label
facing the back of your TV. The picture next to
the disc slot shows how to insert a disc.
Playback begins automatically.
Notes
• If your TV is off when you insert a disc
or you switch to another video mode,
press DVD to switch back to the DVD
player.
• If a disc is not in the disc slot when you
switch to DVD mode, NO DISC appears
on the screen.

Adjust the volume
• Press VOL+ or VOL– to increase or decrease the
volume.
• Press /MUTE to turn off the sound. Press
/MUTE again to turn the sound back on.

Control disc playback

View channel information
• Press INFO* to view an information banner. The
information banner shows the current program
information such as channel number, video input
source, and resolution.
• Digital channel information—Displays the
channel number, station name, channel label,
broadcast program name, TV rating, signal
type, audio information, resolution, current
time, signal strength, day of the week, date
and current program start and end times, if
provided by the broadcaster.
• Analog channel information—Displays
channel number, channel label (if present),
signal type, audio information, day of the
week, date, and resolution, if provided by the
broadcaster.

• Press VOL+ or VOL– to adjust the volume.
• Press (pause) to pause playback. Press again
or X (play) to resume playback.
• Press
(skip back) to go to the previous chapter
or track. Press
(skip forward) to go to the next
chapter or track.
• Press
(fast reverse) to quickly move backward
on a disc. Press
(fast forward) to quickly move
forward on a disc. Each time you press one of
these buttons, the speed changes. The speeds are
2 ×, 4×, 8×, 16×, 32×. Press
(play/pause) to
resume normal playback.
• Press (stop) once to stop playback. If you press
X (play), playback resumes where the disc
stopped. Press (stop) twice. When you press
X (play), playback begins at the beginning.

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Adjust DVD player settings
1 While in DVD mode and with playback stopped
or no disc in the disc slot, press SETUP. The
General Setup Page menu opens.

2 Press S or T to select a setting or press W or X
to select another menu, then press OK.
3 When a setting is selected, press W or X to
adjust the setting, then press OK.
4 Press W to return to the top of the settings list if
you want to adjust more settings, or press
SETUP to close the menu.

• Screen Saver—When this setting is turned on
and the DVD player is stopped or paused for
three minutes, a screen saver appears. To close
the screen saver, press any DVD control
button. You can select On or Off.

• Last Memory—If you turn off your TV with a
disc in the disc slot or eject a disc when Last
Memory is turned on, then turn on your TV
or insert the same disc, playback resumes
where it stopped.You can select On or Off.

DVD on-screen menus
General Setup Page
• TV Display—Displays the screen aspect ratio.
The default setting is Wide (16:9). You cannot
change this setting.

Audio Setup Page
Press OK or X to access the Speaker Setup menu.

• OSD Lang—Selects the language for the
on-screen menus. You can select English,
French, or Spanish.

Downmix—You can select:
• LT/RT—Outputs the audio from a disc
recorded with multi-channel audio to the left
and right channels.
• Stereo—Outputs the audio from a disc
recorded with multi-channel audio in stereo.

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Dolby Digital Setup
• Dynamic—Sets the compression ratio to
control the sound (volume) contrast. The
sound contrast is the difference in volume
between the loud and soft sounds on a disc’s
audio track.
Press S or T to select a compression ratio.

Subtitle—Turns subtitles on or off and selects the
DVD subtitle language, if the DVD was recorded
with subtitles.

Disc Menu—Selects the language for the DVD
menu if the DVD was recorded with multiple menu
languages.
Preference Page
Note
This menu is only available when your TV
is in DVD mode and playback is
completely stopped (you pressed (stop)
twice) or no disc is inserted.
TV Type—You can select:
• NTSC—Displays the TV type. This information
is for display only. You cannot change this
option.

Parental—Sets the parental control rating level.
When you select a level, DVDs recorded with a
higher rating level cannot be viewed. You can
select:
• KIDSAFE
• G
• PG
• PG 13
• PGR
• R
• NC 17
• ADULT

Audio—Selects the audio language for the DVD, if
the DVD was recorded in multiple languages.

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NS-20ED310NA15 Insignia 20" LED TV/DVD Combo
Password—Lets you set or change the parental
control password. You must enter the password to
set the parental rating level and to view DVDs with
a locked rating level.

1 Select Password, press X to highlight Change,
then press OK. The password screen opens.

Use INlink
INlink lets you control HDMI CEC-compatible
devices connected to the HDMI jacks on your TV
using the remote control that came with your TV. To
use INlink, you must set the INlink Control setting
on the SETTINGS · INlink menu to On.
Notes
• HDMI cables must be used to connect
HDMI CEC-compatible devices to your TV.
• The connected device’s HDMI CEC feature
must be turned on.
• If you connect an HDMI device that is not
HDMI CEC-compatible, none of the
INlink Control features work.
• Depending on the connected HDMI
device, some INlink Control features
may not work.

Turn INlink on or off
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

2 Use the number buttons on the remote control
to enter the old password in the Old Password
box. The default password is (0000). If you
forget your password, enter 9999.
3 Press T to move to the New Password box,
then enter a new password.
4 Press T to move to the Confirm PWD box, then
enter the new password again.
Default—Resets all DVD settings, except the
parental control setting and password, to the
defaults.

3 Press S or T to highlight INlink, then press
ENTER. The SETTINGS · INlink menu opens.

Note
When you select Default, the Setup menu
closes. To open the menu again, press
SETUP.

4 Press S or T to highlight INlink Control, then
press ENTER.
5 Press S or T to highlight On or Off, then press
ENTER.
6 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

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Turn Device Auto Power Off on or off

Turn TV Auto Power On on or off

When INlink is set to On, Device Auto Power Off
automatically turns off HDMI CEC devices when you
turn off your TV.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

TV Auto Power On automatically turns on your TV
when an HDMI CEC device is turned on, if the
device has this feature.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight INlink, then press
ENTER. The SETTINGS · INlink menu opens.

3 Press S or T to highlight INlink, then press
ENTER. The SETTINGS · INlink menu opens.

4 Press S or T to highlight Device Auto Power
Off, then press ENTER.
5 Press S or T to highlight On (turns off the
connected devices when you turn off your TV)
or Off (does not turn off the connected devices
when you turn off your TV), then press ENTER.
6 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

4 Press S or T to highlight TV Auto Power On,
then press ENTER.
5 Press S or T to highlight On (turns on your TV
when you turn on the connected device) or Off
(does not turn on your TV when you turn on the
connected device), then press ENTER.
6 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

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Turn Audio Receiver on or off

Display a list of INlink-compatible devices

When INlink is turned on and you have connected
an HDMI CEC-compatible audio receiver to your TV,
turning on Audio Receiver lets you use your TV’s
remote control to control the volume on the audio
receiver.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

You can display a list of HDMI CEC devices that are
connected to your TV.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight INlink, then press
ENTER. The SETTINGS · INlink menu opens.
3 Press S or T to highlight INlink, then press
ENTER. The SETTINGS · INlink menu opens.

4 Press S or T to highlight Audio Receiver, then
press ENTER.
5 Press S or T to highlight On (your TV’s remote
control controls the connected audio receiver’s
volume) or Off (your TV’s remote control does
not control the connected audio receiver’s
volume), then press ENTER.
6 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

44

4 Press S or T to highlight INlink Device Lists,
then press ENTER. A list of the HDMI
CEC-compatible devices you have connected
appears.
5 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

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Insignia 20" LED TV/DVD Combo

Select INlink-compatible devices
When a connected INlink-compatible device is
turned off (in standby mode), Connect wakes (turns
on) the device.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

Open an INlink-compatible device’s root
menu
You can open an INlink-compatible device’s root
menu, then use your TV’s remote control to control
the device, if the device has this feature.
1 Press INPUT, press S or T to highlight the
INlink-compatible device you want, then press
ENTER.
2 Press TV-MENU. The on-screen menu opens.
3 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight INlink, then press
ENTER. The SETTINGS · INlink menu opens.

4 Press S or T to highlight INlink, then press
ENTER. The SETTINGS · INlink menu opens.

4 Press S or T to highlight Connect, then press
ENTER. A list of HDMI CEC-compatible devices
you have connected opens.
5 Press S or T to highlight the device you want to
connect to, then press ENTER.
6 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

5 Press S or T to highlight Root Menu, then press
ENTER. The device’s root menu opens, and you
can use your TV’s remote control to control the
device.
6 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

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Use a USB flash drive

Browse photos

You can connect a USB flash drive to your TV to
view compatible JPEG pictures.

1 Switch to USB mode. See “Switch to USB mode”
on page 46. The PHOTOS menu opens.

Notes
• Never remove the USB flash drive or
turn off your TV while viewing JPEG
pictures.
• The JPEG picture viewer only supports
JPEG format images (with “.jpg” file
extensions) and not all JPEG files are
compatible with your TV.

Switch to USB mode
1 Make sure that you have connected the USB
flash drive to the USB port on your TV.
2 If your TV is turned on when you connect the
USB flash drive, press S or T to highlight Yes in
the message that appears, then press ENTER.
The PHOTOS menu opens.
OR
If you connected the USB flash drive, then
changed to a different video input source, press
INPUT to open the INPUT SOURCE list, press S or
T to highlight USB (Photos), then press ENTER.
The PHOTOS menu opens.

2 Press S or T to highlight Browse Photos, then
press ENTER. The screen displays folder names
and photo files stored on the USB flash drive in a
thumbnail index with the first folder or file
highlighted. A control bar appears at the
bottom of the screen.
Note
Photos are shown in the order they appear
on the USB flash drive. They may not be
listed in file name order.

Note
To exit USB mode, press INPUT to open
the INPUT SOURCE list, then select another
input source.

3 To navigate the thumbnail index screen, press:
• S T W or X to browse through the files and
folders.
• ENTER to view a highlighted photo full-screen
or open a highlighted folder.
• TV-MENU to open the PHOTOS menu.
• FAVORITE to add or remove a photo from the
favorite photo list. A heart appears on a photo
that has been added to the favorite photo list.
• Press EXIT to close the control bar.

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When a photo is displayed full-screen, a control
bar appears at the bottom of the photo. The file
name, picture resolution, size, and date are
displayed on the bottom of the control bar. If
you do not press a button within 10 seconds,
the control bar closes. Press INFO to open the
control bar again.

4 To navigate on the photo screen, press:
• W to go to the previous photo.
• X to go to the next photo.
• ENTER to rotate the photo clockwise.
• ASPECT one or more times to enlarge the
image by 2×, or 4× or to select Fill (to fill the
screen). You can press S T W or X to pan the
photo.
• EXIT to return to the thumbnail index.
• TV-MENU to return to the PHOTOS menu.

View favorite photos
After you create your favorite photo list, you can
browse among your favorite photos quickly.
1 Switch to USB mode. See “Switch to USB mode”
on page 46. The PHOTOS menu opens.

2 Press S or T to highlight Favorite Photos, then
press ENTER. A thumbnail index of your favorite
photos opens with a control bar at the bottom
of the screen. A heart appears on a favorite
photo.
Note
Photos are shown in the order they appear
on the USB flash drive. They may not be
listed in file name order.

You select photos and navigate on the photo
screen in the same way you do when you are
browsing through photos. For more
information, see “Browse photos” on page 46.

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View photos in a slideshow

Customize slideshow settings

You can view your photos in a slideshow.
1 Switch to USB mode. See “Switch to USB mode”
on page 46. The PHOTOS menu opens.
2 If the photos you want to view are in a folder on
the USB flash drive, select the folder. For
information about selecting a folder, see
“Browse photos” on page 46 or “View favorite
photos” on page 47.
3 Press TV-MENU. The PHOTOS menu opens
again.

You can customize the slideshow settings,
including Repeat, Shuffle, Speed, and Transition.
1 Switch to USB mode. See “Switch to USB mode”
on page 46. The PHOTOS menu opens.

2 Press S or T to highlight Settings, then press
ENTER. The PHOTOS · SETTINGS menu opens.

4 Press S or T to highlight View Slideshow, then
press ENTER. A slideshow starts with the first
photo in the current folder.
5 To control the slideshow, press:
• ENTER to pause or start the slideshow.
• EXIT to exit the slideshow and return to the
thumbnail index.
• TV-MENU to go to the PHOTOS menu.
3 Press S or T to highlight an option, then press
ENTER. You can select:
• Repeat—Repeats the slideshow when it
reaches the end. You can select On or Off.
• Shuffle—Displays the slideshow photos in
random order. You can select On or Off.
• Speed—Sets the amount of time a photo is
displayed before the slideshow moves to the
next photo. You can select 4 Sec, 6 Sec, or
8 Sec.
• Transition—Selects the way photos transition
when moving to the next file in the slideshow.
You can select:
• None—No transition effect.
• Fade to Black—Fades the screen to black
between photos.
• Vertical Wipe—Wipes the screen from top
to bottom between photos.
• Horizontal Wipe—Wipes the screen from
left to right between photos.
• Random—Randomly selects a transition
effect.
4 Press EXIT to close the menu.

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Adjust the picture
Adjust the TV picture
You can adjust various settings to improve the
quality of the TV picture. Also, you can reset all
picture settings to the factory default.
1 Press TV-MENU. The on-screen menu opens
with the PICTURE menu displayed.

2 Press T or ENTER to access the menu.
3 Press S or T to highlight an option, then press
ENTER to access the option. You can select:
• Picture Mode—Selects the picture mode. You
can select:
• Vivid—(a bright and vivid picture).
Significantly increases the contrast,
brightness, and sharpness. This selection is
good for video games, animation, and in
bright light environments.
• Standard—(a standard picture).
Moderately increases the contrast,
brightness, and sharpness. This selection is
good for standard TV broadcasts.
• Energy Savings—(the backlight
brightness is decreased). Your TV has a
backlight that provides light for displaying
a picture. By reducing the amount of light,
your TV uses less energy.
• Movie—(a finely detailed picture). Adjusts
the brightness and contrast and lowers the
sharpness for a more realistic picture. This
selection is good for watching the highest
quality video such as Blu-ray Discs, DVDs,
and HDTV.
• Custom—(customized picture). Lets you
manually adjust picture settings such as
brightness, contrast, and sharpness.
Note
You can also press PICTURE to select the
picture mode.
• Backlight—Sets the overall brilliance of the
screen.
• Brightness—Adjusts the brightness of the
dark areas of the picture.
• Contrast—Adjusts the brightness of the light
areas of the picture.
• Color—Adjusts the color intensity of the
picture. A low setting may make the color look
faded. A high setting may make the color look
artificial.

• Tint—Adjusts the color balance of the picture.
Use this control to make skin tones look more
natural.
• Sharpness—Adjusts the color detail of
images. If you set this control too high, dark
images may appear with light or white edges.
• Advanced Video—Opens the
PICTURE · ADVANCED VIDEO menu where you
can adjust additional video options.

• Aspect Ratio—Adjusts how the picture
fills the screen. You can select:
Aspect ratio
options
Normal:
Displays the image in the
original aspect ratio. Black
bars appear if the image is
not in the widescreen (16:9)
aspect ratio.
Zoom:
Expands the image to fill
the screen. The top and
bottom of the image may be
cropped.

Example

Wide:
Use this option to view
content recorded in a 16:9
(widescreen) aspect ratio.
Cinema:
Stretches the image at the
edges, but keeps a clear
image in the center.
Auto:
Automatically adjusts the
image based on the screen
size and the TV program.
Note: Auto is only
available when Auto
Aspect Ratio in the
CHANNELS menu is set to
On.

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Note
You can also press ASPECT to select the
aspect ratio.

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• Overscan—Extends text and images past
the screen edges to hide edge artifacts.
You can select On or Off.
• Dynamic Backlight (DCR)—Enhances the
contrast ratio between light and dark areas
of the picture. You can select Off, Low, or
High.
• Color Temperature—Selects the color
temperature. You can select Cool (to
enhance the blues), Normal, or Warm (to
enhance the reds).
• Noise Reduction—Selects the noise
reduction mode to reduce picture noise
(snow). You can select Off, Low, Middle, or
High.
• Adaptive Contrast—Automatically
adjusts picture detail and brightness. You
can select On or Off.
• Reset Picture Settings—Resets all picture
settings to factory mode.
4 Press W or X to adjust the option, or press S or
T to select a setting.
5 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

Set the power on picture mode
You can set the picture mode your TV uses when
you turn it on.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Reset to Default, then
press ENTER. The SETTINGS · RESET TO DEFAULT
menu opens.

Automatically adjust the aspect ratio
Auto Aspect Ratio automatically changes how the
picture looks on the screen (aspect ratio) based on
the TV program you are viewing.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight CHANNELS, then press
T or ENTER. The CHANNELS menu opens.

4 Press S or T to highlight Power on in Vivid
Mode, then press ENTER.
5 Press S or T to highlight On (when you turn on
your TV, it will be in Vivid picture mode) or Off
(when you turn on your TV, it will be in the
picture mode it was in before you turned it off ),
then press ENTER.
6 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.
3 Press S or T to highlight Auto Aspect Ratio,
then press ENTER.
4 Press S or T to select On (automatically adjust
the aspect ratio) or Off (does not automatically
adjust the aspect ratio), then press ENTER.
5 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

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Adjust the computer image
When you connect a computer to your TV using the
VGA jack, you may need to adjust the computer
image to improve the quality.
Note
The Computer Settings option is only
available when a computer is connected
to the VGA jack on the back of your TV.
1 Make sure that your TV is in VGA mode. For
more information, see “Select the video input
source” on page 37.
2 Press TV-MENU. The on-screen menu opens.
3 Press W or X to highlight SETTINGS, then press
ENTER. The SETTINGS menu opens.

4 Press S or T to highlight Computer Settings,
then press ENTER. The SETTINGS · COMPUTER
SETTINGS menu opens.

5 Press S or T to highlight an option, then press
ENTER to access the option. You can select:
• Auto Adjust—Automatically adjusts the
image settings such as position and phase.
• H. Position—Moves the image right or left.
• V. Position—Moves the image up or down.
• Clock—Minimizes vertical stripes in the
screen image.
• Phase—Adjusts the focus of stable images.
• Reset Computer Settings—Resets all
computer settings to factory mode.
6 Press W or X to adjust the option, or press S or
T to select a setting.
7 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

Adjust the sound
Adjust sound settings
You can adjust sound settings to improve the sound
quality. You also can reset all sound settings to the
factory default.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight AUDIO, then press T or
ENTER. The AUDIO menu opens.

3 Press S or T to highlight an option, then press
ENTER to access the option. You can select:
• Sound Mode—Selects the sound mode. You
can select:
• Standard—Balances treble and bass. This
setting is good for watching standard TV
broadcasts.
• Theater—Enhances treble and bass for a
rich sound experience. This setting is good
for watching DVDs, Blu-ray discs, and
HDTV.
• Music—Preserves the original sound. This
setting is good for listening to music.
• News—Enhances vocals for TV audio. This
setting is good for watching news
broadcasts.
• Custom—Lets you manually adjust sound
settings.
• Balance—Adjusts the balance between the
left and right audio channels.
• Bass—Adjusts the low sounds.
• Treble—Adjusts the high sounds.

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• TV Speakers—You can select:
• Auto (default setting)—To automatically
turn off the TV speakers when an audio
cable is connected to the /AUDIO OUT
jack. When you disconnect the cable, TV
speakers automatically turn on.
• On—To always play audio through the TV
speakers.
• Off—To turn off the TV speakers.
• Digital Audio/SPDIF—Sends digital audio to
an external audio system. You can select:
• RAW (to pass through the original digital
audio sound).
• PCM (to output audio in 2-channel stereo).
• Digital Audio Delay—Fine tunes the audio
when it is not in sync with the video.
• MTS/SAP—(Analog channels only) Selects the
audio mode. You can select:
• Mono—Select this option if there is noise
or static on weak stereo broadcasts.
• Stereo—Select this option for programs
broadcast in stereo.
• SAP—Select this option to listen to a
secondary audio program, if available.
Note
You can also press MTS/SAP one
or more times to select the
audio mode.
• Audio Language—(Digital channels only)
Selects an alternate audio language, if
available.
• Headphones/Audio Out—You can use the
/AUDIO OUT jack on the side of your TV to
connect headphones, a home theater system,
or a sound bar. When a device is connected to
the /AUDIO OUT jack, the TV speakers are
muted. You can select:
• Headphones/Audio Out
Variable—Select this option to use the
remote control that came with your TV to
control the audio from headphones or the
home theater system or sound bar you
connected to the /AUDIO OUT jack.
• Audio Out Fixed—Select this option to
use the remote control that came with the
home theater system or sound bar you
connected to the /AUDIO OUT jack to
control the audio.
• Reset Audio Settings—Reset all audio settings
to factory defaults.
4 Press W or X to adjust the option, or press S or
T to select a setting.
5 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

52

Select the audio out mode
If your TV is on when you connect a device to the
/AUDIO OUT jack on the side of your TV, a screen
opens where you select which audio out mode you
want to use.
1 Connect headphones, an amplifier, a home
theater system, or a sound bar to the
/AUDIO OUT jack on the side of your TV. The
following screen opens.

2 Press W or X to highlight the audio out mode
you want to use, then press ENTER. You can
select:
• Headphones/Audio Out Variable—Select
this option to use the remote control that
came with your TV to control the audio from
headphones or the home theater system or
sound bar you connected to the /AUDIO
OUT jack.
• Audio Out Fixed—Select this option to use
the remote control that came with the home
theater system or sound bar you connected to
the /AUDIO OUT jack to control the audio.

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Insignia 20" LED TV/DVD Combo

Play TV audio only
You can turn off the picture on your TV and listen to
the program audio only.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight CHANNELS, then press
T or ENTER. The CHANNELS menu opens.

3 Press S or T to highlight Audio Only, then
press ENTER.
4 Press S or T to select On.
5 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

3 Press S or T to highlight Auto Channel Search,
then press ENTER. The CHANNELS · AUTO
CHANNEL SEARCH screen opens.

4 Press S or T to highlight Antenna, Cable
Service, or Satellite Service, then press ENTER.
A If you select Antenna, your TV scans for
available channels. The scan may take
several minutes.

Notes
• The picture turns off in about five
seconds.
• Audio Only works only when the
input source is TV, and your TV is
receiving a broadcast signal.
• To exit audio only mode, press any
button. When you exit audio only
mode, the Audio Only option is
automatically reset to Off.

Change channel settings

Note
You can press EXIT to stop the auto
channel search, but you will need to run
the auto channel search again to create a
channel list.

Automatically scan for channels
When you scan for channels, your TV searches for
channels with signals and stores the channel
information in the channel list. When you press
CH
or CH , your TV goes to the next or
previous channel in the channel list.
If the TV signal source changes, for example you
change from an outdoor antenna to cable TV (no
box), you need to scan for channels.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight CHANNELS, then press
T or ENTER. The CHANNELS menu opens.

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NS-20ED310NA15 Insignia 20" LED TV/DVD Combo
B If you select Cable Service, a message asks if
you have a cable box:

C If you select Satellite Service, a message
asks how you connected the satellite box to
your TV:

• Select No, then press ENTER if no cable
box is connected. Your TV scans for
available channels. The scan may take
several minutes.
• Select Yes, then press ENTER if a cable box
is connected. A message asks how you
connected the cable box to your TV.

• Select HDMI, Component, or AV, then
press ENTER if you connected a satellite
box to your TV using one of these cables.
Read the message, then press ENTER to
close the wizard.
• Select Coaxial, then press ENTER if you
connected a satellite box to your TV using
a coaxial cable. Read the message, then
press ENTER to start the channel scan (VHF
channels only).
Note
You can press EXIT to stop the auto
channel search, but you will need to run
the auto channel search again to create a
channel list.

• Select HDMI, Component, or AV, then
press ENTER if you connected a cable
box to your TV using one of these
cables. Read the message, then press
ENTER to close the wizard.
• Select Coaxial, then press ENTER if you
connected a cable box to your TV using
a coaxial cable. Read the message, then
press ENTER to start the channel scan
(VHF channels only).
Note
You can press EXIT to stop the auto
channel search, but you will need to run
the auto channel search again to create a
channel list.

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Insignia 20" LED TV/DVD Combo

Hide channels

Set up a favorite channel list

You can hide channels in the channel list. When you
press CH
or CH , your TV skips the hidden
channels. You can still tune to a hidden channel by
pressing the number buttons for the channel.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight CHANNELS, then press
T or ENTER. The CHANNELS menu opens.

You can create a favorite channel list so you can
quickly browse through your favorite channels by
pressing FAVORITE, then selecting a channel from
the favorite channel list.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight CHANNELS, then press
T or ENTER. The CHANNELS menu opens.

3 Press S or T to highlight Add/Skip Channels,
then press ENTER. The CHANNELS · ADD/SKIP
CHANNELS screen opens.

3 Press S or T to highlight Favorites, then press
ENTER. The CHANNELS · FAVORITES screen
opens.

4 Press S T W or X to highlight the channel you
want to hide, then press ENTER. The check mark
disappears.

4 Press S T W or X to highlight the channel you
want to add to the favorites list, then press
ENTER. A check mark appears next to the
channel.

Notes
• A channel with a check mark is not
hidden. A channel with no check mark
is hidden.
• If the list has more than one page,
press S or T to scroll through the
pages.

Notes
• To remove a channel from the
favorites list, highlight the channel,
then press ENTER. The check mark
disappears and the channel is
removed from the list.
• If the list has more than one page,
press S or T to scroll through the
pages.

5 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

5 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

View a favorite channel
1 Press FAVORITE. The favorite channel list opens.
2 Press S or T to highlight a channel, then press
ENTER.

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NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

Add or change a channel label

Check the digital signal strength

If a channel is not already labeled, you can label the
channel to make it easier to identify. You can also
relabel a channel that is already labeled.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight CHANNELS, then press
T or ENTER. The CHANNELS menu opens.

3 Press S or T to highlight Channel Labels, then
press ENTER. The CHANNELS · CHANNEL LABELS
screen opens with the channel number field
highlighted.

You can check the digital signal strength to
determine if you need to adjust your antenna or
digital cable input. The higher the signal strength,
the less likely you are to experience picture
degradation.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight CHANNELS, then press
T or ENTER. The CHANNELS menu opens.

3 Press S or T to highlight Channel Strength,
then press ENTER. The Channel Strength screen
opens showing the signal strength meter.

4 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

4 Press S or T to select the channel you want to
label, then press X to move to the channel label
field.

5 Press S or T to select a character, then press W
or X to move to the previous or next character
position. Repeat this step to enter additional
characters. You can enter as many as 11
characters.
6 When you have completed the label, press
ENTER.
7 Press EXIT to close the menu.

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Insignia 20" LED TV/DVD Combo

Set parental controls

5 Press S or T to highlight Change Password,
then press ENTER. The SETTINGS · PARENTAL
CONTROLS · CHANGE PASSWORD screen opens.

Parental controls let you prevent your children from
watching inappropriate material on TV. When set,
parental controls read the rating of the program
(with some exceptions, such as news and sports)
and deny access to programs that exceed the
ratings level you select. To watch programs that
exceed the selected rating, you must enter a
password.

Set or change the password
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.
6 Press the number buttons to enter a password,
then enter the password again. A message tells
you that the password has been changed.
Note
If you forget your password, enter 9999.
7 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

3 Press S or T to highlight Parental Controls,
then press ENTER. The Enter password screen
opens.

4 Press the number buttons to enter the four-digit
password. The default password is 0000. You
should change the password to a number you
can remember. The SETTINGS · PARENTAL
CONTROLS menu opens.

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NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

Lock control buttons

Block unrated TV

When the button lock is turned On, the buttons on
the side of your TV are locked, and you can only
operate your TV using the remote control.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Parental Controls,
then press ENTER. The Enter Password screen
opens.

4 Press the number buttons to enter the four-digit
password. The SETTINGS · PARENTAL CONTROLS
menu opens.

5 Press S or T to highlight Button Lock, then
press ENTER.
6 Press S or T to select On (locks the buttons) or
Off (unlocks the buttons).
7 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

58

Some TV programs, such as news and sports shows
are not rated. When Block Unrated TV is turned on,
TV programs that do not have ratings are blocked.
When you try to watch a blocked program, you are
prompted to enter the parental controls password.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Parental Controls,
then press ENTER. The Enter password screen
opens.

4 Press the number buttons to enter the four-digit
password. The SETTINGS · PARENTAL CONTROLS
menu opens.

5 Press S or T to highlight Block Unrated TV,
then press ENTER.
6 Press S or T to select On (to block unrated TV)
or Off (to unblock unrated TV).
7 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

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Insignia 20" LED TV/DVD Combo

Set parental control levels

Canadian rating levels

You can set parental controls for the U.S. and
Canada.
U.S. rating levels
U.S. TV ratings
NONE
Not rated
TV-Y
All children
TV-Y7
Suitable for children 7 and older
TV-G
General audiences
TV-PG
Parental guidance suggested
TV-14
Parental guidance strongly suggested
TV-MA
Mature audiences only
Some of the age-based TV Parental Guidelines
ratings also have content-based ratings.
U.S. TV content ratings
All
All ratings are blocked
FV
Fantasy violence
L
Strong language
S
Sexual situations
V
Violence
D
Suggestive dialog

U.S. movie (MPAA) ratings
None
Movie not rated
G
General audiences
PG
Parental guidance suggested
PG-13
Suitable for children 13 and older
R
Parental guidance suggested for
children under 17
NC-17
Not suitable for children under 17
X
Adults only

Canadian English ratings
E
Exempt programming
C
Suitable for all children
C8+
Suitable for children 8 and older
G
General audiences
PG
Parental guidance suggested
14+
Suitable for children 14 and older
18+
Adult only

Canadian French ratings
E
Exempt programming
G
General audiences
8 ans+
Suitable for children 8 and older
13 ans+
Suitable for children 13 and older
16 ans+
Suitable for children 16 and older
18 ans+
Adult only
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Parental Controls,
then press ENTER. The Enter password screen
opens.

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NS-20ED310NA15 Insignia 20" LED TV/DVD Combo
4 Press the number buttons to enter the four-digit
password. The SETTINGS · PARENTAL CONTROLS
menu opens.

Download rating information
If the program you are viewing has downloadable
rating information, you can download the
information to use when setting parental controls.
Note
If the program you are viewing does not
have RRT5 rating information, RRT5 is
grayed on the SETTINGS · PARENTAL
CONTROLS menu and cannot be selected.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

5 Press S or T to highlight USA Parental Locks,
then press ENTER. (To set Canadian ratings,
select Canadian Parental Locks.)
USA Parental Locks

3 Press S or T to highlight Parental Controls,
then press Enter. The Enter password screen
opens.

Canadian Parental Locks

4 Press the number buttons to enter the four-digit
password. The SETTINGS · PARENTAL CONTROLS
menu opens.
6 Press W or X to highlight:
• Movie Ratings or TV Ratings for USA ratings.
• Canadian English or Canadian French for
Canadian ratings.
7 Press S or T to select the rating. If a rating has
sub-ratings, press W or X to highlight a
sub-rating.
Note
When you block a rating, that rating and
all higher ratings are blocked.
8 Press ENTER to confirm. A lock symbol appears
when a rating is blocked.
9 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

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Insignia 20" LED TV/DVD Combo
5 Press S or T to highlight RRT5, then press
ENTER. The SETTINGS · PARENTAL
CONTROLS · RRT5 screen opens. The screen that
opens may vary depending on the broadcaster.

Use closed captioning
Closed captioning displays a text version of the TV
program audio or displays information provided by
the broadcaster.

Turn closed captioning on or off
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

6 Press S T W or X to select the program and
content types you want to block, then press
ENTER. The SETTINGS · PARENTAL CONTROLS
menu opens.
7 To reset the RRT5 information to the factory
default, press S or T to highlight Reset RRT5.
3 Press S or T to highlight Closed Caption, then
press ENTER. The SETTINGS · CLOSED CAPTION
menu opens.

8 Press ENTER. A box opens.
9 Press S or T to highlight Yes or No, then press
ENTER.
10 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

4 Press S or T to highlight Caption Control, then
press ENTER. A menu opens.
5 Press S or T to select CC Off (turns off closed
captioning), CC On (turns on closed captioning),
or CC on when mute (turns on closed
captioning when the sound is muted).
6 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.
Note
You can also press CCD to turn closed
captioning on or off.

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NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

Select the analog closed captioning mode

62

Select the digital closed captioning mode

Analog channels usually have one or more closed
captioning modes. The CC1 mode usually displays a
text version of the TV program audio in a small
banner. The other CC modes display information
provided by the broadcaster. The Text modes
display information in a box that covers half of the
screen.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

Digital channels usually have one or more closed
captioning modes. The CC1 mode usually displays a
text version of the TV program audio in a small
banner. The other CC modes display information
provided by the broadcaster. CS1 mode displays a
text version of the audio in the same language as
the audio.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Closed Caption, then
press ENTER. The SETTINGS · CLOSED CAPTION
menu opens.

3 Press S or T to highlight Closed Caption, then
press ENTER. The SETTINGS · CLOSED CAPTION
menu opens.

4 Press S or T to highlight Analog Caption, then
press ENTER. A menu opens.
5 Press S or T to select an analog caption setting.
You can select:
• CC1 through CC4—Closed captioning
appears in a small banner across the bottom
of the screen. CC1 is usually the “printed”
version of the audio. CC2 through CC4 display
content provided by the broadcaster.
• Text1 through Text4—Closed captioning
covers half or all of the screen. Text1 through
Text4 display content provided by the
broadcaster.
6 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

4 Press S or T to highlight Digital Caption, then
press ENTER. A menu opens.
5 Press S or T to select a digital caption setting.
You can select:
• CS1 through CS6—CS1 is usually the “printed”
version of the audio. CS2 through CS6 display
content provided by the broadcaster. You can
change the way digital closed captioning is
displayed on the screen. For more information,
see “Customize digital closed captioning
settings” on page 63.
• CC1 through CC4—Closed captioning
appears in a small banner across the bottom
of the screen. CC1 is usually the “printed”
version of the audio. CC2 through CC4 display
content provided by the broadcaster.
6 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

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Insignia 20" LED TV/DVD Combo

Customize digital closed captioning settings
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Closed Caption, then
press ENTER. The SETTINGS · CLOSED CAPTION
menu opens.

4 Press S or T to highlight Digital CC Settings,
then press ENTER. The SETTINGS · CLOSED
CAPTION · DIGITAL CC SETTINGS menu opens
with Style highlighted.

5 Press ENTER, then press S or T to select
Custom.
6 Press S or T to highlight an option, then press
ENTER. You can select:
• Size—Selects the font size.
• Font—Selects the font style.
• Text Color—Selects the color for the words.
• Text Opacity—Selects the opacity level for
the words.
• Background Color—Selects the color for the
background.
• Background Opacity—Selects the opacity
level for the background.
• Edge Effect—Selects the style of the letter
edge.
• Edge Color—Selects the color of the letter
edge.
7 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

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NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

Adjust time settings

4 Press S or T to highlight Date/Time, then press
ENTER. The SETTINGS · TIME · DATE/TIME menu
opens.

When you set up your TV for the first time, the clock
was set up. If you move your TV to a different time
zone, you need to reset the clock to the correct
time.

Set the clock
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Time, then press
ENTER. The SETTINGS · TIME menu opens.

64

5 Press S or T to highlight Mode, then press
ENTER. A menu opens.
6 Press S or T to highlight Manual (to set the
options manually) or Auto (the options are
automatically set by the TV signal source).
7 Press ENTER to close the menu.
8 Press S or T to highlight Time Zone, then press
ENTER. A menu opens.
9 Press S or T to select your time zone, then press
ENTER. You can select Eastern, Central,
Mountain, Pacific, Alaska, Hawaii, Atlantic, or
Newfoundland.
10 If your viewing area observes Daylight Saving
Time, press S or T to highlight Daylight
Saving, then press ENTER.
11 Press S or T to select On or Off, then press
ENTER to close the menu.
12 If you selected Manual for Mode:
• Press S or T to highlight Year, Month, or Day,
then press X to access the setting. Press S or
T to adjust the setting, then press ENTER.
• Press S or T to highlight Time, then press X to
access the setting. Press W or X to highlight
the hour, minute, or AM/PM field, then press S
or T to adjust the setting. When you are
finished, press ENTER.
13 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

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Insignia 20" LED TV/DVD Combo

Set the sleep timer
You can specify the amount of time before your TV
automatically turns off.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

Adjust menu settings
Select the menu language
Your TV can display the on-screen menu in English,
French, or Spanish. When you set up your TV for the
first time, you selected the language. You can
change the menu language to a different language.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Time, then press
ENTER. The SETTINGS · TIME menu opens.

3 Press S or T to highlight Menu Language, then
press ENTER. A menu opens.
4 Press S or T to highlight a language, then press
ENTER. You can select English, Français, or
Español.
5 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

4 Press S or T to highlight Sleep Timer, then
press ENTER. A menu opens.
5 Press S or T to select the amount of time before
your TV turns off automatically. You can select
Off, 5, 10, 15, 30, 60, 90, 120, 180, or 240
minutes.
To turn off the sleep timer, select Off.
6 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.
Note
You can also press SLEEP to set the sleep
timer.

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NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

Label an input source

Turn Input Sensor on or off

You can add a label to an input source to make it
easier to identify.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

When the Input Sensor feature is turned on, your TV
automatically detects which video jacks have
devices connected to them and turned on. Your TV
uses this information to determine what options
you can select on the INPUT SOURCE list when you
press INPUT.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

3 Press S or T to highlight Input Labels, then
press ENTER. The SETTINGS · INPUT LABELS
screen opens with the input source field
highlighted.
3 Press S or T to highlight Auto Input Sensing,
then press ENTER. A menu opens.
4 Press S or T to select On (turns on the input
sensor) or Off (turns off the input sensor).
5 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

4 Press S or T to select the input source you want
to label, then press X to move to the label field.

5 Press S or T to select a character, then press
W or X to move to the previous or next character
position. Repeat this step to enter additional
characters.
6 When you have completed the label, press
ENTER to save your label and return to the input
source. The next time you press INPUT, your
label will appear in the INPUT SOURCE list.

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Insignia 20" LED TV/DVD Combo

Maintenance

Troubleshooting

• Do not use your TV in areas that are too hot or too
cold, because the cabinet may warp or the screen
may malfunction. Your TV works best in
temperatures that are comfortable to you.
• Storage temperatures are 32° to 122°F (0° to 50°C).
• Working temperatures are 41° to 104°F
(5° to 40°C).
• Do not place your TV in direct sunlight or near a
heat source.

Clean the TV cabinet
Clean the cabinet with a soft, lint-free cloth. If the
cabinet is especially dirty, moisten a soft, lint-free
cloth in a weak detergent solution, squeeze the
excess moisture from the cloth, then wipe the
cabinet with the cloth. Use a clean cloth to dry the
cabinet.

Warning
Do not try to repair your TV yourself.
Contact authorized service personnel.

Restore settings to the defaults
When you restore default settings, all the settings
you have customized (including parental controls)
are reset.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

Clean the TV screen
Clean the screen with a soft, lint-free cloth.

Care and handling of discs
Handling discs
Do not touch the playback side of the disc. Hold the
disc by the edges so that fingerprints do not get on
the surface. Never stick paper or tape on the disc.

3 Press S or T to highlight Reset to Default, then
press ENTER. The SETTINGS · RESET TO DEFAULT
menu opens.

Storing discs
After playing, store the disc in its case. Do not
expose the disc to direct sunlight or sources of heat
and never leave it in a parked car exposed to direct
sunlight.
Cleaning discs
Fingerprints and dust on the disc can cause poor
picture quality and sound distortion. Before
playing, clean the disc with a clean cloth. Wipe the
disc from the center out.

4 Press S or T to highlight Reset to Default, then
press ENTER. A message asks if you want to
reset all TV settings to the default settings.
5 Press S or T to select Yes (to reset) or No (to not
reset), then press ENTER.
If you select Yes, your TV turns off, then turns on
again. The TV SETUP wizard opens.
6 Go through the TV SETUP wizard. For more
information, see “Turn on your TV for the first
time” on page 35.

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View system information

Update the TV firmware

You may need to view system information during
troubleshooting.
1 Press TV-MENU. The on-screen menu opens.
2 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

If your TV is behaving oddly and you have tried all
the solutions in the troubleshooting pages, you
may need to update the TV firmware.
Cautions
• Make sure that you have tried all other
solutions before you upgrade the
firmware.
• While the firmware is updating, do not
turn off your TV.
Note
To update the TV firmware, you need a:
• Computer with an available USB port
• High-speed Internet connection
• USB flash drive

3 Press S or T to highlight System Info, then
press ENTER. SETTINGS · UPDATE FIRMWARE
menu opens.

1 Go to www.insigniaproducts.com, then click
Support & Service. Enter your model number
in the box under Manual, Firmware, Drivers &
Product Information, then click X.
2 Follow the instructions in the Firmware
Installation Guide on the Insignia website to
download the firmware update and copy it to a
USB flash drive.
3 Plug the USB flash drive into the USB port on
the side of your TV.
4 Press TV-MENU. The on-screen menu opens.
5 Press W or X to highlight SETTINGS, then press
T or ENTER. The SETTINGS menu opens.

4 Press S or T to highlight System Info, then
press ENTER. Your TV displays information
about your model and the current firmware
version.
5 Press TV-MENU to return to the previous menu,
or press EXIT to close the menu.

6 Press S or T to highlight System Info, then
press ENTER. The SETTINGS · UPDATE FIRMWARE
menu opens.

7 Press S or T to highlight Update Firmware,
then press ENTER. A message asks if you want
to update the TV firmware.

68

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Insignia 20" LED TV/DVD Combo
8 Highlight Yes, then press ENTER.
If you have plugged in a USB flash drive with the
firmware update, the firmware update starts
automatically. Otherwise, a screen opens with
instructions about how to download the
update. Follow the instructions, then press
ENTER.
While your TV installs the firmware update, your
TV displays a status screen. Do not turn off
your TV until the update is complete.
9 When the update is complete, unplug the USB
flash drive, then press ENTER. Your TV turns off
then on to complete the update.
10 If the channel list has been deleted and the TV
Setup wizard open, go through the TV SETUP
wizard. For more information, see “Turn on your
TV for the first time” on page 35.

Video and audio
Problem

Solution

Picture does not
fill the screen.
There are black
bars around the
picture.

• Change the aspect ratio. An
increasing amount of digital TV
and movies are presented in
wide screen (16:9). See the
“Aspect Ratio” option in “Adjust
the TV picture” on page 49.

No picture (screen
is not lit) and no
sound.

• Press on the TV or the
remote control.
• Make sure that the Audio Only
option is set to Off. See “Play TV
audio only” on page 53.
• Make sure that the video cables
are connected securely to your
TV.
• Adjust the contrast and
brightness. See “Adjust the TV
picture” on page 49.
• Make sure that the power cord
is plugged in.
• Make sure that the correct
video input source is selected.
See “Select the video input
source” on page 37.
• Try another channel. The station
may be experiencing problems.
• Make sure that the incoming
signal is compatible.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connect a
cable or satellite box” on
page 13 or “Connect an
antenna or cable TV (no box)”
on page 18.
• Check the closed caption
settings. Some TEXT modes can
block the screen. See “Select
the analog closed captioning
mode” on page 62 or “Select
the digital closed captioning
mode” on page 62.

Note
• If you see a message that says the
firmware file is incorrect, make sure
that you have downloaded the correct
file for your model.
• If you see a message that says the
update failed or the TV screen is blank
and the power LED is blinking red
then blue, turn off your TV, turn it back
on, then run the upgrade again.

www.insigniaproducts.com

69

NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

Problem
Dark, poor, or no
picture (screen is
lit), but sound is
good.

No color, dark
picture, or color is
not correct.

70

Solution

Problem

• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connect a
cable or satellite box” on
page 13 or “Connect an
antenna or cable TV (no box)”
on page 18.
• Adjust the brightness. See
“Adjust the TV picture” on
page 49.
• Change to a different picture
mode. See “Adjust the TV
picture” on page 49.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Check the digital signal
strength” on page 56.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
• Make sure that the video cables
are connected securely to your
TV.
• The video cable(s) you are using
may be bad. Try a new set.
• Try another channel. The station
may be experiencing problems.

Solution

Only snow (noise)
appears on the
screen.

• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connect a
cable or satellite box” on
page 13 or “Connect an
antenna or cable TV (no box)”
on page 18.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Check the digital signal
strength” on page 56.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.

Picture quality is
good on some
channels and poor
on others. Sound
is good.

• The problem may be caused by
a poor or weak signal from the
broadcaster or cable TV
provider.
• If you connect to cable TV
without a set-top box and
experience poor picture quality,
you may need to install a
set-top box to improve signal
reception and picture quality.
Contact your cable TV provider
about upgrading to a set-top
box.

• Try another channel. The station
may be experiencing problems.
• Adjust the color settings. See
“Adjust the TV picture” on
page 49.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connect a
cable or satellite box” on
page 13 or “Connect an
antenna or cable TV (no box)”
on page 18.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Check the digital signal
strength” on page 56.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.

www.insigniaproducts.com

Insignia 20" LED TV/DVD Combo

Problem

Solution

Problem

Dotted lines or
stripes appear on
the screen.

• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connect a
cable or satellite box” on
page 13 or “Connect an
antenna or cable TV (no box)”
on page 18.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Check the digital signal
strength” on page 56.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
• Make sure that the video cables
are connected securely to your
TV.
• The video cable(s) you are using
may be bad. Try a new set.
• Other devices (for example, a
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfering with
your TV. Try turning off one
device at a time to determine
which device is causing
interference. After you have
determined which device is
causing interference, move it
further from the TV to eliminate
the interference.

Double images.

• Use a highly directional outdoor
antenna, cable TV, or satellite
TV.

The picture has a
few bright or dark
spots.

• A few bright or dark spots on an
LCD screen is normal. It does
not affect the operation of
your TV.

Solution

Good picture, but
no sound.

• Increase the volume.
• Make sure that the sound is not
muted.
• Make sure that you do not have
headphones connected. When
headphones are connected, no
sound comes from the TV
speakers.
• Change to a different audio
mode.
• If you are using a home theater
system or sound bar, make sure
it is turned on and is not muted.
• If you are using a home theater
system or sound bar and have
connected it with a digital
optical cable, set the Digital
Audio/SPDIF option on the
AUDIO menu to PCM. See the
Digital Audio/SPDIF option in
“Adjust sound settings” on
page 51.
• Make sure that the audio cables
are connected correctly and
securely to your TV.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See “Connect a
cable or satellite box” on
page 13 or “Connect an
antenna or cable TV (no box)”
on page 18.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Check the digital signal
strength” on page 56.
• The audio cable(s) you are using
may be bad. Try a new set.

Poor picture.

• Make sure that the room is not
too bright. Light reflecting off
the screen can make the picture
difficult to see.
• If an S-VHS camera or a
camcorder is connected while
another connected device is
turned on, the picture may be
poor. Turn off one or more
devices.

Good sound, but
poor color.

• Adjust the contrast, color, and
brightness settings. See “Adjust
the TV picture” on page 49.

Audio noise.

• Other devices (for example, a
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfering with
your TV. Try turning off one
device at a time to determine
which device is causing
interference. After you have
determined which device is
causing interference, move it
further from the TV to eliminate
the interference.

www.insigniaproducts.com

71

NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

Problem

General

Solution

No output from
one of the
speakers.

• Adjust the audio balance. See
“Adjust sound settings” on
page 51.
• Make sure that the audio cables
are connected correctly and
securely to your TV.

After images
appear.

• Do not display a still image,
such as a logo, game, or
computer image, for an
extended period of time. This
can cause a permanent
after-image to be burned into
the screen. This type of damage
is not covered by your warranty.

Problem

• Make sure that the power cord
is correctly connected to your
TV and a power outlet.
• Unplug the power cord, wait 60
seconds, then plug the cord
back in and turn on your TV.
• Other devices (for example, a
surround sound receiver,
external speakers, fans, or hair
dryers) may be interfering with
your TV. Try turning off one
device at a time to determine
which device is causing
interference. After you have
determined which device is
causing interference, move it
further from the TV to eliminate
the interference.

“No signal”
error message is
displayed.

• Press INPUT and make sure that
you have selected the correct
input for the device or service
you are trying to use.
• If you are using a cable or
satellite box, use the remote
that came with that box to
change channels.
• Make sure that you have the
correct input selected to view
channels from the cable or
satellite box.

After Auto
Channel Search,
there are no
channels.

• Reception can vary by channel
depending on the broadcast
power level of a given station.
Contact your cable or satellite
TV provider.
• Make sure that the antenna or
cable/satellite TV is connected
securely to your TV.
• Try replacing the cable between
the antenna/cable or
cable/satellite box and your TV.

When I press
INPUT, I cannot
select my
device (it is
grayed out).

• Turn on the device. Your TV
automatically detects and
displays which video jacks have
devices connected to them
when the devices are turned on.
• Turn off Auto Input Sensing. See
“Turn Input Sensor on or off” on
page 66.

Remote control
Problem
Remote
control does
not work.

Trouble
programming
your existing
universal
remote
control.

Solution
• Make sure that the power cord is
correctly connected to your TV
and a power outlet.
• Make sure that there are no
obstructions between the remote
control and the remote control
sensor on the front of the TV.
• Point the remote control directly
at the remote control sensor on
your TV. For the location of the
remote control sensor, see “Front”
on page 8.
• The supplied batteries are
wrapped tightly in clear plastic.
Make sure that you have removed
this plastic from the batteries.
• Make sure that the batteries are
installed correctly. See “Install
remote control batteries” on
page 34.
• Replace dead batteries with new
batteries. See “Install remote
control batteries” on page 34.
• See instructions and a table of
common codes in “Program
universal remote controls” on
page 77.
• Codes are subject to change. For
up-to-date codes, go to
www.insigniaproducts.com/remotecodes

• Replace dead batteries with new
batteries. Refer to the User Guide
that accompanied your universal
remote control.
• Refer to the User Guide that
accompanied your universal
remote control and contact the
manufacturer if problems persist.

72

Solution

No power.

www.insigniaproducts.com

Insignia 20" LED TV/DVD Combo

Problem
One or more
channels do not
display.

Password is lost.

Disc playback

Solution
• Make sure that the channels are
not blocked. See “Set parental
control levels” on page 59.
• Make sure that the channels are
not hidden. The channel may
have been deleted from the
channel list. You can tune to the
channel by pressing the
number buttons or you can add
the channel back to the channel
list. See “Hide channels” on
page 55.
• If you are using a cable or
satellite box, use the remote
that came with that box to
change channels.
• Make sure that you have the
correct input selected to view
channels from the cable or
satellite box.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
“Check the digital signal
strength” on page 56.
• Enter 9999 to access parental
controls, then set a new
password. See “Set or change
the password” on page 57.

Some settings
cannot be
accessed.

• If a setting is grayed, the setting
is not available in the current
video input mode (for example
TV mode). Change to a different
mode. See the Picture Mode
option in “Adjust the TV
picture” on page 49.

TV cabinet
creaks.

• When the TV is in use, the
temperature rises naturally and
may cause the cabinet to
expand or contract which can
cause a creaking noise. This is
not a malfunction.

Control buttons
do not work.

• Make sure that the Button Lock
option is set to Off. See “Lock
control buttons” on page 58.
• Unplug the power cord, wait a
few seconds, then plug the cord
back in and turn on your TV.

TV keeps
turning off.

• Make sure that the sleep timer
is not turned on. See “Set the
sleep timer” on page 65.

A retail banner
is displayed.

• You selected “Retail Mode”
when you ran the TV setup
wizard. Reset your TV to the
factory defaults, then select
Home Use Mode on the What is
your viewing environment
screen. See “Restore settings to
the defaults” on page 67.

Problem

Solution

Playback does
not start.

• Make sure that a disc is inserted
in the disc slot with the label
facing the back of the TV.
• The disc may be dirty. Clean the
disc. See “Cleaning discs” on
page 67.
• The disc format may not be
supported. For more
information, see “DVD player”
on page 77. Blu-ray and 3D
discs will not play.

No picture.

• Press INPUT and make sure that
DVD is selected. For more
information, see “Select the
video input source” on page 37.

No sound.

• Make sure that headphones are
not connected to your TV.
When headphones are
connected the internal speakers
are muted.
• If your TV is connected to a
sound system, make sure that
the volume on the sound
system is turned up.

Picture is
distorted
during fast
forwarding or
reversing.

• This is not a malfunction. When
you resume normal playback
the distortion should disappear.

Some playback
features do not
work.

• Depending on the disc, some
playback features such as
stopping, skipping, or repeat
playback may not work.

The audio
language or
subtitle
language
cannot be
changed.

• Not all discs have multiple
languages. Check the disc
menu or disc packaging.

No subtitles.

• Press SUBTITLE and make sure
that subtitles are set to on.

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73

NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

INlink (CEC-compatible) device
Problem

Problem

Solution

My TV is not
displaying the
video from the
connected CEC
device.

• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device for more
information.
• Make sure that the correct
video input source is selected.
See “Select the video input
source” on page 37.
• Make sure that the INlink
feature is turned on. See “Turn
INlink on or off” on page 42.
• Try adjusting the TV picture. See
“Adjust the TV picture” on
page 49.
• If the device is not an Insignia
device, it may not be
compatible with your TV.

My TV is not
playing the
audio from the
connected CEC
device.

• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
• Make sure that the TV volume is
turned up and not muted.
• Try adjusting the TV sound. See
“Adjust sound settings” on
page 51.
• Make sure that the TV speakers
are turned on and not muted.
See “Adjust sound settings” on
page 51.
• Make sure that the INlink
feature is turned on. See “Turn
INlink on or off” on page 42.
• If you have connected an HDMI
CEC audio receiver, adjust the
volume on the receiver. When
your TV detects an audio
receiver, the TV speakers turn
off and sound plays through
receiver speakers only.
• If the device is not an Insignia
device, it may not be
compatible with your TV.

74

Solution

My TV’s remote
control does
not control the
device.

• Make sure that there are no
obstructions between the
remote control and the remote
control sensors on your TV and
the device.
• Depending on the device, all
the buttons may not work.
• Make sure that the INlink
feature is turned on. See “Turn
INlink on or off” on page 42.
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the TV
Speakers option on the AUDIO
menu is set to On. See “Adjust
sound settings” on page 51.
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the
Audio Receiver option on the
INlink menu is set to On. See
“Turn Audio Receiver on or off”
on page 44.
• The device may not support this
feature. See the documentation
that came with the device for
more information.

The device does
not show up in
the INlink
Device list.

• Make sure that the device is
turned on.
• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the INlink
feature is turned on. See “Turn
INlink on or off” on page 42.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
• If the device is not an Insignia
device, it may not be
compatible with your TV.

My device does
not turn off
when I turn off
my TV.

• Make sure that the INlink
feature is turned on. See “Turn
INlink on or off” on page 42.
• Make sure that Device Auto
Power Off is set to On on the
INlink menu. See “Turn Device
Auto Power Off on or off” on
page 43.
• The device may not support this
feature. See the documentation
that came with the device for
more information.

www.insigniaproducts.com

Insignia 20" LED TV/DVD Combo

Problem
My TV does not
turn on when I
turn on my
device.

The Audio
Receiver
setting on the
INlink menu
keeps turning
back on after it
is turned off.

Solution

Problem

• Make sure that the INlink
feature is turned on. See “Turn
INlink on or off” on page 42.
• Make sure that TV Auto Power
On is set to On on the INlink
menu. See “Turn TV Auto Power
On on or off” on page 43.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
• When Audio Receiver is set to
Off and INlink Control is set to
On and you make an
adjustment to the audio
receiver (for example, turn the
volume knob or press a button),
Audio Receiver is
automatically set to On. To
prevent this from happening,
turn off the INlink feature. See
“Turn INlink on or off” on
page 42.

Solution

Two volume
bars appear
when adjusting
the volume.

• When you adjust the volume on
the audio receiver or with the
TV remote control, a double
volume bar appears, one for the
TV volume and one for the
audio receiver volume.

I cannot select
the Root Menu
option on the
INlink menu.
OR
The device’s
root menu does
not open when
I select Root
Menu on the
INlink menu.

• The device may not support this
feature. See the documentation
that came with the device for
more information.

Note
If the problem is not solved by using these
troubleshooting instructions, turn off your
TV, then turn it on again.

www.insigniaproducts.com

75

NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

Specifications

Outputs

Specifications are subject to change without notice.
Dimensions and weight
Without stand
With stand

18.5 × 2 × 11.3 in. (46.9 × 5.1 × 28.6 cm)
5.1 lbs (2.3 kg)
18.5 × 5.5 × 12.9 in. (46.9 × 14 × 32.7 cm)
5.5 lbs. (2.5 kg)

Video
Analog audio/Headphone
Digital audio
WiFi
Ethernet

Audio
Speakers

Screen
Screen size measured
diagonally
Display type
Screen refresh rate
Display resolution
Panel resolution
Aspect ratio
Contrast ratio
(typical)–panel
Dynamic contrast ratio–
list value
TV Brightness (minimum)
cd/m2
Comb filter
Response time
Horizontal viewing angle
Vertical viewing angle

Power consumption

LED
60Hz
720p
1600 (H) × 900 (V)
16:9

Power input

OSD languages
INlink
MHL-enabled
Game Mode
ENERGY STAR qualified
Internet connectable
TV base screws
V-Chip (version 2.0)
Sleep timer
Channel labeling
VESA mount (mm)
(horizontal × vertical)
VESA mount screws

600:1
200,000:1
140 nits
3d y/c digital
5 ms
170°
125°

720p, 480p, 480i

Component video
Composite video
Shared audio (component
and composite)
PC/VGA
3.5mm PC audio input
DVI
USB
Antenna/Cable

76

English, French, Spanish
Yes
No
No
Yes
No
B4 type (18 mm length) (4 pcs.)
Yes
Yes
Yes
100 × 100
M4 type

Note
The length of the wall-mount screws vary
depending on the wall-mount bracket you
purchased. See the instructions that came
with the wall-mount bracket for screw
lengths.

720p, 480p, 480i

NTSC
ATSC, 8-VSB, Clear-QAM

Inputs
HDMI

On: 36W
Standby: <1W
DC 12V 3A

Miscellaneous

Tuner
Analog
Digital

Number: 2
Watts per channel: 2.8W

Power
19.5

Display resolutions
HDMI suggested resolutions
Component video suggested
resolutions

No
1 (side)
1 (coaxial) (back)
No
No

1 (side)/1 (back)
E-EDID compliant
HDCP compliant
1 (side)
1 (side)
Shared with component Y
Yes
1 (back)
1 (back)
1 (back)
HDMI 1/DVI jack
1 (side)
Supports JPEG and firmware upgrade
1 (back)

www.insigniaproducts.com

Insignia 20" LED TV/DVD Combo

Common universal remote control codes

DVD player
Tray vs. slot load
Disc capacity
Progressive scan
Skip protection

Optical disc support

Audio decoder
Digital audio output formats
supported via HDMI output
Digital audio decode
capability (HDMI Output)
Digital audio decode
capability (digital coaxial
output)
Video decoder

Slot load
1
Yes
No audio skipping during CD playback under
typical usage conditions
Supports: CD Digital Audio 12 cm, CD-R, CD-RW,
DVD-Video 12 cm, DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-R DL Dual Layer, DVD+R Dual Layer
Does not support: CD Digital Audio 8 cm,
DVD-Video 8 cm, DVD-RW Dual Layer, DVD+RW
Dual Layer, Blu-ray, 3D
Supports: CD Digital Audio, Dolby Digital
Does not support: Simulated Surround (e.g. SRS),
MP3, WMA, WMA Lossless

The following is a list of the most common remote
control codes. Codes for other remote controls are
available online at:
http://www.insigniaproducts.com/remotecodes
or check with your cable or satellite TV provider for
the remote control code.
Insignia TV codes for universal remote controls (for all
Insignia TVs manufactured after Jan. 1, 2007)
Universal remote control makes and models
One for All

0054

Phillips

0198, 0490

No

RCA

135

No

Sony

068, 069, 078, 096, 100, 164, 168, 229,
026

Supports: Dolby Digital to 2-channel downmix
PCM
Does not support: DTS to 2-channel downmix
PCM
Supports: DVD Video
Does not support: JPEG, WMV (Window Media
Video) 9.1, VCD 1.1, VCD 2.0, SVCD, DivX, or XviD

Program universal remote
controls
You can operate your Insignia TV with a new or
existing universal remote control.
1 See the table in “Common universal remote
control codes” on page 77 for common codes. If
you have problems programming your remote
or need a different remote control code:
• Contact the universal remote control or
cable/satellite company of the remote control
you are trying to program
• Visit www.insigniaproducts.com/remotecodes
for the latest remote control code information.
• Call the Insignia Customer Care Center
1-877-467-4289.
2 Follow your universal remote control’s
instructions to enter the TV code you found in
Step 1.

Set-top box makes and models
Cablevision

068, 069, 078, 096, 100, 164, 168, 229,
026

Charter

2002, 1204, 1423, 1517, 0171, 1963,
0463, 1463, 0842, 1326, 167, 415, 424,
450, 456, 461, 507, 523, 567, 577, 586

Comcast

10171, 11204, 11326, 11463, 11517,
11641, 11780, 11785, 11892, 11963,
12002

Cox

1326, 1463

DirectTV

10171, 11204, 11326, 11517, 11564,
11641, 11963, 12002

Dish Network

720

Time Warner

400, 450, 461, 456, 10463, 1463, 0463

TiVo

0091

Verizon

0198, 0490

Tips
• If your universal remote control has a
code search feature, run a code search
to identify a code that matches your
TV. See your universal remote control’s
instructions for details.
• If your universal remote control has a
“Learn” feature, you can manually
program it using the Insignia TV
remote to “teach” the commands one
at a time. See your universal remote
control’s instructions for details.

www.insigniaproducts.com

Tips
• The brand name is often visible on the
front of the universal remote control,
and the model number is often visible
on the back.
• If your universal remote control isn’t
listed on the chart, refer to your
universal remote control’s instructions
and try codes for the brands Orion,
Emerson, Memorex, Sansui, Sylvania,
or Zenith. You may need to try several
codes before finding a match.

77

NS-20ED310NA15 Insignia 20" LED TV/DVD Combo

Legal notices

Dolby License Notice and Trademark Acknowledgement
Manufactured under license from Dolby
Laboratories. Dolby and the double-D symbol
are trademarks of Dolby Laboratories.

FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation. This equipment has been tested and found
to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.

HDMI
HDMI, the HDMI logo, and High-Definition
Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.

Energy Star
Your Insignia TV is ENERGY STAR® qualified in the “Energy
Savings” mode. It meets strict energy efficiency guidelines set
by the U.S. Environmental Protection Agency and Department
of Energy. ENERGY STAR is a joint program of these
government agencies, designed to promote energy efficient
products and practices. Changes to certain features, settings,
and functionalities of this TV (i.e. Picture, Sound) can increase
or change the power consumption. Depending upon such
changed settings, the power consumption may exceed the
limits required for the ENERGY STAR qualification in the
“Energy Savings” mode.

Warning
Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to
operate the equipment.

Cables
Connections to this device must be made with shielded cables
with metallic RF/EMI connector hoods to maintain compliance
with FCC Rules and Regulations.

Canadian Notice
CAN ICES-3 (B)/NMB-3(B)
Standard Television Receiving Apparatus — Appareil de
réception télévision ordinaire, Canada BETS-7 / NTMR-7

IC Statement
This device complies with Industry Canada licence—exempt RSS
standard(s).
Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must
accept any interference, including interference that may cause
undesired operation of the device.
This equipment complies with IC radiation exposure limits set
forth for an uncontrolled environment.

78

www.insigniaproducts.com

Insignia 20" LED TV/DVD Combo

One-year limited warranty Insignia Televisions
Definitions:
Insignia Products ("Insignia") warrants to you, the original
purchaser of this new Insignia-branded television ("Product"),
that the Product shall be free of defects in the original
manufacturer of the material or workmanship for a period of one
(1) year from the date of your purchase of the Product ("Warranty
Period"). For this warranty to apply, your Product must be
purchased in the United States or Canada from a Best Buy or
Future Shop authorized dealer of Insignia brand products only
that are packaged with this warranty statement.

How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you
purchased the Product. Your purchase date is printed on the
receipt you received with the Product.

What does this warranty cover?
During the Warranty Period, if the original manufacture of the
material or workmanship of the Product is determined to be
defective by an authorized Insignia repair center or store
personnel, Insignia will (at its sole option): (1) repair the Product
with new or rebuilt parts; or (2) replace the Product at no charge
with new or rebuilt comparable products or parts. Products and
parts replaced under this warranty become the property of
Insignia and are not returned to you. If service of Products or
parts are required after the Warranty Period expires, you must
pay all labor and parts charges. This warranty lasts as long as you
own your Insignia Product during the Warranty Period. Warranty
coverage terminates if you sell or otherwise transfer the Product.

How to obtain warranty service?
If you purchased the Product at a Best Buy or Future Shop retail
store location and your television Product has a screen size of
less than 42 inches, please take your original receipt and the
Product to any Best Buy or Future Shop store. Make sure that you
place the Product in its original packaging or packaging that
provides the same amount of protection as the original
packaging. If you purchased the Product from a Best Buy or
Future Shop online web site, mail your original receipt and the
Product to the address listed on the web site. Make sure that you
put the Product in its original packaging or packaging that
provides the same amount of protection as the original
packaging.
To obtain in-home warranty service for a television with a screen
42 inches or larger, in the United States call 1-888-BESTBUY,
Canada call 1-866-BESTBUY for Future Shop call 1-800-663-2275.
Call agents will diagnose and correct the issue over the phone or
will have an Insignia-approved repair technician dispatched to
your home.

•

Outages, static or other problems with over-the-air
reception of television broadcast signals.
• Attempted repair by any person not authorized by Insignia
to service the Product
• Products sold "as is" or "with all faults"
• Consumables, including but not limited to batteries (i.e. AA,
AAA, C etc.)
• Products where the factory applied serial number has been
altered or removed
• Loss or Theft of this product or any part of the product
• Failures or Damage caused by any contact including but
not limited to liquids, gels or pastes.
• Up to three (3) pixel failures (dots that are dark or
incorrectly illuminated) grouped in an area smaller than
one tenth (1/10) of the display size or up to five (5) pixel
failures throughout the display. (Pixel based displays may
contain a limited number of pixels that may not function
normally.)
• Problems with delay in motion or action of video images
while playing first-person style video games.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA
SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS
OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT
NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT,
LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES
NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE
PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE
PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY
AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY
FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
For customer service please call 1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Registered in some countries.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2014 Best Buy. All rights reserved.
Made in China

Where is the warranty valid?
This warranty is valid only in the United States and Canada at
Best Buy or Future Shop branded retail stores or websites to the
original purchaser of the product in the county where the
original purchase was made.

What does the warranty not cover?
This warranty does not cover:
• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to acts of God, such as power surges
• Accident(s)
• Misuse, unintentional or intentional
• Abuse, unintentional or intentional
• Negligence
• Commercial purposes/use, including but not limited to use
in a place of business or in communal areas of a multiple
dwelling condominium or apartment complex, or
otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the
antenna
• Plasma display panel damaged by static (non-moving)
images applied for lengthy periods (burn-in).
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply

www.insigniaproducts.com

79

www.insigniaproducts.com (877) 467-4289
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Registered in some countries.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2014 Best Buy. All rights reserved.
Made in China

V1 ENGLISH
13-0995



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