Intel 4965AGN Intel Wireless WiFi Link 4965AGN User Manual Intel R Wireless WiFi Link 4965AGN User Guide
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Intel(R) Wireless WiFi Link 4965AGN User Guide With your wireless network card, you can access wireless networks, share files or printers, or even share your Internet connection. All of these features can be explored with a wireless network in your home or office. This wireless local area network (WLAN) solution is designed for both home and business use. Additional users and features can be added as your networking needs grow and change. Your Intel(R) Wireless WiFi Link 4965AGN adapter is compatible with 802.11a, 802.11b 802.11g and 802.11n wireless standards. Operating at 5 GHz or 2.4 GHz frequency at speeds of up to 54 Mbps you can now connect your computer to existing high-speed networks that use multiple access points within large or small environments. Your wireless adapter maintains automatic data rate control according to access point location to achieve the fastest possible connection. All of your wireless network connections are easily managed by Intel(R) PROSet/Wireless software. Profiles that are set up through the Intel PROSet/Wireless software provide enhanced security measures with 802.1x network authentication. NOTE: The software is compatible with the Intel(R) Wireless WiFi Link 4965AGN, Intel(R) Wireless WiFi Link 4965AG_, Intel(R) PRO/Wireless 3965ABG Network Connection, Intel(R) PRO/Wireless 3945ABG Network Connection, Intel(R) PRO/Wireless 3945BG Network Connection, Intel(R) PRO/Wireless 2915ABG Network Connection and the Intel(R) PRO/Wireless 2200BG Network Connection. Table of Contents Use Intel PROSet/Wireless Software Connect to a Network Use Profiles Set up Security Troubleshooting Administrator Tool Glossary Wireless Network Overview Security Overview Specifications Customer Support Safety and Regulatory Information Warranty Adapter Registration Information in this document is subject to change without notice. © 2004–2006 Intel Corporation. All rights reserved. Intel Corporation, 5200 N.E. Elam Young Parkway, Hillsboro, OR 97124-6497 USA The copying or reproducing of any material in this document in any manner whatsoever without the written permission of Intel Corporation is strictly forbidden. Intel(R) is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Intel disclaims any proprietary interest in trademarks and trade names other than its own. Microsoft and Windows are registered trademarks of Microsoft Corporation. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. *Other names and brands may be claimed as the property of others. Intel Corporation assumes no responsibility for errors or omissions in this document. Nor does Intel make any commitment to update the information contained herein. "Important Notice FOR ALL USERS OR DISTRIBUTORS!!!! Intel wireless LAN adapters are engineered, manufactured, tested, and quality checked to ensure that they meet all necessary local and governmental regulatory agency requirements for the regions that they are designated and/or marked to ship into. Since wireless LANs are generally unlicensed devices that share spectrum with radars, satellites, and other licensed and unlicensed devices, it is sometimes necessary to dynamically detect, avoid, and limit usage to avoid interference with these devices. In many instances Intel is required to provide test data to prove regional and local compliance to regional and governmental regulations before certification or approval to use the product is granted. Intel's wireless LAN's EEPROM, firmware, and software driver are designed to carefully control parameters that affect radio operation and to ensure electromagnetic compliance (EMC). These parameters include, without limitation, RF power, spectrum usage, channel scanning, and human exposure. For these reasons Intel cannot permit any manipulation by third parties of the software provided in binary format with the wireless LAN adapters (e.g., the EEPROM and firmware). Furthermore, if you use any patches, utilities, or code with the Intel wireless LAN adapters that have been manipulated by an unauthorized party (i.e., patches, utilities, or code (including open source code modifications) which have not been validated by Intel), (i) you will be solely responsible for ensuring the regulatory compliance of the products, (ii) Intel will bear no liability, under any theory of liability for any issues associated with the modified products, including without limitation, claims under the warranty and/or issues arising from regulatory non-compliance, and (iii) Intel will not provide or be required to assist in providing support to any third parties for such modified products. Note: Many regulatory agencies consider Wireless LAN adapters to be "modules", and accordingly, condition system-level regulatory approval upon receipt and review of test data documenting that the antennas and system configuration do not cause the EMC and radio operation to be non-compliant." October 2006 Back to Contents Use Intel(R) PROSet/Wireless Software Use Intel PROSet/Wireless as your Wireless Manager Start Intel PROSet/Wireless Start Intel PROSet/Wireless from the Taskbar ● ● Taskbar Icons Tool Tips and Desktop Alerts Intel PROSet/Wireless Main Window ● ● ● ● ● Wireless Networks List Connection Status Icons Network Properties Connection Details Profiles List Intel PROSet/Wireless Menus ● ● ● Tools Menu ❍ Application Settings ❍ Intel Wireless Troubleshooter ❍ Administrator Tool Advanced Menu ❍ Adapter Settings ❍ Advanced Statistics ❍ Use Windows to Manage Wi-Fi Profiles Menu ❍ Manage Profiles ❍ Manage Exclusions Turn Wireless Radio On or Off Install and Uninstall the Software Use Intel PROSet/Wireless as your Wireless Manager Intel(R) PROSet/Wireless is used to setup, edit and manage network profiles to connect to a network. It also includes advanced settings such as power management and channel selection for setting up ad-hoc networks. If you use Microsoft(R) Windows(R) XP Wireless Zero Configuration as your wireless manager, you can disable it from the Microsoft Windows Wireless Network tab. To disable Microsoft Windows XP Wireless Zero Configuration as your wireless manager: 1. 2. 3. 4. 5. 6. 7. Click Start Settings Control Panel. Double-click Network Connections. Right-click Wireless Network Connection. Click Properties. Click Wireless Networks. Verify that the Use Windows to configure my wireless network settings is not selected. If it is, clear it. Click OK. This confirms that the Intel PROSet/Wireless utility is configured to manage your network profiles. NOTE: Verify that the Application Settings option Notify when another application uses the wireless adapter is selected. This option prompts you when Microsoft Windows XP Wireless Zero Configuration starts to manage your network profiles. Start Intel PROSet/Wireless To start Intel PROSet/Wireless, use one of the following methods: ● ● ● Click Start Programs Intel PROSet Wireless Intel PROSet Wireless. Right-click the Taskbar icon located in the lower right corner of your Windows Desktop to open the Taskbar menu. Click Open Intel PROSet/Wireless. Double-click the Taskbar icon to open Intel PROSet/Wireless. To close Intel PROSet/Wireless from the main window, use one of the following: ● ● ● Select File Exit from the main window. Click Close. Click the Close button (X) at the top right corner of the window. Start Intel PROSet/Wireless from the Taskbar To start Intel(R) PROSet/Wireless, double-click the Taskbar icon located in the lower right corner of your Windows desktop or right-click the Taskbar icon and click Open Intel PROSet/Wireless. Taskbar Menu Options The Intel PROSet/Wireless icon displays on the Taskbar located in the lower right corner of your Windows desktop. Rightclick the status icon to display the menu options. Menu Item Comments Open Intel PROSet/Wireless Click to start Intel PROSet/Wireless when Intel PROSet/Wireless is your wireless manager. If you select Use Windows to manage WiFi from the Taskbar menu, the menu option changes to Open Wireless Zero Configuration and Microsoft Windows XP Wireless Zero Configuration Service is used as your wireless manager. When you use Microsoft Windows, you cannot use your Intel profiles. Open Wireless Zero Configuration Wireless On If you have Intel PROSet/Wireless installed, the current state of the radio displays in the Intel PROSet/Wireless main window and on the Taskbar. Select Wireless On to turn the radio on. Select Wireless Off to turn the radio off. Wireless Off If your computer has an external switch installed, use it to switch the radio on or off. Refer to your computer manufacturer's documentation for more information about this switch. 802.11a Radio Off This option is available only for wireless adapters that support 802.11a, 802.11b, and 802.11g. Select to turn off the 802.11a radio. NOTE: This setting is unavailable unless it is set in the Administrator Tool or if your adapter is an Intel(R) PRO/Wireless 2200BG Network Connection. Open Intel Wireless Troubleshooter Opens an application that can assist you to resolve wireless network connection issues. When a connection issue is detected, a desktop alert appears at the bottom right corner of your desktop. See Intel Wireless Troubleshooter for more information. Connect to Profile Displays the current profiles in the Profile list. Used also to connect to a profile. Use Windows to manage Wi-Fi Toggles between the Intel PROSet/Wireless and Microsoft Windows XP Wireless Zero Configuration Service. When you use Microsoft Windows, you cannot use your Intel profiles. Use Intel PROSet/Wireless to manage WiFi Taskbar Icons The Taskbar icon provides visual indication of the current wireless connection state. The connection status icon is located on the lower right corner of your Windows desktop. The Taskbar icon can be set to display or be hidden in the Tools Menu Application Settings. Icon Description Wireless Off: The wireless adapter is off. The wireless device does not transmit or receive while it is off. Click Wireless On to enable the adapter. The icon is white and static. Searching for wireless networks: The wireless adapter searches for any available wireless networks. The icon is white with animation. No wireless networks found: There are no available wireless networks found. Intel PROSet/Wireless periodically scans for available networks. If you want to force a scan, double-click the icon to launch Intel PROSet/ Wireless and click Refresh. The icon is red. Wireless network found: An available wireless network is found. Double-click the icon to display the Wireless Networks list. Select the network. Click Connect. The icon is yellow. Authentication failed: Unable to authenticate with wireless network. The icon is green with a yellow warning triangle. Connecting to a wireless network: Flashes while an IP address is being obtained or an error occurs. Connected to a wireless network: Connected to a wireless network. A Tool Tip displays network name, speed, signal quality and IP address. The icon is green with waves that reflect signal quality. The more waves, the better the signal quality. Tool Tips and Desktop Alerts The Tool Tips and Desktop Alerts provide feedback and interaction. To display Tool Tips, move your mouse pointer over the icon. Desktop alerts are displayed when your wireless network changes state. For example, if you are out of range of any wireless networks, a desktop alert is displayed when you come into range. Select Show Information Notifications in the Application Settings to enable desktop alerts. Tool Tips Tool tips display when the mouse pointer rolls over the icon. The tool tips display text for each of the connection states. Desktop Alerts When user action is required, a desktop alert displays. If you click the alert, then an appropriate action is taken. For example when wireless networks are found, the following alert displays: Action: Click the desktop alert to connect to network in the Wireless Networks list. Once connected, the alert displays the wireless network that you are connected to, the speed of the connection, signal quality and IP address. Desktop alerts are also used to indicate if there is a connection problem. Click the alert to open the Intel Wireless Troubleshooter. Intel PROSet/Wireless Main Window The Intel PROSet/Wireless Main Window allows you to: ● ● ● ● ● ● ● View the current connection status (signal quality, speed and current network name). Scan for available wireless networks. Manage profiles. Auto-connect profiles to available networks in a specific order defined in the Profile list. Connect to Infrastructure and Device to Device (ad hoc) networks. Configure adapter settings. Troubleshoot wireless connection problems. Connection Status Icons The connection status icons indicate the current connection status of your wireless adapter. The connection status icon displays in the Intel PROSet/Wireless main window. The Taskbar icon also indicates the current connection status. Refer to Taskbar Icons for more information. Main Window Connection Status Description The icons are used to designate connection status. Icon Description Wireless Off: The radio is not associated to a network. Click the Wireless On button to enable the radio. Indicates connection problems including authentication failures. Searching for wireless networks: The wireless adapter is scanning for any available wireless networks. Animated Icons: No wireless networks found: The adapter does not find any available wireless networks. Wireless network found: An available wireless network is found. You can choose to connect to available networks displayed in the Wireless Networks list. Connecting to a wireless network. You are connecting to a wireless network. The crescent shaped curves switch between green and white until an IP Address is obtained or a connection error occurs. Connected to a wireless network: You are connected to a wireless network. The network name, speed, signal quality, and IP address display the current connection status. Click the Details button to display details of the current network connection. Network Name Name (Profile Name or SSID): The name of the network that the adapter is connected to. The Name column displays the SSID or the Profile name if a profile for the network is available. Signal Quality The signal quality icon bars indicate the quality of the transmit and receive signals between your wireless adapter and the nearest access point or computer in Device to Device (ad hoc) mode. The number of vertical green bars indicates the strength of the transmit and receive signals. The signal quality ranges from excellent to out of range. The following factors affect signal quality: ● ● ● Properties Signal quality decreases with distance and is affected by metal and concrete barriers. Metal objects can reflect signals and cause interference. Other electrical devices can cause interference. Provides adapter connection status information. See Properties Button for information. Wireless On (Off) Switch the radio off and on. Refer to Turn Wireless On or Off for more information. Help? Provides help information for this page. Close Closes the Intel PROSet/Wireless main window. Wireless Networks List The Wireless Networks list displays a list of wireless networks within range of the adapter. Name Description The signal strength of the wireless network access point or computer (Device to Device [ad hoc] mode). The signal strength icon bars indicate that the wireless network or computer is available for connection but is still not is associated with an access point or computer (Device to Device [ad hoc] mode). Network Name Name (Profile Name or SSID): The name of the network that the adapter is connected to. The Name column displays the SSID or the Profile name if a profile for the network is available. If an access point does not broadcast its network name (SSID) or the wireless adapter receives a hidden network name from a stealth access point,Intel PROSet Wireless > Manual Diagnostics Tool. To set the log file location: 1. Click File 2. Click Settings to save the log file. This log file can be saved as a text file and sent to a technical support group or administrator to troubleshoot network connectivity issues. 3. Click Browse to specify the log file storage location. 4. Click OK to return to the Manual Diagnostics Tool. To run the tests: 1. Click the box next to each test to select the test to run. 2. Click Run Tests to run the selected tests. Available Test Name Description Hardware Test The test passes if the wireless adapter is present and accessible. The test fails, if the adapter is not present or present but disabled The test summary displays whether the wireless hardware is enabled or disabled. Troubleshooting ● ● ● ● ● Driver Test Verify that your adapter is listed under Network adapters in the Device Manager. If the adapter is not listed, right-click Network adapters and select Scan for hardware changes. You can also reboot your system. Verify that your adapter is enabled in the Device Manager. When the adapter is disabled, a red X is displayed on the device. Right-click the adapter and select Enable from the menu. When the adapter displays a yellow exclamation point, right-click the adapter and reinstall the driver from the Intel PROSet/Wireless CD. Contact you computer's manufacturer for other troubleshooting options. The test summary displays the Intel PRO/Wireless Network Connection driver supported by the wireless adapter. The test verifies if the driver binary version is compatible with the installed version of Intel PROSet/Wireless software. The test fails if the driver binary is not found or if the driver version does not match the Intel PROSet/Wireless software version (for example, Intel PROSet/Wireless version 10.0.5 and driver version 9.0.3.9). Troubleshooting ● Radio Test Reinstall the drivers using the Intel PROSet/Wireless software. The test summary displays Radio On or Radio Off. The test queries the current radio state. If the radio is switched on, the test passes. If the radio is off, the test fails. Troubleshooting Verify that your wireless adapter's radio is on. There are two methods to turn the radio on and off: ● ● Scan Test The hardware switch The Wireless On/Wireless Off button in Intel PROSet/Wireless software. See to Enable or Disable the Wireless Radio for more information. The test queries the wireless networks within range of your wireless adapter. The test passes if networks can be seen in the scan list. The Test Summary displays the number of networks available to connect to. Troubleshooting ● ● ● ● Association Test Verify that Switch the Verify that Switch the you are within range of an access point. wireless radio to off and back to on. the wireless band setting matches the access point band setting. access point to off and back to on. The test summary displays Associated or Not Associated. Association is the establishment and maintenance of the wireless link between devices. When security is enabled, the devices only exchange security credentials. The test checks for wireless connectivity. The test passes if the client is associated successfully. Troubleshooting ● ● ● ● Authentication Test When the access point signal strength is low, utilize the signal test listed below. Verify that a profile has been created. If created: ❍ Verify that the profile SSID matches the access point Network Name (SSID). ❍ Remove the profile and create a new profile. Verify that your wireless network is not included in the Exclude (profiles) List. Verify that the MAC address has not been excluded in the access point. Describes the process after association, during which the identity of the wireless device or enduser is verified and then allowed network access. The test queries for authentication state information, including all Cisco Compatible Extensions and security-related information. The test passes if the client is authenticated successfully. The test fails if the client is not authenticated. The Test Summary displays whether authentication is required for the network connection. Troubleshooting ● ● ● Signal Test Select Intel(R) Wireless Troubleshooter from the Tools menu on the Intel PROSet/Wireless main window. Select Wireless Event Viewer to display error log records to resolve problems found with this test. Edit your profile to ensure the correct credentials have been used for the WEP key, PSK, password or certificates. Remove the existing profile and create a new profile. The test summary displays the signal quality. If the signal quality is low, use the Troubleshoot button to diagnose and fix the problem. Troubleshooting ● ● ● Ping Test Move your computer 10 to 20 feet from the wireless access point or router. Reduce interference by moving away from appliances (microwaves, cell phones or 2.4 GHz phones) or access points using the same channel. Increase the transmission power of the access point. The test verifies whether the wireless adapter successfully sent messages to and received replies from the access point IP address, default gateway, DHCP server (if enabled) and DNS servers. The test summary displays whether replies from these entities were received. Example: Response: AP, default gateway. No Response: DHCP server NOTE: If the ping tests to this access point and default gateway are successful but the ping test to the DNS server fails this is not a wireless network issue but a general network issue. Troubleshooting ● ● ● Disable the security firewall and run the ping test again. Contact the access point manufacturer to troubleshoot your home network setup. Enterprise users should contact their network administrator. Troubleshoot Diagnose and fix problems displayed by each of the tests. The Troubleshoot button becomes active if a test fails. Run Tests Executes the tests that you have selected. Close Closes the page. Help? Provides help information for this page. 4. Click Close to close the Manual Diagnostics Tool. Wireless Event Viewer The Wireless Event Viewer program displays a list of error log records. You can save all available log records to a binary format file for sending to customer support. To launch Wireless Event Viewer, select Intel Wireless Troubleshooter on the Tools menu. Click Wireless Event Viewer. Wireless Event Viewer Description Name Description File Settings: To change the storage location of the log file. 1. Click Settings to open the Wireless Event Viewer Settings. 2. Specify the default folder for saved log files: The default location is the desktop. Click Browse to locate a new folder location. 3. File Name: Enter a file name for the log file. 4. Maximum Size: Enter the size of the file in kilobytes (KB). 5. Click OK to close and apply the new changes. Click Cancel to close without applying any changes If you want the log file copied to an archive site after a specific number of days: 1. Click Copy the log file to another location. 2. Destination Folder: Enter where to store the files or click Browse to select a folder location. 3. Frequency (days): Select how often you want the files moved to the destination folder. 4. Click OK to close and apply the new changes. Click Cancel to close without applying any changes. Exit: Click to exit Wireless Event Viewer and return to the Intel Wireless Troubleshooter. NOTE: An administrator can use the Administrator Tool Application Setting, Wireless Event Log Viewer Preferences to set the default log file location. Mode Select whether you want to view current or past event traces. ● ● Help? Realtime Event Viewing (default): List of event traces from the current session with the Intel(R) Wireless Troubleshooter. Log File Viewing: Select to view event traces saved in the log files from previous sessions with Intel(R) Wireless Troubleshooter. Provides help information for this page. About: Displays version information for the Intel Wireless Troubleshooter. Wireless Event Viewer Information Level: The severity level of the connection issue is indicated by an icon. The severity levels are: ● ● ● Information Error Warning Description: Brief description of the connection issue. Date and Time: Date and time of the detected connection issue. This column can be sorted in ascending or descending order. Click the column header to sort the displayed events. Open Opens log files archived from previous sessions with Intel(R) Wireless Troubleshooter. Clear Removes the information in the Wireless Event Viewer. Save As Saves the available log. Use the suggested name or change it. Resolve Errors Use the following recommendations to resolve network connection issues detected by Intel Wireless Troubleshooter. Did not receive an IP address The ad hoc network is idle and no peers have joined the network The ad hoc network is idle and all peers have left the network You are connected to a network with default network name (SSID). The network or the access point may not be configured with security You are connected to a network that is not configured with security and there are shared folders detected in your system The wireless network adapter in the system is disabled No wireless network adapter was detected in the system No wireless network adapter driver was installed Disconnection from an access point If you are an advanced user or administrator, use these error messages to diagnose problems within your wireless network profiles. The application failed to start Authentication failed due to invalid user name Authentication failed due to invalid user credentials Authentication failed due to an invalid user certificate Authentication failed due to invalid server identity Authentication failed due to invalid server credentials Authentication failed due to an invalid server certificate Authentication failed because the AAA server is unavailable The AAA server rejected the EAP method Incorrect PIN for retrieving certificate Error occurred because the GSM adapter was unexpectedly removed Smart Card was unexpectedly removed Authentication failed because timer expired An administrator profile failed to authenticate Administrator profile did not receive an IP address Did not receive an IP address The wireless adapter failed to get a valid IP address. The wireless security password or encryption key does not match the one used by the access point. Other causes are: the wireless network requires a static IP address; there is a problem with the DHCP server; or, a general network problem. To clear this message: ● ● ● ● Reenter the wireless security password in the network security settings. See to Personal Security. Restart the access point, router, computer, and DSL/cable modem. Verify the security configuration on the access point or wireless router. For assistance, contact your access point or router manufacturer. Contact your Administrator for help to set up your wireless connection. The ad hoc network is idle and no peers have joined the network If you create an ad hoc network and no peers join that ad hoc network for two minutes, this alert notifies you that the ad hoc network is idle. This alert notification is enabled or disabled in the Application Settings. To clear this message: 1. 2. 3. 4. From the Tools menu, click Application Settings. Scroll down to locate Ad hoc Network Notification. Clear Notify when no peers have joined the ad hoc network. Click OK to save your settings and return to the Intel PROSet/Wireless main window. The ad hoc network is idle and all peers have left the network If you create or join an ad hoc network with other participants, this alert will notify you when any or all participants have left the ad hoc network. This alert notification is set in the Application Settings. To clear this message: 1. 2. 3. 4. From the Tools menu, click Application Settings. Scroll down to locate Device to Device (ad hoc) Network. Clear Notify when all peers leave the ad hoc network. Click OK to save your settings and return to the Intel PROSet/Wireless main window. You are connected to a network with default network name (SSID). The network or the access point may not be configured with security Connecting to an access point that uses a default network name (SSID) can be a security problem. This access point usually uses all the default security and management settings (for example, Open authentication, default IP address, user name, or password.) If this is a personal network, change the network name and security settings to improve the security of the network. This alert notification is enabled or disabled in the Application Settings. To clear this message: 1. 2. 3. 4. From the Tools menu, click Application Settings. Scroll down to locate SSID Notification. Clear Notify when connected to a network with the default SSID name. Click OK to save your settings and return to the Intel PROSet/Wireless main window. You are connected to a network that is not configured with security and there are shared folders detected in your system File and printer sharing enables other computers on a network to access resources on your computer. You should be cautious when you use your wireless portable computer with file and printer sharing enabled. If you are alerted when connecting to a wireless LAN with shared folders, disable this notification by following the instructions below. This alert notification is enabled or disabled in the Application Settings. To clear this message and restore the network shared folders on disconnection: 1. From the Tools menu, click Application Settings. 2. Scroll down to locate Shared Folder Notification. 3. Select Disable this notification to maintain your current shared folder settings each time that you connect to an open, unsecured network. 4. Click OK to save your settings and return to the Intel PROSet/Wireless main window. The wireless network adapter in the system is disabled Enable the wireless adapter. 1. 2. 3. 4. 5. 6. 7. 8. 9. Right-click My Computer. Select Properties. Click Hardware. Click Device Manager. Click Network Adapters. Right-click the Intel PRO/Wireless adapter that is listed. Click Enable. Click File Exit to close the Device Manager. Click OK to close System Properties. No wireless network adapter was detected in the system The system could not detect an Intel wireless adapter is the system. The adapter may be removed or not installed. First verify if there is a wireless adapter listed in the Device Manager: 1. 2. 3. 4. 5. Right-click My Computer. Select Properties. Click Hardware. Click Device Manager. Click Network Adapters. Is an Intel PRO/Wireless adapter is listed, update the driver from the Intel Corporation Support Web site at http:// support.intel.com/. If an Intel PRO/Wireless adapter is not listed, contact your computer manufacturer. No wireless network adapter driver was detected in the system The system could not detect an Intel wireless adapter is the system. You may need to update the wireless adapter driver. First verify if there is a wireless adapter listed in the Device Manager: 1. 2. 3. 4. 5. Right-click My Computer. Select Properties. Click Hardware. Click Device Manager. Click Network Adapters. If the wireless adapter is listed: 1. 2. 3. 4. 5. Right click the Intel PRO/Wireless network card that is installed in your computer. Click Update Driver. The Windows Welcome to the Hardware Update Wizard is displayed. Click Yes, this time only. Click Next. If you receive the message Cannot Continue the Hardware Update Wizard, contact the Intel Corporation Support Web site at http://support.intel.com/. If the wireless adapter is not listed: Contact the Intel Corporation Support Web site at http://support.intel.com/. Disconnection from an Access Point The following error messages display when the wireless adapter is disconnected from the network access point. Disconnect Disconnect Disconnect Disconnect Disconnect Disconnect Disconnect Disconnect Disconnect from from from from from from from from from access access access access access access access access access point point point point point point point point point due due due due due due due due due to to to to to to to to to failed associations. authentication failures. TKIP Michael Integrity check failure. Class 2 frame non-authentication failure. Class 3 frame non-association failure. reassociation failure. Information Element failure. EAPOL-Key protocol four-way handshake failure. 802.1x authentication failure. Recommended action: Select the profile. Click Connect and try to associate with the network. The application failed to start The application that you specified to start when this profile connected, could not be found. Verify the path and file name in the Profile Manager Advanced Settings. To verify the path and file name: 1. 2. 3. 4. 5. 6. 7. From the Intel PROSet/Wireless main window, click Profiles. Select the Profile. Click Properties. Click Advanced. Click Enable Start Application. Verify that the file name and file location path are correct. Click OK to close the Advanced Settings. Click OK to close the General Settings and return to the Profiles list. Authentication failed due to invalid user name: Reenter user name This authentication error can be caused by an invalid user name. Use the following steps to resolve this error: 1. 2. 3. 4. Select the appropriate profile from the Profiles list. Click Properties to open the General Settings. Click Next to open the Security Settings. Enterprise Security is selected. Select the appropriate 802.1x Authentication Type. ❍ For TTLS, PEAP, LEAP or EAP-FAST profiles: Use the following option should be selected. ❍ Verify the User Name information. 5. Click OK to save the settings. Authentication failed due to invalid user credentials: Reenter credentials This authentication error can be caused by invalid user credentials (could be user name, password or other form of user credentials). Use the following steps to resolve this error: 1. 2. 3. 4. 5. 6. Select a TTLS, PEAP, LEAP or EAP-FAST profile from the Profiles list. Click Properties to open the General Settings. Click Next to open the Security Settings. Enterprise Security is selected. The 802.1x Authentication Type should be selected. Select Use the following for User Credentials. Verify the User Name, Domain, and password information. ● If Use Windows logon or Prompt each time I connect is selected, verify that you use the correct user credentials information when you connect to the wireless network. 7. Click OK to save the settings. Authentication failed due to an invalid user certificate: Select another certificate This authentication error can be caused by invalid server (domain) credentials. Use the following steps to resolve this error: 1. 2. 3. 4. 5. 6. 7. 8. Select the appropriate profile from the Profiles list. Click Properties to open the General Settings. Click Next to open the Security Settings. Enterprise Security is selected. Select the appropriate 802.1x Authentication Type. Click Select and choose another certificate from the list of installed certificates. Click OK. For TLS profiles: Click Select and choose another certificate from the list of installed certificates. Click OK. Notes about Certificates: The specified identity should match who the certificate is issued to and should be registered on the authentication server (for example, RADIUS server) that is used by the authenticator. Your certificate must be valid with respect to the authentication server. This requirement depends on the authentication server and generally means that the authentication server must know the issuer of your certificate as a Certificate Authority. You should be logged in with the same user name you used when the certificate was installed. start ="10" 1. Click Close. 2. Click OK to save the settings. Authentication failed due to invalid server identity: Reenter server name This authentication error can be caused by invalid server identity information. Use the following steps to resolve this error: 1. 2. 3. 4. 5. 6. style="list-style: decimal;" type=1 Select the appropriate profile from the Profiles list. Click Properties to open the General Settings. Click Next to open the Security Settings. Enterprise Security is selected. Select the appropriate 802.1x Authentication Type. For TTLS and PEAP profiles: Verify that the Roaming Identity server name is correct. Click OK to save the settings. Authentication failed due to invalid server credentials: Reenter server credentials This authentication error can be caused by an invalid server (domain) credential. Use the following steps to resolve this error: 1. 2. 3. 4. Select the appropriate profile from the Profiles list. Click Properties to open the General Settings. Click Next to open the Security Settings. Enterprise Security is selected. Select the appropriate 802.1x Authentication Type. ● For TTLS, PEAP and EAP-FAST profiles: Select Use the following for user credentials. ■ Verify the domain information. ■ If Use Windows logon or Prompt each time I connect is selected, verify that the correct domain credentials information is used when you connect to the wireless network. 5. Click OK to save the settings. Authentication failed due to an invalid server certificate: Select another certificate This authentication error can be caused by an invalid server certificate. Use the following steps to resolve this error: 1. 2. 3. 4. style="list-style: decimal;" type=1 Select the appropriate profile from the Profiles list. Click Properties to open the General Settings. Click Next to open the Security Settings. Enterprise Security is selected. The appropriate 802.1x Authentication Type is selected. ● For TTLS and PEAP profiles: Verify that the correct Authentication Type is selected from the list. Click Next to select another certificate from the list of installed certificates or specify another server or certificate name. Click OK. ❍ For TLS profiles: Click Select and choose another certificate from the list of installed certificates and click OK. Notes about certificates: The specified identity should match who the certificate is issued to and should be registered on the authentication server (for example, RADIUS server) that is used by the authenticator. Your certificate must be valid with respect to the authentication server. This requirement depends on the authentication server and generally means that the authentication server must know the issuer of your certificate as a Certificate Authority. You should be logged in with the same user name you used when the certificate was installed. 5. Click Close. 6. Click OK to save the settings. Authentication failed because the AAA server is unavailable The wireless adapter is associated to the access point, but the 802.1x authentication cannot be completed because of a response from the authentication server. Use the following steps to resolve this error: 1. Select the profile 2. Click Connect and attempt to associate with the network and authenticate with the server. The AAA Server Rejected the EAP Method This error occurs when the AAA Server does not accept the configured authentication. Use the following steps to resolve this error: 1. 2. 3. 4. 5. 6. 7. 8. 9. Double-click the Taskbar icon to open Intel PROSet/Wireless. Click Profiles on the Intel PROSet/Wireless main window. Select the associated or last-used profile from the Profiles list. Click Properties to open the General Settings. Click Next to open the Security Settings. Verify that Enable 802.1x is selected. Verify that the correct authentication type is selected. Enter the required security information. Click OK. The profile is now reapplied. Intel PROSet/Wireless attempts to connect to the wireless network. Incorrect PIN for retrieving certificate: Reenter PIN The certificate retrieval failed because of an incorrect PIN. Recommended action: Enter the correct PIN. Error occurred because the GSM adapter was unexpectedly removed This error occurs when the GSM adapter is not fully inserted or is unexpectedly removed from the mobile station. Use the following steps to resolve this error: 1. 2. 3. 4. Reinsert the GSM adapter. Double-click the Intel PROSet/Wireless Software icon at the bottom right of the screen. Select the associated or last-used profile from the profiles list. Click Connect. The profile is now re-applied. Intel PROSet/Wireless Software attempts to connect to the wireless network. Smart Card was unexpectedly removed This error occurred because the Smart Card was unexpectedly removed. Use the following steps to resolve this error: 1. Insert the Smart Card. 2. Select the 802.1x EAP-SIM authentication profile. 3. Click Connect to try to associate with the network. Authentication failed because timer expired Authentication failed because the authentication timer expired while this mobile station was authenticating. A Rogue access point or a problem with the RADIUS server could have been the reason for the problem. Recommended action: ● ● If a rogue access point is suspected, consider adding this access point to the excluded access point list to prevent the wireless adapter from connecting to this access point in the future. If a rogue access point is not suspected, click the profile in the Profiles list. Click Connect to associate with the network and attempt to authenticate with the server. An administrator profile failed to authenticate This error occurs when the credentials in the profile are not accepted by the authenticator (for example, an access point or AAA server). Please contact your Administrator to resolve this problem. Administrator profile did not receive an IP address The wireless adapter failed to get a valid IP address. The wireless security password or encryption key does not match the one used by the access point. Other causes are: the wireless network requires a static IP address; there is a problem with the DHCP server; or, a general network problem. Recommended action: Contact your administrator to help set up your wireless connection. Back to Top Back to Contents Trademarks and Disclaimers Back to Contents Administrator Tool Set Administrator Password Administrator Tool Settings Administrator Packages Administrator Profiles ● ● ● ● Persistent Pre-Logon/Common Connection Exclude Networks Voice over IP (VoIP) Application Settings Adapter Settings Software EAP-FAST A-ID Groups Administrator Tasks The Administrator Tool is used by the person who has administrator privileges on this computer. This tool is used to configure common (shared) profiles, Pre-logon/Common profiles, and persistent connection profiles. The Administrator Tool can also be used by an Information Technology department to configure user settings within the Intel(R) PROSet/Wireless software and to create custom install packages to export to other systems. The Administrator Tool is located on the Tools menu. It must be selected during a Custom installation of the Intel PROSet/Wireless software or the feature is not displayed in the Tools menu. Set Administrator Password Users cannot modify Administrator settings or profiles unless they have the password for this tool. When you first access the Administrator Tool, you are required to enter a password. The password must not exceed 100 characters. Null passwords are not allowed. NOTE: If you do not know the original password, there is no process available to reset the password. 1. Password: Create a password (maximum 100 characters). 2. Confirm Password: Reenter the password. 3. Click OK. The Open Administrator Package displays. To change the existing password: 1. 2. 3. 4. 5. 6. Click Administrator Tool from the Tools menu. Click Change Password on the password entry form. Old Password: Enter the existing password. New Password: Enter the new password. Confirm Password: Reenter the new password again. Click OK to save the new password and enter the Administrator Tool. Administrator Tool Settings An Administrator can determine which order Administrator profiles are placed in the Administrator Tool's Profiles list. 1. Click the Administrator Tool Tools menu. 2. Click Tools > Settings to open the Administrator Tool Settings. ❍ Select Insert on top to always place Administrator profiles at the top of the Administrator Tool's Profiles list. ❍ Select Insert on bottom to always place Administrator profiles at the bottom the Administrator Tool's Profiles list. ❍ Click OK to close and return to the Administrator Tool. Administrator Packages Administrator Packages are used to save administrative profiles and other settings. You can copy or send this self-extracting executable file to clients on your network. When the executable runs, the contents are installed and configured on the destination computer. To create a new package: 1. On the Tools menu, click Administrator Tool. 2. Enter your password to access the Administrator Tool. 3. Open Administrator Package: Select one of the following operating system to create a new package or open an existing package. Name Description Create a Windows XP or Windows 2000 package Create a package that can be exported to a user's computer that has either Windows XP or Windows 2000 operating system. This package allows export of all 802.1x authentication EAP-type Pre-Logon/Common and Persistent profiles. Create a Windows Vista package Create a package that can be exported to a user's computer that has the Windows Vista operating system. This package allows export of EAP-TTLS and EAP-SIM Common profiles only. Open an existing package Select to browse for and open an existing package. 6. Click OK. 7. Configure the following options to be included in the package: Name Description Profiles Click Include Profiles in this package. Profiles can be shared with other users. Application Settings Click Include Application Settings in this package. Specify application settings to be enabled. Adapter Settings Click Include Adapter Settings in this package. Specify initial values for adapter settings used on this computer. Software Click Include Software in this package. Define which software components are installed on this computer. EAP-FAST A-ID Groups: Click Include A-ID Groups. Add A-ID Group to support multiple PACs from multiple A-IDs. NOTE: This feature is not available when creating an Administrator Package for Windows Vista clients. Software Click Include Software in this package. Define which software components are installed on this computer. NOTE: Refer to Software for information to reduce the size of the Administrator Package executable file. 7. Click Close. 8. You are notified: The current package is changed. Would you like to save the changes? 9. Click Yes. Save the executable file to a directory on the local disk drive. 10. Click Save. The file is created. NOTE: This may take several minutes. 11. Click Finished to view the package contents. ❍ Click Apply this package to this computer if you want to use the package configuration on the Administrator's computer. ❍ Copy the executable file to any user's computer to install the configuration that has been saved in the package. When you execute the package file, it is a silent install. NOTE: Administrator profiles for Windows Vista are stored in an XML format. NOTE: You can also select Save Package on the Administrator Tool File Menu to save the package. To edit a package: 1. Access the Administrator Tool. 2. On the Open Administrator Package page, click Open an existing package to edit an existing package. 3. Click Browse. Locate the package's executable file. 4. Click Open. Make your updates. 5. Click Close. 6. You are notified: The current package is changed. Would you like to save the changes? 7. Click Yes. Save the executable file to a directory on the local disk drive. NOTE: You can also select Open Package on the Administrator Tool File menu to edit an Administrator Package. Administrator Profiles Administrator Profiles are owned and managed by the network administrator or the administrator of this computer. These profiles are common or shared by all users on this computer. However, end users cannot modify these profiles. They can only be modified from the Administrator Tool, which is password protected. There are two types of Administrator Profiles: Persistent or Pre-logon/Common. You can also configure Voice over IP (VoIP) settings for export to a soft-phone application. NOTE: For Windows Vista packages, only EAP-SIM and TTLS Common profiles can be created. Persistent Connection Persistent profiles are applied at boot time or whenever no one is logged on the computer. After a user logs off, a Persistent profile maintains a wireless connection either until the computer is turned off or a different user logs on. Persistent Connect key points: ● ● The following types of profiles can be created as Persistent profiles: ❍ All profiles that do not require 802.1x authentication (for example, Open authentication with WEP encryption, Open authentication with no encryption). ❍ All profiles with 802.1x authentication that have the credentials saved: LEAP or EAP-FAST. ❍ Profiles with security settings that include the "Use the following user name and password" option. ❍ Profiles that use the machine certificate to authenticate. ❍ WPA-Enterprise profiles that do not use a user certificate. ❍ WPA-Personal profiles. Persistent profiles are applied at system power up and after a user logs off. To create a Persistent Profile: 1. 2. 3. 4. 5. 6. 7. Click Include Profiles in this package . Click Persistent. Click Add to open the General Settings. Profile Name: Enter a descriptive profile name. Wireless Network Name (SSID): Enter the name of your wireless network. Operating Mode: Network (Infrastructure) is selected by default. Administrator Profile Type: Persistent: Active when no users are logged on is selected. 8. Click Next. 9. Select Enterprise Security to open the Security Settings. See TLS, TTLS, PEAP, LEAP, or EAP-FAST for 802.1x security configuration information. 10. Click OK. Pre-Logon/Common Connection Pre-logon/Common profiles are applied prior to a user log on. If Single Sign On support is installed, the connection is made prior to the the Windows log on sequence (Pre-logon/ Common). If Single Sign On support is not installed, the profile is applied once the user session is active. Pre-logon/Common profiles always appear at the top of a the Profiles list. Users can still prioritize profiles that they have created but they cannot reprioritize Pre-logon/Common profiles. Because these profiles appear at the top of the profiles list, Intel PROSet/Wireless automatically attempts to connect to the Administrator profiles first before any user created profiles. NOTE: Only administrators can create or export Pre-logon/Common profiles. Pre-logon/Common Connect key points are: ● ● ● Pre-logon/Common Connect is active only at the Windows log on. The following types of profiles can be created as Pre-logon/Common profiles: ❍ 802.1x MD5, PEAP, TTLS or EAP-FAST profiles that use either the "Use Windows Logon user name and password" or "Use the following user name and password" credentials when configuring the profile's security settings. ❍ LEAP profiles that use the "Prompt for the user name and password." credentials when configuring the profile's security settings. ❍ 802.1x PEAP or TTLS profiles with user or machine certificates (the user must have administrative rights to use machine certificates). ❍ TLS profiles that use digital certificates to verify the identity of a client and a server. ❍ EAP-SIM profiles that use a Subscriber Identity Module (SIM) card to validate your credentials with the network. ❍ All non-802.1x (Open and WEP) Common or User Based profiles. A Pre-logon/Common profile is applied at Windows user log-on time. Pre-Logon/Common Connection Status Pre-logon/Common Connect support is installed during a Custom install of the Intel PROSet/ Wireless software. Refer to Install and Uninstall the Single Sign On Feature for more information. NOTE: If the Single Sign On or Pre-logon/Common Connect features are not installed, an administrator is still able to create Pre-logon/Common profiles for export to a user's computer. The following describes how the Pre-logon/Common Connect feature functions from system power-up. The assumption is that a saved profile exists. This saved profile has valid security settings marked with "Use Windows Logon user name and password" that is applied at the time of Windows log on. 1. After a system power-up, enter your Windows log on domain, user name, and password. 2. Click OK. The Pre-logon/Common profile Status page displays the progress of the network connection. After the wireless adapter is connected to the network access point, the Status page closes and the Windows user logs on. ■ If the corresponding access point rejects your credentials during the Prelogon/Common Connect, the profile credentials prompts you for your user credentials. ■ Enter your credentials. ■ Click OK. The profile is applied and the Status page displays the progress of the connection status until you are logged onto Windows. ■ Click Cancel on the Credentials page to select another profile. NOTE: A user certificate can only be accessed by a user that has been authenticated on the computer. Therefore, a user should log onto the computer once (using either a wired connection, alternate profile or local log in) before using a Pre-logon/Common profile that authenticates with a user certificate. When you log off, any wireless connection is disconnected and a persistent profile (if one is available) is applied. Under certain circumstances it is desirable to maintain the current connection (for example, if user-specific data needs to be uploaded to the server post-log off or when roaming profiles are used). Create a profile which is marked as both Pre-logon/Common and persistent to achieve this functionality. If such a profile is active when the user logs off, the connection is maintained. To create a Pre-logon/Common Profile: 1. 2. 3. 4. 5. 6. 7. Click Include Profiles in this package. Click Pre-logon/Common. Click Add to open the General Settings. Profile Name: Enter a descriptive profile name. Wireless Network Name (SSID): Enter the network identifier. Operating Mode: Network (Infrastructure) is selected by default. Administrator Profile Type: Pre-logon/Common: Active when a user is logged on. This profile is shared by all users. This profile type is already selected. 8. Click Next. 9. Click Advanced to open the Advanced Settings. Use the Advanced Settings to set the following: Name Description Auto Connect Select to automatically or manually connect to a profile. Mandatory Access Point Select to associate the wireless adapter with a specific access point. Password Protection NOTE: Unavailable for Administrator Profiles. Start Application: NOTE: Unavailable for Administrator Profiles. User Name Format An administrator can select the user name format for the authentication server. The choices are: ● ● ● ● user (default) user@domain user@domain.com DOMAIN\user NOTE: User Name Format is available only in the Advanced Settings in the Administrator Tool. It is unavailable when creating a user profile from the Intel PROSet/Wireless Create Wireless Profile manager. 10. Click OK to close the Advanced Settings. 11. Select Enterprise Security to open the Security Settings. See EAP-SIM, TLS, TTLS, PEAP, LEAP, or EAP-FAST for 802.1x security configuration information. 12. Click OK to save the profile and add it to the Administrator profiles list. NOTE: If a Persistent connection was already established, a Pre-Login/Common profile is ignored unless the profile is configured with both Pre-logon/Common and Persistent connection options. Exclude Networks Administrators can designate networks to be excluded from connection. Once a network is excluded, only an administrator can remove the network from the Exclude list. The excluded network is displayed in the Intel PROSet/Wireless Exclude List Management. NOTE: Unavailable for Windows Vista packages. To exclude a network: 1. 2. 3. 4. 5. Click Include Profiles in this package. Click Exclude. Click Add to open the Exclude Network (SSID). Network Name: Enter the network name of the network that you want to exclude. Click OK to add the network name to the list. To remove a network from exclusion: 1. Select the network name in the Exclude list. 2. Click Remove. The network is deleted from the list. Voice over IP (VoIP) Connection Intel PROSet/Wireless software supports VoIP third-party soft-phone applications. Third-party VoIP applications support Voice Codecs. Codecs generally provide a compression capability to save network bandwidth. Intel PROSet/Wireless software supports the following International Telecommunications Union (ITU) codec standards: Codec Algorithm ITU G.711 PCM (Pulse Code Modulation) ITU G.722 SBADPCM (Sub-Band Adaptive Differential Pulse Code Modulation) ITU G.723 Multi-rate Coder ITU G.726 ADPCM (Adaptive Differential Pulse Code Modulation) ITU G.727 Variable-Rate ADPCM ITU G.728 LD-CELP (Low-Delay Code Excited Linear Prediction) ITU G.729 CS-ACELP (Conjugate Structure Algebraic-Code Excited Linear Prediction) An administrator can export VoIP settings to configure various codec data rates and frame rates to improve voice quality in VoIP transmissions. To configure VoIP settings: NOTE: Ensure Voice over IP is not disabled in the Administrator Tool Application Settings. It is enabled by default. 1. 2. 3. 4. Click Include Profiles in this package. Click VoIP. Click Add to open the Create VoIP Profiles page. Select the Codec bandwidth, application usage, and frame rate. For Voice Data: G711 has 10ms frame rate with 64kbps bit rate G722 has 10ms frame rate with 64kbps bit rate G723 has 30ms frame rate with either 5.3kbps or 6.4kbps bit rate G726-32 has 10ms frame rate with 32kbps bit rate G728 has 2.5ms frame rate with 16kbps bit rate G729 has 10ms frame rate with 10kbps bit rate Codec ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● G711_64kbps G722_64kbps G722_56kbps G722_48kbps G722_1_32kbps G722_1_24kbps G722_1_16kbps G726_16kbps G726_24kbps G726_32kbps G726_40kbps G728_16kbps G729a_8kbps G729e_11_8kbps GIPS_iPCM_VARIABLE G722_2_VARIABLE Usage ● ● ● ● ● Frame Rate Interactive Voice Audio Conference Voice Data Video Streaming Audio ● ● ● 10 20 30 5. Click OK to return to the Profiles list. 6. Click Close to save the profile settings to a package. Application Settings An administrator can select which level of control that users have over their wireless network connections. To configure Application Settings: 1. Click Include Application Settings in this package. 2. Enable or disable each setting listed in the table below. Name Description 802.1x Authentication Enable a user to create or connect to profiles that support different 802.1x authentication EAP types. Select which 802.1x authentication EAP types you want enabled on a user’s computer: EAP SIM, EAP LEAP, EAP TLS, EAP TTLS, EAP PEAP, EAP FAST. NOTE: This setting is unavailable for Windows Vista packages. Administrator Tool Disable access to the Administrator Tool on a user’s computer. Application Auto Launch Select to start a batch file, executable file, or script automatically when a specific profile connects to the network. For example, start a Virtual Private Network (VPN) session automatically whenever a user connects to a wireless network. Application On Radio Toggle Enables a third-party application to disable the Intel PROSet/Wireless Enable Radio or Disable Radio switch. NOTE: This setting is unavailable for Windows Vista packages. CCXv4 Select Enable CCXx4 to Enable Cisco Compatible Extensions, version 4 (CCXv4) features for EAP-FAST profiles. NOTE: The EAP-FAST A-ID (Authority Identifier) Groups feature in the Administrator Tool is unavailable if CCXv4 is not enabled. Select which of the following prompts to enable or disable on a user's computer for EAP-FAST PAC provisioning: Turn off prompts and warnings for unauthenticated provisioning: Option to turn off prompts and warnings for PAC auto-provisioning if there is no PAC or there is no PAC that matches the A-ID sent by the server that it is connected to. Turn off prompts when switching default server (A-ID): Option to turn off prompts when a client encounters a server that has provisioned a PAC before but is not currently selected as the default server. Turn off unauthenticated provisioning after PAC is provisioned: Option to turn off auto-provisioning automatically after a PAC for that A-ID has been provisioned. NOTE: This feature is not installed through an Administrator Package when a user's computer has an Intel(R) PRO/Wireless 2915ABG Network Connection or an Intel(R) PRO/Wireless 2200BG Network Connection. NOTE: This setting is unavailable for Windows Vista packages. Cache Credentials Select to save credentials after a user logs on. If the wireless connection temporarily disconnects, the saved credentials are used upon reconnection. The credentials are cleared when the user logs off. NOTE: If cleared, The Prompt each time I connect option is unavailable when creating profiles Device to Device (ad hoc) Enable or disable whether a user is able to either create Device to Device (ad hoc) profiles or join Device to Device (ad hoc) networks. Select one of the following to enable or disable whether the user can connect to device to device networks: ● ● ● Enable device to device networking. Enable secure device to device networking only. Disable device to device networking. Select to either allow a user to configure profiles with device to device (ad hoc) settings or prevent configuration of device to device (ad hoc) profiles. ● ● Show device to device application settings Hide device to device application settings. To remove the Device to Device (ad hoc) operating mode from the Create Wireless Profile General Settings, select both Disable device to device networking and Hide device to device application settings. This prevents a user from creating profiles that support Device to Device (ad hoc) network. Import and Export Select to import to or export profiles from a user’s computer. Enable permits auto import of user profiles when copied to an auto import folder. Maintain Connection Select to hide the Maintain Connection option in the Create Wireless Profile Advanced Settings. The Maintain Connection option maintains the wireless connection with a user profile after log off. NOTE: The Maintain Connection option may be used with Nortel VPN client when it is configured to Logoff on Connect. NOTE: This setting is unavailable for Windows Vista packages. Message On Radio Toggle Enables a third-party application to notify a user that the Intel PROSet/Wireless radio is either on or off. NOTE: This setting is unavailable for Windows Vista packages. Persistent Connection Select Ensure that persistent connection and computer policies are updated prior to user log on. NOTE:Updating policies may delay the log on screen for up to 2 minutes. NOTE: This setting is unavailable for Windows Vista packages. Microsoft Windows XP Coexistence Select Enable Microsoft Wireless Zero Configuration and Intel PROSet/Wireless to coexist on this system. Enable this option to allow Microsoft Wireless Zero Configuration and Intel PROSet/Wireless to exist together on this system. When you select this option, you prevent Microsoft Windows XP Wireless Zero Configuration Service from being disabled when Intel PROSet/Wireless is enabled. NOTE: This setting is unavailable for Windows Vista packages. Pre-Logon/Common Cisco Mode Enable Cisco Mode during a Pre-logon/Common Connection. Cisco access points have the capability to support multiple wireless network names (SSIDs) but only broadcast one. In order to connect to such an access point, an attempt is made to connect with each profile. This is referred to as Cisco Mode. NOTE: The Pre-logon/Common Connection may take longer to connect. NOTE: This setting is unavailable for Windows Vista packages. Profile Connectivity Select the profile connectivity level on a user’s computer. Disable Intel user-profile switching. Users are only able to connect with the first Pre-logon/Common profile or connect with Pre-logon/Common profiles only. ● ● Allow the user to connect to all administrator profiles. Allow the user to only connect to the first administrator profile. NOTE: This setting is unavailable for Windows Vista packages. Security Level Select the security level on a user's computer? Users are able to connect to profiles only with this security level. ● ● Allow the user to connect to networks with Personal Security only. Allow the user to connect to networks with Enterprise Security only. NOTE: This setting is unavailable for Windows Vista packages. Single Sign On Select which Administrator Profile types are enabled on a user computer. ● ● Persistent Connection: Profiles are active during start up and when no user is logged onto the computer. Pre-Logon/Common Connection: Profiles are active immediately once a user logs onto the computer. Common profiles are enabled if Pre-logon/ Common features are not installed on a user’s computer. Common profiles are active after a user has logged on and the session becomes active. Persistent and Pre-Logon/Common profiles are placed at the top of the user’s profiles list. They cannot be changed or deleted by a user. NOTE: This setting is unavailable for Windows Vista packages. Support Information Specify the support information displayed in the About box of the Intel PROSet/Wireless Software. ● ● Voice over IP Support URL: Enter the support center web site that you want your customers to access for technical support. Support Phone Number: Enter the telephone number that you want your customers to call for technical support. Enables a third-party software to use the VoIP application on a user's computer. The default setting enables this feature. NOTE: This feature is not installed through an Administrator Package when a user's computer has an Intel PRO/Wireless 2915ABG Network Connection or an Intel PRO/Wireless 2200BG Network Connection. Wi-Fi Manager Select which Wi-Fi manager controls a user’s wireless connections. Use either the previous logged on user’s Wi-Fi manager or allow each user to select their preferred Wi-Fi manager. ● ● Allow all users to switch between Intel PROSet/ Wireless and Microsoft Windows XP Wireless Zero Configuration after log on. Wi-Fi manager at log on is determined by the active Wi-Fi manager when the last user logged off. NOTE: This setting is unavailable for Windows Vista packages. Wi-Fi(R) Protected Setup Enable registering other devices. Intel PROSet/Wireless software can be configured to operate as a registrar for a Wi-Fi Protected Setup supported access points. The registrar securely transfers the access point key or password automatically or manually with a USB flash drive or other external device. Click Hide Enable Device Registration Application Setting to hide the Enable device registration Application Settings NOTE: This setting is unavailable for Windows Vista packages. Wireless Event Log Viewer Select where to save the Intel Wireless Troubleshooter Wireless Event Viewer Log file. 1. In the Intel Wireless Troubleshooter, click File > Settings to open the Wireless Event Viewer Settings. 2. Specify the default folder for saved log files: The default location is the desktop. Click Browse to locate a new folder location. 3. File Name: The file name is set by default. it includes the computer name, domain name and user name of the person 4. Maximum Size: Enter the size of the file in kilobytes (KB). 5. Click OK to close and apply the new changes. Click Cancel to close without applying any changes If you want the log file copied to an archive site after a specific number of days: 1. Click Copy the log file to another location. 2. Destination Folder: Enter where to store the files or click Browse to select a folder location. 3. Frequency (days): Select how often you want the files moved to the destination folder. 4. Click OK to close and apply the new changes. Click Cancel to close without applying any changes. NOTE: Enable registering other devices. Intel PROSet/ Wireless software can be configured to operate as a registrar for a Wi-Fi Protected Setup supported access points. The registrar securely transfers the access point key or password automatically or manually with a USB flash drive or other external device. Click Hide Enable Device Registration Application Setting to hide the Enable device registration Application Settings NOTE: This setting is unavailable for Windows Vista packages. Wireless On/Off Select Disable Wireless On/Off selection to prevent a user from accessing the Wireless On or Wireless Off control on the Intel PROSet/Wireless main window or Taskbar menu. A user is notified that The feature is disabled by the administrator if they attempt to turn on or off the radio control. Select Add 802.11a Radio On/Off selection to add the 802.11a Wireless On/Off control to the Taskbar menu and the Intel PROSet/Wireless main window on a user's computer. Select Disable 802.11a Radio On/Off selection to prevent a user from turning off the 802.11a radio. A user is notified that The feature is disabled by the administrator if they attempt to turn on or off the 802.11a radio control. Once this feature is installed on a user's computer, follow the instructions below to turn on or off the 802.11a radio control. To turn off the 802.11a radio: 1. On the Intel PROSet/Wireless Main window, click the Wireless On button. The list of radio options is displayed. 2. Select 802.11a Radio Off. The 802.11a radio is now inactive. To turn on the 802.11a radio: 1. On the Intel PROSet/Wireless Main window, click the 802.11a Radio Off button. The list of radio options is displayed. 2. Select Wireless On. The 802.11a radio is now active. NOTE: This option is available only for wireless adapters that support 802.11a, 802.11b and 802.11g. This feature is not installed through an Administrator Package when a user's computer has an Intel(R) PRO/ Wireless 2200BG Network Connection. NOTE: This setting is unavailable for Windows Vista packages. Close Closes the Administrator Tool. Help? Provides help information for this page. Adapter Settings To configure Adapter Settings: 1. Click Include Adapter Settings in this package. 2. For each setting listed in the table below, select one of the following options: ❍ Use default value: Resets the setting on the user machine to the default value. ❍ No change: Maintains the user selected value. The administrator decides not to enforce all the settings on a user's computer. The user can change the adapter setting values from the Intel PROSet/Wireless Advanced menu. ❍ Select the value: The administrator selects the value that is to be used on the user's computer. Name Description 802.11n Channel Width Set high throughput channel width to maximize performance. Set the channel width to Auto or 20Mhz. Auto is the default setting. NOTE: This setting is available only if the adapter is an Intel (R) Wireless WiFi Link 4965AGN or Intel(R) Wireless WiFi Link 4965AG_. 802.11n Mode The 802.11n standard builds upon previous 802.11x standards by adding multiple-input multiple-output (MIMO). MIMO increases data throughput to improve transfer rate. Select Enabled or Disabled to set the 802.11n mode of the adapter. Enabled is the default setting. An administrator can enable or disable support for high throughput mode to reduce power-consumption or conflicts with other bands or compatibility issues. NOTE: This setting is available only if the adapter is an Intel (R) Wireless WiFi Link 4965AGN or Intel(R) Wireless WiFi Link 4965AG_. Ad Hoc Channel There is no need to change the channel unless the other computers in the ad hoc network use a different channel from the default channel. Value: Select the allowed operating channel from the list. 802.11b/g: Select this option when 802.11b and 802.11b (2.4 GHz) ad hoc band frequency is used. 802.11a: Select this option when 802.11a (5 GHz) ad hoc band frequency is used. ● ● NOTE: When an 802.11a channel is not displayed, ad hoc networks are not supported for the channel. Ad Hoc Power Management Set power saving features for Device to Device (ad hoc) networks. Disable: Select when connecting to ad hoc networks that contain stations that do not support ad hoc power management Maximum Power Savings: Select to optimize battery life. Noisy Environment: Select to optimize performance or connecting with multiple clients. ● ● ● NOTE: This feature is not installed through an Administrator Package when a user's computer has an Intel PRO/Wireless 2915ABG Network Connection or an Intel PRO/Wireless 2200BG Network Connection. Ad Hoc QoS Mode Quality of Service (QoS) control in ad hoc networks. QoS provides prioritization of traffic from the access point over a wireless LAN based on traffic classification. WMM (Wi-Fi MultiMedia) is the QoS certification of the Wi-Fi Alliance (WFA). When WMM is enabled, the adapter uses WMM to support priority tagging and queuing capabilities for Wi-Fi networks. WMM Enabled.(Default) WMM Disabled ● ● NOTE: This feature is not installed through an Administrator Package when a user's computer has an Intel PRO/Wireless 2915ABG Network Connection or an Intel PRO/Wireless 2200BG Network Connection. Mixed Mode Protection Use to avoid data collisions in a mixed 802.11b and 802.11g environment. Request to Send/Clear to Send (RTS/CTS) should be used in an environment where clients may not hear each other. CTS-to-self can be used to gain more throughput in an environment where clients are in close proximity and can hear each other. Power Management Power Management: Allows you to select a balance between power consumption and adapter performance. The wireless adapter power settings slider sets a balance between the computer's power source and the battery. Select a balance between power consumption and adapter performance. PSP - Power Saving Mode CAM - Constantly Awake Mode Select one of the Power Saving Mode levels: PSP CAM: The client adapter is powered up continuously. PSP Level 1: PSP set at maximum power. PSP Levels 2-4: PSP set to maximize power. PSP Level 5: PSP set to maximize battery life. PSP Auto: Default in PSP Level 6: Balances between power consumption and battery life. NOTE: Power consumption savings vary based on infrastructure settings. Preamble Mode Changes the preamble length setting received by the access point during an initial connection. Always use a long preamble length to connect to an access point. Auto Tx Preamble allows automatic preamble detection. If supported, short preamble should be used. If not, use long preamble (Long Tx Preamble). NOTE: This feature is not installed through an Administrator Package when a user's computer has an Intel PRO/Wireless 3965ABG Network Connection. Roaming Aggressiveness Define how aggressively a wireless client roams to improve connection to an access point Click Use default value to balance between not roaming and performance or select a value from the list. Values: 0: No Roaming: Your wireless client does not roam. Only significant link quality degradation causes it to roam to another access point 1-3: Allow Roaming 2: Default: Balances between not roaming and performance. Click Use default value to select. 4: Maximum Roaming. Throughput Enhancement Change the value of the Packet Burst Control. Enable: Select to enable throughput enhancement. Disable: (Default) - Select to disable throughput enhancement. ● ● Transmit Power If you decrease the transmit power, you reduce the radio coverage. Default Setting: Highest power setting Values: TX Minimum: Lowest Minimum Coverage: Set the adapter to a lowest transmit power. Enable you to expand the number of coverage areas or confine a coverage area. Reduce the coverage area in high traffic areas to improve overall transmission quality and avoid congestion and interference with other devices. TX Level 1, TX Level 2, TX Level 3: Set by country requirements. TX Maximum: Highest Maximum Coverage: Set the adapter to a maximum transmit power level. Select for maximum performance and range in environments with limited additional radio devices. NOTE: The optimal setting is for a user to always set the transmit power at the lowest possible level still compatible with the quality of their communication. This allows the maximum number of wireless devices to operate in dense areas and reduce interference with other devices that this radio shares radio spectrum with. NOTE:This setting takes effect when either Network (Infrastructure) or Device to Device (ad hoc) mode is used. Wireless Mode Select which band to use for connection to a wireless network: 802.11a only: Connect the wireless adapter to 802.11a networks only. 802.11b only: Connect the wireless adapter to 802.11b networks only. 802.11g only: Connect the wireless adapter to 802.11g networks only. 802.11a and 802.11g: Connect the wireless adapter to 802.11a and 802.11g networks only. 802.11b and 802.11g: Connect the wireless adapter to 802.11b and 802.11g networks only. 802.11a, 802.11b, and 802.11g: (Default) Connect to either 802.11a, 802.11b or 802.11g wireless networks. ● ● ● ● ● ● NOTE: These wireless modes (modulation types) determine the discovered access points displayed in the Wireless Networks list. NOTE: This setting is not applicable for Windows Vista(TM) client. OK Saves settings and return to the previous page. Close Closes the page and cancels any changes. Help? Provides help information for this page. Software Select which Intel PROSet/Wireless software components are installed on a user's computer. 1. Select Include Software in this package. 2. Place the Intel PROSet/Wireless installation CD in the CD drive. 3. Specify the Intel PROSet/Wireless Software Installation directory: Click Browse to locate the Autorun.exe file. 4. Click OK. 5. Specify which components you want to include in this package: Select which applications to install on a user's computer. Name Description Wireless LAN adapter driver Installs the NDIS driver for the wireless LAN adapter. Intel PROSet/ Wireless Select which features to install on a user's computer. ● ● ● ● Intel(R) Wireless Troubleshooter: Helps you resolve wireless connection issues. Single Sign On: Matches your Windows log on user name and password credentials for wireless network connections. ❍ Pre-logon/Common Connect: A Pre-logon/Common profile is active once a user logs onto the computer. WMI Support: (Windows Management Instrumentation) Allows administrators who do not have Intel PROSet/Wireless installed to remotely manage clients that do have Intel PROSet/Wireless installed. Administrator Tool: Installs the Administrator Tool to the Tools menu. NOTE: Intel Wireless Troubleshooter and Single Sign On are not applicable for Windows Vista Client. To reduce the size of the software files in your Administrator Package: 1. Copy the installation folders from your Intel PROSet/Wireless software to a local directory. 2. Remove unused language folders from the \IA32\Docs\ and the \IA32\IProLang folders. For example, if you only need the English folders, you can remove all the language folders except ENU. NOTE: If you create an Administrator Package on a Microsoft Windows XP Professional x64 Edition system, the language files are located in the \Docs and the \IA32E\IProLang folders. 3. Use the files from your local directory to add the software files to the Administrator package. NOTE: If you plan to use Novell(R) Client(TM) for Windows, it should be installed prior to installation of the Intel PROSet/Wireless software. If Intel PROSet/Wireless is already installed, you should remove it prior to installation of Novell Client for Windows. EAP-FAST A-ID Groups NOTE: This feature is unavailable if CCXv4 is not selected in the Administrator Tool Application Settings An Authority Identifier (A-ID) is the radius server that provisions Protected Access Credential (PACs) A-ID groups. A-ID groups are shared by all users of the computer and allow EAP-FAST profiles to support multiple PACs from multiple A-IDs. The A-ID groups can be pre-configured by the administrator and set up through an Administrator Package on a user's computer. When a wireless network profile encounters a server with an A-ID within the same group of the A-ID specified in the wireless network profile, it uses this PAC without a prompt to the user. To add an A-ID Group: 1. 2. 3. 4. Select Include A-ID Groups. Click Add. Enter a new A-ID group name. Click OK. The A-ID group is added to the A-ID Group list. If the A-ID group is locked, then additional A-IDs cannot be added to the group. To add an A-ID to an A-ID group: 1. 2. 3. 4. Select a group from the A-ID Groups list. Click Add in the A-IDs section. Select an A-ID. Click OK. The A-ID is added to the list. Once an A-ID group has been selected, the A-IDs are extracted from the PACs on the A-ID group server. The list of A-IDs is automatically populated. NOTE: EAP-FAST AID Groups are not applicable for Windows Vista Client. Administrator Tasks How to Obtain a Client Certificate If you do not have any certificates for EAP-TLS (TLS) or EAP-TTLS (TTLS) you must obtain a client certificate to allow authentication. Certificates are managed from either Internet Explorer or the Microsoft Windows Control Panel. Windows XP and Windows 2000: When a client certificate is obtained, do not enable strong private key protection. If you enable strong private key protection for a certificate, you need to enter an access password for the certificate every time this certificate is used. You must disable strong private key protection for the certificate if you configure the service for TLS or TTLS authentication. Otherwise, the 802.1x service fails authentication because there is no logged in user to provide the required password. Notes about Smart Cards After a Smart Card is installed, the certificate is automatically installed on your computer and is chosen from the personal certificate store and root certificate store. Set up a Client with TLS Network Authentication Step 1: Obtain a certificate To allow TLS authentication, you need a valid client certificate in the local repository for the logged-in user's account. You also need a trusted CA certificate in the root store. The following information provides two methods for obtaining a certificate: ● ● From a corporate certification authority (CA) implemented on a Windows 2000 server. Import a certificate from a file with Internet Explorer's certificate import wizard. If you do not know how to obtain a user certificate from the CA, consult your administrator for the procedure. To install the CA on the local machine: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. Obtain the CA and store it on your local drive. Click Import. The Certificate Import Wizard opens. Click Next. Click Browse to locate the certificate on your local drive. Click the exported certificate. Click Open. Click Next. Click Place all certificates in the following store. Click Browse to open the Select Certificate Store. Click Show physical stores. Click OK. From the list of stores, scroll up and expand Trusted Root Certificate Authorities. Click Local Computer. Click OK. Click Next. Click Finish to complete the process. Reboot after a certificate is installed. Use Microsoft Management Console (MMC) to verify that the CA is installed in the machine store. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. In the Start menu, click Run. Enter MMC. Click OK to open The Microsoft Management Console. Click File. Click Add/Remove Snap-in. Click Add to open the Add Standalone Snap-in page. Click Certificates. Click Add. Click Computer account. Click Next. Click Finish. Click Close. Click OK. In the console, click Certificates (Local Computer). Click Trusted Root Certificate Authorities. Click Certificates. Verify that the CA you just installed is listed. Click File. Click Exit to close the console. Obtain a certificate from a Microsoft Windows 2000 CA: 1. Start Internet Explorer and browse to the Certificate Authority HTTP Service (use an URL such as http://yourdomainserver.yourdomain/certsrv with certsrv being the command that brings you to the certificate authority. You can also use the IP address of the server machine. For example, "192.0.2.12/certsrv." 2. Logon to the CA with the name and password of the user account you created on the authentication server. The name and password do not have to be the same as the Windows log on name and password of the current user. 3. On the Welcome page of the CA, select Request a certificate task and submit the form. 4. Choose Request Type: Select Advanced request. 5. Click Next. 6. Advanced Certificate Requests: Select Submit a certificate request to this CA using a form. 7. Click Submit. 8. Advanced Certificate Request: Select User certificate template. 9. Click Mark keys as exportable. 10. Click Next. Use the provided defaults. 11. Certificate Issued: Click Install this certificate. NOTE: If this is the first certificate you have obtained, the CA first asks you if it should install a trusted CA certificate in the root store. This is not a trusted CA certificate. The name on the certificate is that of the host of the CA. Click Yes. You need this certificate for both TLS and TTLS. 12. If your certificate was successfully installed, you see the message, "Your new certificate has been successfully installed." 13. To verify the installation, click Internet Explorer Tools Internet Options Content Certificates. The new certificate should be installed in the Personal folder. Import a Certificate from a File 1. 2. 3. 4. 5. 6. 7. Open Internet Properties (right-click on the Internet Explorer icon on the desktop. Select Properties. Content: Click Certificates. The list of installed certificates appears. Click Import to open the Certificate Import Wizard. Select the file. Specify your access password for the file. Clear Enable strong private key protection. Certificate store: Click Automatically select certificate store based on the type of certificate (the certificate must be in the user accounts personal store to be accessible). 8. Proceed to Completing the Certificate Import and click Finish. To configure a profile with WPA authentication with WEP or TKIP encryption that uses TLS authentication: NOTE: Obtain and install a client certificate, refer to Step 1 or consult your administrator. Specify the certificate used by Intel PROSet/Wireless 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. style="list-style-type: decimal" On the Profile page, click Add to open General Settings. Profile Name: Enter a profile name. Wireless Network Name (SSID): Enter the network identifier. Operating Mode: Click Network (Infrastructure). Click Next to access the Security Settings. Click Enterprise Security. Network Authentication: Select Open (Recommended). Data Encryption: Select WEP. 802.1x Enabled: Selected. Authentication Type: Select TLS. Step 1 of 2: TLS User 1. Obtain and install a client certificate. 2. Select one of the following to obtain a certificate: Name Description Static Password On connection, enter the user credentials. One-time password (OTP) Obtain the password from a hardware token device. PIN (Soft Token) Obtain the password from a soft token program. 3. Click Next. Step 2 of 2: TLS Server 1. Select one of the following credential retrieval methods: Validate Server Certificate or Specify Server or Certificate Name. 2. Click OK. The profile is added to the Profiles list. 3. Click the new profile at the end of the Profiles list. Use the up and down arrows to change the priority of the new profile. 4. Click Connect to connect to the selected wireless network. 5. Click OK to close Intel PROSet/Wireless. Back to Top Back to Contents Back to Contents Glossary of Terms Numerical T W Term Definition 802.11 The 802.11 standard refers to a family of specifications developed by the IEEE for wireless LAN technology. The 802.11 specifies an over-the-air interface between a wireless client and a base station or between two wireless clients and provides 1 or 2 Mbps transmission in the 2.4 GHz band using either frequency hopping spread spectrum (FHSS) or direct sequence spread spectrum (DSSS). 802.11a The 802.11a standard specifies a maximum data transfer rate of 54 Mbps and an operating frequency of 5 GHz. The 802.11a standard uses the Orthogonal Frequency Division Multiplexing (OFDM) transmission method. Additionally, the 802.11a standard supports 802.11 features such as WEP encryption for security. 802.11b 802.11b is an extension to 802.11 that applies to wireless LANS and provides 11 Mbps transmission (with a fallback to 5.5, 2 and 1 Mbps) in the 2.4 GHz band. 802.11b uses only DSSS. Throughput data rate 5+ Mbps in the 2.4 GHz band. 802.11g The 802.11g standard specifies a maximum data transfer rate of 54 Mbps, an operating frequency of 2.4GHz, and WEP encryption for security. 802.11g networks are also referred to as Wi-Fi networks. 802.1x 802.1x is the IEEE Standard for Port-Based Network Access Control. This is used in conjunction with EAP methods to provide access control to wired and wireless networks. AAA Server Authentication, Authorization and Accounting Server. A system to control access to computer resources and track user activity. Access Point (AP) A device that connects wireless devices to another network. For example, a wireless LAN, Internet modem or others. ad hoc network A communication configuration in which every computer has the same capabilities, and any computer can initiate a communication session. Also known as a peer-to-peer network or a computer-tocomputer network. AES-CCMP Advanced Encryption Standard - Counter CBC-MAC Protocol is the new method for privacy protection of wireless transmissions specified in the IEEE 802.11i standard. AES-CCMP provides a stronger encryption method than TKIP. Authentication Verifies the identity of a user logging onto a network. Passwords, digital certificates, smart cards and biometrics are used to prove the identity of the client to the network. Passwords and digital certificates are also used to identify the network to the client. BER Bit error rate. The ratio of errors to the total number of bits being sent in a data transmission from one location to another. Bit Rate The total number of bits (ones and zeros) per second that a network connection can support. Note that this bit rate will vary, under software control, with different signal path conditions. Broadcast SSID Used to allow an access point to respond to clients on a wireless network by sending probes. BSSID A unique identifier for each wireless client on a wireless network. The Basic Service Set Identifier (BSSID) is the Ethernet MAC address of each adapter on the network. CA (certificate A corporate certification authority implemented on a server. In authority) addition, Internet Explorer’s certificate can import a certificate from a file. A trusted CA certificate is stored in the root store. CCX Cisco Compatible eXtension. Cisco Compatible Extensions Program ensures that devices used on Cisco wireless LAN infrastructure meet the security, management and roaming requirements. Certificate Used for client authentication. A certificate is registered on the authentication server (i.e., RADIUS server) and used by the authenticator. CKIP Cisco Key Integrity Protocol (CKIP) is a Cisco proprietary security protocol for encryption in 802.11 media. CKIP uses a key message integrity check and message sequence number to improve 802.11 security in infrastructure mode. CKIP is Cisco's version of TKIP. Client computer The computer that gets its Internet connection by sharing either the host computer's connection or the Access Point's connection. DSSS Direct Sequence Spread Spectrum. Technology used in radio transmission. Incompatible with FHSS. EAP Short for Extensible Authentication Protocol, EAP sits inside of Point-to-Point Protocol’s (PPP) authentication protocol and provides a generalized framework for several different authentication methods. EAP is supposed to head off proprietary authentication systems and let everything from passwords to challenge-response tokens and public-key infrastructure certificates all work smoothly. EAP-FAST EAP-FAST, like EAP-TTLS and PEAP, uses tunneling to protect traffic. The main difference is that EAP-FAST does not use certificates to authenticate. EAP-GTC The EAP-GTC (Generic Token Card) is similar to the EAP-OTP except with hardware token cards. The request contains a displayable message, and the response contains the string read from the hardware token card. EAP-OTP EAP-OTP (One-Time Password) is similar to MD5, except it uses the OTP as the response. The request contains a displayable message. The OTP method is defined in RFC 2289. The OTP mechanism is employed extensively in VPN and PPP scenarios but not in the wireless world EAP-SIM Extensible Authentication Protocol-Subscriber Identity Module (EAPSIM) authentication can be used with: ● ● Network Authentication types: Open, Shared, and WPAEnterprise, WPA2-Enterprise. Data Encryption types: None, WEP and CKIP. A SIM card is a special smart card that is used by GSM-based digital cellular networks. The SIM card is used to validate your credentials with the network EAP-TLS A type of authentication method using EAP and a security protocol called the Transport Layer Security (TLS). EAP-TLS uses certificates that use passwords. EAP-TLS authentication supports dynamic WEP key management. EAP-TTLS A type of authentication method using EAP and Tunneled Transport Layer Security (TTLS). EAP-TTLS uses a combination of certificates and another security method such as passwords. Encryption Scrambling data so that only the authorized recipient can read it. Usually a key is needed to interpret the data. FHSS Frequency-Hop Spread Spectrum. Technology used in radio transmission. Incompatible with DSSS. File and A capability that allows a number of people to view, modify, and printer sharing print the same file(s) from different computers. Fragmentation The threshold at which the wireless adapter breaks the packet into threshold multiple frames. This determines the packet size and affects the throughput of the transmission. GHz Gigahertz. A unit of frequency equal to 1,000,000,000 cycles per second. Host computer The computer that is directly connected to the Internet via a modem or network adapter. Infrastructure A wireless network centered around an access point. In this Network environment, the access point not only provides communication with the wired network, but also mediates wireless network traffic in the immediate neighborhood. IEEE Institute of Electrical and Electronics Engineers (IEEE) is an organization involved in defining computing and communications standards. Internet Protocol (IP) address The address of a computer that is attached to a network. Part of the address designates which network the computer is on, and the other part represents the host identification. LAN Local area network. A high-speed, low-error data network covering a relatively small geographic area. LEAP Light Extensible Authentication Protocol. A version of Extensible Authentication Protocol (EAP). LEAP is a proprietary extensible authentication protocol developed by Cisco, which provides a challenge-response authentication mechanism and dynamic key assignment. MAC A hardwired address applied at the factory. It uniquely identifies network hardware, such as a wireless adapter, on a LAN or WAN. Mbps Megabits-per-second. Transmission speed of 1,000,000 bits per second. MHz Megahertz. A unit of frequency equal to 1,000,000 cycles per second. MIC (Michael) Message integrity check (commonly called Michael). MS-CHAP An EAP mechanism used by the client. Microsoft Challenge Authentication Protocol (MSCHAP) Version 2, is used over an encrypted channel to enable server validation. The challenge and response packets are sent over a non-exposed TLS encrypted channel. ns Nanosecond. 1 billionth (1/1,000,000,000) of a second. OFDM Orthogonal Frequency Division Multiplexing. Open Allows any device network access. If encryption is not enabled on Authentication the network, any device that knows the Service Set Identifier (SSID) of the access point can gain access to the network. PEAP Protected Extensible Authentication Protocol (PEAP) is an Internet Engineering Task Force (IETF) draft protocol sponsored by Microsoft, Cisco, and RSA Security. PEAP creates an encrypted tunnel similar to the tunnel used in secure web pages (SSL). Inside the encrypted tunnel, a number of other EAP authentication methods can be used to perform client authentication. PEAP requires a TLS certificate on the RADIUS server, but unlike EAPTLS there is no requirement to have a certificate on the client. PEAP has not been ratified by the IETF. The IETF is currently comparing PEAP and TTLS (Tunneled TLS) to determine an authentication standard for 802.1X authentication in 802.11 wireless systems. PEAP is an authentication type designed to take advantage of server-side EAP-Transport Layer Security (EAP-TLS) and to support various authentication methods, including user's passwords and one-time passwords, and Generic Token Cards. Peer-to-Peer Mode A wireless network structure that allows wireless clients to communicate with each other without using an access point. Power Save mode The state in which the radio is periodically powered down to conserve power. When the notebook is in Power Save mode, receive packets are stored in the access point until the wireless adapter wakes up. Preferred network One of the networks that has been configured. Such networks are listed under Preferred networks on the Wireless Networks tab of the Wireless Configuration Utility (Windows 2000 environment) or Wireless Network Connection Properties (Windows XP environment). RADIUS Remote Authentication Dial-In User Service (RADIUS) is an authentication and accounting system that verifies users credentials and grants access to requested resources. RF Radio Frequency. The international unit for measuring frequency is Hertz (Hz), which is equivalent to the older unit of cycles per second. One Mega-Hertz (MHz) is one million Hertz. One GigaHertz (GHz) is one billion Hertz. For reference: the standard US electrical power frequency is 60 Hz, the AM broadcast radio frequency band is 0.55 -1.6 MHz, the FM broadcast radio frequency band is 88-108 MHz, and microwave ovens typically operate at 2.45 GHz. Roaming Movement of a wireless node between two micro cells. Roaming usually occurs in infrastructure networks built around multiple access points. Current wireless network roaming is only supported in the same subnet of a network. RTS threshold The number of frames in the data packet at or above which an RTS/ CTS (request to send/clear to send) handshake is turned on before the packet is sent. The default value is 2347. Shared Key An encryption key known only to the receiver and sender of data. SIM Subscriber Identity Module card is used to validate credentials with the network. A SIM card is a special smart card that is used by GSM-based digital cellular networks. Silent Mode Silent Mode Access Points or Wireless Routers have been configured to not broadcast the SSID for the wireless network. This makes it necessary to know the SSID in order to configure the wireless profile to connect to the access point or wireless router. Single Sign On Single Sign On feature set allows the 802.1x credentials to match your Windows log on user name and password credentials for wireless network connections. SSID Service Set Identifier. SSID or network name is a value that controls access to a wireless network. The SSID for your wireless network card must match the SSID for any access point that you want to connect with. If the value does not match, you are not granted access to the network. Each SSID may be up to 32 alphanumeric characters long and is case-sensitive. Stealth A stealth access point is one that has the capability and is configured to not broadcast its SSID. This is the wireless network name that appears when a DMU (Device Management Utility, such as Intel® PROSet/Wireless) scans for available wireless networks. It is commonly considered a weak security feature, in that it does not readily disclose the presence of the wireless network. To connect to a stealth access point, a user must specifically know the SSID and configure their DMU accordingly. The feature is not a part of the 802.11 specification, and is known by differing names by various vendors: closed mode, private network, SSID broadcasting. TKIP Temporal Key Integrity protocol improves data encryption. Wi-Fi Protected Access utilizes its TKIP. TKIP provides important data encryption enhancements including a re-keying method. TKIP is part of the IEEE 802.11i encryption standard for wireless networks. TKIP is the next generation of WEP, the Wired Equivalency Protocol, which is used to secure 802.11 wireless networks. TKIP provides per-packet key mixing, a message integrity check and a re-keying mechanism, thus fixing the flaws of WEP. TLS Transport Layer Security. A type of authentication method using the Extensible Authentication Protocol (EAP) and a security protocol called the Transport Layer Security (TLS). EAP-TLS uses certificates which use passwords. EAP-TLS authentication supports dynamic WEP key management. The TLS protocol is intended to secure and authenticate communications across a public network through data encryption. The TLS Handshake Protocol allows the server and client to provide mutual authentication and to negotiate an encryption algorithm and cryptographic keys before data is transmitted. TTLS Tunneled Transport Layer Security. These settings define the protocol and the credentials used to authenticate a user. In TTLS, the client uses EAP-TLS to validate the server and create a TLSencrypted channel between the client and server. The client can use another authentication protocol, typically password-based protocols, such as MD5 Challenge over this encrypted channel to enable server validation. The challenge and response packets are sent over a non-exposed TLS encrypted channel. TTLS implementations today support all methods defined by EAP, as well as several older methods (CHAP, PAP, MS-CHAP and MS-CHAPv2). TTLS can easily be extended to work with new protocols by defining new attributes to support new protocols. WEP Wired Equivalent Privacy. Wired Equivalent Privacy, 64- and 128bit (64-bit is sometimes referred to as 40-bit). This is a low-level encryption technique designed to give the user about the same amount of privacy that he would expect from a LAN. WEP is a security protocol for wireless local area networks (WLANs) defined in the 802.11b standard. WEP is designed to provide the same level of security as that of a wired LAN. WEP aims to provide security by data over radio waves so that it is protected as it is transmitted from one end point to another. WEP Key Either a pass phrase or hexadecimal key. The pass phrase must be 5 ASCII characters for 64-bit WEP or 13 ASCII characters for 128-bit WEP. For pass phrases, 0-9, a-z, A-Z, and ~!@#$%^&*()_+|`-={}|[]\:";'
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