Intel 7265NG Wireless Network Adapter User Manual 1

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User Guide
© Copyright 2015 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Centrino
are trademarks of Intel Corporation in the
U.S. and other countries. SD Logo is a
trademark of its proprietor. Java is a U.S.
trademark of Sun Microsystems, Inc.
Microsoft and Windows are U.S. registered
trademarks of the Microsoft group of
companies.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: February 2015
Document Part Number: 784275-001
Product notice
Software terms
This user guide describes features that are
common to most models. Some features
may not be available on your computer.
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a full refund subject to the refund
policy of your seller.
This computer may require upgraded and/
or separately purchased hardware and/or a
DVD drive to install the Windows 7 software
and take full advantage of Windows 7
functionality. See
http://windows.microsoft.com/en-us/
windows7/get-know-windows-7 for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and
then follow the on-screen instructions.
For any further information or to request a
full refund of the price of the computer,
please contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950-1).
iii
iv
Safety warning notice
Table of contents
1 Welcome ........................................................................................................................................................... 1
Finding information ............................................................................................................................... 2
2 Getting to know your computer ......................................................................................................................... 3
Top ....................................................................................................................................................... 3
TouchPad ............................................................................................................................ 3
Lights ................................................................................................................................... 4
Buttons, speakers, and fingerprint reader ............................................................................ 5
Keys ..................................................................................................................................... 6
Right ..................................................................................................................................................... 7
Left ....................................................................................................................................................... 8
Display .................................................................................................................................................. 9
Bottom ................................................................................................................................................ 10
3 Connecting to a network ................................................................................................................................. 11
Connecting to a wireless network ....................................................................................................... 11
Using the wireless controls ................................................................................................ 11
Turning wireless devices on or off ..................................................................... 11
Using HP Connection Manager (select models only) ........................................ 12
Using the wireless button .................................................................................. 12
Using operating system controls ....................................................................... 12
Using a WLAN (select models only) .................................................................................. 12
Using an Internet service provider .................................................................... 13
Setting up a WLAN ............................................................................................ 13
Configuring a wireless router ............................................................................ 13
Protecting your WLAN ....................................................................................... 14
Connecting to a WLAN ...................................................................................... 14
Using Bluetooth wireless devices (select models only) ..................................................... 14
Connecting to a wired network (via optional docking device or mini docking station cable) .............. 15
Connecting to a local area network (LAN) ......................................................................... 15
4 Navigating using the keyboard, touch gestures and pointing devices ............................................................ 17
Using pointing devices ....................................................................................................................... 17
Setting pointing device preferences ................................................................................... 17
Using the TouchPad .......................................................................................................... 17
Turning the TouchPad off and on ...................................................................... 17
Using TouchPad Gestures ................................................................................ 17
Tapping ............................................................................................. 18
Scrolling ............................................................................................ 19
Pinching/zooming ............................................................................. 19
Rotating (select models only) ........................................................... 20
Using the keyboard ............................................................................................................................ 20
Identifying the hot keys ...................................................................................................... 20
Using keypads ................................................................................................................... 21
Using the embedded numeric keypad ............................................................... 21
Turning the embedded numeric keypad on and off .......................... 22
Switching key functions on the embedded numeric keypad ............. 22
Using an optional external numeric keypad ...................................................... 22
5 Multimedia ....................................................................................................................................................... 23
Audio .................................................................................................................................................. 23
Connecting speakers ......................................................................................................... 23
Adjusting the volume ......................................................................................................... 23
Connecting headphones/microphone ................................................................................ 23
Checking audio functions on the computer ........................................................................ 24
Webcam ............................................................................................................................................. 24
Video .................................................................................................................................................. 24
VGA (via optional docking device or mini docking station cable) ...................................... 25
DisplayPort (via optional docking device) .......................................................................... 25
Connecting wired displays using MultiStream Transport (via optional docking device) .... 26
HDMI .................................................................................................................................. 27
Configuring audio for HDMI ............................................................................................... 28
Intel Wireless Display (select models only) ....................................................................... 28
6 Power management ........................................................................................................................................ 29
Shutting down the computer ............................................................................................................... 29
Setting power options ......................................................................................................................... 29
Using power-saving states ................................................................................................. 29
Initiating and exiting Sleep ................................................................................ 30
Initiating and exiting Hibernation ....................................................................... 30
Using the power meter and power settings ....................................................... 30
Setting password protection on wakeup ........................................................... 31
Using battery power ........................................................................................................... 31
Factory-sealed battery ...................................................................................... 31
Finding additional battery information ............................................................... 31
Using Battery Check ......................................................................................... 32
Displaying the remaining battery charge ........................................................... 32
vi
Maximizing battery discharge time .................................................................... 32
Managing low battery levels .............................................................................. 32
Identifying low battery levels ............................................................. 32
Resolving a low battery level ............................................................ 33
Conserving battery power ................................................................................. 33
Using external AC power ................................................................................................... 33
7 External cards and devices ............................................................................................................................. 35
Using Micro SD memory cards ........................................................................................................... 35
Inserting a digital card ........................................................................................................ 35
Removing a digital card ..................................................................................................... 35
Using a USB device ........................................................................................................................... 36
Connecting a USB device .................................................................................................. 36
Removing a USB device .................................................................................................... 37
Using optional external devices .......................................................................................................... 37
Using optional external drives ............................................................................................ 37
Using the docking connector ............................................................................................. 38
8 Drives .............................................................................................................................................................. 40
Using hard drives ............................................................................................................................... 40
Improving hard drive performance ..................................................................................... 40
Using Disk Defragmenter .................................................................................. 40
Using Disk Cleanup ........................................................................................... 40
Using optional external optical drives (select models only) ................................................................ 40
Identifying the installed optional external optical drive ....................................................... 41
Inserting an optical disc ..................................................................................................... 41
Tray-load ........................................................................................................... 41
Slot-load ............................................................................................................ 41
Removing an optical disc ................................................................................................... 42
Tray-load ........................................................................................................... 42
When the disc tray opens normally .................................................. 42
When the disc tray fails to open normally ......................................... 43
Slot-load ............................................................................................................ 43
Sharing optical drives ........................................................................................................ 44
9 Security ........................................................................................................................................................... 45
Protecting the computer ..................................................................................................................... 45
Using passwords ................................................................................................................................ 45
Setting passwords in Windows .......................................................................................... 46
Setting passwords in Computer Setup .............................................................................. 47
vii
Managing a BIOS administrator password ........................................................................ 47
Entering a BIOS administrator password .......................................................... 48
Managing a Computer Setup DriveLock password ........................................................... 48
Setting a DriveLock password ........................................................................... 49
Entering a DriveLock password ........................................................................ 49
Changing a DriveLock password ...................................................................... 50
Removing DriveLock protection ........................................................................ 50
Using Computer Setup Automatic DriveLock .................................................................... 51
Entering an Automatic DriveLock password ..................................................... 51
Removing Automatic DriveLock protection ....................................................... 51
Using antivirus software ..................................................................................................................... 52
Using firewall software ....................................................................................................................... 52
Installing critical security updates ....................................................................................................... 52
Using HP Client Security (select models only) ................................................................................... 53
Installing an optional security cable .................................................................................................... 53
Using the fingerprint reader ................................................................................................................ 53
Locating the fingerprint reader ........................................................................................... 53
10 Maintenance ................................................................................................................................................. 55
Cleaning your computer ..................................................................................................................... 55
Cleaning the display, sides, and cover .............................................................................. 55
Cleaning procedures .......................................................................................................... 55
Cleaning the display .......................................................................................... 55
Cleaning the sides and cover ............................................................................ 55
Cleaning the TouchPad and keyboard .............................................................. 55
Updating programs and drivers .......................................................................................................... 56
Using SoftPaq Download Manager .................................................................................................... 56
11 Backup and recovery .................................................................................................................................... 57
Creating recovery media and backups ............................................................................................... 57
Guidelines .......................................................................................................................... 57
Creating recovery media with HP Recovery Disc Creator ................................................. 57
Creating recovery media ................................................................................... 58
Backing up your information .............................................................................................. 58
Performing a system recovery ............................................................................................................ 59
Using the Windows recovery tools ..................................................................................... 59
Using f11 recovery tools (select models only) ................................................................... 60
Using Windows 7 operating system media ........................................................................ 60
viii
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 62
Using Computer Setup ....................................................................................................................... 62
Starting Computer Setup ................................................................................................... 62
Navigating and selecting in Computer Setup ..................................................................... 62
Restoring factory settings in Computer Setup ................................................................... 63
Updating the BIOS ............................................................................................................. 63
Determining the BIOS version ........................................................................... 63
Downloading a BIOS update ............................................................................. 64
Using MultiBoot .................................................................................................................................. 65
About the boot device order ............................................................................................... 65
Choosing MultiBoot preferences ........................................................................................ 65
Setting a new boot order in Computer Setup .................................................... 65
Dynamically choosing a boot device using the f9 prompt ................................. 66
Setting a MultiBoot Express prompt .................................................................. 66
Entering MultiBoot Express preferences ........................................................... 66
Using HP PC Hardware Diagnostics (UEFI) (select models only) ..................................................... 66
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 67
13 Support ......................................................................................................................................................... 68
Contacting support ............................................................................................................................. 68
Labels ................................................................................................................................................. 68
14 Specifications ................................................................................................................................................ 70
Input power ......................................................................................................................................... 70
Operating environment ....................................................................................................................... 70
Appendix A Traveling with or shipping your computer ....................................................................................... 71
Appendix B Troubleshooting .............................................................................................................................. 72
Troubleshooting resources ................................................................................................................. 72
Resolving issues ................................................................................................................................ 72
The computer is unable to start up .................................................................................... 72
The computer screen is blank ............................................................................................ 72
Software is functioning abnormally .................................................................................... 73
The computer is unusually warm ....................................................................................... 73
An external device is not working ...................................................................................... 73
The wireless network connection is not working ................................................................ 73
The optional external optical disc tray does not open for removal of a CD or DVD ........... 74
The computer does not detect the optional external optical drive ..................................... 74
An optional external optical disc does not play .................................................................. 75
ix
A movie is not visible on an external display ..................................................................... 75
The process of burning an optional external disc does not begin, or it stops before
completion ......................................................................................................................... 75
Appendix C Electrostatic discharge ................................................................................................................... 76
Index ................................................................................................................................................................... 77
1
Welcome
After you set up and register the computer, it is important to take the following steps:
●
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
Internet. For more information, see Connecting to a network on page 11.
●
Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer. For more information, see Using antivirus software
on page 52.
●
Get to know your computer—Learn about your computer features. Refer to Getting to know your
computer on page 3 and Navigating using the keyboard, touch gestures and pointing devices
on page 17 for additional information.
●
Find installed software—Access a list of the software preinstalled on the computer:
Select Start > All Programs. For details about using the software included with the computer, see
the software manufacturer's instructions, which may be provided with the software or on the
manufacturer's website.
●
Back up your hard drive by creating recovery discs or a recovery flash drive. See Backup and
recovery on page 57.
Finding information
The computer comes with several resources to help you perform various tasks.
Resources
For information about
Setup Instructions poster
●
How to set up the computer
●
Help to identify computer components
Help and Support
●
Operating system information
To access Help and Support, select Start > Help and
Support.
●
Software, driver, and BIOS updates
●
Troubleshooting tools
●
How to access support
Regulatory, Safety, and Environmental Notices
●
Regulatory and safety information
To access the user guides, select Start > Help and
Support > User guides.
●
Battery disposal information
Safety & Comfort Guide
●
Proper workstation setup, posture, health, and work habits
To access the user guides, select Start > Help and
Support > User guides.
●
Electrical and mechanical safety information
To access the latest user guide, go to
http://www.hp.com/support, and select your country.
Select Drivers & Downloads, and then follow the onscreen instructions.
– or –
Go to http://www.hp.com/ergo.
Worldwide Telephone Numbers booklet
HP support telephone numbers
This booklet is provided with your computer.
HP website
●
Support information
To access the latest user guide, go to
http://www.hp.com/support, and select your country.
Select Drivers & Downloads, and then follow the onscreen instructions.
●
Ordering parts and finding additional help
●
Accessories available for the device
Limited Warranty*
Warranty information
To access this guide, selectStart > Help and Support >
User guides > View Warranty Information.
– or –
Go to http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a
printed copy from http://www.hp.com/go/orderdocuments or write to:
●
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Chapter 1 Welcome
2
Getting to know your computer
Top
TouchPad
Component
Description
(1)
TouchPad zone
Moves the pointer and selects or activates items on the
screen.
(2)
Left TouchPad button
Functions like the left button on an external mouse.
(3)
Right TouchPad button
Functions like the right button on an external mouse.
Top
Lights
Component
(1)
Power light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off.
(2)
Caps lock light
On: Caps lock is on.
(3)
TouchPad light
●
Amber: The TouchPad is off.
●
Off: The TouchPad is on.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
Amber: Microphone sound is off.
●
Off: Microphone sound is on.
●
White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
●
Amber: All wireless devices are off.
(4)
(5)
(6)
(7)
Description
Mute light
Microphone mute light
Wireless light
Num lock light
Chapter 2 Getting to know your computer
On: Num lock is on.
Buttons, speakers, and fingerprint reader
Component
(1)
Description
Power button
●
When the computer is off, press the button to turn on
the computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
If the computer has stopped responding and the previous
shutdown procedures are ineffective, press and hold the
power button for 15 seconds to perform a hardware reset
turning off the computer immediately.
To learn more about your power settings: Select Start >
Control Panel > System and Security > Power Options.
(2)
Speaker grill
Produce sound.
(3)
Fingerprint reader
Allows a fingerprint logon to Windows, instead of a password
logon.
Top
Keys
Component
Description
(1)
esc key
Displays system information when pressed in combination
with the fn key.
(2)
fn key
Executes frequently used system functions when pressed in
combination with a function key, the num lk key, the esc
key, or the b key.
(3)
Windows button
Displays the Windows Start menu.
(4)
Function keys
Execute frequently used system functions when pressed in
combination with the fn key.
(5)
Embedded numeric keypad
When the keypad is turned on, it can be used like an
external numeric keypad.
Each key on the keypad performs the function indicated by
the icon in the upper-right corner of the key.
(6)
num lk key
Chapter 2 Getting to know your computer
Turns the embedded numeric keypad on and off when
pressed in combination with the fn key.
Right
Component
(1)
Description
Audio-out (headphone) jack/Audio-in
(microphone) jack
Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional headset
microphone.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety, and Environmental Notices. To access
the user guides, select Start > Help and Support > User
Guides.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
(2)
USB 3.0 charging port
Connects an optional USB device. The USB charging port
can also charge select models of cell phones and MP3
players, even when the computer is off.
NOTE: The battery can be depleted quickly if you charge
multiple devices while operating on battery power.
NOTE: For details about different types of USB ports, see
Using a USB device on page 36.
(3)
Docking connector
Connects an optional docking device or mini docking
station cable.
(4)
AC adapter/Battery light
●
White: The computer is connected to external power
and the battery is charged from 90 to 99 percent.
●
Amber: The computer is connected to external power
and the battery is charged from 0 to 90 percent.
●
Blinking amber: A battery that is the only available
power source has reached a low battery level. When
the battery reaches a critical battery level, the battery
light begins blinking rapidly.
●
Off: The battery is fully charged.
(5)
Power connector
Connects an AC adapter.
Right
Left
Component
(1)
Description
Security cable slot
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
(2)
HDMI port
Connects an optional video or audio device, such as a
high-definition television, any compatible digital or audio
component, or a high-speed HDMI device.
(3)
USB 3.0 charging port
Connects an optional USB device. The USB charging port
can also charge select models of cell phones and MP3
players, even when the computer is off.
NOTE: The battery can be depleted quickly if you charge
multiple devices while operating on battery power.
NOTE: For details about different types of USB ports, see
Using a USB device on page 36.
(4)
Micro SD memory card reader
Chapter 2 Getting to know your computer
Supports micro Secure Digital (SD) memory cards.
Display
Component
Description
(1)
Internal microphones (2)
Record sound.
(2)
Webcam light
On: The webcam is in use.
(3)
Webcam
Records video and captures still photographs.
For information on using the webcam, select Start > All
Programs > Communication and Chat > Cyberlink YouCam.
(4)
Internal display switch
Turns off the display or initiates Sleep if the display is closed
while the power is on.
NOTE: The display switch is not visible on the outside of the
computer.
(5)
WLAN antennas (2)* (select models only)
Send and receive wireless signals to communicate with wireless
local area networks (WLAN).
(6)
Near Field Communication (NFC) antenna*
(select models only)
Send and receive wireless signals to communicate and transfer
data/info to and from your NFC-compatible devices.
*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. To access the user guides, select Start > Help and Support >
User Guides.
Display
Bottom
Component
(1)
10
Description
Docking device receptors (2)
Chapter 2 Getting to know your computer
Connects an optional docking device.
3
Connecting to a network
Your computer can travel with you wherever you go. But even at home, you can explore the globe
and access information from millions of websites using your computer and a wired or wireless
network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer is equipped
with one or more of the following wireless devices:
●
Wireless local area network (WLAN) device (select models only)—Connects the computer to
wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or
WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee
shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer
communicates with a wireless router or a wireless access point.
●
Bluetooth device (select models only)—Creates a personal area network (PAN) to connect to
other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and
cameras. In a PAN, each device communicates directly with other devices, and devices must be
relatively close together—typically within 10 meters (approximately 33 feet) of each other.
For more information about wireless technology, see the information and website links provided in
Help and Support. To access Help and Support, select Start > Help and Support.
Using the wireless controls
You can control the wireless devices in your computer using these features:
●
Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless
button)
●
Operating system controls
Turning wireless devices on or off
You can use the wireless button or HP Connection Manager (select models only) to turn on and turn
off wireless devices.
NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the
keyboard. The term wireless button is used throughout this guide to refer to all types of wireless
controls.
To turn off wireless devices using HP Connection Manager:
▲
Right-click the HP Connection Manager icon in the notification area, at the far right of the
taskbar, and then click the power button next to the desired device.
-orSelect Start > All Programs > Productivity and Tools > HP Connection Manager, and then click
the power button next to the desired device.
Connecting to a wireless network
11
Using HP Connection Manager (select models only)
HP Connection Manager provides a central location for managing your wireless devices, and an
interface for sending and receiving SMS (text) messages. HP Connection Manager allows you to
manage the following devices:
●
Wireless local area network (WLAN)/Wi-Fi
●
Bluetooth
HP Connection Manager provides information and notifications on connection status, power status,
and SMS messages. Status information and notifications are provided in the notification area, at the
far right of the taskbar.
To open HP Connection Manager:
▲
Click the HP Connection Manager icon in the taskbar.
-orSelect Start > All Programs > Productivity and Tools > HP Connection Manager.
For more information, see the HP Connection Manager software Help.
Using the wireless button
The computer has a wireless button, one or more wireless devices, and one or two wireless lights,
depending on the model. All of the wireless devices on your computer are enabled at the factory, so
the wireless light is on (white) when you turn on the computer.
The wireless light indicates the overall power state of your wireless devices, not the status of
individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light
is off, all wireless devices are off.
NOTE: On some models, the wireless light is amber when all wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or
turn off the wireless devices simultaneously.
Using operating system controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
manage wireless networks, and diagnose and repair network problems.
To use operating system controls:
▲
Select Start > Control Panel > Network and Internet > Network and Sharing Center.
For more information, access Help and Support by selecting Start > Help and Support.
Using a WLAN (select models only)
With a WLAN device, you can access a wireless local area network (WLAN), which is composed of
other computers and accessories that are linked by a wireless router or a wireless access point.
NOTE: The terms wireless router and wireless access point are often used interchangeably.
12
Chapter 3 Connecting to a network
●
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
that can accommodate a large number of computers and accessories and can separate critical
network functions.
●
A home or small office WLAN typically uses a wireless router, which allows several wireless and
wired computers to share an Internet connection, a printer, and files without requiring additional
pieces of hardware or software.
To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided
through a service provider or a public or corporate network).
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The
ISP will help set up the modem, install a network cable to connect your wireless computer to the
modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this
information and store it in a safe place.
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
●
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider
●
A wireless router (2) (purchased separately)
●
A wireless computer (3)
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
For help in setting up your WLAN, see the information provided by your router manufacturer or your
ISP.
Configuring a wireless router
For help in setting up a WLAN, see the information provided by your router manufacturer or your ISP.
NOTE: It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the
Internet, disconnect the cable, and access the Internet through your wireless network.
Connecting to a wireless network
13
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always enable security features to protect
your network from unauthorized access. WLANs in public areas (hotspots) like coffee shops and
airports may not provide any security. If you are concerned about the security of your computer in a
hotspot, limit your network activities to email that is not confidential and basic Internet surfing.
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected
signals. Take the following precautions to protect your WLAN:
●
Use a firewall.
A firewall checks both data and requests for data that are sent to your network, and discards any
suspicious items. Firewalls are available in both software and hardware. Some networks use a
combination of both types.
●
Use wireless encryption.
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over
the network. For more information, access Help and Support by selecting Start > Help and
Support.
Connecting to a WLAN
To connect to the WLAN, follow these steps:
1.
Turn on the computer. Be sure that the WLAN device is on. If the device is on, the wireless light
is on. If the wireless light is off, press the wireless button.
NOTE:
On some models, the wireless light is amber when all wireless devices are off.
2.
Click the network status icon in the notification area, at the far right of the taskbar.
3.
Select a WLAN to connect to.
4.
Click Connect.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the
code, and then click OK to complete the connection.
NOTE:
If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, click Open Network and Sharing
Center. and then click Set up a new connection or network. A list of options is displayed,
allowing you to manually search for and connect to a network or to create a new network
connection.
5.
Follow the on-screen instructions to complete the connection.
After the connection is made, place the mouse pointer over the network status icon in the notification
area, at the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far your wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
Using Bluetooth wireless devices (select models only)
A Bluetooth device provides short-range wireless communications that replace the physical cable
connections that traditionally link electronic devices such as the following:
14
Chapter 3 Connecting to a network
●
Computers (desktop, notebook, PDA)
●
Phones (cellular, cordless, smart phone)
●
Imaging devices (printer, camera)
●
Audio devices (headset, speakers)
●
Mouse
Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network
(PAN) of Bluetooth devices. For information about configuring and using Bluetooth devices, see the
Bluetooth software Help.
Connecting to a wired network (via optional docking device or
mini docking station cable)
A local area network (LAN) is a wired connection. A LAN connection uses a RJ-45 network cable
(sold separately) and an optional docking device or mini docking station cable.
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem cable or telephone cable into an RJ-45 (network) jack.
Connecting to a local area network (LAN)
Use a LAN connection if you want to connect the computer (via the optional docking device or mini
docking station cable) directly to a router in your home (instead of working wirelessly), or if you want
to connect to an existing network at your office.
Connecting to a LAN requires an 8-pin, RJ-45 network cable and optional docking device or mini
docking station cable.
To connect the network cable, follow these steps:
1.
Plug the network cable into the network jack (1) on the optional docking device or mini docking
station cable connected to the computer.
Connecting to a wired network (via optional docking device or mini docking station cable)
15
2.
Plug the other end of the network cable into a network wall jack (2) or router.
NOTE: If the network cable contains noise suppression circuitry (3), which prevents
interference from TV and radio reception, orient the circuitry end of the cable toward the
computer.
16
Chapter 3 Connecting to a network
4
Navigating using the keyboard, touch
gestures and pointing devices
Your computer allows navigation using touch gestures (select models only) in addition to the
keyboard and mouse. Touch gestures can be used on your computer TouchPad.
Select computer models have special action keys or hot key functions on the keyboard to perform
routine tasks.
Using pointing devices
NOTE: In addition to the pointing devices included with your computer, you can use an external
USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.
Setting pointing device preferences
Use Mouse Properties in Windows to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties:
●
Select Start > Devices and Printers. Then right-click the device representing your computer, and
select Mouse settings.
Using the TouchPad
NOTE: Your TouchPad is equipped with a capacitive image sensor. This sensor supports the forceenabled gesture continuation feature for navigating, scrolling, and pinching/zooming. This feature
enables these TouchPad gestures to repeatedly continue as long as finger force is being applied to
the TouchPad during the gesturing technique. Additionally, the TouchPad detects the force of the
finger pressure being applied while using these gestures. Press your fingers down on the TouchPad
with force while gesturing to accelerate the gesture motion. The classic TouchPad gestures described
in the section below are also supported.
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Use the left and right TouchPad buttons like the buttons on an external mouse.
Turning the TouchPad off and on
To turn the TouchPad off and on, press fn+f2.
Using TouchPad Gestures
Your TouchPad allows you to navigate the pointing device on the screen by using your fingers to
control the pointer action.
The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the
TouchPad at the same time.
NOTE: TouchPad gestures are not supported in all programs.
Using pointing devices
17
To view the demonstration of a gesture:
1.
Click the Show hidden icons icon in the notification area, at the far right of the taskbar.
2.
Click the Synaptics Pointing Device icon, and then click Pointing Device Properties.
3.
Click the Device Settings tab, select the device in the window that is displayed, and then click
Settings.
4.
Select the gesture to activate the demonstration.
To turn the gestures off or on:
1.
Click the Show hidden icons icon in the notification area, at the far right of the taskbar.
2.
Click the Synaptics Pointing Device icon, and then click Pointing Device Properties.
3.
Click the Device Settings tab, select the device in the window that is displayed, and then click
Settings.
4.
Select the check box next to the gesture that you want to turn on or off.
5.
Click Apply, and then click OK.
Tapping
To make an on-screen selection, use the Tap function on the TouchPad.
●
18
Tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it.
Chapter 4 Navigating using the keyboard, touch gestures and pointing devices
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image.
●
Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or
right.
Pinching/zooming
Pinching and zooming allow you to zoom out or in on images or text.
●
Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers
apart.
●
Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers
together.
Using pointing devices
19
Rotating (select models only)
Rotating allows you to turn items such as photos.
●
Anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your
forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your
forefinger from 3 o’clock to 12 o’clock.
Using the keyboard
The keyboard and mouse allow you to type select items, scroll and to perform the same functions as
using touch gestures. The keyboard also allows you to use action keys and hot keys to perform
specific functions.
NOTE: Depending on the country or region, your keyboard may have different keys and keyboard
functions than those discussed in this section.
Identifying the hot keys
A hot key is a combination of the fn key (1) and either the esc key (2), or one of the function keys (3).
To use a hot key:
▲
Briefly press the fn key, and then briefly press the second key of the hot key combination.
Hot key combination
Description
fn+esc
Displays system information.
fn+f2
Turns the TouchPad on and off.
fn+f3
Initiates Sleep, which saves your information in system memory. The display and other system
components turn off and power is conserved.
To exit Sleep, briefly press the power button.
CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.
fn+f4
Switches the screen image among display devices connected to the system. For example, if a
monitor is connected to the computer via the optional docking device, fn+f4 alternates the screen
image from computer display to monitor display to simultaneous display on both the computer and
the monitor.
Most external monitors receive video information on the computer using the external VGA video
standard. The fn+f4 hot key can also alternate images among other devices that are receiving video
information on the computer.
20
Chapter 4 Navigating using the keyboard, touch gestures and pointing devices
Hot key combination
Description
fn+f5
Mutes or restores speaker sound.
fn+ f6
Decreases speaker volume.
fn+f7
Increases speaker volume.
fn+f8
Mutes the microphone.
fn+f9
Decreases the screen brightness level.
fn+f10
Increases the screen brightness level.
fn+f11
Turns the keyboard backlight on and off.
NOTE: The keyboard backlight is turned on at the factory. To extend battery life, turn off the
keyboard backlight.
fn+f12
Turns the wireless feature on or off.
NOTE: This key does not establish a wireless connection. To establish a wireless connection, a
wireless network must be set up.
Using keypads
The computer includes an embedded numeric keypad. The computer also supports an optional
external numeric keypad, or an optional external keyboard that includes a numeric keypad.
Using the embedded numeric keypad
(1)
Component
Description
fn key
Turns the embedded numeric keypad on and off when pressed
in combination with the num lk key.
Using the keyboard
21
Component
Description
NOTE: The embedded numeric keypad will not function while
an external keyboard or numeric keypad is connected to the
computer.
(2)
Embedded numeric keypad
When the keypad is turned on, it can be used like an external
numeric keypad.
Each key on the keypad performs the function indicated by the
icon in the upper-right corner of the key.
(3)
num lk key
Turns the embedded numeric keypad on and off when pressed
in combination with the fn key.
NOTE: The keypad function that is active when the computer is
turned off is reinstated when the computer is turned back on.
Turning the embedded numeric keypad on and off
Press fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off the
keypad.
NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad
is connected to the computer.
Switching key functions on the embedded numeric keypad
You can temporarily alternate the functions of keys on the embedded numeric keypad between their
standard keyboard functions and their keypad functions:
●
To use the navigational function of a keypad key while the keypad is off, press and hold the fn
key while pressing the keypad key.
●
To use the standard function of a keypad key while the keypad is on:
◦
Press and hold the fn key to type in lowercase.
◦
Press and hold fn+shift to type in uppercase.
Using an optional external numeric keypad
Keys on most external numeric keypads function differently according to whether num lock is on or
off. (Num lock is turned off at the factory.) For example:
●
When num lock is on, most keypad keys type numbers.
●
When num lock is off, most keypad keys function like the arrow, page up, or page down keys.
When num lock on an external keypad is turned on, the num lock light on the computer is turned on.
When num lock on an external keypad is turned off, the num lock light on the computer is turned off.
To turn num lock on or off on an external keypad as you work:
▲
22
Press the num lk key on the external keypad, not on the computer.
Chapter 4 Navigating using the keyboard, touch gestures and pointing devices
5
Multimedia
Your computer may include the following:
●
Integrated speaker(s)
●
Integrated microphone(s)
●
Integrated webcam
●
Preinstalled multimedia software
●
Multimedia buttons or keys
Audio
On your HP computer, you can play music CDs, download and listen to music, stream audio content
from the web (including radio), record audio, or mix audio and video to create multimedia. To
enhance your listening enjoyment, attach external audio devices such as speakers or headphones.
Connecting speakers
You can attach wired speakers to your computer by connecting them to a USB port (or the audio-out
jack) on your computer or on a docking station.
To connect wireless speakers to your computer, follow the device manufacturer's instructions. Before
connecting audio devices, be sure to adjust the volume.
Adjusting the volume
Depending on your computer model, you can adjust the volume using the following:
●
Volume buttons
●
Volume hot keys (specific keys pressed in combination with the fn key)
●
Volume keys
WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety information, see the Regulatory, Safety and
Environmental Notices. To access the user guides, select Start > Help and Support > User guides.
NOTE: Volume can also be controlled through the operating system and some programs.
NOTE: Refer to the Getting to know your computer on page 3 section for information on what type
of volume controls your computer has.
Connecting headphones/microphone
You can connect wired headphones and microphone to the Audio-out (headphone) jack/Audio-in
(microphone) jack on your computer. Also you can connect an optional headset microphone. For best
results when recording, speak directly into the microphone and record sound in a setting free of
background noise. To connect wireless headphones to your computer, follow the device
manufacturer's instructions.
Audio
23
WARNING! To reduce the risk of personal injury, lower the volume setting before putting on
headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and
Environmental Notices.
NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out
(headphone) and audio-in (microphone).
Checking audio functions on the computer
NOTE: For best results when recording, speak directly into the microphone and record sound in a
setting free of background noise.
To check the audio functions on your computer, follow these steps:
1.
Select Start > Control Panel > Hardware and Sound > Sound.
2.
When the Sound window opens, click the Sounds tab. Under Program Events, select any sound
event, such as a beep or alarm, and click the Test button.
You should hear sound through the speakers or through connected headphones.
To check the recording functions on your computer, follow these steps:
1.
Select Start > All Programs > Accessories > Sound Recorder.
2.
Click Start Recording and speak into the microphone.
3.
Save the file to your desktop.
4.
Open a multimedia program and play back the sound.
To confirm or change the audio settings on your computer:
▲
Select Start > Control Panel > Audio.
Webcam
Some computers include an integrated webcam. With the preinstalled software, you can use the
webcam to take a photo or record a video. You can preview and save the photo or video recording.
The webcam software enables you to experiment with the following features:
●
Capturing and sharing video
●
Streaming video with instant message software
●
Taking still photos
Video
Your HP computer is a powerful video device that enables you to watch streaming video from your
favorite websites and download video and movies to watch on your computer without needing to
connect to a network.
To enhance your viewing enjoyment, use one of the video ports on the computer to connect an
external monitor, projector, or TV. Your computer has an high-definition multimedia interface (HDMI)
port, which allows you to connect a high-definition monitor or TV.
Your computer (or optional docking device or mini docking station cable) has the following external
video ports:
24
Chapter 5 Multimedia
●
VGA
●
DisplayPort
●
HDMI (High Definition Multimedia Interface)
IMPORTANT: Be sure that the external device is connected to the correct port on the computer,
using the correct cable. Check the device manufacturer's instructions if you have questions.
NOTE: Refer to the Getting to know your computer on page 3 section for information about your
computer's video ports.
VGA (via optional docking device or mini docking station cable)
The external monitor port, or VGA port, is an analog display interface that connects an external VGA
display device such as an external VGA monitor or a VGA projector to the computer.
1.
To connect a VGA display device, connect the device cable to the external monitor port on the
optional docking device or mini docking station cable.
2.
Press fn+f4 to alternate the computer screen image between 4 display states:
●
PC screen only: View the screen image on the computer only.
●
Duplicate: View the screen image simultaneously on both the computer and the external
device.
●
Extend: View the screen image extended across both the computer and the external
device.
●
Second screen only: View the screen image on the external device only.
Each time you press fn+f4, the display state changes.
NOTE: For best results, especially if you choose the “Extend” option, adjust the screen
resolution of the external device, as follows. Select Start > Control Panel > Appearance and
Personalization. Under Display, select Adjust screen resolution.
DisplayPort (via optional docking device)
The DisplayPort connects the computer to an optional video or audio device, such as a high-definition
television, or to any compatible digital or audio component. The DisplayPort delivers higher
performance than the VGA external monitor port and improves digital connectivity.
Video
25
NOTE: To transmit video and/or audio signals through the DisplayPort, you need a DisplayPort
cable (purchased separately).
NOTE: One DisplayPort device can be connected to the DisplayPort port on the optional docking
device. The information displayed on the computer screen can be simultaneously displayed on the
DisplayPort device.
To connect a video or audio device to the DisplayPort:
1.
Connect one end of the DisplayPort cable to the DisplayPort port on the optional docking device.
2.
Connect the other end of the cable to the video device, and then see the device manufacturer’s
instructions for additional information.
3.
Press fn+f4 to alternate the computer screen image between 4 display states:
●
PC screen only: View the screen image on the computer only.
●
Duplicate: View the screen image simultaneously on both the computer and the external
device.
●
Extend: View the screen image extended across both the computer and the external
device.
●
Second screen only: View the screen image on the external device only.
Each time you press fn+f4, the display state changes.
NOTE: For best results, especially if you choose the “Extend” option, adjust the screen
resolution of the external device, as follows. Select Start > Control Panel > Appearance and
Personalization. Under Display, select Adjust screen resolution.
NOTE: To remove the device cable, press down on connector release button to disconnect it on the
optional docking device.
Connecting wired displays using MultiStream Transport (via optional docking
device)
Connecting wired displays with an optional hub
MultiStream Transport (MST) provides multiple display support from a single connector, the
DisplayPort (DP), on your optional docking device.
NOTE: With an Intel graphics controller, you can connect up to 3 display devices.
26
Chapter 5 Multimedia
To set up multiple displays, follow these steps:
1.
Connect an external hub (purchased separately) to the DisplayPort on your optional docking
device, using a DP-to-DP cable (purchased separately). Be sure that the hub power adapter is
connected to AC power.
2.
Connect your external display devices to the VGA ports or DisplayPorts on the hub.
3.
When Windows detects a monitor connected to the DP hub, the DisplayPort Topology
Notification dialog box is displayed. Click the appropriate options to configure your displays.
Multiple display choices include Duplicate, which mirrors your computer screen on all enabled
displays, or Extend, which extends the screen image across all enabled displays.
NOTE: If this dialog box does not appear, be sure that each external device is connected to the
correct port on the hub. For more information, press fn+f4, and then follow the on-screen
instructions.
HDMI
The HDMI port connects the computer to an optional video or audio device, such as a high-definition
television, or to any compatible digital or audio component.
NOTE: To transmit video and/or audio signals through the HDMI port, you need an HDMI cable
(purchased separately).
One HDMI device can be connected to the HDMI port on the computer. The information displayed on
the computer screen can be simultaneously displayed on the HDMI device.
To connect a video or audio device to the HDMI port:
1.
Connect one end of the HDMI cable to the HDMI port on the computer.
2.
Connect the other end of the cable to the video device
3.
Press fn+f4 to alternate the computer screen image between 4 display states:
●
PC screen only: View the screen image on the computer only.
●
Duplicate: View the screen image simultaneously on both the computer and external
device.
Video
27
●
Extend: View the screen image extended across both the computer and external device.
●
Second screen only: View the screen image on the external device only.
Each time you press fn+f4, the display state changes.
NOTE: For best results, especially if you choose the "Extend" option, adjust the screen resolution of
the external device, as follows. Select Start > Control Panel > Appearance and Personalization.
Under Display, select Adjust screen resolution.
Configuring audio for HDMI
To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the
HDMI port on your computer. Then configure the default audio playback device as follows:
1.
Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click
Playback devices.
2.
On the Playback tab, click either Digital Output or Digital Output Device (HDMI).
3.
Click Set Default, and then click OK.
To return audio to the computer speakers, follow these steps:
1.
Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click
Playback devices.
2.
On the Playback tab, click Speakers.
3.
Click Set Default, and then click OK.
Intel Wireless Display (select models only)
Intel® Wireless Display allows you to share your computer content wirelessly on your TV. To
experience wireless display, a wireless TV adapter (purchased separately) is required. DVDs that
have output protection may not play on Intel Wireless Display. (However, DVDs that do not have
output protect will play.) Blu-ray discs, which have output protection, will not play on Intel Wireless
Display. For details about using the wireless TV adapter, see the manufacturer's instructions.
NOTE: Be sure that wireless is enabled on your computer before using the wireless display.
28
Chapter 5 Multimedia
6
Power management
NOTE: A computer may have a power button or a power switch. The term power button is used
throughout this guide to mean both types of power controls.
Shutting down the computer
CAUTION:
Unsaved information is lost when the computer shuts down.
The shutdown command closes all open programs, including the operating system, and then turns off
the display and computer.
Shut down the computer under any of the following conditions:
●
When you are connecting an external hardware device that does not connect to a Universal
Serial Bus (USB) port
●
When the computer will be unused and disconnected from external power for an extended
period
Although you can turn off the computer with the power button, the recommended procedure is to use
the Windows shutdown command:
NOTE: If the computer is in the Sleep state or in Hibernation, you must first exit Sleep or
Hibernation before shutdown is possible by briefly pressing the power button.
1.
Save your work and close all open programs.
2.
Select Start > Shut Down.
If the computer is unresponsive and you are unable to use the preceding shutdown procedure, try the
following emergency procedures in the sequence provided:
●
Press ctrl+alt+delete. Click the Power icon, and then click Shut Down.
●
Press and hold the power button for at least 5 seconds.
●
Disconnect the computer from external power.
●
Press and hold the power button for 15 seconds to perform a hardware reset turning off the
computer immediately.
Setting power options
Using power-saving states
Sleep is enabled at the factory.
When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory.
CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video
playback functionality, or loss of information, do not initiate Sleep while reading from or writing to a
disc or an external media card.
Shutting down the computer
29
NOTE: You cannot initiate any type of networking connection or perform any computer functions
while the computer is in the Sleep state.
Initiating and exiting Sleep
With the computer on, you can initiate Sleep in any of the following ways:
●
Briefly press the power button.
●
Close the display.
●
Select Start, click the arrow next to the Shut down button, and then click Sleep.
To exit Sleep
●
Briefly press the power button.
●
If the display is closed, open the display.
●
Press a key on the keyboard.
●
Tap or swipe the TouchPad
When the computer exits Sleep, the power lights turn on and the computer returns to the screen
where you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows
password before the computer will return to the screen.
Initiating and exiting Hibernation
The system is set at the factory to initiate Hibernation after a period of inactivity when running on
battery power or on external power, or when the battery reaches a critical battery level.
Power settings and timeouts can be changed in Windows Control Panel.
To initiate Hibernation
▲
Select Start, click the arrow next to the Shut down button, and then click Hibernate.
To exit Hibernation:
▲
Briefly press the power button.
The power lights turn on and your work returns to the screen where you stopped working.
NOTE: If you have set a password to be required on wakeup, you must enter your Windows
password before your work will return to the screen.
Using the power meter and power settings
The power meter is located in the notification area, at the far right of the taskbar. The power meter
allows you to quickly access power settings and view the remaining battery charge.
●
To display the percentage of remaining battery charge and the current power plan, point over the
power meter icon.
●
To use Power Options, or to change the power plan, click the power meter icon and select an
item from the list.
Different power meter icons indicate whether the computer is running on battery or external power.
The icon also displays a message if the battery has reached a low or critical battery level.
30
Chapter 6 Power management
Setting password protection on wakeup
To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow
these steps:
1.
Select Start > Control Panel > System and Security > Power Options.
2.
In the left pane, click Require a password on wakeup.
3.
Click Change Settings that are currently unavailable.
4.
Click Require a password (recommended).
NOTE: If you need to create a user account password or change your current user account
password, click Create or change your user account password, and then follow the on-screen
instructions. If you do not need to create or change a user account password, go to step 5.
5.
Click Save changes.
Using battery power
WARNING! To reduce potential safety issues, use only the battery provided with the computer, a
replacement battery provided by HP, or a compatible battery purchased from HP.
The computer runs on battery power whenever it is not plugged into external AC power. Computer
battery life varies, depending on power management settings, running programs, display brightness,
external devices connected to the computer, and other factors. Whenever the computer is plugged
into AC power charges the battery and also protects your work in case of a power outage. If the
computer contains a charged battery and is running on external AC power, the computer
automatically switches to battery power if the AC adapter is disconnected on the computer or an AC
power loss occurs.
NOTE: When you disconnect AC power, the display brightness is automatically decreased to save
battery life.
Factory-sealed battery
To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check
in Help and Support. To access battery information, select Start > Help and Support > Troubleshoot >
Power, Thermal, and Mechanical. Click the Power tab, and then click Battery Check. If Battery Check
indicates that your battery should be replaced, contact support.
The battery(ies) in this product cannot be easily replaced by users themselves. Removing or
replacing the battery could affect your warranty coverage. If a battery is no longer holding a charge,
contact support.
When a battery has reached the end of its useful life, do not dispose of the battery in general
household waste. Follow the local laws and regulations in your area for battery disposal.
Finding additional battery information
Help and Support provides the following tools and information about the battery:
●
Battery Check tool to test battery performance
●
Information on calibration, power management, and proper care and storage to maximize battery
life
●
Information on battery types, specifications, life cycles, and capacity
Setting power options
31
To access battery information:
▲
Select Start > Help and Support > Learn > Power Plans: Frequently Asked Questions.
Using Battery Check
Help and Support provides information on the status of the battery installed in the computer.
To run Battery Check:
1.
Connect the AC adapter to the computer.
NOTE:
The computer must be connected to external power for Battery Check to work properly.
2.
Select Start > Help and Support > Troubleshoot > Power, Thermal, and Mechanical.
3.
Click the Power tab, and then click Battery Check.
Battery Check examines the battery and its cells to see if they are functioning properly, and then
reports the results of the examination.
Displaying the remaining battery charge
▲
Move the pointer over the power meter icon on the Windows desktop in the notification area, at
the far right of the taskbar.
Maximizing battery discharge time
Battery discharge time varies depending on features you use while on battery power. Maximum
discharge time gradually decreases as the battery storage capacity naturally degrades.
Tips for maximizing battery discharge time:
●
Lower the brightness on the display.
●
Select the Power saver setting in Power Options.
Managing low battery levels
The information in this section describes the alerts and system responses set at the factory. Some
low-battery alerts and system responses can be changed using Power Options. Preferences set
using Power Options do not affect lights.
Identifying low battery levels
When a battery that is the sole power source for the computer reaches a low or critical battery level,
the following behavior occurs:
●
The battery light (select models only) indicates a low or critical battery level.
– or –
●
The power meter icon in the notification area shows a low or critical battery notification.
NOTE: For additional information about the power meter, see Using the power meter and
power settings on page 30.
If the computer is on or in the Sleep state, the computer remains briefly in the Sleep state, and then
shuts down and loses any unsaved information.
32
Chapter 6 Power management
Resolving a low battery level
Resolving a low battery level when external power is available
▲
Connect one of the following devices:
●
AC adapter
●
Optional docking or expansion device
●
Optional power adapter purchased as an accessory from HP
Resolving a low battery level when no power source is available
To resolve a low battery level when no power source is available, save your work and shut down the
computer.
Conserving battery power
●
Select low power-use settings through Power Options in Windows Control Panel.
●
Turn off wireless and LAN connections and exit modem applications when you are not using
them.
●
Disconnect unused external devices that are not plugged into an external power source.
●
Stop, disable, or remove any external media cards that you are not using.
●
Decrease screen brightness.
●
Before you leave your work, initiate Sleep, or shut down the computer.
Using external AC power
WARNING! Do not charge the computer battery while you are onboard aircraft.
WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer,
a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
NOTE: For information on connecting to AC power, see the Setup Instructions poster provided in
the computer box.
External AC power is supplied through an approved AC adapter or an optional docking or expansion
device.
Connect the computer to external AC power under any of the following conditions:
●
When charging or calibrating a battery
●
When installing or modifying system software
●
When writing information to a CD, a DVD, or a BD (select models only)
●
When running Disk Defragmenter
●
When performing a backup or recovery
When you connect the computer to external AC power, the following events occur:
●
The battery begins to charge.
●
If the computer is turned on, the power meter icon in the notification area changes appearance.
When you disconnect external AC power, the following events occur:
Setting power options
33
34
●
The computer switches to battery power.
●
The display brightness is automatically decreased to save battery life.
Chapter 6 Power management
7
External cards and devices
Using Micro SD memory cards
Optional digital cards provide secure data storage and convenient data sharing. These cards are
often used with digital media–equipped cameras and PDAs as well as with other computers.
To determine the digital card formats that are supported on your computer, see the Getting to know
your computer on page 3 section.
Inserting a digital card
CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a
digital card.
1.
Hold the card label-side up, with the connectors facing the computer.
2.
Insert the card into the Micro SD memory card reader, and then press in on the card until it is
firmly seated.
You will hear a sound when the device has been detected, and a menu of options may be
displayed.
Removing a digital card
CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following
procedure to safely remove the digital card.
1.
Save your information and close all programs associated with the digital card.
2.
Click the remove hardware icon on the Windows desktop in the notification area, at the far right
of the taskbar. Then follow the on-screen instructions.
Using Micro SD memory cards
35
3.
Press in on the card (1), and then remove it from the slot (2).
NOTE:
If the card does not eject, pull the card out of the slot.
Using a USB device
Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external
device, such as a USB keyboard, mouse, drive, printer, scanner, or hub.
Some USB devices may require additional support software, which is usually included with the
device. For more information about device-specific software, see the manufacturer's instructions.
These instructions may be provided with the software, on disc, or on the manufacturer’s website.
The computer has at least 1 USB port that supports USB 1.0, 1.1, 2.0, or 3.0 devices. Your computer
may also have a USB charging port that provides power to an external device. An optional docking
device or USB hub provides additional USB ports that can be used with the computer.
Connecting a USB device
CAUTION:
device.
▲
To reduce the risk of damage to a USB connector, use minimal force to connect the
Connect the USB cable for the device to the USB port.
NOTE:
The following illustration may look slightly different than your computer.
You will hear a sound when the device has been detected.
36
Chapter 7 External cards and devices
NOTE: The first time you connect a USB device, a message in the notification area lets you know
that the device is recognized by the computer.
Removing a USB device
CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove
the USB device.
CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following
procedure to safely remove the USB device.
1.
To remove a USB device, save your information and close all programs associated with the
device.
2.
Click the remove hardware icon on the Windows desktop in the notification area, at the far right
of the taskbar, and then follow the on-screen instructions.
3.
Remove the device.
Using optional external devices
NOTE: For more information about required software and drivers, or to learn which computer port to
use, see the manufacturer's instructions.
To connect an external device to the computer:
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be
sure that the device is turned off and the AC power cord is unplugged.
1.
Connect the device to the computer.
2.
If you are connecting a powered device, plug the device power cord into a grounded AC outlet.
3.
Turn off the device.
To disconnect an unpowered external device, turn off the device, and then disconnect it on the
computer. To disconnect a powered external device, turn off the device, disconnect it on the
computer, and then unplug the AC power cord.
Using optional external drives
Removable external drives expand your options for storing and accessing information. A USB drive
can be added by connecting the drive to a USB port to the computer.
NOTE: HP external USB optical drives should be connected to the powered USB port to the
computer.
USB drives include the following types:
●
1.44-megabyte diskette drive
●
Hard drive module
●
External optical drive (CD, DVD, and Blu-ray)
●
MultiBay device
Using optional external devices
37
Using the docking connector
The docking connector connects the computer to an optional docking device or mini docking station
cable. An optional docking device or mini docking station cable provides additional ports and
connectors that can be used with the computer.
NOTE: The following images may look different from your computer, docking device or mini docking
station cable. Refer to the illustration that most closely matches your docking device or mini docking
station cable.
To connect the computer to a docking device:
1.
Pull out the connect button (1) on the docking device to retract the locking mechanism.
2.
Align the docking posts on the docking device with the receptors on the bottom of the computer
and lower the computer into the docking device (2) until the computer is seated.
3.
Push in the connect button (1) on the docking device to secure the docking device to the
computer. The connect light (2) turns on when the computer is fully docked.
To connect the mini docking station cable to the computer:
1.
38
Align the mini docking station cable connector with the docking connector on the computer.
Chapter 7 External cards and devices
2.
Slide the mini docking station cable connector into the docking connector on the computer until
the connector is seated.
Using optional external devices
39
8
Drives
Using hard drives
Improving hard drive performance
Using Disk Defragmenter
As you use your computer over time, the files on the hard drive become fragmented. A fragmented
drive means data on your drive is not contiguous (sequential) and, because of this, the hard drive
works harder to locate files, thus slowing down the computer. Disk Defragmenter consolidates (or
physically reorganizes) the fragmented files and folders on the hard drive so that the system can run
more efficiently.
NOTE: It is not necessary to run Disk Defragmenter on solid-state drives.
After you start Disk Defragmenter, it works without supervision. However, depending on the size of
your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour
to complete.
HP recommends defragmenting your hard drive at least once a month. You may set Disk
Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any
time.
To run Disk Defragmenter:
1.
Connect the computer to AC power.
2.
Select Start > All Programs > Accessories > System Tools > Disk Defragmenter.
3.
Click Defragment disk.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support. To access
Help and Support, select Start > Help and Support.
For additional information, access the Disk Defragmenter software Help.
Using Disk Cleanup
Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk
space and help the computer to run more efficiently.
To run Disk Cleanup:
1.
Click Start > All Programs > Accessories > System Tools > Disk Cleanup.
2.
Follow the on-screen instructions.
Using optional external optical drives (select models only)
Optional external optical drives include the following:
40
Chapter 8 Drives
●
CD
●
DVD
●
Blu-ray (BD)
Identifying the installed optional external optical drive
▲
Select Start > Computer.
A list of all the devices installed in your computer, including your optical drive, is displayed.
Inserting an optical disc
Tray-load
1.
Turn on the computer.
2.
Press the release button (1) on the drive bezel to release the disc tray.
3.
Pull out the tray (2).
4.
Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up
over the tray spindle.
NOTE:
If the tray is not fully accessible, tilt the disc carefully to position it over the spindle.
5.
Gently press the disc (3) down onto the tray spindle until the disc snaps into place.
6.
Close the disc tray.
NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an
AutoPlay dialog box opens. It prompts you to select how you want to use the media content.
Slot-load
CAUTION: Do not insert an 8 cm optical disc into a slot-load optical drive. It may cause damage to
the optical drive.
Using optional external optical drives (select models only)
41
1.
Turn on the computer.
2.
Hold the disc by the edges to avoid touching the flat surfaces and position the disc label-side up.
3.
Gently slide the disc into the slot-load optical drive.
Removing an optical disc
Tray-load
There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not.
When the disc tray opens normally
1.
Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out
the tray (2) until it stops.
2.
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE:
3.
42
If the tray is not fully accessible, tilt the disc carefully as you remove it.
Close the disc tray and place the disc in a protective case.
Chapter 8 Drives
When the disc tray fails to open normally
1.
Insert the end of a paper clip (1) into the release access in the front bezel of the drive.
2.
Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it
stops.
3.
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE:
4.
If the tray is not fully accessible, tilt the disc carefully as you remove it.
Close the disc tray and place the disc in a protective case.
Slot-load
1.
Press the release button (1) next to the drive.
2.
Remove the disc (2) by holding it by the edges and avoid touching the flat surfaces.
3.
Place the disc in a protective case.
Using optional external optical drives (select models only)
43
Sharing optical drives
Although your computer may not have an integrated optical drive, you can access software and data,
and install applications, by sharing an optical drive connected to another computer in your network.
Sharing drives is a feature of the Windows operating system that allows a drive on one computer to
be accessible to other computers on the same network.
NOTE: You must have a network set up in order to share an optical drive; see Connecting to a
network on page 11 for additional information on setting up a network.
NOTE: Some discs, such as DVD movies and game discs, may be copy-protected and therefore
unusable through DVD or CD drive sharing.
To share an optical drive from the computer with the optical drive you are sharing:
44
1.
Select Start > Computer.
2.
Right-click the optical drive you want to share, and click Properties.
3.
Click the Sharing tab, and then click Advanced Sharing.
4.
Select the Share this folder check box.
5.
Type a name for the optical drive in the Share name text box.
6.
Click Apply, and then click OK.
7.
Select Start > Control Panel > Network and Internet > Network and Sharing Center.
Chapter 8 Drives
9
Security
Protecting the computer
Standard security features provided by the Windows operating system and the non-Windows
Computer Setup utility (BIOS) can protect your personal settings and data from a variety of risks.
NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a
product from being mishandled or stolen.
NOTE: Before you send your computer for service, back up and delete confidential files, and
remove all password settings.
NOTE: Some features listed in this chapter may not be available on your computer.
NOTE: Your computer supports Computrace, which is an online security-based tracking and
recovery service available in select regions. If the computer is stolen, Computrace can track the
computer if the unauthorized user accesses the Internet. You must purchase the software and
subscribe to the service in order to use Computrace. For information about ordering the Computrace
software, go to the HP website at http://hp-pt.absolute.com.
Computer risk
Security feature
Unauthorized use of the computer
HP Client Security, in combination with a password, smart
card, contactless card, registered face scenes, registered
fingerprints, or other authentication credential
Unauthorized access to Computer Setup (f10)
BIOS administrator password in Computer Setup*
Unauthorized access to the contents of a hard drive
DriveLock password or Automatic DriveLock password in
Computer Setup*
Unauthorized startup from an optional external optical drive
(select models only), optional external hard drive (select
models only), or internal network adapter
Boot options feature in Computer Setup*
Unauthorized access to a Windows user account
Windows user password
Unauthorized access to data
●
HP Drive Encryption software
●
Windows Defender
Unauthorized access to Computer Setup settings and other
system identification information
BIOS administrator password in Computer Setup*
Unauthorized removal of the computer
Security cable slot (used with an optional security cable)
*Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will
not load. You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and
make selections in Computer Setup.
Using passwords
A password is a group of characters that you choose to secure your computer information. Several
types of passwords can be set, depending on how you want to control access to your information.
Protecting the computer
45
Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalled
on the computer.
●
BIOS administrator and DriveLock passwords are set in Computer Setup and are managed by
the system BIOS.
●
Automatic DriveLock passwords are enabled in Computer Setup.
●
Windows passwords are set only in the Windows operating system.
●
If HP SpareKey has been set up previously, and if you forget the BIOS administrator password
set in Computer Setup, you can use HP SpareKey to access the utility.
●
If you forget both the DriveLock user password and the DriveLock master password set in
Computer Setup, the hard drive that is protected by the passwords is permanently locked and
can no longer be used.
You can use the same password for a Computer Setup feature and for a Windows security feature.
You can also use the same password for more than one Computer Setup feature.
Use the following tips for creating and saving passwords:
●
When creating passwords, follow requirements set by the program.
●
Do not use the same password for multiple applications or websites, and do not reuse your
Windows password for any other application or website.
●
Use HP Client Security's Password Manager to store your user names and passwords for all of
your websites and applications. You can securely read them in the future if they cannot be
remembered.
●
Do not store passwords in a file on the computer.
The following tables list commonly used Windows and BIOS administrator passwords and describe
their functions.
Setting passwords in Windows
Password
Function
Administrator password*
Protects access to a Windows administrator-level account.
NOTE: Setting the Windows Administrator password does
not set the BIOS Administrator password.
User password*
Protects access to a Windows user account.
*For information about setting a Windows administrator password or a Windows user password, access Help and Support by
selecting Start > Help and Support.
46
Chapter 9 Security
Setting passwords in Computer Setup
Password
Function
BIOS administrator password*
Protects access to Computer Setup.
NOTE: If features have been enabled to prevent removing
the BIOS administrator password, you may not be able to
remove it until those features have been disabled.
DriveLock master password*
Protects access to the internal hard drive that is protected by
DriveLock. It is also used to remove DriveLock protection.
This password is set under DriveLock Passwords during the
enable process.
NOTE: A BIOS Administrator password must be set before
you can set a DriveLock password.
DriveLock user password*
Protects access to the internal hard drive that is protected by
DriveLock, and is set under DriveLock Passwords during the
enable process.
NOTE: A BIOS Administrator password must be set before
you can set a DriveLock password.
*For details about each of these passwords, see the following topics.
Managing a BIOS administrator password
To set, change, or delete this password, follow these steps:
Setting a new BIOS administrator password
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator
Password, and then press enter.
4.
When prompted, type a password.
5.
When prompted, type the new password again to confirm.
6.
To save your changes and exit Computer Setup, click the Save icon and then follow the onscreen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Changing a BIOS administrator password
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select Security > Change Password, and then press
enter.
Using passwords
47
4.
When prompted, type your current password.
5.
When prompted, type your new password again to confirm.
6.
To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Deleting a BIOS administrator password
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select Security > Change Password, and then press
enter.
4.
When prompted, type your current password.
5.
When prompted for the new password, leave the field empty, and then press enter.
6.
Read the warning. To continue, select YES.
7.
When prompted to type your new password again, leave the field empty, and then press enter.
8.
To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Entering a BIOS administrator password
At the BIOS administrator password prompt, type your password (using the same kind of keys you
used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS
administrator password, you must restart the computer and try again.
Managing a Computer Setup DriveLock password
CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,
record the DriveLock user password and the DriveLock master password in a safe place away from
your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and
can no longer be used.
DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be
applied only to the internal hard drive of the computer. After DriveLock protection is applied to a drive,
a password must be entered to access the drive. The drive must be inserted into the computer or an
advanced port replicator in order for it to be accessed by the DriveLock passwords.
NOTE: A BIOS Administrator password must be set before you can access the DriveLock features.
To apply DriveLock protection to an internal hard drive, a user password and a master password
must be set in Computer Setup. Note the following considerations about using DriveLock protection:
48
Chapter 9 Security
●
After DriveLock protection is applied to a hard drive, the hard drive can be accessed only by
entering either the user password or the master password.
●
The owner of the user password should be the day-to-day user of the protected hard drive. The
owner of the master password may be either a system administrator or the day-to-day user.
●
The user password and the master password can be identical.
●
You can delete a user password or master password only by removing DriveLock protection
from the drive. DriveLock protection can be removed from the drive only with the master
password.
Setting a DriveLock password
To set a DriveLock password in Computer Setup, follow these steps:
1.
Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select Security > Hard Drive Tools > DriveLock, and
then press enter.
4.
Click Set DriveLock Password (global).
5.
Enter the BIOS Administrator password, and then press enter.
6.
Use a pointing device or the arrow keys to select the hard drive you want to protect, and then
press enter.
7.
Read the warning. To continue, select YES.
8.
When prompted, type a master password, and then press enter.
9.
When prompted, type the master password again to confirm, and then press enter.
10. When prompted, type a user password, and then press enter.
11. When prompted, type the user password again to confirm, and then press enter.
12. To confirm DriveLock protection on the drive you have selected, type DriveLock in the
confirmation field, and then press enter.
NOTE:
The DriveLock confirmation is case sensitive.
13. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Entering a DriveLock password
Be sure that the hard drive is inserted into the computer (not into an optional docking device or
external MultiBay).
At the DriveLock Password prompt, type your user or master password (using the same kind of keys
you used to set the password), and then press enter.
After 2 incorrect attempts to enter the password, you must shut down the computer and try again.
Using passwords
49
Changing a DriveLock password
To change a DriveLock password in Computer Setup, follow these steps:
1.
Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select Security > Hard Drive Tools > DriveLock, and
then press enter.
4.
Enter the BIOS Administrator password, and then press enter.
5.
Use a pointing device or the arrow keys select Set DriveLock Password, and then press enter.
6.
Use the arrow keys to select an internal hard drive, and then press enter.
7.
Use a pointing device or the arrow keys to select Change Password.
8.
When prompted, type your current password, and then press enter.
9.
When prompted, type a new password, and then press enter.
10. When prompted, type the new password again to confirm, and then press enter.
11. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Removing DriveLock protection
To remove DriveLock protection in Computer Setup, follow these steps:
1.
Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select Security > Hard Drive Tools > DriveLock, and
then press enter.
4.
Enter the BIOS Administrator password, and then press enter.
5.
Use a pointing device or the arrow keys to select Set DriveLock Password, and then press enter.
6.
Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.
7.
Use a pointing device or the arrow keys to select Disable protection.
8.
Type your master password, and then press enter.
9.
To save your changes and exit Computer Setup, click the Save icon and then follow the onscreen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
50
Chapter 9 Security
Using Computer Setup Automatic DriveLock
In a multiple-user environment, you can set an Automatic DriveLock password. When the Automatic
DriveLock password is enabled, a random user password and a DriveLock master password will be
created for you. When any user passes the password credential, the same random user and
DriveLock master password will be used to unlock the drive.
NOTE: A BIOS Administrator password must be set before you can access the Automatic DriveLock
features.
Entering an Automatic DriveLock password
To enable an Automatic DriveLock password in Computer Setup, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select Security > Hard Drive Tools > Automatic
DriveLock, and then press enter.
4.
Enter the BIOS Administrator password, and then press enter.
5.
Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.
6.
Read the warning. To continue, select YES.
7.
To save your changes and exit Computer Setup, click the Save icon and then follow the onscreen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Removing Automatic DriveLock protection
To remove DriveLock protection in Computer Setup, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select Security > Hard Drive Tools > Automatic
DriveLock, and then press enter.
4.
Enter the BIOS Administrator password, and then press enter.
5.
Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.
6.
Use a pointing device or the arrow keys to select Disable protection.
7.
To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Using passwords
51
Using antivirus software
When you use the computer to access e-mail, a network, or the Internet, you potentially expose it to
computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause
them to function abnormally.
Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they
have caused. To provide ongoing protection against newly discovered viruses, antivirus software
must be kept up to date.
For more information about computer viruses, type viruses in the Search box in Help and Support.
Using firewall software
Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be a
software program you install on your computer and/or network, or it can be a solution made up of
both hardware and software.
There are two types of firewalls to consider:
●
Host-based firewalls—Software that protects only the computer it is installed on.
●
Network-based firewalls—Installed between your DSL or cable modem and your home network
to protect all the computers on the network.
When a firewall is installed on a system, all data sent to and from the system is monitored and
compared with a set of user-defined security criteria. Any data that does not meet those criteria is
blocked.
Your computer or networking equipment may already have a firewall installed. If not, firewall software
solutions are available.
NOTE: Under some circumstances a firewall can block access to Internet games, interfere with
printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the
problem, disable the firewall, perform the task that you want to perform, and then reenable the
firewall. To permanently resolve the problem, reconfigure the firewall.
Installing critical security updates
CAUTION: Microsoft® sends out alerts regarding critical updates. To protect the computer from
security breaches and computer viruses, install all critical updates from Microsoft as soon as you
receive an alert.
Updates to the operating system and other software may have become available after the computer
left the factory. To be sure that all available updates are installed on the computer, observe these
guidelines:
52
1.
Run Windows Update as soon as possible after you set up your computer.
2.
Run Windows Update monthly thereafter.
3.
Obtain updates to Windows and other Microsoft programs, as they are released, from the
Microsoft website and through the updates link in Help and Support.
Chapter 9 Security
Using HP Client Security (select models only)
HP Client Security software is preinstalled on select computer models. This software can be
accessed through Windows Control Panel. It provides security features that help protect against
unauthorized access to the computer, networks, and critical data. For more information, see the HP
Client Security software Help.
Installing an optional security cable
NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from
being mishandled or stolen.
NOTE: The security cable slot on your computer may look slightly different from the illustration in
this section. Refer to the Getting to know your computer on page 3 section for the location of the
security cable slot on your computer.
1.
Loop the security cable around a secured object.
2.
Insert the key (1) into the cable lock (2).
3.
Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock
with the key.
Using the fingerprint reader
Integrated fingerprint readers are available on select computer models. In order to use the fingerprint
reader, you must enroll your fingerprints in the HP Client Security's Credential Manager. Refer to the
HP Client Security software Help.
After you enroll your fingerprints in Credential Manager, you can use HP Client Security's Password
Manager to store and fill in your user names and passwords in supported websites and applications.
Locating the fingerprint reader
The fingerprint reader is a small metallic sensor that is located in one of the following areas of your
computer:
●
Near the bottom of the TouchPad
●
On the right side of the keyboard
●
On the upper-right side of the display
●
On the left side of the display
Using HP Client Security (select models only)
53
Depending on your computer model, the reader may be oriented horizontally or vertically. Both
orientations require that you swipe your finger perpendicular to the metallic sensor. Refer to the
Getting to know your computer on page 3 section for the location of the reader on your computer.
54
Chapter 9 Security
10 Maintenance
Cleaning your computer
Cleaning your computer and external devices helps keep them in good working condition. If you don't
clean your computer, dust and dirt particles can build up.
CAUTION:
Avoid using the following cleaning products to clean your computer:
Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and
hydrocarbons, which can permanently damage the surface of the computer.
Cleaning the display, sides, and cover
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Allow
the display to dry before closing the computer cover. Use a pre-moistened wipe to clean the sides
and cover. Fibrous materials, such as paper towels, can scratch the computer.
NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and
debris.
Cleaning procedures
Follow the procedures in this section to safely clean your computer.
WARNING! To prevent electric shock or damage to components, do not attempt to clean your
computer while it is turned on:
Turn off the computer.
Disconnect external power.
Disconnect all powered external devices.
CAUTION: Do not spray cleaning agents or liquids directly on any computer surface. Liquids
dripped on the surface can permanently damage internal components.
Cleaning the display
Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be
sure that the display is dry before closing the display.
Cleaning the sides and cover
To clean the sides and cover, use a soft microfiber cloth or chamois moistened with one of the
cleaning solutions listed previously or use an acceptable disposable wipe.
NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and
debris.
Cleaning the TouchPad and keyboard
CAUTION: Never allow liquids to drip between the keys on the keyboard, even when you are
cleaning the computer. This can permanently damage internal components.
Cleaning your computer
55
●
To clean and the TouchPad and keyboard, use a soft microfiber cloth or a static-free cloth
without oil (such as a chamois cloth) moistened with an alcohol-free glass cleaner or use an
acceptable disposable wipe.
●
To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a
can of compressed air with a straw extension.
WARNING! To reduce the risk of electric shock or damage to internal components, do not use a
vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris
on the keyboard surface.
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis to the latest versions.
Updates can resolve issues and bring new features and options to your computer. Technology is
always changing, and updating programs and drivers allows your computer to run the latest
technology available. For example, older graphics components might not work well with the most
recent gaming software. Without the latest driver, you would not be getting the most out of your
equipment.
Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In
addition, register to receive automatic update notifications when they become available.
Using SoftPaq Download Manager
HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for
HP business computers without requiring the SoftPaq number. Using this tool, you can easily search
for SoftPaqs, and then download and unpack them.
SoftPaq Download Manager works by reading and downloading, from the HP FTP site, a published
database file containing computer model and SoftPaq information. SoftPaq Download Manager
allows you to specify one or more computer models to determine which SoftPaqs are available for
download.
SoftPaq Download Manager checks the HP FTP site for updates to the database and software. If
updates are found, they are downloaded and applied automatically.
SoftPaq Download Manager is available on the HP website. To use SoftPaq Download Manager to
download SoftPaqs, you must first download and install the program. Go to the HP website at
http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq Download
Manager.
To download SoftPaqs:
▲
Select Start > All Programs > HP > HP SoftPaq Download Manager.
NOTE: If prompted by User Account Control, click Yes.
56
Chapter 10 Maintenance
11 Backup and recovery
Your computer includes HP and Windows tools to help you safeguard your information and retrieve it
if you ever need to. These tools will help you return your computer to a proper working state, all with
simple steps. This section provides information about the following processes:
●
Creating recovery media and backups
●
Restoring and recovering your system
Creating recovery media and backups
Recovery after a system failure is only as good as your most recent backup.
1.
After you successfully set up the computer, create HP Recovery media. This step creates a
Windows 7 operating system DVD and a Driver Recovery DVD. The Windows DVD can be used
to reinstall the original operating system in cases where the hard drive is corrupted or has been
replaced. The Driver Recovery DVD installs specific drivers and applications. See Creating
recovery media with HP Recovery Disc Creator on page 57.
2.
Use Windows Backup and Recovery tools to perform the following:
●
Back up individual files and folders
●
Back up your entire hard drive (select models only)
●
Create system repair discs (select models only) with an optional external optical drive
●
Create system restore points
NOTE: This guide describes an overview of backing up, restoring, and recovering options. For more
details about the tools provided, see Help and Support. To access Help and Support, select Start >
Help and Support.
NOTE: HP recommends that you print the recovery procedures and save them for later use, in case
of system instability.
In case of system failure, you can use the backup files to restore the contents of your computer. See
Backing up your information on page 58.
Guidelines
●
When creating recovery media or backing up to discs, use any of the following types of discs
(purchased separately): DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you
use will depend on the type of optical drive you are using.
●
Be sure that the computer is connected to AC power before you start the recovery media
creation process or the backup process.
Creating recovery media with HP Recovery Disc Creator
HP Recovery Disc Creator is a software program that offers an alternative way to create recovery
media. After you successfully set up the computer, you can create recovery media using HP
Recovery Disc Creator. This recovery media allows you to reinstall your original operating system as
Creating recovery media and backups
57
well as select drivers and applications if the hard drive becomes corrupted. HP Recovery Disc
Creator can create two kinds of recovery DVDs:
●
Windows 7 operating system DVD—Installs the operating system without additional drivers or
applications.
●
Driver Recovery DVD—Installs specific drivers and applications only, in the same way that the
HP Software Setup utility installs drivers and applications.
Creating recovery media
NOTE: The Windows 7 operating system DVD can be created only once. Thereafter, the option to
create that media will not be available after you create a Windows DVD.
To create the Windows DVD:
1.
Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator.
2.
Select Windows disk.
3.
From the drop-down menu, select the drive for burning the recovery media.
4.
Click the Create button to start the burning process.
After the Windows 7 operating system DVD has been created, create the Driver Recovery DVD:
1.
Select Start > All Programs > Productivity and Tools > HP Recovery Disc Creator.
2.
Select Driver disk.
3.
From the drop-down menu, select the drive for burning the recovery media.
4.
Click the Create button to start the burning process.
Backing up your information
You should create system repair media and your initial backup immediately after initial system setup.
As you add new software and data files, you should continue to back up your system on a regular
basis to maintain a reasonably current backup. You should also create Windows system repair media
(select models only) which can be used to start up (boot) the computer and repair the operating
system in case of system instability or failure. Your initial and subsequent backups allow you to
restore your data and settings if a failure occurs.
You can back up your information to an optional external hard drive, a network drive, or discs.
Note the following when backing up:
●
Store personal files in the Documents library, and back it up regularly.
●
Back up templates that are stored in their associated directories.
●
Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot
of your settings. The screen shot can be a time-saver if you have to reset your preferences.
●
When backing up to discs, number each disc after removing it from the drive.
NOTE: For detailed instructions on various backup and restore options, perform a search for these
topics in Help and Support. To access Help and Support, select Start > Help and Support.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support. To access Help
and Support, select Start > Help and Support.
58
Chapter 11 Backup and recovery
To create a backup using Windows Backup and Restore:
NOTE: The backup process may take over an hour, depending on file size and the speed of the
computer.
1.
Select Start > All Programs > Maintenance > Backup and Restore.
2.
Follow the on-screen instructions to set up your backup, create a system image (select models
only), or create system repair media (select models only).
Performing a system recovery
In case of system failure or instability, the computer provides the following tools to recover your files:
●
●
Windows recovery tools: You can use Windows Backup and Restore to recover information you
have previously backed up. You can also use Windows Startup Repair to fix problems that might
prevent Windows from starting correctly.
f11 recovery tools (select models only): You can use the f11 recovery tools to recover your
original hard drive image. The image includes the Windows operating system and software
programs installed at the factory.
NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair
media you previously created (select models only), you must purchase Windows 7 operating system
media to reboot the computer and repair the operating system. For additional information, see Using
Windows 7 operating system media on page 60.
Using the Windows recovery tools
Using the Windows recovery tools, you can:
●
Recover individual files
●
Restore the computer to a previous system restore point
●
Recover information using recovery tools
NOTE: For detailed instructions on various recovery and restore options, perform a search for these
topics in Help and Support. To access Help and Support, select Start > Help and Support.
NOTE: Windows includes the User Account Control feature to improve the security of your
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support. To access Help
and Support, select Start > Help and Support.
To recover information you previously backed up:
1.
Select Start > All Programs > Maintenance > Backup and Restore.
2.
Follow the on-screen instructions to recover your system settings, your computer (select models
only), or your files.
To recover your information using Startup Repair, follow these steps:
CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files
you have created and any software installed on the computer are permanently removed. When
reformatting is complete, the recovery process restores the operating system, as well as the drivers,
software, and utilities from the backup used for recovery.
Performing a system recovery
59
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the Windows partition.
To check for the Windows partition, select Start > Computer.
NOTE: If the Windows partition is not listed, you must recover your operating system and
programs using the Windows 7 operating system DVD and the Driver Recovery media. For
additional information, see Using Windows 7 operating system media on page 60.
3.
If the Windows partition is listed, restart the computer, and then press f8 before the Windows
operating system loads.
4.
Select Startup Repair.
5.
Follow the on-screen instructions.
NOTE: For additional information on recovering information using the Windows tools, select Start >
Help and Support.
Using f11 recovery tools (select models only)
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files
that you have created and any software that you have installed on the computer are permanently
removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that
were installed at the factory. Software not installed at the factory must be reinstalled.
To recover the original hard drive image using f11:
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the HP Recovery partition: click Start, right-click Computer,
click Manage, and then click Disk Management.
NOTE: If the HP Recovery partition is not listed, you must recover your operating system and
programs using the Windows 7 operating system media and the Driver Recovery media. For
additional information, see Using Windows 7 operating system media on page 60.
3.
If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press
the ESC key for Startup Menu” message is displayed at the bottom of the screen.
4.
Press f11 while the “Press  for recovery” message is displayed on the screen.
5.
Follow the on-screen instructions.
Using Windows 7 operating system media
If you cannot use the recovery media you previously created using the HP Recovery Disc Creator
(select models only), you must purchase a Windows 7 operating system DVD to reboot the computer
and repair the operating system.
To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to
http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/
wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the
Worldwide Telephone Numbers booklet included with the computer.
CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and
reformats the hard drive. All files that you have created and any software that you have installed on
the computer are permanently removed. When reformatting is complete, the recovery process helps
you restore the operating system, as well as drivers, software, and utilities.
60
Chapter 11 Backup and recovery
To initiate recovery using a Windows 7 operating system DVD:
NOTE: This process takes several minutes.
1.
If possible, back up all personal files.
2.
Restart the computer, and then insert the Windows 7 operating system DVD into the optical
drive before the Windows operating system loads.
3.
When prompted, press any keyboard key.
4.
Follow the on-screen instructions.
5.
Click Next.
6.
Select Repair your computer.
7.
Follow the on-screen instructions.
After the repair is completed:
1.
Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD.
2.
Install the Hardware Enabling Drivers first, and then install Recommended Applications.
Performing a system recovery
61
12 Computer Setup (BIOS), MultiBoot, and
HP PC Hardware Diagnostics (UEFI)
Using Computer Setup
Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input
and output devices on the system (such as disk drives, display, keyboard, mouse, and printer).
Computer Setup includes settings for the types of devices installed, the startup sequence of the
computer, and the amount of system and extended memory.
NOTE: Use extreme care when making changes in Computer Setup. Errors can prevent the
computer from operating properly.
Starting Computer Setup
NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup
only if USB legacy support is enabled.
To start Computer Setup, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
Navigating and selecting in Computer Setup
To navigate and select in Computer Setup, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the
keyboard to navigate and make selections in Computer Setup.
2.
Press f10 to enter Computer Setup.
●
To select a menu or a menu item, use the tab key and the keyboard arrow keys and then
press enter, or use a pointing device to click the item.
●
To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the
screen, or use the up arrow key or the down arrow key on the keyboard.
●
To close open dialog boxes and return to the main Computer Setup screen, press esc, and
then follow the on-screen instructions.
To exit Computer Setup menus, choose one of the following methods:
●
To exit Computer Setup menus without saving your changes:
Click the Exit icon in the lower-right corner of the screen, and then follow the on-screen
instructions.
– or –
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Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press
enter.
●
To save your changes and exit Computer Setup menus:
Click the Save icon in the lower-right corner of the screen, and then follow the on-screen
instructions.
– or –
Use the tab key and the arrow keys to select Main > Save Changes and Exit, and then press
enter.
Your changes go into effect when the computer restarts.
Restoring factory settings in Computer Setup
NOTE: Restoring defaults will not change the hard drive mode.
To return all settings in Computer Setup to the values that were set at the factory, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select Main > Restore Defaults.
4.
Follow the on-screen instructions.
5.
To save your changes and exit, click the Save icon in the lower-right corner of the screen, and
then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
NOTE: Your password settings and security settings are not changed when you restore the factory
settings.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding
installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing
fn+esc (if you are already in Windows) or by using Computer Setup.
Using Computer Setup
63
1.
Start Computer Setup.
2.
Use a pointing device or the arrow keys to select Main > System Information.
3.
To exit Computer Setup without saving your changes, click the Exit icon in the lower-right corner
of the screen, and then follow the on-screen instructions.
– or –
Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press
enter.
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery
power, docked in an optional docking device, or connected to an optional power source. During the
download and installation, follow these instructions:
Do not disconnect power on the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
Access Help and Support by selecting Start > Help and Support.
2.
Select Updates and tune-ups, and then select Check for HP updates now.
3.
At the download area, follow these steps:
a.
Identify the most recent BIOS update and compare it to the BIOS version currently installed
on your computer. Make a note of the date, name, or other identifier. You may need this
information to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive.
If the update is more recent than your BIOS, make a note of the path to the location on your
hard drive where the BIOS update is downloaded. You will need to access this path when
you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed, follow these steps:
1.
Select Start > Computer.
2.
Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.
Using the hard drive path you recorded earlier, open the folder on your hard drive that contains
the update.
4.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.
Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the
downloaded file from your hard drive.
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Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
Using MultiBoot
About the boot device order
As the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility,
which is enabled at the factory, controls the order in which the system selects a boot device. Boot
devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and
USB devices. Boot devices contain bootable media or files that the computer needs to start and
operate properly.
NOTE: Some boot devices must be enabled in Computer Setup before they can be included in the
boot order.
You can change the order in which the computer searches for a boot device by changing the boot
order in Computer Setup. You can also press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen, and then press f9. Pressing f9 displays a menu
that shows the current boot devices and allows you to select a boot device. Or, you can use MultiBoot
Express to set the computer to prompt you for a boot location each time the computer turns on or
restarts.
Choosing MultiBoot preferences
You can use MultiBoot in the following ways:
●
To set a new boot order that the computer uses each time it is turned on, by changing the boot
order in Computer Setup.
●
To dynamically choose the boot device, by pressing esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen, and then pressing f9 to enter
the Boot Device Options menu.
●
To use MultiBoot Express to set variable boot orders. This feature prompts you for a boot device
each time the computer is turned on or restarted.
Setting a new boot order in Computer Setup
To start Computer Setup and set a boot device order that the computer uses each time it is turned on
or restarted, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select the Advanced > Boot Options > UEFI Boot
Order for UEFI Hybrid or UEFI Native Boot mode, or select Advanced > Boot Options > Legacy
Boot Order for Legacy Boot Mode, and then press enter.
4.
To move the device up in the boot order, use a pointing device to click the up arrow, or press the
+ key.
– or –
To move the device down in the boot order, use a pointing device to click the down arrow, or
press the - key.
5.
To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Using MultiBoot
65
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Dynamically choosing a boot device using the f9 prompt
To dynamically choose a boot device for the current startup sequence, follow these steps:
1.
Open the Select Boot Device menu by turning on or restarting the computer, and then pressing
esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the
screen.
2.
Press f9.
3.
Use a pointing device or the arrow keys to select a boot device, then press enter.
Setting a MultiBoot Express prompt
To start Computer Setup and set the computer to display the MultiBoot startup location menu each
time the computer is started or restarted, follow these steps:
1.
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2.
Press f10 to enter Computer Setup.
3.
Use a pointing device or the arrow keys to select Advanced > Boot Options > MultiBoot Express
Boot Popup Delay (Sec), and then press enter.
4.
In the MultiBoot Express Popup Delay (Sec) field, enter the length of time in seconds that you
want the computer to display the startup location menu before it defaults to the current MultiBoot
setting. (When 0 is selected, the Express Boot startup location menu is not displayed.)
5.
To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select Main > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Entering MultiBoot Express preferences
When the Express Boot menu is displayed during startup, you have the following choices:
●
To specify a boot device from the Express Boot menu, select your preference within the allotted
time, and then press enter.
●
To prevent the computer from defaulting to the current MultiBoot setting, press any key before
the allotted time expires. The computer will not start until you select a boot device and press
enter.
●
To allow the computer to start according to the current MultiBoot settings, wait for the allotted
time to expire.
Using HP PC Hardware Diagnostics (UEFI) (select models
only)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine if the computer hardware is functioning properly. The tool runs outside
66
Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
of the operating system to isolate hardware failures from issues that may be caused by the operating
system or other software components.
To start HP PC Hardware Diagnostics UEFI:
1.
Turn on or restart the computer, quickly press esc, and then press f2.
After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI)
tools in the following order:
a.
Connected USB drive
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 67.
2.
b.
Hard drive
c.
BIOS
Use the keyboard arrow keys to select the type of diagnostic test you want to run, and then
follow the on-screen instructions.
NOTE:
If you need to stop a diagnostic test while it is running, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English
only.
There are two options to download HP PC Hardware Diagnostics to a USB device:
Option 1: HP PC Diagnostics homepage—Provides access to the latest UEFI version
1.
Go to http://hp.com/go/techcenter/pcdiags.
2.
Click the UEFI Download link, and then select Run.
Option 2: Support and Drivers pages—Provide downloads for a specific product for earlier and later
versions
1.
Go to http://www.hp.com.
2.
Point to Support, located at the top of the page, and then click Download Drivers.
3.
In the text box, enter the product name, and then click Go.
– or –
Click Find Now to let HP automatically detect your product.
4.
Select your computer model, and then select your operating system.
5.
In the Diagnostic section, click HP UEFI Support Environment.
– or –
Click Download, and then select Run.
Using HP PC Hardware Diagnostics (UEFI) (select models only)
67
13 Support
Contacting support
If the information provided in this user guide or Help and Support does not address your questions,
you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide
support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
●
Chat online with an HP technician.
NOTE:
When support chat is not available in a particular language, it is available in English.
●
Find support telephone numbers.
●
Locate an HP service center.
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: All labels described in this section will be located in one of 3 places depending on
your computer model: affixed to the bottom of the computer, located in the battery bay, or under the
memory module compartment door.
●
Service label—Provides important information to identify your computer. When contacting
support, you will probably be asked for the serial number, and possibly for the product number or
the model number. Locate these numbers before you contact support.
Component
(1)
Serial number
(2)
Product number
(3)
Warranty period
●
68
Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains
the Windows Product Key. You may need the Product Key to update or troubleshoot the
Chapter 13 Support
operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the
physical label, but have a Digital Product Key electronically installed.
NOTE: This Digital Product Key is automatically recognized and activated by Microsoft
Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HPapproved recovery methods.
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certification label(s)—Provide(s) information about optional wireless devices and the
approval markings of some of the countries or regions in which the devices have been approved
for use.
Labels
69
14 Specifications
●
Input power
●
Operating environment
Input power
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications.
Input Power
Rating
Operating voltage and current
19.5 Vdc @ 2.31 A – 45 W
19.5 Vdc @ 3.33 A – 65 W
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE: The computer operating voltage and current can be found on the system regulatory label.
Operating environment
Factor
Metric
U.S.
Operating (writing to optical disc)
5°C to 35°C
41°F to 95°F
Nonoperating
-20°C to 60°C
-4°F to 140°F
Operating
10% to 90%
10% to 90%
Nonoperating
5% to 95%
5% to 95%
Operating
-15 m to 3,048 m
-50 ft to 10,000 ft
Nonoperating
-15 m to 12,192 m
-50 ft to 40,000 ft
Temperature
Relative humidity (noncondensing)
Maximum altitude (unpressurized)
70
Chapter 14 Specifications
A
Traveling with or shipping your computer
If you have to travel with or ship your computer, here are some tips to keep in mind to keep your
equipment safe.
●
Prepare the computer for traveling or shipping:
◦
Back up your information to an external drive.
◦
Remove all discs and all external media cards, such as digital storage cards, from the
computer.
◦
Turn off, and then disconnect all external devices.
◦
Shut down the computer.
●
Take along a backup of your information. Keep the backup separate on the computer.
●
When traveling by air, carry the computer as hand luggage; do not check it in with the rest of
your bags.
CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields
include airport walk-through devices and security wands. Airport conveyer belts and similar
security devices that check carry-on baggage use X-rays instead of magnetism and do not
damage drives.
●
If you plan to use the computer during a flight, listen for the in-flight announcement that tells you
when you are allowed to use your computer. In-flight computer use is at the discretion of the
airline.
●
If you are shipping the computer or a drive, use suitable protective packaging and label the
package “FRAGILE.”
If the computer has a wireless device installed, the use of these devices may be restricted in
some environments. Such restrictions may apply onboard aircraft, in hospitals, near explosives,
and in hazardous locations. If you are uncertain of the policy that applies to the use of a
particular device, ask for authorization to use your computer before you turn it on.
●
If you are traveling internationally, follow these suggestions:
◦
Check the computer-related customs regulations for each country or region on your
itinerary.
◦
Check the power cord and adapter requirements for each location in which you plan to use
the computer. Voltage, frequency, and plug configurations vary.
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not
attempt to power the computer with a voltage converter kit sold for appliances.
71
B
Troubleshooting
The following sections are included in this appendix:
Troubleshooting resources
●
Access website links and additional information about the computer through Help and Support.
To access Help and Support, select Start > Help and Support.
NOTE: Some checkup and repair tools require an Internet connection. HP also provides
additional tools that do not require an Internet connection.
●
Contact HP support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide
support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
Choose from the following types of support:
◦
Chat online with an HP technician.
NOTE:
When chat is not available in a particular language, it is available in English.
◦
Find HP support worldwide telephone numbers.
◦
Locate an HP service center.
Resolving issues
The following sections describe several common issues and solutions.
The computer is unable to start up
If the computer does not turn on when you press the power button, the following suggestions may
help you determine why the computer does not start up:
●
If the computer is plugged into an AC outlet, plug another electrical device into the outlet to be
sure that the outlet is providing adequate power.
NOTE: Use only the AC adapter provided with the computer or one approved by HP for this
computer.
●
If the computer is plugged into an external power source other than an AC outlet, plug the
computer into an AC outlet using the AC adapter. Be sure that the power cord and AC adapter
connections are secure.
The computer screen is blank
If the screen is blank but you have not turned off the computer, one or more of these settings may be
the cause:
●
72
The computer may be in the Sleep state. To exit Sleep, briefly press the power button. Sleep is
an energy-saving feature that turns off the display. Sleep can be initiated by the system while the
computer is on but is not in use, or when the computer has reached a low battery level. To
Appendix B Troubleshooting
change these and other power settings, right-click the Battery icon on the Windows desktop in
the notification area, at the far right of the taskbar, and then click Preferences.
●
The computer may not be set to display the image on the computer screen. To transfer the
image to the computer screen, press fn+f4. On most models, when an optional external display,
such as a monitor, is connected to the computer, the image can be displayed on the computer
screen or the external display, or on both devices simultaneously. When you press fn+f4
repeatedly, the image alternates among the computer display, one or more external displays,
and simultaneous display on all devices.
Software is functioning abnormally
If the software is unresponsive or responds abnormally, restart the computer by pointing to the right
side of the screen. When the charms display, click Settings. Click the Power icon, and then click Shut
down.
The computer is unusually warm
It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels
unusually warm, it may be overheating because a vent is blocked.
If you suspect that the computer is overheating, allow the computer to cool to room temperature. Be
sure to keep all vents free from obstructions while you are using the computer.
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
NOTE: The fan in the computer starts up automatically to cool internal components and prevent
overheating. It is normal for the internal fan to cycle on and off during operation.
An external device is not working
Follow these suggestions if an external device does not function as expected:
●
Turn on the device according to the manufacturer's instructions.
●
Be sure that all device connections are secure.
●
Be sure that the device is receiving electrical power.
●
Be sure that the device, especially if it is older, is compatible with the operating system.
●
Be sure that the correct drivers are installed and updated.
The wireless network connection is not working
If a wireless network connection is not working as expected, follow these suggestions:
●
To enable or disable a wireless or wired network device, right-click the Network Connection icon
on the Windows desktop in the notification area, at the far right of the taskbar. To enable
devices, select the check box from the menu option. To disable the device, clear the check box.
●
Be sure that the wireless device is turned on.
●
Be sure that the computer wireless antennas are free from obstructions.
Resolving issues
73
●
Be sure that the cable or DSL modem and its power cord are properly connected and that the
lights are on.
●
Be sure that the wireless router or access point is properly connected to its power adapter and to
the cable or DSL modem, and that the lights are on.
●
Disconnect and then reconnect all cables, and turn the power off and then back on.
The optional external optical disc tray does not open for removal of a CD or
DVD
1.
Insert the end of a paper clip (1) into the release access in the front bezel of the drive.
2.
Press in gently on the paper clip until the disc tray is released, and then pull out the tray (2) until
it stops.
3.
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
NOTE:
4.
If the tray is not fully accessible, tilt the disc carefully as you remove it.
Close the disc tray and place the disc in a protective case.
The computer does not detect the optional external optical drive
If your operating system does not detect an installed device, the device driver software may be
missing or corrupted.
74
1.
Remove any discs from the optical drive.
2.
Select Start > Control Panel, and then click System and Security.
3.
Click Devices and Printers, and then click Device Manager.
4.
In the Device Manager window, click the triangle next to DVD/CD-ROM drives. If the drive is
listed, it should be functioning correctly.
Appendix B Troubleshooting
An optional external optical disc does not play
●
Save your work and close all open programs before playing a CD or a DVD.
●
Log off the Internet before playing a CD or a DVD.
●
Be sure that you insert the disc properly.
●
Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.
Wipe from the center of the disc to the outer edge.
●
Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit
available at many electronics stores.
●
Disable Sleep mode before playing the disc.
Do not initiate Sleep while playing a disc. Otherwise, you may see a warning message asking if
you want to continue. If this message is displayed, click No. After you click No, the computer
may behave in either of the following ways:
◦
Playback may resume.
– or –
◦
The playback window in the multimedia program may close. To return to playing the disc,
click the Play button in your multimedia program to restart the disc. In rare cases, you may
need to exit the program and then restart it.
A movie is not visible on an external display
1.
If both the computer display and an external display are turned on, press fn+f4 one or more
times to switch between the 2 displays.
2.
Configure the monitor settings to make the external display primary:
a.
From the Windows desktop, right-click on a blank area of the computer desktop, and select
Screen resolution.
b.
Specify a primary display and a secondary display.
NOTE: When using both displays, the DVD image will not appear on any display designated as
the secondary display.
The process of burning an optional external disc does not begin, or it stops
before completion
●
Be sure that all other programs are closed.
●
Turn off Sleep mode.
●
Be sure that you are using the right kind of disc for your drive.
●
Be sure that the disc is inserted properly.
●
Select a slower write speed and try again.
●
If you are copying a disc, save the information on the source disc to your hard drive before trying
to burn the contents to a new disc, and then burn from your hard drive.
Resolving issues
75
C
Electrostatic discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for
example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components. To prevent damage to the computer, damage to a drive, or loss of information, observe
these precautions:
●
If removal or installation instructions direct you to unplug the computer, unplug it after being
properly grounded and before removing a cover.
●
Keep components in their electrostatic-safe containers until you are ready to install them.
●
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
●
Use nonmagnetic tools.
●
Before handling components, discharge static electricity by touching an unpainted metal surface
of the component.
●
If you remove a component, place it in an electrostatic-safe container.
If you need more information about static electricity or assistance with component removal or
installation, contact HP support.
76
Appendix C Electrostatic discharge
Index
AC adapter/battery light 7
administrator password 46
antivirus software 52
audio functions, checking 24
audio-in (microphone) jack,
identifying 7
audio-out (headphone) jack,
identifying 7
Automatic DriveLock password
entering 51
removing 51
Backup and Restore 59
backup tools 57
backups
creating 58
recovering 59
battery
conserving power 33
discharging 32
displaying remaining charge
32
low battery levels 32
Battery Check 32
battery information, finding 31
battery power 31
BIOS
determining version 63
downloading an update 64
updating 63
Bluetooth device 11, 14
Bluetooth label 69
buttons
left TouchPad 3
power 5, 29
right TouchPad 3
volume 23
Windows button 6
cables
USB 36
caps lock light, identifying
caring for your computer 55
checking audio functions 24
cleaning your computer 55
components
bottom 10
display 9
left side 8
right side 7
top 3
Computer Setup
BIOS administrator password
47
DriveLock password 48
navigating and selecting 62
restoring factory settings 63
computer, traveling 71
configuring
audio for HDMI 28
connecting to a WLAN 14
connector
docking 38
power 7
conservation, power 33
corporate WLAN connection 14
critical battery level 29
critical updates, software 52
digital card
inserting 35
removing 35
supported formats 35
Disk Cleanup software 40
Disk Defragmenter software 40
display image, switching 20
DisplayPort
connecting 25
docking connector
identifying 7
using 38
docking device receptors,
identifying 10
drive media 29
DriveLock password
changing 50
description 48
entering 49
removing 50
setting 49
Driver Recovery DVD,
creating 57
using for restore 60
drives
external 37
hard 37
optical 37
using 40
electrostatic discharge 76
embedded numeric keypad,
identifying 6, 21
esc key, identifying 6
external AC power, using 33
external devices 37
external drive 37
external monitor port 25
f11 recovery 60
fingerprint reader
identifying 5
using 53
firewall software 52
fn key, identifying 6, 20
function keys, identifying 6
hard drive
external 37
hard drive recovery 60
HDMI port
connecting 27
identifying 8
HDMI, configuring audio 28
headphone (audio-out) jack 7
Hibernation
exiting 30
initiating 30
Index
77
high-definition devices,
connecting 26, 27, 28
hot keys
adjusting volume 21
decrease screen brightness
21
decreasing speaker sound 21
description 20
increase screen brightness 21
increasing speaker sound 21
keyboard backlight 21
microphone mute 21
muting speaker sound 21
Sleep 20
switching screen image 20
TouchPad on/off button 20
using 20
wireless 21
HP Client Security 53
HP PC Hardware Diagnostics
(UEFI)
downloading 67
HP Recovery Disc Creator,
using 57
HP Recovery partition
checking for presence 60
using for recovery 60
hubs 36
keypad, external
num lock 22
using 22
keys
esc 6
fn 6
function 6
volume 23
input power 70
Intel Wireless Display 28
internal display switch 9
internal microphones, identifying
Internet connection setup 13
issues, resolving 72
maintenance
Disk Cleanup 40
Disk Defragmenter 40
micro SD memory card reader,
identifying 8
microphone (audio-in) jack,
identifying 7
microphone mute light 4
Microsoft Certificate of Authenticity
label 69
mouse, external
setting preferences 17
MultiStream Transport 26
mute key, identifying 21
jacks
audio-in (microphone) 7
audio-out (headphone) 7
keyboard backlight 21
keyboard hot keys, identifying
keypad
embedded numeric 6
identifying 21
78
Index
20
labels
Bluetooth 69
Microsoft Certificate of
Authenticity 69
regulatory 69
serial number 68
wireless certification 69
WLAN 69
legacy support, USB 62
lights
AC adapter/battery 7
caps lock 4
microphone mute 4
num lock 4
power 4
TouchPad 4
wireless 4
low battery level 32
near field communication antenna,
identifying 9
NFC antenna, identifying 9
num lk key, identifying 22
num lock light 4
num lock, external keypad
22
operating environment 70
optical disc
inserting 41
removing 42
optical drive 37
optional external devices, using
37
passwords
administrator 46
BIOS administrator 47
DriveLock 48
user 46
pinching TouchPad gesture 19
pointing devices, setting
preferences 17
ports
DisplayPort 25
external monitor 25
HDMI 8, 27
Intel Wireless Display 28
USB 7, 8
VGA 25
power
battery 31
conserving 33
options 29
power button
identifying 5
using 29
power connector, identifying 7
power lights 4
power switch 29
power-saving states 29
product name and number,
computer 68
public WLAN connection 14
readable media 29
recovery media, creating 57
recovery media, using for
restore 60
recovery partition 60
recovery tools 57
recovery tools, Windows 59
recovery, system 59
regulatory information
regulatory label 69
wireless certification labels 69
restoring the hard drive 60
rotating TouchPad gesture 20
screen brightness keys 21
screen image, switching 20
scrolling TouchPad gesture 19
security cable slot, identifying 8
security, wireless 14
serial number, computer 68
setting password protection on
wakeup 31
setting power options 29
setup of WLAN 13
setup utility
navigating and selecting 62
restoring factory settings 63
sharing optical drives 44
shutdown 29
Sleep
exiting 30
initiating 30
slot-load optical drive 41
slots
security cable 8
SoftPaqs, downloading 56
software
antivirus 52
critical updates 52
Disk Cleanup 40
Disk Defragmenter 40
firewall 52
speaker grill, identifying 5
Startup Repair, using 59
switch, power 29
TouchPad
buttons 3
using 17
TouchPad gestures
pinching 19
rotating 20
scrolling 19
zooming 19
TouchPad light, identifying
TouchPad zone
identifying 3
traveling with the computer 69,
71
tray-load optical drive 41
troubleshooting
disc burning 75
disc play 75
external display 75
optical disc tray 74
optical drive detection 74
turning off the computer 29
unresponsive system 29
USB cable, connecting 36
USB devices
connecting 36
description 36
removing 37
USB hubs 36
USB legacy support 62
USB ports, identifying 7, 8
user password 46
using
external AC power 33
power-saving states 29
Windows Startup Repair, using
59
wireless button 11
wireless certification label 69
wireless controls
button 11
operating system 11
wireless key, identifying 21
wireless light 4, 11
wireless network (WLAN)
connecting 14
corporate WLAN connection
14
equipment needed 13
functional range 14
public WLAN connection 14
security 14
using 12
WLAN antennas, identifying 9
WLAN device 12, 69
WLAN label 69
writable media 29
zooming TouchPad gesture 19
VGA port, connecting 25
video 24
volume
adjusting 23
buttons 23
keys 23
volume keys, identifying 21
webcam
identifying 9
using 24
webcam light, identifying 9
Windows 7 operating system DVD
creating 57
using for restore 60
Windows 7 operating system
media
creating 57
using for restore 60
Windows button, identifying 6
Index
79
Regulatory, Safety and
Environmental Notices
User Guide
© Copyright 2008–2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. ENERGY STAR is
a registered mark owned by the U.S.
government. Java is a trademark of Sun
Microsystems. Microsoft, Windows, and
Windows Vista are U.S. registered
trademarks of Microsoft Corporation.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Third Edition: August 2011
First Edition: February 2011
Document Part Number: 653267-003
Table of contents
1 Regulatory notices .......................................................................................................................................... 1
Federal Communications Commission notice ...................................................................................... 2
Modifications ........................................................................................................................ 2
Cables .................................................................................................................................. 2
Declaration of Conformity for products marked with the FCC logo (United States only) ..... 3
Products with wireless LAN devices or HP Mobile Broadband Modules ............................. 3
Brazil notice .......................................................................................................................................... 4
Canada notices .................................................................................................................................... 4
Avis Canadien ...................................................................................................................................... 4
European Union Regulatory notices ..................................................................................................... 4
Products with HP Mobile Broadband Modules .................................................................... 5
Ergonomics notice ............................................................................................................... 6
Germany ............................................................................................................. 6
Japan notices ....................................................................................................................................... 7
Wireless LAN 802.11b devices ............................................................................................ 7
Wireless LAN 802.11g devices ............................................................................................ 7
Bluetooth devices ................................................................................................................ 7
Wireless LAN, Wireless WAN, and Bluetooth certification markings ................................... 8
South Korea notice ............................................................................................................................... 8
Mexico notice ....................................................................................................................................... 8
Singapore wireless notice .................................................................................................................... 8
Thailand WWAN wireless notice .......................................................................................................... 9
Taiwan notices ..................................................................................................................................... 9
Wireless LAN 802.11a devices ............................................................................................ 9
Wireless LAN 802.11b devices ............................................................................................ 9
Airline travel notice ............................................................................................................................... 9
User-replaceable battery notices ........................................................................................................ 10
ENERGY STAR compliance .............................................................................................................. 10
Laser compliance ............................................................................................................................... 11
Modem notices ................................................................................................................................... 11
Telecommunications device approvals .............................................................................. 11
U.S. modem statements .................................................................................................... 12
iii
U.S. modem declarations .................................................................................................. 13
Canada modem statements ............................................................................................... 15
Japan modem statements ................................................................................................. 15
New Zealand modem statements ...................................................................................... 15
Voice support .................................................................................................... 16
Power cord notice ............................................................................................................................... 16
Japan power cord notice .................................................................................................... 16
DC plug of external HP power supply ................................................................................ 17
Macrovision Corporation notice .......................................................................................................... 17
2 Safety notices ................................................................................................................................................ 18
Heat-related safety warning notice ..................................................................................................... 18
Potential safety conditions notice ....................................................................................................... 18
User-replaceable battery notices ........................................................................................................ 18
Headset and earphone volume level notice ....................................................................................... 19
Power cord notices ............................................................................................................................. 19
Cleaning the keyboard ....................................................................................................................... 19
Travel notice ....................................................................................................................................... 19
Norway and Sweden: Cable grounding notice for products with a TV tuner ...................................... 19
3 Environmental notices ................................................................................................................................. 20
Electronic hardware and battery recycling ......................................................................................... 20
Disposal of waste equipment by users in private households in the European Union ....................... 20
Chemical substances ......................................................................................................................... 21
China material content declarations ................................................................................................... 21
Japan material content declaration .................................................................................................... 23
Mexico Sustainable Energy Use Law ................................................................................................. 24
Turkey EEE regulation ....................................................................................................................... 24
Ukraine Restriction of Hazardous Substances ................................................................................... 24
Perchlorate material—special handling may apply ............................................................................ 24
Index ................................................................................................................................................................... 25
iv
1
Regulatory notices
This guide provides country- and region-specific non-wireless and wireless regulatory notices and
compliance information for the computer product. Some of these notices may not apply to your
product.
One or more integrated wireless devices may be installed. In some environments, the use of wireless
devices may be restricted. Such restrictions may apply on-board airplanes, in hospitals, near
explosives, in hazardous locations, and so on. If you are uncertain of the policy that applies to the use
of this product, ask for authorization to use it before you turn it on.
To identify a hardware device such as a wireless LAN (WLAN) network device, choose the procedure
below that corresponds to the operating system running on your computer.
For Windows® XP Professional and Windows XP Home, follow these steps:
1.
Select Start > My Computer.
2.
If the left pane, select View System Information > Hardware tab > Device Manager.
For Windows Vista®, follow these steps:
1.
Select Start > Computer > System properties.
2.
In the left pane, click Device Manager.
For later Windows operating systems, such as Windows 7, follow these steps:
▲
Select Start > Control Panel > System and Security > Device Manager.
For non-Windows operating systems, follow the instructions provided by your operating system to
identify a hardware device such as a wireless LAN (WLAN) network device.
Regulatory markings for your country or region may be located on the bottom of the product, either
under the battery, under a user-removable door (or some other user-accessible location), or on the
wireless or modem module.
To view the FCC IDs for any radio modules in your notebook (Bluetooth®, WLAN, or WWAN), follow
these steps:
1.
Turn on or restart the computer, and then press esc while the "Press the ESC key for Startup
Menu" message is displayed at the bottom of the screen.
2.
Press f10 to enter BIOS Setup.
3.
Select the System Configuration menu.
The FCC IDs are displayed at the bottom of the screen.
CAUTION: Devices not for sale or use in the United States may not have an FCC ID.
Federal Communications Commission notice
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
●
Reorient or relocate the receiving antenna.
●
Increase the separation between the equipment and receiver.
●
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
●
Consult the dealer or an experienced radio or television technician for help.
Modifications
The FCC requires the user to be notified that any changes or modifications made to this device that
are not expressly approved by HP may void the user's authority to operate the equipment.
Cables
To maintain compliance with FCC Rules and Regulations, connections to this device must be made
with shielded cables having metallic RFI/EMI connector hoods.
Chapter 1 Regulatory notices
Declaration of Conformity for products marked with the FCC logo
(United States only)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following 2
conditions:
1.
This device may not cause harmful interference.
2.
This device must accept any interference received, including interference that may cause
undesired operation.
If you have questions about the product that are not related to this declaration, write to
Hewlett-Packard Company
P. O. Box 692000, Mail Stop 530113
Houston, TX 77269-2000
For questions regarding this FCC declaration, write to
Hewlett-Packard Company
P. O. Box 692000, Mail Stop 510101
Houston, TX 77269-2000
or call HP at 281-514-3333
To identify your product, refer to the part, series, or model number located on the product.
Products with wireless LAN devices or HP Mobile Broadband Modules
This device must not be co-located or operating in conjunction with any other antenna or transmitter.
WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is
below the FCC radio frequency exposure limits. Nevertheless, the device should be used in such a
manner that the potential for human contact is minimized during normal operation of tablet PCs and
notebook computers.
During normal operation of tablet PCs and notebook computers with displays equal to or less than 12
inches: To avoid the possibility of exceeding the FCC radio frequency exposure limits, human
proximity to the antennas should not be less than 2.5 cm (1 inch). To identify the location of the
wireless antennas, refer to the computer user guides. To access the user guides, select Start > Help
and Support > User Guides.
During normal operation of notebook computers with displays greater than 12 inches: To avoid the
possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antennas
should not be less than 20 cm (8 inches), including when the computer display is closed. To identify
the location of the wireless antennas, refer to the computer user guides. To access the user guides,
select Start > Help and Support > User Guides.
CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to
its operation in the 5.15- to 5.25-GHz frequency range. The FCC requires this product to be used
indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful
interference to co-channel mobile satellite systems. High-power radar is allocated as the primary user
of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference
with and/or damage to this device.
Federal Communications Commission notice
Brazil notice
Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra
interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a
sistemas operando em caráter primário.
Este equipamento atende aos limites de Taxa de Absorção Específica referente à exposição a
campos elétricos, magnéticos e eletromagnéticos de radiofreqüências adotados pela ANATEL.
Canada notices
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations. If this device has WLAN or Bluetooth capability, the device complies with
Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.
CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to
its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be
used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful
interference to co-channel mobile satellite systems. High-power radar is allocated as the primary user
of the 5.25- to 5.35-GHz and 5.65- to 5.85-GHz bands. These radar stations can cause interference
with and/or damage to this device.
The antennas for this device are not replaceable. Any attempt at user access will damage your
computer.
Avis Canadien
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
European Union Regulatory notices
Products bearing the CE marking comply with the following EU Directives:
●
Low Voltage Directive 2006/95/EC
●
EMC Directive 2004/108/EC
●
Ecodesign Directive 2009/125/EC where applicable
CE compliance of this product is valid if powered with the correct CE-marked AC adapter provided by
HP.
If this product has wired and/or wireless telecommunications functionality, it also complies with the
essential requirements of EU Directive R&TTE Directive 1999/5/EC.
Compliance with these directives implies conformity to applicable harmonized European standards
(European Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or
product family and available (in English only) either within the product documentation or at the
following Web site: www.hp.eu/certificates (type the product number in the search box).
The compliance is indicated by one of the following conformity markings placed on the product:
Chapter 1 Regulatory notices
For non-telecommunications products and for EU harmonized telecommunications products, such as
Bluetooth®, within power class below 10 mW.
For EU non-harmonized telecommunications products (if applicable, a 4-digit notified body number is
inserted between CE and ! (the exclamation mark).
Please refer to the regulatory label provided on the product.
The telecommunications functionality of this product may be used in the following EU and EFTA
countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg,
Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden,
Switzerland, and United Kingdom.
The telephone connector (not available for all products) is intended for connection to analog
telephone networks.
NOTE: For products with wireless LAN devices, some countries may have specific obligations or
special requirements about the operation of wireless LAN networks such as indoor use only or
restrictions of the channels available. Be sure that the country settings of the wireless network are
correct.
In France, certain restrictions apply for the 2.4-GHz wireless LAN operation of this product. This
product may be used indoors for the entire 2400-MHz to 2483.5-MHz frequency band (channels 1 to
13). For outdoor use, only the 2400-MHz to 2454-MHz frequency band (channels 1 to 7) may be
used. For the latest requirements, see http://www.arcep.fr.
The point of contact for regulatory matters is Hewlett-Packard GmbH, Dept./MS: HQ-TRE,
Herrenberger Strasse 140, 71034 Boeblingen, GERMANY.
Products with HP Mobile Broadband Modules
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO FREQUENCY
RADIATION.
The HP Mobile Broadband Module in your notebook is a radio transmitter and receiver. The device is
designed not to exceed the limits for exposure to radio frequency (RF) recommended by international
guidelines (ICNIRP). These limits are part of comprehensive guidelines that establish permitted levels
of RF radiation for the general population. The guidelines were developed by independent scientific
organizations through periodic and thorough evaluation of scientific studies. The device also meets
the European R&TTE directives, including the protection of the health and the safety of the user and
any other person.
European Union Regulatory notices
The exposure standard for mobile devices employs a unit of measurement known as the Specific
Absorption Rate (SAR).* The SAR was obtained by testing the device at standard operating positions
with the device transmitting at its highest certified power level in all tested frequency bands. The
actual SAR of the device while operating can be well below the maximum value, because the device
operates at multiple power levels and uses only the power required to reach the network.
When installed in the notebook computer, this device meets RF exposure guidelines when the
antennas are positioned at a minimum distance from the body. In order to transmit data or messages,
this device requires a quality connection to the network. In some cases, transmission of data or
messages may be delayed until such a connection becomes available. Be sure that the
recommended distance is observed until the transmission is complete.
*The non-FCC, international guidelines state that the SAR limit for mobile devices used by the public
is 2.0 watts/kilogram (W/kg) averaged over 10 grams of body tissue. The guidelines incorporate a
substantial margin of safety to give additional protection for the public and to account for any
variations in measurements. SAR values may vary depending on national reporting requirements and
the network band.
This equipment incorporates a radio transmitting device. In normal use, a separation distance of 20
cm ensures that radio frequency exposure levels comply with the Australian and New Zealand
Standards.
Ergonomics notice
Germany
Mobile computers bearing the "GS" approval mark meet the ergonomic requirements and are suitable
only for short-time use of VDU tasks. When a mobile computer is used for display work tasks where
the Visual Display Unit (VDU) Directive 90/270/EEC is applicable, an adequate external keyboard is
required. Depending on the application and task, an adequate external monitor may also be
necessary to attain working conditions comparable to a workstation setup.
Ref: EK1-ITB 2000:2008
This device is intended for use at visual display workplaces in compliance with BildscharbV, only with
external keyboard and adequate external monitor.
During mobile use with disadvantageous illumination conditions (e.g. direct sun light) reflections may
occur which result in reduced readability.
Mobile Computer, welche das "GS" Zeichen tragen, entsprechen den ergonomischen Anforderungen
und sind nur für kurzzeitige Benutzung von Bildschirmarbeitsaufgaben geeignet. Wird ein mobiler
Computer für Bildschirmarbeitsaufgaben verwendet, wo die Richtlinie 90/270/EEG
(Bildschirmarbeitsrichtlinie) anzuwenden ist, wird eine geeignete externe Tastatur notwendig.
Abhängig von der Anwendung und der Aufgabe kann ein geeigneter externer Monitor erforderlich
sein, um vergleichbare Arbeitsbedingungen zu einem stationären Arbeitsplatz zu erreichen.
Ref: EK1-ITB 2000:2008
Das Gerät ist für die Benutzung am Bildschirmarbeitsplatz gemäß BildscharbV nur mit externer
Tastatur und geeignetem Monitor vorgesehen.
Chapter 1 Regulatory notices
Bei mobiler Nutzung mit ungünstigen Lichtverhältnissen (z.B. direkte Sonneneinstrahlung) kann es zu
Reflexionen und damit zu Einschränkungen der Lesbarkeit der dargestellten Zeichen kommen.
Japan notices
Wireless LAN 802.11b devices
Wireless LAN 802.11g devices
Bluetooth devices
Japan notices

---

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