Intel 8265NGU Intel Dual Band Wireless-AC 8265 User Manual LenovoUserGuide

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User Manual User Guide

Read the safety notices and important tips in the

included manuals before using your computer.

Lenovo

ideapad 710S-13IKB

User Guide



Read the safety notices and important tips in the 

included manuals before using your computer.

Notes

•Beforeusingtheproduct,besuretoreadLenovoSafetyandGeneralInformation

Guidefirst.

•Thelatestelectroniccomplianceandenvironmentalinformationareavailable

fromtheLenovocomplianceinformationWebsites.

‐Toviewcomplianceinformationgoto:

http://www.lenovo.com/compliance.

‐Todownloadenvironmentalinformationgoto:

http://www.lenovo.com/ecodeclaration.

•SomeinstructionsinthisguidemayassumethatyouareusingWindows®10.

IfyouareusinganotherWindowsoperatingsystem,someoperationsmaybe

slightlydifferent.Ifyouareusingotheroperatingsystems,someoperations

maynotapplytoyou.

•Thefeaturesdescribedinthisguidearecommontomostmodels.Some

featuresmaynotbeavailableonyourcomputeroryourcomputermayinclude

featuresthatarenotdescribedinthisuserguide.

•Theillustrationsinthismanualmaydifferfromtheactualproduct.Pleaserefer

totheactualproduct.

RegulatoryNotice

•Fordetails,refertoGuides&Manualsathttp://support.lenovo.com.

FirstEdition(July2016)

©CopyrightLenovo2016.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneral

ServicesAdministration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionsset

forthinContractNo.GS‐35F‐05925.

Contents

Chapter 1. Getting to know your computer ......................................... 1

Topview.....................................................................................................................1

Left‐sideview............................................................................................................5

Right‐sideview..........................................................................................................8

Bottomview.............................................................................................................10

Chapter 2. Starting to use Windows 10 .............................................11

Configuringtheoperatingsystemforthe

firsttime....................................................................................................................11

Operatingsysteminterfaces..................................................................................11

Puttingthecomputertosleeporshutting

itdown......................................................................................................................15

Connectingtoawirelessnetwork........................................................................17

GethelpfromWindows.........................................................................................18

Chapter 3. Lenovo OneKey Recovery system ................................... 19

Chapter 4. Troubleshooting ................................................................ 21

Frequentlyaskedquestions...................................................................................21

Troubleshooting......................................................................................................24

Trademarks ..........................................................................................27

Chapter 1. Getting to know your computer

Top view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

ab b

Note: Thedashedareasindicatepartsthatarenotvisibleexternally.

Attention:

•Donotopenthedisplaypanelbeyond180degrees.Whenclosingthedisplaypanel,be

carefulnottoleavepensoranyotherobjectsinbetweenthedisplaypanelandthe

keyboard.Otherwise,thedisplaypanelmaybedamaged.

aIntegrated

camera

Usethecameraforvideocommunication.

bBuilt-in

microphone

Capturesoundwhichcanbeusedforvideoconferencing,

voicenarration,oraudiorecording.

cComputer display TheLCDdisplaywithLEDbacklightprovidesbrilliant

visualoutput.

dWireless LAN

antennas

ConnecttoawirelessLANadaptertosendandreceive

wirelessradiosignals.

eVentilation slots Dissipateinternalheat.

Note: Makesurethatnoneoftheventilationslotsareblocked,orelseoverheatingofthe

computermayoccur.

fTouch pad Thetouchpadfunctionsasaconventionalmouse.

Touchpad:Tomovethepointeronthescreen,slideyour

fingertipoverthepadinthedirectioninwhichyouwant

thepointertomove.

Touchpadbuttons:Thefunctionsoftheleft/rightside

correspondtothoseoftheleft/rightmousebuttonona

conventionalmouse.

Note: Youcanenable/disablethetouchpadbypressingF6().

gPower Key Pressthiskeytoturnon/offthecomputer.

Whenthecomputerison,pressandholdthiskeyformore

than1second,thecomputerwillentersleepmode,press

andholditformorethan4seconds,thecomputerwillbe

turnedoff.

Chapter 1. Getting to know your computer

Using the keyboard

Hotkeys

Youcanaccesscertainsystemsettingsquicklybypressingtheappropriate

hotkeys.

Mutes/unmutesthesound. Enables/disablesairplane

mode.

Decreasesthevolume

level. Enables/disablescamera.

Increasesthevolumelevel. Locks/unlockstheLCD

screen.

Enables/disables

microphone.

Enablestheexternal

projectorordanglesthe

externaldisplay.

Refreshespage. Decreasesdisplay

brightness.

Enables/disablesthetouch

pad.

Increasesdisplay

brightness.

Note: IfyouchangedtheHotkeyModefromEnabledtoDisabledintheBIOSsetuputility,

youwillneedtopresstheFnkeyincombinationwiththeappropriatehotkey.

Chapter 1. Getting to know your computer

Function key combinations

Throughtheuseofthefunctionkeys,youcanchangeoperationalfeatures

instantly.Tousethisfunction,pressandholdFna;thenpressoneofthe

functionkeysb.

Thefollowingdescribesthefeaturesofeachfunctionkey.

Fn + B: Activatesthebreakfunction.

Fn + P: Activatesthepausefunction.

Fn + C: Enables/Disablesthescrolllock.

Fn + S: Activatesthesystemrequest.

Fn + Space (on select

models):

Adjuststhekeyboardbacklight(enabledim

disable).

Chapter 1. Getting to know your computer

Left-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

acbde

aAC power

adapter jack

ConnectstotheACpoweradapter.

bBattery/Charging

status indicator

AC power

adapter

status

Indicator status Meaning

Disconnected

Off Thecomputerisinsleepmodeorturned

off;Thebatteryhasmorethan20%

charge.

Solidamber Thebatteryhasbetween5%and20%

charge.

Fastblinkingamber Thebatteryhasbetween1%and5%

charge.

Connected

Slowblinkingamber Thebatteryisbeingcharged.When

batterychargereaches20%,theblinking

colorchangestowhite.

Slowblinkingwhite Thebatteryhasbetween20%and80%

chargeandisstillcharging.Whenthe

batteryreaches80%chargethelightwill

stopblinking.

SolidwhiteThebatteryhasmorethan80%charge,

chargingwillcontinueuntilthebattery

isfullycharged.

cUSB 3.0 port ConnectstoUSBdevices.

Note: Fordetails,see“ConnectingUSBdevices”onpage7.

dCombo audio

jack

Connectstoheadsets.

•Thecomboaudiojackdoesnotsupportconventionalmicrophones.

•Therecordingfunctionmaynotbesupportedifthird‐partyheadphonesorheadsetsare

connected,duetodifferentindustrystandards.

eNovo button Whenthecomputerisoff,pressthisbuttontostartthe

LenovoOneKeyRecoverysystemortheBIOSsetup

utility,ortoenterthebootmenu.

Chapter 1. Getting to know your computer

Notes:

Chapter 1. Getting to know your computer

Connecting USB devices

YoucanconnectaUSBdevicetoyourcomputerbyinsertingitsUSBplug

(TypeA)intotheUSBportonyourcomputer.

ThefirsttimeyouplugaUSBdeviceintoaparticularUSBportonyour

computer,Windowsautomaticallyinstallsadriverforthatdevice.Afterthe

driverhasbeeninstalled,youcandisconnectandreconnectthedevice

withoutperforminganyadditionalsteps.

Note: Typically,Windowsdetectsanewdeviceafterithasbeenconnected,andtheninstalls

thedriverautomatically.However,somedevicesmayrequireyoutoinstallthedriver

beforeconnecting.Checkthedocumentationprovidedbythedevice’smanufacturer

beforeconnectingthedevice.

BeforedisconnectingaUSBstoragedevice,makesureyourcomputerhas

finishedtransferringdatatothatdevice.ClicktheSafelyRemoveHardware

andEjectMediaiconintheWindowsnotificationareatoremovethedevice

beforedisconnecting.

Note: IfyourUSBdeviceusesapowercord,connectthedevicetoapowersourcebefore

connectingit.Otherwise,thedevicemaynotberecognized.

Chapter 1. Getting to know your computer

Right-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

ab cd

aPower status

indicator

Indicator Indicator status Meaning

Power status

indicator

On(solidwhite) Thecomputerispoweredon.

Blinking Thecomputerisinsleepmode.

Off Thecomputerispoweredoff.

bMemory card slot Insertmemorycards(notsupplied)here.

Note: Fordetails,see“Usingmemorycards(notsupplied)”onpage9.

cUSB 3.0 port ConnectstoUSBdevices.

•Ifthebatterychargeismorethan20%,theUSBportwitha marksupportschargingof

anexternalUSBdevice,evenwhenthecomputerisnotconnectedtopower.

•Fordetails,see“ConnectingUSBdevices”onpage7.

dMicro HDMI port ConnectstodeviceswithMicroHDMIinputsuchasaTVor

adisplay.

Notes:

Chapter 1. Getting to know your computer

Using memory cards (not supplied)

Yourcomputersupportsthefollowingtypesofmemorycards:

•SecureDigital(SD)card

•SecureDigitalHighCapacity(SDHC)card

•SDeXtendedCapacity(SDXC)card

• MultiMediaCard(MMC)

•Insertonlyonecardintheslotatatime.

•ThiscardreaderdoesnotsupportSDIOdevices(e.g.,SDIOBluetooth,etc.).

Inserting a memory card

Insertthememorycarduntilittouchesthebottomoftheslot.

Removing a memory card

Gentlypullthememorycardoutofthememorycardslot.

Note: Beforeremovingthememorycard,disableitbyusingtheWindowssafelyremove

hardwareandejectmediautilitytoavoiddatacorruption.

Notes:

Chapter 1. Getting to know your computer

Bottom view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

ab b

aVentilation slots Dissipateinternalheat.

Note: Makesurethatnoneoftheventilationslotsareblocked,orelseoverheatingofthe

computermayoccur.

bSpeakers Provideaudiooutput.

Chapter 2. Starting to use Windows 10

Configuring the operating system for the 

first time - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Youmayneedtoconfiguretheoperatingsystemwhenitisfirstused.The

configurationprocessmayincludetheproceduresbelow:

• Acceptingtheenduserlicenseagreement

•ConfiguringtheInternetconnection

•Registeringtheoperatingsystem

• Creatingauseraccount

Operating system interfaces - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

The return of the Start menu

Windows10comeswithapowerfulandusefulstartmenu.Toopenthestart

menu,dooneofthefollowing:

• SelecttheStartbuttoninthelower‐leftcorner,theStartmenuisdisplayed.

•PresstheWindowskeyonthekeyboard.

Chapter 2. Starting to use Windows 10

ThepowerbuttonisontheStartmenu,clickityoucanchoosetoshutdown

orrestartthecomputer,orputthecomputerintosleepmode.

ThroughtheStartmenu,youcanlocatealltheinstalledappsorviewthe

frequentlyusedapps.

Chapter 2. Starting to use Windows 10

The ACTION CENTER

SelecttheACTIONCENTERicon onthetaskbarandtheACTION

CENTERisdisplayed.

FromtheACTIONCENTER,youcanexamineimportantnotificationsfrom

Windowsandyourapps.Moreover,youcanchangecommonsettings

quickly.

Task View in taskbar

InWindows10,youcanaddanewdesktopandswitchbetweendifferent

desktops.

Toaddanewdesktop,dothefollowing:

• ClicktheTaskViewicon inthetaskbararea.

Chapter 2. Starting to use Windows 10

•ClickNewdesktop.

Toswitchbetweendesktops,clicktheTaskViewicon,thenselectyour

desireddesktop.

Chapter 2. Starting to use Windows 10

Putting the computer to sleep or shutting 

it down - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Whenyouhavefinishedworkingwithyourcomputer,youcanputittosleep

orshutitdown.

Putting your computer to sleep

Ifyouwillbeawayfromyourcomputerforonlyashorttime,putthe

computertosleep.

Whenthecomputerisinsleepmode,youcanquicklywakeittoresumeuse,

bypassingthestartupprocess.

Toputthecomputertosleep,dooneofthefollowing:

•Closethedisplaylid.

•Pressthepowerkey.

•Movethecursortothelower‐leftcorner,andthenselecttheStartbutton.

SelectPower Sleep.

Note: Putyourcomputertosleepbeforeyoumoveit.Movingyourcomputerwhilethehard

diskdriveisspinningcandamagetheharddisk,causinglossofdata.

Towakethecomputer,dooneofthefollowing:

•Pressanykeyonthekeyboard.

•Pressthepowerkey.

Chapter 2. Starting to use Windows 10

Shutting down the computer

Ifyouarenotgoingtouseyourcomputerforalongtime,shutitdown.

Toshutdownyourcomputer,dooneofthefollowing:

•Movethecursortothelower‐leftcorner,andthenselecttheStartbutton.

SelectPower Shutdown.

•Right‐clicktheStartbuttoninthelower‐leftcornerandselectShutdownor

signoutShutdown.

Chapter 2. Starting to use Windows 10

Connecting to a wireless network - - - - - - - - - - - - - - - - - - - - - - - - - - -

Enabling wireless connection

Toenablewirelessfunctions,dooneofthefollowing:

• ClicktheACTIONCENTERiconinthenotificationarea,andthen

deselectAirplanemode.

•Presstodisableairplanemode.

• ClickSettings Network&InternetAirplanemodetoopenthe

networkconfigurationpage.ThentoggletheairplanemodeswitchtoOff.

Connecting to a wireless network

Afterwirelesshasbeenenabled,thecomputerwillautomaticallyscanfor

availablewirelessnetworksanddisplaytheminthewirelessnetworklist.To

connecttoawirelessnetwork,clickthenetworknameinthelist,andthen

clickConnect.

Note: Somenetworksrequireanetworksecuritykeyorpassphraseforconnection.To

connecttooneofthosenetworks,askthenetworkadministratorortheInternetservice

provider(ISP)forthesecuritykeyorpassphrase.

Chapter 2. Starting to use Windows 10

Get help from Windows - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Ifyouhaveaproblemwiththeoperatingsystem,seetheWindowsGet

Startedapp.Toopenit,dothefollowing:

•Movethecursortothelower‐leftcorner,andthenselecttheStartbutton.

SelectGetStartedfromAllapps.

Chapter 3. Lenovo OneKey Recovery system

TheLenovoOneKeyRecoverysystemissoftwaredesignedtobackupand

restoreyourcomputer.Youcanuseittorestorethesystempartitiontoits

originalstatusincaseofasystemfailure.Youcanalsocreateuserbackups

foreasyrestorationasrequired.

•IfyourcomputerispreinstalledwithaGNU/Linuxoperatingsystem,OneKeyRecovery

systemisnotavailable.

•ToutilizethefeaturesoftheOneKeyRecoverysystem,yourharddiskalreadyincludesa

hiddenpartitionbydefaulttostorethesystemimagefileandtheOneKeyRecovery

systemprogramfiles.Thisdefaultpartitionishiddenforsecurityreasons,whichexplains

whytheavailablediskspaceislessthanthestatedcapacity.

Backing up the system partition

Youcanbackupthesystempartitiontoanimagefile.Thisimagefilecanbe

usedtorestorethesystempartition.Tobackupthesystempartition:

1InWindows,presstheNovobuttonordouble‐clickOneKeyRecovery

icontostarttheLenovoOneKeyRecoverysystem.

2ClickSystemBackup.

3Selectaback‐uplocationandclickNexttostartthebackup.

•Youcanchooseaback‐uplocationonthelocalharddiskdriveoranexternalstorage

device.

•RemovetheremovableharddiskdrivebeforestartingtheLenovoOneKeyRecovery

system.Otherwise,datafromtheremovableharddiskdrivemightbelost.

•Theback‐upprocessmaytakeawhile.

•Theback‐upprocessisonlyavailablewhenWindowscanbestartednormally.

Notes:

Chapter 3. Lenovo OneKey Recovery system

Restoring

Youcanchoosetorestorethesystempartitiontoitsoriginalstatusortoa

previouslycreatedback‐uppoint.Torestorethesystempartition:

1InWindows,presstheNovobuttonordouble‐clickOneKeyRecovery

icontostarttheLenovoOneKeyRecoverysystem.

2ClickSystemRecovery.Thecomputerwillrestarttotherecovery

environment.

3Followtheon‐screeninstructionstorestorethesystempartitiontoits

originalstatusortoapreviouslycreatedback‐uppoint.

•Therecoveryprocessisirreversible.Makesuretobackupanydatayouwishtosaveon

thesystempartitionbeforestartingtherecoveryprocess.

•Therecoveryprocessmaytakeawhile.SobesuretoconnecttheACpoweradapterto

yourcomputerduringtherecoveryprocess.

•TheaboveinstructionsshouldbefollowedwhenWindowscanbestartednormally.

IfWindowscannotbestarted,thenfollowthestepsbelowtostarttheLenovo

OneKeyRecoverysystem:

1Shutdownthecomputer.

2PresstheNovobutton.FromtheNovoButtonMenu,selectSystem

RecoveryandpressEnter.

Notes:

Chapter 4. Troubleshooting

Frequently asked questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Thissectionlistsfrequentlyaskedquestionsbycategory.

Finding information

WhatsafetyprecautionsshouldIfollowwhenusingmycomputer?

TheLenovoSafetyandGeneralInformationGuidewhichcamewithyour

computercontainssafetyprecautionsforusingyourcomputer.Readand

followalltheprecautionswhenusingyourcomputer.

WherecanIfindthehardwarespecificationsformycomputer?

Youcanfindhardwarespecificationforyourcomputerontheprinted

flyerswhichcamewithyourcomputer.

WherecanIfindwarrantyinformation?

Forthewarrantyapplicabletoyourcomputer,includingthewarranty

periodandtypeofwarrantyservice,seetheLenovolimitedwarrantyflyer

thatcamewithyourcomputer.

Drivers and preinstalled software

WherearetheinstallationdiscsforLenovopreinstalledsoftware(desktop

software)?

YourcomputerdoesnotcomewithinstallationdiscsforLenovo

preinstalledsoftware.Ifyouneedtoreinstallanypreinstalledsoftware,

youcanfindtheinstallationprogramontheDpartitionofyourharddisk

(forselectmodels,ontheCpartition).Ifyoucannotfindtheinstallation

programthere,youcanalsodownloaditfromtheLenovoconsumer

supportwebsite.

WherecanIfinddriversforthevarioushardwaredevicesofmycomputer?

IfyourcomputerispreinstalledwithaWindowsoperatingsystem,Lenovo

providesdriversforallthehardwaredevicesthatyouneedontheD

partitionofyourharddisk(forselectmodels,ontheCpartition).Youcan

alsodownloadthelatestdevicedriversfromtheLenovoconsumersupport

website.

Chapter 4. Troubleshooting

Lenovo OneKey Recovery system

Wherearetherecoverydiscs?

Yourcomputerdidnotcomewithrecoverydiscs.UsetheLenovoOneKey

Recoverysystemifyouneedtorestorethesystemtoitsfactorystatus.

WhatcanIdoiftheback‐upprocessfails?

Ifyoucanstartthebackupbutitfailsduringtheback‐upprocess,trythe

followingsteps:

1Closeallopenprograms,andthenrestarttheback‐upprocess.

2Checktoseeifthedestinationmediaisdamaged.Selectanotherpath

andthentryagain.

WhendoIneedtorestorethesystemtoitsfactorystatus?

Usethisfeaturewhentheoperatingsystemfailstostartup.Ifthereis

criticaldataonthesystempartition,backitupbeforestartingrecovery.

BIOS setup utility

WhatistheBIOSsetuputility?

TheBIOSsetuputilityisROM‐basedsoftware.Itdisplaysbasiccomputer

informationandprovidesoptionsforsettingbootdevices,security,

hardwaremode,andotherpreferences.

HowcanIstarttheBIOSsetuputility?

TostarttheBIOSsetuputility:

1Shutdownthecomputer.

2PresstheNovobuttonandthenselectBIOSSetup.

HowcanIchangethebootmode?

Therearetwobootmodes:UEFIandLegacySupport.Tochangetheboot

mode,starttheBIOSsetuputilityandsetbootmodetoUEFIorLegacy

Supportonthebootmenu.

WhendoIneedtochangethebootmode?

ThedefaultbootmodeforyourcomputerisUEFImode.Ifyouneedto

installalegacyoperatingsystem,suchasWindows,LinuxorDos,etc(that

is,anyoperatingsystembeforeWindows8)onyourcomputer,youmust

changethebootmodetoLegacySupport.Thelegacyoperatingsystem,

suchasWindows,LinuxorDos,etccannotbeinstalledifyoudonʹtchange

thebootmode.

Chapter 4. Troubleshooting

Getting help

HowcanIcontactthecustomersupportcenter?

See“Chapter3.Gettinghelpandservice”ofLenovoSafetyandGeneral

InformationGuide.

Chapter 4. Troubleshooting

Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Display problems

When I turn on the

computer, nothing appears

on the screen.

•Ifthescreenisblank,makesurethat:

‐TheACpoweradapterisconnectedtothe

computer,andthepowercordispluggedintoa

workingelectricaloutlet.

‐Thecomputerpowerison.PressthePowerkey

againforconfirmation.

•Iftheseitemsaresetcorrectly,andthescreenremains

blank,havethecomputerserviced.

When I turn on the

computer, only a white

cursor appears on a blank

screen.

•Restorebacked‐upfilestoyourWindows

environmentortheentirecontentsofyourharddisk

toitsoriginalfactorycontentsusingtheLenovo

OneKeyRecoverysystem.Ifyoustillseeonlythe

cursoronthescreen,havethecomputerserviced.

The screen goes blank

while the computer is on.

•Yourpowermanagementisenabled.Dooneofthe

followingtoresumefromsleepmode:

‐Pressanykeyonthekeyboard.

‐PressthePowerkey.

Sleep problems

The critical low-battery

error message appears,

and the computer

immediately turns off.

•Thebatterypowerisgettinglow.ConnecttheAC

poweradaptertothecomputer.

The computer enters sleep

mode immediately after

Power-on.

•Makesurethat:

‐Thebatteryischarged.

‐Theoperatingtemperatureiswithintheacceptable

range.See“Chapter2.UseandcareInformation”in

theLenovoSafetyandGeneralInformationGuide.

Note: Ifthebatteryischargedandthetemperatureiswithinrange,havethecomputer

serviced.

The computer does not

return from sleep mode and

the computer does not

work.

•Ifyourcomputerisinsleepmode,connecttheAC

poweradaptertothecomputer,thenpressthe

WindowsbuttonorthePowerkey.

•Ifthesystemstilldoesnotreturnfromsleepmode,

yoursystemhasstoppedresponding,andyoucannot

turnoffthecomputer;resetthecomputer.Unsaved

datamaybelost.Toresetthecomputer,pressand

holdthePowerkeyforeightsecondsormore.Ifthe

computerstilldoesnotreset,removetheACpower

adapter.

Display panel problems

The screen is blank. •Dothefollowing:

‐IfyouareusingtheACpoweradapterorthe

battery,andthebatterystatusindicatorison,press

F12()tomakethescreenbrighter.

‐Ifthepowerindicatorisblinking,pressthePower

keytoresumefromsleepmode.

‐Iftheproblempersists,followthesolutioninthe

nextproblem“Thescreenisunreadableor

distorted.”

The screen is unreadable or

distorted.

•Makesurethat:

‐Thescreenresolutionandcolorqualityarecorrectly

set.

‐Themonitortypeiscorrect.

Incorrect characters appear

on the screen.

•Istheoperatingsystemorprogramsinstalled

correctly?Iftheyareinstalledandconfigured

correctly,havethecomputerserviced.

Sound problems

No sound can be heard

from the speakers even

when the volume is turned

up.

•Makesurethat:

‐TheMutefunctionisoff.

‐Thecomboaudiojackisnotbeingused.

‐Speakersareselectedastheplaybackdevice.

Chapter 4. Troubleshooting

Battery problems

Your computer shuts down

before the battery status

indicator shows empty.

-or-

Your computer operates

after the battery status

indicator shows empty.

•Rechargethebattery.

Intel 8265NGU Intel Dual Band Wireless-AC 8265 User Manual LenovoUserGuide

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