Intel X400 AnyPoint DSL 4400 and AnyPoint Networking 1400 User Manual Exhibit Q

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User Manual 4400

1. User Manual 4400
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User Manual 4400

Exhibit T: User Manual 4400

FCC ID: EJM-X400

Broadband

with

all your PCs

AnyPoint

DSL Gateway 4400

User’s Guide

The Intel® Anypoint® DSL Gateway 4400 User’s Guide as well as the

software described in it, is furnished under license and may only be used or

copied in accordance with the terms of the license. The information in this

document is furnished for informational use only, is subject to change without

notice, and should not be construed as a commitment by Intel Corporation.

Intel Corporation assumes no responsibility or liability for any errors or

inaccuracies that may appear in this document or any software that may be

provided in association with this document.

Except as permitted by such license, no part of this document may be

reproduced, stored in a retrieval system, or transmitted in any form or by any

means without the express written consent of Intel Corporation.

Information in this document is provided in connection with Intel products. No

license, express or implied, by estoppel or otherwise, to any intellectual

property rights is granted by this document. Except as provided in Intel's

Terms and Conditions of Sale for such products, Intel assumes no liability

whatsoever, and Intel disclaims any express or implied warranty, relating to

sale and/or use of Intel products including liability or warranties relating to

fitness for a particular purpose, merchantability, or infringement of any patent,

use in medical, life saving, or life sustaining applications.

Intel may make changes to specifications and product descriptions at any

time, without notice.

Intel, AnyPoint, and Pentium are trademarks or registered trademarks of Intel

Corporation or its subsidiaries in the United States and other countries.

**Other names and brands may be claimed as the property of others.

Intel Corporation, 5200 NE Elam Young Parkway, Hillsboro, OR 97214-6497

iii

Contents

Introduction .......................................................................1

Overview ............................................................................................................................2

Intel AnyPoint DSL Gateway 4400 Features .....................................................................3

System Requirements .........................................................................................................3

Service Requirements .........................................................................................................4

A look at the Gateway Hardware .......................................................................................5

Items included with the Gateway .......................................................................................8

Finding Information ........................................................................................................... 9

Running the Internet Setup Wizard ....................................................................................9

Configuring your DSL Settings .........................................13

Specifying connection information ..................................................................................14

Specifying a connection type ...........................................................................................16

Specifying a PPP username and password .......................................................................19

Specifying an IP address ..................................................................................................22

Specifying a name server .................................................................................................25

Setting up the Gateway with a Network .......................... 29

Connecting the gateway to an Ethernet hub or switch .....................................................30

Connecting the gateway to a wireless network ................................................................32

Using the Wireless Network Configuration Wizard ........................................................35

Specifying a wireless network name (SSID) ....................................................................37

Correcting for wireless interference .................................................................................39

Changing or disabling encryption settings .......................................................................42

Specifying a wireless encryption key from text ...............................................................44

Entering a key manually ...................................................................................................46

Disabling wireless encryption ..........................................................................................49

Configuring the gateway’s firewall ..................................................................................51

Specifying the firewall security level ...............................................................................53

Specifying intrusion detection settings ............................................................................55

Specifying IP addresses to be excluded from being blocked ...........................................57

Using port forwarding ......................................................................................................59

Enabling port forwarding .................................................................................................61

Selecting a target computer by name ...............................................................................63

Selecting a target computer by IP address .......................................................................65

Creating a custom rule ......................................................................................................67

Using Advanced Configuration Options ........................... 71

Accessing advanced configuration options ......................................................................72

Changing the gateway password ......................................................................................74

Specifying wireless security settings ................................................................................76

Resetting the gateway or reloading default settings .........................................................79

Exposing a computer outside the firewall ........................................................................81

Enabling remote access ....................................................................................................83

Specifying the Host and Domain names ..........................................................................85

Specifying LAN and DHCP settings ................................................................................87

Disabling Universal Plug and Play (UPnP) .....................................................................90

Diagnostics and Troubleshooting .................................... 93

Getting network status information ..................................................................................94

Getting status details ......................................................................................................100

Running Diagnostics ......................................................................................................107

Problems and solutions ..................................................................................................108

If all else fails .................................................................................................................120

Reading the gateway indicator lights .............................................................................120

Reading settings and device status .................................................................................120

Glossary ........................................................................123

Glossary ..........................................................................................................................124

Regulatory Compliance Statements ............................... 131

Safety compliance statements ........................................................................................132

Emissions compliance statements ..................................................................................132

RF exposure compliance statements ..............................................................................133

Telecom compliance statements .....................................................................................133

Canadian compliance statements ...................................................................................135

European Union compliance statements ........................................................................136

Product Ecology Statements ..........................................................................................137

Chapter 1

Introduction

This chapter provides a basic overview of the gateway’s

features, list its system and service requirements, lists

the items included with gateway product package,

explains where to find more information, and explains

how to start the Internet Setup Wizard.

■Intel AnyPoint DSL Gateway 4400 Features

■System Requirements

■Service Requirements

■A look at the Gateway Hardware

■Items included with the Gateway

■Finding Information

■Running the Internet Setup Wizard

Overview

The Intel® AnyPoint® DSL Gateway 4400 is an advanced

services gateway that combines the functions of a Bridge,

Router, Switch, and DSL Modem in a single box for Internet

access and computer connectivity.

Using the gateway, you can share Internet access

seamlessly among all the computers on your network

whether you are using Ethernet or 802.11b Wireless adapters

or a combination of any of these technologies.

The Intel AnyPoint DSL Gateway 4400 connects directly to a

DSL (Digital Subscriber Line) using the built-in DSL modem.

Using the gateway and its built-in DSL modem together

enables powerful Internet access on a home or small-

business network.

Data

Server

Laser Printer

Gateway

Internet

Shared Drive

Data

Server

Laser Printer

Gateway

Internet

Shared Drive

Chapter 1 – Introduction

Intel AnyPoint DSL Gateway 4400 Features

The gateway has the following features:

• Easy to install

• Automatic first time use setup wizard

• Port forwarding

• Configurable WAN MAC Address

• UPnP support

• Automatic diagnostic tests

• Readily available troubleshooting tips

• Simple Web-based user interface

• Internet sharing on your network

• Built-in firewall for network security

System Requirements

To configure the gateway, your computer must meet

certain requirements. Choose the list appropriate to your

computer’s operating system:

Windows* • 166 MHz Pentium processor, performance level or

better

• Windows* 95, 98, Me, 2000, XP, or NT*

• 32 MB of RAM, or more

• CD-ROM drive

• 800 x 600 resolution monitor (SVGA) or higher

• One of the following:

• 10/100 Ethernet or 10 baseT Ethernet adapter

• Wireless PC Card (802.11b/Wi-Fi)

• Web browser (Microsoft Internet Explorer* 5.0 or

later, Netscape Navigator* 4.75 or later, or

equivalent)

Chapter 1 – Introduction

Macintosh* • PowerPC* or 680x0*

• Mac OS 7.6.1 or later

• 32 MB of RAM, or more

• 800 x 600 resolution monitor (SVGA) or higher

• One of the following:

• 10/100 Ethernet or 10 baseT Ethernet adapter

• Wireless PC Card (802.11b/Wi-Fi)

• CD-ROM drive

• Web browser (Microsoft Internet Explorer 5.0 or later;

Netscape Navigator 4.75 or later, or equivalent)

Linux • 166 MHz Pentium processor or higher

• 32MB of RAM, or more

• 800 x 600 resolution monitor (SVGA) or higher

• One of the following:

• 10/100 Ethernet or 10 baseT Ethernet adapter

• Wireless PC Card (802.11b/Wi-Fi)

• CD-ROM drive

• X-Windows* system

• Graphical Web browser (Netscape Navigator 4.75 or

later)

Service Requirements

Before you can use the gateway, you must have the

following services activated:

• Broadband account from your local telephone

company or Broadband provider

• Broadband Internet access account from your local

Broadband provider or Internet Service Provider

(ISP)

If you do not have these services set up, then contact

your local telephone company for more information.

Chapter 1 – Introduction

A look at the Gateway Hardware

Front Panel The Intel Gateway’s front panel has a series of eight

lights (plus a power on indicator) that provide information

about the gateway’s operational status.

Power Normally this light is on. If it is not on, check

that the power cable connectors are securely in

place.

System Green blinking - The gateway is operating

correctly.

Yellow blinking - The gateway is operating

correctly but has detected another DHCP

server connected to one of the four Ethernet

connectors. Disconnect each Ethernet cable,

one at a time, until the system returns to green

blinking. Change the PC you've identified as a

DHCP server to a DHCP client. (See the

Troubleshooting chapter for instructions.)

If this LED is not blinking, the system is not

operating correctly. See Chapter 5 for

troubleshooting information.

AnyPoint® Gateway

Ethernet

WirelessSecurityInternetSystem

Power 1234

Chapter 1 – Introduction

Internet Off - the DSL driver is not loaded.

Green blinking - the gateway is trying to

connect to the Internet.

Green solid - the gateway is connected to your

ISP but no traffic is being passed.

Amber blinking - the gateway is connected to

your ISP and traffic is being passed. This LED

blinks at a rate that corresponds to the amount

of Internet traffic (slow with little traffic and

increasingly faster as Internet traffic increases).

Security Green solid - The Firewall Settings Security

Level is set to: Normal, High, or Very High.

Red solid - The Firewall Settings Security Level

is set to: Enable Troubleshooting Mode (via the

Firewall Settings Advanced button).

Yellow blinking - A user, that is not allowed

access to your wireless network (via Advanced

> Wireless Security), is attempting to connect

to the gateway.

Chapter 1 – Introduction

Back panel

connectors

The Intel Gateway’s back panel includes the cable

connectors and Reset button.

Wireless Off - There are no wireless devices

communicating with the gateway.

Green solid - at least one wireless device is

connected to the gateway.

Green blinking - traffic is being passed

between at least one wireless device and the

gateway.

Ethernet

1-4

Off - no PC is connected to any of the four

Ethernet ports.

Green solid - A valid link has been established

at 10Mbps.

Green blinking - traffic is being passed at

10Mbps.

Yellow solid - A valid link has been established

at 100Mbps.

Yellow blinking - traffic is being passed at

100Mbps.

Power Accepts the cylinder end of the power cable.

Plug the other end of the power cable into a

standard electrical outlet. (It is recommended

that you use a surge protector.) See the Power

light on the front panel in the previous section.

Ethernet Accept RJ-45 Ethernet-style connectors for

connecting up to four PCs to the gateway’s 4-

port switch.

Power

12V/1.2A

Ethernet DSL

Reset

4321

Chapter 1 – Introduction

Items included with the Gateway

You should have the following items ready prior to

installation:

•Intel

AnyPoint DSL Gateway 4400

• Power Supply

• Standard phone cable

• Standard Ethernet Cable

•Intel

AnyPoint DSL Gateway 4400 CD-ROM

•Intel

AnyPoint DSL Gateway 4400 Installation Guide

The Gateway

CD-ROM

The exact contents of the CD-ROM varies by Broadband

provider. Do not assume that the CDs are

interchangeable. One provider may have different default

software configurations than another, and the

configurations are often not compatible with each other.

Only use the CD supplied to you by your provider.

Reset Use a blunt object, such as a paper clip, to

press the reset switch. You can use the reset

switch to either:

• Reset the gateway without losing its current

setup values. Press, then immediately release

the reset switch.

• Reset the gateway to its factory-default values.

Press the reset switch and hold it in the pressed

state for at least 5 seconds before releasing it.

DSL Accepts a standard phone cable connector for

attaching the gateway to your DSL (digital

subscriber line) service outlet.

Chapter 1 – Introduction

All gateway CDs contain the following:

•A readme text file, with basic product information and

any known issues that were not available at the time

of the publication of this manual

• The Intel AnyPoint DSL Gateway 4400 Installation

Guide, available as a .pdf file

• The Intel AnyPoint DSL Gateway 4400 User’s Guide,

available as a .pdf file

Finding Information

Installation

Guide

The Installation Guide offers an overview of the basic

steps necessary to connect and configure your new

gateway.

User’s Guide The User’s Guide contains more detailed information on

connecting and configuring your new gateway. It is

designed for users who have less experience with

installing and configuring gateways and home networking

equipment. The User’s Guide can also be used as a

helpful reference tool.

Online Help Use the online help for more information on screen

descriptions. Troubleshooting information is also

available for the diagnostic tests.

Running the Internet Setup Wizard

Note The following describes how to access the

Internet Setup Wizard for purposes of modifying

the gateway’s configuration. If the gateway has

not yet been configured, then follow the

instructions provided in the Installation Guide.

Chapter 1 – Introduction

To run the Internet Setup Wizard:

1Insert the CD and wait for the Internet Setup Wizard

window to appear. (If the Autorun window does not

appear, run the program autorun.exe on the CD.)

The following screen will appear, if the gateway has

not yet been configured. If the gateway has already

been configured, a slightly different screen will

appear.

2Click the Enter Setup button.

The following appears.

3Enter admin in both the User Name and Password

fields, and then click OK.

Chapter 1 – Introduction

If the gateway has not yet been configured, you will be

required to enter specific information before you can

access other features of the Setup Wizard. If the gateway

has already been configured, you can access other

features of the Internet Setup Wizard using the available

menu selections. Each feature is described in this User

Guide.

Chapter 1 – Introduction

Chapter 2

Configuring your DSL Settings

The Installation Guide provides step-by-step instructions

for setting up and configuring a single wired or wireless

PC connected to the gateway.

During installation, you have the option of letting setup

automatically detect your settings or setting these

manually.

If you accept the default selection, allowing the gateway

to automatically detect your settings, then you should

only need to enter minimal information, if any at all.

If you elect to set your settings manually, then you will

have to step through several screens to complete the

setup.

This chapter covers all the possible settings you may

have to enter in the following topics:

■Specifying connection information

■Specifying a connection type

■Specifying a PPP username and password

■Specifying an IP address

■Specifying a name server

Chapter 2 – Configuring your DSL Settings

Specifying connection information

You specify VPI/VCI connection information using the

Connection Information screen.

Related topics •See Specifying a connection type on page 16.

•See Specifying a PPP username and password on

page 19.

•See Specifying an IP address on page 22.

•See Specifying a name server on page 25.

Step-by-step To specify your VPI/VCI connection information:

1Click the Settings menu to expand its selections.

2Click Next.

The following appears.

Chapter 2 – Configuring your DSL Settings

3Click Configure DSL settings manually then click

Next.

The following appears.

4Enter the VPI information in the VPI field.

5Enter the VCI information in the VCI field.

6Click Next.

More about VPI

Virtual Path Identifier. This is part of the PVC. This,

combined with the VCI, establishes your “channel”

through the phone company equipment. Acceptable

values are: 0-255.

VCI

Virtual Circuit Identifier. This number is part of the PVC. It

establishes your “channel” through the telephone

company equipment. Acceptable values are: 0-65,535.

Chapter 2 – Configuring your DSL Settings

Specifying a connection type

You specify a connection type using the Specify

Connection Type screen.

Related topics •See Specifying connection information on page 14.

•See Specifying a PPP username and password on

page 19.

•See Specifying an IP address on page 22.

•See Specifying a name server on page 25.

Step-by-step To specify a connection type:

1Click the Settings menu to expand its selections.

2Click Next.

The following appears.

Chapter 2 – Configuring your DSL Settings

3Click Configure DSL settings manually then click

Next until you see the following screen.

4Select one of the following connection types, as

required by your ISP, then click Next. (See More

about for more information.)

•Point-to-Point over ATM (PPPoA)

•Point-to-Point over Ethernet (PPPoE)

•RFC 1483 Bridged Ethernet option

More about PPPoA

Point-to-Point over ATM Protocol is a protocol that some

ISPs use to give users access to the ISP’s computers

and the Internet. Your ISP can tell you if you need

PPPoA, or a different protocol supported by your

gateway (Bridged Ethernet, or Point-to-Point Protocol

over Ethernet (PPPoE).

PPPoE

Point-to-Point over Ethernet Protocol is a protocol that

some ISPs use to give users access to the ISP’s

computers and the Internet. Your ISP can tell you if you

need PPPoE, or a different protocol supported by your

Chapter 2 – Configuring your DSL Settings

gateway (Bridged Ethernet, or Point-to-Point over ATM

Protocol (PPPoA).

RFC1483

A standard that provides guidelines for Bridged Ethernet

and Routed Ethernet connection protocols. Your ISP can

tell you if you will use one of the RFC1483 protocols, or a

different protocol supported by your gateway (PPPoA,

PPPoE).

Chapter 2 – Configuring your DSL Settings

Specifying a PPP username and password

You specify a PPP username and password using the

PPP Username/Password screen.

Related topics •See Specifying connection information on page 14.

•See Specifying a connection type on page 16.

•See Specifying an IP address on page 22.

•See Specifying a name server on page 25.

Step-by-step To specify a PPP username and password:

1Click the Settings menu to expand its selections.

2Click Next.

The following appears.

Chapter 2 – Configuring your DSL Settings

3Click Configure DSL settings manually then click

Next until you see the following screen.

4On the “Connection Type” screen, click either Point-

to-Point over ATM (PPPoA) or Point-to-Point over

Ethernet (PPPoE).

5Click Next .

The following appears.

6Enter a PPP username and password in the User

Name and Password fields provided.

Important! Your username and password are case

sensitive.

Chapter 2 – Configuring your DSL Settings

Specifying an IP address

You specify an IP address using the Specify IP Address

screen.

Related topics •See Specifying connection information on page 14.

•See Specifying a connection type on page 16.

•See Specifying a PPP username and password on

page 19.

•See Specifying a name server on page 25.

Step-by-step To specify an IP address:

1Click the Settings menu to expand its selections.

2Click Next.

The following appears.

Chapter 2 – Configuring your DSL Settings

3Click Configure DSL settings manually then click

Next until you see the following screen.

4Select one of the following methods your ISP uses to

assign an address to your Internet connection.

•Server assigned IP address (dynamic) –

Select this option if your ISP assigns addresses

dynamically.

•Specify an IP address (static) – Select this

option if your ISP assigns addresses statically. If

you select this option then you must enter the IP

Address, Subnet Mask, and Default Gateway

information in the fields provided.

More about Each computer or networked device on the Internet is

identified by a unique IP address. Your gateway must be

identified by the correct address in order for you to

access the Internet.

Your ISP uses one of two methods to assign an IP

address to you:

•Dynamic (also called server-assigned, automatic, or

DHCP). If your ISP assigns IP addresses

dynamically, your gateway receives an IP address

from a pool of IP addresses when you connect to

Chapter 2 – Configuring your DSL Settings

your ISP. Your ISP “owns” the IP addresses in the

pool.

•Static (also called permanent). If your ISP assigns

static IP addresses, your provider selects an address

from an assigned pool and assigns it to you

permanently. This number is provided on the setup

information page given to you by your ISP.

Chapter 2 – Configuring your DSL Settings

Specifying a name server

You specify a name server using the Specify a Name

Server screen.

Related topics •See Specifying connection information on page 14.

•See Specifying a connection type on page 16.

•See Specifying a PPP username and password on

page 19.

•See Specifying an IP address on page 22.

Step-by-step To specify a name server:

1Click the Settings menu to expand its selections.

2Click Next.

The following appears.

Chapter 2 – Configuring your DSL Settings

3Click Configure DSL settings manually then click

Next until you see the following screen.

4Select the Specify an IP Address (Static) option,

enter the IP Address, Subnet Mask, and Default

Gateway information in the fields provided, then click

Next.

The following appears.

5Enter the Primary DNS (and optionally, secondary) IP

provided by your ISP.

More about A name server DNS IP address is the IP address of the

computer that your ISP uses to translate between

numeric IP addresses and human-readable addresses.

Chapter 2 – Configuring your DSL Settings

For example, 192.168.0.254 is a numeric IP address and

www.intel.com is a human-readable address.

Chapter 2 – Configuring your DSL Settings

Chapter 3

Setting up the Gateway with a Network

This chapter explains how to connect additional

computers to your wired or wireless network.

■Connecting the gateway to an Ethernet hub or switch

■Connecting the gateway to a wireless network

■Using the Wireless Network Configuration Wizard

■Configuring the gateway’s firewall

■Using port forwarding

Note Do not attempt to connect multiple computers to

form a network until you have configured the

gateway to work with a single computer, as

described in the Installation Guide.

Chapter 3 – Setting up the Gateway with a Network

Connecting the gateway to an Ethernet hub or switch

Once you have established a connection between the

gateway and a single computer with an Ethernet adapter,

you can then connect additional computers to the wired

network.

Related topics •See Connecting the gateway to a wireless network

on page 32.

•See Using the Wireless Network Configuration

Wizard on page 35.

•See Configuring the gateway’s firewall on page 51.

•See Using port forwarding on page 59.

Note Do not attempt to connect multiple computers to

form a network until you have configured the

gateway to work with a single computer. Refer to

your Installation Guide for instructions on

configuring the gateway to do this.

Chapter 3 – Setting up the Gateway with a Network

Step-by-step To connect the gateway to a hub or switch:

1Connect one end of the Ethernet cable (included with

the gateway) to any one of the four Ethernet ports on

the gateway.

2Connect the other end to the Ethernet cable to an

available port on your hub or switch.

3Connect the power cable to the power supply.

4Connect the power cable to an electrical wall outlet.

5Connect the power supply cable to the Power port on

the gateway.

Note If you are using the gateway as a DHCP server,

make sure the computers on your network are

configured to be DHCP clients. Refer to Chapter

5 for information.

Power Ethernet DSL

Reset

12V/1.2A

Chapter 3 – Setting up the Gateway with a Network

Connecting the gateway to a wireless network

Once you have established a connection between the

gateway and a single computer with an 802.11b wireless

adapter, you can then connect additional computers to

the wireless network.

Related topics •See Connecting the gateway to an Ethernet hub or

switch on page 30.

•See Using the Wireless Network Configuration

Wizard on page 35.

•See Configuring the gateway’s firewall on page 51.

•See Using port forwarding on page 59.

Step-by-step To connect the gateway to a wireless network:

• refer to the Intel® AnyPoint® Wireless II Installation

Guide for instructions on installing the remaining

computers with wireless adapters on your network. (If

you have purchased a non-Intel 802.11b wireless

adapter, refer to the instructions provided with your

adapter.)

• Set the Network Name (SSID) and Encryption to be

the same for the gateway and each wireless adapter.

To set the Network Name and Encryption for your

wireless adapters, refer to the instructions provided

with them.

To set the Network Name and Encryption for the

gateway:

1Click the Settings menu to expand its selections.

Note Do not attempt to connect multiple computers to

form a network until you have configured the

gateway to work with a single computer. Refer to

your Installation Guide for instructions on

configuring the gateway to do this.

Chapter 3 – Setting up the Gateway with a Network

2Click Wireless to view your current wireless settings.

The following appears.

3Click the Wireless Setup button to enter the

Wireless Setup Wizard.

The following appears.

4Click Next, then enter the Network Name.

Chapter 3 – Setting up the Gateway with a Network

5Click Next, then select an encryption option.

Each of these steps is described in more detail on

subsequent pages.

Note If you change the Network Name (SSID) or the

Encryption Password and forget the values, you

must reset the gateway to the factory default

settings. The reset button is located on the back

of the gateway and is not labeled. This button is

recessed. Use a paper clip to depress the button

for at least 5 seconds. You may then reconfigure

the gateway with the settings given to you by

your ISP, and the 802.11b wireless adapters

with the default gateway settings.

Chapter 3 – Setting up the Gateway with a Network

Using the Wireless Network Configuration Wizard

The Wireless Network Wizard guides you through the

steps necessary to configure a wireless network with

your Gateway.

Related topics •See Specifying a wireless network name (SSID) on

page 37.

•See Correcting for wireless interference on page 39.

•See Changing or disabling encryption settings on

page 42.

•See Specifying a wireless encryption key from text on

page 44.

•See Entering a key manually on page 46.

•See Disabling wireless encryption on page 49.

Step-by-step To use the Wireless Wizard:

1Click the Settings menu to expand its selections.

2Click Wireless to view your current wireless settings,

then click the Wireless Setup button to enter the

Wireless Setup Wizard.

The following appears.

3For each step, enter any required information then

click Next.

Chapter 3 – Setting up the Gateway with a Network

4Click Help on any screen for more information.

5Click Back on any screen to move back to the

previous window.

6Click Next on any screen to move forward to the next

window.

7Click Cancel on any screen to exit the Wireless

Wizard, without applying changes.

More about To communicate with each other, all wireless devices on

the same network must use the same Network Name

(SSID) and Encryption Password (if encryption is

enabled). In the next several screens you will enter the

Network Name and specify encryption.

Chapter 3 – Setting up the Gateway with a Network

Specifying a wireless network name (SSID)

You specify a network name (SSID) using the Wireless

Settings – Network Name screen.

Related topics •See Correcting for wireless interference on page 39.

•See Changing or disabling encryption settings on

page 42.

•See Specifying a wireless encryption key from text on

page 44.

•See Entering a key manually on page 46.

•See Disabling wireless encryption on page 49.

Step-by-step To specify a network name (SSID):

1Click the Settings menu to expand its selections.

2Click Wireless to view your current wireless settings,

then click the Wireless Setup button to enter the

Wireless Setup Wizard.

3Click Next until you see the “Network Name” screen.

The following appears.

4Enter a string of up to 32 letters or numbers (case

sensitive) in the Network Name (SSID) field. (See

Chapter 3 – Setting up the Gateway with a Network

“Default Network Name,” below, for more

information.)

5Click Next.

Default

Network Name

The factory default value for the Network Name, unique

for each gateway, is located on the bottom of the

gateway and is originally displayed in the Network Name

(SSID) field. You may want to change this value from the

default setting to something you can easily remember.

More about To communicate with each other, all wireless devices on

the same network must use the same Network Name

(SSID) and Encryption Password (if encryption is

enabled). In this screen you enter the Network Name. On

a subsequent screen you will specify an Encryption

Password.

Note Network Name is also referred to as SSID,

ESSID, BSSID, or network code.

Chapter 3 – Setting up the Gateway with a Network

Correcting for wireless interference

If you are experiencing wireless interference you can

correct for it using the Advanced Wireless Settings,

accessible from the Wireless Settings – Network Name

screen.

Related topics •See Specifying a wireless network name (SSID) on

page 37.

•See Changing or disabling encryption settings on

page 42.

•See Specifying a wireless encryption key from text on

page 44.

•See Entering a key manually on page 46.

•See Disabling wireless encryption on page 49.

Step-by-step To correct for interference with your wireless connection:

1Click the Settings menu to expand its selections.

2Click Wireless to view your current wireless settings,

then click the Wireless Setup button to enter the

Wireless Setup Wizard.

3Click Next until you see the “Network Name” screen.

Chapter 3 – Setting up the Gateway with a Network

4Click Advanced.

The following appears.

5Select an alternate channel using the Channel list

box.

6Select an alternate transfer rate using the Transfer

Rate box.

More about

Channel In areas where many networks are using the same

channel, throughput on all the networks may decline.

In addition, if there is interference on the channel,

signal quality is affected. If the performance of your

network declines, try selecting another channel. It is

recommended that you try channels 6 and 11 first as

alternative channels. The default channel is 6.

Chapter 3 – Setting up the Gateway with a Network

Transfer Rate By default, the transfer rate between wireless

devices is automatically determined. Generally, you

will not need to change this value. However,

decreasing the transfer rate may enable you to

transmit across greater distances.

Header Length (Preamble) The Header length is the format for labeling the

information sent between devices. The only available

setting is Long. The short header length is not

supported because not all wireless devices support

this feature. You must set all your other wireless

devices, to which the gateway is connected, to Long

(typically the default setting).

Chapter 3 – Setting up the Gateway with a Network

Changing or disabling encryption settings

In a Wireless Local Area Network (WLAN), you can use

encryption to implement security and protect your

information. The default encryption setting is 40/64-bit

hexadecimal. Network encryption does not provide

absolute protection for your data, but it does make it

more difficult for someone else to intercept that data. It is

recommended that you utilize the encryption feature of

this product.

Related topics •See Specifying a wireless network name (SSID) on

page 37.

•See Correcting for wireless interference on page 39.

•See Specifying a wireless encryption key from text on

page 44.

•See Entering a key manually on page 46.

•See Disabling wireless encryption on page 49.

Step-by-step To change or disable encryption:

1Click the Settings menu to expand its selections.

2Click Wireless to view your current wireless settings,

then click the Wireless Setup button to enter the

Wireless Setup Wizard.

Chapter 3 – Setting up the Gateway with a Network

3Click Next until you see the “Encryption” screen.

(Your encryption screen may contain different

information, depending on how encryption was last set.

See the following encryption topics for more information.

4Select an encryption option then enter the required

information in the fields associated with that

selection. See the following topics for more

information.

More about The longer the encryption key is, the stronger the

encryption. The gateway uses either a 40(64)-bit key or a

104(128)-bit key. A 104(128)-bit key has several trillion

times more combinations than a 40(64)-bit key. For

added security, you should change your encryption key

often.

Important! The gateway and each adapter in the

network must have the same encryption

keys.

Chapter 3 – Setting up the Gateway with a Network

Specifying a wireless encryption key from text

If you have all Intel® AnyPoint® adapters, you can create

an encryption key from a 5 or 13 character string. A 5

character string provides 40-bit encryption, while a 13

character string provides 104-bit encryption. The string

you enter must be exactly 5 or 13 characters.

Related topics •See Specifying a wireless network name (SSID) on

page 37.

•See Correcting for wireless interference on page 39.

•See Changing or disabling encryption settings on

page 42.

•See Entering a key manually on page 46.

•See Disabling wireless encryption on page 49.

Step-by-step To specify a wireless encryption key from text:

1Click the Settings menu to expand its selections.

2Click Wireless to view your current wireless settings,

then click the Wireless Setup button to enter the

Wireless Setup Wizard.

3Click Next until you see the “Encryption” screen.

Chapter 3 – Setting up the Gateway with a Network

4Click the Generate a key from text option.

The following appears.

5Enter a 5-character (40-bit) or a 13-character (104-

bit) string, in any combination of letters, numbers, or

special characters (case sensitive) in the Network

Encryption Key field.

Chapter 3 – Setting up the Gateway with a Network

Entering a key manually

If you are not using Intel® AnyPoint® network adapters

you can manually enter a key, either as a series of 40/64

bit or 104/128-bit hexadecimal digits (characters 0

through 9 and A through E) or as 40/64 bit or 104/128-bit

ASCII characters (any character).

Related topics •See Specifying a wireless network name (SSID) on

page 37.

•See Correcting for wireless interference on page 39.

•See Changing or disabling encryption settings on

page 42.

•See Specifying a wireless encryption key from text on

page 44.

•See Disabling wireless encryption on page 49.

Step-by-step To enter a key manually:

1Click the Settings menu to expand its selections.

2Click Wireless to view your current wireless settings,

then click the Wireless Setup button to enter the

Wireless Setup Wizard.

3Click Next until you see the “Encryption” screen.

Chapter 3 – Setting up the Gateway with a Network

4Click the Enter a key manually option.

Your screen will look similar to the following.

5Select either Hexadecimal digits or ASCII

Characters from the Key Format list box.

6Select either 40 Bit/64 Bit or 104 Bit/128 Bit from

the Encryption Level list box.

7Click a Key option, then enter a unique 10

hexadecimal digit (2 pairs of 5-digits) string in its

associated field. The four Key options allow you to

specify four different keys that you can select at any

time.

More about A 40/64-bit key can consist of 10 hexadecimal digits or 5

ASCII characters:

• Example Hex Key: 1AC78 24DE5

• Example ASCII Key: JimBo

Note You can only use one encryption key at a time.

Having four sets of keys allows you to quickly

change your encryption, if necessary.

Chapter 3 – Setting up the Gateway with a Network

A 104/128-bit key can consist of 26 hexadecimal digits or

13 ASCII characters.

• Example Hex Key: 10111 2EF14 1510 2453 6543

9991

• Example ASCII Key: IntelWireless

Chapter 3 – Setting up the Gateway with a Network

Disabling wireless encryption

You can disable encryption if you are not worried about

security and want to slightly improve data transmission.

Related topics •See Specifying a wireless network name (SSID) on

page 37.

•See Correcting for wireless interference on page 39.

•See Changing or disabling encryption settings on

page 42.

•See Specifying a wireless encryption key from text on

page 44.

•See Entering a key manually on page 46.

Step-by-step To disable the encryption settings:

1Click the Settings menu to expand its selections.

2Click Wireless to view your current wireless settings,

then click the Wireless Setup button to enter the

Wireless Setup Wizard.

3Click Next until you see the “Encryption” screen.

Chapter 3 – Setting up the Gateway with a Network

4Click the Disable Encryption option.

The following appears.

5Click Next to apply the change.

More about In a Wireless Local Area Network (WLAN), you can use

encryption to implement security and protect your

information. The default encryption setting is 40/64-bit

hexadecimal. Network encryption does not provide

absolute protection for your data, but it does make it

more difficult for someone else to intercept that data. It is

recommended that you utilize the encryption feature of

this product.

Important! Be sure to also disable encryption for

each adapter in your wireless network.

Refer to the documentation for you

wireless adapter.

Chapter 3 – Setting up the Gateway with a Network

Configuring the gateway’s firewall

The gateway includes a built-in firewall set to a Normal

security level, by default. A “Normal” security level means

that internal processes or modules such as the Universal

Plug and Play Internet Gateway Device (UPnP IGD) have

permission to dynamically auto-configure port-forward

rules in their respective domains to provide ease of use.

It also means that HTTP UI smart port-forwarding is

enabled. As a result, Internet applications that require

user configured port-forwarding rules are available.

Related topics •See Specifying the firewall security level on page 53.

•See Specifying intrusion detection settings on page

55.

•See Specifying IP addresses to be excluded from

being blocked on page 57.

Step-by-step To configure the gateway’s firewall:

1Click the Settings menu to expand its selections.

2Click Firewall.

The following appears.

3Select a security level from the main screen, specify

intrusion detection settings or specify IP addresses to

Chapter 3 – Setting up the Gateway with a Network

be excluded from the firewall detection system from

the Advanced screen. You can also allow your

service provider to troubleshoot your network directly

by clicking the Troubleshooting mode option.

More about Specific details about each of the firewall settings are

described in the next several topics.

Chapter 3 – Setting up the Gateway with a Network

Specifying the firewall security level

You specify the firewall security level using the Firewall

Settings main screen.

Related topics •See Specifying intrusion detection settings on page

55.

•See Specifying IP addresses to be excluded from

being blocked on page 57.

Step-by-step To specify the firewall security level:

1Click the Settings menu to expand its selections.

2Click Firewall.

The following appears.

3Select one of the following options (see More About

for more information about the options):

•Very High

•High

•Normal (default)

4Select Troubleshooting Mode to allow your service

provider to troubleshoot your network by accessing it

directly.

Chapter 3 – Setting up the Gateway with a Network

5[Optional] Click Advanced to specify intrusion

detection settings and/or to exclude specific IP

addresses from the firewall intrusion detection

system.

6Click Apply to save these new settings.

More about Following describes the three levels of firewall protection

available for the gateway:

•Very High – all incoming/outgoing traffic over the

WAN interface is blocked and the home network is

isolated from the Internet.

•High – all user configured port-forwarding rules are

disabled. No user or application can remove port-

forwarding rules. HTTP UI smart port-forwarding is

disabled. As a result, Internet applications that

require user configured port-forwarding rules will not

be available.

This mode is appropriate for home users who just

want to access the Internet from their client PCs and

do not plan to run any special server software in their

home network.

•Normal (default) – Internal processes or modules

such as the Universal Plug and Play Internet

Gateway Device (UPnP IGD) have permission to

dynamically auto-configure port-forward rules in their

respective domains to provide ease of use. HTTP UI

smart port-forwarding is enabled. As a result, Internet

applications that require user configured port-

forwarding rules are available.

Chapter 3 – Setting up the Gateway with a Network

Specifying intrusion detection settings

You specify intrusion detection settings using the firewall

security settings Advanced screen.

Related topics •See Specifying the firewall security level on page 53.

•See Specifying IP addresses to be excluded from

being blocked on page 57.

Step-by-step To specify intrusion detection settings:

1Click the Settings menu to expand its selections.

2Click Firewall.

3Click Advanced.

The following appears.

4Do any of the following:

•Disable Intrusion Detection (Not

recommended) – Click this checkbox to disable

the firewall intrusion detection system.

Important! Disabling the intrusion detection system

opens your network to unsolicited Internet

traffic, thus making your network

susceptible to intrusion attacks, viruses,

and so on.

Chapter 3 – Setting up the Gateway with a Network

•Set IP Blocking Threshold – Enter a number in

this text field. See More About for more

information.

•Set Blocking Duration – Enter a number in this

text field. See More About for more information.

•Blocking Exception List – Click this button to

access another screen in which you can specify

IP addresses to be excluded from being blocked.

•View the Security Log – Click this button to

view the Security Log.

•Unblock All – Click this button to exclude all IP

addresses from being blocked.

5Click Apply to save these new settings.

More about Following describes the IP Blocking Threshold and

Blocking Duration in more detail.

•Set IP Blocking Threshold – This sets the

maximum number of port scans that can occur by an

external IP address before that IP address is

blocked. Enter a number in this text field. The default

value is 3. Recommended range is 2-5.

•Set Blocking Duration – This sets the minimum

duration during which a detected intruding IP address

cannot access your network. Enter a number in this

text field. The default value is 30 (minutes).

Recommended blocking duration should not exceed

one day.

Chapter 3 – Setting up the Gateway with a Network

Specifying IP addresses to be excluded from being blocked

You specify IP addresses to be excluded from being

blocked by the firewall intrusion detection system using

the firewall security settings Advanced screen.

Related topics •See Specifying the firewall security level on page 53.

•See Specifying intrusion detection settings on page

55.

Step-by-step To specify IP addresses to be excluded from being

blocked:

1Click the Settings menu to expand its selection.

2Click Firewall.

3From the Firewall Settings screen, click Advanced.

4From the Intrusion Detection Settings screen, click

Blocking Exception List.

The following appears.

Chapter 3 – Setting up the Gateway with a Network

5Enter each IP address to be blocked in the fields

provided.

6Click Apply to apply these settings.

Important! Allowing an external IP address complete

access to your network opens your

network to unsolicited Internet traffic from

that IP address, thus making your

network susceptible to intrusion attacks,

viruses, and so on.

Chapter 3 – Setting up the Gateway with a Network

Using port forwarding

Port forwarding is useful if you have a web server running

on a computer on your local network. It allows you to

automatically direct traffic to a specific computer on your

network. You may also need port forwarding to host

some multi-player games, for video phone applications,

and for other interactive applications.

Related topics •See Enabling port forwarding on page 61.

•See Selecting a target computer by name on page

63.

•See Selecting a target computer by IP address on

page 65.

•See Creating a custom rule on page 67.

Step-by-step To enable port forwarding:

1Click the Settings menu to expand its selections.

2Click Port Forwarding.

The following appears.

Chapter 3 – Setting up the Gateway with a Network

You can use this screen to:

• specify the computer on your network to which the

inbound traffic is to be directed.

• specify the service (or application) the inbound traffic

is intended for – for instance, POP3, FTP, HTTP, and

so on.

• Create a custom rule that defines a specific port and

protocol for unsolicited inbound traffic.

More about Specific details about using port forwarding are described

in the next several topics.

Chapter 3 – Setting up the Gateway with a Network

Enabling port forwarding

You configure your port forwarding requirement using the

Port Forwarding screen.

• specify the computer on your network to which the

inbound traffic is to be directed.

• specify the service (or application) the inbound traffic

is intended for – for instance, POP3, FTP, HTTP, and

so on.

• Create a custom rule that defines a specific port and

protocol for unsolicited inbound traffic.

Related topics •See Selecting a target computer by name on page

63.

•See Selecting a target computer by IP address on

page 65.

•See Creating a custom rule on page 67.

Step-by-step To enable port forwarding:

1Click the Settings menu to expand its selections.

2Click Port Forwarding.

The following appears.

Chapter 3 – Setting up the Gateway with a Network

3[Optional] Click Add New Applications to create a

custom rule.

4Click Browse to specify the computer on your

network to which the inbound traffic is to be directed.

(You can then select from a list of available

computers or enter an IP address manually.)

5Click Add to select a service (or application) the

inbound traffic is intended for on the target computer.

6[Optional] Click Show All Rules to see a summary of

how ports are being forwarded to the computers on

your network.

7Click Apply to apply your changes.

More about Your gateway supports up to 20 ports or ranges of ports.

Port forwarding only applies to unsolicited inbound traffic.

If you enter an address to access a web page on the

Internet, the Web page is displayed on your browser.

This is known as solicited traffic.

Depending on the application or game that requires port

forwarding, you may find configuration information in its

documentation or on the Web.

Note If you don’t use port forwarding, then all

unsolicited inbound traffic is blocked by the

gateway’s internal firewall.

Chapter 3 – Setting up the Gateway with a Network

Selecting a target computer by name

You can select a target computer by name on your

network to which inbound traffic is to be directed using

the Select a Computer screen, accessible from the main

Port Forwarding screen.

Related topics •See Enabling port forwarding on page 61.

•See Selecting a target computer by IP address on

page 65.

•See Creating a custom rule on page 67.

Step-by-step To select a target computer by name:

1Click the Settings menu to expand its selections.

2Click Port Forwarding.

3From the Port Forwarding screen, click Browse.

4Click Select from available computers.

The following appears.

5Select a target computer from the list.

6Click OK.

Chapter 3 – Setting up the Gateway with a Network

More about The Select from available computers option is selected

by default (the assumption is that your network assigns

IP addresses via DHCP). If you need to target a

computer that is not listed, and you know its IP address,

then select the Enter an IP address manually option

and read its online Help for more information.

Chapter 3 – Setting up the Gateway with a Network

Selecting a target computer by IP address

You can select a target computer by IP address on your

network to which inbound traffic is to be directed using

the Select a Computer screen, accessible from the main

Port Forwarding screen.

Related topics •See Enabling port forwarding on page 61.

•See Selecting a target computer by name on page

63.

•See Creating a custom rule on page 67.

Step-by-step To select a target computer by IP address:

1Click the Settings menu to expand its selections.

2Click Port Forwarding.

3From the Port Forwarding screen, click Browse.

4Click Enter an IP address manually.

The following appears.

5Enter the IP address of the target computer in the IP

Address field.

6Click OK.

Chapter 3 – Setting up the Gateway with a Network

More about The Select from available computers option is selected

by default (the assumption is that your network assigns

IP addresses via DHCP). Use the Enter an IP address

manually option, instead, if you need to target a

computer that is not listed, and you know its IP address.

Chapter 3 – Setting up the Gateway with a Network

Creating a custom rule

You can create a custom rule that defines a specific port

and protocol for unsolicited inbound traffic using the Add

New Application screen, accessible from the main Port

Forwarding screen.

Related topics •See Enabling port forwarding on page 61.

•See Selecting a target computer by name on page

63.

•See Selecting a target computer by IP address on

page 65.

Step-by-step To create a custom rule:

1Click the Settings menu to expand its selections.

2Click Port Forwarding.

Chapter 3 – Setting up the Gateway with a Network

3From the Port Forwarding screen, click Add New

Application.

The following appears.

4Enter a port number or range of ports in the Firewall

Port field.

5Select a transport layer protocol from the Protocol

list box.

6[Optional] For increased security purposes, enter a

Source IP Address to restrict incoming data from a

specific computer.

More about Ports can be forwarded individually or as a range

separated by a dash (for example, 23 or 24-1023).

The port numbers can be entered in the table in any

order.

A range may be specified and then individual numbers

within that range may be directed to a different IP

address. For example, you may enter a range of 1-1024

Chapter 3 – Setting up the Gateway with a Network

in the Port field and an IP address of 192.168.0.251. You

may then designate Ports 23, 80, and 53 to IP address

192.168.0.252. Traffic destined for Ports 23, 80, and 53

only go to IP address 192.168.0.252.

Chapter 3 – Setting up the Gateway with a Network

Chapter 4

Using Advanced Configuration Options

This chapter describes the gateway’s advanced feature

set. It provides instructions for changing advanced

wireless settings, changing the gateway password,

resetting the gateway or reloading default settings,

enabling remote access, enabling Universal Plug and

Play, and so on.

■Accessing advanced configuration options

■Changing the gateway password

■Specifying wireless security settings

■Resetting the gateway or reloading default settings

■Exposing a computer outside the firewall

■Enabling remote access

■Specifying the Host and Domain names

■Specifying LAN and DHCP settings

■Disabling Universal Plug and Play (UPnP)

Chapter 4 – Using Advanced Configuration Options

Accessing advanced configuration options

You use the Advanced Features to specify such things as

wireless security settings, LAN and DHCP settings, and

additional features as listed below.

Related topics •See Changing the gateway password on page 74.

•See Specifying wireless security settings on page 76.

•See Resetting the gateway or reloading default

settings on page 79.

•See Exposing a computer outside the firewall on

page 81.

•See Enabling remote access on page 83.

•See Specifying the Host and Domain names on page

85.

•See Specifying LAN and DHCP settings on page 87.

•See Disabling Universal Plug and Play (UPnP) on

page 90.

Step-by-step To use the advanced features:

1Click the Advanced menu to expand its selections.

The following appears.

Chapter 4 – Using Advanced Configuration Options

2Select an Advanced menu option.

3Make the change on the Advanced feature screen

then click Apply.

More about Read the help pages associated with each Advanced

Settings screen for more information.

Chapter 4 – Using Advanced Configuration Options

Changing the gateway password

The gateway is password protected to prevent network

users from gaining access and changing settings.

Related topics •See Accessing advanced configuration options on

page 72.

•See Specifying wireless security settings on page 76.

•See Resetting the gateway or reloading default

settings on page 79.

•See Exposing a computer outside the firewall on

page 81.

•See Enabling remote access on page 83.

•See Specifying the Host and Domain names on page

85.

•See Specifying LAN and DHCP settings on page 87.

•See Disabling Universal Plug and Play (UPnP) on

page 90.

Step-by-step To change the gateway password:

1Click the Advanced menu to expand its selections.

2Click Change Password.

The following appears.

Chapter 4 – Using Advanced Configuration Options

3Type your new password, then retype it to verify.

4Click Apply to save your settings.

More about Use the following rules when creating a password.

• Five characters minimum

• At least two non-alpha characters

• No more than three identical characters

• The password should not appear in a dictionary

Chapter 4 – Using Advanced Configuration Options

Specifying wireless security settings

You can specify scanning access to your wireless

network and create a list of users that allows or prevents

access to your network.

Related topics •See Accessing advanced configuration options on

page 72.

•See Changing the gateway password on page 74.

•See Resetting the gateway or reloading default

settings on page 79.

•See Exposing a computer outside the firewall on

page 81.

•See Enabling remote access on page 83.

•See Specifying the Host and Domain names on page

85.

•See Specifying LAN and DHCP settings on page 87.

•See Disabling Universal Plug and Play (UPnP) on

page 90.

Chapter 4 – Using Advanced Configuration Options

Step-by-step To specify wireless security settings:

1Click the Advanced menu to expand its selections.

2Click Wireless Security.

The following appears.

3Use the Access Control fields, Add, and Delete

buttons to create a list of users you wish to either

provide access to or prevent access from your

wireless network. (You can only create one list that

you will then specify as “provide access to” or “do not

allow access to” your wireless network, using one of

two option buttons.)

4In the same Access Control List section of the

screen, select one of the following:

•No access restrictions – Click this to allow

unrestricted access to your wireless network.

•Only allow users on the list to connect – Click

this to allow only users listed on the Access

Control List to connect to your wireless network.

•Do not allow users on the list to connect –

Click this to prevent the users listed on the

Access Control List from connecting to your

wireless network.

Chapter 4 – Using Advanced Configuration Options

5In the Wireless Security Mode section of the screen,

select one of the following:

•Normal – All wireless devices can scan for and

connect to your network if they have the correct

settings and access privileges.

•Stealth Mode – Wireless devices cannot scan

for your network but can connect if they have the

correct settings and access privileges.

•Disabled – Wireless devices cannot scan for or

connect to your wireless network.

6Click Apply to save your settings.

Chapter 4 – Using Advanced Configuration Options

Resetting the gateway or reloading default settings

You can reset the gateway or reload the gateway default

settings using the System Tools screen, accessible from

the Advanced menu.

Related topics •See Accessing advanced configuration options on

page 72.

•See Changing the gateway password on page 74.

•See Specifying wireless security settings on page 76.

•See Exposing a computer outside the firewall on

page 81.

•See Enabling remote access on page 83.

•See Specifying the Host and Domain names on page

85.

•See Specifying LAN and DHCP settings on page 87.

•See Disabling Universal Plug and Play (UPnP) on

page 90.

Chapter 4 – Using Advanced Configuration Options

Step-by-step To reset the gateway or reload its default settings:

1Click the Advanced menu to expand its selections.

2Click System Tools.

The following appears.

3Do one of the following:

•Click Reset. The gateway is restarted using your

previously saved configuration.

•Click Default. The gateway is restarted using the

factory default configuration and IP address.

Chapter 4 – Using Advanced Configuration Options

Exposing a computer outside the firewall

You can specify one computer on your network to be

placed outside the gateway’s built-in firewall using the

Exposed Computer screen, accessible from the

Advanced menu.

CAUTION Any computer you place outside the

gateway’s built-in firewall may be

vulnerable to attacks and unauthorized

access.

Related topics •See Accessing advanced configuration options on

page 72.

•See Changing the gateway password on page 74.

•See Specifying wireless security settings on page 76.

•See Resetting the gateway or reloading default

settings on page 79.

•See Enabling remote access on page 83.

•See Specifying the Host and Domain names on page

85.

•See Specifying LAN and DHCP settings on page 87.

•See Disabling Universal Plug and Play (UPnP) on

page 90.

Chapter 4 – Using Advanced Configuration Options

Step-by-step To expose a computer on your network outside the

gateway’s firewall:

1Click the Advanced menu to expand its selections.

2Click Exposed Computer.

The following appears.

3Click (select) the Enable Exposed Computer

checkbox.

4Enter the IP address of the computer to be exposed

in the IP Address field.

5Click Apply.

Chapter 4 – Using Advanced Configuration Options

Enabling remote access

You can allow your ISP to access your gateway remotely

for troubleshooting using the Remote Management

screen, accessible from the Advanced menu.

Related topics •See Accessing advanced configuration options on

page 72.

•See Changing the gateway password on page 74.

•See Specifying wireless security settings on page 76.

•See Resetting the gateway or reloading default

settings on page 79.

•See Exposing a computer outside the firewall on

page 81.

•See Specifying the Host and Domain names on page

85.

•See Specifying LAN and DHCP settings on page 87.

•See Disabling Universal Plug and Play (UPnP) on

page 90.

Step-by-step To enable remote access:

1Click the Advanced menu to expand its selections.

2Click Remotely Manage.

The following appears.

Chapter 4 – Using Advanced Configuration Options

3Select the Enable Remote Management from the

Internet checkbox.

4Enter the remote management password.

5Click Apply to save your settings.

More about Enabling remote access to your gateway can be a

security risk. Use extreme caution when enabling this

setting. Make sure that any request you receive to enable

remote access to your gateway is from someone

authorized to access or service your gateway.

Chapter 4 – Using Advanced Configuration Options

Specifying the Host and Domain names

You can specify the Host Name and Domain Name that

will be used by your gateway using the Host Name /

Domain Name screen, accessible from the Advanced

menu.

Related topics •See Accessing advanced configuration options on

page 72.

•See Changing the gateway password on page 74.

•See Specifying wireless security settings on page 76.

•See Resetting the gateway or reloading default

settings on page 79.

•See Exposing a computer outside the firewall on

page 81.

•See Enabling remote access on page 83.

•See Specifying LAN and DHCP settings on page 87.

•See Disabling Universal Plug and Play (UPnP) on

page 90.

Step-by-step To specify the Host Name and Domain Name:

1Click the Advanced menu to expand its selections.

2Click Host /Domain.

The following appears.

Chapter 4 – Using Advanced Configuration Options

3Enter a host name in the Host Name field exactly as

it was given to you by your ISP.

4Enter a domain name in the Domain Name field

exactly as it was given to you by your ISP.

5Click OK.

Chapter 4 – Using Advanced Configuration Options

Specifying LAN and DHCP settings

You can specify or change the IP address of the gateway

or to enable/disable the gateway’s DHCP control using

the LAN Settings screen, accessible from the Advanced

menu.

Related topics •See Accessing advanced configuration options on

page 72.

•See Changing the gateway password on page 74.

•See Specifying wireless security settings on page 76.

•See Resetting the gateway or reloading default

settings on page 79.

•See Exposing a computer outside the firewall on

page 81.

•See Enabling remote access on page 83.

•See Specifying the Host and Domain names on page

85.

•See Disabling Universal Plug and Play (UPnP) on

page 90.

Chapter 4 – Using Advanced Configuration Options

Step-by-step To specify or change the IP address of the gateway or to

enable/disable the gateway’s DHCP control:

1Click the Advanced menu to expand its selections.

2Click LAN Settings.

The following appears.

To specify or change the gateway’s IP address:

1Enter (or change) the LAN IP Address in the LAN IP

Settings field.

2Enter your Subnet Mask in the Subnet Mask field.

3Click Apply to save your settings.

To enable or disable the gateway’s DHCP control:

1Select the Enable DHCP Server Functions

checkbox if you are using the gateway to

automatically assign IP addresses to the computers

on your network (or deselect this checkbox to disable

the gateway’s DHCP control).

2Enter a starting address in the Starting Address

field.

Chapter 4 – Using Advanced Configuration Options

3Enter a list of reserved addresses in the Number of

Reserved Addresses field.

4Click Apply to save your settings.

More about Following is an explanation of IP Address, Subnet Mask,

and DHCP Server.

Note Some computers on your network may need to

be restarted if DHCP is enabled on the gateway.

The DHCP Server then assigns each computer

an IP address.

IP Address The IP address of the gateway that the computers on your local

network use to communicate with the gateway and send traffic

to an external network or to another computer on your local

network.

Subnet Mask The Subnet Mask provides additional routing information for

traffic within your local network.

DHCP Server The DHCP server assigns IP addresses to each computer on

your local network. If the DHCP Server is enabled on the

gateway, then IP addresses are assigned automatically. If the

DHCP Server is not enabled, then each IP address for each

computer on your local network is entered individually and

remains static.

Chapter 4 – Using Advanced Configuration Options

Disabling Universal Plug and Play (UPnP)

You can disable Universal Plug and Play (enabled, by

default) using the UPnP screen, accessible from the

Advanced menu. (Universal Plug and Play allows

supported operating systems and application software to

automatically configure a connection to the Internet.)

Related topics •See Accessing advanced configuration options on

page 72.

•See Changing the gateway password on page 74.

•See Specifying wireless security settings on page 76.

•See Resetting the gateway or reloading default

settings on page 79.

•See Exposing a computer outside the firewall on

page 81.

•See Enabling remote access on page 83.

•See Specifying the Host and Domain names on page

85.

•See Specifying LAN and DHCP settings on page 87.

Chapter 4 – Using Advanced Configuration Options

Step-by-step To disable Universal Plug and Play (UPnP):

1Click the Advanced menu to expand its selections.

2Click UPnP.

The following appears.

3Unselect the Enable Universal Plug and Plan

(UPnP) checkbox to deselect this option.

4Click Apply to save your settings.

The Advanced Settings screen is displayed again,

showing the changes that were made.

Chapter 4 – Using Advanced Configuration Options

Chapter 5

Diagnostics and Troubleshooting

This chapter explains how to diagnose and troubleshoot

problems that may occur while using your gateway. It

explains how to get status information or system details,

how to run diagnostics, and how to troubleshoot

connection problems.

■Getting network status information

■Running Diagnostics

■Problems and solutions

Chapter 5 – Diagnostics and Troubleshooting

Getting network status information

You can view the LAN, WAN, Wireless Network, and

Firewall/Security settings of your gateway using the

Network Status screen, accessible from the Status menu.

Related topics •See Running Diagnostics on page 107.

•See Problems and solutions on page 108.

Step-by-step To view the network status information of your gateway:

1Click the Status menu to expand its selections.

2Click Network Status.

The following appears.

3Click Statistics to view detailed statistics on the

gateway.

4Click Details to view the interface configurations of

your gateway.

Chapter 5 – Diagnostics and Troubleshooting

More about Following is an explanation of each setting.

Local Network Settings (LAN)

LAN IP address Description: The IP address is the

address of the gateway that the

computers on your local network use to

communicate with the gateway and send

traffic to an external network or to another

computer on your local network. To

specify or change the IP address of the

gateway, click Advanced > LAN

Settings. Click its Help button for more

information.

Default: 192.168.0.254

Subnet Mask Description: The Subnet Mask provides

additional routing information for traffic

within your local network. To specify or

change the subnet mask of the gateway,

click Advanced > LAN Settings. Click its

Help button for more information.

Default: 255.255.255.0

LAN DHCP Description: The DHCP Server assigns

IP addresses to each computer on your

local network. If the DHCP Server is

enabled on the gateway, then IP

addresses are assigned automatically. If

the DHCP Server is not enabled, then

each IP address for each computer on

your local network is entered individually

and remains static. To enable or disable

the gateway’s DHCP control, click

Advanced > LAN Settings. Click its

Help button for more information.

Default: Enabled

Internet Interface (WAN)

Chapter 5 – Diagnostics and Troubleshooting

WAN IP address Description: The IP address is the

address of the Internet Interface. This is

the address that allows external traffic

(data) to reach your local network. This

information is provided to you by your

ISP.

Default: Provided by ISP.

Subnet Mask Description: The Subnet Mask

resembles an IP address and helps route

Internet traffic to your particular subnet or

local network. This information is

provided to you by your ISP.

Default: Provided by ISP

Default Gateway Description: The default gateway is the

IP address of the device on your ISP’s

network used to route traffic to the

Internet. The gateway sends all

messages that are not addressed to

devices on your local network to this

location. This information is provided to

you by your ISP.

Default: Provided by ISP

WAN DHCP Description: The WAN DHCP indicates

whether or not your ISP is generating IP

addresses.

Default: Disabled

DNS Servers 1 & 2 Description: The DNS Servers translate

a numeric IP address into a human-

readable address. For example,

192.168.0.254 is a numeric IP address,

and www.intel.com is a human-readable

address. These two fields show the IP

address of the DNS Servers at your ISP’s

site. This information is provided to you

by your ISP.

Default: Provided by ISP

Wireless Network

Chapter 5 – Diagnostics and Troubleshooting

Wireless Networking Description: Indicates whether or not

Wireless Networking has been enabled.

To set up wireless networking, click

Settings > Wireless, then click the

Wireless Setup button to access the

Wireless Wizard. Click the Help button on

any of the Wireless Wizard’s screens for

more information.

Default: Enabled if configured.

Stealth Mode Description: Indicates whether or not

Stealth mode has been enabled. You

enable Stealth mode to prevent other

wireless devices from scanning for your

network (but does not prevent them from

connecting if they have the correct

settings and access privileges). To

enable Stealth mode, click Advanced >

Wireless Security, then select the

Stealth Mode option. Click its Help

button for more information.

Default: Normal.

Encryption Description: Specifies what type of

encryption has been selected. The

gateway and each adapter in the network

must have the same encryption keys. To

specify encryption, click Settings >

Wireless, then click the Wireless Setup

button to access the Wireless Wizard.

Click Next until you see the “Wireless

Settings – Encryption” screen. Click the

Help button on any of the Encryption

screens for more information.

Default: Depends on selection at setup.

Chapter 5 – Diagnostics and Troubleshooting

Access Control List Description: Indicates whether or not an

Access Control List has been enabled.

The Access Control List, one of the

Advanced features, is used to create a

list of users that are either allowed

access to or prevented access from your

network. To create or enable an existing

Access Control List, click Advanced >

Wireless Security. Click its Help button

for more information.

Default: Disabled.

Firewall/Security Settings

Security Level Description: Specifies which one of the

three types of selectable security levels

has been selected. To specify a security

level, click Settings > Firewall. Click its

Help button for more information.

Default: Normal

Intrusion Detection Description: Indicates whether or not

intrusion detection has been enabled. To

specify intrusion detection settings, click

Settings > Firewall, then click the

Advanced button. Click its Help button

for more information.

Default: Enabled

Exposed Computer Description: Indicates whether or not a

computer on your network has been

selected to be exposed outside the

firewall. To expose a computer on your

network outside the gateway’s firewall,

click Advanced > Exposed Computer.

Click its Help button for more information.

Default: Disabled

Chapter 5 – Diagnostics and Troubleshooting

Remote Management Description: Indicates whether or not

remote management of the gateway has

been enabled. To enable remote access,

click Advanced > Remotely Manage.

Click its Help button for more information.

Default: Disabled

UPnP Description: Indicates whether or not

Universal Plug and Play (UPnP) has

been enabled. To enable UPnP, click

Advanced > UPnP. Click its Help button

for more information.

Default: Enabled

Chapter 5 – Diagnostics and Troubleshooting

100

Getting status details

You can view the interface configuration of your gateway

using the Details screen, accessible from the Network

Status screen.

Related topics •See Getting network status information on page 94.

Step-by-step To view the interface configuration of your gateway:

1Click the Status menu to expand it selections.

2Click Network Status.

The following appears.

Chapter 5 – Diagnostics and Troubleshooting

3Click Details.

The following appears.

Chapter 5 – Diagnostics and Troubleshooting

102

More about Following is an explanation of each setting.

Network Name (SSID) Description: Indicates the Network

Name (also known as SSID, ESSID,

BSSID, or network code) currently in use.

The Network Name, used in conjunction

with the Encryption Key allows all

wireless devices on the same network to

communicate with each other. To specify

a Network Name, click

Settings>Wireless, click the Wireless

Setup button, then click Next until you

see the "Network Name" screen. Click its

Help button for more information.

Default: Intel-nnnn (where nnnn is a

hexadecimal value.)

Encryption Key Description: Indicates the Encryption

Key currently in use. An Encryption Key

is used to implement security and protect

your information in a wireless network.

The Encryption Key, used in conjunction

with the Network Name allows all

wireless devices on the same network to

communicate with each other. To specify

an Encryption Key, click

Settings>Wireless, click the Wireless

Setup button, then click Next until you

see the "Encryption" screen. Click its

Help button for more information.

Default: 40 Bit/64 Bit

Encryption Key Number Description: Indicates which of four

possible sets of encryption keys is

currently in use. To specify a Key

Number, click Settings>Wireless, click

the Wireless Setup button, then click

Next until you see the "Encryption"

screen. Click its Help button for more

information.

Default: 1

Chapter 5 – Diagnostics and Troubleshooting

Encryption Key Format Description: Indicates which Encryption

Key format is currently in use. The

Encryption Key Format indicates how the

Encryption Key is generated (from text,

from Ascii, from Hexadecimal keys, and

so on). To specify a Key Format, click

Settings>Wireless, click the Wireless

Setup button, then click Next until you

see the "Encryption" screen. Click its

Help button for more information.

Default: Hexadecimal Keys

Encryption Level Description: Indicates which Encryption

Level is currently in use. The Encryption

Level indicates the bit size used to

generate the key. To specify an

Encryption Level, click

Settings>Wireless, click the Wireless

Setup button, then click Next until you

see the "Encryption" screen. Click its

Help button for more information.

Default: 40 Bit/64 Bit

Channel Description: Indicates which Channel is

currently in use. You can select a

different channel if you experience

interference. To select a different

channel, click Settings>Wireless, click

the Wireless Setup button, click Next

until you see the "Network Name" screen,

then click Advanced. Click its Help

button for more information.

Default: 6

Chapter 5 – Diagnostics and Troubleshooting

104

Transmission Rate Description: Indicates the transmission

rate currently in use. You should never

need to change this value. However, it

may be possible for you to extend the

wireless communication distance by

decreasing this value. To do so, click

Settings>Wireless, click the Wireless

Setup button, click Next until you see the

"Network Name" screen, then click

Advanced. Click its Help button for more

information.

Default: Automatic

IP Address Description: The IP address is the

address of the Internet Interface. This is

the address that allows external traffic

(data) to reach your local network. This

information is provided to you by your

ISP.

Default: Provided by ISP

Default Gateway IP Address Description: Indicates the IP address of

the device on your ISP’s network used to

route traffic to the Internet. The gateway

sends all messages that are not

addressed to devices on your local

network to this location. This information

is provided to you by your ISP.

Default: Provided by ISP

DNS Server IP address Description: The DNS Servers translate

a numeric IP address into a human-

readable address. For example,

192.168.0.254 is a numeric IP address,

and www.intel.com is a human-readable

address. These two fields show the IP

address of the DNS Servers at your ISP's

site. This information is provided to you

by your ISP.

Default: Provided by ISP

Chapter 5 – Diagnostics and Troubleshooting

LAN IP address Description: The IP address is the

address of the gateway that the

computers on your local network use to

communicate with the gateway and send

traffic to an external network or to another

computer on your local network. To

specify or change the IP address of the

gateway, click Advanced > LAN

Settings. Click its Help button for more

information.

Default: 192.168.0.254.

Subnet Mask Description: The Subnet Mask provides

additional routing information for traffic

within your local network. To specify or

change the subnet mask of the gateway,

click Advanced > LAN Settings. Click its

Help button for more information.

Default: 255.255.255.0.

LAN DHCP Description: The DHCP Server assigns

IP addresses to each computer on your

local network. If the DHCP Server is

enabled on the gateway, then IP

addresses are assigned automatically. If

the DHCP Server is not enabled, then

each IP address for each computer on

your local network is entered individually

and remains static. To enable or disable

the gateway's DHCP control, click

Advanced > LAN Settings. Click its

Help button for more information.

Default: Enabled

WAN IP Address Description: The IP address is the

address of the Internet Interface. This is

the address that allows external traffic

(data) to reach your local network. This

information is provided to you by your

ISP.

Default: Provided by ISP

Chapter 5 – Diagnostics and Troubleshooting

106

WAN DHCP Description: The default gateway WAN

DHCP is the DNS name that represents

the IP address of the device on your

ISP's network used to route traffic to the

Internet. The gateway sends all

messages that are not addressed to

devices on your local network to this

location. This information is provided to

you by your ISP.

Default: Client

Host Name Description: The Host Name used by

your gateway. To change the Host Name,

click Advanced > Host/Domain. Click its

Help button for more information

Default: Blank

Domain Name Description: The Domain Name used by

your gateway. To change the Domain

Name, click Advanced > Host/Domain.

Click its Help button for more information

Default: Blank

Firmware Version Description: Lists the currently installed

firmware.

Default: Currently installed firmware

DHCP Client Table Description: List the Host/Domain, LAN

IP Address, and MAC Address of the PCs

connected on the LAN.

Default: N/A.

Chapter 5 – Diagnostics and Troubleshooting

Running Diagnostics

You can run diagnostics at any time on your gateway and

associated network connections using the Diagnostics

screen, accessible from the Status menu.

Related topics •See Getting network status information on page 94.

•See Problems and solutions on page 108.

Step-by-step To run diagnostics:

1Click the Status menu to expand its selections.

2Click Diagnostics.

The following appears.

3Click Run Diagnostics – your gateway is tested first,

then the link to your DSL modem, then the link to

your ISP.

4[Optional] Click Troubleshoot, if any test fails.

Chapter 5 – Diagnostics and Troubleshooting

108

Problems and solutions

Use this chapter to identify and troubleshoot connection

problems.

Problem I can’t connect to the gateway

Solution A Wired Network

• Verify that the gateway power is turned ON – the

gateway’s Power LED (far left LED – separate from

the bank of eight LEDs) should be illuminated.

• Verify that the System LED (far left in the bank of

eight LEDs) is blinking green, indicating the gateway

is operating correctly.

• Verify that the System LED is NOT blinking yellow.

The gateway’s System LED will blink yellow if the

gateway detects another DHCP server connected to

one of the four Ethernet connectors. Disconnect each

Ethernet cable, one at a time, until the system returns

to blinking green. Change the PC you’ve identified as

a DHCP server to a DHCP client.

• Check your connections – see the diagrams in the

Installation Guide. You may need to replace the

cable associated with the connection if the LED

differs from the description below:

• Verify that the Ethernet LED (one of 4 LEDs on

the right) is solid or blinking, green or yellow

(indicating link at 10 or 100 Mbps)

• Can you access the Gateway Internet Setup Wizard

screen? – From your Web browser, enter the Internet

address, http://192.168.0.254 (this is the default

value – assumes it has not been changed in the

Wireless Gateway configuration software). If the

welcome screen does not appear, then make sure

the “IP addressing” on the network adapter to which

the gateway is connected is set as follows:

Chapter 5 – Diagnostics and Troubleshooting

This assumes that the Gateway DHCP is still on – which

it is on by default, when in gateway mode.

• The adapter is set to obtain an IP address

automatically

You can verify the PC adapter is set correctly by

going to a MSDOS or command prompt. At the

command prompt type:

ipconfig /all

(leave a space before /all)

• Verify the default Gateway address is

192.168.0.254. If the IP address is correct, but

the Welcome screen still doesn’t come up, then

restart your PC.

• In your Web browser, specify to not use a proxy

server when connecting to the Internet (refer to

your browser’s help pages for information).

• The adapter is set to obtain a DNS address

automatically for Windows 2000

• The adapter has DNS disabled for Windows 98,

Windows 98SE, or Windows ME.

Solution B Wireless Network

• Follow the above solutions for a wired network

• Verify that there is a wireless client connected – the

gateway’s Wireless Link LED (third from the right in

the bank of eight LEDs) will blink green when it

detects traffic.

• Verify that your wireless adapter is set to operate in

Infrastructure mode and uses the same Network ID

(SSID) code and encryption settings as the gateway.

Problem I can’t share files and printers among the PCs on my

network

Chapter 5 – Diagnostics and Troubleshooting

110

Solution • Verify that each PC on the network can connect to

the gateway as described above.

• Verify that each PC can “see” every other PC on the

network. For instance, on Windows 2000 you would

click “My Network Places” to locate each PC by its

system name (on Windows 9x, click “Network

Neighborhood”).

• If you add a third-party firewall to a PC, you may be

required to configure it to allow internal network

communication. Refer to the firewall documentation

for assistance.

• Because the operating system network browser can

take up to 15 minutes to refresh using TCP/IP, make

sure that all PCs have the Microsoft IPX/SPX

protocol properly installed with “Frame type” set to

802.3 on the protocol’s Advanced tab.

• Also make sure that Client for Microsoft Networking

and File and Print sharing are properly installed, as

follows:

Windows 98 or ME

1Click Start > Settings > Control Panel > Network.

2To add file and print sharing, click File and Print

Sharing and then click OK.

3Follow the onscreen prompts to insert your Windows

CD and allow your PC to copy the needed files.

4To add a client such as Client for Microsoft Networks

or a network protocol, click Add.

5Choose from among the subsequent dialogs

according to what you wish to add and then click OK.

6Follow the screen prompts to insert your Windows

CD and allow your PC to copy the needed files.

Note If you are using AnyPoint® adapters, this is

all taken care of automatically.

Chapter 5 – Diagnostics and Troubleshooting

Windows 2000

1Click Start > Settings > Control Panel > Network

and Dial-up Connections.

2To add file and print sharing or a client or protocol,

right-click the icon representing the network

connection your changes should apply to.

3Click Properties.

4Click the Install button and select either client,

service or protocol according to what you wish to

add.

5Choose from among the following dialogs then click

6Follow the screen prompts to insert your CD and

allow your PC to copy the needed files.

Windows XP

1Click Start > Control Panel > Network

Connections.

2To add file and print sharing or a client or protocol,

right-click the icon representing the network

connection your changes should apply to.

3Click Properties.

4Click the Install button and select either client,

service or protocol according to what you wish to

add.

5Choose from among the following dialogs then click

• Try again to see that each PC can “see” every other

PC on the network. For instance, on Windows 2000

you would click “My Network Places” to locate each

Chapter 5 – Diagnostics and Troubleshooting

112

PC by its system name (on Windows 9x, you would

click “Network Neighborhood”).

• When other PCs become visible, use standard

procedures to share and map drives and printers.

Problem I can’t connect to the Internet through my gateway

The assumption for the solution below is that you were

able to connect to the Internet before you inserted the

gateway into your network.

Solution • Verify that each PC on the network can connect to

the gateway.

• Verify that the gateway Internet LED (second LED

from the left in the bank of eight LEDs) is either solid

or blinking green. If the Internet LED is red, verify that

you have a standard phone cable connected

between the DSL port on the gateway and your DSL

service outlet.

• Verify all your connections are securely attached.

• Unplug the power cord from the gateway.Reapply

power in the following order:

• Reapply power to the gateway. Confirm the

Internet LED is solid or blinking green.

• If the Internet LED on the gateway is off, unplug

power from the gateway, attach a new cable

between the gateway and your DSL service

outlet. Turn power back on to the gateway and

verify the Internet LED is solid green.

Problem I’ve made changes to the gateway, clicked Save and

Restart, and now can’t connect to the gateway.

Solution There are several possible solutions. See the following:

• You’ve changed a setting on the Gateway, such as

the Gateway IP address, disabled the DHCP server,

changed mode, or wireless settings. Restart your PC

Chapter 5 – Diagnostics and Troubleshooting

and try connecting to the gateway again. If you still

cannot connect to the gateway, reset the gateway to

factory defaults. Locate the reset switch (next to the

antenna on the rear panel). Press the reset switch,

using a paper clip, for 5 seconds.

• Verify you can connect to the gateway from a wired

connection. If you changed wireless settings, you can

verify the settings you’ve changed from a wired PC.

See Getting network status information on page 94.

•See I can’t connect to the gateway on page 108

Consult the solution that applies to your network

(wired or wireless network).

Problem I’m experiencing intermittent connections

Solution You are likely experiencing interference from other

wireless devices (such your microwave oven or cordless

phone).

• Make sure the antenna on the gateway is extended

(and on your USB adapters, if applicable).

• Increase the distance between wireless devices (for

instance, don’t position your gateway or adapters

near your cordless phone’s base).

• If you live in a multi-level dwelling, change the

direction of the antenna on the Gateway to point

directly towards you (when facing the rear panel).

This will provide better coverage for multilevel floors.

• Switch to another channel on your cordless phone, if

possible.

• Change the channel on the gateway to channel 1, 6,

or 11 (these channels will not overlap each other).

Note If you change the channel on your gateway,

you will need to reboot all your wireless

connected PCs.

Chapter 5 – Diagnostics and Troubleshooting

114

Problem I’m having trouble connecting to my Internet game

server

Solution Consult your documentation for your game to determine

the correct ports to open for your game to operate

correctly behind a firewall.

Problem I’m having trouble getting AOL working

Solution • Configure the AOL software connection setup for a

TCP/IP (direct) or LAN connection. Save your

settings then try again.

You may not be able to have more than one instance

of the AOL software open at the same time, for a

given account. That is, if you are currently accessing

the Internet on a PC using the AOL software, you

may need to use another browser or another AOL

account to access the Internet on another PC.

• If you still cannot connect, then verify that you can

access the Internet in general via another Web

browser (Netscape, Internet Explorer).

• If you are able to access the Internet, but cannot

access AOL then refer to your AOL documentation

for help and technical support information.

Problem I’m having trouble getting my e-mail working

Solution • Verify that you have entered the correct Domain

Name (DNS entry) from your Install Information

Worksheet. If it is correct, you should be able to

browse the Internet.

• Verify that each PC connected to the gateway can

access the Internet. See I can’t connect to the

Internet through my gateway on page 112

Chapter 5 – Diagnostics and Troubleshooting

• Check the e-mail settings provided by your ISP on

each PC.

Problem I’m using a third-party adapter and I cannot access

the gateway or the Internet

Solution Use the following instructions to make sure the network

properties are set correctly for obtaining an IP address.

Setting or checking your IP address

Depending on your operating system, follow the

appropriate set of instructions.

Windows 98 and ME

1Click Start > Settings > Control Panel > Network.

2Select the TCP/IP --> [the name of the Network

Adapter]. For example, Intel® AnyPoint® Wireless II

Adapter.

3Click Properties.

4Click the IP Address tab.

5Make sure that the Obtain an IP address

automatically option is selected.

6On the DNS Configuration tab, make sure Disable

DNS is selected.

7If one or both are not selected, select them, and then

restart the PC.

Note If you can access the Internet, the problem is

NOT in the gateway.

Chapter 5 – Diagnostics and Troubleshooting

116

Windows 2000

1Click Start > Settings > Network and Dial-up

Connections.

2Right-click [the name of the Network Adapter], for

example, Intel AnyPoint Wireless II Adapter and

select Properties.

3In the Local Area Connection Properties dialog box,

click Internet Protocol (TCP/IP).

4Click Properties.

5Make sure that the Obtain an IP address

automatically option is selected.

6Make sure that the Obtain DNS server address

automatically option is selected.

7If one or both are not selected, select them and

restart the PC after you make the change.

Windows XP

1Click Start > Control Panel > Network

Connections, and then click Network Connections.

2Right-click [the name of the Network Adapter], for

example, Intel AnyPoint Wireless II Adapter and

select Properties.

3In the Local Area Connection Properties dialog box,

click Internet Protocol (TCP/IP).

4Click Properties.

5Make sure that the Obtain an IP address

automatically option is selected.

6Make sure that the Obtain DNS server address

automatically option is selected.

7If one or both are not selected, select them and

restart the PC after you make the change.

Problem I’m using Internet Connection Sharing (ICS) and

don’t know how to remove it.

Chapter 5 – Diagnostics and Troubleshooting

Solution Internet Connection Sharing is a software method for

sharing an Internet connection. The gateway provides

this method now. To manually remove ICS, use the

following instructions for your operating system:

Windows 98

1Click Start > Settings > Control Panel > Add/

Remove Programs.

2Click the Windows Setup tab.

3Click Internet Tools and then click Details.

4Select Internet Connection Sharing to remove the

check mark, and then click OK.

5Click Apply to save your changes.

Windows removes the components and prompts you

to restart your PC.

6Click Yes to restart.

Windows ME

1Click Start > Settings > Control Panel > Add/

Remove Programs.

2Click the Windows Setup tab, click

Communications, and then click Details.

3Select Internet Connection Sharing to remove the

check mark, and then click OK.

4Click OK.

Windows removes the components and prompts you

to restart your PC.

5Click Yes to restart.

Chapter 5 – Diagnostics and Troubleshooting

118

Windows 2000

1Click Start > Control Panel > Network and Dial-Up

Connections.

2Right-click the dial-up, VPN, or incoming connection

you have shared, and then click Properties.

3On the Sharing tab, remove the Enable Internet

connection sharing for this connection check box,

and click OK

Windows XP

1Click Start > Control Panel > Network

Connections.

2Click the connection you have shared, and then

under Network Tasks, click Change settings of

this connection.

3On the Advanced tab, remove the Allow other

network users to connect through this

computer’s Internet connection check box, and

click OK

Problem My Internet game, that is Universal Plug and Play

aware, does not work.

Solution Enable Universal Plug and Play on the gateway.

You also may need to enable UPnP on your Windows

system. See the following problem and solution.

Problem I’m trying to use UPnP. How do I enable it?

Note Windows XP and Me editions support UPnP.

Other versions of Windows will require a 3rd

party product to use UPnP.

Chapter 5 – Diagnostics and Troubleshooting

Solution Instructions for installing UPnP on Windows XP and

Windows ME follows. Other versions of Windows will

require a 3rd party product to use UPnP.

Windows ME

1Click Start > Settings > Control Panel > Add/

Remove Programs.

2Click the Windows Setup tab.

3In the Components list, select the Communications

check box, and then click Details.

4Make sure the Universal Plug and Play check box is

selected and then click OK.

5Click Apply to save your changes.

Windows installs the components. You are prompted

to restart your PC.

6Click Yes to restart.

Windows XP

1Click Start > Control Panel > Add or Remove

Programs, and then in the left channel, click Add/

Remove Windows Components.

2In the Components list, select the Networking

Services check box, and then click Details.

3Select Universal Plug and Play, and then click OK.

4Click Next and then Finish.

Problem My Internet game does not work

Solution You may need to enable a custom rule on the gateway.

Chapter 5 – Diagnostics and Troubleshooting

120

If all else fails

If none of the previous problems and solutions seem to

match your situation, try the following:

• Unplug the power cord from the gateway, wait at

least 5 seconds, then plug the power cord back in.

• Reset the gateway.

• If you cannot get to the system tools screen to

perform this reset then unplug the power cord from

the gateway, wait at least 5 seconds, then plug the

power cord back in.

• Restore the gateway to its original factory defaults.

Reconfigure the gateway using the gateway configuration

software.

Reading the gateway indicator lights

As an initial operational check of your gateway, check the

indicator lights. The indicators are described in Chapter 1

of the User’s Guide.

Reading settings and device status

If you are having connection problems with your

broadband modem, or the wired or wireless network,

Chapter 5 – Diagnostics and Troubleshooting

check the Status screen. From this screen, you can see if

your connections are active or not connected.

1Click the Status menu to expand its selections.

2Click Network Status.

The following appears.

3Click Statistics to view detailed statistics on the

gateway.

4Click Details to view the interface configurations of

your gateway.

default

settings

You can load default settings if you want to create a new

configuration or want to start from known settings.

1Click the Advanced menu to expand its selections.

2Click System tools.

3Click Default.

Your gateway now has the initial factory settings, but

any firmware upgrades will remain.

Note The device IP address will be reset to

192.168.0.254

Chapter 5 – Diagnostics and Troubleshooting

122

Resetting the

gateway

When you click Reset, you will restart your gateway using

the current settings. The gateway will show the initial

Wireless Gateway screen. Clicking Reset from the

System Tools screen is useful if you have mounted the

unit on the wall or ceiling and cannot physically access

the Reset button.

1Click the Advanced menu to expand its selections.

2Click System tools.

3Click Reset.

You gateway will restart with your current settings.

Chapter 6

Glossary

This section contains a list of network and computer

related terms with definitions.

Chapter 6 – Glossary

124

Glossary

802.11b A specific networking standard created by IEEE that

defines engineering design parameters for high-speed

wireless data transmission. The 802.11b standard allows

different manufacturers to create wireless products that

are compatible with each other.

Ad Hoc Mode Peer-to-Peer

A software setting for 802.11b wireless adapters.

Adapter Also network adapter or NIC

A hardware device that allows your PC to connect to a

network.

Access Point

(AP)

A hardware device that serves as a communications

“hub” for 802.11b wireless PCs and can also provide a

connection to a wired network. An AP can double the

range of wireless client PCs and provide enhanced

security.

ASCII

characters

Any printable alpha-numeric character.

DHCP Dynamic Host Configuration Protocol. A TCP/IP protocol

that defines a way to automatically assign IP addresses

to computers on a network. IP addresses are managed

by a DHCP server on the network. When a computer

starts, it requests an IP address from the server. The

server leases an address for a set time. After that time,

the computer makes a new request. When a Windows

computer is configured to obtain an IP address

automatically, it attempts to get an address from a DHCP

server. Windows 2000 and Windows NT servers include

DHCP server software that can provide this service.

Network appliances that rely on TCP/IP often include a

DHCP server.

Chapter 6 – Glossary

Driver (Device

Driver)

Special software programs required for any device to

install properly on a PC. Devices include network

adapters, printers, scanners, modems, audio cards, CD

drives, monitors etc. Drivers enable the device to

coordinate its activities with the PC to which it is

attached.

DNS Domain Name System. A naming service used to identify

servers connected to the Internet. Every domain name is

unique. DNS servers maintain a database of names and

associated IP addresses, so Web users can browse to a

domain name and reach the server at the associated IP

address.

Encryption A method of converting all of the information that is

transmitted over a wireless network into a form that

cannot be read by unauthorized persons. Encryption

provides additional data security in 802.11b wireless

networks.

Ethernet Ethernet is defined by the IEEE 802.3 standard. Ethernet

networks operate at speeds of 10Mbps and above using

CSMA/CD (Carrier-Sense Multiple Access) to run over

cables such as 10BaseT.

Ethernet

address (MAC

address)

Each computer on an Ethernet network has its own

unique, pre-programmed Media Access Control (MAC)

address. This 12-digit hexadecimal address is encoded

into the circuitry of the computer's network adapter when

it is manufactured. Other devices on the network use this

address to identify the computer. This address is not the

same as the IP address that is assigned to computers on

TCP/IP networks. On these networks, the IP address is

associated with the MAC address to enable network

communication.

Firewall Software on a network gateway that protects the

computers on a private network from the Internet. The

Chapter 6 – Glossary

126

firewall can also control what Internet resources local

network computers can access.

Gateway A network device that provides an entrance to another

network.

Hexadecimal A base-16 number system. That is, a numbering system

that counts 16 base unit numbers before adding a new

digit. Hexadecimal numbers use 0-9 and then the letters

A-F. For example, the letter A in hexadecimal represents

10 in decimal, F is 15 in decimal, and the hexadecimal

number 10 is 16 in decimal.

Hub The central connection point for network cables that

connect to computers or other devices on a network. With

an 8-port hub, you can connect cables to 8 computers

Infrastructure

Mode

A software setting for 802.11b wireless adapters allowing

connectivity to a central device, either a gateway or an

access point. The gateway or access point handles the

communication between PCs and often manages the

Internet connection. See Ad Hoc and Access Point.

IEEE The Institute of Electrical and Electronics Engineers.

ISP Internet Service Provider

An organization that provides access to the Internet.

Users connect with the ISP using a conventional or

broadband modem.

LAN Local Area Network

A computer network that serves users within a defined

location. The benefits include the sharing of Internet

access, files and equipment like printers and storage

devices. LANs use Ethernet cabling, existing phone lines

or radio waves to transmit data between the PCs. LANs

include home and small-business networks.

Chapter 6 – Glossary

Mbps Megabits per second, a measure of data transmission

speed.

NAT Network Address Translation. A service that translates

your local private IP addresses to a public Internet

address so your privately addressed network can

connect to the public Internet. NAT simplifies network

setup and adds a measure of security to your network

because your private network addresses are never seen

on the Internet.

Peer-to-Peer See Ad Hoc.

Profiles

(Network

Profiles)

A collection of software settings and network

identification information that is unique for each network.

Protocols

(Network

Protocols)

Define the rules for all aspects of data communication

just like a written language uses rules for spelling,

sentence structure, etc. Protocols describe the way data

is organized, transmitted and received. The TCP/IP

protocol is one of the most common.

Resources

(Network

resources)

Software or hardware shared by the users of a network.

Resources can include software applications,

documents, digital pictures and music, games, numeric

data, and devices such as printers, modems and disk

drives.

Roaming Moving seamlessly from one access point coverage area

to another with no loss in connectivity.

SSID Service Set Identifier. To communicate with each other,

all wireless devices on the same network must use the

same SSID. The SSID allows two or more wireless

networks to function in the same vicinity without

interfering with each other. The SSID can be a word or a

combination of letters and numbers.

Chapter 6 – Glossary

128

Subnet A distinct separate part of a computer network. Often,

computers in one building or location form a subnet.

Dividing a large network into subnets isolates network

traffic, enhances network performance, and provides a

mechanism for organizing the network in a logical

manner. You divide a network into subnets by connecting

network segments with a router. On a TCP/IP network, IP

routers connect subnets together.

Subnet mask A mask used to determine the subnet for an IP address.

IP addresses have two parts: a subnet address and the

computer address. The subnet mask determines what

part of the IP address is the subnet address. For

example, if you have a subnet mask of 255.255.0.0, the

first two numbers in your IP address are the subnet

address. The last two numbers are your computer's

address on the local network. Your computer uses the

subnet mask to decide whether to send data to another

computer on the local network, or to send the data to the

address specified by your default gateway. If the subnet

part of the address you are sending data to matches your

IP address, then your computer tries to send the data on

the local network. If these do not match, then the

computer you are sending data to is on another subnet

(probably on the Internet), so your computer sends the

data to your default gateway, and the gateway forwards it

on to the Internet.

Switch Similar to a hub, a switch is a central connection point for

network cables that connect to computers or other

network devices. However, when two devices

communicate through a switch, it sends signals directly

from one port to the other port, instead of transmitting to

all ports, like a hub. You can connect a computer, a hub,

or a switch to each port on a switch.

TCP/IP Transmission Control Protocol/Internet Protocol. The

protocol that computers use to communicate over the

Internet. TCP determines how a computer breaks up data

Chapter 6 – Glossary

into small units, called packets, to be sent to another

computer and how the receiving computer reassembles

the packets into a single file. IP determines how the

packets are routed across the Internet.

UPnP Universal Plug and Play (UPnP) is a standard that uses

Internet and Web protocols to enable devices such as

PCs, peripherals, and wireless devices to be plugged into

a network and automatically know about each other.

Chapter 6 – Glossary

130

Chapter 7

Regulatory Compliance Statements

This chapter contains the following agency notices:

■Safety compliance statements

■Emissions compliance statements

■RF exposure compliance statements

■Telecom compliance statements

■Canadian compliance statements

■European Union compliance statements

■Product Ecology Statements

132

Safety compliance statements

• This product complies with the safety requirements for

Information Technology Equipment and is Listed by

Underwriters Laboratories, Inc. to UL 60950 and CSA

C22.2 No. 950 for the U.S. and Canada.

• This modem is for use only with listed compatible

computers.

• CAUTION: To reduce the risk of fire, use only No. 26

AWG or larger telecommunication line cord.

•Français ATTENTION: Pour réduire le risque d'incendie,

utiliser uniquement des conducteurs de télé-

communications 26 AWG ou de section supérieure.

• NOTICE: This product does not provide primary

telephone circuit protection . This primary circuit

protection should be provided by the telephone company

at the building connection. In the U.S. and Canada, this

protection is provided by the telephone company under

federal regulations. However, for the European Union

and other geographies, we cannot confirm this protection

has been provided.

Emissions compliance statements

• This product has been tested and found to comply with

the limits for a Class B digital device pursuant to Part 15

of the FCC rules. These limits are designed to provide

reasonable protection against harmful interference when

the equipment is operated in a residential environment.

• This product generates, uses, and can radiate radio

frequency energy and, if not installed and used in

accordance with the instruction manual, may cause

harmful interference to radio communications. However,

there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause

harmful interference to radio or television reception,

which can be determined by turning this equipment off

and on, the user is encouraged to try to correct the

Chapter 7 – Regulatory Compliance Statements

interference by one or more of the following

measures:

• Change the direction of the radio or TV antenna.

• To the extent possible, relocate the radio, TV, or

other receiver away from the product.

• Plug the host computer into a different electrical

outlet so that the computer and the radio or TV

are on different electrical branch circuits.

• This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference,

and (2) this device must accept any interference

received, including interference that may cause

undesired operation.

• CAUTION: If you make any modification to the

equipment not expressly approved by Intel®, you

could void your authority to operate the equipment.

RF exposure compliance statements

Notice: Install or position the Intel AnyPoint® DSL

Gateway Model 4400 so that the antenna is at least 8

inches (20 cm.) from the user or other persons. Failure to

locate the antenna at this minimum distance may result in

exceeding the FCC limits for human exposure to RF

(radio frequency) energy. Also, do not operate in

conjunction with any other antenna or transmitters.

Telecom compliance statements

• This equipment complies with Part 68 of the FCC

Rules and the requirements adopted by ACTA. On

the bottom side of this equipment is a label that

contains, among other information, a product

identifier in the format US: EJMDLNANXXXX. If

Chapter 7 – Regulatory Compliance Statements

134

requested, this number must be provided to the

telephone company.

• This equipment is provided with an RJ11C Universal

Service Order Codes (USOC) jack for connection to

the telephone network.

• A plug and jack used to connect this equipment to the

premises wiring and telephone network must comply

with the applicable FCC Part 68 rules and

requirements adopted by the ACTA. A compliant

telephone cord and modular plug is provided with this

product. It is designed to be connected to a

compatible modular jack that is also compliant. See

installation instructions for details.

• There is no Ringer Equivalence Number on this

equipment (Intel ADSL digital modem). For all ADSL

digital modems, the Ringer Equivalence Number

(REN) is not applicable.

• If this equipment (Intel ADSL digital modem) causes

harm to the telephone network, the telephone

company will notify you in advance that temporary

discontinuance of service may be required. But if

advance notice is not practical, the telephone

company will notify the customer as soon as

possible. Also, you will be advised of your right to file

a complaint with the FCC if you believe it is

necessary.

• The telephone company may make changes in its

facilities, equipment, operations or procedures that

could affect the proper functioning of the equipment.

If this happens, the telephone company will provide

advance notice in order for you to make necessary

modifications to maintain uninterrupted service.

• If trouble is experienced with this equipment (Intel

ADSL digital modem), for repair or warranty

information, please contact Intel Customer Support at

(916) 377-0283 (or http://www.intel.com/support/

9089.htm). If the equipment is causing harm to the

Chapter 7 – Regulatory Compliance Statements

telephone network, the telephone company may

request that you disconnect the equipment until the

problem is resolved.

• There are no user serviceable parts contained in this

equipment.

• Connection to party line service is subject to state

tariffs. Contact the state public utility commission,

public service commission or corporation commission

for information.

• If your home has specially wired alarm equipment

connected to the telephone line, ensure the

installation of this equipment (Intel ADSL digital

modem) does not disable your alarm equipment. If

you have questions about what will disable alarm

equipment, consult your telephone company or a

qualified installer.

Canadian compliance statements

• This Class B digital apparatus complies with

Canadian ICES-003.

•Français Cet appereil numérique de la classe B est

conforme à la norme NMB-003 du Canada.

• NOTICE: This equipment meets the applicable

Industry Canada Terminal Equipment Technical

Specifications. This is confirmed by the registration

number. The abbreviation, IC, before the registration

number signifies that registration was performed

based on a Declaration of Conformity indicating that

Industry Canada technical specifications were met. It

does not imply that Industry Canada approved the

equipment.

• NOTICE: There is no Ringer Equivalence Number

on your Intel ADSL digital modem. For all ADSL

digital modems, the Ringer Equivalence Number

(REN) is not applicable. The REN assigned to other

terminal devices provides an indication of the

Chapter 7 – Regulatory Compliance Statements

136

maximum number of terminals allowed to be

connected to a telephone interface. The termination

on an interface may consist of any combination of

devices subject only to the requirement that the sum

of the Ringer Equivalence Numbers of all the devices

does not exceed 5.

• This equipment complies with Canada 210.

Operation is subject to the following two conditions:

(1) this device may not cause interference, and (2)

this device must accept any interference, including

interference that may cause undesired operation of

the device. To prevent radio interference to the

licensed service, this device is intended to be

operated indoors and away from windows to provide

maximum shielding. Equipment (or its transmit

antenna) that is installed outdoors is subject to

licensing.

European Union compliance statements

We, Intel Corporation, declare under our sole

responsibility that the product:

Intel AnyPoint DSL Gateway Model 4400

is in conformity with all applicable essential requirements

necessary for CE marking, following the provisions of the

European Council Directive 1999/5/EC (Radio Equipment

and Telecommunications Terminal Equipment), including

Council Directive 89/336/EEC (EMC) and Council

Directive 73/23/EEC (Safety/Low Voltage Directive).

The product is properly CE marked demonstrating this

conformity and is for distribution within all member states

of the EU with the following restriction:

• France limited to 2446.5-2483.5 MHz indoor use.

Chapter 7 – Regulatory Compliance Statements

The product is properly CE marked demonstrating this

conformity.

Dansk Dette produkt er i overensstemmelse med det

europæiske direktiv 1999/5/EC

Dutch Dit product is in navolging van de bepalingen van

Europees Directief 1999/5/EC.

Suomi Tämä tuote noudattaa EU-direktiivin 1999/5/EC

määräyksiä

Français Ce produit est conforme aux exigences de la

Directive Européenne 1999/5/EC.

Deutsch Dieses Produkt entspricht den Bestimmungen

der Europäischen Richtlinie 1999/5/EC

Icelandic Þessi vara stenst reglugerð Evrópska

Efnahags Bandalagsins númer 1999/5/EC

Italiano Questo prodotto è conforme alla Direttiva

Europea 1999/5/EC.

Norsk Dette produktet er i henhold til bestemmelsene i

det europeiske direktivet 1999/5/EC.

Portuguese Este produto cumpre com as normas da

Diretiva Européia 1999/5/EC.

Español Este producto cumple con las normas del

Directivo Europeo 1999/5/EC.

Svenska Denna produkt har tillverkats i enlighet med

EG-direktiv 1999/5/EC.

Product Ecology Statements

The following information is provided to address

worldwide product ecology concerns and regulations.

Disposal

Considera-

tions

This product contains the following materials that may be

regulated upon disposal: lead solder on the printed

wiring board assemblies.

Chapter 7 – Regulatory Compliance Statements

138

Intel encourages its customers to recycle its products and

their components (e.g. batteries, circuit boards, plastic

enclosures, etc.) whenever possible. In the U.S., a list of

recyclers in your area can be found at: http://

www.eiae.org. In the absence of a viable recycling

option, products and their components must be disposed

of in accordance with all applicable local environmental

regulations.

Disassembly

Instructions

This section is provided to aid in the disassembly and

recycling of this Intel product. Only technically qualified

persons should disassemble this product. Notice, no

user serviceable parts inside.

Tools needed:

• small flathead screwdriver.

• small phillips head screwdriver.

Disassembly steps:

1Remove the label located at the bottom of the unit –

to access the single phillips head screw.

2Remove the single phillips head screw located at the

bottom of the unit.

3Locate two slots on the right-side of the unit.

4By inserting a small flathead screwdriver first into one

of the slots then the other, slowly pry the top cover off

the unit.

5Lift circuit boards and components from plastic

enclosure.

6You can now recycle the plastic case as well as the

internal circuit boards.

Chapter 7 – Regulatory Compliance Statements

* Other names and brands are the property of their respective owners.

Intel X400 AnyPoint DSL 4400 and AnyPoint Networking 1400 User Manual Exhibit Q

Intel Corporation AnyPoint DSL 4400 and AnyPoint Networking 1400 Exhibit Q

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