IntelliTouch EOS-C200-RX Digital Receiver User Manual Converge Manual 24 08 2009
IntelliTouch Digital Receiver Converge Manual 24 08 2009
Users Manaul
converge
™
Transmitter
Transmisor
Émetteur
Receiver
Receptor
Récepteur
Ampli ed Receiver
Receptor Ampli cado
Récepteur Ampli é
User Manual
Manual del utilizador
Manuel d'utilisation
TM
wireless
Thank You For Choosing Eos Wireless!
English We hope you will get much enjoyment from our wireless audio system.
Please read the entire contents of this manual. It is filled with reference information that will
allow you to get the most from your new Eos system. If you have any questions, please check
our web site at www.eoswireless.com/support or call us at 877-465-3927.
Your Total Satisfaction – Eos Job #1
Congratulations on your purchase of the Eos Digital Wireless Multi-Room Audio System. We are
committed to making sure your experience is problem free.
If you experience any difficulty and/or have any questions regarding the Eos system that are
not addressed in this manual, please feel free to contact the Eos Technical Support Team, toll-
free, at 877-465-3927 (between the hours of 8:30AM and 5PM pacific time.)
Our Eos Support Team aims to offer quick, comprehensive and thorough technical support to
all our users. Before you call, please make sure you have your Eos unit model number and serial
number on hand. These numbers can be found on the label located on the bottom of the unit.
877-465-3927
www.eoswireless.com
2
Table Of Contents
Safety Instructions
CE Information
About the Converge Transmitter
Computer USB Connection
AUX IN - Non USB Connection
AUX IN Connection
Stereo System - Non USB Connection
Stereo System/Amplifier Connection
Operation
Transmitting USB Audio
Linking With Eos Receivers
Controls and Functions
About the Converge Wireless Receiver
Powering up your Converge Wireless Receiver
Connecting to a Home Stereo System
Connecting to Powered Multi-Media/Computer Speakers
Controls and Functions
About the Amplified Converge Wireless Receiver
Powering up your Amplified Converge Wireless Receiver
Speaker Connection
Auxiliary Audio Connection
Controls and Functions
Wireless Receivers/Speakers ID Settings
Linking Wireless Receivers/Speakers to a Specific Converge Transmitter
Setting a Unique ID
Adding a Speaker to a System with a Unique ID
Resetting the ID to Default
Range Extender
Limited Warranty
4
5
7
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En
g
3
Important Safety Instructions
English
Please take the time to follow the instructions in this manual carefully. It will help you set up and operate your system
properly and enjoy all of the advanced features. Please save this manual for future reference.
WARNING: To reduce the risk of fire or electrical shock, do not expose the product to rain or moisture. Avoid prolonged
exposure to direct sunlight.
WARNING: Liquids can cause a failure and/or a fire hazard. The unit should not be exposed to liquid dripping or
splashing. Avoid placing objects filled with liquids, such as coffee cups, soda cans or vases on the unit. As with any
electronic product, use care not to spill liquids into any part of the system.
WARNING: No open flame sources, such as lighted candles, should be placed on the unit.
N
ote: The product label is located on the bottom of the product. This product is intended to be used only with the power
supply provided. Using another power supply can cause damage to the unit. This product is intended for indoor use. If used
outdoors, care should be exercised in placing the product in an area that is well sheltered from the outdoor environment.
Safety Instructions
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Read instructions before using this product.
Keep these instructions for future reference.
Heed all warnings on the product and in the manual.
Follow all instructions.
Do not use this unit near water or moisture. Do not use this product near a bathtub, washbowl, kitchen sink, laundry tub, in a
wet basement, near a swimming pool, or anywhere else that water or moisture are present.
Clean only with a dry cloth and as directed by IntelliTouch. Unplug this product from the power supply before cleaning.
Avoid prolonged exposure to direct sunlight or heat.
Do not install near any heat sources, such as radiators, heat registers, stoves or other unit (including amplifiers) that produce
excess heat.
Only use attachments/accessories specified by the manufacturer.
Unplug this unit during lightning storms or when unused for long periods of time – to prevent possible damage to this
product.
Refer all servicing to qualified service personnel. Servicing is required when the unit has been damaged in any way such as:
power supply cord or plug is damaged; liquid has been spilled or objects have fallen into the unit; the unit has been exposed
to rain or moisture, does not operate normally, or has been dropped. Do not attempt to service this product yourself.
Opening or removing covers may expose you to dangerous voltages or other hazards.
To prevent risk of fire or electric shock, avoid overloading wall outlets, extension cords, or integral convenience receptacles.
Do not let objects or liquids enter the product as they may touch dangerous voltage points or short-out parts that could
result in a fire or electric shock.
Use proper power sources - Plug the product into a proper power source, as described in this manual or as marked on the
product.
12.
13.
14.
15.
4
A Consumer Guide to Product Safety
FCC Information
En
g
Information about products that generate electrical noise if applicable, this equipment has
been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio commu-
nications. However, this is no guarantee that interference will not occur in a particular installa-
tion. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, you are encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the transmitter and/or receiver.
• Increase the separation between the equipment and transmitter and/or receiver.
• Connect the equipment to an outlet on a different circuit than the one to which the
transmitter and/or receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
N
ote: Electronic Static Discharge (ESD) may cause intermittent function or lost link, if this hap-
pens, please re-power up the unit to recover lost function.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation
This device complies with RSS 210 of Industry Canada. “Operation is subject to the following
two conditions: (1) this device may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired operation of the device.”
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
5
A Consumer Guide to Product Safety
Eos Wireless Products are designed and manufactured by:
IntelliTouch
6370 Nancy Ridge Rd. #105
San Diego, CA 92121
Questions:
Visit www.eoswireless.com
Phone toll-free 877-465-3927
English
Warranty
Your Eos digital Wireless Speaker system is covered by a one-year limited warranty. For details
see the Eos Warranty section of this manual. To register your product, go online to:
www.eoswireless.com/registration
Technical Information
Wireless specifications:
150 ft. indoors / 300 ft. outside Range
1.5 Mbps Wireless Transmission Data Rate
Digital Spread Spectrum Technology
Dynamic Frequency Hopping Modulation Scheme
Operates in the 2400 to 2483 M Frequency Range
Proprietary Advanced Error Protection & Correction
Environmental Requirements
Operating temperature: 32° to 95° F (0° to 35° C)
N
on-operating temperature: -4° to 113° F (-20° to 45° C)
Relative humidity: 5% to 95% non-condensing
6
Converge Transmitter
About the Converge Transmitter
En
g
The Converge Transmitter can broadcast from virtually any audio source. The Converge Trans-
mitter can be connected to a computer via USB, an external audio source such as an iPod/
iPhone, other digital media players or anything with a headphone jack. The Converge Transmit-
ter can also be connected to a home stereo or home theater system. The output of the Con-
verge Transmitter can be connected to powered multi-media/computer speakers or a home
stereo receiver/amplifier.
Computer USB Connection
Using the included USB cable, plug one end into the Converge Transmitter and the other end
into an available USB port on a computer. Audio input and power to the Converge Transmitter
is supplied through the USB port -- no additional cabling or external power is required.
An auxiliary audio source may also be connected by plugging in the supplied stereo head-
phone cable to the jack on the Converge Transmitter marked AUX IN. The other end of the
cable can be connected to the headphone jack of any external audio device. You may toggle
between inputs by pressing the source button located on the top of the Converge Transmitter.
Powered multi-media/computer speakers can be connected to the Converge Transmitter by
plugging in the stereo jack from the speakers into the jack labeled AUDIO OUT.
IMPORTANT - Set the computer or external audio device’s Volume output to maximum
level. See “Operations” instruction on page 10 of this manual.
COMPUTER
COMPUTER SPEAKERS
TRANSMITTER
USB PORT
7
Converge Transmitter
AUX IN - Non USB Connection
English By using the included power supply, the Converge Transmitter can function without connec-
tion to the USB port of a computer.
An auxiliary audio source may be connected by plugging in the supplied stereo headphone
cable to the jack on the Converge Transmitter marked AUX IN. The other end of the cable can
be connected to the headphone jack of any external audio device. Input from the external
audio source will be broadcast to all Eos receivers/speakers. In this configuration only the AUX
IN function is supported.
Powered multi-media/computer speakers can be connected to the Converge Transmitter by
plugging in the stereo jack from the speakers into the jack labeled AUDIO OUT.
AUX IN Connection
The diagram below shows the connection using the stand-alone, non-USB connection to an
external audio device.
IMPORTANT - For best performance set the external audio device’s Volume output to
maximum level. See “Operations” instruction on page 10 of this manual.
COMPUTER SPEAKERS
TRANSMITTER
8
Converge Transmitter
Stereo System - Non USB Connection
By using the included power supply, the Converge Transmitter can function without
connection to the USB port of a computer.
A home stereo system may be connected by plugging in the supplied stereo headphone cable
to the jack on the Converge Transmitter marked AUX IN. The other end of the cable can be
connected to the headphone jack of the Stereo Receiver/Amplifier using a headphone jack
adapter (not supplied). Output from the stereo system will be broadcast to all Eos receiver/
speakers. In this configuration only the AUX IN function is supported.
En
g
Stereo System Connection
The diagram below shows the connection using the stand-alone, non-USB connection to a
stereo receiver/amplifier.
N
ote - When connected to the line output of a Stereo System, the Volume output from
the system has no effect on the output level of the Converge Transmitter.
TRANSMITTER
STEREO RECEIVER/AMPLIFIER
INPUTS OUTPUTS
9
Converge Transmitter
Operation
Volume Settings
Set the Volume on your computer or other external audio device AS WELL AS your software
based audio program (iTunes, Real Player, Windows Media Player...) to the Maximum Volume
Level. When using web based internet radio like Pandora, Last FM, YouTube... make sure that
the Volume level is ALSO set to the Maximum Level.
Powering up the Converge Transmitter
Once the Eos Converge Transmitter is connected to the USB port or external power supply,
press the POWER button on the top of the Converge Transmitter. The LED in the antenna mast
will illuminate as will the source LED confirming power.
Selecting Source
The default source is USB, press the source button to toggle between USB and AUX.
Windows Users
1. Plug your powered desktop speakers into the AUDIO OUT jack on the back of the
Converge Transmitter.
2. Open the Control Panel from the “Start” menu and select “Sounds and Audio Devices.”
3. Under the “Audio” tab, choose “Converge USB TX” for “Sound Playback.”
4. Set PCs Volume level to the Maximum Output Level.
Your PC’s sound will now be output through the Converge Transmitter as well as the AUDIO
OUT jack.
N
OTE- If no sound is output, restart iTunes or other software based audio playback program
(like Windows Media Player, Real Player...). If using web based internet radio like Pandora,
Last FM, YouTube... reload your the web page that is playing the audio content.
Macintosh Users
1. Plug your powered desktop speakers into the AUDIO OUT jack on the back of the
Converge Transmitter.
2. Open System Preferences and select “Sound” and Click on the “Output” tab.
3. Under the “Output” tab, select “Converge USB TX.”
4. Set Mac’s Volume level to the Maximum Output Level.
Your Mac’s sound will now be output through the Converge Transmitter as well as the AUDIO
OUT jack.
English
10
Converge Transmitter
Operation
En
g
Transmitting USB Audio
1. Launch the audio application on your computer.
2. Set Volume level to the Maximum Output Level.
3. Select the play function from within the application.
N
ote: the Eos Converge Transmitter will transmit any audio played on any system application
including, but not limited to iTunes, Windows Media Player, Real Player, Internet radio stations
like Pandora, Rhapsody & Last FM…
Transmitting External Audio
The Eos system allows you to connect and play audio from an external source like an iPod or
other MP3 player, satellite radio, CD player or other audio device with a headphone jack or
analog audio output. Use the provided headphone cable to connect between the audio source
and the Converge Transmitter.
1. Using the Source Button, select AUX (AUX LED will illuminate).
2. Set Volume level to the Maximum Output Level.
3. Press PLAY on the external audio device.
Linking With Eos Receivers/Speakers
You can link to up to 4 wireless Receivers/Speakers located up to 150 ft. away from the Eos
Converge Transmitter. All Eos wireless Receivers/Speakers are shipped in an “open” position,
meaning that they will automatically link with your Converge Transmitter as soon as they are
turned on.
Wireless Receivers/Speakers can be associated to a specific Converge Transmitter, meaning
that they will only receive signal from the Converge Transmitter that they were linked to. For
instructions on how to associate your wireless Receivers/Speakers to a specific Converge Trans-
mitter see the section titled “Wireless Receivers/Speakers ID Settings”.
11
Converge Transmitter
Controls and Functions
English
POWER SOURCE LINK
WiFi CO-EXISTENCE
RANGE EXTENDER
Power On/Off - Switches the power to the wireless transmitter on/off
Source – Switches between USB sound input and auxiliary input
Audio Out – Allows connection of powered desktop speakers
Range Extender – Extends the transmission range of the Eos system. Use only if transmission
problems occur. for more information see “Range Extender” section on page 22 of this manual.
WiFi Co-Exstistence - Default position On/On. Use only if there are problems when if close
range to a WiFi router or other radiating device.
Link Button – Used to register speakers to a specific Converge Transmitter. For operation, see
“Wireless Speakers/Receiver ID Setings” on page 20 of this manual.
12
Converge Wireless Receiver
About the Converge Wireless Receiver
En
g
The Converge Wireless Receiver is designed to connect to your main home audio system or to
powered computer speakers. The Receiver features controls allowing you to control the play/
pause and track forward and back on iTunes and other software based media players.
Powering up your Converge Wireless Receiver
1.
2.
Connect power supply to jack marked DC5V
Toggle on Power Switch on rear of receiver. The antenna LED will illuminate
confirming power.
Using the provided RCA to RCA stereo cable, connect cable to the rear of the Con-
verge Wireless Receiver unit marked AUDIO out.
Connect the other end of the cable into any available audio input jack of your main
home audio system receiver.
Using your home stereo receiver’s input selector switch, select the input that you
connected the Converge Wireless Receiver into.
When selected, audio from the Converge Transmitter will play from your home
stereo system’s receiver. Adjust volume level from the stereo receiver.
Connecting to a home stereo receiver
1.
2.
3.
4.
RECEIVER
STEREO RECEIVER/AMPLIFIER
INPUTS
13
Converge Wireless Receiver
Connecting to Powered Multi-Media/Computer Speakers
English Using the provided “Y” cable, connect RCA cables to the rear of the Converge Wireless Receiver
unit marked AUDIO out.
1.
2.
3.
4.
Plug the cable from the powered speakers into the jack on the end of the “Y” cable.
Switch the Receiver’s power switch ON
Turn the powered speakers ON and audio from the Converge Transmitter will begin
playing.
Adjust the sound level from the powered speakers volume control.
COMPUTER SPEAKERS
RECEIVER
14
Converge Wireless Receiver
Controls and Functions
En
g
PREVIOUS TRACK
PLAY/PAUSE
N
EXT TRACK
Function Buttons
When the Eos Converge Transmitter is connected to a computer, you can use the buttons on
the Converge Wireless Receiver to control play/pause and track forward/back on iTunes and
many other computer based music player programs.
N
ote: feature buttons cannot be used to control an iPod or other device that is connected via
the AUX input; nor can they be used to control streaming Internet radio stations.
Antenna LED Indicator Light
The antenna on the Receiver is equipped with a blue LED that tells the operational status.
• LED on solid = power on, linked with Converge Transmitter.
• LED on blinking = power on, not linked with Converge Transmitter.
N
ote: If there is no connection within one minute, the unit will enter a sleep mode and turn off
the amplifier and the antenna LED. The unit will continue to check for a wireless connection
and will automatically connect with the Converge Transmitter signal as soon as it is detected.
15
Amplified Converge Wireless Receiver
About the Amplified Converge Wireless Receiver
English The Eos Converge Amplified Wireless Receiver is designed to be used as a stand-alone receiver
in conjunction with bookshelf type speakers. Optionally, a powered sub-woofer can be con-
nected to the receiver.
Powering up your Converge Wireless Receiver
1.
2.
Connect power supply to jack marked DC24V
To power on the Amplified Converge Wireless Receiver, press the volume knob. The
ring around the volume knob will illuminate as will the LED on the antenna mast.
Speaker Connection
The diagram below shows the connection using bookshelf speakers. For extra bass, a powered
subwoofer can be connected to the Amplified Converge Wireless Receiver.
AMPLIFIED RECEIVER
RIGHT SPEAKER LEFT SPEAKER
POWERED
SUBWOOFER
AUDIO IN
16
Amplified Converge Wireless Receiver
Auxiliary Input
En
g
The Eos Converge Amplified Wireless Receiver can also take direct audio input from the auxil-
iary input jack located on the front of the receiver.
Auxiliary Audio Connection
Using the supplied 3.5mm stereo cable, plug one end into the headphone jack of the desired
audio source and the other end into the AUX IN jack located on the front of the receiver.
N
ote - Plugging in the mini cable to the receiver will automatically switch the source from the
wireless connection to the auxiliary connection.
17
Amplified Converge Wireless Receiver
Controls and Functions
English
PREVIOUS TRACK
N
EXT TRACK
AUX IN PLAY/PAUSE VOLUME - PRESS TO POWER ON
Power & Volume Control
To power on the Amplified Converge Wireless Receiver, press the volume knob. The ring around
the volume knob will illuminate as will the LED on the antenna mast.
Function Buttons
When the Eos Converge Transmitter is connected to a computer, you can use the buttons on
the Converge Wireless Receiver to control play/pause and track forward/back on iTunes and
many other computer based music player programs.
N
ote: feature buttons cannot be used to control an iPod or other device that is connected via
the AUX input; nor can they be used to control streaming Internet radio stations.
AUX IN jack
Use the 3.5mm stereo audio cable to connect an audio source directly to the amplifier. Plug-
ging in a cable to this connector will automatically switch the source from the wireless input to
the AUX IN input.
18
Amplified Converge Wireless Receiver
Controls and Functions
En
g
Antenna LED Indicator Light
The antenna on the Receiver is equipped with a blue LED that tells the operational status.
• LED on solid = power on, linked with Converge Transmitter.
• LED on blinking = power on, not linked with Converge Transmitter.
N
ote: If there is no connection within one minute, the unit will enter a sleep mode and turn off
the amplifier and the antenna LED. The unit will continue to check for a wireless connection
and will automatically connect with the Converge Transmitter signal as soon as it is detected.
19
Using Your Eos System
Wireless Receivers/Speakers ID Settings
English All Eos Converge Transmitters, Wireless Speakers and Receivers have the same ID setting. This
is done so Receivers/Speakers will automatically link with any Converge Transmitter. The Con-
verge Transmitter will link with the first 4 Wireless Receivers/Speakers that it detects.
Linking Wireless Receivers/Speakers to a Specific Converge Transmitter
Due to the incredible range of the Eos system, it is possible for your speakers to receive audio
from a neighbors system. If this happens, or if you wish to run more than one Eos Wireless
System in your house, you can give your Converge Transmitters and the Receivers/Speakers
a unique ID. In giving your system a unique ID your Receivers/Speakers will link only to the
Converge Transmitter that they are paired to.
Setting a Unique ID
To give your Converge Transmitter and Receivers/Speakers a Unique ID, do the following:
1. Turn the power OFF on the Converge Transmitter
2. Turn OFF all power to the Wireless Receivers/Speakers that you wish to link.
3. Turn the power ON on the Converge Transmitter
4. Press and hold the “LINK” button on the bottom of the Converge Transmitter for 3
seconds until the “Link LEDs” on the Antenna mast starts blinking.
5. Turn on the Wireless Receivers/Speakers that you wish to link to this Converge Trans-
mitter within 60 seconds of pressing the “LINK” button.
N
ote: to link additional speakers once a unique ID has been set, refer to the “Adding a Speaker to a
System with a Unique ID” section on the following page.
20
Using Your Eos System
Adding a Receiver/Speaker to a System with a Unique ID
Once a unique ID is set on your Converge Transmitter, you will need to do the following to link
additional speakers to your Converge Transmitter: Please note - this procedure is only neces-
sary if you have set a unique ID for your Converge Transmitter.
1. Turn the power OFF on the Converge Transmitter
2. Turn OFF power to the Wireless Receivers/Speakers that you wish to link.
3. Turn the power ON on the Converge Transmitter
4. Press and hold the “LINK” button on the bottom of the Converge Transmitter for 8
seconds until the Antenna LED starts blinking and then release button.
5. Turn on the Wireless Speaker/Receivers that you wish to link to this Converge Trans-
mitter one at a time within 60 seconds of pressing the “LINK” button.
N
ote: When Link button is pressed and held, the “Antenna link LEDs” on the Converge Trans-
mitter will blink slowly for a few seconds and then go to a fast blink (fast blinking indicates the
Converge Transmitter is in “Add a Speaker Mode”)
En
g
Resetting the ID to Default
To reset the Converge Transmitter and Receiver/Speaker’s ID back to the factory default, do the
following:
1. Turn OFF power to the Converge Transmitter
2. Turn OFF all power to the Wireless Receivers/Speakers.
3. While pressing and holding the “LINK” button on the bottom of the Converge Transmit-
ter, press the Power ON button on the Converge Transmitter. Continue to hold the “LINK”
button for about 3 seconds until the Antenna Mast LED begins to flash.
4. Release “LINK” button
5. Turn ON the Wireless Receivers/Speakers within 60 seconds of releasing the “LINK” button.
N
ote: Allow each Wireless Receiver/Speaker to Link before turning on the next Wireless Speaker/Receiv-
er. After completing steps 1-5, speakers will be set to the factory default ID and will be able to link with
your Converge Transmitter or any other Converge Transmitter with the factory default ID in the vicinity.
21
Using Your Eos System
Range Extender
English The Range Extender Switch, located on the bottom of the Converge Transmitter, allows you to
increase the effective range of the Eos Wireless System. Use this button only if you are having
difficulty linking up your Wireless Receivers/Speakers.
About Range Extender
To maintain a solid, interference free link, the Eos system incorporates an advanced proprietary
error correction scheme. Error correction is done by creating a slight delay between the
Converge Transmitter and Wireless Speaker. Using this delay, Eos can confirm that the audio
packets arrive at the Wireless Speaker/receiver. If the audio packet is not received, the Eos
Converge Transmitter can resend it. Eos’ default delay (Range Extender Off ) is 20ms.
Turning on the Range Extender Switch increases the delay to 64ms. The increased delay allows
Eos to resend more audio packets due to distance from the Converge Transmitter or ambient
interference.
N
ote: Due to the 64ms delay, if an Eos Converge Transmitter and Wireless Speaker are in the same
room, a slight “echo” effect is apparent.
Recycling Information
This symbol on the product or on its packaging indicates that this product shall not be
treated as household waste. Instead please deliver it to the applicable collection point for
the recycling of electrical and electronic equipment. By recycling this product correctly,
you will help conserve natural resources and prevent potential negative environmental
consequences. For more detailed information about recycling of this product, please
contact your local city office, your household waste disposal service or the shop where you
purchased the product.
22
Warranty
Limited Warranty
IntelliTouch warrants this product to be free from manufacturing defects in material and work-
manship under normal use and conditions for a period of 1-year from date of original purchase
in the United States. In order to validate your warranty, you must register your product by
going on-line (www.eoswireless.com), or by calling 877-465-3927 between Monday through
Friday, 8:30AM to 5PM Pacific Time. For Warranty service outsie the United States, contact the
reseller that you purched the Eos product from.
Should service be necessary under this warranty for any reason due to manufacturing defect
during this 1-year period from date of original purchase, IntelliTouch will either repair the unit
or replace it with a reconditioned unit at no charge.
U.S. Warranty Serive - You must call (877-465-3927) to obtain a return authorization num-
ber prior to sending your product in for service.
Pack the unit in a well-padded, heavy, corrugated box.
• Include a note with reason for return along with RMA number and return shipping
information.
• Enclose proof of purchase.
• Enclose your check or money order payable to IntelliTouch in the amount of $20.00 to
cover shipping and handling costs.
• Enclose your name, return address and contact number.
• Ship the unit prepaid via UPS or parcel post (insured).
This warranty is void if the product is:
1. Damaged through negligence, misuse, abuse, moisture or accident.
2. Modified in any way.
3. Damaged because it is improperly connected to the equipment of other manufacturers.
This warranty does not cover:
1. Damage to equipment not properly connected to the product.
2. Costs incurred in the shipping of the product to IntelliTouch.
3. Damage or improper operation of unit caused by customer abuse, misuse, negli-
gence, or failure to follow instructions in the manual provided with the product.
4. Ordinary adjustments to the product that can be performed by customer as outlined
in the manual.
5. Damage to computer or audio equipment
En
g
23
877-465-3927
www.eoswireless.com