Intelsat Inflight AACU AACU User Manual D12751 RevC

Gogo LLC AACU D12751 RevC

Contents

Users Manual Basic Info

CURRENT REVISION
REV ECO NUMBER EFFECTIVE DATE ORIGINATOR
A C01395 2008-01-16 Brad Schnair
B C01462 2008-02-21 Brad Schnair
C C01794 2008-08-18 Brad Schnair
INFORMATION IN THIS DOCUMENT IS
PROPRIETARY. IT IS ISSUED IN
CONFIDENCE AND SHALL NOT BE USED AS
A BASIS FOR MANUFACTURE WITHOUT
WRITTEN PERMISSION FROM AIRCELL LLC
Aircell LLC
1250 N. Arlington Heights Rd.
Suite 500
Itasca, IL 60143
APPROVALS TITLE
PREPARED BY
Brad Schnair
DEVELOPMENT ENGINEERING
Pat Walsh
AIRCRAFT ENGINEERING
Adnan Mazhar
MANUFACTURING
Gene Helander
QUALITY
Steve Thompson
ABS OPERATIONAL
USER’S MANUAL
CONFIGURATION CONTROL
Peola Mills
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Change History
Revision Date Description of Change Approval
A 2008-01-16 New/Initial Release Brad Schnair
B 2008-02-21 Added menu-based software reset, section 12 Brad Schnair
C 2008-08-18 ABS Master Switch: Added statement
regarding system start-up time
Section 4 - Placing a Call: Added statement
regarding availability of Direct Dialing
Section 10 - Setup Menu, Option 2 ABS Status:
Added description of features now available
Section 11 - ABS Corded SIP Handset Icons:
Added description of ABS Link Status Icon
Brad Schnair
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ABS Operational
User’s Manual
Revision C
August 18, 2008
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Table of Contents
ABS Master Switch......................................................................................................................................5
ABS Corded SIP Handset............................................................................................................................6
1. Powering On.......................................................................................................................................7
2. Idle Displays........................................................................................................................................8
3. Locking and Unlocking the Handset................................................................................................9
4. Placing a Call....................................................................................................................................10
5. Call Progress.....................................................................................................................................11
6. Ending a Call....................................................................................................................................11
7. Receiving a Call................................................................................................................................12
8. In-Call Functions..............................................................................................................................13
9. Volume and Brightness....................................................................................................................14
10. Setup Menu.......................................................................................................................................16
11. ABS Corded SIP Handset Icons .....................................................................................................22
12. Handset Software Reboot................................................................................................................23
13. Keypad Function Reference............................................................................................................24
14. Menu Reference................................................................................................................................25
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ABS Master Switch
The ABS Master Power Switch is utilized to enable and disable the ABS System. When the Master Power Switch
is disabled, power is removed from all components of the ABS System. When the Master Power Switch is enabled,
the Switch LED will illuminate and power is applied to all components of the ABS System. After power is applied to
the ABS system, it may take up to 15 minutes for the system to become operational.
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ABS Corded SIP Handset
The Aircell ABS Corded SIP handset is a full-sized handset used to support Air-to-Ground telephone
communications when using the Aircell ABS system. The handset is also capable of displaying ABS system status
and controlling a limited number of ABS system functions.
The Aircell ABS Corded SIP Handset approximate dimensions are: 7.8” Length, 2.1” Width, 1.8” Height, not
including the coil cord.
Aircell ABS Corded SIP Handset
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1. Powering On
The Aircell ABS Corded SIP handset automatically powers on when ABS System Power is applied. While the
handset is initializing (approximately 20 seconds), the following screen will be displayed:
Display #1 - Initializing
After initialization, the handset will attempt to register with the Aircell VoIP server. During this process, one of two
screens will be displayed depending upon whether or not the handset has been locked. (See section 3 for details
on handset locking and unlocking.)
NOTE: It is possible that the handset display may go blank after Display #1. Should this occur, the screen may be
recovered by pressing FCN, then 3, then ▼ (down arrow), then STO.
Unlocked: The handset is attempting to connect to the Aircell VoIP server. Phone calls are not supported
while this screen is displayed, but the Setup Menu is accessible.
Display #2 - Handset is unlocked, Waiting to connect to VoIP Server
Locked: Whenever the handset is locked, this screen is displayed. Usage of the handset is prevented until
the handset is unlocked.
Display #3 - Handset is locked
Once the Aircell ABS Corded SIP Handset has attempted to connect to the Aircell VoIP server, the handset will
enter an Idle mode. See section 2.
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2. Idle Displays
When the Aircell ABS Corded SIP Handset is powered on and is not involved in a phone call or menu session, the
handset will be in one of four possible Idle modes as shown below.
Locked: Usage of the handset is prevented until the handset is unlocked. See Display #3 on the previous
page.
Unlocked, Connected: The handset is unlocked and can communicate with the Aircell VoIP server. This is
the only mode that supports phone calls. All user menus are accessible. This mode is possible only when the
ABS system has established an external connection via the ATG or TM radio links.
Display #4 - Idle mode (Unlocked, Connected)
Unlocked, Disconnected: The handset is unlocked, but cannot communicate with the Aircell VoIP server.
(ATG or TM radio link not established.) Phone calls are not supported, but all user menus are accessible.
Display #5 - Idle mode (Unlocked, Disconnected)
Unlocked, No IP Address: The handset is unlocked, but has not been assigned an IP Address by the ABS
system. Phone calls are not supported. User menus are accessible, but most functions will not be available.
Display #6 - Idle mode (Unlocked, No IP Address)
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3. Locking and Unlocking the Handset
To prevent unauthorized usage, the Aircell ABS Corded SIP Handset supports a manual LOCK function. It is not
possible to use the handset when it is locked. The handset remains locked even after a exercising a power cycle
(power off, then on).
Lock the handset: The handset must be in an Unlocked Idle mode. Press FCN, then 5, to access the Lock
screen. Press STO to lock the handset (Display #3), or press END to cancel the lock request.
Display #7 - Locking the handset
Display #3 - Handset is locked
Unlock the handset: When the handset is locked, enter the correct 3-digit Unlock code to unlock the handset
and return to an Unlocked Idle mode. If the wrong code is entered, the handset will display “Unlock code
incorrect” and return to Display #3.
Display #8 - Entering the Unlock code
Display #9 - Incorrect Unlock code
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4. Placing a Call
The Aircell ABS Corded SIP Handset is operated in a manner similar to a cellular telephone. There is no dial tone,
and the SND and END keys are used to start/stop a phone call.
There are three methods for placing a phone call, as shown below.
Direct Dialing: From the Unlocked, Connected Idle mode (Display #4), enter a phone number using the
keypad. Use the CLR key to backspace and erase incorrect digits. Press SND to place the call, or press END
to cancel and return to Unlocked Idle mode.
NOTE: Direct-dialed calls may be blocked by the Aircell ground network at the discretion of Aircell or the
airline customer.
Display #10 - Direct Dialing
Phonebook Dialing: From the Unlocked, Connected Idle mode (Display #4), press RCL to access the
Phonebook. Use the ▲/▼ keys to scroll the blue highlight bar up/down until the desired entry is selected.
Press SND to place the call, or press END to cancel and return to Unlocked Idle mode.
Display #11 - Phonebook Dialing
Last Number Redial: From the Unlocked, Connected Idle mode (Display #4), press SND to place a call to the
last number that was dialed.
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5. Call Progress
As the call is being set up through the VoIP network, and when the called party is ringing, the following screen is
displayed. The word “Dialing” flashes at a slow rate. Press END to cancel the call and return to Unlocked Idle
mode.
Display #12 - Call Setup (Dialing)
After call setup is complete and the called party has answered, the following screen is displayed.
Display #13 - Call in Progress
6. Ending a Call
Press END to hang up and return to Unlocked Idle mode. All other methods of call termination, including called
party hung up and loss-of-signal, will end the call and return to Unlocked Idle mode.
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7. Receiving a Call
If the Aircell ABS Corded SIP Handset has a connection to the Aircell VoIP server, it is capable of receiving an
incoming phone call. The handset display and keypad will illuminate when an incoming call is received. While
ringing, the handset is capable of providing an Audible Ringer, a Visual Ringer, or both. See sections 9, 10, and 11
for ringer options.
While Unlocked: If the handset is unlocked, the following screen is displayed. The words “Incoming Call”
flash at a slow rate. Press SND to answer the incoming call, or press END to reject the incoming call.
Display #14 - Incoming Call (Unlocked)
While Locked: If the handset is locked, the following screen is displayed. The words “Incoming Call” and
“Handset Locked” flash at a slow rate. The handset must be unlocked by entering the correct 3-digit Unlock
code before the incoming call can be answered. Once the handset is unlocked, the incoming call will proceed
as shown above (Display #14).
Display #15 - Incoming Call (Locked)
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8. In-Call Functions
The following functions are available when a phone call is in progress.
Microphone (mouthpiece) Mute: Press FCN, then 6 to mute the microphone. The other party will no longer
be able to hear the handset. Press FCN, then 6 again to unmute the microphone and allow the other party to
hear the handset. The current microphone status is shown as an icon near the upper-right corner of the
display (see section 11).
Display #16 - Microphone muted
Call Hold: Press HLD to place a call on hold. The words “Call Holding” flash at a slow rate. Press HLD again
to restore the call, or press END to hang up the call.
Display #17 - Call on hold
Display Blanking: 90 seconds into a phone call, the handset display will go blank (go dark). This is normal
behavior, and cannot be adjusted.
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9. Volume and Brightness
The following volume and screen brightness adjustments are available during handset operation. These
adjustments may be accessed as described here, or via the FCN 4 setup menu (section 10).
Earpiece Volume: During a phone call or Unlocked Idle mode, use the ▲/▼ keys to access the Earpiece
Volume screen and adjust the earpiece volume up/down. When the desired volume is reached, press STO to
save the new volume setting. Press END to abort volume adjustment and return to the previous volume
setting.
Display #18 - Earpiece Volume adjustment
Audible Ringer Volume: From an Unlocked Idle mode, press FCN, then 1 to access the Ringer Volume
screen. Use the ▲/▼ keys to adjust the ringer volume up/down. The minimum setting (all bars green) will
mute the audible ringer. When the desired volume is reached, press STO to save the new volume setting.
Press END to abort volume adjustment and return to the previous volume setting. The current audible ringer
status is shown as an icon near the upper-right corner of the display (see section 11).
Display #19 - Ringer Volume adjustment
Keytone Volume (sound when keys are pressed): From an Unlocked Idle mode, press FCN, then 2 to
access the Keytone Volume screen. Use the ▲/▼ keys to adjust the keytone volume up/down. The minimum
setting (all bars green) will mute the keytones. When the desired volume is reached, press STO to save the
new volume setting. Press END to abort volume adjustment and return to the previous volume setting.
Display #20 - Keytone Volume adjustment
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Display Brightness: From an Unlocked Idle mode, press FCN, then 3 to access the Display Brightness
screen. Use the ▲/▼ keys to adjust the display brightness up/down. When the desired brightness is reached,
press STO to save the new brightness setting. Press END to abort brightness adjustment and return to the
previous brightness setting.
Display #21 - Display Brightness adjustment
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10. Setup Menu
The Aircell ABS Corded SIP Handset offers access to user-preference settings and system status via the Setup
Menu. From an Unlocked Idle mode, press FCN, then 4 to access the Setup Menu.
Display #22 - FCN 4, Setup Menu (Top Level)
While traversing menu screens, the following navigation methods are available.
(▲/▼ keys): Scroll the blue highlight bar up/down until the desired option is selected. Press SND to access or
set the desired option.
(Keypad Digit): Instead of scrolling and using SND to choose a menu option, press a number on the keypad
that corresponds to the desired menu option to directly access it.
CLR: Abort the current menu and go back to the previous menu screen.
END: Abort all menus and return to Unlocked Idle mode.
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Setup Menu, Option 1 - User Configuration
This option contains user-preference settings.
Display #23 - FCN 4_1, User Configuration Menu
1: Ring Pattern - This option chooses the ring pattern (ringtone) used for the audible ringer during an incoming
call. This setting may be overridden per-call via signaling from the Aircell VoIP server.
Display #24 - FCN 4_1_1, Ring Pattern
2: Earpiece Volume - This option is identical to Section 9, Display #18.
3: Ringer Volume - This option is identical to Section 9, Display #19.
4: Keytone Volume - This option is identical to Section 9, Display #20.
5: Display Brightness - This option is identical to Section 9, Display #21.
6: Display Blanking Timer - This option sets the length of time after the last keypress (in any Idle mode)
before the handset display goes blank. The “Never” option will keep the handset display visible at all times
when idle.
Display #25 - FCN 4_1_6, Display Blanking Timer
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Setup Menu, Option 1 - User Configuration (continued)
7: Keypad Backlight Timer - This option sets the length of time after the last keypress (in any mode) before
the keypad backlighting (orange LEDs) goes off. The “Never” option will keep the keypad backlighting on at all
times.
Display #26 - FCN 4_1_7, Keypad Backlight Timer
8: Visual Ringer - This option controls the Visual Ringer feature. When set to “On”, the handset display and
keypad will slowly flash when an incoming call is received.
Display #27 - FCN 4_1_8, Visual Ringer
9: Restore Default Configuration - This option will restore User Configuration options 1 through 8 back to
factory values. Press STO to activate.
Display #28 - FCN 4_1_9, Restore Default Configuration
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Setup Menu, Option 2 - ABS Status
This option displays the operational status of various ABS components. Additionally, a Maintenance Alert message
can be sent to the Aircell Network Operations Center (NOC), or a Conditional Reset of the ABS system can be
commanded.
Display #29 - FCN 4_2, ABS Status Menu
1: ATG (Air-to-Ground) Link Status - This option displays the current status of the ATG radio link. This
status screen provides the same information as the ATG Link Icon (Section 11), but in a verbose format.
Possible displays are:
ABS OK - No ATG Signal - The ABS system is operating normally, but the ATG radio link is not
currently established.
ABS OK - ATG Signal Level: (x)/5 - The ABS system is operating normally, and the ATG radio link is
currently connected with a relative strength of “x” out of 5 units. (1 = very weak, 5 = very strong)
ABS Fault - The ABS system has detected a fault, and may be attempting auto-recovery procedures. If
this condition persists for more than 10 minutes, airline personnel may manually reset the ABS
system. If a manual reset does not recover the ABS system, please contact Aircell Airline Technical
Support for service. 1-877-GOGO-FLY (1-877-464-6359)
Display #30 - FCN 4_2_1, ATG Link Status
2: ACPU Status - This option displays the current status of the ACPU device. Possible displays are:
Enable - The ACPU device is operating normally.
Disable - The ACPU device has encountered a fault.
Display #31 - FCN 4_2_2, ACPU Status
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Setup Menu, Option 2 - ABS Status (continued)
3: AACU Status - This option displays the current status of the AACU device. Possible displays are:
Enable - The AACU device is operating normally.
Disable - The AACU device has encountered a fault.
Display #32 - FCN 4_2_3, AACU Status
4: Send Maintenance Alert - If airline personnel suspect an intermittent service problem with the ABS system,
this option can be used to send a Maintenance Alert message to the Aircell Network Operations Center (NOC)
via the ATG radio link. This message will alert the Aircell NOC that the ABS system on a particular aircraft may
be experiencing problems. Once this option is selected, press STO to send the Maintenance Alert message, or
press CLR to return to the previous menu.
Display #33 - FCN 4_2_4, Send Maintenance Alert
5: Conditional Reset - If airline personnel suspect that the ABS system is in an impaired state, this option can
be used to prompt the ABS system to initiate a software reset. The ABS system will then evaluate the current
operational state, send an alert message to the Aircell NOC, and initiate a reset if warranted. Once this option
is selected, press STO to request a reset, or press CLR to return to the previous menu.
Display #34 - FCN 4_2_5, Conditional Reset
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Setup Menu, Option 3 - Version Information
This option displays the current hardware (H/W) and software (S/W) versions of the handset. Press CLR to return
to the previous menu, or END to return to Unlocked Idle mode.
Display #35 - FCN 4_3, Version Information
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11. ABS Corded SIP Handset Icons
Microphone (mouthpiece) Status: The current microphone status (muted/unmuted, Section 8) is shown as an
icon near the upper-right corner of the display.
Audible Ringer Status: The current audible ringer status (muted/unmuted, Section 9) is shown as an icon near
the upper-right corner of the display.
ATG Link Status: The current ATG Link status is shown as an icon near the upper-center of the display. Note the
appearance of the ABS Link Status Icon.
See Section 10, Option 2_1 for a full description of ATG Link states.
ABS OK ABS OK ABS Fault
No ATG Signal ATG Signal Level: (x)/5
(x) = number of signal bars
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12. Handset Software Reboot
If the aircraft is above the ABS service altitude and the Aircell ABS Corded SIP Handset is consistently unable to
place or receive phone calls, a Handset Software Reboot may be warranted.
From an Unlocked Idle mode, press FCN, then 4 to access the Setup Menu.
Display #22 - FCN 4, Setup Menu (Top Level)
Press the 4 key again to request the hidden Admin menu. You will be required to supply the Admin Code before
proceeding.
Display #36 - FCN 4_4, Admin menu code entry
An error message will be displayed if the incorrect code is entered. Press END at any time to return to an
Unlocked Idle mode.
If the correct Admin Code has been entered, a new menu screen will be displayed. Press 9 to reboot the handset.
The handset should return to service in approximately 30 seconds.
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13. Keypad Function Reference
Aircell ABS Corded SIP Handset Key Functions
KEY FUNCTION
FCN FCN 0: Toggle Do Not Disturb (DND) Mode [For Future Use]
FCN 1: Ringer Volume Control
FCN 2: Key Tone Volume Control
FCN 3: OLED Display Brightness Control
FCN 4: Setup Menu
FCN 5: Keypad Lock
FCN 6: Microphone Mute
FCN 7: Undefined
FCN 8: Communication Control Menu [For Future Use]
FCN 9: Undefined
▲ 1. Increase audio volume (press ▲ during a call)
2. Increase numeric parameters (volume, brightness, timers, etc)
3. Scroll up through menus and lists
▼ 1. Decrease audio volume (press ▼ during a call)
2. Decrease numeric parameters (volume, brightness, timers, etc)
3. Scroll down through menus and lists
● (Inactive)
● ● (Inactive)
1 Dialing digit “1”
2 ABC Dialing digit “2”
3 DEF Dialing digit “3”
4 GHI Dialing digit “4”
5 JKL Dialing digit “5”
6 MNO Dialing digit “6”
7 PRS Dialing digit “7”
8 TUV Dialing digit “8”
9 WXY Dialing digit “9”
* Dialing digit “*”
0 Oper Dialing digit “0”
# Dialing digit “#”
RCL Access the Phonebook to allow dialing of a stored name (RCL, ▲ or ▼, SND) or
(RCL, ##, SND)
CLR 1. Clear the last digit entered
2. Go to previous menu level without saving settings from current menu screen
SND 1. Initiate a call (direct-dialed or phonebook)
2. Answer a call when the Handset is ringing
3. Last name redial - From idle screen, press once to redial
4. Select highlighted menu item
HLD 1. Place an active call on Hold
2. Return to a call that is on Hold
STO 1. Store audio volume, ringer volume, keypad volume, or OLED display brightness
as new value.
2. Initiate storage dialog for direct-dialed number (add to phonebook)
3. Enter/confirm entries during menu and phonebook dialogs
END 1. End the active call (hang up)
2. Cancel menu and dialing operations (return to idle state)
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14. Menu Reference
The following User menus are visible and available via the appropriate FCN key:
FCN 4 - Setup Menu
1. User Configuration
1.1. Ring Pattern (1-4)
1.2. Earpiece Volume (1-6) [same as ▲/▼ during call]
1.3. Ringer Volume (0-6, 0=off) [same as FCN 1]
1.4. Keytone Volume (0-6, 0=off) [same as FCN 2]
1.5. Display Brightness (1-4) [same as FCN 3]
1.6. Display Blanking Timer (30sec/60sec/never)
1.7. Keypad Backlight Timer (30sec/60sec/never)
1.8. Visual Ringer (on/off)
1.9. Reset Default Configuration (items 1.1 through 1.8 only)
2. ABS Status
2.1. ATG Link Status
2.2. ACPU Status
2.3. AACU Status
2.4. Send Maintenance Alert
2.5. Conditional Reset
3. Version Information (display HW and SW version numbers)
FCN 8 - Communication Control Menu [For Future Use]
1. PAX WiFi Network
1.1. PAX WiFi Network ON
1.2. PAX WiFi Network OFF
2. Crew WiFi Network
2.1. Crew WiFi Network ON
2.2. Crew WiFi Network OFF

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