InterLogix 1072766D Truvision Tvn 10 User Manual En Tru Vision

2015-08-27

User Manual: InterLogix 1072766D Truvision Tvn 10 User Manual-En

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TruVision NVR 10 User
Manual
P/N 1072766-EN • REV D • ISS 13MAY15
Copyright
©
2015 United Technologies Corporation. All rights reserved.
Interlogix is part of UTC Building & Industrial Systems, a u
nit of United
Technologies Corporation
. All rights reserved
Trademarks and
patents
Trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.
Manufacturer
Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626
-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
FCC compliance
Class A
: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated i
n a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
equipment
in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
Canada
This Class A digital apparatus complies with Canadian ICES
-003.
Cet appareil mumérique de la cla
sse A est conforme à la norme NMB-003
du Canada.
ACMA compliance
Notice!
This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to
take adequate measures.
Certification
N4131
EU directives
2004/108/EC (EMC directive)
: Hereby, UTC Fire & Security declares that
this device is in compliance or with the essential requirements and other
relevant provisions of Directive 2004/108/EC
.
2012/19/EU (WEEE directive)
: Products marked with this symbol cannot
be disposed of as unsorted municipal waste in the European Union. For
proper recycling, return this product to your local supplier upon the
purchase of equivalent new equipment, or dispose of it at designated
collect
ion points. For more information see: www.recyclethis.info.
2006/66/EC (battery directive)
:
This product contains a battery that cannot
be disposed of as unsorted municipal waste in the European Union. See
the product documentation for specific battery
information. The battery is
marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to
your supplier or to a designated collection point. For more information see:
www.recyclethis.info.
Contact information
For contact information
, see www.interlogix.com or
www.utcfssecurityproducts.eu
TruVision NVR 10 User Manual 3
Content
Important information 7
Chapter 1 Product introduction 8
Product overview 8
Default settings to access the device 8
Chapter 2 Physical installation 10
Installation environment 10
Unpacking the recorder and its accessories 10
Back panel 11
Monitor connections 12
Rack mounting 12
Chapter 3 Getting started 14
Powering on the recorder 14
The startup wizard 15
Chapter 4 Operating instructions 19
Controlling the recorder 19
Using the front panel 19
Using the mouse 22
Using the IR remote control 23
Menu overview 26
Chapter 5 Live view 29
Description of live view 29
Video output 30
Live view mouse menu 30
Single and multiview display mode 31
Sequencing cameras 31
Live view toolbar 32
Digital zoom 33
PTZ preset and tours 34
Chapter 6 Searching files 36
Search video menu 36
Search and play back recordings by time and video type 37
Search and play back recordings by event 38
Search bookmarked recordings 39
Search snapshots 39
Log search 40
Chapter 7 Playback functionality 41
Playback mouse menu 43
Instant playback 44
4 TruVision NVR 10 User Manual
24-hour playback 45
Playback speed and skip time 45
Playing back frame-by-frame 46
Digital zoom in playback 47
Creating bookmarks 47
Chapter 8 Archiving files 48
Archiving files 48
Create and archive video clips 50
Playing back archived files on a PC 51
Chapter 9 Display settings 52
Display settings 52
Layout 53
Chapter 10 Camera setup 55
IP camera status 55
Camera recording settings 57
PoE setup 59
Snapshots 60
Camera OSD 60
Image settings 61
Motion detection 62
Privacy mask 64
Camera tamper 65
Restricted access camera 65
VCA Setup 66
Configure PTZ settings 67
PTZ presets and tours 68
Chapter 11 Network settings 72
Network settings 72
PPPoE settings 74
DDNS settings 75
NTP server settings 76
E-mail settings 77
Configure an FTP server to store snapshots 78
SNMP settings 78
UPnP settings 79
Network status 80
Export network packet data 81
Network statistics 81
Chapter 12 Recording 82
Recording schedule 82
Modify the instant replay duration 85
Manual recording 85
TruVision NVR 10 User Manual 5
Chapter 13 Alarm and event setup 86
Set up alarm inputs 86
Set up alarm outputs 87
Manual trigger 88
Buzzer settings 89
Alarm notification types 89
Detect video loss 90
Alarm host setup 91
Chapter 14 Device management 92
Time and date settings 92
General recorder settings 94
Configuration files 95
Upgrade system firmware 96
Holiday schedules 96
Chapter 15 Storage management 98
HDD information 98
Storage mode 99
S.M.A.R.T. settings 101
Bad sector detection 102
Chapter 16 User management 103
Add a new user 103
Customize a user’s access privileges 104
Local configuration settings 104
Remote configuration settings 105
Camera configuration settings 105
Delete a user 106
Modify a user 106
Change the Admin password 107
Chapter 17 System information 108
View system information 108
Search the system log 111
Chapter 18 Using the web browser 114
Windows 7 and Windows 8 users 114
Access the web browser 115
Mac Safari Browser users 115
Plug-in installation 116
Web browser live view 117
Control a PTZ dome camera via the web browser 119
Play back recorded video 120
Search for event logs 121
Configure the recorder via the browser 122
6 TruVision NVR 10 User Manual
Appendix A Specifications 126
Appendix B Product Codes 129
Appendix C Port forwarding information 130
Seeking further assistance 130
Appendix D Maximum pre-recording times 132
Appendix E Default menu settings 134
Appendix F TruVision Recorder Archiving Instructions 145
Searching and playing back recorded video 145
Exporting video recordings 146
Exporting video recordings via TruVision Navigator 147
Using TruVision Player 148
Index 150
TruVision NVR 10 User Manual 7
Important information
Advisory messages
Advisory messages alert you to conditions or practices that can cause unwanted
results. The advisory messages used in this document are shown and described below.
WARNING: Warning messages advise you of hazards that could result in injury or loss
of life. They tell you which actions to take or to avoid in order to prevent the injury or
loss of life.
Caution: Caution messages advise you of possible equipment damage. They tell you
which actions to take or to avoid in order to prevent the damage.
Note: Notes are used to point out important information that you should read.
8 TruVision NVR 10 User Manual
Chapter 1
Product introduction
Product overview
The TruVision NVR 10 is a versatile, user-friendly embedded network video recorder
(NVR) allowing end-users to record up to 16 cameras with a maximum total input
bandwidth of 20/40/80 Mbps for 4, 8, and 16 channels, while providing integration with
the UTC portfolio of security solutions, and offering a seamless product experience
within the TruVision brand.
Its embedded PoE ports allow for a true plug and play setup for TruVision IP cameras
where the recorder automatically assigns the IP camera with an IP address and sets it
up at default configurations. Adding cameras was never easier.
Note: The non-PoE version of the NVR is not available in the Americas.
Its dual streaming functionality allows the user to set up different settings for recording
and streaming video in live view mode using main and substreams.
The TruVision NVR 10 can be configured through the OSD, web browser, and
TruVision Navigator via the SDK.
It can fully integrate with the license-free TruVision Navigator software, which is ideal
for most commercial applications. TVN 10’s easy and intuitive-to-use web browser
interface enables remote configuration and secure viewing, searching, and playing back
of video from computers connected via the Internet.
Note: Models are shipped with the power cords for their region.
Default settings to access the device
Default user names and passwords
See Table 1 below for the list of default user names and passwords. Go to Chapter 16
“User management” on page 103 for further information.
Chapter 1: Product introduction
TruVision NVR 10 User Manual 9
Table 1: Default user names and passwords
Description
There can only be one administrator.
The user name is admin. The name cannot be modified.
The default password is 1234.
The default user name is “operator”.
The default password is 2222.
The default user name is “guest”.
The default password is 3333.
Note: The default passwords should be changed for security reasons.
Default network settings
The network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
Go to “Using the web browser” on page 114 for further information.
10 TruVision NVR 10 User Manual
Chapter 2
Physical installation
This section describes how to install the recorder.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the recorder. Do not install the unit on top of other
hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.
Unpacking the recorder and its accessories
When you receive the product, check the package and contents for damage, and verify
that all items are included. There is an item list included in the package. If any of the
items are damaged or missing, please contact your local supplier.
Chapter 2: Physical installation
TruVision NVR 10 User Manual 11
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cords
• USB mouse
• Brackets
• Recorder
• CD with software and manuals
• TruVision NVR 10 Quick Start Guide
• TruVision NVR 10 User Manual (on CD)
• TruVision Recorder Operator Guide (on CD)
Back panel
The figures below show the back panel connections and describe each connector on a
typical NVR 10 digital video recorder. Details may vary for specific models.
Before powering up the recorder, connect the cameras and a main monitor for basic
operation. Once all required connections are done, enter the relevant data in the setup
wizard (see page 15).
Note: For every hardwired alarm input, connect one wire to the input connection with
the alarm number label and one wire to a ground connection (labeled G).
Figure 1: NVR 10 back panel connections
Four-channel model:
Chapter 2: Physical installation
12 TruVision NVR 10 User Manual
Eight-channel PoE model:
1. Embedded PoE ports to connect up to eight IP
cameras (depending on model).
2. Connect up to four alarm inputs and one alarm
relay output.
3. Connect to a network.
4. Connect an RCA connector for audio input
5. Connect to speakers for audio output.
6. Connect to a VGA monitor.
7. Connect to an HDTV. The HDMI connection
supports both digital audio and video.
8. Universal Serial Bus (USB 3.0) port. Connect
to an additional device such as a USB mouse,
CD/DVD burner or USB HDD.
9. Connect to ground.
10. Connect to a power cord.
11. Connect to a 12 VDC power supply.
Monitor connections
Connect the unit to a monitor via an appropriate cable with the VGA/HDMI connector.
The recorder provides a 1 Vp-p CVBS signal. See Figure 1 on page 11 for connecting a
monitor to a recorder.
The recorder supports up to 1280 × 1024 / 60 Hz resolution in VGA/HDMI. The monitor
resolution should be at least 800 × 600. Adjust your monitor accordingly to this
resolution.
Rack mounting
The TVNc models have a 1U desk-based chassis. They are not rack mountable.
Chapter 2: Physical installation
TruVision NVR 10 User Manual 13
The TVN models have a 1.5U desk-based chassis but can be easily rack-mountable
with the purchase of the TVR-RK-1 rack-mount kit. Contact your local supplier to order
the kit. See Figure 2 below.
Figure 2: TVN 10 rack-mount installation
To install the racks:
1. Attach the two small front-rack mount ears (A) to the NVR. The screws are supplied.
2. Attach the two large rear support brackets (not supplied) to the rear rails (B).
3. Attach the NVR to the front rails (C). The screws are not supplied.
14 TruVision NVR 10 User Manual
Chapter 3
Getting started
Powering on the recorder
Before starting the recorder, connect at least one monitor. Otherwise, you will not be
able to see the user interface and operate the device.
The recorder auto-detects the video mode (PAL or NTSC) on startup.
It comes equipped with a universal power supply that will auto-sense 110/240 V,
60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the recorder:
Turn on the recorder using the power switch on the back panel. Once it is powered up,
the status LEDs on the front panel will light up.
To turn off the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.
2. From the menu toolbar, click Shutdown.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.
To reboot the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu window
appears.
2. Select the Shutdown icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm shutdown.
You will be requested to enter the Admin password.
Chapter 3: Getting started
TruVision NVR 10 User Manual 15
The startup wizard
The recorder has an express installation wizard that lets you easily configure basic
recorder settings when first used. It configures all cameras to default settings. The
configuration of each camera and recorder can be customized as required.
By default the startup wizard will start once the recorder has loaded. It will walk you
through some of the more important settings of your recorder.
Any changes you make to a setup configuration page are saved when you exit the page
and return to the main wizard page.
Note: If you want to set up the recorder with default settings only, click Next in each
screen until the end.
To use the Startup wizard:
1. To launch the startup wizard without rebooting the device, go to Menu > Device
Management > General Settings and click ‘Start wizard’.
2. Select the preferred language for the system and resolution from the dropdown list
and then click Next.
3. Enable or disable the option to start the wizard automatically when the recorder is
turned on. Click Next.
4. User configuration:
You can change the admin password and create additional users.
Mouse: Navigate to the Admin Password edit box. Click the box to display the virtual
keyboard and enter the default admin password, 1234.
Front panel or remote control: Navigate to the Admin Password edit box using the
navigation buttons. Press Enter on the front panel or remote control to display the
virtual keyboard. Enter the default admin password, 1234.
Note: You must enter an admin password. To change the Admin password, check
New Admin password and enter the new password and confirm it.
Chapter 3: Getting started
16 TruVision NVR 10 User Manual
Caution: It is strongly recommended that you change the password of the
administrator. Do not leave 1234 as the default password. Write it down in a safe
place so that you do not forget it.
If you should forget the password to your recorder, contact your supplier with the
serial number of your recorder to obtain a secure code to reset it.
Click Next.
5. Time and date configuration:
Select the desired time zone, date format, system time, and system date.
If Daylight saving time (DST) is required, check Enable DST and enter the desired
summer and winter times.
Note: The system time and date are visible on screen. However, they do not
appear in recordings.
Click Apply and then Next to move to the next page or click Previous to return to
the previous page.
6. Network configuration:
Configure your network settings such as the NIC type, IP address, subnet mask,
and default gateway. Enter the preferred DNS server address as well as the
alternate one to use.
Chapter 3: Getting started
TruVision NVR 10 User Manual 17
Click Next to move to the next page, or Previous to return to the previous page.
7. HDD management:
The hard drives are initialized at the factory. However if you wish to clear all data,
click Initialize to initialize the HDD and Next to move to the next page, or Previous
to return to the previous page.
8. Adding IP cameras:
Note: You do not need to search for PoE cameras. They are automatically
recognized when plugged in.
Click Search to find any available IP cameras.
There are two ways to add an IP camera to the recorder system:
Manually: Enter the IP address of the IP camera to be added. Select the appropriate
protocol, stream number and management port and then enter User name and
Admin password, and then click the Add button. Click, Next to move to the next
page.
Automatically: Select the desired IP cameras from the search results list. Click
Quick Add to add the selected cameras to the recorder system without modifying
the camera configuration. The search list will display all supported IP cameras that
are located on the LAN.
Click Next to move to the next page, or Previous to return to the previous page.
9. Recording configuration:
Configure your recording settings as required. The settings apply to all cameras
connected to the recorder.
Chapter 3: Getting started
18 TruVision NVR 10 User Manual
Check the Constant Recording checkbox for the recorder to record continuously all
day. If left unchecked, the recorder will not record.
Check the desired time lapse check box, TL-Hi or TL-Lo.
To record motion detection events, check Event (Motion).
To record alarm events, check Alarm.
Click Next to move to the next page, or Previous to return to the previous page.
Note: You can configure the recording parameters of each individual camera for the
different recording schedules in the recording menu.
10. When all the required changes have been entered, a summary page appears
showing all the settings.
Click Finish to exit the Wizard. The recorder is now ready to use.
For a description of the recorder main menu, see “Menu overview” on page 26.
Caution: Important! Your TruVision device is delivered with default user name and
password credentials for initial access, easy configuration and auto discovery. For
security reasons, it is highly recommended to change the default credentials.
TruVision NVR 10 User Manual 19
Chapter 4
Operating instructions
Controlling the recorder
There are several ways to control the recorder:
• Front panel control. See “Using the front pane” below.
• Mouse control. See “Using the mouse” on page 22.
• IR remote control. See “Using the IR remote control” on page 23.
• TVK-800 keypad (from TVK-800 firmware version 1.0i). Please refer to the user
manual for more information.
• Web browser control (TruVision Navigator, TVRmobile). See Chapter 18 “Using the
web browser” on page 114 for more information on using the web browser. Please
refer to the TruVision Navigator and TVRmobile user manuals for more information.
You can use your preferred control method for any procedure, but in most cases we
describe procedures using the mouse. Optional control methods are given only when
they differ substantially from the mouse control methods.
Using the front panel
The function buttons on the front panel control can be used to operate most, but not all,
of the main functions of the recorder. The LED indicators light up to alert you of various
conditions. The functions available can be limited by setting passwords. See Figure 3
on page 20 for more information.
Chapter 4: Operating instructions
20 TruVision NVR 10 User Manual
Figure 3: NVR 10 front panel
16-channel model:
The controls on the front panel include:
Table 2: Front panel button description
Name
Description
1
. Live view button Switch to live view mode.
2
. Playback buttons See Table 3 on page 21 for a detailed description of all these
buttons for different tasks.
Reverse: In live view mode, use to play back the earliest
video. In playback mode, playback a camera in the reverse
direction.
Pause: In live view mode, freeze the last image of the live
display for all active cameras displayed. In playback mode, stop
playback.
Play: In live view mode, play 24-hour playback of the currently
selected camera. In playback mode, play back a camera in the
forward direction. In search mode, play back a selected video or
view a snapshot.
3
. IR receiver Receiver for IR remote.
To connect the remote control to the NVR, press the Device button,
enter the device address, and press Enter.
4
. Direction The DIRECTION buttons are used to navigate between different
fields and items in menus. In PTZ mode, it can control the
movement of the PTZ camera.
Enter button The ENTER button is used to confirm selection in any of the menu
modes.
See Table 3 on page 21 for a detailed description of these buttons
by different tasks.
5
. Alarm button Use to manually acknowledge an alarm.
In live view mode, contact the alarm recipient when an alarm/event
is triggered.
6
. USB Interfaces Universal Serial Bus (USB) ports for additional devices such as a
USB mouse, CD/DVD burner, and USB Hard Disk Drive (HDD).
7
. Archive button Press once to enter quick archive mode. Press twice to start
archiving. If the flash drive has an LED, it will flash during archiving.
Chapter 4: Operating instructions
TruVision NVR 10 User Manual 21
Name
Description
8
. Display buttons See Table 3 below for a detailed description of all these buttons for
different tasks.
Display: In multiview mode, toggle through the various multiviews
(full, quad, 1+5, 1+7, 9, and 16).
In HDD information mode and user management mode delete a
selected item. In PTZ mode, delete a selected key point. In Log
Search mode, display the details of a log file in Log Search result.
Seq: In Live View mode, start/stop sequencing cameras on the
current monitor.
9
. Menu and Search buttons Menu: Enter/exit the main menu.
Search: In live view, enter the advanced search menu.
10
. Numeric buttons Switch between different cameras in live, PTZ control or playback
modes.
Enter numerals 0 to 9 when using the virtual keyboard.
11
. Status LEDs HDD: A steady GREEN light indicates that the NVR is accessing
the HDD in read or write operation. A steady RED light indicates
HDD failure.
Network: A steady GREEN light indicates that the NVR is currently
connected to a network. No light indicates that the NVR is not
connected to any network.
Internal: A steady GREEN light indicates that the NVR is currently
recording video/audio. A steady RED light indicates internal health
failure.
Alarm: A steady RED light indicates that there is a sensor Alarm In.
A steady GREEN light indicates no alarm.
Table 3: Front panel button functions by task
Task
Button
Button function
Live view mode
Direction Press to cycle through channels.
Enter Press to show the PTZ control toolbar.
Reverse
Press to play the earliest video file of the current camera (upper-
left video tile if in multiview mode).
Pause
Press to freeze the last image of the live display for all active
cameras displayed.
Play Press to play 24-hour playback of the current camera (upper-left
video tile if in multiview mode).
Live Press to switch to live view mode.
Seq Press to start/stop sequencing cameras on the current monitor.
Hold the Seq button for three seconds to start and stop
sequencing.
Menu Press to enter the main menu.
Playback mode
Direction The left and right buttons are used to speed up and slow down
recorded video. The up and down buttons are used to jump
recorded video forwards or backwards by 30 s.
Chapter 4: Operating instructions
22 TruVision NVR 10 User Manual
Task
Button
Button function
Enter Press the button to pause the video. Press again to restart the
video.
In single-frame Playback mode
, press to advance the video by a
single frame.
Reverse Press to play back a camera in reverse direction.
In Picture Playback mode, view pictures in reverse direction.
Pause In Playback mode, stop playback.
Play In Playback mode, play back a camera in the forward direction.
Pause mode
Direction The left and right buttons are used to jump recorded video
forwards or backwards by one frame. The up and down buttons
are used to jump recorded video forwards or backwards by one
second.
PTZ control mode
Direction Press to control the movement of the PTZ camera.
Zoom +/- Press to zoom in and out.
Preset Press Preset and a numeric button to call the specified preset.
Tour Press Tour and a numeric button to call the specified shadow
tour.
Play Press to do an auto tour.
Display Press to delete a selected key point from the PTZ Setting >
More Settings> Tour > Key Point list.
Menu
navigation Direction Press to navigate between different fields and items in menus.
Menu Enter/exit the main menu.
Enter Press to confirm the selection in any of the menu modes.
Using the mouse
The USB mouse provided with the recorder can be used to operate all the functions of
the unit, unlike the front panel which has limited functionality. The USB mouse lets you
navigate and make changes to settings in the user interface.
Connect the mouse to the recorder by plugging the mouse USB connector into the USB
port on the back panel or the front panel. The mouse is immediately operational and the
pointer should appear.
Note: Use a USB 2.0 mouse.
Move the pointer to a command, option, or button on a window. Click the left mouse
button to enter or confirm a selection.
You can purchase a spare mouse by ordering part number TVR-MOUSE-1.
See Table 4 on page 23 for a description of the mouse buttons.
Chapter 4: Operating instructions
TruVision NVR 10 User Manual 23
Table 4: Mouse buttons
Item
Description
Left button
Single-Click Live view: Select a camera to display the live view toolbar.
Menu: Select a component of a menu, such as a button or
an input field. This is similar to pressing the Enter button
on the remote/front panel controls.
Double-Click Live view: Switch between single screen and multi-screen
mode in live/ playback mode.
Click and Drag Live view: Drag channel/time bar.
PTZ control: Adjust pan, tilt and zoom.
Tamperproof, privacy masking and motion detection
functions: Select the target area.
Digital zoom-in: Drag and select target area.
Right button
Single-Click Live view: Display menu.
Menu: Exit the current menu and return to higher level.
Scroll
-wheel Scroll Up Live view: Return to the previous window.
Menu: Move the selection to the previous item.
Scroll Down Live view: Move to the next window.
Menu: Move the selection to the next item.
Using the IR remote control
The recorder is supplied with an infrared (IR) remote control unit. Like the mouse, it can
be used to operate all of the main functions of the unit.
The IR remote control can be programmed with a unique device ID address so that the
controller will only be able to communicate with recorders with that address. No
programming is necessary if using a single recorder.
The device ID address only applies when using a remote control and not when using a
keypad.
You can purchase a replacement remote control by ordering part number TVR-
REMOTE-1.
Chapter 4: Operating instructions
24 TruVision NVR 10 User Manual
Figure 4: IR remote control
Item
Description
1
. Alarm
Acknowledge an alarm.
2
. Device
Enable/disable the IR remote control to control the
recorder.
3
. Numeric buttons
Select a camera, and enter a number in a menu option.
4
. Display
Switch between the different multiview formats
.
5
. Mon A and Mon B
Switch
between monitors A and B.
6
. Live
Return to
live view mode.
7
. Menu
Activate the main menu.
8
. Seq
Start /stop sequencing.
9
. , , ,
In Menu mode: Use left or right arrow buttons to select and up or down
arrow buttons to edit entry.
In PTZ mode: Us
e to control PTZ.
In Playback mode: Use to control playback speed.
10
. OK
Confirm selection.
11
. Zoom + and -
Use to control zoom of camera lens.
12
. Preset
Enter preprogrammed three
-digit code to call up a preset.
13
. Tour
Enter preprogrammed three
-digit code to call up shadow tour.
Chapter 4: Operating instructions
TruVision NVR 10 User Manual 25
Item
Description
14
. Focus + and -
Use to control focus of camera lens.
15
. Playback control
Use to control playback (Rewind, Pause, Play,
and Fast Forward).
16
. Search
Open the Search menu.
17
. Replay
Replay the selected file from the beginning.
18
. Eject
Eject the CD or DVD disk.
19
. Archive
Press once to enter quick
archive mode. Press twice to start archiving.
Aim the remote control at the IR receiver located at the front of the unit to test
operation.
To change the address of the remote control to the recorder:
1. Press the Menu button on the front panel or right-click the mouse and select the
Menu button. The default display menu window appears.
2. Click Device Management > General Settings.
3. Check the remote control ID value. The default value is 255. This device address is
valid for all IR controls.
Note: The recorder will respond to any remote control that has an address between
1 and 255.
4. On the remote control press the Device button.
5. Enter the device address value. It must be the same as that on the recorder.
6. Press the OK button on the remote control.
To place batteries into the IR remote control:
1. Remove the battery cover.
2. Insert the batteries. Make sure that the positive (+) and negative (−) poles are
correctly placed.
3. Replace the battery cover.
Troubleshooting the remote control
If the IR remote control is not functioning properly, perform the following tests:
• Check the battery polarity.
• Check the remaining charge in the batteries.
• Check that the IR remote control sensor is not masked.
If the problem still exists, please contact your administrator.
Chapter 4: Operating instructions
26 TruVision NVR 10 User Manual
Menu overview
The recorder has an intuitive structure that allows you to configure the unit’s
parameters quickly and efficiently. Each command icon displays a window that lets you
edit a group of settings. Most menus are available only to system administrators.
The window is divided into three sections. The currently selected command icon and
submenu item are highlighted in green. See Figure 5 below.
You must be in live view mode to access the main menu.
Figure 5: Menu structure
1. Menu toolbar: Setup options available for the selected menu function. Move the mouse over a
command icon and click to select it. See Table 5 below for a description of the icons.
2. Submenu panel: Submenus for the selected menu function are displayed. Click an item to select it.
3. Setup menu: All the details for the selected submenu are displayed. Click a field to make changes.
Note: See Table 3 on page 20 for the description on how to access the menu options
using the front panel.
Table 5: Description of the menu toolbar icons
Icon Name Description
Display Settings
Configures display settings including
video format, resolution,
video output interface, dwell time, multiview format, and
camera sequencing. See Chapter 9 “Display settings” on
page 52.
Chapter 4: event setup
TruVision NVR 10 User Manual 27
Icon Name Description
Camera Setup
Configures camera settings including snapshot resolution
and quality, camera settings including
OSD, privacy masking,
tampering, restricted access, motion detection setup, PTZ
setup, preset tours and show tours, V-stream encoding. See
Chapter 10 “Camera setup” on page 55
Network
Settings Configures standard network settings including IP address,
email notifications, DDNS setup, and advanced network
settings. See the Chapter 11 “Network settings” on page 72.
Recording
Configures recording settings including instant replay
duration, recording schedule, and manual recording. See
Chapter 12 “Recording” on page 82.
Alarm and Event
Setup
Configures alarm settings including alarm input, alarm
output,
manual trigger, buzzer settings, alarm notifications, video
loss, and alarm host setup. See Chapter 13 “Alarm and
event
setup” on page 86.
Device Management
Configures system settings including system date and time,
DST, language, menu timeout, import/export config files,
firmware upgrade, holiday schedules, text insertion, and RS-
232 settings. See Chapter 14 “Device management” on page
92.
Storage Management
Configures HDD information, storage mode, S.M.A.R.T.
settings, and bad sector detection. See Chapter 15 “Storage
management” on page 98.
User Management
Configures users, passwords, and access privileges. See
Chapter 16 “User management” on page 103.
System Information
Displays device information, camera setup information,
recording setup information, alarm inputs information, alarm
outputs information, network information, HDD information,
and log search. See Chapter 17 “System information” on
page 108.
Help
Provides reference information to the various toolbars,
menus, and keys within the interface.
Shutdown
Provides access to logout, reboot, and shutdown options.
See “Powering on the recorder” on page 14.
To access the main menu:
1. In live view, press the Menu button on the remote control or front panel.
- Or -
Right-click the mouse and select Menu from the pop-up menu.
The main menu window appears. The Display Settings window appears by default.
2. Click the required menu icon to display its submenu options. Modify the
configuration parameters as required.
3. Click Apply to save the settings.
4. Click Exit to leave the menu setup and return to live view.
Chapter 4: event setup
28 TruVision NVR 10 User Manual
The soft keyboard
A keyboard will appear on-screen when you need to enter characters in a window
option. Click a key to input that character.
Figure 6: The soft keyboard
Description of the keys in the soft keyboard:
Switch to lowercase/uppercase
Space
Exit the soft keyboard
Alphanumeric characters
Backspace
Punctuation
Confirm selection
Exiting the main menu
Press the Menu button on the front panel to exit the current menu window and return to
live view, or click Exit in a main menu, or right-click using the mouse.
TruVision NVR 10 User Manual 29
Chapter 5
Live view
Description of live view
Live view mode is the normal operating mode of the unit where you watch live images
from the cameras. The recorder automatically enters into live view mode once powered
up. On the monitor you can see whether a recording is in progress and, if set up to do
so, the current date and time, as well as the camera name.
Status information
Information on the system and camera status is displayed as icons on the main and
auxiliary monitors. The camera status icons are shown for each camera. Each icon
represents information on a specific item. These icons include:
Table 6: Description of the on-screen status icons
Icon
Description
Indicates an alarm.
Indicates that a camera channel is being recorded.
Indicates a motion detection event.
Indicates a video loss event.
Indicates alarm and system notifications. Clicking the icon opens a window that lists the
alarms and notifications.
Indicates manual recording.
Indicates that live view is locked from the front panel. Mouse actions are still allowed.
The recorder can display more than one icon at the same time. See “General recorder
settings” on page 94 to display or hide these icons.
Chapter 5: Live view
30 TruVision NVR 10 User Manual
The system status is displayed on the front panel by the status LEDs.
Video output
The recorder automatically checks the monitor outputs used on startup.
If an HDMI monitor is used, it will be the main output. If HDMI and VGA monitors are
both connected to the recorder, both will be main monitors; they will both show the
same view.
Live view mouse menu
Many features of live view can be quickly accessed by placing the cursor on a live
image and clicking the right-button of the mouse. The mouse menu appears (see
Figure 7 below).
Figure 7: The mouse menu for the main monitor
The list of commands available depends on which monitor is active; main or auxiliary
(monitor B). See Table 7 below. The default settings of these commands are provided
in the appendix under “Default menu settings” on page 134.
Table 7: Mouse menu for monitor A (main monitor)
Name Description
1.
Menu Enter the Main menu.
2.
Single Camera Switch to a full-screen view for the selected camera from the
dropdown list. See “Single and multiview display ” on page 31 for
more information.
3.
Multi Camera Switch between the different multiview options from the dropdown
list. See “Single and multiview display ” on page 31 for more
information.
4.
Previous Screen Displays the previous camera.
Chapter 5: Live view
TruVision NVR 10 User Manual 31
Name Description
5.
Next Screen Displays the next camera.
6.
Start Sequence Turn on sequence mode. The window automatically sequences
between cameras. To set up the sequence dwell time, go to Menu >
Display Settings > Display > Sequence Dwell Time and select a
value.
7.
24-hour Playback Playback the recorded video of the selected day from the selected
camera. The current day is selected by default. See “24-hour
playback” on page 45 for more information.
8.
Search Video Enter the advanced video search menu. See “Search video menu”
on
page 36 for more information.
9.
Picture Mode Select Standard, Bright, Soft, or Vivid mode to display.
Single and multiview display mode
The recorder has single and multiview formats. The number of multiview display modes
available depends on the recorder model.
Single view display
format Press the numeric button on the front panel to switch to the corresponding
camera display. For example, press button 10 to view camera 10.
-Or-
Right-click the mouse and select Single Camera from the menu. Select the
required camera from the list.
Multiple view display
format Press the Display button on the front panel to cycle through different display
formats.
-Or-
Right-click the mouse and select Multi Camera from the menu. Select the
desired multiview display layout.
Sequencing cameras
The sequencing feature allows a camera to be displayed briefly on screen, before
advancing to the next camera in the sequence list. Sequencing can only be done in
single-view display mode.
The default sequence displays each camera in numerical order. However, each camera
on the main and event monitors can have a pre-programmed dwell time and sequence
order. See “Layout” on page 53 for more information.
Note: Dwell time must not be set to zero for sequencing to function.
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32 TruVision NVR 10 User Manual
Sequencing cameras using the front panel:
Select the camera where you want to start sequencing. Press the Seq button on the
front panel to start sequencing. Press it again to stop sequencing.
Sequencing cameras using the mouse:
Select the camera where you want to start sequencing. Right-click the mouse and
select Start Sequence to start the sequencing. Right-click again and select Stop
Sequence to stop sequencing.
Live view toolbar
The live view toolbar in live view lets you quickly access regularly used commands.
Position the cursor over a video image and left- click the mouse. The toolbar appears
(see Figure 8 below).
Figure 8: Live view toolbar
Table 8: Description of the live view toolbar icons
Icon Description
Pause: Freeze the live image of the selected camera. Although the image pauses, time
and date information does not. The system clock continues to run.
Start Manual Recording: Start/stop manual recording.
The icon is red when manual recording is enabled. See “Recording schedule” on page
82 for information on setting up this function.
Instant Playback: Playback the recorded video from the last five minutes. If no
recording is found, then there was no recording made in the last five minutes.
Click the icon and select the desired camera. Click OK.
See “Modify the instant replay duration” on page 85 For more information.
Audio On: Enable/Disable audio output. The audio option must already have been
setup in the Display menu.
Snapshot: Capture a snapshot of a video image. The image is saved on the unit. See
“Search snapshots” on page 39 for more information.
PTZ Control: Enter PTZ control mode.
See “Configure PTZ settings” on page 66 for more information.
Digital Zoom: Enter digital zoom. See “Digital zoom” on page 33 for further information.
Image Settings: Enter the image settings menu to modify the image lighting levels.
There are two options:
Chapter 5: Live view
TruVision NVR 10 User Manual 33
Icon Description
Preset Mode: These are preconfigured image lighting levels. Select one of the four
options depending on current lighting conditions:
- Standard: Use in standard lighting situations.
- Indoor: Use indoors.
- Dim Light: Use when the light level is low.
- Outdoor: Use when outdoors. The contrast and saturation values are high.
Customize: Modify brightness, contrast, saturation, and hue values. Click Restore to
restore image settings to previous values.
Click Restore to restore image settings to previous values. Click Default to return to
default values.
These settings can also be modified from the Camera Setup > Image menu (see page
“Image settings” on page 61.
Auxiliary Focus: Automatically focus the camera lens for the sharpest picture.
Lens Initialization: Initialize the lens of a camera with a motorized lens, such as PTZ
or IP cameras. This function helps to maintain lens focus accuracy over prolong periods
of time.
Close Toolbar: Close the toolbar.
Digital zoom
You can easily zoom in or out of a camera image in live view mode and playback using
the digital zoom command. The zoom command magnifies the camera image four
times. See Figure 9 below.
Figure 9: Digital zoom window
Chapter 5: Live view
34 TruVision NVR 10 User Manual
To quickly zoom in/out on a camera image:
1. Left-click the mouse on the desired camera. The live view toolbar appears.
2. Click the digital-zoom icon. The digital view window appears.
3. Left-click the mouse and drag the red square to the area of interest, or press the
arrow buttons on the front panel to position the red square. The selected area is
magnified.
4. To exit digital zoom, right-click the mouse.
PTZ preset and tours
When in live view you can quickly call up the list of existing presets, preset tours and
shadow tours by using the front panel, remote control, mouse and keypad.
Front panel Press Enter. PTZ control panel appears.
Mouse Left-click the mouse on the desired camera image. The live view toolbar appears.
Click the PTZ control icon to enter PTZ mode. The PTZ control panel appears.
Remote control Press the OK button. The PTZ control panel appears.
Keypad Press the Enter button on the keypad.
If the display was in multiview format, it changes to full-screen format for the selected
camera. See Figure 10 below for a description of the PTZ control panel.
Figure 10: PTZ control panel
Table 9: Description of the PTZ control panel
Name Description
1.
Directional pad/auto-
scan buttons Controls the movements and directions of the PTZ. The center
button is used to start auto-pan by the PTZ dome camera.
Chapter 5: Live view
TruVision NVR 10 User Manual 35
Name Description
2.
Zoom, focus, and iris Adjusts zoom, focus and iris.
3.
PTZ movement Adjusts the speed of PTZ movement.
4.
Toolbar
Turns on/off camera light.
Turns on/off camera wiper.
Zoom area.
Centers the PTZ dome camera image. This command is
not supported on all PTZ dome cameras.
Jumps to the home position.
5.
Select PTZ command Displays the desired function from the scroll bar: camera, preset,
preset tour or shadow tour.
6
. Exit Exits the PTZ control panel.
To call up a preset:
1. In live view, left-click the mouse and select the PTZ control icon in the quick access
toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.
– Or –
On the front panel, select the desired camera and press Enter to call up the quick
access toolbar. The PTZ control panel appears.
2. Scroll the toolbar to Preset and double-click the desired preset from the list. The
camera immediately jumps to the preset position.
To call up a preset tour:
1. In live view, left-click the mouse and select the PTZ control icon in the live view
toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.
– Or –
On the front panel, select the desired camera and press Enter to call up the live
view toolbar. The PTZ control panel appears.
2. Scroll the toolbar to Tour and double-click the desired preset tour from the list. The
camera immediately carries out the preset tour movement.
To call up a shadow tour:
1. In live view left-click the mouse and select the PTZ Control icon in the live view
toolbar. The PTZ control panel appears. Select the desired camera from the toolbar.
– Or –
On the front panel, select the desired camera and press Enter to call up the live
view toolbar. The PTZ control panel appears.
2. Scroll the toolbar to Shadow Tour and double-click the shadow tour from the list.
The camera immediately carries out the shadow tour movement.
36 TruVision NVR 10 User Manual
Chapter 6
Searching files
This chapter describes how to search and playback recorded videos as well as search
them by time, events, bookmarks, and snapshots.
Search video menu
You can easily search and play back recorded videos by time and date, events,
bookmarks, and snapshots.
Figure 11: The Search menu
The Search window has five submenus that allow you to carry out different searches by
theme:
Chapter 6: Searching files
TruVision NVR 10 User Manual 37
Search type
Description
Time and date
Search all video by time and date of recording.
Event
Search only event recorded files. Files can be searched by alarm inputs, text
insertion, or intelligent alarms.
Bookmark
Search recorded files with bookmarks.
Snapshot
Search snapshots.
Search results
A search will usually produce a list of recording files, which may extend to several
pages. The files are listed by date and time. The most recent file is listed first. You can
then select a file to play it back. See Figure 12 below for an example of a search. A
recording file can be up to 1GB in size. Every day at midnight a new recording file is
started, and each event is also stored as a separate recording file. For more details
about how to archive multiple recording files, please reference the Archiving
instructions in the appendices of the user manual.
Only one file can be played back at a time.
Figure 12: Example of a search result list
1. Click to playback the selected video.
2. Click to lock recording to prevent it from being
overwritten.
Search and play back recordings by time and
video type
You can search recorded video by time and video type, such as continuous recordings,
alarms, and all recordings. Video can be played back simultaneously across several
cameras.
Chapter 6: Searching files
38 TruVision NVR 10 User Manual
To search archived video files:
1. In live view right-click the mouse on the desired video pane and select Search
Video. The Search menu appears.
2. Select the desired cameras, record type, file type as well as start and end times of
the recording.
3. Click Search. The list of search results appears.
4. Click to play back the search results:
To immediately access archived footage:
1. In the Search menu, click the “Time & Date” tab.
2. Select the desired cameras, record type, file type as well as start and end times of
the recording. Up to four cameras can be selected.
3. Click Go. The simultaneous playback of up to four cameras for the indicated time
will start.
Search and play back recordings by event
You can search recorded video by event type: text insertion, intelligent alarms, and
alarm input.
To play back search results:
1. In live view right-click the mouse on the desired video pane and select Search
Video. The Search menu appears.
2. In the Search menu, click the “Event” tab.
3. Select the desired event type as well as start and end times of the recording.
4. Select the desired alarm inputs or channels.
If you selected “Intelligent Alarm” as the event type, select the required IP cameras.
5. Click Search. The list of search results appears.
6. Select the desired video from the list.
7. In the search results window, you can:
- Click Play to playback the footage
- Click Archive to archive results
- Click Details to display more information about an event.
Note: You can modify the pre- and post-play periods of a recording.
Chapter 6: Searching files
TruVision NVR 10 User Manual 39
Search bookmarked recordings
For information on creating bookmarks, see “Creating bookmarks” on page 47.
To search for a bookmark:
1. In live view right-click the mouse on the desired video pane and select Search
Video. The Search menu appears.
2. In the Search menu, click the “Bookmark” tab.
3. Select the desired cameras as well as start and end times of the recording to be
searched. Also select the type of bookmark to be searched.
If searching for customized bookmarks, enter a keyword from the bookmark name.
Click Search. The list of bookmarks appears.
4. Select the desired bookmark from the list.
5. Select a bookmark and do one of the following:
Click the Edit button to edit a bookmark’s name.
- Or -
Click the Delete button to delete a bookmark.
- Or -
Click the Play button to play back a bookmark.
Search snapshots
You can search video snapshots. See “Live view mouse menu” on page 30 on how to
create snapshots.
To search for snapshots:
1. In live view right-click the mouse on the desired video pane and select Search
Video. The Search menu appears.
2. In the Search menu, click the “Snapshot” tab.
3. Select the desired cameras as well as start and end times of the recording to be
searched.
4. Click Search. The list of snapshots appears.
5. Select a snapshot to see it in the thumbnail window. Click its Play button to see
it in full-screen mode.
6. When in full-screen mode, move the cursor to the right edge of the window to see
the complete list of snapshots found in the search. Click their Play buttons to see
them in full-screen mode.
Chapter 6: Searching files
40 TruVision NVR 10 User Manual
7. To see a slideshow of all the snapshots found, click the or buttons on the
snapshot toolbar to sequence forwards or backwards through the shots.
Log search
You can open video footage from the results of a log search. Refer to “Search the
system log” on page 111 for more information.
TruVision NVR 10 User Manual 41
Chapter 7
Playback functionality
The recorder lets you quickly locate and play back recorded video. There are three
ways to play back video:
Instant playback of the most recently recorded video
24-hour playback of one day’s recorded video
Search video by specific time, events, bookmarks, or snapshots (see Chapter 6
“Searching files” on page 36 for further information)
The recorder continues to record the live view from a camera while simultaneously
playing back video on that camera display. You must have the access privilege to play
back recordings (see “Customize a user’s access privileges” on page 104 for more
information).
Figure 13: Playback window (24-hour playback shown)
Chapter 7: Playback functionality
42 TruVision NVR 10 User Manual
1. Playback viewer.
2. Camera panel. Select the cameras for
playback. Move the mouse over the area to
display the list of cameras available.
3. Calendar panel.
Blue: Current date
Green/Yellow/Red: Recordings available
on the recorder.
4. Playback control toolbar. See Figure 14
below for more information.
5. Time bar: Time of actual playback. This is only
displayed in 24-hour playback.
6. 24-hour recording progress bar: This bar
displays how much of the 24-hour period has
been recorded.
7. Recording type: Description of the color coding
of recording types that appear in the playback
progress bar. Green indicates constant
recording. Red indicates alarm recording. Yellow
indicates motion recording. Pale green indicates
manual recording. Pale blue indicates text
insertion.
The playback control toolbar
It is easy to manually control playback using the playback control toolbar. See
Figure 14 below.
Note: The playback control toolbar does not appear for instant playback.
Figure 14: Playback control toolbar (Search playback example shown)
Item
Description
1
. Audio and video control toolbar:
/ Audio on/off.
/ Start/stop a video clip during playback. Sections of a recording can be saved to an
external storage device.
Add default bookmark.
Add customized bookmark.
Bookmark management.
Click to see the list of bookmarks and their times. They can be renamed or
deleted.
Digital zoom.
Click to enter the digital zoom function. Click again to exit. See “Digital zoom” on
page 33 for more information.
Archive files.
2
. Playback control toolbar:
Reverse play the recording. Click again to pause.
Stop playback. Time displayed is 00:00:00.
Play recording.
Fast forward playback by the configured skip time (default is 30 seconds).
Chapter 7: Playback functionality
TruVision NVR 10 User Manual 43
Item
Description
Reverse playback by the configured skip time (default is 30 seconds).
Decrease playback speed: Options available are: ½ speed, ¼ speed, 1/8 speed,
single frame.
Increase playback speed. Options available are: 2X speed, 4X speed, 8X speed,
32X speed.
Play previous file/day/event recording.
Play next file/day/event recording in the search result.
3
. Recording type: Description of the color coding of the five recording types that appear in
the playback progress bar. Green indicates continuous recording. Yellow indicates motion
detection. Blue indicates text insertion. Pale green indicates manual recording. Red
indicates alarm recording.
4
. Call up the Search window to search for recorded video files.
5
. Hide the playback control toolbar.
6
. For 24-hour playback mode, quit playback and return to live view.
For playback from search mode, quit playback and return to the search window.
7
. Playback bar: This bar displays the playback recording. It indicates in color the type of
recording. Constant recording is shown in the example above.
8
. Timeline: Allows you to jump forwards or backwards in time. The timeline moves left
(oldest video) to right (newest video). Click a location on it for where you want playback to
start.
In 24-hour playback, the cursor shows the actual time.
In search playback, the cursor is a ball. The actual playback time of the ball position and
how much playback has already played are also displayed.
Playback mouse menu
You can quickly access playback options by placing the cursor on a playback image on-
screen and clicking the right-button of the mouse. The playback pop-up menu appears
(see Figure 15 below). The list of options available depends on the type of playback.
Figure 15: The playback pop-up menus
24-hour playback: Search result playback:
Chapter 7: Playback functionality
44 TruVision NVR 10 User Manual
Name
Description
1
. Camera Select a camera for playback.
2
. Video Search Return to the Search window.
3
. Digital Zoom Enter the digital zoom function for the selected camera. See “Digital zoom in
playback” on page 47 for more information.
4
. Skip Time Modify the playback skip time. See “Playback speed and skip time” on page 45
for more information.
5
. Capture Capture a snapshot of the video.
6
. Control Panel Hide or display the playback control toolbar.
7
. Exit Return to live view or video search.
Instant playback
Use the live view toolbar to perform instant replay of a predefined period (default time is
five minutes). This can be useful to review an event that has just happened. Only one
camera at a time can be selected.
You can modify the playback period in the Instant Replay Duration menu. See page 85
for further information.
To instantly replay recorded video:
1. In live view mode, left-click the mouse on the desired camera image. The live view
toolbar appears. Click the Instant Playback icon .
2. Click the Channel icon and select the desired camera from the drop-down list.
Click OK.
Playback starts immediately. The Instant Playback scroll bar appears under the
selected camera.
3. Click Pause on the toolbar to pause playback.
Click Play to restart playback.
Click Stop to stop playback and return to live view.
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TruVision NVR 10 User Manual 45
24-hour playback
Use this option to access one day of video recordings for the selected camera.
Playback starts at midnight and runs for the 24-hour period. 24-hour playback is shown
in full-screen view. See Figure 14 on page 42 for a description of the playback control
toolbar.
• Using the mouse:
1. In live view mode right-click the mouse on the desired camera image. In the mouse
toolbar, click 24-hour Playback.
The playback screen appears. By default, the camera is in full-screen mode.
2. To select more than one camera for synchronous playback or to select playback
from a different day, move the mouse to the right edge of the screen. The camera
list and calendar appear. Check the desired cameras and/or another day. Up to 8
cameras can be selected.
Playback starts immediately you have selected the camera and times.
Note: A message appears if there are no recordings found during this period.
3. Use the playback control toolbar to manually control playback.
4. Click Exit to return to live view.
– Or –
Right-click the mouse and click Exit from the mouse menu to return to the previous
window.
• Using the front panel:
1. Select the camera for playback and press the Play button. Playback from the
selected camera starts immediately.
Note: Synchronous playback is only available using the mouse. If live view was
showing multiview, only the camera in the top-left channel on screen will be played
back.
2. To select a different camera for playback, press the numerical button of the desired
camera.
3. Press Live to return to live view.
Playback speed and skip time
Use the direction buttons on the front panel to modify the playback speed, and to jump
forwards or backwards.
The default skip time is 30 seconds. However, you can easily change it.
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46 TruVision NVR 10 User Manual
To set the playback skip time:
1. In playback mode, right-click the mouse and click Skip Time on the pop-up menu.
The Skip Time menu appears.
2. Select a skip time between 10 and 300 seconds. The default skip time is 30
seconds.
To change the playback speed:
From the front panel:
Press the left and right buttons to speed up and slow down recorded video.
From the playback window using the mouse:
Click and to speed up and slow down recorded video.
To skip forwards or backwards during playback:
From the front panel:
Press the up and down buttons to jump recorded video forwards and backwards by a
set skip time.
From the playback window using the mouse:
Click and to jump recorded video forwards and backwards by a set skip time.
— Or —
Click a location on the timeline for where you want playback to start.
Playing back frame-by-frame
You can play back a selected video at different speeds. This allows you to carefully
examine an event frame-by-frame as it happens.
The current frame rate is shown on the right of the playback control toolbar.
To play back frame-by-frame:
• Using a mouse:
1. In playback mode click the Speed Down button in the playback control toolbar
until the speed changes to single frame.
2. Click the Pause button to advance the video frame by frame.
• Using the front panel:
1. In playback mode move the left direction button to left to scroll down through the
speed changes until single frame.
2. Press Enter to advance the video frame by frame.
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TruVision NVR 10 User Manual 47
Digital zoom in playback
You can zoom in on an image during playback to see it in greater detail. There are two
ways to perform digital zoom in playback.
To digitally zoom-in during playback:
1. In playback mode, right-click the mouse and select Digital Zoom in the pop-up
menu.
— Or —
Click the Digital Zoom icon in the playback control toolbar.
The playback control toolbar disappears. The digital zoom window appears.
2. Left-click the mouse and drag the red square in the digital zoom window to the area
of interest, or move the joystick on the front panel to position the red square. The
selected area is magnified.
3. Right-click the mouse to quit the digital zoom mode and return to full-screen
playback mode. The playback control toolbar reappears.
Creating bookmarks
You can bookmark the important scenes in a recorded file for later reference.
Bookmarks flag the start of a scene. Up to 64 bookmarks can be saved in a video file.
There are two types of bookmarks:
• Default bookmark : All default bookmarks have the same generic name,
“BOOKMARK”.
• Customized bookmark : The bookmark is given a name for easy identification.
The same name can be used for several bookmarks.
You can search both types.
To create a bookmark:
1. Open a 24-hour playback window or the playback window from a search result.
2. In the playback recording, click the timeline bar where you want the bookmark to be.
The green time line jumps to this position. Click the button for the type of bookmark
you want, and enter the bookmark name if required.
In the playback recording from a search, click the scroll bar where you want the
bookmark to be. The scroll bar ball jumps to this position. Click the button for the
type of bookmark you want, and enter the bookmark name if required. The
bookmark is saved.
3. Click the bookmark management button to see the list of bookmarks saved. The
name of a bookmark can be edited. The bookmark can also be deleted.
48 TruVision NVR 10 User Manual
Chapter 8
Archiving files
Archive recorded files on an external device such as USB flash drive, USB HDDs or a
DVD burner. You must be in live view to archive video. Access to archive commands
may require a password.
Before starting to archive files, ensure that you have the backup device connected to
the recorder. It can be detected automatically by the recorder.
Note: The recorder supports USB DVD and USB HD on the front and back USB ports.
Archiving files
There are two ways to archive files:
Quick Archive button: Quick archive lets you archive recorded files quickly by using
the Archive button on the front panel. The recorder then downloads all the recorded
files on the unit to fill the available memory space on the media. This option is not
available via the mouse.
Search results window: In many search results windows there is an “Archive” button.
Click it to bring you to the archive window of the selected video in the search result.
Quick Archive
To archive recorded video using Quick Archive:
1. Insert the backup device into the recorder.
If using a USB memory drive, insert the device into the USB port on the front panel.
If more than one media type is found, the USB device takes precedence over the
others.
2. Press Archive on the front panel or remote control to open the quick archive
window.
3. Click Start or press Archive on the front panel again. The unit starts to download
all the files listed.
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TruVision NVR 10 User Manual 49
Note: If there is a capacity limitation on the backup device, only the most recent files
will be backed up.
A message will appear to confirm when the download is complete.
Archive menu
You can insert a mini-USB hub to the USB port to attach a mouse for navigation or a
USB drive for archiving. However, the unit may not support all types of USB hubs.
The Archive options available may depend on the type of backup device selected.
Figure 16: Example of an archive menu
Function Description
1.
Device name Select one of the storage media for archiving. If the backup device is not
recognized:
• Click the Refresh button
• Reconnect device
• Check for compatibility from vendor
2.
Refresh Refresh the search results if any parameters have been modified.
3.
Name Files found on the backup device are listed.
4.
Delete Click to delete a selected file from the backup device.
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50 TruVision NVR 10 User Manual
Function Description
5.
Play Click to play selected file.
6.
Free space Free space available on the backup device is displayed.
7.
Seal disc Select to prevent other files being recorded onto the disc.
8.
Include Player Select to automatically include the Player tool when archiving files.
9.
New folder Create a new folder on the backup device. Files from the recorder can be
archived to a specific folder.
10.
Format Format the USB/eSATA drive.
11.
Archive Start downloading selected files onto the backup device.
12.
Cancel Cancel search and return to previous menu.
To export recorded files to a backup device:
1. Connect the backup device to the recorder.
If using a USB memory drive, insert the device into the USB port on the front panel.
If using a digital video disk (DVD) or eSATA drive, insert the disc into the DVD drive.
If both media are found in the recorder, the USB device takes precedence over the
DVD.
2. In live view mode press the Search button on the front panel or remote control.
- Or -
Right-click the mouse and select Advanced Search.
The Advanced Search window appears.
3. Select the cameras and search parameters required.
4. Click Search. The list of results appears.
5. Select the files to export.
Note: You can click the Play button to verify that the selected files are the files to
export.
6. Click Archive. The Archive window appears.
7. Select the storage medium to export to from the drop-down list.
8. Click Archive to begin the backup process.
Create and archive video clips
You can save important scenes in a recorded file for later reference by creating video
clips of selected portions of the file during playback. When an intruder, for example,
crosses in front of several cameras you can save the video clip of the intruder’s path
across these cameras in a single file.
Up to 30 video clips can be made from a recording.
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TruVision NVR 10 User Manual 51
Note: This feature is only available using the mouse.
To export video clips during playback:
1. Connect the backup device to the recorder.
2. Search for the required files to play back. See “Search video menu” on page 36.
3. Select the file or files to play back and click Play. Playback starts immediately.
4. Click the playback timeline where you want the video clip to start and click the Start
Clipping button.
5. Click the playback timeline where you want the video clip to stop and click the End
Clipping button.
6. Repeat for additional clips.
7. Exit playback mode. A message appears asking if you want to save the video clips.
8. Click Yes to archive the clips. The Archive window appears.
Click No to exit and return to the search results window. The clips are not saved.
9. In the Archive window select from the drop-down list the backup device to be used.
10. Click Archive. File downloading starts.
Note: You can create a new folder for the video clips. Press the New Folder button
and enter the folder name.
Playing back archived files on a PC
Use the standard file player software, TruVision Player, to play back the archived video
on your PC. It is downloaded automatically from the recorder when archiving files onto
a backup device.
Note that in some cases a limited file player is included in the recorder. If so, when
opening the file player on your PC, the software will prompt a message stating that a
full version of the player is available for download from our website.
52
Chapter 9
Display settings
Use the Display Settings menu to modify how the camera images appear on screen.
Display settings
Use the Display Settings menu to adjust the settings related to the local monitor output
of the recorder, such as selecting the main and event monitors, multiview layout,
display the monitor time bar, sequence dwell time options, and enable or disable the
local audio output. See Figure 17 below.
Figure 17: Display Settings window
Table 10: Description of the Display setup window
Option Description
1.
Picture Setting
Define the desired output mode.
Select one of the options from the drop-down list: Standard, Bright, Soft,
or Vivid, and click Apply.
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TruVision NVR 10 User Manual 53
Option Description
2.
Resolution
Define the resolution of the selected monitor.
Select one of the options from the drop-down list and click Apply. The
selected resolution must be the same as that of the monitor.
3.
Display Status Icons
Define whether the status icons are displayed. Default is Enable.
4.
Timebar Transparent
Select the transparency of the monitor output time bar on
screen relative
to the background to make the time bar easier to read.
Check the box to enable/disable. Default is Disable.
5.
Enable Timebar
Select whether the monitor output time bar appears on screen.
Check the box to enable/disable. Default is Enable.
6.
Video Output Interface
Select the desired video output interface to apply: VGA/HDMI. Default is
VGA/HDMI.
7.
Default View
The factory default multiview format displays all channels (2x2 layout for
the 4-channel NVR 10 and 4x4 layout for the 8/16-channel NVR 10).
8.
Sequence Dwell Time
Set the length of time for which a camera image is displayed on the
selected monitor before moving to the next camera during sequencing.
Default is off (“No Switch”).
9.
Enable Audio
Output Select whether to hear audio from cameras in both live and playback
mode. However, in order to be able to hear audio in playback, you must
enable the audio output setting. Default is Disable.
Check the box to enable/disable audio output.
10.
Event
Monitor Select which monitor will be the event monitor showing full screen
monitoring in case of events: HDMI/VGA. Default is HDMI/VGA.
11.
Event Full Screen
Monitoring Dwell Time
Set the length of time during which an image is displayed on the event
monitor in full screen in case of an event. Default is 10 seconds.
12.
Alarm Full Screen
Monitoring Dwell Time
Set the length of time during which an image is displayed on the event
monitor in full screen in case of an alarm. Default is 10 seconds.
Layout
The Layout window allows you to define the layout of each of the different views as they
are shown when selecting the different live views or the sequencing order.
The cameras are sequenced in numeric order by default. You can change the order of
the cameras for all monitors.
The camera order in the different views is consistent. This means that if Channel 2 is
the first camera shown in the single camera view then it will also be the top left camera
of the 4-channel view.
You can switch the channel of a camera with that of another camera in the system. This
lets you, for example, have the images of camera 1 appear on channel 10, and the
images of camera 10 appear on channel 1. This feature is useful when you want to
watch the sequence of images from specific cameras so that they are next to each
other on-screen.
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54 TruVision NVR 10 User Manual
See Figure 18 below. Each video tile displays both the order of the camera on screen
and the camera number.
Figure 18: Camera layout window
Multiview
layout selection
bar
Camera order
in the
sequence
Camera
number
selection
TruVision NVR 10 User Manual 55
Chapter 10
Camera setup
Use the Camera Setup menu to configure IP cameras. You can also configure the
camera status, OSD, snapshots, recording settings, image settings, PoE setup, motion
detection, privacy masking, camera tampering, restrict access, PTZ configurations and
VCA settings.
Note: Not all settings are available for IP cameras. For advanced IP camera settings,
please consult the IP camera web browser interface.
Supported IP cameras
The NVR supports TruVision and UltraView IP cameras as well as TVE encoders. It
supports a wide range of third party IP cameras through compliancy with the Onvif and
PSIA standards for open camera communication.
IP camera status
The IP camera status menu allows you to add, edit and remove cameras to the
recorder, as well as update the cameras’ firmware.
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56 TruVision NVR 10 User Manual
Figure 19: IP camera window
Table 11: Description of the IP camera window
Option Description
1.
IP camera list
This shows the list of IP cameras added to the recorder. The camera
information shown is: Camera No., Status, PoE port, Edit, Advanced Set,
Live View, Camera Name, IP Camera Address, Manage Port, Protocol,
Device Model, Serial Number, and Firmware.
2.
Sync Password
Change the cameras password or Sync with the “admin” password.
3.
Manual Add
Add the selected cameras from the search results list to the recorder
system without modifying the camera configuration.
4.
Device Search/Add
Search the network for available IP cameras. Add an IP camera to the
recorder system.
5.
Upgrade
Upgrade IP camera software. Insert USB flash drive in the recorder and
select the upgrade file. The camera will automatically reboot once the
software is upgraded.
6.
Delete
Delete the selected IP camera from the list.
7.
Refresh
Update the information displayed on a camera in the recorder device list.
To automatically add an IP camera:
1. From the menu toolbar, click Camera Setup > IP Camera Status.
2. Click Device Search/Add to search for any supported IP cameras located in the
recorder LAN.
Note: To change an IP camera’s IP address prior to adding it to a recorder, in the
device’s search/add pop-up window, click ‘Edit’ and enter the required IP address as
well as the IP camera’s credntials to chage it’s IP address.
3. Check the boxes of the cameras that you want to add to the recorder.
4. Click Add to add the selected cameras to the list of devices in the recorder. Click
Done when complete in order to return to the main window.
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TruVision NVR 10 User Manual 57
The cameras are added to the end of the list of devices.
5. To test if a camera connection is operational, select the desired camera from the list
of devices connected to the recorder and click Live. A pop-up window should
appear showing the camera’s live view.
Note: If cameras still have default settings, they might have the same IP addresses.
This creates an IP conflict. Use the Edit button to assign a different IP address to
each camera. Before adding the IP camera to the recorder, use the Edit button to
assign a different IP address to each camera. Ensure that for each camera to
successfully connect the cameras.
To manually add an IP camera:
1. From the menu toolbar, click Camera Setup > IP Camera Status.
2. Click Manual Add. In the pop-up window, enter the camera details such as the IP
camera address/domain, protocol, management port, user name and password.
Click OK.
The camera is added to the end of the list of devices.
Note: Only one camera can be manually added at a time.
Camera recording settings
The camera recording settings allow you to define the configuration per camera per
stream recording mode.
To configure recording settings:
1. From the menu toolbar, click Camera Recording Settings.
2. Select the camera you want to configure.
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58 TruVision NVR 10 User Manual
3. Configure the following recording settings (options available depend on the camera
model):
• Stream Record Mode: Select one of the stream types to configure the recording
parameters of that record mode: Mainstream (TL-Hi) (default), Mainstream (TL-
Lo), Mainstream (Event), Mainstream (Alarm), or Substream.
• Stream Type: Select the type of stream to record, either video or video and
audio.
• Resolution: Select the resolution of the recording. Options include: 1920*1080
(1080P), 1280*720 (HD720P), 960*576 (960H), 704*576 (4CIF), 640*480 (VGA),
352*288 (CIF).
• Bitrate Type: Select Variable (default) or Constant. If “Variable” is selected, the
bandwidth can vary depending on video quality and the bandwidth required. If
“Constant” is selected the video streaming is always at the maximum bit rate
selected.
• Video Quality: Select the quality at which to record. If “Constant” is selected as
the bit rate type, this option is unavailable.
If a low video quality is selected, the image quality is poorer and the bandwidth
required is reduced thereby allowing recording over a longer period of time.
• Frame Rate: Select the recording frame rate.
• Max. Bitrate mode: Select the general (Default) or customized option.
• Max. Bitrate (kbps): If the customized maximum bit rate mode was selected,
enter the value here. It must be between 32 and 4096 kbps. It is calculated from
the frame rate and time required. Default is 1792.
• Pre Event: This is the time the camera starts recording before the event. Select
the time in seconds from the list to start pre-recording before the event. Default
is 5 seconds.
The maximum pre-recording times available depend on the constant bit rate.
See “Maximum storage times” in the appendix.
• Post Event: This is the time the camera continues to record after the event.
Select the time in seconds from the list to stop post-recording after the event.
Default is 5 seconds.
• Auto Delete (day): Select the number of days after which recorded video from
the specified camera is permanently deleted from the HDD. A “day” is defined as
the 24-hour period from when the auto delete mode (ADM) was set.
The maximum number of days that can be set is 9999. However, the actual
number of days permitted depends on the HDD capacity. If the value is set to ‘0’,
the option is disabled. Default is disable.
• Record Audio: Enable to record sound with the images. Default is enable.
4. Click Apply to save the settings.
5. Click Apply to save the settings.
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TruVision NVR 10 User Manual 59
PoE setup
It is important when installing IP cameras to calculate the total power consumption
required so that it is less than the power budget of the NVR switches. The NVR lets you
easily track on-screen the current and remaining power consumption for all cameras
directly connected to its switches. See Figure 20 below.
Figure 20: PoE power budget information on IP cameras
1. Select the PoE type required for each camera.
2. Dynamic tracking of the current PoE power consumption (blue), unallocated PoE power (white), and
remaining allocated PoE power budget (green) shown.
The IP cameras will specify which type of PoE they require. You can set up each
camera individually for no PoE, PoE-at, PoE-af, or 15 W. A PoE port can support up to
30 W maximum.
The NVR has a maximum of eight PoE ports, depending on the model. The total PoE
power budget for the 4-channel NVR is 50 W, and that for the 8 and 16-channel NVRs
is 120 W.
The PoE-af port can support between 0 and 15.4 W and the PoE-at port can support
between 0 and 30 W. See Table 12 below for a description of the maximum number of
IP cameras that can be connected depending on the PoE type used.
Table 12: Maximum number of IP cameras that can be connected by PoE power consumption
NVR 12.5 W 15 W PoE-af PoE-at
4
-channel 4 - 3 1
8
-channel - 8 7 4
16
-channel - 8 7 4
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60 TruVision NVR 10 User Manual
To display the PoE power consumption information:
1. From the menu toolbar, click Camera Management > Camera > PoE Setup.
2. Select the PoE type required for each camera: No PoE, PoE-af, PoE-at, or 15.0 W.
3. Click Apply to save the settings and then click Back to return to live view.
Snapshots
You can define the image quality and resolution of snapshots for each camera.
Snapshots can be taken at any time during live view or playback, or can be created
when an alarm occurs and sent by email or sent to an FTP server.
To configure snapshots:
1. From the menu toolbar, click Camera Setup > Snapshots.
2. Select the desired camera.
3. Select the snapshot resolution from the drop-down list.
Select QCIF, CIF, 4CIF, or Maximum. Maximum is the maximum available
resolution from the camera. For IP cameras, this is the resolution being recorded.
4. Select the snapshot quality from the drop-down list (low, medium or high).
5. Click Apply to save the settings.
6. To copy the settings to other cameras, click Copy and select the desired cameras.
Click OK.
7. Click Exit to return to live view.
Camera OSD
The recorder lets you configure which information is displayed on-screen for each
individual camera.
The on-screen display (OSD) settings appear in live view mode and include the camera
name, time and date. They are part of the image and are therefore also recorded.
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To configure the OSD settings:
1. From the menu toolbar, click Camera Setup > Camera OSD.
2. Enter a name for the camera (1), if required. The name can have up to 32
alphanumeric characters.
3. Check the Display Name (2), Display Date (3), and Display Day (4) boxes to
display the camera name, date, and week.
4. Select a date format and a time format (5).
5. Select how you want the camera information displayed (6).
Select one of the options from the drop-down list. Default is non-transparent/non-
flashing.
• Transparent & Flashing
• Transparent & Not flashing
• Non-transparent & Flashing
• Non-transparent & Not flashing
6. To change the size of the OSD font displayed, select one of the options from OSD
Font (7).
7. There are two colored text boxes in the camera view window; one for the camera
name (red box) and the other for the date/time (yellow box). Using the mouse, click
and drag a text box to the display position (8).
8. To copy the settings to other cameras, click Copy and select the desired cameras.
Click OK.
9. Click Apply to save the settings and then click Exit to return to live view.
Image settings
The Image tab allows you to adjust image settings for each individual camera channel.
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62 TruVision NVR 10 User Manual
You may need to adjust the camera image depending on the location background in
order to get the best image quality.
The system has image settings for frequently encountered lighting conditions;
Standard, Indoor, Dim Light and Outdoor. You can also manually adjust the brightness,
contrast, saturation, hue and saturation values.
You can modify the digital noise reduction (DNR) value to improve image quality. This
function removes image noise from a video signal, which can be more pronounced in
low light conditions.
Note: These options can also be modified from the image settings button on the live
view toolbar (see “Live view toolbar” on page 32).
To adjust display settings:
1. From the menu toolbar, click Camera Setup > Image.
2. Select the camera for which to adjust the video image settings (Standard, Indoor,
Dim Light, or Outdoor).
3. Adjust the brightness, contrast, saturation, hue, sharpness and digital noise
reduction values by dragging each scroll bar.
Click the Default button to return image setting values to the default position.
4. Click Apply to save the settings and then click Exit to return to live view.
Motion detection
The motion detection menu allows you to enable or disable motion detection for each
camera, as well as create motion grids, set the sensitivity of the motion detection and
link motion detection to a specific action.
To set up motion detection:
1. From the menu toolbar, click Camera Setup > Motion.
Areas covered by the red grid are sensitive to motion detection.
2. Select the camera to detect motion. Each camera must be set up individually.
3. Check Enable Motion Detection. If this is not enabled, motion will not be recorded.
4. Select the areas on-screen to be sensitive to motion.
Click and drag the mouse cursor across the window to deselect areas sensitive to
motion detection.
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Click Full Screen to activate the whole screen or Clear to clear the screen.
5. Set the sensitivity level.
Drag the Sensitivity scroll bar to the desired sensitivity level. Default is 3.
6. Specify the target size.
In the Target Size option, specify how many grid squares must be activated before
motion is detected. Enter a value between 0 and 255 squares. Default is 1 square.
7. Select the cameras that will start the motion recording schedule once motion is
detected.
Click Actions. The Actions window appears. Click the Trigger Channel tab and
select the cameras that will record when a motion alarm is triggered. Click Apply to
save the settings.
8. Select the arming schedules for motion detection.
In the Actions window, click the Arming Schedule tab and select the day of the
week and the time periods during the day when motion can be recorded. You can
schedule up to eight time periods in a day. Default is 24 hours.
Click Apply to save the settings. Click Copy to copy the settings to other days of
the week.
Note: Time periods defined cannot overlap.
9. Link the corresponding action to motion detection.
In the Actions window, click the Actions tab to define the method by which you want
the recorder to notify you of the alarm (see page 89 for the list of alarm notification
types available). “Notify Alarm Host” is the default selection. More than one option
can be selected.
Click Apply to save settings.
10. Click OK to return to the motion detection settings window.
11. Click Exit to return to live view.
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64 TruVision NVR 10 User Manual
Privacy mask
You can define an area on screen to remain hidden from view and recording. For
example, you can choose to block the view of a camera when overlooking residential
premises. This hidden area is referred to as privacy masking. Privacy masking cannot
be viewed in live view or recorded mode, and appears as a black area on the video
image.
For IP cameras, the amount of privacy masks is determined by the amount supported
by the camera.
To setup a privacy mask:
1. From the menu toolbar, click Camera Setup > Privacy Mask.
2. Select the camera for which to set up privacy masking.
3. Check the Enable Privacy Mask box to enable the feature.
4. Set up the mask area. Up to four areas can be set.
Using the mouse, click and drag a privacy-mask box in the camera view window
over the desired area. You can set up to four areas for privacy masking. Masked
areas are dimmed and outlined in four different colors. Click Apply to save settings.
To delete a mask, check the desired mask and click Clear for that color mask.
5. To copy the settings to other cameras, click Copy and select the desired cameras.
Click OK.
6. Click Apply to save the settings and then click Exit to return to live view.
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Camera tamper
You can setup the recorder to alert you when the camera view has changed such as
when someone has deliberately blocked the camera view by spraying paint on the lens
or by moving the camera. Tampering detection only applies when the whole image is
covered and all light is blocked. You cannot select a specific area of the camera screen
to detect tampering.
Note: It is strongly recommended not to configure for video tampering when using PTZ
dome cameras.
To set up video tampering detection:
1. From the menu toolbar, click Camera Setup > Camera Tamper.
2. Select a camera to configure for video loss detection.
3. Check the Enable Tamper-proof box to enable the feature.
4. Select the tamper detection sensitivity level by clicking the sensitivity scroll bar.
Higher sensitivity is to the right of the bar.
5. Select the recording schedules for the tamper.
Click Actions and then select the Arming Schedule tab to select the day of the
week and the time periods during the day when motion can be recorded. You can
schedule up to eight time periods in a day. Default is 24 hours.
Click Apply to save the settings. Click Copy to copy the settings to other days of
the week and holiday period.
Note: The time periods defined cannot overlap.
6. Select the response method to an external alarm.
Click Actions and then select the Actions tab to select the method by which you
want the recorder to notify you of the alarm: Full-screen monitoring, Enable alarm
audio, Notify alarm host, Send email, and Trigger alarm output. See page 89 for the
list of alarm notification types.
Click Apply to save settings and then OK to return to the main window.
7. Click Exit to return to live view.
Restricted access camera
Restricted access cameras are cameras that are only visible to specific users.
There may be occasions when you want to control who can see a camera image on a
local monitor, such as if there is a camera located in a changing room. The recorder
lets you select which camera (or cameras) is not displayed on the local monitor unless
the user is logged in and has permission to view the camera images. A restricted
access camera is not displayed on screen when no user is logged in. Instead a person
walking by sees a black screen. See Figure 21 below.
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66 TruVision NVR 10 User Manual
Figure 21: Example of a restricted access camera image
To set up a camera for a restricted access view:
1. From the menu toolbar, click Camera Setup > Restricted Access Camera.
2. Check which IP camera or cameras you want to have restricted access and click
Apply.
3. Click Exit to return to live view.
VCA Setup
You can link actions to a VCA alarm from IP cameras that support this feature.
To setup VCA alarm actions:
1. From the menu toolbar, click Camera Setup > VCA.
2. Select the camera for which to set up the VCA alarm.
3. Check the Enable VCA Alarm box to enable the feature.
4. Click the Actions button to define which actions are required with the VCA events
from each camera.
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5. Click Apply to save the settings and then click Exit to return to live view.
Configure PTZ settings
Use the PTZ Setup menu to configure IP cameras.
Ensure that the PTZ dome cameras are correctly connected to the RS-485 port on the
back panel.
Note: If a camera does not work correctly after configuring the recorder, check the
parameters entered.
To configure PTZ dome camera settings:
1. Click the PTZ Control icon on the live view toolbar.
– Or –
From the menu toolbar, click Camera Setup > PTZ Setup.
2. Select the camera, baud rate, data bit, stop bit, parity, flow control, PTZ protocol and
address for the camera. See Appendix E “Default menu settings” on page 134 for
the default values.
Note: It is important to ensure that the settings correspond with those used in the
PTZ camera.
3. Click Copy to copy the settings to another camera, if required, and select the
cameras.
4. Click Apply to save the settings and then click Exit to return to live view.
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PTZ presets and tours
Presets are previously defined locations of an PTZ dome camera. It allows you to
quickly move the PTZ dome camera to a desired position. They are configured and
modified from the Camera Setup > PTZ Presets/Tours window (see Figure 22 below).
Tours are series of presets. Shadow tours allow you to record the manual movement of
a PTZ and follow the same tour at a later date.
Note: The PTZ dome camera used must be able to support a preset command.
Figure 22: PTZ configuration window
Table 13: Description of the PTZ configuration window
Name Description
1
. Save preset Saves preset.
2
. Call preset Calls up pre-existing preset.
3
. Shadow tour toolbar
Starts recording the shadow tour.
Saves the shadow tour.
Starts the selected shadow tour.
Deletes the selected shadow tour.
4
. Preset tour toolbar
Adds a step to a selected preset tour.
Starts the selected preset tour.
Stops the selected preset tour.
Deletes all the preset tour steps.
Scroll up the list.
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Name Description
Scroll down the list.
To set up a preset:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. Use the directional, zoom, focus and iris buttons to position the camera in the
desired preset location.
3. Check Save Preset and enter a preset number. The preset is enabled and stored in
the camera.
If the desired preset number is larger than the 17 numbers listed, click […]. The
Preset window appears. Select a preset number from the dropdown list and click the
OK button to save changes.
Note: Presets can be overwritten.
4. Click Exit to return to live view.
To call up a preset:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. Check Call Preset and enter the preset number to call up. The camera immediately
moves to that preset position.
3. Click Exit to return to live view.
To delete a preset:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. From the preset list, select a preset number, and click to delete the selected the
preset.
3. Click Exit to return to live view.
To call up a preset tour:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. Check Call Preset and enter the preset number to call up. The camera immediately
moves to that preset position.
3. Click Exit to return to live view.
To set up a preset tour:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. Select the preset tour number.
3. In the preset tour toolbar, click to add a step to the preset tour. The Step window
appears. Select the preset number, dwell time and speed of the step. Click OK to
save the settings.
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70 TruVision NVR 10 User Manual
Note: A preset tour should have at least two presets.
4. Repeat step 3 to configure other steps in the preset tour.
5. In the preset tour toolbar, click to call up the preset tour.
6. Click Exit to return to live view.
To call up a preset tour:
1. Click the PTZ Settings icon on the menu toolbar and select More Settings.
2. Select the desired preset tour from the list and click to start the tour. Click
to stop the preset tour.
3. Click Back to return to live view.
To delete a preset tour:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. From the preset tour list, select a tour number and click to delete the selected
the preset tour.
– Or –
In the preset tour toolbar, click to delete all the preset tours.
3. Click Exit to return to live view.
To set up a shadow tour:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. Select the shadow tour from the drop-down list.
3. To record a new shadow tour, click and use the directional buttons on the PTZ
control panel to move the camera along the desired path.
4. Click to save the shadow tour.
Note: The shadow tour can be overwritten.
5. Click Exit to return to live view.
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To call up a shadow tour:
1. From the menu toolbar, click Camera Setup > PTZ Preset/Tours.
2. Select the shadow tour from the list and click to start the tour. Click to stop
the shadow tour.
3. Click Exit to return to live view.
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Chapter 11
Network settings
The Network settings menu allows you to manage all network related aspects of the
recorder including general network settings, DDNS, NTP synchronization, email setup
and FTP server setup.
Additionally, the Net Detect and Network statistics menus provide you with a useful and
efficient tool to analyze the behavior of the recorder on the network.
You must correctly configure your recorder’s network settings before using it over the
networkin order to:
Connect IP cameras to it
Connect to the recorder over the LAN
Connect to the recorder over the internet
The recorder must have access to the internet when configuring the network settings.
Network settings
Note: As every network configuration may differ, please contact your Network
Administrator or ISP to see if your recorder requires specific IP addresses or port
numbers.
To configure general network settings:
1. From the menu toolbar, click Network Settings > Network Settings.
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2. Enter the required settings:
Option Description
1.
NIC Type
Network interface card (NIC) is a device used to connect the recorder
to a
network. Select the NIC type used from the drop-down list.
Default value is 10/100M self-adaptive for the 4 channel recorder and
10/100/1000M self-adaptive for the 8 or 16 channel recorders.
2.
Internal NIC IPv4
Address
Enter the internal NIC IPv4 address. This is the IP address of the
recorder's internal network managing only the PoE port cameras. This is
not the LAN IP address.
Default value is 192.168.254.1.
3.
Bridge PoE
Camera Network
Check this box to enable the Bridge PoE Camera Network.
Default value is Enable.
4.
Enable DHCP
DHCP (Dynamic Host Configuration Protocol) is a protocol for assigning
an IP address dynamically to a device each time it connects to a network.
Check this box if you have a DHCP server running and want your recorder
to automatically obtain an IP address and other network settings from that
server. The DHCP server is typically available in your router.
Default value is Disable.
5.
IPv4 Address
Enter the IP address for the recorder. This is the LAN IP address of the
recorder.
Default value is 192.168.1.82.
6.
IPv4 Subnet Mask
Enter the subnet mask for your network so the recorder
will be recognized
within the network.
Default value is 255.255.255.0.
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74 TruVision NVR 10 User Manual
Option Description
7.
IPv4 Default
G
ateway Enter the IP address of your network gateway so the recorder will be
recognized within the network. This is typically the IP address of your
router. Consult your router user manual or contact your ISP to get the
required information on your gateway.
Default value is 192.168.1.1.
8.
MAC Address
Displays the MAC address.
The MAC address is a unique identifier of your
recorder and it can not be changed.
9.
Preferred DNS
Server
Enter the preferred domain name server to use with the recorder. It must
match the DNS server information of your router. Check your router’s
browser interface or contact your ISP for the information.
10.
Server Port
Use the server port for remote client software access. The port range is
between 1024 and 65535.
Enter the server port value. The default value is 8000.
11.
Multicast IP
Enter a D-class IP address between 224.0.0.0 to 239.255.255.255. Only
specify this option if you are using the multicast function. Some routers
prohibit the use of multicast function in case of a network storm.
12.
Enable Telnet
For Technical Support purposes only. For security reasons, the Telnet
port is disabled by default.
13.
IPv6 A
ddress 1 Enter the IPv6 address for the recorder.
Default value is fe80::240:30ff:fe48:2975/64.
14.
IPv6 A
ddress 2 Enter the IPv6 address for the recorder.
15.
IPv6 Default
G
ateway Enter the IPv6 address of your network gateway so the recorder will be
recognized within the network. This is typically the IP address of your
router.
16.
MTU (bytes)
Enter a value between 500 and 9676. Default is 1500.
17.
Alternate DNS
Server
Enter the alternate domain name server to use with the recorder.
18.
HTTP Port
By default the HTTP port value is 80.
19.
RTSP Service
The RTSP (Real Time Streaming Protocol) is a network control protocol
designed for use in entertainment and communications systems to control
streaming media servers. The default value is 1025.
20.
Outgoing
Bandwidth
Outgoing Bandwidth. The default value is 81920.
3. Click Apply to save the settings and Exit to return to live view.
PPPoE settings
Although not usually used, you can connect the recorder directly to a DSL modem. To
do this, you need to select the PPPoE option in the network settings. Contact your ISP
to get the user name and password.
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To configure PPPoE settings:
1. From the menu toolbar, click Network Settings > PPPoE.
2. Check the enable PPPoE box.
3. Enter your user name and password and confirm the password.
4. Click Apply and manually reboot the recorder to save the settings.
DDNS settings
DDNS servers allow you to connect to your recorder using a fixed address. This fixed
address needs to be registered with a DNS service. The DDNS setup menu allows you
to enable or disable DDNS and to configure it using ezDDNS, No-IP or DynDNS.
Note: Some service providers block the default RTSP streaming port 554 used for
video streaming, so if you are not receiving video images over the internet, you may
need to change it to another value. See Appendix C “Port forwarding information” on
page 137 for more information. See “Port forwarding information” in the appendix for
more information.
There are three ways to set up a DDNS account:
• ezDDNS: A free-of-charge service included with your recorder and fully managed
within the recorder interface
• DynDNS: A third-party service where users need to apply for a DynDNS account on
the Dyn.com website.
• No-IP: A third-party service where users need to apply for a no-IP account on the
no-ip.com website
Figure 23: ezDDNS setup window
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76 TruVision NVR 10 User Manual
Note: You cannot have two recorders with the same host name.
To set up DDNS:
1. From the menu toolbar, click Network Settings > DDNS.
2. Check the Enable DDNS box to enable this feature.
3. Select one of the DDNS types listed:
ezDDNS: Click the Get URL button. The URL address to access the unit is
displayed. If no host name is specified, the DDNS will allocate one automatically.
The maximum length for the host name field is 64 characters. This limit does not
include tvn-ddns.net. An example of a host name could be max64chars.tvr-ddns.net.
- Or -
DynDNS: Select DynDNS and enter the server address for DynDNS. In the
recorder domain name field, enter the domain name obtained from the DynDNS
web site. Then enter your user name and password registered in the DynDNS
network.
For example:
Server address: members.dyndns.org
Domain: mycompanydvr.dyndns.org
User name: myname
Password: mypassword
- Or -
NO-IP: Enter server address (for example, dynupdate.no-ip.com). In the host name
field, enter the host obtained from the NO-IP web site. Then enter the user name
and password that are registered with the No-IP network.
4. Ask your ISP service provider for your DNS server address or look it up in the
browser interface settings of your router.
Go to Network Settings and enter the preferred and alternate DNS server
addresses as well as the default gateway address.
5. Click Apply to save the settings and click Exit to return to live view.
NTP server settings
A Network Time Protocol (NTP) server can also be configured on your recorder to keep
the date and time current and accurate.
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Note: If the device is connected to a public network, you should use a NTP server that
has a time synchronization function, such as the server at the National Time Center (IP
Address: 210.72.145.44) or europe.ntp.pool.org. If the device is setup in a more
customized network, NTP software can be used to establish a NTP server used for time
synchronization.
To set up an NTP server:
1. From the menu toolbar, click Network Settings > NTP.
2. Check the NTP box to enable feature. It is disabled by default.
3. Enter the NTP settings:
• Interval (min): Time in minutes to synchronize with the NTP server. The value
can be between 1 and 10080 minutes. Default is 60 minutes.
• NTP Server: IP address of the NTP server.
• NTP Port: Port of the NTP server.
4. Click Apply to save the settings and click Exit to return to live view.
E-mail settings
The recorder can send email notifications of alarms or notifications through the network.
Note: Ensure that the DNS address has been set up correctly beforehand.
To configure email settings:
1. From the menu toolbar, click Network Settings > Email.
2. Enter the required settings.
Option
Description
E
nable Server
Authentication
Check the box if your mail server requires authentication and enter the
login user name and password.
User Name
If the mail server requires authentication, enter the login user name.
Password
If the mail server requires authentication, enter the login password.
SMTP S
erver Enter the SMTP server’s IP address.
SMTP P
ort Enter the SMTP port. The default TCP/IP port for SMTP is 25.
Enable SSL
Check the box to enable SSL if it is required by the SMTP server. This
feature is optional.
Sender
Enter the name of the sender of the email.
Sender’s A
ddress Enter the sender’s email address.
Select R
eceivers Select an email recipient. Up to three receivers can be selected.
Receiver
Name Enter the name of the receiver of the email.
Receiver’s
Address Enter the email address of the receiver.
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78 TruVision NVR 10 User Manual
Option
Description
Include Snapshot
Check the Attach JPEG File box if you want to send an email with
attached alarm images.
Interval
Select an interval range in the Interval box.
The interval range represents the time range in between the alarm
images being sent. For example, if you set the interval range at two
seconds, the second alarm image will be sent two seconds after the
first alarm image
3. Click Test to the test email settings.
Note: We recommend that you test the email settings after entering values in the
email window.
4. Click Apply to save the settings and click Exit to return to live view.
Note: We recommend that you test the email settings after entering values in the Email
window.
Configure an FTP server to store snapshots
You can upload your snapshots to an FTP server for storage.
Note: It is not possible to stream video to an FTP site.
To configure the FTP server settings:
1. From the menu toolbar, click Network Settings > FTP.
2. Check the Enable FTP box.
3. Enter the FTP server information.
4. Select the directory to use (root, parent, or secondary). If Parent or Secondary were
selected, select the desired options for them.
5. Click Apply to save the settings and click Exit to return to live view.
SNMP settings
SNMP is a protocol for managing devices on networks. When you enable SNMP in the
menu, network management systems can retrieve recorder status information from the
recorder via SNMP.
When you set the trap address and trap port in the recorder menu to the network
management system’s IP address and port number, and set up the network
management system as trap receiver, trap notifications (such as startup) are sent from
the recorder to the network management system.
Before configuring this function, you must first install the SNMP software.
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TruVision NVR 10 User Manual 79
To configure SNMP protocol settings:
1. From the menu toolbar, click Network Settings > SNMP.
2. Check the Enable SNMP box.
3. Enter the required settings.
4. Click Apply to save the settings and click Exit to return to live view.
UPnP settings
The recorder supports UPnP (Universal Plug and Play). This feature lets the recorder
automatically configure its own port forwarding, if this feature is also enabled in the
router.
You can select one of two methods to set up UPnP:
Automatic mapped type: The recorder automatically uses the free ports available that
were set up in the Network Settings menu.
Manual mapped type: You enter the particular external port settings and IP addresses
required to connect to the desired router (see Figure 24 below).
Figure 24: UPnP auto configuration screen
To enable UPnP:
1. Connect the recorder to the router.
Note: The router must support UPnP and this option must be enabled.
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80 TruVision NVR 10 User Manual
2. From the menu toolbar, click Network Settings > UPnP.
3. Check the Enable UPnP box.
4. From Mapped Type, select Auto or Manual.
If Manual is selected, enter the external ports and IP addresses required. Click the
Edit icon to change the values.
5. Click Apply to save the settings and click Exit to return to live view.
Network status
You can easily check network traffic in order to obtain information about the recorder
such as its linking status, MAC address, MTU, sending/receiving rate, and NIC type.
The Network Detection window shows the network traffic between the recorder and
your local network. However, the traffic between the plug and play cameras and the
NVR 10 is not shown.
You can also check the network connection status by testing its delay and packet loss.
To check network traffic:
1. From the menu toolbar, click Network Settings > Net Detect. The Traffic window
appears. The information displayed is refreshed once a second.
To check network delay and packet loss:
1. From the menu toolbar, click Network Settings > Net Detect.
2. Under the section “Network Delay, Packet Loss Test”, select the NIC to use and
enter the destination address. Click Test.
The test result appears in a pop-up window.
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TruVision NVR 10 User Manual 81
3. If you need to check the current network parameters, click the Network button to
get an overview. The current values for NIC type, DHCP, IPv4 address, IPv4 subnet
mask, IPv4 default gateway are shown as well as the preferred DNS server and
alternate DNS server if used.
The NIC Type and Enable DHCP options can be changed. Click Apply to save any
changes made and then click OK to return to the main window.
4. Click Exit to return to live view.
To check network status:
1. When all the network parameters have been set, click the Status button to confirm
that all parameters are operating correctly.
Export network packet data
When the recorder is connected to a network, you can export the captured data packet
to a USB-flash drive, SATA/eSATA CD-RW and other local backup devices.
To export network packet data:
1. From the menu toolbar, click Network Settings > Net Detect.
2. Under the section “Network Packet Archive”, click Refresh to get a list of the local
backup devices available. Select one from the list.
3. Click Export. Up to 1M of data can be exported at a time.
4. Click Exit to return to live view.
Network statistics
You can easily check the bandwidth that is being used by remote live view and
playback.
To check network statistics:
1. From the menu toolbar, click Network Settings > Net Statastics.
2. The latest information is displayed on the bandwidth used by remote live view and
playback as well by Net Receive Idle and Net Send Idle. Click Refresh to update
the information.
3. Click Exit to return to live view.
82 TruVision NVR 10 User Manual
Chapter 12
Recording
Use the Recording menu to define the camera recording schedules, modify the instant
playback duration, and to select the cameras for manual recording.
Recording schedule
Defining a recording schedule lets you specify when the recorder records video and
which pre-defined settings are used. Each camera can be configured to have its own
recording schedule.
The schedules are visually presented on a map for easy reference. See Figure 25
below for a description of the recording schedule window.
Note: If a camera is set up for continuous recording, it will still switch to event recording
or alarm recording if motion, VCA or other events that are linked to that camera
channel. This can be turned off in the individual action settings for each individual alarm
if needed.
Figure 25: Description of the recording schedule window
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TruVision NVR 10 User Manual 83
1. Camera. Select a camera.
2. Schedule time. Represents the 24-hour cycle during which a schedule is selected.
3. Schedule map. There are eight days to select: Sunday (Sun), Monday (Mon), Tuesday (Tue),
Wednesday (Wed), Thursday, (Thu), Friday (Fri), Saturday (Sat), and and Holiday (if enabled)..
4. Recording type. There are five types of recording to select, which are color-coded:
TL Time lapse (Green squares): Record of a specific day. Each green square in the timeline
represents an hour in the 24-hour period.
TL-Hi (Dark green): High quality time lapse. Records high quality video.
TL-Lo (Bright green): Low quality time lapse. Records low quality video. This could be used, for
example, for night recordings when few events or alarms are expected. Saving the video in low
quality helps save resources on the HDD.
Event (Yellow): Records only events, such as motion detection and POS/ATM text insertion.
Alarm (Red): Records only alarms.
None (Grey): No recording during this period.
5. Edit button. Click to modify schedules and to copy schedules to other days of the week.
6. Timeline. There is a 24-hour time line for each day. Up to eight recording periods can be scheduled
during the 24-hour period.
7. Copy button. Click to copy schedules between cameras.
Define a schedule from the recording schedule window
To set up a daily recording schedule:
1. Select a camera.
2. Check the Enable Recording box to indicate that video from this camera is to be
recorded.
3. Click a record type in the legend to activate that record type. The cursor changes to
a pen.
4. Drag the pen cursor across desired hours and days in the schedule overview to
mark those times with that specific record mode. To mark areas with a different
record type, click on a different record type to activate it.
5. Click Apply to save the settings and Exit to return live view.
Define a schedule from the Edit menu
To set up a daily recording schedule:
1. From the menu toolbar, click Recording > Recording Schedule.
2. Select a camera.
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84 TruVision NVR 10 User Manual
3. Check the Enable Recording box.
4. Click Edit. The following window is displayed:
5. Select the day of the week (1) for which you want to set up the schedule.
You can define a different schedule for each day of the week.
6. Set the start and end time for recording.
Define a time period by entering a start (left column) and end (right column) time.
You can schedule up to eight time periods. Click All Day to record all day.
Note: Time periods defined cannot overlap.
7. Select a recording type.
This setting instructs the recorder to begin recording when an alarm is triggered.
The recording type can be based on time and triggered by motion detection and/or
an alarm. If set to TimeLapse (TL-Hi or TL-Lo), the recorder records continuously.
8. Click Apply to save settings.
9. Repeat steps 4 to 8 for other days of the week or to copy the schedule settings to
another day.
To copy the current schedule settings to another day of the week, click Copy. Select
the number of the day of the week to which to copy the schedule. Click OK to save
changes and return to the Edit window.
10. Repeat steps 4 to 9 for the other cameras.
11. Click Apply to save the settings and OK to return to the schedule window.
The recording schedule window appears showing the schedule selected (see
Figure 25 on page 82 for an example).
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TruVision NVR 10 User Manual 85
Modify the instant replay duration
The live view toolbar in live view lets you quickly replay recorded video for a
preprogrammed period. You can easily change this preprogrammed time period. See
page 32 for more information on the live view toolbar.
To modify the preprogrammed time of this instant replay, go to Recording > General.
Select one of the times from the drop-down list (5, 10, 20, or 30 minutes) and click
Apply. Default is 5 minutes.
Manual recording
The recorder lets you manually record video during live view. This can be useful if you
know that the recorder is not currently recording and you see something of interest on a
camera screen that should be recorded.
Once a manual recording is started, the recording continues until it is manually stopped.
If an alarm occurs during a manual recording, the alarm recording has priority over the
manual recording. If a scheduled recording is already in progress when a manual
recording is started, it continues to record as scheduled.
You can check to see if a camera is recording manually by looking at the icon on the
live view toolbar. The icon is red when manually recording. Default is off.
There are two ways to start and stop a manual recording:
•
Use the live view toolbar
You can start/stop manual recording for each camera individually. Position the
cursor over a camera image and left- click the mouse to display the live view
toolbar. Click the manual record icon to start or stop manual recording. The icon is
red when recording.
•
Use the configuration menu
This option lets you select more than one camera at a time. Go to Recording >
Manual Recording to access the manual recording menu and check the boxes of
the cameras to start or stop manual recording.
86 TruVision NVR 10 User Manual
Chapter 13
Alarm and event setup
This chapter describes the alarm and event setup menu and provides more information
on the different types of alarms and connected responses. Information related to
camera images is typically referred to as an event: Motion detection, VCA events, Text
insertion. Alarms are all notifications related to either physical alarm inputs on recorders
and cameras or anything that does not work as expected: device errors, network
issues, and video loss.
Set up alarm inputs
The recorder can be configured to record when an alarm is triggered by an external
alarm device (for example, PIR detector, dry contacts…). A inputs are marked A for
analog and are physical inputs of the recorder. D inputs are marked as D for digital and
are physical inputs on the IP cameras.
To set up external alarms:
1. From the menu toolbar, click Alarm & Event Setup > Alarm Input.
2. Select the alarm input number of a camera, which corresponds to the connector on
the back panel of the recorder, and enter the name of the input, if required.
3. Select the alarm input type, NO (normally open) or NC (normally closed). Default is
NO.
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4. Check the Enable Alarm Input box and click Actions to set up the rules for the
cameras to be triggered, their alarm schedules, method of alarm notification and
PTZ linking function.
5. Select the cameras to be triggered when an external alarm is detected.
In the Actions window, click the Trigger Channel tab and then select the cameras
to be triggered for recording when an alarm is detected. Click Apply to save the
settings.
6. Select the recording schedules for the external alarm.
In the Actions window, click the Arming Schedule tab and select the day of the
week and the time periods during the day when motion can be recorded. You can
schedule up to eight time periods in a day. Default is 24 hours.
Click Apply to save the settings. Click Copy to copy these settings to other days of
the week.
Note: The time periods defined cannot overlap.
7. Select the response method to an external alarm.
In the Actions window, click the Actions tab to define the method by which you want
the recorder to notify you of the alarm. Select one or more of the six notification
types. See “Alarm notification types” on page 89 for a description of these alarm
notification methods.
Click Apply to save the settings.
8. Select the PTZ camera function required in response to an external alarm.
In the Actions window, click the PTZ Linking tab. Select the PTZ camera and enter
the preset, preset tour or shadow tour that is triggered when the alarm is detected.
Click Apply to save the settings.
9. Click OK to return to the alarm input window.
10. Click Exit to return to live view.
Set up alarm outputs
You can connect the recorder to an alarm system, such as a siren or intrusion system,
which is then activated when an alarm is triggered. You can select how long the alarm
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88 TruVision NVR 10 User Manual
signal remains active as well as schedule when alarm outputs can be triggered. A
outputs are marked A for analog and are physical outputs of the recorder. D outputs are
marked as D for digital and are physical outputs on the IP cameras.
To set up an alarm output:
1. From the menu toolbar, click Alarm & Event Setup > Alarm Output.
2. Select the alarm output.
3. Select a timeout option between 5 and 600 seconds or select “Manually Clear”.
The timeout setting lets you define how long an alarm signal remains active after the
alarm has ended. If you select Manually Clear, the alarm signal remains active until
it is manually acknowledged by pressing the alarm button on the front panel or
remote control (see “Manual trigger” below).
4. Select the recording schedules for the alarm output.
Click the Actions button and select the day of the week and the time periods during
the day when motion can be recorded. You can schedule up to eight time periods in
a day. Default is 24 hours.
Click Apply to save the settings. Click Copy to copy the settings to other days of
the week and holiday period.
Note: The time periods defined cannot overlap.
5. Click OK to return to the alarm output window.
6. Click Copy to copy these settings to other cameras, if required, and then click
Apply to save the changes.
7. Click Exit to return to live view.
Manual trigger
The manual trigger menu allows you to manually trigger outputs of the recorder.
To trigger or clear alarm outputs manually:
1. From the menu toolbar, click Alarm & Event Setup > Manual Trigger.
2. Select the desired alarm output and click the following buttons:
Trigger / Clear: Trigger an alarm output or stop an alarm output. As there is only
one alarm output available, the “Trigger All” button just triggers the one output.
Clear All: Stop all alarm outputs at once.
3. Click Exit to return to live view. The alarm is silenced.
- Or -
Press the Alarm button on the front panel or remote control. The alarm is silenced.
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TruVision NVR 10 User Manual 89
Buzzer settings
When an alarm is triggered by the system or a camera, the recorder can be set up to
respond with a warning buzzer. The buzzer time is the time that it takes for the recorder
to time-out the buzzer when a continuous alarm occurs. For example, when a physical
alarm input is continuously triggered, the buzzer will time out after the time specified.
Select Alarm & Event Setup > Buzzer Settings and select a buzzer time limit for the
system and camera alarms. Select Mute, 5 s, 10 s, 20 s, 30 s, 60 s, 120 s, 240 s, or
Constant. Default is mute.
Alarm notification types
When setting up the rules for alarm detection, you can specify how you want the
recorder to notify you about an alarm or event. You can select more than one
notification type.
Not all notifications types are available for all types of alarms.
You can quickly check the system status by looking at the status LEDs on the front
panel.
The alarm notification types are:
• Display Event Icon: When an alarm is triggered in the system, an icon appears on
screen to also alert you. See “Status information” on page 29 for further information.
• Notification Type: Select HDD Full, HDD Error, Network Disconnected, Duplicate
IP Address Found, Illegal Login, Abnormal Record, and PoE Power Overload.
• Enable Alarm Audio: Triggers an audible beep when a notification or alarm is
detected by the system or a camera.
• Notify Alarm Host: Sends a signal to TruVision Navigator or other software
applications when an alarm or notification is detected.
• Send Email: Sends an email when an alarm or notification is detected. See ““E-mail
settings” on page 77 for information on how to configure the recorder to send an
email.
• Trigger Alarm Output: Triggers an alarm output or multiple alarm outputs when a
notification is detected for an external alarm. See “Types of system alarm
notifications” on page 90 for information on configuring an alarm output.
To set up system notifications:
1. From the menu toolbar, click Alarm & Event Setup > Notification.
2. Select a system alarm notification type.
3. Check one or more response method: Display event icon, notification type, enable
alarm audio, notify alarm host, send email, and trigger alarm output.
Note: The list of options available depends on the system alarm selected.
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4. Repeat steps 2 and 3 for other system notification types.
5. Click Apply to save the settings.
6. Click Exit to return to live view.
Types of system alarm notifications
The different types of system alarm notifications are:
• HDD Full: All installed HDDs are full and will not record any more video.
• HDD Error: Errors occurred while files were being written to the HDD, there is no
HDD installed, or the HDD had failed to initialize.
• Network Disconnected: Disconnected network cable.
• Duplicate IP Address Found: There is an IP address conflict with another system
on the network.
• Illegal Login: Wrong user ID or password used.
• Input/output Video Standard Mismatch: Indicates a mismatch between camera
settings and camera capabilities. For example, a camera channel set to 1080p while
the recorder does not support that resolution.
• Abnormal Record: HDD cannot record any more files. This could be due to the
overwrite option being disabled so recorded files are locked and cannot be deleted.
• PoE Power Overload: PoE power overload detected.
Detect video loss
Video may be lost if the camera develops a fault, is disconnected, or is damaged. You
can set up the recorder to detect video loss and trigger a system notification.
To setup video loss detection:
1. From the menu toolbar, click Alarm & Event Setup > Video Loss.
2. Select a camera to configure for video loss detection.
3. Check the Enable Video Loss Alarm box to enable the feature.
4. Click the Actions button to enter the Actions window.
5. Set the arming schedule for detecting video loss.
Click the Actions tab and select the schedule of when you want video loss
detection to be enabled. The schedule can be set for all week or any day of the
week with up to 8 time periods per day. Click Apply to save the settings.
6. Select the alarm response method.
Click the Arming Schedule tab and select how you want the recorder to notify you
of video loss. Select: Full-screen monitoring, enable alarm host, send email, and
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trigger alarm host. See page “Types of system alarm notifications” on page 90 for
the descriptions. Click Apply to save the settings.
7. Click OK to return to the main window
8. Click Copy to copy these settings to other cameras, if required, and then click
Apply to save the changes.
9. Click Exit to return to live view.
Alarm host setup
If an alarm host is set, the recorder sends a signal to the host when an alarm is
triggered. An example of an alarm host is the TruVision Navigator server. Note, that
alarm host applications need to have the TruVision recorder SDK implemented in order
to successfully receive notifications from the recorder.
To set up an alarm host:
1. From the menu toolbar, click Alarm & Event Setup > Alarm Host Setup.
2. Enter Alarm Host IP and Alarm Host Port values.
Alarm host IP represents the IP of the remote PC where the Network Video
Surveillance software installed. The alarm host port value must be the same as
software’s alarm monitor port. Up to three alarm hosts can be set. For each alarm
host, the default port is 5001, 5002, and 5003.
3. Click Apply to save the settings.
4. Click Exit to return to live view.
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Chapter 14
Device management
This chapter describes how to:
Set up the time and date of the recorder
Select the recorder language and set up general system parameters such as the
device name, menu timeout period, and enable/disable password requirement
Import/export configuration files
Upgrade the firmware
Set up holiday periods
Enable text insertion
Configure RS-232 settings
Time and date settings
You can set up the date and time that will appear on-screen as well as on time stamped
recordings. The start and end time of daylight saving time (DST) in the year can also be
set. DST is deactivated by default. See Figure 26 on page 93 for the Time settings
screen.
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Figure 26: Time and date settings window
Table 14: Description of the Time and Date settings window
Option Description
1.
Time
Zone Select a time zone from the list.
2.
Date
Format Select the date format from the drop-down list. Default format is DD-
MM-YYYY.
3.
Time
Format Select either the 12-hour or 24-hour time format from the list. Default
format is 24-hour format.
4.
Display
Day Check to display the day of the week in the monitor time bar.
Check the box to enable/disable. Default is Disable.
5.
System
Date Enter the system date.
Default date is the current date.
6.
System
Time Enter the system time.
Default time is the current time.
7.
Auto DST A
djustment Enable to activate DST is automatically. It depends on the time zone
selected.
Default is Disable.
8.
Enable DST
Manually define DST. If this option is selected, the Auto DST
adjustment option is disabled.
Default is Disable.
Click the check box to enable or disable daylight savings time (DST).
From
Enter the start date and time for daylight savings.
To
Enter the end date and time for daylight savings.
DST B
ias Set the amount of time to move DST forward from the standard time.
Default is 60 minutes.
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General recorder settings
Use the General Settings menu of Device Management to configure general recorder
options.
See Figure 27 and Table 15 on page 94 for the general options available. The changes
are immediately implemented once Apply is clicked to save the settings.
Figure 27: General settings of the recorder
Table 15: Description of the Monitor setup window: General settings
Option Description
1.
Language
Define the language of the system.
Select the desired language from the drop-down list and click Apply. The
language displayed changes immediately.
Default is English.
2.
Device Name
Define the recorder name. The default name is NVR 10.
Click the edit box and enter the new name from the soft keyboard.
3.
Remote Control ID
The device number to use for the recorder when linking the device to a
remote control. The default value is 255.
4.
Password R
equired Define whether a login password is required to open the menu.
Check the box to enable/disable and click Apply.
Default is Disable.
5.
Enable Wizard
Immediately start Wizard without rebooting the system.
Check the box to enable/disable and click Apply.
Default is Enable.
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Option Description
6.
Start Wizard Now
Reboot the system immediately and start Wizard.
Default is Disable.
7.
Menu Timeout
Define the time in minutes after which the menu window reverts to live
view mode. Select a time from the drop-down list, and click Apply. Menu
timeout also applies to the system idle time after which a password will be
required.
Default value is 5 minutes.
8.
Mouse Pointer
Speed Modify the speed of the mouse pointer. Adjust the scroll bar point to the
desired level and click Apply.
Default is the slowest of the four speeds.
9.
Enable Front Panel Lock
When the system logs out, the front panel is automatically locked.
When enabled, to unlock the front panel, press the Live button for 5
seconds.
Default is Disable.
Configuration files
You can export and import configuration settings from the recorder. This is useful if you
want to copy the configuration settings to another recorder, or if you want to make a
backup of the settings.
Import and export files
Insert an external storage device in the recorder. Go to the Device Management >
Configuration Files to import or export configuration settings. Click Export to export
the recorder’s configuration settings into an external storage device or click Import to
import configuration settings after selecting a configuration file from the external storage
device.
Restore default settings
The administrator can reset the recorder to the factory default settings. Network
information such as IP address, subnet mask, gateway, MTU, NIC working mode,
server port, and default route are not restored to factory default settings
To restore parameters to default factory settings:
1. From the menu toolbar, click Device Management > Configuration Files.
Note: Only the administrator can restore the default settings.
2. To restore all parameters to default factory settings:
Click the Default button. Enter the Admin password, click OK, and then click Yes to
confirm that you want to restore all parameters to default.
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Or
To restore all parameters, except network settings, to default factory settings:
Click the Restore button. Enter the Admin password, click OK, and then click Yes to
confirm that you want to restore all parameters except network settings to default.
3. Click OK to confirm you want to restore default settings.
Upgrade system firmware
The firmware on the recorder can be updated using three methods:
Via a USB device
Via the recorder web browser
Using TruVision Navigator. For further information, refer to the TruVision Navigator
user manual.
The firmware upgrade file is labeled TVN10.dav.
To update the system firmware using a USB device:
1. Download the latest firmware from our web site at:
www.interlogix.com
- Or -
www.utcfssecurityproductspages.eu/videoupgrades
2. Connect the USB device to the recorder.
3. From the menu toolbar, click Device Management > Upgrade Firmware.
The list of files on the USB is displayed.
4. Select the firmware file and click Upgrade. Click Yes to begin the upgrade process.
5. When the upgrade process is completed, reboot the recorder. The recorder does
not reboot automatically.
Holiday schedules
It is possible to indicate holidays for which you can create a separate recording
schedule. Once one or more holidays are created, a separate entry for holiday will be
included in the recording schedule (refer to “Recording schedule” on page 82 of the
manual)
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To set up a holiday recording schedule:
1. From the menu toolbar, click Device Management > Holiday.
2. Select a holiday period from the list and click its Edit button to modify the settings.
The Edit window appears.
3. Enter the name of the holiday period and click Enable.
4. Select whether the holiday period will be categorized by date, week, or month and
then enter the start and end dates.
5. Click Apply to save the settings and then OK to return to the Edit window.
6. Repeat steps 2 to 5 for other holiday periods.
7. Click Exit to return to live view.
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Chapter 15
Storage management
This chapter describes the content of the Storage Management menu, including HDD
information, Storage Mode, S.M.A.R.T. settings as well as Bad sector detection.
HDD information
You can check the status of any of the installed HDDs on the recorder at any time.
To check the status of a HDD:
1. From the menu toolbar, click Storage Management > HDD Information.
2. Note the status of the HDDs listed under the Status column.
If the status is listed as Normal or Sleeping, the HDD is in working order. If it is listed
as Abnormal and has already been initialized, the HDD needs to be replaced. If the
HDD is Uninitialized, you need to initialize it before it can be used in the recorder.
Refer to “Initialize a HDD” below for more information.
Note: The status information is also shown in the System Information > HDD window.
Initialize a HDD
The built-in HDD does not need to be initialized before it can be used. You can also re-
initialize the HDD. However, all data on the HDD will be destroyed.
To initialize a HDD:
1. From the menu toolbar, click Storage Management > HDD Information.
2. Under the HDD Information tab, select the HDD to be initialized.
3. Click the Initialize button to begin initialization.
After the HDD has been initialized, the status of the HDD changes from Abnormal to
Normal.
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Overwrite a HDD
You can select how the recorder responds when the HDDs become full and there is no
longer sufficient space to save new data. The overwrite option is enabled by default.
To enable overwrite when the HDDs are full:
1. From the menu toolbar, click Storage Management > HDD Information.
2. Enable Overwrite.
Caution: If the overwrite option is disabled and the quota management capacity for
a channel is set to zero, the recordings on that channel can still be overwritten. To
avoid this happening, set a quota level for the channel or use the group
management mode.
3. Click Apply to save the settings.
4. Continue to configure the recorder or click Exit to return to live view.
Storage mode
To ensure an efficient use of the storage space available on HDDs, you can control an
individual camera’s storage capacity using HDD quota management. This function lets
you allocate different storage capacities for both recordings and snapshots to each
camera.
Note: If the overwrite function is enabled, the maximum capacity for both recordings
and snapshots is set to zero by default.
To set the HDD quota for a camera:
1. From the menu toolbar, click Storage Management > Storage Mode.
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2. Under the Mode option, select Quota.
3. Select a camera whose storage capacity you want to change and enter the values in
GB for the maximum record capacity and snapshot capacities. The available quota
space available is displayed on screen.
4. Click Apply to save the settings.
5. If you want to copy these values to other cameras, click Copy and select each
camera individually. Click OK. Click Apply to save the settings.
Group HDDs
Your recorder can organize multiple HDDs into groups. Videos from specified channels
can be set to be recorded onto a particular HDD group. You could, for example, save
the records from a couple of high priority cameras to one HDD, and save the recordings
from all the other cameras to another HDD.
To set up an HDD group:
1. From the menu toolbar, click Storage Management > Storage Mode.
2. Under Mode, select Group.
3. Under Record on HDD Group, select a number for the HDD group.
4. Check the channels to be added to this group.
Note: By default, all channels belong to HDD group 1.
5. Click Apply to save the settings.
6. Continue to configure the recorder or click Exit to return to live view.
Create HDD groups
If you have more than one HDD installed, you can change the behavior of a HDD by
changing its property. It can be set to read-only or read/write (R/W). The storage mode
must be set to Group before setting the HDD property.
A HDD can be set to read-only to avoid important recorded files from being overwritten
when the HDD becomes full.
To change a HDD status property:
1. From the menu toolbar, click Storage Management > HDD Information.
2. Select the HDD whose property you want to change.
3. Click the Edit icon . The Local HDD Settings window appears.
Note: The Edit icon is only available if there are at least two HDDs installed.
4. Click the desired HDD property for the selected HDD: R/W or Read Only.
5. Click the group number for this HDD.
6. Click Apply to save and exit the window.
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Note: Once set to read-only, the HDD cannot be used to save recorded files until it
is set back to read/write (R/W). If the HDD that is currently being written to is set to
read-only, the data is then recorded to the next HDD. If there is only one HDD
present, setting it to read-only means the recorder cannot record.
Set up HDD sleep mode
You can set the HDD to enter standby mode, or sleep mode, after a period of inactivity.
Sleep mode decreases the power consumption of a HDD.
To enable HDD sleep mode:
1. From the menu toolbar, click Storage Management > Storage Mode.
2. Check Enable HDD Sleeping to enable sleep mode. Default is Enable.
3. Click Apply to save the settings.
4. Continue to configure the recorder or click Exit to return to live view.
S.M.A.R.T. settings
S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) reports on a variety of
hard drive attributes. It helps ensure that the HDD is functioning properly at all times
while protecting video stored on the hard drive.
To view the S.M.A.R.T. information of a HDD:
1. From the menu toolbar, click Storage Management > S.M.A.R.T. Settings.
2. Select the HDD whose data you want to see. A detail listing of S.M.A.R.T.
information is displayed.
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3. If you want to continue to use a HDD when the S.M.A.R.T. test has failed, check the
box Use when the disk has failed to self-evaluate. Click Apply to save the
settings.
4. Click Exit to return to live view.
Bad sector detection
You can improve the performance of your HDDs by ensuring that they have no bad
sectors. Bad sectors can slow down an HDD when reading or writing data, for example.
Figure 28: Bad sector detection window
To detect bad sectors:
1. From the menu toolbar, click Storage Management > Bad Sector Detection.
2. Select the HDD you want to test.
3. Select whether you want to do a key area detection or a full detection, and click
Detect.
4. The system checks the HDD. The color-coded result is displayed on screen. If there
are bad sectors found, click Error Info to see a list of the errors found.
5. If required, click Pause to pause the test or Cancel to cancel it.
6. Click Exit to return to live view.
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Chapter 16
User management
By default the recorder comes with three user accounts: an Administrator account, an
Operator account and a Guest account. These accounts provide multiple levels of
access and functionality. See Table 16 below for a description of the different user
accounts.
Table 16: User accounts
User
Description
Administrator
The administrator account includes extended menu with full access to all settings.
The Administrator has the authority to add, delete or configure parameters for many
of the system functions.
There can only be one administrator.
The user name is admin. The name cannot be modified.
The default password is 1234.
Operator
The operator account includes reduced menu access to Video settings
(inaccessible features are not visible).
The default user name is “operator”.
The default password is 2222.
Guest
The guest account includes menu access with no programming possibilities
(inaccessible features are not visible).
The default user name is “guest”.
The default password is 3333.
Note: The default passwords should be changed for security reasons.
Add a new user
Only a system administrator can create a user. You can add up to 16 new users.
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To add new users:
1. From the menu toolbar, click User Management.
2. Click Add to enter the Add User window.
3. Enter the new user’s name and password. Both the user name and password can
have up to 16 alphanumeric characters.
4. Select the new user’s access level: Operator or Guest. Default is Guest.
5. Enter the user’s MAC address to let the user access the recorder from a remote
computer with this MAC address.
6. Click OK to save the settings and return to the previous window.
7. Define the user’s permissions.
Click the Permission button for the new user. In the Permissions pop-up
window check the required access privileges for local, remote and camera
configuration. See “Customizing a user’s access privileges” below for the permission
descriptions for each group.
Click Apply to save the settings and OK to return to the previous window.
8. Click Exit to return to live view.
Customize a user’s access privileges
Only an administrator can allocate access privileges to Operator and Guest users. The
access privileges can be customized for each user’s needs. The administrator’s access
privileges cannot be changed.
There are three types of privilege settings: Local Configuration, Remote Configuration,
and Camera Configuration.
Note: Only the administrator can restore factory default settings.
Local configuration settings
By default, only the local information (log) management setting is enabled for both
operators and guests.
• Local Information (Log) Management: Search and view logs of the recorder and
view system information.
• Local Parameter Settings: Configure parameters and import the configuration from
the recorder.
• Local Camera Management: Locally add, delete, and edit IP cameras.
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• Local Advanced Operation: Access HDD management (including the initialization
and modification of disk properties). Update system firmware as well as stop the I/O
alarm output.
• Local Shutdown/Reboot: Shutdown or reboot the recorder.
Remote configuration settings
By default, only remote log search and two-way audio are enabled for operators, and
only the remote log search is enabled for guests.
• Remote Log Search: Remotely view logs that are saved on the recorder.
• Remote Parameter Settings: Remotely configure parameters and import
configuration.
• Remote Camera Management: Remotely enable and disable channels.
• Remote Video Output Control: For future use.
• Two-Way Audio: Use two-way audio between the remote client and the recorder.
• Remote Alarm Control: Remotely alert or control the relay output of the recorder.
Alarm and notification settings must be configured properly to upload to host.
• Remote Advanced Operation: Remotely manage HDDs (initializing and setting
properties for HDDs) as well as remotely update system firmware and clear the I/O
alarm output.
• Remote Shutdown/Reboot: Remotely shutdown or reboot the recorder.
Camera configuration settings
By default, all IP cameras are enabled for operators for each of these settings. By
default, the IP cameras are only enabled for local playback and remote playback for
guests.
• Local Live View: Locally select and view live video.
• Local Playback: Locally play recorded files that are on the recorder.
• Local Manual Operation: Locally start/stop manual recording on any of the
channels, snapshots, and video clips.
• Local PTZ Control: Locally control PTZ dome cameras.
• Local Video Export: Locally back up recorded files from any of the channels.
• Remote Live View: Remotely select and view live video over the network.
• Remote Playback: Remotely play and download recorded files that are on the
recorder.
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106 TruVision NVR 10 User Manual
• Remote Manual Operation: Remotely start/stop manual recording on any of the
channel.
• Remote PTZ Control: Remotely control PTZ dome cameras.
• Remote Video Export: Remotely backup recorded files from any channel.
To customize a user’s access privileges:
1. Click the User Management icon in the menu toolbar to display its window.
2. Click the Permission button for the user whose access privileges need to be
changed. The Permissions pop-up window appears.
3. Click Apply to save the settings.
4. Click the OK button to return to the previous window.
5. Click Exit to return to live view.
Delete a user
Only a system administrator can delete a user.
To delete a user from the recorder:
1. Click the User Management icon in the menu toolbar to display its window.
2. Click the Delete button for the user to be deleted.
3. Click Yes in the pop-up window to confirm deletion. The user is immediately
deleted.
4. Click Exit to return to live view.
Modify a user
A user’s name, password, access level and MAC address can be changed. Only a
system administrator can modify a user.
To modify a user:
1. Click the User Management icon in the menu toolbar to display its window.
2. Click the Edit button for the user whose details need to be changed. The Edit
User pop-up window appears.
3. Edit the user information and click OK to save the settings and return to the
previous window.
4. Click Exit to return to live view.
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Change the Admin password
The administrator’s password can be changed in the User Management menu.
To change the admin password:
1. Click the User Management icon in the menu toolbar to display its window.
2. Click the Edit button for admin. The Edit User pop-up window appears.
3. Edit the current admin password and check the Change Password box.
4. Enter the new admin password and confirm it. Change the admin MAC address, if
required. Click OK to save the settings and return to the previous window.
5. Click Exit to return to live view.
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Chapter 17
System information
View system information
To view system information:
1. From the menu toolbar, click System Information.
2. To view device information, click Device Info.
You can view the device name, model, serial number, firmware version, and
encoding version.
3. To view camera information, click Camera.
You can view the information on each camera: camera number, camera name,
status, motion detection, tamper proof, video loss, preview link sum, and preview
link information. Preview link sum shows the amount of remote applications that are
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streaming video from this video channel. Preview link information shows you the IP
addresses that are currently connected to this channel.
4. To view record information, click Record.
You can view the camera number, recording status, stream type, active frame rate,
active bit rate versus reserved bit rate (Kbps), active resolution, active record type,
and active encoding parameters.
The “Preview Link Sum” shows the number of streams being viewed by the
recorder. The “Preview Link Information” lists all the IP addresses of the streams
viewed by the recorder.
5. To view alarm input information, click Alarm Inputs.
You can view the alarm input number, alarm name, alarm type, alarm status, and
triggered camera.
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6. To view alarm output information, click Alarm Outputs.
You can view the alarm output number, alarm name, and alarm status.
7. To view network information, click Network.
You can view the IPv4 address, IPv4 subnet mask, IPv4 default gateway, IPv6
address 1, IPv6 address 2, IPv6 default gateway, preferred DNS server, alternate
DNS server, enable DHCP, enable PPPoE, PPPoE address, PPPoE subnet mask,
PPPoE default gateway, MAC address, serer port, HTTP port, multicast IP, RTSP
service port, enable Telnet, and total bandwidth limit (Kbps).
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8. To view HDD information, click HDD.
You can view the HDD label, status, capacity, free space, property, type, and group.
9. Click Exit to return to live view.
Search the system log
Many events of the recorder, such as operation, alarm and notification, are logged into
the system logs. They can be viewed and exported at any time.
Up to 2000 log files can be viewed at once.
Log files can also be exported onto a USB device. The exported file is named according
to the time it was exported. For example: 20140729124841logBack.txt.
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Note: Connect the backup device, such as a USB flash drive, to the recorder before
commencing the log search.
To search video from the system log:
1. From the menu toolbar, click System Information > Log Search.
2. Select the search start and end date and times.
3. Under Event, select an option from the drop-down list: All, Alarm, Notification,
Operation, or Information.
4. From the Type list, select one of the options:
Event Type
All All
Alarm All, Alarm Input, Alarm Output, Start Motion Detection, Stop Motion Detection,
Start Camera Tamper, Stop Camera Tamper
Notification All, Video Loss Alarm, Illegal Login, HDD Full, HDD Error, Duplicate IP Address
Found, Network Disconnected, Abnormal Record, IP Camera Disconnected, IP
Camera Address Conflicted, Input/Output Video Standard Mismatch, Record
Buffer Overflow, Input/recording Resolution Mismatch, IP Camera Motion
Analysis Exception
Operation All, Power Up, Local: Shutdown, Abnormal Shutdown, Watchdog Reboot, Local:
Restart, Local: Login, Local: Logout, Local Configure Parameters, Local:
Upgrade, Local: Start Manual Recording, Local: Stop Manual Recording, Local:
PTZ Control, Local: Lock File, Local: Unlock File, Local: Trigger Alarm Output,
Local: Initialize HDD, Local: Add IP Camera, Local: Delete IP Camera, Local: Set
IP Camera, Local: Upgrade IP Camera Firmware, Local: Playback by File, Local:
Playback by Time, Local: Playback by Snapshot file, Local: Export Config File,
Local: Import Config File, Quick Snapshot, Playback Snapshot, Local: Restore
Admin’s Password, Local: Operate Bookmark, Local: Switch Output, Local: HDD
Detect, Local: Delete HDD, Local: Restore Device Parameters, Remote:
Shutdown, Remote: Reboot, Remote: Login, Remote: Logout, Remote: Configure
Parameters, Remote: Upgrade, Remote: Start Manual Recording, Remote: Stop
Manual Recording, Remote: PTZ Control, Remote: Lock File, Remote: Unlock
File, Remote: Trigger Alarm Output, Remote: Initialize HDD, Remote: Add IP
Camera, Remote: Delete IP Camera, Remote: Upgrade IP Camera Firmware,
Remote: Playback by File, Remote: Playback by Time, Remote: Download by
File, Remote: Download by Time, Remote: Export Config File, Remote: Import
Config File, Remote: Export Record File, Remote: Export Snapshot File, Remote:
Get Parameters, Remote: Get Working Status, Connect Transparent Channel,
Disconnect Transparent Channel, Start Two-way Audio, Stop Two-way Audio,
Remote: Alarm Arming, Remote: Alarm Disarming, Remote: Operate Bookmark,
Remote: Delete HDD, Remote: Restore Device Parameters
Information All, Local HDD Information, HDD S.M.A.R.T., Start Recording, Stop Recording,
Delete Expired Record, System Running Status
5. Click the Search button. A list of results appears.
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6. Select a file and click:
- Details: Displays information on the log or recording. For a recording, it lists such
information as start time, type of event, local user, host IP address, parameter type,
camera number, and gives a description on the types of events recorded and when
record time was stopped.
- Play: Click to start playback of the selected recording.
- Export: Click to archive the selected file to a USB device. The export window
appears.
7. Click Exit to return to live view.
114 TruVision NVR 10 User Manual
Chapter 18
Using the web browser
This chapter describes how you can use the web browser interface to configure the
device, play back recorded video, search through event logs, and control a PTZ dome
camera. You can also specify settings on the web browser interface to optimize video
playback and recording performance when operating in a low or limited bandwidth
environment. Many of the browser configurations are similar to those done locally.
Windows 7 and Windows 8 users
Internet Explorer for Windows 7 and Windows 8 operating systems have increased
security measures to protect your PC from any malicious software being installed.
When using the recorder web browser interface, you can install ActiveX controls to
connect and view video using Internet Explorer.
To have complete functionality of the web browser interface and the recorder player
with Windows 7 and Windows 8, do the following:
• Run the Browser interface and the recorder player application as an administrator in
your workstation
• Add the recorder’s IP address to your browser’s list of trusted sites
To add the recorder’s IP address to Internet Explorer’s list of trusted sites:
1. Open Internet Explorer.
2. Click Tools, and then Internet Options.
3. Click the Security tab, and then select the Trusted Sites icon.
4. Click Sites.
5. Clear the “Require server verification (https:) for all sites in this zone” box.
6. Enter the IP address or DDNS name in the “Add this website to the zone” field.
7. Click Add, and then click Close.
8. Click OK in the Internet Options dialog box.
9. Connect to the recorder for full browser functionality.
Chapter 18: Using the web browser
TruVision NVR 10 User Manual 115
Access the web browser
To access the recorder, open the Microsoft Internet Explorer web browser and enter the
IP address assigned to the recorder, as a web address. On the logon window, enter the
default user ID and password.
Note: Only one recorder can be viewed per browser.
User ID: admin
Password: 1234
The default values for recorder network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Server port: 8000
• Ports:
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
For more information on port forwarding, see Appendix C “Port forwarding information”
on page 130.
Mac Safari Browser users
For TruVision recorder browser functionality in Mac Safari browsers a plug-in must be
installed.
System requirements
• Mac OS > 10.7
• Safari > 8.0.5
Supported Recorders
• TVR12HD v1.0.i
• TVR44HD v1.0.c
• TVN10 v2.0.f
• TVN21 v3.0.b
• TVR42 v1.2.d
• TVR12 v1.2.c
Chapter 18: Using the web browser
116 TruVision NVR 10 User Manual
Plug-in installation
1. Download the TruVision Mac Safari Browser Plug-In v1.0 file from the Interlogix web
page. Navigate from the home page by clicking on Video, then Recorders. Select
your recorder, click on the Downloads link. Scroll down to Software. Click on the
download link.
2. Unzip the UTCWebVideoPlugin.zip file and extract the pkg file to your desktop.
3. Open the file by clicking open.
4. Follow the installation instructions.
5. Enter the recorders Username and Password when requested.
6. After a successful installation, close the installation dialog window.
Chapter 18: Using the web browser
TruVision NVR 10 User Manual 117
7. Open Safari and connect to any supported device.
Known limitations
• Only the Safari browser supported (not Chrome).
• Does not support bi-directional audio.
• Does not support text in.
• Does not support display of intelligent information of VCA events on the live view
page.
Contact information
For contact information, go to www.interlogix.com, or www.utcfssecurityproducts.eu
Web browser live view
The recorder web browser lets you view, record, and play back videos as well as
manage all aspects of the recorder from any PC with Internet access. The browser’s
easy-to-use controls give you live view to all the recorder functions. See Figure 29 on
page 118.
Chapter 18: Using the web browser
118 TruVision NVR 10 User Manual
Figure 29: Live view in the web browser interface
Table 17: Description of live view in the web browser
Name Description
1
. Camera Select the camera.
2
. Menu toolbar Lets you do the following:
• View live video
• Play back video
• Search for event logs
• Configure settings
• Log out of the interface
3
. Viewer View live or playback video.
4
. Display format Define how you want video to be displayed in the viewer: Multiview or
full-screen.
5
. Video function toolbar Lets you do the following in live view:
Switch between mainstream and substream.
Start/stop all streaming from selected cameras.
Start recording from selected cameras.
Digital zoom.
Turn POS/ATM text insertion on/off.
Chapter 18: Using the web browser
TruVision NVR 10 User Manual 119
Name Description
Take a video snapshot.
View previous and next camera respectively.
If viewing in multiview format, live view moves to the next
group of cameras for the selected number of video tiles.
Turn audio on/off
Turn microphone on/off
6
. PTZ panel Hide/display the PTZ panel.
Control a PTZ dome camera via the web browser
The web browser interface lets you control the PTZ functions of a dome camera. Click a
PTZ dome camera and use the PTZ controls on the interface to control the PTZ
functions.
Figure 30: PTZ controls
1. Directional pad/auto-scan buttons: Controls the
movements and directions of the PTZ. Center button is
used to start auto-pan by the PTZ dome camera.
2. Adjust speed of PTZ dome camera.
3. Adjust zoom, focus, and iris.
4. Turn on or off the camera light (if available on the camera).
5. Lens initialization: Initialize the lens of a camera with a
motorized lens, such as PTZ or IP cameras. This function
helps to maintain lens focus accuracy over prolong periods
of time.
6. Start or stop camera wiper (if available on the camera).
7. Auxiliary focus: Automatically focus the camera lens for the
sharpest picture.
8. Start selected preset/tour/shadow tour (depending on
function selected).
9. List presets available.
10. List preset tours available.
11. List shadow tours available.
12. Modify brightness, contrast, saturation, and hue values.
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120 TruVision NVR 10 User Manual
Play back recorded video
To search and play back recorded video, click Playback on the menu bar to display the
Playback page shown in Figure 31 below.
Figure 31: Browser playback page
Item
Description
1
. Selected camera.
2
. Multiview: Select the desired multiview format.
3
. Calendar: Selected day is highlighted.
4
. Search: Click to start searching recorded files for the selected camera.
5
. Player Download: Click to download the Player application required to play back recordings.
6
. Timeline: The timeline moves from left (oldest video) to right (newest video). Click a location
on the timeline to move the cursor to where you want playback to start.
7
. Playback control toolbar:
Reverse: Click to reverse playback.
Play/pause: Play or pause playback.
Stop playback. Playback is stopped and the window changes to black.
Playback reverse: Click to scroll through the different speeds available: 1/8 speed,
¼ speed, ½ speed, normal, X2 speed, X4 speed, and X8 speed. Current speed is
displayed under the camera name on top right of window.
Playback forward: Click to scroll through the different speeds available: 1/8
speed, ¼ speed, ½ speed, normal, X2 speed, X4 speed, and X8 speed. Current
speed is displayed under the camera name on top right of window.
Single frame: Click to play back one frame at a time.
8
.
Stop all playback: Click to stop all cameras in playback.
Chapter 18: Using the web browser
TruVision NVR 10 User Manual 121
Item
Description
9
. Audio and video control toolbar:
Digital Zoom: Access digital zoom.
Capture: Capture a snapshot of the video.
Start/stop Clipping: Start/stop video clip during playback. Sections of a recording
are saved to a local computer folder.
Download: Download video clips.
Backup: Click to make back up of recorded files to save locally on the NVR. A list
of the recorded files appears
Audio On/Off: Click to enable/disable audio.
Bookmark Management: Manage bookmarks.
10
. Recording type: Description of the color coding of recording types that appear in the
playback progress bar. Green indicates continuous recording. Red indicates alarm event
recording. Yellow indicates motion recording. Pale green indicates manual recording.
11
. Digital Zoom: Zoom in and out of the selected camera image.
12
. Jump start: Enter a precise time in the box and click the Go To button to jump start the
playback from this selected time.
Select a camera and a day to search from on the calendar displayed, and then click
Search. The timeline below the page indicates video recorded for the specified day.
The timeline also classifies by color the type of recording with each type.
Click and drag the marker across the timeline on where you want video playback to
begin, and then click Play on the playback control toolbar. You can capture a snapshot
of a video image, save the video playback, or download the recorded video.
Search for event logs
The recorder compiles a log of events, such as the start or end of video recording,
recorder notifications, and alarms, through which you can easily search. Logs are
categorized by the following types:
• Alarm: Includes motion detection, tamper detection, video tampering, and other
alarm events
• Notifications: Includes system notifications such as video loss, HDD failures, and
other system-related events
• Operations: Includes users access to the web interfaces and other operational
events
• Information: Includes general information on the recorder actions, such as the start
and end of video recording, etc.
To search for logs, click Log on the menu bar, select a log type, specify a date and time
range, and then click Search. See Figure 32 on page 122 for an example of the results
Chapter 18: Using the web browser
122 TruVision NVR 10 User Manual
of a log search. For further information on searching and viewing logs, go to “Search
the system log” on page 111.
Figure 32: Results of a log search
Configure the recorder via the browser
Click Configuration on the menu toolbar to display the configuration window. There
are two ways to configure the recorder: Local and Remote.
Camera management
Camera configuration lets you define communication and network parameters such as
protocol type, maximum file size, stream type and network transmission settings. You
can also specify the directory locations for saving recorded and playback video,
captured images, and downloaded files.
Remote configuration
See Figure 33 on page 123 for an example of the Configuration screen. See Table 18
on page 123 for an overview of the different browser menu functions. Please refer to
the specific sections on the OSD menu functions for more information on configuring
these functions.
Go to Browser Configuration to set up the browser parameters. See “Access the web
browser” on page 115 for further information.
Note: The configuration settings defined remotely are different from those that can be
defined locally.
Chapter 18: Using the web browser
TruVision NVR 10 User Manual 123
Figure 33: Remote browser configuration window (System Information window shown)
Table 18: Description of remote configuration menus
Menu Function Description
Camera Setup Camera Recording
Settings Define the general camera settings such as camera name,
stream record mode, resolution, frame rate, audio recording,
and pre and post event times. See “Camera recording
settings” on page 57 for more information.
Snapshots Define the image quality of snapshots. See “Snapshots” on
page 60 for further information.
Camera OSD Define which information is displayed on-screen. See
“Camera OSD” on page 60 for further information.
Motion Detection Define motion detection parameters. See “Motion detection”
on page 62 for more information.
Privacy Mask Define the on-screen privacy mask areas. See “Privacy
mask” on page 64 for more information.
Camera Tamper Define the video tampering detection settings. See “Camera
tamper” on page 65 for more information.
Restricted Access
Camera Define the cameras whose images cannot be displayed by
those not logged in. See “Restricted access camera” on
page 65 for more information.
VCA You can define an area on screen to enable a VCA alarm.
PTZ Preset/Tours Define and select PTZ Presets and Tours.SD
Network Settings Network Settings Define the general network settings. See “Network settings”
on page 72 for more information.
PPPoE Define the PPPoE settings. See “PPPoE settings” on page
74 for more information.
DDNS Define the DDNS settings. See “DDNS settings” on page 75
for more information.
NTP Define the NTP server settings. See ““NTP server settings”
on page 76 for more information.
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124 TruVision NVR 10 User Manual
Menu Function Description
Email Define the settings to send an e-mail. See “E-mail settings”
on page 77 for more information.
FTP Define the FTP settings. See “Configure an FTP server to
store snapshots” on page 78 for more information.
SNMP Define the SNMP settings. See “SNMP settings” on page 78
for more information.
UPnP Enable this function so that the recorder can automatically
configure its own port forwarding. See “UPnP settings” on
page 79 for more information.
More Settings Define a multicast IP as well as the server, HTTP, and RTSP
ports. See page 72.
Net Statistics Check the bandwidth being used by remote live view and
playback. See “Network statistics” on page 81 for more
information.
Recording Recording Schedule Define the recording schedules. See “Recording schedule”
on page 82 for more information.
Manual Recording Define which cameras can manually record. See “Manual
recording” on page 85 for more information.
Alarm & Event
Setup Alarm Input Define the alarm input parameters for when an external
alarm is triggered. See “Set up alarm inputs” on page 86 for
more information.
Alarm Output Define the response when an external alarm is triggered.
See “Manual trigger” on page 88 for more information.
Manual Trigger Define the manually trigger outputs of the recorder. See
“Manual trigger” on page 88 for further information.
Buzzer Settings Define the warning buzzer time. See “Buzzer settings” on
page 89 for more information.
Notifications Define the notification parameters when irregular events
occur, such as a HDD is full. See “Alarm notification types”
on page 89 for more information.
Video Loss Define the video loss detection settings. See “Detect video
loss” on page 90 for more information.
Alarm Host Setup Define the remote alarm host. See “Alarm host setup” on
page 91 for more information.
Device
Management Time & Date Setting Define time and date. See “Time and date” on page 92 for
more information.
General Settings Define the general settings of the recorder such as
language, device name, enable the wizard, menu timeout,
and enable front panel lock. See “General recorder settings”
on page 94 for more information.
Configuration Files Import/export configuration settings, restore default factory
settings, and restart the recorder. See “Configuration files”
on page 95 for more information.
Upgrade Firmware Upgrade the recorder firmware. See “Upgrade system
firmware” on page 96 for more information.
Holiday Define how recordings occur during holiday periods. See
Chapter 18: Using the web browser
TruVision NVR 10 User Manual 125
Menu Function Description
“Holiday schedules” on page 96 for more information.
Storage
Management HDD Information Define the HDD basic settings and initialize the HDD. See
“HDD information” on page 98 and “Initialize a HDD” on
page 98 for more information.
Storage Mode Define the storage mode of the HDD. See “Storage mode”
on page 99 and “Group HDDs” on page 100 for more
information.
S.M.A.R.T. Settings List the S.M.A.R.T. information on the HDD. See
“S.M.A.R.T. settings” on page 101 for more information.
User Management Users Define, modify, and delete users. See Chapter 16 “User
management” on page 103 for more information.
System
Information Device Info Review the status of the device. See Chapter 17 “System
information” on page 108 for more information.
Camera Review the status of the cameras. See Chapter 17 “System
information” on page 108 for more information.
Record Review the status of the recordings. See Chapter 17
“System information” on page 108 for more information.
Alarm Input Review the status of the alarm inputs. See Chapter 17
“System information” on page 108 for more information.
Alarm Output Review the status of the alarm outputs. See Chapter 17
“System information” on page 108 for more information.
Network Review the status of the network. See Chapter 17 “System
information” on page 108 for more information.
TruVision NVR 10 User Manual 126
Appendix A
Specifications
TVN 10 TVN 10c
Video & audio input
IP camera input
8-ch / 16-ch 4-ch
Video compression
H.264, MJEG, MPEG-4
Total
bandwidth available 40/80 Mbps in 20 Mbps in
Maximum bandwidth per
channel
16 Mbps 16 Mbps
Average bandwidth per channel
5 Mbps 5 Mbps
Bi
-directional audio 1-ch, RCA (2.0 Vp-p, 1 kΩ)
Viewing
OSD viewing resolutions
1920 × 1080P / 60 Hz, 1600 × 1200 / 60 Hz, 1280 × 1024 / 60 Hz,
1280 × 720 / 60 Hz, 1024 × 768 / 60 Hz
Remote viewing resolutions
Up to 5 MPX - depending on remote client capabilities
HDMI & VGA output resolutions 1920 × 1080P / 60 Hz, 1600 × 1200 / 60 Hz, 1280 × 1024 / 60 Hz,
1280 × 720 / 60 Hz, 1024 × 768 / 60 Hz
HDMI version
1.4
Digital zoom
Up to 16X
Playback
Playback resolution
Up to 5 MPX
Synchronous playback OSD
Up to 8-ch
Synchronous playback web
browser
Up to 4-ch
Reverse playback OSD
Up to 1-ch
Reverse playback browser
Up to 4-ch
Recording
Recording resolution
5MPX / 3MPX / Full HD 1080p, UXGA / HD 720p / VGA / 4CIF / DCIF /
2CIF / CIF / QCIF
Internal SATA slots
2 1
Maximum capacity
supported 4/6 TB 2 TB
Capacity per SATA drive
2/3 TB 1/2 TB
Appendix A: Specifications
TruVision NVR 10 User Manual 127
TVN 10 TVN 10c
Recording modes
Time lapse High, Time lapse Low, Event, Alarm, Manual
External storage
-
Networking
Network interface
1 RJ-45 10/100/1000 Mbps self-adaptive Ethernet interface
ezDDNS
Yes
DDNS
Yes
Total viewing bandwidth
available
80/80 Mbps out 40 Mbps out
Total viewing streams available
16/16 out 8 out
External Interface
IP camera interface
8 PoE IP camera ports (optional) 4 PoE IP camera ports (optional)
PoE support
PoE-af / PoE-at
PoE budget
Max. 120 W Max. 52 W
Plug
-&-Play functionality Yes. Supported cameras only
Serial interface
-
USB interface
1 x USB 2.0 (front), 1 x USB 3.0 (back)
Alarm interface
4 alarm in, 1 alarm out
General
Power supply
PoE Model: AC 100 to 240 VAC
Non-PoE Model: 12 VDC PoE Model: 48 VDC
Non-PoE Model: 12 VDC
Power consumption (without
HDD)
PoE Model: 180 W
Non-PoE Model: 10 W PoE Model: 65 W
Non-PoE Model: 10 W
Operating temperature
-10 to +55 ºC (14 to 131 °F)
Relative humidity
10 to 90%
Chassis
1.5U desk-based chassis 1U desk-based chassis
Dimensions (W x D x H)
Without front panel: 362 × 305 ×
79 mm
(14.25 × 12 × 3.11 in.)
With front panel: 362 × 332 ×
79 mm
(14.25 × 13.07 × 3.11 in.)
Without front panel: 315 × 213 ×
47 mm
(12.4 × 8.4 × 3.11 in.)
With front panel: 315 × 236.5 ×
47 mm
(12.4 × 9.3 × 3.11 in.)
Weight (without HDD)
≤ 8 kg (17.64 lb.)
Operations
Local
On screen display - VGA or HDMI
Remote
Browser interface / TruVision Navigator / TVRmobile
Browser requirements
IE 8, 9, 10, 11
Software
TruVision Navigator 5.0 SP2 or later
Mobile applications
TVRmobile 2.0 or later
Integrated solutions
Advisor, OnGuard (planned), TruPortal (planned), MasterMind
Appendix A: Specifications
128 TruVision NVR 10 User Manual
TVN 10 TVN 10c
Supported devices
Interlogix IP cameras
Consult IP camera compatibility chart
Interlogiw IP encoders
TVE-400, TVE-800, TVE-1600
Third party IP cameras
Onvif
TruVision NVR 10 User Manual 129
Appendix B
Product Codes
This is the TruVision™ NVR 10 (TVN 10) User Manual for the models listed below:
Table 1: Product codes
TVN
-1004c-1T TruVision NVR 10, 4 channels, 20 Mbps, 1TB
TVN
-1004c-2T TruVision NVR 10, 4 channels, 20 Mbps, 2TB
TVN
-1004cS-1T TruVision NVR 10, 4 channels, 4 channel PoE switch, 20 Mbps, 1TB
TVN
-1004cS-2T TruVision NVR 10, 4 channels, 4 channel PoE switch, 20 Mbps, 2TB
TVN
-1008-2T TruVision NVR 10, 8 channels, 40 Mbps, 2TB
TVN
-1008-4T TruVision NVR 10, 8 channels, 40 Mbps, 4TB
TVN
-1008S-2T TruVision NVR 10, 8 channels, 8 channel PoE switch, 40 Mbps, 2TB
TVN
-1008S-4T TruVision NVR 10, 8 channels, 8 channel PoE switch, 40 Mbps, 4TB
TVN
-1016-3T TruVision NVR 10, 16 channels, 80 Mbps, 3TB
TVN
-1016-6T TruVision NVR 10, 16 channels, 80 Mbps, 6TB
TVN
-1016S-3T TruVision NVR 10, 16 channels, 8 channel PoE switch, 80 Mbps, 3TB
TVN
-1016S-6T TruVision NVR 10, 16 channels, 8 channel PoE switch, 80 Mbps, 6TB
130 TruVision NVR 10 User Manual
Appendix C
Port forwarding information
A router is a device that lets you share your internet connection between multiple
computers. Most routers will not allow incoming traffic to the device unless you have
configured them to forward the necessary ports to that device. By default our software
and recorders require the following ports to be forwarded:
Note: Port forwarding may reduce the security of the computers on your network.
Please contact your network administrator or a qualified network technician for further
information.
Port: 80
HTTP protocol Used to connect via IE browser.
Port: 8000
Client Software Port Used to connect to video streams.
Port: 554
RTSP Port Real time streaming protocol.
Used to record video remotely.
Port: 1024
RTSP Port for 3G/4G Use with mobile apps.
Used for 3G/4G connection.
Note: It is recommended that the RTSP port 1024 should only be used when
experiencing connection issues over a 3G/4G connection.
Seeking further assistance
Third-party assistance on configuring popular routers can be found at:
http://www.portforward.com/
http://canyouseeme.org/
http://yougetsignal.com
Note: These links are not affiliated with nor supported by Interlogix technical support.
Many router manufacturers also offer guides on their websites as well as including
documentation with the product.
On most routers the brand and model number is located on or near the serial number
sticker on the bottom of the device.
Appendix C: Port forwarding information
TruVision NVR 10 User Manual 131
If you cannot find any information for your particular router, please contact your router
manufacturer or internet service provider for further assistance.
132 TruVision NVR 10 User Manual
Appendix D
Maximum pre-recording
times
The maximum pre-recording time that can be selected depends on the bit rate. Frame
rate, resolution and image quality do not impact time.
Note: This information only applies when the bit rate is set to Constant (see “Camera
recording settings” on page 57 for more information).
Constant bit rate Maximum pre-recording time
(seconds)
32 30
48 30
64 30
80 30
96 30
128 30
160 30
192 30
224 30
256 30
320 30
384 30
448 30
512 30
640 30
768 30
896 30
1024 30
1280 25
Appendix D: Maximum pre-recording times
TruVision NVR 10 User Manual 133
Constant bit rate Maximum pre-recording time
(seconds)
1536 20
1792 15
2048 15
3072 10
4096 5
134 TruVision NVR 10 User Manual
Appendix E
Default menu settings
Display Settings
Display
General
Picture Setting: Standard
Resolution: (Null)
Display Status Icons: Yes
Time Bar Transparent: (Null)
Enable Timebar: Yes
Video Output Interface: VGA/HDMI
Default View: 2*2 (for 4-ch models), 3*3 (for 8-ch
models), and 4*4 (16-ch models)
Sequence Dwell Time: No switch
Enable Audio Output: No
Event Monitor: VGA/HDMI
Event Full-Screen Monitoring Dwell Time: 10
Alarm Full-Screen Monitoring Dwell Time: 10
Layout
Video Output Interface: VGA/HDMI
Camera Setup
IP Camera Status
IP Camera
Camera No., Status, Edit, Advanced Set, Live View,
Camera Name, IP Camera Address, Manage Port,
Protocol, Device Model, Serial Number, and Firmware
Camera Recording Settings
Record
Camera: IP Camera 1
Record Stream Mode: Main Stream (TL-Hi)
Stream Type: Video & Audio
Appendix E: Default menu settings
TruVision NVR 10 User Manual 135
Resolution: 960*576 (960H)
Bit Rate: Variable
Video Quality: Medium
Frame Rate: 12fps
Max. Bitrate Mode: General
Max Bitrate (Kbps): 2048
Pre Event: 5 s
Post Event: 5 s
Auto Delete (day): 0
Record Audio: Yes
Record Audio: Yes
PoE Setup
PoE Setup
PoE type
Dynamic tracking of the current PoE power
consumption (blue), unallocated PoE power (white),
and remaining allocated PoE power budget (green)
shown.Snapshot quality: Medium
Snapshots
Snapshot
Camera: IP Camera 1
Resolution: 352*288 (CIF)
Snapshot quality: Medium
Camera OSD
Camera OSD Settings
Camera IP Camera 1
Camera Name: IP Camera 01
Display Name: Yes
Display Date: Yes
Display Day: Yes
Date Format: MM-DD-YYYY
Time Format: 12-hour
Display Mode: Non-transparent & Not Flashing
Image
Image Settings
Camera: IP Camera 1
Image Setting: Standard
Brightness: 128
Contrast: 128
Appendix E: Default menu settings
136 TruVision NVR 10 User Manual
Hue: 128
Motion Detection
Motion Detection Settings
Camera: IP Camera 1
Enable Motion Detection: No
Actions: Trigger Channel [camera-self]; Arming
Schedule - All day for whole week; Actions: (Null)
Sensitivity: 3
Zone: Full Screen
Privacy Mask
Privacy Mask Settings
Camera: IP Camera 1
Enable Privacy Mask: No
Clear All
Clear Zone 1, 2, 3, 4: Null
Camera Tamper
Camera Tamper Settings
Camera: Camera 1
Enable Camera Tamper: No
Actions: Arming Schedule - All day for whole week;
Actions: (Null)
Sensitivity: 0
Clear
Restricted Access Camera
Restricted Access Camera Settings
Select All: Null
VCA
VCA
Camera: IP Camera 1
Enable VCA Alarm: No
Actions: Trigger Channel [camera-self]; Arming
Schedule - All day for whole week; Actions: (Null)
PTZ Preset/Tours
Preset/Tours
Camera: IP Camera 1
Save Preset
Call Preset
Shadow Tour 1
Preset Tour 1
Appendix E: Default menu settings
TruVision NVR 10 User Manual 137
Networking Settings
Network Settings
Network Settings
NIC Type: 10/100M/1000M Self-adaptive
Internal NIC Ipv4 Address: 192.168.254.1
Bridge PoE Camera Network: Yes
Enable DHCP: No
IPv4 address: 192.168.1.82
IPv4 Subnet Mask: 255.255.255.0
IPv4 Default Gateway: 192.168.1.1
IPv6 Address1: (Null)
IPv6 Address2: (Null)
IPv6 Address Gateway: (Null)
Mac Address: (It depends)
MTU: 1500
Preferred DNS Server: (Null)
Alternate DNS Server: (Null)
Server Port: 8000
HTTP Port: 80
Multicast IP: (Null)
RTSP Server Port: 554
Enable Telnet: No
Outgoing Bandwidth Limit (Kbps): 81920
PPPoE
PPPoE
Enable PPPOE: (Null)
User Name: (Null)
Password: (Null)
Confirm: (Null)
DDNS
DDNS
Enable DDNS: No
DDNS Type: ezDDNS
Server Address: www.tvr-ddns.net
Host Name: (Null)
Appendix E: Default menu settings
138 TruVision NVR 10 User Manual
NTP
NTP
Enable NTP: No
Interval (min): 60
NTP Server: time.nist.gov
NTP Port:123
Email
Email
Enable Server Authentication: No
User Name: (Null)
Password: (Null)
SMTP Server: (Null)
SMTP Port: 25
Enable SSL: Disable
Sender: (Null)
Sender’s Email Address: (Null)
Select Receiver: Receiver 1
Receiver Name: (Null)
Receiver’s Address: (Null)
Include Snapshot: Disable
Interval: Disable
FTP
FTP
Enable FTP: No
FTP Server: (Null)
FTP Port: 21
User Name: (Null)
Password: (Null)
Directory: Use root directory
Parent Directory: (Null)
Secondary Directory: (Null)
Secondary Directory: (Null)
SNMP
SNMP
Enable SMNP: No
SNMP Version:
SNMP Port: 161
Read Community: public
Appendix E: Default menu settings
TruVision NVR 10 User Manual 139
Write Community: private
Trap Address: (Null)
Trap Port: 162
UPnP
UPnP
Enable UpnP: No
Mapped Type: Auto
Port Type: HTTP Port; RTSP Port ; Server Port
Net Detect
Traffic
Network Delay, Packet Loss Test: Select NIC,
Destination Address
Network Packet Archive: Device Name
LAN1: 192.168.1.82
Network Statistics
Network Stat.
Type: Bandwidth
IP Camera: 0bps
Remote Live View: 0bps
Remote Playback: 0bps
Net Total Idle: 60Mbps
Total Bandwidth Limit: 60Mbps
Recording
Recording Schedule
Recording
Camera: IP Camera 1
Enable Recording: Enabled
Schedule: All day for whole week TL-Hi
General
General
Instant Replay Duration: 5 minutes
Manual Recording
Manual Recording
Disable
Alarm & Event Setup
Alarm Input
Alarm Input
Alarm Input No.: A<-1
Appendix E: Default menu settings
140 TruVision NVR 10 User Manual
Alarm Input Name: (Null)
Type: NO
Enable Alarm Input: Disable
Actions: Trigger channel - No; Alarm schedule - All
day for whole week; Rule (Null); PTZ link: (Null)
Alarm Output
Alarm Output
Alarm Output No.: A<-1
Alarm Output Name: (Null)
Time Out: 5 s
Actions: All day for whole week
Manual Trigger
Manual Alarm
Trigger: none
Buzzer Settings
System Buzzer Time: Constant
Camera Buzzer Time: Constant
Notifications
Notification
Display Event Icon: Yes
Notification Type: HDD Full
Enable Alarm Audio: Disable
Notify Alarm Host: Disable
Send Email: Disable
Trigger Alarm Output: Disable
Video Loss
Video Loss Settings
Camera: IP Camera 1
Enable Video Loss Alarm: Disable
Actions: Arming Schedule - All day for whole week;
Rule (Null);
Alarm Host Setup
Alarm Host Setup
Alarm Host 1 IP: (Null
Alarm Host 1 Port: 5001
Alarm Host 2 IP: (Null)
Alarm Host 2 Port: 5001
Alarm Host 3 IP: (Null)
Alarm Host 3 Port: 5001
Appendix E: Default menu settings
TruVision NVR 10 User Manual 141
Device Management
Time & Date Settings
DST Settings
Time Zone: (GMT-08:00)
Date Format: MM-DD-YYYY
Time Format: 12-hour
Display Day: Disable
System Date: Current System Date
System Time: Current System Time
Auto DST Adjustment: Disable
Enable DST: Disable
From: Apr 1st Sun 2:00
To: Oct last Sun 2:00
DST Bias: 60 minutes
General Settings
General
Language: English
Device Name: NVR 10
Remoter Control ID: 255
Keypad Zone ID: 1
Password Required : Disable
Enable Wizard: Enable
Start Wizard Now: Disable
Menu Timeout: 5 Minutes
Mouse Pointer Speed: Low
Enable Front Panel Lock: Disable
Configuration Files
Import/Export Config Files
Device Name: (Null)
Upgrade Firmware:
Local Upgrade
Source: USB
Device Name: (Null)
Holiday
Holiday Settings
Status: All Disabled; Start Date: 1st. Jan; End Date:
1st Jan
Appendix E: Default menu settings
142 TruVision NVR 10 User Manual
Storage Management
HDD Information
Label: Disable
Total Capacity:
Free Space:
Overwrite: Enable
Storage Mode
Storage Mode
Camera: IP Camera 1
Mode: Group
Record on HDD: 1
Select All
Enable HDD Sleeping: Yes
S.M.A.R.T Settings
S.M.A.R.T. Setttings
HDD No.:
Self-test Status: Not Tested
Self-test Type: Short Test
S.M.A.R.T.:
Temperature (°C):
Power Up (days):
Self-evaluation:
All-evaluation: Functional
S.M.A.R.T. Information : ID ; Attribute Name ; Status ;
Flags ; Threshold ; Value ; Worst ; Raw Value
Bad Sector Detection
Bad Sector Detection
HDD No.
HDD Capacity: (Null)
Block Capacity: (Null)
Status: (Null)
Error Count: (Null)
User Management
Users
User Management
operator: 4321
guest: (Null)
Appendix E: Default menu settings
TruVision NVR 10 User Manual 143
System Information
Device Info
Device Info
Device Name
Model: (Model number)
Serial No.: (Model’s serial number)
Firmware Version:
Encoding Version:
Camera
Camera
Camera No.; Camera Name; Status; Motion Detection;
Camera Tamper, Video Loss; Preview
PoE
PoE
PoE Port; Channel Name; Camera Name;Status;
Current PoE setting; Current PoE consumption; Peak
PoE consumption
Record
Record
Camera No.; Recording Status; Stream Type; Frame
Rate; Bitrate (Kbps); Resolution; Record Type; Active
Schedule
Alarm Inputs
Alarm Inputs
No.; Alarm Name; Alarm Type; Alarm Status;
Triggered Camera
Alarm Outputs
Alarm Outputs
No.; Alarm Name; Alarm Status
Network
Network
IPv4 Address:
IPv4 Subnet Mask
IPv4 Default Gateway
IPv6 Address 1
IPv6 Address 2
IPv6 Default Gateway
Preferred DNS Server
Alternate DNS Server
Enable DHCP
: Default menu settings
144 TruVision NVR 10 User Manual
Enable PPPOE
PPPOE Address
PPPOE Subnet Mask
PPPOE Default Gateway
MAC Address
Server Port
HTTP Port
Multicast IP
RTSP Service Port
Enable Telnet
Outgoing Bandwidth Limit (Kbps)
HDD
HDD
Label; Status; Capacity; Free Space; Property; Type;
Group
Log search
Log search
Start Time:
End Time:
Event: All
Type: All
TruVision NVR 10 User Manual 145
Appendix F
TruVision Recorder
Archiving Instructions
Searching and playing back recorded video
1. In live view, press the Search button on the front panel.
– Or –
In live view, right-click the mouse to call up the mouse menu. Click Search Video.
Note: If you are not already logged into the recorder you will have to enter your
username and password.
2. The search window appears. Select the desired cameras, record type, file type as
well as the start and end times of the recording. A maximum of eight cameras can
be selected.
3. Click the Go button.
4. The playback window appears. To change the speed and direction of playback:
Front panel: Press the left and right arrows on the front panel to speed up and
slowdown playback. Press the Playback button to reverse playback.
Mouse: In the playback toolbar on the bottom of the window, click and
buttons to speed up and slowdown playback. Click on the timeline to jump forwards
or backwards in time.
Appendix F: TruVision Recorder Archiving Instructions
146 TruVision NVR 10 User Manual
Exporting video recordings
You can export a complete archive file that covers the entire period recorded (A), or you
can clip one or more segments of interest in the file and just export the clips (B).
A. Archiving the entire video file
1. Search for the desired recorded video. See “Searching and playing back recorded
video” on page 145.
2. Insert a CD/DVD or USB device in the recorder.
3. Front panel: Press the Archive button on the front panel during playback.
Mouse: Click the Archive button in the playback window.
4. The Archive window appears. Under Device Name, select the storage media used
for archiving.
5. Check Include Player (or Player Backup depending on the recorder model) to
include the Player tool with the archived files.
6. Click Archive to export the currently selected video file.
Note: This will archive the recording file recording file currently being used.
B. Archiving clipped video files
You can export video that spans several recording files and/or days. The system
automatically cuts the exported video files at midnight. If a recorded file runs over
midnight, it will be cut into two files – pre and post-midnight. The clipped video will be
exported as recording files.
You can clip the segments of a video file that are of interest to you and export those.
The exported video files can be merged in TruVision Player (see “Using TruVision
Player” on page 148).
Using the front panel:
1. Find the footage required before midnight using the playback process (start and
end times should not cross midnight).
2. Insert a CD/DVD or USB device in the recorder.
3. Front panel: Press the Archive button on the front panel during playback.
Mouse: Click the Archive button in the playback window.
4. The Archive window appears. Under Device Name, select the storage media used
for archiving.
5. Check Include Player (or Player Backup depending on the recorder model) to
include the Player tool with the archived files.
6. Click Archive to export the currently selected video file.
Appendix F: TruVision Recorder Archiving Instructions
TruVision NVR 10 User Manual 147
Note: This will archive the recording file recording file currently being used.
7. Find the footage required after midnight (start and end times should not cross
midnight).
8. Insert a CD/DVD or USB device in the recorder and select the storage media used
from the menu.
9. Click Archive to export the currently selected video file.
Note: This will archive the recording file recording file currently being used.
Using the mouse:
1. During playback, locate the desired footage (the start and end times should cross
midnight).
2. Click the Start Clipping button at the start of the desired time that you want
clip.
3. Fast forward or drag the time bar to the end of playback.
4. Click the Stop Clipping button .
5. Insert a CD/DVD or USB device in the recorder.
6. Click the Archive button. A pop-up box appears asking if you want to save the video
clips. Click Yes.
7. The Clips Archive window appears listing all video clips saved. Select the desired
clips and click Archive.
8. The Archive window appears. Under Device Name, select the storage media used
for archiving.
9. Check Include Player (or Player Backup depending on the recorder model) to
include the Player tool with the archived files.
10. Click Archive to export the currently selected video file.
Note: This will archive the recording file recording file currently being used.
Exporting video recordings via TruVision
Navigator
TruVision Navigator allows you to export a single recording file per camera. Exported
video files from TruVision Navigator need to be viewed using the TruVision export file
tool.
1. In the playback window, drag the blue seek triangle in the Controller timeline to
locate the desired time frame of the video segment.
Appendix F: TruVision Recorder Archiving Instructions
148 TruVision NVR 10 User Manual
2. Slide the green and red markers of the video segment to adjust the time frame of
the segment as required.
Note: The selected time frame can apply to multiple cameras.
3. Click the Video button to move the selected video segment to the Collector.
4. In the Collector, select the desired video thumbnails to export.
5. Click Browse and select the destination of the export file.
All selected video thumbnails will be exported as a single file.
6. Click the Export Now button.
Using TruVision Player
Playing back video using TruVision Player
You can include multiple files in the TruVision Player playlist. Double-click the desired
video file from the list and click the Start button. When the first file finishes, the next file
will automatically start.
Merging video files in TruVision Player
1. Add the exported video files to TruVision Player,
2. Click the menu icon and select Tool > Merge.
3. The Merge window appears. Click Add File to add the files you want to merge onto
a selected video file. Under Output Setting, select the video file to which you want
to add the files.
Appendix F: TruVision Recorder Archiving Instructions
TruVision NVR 10 User Manual 149
4. Click OK.
150 TruVision NVR 10 User Manual
Index
A
Alarm notifications
types, 89
video tampering, 65
Alarm outputs
manually acknowledging, 88
Archiving
exporting files to a backup device, 49
quick archive, 48
video clips, 50
B
Back panel description, 11
Bad sector detection, 102
Bookmarks
create, 47
playback, 47
saving, 47
types, 47
Brightness
modify, 62
C
Cameras
layout, 53
Contrast
modify, 62
D
Daily schedules
recording, 83
Date
configure display, 92
DDNS settings, 75
Default settings
restore, 95
Digital zoom
description, 33
playback, 42
playback, 43
Digital zoom in playback, 47
DST, 92
E
Email notifications, 77
Event logs
search remotely, 121
Export configuration settings, 95
External alarm
set up, 86
F
Factory default settings
restore, 95
Firmware
update, 96
Frame-by-frame playback, 46
Front panel
button functions by task, 20, 21
Front panel description, 20
Front panel lock, 95
FTP server settings, 78
H
HDD
check status, 98
grouping, 100
initialize, 98
properties, 100, 101
Holiday schedules
recording, 96
I
Import configuration settings, 95
Instant playback, 44
IP camera
status, 55
supported, 55
L
Language
change GUI language, 94
Live view mouse menu, 30
Live view toolbar, 32
Login password, 94
TruVision NVR 10 User Manual 151
M
MacSafari browser, 115
Main menu
accessing, 26
description, 26
icon descriptions, 26
Manual recording, 85
Menu timeout
change time, 94
Monitors
change output mode, 94
connecting, 12
Motion detection, 62
Mouse pointer speed
change, 94
Multivierw display mode, 31
N
Network packet data
exporting, 81
Network settings
general set up, 72
Network settings for browser, 115
Network status, 80
Network traffic
checking, 80
Notifications
alarm types, 89
external alarms, 86
NTP server, 77
O
OSD settings, 61
P
Password
change admin password, 107
change user password, 106
enable/disable login password, 94
Playback
24-hour playback, 45
bookmarks, 47
change playback speed, 46
instant playback, 44
playing back archived files, 51
pop-up menu description, 43
search by event, 38
search by time, 38
search by video type, 38
skip time, 45
snapshots, 39
web browser, 120
Playback control panel
description, 42
Playback control toolbar
quick access, 43
Player
using for playback, 51
Power up and down recorder, 14
PPPoE settings, 74
Preset
calling up, 35
Preset tour
call up, 70
calling up, 35
Preset tours
set up, 69
Presets
call up, 69
selecting, setting up and deleting, 68
set up, 69
Privacy mask, 64
PTZ control panel
description, 34
PTZ dome cameras
control remotely, 119
PTZ settings, 67
R
Recorder address
change, 94
Recorder name
change, 94
Recording schedules
daily, 83
defining, 82
Remote control
connect to the recorder, 25
description, 23
Resolution
change monitor resolution setup, 94
Restricted access, 65
S
S.M.A.R.T. information on a HDD, 101
Saturation
modify, 62
Search
bookmarks, 47
recordings by event, 38
snapshots, 39
system logs, 111
Sequencing cameras, 31
Setup wizard
using, 15
Shadow tour
call up, 71
Shadow tour tour
calling up, 35
Shadow tours
set up, 70
Single view display mode, 31
Skip time
playback, 45
152 TruVision NVR 10 User Manual
quick access, 43
Snapshots
capture remotely, 120
configure settings, 60
playback, 39
recording settings, 59
upload to FTP server, 78
SNMP protocol settings, 78
Soft keyboard, 28
Status icons
enable/disable display, 94
System information
view, 108
System logs
playback, 111
search, 111
T
Tamper
detect video tampering, 65
Time
configure display, 92
U
UPnP settings, 79
User privileges
camera configuration, 105
local configuration, 104
remote configuration, 105
Users
adding a new user, 103
customizing user privileges, 104
deleting a user, 106
modify user information, 106, 107
V
VCA setup, 66
Video format
PAL/NTSC, 14
Video loss
set up detect, 90
Video output
change manually, 94
Video search menu, 36
W
Warning buzzer
modify, 89
Web browser
accessing, 115
camera management, 122
control PTZ dome camera, 119
remote configuration of recorder, 122
search and play back recorded video, 120
search event logs, 121
video snapshot, 120
Wizard
enable/disable, 94

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