InterLogix 1073272B Truvision Navigator 7 1 User Manual En 7.1

2017-11-20

User Manual: InterLogix 1073272B-Truvision-Navigator-7-1-User-Manual-En

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TruVision Navigator 7.1
User Manual

P/N 1073272-EN • REV B • ISS 10NOV17

© 2017 United Technologies Corporation.
Interlogix is part of UTC Climate, Controls & Security, a unit of United
Technologies Corporation. All rights reserved.

Trademarks and
patents

The TruVision Navigator name and logo are trademarks of United
Technologies.
Other trade names used in this document may be trademarks or registered
trademarks of the manufacturers or vendors of the respective products.

Manufacturer

Interlogix
2955 Red Hill Avenue, Costa Mesa, CA 92626-5923, USA
Authorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands

Product warnings and
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THESE PRODUCTS ARE INTENDED FOR SALE TO, AND
INSTALLATION BY, AN EXPERIENCED SECURITY PROFESSIONAL.
UTC FIRE & SECURITY CANNOT PROVIDE ANY ASSURANCE THAT
ANY PERSON OR ENTITY BUYING ITS PRODUCTS, INCLUDING ANY
“AUTHORIZED DEALER”, IS PROPERLY TRAINED OR EXPERIENCED
TO CORRECTLY INSTALL SECURITY RELATED PRODUCTS.
For more information on warranty disclaimers and product safety
information, please check www.firesecurityproducts.com/policy/productwarning/ or scan the following code:

Contact information
and manuals

For contact information, go to: www.interlogix.com or
www.firesecurityproducts.com.
To get translations for this and other product manuals, go to:
www.firesecurityproducts.com.

Version
End-user license
agreement

This document applies to TruVision Navigator 7.1.
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Content
Chapter 1

Introduction 10
Default credentials 10
TruVision Navigator user interface 10

Chapter 2

Installation 16
Installation options 16
Installation prerequisites 16
Installation – standalone mode 17
Installation – client/server mode 18
Initial login 20
Upgrading an existing installation 21
Uninstall 22

Chapter 3

Navigator main menu 23
Settings 23
Bookmark manager 46
Tasks 46
Storage calculator 47
Help 48
Logout 48

Chapter 4

Device Manager 49
Device discovery 49
New system setup wizard 51
Activate an inactive device 53
Firmware upgrade 54
Device Manager tools 55

Chapter 5

Navigator panel 60
Adding devices (recorders and cameras) 60
Adding maps 65
Adding websites 68
Adding TruPortal access control systems 69
Adding logical views 72
Search 73
Adding folders 73
Devices context menu 73
Recorder context menu 76
Camera context menu 85

Chapter 6

Viewer panel 87
Populating video tiles 87
Viewer tab button functions 89
Video tile properties 89

TruVision Navigator 7.1 User Manual

Event Monitor 90
Timeline 90
Custom view 93
Digital zoom 94
PTZ controls 95
Camera tile context menu 96
Map tile context menu 102
Website tile context menu 102
Chapter 7

Notifier panel 103
Filters 103
Event center 104

Chapter 8

Collector panel 106
Export video and snapshots 106
Collector context menu 107

Chapter 9

Server offline mode 108

Chapter 10

TruVision Navigator Player 112

Chapter 11

Using a compatible keypad 114
Connecting the keypad 114
Calibrating the keypad 114
Keypad functions 118

Appendix A

Minimum system requirements 119
Software requirements 119
Server/client hardware guidelines 120
Supported recording devices 121
Internet Explorer plug-in requirements 122
Windows 8 installation requirements 124

Appendix B

Device details 125
Summary 125
TruVision Recorder 125
TruVision Camera 128
TruVision TVR 10 (DVR) 130
TruVision TVR 11 / TVR12 (DVR) 134
TruVision TVR 20 (DVR) 138
TruVision TVR 30 / TVR31 (DVR) 141
TruVision TVR 40 (DVR) 145
TruVision TVR 41 / TVR42 (DVR) 149
TruVision Generic TVR/TVN and TVN 70 / TVR12HD / TVR44HD /
TVN22 153
TruVision TVR 60 (Hybrid DVR) 156
TruVision TVN 10/20/21/50 (NVR) 160
GoVision 2/GoVision/VeDVR 165

TruVision Navigator 7.1 User Manual

DVSRxU 170
SymDec 16/SymSafe 174
DVMRe/StoreSafe 178
Discovery support (transmission products) 181
Tasks menu (legacy recorders) 182
Legacy properties 184
Glossary 185
Index 187

TruVision Navigator 7.1 User Manual

Chapter 1
Introduction
TruVision® Navigator by Interlogix® represents the latest advancement in video
management system software, delivering powerful centralized and remote video
management capabilities combined with backward compatibility to accommodate
legacy recorders and TruVision DVRs, NVRs, and TruVision IP cameras.
Navigator is scalable for deployment in either SMB or SME environments since it can
be used as a standalone application or in a client/server architecture.

Default credentials
The default credentials for TruVision Navigator are:
•

User Name – admin

•

Password – admin

See “Initial login” on page 20 for further information.

TruVision Navigator user interface
The Navigator user interface is comprised of main window panels and components as
well as buttons that launch program functions and options. See Figure 1 on page 11.

TruVision Navigator 7.1 User Manual

Chapter 1: Introduction

Figure 1: Main window

Navigator toolbar. Contains the Navigator main menu drop-down list (includes Settings,
Device Manager, Bookmark Manager, Tasks, Open Exported Video File, Storage
Calculator, Help, and Logout), the Search field, and the Add Devices and Add
Folders buttons

Navigator panel. Contains recorders, cameras, maps, websites, access control points,
and logical views that can be organized within folders.

Viewer panel. Multiple tabbed viewing panels (up to 10) can be added by clicking on the
button.

Event Monitor. A detachable viewing window to view live video from cameras linked to
the notifier.

Notifier panel. View real time events coming from TruVision devices. Contains links to
video event notifications as well as the Details button that launches the Event Center
window. Also contains a Filters menu to filter event types shown in the Notifier.

Collector panel. Contains all relevant video segments, snapshots, and local recordings
ready for export. Also contains the Export, Select All, and Trash buttons.

System indicators. Contains CPU and Memory usage meters as well as server and
keypad connection status. Move the mouse pointer over the meters to see the
percentage of CPU and amount of memory in current use.

Playback controls. Control playback and recording of video.

Timeline. Provides a graphical view of recorded video over a period of time. Contains
Live and Sub stream toggle controls, Zoom In/Out, Center TimeLine, Add Bookmark
to Video, Jump to the previous bookmark, Jump to the next bookmark, Bookmarks
show/hide on Timeline, Go To Date, Save Video, Snapshot, PTZ Controls, and Push
to Talk buttons. Color coded video tags are defined in the bottom left underneath the
timeline. See Appendix B “Device details” on page 125 for details on what types of video
tagging is available for applicable devices.

The Navigator and Notifier/Collector panels are resizable by dragging the vertical left or
right splitter bars. Arrow icons on the side of the panels hide or unhide the panel to
TruVision Navigator 7.1 User Manual

Chapter 1: Introduction

provide custom layout styles. Navigator remembers custom panel layouts on logout and
restores them after the next login (see “Custom view” on page 93).

User interface languages
The following languages are supported in Navigator: Arabic, Chinese (Simplified and
Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hungarian,
Lithuanian, Italian, Polish, Portuguese, Russian, Slovak, Spanish, Swedish, and
Turkish.
After launching the Navigator Setup.exe program, the InstallShield Wizard auto-detects
the language setting on the computer and, if it is supported, translates the user
interface to that language. If the language detected is not supported, the InstallShield
Wizard defaults to English. The same auto-detection conditions occur when launching
the Navigator client.

Buttons and indicators
The following table describes the function of each button and indicator in the top-level
view of the Navigator application.
Note: Not all buttons and indicators listed are supported by all devices.
Button

Description

Navigator panel
Navigator menu drop-down list that contains the following:

Settings. See “Settings” on page 23.

Device Manager. See Chapter 4 “Device Manager” on page 49.
Bookmark Manager. Edit and delete bookmarks, or play back bookmarked
video. See “Bookmark manager” on page 46.
Tasks. Monitor scheduled tasks such as video exports, database backups,
and database restores. See “Tasks” on page 46.
Open Exported Video File. Browse for and launch an exported video in the
Viewer.
Storage Calculator. Select recorder and camera details to estimate total
storage per day (in GB) value. See “Storage calculator” on page 47.
Help. Includes a Help file as well as version, copyright, and end user license
agreement information. Custom Help or training links can be added to this
menu for specific uses. See “Custom Help” on page 27.
Logout. Log out of the Navigator program. Logging out permits another user
to log in on the same machine.

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Chapter 1: Introduction

Button

Description
Add Devices. Add recorders and cameras to the device panel. See “Adding
devices (recorders and cameras)” on page 60
Add Folder. Organize devices in the device panel by adding folders. See “Adding
folders” on page 73.

Viewer panel
Custom/sequence view. Use custom views to define and save view templates for
future use and set up camera sequencing. See “Custom view” on page 93.
Lock Current Layout. Prevents changes to the current viewer panel setup.

Select all. Select all tiles in the viewer or collector.

Toggle. Toggle between normal view and maximized view.

Close All. Close all tiles in the viewer.

New Viewer. Add a tabbed viewing panel (10 maximum)

Live and Playback stream toggle control.

Main and Sub stream toggle control. See “Stream” on page 100.

Add Bookmark. Add a bookmark with notes to the camera timeline for quick
navigation to a marked incident. See “Bookmarks” on page 91.
Save Video. Send a video segment of the time range selected and highlighted in
green in the timeline to the Collector for export. See “Timeline” on page 90.
Snapshot. See “Snapshot” on page 97.

PTZ control. Launches the PTZ window. See “PTZ control” on page 95.
Push to Talk. Speak through an attached microphone into a selected recorder or
camera that has speakers installed.
Move to previous/Move to next bookmark on the timeline.
Show/Hide bookmarks on the timeline. These icons only appear when a single
video tile is selected.

TruVision Navigator 7.1 User Manual

Chapter 1: Introduction

Button

Description
Zoom In/Out on the timeline. Zoom out to the date level and zoom in to the minute
level.
Center the timeline to the location of the green timeline cursor.

Go To Date of recorded video
Notifier panel
Filters. Select color coded notification filters to see notifications in the Notifier
based on specific criteria.
Event Center. Launches the Event Center, which contains a list of notifications
sent from Navigator devices.
Collector panel
Export. See “Export video and snapshots” on page 106.

Select/Deselect All. Select all items in the collector.

Delete All Collector Items. Delete all items in the collector.
Admin
Server Online. Indicates that the server is online in a client/server installation.
Server Offline. Indicates that the server is offline. See Chapter 9 “Server offline
mode” on page 108.
Keypad status. Indicates that the keypad is connected to the client computer.
Keypad Not Connected. Indicates that the keypad is not connected to the client
computer.

Playback controls
The following table describes each playback control in the Navigator application.
Button

Description
Frame Step Reverse. Go to previous frame.

Rewind. Rewind video.

TruVision Navigator 7.1 User Manual

Chapter 1: Introduction

Button

Description
Pause. Pause video.

Play. Play back video. Clicking the Play button multiple times increases playback
speed.

Fast Forward. Fast forward video.

Frame Step Forward. Go to next frame.

Local Record. See “Local record” on page 91.

TruVision Navigator 7.1 User Manual

Chapter 2
Installation
Installation options
There are two installation options for TruVision Navigator. The core features and
functions remain the same regardless of which of the two installation options are
selected.
Standalone model – This installation option permits the client and database to reside
on the same computer. No other clients on the network can connect to the database on
this computer. This installation option is ideal for small, standalone systems.
Multi-client model (traditional client/server) – This installation option permits the
client and server to reside on the same or separate computers. This installation option
is ideal for larger systems with many geographically dispersed users, computers, and
recording devices.
Administrator rights are required to install Navigator on a computer, but the application
is available to any user that successfully logs in to a Windows® account on that
computer.

Installation prerequisites
For each computer:
•

Download the latest operating system service pack from the Microsoft Download
Center.

•

Check for Windows updates at http://update.microsoft.com.

•

Download the latest video driver.

•

For the minimum software and hardware requirements, see Appendix A “Minimum
system requirements” on page 119.

TruVision Navigator 7.1 User Manual

Chapter 2: Installation

Installation – standalone mode
To install a new standalone instance of TruVision Navigator:
1. Double-click the TruVision Navigator Setup.exe installer to begin the installation. If
prompted, right-click on the Setup.exe file and select Run as Administrator.
2. If necessary, click Yes in the User Account Control window to make changes to the
computer.
3. The End User License Agreement window appears. Select the I Accept these
terms and conditions check box and then click Next to continue.
4. The Welcome window appears. Select Typical or Advanced (to change the default
installation location), and then click Next.

5. Advanced installation only: Accept the default installation folder or click ... to select a
different location and then click the Next button.
6. The Confirm Selections window appears. Click Install.
7. The WinPcap Setup Wizard appears. Click Next to continue.
8. The WinPcap License Agreement window appears. Click I Agree to continue.
9. The Installation options window appears. The Automatically start the WinPcap
driver at boot time check box is selected by default. Click Install to continue.

TruVision Navigator 7.1 User Manual

Chapter 2: Installation

10. Click Finish to continue.
11. Click Close to complete the installation.

Installation – client/server mode
To install a new client/server instance of TruVision Navigator:
1. Double-click the TruVision Navigator Setup.exe installer to begin the installation. If
prompted, right-click on the Setup.exe file and select Run as Administrator.
2. Click Yes to make changes to the computer.
3. The End User License Agreement window appears. Select the I Accept these
terms and conditions check box and then click Next to continue.
4. The Welcome window displays. Select Advanced for a client/server installation, and
then click Next.
5. The Installation Folder window appears. Click the Next button to accept the default
installation folder or click ... to select a different location.
6. The Configuration window appears. Select the Client/Server Mode radio button
and click Next to continue.

7. The Type of Database window appears. Select Use internal database
(recommended option) and then click Next. If the organization requires use of
Microsoft SQL Server and it is already installed, select Use Microsoft SQL Server
and then click Next.
Note: Interlogix will not be responsible for SQL Server errors or issues.

TruVision Navigator 7.1 User Manual

Chapter 2: Installation

8. The Confirm Selections window appears. Click Install.
9. The WinPcap Setup Wizard appears. Click Next to continue.
10. The WinPcap License Agreement window appears. Click I Agree to continue.
11. The Installation options window appears. The Automatically start the WinPcap
driver at boot time check box is selected by default. Click Install to continue.
12. Click Finish to continue.
13. Click Close to complete the installation.
Note: Recorders connected to the network must be reachable over the network
from the Navigator server computer. If there are firewalls between the server
computer and the recorder network, make sure to open the following inbound ports
into the recorder network:
1. The HTTP ports used by all recorders on the network.
2. The Command ports used by all recorders on the network.
By default, recorders use 80 for HTTP and 8000 for Command traffic. If the server
computers can’t connect to the recorders, the following features will not work:
•
•

Automatic Diagnostic Polling.
Device Health Checking.

Connection details
Click Connection Details in the login screen in client/server mode to view and/or
change the default server name and port number, and to test the server connection.

TruVision Navigator 7.1 User Manual

Chapter 2: Installation

Initial login
To log into TruVision Navigator for the first time:
1. After successful installation, launch TruVision Navigator using one of the following
methods:
•

Double-click the TruVision Navigator icon on the desktop.

•

Go to Start > All Programs/Apps > TruVision Navigator.

2. When TruVision Navigator launches, a login window appears. Log in as the default
administrator by typing in the following default credentials:
•

User Name – admin

•

Password – admin

Note: The user name and password are masked by default. Click
user name and password.

to reveal the

3. Click Login. After initial login, the Change Password window displays and prompts
to change the default password for security purposes.
4. Type the new password in the Password field.
5. Re-type the password in the Confirm Password field.
6. Select a question from the Challenge Question drop-down list.
7. Type the answer to the challenge question in the Challenge Answer field.
8. Click OK.
If you forget the password set up during initial login, click the Forgot? button in the
Login window to answer the challenge question, change the password, and re-enter the
application without calling for assistance.
If the Challenge Answer cannot be obtained to recover the password, click the
Forgot? button again and call the UTC technical support team with the “tech support
key” automatically provided in the related field. The technical support team can recover
the password with this information.

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Upgrading an existing installation
1. Double-click the new TruVision Navigator Setup.exe installer to begin the
installation. If prompted, right-click on the Setup.exe file and select Run as
Administrator.
2. Click Yes to make changes to the computer.
3. The End User License Agreement window appears. Select the I Accept these
terms and conditions check box and then click Next to continue.
4. The Welcome window displays. Select Advanced for a client/server installation, and
then click Next.
5. The Installation Folder window appears. Click the Next button to accept the default
installation folder.
6. The Configuration window appears. Select the required configuration mode and
then click Next to continue.
9. The Select Database window appears. Select the Use existing database option
(recommended) and then click Next. If the organization requires use of Microsoft
SQL Server and it is already installed, select Use Microsoft SQL Server and then
click Next.

10. The Confirm Selections window appears. Click Install.

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11. Click Close to complete the installation.

Uninstall
To uninstall Navigator:
1. Launch the Programs and features application from the Windows Control Panel.
2. Navigate to TruVision Navigator and click Uninstall.

3. Click Yes to make changes to the computer.
4. The Uninstaller window appears. If required, select the Also delete the TruVision
Navigator database check box before clicking Uninstall.
5. The Uninstalling Product window appears, followed by the Product Uninstalled
window. Click Close and restart the computer.
Note: This process removes all TruVision Navigator files and logs from the computer.
No registry edits are necessary to remove Navigator from the computer. The NTP
service and WinPcap programs should also be uninstalled for complete removal of all
files installed during Navigator installation.

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Navigator main menu
Click the button at the top of the Navigator panel to display the Navigator main menu
drop-down list.

Settings
For both the standalone and multi-client installation models, the TruVision Navigator
client and server can be configured for specific features using the Settings window.
To access the Settings window, click the Navigator menu button in the Navigator title
bar and then select Settings.
Note: User and/or group permissions are required to see all tabs in the Settings
window. See “Permission models” on page 36 for further information.
The following configuration tabs are available in the Settings window:
•

Client – Includes a variety of settings that apply to each client station.

•

Server – Includes the SMTP server settings, permission settings, instant replay
duration custom help link settings, and server/client URL information.

•

Notifications – Includes the port settings necessary to receive events from each
device, email notification settings, and a filter of specific notification types.

•

Health Diagnostics – Includes a filter of diagnostics to be received, as well as
email settings to receive notifications of diagnostics information. Automatic
diagnostic polling can also be scheduled from this menu.

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•

Groups and Users – Add new users and user logins, assign permissions, and
create groups in this tab.

•

Audit History – Set event filters and a time range for viewing user activity.

•

Logical Event Filtering – Set customized, interdependent notifications from
cameras and TruPortal access control systems.

Client

Client settings apply to each client station. These settings include:


Notifier Sound – Enable the alert sound when new device notifications are
received in the Notifier panel. Click the button next to the Notifier Sound dropdown list to preview the selected sound.



Camera Order – Arrange cameras in the Navigator panel by title or number.



Aspect Ratio – Enable the aspect ratio (4:3 or 16:9) for live and playback video in
the Viewer.



Maximum Number of Live Main Streams – Set the maximum number of live main
streams. When set to 0 (zero), only substreams display.



Limit Maximum CPU Usage to – Set the maximum CPU threshold to prevent the
client machine CPU from reaching 100% during video rendering.



Enable Audio From Devices – Turn on audio from applicable devices.



Show Grid Lines in Viewer – Remove/show gridlines between video tiles in the
Viewer.



Display Video Tile Information – Remove/show camera title and time and date.

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

Pause Background Video – Pause video not running in the current view in
Navigator. This selection closes the video streams that are not currently being
viewed. Use this setting if bandwidth usage is an issue. There will be a slight delay
when switching to the background views.
Note: Background video remains active for 30 seconds before pausing.



Restore Last View State – Cameras, views, and tile layouts are restored to their
previous state after exiting and restarting Navigator.



Language – Select the preferred language for the user interface in this drop-down
list.



Units – Select Imperial or Metric units of measure.

Server

The Server tab includes the following server settings:
•

SMTP Setup (SMTP Server, Port, Username, Password, SSL)

•

Permission Model (see “Permission models” on page 36)

•

Authentication Complexity

•

Instant Replay Duration

•

Custom Help Title and Custom Help Link

•

Database Backup and Database Restore

•

Server URL: Multi-client installations (client/server) only

•

Client Download URL: Multi-client installations (client/server) only

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•

Export Navigator Data and Import Navigator Data

SMTP setup
Simple Mail Transfer Protocol (SMTP) is a de facto standard for email transmissions
across the Internet. The Navigator server can be configured to use an SMTP server to
send automated email messages (with client download URL, username, and password)
to users when they are created in TruVision Navigator and when their login credentials
(username, password) need to be reset in the system by an administrator. If SMTP is
not set up, this information must be delivered via an alternative method such as by
phone or personal email.
To set up SMTP:
1. Enter the SMTP Server IP address, the Port, and any Username and Password
credentials required by the SMTP server. Select SSL as well if required by the
server.
2. Test this setup by clicking Test and entering a destination email address for the test
message. Check the application status bar for feedback on the test. Also check the
email account to ensure there is a test message from the Navigator server
confirming proper setup of the SMTP server.
3. An email similar to the one below is sent. If not recieved after several minutes,
check the Junk Mail folder to see if the email was classified and stored there.

Authentication complexity
TruVision Navigator has three authentication complexity standards – Low, Medium, and
High. The default authentication for a new installation is Low. To change the
authentication complexity, select an option from the drop-down list and click OK.
All new users are required to meet the new authentication complexity standard.
However, existing users of the application are not prompted to change their credentials
to meet the new standard once it is changed. Therefore, the administrator must reset
each of the existing user accounts for the standard to take effect. This reset only affects
the password for that user, not the username. To avoid resets, we recommend setting
the authentication complexity before any users are created in the system.
26

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Table 1 on page 27 outlines the components of each of these standards.
Table 1: Authentication complexity
Authentication Maximum
complexity
login failure
attempts

Username
complexity

Password
complexity

Password
reuse

Password
expiration

Low

n/a

At least six
characters

n/a

Medium

At least six
characters

At least eight
alphanumeric
characters

n/a

High

At least 12
characters

At least eight Cannot use the User must
characters with last password change
at least:
password every
60 days
One Uppercase letter
One lower-case
letter
One numeric
One special
character (~, !,
@, #, $, %, ^,
&, +, =)

Instant replay duration
Navigator supports instant replay from the video tile. This feature rewinds video in a tile
by a user-defined, pre-configured amount of time (30 seconds default, 99 minutes and
59 seconds maximum).
To set instant replay time, type the minutes and seconds or click the spin wheels to
enter the required value in the Instant Replay Duration fields and click OK.
See Appendix B “Device details” on page 125 for limitations on instant replay for each
device.
Custom Help
Custom Help access allows individual organizations to provide their own additional
content to facilitate use of the software. This content is completely user-defined;
Navigator simply provides a pathway for users to access it.
To add a custom Help link:
1. In the Server Settings screen, type the name of the Help title to share with users in
the Custom Help Title field.
2. Type the link to the Help file in the Custom Help Link field.
3. Click OK.
4. Open the Help window by clicking the Navigator main menu button and selecting
Help. The custom Help title appears in the Help screen.

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5. Click on the link to access the content.
Database backup and restore (standalone installations only)
Navigator database backup should be backed up in a separate location by an
administrator for safekeeping. If there is a problem with the computer where the
TruVision Navigator database resides, the administrator can install that same version of
TruVision Navigator and restore the database with the backup file. This brings the
system back into operation quickly without manual re-entry of device, user, group,
permission, or other system configuration data.
To back up the Navigator database:
1. Select the Server tab in the Settings window and then click the Database Backup
button. The Backup Database window appears.

2. Type a database backup name (no file extension is necessary) and take note of the
path where the database backup file will reside. The administrator should copy or
move this file to a safe location.
3. Click Schedule to schedule the backup or click Backup Now. Upon initiation of the
backup, refer to the Tasks window for status (see “Tasks” on page 46)
4. After successful completion, the database backup file resides at the designated
location.
To restore the Navigator database:
1. Select the Server tab in the Settings window and then click the Database Restore
button. The Restore Database window appears. Ensure that a copy of the backup
database file has been placed in the directory listed on the form.

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2. Type the exact name of the file in the text field provided. If restoring the database to
a SQL instance that requires SQL authentication credentials, enter them here.
Otherwise, use the default setting.
3. Upon initiation of the restore, refer to the Tasks window for status. After Restore
Task appears in the Task window, log out of the application. Log back in and the
database is restored.

Multi-client (client/server) installations
Client download URL
The Client Download URL field only appears in client/server installations.
For multi-client installations (client/server), the client download URL is the network
location of the Navigator client software package. Administrators can deliver this URL
to new users so they can download the client software remotely from the Navigator
server. If SMTP is in use, this is done automatically for the administrator during user
setup.
For standalone installations (direct database connection), this field is disabled since no
other networked Navigator clients can connect to this instance of the Navigator server.
User management and client software delivery
With multi-client (client/server) installations of Navigator, computers on the same
network with the Navigator server have the ability to download the Navigator client.
Note the following:
•

Remote distribution of client software is NOT available for the standalone (direct
database connection) installation option.

•

The person installing the client software must have administrator rights on the
computer to perform the client installation.

•

When a new user is added to the system, that user does not have any permissions
assigned and therefore cannot log in to Navigator. User permissions must be
assigned before the user can log in (see “User management” on page 34).

•

After installation of the client software, all items that the user has permission to
access appear in the Navigator panel.

Fully automated client software delivery
Navigator can be configured to use an SMTP server to send automated email
messages (with client download URL, username, and password) to new users or when
an existing user’s login credentials (username and password) need to be reset in the
system by an administrator (see “SMTP setup” on page 26).
To distribute the client software remotely to a new user, first configure TruVision
Navigator with an SMTP server, and then add the new user and grant permission to the
new user (see “User management” on page 34).

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Partially automated client software delivery
If SMTP capability is not used, there are alternate methods that can be used to deliver
the client software.
To deliver client software remotely without access to SMTP, do the following:
1. Ensure that the SMTP Server field is empty in the Settings window Server tab.
2. Add the user (see “User management” on page 34).
3. The administrator delivers the user’s login credentials and client download URL to
the user via phone or private email. Cut and paste the URL from the Client
Download URL field in the Server tab in the Settings window. Remember to assign
the user’s permissions or he/she will not be able to log in.
4. Copy or type the client download URL into a browser, or click on the link in an email.
5. Follow the instructions in the Client Software Download page to download the
ClientOnlySetup.exe file.

6. Run the ClientOnlySetup.exe file (the ClientOnlySetup.exe file is preconfigured to
point to the server that it was obtained from) and follow the installation prompts.
7. Launch Navigator and log in with the credentials provided via phone or email.
8. Enter the required information in the Change Password window (see “Initial login”
on page 20 for further information).
To manually install the client software on computers, do the following:
1. Download the ClientOnlySetup.exe file from the Client Installation web page and
place it on a thumb drive or other media.
2. Physically deliver the .exe file to the specific computer.
3. Run the ClientOnlySetup.exe file (the ClientOnlySetup.exe file is preconfigured to
point to the server that it was obtained from) and follow the installation prompts.
4. Launch Navigator and log in with the user credentials.

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5. Enter the required information in the Change Password window (see “Initial login”
on page 20 for further information).
Import/export Navigator data
A Navigator address book stores the title, IP address, and credentials of recorders and
cameras, as well as website pages, TruPortal panels, and logical views in the Navigator
panel. This data can be imported or exported into Navigator as needed to save and
restore these settings.
•

Click Export Navigator Data to save Navigator settings in the CSV file format.

•

Click Import Navigator Data to import previously configured Navigator panel
settings in the CSV file format.

Notifications

The Notifications tab in the Settings window includes the following server settings:
•

Select events for notification by email to send to specific email addresses.

•

Notifications ports

•

Primary and alternate email addresses

•

Length of notification preservation

Notifications and notifier
Devices can push notifications out to an IP address and port for proactive issue
resolution. These notifications typically include alarm, video loss, motion, etc. See
Appendix B “Device details” on page 125 for details on which notifications are
supported by each device.
To receive notifications from devices in the Notifier panel, configurations are required at
both the device and Navigator service level.

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Device configuration – Each device must be set up to push its available notifications
to the IP address and port of the Navigator server. See Appendix B “Device details” on
page 125 for detailed instructions for each device.
Navigator service configuration – The TruVision Navigator service or TruVision
server settings must be configured to listen on that same port for those notifications.
Note: Routers and firewalls may have to be configured accordingly to allow for this
traffic. Ensure that either the TCP listener port or the email listener port (SMTP) on the
Settings window Notifications tab matches the port setup on the device itself.
Navigator provides the ability to limit the notification data in the database to keep the
size down. Set the retention period in number days for this data in the Preserve
notifications for field.
If any of these values are changed, restart the Navigator program (standalone
installations) or restart the TruVision Navigator service (client/server installations) for
the changes to take effect.

Health diagnostics

The Health Diagnostics tab in the Settings window provides the following server
settings:
•

Select health events for email notification

•

Primary and alternate email addresses

•

Automated diagnostic polling

Note: Changes made in the Health Diagnostics tab won’t take effect until a restart of
the Navigator program (standalone installations) or the TruVision Navigator server
(client/server installations).

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Email notifications
Select check boxes for any of the following notifications to receive them via email:
Abnormal Device Health – This notification indicates that either the hard drive is
corrupt or the device cannot encode or record video (DVRs only).
Cameras in Alarm – Any cameras that are in an alarm state.
Cameras in Video Loss – Any camera that is not transmitting video.
Change in Recording Status – A recording has stopped or started.
Disk Status – Health status of the hard drive.
Disk Temperature Threshold – Temperature has exceeded the set threshold.
Device Offline – A device is offline during polling after having previously been online.
Email addresses
Enter valid email addresses in the Primary email and Alternate email fields. If SMTP
has been set up in the system, click Test to send test emails.
Automated diagnostic polling
To run automated health diagnostic polling on an interval across all of the devices in
the system, the diagnostic polling service must first be configured.
To configure the diagnostic polling service:
1. From the Health Diagnostics tab in the Settings window, type the Automated
Diagnostic Polling Start Time and Interval (retention period).
2. Select Days or Hours for the length of time to keep the health diagnostic polling
data in the database.
3. Restart Navigator to begin the automated polling. If any of these values are
changed, restart the Navigator program (standalone installations) or restart the
TruVision Navigator server (client/server installations) for the changes to take effect.
After manual snapshots or automated health diagnostic data have been captured, the
data is stored in the Navigator database. The data is now searchable by users to aid in
maintaining system up-time.

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Groups and users

The Group and Users tab of the Settings window provides the following server
settings:
•

Details

•

Permissions

User management
Note: Adding or assigning permissions to a user requires that the individual performing
those functions has the “Manage user permisssions” permission assigned to them in
Navigator.
To add a user:
1. Click on the Groups and Users tab in the Settings window.
2. Right-click the Users node in the Navigator and select Add User or click the Add
User button. The Add User window appears.

3. Type the required user information in the fields shown. The Username, Password,
and Confirm Password fields are disabled if SMTP is configured in the system.
4. Click OK. The new user is added under the Users node in the Navigator panel.

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5. To install Navigator on the new user’s client computer: If SMTP is set up in the
system, follow the instructions under “Fully automated client software delivery” on
page 29. For systems without SMTP set up, follow the instructions under “Partially
automated client software delivery” on page 30.
To assign permissions to a user:
1. Click on the user icon in the Groups and Users tab and click the Permissions tab.
2. Highlight the TruVision Server node or any sub nodes, folders, devices, or other
items in the permissions panel and allow/deny permissions for this user in the
Permissions tab. If the Permission Model is set to Simple (only users), only the
Allow column appears. If the Permission Model is set to Advanced (both users and
groups), both the Allow and Deny columns appear.

3. When finished, click OK.
Permission indicators
When assigning permissions, specify whether the permission is applied at the parent or
child node. Granting permissions at a parent node cascades those permissions down to
the child nodes. For example, granting permissions at the Navigator server level
cascades down over all folders, devices, and cameras beneath it. These are indicated
by a blue dot. Conversely, granting permissions at the child node does not change
permissions at the parent node. In this case, the child node displays a blue dot and the
parent displays a gray dot.
Table 2: Permission indicators
Permission Indicator

Description

Blue

A blue dot indicates express permissions granted on that node. These
permissions are inherited by the children nodes underneath the parent
node.

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Permission Indicator

Description

Gray

A gray dot indicates express permissions assigned to a child of the
parent node, but not at the parent node itself.
This serves as a quick visual cue for the administrator to find express
permissions granted to a user on devices in the permission panel.
If all of the gray dot nodes are expanded, the camera or device with
one or more express permissions appears, indicated by a blue dot.

Permission models
TruVision Navigator has two permission models – Simple or Advanced. The default for
a new installation is the Simple model.
Simple model – Administrators only have the ability to create, edit, and delete users
and their corresponding permissions.
Advanced model – Administrators have the ability to create, edit, and delete both
users and groups. Groups allow the scaling of user permissions across many users.
For instance, many users can be placed into a single group, and that single group can
be assigned permissions against the folders and devices in the system. Without
groups, the administrator would have to grant permission to each user individually.
To change the permission model to advanced, select Advanced in the Permission
Model drop-down list and click OK. Groups now appear as a node in the Navigator
panel. The table below outlines the actual permissions that can be granted to users or
groups within Navigator, the user interface impact of that permission, and the
dependencies of specific permissions.
Table 2: Permission matrix
Permission

User Interface Impact

Acknowledge notifications

Show/hide Acknowledge All
button in Notifier dialog

Configure client

Enable/disable Client tab in
Settings

Configure server

Enable/disable right-click
options on TruVision Navigator
Server node (i.e., Properties
and Database Backup and
Restore)

Export video

Enable/disable Local record
button in Controller

Dependent Permissions

Watch live video
Watch playback video

Enable/disable Snapshot and
Video buttons in the Controller
Show/hide Collector Panel
Show/hide Tasks Panel (panel
may also be visible due to
other permissions)
View access control panel
notifications

Enable/disable notifications
from TruPortal in the Notifier

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Permission

User Interface Impact

Dependent Permissions

Manage access control panels

Enables/disables access
control context menus

Operate access control panels

Manage device folders

Show/hide Add Folder button
and context menus in
Navigator
Show/hide Folder (folder may
also be visible due to other
permissions or parent/child
permissions)
Show/hide Address Book
Import context menu for
Devices node

Manage devices

Show/hide Add Device button
and context menus (rename
and delete) in Navigator
Show/hide Folder (folder may
also be visible due to other
permissions or parent/child
permissions)
Show/hide Device (device may
also be visible due to other
permissions or parent/child
permissions)
Show/hide Camera (camera
may also be visible due to
other permissions)
Show/hide Bulk Tasks
(Firmware Upload and
Configuration) context menus
for Devices node
Enable/disable Device
Properties (Connection,
Details, Capabilities) dialog on
device
Show/hide Camera Search
and Configuration context
menus
Show/hide Firmware Upload
context menu for device
Show/hide Tasks Panel (panel
may also be visible due to
other permissions)

Manage maps

Show/hide map context menus

Manage user permissions

Show/hide Users and/or
Groups nodes in Navigator

Manage website

Show/hide website context
menu

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View website

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Permission

User Interface Impact

Operate access control panels

Show/hide door icon context
menu

Pan tilt zoom

Enables/disables PTZ control
in camera tile

Dependent Permissions

Watch live video

Show/hide PTZ button in
timeline (PTZ settings access)
Trigger outputs

Show/hide Trigger Outputs
selection in device context
menu

View device diagnostics

Show/hide Run Health
Diagnostics in Device node
and specific device context
menus in Navigator
Show/hide Folder (folder may
also be visible due to other
permissions or child
permissions)
Show/hide Device (device may
also be visible due to other
permissions or child
permissions)

View disk analysis

Show/hide Disk Analysis
context menu for device

Watch live video
Watch playback video

Show/hide camera row in Disk
Analysis dialog
View maps

Show/hide the map node

View notifications

Show/hide Folder (folder may
also be visible due to other
permissions or child
permissions)
Show/hide Device (device may
also be visible due to other
permissions or child
permissions)
Enable/disable Notifier icon in
application status bar
Show/hide Device Notification
in Notifier dialog
Show/hide Camera
Notification in Notifier dialog
for permissioned device

View website

Shows/hides the website node

Watch live video

Show/hide Folder (folder may
also be visible due to other
permissions or child
permissions)

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Permission

User Interface Impact

Dependent Permissions

Show/hide Device (device may
also be visible due to other
permissions or child
permissions)
Show/hide Camera (camera
may also be visible due to
other permissions)
Allow/Disallow Open Video
from Camera (all methods:
double-click and drag-anddrop operation in Navigator)
Show/hide PTZ and in-tile
mouse controls
Watch playback video

Show/hide Folder (folder may
also be visible due to other
permissions or child
permissions)

Watch live video

Show/hide Device (device may
also be visible due to other
permissions or child
permissions)
Show/hide Camera (camera
may also be visible due to
other permissions)
Enable/disable Controller
Playback controls including Go
To, Playback, Live, doubleclick on timeline)
Enable/disable notifications in
Notifier dialog
Watch live video main stream

Enable/disable Stream and
Bandwidth menus in the
Controller

Watch live video
Watch playback video

Deactivate a user
Deactivation revokes all user rights to the system but does not delete users from the
database.
To deactivate a user:
1. Right-click on the user under the Users node and select Deactivate User.
2. Click Yes when prompted with “Are you sure you want to deactivate this user?”
3. Deactivated users are removed from the Users node in the Navigator unless
Include Deactivated Users is selected by right-clicking the Users node. The
Inactive User icon is shaded gray while the Active User icon is shaded blue.
4. To view all active or deactivated database users in a list, click the Users node and
select Show all users. The Users screen appears. All of the columns in this dialog
are sortable. Double-click any user row to view that user’s details dialog.
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Restore a deactivated user
To restore a deactivated user in the system (three possible methods):
•

Right-click the deactivated user under the Users node and select Activate User.

•

Right-click the deactivated user under the Users node, select Properties, and click
the Reset Account button on the Details tab.

•

From the user list, double-click the user icon to launch the Details tab, and then
click the Reset Account button.

If SMTP is in use, the user automatically receives an email with a temporary login
password. The user is prompted to change this password upon initial login.

If SMTP is not in use, the administrator must provide the user with a new temporary
password in the Change Password window. These temporary credentials must be
delivered to the user via phone or email.

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Reset a user after lockout
If a user forgets his or her username or password and challenge question, that user can
be locked out of the system. If a user has been locked out for login failures, they must
answer the challenge question in the User Account Challenge window.
If a user cannot remember the challenge question, the administrator must reset the
account. Follow the instructions under “Initial login” on page 20.
Force a user to log out
From the user list, double-click the user icon to launch the Details tab, and then click
the Force Logout button. This logs the user out immediately. Administrator rights are
required to execute this function.
Group management
The advanced permission model permits group management in Navigator. Groups
allow the scaling of user permissions across many users. For instance, users can be
placed into a single group, and that single group can be assigned permissions against
folders, devices, and other items in the system. Without groups, the administrator would
have to grant permission to each user against those same devices.
To create a group:
1. Click the Server tab in Settings and ensure that the Permission Model drop-down
list is set to Advanced.
2. Right-click the Groups node in the Groups and Users tab and select Add Group.
3. Type a name for the group in the Add Group window and click OK.
4. Click on the group name and then click the Details tab to change the group name
and add users to the group.

5. When finished, click OK.

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To assign permissions to a group:
1. Click on the group icon in the Groups and Users tab and then click the
Permissions tab.
2. Highlight the TruVision Server node or any sub nodes, folders, devices, or other
items in the permissions panel and allow/deny permissions for the group in the
Permissions tab. Group permissions affect all of the specific users that are
members of the group.

3. When finished, click OK.
To add a user to a group:
1. Click on the group icon in the Groups and Users tab and click the Details tab.
2. Select one or more users in the Users field and then click Add All or Add to add
users to the Group Members field.
3. When finished, click OK.
Group permission override
Users with group permissions can have the permissions overridden by the
administrator. In this way, the administrator can customize the permissions of a group
member.
To override group permissions for a user:
1. Click on the user icon in the Groups and Users tab and click the Permissions tab.
2. If necessary, add the user to a group by selecting one or more group check boxes in
the Groups panel.
3. Highlight the TruVision Server node or any sub nodes, folders, devices, or other
items in the permissions panel and allow/deny permissions for this user in the
Permissions tab.

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4. Select the Group Permission Override check box and then click OK.

Search
Use Search to find any user or group in the Groups and Users panel.
To perform a Groups and Users search:
1. Type any alphanumeric string into the Search field at the top of the Navigator panel
and press Enter. Focus goes instantly to the user or group that matches the string.
2. Press Enter again to move to the next object that matches the string until each item
matching the search criteria has been found. Type a different alphanumeric string
into the Search field to perform another search.
Group summary
After one or more groups have been created, click on the Groups node to view a list of
all groups and their Active status. Click on a group name to rename a group.

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Audit History

The Audit History tab logs all user activity which can be searched using Filters
selections. Click OK when finished making selections.
Click Export Audit History to save the list of configured events in the CSV file format.

Logical event filtering
Logical event filtering provides a way to create customized, interdependent notifications
from cameras connected to recorders as well as, optionally, doors connected to
TruPortal access control systems.
To create a customized notification in Logical Event Filtering:
1. Click on the Logical Event Filtering tab in the Settings window.
2. Type in a title for the notification in the Title field.
3. Drag cameras from the Logical Event Filtering navigator panel into the device list.
4. Highlight each camera in the list and select the required Video notifications for each.
Note that the number of people detected as Entered or Occupants before sending
a notification under Object Counting can be configured by typing a number into
those fields or clicking the spin wheels. Also note that the VCA Alarms notification
can be customized by selecting specific VCA alarm events.

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5. Optional: To include doors in a Logical Event Filtering notification, highlight each
door in the list and select the required Access notifications for each.

6. Type or click the spin wheels to enter a value in seconds in the Notification
Timespan field. Logical Event Filtering generates a notification when all
notifications configured in the list occur within the length of time specified in the
Notification Timespan field.
7. If necessary, click on an item in the list and click Remove Item before saving the
custom notification.
8. When finished configuring the notification, click Save and configure another
notification, or click OK to exit Logical Event Filtering.

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Bookmark manager
The Bookmark Manager window is a central location that contains all device-level
bookmarks. When bookmarks are added, edited, or deleted on the timeline, the
Bookmark Manager automatically updates. Deleting the device or camera associated
with one or more bookmarks removes them from the Device list in the Bookmark
Manager.
See “Adding bookmarks” on page 91 for details on adding bookmarks and “Export
video” on page 91 for details on exporting bookmarked video.

The following operations are available in the Bookmark Manager:
•

Edit – Double-click on a bookmark to edit the title, time, and notes.

•

Delete – Press the Delete key on the keyboard to delete the bookmark.

•

Play – Click the bookmark’s play icon to play video associated with the bookmark in
the timeline.

Note: Bookmarks are stored in application memory, so all bookmark data is erased
when Navigator is closed.

Tasks
The Tasks window is a central location that monitors tasks created and scheduled in
the system. These tasks include both executed and scheduled/pending video exports,
database backups, and database restores. Tasks provides a real-time status of the
tasks in the queue, and the reason if a task was unsuccessful.
Click the Navigator main menu button and select Tasks to access the Tasks window.

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Click Clear to clear the list of tasks or Export to export the list of tasks in CSV file
format.

Storage calculator
Storage calculator is a tool that permits the creation of a storage capacity requirement
report for TruVision recorders that can be printed or exported to Microsoft Excel (XLS
file format).
Note: Storage requirement calculations provided by the calculator are only an
estimation based on medium quality video settings. More storage capacity could
be needed depending on the scene complexity of images captured by the
cameras.
Note: Storage calculator only supports the TruVision recorders listed in the Recorder
drop-down list in the TruVision Storage Calculator window.
To generate a storage calculator report:
1. Click the Navigator main menu button and select Storage Calculator or click the
Storage Calculator button when in Device Manager.
2. Type a value into the Project Name field.
3. Select the recorder model from the Recorder drop-down list.
4. Select the number of camera channels in the Channels drop-down list.
5. Type camera names into the Camera Name fields as necessary and enter values
for each camera in the Main Stream and Substream (if applicable) sections. Use the
Copy Channel 1 Settings, From Channel, and Range fields to copy values
between cameras.
6. The Storage per day (GB) columns and the Total Storage per Day and Total
Storage Capacity fields populate with storage requirement calculations. When
finished configuring the storage calculator project, click the Print Report or Export
to Excel button to generate a storage calculator report for future reference.

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Help
Click the Navigator main menu button and select Help to access the Help dialog. The
version number displays along with links to launch Help and view the End User License
Agreement. Custom Help links also appear if they have been configured (see “Custom
Help” on page 27).

Logout
To log out of Navigator:
1. Click the Navigator main menu button and select Logout to access the Please
Confirm dialog.
2. Click Yes to log out of Navigator. Logging out permits another user to log in on the
same machine.

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Device Manager
The TruVision Device Manager can discover Interlogix IP devices such as IP cameras,
DVRs, NVRs, encoders, decoders, IFS switches, and TruPortal access panels on a
network.
This chapter explains how to use Device Manager to find and configure network related
settings of TruVision devices, use the New System Setup Wizard, and upgrade the
firmware of individual devices or perform a bulk upgrade.
To access Device Manager, click the button at the top of the Navigator panel and select
Device Manager from the Navigator main menu drop-down list.

Note: The New System Setup Wizard is intended only for setting up devices that have
not previously been connected to the network.

Device discovery
Device Manager searches for online devices within the local network and displays
network information for the devices. It automatically searches every 15 seconds for the
online devices in the computer’s local network and then displays the information for the
found devices.
Note: Unmanaged devices do not support the discovery feature.
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Search for active devices online
After launching Device Manager, click the Device Discovery button in the Getting
Started window. The Device Manager window appears.

The device information that appears in the Discovered Devices tab includes the
device type, IP address, port number, gateway, firmware version, serial number, MAC
address, etc. Discovery results can be filtered by clicking the Navigator tab (shows
only devices added to the Navigator panel), and/or by making a selection from the
device filter drop-down list (Camera, Recorder, TruPortal, etc.)
Note:


Click the Refresh button to perform a new search for online devices. When the
Refresh button appears with a yellow dot, it indicates that new devices have been
added in the background. Click
to add the newly found devices to the list.



Click on a column heading button to sort the information.

Add device
If a TruVision IP device connected to the network does not appear in the Device
Manager’s list of discovered devices, it can added by clicking the Add Device button.

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Type in the appropriate device location information along with the device’s user name
and password, and then click OK.

New system setup wizard
Use the New System Setup Wizard to set up new devices that have not previously
been connected to the network.
To set up devices using the Wizard:
1. Click the New System Setup Wizard button in the Getting Started window.
2. Select a recorder and one or more cameras to set up in the Recorder Selection
window.

3. In the Activate Device window, select one or more devices to continue with setup. If
multiple devices are selected, IP addresses are automatically assigned in sequence
(in this case, all devices must have the same password). Select individual devices to
assign specific IP addresses to each. Type in a new IP address, subnet, and
gateway manually or click on an IP address to use default settings.
4. Type ‘admin’ as the user name and type in a new password for the device(s). Click
Apply to determine if the IP addresses are available. Click Next when finished.

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5. The Credentials Required window appears. Select the check box next to each
device, type the user name and password, and then click Apply. Click Next when
finished.
6. The Networking Parameters window appears. Change the IP addresses for any
devices with network parameters that are not compatible with your network by
typing addresses into the Subnet Mask and Gateway fields according to your
network requirements. Selecting check boxes next to multiple devices assigns IP
addresses to those devices in sequential order, starting with the address you type in
the New IP Address field. The system skips addresses that are already in use in
your network. Click Apply after all networking parameters are set correctly.

7. Click Yes to confirm the IP address changes. When finished, click Next again and
wait several seconds for the storage calculator window to appear.
8. Select resolution and frame rate. If necessary, change the camera name and add
substream information. The bitrate number auto-calculates and can also be
changed if required.

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9. Click Next. The Summary window appears, showing the device information along
with the location of the recorder configuration file.

10. Click Next, and then click Yes to to send the new configuration to the recorder.
11. The completion dialog appears. Click Complete to finish setup.

Activate an inactive device
Newer TruVision devices appear as “Inactive” in the Device Manager window upon
initial connection to the network.
To activate an inactive device:
1. Click Activate Device in the Getting Started window. A list of inactive devices
appears in the Device Activation/Change IP Address screen.

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2. Follow the steps under “Change IP address” on page 55.
3. An activate device success message appears.

Firmware upgrade
Use the Firmware Upgrade window to upgrade the firmware of the selected device or
devices.
Note: The local computer must be connected to the internet to connect with the
firmware server.
To select devices for firmware upgrade:
1. Click the Firmware Updates button in the Getting Started window, and then click
Yes in the Updates Available dialog to proceed.
2. The Firmware Download screen appears. Wait for the firmware files to download to
the local computer.
3. The Firmware Upgrade screen appears. In the Model list, click a device to select it
or hold the Ctrl or Shift key to select multiple devices.

4. Click Apply, and then click Yes to start the firmware upgrade process. The
Credentials Required dialog box appears.
5. Type the User Name and Password for the device(s) (if necessary, select Use this
credential for all devices), and then click OK to begin the firmware upgrade.
6. Firmware upgrade progress appears in the Firmware Upgrade window. When
upgrading is complete, the updated version information of the device(s) appear in
the device list.

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Device Manager tools
Click on the Device Manager Tools button in the Device Manager window to access
the tools.

Change IP address
1. Click the Change IP Address tool button to bring up the Device Activation / Change
IP Address window.
2. Select one or more devices to continue with setup. If multiple devices are selected,
IP addresses are automatically assigned in sequence (in this case, all devices must
have the same password). Select individual devices to assign specific IP addresses
to each. Type in a new IP address, subnet, and gateway manually or click on an IP
address to use default settings.
3. Click Test
4. If the IP addresses were recognized as available, click Apply.
5. Click Yes to change the IP address for the selected devices.

Reset password
If an admin (not a specific user) device password is lost, contact Technical Support to
restore the password. There are two ways to restore the password. The method to be
used depends on the device and its currently installed firmware.
To restore the default password (method 1):
1. Select the device for password reset in the main Device Manager window.
2. Click Device Manager Tools, and then click the Reset Password tool button.
3. Copy the serial number from the Device Serial No. field in the Device information
panel and paste it into an email to send to Technical Support. Technical Support will
provide a security key by email.

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4. Enter the security key received from Technical Support in the Security Code field
and click OK to restore the default password. The default password is 1234.
Note: The security key provided is related to the date the serial number was sent to
Technical Support and expires after the day specified. If the current date was not
specified in the request, Technical Support provides a security key valid for three days
following the date of the request.
To set a new password using an XML file (method 2):
1. Select the device for password reset in the main Device Manager window.
2. Click Device Manager Tools, and then click the Reset Password tool button.
3. Click the Reset Password button.

4. Click Export Reset File in the Reset Password window to save the XML file, and
then email the file to Technical Support. Technical Support will provide a new XML
file.
5. Save the XML file received from Technical Support on the computer, click Browse,
and select the new XML password file.
6. Type a new password and then confirm it in the New Password and Confirm
Password fields. Click Apply.
Note: Do not restart the device after the password recovery XML file has been
exported, otherwise the steps above must be repeated. The password recovery XML
file expires after 24 hours.

Manual firmware update
Follow these instructions only if the firmware update file has already been downloaded
to the local computer.

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To perform a manual firmware update:
1. Select one or more devices for firmware update in the main Device Manager
window.
2. Click Device Manager Tools, and then click the Manual Firmware Update tool
button. The Firmware Upgrade window appears.
3. Click Browse to locate the firmware file, and then type in the user name and
password for the highlighted device in the Device List.
4. Click Add to add the highlighted device to the Tasks Summary list, or click Add All
to add all the devices in the Device List to the Tasks Summary list.
5. Click Apply, and then click Yes to start the firmware upgrade process.
6. Firmware upgrade progress appears in the Firmware Upgrade window. When
upgrading is complete, the updated version information of the device(s) appear in
the device list.

Storage calculator
Select one or more devices in the main Device Manager window, click Device
Manager Tools, and then click the Storage Calculator tool button. See “Storage
calculator” on page 47 for details about the storage calculator.

Device configuration backup and restore
Use these tools to backup and restore device configurations.
To back up a device configuration:
1. Select a device in the main Device Manager window, click Device Manager Tools,
and then click the Device Configuration Backup tool button.
2. If required, click Browse to select a new backup location.
3. Enter the device user name and password and select Start to begin the backup
process.

4. Click Close when backup is complete.

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To restore a device configuration:
1. Select a device in the main Device Manager window, click Device Manager Tools,
and then click the Device Configuration Restore tool button.
2. If required, click Browse to select the location of the backup file.
3. Enter the device user name and password and click Apply.

4. Click Yes to restore the device configuration.

Upload camera information
Use this tool to restore the device configuration for cameras only.
Note: Not all cameras support this feature.
The list of recorders that can upload camera information is as follows:
•

TVN21

•

TVN22

•

TVN70

•

TVN71

•

TVR15HD

•

TVR45HD

To upload camera information:
1. Select a supported recorder in the main Device Manager window, click Device
Manager Tools, and then click the Upload Camera Information tool button.
2. Click Browse to select the location of the configuration file.
3. Type in the recorder user name and password and click Apply.

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4. Click Yes to upload the camera information.

Change password
1. Select one or more devices the main Device Manager window (if multiple devices
are selected, all must have the same password), click Device Manager Tools, and
then click the Change Password tool button.
2. Type the correct information in the Old Password, New Password, and Confirm
Password fields.
3. Click Apply.

Add device to Navigator
1. Select one or more devices the main Device Manager window (if multiple devices
are selected, all must have the same password), click Device Manager Tools, and
then click the Add Device to Manager tool button.
2. Type the correct information in the User Name and Password fields in the
Credentials Required window.
3. Click OK. The device is added to the Navigator panel.

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Navigator panel
The Navigator panel is the central administration area of the application where
recorders, cameras, maps, websites, access control systems, and logical views are
added, listed, and configured.
Items in the Navigator panel can be located quickly by typing a device name into the
Search field at the top of the Navigator panel and pressing Enter.
Note: The Navigator panel is permission-based, so if a user does not have rights to
perform certain actions, they will not see the options.

Adding devices (recorders and cameras)
Add a single or multiple devices to the Navigator panel by choosing one of the following
options:
•

Add manually

•

Add via discovery tool

Adding devices (recorders and cameras) manually
1. Click the Add Devices button
in the Navigator panel and select Add Manually,
or right-click the Devices icon and then select Add Device > Add Manually from
the drop-down list. The Add Device window appears.

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2. Select the appropriate model from the Device Type drop-down list.
Note: Select TruVision Recorder or TruVision Camera from the drop-down list for
any TruVision device. Using one of these drivers enables the device’s browserbased configuration page.
3. Type a name in the Device Title field. Values are alphanumeric.
4. Based on the device type, a selection from the Streaming Type drop-down list may
be required. For some devices, there is only one option for the Streaming Type so
it is selected by default. Streaming types are defined as follows:
•

TCP – TCP is a reliable stream delivery service that guarantees delivery of a
data stream sent from one host to another without duplication or losing data.

•

Reverse TCP – The application connects to the device and the device streams
video back to the application over the existing connection. This option negates
firewall issues on a WAN and is primarily the best option.

•

Reverse TCP I-Frame – This connection type is similar to Reverse TCP except
the device only sends I-Frames. This option is useful in limited bandwidth
environments.

•

UDP – The application connects to the device and asks the device to stream
video back to the application on a UDP address and port. For this option, the
firewall needs to be configured to allow the device to stream to the application on
that specific port.

•

Multicast – This type of streaming only requires one stream and one user
connection to the recording device and can be connected to many clients. This
saves connections and network bandwidth. Multicast is supported in live view
only.

•

Wavelet/Wavejet – This type is based upon Wavelet/Wavejet compression
methodologies. This streaming type cannot be changed and is the default
streaming type for the DVMRe and StoreSafe DVR lines.

5. Type the device’s IP address or the DynDNS, No-IP, or EzDDNS URL in the Device
Address field.
Note: A recorder can be added using a Domain Name System (DNS) name as well
as a static IP address by typing the DNS name in the Recorder Address field.
6. The Port field is pre-populated with a default value based on the type of device
selected. If the port assigned to the device is different from the default value, type
the correct port value in this field.
Note: The port number must be added to the device address when using DynDns
with a HTTP port other than port 80 (e.g., mydvr.dyndns.org:2222 if the HTTP port
being used is 2222). When using No-IP instead of DynDNS, also add the HTTP port
number.
7. If applicable, type the required values in the Username and Password fields.
These fields are only required if the device being added has been configured to
require a username and password.

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8. Select the Add Device Offline check box to add the device to the Navigator if it is
currently offline. Bring an offline device online by right-clicking on the device in the
Navigator panel and selecting Connect.
9. Click OK.
Note: After clicking OK, fields highlighted with a red exclamation point indicate rejected
values. Move the mouse pointer over the exclamation points for tips on why the values
were invalid. All fields must be valid to successfully add a device.
Note: An error message may appear stating that the device was added but it has
unsupported firmware. This should not prevent the viewing of video. See Appendix B
“Device details” on page 125 and “Upgrade firmware” on page 82.

Adding devices (recorders and cameras) using the discovery
tool
Navigator is equipped with an embedded device discovery tool that discovers devices
such as recorders, cameras, and encoders in the network and permits the addition of
one or more of those devices.
1. Click the Add Devices button in the Navigator or right-click the Devices icon, and
then select Add Device > Add via Discovery Tool from the drop-down list.
2. The Device Discovery window displays and provides a list of available devices in
the network.

3. To add devices to the Navigator, select one or multiple devices from the list using
the mouse and Ctrl key, and then click Add. The device(s) appear under the Device
node in the Navigator panel.
Note: The discovery tool attempts to add devices (recorders or TruVision cameras)
by using their default credentials. If the credentials of a device are previously
changed from default values, the device still gets added to the Navigator panel, but
it is shown as offline. In this case, updated credentials need to be applied manually
by right-clicking on the device and selecting Properties or Configure Device.

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4. After the recorder or TruVision camera appears online, expand the Device icon to
view all devices added to the system.
5. Upon successful connection, the Navigator populates the respective cameras under
the device.
To remove a camera icon from the Navigator panel:
1. Right-click the recorder icon associated with the camera and select Properties.
2. Click on the camera to be removed and select the Camera Not in Use check box.
3. Click Save. Repeat these steps, deselect the Camera Not in Use check box, and
then click Save to add the camera back to the Navigator panel.
To remove a recorder icon from the Navigator panel:
1. Right-click the recorder icon and select Delete Device.
2. Click Yes.

Configuring discovered devices
Discovered devices (recorders and cameras) can be configured either in Navigator or
through the device’s internal configuration web page.
TruVision recorder browser configuration is currently available for the recorders listed
below:
Table 3: Browser configuration compatibility
Recorder Model

Firmware version

TVN 10

2.0 and above

TVN 21

3.0 and above

TVN 22

1.0 and above

TVR 12 HD

All versions

TVR15 HD

All versions

TVR44 HD

All versions

TVN 70

All versions

To configure a device using the device’s internal configuration web page:
1. Right-click a device in the Navigator panel and select Configure Device or
Configure Camera.
2. If necessary, click OK to update the plug-ins.
Note: The plug-in should already be installed if the device has been connected to
and previously configured through the device’s internal web browser
3. Follow the instructions in the Setup-UTC Web Components window. When
complete, restart Navigator.

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WARNING: Close all browser windows when instructed and close Navigator
before continuing.
4. Right-click the TruVision device and select Configure Device. Navigator opens the
device’s internal configuration web page.
5. Configure the device with the required preferences. See the device’s user manual
for all configuration options.
Note: For cameras not connected to a recorder, enter the camera’s login credentials
to proceed.
6. When complete, click the Close button to save any configuration changes and
return to Navigator.
Note: Some devices cannot be configured remotely using Navigator.
Note: The trusted source for camera titles is the device itself. When adding a device
for the first time, Navigator does not display the device’s configuration information at
the time of connection. The cameras in the Navigator panel may display generic
camera titles (Camera 1, Camera 2, Camera 3, etc.). Camera names are updated
after performing device configuration for the first time. Afterwards, any changes to
camera titles through Navigator updates both the Navigator and the device.
Note: For protocol configuration of analog PTZ cameras attached to an embedded
NVR via an encoder, use encoder web administration rather than the embedded
recorder configuration menu.

Adding a TruVision 360° camera
Navigator supports Interlogix 360° fisheye cameras. These cameras can be added to
TruVision NVRs as a regular IP camera either manually or using the discovery tool.
Each fisheye camera provides five streams to the user.
•

1 x Raw 360° image (also contains a substream)

•

1 x Two 180° bands in one video stream

•

3 x 120° streams with digital PTZ capability

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When a fisheye camera is added to a device, the camera appears in the Navigator
panel and has its own device node with up to five channels listed under it. By default,
the fisheye camera is added with only the 360° mode enabled.
To add the rest of the views:
1. Ensure that the Fisheye Mode in the camera configuration menu is set to Multi
Channel Mode. See the camera’s user manual for details.
2. Right-click on the camera’s device node and select Properties.
3. In the Properties menu, click the Cameras tab and select the Show Camera check
boxes for the views to display.
4. Click OK.

For information about dewarping 360° cameras, see “Dewarp views” on page 97.

Adding a V-Stream
V-Streams combine output from all camera channels in a recorder into a single stream.
V-Streams only appear if they are configured in the recorder.
To view a V-Stream, click on a V-Stream icon in the Navigator panel and drag it to a
video tile in the Viewer panel.

Adding maps
Maps or floor plans can be added as PNG, JPEG, GIF, or BMP files. Camera icons can
be placed on the maps to represent their physical locations. Clicking these camera
icons loads video into the Viewer panel.
To add a map:
1. Right-click the Map icon in the Navigator panel and select Add Map.

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2. The Open Map File window appears. Navigate to the image file for the map required
and click Open. The map appears in the Navigator panel under Maps.
3. Double-click the map name to open it in a video tile. Clicking the camera icons
placed on the map launches the selected camera’s video. When the camera
receives a notification, a color-coded box appears around the camera icon.
4. Click the left mouse button inside the video tile to move the map in any direction
inside the tile.
5. Right-click on the map and select Zoom to fit to re-center the map and have it fill
the video tile.
To rename or delete a map:
Right-click on the map name in the Navigator panel and select Rename Map or Delete
Map.

Configuring maps
Camera, access control door, and access control panel icons can be added to maps to
represent their physical locations. Cameras can be connected to doors to enable the
launching of video whenever a door is opened. Selecting any element in a map while
pressing the Alt key highlights other elements associated with the selection. Clicking on
the map itself while pressing the Alt key highlights all elements on a map.
Adding and positioning icons:
1. Right-click the map name in the Navigator panel and select Configure Map.
2. Click and drag a camera, recorder (if the recorder has trigger outputs, an option
appears to include trigger output icons), access control panel (if a TruPortal system
has been added to Navigator), access control point (door icon), a website, or
another map from the Navigator panel to any point on the map.

6. Right-click on a camera and select Orientation to change the position of the
camera to mimic its physical orientation.
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7. Click OK to save.
8. To remove an icon, right-click on it and select Delete.
Connecting an access control point to cameras on a map:
1. Right-click on an access control point (door) and select Link Cameras.
2. Select all cameras on the map to link to the door (or select Select All), and then
click OK.

3. To see which cameras on the map are linked to a door, hold down the Alt key while
clicking on the door icon and orange boxes appear around the connected camera
icons.

4. Whenever the door is opened, notifications from linked cameras appear in the
Notifier panel (see Chapter 7 “Notifier panel” on page 103). Click the camera
notification in the Notifier panel to launch video recorded when the door was opened
in the Viewer panel (see Chapter 6 “Viewer panel” on page 87). If a linked camera
has been assigned to the Event Monitor, video from the camera displays in the
Event Monitor if the door’s reader is swiped or if the door is opened. Doors can be
opened from maps in the Viewer Panel by double-clicking on a door icon.

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Configuring or viewing recent activity–access control panel icon:
•

Right-click on an access control panel icon and select View Recent Activity to view
a list of recent events associated with the panel. Click the Microsoft Excel® icon to
export the list of events to a spreadsheet.

•

Right-click on an access control panel icon and select Configure to bring up the
TruPortal login page. Refer to the TruPortal Software User Guide or TruPortal Help
for configuration instructions.

Launching maps and websites from a map in the Viewer Panel:
In a map in the Viewer Panel that has been configured to include one or more submaps
and/or websites, double-click on a submap or website icon to launch it in a Viewer
Panel tile.
Operating trigger outputs:
In a map in the Viewer Panel that has been configured to include one or more recorder
or camera output triggers, double-click on a trigger icon to turn it on or off.

Adding websites
Websites can be added to the Navigator panel for viewing and navigating in the Viewer
panel.
To add a website:
1. Right-click on the Websites node in the Navigator panel and select Add Website.
The Add Website window appears.

2. Type a title for the website in the Title field, and then type or copy/paste the
website’s URL into the URL field.
3. Double-click on the website icon or drag it to a tile in the Viewer panel to view and
navigate the website.
Navigate the website in the Viewer panel tile using the pointer, scroll bar, and the icons
in the top menu (Forward, Back, and Refresh). To delete a website, right-click on the
website icon in the Navigator panel and select Delete Website.
To configure a website in the Navigator:
1. Right-click on the website icon in the Navigator panel that requires configuration and
select Configure Website. The Configure Website window appears.
2. Type a new title for the website in the Title field or type or copy/paste a new URL
into the URL field.
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Adding TruPortal access control systems
TruPortal™ is an IP appliance-based access control system that integrates with
TruVision Navigator.
After installing the TruPortal SDK, add TruPortal systems to the Navigator panel by
choosing one of the following options from Access Control:
•

Add manually

•

Add via discovery tool

Installing the TruPortal SDK
Note: The TruPortal SDK 1.1.54 or later plug-in must be installed before Navigator
can communicate with the TruPortal panel.
To download and install the TruPortal SDK plug-in:
1. Go to www.interlogix.com/library.
2. Type “TruPortal SDK” into the Search Download Library field.
3. Download the TruPortal SDK plug-in Zip file and extract the contents to a folder on
the local computer.
4. Launch Internet Explorer 9 or later and type the IP address of a TruPortal panel
installed in the local network into the Address bar.
5. Log into the system as a user with Plugins > Modification permissions.
6. Select System Administration > Plugins.
7. Click the Install button.
8. Click the Select File button.
9. In the Open dialog box, navigate to the folder containing the plug-in package (the
file has a .LFF extension), select the file, and then click Install.
Note: Plug-in installation may take up to 10 minutes. The panel restarts after successful
installation. The plug-in automatically starts after the panel restarts.

Adding TruPortal systems manually
1. Follow the instructions under “Installing the TruPortal SDK” above.
2. Right-click the Access Control node, and then select Add Panel > Add Manually
from the drop-down list. The Access Control Panel Properties window appears.

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Note: There is only one option for the Panel Type so it is selected by default.
3. Type a name in the Panel Title field. Values are alphanumeric. The default panel
title is My TruPortal.
4. Type the device’s IP address in the Panel Address field.
5. The Port field is pre-populated with a default value based upon the type of device
selected. If the port assigned to the device is different from the default value, type
the correct port value in this field.
6. Type the required values in the Username and Password fields. These fields are
only required if the device being added has been configured to require a username
and password.
7. Select the SSL check box if required by the server.
8. Click OK.
Note: After clicking OK, fields highlighted with a red exclamation point indicate rejected
values. Move the mouse pointer over the exclamation points for tips on why the values
were invalid. All fields must be valid to successfully add a device.

Adding TruPortal systems using the discovery tool
Navigator is equipped with an embedded device discovery tool that discovers devices
such as recorders, cameras, and encoders in the network and permits the addition of
one or more of those devices.
1. Follow the instructions under “Installing the TruPortal SDK” on page 69.
2. Right-click the Access Control node, and then select Add Panel > Add via
Discovery Tool from the drop-down list. The Access Control Panel Properties
window appears.
3. The Discovered Access Control Panels window displays and provides a list of
available control panels in the network.
4. To add control panels to the Navigator, select one or multiple panels from the list
and click Add. The panel(s) appear under the Access Control node in the Navigator
panel.

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Note: The discovery tool attempts to add access control panels by using their
default credentials. If the credentials of a panel are previously changed from default
values, the panel still gets added to the Navigator panel, but it is shown as offline. In
this case, updated credentials need to be applied manually by right-clicking on the
panel and selecting Properties or Configure.
5. Once the control panel appears in the Navigator panel, expand the Access Control
node to view all panels added to the system.
6. Upon successful connection, the Navigator populates the respective doors under
the panel. To unlock a door, right-click on the door icon and select Unlock.
Access Control configuration requires that Adobe Flash be installed on the computer
performing the configuration. See the TruPortal Software User Guide for instructions on
configuring TruPortal.

Performing lock and unlock operations
Right-clicking on the Access Control node provides the following lock/unlock
operations:
•

Global Lockout –

•

Global Reinstate –

Right-clicking on an Access Control panel provides the following lock/unlock
operations:
•

Reinstate All Doors – Restores all doors to their normal state, unless a designated
unlock input is active (see the TruPortal Software User Guide for details).

•

Lockout All Doors – Locks all doors and ignores credentials, so that nobody can
enter or exit. After issuing this command, reinstate all doors so that individual doors
can be controlled directly.

•

Unlock All Doors – Releases the locks on all doors, allowing free access and
egress. After issuing this command, reinstate all doors so that individual doors can
be controlled directly.

Right-clicking on a door icon provides the following lock/unlock operations:
•

Unlock – Releases the lock on the door, allowing free access and egress until the
door state is changed by either a reader schedule or a global (“all doors”) command.

•

Reinstate – Restores the door to default behavior based on the schedule.

•

Lockout – Locks the door and ignores credentials so that nobody can enter or exit.

•

Secure – Locks the door.

Recent activities
Select Recent Activities in the Access Control panel context menu to view a list of time
stamped events associated with each door in the panel. Click the Export List button to
export the list of recent activities in the CSV file format.

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Adding logical views
Logical views provide the flexibility to display the physical devices in any configuration
required.
To add a logical view:
1. Right-click on the Logical View node in the Navigator panel and select Add Logical
View. The Configure Logical View window appears.
2. Type a title for the view in the View Name field, and then drag and drop cameras
from the Logical View panel into the Camera List field.

3. Use the up and down arrow buttons to move cameras within the list. When finished,
click OK to create the new logical view. To delete a logical view, right-click on the
logical view icon in the Navigator panel and select Delete.

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Search
Use Search to find any recorder, camera, map, website, access control point, or logical
view in the Navigator panel.
To perform a Navigator panel search:
1. Type any alphanumeric string into the Search field at the top of the Navigator panel
and press Enter. Focus goes instantly to the object that matches the string.
2. Press Enter again to move to the next object that matches the string, and so on,
until each item matching the search criteria has been found. Type a different
alphanumeric string into the Search field to perform another search.

Adding folders
Adding folders provides a way to organize Navigator panel items in a logical manner.
To organize the Navigator panel:
1. Click on a top-level node (Devices, Maps, Websites, Access Control, or Logical
. This creates a new folder.
Views) and click the Add Folder button
2. Type a name for the new folder and press Enter.
3. To add a sub-folder within the previously created folder, right-click the parent folder
and select Add Folder.
4. Click and drag items into folders or folders within folders. Cameras always stay
attached to their respective devices.

Devices context menu
Right-click on the Devices node to bring up a context menu. Available selections are as
follows:

Add device
See “Adding devices (recorders and cameras)” on page 60.

Add folder
See “Adding folders” above.

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Run health diagnostics
Right-click on the Devices node and select Run Health Diagnostics to review health
diagnostic data across all of the devices in the system. Move the scroll bar at the
bottom of the window to the right to see all health diagnostic information.
Use the filters and date parameters to pinpoint the search. Export the contents of the
dialog to the CSV file format for case management, work orders, or issue resolution
documentation by clicking the Export to CSV button.

Note: For devices to appear in the Diagnostics window, health diagnostics must be run
at the device level first. See “Automated diagnostic polling” on page 33 for information
on setting automatic diagnostic polling for recorders or “Run health diagnostics” on
page 77 for manual, device-level generation of health diagnostics.

Open exported video file
Right-click on the Devices icon and select Open Exported Video File to browse for
and launch an exported video in the Viewer.

Device management
Right-click the Devices node and select Device Management to display the Device
Management window. All devices that can be discovered automatically appear in this
window.

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Device management contains the following functions:
Show devices – Device management only shows recorders by default. To see other
device types, click the What to display drop-down list and select Show cameras,
Show IFS Switches, or Show all to see all devices.
Grouping – Device management groups devices by manufacturer by default. Click the
Grouping drop-down list and select Don’t Group to see all devices grouped together
alphabetically.
Refresh – Click the Refresh button to reset the list of devices and clear Command
Status column messages.
Reboot – Select a device and click the Reboot button to reboot it. This puts a red x on
the device icon in the Navigator panel to indicate that it is offline. After the device
reboots, right-click on its icon in the Navigator panel and select Connect to reconnect
it.
Show web page – Click the Show web page button to launch the browser interface for
a selected recorder or camera. See the device’s user manual for configuration
instructions.
Change network settings – Click the Change network settings button to change a
device’s IP address or subnet mask.
Ping – Click the Ping button to ping the device. See the Command Status column for a
ping message (ping succeeded or ping failed).
Check for default credentials – Click the Check for default credentials button to
check if a device is using default credentials. See the command status column for a
message (using or not using default credentials).
Export list – Click the Export List button to export the list of devices in the CSV file
format.

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Recorder context menu
Right-click on a recorder’s device icon to bring up a context menu. Available selections
are as follows:

Run tampering monitor
Navigator is equipped with a tampering monitor that compares the current image with a
reference image taken during the installation. The tampering monitor keeps a record of
each camera by taking a reference snapshot and storing it in the database.
To open the tampering monitor, right-click a recorder and select Tampering Monitor.
The Tampering Monitor window appears.

Reference images are listed with the date and time they were taken in the Reference
Image column. For the first time applications of this feature, the reference images are
empty. In this case, click Update All to save the reference images. Tampering activity
on each camera can be monitored by comparing reference images with live images
located on the right side of the window.

Run device report
Navigator permits export of health diagnostics information by generating a device
report.
To generate the device report:
1. Right click a recorder icon in the Navigator panel.
2. Select Run Device Report. The device report displays in a new window.
Note: It may take up to a minute to complete the device report depending on the
number of cameras recording to the device and the network connection.
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3. Click Export to PDF to save the report as a PDF.
As a part of the report, tampering monitor images are also provided at the bottom of the
report in the Camera Check section. For more information on the tampering monitor,
see “Run tampering monitor” on page 76.

Run health diagnostics
To run a manual health diagnostic snapshot on a single recorder, right-click the device
in the Navigator panel and select Run Health Diagnostics.
The Device Diagnostics window appears and displays the full set of health diagnostic
data for that particular device. See Appendix B “Device details” on page 125 for more
details on the different health diagnostics available for each device.

Run network statistics
Right-click the device in the Navigator and select Run Network Statistics to launch the
Network Statistics window. The outgoing and incoming network bandwidth limit and
usage appear in a graphical format. The number of open video streams on the system
at the device level also appears.

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Select or deselect items under Outgoing Bandwidth and Incoming Bandwidth. Click
Close to exit the Network Statistics window.
Note: Incoming bandwidth statistics do not appear when running network statistics on
DVRs.

Run disk analysis
Disk analysis provides a timeline view of video recorded to disk on all connected
cameras. Color coded video tags are defined in the bottom of the Disk Analysis
window.
Note: Areas in the timeline tagged as Other (gray) may or may not contain recorded
video. The device may have been offline or not configured to record video during the
period of time indicated.
To run disk analysis and play back video:
1. Right-click on the device icon in the Navigator panel and select Run Disk Analysis.
The disk analysis window appears.
2. Select a time range of recorded video in the Start Time and End Time fields.
3. Select cameras for disk analysis in the Select Cameras section and click Search.
4. Select check boxes to the left of each camera name as necessary. Video from all
cameras selected play back simultaneously in the Viewer during playback.
5. If necessary, click the Zoom In and Zoom Out buttons or click on the timeline and
slide it to the left or right to locate a specific point in time.
6. Double-click anywhere on the disk analysis timeline to play video in the Viewer from
that point in time.
To export video from the Disk Analysis window:
1. If necessary, click the Zoom In and Zoom Out buttons or click on the timeline and
slide it to the left or right to locate a specific point in time
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2. Slide the beginning and ending timeline markers to highlight a segment of time in
green on the timeline bar.
3. Right-click a disk analysis track and select Export Video from the menu or click the
Export Video button.

Trigger outputs
Note: This feature is only supported for TruVision devices. Refer to Appendix B “Device
details” on page 125 to see which devices have trigger outputs.
Some TruVision recorders have alarm output ports that can connect to external
devices. Alarm outputs can be configured to be triggered by an event, such as camera
motion detection.
There are two types of trigger outputs: (A-> – Analog) and (D-> – Digital). Alarm type
(A->) are alarms from the trigger through the back of the recorder. Alarm (D->) are the
alarms triggered out of the IP Camera. Only NVR/Hybrid devices have the (D->) type
alarms.
To set trigger outputs:
1. Right-click a recorder and select Trigger Outputs. Alarm output numbers are
replaced with alarm output names when configured in the device’s configuration
interface (see the device’s user manual for details).
2. Toggle the trigger output switches to the on position (green) as necessary.

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Note: TVR 60 and TVN 20 do not support (D->) types alarm. This is a hardware
limitation.

Manage IP cameras (IP camera recorders only)
Right-clicking a recorder and selecting Manage IP Cameras launches the IP Camera
Status page in the Configuration interface. See the recorder’s user manual for details
about IP camera configuration.

Search
Search multiple cameras for alarms, alarms plus events, motion, and point-of-sale textrelated video in the Search window. Searchable cameras must be configured for the
search criteria specified.
Select check boxes in the Search by and Select Cameras areas to customize a search,
and then click Search when finished. If a camera is set to record a substream in
Navigator, search criteria can only be located by clicking Search Substream.

To search for video tagged with text:
1. Ensure that the device being searched for is working in conjunction with a
ProBridge. The ProBridge acts as a bridge between the recording device and the
Point-of-Sale (POS) device (a cash register or ATM, for example). It feeds the POS
text data into the recording device where it is tagged to the applicable video.
2. Click the Text check box, type the text string in the Text field, and click Search.
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Select or deselect the text overlay feature in the camera or recorder configuration
settings to overlay the text on the video or place it beside the video (see the device’s
user manual for details). This check box is dynamic and, if selected or deselected
during playback, the text switches from overlay to side-by-side and vice-versa (the
switch takes a few seconds).
Different devices support varying levels of search capabilities. See Appendix B “Device
details” on page 125 for further details on what types of video data are available for
each device.

Export video
Export video from one or more cameras either immediately or at a specified time in the
future in the Export Video window.
To export video from the recorder:
1. Right-click on a recorder icon in the Navigator panel and select Export Video.
2. Accept the default location or click Browse and specify a destination location for the
export.
Note: Ensure that the destination location for the export has enough disk space
capacity to store the exported video.
3. Select one or more cameras for video export in the Select Cameras list.
4. To start the export process immediately, click the Export Now button. The export
task is automatically added to Tasks. Move the mouse pointer over the status
column in the Tasks window to see detailed progress of the export.
5. To schedule the export process, click the Schedule button and specify a date/time
to start the export process. An export task is automatically added to Tasks. To
remove the record of the scheduled export from Tasks, select the Remove this
task when it is completed check box.

6. Click OK.
7. When export tasks are complete, the exported video can be found at the location
specified along with the TruVision Navigator Player program. See Chapter 10
“TruVision Navigator Player” on page 112.

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Configure device
Right-clicking a recorder icon in the Navigator panel and selecting Configure Device
launches the recorder’s configuration interface. See the recorder’s user manual for
details on recorder configuration.
Upgrade firmware
Devices that support the upgrade firmware function are listed in the “Supported
Devices” row in the device details tables (see “TruVision Recorder” on page 125 and
“TruVision Camera” on page 128).
Follow the instructions below to upgrade firmware on TruVision recorders with the
newer recorder configuration.
To upgrade firmware to device(s):
1. Right-click a recorder icon in the Navigator panel and select Configure Device.
2. Select Upgrade Firmware under Device Management.
3. Click Browse to find the applicable firmware file.
Note: Since TruVision Navigator does not do a file format check on the firmware file,
ensure it is in the proper file format for that device type. In addition, the firmware file
must reside on the local computer. It cannot be accessed across network paths.
4. Click the Upgrade button.

Download/upload configuration
Devices that support the download/upload function are listed in the “Supported
Devices” row in the device details tables (“TruVision Recorder” on page 125 and
“TruVision Camera” on page 128).
Use the Download Configuration and Upload Configuration selections to transfer
recorder configurations between individual devices.

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•

Right-click on the recorder and select Download Configuration to save the
recorder’s configuration in CFG file format.

•

Right-click on the recorder and select Upload Configuration to upload a different
recorder configuration to the selected recorder in CFG file format.

Upload firmware
Follow the instructions under “Bulk firmware upload” on page 183. Refer to Appendix B
“Device details” on page 125 to see which devices support this feature.

Reboot device
1. Right-click a recorder icon in the Navigator panel and select Reboot to reboot it.
2. Click Yes to confirm reboot of the device. The recorder icon changes to
Navigator panel to indicate that it is offline.

in the

3. After the device reboots, right-click on its icon in the Navigator panel and select
Connect to reconnect it.

Restore factory defaults
Devices that support the restore factory defaults function are listed in the “Supported
Devices” row in the device details tables (“TruVision Recorder” on page 125 and
“TruVision Camera” on page 128).
1. Right-click a recorder icon and select Restore Factory Defaults to have the device
default to factory settings (the same settings on the device when it was shipped).
2. Click Yes to confirm reboot of the device. The recorder icon changes to
Navigator panel to indicate that it is offline.

in the

3. After the device reboots, right-click on its icon in the Navigator panel and select
Connect to reconnect it.

Delete/rename device
•

Right-click on the recorder icon and select Delete Device to remove the recorder
from the Navigator panel.

•

Right-click on the recorder icon and select Rename Device to change the name of
the recorder in the Navigator panel.

Properties
Right-click on the recorder icon in the Navigator panel and select Properties to display
the Properties window.
•

The Connection tab shows all of the information previously entered when adding
the device. Make changes as appropriate and click OK to save changes.

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•

The Details tab provides an area to type in contact information and notes to help
facilitate management of the system. If the device was imported from an address
book that contained information in this window, data appears in these fields. Type in
data as appropriate and click OK to save changes.

•

Use the Camera tab to hide or show cameras, enable or disable PTZ and fisheye
controls, and set the mount type. When finished, click OK to save changes.

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Camera context menu
Search
This function is the same as searching from a recorder, but only the camera selected
can be searched. See “Search” on page 80.

Export video
This function is the same as exporting video from a recorder, but video can only be
exported from the camera selected. See “Export video” on page 81.

Configure camera
Devices that support the configure camera function are listed in the “Supported
Devices” row in the device details tables (“TruVision Recorder” on page 125 and
“TruVision Camera” on page 128).
Right-click on an analog camera and select Configure Camera to access the camera
configuration menu. See the camera’s user manual for further information on camera
configuration.

Preset sequences
A PTZ camera’s presets can be built into a sequence based on a specific order and
dwell time. These sequences can be created, managed, and tested by right-clicking on
the PTZ camera in the Navigator and selecting Preset Sequences > Manage
Sequences.
To create a preset PTZ sequence:
1. Click the

button to add a sequence.

2. Type a name for the sequence or leave the default name as-is.
3. Click on a preset number in the Presets list and then click the right arrow button to
add the preset to the Preset Order list.
4. Repeat step 3 as necessary and use the up and down arrows to change the order of
presets in the Preset Order list.

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To test a preset sequence:
1. Create a preset sequence following the steps above.
2. Click Test. The sequence deploys in a video tile in the Viewer.
3. Click Stop to finish the test.
To stop or start a preset sequence:
Right-click the PTZ camera icon in the Navigator panel and select Preset Sequences,
and then the name of the sequence to be stopped or started.

Assign to Event Monitor
The Event Monitor tab in the Viewer panel plays video of events and alarms
configured on individual cameras as soon as they occur. As a possible action for an
event, set up "Notify Alarm Host." The alarm host is set up under Alarm Settings. This
function is not supported by all cameras. See the camera’s user manual for instructions
on camera configuration.
For further details about the Event Monitor, see “Event Monitor” on page 90.
To assign a camera to the Event Monitor:
1. Right-click on a camera and select Assign to Event Monitor. An orange border
surrounds the camera icon in the Navigator panel.
2. Right-click on a camera assigned to the Event Monitor and click the check mark
next to Assign to Event Monitor to remove the camera from the Event Monitor.

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Viewer panel
The Viewer panel displays both live and recorded video that can be launched from the
Navigator panel, Notifier, or Collector. Maps and websites can also be loaded into the
Viewer panel. With Custom Views, the Viewer panel can display one of 18 different tile
layouts.

Populating video tiles
To add an item to a single tile:
•

Double-click a camera, map, or website in the Navigator panel to add it to the next
open video tile.

•

Drag a camera, map, or website from the Navigator panel to an open video tile.

•

Double-click an applicable event in the Notifier or a Collector panel video or
snapshot to add it to the next open video tile.

•

Drag an applicable event in the Notifier or a Collector panel video or snapshot to an
open video tile.

To add items to multiple tiles:
•

Drag a recorder or logical view from the Navigator panel to an open video tile.

•

Hold down Shift while clicking the right mouse button or hold down Ctrl while
clicking the right mouse button to select multiple cameras, maps, or websites in the
Navigator panel and drag them to an open video tile.

When adding multiple items, tiles automatically increase in number and the layout
adjusts based on how many items are being added, unless the layout has been locked
with the Lock Current Layout button.
Double-clicking in any single tile enlarges it to full screen. Double-clicking the full
screen tile restores the previous tile layout.
Note: To ensure that a web page displays correctly in full screen mode, double-click on
the green bar at the top of the web page’s video tile.

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Organize/swap items in the Viewer by dragging a video tile’s status bar to another
video tile.

Tabbed viewer panels
Multiple tabbed viewer panels can be added to the Viewer (up to 10). These additional
viewer panels can also be detached and become free floating windows.
Videos in tabs not in the background can be paused to improve system performance.
See “Client” on page 24.
Note: A maximum of 75 substream video tiles with H.264 compression can be added to
tabbed viewer panels. Running too many videos in tabbed viewer panels may degrade
system performance.
To add a tabbed viewer panel:
1. Click the New Viewer button to add a new layout panel. A new viewing panel is
added as a tab in the Viewer panel title bar.
2. Populate the new viewing panel as described above. Drag a viewer tab out of the
Viewer title bar to turn the viewing panel into a free-floating window accessible in
the Windows taskbar. Drag the free-floating panel back into the title bar to access it
again as a tab.

3. Right-click on a viewing panel tab to access the tab’s context menu (Delete Tab or
Rename Tab).

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Viewer tab button functions
Custom/sequence view. Use custom views to define and save multi-site view
templates for future use.
Lock Current Layout. Prevents changes to the current viewer panel setup.

Select all. Select all tiles in the viewer.

Toggle. Toggle between normal view and maximized view.

Close All. Close all tiles in the viewer.

New Viewer. Add a tabbed viewing panel (10 maximum).

Video tile properties
Status bars at the top and bottom of camera video tiles provide the following
information:

Top bar
•

Camera name

•

Date and time of currently streaming video (live or playback)

•

Close this video tile button

Bottom bar
•

Tile selection check box (selecting the check box in multiple tiles permits the
simultaneous use of timeline controls for all tiles selected)

•

Camera type icon

•

Recorder name

•

Video stream status (Live, Playback, Recording, Closed, Live Paused, and
Playback Paused)

Bar color
•

Green – Indicates that the tile is selected

•

Gray – Indicates that the tile is not selected

•

Yellow – Indicates that the tile is playing back a local file.

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Event Monitor
The Event Monitor tab in the Viewer panel plays video of events and alarms
configured on recorders and individual cameras as soon as they occur. See the
camera’s user manual for instructions on camera configuration.
Event Monitor features include the following:
•

The Event Monitor tab turns orange as soon as video begins playing in the
monitor.

•

If multiple events assigned to the Event Monitor occur simultaneously, additional
video tiles are added automatically.

•

The latest Event Monitor video is indicated by a red border around the video tile.

•

After 16 cameras appear in the Event Monitor, the oldest video is replaced with the
newest video.

•

A maximum of 25 video tiles can be displayed in the Event Monitor.

Note: The Event Monitor cannot play back an event that has already happened. To
view the last event, drag the video from the Event Monitor into a video tile in the
Viewer.

Event Monitor tab button functions
The Event Monitor buttons have the same functions as the Viewer tab buttons. See
“Viewer tab button functions” on page 89.

Timeline
When a specific video tile is selected (indicated by a green outline around the video
tile), the timeline functions affect that video tile. See “Buttons and indicators” on page
12 and “Playback controls” on page 14 for details on the function of each button and
the toggle switches in the timeline area.

To find a specific point in time in the timeline:
Search for video at specific points in time using any of the following methods:
•

Click the Zoom In and Zoom Out buttons to locate a date and time in the timeline.

•

Click on the gray timeline bar and slide it to the left or right to find a specific point in
time.

•

Click the Go To Date button to specify a date and time in the timeline.

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To play back video in the timeline:
•

Double-click anywhere on the timeline to automatically play back the selected video
at that specific date and time.

•

Click and drag the current live/playback cursor, which appears as a green seek
triangle icon on the gray timeline bar, to play video from anywhere along the
timeline.

Export video
Note: The Export video permission is required to export video from the timeline.
To export video from the timeline to the Collector:
1. Slide the beginning and ending timeline markers to highlight a segment of time in
green on the timeline bar.
2. Click the Save Video button.

Local record
Use the Local Record button to record live video to the client computer.
Note: Be sure to turn off local recording before it takes up too much storage space on
the client computer’s hard drive.
To create a local record video file, do the following:
1. Select a camera video tile in the Viewer.
2. Click the Local Record button (to the right of the playback controls) or right-click in
the tile and select Start Local Recording to begin recording. A thumbnail appears
with a start time along with a red dot in the Collector.
3. The red Local Record button blinks when any camera is recording locally.
4. Click the red Local Record button again to stop the recording. An end time for the
thumbnail automatically appears in the Collector.
5. Follow export operations as necessary to save the local recording. See “Export
video and snapshots” on page 106.

Bookmarks
Adding bookmarks
Add a bookmark to the timeline for quick navigation to an incident.
Note: Bookmarks are stored in application memory, so all bookmark data is erased
when Navigator is closed.
To add a bookmark, do the following:
1. Select a single video tile.
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2. Right-click on the timeline and select Add Bookmark or click the Bookmark icon
in the timeline controls (clicking the icon places the bookmark at the same location
as the play cursor). The Edit Bookmark window appears.

3. Type a title for the bookmark (16 characters maximum) in the Title field.
4. If necessary, the time stamp can be modified and text can be added into the Notes
field (256 characters maximum).
5. Click OK. The bookmark icon appears in the timeline at the specified time stamp.
Working with bookmarks
Right-click on a bookmark in the timeline to access the bookmark context menu.
•

Edit – Opens the Edit Bookmark window.

•

Delete – Deletes the bookmark.

•

Play – Opens a new tile and starts playing the video from the bookmark time stamp
position.

Viewing bookmarks
•

Click the bookmark show/hide buttons

•

Hover the cursor over a bookmark icon to display bookmark information, The
bookmark title and time stamp appear in the 1st line and the notes appear in the
second line.

•

Only bookmarks for the selected video tile are visible on the timeline bar — no
bookmarks display if mulitple tiles are selected.

•

It is not possible to create more than one bookmark with the same time stamp on
the same camera.

•

It is not possible to edit a specific bookmark when the timeline is in Zoom In mode
and there are multiple bookmarks around the same time stamp.

to hide or display bookmarks.

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Bookmarks in exported video
Exported video retains bookmarks if the time stamp of the bookmarks fall within the
time range of the video. Bookmarks are retained in videos in the Collector after exiting
Navigator. Videos in the Collector that contain bookmarks appear as follows:

Double-clicking on a Collector video with bookmarks opens a video tile. The bookmarks
appear in the video playback timeline as shown below:

Hover the cursor over a bookmark icon to display bookmark information during
playback of exported video.
Note: Bookmarks cannot be edited or deleted during Collector video playback.

Custom view
Use custom views to define and save multi-site view templates for future use. Custom
views are available by clicking the Custom View button in the Viewer header bar .
Several different tile layouts can be chosen when arranging the video sources.
Standard tile layouts include 1×1, 2×2, 3×3, 4×4, and 5×5. Ten different custom tile
layouts are also available for additional flexibility. Click the Custom View button to
change the 3×3 default layout.
Note: A maximum of 20-30 custom views can be created. The maximum number
depends on the complexity of the custom views (factors such as tile layout, number of
videos in the tiles, and names of the custom views).

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To define a custom view:
1. Load all the cameras to be included in the custom view into the Viewer.
2. Click the Custom View button in the Viewer panel header bar.
3. Select Save custom view/sequence.
4. Type a title in the Title field.
5. Click OK.
6. Close all videos.
7. Select the Custom View title in the Viewer panel header bar drop-down list.
To define a custom view as a camera sequence:
1. Load all the cameras to be included in the custom view into the Viewer.
Note: Maps and websites are ignored in camera sequences.
2. Click the Custom View button in the Viewer panel header bar.
3. Select Save custom view/sequence.
4. Type a title in the Title field.
5. Create a single-screen sequence of each tile from left to right by selecting the Save
as camera sequence check box.

6. If necessary, type a new value for dwell time in the Dwell Time field.
7. Click OK.
8. Close all videos.
9. Select the Custom View title in the Viewer panel header bar drop-down list. A
custom view camera sequence is indicated by the
icon. A single video tile
displays each camera in sequence in the custom sequence.

Digital zoom
Navigator can perform digital zoom in/out functions in the live and recorded view. To
zoom in, select a tile and scroll up with the mouse wheel. Scroll down to zoom out.
When in digital zoom mode, click and hold the left mouse button to navigate in the
zoomed image.

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PTZ controls
To use PTZ controls, the camera must be identified to the recording device as a PTZ
camera.
To activate a camera for PTZ:
1. Right-click the recorder icon in the Navigator panel and select Properties.
2. Click the Cameras tab and select the PTZ Enabled check box next to the PTZ
camera.
3. Click OK. The camera’s icon in the Navigator panel changes from a fixed camera
icon to a PTZ camera icon.
To control a PTZ camera using the PTZ controls:
1. Drag a PTZ camera from the Navigator panel into the Viewer and select it.
2. Click the PTZ icon
window.

on the Controller toolbar above the timeline to open the PTZ

•

PTZ button – Click and hold the arrows on the PTZ button to move the camera
in different directions.

•

Zoom – Click the
video tile.

•

Focus, Autofocus – Click the
and
or click the
button to autofocus.

•

Iris – Click the
and
buttons to adjust the size of the camera iris. The
amount of light allowed into the camera increases as the iris opening gets larger.

•

Speed – Set the speed to the appropriate level for the network and operations.

and

buttons to zoom in and out inside the PTZ camera
buttons to manually focus the camera,

Note: PTZ control responsiveness varies depending on the frame rate, resolution,
and quality of the video stream. D1/ 30FPS/Quality 9 provides the most responsive
PTZ control over the network. Weigh PTZ control responsiveness against storage
requirements to find the best fit. The PTZ speed setting can also be balanced with
the stream configuration to find the best fit.

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Preset positions
•

Go to a camera preset by clicking the Preset Positions tab, choosing a preset
number from the drop-down list, and then clicking Go To.

•

Create a new camera preset by using PTZ controls to find the required camera
view, clicking the Preset Positions tab, typing a name into the Preset Name field (if
required), and then clicking Set.

•

Name or rename a preset by selecting the preset number from the drop-down list
and typing a new name into the Preset Name field.

Tours
A tour is a series of checkpoints assigned in a specific sequence with times assigned to
reach each point.
•

Go to a tour preset by clicking the Tours tab, choosing a preset number from the
drop-down list, and then clicking Go To.

•

Record a tour preset by clicking Record and performing a series of PTZ control
actions. When finished, click Stop.

Note: The tours function is not available for all PTZ cameras. See Appendix B “Device
details” on page 125 for applicable functionality.
To control a PTZ camera using mouse commands within the video tile:
1. Drag the PTZ camera from the Navigator panel into the Viewer and select it.
2. Place the cursor in the center of the Viewing tile.
3. Left-click and hold the mouse, then drag in any direction. Note that the further from
center the cursor is positioned, the faster the camera moves.
4. Scroll up with the mouse wheel to zoom in and scroll down with the mouse wheel to
zoom out.
Note: An Interlogix camera with a motorized lens can also be controlled as a PTZ
camera with the PTZ controls for iris and focus adjustments.

Camera tile context menu
Right-click on a video tile containing a camera to bring up a context menu. Available
selections are as follows:

Search
This function is the same as searching from a recorder, but only the camera selected
can be searched. See “Search” on page 80.

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Instant replay
Right-click on a video tile containing a camera and select Instant Replay or click on the
Instant Replay button on the video tile to go from Live to Playback by a user-defined
and pre-configured period of time (30 seconds is the default setting) for quick viewing of
an incident. See “Instant replay duration” on page 27 for instant replay setup
instructions.
To start instant replay in a video tile, do one of the following:
•

Click the Instant replay button in the lower left corner of the video tile.

•

Right-click on the video tile and select Instant Replay.

•

Set the Live/Playback toggle switch in the timeline to Playback.

To stop instant replay in a video tile, do one of the following:
•

Right-click on the video tile and select Live.

•

Set the Live/Playback toggle switch in the timeline to Live.

Start local recording
See “Local record” on page 91.

Snapshot
Taking a snapshot of a selected video tile containing a camera sends a still image file
to the Collector for export.
To take and deploy a snapshot:
1. Click the Snapshot button above the timeline or right-click a video tile containing a
camera and select Snapshot.
2. Right-click on the snapshot in the Collector panel to Print Preview, Print, Email,
Rename, or Export the snapshot image. See “Export video and snapshots” on
page 106.

Dewarp views
Dewarping provides an alternate view other than the fisheye image normally associated
with 360° cameras. This feature only requires one fisheye view (live or playback) from
the device. The Navigator dewarps multiple views from a single dewarped view.
To enable dewarping:
1. Right click on the camera recorder and select Properties.
2. Select the Fisheye check box.
3. The Mount Type drop-down list is set to Ceiling by default. If required, select Wall
or Desktop.

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To access dewarped views:
1. Right click on the camera video tile and select Dewarp Views.
2. Select a view from the context menu. A new video tile opens with the dewarped
view type indicated in the video tile header bar.

PTZ
Click the left mouse button inside the PTZ video tile and drag it in any direction to
change the view. A red square inside the camera tile indicates the position of the
dewarped view as the four-headed arrow cursor is moved inside the PTZ video tile.

Panoramic 180
This selection displays two 180° views inside a single video tile.
Panoramic 360
This selection displays a 360° view inside a single video tile.

Display analytics rules
Note: Display analytics rules (Motion, VCA, and Thermal OSD) only work with
cameras that support this feature. Devices that support display analytics rules are
indicated in the “Stream Overlay” row in the device details tables by the “VCA Rules”
entry in Appendix B “Device details” on page 125.
Enabling analytics rules for motion and VCA provides dynamic display indicators in the
video tile for each selection. Motion and VCA indicators, as well as the on-screen
drawing that defines a region of interest, differ depending on the model of recorder.

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Motion
To enable motion analytics for newer IP cameras:
1. Right click on the camera’s recorder and select Manage IP Cameras.
2. Under Camera Setup, click Motion Detection.
3. Select the camera to display motion from the Camera drop-down list.
4. Select the Enable Motion Detection and Enable Dynamic Analysis for Motion
check boxes.
5. If necessary, draw a new area setting in the Area Settings tab and select Notify
Alarm Host in the Actions tab to so that motion notifications display in the Notifier
panel. Close the configuration window.
6. Right-click the camera’s video tile and select Display Analytics Rules > Motion to
enable or disable motion analytics. Motion analytics may appear as green
rectangles in the video tile when they occur.
VCA
To enable VCA analytics for newer IP cameras:
1. Right click on the camera’s recorder and select Manage IP Cameras.
2. Under Camera Setup, click VCA.
3. Select the camera to display VCA analytics from the Camera drop-down list.
4. Select the Enable VCA Alarm check box.
5. If necessary, select Notify Alarm Host in the Actions tab to so that VCA
notifications display in the Notifier panel. Close the configuration window.
6. Right-click the camera’s video tile and select Display Analytics Rules > VCA to
enable or disable VCA analytics. VCA analytics may appear as red rectangles in the
video tile when they occur.

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Thermal OSD (thermal cameras only)
Right-click a thermal camera’s video tile and select Display Analytics Rules >
Thermal OSD to enable or disable on-screen temperature display.

Stream
Change the Stream setting by clicking the Main/Sub toggle switch above the timeline
or by right-clicking on a video tile and selecting Stream > Sub or Stream > Main.
The Main setting provides the highest possible resolution while the Sub setting
activates a substream that provides lower resolution video that does not consume as
much bandwidth.

POS mode
This function enables point of sale (POS) data display (from a device such as a cash
register or ATM) in a video tile. The device providing the POS information must work in
conjunction with a ProBridge. The ProBridge acts as a bridge between the recording
device and the POS device, and feeds the POS text data into the recording device.
To display POS data on top of the camera view, right-click on the POS-configured
camera’s video tile and select POS Mode > In Band.
To display POS data on the side of the camera view, right-click on the POS-configured
camera’s video tile and select POS Mode > Out of Band.

Trigger outputs
This function is the same as the recorder context menu in the Navigator panel. See
“Trigger outputs” on page 79.
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Assign to Event Monitor
This function is the same as the camera context menu in the Navigator panel. See
“Assign to Event Monitor” on page 86.

Object counting
This function can be used with cameras that support object counting. Available
selections are as follows:
Statistics
Right click on an object counting camera tile and select Object Counting > Statistics.
View object counting statistics by Report Type (select from Daily, Weekly, Monthly, or
Annually), Graph Type (select Bar Chart or Line Chart), and Statistics Time.
Click Export to CSV to export statistics data to an external file.

Reset
Right click on object counting camera tile and select Object Counting > Reset. This
action resets the Enter and Leave numbers in the object counting on-screen counter to
zero.
Display Counter
Right click on object counting camera tile and select Object Counting > Display
Counter to display the object counting on-screen counter (Enter and Leave numbers).

Close
Closes the camera tile.

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Map tile context menu
Right-click on a map tile to bring up a context menu. Available selections are as follows:

Zoom to fit
Focuses to the map image, eliminating any white space around the map in the Viewer
tile.

Close
Closes the map tile.

Website tile context menu
Right-click a website tile in the Viewer to access Internet Explorer options. See Internet
Explorer Help for further information on these options.

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Notifier panel
The Notifier panel is the central repository for notifications in Navigator. Devices send
these notifications over the network via TCP to the IP address of the TruVision
Navigator server. The firewall must be configured on the server to accept these network
notifications. Refer to the recorder’s or camera’s user manual for information on
configuring notifications so that they appear in the Notifier panel.

View video for live notifications as they are received by double-clicking on the camera
name link in the Notifier panel. This launches the video in the Viewer.
Live notifications can be set to make an audible sound. See “Client” on page 24 for
more information on this feature. After 1000 notifications occur in the Notifier panel, the
oldest notifications are purged in the system.

Filters
The Filters feature allows customization of the Notifier panel so that it shows only
certain types of notifications.
To set filters in the Notifier panel:
1. Click the Filters button in the Notifier panel.

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2. Select one or more notification types to show only those types of notifications in the
Notifier panel. The Filters button turns red when a filter is set.

3. Click Close. To remove filters, click the Filters button and select All or click on the
individual notification types to remove the check marks.

Event center
The Event Center window provides a record of all events, both acknowledged and
unacknowledged, over a specified time range.

To find, view, and acknowledge events in the Event Center:
1. Click the Event Center button in the Notifier panel to launch the Event Center.
2. Select the View Unacknowledged or View Acknowledged radio button.
3. Set filters to see only certain event types by selecting the check box next to each
event type.

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4. Set a date range using the From and To drop-down lists.
5. Click the top of each column in the list of events to sort events by Device, Camera,
Alarms, Device Time, Local Time, or Message.
6. Click on the camera link in an event to view it in the Viewer panel.
7. Click Acknowledge All to acknowledge all unacknowledged events. After a live
notification is acknowledged, it is considered a stored or historic notification that can
be searched.
8. Click Export to export a list of the events displayed in the Event Center in CSV file
format.

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Chapter 8
Collector panel
The Collector panel contains video and snapshots from the timeline (see “Timeline” on
page 90), the camera context menu in the Navigator panel (see “Export video” on page
85), and the camera tile context menu in the Viewer panel (see “Start local recording”
on page 97).

To view a video clip in the Collector, double-click on the video’s thumbnail to launch it in
the Viewer. Double-click on a snapshot to play video from the camera that provided the
snapshot at the point in time the snapshot was taken.
To delete items from the Collector, click the Delete button in the item’s thumbnail or
click the Delete All Collector Items at the top of the Collector panel.

Export video and snapshots
Export all collected video and snapshots in the Collector panel to a specific location
either on demand or via a schedule.
To export video or snapshots from the Collector:
1. Select each video or snapshot thumbnail for export in the Collector, or use the
Select/Deselect All button in the Collector header bar.
2. Click the Export button at the top of the Collector panel.
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3. Click Browse and specify a destination location for export.
Note: Make sure there is enough disk space at the destination location for the
export. Use the file size estimate in the Collector as a guideline.
4. To start the export process immediately, click the Export Now button. The export
task is automatically added to Tasks (see “Tasks” on page 46). Move the mouse
pointer over the status column in Tasks to obtain information about the progress of
the export.
5. To schedule the export process, click the Schedule button and specify a date/time
to start the export process. An export task is automatically added to Tasks.
Note: The Local Scheduling Service must be running to execute these export tasks.
Refer to the Services dialog for status and actions on all services.
6. When export tasks are complete, exported video and snapshots can be found at the
location specified along with the TruVision Navigator Player program. See
Chapter 10 “TruVision Navigator Player” on page 112.

Collector context menu
Right-click on a snapshot to make any of the following selections from the context
menu:
•

Print Preview

•

Rename (also available in the Collector video context menu)

•

Export (also available in the Collector video context menu)

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Chapter 9
Server offline mode
The Navigator client can still operate in a client/server configuration when the server is
offline. However, some configuration options are not available in server offline mode.
A dialog appears when starting Navigator with the server offline:

Server offline mode is indicated by the
icon next to Admin in the Navigator screen.
The Notifier is empty and notifications do not appear when in server offline mode.
Note: The Navigator client can take up to five minutes to recognize the Navigator
server after the TruVision Navigator service is started.
Available options, server online and server offline mode:
Function

Online

Offline Mode

Navigator main menu

Settings

Tasks

Storage Calculator

Help

Logout

Logout
Settings window

Client tab

Server tab
Notifications tab
Health Diagnostics tab
Groups and Users tab
Audit History tab
Logical Event Filtering tab
Add Folder menu

Enabled

Disabled

Add Devices menu

Enabled

Disabled

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Function

Online

Offline Mode

Devices menu

Add Device

Open Exported Video
File

Add Folder
Run Health Diagnostics
Import Address Book
Export Address Book
Open Exported Video File
Tasks
Device Management
Device folder menu

Add Device

Disabled

Add Folder
Delete Folder
Rename Folder
Device offline menu

Connect

Delete Device

Properties

Rename Device
Properties
Device online menu

Run Tampering Monitor

Run Health Diagnostics

Run Device Report

Run Disk Analysis

Run Health Diagnostics

Trigger Outputs

Run Network Statistics

Run Disk Analysis

Export Video

Trigger Outputs

Reboot Device

Manage IP Cameras

Properties

Search
Export Video
Configure Device
Reboot Device
Delete Device
Rename Device
Properties
Export Video window

Export Now

Schedule
Properties window

Enabled

Device or camera detail
are visible but cannot be
changed.

Camera menu (camera icon)

Export Video

Assign to Event Monitor

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Function

Online

Offline Mode

Camera menu (device icon)

Run Tampering Monitor

Run Health Diagnostics

Run Device Report

Trigger Outputs

Run Health Diagnostics

Trigger Outputs

Reboot Device

Properties

Configure Device
Reboot Device
Delete Device
Rename Device
Properties
Multi selection menu, devices

Delete Devices

Disabled

Multi selection menu, folders

Delete Folders

Disabled

Add Map

Disabled

(devices, maps, websites, access
control)
Maps main menu

Add Folder
Maps folder menu

Add Map

Disabled

Add Folder
Delete Folder
Rename Folder
Map menu

Configure Map

Disabled

Rename Map
Delete Map
Multi selection menu, maps

Delete Maps

Disabled

Websites main menu

Add Website

Disabled

Add Folder
Website menu

Configure Website

Disabled

Delete Website
Website folder menu

Add Website

Disabled

Add Folder
Delete Folder
Rename Folder
Multi selection menu, websites

Delete Websites

Disabled

Access Control main menu

Add Panel

Global Lockout

Add Folder

Global Reinstate

Global Lockout
Global Reinstate

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Function

Online

Offline Mode

Access Control panel menu

Configure Panel

Reinstate All Doors

Recent Activities

Lockout All Doors

Delete Panel

Unlock All Doors

Rename Panel

Properties

Reinstate All Doors
Lockout All Doors
Unlock All Doors
Properties
Access Control panel menu

Enabled

Multi selection menu, access
control panels

Delete Panels

Disabled

Logical Views main menu

Add Logical View

Disabled

Add Folder
Logical View folder menu

Add Folder

Disabled

Add Logical View
Rename Folder
Delete Folder
Logical View menu

Edit

Disabled

Delete

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Chapter 10
TruVision Navigator Player
The TruVision Navigator Player is a standalone player that can be used to replay any
video clip exported using TruVision Navigator (proprietary file formats include .wvf,
.mpc, .asf, .mp4, and .drv). This player should be copied to media along with video clips
for authorities. It launches from the media itself and does not require installation to a
computer.
To play video with the TruVision Navigator Player:
1. After exporting video clip(s) from the Collector to the user-defined location, launch
the TruVision Navigator player by double-clicking the TruVision Navigator Player
icon in the file folder where the video clips are located.
Note: The player.bin file must be in the same directory as the TruVision
Navigator Player.exe or the TruVision Navigator Player will not work.
2. The player automatically sweeps the directory and loads the associated video clips
in the Play List from that directory. By clicking the checkbox next to the clip in the
Play List, the video loads in a tile (nine-up maximum). Highlight the video tile and
click the Play button to play the video.

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The features of the TruVision Navigator Player are as follows:
•

Browse – Browse for a specific video clip in another directory and load it into the
Play List.

•

Snapshot – Take a snapshot of the highlighted video tile.

•

Print – Print a snapshot of the highlighted video tile.

•

Maximize Screen – Launches a full screen view and hides the Play List and Tool
Bar at the top of the application.

•

Playback Controls – FFWD, RWD, Play, Pause, Frame Reverse, and Frame
Advance.

•

Timeline – Jump ahead or back in time for a single selected video tile.

•

Audio – Listen to audio (if present) for only the selected video tile. If all video tiles
are selected, no audio will play.

•

Select All Videos – Select this check box to select all video tiles. After all video tiles
are selected (a white outline appears around the video tiles), playback controls
affect all video tiles and not just a single one. However, each clip begins at its own
start time and ends at its own end time. This holds true for the snapshot and print
capability as well. The timeline does not appear when multiple video clips are
selected.

•

Sync Playback Start – Select this check box to start all video clips at the same
time.
Note: As the video clips are played, there may be time gaps due to the different
video settings on each clip source (e.g., different frame per second (fps) settings).
This function ensures that the initiation of playback for all tiles happens at the same
time to keep the time gaps between the clips at a minimum.

•

Time/Date Stamp – Each video has a time/date stamp on it for evidentiary
purposes.

•

Double-click any video tile to go to full screen or use the maximize button in the tool
bar.

•

Double-click to any video tile to return to the normal state.

•

When in full screen mode, right-click to hide/show the playback controls. Only the
video tiles display.

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Chapter 11
Using a compatible keypad
Compatible keypads provide an alternate method of navigating the TruVision Navigator
user interface. A high level of usability and control can be achieved by connecting
keypads and using them with the Navigator client.
Compatible keypads are:
•

Interlogix TVK-400USB

Connecting the keypad
The keypad must be connected to the client machine’s USB port before launching the
Navigator client. The keypad driver is installed automatically the first time the keypad is
connected.
A successful connection of the keypad is indicated by the keypad icon appearing in the
bottom right of the Navigator screen.

Calibrating the keypad
We recommend calibrating the keypad to avoid erratic PTZ movements.
To calibrate the keypad:
Follow the instructions above for connecting the keypad.
1. Go to Control Panel > Devices and Printers.
2. Right-click on the VM Desktop icon and select Game controller settings.
3. The Game Controllers window appears. Click Properties.

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4. Click the Settings tab, and then click Calibrate.

5. The Device Calibration Wizard appears. Click Next.

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Chapter 11: Using a compatible keypad

6. The Find Center Point window appears. Leave the joystick handle centered, press a
button on the keypad, and then click Next.
7. The Axis Calibration window appears. Move the joystick handle in complete circles,
press a button on the keypad, and then click Next.

Note: Select Display Raw Data to see a numerical value for the current position of
the joystick.
8. The Verify Center Point window appears. Leave the joystick handle centered, press
a button on the keypad, and then click Next.
9. The Z Axis Calibration window appears. Twist the PTZ knob on top of the joystick
handle, press a button on the keypad, and then click Next.

10. The X Axis Calibration window appears. Move the joystick handle all the way up and
down, press a button on the keypad, and then click Next.

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11. Click Finish to save the calibration settings.
12. Click the Test tab in the VM Joystick Interface properties window.

13. Test the joystick by moving it and observing onscreen behavior. The Axes indicators
should indicate a value of 50% after moving the joystick or PTZ knob as far as
possible one way or the other.
14. Press buttons on the keypad to test their functionality. Pressing a button should
illuminate one of the circled numbers in the Buttons section.
15. Click Apply, and then click OK when finished.

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Chapter 11: Using a compatible keypad

Keypad functions
Figure 2: TVK400USB keypad

1.
2.
3.
4.
5.
6.
7.

8.
9.
10.
11.

118

Enter. Enters PTZ camera presets.
Sub/Main stream switching.
Number keys for selecting presets.
Snapshot
Go to playback.
Switch to live.
Scroll. Scrolls between video tiles in multiup view and scrolls the timeline in one-up
view.
Wheel. Rotate right to fast forward and
rotate left to rewind.
Fast forward
Pause/resume
Rewind

12. Joystick. PTZ: Rotate knob to zoom
in/out, joystick moves the camera. Non
PTZ: Rotate knob to zoom in/out, joystick
pans inside the zoom in view.
13. Zoom. Live: Zooms the camera in/out.
Playback: Zooms in/out on the timeline.
14. Iris open/close
15. Focus near/far
16. Set preset. Press this button, a preset
number, and Enter to enter a new PTZ
preset.
17. Toggle between one-up and multi-up
views.
18. Local record

TruVision Navigator 7.1 User Manual

Appendix A
Minimum system
requirements
Software requirements
The following operating systems and other software components are prerequisites for
client and server installation:
Table 3: Client software requirements
Component
Operating
System

Version

Notes
®

Microsoft Windows XP Pro SP3
®

Microsoft Windows Vista

SP1 32-bit/64-bit

Microsoft Windows 7 SP1 32-bit/64-bit
Microsoft Windows 8.1 32-bit/64-bit

WinPCAP needs to be
installed separately and ran
in compatibility mode for
operation on Windows 8
systems

Microsoft Windows 10 64-bit
®

Microsoft Windows Server 2003 R2 32-bit
Microsoft Windows Server 2008 R2 32-bit/64bit
Microsoft Windows Server 2012 R2 64-bit
Microsoft Windows Server 2016
Other

Microsoft .NET Framework 4.0

Packaged with the
installation

Table 4: Server software requirements
Component

Version

Operating
System

Microsoft Windows XP Pro SP3

Notes

Microsoft Windows Vista SP1 32-bit/64-bit
Microsoft Windows 7 32-bit/64-bit

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Appendix A: Minimum system requirements

Component

Version

Notes

Microsoft Windows 8 32-bit/64-bit

WinPCAP needs to be
installed separately and ran
in compatibility mode for
operation on Windows 8
systems.
SQL drivers need to be
installed for Windows 8
before Navigator installation.

Microsoft Windows 10 64-bit
Microsoft Windows Server 2003 R2 32-bit
Microsoft Windows Server 2008 R2 32-bit/64-bit
Microsoft Windows Server 2012 R2 64-bit
Microsoft Windows Server 2016
Database

Microsoft’s SQL 2008

Microsoft’s SQL Express
2008 R2 is packaged with
the installation.

Microsoft’s SQL Express 2008 R2

Microsoft SQL is not
required for Standalone
installation.
Other

Microsoft .NET Framework 4.0

Packaged with the
installation

Other

WinPCAP 4.1.2

Packaged with the
installation

Server/client hardware guidelines
The following specifications are only meant to serve as a guideline as Navigator system
performance varies according to the robustness of the machine.
Table 5: Server hardware specifications
Component

Recommended

Notes

Processor

3rd Gen Intel Core i5-3470
Processor (6MB, 3.2GHz)
w/HD2500 Graphics

CPU power is directly related to the
performance of the application when
running and rendering video. The better
the CPU, the more responsive the
application will be.

Memory

6GB, NON-ECC, 1600MHZ
DDR3,2DIMM

RAM is related to the number of different
applications that can run simultaneously as
well as the number of different operations
that TruVision Navigator can perform at
once. The higher the RAM, the better the
performance of the application.

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Appendix A: Minimum system requirements

Component

Recommended

Notes

Hard Drive

500GB - 7200RPM, SATA
3.0Gb/s, 16MB Cache

Optional - TruVision Navigator requires
approximately 700 MB to install. To store
exported video from the devices on the
machine, an increase storage size may be
required.

Graphics Card

Dual 1GB AMD Radeon™HD
7470

Video Card capability is directly related to
the video rendering performance within
TruVision Navigator. The better the video
card, the better the video rendering
performance.

Resolution

1920 x 1080

Network

Integrated PCIE 10/100/1000

The network interface card can be a
performance bottle neck depending upon
the throughput of the card. If the card’s
throughput is less than the amount of data
streaming to the machine, performance
issues may occur.

Supported recording devices
Table 6 shows the supported recording devices and related firmware versions.
Table 6: Supported recording devices
UTC Devices

Supported Firmware

TruVision NVR10 (TVN 10/10S/10C/10CS)

2.0b

TruVision NVR21 (TVN 21)

3.1.g

TruVision TVN22

1.0.d

TruVision TVR12HD

1.2.g

TruVision TVR15HD

1.0

TruVision TVR44HD

1.2.g

TruVision TVR45HD

1.0

TruVision NVR70 (TVN 70)

1.2.f

TruVision NVR20 (TVN 20)*

3.2a

TruVision NVR40 (TVN40)*

4.3

TruVision NVR50 (TVN 50)*

2.2i

TruVision DVR10 (TVR 10)*

2.7

TruVision DVR11/11C (TVR 11/11C)*

3.1a

TruVision DVR12/12C (TVR12/12C)*

1.2.a

TruVision DVR20 (TVR 20)*

1.0.36

TruVision DVR30/31 (TVR 30/31)*

8000

TruVision DVR40 (TVR 40)*

3.2.d

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Appendix A: Minimum system requirements

UTC Devices

Supported Firmware

TruVision DVR41 (TVR 41)*

3.0c

TruVision DVR42 (TVR42)*

1.2d

TruVision DVR60 (TVR 60)*

4.7a

Lenel GoVision*

2.1

Lenel GoVision 2.0*

1.0.0 build 100617

Verex VeDVR*

2.1

Interlogix DVSR-xU*

2.31s

Interlogix SymDec/SymSafe*

1.60c/1.40c

Interlogix DVMRe/StoreSafe*

v5.71/6.32C

* These models are in End of Life status and are not actively supported.

Internet Explorer plug-in requirements
The following ActiveX control settings are prerequisites for Navigator installation.
To enable the settings:
1. Open Internet Explorer.
2. Click the Tools menu, and then click Internet Options.
3. On the Security tab, click the Custom level button.
4. Scroll down and select the Enable radio button under Automatic prompting of
ActiveX controls.

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Appendix A: Minimum system requirements

5. Select the Prompt (recommended) radio button under Download signed ActiveX
controls.

6. Select the Enable radio button under Run ActiveX controls and plug-ins.

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Appendix A: Minimum system requirements

Windows 8 installation requirements
Navigator can be installed on Windows 8 platforms with the prerequisites below met
before installation. Microsoft Windows 8 OS needs to fully support Microsoft SQL
database drivers before the TruVision Navigator installation starts. Therefore, these
prerequisites are required to make a system ready for TruVision Navigator installation.
Follow these instructions before installing Navigator in a client/server
configuration on Windows 8 platforms:
Windows 8 without SQL installed:
•

Must install all the important updates from Microsoft.

•

Manually install WinPcap 4.1.2 before or after installing Navigator.

•

Navigator installs SQL 2008 express if it does not detect SQL installed in the
machine.

Windows 8 with SQL2008 Express R2 SP1 or SP2 installed:
•

Must install all the important updates from Microsoft.

•

Manually install WinPcap 4.1.2 before or after installing Navigator.

•

Navigator allows the user to use existing SQL 2008 Express.

To make the WinPcap program compatible with Windows 8:
1. Right-click on the WinPcap.exe file and select Properties.
2. Click the Compatibility tab.
3. Select the Run this program in compatibility mode for: check box, select
Windows 7 from the drop-down list, and then click Apply.
4. Right-click on WinPcap.exe and select Run as Administrator.

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Appendix B
Device details
Summary
This Appendix contains important compatible device information.

TruVision Recorder
Feature

Support

Supported
Device(s)

TVR12HD, TVR44HD, TVN 70, TVN
21, TVN22, TVN 10, TVR15HD,
TVR45HD

H.265 Support

Depends on device model

Default Ports

Video = 8000 (editable)

Notes

Command and Control = 8000
(editable)
Configuration = 8000 (editable)
Notifications = 5001 (editable)
Default
Username /
Password

admin / 1234

Default IP
Address

192.168.1.82

Network
Discovery

Supported

Compression

H.264

Connection
Types

TCP

Streaming Limits

Depends on the actual device
capabilities

Stream Overlay

VCA Rules, Motion Rules, POS
Text, Camera Name, Date and Time

High / Low
Bandwidth

We recommend changing this default password at
the time of installation.

UDP

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Appendix B: Device details

Feature

Support

Dual Streaming

Yes – Depends on the actual device
capabilities.

Stream
Nomenclature

The Mainstream is referred to as:

Notes

TruVision Navigator = Mainstream
The Substream is referred to as:
TruVision Navigator = Substream

Playback
Controls

Play
Pause
Frame Advance
Fast Forward (1x, 2x,4x, 8x)
Slow motion (1.0x, 0.5x, 0.25x,
0.125x, 0.0625x)

Frame reverse and rewind Speeds directly depend
on the actual device capabilities.
Video jumps back four seconds after resuming
playback from Fast Forward and Frame Advance.
When fast forwarding video and it catches up to
present time (or Live video), the video in the
viewing tile remains paused until the user clicks the
Live button in the Controller. No other playback
controls will work until the Live button is selected.

Digital Zoom

Live & Playback

Snapshot

Yes

Local Record

Yes

Pause during local record is not supported.

Instant Replay

Yes

There is a two to five minute video buffer in the
device. While video is in the buffer, it cannot be
viewed. Once the buffer fills, the video is written to
the hard drive and is available for playback. This
affects Instant Replay and the Playback button in
TruVision Navigator. Those two features get their
time increment from the user-defined Instant
Replay configuration on the TruVision Navigator
Server Properties Tab. As a result, set this time
increment to greater than five minutes. If a search
is executed for video still in the buffer, Live video
appears.

Disk Analysis

Alarm

Video Loss is not supported in disk analysis.

Motion

Disk analysis takes approximately 15-45 seconds
depending on the amount of recorded data on the
device.

Recording
VCA
Text
Time Line Disk
Analysis

Yes

Shows the different types of recorded video in the
timeline.

Video Export

Yes

There will be approximately 4 seconds of additional
video exported prior to the specified start time.

TruVision
Navigator Player

Yes

.mp4 proprietary file format.

PTZ Control

Yes

Focus, Iris
Control

Yes

Presets

Yes

Tours

Yes

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Dependent on camera and device

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Appendix B: Device details

Feature

Support

Camera Search

Alarm

Notes

Event
Motion
Text
VCA
Smart Search

Yes

Point-of-Sale Text Yes
Motion

Yes

Audio

Yes

Bi-directional
Audio

Yes

Notifications

Alarm
Video Loss
Motion
VCA
Disk Full
Disk Failure

To set up the device to send TCP notifications for
cameras, right-click on the device in the Navigator
and select Configure Device. On the Camera
Tab’s Event Section, select the events and set the
schedules as appropriate. On the Camera Tab’s
Rules Section, for each event type, ensure that
“notify me” is selected. Repeat for each event type.
On the Notifications Tab, the Notify IP Address
should be the IP address of where the TruVision
Navigator Server services are located (Notification
Writer and Notification Processor). The Notify Port
is defaulted to 5001 and is editable. Ensure this
port matches the one listed on the TruVision
Navigator Server Properties dialog, Notifications
tab.
To set up the device to send TCP notifications for
the device itself (e.g., Disk Full and Disk Failure),
right-click on the device in the Navigator and select
Configure Device. For each notification type on
the Notification tab, ensure that “notify me” is
selected. Repeat for each notification type and click
Save. Ensure the notification port on the device
matches that of TruVision Navigator Server as
described above.
Restart both the Notification Writer and Notification
Processor for TruVision Navigator to process the
notifications.
Email notification is not supported at the devicelevel.

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127

Appendix B: Device details

Feature

Support

Health
Diagnostics

IP Address

Notes

MAC Address
Model Name
Serial Number
Firmware Version
Device Date/Time
Total Device Health
HDD Status
HDD Capacity
Cameras in Video Loss
Cameras in Alarm
Current Client Connections
Record Status

Firmware Upload

Yes

Bulk Firmware
Upload

Device
Configuration

Yes

Bulk
Configuration

Remote Reboot

Yes

IP Camera
Support

Yes

Device log
support

Yes

Trigger Outputs

Yes

Via browser page.

Depending on device

TruVision Camera
Feature

Support

Supported
Device(s)

TVB, TVC, TVD, TVE, TVF, TVW,
TVP, UVP, RS

Notes

(Interlogix Open Standard Cameras)
H.265 Support

Depends on model

Default Ports

Video = 8000 (editable)
Command and Control = 8000
(editable)
Configuration = 80 (editable)

Default
Username /
Password

128

admin / 1234

We recommend changing this default password at
the time of installation.

TruVision Navigator 7.1 User Manual

Appendix B: Device details

Feature

Support

Default IP
Address

192.168.1.70

Network
Discovery

Supported

Compression

H.264, H.265

Connection
Types

TCP

Streaming Limits

Depends on the actual device
capabilities

Stream Overlay

VCA Rules, Motion Rules, POS
Text, Camera Name, Date and Time

High / Low
Bandwidth

Dual Streaming

Yes

Stream
Nomenclature

The Mainstream is referred to as:

Notes

UDP

Depends on the actual device capabilities.

TruVision Navigator = Mainstream
The Substream is referred to as:
TruVision Navigator = Substream

Playback
Controls

Play
Pause

Video jumps back four seconds after resuming
playback from Fast Forward and Frame Advance.

Slow motion (1.0x, 0.5x, 0.25x,
0.125x, 0.0625x)

When fast forwarding video and it catches up to
present time (or Live video), the video in the
viewing tile remains paused until the user clicks the
Live button in the Controller. No other playback
controls will work until the Live button is selected.

Digital Zoom

Live and Playback*

*For models that support SD cards.

Snapshot

Yes

Local Record

Yes

Pause during local record is not supported.

Instant Replay

Yes*

*For models that support SD cards.

Disk Analysis

Time Line Disk
Analysis

Yes

Video Export

Yes*

*For models that support SD cards.

TruVision
Navigator Player

Yes

.mp4 proprietary file format.

PTZ Control

Yes*

*For TVP and UVP models

Focus, Iris, Zoom

Yes*

*For TVP and UVP models

Presets

Yes*

*For TVP and UVP models

Tours

Yes*

*For TVP and UVP models

Frame Advance
Fast Forward (1x, 2x,4x, 8x)

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129

Appendix B: Device details

Feature

Support

Notes

Camera Search

Alarm

Text Search is not supported on the device.

Event
Motion
VCA
Smart Search

Point-of-Sale Text No
Motion

Yes

Audio

Yes

Bi-directional
Audio

Yes

Notifications

Health
Diagnostics

Yes

Firmware Upload

Yes

Bulk Firmware
Upload

Device
Configuration

Yes

Bulk
Configuration

Remote Reboot

Yes

IP Camera
Support

N/A

Device log
support

Yes

Trigger Outputs

Yes

Via browser page.

TruVision TVR 10 (DVR)
Feature

Support

Supported
Firmware
Versions

2.7

H.265 Support

Default Ports

Video = 8000 (editable)

Notes

Command and Control = 8000
(editable)
Configuration = 8000 (editable)
Notifications = 5001 (editable)
Firmware Upload = 8000 (editable)

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Appendix B: Device details

Feature

Support

Notes

Default
Username /
Password

admin / 1234

We recommend changing this default password at
the time of installation.

Default IP
address

192.168.1.82

Network
Discovery

Supported

Compression

H.264

Connection
Types

TCP

Streaming Limits

24 Live or Playback streams
simultaneously with a maximum of
six streams per channel.

Stream Overlay

Camera Name

UDP
If users try to open more streams than a recorder
supports, they will get a black video tile containing
an error message.

Date and Time
High / Low
Bandwidth

Dual Streaming

Yes

Stream
Nomenclature

The Mainstream is referred to as:

Event Stream is not supported on the device.

On-Screen-Display = Time Lapse
Web Browser = Mainstream
TruVision Navigator = Mainstream
The Substream is referred to as:
On-Screen-Display = N/A
Web Browser = Substream
TruVision Navigator = Substream
Playback
Controls

Play
Pause
Frame Advance
Fast Forward (1x, 2x,4x, 8x 16x)
Slow motion (1.0x, 0.5x, 0.25x,
0.125x, 0.0625x)

Digital Zoom

Live and Playback

Snapshot

Yes

Local Record

Yes

TruVision Navigator 7.1 User Manual

Frame reverse and rewind speeds are not
supported.
Video jumps back four seconds after resuming
playback from Fast Forward and Frame Advance.
When fast forwarding video and it catches up to
present time (or Live video), the video in the
viewing tile remains paused until the user clicks the
Live button in the Controller. No other playback
controls will work until the Live button is selected.

Pause during local record is not supported.

131

Appendix B: Device details

Feature

Support

Notes

Instant Replay

Yes

Disk Analysis

Alarm

Video Loss is not supported in disk analysis.

Motion

Disk analysis takes approximately 15-45 seconds
depending on the amount of recorded data on the
device.

Recorded
Time Line Disk
Analysis

Yes

Video Export

Yes

There will be approximately 4 seconds of additional
video exported prior to the specified start time.

TruVision
Navigator Player

Yes

.mp4 proprietary file format.

PTZ Control

Yes

Focus, Iris
Control

Yes

Presets

Yes

Tours

Go To

Camera Search

Record

Only one tour is supported (which is hard coded to
Tour 1 on the PTZ camera).

Alarm

Text Search is not supported on the device.

Event
Motion
Smart Search

Point-of-Sale Text No
Motion

Yes

Get the configuration for this device via TruVision
Navigator and set the active zones on a per camera
basis via the Motion Configuration option
associated with each camera.

Audio

Yes

There is one audio input per device. That input can
be mapped to any camera on the device simply by
enabling audio on that camera. Access the setting
by going to the device configuration, and enabling
the audio option on the Recording Tab for each
camera. If enabled, as soon as any camera from
the device is added in the TruVision Navigator
Viewer and selected, the audio plays.

Bi-directional
Audio

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Appendix B: Device details

Feature

Support

Notes

Notifications

Alarm

Video Loss
Motion
Disk Full
Disk Failure

To set up the device to send TCP notifications for
the device itself (e.g., Disk Full and Disk Failure),
right-click on the device in the Navigator and select
Configure Device. For each notification type on
the Notification tab, ensure that “notify me” is
selected. Repeat for each notification type and click
Save. Ensure the notification port on the device
matches that of TruVision Navigator Server as
described above.
Health
Diagnostics

IP Address
MAC Address
Model Name
Serial Number
Firmware Version
Device Date/Time
Total Device Health
HDD Status
HDD Capacity
Cameras in Video Loss
Cameras in Alarm
Current Client Connections
Record Status

Firmware Upload

Yes

Bulk Firmware
Upload

Yes

Device
Configuration

Yes

Bulk
Configuration

Yes

Remote Reboot

Yes

IP Camera
Support

N/A

Device log
support

Yes

TruVision Navigator 7.1 User Manual

133

Appendix B: Device details

Feature

Support

Trigger Outputs

Yes

Notes

TruVision TVR 11 / TVR12 (DVR)
Feature

Support

Firmware
Versions

3.1.a (TVR 11/11C)

H.265 Support

Default Ports

Video = 8000 (editable)

Notes

1.2.a (TVR12/12C)

Command and Control = 8000
(editable)
Configuration = 8000 (editable)
Notifications = 5001 (editable)
Firmware Upload = 8000 (editable)
Default
Username /
Password

admin / 1234

Default IP
Address

192.168.1.82

Network
Discovery

Supported

Compression

H.264

Connection
Types

TCP

Streaming Limits

64 Live or Playback streams
including those used by the web
page.

Stream Overlay

Camera Name

We recommend changing this default password at
time of installation.

UDP

Date and Time
High / Low
Bandwidth

Dual Streaming

Main streams and substreams are
available on live view mode only.

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Appendix B: Device details

Feature

Support

Stream
Nomenclature

The Mainstream is referred to as:

Notes

On-Screen-Display = Time Lapse
Web Browser = Time Lapse
TruVision Navigator = Main stream
The Substream is referred to as:
On-Screen-Display = Alarm
Web Browser = Alarm
TruVision Navigator = Substream
The Event stream is referred to as:
On-Screen-Display = N/A
Web Browser = Event
TruVision Navigator = Event
The Schedule stream is referred to
as:
On-Screen-Display = Schedule
Web Browser = Schedule
TruVision Navigator = Schedule

Playback
Controls

Play
Pause
Frame Advance
Fast Forward (1x, 2x, 4x, 8x)
Slow motion (1.0x, 0.5x, 0.25x,
0.125x, 0.0625x)

Video jumps back four seconds after resuming
playback from Fast Forward and Frame Advance.
When fast forwarding video and it catches up to
present time (or Live video), the video automatically
switches to Live view..

Rewind (1x, 2x, 4x) - Eight videos
simultaneously
Digital Zoom

Live and Playback

Snapshot

Yes

Local Record

Yes

Pause during local record is not supported.

Instant Replay

Yes

There is a two to five minute video buffer in the
device. While video is in the buffer, it cannot be
viewed. Once the buffer fills, the video is written to
the hard drive and is available for playback. This
affects Instant Replay and the Playback button in
TruVision Navigator. Those two features get their
time increment from the user-defined Instant
Replay configuration on the TruVision Navigator
Server Properties tab. As a result, set this time
increment to greater than five minutes. If a search
is executed for video still in the buffer, Live video
appears.

Disk Analysis

Alarm

Video Loss is not supported in disk analysis.

Motion

Disk analysis takes approximately 15-45 seconds
depending on the amount of recorded data on the
device.

Recorded

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135

Appendix B: Device details

Feature

Support

Time Line Disk
Analysis

Yes

Video Export

Yes

There will be approximately four seconds of
additional video exported prior to the specified start
time.

TruVision
Navigator Player

Yes

.mp4 proprietary file format.

PTZ Control

Yes

Focus, Iris, Zoom

Yes

Presets

Yes

Tours

Go To
Record

Camera Search

Notes

Only one tour is supported (which is hard coded to
Tour 1 on the PTZ camera).

Alarm
Event
Motion
Text

Smart Search

Yes

POS Text

Yes

Motion

Yes

Get the configuration for this device via TruVision
Navigator and set the active zones on a per camera
basis via the Motion Configuration option
associated with each camera.

Audio

Yes

There are four audio inputs per device. That input
can be mapped to any camera on the device simply
by enabling audio on that camera. Access the
setting by going to the device configuration, and
enabling the audio option on the Recording tab for
each camera. If enabled, as soon as any camera
from the device is added in the TruVision Navigator
Viewer and selected, the audio will play.

Bi-directional
Audio

Yes

136

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Appendix B: Device details

Feature

Support

Notes

Notifications

Alarm

To set up the device to send TCP notifications for
cameras, right-click on the device in the Navigator
and select Configure Device. On the Camera tab’s
Event Section, select the events and set the
schedules as appropriate. On the Camera tab’s
Rules Section, for each event type, ensure that
“notify me” is selected. Repeat for each event type.
On the Notifications tab, the Notify IP Address
should be the IP address of where the TruVision
Navigator Server services are located (Notification
Writer and Notification Processor). The Notify Port
is defaulted to 5001 and is editable. Ensure this
port matches the one listed on the TruVision
Navigator Server Properties dialog, Notifications
Tab.

Video Loss
Motion
Disk Full
Disk Failure

To set up the device to send TCP notifications for
the device itself (e.g., Disk Full and Disk Failure),
right-click on the device in the Navigator and select
Configure Device. On the Notification Tab, for each
notification type, ensure that “notify me” is selected.
Repeat for each notification type and click Save.
Ensure the notification port on the device matches
that of TruVision Navigator Server as described
above.
Restart the Notification Processor service for
TruVision Navigator to process the notifications.
Email notification is not supported at the devicelevel.
Health
Diagnostics

Bulk Firmware
Upload

Yes

Device
Configuration

Yes

Bulk
Configuration

Yes

Remote Reboot

Yes

IP Camera
Support

N/A

TruVision Navigator 7.1 User Manual

137

Appendix B: Device details

Feature

Support

Device Log
Support

Yes

Trigger Outputs

Yes

Notes

TruVision TVR 20 (DVR)
Feature

Support

Supported
Firmware
Versions

1.0.36

H.265 Support

Default Ports

Video = 80 (editable)

Notes

Command and Control = 80
(editable)
Configuration = 80 (editable)
Notifications = 1600 (editable)
Firmware Upload = 80 (editable)
Default
Username /
Password

admin / 1234

Default IP
address

192.168.1.82

Network
Discovery

Supported

Compression

H.264

Connection
Types

TCP

Streaming Limits

16 Live and four Playback streams
simultaneously.

Stream Overlay

Camera Name

We recommend changing this default password at
the time of installation.

Date and Time
High / Low
Bandwidth

Dual Streaming

Main streams and substreams are
available on both live and playback.
Dual streaming can be set on each
camera rather than globally for the
entire device.

Stream
Nomenclature

N/A

138

TruVision Navigator 7.1 User Manual

Appendix B: Device details

Feature

Support

Playback
Controls

Play

Notes

Pause
Frame Advance
Fast Forward (1x, 2x,4x, 8x)
Frame Reverse
Rewind (1x, 2x,4x, 8x)

Digital Zoom

Snapshot

Yes

Local Record

Yes

Instant Replay

Yes

Disk Analysis

Alarm
Motion
Video Loss
Untagged

Time Line Disk
Analysis

Video Export

Yes

There will be approximately 4 seconds of additional
video exported prior to the specified start time.

TruVision
Navigator Player

Yes

.avr proprietary file format.

PTZ Control

Yes

Focus, Iris, Zoom

Yes

Presets

Yes

Tours

Camera Search

Alarm

Text Search is not supported on the device.

Motion
Text
Smart Search

Yes

Point-of-Sale Text Yes

Overlay on video only (via the Settings screen, In
Band setting).

Motion

Yes

Get the configuration for this device via TruVision
Navigator and set the active zones on a per camera
basis via the Motion Configuration option
associated with each camera.

Audio

Yes

Four channel and eight channel devices have two
audio input ports.
16 channel has four audio input ports.
Audio channels corresponds to cameras. (i.e. port 1
to camera 1, port 2 to camera 2)

Bi-directional
Audio

Yes

TruVision Navigator 7.1 User Manual

139

Appendix B: Device details

Feature

Support

Notifications

Alarm

Notes

Motion
Video Loss
Disk failed
Disk full
Fan failed
Abnormal temperature
Device powered up
Recording stopped
Recording started
Authentication lockup
Network disconnected
Health
Diagnostics

IP address
Subnet mask
Gateway
MAC Address
Model name
Serial number
Firmware version
Date/time
Cameras in video loss
Current client connections
Disk capacity
Logical disk count
Physical disk count
Disk temperature Celsius
Disk temperature Fahrenheit
Recording status
First recorded video
Last recorded video
Video format

Firmware Upload

Yes

Bulk Firmware
Upload

Yes

Device
Configuration

Yes

Bulk
Configuration

Yes

Remote Reboot

Yes

IP Camera
Support

N/A

Device log
support

Yes

Trigger Outputs

140

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Appendix B: Device details

TruVision TVR 30 / TVR31 (DVR)
Feature

Support

Supported
Firmware
Versions

8000

H.265 Support

Default Ports

Video = 80 (editable)
Command and Control = 80
(editable)

Notes

Video and control port changes must be done from
the front panel of the device.

Configuration = 80 (editable)
Notifications = 5000 (editable)
Firmware Upload = 80 (editable)
Default
Username /
Password

admin / 1234

Default IP
address

192.168.1.82

Network
Discovery

Supported

Compression

H.264

Connection
Types

TCP

Streaming Limits

16 channel: 16 Live or 16 playback
streams per connection (maximum
of five connections).

We recommend changing this default password at
the time of installation.

TCP I-frame

8 channel: 8 Live or 8 playback
streams per connection (maximum
of five connections).
Stream Overlay

Camera Name
Date and Time

High / Low
Bandwidth

Yes

High/Low bandwidth stream switching is global and
affects all cameras of a device.

Dual Streaming

Yes

Main stream and substream switching is global and
affects all cameras of a device.
Substream switching during Playback is not
supported.

Stream
Nomenclature

N/A

TruVision Navigator 7.1 User Manual

141

Appendix B: Device details

Feature

Support

Notes

Playback
Controls

Play

When fast forwarding video and it catches up to
present time (or Live video), the video in the
viewing tile remains paused until the user clicks the
Live button in the Viewer Toolbar. No other
playback controls will work until the Live button is
selected.

Pause
Frame Advance
Fast Forward (2x, 4x, 8x, 16x, 32x)
Frame Reverse
Rewind (2x, 4x, 8x, 16x, 32x)

Live and Playback video will drop frames and slow
down if there is substantial network traffic.
When executing a seek operation for playback,
video will temporarily switch to live, and then switch
to the new seek time.
Digital Zoom

Snapshot

Yes

Local Record

Yes

Instant Replay

Yes

Disk Analysis

Alarm
Motion
Video Loss

The device only supports local record for one
camera at a time. If the user has a local recording
going and tries to initiate another camera from the
same device, the original local recording stops and
then a new local recording begins.

Disk analysis takes approximately 30-60 seconds
depending on the amount of recorded data on the
device.

Untagged
Time Line Disk
Analysis

Video Export

Yes

The file size approximation in the Collector for
video export is not accurate for this device.

TruVision
Navigator Player

Yes

.video proprietary file format.

PTZ Control

Yes

Focus, Iris
Control

Yes

Presets

Yes

Tours

Camera Search

Alarm
Event
Motion
Text

Smart Search

Point-of-Sale Text Yes

142

Overlay on video only (via the Settings screen, In
Band or Out of Band setting).

TruVision Navigator 7.1 User Manual

Appendix B: Device details

Feature

Support

Notes

Motion

Yes

Get the configuration for this device via TruVision
Navigator and set the active zones on a per camera
basis via the Motion Configuration option
associated with each camera.

Audio

Yes

There is one audio input per channel. Enabling
audio on the device is a per channel setting.
Access the settings by going to the device
configuration, and enabling the audio option on the
Cameras tab for each camera. If enabled, as soon
as any camera from the device is added in the
TruVision Navigator Viewer and selected, the audio
will play.
Audio is not supported when switching to the
substream.

Bi-directional
Audio

Yes

Notifications

Alarm
Motion
Video Loss
Disk full
Hard Disk Error

To set up the device to send TCP notifications for
cameras, right-click on the device in the Navigator
and select Configure Device. On the Camera
Tab’s Event Section, select the events to receive
per camera. On the Alarms tab, Remote Alert
section, the Notify IP Address should be the IP
address of where the TruVision Navigator Server
service is located (Notification Processor). The
Notify Port is defaulted to 5000 and is editable.
Ensure this port matches the one listed on the
TruVision Navigator Server - Notifications Dialog.
Restart the Notification Processor service for
TruVision Navigator to process the notifications.

TruVision Navigator 7.1 User Manual

143

Appendix B: Device details

Feature

Support

Health
Diagnostics

Host Name

Notes

IP address
MAC Address
Equipment Name
Model Name
Hardware Revision
Firmware Version
Device Time/Date
Current Client Connections
Record Status
First Recorded Video
Latest Recorded Video
Video Stored (Days)
Video Stored (Hours)
Physical Disk Model Name
Physical Disk Count
HDD Status
HDD Capacity (Gb)
HDD Temperature (C)
HDD Temperature (F)

Firmware Upload

Yes

To upload firmware to this device via TruVision
Navigator, download the firmware file with file
extension .tgz. Extract the .tar file to the computer
desktop from the .tgz. Right-click on the device in
the Navigator and select Upload Firmware. Browse
for the .tar file when prompted. Execute the
upload. Remember the Local Scheduling Service
needs to be running
After TruVision Navigator reports firmware upload
success in the Task Panel, the device requires one
to two minute wait before the user can reconnect to
the device.

Bulk Firmware
Upload

Yes

Device
Configuration

Yes

Does not currently support remote configuration of
resolution for recording.
DDNS when enabled usually causes the box to
slow down when getting / setting configuration.

Bulk
Configuration

Yes

Remote Reboot

Yes

IP Camera
Support

N/A

Device log
support

Yes

144

Closing video tiles while the device is rebooting will
cause TruVision Navigator to freeze and require the
user to log back into the application.

TruVision Navigator 7.1 User Manual

Appendix B: Device details

Feature

Support

Trigger Outputs

Notes

TruVision TVR 40 (DVR)
Feature

Support

Supported
Firmware
Versions

3.2.d

H.265 Support

Default Ports

Video = 8000 (editable)

Notes

Command and Control = 8000
(editable)
Configuration = 8000 (editable)
Notifications = 5001 (editable)
Firmware Upload = 8000 (editable)
Default
Username /
Password

Administrator / 3477

Default IP
Address

192.168.1.82

Network
Discovery

Supported

Compression

H.264

Connection
Types

TCP

Streaming Limits

24 Live or Playback streams
simultaneously with a maximum of
six streams per channel.

Stream Overlay

Camera Name

We recommend changing this default password at
time of installation.

UDP

Date and Time
High / Low
Bandwidth

Dual Streaming

Yes

TruVision Navigator 7.1 User Manual

145

Appendix B: Device details

Feature

Support

Notes

Stream
Nomenclature

The Main stream is referred to as:

The Substream, Event, and Time Lapse streams
are derivative configurations of the Main stream.

On-Screen-Display = Schedule
Web Browser = Main stream
TruVision Navigator = Main stream
The Substream is referred to as:

Typically, the Main stream is recorded on a
schedule, the Event stream is recorded on Event,
the Time Lapse stream is recorded continuously,
and the Substream can be viewed Live.

On-Screen-Display = N/A
Web Browser = Substream
TruVision Navigator = Substream
The Event stream is referred to as:
On-Screen-Display = Event
Web Browser = Event
TruVision Navigator = Event
The Time Lapse stream is referred
to as:
On-Screen-Display = Time Lapse
Web Browser = Time Lapse
TruVision Navigator = Time Lapse
Playback
Controls

Play
Pause
Frame Advance
Fast Forward (1x, 2x,4x, 8x 16x)
Slow motion (1.0x, 0.5x, 0.25x,
0.125x, 0.0625x)

Frame Reverse and Rewind Speeds are not
supported.
Video jumps back four seconds after resume
playback from Fast Forward and Frame Advance.
When fast forwarding video and it catches up to
present time (or Live video), the video in the
viewing tile remains paused until the user clicks the
Live button in the Controller. No other playback
controls will work until the Live button is selected.

Digital Zoom

Live and playback

Snapshot

Yes

Local Record

Yes

Pause during local record is not supported.

Instant Replay

Yes

There is a two to five minute video buffer in the
device. While video is in the buffer, it cannot be
viewed. After the buffer fills, the video is written to
the hard drive and is available for playback. This
affects Instant Replay and the Playback button in
TruVision Navigator. Those two features get their
time increment from the user-defined Instant
Replay configuration on the TruVision Navigator
Server Properties tab. As a result, this time should
be set to an increment to greater than five minutes.
If a search is executed for video still in the buffer,
Live video appears.

Disk Analysis

Alarm

Video Loss is not supported in disk analysis.

Motion

Disk analysis takes approximately 45 to 90 seconds
depending on the amount of recorded data on the
device.

Recorded
Untagged

146

TruVision Navigator 7.1 User Manual

Appendix B: Device details

Feature

Support

Timeline Disk
Analysis

Yes

Video Export

Yes

There will be approximately four seconds of
additional video exported prior to the specified start
time.

TruVision
Navigator Player

Yes

.mp4 proprietary file format.

PTZ Control

Yes

Focus, Iris, Zoom

Yes

Presets

Yes

Tours

Go To
Record

Camera Search

Notes

PTZ protocol GE RS-485 does not support Focus
and Iris commands in this release.

Only one tour is supported (which is hard coded to
Tour 1 on the PTZ camera).

Alarm
Event
Motion
Text

Smart Search

Point-of-Sale Text Yes

Overlay on video only (via the Settings Dialog - In
Band setting)

Motion

Yes

Get the configuration for this device via TruVision
Navigator and set the active zones on a per camera
basis via the Motion Configuration option
associated with each camera.

Audio

Yes

There are 16 audio inputs per device (one per
channel). Enabling audio on the device is a per
channel setting. Access the settings by going to the
device configuration, and enabling the audio option
on the Recording tab for each camera. If enabled,
as soon as any camera from the device is added in
the TruVision Navigator Viewer and selected, the
audio will play.

Bi-directional
Audio

Yes

TruVision Navigator 7.1 User Manual

147

Appendix B: Device details

Feature

Support

Notes

Notifications

Alarm

Video Loss
Motion
Disk Full
Disk Failure

Firmware Upload

Yes

Bulk Firmware
Upload

Yes

Device
Configuration

Yes

Bulk
Configuration

Yes

Remote Reboot

Yes

IP Camera
Support

N/A

148

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Appendix B: Device details

Feature

Support

Device Log
Support

Yes

Trigger Outputs

Yes

Notes

TruVision TVR 41 / TVR42 (DVR)
Feature

Support

Supported
Firmware
Versions

3.0c (TVR 41)

Support H.265

Default Ports

Video = 8000 (editable)

Notes

1.2d (TVR42)

Command and Control = 8000
(editable)
Configuration = 8000 (editable)
Notifications = 5001 (editable)
Firmware Upload = 8000 (editable)
Default
Username /
Password

admin / 1234

We recommend changing this default password at
time of installation.

Default IP
Address

192.168.1.82

Network
Discovery

Supported

Compression

H.264

Connection
Types

TCP

Streaming Limits

64 Live or Playback streams
If users try to open more streams than a recorder
simultaneously including those used supports, they will get a black video tile containing
by the web alarm.
an error message.

Stream Overlay

Camera Name

UDP

Date and Time
High / Low
Bandwidth

Dual Streaming

Yes

TruVision Navigator 7.1 User Manual

149

Appendix B: Device details

Feature

Support

Stream
Nomenclature

The Mainstream is referred to as:

Notes

Playback
Controls

Play
Pause
Frame Advance
Fast Forward (1x, 2x, 4x, 8x)
Slow motion (1.0x, 0.5x, 0.25x,
0.125x, 0.0625x)

Video jumps back four seconds after resume
playback from Fast Forward and Frame Advance.
When fast forwarding video and it catches up to
present time (or Live video), the video in the
viewing tile remains paused until the user clicks the
Live button in the Controller. No other playback
controls will work until the Live button is selected.

Rewind (1x, 2x, 4x) -8
simultaneously
Digital Zoom

Live & Playback

Snapshot

Yes

Local Record

Yes

Instant Replay

Yes

Disk Analysis

Alarm

Video Loss is not supported in disk analysis.

Motion

Disk analysis takes approximately 15-45 seconds
depending on the amount of recorded data on the
device.

Recorded
Untagged
Timeline Disk
Analysis

Yes

Video Export

Yes

There will be approximately four seconds of
additional video exported prior to the specified start
time.

TruVision
Navigator Player

Yes

.mp4 proprietary file format.

PTZ Control

Yes

150

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Appendix B: Device details

Feature

Support

Focus, Iris, Zoom

Yes

Presets

Yes

Tours

Go To
Record

Camera Search

Notes

Only one tour is supported (which is hard coded to
Tour 1 on the PTZ camera).

Alarm
Event
Motion
Text

Smart Search

Yes

Browser only

Point-of-Sale Text Yes
Motion

Yes

Get the configuration for this device via TruVision
Navigator and set the active zones on a per camera
basis via the Motion Configuration option
associated with each camera.

Audio

Yes

Bi-directional
Audio

Yes

TruVision Navigator 7.1 User Manual

151

Appendix B: Device details

Feature

Support

Notes

Notifications

Alarm

Video Loss
Motion
Disk Full
Disk Failure

To set up the device to send TCP notifications for
the device itself (e.g., Disk Full and Disk Failure),
right-click on the device in the Navigator and select
Configure Device. On the Notification tab, for each
notification type, ensure that “notify me” is selected.
Repeat for each notification type and click Save.
Ensure the notification port on the device matches
that of TruVision Navigator Server as described
above.
Restart the Notification Processor service for
TruVision Navigator to process the notifications.
Email notification is not supported at the devicelevel.
Health
Diagnostics

Firmware Upload

Yes

Bulk Firmware
Upload

Yes

Device
Configuration

Yes

Bulk
Configuration

Yes

Remote Reboot

Yes

152

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Appendix B: Device details

Feature

Support

IP Camera
Support

N/A

Device Log
Support

Yes

Remote Reboot

Yes

Notes

TruVision Generic TVR/TVN and TVN 70 /
TVR12HD / TVR44HD / TVN22
Feature

Support

Supported
Firmware
Versions

1.2.f (TVN 70)

H.265 Support

Notes

1.2.g (TVR44HD/TVR12HD)
1.0.d (TVN22)
Yes (TVN22)
No (TVN 70/TVR44HD/TVR12HD)

Default Ports

Video = 8000 (editable)
Command and Control = 8000
(editable)
Configuration = 8000 (editable)
Notifications = 5001 (editable)

Default
Username /
Password

admin / 1234

Default IP
address

192.168.1.82

Network
Discovery

Supported

Compression

H.264

Connection
Types

TCP

Streaming Limits

128 Live or Playback streams

Stream Overlay

VCA Rules, Motion Rules, POS
Text, Camera Name, Date and Time

High / Low
Bandwidth

Dual Streaming

Yes

Stream
Nomenclature

The Mainstream is referred to as:

We recommend changing this default password at
time of installation.

UDP

TruVision Navigator = Mainstream
The Substream is referred to as:
TruVision Navigator = Substream

TruVision Navigator 7.1 User Manual

153

Appendix B: Device details

Feature

Support

Notes

Playback
Controls

Play

Frame reverse and rewind speeds directly depend
on the actual device capabilities.

Pause
Frame Advance
Fast Forward (1x, 2x, 4x, 8x)
Slow motion (1.0x, 0.5x, 0.25x,
0.125x, 0.0625x)

Video jumps back four seconds after resume
playback from Fast Forward and Frame Advance.
When fast forwarding video and it catches up to
present time (or Live video), the video in the
viewing tile will remain paused until the user clicks
the Live button in the Controller. No other playback
controls will work until the Live button is selected.

Digital Zoom

Live and Playback

Snapshot

Yes

Local Record

Yes

Instant Replay

Yes

Disk Analysis

Alarm

Video Loss is not supported in disk analysis.

Motion

Disk analysis takes approximately 15-45 seconds
depending on the amount of recorded data on the
device.

Recorded
VCA
Text
Time Line Disk
Anaylsis

Yes

Video Export

Yes

There will be approximately four seconds of
additional video exported prior to the specified start
time.

TruVision
Navigator Player

Yes

.mp4 proprietary file format.

PTZ Control

Yes

Focus, Iris, Zoom

Yes

Presets

Yes

Tours

Yes

Camera Search

Alarm

Dependent on camera and device.

Event
Motion
Text
VCA
Smart Search

Yes

Point-of-Sale Text Yes
Motion

Yes

Audio

Yes

Bi-directional
Audio

Yes

154

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Appendix B: Device details

Feature

Support

Notes

Notifications

Alarm

Motion
VCA
Disk Full
Disk Failure

Firmware Upload

Yes

Bulk Firmware
Upload

Device
Configuration

Yes

Bulk
Configuration

Remote Reboot

Yes

TruVision Navigator 7.1 User Manual

Via browser page.

155

Appendix B: Device details

Feature

Support

IP Camera
Support

Yes

Device Log
Support

Yes

Trigger Outputs

Yes

Notes

TruVision TVR 60 (Hybrid DVR)
Feature

Support

Notes

Supported
4.7a
Firmware Versions
Support H.265

Default Ports

Video = 8000 (editable)
Command and Control = 8000
(editable)
Configuration = 8000 (editable)
Notifications = 5001 (editable)
Firmware Upload = 8000 (editable)

Default Username
/ Password

admin / 1234

We recommend changing this default password at
time of installation.

Default IP Address 192.168.1.82
Network Discovery Supported
Compression

H.264

Connection Types

TCP
UDP

Streaming Limits

48 Live or Playback streams
simultaneously with a maximum of
six streams per channel.

Stream Overlay

Camera Name

If users try to open more streams than a recorder
supports, they will get a black video tile containing
an error message.

Date and Time
High / Low
Bandwidth

Dual Streaming

Yes

156

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Appendix B: Device details

Feature

Support

Stream
Nomenclature

The Main stream is referred to as:

Notes

Playback Controls

Play
Pause
Frame Advance
Fast Forward (1x, 2x,4x, 8x,16x)
Slow motion (1.0x, 0.5x, 0.25x,
0.125x, 0.0625x)

Frame Reverse, Rewind, and Playback Speeds
are not supported.
Video jumps back four seconds after resume
playback from Fast Forward and Frame Advance.
When fast forwarding video and it catches up to
present time (or Live video), the video in the
viewing tile will remain paused until the user clicks
the Live button in the Controller. No other
playback controls will work until the Live button is
selected.

Digital Zoom

Live & Playback

Snapshot

Yes

Local Record

Yes

Pause during local record is not supported.

Instant Replay

Yes

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157

Appendix B: Device details

Feature

Support

Notes

Disk Analysis

Alarm

Video Loss is not supported in disk analysis.

Motion

Disk analysis takes approximately 45 to 90
seconds depending on the amount of recorded
data on the device.

Recorded
Untagged
Timeline Disk
Analysis

Yes

Video Export

Yes

There will be approximately four seconds of
additional video exported prior to the specified
start time.

TruVision
Navigator Player

Yes

.mp4 proprietary file format.

PTZ Control

Yes

Focus, Iris, Zoom

Yes

Presets

Yes

Tours

Go To

Camera Search

PTZ protocol GE RS-485 does not support Focus
and Iris commands in this release.

Record

Only one tour is supported (which is hard coded to
Tour 1 on the PTZ camera).

Alarm

Text Search is not supported on the device.

Event
Motion
Smart Search

Poin-of-Sale Text

Motion

Yes

Get the configuration for this device via TruVision
Navigator and set the active zones on a per
camera basis via the Motion Configuration option
associated with each camera.

Audio

Yes

There are 16 audio inputs per device (one per
channel). Enabling audio on the device is a per
channel setting. Access the settings by going to
the device configuration, and enabling the audio
option on the Recording tab for each camera. If
enabled, as soon as any camera from the device
is added in the TruVision Navigator Viewer and
selected, the audio will play.

158

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Appendix B: Device details

Feature

Support

Notes

Notifications

Alarm

To setup the device to send TCP notifications for
cameras, right-click on the device in the Navigator
and select Configure Device. On the Camera
tab’s Event Section, select the events and set the
schedules as appropriate. On the Camera tab’s
Rules Section, for each event type, ensure that
“notify me” is selected. Repeat for each event
type. On the Notifications tab, the Notify IP
Address should be the IP address of where the
TruVision Navigator Server services are located
(Notification Writer and Notification Processor).
The Notify Port is defaulted to 5001 and is
editable. Ensure this port matches the one listed
on the TruVision Navigator Server Properties
dialog, Notifications tab.

Video Loss
Motion
Disk Full
Disk Failure

To setup the device to send TCP notifications for
the device itself (e.g., Disk Full and Disk Failure),
right-click on the device in the Navigator and
select Configure Device. On the Notification tab,
for each notification type, ensure that “notify me” is
selected. Repeat for each notification type and
click Save. Ensure the notification port on the
device matches that of TruVision Navigator Server
as described above.
Restart both the Notification Writer and Notification
Processor for TruVision Navigator to process the
notifications.
Health Diagnostics IP Address
MAC Address
Model Name
Serial Number
Firmware Version
Device Date/Time
Total Device Health
HDD Status
HDD Capacity
Cameras in Video Loss
Cameras in Alarm
Current Client Connections
Record Status
Firmware Upload

Yes

Bulk Firmware
Upload

Yes

Device
Configuration

Yes

Bulk Configuration

Yes

Remote Reboot

Yes

TruVision Navigator 7.1 User Manual

159

Appendix B: Device details

Feature

Support

Notes

IP Cameras

UTC CamPlus2 IP Models Firmware:

Adding the UltraView IP or Encoder to the device
via TruVision Navigator can take 10-20 seconds.

UTCC-IP2VD-DN - V1.00E3

The UltraView IP or Encoder can take 10-20
seconds to stream video once its configuration has
been changed.

UTCC-IP2VD-DNP - V1.00E3
UTCC-IP2D - V1.00E2
UTCC-IP2D-P - V1.00E2)

Motion JPEG is not supported on the CamPlus2.

UTCC-IP2B-P - V1.00E2)

If IP cameras are added through the device’s OSD
or Web Browser, they MUST be added in
sequential order in the 16 available slots on the
device (i.e. 1, 2, 3, and 4).

UTC UltraView IP - Firmware:

The device supports up to eight IP cameras.

UTCC-IP2B - V1.00E2)

UVC-IP-EVRDN-HR - 4.2.1, 53820
UVD-IP-EVRDNR - 4.2.1, 53820
UVC-IP-EVRDN-HR-P - 4.2.1,
53820
UVD-IP-EVRDNR-P - 4.2.1, 53820
UVC-IP-XP3DN-HR - 4.2.1, 53820
UVD-IP-XP3DNR - 4.2.1, 53820
UVC-IP-XP3DN-HR-P - 4.2.1,
53820
UVD-IP-XP3DNR-P - 4.2.1, 53820
UTC UltraView Encoder - Firmware:
UVE-101/DC105 (NTSC) - 4.2.1,
53820
UVE-101/DC105 (PAL) - 4.2.1,
53820
Panasonic I-Pro Network Cameras Firmware:
NW484S - 1.50E2
NF284 - 1.50E2
NP-244 - 1.80E4
Device Log
Support

Yes

Trigger Outputs

Yes

TruVision TVN 10/20/21/50 (NVR)
Feature

Support

Notes

Supported
2.0b (TVN 10m 10S, 10C, 10CS)
Firmware Versions 3.2a (TVN 20)
3.1.g (TVN 21)
2.1i (TVN 50)

160

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Appendix B: Device details

Feature

Support

Support H.265

Default Ports

Video = 8000 (editable)

Notes

Command and Control = 8000
(editable)
Configuration = 8000 (editable)
Notifications = 5001 (editable)
Firmware Upload = 8000 (editable)
Default Username
/ Password

admin / 1234

We recommend changing this default password at
time of installation.

Default IP Address 192.168.1.82
Network Discovery Supported
Compression

H.264

Connection Types

TCP
UDP

Streaming Limits

TVN 10: 64 Live or Playback
streamsincluding those used by the
webpage.

If users try to open more streams than a recorder
supports, they will get a black video tile containing
an error message.

TVN 20: 48 Live or Playback
streams simultaneously with a
maximum of six streams per
channel.
TVN 21/50: 128 Live or Playback
streams simultaneously with a
maximum of six streams per
channel.
Stream Overlay

Camera Name
Date and Time

High / Low
Bandwidth

Dual Streaming

Yes

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161

Appendix B: Device details

Feature

Support

Stream
Nomenclature

The Main stream is referred to as:

Notes

Playback Controls

Switch to Live
Switch to Playback
Play
Pause
Frame Advance
Fast Forward (2x,4x,8x,16x)
Slow motion (1.0x, 0.5x, 0.25x,
0.125x, 0.0625x)

Frame Reverse and Rewind Speeds are not
supported.
Video jumps back four seconds after resume
playback from Fast Forward and Frame Advance.
When fast forwarding video and it catches up to
present time (or Live video), the video in the
viewing tile will remain paused until the user clicks
the Live button in the Controller. No other
playback controls will work until the Live button is
selected.

Digital Zoom

Live & Playback

Snapshot

Yes

Local Record

Yes

Pause during local record is not supported.

Instant Replay

Yes

There is a two to five minute video buffer in the
device. While video is in the buffer, it cannot be
viewed. After the buffer fills, the video is written to
the hard drive and is available for playback. This
affects Instant Replay and the Playback button in
TruVision Navigator. Those 2 features get their
time increment from the user-defined Instant
Replay configuration on the TruVision Navigator
Server Properties tab. As a result, set this time
increment to greater than five minutes. If a search
is executed for video still in the buffer, Live video
appears.

162

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Appendix B: Device details

Feature

Support

Notes

Disk Analysis

Alarm

Video Loss is not supported in disk analysis.

Motion

Disk analysis takes approximately 45 to 90
seconds depending on the amount of recorded
data on the device.

Recorded
Untagged (TVN 10/TVN 20 only)
VCA (for firmware that supports
VCA – TVN 21 only)
Timline Disk
Analysis

Yes

Video Export

Yes

There will be approximately four seconds of
additional video exported prior to the specified
start time.

TruVision
Navigator Player

Yes

.mp4 proprietary file format.

PTZ Control

Yes

Focus, Iris, Zoom

Yes

Presets

Yes

Tours

Go To
Record

Camera Search

PTZ protocol GE RS-485 does not support Focus
and Iris commands in this release.

Only one tour is supported (which is hard coded to
Tour 1 on the PTZ camera).

Alarm
Event
Motion

Motion

Yes

Get the configuration for this device via TruVision
Navigator and set the active zones on a per
camera basis via the Motion Configuration option
associated with each camera.

Audio

Yes

There are 16 audio inputs per device (one per
channel). Enabling audio on the device is a per
channel setting. Access the settings by going to
the device configuration, and enabling the audio
option on the Recording tab for each camera. If
enabled, as soon as any camera from the device is
added in the TruVision Navigator Viewer and
selected, the audio will play.

Bi-directional
Audio

Yes
No (TVN 20 only)

TruVision Navigator 7.1 User Manual

163

Appendix B: Device details

Feature

Support

Notes

Notifications

Alarm

To setup the device to send TCP notifications for
cameras, right-click on the device in the Navigator
and select Configure Device. On the Camera
tab’s Event Section, select the events and set the
schedules as appropriate. On the Camera tab’s
Rules Section, for each event type, ensure that
“notify me” is selected. Repeat for each event type.
On the Notifications tab, the Notify IP Address
should be the IP address of where the TruVision
Navigator Server services are located (Notification
Writer and Notification Processor). The Notify Port
is defaulted to 5001 and is editable. Ensure this
port matches the one listed on the TruVision
Navigator Server Properties dialog, Notifications
tab.

Video Loss
Motion
Disk Full
Disk Failure

To setup the device to send TCP notifications for
the device itself (e.g., Disk Full and Disk Failure),
right-click on the device in the Navigator and select
Configure Device. On the Notification tab, for
each notification type, ensure that “notify me” is
selected. Repeat for each notification type and
click Save. Ensure the notification port on the
device matches that of TruVision Navigator Server
as described above.
Restart both the Notification Writer and Notification
Processor for TruVision Navigator to process the
notifications.
Health Diagnostics IP Address
MAC Address
Model Name
Serial Number
Firmware Version
Device Date/Time
Total Device Health
HDD Status
HDD Capacity
Cameras in Video Loss
Cameras in Alarm
Current Client Connections
Record Status
Firmware Upload

Yes

Bulk Firmware
Upload

Yes

Device
Configuration

Yes

Bulk Configuration

Yes

Remote Reboot

Yes

164

For TVN 21 and TVN 50, Synchronize IP Camera
option should be enabled to have camera
parameters applied completely.

TruVision Navigator 7.1 User Manual

Appendix B: Device details

Feature

Support

Notes

IP Cameras

UTC CamPlus2 IP Models Firmware:

See “device feature matrix” at www.interlogix.com
for updated information.

UTCC-IP2VD-DN - V1.00E3
UTCC-IP2VD-DNP - V1.00E3
UTCC-IP2D - V1.00E2
UTCC-IP2D-P - V1.00E2)
UTCC-IP2B - V1.00E2)
UTCC-IP2B-P - V1.00E2)
UTC UltraView IP - Firmware:
UVC-IP-EVRDN-HR - 4.2.1, 53820
UVD-IP-EVRDNR - 4.2.1, 53820
UVC-IP-EVRDN-HR-P - 4.2.1,
53820
UVD-IP-EVRDNR-P - 4.2.1, 53820
UVC-IP-XP3DN-HR - 4.2.1, 53820
UVD-IP-XP3DNR - 4.2.1, 53820

Adding the UltraView IP or Encoder to the device
via TruVision Navigator can take 10-20 seconds.
The UltraView IP or Encoder can take 10-20
seconds to stream video once its configuration has
been changed.
Motion JPEG is not supported on the CamPlus2.
If IP cameras are added through the device’s OSD
or Web Browser, they MUST be added in
sequential order in the 16 available slots on the
device (i.e. 1, 2, 3, and 4).
The device supports up to 8 IP cameras.
For the TruVision H.264 IP Camera, turn off
Display Name and Display OSD via the camera’s
web browser or duplicate time/date stamps will be
overlaid on the video – one from the camera and
one from Navigator.

UVC-IP-XP3DN-HR-P - 4.2.1,
53820
UVD-IP-XP3DNR-P - 4.2.1, 53820
UTC UltraView Encoder - Firmware:
UVE-101/DC105 (NTSC) - 4.2.1,
53820
UVE-101/DC105 (PAL) - 4.2.1,
53820
UTC TruVision H.264
TVC-M1120-1-N
TVD-M1120V-3-N
TVC-M2110-1-N
TVD-M2110V-3-N
TVD-M2110-2-N
Panasonic I-Pro Network Cameras
- Firmware:
NW484S - 1.50E2
NF284 - 1.50E2
NP-244 - 1.80E4
Device Log
Support

Yes

Trigger Outputs

Yes
No (TVN 20 only)

GoVision 2/GoVision/VeDVR
TruVision Navigator 7.1 User Manual

165

Appendix B: Device details

Feature

Support

Supported
Firmware
Versions

1.0.0 build 100617 (GoVision 2)

H.265 Support

Default Ports

Video = 8000 (editable)

Notes

2.1 (GoVision/VeDVR)

Command and Control = 8000
(editable)
Configuration = 8000 (editable)
Notifications = 5001 (editable)
Firmware Upload = 8000 (editable)
Default
Username /
Password

admin / 12345

Default IP
address

192.168.0.1 (GoVision 2)

Network
Discovery

Supported

Compression

H.264

Connection
Types

TCP

Streaming Limits

48 Live or Playback streams
simultaneously with a maximum of
six streams per channel.

Stream Overlay

Camera Name

We recommend changing this default password at
time of installation.

192.0.0.64 (GoVision/VeDVR)

UDP
If users try to open more streams than a recorder
supports, they will get a black video tile containing
an error message.

Date and Time
High / Low
Bandwidth

Dual Streaming

Yes

166

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Appendix B: Device details

Feature

Support

Stream
Nomenclature

The Mainstream is referred to as:

Notes

On-Screen-Display = Normal High
(GoVision2)
On-Screen-Display = Cont HQ
(GoVision2/VeDVR)
Web Browser = Main stream
TruVision Navigator = Main stream
The Substream is referred to as:
On-Screen-Display = N/A
Web Browser = Substream
TruVision Navigator = Substream
The Event stream is referred to as:
On-Screen-Display = Event
Web Browser = Event
TruVision Navigator = Event
The Schedule stream is referred to
as:
On-Screen-Display = Normal Low
(GoVision2)
On-Screen-Display = Cont LQ
(GoVision2/VeDVR)
Web Browser = Schedule
TruVision Navigator = Schedule

Playback
Controls

Play
Pause
Frame Advance
Fast Forward (2x, 4x, 8x, 16x)

Digital Zoom

Live and Playback

Snapshot

Yes

Local Record

Yes

TruVision Navigator 7.1 User Manual

Frame reverse, rewind, and playback speeds are
not supported.
Video jumps back four seconds after resume
playback from Fast Forward and Frame Advance.
When fast forwarding video and it catches up to
present time (or Live video), the video in the
viewing tile will remain paused until the user clicks
the Live button in the Controller. No other playback
controls will work until the Live button is selected.

Pause during local record is not supported.

167

Appendix B: Device details

Feature

Support

Notes

Instant Replay

Yes

There is a two to five minute video buffer in the
device. While video is in the buffer, it cannot be
viewed. Once the buffer fills, the video is written to
the hard drive and is available for playback. This
affects Instant Replay and the Playback button in
TruVision Navigator. Those features get their time
increment from the user-defined Instant Replay
configuration on the TruVision Navigator Server
Properties tab. As a result, set this time increment
to greater than five minutes. If a search is executed
for video still in the buffer, Live video appears.

Disk Analysis

Alarm

Video Loss is not supported in disk analysis.

Motion

Disk analysis takes approximately 45-90 seconds
depending on the amount of recorded data on the
device.

Recorded
Time Line Disk
Anaylsis

Video Export

Yes

There will be approximately four seconds of
additional video exported prior to the specified start
time.

TruVision
Navigator Player

Yes

.mp4 proprietary file format.

PTZ Control

Yes

Focus, Iris, Zoom

Yes

Presets

Yes

Tours

Camera Search

Alarm

PTZ protocol GE RS-485 does not support Focus
and Iris commands in this release.

Event
Motion
Smart Search

Point-of-Sale Text No
Motion

Yes

Get the configuration for this device via TruVision
Navigator and set the active zones on a per camera
basis via the Motion Configuration option
associated with each camera.

Audio

Yes

Get the configuration for this device via TruVision
Navigator and set the active zones on a per camera
basis via the Motion Configuration option
associated with each camera.

Bi-directional
Audio

Yes

168

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Appendix B: Device details

Feature
Notifications

Support

Notes

VeDVR: No

GoVision 2/GoVision:
Alarm
Video Loss
Motion
Disk Full
Disk Failure

Firmware Upload

Yes

Bulk Firmware
Upload

Yes

Device
Configuration

Yes

Bulk
Configuration

Yes

Remote Reboot

Yes

TruVision Navigator 7.1 User Manual

169

Appendix B: Device details

Feature

Support

IP Camera
Support

N/A

Device Log
Support

Yes

Trigger Outputs

Yes

Notes

DVSRxU
Feature

Support

Supported
Firmware
Versions

2.31s

H.265 Support

Default Ports

Video = 8000 (editable)

Notes

Command and Control = 8000
(editable)
Configuration = 8000 (editable)
Notifications = 5001 (editable)
Firmware Upload = 8000 (editable)
Default
Username /
Password

Administrator / 3477

Default IP
address

192.168.1.10

Network
Discovery

Supported

Compression

H.264

Connection
Types

TCP

Streaming Limits

24 Live or Playback streams
simultaneously with a maximum of
six streams per channel.

Stream Overlay

Camera Name

We recommend changing this default password at
time of installation.

UDP
If users try to open more streams than a recorder
supports, they will get a black video tile containing
an error message.

Date and Time
High / Low
Bandwidth

Dual Streaming

Yes

170

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Appendix B: Device details

Feature

Support

Notes

Stream
Nomenclature

The Mainstream is referred to as:

The Substream, Event, and Time Lapse streams
are derivative configurations of the Main stream.

On-Screen-Display = Schedule
Web Browser = Main stream
TruVision Navigator = Main stream
The Substream is referred to as:

Typically, the Main stream is recorded on a
schedule, the Event stream is recorded on Event,
the Time Lapse stream is recorded continuously,
and the Substream can be viewed Live.

Play
Pause
Frame Advance
Fast Forward (2x, 4x)

Digital Zoom

Live and Playback

Snapshot

Yes

Local Record

Yes

Pause during local record is not supported.

Instant Replay

Yes

There is a two to five minute video buffer in the
device. While video is in the buffer, it cannot be
viewed. Once the buffer fills, the video is written to
the hard drive and is available for playback. This
affects Instant Replay and the Playback button in
TruVision Navigator. Those features get their time
increment from the user-defined Instant Replay
configuration on the TruVision Navigator Server
Properties tab. As a result, set this time increment
to greater than five minutes. If a search is executed
for video still in the buffer, Live video appears.

Disk Analysis

Alarm

Video Loss is not supported in disk analysis.

Motion

Disk analysis takes approximately 45-90 seconds
depending on the amount of recorded data on the
device.

Recorded

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171

Appendix B: Device details

Feature

Support

Time Line Disk
Analysis

Yes

Video Export

Yes

There will be approximately four seconds of
additional video exported prior to the specified start
time.

TruVision
Navigator Player

Yes

.mp4 proprietary file format.

PTZ Control

Yes

Focus, Iris, Zoom

Yes

Presets

Yes

Tours

Go To
Record

Camera Search

Notes

PTZ protocol GE RS-485 does not support Focus
and Iris commands in this release.

Only one tour is supported (which is hard coded to
Tour 1 on the PTZ camera)

Alarm
Event
Motion
Text

Smart Search

Point-of-Sale Text Yes

Overlay on video only (via the Settings Dialog – In
Band setting)

Motion

Yes

Get the configuration for this device via TruVision
Navigator and set the active zones on a per camera
basis via the Motion Configuration option
associated with each camera.

Audio

Yes

There are 16 audio inputs per device (one per
channel). Enabling audio on the device is a per
channel setting. Access the settings by going to the
device configuration and enabling the audio option
on the Recording tab for each camera. If enabled,
as soon as any camera from the device is added in
the TruVision Navigator Viewer and selected, the
audio will play.

Bi-directional
Audio

Yes

172

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Appendix B: Device details

Feature

Support

Notes

Notifications

Alarm

Video Loss
Motion
Disk Full
Disk Failure

Firmware Upload

Yes

Bulk Firmware
Upload

Yes

Device
Configuration

Yes

Bulk
Configuration

Yes

Remote Reboot

Yes

TruVision Navigator 7.1 User Manual

173

Appendix B: Device details

Feature

Support

IP Camera
Support

N/A

Device Log
Support

Yes

Trigger Outputs

Yes

Notes

SymDec 16/SymSafe
Feature

Support

Supported
Firmware
Versions

1.60c/1.40c

H.265 Support

Default Ports

Video = 5858 for TCP or 8100 to
8115 for UDP (editable)

Notes

Command and Control = 1024
(editable)
Configuration = 1024 (editable)
Notifications = 1027 (editable)
Firmware Upload = 1024 (editable)
Default
Username /
Password

Front Panel:
user 1 / 111111
user 2 / 222222
user 3 / 333333

Default IP
address

192.168.1.82

Network
Discovery

Not Supported

Compression

MPEG4

Connection
Types

Reverse TCP
Reverse TCP I-frame
UDP

Streaming Limits

32 Live and 16 Playback streams
simultaneously.

Stream Overlay

Camera Name

This is however further restricted by the bandwidth
maximum of 32 * 3 Mb/sec. Example: When all
cameras are full D1 30FPS/ High quality (3 Mbs),
only 32 streams (e.g., 16 Live, 16 Playback) are
available. When the frame rate/resolution/quality is
changed to low (1 Mb/s), 32 Live+16 Playback can
be achieved.

Date and Time
Bit Rate
Alarm Detection

174

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Appendix B: Device details

Feature

Support

High / Low
Bandwidth

Yes

Dual Streaming

Stream
Nomenclature

N/A

Playback
Controls

Play

Notes
Low bandwidth is only I-frames.
High bandwidth is I and P-frames.

Pause
Frame Advance
Fast Forward
(4x,8x,16x,32x,,64x,100x, 300x)

When fast forwarding video and it catches up to
present time (or Live video), the video in the
viewing tile pauses and will resume fast forward as
video becomes available.

Frame Reverse
Rewind (4x,8x,16x,32x,,64x,100x,
300x)
Digital Zoom

Snapshot

Yes

Local Record

Yes

Instant Replay

Yes

Disk Analysis

Alarm

Pause during local record is not supported.

Motion
Video Loss
Recorded
Time Line Disk
Analysis

Video Export

Yes

TruVision
Navigator Player

Yes

PTZ Control

Yes

Focus, Iris, Zoom

Yes

Presets

Yes

Tours

Go To

.mpc proprietary file format.

16 tours are supported

Record
Camera Search

Alarm

Text search is not available on SymDec 1

Event
Motion
Text
Smart Search

Yes

Point-of-Sale Text Yes

Overlay on video or placed next to the video (via
the Settings Dialog - In Band or Out of Band
setting)

Motion

Get the configuration for this device via TruVision
Navigator and set the active zones on a per camera
basis via the Motion Detection tabs associated with
each camera.

Yes

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175

Appendix B: Device details

Feature

Support

Notes

Audio

Yes

There are two (SymSafe) or four (SymDec) audio
inputs per device that are mapped to Cameras 1 to
2 or 1 to 4 respectively. Microphones would need to
be in the locations with those cameras. Enabling
audio on the device is a per channel setting.
Access the setting by going to the camera
configuration and enabling the audio option on the
Recording tab. If enabled, audio plays after adding
that camera in the Viewer and selecting it. Audio
will only play for the selected camera.

Bi-directional
Audio

Yes

Notifications

Alarm
Video Loss
Disk Full
Disk Failed
Authentication Lock Up
Device Powered Up
Fan Failed
Abnormal Temperature

To set up a SymSafe or SymDec16 to send TCP
notifications, get the configuration of the device.
under the Network menu, and then go to Network
Notification and make sure each notification on the
page is set to TCP. Under Notification Setup, make
sure the Alarm Server 1 is set to the IP address of
where the TruVision Navigator Server service is
located (Notification Processor). Set the Alarm port
as the same port (TCP Listener Port) set on the
Notifications Dialog of the TruVision Navigator
Server. Click Save for the device configuration
changes to be sent to the device. Restart the
TruVision Navigator Notification Processor Service
via the Services dialog in TruVision Navigator.
To setup a SymDec 1 or 4 to send SMTP
notifications, get the configuration of the device.
Under the Alarm menu, go to Email. Enable each of
the notifications using the radio buttons. Set the
SMTP Server to the IP address of where the
TruVision Navigator Server service is located
(Notification Processor). Set the SMTP port as the
same port (Email Listener Port) set on the
Notifications Dialog of the TruVision Navigator
Server. Click Save for the device configuration
changes to be sent to the device.
Restart the Notification Processor service for
TruVision Navigator to process the notifications.

176

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Appendix B: Device details

Feature

Support

Health
Diagnostics

IP Address

Notes

MAC Address
Model Name
Serial Number
Firmware Version
Device Date/Time
Total Device Health
Device Temperature (C)
Device Temperature (F)
HDD Status
HDD Temperature (C)
HDD Temperature (F)
HDD Capacity (Gb)
Fan Status
Cameras in Video Loss
Cameras in Alarm
Current Client Connections
Record Status
First Recorded Video
Latest Recorded Video
Record Time Left (hours)
Video Stored (days)
Video Stored (hours)
Power on Duration
Device Export Time Left

Firmware Upload

Yes

Bulk Firmware
Upload

Yes

Device
Configuration

Yes

Bulk
Configuration

Yes

Remote Reboot

Yes

IP Camera
Support

N/A

Device Log
Support

Trigger Outputs

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177

Appendix B: Device details

DVMRe/StoreSafe
Feature

Support

Supported
Firmware
Versions

v5.71/6.32c

H.265 Support

Default Ports

Video = 1024 (editable)

Notes

Command and Control = 1024
(editable)
Configuration = 1024 (editable)
Notifications = 1027 (editable)
Firmware Upload = 1024 (editable)
Browser = 80 (Not available on
DVMRe-CS or DVMRe-CD)
Default
Username /
Password

Front Panel: 3477 for 8 or 16
channel / 3444 for 4 channel
Username: admin
Password: admin

Default IP
address

3.18.173.10

Network
Discovery

Not Supported

Compression

Wavelet

Connection
Types

TCP

Streaming Limits

16 Live and one Playback stream
simultaneously.

Stream Overlay

Camera Name
Date and Time
Alarm Detection

High / Low
Bandwidth

Yes

Dual Streaming

Stream
Nomenclature

N/A

Playback
Controls

Play
Pause
Frame Advance
Fast Forward
(4x,8x,16x,32x,,64x,100x, 300x)

High bandwidth is color video and Low Bandwidth
is black and white video.

When fast forwarding video and it catches up to
present time (or Live video), the video in the
viewing tile begins to play at the beginning of the
recorded video.

Frame Reverse
Rewind (4x,8x,16x,32x,,64x,100x,
300x)
Adjustable Playback Speed

178

TruVision Navigator 7.1 User Manual

Appendix B: Device details

Feature

Support

Digital Zoom

Snapshot

Yes

Local Record

Yes

Instant Replay

Yes

Disk Analysis

Alarm

Notes

Pause during local record is not supported.

Motion
Video Loss
Recorded
Time Line Disk
Analysis

Video Export

Yes

TruVision
Navigator Player

Yes

PTZ Control

Yes

Focus, Iris, Zoom

Yes

Presets

Yes

Tours

Camera Search

Alarm
Event

.wvf proprietary file format.

Text search is not available on the DVMRe CS,
DVMRe CD, DSR, or DVSE models.

Motion
Text
Smart Search

Yes

Point-of-Sale Text Yes

Overlay on video or placed next to the video (via
the Settings Dialog - In Band or Out of Band
setting)

Motion

Yes

Get the configuration for this device via TruVision
Navigator and set the active zones on a per camera
basis via the Motion Detection tabs associated with
each camera.

Audio

Yes

An audio module is required in these units. There is
one audio input per device. That input can be
mapped to any camera on the device simply by
where the microphone is located. Enabling audio
on the device is a global setting. Access the setting
by going to the device configuration, and enabling
the G711 audio option on the Audio Setup tab. If
enabled, as soon as any camera from the device is
added in the TruVision Navigator Viewer, the audio
plays.

Bi-directional
Audio

TruVision Navigator 7.1 User Manual

179

Appendix B: Device details

Feature

Support

Notes

Notifications

Alarm

DVMRe Pro, DVMRe CT or DVMRe CTII - to set up
these devices to send TCP notifications, get the
configuration of the device. Under the Alarm menu,
go to Notification and make sure the notification
method on the page is set to TCP. Enable each of
the notifications using the radio buttons. Set the
Primary host to the IP address where the TruVision
Navigator Server service is located (Notification
Processor). Set the port as the same port as set on
the Notifications dialog of the TruVision Navigator
Server. Click Save for the device configuration
changes to be sent to the device. Restart the
TruVision Navigator Notification Processor Service
via the Services dialog in TruVision Navigator.

Video Loss
Disk Full
Disk Failed
Authentication Lock Up
Device Powered Up
Fan Failed
Abnormal Temperature

DVMRe ezT, StoreSafe, StoreSafe Pro, and
StoreSafe Pro II - to set up these devices to send
SMTP notifications, get the Configuration of the
device. Under the Alarm menu, go to Notification
and make sure the notification method on the page
is set to Email. Enable each of the notifications
using the radio buttons. Set the SMTP Server to the
IP address of where the TruVision Navigator Server
service is located (Notification Processor). Set the
SMTP port as the same port as set on Notifications
Dialog – Email Listener Port of the TruVision
Navigator Server. Click Save to push the
configuration to the device.
Restart the Notification Processor service for
TruVision Navigator to process the notifications.
No Notifications available for DSR, DVSE, DVMRe
CS, and DVMRe CD.
Health
Diagnostics

IP Address
MAC Address
Model Name
Serial Number
Firmware Version
Device Time/Date
HDD Capacity (Gb)
Cameras in Video Loss
Cameras in Alarm
Current Client Connections
Record Status
Record Time Left
Video Stored (Hours)
Power on Duration
Device Export Time Left

180

TruVision Navigator 7.1 User Manual

Appendix B: Device details

Feature

Support

Notes

Firmware Upload

Remote firmware uploads must be done from the
device’s web browser and not via TruVision
Navigator. This includes all DVMRe Triplex models,
all StoreSafe models, the DSR, and the DVSE. The
DVMRe-CD and DVMRe-CS must be upgraded at
the units.

Bulk Firmware
Upload

Device
Configuration

Yes

Bulk
Configuration

Yes

Remote Reboot

IP Camera
Support

N/A

Device Log
Support

Trigger Outputs

For certain models - DVSE and DSR, configuration
must be done via the device’s web browser and not
via TruVision Navigator. The DVMRe CS and
DVMRe CD must be configured from the front
panel of the unit.

Discovery support (transmission products)
The following table indicates support status of device discovery for transmission
products:
Model number

Device discovery supported?

ES2402-16P-2C

Yes

ES2402-24P-2C

Yes

ES2402-8P-2C

Yes

GE-DS-242-POE

GE-DS-82

GE-DS-82-POE

GE-DSG-244

Yes

GE-DSH-73

GE-DSH-82

GE-DSH-82-POE

GE-DSSG-244

GE-DSSG-244-POE

Yes

MC-355-1T/1S

Yes

MCR-205-1T/1S

Yes

TruVision Navigator 7.1 User Manual

181

Appendix B: Device details

Model number

Device discovery supported?

NS2503-24P/2C

NS2503-8P/2C

NS3500-28T-4S

Yes

NS3502-8P-2S

Yes

NS3502-8P-2T-2S

Yes

NS3503-16P-4C

Yes

NS3550-24T/4S

Yes

NS3550-2T-8S

Yes

NS3550-8T-2S

Yes

NS3552-16P-2T-2S

Yes

NS3552-8P-2S

Yes

NS3562-8P-2S

Yes

NS3601-24P/4S

Yes

NS3702-24P-4S

Yes

NS4702-24P-4S-4X

Yes

NS4702-24P-4X

Yes

NS4750-24S-4T-4X

Yes

NS4750-24S-4T-4X

Yes

NS4802-24P-4S-2X

Yes

POC2502-16CXP-2T-2S

Yes

POC2502-8CXP-2T-2S

Yes

WMC251-1W-1T-300

Yes

WMC251-1W-1T-300

Yes

WMC251-1W-2T-150

Yes

WMC252-1W-1T-300

Yes

WMC303-1W-1T-1200

Yes

Tasks menu (legacy recorders)
The Tasks menu option provides a way to apply configuration and firmware updates
across multiple legacy TruVision recorders. Refer to Appendix B “Device details” on
page 125 to see which legacy TruVision recorder models support Tasks.
Note: See “Upgrade firmware” on page 82 for instructions on uploading/upgrading
firmware on newer TruVision devices.

182

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Appendix B: Device details

Bulk configuration
Bulk configuration copies configuration settings from one recorder to other recorders.
These recorders must all have the same model number.
Note: Bulk configuration is only available for certain legacy products. See Appendix B
“Device details” on page 125 for compatible products.
1. Right-click on the Devices node in the Navigator panel and select Tasks > Bulk
Configuration.
2. Select the recorder model for configuration from the Device Type drop-down list.
3. Click on the recorder to copy settings from in the Source panel. Change settings as
needed for the selected recorder in the tabs under Settings.
4. Select the check boxes next to the Devices or folder icons in the Destination panel
to select all recorders in a directory or select check boxes next to individual
recorders.
5. Click Configure Now to copy settings to the destination recorders immediately or
click Schedule to schedule a future point in time to apply the settings.

Bulk firmware upload
Bulk firmware upload updates firmware on multiple recorders. These recorders must all
have the same model number.
Note: Bulk firmware upload is only available for certain legacy products. See
Appendix B “Device details” on page 125 for compatible products.
1. Right-click on the Devices node and in the Navigator panel and select Tasks > Bulk
Firmware Upload.
2. Select the recorder model corresponding to the new firmware file from the Device
Type drop-down list.
3. Click Browse and navigate to the new firmware file (DAV file format) and load it into
the Firmware Location field.
TruVision Navigator 7.1 User Manual

183

Appendix B: Device details

4. Select the check boxes next to the Devices or folder icons in the Destination panel
to select all recorders in a directory or select check boxes next to individual
recorders.
5. Click Configure Now to upload firmware to the destination recorders immediately or
click Schedule to schedule a future point in time to upload firmware.

Legacy properties
Right-click on a recorder in the Navigator panel and select Properties to display the
Properties window.
The Capabilities tab contains a read-only list that indicates which video, camera, and
device controls as well which connection types are supported.
Devices that support the capabilites tab are listed in the “Supported Devices” row in the
device details tables (“TruVision Recorder” on page 125 and “TruVision Camera” on
page 128).

184

TruVision Navigator 7.1 User Manual

Glossary
Term

Definition

Access control

Physical restriction to access or entry. Requiring a security
badge to open a door is an example of access control.

Address book

A file containing the title, IP address, and credentials of
recorders and cameras in the Navigator panel. This data can be
imported or exported into Navigator as needed to save and
restore these settings.

Bookmark

Denotes a date and time on the timeline that can be returned to
quickly. Bookmarks contain editable information for describing
an event. See also “timeline” and “bookmark manager.”

Bookmark manager

The Bookmark Manager window is a central location that
contains all device-level bookmarks. See also “bookmark.”

Dewarping

Fisheye cameras produce an ultra-wide field of view image
which looks round and distorted. To make the image usable,
the image needs to be flattened out (dewarped).

DVR

Digital Video Recorder. A type of security footage recorder
connected to analog or coaxial cameras.

Dwell time

A user-selectable amount of time that a PTZ camera remains at
a preset before the camera moves to the next preset position.

Fisheye camera

Fisheye cameras produce an ultra-wide field of view image.

IP camera

A digital video camera that connects directly to the network with
its own IP address and has the ability to transmit images using
a standard communications protocols such as TCP/IP.

Logical event filtering

Logical event filtering provides a way to create customized,
interdependent notifications from cameras connected to
recorders as well as doors connected to TruPortal access
control systems.

Main stream

The video or audio stream that has priority. See also
"substream".

NTP

Network Time Protocol. This synchronizes the time and date of
a device with an NTP server.

NVR

Network Video Recorder. A type of security footage recorder
connected to IP cameras.

Object counting

Refers to the number of people or objects detected passing
either direction across a virtual line drawn by the user in the
camera configuration UI.

TruVision Navigator 7.1 User Manual

185

Glossary

POS

"Point-of-sale" as in a POS terminal. Examples: electronic cash
register or an ATM.

Preset

A preconfigured action for a dome camera that will run
automatically after a defined dwell time.

ProBridge

The ProBridge is a text translation device that captures an
ATM’s transaction data and translates it to a format that can be
interpreted by a DVR.

PTZ

Pan/Tilt/Zoom. A feature on cameras that can pan, tilt, and
zoom via computer control. PTZ allows for a larger viewing area
for a camera by allowing it to rotate in different directions.

Server offline mode

Mode of operation in which the Navigator client can still operate
in a client/server configuration when the server is offline. Some
configuration options are not available in server offline mode.

Sequence

A series of camera streams that are programmed to switch,
rotating one after another, in an individual video tile.

SMTP

Simple Mail Transfer Protocol. A standard for e-mail
transmission across the network.

Substream

A secondary video stream that is set at a lower quality setting to
reduce the amount of bandwidth needed. See also "main
stream".

Timeline

A graphical view of video over an interval of time that allows
users to navigate through recorded videos.

Tour

A series of checkpoints assigned in a specific sequence with
times assigned to reach each point.

VCA

Video Content Analytics. The intelligent analysis of video to
detect events of interest.

V-Stream

When available bandwidth is limited, V-stream encoding allows
you to remotely view several channels in real time over the web
browser.

186

TruVision Navigator 7.1 User Manual

Index
A
access control, 69
address book, 31
admin indicators, 11
assign to event monitor, 86, 101
audit history, 44
authentication complexity, 26

B
bookmark manager, 46
bookmarks, 91
bulk configuration, 183
bulk firmware upload, 183
buttons
event monitor tab, 90
viewer tab, 89

C
camera menu
assign to event monitor, 86
configure camera, 85
export video, 85
preset sequences, 85
search, 85
camera tile menu
assign to event monitor, 101
dewarp views, 97
display analytics rules, 98
instant replay, 97
object counting, 101
POS mode, 100
search, 96
snapshot, 97
start local recording, 97
stream, 100
trigger outputs, 100
cameras
adding a 360° camera, 64
adding to Navigator panel, 60
configure camera, 85
configuring, 63
manage IP cameras, 80
remove icon from navigator panel, 63
change network settings, 75

TruVision Navigator 7.1 User Manual

check for default credentials, 75
client download URL, 29
client settings, 24
collector panel, 106
export video and snapshots, 106
menu, 107
sending video from timeline, 91
configuration
cameras, 63
configure camera, 85
download/upload configuration, 82
maps, 65
PTZ, 95
recorders, 63
web page, 63, 75
websites, 68
configure device, 82
custom Help, 27
custom view, 93

D
database backup and restore, 28
default credentials, 75
default user name/password, 10
delete device, 83
device activation, 53
device management, 74
change network settings, 75
check for default credentials, 75
export list, 75
grouping, 75
ping, 75
reboot, 75
refresh, 75
show devices, 75
show web page, 75
device manager
activate device, 53
device discovery, 49
firmware upgrade, 54
new system setup wizard, 51
tools, 55
device report, 76
devices menu
device management, 74
import/export address book, 31

187

Index

open exported video file, 74
run health diagnostics, 74
tasks, 182
dewarp views
panoramic 180, 98
panoramic 360, 98
PTZ, 98
dewarping, 97
diagnostic polling, 33
diagnostics
devices menu, 74
recorder menu, 77
discovery support
transmission products, 181
discovery tool, 62, 70
disk analysis, 78
export video, 78
play back video, 78
display analytics rules, 98
motion, 99
thermal OSD, 100
VCA, 99
download configuration, 82

E
email notifications
health diagnostics, 33
event center, 104
event monitor, 86, 90
export list, 75
export video, 106
camera menu, 85
recorder menu, 81

Help, 27, 48

I
installation
client/server mode, 18
prerequisites, 16
standalone mode, 17
instant replay, 97
duration, 27
iris, 95

K
keypad
compatible models, 114
connecting, 114
functions, 118

L
languages, 12
local record, 91
logical event filtering, 44
logical views, 72
login, initial, 20
logout, 48

M
main stream, 100
manage IP cameras, 80
map tile menu
zoom to fit, 102
maps, 65
motion analytics, 99

F
factory defaults, 83
filters, 103
firmware
manual update, 56
upgrade, 54, 82
upload, 83
folders, 73

G
group
adding a user, 42
assigning permissions, 42
creating, 41
permission override, 42
search, 43
grouping, 75

H
health diagnostics, 32
email notifications, 33
polling, 33

188

N
Navigator main menu
bookmark manager, 46
device manager, 49
Help, 48
settings, 23
storage calculator, 47
tasks, 46
Navigator panel
adding a 360° camera, 64
adding a v-stream, 65
adding folders, 73
adding logical views, 72
adding maps, 65
adding recorders and cameras, 60
adding TruPortal, 69
adding websites, 68
search, 73
network settings, 75
network statistics, 77
new system setup wizard, 51
notifications settings, 31
notifier panel, 31, 103

TruVision Navigator 7.1 User Manual

Index

event center, 104
filters, 103

O
object counting, 101
open exported video file, 74

P
password
change, 59
default, 10
reset, 55
permissions
assigning to group, 42
assigning to user, 35
group override, 42
indicators, 35
permission matrix, 36
permission models, 36
ping, 75
playback controls, 14
playback video
timeline, 91
player
TruVision Navigator, 112
POS
ProBridge, 80
text, 80
POS mode, 100
preset
positions, 96
sequences, 85
ProBridge, 80, 100
properties, 83
PTZ
controls, 95
dewarp views, 98
push to talk, 13

R
reboot, 75
reboot device, 83
recorder menu
configure device, 82
delete/rename device, 83
download/upload configuration, 82
export video, 81
manage IP cameras, 80
properties, 83
reboot device, 83
restore factory defaults, 83
run device report, 76
run disk analysis, 78
run health diagnostics, 77
run network statistics, 77
run tampering monitor, 76
search, 80

TruVision Navigator 7.1 User Manual

trigger outputs, 79
upgrade firmware, 82
upload firmware, 83
recorders
adding to Navigator panel, 60
configuring, 63
supported recorders, 121
refresh, 75
rename device, 83
restore factory defaults, 83

S
search
camera menu, 85
camera tile menu, 96
group, 43
Navigator panel, 73
recorder menu, 80
user, 43
video tagged with text, 80
sequences, 85
server
hardware guidelines, 120
offline mode, 108
software requirements, 119
starting, 108
server settings, 25
authentication complexity, 26
client download URL, 29
client software delivery, 29
custom Help, 27
database backup and restore, 28
instant replay duration, 27
permission models, 36
SMTP setup, 26
settings
audit history, 44
client, 24
groups and users, 34
health diagnostics, 32
logical event filtering, 44
notifications, 31
server, 25
show devices, 75
show web page, 75
SMTP setup, 26
snapshot, 97
exporting, 106
software delivery, client, 29
start local recording, 97
status bars, 89
storage calculator, 47
stream, 100
substream, 100
system requirements
client software, 119
Internet Explorer plug-in, 122
server hardware guidelines, 120

189

Index

server software, 119
supported recorders, 121
Windows 8 installation, 124

languages, 12
user name
default, 10

tabbed viewer panels, 88
tampering monitor, 76
tasks
Navigator main menu, 46
tasks (devices menu), 182
bulk configuration, 183
bulk firmware upload, 183
thermal camera OSD, 100
timeline, 90
bookmarks, 91
local record, 91
playback video, 91
sending video to the collector, 91
tours, 96
transmission products
discovery support, 181
trigger outputs, 79, 100
TruPortal, 69
TruVision Navigator Player, 112

VCA analytics, 99
video tiles, 87, 89
digital zoom, 94
viewer panel
custom view, 93
digital zoom, 94
event monitor, 90
populating video tiles, 87
tab button functions, 89
tabbed viewer panels, 88
timeline, 90
video tile properties, 89
v-stream, 65

U
uninstall Navigator, 22
upgrade
firmware, 82
Navigator software, 21
upload
configuration, 82
firmware, 83
user
adding, 34
adding to group, 42
assigning permissions, 35
deactivate, 39
reset after lockout, 41
restore deactivated, 40
search, 43
user interface, 10
admin indicators, 11
buttons, 12

190

W
web page
configuration, 63
website tile menu, 102
websites, 68
Windows 8 installation, 124
wizard
new system setup, 51

Z
zoom to fit, 102
zoom, digital, 94

TruVision Navigator 7.1 User Manual

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