TruVision Stainless Steel PTZ Camera Configuration Manual 1073372b En

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TruVision Stainless Steel PTZ

Camera Configuration Manual

P/N 1073372-EN • REV B • ISS 23MAR18

Copyright

©

2018 United Technologies Corporation.

Interlogix is part of UTC

Climate, Controls & Security, a unit of Un

ited

Technologies Corporation.

All rights reserved.

Trademarks and

patents

T

rade names used in this document may be trademarks or

registered trademarks of the manufacturers or vendors of the

respective products.

Manufacturer

Interlogix

2955 Red Hill Avenue, Costa Mesa, CA 92626

-5923, USA

Authorized EU manufacturing representative:

UTC

Building & Industrial Systems B.V.

Kelvinstraat 7, 6003 DH Weert, The Netherlands

Certification

Product warnings and

disclaimers

THESE PRODUCTS ARE INTENDED FOR SALE TO AND

INSTALLATION BY QUALIFIED PROFESSIONALS. UTC FIRE &

SECURITY CANNOT PROVIDE ANY ASSURANCE THAT ANY

PERSON OR ENTITY BUYING ITS PRODUCTS, INCLUDING ANY

“AUTHORIZED DEALER” OR “AUTHORIZED RESELLER”, IS

PROPERLY TRA

INED OR EXPERIENCED TO CORRECTLY

INSTALL FIRE AND SECURITY RELATED PRODUCTS.

For more information on warranty disclaimers and product safety

information, please check

www.firesecurityproducts.com

/policy/product-warning/ or scan the

following code:

Contact information

and manuals

For contact information go to: www.interlogix.com or

www.firesecurityproducts.com

.

To get translations for this and other product manuals go to:

www.firesecurityproducts.com

.

Content

Introduction 2

Default settings to access the camera 2

Network access 3

Checking web browser security level 3

Activating the camera 4

Overview of the camera web browser 5

Camera configuration 7

Configuration panel overview 7

System time 11

RS485 12

Network settings 13

Video/Audio 20

Image 23

PTZ parameters 28

Basic event 36

Smart event 43

Schedule settings 50

Storage management 53

Camera management 56

User management 56

Security 59

Maintenance 61

Camera operation 64

Logging on and off 64

Live view mode 65

Playing back recorded video 67

Operating PTZ control 68

Picture 74

TruVision Stainless Steel PTZ Camera Configuration Manual 1

Introduction

This is the configuration manual for the following TruVision® IP camera models:

IP stainless steel PTZ camera:

 TVP-5201

Default settings to access the camera

Default credentials

The camera comes with a user account with administrative rights for configuring all

options on the camera. The user name is “admin” and the password is “1234.” For

enhanced security, we highly recommend changing the default password during initial

setup.

Default network settings

The network settings are:

• IP address (in a network without a DHCP server): 192.168.1.70

• Subnet mask: 255.255.255.0

• Gateway address: 192.168.1.1

Ports used:

Browser TruVision Navigator

RTSP: 554 RTSP: 554

HTTP: 80 Server/client control port: 8000

2 TruVision Stainless Steel PTZ Camera Configuration Manual

Network access

This manual explains how to configure the camera over the network with a web

browser.

TruVision IP cameras can be configured and controlled using Microsoft® Internet

Explorer® (IE) and other browsers. The procedures described use the Microsoft Internet

Explorer (IE) web browser.

Checking web browser security level

When using the web browser interface, ActiveX controls can be installed to connect and

view video using Internet Explorer. However, data such as video and images cannot be

downloaded due to the increased security measure. Check the security level of the PC

to enable interaction with the cameras over the web and, if necessary, modify the

Active X settings.

Configuring IE ActiveX controls

Confirm the ActiveX settings of the web browser.

To change the web browser’s security level:

1. In Internet Explorer, click Internet Options on the Tools menu.

2. On the Security tab, click the zone to be assigned to a website under “Select a web

content zone to specify its security settings.”

3. Click Custom Level.

4. Change the ActiveX controls and plug-ins options that are signed or marked as

safe to Enable. Change the ActiveX controls and plug-ins options that are

unsigned to Prompt or Disable. Click OK.

—or—

Under Reset Custom Settings, click the security level for the whole zone in the

Reset To box, and then select Medium. Click Reset, and then click OK in the

Internet Options Security tab window.

5. Click Apply in the Internet Options Security tab window.

Windows users

Internet Explorer for Windows® operating systems have increased security measures to

protect a PC from malicious software.

To ensure complete functionality of the Windows web browser interface, do the

following:

• Run IE as an administrator in the workstation

• Add the camera’s IP address to the IE’s list of trusted sites

TruVision Stainless Steel PTZ Camera Configuration Manual 3

To add the camera’s IP address to Internet Explorer’s list of trusted sites:

1. Open Internet Explorer.

2. Click Tools, and then click Internet Options.

3. Click the Security tab, and then select the Trusted sites icon.

4. Click the Sites button.

5. Deselect the Require server verification (https:) for all sites in this zone check

box.

6. Type the IP address in the Add this website to the zone box.

7. Click Add, and then click Close.

8. Click OK in the Internet Options dialog window.

9. Connect to the camera for full browser functionality.

Activating the camera

When you first start up the camera, the Activation window appears. You must define a

high-security admin password before you can access the camera. There is no default

password provided.

You can activate a password via a web browser and via TruVision Device Manager

(included on the CD to find the IP address of the camera).

Activation via the web browser:

1. Power on the camera and connect the camera to the network.

2. Type the IP address into the address bar of the web browser, and press Enter to

enter the activation interface.

Note:

 The default IP address of the camera is 192.168.1.70.

 For the camera to enable DHCP by default, you must activate the camera via

TruVision Device Manager. Please refer to the following section, “Activation via

TruVision Device Manager”.

4 TruVision Stainless Steel PTZ Camera Configuration Manual

3. Type the password in the Password field.

Note: A valid password range must be between 8 and 16 characters. You can use a

combination of numbers, lower and upper case letters, and special characters : _ - ,

. * & @ / $ ? Space. The password must contain characters from at least two of

these groups. We also recommend that you reset your password regularly. For high

security systems, it is particularly recommended to reset the password monthly or

weekly for better protection.

4. Confirm the password.

5. Click OK to save the password and enter the live view interface.

Activation via TruVision Device Manager:

For instructions on how to activate the camera using TruVision Device Manager, refer

to the TruVision Device Manager User Manual.

Go to www.interlogix.com/video/product/truvision-device-manager and click

Downloads.

Overview of the camera web browser

Use the camera web browser to view, record, and play back recorded videos as well as

manage the camera from any PC with access to the same network as the camera. The

browser’s easy-to-use controls provide quick access to all camera functions.

If there is more than one camera connected over the network, open a separate web

browser window for each individual camera.

TruVision Stainless Steel PTZ Camera Configuration Manual 5

Name

Description

1. Live view tab Click to view live video.

2. Playback tab Click to play back video.

3. Picture tab Click to search for snapshots.

4. Configuration tab Click to display the configuration window for setting up the camera.

5. Viewer View live video. Time, date, and camera name are displayed here.

6. Current user Displays current user logged on.

7. Help Click to see user instructions.

8. Logout Click to log out from the system. This can be done at any time.

9. Aspect ratio Click this drop-down list to select an aspect ratio (4:3, 16:9,

Original, or Auto) and adjust the layout of the live view.

10. Stream type Click this drop-down list to select main stream or sub stream.

11. Plug-in switch Click this drop-down list to select the plug-in.

For IE users, web components and QuickTime are selectable. For

non-IE users, web components, QuickTime, VLC, or MJPEG are

selectable if they are supported by the web browser.

12. Bi-directional audio Turn the microphone on or off.

13. Start/stop live view Click to start/stop live view.

14. Snapshot Click to take a snapshot of the video. The snapshot will be saved to

the default folder in JPEG or BMP format.

15. Start/stop recording Click to record live video.

16. Digital zoom Click to enable digital zoom.

17. Enable Regional

Exposure Click this button and drag the cursor in the Viewer to adjust the

exposure settings for live video.

18. Enable Regional

Focus Click this button and drag the cursor in the Viewer to adjust the

focus settings for live video.

19. Audio Adjust the volume.

20. PTZ controls Direction actions, zoom, focus, iris, light, and wiper control.

6 TruVision Stainless Steel PTZ Camera Configuration Manual

Camera configuration

This chapter explains how to configure the cameras using a web browser.

After the camera hardware has been installed, configure the camera’s settings using

the web browser. Administrator rights are required to configure the cameras over the

internet.

The camera web browser permits configuration of the camera remotely using a PC.

Web browser options may vary depending on camera model.

Configuration panel overview

Use the Configuration panel to configure the server, network, camera settings, alarms,

users, transactions, and other parameters such as upgrading the firmware.

This section contains images and descriptions of each of the configuration panel

windows.

Local

Use the Local window to manage the protocol type, live view performance, and local

storage paths. In the Configuration panel, click Local to display the local configuration

window.

Parameters Description

Live View Parameters

1.

Protocol

Specifies the network protocol used.

Options include: TCP, UDP, MULTICAST, and HTTP.

2.

Live View Performance

Specifies the transmission speed.

Options include: Shortest Delay or Auto.

TruVision Stainless Steel PTZ Camera Configuration Manual 7

Parameters Description

3.

Rules

Specifies Live View display rules. Select Enable to tag a

moving object with green rectangles.

4.

Image Format

Choose the image format for a snapshot: JPEG or BMP.

Record File Settings

5.

Record F

ile Size Specifies the maximum file size.

Options include: 256M, 512M, and 1G.

6.

Save

Record Files to Specifies the directory for recorded files.

7.

Save

Downloaded Files to Specifies the directory for downloaded files.

Picture and Clip Settings

8.

During live view, s

ave

s

napshots to Specifies the directory for saving snapshots in live view mode.

9.

During playback, s

ave

s

napshots to Specifies the directory for saving snapshots in playback mode.

10.

Save Clips To

Specifies the directory for saving video clips in playback mode.

System

Use the System window to configure basic device information, system time, users,

security settings, and other parameters such as upgrading the firmware.

System submenus Description

1.

System

settings Defines device basic information including

SN and the current firmware

version and time settings (see “System time” on page 11). Also

contains camera hardware options (see “RS485” on page 12).

2.

Maintenance

Perform functions such as device reboot, set to default, export and

import configuration files, and firmware upgrade. Also contains an

exportable event log list. See “Maintenance” on page 61.

3.

Security

Defines who can use the camera, their passwords and access

privileges, RTSP authentication, IP address filter, and login lock. See

“Security” on page 59.

4.

User

management

Add or delete users and see which users are currently online. See

“User management” on page 56.

8 TruVision Stainless Steel PTZ Camera Configuration Manual

Network

Use the Network window to define basic and advanced network settings.

Network submenus Description

1.

Basic settings

Defines TCP/IP, DDNS, PPPoE, Port, and NAT settings (see “Basic

settings” on page 13).

2.

Advanced

settings

Defines SNMP, FTP, Email, HTTPS, QoS, and 802.1x settings (see

“Advanced settings” on page 16).

Video/Audio

Use the Video/Audio window to define recording parameters for video, audio, region of

interest (ROI), and display information on stream.

Image

Use the Image window to define the image display settings, OSD settings, overlay text,

and image parameters switch. See “Image” on page 23 for further information on setup.

PTZ

Use the PTZ window to move the lens to the required position using the PTZ panel, and

to define PTZ position settings, scheduled tasks, and privacy masks. See “PTZ

parameters” on page 28.

Event

Use the Event window to set up alarms by defining area settings, arming schedules,

and linkage methods.

TruVision Stainless Steel PTZ Camera Configuration Manual 9

Event submenus Description

1.

Basic

event Defines motion detection, video tampering, video loss, alarm

input/output, and exception alarm.

2.

Smart

event Defines intrusion, audio exception, face, region entrance/exit, and line

crossing detection.

Storage

Use the storage window to define recording schedule, storage management, network

attached storage (NAS) configuration, and snapshot configuration.

10 TruVision Stainless Steel PTZ Camera Configuration Manual

Storage submenus Description

1.

Schedule

settings

Configure recording settings and snapshot captures for all available

event types on a daily basis.

2.

S

torage

management

Manage hard drive storage space by file type and configure NAS

drives.

System time

Network Time Protocol (NTP) is a protocol for synchronizing the clocks of network

devices, such as IP cameras and computers. Connecting network devices to a

dedicated NTP time server ensures that they are all synchronized.

To define the system time and date:

1. From the menu toolbar, click Configuration > System > System Settings > Time

Settings.

2. From the Time Zone drop-down list, select the time zone that corresponds to the

camera’s location.

3. Select one of the following options for setting the time and date:

Synchronize with an NTP server: Select the NTP radio button and type the

required information in the Server Address and NTP Port boxes. The time interval

can be set from 1 to 10080 minutes.

—or—

Set manually: Select the Manual Time Sync radio button and then click to set

the system time from the pop-up calendar.

Note: Select the Sync with computer time checkbox to synchronize the time of the

camera with the time of the computer.

4. Click Save to save changes.

5. Click the DST tab and then select Enable DST to enable the DST (Daylight Savings

Time) function, and set the date of the DST period.

TruVision Stainless Steel PTZ Camera Configuration Manual 11

6. Set the date and time differential of the DST period using the Start Time, End

Time, and DST Bias drop-down lists.

7. Click Save to save changes.

RS485

The RS-485 serial port is used to control the PTZ of the camera or connect to light and

wiper devices. Configuration of these parameters should be done before you connect to

any devices.

To set up RS-485 settings:

1. From the menu toolbar, click Configuration > System > System Settings >

RS485.

2. Select the RS-485 port parameters.

Note: The Baud Rate, PTZ Protocol, and PTZ Address parameters should be

exactly the same as the PTZ camera parameters.

3. Click Save to save changes.

12 TruVision Stainless Steel PTZ Camera Configuration Manual

Network settings

Accessing the camera through a network requires the definition of certain network

settings. Use the Network menu to define these settings.

Basic settings

Menu tabs Description

1.

TCP/IP

NIC Type: Select the NIC type from the drop-down list. Default is Auto.

Other options include 10M Half-dup, 10M Full-dup, 100M Half-dup, and

100M Full-dup.

DHCP: Select DHCP to automatically obtain an IP address and other

network settings from that server.

IPv4 Address: If necessary, type in the IPv4 address of the camera.

IPv4 Subnet Mask: If necessary, type in the IPv4 subnet mask.

IPv4 Default Gateway: If necessary, type in

the IPv4 gateway IP address.

IPv6 Mode: Select Manual, DHCP, or Router Advertisement from the

drop-down list.

IPv6 Address: Type in the IPv6 address of the camera.

IPv6 Subnet Mask: Type in the IPv6 subnet mask.

IPv6 Default Gateway: Type in the IPv6 gateway IP address.

Mac Address: If necessary, type in the MAC address of the devices.

MTU: Type in the valid value range of MTU. Default is 1500.

Multicast Address: Enter a D-class IP address between 224.0.0.0 to

239.255.255.255. Only specify this option if using the multicast function.

Some routers prohibit the use of multicast function in case of a network

storm.

Enable Multicast Discovery: Enables the automatic detection of the

TruVision Stainless Steel PTZ Camera Configuration Manual 13

Menu tabs Description

online network camera via private multicast protocol in the LAN.

DNS server: Specifies the DNS server for the network.

See page 14 for setup information.

2.

DDNS

DDNS is a service that maps Internet domain names to IP addresses. It is

designed to support dynamic IP addresses, such as those assigned by a

DHCP server. DDNS permits remote connection to the camera’s network;

however the router serving that network must be configured properly for

remote access.

Make a selection from the DDNS Type drop-down list (IPServer,

DynDNS, ezDDNS, or NO-IP).

DynDNS (Dynamic DNS): Manually create a host name. A user account

must first be created using the DynDNS.org hosting web site.

ezDDNS: Activate the DDNS auto-detection function to set up a dynamic

IP address. The server is set up to assign an available host name to the

recorder.

IPServer: Type in the address, host name, and user name for the IP

Server.

See page 15 for setup information.

3.

PPPoE

Retrieves a dynamic IP address. See page 15 for setup information.

4.

Port

HTTP Port: The HTTP port is used for remote internet browser access.

Enter the port used for the IE browser. Default value is 80.

RTSP Port: RTSP (Real Time Streaming Protocol) is a network control

protocol designed for use in entertainment and communications systems

to control streaming media servers. Enter the RTSP port value. The

default port number is 554.

HTTPS Port: HTTPS (Hyper Text Transfer Protocol Secure) allows video

to be securely viewed when using a browser. Enter the HTTPS port,

value. The default port number is 443.

Server Port: This is used for remote client software access. Enter the

server port value. The default port number is 8000.

Alarm Host IP: Specifies the IP address of the alarm host.

Alarm Host Port: Specifies the port of the alarm host.

See page 15 for setup information.

5.

NAT

A NAT (Network Address Translation) is used for network connection.

Select Auto or Manual from the Port Mapping Mode drop-down list. See

page 16 for setup information.

To define the TCP/IP parameters:

1. From the menu toolbar, click Configuration > Network > Basic Settings > TCP/IP.

2. Configure the NIC settings, including the NIC Type, IPv4 settings, IPv6 settings,

MTU, and Multicast Address.

3. If a DHCP server is available, select the DHCP checkbox.

4. If the DNS server settings are required for some applications (e.g., sending email),

configure the Preferred DNS Server or Alternate DNS Server.

5. Click Save to save changes.

Note: Click the Wlan tab to configure the Wlan settings.

14 TruVision Stainless Steel PTZ Camera Configuration Manual

To define the DDNS parameters:

1. From the menu toolbar, click Configuration > Network > Basic Settings > DDNS.

2. Select the Enable DDNS check box to enable this feature.

3. Select DDNS Type:

• DynDNS: Enter the DNSS server address, members.ddns.org, which is used to

notify DDNS about changes to the IP address, the host name for the camera, the

port number (443 (HTTPS)), and the user name and password used to log into

the DDNS account. The domain name displayed under “Host Name” is the one

created on the DynDNS web site.

• ezDDNS: Type the required host name in the Host Name box. The default host

name is the utc-serial number. The default server address is www.tvr-ddns.net,

which cannot be changed. Click Get URL to register generate a URL that, when

copied and pasted into a browser, generates an IP address for the camera for

remote access.

Note: The camera’s network router must be configured for remote access.

• IPServer: Type the address of the IP Server.

• NO-IP: Type www.noip.com into the Server Address box and create a domain

name.

4. Click Save to save changes.

To define the PPPoE parameters:

1. From the menu toolbar, click Configuration > Network > Basic Settings > PPPoE.

2. Check Enable PPPoE to enable this feature.

3. Enter User Name, Password, and Confirm password for PPPoE access.

4. Click Save to save changes.

To define the port parameters:

1. From the menu toolbar, click Configuration > Network > Basic Settings > Port.

2. Set the HTTP port, RTSP port, HTTPS port and Server port of the camera.

HTTP Port: The default port number is 80, and it can be changed to any port No.

which is not occupied.

RTSP Port: The default port number is 554. It can be changed to any port number

in the range from 1 to 65535.

HTTPS Port: The default port number is 443. It can be changed to any port number

that is not occupied.

Server Port: The default server port number is 8000. It can be changed to any port

number in the range from 2000 to 65535.

3. Type the IP address and port to upload the alarm information to the remote alarm

host. Also, select the Notify Alarm Recipient option in the Normal Linkage of each

event page.

TruVision Stainless Steel PTZ Camera Configuration Manual 15

4. Click Save to save changes.

To set up the NAT parameters:

Network Address Translation (NAT) permits automatic communication with a network

router.

1. Click Configuration > Network > Basic Settings > NAT.

2. Select the Enable UPnP check box to enable the NAT function.

3. Select Auto or Manual from the Port Mapping Mode drop-down list. When Manual

is selected, click on an external port number to change it by typing in a new port

number.

Note: If a non-default external port number is assigned, the network router settings

must be configured accordingly.

4. Click Save to save changes.

Advanced settings

Menu tabs Description

1.

SNMP

SNMP is a protocol for managing devices on networks. Enable SNMP to

get camera status and parameter related information. See page 17 for

setup information.

16 TruVision Stainless Steel PTZ Camera Configuration Manual

Menu tabs Description

2

FTP

Enter the FTP address and folder to which camera snapshots can be

uploaded. See page 17 for setup information.

3.

Email

Enter the email address to which messages are sent when an alarm

occurs. See page 18 for setup information.

4.

HTTPS

Specifies authentication of the website and its associated web server,

which protects against Man-in-the-middle attacks.

5.

QoS

QoS (Quality of Service) can help solve network delay and congestion by

configuring the priority of data sending. See page 20 for setup information.

6.

802.1x

When the feature is enabled, the camera data is secured and user

authentication is needed when connecting the camera to the network.

See

page 20 for setup information.

To define the SNMP parameters:

1. From the menu toolbar, click Configuration > Network > Advanced Settings >

SNMP.

2. Select the corresponding version of SNMP: v1, v2c or v3.

3. Configure the SNMP settings. The configuration of the SNMP software should be

the same as the settings you configure here.

4. Click Save to save changes.

Note: Before configuring SNMP, test your SNMP monitoring software and attempt

to receive the camera information via the SNMP port. By setting the Trap Address,

the camera can send the alarm event and exception messages to the SNMP

monitoring software. The SNMP version you select should be the same as that

supported by the SNMP software.

To define the FTP parameters:

1. From the menu toolbar, click Configuration > Network > Advanced Settings >

FTP.

2. Configure the FTP settings, including the Server Address, Port, User Name,

Password, Directory Structure, and upload type.

Anonymous: Select this check box to enable anonymous access to the FTP server.

Directory Structure: Select the Save in the root directory, Save in the parent

directory, or Save in the child directory. When the parent directory is selected,

select Use Device Name, Use Device Number, Use Device IP, or Custom (type in

a directory name) for the name of the parent directory. If Save in the child

directory is selected, select Use Camera Name, Use Camera Number, or

Custom as the name of the child directory.

Snapshot Filing Interval: Select a number of days to specify how many days of

snapshots should be stored in a single folder. All snapshots are saved to a single

folder in default mode (OFF).

Snapshot Name: Select Custom Prefix to change the default snapshot name

prefix. Invalid characters for the custom prefix are as follows: / \ : * ? ‘ “ < > | %.

TruVision Stainless Steel PTZ Camera Configuration Manual 17

Upload Snapshot: Select this check box to enable the uploading of snapshots to an

FTP server.

Test: Click Test to test the FTP parameters.

3. Click Save to save changes.

To set up the email parameters:

1. From the menu toolbar, click Configuration > Network > Advanced Settings >

Email.

2. Configure the following settings:

Sender: The name of the email sender.

Sender’s Address: The email address of the sender.

SMTP Server: The SMTP Server, IP address, or host name.

SMTP Port: The SMTP port. The default is 25.

Email Encryption: Select None, SSL, or TLS. If the Enable STARTTLS check box

is not selected after selecting SSL or TLS, emails are sent after encryption via SSL

or TLS. The SMTP port should be set as 465 for this encryption method. After

selecting SSL or TLS and then selecting Enable STARTTLS, emails are sent after

encryption via STARTTLS, and the SMTP port should be set as 25.

Note: When using STARTTLS, ensure that the protocol is supported by the email

server. If the Enable STARTTLS check box is selected when the protocol is not

supported by the email server, email will not be encrypted.

Attached Snapshot: Select the Attached Snapshot check box to send emails with

attached alarm images.

Interval: This is the time between two actions of sending attached snapshots.

18 TruVision Stainless Steel PTZ Camera Configuration Manual

Authentication: If the email server requires authentication, select this check box to

use authentication to log in to this server. Enter the login user name and password.

User Name: The user name to log in to the server where the images are uploaded.

Password: Enter the password.

Confirm: Confirm the password.

Receiver: Click inside the Receiver table to type in receiver names and email

addresses. Row 1 shows the first user to be notified, Row 2 shows the second user

to be notified, and so on.

3. Click Test to test the email parameters for each receiver.

4. Click Save to save changes.

To set up the HTTPS parameters:

A valid certificate must be installed to use a secure HTTPS connection for accessing

the user interface.

Caution: Removing and installing certificates is only recommended for advanced

users.

1. Click Configuration > Network > Advanced Settings > HTTPS.

2. Deselect Enable and click Save to remove the default certificate.

3. To create a self-signed certificate:

Select the Create Self-signed Certificate radio button and then click Create. Enter

the country, host name/IP, validity, and the other information requested.

—or—

To create a certificate request:

Select the Signed Certificate is available, Start the installation directly radio

button and then click Create. Upload the certificate to the device.

—or—

To create an authorized certificate:

Select the Create the certificate request first and continue the installation as

radio button and then click Create. Fill in the required information in the popup

TruVision Stainless Steel PTZ Camera Configuration Manual 19

window. Download the certificate request and submit it to the trusted certificate

authority (such as Symantec or RSA) for signature. After receiving the signed valid

certificate, upload the certificate to the device.

4. Click OK to save the settings.

To define the QoS parameters:

1. From the menu toolbar, click Configuration > Network > Advanced Settings >

QoS.

2. Configure the QoS settings, including Video/Audio DSCP, Event/Alarm DSCP,

and Management DSCP. The valid value range of the DSCP is 0-63. The higher

the differentiated services code point (DSCP) value, the higher the priority of the

service.

3. Click Save to save changes.

To define the 802.1x parameters:

1. From the menu toolbar, click Configuration > Network > 802.1X.

2. Check Enable IEEE 802.1X to enable the feature.

3. Configure the 802.1X settings, including EAPOL version, user name, and password.

The EAPOL version must be identical with that of the router or the switch.

4. Click Save to save changes.

Note: The switch or router to which the camera is connected must support the IEEE

802.1X standard, and a server must be configured. Please apply and register a user

name and password for 802.1X in the server.

Video/Audio

Adjust the video and audio recording parameters to obtain the required picture quality

and file size.

20 TruVision Stainless Steel PTZ Camera Configuration Manual

Tab Parameter descriptions

1.

Video

Stream Type: Specifies the streaming method used.

Options include: Main Stream (Normal), Sub Stream and Third

stream.

Video Type: Specifies the stream type for recording.

Select Video Stream to record video stream only. Select

Video&Audio to record both video and audio streams.

Note: Video&Audio is only available for those camera models that

support audio.

Resolution: Specifies the recording resolution. A higher image

resolution provides a higher image quality but also requires a higher bit

rate. The resolution options listed depend on the type of camera and if

main or sub stream is being used.

Note: Resolutions can vary depending on the camera model.

Bitrate Type: Specifies whether variable or fixed bit rate is used.

Variable produces higher quality results suitable for video downloads

and streaming.

Video Quality: Specifies the quality level of the image. It can be set

when variable bit rate is selected. Options include: Lowest, Lower,

Medium, Higher and Highest.

Frame Rate: Specifies the frame rate for the selected resolution.

The frame rate is the number of video frames that are shown or sent

per second.

Note: The maximum frame rate depends on the camera model and

selected resolution. Refer to the camera’s specifications.

Max Bitrate: Specifies the maximum allowed bit rate. To maintain high

quality image resolution, a high bit rate must also be selected.

Video Encoding: Specifies the video encoding used.

Profile: Different profile options indicate different tools and

technologies used in compression. Options include: High Profile,

Main

Profile, and Basic Profile.

SVC: Select OFF or ON to disable/enable the SVC function. Select

Auto and the device will automatically extract frames from the original

video when the network bandwidth is insufficient.

I-frame Interval: A video compression method. We strongly

recommended not changing the default value of 50.

Smoothing: Adjust the smoothness of the stream.

2.

Audio

Audio Encoding: G.722.1, G.711ulaw, G.711alaw, MP2L2, G.726,

and PCM encoding standards are selectable.

Audio Input: MicIn is selectable for the connected microphone.

Input Volume: Specifies the volume from 0 to 100.

Environmental Noise Filter: Set as OFF or ON to filter environmental

.

noise.

3.

ROI

Define a region of interest (ROI) within the camera view. Assigns more

encoding resources to an ROI (background information is less focused

when network performance is less than optimal).

TruVision Stainless Steel PTZ Camera Configuration Manual 21

Tab Parameter descriptions

4.

D

isplay Info. On

Stream

When Dual-VCA mode is enabled, the camera sends video analytics

results (metadata) to an NVR or other platforms to generate a VCA

alarm.

To configure ROI settings:

1. From the menu toolbar, click Configuration > Video/Audio > ROI.

2. Click Draw Area to draw the region of interest on the image. Up to four regions can

be drawn.

3. Select the stream type from the Stream Type drop-down list to set the ROI

encoding.

4. Select Enable under Fixed Region to manually configure the area.

Region No.: Select the region.

ROI Level: Choose the image quality enhancing level.

Region Name: Type the required region name.

5. Select Enable Face Tracking and/or Enable Target Tracking under Dynamic

Region for face and target tracking. The ROI will change, depending upon where

faces or targets are detected in the scene.

22 TruVision Stainless Steel PTZ Camera Configuration Manual

ROI Level: Choose the image quality enhancing level.

6. Click Save to save changes.

Dual-VCA (Video Content Analysis)

When Dual-VCA mode is enabled, the camera sends video analytics results (metadata)

to an NVR or other platforms to generate a VCA alarm.

For example, with an Interlogix NVR (please check Interlogix website for the latest NVR

models supporting this feature), a virtual line can be drawn in the NVR playback

window, and the objects or people crossing this virtual line can be searched.

Note: Only cross line and intrusion detection can support dual-VCA mode.

To define Dual-VCA parameters:

1. From the menu toolbar, click Configuration > Video/Audio > Display Info. On

Stream.

2. Select the Enable Dual-VCA check box.

3. Click Save to save changes.

Image

The camera image may need to be adjusted to obtain the best image quality depending

on the camera model or location background. Adjust the brightness, contrast, saturation,

hue, and sharpness of the video image using the Image menu.

Use this menu to also adjust camera behavior parameters such as exposure time, iris

mode, video standard, day/night mode, image flip, WDR, digital noise reduction, white

balance, and scene mode (indoor/outdoor, etc.). Use the PTZ control buttons in the

PTZ panel to point the camera at a specific area, or select a predefined preset position.

TruVision Stainless Steel PTZ Camera Configuration Manual 23

Parameter Description

1.

Scene

Indoor, Outdoor, Day,

Night, Morning, Nightfall,

Street, Low Illumination,

Custom1, Custom2

Choose the scene according to the current environment.

Note: The scene must be set to Outdoor to enable local output.

2.

Image Adjustment

Brightness

, Contrast,

S

aturation, Sharpness Modifies the different elements of picture quality by adjusting the

position of the values for each parameter.

3.

Exposure Settings

Exposure Mode

The Exposure Mode can be set to Auto, Iris Priority, Shutter Priority,

and

Manual.

Auto: The iris, shutter and gain values will be adjusted automatically

according to the brightness of the environment.

Iris Priority: The value of iris needs to be adjusted manually. The

shutter and gain values will be adjusted automatically according to the

brightness of the environment.

Shutter Priority: The value of shutter needs to be adjusted manually.

The iris and gain values will be adjusted automatically according to the

brightness of the environment.

Manual: You can adjust the values of Gain, Shutter, and Iris manually.

Limit

Gain This feature is used to adjust the image

gain. The value ranges from 0 to

100.

Slow Shutter

The shutter speed controls the length of time that the aperture is open to

let light into the camera through the lens. A slow shutter speed means it

is open for longer. Select On or Off. Default is Off.

Slow Shutter Level

If Slow Shutter is enabled, use this feature to adjust the shutter speed.

Default value is Slow Shutter*2.

4.

Focus Settings

F

ocus Mode If the camera supports an electronic lens, you can set the focus mode

as Manual, Auto or Semi-auto. Default is Semi-auto.

Auto: The camera focus is adjusted automatically.

Manual: You can control the lens by adjusting the zoom, focus, lens

initialization, and auxiliary focus via the PTZ control interface. Default is

Manual.

Semi-auto: The camera focuses automatically only once after panning,

tilting and zooming.

Minimum Focus

Distance This function is used to set the limit of the minimum focus distance. The

value can be set to 10 cm, 50 cm, 1.5 m, 3 m, 6 m, 10 m, or 20 m.

Default is 6 m.

5.

Backlight Settings

BLC Area

If you focus on an object against strong backlight, the object will be too

dark to be seen clearly. BLC compensates light to the object in the front

to make it clear. Off, Up, Down, Left, Right, and Center are selectable.

Default is Off.

WDR

When enabled, this feature (wide dynamic range) allows you to see

details of objects in shadows or details of objects in bright areas of

frames that have high contrast between light and dark areas. Default is

24 TruVision Stainless Steel PTZ Camera Configuration Manual

Parameter Description

Off.

Wide Dynamic Level

If WDR is enabled, set the wide dynamic level between 0 and 100.

HLC

Highlight compensation (HLC) is a camera technology that detects if

there are any strong spots of light and compensates for the area as

needed to produce clearer images. Used to read, for example, car

number-plates in streets or parking lots at night. Default is Off.

6.

Day/Night Switch

Day/Night Switch

Defines whether the camera is in day or night mode. The day (color)

option could be used, for example, if the camera is located indoors

where light levels are always good. Select one of the options (Default is

Auto):

Day: Camera is always in day mode.

Night: Camera is always in night mode.

Auto: The camera automatically detects which mode to use.

Schedule: Select the start and end times for day mode

7.

White Balance

White Balance

White balance (WB) tells the camera what the color white looks like.

Based on this information, the camera will then continue to display all

colors correctly even when the color temperature of the scene changes

such as from daylight to fluorescent lighting, for example. Select one of

the options (Default is Auto):

MWB: Manually adjust the color temperature to meet your own

requirements.

Outdoor: Apply for outdoor environments.

Indoor: Apply for indoor environments.

Fluorescent Lamp: Apply for scene where there are fluorescent lamps

installed near the camera.

Sodium Lamp: Apply for scene where there are incandescent lamps

near the camera.

Auto-Track: White balance is continuously being adjusted in real-time

according to the color temperature of the scene illumination.

Auto: White balance is determined automatically.

8.

Image Enhancement

Digital Noise Reduction

Digital noise reduction (DNR) reduces noise, especially in low light

conditions, to improve image performance. Select one of the options

(Default is Normal Mode):

Normal Mode: Standard DNR.

Expert Mode: Set up the Space DNR level and the Time DNR level.

Space DNR level is used to reduce static noise, but if you configure a

higher value, the image may be not clear. Time DNR level is used to

reduce dynamic noise. If you configure a higher value, the moving object

may have an obvious shadow.

Off: Disable the function.

Noise Reduction Level

Only available when DNR is set to Normal Mode. Set the level of noise

reduction in the Normal Mode. Higher value has a stronger noise

reduction. Default is 50.

Defog

Mode You can enable the defog function when the environment is foggy and

the image is misty. It enhances the subtle details so that the image

appears clearer. Default is Off.

TruVision Stainless Steel PTZ Camera Configuration Manual 25

Parameter Description

EIS

Electrical Image Stabilizer (EIS) reduces the effects of vibration in a

video. Default is Off.

9.

Video Adjustment

Mirror

It mirrors the image so you can see it inversed. Center, or OFF are

selectable. Default is OFF.

Video Standard

50 Hz and 60 Hz are selectable. Select the standard according to the

different video standards; normally 50 Hz for PAL standard and 60

Hz for

NTSC standard. Default is 60 Hz.

Capture Mode

Set the desired frame rate to meet the different demands of field of view

and resolution. A higher frame rate may be required in a location with a

lot of movement (such as a money depot). Default is Off.

10.

Other

Lens Initialization

Enable the option so that the lens operates the movements for

initialization. Default is Disabled.

Zoom Limit

Set the limit of the maximum value of zooming. Default is 23.

Local Output

Select ON or OFF to enable or disable the BNC output. Default is ON.

Note: Click the Default button to return all the image settings to default values.

OSD (On Screen Display) Settings

In addition to the camera name, the camera also displays the system date and time on

the screen. How the text appears on screen can also be defined.

To position the on-screen date/time and name:

1. From the menu toolbar, click Configuration > Image > OSD Settings.

2. Select the Display Name check box (1) to display the on-screen camera name.

3. Select the Display Date check box (2) to display the date/time on screen.

4. Select the Display Week check box (3) to include the day of the week in the on-

screen display.

26 TruVision Stainless Steel PTZ Camera Configuration Manual

5. In the Camera Name box (4), type the camera name.

6. Select the time and date formats from the Time format and Date format drop-down

lists (5).

7. Select a display mode for the camera from the Display Mode drop-down list (6).

Display modes include:

• Transparent & Not flashing. The image appears through the text.

• Transparent & Flashing. The image appears through the text. The text flashes

on and off.

• Not transparent & Not flashing. The image is behind the text. This is the

default setting.

• Not transparent & Flashing. The image is behind the text. The text flashes on

and off.

8. Select the OSD size (7). Pixel display options include Auto, 16*16, 32*32, 48*48,

and 64*64.

9. Select the OSD font color (8). Options include Black&White Self-adaptive and

Custom. Use the color picker to assign a font color after selecting Custom.

10. Select the alignment (9). Options include Align Right, Align Left, and Custom.

11. Click Save to save changes.

Note: When the display mode is set as transparent, the text varies according the

background. With some backgrounds, the text may not be easy to read.

Text overlay

Add up to four lines of on-screen text in the Text Overlay section. This option can be

used to display emergency contact details and/or other information. Each text line can

be positioned anywhere on the screen.

To add on-screen text:

1. From the menu toolbar, click Configuration > Image > OSD Settings.

2. In the Text Overlay section, select check box 1.

3. Type the text in the text box.

4. Use the mouse to click and drag the red text in the live view window to adjust the

text overlay position.

5. Repeat steps 2 to 4 for each extra line of text, selecting the next string number.

Note: Remove overlay text by deselecting its corresponding check box.

6. Click Save to save changes.

Image parameters switch

Link to Preset or Scheduled-Switch can be configured in this window.

Link to Preset: Set the time period and linked scene for the preset and check the

corresponding checkbox to go to the linked scene in the configured time period.

TruVision Stainless Steel PTZ Camera Configuration Manual 27

Scheduled-Switch: Set the time period and linked scene and it will go to the linked

scene in the configured time period when the corresponding check box is selected.

To configure the image parameters switch:

1. From the menu toolbar, click Configuration > Image > Image Parameters Switch.

2. Select the Link to Preset or Scheduled-Switch check box. Only one of these

functions can be selected.

3. If selecting Link to Preset, select a number from the Preset drop-down list.

4. Select up to four time period check boxes, set the time period, and make a selection

from the Linked Scene drop-down list for each time period selected (Indoor,

Outdoor, Day, Night, Morning, Nightfall, Street, Low Illumination, Custom1,

Custom2).

5. Click Save to save changes.

PTZ parameters

The following sections explain how to configure the different PTZ parameters.

PTZ home position

The initial position is the PTZ home coordinates. It can be the factory default position or

you can customize the initial position to your own requirements.

To set the initial position:

1. From the menu toolbar, click Configuration > PTZ > Initial Position.

2. Click the PTZ control buttons to find a position as the initial position of the camera.

You can also call a defined preset and set it as the initial position.

3. Click Set to save the position.

To call and delete the initial position:

• Click Call to call the initial position.

• Click Clear to delete the initial position and restore the factory default initial position.

28 TruVision Stainless Steel PTZ Camera Configuration Manual

Basic PTZ parameters

You can configure the PTZ parameters, such as proportional pan, preset freezing,

preset speed, keyboard control speed, auto scan speed, and PTZ OSD.

To define basic PTZ parameters:

1. From the menu toolbar, click Configuration > PTZ > Basic Settings.

2. Configure the following settings:

1. Basic:

Proportional Pan If you enable this function, the pan/tilt speeds change according to

the amount of zoom. When there is a large amount of zoom, the

pan/tilt speed will be slower for keeping the image from moving too

fast on the live view image.

Preset Freezing This function enables live view to switch directly from one scene

defined by a preset to another, without showing the middle areas

between the presets. This helps ensure surveillance efficiency. It

can also reduce the use of bandwidth in a digital network system.

Note: Preset freezing function is invalid when calling up a pattern.

Preset Speed Set the speed of a defined preset from 1 to 8.

Manual Control Speed Set the manual control speed by selecting one of the following

options (Default is Auto):

Compatible: The control speed is same as the Keyboard Control

Speed.

Pedestrian: Choose this option when monitoring pedestrians.

Non-motor Vehicle: Choose this option when monitoring non-

motor vehicles.

Motor Vehicle: Choose this option when monitoring motor vehicles.

Auto: This is the recommended setting when the application scene

of the speed dome is complicated.

Keyboard Control Speed Define the speed of PTZ control by a keyboard as Low, Normal or

High. Default is Low.

TruVision Stainless Steel PTZ Camera Configuration Manual 29

Auto Scan Speed The camera provides five scan modes: auto scan, tilt scan, frame

scan, random scan and panorama scan. The scan speed can be

set from level 1 to 40. Default is 12.

Max. Tilt Angle You can set the maximum tilt angle of the lens. There are six

options: -5 to 90, -4 to 90, -3 to 90, -2 to 90, -1 to 90, 0 to 90.

Default is -1 to 90.

Zooming Speed You can vary the zooming speed. The zooming speed can be set

from level 1 to 3. Default is 3.

2. PTZ OSD:

Set the on-screen display duration of the PTZ status.

Zoom Status Set the OSD duration of zooming status as 2 seconds, 5 seconds,

10 seconds, Always Close, or Always Open. Default is 2s.

PT Status Set the azimuth angle display duration while panning and tilting as 2

seconds, 5 seconds, 10 seconds, Always Close, or Always Open.

Default is 2s.

Position Display Format Set the position display format to PT or Direction. Default is PT.

Preset Status Set the preset name display duration while calling the preset as 2

seconds, 5 seconds, 10 seconds, Always Close, or Always Open.

Default is 10s.

3. Power-off Memory: The dome resumes its previous PTZ status or actions after it

restarts from a power off. You can set the time point at which the

dome resumes its PTZ status. You can set it to resume at 30

seconds, 60 seconds, 300 seconds, or 600 seconds before power

off. Default is 30s.

3. Click Save to save changes.

Limit camera movement

The camera can be programmed to move only within a defined area. It can be limited in

how much it can move left/right and up/down. This can be useful when you do not want

an area, such as a neighboring building, to be included in the camera view.

To define the limit stop parameters:

1. From the menu toolbar, click Configuration > PTZ > Limit.

30 TruVision Stainless Steel PTZ Camera Configuration Manual

2. Click the Enable Limit checkbox to enable the limit function.

3. Click the Set button and use the PTZ control panel to set the limits of the camera

movement. You can also call up defined presets and set them as the limits of the

camera.

Click Clear to delete the set limits.

4. Select the limit type.

Manual Stops: When manual limit stops are set, you can operate the PTZ control

panel manually only within the restricted surveillance area.

Scan Stops: When scan limit stops are set, the random scan, frame scan, auto

scan, tilt scan, panorama scan are performed only within the restricted surveillance

area.

Note: The option Manual Stops has priority over Scan Stops. If these two

functions are set at the same time, only Manual Stops is enabled.

The status of the camera movement is displayed under Type Status as Not Limited

or Limited. The limit changes are saved automatically

5. Click Save to save changes.

Park actions

This is the action that will run automatically after the dwell time. A park action can be,

for example, a scan, preset, patrol, or a pattern.

Note: The Scheduled Tasks function (see page 31) has priority over the Park Action

function. If these two functions are set at the same time, only Scheduled Tasks is

enabled.

To define a park action:

1. From the menu toolbar, click Configuration > PTZ > Park Action.

TruVision Stainless Steel PTZ Camera Configuration Manual 31

2. Select the Park Action check box.

3. Set the Park Time, which is the inactivity time of the dome before it starts the park

action.

4. Make a selection from the Action Type drop-down list.

5. If Patrol, Pattern, or Preset is selected as the Action Type, a number must be also

be selected from the Action Type ID drop-down list.

6. Click Save to save changes.

Privacy masks

Privacy masks let you conceal sensitive areas (such as neighboring windows) to protect

them from view on the monitor screen and in the recorded video. The masking appears

as a blank area on screen. You can create up to 24 privacy masks per camera.

Note: There may be a small difference in size of the privacy mask area depending on

whether local output or the web browser is used.

To add privacy mask area:

1. From the menu toolbar, click Configuration > PTZ > Privacy Mask.

32 TruVision Stainless Steel PTZ Camera Configuration Manual

2. Select Enable Privacy Masks (1).

3. Using the PTZ control buttons, point the camera at the desired area, or select a

predefined preset position, where you want to set the privacy mask.

4. Click the Draw Area button (2). Click and drag the mouse in the live video window to

draw the mask area.

5. Click Stop Drawing to finish drawing, or click Clear All to clear all of the areas you

set without saving them.

6. Click Add (3) to add the area. Enter its name, color, and active zoom ratio. Each

mask can be individually set.

Note: The active zoom ratio is the magnification level the camera will zoom into

when motion is detected.

7. Click Save to save changes.

Scheduled tasks

You can configure the camera to perform a specific action automatically during a user-

defined time period.

To define a scheduled task:

1. From the menu toolbar, click Configuration > PTZ > Scheduled Tasks.

2. Select the Enable Scheduled Task check box.

3. Set the Park Time. You can set the park time in seconds (a period of inactivity)

before the camera starts the scheduled tasks.

4. Choose the task type from the drop-down list (see the list of color-coded tasks on

the right side of the window).

TruVision Stainless Steel PTZ Camera Configuration Manual 33

5. Click and drag along the time bars or click on a time bar to configure recording

schedule times and alarm/event types.

Note: All scheduled times are based on the 24-hour clock. Ensure that the correct

time zone and daylight saving time settings have been configured in Configuration

> System > System Settings.

6. Click to copy the schedule to other days by selecting the corresponding check

box next to the day.

7. Click Save to save changes.

Clear PTZ configurations

Use the PTZ configurations menu to clear all presets, patrols, patterns, privacy masks,

PTZ limits, scheduled tasks, and park actions.

To clear PTZ configurations:

1. From the menu toolbar, click Configuration > PTZ > Clear Config.

2. Select the check boxes for the options that need to be cleared.

3. Click Save to save changes.

Smart tracking

Smart tracking is used to track a moving object or person in a selected region.

34 TruVision Stainless Steel PTZ Camera Configuration Manual

To define smart tracking:

1. From the menu toolbar, click Configuration > PTZ > Smart Tracking.

2. Select the Enable Smart Tracking check box.

3. Using the PTZ control buttons, point the camera at the desired area, or select a

predefined preset position, where you want to set intelligent tracking.

4. Set the duration time. This is the time during which the camera follows the moving

object or person. You can select up to 300 seconds.

5. Set the zoom ratio (2). This is the zoom level used when you start to track the

person or object.

6. Click Save to save changes.

Prioritize PTZ

1. From the menu toolbar, click Configuration > PTZ > Prioritize PTZ.

2. Select Network or RS-485 from the Prioritize PTZ drop-down list.

3. Set the delay time by typing a value in the Delay field. The range is from 2-200

seconds.

4. Click Save to save changes.

Position settings

1. From the menu toolbar, click Configuration > PTZ > Position Settings.

2. Manually find the north position for the camera in Live View interface, and click Set

at North to set the north direction.

3. After the camera changes its direction, you can click Point to North and the camera

turns back to the north direction.

4. Manually set GPS information including longitude and latitude under GPS.

TruVision Stainless Steel PTZ Camera Configuration Manual 35

5. Click Save to save changes.

Basic event

Motion detection alarms

A motion detection alarm refers to an alarm triggered when the camera detects motion.

The motion alarm is only triggered if it occurs during a programmed time schedule.

Select the level of sensitivity to motion as well as the target size so that only objects

that could be of interest trigger a motion recording. For example, the motion recording

is triggered by the movement of a person but not that of a cat.

Define the area on-screen where the motion is detected, the level of sensitivity to

motion, the schedule when the camera is sensitive to detecting motion, as well as

which methods are used to produce a motion detection alarm.

Dynamic analysis for motion can also be enabled. When there is motion, the motion

area is indicated by green rectangles.

36 TruVision Stainless Steel PTZ Camera Configuration Manual

Defining a motion detection alarm requires the following tasks:

1. Area settings: Define the on-screen area that can trigger a motion detection alarm

and the detection sensitivity level.

2. Arming schedule: Define the schedule during which the system detects motion.

3. Linkage: Specify the method of response to the alarm (see below). Trigger

Recording must be selected to launch recordings to be stored on the SD card or in

NAS.

4. Normal and advanced configuration: Normal configuration permits setting the

sensitivity level of the motion detection. Advanced configuration provides more

control over how motion is detected. It permits setting the sensitivity level as well as

the percentage of the motion detection area that the object must occupy, selecting

day or night mode, and setting up eight differently configured defined areas.

5. Recording schedule: Define the schedule during which motion detection can be

recorded. See “Recording schedule” on page 50 for further information.

Note: All scheduled times are based on the 24-hour clock. Ensure that the correct

time zone and daylight saving time settings have been configured in Configuration

> System > System Settings.

Linkage methods

The linkage methods available are as follows:

TruVision Stainless Steel PTZ Camera Configuration Manual 37

Notify

Alarm Recipient Send an exception or alarm signal to the remote management

software when an event occurs.

Notify Surveillance Center

Triggers an audible warning locally (only applies to cameras

with an audio output).

Send

Email Sends an email to a specified address when there is a motion

detection alarm.

Note: Email settings must be configured before enabling this

option. See “To set up the email parameters” on page 18 for

further information. To send the event snapshot together with

the email, select the Attached Snapshot check box.

Upload

to Snapshot Capture a snapshot when an alarm is triggered and upload the

snapshot to NAS or an FTP server.

Note: NAS settings must be configured before uploading the

snapshot to NAS. See “NAS settings” on page 54 for further

details.

FTP settings must be configured before uploading the

snapshot to FTP.

See “To define the FTP parameters” on page

17 for further details.

To upload the snapshot to FTP and NAS when motion

detection or an alarm input is triggered, Enable Event-

triggered Snapshot must also be selected in the snapshot

parameters. See “Snapshot parameters” on page 52.

Trigger Alarm Output

Triggers external alarm outputs when an event occurs. Select

the check boxes next to individual alarm outputs or select the

Trigger Alarm Output check box to select all outputs.

Note: This option is only supported by cameras that feature an

alarm output.

Trigger

Recording Triggers the camera recording.

To set up motion detection in normal mode:

1. From the menu toolbar, click Configuration > Event > Basic Event > Motion

Detection.

2. Select the Enable Motion Detection check box. Select Enable Dynamic Analysis

for Motion to see real-time motion events.

Note: Select Local > Rules > Disable to not have detected objects indicated by

green rectangles.

3. Select Normal from the Configuration drop-down list.

4. Click Draw Area. Click and drag the mouse on the live video image to draw an area

sensitive to motion detection.

Note: Up to eight motion detection areas can be drawn on the same image.

5. Click Stop Drawing to finish drawing. Click Clear All to delete all areas marked and

restart drawing.

6. Move the Sensitivity slider to set the sensitivity of the detection. All areas will have

the same sensitivity level.

7. Click Save to save changes.

38 TruVision Stainless Steel PTZ Camera Configuration Manual

8. Click the Arming Schedule tab to edit the arming schedule. Click and drag along

the time bars or click on a time bar to configure arming schedule times.

Note: All scheduled times are based on the 24-hour clock. Ensure that the correct

time zone and daylight saving time settings have been configured in Configuration

> System > System Settings.

9. Click to copy the schedule to other days by selecting the corresponding check

box next to the day.

10. Click Save to save changes.

11. Click the Actions tab to specify the linkage method for when an event occurs.

Select one or more response methods for the system when an alarm is triggered.

See “Linkage methods” on page 37 for details.

12. Click Save to save changes.

To set up motion detection in advanced mode:

1. From the menu toolbar, click Configuration > Basic Event > Motion Detection.

2. Select the Enable Motion Detection check box. Check Enable Dynamic Analysis

for Motion to see where motion occurs in real-time.

Note: Select Local > Rules > Disable to not have detected objects indicated with

green rectangles.

3. Select Expert from the Configuration drop-down list.

TruVision Stainless Steel PTZ Camera Configuration Manual 39

4. In the Image Settings drop-down list, select OFF, Auto-switch or Scheduled-

switch. Default is OFF.

Auto-switch and Scheduled-switch allow permit different settings for day and night

as well as different periods.

5. Select a number from the Area drop-down list and click Draw Area. Click and drag

the mouse on the live video image to draw an area sensitive to motion detection.

Note: Up to eight motion detection areas can be drawn on the same image.

6. Click Stop Drawing to finish drawing. Click Clear All to delete all areas marked and

restart drawing.

7. Move the Sensitivity slider to set the sensitivity of the detection for the selected

areas.

8. Move the Proportion of Object on Area slider to set the proportion of the object

that must occupy the defined area to trigger an alarm.

9. Click Save to save the changes for that area.

10. Repeat steps 7 to 9 for each area to be defined.

11. Click the Arming Schedule tab to edit the arming schedule. Click and drag along

the time bars or click on a time bar to configure arming schedule times.

Note: All scheduled times are based on the 24-hour clock. Ensure that the correct

time zone and daylight saving time settings have been configured in Configuration

> System > System Settings.

12. Click to copy the schedule to other days by selecting the corresponding check

box next to the day.

13. Click Save to save changes.

14. Click the Linkage Method tab to specify the linkage method for when an event

occurs. Select one or more response methods for the system when an alarm is

triggered. See “Linkage methods” on page 37 for details.

15. Click Save to save changes.

40 TruVision Stainless Steel PTZ Camera Configuration Manual

Tamper-proof alarms

The camera can be configured to trigger an alarm when the lens is covered and take an

alarm response action.

To set up tamper-proof alarms:

1. From the menu toolbar, click Configuration > Event > Basic Event > Video

Tampering.

2. Select the Enable check box.

3. Move the Sensitivity slider to set the sensitivity of the detection.

4. Click Save to save changes.

5. Click the Arming Schedule tab to edit the arming schedule. Click and drag along

the time bars or click on a time bar to configure arming schedule times.

Note: All scheduled times are based on the 24-hour clock. Ensure that the correct

time zone and daylight saving time settings have been configured in Configuration

> System > System Settings.

6. Click to copy the schedule to other days by selecting the corresponding check

box next to the day.

7. Click Save to save changes.

8. Click the Actions tab to specify the linkage method for when an event occurs.

Select one or more response methods for the system when an alarm is triggered.

See “Linkage methods” on page 37 for details.

9. Click Save to save changes.

TruVision Stainless Steel PTZ Camera Configuration Manual 41

Alarm inputs and outputs

To define the external alarm input:

1. From the menu toolbar, click Configuration > Event > Basic Event > Alarm Input.

2. Select the Alarm Input No. and the Alarm Type. The alarm type can be NO

(Normally Open) or NC (Normally Closed). Type a name for the alarm into the

Alarm Name box.

3. Click Save to save changes.

4. Click the Arming Schedule tab to edit the arming schedule. Click and drag along

the time bars or click on a time bar to configure arming schedule times.

Note: All scheduled times are based on the 24-hour clock. Ensure that the correct

time zone and daylight saving time settings have been configured in Configuration

> System > System Settings.

5. Click to copy the schedule to other days by selecting the corresponding check

box next to the day.

6. Click the Copy to button to copy the schedule to other alarm inputs.

7. Click Save to save changes.

8. Click the Actions tab to specify the linkage method for when an event occurs.

Select one or more response methods for the system when an alarm is triggered.

See “Linkage methods” on page 37 for details.

For PTZ Linking the options are: Preset No., Patrol No., or Pattern No. Select the

required number.

9. Click the Copy to button to copy the actions to other alarm inputs.

10. Click Save to save changes.

To define alarm output:

1. From the menu toolbar, click Configuration > Event > Basic Event > Alarm

Output.

2. Select an alarm output channel from the Alarm Output No. drop-down list. If

required, type a name for the alarm output in the Alarm Name box.

3. The delay time can be set to 5s, 10s, 30s, 1min, 2min, 5min, or 10min. The delay

time refers to the time duration that the alarm output remains in effect after the

alarm occurs.

4. Click Save to save changes.

5. Click and drag along the time bars or click on a time bar to configure arming

schedule times.

Note: All scheduled times are based on the 24-hour clock. Ensure that the correct

time zone and daylight saving time settings have been configured in Configuration

> System > System Settings.

6. Click to copy the schedule to other days by selecting the corresponding check

box next to the day.

42 TruVision Stainless Steel PTZ Camera Configuration Manual

7. Click the Copy to button to copy the schedule to other alarm inputs.

8. Click Manual Alarm to generate a test alarm. After setting a manual alarm, click

Clear Alarm to remove it.

9. Click Save to save changes.

Exception alarms

The camera can be configured for notification of irregular events. These exception

alarms include:

• HDD Full: All recording space of NAS or local storage is full.

• HDD Error: Errors occurred while files were being written to the storage, no storage

is present, or the storage failed to initialize.

• Network Disconnected: Disconnected network cable.

• IP Address Conflicted: Conflict in IP address setting.

• Illegal Login: Wrong user ID or password used to log in to the cameras.

To define exception alarms:

1. From the menu toolbar, click Configuration > Event > Basic Event > Exception.

2. Under Exception Type, select an exception type from the drop-down list.

3. Click the Linkage Method tab to specify the linkage method for when an event

occurs. Select one or more response methods for the system when an alarm is

triggered. See “Linkage methods” on page 37 for details.

4. Click Save to save changes.

Smart event

Audio exception detection

Audio exception detection detects sounds that are above a selected threshold.

TruVision Stainless Steel PTZ Camera Configuration Manual 43

To define audio exception detection:

1. From the menu toolbar, click Configuration > Smart Event > Audio Exception

Detection.

2. Select the Audio Loss Exception check box to activate the function.

3. Select the Sudden Increase of Sound Intensity Detection check box to detect a

steep rise in the sound level of the surveillance scene. You can set the detection

sensitivity and threshold for a sudden increase.

Sensitivity: The smaller the value, the larger the change should be to trigger the

detection. The range is between 1 and 100.

Sound Intensity Threshold: This option filters the sound in the environment. The

louder the environmental sound, the higher the value. Adjust it according to the

actual environment. The range is between 1 and 100.

4. Select the Sudden Decrease of Sound Intensity Detection check box to detect a

steep drop in the sound level of the surveillance scene. You can set the detection

sensitivity and threshold for sound steep drop.

Sensitivity: The smaller the value, the larger the change should be to trigger the

detection. The range is between 1 and 100.

Sound Intensity Threshold: This option filters the sound in the environment. The

louder the environmental sound, the higher the value. Adjust it according to the

actual environment. The range is between 1 and 100.

5. Click the Arming Schedule tab to edit the arming schedule. Click and drag along

the time bars or click on a time bar to configure arming schedule times.

Note: All scheduled times are based on the 24-hour clock. Ensure that the correct

time zone and daylight saving time settings have been configured in Configuration

> System > System Settings.

6. Click to copy the schedule to other days by selecting the corresponding check

box next to the day.

7. Click Save to save changes.

44 TruVision Stainless Steel PTZ Camera Configuration Manual

8. Click the Actions tab to specify the linkage method for when an event occurs.

Select one or more response methods for the system when an alarm is triggered.

See “Linkage methods” on page 37 for details.

9. Click Save to save changes.

Face detection

When the face detection function is enabled, the camera can detect a human face that

is moving towards it, triggering a configurable response. The camera can only detect a

face looking directly into the camera, not side views. This feature is best suited when

the camera is in front of a door or is located in a narrow corridor.

To define face detection:

1. From the menu toolbar, click Configuration > Smart Event > Face Detection.

2. Check Enable Face Detection to enable the function.

3. Check Enable Dynamic Analysis for Face Detection if you want the face detected

to be marked with a green frame in live view.

Note: If you do not want the detected face marked with the green frame, select

Disable from Configuration > Local Configuration > Live View Parameters >

Rules.

4. Configure the sensitivity of the face detection. The range is between 1 and 5.

5. Click and drag along the time bars or click on a time bar to configure arming

schedule times.

Note: All scheduled times are based on the 24-hour clock. Ensure that the correct

time zone and daylight saving time settings have been configured in Configuration

> System > System Settings.

6. Click to copy the schedule to other days by selecting the corresponding check

box next to the day.

7. Click Save to save changes.

TruVision Stainless Steel PTZ Camera Configuration Manual 45

8. Click the Actions tab to specify the linkage method for when an event occurs.

Select one or more response methods for the system when an alarm is triggered.

See “Linkage methods” on page 37 for details.

9. Click Save to save changes.

Intrusion detection

An area in the surveillance scene can be configured to detect when intrusion occurs. If

someone enters the area, a set of alarm actions can be triggered.

To define intrusion detection:

1. From the menu toolbar, click Configuration > Event > Smart Event > Intrusion

Detection.

2. Select the Enable check box to enable intrusion detection.

3. Select the region number to be configured from the Region drop-down list.

4. Click Draw Area, and then draw a rectangle on the image as the defense region.

When drawing the rectangle, connect all lines end-to-end to each other. Up to four

areas are supported. Click Clear to clear the areas drawn. The defense region

parameters can be set up separately.

Note: The drawn area can only be quadrilateral.

5. Set the sliders as follows:

Threshold: This is the time threshold that the object remains in the region. If the

value is set as 0, the alarm is triggered immediately after the object enters the

region. The range is between 0 and 100.

Sensitivity: The sensitivity value defines the size of the object that can trigger the

alarm. When the sensitivity is high, a small object can trigger the alarm. The range

is between 1 and 100.

46 TruVision Stainless Steel PTZ Camera Configuration Manual

6. Select an option from the Detection Target drop-down list to set the target type that

can trigger an alarm. Options are All, Human, and Vehicle.

7. Click Save to save changes.

8. Click the Arming Schedule tab to edit the arming schedule. Click and drag along

the time bars or click on a time bar to configure arming schedule times.

Note: All scheduled times are based on the 24-hour clock. Ensure that the correct

time zone and daylight saving time settings have been configured in Configuration

> System > System Settings.

9. Click to copy the schedule to other days by selecting the corresponding check

box next to the day.

10. Click Save to save changes.

11. Click the Actions tab to specify the linkage method for when an event occurs.

Select one or more response methods for the system when an alarm is triggered.

See “Linkage methods” on page 37 for details.

12. Click Save to save changes.

Cross line detection

This function can be used to detect people, vehicles, and objects crossing a pre-defined

line or an area on-screen. The line crossing direction can be set as unidirectional or bi-

directional. Unidirectional is crossing the line from left to right or from right to left. Bi-

directional is crossing the line from both directions.

A series of linkage methods can be triggered if an object is detected crossing the line.

To define cross line detection:

1. From the menu toolbar, click Configuration > Event > Smart Event > Line

Crossing Detection.

2. Select the Enable check box to enable the function.

TruVision Stainless Steel PTZ Camera Configuration Manual 47

3. Select the line number to be configured from the Line drop-down list.

4. Click Draw Area. A crossing plane appears on the image.

5. Click the line and two red squares that appear at each end. Drag one of the red

squares to define the arming area.

Select the direction as A<->B, A ->B, or B->A from the drop-down list:

• A<->B: Only the arrow on the B side is displayed. When an object moves across

the plane in both directions, it is detected and alarms are triggered.

• A->B: Only an object crossing the pre-defined line from the A to the B side can

be detected and trigger an alarm.

• B->A: Only an object crossing the pre-defined line from the B to the A side can

be detected and trigger an alarm.

6. Set the sensitivity level between 1 and 100.

7. If required, select another line crossing area to configure from the Line drop-down

list and repeat steps 3-5. Up to four line crossing areas can be configured.

8. Click Save to save changes.

9. Click the Arming Schedule tab to edit the arming schedule. Click and drag along

the time bars or click on a time bar to configure arming schedule times.

Note: All scheduled times are based on the 24-hour clock. Ensure that the correct

time zone and daylight saving time settings have been configured in Configuration

> System > System Settings.

10. Click to copy the schedule to other days by selecting the corresponding check

box next to the day.

11. Click Save to save changes.

12. Click the Actions tab to specify the linkage method for when an event occurs.

Select one or more response methods for the system when an alarm is triggered.

See “Linkage methods” on page 37 for details.

13. Click Save to save changes.

Region Entrance Detection

This function can be used to detect people, vehicles, and objects entering a pre-defined

area on-screen.

To define region entrance detection:

1. From the menu toolbar, click Configuration > Event > Smart Event > Region

Entrance Detection.

2. Select the Enable check box to enable the function.

3. Select the region number to be configured from the Region drop-down list.

4. Click Draw Area, and then draw a rectangle on the image as the defense region.

48 TruVision Stainless Steel PTZ Camera Configuration Manual

When drawing the rectangle, connect all lines end-to-end to each other. Up to four

areas are supported. Click Clear to clear the areas drawn. The defense region

parameters can be set up separately.

Note: The drawn area can only be quadrilateral.

5. Select an option from the Detection Target drop-down list to set the target type that

can trigger an alarm. Options are All, Human, and Vehicle.

6. Click Save to save changes.

7. Click the Arming Schedule tab to edit the arming schedule. Click and drag along

the time bars or click on a time bar to configure arming schedule times.

Note: All scheduled times are based on the 24-hour clock. Ensure that the correct

time zone and daylight saving time settings have been configured in Configuration

> System > System Settings.

8. Click to copy the schedule to other days by selecting the corresponding check

box next to the day.

9. Click Save to save changes.

10. Click the Actions tab to specify the linkage method for when an event occurs.

Select one or more response methods for the system when an alarm is triggered.

See “Linkage methods” on page 37 for details.

11. Click Save to save changes.

Region Exiting Detection

This function can be used to detect people, vehicles, and objects exiting a pre-defined

area on-screen.

To define region exiting detection:

1. From the menu toolbar, click Configuration > Event > Smart Event > Region

Exiting Detection.

2. Select the Enable check box to enable the function.

3. Select the region number to be configured from the Region drop-down list.

4. Click Draw Area, and then draw a rectangle on the image as the defense region.

When drawing the rectangle, connect all lines end-to-end to each other. Up to four

areas are supported. Click Clear to clear the areas drawn. The defense region

parameters can be set up separately.

Note: The drawn area can only be quadrilateral.

5. Select an option from the Detection Target drop-down list to set the target type that

can trigger an alarm. Options are All, Human, and Vehicle.

6. Click Save to save changes.

7. Click the Arming Schedule tab to edit the arming schedule. Click and drag along

the time bars or click on a time bar to configure arming schedule times.

TruVision Stainless Steel PTZ Camera Configuration Manual 49

Note: All scheduled times are based on the 24-hour clock. Ensure that the correct

time zone and daylight saving time settings have been configured in Configuration

> System > System Settings.

8. Click to copy the schedule to other days by selecting the corresponding check

box next to the day.

9. Click Save to save changes.

10. Click the Actions tab to specify the linkage method for when an event occurs.

Select one or more response methods for the system when an alarm is triggered.

See “Linkage methods” on page 37 for details.

11. Click Save to save changes.

Schedule settings

Recording schedule

Use the Record Schedule window to define a recording schedule for the camera. The

recording is saved to the SD card or the NAS in the camera. The camera’s SD card

provides a backup in case of network failure.

The selected recording schedule applies to all alarm types.

To set up a recording schedule:

1. From the menu toolbar, click Configuration > Storage > Schedule Settings >

Record Schedule.

2. Select the Enable check box to enable recording.

Note: To disable recording, deselect the option.

3. Click Advanced to set the camera record parameters. Select Overwrite to

overwrite the recording. Configure Pre-record, Post-record, and Stream Type.

Pre-record time

The pre-record time is set to start recording before the scheduled time or event. For

example, if an alarm triggers recording at 10:00, and the pre-record time is set as 5

seconds, the camera starts to record at 9:59:55. The pre-record time can be

configured as No Pre-record, 5s, 10s, 15s, 20s, 25s, 30s, or Not Limited.

50 TruVision Stainless Steel PTZ Camera Configuration Manual

Post-record time

The post-record time is set to stop recording after the scheduled time or the event.

For example, if an alarm triggered recording ends at 11:00, and the post-record time

is set as 5 seconds, the camera records until 11:00:05. The post-record time can be

configured as 5s, 10s, 30s, 1min, 2min, 5min, or 10min.

4. Select a recording type from the drop-down list:

• Schedule: For scheduled recording.

• Motion: Video is recorded when the motion is detected.

• Alarm (Desktop cameras only): Video is recorded when the alarm is triggered

via the external alarm input.

• Motion | Alarm (Desktop cameras only): Video is recorded when the external

alarm is triggered or motion is detected.

• Motion & Alarm (Desktop cameras only): Video is recorded when motion and

alarms are triggered at the same time.

• Event: Video is recorded if the configured alarms for events (cross line

detection, intrusion, audio exception detection, face detection, region entrance or

exit detection) are triggered.

5. Click and drag along the time bars or click on a time bar to configure recording

schedule times and alarm/event types.

Note: All scheduled times are based on the 24-hour clock. Ensure that the correct

time zone and daylight saving time settings have been configured in Configuration

> System > System Settings.

6. Click to copy the schedule to other days by selecting the corresponding check

box next to the day.

7. Click Save to save changes.

Note: If the recording type is set to a motion and/or alarm setting, an arming schedule

must also be defined in order to trigger motion detection or alarm input recording.

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Snapshot parameters

Scheduled and event-triggered snapshots can be captured and stored in the camera’s

SD card or in a NAS (if configured). The snapshots can also be uploaded to an FTP

server.

Select the Enable Timing Snapshot check box to have snapshots uploaded to the

FTP. Also, ensure that the Upload Snapshot check box in the Network > Advanced

Settings > FTP tab is selected to upload snapshots to the FTP.

Select the Enable Event-Triggered Snapshot check box to have snapshots uploaded

to the FTP and/or NAS when motion detection or an alarm input is triggered. Also,

ensure that the Upload Snapshot check box in the Network > Advanced Settings >

FTP tab is selected to upload snapshots to the FTP.

To set up a snapshot schedule:

1. From the menu toolbar, click Configuration > Storage > Schedule Settings >

Capture.

2. Click the Capture Schedule tab to configure the capture schedule by clicking and

dragging the mouse on the time bar. Click to copy the schedule to other days by

selecting the corresponding check box next to the day.

3. Click Advanced to select stream type (Sub Stream or Main Stream).

4. Click Save to save changes.

To set up timed snapshots:

1. From the menu toolbar, click Configuration > Storage > Schedule Settings >

Capture > Capture Parameters.

52 TruVision Stainless Steel PTZ Camera Configuration Manual

2. Select Enable Timing Snapshot to enable continuous snapshots.

3. Select the file format for the snapshot from the Format drop-down list.

4. Select the resolution and quality of the snapshot from the Resolution and Quality

drop-down lists.

5. Enter the time interval between two snapshots. Select the unit of time from the drop-

down list: millisecond, second, minute, hour, or day.

6. Click Save to save changes.

To set up event-triggered snapshots:

1. From the menu toolbar, click Configuration > Storage > Schedule Settings >

Capture > Capture Parameters.

2. Check Enable Event-triggered Snapshot to enable event-triggered snapshots.

3. Select the file format for the snapshot from the Format drop-down list.

4. Select the resolution and quality of the snapshot from the Resolution and Quality

drop-down lists.

5. Enter the time interval between two snapshots. Select the unit of time from the drop-

down list: millisecond, second, minute, hour, or day.

6. Under Capture Number, enter the total number of snapshots required.

7. Click Save to save changes.

Storage management

Use the storage management window to display the capacity, free space available, and

the working status of NAS hard drives and the SD card in the camera. These storage

devices can also be formatted in the Storage Management window.

Before formatting the storage device, stop all recording. Reboot the camera after

formatting is complete, otherwise the device will not function properly.

If Overwrite is selected, the oldest files are overwritten when the storage becomes full.

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To format the storage devices:

1. From the menu toolbar, click Configuration > Storage > Storage Management >

HDD Management.

2. Select the check box next to the HDD No. of the hard drive to be formatted.

3. Define the quota percentage for snapshots and recordings by modifying the values

in the Percentage of Snapshot and Percentage of Record boxes.

4. Click Format. A formatting permissions window appears.

5. Click OK to start formatting the hard drive.

NAS settings

A network attached storage (NAS) device can be used to remotely store recordings.

To configure recording settings, ensure that one or more NAS disks are available within

the network and correctly configured to store the recorded files, log files, etc.

Notes:

• Up to eight NAS disks can be connected to a camera.

• To prevent formatting failure, we recommend NAS drives with a capacity between

9 GB and 2 TB.

54 TruVision Stainless Steel PTZ Camera Configuration Manual

To set up a NAS system:

1. From the menu toolbar, click Configuration > Storage > Storage Management >

Net HDD.

2. Click inside the NAS table to type the IP address and the file path of the network

disk in the appropriate HDD No. row.

3. Select the hard drive mounting protocol (NFS or SMB/CIFS). A user name and

password are required if SMB/CIFS is selected.

4. Click Save to save changes.

TruVision Stainless Steel PTZ Camera Configuration Manual 55

Camera management

This chapter describes how to use the camera’s web browser interface to manage

users, configure security settings, and perform camera maintenance.

User management

This section describes how to:

 Add or delete users

 Modify permissions

 Modify passwords

Only the administrator can manage users. The administrator can create up to 31

individual users for the cameras listed in this manual (see “Introduction” on page 2).

When new users are added to the list, the administrator can modify the permissions

and passwords for each user.

Passwords limit access to the camera and the same password can be used by several

users. When creating a new user, the user must be assigned a password. There is no

default password provided for all users. Users can modify their passwords after they

have been assigned.

Note: Keep the admin password in a safe place. Contact technical support if the

password is forgotten.

Types of users

A user’s access privileges to the system are automatically defined by their user type.

There are three types of users:

 Admin: This is the system administrator. The administrator can configure all

settings. Only the administrator can create and delete user accounts. Admin cannot

be deleted.

56 TruVision Stainless Steel PTZ Camera Configuration Manual

 Operator: This user can only change the configuration of his/her own account. An

operator cannot create or delete other users.

 Viewer: This user has the permission of live view, playback, and log search.

Viewers cannot change any configuration settings.

Add and delete users

The administrator can create up to 31 users. Only the system administrator can create

or delete users.

To add a user:

1. From the menu toolbar, click Configuration > System > User Management > User

Management.

2. Click the Add button. The user management window appears.

3. Type a name in the User Name box.

4. Assign the user a password. Passwords can have up to 16 alphanumeric

characters.

5. Select the type of user from the Level drop-down list. The options are Viewer and

Operator.

6. Assign permissions to the user. Select from the following permissions:

TruVision Stainless Steel PTZ Camera Configuration Manual 57

Basic Permissions Camera Configuration

Remote: Parameters Settings Remote: Live View

Remote: Log Search/Interrogate Working

Status Remote: PTZ Control

Remote: Upgrade/Format Remote: Manual Record

Remote: Bi-directional Audio Remote: Playback

Remote: Shutdown/Reboot

Remote: Notify Alarm Recipient/Trigger

Alarm Output

Remote: Video Output Control

Remote: Serial Port Control

7. Click OK to save the settings.

To delete a user:

1. Select a user from the User List.

2. Click the Delete button. A message box appears.

Note: Only the administrator can delete a user.

3. Click Save to save the changes.

To modify user information:

Information about a user such as their name, password, and permissions can be

modified.

To modify user information:

1. Select a user from the User List.

2. Click the Modify button. The user management window appears

3. Change the information required.

Note: The user “Admin” can only be changed by entering the admin password.

4. Click Save to save the changes.

Online users

Click Configuration > System > User Management > Online Users to view the

current users accessing the device through the camera configuration interface.

Information such as user name, level, IP address, and operation time appears in the

User List for each user. Click Refresh to refresh the list.

58 TruVision Stainless Steel PTZ Camera Configuration Manual

Security

RTSP authentication

Add Real Time Streaming Protocol (RTSP) functionality to Live View streaming in the

Authentication window.

To define RTSP authentication:

1. From the menu toolbar, click Configuration > System > Security >

Authentication.

2. In the RTSP Authentication drop-down list, select Enable or Disable to enable or

disable the RTSP authentication.

3. Click Save to save the changes.

IP address filter

Use the IP address filter window to set access rights for defined IP addresses. For

example, the camera can be configured so that only the IP address of the server

hosting the video management software can be accessed. Attempts by users to access

other IP addresses would be denied.

TruVision Stainless Steel PTZ Camera Configuration Manual 59

To define the IP address filter:

1. From the menu toolbar, click Configuration > Security > IP Address Filter.

2. Select the Enable IP Address Filter check box.

3. Select Forbidden or Allowed from the IP Address Filter Type drop-down list.

4. Click Add to add an IP address.

5. Click Modify or Delete to modify or delete the selected IP address.

6. Click Clear to delete all the IP addresses.

7. Click Save to save the changes.

Security service

Enable the illegal login lock to block the IP address after five failed user

name/password login attempts. After the IP address is locked, a user can log in to the

device after 10 minutes

To enable the illegal login lock:

1. Click Configuration > System > Security > Security Service.

2. Select the Enable Illegal Login Lock check box

3. Click Save to save the changes.

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Maintenance

Reboot camera

The camera can be rebooted remotely.

To reboot the camera through the web browser:

1. Click Configuration > Security > Maintenance > Upgrade & Maintenance.

2. Click the Reboot button to reboot the device.

3. Click OK in the pop-up message box to confirm reboot operation.

Restore default settings

Use the Upgrade & Maintenance tab window to restore factory default settings to the

camera.

 Restore: Restore all the parameters, except the IP parameters, to the default

settings.

 Default: Restore all the parameters to the default settings.

Note: If the video standard is changed, it will not be restored to its original setting when

Restore or Default is used.

To restore default settings:

1. From the menu toolbar, click Configuration > System > Maintenance > Upgrade

& Maintenance.

2. Click either Restore or Default. A window showing user authentication appears.

3. Enter the admin password and click OK.

4. Click OK in the pop-up message box to confirm restoring operation.

Import or export a configuration file

The administrator can export and import configuration settings from the camera. This is

useful for copying configuration settings from an existing camera to a new camera or

backing up camera settings.

Note: Only the administrator can import or export configuration files.

To import or export a configuration file:

1. Click Configuration > System > Maintenance > Upgrade & Maintenance.

2. Click Browse under Import Config. File to select the local configuration file and then

click Import to start importing the configuration file.

3. Click Export under Export Config. File and set the saving path to save the

configuration file.

Upgrade firmware

The camera firmware is stored in the flash memory. Use the upgrade function to write

the firmware file into the flash memory.

TruVision Stainless Steel PTZ Camera Configuration Manual 61

Firmware should be upgraded when it has become outdated. When upgrading the

firmware, all existing settings are unchanged. Only the new features are added with

their default settings.

The camera selects the corresponding firmware file automatically. Cookies and data in

the web browser are automatically deleted when the firmware is updated.

To upgrade the firmware version:

1. Download the latest camera firmware from our web site at

www.interlogix.com/video/category/ip-cameras.

2. When the firmware file has downloaded, extract the file to the required destination.

Note: Do not save the file on the computer desktop.

3. From the menu toolbar, click Configuration > Security > Maintenance > Upgrade

& Maintenance. Select the Firmware or Firmware Directory option from the

Upgrade drop-down list, and then click the Browse button to locate latest firmware

file on the computer.

• Firmware directory – Locate the folder containing the firmware file. The camera

chooses the appropriate firmware file automatically.

• Firmware – Locate the firmware file manually.

4. Click Update. A prompt to reboot the camera appears.

5. When the upgrade is finished, the device reboots automatically. The browser is also

refreshed.

TruVision Device Manager

Use the Manual Firmware Upgrade function to upgrade the firmware of the selected

device or devices in TruVision Device Manager. Before following the instructions in the

TruVision Device Manager User Manual, ensure that the firmware update file has

already been downloaded to the local computer.

To access the TruVision Device Manager User Manual, go to

www.interlogix.com/video/product/truvision-device-manager and click Downloads.

Searching event logs

Configure NAS storage (see “NAS settings” on page 54) or insert a SD card in the

camera before using the log functions.

The number of event logs that can be stored on NAS or SD card depends on the

capacity of the storage devices. When the capacity limit is reached, the system starts

deleting older events.

Note: View log access rights are required to search and view logs.

62 TruVision Stainless Steel PTZ Camera Configuration Manual

Search for recorded logs using the following criteria:

Major type: There are four types of logs: All Types, Alarm, Exception, and Operation.

Minor type: Each major type log has some minor types.

Date and Time: Logs can be searched by start and end recording time.

Export: Export the Log List to text or Microsoft Excel (XLS) file format.

Main log type

Minor log types: Description of events included

Alarm

Alarm Input, Alarm output, Start Motion Detection, Stop Motion Detection, Start

Tamper-proof, Stop Tamper-proof, Cross Line Detection Started, Cross Line

Detection Stopped, Intrusion Detection Started, Intrusion Detection stopped,

Start PIR Alarm, Stop PIR alarm

Exception

Illegal Login, HDD Full, HDD Error, Network Disconnected, IP Address Conflicted

Operation

Power On, Local Reboot, Local Abnormal Shutdown, Local Login, Local Logout,

Local Configure Parameters, Local Upgrade, Local Start Record, Local Stop

Record, Local Export Config File, Local Import Config File, Remote Reboot,

Remote Login, Remote Logout, Remote Configure parameters, Remote

Upgrade, Remote Start Record, Remote Stop Record, Remote PTZ Control,

Remote Initialize HDD, Remote Playback by File, Remote Playback by Time,

Remote Get Parameters, Remote Get Working Status, Start Bi-directional Audio,

Stop Bi-directional Audio, Remote Alarm Arming, Remote Alarm Disarming,

Remote Export Config File, Remote Import Config File

To search logs:

1. From the menu toolbar, click Configuration > System > Maintenance > Log.

2. In the Major Type and Minor Type drop-down list, select the required option.

3. Select start and end time of the log.

4. Click Search to start the search. The results appear in the window.

TruVision Stainless Steel PTZ Camera Configuration Manual 63

Camera operation

This chapter describes how to use the camera after it is installed and configured.

Logging on and off

1. If necessary, log out of the camera browser window by clicking the Logout button

on the menu toolbar. A user name and password are always required when logging

in.

2. If necessary, change the language of the interface from the drop-down list in the top

right corner of the login window.

3. The camera comes with a user account with administrative rights for configuring all

options on the camera. The user name is “admin” and the password is “1234”. Type

in these values and click Login.

4. Initial login: The default password notification appears. Click OK. For enhanced

security, we highly recommend changing the default password during initial setup.

5. Initial login: The video standard notification appears. Click OK.

64 TruVision Stainless Steel PTZ Camera Configuration Manual

Live view mode

After logging in, click the Live View tab on the menu toolbar to access live view mode.

See “Activating the camera

When you first start up the camera, the Activation window appears. You must define a

high-security admin password before you can access the camera. There is no default

password provided.

You can activate a password via a web browser and via TruVision Device Manager

(included on the CD to find the IP address of the camera).

Activation via the web browser:

1. Power on the camera and connect the camera to the network.

2. Type the IP address into the address bar of the web browser, and press Enter to

enter the activation interface.

Note:

 The default IP address of the camera is 192.168.1.70.

 For the camera to enable DHCP by default, you must activate the camera via

TruVision Device Manager. Please refer to the following section, “Activation via

TruVision Device Manager”.

3. Type the password in the Password field.

Note: A valid password range must be between 8 and 16 characters. You can use a

combination of numbers, lower and upper case letters, and special characters : _ - ,

. * & @ / $ ? Space. The password must contain characters from at least two of

these groups. We also recommend that you reset your password regularly. For high

security systems, it is particularly recommended to reset the password monthly or

weekly for better protection.

4. Confirm the password.

5. Click OK to save the password and enter the live view interface.

TruVision Stainless Steel PTZ Camera Configuration Manual 65

Activation via TruVision Device Manager:

For instructions on how to activate the camera using TruVision Device Manager, refer

to the TruVision Device Manager User Manual.

Go to www.interlogix.com/video/product/truvision-device-manager and click

Downloads.

Overview of the camera web browser” on page 4 for a description of the interface.

Start/stop live view: Stop and start live view by clicking the Start/stop

live view button on the bottom of the window.

Record: Record live video and store it in a configured directory. In the

live view window, click the Record button at the bottom of the window.

To stop recording, click the button again.

Take a snapshot: Take a snapshot of a scene when in live view. Click

the Capture button located at the bottom of the window to save an

image. The image is in JPEG format. Snapshots are saved on the hard

drive.

66 TruVision Stainless Steel PTZ Camera Configuration Manual

Playing back recorded video

Search for and play back recorded video in the playback interface.

Note: Configure the NAS or insert an SD card in the camera before using the playback

functions. See “Storage ” on page 53 for more information.

To search recorded video stored on the camera’s storage device for playback, click

Playback on the menu toolbar. The Playback window appears.

Name

Description

1

. Playback button Click to open the Playback window.

2

. Search calendar Click the day required to search.

3

. Search Start search.

4

. Set playback time Input the time and click to locate the playback point.

5

. Recording type The color code displays the recording type. Recording types are

Schedule, Alarm, and Manual.

The recording type name is also displayed in the current status

window.

6

. Download functions

Download video files.

7

. Audio control Control level of audio.

8

. Archive functions Click these buttons for the following archive actions:

Enable digital zoom.

Capture a snapshot image of the playback video.

Start/Stop clipping video files.

The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location.

TruVision Stainless Steel PTZ Camera Configuration Manual 67

Name

Description

9

. Time moment Vertical bar shows the current position within the playback

recording. The current time and date are also displayed.

10

. Control playback Click to control how the selected file is played back: Play, Stop,

Slow or Fast Forward playback, and Single Frame playback.

11

. Timeline bar The timeline bar displays the 24-hour period of the day being

played back. It moves left (oldest) to right (newest). The bar is

color-coded to display the type of recording.

Click a location on the timeline to move the cursor to a time for

playback to start. The timeline can also be scrolled to earlier or

later periods for playback.

Click to zoom in and out on the timeline bar.

To play back recorded video:

1. Select the date and click the Search button. The searched video appears in the

timeline.

2. Click Play to start playback. While playing back a video, the timeline bar displays

the type and time of the recording. The timeline can be manually scrolled using the

mouse.

Note: Playback permission is required to play back recorded images. See “To

modify user information” on page 58 for more information.

3. Select the date and click the Search button to search for a recorded file.

4. Click to search the video file.

5. In the pop-up window, select the check box next to the video file and click

Download to download the video files.

To archive a recorded video segment during playback:

1. While playing back a recorded file, click to start clipping. Click it again to stop

clipping. A video segment is created.

2. Repeat step 1 to create additional segments. The video segments are saved on the

local computer.

Operating PTZ control

In the live view interface, use the PTZ control buttons to control pan/tilt/zoom and other

functions of the camera (where supported).

PTZ control panel

In live view, click / to display/hide the PTZ control panel.

68 TruVision Stainless Steel PTZ Camera Configuration Manual

Button

Name Description

PTZ Control Panel

Hold and press the direction buttons

to pan/tilt the camera.

Click to pan the camera. Click

to stop panning.

Zoom in/out Click to zoom in.

Click to zoom out.

Focus near/far

Click to focus on items far from

the camera.

Click to focus on nearby items.

Iris close/open When the image is too dark, click

to open the iris. When the image is

too bright, click to close the iris.

Auxiliary Functions

The auxiliary functions include light,

wiper, auxiliary focus, lens

initialization, manual tracking, 3D

positioning, one-touch patrol, one-

touch park, and on-screen menu.

Speed Adjustment Adjusts the speed of pan/tilt

movements.

Preset See “Presets” on page 70.

Patrol See “Patrols” on page 72.

Pattern See “Patterns” on page 73.

Note: To perform pan/tilt movement using the direction buttons, the PTZ parameters in

the RS-485 window must be set correctly. See “RS485” on page 12.

Preset/Patrol/Patterns buttons

Button

Description

Start the selected patrol/pattern.

Stop current patrol/pattern.

Set the selected preset/patrol.

TruVision Stainless Steel PTZ Camera Configuration Manual 69

Button

Description

Delete the selected preset/patrol/pattern.

Start recording a pattern.

Stop recording the pattern.

Auxiliary function buttons

Button

Description

Light. Click this button to enable/disable the camera light. This function is

reserved.

Wiper. Click this button to move the wiper once.

Auxiliary focus. This function is reserved.

Manual tracking. Select Enable Smart Tracking (Configuration > PTZ > Smart

Tracking) to use this function.

Click this button and then click on a moving object in live video. The camera tracks

the object automatically.

3D positioning. Click this button and then click in live video to move that camera

position into the center of the live video.

Hold down the left mouse button and drag the mouse to the lower right on the live

video. The corresponding position moves to the center of the live video and is

zoomed in.

Hold down the left mouse button and drag the mouse to the upper left on the live

video. The corresponding position moves to the center of the live video and is

zoomed out.

One-touch patrol. See “One-touch patrol” on page 73.

One-touch park. Click this button to save the current view as preset No. 32 and

park the camera at the current position.

Presets

A preset is a predefined image position. A defined preset can be quickly accessed by

clicking the calling button.

To set a preset:

1. Select a preset number from the preset list in the PTZ control panel.

70 TruVision Stainless Steel PTZ Camera Configuration Manual

2. Use the PTZ directional buttons to move the camera to the required position.

3. Click to finish the setting of the current preset.

4. Click to delete the preset.

Note: Up to 256 presets can be configured.

To call a preset:

1. Select a defined preset from the list.

2. Click to call the preset, or type the number of the preset required on the

keyboard.

Special presets

• The following presets are predefined with special commands. These presets can be

called but not configured. For example, preset 99 is the “Start auto scan.” If preset

99 is called, the camera starts the auto scan function.

• Preset pattern functions vary depending on camera model.

Preset

Function Preset Function

33

Auto flip 92 Start to set limit stops

34

Back to initial position 93 Set limit stops manually

35

Call patrol 1 94 Remote reboot

36

Call patrol 2 95 Call OSD menu

37

Call patrol 3 96 Stop a scan

38

Call patrol 4 97 Start random scan

39

Day mode (IR cut filter in) 98 Start frame scan

40

Night mode (IR cut filter out) 99 Start auto scan

41

Call pattern 1 100 Start tilt scan

42

Call pattern 2 101 Start panorama scan

43

Call pattern 3 102 Call patrol 5

44

Call pattern 4 103 Call patrol 6

45

One-touch Patrol 104 Call patrol 7

90

Wiper 105 Call patrol 8

TruVision Stainless Steel PTZ Camera Configuration Manual 71

Note: The OSD (On Screen Display) menu may need to be used when controlling the

camera remotely. To display the OSD menu on the live view screen, call the preset

number 95.

Patrols

A patrol is a memorized series of preset functions. The camera stays at a step for a set

dwell time before moving on to the next step. The steps are defined by presets. A patrol

can be configured with up to 32 presets.

You can configure up to eight patrols.

To set a patrol:

1. In the PTZ control panel, click to enter the patrol settings interface.

2. Select a patrol number from the list.

3. Click to enter the adding interface of the preset.

4. Configure the preset number, patrol time, and patrol speed.

P

atrol Duration:

The dwell time. The length of time in seconds for which a

camera stays at a preset before moving to the next preset.

Patrol

Speed: The speed the camera moves from one preset to another.

5. Click OK to save a preset into the patrol.

6. Repeat the steps from 3 to 5 to add more presets.

7. Click OK to save all the patrol settings.

To call a patrol:

In the PTZ control panel, select a defined patrol from the list and click to call the

patrol.

72 TruVision Stainless Steel PTZ Camera Configuration Manual

One-touch patrol

One-touch patrol is an automatically created patrol. The system automatically adds

preset No.1 to No. 32 to the patrol path 8. When the one-touch patrol is called the

camera moves as the patrol path 8 automatically.

To activate one-touch patrol:

1. Set preset No.1 to No. 32. See “Presets” on page 70 for further information.

2. Call preset No. 45, and the camera moves as patrol path 8.

3. Click to enter the patrol settings interface and start/stop one-touch patrol, and

edit the patrol time and the speed.

4. Click on the PTZ control panel to start one-touch patrol.

Patterns

A pattern is a memorized series of pan, tilt, zoom, and preset functions. A pattern can

be called using the pattern settings interface. There are up to four patterns that can be

customized.

Note: Pattern functions vary depending on camera model.

To set a pattern:

1. In the PTZ control panel, click to enter the pattern settings interface.

2. Select a pattern number from the list.

3. Click to enable recording the panning, tilting, and zooming actions.

4. Use the PTZ directional buttons to move the camera to the required position after

the PROGRAM PATTERN REMAINING MEMORY(%) information appears on the

screen.

5. Click to save all the pattern settings.

Note: The four patterns can be operated separately and with no priority level.

When configuring and calling the pattern, the proportional pan is valid, the limit

stops and auto flip will be invalid, and the 3D positioning operation is not supported.

TruVision Stainless Steel PTZ Camera Configuration Manual 73

Picture

Note: Follow the instructions under “Snapshot parameters” on page 52 to configure

snapshot capture parameters before using the Picture menu.

Click Picture to launch the picture searching interface. Use this menu to search for,

view, and download the pictures stored in the camera’s SD card or in network storage.

To search the snapshots:

1. Make a selection from the File Type drop-down list. Schedule, Motion, Alarm,

Cross Line, and Intrusion Detection are selectable.

2. Click on the calendar icon in the Start Time and End Time boxes to select the start

time and end time.

3. Click Search to search the matched pictures.

4. Select the check box next to one or more snapshots and then click Download to

download the selected images.

74 TruVision Stainless Steel PTZ Camera Configuration Manual

Index

A

Advanced settings

overview of advanced settings parameters, 16

Alarm inputs

set up, 42

Alarm outputs

set up, 42

Alarm types

motion detection, 36

Archive files

recorded files, 68

snapshots of recorded files, 68

Archived files

play back, 68

Archiving files

set up default directories, 7

Audio parameters, 20

B

Basic settings

overview of basic settings parameters, 13

C

Camera image

configuring, 23

Camera name

display, 26

Capture

description, 52

Certificate

creation and request, 19

Configuration file

import/export, 61

Credentials

default, 2

Cross line detection

set up, 47

D

Date format set up, 26

DDNS parameters

set up, 15

Default settings

credentials, 2

network, 2

restore, 61

Detection

region exiting, 49

Detection

audio exception, 44

cross line, 47

face, 45

intrusion, 46

motion – advanced mode, 39

region entrance, 48

Device manager, 62

Display information on-screen

set up, 26

E

Email parameters

set up, 18

Event settings

overview of event parameters, 9

Events

searching logs, 62

Exception alarm

set up, 43

Exception alarms

types, 43

F

Face detection

set up, 45

Firmware upgrade, 61

device manager, 62

FTP parameters

set up, 17

H

HDD

capacity, 53

error alarm, 43

formatting, 53

full alarm, 43

HTTPS parameters

set up, 19

I

Illegal login alarm, 43

Illegal login lock, 60

Image

overview of PTZ parameters, 9

Intrusion detection

set up, 46

IP address

access rights, 59

filter setup, 60

IP address conflicted alarm, 43

L

Linkage methods, 37

Live view

manual recording, 66

snapshots, 66

TruVision Stainless Steel PTZ Camera Configuration Manual 75

start/stop, 66

Local settings

overview of local camera parameters, 7

Logging on and off, 64

Logs

information type, 63

search logs, 62

viewing logs, 62

M

Motion detection

advanced configuration, 39

mark the detection areas, 39

normal configuration, 38

N

NAS settings, 54

NAT parameters

set up, 16

Network, 43

Network protocol

setup, 7

Network settings

default, 2

overview of network parameters, 9

set up, 13

NTP synchronization, 11

O

Online users

viewing, 58

P

Park actions, 31

Password activation, 4, 65

Passwords

modify, 58

Permissions

assigning, 57

Picture, 74

Pictures

searching for, 74

Playback

play back recorded files, 68

screen, 67

search recorded video, 67

Port parameters

set up, 15

Post-recording times

description, 51

Pre-recording times

description, 50

Privacy masks, 32

PTZ

auxiliary function buttons, 70

control panel, 68

one-touch patrol, 73

patrols, 72

patterns, 73

preset/patrol/patterns buttons, 69

presets, 70

PTZ configurations

clear, 34

PTZ parameters, 28

limit camera movement, 30

park actions, 31

schedule tasks, 33

PTZ settings

overview of PTZ parameters, 9

Q

QoS parameters

setup, 20

R

Reboot camera, 61

Recording

manual recording, 66

parameters, 20

playback, 67

recording schedule, 50

snapshots in live view mode, 66

Recording schedule

set up, 50

Region entrance detection

set up, 48

Region exiting detection

set up, 49

ROI

configuring, 22

RS485

set up, 12

RTSP authentification, 59

S

Schedule tasks, 33

SD card

capacity, 53

formatting, 53

Security

illegal login lock, 60

IP address filter, 59

RTSP authentication, 59

Snapshot, 52, 53

Snapshot setup

scheduled snapshots, 52

Snapshots

archive snapshots from recorded files, 68

save during live view mode, 66

searching for, 74

Storage settings

overview of storage parameters, 10

Stream parameters, 20

Streaming

main/sub setup, 20

76 TruVision Stainless Steel PTZ Camera Configuration Manual

System settings

overview of system parameters, 8

System time

set up, 11

T

Tamper-proof alarms

set up, 41

TCP/IP parameters

set up, 14

Text

add extra lines of text on screen, 27

Text display on screen

appearance, 26

Time format set up, 26

Tracking moving object, 34

U

UPnP parameters

set up, 16

User settings, 56

Users

add new users, 57

delete user, 58

modify password, 58

online, 58

permissions, 57

types of users, 56

V

Video parameters, 20

Video quality, 23

Video/Audio settings

overview of video/audio parameters, 9

W

Web browser

interface overview, 5

Web browser security level

checking, 3

TruVision Stainless Steel PTZ Camera Configuration Manual 77