Intermec Technologies 01CN3 CN3 User Manual part 1
Intermec Technologies Corporation CN3 part 1
Contents
User Manual part 1
| Download: |  |
| Mirror Download [FCC.gov] | |
| Document ID | 935452 |
| Application ID | m+fMtQJY4GnnDZr83/5giQ== |
| Document Description | User Manual part 1 |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 189.48kB (2368486 bits) |
| Date Submitted | 2008-04-30 00:00:00 |
| Date Available | 2008-04-30 00:00:00 |
| Creation Date | 2008-03-20 15:45:43 |
| Producing Software | Acrobat Distiller 8.1.0 (Windows) |
| Document Lastmod | 2008-04-29 15:36:28 |
| Document Title | User Manual part 1 |
| Document Creator | FrameMaker 7.2 |
6822 Series 80-Column Printer Photo of printer not available at this time User’s Manual 6822 User’s Manual Series 80-Column Printer Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior noticed and do not represent a commitment on the part of Intermec Technologies Corporation. © 2008 by Intermec Technologies Corporation. All rights reserved. The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation. There are U.S. and foreign patents as well as U.S. and foreign patents pending. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. ii 6822 Series 80-Column Printer User’s Manual Contents Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Global Services and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii Web Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv Who Should Read This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiv Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv 1 Using the Printer ........................................................ 1 Learning About the Printer Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Guidelines for Operating the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Understanding the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using the Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Understanding the Power Supply Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Internal Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting to a Vehicle Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting to a DC Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fixed Mount Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Portable Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Installing the Printer ................................................... 9 Installing the Internal Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Installing the Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Adjusting the Printhead Gap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Loading the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Loading Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Positioning the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Adjusting the Pinfeed Holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 6822 Series 80-Column Printer User’s Manual iii Contents Inserting a Computer in the Terminal Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 3 Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Cleaning the Printer Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Cleaning the Outside of the Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Cleaning the Inside the Case. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Cleaning the Printer Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Cleaning the Mask Spring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 4 Configuring the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Connecting to the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Understanding the Font Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Using the Windows 95 or Windows 98 Printer Configuration Utility . . . . . . . . . . . . . . . . . Installing the Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Generating Custom Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Understanding the Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting an International Font. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Saving Files to the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Default Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 28 29 29 34 37 40 41 Using the Windows 2000 or Windows XP Printer Configuration Utility. . . . . . . . . . . . . . . Installing the Windows 2000/XP Printer Configuration Utility . . . . . . . . . . . . . . . Disabling the Microsoft ActiveSync Serial Port Connections . . . . . . . . . . . . . . . . Operating the Printer Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Communicating with the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting the 6822 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Default Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Timeout Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Port Not Found Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access Denied Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting to the Bluetooth Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 42 46 46 47 49 53 54 54 54 54 54 5 Control Code Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Understanding Control Code Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 I/O Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 iv 6822 Series 80-Column Printer User’s Manual Contents Print Image Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Special Notations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Using Printer Control Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Backspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Beeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carriage Return. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Form Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Half-Speed Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Half-Speed Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Inactivity Time for Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Line Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Perform Line Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Perform n/216-inch Line Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Perform n/216-inch Reverse Line Feed . . . . . . . . . . . . . . . . . . . . . . . . . . Perform Master Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Print Position (absolute) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Print Position (relative). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Top-Down Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Bottom-Up Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Unidirectional Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Unidirectional Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Unidirectional (one line) Printing . . . . . . . . . . . . . . . . . . . . . . . . . Page Formatting Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Page Length (lines). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Page Length (inches) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select 7/72-inch Line Spacing (7 dots) . . . . . . . . . . . . . . . . . . . . . . . . . . Select 1/6-inch Line Spacing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select n/216-inch Line Spacing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select n/72-inch Line Spacing (n dots) . . . . . . . . . . . . . . . . . . . . . . . . . . Set Right Margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Left Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Skip Over Perforation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Skip Over Perforation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Character Style and Text Mode Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Condensed Mode (compressed). . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Condensed Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Double-Strike Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Double-Strike Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Double-Wide Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Double-Wide Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Double-Wide Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Double-Wide Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Elite Pitch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6822 Series 80-Column Printer User’s Manual 59 59 59 60 60 60 61 61 61 61 62 62 62 62 62 63 63 64 64 64 64 65 65 65 66 66 66 67 67 67 68 68 69 69 69 70 70 70 71 71 71 72 72 Contents Select Emphasized Print Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Emphasized Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Defining Intercharacter Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Italic Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Italic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Master Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Pica Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Superscript Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Subscript Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Subscript/Superscript Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Underline Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cancel Underline Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tabs and Tab Setting Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Perform Horizontal Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Horizontal Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clear Horizontal Tabs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Perform Vertical Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Vertical Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clear Vertical Tabs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Vertical Tabs in Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clear Vertical Tabs in Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Vertical Tab Channel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Character Sets and User-Defined Functions . . . . . . . . . . . . . . . . . . . . . . . . Single-Byte Character Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Double-Byte Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Multi-Byte Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select National Character Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hebrew Character Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User Defined Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Copy ROM to RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Define User-Defined Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select User-Defined Character Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Default Character Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enable Printing of Codes 128-159 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disable Printing of Codes 128-159 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Expand Printable Code Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enable Printing of Character Graphics. . . . . . . . . . . . . . . . . . . . . . . . . . . Disable Printing of Character Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . Printing Character Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Graphics Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Graphics Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reassign Graphics Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Single Density Graphics Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . Select Low-Speed Double Density Graphics Mode. . . . . . . . . . . . . . . . . Select High-Speed Double Density Graphics Mode . . . . . . . . . . . . . . . . Select Low-Speed Quadruple Density Graphics Mode . . . . . . . . . . . . . . Select 9-Pin Single Density Graphics Mode . . . . . . . . . . . . . . . . . . . . . . vi 72 73 73 73 74 74 75 76 76 76 77 77 77 78 78 79 79 79 80 80 80 81 81 81 82 82 83 84 85 86 86 87 87 88 88 88 89 90 90 91 92 92 93 93 93 94 94 6822 Series 80-Column Printer User’s Manual Contents Select 9-Pin Double Density Graphics Mode. . . . . . . . . . . . . . . . . . . . . . 95 6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Checking the Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Aligning the Printer Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Troubleshooting System Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Verifying the Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Source Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Communications / Host Computer Verification. . . . . . . . . . . . . . . . . . . Understanding Printer Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Runtime Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power-On-Self-Test (POST) Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fatal Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Self-Test Function Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Detailed Printer Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Self-Test Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Understanding the Self-Test Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . Miscellaneous Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Compatibility Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 100 100 101 102 102 103 104 105 106 106 107 111 114 Understanding Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Communications Pin-Out Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Printer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Fixed Mount Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Portable Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Material Breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Caliper Breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Understanding the Fanfold Paper Page Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 B Bluetooth Configuration Commands and Specifications 6822 Series 80-Column Printer User’s Manual . . . . . . . . . 133 vii Contents Using Configuration Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Command and Control Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Local Bluetooth Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Class of Device/Service Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Service Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connectable On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specify Page Scan Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enable Discoverable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specify Inquiry Scan Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Encryption/Authentication: “PIN CODE” . . . . . . . . . . . . . . . . . . . . Manage Security Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Read Module Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Read Local Device Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Set Shutdown Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clear Link Key Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 135 136 137 137 137 137 138 138 138 139 139 140 140 141 141 Understanding Adapter States or Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 700 Series or CK60 to 6822 Pass Through . . . . . . . . . . . . . . . . . . . . . . 143 700 Series, CK60, or CN3 to Bluetooth Module Communication Interface 143 Power Management Flow Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Radio Power On/Off Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Persistent Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Behavior/Software Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remote Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bluetooth Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 145 145 145 146 147 Diagnostics Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 System Qualification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operation Resilience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety/Regulatory/Agency Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 149 149 150 Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 C Cross-Reference Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Control Codes and Escape Sequences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Single Character Control Code Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 viii 6822 Series 80-Column Printer User’s Manual Contents Escape Sequence Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 Factory-Installed Printer Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 D Printer Font Test Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 About the Printer Font Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Big 5 Traditional Chinese Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Simplified Chinese Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 IBM 437 Code Page Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Japanese (Shift JIS) Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Korean Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 International Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 I Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 6822 Series 80-Column Printer User’s Manual ix Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions. This section explains how to identify and understand dangers, warnings, cautions, and notes that are in this document. You may also see icons which tell you when to follow ESD procedures. A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment. A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data. This icon appears at the beginning of any procedure in this manual that could cause you to touch components (such as printed circuit boards) that are susceptible to damage from electrostatic discharge (ESD). When you see this icon, you must follow standard ESD guidelines to avoid damaging the equipment you are using. Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances. 6822 Series 80-Column Printer User’s Manual Before You Begin Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Service & Support > Warranty. Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product. Telephone Support These services are available from Intermec. Services Description Order Intermec Place an order. products Ask about an existing order. Order Intermec Order printer labels and media ribbons. Order spare Order spare parts. parts Technical Talk to technical support Support about your Intermec product. Service Get a return authorization number for authorized service center repair. Request an on-site repair technician. Service Renew a contract, ask about contracts an existing contract. 6822 Series 80-Column Printer User’s Manual In the USA and Canada call 1-800755-5505 and choose this option 1 and then choose 2 1 and then choose 1 1 or 2 and then choose 4 2 and then choose 2 2 and then choose 1 1 or 2 and then choose 3 xi Before You Begin Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click Contact. Service Location Support For the most current listing of service locations, click Support > Returns and Repairs > Repair Locations. For technical support in South Korea, use the after service locations listed below: AWOO Systems 102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 Email: sbkang@awoo.co.kr Sammi Information Systems Co Ltd 7-9FL, Seo Jo Building 103-15, Galwor-Dong Seoul, Yong San-ku Korea, South 140-807 Contact: Kyung-Hee Koo Telephone: +82-2-790-5508 Email: jlovekoo@sammicomputer.co.kr Who Should Read This Document This user’s guide is for the person who is responsible for installing, configuring, and maintaining the 6822 printer. This user’s guide provides you with information about the features of the 6822 printer, and how to install, configure, operate, maintain, and troubleshoot them. Related Documents The Intermec web site contains Intermec documents (in PDF) that you can download for free. To download documents 1 Visit the Intermec web site at www.intermec.com. xii 6822 Series 80-Column Printer User’s Manual Before You Begin 2 Click Support > Manuals. 3 In the Select a Product field, choose the product whose documentation you want to download. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Patent Information This product is protected by one or more of the following United States patents: 5,581,293; 5,613,790; 5,927,876; 6,088,049; 6,345,920 There may be U.S. and Foreign Patents Pending. 6822 Series 80-Column Printer User’s Manual xiii Before You Begin xiv 6822 Series 80-Column Printer User’s Manual 1 Using the Printer Use this chapter to familiarize yourself with the 6822 printer. In this chapter you will find these sections: • Learning about the printer models • Guidelines for operating the printer • Understanding the control panel • Understanding the power supply options 6822 Series 80-Column Printer User’s Manual Chapter 1 — Using the Printer Learning About the Printer Models The 6822 printer is used in the route accounting industry to produce high-quality customer invoices, receipts, load reports, transfers, and other documents. A unique “sleep” feature saves energy when the printer is not printing, eliminating the need for an ON/OFF switch. Data input is normally provided by hand-held or mobile computers. The 6822 printer is available in the following models: • Fixed Mount Printer The fixed mount printer is mounted in motor vehicles or used in a settlement room. The terminal holder may be mounted on the printer or a remote dock can connect to the side of the printer. A deep paper tray, which holds up to 200 3-ply forms (up to 5 cm or 2 in of paper) is located under the printer mechanism. • Portable Printer The portable printer has a handle so that you can carry it. An optional internal battery permits operation without the use of an external power source. The terminal holder is an integral part of this printer. A shallow paper tray, which holds up to 50 3-ply forms (up to 2.5 cm or 1.0 in of paper) is located under the printer mechanism. Note: The printer models are shown on page 8. The discharge of electrostatic energy accumulated on the human body, clothing, or other surfaces can damage or destroy the printhead or electronic components used in this printer. Avoid touching the electrical connectors while unpacking or setting up your printer. 6822 Series 80-Column Printer User’s Manual Chapter 1 — Using the Printer Guidelines for Operating the Printer • Make sure that you mobile computer remains connected to the printer when printing or operating. • Keep the printer cover closed except during maintenance or when loading paper. • Make sure the paper is properly installed in the paper tray or dashboard mount. • Disconnect the printer power cable when jump-starting the vehicle. • Make sure your printer is loaded with paper before communicating with your mobile computer. • Do not spill liquids or food crumbs into the printer. • Do not use solvents or abrasive cleaners on the printer. • Do not rest objects on, under, or against the printer. • If the printer is attached to a vehicle electrical system, do not start or stop the vehicle engine while printing. • Do not overload the paper tray or paper jams will occur. Understanding the Control Panel The printer control panel has four status indicators in the top row and three buttons in the bottom row. Three indicators blink when there is a problem. The three buttons adjust and align the paper. Understanding the Status Indicators Description Indicator Description Paper Out The printer is out of paper. Head Jam The printhead is jammed and cannot move. Low Battery The internal battery voltage, the vehicle battery voltage, or the power module voltage is too low. 6822 Series 80-Column Printer User’s Manual Chapter 1 — Using the Printer Understanding the Status Indicators (continued) Description Indicator Description Power The power LED turns green when you press any button and goes off after ten seconds. The LED also goes on when: • the printer is attached to an external power supply • the printer is using the internal battery and the battery charge is low • a print job is sent to the printer • you perform a power-on-self-test Understanding How to Use the 6822 Buttons Name Button Form Feed FORM FEED Set Page SET PAGE Line Feed Function Press this button to feed the paper into the printer mechanism or when the printer should advance to the next form. If the printer ran out of paper, press this button to initiate automatic paper loading. Press this button to signal the beginning of the page to the printer after you have made the appropriate paper adjustments; or to set the line feed counter to zero and move the printhead to its home position. Press this button to clear a Paper Out error so printing can resume. Press this button to adjust the top of the paper to the next line. LINE FEED Note: All printer covers are hinged to the printer. These hinges have a tension screw (turn clockwise to tighten, turn counterclockwise to loosen), should you need to adjust them. Using the Reset Button Use the printer reset button to: • reset a printer that is unresponsive and apparently locked up 6822 Series 80-Column Printer User’s Manual Chapter 1 — Using the Printer • force a synchronization between the printer and a connected PC when sending control codes • restart the printer for any reason Note: The reset button does not reset a connected Bluetooth module as it is powered from a different power source. Both the fixed mount printer and the portable printer have a reset button on the left-hand side of the raised printer mechanism. See the following illustration for the location of the reset button. Reset button Fixed mount and portable printer reset button 6822 Series 80-Column Printer User’s Manual Chapter 1 — Using the Printer Understanding the Power Supply Options The following power supply options are available for the 6822s. Using the Internal Battery The internal battery (P/N 317-075-001) allows the portable printer and some fixed mount printers to operate independently of other power sources. The 6822 discharges the internal battery even when the printer is not is use. Over time, the internal battery can discharge to the point where the battery is not recoverable. Plug the printer into an external charge source or disconnect the battery when you store the printer for any length of time. A total discharge of the battery is most likely to occur when the battery is new and the battery chemical reactions are not fully formed, or the battery has had only one charge cycle. Connecting to a Vehicle Power Supply You will need to order a printer installation kit to install the 6822 printer in a vehicle. The following kits are available: • P/N 203-242-101 (fixed mount printers) • P/N 203-242-102 (portable printers). The installation kits contain all of the hardware (nuts, bolts, washers, a terminal ring, and a fuse link) for connecting the battery cable directly to the vehicle battery. These kits also contain adjustable wire clamps to secure the cable in place. Note: The 6820 printer and associated electrical wiring should be installed under the supervision of properly trained and qualified personnel. See the 6820 Printer Installation Instructions (P/N 931-052-001) to learn how to connect the printer to a vehicle power supply. 6822 Series 80-Column Printer User’s Manual Chapter 1 — Using the Printer Connecting to a DC Power Source Each printer has a dc power jack that connects the printer to a power source, such as the vehicle battery or an external power supply. Each printer communicates with a mobile computer through the mobile computer socket (in terminal holder, remote terminal holder, or vehicle dock). Fixed Mount Printer The dc power connector is on the bottom rear of the printer behind the printer terminal holder. The data communications socket is in either the printer terminal holder or a separate vehicle dock. Portable Printer The dc power connector is on the side of the printer beneath the printer terminal holder. The data communications socket is either in the printer terminal holder or a separate vehicle dock. 6822 Series 80-Column Printer User’s Manual Chapter 1 — Using the Printer DC Power connector Mobile computer socket Fixed Mount Printer Mobile computer socket DC Power connector Portable Printer 6822 Printer Models 6822 Series 80-Column Printer User’s Manual 2 Installing the Printer This chapter provides instructions how to set up the 6822 printer for the first time. In this chapter you will find these sections: • Installing the internal battery • Installing the ribbon cartridge • Adjusting the printhead gap • Loading the paper tray • Loading paper in the printer • Inserting a computer in the terminal holder 6822 Series 80-Column Printer User’s Manual Chapter 2 — Installing the Printer Installing the Internal Battery The optional internal battery is primarily for portable printers. The battery can go in some fixed mount printers using a cable and a factoryinstalled adapter. The printer battery recharges automatically when the printer is connected to an external power source. For most installations, the external power source is passed through the printer to the mobile computer. The printer battery does not provide charge to the computer. Note: Remove the printer battery when storing a printer for more than 30 days. After storage, reinstall the battery and connect the printer to an external power source for at least 14 hours to recharge the battery. To install the internal battery 1 Unlatch and open the printer mechanism. 2 Lower the battery into the rear of the printer case, as shown. 3 Attach the battery cable to the battery. 4 Push the battery down and back under the back edge of the case. The battery should snap into place. 5 Close and latch the mechanism. Battery Battery cable Printer mechanism Installing the internal battery 10 6822 Series 80-Column Printer User’s Manual Chapter 2 — Installing the Printer Installing the Ribbon Cartridge Make sure there is a ribbon cartridge in the printer before you print and that the ribbon is fully seated (the cartridge makes a distinct “snap” or “click” when properly seated) with the visible portion of the ribbon straight and even. To install the ribbon cartridge 1 Turn the ribbon advance knob (in the direction of the raised arrows) to remove any slack in the ribbon. 2 Squeeze the ribbon cartridge locking tab into the cartridge, then lower the cartridge over the printhead. 3 Lower the tab side of the cartridge until it clicks. 4 Release the tab and press down on the arrow to fully seat the ribbon cartridge (tab clicks outward). 5 Turn the ribbon advance knob (follow raised arrows) to align the ribbon in the front of the printhead. Ribbon Locking tab Advance knob Tighten ribbon Installing the ribbon cartridge 6822 Series 80-Column Printer User’s Manual 11 Chapter 2 — Installing the Printer Adjusting the Printhead Gap The head gap adjuster is near the printer mechanism on the side opposite the green thumb wheel. The printhead adjuster has five notches between the printhead and the platen for different paper thicknesses. Verify the thickness of the paper loaded into the printer. To adjust the printhead gap • If you are using single-sheet forms, set the head gap adjuster to the third notch away from the paper. • If you are using multiple-sheet forms (2-ply or 3-ply), set the head gap adjuster to the fourth notch away from the paper. • If you experience frequent head jams, set the head gap adjuster to the fifth notch away from the paper. This may stop the head jams. • If the 2-ply and 3-ply paper have light printing, setting the gap adjuster to a closer setting will darken the print. Adjusting the printhead 12 6822 Series 80-Column Printer User’s Manual Chapter 2 — Installing the Printer Loading the Paper Tray Note: Do not exceed the recommended amounts of paper quantity or thickness. When loading multiple-sheet paper, be sure to have the original faced up, with the leading edge towards the rear of the printer. To load the paper tray in fixed mount and portable printers 1 Unlatch and raise the printer mechanism. 2 Lower a stack of paper, with the original faced up, into the paper tray under the printer mechanism. • The fixed mount printer holds up to 200 3-ply forms about 5 cm (2 in) thick. • The portable printer holds up to 50 3-ply forms about 2.5 cm (1 in) thick. 3 Pull the top form out and over the rear of the printer mechanism. Lower and latch the printer mechanism. To load paper from the flat paper tray 1 Hold a stack of paper, up to 6 cm (2.5 in) thick, with the original facing you, and lay the stack flat into the tray. 2 Pull the top form out to load into the printer. Loading Paper in the Printer Follow these steps to load the paper into the printer, or paper jams may occur. Positioning the Paper Paper for the 6822 has perforated strips that fit onto the pinfeed holder pins, guiding the paper into the printer. This paper is sold separately in 1, 2, or 3-ply forms. To position the paper 1 Open the pinfeed holders outward. 6822 Series 80-Column Printer User’s Manual 13 Chapter 2 — Installing the Printer 2 Take the top edge of the sheet of paper and position it, original side facing down, over the pinfeed holder pins. 3 Align the first few holes of the paper, on each side of the paper, onto the pinfeed holder pins. 4 Close the pinfeed holders. 5 Raise the paper bail. Positioning the paper Adjusting the Pinfeed Holders Note: There are two pinfeed holders, one next to the green thumb wheel and one opposite the same wheel. Always loosen the pinfeed holder opposite the green thumb wheel. Note: Adjusting the pinfeed holder next to the green thumb wheel may cause information to print in the wrong place. If this pinfeed holder is moved, correct its location by releasing the pinfeed holder tab, moving the pinfeed holder as close to the green thumb wheel as possible, then locking the pinfeed holder tab, before adjusting the opposite pinfeed holder. To adjust the pinfeed holders 1 With the pinfeed holders open, release the locking tab on the pinfeed holder opposite the green thumb wheel. 14 6822 Series 80-Column Printer User’s Manual Chapter 2 — Installing the Printer 2 Adjust the pinfeed holder position so that the pins align with the paper. 3 Close the pinfeed holder. 4 Ensure that the paper is smooth (no folds, bulges, bows, etc.) between the pinfeed holders. If so, push the locking tab down on the pinfeed holder that you adjusted. Locked pinfeed holder locking tab Pinfeed holder Released pinfeed holder locking tab Thumbwheel (green) Adjusting the pin feed holders To feed paper into the printer 1 Press Form Feed button to feed the paper into the printer. 2 Lower the paper bail. An empty printer autofeeds new paper approximately 0.25 cm (0.1 in) beyond the top of the paper bail. Note: The ideal distance to feed paper beyond the paper bail may vary due to environmental conditions (such as humidity) and specific aspects of certain paper. Use the green thumb wheel to position the paper to a desired distance according to your conditions. 6822 Series 80-Column Printer User’s Manual 15 Chapter 2 — Installing the Printer Note: If your paper has a preprinted logo on every page, make sure the printhead is below the preprinted logo. If not, you can adjust the position of the paper, either by pressing the Line Feed button, or by using the green thumb wheel. 3 Once the paper is properly positioned, press the Set Page button to clear the Paper Out light and indicate where the top of the page is. 4 Close the printer lid. Make sure the paper passes through the paper slot when the printer begins to print. Inserting a Computer in the Terminal Holder Note: When removing the computer, do not press the computer keys against the terminal slide retainer. Always store the computer in the terminal holder. The fixed mount or portable printers have terminal holder options for the 4000 Series, 61XX, 62XX, 600 Series, 700 Series, CK60, and the CN3 computers. To insert a 4000 series or a 62XX in the terminal holder 1 Insert the bottom of the computer into the terminal slide retainer. 2 Use the computer to push the terminal slide retainer and make room for the computer. 3 Lower the connector end of the computer into the terminal holder. 4 Slide the computer to fully seat it in the printer docking connector. To insert a 61XX, a 600 Series, a 700 Series, CK60, or a CN3 in a terminal holder 1 Insert the top of the computer into the terminal slide retainer. 2 Use the computer to push the terminal slide all the way in the direction shown. 3 Lower the connector end of the computer into the terminal holder. 16 6822 Series 80-Column Printer User’s Manual Chapter 2 — Installing the Printer 4 Slide the computer to fully seat it in the docking connector. Inserting a computer in a terminal holder 6822 Series 80-Column Printer User’s Manual 17 Chapter 2 — Installing the Printer 18 6822 Series 80-Column Printer User’s Manual 3 Maintaining the Printer Use this chapter maintain your 6822 printer. In this chapter you will find these sections: • Cleaning the printer case • Cleaning the printer ribbon • Cleaning the mask spring 6822 Series 80-Column Printer User’s Manual 19 Chapter 3 — Maintaining the Printer Cleaning the Printer Case Periodic cleaning helps maintain the appearance and reliability of the printer. When cleaning the printer, inspect both the outside and the inside for signs of damage or wear. Glass cleaners containing ammonia will cause permanent damage to the printer cover. Do not use abrasives or solvents (acetone, ketone, toluene, or xylene) to clean any part of the printer or permanent damage to the printer will occur. Note: MICRO-CLEAN II is the only cleaner recommended for the printer case. Other cleaners can damage the printer case. Note: GUIDE SHAFT CLEANER is recommended for cleaning your 80-column printer guide shafts. Cleaning the printer guide shaft can reduce the number of head jams caused by dirt and buildup. Note: Both cleaners are sold separately. Cleaning the Outside of the Case Do not pour liquid cleaners directly on the printer case. Instead, dampen a soft, lint-free cloth with a quality cleaner and clean the exterior surfaces with this cloth. Do not use solvent solutions. Inspect the DC power jack, all cables, and the remote terminal holder or vehicle dock for damage. 20 6822 Series 80-Column Printer User’s Manual Chapter 3 — Maintaining the Printer Cleaning the Inside the Case Let the printer cool before you clean the inside of the printer or you may burn your fingers. Open the printer cover and inspect the ribbon cartridge and all visible moving parts on the printer mechanism for signs of wear or damage. Pinfeed holder Thumbwheel (green) Paper bail Head gap adjuster Ribbon cartridge Moving parts in the printer mechanism Use a low-pressure, dry air source, such as canned air, or a vacuum, to remove accumulated paper dust from the printer mechanism. Cleaning the Printer Ribbon The printer ribbon contains a special lubricant to ensure that the fine dot wires inside the printhead receive adequate lubrication. Replace the ribbon frequently to prolong the life of the printhead. The printer requires no additional lubrication. To remove the ribbon cartridge 1 Move the printhead mechanism to an open area. 2 Squeeze the ribbon cartridge locking tabs (on the side of the cartridge) against the ribbon cartridge. 6822 Series 80-Column Printer User’s Manual 21 Chapter 3 — Maintaining the Printer 3 Lift the ribbon cartridge to remove the ribbon from the printhead. Make sure the ribbon does not catch or get sticky. 4 Lift the ribbon cartridge out of the printer. Cleaning the Mask Spring Check the mask spring behind the printhead.If the mask spring appears to be in good condition, install a new ribbon cartridge. If the mask spring is dirty, clean it as described below. To clean the mask spring 1 Unlatch the printhead locking tabs to release the printhead, lift the printhead aside, then lift up the paper bail. Do not detach the printhead unit. Never use a sharp object to clean between the printhead and the platen (rubber roller). This can damage the mask spring and printhead. 2 Remove the clear plastic paper guide that seats the mask spring, if necessary. Use your fingernails to loosen the base of the paper guide, then pull the paper guide straight up from the printer mechanism. 3 Remove the metal mask spring from the paper guide and clean with a quality cleaner. Replace if damaged. 4 Insert the mask spring in the paper guide and install the paper guide into the printer. 22 6822 Series 80-Column Printer User’s Manual Chapter 3 — Maintaining the Printer 5 Close the paper bail, reinsert the printhead, latch the two printhead locking tabs, and install the ribbon. Print head locking tabs Print head lifted aside Mask spring Raised paper bail Cleaning the mask spring 6822 Series 80-Column Printer User’s Manual 23 Chapter 3 — Maintaining the Printer 24 6822 Series 80-Column Printer User’s Manual
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