Intermec Technologies 03CN3 CN3 User Manual part 1

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User Manual part 1

6822 Series 80-Column PrinterUser’s ManualPhoto of printer not available at this time

6822 Series 80-Column PrinterUser’s Manual

Contents6822 Series 80-Column Printer User’s Manual iiiContentsBefore You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiSafety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiGlobal Services and Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiiiWarranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiiiWeb Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiiiTelephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiiiService Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xivWho Should Read This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xivRelated Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xivPatent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv1 Using the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Learning About the Printer Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Guidelines for Operating the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Understanding the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Using the Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Understanding the Power Supply Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Using the Internal Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Connecting to a Vehicle Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Connecting to a DC Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Fixed Mount Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Portable Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Installing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Installing the Internal Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Installing the Ribbon Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Adjusting the Printhead Gap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Loading the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Loading Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Positioning the Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Adjusting the Pinfeed Holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Contentsiv 6822 Series 80-Column Printer User’s ManualInserting a Computer in the Terminal Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Cleaning the Printer Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Cleaning the Outside of the Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Cleaning the Inside the Case. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Cleaning the Printer Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Cleaning the Mask Spring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Configuring the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Connecting to the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Understanding the Font Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Using the Windows 95 or Windows 98 Printer Configuration Utility . . . . . . . . . . . . . . . . . 28Installing the Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Generating Custom Configuration Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Understanding the Printer Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Selecting an International Font. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Selecting Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Saving Files to the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Default Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Using the Windows 2000 or Windows XP Printer Configuration Utility. . . . . . . . . . . . . . . 42Installing the Windows 2000/XP Printer Configuration Utility . . . . . . . . . . . . . . . 42Disabling the Microsoft ActiveSync Serial Port Connections . . . . . . . . . . . . . . . . 46Operating the Printer Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Communicating with the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Setting the 6822 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Default Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Timeout Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Port Not Found Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Access Denied Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Connecting to the Bluetooth Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 545 Control Code Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Understanding Control Code Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58I/O Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Contents6822 Series 80-Column Printer User’s Manual vPrint Image Buffer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Special Notations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Using Printer Control Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Backspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Beeper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Cancel Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Carriage Return. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Form Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Select Half-Speed Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Cancel Half-Speed Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Set Inactivity Time for Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Line Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Perform Line Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Perform n/216-inch Line Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Perform n/216-inch Reverse Line Feed . . . . . . . . . . . . . . . . . . . . . . . . . . 62Perform Master Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Set Print Position (absolute) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Set Print Position (relative). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Select Top-Down Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Select Bottom-Up Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Select Unidirectional Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Cancel Unidirectional Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Select Unidirectional (one line) Printing . . . . . . . . . . . . . . . . . . . . . . . . . 65Page Formatting Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Set Page Length (lines). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Set Page Length (inches) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Select 7/72-inch Line Spacing (7 dots) . . . . . . . . . . . . . . . . . . . . . . . . . . 66Select 1/6-inch Line Spacing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Select n/216-inch Line Spacing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Select n/72-inch Line Spacing (n dots) . . . . . . . . . . . . . . . . . . . . . . . . . . 67Set Right Margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Set Left Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Set Skip Over Perforation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Cancel Skip Over Perforation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Character Style and Text Mode Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Select Condensed Mode (compressed). . . . . . . . . . . . . . . . . . . . . . . . . . . 69Cancel Condensed Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Select Double-Strike Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Cancel Double-Strike Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Select Double-Wide Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Cancel Double-Wide Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Select Double-Wide Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Cancel Double-Wide Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Select Elite Pitch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Contentsvi 6822 Series 80-Column Printer User’s ManualSelect Emphasized Print Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Cancel Emphasized Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Defining Intercharacter Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Select Italic Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Cancel Italic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Master Select . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Select Pica Pitch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75Select Superscript Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Select Subscript Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Cancel Subscript/Superscript Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Select Underline Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Cancel Underline Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Tabs and Tab Setting Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Perform Horizontal Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Set Horizontal Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Clear Horizontal Tabs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Perform Vertical Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Set Vertical Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Clear Vertical Tabs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Set Vertical Tabs in Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Clear Vertical Tabs in Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80Select Vertical Tab Channel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Using Character Sets and User-Defined Functions . . . . . . . . . . . . . . . . . . . . . . . . 81Single-Byte Character Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81Double-Byte Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Multi-Byte Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Select National Character Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Hebrew Character Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84User Defined Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Copy ROM to RAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Define User-Defined Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86Select User-Defined Character Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Select Default Character Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Enable Printing of Codes 128-159 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Disable Printing of Codes 128-159 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Expand Printable Code Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Enable Printing of Character Graphics. . . . . . . . . . . . . . . . . . . . . . . . . . . 89Disable Printing of Character Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . 90Printing Character Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Graphics Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Select Graphics Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Reassign Graphics Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Select Single Density Graphics Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Select Low-Speed Double Density Graphics Mode. . . . . . . . . . . . . . . . . 93Select High-Speed Double Density Graphics Mode . . . . . . . . . . . . . . . . 93Select Low-Speed Quadruple Density Graphics Mode . . . . . . . . . . . . . . 94Select 9-Pin Single Density Graphics Mode . . . . . . . . . . . . . . . . . . . . . . 94

Contents6822 Series 80-Column Printer User’s Manual viiSelect 9-Pin Double Density Graphics Mode. . . . . . . . . . . . . . . . . . . . . . 956 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Checking the Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Aligning the Printer Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98Troubleshooting System Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Verifying the Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Power Source Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100Communications / Host Computer Verification. . . . . . . . . . . . . . . . . . . 101Understanding Printer Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Runtime Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Power-On-Self-Test (POST) Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103Fatal Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Self-Test Function Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Detailed Printer Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106Self-Test Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106Understanding the Self-Test Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Miscellaneous Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Compatibility Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114Understanding Diagnostic Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114Communications Pin-Out Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126Printer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Fixed Mount Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127Portable Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128Media Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128Material Breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129Caliper Breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130Understanding the Fanfold Paper Page Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131B Bluetooth Configuration Commands and Specifications. . . . . . . . . 133

Contentsviii 6822 Series 80-Column Printer User’s ManualUsing Configuration Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134Operating Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135Command and Control Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136Set Local Bluetooth Device Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137Set Class of Device/Service Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137Set Service Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137Connectable On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137Specify Page Scan Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Enable Discoverable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Specify Inquiry Scan Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Set Encryption/Authentication: “PIN CODE” . . . . . . . . . . . . . . . . . . . . 139Manage Security Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139Read Module Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140Read Local Device Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140Set Shutdown Timing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Clear Link Key Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Understanding Adapter States or Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141700 Series or CK60 to 6822 Pass Through . . . . . . . . . . . . . . . . . . . . . . 143700 Series, CK60, or CN3 to Bluetooth Module Communication Interface 143Power Management Flow Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144Radio Power On/Off Mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145Persistent Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145System Behavior/Software Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145Remote Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146Bluetooth Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147Diagnostics Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148System Qualification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149Operation Resilience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149Safety/Regulatory/Agency Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152C Cross-Reference Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153Control Codes and Escape Sequences. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154Single Character Control Code Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Contents6822 Series 80-Column Printer User’s Manual ixEscape Sequence Quick Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173Factory-Installed Printer Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175D Printer Font Test Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179About the Printer Font Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180Big 5 Traditional Chinese Character Set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180Simplified Chinese Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181IBM 437 Code Page Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181Japanese (Shift JIS) Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181Korean Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182International Character Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182I Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Before You Beginx 6822 Series 80-Column Printer User’s ManualBefore You Begin This section provides you with safety information, technical support information, and sources for additional product information.Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.This section explains how to identify and understand dangers, warnings, cautions, and notes that are in this document. You may also see icons which tell you when to follow ESD procedures.A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.This icon appears at the beginning of any procedure in this manual that could cause you to touch components (such as printed circuit boards) that are susceptible to damage from electrostatic discharge (ESD). When you see this icon, you must follow standard ESD guidelines to avoid damaging the equipment you are using.Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Before You Begin6822 Series 80-Column Printer User’s Manual xiGlobal Services and SupportWarranty InformationTo understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Service & Support > Warranty.Web SupportVisit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product.Telephone SupportThese services are available from Intermec.Services DescriptionIn the USA and Canada call 1-800-755-5505 and choose this optionOrder Intermec products Place an order.Ask about an existing order.1 and then choose 2Order Intermec media Order printer labels and ribbons. 1 and then choose 1Order spare parts Order spare parts. 1 or 2 and then choose 4Technical Support Talk to technical support about your Intermec product.2 and then choose 2Service Get a return authorization number for authorized service center repair.Request an on-site repair technician.2 and then choose 1Service contracts Renew a contract, ask about an existing contract. 1 or 2 and then choose 3

Before You Beginxii 6822 Series 80-Column Printer User’s ManualOutside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click Contact.Service Location SupportFor the most current listing of service locations, click Support > Returns and Repairs > Repair Locations.For technical support in South Korea, use the after service locations listed below:AWOO Systems102-1304 SK Ventium522 Dangjung-dongGunpo-si, Gyeonggi-do Korea, South 435-776Contact: Mr. Sinbum KangTelephone: +82-31-436-1191Email: sbkang@awoo.co.krSammi Information Systems Co Ltd7-9FL, Seo Jo Building103-15, Galwor-DongSeoul, Yong San-ku Korea, South 140-807Contact: Kyung-Hee KooTelephone: +82-2-790-5508Email: jlovekoo@sammicomputer.co.krWho Should Read This DocumentThis user’s guide is for the person who is responsible for installing, configuring, and maintaining the 6822 printer.This user’s guide provides you with information about the features of the 6822 printer, and how to install, configure, operate, maintain, and troubleshoot them.Related DocumentsThe Intermec web site contains Intermec documents (in PDF) that you can download for free. To download documents1Visit the Intermec web site at www.intermec.com.

Before You Begin6822 Series 80-Column Printer User’s Manual xiii2Click Support > Manuals.3In the Select a Product field, choose the product whose documentation you want to download.To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.Patent Information This product is protected by one or more of the following United States patents:5,581,293; 5,613,790; 5,927,876; 6,088,049; 6,345,920There may be U.S. and Foreign Patents Pending.

Before You Beginxiv 6822 Series 80-Column Printer User’s Manual

6822 Series 80-Column Printer User’s Manual 11Using the PrinterUse this chapter to familiarize yourself with the 6822 printer. In this chapter you will find these sections:•Learning about the printer models•Guidelines for operating the printer•Understanding the control panel•Understanding the power supply options

Chapter 1 — Using the Printer2 6822 Series 80-Column Printer User’s ManualLearning About the Printer ModelsThe 6822 printer is used in the route accounting industry to produce high-quality customer invoices, receipts, load reports, transfers, and other documents. A unique “sleep” feature saves energy when the printer is not printing, eliminating the need for an ON/OFF switch. Data input is normally provided by hand-held or mobile computers.The 6822 printer is available in the following models:•Fixed Mount PrinterThe fixed mount printer is mounted in motor vehicles or used in a settlement room. The terminal holder may be mounted on the printer or a remote dock can connect to the side of the printer. A deep paper tray, which holds up to 200 3-ply forms (up to 5 cm or 2 in of paper) is located under the printer mechanism.•Portable PrinterThe portable printer has a handle so that you can carry it. An optional internal battery permits operation without the use of an external power source. The terminal holder is an integral part of this printer. A shallow paper tray, which holds up to 50 3-ply forms (up to 2.5 cm or 1.0 in of paper) is located under the printer mechanism.Note: The printer models are shown on page 8.The discharge of electrostatic energy accumulated on the human body, clothing, or other surfaces can damage or destroy the printhead or electronic components used in this printer. Avoid touching the electrical connectors while unpacking or setting up your printer.

Chapter 1 — Using the Printer6822 Series 80-Column Printer User’s Manual 3Guidelines for Operating the Printer•Make sure that you mobile computer remains connected to the printer when printing or operating.•Keep the printer cover closed except during maintenance or when loading paper.•Make sure the paper is properly installed in the paper tray or dashboard mount.•Disconnect the printer power cable when jump-starting the vehicle.•Make sure your printer is loaded with paper before communicating with your mobile computer.•Do not spill liquids or food crumbs into the printer.•Do not use solvents or abrasive cleaners on the printer.•Do not rest objects on, under, or against the printer.•If the printer is attached to a vehicle electrical system, do not start or stop the vehicle engine while printing.•Do not overload the paper tray or paper jams will occur.Understanding the Control PanelThe printer control panel has four status indicators in the top row and three buttons in the bottom row. Three indicators blink when there is a problem. The three buttons adjust and align the paper.Understanding the Status Indicators Description Indicator DescriptionPaper Out The printer is out of paper.Head Jam The printhead is jammed and cannot move.Low Battery The internal battery voltage, the vehicle battery voltage, or the power module voltage is too low.

Chapter 1 — Using the Printer4 6822 Series 80-Column Printer User’s ManualUsing the Reset ButtonUse the printer reset button to:•reset a printer that is unresponsive and apparently locked upPower The power LED turns green when you press any button and goes off after ten seconds. The LED also goes on when:•the printer is attached to an external power supply•the printer is using the internal battery and the battery charge is low•a print job is sent to the printer•you perform a power-on-self-testUnderstanding How to Use the 6822 Buttons Name Button FunctionForm Feed Press this button to feed the paper into the printer mechanism or when the printer should advance to the next form. If the printer ran out of paper, press this button to initiate automatic paper loading.Set Page Press this button to signal the beginning of the page to the printer after you have made the appropriate paper adjustments; or to set the line feed counter to zero and move the printhead to its home position. Press this button to clear a Paper Out error so printing can resume.Line Feed Press this button to adjust the top of the paper to the next line.Note: All printer covers are hinged to the printer. These hinges have a tension screw (turn clockwise to tighten, turn counterclockwise to loosen), should you need to adjust them.Understanding the Status Indicators (continued)Description Indicator DescriptionFORM FEEDSET PAGELINE FEED

Chapter 1 — Using the Printer6822 Series 80-Column Printer User’s Manual 5•force a synchronization between the printer and a connected PC when sending control codes•restart the printer for any reasonBoth the fixed mount printer and the portable printer have a reset button on the left-hand side of the raised printer mechanism. See the following illustration for the location of the reset button.Fixed mount and portable printer reset buttonNote: The reset button does not reset a connected Bluetooth module as it is powered from a different power source.Reset button

Chapter 1 — Using the Printer6 6822 Series 80-Column Printer User’s ManualUnderstanding the Power Supply OptionsThe following power supply options are available for the 6822s.Using the Internal BatteryThe internal battery (P/N 317-075-001) allows the portable printer and some fixed mount printers to operate independently of other power sources.A total discharge of the battery is most likely to occur when the battery is new and the battery chemical reactions are not fully formed, or the battery has had only one charge cycle.Connecting to a Vehicle Power SupplyYou will need to order a printer installation kit to install the 6822 printer in a vehicle. The following kits are available:•P/N 203-242-101 (fixed mount printers) •P/N 203-242-102 (portable printers).The installation kits contain all of the hardware (nuts, bolts, washers, a terminal ring, and a fuse link) for connecting the battery cable directly to the vehicle battery. These kits also contain adjustable wire clamps to secure the cable in place.See the 6820 Printer Installation Instructions (P/N 931-052-001) to learn how to connect the printer to a vehicle power supply.The 6822 discharges the internal battery even when the printer is not is use. Over time, the internal battery can discharge to the point where the battery is not recoverable.Plug the printer into an external charge source or disconnect the battery when you store the printer for any length of time.Note: The 6820 printer and associated electrical wiring should be installed under the supervision of properly trained and qualified personnel.

Chapter 1 — Using the Printer6822 Series 80-Column Printer User’s Manual 7Connecting to a DC Power SourceEach printer has a dc power jack that connects the printer to a power source, such as the vehicle battery or an external power supply.Each printer communicates with a mobile computer through the mobile computer socket (in terminal holder, remote terminal holder, or vehicle dock).Fixed Mount PrinterThe dc power connector is on the bottom rear of the printer behind the printer terminal holder. The data communications socket is in either the printer terminal holder or a separate vehicle dock.Portable PrinterThe dc power connector is on the side of the printer beneath the printer terminal holder. The data communications socket is either in the printer terminal holder or a separate vehicle dock.

Chapter 1 — Using the Printer8 6822 Series 80-Column Printer User’s Manual6822 Printer ModelsFixed Mount PrinterPortable PrinterMobile computersocketMobile computersocketDC PowerconnectorDC Powerconnector

6822 Series 80-Column Printer User’s Manual 92Installing the PrinterThis chapter provides instructions how to set up the 6822 printer for the first time. In this chapter you will find these sections:•Installing the internal battery•Installing the ribbon cartridge•Adjusting the printhead gap•Loading the paper tray•Loading paper in the printer•Inserting a computer in the terminal holder

Chapter 2 — Installing the Printer10 6822 Series 80-Column Printer User’s ManualInstalling the Internal BatteryThe optional internal battery is primarily for portable printers. The battery can go in some fixed mount printers using a cable and a factory-installed adapter.The printer battery recharges automatically when the printer is connected to an external power source. For most installations, the external power source is passed through the printer to the mobile computer. The printer battery does not provide charge to the computer.To install the internal battery1Unlatch and open the printer mechanism.2Lower the battery into the rear of the printer case, as shown.3Attach the battery cable to the battery.4Push the battery down and back under the back edge of the case. The battery should snap into place.5Close and latch the mechanism.Installing the internal batteryNote: Remove the printer battery when storing a printer for more than 30 days. After storage, reinstall the battery and connect the printer to an external power source for at least 14 hours to recharge the battery.Printer mechanismBattery cableBattery

Chapter 2 — Installing the Printer6822 Series 80-Column Printer User’s Manual 11Installing the Ribbon CartridgeMake sure there is a ribbon cartridge in the printer before you print and that the ribbon is fully seated (the cartridge makes a distinct “snap” or “click” when properly seated) with the visible portion of the ribbon straight and even.To install the ribbon cartridge1Turn the ribbon advance knob (in the direction of the raised arrows) to remove any slack in the ribbon.2Squeeze the ribbon cartridge locking tab into the cartridge, then lower the cartridge over the printhead.3Lower the tab side of the cartridge until it clicks.4Release the tab and press down on the arrow to fully seat the ribbon cartridge (tab clicks outward).5Turn the ribbon advance knob (follow raised arrows) to align the ribbon in the front of the printhead.Installing the ribbon cartridgeRibbon LockingtabAdvance knobTighten ribbon

Chapter 2 — Installing the Printer12 6822 Series 80-Column Printer User’s ManualAdjusting the Printhead GapThe head gap adjuster is near the printer mechanism on the side opposite the green thumb wheel. The printhead adjuster has five notches between the printhead and the platen for different paper thicknesses.Verify the thickness of the paper loaded into the printer.To adjust the printhead gap•If you are using single-sheet forms, set the head gap adjuster to the third notch away from the paper.•If you are using multiple-sheet forms (2-ply or 3-ply), set the head gap adjuster to the fourth notch away from the paper.•If you experience frequent head jams, set the head gap adjuster to the fifth notch away from the paper. This may stop the head jams.•If the 2-ply and 3-ply paper have light printing, setting the gap adjuster to a closer setting will darken the print.Adjusting the printhead15

Chapter 2 — Installing the Printer6822 Series 80-Column Printer User’s Manual 13Loading the Paper TrayTo load the paper tray in fixed mount and portable printers1Unlatch and raise the printer mechanism.2Lower a stack of paper, with the original faced up, into the paper tray under the printer mechanism.•The fixed mount printer holds up to 200 3-ply forms about 5 cm (2 in) thick.•The portable printer holds up to 50 3-ply forms about 2.5 cm (1 in) thick.3Pull the top form out and over the rear of the printer mechanism. Lower and latch the printer mechanism.To load paper from the flat paper tray1Hold a stack of paper, up to 6 cm (2.5 in) thick, with the original facing you, and lay the stack flat into the tray. 2Pull the top form out to load into the printer.Loading Paper in the PrinterPositioning the PaperPaper for the 6822 has perforated strips that fit onto the pinfeed holder pins, guiding the paper into the printer. This paper is sold separately in 1, 2, or 3-ply forms. To position the paper1Open the pinfeed holders outward.Note: Do not exceed the recommended amounts of paper quantity or thickness. When loading multiple-sheet paper, be sure to have the original faced up, with the leading edge towards the rear of the printer.Follow these steps to load the paper into the printer, or paper jams may occur.

Chapter 2 — Installing the Printer14 6822 Series 80-Column Printer User’s Manual2Take the top edge of the sheet of paper and position it, original side facing down, over the pinfeed holder pins.3Align the first few holes of the paper, on each side of the paper, onto the pinfeed holder pins.4Close the pinfeed holders.5Raise the paper bail.Positioning the paperAdjusting the Pinfeed HoldersTo adjust the pinfeed holders1With the pinfeed holders open, release the locking tab on the pinfeed holder opposite the green thumb wheel.12345Note: There are two pinfeed holders, one next to the green thumb wheel and one opposite the same wheel. Always loosen the pinfeed holder opposite the green thumb wheel.Note: Adjusting the pinfeed holder next to the green thumb wheel may cause information to print in the wrong place. If this pinfeed holder is moved, correct its location by releasing the pinfeed holder tab, moving the pinfeed holder as close to the green thumb wheel as possible, then locking the pinfeed holder tab, before adjusting the opposite pinfeed holder.

Chapter 2 — Installing the Printer6822 Series 80-Column Printer User’s Manual 152Adjust the pinfeed holder position so that the pins align with the paper.3Close the pinfeed holder.4Ensure that the paper is smooth (no folds, bulges, bows, etc.) between the pinfeed holders. If so, push the locking tab down on the pinfeed holder that you adjusted.Adjusting the pin feed holdersTo feed paper into the printer1Press Form Feed button to feed the paper into the printer.2Lower the paper bail. An empty printer autofeeds new paper approximately 0.25 cm (0.1 in) beyond the top of the paper bail.Thumbwheel (green)PinfeedholderLocked pinfeedholder locking tabReleased pinfeedholder locking tabNote: The ideal distance to feed paper beyond the paper bail may vary due to environmental conditions (such as humidity) and specific aspects of certain paper. Use the green thumb wheel to position the paper to a desired distance according to your conditions.

Chapter 2 — Installing the Printer6822 Series 80-Column Printer User’s Manual 174Slide the computer to fully seat it in the docking connector. Inserting a computer in a terminal holder

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6822 Series 80-Column Printer User’s Manual 193Maintaining the PrinterUse this chapter maintain your 6822 printer. In this chapter you will find these sections:•Cleaning the printer case•Cleaning the printer ribbon•Cleaning the mask spring

Chapter 3 — Maintaining the Printer20 6822 Series 80-Column Printer User’s ManualCleaning the Printer CasePeriodic cleaning helps maintain the appearance and reliability of the printer. When cleaning the printer, inspect both the outside and the inside for signs of damage or wear.Cleaning the Outside of the CaseDo not pour liquid cleaners directly on the printer case. Instead, dampen a soft, lint-free cloth with a quality cleaner and clean the exterior surfaces with this cloth. Do not use solvent solutions. Inspect the DC power jack, all cables, and the remote terminal holder or vehicle dock for damage.Glass cleaners containing ammonia will cause permanent damage to the printer cover.Do not use abrasives or solvents (acetone, ketone, toluene, or xylene) to clean any part of the printer or permanent damage to the printer will occur.Note: MICRO-CLEAN II is the only cleaner recommended for the printer case. Other cleaners can damage the printer case.Note: GUIDE SHAFT CLEANER is recommended for cleaning your 80-column printer guide shafts. Cleaning the printer guide shaft can reduce the number of head jams caused by dirt and buildup. Note: Both cleaners are sold separately.

Chapter 3 — Maintaining the Printer6822 Series 80-Column Printer User’s Manual 21Cleaning the Inside the CaseOpen the printer cover and inspect the ribbon cartridge and all visible moving parts on the printer mechanism for signs of wear or damage.Moving parts in the printer mechanismUse a low-pressure, dry air source, such as canned air, or a vacuum, to remove accumulated paper dust from the printer mechanism.Cleaning the Printer RibbonThe printer ribbon contains a special lubricant to ensure that the fine dot wires inside the printhead receive adequate lubrication. Replace the ribbon frequently to prolong the life of the printhead. The printer requires no additional lubrication.To remove the ribbon cartridge1Move the printhead mechanism to an open area.2Squeeze the ribbon cartridge locking tabs (on the side of the cartridge) against the ribbon cartridge.Let the printer cool before you clean the inside of the printer or you may burn your fingers.Pinfeed holderPaper bailThumbwheel (green)Ribbon cartridgeHead gap adjuster

Chapter 3 — Maintaining the Printer22 6822 Series 80-Column Printer User’s Manual3Lift the ribbon cartridge to remove the ribbon from the printhead. Make sure the ribbon does not catch or get sticky.4Lift the ribbon cartridge out of the printer.Cleaning the Mask SpringCheck the mask spring behind the printhead.If the mask spring appears to be in good condition, install a new ribbon cartridge. If the mask spring is dirty, clean it as described below. To clean the mask spring1Unlatch the printhead locking tabs to release the printhead, lift the printhead aside, then lift up the paper bail. Do not detach the printhead unit.2Remove the clear plastic paper guide that seats the mask spring, if necessary. Use your fingernails to loosen the base of the paper guide, then pull the paper guide straight up from the printer mechanism.3Remove the metal mask spring from the paper guide and clean with a quality cleaner. Replace if damaged.4Insert the mask spring in the paper guide and install the paper guide into the printer.Never use a sharp object to clean between the printhead and the platen (rubber roller). This can damage the mask spring and printhead.

Chapter 3 — Maintaining the Printer6822 Series 80-Column Printer User’s Manual 235Close the paper bail, reinsert the printhead, latch the two printhead locking tabs, and install the ribbon.Cleaning the mask springPrint headlifted asidePrint headlocking tabsMask springRaised paper bail

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