Intermec Technologies 03CN4 Handheld PDA-type device WCDMA/GSM/GPRS/EDGE User Manual 935 029

Intermec Technologies Corporation Handheld PDA-type device WCDMA/GSM/GPRS/EDGE 935 029

Users Manual

CN4Mobile ComputerCN4, CN4eUser’s Manual
ii CN4 Series Mobile Computer User’s ManualIntermec Technologies CorporationWorldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A.www.intermec.comThe information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.© 2009 by Intermec Technologies Corporation. All rights reserved.The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, Intermec Terminal Emulator, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation.There are U.S. and foreign patents as well as U.S. and foreign patents pending.Wi-Fi is a registered certification mark of the Wi-Fi Alliance.Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (www.openssl.org).This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).miniSD is a trademark of the SD Card Association. The SD logo is a trademark.This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:Regex++, Index. (Version 3.31, 16th Dec 2001) Copyright © 1998-2001 Dr John Maddock Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John Maddock makes no representations about the suitability of this software for any purpose. It is provided "as is" without express or implied warranty.
ContentsCN4 Series Mobile Computer User’s Manual iiiContentsBefore You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiSafety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiGlobal Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiWarranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiWeb Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiTelephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiService Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiiPatent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ixWho Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xRelated Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x1 Using the CN4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Introducing the CN4 Mobile Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Finding the Software Build Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5Changing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Managing Power on the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Choosing a Power Management Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . .10Customizing Power Timeouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Entering Characters on the Alphanumeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . .16Entering Characters on the Numeric Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Understanding the Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Using the CN4 as a Cell Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Adjusting the Volume of the Rear Speaker. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Enabling the Vibrate Feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20Using the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22Aligning the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Configuring the Backlight Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Contentsiv CN4 Series Mobile Computer User’s ManualUnderstanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Using the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Improving the Performance of the Area Imager . . . . . . . . . . . . . . . . . . . . .28Capturing Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Using the Image Capture Application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Configuring the Image Capture Application. . . . . . . . . . . . . . . . . . . . . . . .31Capturing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31Capturing Signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Using the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Installing a miniSD or SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36Setting Up GPS on Your CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Using the GPSID Installed on the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39Learning About Additional GPS Options for the CN4. . . . . . . . . . . . . . . . . . . . . . . 412 Connecting and Configuring the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Configuring the CN4 Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34Using Intermec Settings Remotely With SmartSystems Foundation . . . . . . . . . .35Using Intermec Settings Directly On the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36Configuring the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38Activating the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Activating the GSM/EDGE Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40Making a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40Turning the Phone On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41Configuring the CN4 for Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41Configuring 802.11b/g Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . .42Configuring Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42Connecting to a Bluetooth Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43Configuring Bluetooth for Wireless Printing . . . . . . . . . . . . . . . . . . . . . . . 44Connecting to a Bluetooth Audio Device. . . . . . . . . . . . . . . . . . . . . . . . . . .45Configuring Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Using Serial and USB Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Checking the Status of Your Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 47Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Choosing Between Microsoft and Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
ContentsCN4 Series Mobile Computer User’s Manual vSelecting a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49Selecting Microsoft as Your Security Choice. . . . . . . . . . . . . . . . . . . . . . . .53Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .583 Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Developing Applications for the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Installing Applications on the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62Installing Applications Using SmartSystems Foundation. . . . . . . . . . . . . . . . . . . .63Installing Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . 64Installing Applications Using a Storage Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Installing Applications Using the FTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66Launching An Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69Upgrading the CN4 Using SmartSystems Foundation. . . . . . . . . . . . . . . . . . . . . . .70Downloading the Upgrade Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70Upgrading the CN4 Using a miniSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .734 Troubleshooting and Maintaining the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . 77Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78Troubleshooting the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79Resetting the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Warm Booting the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84Cold Booting the CN4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84Clean Booting the CN4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85Cleaning the CN4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Contentsvi CN4 Series Mobile Computer User’s ManualB Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96C Keypads and Keystrokes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104I Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Before You BeginCN4 Series Mobile Computer User’s Manual viiBefore You Begin This section provides you with safety information, technical support information, and sources for additional product information.Safety InformationYour safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.This section explains how to identify and understand dangers, warnings, cautions, and notes that are in this document. Global Services and SupportWarranty InformationTo understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.
Before You Beginviii CN4 Series Mobile Computer User’s ManualWeb SupportVisit the Intermec web site at www.intermec.com to download our current manuals (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product.Telephone SupportIn the U.S.A. and Canada, call 1-800-755-5505. Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.Service Location SupportFor the most current listing of service locations, click Support >Returns and Repairs > Repair Locations.For technical support in South Korea, use the after service locations listed below:AWOO Systems 102-1304 SK Ventium 522 Dangjung-dong Gunpo-si, Gyeonggi-do Korea, South 435-776 Contact: Mr. Sinbum Kang Telephone: +82-31-436-1191 Email: mjyun@awoo.co.krIN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr
Before You BeginCN4 Series Mobile Computer User’s Manual ixTo order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.Patent InformationProduct is covered by one or more of the following patents: 4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373478; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834753; 5834749; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930There may be other U.S. and foreign patents pending.
Before You Beginx CN4 Series Mobile Computer User’s ManualWho Should Read This ManualThis manual is written for the person who is responsible for installing, configuring, and maintaining the CN4 and CN4e Mobile Computer. This manual provides you with information about the features of the CN4 and CN4e, and how to install, configure, operate, maintain, and troubleshoot it.Before you work with the CN4 or CN4e, you should be familiar with your network and general networking terms, such as IP address.Related DocumentsThis table contains a list of related Intermec documents and their part numbers.The Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free.To download documents1Visit the Intermec web site at www.intermec.com.2Click Support > Manuals.3Use the Product Category field, the Product Family field, and the Product field to help you locate the product whose documentation you want to download.Document Title Part NumberCN4 Mobile Computer Quick Start Guide 930-220-xxxCN4e Mobile Computer Quick Start Guide 930-224-xxxModels CN4 and CN4e Compliance Insert 933-185-xxxIntermec Settings Command Reference Manual 937-016-xxxIntermec Developer Library (IDL) Resource Kit Developer’s Guide934-006-xxx
11Using the CN4This chapter introduces the CN4 and CN4e Mobile Computers with Windows® Mobile® 6.1. It also contains hardware and software configuration information to assist you in getting the most out of your computer. This chapter contains these topics:•Using the Battery•Using the Keypad•Understanding the Audio Features•Using the Screen•Understanding the Status LEDs•Using the Imager•Using the Color Camera•Installing a miniSD or SIM Card•Setting Up GPS on Your CN4
Chapter 1 — Using the CN42 CN4 Series Mobile Computer User’s ManualIntroducing the CN4 Mobile ComputerThe Intermec CN4 and CN4e Mobile Computers are ergonomically designed mobile computers built on the Microsoft Windows Mobile® 6.1 operating system. They are lightweight, easy-to-use, and run most software developed for the Windows Mobile platform, including standalone, client-server, and browser-based applications. The CN4 and CN4e support similar feature sets. The CN4e offers extended environmental specifications and larger keys for data intensive applications. The CN4 Series of mobile computers includes both the CN4 and CN4e computers. Throughout this manual, both versions of the computer are referred to as CN4 or CN4 Series.CN4e and CN4 Mobile ComputersThe CN4 Series Mobile Computer with an IEEE 802.11b/g radio installed is Wi-Fi® certified for interoperability with other 802.11b/g wireless LAN devices.
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 3The CN4 and CN4e are available with the following features:•802.11b/g radio standard•Bluetooth® radio standard•128 MB RAM•QWERTY or numeric keypads•Imaging options:•EA21 Standard Area Imager•Color Camera•Wireless Wide Area Network (WWAN) options:•UMTS/HSDPA•GSM/GPRS/EDGE•CDMA/1xRTT/EV-DO Rev AUse this manual to understand how to use the features and options available on the CN4 and CN4e.Finding the Software Build VersionsYou can easily check to see what version of the operating system and the SmartSystems Platform Bundle (SSPB) are loaded on your CN4.Note: The radio also supports the 802.11d standard. The 802.11d standard adds the requirements and definitions for 802.11 WLAN equipment to operate in markets not served by the current standard. For 802.11d support, you need to order the 802.11d version of the CN4. For help, contact your local Intermec representative.Note: For information about the Windows Mobile 6.1 applications installed on the CN4, see the online Help. For additional information about using Windows Mobile 6.1 on the CN4, visit Intermec Knowledge Central at www.intermec.com.
Chapter 1 — Using the CN44 CN4 Series Mobile Computer User’s ManualTo find your operating system version1Tap Start > Internet Explorer.2Tap the Intermec logo. The Intermec page appears and displays the software build information.Using the BatteryThe CN4 Series computers use the following Intermec batteries as a main power source. All have been certified to meet the IEEE 1725 standard for rechargeable batteries.Standard batteries have 8.1 Watt hours capacity and extended batteries have 14.8 Watt hours capacity. You must fully charge the battery before you can use the CN4.Standard and Extended Batteries for CN4 and CN4eComputer Uses This Standard Battery Uses This Extended BatteryCN4 AB8 or AB15 AB9 or AB16CN4e N/A AB9 or AB16The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100°C (212°F) or incinerate it.
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 5Dispose of used batteries promptly. Keep away from children. Contact your Intermec representative for replacement batteries. Several factors determine the life of your battery such as extreme temperatures, input devices, and your usage.Charging the BatteryThe battery pack should be fully charged before you use the CN4 for the first time. If battery temperatures are within the battery charging range of 0° to 40°C (32° to 104°F), the standard battery pack takes up to four hours to charge. The extended battery pack takes up to five hours.The battery is fully charged when the battery status LED shows a steady green. To charge the battery•Insert the battery into a quad battery charger, a single dock, or a multidock, or attach external power to the CN4 with the battery installed. For information on these accessories, see “Accessories” on page 92.Use the next table to understand how long it will take to charge your batteries in some of the CN4 charging accessories.If you fail to replace the low battery immediately, you may lose important data or applications.Note: If the CN4 is not on external power and you remove the battery pack, it goes into Suspend mode. You need to install a charged battery within 5 minutes, or the CN4 resets and you could lose data.Charging Times for CN4 BatteriesCharging Accessory Model Charging TimeQuad Battery Charger AC14 5 hours or lessSingle Dock AD10 5 hours or lessMultidock AD11/AD12 5 hours or less
Chapter 1 — Using the CN46 CN4 Series Mobile Computer User’s ManualChanging the BatteryWhen you remove the battery from the CN4, an internal super capacitor maintains your status, memory, and real-time clock for up to 5 minutes. To maximize this time, suspend the CN4 before changing the battery.To change the battery1Press and release the Power button to suspend the CN4.2Unsnap the top end of the handstrap.3Press the battery release tab to the left until the battery releases, and then lift it away from the CN4.4Place the tabbed end of the battery into the battery compartment, and then press down on the battery until it clicks into place.
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 7Inserting the Battery5Snap the top of the handstrap into place.Checking the Battery StatusThe easiest way to check the status of your battery is to look at the battery icon on the CN4 status bar.The Battery Status LED indicates the charging status.Battery Icon StatusIcon StatusBattery is fully charged.Battery has a medium charge. You should be able to work for several more hours before changing batteries.Battery is low. You need to replace or charge the battery soon.Battery is critically low. You need to replace or charge the battery now.Battery is charging.
Chapter 1 — Using the CN48 CN4 Series Mobile Computer User’s ManualYou can also check the battery status by using the Power application.To check the battery status•Tap Start > Settings > the System tab > Power > the Battery tab.Understanding the Battery Status LED Battery Status DescriptionSteady green The battery is more than 95% charged and CN4 is on a charger.Blinking red The battery is low. CN4 goes into Suspend mode. Charge or replace the battery.Steady red and the CN4 is attached to external power.The battery is charging.Steady red and the CN4 is not attached to external power.The CN4 firmware is not working properly. Cold boot the CN4 as described in “Cold Booting the CN4” on page 84.Steady amber The battery is missing or is unable to charge.If the battery will not charge, it may be because the temperature is outside of the charging range, or you may be using a battery not approved by Intermec. You need to use one of the battery models specified in “Standard and Extended Batteries for CN4 and CN4e” on page 4.Off The CN4 is not on external power and the battery is operating normally.Battery status LED
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 9Maximizing Battery LifeBatteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CN4, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips you can do to maximize the life of your battery.Battery Conservation Tips When You Want To: Do This to Save Battery Power:Operate the CN4 and the Low Battery status icon appears or the Battery light comes on.Press the power button to turn off the CN4. Remove the battery and insert another fully charged battery within five minutes or you may lose data. Or, you can connect the CN4 to an external power source.Stop using the CN4 for five minutes or longer.Make sure the low battery icon is not on the screen and that the Battery light is not turned on. Press the power button to turn off the CN4.
Chapter 1 — Using the CN410 CN4 Series Mobile Computer User’s ManualManaging Power on the CN4By default, the CN4 goes into a lower power mode or turns off after two minutes of inactivity. Press the Power button to resume activity at any time.There are several ways you can manage power:•You can change the amount of time the screen backlight stays on. For help, see “Configuring the Backlight Settings” on page 23.•You can choose a Power Management Profile to manage power based on the way you use your CN4. Each profile turns off the screen and the CN4 at preset times, and maintains data connections differently. For help, see the next section.•You can set the amount of time that the screen stays on, or the amount of time the CN4 stays on after the screen turns off. For help, see “Customizing Power Timeouts” on page 12.Choosing a Power Management Profile1Tap Start > Settings > the System tab > Power Profiler.Store the CN4 for more than a day.If you are storing the CN4 for a few days, like over the weekend, install the charged battery or attach the CN4 to a power source.If you are storing the CN4 for longer, remove and charge the battery, then store both the battery and the CN4 in a cool location.If the battery in storage is not used in several months, you should recharge the battery to keep it at its performance peak.Store the battery outside the CN4.Store the batteries in a charger.Battery Conservation Tips (continued)When You Want To: Do This to Save Battery Power:
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 112From the drop-down list, select Windows Mobile Classic, Windows Mobile Standard, or Windows Mobile Phone.For more information, see the next section, “About Power Management Profiles.”3Tap ok in the upper right corner to save your changes.Power Profiler also provides advanced settings that allow you to fine-tune the power usage. You can choose to have the Power button turn off the screen or turn off the device. About Power Management ProfilesUse the Windows Mobile Standard profile (default) for applications that power off infrequently, such as inventory management or terminal emulation. If the CN4 does not have any activity, the screen turns off, but WAN, LAN, or Bluetooth radio connections are maintained in a low power state. If there continues to be no activity, the CN4 eventually turns off data connections and goes into Suspend mode. To wake up the CN4 and restore network connections, you need to press the Power or Scan button.Note: You can also configure all of the settings in Power Profiler using Intermec Settings. For help with Intermec Settings, see “Configuring the CN4 Parameters” on page 34.
Chapter 1 — Using the CN412 CN4 Series Mobile Computer User’s ManualUse the Windows Mobile Classic profile for systems that batch data and upload it several times a day. This profile does not support constant data connections over WAN, LAN, or Bluetooth. It can only maintain data connections when the CN4 is on and all peripherals are enabled. If the screen is off, you do not have any WAN, LAN, or Bluetooth connections, but the CN4 will still receive incoming phone calls. To wake up the CN4 and restore network connections, you need to press the Power or Scan button.Use the Windows Mobile Phone profile when you have a system that requires network wake-up or you need the CN4 to always be connected to the network. Although the connections are maintained at a low power mode, this setting typically consumes the most power. If the screen turns off, the radios continue to maintain the network connections.Customizing Power TimeoutsFollow the next procedure to adjust the screen and power timeout values. You can set different values for battery and external power.To customize power timeout values1Tap Start > Settings > System tab > Power Profiler.2In the Power Profile tab, tap Enable Advanced Settings.3Tap the Screen Settings tab to change screen timeout values:•Check the Enable Screen Off check box to be able to turn off the screen independently of the CN4.•To change the amount of inactivity time before the screen turns off, move the Battery Power or External Power sliders.For battery power, choose from 1 to 6 minutes.For external power, choose from 1, 2, 5, 10, or 15 minutes, or disable this feature.4Tap the Device Settings tab to change overall CN4 power timeout values:Note: When you set timeout values this way, you override values used by the Power Management Profiles.
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 13•Check the Enable Device Off check box to be able to turn off the CN4 by pressing the Power button. This feature is enabled by default unless you are using the Windows Mobile Phone power profile.•To change the amount of inactivity time before the CN4 turns off and goes into Suspend mode, move the Battery Power or External Power sliders.For battery power, choose from 1 to 6 minutes.For external power, choose from 1, 2, 5, 10, or 15 minutes, or disable this feature.5Tap the Power Button tab to change what happens when you press the Power button:•Choose Turn off the Device if you want to put the CN4 in Suspend mode when you press the Power button. In Suspend mode, data connections are turned off. To restore data connections, you need to press the Power button to wake up the CN4.•Choose Turn off the Screen if you want to leave the CN4 on but with the screen turned off when you press the Power button. This mode uses more power than Suspend mode, but maintains all data connections. Press the Power button to turn the screen on.
Chapter 1 — Using the CN414 CN4 Series Mobile Computer User’s ManualUsing the KeypadThe CN4 can have a QWERTY keypad or numeric keypad. The CN4e supports larger numeric keypads with a phone style (1-2-3 on top) layout.The full alphabetic QWERTY keypad and the alphanumeric keypad are for applications that require primary input of alphabetic data. This keypad also provides special characters, numbers, symbols, and functions by pressing color-coded key sequences.CN4 QWERTY Keypad CN4 Numeric KeypadCN4e Numeric Phone-Style Keypad CN4e Alphanumeric Keypad
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 15The large numeric keypads are for applications that require mainly numeric data. These keypads also lets you enter special characters, including the alphabet, by pressing color-coded key sequences. The CN4e provides larger input keys better suited for blind entry or glove usage.Using the Color-Coded KeysEach keypad available for the CN4 provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay. There are two color-coded modifier keys on the numeric keypad: the orange B key and the green C key. The alphanumeric keypads have only the orange B color-coded modifier key.Capitalizing CharactersTo capitalize a single character on alphanumeric keypads, press the shift key, and then the character. To type all alphanumeric characters as uppercase letters, you can enable the Caps Lock feature on the CN4 keypad. Using the Color-Coded KeysYou Want To: Press: ExampleUse an orange character or function printed above a key.B key (LED illuminates) and then the key with the character or function printed above it (LED turns off).On the CN4 Qwerty keypad, press B and then Q to type the @ character.Use a green character or function printed above a key.C key (LED illuminates) and then the key with the character or function printed above it (LED turns off).On the CN4 numeric keypad, press C and then 2 to type a lowercase a.Lock the orange or green key to stay on. B or C twice. On the CN4e numeric keypad, press C twice and the green LED illuminates and stays on.Unlock a green or orange key. B or C once. Press the B or C once to unlock the key and turn off the LED.
Chapter 1 — Using the CN416 CN4 Series Mobile Computer User’s ManualTo enable Caps Lock•On the QWERTY keypad, press B, then the Shift key. Press the same key sequence to disable the Caps Lock.•On the CN4 numeric keypad, press C 1.•On the CN4e numeric keypads, press C 1.The Caps Lock LED lights up green to show that the CN4 is in the Caps Lock mode. To exit Caps Lock•On the CN4 numeric keypad, press C 1 again.•On the CN4e numeric keypad, press C 1.Entering Characters on the Alphanumeric KeypadThere are a few hidden characters on the alphanumeric keypad that require using the color-coded keys and the Shift key to access. Use the following table to understand how to access these hidden characters on the keypad.Entering Characters on the Numeric KeypadsAbove most of the number keys, there is a grouping of three or four characters of the alphabet. For example, above the 2 key there are the letters “ABC.” To access each letter above the key, you press the key one to four times depending on the placement of the letter.For example, to type the letter “c”:•Press C 2 2 2.To type a letter on the same key as the last letter entered, wait two seconds, then enter the correct series of keystrokes to create the next letter.QWERTY Keypad Hidden Characters To Enter Press“Shift B Z>Shift B .<Shift B X
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 17Using the Power ButtonWhen you press the Power ( ) button, you put the CN4 into Suspend mode. In this lower power mode, the CN4 continues to supply power to all memory, but turns off power to most hardware such as the display. This feature is designed to prolong battery life.Understanding the Audio FeaturesThere are several audio features available on the CN4. There are two speakers, a microphone, an external volume control, and multiple software tools for configuring the volume of sounds.Using the CN4 as a Cell PhoneWhen you use the CN4 as a cell phone, use the microphone and a front speaker for talking on the phone.Note: If you do not have a SIM card installed, it may take up to 30 seconds for the CN4 to suspend. Note: For more information on using the phone, see “Configuring the Phone” on page 38.
Chapter 1 — Using the CN418 CN4 Series Mobile Computer User’s ManualTo adjust the volume of the front speaker1Tap the Volume ( ) icon at the top of the screen.2In the Volume adjust box, tap On.3Use your stylus to move the volume slider for the phone to the desired volume level.Front speakerMicrophonePhone volumeslider
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 19Adjusting the Volume of the Rear SpeakerYou can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or scan bar codes with a scanner. You can set the volume to off, very low, low, medium (default), high, and very high. Use the following table to understand the different ways to adjust the volume.Location of the Rear Speaker and Volume ControlChanging the Volume of the Rear Speaker Way to Adjust Volume ProcedureTap the Volume ( ) icon in the navigation bar.Use the stylus to move the volume slider up or down for the computer. You can also turn the volume on or off and choose to use Vibrate mode.Use Intermec Settings. From the Start menu, choose Settings > the System tab > Intermec Settings. Go to Device Settings > Beeper > Volume. Select the setting you prefer and save your changes before exiting. For help, see “Using Intermec Settings Directly On the CN4” on page 36.Press the side volume control. Press the top of the side volume control to turn the volume up. Press the bottom of the side volume control to turn the volume down.Rear speakerVolume up/down
Chapter 1 — Using the CN420 CN4 Series Mobile Computer User’s ManualEnabling the Vibrate FeatureYou can enable the vibrate feature when audio is difficult to hear, such as in a high noise environment. When enabled, the CN4 vibrates when the scanner performs a good read or when the phone receives a call.To enable the vibrate feature1Tap the Volume ( ) icon at the top of the screen.2In the Volume adjust box, tap Vibrate.Using the ScreenThe CN4 has a 3.5" diagonal, 240x320 pixel (QVGA) transflective TFT-LCD 64K color display.•The Navigation bar displays the Start flag, the Connectivity icon, the Volume icon, and the time and next appointment.•The Today screen displays shortcuts to some of the applications installed on the CN4 and important information for the day.•The Command bar displays the onscreen keyboard icon, Windows Mobile 6.1 links, and icons to any applications that are running, but are hidden from view.Note: For detailed information on the commands available in Intermec Settings, see the Intermec Computer Command Reference Manual (P/N 073529-xxx) available from the Intermec web site.Note: The Volume icon in the Navigation bar changes to look like a vibrating CN4 ( ) when the Vibrate feature is enabled.
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 21The Windows Mobile Today ScreenUsing the StylusYour computer has a stylus for selecting items and entering information on the touch screen. Navigation barToday screenCommand barNote: To help conserve battery power, you can change the amount of time that the screen backlight stays on. For help, see “Configuring the Backlight Settings” on page 23.Functions You Can Perform With the Stylus Action DescriptionTap Touch the screen once with the stylus to select options, open or close applications, or launch menus from the Command bar.Drag Hold the stylus on the screen and drag across the screen to select text and images.Tap and hold Tap and hold the stylus on an item to see a menu of actions available for that item. On the pop-up menu that appears, tap the action you want to perform.
Chapter 1 — Using the CN422 CN4 Series Mobile Computer User’s ManualUnderstanding the Screen IconsUse the screen icons on the Navigation bar and the Command bar to see the battery status, network connections, and so on. Some standard Microsoft icons are included in this table.Aligning the Touch ScreenIf the touch screen does not respond when you tap it with the stylus, you may need to calibrate the screen.To calibrate the touch screen1Tap Start > Settings > the Systems tab > Screen.2Tap Align Screen and follow the instructions to align the screen.3Click ok.Computer Screen Icons Icon DescriptionThe battery is full.The battery is low. You need to replace or charge the battery very soon.The CN4 is on external power and the battery is charging.The volume is turned off. To turn the volume back on, tap this icon and choose your setting.The computer is connected to the network.The computer is not connected to the network.The 802.11b/g radio is connected to the wireless network.The phone is connected to your WAN network.The computer is connected through the USB port to your desktop PC.The iConnect application icon. Tap it to set up Ethernet or Wireless settings.No SIM card is installed.
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 23If the touch screen is so out of alignment that you cannot open the Start menu, you may need to align the screen menu using only the keypad, or as a last resort you can perform a clean boot. For more information about performing a clean boot, see “Clean Booting the CN4” on page 85.To align the touch screen using the keypad1Press the Windows button on the upper left of the keypad.2Press the Down button to select Settings.3Press Enter.4Press the Tab button until the Settings tabs are highlighted.5Press the Right Arrow button to select the System tab (on some keypads this will be the orange button and down button).6Press tab until the Screen icon is highlighted.7Tab to Align Screen and press Enter follow the instructions to align the screen.8Click ok.Configuring the Backlight SettingsBy default, the CN4 goes into Screen Off mode when there is no activity on the computer. Screen Off mode turns off the backlight and display. Press a key or tap the screen to resume activity. It is possible to override the backlight settings by changing the power management settings. For more information on configuring power management, see the next section, “Managing Power on the CN4.”To configure the backlight1Tap Start > Settings > the System tab > Backlight > the Battery Power tab. 2With Turn off backlight if device is not used for checked, select the timeout value (10 seconds, 30 seconds, or 1 to 5 minutes).
Chapter 1 — Using the CN424 CN4 Series Mobile Computer User’s ManualYou can also use Intermec Settings to configure the backlight settings. For more information, see “Configuring the CN4 Parameters” on page 34.Understanding the Status LEDsThe status LEDs above the display show the following information:.Understanding the LEDs LED Color DescriptionNotification Orange The CN4 is notifying you of a pending alarm or message. For more information on the Battery Status LED, see “Understanding the Battery Status LED” on page 8.Good Read Green The CN4 has successfully decoded a bar code.Ready-to-Work indicator™Blue The CN4 is suspending or resuming with the display turned off.Notification LEDBattery status LEDGood Read LED andIntermec Ready-to-Work indicator
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 25The Ready-to-Work indicator (blue light) is for the SmartSystems Foundation application that is part of a wireless network using all Intermec devices. For more information, see “Using Intermec Settings Remotely With SmartSystems Foundation” on page 35. Selected application software programs may also use the indicator for other purposes.For more information on SmartSystems Foundation, visit www.intermec.com and choose Products > Applications and Software > Management > SmartSystems Foundation.Using the ImagerThe area imager in the CN4 can perform multiple tasks:•Reading bar codes, including 1D, 2D, and composite symbologies and postal codes. For more information, see the next section, “Reading Bar Codes.”•Capturing images. Use the imager like a digital camera to take high-quality, greyscale pictures. For more information, see “Capturing Images” on page 29.•Document imaging of full business forms such as bills of lading or invoices. For more information, see “Capturing Documents” on page 31.Blinking blueYou have successfully loaded and activated Intermec Terminal Emulator (ITE).ITE is loaded, but is inactive.Off ITE is missing or disabled.Understanding the LEDs (continued)LED Color DescriptionNote: The blue light may stay on for up to 30 seconds, but will usually turn off after less than 10 seconds. During this time, do not toggle the CN4 on or off and do not remove the battery, or you may corrupt the CN4. If the computer seems to behave erratically, first try warm booting and then cold booting the CN4 as described in “Resetting the CN4” on page 83.
Chapter 1 — Using the CN426 CN4 Series Mobile Computer User’s Manual•Capturing signatures. Use the imager to “photograph” signatures on business forms, or to capture onscreen signatures or line drawings. For more information, see “Capturing Signatures” on page 34.Reading Bar CodesThe CN4 imager can scan 1D and 2D bar code symbologies, composite symbologies, and postal codes. You can position the CN4 in almost any orientation to scan a bar code label.CN4 Imager and Scan Button LocationsImager windowSide scanbuttonFront scanbutton
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 27CN4e Imager and Scan Button LocationsTo read bar codes1Press the power button to turn on the CN4, point the scanner window a few inches from the bar code label, and hold steady.2Press and hold the Scan button. A laser pointer, illumination beam, and aiming frame turn on.Imager windowSide scanbuttonFront scanbuttons
Chapter 1 — Using the CN428 CN4 Series Mobile Computer User’s Manual3Center the pointer over the bar code label and move the CN4 so the bar code fills the aiming frame.4When a bar code label is successfully read, the CN4 makes a high beep and the Good Read LED lights briefly.5Release the Scan button.These bar code symbologies are enabled by default on the CN4: Code 39, Code 128/GS1-128, UPC-A, UPC-E, EAN-8, EAN-13, PDF417, and DataMatrix. If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the computer. Use Intermec Settings to enable and disable symbologies. For help, see “Using Intermec Settings Directly On the CN4” on page 36.Improving the Performance of the Area ImagerIf you experience problems scanning a bar code with the 2D imager, try following some of these tips to improve the performance of your imager.Laser pointer
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 29•Keep your hand as steady as possible while scanning a label.•Position the imager as close to the bar code as possible while still being able to capture the entire bar code.•Enable only the bar codes that you need to use every day.•Choose a Predefined mode in Intermec Settings:aTap Start > Settings > the System tab > Intermec Settings. bTap Data Collection > Internal Scanner > Imager Settings > Predefined Modes and then select one of these options:Capturing ImagesThe Data Collection Resource Kit includes .NET classes you use in your image capture applications. For more information, see “Developing Applications for the CN4” on page 62.The CN4 includes Image Capture, a utility application that demonstrates how you can capture images.Using the Image Capture Application1Tap Start > Programs > Image Capture.Predefined Mode Select if You Are Scanning:1D Only 1D labels.1D and 2D Standard All types of bar code labels.1D and 2D Bright EnvironmentIn high ambient light, such as outdoors in the sunshine.1D and 2D Reflective SurfaceGlossy labels.Custom In conditions that require customized settings. For more information about these settings, commands, and parameters, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx).
Chapter 1 — Using the CN430 CN4 Series Mobile Computer User’s ManualThe Image Capture main screen shows streaming video from the imager.2Point the CN4 at the subject for the image and press Enter. The image appears.3Tap-and-drag to scroll the image.Tap to zoom in, or tap to zoom out.To save the image, tap .To discard the image, tap .By default, images are saved to the My Documents/ImageCapture directory on the CN4. After you save or discard an image, the main screen appears and the CN4 is ready to capture another image.
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 314To view saved images, tap Options and choose Gallery.Tap and to view the images one at a time.Tap to zoom in, or tap to zoom out.To discard the image, tap . To discard all saved images, tap Options and choose Delete All Files.To exit the Gallery, tap Options and choose Exit Gallery.5To close the application, tap ok.Configuring the Image Capture ApplicationThe default Image Capture settings apply to most situations where the ambient lighting is adequate for office work. However, you may need to change those settings depending on the conditions in which images will be captured, such as outdoors in bright sunlight or inside a darkened warehouse.To configure Image Capture settings1Tap Options and choose Settings.2Change settings as needed.3Tap Options and choose Save Changes and Exit, or choose Discard Changes and Exit to abandon your changes.Capturing DocumentsUse the Enhanced Mobile Document Imaging (eMDI) application to capture documents and create electronic files of printed documents.To start the eMDI application•Tap Start > Programs > Document Imaging.Note: A watermark appears in eMDI image files unless you have purchased a valid license. For more information, contact your Intermec sales representative.
Chapter 1 — Using the CN432 CN4 Series Mobile Computer User’s ManualeMDI Main ScreenTo capture a document1Point the CN4 at the document to be captured.2Press and hold the Scan button. A laser pointer, illumination beam, and aiming frame turn on.
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 333Keep the pointer centered on the document and move the CN4 so the aiming frame approaches the edges of the document.When the frame stops flashing, the CN4 captures the document.4Release the Scan button. The captured image appears.5Tap-and-drag to scroll the image.Scan button
Chapter 1 — Using the CN434 CN4 Series Mobile Computer User’s ManualTap to zoom in, or tap to zoom out.To save the image to the Gallery, tap .To discard the image and try again, tap .6To close the application, tap ok.You can use eMDI as a standalone document imaging application, or you can call eMDI from your own application.You can also access the document capture APIs by using components in the Data Collection Resource Kit. For more information on Resource Kits, see “Developing Applications for the CN4” on page 62.For more information on using eMDI, see the Enhanced Mobile Document Imaging User’s Guide (P/N 934-xxx-xxx).Capturing SignaturesA signature capture is a greyscale image of a signature on paper or other business form. To use signature capture in your applications, use the SignatureCapture components in the Data Collection Resource Kit.Ink capture is the process of saving an onscreen image, such as a signature or simple line drawing, to a file. To use ink capture in your applications, use the InkCapture components in the Mobile Gadgets Resource Kit.For more information, see “Developing Applications for the CN4” on page 62.Using the Color CameraThe optional, 2-megapixel color camera with flash is factory-installed in the upper back of the CN4, as shown in the following illustration. Note: The CN4 can be ordered with either a color camera or the area imager, but not both.
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 35Color Camera and Flash LocationYou can take photos in either high-resolution or compressed format, with resolutions up to 1600 x 1200 pixels. When you take a picture, the images are saved as .jpg files and stored in the /My Documents/My Pictures folder.You can use the Pictures & Videos application on the CN4 to take, view, and edit pictures or record and launch video clips stored on the CN4 or a storage card. You can also send pictures and video clips to others or save an image as the background on the Today screen.After the color camera is enabled, you can configure camera options by going to Menu > Options or Menu > Tools > Options from the Pictures & Video screen. While you are in the Pictures & Videos application, you can select Start > Help for more information on using the camera.To take a picture with the camera1Tap Start > Programs > Pictures & Videos.2Tap the Camera option in the grid or tap Camera in the taskbar.CameraFlash
Chapter 1 — Using the CN436 CN4 Series Mobile Computer User’s Manual3Using the screen display as a viewfinder, move the camera until you have the image you want to capture.4Press Enter to save the image. If you select to save your pictures to main memory, they are saved to permanent storage on the CN4.To save picture files1Tap Menu (lower right) then Options to access the Camera tab.2Select where you want to save files to, type a filename prefix, and select a compression level.3Tap ok.Installing a miniSD or SIM CardThe miniSD card and SIM card slots are located below a door inside the CN4 battery compartment.Once the door to the miniSD is opened and closed (for changing, installing, or removing the SIM or miniSD card), the CN4 performs a cold boot. For more information, see “Cold Booting the CN4” on page 84.You can corrupt your miniSD card if you do not follow these installation and removal procedures exactly. Before installing a miniSD card, inspect the gasket in the compartment for any damage or wear, and contact your Intermec representative if you find any damage or wear.
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 37To insert a miniSD or SIM card1Press the Power button to suspend the CN4, and then remove the battery. For help with removing the battery, see “Changing the Battery” on page 6.2Remove the two screws on the miniSD/SIM card slot door.Card Slot Door Screw Locations3Gently lift the door to the card slot.4Insert the SIM card or miniSD card as shown in the next illustrations.Inserting a SIM CardSIM cardSIM card slot
Chapter 1 — Using the CN438 CN4 Series Mobile Computer User’s ManualInserting a miniSD Card5Close the miniSD/SIM card slot door and insert the two screws.6Replace the battery pack and then press the Power button. The CN4 cold boots.Setting Up GPS on Your CN4The integrated Global Positioning System (GPS) receiver in your CN4 delivers standards-based National Marine Electronics Association (NMEA) data strings to GPS applications. However, Intermec recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware. The GPSID is a Microsoft software component that interacts between applications and the GPS hardware. Using the GPSID allows Intermec support for Extended Ephemeris, which enhances GPS performance by:•reducing the amount of time it takes your GPS receiver to acquire a fix.•eliminating the need to obtain precise satellite data information from the GPS satellites.miniSD card slotTo prevent damage to the door, do not overtighten the screws that secure the card slot door.
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 39And, as a Microsoft software component, the GPSID also provides these benefits:•Allows multiple applications to simultaneously access the GPS data stream.•Provides access to GPS data without requiring applications to recognize and parse NMEA syntax.Using the GPSID Installed on the CN4To use the GPSID installed on your CN4, you need to configure the GPSID settings.To configure your GPSID settings1Tap Start > Settings > the System tab. 2Tap External GPS. The GPS Settings screen appears.3On the Programs tab, select the COM port that you want your programs to use to get GPS data from your CN4. 4Tap the Hardware tab, and select these settings.GPS hardware port: COM3Baud rate: 57600Note: COM1 and COM3 are reserved.
Chapter 1 — Using the CN440 CN4 Series Mobile Computer User’s Manual5Tap the Access tab and select the Manage GPS automatically check box.6Tap ok.To enable extended ephemeris1Tap Start > Settings > the System tab. 2Tap iGPS settings. The iGPS Settings screen appears.3Tap the Advanced tab.
Chapter 1 — Using the CN4CN4 Series Mobile Computer User’s Manual 414Select the Enable extended ephemeris check box. NEW SCREEN SHOT ABOVE?5Tap ok.Learning About Additional GPS Options for the CN4Intermec provides enhanced feature support for the Extended Ephemeris data capability. For the latest Extended Ephemeris data files and other CN4 downloads, visit the CN4 downloads page on the Intermec web site at www.intermec.com. For more information about programming for Extended Ephemeris GPS, visit the Intermec Developer Library at www.intermec.com/idl.
Chapter 1 — Using the CN442 CN4 Series Mobile Computer User’s Manual
332Connecting and Configuring the CN4Use this chapter to understand how to configure the CN4 to communicate in your network. This chapter contains these topics:•Connecting to a PC•Configuring the CN4 Parameters•Configuring the Phone•Configuring the CN4 for Your Network•Configuring Wireless Security
Chapter 2 — Connecting and Configuring the CN434 CN4 Series Mobile Computer User’s ManualConnecting to a PCYou can connect the CN4 to your desktop PC to transfer and synchronize files, remotely debug applications, and perform other device management activities. Visit www.windowsmobile.com/getstarted to learn more about synchronizing your CN4 with a desktop PC.Use Microsoft ActiveSync to establish a connection between your CN4 and PC. ActiveSync can be downloaded for free from Microsoft. To establish an ActiveSync partnership between your CN4 and PC, you need to physically connect your CN4 to your PC using one of these methods:•AD10 single dock and USB to mini-USB cable•AA18 USB adapter and USB cableTo establish an ActiveSync partnership1Download ActiveSync from the Microsoft web site and install ActiveSync on your PC. When installation is complete, the Get Connected dialog box appears.2Follow the onscreen instructions to establish a partnership.When the partnership is established, the Microsoft ActiveSync screen appears on your PC.Configuring the CN4 ParametersYou can configure many parameters on the CN4 such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuratin parameters determine how the CN4 operates.
Chapter 2 — Connecting and Configuring the CN4 CN4 Series Mobile Computer User’s Manual 35Settings and other information can be viewed and changed on the CN4 by using the Intermec Settings application on the computer. There are two ways to access Intermec Settings:•Remotely via Intermec SmartSystems Foundation. When you use SmartSystems, you can remotely configure all your CN4 computers as well as other SmartSystems-enabled Intermec computers and peripherals. For more information, see the next section.•Directly on the CN4. Using Intermec Settings on the CN4 changes only the settings on that computer. For more information, see “Using Intermec Settings Directly On the CN4” on page 36.Using Intermec Settings Remotely With SmartSystems FoundationIntermec’s SmartSystems™ Foundation is a software platform that lets you manage all of your SmartSystems-enabled devices simultaneously from a central server. The SmartSystems console displays all of the SmartSystems-enabled computers in your network.For more information about SmartSystems Foundation, go to the Intermec web site at www.intermec.com/SmartSystems.Your CN4 is SmartSystems-enabled, which lets you open Intermec Settings from the SmartSystems console to remotely configure all of your CN4 computers.To open Intermec Settings from the SmartSystems console1In the SmartSystems console, right-click a CN4.2Select Intermec Settings.
Chapter 2 — Connecting and Configuring the CN436 CN4 Series Mobile Computer User’s ManualIntermec Settings Opened From the SmartSystems Console3Change settings as needed. As you choose parameters, information on each parameter appears in the upper right-hand pane of the Intermec Settings browser.4When you are done making changes, choose File > Save Settings.For help with using Intermec Settings, in the browser click Help > Contents to see the Intermec Settings Help.For information on all parameters in Intermec Settings, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx).Using Intermec Settings Directly On the CN4You can use Intermec Settings on the CN4 to configure the computer and view system information.
Chapter 2 — Connecting and Configuring the CN4 CN4 Series Mobile Computer User’s Manual 37To use Intermec Settings1On the CN4, tap Start > Settings > the System tab > Intermec Settings.2Tap a menu bar. A new menu or a list of configurable items appears.3In a list of configurable items, choose options and tap OK. Your changes are saved and a “Changes saved” message appears briefly onscreen.Tap Back or to go back to the previous screen.Tap to return to the main menu.For more information on all parameters in Intermec Settings, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx).
Chapter 2 — Connecting and Configuring the CN438 CN4 Series Mobile Computer User’s ManualConfiguring the PhoneThe CN4 supports two types of cellular phone technology:•CDMA EV-DO Rev A•UMTS and GSM/EDGEWith the radio module installed in the CN4, you can send and receive telephone calls as well as transmit data through wide-area (WAN) cellular networks.The CN4 provides a phone speaker, microphone, and speakerphone. It also supports Bluetooth headsets or hands-free kits.The factory default setting for the phone is enabled. After you activate the phone, you can customize the features of the phone and network settings. For help, refer to the Windows Mobile online help on your CN4.Activating the CDMA PhoneThe CDMA WAN radio module is installed at the factory. To activate your CDMA CN4 device, you need to contact the carrier you have chosen and set up accounts for each device. Use the following table to view the carriers that Intermec currently supports. If your carrier is not listed in the table, please contact Intermec product support to see if it is now supported.The carrier will require the Electronic Serial Number (ESN) to start the activation process. You can find the ESN:•on a label located in the upper right corner of the battery compartment. •on the outside of the CN4 shipping box. Currently Supported CarriersCountry CarrierUnited States Alltel, Sprint, VerizonCanada Bell Mobility, Telus
Chapter 2 — Connecting and Configuring the CN4 CN4 Series Mobile Computer User’s Manual 39The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Intermec representative can guide you through the process. After you supply the ESN to your carrier, they will respond with values that you must enter using the Windows Mobile Activation Wizard (if required). Some of the supported carriers do not require you to enter any values. The following table shows the carriers, the correct activation method to use, and the values that you need to activate your phone. Values Required for CDMA Phone Carrier Activation Method Activation Values You NeedAlltel Dial *22899 None - all parameters are automatically transferred wirelessly.The Activation Wizard is disabled for Alltel.Bell Mobility Activation Wizard Service Programming Code (SPC), also called the activation codeMobile Directory Number (MDN)Mobile Station Identification Number (MSIN)System ID (SID)Network ID (NID)Mobile Country Code (MCC)Mobile Network Code (MNC)UsernamePasswordSprint Activation Wizard Master Subsidy Lock (MSL), also called the activation codeMDNMobile Station Identifier (MSID)Telecom New Zealand Activation Wizard SPCSIDNIDTelus Dial *22803 None - all parameters are automatically transferred wirelessly.
Chapter 2 — Connecting and Configuring the CN440 CN4 Series Mobile Computer User’s ManualAfter you complete the activation process, the settings you enter are permanently stored in the CDMA module. Changing the OS or SSPB loads will not affect any of the settings or activation parameters stored in the WAN modem.To start the Activation Wizard 1Tap Start > Phone from the Today screen.2In the Phone application, tap Menu > Activation Wizard from the bottom of the screen.Activating the GSM/EDGE PhoneYou use a SIM card to activate the GSM/EDGE phone on the CN4. You can purchase the SIM card from your network provider.To activate the GSM/EDGE phone•Install the SIM card in the CN4. For help, see “Installing a miniSD or SIM Card” on page 36. The CN4 warm boots after you install the battery.You may need to configure network settings for your provider. For information, tap Start > Help and see the procedures in the Windows Mobile online Help. Or, contact your network provider.Making a Phone CallAfter you activate your phone, you are ready to start making phone calls.To make a phone call1Tap Start > Phone.2Tap the keys to enter the telephone number you want to call.3Tap the Talk button.Verizon Dial *22899 None - all parameters are automatically transferred wirelessly.You can also use the Activation Wizard with Verizon.Values Required for CDMA Phone (continued)Carrier Activation Method Activation Values You Need
Chapter 2 — Connecting and Configuring the CN4 CN4 Series Mobile Computer User’s Manual 41Turning the Phone On and OffIf you have Intermec Security enabled on the CN4, use the iConnect utility to turn the phone on or off. If Microsoft Security is enabled on the CN4, use the Wireless Manager application to turn the phone on or off. For information on enabling and configuring Microsoft security, see “Selecting Microsoft as Your Security Choice” on page 53.You can use the Wireless Manager to enable and disable Bluetooth, Wi-Fi, and the phone.To turn on the phone using the wireless manager1Tap Start > Settings > the Connections tab > Wireless Manager.2In the Wireless Manager, tap Phone. The phone turns on.3Tap Menu > Phone Settings to configure the phone. For help, see the next procedure, “Activating the CDMA Phone.”4Tap Done to close the Wireless Manager.Configuring the CN4 for Your NetworkThe CN4 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CN4 using:•802.11b/g radio communications.•Bluetooth communications.•Ethernet communications•USB and serial communications.
Chapter 2 — Connecting and Configuring the CN442 CN4 Series Mobile Computer User’s ManualConfiguring 802.11b/g Radio CommunicationsYour CN4 has an 802.11b/g radio to transfer data using wireless communications and supports the TCP/IP network protocols. This section of the manual assumes that your wireless network is set up, including your access points.To use wireless communications in a TCP/IP network1Configure these parameters on each CN4 in the network:•Network name (SSID)•IP settings (if not using DHCP)2Make sure your CN4 is talking to the network and that the network can see your CN4.3Configure security. For help, see “Configuring Wireless Security” on page 48.Configuring Bluetooth CommunicationsYour CN4 is Bluetooth™ enabled, which lets you connect to other Bluetooth devices, such as scanners, printers, or audio devices.You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is turned off.To turn on the Bluetooth radio1Tap Start > Settings > the Connections tab > Bluetooth > the Mode tab.2Tap Turn on Bluetooth.Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage.
Chapter 2 — Connecting and Configuring the CN4 CN4 Series Mobile Computer User’s Manual 433(Optional) If you want your CN4 to be visible to other Bluetooth devices, tap Make this device visible to other devices.4Click ok.The Bluetooth radio maintains its state through a warm or cold boot and maintains virtual COM ports. But, if you clean boot your CN4 you need to recreate pairings to devices.You can also access Bluetooth settings using Intermec Settings. To access Bluetooth settings using Intermec Settings•In Intermec Settings, tap Communications > Bluetooth.For more information about Bluetooth settings, see the Intermec Computer Command Reference Manual (P/N 073529).Connecting to a Bluetooth ScannerYou can connect to an Intermec Bluetooth scanner, such as the SF51 or SR61, using one of these methods:•Scan the association bar code label that ships with the CN4.•Run the Wireless Scanning Wizard.To connect to a Bluetooth scanner with the association label1Make sure that the Bluetooth radio on your CN4 is enabled and that your CN4 is discoverable and connectable. For help, see the previous section, “Configuring Bluetooth Communications.”
Chapter 2 — Connecting and Configuring the CN444 CN4 Series Mobile Computer User’s Manual2Make sure that your Bluetooth scanner is on.3When prompted, enter the passcode for your scanner. The default passcode for Intermec Bluetooth scanners is 0000.4Tap Finish.To connect to a Bluetooth scanner with the Bluetooth Scanner Wizard1Select Start > Settings > the System tab > Wireless Scanning.2Follow the onscreen instructions to connect to a wireless scanner.Configuring Bluetooth for Wireless Printing1Make sure Bluetooth power is on. For help, see the procedure in “Configuring Bluetooth Communications” on page 42.2Select Start > Settings > the System tab > Wireless Printing.
Chapter 2 — Connecting and Configuring the CN4 CN4 Series Mobile Computer User’s Manual 453Tap Search to find a printer, or tap Manual to enter a device address. Follow the onscreen instructions to select the current wireless printer.4(Optional) Tap Print Test Page. The printer prints out the test page.After you configure Bluetooth wireless printing, you can use an application that opens the wireless printing COM port on your CN4. For help with developing applications, see the Bluetooth Resource Kit, part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl.Connecting to a Bluetooth Audio DeviceUse the Bluetooth Audio applet to discover, activate, and connect to Bluetooth audio devices such as a headset. This enables system sounds to be monitored through the headset.To connect to a Bluetooth audio device1Select Start > Settings > the System tab > Bluetooth Audio. The Bluetooth Audio screen appears.Note: You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the Bluetooth Resource Kit documentation.
Chapter 2 — Connecting and Configuring the CN446 CN4 Series Mobile Computer User’s Manual2Follow the onscreen instructions to connect to a Bluetooth audio device.Configuring Ethernet CommunicationsYou connect your CN4 to your Ethernet network with an Ethernet cable and one of these accessories:•AD10 single dock with an Ethernet/modem (AA12/AA13) adapter•AD11 Ethernet multidock•AA16 Ethernet snap-on adapterTo use your CN4 in an Ethernet network1Connect the CN4 to an Ethernet network with an AD10, AD11, or AA18. Ethernet communication is enabled by default on the CN4.2Configure these network parameters:•If you have a DHCP server, enable DHCP.•If you do not have a DHCP server, set these parameters:aIP addressbSubnet maskcDefault router3If necessary, set these parameters:•Primary and secondary DNS servers•Primary and secondary WINS servers
Chapter 2 — Connecting and Configuring the CN4 CN4 Series Mobile Computer User’s Manual 474Make sure that your CN4 is communicating with the network and that the network can see your CN4.Using Serial and USB CommunicationsYou can use these CN4 accessories to transmit data to and receive data from another device through serial or USB communications:•AD10 single dock•AV6 vehicle dock (AV9 for CN4e)•AD11 multidock•AA18 USB adapter•AA17 RS-232/DEX adapterFor more information about these accessories and how to order them, see “Accessories” on page 92..Checking the Status of Your Wireless ConnectionAfter you configure your wireless settings, you can use iConnect to check the status of your connection. You can also use iConnect to configure the network settings and test the connection of your CN4 against the network.To check the status of your wireless connection1Tap the iConnect icon ( ) in the lower right corner of the Today screen.2From the iConnect menu, select Status > Wireless. The Wireless Status screen appears and checks the connection.To configure the network settings•From the iConnect menu, tap Tools > Wireless Settings.To test the connection of your CN4 against your network•From the iConnect menu, select Tools > Ping Test.
Chapter 2 — Connecting and Configuring the CN448 CN4 Series Mobile Computer User’s ManualConfiguring Wireless SecurityThe CN4 provides four types of security for your wireless network: •Wi-Fi Protected Access 2 (WPA2™)•Wi-Fi Protected Access (WPA)•802.1x•WEPThis section explains how to configure wireless security on your CN4. If you choose not to use security, see “Disabling Security” on page 58. Intermec recommends that you always implement security.You must use either Funk or Microsoft security to implement your security solution. For details, see the next section, “Choosing Between Microsoft and Funk Security.”If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly configured.Choosing Between Microsoft and Funk SecurityThe CN4 supports both Funk and Microsoft security. The option you choose depends on your network security needs.Note: Your security choice does not depend on your authentication server. For example, you can choose Funk security if you use Microsoft Active Directory® to issue certificates.Understanding Microsoft and Funk SecuritySecurity Choice DescriptionMicrosoft Microsoft security dynamically selects wireless networks based on your preferences. If you are primarily using the CN4 to connect to WiFi hotspots, you may want to use Microsoft security. To use Microsoft security, you need to select it as your security choice. For help, see “Selecting Microsoft as Your Security Choice” on page 53.
Chapter 2 — Connecting and Configuring the CN4 CN4 Series Mobile Computer User’s Manual 49Selecting a Funk Security ProfileYou can define up to four profiles for Funk security. Different profiles let your CN4 communicate in different networks without having to change all of your security settings. For example, you may want to set up one profile for the manufacturing floor and one for the warehouse. By default, the active profile is Profile 1.To select a Funk security profile1Start Intermec Settings.2Choose Communications > 802.11 Radio > Funk Security.3Tap a profile. A list of configurable settings appears.4(Optional) In the Profile Label text box, enter a meaningful name for your profile.5Configure your security settings. For help, see the next sections.6Repeat Steps 3 through 5 for each profile you want to define.7Select one profile as the active profile by tapping Active Profile and choosing a profile from the list.Funk (default) Funk security offers features that are similar to Microsoft security, but Funk also offers these features:•CCX v4.0 compliance•Support for LEAP and TTLS•Configuration of up to four profilesIf you are using the CN4 in a static environment that requires a high level of security, you should use Funk security.To use Funk security, you need to select a profile. For help, see the next section, “Selecting a Funk Security Profile.”Understanding Microsoft and Funk SecuritySecurity Choice DescriptionNote: You can also use the Profile Wizard to configure most wireless security settings. To start the Profile Wizard, tap the iConnect icon ( ) in the lower right corner of the Today screen and select Tools > Wireless Settings.
Chapter 2 — Connecting and Configuring the CN450 CN4 Series Mobile Computer User’s Manual8Tap OK. Your settings are saved.Configuring WPA Security With Funk SecurityUse these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or WPA2-PSK security on your CN4 with Funk security.To configure WPA-802.1x or WPA2-802.1x with Funk security1Make sure the communications and radio parameters on your CN4 are configured.2Make sure Funk is selected as your security choice.3Start Intermec Settings.4Choose Communications > 802.11 Radio > Funk Security.5Select the profile you want to configure.6For Association, choose WPA or WPA2. Encryption automatically defaults to TKIP or AES, respectively.7For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS.8If you choose TTLS or PEAP:aFor Prompt for Credentials, choose Enter credentials now.bEnter a User Name and User Password.cFor Validate Server Certificate, choose Yes.If you choose TLS:aLoad a user and root certificate on your CN4. For help, see “Loading a Certificate” on page 57..bEnter a User Name and Subject Name.cFor Validate Server Certificate, choose Yes.Note: You can use Prompt for Credentials to troubleshoot your network connection. Note: The correct date must be set on your CN4 when you enable Validate Server Certificate.
Chapter 2 — Connecting and Configuring the CN4 CN4 Series Mobile Computer User’s Manual 51d(Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name.9Tap OK. Your settings are saved.To configure WPA or WPA2 with Funk security1Make sure the communications and radio parameters on your CN4 are configured.2Make sure Funk is selected as your security choice.3Start Intermec Settings.4Choose Communications > 802.11 Radio > Funk Security.5Select the profile you want to configure.6For Association, choose WPA or WPA2.7For 8021x, choose None.8For Pre-Shared Key, enter the pre-shared key or passphrase. The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN4 internally converts it to a pre-shared key.This value must match the passphrase on the authenticator.9Tap OK. Your settings are saved.Configuring 802.1x Security With Funk Security1Make sure the communications and radio parameters on your CN4 are configured.2Make sure Funk is selected as your security choice.3Start Intermec Settings.4Choose Communications > 802.11 Radio > Funk Security.5Select the profile you want to configure.6For Association, choose Open.7For Encryption, choose WEP.8For 8021x, choose TTLS, PEAP, or TLS.9If you choose TTLS or PEAP:
Chapter 2 — Connecting and Configuring the CN452 CN4 Series Mobile Computer User’s ManualaEnter a User Name.bFor Prompt for Credentials, choose Enter credentials now. cEnter a User Password.dFor Validate Server Certificate, choose Yes .If you choose TLS:aLoad a user and root certificate on your CN4. For help, see “Loading a Certificate” on page 57..bFor Validate Server Certificate, choose Yes.cEnter a User Name and Subject Name.d(Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name.10 Tap OK. Your settings are saved.Configuring LEAP Security on Your CN4 1Make sure the communications and radio parameters on your CN4 are configured.2Make sure Funk is selected as your security choice.3Start Intermec Settings.4Choose Communications > 802.11 Radio > Funk Security.5Select the profile you want to configure.6For 8021x, choose LEAP.7For Association, choose Open, WPA, WPA2, or Network EAP. Encryption automatically defaults to TKIP if you choose WPA, AES if you choose WPA2, and WEP if you choose Open or Network EAP.8For Prompt for Credentials, choose Enter credentials now.9Enter a User Name and User Password.10 Tap OK. Your settings are saved.Note: You can use Prompt for Credentials to troubleshoot your network connection.
Chapter 2 — Connecting and Configuring the CN4 CN4 Series Mobile Computer User’s Manual 53Configuring Static WEP Security With Funk Security1Make sure the communications and radio parameters on your CN4 are configured.2Make sure Funk is selected as your security choice.3Start Intermec Settings.4Choose Communications > 802.11 Radio > Funk Security.5Select the profile you want to configure.6For Association, choose Open.7For Encryption, choose WEP.8For 8021x, choose None.9Define a value for the keys you want to use. You can define up to four keys (Key 1 through Key 4).Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5- byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.10 For Transmit key, choose the key you want to use for transmitting data.11 Tap OK. Your settings are saved.Selecting Microsoft as Your Security ChoiceThe default security setting is Funk. If you want to use Microsoft security, you need to select it as your security choice. After you select Microsoft as your security choice, you will be prompted to save your settings and reset your CN4 for your change to take effect.With Microsoft as your security choice, you can configure:•WPA •802.1x•Static WEPTo select Microsoft security as your security choice1Select Start > Settings > the System tab > Intermec Settings. The Intermec Settings application appears.2Select Communications > 802.11 Radio > Security Choice.
Chapter 2 — Connecting and Configuring the CN454 CN4 Series Mobile Computer User’s Manual3From the Security Choice list, select Microsoft Security. An alert box appears telling you that you must save your settings and warm boot the CN4 for the new security choice to take effect.4Tap Yes. The CN4 resets and starts with Microsoft Security as the Security Choice.Configuring WPA Security With Microsoft SecurityUse these procedures to set WPA-802.1x and WPA-PSK security on your CN4 with Microsoft security.To enable WPA-802.1x with Microsoft security1Make sure the communications and radio parameters on your CN4 are configured.2Start Intermec Settings.3Choose Communications > 802.11 Radio > Microsoft Security.4For Infrastructure Mode, choose Infrastructure.5For Network Authentication, choose WPA. Data Encryption automatically defaults to TKIP.6For 802.1x Authentication, choose either MD5, TLS, or PEAP.7If you choose TLS:aTap Properties and tap the Run App button. The Auth. Settings dialog box appears.bTap the Select button.cSelect your certificate from the list and press Enter. The User Logon dialog box appears.dEnter a User Name and Domain and press Enter.If you choose PEAP:aSelect Properties and tap the Run App button. The Auth. Settings box appears.bSelect Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears.cEnter a User Name and Password and select Save Password.d(Optional) In the Domain field, enter the Active Directory domain associated with the user account.
Chapter 2 — Connecting and Configuring the CN4 CN4 Series Mobile Computer User’s Manual 55ePress Enter.8Save your settings and exit Intermec Settings.To enable WPA-PSK with Microsoft security1Make sure the communications and radio parameters on your CN4 are configured.2Start Intermec Settings.3Choose Communications > 802.11 Radio > Microsoft Security.4For Infrastructure Mode, choose Infrastructure.5For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP.6For Pre-Shared Key, enter the pre-shared key or the passphrase.The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CN4 internally converts it to a pre-shared key.This value must match the passphrase on the authenticator.7Tap OK. Your settings are saved.Configuring 802.1x Security with Microsoft Security1Make sure the communications and radio parameters on your CN4 are configured.2Start Intermec Settings.3Choose Communications > 802.11 Radio > Microsoft Security.4For Infrastructure Mode, choose Infrastructure.5For Network Authentication, choose Open.6For Data Encryption, choose WEP.7For 802.1X Authentication, choose TLS or PEAP.8If you choose TLS:aSelect Properties and tap the Run App button. The Auth. Settings box appears.bTap the Select button.
Chapter 2 — Connecting and Configuring the CN456 CN4 Series Mobile Computer User’s ManualcSelect your certificate from the list and press Enter. The User Logon dialog box appears.dEnter a User Name and a Domain. and press Enter.If you choose PEAP:aSelect Properties and tap the Run App button. The Auth. Settings box appears.bSelect Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears.cEnter a User Name and Password and select Save Password.d(Optional) In the Domain field, enter the domain.ePress Enter.9For Network Key Setting, choose Automatic.10 Save your settings and exit Intermec Settings.Configuring Static WEP Security With Microsoft Security1Make sure the communications and radio parameters on your CN4 are configured.2Start Intermec Settings.3Choose Communications > 802.11 Radio > Microsoft Security.4For Network Authentication, choose Open.5For Data Encryption, choose WEP.6For Network Key Setting, choose Enter Key and Index.7For Network Key Value, enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio.Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.8For Network Key Index, select the key you want to use for data transmission.9Tap OK. Your settings are saved.
Chapter 2 — Connecting and Configuring the CN4 CN4 Series Mobile Computer User’s Manual 57Loading a CertificateIf you choose to use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CN4 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key. They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority.To import a root certificate1Tap the iConnect icon ( ) in the lower right corner of the Today screen. The iConnect pop-up menu appears.2Select Tools > Wireless Settings. The Profile Wizard appears.3Tap Edit Selected Profile > the Security tab > Get Certificates.4To import a root certificate:aTap the <<< button next to the Import Root Certificate field to select the root certificate (DER-encoded .cer file) to import.bClick Import Root Cert to install the selected certificate.5To import a user certificate:Note: PFX encoded certificates are also supported. Tap the Import pfx button to import a PFX encoded certificate.
Chapter 2 — Connecting and Configuring the CN458 CN4 Series Mobile Computer User’s ManualaTap the <<< button next to the Certificate Path field to select the user certificate (DER-encoded .cer file without the private key) to import.bTap the <<< button next to the Key Path field to select the private key (.pvk file) which corresponds to the user certificate you selected.To import a certificate from an IAS server:aTap Web Enrollment.bEnter the User, Password, and Server (IP address) to log into the server.cTap OK. A dialog box appears asking if you want to load the root certificate.dTap OK. The Enrollment Tool message box appears telling you that the certificate has been added.eTap OK to close the message box.Disabling SecurityIf you choose not to use security with your wireless network, you can disable it on the CN4. Intermec recommends that you always set security in your network.To disable security1Open Intermec Settings.2Choose Communications > 802.11 Radio > Security Choice and select Microsoft Security. An alert box appears telling you that you must save your settings and warm boot the CN4 for the new security choice to take effect.3Tap Yes. The CN4 resets and starts with Microsoft Security as the Security Choice.4Open Intermec Settings.5Choose Communications > 802.11 Radio > Microsoft Security.6For Network Authentication, choose Open.7For Data Encryption, choose Disabled.8Tap OK. Your settings are saved.
613Developing and Installing ApplicationsUse this chapter to understand the guidelines for developing applications and installing them on the CN4. This chapter contains these sections:•Developing Applications for the CN4•Installing Applications on the CN4•Freeing Up Virtual Memory for Applications•Launching An Application Automatically•Upgrading the System Software
Chapter 3 — Developing and Installing Applications62 CN4 Series Mobile Computer User’s ManualDeveloping Applications for the CN4Use the Intermec Resource Kits to develop applications to run on the CN4. The Resource Kits are a library of C++ and .NET components grouped by functionality that you can use to create applications for the computer. The Resource Kits are part of the Intermec Developer Library (IDL), and can be downloaded from the Intermec web site at www.intermec.com/idl. For more information, see the Intermec Developer Library Resource Kit Developer’s Guide (P/N 934-006-xxx).Installing Applications on the CN4There are several ways you can install applications on your mobile computer:•You can package your application as a cabinet (.cab) file.•If you have a simple application, you may only need to deliver the .exe file.•You can copy a directory structure that contains the application, supporting files, DLLs, images, and data files.Intermec recommends using .cab files to install your applications. The mobile computer uses standard Windows Mobile .cab files and will install third-party .cab files. You can have your .cab files place your application in any of these memory locations on the mobile computer: •The Object Store or the Flash File Store. The Object Store is a OneNand® flash that looks like a disk. The Flash File Store is an area of storage which is embedded in a section of the system flash memory. This storage is not erased during a reset, although it might be erased during the reflashing process. In addition to storing applications and data files, you have the option to store persistent registry information to the Flash File Store region.•The optional miniSD card. If you are using a miniSD card, this should be the primary location to place application installation files. The miniSD card creates the Storage Card folder on the CN4.
Chapter 3 — Developing and Installing ApplicationsCN4 Series Mobile Computer User’s Manual 63•The non-volatile Flash File Store region of the storage. Use the small non-volatile Flash File Store region to hold .cab files that rebuild the system at clean boot or install applications from a .cab file into the Flash File Store so that they are “ready-to-run” when you perform clean boot. Since the flash in the system has a limited number of write cycles, do not use the Flash File Store for excessive writing.Files copied to any of these locations are safe when you cold boot the computer as long as the AutoRun system is installed in the appropriate location. When you copy a .cab file to the \CabFiles folder, the folder automatically extracts that .cab file on every cold boot. For more information about AutoRun, see the Intermec Developer’s Library (IDL) Resource Kit Developer’s Guide which is available from www.intermec.com/idl. There are several ways you can install files and applications on the computer:•SmartSystems Foundation•ActiveSync•miniSD card•FTP server•Wavelink AvalancheThe following sections explain how to use each one of these processes to install your application on the computer.Installing Applications Using SmartSystems FoundationYou can use the SmartSystems console to drag-and-drop Intermec applications onto your mobile computers. The computer ships with the SmartSystems client, which means it is SmartSystems-enabled. The console is part of SmartSystems Foundation. For more information about SmartSystems Foundation, go to the Intermec web site at www.intermec.com/SmartSystems. For help using the console, see the online help.To use SmartSystems console to install an application1Download your application file from the Intermec web site and unzip it on your desktop PC.
Chapter 3 — Developing and Installing Applications64 CN4 Series Mobile Computer User’s Manual2Double-click the application file to install it. The application file should appear in the Software Vault.3From the SmartSystems console in the Software Vault, drag-and-drop the application onto each mobile computer in your network or drop the application on a group of mobile computers contained in a folder.You can also use SmartSystems Scan-to-Connect to connect the CN4 to your network and install software. For more information,see the SmartSystems Foundation Console online Help.Installing Applications Using Microsoft ActiveSyncYou can use Microsoft ActiveSync to establish a connection between your PC and the computer. ActiveSync transfers files, synchronizes files, performs remote debugging, and other device management activities. For more information on installing and using ActiveSync, see “Connecting to a PC” on page 34.You can have a serial or USB ActiveSync connection to the mobile computer. When you only have a few computers to update, you can copy files using Windows Explorer on a PC.This procedure assumes that Microsoft ActiveSync is installed on your PC and is up and running.To install an application on the computer using ActiveSync1Connect to the CN4 via ActiveSync. For help, see “Connecting to a PC” on page 34.2Click Explore. The Mobile Device window appears, showing the files and folders on the CN4.3On your desktop PC, locate the .cab file you want to download to the mobile computer and copy it.4From the Mobile Device window, open the My Windows Mobile-Based Device folder and navigate to the folder where you want to paste the .cab file.5Paste the .cab file into the desired folder.6When you are done copying files, warm boot or cold boot the mobile computer.
Chapter 3 — Developing and Installing ApplicationsCN4 Series Mobile Computer User’s Manual 657After the mobile computer is done booting, tap Start > Programs > File Explorer to locate the newly copied files.8Tap the .cab files to install them.Installing Applications Using a Storage CardIf you have a miniSD card for your CN4, it is the best place for you to install applications. For more information, see “Installing a miniSD or SIM Card” on page 36.To install applications using the storage card1Copy your application file to the miniSD card.2Remove the miniSD card from the adapter card and insert it into the CN4.3On your CN4, navigate to the storage card folder and run your application.Installing Applications Using the FTP ServerThe CN4 has a built-in FTP server that connects to a network through Ethernet, 802.11 b/g, or WAN (Wireless Access Network). You can use the server to transfer your application file to the computer. Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the computer. This option is useful when you need to send files to a large number of computers.The easiest way to manage the FTP server is to enable the FTP menu within iConnect.To enable the FTP menu•Create this DWORD registry key and set it to a value of 1:HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\ShowFTPMenu The iFTP menu is available the next time you start iConnect.To manage the state of the FTP server•Modify these existing registry keys:HKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpAutoStartHKEY_CURRENT_USER\Software\iConnect2\IConnect\Settings\FtpHeartbeat where 1 = enable and 0 = disable.
Chapter 3 — Developing and Installing Applications66 CN4 Series Mobile Computer User’s ManualFreeing Up Virtual Memory for ApplicationsYou can use the InstallSelect application to reduce the amount of virtual memory used by portions of the SmartSystems Platform Bundle (SSPB). Freeing up virtual memory provides you with more space to load and run custom applications. In technical terms, virtual memory allows software to run in a memory address space whose size and addressing are not necessarily tied to the physical memory of the computer.InstallSelect manages the installation of value-added software features of the computer. Removing software features may result in loss of computer functionality or the ability to manage device settings. To free up virtual memory, select items from the InstallSelect list that you do not want to install. When you perform a clean boot, the items you selected are not installed. However, you can reinstall any of these SSPB components at any time with InstallSelect. Be sure to back up any related files that you want before you use the InstallSelect application. The InstallSelect application is part of the SSPB and is installed at the factory. For more information on SSPB, see “Upgrading the System Software” on page 69.To free up virtual memory1Go to Start > Programs > File Explorer.2Tap the Windows folder.3Scroll down to the InstallSelect application and tap the icon ( ). The InstallSelect application appears with a Caution dialog box.4Tap ok to close the Caution dialog box.Note: InstallSelect is designed for use only by administrators, developers, integrators, or Intermec service representatives.Note: Do not run InstallSelect while using any other applications.
Chapter 3 — Developing and Installing ApplicationsCN4 Series Mobile Computer User’s Manual 675Clear the check box of any components you do not want installed after a clean boot.By default, components already installed on the computer are automatically checked to be installed again after you perform a clean boot.6Tap Apply to initiate the clean boot and install only the files that are selected.7Tap Yes to continue with the clean boot. The computer performs a clean boot and restarts with all of the checked components installed.Understanding the InstallSelect Software ComponentsComponent Name DescriptionData Collection & Intermec SettingsData collection and Intermec Settings. Also includes on-unit SDK libraries.If you disable this .cab file, you cannot scan or collect data on the device and you cannot use Intermec Settings.Funk Wireless Security Intermec security supplicant that provides a wireless security solution with several features that are not supported by Microsoft.Printer Support Provides Intermec printer driver support.Intermec DHCP Client Provides the Intermec DHCP client application.Bluetooth Provides the Intermec Bluetooth application support.Avalanche Enabler Enables the client to the Wavelink Device Management solution.
Chapter 3 — Developing and Installing Applications68 CN4 Series Mobile Computer User’s ManualYou will see other components available from the InstallSelect application based on the options you selected for your CN4.Launching An Application AutomaticallyThere are two ways to automatically launch your application when you perform a reset on the computer:•Make sure your .cab file places a shortcut to your application in the \Windows\StartUp folder.•Configure the AutoRun program to launch your application.The computer contains a program called AutoRun.exe which automates operations such as launching other processes. You can configure AutoRun.exe through the AutoRun data file, AutoRun.dat. For compatibility with other Intermec computers, you can place a copy of AutoRun.exe in the same folder as your AutoRun.dat file but it is not required.To create and install the AutoRun.dat file on your computer1Create a folder called System on your CN4.2Open the Notepad application on your PC.3Write commands for AutoRun.dat using the supported AutoRun script commands.4Save the Notepad file as AutoRun.dat.5Copy the AutoRun.dat file to the System folder on the CN4. During every boot, the system scans for AutoRun.dat in the System folder.AutoRun supports the following script commands in AutoRun.dat:AutoRun Script CommandsCommand DescriptionEXEC Launches a specified program and waits for it to finish (up to 10 minutes)CALL Processes a specified file of commands and returns.CHAIN Processes a specified file of commands and does not return.
Chapter 3 — Developing and Installing ApplicationsCN4 Series Mobile Computer User’s Manual 69AutoRun handles quoted file names for the first parameter, which allows you to specify path names or file names that contain white spaces. AutoRun only supports one set of quotes per command.Upgrading the System SoftwareWhen you upgrade your computer, you are updating the operating system (OS) and the SmartSystems Platform Bundle (SSPB) files.The SSPB files are stored in flash and deliver Intermec Value Add (IVA) functionality such as data collection, configuration, the Intermec wireless security suite, and the SmartSystems™ Foundation. As new features are added to these components, you can update your SSPB files without updating the OS. Alternately, you can choose to upgrade only the operating system if you need new functionality. If you upgrade the operating system, you will need to reinstall SSPB files.There are two ways to upgrade your computer:•You can upgrade your computer using a storage card. For help, see the next section, “Upgrading the CN4 Using a miniSD Card.”•You can upgrade your computer using the SmartSystems Console. For help, see “Upgrading the CN4 Using SmartSystems Foundation” on page 70.You need to download the latest upgrade files from the Intermec web site to your desktop PC. To download the upgrade files1Start your web browser and go to the Intermec web site at www.intermec.com.2Choose Support > Downloads and choose these items:aIn the Product Category list, choose Computers.bIn the Product Family list, choose Handheld Computers.cIn the Product list, choose CN4 Mobile Computer.3Click Submit. A list of downloadable software appears.4Look for the appropriate upgrade files in the OS/Firmware/Drivers list, and click the filename to download it.
Chapter 3 — Developing and Installing Applications70 CN4 Series Mobile Computer User’s ManualUpgrading the CN4 Using SmartSystems FoundationYou can use the SmartSystems™ Foundation application from Intermec to perform operating system upgrades on your CN4. SmartSystems client is installed on your CN4, which means it is SmartSystems-enabled. The console is part of SmartSystems Foundation, which you can download from www.intermec.com/SmartSystems. When you upgrade the operating system, you erase the current configuration and replace it with the new default configuration. You will need to reset the network parameters on the CN4 to reestablish communications with other devices in the network. In other words, if you upgrade the operating system and the default registry from the operating system has changed, the registry is rolled back to the new default.When you upgrade your CN4, you are updating the operating system (OS) and the SmartSystems Platform Bundle (SSPB) files. The SSPB files are stored on the Flash File Store, and deliver Intermec Value Add (IVA) functionality such as data collection, configuration, and wireless security. As new features are added to these components, you can upgrade your SSPB files without needing to upgrade the operating system. Similarly, features added to the operating system do not affect the functionality of the SSPB, and you can choose to upgrade only the operating system. If you choose to update only the operating system, the SSPB will need to be re-installed.If you are upgrading the OS and SSPB files, you first install the OS upgrade and then you install the SSPB upgrade. The installation process is very similar for both type of upgrade but the way the files install is different.Downloading the Upgrade FilesYou need to download the latest upgrade files from the Intermec web site to your desktop computer.To download the upgrade files1Start your web browser and go to the Intermec web site at www.intermec.com.2Go to Service & Support > Downloads.
Chapter 3 — Developing and Installing ApplicationsCN4 Series Mobile Computer User’s Manual 713Select Computers: CN4 Mobile Computer from the list.4Select the download you need. Make sure the download you select is for the CN4 computer and that it contains the upgrade you want: operating system only, SSPB only, or operating system and SSPB.5Download the .zip file to your desktop computer.6Use the SmartSystems server to upgrade the CN4. To upgrade the operating system1Connect your the CN4 to your network that has the SmartSystem Server installed.2Install SmartSystems Foundation on your desktop or laptop computer, then double-click the icon on your toolbar to start the SmartSystems Console.3Double-click the SmartSystems icon on your taskbar to start the SmartSystems Console.The SmartSystem Console screen has three sections:•Keypad Computers (devices you are using)•SmartSystem Applications (used to upgrade)•Software Vault (where your upgrades are stored)4Click the Discover icon on the SmartSystems Console. 5Click and drag the OS bundle from the Software Vault and drag to the CN4 icon. Release the OS bundle on the device icon and the following message will appear.Note: You cannot install the files for the OS and the SSPB bundle at the same time. You need to install one and then install the other or install only the bundle that you need to upgrade.
Chapter 3 — Developing and Installing Applications72 CN4 Series Mobile Computer User’s Manual6Click the Yes button and SmartSystems Server will start transferring files to the CN4. A white screen with text on it will appear on the CN4 icon as the files are being downloaded.When the file download is complete, the CN4 performs a warm boot and starts to install the upgrade files. After the OS file installation is completed, the CN4 warm boots again and the Windows Mobile welcome screen appears.To upgrade the SSPB1Connect the CN4 to your network that has the SmartSystem Server installed.2Install SmartSystems Foundation on your desktop or laptop computer, then double-click the icon on your toolbar to start the SmartSystems Console.3Double-click the SmartSystems icon on your taskbar to start the SmartSystems Console.4Click the Discover icon on the SmartSystems Console. Your CN4 should appear in the Keypad Computers area of the screen.5Click and drag the SSPB bundle from the Software Vault and drag to the CN4 icon. Release the SSPB bundle on the device icon.6Click the Yes button when the SmartSystem message appears. The SmartSystems Server will start transferring files to the CN4. A white screen with text on it will appear on the CN4 icon as the files are being downloaded.Make sure that the CN4 does not suspend during the download or errors could occur.Make sure that the CN4 does not suspend during the download or errors could occur.
Chapter 3 — Developing and Installing ApplicationsCN4 Series Mobile Computer User’s Manual 73When the file download is complete, the CN4 performs a warm boot and starts to install the upgrade files. When the Today screen appears, SSPB file installation begins. After all files are installed, you need to reconnect the CN4 to your network.Upgrading the CN4 Using a miniSD CardTo use a miniSD card to upgrade the computer, you need an SD card reader and a miniSD adapter card formatted as FAT16.To upgrade the operating system using a miniSD card1Copy all required OS upgrade files to the miniSD card.2Insert the miniSD card into the CN4. For help, see “Installing a miniSD or SIM Card” on page 36.3Place the CN4 in a dock connected to external power and use a stylus to press the Reset button located in the battery cavity on the back of the CN4. For help, see “Cold Booting the CN4” on page 84.4Remove the miniSD card when the Installation Complete menu appears.5Remove the CN4 from the dock and replace the battery.To upgrade the SSPB using a miniSD card1Copy all required SSPB upgrade files to the miniSD card.2Insert the miniSD card into the CN4.3Using the stylus, press the Reset button in the battery cavity on the back of the CN4.4Press and hold the Power button as you insert the battery back into the CN4.5Continue to hold the Power button until a Warning message appears on the display.6Release the Power button, read the message, and press either button on the right side to continue. Wait for the CN4 to load files from the miniSD card.7When the progress is complete, the CN4 warm boots to reset the configuration.
Chapter 3 — Developing and Installing Applications74 CN4 Series Mobile Computer User’s Manual8If you wish, you can now remove the miniSD card or delete the files on the miniSD card. The information for the SSPB now resides in the Flash File Store.9Set the date, time, and network communication parameters to reestablish communications with the other devices in the wireless network.
774Troubleshooting and Maintaining the CN4If you encounter any problems while using the mobile computer, look in this chapter to find a possible solution. You will also find information on routine maintenance. This chapter contains these sections:•Calling Product Support•Troubleshooting the CN4•Resetting the CN4•Cleaning the CN4
Chapter 4 — Troubleshooting and Maintaining the CN478 CN4 Series Mobile Computer User’s ManualCalling Product SupportIf you cannot find the answer to your problem in the “Troubleshooting the Computer” section, you can visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support. If you still need help after visiting Knowledge Central, you may need to call Product Support.To talk to an Intermec Product Support representative, call:1-800-755-5505Before you call Intermec Product Support, make sure you have the following information ready:•Configuration number•Operating system version•SmartSystems Platform Bundle (SSPB) version•If you are using security, know the type (Funk or Microsoft) and the full set of parameters•Power management settings•If you are using terminal emulation (TE), know the version and protocol•If you are not using TE, know the language your custom application was written in and the tools you used to create itYou can find most of the information listed above in Intermec Settings. Consult your application developer for information on your custom application.To find your configuration number•Look at the label on the back of the computer.
Chapter 4 — Troubleshooting and Maintaining the CN4CN4 Series Mobile Computer User’s Manual 79To find your operating system version1Tap Start > Internet Explorer.2Tap the Intermec logo. The Intermec page appears and displays the software build information.Troubleshooting the CN4If you send the CN4 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.Problems While Configuring the CN4 Problem SolutionYou scan a configuration command, such as Beeper Volume, and you hear three low beeps.If you are working in Intermec Settings, you cannot scan configuration commands. Exit the application to scan configuration commands.You scan or enter an option for the Scanner Model configuration command and you hear three low beeps.You may have scanned or entered a Scanner Model command that does not apply to the type of scanner that you have installed. Try scanning or entering the Scanner Model command again and select an option for the type of device you are using.You cannot type a character on the keypad or you can only type uppercase or lowercase letters.You may have locked a modifier key on the keypad. Press the necessary key sequence to unlock the key. For help, see “Using the Keypad” on page 14.
Chapter 4 — Troubleshooting and Maintaining the CN480 CN4 Series Mobile Computer User’s ManualProblems While Operating the CN4Problem SolutionYou press the Power button and nothing happens.CN4•Make sure the backlight is on.•Make sure you have a charged battery that is installed correctly. For help, see “Charging the Battery” on page 5.•The battery may be discharged. Replace the battery with a spare charged battery, or charge the battery.•Perform a warm boot or a cold boot.The Battery status LED is on. The battery status LED indicates the following states:•If the battery status LED is a steady green, the battery is more than 95% charged and computer is on a charger.•If the battery status LED is blinking red, then the battery is low. Replace or charge the battery.•If the battery status LED is a steady red, the main battery is on charge.•If the battery status LED is amber, the CN4 is on charge and either the battery temperature is outside of the charging range, or the battery is defective.The computer appears to be locked up and you cannot enter data.•Press the power key to turn off the computer, then press the power key again to turn it on.•Press and hold the power key ten seconds to warm boot the computer.•Try reloading the firmware. See “Upgrading the System Software” on page 69.•If the computer does not boot or reset, contact your Intermec representative for help.You tap the screen and nothing happens.Align your screen. For help, see “Aligning the Touch Screen” on page 22.Problems With Wireless Connectivity Problem SolutionWhen you turn on the computer after it was suspended for a while (10 to 15 minutes or longer), it can no longer send or receive messages over the network.Host may have deactivated or lost current terminal emulation session. In a TCP/IP direct connect network, turn off the “Keep Alive” message from host to maintain the TCP session while the computer is suspended.
Chapter 4 — Troubleshooting and Maintaining the CN4CN4 Series Mobile Computer User’s Manual 81The CN4 is connected to the network and you move to a new site to collect data. Your CN4 now shows you are not connected to the network.Move closer to an access point or to a different location to reestablish communications until you reconnect with the network. Any data collected while out of range is transmitted over the network.The CN4 appears to be connected to the network, but you cannot establish a terminal emulation session with the host computer.There may be a problem with the host computer, with the connection between the Intermec Application Server and the host computer, or with the connection between the access point and the host computer. Check with network administrator to make sure the host is running and allowing users to login to the system.The CN4 appears to be connected to the network, but the host computer is not receiving any information from the CN4.In a TCP/IP network, there may be a problem with the connection between the access point and the host computer. Check with network administrator or use your access point user’s manual.Problems While Configuring 802.1x Security Problem SolutionThe CN4 indicates that it is authenticated, but it does not communicate with the host.Make sure the CN4 IP address, host IP address, subnet mask, default router are configured for network.The CN4 does not appear to be authenticating and a network connection icon does not appear on the toolbar.The CN4 may not be communicating with the access point. Make sure the CN4 network name matches the access point network name (SSID).802.1x security network may not be active. Make sure the server software is properly loaded and configured on the server PC. See server software documentation for help.A network connection icon appears in the toolbar, but then disappears.The CN4 may not be communicating with the intended access point. Make sure the CN4 network name matches the access point network name. Default network name is “INTERMEC.”Access point may not be communicating with server. Ensure the access point is turned on, properly configured, and has 802.1x security enabledYou are setting up multiple access points in a network, with different SSIDs, and the connection fails.The CN4 does not save WEP key values when changing the SSID. Reenter the WEP key value after changing the SSID and save your changes. You should now be able to connect to the different access points.Problems With Wireless Connectivity (continued)Problem Solution
Chapter 4 — Troubleshooting and Maintaining the CN482 CN4 Series Mobile Computer User’s ManualThe CN4 indicates it is not authenticated.Make sure that:•the User Name and Password parameters on the CN4 must match the user name and password on authentication server. You may need to reenter the password on both the CN4, authentication server.•on your authentication server, the user and group are allowed and the group policy is allowed to log into the server. For help, see the documentation that shipped with your authentication server software.•the IP address and secret key for access point must match the IP address and secret key on the authentication server. You may need to reenter the IP address and secret key on both your access point and authentication server.•the authentication server software is running on the server PC.You receive a message saying “The server certificate has expired or your system date is incorrect” after you perform a clean boot on the CN4.Date and time are not saved when you perform a clean boot. Reenter the date and time, and then save your changes.Problems Scanning Bar Codes Problem SolutionYou cannot see a red beam of light from the scanner when you press the Scan button and aim the scanner at a bar code label.•You may be too far away from the bar code label. Try moving closer to the bar code label and scan it again.•You may be scanning the bar code label “straight on.” Change the scanning angle and try again.•The scanner hardware trigger might be disabled in Intermec Settings. To check the setting go to Start > Settings > System Tab > Data Collection > Scanner Settings. Hardware trigger should be checked.The input device attached to the computer does not work well or read bar code labels very quickly.Set the Scanner Model command to the specific attached input device. Check enabled bar code symbologies and enable only the symbologies being used.Problems While Configuring 802.1x Security (continued)Problem Solution
Chapter 4 — Troubleshooting and Maintaining the CN4CN4 Series Mobile Computer User’s Manual 83Resetting the CN4You rarely need to reset the computer. If the computer does not resume after pressing the Power button, or if the computer or an application locks up, you may need to reset the CN4. The CN4 uses the configuration currently saved in flash memory during the boot process. There are three ways to reset the CN4:When you release a Scan button or handle trigger, the Good Read light does not turn off.The Good Read light will remain on if you configure the computer to use continuous/edge triggering. If you configure the computer for level triggering and the Good Read light remains on, there may be a problem. Press one of the Scan buttons or pull the trigger again without scanning a bar code label. If the light is still on, contact your local Intermec representative.The scanner will not read the bar code label.•Aim the scanner beam to cross entire bar code label in one pass. Vary the scanning angle.•Check the quality of the bar code label, Scan a bar code label that you know will scan. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan.•Make sure the bar code symbology is enabled and configured correctly. Use Intermec Settings to check the symbologies. Expand Data Collection > Symbologies beneath devices listed (scanner, virtual wedge) to check and enable symbologies, then scan the bar code label again.•Make sure the computer application is expecting input from a bar code. You may need to type this information instead.The scanner does not read the bar code labels quickly, or the scanning beam seems to be faint or obscured.The scanner window may be dirty. Clean the window with a solution of ammonia and water. Wipe dry. Do not allow abrasive material to touch the window.You scan a valid bar code label to enter data for your application. The data decoded by the scan module does not match the data encoded in the bar code label.The computer may have decoded the bar code label in a symbology other than the label’s actual symbology. Try scanning the bar code label again. Make sure you scan the entire label.Problems Scanning Bar Codes (continued)Problem Solution
Chapter 4 — Troubleshooting and Maintaining the CN484 CN4 Series Mobile Computer User’s Manual•Warm booting the CN4•Cold booting the CN4•Clean booting the CN4Warm Booting the CN4You may need to perform a warm boot to correct conditions where an application stops responding to the system.To warm boot the computer•Press and hold the Power button for 10 seconds.Or,•Right-click on the CN4 via the SmartSystems Console and select Intermec Power Tools > Warm Boot Device.The computer systematically shuts down, restarts, and goes through the initialization process.Cold Booting the CN4In some cases where the computer completely stops responding, it may be necessary to perform a cold boot. Because cold booting may result in data loss, use this method only if all other recovery methods have failed.To cold boot your CN41Press the Power button to suspend the CN4.2Remove the battery pack from the CN4.3Press the Reset button on the back of the CN4.Note: Cold booting the CN4 does not guarantee that cached disk data will be saved, so transactional data may be lost during the reset. All other data is preserved.
Chapter 4 — Troubleshooting and Maintaining the CN4CN4 Series Mobile Computer User’s Manual 85Locating the Reset Button on the CN4Clean Booting the CN4When you clean boot the CN4, it loads only those files and programs that are absolutely required by the operating system. Use the clean boot to troubleshoot the CN4 by getting it up and running so that you can perform diagnostic tests to determine which elements of the normal boot process are causing problems.To clean boot the computer1Press the Power button to suspend the CN4.2Remove the battery pack from the back of the CN4.3With a stylus, press the Reset button on the battery cavity.4Insert the battery back into the CN4, and immediately press and hold the Power button and both buttons on the left side.5Continue to hold the Power button and both buttons on the left side until a Warning message appears on the display.The clean boot process will erase the memory in the mobile computer, including all applications and data files found in the object store.A clean boot will load files from the Flash File Store if an SSPB files are not on a miniSD card. If SSPB files are on a miniSD card, they will overwrite the files in the Flash File Store.
Chapter 4 — Troubleshooting and Maintaining the CN486 CN4 Series Mobile Computer User’s Manual6Release the Power button and both buttons on the left side, read the message, and press either button on the right side to continue.7Wait for the CN4 to load files from its ROM.Cleaning the CN4To keep the CN4 in good working order, you may need to clean the imager window, color camera window, and the touch screen. Clean the windows and the touch screen as often as needed for the environment in which you are using the CN4. To clean the CN4, use a solution of ammonia and water.To clean the imager window, camera window, and touch screen1Press the Power button to suspend the CN4.2Dip a clean cloth towel in the ammonia solution and wring out the excess.3Wipe off the imager window, camera lens, and flash area. Do not allow any abrasive material to touch these surfaces.4Wipe dry.Note: You can also clean boot the CN4 using the SmartSystems console. To clean boot the CN4 using the SmartSystems Console, right-click on the CN4 and select Intermec Power Tools > Clean Boot Device.There are no user-serviceable parts inside the CN4. Opening the CN4 will void the warranty and may cause damage to the internal components.
89ASpecifications
Appendix A — Specifications90 CN4 Series Mobile Computer User’s ManualPhysical and Environmental SpecificationsCN4 Physical Dimensions (excluding overmold)Length: 16.0 cm (6.3 in) Width: 8.1 cm (3.2 in) Height: 3.3 cm (1.3 in) with standard battery Weight: With standard battery: 0.43 to 0.45 kg (15 to 16 oz) With extended battery: 0.45 to 0.48 kg (16 to 17 oz)CN4e Physical Dimensions (excluding overmold)Length: 19.5 cm (7.7 in) Width: 8.1 cm (3.2 in) Height: 3.3 cm (1.3 in) with standard battery Weight: With standard battery: 0.48 to 0.51 kg (17 to 18 oz) With extended battery: 0.51 to 0.54 kg (18 to 19 oz)HardwareMicroprocessor: Intel XScale PXA270 Application processor: 520 MHz RAM Memory: 128 MB RAM Persistent storage: 256 MB NAND flash, provides onboard non-volatile storage Removable storage: miniSD card slot, user-accessible Keypad: numeric, QWERTY, CN4e 10-key, CN4e alphanumeric Scanner options: EA21, color cameraBluetooth QD ID: B013037Operating SystemMicrosoft Windows Mobile 6.1Standard CommunicationsEthernet, Serial, IRDA, USB host, USB client, Bluetooth, 802.11 b/g, 802.11 d, HSDPA, UMTS, CDMA, GPSTouch Screen SpecificationsTransflective TFT; QVGA color with touch panel; 240 x 320 pixels; 8.9 cm (3.5 in) diagonal active area; 5-level LED backlight control with settings
Appendix A — SpecificationsCN4 Series Mobile Computer User’s Manual 91Electrical SpecificationsExternal charge power: 5 V +/- 5% @3.5 A max (18 W max)EnvironmentalOperating temperature: -10° to 50°C (14° to 122°F) Storage temperature: -20° to 70°C (-13° to 158°F) Humidity: 5% to 95% non-condensing Rain and dust resistance: IP54 compliant Drop specifications: Multiple 1.5 m (5 ft) drops to steel or concretePower SpecificationsBattery type: Rechargeable Lithium-Ion (Li-ion) batteries: AB8, AB15: 3.7 VDC, 2.2 Ah AB9, AB16: 3.7 VDC, 4.0 Ah Recharge time: 5 hours or less Recharge temperature: 0° to 40°C (32° to 104°F) Battery capacity: AB8, AB15: 8 Wh AB9, AB16: 14 Wh Backup battery: Super capacitor supplies 5 minutes bridge timeWireless LANStandards compliant: IEEE 802.11g (2.4 GHz, OFDM) IEEE 802.11 b (2.4 GHz, DSSS) Data rates: Up to 54 Mbps for 802.11g Up to 11 Mbps for 802.11b Radio power output: 100 mW Security: WEP, WPA, 802.11i, 802.1x (EAP- TLS, TTLS, LEAP, PEAP, EAP-FAST) Certifications: Wi-Fi, WPA, WPA2, Cisco Compatible ExtensionsRegulatory ApprovalsUL and cUL Listed, UL 60950-1 and CSA 22.2 No. 60950-1-03, FCC Part 15, CE mark
Appendix A — Specifications92 CN4 Series Mobile Computer User’s ManualScanner Reading DistancesTypical reading distances are done in an office environment using office lights (4 lux). Minimum distances are measured in the dark (0 lux). Both reading distances are provided in respective scan engine integration guides. Contact your local Intermec representative for more information.Below are minimum standard reading distances for the CN4 and CN4e built with integrated scan engines. When correctly mounted, and exit window reduces reading distances by about 4% for all scan engines.* Minimum distance depends on symbology length and scan angleAccessoriesAll of the accessories listed below work for both the CN4 and CN4e models unless otherwise noted.AC14 Quad Battery Charger (P/N 852-065-001)Use the quad battery charger to charge up to four CN4 battery packs.EA21 Standard Minimum Reading DistancesSymbology Density Minimum Distance Maximum DistanceCode 39 0.125 mm (5 mil) 0.20 mm (8 mil) 0.25 mm (10 mil) 0.50 mm (20 mil)7.26 cm (2.86 in) 3.96 cm (1.56 in) 3.45 cm (1.36 in) 4.98 cm (1.96 in)12.09 cm (4.76 in) 20.98 cm (8.26 in) 25.04 cm (9.86 in) 40.28 cm (15.86 in)UPC/EAN 0.33 mm (13 mils) 4.98 cm (1.96 in) 29.62 cm (11.66 in)Data Matrix 0.191 mm (7.5 mils) 0.254 mm (10 mils) 0.381 mm (15 mils)3.71 cm (2.46 in) 5.98 cm (2.35 in) *16.41 cm (6.46 in) 20.73 cm (8.16 in) 27.58 cm (10.86 in)PDF417 0.168 mm (6.6 mils) 0.254 mm (10 mils) 0.381 mm (15 mils)6.25 cm (2.46 in) 4.47 cm (1.76 in) 4.98 cm (1.96 in)13.87 cm (5.46 in) 21.74 cm (8.56 in) 33.43 cm (13.16 in)
Appendix A — SpecificationsCN4 Series Mobile Computer User’s Manual 93AD10 Single Dock (P/N 871-025-001)Use the single dock to hold a CN4 with its battery installed, charge a spare battery pack, charge the main battery pack, and provide power to the CN4. The dock has USB host and client connectors. Optional modules are available to convert the USB host to Ethernet or to a landline modem.AD11 Multidock (P/N 871-026-001)Use the multidock to hold up to four CN4s with batteries installed. The multidock charges the batteries and provides power and Ethernet connections to each CN4.AD12 Charge-Only Multidock (P/N 875-026-002)Use the charge-only multidock to hold up to four CN4s with batteries installed, charge batteries, and provide power to CN4s.AV6 Vehicle Dock (P/N 871-027-001)Use the vehicle dock to hold and charge the CN4 while using it on a vehicle.AV9 Vehicle Dock (P/N 871-027-101)Use the vehicle dock to hold and charge the CN4e while using it on a vehicle.AR1 Magnetic Card Reader (P/N 850-557-001)The magnetic card reader provides magnetic stripe reading capability to the CN4.
Appendix A — Specifications94 CN4 Series Mobile Computer User’s Manual
95BDefault Settings
Appendix B — Default Settings96 CN4 Series Mobile Computer User’s ManualDefault ConfigurationThe following tables list the default values of the configuration commands supported on the CN4. If you restore the CN4 to factory default settings, the CN4 uses these values.The commands are grouped by function and reflect the organization of Intermec Settings. For detailed information on most of the commands, see the Intermec Computer Command Reference Manual (P/N 073529), available from the Intermec web site at www.intermec.com.Data CollectionData Collection Setting Default ValueEnable scanner port EnableEnable scanner auto-detect EnableSymbology Default ValueAustraliaPost DisableAztec DisableBPO DisableCanadaPost DisableChinaPost DisableCodabar DisableCodablock A DisableCodablock F DisableCode 11 DisableCode 39 EnableCode 93 DisableCode 128/GS1-128 EnableDataMatrix EnableDutchPost DisableEAN/UPC Enable UPC A, UPC E, EAN 8, EAN 13EAN.UCC Composite Disable
Appendix B — Default SettingsCN4 Series Mobile Computer User’s Manual 97GS1 DataBar Expanded DisableGS1 DataBar Limited DisableGS1 DataBar Omni-Directional DisableInterleaved 2 of 5 DisableJapanPost DisableMatrix 2 of 5 DisableMaxicode DisableMicro PDF417 DisableMSI DisablePDF417 EnablePlanet DisablePlessey DisablePostnet DisableQR Code DisableStandard 2 of 5 DisableTelepen DisableTLC 39 DisableSymbology Option Default ValuePreamble None (disabled)Postamble None (disabled)Global Symbology ID DisableScanner Setting Default ValueHardware Trigger EnableTurn Off After Good Read Enable/One-shotTrigger mode (area imagers only) LevelImager Setting Default ValuePredefined Modes 1D and 2D StandardSticky aimer LED duration 0 (disabled)Symbology (continued) Default Value
Appendix B — Default Settings98 CN4 Series Mobile Computer User’s ManualSignature Image Capture DisableDecode Security Setting Default ValueConsecutive Data Validation 0Identical Consecutive Timeout 300 msDifferent Consecutive Timeout 0Center Decoding DisableCenter Decoding Tolerance DisableVirtual Wedge Setting Default ValueVirtual Wedge EnableGrid NullImager Setting (continued) Default Value
Appendix B — Default SettingsCN4 Series Mobile Computer User’s Manual 99CommunicationsDevice SettingsCommunication Setting Default ValueSecurity Choice FunkAllow Security Changes EnabledActive Profile Profile 1DHCP EnabledImport Root Certificates FalseImport User Certificates FalseImport Pac Files FalseRadio Measurement 250Radio EnabledEthernet Adapter IP Settings DHCPBluetooth Power OffBluetooth Discoverable DisabledBluetooth Connectable EnabledDevice Settings Default ValueAdjust for Daylight Time OffScanner Beep One beepScanner Good Read Light OnTethered Scanner Beep One beepTethered Scanner Good Read Light OnBluetooth Scanner Beep One beepBluetooth Scanner Good Read Light OnBeeper Volume MediumBacklight Off (battery power) 30 secondsBacklight Off (external power) 1 minuteBacklight Level HighScan Button Remapping (handle trigger) BRIScan Button Remapping (right scan button) ScannerScan Button Remapping (left scan button) Scanner
Appendix B — Default Settings100 CN4 Series Mobile Computer User’s ManualGPSScan Button Remapping (middle scan button) ScannerPower Profiles StandardPower Button Off when pressedDevice Off (battery power) 2 minutesDisplay Off (battery power) 1 minuteDevice Off (external power) DisabledDisplay Off (external power) DisabledSetting Default ValueExtended Ephemeris Data DisableDownload Interval DisableDownload Interval Start Time 1:00 AMDownload Interval Stop Time 3:00 AMPush Interval DisablePush Interval Start Time 1:00 AMPush Interval Stop Time 3:00 AMPoll Period DisablePosition Change 50 metersFix Interval 0 WAAS DisableBaud Rate 33600Device Settings (continued) Default Value
Appendix B — Default SettingsCN4 Series Mobile Computer User’s Manual 101Device MonitorCore Messaging ServiceSetting Default ValuePoll Period 1 minuteBackup Battery Charge Remaining 10Storage Load 90Memory Load 90Setting Default ValueKeep Alive Ping Interval 30 seconds
Appendix B — Default Settings102 CN4 Series Mobile Computer User’s Manual
103Keypads and Keystrokes
Appendix C — Keypads and Keystrokes104 CN4 Mobile Computer User’s ManualStandard CharactersUse the following tables to learn how to enter standard and other available characters and functions with the keypad. If there is no sequence of keystrokes for a particular character or function, it is only available through the soft input panel (SIP), which can be accessed by tapping the keyboard icon on the touch screen.Alphanumeric CharactersCharacter Numeric Keypad Alphanumeric KeypadaC [2] [A]bC [2] [2] [B]cC [2] [2] [2] [C]dC [3] [D]eC [3] [3] [E]fC [3] [3] [3] [F]gC [4] [G]hC [4] [4] [H]iC [4] [4] [4] [I]jC [5] [J]kC [5] [5] [K]lC [5] [5] [5] [L]mC [6] [M]nC [6] [6] [N]oC [6] [6] [6] [O]pC [7] [P]qC [7] [7] [Q]rC [7] [7] [7] [R]sC [7] [7] [7] [7] [S]tC [8] [T]uC [8] [8] [U]vC [8] [8] [8] [V]wC [9] [W]xC [9] [9] [X]
Appendix C — Keypads and KeystrokesCN4 Mobile Computer User’s Manual 105yC [9] [9] [9] [Y]zC [9] [9] [9] [9] [Z]AC [1] [2] [Shift] [A]BC [1] [2] [2] [Shift] [B]CC [1] [2] [2] [2] [Shift] [C]DC [1] [3] [Shift] [D]EC [1] [3] [3] [Shift] [E]FC [1] [3] [3] [3] [Shift] [F]GC [1] [4] [Shift] [G]HC [1] [4] [4] [Shift] [H]IC [1] [4] [4] [4] [Shift] [I]JC [1] [5] [Shift] [J]KC [1] [5] [5] [Shift] [K]LC [1] [5] [5] [5] [Shift] [L]MC [1] [6] [Shift] [M]NC [1] [6] [6] [Shift] [N]OC [1] [6] [6] [6] [Shift] [O]PC [1] [7] [Shift] [P]QC [1] [7] [7] [Shift] [Q]RC [1] [7] [7] [7] [Shift] [R]SC [1] [7] [7] [7] [7] [Shift] [S]TC [1] [8] [Shift] [T]UC [1] [8] [8] [Shift] [U]VC [1] [8] [8] [8] [Shift] [V]WC [1] [9] [Shift] [W]XC [1] [9] [9] [Shift] [X]YC [1] [9] [9] [9] [Shift] [Y]ZC [1] [9] [9] [9] [9] [Shift] [Z]0[0] B [backlight]1[1] B [Y]2[2] B [U]3[3[ B [I]Alphanumeric Characters (continued)Character Numeric Keypad Alphanumeric Keypad
Appendix C — Keypads and Keystrokes106 CN4 Mobile Computer User’s Manual 4[4] B [H]5[5] B [J]6[6] B [K]7[7] B [B]8[8] B [N]9[9] B [M]Symbols Symbol key, or S plus corresponding key.Other Available Characters and FunctionsTo Enter Numeric Keypad QWERTY Keypad^ (accent) N/A N/A@ (ampersand) N/A B [Q]& (and) N/A B [S]* (asterisk) N/A B [C]: (colon) N/A B [D] , (comma) N/A B [X]$ (dollar) N/A B [E]" (double quote) N/A N/A! (exclamation) N/A N/A` (grave accent) N/A B [Z]> (greater than) N/A N/A- (hyphen) B [*] B [G][ (left bracket) N/A N/A{ (left curly bracket) N/A N/A( (left parentheses) N/A N/A< (less than) N/A N/A% (percent) N/A B [R] . (period) [.] [.]+ (plus) B [#] B [T]Alphanumeric Characters (continued)Character Numeric Keypad Alphanumeric Keypad
Appendix C — Keypads and KeystrokesCN4 Mobile Computer User’s Manual 107# (pound) N/A B [V]? (question mark) N/A B [A]] (right bracket) N/A N/A} (right curly bracket) N/A N/A) (right parentheses) N/A N/A; (semicolon) N/A N/A` (single quote) N/A B [Z]~ (tilde) N/A N/A_ (underscore) N/A N/ABackTab B [→| ] B [→| ]CapsLock C [1] B [Shift]Enter [Enter] [Enter]frown B [3] B [O]ok B [Esc] B [P]Shift C [Shift]smiley B [1] B [W]Space C [0] [Space]Other Available Characters and Functions (continued)To Enter Numeric Keypad QWERTY Keypad
Appendix C — Keypads and Keystrokes108 CN4 Mobile Computer User’s Manual
109IIndex
Index110 CN4 Series Mobile Computer User’s ManualNumerics2D imager, using to scan bar codes 26802.1x security, troubleshooting 81AAC14quad battery charger accessory, described 92accessories, described 92activating CDMA phone 39Activation Wizard, starting 40ActiveSync, using to install applications 64AD10, single dock accessory, described 93AD11 multidock accessory, described 93AD12 charge-only multidock accessory, described 93aligning screen 22amber battery LED, understanding 8applicationinstallingusing ActiveSync 64using SmartSystems Console 70using SmartSystems Foundation 63using the FTP server 65using the SD card 65launching automatically 68stops responding, troubleshooting 84AR1 magnetic card reader accessory, described 93area imagerimproving performance 28using to scan bar codes 26authentication, troubleshooting 802.1x 81AutoRun.dat 68AutoRun.exe 68AV6 vehicle dock accessory, described 93AV9 vehicle dock accessory, described 93AvalancheEnabler, InstallSelect component 67Bbacklight settings, configuring 23batterycharging 5description 4icons, illustrated 22installing 6internal backup 5maximizing life 9specifications 91status LED 7status, checking 8troubleshooting status LED 80beepsthree low, troubleshooting 79blue LED, understanding 24BluetoothInstallSelect component 67QD ID 90bootclean, performing 85cold, performing 84warm, performing 84Ccab file, using to install applications 62calibrating screen 22calling product support 78cameracleaning window 86using 34capacitor, internal super 5Caps Lock,enabling 16card, SD, using to install applications 65carriers, supported 38CDMAactivation values table 39carriers, supported 38phone, activating 40charge-only multidock accessory, described 93clean bootperforming 85storing files to rebuild system 63cleaning computer 86CN3Auxiliary Keys 106cold boot, performing 84color-coded keys
IndexCN4 Series Mobile Computer User’s Manual 111locking and unlocking 15using 15communication settings, default 99communicationsstandard 90configuration commands, troubleshooting 79configuration number, finding on your computer 78configuring backlight settings 23core messaging service settings, default 101DData Collection & Intermec Settings, InstallSelect component 67data collection settings, default 96decode security settings, default 98default settings 96communications 99core messaging service 101data collection 96decode security 98device 99device monitor 101GPS 100imager 97scanner 97symbology 96symbology option 97virtual wedge 98device monitor settings, default 101device settings, default 99diagnostic tests, running to troubleshoot 85dimensions, physical 90DiskOnChip, storing applications 62display, specifications 20drag-and-drop, using SmartSystems Console 70drop specification 91Eelectrical specifications 91Electronic Serial Number (ESN), locating 38environmental specifications 90extended ephemerisbenefits 38enabling 40FFlash File Store, using to install applications 63front speaker, adjusting volume 18FTP server, using to install applications 65Funk securitydescribed 49Funk Wireless Security, InstallSelect component 67GGood Read LEDtroubleshooting 83understanding 24GPS settings, default 100GPSID (GPS Intermediate Driver)configuring settings 39overview 38green battery LED, understanding 8green key, using 15green LED, understanding 24Hhardware specifications 90hat 81hidden characters on QWERTY keypad 16humidity 91IiConnect, using to enable FTP server 65icons, understanding screen 22IDL (Intermec Developer Library) 62IDL website, using to download smartsystems foundation 70iGPS settings 40imager settings, default 97imager, cleaning window 86installingapplicationsusing SmartSystems Console 70battery 6portions of SSPB to free up memory 66
Index112 CN4 Series Mobile Computer User’s Manualusing the SD card 65InstallSelect, using to free up memory 66Intermec DHCP Client, InstallSelect component 67Internet Explorer, using to find OS version 4, 79IVA functionality, description 69Kkeypadsillustrated 14troubleshooting keys 79using color-coded keys 15Knowledge Central web site 78Llaunching applications automatically 68LEDbattery status 7understanding status 24locked computer, troubleshooting 80lower power mode 17Mmagnetic card reader accessory, described 93Master Subsidy Lock (MSL) 39memoryfreeing up virtual for applications 66installing applications in 62miniSD cardinserting 37using to increase storage 36using to upgrade computer 73Mobile Country Code (MCC) 39Mobile Directory Number (MDN) 39Mobile Network Code (MNC) 39Mobile Station Identification Number (MSIN) 39Mobile Station Identifier (MSID) 39multidock accessory, described 93Nnetwork connection icon 22Network ID (NID) 39Notification LED, understanding 24numeric keypadentering letters and symbols 16illustrated 14OObject Store, storing applications 62operating systemfinding version 4, 79how to upgrade 69specification 90operating temperature 91orange key, using 15orange LED, understanding 24Ppersistent storage manager, how to upgrade 69phoneactivating CDMA values 39configuring 38enhabling vibrate 20making a call 40turning on 41physical specifications 90pictures (.jpg), storage location 35Pictures & Videos, using to take pictures 35Power application, using to check battery status 8Power button, understanding how to use 17power specifications 91Predefined mode, Intermec Settings 29Printer Support, InstallSelect component 67problems, troubleshooting 79–83product supportcalling 78Knowledge Central web site 78Qquad battery charger accessory 92QWERTY keypadhidden characters 16illustrated 14Rrain and dust resistance 91
IndexCN4 Series Mobile Computer User’s Manual 113reading distances, scanner 92Ready-to-Work indicator LED, understanding 24red battery LED, understanding 8regulatory approvals 91reset, performing 83resource kitssmartsystems foundation 70Sscanner settingsdefault 97scanner, reading distances 92scanning, troubleshooting 82–83screenaligning touch 22cleaning 86entering information with stylus 21icons, understanding 22no response, troubleshooting 80specifications 20, 90Windows Mobile Today 20Screen Off mode 23SD cardusing to copy and install files 65using to install applications 65Service Programming Code (SPC) 39single dock accessory 93SmartSystemsupgrading computer 70SmartSystems Consoleusing to install applications 63, 70SmartSystems Platform Bundle (SSPB), finding version 3software version, finding 3specificationsBluetooth QD ID 90electrical 91environmental 91hardware 90power 91regulatory approvals 91scanner reading distance 92standard communications 90touch screen 90wireless LAN 91specifications, physical and environmental 90SSPBfinding version 3upgrading with miniSD card 73storage temperature 91stylus, using 21support, calling product 78symbologies, enabled by default 28symbology options, default 97symbology, default settings 96System ID (SID) 39system software updates 70Tterminal emulation, troubleshooting connection 81touch screen, aligning 22troubleshooting, guide to finding solutions 79Uupdating the system software 70upgrade files, downloading 69upgradingdownloading files 70operating system 71operating system, overview 69persistent storage manager, overview 69SSPB 72using a miniSD card 73Upgrading the operating system 70uppercase letters, typing 16Vvehicle dock accessories, described 93version, finding software 3vibrate, enabling 20virtual memory, freeing up 66virtual wedge settings, default 98volumeadjusting front speaker 18icon 22Wwarm boot, performing 84Windows Mobile Today screen, illustrated 20wirelessconnectivity, troubleshooting 80–81
Chapter I — Index114 CN4 Series Mobile Computer User’s ManualLAN, specifications 91www.intermec.com/idl 62
Worldwide Headquarters6001 36th Avenue WestEverett, Washington 98203U.S.A.tel 425.348.2600fax 425.355.9551www.intermec.com© 2009 Intermec Technologies Corporation. All rights reserved.CN4 Mobile Computer User’s Manual*935-029-001*P/N 935-029-001

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