Intermec Technologies 1000CP01CX2 1000CP01C, 1000CP02C, 1001CP01C User Manual

Intermec Technologies Corporation 1000CP01C, 1000CP02C, 1001CP01C

Uer Manual - final 3-1-11

70 SeriesMobile ComputerCK70, CK71, CN70, CN70eUser’s Manual

Contents70 Series Mobile Computer User’s Manual iiiContentsBefore You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ixSafety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ixGlobal Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ixWarranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ixWeb Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ixTelephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xService Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xWho Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xRelated Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiPatent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii1Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1About the 70 Series Mobile Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Overview of 70 Series Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4About the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 570 Series Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7About the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9Changing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9About Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12About Battery Life and Conservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14About the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15Entering Characters on the QWERTY Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Entering Characters on the Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Entering Characters on the CK70 and CK71 Keypads . . . . . . . . . . . . . . . . . . . . . . . 22About the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22About the Intermec Dashboard Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Configuring the Screen Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24Adjusting the Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Contentsiv 70 Series Mobile Computer User’s ManualInserting a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Installing a microSD Card in a CN70 or CN70e . . . . . . . . . . . . . . . . . . . . . . . . . . . .27Installing a microSD Card in a CK70 or CK71 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Transferring Files To and From Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322Understanding the User Interface and Intermec Applications. . . . . 35About the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36About the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Interacting With the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37Title Bar Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Aligning the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41About Intermec Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41Applications Available on the Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Applications You Can Download to the Mobile Computer. . . . . . . . . . . . . . . . . . . 433Using the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47About the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48Activating the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Activating the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Turning the Phone On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51Making a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52Making an Emergency Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .524Using the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53About the Color Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Taking a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54Recording a Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55Saving Pictures and Videos to an SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Contentsvi 70 Series Mobile Computer User’s ManualInstalling Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . 95Installing Applications Using a Storage Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95Launching Applications Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Updating the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96Updating Multiple Computers Using SmartSystems Console . . . . . . . . . . . . . . . . 97Updating Individual Mobile Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .998Troubleshooting and Maintaining the Computer . . . . . . . . . . . . . . . . . . 101About the Intermec Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102Troubleshooting Your Mobile Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103Troubleshooting the Wi-Fi Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103Troubleshooting 802.1x Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104Checking 802.11 Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105Troubleshooting Reading Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107Troubleshooting Operating the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109Finding Your Configuration Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109Finding Your Operating System Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110Resetting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110Rebooting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110Cold Booting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110Clean Booting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112Cleaning the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112ASpecifications and Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116CN70 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116CN70e Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116CK70 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116CK71 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116Power and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117Back Accessory Interface Pin-outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117Touch Screen Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Contents70 Series Mobile Computer User’s Manual viiStandard Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118Regulatory Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118Bar Code Symbologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119Imager Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128BKeypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138CN70 Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138CN70e Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143CK70 Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147CK71 Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154CScanNGo Wi-Fi Configuration Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 163Radio Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1642D Configuration Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1641D Configuration Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165I Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Contentsviii 70 Series Mobile Computer User’s Manual

Before You Begin70 Series Mobile Computer User’s Manual ixBefore You Begin This section provides you with safety information, technical support information, and sources for additional product information.Safety InformationYour safety is extremely important. Read and follow cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety cautions.This section explains how to identify and understand cautions and notes that are in this document. Global Services and SupportWarranty InformationTo understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.Web SupportVisit the Intermec web site at www.intermec.com to download our current manuals (in PDF).A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Before You Beginx 70 Series Mobile Computer User’s ManualVisit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product.Telephone SupportIn the U.S.A. and Canada, call 1-800-755-5505. Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the Intermec web site, click About Us > Contact Us.Service Location SupportFor the most current listing of service locations, click Support > Returns and Repairs > Repair Locations.For technical support in South Korea, use the after service locations listed below:AWOO Systems102-1304 SK Ventium522 Dangjung-dongGunpo-si, Gyeonggi-do Korea, South 435-776Contact: Mr. Sinbum KangTelephone: +82-31-436-1191Email: mjyun@awoo.co.krIN Information System PTD LTD6th FloorDaegu Venture Center Bldg 95Shinchun 3 DongDonggu, Daegu City, KoreaE-mail: jmyou@idif.co.kr or korlim@gw.idif.co.krWho Should Read This ManualThis manual is written for the person who is responsible for installing, configuring, and maintaining the 70 Series Mobile Computer. This manual provides you with information about the features of the 70 Series mobile computer, and how to install, configure, operate, maintain, and troubleshoot it.

Before You Begin70 Series Mobile Computer User’s Manual xiBefore you work with the 70 Series mobile computer, you should be familiar with your network and general networking terms, such as IP address.Related DocumentsThis is a list of related Intermec documents.•Intermec Settings Command Reference Manual•Intermec Developer Library (IDL) Resource Kit Developer’s GuideThe Intermec web site at www.intermec.com contains our documents (as PDF files) that you can download for free.To download documents1Visit the Intermec web site at www.intermec.com.2Click the Products tab.3Using the Products menu, navigate to your product page. For example, to find the CN70 computer product page, click Computers > Handheld Computers > CN70.4Click the Manuals tab.If your product does not have its own product page, click Support > Manuals. Use the Product Category field, the Product Family field, and the Product field to help you locate the documentation for your product.

Before You Beginxii 70 Series Mobile Computer User’s ManualPatent InformationProduct is covered by one or more of the following patents: 4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373478; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619; 5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364; 5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230; 5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317; 5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041; 5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604; 5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027; 5821523; 5828052; 5831819; 5834753; 5834749; 5837987; 5841121; 5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486; 5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906; 5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056; 5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499; 5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379; 6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289; 6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063; 6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053; 6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765; 6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411; 6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942; 6641046; 6681994; 6687403; 6688523; 6732930There may be other U.S. and foreign patents pending.

11Using the ComputerThis chapter introduces the 70 Series Mobile Computers with Windows® Embedded Handheld operating system. Use this chapter to learn about the basic features and functions of each computer, as well as the available accessories for it.

Chapter 1 — Using the Computer2 70 Series Mobile Computer User’s ManualAbout the 70 Series Mobile ComputersThe ergonomically designed Intermec 70 Series Mobile Computers are built on the Microsoft® Windows Embedded Handheld operating system. They are lightweight, easy-to-use, and run most software developed for the Windows Embedded platform, including standalone, client-server, and browser-based applications.The 70 Series family of computers consists of four different models: the CN70, CN70e, CK70 and CK71. The CN70 and CN70e have the same features except that the CN70e offers a larger keypad for data-input intensive applications. The CK70 and CK71 have most of the same features, but the CK71 offers a choice of imager options and does not offer a WWAN radio option (phone). Throughout this manual, all versions of the mobile computer are referred to as 70 Series unless information is specific to a particular model of computer.In most of the user’s manual, pictures of the CN70 and CK70 represent the four models of the 70 Series computers. CN70 Front ViewScan buttonOn/o buttonMicrophoneCell phone speakerNotiﬁcation LEDGood read LEDBattery status LED

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 3CN70 Back ViewCK70 Front ViewIrDa portSpeaker portImagerCameraBatteryScan buttonMicrophoneOn/o buttonCell phone speakerNotiﬁcation LEDGood read LEDBattery status LED

Chapter 1 — Using the Computer4 70 Series Mobile Computer User’s ManualCK70 and CK71 Back ViewOverview of 70 Series FeaturesThe 70 Series includes these standard features:•EA30 area imager that can read bar codes and capture images•(CK71 only) Choice of EA30, EX25, or EV12 imagers•Multi-processor architecture with 512 MB DRAM and 1G Flash•CDMA or UMTS capability (not available on CK71)•802.11a/b/g/n and Bluetooth® radios•GPS radio on CDMA or UMTS computers (not available on CK71)•5-megapixel auto-focus color camera•Customer-accessible microSD slot for memory cards up to 32 GB•Customer-accessible SIM card slot •IrDA port with speeds up to 4 MbpsImagerCameraIrDA portBatteryIrDA portImagerCameraBatteryLeft speakerport Left speakerportThe 70 Series Mobile Computer with an IEEE 802.11a/b/g/n radio installed is Wi-Fi® certified for interoperability with other 802.11a/b/g/n wireless LAN devices.

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 5About the Status LEDsUse the following illustrations and table to understand the status LEDs on your computer. Not every 70 Series computer has all six status LEDs. For example, the QWERTY versions of the CN70 and CN70e do not have a Green key status LED.Location of the CN70 Status LEDsGreen keystatus LEDShift keystatus LEDOrange keystatus LEDBattery status LEDGood Read and Ready-to-WorkStatus LEDNotiﬁcation LED

Chapter 1 — Using the Computer6 70 Series Mobile Computer User’s ManualLocation of the CK70 Status LEDsStatus LED DescriptionsLED Color DescriptionNotification Amber This LED is user-programmable.Good Read Green The computer successfully decoded a bar code.Ready-to-Work Blue If you have Intermec Terminal Emulator (ITE), the application is running and connected to the host. If you do not have ITE, you can configure the Ready-to-Work indicator to turn on or off to indicate a healthy state. Blinking blueITE is running but not connected to the host.Battery See “About Battery Status” on page 12.Key Status Green The Green function key is enabled.Orange The Orange function key is enabled.Shift Red The Shift key is enabled.Green key status LEDShift key status LED(CK70 alphanumericand CK71 function numeric)Shift key status LED(CK70 numeric andCK71 alphanumeric)Orange key status LEDNotiﬁcation LED Good Read and Ready-to-Workstatus LEDBattery status LED

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 770 Series AccessoriesThe 70 Series computer ships with a battery. All other accessories are sold and ordered separately. For help, contact your local Intermec sales representative.70 Series AccessoriesAccessory DescriptionAudio Snap-On Adapter Use the audio adapter to connect the computer to a headset.CK70/CK71 Battery This battery provides main power to the CK70 and CK71.CK70/CK71 Magstripe Reader AdapterUse the magnetic stripe reader to be able to read magnetic cards with the CK70 and CK71 computer.CN70/CN70e Battery This battery provides main power to the CN70 and CN70e.CN70/CN70e Magstripe Reader Snap-On Adapter Use the magnetic stripe reader to be able to read magnetic cards with the CN70 and CN70e computer.Desktop Stand Use the desktop stand hold the 70 Series computer on your desk or a stable surface.DEX/UCS Snap-On Adapter Use this adapter to receive and send serial communications through a DEX/UCS connection.DX1 Desktop Dock with USB connectivityUse the desktop dock with the: •Computer cup to charge the battery while it is installed in the computer.•Battery cup to charge the battery.DX2 Dual Dock and DX4 Quad Dock. The DX2 and DX4 are available in charge-only and Ethernet configurations.Use these charger bases with the: •Computer cup to charge batteries while they are installed in the computer.•Battery cup to charge two batteries.Ethernet Snap-On Adapter Use the Ethernet adapter to be able to connect the computer to an Ethernet network.

Chapter 1 — Using the Computer8 70 Series Mobile Computer User’s ManualAbout the BatteryThe computers use these rechargeable Lithium-ion battery pack as the main power source:•3.7 V, 4000 mAH (14.8 Wh) battery for the CN70 and CN70e•3.7 V, 5200 mAH (19.2 Wh) battery for the CK70 and CK71Handstrap Replacement Kit You can order and install a replacement handstrap for the CN70, CN70e, and CK70/CK71. Each kit contains 5 handstraps.Holster Use the holster to store the computer when you need your hands free.RS-232 Snap-On Adapter Use the RS-232 adapter to convert the connector on the bottom of the computer to a serial connector.Scan Handle Use the scan handle to provide better ergonomics to the computer for high-volume scanning applications.Tethered Stylus Replacement Kit You can order and install a replacement stylus.USB Snap-On Adapter Use this adapter to convert the bottom connector of the computer to a USB connector.Vehicle Dock Use the vehicle dock to provide power and hold your computer while you are using it in a vehicle.Vehicle Holder Use the vehicle holder to hold your computer while you are using it in a vehicle.Vehicle Power Adapter Use the vehicle power adapter to provide power to the computer from your vehicle. Vocollect Snap-On Adapter Use this adapter to be able to use the Vocollect voice solution in your warehouse.Accessory Description

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 9Charging the BatteryYou need to fully charge the battery before using your computer for the first time. Use one of the charging accessories listed in the next table to charge the battery.70 Series Charging AccessoriesChanging the BatteryIf your battery power is low, you need to either charge the battery in the computer, or replace it with a charged battery. To change the battery:1Save your files and close any open applications.2Press the Power button and choose Hibernate from the menu to suspend the computer.3Detach the handstrap from the computer.The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100°C (212°F) or incinerate it. Dispose of used batteries promptly. Keep away from children.Charging Accessory Charging TimeSnap-on adapters Up to 6 hoursDX1, DX2, or DX4 dock Up to 6 hoursCN70, CN70e, CK70, and CK71 Vehicle Power Adapter Up to 6 hours

Chapter 1 — Using the Computer10 70 Series Mobile Computer User’s ManualDetaching the Handstrap From a CN70 or CN70eDetaching the Handstrap From a CK70 or CK714Make sure the computer is hibernate mode and that the screen has turned off.5Remove the battery.

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 11•On the CN70 or CN70e, push the battery release toward the bottom of the computer until the battery releases and then lift it away from the computer.•On the CK70 or CK71, push the battery release toward the top of the computer until the battery releases and then lift it away from the computer.6Insert the top end of a fully charged battery into the computer, and press down firmly on the bottom of the battery. Make sure that the battery release is fully engaged.

Chapter 1 — Using the Computer12 70 Series Mobile Computer User’s ManualAbout Battery StatusUse the battery icon on the Title bar to see the power status of your battery. If you want more detailed information on your battery such as usage time or voltage, use the Intermec Dashboard. For more information on the Dashboard, see “About the Intermec Dashboard” on page 102.Understanding the Battery Icon StatusBattery Icon StatusBattery is fully charged.Battery has a high charge. Battery has a medium charge. You should be able to work for several more hours before changing batteries.Battery is low. You need to charge or replace the battery soon.Battery is critically low. You need to replace the battery now.Battery is charging.The battery is not installed.

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 13You can also use the battery status LED to see the charging status of your battery.Understanding the Battery Status LED LED State DescriptionSteady green The computer is connected to a charger and the battery is more than 95% charged.Blinking red The battery is very low. The computer will soon go into Suspend mode. Charge or replace the battery.Steady red The computer is connected to a charger and the battery is charging.Blinking red-amber The battery charging system has encountered an error. The battery is not charging.Steady amber The battery is outside of the allowable charging temperature range. Charging will resume when the battery temperature is back in the acceptable range of 0° to 45°C (32° to 113°F).Off The computer is not on external power and the battery is operating normally.Battery status LED

Chapter 1 — Using the Computer14 70 Series Mobile Computer User’s ManualAbout Battery Life and ConservationBatteries that are stored outside the computer for long periods of time slowly discharge. Intermec recommends storing the battery in a charger to maintain battery performance.Battery Conservation TipsWhen You Want To: Do This to Save Battery Power:Use the computer and the Low Battery status icon appears or the Battery light comes on.•Connect the computer to an external power source.•Or, save your data and press the Power button and select Hibernate. After the computer turns off, remove the battery and insert a fully charged battery.Stop using the computer for 5 minutes or longer.Make sure that the low battery icon is not on the screen and the Battery LED is not on. Press the Power button and choose Suspend to suspend the computer.Store the computer for more than a day.If you are storing the computer for a few days, like over the weekend, install a charged battery or connect the computer to a power source.If you are storing the computer for longer, remove and charge the battery, and then store both the battery and computer in a cool location. If you store the battery for several months, recharge the battery to keep it at peak performance.Store the battery outside the computer.Store the batteries in a charger.

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 15About the KeypadThe CN70 comes with either a QWERTY keypad or a numeric keypad. The CN70e comes with either a QWERTY numeric keypad or numeric keypad. The computer has an ambient light sensor that detects low light and turns on the keypad backlight. By default, the keypad backlight is enabled in low light conditions. You can disable the keypad backlight to conserve power. Use Intermec Settings to configure the backlight. For help, see “Using Intermec Settings on the Computer” on page 62.CN70 QWERTY KeypadCN70 Numeric KeypadSpaceFDSAGHJKLCXZVBNMEscEnterREQWTYIOPU%&?@$sym1234567809+/1234567809CapsABCDEFGHIJKLMNOPQRSTUVSpaceWXYZEsc Enter

Chapter 1 — Using the Computer16 70 Series Mobile Computer User’s ManualCN70e QWERTY Numeric KeypadCN70e Numeric KeypadENTER1234567809EscSpaceFDSAGHJKLREQTY IOPUCXZVBNMW147369CapsABCDEFGHIJKLMNOPQRSTUVSpaceWXYZF1 F2 F3 F4 F5EscENTER2580F6 F7 F8 F9 F10

$Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 17The CK70 comes with either a large alpha or an alphanumeric keypad. The CK71 comes with either a numeric function keypad or an alphanumeric keypad. The computer has an ambient light sensor that detects low light and turns on the keypad backlight. By default, the keypad backlight is enabled in low light conditions. You can disable the keypad backlight to conserve power. Use Intermec Settings to configure the backlight. For help, see “Using Intermec Settings on the Computer” on page 62.CK70 Large Alpha KeypadEscCtrlYZEnterSpaceAB CDHLPRSTUVWXEFGIKMOQ0123456789JN@Send EndDeleteInsert\[]+=F1 F2 F3F4F8F5 F6F7 F9F10><%()sym$

Chapter 1 — Using the Computer18 70 Series Mobile Computer User’s ManualCK70 Alphanumeric Keypad0564897312F1F2F3F4F5 Ctrl SpaceEnterEscAltAEFGHIJKLMNOPQRSTUVWXYZBCDEndSendF13 F14F11 F12 F15 F16F19 F20F17 F18F23 F24F21 F22F6F7F8F9F10DeleteInsert

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 19CK71 Numeric Function KeypadCtrl0564897312EnterEnterF1 F2 F3 F4F5 F6 F7 F8F9 F10 F11 F12EscFldExitSpaceAltDeleteF13 F14 F15 F16F17 F18 F19 F20F21 F22ReturnReturnNxtScrPrvScr RollSysRqFld+Fld-HomeRoll ResetClearAttnInsertAB CDEFGHIMN OPQRSTUYVWXJKLZViewViewF24F23PA3PA2PA1Page

Chapter 1 — Using the Computer20 70 Series Mobile Computer User’s ManualCK71 Alphanumeric KeypadEntering Characters on the QWERTY KeypadYou need to use the orange modifier key b and the Shift key y to access all characters and functions on the QWERTY keypad. To type a character:•Press the key for that character. To type a character or access a function on the overlay:•Press b and then press the key for the character or function.FldExit0564897312F1F2F3F4F5 Ctrl SpaceEnterEscAEFGHIJKLMNOPQRSTUVWXYZBCDF13 F14F11 F12 F15 F16F19 F20F17 F18F23 F24F21 F22ReturnNxtScrAltPrvScr RollFld+Fld-Roll ClearResetErase FindDupAttnEEOFAutologKeypdHexHomeFldMkRemovePrintSelectModeNewLnMenu?SysRqPA1PA2PA3F6F7F8F9F10DeleteHelpInsertView Page

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 21To only type characters or access functions on the overlay:•Press b twice to lock the orange modifier key to stay on, and then press the keys for the characters or functions.To type a single uppercase letter:•Press y and then the letter key.To type all uppercase letters:Press yy to turn on Caps Lock, and then press the letter keys.You can still type orange modifier characters by pressing b and then the key for that character. To turn off Caps Lock, press y.Entering Characters on the Numeric KeypadYou need to use the orange modifier key b and the green modifier key c to access all characters and functions on the Numeric keypad. To type a character or access a function printed in orange on the overlay:•Press b and then press the key for the character or function.To type a character or access a function printed in green on the overlay:•Press c and then press the key for the character or function.To type letters in the upper right corner of a key:•Press c and then press the key one to three times depending on the position of the letter.For example, in the upper right corner of the 2 key there are the letters “ABC”:•To type “c”, press c 2 2 2.•To type “C,” press c 1 and then press c 2 2 2.To only type letters:•Press c c to lock the green modifier key, and then press the key one to four times depending on the position of the letter.While the green modifier key is locked, press 1 to toggle between only uppercase and lowercase letters.To unlock the green modifier key, press c.

Chapter 1 — Using the Computer22 70 Series Mobile Computer User’s ManualEntering Characters on the CK70 and CK71 KeypadsYou need to use the orange modifier key b, the green modifier key c, and the Shift or Caps Lock key y to access all characters and functions on the Alpha, Alphanumeric, and Numeric Function keypads. To type a character or access a function printed in orange on the overlay or in the upper left corner of a key:•Press b and then press the key for the character or function.To type a character or access a function printed in green on the overlay:•Press c and then press the key for the character or function.To type a single uppercase letter:•Press y and then the letter key.To type all uppercase letters:Press yy to turn on Caps Lock, and then press the letter keys.You can still type orange or green modifier characters by pressing b or c and then the key for that character. To turn off Caps Lock, press y.About the Power ButtonWhen you press the Power button, a dialog appears with a list of power options. If you do not select a power options setting, the currently selected action (the button outlined in bold) occurs after the timeout.Note: If uppercase letters are enabled and you unlock the green modifier key, you may need to press c 1 to type lowercase letters.

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 23The Intermec Power Options Default ScreenUse the following table to understand the Intermec Power Options.Intermec Power OptionsNote: The Real Time Clock (RTC) will persist through all of the power options as long as it receives power from the Real Time Clock battery.Option DescriptionHibernate (battery swap)High power saving mode. Use this setting only for swapping the battery. The computer saves the current system state, registry, and file system and then powers off all radios and internal devices. You can wake the computer by pressing the Power button or connecting the computer to external power.Suspend Medium power saving mode. The computer powers off all radios and internal devices not involved in saving the system state, but the phone stays on to receive calls. This option is the default setting. You can wake the computer by pressing the Power button, pulling the scanner trigger, receiving a call, scheduling an event such as an alarm, or by connecting external power.

Chapter 1 — Using the Computer24 70 Series Mobile Computer User’s ManualThe Intermec Power Options screen is customizable. You can use Intermec Settings to determine which options are available to end users, the timeout until the default choice is selected, the default action if no option is selected, or to disable the Power Options screen. For more information on customizing the screen using Intermec Settings, see “Using Intermec Settings on the Computer” on page 62 or see the Intermec Settings Command Reference Manual.About the Intermec Dashboard ButtonIf the Ready-to-Work light blinks, your computer may be experiencing a problem. Press the Intermec Dashboard button (m) to launch the Intermec Dashboard application and view troubleshooting and status information. You can press the m button at any time to bring up the Intermec Dashboard. If the computer is not healthy, the current issues are displayed at the top of the screen. If the device is healthy, you can use the Dashboard to view device information. For more information, see “About the Intermec Dashboard” on page 102.Configuring the Screen BacklightThe display has an ambient light sensor that automatically adjusts the backlight intensity to conserve power and ensure the display is readable. By default, the screen turns off when there is no activity with the computer. Press a key or tap the screen to resume activity.Reboot The computer does not save the current system state, but the registry and file systems are saved. The computer shuts down all running processes and restarts.Cancel The Power Options menu is cancelled.Screen Off Lowest power saving mode. The screen turns off, but the phone, all radios, and internal devices stay on. Tap the screen to turn the screen back on.Shutdown Very high power saving mode. The computer turns off everything. You must press Power or apply external power to restart the computer.Option Description

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 25To configure the screen backlight to turn off:1Tap Start > Settings > Power. 2Tap Advanced on the horizontal scroll bar.3Select the screen power off settings for when the computer is on battery power or external power.To configure the screen brightness:1Tap Start > Settings > System > Backlight.2Adjust the slider to the desired brightness level.3Tap OK.Adjusting the VolumeYou can adjust the computer volume for your needs and your environment. The volume includes sounds you hear when you tap the screen or read bar codes with the imager. You can set the volume to off, very low, low, medium, high, very high (default), or vibrate. You can also use the buttons on the right side of the computer to adjust the volume:•The upper button increases the volume.•The lower button decreases the volume.To adjust the volume:1Tap the Volume icon at the top of the screen, and then tap the volume icon on the horizontal scroll menu. 2Use your stylus or the u and d keys to adjust the volume slider to the volume you want, select Vibrate, or select Off.

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 27Scanning With the EA30 Imager5Use the laser pointer as a guide and aim toward the middle of the bar code. Make sure that the illumination beam or frame covers the bar code you are trying to decode.When the computer successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly. 6Release the Scan button.Inserting a microSD CardYou can use a microSD™ card to increase file storage and install software. The computers support an optional 32 GB maximum capacity microSD card.Installing a microSD Card in a CN70 or CN70eTo install a microSD card on a CN70 or CN70e:1Press the Power button to turn off the computer.2Remove the battery.Note: The computer resets when you open the card access door to insert the microSD card. Make sure you completely close the card access door before you use your computer.

Chapter 1 — Using the Computer28 70 Series Mobile Computer User’s Manual3Remove the two Phillips screws and open the card access door.4Slide the SIM card door to the left to unlock it and open the door.

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 295Slide the microSD card door towards the top of the computer to unlock it and open the door. 6Slide the microSD card into place.7Close the microSD card door and slide it towards the bottom of the computer to lock it in place.8Close the SIM card door and slide it to the right to lock it in place.9Close the card access door and replace the two screws.

Chapter 1 — Using the Computer30 70 Series Mobile Computer User’s Manual10 Install the battery. Press down firmly on the bottom of the battery, and make sure that the battery release tab is fully engaged.11 Press the Power button. The computer cold boots.Installing a microSD Card in a CK70 or CK71To install a microSD card on a CK70 or CK71:1Press the Power button to turn off the computer.2Remove the handstrap.3Remove the two screws that attach the interface adapter cover to the back of the computer.

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 314Slide the SIM card door to the left to unlock it and open the door.5Slide the microSD card door towards the top of the computer to unlock it and open the door.

Chapter 1 — Using the Computer32 70 Series Mobile Computer User’s Manual6Slide the microSD card into place.7Close the microSD card door and slide it towards the bottom of the computer to lock it in place.8Close the SIM card door and slide it to the right to lock it in place.9Replace the interface adapter cover and attach with the two screws removed in Step 2.10 Install the battery. Press down firmly on the bottom of the battery, and make sure that the battery release tab is fully engaged.11 Press the Power button. The computer cold boots.Transferring Files To and From Your PCYou can use Microsoft ActiveSync (Windows XP or earlier) or Windows Mobile Device Center (Windows Vista or Windows 7) to establish a connection between your computer and a PC. After you connect to your PC, you can transfer files, synchronize files, remotely debug, and perform other device management activities. ActiveSync and Windows Mobile Device Center are a free applications available from the Microsoft web site at www.windowsmobile.com/getstarted.

Chapter 1 — Using the Computer70 Series Mobile Computer User’s Manual 33To establish an ActiveSync partnership between your computer and a PC, you need to physically connect your computer to your PC using these accessories:•USB snap-on adapter (Model 1000AA07)•USB cableTo transfer files to and from your PC:1Download ActiveSync from the Microsoft web site and install ActiveSync on your PC. 2Follow the onscreen instructions to establish a partnership. When the partnership is established, the Microsoft ActiveSync screen appears on your PC.

Chapter 1 — Using the Computer34 70 Series Mobile Computer User’s Manual

352Understanding the User Interface and Intermec ApplicationsUse this chapter to learn about the Windows® Embedded Handheld user interface and how to interact with the screen. You can also use this chapter to learn about the Intermec applications on your computer, as well as additional Intermec applications you can download.

Chapter 2 — Understanding the User Interface and Intermec Applications36 70 Series Mobile Computer User’s ManualAbout the User InterfaceThe user interface for the Windows® Embedded Handheld 6.5 operating system is different from previous versions of Windows Mobile. The interface is touch-friendly and easy to navigate. Use the following sections to understand how to interact with Windows Embedded Handheld 6.5.About the Home ScreenWhen you turn on your mobile computer, the Home screen is the first screen that appears. The Home screen contains three navigation bars: the Title bar, the horizontal scroll bar, and the Tile bar.The Windows Embedded Handheld 6.5 Home ScreenUse the Title bar icons to view the current status of information such as signal strength and battery power remaining. For more information on the Title bar icons, see “Title Bar Status Icons” on page 38 .Horizontal scroll barTitle barTile bar

Chapter 2 — Understanding the User Interface and Intermec Applications70 Series Mobile Computer User’s Manual 37A horizontal scroll bar appears when you tap an icon in the Title bar. This horizontal scroll bar makes it easy to access the applications associated with the Tile bar icons. The horizontal scroll bar also contains a magnifier which improves the touch experience by making parts of the screen large enough to tap with your finger. The horizontal scroll bar also replaces tabs within Windows screens and allows for easier navigation.Clock & Alarms Screen With Horizontal Scroll BarUse the Tile bar to navigate between screens and within applications. The icons available on the Tile bar change depending on the application you are using.Interacting With the ScreenThe Windows Embedded Handheld 6.5 interface supports the use of gestures with the finger or stylus to move around the screen. The table below explains the supported gestures.Gesture DescriptionTap Represents the left click of a mouse.Double-tap Represents the left double-click of a mouse.Hold Represents the right click of a mouse when you press and hold on the screen and a context menu appears.

Chapter 2 — Understanding the User Interface and Intermec Applications38 70 Series Mobile Computer User’s ManualTitle Bar Status IconsTappable icons in the Title bar immediately show you the status of your network, your phone, the volume, the battery, and the time. Use the following table to understand what the icons mean.Title Bar Status Icon DescriptionsFlick Initiates scrolling in the direction (horizontal or vertical) the finger or stylus moves across the screen.Pan Press and hold on the screen and then drag in any direction.Gesture DescriptionIcon DescriptionYou have a new notification. You have a new text message.You have a new e-mail message.You have a new instant message.You missed a call.The speakerphone is on.The phone is roaming.An alarm is set.The microphone is on.An internet call is in progress.A Bluetooth headset is detected.An ActiveSync connection has been established.There was a problem with the ActiveSync synchronization.

Chapter 2 — Understanding the User Interface and Intermec Applications70 Series Mobile Computer User’s Manual 39An ActiveSync synchronization is in progress over USB.A UMTS network is available.Connecting to a UMTS network.A UMTS connection is active.A 3G+ network is available.An EDGE network is available.Connecting to an EDGE network.An EDGE connection is active.A GPRS network is available.Connecting to a GPRS network.A GPRS connection is active.An HSDPA network is available.Connecting to an HSDPA network.An HSDPA connection is active.Bluetooth is on.Wi-Fi is on but not connected, and no networks are detected.Wi-Fi is not connected to a network, and other networks are detected.Other wireless networks are detected.Connected to a wireless network.Icon Description

Chapter 2 — Understanding the User Interface and Intermec Applications40 70 Series Mobile Computer User’s ManualSynchronizing through a Wi-Fi connection.Connected to a wireless network, and other networks are detected.Information about a new wireless network is available.A network connection is active.A network connection is inactive.The phone has maximum signal strength.The phone has no signal.The phone capability is off.The phone has no service.The phone is searching for service.Data is being transferred.A voice call is in progress.A voice call in on hold.There is no SIM card present in the computer.The volume is off and the phone is set to vibrate.The volume is on.The volume is off.The battery has a full charge.The battery has a high charge.Icon Description

Chapter 2 — Understanding the User Interface and Intermec Applications70 Series Mobile Computer User’s Manual 41Aligning the ScreenYou may need to align your screen if you tap on one area and it registers in a different part of the screen. Make sure you only use the stylus to complete the alignment process.To align the screen:1Tap Start (t) > Settings > System > Screen2Follow the prompts on the screen to complete the alignment process.About Intermec ApplicationsIntermec provides many useful applications to help you configure, troubleshoot, and connect your computer to other devices and networks. You can also download additional applications from the Intermec web site to help you use all of the features of your computer.The battery has a medium charge.The battery has a low charge.The battery has a very low charge.The battery is attached to external power and is charging.No battery is installed in the computer.Call forwarding is on.Voice mail is off.GPS locator is off.GPS locator is on.Icon Description

Chapter 2 — Understanding the User Interface and Intermec Applications70 Series Mobile Computer User’s Manual 43Applications You Can Download to the Mobile ComputerYou can download several Intermec applications from the web site that extend the capabilities of your 70 Series computer. All of the applications listed below are available from the Intermec web site. Some of the applications require the purchase of a license to run. To find the application you want, go to www.intermec.com > Support > Downloads and then enter the information to find your 70 Series computer.About eMDIIntermec Enhanced Mobile Document Imaging Application (eMDI) is a professional document capture application that enables you to capture images of full page documents (8.5 x 11 or A4 paper sizes) with the camera. You can transfer the images from your mobile computer to a PC or server. For more information, see the Intermec Enhanced Mobile Document Imaging User’s Guide. You can download and use eMDI for a 30-day evaluation period. After the evaluation period expires, you will need to purchase a license.About Features DemoIntermec Features Demo provides a simple way to explore the key features of your mobile computer. You will find applications that demonstrate scanning, document imaging, image capture, printing, GPS functionality, and the digital compass. Many of the applications that are part of Features Demo also have separate full-featured versions that you can download and license for your computer.Wireless PrintingUse the Wireless Printing application to connect to a Bluetooth printer. For more information, see “Connecting to a Bluetooth Printer” on page 74.Wireless ScanningUse the Wireless Scanning application to connect to a Bluetooth scanner. For more information, see “Connecting to a Bluetooth Scanner” on page 72.Icon Application Description

Chapter 2 — Understanding the User Interface and Intermec Applications44 70 Series Mobile Computer User’s ManualAbout Image CaptureThe Intermec Image Capture application is provided for use on the 70 Series computers with an EA30 imager. Image capture provides a way for users to capture a high quality grayscale image with a mobile computer. Image Capture also allows you to change settings to provide the best image possible for the conditions present. You do not need to license Image Capture.About Intermec BrowserIntermec Browser is a locked-down web application for your computer that is compatible with Microsoft™ Internet Explorer. You can configure Intermec Browser for your specific application requirements and design your own web pages. You can download and use Intermec Browser for a 60-day evaluation period. After the evaluation period expires, you will need to purchase a license. About Intermec Connection ManagerIntermec Connection Manager is a software application and API interface that provides seamless network roaming for Intermec mobile computers configured with one or more wired or wireless technologies (Ethernet, 802.11, GPRS, CDMA). Intermec Connection Manager works in the background to automatically establish and maintain connections. You can download and use Intermec Connection Manager for a 60-day evaluation period. the evaluation period expires, you will need to purchase a license.About Intermec LauncherIntermec Launcher 1.01 is a Microsoft® Windows® application, designed for Intermec mobile computers, that provides a platform from which other applications may be launched while attempting to provide a locked-down environment. You can configure Intermec Launcher for your specific application requirements. You can download and use Intermec Launcher for a 60-day evaluation period. After the evaluation period expires, you will need to purchase a license.

$Chapter 2 — Understanding the User Interface and Intermec Applications70 Series Mobile Computer User’s Manual 45About Intermec Terminal Emulator (ITE)Intermec Terminal Emulator (ITE), part of Intermec Client Pack (ICP), is the next generation of Intermec’s popular terminal emulation client designed for enterprise-level data collection. It provides a consistent user interface and a common menu structure to simplify the use and management of applications running on Intermec mobile and wireless computers. ITE is packed with enhancements that improve productivity, reduce errors, and deliver fast return on investment. It supports multiple emulation protocols in a single client and has new features such as session persistence, remote management and configuration, and offers a maintenance plan to keep you up-to-date with the latest releases and upgrades. You can download and useITE for a 60-day evaluation period. After the evaluation period expires, you will need to purchase a license and maintenance plan. About SmartSystems FoundationSmartSystems™ Foundation is an easy-to-use software platform that provides IT Administrators and Integrators a single, integrated portal for hands-free provisioning, deployment, and management of Intermec devices minimizing the effort spent on software upgrades, equipment monitoring, maintenance and troubleshooting. SmartSystems Foundation provides a consistent way to manage Intermec devices including mobile computers, RFID readers, printers and bar code scanners, located on-site or remote, to make the most of limited IT resources, and lower the total cost of ownership for Intermec data collection equipment. SmartSystems Foundation can be downloaded at no charge from the Intermec web site. For more information, visit www.intermec.com\SmartSystems.$

Chapter 2 — Understanding the User Interface and Intermec Applications46 70 Series Mobile Computer User’s Manual

473Using the PhoneYou can use the phone feature to make and receive telephone calls, as well as transmit data through cellular wide-area networks (WANs).

Chapter 3 — Using the Phone48 70 Series Mobile Computer User’s ManualAbout the PhoneThe 70 Series mobile computer supports two types of cellular technology:•CDMA•UMTSPhone features on the computer include a speaker and a microphone. You can also use a Bluetooth headset or hands-free kit. The phone feature is enabled by default on WWAN-equipped mobile computers.After you turn on the phone and activate service with your wireless carrier, you can customize the phone features and network settings. For more information, see the online help on your mobile computer.Activating the UMTS PhoneYou use a SIM card to activate the UMTS phone on your computer. You can purchase the SIM card from your network provider. To install the SIM card and activate the UMTS radio:1Press the Power button to turn off the computer.2On the CN70 or CN70e:aPush the battery release tab forward until the battery releases, and lift the battery away from the computer.bRemove the two Phillips screws and open the card access door.

Chapter 3 — Using the Phone70 Series Mobile Computer User’s Manual 493On the CK70, remove the two screws and lift the card access door away from the computer.4Slide the SIM card door to the left to unlock it and open the door.5Slide the SIM card into the slot in the card access door. 6Close the SIM card door and slide it to the right to lock it in place.7Close the card access door and replace the two screws.

Chapter 3 — Using the Phone50 70 Series Mobile Computer User’s Manual8Install the battery. Press down firmly on the bottom of the battery, and make sure that the battery release tab is fully engaged.9Press the Power button. The computer cold boots.Activating the CDMA PhoneTo activate the CDMA radio module in your mobile computer, you need to contact your wireless carrier and set up an account for each mobile computer. The following table lists the carriers that Intermec currently supports. If your carrier is not listed in the table, please contact Intermec product support to see if it is now supported.Currently Supported CarriersThe carrier will require the Electronic Serial Number (ESN) to start the activation process. You can find the ESN:•on a label located in the upper right corner of the battery compartment.•on the outside of the computer shipping box.The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Intermec representative can guide you through the process.After you supply the ESN to your carrier, they will respond with values that you must enter using the Windows Mobile Activation Wizard (if required). Some of the supported carriers do not require you to enter any values. The following table shows the carriers, the correct activation method to use, and the values that you need to activate your phone.Country CarriersUnited States Sprint, Verizon

Chapter 3 — Using the Phone70 Series Mobile Computer User’s Manual 51Values Required for CDMA PhoneAfter activation, the settings are permanently stored in the CDMA module. Changing the OS or SSPB loads will not affect any of the settings or activation parameters stored in the WAN modem.Starting the Activation WizardDepending on your wireless carrier, you may need to use the Windows Mobile Activation Wizard to activate your phone.To start the activation wizard:1Tap Start > Phone, or tap the Phone button on the Tile bar.The phone application starts.2Tap Menu > Activation Wizard.Turning the Phone On and OffBefore you can start using your phone, you need to enable it. You can use Wireless Center to enable and disable your phone, as well Bluetooth and Wi-Fi communications.To turn on the phone using Wireless Center:1Tap Start > Settings > Connections > Wireless Center.2Tap Phone to turn on the Phone3(Optional) To configure the phone, tap Menu in the tile bar at the bottom of the screen.4Tap OK when you are done configuring the options. 5Tap OK to close Wireless Center.Carrier Activation Method Activation Values You NeedSprint Activation Wizard •Master Subsidy Lock (MSL) or activation code•MDN•Mobile Station Identifier (MSID)Verizon •Dial *22899•Activation WizardNone. All parameters are automatically transferred wirelessly.

Chapter 3 — Using the Phone52 70 Series Mobile Computer User’s ManualMaking a Phone CallAfter you activate your phone, you are ready to start making phone calls.To make a phone call:1Press Phone.2Tap the keys to enter the telephone number you want to call, and tap Talk.Making an Emergency Phone CallYou can use the UMTS phone to make an emergency phone call even if the SIM card is missing. When the SIM card is not installed, the phone will show that you have no service. However, if you dial certain emergency numbers (such as 112, 911, 000, 08, 118, 119, and 999) the call will go through.

534Using the CameraYou can use the color camera to take pictures and record videos.

Chapter 4 — Using the Camera54 70 Series Mobile Computer User’s ManualAbout the Color CameraThe camera and flash are located on the back of the computer. You run the Pictures & Videos application to access the camera features. In this application, you can:•take, view, and edit pictures.•record and launch video clips stored on the computer or a microSD card.•configure camera options.You can also send pictures and video clips to others or save an image as the background on the Home screen. If you download the eMDI application, it uses the camera to capture images.Taking a PictureYou can take photos in high, normal, or low quality, with image sizes up to 2048 x 1536 pixels. When you take a picture, the image is saved as a .jpg file and stored in the /My Documents/My Pictures folder.To take a picture:1Tap Start > Pictures & Videos.2Tap the Camera icon in the grid or the Camera button on the Tile bar, or press Enter.3Using the screen as a viewfinder, move the camera until you have the image you want to take a picture of.4Press Enter to take and save the picture. If you choose to save your pictures to Main memory, they are saved to permanent storage on your mobile computer.Note: While the Pictures & Videos application is running, you cannot use the imager.

Chapter 4 — Using the Camera70 Series Mobile Computer User’s Manual 55Recording a VideoYou need to switch to video mode to record video. When you record video, the video is saved as an .mp4 file and stored in the /My Documents/My Pictures folder. To switch to Video mode and record video:1Tap Start > Pictures & Videos.2Tap the Camera icon in the grid or the Camera button on the Tile bar, or press Enter.3Tap Menu > Video. In the lower right, the camera icon turns into a video camera. On the Tile bar, the Record button replaces the Take Pic button.4Using the screen as a viewfinder, move the video camera until you see the scene you want to video record.5Press Enter to start recording. 6When you are done, tap Stop or press Enter to stop recording and save the video. If you choose to save your videos to Main memory, they are saved to permanent storage on the computer.Saving Pictures and Videos to an SD CardPictures and videos are automatically saved to the main memory on your computer. You can save your pictures and video to an SD card to easily transport them to another device.To save picture and video files to an SD card:1Install a microSD card. For help, see “Inserting a microSD Card” on page 27.2Tap Start > Pictures & Videos.3Tap the camera icon.4Tap Menu > Options.5From the Save files to list, select SD card, and tap OK.

Chapter 4 — Using the Camera56 70 Series Mobile Computer User’s Manual

575Using GPSThe 70 Series computer comes equipped with an integrated Global Positioning System (GPS) receiver if your computer has phone capability (WWAN radio). The GPS receiver can deliver standards-based National Marine Electronics Association (NMEA) data strings to GPS applications.

Chapter 5 — Using GPS58 70 Series Mobile Computer User’s ManualAbout the Integrated GPS on Your ComputerIntermec recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware. The GPSID is a Microsoft software component that interacts between applications and the GPS hardware.As a Microsoft software component, the GPSID:•allows multiple applications to simultaneously access the GPS data stream.•provides access to GPS data without requiring applications to recognize and parse NMEA syntax.Using the GPSID Installed on the ComputerTo use the GPSID installed on your mobile computer, you need to configure the GPSID settings.To configure your GPSID settings:1Tap Start > Settings > System > External GPS. The GPS Settings screen appears with Programs selected.

Chapter 5 — Using GPS70 Series Mobile Computer User’s Manual 592Select the COM port that you want your programs to use to get GPS data from your computer. 3Tap Access in the horizontal scroll bar and select the Manage GPS automatically check box.4Tap OK.Improving GPS Performance on the ComputerUse the iGPS application to improve the performance of the GPS on your CN70, CN70e, or CK70 computer. The integrated GPS module has three operating modes:•Standalone•MS Assisted•gpsOneXTRA™In Standalone mode, the GPS module relies solely on GPS satellites to determine position.

Chapter 5 — Using GPS60 70 Series Mobile Computer User’s ManualIn MS Assisted mode, the computer can determine position without receiving GPS signals directly from satellites; instead, the computer receives GPS signals and information provided by the cellular network. Even when the computer can receive a satellite signal, MS Assisted can improve position accuracy and reduce the time to determine initial position (Time-To-First-Fix). Check with your cell phone carrier for availability and pricing for MS Assisted service.Qualcomm’s gpsOneXTRA Assistance technology provides enhanced operation for Standalone GPS. This option enables the UMTS-enabled computer to automatically download a small assistance data file from the XTRA servers through a brief internet access session. Another option you can configure with iGPS is the fix interval. The fix interval defines how often the GPS should provide new information. Larger intervals use less power, but many applications require small intervals to work correctly. The default for fix interval is 4.To improve GPS performance:1Go to Start > Settings > System > iGPS.2In the Fix Interval tab, enter a value for the fix interval. The default setting is 4 and should be optimized for most applications.3Tap the Fix Type tab and select one of these options: Standalone (1), MS assisted (2), or Enable gpsOneXTRA (check box).4Tap OK.Note: Anytime you change the GPS settings, the phone module will reset automatically. It will not affect the functionality of the computer.

616Configuring the ComputerUse this chapter to learn about the available methods for configuring your mobile computer and how to use Intermec Settings. You can also use this chapter to learn how to configure network communications and wireless security.

Chapter 6 — Configuring the Computer62 70 Series Mobile Computer User’s ManualHow to Configure the ComputerYou can configure many parameters on the computer such as the bar code symbologies it decodes or the network settings. The values you set for these parameters determine how the computer operates.There are several ways to configure the computer:•Directly on the computer. You can use Intermec Settings directly on the computer to change only the settings on that computer. For more information, see “Using Intermec Settings on the Computer” on page 62.•Remotely using Intermec SmartSystems Foundation. When you use SmartSystems, you can remotely configure all of your 70 Series mobile computers as well as other SmartSystems-enabled Intermec computers and peripherals. For more information, see “Using Intermec Settings Remotely With SmartSystems Foundation” on page 70.•You can use a third-party device management product that supports the computer and Intermec Settings, such as Soti MobiControl or Wavelink Avalanche. For more information, visit the Device Management page on the Intermec web site.You can also configure the computer with configuration bundles that you create using SmartSystems Foundation. For more information, see the SmartSystems Foundation online Help.Using Intermec Settings on the ComputerUse Intermec Settings to configure parameters for Intermec applications on the computer as well as some device-specific parameters like volume. You can configure parameters for important functions like data collection and communications.

Chapter 6 — Configuring the Computer70 Series Mobile Computer User’s Manual 63Starting Intermec SettingsIntermec Settings is located on the System screen.To start Intermec Settings:•Tap Start > Settings > System > Intermec Settings.The Intermec Settings Main Menu appears.About the Structure of Intermec SettingsUse the tables below to help find the parameters in Intermec Settings that you want to configure. Each table contains the parameters for one of the Intermec Settings Main Menu options.If you see > next to a menu option, there are more screens available in the next level. If you see ... next to a menu option, there is only one more screen available.Most parameters are saved as soon as you tap OK. Some settings such as the Serial Port Switch require you to reboot the computer for the changes to take effect.

Chapter 6 — Configuring the Computer64 70 Series Mobile Computer User’s ManualData Collection Menu Communications Menu Data Collection Options Parameters You Can ConfigureInternal Scanner •Symbologies•Scanner settings•Imager settings•Decode securityBluetooth Scanner •Symbologies•Scanner settings•Imager settings•Decode securityDock Tethered Scanner •Symbologies•Scanner settings•Scanner port settings•Imager settings•Decode securityCamera •Symbologies•Scanner settings•Camera settings•Decode securityBT-Configure on Connect Bluetooth-configure on connectMagstripe Reader •Enable magstripe reader•Reader model (read-only)Communications Options Parameters You Can ConfigureDevice Name Device name802.11 Radio •Security choice (supplicant)•Security settings (includes Wi-Fi settings such as enable/disable radio)•IP settings•CertificatesEthernet Adapter IP settingsBluetooth Bluetooth settings (power, discoverable, connectable, and so on)

Chapter 6 — Configuring the Computer66 70 Series Mobile Computer User’s ManualPrinter MenuGPS MenuSmartSystems Information Menu Virtual Wedge MenuFeatures Disabled by Policy None (read-only)Printer Options Parameters You Can ConfigurePrinter (if connected through Bluetooth)Printer settings (Auto detect printer, memory, display, and so on)Device Settings Options Parameters You Can ConfigureNote: The Printer menu displays settings for Bluetooth connected printers. The settings that appear in the menu are dependent on the printer that is paired with the device.GPS OptionsGPS Bread crumbing settingsSmartSystems Information Options Parameters You Can ConfigureIdentity Identity information (hardware version, firmware version, OS version, and so on) (read-only)Administrator Administrator settings (name, phone, and email)Location Location settings (country, state, city, campus, and detail)Information Device Notes (read-only)Virtual Wedge Options Parameters You Can ConfigureEnable Virtual Wedge Enable virtual wedgeBar Code Scanner Wedge Bar code scanner wedge settings (bar code scanner grid and label encoding)Magstripe Reader Wedge Magstripe Reader Grid

Chapter 6 — Configuring the Computer70 Series Mobile Computer User’s Manual 67Core Messaging Service MenuDevice Monitor MenuLicense Manager MenuLocation Services MenuFor more information on all parameters in Intermec Settings, see the Intermec Settings Command Reference Manual.Core Messaging Service Options Parameters You Can ConfigureServer IP Server IP (read-only)Associated Server IP Associated server IPBroadcast Name Broadcast namePort Port (read-only)Keep Alive Ping Interval Keep alive ping intervalDevice Monitor Options Parameters You Can ConfigureDevice Health Controls •Enable health data collection•Enable Blue light•Set rule file location•Set data refresh periodsDevice Health Screen Captures Device health screen capture settings (directory and screen capture allowed)Disabled Executables None (read-only)Device Wipe Device wipe settings (enable wipe and interval)License Manager Options Parameters You Can ConfigureAbout About settings (read-only)License Vault None (displays applications that are licensed)Location Services Options Parameters You Can ConfigureServer Server settings (port and enable server)Virtual GPS Virtual GPS settings

Chapter 6 — Configuring the Computer70 70 Series Mobile Computer User’s ManualUsing Intermec Settings Remotely With SmartSystems FoundationYour mobile computer is SmartSystems-enabled, which lets you open Intermec Settings from the SmartSystems console to remotely configure all of your mobile computers. For more information on SmartSystems, see “Managing the Computer Using SmartSystems” on page 92.To open Intermec Settings from the SmartSystems console:1In the SmartSystems console, select a mobile computer and right-click.2From the menu, select Intermec Settings. 3Configure the settings you need to change. As you choose parameters from the tree structure, help for each parameter appears in the upper right pane of Intermec Settings. 4When you are done making changes, choose File > Save Settings.For help using Intermec Settings, click Help > Contents. For information on all of the parameters in Intermec Settings, see the Intermec Settings Command Reference Manual.About Network CommunicationsYou can easily add the mobile comptuer to your wireless or wired data collection network. You can connect your computer using:•802.11a/b/g/n radio communications.•Ethernet communications.•Bluetooth communications.•USB and serial communications.Configuring 802.11a/b/g/n (Wi-Fi) Radio CommunicationsMake sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage.

Chapter 6 — Configuring the Computer70 Series Mobile Computer User’s Manual 71The mobile computer contains an 802.11 radio to transfer data using wireless communications and to support the TCP/IP network protocols. This section of the manual assumes that your wireless network is set up, including your access points.By default, the 802.11 radio is disabled. Use the following procedure to enable the Wi-Fi radio using Intermec Settings. If you would like to use ScanNGo bar codes to easily enable the radio and set the default security settings, see Appendix C “ScanNGo Wi-Fi Configuration Bar Codes” on page 163.To enable the Wi-Fi radio on your computer and configure communications:1Tap Start > Settings > System > Intermec Settings.2From the Intermec Settings main menu, tap Communications > 802.11 Radio > Radio Enabled.3Select the Radio Enabled check box and tap OK. By default, the computer uses Funk security and enables DHCP.4Use Intermec Settings to configure any other parameters you need to use for communication with your network.5Configure 802.11 security. For help, see “About Wireless Security” on page 79.Configuring Ethernet CommunicationsTo configure Ethernet communications, connect your mobile computer to your Ethernet network using the Ethernet Snap-On Adapter (Model 1000AA01) or an Ethernet dock.To configure Ethernet communications:1Connect the Ethernet snap-on adapter to your mobile computer.2Connect the Ethernet cable from your network to the snap-on adapter or dock.Ethernet communications are automatically enabled on your mobile computer.3Make sure that your computer is communicating with the network. The network connection icon ( ) should appear on the title bar.

Chapter 6 — Configuring the Computer72 70 Series Mobile Computer User’s ManualConfiguring Bluetooth CommunicationsYour mobile computer is Bluetooth™-enabled, which lets you connect to other Bluetooth devices, such as scanners, printers, or audio devices.You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is turned off. To turn on the Bluetooth radio and configure Bluetooth settings:1Tap Start > Settings > Bluetooth > Mode.2Select the Turn on Bluetooth check box.3(Optional) If you want your computer to be visible to other Bluetooth devices, choose Make this device visible to other devices.4Tap OK.The Bluetooth radio maintains its state through a reboot or cold boot and maintains virtual COM ports. But, if you clean boot your computer you need to recreate pairings to devices.Connecting to a Bluetooth ScannerYou can connect the computer to an Intermec Bluetooth scanner, such as the SF51 or SR61.

Chapter 6 — Configuring the Computer70 Series Mobile Computer User’s Manual 73To connect to an Intermec Bluetooth scanner:1Tap Start > Settings > System > Wireless Scanning.2Tap Add Device.3Select Quick Connect, Search, or Manual. Follow the onscreen instruction to add a wireless scanner.

Chapter 6 — Configuring the Computer74 70 Series Mobile Computer User’s ManualConnecting to a Bluetooth PrinterTo configure your computer for Bluetooth wireless printing, you need to:•create an application that opens the wireless printing COM port on your computer. For help, see the Bluetooth Resource Kit, which is part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl.•select the current wireless printer on your computer. For help, see the next procedure.To select the current wireless printer:1Tap Start > Settings > System > Wireless Printing.2Tap Search to find a printer, or tap Manual to enter a device address. Follow the onscreen instructions to select the current wireless printer.3(Optional) Tap Print Test Page. The printer prints out a test page.Note: You can also print wirelessly using Microsoft APIs with Bluetooth extensions for Winsock and Bluetooth virtual COM ports. For help, see the Bluetooth Resource Kit documentation.

Chapter 6 — Configuring the Computer70 Series Mobile Computer User’s Manual 75Connecting to a Bluetooth Audio DeviceUse the Bluetooth Audio enabler to discover, activate, and connect to Bluetooth audio devices such as a headset. This enables system sounds to be monitored through the headset.To connect to a Bluetooth audio device:1Tap Start > Settings > System > Bluetooth Audio. 2Tap Search to find your Bluetooth headset or hands-free device.3Select your device from the list and configure any settings.4Click OK when you are done.About Serial and USB CommunicationsYou can use these 70 Series accessories to transmit data to and receive data from another device through serial or USB communications:•RS-232 Snap-On Adapter (Model 1000AA03)•USB Snap-On Adapter (Model 1000AA07) For more information about these accessories and how to order them, see “70 Series Accessories” on page 7.

Chapter 6 — Configuring the Computer76 70 Series Mobile Computer User’s ManualConnecting to a Tethered ScannerUse this procedure to connect your mobile computer to an SR30, SR61T, or ASCII tethered scanner and enable RS-232 communications.To connect the computer to a tethered scanner:1Tap Start > Settings > System > Intermec Settings > Communication s > Serial Port Switch.2Select Standard docking and IrDA and tap OK.3Tap Back to return to the Main Menu.4Tap Data Collection > Dock Tethered Scanner > Enable scanner auto-detect.5Select the Enable scanner auto-detect check box and tap OK.6Perform one of these items based on the type of scanner you are connecting:•For an SR30 or SR61T scanner, tap Scanner Settings, select SR Intermec Scanner, and then tap OK.•For an ASCII scanner, tap Scanner Settings, select ASCII, and then tap OK. Set up the appropriate COM port settings by selecting Scanner Port Settings.7Connect the RS-232 snap-on adapter with the attached scanner to the bottom of the mobile computer.Creating an ISP ConnectionYou can create an Internet Service Provider (ISP) connection to send and receive e-mail messages using Messaging (Outlook E-mail) and view web pages using Internet Explorer Mobile. You need to get your ISP dial-up access telephone number, a user name, and a password from your ISP.To create an ISP Connection:1Tap Start > Settings > Connections > Connections. 2Under My ISP, tap Add a new modem connection.3Enter a name for the connection, such as “ISP Connection.”

Chapter 6 — Configuring the Computer70 Series Mobile Computer User’s Manual 774If you are using an external modem connected to your mobile computer with a cable, select Hayes Compatible on COM1 from the Select a modem list.5Tap Next.6Enter the access phone number and then tap Next.7Enter the User name, Password, and Domain (if provided by an ISP or your network administrator).8Tap Finish.9On the Connections screen, tap Advanced on the horizontal scroll.10 Tap Dialing Rules.11 When the Enable Dialing Rules box appears, tap OK.12 Tap Edit.13 In the Name field, enter your phone type (Home, Mobile, or Work).14 Tap OK until you exit the Connections screen.

Chapter 6 — Configuring the Computer78 70 Series Mobile Computer User’s ManualCreating a VPN Server ConnectionYou can create a Virtual Private Network (VPN) connection to securely connect to servers, such as a corporate network, through the Internet. Before you can create a VPN connection, you need this information from your network administrator:•User name•Password•Domain name•TCP/IP settings•Host name or IP address of the VPN serverTo create a VPN server connection:1Tap Start > Settings > Connections > Connections. 2Under My Work Network, tap Add a new VPN server connection.3Step through the screens to set up your VPN connection.

Chapter 6 — Configuring the Computer84 70 Series Mobile Computer User’s Manual4For Association, choose Open.5For Encryption, choose None.6Tap OK. Your settings are saved.Selecting Microsoft as Your Security ChoiceThe default security setting is Funk. If you want to use Microsoft Wireless Zero Configuration (WZC) security, you need to select it as your security choice. After you select Microsoft as your security choice, you will be prompted to save your settings and reset the computer for your change to take effect.With Microsoft as your security choice, you can configure:•WPA •802.1x•Static WEPSelecting Microsoft SecurityUse the following procedure to select Microsoft security.1Start Intermec Settings. For help, see “Configuring the Computer” on page 61.2Choose Communications > 802.11 Radio > Security Choice.3From the Security Choice list, select Microsoft Security. An alert box appears telling you that you must save your settings and reboot the computer for the new security choice to take effect.4Choose Yes. The computer resets and starts with Microsoft Security as the Security Choice.Configuring WPA or WPA2 Enterprise (802.1x) Security With MicrosoftUse these procedures to set WPA-802.1x security on your computer with Microsoft security.1Make sure the communications and radio parameters on your computer are configured.2Start Intermec Settings.

Chapter 6 — Configuring the Computer70 Series Mobile Computer User’s Manual 853Choose Communications > 802.11 Radio > Microsoft Security.4For Infrastructure Mode, choose Infrastructure.5For Network Authentication, choose WPA or WPA2. Data Encryption automatically defaults to TKIP.6For 802.1x Authentication, choose either TLS, or PEAP.7If you choose TLS:aChoose Properties > Run App. The Auth. Settings dialog box appears.bChoose Select.cSelect your certificate from the list and press Enter. The User Logon dialog box appears.dEnter a User Name and Domain and press Enter.8If you choose PEAP:aChoose Properties > Run App. The Auth. Settings box appears.bChoose Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears.cEnter a User Name and Password and select Save Password.d(Optional) In the Domain field, enter the Active Directory domain associated with the user account.9Save your settings.Enabling WPA or WPA2 Personal (PSK) Security With MicrosoftUse the following procedure to enable WPA-PSK With Microsoft Security.1Make sure the communications and radio parameters on your computer are configured.2Start Intermec Settings.3Choose Communications > 802.11 Radio > Microsoft Security.4For Infrastructure Mode, choose Infrastructure.5For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP.

Chapter 6 — Configuring the Computer86 70 Series Mobile Computer User’s Manual6For Pre-Shared Key, enter the pre-shared key or the passphrase.The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the authenticator. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the computer internally converts it to a pre-shared key.7Save your settings.Configuring 802.1x Security with MicrosoftUse the following procedure to configure 802.1x security with Microsoft security. Intermec recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible.1Make sure the communications and radio parameters on your computer are configured.2Start Intermec Settings.3Choose Communications > 802.11 Radio > Microsoft Security.4For Infrastructure Mode, choose Infrastructure.5For Network Authentication, choose Open.6For Data Encryption, choose WEP.7For 802.1X Authentication, choose TLS or PEAP.8If you choose TLS:aChoose Properties > Run App. The Auth. Settings box appears.bChoose Select.cSelect your certificate from the list and press Enter. The User Logon dialog box appears.dEnter a User Name and a Domain.9If you choose PEAP:aChoose Properties > Run App. The Auth. Settings box appears.bSelect Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears.cEnter a User Name and Password and select Save Password.d(Optional) In the Domain field, enter the domain.

Chapter 6 — Configuring the Computer70 Series Mobile Computer User’s Manual 87ePress Enter.10 For Network Key Setting, choose Automatic.11 Save your settings.Configuring Static WEP Security With MicrosoftUse the following procedure to configure static WEP security with Microsoft security. Intermec recommends that you use WPA2-PSK instead of WEP if possible.1Make sure the communications and radio parameters on your computer are configured.2Start Intermec Settings.3Choose Communications > 802.11 Radio > Microsoft Security.4For Network Authentication, choose Open.5For Data Encryption, choose WEP.6For Network Key Setting, choose Enter Key and Index.7For Network Key Value, enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio.Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.8For Network Key Index, select the key you want to use for data transmission.9Save your settings.Using Open (No Security) Associations With MicrosoftUse the following procedure to configure your mobile computer for open security using Microsoft WZC. 1Start Intermec Settings.2Choose Communications > 802.11 Radio > Microsoft Security.3For Network Authentication, choose Open.

Chapter 6 — Configuring the Computer88 70 Series Mobile Computer User’s Manual4For Data Encryption, choose Disabled.5Tap OK. Your settings are saved.Loading a CertificateTo use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the computer and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key. They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority.To import a certificate chain:1Start Intermec Settings.2Go to Start > Settings > System > Intermec Settings.3Tap Communications > 802.11 Radio > Certificates. The Certificates screen appears.4To import a certificate chain:aTap Import Certificates to install the selected certificate.bIn the CertImportUI screen, tap the <<< button next to the Select pfx to import text field.

Chapter 6 — Configuring the Computer70 Series Mobile Computer User’s Manual 89cSelect the root certificate from the list.dTap Import Certificate.5To import user and root certificates from a Microsoft IAS server:aTap Import Certificates.bTap Web Enrollment.cEnter the User, Password, and Server (IP address) to log into the server.dTap OK. A dialog box appears asking if you want to load the root certificate.eTap OK. The Enrollment Tool message box appears telling you that the certificate has been added.fTap OK to close the message box.

Chapter 6 — Configuring the Computer90 70 Series Mobile Computer User’s Manual

917Managing the ComputerUse this chapter to learn how to remotely update, configure, and monitor your Intermec mobile computers. You will also find information on installing and developing software applications as well as how to upgrade the system software.

Chapter 7 — Managing the Computer92 70 Series Mobile Computer User’s ManualManaging the Computer in Your NetworkWhen you have multiple mobile computers and peripherals in your network, it is essential to have an easy way to manage updates, configure all of the devices, and remotely troubleshoot problems. Intermec provides a free device management software platform called SmartSystems™ Foundation to help you manage your devices. You can also purchase third-party device management software through a vendor.Managing the Computer Using SmartSystemsIntermec's SmartSystems Foundation is a software platform that lets you manage all of your SmartSystems-enabled devices simultaneously from a central server. The SmartSystems Foundation console displays all SmartSystems-enabled computers and peripherals in your network.Intermec SmartSystems Foundation ConsoleThrough the Console, you can:•drag-and-drop configuration bundles, operating system updates, and firmware upgrades to multiple computers.

$Chapter 7 — Managing the Computer70 Series Mobile Computer User’s Manual 93•save configuration settings from a single device and deploy those settings to many devices simultaneously.•remotely change settings on SmartSystems-enabled computers and peripherals.The SmartSystems Foundation console can report on asset locations and battery status, making it easier to manage your mobile devices. With a Provisioning license, SmartSystems Foundation can automatically push software, configuration settings, and other files to connected mobile computers. The license also enables ScanNGo, which makes connecting additional mobile computers to your wireless network as easy as reading bar codes. You can download SmartSystems Foundation from the Intermec web site at no charge. For more information, visit www.intermec.com\SmartSystems. To purchase a Provisioning license, contact your local Intermec sales representative.Managing the Computer Using Third-Party SoftwareYou can use third-party software such as Wavelink Avalanche to centrally manage your Intermec devices. Device management software enables you to update software, increase security, track your assets, and troubleshoot devices remotely. You can download the Wavelink Enabler for the mobile computer from the Wavelink web site. For more information, visit the Intermec web site and search for Wavelink Avalanche or visit www.wavelink.com to download the enabler.Developing and Installing ApplicationsUse the Intermec Resource Kits to develop applications to run on the mobile computer. The Resource Kits are a library of C++, .NET, Java, and web components grouped by functionality that you can use to create applications for the computer. The Resource Kits are part of the Intermec Developer Library (IDL), and can be downloaded from the Intermec web site at www.intermec.com/idl.For more information, see the Intermec Developer Library Resource Kit Developer’s Guide.$

Chapter 7 — Managing the Computer94 70 Series Mobile Computer User’s ManualPackaging Your ApplicationFor very simple applications, the executable file may be the only file you need to deploy. More typically, you will have a set of files to install.Intermec recommends using .cab files to install your applications. The computer uses standard Windows Mobile .cab files and will install third-party .cab files. Choosing a Target LocationYou can have your .cab file place your application in any of these memory locations on the mobile computer:•The ObjectStore.•The optional microSD card. Depending on available disk space, you may want to consider installing your application files on the microSD card. Using a card creates the Storage Card folder on the computer.•The non-volatile Flash File Store. Applications and data in the Flash File Store will persist through a clean boot.Files copied to any of these locations are safe when you cold boot the computer as long as the AutoRun system is installed in the appropriate location. When AutoRun is installed on the computer, all .cab files in the CabFiles folder are automatically extracted after a cold boot. For more information about AutoRun, see the Intermec Developer Library Resource Kit Developer’s Guide.Installing Applications Using SmartSystems Foundation ConsoleYou can use the SmartSystems console to drag-and-drop Intermec applications onto your mobile computer. The console is part of SmartSystems Foundation.To install applications using SmartSystems Foundation Console:1Download your application file from the Intermec web site and unzip it on your desktop PC.Note: The Flash File Store is erased if you reflash the operating system image.

$Chapter 7 — Managing the Computer70 Series Mobile Computer User’s Manual 952Double-click the application file to install it. The application file should appear in the Software Vault.3From the SmartSystems console in the Software Vault, drag-and-drop the application onto each mobile computer in your network, or drop the application on a group of computers contained in a folder.Installing Applications Using Microsoft ActiveSyncWhen you only have a few computers to update with applications, you can copy files using Microsoft ActiveSync. This procedure assumes that Microsoft ActiveSync is installed on your PC and is up and running.1Connect to the mobile computer via ActiveSync.2Copy the .cab files from your development PC to the computer.3Reboot or cold boot the computer.4After the boot process is finished, browse to the .cab files and tap the files to install them.Installing Applications Using a Storage CardUse a storage card to install applications on one computer at a time or if you have no network connection.To install applications using a storage card:1Copy your application file to the storage card.2Install the storage card in the mobile computer.3On the mobile computer, browse to the Storage Card folder and run your application.Launching Applications AutomaticallyThere are two ways to launch an application automatically on a cold boot:•Set up your .cab file to place a shortcut to the application in the \Windows\StartUp directory at install time.$

$Chapter 7 — Managing the Computer96 70 Series Mobile Computer User’s Manual•Use AutoRun.exe to start your application at boot time. AutoRun ships on the computer and automates other operations.At boot time, AutoRun executes any commands found in its data file, AutoRun.dat. Follow the next procedure to create this data file for your mobile computer.For more information on AutoRun, see the Intermec Developer Library Resource Kit Developer’s Guide.To configure AutoRun:1In Notepad, create a file called AutoUser.dat.2Write this command in the file:RUN “Path\AppName.exe” arg1, arg2, arg3where:Path is the path to the directory where the application resides.AppName.exe is the application name.arg1, arg2, and arg3 are optional command line arguments.For example, to launch MyProgram.exe located in the Flash File Store, the command is: EXEC “Flash File Store\Apps\MyProgram.exe”Because AutoRun handles quoted file names for the first parameter, you can specify path names or file names containing white spaces. AutoRun only supports one set of quotes per command.3Copy AutoUser.dat to the \Windows\Startup directory on the mobile computer.Updating the System SoftwareThe mobile computer uses Image Update to update the operating system (OS) and the system software. Image Update uses incremental packages to allow for smaller and faster updates because the contents are stored in flash ROM.$

Chapter 7 — Managing the Computer70 Series Mobile Computer User’s Manual 97Update packages persist through a cold or clean boot and cannot be removed by the end user. The Image Update process also provides strengthened security because all packages are signed. Image Update packages (.pkg or .pks files) may contain elements such as .dll, executable (.exe), and .cab files.You can use either of these methods to update your mobile computer:•You can update multiple computers at the same time using the SmartSystems Console. For help, see the next section, “Updating Multiple Computers Using SmartSystems Console”.•You can update individual computers by transferring the packages to the mobile computer and then installing them from the mobile computer.If you are using SmartSystems Foundation to update the computer, you can purchase a Provisioning License to send the Image Update silently. For more information, see “Sending the Image Updates Silently” on page 98.Updating Multiple Computers Using SmartSystems ConsoleYou can use the SmartSystems console to update the operating system or system software on your mobile computer. The console is part of SmartSystems Foundation and is available from the Intermec web site through the Intermec Developer Library (IDL). Before you can update your mobile computer, you need:•SmartSystems Foundation. To download SmartSystems Foundation, go to www.intermec.com/idl and open the Device Management page.•the SmartSystems bundles you want to install. The SmartSystems bundle contains the Image Update package file. These SmartSystems bundles are available from the Intermec web site at www.intermec.com. Go to Support > Downloads.•a Provisioning license.To update the mobile computer using SmartSystems Foundation:1Open the SmartSystems console.2Make sure the SmartSystems console and the mobile computer are on the same subnet and they are connected wirelessly or through Ethernet.

Chapter 7 — Managing the Computer98 70 Series Mobile Computer User’s Manual3Make sure the mobile computer is in a powered dock or that power management is disabled.4Download the SmartSystems bundle to your PC.5Double-click the SmartSystems bundle on your PC to extract the update files to the software vault.6From the SmartSystems console, locate the bundles to install and drag them to each mobile computer (or group in a folder) you want to update. The SmartSystems console installs the update on your mobile computers.After the download is complete, your mobile computer begins the update process and automatically performs a cold boot. The computer then boots into a special Update Loader mode where the computer has no network connections and is completely unusable. This process can take anywhere from 30 seconds to 15 minutes depending on the update. After the update is complete, the computer boots again.7When a confirmation dialog box appears requesting user input, dismiss it.Sending the Image Updates SilentlyIf you want to automatically download and send update packages to your mobile computers, you can purchase a Provisioning license. The silent updates do not require any user intervention and begin when you choose to have the update process start. SmartSystem Foundation users are notified when update packages are released so that they can download them and update their Intermec computers. For more information, see the SmartSystems Foundation Help.Note: The SmartSystems console indicates that your mobile computer is offline, by displaying a red stop symbol, until the computer reboots and reconnects to the system.

Chapter 7 — Managing the Computer70 Series Mobile Computer User’s Manual 99Updating Individual Mobile ComputersYou can download update packages from your PC to the mobile computer using Microsoft ActiveSync or any other file transfer method you choose. If you need to download ActiveSync or the Windows Mobile Device Center, go to www.windowsmobile.com/getstarted.To update an individual mobile computer:1Download the Image Update packages you want to install from the Intermec web site at www.intermec.com. Go to Support > Downloads.2Transfer the Image Update package from your PC to the mobile computer.3On your mobile computer, tap Start > Programs > File Explorer and navigate to the location of the Image Update package.4Double-tap the package to start the installation. Your mobile computer begins the update process and automatically performs a cold boot.The computer then boots into a special Update Loader mode where the computer has no network connections and is completely unusable. This process can take anywhere from 30 seconds to 15 minutes depending on the update. After the update is complete, the mobile computer boots again.5When a confirmation dialog box appears requesting user input, dismiss it.

Chapter 7 — Managing the Computer100 70 Series Mobile Computer User’s Manual

1018Troubleshooting and Maintaining the ComputerIf you encounter any problems while using the 70 Series computer, look in this chapter to find a possible solution. You will also find information on routine maintenance.

Chapter 8 — Troubleshooting and Maintaining the Computer102 70 Series Mobile Computer User’s ManualAbout the Intermec DashboardThe Intermec Dashboard is designed to provide proactive monitoring of your mobile computers to prevent downtime. You can easily see the health of the device and can help pinpoint the source of a problem to determine if it is hardware or software related. Intermec Dashboard displays information such as the status of network connections, battery usage, storage space, and internal devices. It also provides system information such as the operating system, firmware, and hardware configuration.To launch the Intermec Dashboard:•Press the Intermec Dashboard button (m) on the computer keypad.Intermec Dashboard Main ScreenIntermec Dashboard is highly integrated with SmartSystems Foundation. You can use SmartSystems Foundation to remotely monitor the health of your computers. For more information, refer to the SmartSystems online help.

Chapter 8 — Troubleshooting and Maintaining the Computer70 Series Mobile Computer User’s Manual 103Troubleshooting Your Mobile ComputerUse the troubleshooting tables in this section to fix problems with the Wi-Fi connection, 802.1x security, the imager, or general problems with operating the mobile computer.If you send the computer in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.Troubleshooting the Wi-Fi ConnectionUse this troubleshooting table to help solve problems with your 802.11 radio connection.Problems With the Wi-Fi ConnectionProblem SolutionWhen you turn on the computer after it was suspended for a while (10 to 15 minutes or longer), it can no longer send or receive messages over the network.Host may have deactivated or lost current terminal emulation session. In a TCP/IP direct connect network, turn off the “Keep Alive” message from host to maintain the TCP session while the computer is suspended.The computer is connected to the network and you move to a new site to collect data. Your computer now shows you are not connected to the network.Move closer to an access point or to a different location to reestablish communications until you reconnect with the network. The computer appears to be connected to the network, but you cannot establish a terminal emulation session with the host computer.There may be a problem with the host computer, or with the connection between the access point and the host computer. Check with the network administrator to make sure the host is running and allowing users to log in to the system.The computer appears to be connected to the network, but the host computer is not receiving any information from the 70 Series computer.There may be a problem with the connection between the access point and the host computer. Check with the network administrator or use your access point user’s manual.

Chapter 8 — Troubleshooting and Maintaining the Computer104 70 Series Mobile Computer User’s ManualTroubleshooting 802.1x SecurityUse the following table to troubleshoot problems with your 802.1x security that will prevent you from connecting to your network, such as a missing WEP key value or an incorrect password.Problems With 802.1x SecurityA network connection icon appears in the toolbar, but then disappears.The computer may not be communicating with the intended access point. Make sure the network name matches the access point network name. Default network name is “INTERMEC.”The access point may not be communicating with the server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled.Problem SolutionProblem SolutionThe computer indicates it is not authenticated.Make sure that:•the User Name and Password parameters on the computer must match the user name and password on authentication server. You may need to reenter the password on both the computer and authentication server.•on your authentication server, the user and group are allowed and the group policy is allowed to log into the server. For help, see the documentation that shipped with your authentication server software.•the IP address and secret key for access point must match the IP address and secret key on the authentication server. You may need to reenter the IP address and secret key on both your access point and authentication server.•the authentication server software is running on the server PC.You receive a message saying “The server certificate has expired or your system date is incorrect” after you perform a clean boot on the computer.Date and time are not saved when you perform a clean boot. Reenter the date and time, and then save your changes.

Chapter 8 — Troubleshooting and Maintaining the Computer106 70 Series Mobile Computer User’s Manual4Tap the Ping tab to run a ping test to the host.To run a ping test:aIn the Host field, enter the IP address of the host.bFrom the Repetitions list, choose the number of times the computer will ping the host.cTap Ping. The graph shows the amount of time it takes for the host to return the ping. Tap List to see this information in a list format.5Tap the RSSI tab to view the received signal strength of the host signal.The information box includes the current signal strength, host SSID name, MAC address, data rate, and transmit power.•Tap Mark to place an arrow marker above the graph.6Tap the Conf tab to set up a log file that lists RSSI history.This screen includes the 802.11 radio driver version and available radio modes.To create a log file:aCheck the Log to File check box.b(Optional) Change the sample period and number of samples displayed.cTap Log File. The Save As screen appears.d(Optional) Change the name of the saved log file, the folder to which the file will be saved, the content type (log or text), and the location.eTap OK.

Chapter 8 — Troubleshooting and Maintaining the Computer70 Series Mobile Computer User’s Manual 107Troubleshooting Reading Bar CodesUse this section to troubleshoot problems that may prevent you from being able to read a bar code such as the symbology not be enabled.Problems Reading Bar CodesProblem SolutionYou cannot see the illumination beam or frame from the imager when you press the Scan button and aim the imager at a bar code label.•You may be too far away from the bar code label. Try moving closer to the bar code label and scan it again.•You may be reading the bar code label “straight on.” Change the reading angle and try again.•The imager hardware trigger might be disabled in Intermec Settings. To check the setting go to Start > Settings > Systems > Data Collection > Scanner Settings. Hardware trigger should be checked.When you release a Scan button or handle trigger, the Good Read light does not turn off.The Good Read light will remain on if you configure the computer to use continuous/edge triggering. If you configure the computer for level triggering and the Good Read light remains on, there may be a problem. Press one of the Scan buttons or pull the trigger again without scanning a bar code label. If the light is still on, contact your local Intermec representative.The scanner will not read the bar code label.•Aim the scanner beam to cross entire bar code label in one pass. Vary the scanning angle.•Check the quality of the bar code label, Scan a bar code label that you know will scan. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan.•Make sure the bar code symbology is enabled and configured correctly. Use Intermec Settings to check the symbologies. Expand Data Collection > Symbologies beneath devices listed (scanner, virtual wedge) to check and enable symbologies, then scan the bar code label again.•Make sure the computer application is expecting input from a bar code. You may need to type this information instead.The scanner does not read the bar code labels quickly, or the scanning beam seems to be faint or obscured.The scanner window may be dirty. Clean the window with a solution of ammonia and water. Wipe dry. Do not allow abrasive material to touch the window.

Chapter 8 — Troubleshooting and Maintaining the Computer108 70 Series Mobile Computer User’s ManualTroubleshooting Operating the ComputerUse this section to troubleshoot problems that may prevent you from being able to operate the computer.Problems Operating the ComputerYou scan a valid bar code label to enter data for your application. The data decoded by the scan module does not match the data encoded in the bar code label.The computer may have decoded the bar code label in a symbology other than the label’s actual symbology. Try scanning the bar code label again. Make sure you scan the entire label.The input device attached to the computer does not work well or read bar code labels very quickly.Set the Scanner Model command to the specific attached input device. Check enabled bar code symbologies and enable only the symbologies being used.Problem SolutionProblem SolutionYou press the Power button and nothing happens.Try the following solutions:•Replace or charge the battery. The battery may be completely drained.•Remove the battery and press the Reset button to perform a cold boot. For help, see“Cold Booting the Computer” on page 110.The computer appears to be locked up and you cannot enter data.•Press the Power button and select Suspend from the Power Options menu. Press the Power button to turn the screen back on.•Press the Power button and select Reboot from the Power Options menu.•Remove the battery and press the Reset button to perform a cold boot. For help, see“Cold Booting the Computer” on page 110.•Try reloading the firmware. For help, see “Updating the System Software” on page 96. •If the computer does not boot or reset, contact your Intermec representative for help.You tap the screen and nothing happens.Align your screen. For help, see “Aligning the Screen” on page 41.You cannot type a character on the keypad or you can only type uppercase or lowercase letters.You may have locked a modifier key on the keypad. Press the necessary key sequence to unlock the key. For help, see “About the Keypad” on page 15.

Chapter 8 — Troubleshooting and Maintaining the Computer70 Series Mobile Computer User’s Manual 109Calling Product SupportIf you cannot find the answer to your problem in the “Troubleshooting the Computer” section, you can visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support. If you still need help after visiting Knowledge Central, you may need to call Product Support.To talk to an Intermec Product Support representative, call:1-800-755-5505Before you can call Intermec Product Support, make sure you have the following information ready:•Configuration number•Serial number•Operating system version•SmartSystems Platform Bundle (SSPB) version•If you are using security, know the type (Funk or Microsoft) and the full set of parameters•Power management settings•If you are using Intermec terminal emulation (ITE), know the version and protocol. If you are not using ITE, know the language your custom application was written in and the tools you used to create it. You can find most of the information listed above in Intermec Settings. Consult your application developer for information on your custom application.Finding Your Configuration NumberUse the following procedure to help you find the configuration number of your computer.•Look at the label on the back of the computer.

Chapter 8 — Troubleshooting and Maintaining the Computer110 70 Series Mobile Computer User’s ManualFinding Your Operating System VersionUse the following procedure to find the OS version of your mobile computer.1Press the Intermec Dashboard (m) button to launch the Dashboard.2Tap the Information bar. The Information Details page appears and displays information such as the firmware version and the OS version.Resetting the ComputerIf the computer does not resume after pressing the Power button, or if the computer or an application locks up, you may need to reset the computer. The computer uses the configuration currently saved in flash memory during the boot process. There are three ways to reset the computer:•Reboot•Cold boot•Clean bootRebooting the ComputerYou may need to reboot the computer to correct conditions where an application stops responding to the system. To reboot the computer:•Press the Power button and select Reboot from the menu.The computer systematically shuts down, restarts, and goes through the initialization process.Cold Booting the ComputerIn some cases where the computer completely stops responding, it may be necessary to perform a cold boot or hard reset. Because cold booting may result in data loss, use this method only if all other recovery methods have failed.

Chapter 8 — Troubleshooting and Maintaining the Computer70 Series Mobile Computer User’s Manual 111To cold boot the mobile computer:1Press the Power button to suspend the computer.2Remove the handstrap and the battery pack.3Press the Reset button in the battery compartment on the back of the computer.4Replace the battery and the handstrap. The mobile computer boots. When the cold boot is complete, the Home screen appears.Location of CN70/CN70e Reset ButtonLocation of CK70/CK71 Reset ButtonNote: Cold booting the computer does not guarantee that cached disk data will be saved, so transactional data may be lost during the reset. All other data, such as configuration and network settings, is preserved.Reset buttonReset button

Chapter 8 — Troubleshooting and Maintaining the Computer112 70 Series Mobile Computer User’s ManualClean Booting the ComputerIf the computer seems to be locked up, try cold booting it. If this process does not work, use a clean boot to get the computer up and running for further troubleshooting. You can clean boot using the mobile computer, or you can clean boot using the SmartSystems Console:•To clean boot the mobile computer:1Remove the battery pack from the back of the computer.2With a stylus, press the Reset button in the battery cavity.3Insert the battery back into the computer, and immediately press and hold the Power button and Volume Down button (the lower button on the right side).4Continue to hold the Power button and the Volume Down button down until you are prompted to release them.5Press the Volume Up button on the right side to start the clean boot.6Wait for the computer to load files from its ROM.•To clean boot the computer using the SmartSystems Console, right click on the 70 Series computer and select Intermec Power Tools > Clean Boot Device.Cleaning the ComputerTo keep the computer in good working order, you may need to clean the imager window, color camera window, and the touch screen. Clean the windows and the touch screen as often as needed for the environment in which you are using the computer. To clean the computer, use a solution of ammonia and water.A clean boot erases the memory in the mobile computer, including all applications and data files , with the exception of those found in the Flash File Store, or any removeable storage.

Chapter 8 — Troubleshooting and Maintaining the Computer70 Series Mobile Computer User’s Manual 113To clean the image window, camera window, and touch screen:1Press the Power button and choose to suspend the computer.2Dip a clean cloth towel in the ammonia solution and wring out the excess.3Wipe off the imager window, camera lens, and flash area. Do not allow any abrasive material to touch these surfaces.4Wipe dry.There are no user-serviceable parts inside the 70 Series computer. Opening the computer will void the warranty and may cause damage to the internal components.

Chapter 8 — Troubleshooting and Maintaining the Computer114 70 Series Mobile Computer User’s Manual

Appendix A — Specifications and Default Settings116 70 Series Mobile Computer User’s ManualPhysical and Environmental SpecificationsCN70 Physical DimensionsCN70e Physical DimensionsCK70 Physical DimensionsCK71 Physical DimensionsEnvironmental SpecificationsPower and Electrical SpecificationsDimensions 16.9 x 8.0 x 3.4 cm (6.66 x 3.14 x 1.35 in)Weight 450 g (15.2 oz) with batteryDimensions 19.5 x 8.0 x 3.4 cm (7.66 x 3.14 x 1.35 in)Weight 491 g (16.6 oz) with batteryDimensions 23.7 x 8.0 x 4.3 cm (9.33 x 3.16 x 1.69 in)Weight 562 g (19 oz) with batteryDimensions 23.7 x 8.0 x 5.0 cm (9.33 x 3.16 x 1.98 in)Weight 584 g (19.75 oz) with batteryOperating temperature -20°C to 60°C (-4°F to 140°F)Storage temperature -30°C to 70°C (-22°F to 158°F)Charging temperature 0°C to 45°C (32°F to 113°F)Relative humidity (operating) 5% to 95% non-condensingEnvironmental rating IP67 compliantDrop Specifications All corners and sides from 1.8 m (6 ft) per MIL-STD 810FBattery type Rechargeable Lithium-ion (Li-ion) battery

Appendix A — Specifications and Default Settings70 Series Mobile Computer User’s Manual 117Operating SystemMicrosoft Windows Embedded Handheld.HardwareBack Accessory Interface Pin-outsThe back accessory interface provides power for peripheral devices out the back of the CK70 and CK71 computers.Battery capacityCN70/CN70e: 3.7 V, 4000 mAh (14.8 Wh)CK70/CK71: 3.7 V, 5200 mAh (19.2 Wh)Electrical rating x 4.37/4.8 V; 2/1,5 AMain processor TI OMAP3, 600 MHzMemory 512 MB RAM Persistent storage 1 GB FlashRemovable storage up to 32 GB user-accessible microSD card slotKeypad CN70: QWERTY, NumericCN70e: QWERTY Numeric, NumericCK70: Large Alpha, AlphanumericCK71: Numeric Function, AlphanumericImaging options 5 megapixel color camera and EA30 area imager (all), EV12 (CK71 only), or EX25 (CK71 only)Pin Pin Name I/O Description1 OTB_PWR Output Power supply for peripheral2GND3 OTB_RX Input DTE Data Receive4 OTB_TX Output DTE Data Transmit5 OTB_I/O_Voltage Input I/O Voltage Level6 OTB_ID BiDir One Wire Bus for ID7 OTB_RTS Output DTE Ready do Send8 OTB_CTS Input DTE Clear to Send

Appendix A — Specifications and Default Settings118 70 Series Mobile Computer User’s ManualTouch Screen SpecificationsTransmissive VGA display with high-durability touch screen; 480 x 640 pixels; 8.9 cm (3.5 in) diagonal active area; LED backlight and ambient light sensor.Standard Communications•UMTS (not available on CK71)•CDMA (not available on CK71)•GPS (not available on CK71)•802.11a/b/g/n•Bluetooth•USB high speed 2.0 OTG©Wireless LANRegulatory ApprovalsFCC, CE, cULus Listed, DEMKOStandards compliant IEEE 802.11a/b/g/n (2.4 GHz and 5 GHz), Single StreamData rates up to 72MbpsSecurity 802.11i, WPA, 802.1a/b/g/n, WEP(EAP-TLS, TTLS, LEAP, PEAP, EAP-FASTCertifications WPA2™ (Enterprise, Personal), WPA™ (Enterprise, Personal), Wi-Fi, WMM®, WMM Power Save, Cisco Compatible Extensions (CCX 4.0)

Appendix A — Specifications and Default Settings70 Series Mobile Computer User’s Manual 119Bar Code SymbologiesThe imagers support all of the bar code symbologies listed in the next table.Supported Bar Code Symbologies* These symbologies are not supported with the EV12 imager in the CK71.Imager Reading DistancesTypical reading distances are done in an office environment using office lights (4 lux). Minimum distances are measured in the dark (0 lux). Both reading distances are provided in respective scan engine integration guides. Contact your local Intermec representative for more information.AustraliaPost* GS1 DataBar Omni-DirectionalAztec* InfomailBPO* Interleaved 2 of 5Canada Post Japan Post*China Post KoreanPostCodabar Matrix 2 of 5Codablock A Maxicode*Codablock F Micro PDF417*Code 11 MSICode 39 PDF417*Code 93 Planet*Code 128/GS1-128 PlesseyDataMatrix* Postnet*Dutch Post* QR Code*EAN/UPC Standard 2 of 5GS1 Composite* SwedenPostGS1 DataBar Expanded TelepenGS1 DataBar Limited TLC 39

Appendix A — Specifications and Default Settings120 70 Series Mobile Computer User’s ManualBelow are the typical and minimum standard reading distances for the 70 Series computer built with an EA30 imager. Also included are typical and minimum standard reading distances for the CK71 with an EV12 or EX25 imager. EA30 Area Imager Minimum Reading DistancesMinimum distances are measured in the dark (0 lux).Note: Minimum distances depend on the length of the bar code.cmPDF417 10 mils0.5 mm / 20 mils1 mm / 40 milsData Matrix 10 milsin0" 28"24"20"16"12"8"4"070605040302010EAN/UPC0.125mm/5 mils4"8"0"4"8"12"12"1001020203030

Appendix A — Specifications and Default Settings70 Series Mobile Computer User’s Manual 121EA30 Minimum Reading DistancesEA30 Area Imager Typical Reading DistancesTypical distances are measured in an office environment (250 lux).Symbology Density Minimum Distance Maximum DistanceCode 39 0.1 mm (4 mils)0.1250 mm (5 mils)0.5 mm (20 mils)1 mm (40 mils)9.5 cm (3.74 in)8 cm (3.15 in)7 cm (2.76 in)9.5 cm (3.74 in)10.5 cm (4.13 in)14 cm (5.51 in)45 cm (17.72 in)62 cm (24.41 in)UPC/EAN 100% 0.33 mm (13.0 mils) 6 cm (2.36 in) 31.5 cm (12.4 in)Data Matrix 0.18 mm (7 mils)0.25 mm (10 mils)0.38 mm (15 mils)8 cm (3.15 in)6.5 cm (2.56 in)5.5 cm (2.17 in)15.5 cm (6.1 in)21.5 cm (8.46 in)31.5 cm (12.4 in)PDF417 0.25 mm (10 mils)038 mm (15 mils)5.5 cm (2.17 in)7 cm (2.76 in)25 cm (9.84 in)34 cm (13.39 in)4"8"0"4"8"12"12"cmPDF417 10 mils0.5 mm / 20 mils1 mm / 40 milsData Matrix 10 milsin0" 36"32"28"24"20"16"12"8"4"0908070605040302010EAN/UPC0.125mm/5 mils1001020203030

Appendix A — Specifications and Default Settings122 70 Series Mobile Computer User’s ManualEA30 Typical Reading DistancesSymbology Density Minimum Distance Maximum DistanceCode 39 0.1 mm (4 mils)0.125 mm (5 mils)0.5 mm (20 mils)1 mm (40 mils)9.5 cm (3.74 in)8 cm (3.15 in)6.5 cm (2.56 in)9.5 cm (3.74 in)11.5 cm (4.53 in)14.5 cm (5.71 in)50 cm (19.69 in)75 cm (29.53 in)UPC/EAN 100% 0.33 mm (13.0 mils) 6 cm (2.36 in) 34 cm (13.39 in)Data Matrix 0.18 mm (7 mils)0.25 mm (10 mils)0.38 mm (15 mils)7.5 cm (2.95 in)6 cm (2.36 in)5.5 cm (2.17 in)16.5 cm (6.5 in)23 cm (9.06 in)34.5 cm (13.58 in)PDF417 0.25 mm (10 mils)0.38 mm (15 mils)5.5 cm (2.17 in)6.5 cm (2.56 in)26 cm (10.24 in)37 cm (14.57 in)

Appendix A — Specifications and Default Settings70 Series Mobile Computer User’s Manual 123EV12 Linear Imager Minimum Reading DistancesThe illustration below does not include the 0.12 cm (0.05 in) setback for the CK71. Minimum reading distances are measured in the dark (0 lux).EV12 Miniumum Reading Distances With 0.12 cm (0.05 in) Setback0" 2" 8" in cm 0 10 20 0" 16" 12" 8" 4" 0 40 30 20 10 0.125 mm / 5 mils 0.25 mm / 10 mils 0.5 mm / 20 mils 1 mm / 40 mils EAN/UPC 100%5 15 10 20 5 15 6" 4" 5 15 25 35 2" 6" 10" 14" 1" 3" 5" 7" 2" 8" 6" 4" 1" 3" 5" 7" Symbology Density Minimum Distance Maximum DistanceCode 39 0.15 mm (6 mils)0.25 mm (10 ils)0.5 mm (20 mils)1 mm (40 mils)9.6 cm (3.8 in)7.1 cm (2.9 in)6.1 cm (2.5 in)8.1 cm (3.2 in)17.9 cm (7.1 in)20.9 cm (8.3 in)26.9 cm (10.6 in)33.9 cm (13.4 in)EAN/UPC 0.33 mm (13 mils) 6.1 cm (2.5 in) 22.9 cm (9.1 in)

Appendix A — Specifications and Default Settings124 70 Series Mobile Computer User’s ManualEV12 LInear Imager Typical Reading DistancesThe illustration below does not include the 0.12 cm (0.05 in) setback for the CK71. Typical reading distances are measured in an office environment (200 lux).EV12 Typical Reading Distances With 0.12 cm (0.05 in) Setback** Minimum distance depends on bar code width and scan angle.0" 4" 16" in cm 0 20 40 0" 32" 24" 16" 8" 0 80 60 40 20 0.125 mm / 5 mils 0.25 mm / 10 mils 0.5 mm / 20 mils 1 mm / 40 mils EAN/UPC 100%10 30 20 40 10 30 12" 8" 10 30 50 70 4" 12" 20" 28" 2" 6" 10" 14" 4" 16" 12" 8" 2" 6" 10" 14" 90 36" Symbology Density Minimum Distance Maximum DistanceCode 39 0.15 mm (6 mils)0.25 mm (10 ils)0.5 mm (20 mils)1 mm (40 mils)9.6 cm (3.8 in)6.1 cm (2.5 in)5.1 cm (2.1 in)7.1 cm (2.9 in)**19.9 cm (7.9 in)24.9 cm (9.8 in)34.9 cm (13.8 in)50.9 cm (20.1 in)EAN/UPC 0.33 mm (13 mils) 5.1 cm (2.1 in) 27.9 cm (11.0 in)

Appendix A — Specifications and Default Settings70 Series Mobile Computer User’s Manual 125EX25 Near-Far Range Imager Minimum Reading DistanceMinimum reading distances are measured in the dark (0 lux). The following graphic does not include the 0.24 cm (0.09 in) setback for the CK71.EX25 Minimum Reading Distances With 0.24 cm (0.09 in) Setbackin050cm0” 32” 64” 80”16”100% EAN contrast UPC0.5 mm/20 mils1 mm/40 mils100 150 200 250 300 350 400 45048” 96” 112” 128” 144” 160” 176”1.4 mm/55 mils32”16”48”64”16”0”80”32”48”64”80”8040040801201601601202002000.25 mm/10 milsSymbology Density Minimum Distance Maximum DistanceCode 39 0.08 mm (3 mils)0.1 mm (2.8 mils)0.25 mm (10 mils)0.5 mm (20 mils)1 mm (40 mils)1.3 mm (51 mils)15 cm (5.91 in)15 cm (5.91 in)15 cm (5.91 in)16 cm (6.30 in)25 cm (9.84 in)40 cm (15.75 in)35 cm (13.78 in)45 cm (17.72 in)115 cm (45.28 in)210 cm (82.68 in)310 cm (122.05 in)310 cm (122.05 in)EAN 100% 0.33 mm (13 mils) 15 cm (5.91 in) 145 cm (57.09 in)

Appendix A — Specifications and Default Settings126 70 Series Mobile Computer User’s ManualEX25 Near-Far Range Imager Typical Reading DistanceTypical reading distances are measured in an office environment (200 lux). The following graphics do not include the 0.24 cm (0.09 in) setback for the CK71.EX25 Near-Far Range Imager 1D Typical Reading DistancesEX25 1D Symbologies Typical Reading Distances With 0.24 cm (0.09 in) Setback32”in0 100cm160800801602403203202404004000” 40” 80”0.25 mm10 mils0.5 mm/20 mils1 mm/40 mils200 300 600400 700500 1100120” 160” 200”64”0”32”64”800 900 1000240” 280” 320” 360” 400” 440”96”128”160”96”128”160”100% EAN contrast UPC480”12002.5 mm/100 milsSymbology Density Minimum Distance Maximum DistanceCode 39 0.25 mm (10 mils)0.5 mm (20 mils)1 mm (40 mils)1.4 mm (55 mils)2.5 mm (100 mils)15 cm (5.91 in)16 cm (6.30 in)25 cm (9.84 in)40 cm (15.75 in)**135 cm (53.15 in)280 cm (110.24 in)550 cm (216.54 in)720 cm (283.46 in)1200 cm (472.44 in)Code 128 retro-reflective2.5 mm (100 mils) ** 1300 cm (511.81 in)EAN 100% 0.33 mm (13 mils) 15 cm (5.91 in) 160 cm (62.99 in)

Appendix A — Specifications and Default Settings70 Series Mobile Computer User’s Manual 127** Minimum distance depends on bar code width and scan angle.EX25 Near-Far Range Imager 2D Typical Reading DistancesEX25 2D Symbologies Typical Reading Distances With 0.24 cm (0.09 in) Setback** Minimum distance depends on bar code width and scan angle.32”in0 100cm160800801602403203202404004000” 40” 80”0.25 mm10 mils0.76 mm/30 mils1.4 mm/55 mils200 300 600400 700500 1100120” 160” 200”64”0”32”64”800 900 1000240” 280” 320” 360” 400” 440”96”128”160”96”128”160”480”12002.5 mm/100 milsSymbology Density Minimum Distance Maximum DistanceDataMatrix 0.25 mm (10 mils)0.76 mm (30 mils)1.4 mm (55 mils)2.5 mm (100 mils)7.5 mm (300 mils)15 cm (5.91 in)25 cm (9.84 in)****20 cm (7.87 in)90 cm (35.43 in)310 cm (122.05 in)450 cm (177.17 in)1100 cm (433.07 in)1524 cm (600 in)

Appendix A — Specifications and Default Settings128 70 Series Mobile Computer User’s ManualDefault ConfigurationThe following tables list the default values of the configuration settings supported on the mobile computer. If you restore the mobile computer to factory default settings, the mobile computer uses these values.The settings are grouped by function and reflect the organization of Intermec Settings. Not all of the configuration settings are listed in this appendix. For detailed information on most of the settings, see the Intermec Settings Command Reference Manual.Data Collection SettingsUse data collection settings to configure the imager and to configure the bar codes that you want the imager to be able to read.Data Collection SettingsSymbology SettingsData Collection Setting Default ValueEnable Scanner/Camera Port OnBT-Configure On Connect Overwrite with computer settingsEnable Magstripe Reader DisableSymbology Default ValueAustraliaPost DisableAztec DisableBPO DisableCanadaPost DisableCodabar DisableCodablock A DisableCodablock F DisableCode 11 DisableCode 39 EnableCode 93 DisableCode 128/GS1-128 Enable

Appendix A — Specifications and Default Settings70 Series Mobile Computer User’s Manual 129Symbology Option SettingsDataMatrix EnableDutchPost DisableEAN/UPC Enable UPC A, UPC E, EAN 8, EAN 13GS1 Composite DisableGS1 DataBar Expanded DisableGS1 DataBar Limited DisableGS1 DataBar Omni-Directional DisableInfomail DisableIntelligent Mail DisableInterleaved 2 of 5 DisableJapanPost DisableMatrix 2 of 5 DisableMaxicode DisableMicro PDF417 DisableMSI DisablePDF417 EnablePlanet DisablePlessey DisablePostnet DisableQR Code DisableStandard 2 of 5 DisableSwedenPost DisableTelepen DisableTLC 39 DisableSymbology Option Settings Default ValuePreamble None (Disabled)Postamble None (Disabled)Symbology Identifier DisableMulticode DisableSymbology Default Value

$Appendix A — Specifications and Default Settings130 70 Series Mobile Computer User’s ManualScanner SettingsImager SettingsDecode Security Settings Scanner Settings Default ValueTrigger Predefined Modes LevelTrigger Mode LevelAimer Mode Typical aimerHardware Trigger EnableTrigger Timeout (sec) 2Aiming Duration (msec) 500Turn Off After Good Read Enable/One-shot Imager Settings Default ValuePredefined Modes 1D and 2D StandardImage File Location \My Documents\MDISignature Image Capture DisableDocument Imaging DisableImage Capture Output CompressionOutput Compression QualityEdge EnhancementNoise ReductionSubsamplingImage RotationImage Lighting CorrectionJPEG60None0NoneNoneDisable Decode Security Settings Default ValueConsecutive Data Validation 0Identical Consecutive Timeout 300 msDifferent Consecutive Timeout 0Center Decoding DisableCenter Decoding Tolerance 0$

Appendix A — Specifications and Default Settings132 70 Series Mobile Computer User’s ManualSerial Port SwitchDevice SettingsUse device settings to configure settings on the mobile computer.Device SettingsGood Read SettingsBacklight SettingsScreen SettingsSerial Port Switch Setting Default ValueSerial Port Switch Standard Docking and IrDADevice Setting Default ValueDate NullTime NullBeeper and Voice MediumHeadset Beeper Very LowVibrate Mode Intensity 1 Strong PulseGood Read Setting Default ValueInternal Scanner Good Read Beep One BeepDock Tethered Scanner One BeepBluetooth Scanner Good Read Beep One BeepBacklight Setting Default ValueDisplay Backlight Adjustment NormalKeypad Backlight On Based on Light LevelLight Level LowScreen Setting Default ValueScreen Rotations Portrait 0 Degrees

$Appendix A — Specifications and Default Settings134 70 Series Mobile Computer User’s ManualGPS SettingsUse GPS settings to configure how the mobile computer communicates with the GPS network.GPS Core Messaging Service SettingsUse core messaging service settings to configure the .Core Messaging ServiceDevice Monitor SettingsUse device monitor settings to configure how the mobile computer monitors the network.Device Health ControlsScanning 1D Bar Codes OptimizedBright SunlightReflective LabelsStandardShow Option in Profile SettingsShow Option in Profile SettingsShow Option in Profile SettingsShow Option in Profile SettingsGPS Setting Default ValueEnable Bread Crumbing DisableCore Messaging Service Setting Default ValueAssociated Server IP NullBroadcast Name INTERMECPort 62241Keep Alive Ping Interval 30 SecondsDevice Health Setting Default ValueEnable Health Data Collection OnEnable Device Health Application OnEnable Blue Light Off for Ready-to-WorkSet Rule File Location \SmartSystems\HealthRules.txtProfiles Settings Default Value$

$Appendix A — Specifications and Default Settings70 Series Mobile Computer User’s Manual 135Device Health Screen CapturesDevice WipeVirtual Wedge SettingsUse virtual wedge settings to configure the virtual wedge. Virtual Wedge SettingSystem Device Health Refresh (seconds) 90Network Device Health Refresh (seconds) 45Device Health Screen Captures Setting Default ValueDirectory \SmartSystems\ScreenCaptureScreen Captures Allowed 3Device Wipe Setting Default ValueEnable Wipe DisabledInterval (in days) Null Setting Default ValueVirtual Wedge EnableBar Code Scanner Grid NullLabel Encoding (Code Page) 1252 Magstripe Reader Grid NullDevice Health Setting Default Value$

Appendix A — Specifications and Default Settings136 70 Series Mobile Computer User’s Manual

Appendix B — Keypads and Keystrokes138 70 Series Mobile Computer User’s ManualStandard CharactersUse the following tables to learn how to enter standard and other available characters and functions with the keypad. If there is no sequence of keystrokes for a particular character or function, it is only available through the soft input panel (SIP), which you can access by tapping the keyboard icon on the touch screen.CN70 Keypads and KeystrokesCN70 Alphanumeric CharactersCharacter Numeric Keypad QWERTY Keypadac 2 Abc 2 2 Bcc 2 2 2 Cdc 3 Dec 3 3 Efc 3 3 3 Fgc 4 Ghc 4 4 Hic 4 4 4 Ijc 5 Jkc 5 5 Klc 5 5 5 Lmc 6 Mnc 6 6 Noc 6 6 6 O

Appendix B — Keypads and Keystrokes70 Series Mobile Computer User’s Manual 139pc 7 Pqc 7 7 Qrc 7 7 7 Rsc 7 7 7 7 Stc 8 Tuc 8 8 Uvc 8 8 8 Vwc 9 Wxc 9 9 Xyc 9 9 9 Yzc 9 9 9 9 ZAc 1 2 y ABc 1 2 2 y BCc 1 2 2 2 y CDc 1 3 y DEc 1 3 3 y EFc 1 3 3 3 y FGc 1 4 y GHc 1 4 4 y HIc 1 4 4 4 y IJc 1 5 y JCharacter Numeric Keypad QWERTY Keypad

Appendix B — Keypads and Keystrokes140 70 Series Mobile Computer User’s ManualKc 1 5 5 y KLc 1 5 5 5 y LMc 1 6 y MNc 1 6 6 y NOc 1 6 6 6 y OPc 1 7 y PQc 1 7 7 y QRc 1 7 7 7 y RSc 1 7 7 7 7 y STc 1 8 y TUc 1 8 8 y UVc 1 8 8 8 y VWc 1 9 y WXc 1 9 9 y XYc 1 9 9 9 y YZc 1 9 9 9 9 y Z00b ,11b Y22b U33b I44b HCharacter Numeric Keypad QWERTY Keypad

Appendix B — Keypads and Keystrokes70 Series Mobile Computer User’s Manual 141CN70 Characters and Functions55b J66b K77b B88b N99b MTo Enter Numeric Keypad QWERTY Keypad@ (at symbol) N/A b Q& (ampersand) N/A b S* (asterisk) *b C: (colon) N/A b D , (comma) N/A b X$ (dollar) N/A b E! (exclamation) N/A b O- (hyphen) -b G% (percent) N/A b R. (period) ..+ (plus) b - b T# (pound) #b V? (question mark) N/A b A‘ (apostrophe) N/A b ZCharacter Numeric Keypad QWERTY Keypad

Appendix B — Keypads and Keystrokes142 70 Series Mobile Computer User’s ManualForward Tab jjBackspace { {Up Arrow uuDown Arrow ddLeft Arrow llRight Arrow rrCapsLock c 1 y yEnter eeok b | b PShift b or cb or ySpace c 0 sStart (Windows) b m or c m b mEsc ||Talk ppEnd Call wwIntermec Dashboard mmTo Enter Numeric Keypad QWERTY Keypad

Appendix B — Keypads and Keystrokes70 Series Mobile Computer User’s Manual 143CN70e Keypads and KeystrokesCN70e Alphanumeric CharactersCharacter Numeric Keypad QWERTY Numeric Keypadac 2 Abc 2 2 Bcc 2 2 2 Cdc 3 Dec 3 3 Efc 3 3 3 Fgc 4 Ghc 4 4 Hic 4 4 4 Ijc 5 Jkc 5 5 Klc 5 5 5 Lmc 6 Mnc 6 6 Noc 6 6 6 Opc 7 Pqc 7 7 Qrc 7 7 7 Rsc 7 7 7 7 S

Appendix B — Keypads and Keystrokes144 70 Series Mobile Computer User’s Manualtc 8 Tuc 8 8 Uvc 8 8 8 Vwc 9 Wxc 9 9 Xyc 9 9 9 Yzc 9 9 9 9 ZAc 1 2 y ABc 1 2 2 y BCc 1 2 2 2 y CDc 1 3 y DEc 1 3 3 y EFc 1 3 3 3 y FGc 1 4 y GHc 1 4 4 y HIc 1 4 4 4 y IJc 1 5 y JKc 1 5 5 y KLc 1 5 5 5 y LMc 1 6 y MNc 1 6 6 y NCharacter Numeric Keypad QWERTY Numeric Keypad

Appendix B — Keypads and Keystrokes70 Series Mobile Computer User’s Manual 145Oc 1 6 6 6 y OPc 1 7 y PQc 1 7 7 y QRc 1 7 7 7 y RSc 1 7 7 7 7 y STc 1 8 y TUc 1 8 8 y UVc 1 8 8 8 y VWc 1 9 y WXc 1 9 9 y XYc 1 9 9 9 y YZc 1 9 9 9 9 y Z000111222333444555666777888Character Numeric Keypad QWERTY Numeric Keypad

Appendix B — Keypads and Keystrokes146 70 Series Mobile Computer User’s ManualCN70e Characters and Functions999To Enter Numeric Keypad QWERTY Numeric Keypad@ (at symbol) N/A b Q& (ampersand) N/A b U* (asterisk) **: (colon) N/A b I , (comma) N/A ,$ (dollar) N/A b E! (exclamation) N/A b O- (hyphen) --% (percent) N/A b R. (period) ..+ (plus) b - b -# (pound) ##? (question mark) N/A b Y‘ (apostrophe) N/A b WForward Tab jjBackspace { {Up Arrow uuDown Arrow ddCharacter Numeric Keypad QWERTY Numeric Keypad

Appendix B — Keypads and Keystrokes70 Series Mobile Computer User’s Manual 147CK70 Keypads and KeystrokesCK70 Alphanumeric CharactersLeft Arrow llRight Arrow rrCapsLock c 1 y yEnter eeok b | b |Shift b or cb or ySpace c 0 sStart (Windows) b m or c m b mEsc ||Talk ppEnd Call wwIntermec Dashboard mmCharacter Large Alpha Keypad Alphanumeric KeypadaAAbBBcCCdDDeEEfFFTo Enter Numeric Keypad QWERTY Numeric Keypad

Appendix B — Keypads and Keystrokes148 70 Series Mobile Computer User’s ManualgGGhHHiIIjJJkKKlLLmMMnNNoOOpPPqQQrRRsSStTTuUUvVVwWWxXXyYYzZZAy A y ACharacter Large Alpha Keypad Alphanumeric Keypad

Appendix B — Keypads and Keystrokes70 Series Mobile Computer User’s Manual 149By B y BCy C y CDy D y DEy E y EFy F y FGy G y GHy H y HIy I y IJy J y JKy K y KLy L y LMy M y MNy N y NOy O y OPy P y PQy Q y QRy R y RSy S y STy T y TUy U y UVy V y VCharacter Large Alpha Keypad Alphanumeric Keypad

Appendix B — Keypads and Keystrokes150 70 Series Mobile Computer User’s ManualCK70 Characters and FunctionsWy W y WXy X y XYy Y y YZy Z y Z0bP 01bD 12bE 23bF 34bG 45bH 56bI 67bK 78bL 89bM 9To Enter Large Alpha Keypad Alphanumeric Keypad@ (at symbol) bS N/A& (ampersand) b W b U* (asterisk) b O b 0: (colon) b J b 2; (semicolon) c J b 5Character Large Alpha Keypad Alphanumeric Keypad

$Appendix B — Keypads and Keystrokes70 Series Mobile Computer User’s Manual 151 , (comma) b T c X$ (dollar) c S N/A! (exclamation) c W N/A- (hyphen or minus) c X c s% (percent) c O N/A. (period) ..+ (plus) b X b s# (pound) b Q c 0? (question mark) c Q c Y‘ (apostrophe) c T b Y= (equals) b Y b S_ (underscore) c Y c X> (greater than) c N c V< (less than) b N b V[ (left square bracket) b V b T] (right square bracket) c V c T{ (left curly brace) N/A b U} (right curly brace) N/A c U~ (tilde) N/A b W\ (backslash) c U c 8/ (forward slash) b U b 8To Enter Large Alpha Keypad Alphanumeric Keypad$

Appendix B — Keypads and Keystrokes152 70 Series Mobile Computer User’s Manual“ (quotes) N/A b Z( (left parenthesis) b R N/A) (right parenthesis) c R N/AInsert b Z b 4Delete c Z b 6Sym b s N/A¦ (broken vertical bar) N/A c S ̀ (grave) N/A c WForward Tab jjBackspace { {Up Arrow uuDown Arrow ddLeft Arrow llRight Arrow rrCapsLock y y y yEnter eeok c m c mShift yySpace ssStart (Windows) b m or c m b m or c mEsc ||To Enter Large Alpha Keypad Alphanumeric Keypad

Appendix B — Keypads and Keystrokes70 Series Mobile Computer User’s Manual 153CK70 Function KeysAlt N/A AltCtrl Ctrl CtrlSend Call b A c 1End Call b C c 3Intermec Dashboard mmTo Enter Large Alpha Keypad Alphanumeric KeypadF1 c D ¡F2 c E ¢F3 c F £F4 c G ¤F5 c H ¥ F6 c I b ¡F7 c K b ¢F8 c L b £F9 c M b ¤F10 c P b ¥F11 N/A b AF12 N/A b BF13 N/A b CF14 N/A b DF15 N/A b ETo Enter Large Alpha Keypad Alphanumeric Keypad

Appendix B — Keypads and Keystrokes154 70 Series Mobile Computer User’s ManualCK71 Keypads and KeystrokesCK71 Alphanumeric CharactersF16 N/A b FF17 N/A b GF18 N/A b HF19 N/A b IF20 N/A b JF21 N/A b KF22 N/A b LF23 N/A b MF24 N/A b NCharacter Numeric With Function Keys Keypad Alphanumeric Keypadab 7 Abb 8 Bcb 9 Cdb 4 Deb 5 Efb 6 Fgb 1 Ghb 2 Hib 3 ITo Enter Large Alpha Keypad Alphanumeric Keypad

Appendix B — Keypads and Keystrokes70 Series Mobile Computer User’s Manual 155jb 0 Jkb - Klb ¡ Lmb ¢ Mnb £ Nob ¤ Opb ¥ Pqb ¦ Qrb § Rsb ¨ Stb © Tub ª Uvb « Vwb ¬ Wxb m Xyb Ctrl Yzb Alt ZAb y 7 y ABb y 8 y BCb y 9 y CDb y 4 y DCharacter Numeric With Function Keys Keypad Alphanumeric Keypad

Appendix B — Keypads and Keystrokes156 70 Series Mobile Computer User’s ManualEb y 5 y EFb y 6 y FGb y 1 y GHb y 2 y HIb y 3 y IJb y 0 y JKb y - y KLb y ¡ y LMb y ¢ y MNb y £ y NOb y ¤ y OPb y ¥ y PQb y ¦ y QRb y § y RSb y ¨ y STb y © y TUb y ª y UVb y « y VWb y ¬ y WXby m y XYb y Ctrl y YCharacter Numeric With Function Keys Keypad Alphanumeric Keypad

Appendix B — Keypads and Keystrokes70 Series Mobile Computer User’s Manual 157CK71 Characters and FunctionsZb y Alt y Z000111222333444555666777888999To Enter Numeric With Function Keys Keypad Alphanumeric Keypad: (colon) c s b 8; (semicolon) N/A b 5 , (comma) N/A c X$ (dollar) c S N/A! (exclamation) c W N/A- (hyphen or minus) -c s. (period) ..+ (plus) N/A b sCharacter Numeric With Function Keys Keypad Alphanumeric Keypad

$Appendix B — Keypads and Keystrokes158 70 Series Mobile Computer User’s Manual‘ (apostrophe) N/A b Y= (equals) N/A b S_ (underscore) c - c X> (greater than) N/A c V< (less than) N/A b V[ (left square bracket) N/A b T] (right square bracket) N/A c T{ (left curly brace) N/A b U} (right curly brace) N/A c U~ (tilde) N/A b W\ (backslash) c Alt c 2/ (forward slash) c Ctrl b 2“ (quotes) N/A b ZInsert b l b 4Delete c 4 b 6¦ (broken vertical bar) N/A c S ̀ (grave) N/A c WForward Tab jjBackspace { {Up Arrow uuDown Arrow ddTo Enter Numeric With Function Keys Keypad Alphanumeric Keypad$