Intermec Technologies 1015CP01X1 1015CP01 User Manual CN51 Mobile Computer DRAFT

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Document ID	2087969
Application ID	y7M7UwHpM0hPaVO1SMNCRA==
Document Description	User Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	314.25kB (3928107 bits)
Date Submitted	2013-09-30 00:00:00
Date Available	2013-11-29 00:00:00
Creation Date	2013-08-22 16:05:41
Producing Software	Acrobat Distiller 9.5.5 (Windows)
Document Lastmod	2013-08-26 11:07:40
Document Title	CN51 Mobile Computer User Manual - DRAFT
Document Creator	FrameMaker 8.0
Document Author:	Intermec

CN51
Mobile Computer
For Windows Embedded Handheld 6.5
User’s Manual
DRAFT
Contents
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Send Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
About the Computer Features 1
About the CN51 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About Language Provisioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Charge the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Change the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
About Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About Battery Life and Conservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configure the Keypad Backlight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
About the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
How to Capitalize Characters on the QWERTY Keypad . . . . . . . . . . . . . . . . . . . . . 14
How to Capitalize Characters on the Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . 15
About the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
About the Screen Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Configure the Screen Backlight Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About the Audio Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adjust the Speaker Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About the Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Read Bar Codes with the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connect a Bluetooth Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
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Contents
Insert a MicroSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
How to Transfer Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Set Up the Computer as a Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
CN51 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
About the User Interface and Intermec Applications 25
About the User Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
About the Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
About Screen Gestures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Title Bar Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Configure the Screen Brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Calibrate the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About Intermec Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Intermec Applications on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Downloadable Intermec Applications for the Computer. . . . . . . . . . . . . . . . . . . . . 32
About Features Demo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
About Intermec Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
About Intermec HTML5 Browser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
About Intermec Launcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
About Intermec Terminal Emulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
About SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Use the Phone 35
About the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Activate the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
About Worldwide UMTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Activate the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Make a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Make an Emergency Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configure Phone Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
About Adding and Switching Between Network Carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Enable Automatic Configuration of Carrier Settings . . . . . . . . . . . . . . . . . . . . . . . . 43
Switch Carriers Using Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
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Use the Camera 45
About the Color Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
How to Take Pictures and Record Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Take a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Record a Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Save Pictures and Videos to a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Configure or Create Camera Scenes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Scene Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Configure Camera Settings for Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . 51
Camera Settings for Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
How To Read Bar Codes With the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Enable or Disable Reading Bar Codes With the Camera . . . . . . . . . . . . . . . . . . . . . 62
Read Bar Codes With the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Camera Settings for Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
How to Perform Document Capture With the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Enable or Disable Document Capture With the Camera . . . . . . . . . . . . . . . . . . . . . 66
Perform Document Capture With the Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Camera Settings for Document Imaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Use GPS 69
About the Integrated GPS on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Use the GPSID Installed on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
About the GPS Module Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Improve GPS Performance on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Configure the Computer 73
How to Configure the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
About Intermec Settings on the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Start Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
About the Structure of Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
How to Navigate in Intermec Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Enable Intermec Settings Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configure the Computer Remotely with SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
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About Network Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Configure 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
About Bluetooth Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Turn On the Bluetooth Radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Connect a Bluetooth Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Create a Configuration Bar Code with EasySet . . . . . . . . . . . . . . . . . . . . . 85
Connect to a Bluetooth Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Connect a Bluetooth Audio Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
About Serial and USB Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
About Wireless Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Load a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to Make Your Security Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Select a Funk Security Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Configure WPA or WPA2 Enterprise (802.1x) Security with Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Configure WPA or WPA2 Personal (PSK) Security with Funk Security 92
Configure 802.1x Security with Funk Security . . . . . . . . . . . . . . . . . . . . . . 93
Configure LEAP Security with Funk Security . . . . . . . . . . . . . . . . . . . . . . . 94
Configure Static WEP Security with Funk Security. . . . . . . . . . . . . . . . . . 94
Use Open (No Security) Associations with Funk Security . . . . . . . . . . . . 95
Select Microsoft as Your Security Choice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Configure WPA or WPA2 Enterprise (802.1x) Security with Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configure WPA or WPA2 Personal (PSK) Security with Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Configure 802.1x Security with Microsoft Security. . . . . . . . . . . . . . . . . . 97
Configure Static WEP Security with Microsoft Security . . . . . . . . . . . . . 98
Use Open (No Security) Associations with Microsoft Security. . . . . . . . 98
Manage the Computer 101
About Managing the Computer in Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
How to Manage the Computer Using CloneNGo . . . . . . . . . . . . . . . . . . . . . . . . . .102
How to Manage the Computer Using SmartSystems . . . . . . . . . . . . . . . . . . . . . . .102
How to Develop and Install Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
About Packaging Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Install Applications Using SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Install Applications Using Microsoft Synchronization Software. . . . . . . . . . . . .104
Install Applications Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
How to Launch Applications Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
How to Update the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Update the Computer Using SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
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Update the Computer Using a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Troubleshoot and Maintain the Computer 109
About the Intermec Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
About Troubleshooting the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Wi-Fi Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Check Wi-Fi Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
802.1x Security Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Troubleshoot the Scanner with Scan Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . .115
Problems Reading Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Problems Using the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Call Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Locate Your Configuration Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Locate Your Operating System Version. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
How to Restart the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Reboot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Cold Boot the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Clean Boot the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Clean the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Specifications 123
Physical and Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
EA31 Typical Reading Distances - Extended Reading Range . . . . . . . . . . . . . . . .126
EA31 Imager Minimum Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
EA31 Imager Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
EA30 Typical Reading Distances - Extended Reading Range . . . . . . . . . . . . . . . .130
EA30 Area Imager Minimum Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . .131
EA30 Imager Typical Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Keypads and Keystrokes 135
Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
CN51 Keypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
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Before You Begin
Before You Begin
This section provides you with safety information, technical support
information, and sources for additional product information.
Safety Information
Your safety is extremely important. Read and follow all warnings and
cautions in this document before handling and operating Intermec
equipment. You can be seriously injured, and equipment and data can
be damaged if you do not follow the safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document. You may also
see icons that tell you when to follow ESD procedures and when to
take special precautions for handling optical parts.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to prevent
equipment damage or destruction, or corruption or loss of data.
Note: Notes either provide extra information about a topic or contain
special instructions for handling a particular condition or set of
circumstances.
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Support >
Returns and Repairs > Warranty.
Disclaimer of warranties: The sample code included in this document
is presented for reference only. The code does not necessarily
represent complete, tested programs. The code is provided “as is with
all faults.” All warranties are expressly disclaimed, including the
implied warranties of merchantability and fitness for a particular
purpose.
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Before You Begin
Web Support
Visit the Intermec web site at www.intermec.com to download our
current manuals (in PDF).
Visit the Intermec technical knowledge base (Knowledge Central) at
www.intermec.com and click Support > Knowledge Central to
review technical information or to request technical support for your
Intermec product.
Send Feedback
Your feedback is crucial to the continual improvement of our
documentation. To provide feedback about this manual, please
contact the Intermec Technical Communications department directly
at TechnicalCommunications@intermec.com.
Telephone Support
In the U.S.A. and Canada, call 1-800-755-5505.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click About Us > Contact Us.
Who Should Read This Manual
This user manual is for the person who is responsible for installing,
configuring, and maintaining the CN51.
This document provides you with information about the features of
the CN51, and how to install, configure, operate, maintain, and
troubleshoot it.
Before you work with the CN51, you should be familiar with your
network and general networking terms, such as IP address.
Related Documents
The Intermec web site at www.intermec.com contains our
documents (as .pdf files) that you can download for free.
To download documents
1 Visit the Intermec web site at www.intermec.com.
2 Click the Products tab.
viii
CN51 Mobile Computer User Manual - DRAFT
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Before You Begin
3 Using the Products menu, navigate to your product page. For
example, to find the CN51 computer product page, click
Computers > Handheld Computers > CN51.
4 Click the Manuals tab.
If your product does not have its own product page, click Support >
Manuals. Use the Product Category, the Product Family, and
Product to find your documentation.
Patent Information
Product is covered by one or more of the following patents:
x,xxx,xxx; x,xxx,xxx; x,xxx,xxx.
There may be other U.S. and foreign patents pending.
CN51 Mobile Computer User Manual - DRAFT
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Contents
CN51 Mobile Computer User Manual - DRAFT
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1
About the Computer Features
This chapter introduces the CN51 Mobile Computerwith
Windows® Embedded Handheld 6.5operating system. Use this
chapter to learn about basic computer features and functions,
as well as the available accessories for it.
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Chapter 1 — About the Computer Features
About the CN51 Mobile Computer
The Intermec CN51 Mobile Computer is the class-leading mid-range
rugged mobile computer that empowers mobile workers with the
resources to satisfy and delight customers efficiently today and earn
new business tomorrow.
The CN51 is available with the following features:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Windows Embedded Handheld 6.5 operating system
1.5 GHz dual-core multi-engine processing with long battery life
1 GB DRAM, 16 GB Flash memory
Large, outdoor-viewable WVGA display with full-size keypad
Resistive multi-touch touch panel
Bluetooth radio
UMTS/HSPA+/CDMA or UMTS/HSPA+ WAN radio options;
both options support voice and data
IEEE 802.11a/b/g/n on computers without a cellular radio, IEEE
802.11b/g/n on computers with a cellular radio
Customer-accessible microSD slot for removable memory cards
(up to 32 GB)
High-performance EA30 or EA31 area imager options, for reading
bar codes and capturing signatures
HTML5 support
Integrated GPS receiver (with WAN radio option)
Accelerometer that can automatically sense the angle of the
computer and rotate the display between portrait and landscape
5-megapixel color camera
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Chapter 1 — About the Computer Features
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Chapter 1 — About the Computer Features
About Language Provisioning
You are prompted to select a language provision when the computer
starts for the first time. It may take up to 15 minutes to load your
language. Once loaded, your selected language will persist through all
boot scenarios (warm, cold, or clean).
Make sure you select the correct language before you tap Provision. If
you need to change the language provisioning, you must reinstall the
operating system and restart the computer. When the computer
restarts, select your new language.
About the Battery
The CN51 uses a Model 1015AB01 battery as its main power source.
The battery has a 14.4 Watt hour capacity. Several factors determine
the life of your battery, such as display brightness, display timeout,
input devices, extreme temperatures, and your usage.
Fully charge the battery before you use the CN51. When you change
the battery, the computer automatically goes into a power-off state
and then cold boots.
Caution: The battery used in this device may present a fire or
chemical burn hazard if it is mistreated. Do not disassemble it,
heat it above 100 ºC (212 ºF) or incinerate it. Dispose of used
batteries promptly. Keep away from children.
Contact your Intermec representative for replacement batteries.
Charge the Battery
Make sure you fully charge the battery (Model 1015AB01) before you
use your CN51. You can charge the battery before or after you install it
in the CN51. A fully discharged battery charges in approximately 6
hours.
Insert the battery into a quad battery charger, a single dock, or a
multidock, or attach external power to the CN51 with the battery
installed.
The battery is fully charged when the battery status LED shows a
steady green.
•
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Chapter 1 — About the Computer Features
Use these Intermec accessories to charge the CN51 batteries:
•
•
•
•
•
•
Quad Battery Charger (Model AC21)
Charge-Only Multidock (Model AD23)
Ethernet Multidock (Model AD24)
Single Dock (Model AD27)
Vehicle Power Adapter (Model AE36)
AC Power Adapter (Model AE37)
Change the Battery
When the battery in the CN51 has a low charge, replace it with a
charged battery.
Note: When you remove a battery from the computer, Intermec
recommends that you install a charged battery within five minutes to
maintain your network connections.
1 Save your files and close all open applications.
2 Press the Power button, and then select Hibernatefrom the menu.
3 If necessary, disconnect the handstrap from the top of the
computer.
4 Push forward on the battery release tab until the battery releases,
and then lift the battery away from the computer.
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Chapter 1 — About the Computer Features
5 Insert the bottom of a fully charged battery into the CN51, and
press down on the top until it clicks into place.
6 If necessary, reattach the handstrap.
About Battery Status
Use the battery icon on the Title bar to view the power status of the
battery.
Battery Status Icons
Icon
Status
Battery is fully charged.
Battery has medium charge.
Battery is low. You need to replace the battery soon.
Battery is critically low. You need to replace the battery now.
Battery is charging.
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Chapter 1 — About the Computer Features
The Battery status LED below the computer screen indicates the
charging status of the battery.
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Battery LED States
Document Title
LED State
Description
Steady green
The computer is connected to a charger and the
battery is more than 95% charged.
Blinking green
The computer is connected to a charger and the
battery is between 60% and 95% charged.
Steady red
The computer is connected to a charger and the
battery is less than 60% charged.
Blinking red
The battery is very low. The computer will soon go
into Suspend mode. Charge or replace the battery.
Amber
There is a battery error. The battery is not charging
because it is missing, faulty, or outside the allowable
charging temperature range. If it is outside the
charging temperature range, charging will resume
when the battery temperature returns to the
acceptable range of 0 °C to 45°C (32 °F to 113 °F).
Off
No battery is installed. The CN51 does not turn on if
no battery is installed.
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Chapter 1 — About the Computer Features
About Battery Life and Conservation
Batteries that are stored outside the computer for long periods of time
slowly discharge. Intermec recommends storing the battery in a
charger to maintain battery performance.
Battery Conservation Tips
When You Want to:
Do this to Save Battery Power:
• Connect the computer to an external
Use the computer and the low
power source.
battery status icon appears or the
battery light turns on.
• Or, save your data, press the Power
button, and select Hibernate. After
the computer turns off, remove the
battery and insert a fully charged
battery.
Stop using the computer for 5
minutes or longer.
Make sure that the low battery status icon
is not on the screen and the battery status
LED is not on. Press the Powerbutton
and select Suspend to suspend the
computer.
If you have enabled the Sleep face down
feature in Intermec Settings, the CN51
automatically suspends when you lay the
computer face down.
Store the computer for more than • If you are storing the computer for a
a day.
few days, like over the weekend, install
a charged battery or connect the
computer to a power source.
• If you are storing the computer for
longer, remove and charge the battery,
and then store both the battery and
computer in a cool location.
• If you store the battery for several
months, recharge the battery to keep it
at peak performance.
Store the battery outside the
computer.
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Store the battery in a charger.
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Chapter 1 — About the Computer Features
About the Status LEDs
The status LEDs turn on, turn off, or blink to indicate a specific
activity on your computer.
Status LED Locations
Main Status LED Descriptions
Document Title
Callout
LED
Color
Description
Notification
Orange
Windows Mobile 6.5 notification.
Good Read
Green
Good read of a bar code.
Blinking
red
Bad read of a bar code.
Blinking
green
The data collection engine is
processing or starting up.
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Chapter 1 — About the Computer Features
Main Status LED Descriptions (Continued)
Callout
LED
Color
Description
Intermec
Ready-to-Work
™ indicator
Blue
If Intermec Terminal Emulator (ITE)
is installed, the application is
running and is connected to the
host.
If you do not have ITE, you can
configure the Ready-to-Work
indicator to turn on or off to
indicate a healthy state.
Blinking
blue
ITE is running but not connected to
the host. The computer is unhealthy.
Off
ITE is not installed or not running.
The computer is healthy.
Steady
green
The computer is connected to a
charger and the battery is more than
95% charged.
Blinking
green
The computer is connected to a
charger and the battery is between
60% and 95% charged.
Battery status
Steady red The computer is connected to a
charger and the battery is charging.
10
Blinking
red
The battery is very low, and the
computer will go into Suspend mode
soon. Charge or replace the battery.
Amber
There is a battery error. The battery
is not charging because it is missing,
faulty, or outside the allowable
charging temperature range. If it is
outside the charging temperature
range, charging will resume when
the battery temperature returns to
the acceptable range of 0 °C to 45 °C
(32 °F to 113 °F).
Off
The computer is not on external
power and the battery is operating
normally.
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Chapter 1 — About the Computer Features
Location of Orange and Green Key LEDs
Orange and Green Key Status LEDs
Document Title
Callout
LED
Color
Description
Orange key status
Orange
The Orange shift plane is
enabled. You can type
characters or access functions
printed in orange on the
keypad.
Orange/green key
status
Orange or When the LED is orange, the
green
Orange shift plane is enabled.
You can type characters or
access functions printed in
orange on the keypad.
When the LED is green, the
Green shift plane is enabled.
You can type characters or
access functions printed in
green on the keypad.
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Chapter 1 — About the Computer Features
Orange and Green Key Status LEDs (Continued)
Callout
LED
Color
Description
Green key status
Green
The Green shift plane is
enabled. You can type
characters or access functions
printed in green on the
keypad.
About the Keypad
The CN51 comes with either a numeric keypad or a QWERTY keypad:
•
•
The numeric keypad is for applications that require mainly
numeric data. This keypad also lets you enter special characters,
including the alphabet, by pressing color-coded key sequences.
The QWERTY keypad is designed for applications that require
primarily alphabetic data. This keypad also lets you enter special
characters by pressing color-coded key sequences.
CN51 Numeric Keypad
12
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Chapter 1 — About the Computer Features
CN51 QWERTY Keypad
Configure the Keypad Backlight
You can configure the keypad backlight to always turn on, always stay
off, or turn on depending on the lighting level of your work
environment.
1 Start Intermec Settings.
2 Tap Device Settings > Backlight > Keypad.
3 Select the options you want for the keypad backlight:
•
Select Always offto prevent the keypad backlight from turning
on.
•
Select Automatic to turn on the keypad backlight
automatically based on the ambient light level.
•
Select On With the Display to turn on the keypad backlight
only the display is on. When the CN51 suspends, the keypad
backlight turns off to save power.
• Select Always on to turn the keypad backlight on all the time.
4 Tap OK.
About the Color-Coded Keys
Note:The CN51 with QWERTY keypad does not have a green key.
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Chapter 1 — About the Computer Features
Use the orange key and the green key to access additional
characters, symbols, and functions printed on the keypad overlay.
After you understand how to use the color-coded keys and key
sequences, you can access all of the additional features printed on the
keypad overlay.
The default setting for the Green/Orange keys is Press twice to lock.
You can also set the keys to Press once to lock if you do not want the
Green/Orange keys to lock after pressing them twice. The information
in this section assumes that you are using the default setting for the
Green/Orange keys lock options. To change the setting for the
Green/Orange keys, go to Start > Settings > System > Intermec
Settings > Device Settings > Keypad.
How to Use the Color-Coded Keys
You Want To
Press
Example
Use an orange
character or
function printed
above a key.
(LED turns on), and then
the key with the character or
function printed above it
(LED stays on).
On the alphanumeric
keypad, press , then
press M to type the
number 9.
Use a green
character or
function printed
above a key.
(LED turns on), and then On the numeric keypad,
the key with the character or press , then press to
type a backslash (\).
function printed above it
(LED stays on).
Unlock the green or
orange key.
or
once.
Press
or
once to
unlock the key. The LED
turns off.
How to Capitalize Characters on the QWERTY Keypad
If your CN51 has the QWERTY keypad, you can capitalize characters
individually, or you can type all capital letters by enabling Caps Lock:
•
•
•
14
To capitalize a single character, press the Shift key, and then the
character.
To enable Caps Lock, press the Shift key and then .
When Caps Lock is enabled, press Shift again to disable Caps Lock.
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How to Capitalize Characters on the Numeric Keypad
If your CN51 has the numeric keypad, you can capitalize characters
individually, or you can type all capital letters by enabling Caps Lock:
•
•
•
To capitalize a single character, press the key, and then the <1>
key. Select the key with the letter you want to capitalize. Press <1>
again to return to lowercase letters.
To enable Caps Lock, press and then press
To disable Caps Lock, press
again.
About the Power Button
When you press and release the Power button, the Intermec Power
Options screen appears with a list of power options. If you do not
select a power options setting, the currently selected action (the button
outlined in bold) occurs after the timeout. Hibernate does not appear
as an option if the computer is connected to external power.
The Intermec Power Options Default Screen
Use the next table to understand the Intermec Power Options and
what settings are available for your computer.
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Chapter 1 — About the Computer Features
Intermec Power Options
16
Option
Description
Hibernate (battery swap)
High power saving mode. The computer
saves the current system state, registry,
and file system and then powers off all
radios and internal devices. You can wake
the computer by pressing the Power
button or connecting the computer to
external power.
Suspend
Medium power saving mode. When on
battery power, Suspend mode saves the
current system state and then turns off
most radios and internal devices. The
WWAN radio remains in a lower power
state and can still receive calls. When the
computer is connected to external power,
Suspend mode turns off the screen but
leaves all radios on. You can wake the
computer by pressing the Power button,
pulling the scanner trigger, or scheduling
an event such as an alarm. If the
computer is on battery power during
Suspend mode, you can also wake the
computer by connecting it to external
power.
Reboot
The computer does not save the current
system state, but the registry and file
systems are saved. The computer shuts
down all running processes and restarts.
Cancel
Cancels the Intermec Power Options
menu.
Screen Off
Lowest power saving mode. The screen
turns off, but the radios and internal
devices stay on. Tap the screen to turn it
back on.
Shutdown
Very high power saving mode. The
computer turns off everything. You must
press Power or apply external power to
restart the computer.
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If you are using WPA or 802.1x security, the computer may need to
reauthenticate before it resumes your application. The Real Time
Clock (RTC) will persist through all of the power options as long as it
receives power from the Real Time Clock battery.
The Intermec Power Options screen is customizable. You can use
Intermec Settings to determine which options are available to end
users, the timeout until the default choice is selected, the default
action if no option is selected, or to disable the Power Options Screen.
About the Screen Backlight
The display has an ambient light sensor that automatically adjusts the
backlight intensity to conserve power and ensure the display is
readable. You can set the backlight intensity levels as needed for your
environment.
Configure the Screen Backlight Brightness
Use Intermec Settings to configure the brightness of the screen
backlight.
1 Tap Start > Settings > System > Intermec Settings.
2 Tap Device Settings > Backlight > Display.
3 Select a brightness level. The default value is +1.
4 Tap OK and exit Intermec Settings.
About the Audio Features
Your mobile computer has a speaker, a microphone, and several
software tools for configuring the volume of sounds.
Adjust the Speaker Volume
The computer volume includes sounds you hear when you tap the
screen or scan bar codes with a scanner.
1 Tap the Title bar at the top of the screen.
2 Tap the Volume icon
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Chapter 1 — About the Computer Features
3 Use your stylus to adjust the volume slider.
4 Tap OK.
5 Tap the Title bar.
6 Tap the Volume icon
7 Adjust the volume slider.
About the Imager
The computer has an EA30 or EA31 area imager that can read 1D and
2D bar code symbologies, composite symbologies, and postal codes.
You can also use the imager to take pictures as if it were a camera.
You can also use Bluetooth communications to connect the computer
to cordless scanners, such as the SF51 and SR61.
Read Bar Codes with the Imager
All of the imagers have an aiming beam to help you correctly frame bar
codes and they support omni-directional (360°) scanning.
Before you start reading bar codes, use Intermec Settings to:
enable only the bar code symbologies that you need.
choose the predefined imager mode that best suits your
environment.
•
•
Predefined Mode
For Scanning
1D
Only 1D labels.
1D and 2D Standard
(Default) All types of bar code labels.
1D and 2D Bright Environment
In high ambient light, such as outdoors
in sunshine.
1D and 2D Reflective Surface
Glossy Labels.
1 Point the imager window at the bar code and hold the computer
steady a few inches from the label.
2 Press the Scan button or pull the scan handle trigger. The
illumination beam, laser pointer, or frame appear.
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Chapter 1 — About the Computer Features
For near or close-in scanning distances of 30 cm (11.8 in) or less,
use the laser pointer as a guide and aim slightly to the right of the
center of the bar code. Make sure the illumination beam covers the
bar code you are trying to decode.
For standard and long range scanning distances of 30 cm (11.8 in)
or more, use the laser pointer as a guide and aim toward the middle
of the bar code. Make sure that the illumination beam covers the
bar code you are trying to decode.
When the imager successfully reads a bar code label, you hear a
high beep, and the Good Read LED turns on briefly.
3 Release the Scan button or trigger.
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Chapter 1 — About the Computer Features
Connect a Bluetooth Scanner
You can connect the computer to an Intermec Bluetooth scanner, such
as the SF51 or SR61. Make sure that the Bluetooth radio in the
computer is turned on before you try to connect to a scanner.
1 Tap Start > Settings > System > Wireless Scanning.
2 Tap Add Device.
3 Select Quick Connect, Search, or Manual. Follow the
instructions on the screen to add a Bluetooth scanner.
After you add a Bluetooth scanner, you can configure scanner
settings and parameters in Intermec Settings.
Insert a MicroSD Card
You can use a micro Secure Digital (SD) card to increase file storage
capacity or to install software. The CN51 supports an optional 32 GB
maximum capacity microSD™ card. The card slot is located in the
battery compartment.
1 Remove the battery and open the card access door in the battery
compartment.
2 Slide the SIM card holder to the left to unlatch it, and lift the
holder to open it and access the microSD card holder.
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Chapter 1 — About the Computer Features
3 Slide the microSD card holder towards the top of the CN51 to
unlatch it, and lift the holder to open it.
4 Place the microSD card in the holder with the contacts facing away
from the holder.
5 Close and latch the microSD card holder.
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Chapter 1 — About the Computer Features
6 Close and latch the SIM card holder, and close the card access door
until it snaps shut.
7 Install the battery and turn on the computer.
You should now be able to navigate to the Storage Card folder and
view the contents of the microSD card.
How to Transfer Files
To transfer files you need to physically connect your mobile computer
to your PC and install either Microsoft ActiveSync (Windows XP or
earlier) or Windows Mobile Device Center (Windows Vista or Windows
7) on your PC. ActiveSync and Windows Mobile Device Center are free
applications available from the Microsoft website at
www.microsoft.com/downloads.
Use one of these accessories to connect your mobile computer to your
PC:
•
•
•
•
22
USB cable (P/N 236-297-001)
CN51 USB Snap-On Adapter
CN51 Desktop USB Adapter
AD27 Single Dock
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Chapter 1 — About the Computer Features
Set Up the Computer as a Mass Storage Device
Use the computer as a mass storage device so you can easily copy files
to and from the mobile computer and your desktop PC.
1 Go to www.datalight.com and download the Reliance Nitro
Windows Driver (RNWD).
2 Connect the mobile computer to your desktop PC using a USB
cable or USB-capable accessory.
3 On the mobile computer, tap Start > Settings > System >
Intermec Settings.
4 Tap Device Settings > USB.
5 From the USB function driver menu, select Mass storage - Flash
File Store and tap OK.
6 Copy files to and from your desktop PC to the mobile computer.
CN51 Accessories
The CN51 ships with a battery. All other accessories are sold and
ordered separately. For help, contact your local Intermec sales
representative.
Accessory
Description
CN51 AC Power Adapter (Model The CN51 AC Power Adapter provides a
AE37)
connection for external AC power to the
CN51. To use this adapter, you need to
purchase a country-specific power cord.
CN51 Battery (Model 1015AB01) The battery provides power to the CN51.
Keep a spare battery pack on hand.
CN51 Charge-Only Multidock
(Model AD23)
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Use the charge-only multidock to hold up
to four CN51s with batteries installed,
charge batteries, and provide power to the
computers.
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Chapter 1 — About the Computer Features
Accessory
Description
DX1 Desktop Dock, DX2 Dual
Dock, DX4 Quad Dock
Use these docks to charge the battery
while it is installed in the CN51, or to
charge the battery separately. The DX1
includes USB connectivity, and the DX2
and DX4 are available in Ethernet and
charge-only versions.
Ethernet Adapter
Use the Ethernet adapter to connect the
CN51 to your Ethernet network.
CN51 Ethernet Multidock
(Model AD24)
Use the multidock to hold up to four
CN51s with the batteries installed. The
multidock charges the batteries and
provides power and Ethernet connections
to each computer.
CN51 Replacement Handstrap
Use a replacement handstrap to replace a
worn-out handstrap. 
CN51 Magnetic Stripe Reader
(Model AR9)
This accessory snaps on to the CN51 and
provides magnetic stripe reading
capabilities.
CN51 Quad Charger (Model
AC21)
Use the quad battery charger to charge up
to four batteries.
CN51 RS-232 Adapter
This accessory snaps on to the CN51 and
provides serial connectivity.
CN51 Single Dock (Model AD27) Use the single dock to hold a CN51 with
its battery installed, charge a spare
battery pack, charge the main battery
pack, and provide power to the mobile
computer. The dock has USB host and
client connectors. Optional modules are
available to convert the USB host to
Ethernet or to a landline modem.
24
CN51 Tethered Stylus
Replacement
Use a replacement stylus to replace a lost
or broken stylus.
CN51 Vehicle docks (AV6, AV9)
Use the vehicle docks to hold and charge
the CN51 while using it on a vehicle.
CN51 Vehicle Power Adapter
(Model AE36)
Use the vehicle power adapter to charge
the battery installed in the CN51 from
your vehicle.
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2
About the User Interface and Intermec
Applications
Use this chapter to learn about the Windows Embedded
Handheld user interface and how to interact with the screen.
You can also use this chapter to learn about the Intermec
applications on your computer, as well as additional
applications you can download.
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Chapter 2 — About the User Interface and Intermec Applications
About the User Interface
The Windows Embedded Handheld 6.5 operating system provides a
touch-friendly and easy to navigate user interface.
About the Home Screen
When you turn on your mobile computer, the Home screen is the first
screen that appears after language provisioning is complete.
Windows Embedded Handheld 6.5 Home Screen
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Home Screen Navigation Bars
Callout Navigation Bar
Description
Title bar
Use the Title bar icons to view the current
status of information such as signal strength
and battery power remaining.
Horizontal scroll bar A horizontal scroll bar appears when you tap
the Title bar. The horizontal scroll bar makes
it easy to access the applications associated
with the Tile bar icons. The horizontal scroll
bar also contains a magnifier which improves
the touch experience by making parts of the
screen large enough to tap with your finger.
The horizontal scroll bar also replaces tabs
within Windows screens and allows for easier
navigation.
Tile bar
Use the Tile bar to access the Start menu,
navigate within applications, and open the
SIP.
The Clock & Alarms screen shows how the horizontal scroll bar
appears when you open an application.
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Chapter 2 — About the User Interface and Intermec Applications
Clock & Alarms Screen with Horizontal Scroll Bar
About Screen Gestures
The Windows Embedded Handheld 6.5 interface supports the use of
gestures with the finger or stylus to move around the screen.
Screen Gestures
Gesture
Description
Tap
Represents the left click of a mouse.
Double-tap
Represents the left double-click of a mouse.
Hold
Represents the right click of a mouse when you press and
hold on the screen and a context menu appears.
Flick
Initiates scrolling in the direction (horizontal or vertical) the
finger or stylus moves across the screen.
Pan
Press and hold on the screen and then drag in any direction.
Title Bar Status Icons
Tappable icons on the Title bar immediately show you the status of
your network, the volume, the battery, and the time.
Title Bar Status Icons
Icon
Description
You have a new notification.
You have a new text message.
You have a new email message.
You have a new instant message.
An alarm is set.
Microphone is on.
Internet call is in progress.
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Title Bar Status Icons (Continued)
Icon
Description
Bluetooth is on.
Bluetooth headset is detected.
ActiveSync connection is established.
ActiveSync synchronization is in progress.
There is a problem with the ActiveSync synchronization.
Connected to a Wi-Fi network.
Connected to a Wi-Fi network, and other networks are
detected.
Wi-Fi synchronization is in progress.
Other Wi-Fi networks are detected.
Information about a new Wi-Fi network is available.
Wi-Fi is on, but not connected to a network, and other
networks are detected.
Wi-Fi is on, but not connected to a network, and no networks
are detected.
A network connection is active.
A network connection is inactive.
The volume is on.
The volume is off.
The battery has full charge.
The battery has a high charge.
The battery has a medium charge.
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Title Bar Status Icons (Continued)
Icon
Description
The battery has a low charge.
The battery has a very low charge.
The computer is attached to external power and the battery is
charging.
No battery is installed in the computer.
Configure the Screen Brightness
You can configure the screen brightness from the Start menu.
1 Tap Start > Settings > System > Backlight.
2 Adjust the slider to the desired brightness level.
3 Tap OK.
Calibrate the Screen
If the touch screen does not respond as expected when you tap it with
the stylus, you may need to calibrate the screen.
1 Tap Start > Settings > Systems > Screen.
2 Tap Align Screen and follow the instructions to align the screen.
3 Tap OK.
About Intermec Applications
Intermec provides many useful applications to help you configure,
troubleshoot, and connect your computer to other devices and
networks. You can also download additional applications from the
Intermec website to help you use all of the features of your computer.
Intermec Applications on the Computer
Intermec applications help you configure, troubleshoot, and connect
your computer to other devices and networks.
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Intermec Applications Available on the Computer
Icon
Document Title
Application
Description
Bluetooth Audio
Use the Bluetooth Audio application to
connect to a Bluetooth headset or hands-free
device.
CloneNGo
Use CloneNGo to configure basic device
settings on multiple client computers from
one master computer. For more information,
see the CloneNGo User Guide.
Intermec Settings
Use Intermec Settings to configure your
computer. You can use Intermec Settings to
individually configure a computer or you can
use it through SmartSystems to configure all
of your computers.
ISpyWiFi
Use ISpyWiFi to check your 802.11 status and
diagnose issues with the connection.
Profile Settings
Use Profile Settings to easily configure the
computer for a specific use. You can choose
predefined values for the Power, Camera, and
Scanning settings.
ScanDiagnostic
Use the ScanDiagnostic application to
troubleshoot problems with the internal or
external scanner.
Sensor Calibration
Use the Sensor Calibration application to
calibrate the accelerometer.
Wireless Center
Use the Wireless Center to turn the phone
and radios (Wi-Fi, Bluetooth) on and off and
configure settings for each radio.
Wireless Printing
Use the Wireless Printing application to
connect to a Bluetooth printer.
Wireless Scanning
Use the Wireless Scanning application to
connect to a Bluetooth scanner.
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Downloadable Intermec Applications for the Computer
You can download Intermec applications to extend the capabilities of
the computer. You may need to purchase an Intermec license to run
some applications. To find an application, go to www.intermec.com
> Support > Downloads.
About Features Demo
Intermec Features Demo provides a simple way to explore the key
features of your mobile computer. Features Demo applications
demonstrate scanning, document imaging, image capture, and
printing functionality. Many of the applications that are part of
Features Demo also have separate full-featured versions that you can
download and license for your computer. For more information on
Features Demo, see Intermec Features Demo User Guide.
About Intermec Browser
Intermec Browser is a web browser designed for Intermec computers
and is compatible with Microsoft® Internet Explorer® 6 (IE6) and
Pocket Internet Explorer (PIE). This locked-down application
deliberately limits normal web browser functionality. For example,
users cannot exit the program, type URLs, or use the Back button. You
can configure Intermec Browser for your specific application
requirements and you can design your own web pages.
You can download and use Intermec Browser for free for a 60-day
evaluation period. After the evaluation period expires, you need to
purchase a license. For more information on Intermec Browser, see the
Intermec Browser User Manual.
About Intermec HTML5 Browser
Intermec HTML5 Browser provides a free open-platform application
environment for Intermec computers.You can now run the same
cross-platform web applications on an Intermec computer that you
can run on iOS and Android devices. Intermec HTML5 Browser also
lets you run applications while the computer is connected to the web
or while it is offline. For more information on the HTML5 Browser, see
the Intermec HTML5 Browser User Guide.
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About Intermec Launcher
Intermec Launcher is a Microsoft Windows application, designed for
Intermec mobile computers, that provides a platform from which
other applications may be launched while attempting to provide a
locked-down environment. You can configure Intermec Launcher for
your specific application requirements. You can download and use
Intermec Launcher for a 60-day evaluation period. After the evaluation
period expires, you will need to purchase a license. For more
information on Intermec Launcher, see the Intermec Launcher
Version 2.00 User Guide.
About Intermec Terminal Emulator
Intermec Terminal Emulator (ITE) is Intermec’s popular terminal
emulation client designed for enterprise-level data collection. In a
single client, ITE supports multiple emulation protocols. Its features
include session persistence, remote management and configuration,
and multiple security options. ITE provides a consistent user interface
and a common menu structure (Intermec Settings), simplifying the
use and management of applications running on Intermec mobile
computers.
You can download and use ITE for free for a 60-day demo period.
During the demo period, a demo mode message box appears each time
you launch ITE. Press Enter to close the message box. When the demo
period expires, you need to purchase a license. For more information
on ITE, see the Intermec Terminal Emulator (ITE) User Guide.
About SmartSystems
Intermec SmartSystems™ is an easy-to-use centralized software
platform. With SmartSystems, IT Administrators and Integrators can
perform hands-free provisioning and deploy and manage Intermec
devices.
SmartSystems provides a consistent way to manage Intermec devices
located on-site or remotely to maximize IT resources and lower the
total cost of ownership for Intermec data collection equipment.
SmartSystems Foundation can be downloaded at no charge from the
Intermec website. For more information, visit
www.intermec.com/SmartSystems.
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3
Use the Phone
You can use the phone feature to make and receive telephone
calls, as well as transmit data through cellular wide-area
networks (WANs).
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About the Phone
Phone features on the computer include a speaker and a microphone.
You can also use a Bluetooth headset or hands-free kit. The phone
feature is enabled by default.
The WAN radio in your computer determines the supported network
types:
•
•
If your computer includes the UMTS/HSPA+ WAN radio, you can
connect to UMTS networks in all regions supporting this
technology.
If your computer includes the Flexible Network Radio, you can
connect to CDMA or UMTS networks in all regions that support
these technologies. The Flexible Network Radio is a
software-defined radio (SDR) that can be configured for CDMA or
UMTS depending on your wireless communication needs.
Intermec currently supports these CDMA network carriers:
•
Sprint (United States only)
•
Verizon (United States only)
For other carriers, contact Intermec Product Support.
After you turn on the phone and activate service with your wireless
carrier, you can customize the phone features and network settings.
Note: Both WAN radios support Network Information and Time
Zone (NITZ) messages to automatically set the system time.
Activate the UMTS Phone
You use a SIM card to activate the UMTS phone on the CN51. You can
purchase the SIM card from your network provider.
1 Press
to turn off the CN51.
2 Disconnect the handstrap from the top of the computer.
3 Push forward on the battery release tab until the battery releases,
and then lift the battery away from the computer.
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4 Open the card access door and slide the SIM card holder to the left
to open it.
5 Place the SIM card in the holder.
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Chapter 3 — Use the Phone
6 Close the SIM card holder and slide it to the right to secure it, and
then close the card access door.
7 Insert the battery and press down until it clicks in place.
8 Reconnect the handstrap.
9 Press
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10 If your computer has the UMTS-only WAN radio, tap Yes. The
computer atttempts to connect to your UMTS network. When the
connection is successful, a confirming message appears. Tap OK to
close the message. The phone is ready to use.
If your computer has the software-defined radio, tap No. The
Home screen appears and the phone is ready to use. If you plan to
add additional carriers, you need to enable automatic
configuration of carrier settings in Intermec Settings.
Note: Data connections are to the public domain on your network.
About Worldwide UMTS
If your computer has the UMTS-only WAN radio, when you perform a
clean boot all user-created network connections are deleted, and only
the generic Worldwide UMTS remains. After you perform a clean boot,
you can find more information about Worldwide UMTS by tapping
Start > Settings > Connections > Connections > Tasks tab >
Manage Existing Connections > Modem tab.
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Chapter 3 — Use the Phone
Activate the CDMA Phone
To activate the CDMA phone in your mobile computer, you need to
contact your wireless carrier and set up an account.
You also need to provide the carrier with the Mobile Equipment
Identifier (MEID) for the computer. You can find the MEID:
• on a label located in the battery compartment.
• on the outside of the computer shipping box.
Note: For the CDMA phone, settings are permanently stored in the
WAN radio after activation. CDMA settings persist through a cold
boot.
The activation process is slightly different for each CDMA carrier.
Your carrier sales contact and an Intermec representative can guide
you through the process. In general, you activate the CDMA phone as
follows:
1 Contact your wireless provider and give the provider the MEID for
the computer.
2 If your carrier is Sprint, reboot the computer. As soon as the Sprint
network detects your phone, Hands-Free Activation (HFA) begins,
and a series of notification messages appear. When activation is
complete, a completion message appears and the WAN radio
reboots. The phone is ready to use.
If your carrier is Verizon, tap Start > Phone, enter *228 on the
phone keypad, and press Talk. After a short wait, a message
appears, confirming either success or failure of the activation. After
successful activation, the phone is ready to use.
3 (Optional) If you plan to use the network for data connections
(such as browsing the web), you should enable automatic
configuration of carrier settings in Intermec Settings.
Note: Data connections are to the public domain on your network.
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Make a Phone Call
After you activate your UMTS or CDMA phone, you are ready to start
making phone calls.
1 Press Phone.
2 Tap the keys to enter the telephone number you want to call, and
tap Talk.
Make an Emergency Phone Call
You can use the phone to make an emergency phone call, even if the
SIM card is missing from your UMTS phone or if you do not have a
valid CDMA account. In either case, the phone shows that you have no
service. However, if you dial certain emergency numbers (such as 112,
911, 000, 08, 118, 119, or 999) the call will go through.
Configure Phone Sounds
You can customize the ringtone, keypad sounds, and voicemail
notification sounds for the phone.
1 Tap Start > Phone > the Menu button
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> Options.
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Chapter 3 — Use the Phone
2 Select options for the phone sounds:
•
Select a Ring type from the list.
•
Select a Ring tone from the list. To hear the selected ring tone,
tap the Play button.
•
Select a Keypad sound from the list.
Enter the name of the sound you want to use for voicemail
notifications in the Voicemail field.
3 Tap OK.
•
About Adding and Switching Between Network
Carriers
If your computer includes the software-defined radio, you can easily
add carriers and switch between them as needed. When you enable
automatic configuration of carrier settings through Intermec Settings,
you only need to select a different carrier to change networks.
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If you plan to add a carrier, you should enable automatic
configuration of carrier settings before you activate the phone for the
new carrier. This feature is disabled by default.
Enable Automatic Configuration of Carrier Settings
If you plan to add another WAN radio network carrier, you should
enable automatic confguration of carrier settings before you activate
the phone for the new carrier.
Note: Your computer must have the software-defined radio to use this
feature.
1 Tap Start > Settings > System > Intermec Settings.
2 Tap Communications > WWAN > Carrier Settings Auto
Config.
3 Select Enabled and tap OK.
Switch Carriers Using Intermec Settings
Use Intermec Settings to quickly change your WAN radio network
carrier.
Note:Your computer must have the software-defined radio to switch
carriers using this method.
1 Tap Start > Settings > System > Intermec Settings >
Communications > WWAN > Carrier Choice.
2 Select a Carrier and tap OK.
If the update is successful, your new carrier appears in the WWAN
settings list.
If the update is unsuccessful, the carrier does not change.
3 Tap Ok to exit Intermec Settings.
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4
Use the Camera
Learn to use the color camera to take pictures and record
videos, read bar codes, perform document capture, or perform
signature capture.
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Chapter 4 — Use the Camera
About the Color Camera
The camera and flash are located on the back of the computer. You can
use the camera for several tasks, including:
Taking pictures and videos
Reading bar codes
Signature capture
Document imaging
•
•
•
•
How to Take Pictures and Record Videos
You use the Pictures & Videos application to use the camera for taking
pictures or recording videos, and to configure still photo and video
recording settings.
Note: While the Pictures & Videos application is running, you cannot
use the imager.
In the Pictures & Videos application, you can:
take, view, and edit pictures.
switch between Still (camera) mode and Video mode.
record and launch video clips stored on the computer or a microSD
card.
• configure camera settings for taking pictures and videos.
Note: You must use Intermec Settings to configure camera settings for
reading bar codes, document imaging, or signature capture.
•
•
•
You can send pictures and videos to others or save an image as the
background on the Home screen.
Take a Picture
You run the Pictures & Videos application to use the camera for taking
pictures. When you take a picture, the image is saved as a .jpg file and
stored in the /My Documents/My Pictures folder.
1 Tap Start > Pictures & Videos.
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2 Tap the Camera icon in the grid, tap Camera on the taskbar, or
press Enter.
3 Using the screen as a viewfinder, move the camera until you have
the image you want to take a picture of.
4 Hold the computer as still as possible, and press Enter to take and
save the picture.
If you select to save pictures to the main memory, the pictures are
saved to permanent storage on the computer.
Record a Video
You run the Pictures & Videos application to use the camera for
recording videos. Recorded video is saved as an .mp4 file and stored in
the /My Documents/My Pictures folder.
1 Tap Start > Pictures & Videos.
2 Tap the Camera icon in the grid or the Camera button on the Tile
bar.
3 Tap Menu > Video.
4 Using the screen as a viewfinder, move the computer until you see
the scene you want to record.
5 Press Enter to start recording.
6 When you are done, tap Stop or press Enter to stop recording and
save the video.
If you choose to save your videos to main memory, the videos are
saved to permanent storage on the computer.
Save Pictures and Videos to a microSD Card
By default, pictures and videos are saved to the /My Documents/My
Pictures folder on the computer. You can save your pictures and video
to a microSD card to easily transport them to another device.
1 Install a microSD card in the computer.
2 Tap Start > Pictures & Videos.
3 Tap the Camera icon.
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Chapter 4 — Use the Camera
4 Tap Menu > Options.
5 From the Save file to list, select SD card and tap OK.
Configure or Create Camera Scenes
Camera scenes are sets of preset values for camera settings. You can
select or create a scene to accommodate your specific needs.
1 Tap Start > SceneEditor.
2 Select a Scene to configure and then tap
Or, to create a new scene, tap New.
3 Configure the necessary settings.
If you are creating a new scene, type the name in the Scene box.
4 Tap Save.
5 When you are prompted to save the settings, tap Yes. The changes
you made are saved.
6 Tap ok to close the message box.
Scene Settings
When you use SceneEditor to create a scene for the camera, you can
configure these settings.
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Scene Settings
Setting
Description
Exposure Metering
The area of the image the camera uses to
determine optimal exposure:
• Whole screen avg: Uses the image as a
whole.
• Center weighted avg: Uses the entire
•
•
•
•
•
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image but places empahsis on the
center quarter of the image.
Center 1/4 averaged (default): Uses the
center quarter of the image.
Lower 1/4 averaged: Uses the lower
quarter of the image.
Upper 1/4 averaged: Uses the upper
quarter of the image.
Lower 1/2 averaged: Uses the lower
half of the image.
Upper 1/2 averaged: Uses the upper
half of the image.
Exposure Compensation
Exposure level of the image. Values are
from -2.5 (darker, underexposed) to +2.5
(lighter, overexposed) in increments of
0.5. Default is 0.
Focus
Determines if the focus is continuous,
single shot, or manual. If you select
manual focus, you need to set the Focus
Distance.
Focus Distance
The distance at which the camera focuses.
Values are 2.5 in, 4.5 in, 7.5 in, 1-3 ft, 3-9
ft, and Infinity (focuses the lens so that an
infinitely distant object is in focus).
Brightness
Brightness level of the image. Manual
settings are from -4 (very dark) to +4 (very
light) in increments of 1. Default is Auto.
Contrast
Amount of contrast in the image. Manual
settings are from -4 (least contrast) to +4
(most contrast) in increments of 1.
Default is Auto.
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Chapter 4 — Use the Camera
Scene Settings
(Continued)
Setting
Description
Sharpness
Sharpness of the image. Manual settings
are from -4 (very soft) to +4 (very sharp) in
increments of 1. Default is Auto.
Saturation
Color saturation level. Manual settings
are from -4 (black and white) to +4
(maximum color) in increments of 1.
Default is Auto.
White Balance
Compensates for specific lighting
conditions to produce true color images:
• Auto (default): Automatic White
Balance (AWB) control.
• Daylight: Outdoors in bright, midday
sunny conditions.
• Cloudy: Outdoors with a completely
overcast, cloudy sky.
• Tungsten: Indoors lit with tungsten
light bulbs.
• Office: Indoors lit with fluorescent
light bulbs.
Torch
The state of the camera flash depending
on the lighting conditions: automatic,
on, or off.
Flash
The state of the camera flash when you
take a picture: automatic, on, or off.
Flash Profile
Controls the amount of flash for a
specific condition:
• 0: Reserved.
• 1 (default): Document imaging in
light to moderately light ambient
conditions.
• 2: Dark, semi-reflective environments,
such as a vehicle interior or dimly lit
room.
• 3: Dark, non-reflective large or
outdoor environments. Provides very
long flash durations.
• 4: Reserved.
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Scene Settings
(Continued)
Setting
Description
Noise Reduction
Controls the amount of noise or
graininess in the image:
• Disabled: Disables noise reduction.
• Normal: Use normal noise reduction.
• Enhanced: Enhance the nose
reduction.
Configure Camera Settings for Pictures and Videos
Use the Pictures & Videos application to configure the camera.
Note: You must use Intermec Settings to configure camera settings for
reading bar codes, document imaging, or signature capture.
1 Tap Start > Pictures & Videos.
2 Tap the Camera icon.
3 Tap Menu.
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Chapter 4 — Use the Camera
By default, all settings in the list apply to still pictures. To configure
settings for taking videos, tap Video at the top of the list.
4 Select a setting to configure.
Camera Settings for Pictures and Videos
You can configure camera settings to meet the needs of your operating
environment. In the Pictures & Videos application, camera settings are
available from the menu when the camera is operating. Certain
settings are only available when taking either Video or Still pictures,
but not for both.
Note: You must use Intermec Settings to configure camera settings for
reading bar codes, document imaging, or signature capture.
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Camera Settings (Still)
Document Title
Setting
Description
Mode
Determines the camera operating • Normal: Takes one
picture.
mode.
• Burst: Takes a series of
three pictures.
• Timer: Waits 10
seconds before taking
the picture.
Zoom
Sets the amount of digital zoom. • 1.0x
• 1.5x
• 2.0x
• 2.5x
• 3.0x
• 3.5x
• 4.0x
• 6.0x
• 8.0x
• Manual
Scenes
Selects a Scene for the camera.
• Auto
Scenes are sets of preset values for • Manual
the camera, optimized for
• Van Interior
different environments.
• Office Store
• Warehouse
• Daylight
• Night
• Cloudy
• Check
• DocCap
Settings
Brightness
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Choices
•
•
•
•
+100
+50
Manual
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Chapter 4 — Use the Camera
Camera Settings (Still) (Continued)
Setting
Description
Choices
Contrast
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Sharpness
Saturation
Color Effects
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+100
+50
-50
-100
Manual
+100
+50
-50
-100
Manual
+100
+50
-50
-100
Manual
None
Negative
Solarize
Sepia
Gray
Natural
Vivid
Color Swap
Black Board
White Board
Aqua
Posterize
Black White
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Camera Settings (Still) (Continued)
Setting
Description
Choices
White Balance
•
•
•
•
•
•
•
•
•
•
•
Exposure Compensation
From +2.5 to -2.5 in .5
increments.
ISO Speed
•
•
•
•
•
Exposure - Auto Exposure
Auto Exposure:
•
•
•
•
•
•
•
•
Exposure - Manual Exposure
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Auto
100
200
400
800
Auto
Night
Spot Light
Sport
Snow
Beach
Aperture
Small Aperture
Manual Exposure:
•
•
•
•
•
•
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Auto
DayLight
Cloudy
Shade
Tungsten
Fluorescent
Incandescent
Horizon
Twilight
Warm Fluorescent
Sunset
1/200
1/100
1/50
1/33
1/20
1/8
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Chapter 4 — Use the Camera
Camera Settings (Still) (Continued)
Setting
Description
Choices
Exposure - Metering
Metering:
Torch
Sets whether or not to use the
lighting LED.
Flash
Sets when to use the flash.
Focus
Sets the focus mode for the
camera when shooting video.
Full Screen
When enabled, this setting hides
the task bar. To view the task bar,
double-tap the bottom of the
screen.
Options
Image filename prefix
(Camera tab)
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•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Whole Average
Whole Center Weight
Center 1/4 Average
Lower 1/4 Average
Upper 1/4 Average
Lower 1/2 Average
Upper 1/2 Average
Off
On
Auto
Off
On
Auto
FillIn
RedEye
Auto (default)
Continuous
Touch
Macro
Potrait
Extended
Infinite
Default is img.
Location for saved still picture
files
• Main Memory (default)
• Flash File Store
• RAM Drive
Flicker

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Camera Settings (Still) (Continued)
Setting
Description
Choices
Resolution
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
JPEG quality
Post processing
1936 x 2592 (5.0 mp)
1536 x 2048 (3.2 mp)
1200 x 1600 (2.0 mp)
1072 x 1920 (2.2 mp)
960 x 1280 (1.2 mp)
720 x 1280 (0.9 mp)
768 x 1024 (0.8 mp)
592 x 800 (0.5 mp)
480 x 800 (0.4 mp)
480 x 640 (0.3 mp)
288 x 352 (0.1 mp)
240 x 320 (0.1 mp)
144 x 176
112 x 160
96 x 128
High quality
Normal quality
(default)
• Low quality
• Custom quality. If you
select Custom, eneter a
value in the Custom
field.
• Disable
• Noise Filter
Burst mode number of pictures to Default is 5.
take
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Timer mode hold duration (in
seconds)
Default is 5.
Hold snapshot (seconds)

Variable frame rate

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Chapter 4 — Use the Camera
Camera Settings (Video)
Setting
Description
Mode
Determines the camera operating • Normal: Takes one
picture.
mode.
• Timer: Waits 10
seconds before taking
the picture.
Zoom
Sets the amount of digital zoom. • 1.0x
• 1.5x
• 2.0x
• 2.5x
• 3.0x
• 3.5x
• 4.0x
• 6.0x
• 8.0x
• Manual
Scenes
Selects a Scene for the camera.
• Auto
Scenes are sets of preset values for • Manual
the camera, optimized for
• Van Interior
different environments.
• Office Store
• Warehouse
• Daylight
• Night
• Cloudy
• Check
• DocCap
Settings
Brightness:
Contrast
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Choices
•
•
•
•
•
•
•
•
•
•
+100
+50
Manual
+100
+50
-50
-100
Manual
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Chapter 4 — Use the Camera
Camera Settings (Video) (Continued)
Setting
Description
Choices
Sharpness
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Saturation
Color Effects
White Balance
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+100
+50
-50
-100
Manual
+100
+50
-50
-100
Manual
None
Negative
Solarize
Sepia
Gray
Natural
Vivid
Color Swap
Black Board
White Board
Aqua
Posterize
Black White
Auto
DayLight
Cloudy
Shade
Tungsten
Fluorescent
Incandescent
Horizon
Twilight
Warm Fluorescent
Sunset
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Chapter 4 — Use the Camera
Camera Settings (Video) (Continued)
Setting
Description
Choices
Exposure Compensation
From +2.5 to -2.5 in .5
increments.
ISO Speed
•
•
•
•
•
Exposure - Auto Exposure
Auto Exposure:
•
•
•
•
•
•
•
•
Exposure - Manual Exposure
Torch
60
Sets whether or not to use the
lighting LED.
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Auto
Night
Spot Light
Sport
Snow
Beach
Aperture
Small Aperture
Manual Exposure:
•
•
•
•
•
•
Exposure - Metering
Auto
100
200
400
800
1/200
1/100
1/50
1/33
1/20
1/8
Metering:
•
•
•
•
•
•
•
•
•
•
Whole Average
Whole Center Weight
Center 1/4 Average
Lower 1/4 Average
Upper 1/4 Average
Lower 1/2 Average
Upper 1/2 Average
Off
On
Auto
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Chapter 4 — Use the Camera
Camera Settings (Video) (Continued)
Setting
Description
Full Screen
When enabled, this setting hides
the task bar. To view the task bar,
double-tap the bottom of the
screen.
Options
(Video tab)
Video filename prefix
Default is vid.
Location for saved video files
• Main Memory (default)
• Flash File Store
• RAM Drive
Include audio when encoding
video files
Enable or disable.
Video resolution
• 720 x 1280 (720p)
Video encoder
•
•
•
•
•
•
•
•
•
•
•
Video file format
Choices
(Default)
768 x 1024 (XGA)
480 x 800 (WVGA)
480 x 640 (VGA)
288 x 352 (CIF)
240 x 320 (QVGA)
H263
H264 (default)
MPEG4
WMV
*.3gp
*mp4

???
Enable video stabilization
Check the box to enable
video stabilization.
Enable video noise filtering
Check the box to enable
video noise filtering.
Enable video noise filtering
Check the box to enable
video noise filtering.
Frame rate
• 15 fps
• 30 fps (default)
• Custom. Adjust the
frame rate with the
slider.
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Chapter 4 — Use the Camera
How To Read Bar Codes With the Camera
You can use the camera to read bar codes. When you read bar codes
with the camera, the computer treats the camera as it would any input
device, such as a Bluetooth scanner, and bar code data is sent to an
application as if it came from a scanner or imager.
There are two ways to enable reading bar codes with the camera:
•
•
You can use the Profile Settings application to enable bar code
reading. The computer uses the current symbology decode settings
to read bar code data.
You can configure individual parameters in Intermec Settings to
enable bar code reading.
Note: To read bar codes using the camera, you must use Intermec Settings to
configure bar code symbology decode settings.
Enable or Disable Reading Bar Codes With the Camera
You use the Profile Settings application to enable or disable reading
bar codes with the camera. Reading bar codes with the camera is
disabled by default.
Note: You can also enable reading bar codes by setting parameters in
Intermec Settings.
1 Tap Start > ProfileSettings.
2 Tap Camera.
3 In the Camera menu, tap Enable bar code scan or Disable bar
code scan as necessary.
4 Tap OK.
Read Bar Codes With the Camera
After you enable reading bar codes with the camera, the computer
sends bar code data to applications as keyboard input.
1 Start the application that is to receive the bar code data.
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2 Position the computer about 20 cm (8 in) over the bar code you
want to read. Make sure nothing is blocking the camera lens.
3 Press and hold the Scan button. The screen turns into a viewfinder
with an aiming bar across the middle of the screen.
4 Center the aiming bar over the bar code and release the Scan
button. The bar code is read and the data appears in the active
application.
If the computer does not read the bar code right away, release the
Scan button and try again. You may need to move the computer
closer to or further away from the bar code for best results.
Camera Settings for Reading Bar Codes
To use the camera for reading bar codes, you must use the Intermec
Settings application to configure the camera. From the main screen of
Intermec Settings, select Data Collection > Camera > Camera
Settings.
Optimized Imager Mode (Advanced) Settings and Descriptions
Setting
Description
Choices
• Linear imager
Imager decode
mode
emulation
• 2D imager
• Illumination
Lighting mode
LED priority
• Aperture priority
Lighting goal
Default is 30.
Illumination level
Default is 3.
Initial 1D search
area
•
•
•
•
•
Damaged 1D codes
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Center
Full
Smart raster
Disable
Enable
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Chapter 4 — Use the Camera
File Property Settings and Descriptions
Setting
Description
Image file location Path to the directory where the
image is stored.
Choices
Default is \My
documents\MDI.
Folder memory
limit (MBytes)
Maximum size (in MB) of the
Default is 13 MB.
directory where images are stored.
Enable tagging
location data
Enables location data for images Default is disabled.
(increases file size?).
Viewfinder and Focus Settings and Descriptions
Setting
Description
Choices
Sets the focus mode for the
camera when reading bar codes

• Manual
• Continuous
Enable viewfinder
Focus mode
Enable or disable.
Manual focus value When Focus Mode is set to
Manual, this value sets the
manual focus level.
autofocus
• Single shot
autofocus
• Macro
• Extended (10 cm
to infinity)
Default is 65.
Lighting Settings and Descriptions
Setting
Description
• Off
• On
• Auto
Torch
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Choices
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Chapter 4 — Use the Camera
How to Perform Document Capture With the
Camera
You can use the camera to perform document capture. Document
capture is a specialized feature for taking a picture of a document, and
automatically applying keystone correction to the image so that only
the document appears in the image.
Document Capture Image with No Keystone Correction
Document Capture Image with Keystone Correction
There are two ways to enable document imaging with the camera:
•
•
Document Title
You can use the Profile Settings application to enable document
capture. The computer uses the current document capture settings
to apply keystone correction (and other postprocessing features if
specified).
You can configure individual parameters in Intermec Settings to
enable document capture.
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Chapter 4 — Use the Camera
Note: To perform document capture using the camera, you must use Intermec
Settings to configure all document capture settings.
Enable or Disable Document Capture With the Camera
You use the Profile Settings application to enable or disable document
capture with the camera. Performing document capture with the
camera is disabled by default.
Note: You can also enable document capture by setting parameters in
Intermec Settings.
1 Tap Start > ProfileSettings.
2 Tap Camera.
3 In the Camera menu, tap Enable document image to enble
document capture.
To disable document capture, tap Disable bar code scan.
4 Tap OK.
Perform Document Capture With the Camera
After you enable document capture with the camera, document
capture images are saved to the MyDocuments\MDI directory on the
computer by default.
1 Place your document on a flat surface.
2 Position the computer a few inches above the center of the
document.
3 Press and hold the Scan button. The video preview and camera
viewfinder frame appear.

When the viewfinder tries to detect the document edges, the
viewfinder frame is red and pulses slightly.
4 Move the camera to align the document edges with the viewfinder.
When the viewfinder detects the document edges, the viewfinder
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frame turns white and a red target appears. The camera tries to
focus on the center of the document.

When the focus and distance are correct, the target turns white and
the document image is captured.
5 To view the document capture image, you can browse to
MyDocuments\MDI and tap the image file to view it.
Camera Settings for Document Imaging
To use the camera for document imaging, you must use the Intermec
Settings application to configure the camera. From the main screen of
Intermec Settings, select Data Collection > Camera > Camera
Settings > Document Imaging.
Settings
Description
Choices
Enable
document
imaging
Enables or disables document
imaging.
• Disab le
• Enable without
Focus check
Sets the acceptable focus level for • Disable (no focus
document imaging.
check)
• Medium level
• High level
decode
Image/area to
capture ratio
Default is 30.
Output
compression
Sets the image compression level. • Bitmap
• JPEG
• TIFFG4
Output
compression
quality
Sets the output compression
quality level.
Perspective
correction
Corrects the document image for Enable (default) or
perspective.
disable.
Default is 60.
• None (default)
• Monochrome
• Enhanced
Color
conversion
monochrome (TIFF)
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Chapter 4 — Use the Camera
Settings
Description
•
•
•
•
•
•
•
•
•
•
•
•
•
Conversion
threshold
Contrast
enhancement
Text
enhancement
Noise
reduction
68
Choices
Sets the noise reduction level.
Very dark (default)
Dark
Normal
Bright
Very bright
None (default)
Photo
Black on white
White on black
None
Low
Medium (default)
High
Default is 0.
Image rotation 
•
•
•
•
Image lighting
correction
Default is disabled.
Document file Name for the document image
name
file.
Default is doc_$(num).
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None (default)
90 degrees
180 degrees
270 degrees
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5
Use GPS
The computer comes equipped with an integrated Global
Positioning System (GPS) receiver if your computer has phone
capability (WWAN radio). The GPS receiver can deliver
standards-based National Marine Electronics Association
(NMEA) data strings to GPS applications.
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Chapter 5 — Use GPS
About the Integrated GPS on Your Computer
Intermec recommends that you use the GPS Intermediate Driver
(GPSID) instead of directly accessing the GPS hardware. The GPSID is
a Microsoft hardware component that interacts between applications
and the GPS hardware.
As a Microsoft software component, the GPSID:
•
•
allows multiple applications to simultaneously access the GPS data
stream.
provides access to GPS data without requiring applications to
recognize and parse NMEA syntax.
Use the GPSID Installed on the Computer
To use the GPSID installed on your mobile computer, you need to
configure the GPSID settings.
1 Tap Start > Settings > System > External GPS. The GPS Settings
screen appears with Programs selected.
2 Select the COM port that you want your program to use to get GPS
data from your computer.
3 Tap Access in the horizontal scroll bar and select the Manage GPS
automatically check box.
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4 Tap OK.
About the GPS Module Operating Modes
The integrated GPS module has three operating modes:
• Standalone
• MS Assisted (Mobile Station Assisted)
• gpsOneXTRA™ (UMTS computers only)
In Standalone mode, the GPS module relies solely on GPS satellites to
determine position.
Note:The CN51 also supports GLONASS.
In MS Assisted mode, the computer can determine position without
receiving GPS signals directly from satellites. Instead, the computer
receives GPS signals and information provided by the cellular network.
Even when the computer can receive a satellite signal, MS Assisted can
improve position accuracy and reduce the time to determine initial
position (Time-to-first-Fix). Check with your cell phone carrier for
availability and pricing for MS Assisted service.
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Chapter 5 — Use GPS
Qualcomm’s gpsOneXTRA Assistance technology provides enhanced
operation for Standalone GPS. This option enables the UMTS-enabled
computer to automatically download a small assistance data file from
the XTRA servers through a brief internet access session. To use this
option, you must have a valid and activated WAN data connection.
Note: Internet connection fees may apply.
Another option you can configure with iGPS is the fix interval. The fix
interval defines how often the GPS provides new information. Larger
intervals use less power, but many applications require small intervals
to work correctly. The default for fix interval, in seconds, is 4. The
Flexible Network Radio has a maximum interval of 4.
Improve GPS Performance on the Computer
Use the iGPS application to improve the performance of the GPS on
your computer. Any time you change the GPS settings, the phone
automatically resets.
1 Go to Start > Settings > System > iGPS.
2 In the Fix Interval tab, enter a value for the fix interval. The default
setting is 4 and should be optimized for most applications.
3 Tap the Fix Type tab and select one of these options: Standalone
(1), MS assisted (2), or Enable gpsOneXTRA (check box).
Note: GLONASS reception is enabled by default. Intermec
recommends that you keep GLONASS enabled for better accuracy. To
disable GLONASS, make sure that Enable Glonass is not selected.
4 Tap OK.
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6
Configure the Computer
Use this chapter to learn about the available methods for
configuring your computer and how to use Intermec Settings.
You can also use this chapter to learn how to configure
network communications and wireless security.
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Chapter 6 — Configure the Computer
How to Configure the Computer
You can configure many parameters on the computer such as the bar
code symbologies it decodes or the network settings. The values you
set for these parameters determine how the computer operates.
There are several ways to configure the computer:
•
•
•
•
Directly on the computer. You can use Intermec Settings directly
on the computer to change only the settings on that computer.
Remotely using Intermec SmartSystems. With SmartSystems, you
can remotely configure all of your mobile computers as well as
other SmartSystems-enabled Intermec devices and peripherals.
Using a third-party device management product that supports the
computer and Intermec Settings, such as Soti MobiControl or
Wavelink Avalanche.
Using configuration bundles that you create with SmartSystems.
About Intermec Settings on the Computer
Use Intermec Settings to configure parameters for Intermec
applications on the computer, as well as some device-specific
parameters like volume. You can configure parameters for important
functions like data collection and communications. You can also
password protect Intermec Settings to prevent users from making
changes to the configuration settings.
Start Intermec Settings
Use Intermec Settings to configure parameters for Intermec
applications and some device-specific parameters. Intermec Settings is
located on the System screen.
•
74
Tap Start > Settings > System > Intermec Settings. The Intermec
Settings Main Menu appears.
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About the Structure of Intermec Settings
Use the following tables to help find the parameters in Intermec
Settings that you want to configure. Each table contains the
parameters for one of the Intermec Settings Main Menu options.
Most parameters are saved as soon as you tap OK. Some settings, such
as Security Choice, require you to reboot the computer for the changes
to take effect.
Data Collection Menu
Document Title
Data Collection Options
Parameters You Can Configure
Internal Scanner
•
•
•
•
•
•
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Enable Scanner Port
Symbologies
Symbology Options
Scanner Settings
Imager Settings
Decode Security
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Chapter 6 — Configure the Computer
Data Collection Menu (Continued)
Data Collection Options
Parameters You Can Configure
Bluetooth Scanners
• BT-Configure on Connect
When Bluetooth scanners are connected,
you can also configure:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Camera
Magstripe Reader
Enable scanner port
Symbologies
Symbology Options
Scanner settings
Bluetooth scanner settings
Imager settings
Decode security
Enable camera port
Symbologies
Symbology Options
Scanner Settings
Camera Settings
Decode Security
Enable Magstripe Reader
Magstripe Reader Settings
Communications Menu
Communications Options
76
Parameters You Can Configure
Device Name
Device Name
802.11 Radio
•
•
•
•
•
•
•
Radio Enabled
Security Choice
Security Settings (Funk or Microsoft)
IP Settings
Certificates
Radio Bands
Allow Security Changes
Ethernet Adapter
IP Settings
Bluetooth
Bluetooth Settings
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Chapter 6 — Configure the Computer
Communications Menu (Continued)
Communications Options
Parameters You Can Configure
WWAN
•
•
•
•
Radio State
Carrier Choice
Carrier Settings
Information
Device Settings
Device Settings Options
Parameters You Can Configure
Backlight
Display and Keypad Settings
Date and Time
Date and Time Settings
Features Disabled by Policy
Good Read
• Internal Scanner
• Bluetooth Scanner
IDL Runtime Versions
(Read-only) IDL runtime file versions
(ITC50, ITCScan)
Keypad
•
•
•
•
•
•
Power Management
Profile Settings Application
Security
Document Title
Power Button
Battery Power
External Power
Device Off Sensor
Sets whether these parameter options
appear in Profile Settings:
•
•
•
•
•
Screen
Button Remapping
Green/Orange keys lock option
Camera
Power
Scanning
Screen Rotation
Screen Rotation Sensor
Enables or disables ActiveSync, the SD
card, A USB external drive, and image
capture.
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Chapter 6 — Configure the Computer
Device Settings (Continued)
Device Settings Options
Parameters You Can Configure
Sounds
•
•
•
•
•
System Component Versions
Read-only
USB
USB function driver
Beeper and Voice
Good read vibrate intensity
Headset beeper
Screen Taps
Key Clicks
Printers Menu
Printer Options
Parameters You Can Configure
Printer (connected through
Bluetooth)
Printer Settings
Note: The Printers menu displays settings for Bluetooth connected
printers. The settings that appear in the menu are dependent on the
printer that is paired with the device. The printer needs to be using the
Wireless Printing application.
GPS Menu
GPS Options
Parameters You Can Configure
Bread Crumbing
Enable or disable bread crumbing.
Core Messaging Service Menu
Core Messaging Service Options
78
Parameters You Can Configure
Server IP
Read-only
Associated Server IP
Associated Server IP
Broadcast Name
Broadcast name
Port
Read-only
Keep Alive Ping Interval
Keep Alive Ping Interval
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SmartSystems Information Menu
SmartSystems Information Options Parameters You Can Configure
Identity
Identity Information (hardware
version, firmware version, OS version,
and so on) (Read-only)
Administrator
Administrator Settings (name, phone,
and email)
Location
Location Settings (country, state, city,
campus, and detail)
Information
Device Notes (Read-only)
Device Monitor Menu
Device Monitor Options
Parameters You Can Configure
Device Health Controls
•
•
•
•
•
•
•
Device Health Screen Captures
Enable Health Data Collection
Enable Device Health Application
Enable Blue Light (LED)
Set Rule File Location
Set Data Refresh Periods
Directory
Screen Captures Allowed
Disabled Executables
Read-only
Device Wipe
• Enable Wipe
• Interval
License Manager Menu
License Manager Options
Parameters You Can Configure
About
Read-only
License Vault
Read-only
Virtual Wedge Menu
Document Title
Virtual Wedge Options
Parameters You Can Configure
Enable Virtual Wedge
Enable Virtual Wedge
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Chapter 6 — Configure the Computer
Virtual Wedge Menu (Continued)
Virtual Wedge Options
Parameters You Can Configure
Virtual Wedge Method
Virtual Wedge Method (Adapt to
application, character mode, or block
mode)
Barcode Scanner Wedge
• Barcode Scanner Grid
• Label Encoding (Code Page)
Magstripe Reader Wedge
Magstripe Reader Grid
Location Services Menu
Location Services Options
Parameters You Can Configure
Server
• Port
• Enable Server
Virtual GPS
Virtual GPS Settings
How to Navigate in Intermec Settings
You can easily navigate through the screens in Intermec Settings to
find the parameters you need to configure:
•
•
•
•
•
•
•
Tap inside a text field to be able to enter text into it.
Tap a field once to select it.
If you see a ... next to a menu item, there is only one more screen
available. Tap the menu item to access this screen.
If you see a > next to a menu item, there are more screens available
in the next level. Tap the menu item to access these screens.
Use the up and down arrow keys to move up and down the menu.
To move back a level in the menu, tap Back or Cancel on the Tile
bar.
To exit Intermec Settings, tap Menu > Exit or OK.
Enable Intermec Settings Password
You can protect Intermec Settings from other users by enabling a
password.
1 Start Intermec Settings.
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2 Tap Menu > Enter Password.
3 Select the Enable password checkbox.
4 Type your password in the Enter: text box.
5 Retype your password in the Confirm: text box.
6 (Optional) Select the Use password to protect CAB Installation
if you want to restrict the installation of .cab files.
7 Tap OK.
Restore Default Settings
The easiest way to restore default settings on your computer is to use
Intermec Settings. You can restore all default settings on your
computer or restore default settings for a specific menu item in
Intermec Settings.
Note: When you restore default settings, only the settings for visible
menu items are restored. The settings for hidden menu items are not
affected.
1 Start Intermec Settings.
2 Restore the default settings:
•
To restore all default settings, tap Menu > Restore all
Defaults.
•
To restore default settings for one menu item, navigate to the
menu and tap Menu > Restore Menu Defaults.
3 When prompted, tap Yes to restore the default settings.
If you are prompted to refresh the computer, tap Yes.
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Chapter 6 — Configure the Computer
Configure the Computer Remotely with
SmartSystems
You can use Intermec Settings from a SmartSystems console to
remotely configure all the Intermec computers. For help using
Intermec Settings, click Help > Contents. For information on all the
parameters in Intermec Settings, see the Intermec Settings
Command Reference Manual.
1 In the SmartSystems console, select a computer and then
right-click on it. A list appears.
2 Select Start Intermec Settings.
3 Configure the settings you want to change. As you select
parameters, help for each parameter appears in the upper right
pane.
4 When you are done making changes, select File > Save Settings.
About Network Communications
You can use the mobile computer in your wireless or wired data
collection network. You can connect your computer using:
•
•
•
•
802.11 radio communications.
Ethernet communications.
Bluetooth communications.
USB and serial communications.
Configure 802.11 Radio Communications
Caution:Make sure all components with antennas are at least 30
cm (1 ft) apart when power is applied. Failure to comply could
result in equipment damage.
The CN51 has an 802.11b/g/n or 802.11a/b/g/n radio to transfer data
using wireless communications. Before you configure radio
communications, you need to have your wireless network set up
including your access points.
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By default, the 802.11 radio is disabled. Use the following procedure to
enable the Wi-Fi radio using Intermec Settings.
1) Tap Start > Settings > System > Intermec Settings.
2) From the Intermec Settings main menu, tap Communications >
802.11 Radio > Radio Enabled.
3) Select the Radio Enabled check box and tap OK. By default, the
computer uses Funk security and enables DHCP.
Note: To enable both the 2.4 GHz and 5.0 GHz bands for the
802.11a/b/g/n radio, from the Intermec Settings 802.11 Radio menu,
tap Radio Bandsand select a/b/g (2.4 and 5.0 GHz).
4) Use Intermec Settings to configure the parameters you need to use
for communications with your network.
5) Configure 802.11 security.
About Bluetooth Communications
The CN51 is Bluetooth-enabled, which lets you connect to other
Bluetooth devices such as:
• scanners.
• printers.
• audio devices.
You need to turn on the Bluetooth radio before you can discover and
connect to Bluetooth devices. By default, the radio is turned off.
The Bluetooth radio maintains its current state through a warm or
cold boot and maintains virtual COM ports. If you clean boot the
computer, you must recreate pairings to devices.
System bar icons indicate Bluetooth status.
Turn On the Bluetooth Radio
You need to turn on the Bluetooth radio in the mobile computer
before you can discover and connect to Bluetooth devices. By default
the radio is turned off.
1 Tap Start > Settings > Bluetooth > Mode tab.
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Chapter 6 — Configure the Computer
2 Tap Turn on Bluetooth.
3 (Optional) If you want this computer to be visible to other
Bluetooth devices, tap Make this device visible to other devices.
4 Tap OK.
Connect a Bluetooth Scanner
You can connect the computer to an Intermec Bluetooth scanner, such
as the SF51 or SR61. Make sure that the Bluetooth radio in the
computer is turned on before you try to connect to a scanner.
1 Tap Start > Settings > System > Wireless Scanning.
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2 Tap Add Device.
3 Select Quick Connect, Search, or Manual. Follow the
instructions on the screen to add a Bluetooth scanner.
After you add a Bluetooth scanner, you can configure scanner
settings and parameters in Intermec Settings.
Create a Configuration Bar Code with EasySet
To connect a Blueooth scanner to the computer, you can read a
configuration bar code with the scanner. You create the bar code using
Intermec EasySet.
Note: To create the configuration bar code, you need the computer
Bluetooth address. The address is on the labels located on the outside
of the computer shipping box, and on the packet of information that
ships with the computer.
1 Go to the Intermec website at www.intermec.com.
2 Click the Products tab.
3 On the Products page, click Computers > Handheld Computers
> your computer model number > the Downloads tab > Easyset
ver. 5.x.x.x.
4 Follow the instructions to download and install EasySet.
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5 Open EasySet and select Interface > Bluetooth >
Connect/disconnect > Compose BT address. The Bluetooth Connect/disconnect - Compose BT address screen appears.
6 Enter the BT address listed on the labels that shipped with your
computer.
7 Click OK.
Connect to a Bluetooth Printer
You can connect the computer to a Bluetooth printer and use the
computer to wirelessly print to the printer. Make sure that the
Bluetooth radio in the computer is turned on before you try to connect
to an Intermec Bluetooth printer, such as the PB21, PB50, or PR3. To
configure your computer for printing wirelessly using Bluetooth, you
need to:
•
•
create an application that opens the wireless printing COM port on
the computer. For help, see the Bluetooth Resource Kit, which is
part of the Intermec Developer Library (IDL), available from the
Intermec website at www.intermec.com/idl.
select the current Bluetooth printer on the computer. For help, see
the next procedure.
Note:You can also print wirelessly using Microsoft APIs with
Bluetooth extensions for Winsock and Bluetooth virtual COM ports.
For help, see the Bluetooth Resource Kit documentation.
1 Tap Start > Settings > System > Wireless Printing.
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2 Tap Search to find a printer, or tap Manual to enter a device
address. Follow the onscreen instructions to select the current
Bluetooth printer.
3 (Optional) Tap Print Test Page. The printer prints out a test page.
Connect a Bluetooth Audio Device
Use the Bluetooth Audio applet to discover, activate, and connect to
Bluetooth audio devices such as a headset.
1 Select Start > Settings > System > Bluetooth Audio. The
Bluetooth Audio screen appears.
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2 Follow the onscreen instructions to discover and connect to a
Bluetooth audio device.
Note: If a wired audio device such as a headset is already connected to
the computer, Bluetooth audio receives priority when a Bluetooth
audio device is connected.
About Serial and USB Communications
You can use these accessories to transmit data to and receive data from
another device through serial or USB communications:
• AV10 vehicle dock
• AA21 RS-232 adapter
• AD27 single dock
• Desktop USB adapter
• USB snap-on adapter
• RS-232 DEX adapter
For information on these accessories, contact your local Intermec
representative.
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About Wireless Security
The computer provides these security solutions for your wireless
network:
• Wi-Fi Protected Access 2 (WPA2™)
• Wi-Fi Protected Access (WPA)
• 802.1x
• LEAP (Funk security only)
• WEP
You use either Funk or Microsoft security to implement your wireless
security solution. Intermec recommends WPA2 security with PSK
(Personal) or 802.1x (Enterprise) key management.
Before you set security, you need to enable the radio, set the date, and
set the SSID on your computer. To use 802.1x security, you need to
load a root certificate on your computer. To use transport layer
security (TLS) with 802.1x security, you also need to load a user
certificate.
Load a Certificate
To use transport layer security (TLS) with 802.1x security, you need a
unique client certificate on the computer and a trusted root certificate
authority (CA) certificate.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Certificates.
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3 Tap Import Certificates.
4 To import a certificate chain:
a Tap the Import PFX tab.
b Next to the Select pfx to import field, tap <<<.
Find and select the root certificate.
d If necessary, enter the Password of pfx.
e Tap Import Certificate.
5 To import user and root certificates from a Microsoft IAS server:
a Tap Web Enrollment.
b To log on to the server, enter the User, Password, and Server
(IP Address).
Tap OK.
d When you are prompted to load the root certificate, tap OK.
e When the message box appears to let you know the certificate
has been added, tap OK.
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How to Make Your Security Choice
The computer supports Funk and Microsoft® security. Your security
choice depends on your network security needs:
•
•
Choose Funk security if you use the computer in a static
environment that requires a high level of security. Funk security
provides CCX v4 compliance, support for LEAP and TTLS, and
configuration for up to four profiles. Funk security is the default
security setting on the computer.
Choose Microsoft security if you primarily use the computer to
connect to Wi-Fi hotspots.
Select a Funk Security Profile
You can define up to four profiles for Funk security. Different profiles
let your computer communicate in different networks without having
to change all your security settings. For example, you may want to set
up one profile for the manufacturing floor and one for the warehouse.
By default, the active profile is Profile 1.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Funk Security.
3 Tap a profile to expand it.
4 (Optional) In the Profile Label text box, enter a meaningful name
for your profile.
5 Configure your security settings. For help, see the next sections.
6 Repeat Steps 3 through 5 for each profile you want to define.
7 To set the active profile, tap Active Profile and select a profile from
the list.
8 Save your settings.
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Configure WPA or WPA2 Enterprise (802.1x) Security
with Funk Security
Before you set WPA-802.1x or WPA2-802.1x security with Funk, you
need to configure your authentication server and authenticators. To
use TLS protocol, you also need to load a user and root certificate. On
your computer, you need to enable the radio and set the date.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Funk Security.
3 Select a Funk security profile to configure.
4 Enter the SSID.
5 For Association, select WPA or WPA2.
The default encryption is TKIP or AES, respectively.
6 For 8021x, select TTLS, PEAP, EAP-FAST, or TLS.
7 If you selected TTLS, PEAP, or EAP-FAST:
a For Prompt for Credentials, select Enter credentials now.
b Enter a User Name and User Password.
8 If you selected TLS, enter a User Name and Subject Name.
9 For Validate Server Certificate, select Yes.
10 Tap OK.
Configure WPA or WPA2 Personal (PSK) Security with
Funk Security
Before you set WPA or WPA2 Personal (PSK) security, you need to
know the pre-shared key for your access point or passphrase for your
authenticator. On your computer, you need to enable the radio and set
the date.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Funk Security.
3 Select a Funk security profile to configure.
4 Enter the SSID.
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5 For Association, select WPA or WPA2.
The default encryption is TKIP or AES, respectively.
6 For 8021x, select None.
7 For Pre-Shared Key, enter the pre-shared key or passphrase:
•
Enter the pre-shared key (0x followed by 32 hexadecimal pairs)
for your access point.
•
Enter the passphrase (8 to 63 ASCII characters) for your
authenticator. The computer internally converts the passphrase
to a pre-shared key.
8 Tap OK.
Configure 802.1x Security with Funk Security
Before you set 802.1x-WEP security with Funk security, you need to
enable the radio on your computer and set the date. To use TLS
protocol, you also need to load a user and root certificate. Intermec
recommends that you use WPA2-802.1x instead of 802.1x-WEP if
possible.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Funk Security.
3 Select a Funk security profile to configure.
4 Enter the SSID.
5 For Association, select Open.
6 For Encryption, select WEP.
7 For 8021x, select TTLS, PEAP, or TLS.
8 If you selected TTLS or PEAP:
a For Prompt for Credentials, select Enter credentials now.
b Enter a User Name and a User Password.
9 If you selected TLS, enter a User Name and Subject Name.
10 For Validate Server Certificate, select Yes.
11 Tap OK.
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Configure LEAP Security with Funk Security
Before you set LEAP security, you need to enable the radio and set the
date on your computer.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Funk Security.
3 Select a Funk security profile to configure.
4 Enter the SSID.
5 For Association, select Open, WPA, WPA2, or Network EAP.
The default encryption is TKIP for WPA, AES for WPA2, and
WEP for Open or Network EAP.
6 For Prompt for Credentials, select Enter credentials now.
7 Type a User Name and User Password.
8 Save your settings.
Configure Static WEP Security with Funk Security
Before you set static WEP security with Funk security, you need to
enable the radio on your computer and set the date. Intermec
recommends that you use WPA2-PSK instead of WEP if possible.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Funk Security.
3 Select a Funk security profile to configure.
4 Enter the SSID.
5 For Association, select Open.
6 For Encryption, select WEP.
7 For 8021x, select None.
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8 Enter an ASCII key or hex key value for each key you want to use
(Key 1 through Key 4):
•
For 64-bit WEP, enter a 5-byte value: 5 ASCII characters or 0x
followed by 5 hexadecimal pairs.
•
For 128-bit WEP, enter a 13-byte value: 13 ASCII characters or
0x followed by 13 hexadecimal pairs.
9 Select the Transmit key you want to use to transmit data.
10 Tap OK.
Use Open (No Security) Associations with Funk
Security
To create an open network, you can set no security with Funk security.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Funk Security.
3 Select the active Funk security profile.
4 Enter the SSID.
5 For Association, select Open.
6 For Encryption, select WEP.
7 Tap OK.
Select Microsoft as Your Security Choice
The default security setting is Funk. If you want to use Microsoft
Wireless Zero Configuration (WZC) security, you need to select it as
your security choice.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Security Choice.
3 Select Microsoft Security.
4 Tap Yes to save your settings and reboot the computer.
The computer reboots and starts with Microsoft Security as the
Security Choice.
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Configure WPA or WPA2 Enterprise (802.1x) Security
with Microsoft Security
Before you set WPA-802.1x or WPA2-802.1x security with Microsoft,
you need to configure your authentication server and authenticators.
To use TLS protocol, you also need to load a user and root certificate.
On your computer, you need to enable the radio and set the date.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Microsoft Security.
3 Enter the Network name (SSID).
4 For Infrastructure Mode, select Infrastructure.
5 For Network Authentication, select WPA or WPA2.
The default encryption is TKIP or AES, respectively.
6 For 802.1X Authentication, select TLS or PEAP.
7 Select Hidden Network.
8 Tap OK. The User Logon dialog box appears.
9 If you selected PEAP:
a Enter a User Name, Password, and Domain.
b If you want to save the password for future authentication
sessions, select Save Password.
10 If you selected TLS, enter a User Name and Domain.
11 Tap OK.
Configure WPA or WPA2 Personal (PSK) Security with
Microsoft Security
Before you set WPA or WPA2 Personal (PSK) security, you need to need
to know the pre-shared key for your access point or passphrase for
your authenticator. On your computer, you need to enable the radio
and set the date.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Microsoft Security.
3 Enter the Network name (SSID).
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4 For Infrastructure Mode, select Infrastructure.
5 For Association, select WPA-PSK or WPA2-PSK.
The default encryption is TKIP or AES, respectively.
6 For Pre-Shared Key, enter the pre-shared key or passphrase:
•
Enter the pre-shared key (0x followed by 32 hexadecimal pairs)
for your access point.
•
Enter the passphrase (8 to 63 ASCII characters) for your
authenticator. The computer internally converts the passphrase
to a pre-shared key.
7 Tap OK.
Configure 802.1x Security with Microsoft Security
Before you set 802.1x-WEP security with Microsoft security, you need
to enable the radio on your computer and set the date. To use TLS
protocol, you also need to load a user and root certificate. Intermec
recommends that you use WPA2-802.1x instead of 802.1x-WEP if
possible.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Microsoft Security.
3 Enter the Network name (SSID).
4 For Infrastructure Mode, select Infrastructure.
5 For Network Authentication, select Open.
6 For Data Encryption, select WEP.
7 For 802.1X Authentication, select TLS or PEAP.
8 Select Hidden Network.
9 Tap OK. The User Logon dialog box appears.
10 If you selected PEAP:
a Enter a User Name, Password, and Domain.
b If you want to save the password for future authentication
sessions, select Save Password.
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11 If you selected TLS, enter a User Name and Domain.
12 Tap OK.
Configure Static WEP Security with Microsoft Security
Before you set static WEP security with Microsoft security, you need to
enable the radio on your computer and set the date. Intermec
recommends that you use WPA2-PSK instead of WEP if possible.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Microsoft Security.
3 Enter the Network name (SSID).
4 For Network Authentication, select Open.
5 For Data Encryption, select WEP.
6 For 802.1X Authentication, select Disabled.
7 For Network Key Value, enter an ASCII key or hex key:
•
For 64-bit WEP, enter a 5-byte value: 5 ASCII characters or 0x
followed by 5 hexadecimal pairs.
•
For 128-bit WEP, enter a 13-byte value: 13 ASCII characters or
0x followed by 13 hexadecimal pairs.
8 For Network Key Index, select the key you want to use to transmit
data.
9 Tap OK.
Use Open (No Security) Associations with Microsoft
Security
To create an open network, you can set no security with Microsoft
security.
1 Start Intermec Settings.
2 Select Communications > 802.11 Radio > Microsoft Security.
3 Enter the Network name (SSID).
4 For Network Authentication, select Open.
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5 For Data Encryption, select Disabled.
6 Tap OK.
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Manage the Computer
Use this chapter to learn how to remotely update, configure,
and monitor your Intermec computers. You will also find
information on installing and developing software
applications as well as how to upgrade the system software.
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About Managing the Computer in Your Network
When you have multiple mobile computers and peripherals in your
network, it is essential to have an easy way to manage updates,
configure all the devices, and remotely troubleshoot problems.
Intermec provides two free software solutions for managing your
computers:
•
•
CloneNGo™ is a peer-to-peer license-free way to easily clone
settings from one computer to another.
SmartSystems™ is a device management software platform that
helps you manage your devices.
How to Manage the Computer Using CloneNGo
Intermec CloneNGo is a software application that allows you to copy
the settings and parameters from a master computer onto one or more
client computers. Cloning reduces redundancy and error by providing
an efficient and accurate way to copy and transmit settings from a
master computer to one or more client computers through an adhoc
wireless network. For more information on CloneNGo, see the
CloneNGo User Guide.
How to Manage the Computer Using SmartSystems
Intermec SmartSystems is a software platform that lets you manage all
of your SmartSystems-enabled devices simultaneously from a central
server. From the Intermec website, you can download this application
at no charge. For help, see www.intermec.com/SmartSystems.
The SmartSystems console displays all SmartSystems-enabled devices
and peripherals in your network. Through the console, you can:
drag-and-drop configuration bundles, operating system updates,
and firmware upgrades to multiple computers.
• save configuration settings from a single device and deploy those
settings to many devices simultaneously.
• remotely change settings on the computer and peripherals.
The SmartSystems console can report on asset locations and battery
status, making it easier to manage your computers.
•
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With a Provisioning license, SmartSystems can automatically push
software, configuration settings, and other files to the computers. The
license also enables ScanNGo, which makes connecting additional
computers to your wireless network as easy as scanning bar codes. To
purchase a Provisioning license, contact your local Intermec
representative.
How to Develop and Install Applications
Use the Intermec Resource Kits to develop applications to run on the
mobile computer. The Resource Kits are a library of C++, .NET, Java,
and web components grouped by functionality that you can use to
create applications for the computer. The Resource Kits are part of the
Intermec Developer Library (IDL), and can be downloaded from the
Intermec website at www.intermec.com/idl.
About Packaging Your Application
After you develop your application, you need to package it for
installation on your mobile computer. For very simple applications,
the executable file may be the only file you need to deploy. Typically,
you will have a set of files to install. Intermec recommends using
cabinet (.cab) files to install more complex applications. The computer
uses standard Windows Mobile .cab files and will install third-party
.cab files.
You can have your .cab file place the application in any of these
memory locations on the computer:
•
•
•
Document Title
Object store (root directory)
The non-volatile Flash File Store. Applications and data in the
Flash File Store will persist through a clean boot or if you reflash
the operating system image.
The optional microSD card. Depending on available disk space,
you may want to consider installing your application files on the
microSD card. Using a card creates the Storage Card folder on the
computer.
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Files copied to any of these locations are safe when you cold boot the
computer if the Autouser.dat file has been edited correctly. All .cab files
in each CABFILES folder are automatically extracted after a cold boot.
For more information about AutoRun, see the Intermec Developer
Library Resource Kit Developer Guide.
Install Applications Using SmartSystems
You can use the SmartSystems console to drag-and-drop Intermec
applications onto your mobile computer. The console is part of
SmartSystems.
1 Download your application file from the Intermec website and
unzip it on your desktop PC.
2 Double-click the application file to install it. The application file
should appear in the Software Vault.
3 From the SmartSystems console in the Software Vault,
drag-and-drop the application onto each mobile computer in your
network, or drop the application on a group of computers
contained in a folder.
Install Applications Using Microsoft Synchronization
Software
When you only have a few computers to update with applications, you
can copy files using Microsoft synchronization software. This
procedure assumes the Microsoft synchronization software is installed
on your PC and is up and running.
1 Connect to the mobile computer through the synchronization
software.
2 Copy the .cab files from your development PC to the mobile
computer.
3 Reboot or cold boot the computer.
4 After the boot process is finished, browse to the .cab files and tap
the files to install them.
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Install Applications Using a microSD Card
Use a microSD card to install applications on one computer at a time
or if you do not have a network connection.
1 Copy your application file to the microSD card.
2 Insert the microSD card into the mobile computer.
3 On the mobile computer, browse to the SD Card folder and run
your application.
How to Launch Applications Automatically
There are two ways to launch applications automatically on a cold
boot:
•
•
Set up your application .cab file to place a shortcut to the
application in the \Windows\StartUp directory at install time.
Use AutoRun to start your application at boot time. AutoRun ships
on the computer and automates other operations. At boot time,
AutoRun executes any commands found in its data file,
Autouser.dat. For more information on using AutoRun, see the
Readme.txt file located in the My Device\Flash File Store\2577
directory on the computer.
How to Update the System Software
The mobile computer uses SmartSystems bundles to update the
operating system (OS) and the system software.
You can use these methods to update your mobile computer:
•
•
You can update individual computers, or multiple computers at
the same time, using the SmartSystems console. For help, see the
next section.
You can update individual computers using an SD card.
Update the Computer Using SmartSystems
You can use the SmartSystems console to update the operating system
or system software on your mobile computer. Before you can update
the computer with this method, you need:
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SmartSystems. To download this software management tool, go to
www.intermec.com/SmartSystems and click the Downloads tab.
• the SmartSystems bundles you want to install. Bundles that
include the system software are available from
www.intermec.com. Go to Support > Downloads >
OS/Firmware/Drivers list.
After you locate these items, you can use SmartSystems to update the
mobile computer.
•
1 Open SmartSystems.
2 Make sure the mobile computer is discovered.
3 Make sure the mobile computer is in a powered dock or that power
management is disabled.
4 Download the SmartSystems bundle to your PC.
5 Double-click the SmartSystems bundle on your PC to extract the
update files to the software vault.
6 From the SmartSystems console, locate the bundle to install and
the drag the bundle to each mobile computer (or group in a folder)
you want to update. SmartSystems installs the update on your
mobile computers.
After the download is complete, your mobile computer begins the
update process and automatically performs a cold boot. The
computer then boots into a special Update Loader mode where the
computer has no network connections and is completely unusable.
This process can take anywhere from 30 seconds to 15 minutes
depending on the update. After the update is complete, the
computer boots again.
Note:While your mobile computer is offline, SmartSystems displays a
red stop symbol in the console until the computer reboots and
connects to the system.
Update the Computer Using a microSD Card
You can update the computer using a microSD card. You need:
•
•
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a microSD card formatted to FAT32
a microSD adapter card
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an SD card reader
the AutoFlash.img file that contains the update you want to install.
If you need this file, visit the Intermec website at
www.intermec.com. Click the Products tab, navigate to the
computer product page, click the Downloads tab, and then locate
the download under OS/Firmware/Drivers.
The microSD card slot is located in the battery compartment.
•
•
1 Insert the microSD card into a microSD adapter card and then
place it in the SD card reader connected to your PC.
2 On your desktop PC, navigate to the download location and select
the folder with the AutoFlash.img file that contains the update you
want to install. Typically, this directory is C:\Program
Files\Intermec\SmartSystem\SS_Lib\Software\OS\
3 Copy the AutoFlash.img file to the root directory of the microSD
card.
4 Remove the microSD card from the adapter card.
5 Turn off the computer and install the microSD card.
6 Replace the battery and turn on the computer.
The update process begins. The computer may restart several
times. When the update is complete, the Autoflash Complete
message appears.
7 Press the Power button and choose to Suspend the computer.
8 Remove the microSD card. If you do not remove the microSD card,
the update process repeats each time the computer restarts.
9 Replace the battery, turn on the computer, and follow the setup
process.
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Troubleshoot and Maintain the Computer
Use this chapter to find answers to any problems you may
encounter while using the computer. You will also find
information on routine maintenance.
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About the Intermec Dashboard
The Intermec Dashboard provides proactive monitoring of your
computer to prevent downtime. Using Intermec Dashboard, you can
easily see the health of the computer and help pinpoint the source of a
problem to determine if it is hardware or software related. It is highly
integrated with SmartSystems. You can also use SmartSystems to
remotely monitor the health of your computers. For help, see the
SmartSystems help.
Intermec Dashboard displays information, such as the status of
network connection, battery usage and battery health, storage space,
and internal devices. It also provides system information, such as the
operating system, firmware, and hardware configuration.
•
To access the Intermec Dashboard, press the Intermec Dashboard
button.
Intermec Dashboard Main Screen
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About Troubleshooting the Computer
These troubleshooting tables may help you fix some common
problems you may experience with your computer. These tables group
solutions for the Wi-Fi connection, 802.1x security, the imager, and
general operation of the computer.
Note: If you send the computer in for service, it is your responsibility
to save the computer data and its configuration. Intermec is only
responsible for ensuring that the hardware matches the original
configuration when repairing or replacing the computer.
Wi-Fi Connection Problems
Use this section to find possible solutions to Wi-Fi connection
problems.
Wi-Fi Connection Problems and Possible Solutions
Document Title
Problem
Possible Solution
When you turn on the, mobile
computer after it was
suspended for 10 to 15 minutes
or longer, the mobile computer
can no longer send or receive
messages over the network.
The host may have deactivated or lost the
current terminal emulation session. In a
TCP/IP direct connect network, turn off the
“Keep Alive” message from host to maintain
the TCP session while the computer is
suspended.
The computer is connected to
the network, and you move to a
new site to collect data. Now,
your mobile computer is not
connected to the network.
Move closer to an access point or to a
different location to reestablish
communications until you reconnect with
the network. Any data collected while out of
range is transmitted over the network.
The mobile computer appears
to be connected to the network,
but you cannot establish a
terminal emulation session
with the host computer.
Move closer to an access point or to a
different location to reestablish
communications until you reconnect with
the network. Any data collected while out of
range is transmitted over the network.
The mobile computer appears
to be connected to the network,
but the host computer is not
receiving any information from
the mobile computer.
There may be a problem with the
connection between the access point and
the host computer. Check with network
administrator or use your access point
user’s manual.
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Check Wi-Fi Network Status
If you have trouble connecting to your Wi-Fi wireless network:
Make sure you have correctly set network parameters on the
computer.
• Check your wireless security settings.
Follow the next procedure to verify available access points and
networks, check signal strength, and view other diagnostics. If you
need to contact Intermec Product Support, this information can be
helpful in troubleshooting wireless network connection issues.
•
1 Tap Start > iSpyWiFi. The ISpyWiFi application launches:
The ISpyWiFi tab shows:
•
MAC address and IP address of the Wi-Fi radio.
•
network association status, including the SSID and MAC
address of the access point.
•
security configuration.
•
radio transmit power and signal strength information.
2 Tap the Scan tab to view a list of available Wi-Fi networks. The list
includes the signal strength, channel, and MAC address for each
network.
• Tap Scan to refresh the screen.
3 Tap the Supp tab to view radio supplicant information, including
a list of supplicant events and authentication status.
•
To verify the settings for the currently active security profile, tap
Configure Profile. Intermec Settings launches for you to
configure Wi-Fi radio settings.
•
To try reconnecting to the network, tap Reconnect.
•
To delete the events in the list, tap Clear Events.
4 Tap the Ping tab to run a ping test to the host.
a In the Host field, enter the IP address of the host.
b From the Repetitions list, choose the number of times the
computer will ping the host.
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Tap Ping. The graph shows the amount of time it takes for the
host to return the ping. Tap List to see this information in a list
format.
5 Tap the RSSI tab to view the received signal strength of the host
signal.
The information box includes the current signal strength, host
SSID name, MAC address, data rate, and transmit power.
• Tap Mark to place an arrow marker above the graph.
6 Tap the Conf tab to set up a log file that lists the RSSI history.
This screen includes the Wi-Fi radio driver version and available
radio modes.
a Check the Log to File check box.
b (Optional) Change to the sample period and number of
samples displayed.
Tap Log file. The Save As screen appears.
d (Optional) Change the name of the saved log file, the folder to
which the file to be saved, the content type (log or text), and the
location.
e Tap OK.
802.1x Security Problems
Use this section to find possible solutions to 802.1x security problems.
802.1x Security Problems and Possible Solutions
Problem
Possible Solution
Make sure the mobile computer IP address, host
The mobile computer
IP address, subnet mask, and default router are
indicates that it is
authenticated, but it does configured for the network.
not communicate with the
host.
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Chapter 8 — Troubleshoot and Maintain the Computer
802.1x Security Problems and Possible Solutions (Continued)
Problem
Possible Solution
The mobile computer does • The mobile computer may not be
not appear to be
communicating with the access point. Make
authenticating and a
sure the mobile computer network name
network connection icon
matches the access point network name
does not appear on the
(SSID).
toolbar.
• The access point may not be communicating
with the server. Ensure the access point is
turned on, properly configured, and has
802.1x security enabled.
A network connection icon • The mobile computer may not be
appears in the toolbar, but
communicating with the intended access
then disappears.
point. Make sure that the network name
matches the access point network name. The
default network name is “INTERMEC.”
• The access point may not be communicating
with the server. Ensure the access point is
turned on, properly configured, and has
802.1x security enabled.
You are setting up multiple When you change the SSID, the WEP key values
access points in a network are not saved. Configure the WEP key values
with different SSIDs, and and save your changes.
the connection fails.
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802.1x Security Problems and Possible Solutions (Continued)
Problem
Possible Solution
The mobile computer
indicates it is not
authenticated.
Make sure that:
• the User Name and Password parameters on
the mobile computer match the user name
and password on the authentication server.
You may need to configure the password on
both the mobile computer and the
authentication server.
• on your authentication server, the user and
group are allowed and the group policy is
allowed to log into the server. For help, see
the documentation that shipped with your
authentication server software.
• the IP address and secret key for the access
point match the IP address and secret key on
the authentication server. You may need to
configure the IP address and secret key on
both your access point and authentication
server.
• the authentication server software is running
on the server PC.
You clean boot the mobile When you clean boot the computer, the date
computer and this message and time are not saved. Configure the date and
time and save your changes.
appears, “The server
certificate has expired or
your system date is
incorrect.”
Troubleshoot the Scanner with Scan Diagnostics
The ScanDiagnostic application helps troubleshoot problems, such as
the inability to read a bar code or a scanner or imager that does not
turn on.
1 Tap Start > ScanDiagnostic.
2 Select the scanner or imager you want to troubleshoot and tap
Diagnose.
The application checks to make sure the scanner or imager is
enabled and checks the settings to make sure they are optimized.
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Chapter 8 — Troubleshoot and Maintain the Computer
3 Aim the scanner or imager at a bar code and tap and hold Press to
Scan.
After the computer reads the bar code, the computer beeps and the
label data, data length, and symbology appear on the screen.
4 To view recommended settings, press the right arrow button.
5 To accept recommended settings, tap Apply.
6 Tap OK.
Problems Reading Bar Codes
You can troubleshoot problems that prevent you from reading bar
codes, such as the appropriate symbology not being enabled. Before
you call Intermec Product Support, look for your problem in the next
table, and try the possible solutions.
Problems Reading Bar Codes
Problem
Possible Solution
You cannot see the illumination • You may be too far away from the bar
code label. Try moving closer to the
beam or frame from the imager
bar code label and scan it again.
when you press the Scan button
and aim the imager at a bar code • You may be reading the bar code label
label.
“straight on.” Change the reading
angle and try again.
• The imager hardware trigger may be
disabled. Start Intermec Settings and
go to Data Collection > Scanner
Settings. Make sure Hardware trigger
is selected.
When you release the Scan
button or scan handle trigger, the
Good Read LED does not turn
off.
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If you configure the computer to use
continuous/edge triggering, the Good
Read LED stays on. If you configure the
computer for level triggering and the
Good Read LED stays on, there may be a
problem. Press the Scan button or pull
the trigger again without scanning a bar
code label. If the LED is still on, contact
Intermec.
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Chapter 8 — Troubleshoot and Maintain the Computer
Problems Reading Bar Codes (Continued)
Problem
Possible Solution
The scanner or imager cannot
read the bar code.
• Position the scanner beam so that it
crosses the entire bar code label in one
pass. Try to vary the scanning angle.
• Check the quality of the bar code label.
Scan a bar code label that you know
scans properly. Compare the quality of
the two bar code labels. You may need
to replace the label that you cannot
scan.
• Make sure the bar code symbology is
enabled and configured correctly.
Start Intermec Settings and go to
Data Collection > Symbologies
for the scanning device (scanner,
virtual wedge) to check and enable
symbologies.
• Make sure the computer application is
expecting input from a bar code. You
may need to type this information
instead.
• The scanner may not be turned on or
the scanner may be unable to scan a
specific bar code. Run the
ScanDiagnostic application.
The scanner or imager cannot
read the bar code quickly, or the
scanning beam seems to be faint
or obscured.
The scanner or imager window may be
dirty. Clean the window with a solution
of mild soap and water. Wipe dry. Do not
allow abrasive material to touch the
window.
You read a valid bar code label to
enter data for your application.
The data decoded by the scan
module does not match the data
encoded in the bar code label.
The computer may have decoded the bar
code label in another symbology. Scan the
bar code label again. Make sure you scan
the entire label.
The input device attached to the Set the Scanner Model command to the
computer does not work well or specific attached input device. Enable
read bar code labels very quickly. only the bar code symbologies being used.
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Chapter 8 — Troubleshoot and Maintain the Computer
Problems Using the Computer
You can troubleshoot general problems while using the computer.
Before you call Intermec Product Support, look for your problem in
the next table, and try the possible solutions.
Problems Using the Computer
Problem
Possible Solution
You tap the screen and nothing
happens.
Align the screen.
You press the Power button and • The battery may be completely
nothing happens.
drained. Replace or charge the battery.
• Restart the computer.
The computer appears to be
• Press thePower button and select
locked up, and you cannot enter
Suspend. Press the Power button
data.
again to turn the screen back on.
• Press thePower button and select
Reboot.
• Cold boot the computer.
• Reload the firmware.
You rotate the computer and the Run the Sensor Calibration application
screen does not respond properly. to calibrate the accelerometer.
You cannot type a character on The orange modifier or green modifier
the keypad, or you can only type key may be locked.
uppercase or lowercase letters.
Call Product Support
If you are having trouble using your Intermec computer, you can:
use the troubleshooting tables in this manual to find your problem
and possible solutions.
• visit the Intermec technical knowledge base, Knowledge Central at
intermec.custhelp.com.
If you still need help, you can call Intermec Product Support at:
•
1-800-755-5505
Before you call Product Support, have this information ready:
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Chapter 8 — Troubleshoot and Maintain the Computer
•
•
•
•
•
Configuration number (CN) and serial number (SN), printed on a
label inside the battery compartmentor shown on the Device
Health dashboard under Information.
Operating system version
Power management settings
Wireless security settings
Intermec Terminal Emulation (ITE) version and protocol, available
from the ITE main screen.
Or, programming language of your custom application and tools
used to create it.
Most information is available in Intermec Settings.
Locate Your Configuration Number
Before you call Intermec Product Support, you need to know the
configuration number of your computer.
1 Open the Device Health Dashboard:
•
Press
and then press
on the numeric keypad.
• Press
on the alphanumeric keypad.
2 In the Dashboard, scroll down and tap Information.
3 Scroll down until you see the Hardware Configuration number.
4 Exit the Device Health Dashboard.
Locate Your Operating System Version
Before you call Intermec Product Support, you need know the
operating system version loaded on your computer.
1 Open the Device Health Dashboard:
•
Press
and then press
on the numeric keypad.
• Press
on the alphanumeric keypad.
2 In the Dashboard, scroll down and tap Information.
3 Scroll down until you see the OS Version number.
4 Exit the Device Health Dashboard.
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Chapter 8 — Troubleshoot and Maintain the Computer
How to Restart the Computer
If the computer or an application locks up, or if the computer does not
respond when you press the Power button, you may need to restart the
computer.
The computer uses the configuration currently saved in flash memory
during the boot process. Try these methods, in order, to restart the
computer:
•
•
•
Reboot: Restarts the computer and goes through the initialization
process.
Cold boot: Preserves configuration and network settings, but does
not necessarily save cached disk data, which may result in data loss.
Clean boot: Completely erases the computer memory, including all
applications and data files, except those in the Flash File Store or
any removable storage.
Reboot the Computer
You may need to restart the computer to correct conditions where an
application stops responding to the system.
•
Press the Power button and select Reboot from the menu.
Cold Boot the Computer
If the computer seems to be locked up and does not respond to
keypresses, try a cold boot to reset the operating system.
1 Press and hold the Powerbutton for at least 8 seconds. The
computer turns off.
2 Press the Powerbutton again. The computer cold boots.
Clean Boot the Computer
PLACEHOLDER TEXT - ADD REAL CONTENT LATER
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Chapter 8 — Troubleshoot and Maintain the Computer
Clean the Computer
To keep the computer in good working order, you may need to clean
the imager window, color camera window, and the touch screen. Clean
the windows and the touch screen as often as needed for the
environment in which you are using the computer. To clean the
computer, use one of these recommended cleaning agents:
•
•
•
•
Acetic acid, 10% in water
Ethyl alcohol, 10% in water
Mild soap solutions
5% to no more than 10% bleach or sodium hypochlorite with water
Caution: There are no user-serviceable parts inside the computer.
Opening the computer will void the warranty and may cause
damage to the internal components.
1 Press the Power button to suspend the computer.
2 Dip a clean cloth towel in the cleaning agent and wring out the
excess.
3 Wipe off the imager window, camera lens, and flash area. Do not
allow any abrasive material to touch these surfaces.
4 Wipe dry.
5 Let the computer completely air dry before using again.
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Document Title
A
Specifications
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123
Appendix A — Specifications
Physical and Environmental Specifications
This section lists the physical and environmental specifications for the
computer.
NEED TO VERIFY ALL VALUES!
Physical Dimensions
Length:
Width (at widest part):
Height (at grip):
Weight (with 2000 mAh battery):
16.5 cm (6.5 in)
7.6 cm (3.0 in)
3.2 cm (1.25 in)
375 g (13.23 oz)
Tumble and Drop Specifications 
Tumble Specification:
Drop Specification:
1,000 (0.5 m) tumbles per IEC
60068-2-32 specification.
Multiple 1.5 m (5 ft) drops to concrete
at ambient temperature, multiple 1.2
m (4 ft) drops to concrete across the
operating temperature range per
MIL-STD 810G.
Power and Electrical Specifications
Operating battery:
Backup battery:
Rechargeable lithium-ion battery
Supercap supplies 1.5 minutes of
bridge time while replacing the main
battery.
4,4 V, 2 A;
4,7 V, 1,5 A
Electrical rating:
Temperature and Humidity Specifications
Operating temperature:
Storage temperature:
Charging temperature:
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-10°C to 50°C (14°F to 122°F)
-20°C to 70°C (-4°F to 158°F)
5°C to 35°C (41°F to 95°F)
Document Title
Appendix A — Specifications
Temperature and Humidity Specifications (Continued)
Relative humidity (operating): 20 to 95% non-condensing
Environmental rating:
IP54, Category 1
Screen Specifications
•
•
•
•
•
480 x 800 pixels
10.16 cm (4.0 in) transmissive WVGA display
LCD capable of both portrait and landscape operation
LED backlight
Ambient light sensor
Keypad Options
• Alphanumeric keypad
• Numeric keypad
Bar Code Symbologies
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Document Title
Australia Post*
Aztec*
BPO (British Post 4-state)*
Canada Post
Codabar
Codablock A
Codablock F
Code 11
Code 39
Code 93
Code 128/GS1-128
DataMatrix*
Dutch Post*
EAN/UPC
GS1 Composite*
GS1 DataBar Expanded
GS1 DataBar Limited
GS1 DataBar Omni-Directional
DRAFT
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
HanXin
Infomail
Intelligent Mail
Interleaved 2 of 5
JapanPost*
Matrix 2 of 5
Maxicode*
Micro PDF417
MSI
PDF417*
Planet*
Plessey
Postnet*
QR Code*
Standard 2 of 5
SwedenPost
Telepen
TLC 39
125
Appendix A — Specifications
Bar Code Symbologies (Continued)
* These symbologies are only available if your CN51 has an extended range
are imager or a near-far area imager.
EA31 Typical Reading Distances - Extended Reading Range
These typical reading distances are measured in an office environment
(250 lux) for the EA31 standard model with Extended Reading Range
activated. Extended Reading Range is enabled by default.
EA31 Typical Reading Distances - Extended Reading Range
EA31 Typical Reading Distances - Extended Reading Range Activated
126
Symbology
Density
Code 39
4.50 cm/1.77
0.125 mm/5
mils0.50 mm/20 in6.00 cm/2.36
in12.50 cm/4.92 in
mils1 mm/40
mils
DRAFT
Minimum Distance Maximum Distance
22.50 cm/8.86
in64.00 cm/25.20
in97.50 cm/38.39
in
Document Title
Appendix A — Specifications
EA31 Typical Reading Distances - Extended Reading Range Activated
Symbology
Density
Minimum Distance Maximum Distance
EAN/UPC 100% 0.33 mm/13 mils 4.50 cm/1.77 in
41 cm/16.14 in
EA31 Imager Minimum Reading Distances
Minimum reading distances are measured in the dark (0 lux).
EA31 Minimum Reading Distances
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Appendix A — Specifications
EA31 Minimum Reading Distances
Symbology
Density
Code 39
0.10 mm/4
mils0.13 mm/5
mils0.20 mm/8
mils0.25 mm/10
mils0.50 mm/20
mils1 mm/40
mils
Minimum
Distance
Maximum Distance
8 cm/3.15 in7
cm/2.76 in4
cm/1.57 in3.8
cm/1.5 in7
cm/2.76 in13.5
cm/5.31 in
10 cm/3.94 in13
cm/5.12 in20
cm/7.87 in24.5
xm/9.65 in45
cm/17.72 in71.5
cm/28.15 in
EAN/UPC 100% 0.33 mm/13 mils 5 cm/1.97 in
29.5 cm/11.61 in
DataMatrix
7 cm/2.76 in5
0.18 mm/7
mils0.25 mm/10 cm/1.97 in5.2
mils0.38 mm/15 cm/2.05 in
mils
14 cm/5.51 in20
cm/7.87 in29.5
cm/11.61 in
PDF417
5.8 cm/2.28 in4
0.17 mm/6.6
mils0.25 mm/10 cm/1.57 in4.9
mils0.38 mm/15 cm/1.93 in
mils
17.5 cm/6.89 in26.5
cm/10.43 in37
cm/14.57 in
EA31 Imager Typical Reading Distances
Minimum reading distances are measured in the dark (0 lux).
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Appendix A — Specifications
EA31 Typical Reading Distances
EA31 Typical Reading Distances
Symbology
Density
Code 39
0.10 mm/4
mils0.13 mm/5
mils0.20 mm/8
mils0.25 mm/10
mils0.50 mm/20
mils1 mm/40
mils
Minimum
Distance
Maximum Distance
7.5 cm/2.95 in6.5
cm/2.56 in4
cm/1.57 in3.5
cm/1.38 in6.5
cm/2.56 in12.5
cm/4.92 in
10.5 cm/4.13 in13.5
cm/5.31 in21
cm/8.27 in25.5
xm/10 in49
cm/19.29 in90
cm/35.43 in
EAN/UPC 100% 0.33 mm/13 mils 4.5 cm/1.77 in
DataMatrix
Document Title
30.5 cm/12.01 in
6.5 cm/2.56 in4.5 15 cm/5.91 in21
0.18 mm/7
cm/8.27 in31
mils0.25 mm/10 cm/1.77 in4.7
cm/12.20 in
mils0.38 mm/15 cm/1.85 in
mils
DRAFT
129
Appendix A — Specifications
EA31 Typical Reading Distances (Continued)
Minimum
Distance
Symbology
Density
PDF417
5 cm/1.97 in3.7
0.17 mm/6.6
mils0.25 mm/10 cm/1.46 in4.5
mils0.38 mm/15 cm/1.77 in
mils
Maximum Distance
18.2 cm/7.17 in27.5
cm/10.83 in40
cm/15.75 in
EA30 Typical Reading Distances - Extended Reading Range
These typical reading distances are measured in an office environment
(250 lux) for the EA30 standard model with Extended Reading Range
activated. Extended Reading Range is enabled by default.
EA30 Typical Reading Distances - Extended Reading Range Activated
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Document Title
Appendix A — Specifications
EA30 Typical Reading Distances - Extended Reading Range Activated
Symbology
Density
Minimum Distance Maximum Distance
Code 39
24.50 cm/9.65
64.50 cm/2.56
0.125 mm/5
in62.50/24.61
mils0.50 mm/20 in7.00 cm/2.76
in14.50 cm/5.71 in in97.50 cm/38.39
mils1 mm/40
in
mils
EAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in
40 cm/15.75 in
EA30 Area Imager Minimum Reading Distances
Minimum reading distances are measured in the dark (0 lux).
EA30 Minimum Reading Distances
Document Title
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131
Appendix A — Specifications
EA30 Minimum Reading Distances
Symbology
Density
Code 39
0.10 mm/4
mils0.13 mm/5
mils0.50 mm/20
mils1 mm/40
mils
Minimum
Distance
Maximum Distance
9.5 cm/3.74 in8
cm/3.15 in7
cm/2.76 in9.5
cm/3.74 in
10.5 cm/4.13 in14
cm/5.51 in45
cm/17.72 in62
cm/24.41 in
EAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in
31.5 cm/12.4 in
DataMatrix
8 cm/3.15 in6.5
0.18 mm/7
mils0.25 mm/10 cm/2.56 in5.5
mils0.38 mm/15 cm/2.17 in
mils
15.5 cm/6.1 in21.5
cm/8.46 in31.5
cm/12.4 in
PDF417
5.5 cm/2.17 in7
0.25 mm/10
mils0.38 mm/15 cm/2.76 in
mils
25 cm/9.84 in34
cm/13.39 in
EA30 Imager Typical Reading Distances
Minimum reading distances are measured in the dark (0 lux).
132
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Document Title
Appendix A — Specifications
EA30 Typical Reading Distances
EA30 Typical Reading Distances
Symbology
Density
Code 39
0.10 mm/4
mils0.13 mm/5
mils0.50 mm/20
mils1 mm/40
mils
Minimum
Distance
Maximum Distance
9.5 cm/3.74 in8
cm/3.15 in6.5
cm/2.56 in9.5
cm/3.74 in
11.5 cm/4.53 in14.5
cm/5.71 in50
cm/19.69 in75
cm/29.53 in
EAN/UPC 100% 0.33 mm/13 mils 6 cm/2.36 in
DataMatrix
Document Title
7.5 cm/2.95 in6
0.18 mm/7
mils0.25 mm/10 cm/2.36 in5.5
mils0.38 mm/15 cm/2.17 in
mils
DRAFT
34 cm/13.39 in
16.5 cm/6.5 in23
cm/9.06 in34.5
cm/13.58 in
133
Appendix A — Specifications
EA30 Typical Reading Distances (Continued)
134
Minimum
Distance
Symbology
Density
PDF417
5.5 cm/2.17 in6.5
0.25 mm/10
mils0.38 mm/15 cm/2.56 in
mils
DRAFT
Maximum Distance
26 cm/10.24 in37
cm/14.57 in
Document Title
B
Keypads and Keystrokes
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135
Appendix B — Keypads and Keystrokes
Standard Characters
Use the following tables to learn how to enter standard and other
available characters and functions with the keypad. If there is no
sequence of keystrokes for a particular character or function, it is only
available through the soft input panel (SIP), which you can access by
tapping the keyboard icon on the touch screen.
Note: You can only enter “*” and “#” characters in the phone or
contacts applications.
CN51 Keypads and Keystrokes
CN51 Alphanumeric Characters
Character
Numeric Keypad
QWERTY Keypad
c2
c22
c222
c3
c33
c333
c4
c44
c444
c5
c55
c555
c6
136
CN51 Mobile Computer User Manual - DRAFT
DRAFT
Appendix B — Keypads and Keystrokes
Character
Numeric Keypad
QWERTY Keypad
c66
c666
c7
c77
c777
c7777
c8
c88
c888
c9
c99
c999
c9999
c12
c122
c1222
c13
c133
c1333
c14
c144
]A
]B
]C
]D
]E
]F
]G
]H
CN51 Mobile Computer User Manual - DRAFT
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Appendix B — Keypads and Keystrokes
Character
Numeric Keypad
QWERTY Keypad
c1444
c15
c155
c1555
c16
c166
c1666
c17
c177
c1777
c17777
c18
c188
c1888
c19
c199
c1999
c19999
]I
]J
]K
]L
]M
]N
]O
]P
]Q
]R
]S
]T
]U
]V
]W
]X
]Y
]Z
bY
bU
138
CN51 Mobile Computer User Manual - DRAFT
DRAFT
Appendix B — Keypads and Keystrokes
Character
Numeric Keypad
QWERTY Keypad
bI
bH
bJ
bK
bB
bN
bM
CN51 Characters and Functions
To Enter
Numeric Keypad
QWERTY Keypad
@ (at symbol)
N/A
& (ampersand)
N/A
* (asterisk)
: (colon)
N/A
, (comma)
c#
$ (dollar)
N/A
! (exclamation)
N/A
- (hyphen)
b*
% (percent)
N/A
. (period)
b#
bQ
bS
bC
bD
bX
bE
bO
bG
bR
bT
bV
+ (plus)
# (pound)
CN51 Mobile Computer User Manual - DRAFT
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139
Appendix B — Keypads and Keystrokes
To Enter
Numeric Keypad
QWERTY Keypad
? (question mark)
N/A
‘ (apostrophe)
N/A
Backslash
c*
c1
b or c
c0
b m or c m
bA
bZ
bP
b]]
b or ]
bm
Forward Tab
Backspace
Up Arrow
Down Arrow
Left Arrow
Right Arrow
CapsLock
Enter
Shift
Space
Start (Windows)
Esc
Intermec Dashboard
140
CN51 Mobile Computer User Manual - DRAFT
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XMP Toolkit                     : Adobe XMP Core 5.2-c001 63.139439, 2010/09/27-13:37:26
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Creator Tool                    : FrameMaker 8.0
Metadata Date                   : 2013:08:26 11:07:40-07:00
Format                          : application/pdf
Title                           : CN51 Mobile Computer User Manual - DRAFT
Creator                         : Intermec
Document ID                     : uuid:e923a5db-ac6b-461a-8ee2-8255187a3647
Instance ID                     : uuid:7f33d627-75da-405f-85e8-310e8e628cca
Page Layout                     : SinglePage
Page Mode                       : UseOutlines
Page Count                      : 151

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