Intermec Technologies MG18 700-GPRS User Manual Exhibit N User Guide 1
Intermec Technologies Corporation 700-GPRS Exhibit N User Guide 1
Contents
- 1. User Guide 1
- 2. User Guide 2
User Guide 1
Exhibit N: User Guide 1 FCC ID: HN2MG18 User’s Guide P/N 961-054-024 Revision B April 2001 700 Series Mobile Computer P/N 961-054-024 Revision B *961054024* 700 Series Mobile Computer USER’S GUIDE PN: 961-054-024 Revision B April 2001 " NOTICE The information contained herein is proprietary and is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec. Disclaimer of Warranties. The sample source code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “AS IS WITH ALL FAULTS.” ALL WARRANTIES ARE EXPRESSLY DISCLAIMED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. We welcome your comments concerning this publication. Although every effort has been made to keep it free of errors, some may occur. When reporting a specific problem, please describe it briefly and include the book title and part number, as well as the paragraph or figure number and the page number. Send your comments to: Intermec Technologies Corporation Publications Department 550 Second Street SE Cedar Rapids, IA 52401 INTERMEC, NORAND, NOR*WARE, and PEN*KEY are registered trademarks of Intermec Technologies Corporation. Ó 2001 Intermec Technologies Corporation. All rights reserved. Acknowledgments Microclean II is a registered trademark of Foresight International. Microsoft, MS, and MS-DOS, Windows, Windows 95 and Windows CE are registered trademarks of Microsoft Corporation. SanDisk is a trademark of SanDisk Corporation. Total Patents: 4,455,523 5,410,141 5,740,366 4,553,081 5,425,051 5,790,536 4,709,202 5,468,947 5,805,807 4,737,702 5,488,575 5,862,171 4,845,419 5,504,746 5,883,492 4,885,523 5,508,599 5,883,493 4,961,043 5,567,925 5,889,386 5,195,183 5,592,512 5,892,971 5,218,187 5,610,595 5,898,162 5,227,614 5,617,343 5,940,771 5,278,487 5,619,117 5,949,776 5,295,154 5,627,412 5,986,435 5,331,136 5,657,317 6,006,100 5,349,678 5,671,436 6,014,705 5,371,858 5,682,379 6,075,340 5,394,436 5,696,903 CONTENTS SECTION 1 General Information Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About this User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . Section 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Section 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Components of the 700 Series . . . . . . . . . . . . . . . . . . . . . . . . . 700 Series Mobile Computer Keypad . . . . . . . . . . . . . . . . . . ON/OFF (Suspend and Resume) Key . . . . . . . . . . . . . . . [Gold] Plane Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gold Plane Keypad Functions . . . . . . . . . . . . . . . . . Blue [Alpha] Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjust Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Backlight On/Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cold Temperatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . High Temperatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Guidelines for Hours of Operation . . . . . . . . . . . . . . . . . Low Battery Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . Resetting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Warm Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cold Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CompactFlash Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Flash Upgrade Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . On Your Laptop or Desktop PC . . . . . . . . . . . . . . . . . . . . On Your 700 Series Mobile Computer . . . . . . . . . . . . . . 1-1 1-1 1-1 1-2 1-2 1-2 1-2 1-2 1-3 1-5 1-5 1-7 1-8 1-9 1-11 1-11 1-12 1-12 1-12 1-13 1-13 1-13 1-14 1-14 1-14 1-15 1-15 1-16 1-17 1-18 700 Series Mobile Computer User’s Guide CONTENTS Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19 1-21 SECTION 2 Operation Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Voice Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Booting Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . For Pocket PC Applications . . . . . . . . . . . . . . . . . . . . . . . Pen Calibration Utility . . . . . . . . . . . . . . . . . . . . . . . . Scanning a Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing a Subscriber Identity Module (SIM) for Your GSM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2-2 2-4 2-4 2-4 2-5 2-6 2-7 SECTION 3 Routine Care and Maintenance Low Battery Indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning Your Mobile Computer . . . . . . . . . . . . . . . . . . . . . . Case and Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 3-2 3-2 SECTION 4 Troubleshooting Troubleshooting Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Response Center and Product Service . . . . . . . . Factory Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Support Center . . . . . . . . . . . . . . . . . . . . . . . . . Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Bulletin Board Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . Repair Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii 700 Series Mobile Computer User’s Guide 4-1 4-3 4-4 4-4 4-4 4-5 4-5 4-5 CONTENTS FIGURES Figure 1-1 Front and Back View . . . . . . . . . . . . . . . . . . . . . . Figure 1-2 Top, Bottom, and Side Views . . . . . . . . . . . . . . . . Figure 1-3 19-Key Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 1-4 Gold Plane Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 1-5 Blue Plane Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 1-6 Cold Restarting Your Computer . . . . . . . . . . . . . Figure 1-7 Bootloader Build Date . . . . . . . . . . . . . . . . . . . . . Figure 1-8 700 Docking Connector . . . . . . . . . . . . . . . . . . . . Figure 2-1 Computer Being Connected to a Wall Charger Figure 2-2 Power Status LED . . . . . . . . . . . . . . . . . . . . . . . . . Figure 2-3 Headset Jack Location . . . . . . . . . . . . . . . . . . . . . Figure 2-4 Scanning a label . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 2-5 Removing SIM Socket Cover . . . . . . . . . . . . . . . . Figure 2-6 Attaching Adhesive Pull Tab to SIM . . . . . . . . . Figure 2-7 Installing the SIM Card . . . . . . . . . . . . . . . . . . . . 1-3 1-4 1-6 1-7 1-10 1-15 1-17 1-20 2-2 2-3 2-4 2-6 2-7 2-8 2-9 TABLES Table 1-1 Gold Plane Keypad Functions . . . . . . . . . . . . . . . . Table 1-2 Blue Plane Keypad Functions . . . . . . . . . . . . . . . . Table 2-1 Power Status LED Indicators . . . . . . . . . . . . . . . . Table 4-1 Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 1-8 1-10 2-3 4-1 GLOSSARY INDEX 700 Series Mobile Computer User’s Guide iii Section 1 General Information Introduction Congratulations on purchasing the Intermec 700 Series Mobile Computer. The 700 Series delivers many features to support its use in a wide variety of applications. Pocket size with superior ergonomics Optional integrated LAN and WAN radios Optional linear (1D) and PDF417 integrated scanning MicrosoftR Pocket PC operating system Intel StrongARM processor for superior performance Standard Ethernet communications Keypad for fast data input Complete solution with software, peripherals, and accessories About this User’s Guide Section 1 Contains general information about the components of your IntermecR700 Mobile Computer. This includes telling you how the user guide is organized, a summary of the sections, and the specifications. 700 Series Mobile Computer User’s Guide 1-1 General Information SECTION 1 Section 2 Tells you how to prepare for using your computer. Section 3 Contains routine maintenance information for your computer. Routine maintenance includes recharging the battery, and cleaning the computer. Section 4 Takes you through procedures to use when troubleshooting your computer. This section does not contain all troubleshooting that can be done by an authorized Customer Support Specialist, but does contain information to aid you in determining the level of assistance you may need. Glossary Contains definitions to words or phrases used in this user’s guide. Index An alphabetically listing of the subjects and page numbers contained in this user’s guide. 1-2 700 Series Mobile Computer User’s Guide General Information SECTION 1 Components of the 700 Series Radio Antenna (if equipped with a radio) Touch screen display IrDA Keypad Speaker Stylus Power status Front Battery compartment Scanning indicator and Keypad plane shift Back Figure 1-1 Front and Back View 700 Series Mobile Computer User’s Guide 1-3 General Information SECTION 1 CompactFlash card slot Scanner lens Top End Docking connector Charger jack Headset jack Bottom End Left scanner button Side Views Right scanner button IrDA or SIM window Figure 1-2 Top, Bottom, and Side Views 1-4 700 Series Mobile Computer User’s Guide General Information SECTION 1 700 Series Mobile Computer Keypad The 700 Series Mobile Computer provides a 19 key keypad plus two side scanner trigger buttons. The keypad supports two “shifted planes” to provide access to additional features. These keys controlling the switching of the planes are color-coded on the keypad. ON/OFF (Suspend and Resume) Key In order to conserve power, your Industrial Mobile Computer automatically suspends when there has been no activity for a set period of time. The suspend time can be programmed through the setup parameters (settings/system/power) for your computer. To force a Suspend, press and release the key that may be defined as the suspend key. To resume operation, press the Pressing and holding the warm reset. key, or a key. key for 10 seconds does a Pressing either of the side yellow scanner buttons resumes your mobile computer from a suspended mode. 700 Series Mobile Computer User’s Guide 1-5 General Information SECTION 1 Navigational key (Right arrow = Tab Left arrow = Back-Tab) Esc (Escape) ON/OFF (Suspend/Resume) Action BkSp (Back Space) ENTER Figure 1-3 19-Key Keypad 1-6 700 Series Mobile Computer User’s Guide General Information SECTION 1 [Gold] Plane Keys The [Gold] plane provides access to display controls special characters, and Pocket PC keys. Hold down and press desired gold plane key functions. Continue to hold down the Gold plane key stroke you wish to make. key for each gold Action Gold ’Action’ plane keys Gold Figure 1-4 Gold Plane Keys 700 Series Mobile Computer User’s Guide 1-7 General Information SECTION 1 Gold Plane Keypad Functions Holding down the Gold Key and then a gold plane key allows additional keypad functions. These functions are shown in Table 1-1. Table 1-1 Gold Plane Keypad Functions Gold + Enter BkSp Esc Action Right tab Icon Result Increases display screen contrast Decreases display screen contrast Toggles Backlight on and off A1 Pocket PC default ’Calendar’ application A2 Pocket PC default ’Notes’ application A3 Pocket PC default ’Tasks’ application A4 Pocket PC default ’Contacts’ application PgUp Page Up Asterisk PgDn Page Down Win Pocket PC ’Start’ Menu At symbol Slash -Minus sign Plus sign Right arrow Left tab 1-8 700 Series Mobile Computer User’s Guide Left arrow General Information SECTION 1 Blue [Alpha] Keys key and keys stay in the Alpha mode Press the blue until you press the blue key again. " NOTE: While in the alpha plane, the keys are somewhat “sticky” therefore, the shift LED glows red when you are in the Alpha mode. Alpha mode Caps key Pressing the blue allows for the next letter to be capitalized. To get an alpha key, press the key with the corresponding letter the same number of times as the letter position on the key EXAMPLE: If you want a ’C’ press three times. If you need a letter that is on the same key as the last letter entered. Wait two seconds after the last key press then the next key press will be the new letter. 700 Series Mobile Computer User’s Guide 1-9 General Information SECTION 1 Note: a space is the 0 key. Shift LED Blue Plane keys Blue Alpha key Figure 1-5 Blue Plane Keys Table 1-2 Blue Plane Keypad Functions Blue Alpha + 1-10 Icon Result Caps Pressed keys type capital letters until sequence is repeated ABC Selecting Blue Alpha then pressing ’2’ once types A, press again types B, again types C DEF Selecting Blue Alpha then pressing ’3’ once types D, press again types E, again types F GHI Selecting Blue Alpha then pressing ’4’ once types G, press again types H, again types I 700 Series Mobile Computer User’s Guide General Information SECTION 1 Table 1-2 (continued) Blue Plane Keypad Functions Blue Alpha + Icon Result JKL Selecting Blue Alpha then pressing ’5’ once types J, press again types K, again types L MNO Selecting Blue Alpha then pressing ’6’ once types M, press again types N, again types O PQRS Selecting Blue Alpha then pressing ’7’ once types P, press again types Q, press again types ’R’ again types S TUV Selecting Blue Alpha then pressing ’8’ once types T, press again types U, again types V WXYZ Selecting Blue Alpha then pressing ’9’ once types W, press again types X, again types Y, again types Z Selecting Blue Alpha then pressing ’0’ once moves the cursor forward Display This 700 Series Mobile Computer offers an easy to read Liquid Crystal Display (LCD) with touch screen. Use the keypad controls to adjust the display for optimal viewing Adjust Contrast To adjust the display contrast level, hold down the [Gold] key and press either decrease. to increase or to 700 Series Mobile Computer User’s Guide 1-11 General Information SECTION 1 Backlight On/Off To turn the backlight on, hold down the [Gold] key and press the key. To turn the backlight off, hold down the [Gold] and press the key again. Battery " NOTE: It is important to charge your Mobile Computer for at least 4 hours before you use it the first time. The 700 Series Mobile Computer uses a 1800 mAh Lithium Ion rechargeable battery. The computer will automatically monitor the battery power level. When the battery reaches 30% of full capacity, your computer will blink the red Low Battery LED. A number of conditions affect how long your mobile computer operates before going into low battery. Conditions such as, scanning, time the backlight remains on, the temperature you are using your mobile computer in, and radio activity greatly affect operational hours. Temperatures at both extremes will reduce operation time and battery life. Cold Temperatures Cold temperatures significantly reduce the run down time. Just like in an automobile, the “cold cranking amps” or the energy available at cold temperatures is reduced. For Lithium batteries, the energy available at --4d F (--20d C) may be only 20--40% of the energy available at 68d F (20d C). 1-12 700 Series Mobile Computer User’s Guide General Information SECTION 1 High Temperatures Additionally, the amount of energy available above 68d F (20d C) does not increase all that much. Exposure to temperatures above 104d F (40d C) cause the chemicals inside the battery to slowly degrade, thus slowly aging the battery. Therefore, for best battery life, avoid using or storing your mobile computer in high temperature environments. Guidelines for Hours of Operation The hours of operation (8--10) shown on the specification page are for a mobile computer in an environment of 72d F (22.2d C), using backlight about 10% of the time, no scanning, and no radio installed. Low Battery Shutdown If your computer shuts down because of low battery condition, your computer will not operate. The computer does this to ensure that the data is protected. Although the battery will protect the data against loss for several hours, it is best to connect your mobile computer to a power source when you first detect a low battery condition. Your computer contains an internal super capacitor (a temporary power storage device) that protects data for up to 3 minutes to allow for replacing the main battery pack. " NOTE: Your computer must be put into suspend mode before changing the main battery to ensure no loss of data. The battery power fail level is set so that after the system shuts down in a low battery condition, there is still sufficient charge to allow the unit to remain configured, keep proper time and maintain DRAM memory for a minimum of 30 minutes at room temperature if the main battery remains in the mobile computer. 700 Series Mobile Computer User’s Guide 1-13 General Information SECTION 1 The configuration and time becomes lost if: " The battery is allowed to discharge beyond this level. " The battery is removed without the computer being placed in a Suspend mode. " A cold reset of the unit is performed. Resetting In the event that your 700 Series Mobile Computer fails to respond to your input, it may be necessary to “reset.” There are two types of resetting (warm and cold). Warm Reset You should always use the warm reset option if at all possible. When doing a warm reset all currently running applications are closed. Data loss occurs if your data is not saved before a warm reset is performed. If you have an application running with unsaved data, save that data before performing the warm reset. All data written to the Pocket PC file system is saved during a warm reset. To warm reset your computer, press and hold the key for 10 seconds. The display shows a dark vertical line or flash to indicate the warm reset is occurring. Cold Reset A cold reset completely clears RAM then reloads the Pocket PC operating system from the CompactFlash card. You will lose everything not saved to the CompactFlash card. To cold reset your computer: 1. Remove the battery pack. 2. Press the reset button on the floor of the battery compartment. 1-14 700 Series Mobile Computer User’s Guide General Information SECTION 1 Shown with battery pack removed Reset button Figure 1-6 Cold Restarting Your Computer 3. Replace the battery pack. 4. Momentarily press the key. When your computer finishes the boot process you hear what sounds like a loud ring indicating the process is complete. Memory The 700 Series Mobile Computer is equipped with 32 MB of SDRAM memory. SDRAM memory is protected against data loss only by the battery or the super capacitor while in Suspend mode. The battery power fail level is set so that after the system shuts down due to a low battery condition, DRAM memory and the Real Time Clock are maintained for up to 5 hours, as long as the main battery remains installed in the mobile computer. CompactFlash Slot The CompactFlash slot is tied directly to the CPU bus, and the unit will not operate without the card installed. Your 700 Series Mobile Computer User’s Guide 1-15 General Information SECTION 1 unit is shipped to you with the card installed. The non-volatile 3.3 volt CompactFlash card is used generally for storing the operating system, customer application and data requirements. Flash Upgrade Utilities " NOTE: Upgrading flash erases the registry and destroys previous settings B CAUTION: All data and programs loaded into RAM memory will be lost. The program that is loaded into flash is called the bootloader. The version number of the bootloader doesn’t change but the build date does. When updating system components such as the bootloader back up any data you need on to a storage card and then perform a cold reset to your mobile computer. The backup utility of ActiveSync may be very useful to your needs. To check the build date of the bootloader, reset your mobile computer. The date of the bootloader is on the fifth line down from the top of the screen. In most instances you only want to update the bootloader if you are also updating the PC image on your mobile computer. 1-16 700 Series Mobile Computer User’s Guide General Information SECTION 1 Figure 1-7 Bootloader Build Date On Your Laptop or Desktop PC 1. Put a CompactFlash (CF) card in the PC Card Reader of your laptop or desktop PC. For the rest of these instructions we will call this card the flash update card. 2. Format the flash update card. 3. Copy BOOT.BIN from the C:\Intermec\Intermec 700 tools\tools\Flash Update directory. " NOTE: BOOT.BIN is usually installed on your hard drive by the 700 System Disk. If the file above is not on your PC you need to get a copy of the 700 System Disk and select to install the 700 tools from there. 4. Verify BOOT.BIN is the only file on the flash update card. 5. Remove the flash update card from your PC. 700 Series Mobile Computer User’s Guide 1-17 General Information SECTION 1 On Your 700 Series Mobile Computer 1. On your mobile computer save any data to the storage card directory. 2. Suspend your mobile computer. 3. Remove the two screws on the top of the mobile computer and lift up the access door. 4. Remove the CompactFlash card from your mobile computer. For the rest of these instructions we will refer to this card as the Pocket PC Boot card. 5. Insert the flash update card into your mobile computer. 6. Cold reset your mobile computer by opening the battery compartment and pressing the reset button firmly with a blunt object. 7. Reinsert the battery. 8. Place your mobile computer on a charging source. 9. Press any key to begin the bootloading flash process. 10. When your mobile computer is put on charge you see a “Programming Flash” message at the bottom of the screen. You will then see a progress bar moving across the screen. When the flash update process is done you see a “Reset System” message. 11. Remove the flash update card from your mobile computer. 12. Insert a card containing a image compatible with the flash. Image must be one compatible with the flash. 13. Cold reset your mobile computer by opening the battery pack compartment door and pressing the reset button firmly with a blunt object. 14. Reinsert the battery. 15. Replace the CompactFlash access door and two screws. 1-18 700 Series Mobile Computer User’s Guide General Information SECTION 1 Serial Port Your computer can access serial devices through the mobile computer’s serial port, using one of these accessories: A serial cable plugs into and latches to the docking connector and provides a standard PC compatible DB-9 (male) serial port. An ActiveSync cable plugs into and latches to the docking connector and provides a DB-9 (female) which can be plugged into a standard PC serial port. Desktop dock which provides charging and power to the mobile computer. In addition, the desktop dock provides capability for connecting to a network, a printer, and charging for an extra battery pack. Multidocks holds four mobile computers and provides charging and operating power for your mobile computer. The multidock provides capability to connect your computers to a local area network (LAN). 700 Series Mobile Computer User’s Guide 1-19 General Information SECTION 1 16 Pin Pin Function Ethernet TXP Ethernet TXN Ethernet RXP Ethernet RXN No Connect Ground Ground RS-232 RxD 10 11 12 13 14 15 16 Function RS-232 CTS RS-232 DSR RS-232 RI RS-232 DCD RS-232 DTR RS-232 RTS RS-232 TxD Charging power 10--30 Vdc, 0.5 amp Figure 1-8 700 Docking Connector 1-20 700 Series Mobile Computer User’s Guide General Information SECTION 1 Specifications Size: 8.9 cm (3.5 inches) wide 18.4 cm (7.25 inches) long 3.8 cm (1.5 inches) tall Temperature: Recommended operating: 0 to +50_C (32 to +122_F) Extreme operating: --20 to +60_C (--4 to +140_F) Storage temperature: --20 to +60_C (--4 to +140_F) Weight: 397 g (14 oz with battery) Humidity: 5 to 95% noncondensing Static Protection: 17 kV (air discharge) 8 kV (current injection) Battery: 3.8 V, 1800 mAh lithium ion battery Hours of operation: 8--10 hours (depending on options and use) Hours to fully charge: 4 hours Charging temperature: 0 to +50_C (32 to +122_F) Communication: Interface: RS-232, Ethernet 10BASE-T (through Dock) Protocol: IrDA System Components: FLASH: 512K FLASH array (standard) RAM: 32 MB SDRAM Operating system: Pocket PC Card options: CompactFlash Type II Display: 953 cm (3.75 inches); 240 (wide) 320 (long) pixels, monochrome LCD 700 Series Mobile Computer User’s Guide 1-21 General Information 1-22 700 Series Mobile Computer User’s Guide SECTION 1 Section 2 Operation This section tells you how to: Charge the battery “Power-up” your 700 Series Mobile Computer Booting up Pocket PC applications Pen Calibration Utility Reflashing your Mobile Computer Scanning a label Installing a SIM for a GSM equipped radio card Getting Started When you start using your computer or any time that all power has been completely removed, you are “cold booting” it. The method you use depends on your application. For example you may download the application and data into your computer. Or, you may use CompactFlash cards to load the application and data. 700 Series Mobile Computer User’s Guide 2-1 Operation SECTION 2 Charging the Battery Charging your battery pack can be done in a dock or using a separate pack charger, cigarette lighter adapter, or an ac wall charger. Figure 2-1 shows your mobile computer being connected to an ac charger. Figure 2-2 on page 2-3 shows the mobile computer and explains the Power Status conditions that you might see during the charging process. Do NOT remove the battery from your mobile computer while connected to a charger. Normal time to completely recharge your battery pack is four hours. When your battery is fully charged your mobile computer should run about 8--10 hours (depending on use and options). " NOTE: If you put your mobile computer into a dock and the battery is already fully charged, the LED turns green and your computer does not automatically wake--up. Figure 2-1 Computer Being Connected to a Wall Charger 2-2 700 Series Mobile Computer User’s Guide Operation SECTION 2 Power Status LED Figure 2-2 Power Status LED Table 2-1 Power Status LED Indicators LED Red Blinking Red Continuous Red Continuous Green Off Meaning Lights whenever you press the I/O key. Low battery condition. Charging in process. Charging complete. Normal operation, no external power applied. 700 Series Mobile Computer User’s Guide 2-3 Operation SECTION 2 Using the Voice Recorder To use a voice recorder with your 700 Series Mobile Computer, plug in the headset (such as the Plantronics Model M135 or equivalent) into the jack on the bottom of your mobile computer. Headset Jack Figure 2-3 Headset Jack Location Booting Your Computer For Pocket PC Applications The following steps outline the initial boot and Pocket PC load on the 700 Series Mobile Computer. 1. The bootloader which resides in flash, loads the operating system from the CompactFlash card into RAM. 2. The first time your computer is started you have to calibrate your display screen. Run through the short tutorial, set your time zone region, and then follow the prompts to proceed through this process. 2-4 700 Series Mobile Computer User’s Guide Operation SECTION 2 3. The AutoRun feature of Pocket PC searches for the AutoRun.exe in the \2577 folder on the CompactFlash card. If found, this programs is executed. If no applications are auto started then the“Today” screen appears. Pen Calibration Utility Should the pen alignment become too inaccurate to use the touch-screen, follow these instructions to launch the pen calibration applet via the keypad. 1. Press [Gold] and [0] to open Start menu. 2. Use the navigational key to scroll down to settings and press [Enter] on settings. On the Setting screen you need to get to the System tab. 3. Press the down and/or right and left arrows (not tabs) until one of the items on the screen is highlighted. 4. Press right tab until no items on the screen are highlighted. 5. Press the right arrow [Gold][right arrow] which brings up the system tab. 6. Press the up or down arrow until “Align Screen” is highlighted. 7. Press the [Enter] key on the keypad. 8. Press [Enter] again to start the align process. 9. Recalibrate the screen by touching all the targets at the center of the cross hairs. 10. Verify the calibration settings were saved and is now on target. 700 Series Mobile Computer User’s Guide 2-5 Operation SECTION 2 Scanning a Label You can scan a barcode by pressing the yellow scanner buttons on either the left or the right side of your mobile computer. The scanning LED will light up green and your mobile computer beeps following a good scan. The scanner buttons also “resume” your mobile computer from a sleep mode. To gain the best results from the optional integrated scanner, position the lens so it is horizontal with the barcode. RIGHT WRONG 012345 012345 Figure 2-4 Scanning a label More information regarding configuring your scanner is available in the CDK Tech Reference p/n 978-054-013 and the 700 Series WinCE Tech Reference p/n 978-054-012. 2-6 700 Series Mobile Computer User’s Guide Operation SECTION 2 Installing a Subscriber Identity Module (SIM) for Your GSM Radio 1. Using a small Phillips screwdriver, remove the SIM cover from your mobile computer SIM Cover SIM cover removed Figure 2-5 Removing SIM Socket Cover 700 Series Mobile Computer User’s Guide 2-7 Operation SECTION 2 2. Cut away the SIM from the plastic protective card. 3. Attach the acrylic adhesive with paper backing pull tab (p/n )to the SIM. Pull Tab p/n 806-918-001 Connector SIM Split paper adhesive backing Peel and stick to SIM Figure 2-6 Attaching Adhesive Pull Tab to SIM 2-8 700 Series Mobile Computer User’s Guide Operation SECTION 2 4. Insert the SIM into the sleeve. 5. Reinstall the cover. Slide SIM all the way in to the slot Reinstall SIM cover Figure 2-7 Installing the SIM Card More information regarding configuring your radio is available in the CDK Tech Reference p/n 978-054-013 and the 700 Series WinCE Tech Reference p/n 978-054-012. 700 Series Mobile Computer User’s Guide 2-9 Operation 2-10 700 Series Mobile Computer User’s Guide SECTION 2 Section 3 Routine Care and Maintenance Your 700 Series Mobile Computer is designed to withstand normal use in harsh environments. The procedures in this section should help keep your mobile computer in good working condition. Maintenance procedures included in this section provides instructions on identifying low battery conditions, and cleaning your mobile computer. Low Battery Indication If you attempt to turn ON your mobile computer and it does not respond, this usually means the battery is run down. key, the Power Status LED should light Press the red. If it does not then the battery is dead. Recharge the battery. If it does not respond while in a charging state, another problem could exist. Refer to the Troubleshooting section for solutions. 700 Series Mobile Computer User’s Guide 3-1 Routine Care and Maintenance SECTION 3 Cleaning Your Mobile Computer Periodic cleaning helps maintain the appearance and reliability of your mobile computer When cleaning your mobile computer, inspect the keyboard, covers, display, connectors, and peripheral products for obvious signs of damage or wear. B CAUTION: Do not use any abrasive cleaning compounds, ketonic solvents (acetone or ketone) or aromatic solvents (toluene or xylene) to clean any part of your mobile computer. These solutions will cause permanent damage. Never pour cleaners directly on the display or the case. Instead put the cleanser on a soft cloth and gently wipe the case. Case and Display We recommend cleaning the exterior of your hand-held computer using a soft cloth dampened with MICRO-CLEAN II cleanser, made by Foresight International, Inc. 4887 F Street, Omaha, NE 68127-0205 (phone: 1-800-637-1344). 3-2 700 Series Mobile Computer User’s Guide Section 4 Troubleshooting Should you encounter difficulties in routine operation, printing, or communications, there are a few things you may be able to do to correct the problem. Refer to your applications (software user) manual for printing and telecommunication procedures. Ensure that electrical and mechanical connections are secure and undamaged. Troubleshooting Table This Troubleshooting table lists conditions you might see and offers some basic remedies: Table 4-1 Basic Troubleshooting Condition Low Battery Does Not Respond To Power Mobile Computer Will Not Turn ON When The [I/O] Key Is Pressed Solution Recharge the battery. Check to ensure that your mobile computer is plugged in and that it is making good contact. The battery may be low and need recharging. 700 Series Mobile Computer User’s Guide 4-1 Troubleshooting SECTION 4 Table 4-1 (continued) Basic Troubleshooting Condition The Power Status LED Starts Blinking Solution The Power Status LED on the front panel of your mobile computer informs you of the status of your battery pack when it is connected to a charging device. The Power Status LED reads: Off when in a normal operating mode or when no external power is supplied; Blinking red when the battery is low; Continuous red when charging; Continuous green when done charging; Mobile Computer 1. Battery is Critically Low. Will Not Power 2. Ensure that your computer has Up, Screen is been on a charger for at least five Blank. minutes, then remove from the dock and perform the reset procedure. The display will then be active. 3. Continue to charge your mobile computer for 4 hours to ensure that the battery is fully charged. Mobile Computer Ensure the dock is plugged in and Will Not Turn ON your computer is securely seated in When Placed In the dock.. A Dock Mobile Computer You may have a very low battery, try Shuts Down recharging the battery. During Operation. 4-2 700 Series Mobile Computer User’s Guide Troubleshooting SECTION 4 Table 4-1 (continued) Basic Troubleshooting Condition Mobile Computer Does Not Turn OFF Solution 1. May not turn OFF when it is connected to a charging device. 2. May not turn OFF when it is processing data. If condition #2 continues for a long period of time it will run down the battery. In the rare event that your computer locks up do a Warm Reset and if that doesn’t resolve the problem then do a Cold Reset. Before doing a Cold Reset ensure that you have backed up your data or you will lose your data. Contact support personnel, at 1-800-755-5505 (USA or Canada) or 1-425-356-1799. Mobile Computer Normal time is between 30--45 Takes A Long seconds. If it takes longer than this, Time To Boot Up contact support personnel, at After A Reset 1-800-755-5505 (USA or Canada) or 1-425-356-1799. Related Publications 700 Series Quick Start Guide (P/N 962-054-029) Microsoft Pocket PC Quick Start Guide (P/N 962-054-041) Microsoft Pocket PC User’s Guide (P/N 961-054-026) 700 Series Mobile Computer User’s Guide 4-3 Troubleshooting SECTION 4 700 Series Dock Installation Instructions (P/N 962-040-004) Customer Response Center and Product Service Factory Service If your mobile computer is faulty, you can ship it to the nearest authorized Service Center for factory-quality service. The addresses and telephone numbers are included in the Warranty Card shipped with your product. Customer Support Center The Intermec Customer Support Center (technical support) telephone number is 800-755-5505 (U.S.A. or Canada) or 425-356-1799. The facsimile number is 425-356-1688. Email is support@intermec.com. If you email or fax a problem or question include the following information in your message: 4-4 Your name, company name and address, phone number and email address. Product(s) model number which are experiencing the problem. Description of the problem or question (the more specific, the better). If the equipment was purchased through a ValueAdded Reseller please include that information. 700 Series Mobile Computer User’s Guide Troubleshooting SECTION 4 Web Site The Customer Support File Libraries, including Hot Tips and Product Awareness Bulletins, are available via the Intermec Product Support page at this URL: http://norbbs.norand.com/index.htm. New users can sign up for a new account on this page. Visit our Web site at http://www.intermec.com to download many of our current manuals in PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Bulletin Board Service The Customer Support Bulletin Board (BBS), maintained by Intermec Technologies Corporation, provides software and documentation: Phone number: 319-369-3515 (14.4 Kbps modem) 319-369-3516 (28.8 Kbps modem) Protocol: Full duplex, ANSI or ANSI-BBS; 300 to 28,800 bps; v.32bis; 8 bits, no parity, 1 stop bit. For high-speed modems, disable XON/XOFF and enable RTS/CTS. This is the same location available via the web site. If your web access uses high-speed phone lines, the web interface provides a faster response. Repair Service Be sure to carefully pack the unit and include a description of the problem and the measures you took to correct it. If possible, include any printout (if applicable) or write down displayed error messages to illustrate the problem. 700 Series Mobile Computer User’s Guide 4-5 Troubleshooting 4-6 700 Series Mobile Computer User’s Guide SECTION 4 Glossary Applet Small applications, typically bundled with the operating system. Boot Default Drive The drive from which the computer will boot. Button An object that can be clicked, selected, or unselected in your windows. Usually an event tree is attached to a button so that when it is clicked, an action is performed. CompactFlash (CF) Card A small size (half the size of a normal PC card) which has been specially designed to meet the needs of small hand-held computers. CPU Default Drive Dock Download Ethernet Central Processing Unit. See Boot Default Drive. A device in which one or more hand-held computers may be placed for charging and communication. The transmission of data from a host computer to a mobile computer. A 10-Mbps, coaxial standard for LANs. Also slang for the coaxial cable that carries the standard. 700 Series Mobile Computer User’s Guide Glossary-1 GLOSSARY Flash A technology for nonvolatile memory storage. A special type of EEPROM that can be erased and reprogrammed. Flash Card A memory storage PC Card that meets the ATA standard. GUI (Graphical User Interface) Provides a graphical representation of the environment for user interaction. I/0 (ON/OFF) Key Suspends or resumes operation depending on the current state of the computer. Also used to reset unit Icon A symbol on the computer desktop that graphically represents the purpose or function of an application or file. Industrial Mobile Computer (IMC) A generic acronym for an Intermec Industrial Mobile Computer, including this 700 series. Laser Scanner LCD Liquid Crystal Display. Modem A communication device that enables a computer to transfer information over a telephone line. Network A computer data communications system which interconnects computer systems at various sites. Pocket PC Glossary-2 A method of reading bar codes that uses a coherent light consisting of one frequency with high density of energy. A Specification from Microsoft that defines a combination of hardware and software requirements. 700 Series Mobile Computer User’s Guide GLOSSARY Port Protocol The physical hardware communication port. A formal description of message formats and the rules computers must follow to exchange those messages. RAM (Random Access Memory) Dynamic memory, sometimes known as main memory or core. RS-232 C (Recommended Standard 232) An Electronic Industries Association standard interface between data terminal equipment (DTE) and data circuit-terminating equipment (DCE) with serial binary data interchange. SanDisk Serial Interface Stylus A brand of flash memory card. An interface in which the terminal or computer sends single bits of information to the other device, one after another. A pen-shaped device, used for input on a touch screen by tapping or sliding. TCOM or Telecom Telecommunications. Terminal Tethered Touch Screen Circuit terminating device such as a industrial mobile computer. A device requiring a cable between the computer and the scanner. A display which responds to tactile pressure as input. 700 Series Mobile Computer User’s Guide Glossary-3 GLOSSARY Type II Card Upload The transmission of data from a mobile computer to a host computer. Windows CE Wireless Glossary-4 Type II CF cards can be up to 5 mm thick. These cards are often used for additional mass storage. Microsoft’s operating system for small devices, designed as a foundation of software building blocks that could be assembled in many different ways to create new devices. The transmission of data using radio waves. 700 Series Mobile Computer User’s Guide INDEX NUMBERS Backlight OFF, 1-12 ON, 1-12 Battery charging, 2-2 lithium ion, 1-12 low battery indication, 3-1 care, 3-1 main, 1-12 super cap, 1-13 Blue Alpha mode key, 1-9 Blue key, 1-9 Booting Pocket PC application, 2-4 Booting up, 2-4 Pocket PC, 2-4 Charging battery, 2-2 Charging main battery, 2-2 Cleaning, 3-2 case, 3-2 contact surfaces, 3-2 display, 3-2 docking connector, 3-2 keyboard, 3-2 Cold (low) temperature usage, 1-12 Components, 1-3 Decrease contrast level, 1-11 Display options, touch screen, 1-11 Flash upgrade, 1-16 Main battery, lithium ion, 1-12 Memory, CompactFlash cards, 1-15 Memory types, SDRAM, 1-15 Mobile computer shuts down, 1-13 More display contrast, 1-11 Action key, 1-6 Adjust contrast, 1-11 Less contrast level, 1-11 Loading application, 2-4 Pocket PC, 2-4 Loading Pocket PC application, 2-4 Low battery condition, 1-13 Low battery shutdown, 1-13 Contrast adjust, 1-11 700 Series components, 1-3 Gold key, 1-7 GSM radio SIM installation, 2-7 Hot (high) temperature usage, 1-13 ON/OFF key, 1-5 I/O key, 1-5 Increase contrast level, 1-11 Installing the SIM, 2-7 Keyboard features, 1-5 Pen calibration, 2-5 Plane keys Blue, 1-9 Gold, 1-7 Plugging in the voice recorder, 2-4 Pull tab installation onto SIM, 2-7 LED alpha mode, 1-3 power, 1-3 scanning, 1-3 shift, 1-3 Reflashing your unit, 1-16 Repair service, 4-5 Reset cold, 1-14 warm, 1-14 700 Series Mobile Computer User’s Guide Index-1 INDEX high, 1-13 Reset switch, 1-14 Touch screen display, 1-11 Using your mobile computer in high temperatures, 1-13 Troubleshooting table, 4-1 Scanning a label, 2-6 Serial ports, 1-19 SIM installation, 2-7 Specifications, 1-21 Suspend and Resume key, 1-5 Turning the backlight OFF, 1-12 Turning the backlight ON, 1-12 Voice recorder, using, 2-4 Using the voice recorder, 2-4 Temperatures cold, 1-12 Using your mobile computer in cold temperatures, 1-12 Index-2 700 Series Mobile Computer User’s Guide What happens to data when your mobile computer shuts down, 1-13 When to expect 8--10 hours of operation, 1-13
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