Intermec Cn50 Windows Mobile 6 1 Users Manual

CN50 (Windows Mobile 6.1) - User's Manual CN50_Windows_Mobile_6.1 Free User Guide for Intermec Mobile Phone, Manual

2015-07-27

: Intermec Intermec-Cn50-Windows-Mobile-6-1-Users-Manual-775641 intermec-cn50-windows-mobile-6-1-users-manual-775641 intermec pdf

Open the PDF directly: View PDF .
Page Count: 132 [warning: Documents this large are best viewed by clicking the View PDF Link!]

Before You Begin
Chapter 1 - Using the CN50
Chapter 2 - Connecting and Configuring the CN50
Chapter 3 - Developing and Installing Applications
Chapter 4 - Troubleshooting and Maintaining the CN50
Appendix A - Specifications
Appendix B - Default Settings
Appendix C - Keypads and Keystrokes
- Standard Characters
Appendix D - Imager Configuration Bar Codes
- Imager Configuration Bar Codes
Index

CN50

User’s Manual

Mobile Computer

For Windows Mobile 6.1

ii CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Intermec Technologies Corporation

Worldwide Headquarters

6001 36th Ave.W.

Everett, WA 98203

U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to

operate and service Intermec-manufactured equipment and is not to be released, reproduced, or

used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior

notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,

dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),

Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,

Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares,

and Vista Powered are either trademarks or registered trademarks of Intermec Technologies

Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation

in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit

(www.openssl.org).

This product includes cryptographic software written by Eric Young (EAY@cryptsoft.com).

This product uses Regex++, Index software during its operational phases. The owner of Regex++

has granted use of the software to anyone provided such use is accompanied by the following

Regex++, Index. (Version 3.31, 16th Dec 2001)

Permission to use, copy, modify, distribute and sell this software and its documentation for any

purpose is hereby granted without fee, provided that the above copyright notice appear in all

copies and that both that copyright notice and this permission notice appear in supporting

documentation. Dr John Maddock makes no representations about the suitability of this software

for any purpose. It is provided “as is” without express or implied warranty.

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual iii

Document Change Record

This page records changes to this document. The document was

originally released as Revision 001.

Version

Number Date Description of Change

004 10/2010 Revised to support new software enhancements and

Korean product certification.

003 4/2010 Added new CDMA radio activation procedures.

002 2/2010 Revised to support the new EA11 imager, 2.5G

GPRS/EDGE radio, and increased RAM memory.

iv CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Contents

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual v

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

1Using the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Introducing the CN50 Mobile Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Changing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Understanding the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Capitalizing Characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Entering Characters on the Numeric Keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Adjusting the Volume of the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Using the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Configuring the Backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Understanding the Screen Icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Calibrating the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Aligning the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Rotating the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Understanding the Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Using the Imager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Understanding Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Contents

vi CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Reading Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Capturing Signatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Capturing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Using the Color Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Zooming On an Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Taking a Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Switching to Video Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Saving Picture Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Installing a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Enabling the Integrated GPS on the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Using the GPSID Installed on the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Improving GPS Performance on the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

2Connecting and Configuring the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Configuring the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Managing the CN50 With SmartSystems Foundation . . . . . . . . . . . . . . . . . . . . . . .28

Using Intermec Settings Directly On the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Hiding Menu Items in Intermec Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Establishing an ActiveSync partnership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Connecting to Your Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Connecting the CN50 Using 802.11 Radio Communications . . . . . . . . . . . . . . . .33

Connecting the CN50 Using Bluetooth Communications . . . . . . . . . . . . . . . . . . . 34

Connecting the CN50 to a Wireless Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Connecting the CN50 Using Ethernet Communications . . . . . . . . . . . . . . . . . . . . 38

Connecting the CN50 Using USB Communications . . . . . . . . . . . . . . . . . . . . . . . .38

Managing Network Connections With iConnect. . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Configuring Wireless Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Choosing Between Microsoft and Funk Security . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Configuring the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Turning On the Phone Using the Wireless Manager. . . . . . . . . . . . . . . . . . . . . . . . .55

Activating the CDMA Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Values Required for CDMA Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Starting the Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Contents

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual vii

Activating the CN50 on Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Activating the CN50 on Verizon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Activating the UMTS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Making a Phone Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Connecting to an ISP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Connecting to a Network With a VPN Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

3Developing and Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Developing Applications for the Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Packaging Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Choosing a Target Location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Installing Applications on the CN50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Installing Applications Using SmartSystems Foundation Console. . . . . . . . . . . . 67

Installing Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . 67

Installing Applications Using a Scan-to-Connect Bar Code . . . . . . . . . . . . . . . . . . 68

Installing Applications Using a MicroSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Updating the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Updating Multiple Computers Using SmartSystems Console . . . . . . . . . . . . . . . . 69

Updating Individual Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

4Troubleshooting and Maintaining the CN50. . . . . . . . . . . . . . . . . . . . . . . . . 73

Calling Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Finding Your Configuration Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Finding Your Software and Firmware Version Numbers . . . . . . . . . . . . . . . . . . . . .74

Troubleshooting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Resetting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79

Warm Booting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Cold Booting the CN50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Clean Booting the CN50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Cleaning the CN50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Contents

viii CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

ASpecifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

CN50 Physical Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Power and Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Touch Screen Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Keypad Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Bar Code Symbologies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

CN50 Imager Reading Distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

EA21 Area Imager Minimum Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . .86

EA21 Area Imager Typical Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

EA11 Area Imager Minimum Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . .89

EA11 Area Imager Typical Reading Distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

CN50 Docking Connector Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

Battery (AB24, AB25). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91

AC Power Adapter (AE37). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Quad Battery Charger (AC21) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Single Dock (AD27) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Multidock (AD24) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Charge-Only Multidock (AD23) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Vehicle Docks (AV6 and AV9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Magnetic Stripe Reader (AR9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

BDefault Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Data Collection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94

Symbology Option Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Imager Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Decode Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Communication Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Bluetooth Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

802.11 Radio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96

Ethernet Adapter Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Certificates Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

Ethernet Adapter IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Contents

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual ix

Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97

CKeypads and Keystrokes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Standard Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

DImager Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Imager Configuration Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Basic Configuration Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Imager Predefined Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Symbology Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

I Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

x CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Before You Begin

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual xi

Before You Begin

This section provides you with safety information, technical support

information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and

cautions in this document before handling and operating Intermec

equipment. You can be seriously injured, and equipment and data can

be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand warnings,

cautions, and notes that are in this document.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the

Intermec web site at www.intermec.com and click Support >

Returns and Repairs > Warranty.

Disclaimer of warranties: The sample code included in this document

is presented for reference only. The code does not necessarily

represent complete, tested programs. The code is provided “as is with

all faults.” All warranties are expressly disclaimed, including the

implied warranties of merchantability and fitness for a particular

purpose.

A warning alerts you of an operating procedure, practice,

condition, or statement that must be strictly observed to avoid

death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice,

condition, or statement that must be strictly observed to prevent

equipment damage or destruction, or corruption or loss of data.

Note: Notes either provide extra information about a topic or contain

special instructions for handling a particular condition or set of

circumstances.

Before You Begin

xii CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Web Support

Visit the Intermec web site at www.intermec.com to download our

current manuals (in PDF).

Visit the Intermec technical knowledge base (Knowledge Central) at

www.intermec.com and click Support > Knowledge Central to

review technical information or to request technical support for your

Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505.

Outside the U.S.A. and Canada, contact your local Intermec

representative. To search for your local representative, from the

Intermec web site, click About Us > Contact Us.

Service Location Support

For the most current listing of service locations, click Support

>Returns and Repairs > Repair Locations.

For technical support in South Korea, use the after service locations

listed below:

AWOO Systems

102-1304 SK Ventium

522 Dangjung-dong

Gunpo-si, Gyeonggi-do Korea, South 435-776

Contact: Mr. Sinbum Kang

Telephone: +82-31-436-1191

Email: mjyun@awoo.co.kr

IN Information System PTD LTD

6th Floor

Daegu Venture Center Bldg 95

Shinchun 3 Dong

Donggu, Daegu City, Korea

E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr

Who Should Read This Manual

This manual is written for the person who is responsible for

installing, configuring, and maintaining the CN50 Mobile Computer.

Before You Begin

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual xiii

This manual provides you with information about the features of the

CN50, and how to install, configure, operate, maintain, and

troubleshoot it.

Before you work with the CN50, you should be familiar with your

network and general networking terms, such as IP address.

Related Documents

This is a list of CN50-related Intermec documents.

•Intermec Settings Command Reference Manual

•Intermec Developer Library (IDL) Resource Kit Developer’s Guide

The Intermec web site at www.intermec.com contains our

documents (as PDF files) that you can download for free.

To download documents

1Visit the Intermec web site at www.intermec.com.

2Click the Products tab.

3Using the Products menu, navigate to your product page. For

example, to find the CN50 computer product page, click

Computers > Handheld Computers > CN50.

4Click the Manuals tab.

If your product does not have its own product page, click Support >

Manuals. Use the Product Category field, the Product Family field,

and the Product field to help you locate the documentation for your

product.

Before You Begin

xiv CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Patent Information

Product is covered by one or more of the following patents:

4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699;

5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441;

5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183;

5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487;

5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678;

5359185; 5371858; 5373478; 5389770; 5397885; 5410141; 5414251;

5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689;

5488575; 5500516; 5502297; 5504367; 5508599; 5514858; 5530619;

5534684; 5536924; 5539191; 5541419; 5548108; 5550362; 5550364;

5565669; 5567925; 5568645; 5572007; 5576529; 5592512; 5594230;

5598007; 5608578; 5616909; 5619027; 5627360; 5640001; 5657317;

5659431; 5671436; 5672860; 5684290; 5719678; 5729003; 5742041;

5761219; 5764798; 5777308; 5777309; 5777310; 5786583; 5793604;

5798509; 5798513; 5804805; 5805807; 5811776; 5811777; 5818027;

5821523; 5828052; 5831819; 5834753; 5834749; 5837987; 5841121;

5842070; 5844222; 5854478; 5862267; 5869840; 5873070; 5877486;

5878395; 5883492; 5883493; 5886338; 5889386; 5892971; 5895906;

5898162; 5902987; 5902988; 5912452; 5923022; 5936224; 5949056;

5969321; 5969326; 5969328; 5979768; 5986435; 5987192; 5987499;

5992750; 6003775; 6012640; 6016960; 6018597; 6024289; 6034379;

6036093; 6039252; 6064763; 6075340; 6095422; 6097839; 6102289;

6102295; 6109528; 6119941; 6128414; 6138915; 6149061; 6149063;

6152370; 6155490; 6158661; 6164542; 6164545; 6173893; 6195053;

6234393; 6234395; 6244512; 6249008; 6328214; 6330975; 6345765;

6356949; 6367699; 6375075; 6375076; 6375344; 6431451; 6435411;

6484944; 6488209; 6497368; 6532152; 6538413; 6539422; 6621942;

6641046; 6681994; 6687403; 6688523; 6732930

There may be other U.S. and foreign patents pending.

Using the CN50

This chapter introduces the CN50 Mobile Computer with

Windows® Mobile® 6.1. It also contains hardware and software

configuration information to assist you in getting the most out

of your computer. This chapter contains these topics:

•Introducing the CN50 Mobile Computer

•Using the Battery

•Using the Keypad

•Adjusting the Volume of the CN50

•Using the Screen

•Understanding the Status LEDs

•Using the Imager

•Using the Color Camera

•Installing a microSD Card

•Enabling the Integrated GPS on the CN50

Chapter 1 — Using the CN50

2 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Introducing the CN50 Mobile Computer

The Intermec CN50 Mobile Computer is a small, sleek, and stylish

mobile computer built on the Microsoft® Windows® Mobile 6.1

operating system. The CN50 uses dual ARM processors to provide

high throughput and is the first mobile computer with the latest High

Speed Uplink Packet Access (HSUPA). The CN50 is also the first

voice-enabled mobile computer that can be changed from a CDMA

network to a GSM/UMTS network and back to CDMA.

CN50 Mobile Computer

Here are more great features of the CN50:

•A digital compass to enhance GPS navigation and improve

geotagging of captured images.

•An accelerometer that can automatically sense the angle of the

computer and rotate the display between portrait and landscape.

•The first 3 megapixel camera in a mobile computer.

•An area imager that supports reading bar codes, signature capture,

and Enhanced Mobile Document Imaging (eMDI).

The CN50 Mobile Computer with an IEEE 802.11b/g radio installed is

Wi-Fi® certified for interoperability with other 802.11b/g wireless LAN

devices.

Chapter 1 — Using the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 3

The CN50 is available with the following features:

•3.75G UMTS/3.5G CDMA, 802.11b/g, and Bluetooth® radio

•2.5 GPRS/EDGE radio

•256 MB DRAM, 512 MB Flash (approximately 350 MB free for user

applications)

•Customer-accessible micro-SD slot for removable memory cards

up to 32 GB

•Imaging options:

•EA21 area imager

•EA11 area imager

•GPS receiver

Use this manual to understand how to use the CN50 and other

features and options available on it.

Using the Battery

The CN50 uses an AB24 standard battery or an AB25 extended battery

as its main power source. The standard battery has a 7.2 Watt hour

capacity, and the extended battery has a 14.4 Watt hour capacity.

Several factors determine the life of your battery, such as display

brightness, display timeout, input devices, extreme temperatures, and

your usage.

You should fully charge the battery before you use the CN50. When

you change the battery, it will automatically go into a power off state

and then cold boot.

Note: For information about the Mobile applications installed on the

CN50, see the online Help. For additional information about using

Windows Mobile on the CN50, visit Intermec Knowledge Central at

www.intermec.com.

The battery used in this device may present a fire or chemical burn

hazard if it is mistreated. Do not disassemble it, heat it above

100°C (212°F) or incinerate it. Dispose of used batteries

promptly. Keep away from children.

Chapter 1 — Using the CN50

4 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Contact your Intermec representative for replacement batteries.

Charging the Battery

Make sure you fully charge the AB24 or AB25 battery before you use

your CN50. You can charge the battery before or after you install it in

the CN50. A fully discharged battery charges in approximately 4

(AB24) to 6 (AB25) hours.

Use the next table to understand how long it takes to charge your

batteries in each of the CN50 charger or dock accessories.

Charging Times for CN50 Batteries

The battery is fully charged when the battery status LED shows a

steady green. For information on these accessories, see “Accessories”

on page 91.

To charge the battery:

•Insert the battery into a quad battery charger, a single dock, or a

multidock, or attach external power to the CN50 with the battery

installed.

Changing the Battery

The CN50 resets when you remove the battery.

To change the battery:

1Save your files and close any open applications.

Note: If the CN50 is not using external power and you remove the

battery pack, the CN50 goes into a power off state.

CN50 Charging Accessory AB24 Charging Time AB25 Charging Time

AD27 single dock charger 4 hours 6 hours

AC21 quad battery charger 4 hours 6 hours

AD23 charge-only multidock 4 hours 6 hours

AD24 Ethernet multidock 4 hours 6 hours

AE36 vehicle power adapter 4 hours 6 hours

AE37 AC adapter 4 hours 6 hours

Chapter 1 — Using the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 5

2Shut down the CN50 by going to Start > Programs > Shut Down.

For more information, see “Warm Booting the CN50” on page

79.

3 If necessary, disconnect the handstrap from the top of the CN50.

4Push forward on the battery release tab until the battery releases,

and then lift it away from the CN50.

5Insert the bottom of a fully charged battery into the CN50, and

press down on the top until it clicks into place.

6If necessary, replace the handstrap.

Chapter 1 — Using the CN50

6 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Maximizing Battery Life

Batteries are chemical devices. If the batteries are left sitting on a shelf

for long periods of time outside the CN50, the batteries slowly

discharge, eventually to zero if left uncharged. The battery chemistry

resists normal degradation if you store the battery in a charger as

opposed to leaving the battery in a discharged state. See the following

table for tips to maximize the life of your battery.

Battery Conservation Tips

Understanding the Battery Status

A quick way to check the status of your battery is to look at the battery

icon on the CN50 Status bar.

When You Want To: Do This to Save Battery Power:

Operate the CN50 and the Low

Battery status icon appears or the

Battery light comes on.

Save your data and then go to Start >

Programs > Shut Down. After the CN50

shuts down, remove the battery and insert

another fully charged battery. Or, you can

connect the CN50 to an external power

source.

Stop using the CN50 for 5

minutes or longer.

Make sure the low battery icon is not on

the screen and that the Battery light is not

turned on. Press ^ to suspend the CN50.

Store the CN50 for more than a

day.

If you are storing the CN50 for a few days,

such as over the weekend, install the

charged battery or attach the CN50 to a

power source.

If you are storing the CN50 for longer,

remove and charge the battery, then store

both the battery and the CN50 in a cool

location.

If the battery in storage is not used in

several months, you should recharge the

battery to keep it at its performance peak.

Store the battery outside the

CN50.

Store the batteries in a charger connected

to power.

Chapter 1 — Using the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 7

Battery Icon Status

Checking the Battery Status

The easiest way to check the status of your battery is to look at the

battery icon on the status bar of your CN50.

Location of the Battery Status LED

The Battery Status LED above your CN50 display indicates the

charging status of your battery

Understanding the Battery Status LED

Icon Status

Battery is fully charged.

Battery has a medium charge. You should be able to work for several

more hours before changing batteries.

Battery is low. You need to replace or charge the battery soon.

Battery is critically low. You need to replace or charge the battery now.

Battery is charging.

LED State Description

Steady green when

the CN50 is

connected to

external power

The battery is fully charged.

Blinking red The battery is low. CN50 goes into Suspend mode.

Charge or replace the battery.

Battery

status LED

Chapter 1 — Using the CN50

8 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Using the Keypad

Use the following sections to understand how to use the keypad. For

information on remapping the keypad, you can download the Device

IDL Resource Kit from the Intermec web site at

www.intermec.com/idl.

The CN50 comes with either a numeric keypad or a QWERTY keypad.

The QWERTY keypad is designed for applications that require

primary input of alphabetic data. This keypad also provides special

characters, numbers, symbols, and functions by pressing color-coded

key sequences.

The numeric keypad is for applications that require mainly numeric

data. This keypad also lets you enter special characters, including the

alphabet, by pressing color-coded key sequences.

CN50 Numeric Keypad

Steady red when the

CN50 is connected

to external power

The battery is charging.

Steady amber There is a battery error. The battery may be outside the

allowable charging temperature or you may need to

replace the battery.

Off The CN50 is not on external power and the battery is

operating normally.

LED State Description

Esc

Enter

Chapter 1 — Using the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 9

CN50 QWERTY Keypad

Using the Power Button

When you press and hold the Power button (^), you put the CN50

into suspend mode. In this lower power mode, the CN50 continues to

supply power to all memory, but turns off power to most hardware

such as the display. This power-saving feature is designed to prolong

battery life.

Using the Color-Coded Keys

Each keypad provides color-coded keys to let you access additional

characters, symbols, and functions printed on the keypad overlay.

Once you understand how to use the color-coded keys and key

sequences, you can access all of the additional features printed on the

keypad overlay.

There are two color-coded modifier keys on the numeric keypad: the

orange b key and the green c key. There is one orange b color-coded

modifier key on the QWERTY keypad.

Using the Color-Coded Keys

Enter

Space

ZVBNM

AGHJKL

QTYIOP

123

456

Esc

‘

sym

’*

You Want to: Press: Example

Use an orange character or

function printed above a key.

b key (LED turns on) and then

the key with the character or

function printed above it.

On the CN50 QWERTY

keypad, press b and then O to

select the ! key.

Use a green character or

function printed above a key.

c key (LED turns on) and then

the key with the character or

function printed above it.

On the CN50 numeric keypad,

press c and then # to select

the o function.

Chapter 1 — Using the CN50

10 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Capitalizing Characters

You can capitalize characters individually, or you can type all capital

letters by enabling Caps Lock.

To capitalize a single character:

•On the QWERTY keypad, press the [ key, and the character.

• On the numeric keypad, press the c key, and then the 1 key.

Select the key with the letter you want to capitalize. Press 1 again

to return to lowercase letters.

To enable Caps Lock:

•On the QWERTY keypad, press b, then the [ key. Press b again to

disable the Caps Lock.

•On the numeric keypad, press c 1.

To disable Caps Lock:

•On the QWERTY keypad, press the b key again.

•On the numeric keypad, press 1 again.

For information on how to enter specific characters with keystrokes,

see Appendix C, “Keypads and Keystrokes” on page 99.

Entering Characters on the Numeric Keypads

To enter letters on the numeric keypad, you need to press the c key

and the number key as many times as necessary to access the letter you

need since each number key has one to four letters or functions.

Lock the green key to stay on. c once. On the CN50 numeric keypad,

press c once. The green LED

turns on and stays on.

Lock the orange key to stay on. b twice. On the CN50 QWERTY

keypad, press b twice. The

orange LED turns on and stays

on.

Unlock the green or orange key. b or c once. Press b or c once to unlock

the key. The LED turns off.

You Want to: Press: Example

Chapter 1 — Using the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 11

To type a lower case Z:

•Press c9999.

Adjusting the Volume of the CN50

You can adjust the computer volume for your needs and your

environment. The volume includes sounds you hear when you tap the

screen or scan bar codes with a scanner. You can set the volume to off,

very low, low, medium, high, very high (default), and vibrate.

You can use the Volume application (available from the navigation

bar) or the Volume buttons (on the side of the CN50) to change the

volume of the computer.

Location of Volume Buttons on the CN50

•To adjust the volume with the Volume application:

aTap the Volume ( ) icon at the top of the screen.

bUse your stylus to adjust the volume slider to the volume you

want, select Vibrate, or select Off.

•To adjust the volume with the Volume buttons:

•Press the upper side button to increase the volume.

•Press the lower side button to decrease the volume, set the

volume to vibrate, or turn the volume off.

Volume buttons

Chapter 1 — Using the CN50

12 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Using the Screen

The CN50 has a 240 x 320 pixel color touch screen display. The

Windows Mobile 6.1 start screen has three distinct areas: the

navigation bar, Today screen, and command bar.

Windows Mobile 6.1 Start Screen

To turn the screen backlight on and off:

•For the numeric keypad, press b ..

•For the QWERTY keypad, press f.

Configuring the Backlight

By default, the CN50 goes into Screen Off mode when there is no

activity on the computer. Screen Off mode turns off the backlight and

display. Press a key or tap the screen to resume activity.

Navigation bar

Today screen

Command bar

Note: To help conserve battery power, you can change the amount of

time that the screen backlight stays on. For help, see “Configuring the

Backlight”.

Chapter 1 — Using the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 13

To configure the backlight:

1Tap Start > Settings > System tab > the Backlight icon > the

Battery Power tab.

2With Turn off backlight if device is not used for checked, select the

timeout value (30 seconds, or 1 to 5 minutes).

Using the Stylus

The CN50 has a stylus for selecting items and entering information on

the touch screen.

Functions You Can Perform With the Stylus

Understanding the Screen Icons

Use the screen icons on the navigation bar and the command bar to see

the network connection status and other system information. For

information about the battery icons, see “Understanding the Battery

Status” on page 6. Some standard Microsoft icons are included in this

table.

Computer Screen Icons

Action Description

Tap Touch the screen once with the stylus to select options, open

or close applications, or launch menus from the Command

bar.

Drag Hold the stylus on the screen and drag across the screen to

select text and images.

Tap and hold Tap and hold the stylus on an item to see a menu of actions

available for that item. On the pop-up menu that appears,

tap the action you want to perform.

Icon Description

The volume is turned off. To turn the volume back on, tap this

icon and choose your setting.

The computer is connected to the network.

The computer is not connected to the network.

Chapter 1 — Using the CN50

14 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Calibrating the Touch Screen

If the touch screen does not respond when you tap it with the stylus,

you may need to calibrate the screen.

To calibrate the touch screen:

1Tap Start > Settings > Systems (tab) > Screen.

2Tap Align Screen and follow the instructions to align the screen.

3Tap ok.

Aligning the Touch Screen

If the touch screen is so out of alignment that you cannot open the

Start menu, you may need to align the screen menu using only the

keypad, or as a last resort you can perform a clean boot. For more

information about performing a clean boot, see “Clean Booting the

CN50” on page 80.

To align the touch screen using the keypad:

1Press b W (for the Start menu ~).

2Press d to select Settings and then press e.

3Press i until the Personal tab is selected.

4Press b > to select the System tab.

5Use the arrow keys to choose Screen, and then press e.

6Tab to Align Screen and press e.

7Follow the instructions to align the screen.

8Tap ok.

The 802.11 radio is connected to the wireless network.

Icon Description

Note: If the touch screen is so out of alignment that you cannot open

the Start menu, you can try to align the screen menu using the keypad.

For help, see the next procedure.

Chapter 1 — Using the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 15

Rotating the Screen

The internal accelerometer enables you to have the screen rotate by

sensing the orientation of the CN50. You can enable the screen to

rotate all the time depending on orientation, you can enable it to

rotate for specific applications, you can disable rotation for selected

applications, or you can disable it.

You can modify the screen rotation settings file to determine which

applications will enable or disable screen rotation by modifying the

settings.csv file in the \Windows folder.

To configure the screen rotation:

1Tap Start > Settings > the Systems tab > Sensors.

2Select the option you want to use.

Understanding the Status LEDs

The CN50 has four status LEDs.

Note: By default, when you select Enabled for selected applications,

rotation is only enabled for Internet Explorer and Windows Media

Player.

Chapter 1 — Using the CN50

16 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Location of the CN50 Status LEDs

The next table describes the notification LED, Good Read LED, and

key status LED. For information about the battery status LED, see

“Understanding the Battery Status” on page 6.

Understanding the Status LEDs

Using the Imager

The CN50 has two available area imagers, shown in the next table with

the minimum bar code size supported by each imager

LED Color Description

Notification Orange The CN50 is notifying you of a pending alarm

or message.

Good Read Green The CN50 has successfully decoded a bar code.

Battery See “Checking the Battery Status” on

page 7.

Key Status Green Caps Lock is enabled if you have a QWERTY

keypad.

Green function keys are enabled if you have a

numeric keypad.

Amber Amber function keys are enabled.

Key status LED

Notiﬁcation LED

Good Read LED

Battery Status

LED

Chapter 1 — Using the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 17

Minimum Bar Code Sizes

The area imagers can perform these tasks:

•Read bar codes, including 1D, 2D, and composite symbologies and

postal codes. For more information, see “Reading Bar Codes” on

page 18.

•Capture signatures. Use the imager to “photograph” signatures on

business forms, or to capture onscreen signatures or line drawings.

For more information, see “Capturing Signatures” on page 19.

•EA21 only: Perform document imaging of full business forms such

as bills of lading or invoices. For more information, see

“Capturing Documents” on page 19.

Understanding Bar Codes

The CN50 ships with an internal imager to read and enter bar code

data. By default, these bar code symbologies are enabled on the CN50:

•Code 39

•Code 128/GS1-128

•DataMatrix

•EAN/UPC

•PDF417

If you are using bar code labels that are encoded in a different

symbology, you need to enable the symbology on the CN50. To easily

enable or disable symbologies, read one of the bar codes in the table

called “Symbology Bar Codes” on page 107.

You can use EasySet to create configuration bar codes specific to your

system. You can download a free copy of EasySet from the CN50 page

on the Intermec web site at www.intermec.com.

To develop an application you can use to configure the imager, use the

Data Collection Resource Kit. The resource kit is part of the Intermec

Developer Library (IDL) and can be downloaded from the Intermec

web site at www.intermec.com/idl.

Imager 1D 2D

EA11 5 mil 5 mil

EA21 6 mil 10 mil

Chapter 1 — Using the CN50

18 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

The area imager is equipped with a laser pointer to help you aim at bar

codes, allow you to read 2D bar code symbologies, and support

omni-directional (360°) scanning. Omni-directional scanning lets you

position the CN50 in any orientation to read a bar code label.

Reading Bar Codes

This section describes how to use the CN50 imager to read bar codes.

1Press ^ to turn on the CN50.

2Point the scanner window at the bar code label, and hold the CN50

steady a few inches from the label.

3Press the Scan button. The laser pointer and illumination beam

and frame appear.

4Use the laser pointer as a guide and aim toward the middle of the

bar code. Make sure that the illumination frame covers the bar code

you are trying to decode.

When the CN50 successfully reads a bar code label, you hear a high

beep, and the Good Read LED turns on briefly.

5Release the Scan button.

Scan button

Chapter 1 — Using the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 19

Capturing Signatures

A signature capture is a grayscale image of a signature on paper or

other business form. To use signature capture in your applications,

use the SignatureCapture components in the Data Collection

Resource Kit.

Ink capture is the process of saving an onscreen image, such as a

signature or simple line drawing, to a file. To use ink capture in your

applications, use the InkCapture components in the Mobile Gadgets

Resource Kit.

Both Resource Kits are part of the Intermec Developer Library (IDL)

which you can download from the Intermec web site at

www.intermec.com/idl.

Capturing Documents

Intermec Enhanced Mobile Document Imaging (eMDI) is an image

capture application that enables users to capture document images

while in the field. This applications is only supported on the CN50

with an EA21 imager. Using the CN50, eMDI allows you to convert

paper documents into document images that are saved on your

mobile computer.

eMDI streamlines back-office operation and reduces data entry time

because document images can be transmitted from the field to

backoffice applications over wireless networks. With this, customer

service and other staff gain real-time access to document images, via

their enterprise systems, which can be used to answer customer

queries, issue invoices, and update records.

You can download a full version of eMDI from the CN50 page on the

Intermec web site at www.intermec.com. The eMDI application will

place an “Intermec Demo” watermark on the captured documents

until you purchase the eMDI Client Software License (P/N

454-025-001). For more information, contact your local Intermec

representative. For more information on eMDI, see the Intermec

Enhanced Mobile Document Imaging User’s Guide.

Chapter 1 — Using the CN50

20 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Using the Color Camera

The high-quality 3.15 megapixel color camera with flash is a standard

feature of the CN50. You can take photos in high, normal, or low

quality, with image sizes up to 2048 x 1536 pixels. When you take a

picture, the images are saved as .jpg files and stored in the /My

Documents/My Pictures folder.

Location of the CN50 Color Camera

You can use the Pictures & Videos application on the CN50 to take,

view, and edit pictures or record and launch video clips stored on the

CN50 or a storage card. You can also send pictures and video clips to

others or save an image as the background on the Today screen.

After you have opened up the camera application, you can configure

camera options by tapping Menu.

Zooming On an Image

You can zoom in or out on an image while using either camera mode

or video mode.

•Press u to zoom in and press d to zoom out.

Taking a Picture

You can use the built-in camera to take pictures.

1Tap Start > Programs > Pictures & Videos.

2Tap the Camera icon in the grid, or tap Camera on the taskbar.

Camera

Chapter 1 — Using the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 21

3Using the screen as a viewfinder, move the camera until you have

the image you want to capture.

4Tap Take Pic on the taskbar or press Enter to save the image. If you

select to save your pictures to Main memory, they are saved to

permanent storage on the CN50.

Switching to Video Mode

When you switch to video mode, the camera icon below the screen

turns into a video camera and Record now appears in the taskbar.

To switch to video mode:

•Tap Menu > Video Mode.

Saving Picture Files

Pictures are automatically saved to the main memory on your CN50.

You can save your picture to a different location, rename the file, and

select a specific compression level. You can also set options for flash,

video, quality, and some advanced options from the Settings menu.

To save picture files:

1Tap Menu > Settings.

2Select a file save location, type a filename prefix, and select a

compression level. The default filename prefix is .img.

3Tap ok.

Chapter 1 — Using the CN50

22 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Installing a microSD Card

You can use a micro Secure Digital (SD) card to increase file storage

and install software. The CN50 supports an optional 32 GB maximum

capacity microSD™ card. The microSD card slot is located in the

battery compartment. For troubleshooting information, see

“Troubleshooting the CN50” on page 75.

To install a microSD card:

1Remove the battery. For help, see “Changing the Battery” on page

2Swing the card access door clockwise to expose the SIM card and

microSD card slots.

3Insert the microSD card in the bottom slot and push in with the

stylus (or similar tool) until it clicks into place.

4Install the battery.

5Press ^ to turn on the CN50:

You should be able to navigate to the Storage Card folder and see

the contents of the microSD card.

Chapter 1 — Using the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 23

Enabling the Integrated GPS on the CN50

The CN50 comes equipped with an integrated Global Positioning

System (GPS) receiver. It can deliver standards-based National Marine

Electronics Association (NMEA) data strings to GPS applications.

Intermec recommends that you use the GPS Intermediate Driver

(GPSID) instead of directly accessing the GPS hardware. The GPSID is

a Microsoft software component that interacts between applications

and the GPS hardware.

Using the GPSID allows Intermec support for Extended Ephemeris,

which enhances GPS performance by:

•reducing the amount of time it takes your GPS receiver to acquire

a fix.

•eliminating the need to obtain precise satellite data information

from the GPS satellites.

As a Microsoft software component, the GPSID also:

•allows multiple applications to simultaneously access the GPS data

stream.

•provides access to GPS data without requiring applications to

recognize and parse NMEA syntax.

Using the GPSID Installed on the CN50

To use the GPSID installed on your CN50, you need to configure the

GPSID settings.

1Tap Start > Settings > System (tab).

2Tap External GPS. The GPS Settings screen appears.

Chapter 1 — Using the CN50

24 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

3On the Programs tab, select the COM port that you want your

programs to use to get GPS data from your CN50.

4Tap the Access tab and select the Manage GPS automatically

check box.

5Tap ok.

Improving GPS Performance on the CN50

The integrated CN50 GPS module has three operating modes:

•Standalone-GPS

•Assisted GPS

•gpsOneXTRA™

Chapter 1 — Using the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 25

In Standalone mode, the CN50 GPS module relies solely on GPS

satellites to determine position.

In Assisted GPS mode, the CN50 can determine position without

receiving GPS signals directly from satellites; instead, the CN50

receives GPS signals and information provided by the cellular network.

Even when the CN50 can receive a satellite signal, Assisted GPS can

improve position accuracy and reduce the time to determine initial

position (Time-To-First-Fix). Check with your cell phone carrier for

availability and pricing for Assisted GPS service.

Qualcomm’s gpsOneXTRA Assistance technology provides enhanced

operation for Standalone-GPS. This option enables the CN50 to

automatically download a small assistance data file from the XTRA

servers through a brief internet access session.

To improve GPS performance:

1Tap Start > Settings > System (tab) > GPS Settings.

2Tap Menu > Download Assistance File to download a small

assistance data file.

3Select Improve Accuracy and choose an operating mode.

Chapter 1 — Using the CN50

26 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Connecting and Configuring the CN50

Use this chapter to understand how to configure the CN50 to

communicate in your network. This chapter contains these

topics.

•Configuring the CN50

•Managing the CN50 With SmartSystems Foundation

•Connecting to a PC

•Connecting to Your Network

•Managing Network Connections With iConnect

•Configuring Wireless Security

•Configuring the Phone

•Connecting to an ISP

•Connecting to a Network With a VPN Server

Chapter 2 — Connecting and Configuring the CN50

28 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Configuring the CN50

You can configure many parameters on the CN50 such as the bar code

symbologies it decodes or the network settings. These characteristics

are controlled by configuration parameters. The values you set for

these configuration parameters determine how the CN50 operates.

There are several ways to configure the CN50:

•Directly on the CN50 using Intermec Settings. This allows you to

change only the settings on that computer. For more information,

see “Using Intermec Settings Directly On the CN50” on page

29.

•You can use the ScanNGo utility, which is part of SmartSystems™

Foundation, to quickly provide the CN50 with the minimal

information necessary to connect to a secure network. For more

information, see the next section “Managing the CN50 With

SmartSystems Foundation.”

•You can use a third party device management product that

supports the CN50, such as the Microsoft System Center Mobile

Device Manager. For more information, visit the Microsoft website

at http://msdn.microsoft.com/en-us/default.aspx.

•You can use Imager Configuration Bar codes to enable or disable

symbologies, reset to factory defaults, and set predefined imager

modes. For more information, see “Imager Configuration Bar

Codes” on page 105.

Managing the CN50 With SmartSystems Foundation

SmartSystems Foundation is a software platform that lets you manage

all of your SmartSystems-enabled devices, including the CN50,

simultaneously from a central server. The SmartSystems console

displays all SmartSystems-enabled computers and peripherals in your

network.

Through the Console, you can:

•drag-and-drop configuration bundles, operating system updates,

and firmware upgrades to multiple computers.

•create a “golden” device configuration to use when updating other

computers.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 29

•remotely change settings on SmartSystems-enabled computers and

peripherals.

With an AutoDeploy license, SmartSystems can automatically push

software, configuration settings, and other files to connected CN50s.

AutoDeploy can report on asset locations and battery status, making

it easier to manage your mobile devices. The license also enables

ScanNGo, which makes connecting additional CN50s to your secure

wireless network as easy as reading bar codes.

You can download SmartSystems Foundation at no charge from the

Intermec web site. For more information on SmartSystems, go to

www.intermec.com\SmartSystems. To purchase an AutoDeploy

license, contact your local Intermec sales representative.

Using Intermec Settings Directly On the CN50

You can use Intermec Settings on the CN50 to configure the computer

and view system information.

To use Intermec Settings:

1On the CN50, tap Start > Settings > System > Intermec Settings.

2Tap a menu bar. A new menu or a list of configurable items

appears.

Chapter 2 — Connecting and Configuring the CN50

30 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

3In a list of configurable items, choose or change options by

entering data in the entry fields or checking the appropriate check

box.

•To restore the default settings to all items in the current menu,

tap Menu > Restore Menu Defaults. Tap Yes to clear the

confirming message and restore menu defaults.

•To restore all default settings, tap Menu > Restore All

Defaults. Tap Yes to clear the confirming message and restore

all defaults, which may take a few minutes.

4Tap Back or to save your changes and go back to the previous

screen. Tap to return to the main menu.

5To close Intermec Settings, in the main menu tap ok or choose

Menu > Exit.

For more information on all parameters in Intermec Settings, see

the Intermec Settings Command Reference Manual.

Hiding Menu Items in Intermec Settings

In Intermec Settings, you can hide items in the CN50 menus, or in the

directory tree in the SmartSystems console. Hidden items are not saved

when you back up your settings in the SmartSystems console.

In Intermec Settings in the SmartSystems console:

•To hide menu items, right-click a menu item and choose Hide

Menu Item from the popup list. Click Yes to clear the confirming

message.

•To restore menu items, click the CN50 name at the top of the

directory tree to select it, and then choose View > Unhide Items.

All hidden menu items are restored

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 31

In Intermec Settings on the CN50:

•To hide menu items, tap and hold the item, and then choose Hide

Menu Item from the popup list. Tap Yes to clear the confirming

message.

•To restore hidden items in a single menu, tap and hold the menu

bar where the item was hidden, and then choose Restore Item

Default from the popup list.

•To restore all hidden items in all menus, tap Menu > Unhide All

Items.

Connecting to a PC

You can use Microsoft ActiveSync to establish a connection between

your CN50 and PC. ActiveSync lets you transfer files, synchronize files,

remotely debug, and perform other device management activities.

ActiveSync is a free application available from the Microsoft web site at

www.windowsmobile.com/getstarted.

To establish an ActiveSync partnership between your CN50 and PC,

you need to physically connect your CN50 to your PC using these

accessories:

•CN50 AC adapter

•USB to micro-USB cable

Establishing an ActiveSync partnership

Use the following procedure to establish an ActiveSync partnership.

1Download ActiveSync from the Microsoft web site and install

ActiveSync on your PC. When installation is complete, the Get

Connected dialog box appears.

Note: When you restore default settings in Intermec Settings, only the

settings for visible items are restored to defaults. The settings for

hidden menu items are not affected. For more information, see the

SmartSystems Foundation online Help.

Chapter 2 — Connecting and Configuring the CN50

32 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

2Follow the onscreen instructions to establish a partnership. When

the partnership is established, the Microsoft ActiveSync screen

appears on your PC.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 33

Connecting to Your Network

The CN50 is a versatile mobile computer that you can easily add to

your wireless or wired data collection network. You can connect your

CN50 using:

•802.11 radio communications.

•Bluetooth communications.

•Ethernet communications.

•USB communications.

Connecting the CN50 Using 802.11 Radio Communications

Your CN50 has an 802.11 radio to transfer data using wireless

communications. This section assumes that your wireless network is

set up, including your access points.

To configure 802.11 radio parameters:

1Tap Start > Settings > Connections tab.

2Tap Wi-Fi. The Configure Wireless Network page appears.

3If the network you want to connect to is available in the wireless

networks list, tap the network name and proceed to Step 4.

If the network you want to connect to is not in the wireless

networks list:

•Tap Add New.

•In the Network Name field, type in the name of your network,

then tap Next. The Configure Network Authentication page

appears.

Chapter 2 — Connecting and Configuring the CN50

34 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

4From the Authentication list, choose either Open, Shared, WPA,

WPA-PSK, WPA2, or WPA-PSK.

•If you choose Open or Shared, Data Encryption is

automatically set to WEP and the key is automatically provided.

•If you choose WPA, Data Encryption is automatically set to

TKIP.

•If you choose WPA2, Data Encryption should be set to AES.

•If you choose WPA-PSK, Data Encryption is automatically set

to TKIP and you need to enter a Network key.

•If you choose WPA2-PSK, Data Encryption should be set to

AES and you need to enter a Network key.

5Tap Next.

6For EAP type, select either PEAP or Smart Card or Certificate

from the list and tap Finish. You return to the Configure Wireless

Networks page.

7Tap Connect. The CN50 prompts you to enter this network

information:

•User name

•Password

8Tap OK. Your device connects to the network.

9Make sure that your CN50 is talking to the network and that the

network can see your CN50. If you are connected to the wireless

network you will see a connected icon ( ) in navigation bar and

you will see the name of your network next to Wi-Fi in the Wireless

Manager.

Connecting the CN50 Using Bluetooth Communications

You CN50 is Bluetooth™-enabled, which lets you connect to other

Bluetooth devices, such as printers.

You need to turn on the Bluetooth radio before you can discover and

connect to other Bluetooth devices. By default, the radio is turned off.

To turn on the Bluetooth radio:

1Tap Start > Settings > Connections tab > Bluetooth > Mode tab.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 35

2Tap the Turn on Bluetooth check box.

3(Optional) To make the CN50 visible to other Bluetooth devices,

tap Make this device visible to other devices.

4Tap OK.

The Bluetooth radio maintains its state through a warm or cold

boot and maintains virtual COM ports. But, if you clean boot your

CN50 you need to recreate pairings to devices.

Connecting to a Bluetooth Scanner

You can connect to an Intermec Bluetooth scanner, such as the SF51

or SR61, by using the Wireless Scanning enabler.

To use the Wireless Scanning enabler:

1Tap Start > Settings > System tab > Wireless Scanning.

Chapter 2 — Connecting and Configuring the CN50

36 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

2Tap Add Device.

3To add a scanner by scanning a bar code on the CN50:

aTap Quick Connect and then tap Next.

bScan the bar code with the scanner and then tap Finish.

To search for scanners:

aTap Search and then tap Next. The CN50 looks for scanners,

and the Bluetooth device names of found scanners appears in

the list.

bTap the scanner device name in the list and then tap Next. The

scanner is paired with the CN50.

4To search for scanners:

aTap Search and then tap Next. The CN50 looks for scanners,

and the Bluetooth device names of found scanners appears in

the list.

bTap the scanner device name in the list and then tap Next. The

scanner is paired with the CN50.

5To manually add a scanner:

aTap Manual and then tap Next.

bEnter the Bluetooth address of the scanner in the entry field.

cTap Next. The scanner is paired with the CN50.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 37

Connecting the CN50 to a Wireless Printer

To configure your CN50 for Bluetooth wireless printing, you need to:

•make sure Bluetooth power is on. For help, see the procedure in

“Connecting the CN50 Using Bluetooth Communications” on

page 34.

•create an application that opens the wireless printing COM port on

your CN50. For help, see the Bluetooth Resource Kit, which is part

of the Intermec Developer Library (IDL), available from the

Intermec web site at www.intermec.com/idl.

•select the current wireless printer on the CN50. For help, see the

next procedure.

To select the current wireless printer:

1Select Start > Settings > System tab > Wireless Printing.

2Tap Search to find a printer, or tap Manual to enter a device

address. Follow the onscreen instructions to select the current

wireless printer.

3(Optional) Tap Print Test Page. The printer prints out the test

page.

Note: You can also print wirelessly from inside your applications

using Microsoft APIs with Bluetooth extensions for Winsock and

Bluetooth virtual COM ports. For help, see the IDL which is available

from the Intermec web site at www.intermec.com/idl.

Chapter 2 — Connecting and Configuring the CN50

38 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Connecting the CN50 Using Ethernet Communications

You connect your CN50 to your Ethernet network with an ethernet

cable and an AD24 Ethernet multidock or AD27 single dock with

Ethernet adapter.

To use your CN50 in an Ethernet network:

1Connect your CN50 to an ethernet network with an AD24.

Ethernet communications is automatically enabled on your CN50.

2Make sure that your CN50 is communicating with the network.

You should see the network connection icon ( ) in the navigation

bar.

Connecting the CN50 Using USB Communications

You can use the CN50 AC adapter to transmit data to and receive data

from a desktop PC or an Ethernet multidock through USB

communications. The USB port supports both USB client and USB

host. The port automatically senses the cable you are using and

determines which drivers to use. For more information about this

accessory and how to order it, see “Accessories” on page 91.

Managing Network Connections With iConnect

After you configure 802.11 or Ethernet network settings, you can use

the iConnect utility to:

•check the network connection status with a ping test

•change basic network parameters.

•Change Funk security profile settings.

•turn the 802.11 radio, Ethernet, phone, or Bluetooth radio on and

off.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 39

Turning a Network Connection on or off

Use the following procedure to turn a network connection on or off.

1Tap the iConnect icon ( ) in the lower right corner of the Today

screen.

2Choose Enable and then choose a network connection from the

list. A check mark next to the connection type indicates that the

connection is enabled.

Configuring or Changing Wireless Security Profile

Settings

Use the following procedure to configure or change wireless security

profile settings.

1Tap the iConnect icon ( ) in the lower right corner of the Today

screen.

2Choose Tools > Wireless Settings. The Profile Wizard appears.

3Choose a profile from the Profile list and change settings as needed.

For more information, see “Selecting a Funk Security Profile” on

page 42.

Configuring or Changing Wireless or Ethernet Network

Settings

Use the following procedure to configure or change wireless or

Ethernet network settings.

1Tap the iConnect icon ( ) in the lower right corner of the Today

screen.

2Do one of the following:

aChoose Tools > Wireless IP Settings.

aChoose Tools > Ethernet IP Settings.

3Change settings as needed and click ok.

A dialog box appears that shows the current settings for the

wireless or Ethernet network adapter.

Chapter 2 — Connecting and Configuring the CN50

40 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Checking the Connection Status with a Ping Test

Use the following procedure to check the connection status with a

ping test.

1Tap the iConnect icon ( ) in the lower right corner of the Today

screen.

2Choose Tools > Ping Test.

3Choose Ethernet or Wireless from the connection type list.

4Choose Ping my gateway or DHCP server if you are using DHCP.

Or, choose Ping the host address below and enter the host

address in the entry field.

5Tap Ping. The ping test runs and checks your connection. If the

connection is OK, “Connection Validated” appears.

Checking the Overall Connection Status

Use the following procedure to check the overall connection status.

1Tap the iConnect icon ( ) in the lower right corner of the Today

screen.

2Choose one of the following:

•Status > Ethernet

•Status > Wireless

A message box appears. iConnect checks these items in order:

•Network connection (Ethernet or wireless) enabled

•MAC address of the CN50 network adapter

•MAC address of the associated host

•IP address of the CN50

•Ping Status

3Tap Try Again to test the connection again.

If you are having trouble with your wireless connection, you can use

iConnect to verify available access points and networks, check

signal strength, and view other diagnostics. For help, see

“Troubleshooting the CN50” on page 75.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 41

Configuring Wireless Security

The CN50 provides four types of security for your wireless network:

•Wi-Fi Protected Access 2 (WPA2™)

•Wi-Fi Protected Access (WPA)

•802.1x

•WEP

This section explains how to configure wireless security on your CN50.

If you choose not to use security, see “Disabling Security” on page

54. Intermec recommends that you always implement security.

You must use either Funk or Microsoft security to implement your

security solution. For details, see the next section, “Choosing

Between Microsoft and Funk Security” on page 41.

If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this

section also assumes that your authentication server and

authenticators are properly configured.

Choosing Between Microsoft and Funk Security

The CN50 supports both Funk and Microsoft security, which

dynamically select wireless networks based on your preferences. The

option you choose depends on your network security needs.

•If you are using the CN50 in a static environment that requires a

high level of security, you should use Funk security, which offers

Note: If you choose Exit iConnect from the menu, the desktop icon

disappears. To restore the iConnect desktop icon, warm boot the

CN50.

Note: Your security choice does not depend on your authentication

server. For example, you can choose Funk security if you use Microsoft

Active Directory® to issue certificates.

Chapter 2 — Connecting and Configuring the CN50

42 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

support for LEAP and TTLS and configuration for up to four

profiles.

•To use Funk security, you need to select a profile. For help, see the

next section, “Choosing Between Microsoft and Funk Security.”

•If you are primarily using the CN50 to connect to WiFi hotspots,

you may want to use Microsoft security.

To use Microsoft security, you need to select it as your security

choice. For help, see “Selecting Microsoft as Your Security

Choice” on page 46.

Selecting a Funk Security Profile

You can define up to four profiles for Funk security. Different profiles

let your CN50 communicate in different networks without having to

change all of your security settings. For example, you may want to set

up one profile for the manufacturing floor and one for the warehouse.

By default, the active profile is Profile 1.

Selecting a Funk Security Profile

Use the following procedure to select a Funk security profile.

1Start Intermec Settings.

2Choose Communications > 802.11 Radio > Funk Security.

3Choose a profile. A list of configurable settings appears.

4(Optional) In the Profile Label text box, enter a meaningful name

for your profile.

5Configure your security settings. For help, see the next sections.

6Repeat Steps 3 through 5 for each profile you want to define.

7Set an active profile by choosing it in the Active Profile list.

8Save your settings.

Note: You can also use the Profile Wizard to configure most wireless

security settings. To start the Profile Wizard, tap the iConnect icon in

the lower right corner of the Today screen and select Tools > Wireless

Settings.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 43

Configuring WPA Security With Funk Security

Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-PSK, or

WPA2-PSK security on your CN50 with Funk security.

1Make sure the communications and radio parameters on your

CN50 are configured.

2Make sure Funk is selected as your security choice.

3Start Intermec Settings.

4Choose Communications > 802.11 Radio > Funk Security.

5Select the profile you want to configure.

6For Association, choose WPA or WPA2. Encryption

automatically defaults to TKIP or AES, respectively.

7For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS.

8If you choose TTLS or PEAP:

aFor Prompt for Credentials, choose Enter credentials now.

bEnter a User Name and User Password.

cFor Validate Server Certificate, choose Yes.

9If you choose TLS:

aLoad a user and root certificate on your CN50. For help, see

“Loading a Certificate” on page 53.

bEnter a User Name and Subject Name.

cFor Validate Server Certificate, choose Yes.

d(Optional) To increase your level of security, enter a Server 1

Common name and a Server 2 Common name.

Note: You can use Prompt for Credentials to troubleshoot your

network connection.

Note: The correct date must be set on your CN50 when you enable

Validate Server Certificate.

Chapter 2 — Connecting and Configuring the CN50

44 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Configuring WPA or WPA2 with Funk Security

Use the following procedure to configure WPA or WPA2 with Funk

security.

1Make sure the communications and radio parameters on your

CN50 are configured.

2Make sure Funk is selected as your security choice.

3Start Intermec Settings.

4Choose Communications > 802.11 Radio > Funk Security.

5Select the profile you want to configure.

6For Association, choose WPA or WPA2.

7For 8021x, choose None.

8For Pre-Shared Key, enter the pre-shared key or passphrase.

The pre-shared key must be a value of 32 hex pairs preceded by 0x

for a total of 66 characters. The value must match the key value on

the access point. The passphrase must be from 8 to 63 characters.

After you enter a passphrase, the CN50 internally converts it to a

pre-shared key. This value must match the passphrase on the

authenticator.

9Save your settings.

Configuring 802.1x Security With Funk Security

Use the following procedure to configure 802.1x security with Funk

security.

1Make sure the communications and radio parameters on your

CN50 are configured.

2Make sure Funk is selected as your security choice.

3Start Intermec Settings.

4Choose Communications > 802.11 Radio > Funk Security.

5Select the profile you want to configure.

6For Association, choose Open.

7For Encryption, choose WEP.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 45

8For 8021x, choose TTLS, PEAP, or TLS.

9If you chose TTLS or PEAP:

aEnter a User Name.

bFor Prompt for Credentials, choose Enter credentials now.

cEnter a User Password.

dFor Validate Server Certificate, choose Yes.

10 If you choose TLS:

aLoad a user and root certificate on your CN50. For help, see

“Loading a Certificate” on page 53.

bFor Validate Server Certificate, choose Yes.

cEnter a User Name and Subject Name.

d(Optional) To increase your level of security, enter a Server 1

Common name and a Server 2 Common name.

11 (Optional) To increase your level of security, enter a Server 1

Common name and a Server 2 Common name.

12 Save your settings.

Configuring LEAP Security

Use the following procedure to configure LEAP security.

1Make sure the communications and radio parameters on your

CN50 are configured.

2Make sure Funk is selected as your security choice.

3Start Intermec Settings.

4Choose Communications > 802.11 Radio > Funk.

5Select the profile you want to configure.

6For 8021x, choose LEAP.

7For Association, choose Open, WPA, WPA2, or Network EAP.

Encryption automatically defaults to TKIP if you choose WPA,

Note: You can use Prompt for Credentials to troubleshoot your

network connection.

Chapter 2 — Connecting and Configuring the CN50

46 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

AES if you choose WPA2, and WEP if you choose Open or

Network EAP.

8For Prompt for Credentials, choose Enter credentials now.

9Enter a User Name and User Password.

10 Save your settings.

Configuring Static WEP Security With Funk Security

Use the following procedure to configure static WEP security with

Funk.

1Make sure the communications and radio parameters on your

CN50 are configured.

2Make sure Funk is selected as your security choice.

3Start Intermec Settings.

4Choose Communications > 802.11 Radio > Funk Security.

5Select the profile you want to configure.

6For Association, choose Open.

7For Encryption, choose WEP.

8For 8021x choose None.

9Define a value for the keys you want to use. You can define up to

four keys (Key 1 through Key 4).

Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes

long depending on the capability of the radio. Set a 5- byte value for

64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be

preceded by 0x and contain 5 or 13 hex pairs.

10 For Transmit key, choose the key you want to use for transmitting

data.

11 Save your settings.

Selecting Microsoft as Your Security Choice

The default security setting is Funk. If you want to use Microsoft

security, you need to select it as your security choice. After you select

Microsoft as your security choice, you will be prompted to save your

settings and reset your CN50 for your change to take effect.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 47

With Microsoft as your security choice, you can configure:

•WPA

•802.1x

•Static WEP

Selecting Microsoft Security

Use the following procedure to select Microsoft security.

1Start Intermec Settings. For help, see “Configuring the CN50” on

page 28.

2Choose Communications > 802.11 Radio > Security Choice.

3From the Security Choice list, select Microsoft Security. An alert

box appears telling you that you must save your settings and warm

boot the CN50 for the new security choice to take effect.

4Choose Yes. The CN50 resets and starts with Microsoft Security as

the Security Choice.

Configuring WPA Security With Microsoft Security

Use these procedures to set WPA-802.1x and WPA-PSK security on

your CN50 with Microsoft security

1Make sure the communications and radio parameters on your

CN50 are configured.

2Start Intermec Settings.

3Choose Communications > 802.11 Radio > Microsoft Security.

4For Infrastructure Mode, choose Infrastructure.

5For Network Authentication, choose WPA. Data Encryption

automatically defaults to TKIP.

6For 802.1x Authentication, choose either MD5, TLS, or PEAP.

7If you choose TLS:

aChoose Properties > Run App. The Auth. Settings dialog box

appears.

bChoose Select.

Chapter 2 — Connecting and Configuring the CN50

48 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

cSelect your certificate from the list and press Enter. The User

Logon dialog box appears.

dEnter a User Name and Domain and press Enter.

8If you choose PEAP:

aChoose Properties > Run App. The Auth. Settings box appears.

bChoose Validate Server and press Enter. When the radio starts

to authenticate, the Network Password dialog box appears.

cEnter a User Name and Password and select Save Password.

d(Optional) In the Domain field, enter the Active Directory

domain associated with the user account.

9Save your settings.

Enabling WPA-PSK With Microsoft Security

Use the following procedure to enable WPA-PSK With Microsoft

Security.

1Make sure the communications and radio parameters on your

CN50 are configured.

2Start Intermec Settings.

3Choose Communications > 802.11 Radio > Microsoft Security.

4For Infrastructure Mode, choose Infrastructure.

5For Network Authentication, choose WPA-PSK. Data

Encryption automatically defaults to TKIP.

6For Pre-Shared Key, enter the pre-shared key or the passphrase.

The pre-shared key must be a value of 32 hex pairs preceded by 0x

for a total of 66 characters. The value must match the key value on

the authenticator. The passphrase must be from 8 to 63 characters.

After you enter a passphrase, the CN50 internally converts it to a

pre-shared key.

7Save your settings.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 49

Configuring 802.1x Security with Microsoft Security

Use the following procedure to configure 802.1x security with

Microsoft security.

1Make sure the communications and radio parameters on your

CN50 are configured.

2Start Intermec Settings.

3Choose Communications > > 802.11 Radio > Microsoft

Security.

4For Infrastructure Mode, choose Infrastructure.

5For Network Authentication, choose Open.

6For Data Encryption, choose WEP.

7For 802.1X Authentication, choose TLS or PEAP.

8If you choose TLS:

aChoose Properties > Run App. The Auth. Settings box appears.

bChoose Select.

cSelect your certificate from the list and press Enter. The User

Logon dialog box appears.

dEnter a User Name and a Domain.

9If you choose PEAP:

aChoose Properties > Run App. The Auth. Settings box appears.

bSelect Validate Server and press Enter. When the radio starts

to authenticate, the Network Password dialog box appears.

cEnter a User Name and Password and select Save Password.

d(Optional) In the Domain field, enter the domain.

ePress Enter.

10 For Network Key Setting, choose Automatic.

11 Save your settings.

Chapter 2 — Connecting and Configuring the CN50

50 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Configuring Static WEP Security With Microsoft Security

Use the following procedure to configure static WEP security with

Microsoft security.

1Make sure the communications and radio parameters on your

CN50 are configured.

2Start Intermec Settings.

3Choose Communications > > 802.11 Radio > Microsoft

Security.

4For Network Authentication, choose Open.

5For Network Authentication, choose WPA. Data Encryption

automatically defaults to TKIP.

6For 802.1x Authentication, choose either MD5, TLS, or PEAP.

7If you choose TLS:

aChoose Properties > Run App. The Auth. Settings dialog box

appears.

bChoose Select.

cSelect your certificate from the list and press Enter. The User

Logon dialog box appears.

dEnter a User Name and Domain and press Enter.

If you choose PEAP:

eChoose Properties > Run App. The Auth. Settings box appears.

fChoose Validate Server and press Enter. When the radio starts

to authenticate, the Network Password dialog box appears.

gEnter a User Name and Password and select Save Password.

h(Optional) In the Domain field, enter the Active Directory

domain associated with the user account.

8Save your settings.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 51

Enabling WPA-PSK with Microsoft Security

Use the following procedure to enable WPA-PSK with Microsoft

security.

1Make sure the communications and radio parameters on your

CN50 are configured.

2Start Intermec Settings.

3Choose Communications > 802.11 Radio > Microsoft Security.

4For Infrastructure Mode, choose Infrastructure.

5For Network Authentication, choose WPA-PSK. Data

Encryption automatically defaults to TKIP.

6For Pre-Shared Key, enter the pre-shared key or the passphrase.

The pre-shared key must be a value of 32 hex pairs preceded by 0x

for a total of 66 characters. The value must match the key value on

the authenticator. The passphrase must be from 8 to 63 characters.

After you enter a passphrase, the CN50 internally converts it to a

pre-shared key.

This value must match the passphrase on the authenticator.

7Save your settings.

Configuring 802.1x Security with Microsoft Security

Use the following procedure to configure 802.1x security with

Microsoft.

1Make sure the communications and radio parameters on your

CN50 are configured.

2Start Intermec Settings.

3Choose Communications > 802.11 Radio > Microsoft Security.

4For Infrastructure Mode, choose Infrastructure.

5For Network Authentication, choose Open.

6For Data Encryption, choose WEP.

7For 802.1X Authentication, choose TLS or PEAP.

Chapter 2 — Connecting and Configuring the CN50

52 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

8If you choose TLS:

aChoose Properties > Run App. The Auth. Settings box

appears.

bChoose Select.

cSelect your certificate from the list and press Enter. The User

Logon dialog box appears.

dEnter a User Name and a Domain.

If you choose PEAP:

eChoose Properties > Run App. The Auth. Settings box appears.

fSelect Validate Server and press Enter. When the radio starts

to authenticate, the Network Password dialog box appears.

gEnter a User Name and Password and select Save Password.

h(Optional) In the Domain field, enter the domain.

iPress Enter.

9For Network Key Setting, choose Automatic.

10 Save your settings.

Configuring Static WEP Security With Microsoft Security

Use the following procedure to configure static WEP security with

Microsoft security.

1Make sure the communications and radio parameters on your

CN50 are configured.

2Start Intermec Settings.

3Choose Communications > 802.11 Radio > Microsoft Security.

4For Network Authentication, choose Open.

5For Data Encryption, choose WEP.

6For Network Key Setting, choose Enter Key and Index.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 53

7For Network Key Value, enter an ASCII key or a hex key that is

either 5 bytes or 13 bytes long depending on the capability of the

radio.

Set a 5-byte value for 64-bit WEP or a 13-byte value for 128-bit

WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex

pairs.

8For Network Key Index, select the key you want to use for data

transmission.

9Save your settings.

Loading a Certificate

To use transport layer security (TLS) with WPA or 802.1x security, you

need a unique client certificate on the CN50 and a trusted root

certificate authority (CA) certificate. Certificates are pieces of

cryptographic data that guarantee a public key is associated with a

private key. They contain a public key and the entity name that owns

the key. Each certificate is issued by a certificate authority.

To import a root certificate:

1Tap the iConnect icon ( ) in the lower right corner of the Today

screen. The iConnect pop-up menu appears.

2Select Tools > Wireless Settings. The Profile Wizard appears.

3Tap Edit Selected Profile > Security tab > Get Certificates.

Chapter 2 — Connecting and Configuring the CN50

54 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

4To import a root certificate:

aTap the <<< button next to the Import Root Certificate field

to select the root certificate (DER-encoded .cer file) to import.

bClick Import Root Cert to install the selected certificate.

5To import a user certificate:

aTap the <<< button next to the Certificate Path field to select

the user certificate (DER-encoded .cer file without the private

key) to import.

bTap the <<< button next to the Key Path field to select the

private key (.pvk file) which corresponds to the user certificate

you selected.

To import a certificate from an IAS server:

aTap Web Enrollment.

bEnter the User, Password, and Server (IP address) to log into

the server.

cTap OK. A dialog box appears asking if you want to load the

root certificate.

dTap OK. The Enrollment Tool message box appears telling you

that the certificate has been added.

eTap OK to close the message box.

Disabling Security

If you choose not to use security with your wireless network, you can

disable it on the CN50. Intermec recommends that you always set

security in your network.

To disable security:

1Start Intermec Settings. For help, see “Configuring the CN50” on

page 28.

Note: PFX encoded certificates are also supported. Tap the Import

pfx button to import a PFX encoded certificate.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 55

2Choose Communications > 802.11 Radio > Security Choice and

select Microsoft Security. An alert box appears telling you that

you must save your settings and warm boot the CN50 for the new

security choice to take effect.

3Choose Yes. The CN50 resets and starts with Microsoft Security as

the Security Choice.

4Start Intermec Settings.

5Choose Communications > 802.11 Radio > Microsoft Security.

6For Network Authentication, choose Open.

7For Data Encryption, choose Disabled.

8Tap OK. Your settings are saved.

Configuring the Phone

The CN50 supports two types of mobile wireless phone technology:

•CDMA

•UMTS

With the radio module installed in the CN50, you can send and receive

telephone calls as well as transmit data through wide-area (WAN)

cellular networks.

The CN50 provides a phone speaker, microphone, and speakerphone.

It also supports Bluetooth headsets or hands-free kits. The factory

default setting for the phone is disabled.

After you activate the phone with the wireless carrier of your choice,

you can customize the features of the phone and network settings. For

help, refer to the online help on your CN50.

Turning On the Phone Using the Wireless Manager

You can use the Wireless Manager to enable and disable Bluetooth,

Wi-Fi, and the phone on your CN50.

1Tap Start > Settings > Connections tab > Wireless Manager.

Chapter 2 — Connecting and Configuring the CN50

56 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

2In the Wireless Manager, tap Phone. The phone turns on.

3Tap Menu > Phone Settings to configure the phone. For help, see

“Activating the CDMA Phone.”.

4Tap Done to close the Wireless Manager.

Activating the CDMA Phone

The CDMA WWAN radio module is configured at the factory. To

activate your CDMA CN50 device, you need to contact the carrier you

have chosen and set up accounts for each device. Use the following

table to view the carriers that Intermec currently supports. If your

carrier is not listed in the table, please contact Intermec product

support to see if it is now supported.

Currently Supported Carriers

The carrier will require the Mobile Equipment Identifier (MEID) to

start the activation process. You can find the MEID:

•on a label located in the upper right corner of the battery

compartment.

•on the outside of the CN50 shipping box.

Country Carrier

United States Sprint & Verizon

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 57

The activation process is slightly different for each CDMA carrier.

Your carrier sales contact and an Intermec representative can guide

you through the process.

Values Required for CDMA Phone

The following table shows the carriers, the correct activation method

to use, and the values that you need to activate your phone (if

required).

Values Required for CDMA Activation

After you complete the activation process, the settings you enter are

permanently stored in the CDMA module. Changing the OS or SSPB

loads will not affect any of the settings or activation parameters stored

in the WAN modem.

Starting the Activation Wizard

Use the following procedure to start the Activation Wizard.

1Tap Start > Phone.

2In the Phone application, tap Menu > Activation Wizard from the

bottom of the screen.

Activating the CN50 on Sprint

Use the following procedure to activate a CN50 programmed for

Sprint. Before activating the CN50, you need to set the local date and

time.

Carrier Activation Method Activation Values You Need

Sprint Sprint Hands Free MEID

Verizon Dial *22899 or

Activation Wizard

None - all parameters are automatically transferred

wirelessly.

You can also use the Activation Wizard with

Verizon.

Note: The CN50 must be activated within 24 hours of contacting

Sprint with the MEID.

Chapter 2 — Connecting and Configuring the CN50

58 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

1In a strong signal area, turn on or reboot the CN50 to

automatically start the Hands Free Activation wizard.

2If activation is unsuccessful on the first attempt, the wizard will

countdown from 60 seconds and try again. It will continue this

process four times before it stops. At this point, you can reboot the

CN50 to retry activation or contact Intermec Support.

3The wizard states when the activation is successful. You can test the

service by navigating to a web site or making a phone call.

Activating the CN50 on Verizon

Use the following procedures to activate a CN50 programmed for

Verizon. The voice service must be activated before you can activate the

data service.

Activating the Voice Service

Use the following procedure to activate voice service for Verizon.

1Dial *228 to initialize the Verizon programming.

Note: You can stop the activation process at anytime by tapping

Cancel. The wizard will start the process again the next time you boot

up the CN50.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 59

2Dial 1 when prompted to complete the process.

This will activate the voice service on the CN50 and program the

phone number into the cell phone.

3A popup box will state when the programming is successful. When

you close the popup box, the phone will reset.

Activating the Data Service

Use the following procedures to activate data service for Verizon.

1Tap Start > Settings > Connections > Connection icon.

2Tap Manage existing connections.

3Select the InternetPPP #777 and choose Edit.

4Confirm that the Connection name is correct and then tap Next.

5In the Enter the Number to dial box, enter #777 and tap Next.

6Enter your username: <10_digit_#>@vzw3g.com.

Where <10_digit_#> is your actual 10 digit phone number. For

example, 8005551212@vzw3g.com. To determine your phone

number, go to the phone application and tap Menu > Options.

7Enter the password: vzw (case-sensitive).

8Tap Finish.

You can test the data service by navigating to a web site using

Internet Explorer.

Activating the UMTS Phone

You use a SIM card to activate the UMTS/HSPA phone on the CN50.

You can purchase the SIM card from your network provider. You insert

the SIM card in the battery cavity on the back of the CN50.

To install the SIM card:

1Press ^ to turn off the CN50.

2Disconnect the handstrap from the top of the CN50.

3Push forward on the battery release tab until the battery releases,

and then lift the battery away from the CN50.

Chapter 2 — Connecting and Configuring the CN50

60 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

4Swing the card access door clockwise to expose the SIM card and

microSD card slots.

5Insert the SIM card into the top slot until it clicks in place.

6Close the card access door.

7Insert the battery and press down until it clicks in place. Reconnect

the handstrap.

8Press ^ to turn on the CN50.

Making a Phone Call

After you activate your phone, you are ready to start making phone

calls. The icon in the navigation bar will change to indicate that the

radio is now active.

1Tap Start > Phone.

2Tap the keys to enter the telephone number you want to call.

3Tap the Talk button.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 61

Connecting to an ISP

You can connect to your Internet Service Provider (ISP), and use the

connection to send and receive e-mail messages and view web pages.

Get an ISP dial-up access telephone number, a user name, and a

password from your ISP.

Once the CN50 is connected, you can:

•send and receive message by using Messaging (Outlook E-mail).

•visit web pages by using Internet Explorer Mobile.

Tap the Help icon at any time to view additional information for the

wizard or the settings. To connect to an ISP:

1Tap Start > Settings > Connections tab > Connection.

2Under My ISP, tap Add a new modem connection.

3Enter a name for the connection, such as “ISP Connection.”

4If using an external modem connected to your CN50 with a cable,

select Hayes Compatible on COM1 from the Select a modem

drop-down list.

5Tap Next.

6Enter the access phone number and then tap Next.

7Enter the User name, Password, and Domain (if provided by an

ISP or your network administrator).

8Tap Finish.

9Tap the Advanced tab from the Connections screen and then tap

Dialing Rules.

10 Select Use dialing rules, tap ok at the dialog box, and then tap

Edit.

11 Specify your current phone type and then tap ok until you exit and

return to the Settings page.

Chapter 2 — Connecting and Configuring the CN50

62 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Connecting to a Network With a VPN Server

A VPN connection helps you to securely connect to servers, such as a

corporate network, through the Internet. Before you can make a VPN

connection, you will need the following items from your network

administrator:

•User name

•Password

•Domain name

•TCP/IP settings

•Host name or IP address of the VPN server

To create a VPN server connection:

1Tap Start > Settings > Connections.

2Under My Work Network, tap Add a new VPN server connection.

3In the Name field, enter a name for the connection, such as your

company name.

4In the Host name / IP field, enter the VPN server name or IP

address.

5Select the VPN type of authentication to use with your CN50. If

you are not sure which option to choose, check with your network

administrator.

6Tap Next.

7Select a way for the CN50 to authenticate the connection. If you

select A pre-shared key, enter the key provided by your network

administrator.

Chapter 2 — Connecting and Configuring the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 63

8Click Next.

9Enter the User name, Password, and Domain (if provided by an

ISP or your network administrator).

10 Tap Finish.

Chapter 2 — Connecting and Configuring the CN50

64 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Developing and Installing Applications

This chapter includes information on developing and

installing applications for the CN50.

•Developing Applications for the Computer

•Installing Applications on the CN50

•Updating the System Software

Chapter 3 — Developing and Installing Applications

66 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Developing Applications for the Computer

Use the Intermec Resource Kits to develop applications to run on the

CN50. The Resource Kits are a library of C++, .NET, Java, and web

components grouped by functionality that you can use to create

applications for the computer. The Resource Kits are part of the

Intermec Developer Library (IDL), and can be downloaded from the

Intermec web site at www.intermec.com/idl. For more information,

see the Intermec Developer Library (IDL) Resource Kit

Developer’s Guide.

Packaging Your Application

For very simple applications, the executable file may be the only file

you need to deploy. More typically, you will have a set of files to install.

You can also copy a directory structure that contains the application,

supporting files, DLLs, images, and data files.

Intermec recommends using .cab files to install your applications. The

CN50 uses standard Windows Mobile .cab files and will install

third-party .cab files.

Choosing a Target Location

You can have your .cab file place your application in any of these

memory locations on the CN50:

•The ObjectStore.

•The optional microSD card. Depending on available disk space,

you may want to consider installing your application files on the

microSD card. Using a microSD card creates the Storage Card

folder on the CN50.

•The non-volatile Flash File Store. Applications and data in the

Flash File Store will persist through a clean boot.

Files copied to any of these locations are safe when you cold boot the

computer as long as the AutoRun system is installed in the appropriate

location. When you copy a .cab file to the \CabFiles folder, the folder

automatically extracts that .cab file on every cold boot.For more

information about AutoRun, see the Intermec Developer Library

(IDL) Resource Kit Developer’s Guide.

Chapter 3 — Developing and Installing Applications

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 67

Installing Applications on the CN50

You can install files and applications on the computer by using:

•SmartSystems Foundation.

•Microsoft ActiveSync.

•Scan to Load hands-free software loading function of

SmartSystems Foundation

•a microSD card.

For more information on installing applications, see the Intermec

Developer Library (IDL) Resource Kit Developer’s Guide.

Installing Applications Using SmartSystems Foundation

Console

Your CN50 is SmartSystems-enabled, which lets you use the

SmartSystems console to install Intermec applications on your CN50.

The console is part of SmartSystems Foundation. For more

information, go to the Intermec web site at

www.intermec.com/SmartSystems.

To use SmartSystems console to install an application:

1Download your application file from the Intermec web site and

unzip it on your desktop PC.

2Double-click the application file to install it. The application file

should appear in the Software Vault.

3From the SmartSystems console in the Software Vault,

drag-and-drop the application onto each CN50 in your network, or

drop the application on a group of computers contained in a

folder.

Installing Applications Using Microsoft ActiveSync

You can send applications from your PC to your CN50 using Microsoft

ActiveSync. To download ActiveSync or the Windows Mobility Center,

go to www.windowsmobile.com/getstarted.

To install an application on the computer using ActiveSync:

1On your PC, copy the .cab file you want to download to your CN50.

Chapter 3 — Developing and Installing Applications

68 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

2Create an ActiveSync connection between your PC and CN50. For

help, see “Connecting to a PC” on page 31.

3Click Explore. The Mobile Device window opens.

4Double-click My Windows Mobile-Based Device.

5Navigate to the folder you want to copy the .cab file to, and paste

the .cab file in the folder.

6On your CN50, tap Start > Programs > File Explorer > and

navigate to the location of the .cab file.

7Tap the .cab file to install it.

Installing Applications Using a Scan-to-Connect Bar Code

You can use the Scan-to-Connect function in SmartSystems

Foundation to create a bar code that loads software. The bar code

contains the address of the server where the software to download is

located. Once you scan the bar code, it finds the server, downloads the

file, and installs it on the mobile computer. For more information on

installing applications using a Scan-to-Connect bar code, see the

SmartSystems Foundation Help.

Installing Applications Using a MicroSD Card

You can also use a microSD card to install applications.

1Suspend the CN50 and remove the microSD card.

Chapter 3 — Developing and Installing Applications

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 69

2Insert the microSD card into a microSD adapter card and then

place it in the storage card reader connected to your PC.

3Copy your application file to the microSD card.

4Remove the microSD card from the adapter card and insert it into

the CN50.

5On your CN50, navigate to the storage card folder and run your

application.

Updating the System Software

The CN50 uses Image Update to update the operating system (OS)

and system software. Image Update uses packages to allow for smaller

and faster updates because the contents are stored in ROM. Packages

persist through a cold or clean boot and cannot be removed by the

end user. The Image Update process also provides strengthened

security because all packages are signed.

Image Update packages (.pkg or .pks files) may contain elements such

as DLLs, executable (.exe) files, and .cab files.

•You can update multiple computers at the same time using the

SmartSystems Console. For help, see the next section, “Updating

Multiple Computers Using SmartSystems Console”.

•You can update individual computers by transferring the packages

to the CN50 and then installing them from the CN50.

If you are using SmartSystems to update the CN50, you can choose to

send the updates silently. For more information, see “Sending Silent

Update Packages to the CN50” on page 71.

Updating Multiple Computers Using SmartSystems Console

You can use the SmartSystems console to update the operating system

or system software on your CN50. The console is part of SmartSystems

Foundation and is available from the Intermec web site through the

Intermec Developer Library (IDL). Before you can upgrade your CN50,

you need:

•SmartSystems Foundation. To download SmartSystems

Foundation, go to www.intermec.com/SmartSystems and click

on the Downloads tab.

Chapter 3 — Developing and Installing Applications

70 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

•the SmartSystems bundles you want to install. The SmartSystems

bundle contains the Image Update package file. These

SmartSystems bundles are available from the Intermec web site at

www.intermec.com/. Go to Support > Downloads.

To update the CN50 using SmartSystems Foundation:

1On your desktop PC, open the SmartSystems Foundation console.

2Make sure the SmartSystems Foundation console and the

computer are on the same subnet.

3Make sure the computer is in a charge dock or communications

dock, or that device power management is disabled.

4Download the SmartSystems bundle to your PC.

5Double-click the .exe file on your PC. An InstallShield application

starts.

6From the SmartSystems console, locate the bundle(s) to install.

7Drag the application to each computer you want to update or to a

group of computers in a folder. The SmartSystems console installs

the update on your computers.

8After the download is complete, your CN50 begins the update

process and automatically performs a cold boot.

The CN50 then boots into a special Update Loader mode where the

computer has no connections and is completely unusable. This

process can take anywhere from 30 seconds to 15 minutes

depending on the update.

9After the update is complete, the CN50 cold boots again. When a

confirmation dialog box appears requesting user input, dismiss it.

Note: The SmartSystems console indicates that your CN50 is offline,

by displaying a red stop sign symbol, until the CN50 reboots and

reconnects to the system.

Chapter 3 — Developing and Installing Applications

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 71

Sending Silent Update Packages to the CN50

If you want to automatically download and send update packages to

your computers, you can purchase a SmartSystems AutoDeploy

License. The silent updates do not require any user intervention and

begin when you choose to have the update process start. SmartSystems

Foundation users are notified when update packages are released so

that they can download them and update their Intermec computers.

For more information, see the SmartSystems Foundation Help.

Updating Individual Computers

You can download update packages from your PC to the CN50 using

Microsoft ActiveSync or any other file transfer method you choose. If

you need to download ActiveSync or the Windows Mobility Center, go

to www.windowsmobile.com/getstarted.

To update an individual computer:

1Download the Image Update packages you want to install from the

Intermec web site at www.intermec.com/. Go to Support >

Downloads.

2Transfer the Image Update packages from your PC to the CN50.

3On your CN50, tap Start > Programs > File Explorer and navigate

to the location of the Image Update package.

4Double-tap the package to install it. Your CN50 begins the update

process and automatically performs a cold boot.

The CN50 boots into a special Update Loader mode where the

computer has no connections and is completely unusable. This

process can take anywhere from 30 seconds to 15 minutes

depending on the update.

5After the update is complete, the CN50 cold boots again. When a

confirmation dialog box appears requesting user input, dismiss it.

Chapter 3 — Developing and Installing Applications

72 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Troubleshooting and Maintaining the CN50

If you encounter any problems while using the CN50, look in

this chapter to find a possible solution. You will also find

information on routine maintenance. This chapter contains

these sections:

•Calling Product Support

•Troubleshooting the CN50

•Resetting the CN50

•Cleaning the CN50

Chapter 4 — Troubleshooting and Maintaining the CN50

74 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Calling Product Support

If you cannot find the answer to your problem in the

“Troubleshooting the Computer” section, you can visit the Intermec

technical knowledge base (Knowledge Central) at

intermec.custhelp.com to review technical information or to request

technical support. If you still need help after visiting Knowledge

Central, you may need to call Product Support.

To talk to an Intermec Product Support representative, call:

1-800-755-5505

Before you can call Intermec Product Support, make sure you have the

following information ready:

•Configuration number

•Serial number

•Firmware and software version numbers

•The language your custom application was written in and the tools

you used to create it

Consult your application developer for information on your custom

application.

Finding Your Configuration Number

To find the configuration number of your CN50:

•Look at the CN (configuration number) and SN (serial number)

fields on the label inside the battery compartment.

Finding Your Software and Firmware Version Numbers

To find your mobile computer’s software and firmware version

number:

1Tap Start > Settings > About.

2Tap the Packages tab to find software version numbers.

3Tap the Build tab to find the firmware version.

Chapter 4 — Troubleshooting and Maintaining the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 75

Troubleshooting the CN50

Use this section to troubleshoot some common problems you may

experience with your CN50.

If you send the CN50 in for service, it is your responsibility to save the

computer data and configuration. Intermec is responsible only for

ensuring that the hardware matches the original configuration when

repairing or replacing the computer.

Problems While Configuring the CN50

Problem Solution

You cannot type a character on the keypad

or you can only type uppercase or

lowercase letters.

You may have locked a modifier key on the keypad.

Press the necessary key sequence to unlock the key. For

help, see “Using the Keypad” on page 8.

You press the Power key and nothing

happens.

•Make sure the backlight is on.

•Make sure you have a charged battery that is

installed correctly. For help, see “Charging the

Battery” on page 4.

•The battery may be discharged. Replace the battery

with a spare charged battery, or charge the battery.

•Reset the CN50. For help, see “Resetting the

CN50” on page 79.

You insert a microSD card and cannot

find the SDMMC Disk folder on the

CN50.

•The microSD card may not be installed correctly.

Insert the microSD card as described in Steps 2

through 4 of “Installing a microSD Card” on

page 22.

•The microSD card may be damaged. Try another

microSD card.

The Battery status LED is on. •If the battery status LED is a steady green, the

battery is more than 95% charged and computer is

on a charger.

•If the battery status LED is blinking red, then the

battery is low. Replace or charge the battery.

•If the battery status LED is a steady red, the main

battery is on charge.

Chapter 4 — Troubleshooting and Maintaining the CN50

76 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Problems With Wireless Connectivity

Problems While Configuring 802.1x Security

The computer appears to be locked up

and you cannot enter data.

•Press the Power key to turn off the computer, then

press the power key again to turn it on.

•Cold boot the CN50. For help, see “Cold Booting

the CN50” on page 79.

•Try reloading the firmware. For help, see

“Updating the System Software” on page 69.

•If the computer does not boot or reset, contact your

Intermec representative for help.

You tap the screen and nothing happens. •Align your screen. For help, see “Aligning the

Touch Screen” on page 14.

•Make sure the CN50 is not locked.

Problem Solution

The CN50 is connected to the network

and you move to a new site to collect data.

Your CN50 now shows you are not

connected to the network.

Move closer to an access point or to a different location

to reestablish communications until you reconnect

with the network. Any data collected while out of range

is transmitted over the network.

The CN50 appears to be connected to the

network, but the host computer is not

receiving any information from the CN50.

There may be a problem with the connection between

the access point and the host computer. Check with

network administrator or use your access point user’s

manual.

Problem Solution

The CN50 indicates that it is

authenticated, but it does not

communicate with the host.

Make sure the CN50 IP address, host IP address, subnet

mask, default router are configured for network.

The CN50 does not appear to be

authenticating and a network connection

icon does not appear on the toolbar.

•The CN50 may not be communicating with the

access point. Make sure the CN50 network name

matches the access point network name (SSID).

•802.1x security network may not be active. Make

sure the server software is properly loaded and

configured on the server PC. See server software

documentation for help.

Problem Solution

Chapter 4 — Troubleshooting and Maintaining the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 77

A network connection icon appears in the

toolbar, but then disappears.

•The CN50 may not be communicating with the

intended access point. Make sure the CN50 network

name matches the access point network name.

Default network name is “INTERMEC.”

•Access point may not be communicating with

server. Ensure the access point is turned on,

properly configured, and has 802.1x security

enabled.

You are setting up multiple access points

in a network, with different SSIDs, and

the connection fails.

The CN50 does not save WEP key values when

changing the SSID. Reenter the WEP key value after

changing the SSID and save your changes. You should

now be able to connect to the different access points.

The CN50 indicates it is not

authenticated.

Make sure that:

•the User Name and Password parameters on the

CN50 must match the user name and password on

authentication server. You may need to reenter the

password on both the CN50, authentication server.

•on your authentication server, the user and group

are allowed and the group policy is allowed to log

into the server. For help, see the documentation that

shipped with your authentication server software.

•the IP address and secret key for access point must

match the IP address and secret key on the

authentication server. You may need to reenter the

IP address and secret key on both your access point

and authentication server.

•the authentication server software is running on the

server PC.

You receive a message saying “The server

certificate has expired or your system date

is incorrect” after you perform a clean

boot on the CN50.

Date and time are not saved when you perform a clean

boot. Reenter the date and time, and then save your

changes.

Problem Solution

Chapter 4 — Troubleshooting and Maintaining the CN50

78 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Problems Reading Bar Codes

Problem Solution

You cannot see a red beam of light from

the imager when you press the Scan

button and aim the imager at a bar code

label.

•You may be too far away from the bar code label. Try

moving closer to the bar code label and scan it again.

•You may be reading the bar code label “straight on.”

Change the reading angle and try again.

•Move within two feet of a wall to test the effective

scan of the scanner. For help scanning bar codes, see

“Reading Bar Codes” on page 18.

When you release a Scan button or handle

trigger, the Good Read light does not

turn off.

The Good Read light will remain on if you configure

the computer to use continuous/edge triggering. If you

configure the computer for level triggering and the

Good Read light remains on, there may be a problem.

Press one of the Scan buttons or pull the trigger again

without scanning a bar code label. If the light is still on,

contact your local Intermec representative.

The scanner will not read the bar code

label.

•Aim the scanner beam to cross entire bar code label

in one pass. Vary the scanning angle.

•Check the quality of the bar code label, Scan a bar

code label that you know will scan. Compare the

two bar code labels to see if the bar code quality is

too low. You may need to replace the label that you

cannot scan.

•Make sure the bar code symbology is enabled and

configured correctly. Use Intermec Settings to check

the symbologies. Expand Data Collection >

Symbologiesbeneath devices listed (scanner,

virtual wedge) to check and enable symbologies,

then scan the bar code label again.

•Make sure the computer application is expecting

input from a bar code. You may need to type this

information instead.

The scanner does not read the bar code

labels quickly, or the scanning beam

seems to be faint or obscured.

The scanner window may be dirty. Clean the window

with a solution of ammonia and water. Wipe dry. Do

not allow abrasive material to touch the window.

You scan a valid bar code label to enter

data for your application. The data

decoded by the scan module does not

match the data encoded in the bar code

label.

The computer may have decoded the bar code label in

a symbology other than the label’s actual symbology.

Try scanning the bar code label again. Make sure you

scan the entire label.

Chapter 4 — Troubleshooting and Maintaining the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 79

Resetting the CN50

You rarely need to reset the computer. If the computer does not

resume after pressing the Power button, or if the computer or an

application locks up, you may need to reset the CN50. The CN50 uses

the configuration currently saved in flash memory during the boot

process. There are three ways to reset the CN50:

•Warm booting the CN50

•Cold booting the CN50

•Clean booting the CN50

Warm Booting the CN50

You may need to perform a warm boot to correct conditions where an

application stops responding to the system.

To warm boot the computer:

•Go to Start > Programs > Shut Down.

The computer systematically shuts down. Press the Power button

to restart the computer, or it will restart automatically if external

power is applied.

•Scan the following bar code:

Cold Booting the CN50

In some cases where the computer completely stops responding, it may

be necessary to perform a cold boot. Because cold booting may result

in data loss, use this method only if all other recovery methods have

failed.

Note: Cold booting the CN50 does not guarantee that cached disk

data will be saved, so transactional data may be lost during the reset.

All other data, such as CN50 configuration and network settings, is

preserved.

Chapter 4 — Troubleshooting and Maintaining the CN50

80 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

To cold boot your CN50:

1Remove the battery pack from the CN50 and wait 30 seconds.

2Reinsert the battery pack and press the Power button.

Clean Booting the CN50

If the CN50 seems to be locked up, try warm booting and then cold

booting the computer. If neither method works, use a clean boot to get

the computer up and running for further troubleshooting. When you

clean boot, the CN50 only loads files and applications that are

absolutely required by the operating system. A clean boot returns the

CN50 to an “out of the box” or factory default state, so that you can

run diagnostic tests to troubleshoot the normal boot processes:

To clean boot the computer using the mobile computer:

1Remove the battery pack from the back of the CN50.

2Reinsert the battery pack and press the Power button.

3When the CN50 starts the boot process, simultaneously press <

and > until the IPL Boot Configuration Menu appears on the

screen.

4Press 2 to select Force Clean Boot and then press 0 to select

Continue with Boot.

The CN50 executes the clean boot. This process takes a few minutes

The clean boot process erases the CN50 memory, including all

applications and data files in the object store. To preserve

applications through a clean boot, store them in the Flash File

Store. For more information, see “Installing Applications on the

CN50” on page 67.

Chapter 4 — Troubleshooting and Maintaining the CN50

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 81

5When prompted, tap the screen to set up the CN50.

6Follow the instructions to calibrate the screen.

Cleaning the CN50

To keep the CN50 in good working order, you may need to clean the

imager window, color camera window, and the touch screen. Clean the

windows and the touch screen as often as needed for the environment

in which you are using the CN50. To clean the CN50, use a solution of

one part ammonia and three parts water.

To clean the image window, camera window, and touch screen:

1Press the Power button to suspend the CN50.

2Dip a clean cloth towel in the ammonia solution and wring out the

excess.

3Wipe off the imager window, camera lens, and flash area. Do not

allow any abrasive material to touch these surfaces.

4Wipe dry.

There are no user-serviceable parts inside the CN50. Opening the

CN50 will void the warranty and may cause damage to the internal

components.

Chapter 4 — Troubleshooting and Maintaining the CN50

82 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Specifications

Appendix A — Specifications

84 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Physical and Environmental Specifications

CN50 Physical Dimensions

Power and Electrical Specifications

Environmental Specifications

Touch Screen Specifications

Transflective TFT; QVGA color with touch panel; 240 x 320 pixels; 8.9

cm (3.5 in) diagonal active area; 5-level LED backlight control with

settings.

Length 15.4 cm (6.05 in)

Width 7.4 cm (2.93 in)

Height 2.8 cm (1.09 in)

Weight 310 g (10.9 oz)

Battery type Rechargeable Lithium-ion (Li-ion) batteries:

Battery

capacity

1950 mAh (7.2 Wh) (AB24)

3900 mAh (14.4 Wh) (AB25)

Electrical

rating

4,65 V, 3A

Backup

battery

Super capacitor supplies 5 minutes bridge time

Operating

temperature

-10 °C to 50 °C (14 °F to 122 °F)

Storage

temperature

-20 °C to 60 °C (-4 °F to 140 °F)

Recharge

temperature

0 °C to 45 °C (32 °F to 113 °F)

Humidity 5% to 95% non-condensing

Environmen

tal rating

IP54 compliant

Appendix A — Specifications

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 85

Keypad Options

•Numeric keypad

•Alphanumeric keypad (QWERTY)

Bar Code Symbologies

The EA21and EA11 imager supports all of the bar code symbologies listed in

the next table.

Symbology

CN50 Imager Reading Distances

Typical reading distances are done in an office environment using

office lights (4 lux). Minimum distances are measured in the dark (0

lux). Both reading distances are provided in respective scan engine

integration guides. Contact your local Intermec representative for

more information.

Australia Post GS1 DataBar Omni-Directional

Aztec Infomail

BPO Interleaved 2 of 5

Canada Post Japan Post

China Post KoreanPost

Codabar Matrix 2 of 5

Codablock A Maxicode

Codablock F Micro PDF417

Code 11 MSI

Code 39 PDF417

Code 93 Planet

Code 128/GS1-128 Plessey

DataMatrix Postnet

Dutch Post QR Code

EAN/UPC Standard 2 of 5

EAN.UCC Composite SwedenPost

GS1 DataBar Expanded Telepen

GS1 DataBar Limited TLC 39

Appendix A — Specifications

86 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Below are the typical and minimum standard reading distances for the

CN50 built with an EA21 or EA11 imager. When correctly mounted,

and exit window reduces reading distances by about 4% for all scan

engines.

EA21 Area Imager Minimum Reading Distances

Minimum distances are measured in the dark (0 lux).

Note: Minimum distances depend on the length of the bar code.

PDF417 10 mils

0.15mm/6 mils

0.25 mm / 10 mils

0.5 mm / 20 mils

Data Matrix 10 mils

0" 32"28"24"20"16"12"8"4"

08070605040302010

100% contrast UPC EAN

12"

16"

12"

Appendix A — Specifications

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 87

EA21 Minimum Reading Distances

EA21 Area Imager Typical Reading Distances

Typical distances are measured in an office environment (250 lux).

Symbology Density Minimum Distance Maximum Distance

Code 39 0.15 mm (6.0 mil)

0.25 mm (10.0 mil)

0.5 mm (20.0 mil)

1.0 mm (40.0 mil)

12.0 cm (4.7 in)

5.0 cm (2.0 in)

9.0 cm (3.5 in)

18.0 cm (7.1 in)

30.0 cm (11.8 in)

60 cm (23.6 in)

95 cm (37.4 in)

UPC/EAN 100% 0.33 mm (13.0 mil) 5 cm (2 in) 38.0 cm (15.0 in)

Data Matrix 0.25 mm (10.0 mil)

0.38 mm (15.0 mil)

12 cm (4.7 in)

8.0 cm (3.15 in)

22 cm (8.7 in)

34 cm (13.4 in)

PDF417 0.25 mm (10 mil)

0.38 mm (15 mil)

7 cm (2.75 in)

28 cm (11.0 in)

40 cm (15.75 in)

Appendix A — Specifications

88 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

EA21 Typical Reading Distances

PDF417 10 mils

0.15mm/6 mils

0.25 mm / 10 mils

0.5 mm / 20 mils

Data Matrix 10 mils

0" 32"28"24"20"16"12"8"4"

08070605040302010

100% contrast UPC EAN

12"

16"

12"

Symbology Density Minimum Distance Maximum Distance

Code 39 0.15 mm (6.0 mil)

0.25 mm (10.0 mil)

0.5 mm (20.0 mil)

1.0 mm (40.0 mil)

12.0 cm (4.7 in)

5.0 cm (2.0 in)

9.0 cm (3.5 in)

18.0 cm (7.1 in)

30.0 cm (11.8 in)

60 cm (23.6 in)

95 cm (37.4 in)

UPC/EAN 100% 0.33 mm (13.0 mil) 5 cm (2 in) 41.0 cm (16.1 in)

Data Matrix 0.25 mm (10.0 mil)

0.38 mm (15.0 mil)

12 cm (4.7 in)

8.0 cm (3.15 in)

22 cm (8.7 in)

35 cm (13.8 in)

PDF417 0.25 mm (10 mil)

0.38 mm (15 mil)

7 cm (2.75 in)

29 cm (11.4 in)

44 cm (17.3 in)

Appendix A — Specifications

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 89

EA11 Area Imager Minimum Reading Distances

Minimum distances are measured in the dark (0 lux).

EA11 Minimum Reading Distances

10"

0 5040302010

0" 16"12"8"4"

PDF417 6.6 mils

0.125mm / 5mils

0.25 mm / 10 mils

0.5 mm / 20 mils

Data Matrix 7.5 mils

100% contrast UPC EAN

Symbology Density Minimum Distance Maximum Distance

Code 39 0.125 mm (5 mil)

0.20 mm (8 mil)

0.25 mm (10 mil)

0.50 mm (20 mil)

7.26 cm (2.86 in)

3.96 cm (1.56 in)

3.45 cm (1.36 in)

4.98 cm (1.96 in)

12.09 cm (4.76 in)

20.98 cm (8.26 in)

25.04 cm (9.86 in)

40.28 cm (15.86 in)

UPC/EAN 0.33 mm (13 mils) 4.98 cm (1.96 in) 29.62 cm (11.66 in)

Data Matrix 0.191 mm (7.5 mils)

0.254 mm (10 mils)

0.381 mm (15 mils)

3.71 cm (2.46 in)

5.98 cm (2.35 in)

16.41 cm (6.46 in)

20.73 cm (8.16 in)

27.58 cm (10.86 in)

Appendix A — Specifications

90 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

EA11 Area Imager Typical Reading Distances

Typical distances are measured in an office environment (250 lux).

PDF417 0.168 mm (6.6 mils)

0.254 mm (10 mils)

0.381 mm (15 mils)

6.25 cm (2.46 in)

4.47 cm (1.76 in)

4.98 cm (1.96 in)

13.87 cm (5.46 in)

21.74 cm (8.56 in)

33.43 cm (13.16 in)

Symbology Density Minimum Distance Maximum Distance

10"

05040302010

0" 20"16"12"8"4"

PDF417 6.6 mils

0.125mm/5mils

0.25 mm / 10 mils

0.5 mm / 20 mils

Data Matrix 7.5 mils

100% contrast UPC EAN

Appendix A — Specifications

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 91

EA11 Typical Reading Distances

CN50 Docking Connector Specifications

The CN50 has an array of six pin surface contacts that provide USB

“On the Go” (OTG) connectivity and charge power.

CN50 Docking Connector Specification

Accessories

Battery (AB24, AB25)

The AB24 standard battery and AB25 extended battery provide main

power to the CN50.

Symbology Density Minimum Distance Maximum Distance

Code 39 0.125 mm (5 mil)

0.20 mm (8 mil)

0.25 mm (10 mil)

0.50 mm (20 mil)

1 mm (40 mil)

7.2 cm (2.8 in)

3.8 cm (1.5 in)

3.4 cm (1.3 in)

5 cm (2 in)

8 cm (3.1 in)

13.1 cm (5.1 in)

22.5 cm (8.8 in)

27 cm (10.5 in)

44 cm (17.2 in)

83 cm (32.4 in)

UPC/EAN 0.33 mm (13 mils) 5 cm (2 in) 32 cm (12.5 in)

Data Matrix 0.191 mm (7.5 mils)

0.254 mm (10 mils)

0.381 mm (15 mils)

6.3 cm (2.5 in)

4.8 cm (1.9 in)

17.3 cm (6.7 in)

22 cm (8.6 in)

29 cm (11.3 in)

PDF417 0.168 mm (6.6 mils)

0.254 mm (10 mils)

0.381 mm (15 mils)

6.25 cm (2.46 in)

4.5 cm (1.8 in)

4 cm (1.6 in)

15.4 cm (6 in)

23 cm (9 in)

37 cm (14.4 in)

Number Singla Nam Description

1 VEXT Computer power (4.6 V @ 1.5 A)

2 OTG_ID Identification pin

3 OTG_VBUS VBUS (5V @ 100 mA max)

4 OTG_USB_D- USB data signal

5 OTG_USB_D+ USB data signal

6 GND Ground (power return)

Appendix A — Specifications

92 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

AC Power Adapter (AE37)

The CN50 AC Power Adapter provides a connection for external AC

power to theCN50. To use this adapter, you need to purchase a

country-specific power cord.

Quad Battery Charger (AC21)

Use the quad battery charger to charge up to four battery packs.

Single Dock (AD27)

Use the single dock to hold a mobile computer with its battery

installed, charge a spare battery pack, charge the main battery pack,

and provide power to the mobile computer. The dock has USB host

and client connectors. Optional modules are available to convert the

USB host to Ethernet or to a landline modem.

Multidock (AD24)

Use the multidock to hold up to four mobile computers with batteries

installed. The multidock charges the batteries and provides power and

Ethernet connections to each mobile computer.

Charge-Only Multidock (AD23)

Use the charge-only multidock to hold up to four mobile computers

with batteries installed, charge batteries, and provide power to the

mobile computers.

Vehicle Docks (AV6 and AV9)

Use the vehicle docks to hold and charge the mobile computers while

using them on a vehicle.

Magnetic Stripe Reader (AR9)

Use the magnetic stripe reader if you need magnetic stripe reading

capability on the mobile computer.

Default Settings

Appendix B — Default Settings

94 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Default Configuration

The following tables list the default values of the configuration

commands supported on the CN50. If you restore to factory default

settings, the CN50 uses these values.

The commands are grouped by function and reflect the organization

of Intermec Settings. You can configure your CN50 with Intermec

Settings from the SmartSystems Foundation console. For detailed

information on most of the commands, see the Intermec Settings

Command Reference Manual.

Data Collection

Symbology Settings

Symbology Default Value

AustraliaPost Disable

Aztec Disable

BPO Disable

CanadaPost Disable

ChinaPost Disable

Codabar Disable

Codablock A Disable

Codablock F Disable

Code 11 Disable

Code 39 Enable

Code 93 Disable

Code 128/GS1-128 Enable

DataMatrix Enable

DutchPost Disable

EAN/UPC Enable UPC A, UPC E, EAN 8, EAN 13

GS1 Composite Disable

GS1 DataBar Expanded Disable

GS1 DataBar Limited Disable

GS1 DataBar Omnidirectional Disable

Infomail Disable

Appendix B — Default Settings

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 95

Symbology Option Settings

Imager Settings

Interleaved 2 of 5 Disable

JapanPost Disable

KoreanPost Disable

Matrix 2 of 5 Disable

Maxicode Disable

Micro PDF417 Disable

MSI Disable

PDF417 Enable

Planet Disable

Plessey Disable

Postnet Disable

QR Code Disable

Standard 2 of 5 Disable

SwedenPost Disable

Telepen Disable

TLC 39 Disable

Symbology Default Value

Symbology Option Default Value

Preamble None (disabled)

Postamble None (disabled)

Global Symbology ID Disable

Multicode Disable

Imager Setting Default Value

Predefined Modes 1D and 2D Standard

Signature Image Capture Disable

Document Imaging Disable

Appendix B — Default Settings

96 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Decode Security Settings

Communications

Communication Settings

Bluetooth Settings

802.11 Radio Settings

Decode Security Setting Default Value

Consecutive Data Validation 0

Identical Consecutive Timeout 300 ms

Different Consecutive Timeout 0

Center Decoding Disable

Center Decoding Tolerance 0

Communication Settings Default Value

Device Name CN50xxxxxxxxxxx

Bluetooth Settings Default Value

Bluetooth Power Off

Bluetooth Discoverable Disable

Bluetooth Connectable Disable

802.11 Radio Settings Default Value

Allow Security Changes Enable

Radio Measurement 0

Radio Enabled Enable

Appendix B — Default Settings

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 97

Ethernet Adapter Settings

Certificates Settings

Ethernet Adapter IP Settings

Device Settings

IP Settings Default Value

DHCP Enable

DHCP Client Identifier Null

Primary DNS 0.0.0.0

Secondary DNS 0.0.0.0

Primary WINS 0.0.0.0

Secondary WINS 0.0.0.0

Certificates Settings Default Value

Import Root Certificates False

Import User Certificates False

Import Pac Files False

Ethernet Adapter IP Settings Default Value

DHCP Enable

DHCP Client Identifier Null

Primary DNS Null

Secondary DNS Null

Primary WINS Null

Secondary WINS Null

Device Settings Default Value

Date Null

Appendix B — Default Settings

98 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Time Null

Adjust for Daylight Time Disable

Good Read Beep One Beep

Beeper Volume Medium

Device Settings Default Value

Keypads and Keystrokes

Appendix C — Keypads and Keystrokes

100 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Standard Characters

Use the following tables to learn how to enter standard and other

available characters and functions with the keypad. If there is no

sequence of keystrokes for a particular character or function, it is only

available through the soft input panel (SIP), which can be accessed by

tapping the keyboard icon on the touch screen.

Alphanumeric Characters

Character Numeric Keypad QWERTY Keypad

ac 2 A

bc 2 2 B

cc 2 2 2 C

dc 3 D

ec 3 3 E

fc 3 3 3 F

gc 4 G

hc 4 4 H

ic 4 4 4 I

jc 5 J

kc 5 5 K

lc 5 5 5 L

mc 6 M

nc 6 6 N

oc 6 6 6 O

pc 7 P

Appendix C — Keypads and Keystrokes

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 101

qc 7 7 Q

rc 7 7 7 R

sc 7 7 7 7 S

tc 8 T

uc 8 8 U

vc 8 8 8 V

wc 9 W

xc 9 9 X

yc 9 9 9 Y

zc 9 9 9 9 Z

Ac 1 2 ] A

Bc 1 2 2 ] B

Cc 1 2 2 2 ] C

Dc 1 3 ] D

Ec 1 3 3 ] E

Fc 1 3 3 3 ] F

Gc 1 4 ] G

Hc 1 4 4 ] H

Ic 1 4 4 4 ] I

Jc 1 5 ] J

Kc 1 5 5 ] K

Character Numeric Keypad QWERTY Keypad

Appendix C — Keypads and Keystrokes

102 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Lc 1 5 5 5 ] L

Mc 1 6 ] M

Nc 1 6 6 ] N

Oc 1 6 6 6 ] O

Pc 1 7 ] P

Qc 1 7 7 ] Q

Rc 1 7 7 7 ] R

Sc 1 7 7 7 7 ] S

Tc 1 8 ] T

Uc 1 8 8 ] U

Vc 1 8 8 8 ] V

Wc 1 9 ] W

Xc 1 9 9 ] X

Yc 1 9 9 9 ] Y

Zc 1 9 9 9 9 ] Z

00b g

11b Y

22b U

33b I

44b H

55b J

Character Numeric Keypad QWERTY Keypad

Appendix C — Keypads and Keystrokes

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 103

Characters and Functions

66b K

77b B

88b N

99b M

Character Numeric Keypad QWERTY Keypad

To Enter Numeric Keypad QWERTY Keypad

@ (at symbol) N/A b Q

& (ampersand) N/A b S

* (asterisk) N/A b C

: (colon) N/A b D

, (comma) N/A b X

$ (dollar) N/A b E

! (exclamation) N/A b O

- (hyphen) b * b G

% (percent) N/A b R

. (period) ..

+ (plus) b # b T

# (pound) #b V

? (question mark) N/A b A

‘ (apostrophe) N/A b Z

Forward Tab ii

Appendix C — Keypads and Keystrokes

104 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Backspace b i b i

Up Arrow uu

Down Arrow dd

Left Arrow b < b <

Right Arrow b > b >

CapsLock c 1 b ]

Enter ee

ok b # b P

Shift b or c]

Space c 0 s

Start (Windows) b W c *

Esc ||

Backlight fb .

Talk pp

End call hh

To Enter Numeric Keypad QWERTY Keypad

105

Imager Configuration Bar Codes

Appendix D — Imager Configuration Bar Codes

106 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Imager Configuration Bar Codes

Use the following bar codes to quickly configure the CN50 imager.

These bar codes allow you to enable or disable symbologies, reset to

factory defaults, and set predefined imager modes.

If you need to create a bar code for a specific setup, please download a

free copy of EasySet from the CN50 page on the Intermec web site at

www.intermec.com.

Basic Configuration Bar Codes

Imager Predefined Modes

Command Bar Code

Disable all symbologies

Reset to Factory Defaults

Postamble with Carriage Return

and Line Feed

Shut down and Reboot

Command Bar Code

1D codes only

Standard 1D and 2D codes

Appendix D — Imager Configuration Bar Codes

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 107

Symbology Bar Codes

1D and 2D codes bright

environment

1D and 2D codes with reflective

surface

Command Bar Code

Symbology Enable Bar Code Disable Bar Code

AustraliaPost

Aztec

BPO

CanadaPost

Codabar

Code 11

Code 39

Appendix D — Imager Configuration Bar Codes

108 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Code 93

Code 128

DataMatrix

DutchPost

EAN 8

EAN 13

GS1 128

Interleaved 2 of 5

JapanPost

Matrix 2 of 5

Symbology Enable Bar Code Disable Bar Code

Appendix D — Imager Configuration Bar Codes

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 109

MaxiCode

Micro PDF417

MSI Code

PDF417

Planet

Plessey Code

Postnet

QR Code

Standard 2 of 5

Telepen

Symbology Enable Bar Code Disable Bar Code

Appendix D — Imager Configuration Bar Codes

110 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

TLC 39

UPC-A

UPC-E

UPC-E1

Symbology Enable Bar Code Disable Bar Code

111

Index

112 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Numerics

802.11b/g radio

communications, configuring

802.1x security

with Funk 44

AB24 and AB25 battery, described

AC power adapter, AE37, described

AC21 quad charger

charging times 4

described 92

accessories, described 91

Activation Wizard, starting 57

ActiveSync

connecting to a PC 31

installing applications 67, 71

AD11 multidock

described 92

AD23 charge-only multidock

charging times 4

described 92

AD24 Ethernet multidock

charging times 4

AD27 single dock

described 92

adjusting the speaker volume 11

AE36 vehicle power adapter

charging times 4

AE37 AC power adapter

charging times 4

described 92

aligning the touch screen 14

alphanumeric keypad. See keypad.

applications

developing for CN50 66

installing

ActiveSync, using 67, 71

using microSD card 68

using Scan-to-Connect 68

using SmartSystems

Foundation 67

troubleshooting 79

AR9 magnetic card reader

described 92

authentication

troubleshooting 76

AV6 and AV9 vehicle dock

described 92

backlight settings, configuring 12

backup power, battery 3

bar code symbologies

default settings 94

enabled by default 17

supported 85

bar codes

imager configuration 106–107

battery

AB24 and AB25, described 91

backup power 3

battery icons, described 6

changing 4

charging times 4

checking the status 6

described 3

maximizing battery life 6

status LED 7

Bluetooth radio

communications, configuring

boot

cold, performing 79

warm, performing 79

booting

troubleshooting 79, 80

cab file, using to install

applications 66

calibrating screen 14

calling product support 74

capitalizing characters 10

caps lock, enabling and disabling

carriers, supported 56

CDMA

carriers, supported 56

phone, activating 56

changing the battery 4

characters

capitalizing 10

entering with keystrokes 100–

103

charge-only multidock AD23,

described 92

charging the battery 4

clean boot

storing files to rebuild system 66

Index

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 113

clean booting

troubleshooting 80

CN50 computers

troubleshooting 75–78

CN50 features 2

cold boot, performing 79

cold booting

troubleshooting 79

color camera 20–21

color-coded keys, using 9

communications

802.11b/g, configuring 33

Bluetooth, configuring 34

Ethernet, configuring 38

serial, using 38

USB using 38

configuration

bar codes 106–107

default settings 94–97

number, finding 74

configuring

backlight settings 12

network communications 33

connecting to a PC 31

default

bar code symbologies 17

configuration 94–97

DiskOnChip, storing applications

EA11 Area Imager 89

EA21 Area Imager 86

Electronic Serial Number (ESN),

locating 56

environmental specifications 84

Ethernet communications,

configuring 38

extended ephemeris 23

benefits 23

features of the CN50 2

Flash File Store, using to install

applications 66

Funk security

802.1x 44

profile, choosing 42

Good Read LED

troubleshooting 78

GPS extended ephemeris 23

GPSID (GPS Intermediate Driver)

configuring settings 23

overview 23

green key, using 9

hardware, required for developing

imager 16–19

imager reading distances 85–91

Intermec

contact information ii

product support

calling 74

ISP (Internet Service Provider)

connecting to CN50 61

keypad

capitalizing characters 10

color-coded keys, using 9

illustrated 8

keystrokes for entering

characters 100–103

troubleshooting keys 75

using the color-coded keys 9

Knowledge Central web site 74

LEDs, status illustrated 15

locked computer, troubleshooting

magnetic card reader AR9,

described 92

maximizing battery life 6

memory

installing applications in 66

microSD card

installing 22

troubleshooting 75

using to install applications 68

Microsoft security

choosing 46

modifier keys, using 9

Index

114 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

multidock AD11, described 92

network

communications, configuring

connection icon

illustrated 13

troubleshooting 76

numeric keypad. See keypad.

Object Store, storing applications

orange key, using 9

partnership, ActiveSync,

establishing 31

PC, connecting to with ActiveSync

phone

configuring 55

making a call 60

Sprint 57

Verizon 58

physical specifications 84

power button

described 9

troubleshooting 75

private network, connecting to with

VPN server 62

problems, troubleshooting 75–78

product support

calling 74

Knowledge Central web site 74

quad charger, AC21, described 92

radio

802.11b/g communications,

configuring 33

Bluetooth communications,

configuring 34

scanner

troubleshooting 78

scanner window, cleaning 81

Scan-to-Connect

using to install applications 68

screen

aligning 14

cleaning 81

specifications 84

stylus, using 13

touch, described 12

SD card. See microSD card.

SDMMC Disk folder

troubleshooting 75

security, wireless

802.1x with Funk 44

serial communications, using 38

settings

default 94–97

single dock AD27, described 92

SmartSystems Foundation

using to install applications 67

software

firmware number, finding 74

version number, finding 74

software, required for developing

speaker, adjusting the volume 11

specifications

physical and environmental 84

screen 84

Sprint 57

status LEDs

battery, described 7

illustrated 15

storage, increasing with microSD

card 22

stylus, using 13

suspend mode, described 9

symbologies. See bar code

symbologies.

touch screen. See screen.

troubleshooting 75–78

USB communications, using 38

vehicle dock AV6 and AV9,

described 92

Verizon, activating 58

volume

adjusting 11

icon, illustrated 13

Index

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual 115

VPN connection, creating 62

warm boot, performing 79

warm booting

troubleshooting 79

Wi-Fi communications

configuring 33

supported 2

window, scanner, cleaning 81

wireless

printer, connecting to 37

wireless security

802.1x with Funk 44

troubleshooting 76

www.intermec.com

Knowledge Central 74

manuals, downloading xii, xiii

Product Support 74

warranty information xi

Index

116 CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

Worldwide Headquarters

6001 36th Avenue West

Everett, Washington 98203

U.S.A.

tel 425.348.2600

fax 425.355.9551

www.intermec.com

CN50 Mobile Computer for Windows Mobile 6.1 User’s Manual

*935-022-004*

P/N 935-022-004

Intermec Cn50 Windows Mobile 6 1 Users Manual

CN50 (Windows Mobile 6.1) - User's Manual CN50_Windows_Mobile_6.1 Free User Guide for Intermec Mobile Phone, Manual

Navigation menu

Versions of this User Manual:

Views

Navigation