Invengo Information Technology XC-BM603 24-hour self-service library User Manual XCRF 500

Invengo Information Technology Co., Ltd. 24-hour self-service library XCRF 500

User Manual

User Guide
I
User Guide
XC-BM603
24-Hour Self-Service Library
www.invengo.cn
User Guide
II
Welcome to become a user of Invengo Self-Service
Library!
We are very glad that you have chosen this XC-BM603
24-hour self-service library. Hope that our equipment can
bring confidence for your work and life.
User Guide
III
Foreword
This guide applies to the following product:
XC-BM603 24-Hour Urban Block Self-Service Library
This guide provides installation, use, maintenance and
other feature information of the product for installers, users
and maintenance personnel to read and use.
The version of this guide is V1.0, with revision recorded
in the table below:
November 30, 2015
Both and are owned by Invengo.
All of introductions and descriptions about product
features and functions, as well as other information contained
in this guide, are the latest and effective information at that
time, and all the information is accurate without error when
printed. Invengo reserves the right to correct or alter
information and descriptions herein without notice and
without bearing any liability.
1
Main Content
01_Product Overview
02_Appearance & Structure
04_Equipment Overview
05_Performance Parameters
07_System Features
12_Use & Operation
40_Analysis & Resolution of Common Faults
41_Transportation & Storage
42_Packing
42_After-Sales Service & Contact
Information
User Guide
1
Safety Notes
Warning Sign
If operated improperly, it might cause harm to your
health.
If operated improperly, it might cause damage to the
equipment.
Attention Sign
If ignored, it might cause failure of your operation to go
smoothly.
If ignored, it might bring results you don’t want.
User Guide
I
Table of Contents
1 Product Overview ......................................................... 1
1.1 Environmental Conditions ..................................... 1
2 Appearance & Structure ................................................. 2
3 Equipment Overview ..................................................... 5
3.1 Basic Composition ................................................ 5
3.2 Basic Functions .................................................... 5
4 Performance Parameters ................................................ 7
4.1 Basic Parameters ................................................. 7
4.2 Main Functions ..................................................... 8
4.3 Technical Indicators .............................................. 9
5 System Features ............................................................ 9
6 Use & Operation ......................................................... 15
6.1 Connection ......................................................... 15
6.2 Installation & Maintenance .................................. 15
6.3 Mode of Book Processing Before Use of
Equipment ............................................................ 17
6.4 Basic Operation & Process of Equipment ........... 18
6.5 Detailed Operating Instructions .......................... 20
6.5.1 Patron Borrowing Process ............................ 20
6.5.2 Patron Return Process .................................. 25
6.5.3 Administrative Functions ............................... 26
6.5.4 Configuration .............................................. 27
6.5.5 Load Mode ................................................. 28
7 Analysis & Resolution of Common Faults ..................... 29
User Guide
II
8 Transportation & Storage ............................................. 30
8.1 Transporation Requirements ............................... 30
8.2 Storage Requirements ........................................ 30
9 Packing ...................................................................... 31
10 After-Sale Service & Contact Information .................... 32
1) After-Sale Service ................................................. 32
2) Contact Information ............................................... 32
11 Word of warning ........................................................ 33
User Guide
1
1 Product Overview
Welcome to use the XC-BM603 24-hour urban block self-service
library (hereinafter referred to as ―the equipment‖) produced by
Shenzhen Invengo Information Technology Co., Ltd., which provides
such functions as self-service borrowing and return of books,
self-service putting-on-shelf after return of books, self-service
stocktaking, etc. The equipment can be placed in crowded areas like
library, metro, community, business zone, airport or station, suitable
for self-service book borrowing and management of various libraries,
government agencies, enterprises and public institutions.
1.1 Environmental Conditions
The XC-BM603 24-hour urban block self-service library
system has the following environmental requirements:
Storage Temperature: -10℃~+60
Working Temperature: 0℃~+40
Humidity Range: 20%~80% (without
condensation)
Supply Voltage: AC 220V±10% 50Hz60Hz
Overall Power Consumption: Average Power
≤350W
User Guide
2
2 Appearance & Structure
Figure 2-1 Structure Diagram
Notes: This picture is provided for reference only, as the
actual equipment might vary slightly due to customization for
clients.
——Front Image Camera
Take a snapshot of readers when who are applying for a
library card, for future verification.
——Book Display Zone
It refers to a book display window of the equipment.
Bookshelves within the book display zone are divided into
352 shelf positions, each of which allows to place one book
User Guide
3
and corresponds to the unique shelf position number.
——LCD Touch Module
It refers to the main operating platform for use of the
equipment, which adopts a capacitive touch screen, and
supports 10-point touch at maximum.
——Slip Exit
After the end of operation, a printed slip can be obtained
from here.
——Cash Entry (Optional)
In the case of self-service certificate binding and
recharging, paper money at the designated par value can be
put into this entry, with no changes.
——ID Card Identification Zone (Optional)
It refers to the information reading area for
second-generation ID cards of the People’s Republic of
China.
——High Frequency Card Swiping Zone
It refers to the identification area for high frequency
library cards.
——Book Borrowing/Return Gate
It refers to the entry/exit for book borrowing and return.
When returning any book, such book shall be put in as
User Guide
4
required; otherwise, it cannot be identified by the system.
——Barcode Scanner (Optional)
Identify a library card via barcode.
——Card Dispenser (Optional)
Issue a library card of the designated type to readers.
——Loudspeaker
Output the system’s voice prompts.
——Light Box
Provide illumination for operating areas.
——Environmental Monitoring Camera
Cooperate with the hard disk VCR to monitor the
environment around the equipment.
——Contact IC Card Identification Zone (Optional)
It can identify contact IC cards of the designated type.
——Borrowing/Return Gate Status Indicator lamp
If the borrowing/return gate is closed, the corresponding
indicator lamp will go out.
If the borrowing/return gate is open, the corresponding
indicator lamp will keep flashing.
User Guide
5
3 Equipment Overview
3.1 Basic Composition
Figure 3-1 Equipment Function Modules
3.2 Basic Functions
1) Main Controller: Equipment control centre,
responsible for all information calculation and processing.
2) Thermal Printer: Printout of various slips.
3) Loudspeaker: System prompt voice information
output.
4) Front Image Camera: Take a snapshot of the
User Guide
6
operator’s front image.
5) Lighting System: Provide illumination for bookshelves
and operating areas.
6) LED Screen: Display book information, equipment
status, publicity information, etc.
7) LCD Touch Module: System information output and
input.
8) High Frequency Card Reader: Read information of
high frequency library cards.
9) Borrowing/Return Gate Status Indicator Lamp:
Indicate the borrowing/return gate is open or closed.
10) Environmental Monitoring Camera: Image
monitoring over the environment around the equipment.
11) Currency Detector: Identify paper money and
collect money.
12) Contact IC Card Reader: Read information of
contact IC cards.
13) Barcode Scanner: Read information of barcode
cards.
14) Card Dispenser: Issue a library card of the
designated type.
15) Second-Generation ID Card Reader: Read
User Guide
7
information of second-generation ID cards.
16) PLC: Realize electrical and drive control.
17) Servo Motor & Driver: Complete the specified
drive action.
18) Sensor: Complete the specified information
sensing.
19) Chassis: Equipment installation benchmark.
20) Structural Framework: Realize the system
structure installation function.
21) Bookshelf: Complete the book display.
22) Borrowing/Return Gate: Cooperate with the
operator to complete the self-service book putting-in or
taking-out action.
4 Performance Parameters
4.1 Basic Parameters
a) Book Specifications: 16 Kaiben or smaller, thickness
5~30mm
b) Book Tag Requirements:
Conform to ISO/IEC18000-6C book tags
Conform to ISO/IEC15693 book tags
c) Bookshelf Capacity: 352 books
User Guide
8
4.2 Main Functions
1) Identify valid certificates, including second-generation
ID card (optional), HF library card, UHF library card
(optional), barcode library card (optional), contact IC card
(optional), etc., and provide book borrowing/return services.
2) Support self-service book borrowing and return in
accordance with the library’s management process
requirements.
3) Automatically send the designated books to the
borrowing/return gate as per the request of readers.
4) Automatically identify the books returned by readers,
and put them on shelf.
5) Finish putting-on-shelf in batch, dynamic display of
books on shelf, and automatic stocktaking.
6) Retrieve books displayed by the equipment and books
collected by the library, and finish book borrowing in
advance.
7) Support self-service deposit payment to bind
second-generation ID cards and contact IC cards as reader
cards.
8) Realize data exchange with the central library via
network.
User Guide
9
9) Automatically detect the equipment status, and
automatically realize the monitoring and control over internal
equipment.
10) Have the network video monitoring function.
11) Slip printing function.
12) Touch screen operation.
4.3 Technical Indicators
1) Power Supply Requirements: AC 220V±10% 50Hz
60Hz, 20A
2) Power: Average Power ≤350W
3) Working Temperature: 0℃~+40
4) Storage Temperature: -10℃~+60
5) Relative Humidity: 20%~80% (without condensation)
6) Dimension: 1800mm ×1450 mm × 2180 mm (length x
width x height)
7) Level of Protection: IP31
8) Unit Shell Grounding Resistance: ≤4Ω
9) Running Noise: The running noise at 1m of the
equipment shall be smaller than 30dB
5 System Features
The XC-BM603 24-hour urban block self-service library
User Guide
10
can provide such functions as self-service book
borrowing/return, renewal, borrowing query, etc.
The XC-BM603 24-hour urban block self-service library,
according to the function modules and composition, can be
divided into rotational positioning subsystem, information
retrieval system, RFID subsystem book identification and
borrowing/return management subsystem, management
software, unit shell, etc., with the integral logic structure
shown in Figure 5-1.
Figure 5-1 System Logic Structure
1) Self-service putting-on-shelf/off-shelf
The rotational positioning subsystem, by way of original
point determination, servo-driven positioning, etc., completes
User Guide
11
the accurate positioning of bookshelves, and sends the
designated shelf positions to the borrowing/return gate
precisely, so that readers can finish the self-service
putting-on-shelf/off-shelf action.
The implementation and utilization of this technology
has the following two advantages:
After a reader has chosen to return a book, the system
will automatically allocate a spare shelf position and rotate it
to the borrowing/return gate for the reader to finish the
putting-on-shelf action. The book returned by this reader can
keep in circulation to the next reader, so as to effectively
reduce the times and quantity of replenishments to be made
by librarians, and effectively lower operation and
maintenance costs of the self-service library.
The self-service opening/closing, relative to the
traditional complex mechanical opening/closing, enables the
system to provide higher reliability.
2) Closing safety protection
Grating Safety Detection: The equipment has set up
industrial safety protection gratings on two sides (up and
down) of the borrowing/return gate. When a reader is putting
User Guide
12
any book, as long as the book is not completely put into the
bookshelf, the bookshelf will not rotate, and the system will
keep giving prompts to the reader through voice and image,
until the book is completely put into the bookshelf, and then
the gate will be open.
The window glass is made of safe materials to ensure the
safety of the equipment and users.
3) Round window for dynamic book display
The round window is used for dynamic book display. All
the books that can be borrowed via the system can be
displayed in a dynamic manner, without cumbersome query or
time-consuming waiting. Readers can browse such
information as book name, author, size, thickness and
packaging in the most intuitive way, so that they can choose
their favorite books.
4) Internal environment & safety detection
The XC-BM603 24-hour urban block self-service library
system terminal and interior part are equipped with
temperature and humidity sensors for remote real-time
monitoring over the temperature and humidity status inside
the equipment.
5) Realize the graphical interface-based remote control
User Guide
13
function in the control center
In the control center, create a simulated image for each
self-service library system terminal to determine the working
status of the self-service library system according to the image
color changes. Each image corresponds to a remote
self-service library system terminal; just by clicking on the
corresponding icon, readers can easily check the details of a
self-service library system terminal, including all component
information, component operation, etc., and can also remotely
close or restart any self-service library system terminal
equipment.
6) System process protection & automatic restoration
functions
To ensure its long-term operation on a safe and reliable
basis, the system has been equipped with process protection
and automatic restoration functions. When the host restarts or
the process exits unexpectedly, the process can automatically
restart, with no need for human intervention, so as to greatly
improve the system’s service efficiency. The system also
provides the automatic restoration function against hardware
faults. When any equipment of the system suffers a fault, the
system will give a prompt of the fault information and stop
User Guide
14
service processing, and meanwhile, will attempt to
automatically restore the aforesaid equipment. When the
equipment is restored successfully, the system will resume the
business processing function; if the system’s attempt to
automatically restore the aforesaid equipment fails, the system
will power on for restart after data backup, so that upon
occurrence of any common fault, automatic restoration can be
realized without maintenance personnel appearing on site,
which can strengthen the system’s stability and reliability, and
effectively lower operation and maintenance costs.
7) Remote monitoring & system self-inspection functions
The system has been equipped with the equipment
self-inspection function to, on a fixed time, obtain equipment
information and send to the control center, and the control
center can also make active request for self-inspection
information of the equipment. The self-inspection information
enables an understanding of the detailed working status of
each self-service library system terminal, such as whether the
printer is out of paper, whether the temperature or humidity is
abnormal, etc., so that the management personnel can perform
remote monitoring over the working status of equipment
hardware, and can develop appropriate maintenance strategies
User Guide
15
according to the working status.
8) Flexible configuration requirements
The single self-service library system terminal structure
adopts modular design, which can split or assembled quickly,
can support overall or partial deployment according to the
implementation site, and can, as per the request of the
managing party, add publicity and advertising functions such
as display, instruction, framework, etc., on the basis of the
existing equipment.
6 Use & Operation
6.1 Connection
1) The use site must be equipped with a distribution box, in
which an electrical leakage protection switch (rated
residual current: 30mA) and an air switch are required,
with power demand of AC220V±10%, 50Hz60Hz,
20A, and reliable grounding shall be available.
2) When there is a need for networking with the central
library, a network interface will be required, and the
network bandwidth shall be not lower than 100M.
6.2 Installation & Maintenance
The front operating area of the equipment has a width of 0.7m
available for use as the user operation area and maintenance access line;
User Guide
16
left and right sides shall be at least 0.7m away from barriers; the wall
side of the equipment shall be at least 0.5m away from the wall; the
roughness of the ground on which the equipment is placed shall not
exceed 10mm; and the net space height shall be not smaller than 2.7m.
The full-shelf weight of the equipment shall be about 1500kg, and the
ground where the equipment is placed shall be able to bear 500kg/m2
pressure, as shown in Figure 6-1.
To keep the equipment running well, please clean the
borrowing/return gate on a regular basis. Never use any wet
cloth to clean the outer electrical surface of the equipment,
and never use any corrosive substance to clean the surface of
the equipment.
User Guide
17
Figure 6-1 Equipment Installation Position
6.3 Mode of Book Processing Before Use of Equipment
To avoid any abnormal situation during operation of the
equipment, try to use new books wherever possible, at least ensuring
there is no damage, folding or severe deformation. The book size,
User Guide
18
according to the needs, shall be limited to a thickness of 5~30mm, and
big 32~16 Kaiben.
Paste an ISO/IEC18000-6C electronic tag at the center of spine,
trying to ensure installation in the middle of book pages wherever
possible; if a book has already been installed with an anti-theft
magnetic strip, the electronic tag shall be installed in a position away
from the anti-theft magnetic strip as far as possible, as shown in Figure
6-2.
When pasting an ISO/IEC15693 book tag, it’s recommended to
paste the tag at the center of back cover, close to the position of spine.
Figure 6-2 Book Tag Pasting
6.4 Basic Operation & Process of Equipment
1) Self-service application for a reader card
To use this function, the operator must have a second-generation
ID card of the People’s Republic of China. See the equipment structure
diagram (Figure 2-1), put the ID card close to the ID card reading zone,
and if reading successfully, the equipment will display the ID card
information. After entering the contact phone and confirmation on
User Guide
19
applying for a library card, the system will prompt the operator to put
in the designated amount of money. After putting in sufficient money
in the money entry/exit gate and making confirmation, the equipment
will handle card issues, and print a slip.
2) Book borrowing
When the operator puts a reader card close to the reader card
reading zone, the system will read the reader information and then
enter the selection interface. At the corresponding position of the touch
screen, by clicking on the book borrowing button, the system will
show the keypad and the shelf position number entry window. Perform
a light touch on the keypad to enter the shelf position number of the
book to be borrowed and make confirmation; perform a light touch on
the book borrowing button to enter the borrowing process, which will
need to the user to wait some time patiently, and then the system will
automatically rotate the book to the borrowing/return gate and will
automatically open for the user to take out the book and manually close
the gate; otherwise, the system will give an alarm and cancel this
operation. After the end of borrowing, a slip can be printed for
keeping.
3) Book return
When the operator selects a borrowing/return service in the main
interface, the system will verify the reader’s identity. At the
corresponding position of the touch screen, by clicking on the book
return button, the system will automatically allocate a spare shelf
position and rotate it to the borrowing/return gate, which will need to
User Guide
20
the operator to wait some time patiently, and then the system will
automatically open the borrowing/return gate for the operator to put in
the book to be returned (must ensure the book is not damaged, and the
tag is in good condition), with attention given to the basic requirements
(spine facing outside, putting in on a flat basis), and close the
borrowing/return gate in a timely manner. After the end of return, a
slip can be printed for keeping.
6.5 Detailed Operating Instructions
6.5.1 Patron Borrowing Process
The Anytime Library uses SIP2 to communicate with the LMS. All
borrowing rules are automatically followed including blocked
borrower lists, loan limits etc. Patrons can borrow multiple items from
the Anytime Library the carousel holds 336 items, but the library can
circulate many more items than this through the unit depending on
demand. Borrowed items are checked out to the patron’s account
automatically. The unit is designed to be simple to use and intuitive.
The patron touches the screen to begin:
The patron then scans their membership card. A
User Guide
21
language selection button and keyboard option is available
also (a PIN feature is configurable.).
Upon membership recognition, the patron can either
browse items to borrow, or return items.The panel below can
be customised to show featured items such as latest releases
etc.
User Guide
22
When the patron selects ―Browse‖ they are presented
with a search screen. The patron can search by typing in the
title, author or slot number of the required item, or they can
perform a manual search via the image of the cover of each
item by touching the right arrow to page through all items.
When an item is selected a full view of the cover is
presented along with a synopsis of the item. The patron can
either exit this screen or touch ―select‖ to borrow the item.
User Guide
23
The selected items are highlighted and indicated with a
green check mark:
When the patron selects ―borrow‖, they are presented
with the confirmation screen. Selecting ―confirm‖ completes
User Guide
24
the transaction.
The Anytime Library will dispense each item one at a time
and advise the patron from which door each can be retrieved:
The final screen indicates that the borrow transaction is
complete.
User Guide
25
6.5.2 Patron Return Process
The patron touches the screen, scans their membership card
and selects ―Return‖ from the welcome screen.
User Guide
26
The screen demonstrates to the patron how to return the item
into the return slot. The Anytime Library will then
automatically pick a location and store and register the
returned item, removing it from the patron’s account, and
checking it back into the LMS. It is then available for other
patrons to borrow immediately.
6.5.3 Administrative Functions
Library staff can access the administrative functions of the
Anytime Library by scanning their Administrator Access Card
(supplied at installation.) The Administration screen allows
access to Configuration, Load Mode, and Close, Restart and
Shutdown options.
User Guide
27
6.5.4 Configuration
This screen allows you to configure the Library Group,
Branch and Terminal to allocate to the Anytime Library.
This will allow you to access the unit from the Management
Console for reporting requirements, for example. Reports
will show transaction history for the unit by hour, day week
and month.
User Guide
28
6.5.5 Load Mode
By selecting Load Mode‖ from the Administration screen,
library staff can load the unit, one item at a time via the indicated
access door. The unit will automatically place each item in the next
available slot. The Anytime Library communicates with the LMS via
SIP2 and will automatically read each loaded item and make it
available for borrowing via the unit. A message will advise you once
all available slots are occupied.
User Guide
29
7 Analysis & Resolution of Common Faults
1) System connection fault
Please check whether the network router and network
cable connection is normal;
The operator uses the operator card to enter the
system for self-inspection on the computer network
communication status.
2) The borrowing/return gate is not open or closed
Check whether there is any foreign object between
the bookshelf and the borrowing/return gate;
Check whether there is any foreign object falling to
the surface of grating.
3) Foreign object at the borrowing/return gate
Check whether the book has been completely put in
the shelf;
Check whether there is any foreign object staying
between the bookshelf and the borrowing/return gate.
4) The system prompts the tag is damaged and thus the book
cannot be lent or returned
Check whether the corresponding book tag is
damaged and replaced, and when checking, the
operator may enter the system for maintenance, and
User Guide
30
use the system’s self-inspection program to carry out
test.
5) Cannot print a slip
If no slip comes out of the printing exit, check
whether the printer lacks paper;
If a slip comes out but with no words, check whether
the printing paper has been installed reversely.
For any issues that cannot be resolved by users
themselves, please contact Invengo to talk about repair
matters, see after-sale service information for details.
8 Transportation & Storage
8.1 Transporation Requirements
The self-service library equipment that leaves factory in
a packaged form shall meet the requirements of relevant
standards regarding highway transportation, railway
transportation, water transportation, etc. During the
transportation, make sure to avoid violent collisions, rains,
corrosive drugs or noxious gas.
8.2 Storage Requirements
User Guide
31
The warehouse for long-term storage of this equipment
shall meet the following conditions:
1) Environment Temperature: -10℃~+60
2) Relative Humidity: No greater than 80%
3) No sharp temperature and humidity changes, and no
acid or other noxious or corrosive gas in the air around.
9 Packing
1) Before leaving factory in a packaged form, the equipment
shall be pasted with a sign indicating the model, serial number,
manufacturer, ex-factory date, etc.
2) The equipment shall be packaged in a wooden carrying
case to ensure no damage during the transportation, and on the
carrying case, there should be the corresponding packaging
marks, such as model, volume, weight, ex-factory date,
direction, vibration-proof mark, rain-proof mark, etc.
3) The equipment that leaves factory in a packaged form shall
be attached with a packing list indicating attachments (e.g.
CD-ROM, accessories, manual, qualification certificate, etc.).
User Guide
32
10 After-Sale Service & Contact Information
1) After-Sale Service
Within one year after product sales, the manufacturer will be
responsible for routine inspection and maintenance once every six
months. During this period, for non-man-made damage, maintenance
will be free of charge; subsequent maintenance will be charged with
accessory and labor costs.
After-Sale Service Hotline: 800-830-7036
Customer Complaint Hotline: 400-888-0058
2) Contact Information
Shenzhen Invengo Information Technology Co., Ltd.
Address: 3F, T2-B, South Zone, Shenzhen High-Tech Industrial Park
ZIP Code: 518057
Tel: 0755-26711633
Fax: 0755-26711693
http://www.invengo.cn
E-mail: sales@invengo.cn
User Guide
33
11 Word of warning
Any Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate
the equipment.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed
and operated with minimum distance 20cm between the radiator &
your body.
The RS232 , USB ports are only use for inner circuit connecting.

Navigation menu