JSW Pacific G9 DIGITAL WIRELESS SURVEILLANCE SYSTEM User Manual

JSW Pacific Corporation DIGITAL WIRELESS SURVEILLANCE SYSTEM

Contents

User Manual EN

DWH SERIESVIDEO SECURITY SYSTEMInstallation and Operation Instruction ManualModel: G955Version 1.0 DRAFTThis manual should be retained for future reference
1CONTENTSIMPORTANT NOTICE.......................................................................................................3PLEASE READ BEFORE YOU START...............................................................3WIRELESS DEVICES OPERATING RANGE....................................................3IMPORTANT SAFETY PRECAUTIONS .............................................................3REQUIREMENTS FOR REMOTE VIEW................................................................5KIT CONTENT ...................................................................................................................6SAFETY AND INSTALLATION TIPS..............................................................................7Camera Installation.....................................................................................................8Setting the Camera Channel (optional) ......................................................................9Pairing the Camera to Receiver (optional) .................................................................9QUICK START GUIDE....................................................................................................10Set Up the Camera....................................................................................................10Set up the Wireless Touch Screen Monitor ..............................................................10System Operation .....................................................................................................11Remote Access .........................................................................................................11SYSTEM INTRODUCTION.............................................................................................13Live Screen Displays................................................................................................15Zoom Feature ...........................................................................................................15Recording Live Video ..............................................................................................15Playing Back Recorded Video..................................................................................16SYSTEM MENU ...............................................................................................................17SYSTEM OPERATION ....................................................................................................18Camera Setup Screen................................................................................................18Camera Pairing.........................................................................................................18Camera Activation....................................................................................................19Brightness.................................................................................................................19Recorder Setup Screen .............................................................................................20Motion Detection......................................................................................................20Email Alert ...............................................................................................................20Schedule Record.......................................................................................................22Clear a Scheduled Recording ...................................................................................23Network Setup Screen ..............................................................................................23Internet Setup ...........................................................................................................24Security Code ...........................................................................................................24Network Information................................................................................................25Alarm Setup Screen..................................................................................................26Period .......................................................................................................................26Melody .....................................................................................................................27System Setup Screen ................................................................................................27Power Saving............................................................................................................27Screen Auto Lock.....................................................................................................28
2Time .........................................................................................................................29Clock Alarm .............................................................................................................29Time Setting .............................................................................................................30Timer ........................................................................................................................30Storage Management................................................................................................31Format ......................................................................................................................31Overwrite..................................................................................................................32System Upgrade .......................................................................................................32Language ..................................................................................................................33Quick Tips ................................................................................................................33REMOTE ACCESS ...........................................................................................................34Overview ..................................................................................................................34Downloading Android APP......................................................................................34Downloading iPhone APP........................................................................................34Connecting to the Internet ........................................................................................34MAINTAINING YOUR SYSTEM ...................................................................................36TROUBLE SHOOTING....................................................................................................37PRODUCT SPECIFICATION ..........................................................................................38Recording Time for Memory Card (32GB max) ......................................................38
3IMPORTANT NOTICEPLEASE READ BEFORE YOU STARTAlways use discretion when installing CCTV equipment, especially when there is perceived policy. Enquire relevant local regulations applicable to the lawful installation of video recording/surveillance. Third party consent may be required.WIRELESS DEVICES OPERATING RANGEEnsure the signal reception viewed from the wireless camera(s) is the best possible reception between the camera(s) and receiver. If necessary, reduce the distance between the camera(s) and receiver to improve overall system performance. Wireless Color Camera Recordable CCTV Kit operating on a secure digital 2.4GHz frequency which could greatly reduce interference from product such as wireless routers, cordless phones or microwave ovens.IMPORTANT SAFETY PRECAUTIONSDamages caused by non-compliance with this operating manual will void the warranty! We will not assume any liability for damages to items or persons caused by improper handling or non-compliance with the safety notices! Any warranty claim will be null and void in such cases.1. Do not drop, puncture or disassemble the camera; otherwise the warranty will be voided.2. Avoid all contact with water, and dry hands before using.3. Never tug on the power cords. Use the plug to unplug it from the wall outlet.4. Do not expose the camera to high temperature or leave it in direct sunlight. Doing so may damage the camera or cause camera temporary malfunction.5. Use the devices with care. Avoid pressing hard on the camera body.6. For your own safety, avoid using the camera or power off the camera when there is a storm or lightning.7. Remove the power adapter during long periods between usages.8. Use only the accessories and power adapters supplied by the manufacturer.9. To meet the regulations pertaining to parental responsibility, keep the devices out of the reach of infants.10. Check power cables, do not get crushed or damaged by sharp edges whenever the devices are in operation.
4FCC Compliance Statement: This device complies with Part 15 of the FCC rules. Operation is subjected to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Products with CE Marking comply with EMC Directive (2004/108/EC); Low Voltage Directive (73/23/EEC); R&TTE(1999/5/EC); ROHS Directive (2011/65/EU) issued by the Commission of the European Community. Compliance with these directives implies conformity to the following European Norms:EMC: EN 301 489LVD: EN 60950Radio: EN 300 328FCC/CE WARNINGThis equipment has been tested and found to comply with limits for a Class B digital device, pursuant to Part 15 of the FCC rules and ETSI(EN) 300328. These limits are designed to provide reasonable protection against harmful interference in residential installations. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interferencewill not occur in a particular installation. If this equipment does interference to radio or television equipment reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -Reorient or relocate the receiving antenna.-Move the equipment away from the receiver.-Plug the equipment into an outlet on a circuit different from that to which the receiver is connected.-Consult the dealer or an experienced radio/television technician for additional suggestions. You are cautioned that any change or modifications to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment.DISPOSALIf the camera system no longer functions or can no longer be repaired, it must be disposed of according to the valid statutory regulations. Disposal of spent batteries/accumulators:You are required by law (Battery Ordinance) to return all spent batteries and accumulators. Disposing of spent batteries/accumulators with common household waste is prohibited! Batteries/accumulators that contain hazardous substances are marked with the symbols on the side. These symbols indicate that it is prohibited to dispose of these batteries/accumulators in the household waste. The abbreviations for the respective heavy metals are: Cd=cadmium, Hg=mercury, Pb=lead. You can return spent batteries and accumulators that can no longer be charged to the designated collection points in your community, outlets or wherever batteries or accumulators are sold. Following these instructions will allow you to fulfill the legal requirements and contribute to the protection of our environment!
5zSystem “Device ID” and “Password” are provided on a label applied at the back of the LCD Monitor (behind the pull out stand).The “Device ID” and “Password” are needed for remote viewing.For security purpose, it is recommenced for user to copy the “Device ID” and “Password” information to the user manual, following by removing the label containing the “Device ID” and “Password” information.Please store this manual in a safe place to protect the device ID and password information for future reference.zAlways use discretion when installing CCTV surveillance equipment especially when there is perceived policy. Enquire regarding local regulations applicable to the lawful installation of video recording/surveillance. Third party consent may be required.REQUIREMENTS FOR REMOTE VIEWSupported Device- iPhone / iPad / iPod Touch w/ iOS 5.0.1 or above- Android smartphone / tablet v2.3X or above"Note: Not suitable for Windows7 or Blackberry SmartphonesRecommended minimum internet upload speed512Kbps upload speed (or bandwidth) to achieve up to an average of 2FPS viewing speed. Average viewing speed will depend on other restrictions by your ISP (internet service provider).
6KIT CONTENT AWireless Camera w/ stand x 1 BWireless Touch Screen LCD Monitor x 1C Camera Antenna x 1 D5V/1A Power Adapter x2EInternet Cable x 1 FScrew Bag x 1GInstruction Manual x 1 Tools Required:yElectric drilly5mm masonry drill bity15mm masonry drill bityNo. 2 Philips screwdriver
7SAFETY AND INSTALLATION TIPSLCD Touch Screen Monitorzkeep away from heat sources and high temperature placeszAvoid direct sunlightzAvoid humid placeszAvoid vibrationzInstall in a ventilated environmentzThe supplied SD card can be replaced with up to a 32GB SD card if requiredInstallation NotesAlways follow manufacturer’s advice when using power tools, steps, ladders, etc and wear protective equipment (e.g, safety goggles and gloves) when drilling holes, etc.When using ladders ensure they are positioned on a firm stable surface at an angle and suitably secured. Check for hidden electricity wires or water pipes before drilling any holes. If in doubt use a cable/pipe locator. It is recommended to avoid exposing the camera to extreme weather conditions (e.g, under a gutter which is prone to water leaks). After drilling any holes through an external wall for a cable, ensure the hole is sealed up using a suitable sealant to prevent drafts.To prevent a fire or electrical shock hazard, do not attempt to open the housing while the camera is exposed to rain water or wet conditions. Do not expose any wiring connections to weathering. If terminating any wiring connections outdoors then use a suitable weathering box to insulate the connections.There are no user serviceable parts inside. Refer servicing to qualified service personnel.NOTE: The camera has an open field RF operating range of up to 150m.
8Camera InstallationzAvoid positioning the camera so that it is facing directly at the sun as this will impair the picture quality viewed.zAvoid pointing the camera lens directly through clear glass as the night vision LEDs will cause a blurred image at night. zAvoid pointing the camera directly at any bushes, tree branches or moving objects that might naturally move due to winds. This is also because if you need to use the motion detection feature in the PC software to record movement the software might record unnecessarily.Secure camera stand on the stable surfaceLoosen up the Thumb screwAdjust proper view angle then secure the joint with T-bolt.
9Setting the Camera Channel (optional)The wireless camera is supplied preset to channel 1.The monitor supports up to 4 cameras. Follow the steps below in Camera Setup section to setup or change the monitor channel of the camera. If you are adding another camera to link with the supplied monitor in this kit, then ensure its channel is set to a different channel to the existing camera(s).Pairing the Camera to Receiver (optional)Follow the steps in Camera Setup section to setup or change the channel of the camera. If you are adding another camera to link with the supplied monitor in this kit, then ensure its channel is set to a different channel to the existing camera(s).Note:If the camera is located within 1m to 1.5m from the monitor and the camera's volume on the receiver is turned on, then you may hear a whistling noise on the monitor which is the feedback picked up by the microphone. In this case please locate the camera further away from the monitor to prevent this noise.If the power connection to the camera is kept outdoors, ensure the connection is suitably protected.
10QUICK START GUIDEFor further details on the installation of the camera bracket and fixings, please refer to the Camera Installation section.Set Up the CameraSet up the Wireless Touch Screen Monitor1. Flip out the stand, extend the antenna, connect AC/DC adapter to the input on the side of the monitor. 2. Press and hold the POWER button on the top of the monitor for 3 – 4 seconds to power it up.3. The receiver displays Welcome Screen for a few seconds and then transitions to the LIVE view.4. Place the SD card into the SD card slot located on the side of the monitor.Note: The screen remains dark until the camera is powered up.To Wireless CameraTo Touch Screen MonitorPowerAntennaPull-Out StandSD slotAC PowerConnection
11The monitor is fitted with a rechargeable battery and can operate for up to 2 hours on battery power once fully charged (w/Power Saving function activated). The monitor can be carried around anywhere within operating range of the camera(s), but should be used in a dry environment as it is not weatherproof.System OperationPlease refer to the System Operation section for Camera, System and Recording Settings.Remote AccessCan be done via iPhone / iPad / iPod Touch w/iOS 5.0.1 or above, Android smartphone / tablet v2.3X or above connected to 3G/WiFi internet.For an Android devicePlease refer to the Downloading Android APP section.For iPhone, iPad1, iPad2, New iPadPlease refer to the Downloading iPhone APP section.
12GETTING TO KNOW THE MONITOR AND CAMERAWHAT THE LIGHTS MEANLight State What it meansPower statusOn(Red) The camera is on.Off The camera is off.Link statusFlashing The camera is in pairing mode.On(Green) The camera is connected to the receiver.Off The camera is in standby.PowerOn/OfSD slotAC PowerConnectionAntennaData Cable ConnectionPull-OutStandReceiver(back/side)Receiver(Front view)Reset Button
13SYSTEM INTRODUCTIONYour monitor’s system software operates through a series of screens that let you choose groups of operations. For example, when you tap on the camera icon in the Pop-up menu, you can set how you want the main viewing screen, “the Live screen” to display images from the paired cameras. You can scan between cameras, show all cameras on a singlescreen (Quad view), or only display specific camera.The Live screen lets you view the camera transmissions. It also lets you set up your screen display and make adjustments to it. Icons on the screen itself let you monitor power and camera status.
14ICON WHAT THE ICON MEANSCamera ModeSelect how you want the Live screen to display camera input:Scan between cameras (5 seconds)Quad view (all paired cameras display)Full view (1 camera displays on full screen)VolumeAdjust the volume level.System SettingsAccess the system software operation and setting page or view recorded events.SD Capacity Indicates memory capacity remaining.Battery Capacity Displays battery capacity. This graphic shows battery at nearly full.Camera Number Displays the camera number and signal strength through the status lines to the left of the number.Record Status Tap to start or stop recording for that camera• Steady on - Not recording • Flashing - RecordingConnecting to the Internet Connecting your system to the internet.Internet Connected Connects your system to the internet.Intranet Connected Connects your system to the intranet.Remote View Indicates remote viewing is in process.Motion System indicates motion detection recording in progress.Scheduled System indicates scheduled recording in progress.Pop Up Menu Tab Opens and closes the pop up menu display.No SD CardIndicator Displays red when the SD card is not present or is damaged.Zoom Zoom in / out of a particular section of the live video
15Live Screen DisplaysThe Live screen displays in 2 views - Quad View or Full View. Quad View displays the images in 4 quadrants (only display camera that is ON). Tap a quadrant to display single camera view / full view. Tap on that image again to return to Quad View.Zoom FeatureTo zoom into a particular area,1. Go to full view, then tap to activate zoom mode.2. Select the zone by tapping the zone area to view zoom in screen.Recording Live Video1. On the Live screen, tap for the camera to begin recording.2. Tap it again to stop recording.You can record all cameras at the same time. With manual recording, each recording session (video clip per camera) is two minutes in length.
16Playing Back Recorded VideoFrom the pop-up menu, tap the following iconsThe Record List screen displays:Î1. Tap on the highlighted day containing the recording you want to view.The Record List screen will display that day’s recordings listed in a folder.If you tap on a day that is not highlighted, a folder displays with no recordings listed.2. Tap on the recording you want to view. It displays on the screen.3. Tap on any area of the screen that does not have control icons to bring up the playback progress bar. Tap that area again to close it.4. While playback progress is visible, you can fast forward/rewind by dragging the playback bar.5. When playback ends, tap or to return to the Record List.
17SYSTEM MENUFrom the pop-up menu, tap the following iconsThe Main Screen displays:ÎThe SYSTEM MENU highlights the Camera Setup option as the default.Main Screen Sub Screens What it DoesCamera Setup Camera Setup Pairs new cameras to the receiver.Camera on Makes the cameras visible to the monitor.Brightness Brightens or darkens the video of that camera.Recorder Setup Motion Detection Records when something moves in front of thecamera. Continues recording for 2 minutes.Schedule Record Set up a schedule for pre-determined recordingtimes and lengths.Network Setup Internet Setup Select the type of internet connection to beused.Security Code Set a security code for remote access.Network Information Displays information about your network and the receiver’s unique DID number.Alarm Setup Period Set a length of time for the alarm to sound.Melody Select a melody to play for the alarm.System Setup Power Saving Temporarily turns off the LCD after the system is idle for 2 minutes to conserve power.Screen Auto Lock Locks the screen from further activity until thescreen is unlocked.Time Set the time in 12-hour increments.Format Storage Formats / erases all the data on the SD card.System Upgrade Upgrades the receiver firmware.Default Lists the original system defaults.Quick TipsN/A Provides a list of 10 common questions.
18SYSTEM OPERATIONCamera Setup ScreenTap on camera setup.This screen should display:Camera PairingYour camera is paired to the monitor at the factory to channel 1.To add new camera(s) to your system, you have to pair it to the different channel(s).From the pop-up menu, tap the following iconsThe Main Screen displays:ÎÎÎ1. Tap the camera image you want to pair. A processing icon displays for a 60 second countdown.2. Press and release the Pairing button on that camera’s power cord (please refer to the Getting to Know the Monitor and Camera section). The system will indicate pairing is successful when pairing completes.3. The system will automatically adjust the Camera On screen.
19Camera ActivationWhen you add a camera to your system, the system will turn on the camera automatically.From the pop-up menu, tap the following iconsThe screen displays:ÎÎÎAn Xindicates a camera is OFF, a check indicates ON. Tap on the camera to turn it ON or OFF.BrightnessFrom the pop-up menu, tap the following iconsThe screen displays:ÎÎÎTap the camera to change brightness level. The default brightness is 0, and the range is from -2 through 2.
20Recorder Setup ScreenMotion DetectionFrom the pop-up menu, tap the following iconsThe screen displays:ÎÎÎTap the camera’s to set the sensitivity to Off, Low or High.Default = low. The screen will return to the Motion Detection screen after 10 seconds or when you press the Back icon.Email AlertThe system can notify you when it detects motion from any camera by sending you anemail alert. The email alert contains information such as the time that motion was detected and by which camera. In order to enable the Email Alert function, you must enter both incoming and outgoing email addresses.We strongly recommend you use Gmail to set up as the outgoing email server.The outgoing email server (SMTP server) is responsible for sending out the email notification to tell users when the system detects motion from any camera (Motion Detection must be activated).
21The incoming mail server (Email To) receives the email notification sent from the SMTP server, The user must be able to receive email on a Windows PC or on mobile devices (such as an iPhone, iPad or Android smartphone or tablet) to receive e-mail alerts from the system.When you receive an email alert, you can view live video from iPhone, iPad, Android smartphone or Android tablet through apps. Free apps are available through the iTunesApp store or the Android Market.From the pop-up menu, tap the following icons as they appear on the screens:The screen displays:ÎÎÎ1. Tap Enable to activate Email Alert or Disable to deactivate it.2. Tap on the SMTP Server field. A keyboard screen displays.3. Enter your outgoing e-mail SMTP server (example: johndoe@gmail.com). You can switch the keyboard from alphabetical characters to numbers/symbols and back again by tapping the field to the left of the space bar. Tap Return. The Email Alert screen displays again.4. Repeat the previous step for the Password field. Tap Return. The password entered here must be the same password as the password for the outgoing email account.5. Repeat Step 3 for the Email To field. Only one incoming email account will be
22accepted by the system. The incoming email account can be different from the outgoing email account.6. Tap OK to save the settings, then tap to return to the previous screen.If you are using Gmail as the outgoing SMTP server, check SSL and use the data in the following table:For GmailSMTP Server Smtp.gmail.com Enter this.SMTP Port 465 Enter this.Username XXXX@gmail.com Enter your gmail address in full,including @gmail.com.Password XXXXXXXXXX Enter the password for thisgmail account.Email to XXXX@gmail.com Enter the email address where you want the alerts sent.Schedule RecordUp to 5 scheduled recording sessions available in a single day. You are limited to the size of the SD card for how long a total recording time you have. These recording sessions must begin and end within a single 24-hour period. They cannot cross into the next day.From the pop-up menu, tap the following iconsThe Schedule Record screen displays:ÎÎÎ1. Tap the camera/channel number you want to record (1 - 4). Multiple cameras can be selected.2. Set the recording start and end time. Tap the hour and minutes boxes separately and use the UP and DOWN arrows to scroll through the times.3. Tap the AM/PM block to toggle between them.4. Tap on the blank DATE box. The Schedule Record Calendar screen displays.
235. Tap on the date you want the recording. The previous screen displays.6. Set up the recording and then tap Save. You can select another recording session to schedule.Clear a Scheduled Recording1. Access the Schedule Record screen.2. Tap on the scheduled recording you want to clear (1-5). The screen displays the settings for that schedule.3. Tap CLEAR. The screen resets to the default values for that recording slot.Network Setup ScreenThe Network Setup screen allows you to select your internet type, set a security code. You can also display system default configuration.From the pop-up menu, tap the following iconsThe Network Setup screen displays:ÎÎ
24Internet Setup1. Tap Internet Setup icon to display the Internet Setup screen.2. Tap on your selection and fill in the fields requested. Tap OK.3. Tap OK at the system reboot prompt. The Network Setup screen displays.Security CodeSet up your security code to limit who can have access to the system from a remote location.1. Tap Security Code icon to display the Security Code screen.
252. If you have previously entered a code, the screen will display your current code3. Tap on the change code field, a key board screen displays.4. Enter your security code.5. Tap OK. The system will return to Network Setup screen.Note: Security code must be entered to gain remote access. To protect your privacy, please be sure to change the default password 123456 into your personal security code.Network Information1. Tap the Network Information icon to display the Network Information screen.2. Tap the BACK arrow to return to the previous screen.Note:The DID is a unique code specific to your monitor and is required to gain remote access to your cameras over the internet.The information in the DHCP setting is assigned to your monitor from your home router.
26Alarm Setup ScreenFrom the Alarm Setup screen, you can:zSet the length of time the alarm soundszSelect a melody for the alarm.ÎÎPeriodThis selection allows you to select the alarm/siren duration for Clock Alarm and Timer.1. Tap Period. The Set Siren Duration screen displays.2. Select the alarm duration time required3. Tap the BACK arrow to return to the previous screen.
27MelodyThis selection allows you to select a melody for the siren.1. Tap Melody. The Change Siren Melody screen displays.2. Select the melody required3. Tap the BACK arrow to return to the previous screen.System Setup ScreenPower Saving In Power Saving mode, the monitor will shut off LCD after idle for 2 minutes. Press Power button once to reactivate the monitor.If a motion detection event or scheduled recording begins, the LCD turns back on automatically.
281. Tap Power Saving Enable to activate power saving. Default is off.2. A check mark appears on your selection.3. Tap the BACK arrow to return to the previous screen.Screen Auto LockIn Auto Lock mode, the monitor will enter screen lock mode after it has been idle for 2 minutes. Auto Lock disables the touch screen and removed the icons from the display.1. Tap Screen Auto Lock2. Tap your selection; a check mark displays.3. Tap the BACK arrow to return to the previous screen.Note: From the Live screen, tap the Power button once to unlock the screen andreturn to normal touch screen operation.
29TimeThe Time screen lets you set up clock alarms, set the system time, and set a timer.From the pop-up menu, tap the following iconsThe screen displays:ÎÎÎClock AlarmThis feature operates as an independent alarm clock. It does not affect the operation of live video or recording video.1. Tap to display the Clock Alarm screen.2. Tap on an alarm button (total of 5 to select from).3. Tap on the hour/minutes block then UP/DOWN arrows to set the time.4. Tap on AM/PM to toggle between the two.5. Tap SAVE, then back.
30Time SettingThis screen contains fields to set the Month, Day, Year, Hour, Minute and AM/PM.1. Tap to display the Time Setting screen.2. Tap on each field to set it. The UP/DOWN arrows shift to that field. Use UP/DOWN to set the field.3. Tap on the AM/PM block to switch between the two.4. Tap SAVE when you are finished.TimerThis feature operates as an independent alarm clock. It does not affect the operation of live video of recoding video.1. Tap to display the Time Setting screen.
312. Tap on each field to set it. Use UP/DOWN to set the field.3. Tap START to begin the time. When the time reaches 00:00, an alarm beeps until you tap OK.Storage ManagementThe Storage Management screen lets you format the SD card or set up the SD card overwrite function.FormatWhen using an SD card other than the provided one, it is highly recommended that you format the card using these procedures. Formatting any SD card deletes all files on that card.From the pop-up menu, tap the following iconsThe Format Storage screen displays:ÎÎÎ1. Tap on the Format feature; a warning statement displays.2. Tap OK to proceed to format storage or tap CANCEL to discontinue.3. The system will indicate success or failure.
32OverwriteThis feature will overwrite the oldest files when the capacity of SD card is full. Turning on this feature will enable the system to start overwriting the oldest 300Mb files when the available capacity is less than 100Mb.From the pop-up menu, tap the following iconsThe Format Storage screen displays:ÎÎÎTap on the Overwrite feature. The check mark indicates the feature is enabled.System UpgradeTo upgrade the firmware from the vendor website, you must download and store it in the SD card root directory.From the pop-up menu, tap the following iconsThe screen displays:ÎÎÎPress the Start button to upgrade the firmware.
33LanguageEnglish is the default language. If you change the language, all system settings default to the original factory settings. You will have to reenter any specialized settings.From the pop-up menu, tap the following iconsThe screen displays:ÎÎÎ1. Select the language required. The Restore Default Settings screen displays.2. Tap OK to continue. The system will shut down in about 5 seconds.3. When the system restarts, it will ask you to perform the touch screen calibration. Follow the instructions on the screen.4. Select the frequency setting by tapping the frequency icon (50Hz /60Hz). Make sure the frequency setting complies with local electrical regulations.Note: In general the frequency for Europe is 220-240 volt, at 50 hertz frequencyQuick TipsThe Quick Tips screen provides additional details on important subjects of system operation. Tap on a subject to display the information.
34REMOTE ACCESSOverviewThis DWH Series Video Security System lets you view live video from your iPhone, iPad, or Android smartphone or tablet. Free apps are available through the iTunes App Store or the Android Market.Up to 2 remote users can access live video at the same time as long as they have the User ID (DID) code and security code.Downloading Android APPFrom your Android smart phone or tablet device, go to the Android Market and search for OMGuard.Downloading iPhone APPFrom your iPhone or iPad, go to the iTunes App Store and search for OMGuardConnecting to the InternetThe docking cradle charges your monitor as well as provides an internet connection. When you are connected to the internet, live video will continue to display on the monitor, but monitor's touch operation will become limited.Monitor's touch operation will resume normal after disconnecting from the internet by select Charge Only option from the pop up menu, or remove monitor from the docking cradle.1. Connect the AC adapter to the docking cradle.2. Connect the RJ45 (Ethernet) cable from the back of the cradle to your primary router (from your internet service provider).3. Insert the monitor into the cradle. A screen asks if you want to connect to the internet or only charge the monitor.
354. Tap Connect. The Internet Connection Status Indicator appears on the upper left of the Live screen indicating that the system is connected to the internet.You can now view live video through your mobile devices.>> While the system is connected to the internet, the LIVE screen display rate mayreduce to 2 - 3 frames per second.5. When you connect remotely to the monitor, the Internet Connection Status Indicator shows that remote view is in progress.>> Once internet connectivity is set, the system will memorize the setting and thenext time you place the monitor back into the cradle, the system will automaticallyconnect to the internet."Connecting to the Intranet (Home Network)When the monitor is placed in the cradle and "charge only" is selected, you can still access your live video from smartphone(s) or tablet(s) as long as those devices are also connected to the same network as the monitor. For example, your smartphone is connected to your home network via WiFi, in this case, live video will still be displayed on the monitor as well as on the smartphone.ReceiverPower SupplyAdaptor5
36MAINTAINING YOUR SYSTEMPlease make sure to upgrade your system firmware to the latest version. Check yoursystem firmware version on the Network Information screen (please refer to the Network Information section).Go to vendor website to check the current firmware version. Compare it with your systemfirmware version. If you need to upgrade your system firmware, download the latestfirmware version to your SD card and then upgrade that firmware version to the monitor.1. Eject the SD card from the monitor.2. Place the SD card into a USB card reader/writer (not included with the purchased package).3. Connect the flash drive to your PC.4. Copy the latest firmware version from vendor website to your SD card root directory.5. Remove the SD card and reinsert it into the monitor.6. Upgrade the firmware (please refer to the System Upgrade section).
37TROUBLE SHOOTINGTROUBLE SOLUTIONSNo image Screen lock may be on. Tap the Power button to unlock the screen.Make sure the camera is power on.Make sure the monitor has enough charge / connect it to AC/DC adaptor.Move the camera closer to the monitor; it might be out of range or flip the antenna of the receiver to obtain best possible reception.Poor picture quality Flip the antenna of the receiver to obtain best possible reception.Clean the camera lens using lens cleaningcloth.The motion sensor notworkingIncrease or decrease the sensitivity of the motion sensor (please refer to the Motion Detection section).Check the settings on the RECORD screen.No recording happensalthough it has theschedule set.Ensure correct DATE AND TIME has been set and the Record Schedule setup correctly.Ensure the memory card is inserted into DVR and formatted.There might be no movement detected,i.e.: no moving object to trigger the motion sensor.Unable to pair the camerato the receiverMake sure the camera is power on.Press and release the pairing button quickly. Do not press and hold.Power off the receiver and restart. If power button does not respond, use a pin to press the reset button.A white image appears at nightThe camera's infra-red LEDs shine invisible light that reflects of surfaces such as glass will cause white light. Place thecamera on the other side of windows to improve the night vision or place it in a well-lit area (recommend to install asecurity lamp to improve lighting).LIVE screen has no icons. Screen lock may be on. Tap the Power button to unlock the screen.System locked up Power off the receiver and restart. If power button does not respond, use a pin to press the reset button.Unable to use the Windows Media Player to play the videoclips from the SD cardThe video files play with a Quicktime® player. Download this free player from www.apple.com . You can also download the alternative free player, VLC Media Player, from www.videolan.org. Ensure your PC has SD card reader.
38PRODUCT SPECIFICATIONCamera ReceiverMaximum channels - 4Communication Range 150 meters in open spaceLCD Monitor Resolution 800 x 480Camera Resolution Single Camera: 480x272 / Multiple Camera: 320x240Operating Temperature -10堕C ~ 50堕COperating Voltage DC 5V / 1ACurrent Consumption 500mA (MAX) 800mA (MAX)Night Vision 8 metersDimension 151x74x49 mm 184x128x28 mmRecording Time for Memory Card (32GB max)SD Card Capacity Single Camera(Full Screen)Multiple Cameras(QUAD Mode)1GB 200 Minutes 130 Minutes2GB 400 Minutes 260 Minutes8GB 1,600 Minutes 1,040 Minutes16GB 3,200 Minutes 2,080 Minutes32GB 6,400 Minutes 4,160 MinutesNote: Single camera file recorded with video/audio; multiple camera file recorded with video only.
14 NOTE： THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES AND INDUSTRY CANADA LICENSE-EXEMPT RSS STANDARD(S). OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION. THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS OR CHANGE TO THIS EQUIPMENT. SUCH MODIFICATIONS OR CHANGE COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -- Reorient or relocate the receiving antenna. -- Increase the separation between the equipment and receiver. -- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -- Consult the dealer or an experienced radio/TV technician for help.

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