JTECH an HME ISTATION-N Integration Station User Manual IStation maunal

HME WIRELESS, INC. Integration Station IStation maunal

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Users Manual

HME 800.925-8091 Integration Station Serial Transmitter Page 1ISTATION-N(Integration Station)User ManualHME Wireless, IncCustomer Service 800.925.80911400 Northbrook Parkway Suite #320 • Suwanee, GA 30024
HME 800.925-8091 Integration Station Serial Transmitter Page 2THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES.OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS :(1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND(2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED,INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.TRANSCEIVER MANUALNOTICEThis manual, software and electronic circuitry are copyrighted. All rights reserved. Under thecopyright laws, this manual, software and electronic circuitry may not be copied, in whole or inpart without written prior consent of Lee Technology.All information provided in this document is carefully prepared and offered in good faith as aguide in the installation, use and servicing of our products. Installers must ensure that the finalinstallation operates satisfactorily within the relevant regulatory requirements. Lee Technologyaccepts no responsibility for incorrect installation. Lee Technology reserves the right to changeproducts, specifications and installation data at any time without notice.Lee Technology makes certain limited warranties with respect to defective diskettes,documentation and electronic circuitry. Please see the associated information contained on thispage.LIMITED WARRANTYWith respect to the physical documentation and physical electronic circuitry enclosed herein, LeeTechnology warrants the same to be free of defects in materials and workmanship for a period ofone year from the date of purchase. In the event of notification within the warranty period ofdefects in material or workmanship, Lee Technology will replace the defective diskettes,documentation and electronic circuitry. The remedy for breach of this warranty shall be limited toreplacement and shall not encompass any other damages including but not limited to loss ofprofit and special incidental, consequential, or other similar claims.Lee Technology Korea specifically disclaims all other warranties, expressed or implied, includingbut not limited to implied warranties of merchantability and fitness for a particular purpose withrespect to defects in the documentation and electronic circuitry and the program license grantedherein, in particular, and without limiting operation of the program license with respect to anyparticular application, use or purpose.
HME 800.925-8091 Integration Station Serial Transmitter Page 3IMPORTANT SAFETY INFORMATIONNOTE : The manufacturer is not responsible for any radio or TV interference caused byunauthorized modifications to this equipment. Such modifications could void the user's authorityto operate the equipment.CAUTION :RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.RF EXPOSURE STATEMENTYour Pager Transmitter contains a radio frequencytransmitter. When the button is pushed the transmittersends our RF signals.CAUTION: To comply with FCC RF exposurecompliance requirements, a separation distance of atleast 8 inches (20 cm) must be maintained between theantenna of this trasmitter and all persons, during normaloperation.The antenna uesd for this transmitter must not be colocatedor operating in conjunction with any otherantenna of transmitter.Unauthorized antennas, modifications, of attachmentscould damage the transceiver and may violate FCCregulations.
HME 800.925-8091 Integration Station Serial Transmitter Page 4INTRODUCTIONYour HME Computer Controlled Paging System has the following capabilities:PC controlled operation via RS-232 serial port. (Using a program provided by the manufacturer only.)2-Watts effective radiated power with approximately 1-mile open field rangeOperating Frequency 457.5750 MHzIndustry standard protocol covering the full range of paging functionsPC controlled automatic switching between tone/vibe only, numeric, and alphanumeric paging messageformats, including multiple tone/vibe cadencesPC controlled automatic switching between 512, 1200, and 2400 bps RF data ratesOptional unique paging transmitter IDs available for use by VARs/DistributorsCommunications protocol designed to ensure reliable communications No paging receiver databaseprogramming is required within the paging transmitter. The unique communications protocol in the HMEpaging transmitter allows you to operate the transmitter with an unlimited quantity of paging receivers.Your HME Computer Controlled Paging System allows you to use 3rd Party software to send paging messages toone or more persons via pagers, and other devices that incorporate paging data receivers. You can use a widevariety of paging receiver types with HME Paging Systems, including tone/vibe, numeric and alphanumeric pagers.For the list of pager capcodes please refer to the capcode list on the next page.INSTALLATION – SERIAL TRANSMITTERUnwrap all equipment. Lock the antenna into the antenna jack on the right hand corner of thereceiver unit.Connect one end of the DB9 serial cable to the serial DB9 port on the back of the transmitter.Connect the other end to the serial COM port of the PC where your table management software islocated.DB9 PORT, RJ45 PORT, USB PORT ARE USE manufacturer software only.These external ports are operating by manufacturer software only.Plug the power supply with the large tip into a standard 110 outlet and plug it into the power supplyconnector of the sending unit. The LCD display should turn ON.AntennaSerial Transmitter(DB9, RJ45, USB)Straight through SerialCableor LAN cableTo COM portDB9 PORT,RJ45 PORTUSB PORTPower supplyconnector
HME 800.925-8091 Integration Station Serial Transmitter Page 5TESTING THE DEVICE WITH PAGING SOFTWAREThis device had been tested to work with QSR, Radiant, Open Table, Pro-Host or any software product that utilizesthe standard TAP, WaveWare, or Scope Paging protocols. To test the device using your paging software, follow theprocedure below…Add the pagers to the pager list or paging configuration of your existing software. Refer to the list ofpager capcodes on the next page. Be sure to check the pager number, capcode, baud rate andpager type when you enter the information into your software. The procedure to add pagers to yourpaging list is dependent on what software you have. Contact your software reseller for thisprocedure if you do not have it.Anytime you send a page with your software the “Transmit Indicator” will show on the display.This will confirm that you transmitter was connected properly and compatible with your software.USING THE DEVICE AS STANDALONE TRANSMITTERThis device can be used as a standalone transmitter in case of software failures. To alert a pager, simply press thepager number on the transmitter keypad followed by the “send” key. For example, press, “11 - send” and pager #11 will signal.Locate / All Page FeatureThis feature causes ALL pagers (that are not charging) to signal at once. This feature is useful when you areclosed and would like to locate any misplaced pagers around your facility. To locate ALL pagers, press,1. “1249 – send” – for IQ, Coaster pagers2. “912 – send” – for belt clip (Mgr) pagersAny pager not on a charger will signal. Search for the missing pagers by listening for the beep or voice call andlooking for flashing lights. Remember to check the parking lot and look in the bushes! After finding all the missingpagers, put them on a charger to stop the “locate” alert. Never use the locate feature while pagers are with theguest as all the pagers will alert at once!!!Transmit Indicator – page being sentusing keypad or thru RS232 port. Thisalso indicates the Out of Range signalis being sent.KeypadDisplaySend button to pagepagers
HME 800.925-8091 Integration Station Serial Transmitter Page 6Technical Support1. This product is programmed specifically for Darden Restaurants (Olive Garden)2. If you require technical support please call HME Level 2 support at 800-925-8091 x1753 or x1750 and speak to MelCanlas or Charlie Luangkhot3. For any questions about this project (non technical) please call Darden’s account manager, Scott Hubbard at 800-925-8091 x 17104. Make certain the integration station and pagers have power. Check the outlet & circuit breaker.5. Are the pagers fully charged? They should all have the red charge indicator light on while on the charger. Makecertain they are charging when not in use. A minimum of 2 hours charge time is needed if the pager is run down.6. Unplug the integration station, wait 30 seconds & plug it back in. (Reboot)For basic support call:HME Wireless Customer Service: 800.919.9903.Mon - Fri 8:00 am to 10 pm EST / Sat & Sun 10:00 am to 6:30 pm ESTAfter hours please leave a message and we will get back to you as soon as we can.Need a repair or replacement components?Ship malfunctioning components to the following address:HME Wireless, Inc.1400 Northbrook Parkway Suite #320Suwanee, GA 300241. Call 800.919.9903 and follow the prompts to Customer Service to obtain an HME RMA number.2. Pack the components securely3. Write the RMA number clearly and boldly on the outside of the package4. *Make certain your company information is in the box and on the return label – especially if you ship from a Pack &Ship store.5. Ship the equipment in a traceable manner for your protection. (i.e. UPS Ground Track). HME is not responsible forpackages lost in transit. Save the tracking number!6. Insure the shipment for replacement value.All products are shipped ground from HME. *Overnight or 2 day Shipping is available at an additional charge.CUSTOMER SERVICE
FCC ID: WDCISTATIONN This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user's authority to operate the equipment. IC : 7752AISTATIONN Operation is subject to the following two conditions:(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

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