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OWNER’S MANUAL

J-300™ Collection

J - 315
J - 325
J - 335
J - 345
J - 355
J - 365
J - 375
J - 385
2530-398A Rev. A

Attention New Spa Owner!

Congratulations on the purchase of your new Jacuzzi® spa! The following is a
list of automated functions performed by your spa. These functions are listed
below in an attempt to alleviate any operational concerns you may have during
the first 24 hours of ownership! Also listed below are important maintenance
recommendations you should observe on a regular basis to protect your new
investment.

Automated Operations

Approximately two minutes after power is applied to the spa, the first filtration/
heating cycle turns on pump 1. An automatic “blow-out” function also activates
pump 2 (if equipped) for a period of one minute to flush all lines. Then, after one
minute, pump 2 turns off and pump 1 continues to operate for the duration of the
cycle.
Note: This function only occurs during the first filtration/heating cycle each day.

Maintain Healthy Spa Water
Always maintain your spa’s water chemistry within the following parameters:
With CLEARRAY®

Without CLEARRAY®

7.4-7.6

Free Chlorine

no less than 1.0 ppm

3.0-4.0 ppm

Free Bromine

no less than 2.0 ppm

2.0-4.0 ppm

Total Alkalinity

100-120 ppm

Calcium Hardness

150-250 ppm

IMPORTANT: CLEARRAY® Water Purification System is factory installed. If
the CLEARRAY® system is altered or is not operating efficiently then follow
the “without CLEARRAY®” water chemistry parameters as defined by the
Association of Pool and Spa Professionals. CLEARRAY® requires an annual
bulb replacement to properly sanitize your water.

! TO DECREASE RISK OF INFECTION OR DISEASE! Always maintain
your spas filter as outlined below to ensure healthy spa water. Refer page 43
“Water Quality Maintenance” for additional information.
Required Filter Maintenance
Your new spa is equipped with an advanced water filtration system that provides
unsurpassed water quality! To ensure maximum water quality at all times, you
should clean both filter cartridges every month, or earlier as necessary. See page
36 for detailed filter cartridge cleaning/replacement instructions.

Required Water Replacement
! TO DECREASE RISK OF INFECTION OR DISEASE! You should replace
the spa’s water every 3 months. The frequency depends on a number of variables
including frequency of use, number of users, and attention paid to water quality
maintenance. You will know it is time for a change when you cannot control
sudsing and/or you can no longer get the normal feel or sparkle to the water,
even though the key water balance measurements are all within the proper
parameters. See page 43 for additional information.
©Jacuzzi Hot Tubs. All Rights Reserved

Table of Contents

J-300

1.0
2.0

Important Spa Owner Information������������������������������������1
FCC Notice��������������������������������������������������������������������������1

3.0
3.1
3.2
3.3
3.4

Important Safety Instructions for all Spa Owners�����������2
Entrapment Risk�������������������������������������������������������������������6
Hyperthermia������������������������������������������������������������������������7
Important Additional CSA Safety Instructions
(Canada Only)����������������������������������������������������������������������8
General Electrical Safety Instructions�����������������������������������8

4.0
4.1
4.2

Choosing A Location����������������������������������������������������������9
Outdoor Location����������������������������������������������������������������10
Indoor Location�������������������������������������������������������������������10

5.0
6.0
7.0
8.0

General Electrical Safety Instructions����������������������������11
Power Requirements��������������������������������������������������������12
Electrical Wiring Instructions������������������������������������������15
Spa Fill Up Procedure������������������������������������������������������18

9.0
9.1
9.2

Control Functions�������������������������������������������������������������23
Control Panel����������������������������������������������������������������������23
General Spa Features And Controls�����������������������������������24

10.0
10.1
10.2
10.3
10.4
10.5
10.6
10.7
10.8
10.9

Operating Instructions�����������������������������������������������������25
Setting Water Temperature ������������������������������������������������25
Activate Jet Pumps�������������������������������������������������������������26
Light On/Off Button�������������������������������������������������������������26
Light Mode Button��������������������������������������������������������������26
Jets�������������������������������������������������������������������������������������26
Selecting Desired Massage Action�������������������������������������27
Waterfall Feature����������������������������������������������������������������27
Air Controls�������������������������������������������������������������������������27
Optional BLUEWAVE™ Spa Stereo System����������������������27

11.0
11.1
11.2
11.3
11.4
11.5
11.6
11.7
11.8

Menu Features and Programming Instructions�������������28
Primary Filtration Menu������������������������������������������������������29
Programming the Primary Filtration Cycle��������������������������30
Programming the Change Filter Timer�������������������������������31
Secondary Filtration Menu��������������������������������������������������32
Programming the Secondary Filtration Cycle���������������������32
Programming the CLEARRAY Bulb Replacement Timer���33
Economy Menu�������������������������������������������������������������������33
Programming the Economy Mode��������������������������������������34

J-300

11.9 Lock Menu��������������������������������������������������������������������������34
11.10 Programming the Lock Modes��������������������������������������������35
11.11 Top Menu Lock�������������������������������������������������������������������35
11.12 Programming the Top Menu Lock Feature�������������������������35
12.0
12.1
12.2
12.3
12.4
12.5
12.6
12.7
12.8
12.9

Spa Maintenance��������������������������������������������������������������36
Cleaning The Filters�����������������������������������������������������������36
Draining and Refilling���������������������������������������������������������39
Pillow Care�������������������������������������������������������������������������40
Cleaning The Spa Interior���������������������������������������������������40
Vinyl Cover Care and Maintenance������������������������������������40
Tool Free Access Door�������������������������������������������������������41
Maintaining The Synthetic Cabinet�������������������������������������41
Winterizing��������������������������������������������������������������������������42
Restarting Your Spa in Cold Weather���������������������������������43

13.0
13.1
13.2
13.3
13.4

Water Quality Maintenance����������������������������������������������43
pH Control��������������������������������������������������������������������������44
Sanitizing����������������������������������������������������������������������������44
CLEARRAY® (Ultraviolet) Water Purification System��������45
CLEARRAY® Bulb Replacement and Quartz Tube
Maintenance�����������������������������������������������������������������������46

14.0 Error Conditions/Error Messages�����������������������������������49
14.1 Summer Logic��������������������������������������������������������������������49
14.2 Panel Displays COL������������������������������������������������������������49
14.3 Panel Displays ICE�������������������������������������������������������������49
14.4 Panel Displays SN1������������������������������������������������������������49
14.5 Panel Displays SN2������������������������������������������������������������49
14.6 Panel Displays BLB������������������������������������������������������������49
14.7 Panel Flashes FL1 or FL2��������������������������������������������������50
14.8 Panel Displays OH�������������������������������������������������������������50
14.9 Panel Displays (- - -)�����������������������������������������������������������50
14.10 Panel Displays CF��������������������������������������������������������������51
15.0
15.1
15.2
15.3
15.4
15.5

Troubleshooting Procedures�������������������������������������������51
None of the Components Operate (e.g. Pump, Light)��������51
Pump Does Not Operate����������������������������������������������������51
Poor Jet Action�������������������������������������������������������������������52
Water is Too Hot�����������������������������������������������������������������52
No Heat������������������������������������������������������������������������������52

J-300

16.0 Circuit Board Diagrams���������������������������������������������������53
16.1 North American J-335, J-345, J-355, J-365,
J-375 and J-385 Dedicated Power Models (60 Hz)������������53
16.2 North American J-315 and J-325 Convertible
Power Models (60 Hz)��������������������������������������������������������54
16.3 Export J-335, J-345, J-355, J-365, J-375 and
J-385 Models (50 Hz)���������������������������������������������������������55
16.4 Export J-315 and J-325 Models (50 Hz)�����������������������������56
17.0
17.1
17.2
17.3
17.4
17.5
17.6
17.7

Optional BLUEWAVE™ Spa Stereo System�������������������57
Pairing the Remote and Stereo������������������������������������������58
Audio Settings��������������������������������������������������������������������58
Wireless Remote Control Functions�����������������������������������60
Electronic Device Connections and Functions�������������������61
Wireless Remote Battery Replacement Procedure������������64
BLUEWAVE™ Spa Stereo System Specifications�������������64
Stereo Cautions������������������������������������������������������������������65

J-300

1.0

Important Spa Owner Information

J-300

Your Jacuzzi J-300 Collection spa is constructed to the highest standards
and is capable of providing many years of trouble-free use. However,
because heat retentive materials are utilized to insulate the spa for
efficient operation, an uncovered spa surface and wall fittings directly
exposed to sunlight and high temperatures for an extended period are
subject to permanent damage. Damage caused by exposing the spa
to this abuse is not covered under warranty. We recommend that you
always keep the spa full of water when it is exposed to direct sunlight
and that you keep the Jacuzzi premium insulating cover in place at
all times when the spa is not in use. Read and carefully follow the
requirements for your spa’s support base found in Section 4.0 titled,
“Choosing A Location” (page 9).
Jacuzzi constantly strives to offer the finest spas available,
therefore modifications and enhancements may be made which
affect the specifications, illustrations and/or instructions contained
herein.

2.0

FCC Notice

This equipment has been tested and found to comply with the limits for
a Class B Digital Device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
1. Rearrange or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from the
circuit connected.
4. Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party
responsible for FCC compliance could void the user’s authority to
operate this equipment.

J-300
3.0
Important Safety Instructions for all Spa Owners
READ AND FOLLOW ALL INSTRUCTIONS CAREFULLY!
This spa was manufactured to meet the standards and specifications
outlined in the “Virginia Graeme Baker Pool and Spa Safety Act” (VGB
Safety Act). When installing and using this spa, basic safety precautions
should always be followed, including:
! DANGER: RISK OF SEVERE INJURY OR DROWNING!
1.
• Extreme caution must be exercised to prevent unauthorized access
by children.
• To avoid accidents, ensure that children do not use this spa unless
supervised at all times. Adult supervision is a critical safety factor in
preventing children from drowning.
• Use the straps and clip tie downs to secure the spa cover when not
in use. This will help discourage unsupervised children from entering
the spa. Keep the spa cover secure in high-wind conditions.
• There is no representation that the cover, clip tie-downs, or actual
locks will prevent access to the spa.
! DANGER: RISK OF SEVERE INJURY OR DROWNING!
2.
• Keep hair, loose articles of clothing or hanging jewelry away from
suction fittings, rotating jets or other moving components to avoid
entrapment that could lead to drowning or severe injury.
• Never use the spa unless all suction guards, filter, filter lid, or
skimmer assembly are installed to prevent body and/or hair
entrapment.
• Never operate or use the spa if the filter, filter lid, or skimmer
assembly are broken or any part of the skimmer assembly is missing.
Please contact your dealer or nearest service center for service.
• The suction fittings and suction covers in this spa are sized to match
the specific water flow created by the pump(s). If it is necessary to
replace the suction fittings, suction covers or pump(s), be sure that
the flow rates are compatible and are in compliance with the VGB
Safety Act.
• Never replace a suction fitting or suction cover with one rated less
than the flow rate marked on the original suction fitting. Using
improper suction fittings or suction covers can create a body or hair
suction entrapment hazard that may lead to drowning or severe
injury.

3.
•

! DANGER: RISK OF SEVERE INJURY FROM ELECTRIC
SHOCK OR DEATH FROM ELECTROCUTION!
Install the spa at least 5 feet (1.5m), from all metal surfaces. As an
alternative, a spa may be installed within 5 feet of metal surfaces
if each metal surface is permanently connected (bonded) by a
minimum No. 8 AWG (8.4 mm²) solid copper conductor attached
to the wire connector on the grounding lug, inside the equipment
compartment on the equipment box.

•

•
•
•
•

•

J-300

A grounding wire connector is provided on this unit to connect a
minimum No. 8 AWG (8.4 mm²) solid copper conductor between
this unit and any metal equipment, metal enclosures of electrical
equipment, metal water pipe, or conduit within 5 feet (1.5m) of the
unit.
Never permit any electrical appliance, such as a light, telephone,
radio, television, etc. within 5 feet (1.5m) of a spa unless such
appliances are built-in by the manufacturer.
Never bring any electrical appliances into or near the spa.
Never operate any electrical appliances from inside the spa or when
you are wet.
The electrical supply for this product must include a suitably rated
switch or circuit breaker to open all ungrounded supply conductors
to comply with section 422-20 of the National Electrical Code/USA,
ANSI/NFPA 70. The disconnecting means must be readily accessible
and visible to the spa occupant but installed at least 5 feet (1.5m),
from the spa.
The electrical circuit supplied for the hot tub must include a suitable
ground fault circuit interrupter (GFCI) as required by NEC Article
680-42.

! WARNING: RISK OF SEVERE INJURY OR DEATH!
4.
• Extreme caution must be exercised to prevent diving or jumping
into the spa or slipping and falling, which could result in
unconsciousness, drowning, or serious injury. Remember that wet
surfaces can be very slippery.
• Never stand, walk or sit on the top railing of the spa.

5.
•
•
•
•
•
•

WARNING: RISK OF HYPERTHERMIA (OVER-HEATING)
CAUSING SEVERE INJURY, BURNS, WELTS OR DEATH!
Water temperature in excess of 104°F (40°C) may be injurious to
your health.
Refer to Section 3.2 Hyperthermia for specific causes and symptoms
of this condition.
The water in the spa should never exceed 104°F (40°C). Water
temperatures between 100°F (38°C) and 104°F (40°C) are
considered safe for a healthy adult.
Lower water temperatures are recommended for young children
(children are especially sensitive to hot water) and when spa use
may exceed 10 minutes.
The Consumer Products Safety Commission/USA has stated that the
water temperature in a spa should not exceed 104°F (40°C).
Always test the spa water temperature before entering the spa.
The user should measure the water temperature with an accurate
thermometer since the tolerance of water temperature-regulating
devices may vary as much as +/- 5°F (2°C).

J-300
! WARNING: RISK OF SEVERE INJURY OR DEATH!
6.
• Since excessive water temperatures have a high potential for
causing fetal damage during the early months of pregnancy, if
pregnant or possibly pregnant, consult your physician before using a
spa.
• Pregnant or possibly pregnant women should limit spa water
temperatures to 100°F (38°C).
• Persons suffering from obesity or a medical history of heart disease,
low or high blood pressure, circulatory system problems, diabetes,
infectious diseases or immune deficiency syndromes should consult
a physician before using a spa.
• If you experience breathing difficulties in association with using or
operating your spa, discontinue use and consult your physician.
• Persons using medication should consult a physician before using
a spa since some medication may induce drowsiness, while other
medication may affect heart rate, blood pressure, and circulation.
• Persons suffering from any condition requiring medical treatment, the
elderly, or infants should consult with a physician before using a spa.
• The use of alcohol, drugs, or medication before or during spa use
may lead to unconsciousness with the possibility of drowning.
! WARNING: RISK OF SEVERE INJURY OR DEATH!
7.
• Prolonged immersion in a spa may be injurious to your health.
• Observe a reasonable time limit when using the spa. Exposures
at higher temperatures can cause high body temperature (overheating). Symptoms may include dizziness, nausea, fainting,
drowsiness, and reduced awareness. These effects could possibly
result in drowning or serious injury.
• Never use a spa immediately following strenuous exercise. Enter
and exit the spa slowly. Wet surfaces can be slippery.

8.
•

•
•

WARNING: TO DECREASE RISK OF INFECTION OR DISEASE!
To reduce the risk of contracting a waterborne illness (e.g. an infection, bacteria or virus) and/or respiratory ailments, maintain water
chemistry within the parameters listed on the inside cover of this
manual and consult with a licensed engineer regarding proper ventilation if installed indoors or in an enclosed area.
People with infectious diseases should not use a spa to avoid water
contamination, which could result in spreading infections to others.
Always shower before and after using your spa. Maintain water
chemistry in accordance with manufacturer’s instructions. Failure to
do so may result in contracting a waterborne illness (e.g. an infection,
bacteria or virus).

J-300
! WARNING: In addition to maintenance of filters and water
chemistry, proper ventilation is recommended to reduce the risk of
contracting a waterborne illness (e.g. an infection, bacteria or virus)
and/or respiratory ailments that could be present in the air or water.
Consult a licensed architect or building contractor to determine your
specific needs if installing your hot tub indoors.

10. CAUTION: TO DECREASE RISK OF PRODUCT DAMAGE.
• Maintain water chemistry in accordance with manufacturer’s
instructions.
• Proper chemical maintenance of spa water is necessary to maintain
safe water and prevent possible damage to spa components.
11.

WARNING: RISK OF SEVERE INJURY OR DEATH! The
appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience or knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.

12. NOTE: This spa is not intended nor designed to be used in a
commercial or public application. The spa buyer shall determine
whether there are any code restrictions on the use or installation
of this spa since local code requirements vary from one locality to
another.

Hot Tub Safety Literature

To ensure you have a safe and enjoyable hot tub experience,
learn all you can about hot tub safety and emergency procedures.
Especially useful are the brochures listed below:
• Children Aren’t Waterproof
• Pool and Spa Emergency Procedures For Infants and
Children
• Layers of Protection
• The Sensible Way to Enjoy Your Spa or Hot Tub
The Association of Pool and Spa Professionals publishes these
brochures. To acquire a brochure:
• Ask your hot tub dealer (they may have copies)
• Go to http://apsp.org
• Conduct your own search on the internet
• Write to the following address:
The Association of Pool and Spa Professionals
2111 Eisenhower Avenue
Alexandria VA 22314
703.838.0083

J-300

3.1
Entrapment Risk
The Consumer Products Safety Commission/USA has reported that
users of pools and spas have become entrapped (stuck) to drain and/or
suction fittings causing death, drowning, or serious injury (see diagram
below). This spa was manufactured to meet the standards and specifications outlined in the “Virginia Graeme Baker Pool and Spa Safety Act”
(VGB Safety Act). Entrapment risk can be minimized if proper precautions are taken.

DANGER: RISK OF PERSONAL INJURY OR DEATH!

Never operate the spa if a suction fitting, suction cover, filter,
filter lid or skimmer assembly are broken, damaged or missing.
Filter, Filter Lid,
Skimmer Assembly (location
and style vary by
models)

Suction Fittings,
Suction Covers
(locations vary
by models)

Note: Suction covers must be replaced every 5 years.
1.

•
•
•

2.
•
•

DANGER: RISK OF SEVERE INJURY OR DROWNING!
Hair entrapment: May occur if hair is entangled, knotted or snagged
in a drain suction or skimmer assembly. This has been reported in
persons who when submerge themselves underwater, allowing hair
to come close and/or within the reach of the suction fittings, suction
covers or skimmer assembly.
Keep hair away from suction fittings, suction covers, filter, filter lid or
skimmer assembly.
Children are at risk for hair entrapment if swimming under water.
Never allow children to play or get near the suction fittings, suction
covers, filter, filter lid or skimmer assembly.
!

! DANGER: RISK OF SEVERE INJURY OR DROWNING!
Limb entrapment: May occur when a limb becomes entrapped,
inserted or sucked into a suction or outlet opening.
Always keep suction fittings, suction covers, filter, filter lid or skimmer
assembly in place when operating to avoid limb entrapment.
Never allow children to play or get near the suction fittings, suction
covers, filter, filter lid or skimmer assembly.

J-300
3.
•
4.

•
•
5.

•
•

! DANGER: RISK OF SEVERE INJURY OR DROWNING!
Body entrapment: May occur when part of the torso becomes
entrapped, inserted or sucked into a suction or outlet opening.
Never allow children to play or get near the suction fittings, suction
covers, filter, filter lid or skimmer assembly.

DANGER: RISK OF SEVERE INJURY OR DROWNING!
Evisceration (disembowelment) entrapment: May occur when the
buttocks becomes entrapped, inserted or sucked into a suction or
outlet opening.
Never sit on suction fittings, suction covers, filter, filter lid or skimmer
assembly.
Never allow children to play or get near the suction fittings, suction
covers, filter, filter lid or skimmer assembly.
!

DANGER: RISK OF SEVERE INJURY OR DROWNING!
Mechanical entrapment: May occur when jewelry, swimsuit, or
hair accessories become entangled, knotted or snagged in a drain
suction or skimmer assembly.
Never allow your jewelry, swimsuit, or hair accessories to come close
to the suction fittings, suction covers or skimmer assembly.
Never allow children to play or get near the suction fittings, suction
covers, filter, filter lid or skimmer assembly.
!

3.2
Hyperthermia
Prolonged immersion in hot water may induce hyperthermia (overheating). The use of alcohol or drugs can greatly increase the risk of fatal
hyperthermia in spas. A description of the causes, symptoms, and effects
of hyperthermia are as follows:
Hyperthermia occurs when the internal temperature of the body reaches
a level several degrees above the normal body temperature of 98.6°F
(37°C). The symptoms of hyperthermia include drowsiness, lethargy
(fatigue), and an increase in the internal temperature of the body (feeling
of being too hot). The effects of hyperthermia include:
•
•
•
•
•
•

Unawareness of impending hazard;
Failure to perceive heat;
Failure to recognize the need to exit spa;
Physical inability to exit spa;
Fetal damage in pregnant women; and
Unconsciousness and DANGER of drowning.

A Warning Sign is provided in your warranty packet. Please install at
a location near your spa, where it is visible to users of the spa. For
additional or replacement Warning Signs please contact your local
Jacuzzi dealer and reference item number #6530-082.

J-300

3.3
Important Additional CSA Safety Instructions (Canada Only)
When using this electrical equipment, basic safety precautions should
always be followed, including the following:
1. READ AND FOLLOW ALL INSTRUCTIONS.
2. A green colored terminal or a terminal marked G, Gr, Ground,
Grounding or the
symbol* is located inside the supply terminal box
or compartment. To reduce the risk of electric shock, this terminal
must be connected to the grounding means provided in the electric
supply service panel with a continuous copper wire equivalent in size
to the circuit conductors that supply this equipment (*IEC Publication
417, Symbol 5019).
3. At least two lugs marked “Bonding Lugs” are provided on the
external surface or on the inside of the supply terminal box/
compartment. To reduce the risk of electric shock, connect the local
common bonding grid in the area of the spa to these terminals with
an insulated or bare copper conductor not smaller than No. 6 AWG
(10 mm²).
4. All field installed metal components such as rails, ladders, drains or
other similar hardware within 10 feet (3m) of the spa shall be bonded
to the equipment grounding buss with copper conductors not smaller
than No. 6 AWG (10 mm2).
5. SAVE THESE INSTRUCTIONS.
3.4
General Electrical Safety Instructions
Your new Jacuzzi spa is equipped with a “state-of-the-art” equipment
system. It contains the most advanced safety and self-protective
equipment in the industry. Nonetheless, this spa must be installed
properly to ensure dependable usage. Please contact your local Jacuzzi
dealer or local building department should you have any questions
regarding your installation.
Proper grounding is extremely important. Jacuzzi spas are equipped with
a current collector system. A pressure wire connector is provided on the
surface of the control box, located outside the equipment door (Figure
B, page 17) to permit connection of a bonding wire between this point
and any ground metal equipment, metal water pipe or conduit within 5
feet (1.5m) of the spa, or copper clad grounding rod buried within 5 feet
(1.5m) of the spa. Bonding wire must be at least No. 8 AWG (8.4 mm²)
solid copper wire. This is a most important safety assurance feature.
Before installing your spa, check with your local building department to
insure installation conforms to local building codes.

4.0

Choosing A Location

J-300

IMPORTANT: Because of the combined weight of the spa, water
and users, it is extremely important that the base upon which the
spa rests be smooth, flat, level and capable of uniformly supporting
this weight, without shifting or settling, for the entire time the spa is
in place. If the spa is placed on a surface which does not meet these
requirements, damage to the skirt and/or the spa shell may result.
Damage caused by improper support is not covered under warranty.
It is the responsibility of the spa owner to assure the integrity of the
support over time. We recommend a poured, reinforced concrete
slab with a minimum thickness of 4 inches (10 cm). Wood decking is also acceptable provided it is constructed so that it meets the
requirements outlined above.

WARNING: For spas that are to rest on balconies, roofs
or other platforms not specifically tied into main structural support, consult a professional Structural Engineer
with experience in this type of application.

The spa must be installed in such a manner as to provide drainage away
from it. Placing the spa in a depression without provisions for proper
drainage could allow rain, overflow and other casual water to flood the
equipment and create a wet condition in which it would sit in. For spas
which will be recessed into a floor or deck, install so as to permit access
to the equipment, either from above or below, for servicing. Make certain
that there are no obstructions which would prevent removal of all side
cabinet side panels and access to the jet components, especially on the
side with the equipment bay.
!

CAUTION: If the spa is indoors or located in an enclosed area,

proper ventilation should be discussed with an Engineer or authority
competent enough to understand the necessary provisions needed
to vent moist or heated air and air associated with chemical odors
outdoors. When the spa is in use considerable amounts of
moisture will escape potentially causing mold and mildew. This
can cause health risk. Over time, this can damage certain surfaces,
surroundings, and equipment.

J-300

4.1
Outdoor Location
In selecting the ideal outdoor location for your spa, we suggest that you
take into consideration:
•
•
•
•
•
•
•

•
•

The proximity to changing area and shelter (especially in colder
weather).
The pathway to and from your spa (this should be free of debris so
that dirt and leaves are not easily tracked into the spa).
The closeness to trees and shrubbery (remember that leaves and
birds could create extra work in keeping the spa clean).
A sheltered environment (less wind and weather exposure can result
in lowered operation and maintenance costs).
The overall enhancement of your environment. It is preferable not to
place the spa under an unguttered roof overhang since run-off water
will shorten the life expectancy of the spa cover.
For spas that are to rest on balconies, roofs or other platforms not
specifically tied into main structural support, consult a professional
Structural Engineer with experience in this type of application.
In the unlikely event that you should ever need to access or gain
entry to any portion of the spa for servicing, it is highly recommended
that you plan your outdoor installation to provide full access to the
entire spa. Please take this into consideration when placing the spa
in a deck or enclosed by a surrounding.
Consider locating your spa away from any reflective surface or glass
to prevent any damage to the synthetic skirt.
Do not shim the spa. To ensure proper support the spa must sit flat
on the intended foundation.

4.2
Indoor Location
For indoor installations many factors need to be considered before
installing a spa indoors:

•

WARNING: In addition to maintenance of filters and water

chemistry, proper ventilation is recommended to reduce the
risk of contracting a waterborne illness (e.g. an infection, bacteria or virus) and/or respiratory ailments that could be present in the air or water. Consult a licensed architect or building
contractor to determine your specific needs if installing your
hot tub indoors.

Proper Foundation: Consult a Structural Engineer when
considering a foundation that will adequately support the spa
the entire time it is in place. Proper support is critical especially
if the spa is to rest on a second story or higher. For spas that are
to rest on balconies, roofs or other platforms not specifically tied
into the main structural support, you should consult a professional
Structural Engineer with experience in this type of application.

J-300

•

Proper Drainage: It is extremely important to have in place
measures to sufficiently handle excessive water spillage. Be
sure the flooring in which the spa rests on has adequate drainage
and can handle the entire contents of the spa. Be sure to make
provisions for ceilings and other structures that may be below the
spas installation. Areas around your spa can become wet or moist so
all flooring and subsequent furniture, walls and adjacent structures
should be able to withstand or resist water and moisture.

•

Proper Ventilation: Proper ventilation should be discussed with
an Engineer or authority competent enough to understand the
necessary provisions needed to vent moist or heated air and air
associated with chemical odors outdoors. When the spa is in use
considerable amounts of moisture will escape, potentially causing
mold and mildew over time which can damage certain surfaces and/
or surroundings.

•

Sufficient Access: In the unlikely event that you should ever need
to access or gain entry to any portion of the spa for servicing, it is
highly recommended that you plan your indoor installation to provide
full access to the entire spa.

•

Warranty: Damage caused by not following these guidelines or any
improper installation not in accordance to local codes or authorities is
not covered under the spas warranty. Please consult your local state
or city building ordinances.

•

Do not shim the spa. To ensure proper support the spa must sit flat
on the intended foundation.

5.0

General Electrical Safety Instructions

Your new Jacuzzi spa is equipped with a “state-of-the-art”
equipment system. It contains the most advanced safety
and self-protective equipment in the industry.
Nonetheless, this spa must be installed properly to insure
dependable usage. Please contact your dealer or local
building department should you have any questions regarding your
installation.
Proper grounding is extremely important. Jacuzzi spas are equipped with
a current collector system. A pressure wire connector is provided on the
surface of the control box, located outside the equipment door (Figure
B, page 17) to permit connection of a bonding wire between this point
and any ground metal equipment, metal water pipe or conduit within 5
feet (1.5m) of the spa, or copper clad grounding rod buried within 5 feet

J-300

(1.5m) of the spa. Bonding wire must be at least No. 8 AWG (8.4 mm²)
solid copper wire. This is a most important safety assurance feature.
Before installing this spa, check with the local building department to
insure installation conforms to local building codes.
120/240 Volt Convertible Models
A spa connected to a 120 VAC electrical service must be located close
enough to a grounded, grounding-type electrical outlet so that the
included 10 feet (3m) power cord can be plugged directly into it. DO NOT
USE AN EXTENSION CORD as this could cause damage to the spa’s
equipment due to insufficient voltage. The power supplied to this spa
must be a dedicated circuit with no other appliances or lights sharing the
power provided by the circuit.

6.0

Power Requirements

Jacuzzi spas are designed to provide optimum
performance and flexibility of use when connected to the
maximum electrical service listed below. Minor circuit
board modifications can be performed to allow your new
spa to accept an electrical service other than the factory
operation setting.
Note: Refer to pages 53-56 for circuit board configuration details or
contact your authorized Jacuzzi dealer.
North American J-335, J-345, J-355, J-365, J-375 and J-385 Models
(60 Hz)
Circuit Breaker (2-Pole):
Number of Wires:
Frequency:
Current Draw:

240V/40A*

240V/50A**

240V/60A***

40A

50A

60A

60 Hz

26A

36A

45A

* In 40A configuration, the heater will not operate while either jets
pump is running.
In
50A configuration, the heater will not operate while both jets
**
pumps are running. This is the factory setting.
*** In 60A configuration the heater will operate while both jets pumps
are running.

J-300
North American J-315 and J-325 Convertible Models (60 Hz)
120V/15A†

240V/30A†

240V/40A‡

Circuit Breaker:

15A, 1-Pole

30A, 2-Pole

40A, 2-Pole

Number of Wires:

3 (15A GFCI
Cord US
Only*)

4 (Hard Wire
Only)

60 Hz

12A

21A

30A

Frequency:
Current Draw:

† In 15A/30A configuration, the heater will not operate while the jets
pump is running. The factory setting is 120V/15A.
‡ In 40A configuration, remove jumper JP1-2 on the board, to allow the
heater to operate while the jets pump is running.
‡ Caution (For 4-wire 240 VAC Heater Operation): Move the red
wire on the main terminal strip (TB1) from position #1 to position
#3. Make certain wires are connected exactly as shown in Figure
D (page 17) before applying power. Failure to do so will result in
damage to the circuit board and/or related components and void the
manufacturer’s warranty.

J-300
Export J-335, J-345, J-355, J-365, J-375 and J-385 Models (50 Hz)
RCD Breaker:
Number of Wires:
Frequency:
Current Draw:
Wattage:

230V/20A*

230V/30A**

230V/40A***

20A

30A

40A

50 Hz

15A

23A

29A

3.5 kW

5.3 kW

6.7 kW

In 20A configuration, the heater will not operate while either jets
pump is running. This is the factory setting.
** In 30A configuration, the heater will operate while one jets pump
is running.
*** In 40A configuration the heater will operate while both jets pumps
are running.
*

Export J-315 and J-325 Models (50 Hz)
RCD Breaker:
Number of Wires:
Frequency:
Current Draw:
Wattage:
*
**

230V/20A*

230V/30A**

20A

30A

50 Hz

15A

21A

3.5 kW

4.8 kW

In 20A configuration, the heater will not operate while the jets
pump is running. This is the factory setting.
In 30A configuration, the heater will operate while the jets pump is
running.

7.0

Electrical Wiring Instructions

J-300

IMPORTANT NOTICE: The electrical wiring of this spa
must meet the requirements of the National Electrical
Code/USA (NEC) and any applicable state or local
codes. The electrical circuit must be installed by a
qualified electrician and approved by a local building/
electrical inspection authority.
1. Convertible 120/240V Power Models:
•

•

! DANGER: TO DECREASE THE RISK OF SHOCK,
PRODUCT DAMAGE OR ELECTRICAL FIRE.
120V “Plug-in” Operation: This spa must operate on the supplied
10 foot (3m) GFCI cord at its original length or must be hard-wired
for longer runs. NEVER USE AN EXTENSION CORD FOR ANY
REASON!
Convertible 120/240V Operation: The included 120V GFCI cord
must be discarded for 240V operation. This spa must be hard
wired. Supplying power to either configuration above which is not in
accordance with these instructions will void both the independent
testing agency listing and the manufacturer’s warranty.

2. Dedicated 240V models must be permanently connected (hardwired) to the power supply. No plug-in connections or extension
cords are to be used in conjunction with the operation of this spa.
Supplying power to the spa which is not in accordance with these
instructions will void both the independent testing agency listing and
the manufacturer’s warranty.
3. The power supplied to this spa must be a dedicated circuit with no
other appliances or lights sharing the power provided by the circuit.
4. To determine the current, voltage and wire size required, refer to
Section 6.0 “Power Requirements” (page 12).
• Wire size must be appropriate per NEC/USA and/or local codes.
• We recommend type THHN wire.
• All wiring must be copper to ensure proper connections. Do not use
aluminum wire.
5. When using wire larger than #6 (10 mm²), add a junction box near
the spa and reduce to short lengths of #6 (10 mm²) wire to connect
to the spa.
6. The electrical supply for this product must include a suitably rated
switch or circuit breaker to open all ungrounded supply conductors
to comply with Section 422-20 of the National Electrical Code/USA,
ANSI/NFPA 70. The disconnecting means must be readily accessible
to the spa’s occupant but installed at least 5 feet (1.5m) from spa
water.

J-300

7. The electrical circuit supplied for the spa must include a suitable
ground fault circuit interrupter (GFCI) as required by NEC/USA Article
680-42.
8. To gain access to the spa’s power terminal block, press the release
button securing the synthetic cabinet panel under the control panel
(Figure A). Then remove the four control box door screws and door
(Figure B).
9. Select the power supply inlet you want to use (Figure A). Feed power
cable to control box, then install it through the large opening provided
in the bottom side of the box.
10. Connect wires, color to color, on terminal blocks TB1 and TB3
(Figure C, page 17). TIGHTEN SECURELY! All wires must be
hooked up securely or damage could result.
11. Install control box door and screws and reinstall the cabinet panels.
Figure A
Equipment Area
9

Control Box
Power Supply Entrance(s)
1-Speed Jets Pump
Heater
Spa Drain Valve
Pump Drain Plugs(s)

3
11

1.
2.
3.
4.
5.
6.

Circulation Pump
Behind Load Box

7.
8.
9.
10.

1-Speed Jets Pump
Circulation Pump
Control Panel
CLEARRAY® (Ultraviolet) Water
Purification System
11. Electronic Ballast (for the CLEARRAY
System)

Note: Equipment location (such as pumps,
CLEARRAY system, drain, heater etc.)
varies by model.

J-300
Figure B Control Box

2
TB1

3
1. Terminal Block
2. Bonding Lug
3. Grounding Terminal

WHT

TB1

RED

Figure-D

to Circuit
Board

TB1

WHT

RED
BLK

BLK

WHT
1

BLK

Power In

WHT

Power In

Figure-C

BLK

2
RED

RED

to Circuit
Board

GRN

North American Convertible
Models: 120 VAC, 3-Wire Connection
60 Hz

Move Red
Wire Here

North American Convertible
Models: 240 VAC, 4-Wire Connection
60 Hz

Caution (For 4-wire 240 VAC Heater Operation): Move the red
wire on the main terminal strip (TB1) from position #1 to position #3.
Make certain wires are connected exactly as shown in Figure D before
applying power. Failure to do so will result in damage to the circuit
board and/or related components and void the manufactures warranty.
Figure-E
RED
1

Power In

BLK
2
Green

TB1

RED
RED
BLK
BLK

to Circuit
Board
TB3

North American 240V Models:
240 VAC, 3-Wire Connection 60 Hz

Figure-F

to Circuit
Board
BLUE
BROWN
BLUE

BROWN

TB2

TB1
1

TB3
Green

Power In

All Export Models: 230 VAC, 3-Wire
Connection 50 Hz

J-300
8.0
Spa Fill Up Procedure

For best results, read each step in its entirety before proceeding with that
step.
1. Prepare The Spa For Filling
• Clear all debris from the spa. (Although the spa shell has been
polished at the factory, you may want to treat it with a specially
formulated spa cleaner.) Consult your authorized Jacuzzi dealer for
additional information prior to filling spa.
• Remove filter cover, then remove filter cartridge as outlined in
Section 12.1 (page 36).
2. Fill Spa
• Place the end of your garden hose into the empty filter bucket.
CAUTION: TO DECREASE BUILD UP ON COMPONENTS AND
MINIMIZE ACRYLIC DAMAGE.
Never fill with water from a water softener. If your water is extremely
“hard,” it is preferable to fill half-way with hard water and the rest of
the way with softened water. Water that is too soft can be corrosive
to metal components.
!

WARNING: TO DECREASE RISK OF INFECTION OR
DISEASE.
Fill hot tub with clean tap water from garden hose, to reduce risk of
contracting a waterborne illness (e.g. an infection, bacteria or virus)
and/or respiratory ailments. Fill until water covers all jets but does not
touch the bottom of the lowest headrest. (DO NOT OVERFILL!)

•

IMPORTANT: Always fill your spa through the filter bucket after
draining. Failure to do so may cause air to be trapped in either
pump, preventing the pump from circulating water. Remove the
hose and replace the filter cartridge. Note: DO NOT overtighten
filter cartridge, finger tight only!
3. Turn On Power
Turn on power to spa at the home’s circuit breaker to start boot up
sequence (Sec. 10.0, page 25). The heater and filter pump will
automatically activate after several seconds. If the control panel LED
flashes water temperature and “COL” or “ICE” this is normal, refer to
page 49 for additional information.
Note: “COL” will only appear when the spa is in Economy mode.
4. Activate Jets Pumps
Turn on jets pump(s) to ensure proper mixing when adding
start-up chemicals in step 5.

J-300

5. Add Start-Up Chemicals
Add the spa water chemicals as recommended by your authorized
Jacuzzi dealer. See Section 13.0 “Water Quality Maintenance” (page
43) for general guidance.

WARNING: RISK OF POISONING OR DEATH.
Never leave chemicals opened and accessible to anyone. Use
chemicals according to the vendors instructions. Always store
chemicals in a safe and/or locked location. Keep away from
and out of reach of children.

6. Establish A Stable Sanitizer Reading
Establish a stable sanitizer reading of no less than 1.0 ppm free chlorine
or 2.0 ppm bromine. To ensure healthy water conditions, always maintain
a constant sanitizer reading within the levels recommended on the inside
cover of this manual. If sanitizer levels cannot be stabilized, perform the
decontamination procedure steps 9-15 on the following page.
Note: The “decontamination procedure” steps 9-16 should also be used
after the spa has been “Winterized” (Section 12.8, page 42) or has
been sitting without power for an extended period.
7. Set Spa To Heat
To warm spa water to a comfortable temperature, follow these
steps:
• The LED display on the control panel displays the actual
temperature of the spa water. Press either the COOLER (
) or
WARMER (
) button once to display the “set” temperature for 5
seconds. If you want the water to heat to a different temperature,
simply press COOLER (
) or WARMER (
) within 5 seconds.
The set temperature increases or decreases by one degree each
time one of these buttons is pressed.
• The heater will turn off when the temperature corresponding to the
thermostat setting is achieved.

Important Heater Details:
• The maximum water temperature setting for your spa is 104°F
(40°C) and the minimum setting is 65°F (18°C).
• For North American spas connected to a 40 amp service, jets pump
#1 and jets pump #2 must be turned off to operate the heater.
• For Export spas connected to a 20 amp service, jets pump #1 and
jets pump #2 must be turned off to operate the heater.
• Setting the thermostat at maximum will not accelerate the heating
process. This will only result in a higher ultimate temperature.
• The heater operates until the water reaches the programmed “set
temperature,” then turns off. The heater will reactivate after the
water cools to approximately 1.5° below the set temperature.

J-300

8. Place Cover On Spa
• Keeping the insulating cover in place anytime the spa is not in
use will reduce the time required for heating, thereby minimizing
operating costs.
• The time required for initial heat-up will vary depending on the
starting water temperature.

DANGER: RISK OF PERSONAL INJURY.

Check water temperature carefully before entering hot tub!
Excessive water temperature can cause burns, welts and body
temperature to rise, hyperthermia (over-heating).

Decontamination Procedure (Steps 9-16)
Steps 9-16 below are only required when sanitizer levels are unstable
after performing steps 1-6 above. Disregard steps 9-15 below if sanitizer
levels remain stable after performing steps 1-6 above (refer to the inside
cover of the manual).
9. Add 2.5 ounces (71 g) of sodium dichlor for every 100 gallons (378
Liters) of water. Refer to the table below for approximate water fill
volume by model.

CAUTION: RISK OF PERSONAL INJURY OR SPA DAMAGE!
Never add chlorine tablets (trichlor) or acid to your hot tub for
any reason! These chemicals may damage components within
your hot tub, burn or irritate your skin, create a rash, and void
the manufacturer warranty for your spa.

Water Fill Volume by Model
Spa Model

Average Fill Volume*

Sodium Dichlor

J-385

TBA Gal (TBA L)

TBA oz

J-375

415 Gal (1,571 L)

10.5 oz

J-365

400 Gal (1,514 L)

10.0 oz

J-355

390 Gal (1,476 L)

10.0 oz

J-345

340 Gal (1,287 L)

8.5 oz

J-335

330 Gal (1,249 L)

8.0 oz

J-325

325 Gal (1,230 L)

8.0 oz

J-315

210 Gal (795 L)

5.0 oz

*Use average fill volume for chemical maintenance

J-300

10. Leave spa cover open during this step to allow
excessive chemical vapors to exit spa, protecting
pillows and plastic knobs from chemical attack. If
spa is indoors, open doors and windows for proper
ventilation. Turn on all jet pumps for one hour,
then place the massage selector knob in the
center “combo” position and open all air controls.
Note: You will need to press the jets pump button(s) every 20 minutes
since these functions have an automatic 20 minute time-out function that
turns them off.

WARNING: RISK OF PERSONAL INJURY!

•

To decrease the risk of injury, drowning or entrapment,
never leave your hot tub unattended for any reason while
the cover is open and accessible, especially to small children and animals!
Precautions should be taken to minimize your exposure
to chemical vapors (that could cause lung, brain, or skin
damage).

11. Turn off power to the spa at the circuit breaker, then drain spa as
outlined in Section 12.2 “Draining and Refilling” (page 39).
12. Fill spa until water covers all jets but does not touch the bottom of
the lowest headrest. DO NOT OVERFILL.
CAUTION: TO DECREASE BUILD UP ON COMPONENTS AND
MINIMIZE ACRYLIC DAMAGE.
Never fill with water from a water softener. If your water is extremely
“hard,” it is preferable to fill half-way with hard water and the rest of
the way with softened water. Water that is too soft can be corrosive
to metal components.
13. Consult your authorized Jacuzzi dealer for chemical
recommendations, then add chemicals to hot tub water to achieve
a constant sanitizer reading within the levels recommended on the
inside cover of this manual.
14. Turn on all jets pump(s) when adding chemicals to ensure proper
mixing and leave your hot tub cover open until the sanitizer level
becomes stable to protect pillows and plastic knobs from chemical
attack. Refer to the inside cover of the manual.

J-300

WARNING: RISK OF PERSONAL INJURY.

•

To decrease the risk of injury, entrapment or drowning,
never leave your hot tub unattended for any reason, especially if while the cover is open and accessible to small
children and animals!
To decrease the risk of contracting a waterborne illness
(e.g. an infection, bacteria or virus) and/or respiratory ailments, maintain water chemistry within 6 step parameters.
If you or other bathers experience such a condition, discontinue use and seek immediate medical attention.

15. Establish a sanitizer reading no less than 1.0 ppm free chlorine
or 2.0 ppm bromine, then allow the hot tub to set undisturbed for
8 hours. Retest water after 8 hours to determine if sanitizer levels
are stable. If sanitizer levels are stable, your spa is ready for use.
To ensure healthy water conditions, always maintain a constant
sanitizer reading within the levels recommended on the inside cover
of this manual. If sanitizer levels are not stable at this time, it will be
necessary to repeat this procedure in its entirety (steps 1-15) until
stable sanitizer readings are achieved.
IMPORTANT: If the CLEARRAY® water purification system is removed
from the hot tub or is not operating effectively follow the “without
CLEARRAY®” water chemistry parameters as defined by the Association
of Pool and Spa Professionals.
16. After adequate sanitizer levels are achieved, close all spa air controls
to maximize heat retention when spa is not in use.

9.0

J-300

Control Functions

9.1
Control Panel
A. CLEARRAY (
)Button:
Manually activates the
CLEARRAY system for a
one-hour period.

F
1

2-Pump Control Panel Shown

B. CLEARRAY Indicator Light: Lit when the CLEARRAY system is on.
Flashing when the UV bulb needs to be replaced.
C. Light On/Off (
) Button Options: Turns waterfall light, footwell
light, lighted cup holders and backlit pillows on in unison. Press
once for high intensity; press a second time for medium intensity;
press a third time for low intensity; press a fourth time to turn off. The
displayed color is changed using the light mode button (D) below.
D. Light Mode (
) Button: Selects one of 4 light color modes for
waterfall, footwell, cup holders, and pillow lights. See page 26 for
additional information.
E. Cooler (
) Button: Decreases water temperature set point. Also
used to navigate through the programming menus.
F.

Warmer (
) Button: Increases water temperature set point. Also
used to navigate through the programming menus.

G. Jets 1 (
) Button: Turns jets pump #1 on and off. Press once to
turn pump #1 on; press a second time to turn pump #1 off.
H. Jets 2 (
) Button (J-335 to J-385): Turns jets pump #2 on and
off. Press once to turn pump #2 on; press a second time to turn
pump #2 off.
I.

Menu (

) Button: Allows access to the programming menus.

Heat Indicator: Lit when heater is on.

K. LED Display: Can display current water temperature (default
display), water temperature set point, selected menu functions, and
error messages.
Operation Details
• Temperature Adjustment: 65 to 104°F (18 to 40°C). Factory default
setting is 100°F (38°C).
• CLEARRAY Operation: System runs for 1 hour (when manually
activated), then automatically shuts off.
• Light Operation: All LED lights run for 2 hours, then automatically
shut off.
• Jets 1/Jets 2 Button Operation: Jets run for 20 minutes when
activated, then turn off automatically to conserve energy. Simply
press either jets button to continue operation for an additional 20
minutes.

J-300

9.2

General Spa Features And Controls
2

21
17

18
11

16
16

16
18

19
8

19
10

5
15
4

1
20 J-385 model illustrated - Location of Features Varies by

Model. Specifications/features subject to change without
notice.

1.
2.
3.
4.
5.

Control Panel
Toggle Air Controls
Filter/Skimmer Grill
Backlit Pillows
Lighted Cup Holders*
*Light features not offered
on J-315/J-325 Models.
6. Massage Selector Valves
7. Waterfall Feature
8. Footwell Suction Fittings
9. Spa Light
10. Heater Return Fitting

11.
12.
13.
14.
15.
16.
17.
18.
19.
20.

Waterfall overflow
PowerPro MX Jets
PowerPro FX2 Spinner Jets
PowerPro FX2 Jets
PowerPro FX Jets
PowerPro FX SpinnerJets
PowerPro NX2 Jets
PowerPro BX Jets
PowerPro Mini FX Jets
Optional BLUEWAVE™ Spa
Stereo System
21. Optional Stereo System
Speakers

Specifications Subject to Change Without Notice.

10.0

J-300

Operating Instructions

The spa control system has automatic functions that operate upon
start-up and normal operation to protect the system. Upon power up, the
readout displays the following information:
1. Control panel displays current software release, then;
2. Control panel displays “888” and all indicator LEDs are lit, permitting visual inspection of all display segments and indicator lights for
proper operation.
3. After the initial start-up sequence ends, the actual water temperature
is displayed. If water temperature, at this time, is less than the factory default temperature setting of 100°F (38°C) the heater will turn
on and run until the water temperature rises to the factory setting,
then turn off.
Note: It is common for the heater to turn on after the spa is first filled
because tap water is often very cold.
10.1
Setting Water Temperature
Press either the Warmer (
) or Cooler (
) button to
adjust the current temperature setting. The current set temperature reading will blink once to indicate
that the system is ready to accept changes.
Press the Warmer or Cooler button to
adjust the temperature to a desired setting.
Once the desired temperature is reached,
do not press any buttons on the control
panel for about 5 seconds. The new temFigure 1
perature setting will blink twice to indicate
that the change has been made.
To access the overtemp feature that allows the spa to reach 106°F
(41°C) follow the steps below (Figure 1).
1

WARNING: RISK OF HYPERTHERMIA (OVER-HEATING)

CAUSING SEVERE INJURY, BURNS, WELTS OR DEATH!
Water temperature in excess of 104°F (40°C) may be injurious
to your health.

A. Press and hold the WARMER (
) button then;
B. Press and hold the JETS 1 (
) button at the same time for 2
seconds. You will see the temperature change to 105°F (40°C) on
the LED display. Press the WARMER (
) to raise the temperature
to 106°F (41°C) To lower the temperature, press the COOLER (
)
button.
C. When the overtemp has been activated, the decimal point after the
last digit will flash on and off every second as an indicator for being
in the overtemp mode.
Note: Once the temperature goes below 104°F (40°C) and you would
like to raise the temperature to 106°F (41°C) again, you will have to
repeat the steps above.

J-300

10.2
Activate Jet Pumps
The JETS 1 button activates jets pump 1. The first press
turns jets pump 1 on; the second press turns jets pump 1
off. The JETS 2 button activates jets pump 2 (if equipped).
turns jets pump 2 on; the second press turns jets pump 2 off. When
manually activated, either pump will automatically turn off after 20
minutes.
10.3
Light On/Off Button
Pressing this button activates the waterfall light, footwell light,
lighted cup holders, and backlit pillows lights in unison as
follows: high - medium - low - off.
Note: Lights automatically turn off after 2 hours.
10.4
Light Mode Button
This button offers 4 light modes for your enjoyment. Press this
button to select your favorite lighting effect as follows:

Press
Once

Press
Again

High-Speed Color Blend Mode

Low-Speed Color Blend Mode

Freeze Color Blend Mode:
Selects or “freezes” your low speed blending color of choice.

BLUE (X4) VIOLET (X5) RED (X6) AMBER (X7)

GREEN (X8)

AQUA (X9)

NEAR
WHITE (X10)

Solid Color Mode:
Selects one of 7 solid (high-intensity) colors of choice.

10.5
Jets
The water flow through individual jets in your spa can be
adjusted or turned off by rotating the outside jet ring. Some jets
offer an adjustable center nozzle that allows you to change the
water discharge angle. Simply tilt the center nozzle in these jets
to the desired angle to customize your personal massage.
Other jets offer a spiral action that produces a surging stream of
air and water that provides a vigorous massage.
Note: Always keep at least 6 adjustable jets open at all times to ensure
proper filtration characteristics within the spa.

J-300

10.6
Selecting Desired Massage Action
All models incorporate a massage selector valve that
B
C
allows you to customize the massage and performance
by diverting water between various jet systems within the
A
spa. Simply turn valve to positions A, B or C to divert
water pressure to various jet groups.
Note: The valve is intended to operate in positions A (Combo), B, or C
for optimum performance. It is considered normal for sound levels within
the valve to increase between these positions due to the large amounts
of water flowing through it. For optimum filtration benefits, always leave
this valve in position A when the spa is covered and select positions B or
C for maximum jet performance during spa use.

10.7
Waterfall Feature
The waterfall feature allows you to independently control it for a
customized soothing effect. The waterfall is on when the circulation pump
is on. The JETS 1 or CLEARRAY buttons will also activate the waterfall
feature.
Waterfall Operation Details:
A. Push thumb wheel on top of waterfall to the left
(while in spa) to start or increase flow.
B. Push thumb wheel on top of waterfall to the right
(while in spa) to slow or turn flow off.
Note: When the waterfall is in the OFF position, some water could still
flow through.
10.8
Air Controls
Certain jet systems have their own “toggle” on/off air control.
Each control introduces air into the water lines that supply
specific jet groups. Simply press any air control button
Jacuzzi logo side down to open or press the opposite side
of button to close.
Note: To minimize heat loss, close all air controls (Jacuzzi logo up) when
spa is not in use.
10.9

Optional BLUEWAVE™ Spa Stereo
System
Spas equipped with the optional audio system
offer enhanced enjoyment. These models include
a high-quality FM/USB/AUX/Bluetooth stereo
receiver with four high-quality marine speakers for
unsurpassed sound quality and long-life.
Note: Digital rights management (DRM) files
cannot be played. Personal files (MP3, WMA, iTunes or AAC)
can be played as long as they are not DRM encrypted files.

AUDIO

MODE

DIR -

REPEAT

DIR +

RANDOM

J-300
11.0 Menu Features and Programming Instructions

Your spa is equipped with five menus that allow you to program
additional features. By continually pressing the Menu button you will
cycle through the menus as follows (Figure 1):
Current temperature (Main Menu)
Primary Filtration Menu
Secondary Filtration Menu
CLEARRAY/UV Menu
Economy Menu
Lock Menu
Figure 1

A. Primary Filtration Menu
Allows access to the programming menu for the primary filtration that
uses the circulation pump, page 29. Although the spa has a default
setting this feature is programmable. While in this menu, you can also
program the Change Filter Timer.
B. Secondary Filtration Menu
Allows access to the programming menu for the secondary filtration
that uses Jets Pump 1, page 32. These cycles are used to provide
additional skimming. Although the spa has a default setting this feature is
programmable.
C. CLEARRAY Menu
Allows access to the CLEARRAY® bulb replacement countdown timer,
page 33. Your spa is equipped with the CLEARRAY system that uses
a UV bulb to purify the water. This bulb must be replaced every year.
By programming the countdown timer, a reminder is displayed on the
topside when it is time to replace the bulb. The LED screen will flash
between “blb” and the set temperature. Additionally, the CLEARRAY
indicator light will blink, page 23. The timer needs to be reset in order
to clear the message.
D. Economy Menu
Allows access to the economy programming menu, page 33. The
economy feature has either an “on” or “off” setting where the heater
is allowed to activate for a maximum of 30 minutes at the end of each
secondary filtration cycle.
E. Lock Menu
Activates the locking modes to certain components, features or
operations, page 35.

J-300

11.1
Primary Filtration Menu
During the primary filtration cycle, the circulation pump and CLEARRAY
are activated. The spa is programmed with a factory default setting but
can be programmed to any of the cycle settings listed below. These
cycles allow the circulation pump to run for preset amounts of time per
day, in addition to the normal operation. Should the circulation pump
activate outside of a preset cycle (except for PF0 and PF6), e.g. when
heating, that run time will reduce the length of the next cycle.
Note: To set a time for the primary filtration cycle to begin, simply turn
power on to the spa two minutes prior to the desired time. You can also
press the Warmer, Cooler and Jets Pump 1 buttons simultaneously for 2
seconds to restart the spa once power has been provided.
No filtration
4 hours of filtration per day
8 hours of filtration per day (default setting for J-335 to
J-385)
12 hours of filtration per day
16 hours of filtration per day
20 hours of filtration per day
24 hours of filtration per day (default setting for J-315
and J-325)
2 hours of filtration – 4 times per day
3 hours of filtration – 4 times per day
In extreme bitter cold weather we recommend you program
the primary filtration cycle to run 24 hours. Refer to the "Winterizing" section on page 42.
A. For Models J335 to J385
Two minutes after power is applied to the spa, an automatic primary
filtration cycles begins. The circulation pump is activated and set to run
for 8 hours a day (factory default). The circulation pump draws water
through the skimmer bag and one of two filter cartridges to effectively
remove small debris in your spa. During the primary filtration cycle, the
circulation pump and CLEARRAY are activated. The factory default
setting is PF2. This setting is programmable.
Note: The circulation pump also supplies heated water to the spa when
the heater turns on. Any time the circulation pump runs outside of
a programmed cycle (except for PF0 and PF6), that run time will
reduce the length of the next cycle.

J-300

To remove larger debris missed by the primary filtration system, the
control system can activate a secondary filtration system. These cycles
utilize Jets Pump 1 and the second filter cartridge to quickly “skim” the
water of large debris and minimize their “bath-tub ring” effect.
B. For Models J315 and J325
Your new spa includes a 24-hour primary filtration system, which
filters the water continuously (factory default). The circulation pump
draws water through the skimmer bag and one of the two filter cartridges
to effectively remove small debris in your spa. The factory default setting
is PF6. This setting should not be altered. Running the circulation pump
less than the factory recommended time will result in issues with water
quality maintenance.
Note: The 24-hour primary filtration system also supplies heated water to
the spa when the heater turns on.
To remove larger debris missed by the 24-hour primary filtration system,
you can program a secondary filtration system. The secondary filtration
cycles use Jets Pump 1 and the second filter cartridge to quickly “skim”
the water of large debris and minimize their “bath-tub ring” effect.
11.2
Programming the Primary Filtration Cycle
To make changes to the primary filtration cycle, follow the steps below.
◄

◄

PRESS

PRESS
◄

◄

PRESS

◄

PRESS

◄

PRESS

◄

PRESS

◄

PRESS

Figure 2
) button once to access the
A. Press the Menu (
program settings. The LED screen will display “PF.”
B. Press the Warmer (
) or Cooler (
) button to prepare the
system for changes. The LED will display the last cycle programmed
and will blink once to indicate the system is ready to accept changes.
C. Press the Warmer (
) or Cooler (
) button to scroll through the
cycles, PF0 to PF8, Figure 2.
D. Once a cycle is selected, press the Jets Pump 1 (
) button to
confirm the selection. You must press the Jets Pump 1 (
) button
to confirm your selection or the current settings will remain active.
E. The display will show the new cycle selected and it will blink twice to
indicate that the change has been accepted.
Note: If no button is pressed within 5 seconds of each selection the
screen will revert back to the Main Menu and the current settings will
remain active.

J-300

11.3
Programming the Change Filter Timer
Included within the Primary Filtration Menu, is the Change Filter feature.
To make changes to the change filter timer or to reset it, follow the steps
below.
PRESS
PRESS

PRESS

Figure 3

A. Press the Menu (
) button once to enter the Primary Filtration
Menu. The LED screen will display “PF.”
B. Press the Warmer (
) button to scroll through the Primary
Filtration cycles. After the last cycle, “PF8,” the LED screen will
display the number of days remaining or zero, Figure 3.
Note: If you press the Warmer (
) button after the number of days
remaining you will revert back to the “PF” menu. You will need to repeat
step B to re-enter the menu.
C. Press the Jets Pump 1 (
) button to access the Change Filter
Timer. The display on the LED screen will blink once to indicate that
the system is ready to accept changes.
D. Pressing the Warmer (
) or Cooler (
) button will add or
subtract days in increments of 10 days. The range is from 0 to 180
days.
E. Once you select the number of days, press the Jets Pump 1 (
)
button to confirm the selection. The display of the LED screen will
blink twice to indicate that the changes have been accepted. You
must press the Jets Pump 1 (
) button to confirm your selection
or the current settings will remain active.
F. When the countdown timer reaches “0,” the LED
display will flash between “CF” (Figure 4) and the water
Figure 4
temperature. At this time the filters must be replaced or
cleaned and the timer reset.
Note: If no button is pressed within 5 seconds of each selection the
screen will revert back to the Main Menu and the current settings will
remain active.

J-300

11.4
Secondary Filtration Menu
The jets pump 1 activates during the secondary filtration to provide
additional skimming. The spa is programmed with a default setting of
SF0 but can be programmed to any of the cycle settings listed below,
Figure 5. These cycles schedule the jets pump 1 to run for a preset
amount of time per day, in addition to normal operation.
Note: During the secondary filtration the jets pump 1, circulation pump
and CLEARRAY are activated.
No filtration
10 minutes of filtration every 12 hrs
10 minutes of filtration every 8 hrs
10 minutes of filtration every 6 hrs
Figure 5

11.5
Programming the Secondary Filtration Cycle
To make changes to the Secondary Filter Cycle, follow the steps below.
PRESS
PRESS
◄

◄

PRESS

◄

Will return to
“SF” menu

Figure 6

) button twice to display the Secondary
A. Press the Menu (
Filtration Cycle Menu. The LED screen will display “SF.”
B. Press the Warmer (
) button to prepare the system for changes.
The LED will display the last cycle programmed and will blink once to
indicate the system is ready to accept changes.
C. Press the Warmer (
) or Cooler (
) button to scroll through the
cycles, SF0 to SF3 (Figure 6).
D. Once a cycle is selected, press the Jets Pump 1 (
) button to
confirm the selection. You must press the Jets Pump 1 (
) button
to confirm your selection or the current settings will remain active.
E. The display will show the new cycle selected and it will blink twice to
indicate that the change has been accepted.
Note: If no button is pressed within 5 seconds of each selection the
screen will revert back to the Main Menu and the current settings will
remain active.

J-300

11.6
Programming the CLEARRAY Bulb Replacement Timer
To make changes to the CLEARRAY bulb replacement timer or to reset
it, follow the steps below (Figure 7).
PRESS Adds days in

10-day increments

PRESS

OR
Activates
submenu for
changes

Blinks once

Will return to
the “U” menu

Substracts days
in 10-day increments

PRESS

Blinks twice

Figure 7

A. Press the Menu (
) button three times to display the CLEARRAY
Bulb Replacement Timer Menu. The LED screen will display “U.”
B. Press the Warmer (
) button to enter the menu. The LED screen
will display the number of days remaining or zero.
Note: If you press the Warmer (
) button after the number of days
remaining you will revert back to the “U” menu. You will need to repeat
step B to re-enter the menu.
C. Press the Jets Pump 1 (
) button to access the CLEARRAY bulb
replacement timer. The display on the LED screen will blink once to
indicate that the system is ready to accept changes.
D. Pressing the Warmer (
) or Cooler (
) button will add or
subtract days in increments of 10 days except when 360 is reached.
Then a 5-day increment occurs. The range for programming is from 0
to 365 days.
)
E. Once you select the number of days, press the Jets Pump 1 (
button to confirm the selection. The display of the LED screen will
blink twice to indicate that the changes have been accepted. You
must press the Jets Pump 1 (
) button to confirm your selection
or the current settings will remain active.
Note: If no button is pressed within 5 seconds of each selection the
screen will revert back to the Main Menu and the current settings will
remain active.
11.7
Economy Menu
In Economy mode, the heater only activates after a Secondary Filtration
cycle has finished. The heater will run for a maximum of 30 minutes.
The heater can turn off prior to the 30 minutes if the programmed
water temperature is reached. The Secondary Filtration program
determines the number of cycles (from 1 to 4) that the heater will be
allowed to activate. For example, if you have programmed the SF3
setting (10 minutes of filtration every 6 hours), then the heater will run,
for a maximum of 30 minutes, after the end of each of the 10-minute
secondary filtration cycle, for up to four times per day. Reference the
chart that follows.

J-300
CYCLE

RUN TIME

HEATER RUN TIME

No filtration

Maximum of a half hour per day

10 minutes of filtration
every 12 hrs
10 minutes of filtration
every 8 hrs
10 minutes of filtration
every 6 hrs

Maximum of a half hour every 12 hrs
(after secondary cycle ends)
Maximum of a half hour every 8 hrs
(after secondary cycle ends)
Maximum of a half hour every 6 hrs
(after secondary cycle ends)

11.8
Programming the Economy Mode
To activate the Economy Mode, follow the steps below.
◄

◄

◄
▼

PRESS

PRESS
◄

◄

▲

◄

Figure 8

PRESS

OR
►

Figure 9

) button four times to display the Economy
A. Press the Menu (
Menu (Figure 8). The LED screen will display “ECO.”
B. Press the Warmer (
) button to enter the menu. The LED screen
will display the current status of the Economy Mode setting, either
ON or OFF.
) button to scroll through the settings.
C. Press the Warmer (
D. Once the new setting appears of the display, press the Jets Pump
1(
) button to confirm your selection (Figure 9). The display of
the LED screen will blink twice to indicate that the change has been
accepted. You must press the Jets Pump 1 (
) button to confirm
your selection or the current settings will remain active.
Note: If no button is pressed within 5 seconds of each selection the
screen will revert back to the Main Menu and the current settings will
remain active.
11.9
Lock Menu
The Lock menu gives you the option to lock specific features of the spa.
There are three locking modes, L1, L2 and L3.
Note: When a lock mode is active, the LED display will flash between the
lock mode and temperature.
L1 lock mode: The jets pumps and heater are deactivated. This mode
can be used when replacing or cleaning the spa filters.
Note: The spa should not be left in this lock mode for an extended period
of time. Especially in colder climate or when freezing conditions exist.
L2 lock mode: The jets pumps, adjust temperature and CLEARRAY
buttons are deactivated. This mode can be used to
prevent unauthorized use of the spa.

L3 lock mode: The temperature and CLEARRAY buttons are
deactivated. This mode can be used to prevent
unauthorized temperature adjustments.

◄

Figure 10

PRESS

◄

PRESS

◄

PRESS
◄

PRESS

◄

▲

◄

Programming the Lock Modes

◄

11.10

J-300

►

Figure 11

To activate and deactivate the lock modes, follow the steps below:
) button five times to display the Lock Menu
A. Press the Menu (
(Figure 10). The LED screen will display “LOC.”
B. Press the Warmer (
) button to enter the menu. The LED screen
will display the current status of the Lock Mode setting, either L1, L2,
L3 or OFF.
C. Press the Warmer (
) button to scroll through the modes.
D. Once the new setting appears of the display, press the Jets Pump
1(
) button to confirm your selection (Figure 11). The display of
the LED screen will blink twice to indicate that the change has been
accepted. You must press the Jets Pump 1 (
) button to confirm
your selection or the current settings will remain active.
Note: If no button is pressed within 5 seconds of each selection the
screen will revert back to the Main Menu and the current settings will
remain active.
11.11 Top Menu Lock
To prevent unauthorized use of the menu features, you can lock the
Menu access button. When the lock feature is activated, access to the
Primary Filtration, Secondary Filtration, CLEARRAY, Economy and Lock
programming menus is deactivated. The temperature setting feature, jets
pumps operation and lighting features are still accessible.
11.12 Programming the Top Menu Lock Feature
To activate the Top Menu locking feature, follow the steps below:
A. Press and hold the Menu (
) button for 10 seconds.
B. The LED screen will display “LOC.” The LOC display will also blink
twice to indicate that the change has been accepted.
C. When done the LED display will return to the temperature display.
D. When the LOC feature is active, any time you press the Menu (
)
button, the LED will display “LOC.”
To deactivate the Top Menu locking feature, follow the steps below:
A. Press and hold the Menu (
) button for 10 seconds.
B. The LED screen will display “LOC.” The LOC display will also blink
twice to indicate that the change has been accepted.
C. You will now have access to the Menus.

J-300
12.0 Spa Maintenance

Proper and regular maintenance of your spa will help it retain its beauty
and performance. Your authorized Jacuzzi dealer can supply you with
all the information, supplies, and accessory products you will need to
accomplish this.

•
•
•

•

DANGER: RISK OF SEVERE INJURY OR DROWNING BY
ENTRAPMENT!
Keep hair, loose articles of clothing or hanging jewelry away
from suction fittings, rotating jets or other moving components to
avoid entrapment that could lead to drowning or severe injury.
Never use the spa unless all suction guards, filter, filter lid, or
skimmer assembly are installed to prevent body and/or hair
entrapment.
Never operate or use the spa if the filter, filter lid, or skimmer
assembly are broken or any part of the skimmer assembly is
missing. Please contact your dealer or nearest service center
for service.
The suction fittings and suction covers in this spa are sized
to match the specific water flow created by the pump(s). If it
is necessary to replace the suction fittings, suction covers or
pump(s), be sure that the flow rates are compatible and are in
compliance with the VGB Safety Act, page 2.
Never replace a suction fitting or suction cover with one rated
less than the flow rate marked on the original suction fitting.
Using improper suction fittings or suction covers can create
a body or hair suction entrapment hazard that may lead to
drowning or severe injury.
Owners must alert all spa users to the potential risk of Hair,
Limb, Body, Evisceration (disembowelment), and Mechanical
Entrapment, page 6.

12.1
Cleaning The Filters
Your Jacuzzi spa is equipped with a skimmer bag and two high
performance pleated filter cartridges located under the filter cover. The
circulation pump drawing water through the skimmer bag and filter
cartridge filters fine debris. Large debris is filtered by jets pump 1 drawing
water through the skimmer bag and second filter cartridge during an
automated Secondary Filtration Cycle or when jets pump 1 is manually
activated during spa use. Combined, both filters provide unsurpassed
water quality by trapping surface oils and suspended particles.

J-300

An optional chemical feeder is available through your
authorized Jacuzzi dealer that installs under the filter cap
(#2472‑673). Always remove the chemical feeder cap and
feeder (when used) during the filter cleaning process by
turning the cap handle counterclockwise. Reinstall the cap
and feeder back onto the filter cartridge after the filter
cleaning process is complete. It is recommended that latex
gloves be used to avoid touching the chemical feeder
during the filter cleaning process.
Note: When used, the chemical feeder MUST remain on the circulation
pump filter cartridge! This filter cartridge is the one with the grid across
the wall fitting as shown (right).
TO DECREASE RISK OF DEATH, DROWNING OR ENTRAPMENT,
ALWAYS TURN POWER TO SPA OFF BEFORE CLEANING THE
FILTER CARTRIDGES!
Note: Refer to steps on following page for complete filter cleaning/
replacement instructions.
A DANGER: TURN POWER TO SPA OFF! TO DECREASE

RISK OF DEATH, DROWNING, OR ENTRAPMENT, NEVER
OPERATE SPA WHEN FILTER IS NOT PROPERLY INSTALLED
OR IF SKIMMER ASSEMBLY IS DAMAGED OR ALTERED!

(Filter Cover Back View)

Lift cover approx. 3/8" to Remove skimmer bag
Rotate each filter
unclip, then tilt forward to from clips, then clean out cartridge handle
access filter cartridges.
debris.
counterclockwise to
unthread from mating
wall fitting.

J-300
F

G
Trapped
Air
Bubbles

tri
d

ar
tri
dg
e

Lift unthreaded filter
cartridge from skimmer
well.

If used, remove the
chemical feeder as
instructed prior to rinsing
the filter cartridges.
Rinse debris from filter
pleats on each cartridge
using a garden hose and
high pressure nozzle.
Start at the top and
work downward towards
handle. Repeat until all
pleats are clean.

Submerge both filter
cartridges in spa. Tilt
threaded end upward
to remove trapped air
bubbles, then keep
cartridges submerged to
prevent air entrapment
during installation (step
H).

(Filter Cover Back View)

Place each cartridge
back into skimmer
well, then rotated
each cartridge handle
clockwise to thread back
into wall fitting. DO NOT
OVERTIGHTEN!

Install clean skimmer
bag back onto the filter
cover clips as shown.

Tilt filter cover back
against clips, then lift
approx. 3/8" to latch
against spa shell. Turn
power to spa back on.

J-300

Periodically, the filter cartridge will need a more thorough cleaning to
remove imbedded oils and minerals. For this, we suggest cleaning
followed by soaking the filter overnight in a plastic container filled with
a solution of water and specially formulated filter cleanser available
from your authorized Jacuzzi dealer. The average life expectancy of
each filter is approximately two years with proper care and water quality
maintenance. Replacement cartridges may be purchased from your
authorized Jacuzzi dealer.
12.2
Draining and Refilling
About every 3 months, you will want to replace the spa’s water. The
frequency depends on a number of variables including the amount of
use, attention paid to water quality maintenance, etc. You will know it is
time for a change when you cannot control sudsing and/or you can no
longer get the normal feel or sparkle to the water even though the key
water balance measurements are all within the proper parameters.
CAUTION! READ THIS BEFORE DRAINING: To prevent damage
to the spa’s components, turn off power to the spa at the circuit
breaker before draining it. Do not turn the power back on until
your spa has been refilled.
CAUTION: There are certain precautions to keep in mind when
draining your spa. If it is extremely cold, and the spa is outdoors,
freezing could occur in the lines or the equipment, see “WINTERIZING” (page 42). On the other hand, if it is hot outdoors, do not
leave the spa’s surface exposed to direct sunlight.

To drain your spa, perform the following steps:
1. Turn off power to spa.
1. Turn off power to spa at breaker.
2. Locate the drain valve on the front/lower plastic
2.
pan. Hold the larger (rear) body to prevent
it from turning, then loosen and remove the
front cap to expose the underlying male hose
3.
threads.
3. Attach a garden hose to the exposed threads.
Unlock
4. Gently rotate the larger (rear) valve body 1/3
4.
Drain
turn counterclockwise to unlock the drain valve.
5. Pull the larger (rear) body outward to open drain.
6. After the spa drains, perform steps 2-5 in
5.
reverse order to close the drain prior to refilling
Open Drain
the spa.
After refilling, turn on power to the spa and follow
the steps listed under “Spa Fill Up Procedure” (page 18). Always fill
your spa through both filter wall fittings.

J-300

12.3
Pillow Care
Remove and clean the headrest pillows as needed with soapy water
using a cloth or soft-bristle brush. Always remove the pillows when
adding chemical shock treatment to the spa water. The pillows can be
returned to the spa when the sanitizer reading is stable as recommended
on the inside cover of the manual.
To remove pillows:
1. Grasp pillow insert (A) with finger tips and
gently pry outward from pillow base (B).
2. Grasp pillow base (B) with finger tips and
gently pry outward from spa shell (C).
3. Assemble in reverse order after cleaning.

C
B
A

12.4
Cleaning The Spa Interior
To preserve the sheen of your spa’s surface, it is crucial that you avoid
using abrasive cleaners or cleaners which have adverse chemical effect
on the surface. If you are not certain as to the suitability of a particular
cleanser, consult your authorized Jacuzzi dealer. Regardless of the
cleanser used, use extreme care to assure that no soap residue is left on
the surface. This could cause severe sudsing when the spa is refilled.
12.5
Vinyl Cover Care and Maintenance
Your Jacuzzi cover has a vinyl encasement. This vinyl encasement is
attractive and durable. Monthly cleaning and conditioning is strongly
recommended to maintain and increase the longevity of your cover.
A. To Clean and Condition the Vinyl Cover
1. Use a garden hose to loosen debris and dirt.
2. Using a large sponge or a soft bristle brush, use diluted or mild soap
and scrub the vinyl top. Rinse clean and do not allow soap to dry on
cover. Do not use soap on the underside of the cover.
3. Please check with your Jacuzzi Dealer for recommended cover
care and conditioning products. Condition using non-petroleum
based conditioners to keep the vinyl supple and threads/stitching
from drying out. Do not use solvents, abrasive cleaners or strong
detergents. Do not use products that contain silicone or alcohol.
B. Additional Care and Maintenance Instructions:
1. Debris can accumulate on the spa cover. Removal of snow or other
debris will help to avoid breakage of the foam cores.
2. Be sure to lock the cover straps to secure the cover from unwanted
or accidental entry.
3. Do not place heavy objects on the vinyl.
4. Do not walk, sit or stand on the cover.
5. Do not drag or use the flaps/skirt or the cover lock straps to remove
the cover.
6. Use only recommended cover lift systems.
7. Use only chemicals and cleaners recommended by Jacuzzi.

J-300

8. Remember to keep spa covered when not in use. Maintaining proper
water levels assures efficient operation and efficient electrical usage.
9. Do not expose your spa to the sun for extended periods of time as
UV rays can damage the interior surface.
10. Use caution when removing cover. Before removing cover, assure all
locks have been released to avoid lock breakage and or cover strap
damage.
12.6
Tool Free Access Door
The Tool Free Access door provides fast
access to the equipment bay and
components without the need of tools. To
remove the door, follow the steps below.
Note: To avoid any injuries, more than
one individual must perform these steps.
1. Locate the door's retractable push button
on the top of the front panel, Figure A.
2. Press the retractable push button to
release the panel door from the spa frame,
Figure B.
3. Slowly and gently tilt the panel
forward to remove, Figure C. This will
expose the equipment bay for easy
access to the components. Place the
panel in a safe location to prevent
from damaging it.
4. To reinstall the panel just follow the
steps above in reverse order.

Figure A

Figure B

Figure C

12.7
Maintaining The Synthetic Cabinet
Your new spa’s synthetic cabinet requires little or no maintenance of
any kind. To clean, simply wipe cabinet with a clean towel and mild soap
solution.
CAUTION: Never spray cabinet with a garden hose for any
reason since this action may induce an electrical short in the
spa’s electrical equipment.

J-300

12.8
Winterizing
Your Jacuzzi spa is designed to automatically protect itself against
freezing when operating properly. During periods of severe freezing
temperatures, you should check periodically to be certain that the
electrical supply to the spa has not been interrupted. In extreme, bitter
cold weather less than 32°F (0°C), program the primary filtration
cycle to run for 24 hours to prevent freezing (page 29).
If you do not intend to use your spa, or if there is a prolonged power
outage during periods of severe freezing temperatures, it is important
that all water be removed from the spa and equipment to protect
against damage from freezing.
Expert winterization of your spa is highly recommended, contact
your authorized Jacuzzi dealer. In emergency situations, damage can
be minimized by taking the following steps:
CAUTION: TURN OFF POWER TO HOT TUB!
1. Turn off power to the spa.
2. Follow the directions on page 39 for draining the spa.
3. Turn the massage/diverter selector(s) into the middle combo position
to allow the water in the plumbing lines to drain, page 27.
4. Turn the waterfall valve(s) to the open position to allow the water in
the plumbing lines to drain, page 27.
5. Open all the air controls and leave them open until you resume use
of the spa, page 27.
6. As the water level drops below the seats, use whatever means
necessary to get the water out of the recessed seating areas and
into the footwell, such as a wet/dry vacuum.
7. When the water level ceases to drop, use whatever means available
to remove any remaining water from the foot well, such as a wet/dry
vacuum.
8. Remove the synthetic cabinet panel under the control panel and
locate the drain plugs on the front of the pump(s), (Figure A, page
16). Remove plugs to allow water to drain out of pumps and
heater.
Note: Approximately one to two gallons will be released during this
procedure. Use a wet/dry vacuum or other means to keep this from
flooding the equipment compartment. Replace the drain plugs.
9. Loosen the hose clamp on the circulation pump intake behind the
control box (Figure A, page 16) and pull the hose off (twist hose
back and forth while pulling outward). Tip hose down and allow to
drain, then reinstall hose and clamp.
10. Loosen hose clamp at bottom of CLEARRAY® system and pull hose
off of CLEARRAY fitting (twist the hose back and forth while pulling
downward). Tip hose down and allow to drain. Then reinstall hose
and clamp. Remove the cover of the CLEARRAY system to access
the UV bulb and quartz tube. Remove and store the UV bulb in a

J-300

safe location. Remove and dry off the quartz tube then reinstall it.
Depending on the length of time, consider replacing the UV bulb
when you resume use of your hot tub.
11. Reinstall synthetic cabinet side panel and cover spa so that no
casual moisture can enter into it.
Consult your authorized Jacuzzi dealer if you have any questions
regarding winter use or winterizing.

12.9
Restarting Your Spa in Cold Weather
If you want to start up your spa after it has sat empty for a time in
freezing temperatures, be aware that the water remaining in certain
sections of the piping may still be frozen. This situation will block water
flow preventing the spa from operating properly and possibly damaging
the equipment. We recommend you consult your authorized Jacuzzi
dealer for guidance before attempting to restart your spa under these
conditions.

13.0

Water Quality Maintenance

To decrease the risk of contracting a waterborne illness (e.g. an infection,
bacteria or virus) and/or respiratory ailments, maintain water quality
within specified limits. This will enhance your enjoyment and prolong
the life of the hot tub’s equipment. Doing so requires regular attention
because the water chemistry involved is a balance of several factors.
Procrastination in regard to water maintenance will result in poor and
potentially unhealthful conditions for soaking and even damage to your
hot tub investment. For specific guidance on maintaining water quality,
consult your Authorized Jacuzzi dealer who can recommend appropriate
chemical products for sanitizing and maintaining your hot tub.

WARNING: FAILURE TO MAINTAIN WATER QUALITY
WILL:
• Increase risk of contracting a waterborne illness (e.g. an
infection bacteria or virus) and/or respiratory ailments.
• Damage the equipment, components and spa shell, which
are not covered under the hot tub’s warranty.

CAUTION: Never store hot tub chemicals inside the hot tub’s
equipment bay. The equipment bay may reach elevated temperatures, this is where high voltage electronic devices are located. This
area is not intended for storage of any kind.

J-300

13.1
pH Control
pH is a measure of relative acidity or alkalinity of water and is measured
on a scale of 0 to 14. The midpoint of 7 is said to be neutral, above which
is alkaline and below which is acidic. In spa water, it is very important to
maintain a slightly alkaline condition of 7.4 to 7.6 pH. Problems become
proportionately severe the further outside of this range the water gets.
A low pH will be corrosive to metals in the spa equipment. A high pH will
cause minerals to deposit on the interior surface (scaling). In addition,
the ability of the sanitation agents to keep the spa clean is severely
affected as the pH moves beyond the ideal range. That is why almost all
spa water test kits contain a measure for pH as well as the sanitizer.
13.2
Sanitizing
To destroy bacteria and organic compounds in the spa water, a sanitizer
must be used regularly. Chlorine and bromine are the two most popular
sanitizers used to date. The “Proclear Mineral Spa Clarifier” designed
especially for your hot tub is a beneficial product for water maintenance.
Many other additives are available for your spa. Some are necessary
to compensate for out-of-balance water; some aid in cosmetic water
treatment and others simply alter the feel or smell of the water. Your
authorized Jacuzzi dealer can advise you on the use of these additives.
When adding spa shock (chlorine or non-chlorine) or pH balancing
chemicals activate the jets pump(s) and leave the spa cover open for a
minimum of 20 minutes. By doing this you will allow excessive chemical
vapors to exit the spa, protecting pillows and plastic knobs from chemical
attack.

WARNING: RISK OF PERSONAL INJURY, DROWNING

OR ENTRAPMENT!
Never leave your hot tub unattended for any reason while the
cover is open and accessible, especially to small children and
animals!

J-300

13.3
CLEARRAY® (Ultraviolet) Water Purification System
CLEARRAY Water Purification System is exclusive
technology utilizing natural ultraviolet technology to
eliminate waterborne bacteria, viruses, and algae in
portable spas. The ultraviolet light otherwise known as
UV-C or germicidal light inactivates the microorganisms
disrupting the DNA so that it cannot reproduce and is
considered lifeless. CLEARRAY is plumbed inline with your
filtration system. After the water is drawn from the pump, filter,
and heater it is then directed though the CLEARRAY system.
Water passes through an ultraviolet light energy that treats and
disinfects the water. The water is then pumped back into the
spa giving you crystal clear water instantly. The system has a
ballast that is the power supply for the purification system; it
has two LED indicator lights the green indicating incoming power flow
and the red indicating the system is properly working. CLEARRAY is
standard for all models.
Note: The CLEARRAY System only runs when the circulation pump
is running and shuts off when either jets pump is manually activated
during spa use. The system will remain off for 5 minutes after both jets
pumps time out or are manually turned off, then resume operations if the
circulation pump is programmed to run.
WARNING!
DO NOT LOOK AT LIT BULB
SEVERE EYE DAMAGE
OR BLINDNESS CAN OCCUR

120 - 230V

After a year the bulb must be replaced. If the UV timer has been
programmed correctly a message will appear on the LED display when
the time allotted has expired. In order to clear the “blb” message a new
UV bulb needs to be installed and the timer must be reset (page 33).

J-300

13.4

CLEARRAY® Bulb Replacement and Quartz Tube
Maintenance
Important: It is MANDATORY that the UV bulb is replaced and the
quartz tube be cleaned every 12 months to maintain optimum
performance.
9 10
1

6 7

3 13

11
Figure 1

DANGER:

POSITION!

TURN THE SPA BREAKER TO THE OFF

WARNING: DRAIN THE SPA IF YOU ARE REPLACING OR
CLEANING THE QUARTZ TUBE!
WARNING: ALLOW BULB TO COOL DOWN PRIOR TO
REMOVING FROM QUARTZ TUBE.
DANGER: NEVER LOOK AT THE LIT BULB. THIS CAN
CAUSE SEVERE EYE DAMAGE OR BLINDNESS.

!
!
!

UV BULB REPLACEMENT AND QUARTZ TUBE MAINTENANCE:
Note: Location of CLEARRAY System and connection may vary by
model.
UV Unit
Connection
1. Turn the breaker to the spa OFF. DRAIN YOUR
SPA. Disconnect the CLEARRAY System from the
controller, Figure 2.
Note: If you are only replacing the UV bulb then the
spa does not have to be drained. You will need to drain
Figure 2
it if you are replacing or cleaning the quartz tube.
WARNING!
DONOT LOOK AT LIT BULB
SEVERE EYE DAMAGE
OR BLINDNESS CAN OCCUR

SPA CONTROLLER

DANGER: NEVER REMOVE COVER WITHOUT FIRST

TURNING OFF AT POWER SOURCE AND DRAINING YOUR
SPA.

2. Once the UV bulb has cooled off remove the CLEARRAY System
enclosure cover (10) and gasket (9) by removing the four screws
(11).

J-300
7

Figure 3

Figure 5

Figure 4

4
8

3. Remove the black bulb boot (8) by sliding it over the cable away from
the quartz seal compression nut (7), Figure 3.
4. Slowly remove the UV bulb (4) out of the quartz tube.
5. Remove bulb socket (5) from the UV bulb (4), Figure 4.
6. Remove the quartz seal compression nut (7) by turning it
counterclockwise, Figure 3. Use a pair of channel-lock pliers if
needed, Figure 5. You will notice that there is a
2
stainless steel compression washer (6) that slides
13
over the quartz tube. Save the washer (6) for later
use, Figure 6. There is also a black seal ring (13),
7
6
grasp the black seal ring; slowly and carefully
Figure 6
remove the quartz tube.
7. Now you are ready to clean or replace the quartz tube (2). For the
cleaning of the quartz tube (2), follow steps 8 and 9 then proceed to
step 10. For replacing of the quartz tube (2), skip steps 8 and 9 and
proceed to step 10.
8. Cleaning quartz tube: Clean the quartz tube by wiping until clear
using a paper towel or a dry cotton cloth. If needed a household tub
and shower lime removal product can be used.

WARNING: Do not use abrasive cleaners as they can
scratch the quartz tube surface.

9. Rinse the quartz tube with clean water to completely remove any
cleaning products that were used in step 4.
10. Replacing quartz tube: You will notice that the new quartz tube
does not have a black cushion on the domed end as the old quartz
tube does. This is normal as the cushion was provided with the
original quartz tube to protect it from breakage during transportation.
Install the black seal ring (13) over the opened end of the quartz
tube. Place the new quartz tube (2) into the water chamber (1) with
the domed end first making sure it is inserted and seated inside the
quartz end holder. Only a small portion will be exposed when it is
seated correctly.
11. Reinstall the compression washer (6) over the open end of the quartz
tube (2). Push it against the quartz black seal ring (13).
12. Reinstall and hand tighten the quartz seal compression nut (7) by
turning it clockwise.
13. Refill your spa.

J-300
14. System Test 1: Assure there is no water dripping from the seal
compression nut (7). If water is visible, STOP and tighten the
compression nut (7) using a pair of channel lock pliers to a maximum
of 1/4 turn. If that does not fix the leak, then repeat quartz tube
maintenance process from step 1 through step 13. Make sure there
is no water leaking before proceeding to step 15.
15. System Test 2: Reconnect the CLEARRAY System to the controller.
Turn breaker back ON. Turn on the pump to circulate the water
through the CLEARRAY System. Wait for 5 minutes and assure no
water is dripping. If water is visible, STOP, fix the leak by repeating
quartz tube maintenance process from step 1 through step 14.
Make sure there is no water visible. Turn the pump and breaker
OFF and disconnect the CLEARRAY System from the controller
BEFORE proceeding to step 16.
16. Reconnect the bulb socket (5) to the new UV bulb (4) make sure you
use the latex glove provided when handling the UV bulb.
Note: Align pins on UV bulb (4) to the receptacle holes on the bulb socket
(5) before inserting the pins completely into socket holes. Failure to do so
will damage the UV bulb.

WARNING: DO NOT TOUCH THE NEW UV BULB WITH

YOUR BARE HAND. Oil on your skin will cause hot spot on
the UV bulb and shorten the life of your UV bulb. Use the provided latex glove to handle the UV bulb.

17. Slide the new UV bulb (4) back inside the quartz tube, Figure 3.
18. Reinstall the black bulb boot (8) back over the quartz seal
compression nut (7).
19. Reinstall the enclosure cover (10) with gasket (9) and secure with
the screws.
20. Reconnect the CLEARRAY System to the controller and turn on the
power to the spa.
21. Properly dispose of the old UV bulb.

WARNING: This CLEARRAY System includes a UV bulb,
which contains mercury. Dispose of the bulb in accordance
with disposal laws. See www.lamprecycle.org.

22. Once power is activated you can check the
ballast (12), Figure 7, to see if the CLEARRAY
System is functioning. A solid green light indicates
that the CLEARRAY System is being provided
power and should always be on. A solid red light
indicates that UV bulb is activated.

Indicator
Lights

120 - 230V

Figure 7

J-300
14.0

Error Conditions/Error Messages

Your spa has a self-diagnostic control system. The system will
automatically display the following if a problem is detected. Always
insist on genuine Jacuzzi replacement parts.
14.1
Summer Logic
When the actual spa water temperature reaches 2°F (1°C)
above the set temperature, the spa goes into “summer logic.”
The circulation pump will turn off automatically, if running, to
avoid adding additional heat to the water, eventually creating
an overheat condition. This setting is not user-programmable.
Note: Summer logic does not take effect until the spa water temperature
reaches 95°F (35°C). This condition is more likely in excessively hot
weather. Remember, the spa’s ability to cool is directly affected by
the ambient temperature. An excessively hot ambient temperature
may prevent the spa from cooling down because it’s fully insulated
construction is designed to retain heat and minimize operating costs.
14.2
Panel Displays COL
Cool Condition - Temperature has dropped 20°F (11°C)
below the current set temperature. Jets pump 1 and the
heater have been activated to bring the temperature within 15°F (8°C) of
the set temperature. No corrective action is required!
Note: This condition is common during first time fill ups or during refills
since tap water is often very cold. “COL” will only appear when the spa is
in Economy mode.
14.3
Panel Displays ICE
Freeze Protection - A potential freeze condition has been
detected. No action is required. Jets Pump 1 and heater will
activate to circulate and warm water through the plumbing until spa is out
of danger. See “Winterizing” (page 42).
14.4
Panel Displays SN1
Open sensor (heater is disabled) or shorted sensor (spa
is deactivated). The high-limit temperature sensor is not
functioning. Contact your authorized Jacuzzi dealer or qualified service
technician.
14.5
Panel Displays SN2
Open or shorted sensor (heater disabled). The temperature
sensor is not functioning. Contact your authorized Jacuzzi
dealer or qualified service technician.
14.6
Panel Displays BLB
UV bulb needs to be replaced. The message will flash
between “blb” and the water temperature. The countdown
timer for the UV bulb needs to be reset (page 33). A new UV bulb can
be purchased from a local Jacuzzi dealer.

J-300

14.7
Panel Flashes FL1 or FL2
A flashing “FL1” display means the flow switch is
malfunctioning open, the filter cartridge is excessively dirty or
an “air lock” condition has occurred at the circulation pump
intake. A flashing “FL2” display means the flow switch is
malfunctioning closed. In either case, the spa heater will deactivate and
jets pump #1 may also deactivate. To correct condition perform the
following:
1. Verify water level is above all jets but below lowest pillow. Add water
if necessary.
2. Check for clogged or dirty filter cartridge (Sec. 12.1, page 36).
3. Purge “air lock” from circulation pump intake by removing filter
cartridge. Hold your garden hose over the filter cartridge wall fitting
while using a rag as a seal around hose end. Ask a helper to turn
on water for 30 seconds, then turn off. Reinstall filter cartridge and
check spa (Sec. 12.1, page 36).
4. If the circulation pump is not running, turn power off at the main
breaker, then turn power back on. This will reset the circulation pump
priming cycle. Once the pump is primed, the error should clear.
5. If problem persists, contact your authorized Jacuzzi dealer.
14.8
!

Panel Displays OH

WARNING: RISK OF HYPERTHERMIA (OVER-HEATING)
CAUSING SEVERE INJURY, BURNS, OR WELTS.

Water temperature is above acceptable limits. DO NOT
ENTER SPA! Water temperature has reached 112°F (44°C)
and the jets pump 1 and circulation pump has activated to
circulate water through heater. Contact your authorized Jacuzzi dealer or
qualified service technician.
To correct condition:
• Remove the spa's cover and allow your spa to cool down.
• Program the heater settings for Economy Mode (page 33). Raise
water temperature setting to cancel Summer Logic condition (page
49).
• If the condition persists, contact your authorized Jacuzzi dealer.
14.9
!

Panel Displays (- - -)

WARNING: RISK OF HYPERTHERMIA (OVER-HEATING)

CAUSING SEVERE INJURY, BURNS, OR WELTS.
Water temperature is above acceptable limits. DO NOT
ENTER SPA! The safety “Watchdog” software has been
triggered and the spa is deactivated. A problem has been
detected which could cause damage to the spa or its components.
Contact your authorized Jacuzzi dealer or qualified service technician.

J-300

14.10 Panel Displays CF
The clean filter timer has expired. The spa filters need to be
cleaned or replaced. The message will flash between “CF”
and the water temperature. The countdown timer for the Change Filter
feature needs to be reset (page 31). New filters can be purchased
from a local Jacuzzi dealer.

15.0

Troubleshooting Procedures

In the event your Jacuzzi spa is not working the way it should, please
first review all the installation and operating instructions in this manual
and check for messages on the panel display. If you are still not satisfied
it is working properly, please follow the appropriate troubleshooting
instructions below. Always insist on genuine Jacuzzi replacement
parts.
Note: If any of the supply cords to accessories are damaged, they must
be replaced by authorized service personnel. Contact your authorized
Jacuzzi dealer or qualified service technician.
15.1
None of the Components Operate (e.g. Pump, Light)
Check the following:
1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3. Contact your authorized Jacuzzi dealer or qualified service
technician.
15.2
Pump Does Not Operate
Press the JETS 1 button. If no water movement is detected, make sure
power is going to the spa and check the water level. If this does not solve
the problem, contact your authorized Jacuzzi dealer or qualified service
technician. The main jets pump 1 operates but no water flows to jets.
Check the following:
1. Jets may all be closed. Verify all jets are in the open “on” position
(Sec. 10.5, page 26).
2. Pump may not be properly primed. This can happen after the spa is
drained and refilled. Press the JETS 1 button on the control panel
several times, never leaving the motor running for more than 5 to 10
seconds at a time. Turn power off and let the air out of spa plumbing
system by removing the filter cartridge (Sec. 12.1, page 36). Make
certain you reinstall the filter cartridge before turning on spa power
and restarting the jets pump 1.

J-300

15.3
Poor Jet Action
• Make sure all jets are in the full open “on” position (page 26).
• Press the JETS 1 button to make certain pump #1 is on.
• Verify all air controls are in the “on” position by pressing down on
their Jacuzzi Logo (page 27).
• Check for dirty filter. Clean, if necessary (Section 12.1, page 36).
15.4
Water is Too Hot
Reduce thermostat setting.
15.5
No Heat
1. Check thermostat setting.
2. Keep the spa cover in place while heating.
3. Check the settings to see if your spa is in economy mode (page
33).
Should checking the above steps fail to correct the problem, please call
your Jacuzzi Hot Tub dealer so that they may arrange service. We build
the best spas in the industry. Nonetheless, we are always striving to
improve the quality and features of our products.
Your input as a Jacuzzi spa owner is a cherished part of this process. If
you have any comments or suggestions, or if you wish to be informed on
any new products for your spa, please write to us.
CONGRATULATIONS on your good taste and welcome to the happiest
and most relaxed family in the world!

DANGER

Turn power off
before servicing. This
task should only be
performed by a qualified technician.

RISK OF SHOCK OR
ELECTROCUTION!

EXP BAR

GRN

J7
BLK

Stereo

(Not offered on all Models)

RED

Power Supply

J4
K8

BLK

J10

7
5
3
1

JP1
8
6
4
2

RED

Control Panel

Heater
5.5 kW
240 VAC

This device complies with Part 15 of the
FCC rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference.
2. This device must accept any inteference
received including interference that may
cause undesired operation.

Flow sensor

Hi - limit / freeze sensor

Temperature sensor

Logic Jumper Settings
JP1 1-2 ON = 40A Logic
JP1 1-2 OFF = 50A Logic (Factory Default Setting)
JP1 3-4 ON = 2 Pump Operation
JP1 3-4 OFF = 1 Pump Operation
JP1 5-6 ON = 60A Logic (Remove JP1 1-2 Jumper)
JP1 5-6 OFF = Leave off for 40A or 50A Logic
JP1 7-8 ON = °C Temperature Display
JP1 7-8 OFF = °F Temperature Display

240 VAC, 26A/36A/45A 3-Wire Connection (60 Hz, 1-Phase Service),
USE COPPER CONDUCTORS ONLY. WIRE SIZE MUST MEET NEC
RECOMMENDATIONS AND/OR LOCAL CODES AND IS DETERMINED
BY MAXIMUM CURRENT DRAW AND LENGTH OF RUN.

F1
30A, 250V
SC-30

BLK
J5

RED BLK

TB1

RED
J6

J19

J18

J17

J16

J15

J14

J13

J12

J11

J21

J20

Transformer
240 VAC

Circuit Board Diagrams

MAIN POWER
ON//OFF SHUTOFF
SWITCH

WHT

BLK

WHT

BLK

WHT

BLK

WHT

BLK

SPA LIGHT

(Not offered on
all models)

EXTERNAL SERVICE PANEL
BOX DISCONNECT MEANS
MUST BE LOCATED NO CLOSER
THAN 5 FT. (1.52m) FROM THE
INSIDE WALLS OF THE SPA AND
WITHIN SIGHT OF SPA

WHT

BLK

(Not offered on
all Models)

Pump 2

Pump 1

(Not offered on Circ.
all Models) Pump

CLEARRAY

Mini-Din Cable provides
constant 12VAC from
yellow transformer wires

Mini-Din Control
Panel Cable

Ports 1-10
power spa
lights, waterfall
lights and step
lights on
applicable
models

(Not offered on all models)

OZONE

EXP BAR
POWER

Light DCU

16.0
J-300

16.1

North American J-335, J-345, J-355, J-365, J-375 and J-385
Dedicated Power Models (60 Hz)
This wiring diagram is used for all North American, 240V (60 Hz)
dedicated power models.

J-300
16.2

North American J-315 and J-325 Convertible Power Models
(60 Hz)
This wiring diagram is used for all North American 120/240V 60 Hz
convertible power models.
Note: Optional 120/240 VAC 4-wire connection enhances heater output
from 1kW to 4kW.
!
DANGER

RISK OF SHOCK OR
ELECTROCUTION!

Light DCU

EXP BAR
POWER

Ports 1-10
power spa
lights, waterfall
lights and step
lights on
applicable
models

Turn power off
before servicing. This
task should only be
performed by a qualified technician.

Mini-Din Control
Panel Cable

EXP BAR

Mini-Din Cable provides
constant 12VAC from
yellow transformer wires

(Not offered on all models)

Transformer
120 VAC

J20

J21

SPA LIGHT

J1 Logic Jumper Settings
JP1 1-2 ON = 30A Logic (4-wire 120/240 VAC operation only)
JP1 1-2 OFF = 40A Logic (4-wire 120/240 VAC operation only)
JP1 7-8 ON = °C Temperature Display
JP1 7-8 OFF = °F Temperature Display

Control
Panel

8
6
4
2

J1
7
5
3
1

Temperature Sensor
J2

BLK J12

CLEARRAY

BLK J14

Hi-limit/Freeze Sensor
Pressure Switch

BLK J16
(Not offered
on all models)

Circ.
Pump

C
WHT

OZONE

BLK

J15

WHT

J13

WHT
(Not offered on all models)

(Not offered on all models)

STEREO

J5
Heater IN

WHT

J17

RED BLK

Main Pump

Heater OUT
J9

J10

RED BLK

BLK

THERM
SWITCH

(Located inside the heater for certain models)

BLK

GRN

Heater
1.0 kW @ 120 VAC (3-wire connection)
4.0 kW @ 240 VAC (4-wire connection)

WHT

WHT TB1
BLK

POWER SUPPLY

GROUND

Plug-in
GFCI
Cord (US
Models
Only) OR
Hard
Wire

F1
20A
250V
SC-20

J11

WHT

1
2
3

RED*
BLK

Standard 120 VAC 3-Wire Connection (60 Hz, 1 Phase, 15A Service),
USE COPPER CONDUCTORS ONLY. WIRE SIZE MUST MEET NEC RECOMMENDATIONS
AND/OR LOCAL CODES AND IS DETERMINED BY MAXIMUM CURRENT DRAW AND
LENGTH OF RUN.

Hard
Wire
Only

GROUND

WARNING, ELECTRICAL SHOCK HAZARD EXISTS! Always remove power to spa before wiring and/or configuring the circuit board.

To circuit board

Optional 4-Wire 240/120 VAC Convertible Heater Connection
1. Remove and discard the factory installed GFCI Cord.
2. Move RED* wire from TB1 position #1 to TB1 position #3 as shown.

GRN

3. Permanently connect to the power supply. Use copper conductors ONLY. Wire size must be appropriate per NEC and/or local codes.

TB1 WHT
WHT

BLK

RED

RED*
BLK

4. If hot tub is to be operated on 30A service, make sure the jumper provided at location JP1 #1 & 2 on the circuit board is installed.
If hot tub is to be operated on 40A service, remove the jumper JP1 #1 & 2 on the circuit board.
RED*

EXTERNAL SERVICE PANEL
BOX DISCONNECT MEANS
MUST BE LOCATED NO CLOSER
THAN 5 FT. (1.52m) FROM THE
INSIDE WALLS OF THE SPA AND
WITHIN SIGHT OF SPA

MAIN POWER
ON//OFF SHUTOFF
SWITCH

DANGER

SPA LIGHT

NOT OFFERED
ON ALL MODELS

Turn power off
before servicing. This
task should only be
performed by a qualified technician.

RISK OF SHOCK OR
ELECTROCUTION!

EXP BAR
POWER

OZONE

(not offered
on all models)

Pump 2

Pump 1

(not offered
Circ.
on all models) Pump

CLEARRAY

Mini-Din Cable provides
constant 12VAC from
yellow transformer wires

Mini-Din Control
Panel Cable

Ports 1-10
power spa
lights, waterfall
lights and step
lights on
applicable
models

NOT OFFERED
ON ALL MODELS

EXP BAR

Light DCU

GRN

TB2

BLU

BRN

BLU
J21

J20

BLU

J8
BRN

(not offered on all models)
Power Supply
Stereo

J4
K8

BRN

J10

7
5
3
1

JP1
8
6
4
2

BLU

Control Panel

Heater
2.7 kW @
230 VAC

Flow sensor

Hi - limit / freeze sensor

Temperature sensor

Logic Jumper Settings
JP1 1-2 ON = 20A Logic
JP1 1-2 OFF = 30A Logic
JP1 3-4 ON = 2 Pump Operation
JP1 3-4 OFF = 1 Pump Operation
JP1 5-6 ON = 40A Logic (Remove JP1 1-2 Jumper
JP1 5-6 OFF = Leave Off for 20A or 30A Logic
JP1 7-8 ON = °C Temperature Display
JP1 7-8 OFF = °F Temperature Display

230 VAC 3-Wire Connection (50 Hz, 1-Phase Service), 1 Pump=15A/21A, 2 Pump=15A/29A ,
USE COPPER CONDUCTORS ONLY. WIRE SIZE MUST MEET NEC RECOMMENDATIONS
AND/OR LOCAL CODES AND IS DETERMINED BY MAXIMUM CURRENT DRAW AND
LENGTH OF RUN.

F1
20A, 250V
SC-20

BRN
J5

BLU BRN

TB1

BLU
J6

J19

J18

J17

J16

J15

J14

J13

J12

J11

BLU BRN

BRN

BLU

BRN

BLU

BRN

BLU

BRN

BLU

BRN

Transformer
230 VAC

16.3

Export J-335, J-345, J-355, J-365, J-375 and J-385 Models
(50 Hz)
This wiring diagram is used for all Export 230 VAC 50 Hz spa models.

J-300

DANGER

Turn power off
before servicing. This
task should only be
performed by a qualified technician.

RISK OF SHOCK OR
ELECTROCUTION!

EXP BAR

OZONE

POWER SUPPLY

NOT OFFERED ON ALL MODELS

STEREO

(not offered
on all models)

BLU

BRN

Main
Pump

J5
J17

BRN

J7
BLU

BRN

Heater IN

BRN
THERM
SWITCH

J10

Heater OUT

BLU

7
5
3
1

JP1
8
6
4
2

Temperature Sensor

= Celsius Temperature Display
(Factory Setting)
JP1 7-8 OFF = Fahrenheit Temperature Display

JP1 7-8 ON

Heater Specifications
Export 50 Hz Model:
2.7 kW @ 230 VAC

(Thermo Switch - located
inside the heater for certain models)

Flow Sensor

Hi-limit/Freeze Sensor

Control Panel

JP1 1-2 ON = 20A Logic (Factory Setting)
JP1 1-2 OFF = 30A Logic

Logic Jumper Settings

230 VAC 3-Wire Connection (50 Hz, 1-Phase Service),
USE COPPER CONDUCTORS ONLY. WIRE SIZE MUST MEET NEC RECOMMENDATIONS AND/
OR LOCAL CODES AND IS DETERMINED BY MAXIMUM CURRENT DRAW AND LENGTH OF RUN.

TB1

J13

J20

Transformer
230 VAC

J15

J11

J16

J14

J12

J21

BLU

F1
20A
250V
SC-20

BRN

BLU

Circ.
Pump

BRN

GRN BLU BRN

NOT OFFERED ON ALL MODELS

CLEAR RAY

SPA LIGHT

Mini-Din Cable provides
constant 12VAC from
yellow transformer wires

Mini-Din Control
Panel Cable

Ports 1-10
power spa
lights, waterfall
lights and step
lights on
applicable
models

NOT OFFERED ON ALL MODELS

EXP BAR
POWER

Light DCU

J-300

16.4
Export J-315 and J-325 Models (50 Hz)
This wiring diagram is used for all Export 230 VAC 50 Hz spa models.

17.0

J-300

Optional BLUEWAVE™ Spa Stereo System

To start enjoying your new stereo receiver, please read the following
operation instructions in their entirety.
3.5 mm cable
2

AUX

USB

30-pin
Connector

USB connector

1. Media Locker Handle
Slide the handle to lock and unlock the protective door.
2. Power Button
Press power button once to turn “ON” stereo system. Press a second
time to place the stereo in “Standby” mode and the red light will
remain illuminated.
3. Auxiliary Input Jack Connector
Allows you to connect an auxiliary device by using a 3.5 mm cable.
4. Universal Serial Bus (USB) Device Connector
Allows you to connect your device via a USB port and a USB cable
compatible with your device. Apple 30-pin cable supplied with
BLUEWAVE stereo.
5. Auxiliary Device Holding Base
The removable base securely holds the Auxiliary device, such as an
iPod®/MP3/iPhone®, in place. It can be removed for larger devices.
6. 3.5 mm Cable
Use this cable to connect your Auxiliary or MP3 device to the stereo
via the “AUX” connection.
7. Apple 30-pin to USB Cable
Use this cable to connect your compatible iPod, iPhone or MP3
device to the stereo via the “USB” connection.

J-300
WARNING: RISK OF ELECTRICAL SHOCK HAZARD

EXISTS AND EQUIPMENT DAMAGE! Never install or
remove electrical devices (e.g. Apple device/MP3/USB/AUX/
Bluetooth) while hands are wet or while sitting partially or fully
immersed in the spa!
CAUTION: Never leave electrical devices in the Media Locker
when spa is not is use to prevent damage from outdoor elements! Never spray Media Locker with a pressurized water
hose for any reason! Damage to the device or spa stereo
system caused by water intrusion is not covered under the
manufacturer's warranty! Damage to Media Locker port or
electrical devices due to excessive force or improper alignment during installation or removal from Media Locker is not
covered under warranty.

17.1
Pairing the Remote and Stereo
In order for the remote to operate the stereo, you
need to pair them using the following method:
1. Make sure the stereo unit is in "Standby" mode.
LED power light will be red, Figure A.
2. Press any button on the remote to turn it ON.
The remote LCD display will read “No Link.”
3. Press and hold the “Mode” button on the remote (Figure B).
At the same time, press and hold the power button on the
stereo for 2 seconds (Figure A).
4. The remote LCD display will read “Welcome,” “Load” and
“Radio” if the pairing sequence was successful.
17.2
Audio Settings
The Audio button, Figure C, provides access to many of the stereo’s settings. By continually pressing the Audio button you can
scroll and adjust the following functions: BAS-TRE-BAL-FADDSP-AREA-LOUD-DX-STEREO (respectively).
Note: You can adjust the settings by pressing the Audio button,
making your adjustments and pressing the Audio button to go
the next feature. If you exit the setting menus continually press
the Audio button until you reach the setting you would like to
adjust.

Figure A

AUDIO

MODE

DIR -

REPEAT

DIR +

RANDOM

Figure B

AUDIO

MODE

DIR -

REPEAT

DIR +

RANDOM

Figure C

1. Bass Setting: Press the Audio button once to access the
bass setting. The LCD display will change to “BAS 0,”
Figure D
Figure D. Press the Up button to adjust the setting to a
maximum of +5. Press the Down button to adjust the setting down to
-5.
Note: The default setting is “0.” This feature is disabled when a “Digital
Sound Processor” (DSP) setting is active such as “Rock,” “Classic,” or
“Pop.”

J-300

2. Treble Setting: Press the Audio button 2 times to access
the treble setting. The LCD display will change to “TRE 0,”
Figure E
Figure E. Press the Up button to adjust the setting to a
maximum of +5. Press the Down button to adjust the setting down to
-5.
Note: The default setting is “0.” This feature is disabled when a “Digital
Sound Processor” (DSP) setting is active such as “Rock,” “Classic,” or
“Pop.”
3. Balance Setting: Press the Audio button 3 times to
access the balance setting. The LCD display will change
Figure F
to “BAL L=R,” Figure F. Press the Up button to adjust the
setting to a maximum of 10R (only the right side speakers will have
volume). Press the Down button to adjust the setting down to 10L
(only the left side speakers will have volume).
4. Fade Setting: Press the Audio button 4 times to access the
fade setting. The LCD display will change to “FAD F=R,”
Figure G
Figure G. Press the Up button to adjust the setting to a
maximum of 10F (only the front speakers will have volume). Press
the Down button to adjust the setting down to 10R (only the rear
speakers will have volume).
5. Digital Sound Processor (DSP) Setting: Press the Audio
button 5 times to access the DSP setting. The LCD
display will change to “DSP OFF,” Figure H. Press the Up
button to select one of the preset settings such as Rock,
Classic or Pop. If a preset setting is select a small icon will
appear on the LCD display, Figure I.

Figure H
ROCK

Figure I

6. Area Setting: Press the Audio button 6 times to access the
Area setting. The LCD display will change to “AREA USA,”
Figure J. Press the Up button to select either USA or EUR
setting.

Figure J

7. Loud Setting: Press the Audio button 7 times to access
the Loud setting. The LCD display will change to “LOUD
OFF,” Figure K. Press the Up button to select either OFF or
ON.

Figure K

8. Distant Setting: Press the Audio button 8 times to access
the Distant setting. The LCD display will change to “DX,”
Figure L
Figure L. Press the Up button to select either Distant (DX)
or Local for station frequency. The “LOCAL” setting allows for better
FM reception when a local station is too strong. Leave the setting to
“DX” if this condition does not exist.
9. Stereo Setting: Press the Audio button 9 times to access
the Stereo setting. The LCD display will change to
“STEREO,” Figure M. Press the Up button to select either
Stereo or Mono.

Figure M

J-300

17.3
Wireless Remote Control Functions
A wireless radio frequency (RF) remote control is supplied
on all spas with the optional audio system. This remote
provides control of the radio and over some media device
functions.

AUDIO

MODE

DIR -

REPEAT

DIR +

A. External Media Device Playback
The supplied remote control provides no control over external
Auxiliary player operation except for volume control and
source selection. The Auxiliary player performs all external Auxiliary
playback operations.
Button

AUDIO

MODE

RANDOM

Operation
Power Button: Press once to turn remote “ON” (remote LCD display
will read “No Link”; Press a second time to turn stereo “ON” (remote
LCD display will read “Welcome”); Press a third time to place the
stereo in “Standby” mode.
Audio Button: Allows access to most of the stereo sound functions.
Press continuously to scroll through the following settings (if applicable): Bas-Tre-Bal-Fad-DSP-Area-Loud-DX-Stereo.
Mode Button: Press continuously to switch between “RADIO,”
“USB” and “AUX IN” modes. “BT AUDIO” appears when a Bluetooth
device is paired with the stereo.
Volume Up Button: Used to increase volume between 0 to 30.
Volume Down Button: Used to decrease volume between 30 to 0.

Button

1
DIR -

2
REPEAT

3
DIR +

RANDOM

Device Mode (USB)

Radio Mode

Play/Pause Button: Press to
pause track, press again to
resume playing

Mute Button: Press to mute
sound, press again to reactivate
sound

Track Down Button: Press to
rewind tracks.

Seek Down Button: Seeks down
for stations.

Track Up Button: Press to move
forward tracks.

Seek Forward Button: Seeks
forward for stations.

Press the button to change
music folders.

Preset 1: Press to access a
preset station.

Apple Device: Press once to
repeat song. Press again to
repeat entire album. Press again
to turn off.
USB Mode: Press once to turn
on. Press again to turn off.

Preset 2: Press to access a
preset station.

Press the buttons to change
music folders.

Preset 3: Press to access a
preset station.

Press to play songs in a random
order.

Not used

17.4

J-300

Electronic Device Connections and Functions

IMPORTANT:
• If stereo unit is “ON” (blue light is illuminated on the stereo power
button) then press the power button on the remote once.
•

If stereo unit is in “Standby” (red light is illuminated on the stereo
power button) then press the power button on the remote once
to activate the remote (remote LCD display will read “NO LINK”).
Press the button again to activate the stereo unit (remote LCD
display will read “WELCOME”).

A. Operating the Radio:
1. Turn power “ON” to the stereo unit. Press the power
button on the remote.
Figure A
2. The LCD screen on the remote will display the following:
“Welcome,” “Load,” “Radio” and the station number, Figure A.
3. You can use the seek button to search for frequencies.
4. You can save up to 3 stations as presets. Follow the steps below to
set a station:
a. Find a station you want to save.
b. Press and hold one of the three preset buttons. The station
preset number (1, 2 or 3) on the display will quickly flash to
confirm the setting. To set the additional two stations, conduct
this step again.
B. Connecting Your Apple Device and MP3 Player Using the USB:
1. Locate the USB port in the stereo locker (Figure B).
2. Locate the 30-pin cable provided for compatible devices (Figure C)
or a cable provided with your device.
3. Connect the USB end of the cable into the USB connection on
stereo.
4. Connect the 30-pin end of the cable to the Apple device/MP3 Player
(purchased separately), Figure D.
5. After connecting the cable to both devices, set the player into the
rubber holding base, Figure E.
Note: This also charges most compatible Apple devices when
connected.
AUX

USB

AUX

USB

ACCESSORY CONNECTED

Figure B

Figure C

Figure D

(device purchased
separately)

Figure E

J-300
CAUTION: RISK OF ELECTRICAL SHOCK OR EQUIPMENT
DAMAGE!
Never install, remove or operate any electrical device (e.g.
Apple device/MP3/USB/AUX/Bluetooth) while hands are wet
or while sitting partially or fully immersed in the spa!
Note: The DRM (Digital Rights Management) Files cannot be
played on this deck. Personal files (MP3, WMA, iTunes or AAC)
can be played as long as they are not DRM encrypted.
C. Operating USB/MP3/Apple device
1. Turn power “ON” to the stereo unit. Turn power “ON” to the remote.
2. The LCD screen on the remote will display the following: “Welcome,”
“USB,” “Load,” “Apple” (final display will vary depending on the
device connected). All functions are performed through the remote.
3. While the music is playing the remote screen will display and
continually scroll through the following: Artist, Album, Song and Track
information.
4. For operational functions refer to the “External Media Device
Playback” section.
D. Operating the USB drive:
1. Plug in your USB device into the “USB” connection on the stereo,
Figure A.
2. Turn power “ON” to the stereo unit and the stereo remote.
3. The LCD screen on the remote will display the following: “Welcome,”
“USB,” “Load,” “TOL XX” (final display will vary depending on the
whether the USB holds folders or files). All functions are performed
through the remote.
4. While the music is playing the remote screen will display and
continually scroll through the following: Title, Song, Artist, Album, Dir,
Music and Track information.
5. For operational functions refer to the “External Media Device
Playback” section.
E. Connecting Your Auxiliary Player Using the 3.5 mm Cable:
1. Plug one end of the cable to “Aux” connection on
the stereo, Figure F.
2. Plug the other end of the supplied cable into the
phone jack connection on the Apple device/MP3
Player.
3. Press the Mode button on the remote to “AUX IN.”
4. All playback operations are conducted via the
Figure F
Auxiliary Player. The stereo remote functions do
not work on the external Auxiliary Player (except volume
control).
AUX

USB

J-300

Connecting Your Bluetooth Device:
Turn power “ON” to the stereo unit.
From your Bluetooth device, make sure the Bluetooth setting is “ON.”
Follow the pairing instructions for your Bluetooth device and connect
to the “BLUEWAVE” device that appears on your screen.
4. If asked for a password, enter the code “0000.”
5. The remote LCD screen will display, “BT AUDIO” if the process was
successful.
F.
1.
2.
3.

G. Operating Your Bluetooth Device:
1. Press the seek up or down buttons to scroll through the tracks (on
the remote).
2. Press the volume up or down buttons to adjust volume level between
0 to 30 (on the remote).
3. Any other playback operations are conducted via the Bluetooth
device.
CAUTION: RISK OF ELECTRICAL SHOCK OR EQUIPMENT DAMAGE!
Never install, remove or operate any electrical device (e.g.
Apple device/MP3/USB/AUX/Bluetooth) while hands are wet
or while sitting partially or fully immersed in the spa!

J-300

17.5

Wireless Remote Battery Replacement Procedure

1. Turn the remote unit over and locate the battery door
Battery
(Figure A).
Door

CLOSED

OPEN

24
CR 3V

Fig. A
CLOSED

OPEN

CR2430
3V

2. Rotate the battery door, with a coin, counterclockwise to
the Open position (Figure B). When the door is unlocked it
will pop up slightly.

Fig. B
CLOSED

OPEN

CR2430
3V

3. Remove battery door by lifting the door upward (Figure C).

Fig. C
CLOSED

OPEN

4. Replace battery using CR2430 or equivalent (Figure D).

CR2430
3V

Fig. D
OPEN

5. Reinstall the battery cover, using the coin rotate the door
to the Close position (Figure E).

CLOSED

30
24
CR 3V

Fig. E

Note: Remote unit is water resistant not waterproof. Although it is
designed for use while in the spa, it should never be left in the spa while
the cover is on and spa is not in use. The remote should be stored in a
dry location such as the stereo remote pouch (if applicable) located on
the outside of the spa cover or within your home. Extreme weather can
affect the remote control battery. In extreme hot or cold environments
store the remote control indoors to prolong battery life.
17.6

BLUEWAVE™ Spa Stereo System Specifications

Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10.7-14.4V DC
Tuner
FM radio sensitivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8uV
FM radio reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stereo

17.7

Stereo Cautions

“CAUTION - Risk of Electric Shock. Do not
leave compartment door open.”

“CAUTION - Risk of Electric Shock. Replace
components only with identical components.”

J-300
!

DANGER

RISK OF SHOCK OR
ELECTROCUTION!

3. “Do not operate the audio/video controls while inside
in the spa.”
4.

“WARNING - Risk of Electrocution. Do not connect any auxiliary
components (for example cables, additional speakers, headphones,
additional audio/video components, etc.) to the system.”

5. These units are not provided with an outdoor antennae; when
provided, it should be installed in accordance with Article 810 of the
National Electrical Code, ANSI/NFPA 70.
6. Do not service this product yourself as opening or removing covers
may expose you to dangerous voltage or other risk of injury. Refer all
servicing to qualified service personnel.
7. When the power supply connections or power supply cord(s) are
damaged; if water is entering the audio/video compartment or any
electrical equipment compartment area; if the protective shields or
barriers are showing signs of deterioration; or if there are signs of
other potential damage to the unit, turn off the unit and refer servicing
to a qualified service personnel.
8. This unit should be subjected to periodic routine maintenance
(for example, once every 3 months) to make sure that the unit is
operating properly.

J-300

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