Jiangmen Dascom Computer Peripherals DL2100 Label & Barcode Printer User Manual Tally Dascom DT 210 230

Jiangmen Dascom Computer Peripherals Co.,Ltd. Label & Barcode Printer Tally Dascom DT 210 230

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DL2100 User Manual

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User Manual DL-210 Label & Barcode Printer

Tally Dascom DL-210 User Guide V1.2 I Important Safety Instructions (English) Read the following instructions thoroughly before starting up your printer. • The device and mains-socket must all times be easily accessible. • Never carry out maintenance or repair work yourself. Always contact a qualified service technician. • Keep this user guide in a place which is easily accessible at all times. • Place the printer on a solid and even base so that it cannot fall. • Never place the printer in the vicinity of inflammable gas or explosive substances. • Ensure the printer is connected to a socket with the correct voltage. • Always disconnect the printer from the power before opening the device to perform maintenance work or remedy errors. • Do not expose the printer to high temperatures, direct sunlight or dust. • Keep all liquids away from the printer. • Protect the printer from shock, impact and vibration. • Make sure that both the printer and the computer is switched off before connecting the data cable. • The print head will become very hot during printing; avoid contact with the print head after printing has finished. • Do not perform any operation or action in any way other than those provided in this manual. When in doubt, contact your dealer or your customer support.

Tally Dascom DL-210 User Guide V1.2 II Wichtige Sicherheitshinweise (German) Lesen Sie bitte diese Sicherheitshinweise durch, bevor Sie den Drucker in Betrieb nehmen. • Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglich sein. • Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie immer einen qualifizierten Servicetechniker. • Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf. • Den Drucker auf stabilem und ebenem Untergrund so aufstellen, dass er nicht zu Boden fallen kann. • Stellen Sie den Drucker keinesfalls in der Nähe von leicht entzündlichen Gasen oder explosiven Stoffen auf. • Den Drucker nur an eine Steckdose mit der richtigen Spannung anschließen. • Wenn Sie den Drucker vom Netz trennen wollen, den Drucker ausschalten und immer den Netzstecker an der Steckdose ziehen. • Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub aussetzen. • Keine Flüssigkeiten mit dem Drucker in Berührung bringen. • Den Drucker keinen Erschütterungen, Stößen oder Vibrationen aussetzen. • Sicherstellen, dass der Drucker und der Computer ausgeschaltet sind, bevor das Datenkabel angeschlossen wird. • Der Druckkopf wird während des Druckens heiß. Vor dem Berühren deshalb einige Zeit abkühlen lassen. • Weichen Sie bei der Bedienung des Druckers nicht von den Anweisungen in der Dokumentation ab. Bei Unklarheiten wenden Sie sich bitte an Ihren Händler oder Ihren Kundendienst.

Tally Dascom DL-210 User Guide V1.2 III Consignes importantes de sécurité (French) Lire attentivement les instructions suivantes avant de mettre l’imprimante en service. • Le dispositif et la prise principale doivent toujours être accessibles facilement. • Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un dépanneur qualifié. • Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber. • Ne jamais placer l’imprimante à proximité de sources de gaz aisément inflammables ou de substances explosives. • Ne connecter l’imprimante à une prise que lorsque la tension est correcte. • Pour déconnecter l’imprimante de l’alimentation principale, mettre l’imprimante hors tension et toujours débrancher le connecteur secteur de la prise murale. • Ne pas exposer l’imprimante à des températures élevées, à la lumière directe du soleil ou à la poussière. • Ne pas mettre l’imprimante en contact avec des liquides. • Ne pas exposer l’imprimante à des chocs, impacts ou vibrations. • S’assurer que l’imprimante et l’ordinateur sont hors tension avant de connecter le câble de données. • La tête d’impression est brûlante pendant l’impression. C’est pourquoi laissez-la refroidir quelques instants avant d’y toucher. • N'exécutez aucune opération ni action d'une autre manière que celle indiquée dans ce manuel. En cas de doute, veuillez contacter votre distributeur ou service après-vente.

Tally Dascom DL-210 User Guide V1.2 IV Indicazioni di sicurezza importanti (Italian) Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni. • Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili. • Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico di assistenza qualificato. • Conservare le presenti istruzioni per l’uso in un luogo sempre accessibile. • Collocare la stampante su una superficie stabile, per evitare che cada a terra. • Non collocare la stampante in prossimità di gas facilmente infiammabili o di sostanze esplosive. • Collegare la stampante a una presa di corrente con tensione adeguata. • Per scollegare la stampante dalla rete di alimentazione, spegnere la stampante e disinserire sempre il connettore di rete dalla presa. • Non esporre la stampante ad elevate temperature né alla luce solare diretta e alla polvere. • Evitare il contatto della stampante con liquidi. • Non esporre la stampante a colpi, scosse o vibrazioni. • Verificare che la stampante e il computer siano spenti prima di collegare il cavo di trasmissione dati. • Durante la stampa, la testina si surriscal-da notevolmente. Prima di toccarla, se necessario opportuno quindi lasciarla raffreddare qualche istante. • Non eseguire alcuna operazione o azione se non nella maniera descritta nel presente manuale. In caso di dubbio, contattare il rivenditore o dalla società incaricata dell’assistenza.

Tally Dascom DL-210 User Guide V1.2 V Instrucciones de seguridad importantes (Spanish) Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio. • El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil acceder a ellos. • Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte a un técnico de servicio calificado. • Guarde las presentes instrucciones de servicio en un lugar de fácil acceso en cualquier momento. • Ponga la impresora sobre un base estable de manera que no pueda caer al suelo. • Nunca coloque la impresora en la vecindad de gases de fácil inflamabilidad o sunstancias explosivas. • Asegure conectar la impresora sólo a un enchufe con un voltaje correcto. • Cuando quiera desconectar la impresora de la red, apague la impresora y siempre tire la clavija de alimentación del enchufe. • No exponga la impresora a temperaturas altas, a la luz solar directa y al polvo. • No ponga la impresora en contacto con fluidos. • Nunca exponga la impresora a sacudidas, choques o vibraciones. • Asegúrese de que la impresora y el ordenador estén apagdos antes de conectar el cable de datos. • La cabeza de impresión se pone muy caliente durante la impresión. Por lo tanto, deje enfriarlo algún tiempo antes de tocarla. • No permita que se realice cualquier operación o acción de una forma diferente a lo que se señala en el manual. En caso de duda, póngase en contacto con su comerciante o con su servicio post-venta.

Tally Dascom DL-210 User Guide V1.2 VI Правила по технике безопасности. (Russian) Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу принтера. • Устройство и розетка должны быть всегда легко доступна. • Не выполняйте технические работы и ремонт техники самостоятельно, но сообщайте о неисправностях квалифицированным сервисным техникам. • Данная инструкция должна быть всегда доступна каждому пользователю. • Установите принтер на ровном и стабильном месте так, чтобы он не смог упасть на пол. • Ни в коем случае не ставьте принтер вблизи легко воспламеняющихся газов и взрывчатых веществ. • Включайте принтер в розетку только с соответствующим напряжением. • Если Вы хотите отключить принтер от напряжения, сначала выключите принтер сам и затем выньте штекер из розетки. • Берегите принтер от нагревания, от попадания на него прямых солнечных лучей и пыли. • Не допускайте попадания жидкости на принтер. • Нельзя подвергать принтер тряске, ударам и вибрации. • Убедитесь, что принтер и компьютер выключены, только после этого соедините принтер с компьютером. • Печатающая головка нагревается во время работы принтера. Поэтому подождите какое-то время, прежде чем дотронуться до нее. • Пользуйтесь принтером так, как это написано в документации. Если у Вас возникают неясности, обращайтесь с вопросами к Вашим продавцам или в сервисный центр.

Tally Dascom DL-210 User Guide V1.2 VII Instruções Importantes sobre Segurança (Portuguese) Leia as instruções de segurança antes de usar a impressora. • A impressora e a tomada devem ser facilmente em todos os momentos acessíveis. • Consulte sempre um técnico qualificado para executar uma reparação . • Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas. • Jamais instale a impressora nas proximidades de lugares onde haja gás inflamável ou substâncias explosivas. • Assegure-se de conectar a impressora à tomada elétrica com a voltagem apro-priada. • Quando desligar a impressora da rede, desligue sempre a impressora e retire o cabo da tomada. • Não exponha a impressora a temperaturas altas ou luz solar direta. • Não aproxime substâncias líquidas da impressora. • Proteja a impressora de choques, impactos e vibrações. • Desligue a impressora e o computador antes de conectar o cabo da rede. • A cabeça da impressora pode ficar muito quente . Portanto, espere algum tempo antes de tocá-la. • Não faça nenhuma operação ou ação além das recomendadas neste manual. Em caso de dúvida, contate seu revendedor ou companhia de serviço.

Tally Dascom DL-210 User Guide V1.2 VIII Önemli Güvenlik Talimatları (Turkish) Lütfen, yazıcıyı işletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun. • Cihaz ve elektrik prizinin her zaman kolayca erişilebilir olması gerekir. • Bakım ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her zaman kalifiye bir uzman servis-teknisyenine haber verin. • Yazıcıyı, üzerinden yere düşmesi mümkün olmayacak sabit ve düz bir zemine yerleştirin. • Yazıcıyı kesinlikle ve hiçbir surette kolayca yanabilecek gaz veya patlayıcı maddeler içeren nesnelerin yakınına koymayın. • Yazıcı akım kablosunu sadece doğru gerilime sahip bir prize takın. • Yazıcıyı şebeke ağından ayırmak istediğinizde, yazıcıyı kapatın ve ağ-fişini her zaman prizden çıkartın. • Yazıcıyı ne yüksek ısılı ne de doğrudan güneş ışığına ve toza mâruz kalan mekânlarda bulundurun. • Yazıcı hiçbir sıvı maddeyle temasta olmamalıdır. • Yazıcı hiçbir sarsıntıya, darbeye veya titreşime mâruz kalmamalıdır. • Veri kablosu bağlanmadan önce hem yazıcının hem de bilgisayarın kapalı olduklarından emin olmalısınız. • Yazıcının başı basma esnasında yüksek ısıya ulaşıyor. Bu yüzden lütfen dokunmadan önce kısa süre soğumasını bekleyin. • Yazıcının işletimi ve kullanımında bu dokümantasyondaki talimatların hiç dışına çıkmayın. Sorunlu görünen hususlarda lütfen imâlatçınıza veya müşteri hizmetleri servisinize başvurun.

Tally Dascom DL-210 User Guide V1.2 IX TRADEMARK ACKNOWLEDGEMENTS “IBM” is a trademark of International Business Machines Corporation. “EPSON” is a trademark of Epson America Incorporated. “DEC” is a trademark of Digital Equipment Corporation. “Centronics” is a trademark of Centronics Data Computer Corporation. “DOS” is a trademark of Microsoft Corporation. “SAP” is a trademark of SAP AG. “Windows”, “Windows 7”,”Windows 8”, “Windows 95”, “Windows 98“, “Windows NT”, “Windows 2000”, “Windows 2003/2008/2013 Server”, “Windows XP” and “Windows Vista” are trademarks of Microsoft Corporation. All other product names and company names appearing in this manual are the registered trademarks or trademarks of the individual companies.

Tally Dascom DL-210 User Guide V1.2 TABLE OF CONTENTS 1 INTRODUCTION ...................................................................................................................... 11.1 DL-210 Thermal Printers ................................................................................................................ 11.2 Unpacking ....................................................................................................................................... 11.3 Placing the Printer ......................................................................................................................... 31.4 Printer Components ....................................................................................................................... 42 GETTING STARTED .................................................................................................................. 72.1 Attaching Power ............................................................................................................................. 72.2 Loading Roll Media ........................................................................................................................ 82.3 Loading Transfer Ribbon .............................................................................................................. 102.4 Print a Parameter Setting Page (Self-test Page) .......................................................................... 122.5 Connecting the Interfaces ............................................................................................................ 132.5.1 Connecting USB interface .............................................................................................. 132.5.2 Connecting serial interface ............................................................................................ 132.5.3 Connecting parallel interface ......................................................................................... 142.5.4 Connecting Ethernet interface ....................................................................................... 142.5.5 Connecting Wireless interface ....................................................................................... 142.5.6 Connecting to Bluetooth ............................................................................................... 142.6 Installing Driver ............................................................................................................................ 213 OPERATION GUIDE ................................................................................................................. 283.1 Control Panel Operation .............................................................................................................. 283.1.1 LEDs Behavior ............................................................................................................... 283.1.2 Feed Key Operation ....................................................................................................... 283.2 Setup Tool Application ................................................................................................................. 293.2.1 Model and Interface Setting .......................................................................................... 293.2.2 Configuring Printer ........................................................................................................ 293.2.3 Update Firmware .......................................................................................................... 313.3 Auto Calibrate Label .................................................................................................................... 334 TROUBLESHOOTING AND MAINTENANCE ............................................................................... 344.1 Common Issues ............................................................................................................................ 344.2 Resetting the Factory Default Values .......................................................................................... 354.3 Removing Jammed Label ............................................................................................................. 354.4 Cleaning Thermal Print Head ....................................................................................................... 354.5 Maintenance ................................................................................................................................ 355 SPECIFICATIONS ..................................................................................................................... 375.1 Printer specification ..................................................................................................................... 375.2 Communication Interfaces .......................................................................................................... 385.2.1 USB interface ................................................................................................................ 385.2.2 Wi-Fi interface .............................................................................................................. 385.2.3 Bluetooth Interface ....................................................................................................... 385.2.4 Ethernet interface ......................................................................................................... 385.2.5 Serial interface .............................................................................................................. 39

Tally Dascom DL-210 User Guide V1.2 5.2.6 Parallel interface ........................................................................................................... 395.3 Power Supply ............................................................................................................................... 406 CODE PAGES ........................................................................................................................... 426.1 Common to all pages (International Character Set: USA) .......................................................... 426.2 International Character Sets ........................................................................................................ 436.3 [User-defined page] ..................................................................................................................... 446.4 [PC437: USA, Standard Europe] ................................................................................................... 456.5 [PC850: Multilingual] ................................................................................................................... 466.6 [PC852: Latin2] ............................................................................................................................. 476.7 [PC858: Euro] ............................................................................................................................... 486.8 [PC860: Portuguese] .................................................................................................................... 496.9 [PC863: Canadian-French] ........................................................................................................... 506.10 [PC865: Nordic] .......................................................................................................................... 516.11 [PC866: Cyrillic #2] ..................................................................................................................... 526.12 [PC720: Arabic] ........................................................................................................................... 537 COMMAND SETS .................................................................................................................... 547.1 ESC/POS Command Sets .............................................................................................................. 547.2 ZPL Command Sets ....................................................................................................................... 56Appendix: Installing the Cutter .................................................................................................. 62Disintall the Tear Bar .......................................................................................................................... 62Install the Auto Cutter ....................................................................................................................... 63Appendix: FCC STATEMENT ........................................................................................................ 66Appendix: DASCOM REPRESENTATIVES ...................................................................................... 67

Tally Dascom DL-210 User Guide V1.2 1 1 INTRODUCTION 1.1 DL-210 Thermal Printers The Dascom® DL-210 model is the best value in a desktop thermal printer. The DL-210 printer provides thermal transfer and direct thermal printing at speeds up to 6 ips (inches per second) at a 203 dpi (dots per inch) print density. The DL-210 printer features: • Automatic printer language detection and switching between ZPL and EPL programming and label formats. • Easy operation. With open structure users can easily change paper roll and ribbon. • Large media compartment. Ribbon as long as 300m and paper roll of Max. OD ∮127mm can be used. Therefore users can change the ribbon and paper roll less often so as to work more efficiently. •Wide range of connectivity. The USB interface is standard interface. Serial/parallel/Ethernet/ Wi-Fi/ Bluetooth are optional interfaces. Various interface choices suit all needs. The DL-210 printers offer these basic printer options: • Auto cutter. • Label Dispense (Peel-Off). This user guide provides all the information you need to operate your printer on a daily basis. 1.2 Unpacking When you receive the printer, please check for possible shipping damage: 1. Inspect the outside of both the box and the printer for possible damage. 2. Open the top cover of the printer to see if the media compartments are in order. If you discover shipping damage upon inspection: • Immediately notify the shipping company and file a damage report. • Keep all packaging material for shipping company inspection. • Notify your authorized Tally Dascom reseller.

Tally Dascom DL-210 User Guide V1.2 2 The package contents vary with different customized order requirements. DL-210 printer Ribbon Power cord CD-ROM Ribbon Rewind Paper Core Power Adapter Media

Tally Dascom DL-210 User Guide V1.2 3 • Package Contents: 1.3 Placing the Printer Select a solid, level surface within reach of an available power outlet. To allow for proper ventilation and cooling, leave open space on all sides of the printer. After placing the printer, be aware of the following rules: • Never place the printer near to any flammable gas or explosive substances. • Do not expose the printer to direct sunlight. If you cannot avoid placing the printer near a window, protect it from the sunlight with a curtain. • When connecting a computer to the printer, make sure the maximum recommended cable length is not exceeded. • Ensure sufficient distance between the printer and any heating devices or radiators. • Avoid exposing the printer to extreme temperature or air humidity fluctuations. Avoid exposure to dusty environments. • It is recommended the printer is installed in a position which reduces noise exposure to the work place during printing. Standard Printer 1 unit Ribbon rewind paper core 1 piece Ribbon sample 1 piece Wax Ribbon spindle 2 pieces Media sample 1 piece Thermal transfer Media fixer 2 pieces Media spindle 1 piece Power adapter 1 piece EU/UK/US Power cord 1 piece Graphic installation guide 1 piece CD-ROM 1 piece Including user guide, Driver, setup tool, graphic installation guide) Optional Peeler 1 set Cutter 1 set

Tally Dascom DL-210 User Guide V1.2 4 1.4 Printer Components Printer components and their functions are shown as below: Component Name Function Media window Monitor the media status via this window Top cover Open this cover for loading ribbon and media Control Panel Power LED Indicate the power status Status LED Indicate the status of media, ribbon and label-taken Error LED Indicate print head temperature and Print head mechanism open or not Feed key Press this key for feeding media Power socket Connect power cord to the printer Power switch For switching on/off printer USB interface Connect USB interface cable from host Optional interface (Serial/ Parallel/ Ethernet/ Wi-Fi/ Bluetooth) Connect optional interface cable from host (interface type is on request) Control Panel Top Cover Media Window Power Switch Optional Interface (Serial/ Parallel/ Ethernet/ Wi-Fi/ Bluetooth） USB interface Power Socket

Tally Dascom DL-210 User Guide V1.2 5 Component Name Function Print Head Mechanism Ribbon Holder For placing ribbon, lower seat for new ribbon, top seat for used ribbon. Print Head Heat the ribbon and transfer imaging components to the media Ribbon Pick-up Holder Turn the adjustor for stretching ribbon Media Holder For placing media Print Head Locking Button For closing or opening the print head mechanism Tear Bar For tearing the media Rotatable Board Disassemble the rotatable board for installing optional kit: peeler or cutter Print Head Mechanism Ribbon Pick-up Holder Media Holder Ribbon Holder Ribbon Pick-up Holder Print Head Locking Button Print Head Locking Button Tear Bar Print Head Rotatable Board

Tally Dascom DL-210 User Guide V1.2 6 Component Name Function Media Guide Align the media in the center of media path Media Guide Adjustor Adjust the space between the two media guides Media Sensor For detecting media Black Mark Sensor For detecting black mark. The sensor position can be adjusted according to the black mark position. Platen Roller For feeding paper Component Name Function Media Spindle Insert it into media core for supporting media Media Fixer For fixing media (as the above figure shown) Ribbon Spindle Install it in ribbon holder for supporting ribbon or ribbon rewind pipe Ribbon Rewind Paper Core Stick the used end of ribbon to the pipe, rewind ribbon while the pipe is turning Media Guide Adjuster Media Sensor Black Mark Sensor Platen Roller Media Fixer Media Spindle Ribbon Rewind Paper Core Ribbon Spindle Media Guide

Tally Dascom DL-210 User Guide V1.2 7 2 GETTING STARTED 2.1 Attaching Power Before you connect the power adapter to the power socket check if the voltage is correct. If you connect the power adapter to power with incorrect voltage this may result in electrical damage to the adapter and the printer. (1) Make sure power off the printer and the computer/host. (2) Insert the AC power cord into the power supply. (3) Insert the power supply’s power connector into the printer’s power receptacle. (4) Plug the other end of the power cord into an appropriate AC electric outlet. (5) Load the media and the ribbon before powering on printer. Wait until power LED is on. • After switching off the printer, wait at least 5 seconds before powering on again. Otherwise, it may cause damage to the printer. • Please disconnect the power supply if the printer is idle for a long time.

Tally Dascom DL-210 User Guide V1.2 8 2.2 Loading Roll Media • Must use thermal media in case of no ribbon in the printer. If using ribbon, you have to use thermal transfer media. • Tips for avoiding media jam: Make sure the media is aligned in the center of the printer and the media fixers are firmly pressed against both sides of the roll. Before printing, it is necessary to check whether the media you use is appropriate or not. You can scratch the media surface, if the scratch turns black, it is direct thermal media. In this case, you do not need to load ribbon. Otherwise, it is thermal transfer media, you have to use ribbon. (1) Lift the top cover to expose the media holder and the print head mechanism. (2) Load the media roll onto the spindle from left to right. (3) Put the fixers on and move from right to left until they lean against the media. (4) Click the media spindle back into the media holder. Print surface must be upward. (5) Unlatch the print head mechanism by pushing the two blue locking buttons on the sides toward the rear.

Tally Dascom DL-210 User Guide V1.2 9 (6) Lead the media under the print head mechanism through the media guides. (7) Control the blue media guide adjustor so as to align the media in the central path. (8) Lead the media over the platen roller and through the tear bar. Black mark sensor must be covered by label rather than label gap. Otherwise, the contents may exceed label area. (9) Put the print head mechanism down and press down firmly until you hear a snap. (10) Close the top cover and turn on the printer or press the “FEED” button if the printer is already on. (11) In order to make sure the data is printed within the label area, it is necessary to execute Label Calibration: Hold down Feed Key and switch on printer simultaneously, release Feed Key after the buzzer beeps twice. Then the label will be positioned automatically. Label calibration should be executed in the following situations: • Use printer for printing label first time. • Replace different size of labels. • Printer skips labels • Printer feeds blank labels.

Tally Dascom DL-210 User Guide V1.2 10 2.3 Loading Transfer Ribbon Transfer ribbons come in several varieties and in some cases colors to match your application needs. • The media and ribbon types should be matched to provide you with optimal print results. • Always use ribbon that is wider than the media to protect the printhead from wear. • For direct thermal printing, do not load ribbon in the printer. Do not use ribbon while using thermal media. Otherwise, barcode and graph will be distorted. (1) Lift the top cover to expose the media holder and the print head mechanism. (2) Unlatch the print head mechanism by pushing the two blue locking buttons on the sides toward the rear. (3) Unwrap the ribbon roll pack and separate the ribbon roll and the bare paper core. (4) Insert the spindles into the core and the ribbon respectively. (5) Attach the edge of the ribbon on the bare paper core and wind it a little onto the core. Do not rip the ribbon leader on ribbon rewind pipe. Do observe the direction of hexagon.

Tally Dascom DL-210 User Guide V1.2 11 (6) Insert the ribbon roll into the ribbon holder (lower seat of the print head mechanism): Insert the hexagon end onto the ribbon adjustor (blue gear), then insert the other end into the slot of the ribbon holder. (7) Turn back the print head mechanism and then insert the ribbon rewind paper core into the pick-up holder (top seat): Wind the ribbon through print head, and insert the spindle hexagon end onto the ribbon adjustor (blue gear), then insert the other end into the slot of the pick-up holder. Keep the brighter surface of ribbon inside while winding the print head. (8) Turn the wheel of the print head mechanism to ensure the ribbon is tightly wound. (9) Press down the print head mechanism firmly until you hear a snap.

Tally Dascom DL-210 User Guide V1.2 12 2.4 Print a Parameter Setting Page (Self-test Page) Before you connect the printer to the computer, make sure that the printer is in proper working order. You can do this by printing a configuration status label. 1. Make sure the media is properly loaded, the top cover of the printer is closed and the printer is power off. Then, press and hold the Feed button once you are ready. 2. Hold down Feed Key and then switch on printer till Power LED blinks once, buzzer beeps once. 3. The printer will print out a parameter setting page. Here is the self test page and its explanation: Model Serial Number ID Number F/W Interface type Emulation supported Media type Printing method Printhead life Sensor Memory size Density Peeler status Black mark status Cutter status Detect lack of media Auto verify label status Detect postion status Page mode status Current printing speed Current printing width Parameter settings Model DL-210 SN NO XXXXXXXXXXXX ID NO 28.904.XX Firmware versio................................20.00.08 Interface...................................................USB Emulation..............................................ZPLII Media.....................................................Label Print Type................................Direct Thermal Print count..................................................0m Sensor AD….1_0 2_1 D_480 B_517 50.0 2.0 Memory................................................8192K Print Density..................................................1 Peeler.........................................................Off Black Mark................................................Off Cutter.........................................................Off Paper end detection....................................On Auto verify label........................................Off Detect print position..................................Off Page mode..................................................On Print Speed.......................................150mm/s Print Width........................108mm (8dot.mm) Complete Dascom

Tally Dascom DL-210 User Guide V1.2 13 2.5 Connecting the Interfaces The USB interface is standard interface. Serial/parallel/ Ethernet/ Wi-Fi/ Bluetooth are optional interfaces. All interfaces are located at the rear of the printer. Choose the interface which suits your system. Make sure the printer and the computer are switched off before connecting or disconnecting the interface cable to prevent electrical damage to the interface ports. 2.5.1 Connecting USB interface 2.5.2 Connecting serial interface

Tally Dascom DL-210 User Guide V1.2 14 2.5.3 Connecting parallel interface 2.5.4 Connecting Ethernet interface 2.5.5 Connecting Wireless interface Users have to prepare a Wlan card by themselves and install it in the Wi-Fi interface. 2.5.6 Connecting to Bluetooth Communication cable is not required while using Bluetooth printer. Users have to prepare a Bluetooth adapter by themselves and install the adapter in the computer so as to connecting the Bluetooth device. (1) First make sure the printer driver is installed. And then install Bluetooth adapter (V2.0 or above version) that prepared by yourself in the PC via USB interface.

Tally Dascom DL-210 User Guide V1.2 15 (2) Power on the printer and load the paper roll. (3) Double click the Bluetooth icon at lower right corner on the PC screen. You will see the following window then Click “Add a device”. (4) Select the Bluetooth printer, and then click “Next”.

Tally Dascom DL-210 User Guide V1.2 16 (5) Select “Enter the device’s pairing code” in the pop-up dialog box. And then click “Next”. (6) Input the default PIN code “0000”, and then click “next”.

Tally Dascom DL-210 User Guide V1.2 17 (7) Then the Bluetooth adapter has been installed in the computer. (8) Check the Device and Right click “Dascom DL-210”, select “Printer Properties”. Check the Bluetooth serial port name.

Tally Dascom DL-210 User Guide V1.2 18 (9) The Bluetooth port name is COM4 in this case.

Tally Dascom DL-210 User Guide V1.2 19 (10) Right click any printer, select Properties → Interface, and select the output port that you have put down (in the case COM4) then click “Apply”.

Tally Dascom DL-210 User Guide V1.2 20 (11) Select General → Print Test Page, run test page to see the printing outcome. Setting pages vary depending on the different types of Bluetooth adapter.

Tally Dascom DL-210 User Guide V1.2 21 2.6 Installing Driver Switch off the printer before running the printer driver setup. Your printer CD-ROM comes with Windows Driver. Go to the Driver folder and run the installer. (1) Click “Next”.

Tally Dascom DL-210 User Guide V1.2 22 (3) Select the installation path to the Driver.

Tally Dascom DL-210 User Guide V1.2 23 (3) Click “Finish”. (4) Click “Yes”.

Tally Dascom DL-210 User Guide V1.2 24 (5) Click “Next”. (6) Choose interface.

Tally Dascom DL-210 User Guide V1.2 25 (7) Choose printer model “Tally Dascom DL-210Z”, and the installation path. Then click “Next”. (8) Click “Next”.

Tally Dascom DL-210 User Guide V1.2 26 (9) Enter printer name. Click “Next”. (10) Click “Finish”.

Tally Dascom DL-210 User Guide V1.2 27 (11)Then the driver is installed successfully.

Tally Dascom DL-210 User Guide V1.2 28 3 OPERATION GUIDE 3.1 Control Panel Operation 3.1.1 LEDs Behavior LEDs LEDs’ behavior Status Power On ○ Power on. Off ● Error or power off. Status On ○ Paper end. Off ● Normal. Fast blink ○●○●○●○ Label remains in peeler. Slow blink ○●●○●●○ Ribbon end. Error On ○ Print head mechanism is opened. Off ● Normal. Fast blink ○●○●○●○ Print head is over-heated. 3.1.2 Feed Key Operation • Feed Paper Under ESC/POS mode, presses Feed Key once, feed paper one line (30 steps); Under ESC/POS mode, hold down Feed Key without release, feed paper continuously; Under ZPL/EPL mode, press Feed Key once, feed one piece of label; Under ZPL/EPL mode, hold down Feed Key without release, feed labels continuously. • Hexadecimal dump Hold down Feed Key and switch on printer till Power LED blinks three times, buzzer beeps three times. When self-test is OK but on-line printing error occurs, you can check the communication between PC and program via Hexadecimal Dump mode. In Hexadecimal Dump mode, the printer will print out hexadecimal data once it receives the signal from host. You can ask technical service for analysis.

Tally Dascom DL-210 User Guide V1.2 29 3.2 Setup Tool Application A CD comes along with printer. The CD contains POS & label printer setup tool for configuring printer. Or, please find the latest setup tool on Dascom website: www.dascom.cn Read the help file carefully before using the setup tool. Please click “Help” button in “Choose Interface” tab for more information. 3.2.1 Model and Interface Setting • Select model number and available interface before configuring printer. • Click “setting” for setting serial interface or parallel interface. • For serial interface setting, the setting won’t be valid unless you restart the printer. 3.2.2 Configuring Printer After model and interface setting, select “Internal Setup” tab for configurations.

Tally Dascom DL-210 User Guide V1.2 30  Setup Items Explanation Setup Items Options Default Description Page Mode On, Off On Use un-continuous paper select on; Use continuous paper select off. Print Media Label Paper, Continuous Paper Label Paper Select the actual media type. Peeler Off, On Off Enable peeler or not Print Method Thermal Transfer, Direct Thermal Thermal Transfer Use ribbon select thermal transfer; Use thermal paper select direct thermal Print Density 1, 2, 3, 4, 5 1 Adjust print density. Level 1 is lowest, Level 5 is highest. Printer Language English, Chinese English Set the printer’s system language, Chinese or English. Emulation ESC/POS, ZPL, EPL ZPL Select ZPL/EPL while using un-continuous paper; Select ESC/POS while using continuous paper. Print Speed 1, 2, 3, 4 4 Adjust the print speed. Level 1 is lowest, Level 4 is highest. Black Mark Detection On, Off Off Enable black mark detection or not. Black Mark to Home User-define 20 Set the vertical distance between print home position and the top of black mark. Black Mark to Cutter User-define 40 Set the vertical distance between cutting position and the top of black mark.

Tally Dascom DL-210 User Guide V1.2 31 Cutter Switch On, Off Off Enable cutter or not Print Position Detection On, Off Off Enable print position detection or not Auto Calibrate Label On, Off Off On: It will auto calibrate the label when you use a different size label. Off: Disable auto calibrate label Paper End Detection On, Off On On: Detect the printer's paper is empty or not. Off: Disable paper end detection. Black mark AD value User-define 789 It can make the black mark detection more accurately according to the AD value.  Explanation for Buttons Button Description Get Printer Setting When printer is powering on, click this button for acquiring the current setup menu. It will display on the screen. Print Self-test Click this button for printing self-test printout. Restore All Setting Click this button for restore all setting. Send Setting The new setting will be valid if click this button. If no any change, it will keep the default value. • After setting, the printer will beep once, then the setting become valid. • In order to enhance print head lifetime, it is recommended that setting low print density if print quality is satisfactory. 3.2.3 Update Firmware (1) Preparation USB cable, 24V power adapter, DL-210 setup tool, firmware file. (2) Connection Connect printer and host with USB cable firmly. Check the Device Manager, if connection is successful, “USB printing support” will display under “universal serial Bus Controllers” directory. Otherwise, please check the connection between printer and USB interface, please check whether the Driver installation is successful or not.

Tally Dascom DL-210 User Guide V1.2 32 (3) Enter Upgrade Mode ① Lift up top cover and turn up print head mechanism ② Hold down Feed Key and switch on printer simultaneously. Release Feed Key once powering on, the printer will beep once. ③ Status LED on, printer enter upgrade mode. (4) Upgrade Firmware ① Run DL-210 setup tool, select model DL-210 and USB interface. ② Select “Update Firmware” tab, then click “Browse” for searching the firmware file, click “Update” at last. Print head mechanism

Tally Dascom DL-210 User Guide V1.2 33 ③ After firmware loading, press Feed Key when Error LED and Status LED blink. ④ Restart the printer after printer beeps twice. 3.3 Auto Calibrate Label DL-210 can calibrate label automatically. Hold down Feed Key and switch on printer till Power LED blinks twice, buzzer beeps twice. Label calibration should be executed in the following situations: • Print label first time • Replace different size of labels • Printer skips labels • Printer feeds blank labels

Tally Dascom DL-210 User Guide V1.2 34 4 TROUBLESHOOTING AND MAINTENANCE Your printer is extremely reliable, but occasionally problems may occur. This chapter provides information on some of the common problems you may encounter and how you may solve them. If you encounter problems that you cannot resolve, please contact your dealer for assistance. Read the following instructions before maintenance and avoid incorrect operation, so as to prevent injury to you and damage to the printer. 4.1 Common Issues • LED Indication and Buzzer Alarm Condition Possible Cause What to do? No LEDs on Unplug power cord Check power cord and plug it properly Turn off printer Turn on printer PCB damaged Contact service representatives Status LED always on Media end Re-load media Error LED always on Print head mechanism open Close the print head mechanism Status LED blinks Label remains in peeler Remove label Ribbon end Replace ribbon Error LED blinks and buzzer alarms Thermal print head overheated Turn the printer off and wait some minutes before resume Over-voltage Print with specified voltage Low-voltage Print with specified voltage • Printing Error Condition Possible Cause What to do? Blurred or spot printing Incorrect media roll installation Check media roll and re-load it properly Media is out of specification Use recommended media Dirty thermal print head or platen Clean print head or platen Ribbon is out of specification Use recommended ribbon Low print density Increase the print density Self-test fail Hardware problem Contact service representatives Media jam Label stuck Check media path and clean jammed label, refer to Chapter 3 Section 3.2 Printer skips labels Label positioning problem or label size setting exceeds the physical size. Execute label calibration (refer to Chapter 2 Section 2.1.2). If it doesn’t work, you have to verify the label size setting is correct or not. Printer feeds blank labels

Tally Dascom DL-210 User Guide V1.2 35 4.2 Resetting the Factory Default Values Sometimes, resetting the printer to the factory defaults may solve some problems. There are two methods to set to factory setting: Method one: Hold down Feed Key and switch on printer till Power LED blinks four times, buzzer beeps four times. Method two: through setup tool, choose restore all setting on printer setup page. 4.3 Removing Jammed Label Print head may be hot, please do not touch! (1) Turn printer off, open top cover and turn up print head mechanism. (2) Remove the jammed label and ribbon, clean the print head with alcohol in case of ribbon paste on print head and cause poor print quality. (3) Reload media. (4) Reload ribbon and turn the ribbon adjustor for rewinding the sticky part. 4.4 Cleaning Thermal Print Head • After printing, the thermal print head becomes very hot. Be careful not to touch it and to let it cool before you clean it. • Do not damage the thermal print head by touching it with your fingers or any hard object. • Turn off the printer, open the top cover and remove ribbon, clean the thermal elements of the print head with a cotton swab moistened with alcohol solvent (ethanol, methanol, or isopropyl). • We recommend cleaning the thermal print head periodically (generally every 3 months) to maintain print quality. 4.5 Maintenance DL-210 is designed for a long and reliable lifetime. But periodic maintenance is recommended in order to assure error free working. This also would guarantee the good print quality over the life time. It is recommended to clean the printer once every six months or after 300 hours duty. Before cleaning, switch off the printer, wait a few seconds and unplug the power cord. • Open the cover and remove the dust, paper shreds and other debris from inside by using a soft vacuum cleaner or a brush. • In order to remove the dirt, you can wipe clean the machine with a soft cloth dipped in alcohol

Tally Dascom DL-210 User Guide V1.2 36 instead of the ketone or TEC solvent which may cause damage to the plastic parts. Please be aware that excessive moisture will lead to the improper functioning of electronic parts. • Clean the platen roller with soft cloth. While you are cleaning the printer, in order to avoid short circuit, do not damage or loose the cable or electronic parts, do not drop metal material inside, such as Paper Clips or Pins.

Tally Dascom DL-210 User Guide V1.2 37 5 SPECIFICATIONS 5.1 Printer specification Print Parameter Print method Direct thermal/Thermal transfer printing Print width 108mm Print speed 150mm/s (203DPI) Print head Dot pitch: 0.125mm Resolution 203DPIx203DPI Fonts Chinese GB18030 24×24 (Simplified/Traditional Chinese) Alphanumeric Resident single byte (ZPL): Font A ~ Font V User-defined User-defined fonts can be downloaded into FLASH, SDRAM. Code Pages PC437, PC850, PC860, PC863, PC865, PC858, PC852, PC866, PC720 Scalable/Rotation Zoom in 1~8 times in vertical or horizontal, rotate by 00, 900, 1800, 2700. Graphics Graphics (Monochrome PCX, BMP) can be downloaded into FLASH, SDRAM. Barcodes 1D Code 39,UPC-A,UPC-E,Matrix 25, Industrial 2 of 5, Interleaved 2 of 5, Post 2 of 5(China),Code 128, EAN-13, EAN-8, HBIC(Code 39), Codabar, UPC2,UPC5, Code93,UCC/EAN Code 2D PDF417, MaxiCode, QR Code, Data Matrix Ribbon ID ∮25.4mm OD ∮68mm Length 300m Width 33~110mm Media Handling Media Spec. Thickness 0.06~0.18mm Width 25~118mm Length 8.9~400mm Max. OD ∮127mm Min. ID ∮25.4/38.1mm Media cut Tear bar, auto-cutter, (peeler) Media type Thermal paper, media, black mark paper. Control Panel Key One key: Feed LED indicator Three LEDs: Power, Error, Status (Paper out/Ribbon out) Detect Function Standard sensors Black mark sensor, Media sensor, Ribbon sensor, Machinery sensor Optional kit sensor Label taken sensor Emulation Zebra, EPSON ZPL, EPL, ESC/POS Power Supply External power adapter Input AC 100V-240V, 50-60Hz Output 24V DC, 2A Memory SDRAM 8MB FLASH 8MB Interface Standard USB (2.0 Full-Speed) Optional Serial (RS-232, DB25) Parallel Centronics (IEEE-1284) Ethernet: 10M/100M Wi-Fi (802.11b/g/n) Bluetooth: SPP

Tally Dascom DL-210 User Guide V1.2 38 Software Driver (Windows 32bit/64bit, Linux), Barcode Easy, SDK system Physical Spec. Dimensions 230(W)×290(D)×176(H)mm Casing Color Black, white Weight Approx 3kg Operating condition 5～40℃/2 0 ～95%RH (non-condensing) Storage condition -20～60℃/≤95%RH (non-condensing) Safety Regulation Safety GB 4943.2011 EMC Class B Certificate CCC, CE, FCC, UL, Energy star Optional kit Cutter, Peeler Reliability TPH lifetime 150km (Condition: use specific thermal roll paper and the print rate is 12%) 5.2 Communication Interfaces 5.2.1 USB interface • USB interface pin assignment PIN No. Description Classic wire color 1 VBUS Red 2 D- White 3 D+ Green 4 GND Black • USB interface connector diagram 5.2.2 Wi-Fi interface Wi-Fi interface supports 2.4 GHz, IEEE Std. 802.11b standard. 5.2.3 Bluetooth Interface Bluetooth version: Standard BT2.1+EDR Communication protocol: SPP Radio frequency: 2.4GHz Transmission distance: 10m 5.2.4 Ethernet interface • Ethernet interface pin assignment Pin. No. Name Description 1 TX+ Tranceive Data+ 2 TX- Tranceive Data- 3 RX+ Receive Data+

Tally Dascom DL-210 User Guide V1.2 39 4 n/c Not connected 5 n/c Not connected 6 RX- Receive Data- 7 n/c Not connected 8 n/c Not connected • Ethernet interface connector diagram 5.2.5 Serial interface • Serial interface pin assignment Serial interface compatible with RS-232 standard, with 25 pin (D hole type) socket. PIN No. Description PIN 1 Frame Ground PIN 2 TXD PIN 3 RXD PIN 4 RTS PIN 5 Unconnected PIN 6 DSR PIN 7 Signal Ground PIN 8~19 Unconnected PIN 20 DTR PIN 21~25 Unconnected User can view the setting of interface via printing configuration sample. The default setting of serial interface is as follow, 38400 bps (baud rates), 8 bit (data bit), 1 bit (stop bit), no parity, support RTS/CTS handshaking protocol. • Serial interface connector diagram 5.2.6 Parallel interface • Parallel interface pin assignment Parallel interface with 36 pin CENTRONICS socket. Pin No. Signal From Description 1 H Strobe Signal; Data latch pulse, latch the data to the printer at the rising edge of the negative pulse.

Tally Dascom DL-210 User Guide V1.2 40 2 H Data 0 (The lowest bit) 3 H Data 1 4 H Data 2 5 H Data 3 6 H Data 4 7 H Data 5 8 H Data 6 9 H Data 7 (The highest bit) 10 P ACK Signal; Printer response signal, indicates that the printer has received a Data byte. 11 P Busy Signal; The printer is busy; High level indicates that the printer can’t receive data. 12 P PE Signal; Paper end signal; High level indicates that the printer is out of paper. 13 － Unconnected 14 － Unconnected 15 － Unconnected 16 Logic Ground 17 Frame Ground, separated from logic ground. 18 － 5V/500mA power output 19~30 Logic Ground 31 － Initialization signal 32 P Printer error signal. Low level indicates that an error occurs in the printer. It will come with paper end. 33 Logic Ground 34~35 － Unconnected 36 Unconnected Remarks: H indicates that signal comes from Host computer; P indicates that signal comes from Printer. • Parallel interface connector diagram 5.3 Power Supply (1) Power adapter Input: AC 100V-240V~ 1.5A 50-60Hz Output: DC 24V±5%, 2.1A, A-1009-3P interface (2) Power Supply connector diagram

Tally Dascom DL-210 User Guide V1.2 41 (3) Power Socket pin assignment Pin Number Signal Name 1 +24 V 2 GND 3 N.C SHELL F.G. (4) Power Supply interface type Printer - Unetop DC-002 or similar products Computer - Unetop DP-002 or similar products

Tally Dascom DL-210 User Guide V1.2 42 6 CODE PAGES 6.1 Common to all pages (International Character Set: USA)

Tally Dascom DL-210 User Guide V1.2 43 6.2 International Character Sets

Tally Dascom DL-210 User Guide V1.2 44 6.3 [User-defined page]

Tally Dascom DL-210 User Guide V1.2 45 6.4 [PC437: USA, Standard Europe]

Tally Dascom DL-210 User Guide V1.2 46 6.5 [PC850: Multilingual]

Tally Dascom DL-210 User Guide V1.2 47 6.6 [PC852: Latin2]

Tally Dascom DL-210 User Guide V1.2 48 6.7 [PC858: Euro]

Tally Dascom DL-210 User Guide V1.2 49 6.8 [PC860: Portuguese]

Tally Dascom DL-210 User Guide V1.2 50 6.9 [PC863: Canadian-French]

Tally Dascom DL-210 User Guide V1.2 51 6.10 [PC865: Nordic]

Tally Dascom DL-210 User Guide V1.2 52 6.11 [PC866: Cyrillic #2]

Tally Dascom DL-210 User Guide V1.2 53 6.12 [PC720: Arabic]

$Tally Dascom DL-210 User Guide V1.2 54 7 COMMAND SETS 7.1 ESC/POS Command Sets Category Commands Function Print commands LF Print and line feed FF Print and feed paper to the head of next page (in page mode) CR Print and carriage return ESC J n Print and feed paper Print position commands HT Horizontal tab ESC $ nL nH Set absolute print position ESC D n1...nk NUL Set horizontal tab positions ESC \ nL nH Set relative print position ESC a n Select justification ESC d n Print and feed n lines ESC t n Select character code table GS L nL nH Set left margin GS W nL nH Set print area width Miscellaneous Function Commands ESC = n Select printer ESC @ Initialize printer GS P x y Set horizontal and vertical motion units Chinese Character control commands FS ! n Set Chinese character mode FS & Select Chinese character mode FS - n Turn on/off Chinese character underline mode FS Cancel Chinese character mode FS 2 c1 c2 d1...dk Define user-defined Chinese character FS C n Select Chinese character code system FS S n1 n2 Set Chinese character left and right spacing FS W n Turn on/off Chinese double height and double width Space commands ESC 2 Select default line spacing ESC 3 n Set line spacing Control panel commands ESC c 5 n Enable/disable panel buttons$