KING KWM1000 KWM1000 User Manual 23180 Rev B KING WiFiMax 07 17 18 indd
KING KWM1000 23180 Rev B KING WiFiMax 07 17 18 indd
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user manual
Wi-Fi Extender KWM1000 The KING WiFiMax creates your own private and secure Wi-Fi network, just like you have in your home. When in range of an available network, simply configure your WiFiMax to connect to that network, and it will extend the internet access from that network to your own private Wi-Fi network. LET’S GET STARTED! 1. Carefully open package and verify all contents are present. • KING WiFiMax • Power Supply • Antenna • Manual (this document) 2. Set up and connect your KING WiFiMax as shown below. Attach 4th antenna. C Connect to power. Rotate antennas into upright position. Antennas must always point up. FIRST-TIME SETUP NOTE: If you have already completed first-time setup, skip ahead to STANDARD OPERATION. WHICH NETWORK TO CHOOSE: Back to Settings WiFi KING_XXXXXX_5G is the 5GHz network and is faster than KING_XXXXXX which is the 2.4GHz network. Choose the 5GHz network when possible. NOTE: Some older devices may not have the ability to receive the 5GHz network, and therefore you may not see the 5GHz option. 1. Go to your phone, tablet or computer’s settings ON Choose a Network... KING_XXXXXX_5G KING_XXXXXX Fun Lake Campground page and connect to the Wi-Fi Network: Dad’s Campground KING_XXXXXX_5G Chat Cafe If your device cannot connect to KING_XXXXXX_5G, connect to Campit Here KC1074 Graphics will vary. KING_XXXXXX 2. Open your device’s web browser. Type exactly as written. Go to: http://mykingwifi.com This screen should appear. Tap “WiFi Settings” in the left-hand column. WiFi Settings Page 2 3. This screen should appear. Tap “WiFi Name & Password.” 4. This screen should appear. Enter a custom Wi-Fi Name & Password for both your 2.4GHz and 5GHz networks. Tap “Save.” Enter name here WPA/WPA2-PSK Enter password here Enter name here_5G WPA/WPA2-PSK Enter password here TIP: KING highly recommends password protecting your name. Choose WPA/WPA2PSK under “Encryption Mode” to enable password protection. (Passwords can be the same for both networks if you wish.) TIP: Add “_5G” after your 5GHz network name to differentiate it from your 2.4GHz network name. RECORD YOUR NAME AND PASSWORD HERE. 2.4GHZ Write your network name here: Write your password here: 5GHZ Write your network name here: Write your password here: Congratulations! You have customized your router setup. Close the web page and go to STANDARD OPERATION on next page. Page 3 STANDARD OPERATION 1. Go to your phone, tablet or computer’s settings page and connect to the Wi-Fi Network with your customized network name. The example shown is “MyWiFiName_5G”. If your device cannot connect to your 5G network, connect to your other network. Back to Settings WiFi ON Choose a Network... MyWiFiName_5G MyWiFiName Fun Lake Campground Dad’s Campground Chat Cafe Campit Here KC1075 2. Open your device’s web browser. Type exactly as written. Go to: http://mykingwifi.com This screen should appear. Tap “WiFi Settings” in the left-hand column. 2.4GHz: MyWiFiName 5GHz: MyWiFiName_5G WiFi Settings Page 4 3. This screen should appear. Tap “WiFi Name & Password”. 4. This screen should appear. Tap the blue arrows to scan for networks. Select Your Network Page 5 This screen should appear. The router is scanning for networks. 5. After the scanning process is complete, this screen should appear. Tap on the “Upstream WiFi Name” drop down menu to display a list of available networks. Camp-O-Rama Dad’s Campground Chat Cafe Campit Here Hot Spot Internet Internet City Page 6 6. Select one of the listed networks and input the password if necessary (not pictured). Tap “Save.” 7. This popup should appear. Tap “OK.” 8. Your KING WiFiMax will reboot. Congratulations, your KING WiFiMax is now extending your network! NOTE: If your mobile device does not have internet access, you may need to go back to your settings App and ensure that you are connected to the router’s network as you will lose connection during the router’s rebooting process. Page 7 TROUBLESHOOTING The KING WiFiMax doesn’t power on (no blue lights on front). Make sure power supply plug is securely inserted into back of KING WiFiMax. Make sure the power supply is plugged into a known good power outlet. I can’t find the network KING_XXXXXX_5G or KING_XXXXXX. Make sure your KING WiFiMax is plugged in. It may take up to a minute for these networks to appear. Some older devices may be unable to see the 5GHz network. This is completely okay; just use the KING_XXXXXX network. I can’t connect to mykingwifi.com Make sure you are connected to your KING WiFiMax’s network. Then make sure you type in the web address exactly as it appears in this manual: http://mykingwifi.com. I can’t enter a password in the designated box. Choose WPA/WPA2-PSK under “Encryption Mode” (right above the password box) to enable password protection. I don’t see the Upstream WiFi name I want to extend from my list of networks in step 4. If a network is very far away or very weak, the KING WiFiMax may not be able to see it, or may not offer it as an option. Try scanning again for networks by clicking on the blue circular arrows. If your network is still not offered as an option, try moving your KING WiFiMax to a location closer to your desired network. When my router reboots, it gets stuck at 100% and won’t finish rebooting. Try reloading the page. (If the page won’t load, make sure your device is still connected to the KING WiFiMax. It may have disconnected during the reboot.) The KING WiFiMax doesn’t seem to extend the range of my Wi-Fi, or has trouble picking up signal from my source. Make sure all 4 antennas are pointing up (if wall mounting, antennas must be rotated to point up as well.) Certain types of obstructions (other vehicles, buildings, or large amounts of metal) can reduce signal levels. Try relocating the KING WiFiMax. Let us help! KING Customer Service 952-345-8147 Page 8 KING WIFIMAX SPECIFICATIONS Power: Included 12v power supply, requiring 110V AC plug-in Wireless standards: IEEE802.11a/b/g/n/ac Supported Frequencies: 2.4GHz and 5GHz (dual-band) Security: WPA/WPA2-PSK Storage Environment: Temperature -40ºF to 158ºF Page 9 MANUFACTURER’S LIMITED WARRANTY Every new KING WiFiMax is thoroughly inspected and tested before leaving the factory, and is covered by the following limited warranty from the date of original purchase: • One-year parts warranty: The customer is not responsible for the cost of replacement parts if the original part is determined to be defective under the terms of the warranty. The customer is responsible for the cost of replacement parts after one year. Only KING and certified dealers may perform warranty evaluations and repairs. Depending upon the problem, KING may authorize a dealer to perform the necessary repairs. Any warranty labor outside of that performed at the factory is not covered unless 1) the product has been installed by an authorized dealer/installer or OEM manufacturer and 2) the dealer/ installer receives prior authorization to perform the repair. A certified dealer must not perform any repair without first contacting KING for a Service Order Number. KING will advise the dealer on how to proceed with any repairs. Should any trouble develop during the warranty period, contact KING at (952) 922-6889. You must contact KING before the warranty period expires. The customer must supply proof of purchase (such as a dated sales receipt) when requesting warranty service. If the customer cannot supply proof of purchase, warranty period shall start 30 days after date of manufacture. If it is determined that the unit needs to be returned to KING, customer must return COMPLETE product, freight prepaid, to: KING, 11200 Hampshire Avenue South, Bloomington, MN 55438-2453. If inspection shows the trouble is caused by defective workmanship or material, KING will repair (or at its option, replace) without charge. When returning product, KING will supply an RMA number (Return Merchandise Authorization). This number must be clearly written on the box. Failure to clearly write RMA number on box will result in delays in processing claim. Along with product, the customer should include in the box: his/her name, address, daytime phone number, proof of purchase and description of the problem. This warranty does not cover installation and external wiring, or remanufactured units. This warranty does not cover damage caused by the use of an accessory other than a KING accessory designed for the product. This warranty is not transferable from the original owner. Due to the expanding and changing TV market, KING cannot be held responsible for changes made to satellite services. Software updates to address such issues are not covered under warranty. This warranty also does not apply where: • The product has been abused, misused, improperly installed or improperly maintained. • The product has been used with an accessory other than a KING accessory designed for the product. • Repairs have been made or attempted by others that are not certified by KING to do such repairs. • Repairs are required because of normal wear and tear. • Alterations have been made to the product. • The product or any associated component has been opened without authorization or disassembled to any degree. • Damage has been caused by power washing. • Circumstances beyond the control of KING cause the product to no longer operate correctly. • Customer is not the original owner. In no event shall KING be liable for any indirect, incidental, or consequential damages from the sale or use of the product. This disclaimer applies both during and after the term of this warranty. KING disclaims liability for any implied warranties, including implied warranties of “merchantability” and “fitness for a specific purpose,” after the two year term of this warranty. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Page 10 WIRELESS REGULATORY INFORMATION FCC Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. IEEE 802.11b or 802.11g operation of this product in the USA is firmware-limited to channels 1 through 11. The device for the band 5150-5250 MHz is only for indoor usage to reduce the potential for harmful interference to co-channel mobile satellite systems. Radiation Exposure Statement This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body. Innovation, Science and Economic Development Canada Statement CAN ICES-3 (B)/NMB-3(B) This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device. For product available in the USA/Canada market, only channel 1-11 can be operated. Selection of other channels is not possible. The device could automatically discontinue transmission in case of absence of information to transmit, or operational failure. Note that this is not intended to prohibit transmission of control or signaling information or the use of repetitive codes where required by the technology. Innovation, Science and Economic Development Canada Radiation Exposure Statement This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with ISED multi-transmitter product procedures. Restrictions in the 5 GHz Band The device for the band 5150-5250 MHz is only for indoor usage to reduce the potential for harmful interference to co-channel mobile satellite systems. The maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified for point-to-point and non point-to-point operation as appropriate. Users should also be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices. This radio transmitter (6873A-KWM1000) has been approved by Innovation, Science and Economic Development Canada to operate with the antenna types listed below with the maximum permissible gain indicated. Antenna types not included in this list that have a gain greater than the maximum gain indicated for any type listed are strictly prohibited for use with this device. Detachable antenna: • 5 dBi at 2.4 GHz, 50Ω, Dipole Additional requirements for the band 5600-5650 MHz Until further notice, devices subject to this Section shall not be capable of transmitting in the band 5600-5650 MHz, so that Environment Canada weather radars operating in this band are protected. Avis d’Innovation, Sciences et Développement économique Canada CAN ICES-3 (B)/NMB-3(B) L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) L’appareil ne doit pas produire de brouillage; et (2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Pour les produits disponibles sur le marché aux États-Unis et au Canada, seuls les canaux de 1 à 11 peuvent être utilisés. La sélection d’autres canaux n’est pas possible. Le dispositif peut automatiquement cesser d’émettre en cas d’absence d’informations à transmettre, ou à cause d’une défaillance technique. Notez que l’objet n’est pas d’interdire la transmission des informations de contrôle ou de signalisation ou l’utilisation de codes répétitifs lorsque requis par la technologie. Avis d’Innovation, Sciences et Développement économique Canada concernant l’exposition aux radiofréquences Ce matériel est conforme aux limites établies par ISED en matière d’exposition aux radiofréquences dans un environnement non contrôlé. Ce matériel doit être installé et utilisé à une distance d’au moins 20 cm entre l’antenne et le corps de l’utilisateur. Cet appareil et son (ses) antenne(s) ne doivent pas être situés à proximité ou fonctionner en association avec une autre antenne ou un autre émetteur autre qu’en respectant les procédures d’ ISED relatives au fonctionnement des dispositifs multi-émetteurs. Restrictions dans la bande 5 GHz L’appareil pour la bande de 5150 à 5250 MHz est conçu pour usage à l’intérieur seulement afin de réduire le potentiel d’interférences pour les systèmes mobiles par satellite qui utilisent le même canal. Le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5725-5825 MHz) doit se conformer à la limite de p.i.r.e. spécifiée pour l’exploitation point à point et non point à point, selon le cas. De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL. Le présent émetteur radio (6873A-KWM1000) a été approuvé par Innovation, Sciences et Développement économique Canada pour fonctionner avec les types d’antenne énumérés ci-dessous et ayant un gain admissible maximal. Les types d’antenne non inclus dans cette liste, et dont le gain est supérieur au gain maximal indiqué pour tout type figurant sur la liste, sont strictement interdits pour l’exploitation de l’émetteur. Antenne détachable: • 5 dBi à 2.4 GHz, 50Ω, Dipôle Prescriptions supplémentaires pour la bande 5600-5650 MHz Jusqu’à nouvel ordre, les appareils faisant l’objet de la présente section ne doivent pas transmettre dans la bande 5600-5650 MHz, afin que les radars météorologiques d’Environnement Canada fonctionnant dans cette bande soient protégés. Page 11 Simply better, by design.™ 11200 Hampshire Avenue South, Bloomington, MN 55438 PH 952.922.6889 || FAX 952.922.8424 || kingconnect.com ©2018 KING 23180 Rev B All trademarks are the sole property of their respective owners.
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