KUNSHAN KONKA ELECTRONICS E2SW3918 LCD TV User Manual

KUNSHAN KONKA ELECTRONICS CO., LTD LCD TV

User Manual

INSTRUCTION MANUALPlease read all the instructions carefully before using this TV, and keep the manual for future reference. LCD TV model: E2SW3918
1CONTENTSImportant Safety Instructions 2Additional Safety Information 3Preparations 4What's Included 4 Front /Rear View 5 Rear View 5Wall Mounting 6Remote Control 7Connecting External Devices 8Customizing TV Settings 9Turning On/Off Your TV 9Initial Setup 9Source 11Channel Selection 11Volume Adjustment 11 Streaming 12Media 13 Viewing Photos 13 Listening To Music 14 Watching Videos 14 TV Settings 15 General 16 Picture Settings 17 Audio Settings 18 Network Settings 18 Channel Settings 20 Time Settings 20 Lock Settings 21 APP Settings 22 Parental Control 23 Troubleshooting 25FCC Notes 28OTT APP Service 29
2IMPORTANT SAFETY INSTRUCTIONS• Read these instructions – All the safety and operating instructions should be read before this product is operated. • Keep these instructions – The safety and operating instructions should be retained for future reference. • Heed all warnings – All warnings on the appliance and in the operating instructions should be adhered to. • Follow all instructions – All operating and use instructions should be followed. • Do not use this apparatus near water – The appliance should not be used near water or moisture – for example, in a wet basement or near a swimming pool, and the like.• Clean only with dry cloth.• Do not block any ventilation openings. Install in accordanc e with the manufacturer’s instructions.• Do not install near any heat sources such as radiators, heat registers, stoves, or produce heat. • Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wid e blade or the thi r d prong are provided for your safety. If the consult an electrician for replacement of the obsolete outlet.• Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.• Only use a ttachments/accessories • Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. • Unplug this apparatus during lightning storms or when unused for long periods of time.• Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.• Please keep the unit in a well-ventilated environment.WARNING:shock, do not expose this apparatus to rain or moisture. The apparatus should not be exposed to dripping or splashing. Objects placed on apparatus. WARNING: The batteries shall not be exposed like.WARNI N G : T he main plug is used as disconnect device, the disconnect device shall remain readily operable.WARNING: To reduce the risk of electric shock, do not remove cover (or back) as there are no user-serviceable parts inside. Refer This lightning flash with arrowhead symbol within an equilateral triangle is intended t o alert the u s er t o the presence of non-insulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.The exclamation point within a n equilateral triangle i s intended t o alert the u ser t o t he presenc e o f important operating and maintenance instructions in the literature accompanying the appliance. This equipment is a Class II or double insulated electrical appliance. I t has been designed in such a way that it does not require a safety connection to electrical earth.RISQUE DE CHOC ELECTRIQUE NE PAS OUVRIR
3ADDITIONAL SAFETY INFORMATION To ensure reliable and safe operation of this equipment, please read carefully all the instructions in this user guide, especially the safety information below.Electrical Safety • The TV set should only be connected to a main power supply with voltage that matches the label at the rear of the product.• To prevent overload, do not share the same power supply socket with too many other electronic components.• Do not place any connecting wires where they may be stepped on or tripped over.• Do not place heavy items on them, which may damage the leads.• Hold the main plug, not the wires, when removing from a socket.• During a thunderstorm, or when not using the television for extended period of time, turn off the power switch on the back of the television.• Do not allow water or moisture to enter the TV or power adapter. Do NOT use in wet, moist areas, such as bathrooms, steamy kitchens or near swimming pools.• Pull the plug out immediately, and seek professional help if the main plug or cable is damaged, liquid is spilt onto the set, if accidentally exposed to water or moisture, if anything accidentally penetrates the ventilation slots or if the set does not work normally.• Do not remove the safety covers. There are no user serviceable parts inside. Trying to service the unit yourself is dangerous and may invalidate the product’s warranty. Qualied personnel must only service this apparatus.• To avoid battery leakage, remove exhausted batteries from the remote control, or when not using for long period.• Do not break open or throw exhausted batteries on a re.• Do not mix old and new batteries.• Do not mix Alkaline,Standard (Carbon-Zinc) or Rechargeable (Nickel Cadmium) or (Nickel Metal Hydride) batteries.Physical Safety • Do not block ventilation slots in the back cover. You may place the TV in a cabinet, but ensure at least 5cm (2'') clearance all around.• Do not tap or shake the TV screen, or you may damage the internal circuits. Take good care of the remote control.• To clean the TV use a soft dry cloth. Do not use solvents or petroleum based uids.• Do not install near any heat sources such as radiators, heat registers, stoves or other apparatus (including ampliers) that produce heat.• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong, the wide blade, or the third prong is provided for your safety. If the provided plug does not t into your outlet, consult an electrician for replacement of the obsolete outlet. • Protect the power cord from being walked on or pinched particularly at plugs. • Unplug the apparatus during lightning storms or when unused for long periods.• Refer all servicing to a qualied service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled, or objects have fallen into the apparatus, has been exposed to rain or moisture, does not operate normally, or has been dropped. • Please always connect your television to a power outlet with protective groud connection.
4What is Included?PREPARATIONS TV Set Remote Control with BatteriesUser Manual Quick Start GuideINSTRUCTION MANUALPlease read all the instructions carefully before using this TV,and keep the manual for future reference.Digital LED TVPlease refer to the actual productQUICK START GUIDETV
5PREPARATIONS Front /Rear View• Switch the TV between On / Standby mode.• SOURCEPress to select among different input signal sources.• MENUDisplay the OSD (on screen display) menu.• CH Press to select a channel.• VOL +/-Press to adjust the volume.• LEDThe LED light indicates when the TV is activated.• IRInfrared Receiver.
6PREPARATIONS Rear ViewYour new TV is heavy, please consult with professional wall mount installer to perform this installation. WARNING Never place a television set in an unstable location. A television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:- Using cabinets or stands recommended by the manufacturer of the television set.- Ensuring the television set is not overhanging the edge of the supporting furniture.- Not placing the television set on tall furniture(for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.- Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture.- Educating children about the dangers of climbing on furniture to reach the television set or its controls.If your existing television set is being retained and relocated, the same considerations as above should be applied.Wall MountingHeadphone OutputHDMI InputAntenna Input(75Ω VHF/UHF)Optical OutputUSB InputVGA Input/PC Audio InputAV/Component Input
7PREPARATIONS Remote Control1. :Switch the TV between On and Standby mode.2. :Mute and restore TV sound.3. 0~9:Select a program.(ATV/DTV mode)4. :Enter multiple program channel number such as 2-1.5. :Return to the previous viewing channel.6. APP:Press to select the desired APP.7. MENU:Display the main menu.8. SOURCE:Select among the different input signal sources:TV/AV/COMPONENT/HDMI1/HDMI2/HDMI3/VGA/USB.9. :Allows you to navigate the on screen display menus and adjust the system settings to your preference.10. OK:11. RETURN:Return to previous menu.12. EXIT:Exit the on screen display menu.13. ASPECT:Select the aspect ratio. settings:standard/wide/wide zoom/zoom/Just Scan (HDMI)/Dot by Dot(VGA).14. VOL+/-:Adjust the volume.15. CH :Select the channel.16. TV:Press to turn to TV mode. 17. :Start playback or pause.18. :Reverse playback rapidly.19. :Advance playback rapidly.20. :Skip to the beginning of the previous chapter/track/photo.21. :Skip to the beginning of the next chapter/ track/photo.22. FREEZE:Freeze the picture.23. :Stop the playback.24. ADD/ERASE:Add or delete Favorite channels.25. FAV:Display the favorite channel list.26. INFO:Display the present screen information such as the current channel and input source.27. MTS:Switch among different audio channels:STEREO/MONO/SAP.28. CC:Closed Caption selection:ON/OFF/CC On Mute.29. V-CHIP:Set up parental control.30. P.MODE:Select picture mode:dynamic/movie/user/standard.31. S.MODE:Select sound mode:standard/music/movie/user.32. CH.LIST:Display program list.TV
8CONNECTING EXTERNAL DEVICES
9Turning On/Off Your TVCUSTOMIZING TV SETTINGS• Connect the power cord to the power socket after you have completed all the physical connections. At this stage, the TV will enter Standby Mode and the red LED indicator will illuminate. • In Standby Mode, press the button on the main unit or on the remote control to turn the TV on. The red LED indicator will turn blue.The POWER button on the main unit or on the remote control can only switch the TV into standby. To completely turn off the TV, please disconnect the power cord from the power socket. Initial Setup• The rst time you turn the TV on, it will go into the Setup Wizard. Press the Arrow buttons to highlight and select your desired mode and press OK to conrm.
10CUSTOMIZING TV SETTINGSInitial Setup5
11CUSTOMIZING TV SETTINGSSourceSOURCETVAVCOMPONENTHDMI 1HDMI 2HDMI 3VGAUSB• Press SOURCE on the remote control or on the main unit to display the source menu, then use the Arrow buttons to cycle among the different input sources: TV/AV/COMPONENT/HDMI1/HDMI2/HDMI3/VGA/USB, then use the Arrow buttons to highlight the desired source and press OK to conrm.Channel Selection • Press the CH /CH buttons on the main unit or on the remote control repeatedly to select the channel.• Press the 0-9 buttons on the remote control to select the channel directly.Press "4", and then press OK button to select channel 4.Press "4" and "5", and then press OK button to select channel 45.Press "1", "2" and "3", and then press OK button to select channel 123.• Press the VOL+/- buttons on the main unit or on the remote control to adjust the volume.• If you wish to switch the sound off, press the MUTE button again or the VOL+ button to resume the sound.Volume Adjustment
12CUSTOMIZING TV SETTINGSStreamingNETFLIX Enjoys TV shows & movies streamed instantly over the Internet.YouTube YouTube your way on the best screen in your house.VUDUDiscover, watch and collect the latest movies and TV shows in high quality 1080p. Free to sign up. No subscriptions, late fees or commitments. PandoraFree personalized radio that offers effortless and endless music enjoyment and discovery. Just start with the name of one of your favorite artists, songs, genres or composers and Pandora will do the rest. It’s easy to create personalized stations that play only music you’ll love.Toon gogglesA subscription video on-demand platform that offers animated, fun and educational cartoons, engaging games and songs from all over the world and in many different languages to children.AccuWeatherDisplays the current weather conditions and the temperature anywhere in the world in centigrade or Fahrenheit.• Press MENU button on the main unit or on the remote to display the main interface. Then use the Arrow buttons to select STREAMING and press OK to enter. Use the Arrow buttons to select the desired APP and press OK button to view. Or press the hotkey on the remote control to enter the desired APP directly. For full listing of available Apps, please visit elementelectronics.com.
13CUSTOMIZING TV SETTINGSMediaViewing Photos • After entering the picture file, use the Arrow buttons to select the desired picture, then press the to display. When the picture is playing, the picture Function Bar will be displayed. Use the Arrow buttons to select the desired function available on the bar.• Use the Arrow buttons to highlight the PHOTOS option and press OK, then it will jump to conrm the inserted drive, press OK to enter. After entering PHOTOS, use the Arrow buttons to select the picture le and press OK to enter.• Press MENU button to display the main interface, then use the Arrow buttons to highlight MY MEDIA and press OK to conrm. Select among Photos, Music and Video to view what you like. Note: Portable drives should be inserted before entering MY MEDIA menu.
14CUSTOMIZING TV SETTINGSListening To MusicWatching Videos• After entering the audio le, use the Arrow buttons to select the desired music, then press the to display. When the music is playing, the music Function Bar will be displayed. Use the Arrow buttons to select the desired function available on the bar.• Use the Arrow buttons to highlight the MUSIC option and press OK, then it will jump to confirm the inserted drive, press OK to enter. After entering MUSIC, use the Arrow buttons to select the audio le and press OK to enter.• After entering the video le, use the Arrow buttons to select the desire video, then press the to display. When the video is playing, the video function bar will be displayed. Use the Arrow buttons to select the desired function available on the bar.• Use the Arrow buttons to highlight the VIDEOS option and press OK, then it will jump to conrm the inserted drive, press OK to enter. After entering VIDEOS, use the Arrow buttons to select the video le and press OK to enter.
15CUSTOMIZING TV SETTINGSTV Settings• Press the MENU button on the main unit or on the remote control to display the main interface. Then use the Arrow buttons to highlight TV Settings and press OK to enter. Then use the Arrow buttons to cycle among the following options and select the desired one to enter.
16CUSTOMIZING TV SETTINGSGeneral• Press MENU to display the main interface, then use the Arrow buttons to highlight TV Settings and press OK to conrm. Use the Arrow buttons to cycle among different options and select General to enter and adjust each option setting. MENU LANGUAGESelect the menu language among English, Français or Español. The default on-screen menu language is English.TRANSPARENCY Select to turn On/Off transparency function.ZOOM MODESelect zoom mode:Wide/Wide Zoom/Zoom/Auto/ Standard/Just Scan(at HDMI mode)/Dot by Dot(at VGA mode).Note: With a different input source,the zoom mode options may differ.VGA SETTINGSAdjust advanced option’s setting: H-POS, V-POS, Clock, Phase or Auto. (only available in VGA mode)CLOSED CAPTIONCC mode On/Off/CC on Mute.Basic SelectionCC1, CC2, CC3, CC4, Text1, Text2, Text3, Text4.Advanced SelectionService1/Service2.../Service6.OptionMode, Font Style, Font Size, Font Edge Style, Font Edge Color, FG_ Color, BG_ Color, FG_Opacity, BG_Opacity.RESTORE DEFAULT Restore the TV to factory default settings.
17CUSTOMIZING TV SETTINGSPicture SettingsPICTURE MODECycle among picture modes:Dynamic/Standard/Movie/User.Alternative: Press P.MODE button on remote control to set the picture mode directly.BLUE SCREENAllow the blue background to turn On/Off during weak or no signal conditions.BRIGHTNESS Increase or decrease the amount of white in the picture.CONTRAST Adjust the difference between light and dark levels in the pictures.COLOR Control the color intensity.SHARPNESSAdjust crispness level in edges between light and dark areas of the picture.TINT Adjust the balance between red and green levels.COLOR TEMPERATURECycle among color temperatures: Normal/Warm/Cool.ADVANCED OPTIONSet the following options:Noise Reduction: Reduce the noise level of the connected device: Off/Weak/Middle/Strong.DLC: On/Off.• Press MENU to display the main interface, then use the Arrow buttons to highlight TV Settings and press OK to conrm. Use the Arrow buttons to cycle among different options and select Picture to enter and adjust each option setting.
18CUSTOMIZING TV SETTINGSAudio SettingsSOUND MODEAllow the selection of an audio-enhancement technique: Standard/Music/Movie/User.BASS Control the relative intensity of lower-pitched sounds.TREBLE Control the relative intensity of higher-pitched sounds.BALANCE Adjust the relative volume of the speaker in a multiple speaker system.DIGITAL AUDIO OUTPUTSelect the digital audio output mode between PCM/RAW.SURROUND SOUNDTurn On/Off to provide an enhanced listening experience.AUTO VOLUME Turn On/Off to automatically control volume levels.AUDIO LANGUAGESelect audio language among: English, French, Spanish.• Press MENU to display the main interface, then use the Arrow buttons to highlight TV Settings and press OK to conrm. Use the Arrow buttons to cycle among different options and select Audio to enter and adjust each option setting.NETWORK TYPESelect Lan and Wireless network, then connect the TV to the wired network or search the wireless network through searching available Wi.MY NETWORK Display the current network which you connect to.IP ADDRESS Display the current IP information.• Press MENU to display the main interface, use the Arrow buttons to highlight TV SETTINGS and press OK to conrm. Then Use the Arrow buttons to select NETWORK to enter and adjust each option setting.Network Settings
19CUSTOMIZING TV SETTINGS• When you rst connect your Element TV to the Network, a setup menu will pop up. You will need to conrm and hit next to enable the interactive TV menu. Then use the arrow buttons to select enable/disable the interactive TV. Then press OK button to conrm.• You will now have an interactive TV menu, use the Up arrow on the remote control to get the most of the show you are watching. • Use the Arrow buttons to highlight WIFI and press OK to search available SSID. Then use the Arrow buttons to select the desired one and press OK to enter.• Use the Arrow buttons to enter the correct password. Then select CONNECT and press OK to connect the Wi network.
20CUSTOMIZING TV SETTINGSTime Settings• Press MENU to display the main interface, then use the Arrow buttons to highlight TV Settings and press OK the Arrow buttons to cycle among different options and select Time to enter and adjust each option setting.SLEEP TIMERSelect a period of time after which the TV automatically switches to standby mode:Off/5/10/…/180/240 min. OSD TIMER Set the OSD timer: Off/15s/30s/60s/120s/240s.TIME ZONESelect a Time Zone: Atlantic/Eastern/Central/Mountain.DAYLIGHT SAVING TIME Select to turn daylight saving time On/Off.Channel SettingsAIR/CABLE Select antenna between Air and Cable.AUTO SCAN Select the Auto Scan feature to scan your available Air and cable channels.FAVORITE Set the selected channel as a favorite channel.SHOW/HIDE Show/Hide the selected channel.CHANNEL NUMBER Display the current channel number.CHANNEL LABEL Display the current channel label.SIGNAL INFORMATIONDisplay the information of current signal.• Press MENU to display the main interface, then use the Arrow buttons to highlight TV Settings. Use the Arrow buttons to cycle among different options and select Channel to enter and adjust each option setting.
21Lock SettingsCUSTOMIZING TV SETTINGS• Press MENU to display the main interface, then use the Arrow buttons to highlight TV Settings. Use the Arrow buttons to cycle among different options and select Lock to enter and adjust each option setting.Note: the default password is “0000”. CHANGE PASSWORDUse 0-9 buttons to input the old password and then input the new 4-digit password. Re-enter new password for conrmation.SYSTEM LOCKSelect to turn On/Off system lock. The following options (USA, Canada, RRT Setting and Reset RRT) will only be accessible when you turn the system lock on.USATVTV RATING: Press OK button to lock or unlock TV rating.MPAA Select MPAA rating : N/A,G, PG, PG-13, R, NC-17,or X.CANADACanada EnglishSelect MPAA rating for English-speaking Canada : E, C, C8+, G, PG, 14+, 18+.Canada FrenchSelect MPAA rating for Quebec Canada : E, G, 8 ans+, 13 ans+, 16 ans+, 18 ans+.RRT SETTING Set Rating Region Table.RESET RRT Select to reset the RRT setting.CLEAR LOCK Clear all lock settings.
22CUSTOMIZING TV SETTINGS• Press MENU to display the main interface, then use Arrows to highlight TV Settings. Use Arrows to cycle among different options and select App Settings to enter and adjust each option setting.APP SettingsDEACTIVATE APPDeactivate Netix and clear the account information.DEACTIVATE APPDeactivate Vudu and clear the account information.INTERACTIVE TV SETTINGSTo enter the Muse and enjoy the different programs and shows in the Samba TV .ESN Electronic Serial Number.
23Press the MENU button on the main unit or on the remote control and then press the buttons to select LOCK menu. Use the 0-9 buttons to input 4-digit password to enter the LOCK menu. If used, this option feature can "block'' undesirable programming from appearing on the TV. Parental Control offers the user a wide variety of options and settings that restrict or "block'' the programming that can appear on the TV. Parental Control allows the user the capability of defining which program rating they consider acceptable to the younger more sensitive viewer. It can be preset and turned either on or off by the user who species the secret 4-number code, the password. The number of hours blocked are specified. General audiences and children blocks should be both programmed into the TV's memory. Viewer ratings are specied for both TV and the motion picture Industry; both rating systems should be used, for complete coverage. The ratings are based on the ages of children.OverviewTo ensure complete coverage for all TV programs, (movies and regular TV shows) choose a rating for MPAA, from the selections below,as well as ratings from the TV Parental Guidelines Rating Systems below, using the Age Block option for General Audiences, and for children. In addition to those, you may wish to add additional restrictions from the content block menu, and submenus examples below.Things to Consider before Setting up Parental ControlDetermine which rating you consider acceptable to the viewer. (For example,if you choose TV-PG, more restrictive ratings will be automatically blocked; the viewer will not be able to see: TV-PG,TV-14,or TV-MA rated programming.) Do you want to block the auxiliary video source entirely? (Blocks the signal sent by the equipment, such as VCR, connected to the TV Audio/VIdeo Input Jacks) Or leave unblocked, then choose allowable ratings. Block program "Content" based on individual parameters such as: Strong Dialog, Bad Language, Sex Scenes,Violence Scenes, or Fantasy. Violent Scenes; in Content Blk option. Select a secret password, in the Set Password option, using the numbers keys on the remote control.Do not forget the password, it is the only way you can access the Parental Control menu and change rating selections, or turn Parental Control off.Do you want the Parental Control to be active at all times? If not, you can turn it on or off with the Lock On/Off option.• You can set different Parental Control viewing restrictions for general audiences and for children, both can be active at the same time.• Simply specifying one content block such as Sex Scenes, will not automatically restrict the programming that appears from the video sources.• Even If you choose to leave the AUX Inputs unblocked, the ratings you specify will automatically restrict the programming that appears from the video sources.• You can not disable Parental Control by disconnecting the TV from power. Block hours will be automatically reset to the original block time setting specied if power is disconnected.CUSTOMIZING TV SETTINGSParental Control
24Motion Picture Association of America (MPAA) Rating SystemGrade MeaningGGeneral Audiences Content not offensive to most viewers.PG Parental Guidance SuggestedContent is such that parents may not want their children to view the program.PG-13 Parents Strongly CautionedProgram is inappropriate for pre-teens, with a greater degree of offensive material suggested than a PG rated program.RRestricted Not for children under 17, strong element of sex and/or violence.NC-17 No children under age 17Not for children under 17 under any circumstances. Strong sexual content.XHard Core Films Same as NC-17 rating.No Rating No Rating MPAA Not RatedTV Parental Guideline Rating System Grade MeaningTV-Y All Children Content not offensive to most viewers.TV-Y7 Directed to Older ChildrenConsidered suitable for children over 7, may contain fantasy violence scenes.TV-G General Audience Considered suitable for all audience; children may watch unattended.TV-PG Parental Guidance SuggestedSuggested unsuitable for younger children, may contain suggestive language, bad language, sex and violence scenes.TV-14 Parents Strongly Cautionedunsuitable for children under 14, may contain strong language, bad language, sex and violence scenes.TV-MA Mature Audience OnlyAdults only, may contain strong language, bad language, sex and violence scenes.Canadian Rating:• Canadian English is used throughout all English-speaking Canada (C, C8+,G, PG,14+, 18+).• Canadian French is used in Quebec (G,8 ans+, 13 ans+,16 ans+, 18 ans+).CUSTOMIZING TV SETTINGSThe V-Chip will automatically block certain categories that are "more restrictive".If you block TV-Y category,then TV-Y7 will be automatically blocked. Similarly,if you block TV-G category, then allthe categories in the "young adult" will be blocked (TV-G, TV-PG,TV-14,and TV-MA).
25TROUBLESHOOTING If your TV does not operate normally or cannot be turned on, please check the following troubleshooting questions. Remember also to check any other connected electronic device, such as DVD or blu-ray player to pinpoint the problem. If the TV still fails to operate normally, please contact technical support (Refer to Warraty page).SYMPTOM POSSIBLE CAUSE REMEDYDead. No LED lit No power to the TV. • Check all connections to the TV's AC socket.Dead. No LED lit red Set in standby mode.• Press either the Power button or the Standby button on the remote control. Blue screen No signal. • Press the SOURCE button to select the correct source.Incorrect source selected.Noisy, snowy, ghosting picture (TV) Poor antenna signal.• If using an indoor antenna, try adjusting the antenna position. Check antenna connections.No soundSound "Mute". • Turn sound "Mute" off.Volume set too low. • Check volume settings.External leads not connected "if used".• Check that all external leads are connected properly.PASSWORDLost passwordSelect the SET Password setting in the LOCK menu, thenenter the following master password “8899”. The masterpassword clears your previous password and allows you toenter a new password.
26Before contacting the service technician, perform the following simple checks. If any problem still persists, unplug the LED TV and call for assistance.PROBLEM POSSIBLE SOLUTIONSNo sound and picture• Check that the main plug has been connected to a wall outlet.• Check that you have pressed the POWER on the front of the TV set.• Check the picture contrast and the brightness setting.Red LED indicator lights • Set in standby mode. Press either the Power button or the Standby button on the remote control. Normal picture but no sound• Check the volume.• Sound muted? Press the MUTE button. • Try another channel, the problem may be with the broadcast. • Are the audio cables installed properly? The remote control does not work• Check to see if there are any objects between the TV and remote control causing obstruction. • Are batteries installed with correct polarity (+/-)?• Correct remote operating mode set: TV, VCR, etc?• Install new batteries. Power suddenly turns off • Is the sleep timer set?• Check the power connection, power may be interrupted. • No broadcast on the station tuned. Picture appears slowly after switching on • This is normal, the image is muted during the product start up process. Please contact a service provider if the picture has not appeared after 5 minutes. Poor color or picture• Adjust the color in Menu option.• Keep a sufcient distance between the product and the VCR.• Try another channel, the problem may be with the broadcast.• Are the VIDEO cables installed properly?• Activate any function to restore the brightness of the picture.Horizontal/vertical bars or picture shaking• Check for local interference, such as an electrical appliance or power tool.Blue screen • Press the SOURCE button to select correct source.Poor reception on some channels• Station or cable experiencing problems. Tune to another station.• Station signal is weak, reorient antenna for better reception.• Check for sources of possible interference. Lines or streaks in pictures • Check the antenna (change the direction of the antenna).No output from one of the speakers • Adjust balance in the Menu option.TROUBLESHOOTING
27TROUBLESHOOTINGNote: When there is a problem in VGA mode ( only when VGA mode is applied). PROBLEM POSSIBLE SOLUTIONSThe signal is out of range • Adjust resolution, horizontal or vertical frequency.• Check whether the signal cable is connected or loose.• Check the input source. Vertical bar or strip on the background, horizontal noise and incorrect position • Set the auto congure or adjust clock, phase, or H/V position. Screen color is unstable or is a single color • Check the signal cable.• Reinstall the PC video card. MaintenanceEarly malfunction can be prevented. Careful and regular cleaning can extend the amount of time you will have with your new TV. Be sure to turn the power off and unplug the power cord before you begin any cleaning.Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you.Storage temperatures are 32° to 122°F(0° to 50°C).Working temperatures are 32° to 95°F(0° to 35°C).Do not place your TV in direct sunlight or near a heat source.-minimum 5cm distances around the apparatus for sufcient ventilation;-the ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc.;-no naked flame sources, such as lighted candles, should be placed on the apparatus;-attention should be drawn to the environmental aspects of battery disposal.Clean the screenA great tip to dust off your screen: wet a soft cloth in a mixture of lukewarm water and a little fabric softener or dish washing detergent. Wring the cloth until it’s almost dry, and then use to wipe the screen.Make sure the excess water is off the screen, then let air-dry before you turn on the TV. Cleaning the cabinetTo remove dirt or dust, wipe the cabinet with a soft, dry, line-free cloth. Please be sure not to use a wet cloth.
28FCC NOTESFCC STATEMENTThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1)This device may not cause harmful interference, and(2)This device must accept any interference received, including interference that may cause undesired operation. Changes or modications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.FCC Radiation Exposure StatementThis equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.For customer support: 1-888-338-5666Please send all correspondence to:Element TV Company, LP. Customer Service15930 Valley Blvd., City of Industry, CA 91744customerservice@elementelectronics.com
29OTT APP SERVICE If you want to know about these APP information or get more service. Please refer to following content.• Netix You can call the following telephone for more help: 866-579-7172 If your matter is regarding customer service, please refer to https://contactus.netix.com/help for alternative contact information.• YouTube You can browse the following website for more help: https://productforums.google.com/forum/#!categories/youtube/smart-tvs• VUDU You can call the following telephone for more help: 888-554-8838• TG You can call the following telephone for more help: 888-874-5411• Pandora You can send E-mail to Pandora for more help: pandora-support@pandora.com• AccuWeather You can send E-mail to AccuWeather for more help: CustomerService@AccuWeather.com OTT APP SERVICE
This product contains electrical or electronic materials. The presence of these materials may, if not disposed of properly, have potential adverse effects on the environment and human health.Presence of this label on the product means it should not be disposed of as unsorted waste and must be collected separately. As a consumer, you are responsible for ensuring that this product is disposed of properly.39065891

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