Kenmore Elite 79574032410 User Manual REFRIGERATOR Manuals And Guides 1406473L

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Use & Care Guide
Manual

de Uso y Cuidado

Guide

d'Ufilisafion

ef d'Entretien

English / Espafiol / French

Models/Modelos/Mod_les:

795.7403_,7405

_

Kenmore Elite
®

®

%_

@

MFL62184473
Sears

Brands

Hoffrnan
www.

Toronto,
www.sear

I_ 60|79

Corporation
U.S.A.

kenmore.¢or_

www.sear

Sears

Managemen|

Es|a|es,
s.¢or_

Canada
Ontarlo,

Inc.
Canada

s.¢a

®

M5B

2C3

Warranty .............................................................................
3
Protection Agreements
important

..............................................
4

Safety instructions

Electrical & Grounding

...........................
5-7

Requirements

..............7

Parts and Features .......................................................
8
Refrigerator

Installation

.............................. 9-16

Unpacking Your Refrigerator
Installation

.......................... 9

....................................................................
10

Removing/Replacing
Your Refrigerator and
Freezer Handles, Doors and Drawers .......11-15
Leveling and Door Alignment
Using Your Refrigerator

...................... 16

............................ 17-28

Setting the Controls .................................. 17-19
In-Door

Freezer

Section

Extra Ice Bin .................................................

28

Pullout Drawer

..............................................

29

Durabase ........................................................

29

Durabase

29

Divider ..........................................

Water Filter

...............................................

Care And Cleaning ...................................

34-35

General

Cleaning

Tips ................................ 34

Exterior

..........................................................

34

Inside Walls ...................................................

34

Door Liner And Gaskets ............................... 34
Plastic Parts ....................................................

34

Condenser

34

Coils .............................................

Ice Bin ..........................................................
20
Light Bulb Replacement

Automatic

Icemaker
Guide

Refrigerator

....................................

Humidity

24

Shelves ................................................
25

Controlled

Temperature

23

Section

Dispenser ...........................................

Refrigerator

Crisper ........................ 26

Controlled

Pantry Drawer ....... 26

Door Bin ............................................................ 26
Grab-N-Go
Replacing

...............................

35

.......................................

35

................................ 21-22
Power Interruptions

Food Storage

Water

30-33

Case ..........................................

27

the Air Filter ................................

28

When

You Go On Vacation

........................ 35

When

You Move ............................................

35

Connecting the Water Line ...................... 36-38
Troubleshooting

Guide ............................. 39-46

Kenmore Connect

TM

.................................

Service ...............................................

47

Back Cover

REFRIGERATOR WARRANTY

®

_enmore

Elite Limited

Warranty

When this appliance is installed, operated and maintained according to all supplied instructions,the following
warranty coverage applies. To arrange for warranty service, call ]-800-4-MY-HOME®
(]-800-469-4663).
*

One Year Limited Warranty on Appliance
For one year from the date of purchase, free repair will be provided if any non-consumable part of this appliance
fails due to defects in material or workmanship. If the appliance is ever used for other than private family
purposes, this coverage applies for only 90 days from the purchase date, and is void in Canada.

*

Five Year Limited Warranty on Sealed System
For five years from the date of purchase, the sealed refrigerant system of this appliance is warranted against any
defects in material or workmanship. New system components will be supplied for defective ones free of charge.
You are responsible for the labor cost of component installation after the first year from the date of purchase.
If the appliance is ever used for other than private family purposes, this coverage applies for only one year from
the purchase date, and is void in Canada.

*

Ten Year Limited Warranty on Linear Compressor
For ten years from the date of purchase, the linear compressor of this appliance is warranted against any defects
in material or workmanship. A new linear compressor will be supplied free of charge. You are responsible for the
labor cost of installation after the first year from the date of purchase. If the appliance is ever used for other
than private household purposes, this coverage applies for only two years from the purchase date, and is void in
Canada.

This warranty

covers only defects in material and workmanship,

and will NOT pay for:

]. Consumable parts that can wear out from normal use, including but not limited to filters, belts, light bulbs, and
bags.
2. A service technician to instruct the user in correct product installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed, operated or maintained according to all instructions
supplied with the product.
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended
purpose.
6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than
those recommended in all instructionssupplied with the product.
Z Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.
Disclaimer of implied warranties;

limitation of remedies

Customer's sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied
warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or
the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states
and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the
duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States or Canada*.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
* In Canada, in-home repair service is not available in all areas, nor will this warranty cover user or servicer travel
and transportation expenses if this product is located in a remote area (as defined by Sears Canada Inc.) where an
authorized servicer is not available.
Sears Brands Management

Corporation, Hoffman

Estates, IL 60179

Sears Canada Inc., Toronto, Ontario, Canada MSB 2C3

i_

Master

Power surge protection against electrical
to power fluctuations.

Protection Agreements

Congratulations
on making a smart purchase. Your new
Kenmore Elite ® product is designed and manufactured
for years of dependable operation. But like all products,
it may require preventive maintenance or repair from
time to time. That's when having a Master Protection
Agreement can save you money and aggravation.

damage

due

$250 Food Loss Protection annually for any food
spoilage that is the result of mechanical failure of any
covered refrigerator or freezer.

The Master Protection Agreement also helps extend
the life of your new product. Here's what the
Agreement* includes:
Parts and labor needed to help keep products
operating properly under normal use, not just defects.
Our coverage goes well beyond the product warranty.
No deductibles, no functional failure excluded from
coverage-real protection.

*

Rental reimbursement if repair of your covered
product takes longer than promised.

•

25°/0 discount off the regular price of any non-covered
repair service and related installed parts.

Once you purchase
the Agreement,
a simple phone call
is all that it takes to schedute service. You can catt at
any time
online.

day

or night,

or schedule

a service

appointment

The Master Protection Agreement is a risk free purchase.
If you cancel for any reason during the product warranty
period, we will provide a full refund or a prorated refund
anytime after the product warranty period expires.
Purchase your Master Protection Agreement today!

*

Expert service by a force of more than 10,000
authorized Sears service technicians, which means
someone you can trust will be working on your product.

*

Unilmited service calls and nationwide service, as
often as you want us, whenever you want us.

*

"No-lemon"
guarantee - replacement of your covered
product if four or more product failures occur within
twelve months.

Far prices and additlonal information
U.S.A. call 1-800-827-6655.

*

Product replacement
fixed.

* Coverage in Canada varies on some items. Far full
detalls call Sears Canada at 1=800=361=6665.

*

Annual Preventive Maintenance
- no extra charge.

*

Fast help by phone - we call it Rapid Resolution
- phone support from a Sears representative on all
products. Think of us as a "talking owner's manual."

Some limitations

if your covered product can't be

Check at your request

and exclusions apply.
in the

Sears Installation Service
For Sears professional installation of home appliances,
garage door openers, water heaters, and other major
home items, in the U.S.A. or Canada call
1-800-4-MY-HOME
®.

In the space below, record the date of purchase, model and serial number of your product. You will find the model and
serial number printed on an identification
label located on the interior liner of the refrigerator compartment. Have these
items of information available whenever you contact Sears concerning your product.
Model

No.

Date of Purchase

Serial No.
Save these instructions

and attach your sales receipt for future reference.

4

BASIC SAFETY PRECAUTIONS
This guide contains many important

safety messages. Always read and obey all safety messages.

This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill
or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word DANGER, WARNING
or CAUTION. These words mean:
You will be killed or seriously injured if you do not follow instructions.

You can be killed or seriously injured if you do not follow

instructions.

Indicates an imminently hazardous situation which, if not avoided,
may result in minor or moderate injury, or product damage.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen
if the instructions are not followed.

To reduce the risk of fire, electrlc shock, or personal
injury when using your product, basic safety precautions
should be foffowed, includlncj the foffowincj.

*

Read aft instructions before using this appffance.
*

DO NOT allow children to climb, stand, or hang on the
refrigerator doors or shetves in the refrigerator. They
could damage the refrigerator and seriously injure
themselves.

NEVER unptug your refrigerator by putting on the
power cord. Always grip the plug firmly and putt it
straight out from the outlet.
If the suppty cord is damaged, it must be reptaced
by the manufacturer or its service agent or a similarly
qualified person in order to avoid a hazard. Do not use
a cord that shows cracks or abrasion damage along its
length or at either the plug or connector end.

*

Do not modify or extend the power cord length. It
coutd cause electric shock or fire.

*

When moving your refrigerator away from the wall,
be careful not to roll over or damage the power cord.

DO NOT store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.

* Keep fingers out of pinch point areas; clearances
between the doors and cabinets are necessarily small.
Be careful closing doors when children are in the area.
*

Unplug your refrigerator
any repairs.

before cleaning

or making

NOTE: It is strongly recommended that any service be
performed by a qualified technician.

SAVE THESE INSTRUCTIONS

5

Before replacing a burned-out or broken light bulb,
unplug the refrigerator or turn off power at the circuit
breaker or fuse box in order to avoid contact with a live

DO NOT touch the automatic ice making mechanism
while the refrigerator is plugged in.

wire filament. (A burned-out light bulb may break when
being replaced exposing the wire filament.)

DO NOT refreeze frozen foods which have thawed
completely. The United States Department of
Agriculture in Home and Garden Bulletin No. 69 says:

NOTE: Some models have LED interior lighting and
service should be performed by a qualified technician.

...You may safely refreeze frozen foods that have
thawed if they still contain ice crystals or if they are
still cold--below 39°F (4°C).

WARNING: Setting either or both controls to the OFF
position does not remove power to the light circuit.

...Thawed ground meats, poultry or fish that have any
off-odor or off-color should not be refrozen and should
not be eaten. Thawed ice cream should be discarded.
If the odor or color of any food is poor or questionable,
dispose of it. The food may be dangerous to eat.

When you are finished, reconnect the refrigerator to
the electrical source and reset the controls (Thermostat,
Refrigerator Control, and or Freezer Control, depending
on the model) to the desired setting.
This refrigerator must be properly installed in
accordance with the Attention Installer Instructions

Even partial thawing and refreezing reduces the
eating quality of foods, particularly fruits, vegetables
and prepared foods. The eating quality of red meats
is affected tess than that of many other foods. Use
refrozen foods as soon as possible to save as much of
their quality as you can.

that

were taped to the front of the refrigerator.
After your refrigerator is in operation, do not touch the
cold surfaces in the freezer compartment when hands
are damp or wet. Skin may adhere to the extremely cold
surfaces.

^

WARNING

: This product

contains chemicals known to the State of California to cause cancer and
birth defects or other reproductive harm. Wash hands after handling.

SAVE THESE iNSTRUCTiONS

BEFORE YOU THROW AWAY
YOUR OLD REFRIGERATOR
OR FREEZER:

Junked or abandoned refrigerators are dangerous, even
if they are sitting for only a few days. If you are getting
rid of your old refrigerator, please follow the instructions
at right to help prevent accidents (child entrapment and
suffocation).

*
*

6

Take off the doors.
Leave the shelves in place so that
children may not easily climb inside.

Your old refrigerator may have a cooling system
that used CFCs or HCFCs (chlorofluorocarbons
or
hydrochtorofluorocarbons).
CFCs and HCFCs are
believed to harm stratospheric ozone if released to the
atmosphere. Other refrigerants may also cause harm to
the environment if released to the atmosphere.

If you are throwing away your old refrigerator, make
sure the refrigerant is removed for proper disposal
by a qualified technician. If you intentionally release
refrigerant, you may be subject to fines and imprisonment
under provisions of environmental legislation.

IMPORTANT: Please read carefully.
TO CONNECT ELECTRICITY

USE OF EXTENSION

Electrical

properly

grounded.

must be

Have the wall outlet and the circuit

checked by a qualified
outlet is properly

Because of potenflal safety hazards under certain
condlflons, the use of an extension cord is not
recommended. However, if you still elect to use an
extension cord, it is absolutely necessary that it be a ULlisted (USA), 3-wire grounding type appliance extension
cord having a grounding type plug and outlet, and that
the electrical rating of the cord be 15 amperes (minimum)
and 120 volts.

Shock Hazard

FOR PERSONAL SAFETY, this appliance
electrician

Use of an extension cord will increase the clearance
needed for the back of the refrigerator.

to make sure the

grounded.

3-prong

grounding
type I
wall receptacle
3-prong

--__

__._

J _

grounding I-q--F_

Z-

]
///

RECOMMENDED

I _,_J

Ensure proper
ground exists
before use.

GROUNDING

CORDS

METHOD

The refrigerator
should always be plugged into its own
individual properly grounded electrical outlet rated for
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.
This provides the best performance and also prevents
overloading house wiring circuits which could cause a fire
hazard from overheated wires. It is recommended that a
separate circuit serving only this appliance be provided.
Use a receptacle that cannot be turned off with a switch
or putt chain. Do not use an extension cord.
Where a standard two-prong wall outlet is encountered,
it is your personal responsibility and obligation to have
it replaced with a properly grounded three-prong wall
outlet.

7

Use this page to become more familiar

with the parts and features of your refrigerator.

NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the items
listed below. The locations of the features shown below may not match your model.
O Refrigerator
Water

Light

Control Panel

Filter

I°C)

If you want to convert °F to °C or vice versa, press and
hold the Freezer Temp and Refrigerator Temp buttons at
the same time for approximately
five seconds.

19

IN-DOOR

iCE BiN

2. To remove the in-door ice bin, grip the front handle,
slightly lift the lower part, and slowly putt out the bin
as shown.

,A_ CAUTION
Keep hands and tools out of the ice compartment door
and dispenser chute. Failure to do so may result in
damage or personal injury.
The icemaker will stop producing ice when the in-door ice
bin is full. if you need more ice, empty the ice bin into the
extra ice bin in the freezer compartment. During use, the
ice can become uneven causing the icemaker to misread
the amount of ice cubes and stop producing ice. Shaking
the ice bin to level the ice within it can reduce this problem.
NOTE: Storing cans or other items in the ice bin will
damage the icemaker.
Keep the ice compartment
door closed tightly. If the ice
compartment door is not closed tightly, the cold air in the
ice bin will freeze food in the refrigerator compartment.
This could also cause the icemaker to stop producing ice.

3. To reinstall the in-door ice bin, slightly slant the
bin during replacement to avoid contact with the
icemaker.

NOTE: Emptying the ice bin is recommended if the
icemaker ON/OFF
button on the controt panel is set to
OFF for an extended period of time.

When handling

the

ice bin, keep hands
away from the
icemaker

tray area to

avoid personal injury.

4. Avoid touching the auto shutoff (feeler arm) when
replacing the ice bin. See the label on the ice
compartment door for details.

1. Putt or push the door handle to open or close the ice
compartment.

2O

AUTOMATIC

ICEMAKER

ice is made in the automatic icemaker and sent to the
dispenser. The icemaker will produce 70-182 cubes in
a 24-hour period, depending on freezer compartment
temperature, room temperature, number of door openings
and other operating conditions.

Personal Injury

Hazard

DO NOT place fingers or hands on the automatic ice
making mechanism while the refrigerator is plugged in.

It takes about 12 to 24 hours for a newly installed
refrigerator to begin making ice. Wait 72 hours for full
ice production to occur.
Ice making stops when the in-door ice bin is full.
When full, the in-door ice bin holds approximately
8 (12-16 oz or 340-455 cc) glasses of ice.

6 to

Icemaker

Foreign substances or frost on the auto shutoff (feeler
arm) can interrupt ice production. Make sure the feeler
arm is clean at all times for proper operation.
To increase ice production, use the Ultra Ice function.
This function increases both ice making and freezing
capabilities.

Auto shutoff: (feeler arm)

21

AUTOMATIC

ICEMAKER (continued)

,ACAUTION

WHEN TO SET ICEMAKER TO OFF

The first ice and water dispensed may include particles
or odor from the water supply line or the water tank.

*

Throw away the first few batches of ice. This is also
necessary if the refrigerator has not been used for a
long time.

" When the ice bin is removed for more than one or two
minutes.
" When the refrigerator

Never store beverage cans or other items in the ice
bin for the purpose of rapid cooling. Doing so may
damage the icemaker or the containers may burst.

NORMAL

may

up to water. To stop the buzzing, switch the button to
OFF.
NOTE: Keeping the icemaker ON/OFF
button set to
ON before the water is connected
can damage
the
icemaker.
You will hear the sound of cubes dropping into the bin
and water running in the pipes as the icemaker refills.

Never use thin crystal glass or crockery
to collect
ice.
Such containers
may chip or break resulting
in glass
fragments
in the ice.

PREPARING FOR VACATION
Set the icemaker ON/OFF
button to OFF and shut off the
water supply to the refrigerator.

Dispense ice into a glass before filling it with water
or other beverages. Splashing may occur if ice is
dispensed into a glass that already contains liquid.

NOTE: The ice bin should be emptied any time the
icemaker ON/OFF
button is turned OFF.

narrow or
and refrigerator

If the ambient temperature will drop below freezing, have
a qualified technician drain the water supply system to
prevent serious property damage due to flooding caused
by ruptured water lines or connections.

Keep the glass at a proper distance from the ice outlet.
A glass held too close to the outlet may prevent ice
from dispensing.
To avoid personal injury, keep hands out of the ice
door and passage.
®

Never remove the dispenser cover.

®

If ice or water dispenses unexpectedly, turn off: the
water supply and contact Sears Home Service at
1-800-4-MY HOME ®.

SOUNDS YOU MAY HEAR

If the icemaker ON/OFF button is set to ON, the valve
will buzz even if the icemaker has not het been hooked

The ice passage may become blocked with frost if only
crushed ice is used. Remove the frost that accumulates
by removing the ice bin and clearing the passage with
a rubber spatula. Dispensing cubed ice can also help
prevent frost buildup.

Never use a glass that is exceptionally
deep. Ice may jam in the ice passage
performance
may be affected.

will not be used for several days.

NOTE: The ice bin should be emptied when the
icemaker ON/OFF button is turned to the OFF mode.

If discolored ice is dispensed, check the water filter
and water supply. If the problem continues, contact a
Sears or other qualified service center. Do not use the
ice or water until the problem is corrected.
Keep children away from the dispenser. Children
play with or damage the controls.

When the water supply will be shut off for several
hours.

22

FOOD STORAGE GUIDE

STORING FROZEN FOOD

Wrap or store food in the refrigerator in airtight and
moisture-proof
material unless otherwise noted. This
prevents food odor and taste transfer throughout the
refrigerator. For dated products, check date code to
ensure freshness.

NOTE: Check a freezer guide or a reliable cookbook
for further information about preparing food for
freezing or food storage times.

items
Butter or
margarine

How to
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply,
wrap in freezer packaging and
freeze.

Cheese

Store in the original wrapping
until you are ready to use it. Once
opened, rewrap tightly in plastic
wrap or aluminum foil.

Milk

Wipe milk cartons. For best
storage, place milk on interior
shelf, not on door shelf.

Eggs
Fruit

Storage times will vary according to the quality and
type of food, the type of packaging or wrap used
(how airtight and moisture-proof)
and the storage
temperature. Ice crystals inside a sealed package are
normal. This simply means that moisture in the food
and air inside the package have condensed, creating
ice crystals.
NOTE: Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze. Cooling hot
foods before freezing saves energy.

I_ Store in originat carton on interior
shelf, not on door shelf.

Packaging
Successful freezing depends on correct packaging.
When you close and seat the package, it must not
allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the
refrigerator and could also dry out frozen food.

_ Do not wash or hull the fruit
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store in a
completely closed paper bag on a
refrigerator shelf.

Leafy
vegeta bies

Remove store wrapping and trim
or tear aft bruised and discolored
areas. Wash in cold water and
drain. Place in plastic bag or
plastic container and store in
crisper.

Vegetables
with skins
(carrats,
peppers)

Place in plastic bags or plastic
container and store in crisper.

Fish

Store fresh fish and shellfish in
the freezer section if they are not
being consumed the same day of
purchase. It is recommended to
consume fresh fish and shellfish the
same day purchased.

Leftovers

Freezing
Your freezer will not quick-freeze a large quantity of
food. Do not put more unfrozen food into the freezer
than will freeze within 24 hours (no more than 2 to 3
lbs. of food per cubic foot of freezer space). Leave
enough space in the freezer for air to circulate around
packages. Be careful to leave enough room at the
front so the door can close tightly.

Packaging recommendations:
* Rigid plastic containers with tight-fitting
lids
* Straight-sided
canning/freezing
jars
* Heavy-duty aluminum foil
* Plastic-coated paper
* Non-permeable
plastic wraps
* Specified freezer-grade
self-sealing plastic bags
Follow package or container instructions for proper
freezing methods.
Do nat use
* Bread wrappers
* Non-polyethylene
plastic containers
* Containers without tight lids
* Wax paper or wax-coated
freezer wrap
* Thin, semi-permeable
wrap

A

I_ Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.

23

CAUTION: Do not keep beverage cans or plastic
food containers in the freezer compartment. They
may break or burst if they freeze.

REFRIGERATOR

SECTION

WATER DISPENSER
To dispense cold water, push on the dispenser switch
with a glass.

WARNING: Do not put your fingers up the ice chute
opening. Doing so can result in severe injury.

NOTE: The dispenser is equipped with a light that
turns on when the dispenser pad is engaged.

CAUTION:

Do not dispense ice into fine china or

crystal glasses. China or crystal can break.

Switch

Push

Some dripping may occur after dispensing. Hold your
cup beneath the dispenser for a few seconds after
dispensing to catch all of the drops.

24

REFRIGERATOR
SHELVES

To relnstall a shelf--Tilt
the front of the shelf up and
guide the shelf hooks into the slots at a desired height.
Then, lower the front of the shelf so that the hooks
drop into the slots.

The shelves in your refrigerator are adjustable to meet
your individual storage needs. Your model may have glass
or wire shelves.
Adjusting the shelves to fit different heights of items will
make flnding the exact item you want easier. Doing so will
also reduce the amount of time the refrigerator door is
open which will save energy.
IMPORTANT: Do not clean glass shelves with warm water
while they are cold. Shelves may break if exposed to
sudden temperature changes or impact.
_, CAUTION: Glass shelves are heavy. Use special care
when removing them.
Adjusting Shelves (Cantilever)
Remove shelves from the shipping
shelves in the position you want.

position and replace

_, CAUTION: Make sure that shelves are level from one
side to the other. Failure to do so may result in the shelf
falling or spilling food.

To remove a shelf--Tilt up the front of the shelf in the
direction of C) and lift it in the direction of (_. Putt
the shelf out.

Foldlng Shelf (on some models)
You can store taller items, such as a gallon container
or bottles, by simply pushing the front half of the shelf
underneath
the back half of the shelf. Putt the front of the
shelf toward you to return to a full shelf.

25

HUMiDiTY

CONTROLLED CRISPER

The crispers provide fresher tasting fruit and vegetables
letting you easily control humidity inside the drawer.

TEMPERATURE CONTROLLED PANTRY DRAWER
The Temperature Controlled Pantry Drawer provides
storage space with a variable temperature control
that can keep the compartment
at a slightly di_erent
temperature than the refrigerator section. This
drawer can be used for large party trays, deli items
and beverages. (This drawer should not be used for
vegetables that require high humidity°)

by

You can control the amount of humidity in the moisturesealed crispers by adjusting the control to any setting
between VEGETABLES and FRUIT.

Press the button to choose between Meat (Coldest), Deli
(Colder) and Produce (Cotd)o

• VEGETABLES
the
crisper
for
keeps
moist
air best
in
storage
of fresh,
leafy vegetables.

_ _
e_

*

FRUIT lets moist air
best
of fruit.
out ofstorage
the crisper
for

REMOVING

,
t

THE HUMiDiTY

CONTROLLED CRISPER

1. To remove, putt the
drawer
out to full
extension.

2. Lift the front of the
crisper up, then
putt it straight out.

_, CAUTION: Do not store glass bottles in the pantry° If
they are frozen, they can break and cause personal
injury.

DOOR BIN
The door bins are removable
adjustment.
3. To install, slightly tilt up the front, insert the drawer
the frame and push it back into place.

To remove

and

into
1. To remove the bin, simply lift the bin up and putt
straight out.
2. To replace the bin, slide it in above the desired support
and push down until it snaps into place.

the glass

1. Lift up the glass under
the crisper coven
2. Putt the glass
out.

for easy cleaning

NOTE: Some bins may vary in appearance
only fit in one location.

and will

up and

CAUTION: Do not overfill or pack items too tightly
into door bins. Doing so may cause damage to the bin
or personal injury if items are removed with excessive
force.

NOTE: Pantry drawer not
shown for clarity.

26

GRAB-N-GO
The Grab-N-Go
compartment
commonly used food items.

allows for easy access to

The outer Grab-N-Go
door includes two door bins, the
Cheese & Butter and Condiment
bins, that are specially
designed
for food that can be stored at a warmer
temperature. This makes spreading
butter and slicing
cheese easien

< Open

< Removing

GRAB-N-GO

Cheese &
Butter Bin

DOOR

The Grab-N-Go
for easy

_

>

Condiment Bin

inner

>

< Assembling

>

BINS
and

outer door

bins are removable

cleaning.

1. To remove

the door

bins, lift

up and putt out.

2. To replace the door bins, slide the door bin in above the
desired support and push down until it snaps into place.

GRAB-N-GO

COMPARTMENT

To access the Grab-N-Go
compartment, ligthty press the button
on the right refrigerator door handle
to open the door.
There is no need to grip the handle
when opening the Grab-N-Go
door.
If the handle is gripped when the
button is pressed you may hear a
clicking noise. This is normal.

GRAB=N-GO
The Grab-N-Go
cleaning.
1. To remove
and out.

LOWER SHELF
lower shelf is removable

the lower

shelf, lift the shelf retainer

2. Remove the two screws from
straight out.
GRAB-N-GO

3. Reverse procedure

CASE

To open the Grab-N-Go
case, slightly push the marked
area to pop it open. The Grab-N-Go
Case is removable
for easy cleaning and adjustment.
1. To remove the Grab-N-Go

case, lift up and pull out.

2. To replace the Grab-N-Go
case, line the tabs on
the Grab-N-Go
case with the slots on the door and
push down until the case snaps into place.

27

for easy

to replace.

up

the shelf and pull it

REPLACING THE AiR FILTER
it is recommended
•
•

FREEZER SECTION
EXTRA iCE BIN

that you replace the air filter:

Approximately
every six months.
When the CHANGE AIR FILTER
light turns on.

1. Putt the Freezer Drawer and the top Putlout Drawer out
as far as possible to remove the Extra Ice Bin.
2. Gently

lift and putt out the ice bin.

3. To replace, pull both drawers out as far as possible,
and set the bin in its correct position in the Pullout
Drawer. Close the Pullout Drawer and then the Freezer
Drawer.

1. Remove the Old Filter
Turn the filter cover to the left to detach it from the
refrigerator watt. The filter is located on the inside of the
filter cover. Remove the filter from the cover and replace
it with a new filter.

Pullout Drawer

Extra Ice Bin

2. Install a New Air Filter.
Place the new filter inside of the cover with the side that
says "Front" facing outward. Turn the filter cover to the
right to attach it to the refrigerator wall.

CAUTION: Pinch hazard! Keep hands and feet
clear of the bottom of the freezer drawer when
opening and closing.
After changing the filter, push and hold the Air Filter
button for three seconds to reset the filter sensor.
NOTE: To purchase a replacement air filter, visit a Sears
store or call 1-800-4-MY-HOME ®, Also, you may order online at www.sears.com/partsdirect.

28

PULLOUT DRAWERS

2. To replace, slightly tilt up the front of the drawer,
insert the drawer
into the frame, and push it back
place.

Top Drawer

into

1. To remove, putt the drawer out to full extension.
On
the left rail, use a fiat blade screwdriver
to push in on
the tab to release the drawer
from the rail, as shown
below. Once the left side is loose, push the tab on the
right side with your finger to release the drawen Lift
the front of the drawer
up, then putt it straight
out.

DURABASE
1. To remove the Durabase, push it to the back as much
as possible. Tilt up the front of the Durabase and putt
straight out.
2. To replace, insert the Durabase in the rail assembly.

2. To replace, slightly tilt up the front of the drawer, insert
the drawer into the frame, and push the drawer back
into place until you hear a click.

DURABASE DIVIDER
The Durabase divider allows you to organize the
Durabase area into sections. It can be adjusted from side
to side to accommodate
items of different sizes.

Middle

Drawer

1. To remove, putt the drawer out to full extension. Lift the
front of the drawer up, then putt it straight out.

WARNING; If the Durabase divider is removed,
enough open space for children or pets to crawl
To prevent accidental child and pet entrapment
suffocation risk, DO NOT allow children or pets
touch or go near the drawer.

29

there is
inside.
or
to

WATER FILTER
it is recommended
*
*
*
*

o

Replace

Niter.

Take the new
water filter out
of its packing
and remove the
protective cover
from the o-rings.
With water
filter tabs in the
horizontal position,
push the new
water filter into the
manifold hole until
it stops.

®

that you replace the water filter:

wlth a new water

Approximately
every six months.
When the water filter indicator
turns on.
When the water dispenser output
decreases.
When the ice cubes are smaller
than normal.

Before Replaclng the Water Filter:
If the top shelf, located below the water filter, is in the
highest position, it will need to be removed prior to
replacing

the water filter.

To remove any shelf-Tilt

Rotate the water filter up into
position and close the cover.
The cover will click when closed
correctly.

up the

front of the shelf C) and lift it Q.
Putt the shelf out.

I. Remove the aid water filter.
Lower or remove the top left shelf
to allow the water filter to rotate
all the way down.
Pinch the sides to open the
water filter cover.

o

NOTE: Replacing the water filter
causes a small amount of water
(around 1 oz. or 25 cc) to drain. Place
a cup under the front end of the water
filter cover to collect any leaking water.
Hold the water filter upright, once it is
removed, to prevent any remaining water
from spilling out of the water filter.

After the water filter is replaced, dispense 2.5
gallons of water (flush for approximately
5 minutes)
to remove trapped air and contaminants from
the system. Do not dispense the entire 2.5 gallon
amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.

4. Water Filter Bypass Plug
Keep the water filter
bypass plug. You MUST
use the water filter
bypass plug when a
replacement water
filter cartridge is not
available.

Putt the water filter downward
and putl out. Make sure to rotate
the filter down completely before
pulling it out of the manifold hole.

_Water

A_, CAUTION: DO NOT operate refrigerator
water filter or water filter plug installed.

Filter
pass Plug
without

NOTE: To purchase
a replacement
water filter, visit a
Sears store or call 1-800-4-MY-HOME
®. Also, you may
order on=line at www.sears.com/partsdJrect

3O

Performance Data Sheet
Use Replacement Cartridge:

04609690000P

The concentration of the indicated substances in water entering the system was reduced to a concentration less than or
equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53.

System tested and certified by NSF International
reduction of substances listed below.

Contaminant

Reduction

Chlorine Taste and Odor
Nominal Particulate Class I,,
_>0.5 to < 1.0 JJm

Asbestos

Average
Infiuent

Concentration

2.1 mg/L

2.0 mg/L _+10%

5,600,000
pts/mL

190 MFL

Atrazine

NSF specified Challenge

0.0094

against NSF/ANSI

Avg %
Reduction
9Z2%

At least 10,000 particles/mL

98.7%

107 to 108 MFL; fibers greater
than 10 JJm in length

>99%

0.009 mg/L _+ 10%

94.7%

mg/L

Average
Product
Water
Concentration
0.06 mg/L

73,000

pts/ml

< 1 MFL

0.00005

mg/L

Standard

42 and Standard

Max
Permissible
Product
Water
Concentration

NSF

53 for the

Reduction

Requirements

NSF

Test

Report

N/A

_>50%

J-00049247

N/A

_>85%

J-00049282

N/A

_>99%

J-0004928

0.003 mg/L

N/A

J-00049293

Benzene

0.016 mg/L

0.015 mg/L _+ 10%

96.7%

0.005 mg/L

0.005 mg/L

N/A

J-00049300

Carbofuran

0.08 mg/L

0.08 mg/L _+ 10%

98.1%

0.002 mg/L

0.04 mg/L

N/A

J-00049294

0.002 mg/L

0.002 mg/L _+ 10%

98.2%

0.00004

N/A

J-00051975

P-Dichlorobenzene

0.22 mg/L

0.225 mg/L _+10%

99.8%

0.0005

0.075 mg/L

N/A

J-00049298

Toxaphene

0.014 mg/L

0.015 mg/L _+ 10%

93%

0.001 mg/L

0.003 mg/L

N/A

J-00049302

2,4-D

0.213 mg/L

0.210 mg/L _+ 10%

95.2%

0.009 mg/L

0.07 mg/L

N/A

J-00049284

Lead pH @6.5

0.150 mg/L

0.15 mg/L _+ 10%

>99.3%

0.001 mg/L

0.010 mg/L

N/A

J-00051974

Lead pH @8.5

0.150 mg/L

0.15 mg/L _+ 10%

>99.3%

0.001 mg/L

0.010 mg/L

N/A

J-00049277

Lindane

mg/L
mg/L

0.0002

mg/L

Mercury

@ pH 6.5

0.0059

mg/L

0.006 mg/L _+ 10%

96.1

0.0002

mg/L

0.002 mg/L

N/A

J-00053886

Mercury

@ pH 8.5

0.0058

mg/L

0.006 mg/L _+ 10%

90.1

0.0006

mg/L

0.002 mg/L

N/A

J-00051972

N/A

_>99.95%

J-00049281

Cyst _:

120,000

cysts/L

Based on the use of Cryptosporidium

Minimum 50,000

cysts/L

99.99%

parvum oocysts

31

<1 cyst/L

Application

Guidelines/Water

Supply Parameters

Service Flow

0.5 gpm (1.9 lpm)

Water Supply

Potable Water

Water Pressure

20-120 psi (138 - 827 kPa)

Water Temperature

To reduce the risk associated with ingestion of
contaminants: Do not use with water that is
microblologlcally
unsafe or of unknown quality
without adequate disinfection before and after the
system. Systems certified for cyst reduction may be
used on disinfected water that may contain filterable
cysts. EPA Establishment Number 10350-MN-005

33°F - 100°F (0.6°C - 38°C)

it is essential that the manufacturer's recommended
installation, maintenance and water filter replacement
requirements be carried out for the product to perform
advertised.

as

NOTE: While the testing was performed under standard
laboratory conditions, actual performance may vary.
For estimated costs of replacement elements, please call
1-800-469-4663
or visit our website at
www.sears.com/partsdirect
3M is a trademark
NSF is a trademark
© 2009

To reduce the risk associated with property damage
due to water leakage:

of 3M Company.
of NSF International.

3M Company.

Read and follow
installation

All rights reserved.

the Water

Filter instructions

before

and use of this system.

Installation and use MUST comply with all state and
local plumbing codes.
Do not install if water pressure exceeds 120 psi (827
kPa). Contact a plumbing professional if you are
uncertain of how to check your water pressure.
Do nat install where water hammer conditions may
occur. If water hammer conditions exist, you must
install a water hammer arrester. Contact a plumbing
professional if you are uncertain of how to check for
this condition.
*

*

Do nat install on hot water supply lines.
The maximum operating water temperature
water filter system is 100°F (38°C).

of this

Protect water filter from freezing. Do not operate
refrigerator in ambient conditions below 55°F
(12.7°C). Drain water filter when storing unit in
temperatures below 40°F (4.4°C).
The disposable water filter must be replaced every
six months, at the rated capacity, or if a noticeable
reduction in flow rate occurs.

32

State of California
Department

of Public Health

Water Treatment Device
Certificate Number
09- 2019
Date Issued:

Manufacturer:

Sears Roebuck

December

15, 2009

and !Co.
7

The water treatment
116830 of the Health

Microbiological

device(s) listed on this eerfificale
and Safety Code for the follo#ing

Contaminants

have met the testing requirements
health relaied contaminants:

and Turbidity

pursuant

diolo_ical

Contaminants

Cysts

Organic Contaminants
2,4-D Reduction
Atrazine
Benzene
Carbofuran
Lindane
p-Dichlorobenzene
Toxaphene

Rated

Service

Capacity:

200 ga!

0.5 gpm
Conditions

of Certificatio!!

33

to Section

INSIDE WALLS (allow freezer to warm
the cloth will not slick)

up so

To help remove odors, you can wash the inside of the
refrigerator with a mixture of baking soda and warm
water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking soda
is completely dissolved so it does not scratch the surfaces
of the refrigerator.

Explosion

Hazard

_CAUTION:
water.

Use non-flammable
cleaner. Failure to do so can result
in fire, explosion, or death.

While cleaning the inside, do not spray

DOOR LINERS AND GASKETS
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use cleaning waxes, concentrated
detergents, bleaches, or cleaners containing petroleum on
plastic refrigerator
parts.

Both the refrigerator
and freezer sections defrost
automatically;
however, clean both sections about once a
month to prevent odors. Wipe up spills immediately.

GENERAL CLEANING
*
*

*
*
*

TIPS
PLASTIC PARTS (Covers and Panels)

Unplug refrigerator
or disconnect power.
Remove all removable parts, such as shelves, crispers,
etc. Refer to sections in Using Your Refrigerator for
removal instructions.
Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use abrasive or harsh cleaners.
Hand wash, rinse and dry all surfaces thoroughly.
Plug in refrigerator or reconnect power.

Use a clean sponge or soft cloth and a mild detergent
in warm water. Do not use window sprays, abrasive
cleansers, or flammable fluids. These can scratch or
damage the material.

CONDENSER COILS
Use a vacuum cleaner with
an attachment to clean the
condenser cover and vents.
Do not remove the panel
covering the condenser
coil area.

EXTERIOR
Waxing external painted metal surfaces helps provide
rust protection. Do not wax plastic parts. Wax painted
metal surfaces at least twice a year using appliance wax
(or auto paste wax). Apply wax with a clean, soft cloth.
For products with a stainless steel exterior, use a clean
sponge or soft cloth and a mild detergent in warm water.
Do not use abrasive or harsh cleaners. Dry thoroughly
with a soft cloth.

34

LIGHT BULB REPLACEMENT

WHEN YOU MOVE
When you are moving your refrigerator to a new home,
follow these steps to prepare it for the move.

Electrical

Shock

1. Remove all food from the refrigerator
frozen food in dry ice.

Hazard

Before replacing a Compartment
Lamp, either unplug
the refrigerator or turn off power at the circuit breaker
or fuse box.

2. Unplug the refrigerator.
3. Clean, wipe and dry thoroughly.
4. Take out all removable parts, wrap them well and
tape them together so they do not shift and rattle
during the move. Refer to the Using your Refrigerator
section for removable instructions.

NOTE: The refrigerator and freezer compartment
lights have LED interior lighting, and service should be
performed by a qualified technician.

5. Depending on the model, raise the front of the
refrigerator so it rolls easier OR screw in the leveling
legs all the way so they do not scrape the floor. See
the Door Closing section.

POWER iNTERRUPTiONS
1. if the power will be out for 24 hours or less, keep all
refrigerator doors closed to help foods stay cold and
frozen.

6. Tape the doors shut and tape the power cord to the
refrigerator cabinet.

2. if the power will be out for more than 24 hours, remove
all frozen food and store it in a frozen food locker.

When you get to your new home, put everything back and
refer to the Refrigerator Installation section for preparation
instructions.

WHEN YOU GO ON VACATION
if you choose to leave the refrigerator on while you are
away, follow these steps to prepare your refrigerator
before you leave.
1. Use up any perishables
2. Turn off the icemaker

and freeze other items.
and empty the ice bin.

if you choose to turn the refrigerator off before you leave,
follow these steps.
1. Remove all food from the refrigerator.
2. Depending on your model, set the thermostat controt
(refrigerator
control) to OFF. See the Setting the
Controls section.
3. Clean the refrigerator,

and pack all

wipe it and dry well.

4. Tape rubber or wood blocks to the tops of both doors
to prop them open far enough for air to get in. This
stops odor and mold from building up.

35

BEFORE YOU BEGIN

WHAT YOU WILL NEED

This water line installation is not covered by the refrigerator
warranty. Follow these instructions carefully to minimize the
risk of expensive water damage.

.

Copper Tubing, 1/4 in. outer
diameter, to connect the refrigerator
to the water supply. Be sure both
ends of the tubing are cut square.

*

To determine how much tubing you
need: measure the distance from the water valve on the

Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and can
lead to water leakage or flooding. Catt a qualified plumber
to correct water hammer before installing the water supply
line to the refrigerator.

back of the refrigerator to the water supply pipe. Then,
add 8 feet (2.4 m). Be sure there is sufficient extra tubing
(about 8 feet [2.4 m] coiled into 3 turns of about 10 in.
[25 cm] diameter) to allow the refrigerator to move out
from the wall after installation.

CAUTION: To prevent burns and product damage, only
connect the refrigerator water line to a cold water supply.
If you use your refrigerator before connecting the water
line, make sure the icemaker is turned OFF at the control
panel.
_, CAUTION: Do not install the icemaker tubing in areas
where temperatures fall below freezing.

A cold water supply. The water pressure must be between
20 and 120 psi. If the refrigerator
is installed in an area
with low water pressure (below 20 psi), you can install a
booster pump to compensate for the low pressure.
system is connected
line installation is not
Follow the following
risk of expensive water

Two ¼ in. outer diameter

water valve.

inside diameter of s/32 in. at the point of connection
to the COLD WATER LINE.
_f
_-_
Saddle-type shutoff valves
are included in many water
_..
I_
supply kits. Before purchasing, __.)_._(z_,,_j
make sure a saddle-type
_.x'_x_lj_J
valve complies with your local
"_ Y
plumbing codes.

Replace the filter if necessary.

Allow the storage tank on the reverse osmosis system to
refill after heavy usage.
If the issue concerning water pressure from reverse
osmosis remains, call a licensed, qualified plumber.
All installations must be in accordance with local
plumbing

o

Shutoff valve to connect
to the cold water llne. The
shutoff valve should have a water inlet with a minimum

Check to see if the sediment filter in the reverse osmosis
system is blocked.

Flat blade and Philllps head screwdrivers.

wrench.

If your existing copper water
line has a flared fitting at the
end, you will need an adapter
(available at plumbing supply
stores) to connect the water line
to the refrigerator OR you can
cut off the flared fitting with
a tube cutter and then use a
compression fitting.

If the water pressure from the reverse osmosis system is Jess
than 20 psi or 138 kPa or 1.4 kgf/cm 2 (takes more than 4.0
sec to fill a cup of 7 oz or 198 cc capacity):

•

1½in. or adjustable

o

refrigerator

if a reverse osmosis water Nltraflon system is connected
to your cold water supply, the water pressure to the
reverse osmosis system needs to be a minimum of 40 to
60 psi (276-414 kPa or 2.8-4.2 kgf/cm 2, less than 2.0-3.0
sec. to fill a cup of 7 oz or 198 cc capacity).

•

Power drlll.

o

compression nuts and
2 ferrules (sleeves) to
connect the copper tubing
to the shutoff valve and the

WATER PRESSURE

if a reverse osmosis water filtraflon
to your cold water supply, this water
covered by the refrigerator warranty.
instructions carefully to minimize the
damage.

*

NOTE: A Self Piercing Saddle Type Water
not be used.

Valve should

code requirements.

_, CAUTION: Wear eye protection
prevent injury.

during installation

to

Electrical Shock Hazard
When using any electrical device (such as a power
drill) during installation, be sure the device is battery
powered, double insulated or grounded in a manner that
will prevent the hazard of electric shock.

36

iNSTALLATiON

5. TIGHTEN THE PiPE CLAMP

iNSTRUCTiONS

Instatl the shutoff valve on the nearest frequently
drinking water line.

Tighten the clamp screws until the sealing washer
begins to swell.

used

NOTE: Do not overfighten
tubing.

1. SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet to relieve the pressure on the
line.
2. CHOOSE THE VALVE LOCATION
Choose a location for the valve that

damp

or you may crush the
Washer

,--------inlet End
Pipe Clamp
is

easily accessible,
it is best to connect
into the side of a vertical water pipe.
When it is necessary to connect into
a horizontai
water pipe, make the
connection
to the top or side, rather
than at the bottom, to avoid drawing
off any sediment
from the water pipe.

Clamp Screw_

m
o

3. DRILL THE HOLE FOR THE VALVE
Drill a I/4 in. hole in the water pipe using a sharp bit.
Remove any burrs resulting from
drilling the hole in the pipe. Be
careful not to allow water to
drain into the drill. Failure to
drill a 1/4 in. hole may result
in reduced ice production or
smaller cubes.

ROUTE THE TUBING
Route the tubing between the cold water line and the
refrigerator.
Route the tubing through a hole drilled in the wall or
floor (behind the refrigerator or adjacent base cabinet)
as close to the wall as possible.
NOTE: Be sure there is sufficient extra tubing (about
8 feet coiled into 3 turns of about 10 in. diameter) to
allow the refrigerator to move out from the wall after
installation.

7. CONNECT THE TUBING TO THE VALVE
NOTE: The hookup line cannot be white, plastic
tubing. Licensed plumbers must use only copper
tubing (NDA tubing #49595 or #49599) or Cross Link
Polyethylene (PEX) tubing.

Place the compression nut and ferrule (sleeve) for
copper tubing onto the end of the tubing and connect
it to the shutoff valve. Make sure the tubing is fully
inserted into the valve. Tighten the compression nut
securely.

4. FASTEN THE SHUTOFF VALVE
Fasten the shutoff valve to the cold water pipe with
the pipe clamp.

Saddle-Type
Shutoff Valve _

X

Pipe Clamp-

Packing Nu_
Outlet Valve-Saddle-Ty_
Shutoff Valve

Vertical Cold
Water Pipe

,

b

ression Nut
Ferrule (sleeve)

NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegal and their use is not permitted in
Massachusetts. Consult with your licensed plumber.

NOTE: Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are
illegat and use is not permitted in Massachusetts.
Consult with your licensed plumber.

37

8. FLUSH OUT THE TUBING
Turn the main water supply on and
flush out the tubing until the water
is clear.

10. TURN THE WATER ON AT THE SHUTOFF VALVE
Tighten any connections that leak.

Shut the water off at the water
valve after about one quart of
water has been flushed through the
tubing.

9. CONNECT THE TUBING TO THE

REFRIGERATOR

_CAUTION:
Check to see if leaks occur at the water line
connections.

Before making the connection to the refrigerator, be sure
that the refrigerator power cord is not plugged into the
wall outlet.

11. PLUG

IN THE REFRIGERATOR

Arrange
against

1. Remove the plastic flexible cap from the water valve.

the coil of tubing
the back

Push the refrigerator

2. Place the compression nut and ferrule (sleeve) onto the
end of the tubing as shown.

so that

of the refrigerator
back

it does not vibrate
or against

the wall.

to the wall.

3. Insert the end of the copper tubing into the connection
as far as possible. While holding the tubing, tighten the
fitting.

Tubing Clamp _

1/4 in. Tubing

l
1/4 in.
Compression

Ferrule
Nut
_
(sleeve)

12. START THE ICEMAKER
Turn the icemaker ON at the control panel.
erator
Connection

The icemaker win not begin to operate until it reaches
its operating temperature of 15°F (-9°C) or below. It
will then begin operation automatically
if the icemaker
button has been turned ON.

38

Before conducting

troubleshooting,

make sure that the following

Service Flow

0.5 gpm (1.9 lpm)

Water Supply

Potable Water

Water Pressure

20-120 psi (138 - 827 kPa)

Operating Ambient
Temperature Limits

55OF _ 110OF

Electrical

Ratings

basic requirements

are met:

115 Volts, 60 Hz, AC only, and fused
at 15 or 20 amperes.

COOLING

Refrigerator and
Freezer section are

The refrigerator
(some models),

not cooling.

Refrigerator

is set to demo mode.

Demo Mode allows the lights and control display to
work normally while disabling cooling to save energy
while on the showroom floor. Refer to the Setting the
Controls section for instructions on how to disable
Demo Mode.

Refrigerator

is in the defrost cycle.

During the defrost cycle, the temperature of each
compartment may raise slightly. Wait 30 minutes and
confirm the proper temperature has been restored
once the defrost cycle has completed.

Refrigerator

was recently

installed.

It may take up to 24 hours for each compartment
reach the desired temperature.

Refrigerator

was recently

relocated.

If the refrigerator was stored for a long period of time
or moved on its side, it is necessary for the refrigerator
to stand upright for 24 hours before connecting it to
power.

Refrigerator
model,

is replacing

Cooling System runs
too much.

control is set to OFF

Refrigerator was recently
or power restored,

an older
plugged

Turn the control ON. Refer to the Setting the Controls
section for proper temperature settings.

to

Modern refrigerators require more operating time but
use less energy due to more emcient technology.
in

The refrigerator
completely.

will take up to 24 hours to coot

Door opened often or a large amount
of food / hot food was added.

Adding food and opening the door warms the
refrigerator, requiring the compressor to run longer in
order to cool the refrigerator back down. In order to
conserve energy, try to get everything you need out of
the refrigerator at once, keep food organized so it is
easy to find, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)

Doors are not closed completely.

Firmly push the doors shut. If they witl not shut all the
way, see the Doors will not close completely or pop
open section in Parts & Features Troubleshooting.

Refrigerator
location.

The compressor will run longer under warm conditions.
At normal room temperatures (70°F) expect your
compressor to run about 40% to 80% of the time.
Under warmer conditions, expect it to run even more
often. The refrigerator should not be operated above
110°1=.

is installed

in a hot

Condenser / back cover is clogged.

39

Use a vacuum cleaner with an attachment
condenser
cover and vents. Do not remove
covering the condenser
coil area.

to clean the
the panet

COOLING

Refrigerator or
Freezer section is too

Refrigerator

was recently installed,

warm.

Air vents are blocked.

Rearrange items to allow air to flow throughout the
compartment.
Refer to the Airflow diagram in the
Using Your Refrigerator section.

Doors are opened often or for long
periods of time.

When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment.
To lessen the effect, reduce the
frequency and duration of door openings.

Unit is installed in a hot location.

The refrigerator should not be operated
temperatures above 110F.

A large amount of food or hot food
was added to either compartment.

Adding food warms the compartment
requiring the
cooling system to run. Allowing hot food to coot to
room temperature before putting it in the refrigerator
will reduce this effect.

Doors not closed correctly.

See the Doors will not close correctly or pop open
section in Parts & Features Troubleshooting.

Temperature
correctly.

if the temperature is too warm, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.

controt

is not set

Defrost cycle has recently

interior moisture
buildup.

it may take up to 24 hours for each compartment
reach the desired temperature.

completed.

to

in

During the defrost cycle, the temperature of each
compartment
may raise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm
the proper temperature has been restored once the
defrost cycle has completed.

Doors are opened often or for long
periods of time.

When the doors are opened often or for long periods
of time, warm, humid air enters the compartment.
This raises the temperature and moisture level within
the compartment.
To lessen the effect, reduce the
frequency and duration of door openings.

Doors not closed correctly.

See the Doors will not close correctly
Troubleshooting
section.

Weather

Humid weather allows additional moisture to enter the
compartments
when the doors are opened leading to
condensation or frost. Maintaining
a reasonable level
of humidity in the home will help to control the amount
of moisture that can enter the compartments.

is humid.

section in the

Defrost cycle recently

completed.

During the defrost cycle, the temperature of each
compartment
may raise slightly and condensation may
form on the back wall. Wait 30 minutes and confirm
that the proper temperature has been restored once
the defrost cycle has completed.

Food is not packaged

correctly.

Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation within
each compartment. Wipe all containers dry and store
food in sealed packaging to prevent condensation and
frost.

4O

COOLING/ICE
&WATER
Food is freezing
in the refrigerator

Food with high water content was
placed near an air vent.

Rearrange items with high water content away from air
vents.

compartment.

Refrigerator temperature control is set
incorrectly,

If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.

Refrigerator is installed in a cold
location,

When the refrigerator is operated in temperature
below 41°F (5°C), food can freeze in the refrigerator
compartment. The refrigerator should not be operated in
temperature below 55°F (13°C).

Door is opened frequently or for long
periods of time.

When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
raises the temperature and moisture level within the
compartment. Increased moisture will lead to frost and
condensation. To lessen the effect, reduce the frequency
and duration of door openings.

Door is not closing properly.

Refer to the Doors will not close correctly or pop open
section in the Troubleshooting section.

Refrigerator or
Freezer section is too
cold.

Incorrect temperature control settings.

If the temperature is too cold, adjust the control one
increment at a time and wait for the temperature to
stabilize. Refer to the Setting the Controls section for
more information.

Frost or ice crystals
on frozen food
(inside of sealed

Condensation from food with a high
water content has frozen inside of the
food package.

This is normal for food items with a high water content.

package).

Food has been left in the freezer for a
long period of time.

Do not store food items with high water content in the
freezer for a long period of time.

Icemaker is not
making enough ice.

Demand exceeds ice storage capacity.

The icemaker will produce approximately
a 24 hour period.

House water supply is not connected,
valve is not turned on fully, or valve is
clogged.

Connect the refrigerator to a cold water supply with
adequate pressure and turn the water shutoff valve fully
open.

Frost or ice crystals
form on frozen food
(outside of package).

70-182 cubes in

If the problem persists, it may be necessary to contact a
plumber.
Water filter has been exhausted.

It is recommended that you replace the water filten
•

Low house water supply pressure.

Approximately every six months.
When the water filter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.

The water pressure must be between 20 and 120 psi on
models without a water filter and between 40 and 120 psi
on models with a water filter.
If the problem persists, it may be necessary to contact a
plumber or install a booster pump to compensate for the
low pressure.

Reverse Osmosis filtration system is
used.

Reverse osmosis filtration systems can reduce the water
pressure below the minimum amount and result in
icemaker issues. (Refer to Water Pressure section.)

Tubing connecting refrigerator to house
supply valve is kinked.

The tubing
installation
Straighten
to prevent

41

can kink when the refrigerator is moved during
or cleaning resulting in reduced water flow.
or repair the water supply line and arrange it
future kinks.

iCE & WATER

Icemaker is not
making enough ice
(continued).

Dispensing water
slowly.

Doors are opened often or for long
periods of time.

If the doors of the unit are opened often, ambient
air will warm the refrigerator which will prevent the
unit from maintaining the set temperature. Lowering
the refrigerator temperature can help, as well as not
opening the doors as frequently.

Doors are not closed completely.

If the doors are not properly closed, ice production
will be affected. See the Doors will not close
completely or pop open section in Troubleshooting
more information.

for

The temperature setting for the
freezer is too warm.

The recommended temperature for the freezer
compartment
for normal ice production is 0°F. If the
freezer temperature is warmer, ice production will be
affected.

Water

It is recommended

filter has been exhausted.

•

Reverse osmosis filtration
used.

system is

that you replace the water filter:

Approximately
every six months.
When the water filter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.

Reverse osmosis filtration systems can reduce the water
pressure below the minimum amount and result in
icemaker issues.
If the problem persists, it may be necessary to contact
a plumber or install a booster pump to compensate
for the low pressure.

Low house water supply pressure.

The water pressure must be between 20 and 120 psi on
models without a water filter and between 40 and 120
psi on models with a water filter.
If the problem persists, it may be necessary to contact
a plumber or install a booster pump to compensate
for the low pressure.

Not dispensing

ice.

Doors are not closed completely.

Ice will not dispense if any of the refrigerator
are left open.

Infrequent

Infrequent use of the ice dispenser will cause the cubes
to stick together over time, which will prevent them
from properly dispensing. Check the ice bin for ice
cubes clumping/sticking
together. If they are, break up
the ice cubes to allow for proper operation.

use of the dispenser.

The delivery chute is clogged
frost or ice fragments.

The dispenser display

with

doors

Eliminate the frost or ice fragments by removing the
ice bin and clearing the chute with a plastic utensil.
Dispensing cubed ice can also help prevent frost or ice
fragment buildup.

is locked.

Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.

Ice bin is empty.

It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice. Make sure that the shutoff (arm/
sensor) is not obstructed.
Once the ice supply in the bin has been completely
exhausted, it my take up to 90 minutes before
additional ice is available,
and approximately
24
hours to completely refill the bin.

42

iCE & WATER

Icemaker is not
making ice.

Not dispensing water.

Refrigerator was recently installed or
icemaker recently connected,

It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker to
begin making ice.

Icemaker

Locate the icemaker
it is turned ON.

not turned on.

ON/OFF

button and confirm

that

The refrigerator is not connected to
a water supply or the supply shutoff
valve is not turned on.

Connect refrigerator to the water supply and turn the
water shutoff valve fully open.

Icemaker shutoff (feeler arm)
obstructed,

If your icemaker is equipped with an ice shutoff arm,
make sure that the arm moves freely.

Reverse osmosis water filtration
system is connected to your cold
water supply,

Reverse osmosis filtration systems can reduce the
water pressure below the minimum amount and result
in icemaker issues. (Refer to the Water Pressure
section.)

New installation
connected.

Dispense 2.5 gallons of water (flush for approximately
5 minutes) to remove trapped air and contaminates
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.

or water line recently

The dispenser panel is locked.

Press and hold the Lock button for three seconds to
unlock the control panel and dispenser.

The dispenser is not set for water
dispensing.

The dispenser can be set for ice or waten Make
certain that the control panel is set for the proper
operation. Press the Water button on the control panel
to dispense water.

Refrigerator or freezer doors are not
closed properly,

Water will not dispense if any of the refrigerator
doors are left open.

Water filter has been recently
removed or replaced.

After the water filter is replaced, dispense 2.5 gallons
of water (flush for approximately
5 minutes) to remove
trapped air and contaminates from the system. Do not
dispense the entire 2.5 gallon amount continuously.
Depress and release the dispenser pad for cycles of
30 seconds ON and 60 seconds OFF.

Tubing connecting refrigerator
house supply valve is kinked.

to

The tubing can kink when the refrigerator is moved
during installation or cleaning resulting in reduced
water flow. Straighten or repair the water supply line
and arrange it to prevent future kinks.

The house water supply is not
connected, the valve is not turned on
fully, or the valve is clogged.

43

Connect refrigerator to the water supply and turn the
water shutoff valve fully open.
If the problem
a plumber.

persists, it may be necessary to contact

iCE & WATER

Ice has bad taste or
odor.

Water supply contains minerals such
as sulfur.

A water filter may need to be installed
taste and odor problems.

to eliminate

NOTE: In some cases, a filter may not help. It may not
be possible to remove all minerals / odor / taste in all
water supplies.
Icemaker was recently

installed.

Ice has been stored for too long.

Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste. Throw
away old ice and make a new supply.

The food has not been stored
properly in either compartment,

Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.

The interior of the refrigerator
to be cleaned,

Dispensing warm
water,

Discard the first few batches of ice to avoid discolored
or bad tasting ice.

needs

See the Care and Cleaning
information.

section for more

The ice storage bin needs to be
cleaned,

Empty and wash the bin (discard old cubes). Make
sure that the bin is completely dry before reinstalling
it.

Refrigerator

Allow 24 hours after installation
tank to cool completely.

was recently

installed.

for the water storage

The water dispenser has been used
recently and the storage tank was
exhausted.

Depending on your specific model, the water storage
capacity will range from approximately
20 to 30 oz.

Dispenser has not been used for
several hours,

If the dispenser has not been used for several hours,
the first glass dispensed may be warm. Discard the
first 10 oz.

Refrigerator is connected
water supply.

Make sure that the refrigerator
water pipe.

to the hot

is connected

_WARNING:
Connecting the refrigerator
water line may damage the icemaker.
Water has bad taste
or odor.

Water supply contains
as sulfur,
Water

minerals such

filter has been exhausted.

A water filter may need to be installed
taste and odor problems.
It is recommended
•
•
•
•

Refrigerator

Icemaker is making
too much ice.

was recently

installed.

to a cold

to a hot

to eliminate

that you replace the water filter:

Approximately
every 6 months.
When the water filter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.

Dispense 2.5 gallons of water (flush for approximately
5 minutes) to remove trapped air and contaminates
from the system. Do not dispense the entire 2.5
gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60
seconds OFF.

Icemaker shutoff (feeler arm) is
obstructed.

Empty the ice bin. If your icemaker is equipped with
an ice shutoff: arm, make sure that the arm moves
freely. Reinstall the ice bin and wait 24 hours to
confirm proper operation.

44

NOISE

Clicking

The defrost control will click when
the automatic defrost cycle begins
and ends. The thermostat control (or
refrigerator control on some models)
will also click when cycling on and
ofF.

Normal

Operation

Rattling

Rattling noises may come from the
flow of refrigerant, the water line on
the back of the unit, or items stored
on top of or around the refrigerator.

Normal

Operation

Refrigerator
the floor,

Floor is weak or uneven or leveling legs need to be
adjusted. See the Door Alignment section.

is not resting solidly on

Refrigerator with linear compressor
was jarred while running.

Normal

Operation

Evaporator fan motor is circulating
air through the refrigerator and
freezer compartments.

Normal

Operation

Air is being forced over the condenser
by the condenser fan.

Normal

Operation

Gurgling

Refrigerant flowing
cooling system.

Normal

Operation

Popping

Contraction and expansion of the
inside walls due to changes in
temperature.

Normal

Operation

Sizzling

Water dripping on the defrost heater
during a defrost cycle.

Normal

Operation

Vibrating

If the side or back of the refrigerator
is touching a cabinet or wall, some of
the normal vibrations may make an
audible sound.

To eliminate the noise, make sure that the sides and
back cannot vibrate against any walt or cabinet.

Dripping

Water running into the drain pan
during the defrost cycle.

Normal

Operation

Pulsating or HighPitched Sound

Your refrigerator
is designed to run
more efficiently to keep your food
items at the desired temperature. The
high efficiency compressor may cause
your new refrigerator to run longer
than your old one, but it is still more
energy efficient than previous models.
While the refrigerator
is running, it is
normal to hear a pulsating or highpitched sound.

Normal

Operation

Whooshing

through the

45

PARTS & FEATURES

Doors will not close
correctly or pop

Food packages
open.

open.

Ice bin, crisper cover, pans, shelves,
door bins, or baskets are out of
position.

Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Using Your Refrigerator section for more information.

The doors were removed during
product installation and not properly
replaced.

Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.

Refrigerator

See Door Alignment in the Refrigeration
section to level refrigerator.

Doors are difficult
open.

to

Refrigerator wobbles
or seems unstable.

are blocking the door

is not leveled properly.

Rearrange
shelves.

food containers

to clear the door and door

Installation

The gaskets are dirty or sticky.

Clean the gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax on
the gaskets after cleaning.

Door was recently

When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute
to allow the air pressure to equalize, then see if it
opens more easily.

closed.

Leveling legs are not adjusted
properly.

Refer to the Leveling and Door Alignment

Floor is not level.

it may be necessary to add shims under the leveling
legs or rollers to complete installation.
failure.

section.

Lights do not work.

LED interior lighting

The refrigerator compartment
lamp is LED interior
lighting, and service should be performed by
a qualified technician. Refer to the Light Bulb
Replacement section.

Refrigerator has an
unusual odor.

The Air Filter may need to be set to
the MAX setting or replaced.

Set the Air Filter to the MAX setting, if the odor does
not go away within 24 hours, the filter may need to be
replaced. See the Replacing the Air Filter section for
replacement instructions.

The interior of
the refrigerator is
covered with dust or
soot.

The refrigerator
is located near a fire
source, such as a fireplace, chimney
or candle.

Make sure that the refrigerator
fire source, such as a fireplace,

46

is not located near a
chimney or candle.

Kenmore Connect

TM

3. Hold the mouthpiece of your phone in front of the
speaker that is located on the right hinge of the
refrigerator door, when instructed to do so by the call
center.

(On some models)

Should you experience any problems with your
refrigerator, it has the capability of transmitting data
via your telephone to the I
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