Kenmore Pro 25355333600 User Manual REFRIGERATOR Manuals And Guides L0608052

KENMORE PRO Side by Side Refrigerator Manual L0608052 KENMORE PRO Side by Side Refrigerator Owner's Manual, KENMORE PRO Side by Side Refrigerator installation guides

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"[M

Side by Side Refrigerator
Use & Care Guide

Lado a Lado Refrigerador
Guia para su uso y cuidado

Compartiments

C6te _ C6te R_frig_rateur

Guide d'utilisation et d'entretien

m

Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.
Sears Canada, inc., Toronto, Ontario, Canada IVl5B 2B8

www.sears.com
241703901

(July 2006)

Congratulations on your purchase of a new refrigerator! We
here at Sears are very proud of our product and we are
completely committed to providing you with the best
service possible. Your satisfaction is our #1 priority.
We know you'll enjoy your new refrigerator and ThankYou
for choosing our product. We hope you consider us for
future purchases.
PLEASE READ AND SAVE THESE
iNSTRUCTIONS
This Owner's Guide provides specific operating
instructions for your model. Use your refrigerator only as
instructed in this manual. These instructions are not meant
to cover every possible condition and situation that may
occur. Common sense and caution must be practiced
when installing, operating and maintaining any appliance.
Please record your model and serial numbers below
for future reference.This information is found on the
serial plate located inside the refrigerator
compartment.
NOTE: Use on!y soap and water to clean seria! plate

Please Read All instructions Befor e
UsingThis Refrigerator.
FOR YOUR

SAFETY

•

Do not store or use gasoline, or other flammable liquids
in the vicinity of this or any other appliance. Read product
labels for warnings regarding flammability and other
hazards.

•

Do not operate the refrigerator in the presence of
explosive fumes.

•

Avoid contact with any moving parts of automatic ice
maker.
Remove all staples from the carton. Staples can cause
severe cuts, and also destroy finishes if they come in
contact with other appliances or furnitu re.

CHILD

SAFETY

Destroy or recycle the carton, plastic bags, and any
exterior wrapping material immediately after the refrigerator
is unpacked. Children should NEVER use these items to
play. Cartons covered with rugs, bedspreads, plastic
sheets or stretch wrap may become airtight chambers,
and can quickly cause suffocation.

Model Number: 253
PROPER
DISPOSAL
OR FREEZER

or: 970
Serial Number:

Risk of child entrapment

Purchase Date:

TABLE
Welcome
Important

OF YOUR

OF CONTENTS

& Congratulations
Safety nstructions

................
...............

2
2-3

Warranty Information ...........................
Protection Agreement
.........................
Installation ...........................................

3
4
5-6

Door Removal Instructions
.................
Features At A Glance .........................

7
8

Temperature

9-11

Controls

..........................

Looking Inside .....................................
12-13
Automatic Ice & Water Dispenser ....... 14-16
Front Water Filter .................................
17
Replacing the Air Filter ........................
18
Food Storage & Energy Saving Tips ... 19
Normal Operating Sounds & Sights .... 20
Care & Cleaning ..................................
21-22
Before You Call ....................................
23-27

REFRIGERATOR

.........

Child entrapment and suffocation
are not problems of the past.
Junked or abandoned refrigerators
or freezers are still dangerous even if they will sit for "just a few
days." If you are getting rid of your
old refrigerator or freezer, please
follow the instructions below to
help prevent accidents.
Before you throw away your old refrigerator/freezer:
•

Remove doors.
Leave shelves in place so children may not easily climb
inside.
Have refrigerant removed by a qualified service
technician.

(co t:)
KENIVIORE PRO APPLIANCE
These

Guidelines

Safety Mechanism
Properly.

ELECTRICAL
•

Must

Be FollowedToEnsuteThat

s InThis

RefrigeratorWill

Operate

iNFORMATiON

The refrigerator must be plugged into its own
dedicated 115 Volt, 60 Hz., AC only electric outlet.
The power cord of the appliance is equipped with a
three-prong grounding plug for your protection against
electrical shock hazards. It must be plugged directly
into a properly grounded three-prong receptacle. The
receptacle must be installed in accordance with local
codes and ordinances. Consult a qualified electrician.
Do not use an extension cord or adapter plug.
Immediately repair or replace any power cord that
becomes frayed or damaged.
Never unplug the refrigerator by pulling on the power
cord. Always grip the plug firmly, and pull straight out
from the receptacle to prevent damaging the power cord.

•
•

•

Unplug the refrigerator before cleaning and before
replacing a light bulb to avoid electrical shock.

•

Performance may be affected if the voltage varies by
10% or more. Operating the refrigerator with insufficient
power can damage the compressor. Such damage is
not covered u nder you r warranty.
Do not plug the unit into an outlet controlled by a wall
switch or pull cord to prevent the refrigerator from being
turned off accidentally.

•

•

Avoid connecting refrigerator to a Ground Fault Interrupter
(GFI) circuit.

P

ress!ng and holding the On/Off bUttOn for 3 seconds,

located on the !eft side of the temperatu re control panel,
w!ll disable Y0Ur refrigerator:s cooling system, but does
not
disconnect
the power to the !!ght bu!b and other
electrical
components.
To turn off power to your
refrigerator you must unplug the power cord from the
wall 0utlet.

Grounding type
wall receptacle
under

WARRANTY

One Year Limited Warranty
When installed, operated and maintained according to all
instructions supplied with the product, if this appliance fails
due to a defect in material or workmanship within one year
from the date of purchase, call 1-800-4-MY-HOME ® to arrange
for free repair.
LIMITED
FIVE YEAR
WARRANTY
REFRiGERATiON SYSTEM

ON

SEALED

For five years from the date of purchase,
when this
appliance is installed,operated,
and maintained according
to the instructions supplied with it, Sears will repair the
sealed system (consisting of refrigerant, connecting tubing,
and compressor), free of charge, if defective in material or
workmanship.
If this appliance is used for other than private family purposes,
this warranty applies for only 90 days from the date of purchase.
This warranty covers only defects in material and workmanship. Sears will NOT pay for:
1.

Expendable items that can wear out from normal use,
including but not limited to filters, belts, light bulbs and
bags.

2.

A service technician to instruct the user in correct product
installation, operation or maintenance.
A service technician to clean or maintain this product.

3.
4.

Damage to or failure of this product if it is not installed,
operated or maintained according to all instructions
supplied with the product.

5.

Damage to or failure of this product resulting from accident,
abuse, misuse or use for other than its intended purpose.

6.

Damage to or failure of this product caused by the use of
detergents, cleaners, chemicals or utensils other than
those recommended in all instructions supplied with the
product.

7.

Damage to or failure of parts or systems resulting from
unauthorized modifications made to this product.

Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited
warranty shall be product repair as provided
herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year
or the shortest period allowed by law. Sears shall not be liable
for incidental or consequential damages. Some states and
provinces do not allow the exclusion or limitation of incidental
or consequential damages, or limitations on the duration of
implied warranties of merchantability or fitness, so these
exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the
United States and Canada.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Sears, Roebuck and Co., Dept. 817WA, Hoffman
60179

Estates, IL

Sears Canada Inc.,Toronto, Ontario, Canada M5B 2B8

In the U.S.A.

In Canada

Master Protection Agreements

Maintenance

Congratulations on making a smart purchase. Your new
Kenmore Pro ®product is designed and manufactured for
years of dependable operation. But like all products, it may
require preventive maintenance or repair from time to time.
That's when having a Master Protection Agreement can save
you money and aggravation.

Your purchase has added value because you can depend on
Sears HomeCentral ®for service. With over 2400 Service
Technicians and more than a million parts and accessories,
we have the tools, parts, knowledge and skills to back our
pledge:
We Service What We Sell.

Purchase a Master Protection Agreement now and protect
yourself from unexpected hassle and expense.
The Master Protection Agreement also helps extend the life
of your new appliance. Here's what's included in the
Agreement:

Your Kenmore Pro®product is designed, manufactured and
tested to provide years of dependable operation. But like all
products, it may require service from time to time. The Sears
Maintenance Agreement offers you an outstanding service
program, affordably priced.

_"

Expert service by our 12,000 professional repair
specialists

The Sears Maintenance

_"

Unlimited service and no charge for parts and labor
on all covered repairs

_"

"No-lemon"
guarantee - replacement of your covered
product if four or more product failures occur within
twelve months

_"

Product
fixed

replacement

if your covered product can't be

_"

Annual Preventive Maintenance
request - no extra charge

_"

Fast help by phone - phone support from a Sears
technician on products requiring in-home repair, plus
convenient repair scheduling

_"

Power surge protection
to power fluctuations

_"

Rental reimbursement
if repair of your covered product
takes longer than promised

Check at your

against electrical damage due

Once you purchase the Agreement, a simple phone call is all
that it takes for you to schedule service. You can call anytime
day or night, or schedule a service appointment online.
Sears has over 12,000 professional repair specialists, who
have access to over 4.5 million quality parts and
accessories. That's the kind of professionalism you can
count on to help prolong the life of your new purchase for
years to come. Purchase your Master Protection Agreement
today!
Some limitations
and exclusions apply. For prices and
additional information,
call 1-800-827-6655.
Sears Installation

Service

For Sears professional installation of home appliances and
items like garage door openers, water heaters, and other
major home items, in the U.S.A. call 1-800-4MY-HOME ®.

Agreements

Agreement

•
•

Is your way to buy tomorrow's service at today's price.
Eliminates repair bills resulting from normal wear and
tear.

•

Provides phone support from a Sears technician on
products requiring in-home repair.
Even if you don't need repairs, provides an annual
Preventive Maintenance Check, at your request, to
ensure that your product is in proper running condition.

•

Some limitations apply. For more information about
concerning Sears Canada Maintenance Agreements,
1-800-361-6665.

call

This Owner's Guide provides specific operating
instructions for your model. Use the refrigerator only as
instructed in this Use & Care Manual. Before starting the
refrigerator, follow these important first steps.

TOE GRILLE

Choose a place that is near a grounded electrical outlet.
Do Not use an extension cord or an adapter plug.

•

If possible, place the refrigerator out of direct sunlight
and away from the range, dishwasher or other heat
sources.

/ REMOVAL

Open both doors and remove the toe grille by
unscrewing its two mounting screws and gently pulling
forward (see illustration).
Replace the toe grille by fitting it into place and
refastening its mounting screws.

LOCATION
•

INSTALLATION

The refrigerator must be installed on a floor that is level
and strong enough to support a fully loaded refrigerator.

i>_._lJ_!-_

Consider water supply availability for models equipped
with an automatic ice maker.
INSTALLATION

S

LEVELING
All four corners of your refrigerator must rest firmly on a
solid floor.Your refrigerator is equipped with adjustable
front rollers to help level your unit. To ensure proper door
seal and assist door closing, the refrigerator should be
tilted 1/4" (6 mm), front to back.

Installation
•

Clearances

Allow the following clearances for ease of installation,
proper air circulation, and plumbing and electrical
connections:
Sides & Top
Back

DOOR

To Level Your Refrigerator:
1. Remove toe grille.
2. Use flat-blade screwdriver or 3/8" socket wrench
to adjust front rollers.

3/8"
1"

OPENING
Raise

Your refrigerator should be positioned to allow easy access
to a counter when removing food. For best use of drawers
and freezer baskets, the refrigerator should be in a
position where both the refrigerator and freezer doors can
be fully opened.

3.

Check both doors to be sure seals touch cabinet on all
four sides.

Installation

- Connecting

Ice Maker To Water Supply

To avoid electric shock, which can cause death or severe personal injury, disconnect the refrigerator
from electrical power before connecting a water supply line to the refrigerator.
To Avoid Property Damage:
-

-

Copper tubing is recommended for the water supply line.Water supply tubing made of W' plastic is not
recommended since it greatly increases the potential for water leaks. Manufacturer will not be responsible
for any damage if plastic tubing is used for supply line.
DO NOT install water supply tubing in areas where temperatures fall below freezing.
Chemicals from a malfunctioning
softener can damage the ice maker, if the ice maker is connected
water, ensure that the softener is maintained and working properly.

to soft

IMPORTANT: Ensure that your water supply line connections comply with all local plumbing codes.
Before Instalfing

The Water Supply Line, You Will Need

•
•

BasicTools: adjustable wrench, flat-blade screwdriver, and Phillips TM screwdriver
Access to a household cold water line with water pressure between 30 and 100 psi.

•

A water supply line made of 1Ainch (6.4 ram) OD, copper tubing. To determine the length of copper tubing needed,
you will need to measure the distance from the ice maker inlet valve at the back of the refrigerator to your cold water
pipe. Then add approximately 7 feet (2.1 meters), so the refrigerator can be moved out for cleaning (as shown).
A shutoff valve to connect the water supply line to your household water system. DO NOT use a self-piercing type
shutoff valve.

•
•

A compression nut and ferrule (sleeve) for connecting the water supply line to the ice maker inlet valve.

NOTE: A water line kit is available fro m your appliance dealer at additional cOSt.!t contains 25 feet (7:6 meters) of 1A
inch OD c0ppe[ tubing, a saddle type shutoff valve (nonpiercing), (2) _, inch bras s compression nuts, (2) ferru!es/
sleeves; and instructions for installing a water supply line.
To Connect Water Supply Line To Ice Maker lnlet Valve

P!astic Water Tubing

1.
2.

Disconnect refrigeratorfrom electric power source.
Place end of water supply line into sink or bucket. Turn ON water supply
and flush supply line until water is clear. Turn OFF water supply at shut
off valve.

_E!llTub e

3.
4.

Unscrew plastic cap from water valve inlet and discard cap.
Slide brass compression nut, then ferrule (sleeve) onto water supply line,
as shown.
Push water supply line into water valve inlet as far as it will go (_Ainch),
Slide ferrule (sleeve) into valve inlet and finger tighten compression nut
onto valve. Tighten another half turn with a wrench; DO NOT over tighten.
With steel clamp and screw, secure water supply line to rear panel of

5.

6.
7.
8.

refrigerator as shown.
Coil excess water supply line (about 2 1V2turns) behind refrigerator as shown
and arrange coils so they do not vibrate or wear against any other surface.
Turn ON water supply at shutoff valve and tighten any connections that
leak.

9. Reconnect refrigerator to electrical power source.
10. To turn ice maker on, lower wire signal arm (see ice maker front cover for
ON/OFF position of arm).

Brass
compression
_ Ferrule
(Sleeve)
waterline
watervalve

- water

valve

waterline
from household water supply

(Include
enough
tubinginlooptoallow
moving
refrigerator
outforp!eabing-)

IMPORTANT: It takes approximately 24 hours for the ice maker to begin producing ice. Air in new plumbing lines may
cause ice maker to cyc!e tW° or three times before making a full tray of ice. New plumbing may cause ice tobe
discolored or have poor flavor. Discard ice made during the first 24 hours:

D oor Rem oval !n struc rio n s
iii

Tools Necessary:

_i

3/8"
Fixed
Wrench

Phillips- head

Before you start:
1 Make sure the electrical power cord is unplugged from the wall outlet.
2 Remove any food from the door shelves.
3 Close the doors.

-HingeCover

To remove the hinge cover:
1 Remove the three screws from the cover over the top door hinges.
2 Pull the cover forward about a half inch and lift it off.

To remove

the refrigerator

door:

1 Trace lightly around the door's top hinge with a pencil. This makes reinstallation

easier.

2 Remove the two screws from the top hinge. Lift the door off of the bottom hinge and set it
aside.
3 Remove the three bottom hinge screws and hinge, if necessary.

To remove the freezer

door:

1 Detach the multi-wire cable connector located above the top hinge. Grasp both sides of
the connector firmly and pull apart.
2 Trace lightly around the door's top hinge with a pencil. This makes reinstallation
3 Detach the water tube from the connector located below the
freezer door. The connector releases when you press its
outer sleeve inward.
4 Remove the screws from the top hinge and pull the multiwire cable through it.
5 Lift the door off of the bottom hinge. Lay the door on its side
to avoid damage to the water tube extending from the bottom
hinge. Remove the three bottom hinge screws and hinge, if
necessary.
To reinstall the refrigerator and freezer doors, reverse the
above steps.

Scre_

easier.

Features

At A Glance

Freezer and Refrigerator
Controls
ice Cream

SpiliProofTM
ght Fit
Aspect Shelf

ice Mak_

Water Filter

Fixed
Door Bin

CAUTION:
Do Not Remove
net Behind
Dairy
Compartment

Compartment

Ice

SpiBProof TM
Shelf
Fixed
Door Bin

Temperature
Controlled
with Wine Rack

Tilt Out
Door Bin

_r Bin
iiiii
_

Small

i

Large
Glide
Basket

)iBProof TM
Sliding Shelf

Tik
Door Bin
;r Pan
and Cover

Large
Glide Out
Bin
Tilt
Door Bin

Door Bin

Toe GriBe

Features

may vary according

to model

ALLOWING

COOLING

TIME

BEFORE

USE

To ensure reliable food storage, allow your refrigerator and freezer to operate with the doors closed for 8 to 12 hours before
placing food inside. During this cooling period, you do not need to adjust the controls, which are preset at the factory.
SETTING

COOLING

TEMPERATURES

You r refrigerator comes with a state-of-the-art electronic digital control system. The system's control panel is located at the
top of the the fresh food compartment.
The two digital displays on the left half of the control panel indicate the current settings or temperatures of your freezer and
fresh food compartments. The 2 gauges located on the front of the refrigerator just above the Ice and Water Dispenser also
give you the current temperatures for the freezer and fresh food compartments.
To adjust the temperature to a higher or lower setting, press the Up (Cold) or Down (Colder) button closest to the display.
The first time you press the button, the display shows current setting you entered. Each press of the button after that
changes the setting by one.
The display shows your new setting momentarily, then changes back to the current temperature.

CoN

A

Cold

Freezer

Refrigerator
Air
Filter

.........

:V

011

......

CoUder

Green-Filt_I

Colder

,,

0K

off ÷ ¥_,o_-o,_,n_
<,/*

Mode

(Temperature

@ Door
Aar

Red-Chan e Filter

.....

Display- Features may vary.)
CHOOSING

FAHRENHEIT

OR CENTIGRADE

Depending on which temperature standard you prefer to use,
you can set your control panel to display in fahrenheit or
centigrade. To change between fahrenheit and centigrade,
press the Mode button (located between the two digital
temperature displays).

Freezer

Gauge

Refrigerator

Gauge
Cold

Cold

Freezer

Refrigerator

(Gauges will operate in Fahrenheit only)

Colder

Mode

I
Press to alternate between
Fahrenheit and Centigrade

Colder

MAKING

TEMPERATURE

ADJUSTMENTS

After running your refrigerator for 24 hours, you can adjust temperatures as needed. Make your adjustments small and
gradual, allowing time for temperatures to change and stabilize. Refer to the following guidelines for temperature settings.
Temperature

Adjustment Guide
Adjust Fresh Food control one degree

If FreSh Food _mpartment

is toe warm /

colder by pressing Down (Colder)

button.

L

Adjust Fresh Food control one degree

.FreSh
F0Or partm is
nt o0![

warmer by pressing the Up (Cold) button.
I

L

If Freeze[ Compa[tment is too _arm

Adjust Freezer control one degree colder

I

[
If Freezer compartment

Temperature

by pressing Down

(Colder)

button.

Adjust Freezer control one degree warmer

is too cold

by pressing the Up (Cold) button.

Display
Freezer
Fo

Fresh
C°

Fo

Food

WHAT TO DO IF THE TEMPERATURE
FLASH

C°

DISPLAYS

If either display is continuously flashing, it may indicate that
the control system has detected a performance problem.
Call your Electrolux service representative, who can interpret
the flashing message.

SYSTEM=MONITORING

ALARMS

The electronic control system continuously monitors your
refrigerator/freezer for temperature consistency and doors
left ajar. Variances from normal operating conditions are
communicated by audible tones and a set of two status
indicator lights.
RESPONDING
TO ALARMS
INDICATOR
LIGHTS)

(AUDIBLE

TONES

Air
Filter ÷ DoorAjar

&

Red-Chan ! Filter

Your refrigerator's control system can convey the following
information through audible tones and the alarm indicator
lights.
Door
Ajar

Flashing
Green

Freezer or Fresh Food
door has been open for
over five minutes.

10

Close door to silence and reset alarm.

AIR FILTERINDICATOR& STATUSLIGHTS
Your refrigerator's fresh food air filter needs to be replaced from time to time.You can monitor the need for replacement by
referring to the status light while the air filter is "ON". To turn on the air filter, press the "Air Filter" button. To turn off the air
filter, press the "Air Filter" button. To RESET the air filter, press the "Air Filter" button and hold for 3 seconds.
Air Filter Status Light

TURNING

(not available on all models)

Green

Filter

Yellow

Air filter

is about

Red

Air filter

is 100 percent

THE COOLING

SYSTEM

OK.

ON AND

80 percent

used.

used.

Please

Please

order

change

new

one.

now.

OFF
Cold

You can disable the cooling system in your refrigerator by
pressing the On/Off button located on the left side of the
temperature control panel.

Freezer

To ensure that you do not accidentally turn off the cooling
system, the button does not work unless you press and hold
it for three seconds.

Colder

Mode

While the cooling system is "OFF", the digital display will
show "OF" "OF" for temperature display models and "0" "F"
for numeric display models.
Once you disable the cooling system, all refrigeration to the
freezer and fresh food compartments stops.
To turn the cooling system back on, you must again press
andholdthe On/Off button for three more seconds.

11

Cooling

System

On/Off

Refrigerator

Button

PIZZA SHELF (SOME
MODELS)
This shelfis attachedto the
freezer wall besidethe ice
dispenser container. This
convenientarea allows for
storageofpizzaandothertall
itemsplacedvertically
between
theicedispenser
container
and
thefreezerwall.

CANTILEVER

SHELF

ADJUSTMENT

Refrigerator shelves are easily adjusted to suit individual
needs. Before adjusting the shelves, remove all food.
Cantilever shelves are supported at the back of the
refrigerator.
To adjust cantilever

shelves:

\

Lift front edge up.
Pull shelf out.
Replace the shelf by inserting the hooks at rear of the shelf
into the wall bracket. Lower the shelf into the desired slots

ICE CREAMSHELF(SOME
MODELS)
Thisshelfattachesto the top
oftheicedispenser
container.
Itallowsstorageofbothround
andrectangular
cartonsofyour
favoriteicecream.
TIP=UP SHELF

and lock into position.
* SpillSafe TM glass shelves (some models) catch and hold
accidental spills. In some models, the * SpillSafe TM shelves
slide out for easy access to food and for fast cleaning. The
shelves slide out independently of their mounting brackets.
Just pull the front of the shelf forward. Shelves can be extended
as far as the stopper will allow but are not removable from
their mounting brackets.

(SOME

MODELS)
A Tip-Up shelf in the freezer
section allows tall items to be

Ice Cream Shelf

easily stored.

Cantilever Glass Shelf

DOOR
ADJUSTABLE

DOOR

BINS

Door bins and shelves are provided for convenient storage
of jars, bottles, and cans. Frequently used items can be
quickly selected.

Some models have adjustable door bins that can be moved
to suit individual needs.
Tomove door bins
1.
2.

Lift bin straight up.
Remove bin.

3.
4.

Place bin in desired position.
Lower bin onto supports until locked in place.

Cantilever Sliding Glass Shelf

STORAGE

Some models have door bins that can accommodate gallonsized plastic drink containers and economy-sized jars and
containers. Some bins are adjustable for maximum storage
capacity.
The dairy compartment, which is warmer than the general
food storage section, is intended for short term storage of
cheese, spreads, or butter.

v

C
Tilt Out

C

_

_

(

_djustable Door Bin

12

TALL

BOTTLE

RETAINER

(SOME

SPECIAL

MODELS)

The Tall Bottle Retainer keeps tall containers in the bin from
falling forward when opening or closing the refrigerator door.
To install, hold the retainer at the top, and slide it over the
outside wall of the bin, as shown in the diagram. The Tall
Bottle Retainer works best with a Bin Snugger.

ITEM

RACK

(SOME MODELS)
The innovative design of the
Special Item Rack allows
you to store a six-pack of 12
ounce drink cans, a bottle of
wine, a two-liter soft drink
bottle, or a carton of eggs.
The Special Item Rack
mounts on the left side of
your refrigerator. To install,
just slide the Special item
Rack onto any shelf as
shown in the drawing.

Special ItemRack

Tall Bottle Retainer (left) and Bin Snugger (right)

CRISPERS

(SOME MODELS)

GOURMET

The crispers, located under
the bottom refrigerator shelf,
are designed for storing
fruits, vegetables, and other

Some models are equipped with a Gourmet Pantry. Gourmet
Pantry temperatures can be adjusted by sliding the Gourmet
Pantry Temperature Control in either direction. Use this pan
for short term storage of bulk meat items. If meats are to be
kept longer than one or two days, they should be frozen. The
Gourmet Pantry is fixed and cannot be moved up or down. If
fruits or vegetables are to be stored in the Gourmet Pantry,
set the Gourmet Pantry Temperature Control to a warmer ',
setting to prevent freezing.

fresh produce. Wash items in
clear water and remove
excess water before placing
them in the crispers. Items
with strong odors or high
moisture content should be
wrapped before storing.
Crisper

HUMIDITY

CONTROL

(SOME

PANTRY

Drawer

MODELS)

The Humidity Control, present on some models with crisper
drawers, allows you to adjust the humidity within the crisper.
This can extend the life of fresh vegetables that keep best
in high humidity.

Gourmet Pantry with
Temperature Control

°°

Wood Wine Rack
WOOD

WINE

RACK

The wine rack stores up to 4
bottles of wine. The Wine
f

Rack fits conveniently in the
Gourmet Pantry.

Crisper Humidity Control
13

Wine
Rack_

utomatic ice and Water Dispenser

Using The Dispenser
Your automatic ice & water dispenser includes a control panel, a drinking glass bay, and two
push-paddles for turning on the ice and water supplies.
Using the dispenser control panel is necessary for the ice dispenser but not the water
dispenser. The control panel also includes options for lighting, filter monitoring, and
increasing the rates of ice making and freezing.

Dispensing

0

0

@

Q

@

@

Ice

To operate the ice dispenser 0, press an option for
crushed or cubed ice on the control panel. Press a
drinking glass against the dispensing paddle _as far
up as possible to catch all the iceL To stop, pull the
glass away from the dispensing paddle. See details
for operating the dispenser controls below.

@

Dispensing Water
To operate the water dispenser I_). press a drinking
glass against the dispensing paddle. To stop
dispensing water, pull the glass away from the
dispensing paddle. The dispensed water is not cold.
For colder water, first add crushed ice or cubes to
your drinking glass.

Drip Tray
A drip tray located at the base of the dispenser
removable for easy cleaning.
0

bay catches small spills and allows them to evaporate. This drip tray is

Polar Freeze

Press touchpad once to activate faster rate for freezing food (preserving freshness).
Light displays green. Press touchpad again to deactivate.

Rapid lee

Press touchpad once to increase ice production for special occasions, such as parties.
Light displays green. Press touchpad again to deactivate.

I_ Cube

Press touchpad to get cubed ice. Light displays green. Press glass against ice
dispensing paddle, holding high up to catch all ice.

0

Crush

Press touchpad to get crushed ice. Light displays green. Press glass against ice
dispensing paddle, holding high up to catch all ice.

Light

Press touchpad to turn on dispenser light. Light displays green. Press touchpad again to
turn off dispenser light. Dispenser light also turns on automatically when ice and/or water
is dispensed.

(_ Filter Reset
(& Status Light)

Light displays in one of three possible colors each time the dispenser is used to show
status of water filter:
Green
Amber

Water filter does not need changing.
Water filter is about 80 percent used. Please order a new one.

Red Water filter is 100 percent used. Please change as soon as possible.
After replacing the water filter, reset the filter status by pressing and holding touchpad for
10-15 seconds.
Lock

The dispenser can be locked to prevent unwanted use. To lock, press and hold touchpad
for 3-5 seconds. Light displays red. To unlock, press and hold touchpad for 3-5 seconds
until light goes out.

Please do not pour excess water and ice into the drip tray. It does not have a drain.
14

Automatic
HOW THE WATER

DISPENSER

ice and Water Dispenser

WORKS

The water tank, located behind the drawers in the refrigerator
compartment, automatically fills as water is dispensed. For
proper dispenser operation, the recommended supply water
pressure should fall between 30 psi and 100 psi.
After the refrigerator is connected to the water supply, fill
the water tank by drawing one glass of water. It may take
about 11/2minutes after activating the dispenser paddle
before water begins to fill this first glass. Continue flushing
the system for 3 minutes to rid the tank and plumbing
connections of any impurities. The water dispenser has a
built in shutoff device that will stop the water flow after 3
minutes of continuous use. Simply release the dispenser

Because of new plumbing connections, the first production
of ice cubes may be discolored or have an odd flavor. These
should be discarded until the cubes made are free of
discoloration and taste.
ICE AND WATER

To operate the ice dispenser, select the ice option desired
using the touchpad. Press a glass against the dispensing
paddle as far up as possible to catch all ice. To stop
dispensing ice, pull glass away from dispensing paddle.
Do not remove the glass until the ice has completely
dispensed. (Complete instructions
for the dispenser
operation are attached to the inside of the freezer door.)

*

,
,
ICE

DISPENSER

WORKS

-REAR

The ice maker and container are located in the top of the
freezer compartment. After the refrigerator is installed
properly and has cooled for several hours, the ice maker
can begin making ice within 24 hours. Air in new plumbing
lines may cause the ice maker to cycle two or three times
before making a full tray of ice. Ice production is controlled
by the ice maker's On/Off power switch. To gain access to
the ice maker, pull the ice cream tray out. Press the switch
to the "O" position to turn it Off and press it to the "r'
position to turn it On. With
no usage it will take
approximately 2 days to
fill the ice container. The
ice maker also has a
built-in
wire
signal
arm,which automatically
stops ice production
when the ice bin is full.
This signal arm should
not be used to manually
stop the ice maker.
The ice maker produces
4 to 6 pounds of ice
every
24
hours
depending on usage conditions. Ice is produced at a rate of
8 cubes every 75 to 90 minutes.

15

FEATURES

The ice and water dispenser conveniently dispenses chilled
water, and ice cubes or crushed ice, depending on the
model.

ICE DISPENSER

HOW THE
MOUNTED

DISPENSER

TIPS

Ice cubes stored too long may develop an odd flavor.
Empty the ice container and ensure that the ice maker's
On/Off power switch is turned On-set to the 'T' position.
The ice maker will then produce more ice.
Occasionally shake the ice container to keep ice
separated.
Keep the ice maker's On/Off power switch turned
Off-set to the "O" position (rear mounted) until the
refrigerator is connected to the water supply or whenever
the water supply is turned off.

•

If a largequantityof iceis neededatonetime,itis bestto removecubesdirectlyfromtheicecontainer.
Thefollowingsoundsarenormalwhentheicemakerisoperating:
•

•

Motor running
Ice dropping into ice container
Water valve opening or closing
Ice loosening from tray
Running water
Stop the ice maker when cleaning the freezer and during vacations.
If the ice maker will be turned off for a long period of time, turn the water supply valve to the closed position.
CLEANING THE ICE DISPENSER
Clean the dispenser and ice container at regular intervals,
particularly before you take a vacation or move, or if the ice
dispenser sticks.

Do not use the
ice chute as a

1.

handle when
removing
or
replacing
the
ice storage bin.
Surfaces there
may be sharp.

2.

Do not put fingers up ice chute. Surfaces
there may be sharp.
J

Stop ice production by lifting the wire signal arm to the "up" or
OFF position.
Remove ice container by lifting up and out. Empty and
carefully clean the container with mild detergent. Rinse with
clear water. Do not use harsh or abrasive cleaners. Allow ice
container to dry completely before replacing in the freezer.

3.

Remove ice chips and clean the shelf and chute that supports
the ice container.

4.

Replace the ice container. Lower the wire signal arm on the ice
maker to the "down" or ON position and the ice maker will
resume production.

|MPORTANT

16

iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

PURESOURCE2

TM

ICE ANDWATER FRONT FILTER

filter before reinstalling the refrigerator. The dispenser system
will also operate without filtration (with filter cartridge removed
and bypass installed).

To change

filter:

It is not necessary to turn the water supply off to change the
filter.

System

1.

Set ice maker wire signal arm to the OFF (up) position (side
mounted) or the ice maker's On/Off power switch turned Off-set
to the "O" position (rear mounted).

2.

Push the Filter Release Button, located to the right of the
filter cartridge, to release the filter from the housing. To
minimize the possibility of the filter falling out of the
housing during removal, it would be best to hold the
filter as it moves out toward you.

3.
4.

Pull the old filter cartridge straight out of the housing.
Discard the old filter.

5.

Remove the new filter cartridge from the packaging and
insert into the filter housing the same way the old one
came out.

6.

When the cartridge is almost in, you will feel it stop against
the clip assembly in the back of the housing. The clip
assembly holds the filter cartridge firmly in place. At this
point, you will need to push firmly until the cartridge
snaps fully in place. When completely in place, the front of
the filter cartridge will be flush with the front of the housing.
Set ice maker wire signal arm to the ON (down) position (side
mounted) or the ice maker's On/Off power switch is turned Onset to the "r' position. (rear mounted).

Startup:

Water supply does not need to be turned off, however, do not
use ice and water dispenser while installing filter.
The filter cartridge has already been installed in the filter
housing at the factory. Refer to the How The Water Dispenser
Works section to proDerlv fill the system with water.

Order new filter cartridges
through the dealer where
you bought the
refrigerator, or contact the
Sears PartsDirect at 1800-366-PART. It might
be good to order some
filter cartridges when you
first install your
refrigerator. Be sure to
ask for the Kenmore
replacement cartridge 46
9916.

Filter

and Click
Install

Push
To Relea,se

System NGFC 2000 with the PureSource2 TM*
cartridge FC 100 is tested and certified by
The PureSource2 TMÌce and Water Filter
NSF International, the nationally recognized
and respected, not for profit, certification
organization for public health safety. The PureSourceZ M*
Filter system is tested and certified to ANSI/NSF Standards
42 and 53. See performance data sheet for specifications.
This system should not be used on water that is
microbiologically unsafe or with water of unknown quality
unless the water has been adequately disinfected before or
after traveling through the filtration system.

7.

8.

9.

,, Rated Capacity - 400 gallons
,, Rated service flow - .5 GPM
,, Maximum Rated Pressure - 100 PSI
,, Maximum Operating Temp. - 100 ° F

Changing

the Filter:

Water conditions vary throughout the world, but changing the
water filter every
6 - 9 months normally will ensure the highest possible water
quality. The Filter Status light will turn red after approximately
400 gallons of water has flowed through the ice and water
dispenser. Also, if the filter has been in a refrigerator that has not
been in use for awhile (during moving for example), change the

17

Fill a glass with water. As you are doing this, check for
leaks at the filter housing. There will be noticable spurts
and sputters as the system pushes the air out through the
system and out the dispenser nozzle. This is normal.
After you have run one glass of water, continue to flush the
system for approximately 3 minutes to assure that the
purest water possible is stored in the water storage tank.

Replacing

the Air Filter

Re placing The Air Filter
Push Tab

In general, you should change the air filter every six months
to ensure optimal filtering of refrigerator odors. You may want
to adjust this time period depending on the types and
amounts of fooG you typically store in your refrigerator
°f

To replace

your air filter:

1 Push the plastic bubble tab located on the side of the air
filter housing. This releases the hinged bottom qalf to drop
open.
2 Remove the old filter and discard it.
/

3 Unpackage the qew filter and place it inside the hinged
bottom half of the housing.

/

/

Air Filter

4 Push the hinged bottom half upward until the tab snaps
into closed position.
5 Press and hold the Filter Reset button on the electronic
control panel for 3 seconds. When the Filter OK light
comes on, the status has been reset.
6 Press and hold the Filter Reset button for 3 seconds again
to turn off the filter status system.

18

Food
FOOD

STORAGE

Storage

& Energy

Saving

ldeas

IDEAS

Fresh Food Storage
•
•

The fresh food compartment should be kept between 34 ° F and 40 ° F with an optimum temperature of 37 ° E
Avoid overcrowding the refrigerator shelves. This reduces the circulation of air around the food and results in uneven
cooling.

Fruits and Vegetables
Storage in the crisper drawers traps moisture to help preserve the fruit and vegetable quality for longer time periods.
Meat
Raw meat and poultry should be wrapped securely so leakage and contamination of other foods or surfaces does
not occur.
Frozen Food Storage
The freezer compartment should be kept at 0 ° F or lower.
A freezer operates most efficiently when it is at least 2/3 full.
Packaging

Foods for Freezing

To minimize dehydration and quality deterioration, use aluminum foil, freezer wrap, freezer bags or airtight
containers. Force as much air out of the packages as possible and seal them tightly. Trapped air can cause food to
dry out, change color, and develop an off-flavor (freezer burn).
Wrap fresh meats and poultry with suitable freezer wrap prior to freezing.
Do not refreeze meat that has completely thawed.
Loading the Freezer
Avoid adding too much warm food to the freezer at one time. This overloads the freezer, slows the rate of freezing,
and can raise the temperature of frozen foods.
Leave a space between the packages, so cold air can circulate freely, allowing food to freeze as quickly as
possible.
Avoid storing hard-to-freeze foods such as ice cream and orange juice on the freezer door shelves. These foods are
best stored in the freezer interior where the temperature varies less.
ENERGY
-

*

-

SAVING

IDEAS

Locate the refrigerator in the coolest part of the room, out of direct
sunlight, and away from heating ducts or registers. Do not place the
refrigerator next to heat-producing appliances such as a range, oven, or
dishwasher, if this is not possible, a section of cabinetry or an added
layer of insulation between the two appliances will help the refrigerator
operate more efficiently.
Level the refrigerator so that the doors close tightly.
Refer to this Use & Care Manual for the suggested temperature control
settings.
Periodic cleaning of the condenser will help the refrigerator run more
efficiently. See the Care and Cleaning Chart.
Do not overcrowd the refrigerator or block cold air vents. Doing so
causes the refrigerator to run longer and use more energy.
Cover foods and wipe containers dry before placing them in the
refrigerator. This cuts down on moisture build-up inside the unit.
Organize the refrigerator to reduce door openings. Remove as many
items as needed at one time and close the door as soon as possible.

19

No rmalOperating
UNDERSTANDING
HEAR

THE

SOUNDS

YOU

MAY

Your new high-efficiency refrigerator may make unfamiliar
sounds. These are all normal sounds and soon will
become familiar to you. They also indicate your refrigerator
is operating as designed. Hard surfaces, such as vinyl or
wood floors, walls, and kitchen cabinets may make
sounds more noticeable. Listed below are descriptions of
some of the most common sounds you may hear, and
what is causing them.

SoUnds

& Sights

A. Evaporator
The flow of refrigerant through the evaporator may
create a boiling or gurgling sound.
B. Evaporator Fan
You may hear air being forced through the refrigerator
by the evaporator fan.
C. Defrost Heater
During defrost cycles, water dripping onto the defrost
heater may cause a hissing or sizzling sound. After
defrosting, a popping sound may occur.

D. Automatic

ice Maker

If your refrigerator is equipped with an automatic ice
maker, you will hear ice cubes falling into the ice bin.
E. Cold Control & Automatic

Defrost Contro/

These parts can produce a snapping or clicking sound
when turning the refrigerator on and off.
F. Condenser

Fan

You may hear air being forced through the condenser
by the condenser fan.
G. Compressor
Modern, high-efficiency compressors operate much
faster than older models. The compressor may have a
high-pitched hum or pulsating sound.
/4. WaterValve
If your refrigerator is equipped with an automatic ice
maker, you will hear a buzzing sound as the water
valve opens to fill the ice maker during each cycle.

L Drain Pan (not removable)
You may hear water running into the drain pan during
the defrost cycle.
J. Condenser
K.

2O

May create minimal sounds from forced air.
Motorized Damper
May produce a light humming during operation.

Care & Cleaning Tips
Part

Cleaning Agents

Tips and Precautions

interior& DoorLiners

,, Soapandwater
• Bakingsodaandwater

• Use2 tablespoonsof bakingsoda in 1quartof warmwater.
• Be sureto wringexcesswaterout of spongeor clothbeforecleaningaround
controls,light bulbor any electricalpart.

DoorGaskets

• Soapandwater

• Wipegasketswitha cleansoft cloth.

Drawers& Bins

• Soapandwater

• Usea soft cloth to clean drawerrunnersandtracks.
• Do notwash any removableitems(bins,drawers,etc.)in dishwasher.

GlassShelves

• Soapandwater
• Glasscleaner

• Allow glassto warmto roomtemperaturebeforeimmersingin warmwater.

• Mild liquidsprays
Toe Grille

Exterior& Handles

• Soapandwater
• Mild liquidsprays
• Vacuumattachment

• Vacuumdust from front of toe grille.

• Soapandwater
• NonAbrasive GlassCleaner

• Do not use commercialhouseholdcleaners,ammonia,or alcoholto clean handles.
• Usea soft cloth to clean smoothhandles.

• Removetoe grille(see InstallationInstructions.).
• Vacuumbacksideandwipe withsudsy clothor sponge. Rinseanddry.

• Do not use a dry cloth to clean smoothdoors.
Exterior & Handles
(Stainless Steel
Models Only)

• Soapandwater
• Ammonia
• StainlessSteelCleaners

• CAUTION: Neveruse CHLORIDEto cleanstainlesssteel.
• Cleanstainlesssteel front andhandleswithnon-abrasivesoapywaterand a
dishcloth.Rinsewith cleanwateranda soft cloth.
• Wipestubbornspotswith an ammonia-soakedpapertowel, andrinse.Usea nonabrasivestainlesssteelcleaner.Thesecleanerscan be purchasedat mosthome
improvementor majordepartmentstores.Alwaysfollowmanufacturer'sinstruction.
I'_t_J_Always,clean,wipe anddry with grainto preventscratching.
• Washthe restofthe cabinetwithwarmwaterand mildliquid detergent.Rinsewell,
andwipe dry witha clean soft cloth.

Vacation & Moving Tips
Occasion

Tips

Short Vacations

• Leaverefrigeratoroperatingduringvacationsof 3 weeksor less.
• UseatI perishableitemsfrom refrigeratorcompartment.
• Turnautomaticice makeroff andemptyice bucket,evenif you will only be gonefor a few days.

LongVacations

• Removeall food and iceif youwill be gone onemonthor more.
• Turnthe coolingsystemoff (see "TemperatureControls"sectionfor locationof On/Off button)anddisconnect
powercord.
• Turnoff automaticicemakerandturn watersupply valveto closed position.
• Clean interiorthoroughly.
• Leavebothdoors opento preventodors andmold build-up.Blockdoorsopen if necessary.

Moving

• Removeall food and ice.
• If using handcart,load from side.
• Adjustrollersall the wayup to protectthem duringslidingor moving.
• Padcabinetto avoid scratchingsurface

21

Replacing

Light Bulbs

Both the freezer and fresh food compartments of your refrigerator include light bulbs that
will need replacing from time to time. Some lights have covers that you will need to
remove before replacing the bulbs. Always use bulbs that are designed for appliance
lighting.

Wear gloves when replacing

light bulbs to avoid getting cut.

To replace light bulbs:
1 Unplug your refrigerator's power cord.
1 Wear gloves as protection against possible broken glass.
2 Remove light cover, if necessary.
3 Unscrew and replace old bulb with an appliance bulb of the same type and wattage
(normally 40 watts).
4 Replace light cover, if necessary.
5 Plug in the refrigerator's power cord.

Light

Light Socket
Located, Behind Right
Rear of ,ce Container

22

PROBLEM
RUNNING

[

CAUSE

CORRECTION

OF REFRIGERATOR

Compressor does not run.

•
•

Compressor goes off and
on frequently,
TURES ARE

Freezer control is set to "OF".
Refrigerator is in defrost cycle.

•
•

Plug at wall outlet is
disconnected.
House fuse blown or tripped
circuit breaker.
Power outage.

•

Room or outside weather is
hot.
Refrigerator has recently been
disconnected for a period of
time.
Automatic ice maker is
operating.
Doors are opened too
frequently or too long.
Refrigerator/freezer door may
be slightly open.

Refrigerator runs too
much or too long.

TEMPERA

_

•

Set freezer control. See Temperature Controls section.
This is normal for a fully automatic defrost refrigerator.
The defrost cycle occurs periodically, lasting about 30
minutes.
Ensure plug is tightly pushed into outlet.
Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.
Check house lights. Call local Electric Company.
It's normal for the refrigerator to work longer under
these conditions.
It takes 8-12 hours for the refrigerator to cool down
completely.

•
•
•

Ice maker operation causes refrigerator to run slightly
more.
Warm air entering the refrigerator causes it to run
more. Open doors less often.
Ensure refrigerator is level. Keep food and containers
from blocking door. See PROBLEM section
OPENING/CLOSING OF DOORS/DRAWERS.
Set refrigerator control to warmer setting until
refrigerator temperature is satisfactory. Allow 24 hours
for temperature to stabilize.
Clean or change gasket. Leaks in door seal will cause
refrigerator to run longer in order to maintain desired
temperatures.
Clean condenser. See Care & Cleaning Chart in Care
and Cleaning section.

Freezer control is set too cold
(control found in refrigerator
section).
Refrigerator/freezer gasket is
dirty, worn, cracked, or poorly
fitted.
Condenser is dirty.

•

Thermostat keeps the
refrigerator at a constant
temperature.

•

This is normal. Refrigerator goes on and off to keep
temperature constant.

•

TOO COLD

Freezer temperature too
cold. Refrigerator
temperature is satisfactory.

•

Freezer control is set too cold.

•

Set freezer control to a warmer setting. Allow 24 hours
for temperature to stabilize.

Refrigerator temperature
too cold. Freezer
temperature is satisfactory.

•

Refrigerator control is set too
cold.

•

Set refrigerator control to a warmer setting. Allow 24
hours for temperature to stabilize.

Food stored in drawers
freezes,

•

Refrigerator control is set too
cold.

•

See solution above.

Food stored in Gourmet
Pantry freezes (some
models),

•

Gourmet Pantry Temperature
Control set too cold.

•

Adjust Gourmet Pantry Temperature Control to a lower
setting. (Meat should be stored at a temperature just
below the freezing point for maximum fresh storage
time. It is normal for ice crystals to form due to the
moisture content of meat.)

Digital temperature
displays are flashing,

•

Electronic control system has
detected a performance
problem,

•

Call your Sears service representative, who can
interpret any messages or number codes flashing on
the digital displays.

23

Before

PROBLEM
TEMPERATURES

You Call (continued)

CAUSE

CORRECTION

ARE TOO WARM

Freezer/Refrigerator
temperature is too warm.

Doors are opened too
frequently or too long.
Door is slightly open.

•

Condenser is dirty.

•

•

Warm air enters the refrigerator whenever the door is
opened. Open the door less often.
See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.
Clean condenser. See Care & Cleaning Chartin Care
and Cleaning section.

Freezer temperature is too
warm. Refrigerator
temperature is satisfactory.

•

Freezer control is set too
warm.

•

Set freezer control to a colder setting. Allow 24 hours
for temperature to stabilize.

Refrigerator temperature is
too warm. Freezer
temperature is satisfactory.

•

Refrigerator control is set too
warm.

•

Set refrigerator control to a colder setting. Allow 24
hours for temperature to stabilize.

Temperature in the
Gourmet Pantry is too
warm (some models).

•

Gourmet Pantry Temperature
Control is set too warm.

•

Adjust Gourmet Pantry Temperature
colder setting.

WATER/MOISTURE/FROST

INSIDE REFRIGERATOR

Moisture collects on inside
of refrigerator walls.

•

Weather is hot and humid.

•

•

Door is slightly open.

•

•

Door is opened too often or too
long.
Open containers.

•

The rate of frost buildup and internal sweating
increases.
See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.
Open door less often.

•

Keep containers covered.

Vegetables contain and give
off moisture,

•

It is not unusual to have moisture on the bottom side of
the cover.

•

Move humidity control (some models) to lower setting.

•

Dry items before putting them in the drawer. Water
collecting in bottom of drawer is normal.

This is normal in humid weather. When humidity is
lower, the moisture should disappear.
See PROBLEM section OPENING/CLOSING OF
DOORS/DRAWERS.

•
Water collects on bottom
side of drawer cover,

Water collects
drawer,

in bottom

WA TER/MOISTURE/FROST
Moisture collects on
outside of refrigerator
between doors.

Control to a

•

of

•

Washed vegetables and fruit
drain while in the drawer,

OUTSIDE REFRIGERATOR
•

Weather is humid.

•

•

Door is slightly open, causing
cold air from inside refrigerator
to meet warm air from outside.

•

Ice maker power switch is Off.
Household water line valve is
not open.
Freezer is not cold enough.

•
•

Turn power switch to On ('T') position.
Turn on household water line valve.

•

Saddle valve on cold water
pipe is clogged or restricted by
foreign material.
Check to see if the water
dispenser is dispensing water.

•

See PROBLEM section TEMPERATURES ARE TOO
WARM.
Turn off household water line valve. Remove valve.
Ensure that valve is not a self-piercing saddle valve.
Clean valve. Replace valve if necessary.
If not, the ice & water filter cartridge is clogged or
restricted by foreign material, and must be replaced.

or

AUTOMA TIC ICE MAKER
Ice maker is not making
any ice.

24

•

Before
PROBLEM

[

You Call (continued)

CAUSE

CORRECTION

AUTOMA TIC ICE MAKER (CONTINUED)
Ice maker is not making
enough ice.

•

Ice maker is producing less ice
than you expect.

•

Freezer is not cold enough.

•

Household water line valve is
not completely open.
Check to see if water
dispenser is dispensing slower
than normal.

•

Ice maker should produce approximately 4 - 5 pounds
of ice every 24 hours. Rapid Ice should produce up to
8 pounds of ice every 24 hours.
See PROBLEM section TEMPERATURES ARE TOO
WARM.
Turn on household water line valve.
If it is, replace the ice & water filter cartridge.

Ice maker will not stop
making ice.

Ice maker wire signal arm is
being held down by some item
in the freezer.

Move item and release wire signal arm. Remove any
ice cubes that are frozen together over the wire signal
arm.

Ice maker is not separating
the ice cubes.

Ice cubes are not being used
frequently enough.
Ice cubes are hollow or smaller
than normal.

Remove and shake ice container to separate cubes.

Ice has bad odor and taste.

Ice has picked up odor or
flavor from strong food stored
in refrigerator or freezer.
Water running to ice maker
has poor taste or odor.
Ice not used frequently enough.

The ice & water filter cartridge may be clogged.
Replace filter cartridge.
Cover foods tightly. Discard stale ice. Ice maker will
produce fresh supply.
•
•

Add filter to water supply line. Consult a water
purifying company.
Discard stale ice.

ICE DISPENSER
Dispenser will not dispense
ice.

Ice dispenser is jammed.

•

Ice storage container is empty.

•

•

Freezer temperature is set too
warm.

•

•

Household water line valve is
not open.

•

Freezer door is not closed.
Ice dispensing arm has been
held in for more than 4-5
minutes.

•
•

•

•

•

When the first supply of ice is dropped into the
container, the dispenser should operate.
Turn freezer control to a higher setting so that ice
cubes will be made. When first supply of ice is made,
dispenser should operate.
Open household water line valve. Allow sufficient time
for the ice to be made. When ice is made, the
dispenser should operate.
Ensure freezer door is closed.
Motor is overloaded. Motor overload protector will
reset in approximately 3 minutes. Ice can then be
dispensed.

Ice has melted and frozen
around auger due to infrequent
use, temperature fluctuations,
and/or power outages.
Ice cubes are jammed
between ice maker and back
of ice container.

Remove ice container, thaw, and empty the contents.
Clean container, wipe dry, and replace in proper
position. When new ice is made, dispenser should
operate.

Ice cubes are frozen together.

Use the dispenser often so that cubes do not freeze
together.
The ice & water filter cartridge could be clogged.
Replace the filter cartridge. Dispensing system
operates best at 30 - 100 psi water pressure. Well
water pressures should fall within this range.

Ice cubes are hollow or smaller
than normal.

25

Remove ice cubes that are jamming the dispenser.

Before

PROBLEM
WATER

1

Water has an odd
taste and/or odor.

IN REFRIGERA
is dirty.

OPENING/CL
Door(s)

OSING

will not close.

BULB

Household

•

open.
Freezer

•

Ice & water filter cartridge

•

Front filter not fully installed,
equipped

water

line valve is not

CORRECTION

•

Open household
water line valve. See PROBLEM
section ICE MAKER IS NOT MAKING ANY ICE.

•

Ensure

•

Replace

•

Push filter in until you hear a "click".
flush with cabinet.

in the tank for a

•

Draw and discard 10 - 12 glasses of water to freshen
the supply and completely
rinse out the tank.

connected

•

Connect unit to cold water
the kitchen faucet.

•

For best results,
connections.

•

Contact

•

Have someone turn up the cut-off and cut-on pressure
on the water pump system (well systems only).

•

It is normal for a reverse osmosis system to be below
20 psi during the regenerative phase.

•

See Care & Cleaning
section.

•

Cover

food tightly.

,,

Close

both doors

•

Ensure floor is level and solid, and can adequately
support the refrigerator.
Contact a carpenter to correct
a sagging or sloping floor.

•

Ensure floor is level and solid, and can adequately
support the refrigerator.
Contact a carpenter to correct
a sagging or sloping floor.

-

Keep less food in drawer.

-

Clean drawer, rollers, and track. See Care & Cleaning
Chart in Care and Cleaning
section.

•

See Replacing
section.

•

Light switch is located on side of refrigerator
freezer liners.
See PROBLEM
section RUNNING OF

door is not closed.

Water

has been

period

of time.

is clogged.

Unit not properly
water line.

•

Tubing used in the household
water
supply and installation
may affect
water taste and odor.

•

Water

has a high mineral

that freezer

door is closed.

filter cartridge.

if

•

to cold

use copper

Filter should

line that supplies

be

water to

tubing for water

content.

•

Cut-off and cut-on pressures
low (well systems only).

•

Reverse osmosis system
regenerative
phase.

are too

water treatment

plant for help.

is in

TOR
•

Interior

•

Food with strong
refrigerator.

OF DOORS/DRA

Drawers are difficult
to move.

LIGHT

l

•

•

Water pressure is
extremely low.

Interior

CAUSE

(continued)

DISPENSER

Dispenser will not
dispense water.

ODORS

You Call

needs to be cleaned.
odors

is in

Chart in Care and

Cleaning

WERS

•

Door was closed too hard,
other door to open slightly.

•

Refrigerator
is not level. It rocks
the floor when moved slightly.

•

Refrigerator
cabinet.

is touching

•

Food is touching
drawer.

•

Track

•

Light bulb is burned

•

Light switch

•

No electric

causing
on

a wall or

shelf on top of

that drawers

gently.

slide on is dirty.

IS NOT ON

Light bulb is not on.

out.

is stuck.
current

•

is reaching

Light Bulbs in Care and Cleaning
and

REFRIGERATOR.

refrigerator.
IF YOU HEAR
5 beeps

•

A door has been left open for 5
minutes or more.

3 beeps

•

The refrigerator
has experienced
loss of power or a low voltage
condition.

,,

These beeps will repeat once every minute until the
door has been closed. This is normal for the "Door
Ajar" alarm.

a

26

-

This is normal

when

"Power-On-Reset"

is activated.

Before
PROBLEM

l

You Call(continued)

T

CAUSE

CORRECTION

TEMPERA TURE GAUGES
Temperature gauges
are not operating

•

Freezer door is ajar/open.

accurately.

°

Loss of power

This is normal. The gauges will not work properly
when the freezer door is open or ajar.
Gauges will not operate without power.

27



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