Kenmore 11018202790 User Manual AUTOMATIC WASHER Manuals And Guides 97110273

KENMORE Residential Washers Manual 97110273 KENMORE Residential Washers Owner's Manual, KENMORE Residential Washers installation guides

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Owner's Manual and
Installation Instructions
®

Two-Speed
AUTOMATIC

WASHERS

I
\

\

IMPOR'FANT:
Read and follow all safety
and operating instructions
before first use of this product.

Sears,

Roebuck

PART NO. 3950146

and Co., Hoffman
Rev. B

PRINTED

Your washer may look different
from the washer shown.

Estates,
IN U.S.A.

IL 60179 U.S.A.

BEFORE

USING YOUR NEW WASHER

SEARS AUTOMATIC
IMPORTANT

SAFETY

INSTALLATION
OPERATING
LAUNDRY
CARING

WASHER

WARRANTY

INSTRUCTIONS

20

YOUR WASHER

28

TIPS

3O

FOR YOUR WASHER

MAINTENANCE

31
AGREEMENT

Please read this manual. It will help
you install and operate your new
Kenmore washer in the safest and
most economical way.
For more information

4

INSTRUCTIONS

TROUBLESHOOTING
SEARS

3

35

Use the space below to record the model
number and serial number of your new
Kenmore Washer.

about the care

and operation of Kenmore appliances
call your nearest Sears store. You will
need the complete model and serial
numbers when requesting information.
Your washer's model and serial numbers
are located on the Model and Serial
Number Plate.

Model No.

Serial No.

Date of Purchase

I

I

\
Model and Serial
Number Plate .

Keep this book and your Sears
Salescheck
(receipt) in a safe
place for future reference.

LIMITED

10-YEAR

WARRANTY

FULl. 1-YEAR WARRANTY
ON MECHANICAL
AND
ELECTRICAL
PARTS

ON PLASTIC

For one year from the date of purchase,
when the washer is installed and operated
in accordance with the instructions in
the Owner's Manual, Sears will repair or
replace any mechanical or electrical parts
in this washer, if .defective in material or
workmanship.

manship. You will be charged for labor.

LIMITED 5-YEAR WARRANTY
ON GEARCASE PARTS
After one year and until five years from
the date of purchase, Sears will furnish
replacement part,_ for any defective gearcase parts. You will be charged for labor.

TUB

After one year and until ten years from
date of purchase, Sears will furnish a
replacement plastic tub for any plastic
tub which is defective in material or workIf the washer is subjected to other than
private family use, the above warranty
coverage is effective for only 90 days.
WARRANTY SERVICE IS AVAILABLE
BY CONTACTING
THE NEAREST
SEARS SERVICE CENTER IN THE
UNITED STATES.
This warranty applies only while this
product is in use in the United States.
This warranty gives you specific legal
rights, and you may also have other
rights which vary from state to state.
Sears Roebuck and Co., Dept. 817WA,
Hoffman Estates, IL 60179.

_bur safety and the safety of others is very important.
We have provided many important safety messages in this manual
and on your' appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts
you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety
alert symbol and the word "DANGER"
or "WARNING"
These words mean:
You will be killed or seriously
injured if you don't follow
instructions.
You can be killed or seriously
injured if you don't follow
instructions.
All safety messages will identify the hazard, tell you how to reduce the
clhance of injury, and tell you what can happen if the instructions are
not followed.

YOURSAFETYIS IMPORTANT
TO US
WARNING:To

reduce the risk of fire,
electric shock, or injury to persons
when using your washer, follow basic
precautions, including the following:
• Read all instructions
the washer.

before using

• Do not wash articles that have been
previously cleaned in, washed in, soaked
in, or spotted with gasoline, dry-cleaning
solvents, other flammable or explosive
substances as they give off vapors that
could ignite or explode.
• Do not add gasoline, dry-cleaning
solvents, or other flammable or explosive
substances to the wash water. These
substances give off vapors that could
ignite or explode.
• Under certain conditions, hydrogen gas
may be produced in a hot water system
that has not been used for 2 weeks or
more. HYDROGEN GAS IS EXPLOSIVE.
If the; hot water system has not been
used for such a period, before using a

washing machine, turn on all hot water
faucets and let the water flow from each
for several minutes. This will release any
accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open
flame during this time.
• Do not allow children to play on or in the
washer. Close supervision of children is
necessary when the washer is used near
children.
• Before the washer is removed from
service or discarded, remove the lid.
• Do not reach into the washer if the tub
or agitator is moving.
• Do not install or store this washer where
it will be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the
washer or attempt any servicing unless
specifically recommended in the Owner's
Manual or in published user-repair
instructions that you understand and
have the skills to carry out.

SAVE THESE INSTRUCTIONS

IMPORTANT:

Observe

all governing

codes and ordinances.

INSTALLATION

OVERVIEW

For a complete list of tools and parts
needed, see pages 6-8.
A. SELECT LOCATION
FOR YOUR WASHER (pgs. 10-12)
Recessed Area/
Closet Installation Instructions (p. 10)

Laundry Tub Drain System

(p. 11)

I

I

39"

Standpipe

Drain System (p. 12)

Floor Drain System (p. 12)

5

B. RE!MOVE
SHIPPINGSTRAP(p. 13)

Tools Needed:

Scissors

C. CONNECT

Flashlight (optional
depending on
installation)

DRAIN HOSE (pgs. 14-15)

' TWIST
AND
PUSH

Parts Needed:

Tools Needed:

Pliers that open
to 19/le inches

Flashlight (optional
depending on
installation)

i

1 yellow, single-wire
hose clamp (top of
drain hose)

1 silver, doublewire hose clamp
(bottom of drain
hose)

D. CONNECT

INLET HOSES TO WASHER

Tools Needed:

(pgs. 15-16)

Parts Needed:

2 water inlet hoses

Pliers that open
to 1_/18inches

Flashlight (optional depending
on installation)
E. CONNECT

INLET HOSES TO WATER

Tools Needed:

4 flat water inlet hose washers

FAUCETS

(p. 16)

Parts Needed:

Pliers that open to 19/16inches

thoses

uc et

(optional
depending on
installation)

Flashlight (optional
depending on
installation)
7

F. SECURE

DRAIN HOSE (p. 17)

;..,:

Tool.,; Needed:

Parts Needed:

Shipping

Flashlight (optional
depending on
installation)

G. LI-VEL WASHER

strap with fastener

(p. 18)

h
Tools Needed:

%6-Inch openend wrench

Flashlight (optional
depending on installation)

Parts Needed:

Level
2 front leveling legs with nuts

Wood block

Selecting the proper location for your
washer will improve its performance
and minimize
concerns like washer
walk or noise.
ELECTRICAL

REQUIREMENTS

120-Volt, 60-Hz., AC-only,
20-ampere fused electrical
required. (Time-delay fuse
breaker is recommended.)
individual branch circuit.

15- or
supply is
or circuit
Connect to

WARNING: Improper connection of
the equipment grounding conductor can
result in..a risk of electric shock. Check
with
a qualified electrician
or serviceman
GROUNDING
INSTRUCTIONS
if you are in doubt as to whether the
appliance is properly grounded. Do not
modify the plug provided with the appliance - if it will not fit the outlet, have
a proper outlet installed by a qualified
electrician.
For your personal safety, this washer
must be grounded. In the event of
malfunction or breakdown, grounding
will reduce the risk of electric shock

Electrical

Shock Hazard

Plug into a grounded
outlet.

3-prong

Do not remove ground
Do not use an adapter.
Do not use an extension

prong.
cord.

Failure to follow these instructions
carl result in death, fire, or
electrical shock.

by providing a path of least resistance
for electric current.
This washer is equipped with a power
supply cord having a 3-prong grounding
plug. To minimize possible shock hazard,
you must plug the power supply cord
into a mating 3-prong grounding-type
wall receptacle, grounded in accordance
with National Electrical Code, ANSI/NFPA
70-latest edition and all local codes and
ordinances.
3-Prong
Grounding-Type
Wall Receptacle
3-Prong
Grounding
Plug

I

G_rounding
...)

Prong

Power Supply
Cord

_-___.____

A. SELECT
LOCATION
FOR YOUR WASHER
RECESSED
AREA/
CLOSET
INSTALLATION
This washer may be installed

-

INSTRUCTIONS
in a recessed

area or closet.

3"

48 sq. in.
minimumventilation
area

OO,

T
19"

_f_

oooo

D

0

24 sq. in.
minimumventilation
area
"1"_

3'"

1<-+1,,
FrontView
(DoorNotShown)

SideView
(DoorShown)

FrontView
(DoorWithVent)

*Additionalclearancefor wall, doorandfloormoldingsmay berequired.
Toreducetransferof washersounds,a clearanceof 1 inchon the sidesof lhe washeris recommended.
**Washer widthcan be 24" or 27"dependingon modelselected.

• The installation spacing is in inches
and is the minimum allowable.
• Allow additional space if other appliances are to be installed in the area.

10

• If closet door is installed, the minimum air openings in top and bottom
are required. Louvered doors with
equivalent air openings in top and
bottom are acceptable.

LAUNDRY

TUB

DRAIN

SYSTEM

Check location where washer will be
installed. This washer can be installed
using one of three, systems:
• Laundry tub drain system
• Standpipe

drain system

• Floor drain system

(below)
(p. 12)

(p. 12)

Grounded receptacle: Must
be within 4 feet of where the
power cord is attached to the
back of the washer.

Support:
Floor must be sturdy
enough to support a total weight
of 315 pounds (including washer,
water, and load weight).

Do not store or operate washer at or
below 32°F (some water may remain in
washer). See page 30 for Winterizing
Information.
Proper installation is your responsibility.
Make sure you have everything necessary
for correct installation including the
following points:

Hot and cold water faucets:
Must be within 4 feet of the
hot and cold water fill valves
attached to the back of the
washer and provide water
pressure between
5-100 P.S.I.

Water heater: To get the
best washing results, set
water heater to deliver
140°F water to washer.

Laundry tub drain system:
Needs a minimum 20-gallon
laundry tub.

Level floor: Maximum
allowable slope under entire
washer- 1 inch.

Top of tub must be at
least 39 inches high
and no higher than
96 inches from bottom
of washer.

11

s-

AL']i'ERNATE LOCATIONSSTANDPIPE AND FLOOR DRAIN SYSTEMS
Siphon break: Must be purchased
separately. See chart below.

Standpipe drain system: Needs
minimum diameter standpipe with
carry-away capa(;ity of 17 gallons
Top of standpipe must be at least
high and no higher than 96 inches
bottom of washer.

a two-inch
minimum
per minute.
39 inches
from

Floor drain system: Requires a siphon
break, see chart below. A minimum carryaway capacity of 17 gallons per minute is
required.

If you have:

You will need to buy:

Laundry tub or standpipe
higher than 96 inches

Sump pump system
(if not already available)

1-inch diameter

2-inch diameter to 1-inch diameter
standpipe adapter, Part No. 3363920

Overhead

Floor drain

sewer

standpipe

Standard 20 gallon, 39-inch high drain
tub or utility sink and sump pump
(available from local plumbing suppliers)
Siphon break, Part No. 285320;
additional drain hose, Part No. 3357090;
and Connector Kit, Part No. 285442

Parts listed are available from your local Sears store or Sears Service
Call 1-800-366-PART (1-800-366-7278).

12

Center.

B. REMOVE

SHIPPING

STRAP

Removing the shipping strap is
necessary for smooth operation.
If the shipping strap is not
removed, the washer will make
excessive noise.

STEP 3. Pull firmly to remove
end of the shipping strap that
pinned to the back of washer.
release the rear self-leveling

the
remains
This will
legs.

To prevent floor damage, set washer onto
cardboard before moving across floor.
Move washer close to its final location.
STEP 1. Read, then remove the label
over the electrical plug and shipping strap.
STEP 2. Pull the yellow shipping strap
completely out of the washer. There
should be three cotter pins on the end
of the shipping strap when it is pulled
out of the washer. ]he electrical plug is
attached to this shipping strap.

Pin

PULL

STEP 4. Cut the shipping strap about
16 inches from plug end. Look for the
words "CUT HERE" Remove shipping
strap from the electrical
plug.

Electrical plug

0

Shippingstrap

Pin

NOTE: For use in securing the drain
hose, save the end of the shipping strap
that does not have the three cotter pins.
Discard the rest.

13

C. CONNECT

DRAIN

HOSE

m

Proper connection of the drain hose
will protect your floors from damage
due to water leakage.

TWIST
AND
PUSH

STEP 1. To prevent the drain hose from
coming off or leaking, it must be installed
per the following instructions:
IMPORTANT: This procedure must be
followed to ensure proper installation.
a. Wet the inside of the straight end of
the drain hose with tap water. DO
NOT USE ANY OTHER LUBRICANT.
b. Squeeze ears of
clamp with pliers
over the straight
1/4inch from the

silver, double-wire
to open. Place clamp
end of the drain hose
end.
d. Place clamp over area marked
"CLAMP." Release clamp.

1/4"_

DrainHose\\

c. Open clamp. Twist hose back and
forth while pushing down onto drain
connector at the bottom of the washer.
Continue until hose contacts the
ribbed stop on the cabinet.

If you have:

You will need to buy:

Drain hose that is too short

Drain hose, Part No. 388423 and
hose kit, Part No. 285442

Drain hose that is too long

Hose kit, Part No. 285442

A problem with lint clogging

your drain

Drain protector,

Part No. 367031

Parts listed are available from your local Sears store or Sears Service Center.
Call 1-800-366-PART
(1-800-366-7278).

14

For standpipe
systems:

or laundry tub drain

STEP 2. Open yellow, single-wire clamp
with pliers and slide over hooked end
of drain hose to secure the rubber and
corrugated

sections together.

HookedEnd

D. CONNECT INLET HOSES
TO WASHER

Proper connection of your inlet hoses
will allow hot and cold water to enter
your washer properly. It also helps
prevent water damage due to leaks.

Drain Hose

Slip and Fall Hazard
Use new water inlet hoses.
STEP 3. Put hooked end of drain hose
into laundry tub or standpipe. Check
for proper length of drain hose. Rotate
hook to eliminate kinks.
To prevent drain water from going back
into the washer:
• Do not straighten hooked end of drain
hose and force excess drain hose into
standpipe.
• Do not lay excess drain hose in bottom
of laundry tub.

1

Failure to do so can result in head
injury or broken bones.

NOTE: Replace inlet hoses after five
years of use to reduce the risk of hose
failure. Periodically inspect and replace
inlet hoses if bulges, kinks, cuts, wear,
or leaks are found. When replacing
your inlet hoses, mark the date of
replacement on the label with a
permanent marker.
STEP 1. Insert one new, flat washer
(from the parts bag) into each end of
the inlet hoses. Check that washers
are firmly seated in couplings.

0
COUPLING

WASHER

15

STI-P 2. Attach the hose with the red
coupling to the hot water (bottom) inlet
valve. Attaching the red coupling first
makes it easier to tighten connection
with pliers. Screw on coupling by hand.
Make an additional two-thirds turn with
pliers to tighten coupling. DO NOT
OVI--RTIGHTEN; this could damage
the valves.
ColdWater
Inlet Valve

E. CONNECT
TO WATER

INLET HOSES
FAUCETS

STEP 1. Make sure washer basket is
empty. Run water through both faucets
into a bucket or laundry tub to get rid of
particles in the water lines that might
clog hoses. Determine which faucet is
hot and which is cold. Mark the hot water
faucet.

Hot
Water
Inlet
Valve

STEP 3. Attach the hose with the blue
coupling to the cold water (top) inlet
valve. Screw on coupling by hand. Make
an additional two-thirds turn with pliers
to tighten coupling. DO NOT OVERTIGHTEN; this could damage valves.

STEP 2. Attach the hose with the red
coupling to the hot water faucet. Screw
on coupling by hand. Make an additional
two-thirds turn with pliers to tighten coupling. DO NOT OVERTIGHTEN;
this
could damage the coupling.
STEP 3. Attach the hose with the blue
coupling to the cold water faucet.
Screw on coupling to faucet by hand.
Make an additional two-thirds turn with
pliers to tighten coupling. DO NOT
OVERTIGHTEN;
this could damage
the coupling.
STEP 4. Turn on water faucets and
check for leaks. A small amount of
water may enter the washer. You will
drain this later.

If you have:

You will need to buy:

Water faucets beyond the
reach of water fill hoses

2 longer water fill hoses: 6 ft. hoses,
Part No. 76314 or 10 ft. hoses,
Part No. 350008

Parts listed are available from your local Sears store or Sears Service
Call I-800-366-PART
(1-800-366-7278).

16

Y

Center.

= SECURE

DRAIN

HOSE

Securing the drain hose properly will
protect your floors from damage due
to water leakage.
STEP 1. Move washer to its final
location.

-4

If the water faucets and drain standpipe
are recessed, put hooked end of drain
hose in standpipe. Tightly wrap the
shipping strap around the drain hose
and water inlet hoses (not the handles
or stems). Push fastener into the
nearest hole in the shipping strap

I

1
i

J

STEP 2. Use the shipping strap you cut
and removed (without the three cotter
pins) and tightly wrap it around the drain
hose and laundry tub or standpipe. Push
fastener into the nearest hole in the
shipping strap.

ii

Fastener

17
I.

G. LEVEL WASHER

Leveling your washer properly prevents excessive noise and vibration.
To install front legs:
STI-P 1. Prop front of
4 iP,ches). Use a wood
object that will support
washer. If washer was
wall, move the washer
tipping it up.
STI-P
screw
of leg
initial

washer up (about
block or another
the weight of the
placed against a
out slightly before

2. With one of the legs in hand,
lock nut onto leg % inch from top
base. This is the recommended
setting.

STEP 5. Move washer to its final
location.
STEP 6. Tilt washer forward until rear
of washer is at least 3 inches off floor.
You may hear the self-adjusting rear
legs click into place. Lower washer to
floor. Check levelness of the washer
by placing a level on top of the washer,
first side-to-side; then front-to-back.

3/8"
r

hi
STEP 3. Screw' leg into washer base by
hand until nut reaches washer base.
Repeat for other leg.

v

I

STEP 7. If washer is not level, prop
up the front of the washer and adjust
the legs up or down as necessary. Lower
washer and reset self-adjusting
rear legs
(as in Step 6). Repeat Step 7 until the
washer is level.
STEP 8. When washer is in its final
location and level, use a 9/18-inch openend wrench to turn nuts on front legs
tightly against washer cabinet. If nuts are
not tight against washer cabinet, the
washer may vibrate.

STEP 4. Tilt washer backward until
front of washer is off the wood block.
Remove wood block. Gently lower
washer to floor.

18

:iEVIEW INSTALLATION

Take a few minutes to complete
this checklist. It will help assure you
that you have a proper installation
and increase your satisfaction with
your Kenmore washer.
[] Check electrical requirements.
Be sure you have correct electrical
supply and recommended grounding
method.

[] Check that:
• The washer is level.
• The nuts on the front legs are tight.
[]

[] Check that you have:

Check that the water faucets are
turned on.

• All the tools you started with.
• Removed

all packaging

• Removed shipping
three cotter pins.

materials.

strap with

• Installed all parts listed on
pages 6-8.

FINAL STEPS
[] Plug power supply cord into
grounded outlet.
[]

Remove the blue protective film on
the console and any tape remaining
on washer.

[] Take a few minutes and read the
Operating Instructions (pages 20-27)
to fully understand your new washer.
Then, start the washer and allow it
to complete the NORMAL Cycle.

19

STARTING WASHER

To get the maximum cleaning and
fabric care from your washer, please
read and follow these instructions.
NOTE: The drawings in this section
show the basic features of all models
covered by this manual. Refer to the
su#plied "Feature Sheet" for your
washer's particular features.

STEP 1. Add measured detergent
directly into washer basket Then place
a load of sorted clothes in the washer.
STEP 2. (OPTIONAL STEP) If desired,
add measured liquid chlorine bleach to
the liquid bleach dispenser (if available);
(see page 25).
STEP 3. (OPTIONAL STEP) If desired,
add measured liquid fabric softener to
the fabric softener dispenser (if available'j
(see page 26).
STEP 4. Close washer

lid.

STEP 5. Set WATER LEVEL Control O
based on the size of your wash load.
STEP 6. Set the WATER TEMPERATURE
Control.
Explosion

Hazard

STEP 7. Set RINSE OPTIONS

Never place items in the washer
that are dampened with gasoline
or other flammable fluids.
No washer can completely
remove oil.
Do not dry anything that has ever
had any type of oil on it (including
cooking oils).
Failure to follow these instructions
can result in death, explosion,
or fire.

(if available); _

Control

(see page 23).

STEP 8. Push the Cycle Selector Control
(Timer) Knob_
and turn to the right. Set
cycle and time according to the type of
fabric in the load (see page 22).
STEP 9. Pull the Cycle Selector Control
(Timer) Knob out. The dial will rotate
as the cycle progresses. The knob will
not rotate.

STOPPING/RESTARTING

WASHER

• To stop the washer at any time, push
the Cycle Selector Control (Timer)
Knob in.
• Pull the knob out to restart.

WATER

LEVEL

WATER

TEMPERATURE

RINSE

OPTIONS

,Rjw,
s,

e

....

. ii,o
PERMANENT

PRESS

_o

_

_ .....

s,,_oFrt

SET WATER

LEVEL

SET WATER

CONTROL

TEMPERATURE

CONTROL
Your washer lets you select a wash and
rinse water temperature setting based
on the type of load you are washing.

This control gives you the flexibility
to
save water when washing
small loads.

Some washers
warm rinses:

allow you to select

• Using warm rinse water will leave
loads dryer after the spin cycle than if
you use cold rinse water. However,
warm rinses may increase wrinkling
when line drying.
• In cold climates, warm rinse water
also provides a more comfortable
temperature for handling the wash
load.

Your washer lets you select a water
setting based on the size of your wash
load.
• For normal loads, start with the
MEDIUM LOAD Setting. Adjust up
or down depending on your load.
Clothes should move freely and roll
toward the agitator.
• To change to a higher water level
setting after the washer has started to
agitate,, turn the knob to the desired
new setting.

WATER TEMPERATURE

WARM
COLD

WATER LEVEL

WARM
WARM

COLD

f

COLD

HOT
•

COLD

MEDIUM
LOAD

LOAD
SMALL•

@

•

LOAD
LARGE

SELECTING
W=
rater
Temp ature
HOT
130°F r above

WATER TEMPERATURES

Suggested Fabrics

Comments

• Work clothes
• Sturdy whites/
colorfast pastels
• Diapers

• Best cleaning for heavily soiled items
• Removesoils, perspiration,greasy soils,
and stains
• Preventsgraying or yellowing

WARM
90 °-110°F

Dark/non-colorfast colors
Permanent press items
Nylon, polyester, acrylics,
silks, woolens
Knits/delicate fabrics

•
•
•
•

Best for moderately soiled to lightly soiled items
Safe for most fabric finishes
Less fading and dye bleeding
Reduces wrinkling

COLD*
70o.90CF

Extra-sensitive colors
Non-colorfast items
Hand washables

• Best for very lightly soiled items
• Saves hot water

*In wash water temperatures
colder than 70°F detergents do not dissolve well. Also, soils may
be difficult to remowa and some fabrics may retain wear wrinkles and have increased pilling the formation of small lint-like balls on the surface of garments. Pilling is the natural result of
wearing and washing of garments.
21

SEITING

YOUR

SELECTOR

CYCLE

(TIMER)

NOTE: When the timer reaches PAUSE,
the washer will drain and pause for no
more than two minutes while some of the
wash water is drained and replaced with
rinse water.

CONTROL

Use this control to choose the agitation
time and to start the washer. Each cycle
is designed with the wash and spin
speeds that are appropriate for the fabrics
and soil levels in your wash load.

NORMAL
Use this cycle to get up to 10 minutes
of wash time for normally soiled cottons
and linens.

• For heavy soil and sturdy fabrics, use
the full time (SUPER or REGULAR
if indicated).

• Wash combines fast and slow speed
agitation with fast spin speeds to
shorten drying time.

• For light soil and delicate fabrics, use
less time (SHORT if indicated).

• Selecting REGULAR gives you fast
agitation speeds initially, then the washer
steps down to a slow agitation speed.

NOTE: Do not wash garments labeled
Hand Wash in your washer. Garments
that are labeled Hand Wash have:
• A fiber or construction
sensitive to agitation.

• Selecting SHORT gives you slow
agitation speed.

that is

HEAVY DUTY

• Sensitive dyes that may bleed.

Use this cycle to get up to 14 minutes
of wash time for sturdy or heavily soiled
loads.

Follow care label directions for drying.
Items that may shrink should be dried
flat. Block these items by gently stretching to original measurements.
Woolens
tend to shrink more the first time they
are washed.
PERMANENT

• Wash combines fast speed agitation and
fast spin speeds.
PREWASH (on some models)
Use this cycle to get up to 4 minutes of
agitation to help remove heavy soils and
stains that need pretreatment. PREWASH
Cycle should be followed by a HEAVY
DUTY, NORMAL, or PERMANENT
PRESS Cycle with additional detergent.

PRESS

You can select up to 10 minutes
wash time.

of

DELICATE
Use this cycle to get up to 6 minutes
of wash time for lingerie and loosely
knit items.

SOAK (on some models)
SOAK Cycle features 4 minutes of agitation followed by an unlimited soak time
to help remove heavy soils and stains
that need pretreatment. You will need
to reset the washer to a SPIN setting to
remove water. SOAK Cycle should be
followed by a HEAVY DUTY, NORMAL,
PERMANENT PRESS or PREWASH
Cycle with additional detergent.

The PERMANENT
PRESS/DELICATE
Cycles include a load cooling process
that reduces wrinkling compared to
other cycles.
• Wash combines slow speed agitation for
gentle soil removal and slow spin speeds
to reduce wrinkling.

NOTE: We do not recommend hot water
for soaking. It may set some stains.
HEAVY

DUTY

14/--

PREWASH
SOAK

_

NORMAL
DEUCATE
PERMANENT

REGULAR

PRESS--

10

SHORT

AUTOMATIC

STEP 4. Set the Cycle Selector Control
(Timer) Knob to a RINSE setting:

2ND RINSE

• For fast agitation and spin, use the
HEAVY DUTY Cycle.
A second rinse will remove more
detergent residue. It is especially
benefiicial if extra detergent has
been used to remove heavy soils.
Washers with a RINSE OPTIONS
Control allow you to automatically
add a second rinse to the HEAVY

• For slow agitation and spin, use the
PERMANENT PRESS Cycle.
• For slow agitation and fast spin, use
the NORMAL Cycle.
STEP 5. Pull Cycle Selector Control
(Timer) Knob out to start washer.
SUPER
14/

DUTY Cycle.

10 ---

REGULAR
SHORT

Simply set the RINSE OPTIONS Control
on 2ND RINSE before you start the
washer. You won't have to come back
to select a second rinse.
/2ND

RINSE OPTIONS

_

RINSE

SPIN

NORMAL
REGULAR
_-

SPIN

ONE RINSE
ALL

SHORT

2ND RINSE

CYCLES

HEAVY
CYCLE

DUTY
ONLY

SPIN ONLY
A drain and spin may help shorten drying
times for some heavy fabrics or specialcare items by removing excess water.
STEP 1. Set RINSE OPTIONS
(if available)

Control

to ONE RINSE.

STEP 2. Set the Cycle Selector Control
(Timer) Knob to a SPIN setting:
MANUAL

RINSE

AND

• For fast spin, use the NORMAL

SPIN

When using extra detergent for heavily
soiled clothes, or washing special-care
items you may find an extra rinse and
spin is needed.
STEP 1. Set WATER

Cycle.

• For slow spin, use the PERMANENT
PRESS Cycle.
STEP 3. Pull the Cycle Selector Control
(Timer) Knob out to start washer.

LEVEL Control.

STEP 2. Set WATER TEMPERATURE
Control.
STEP' 3. Set RINSE OPTIONS
(if available) to ONE RINSE.

I

SUPER
14/"

10

--

REGULAR
--SHORT

Control

2ND

R3NSE

NORMAL
REGULAR
_--

SHORT

23

SELF-CLEANING

LINT

FILTER

Lint is filtered from the load
automatically--there's
cleanup.

no messy

Your washer features a self-cleaning
filter that traps lint from the water while
the washer is washing and deep rinsing
the laundry. The trapped lint is flushed
down the drain automatically. You don't
haw. _ to clean the filter.

DUAL-ACTION"

AGITATOR

The Kenmore DUAL-ACTION'" Agitator
gives you flexible fabric care for even
your largest loads.
The best cleaning action in your washer
takes place at the bottom where the
agitator vanes move back and forth to
flex the fabric, loosening
the soil.
The upper portion of
the agitator moves in
only one direction to
help you wash larger
loads. The clockwise
rotation of the agitator
forces the clothes
on top down to the
bottom where most
of the cleaning
action takes
place.

AGITATORS
Your Kenmore washer will have one of
the three agitators shown on this page.
STRAIGHT

VANE

AGITATOR
This agitator is found
in Kenmore extralarge capacity
washers. Its design
is well-suited to
handle your
_

everyday

loads.

_

//
[
\

'"11
....
1Ill
IIII
IIII )
I!11 !
J_ --,

DOUBLE ROLL-OVER
DUAL-ACTION'"
AGITATOR
This agitator operates
identically to the
DUAL-ACTION"

Vanes
/I

Agitator and adds
__:_/
special vanes to help
I[ \7'_---_
push the clothes down
,_%_t(_
qT-in a spiraling pattern,
(" _/_'_ _-_
displacing the clothes
rr_>.._l
that are on the bottom
_--_
with a "roll-over"
i__:'_"
motion. These
ill
Pll
uniquely designed
SY/
I\k"-,,
vanes are more
[//
/
I \
efficient in getting .,.f_/
.)
[,
the clothes to
( [j
_\
"roll" down to
k_,.._
"_,)
where they are
cleaned.

UNDERSTANDING
WASHER
SOUNDS

NORMAL

Your new washer may make sounds that
your old one didn't. Because the sounds
are unfamiliar, you may be concerned
about them.
The following describes some of the
normal sounds you may hear and what
causes them.
During Washing
When you select a small load size setting for a small wash load, your washer
has a lower water level. With this lower
water level, you may hear a clicking sound
from the upper portion of the agitator.
During Drain
The rate that water is drained from your
washer depends on your installation. If
water is drained quickly from the washer,
you may hear air being pulled through
the pump. This happens during the end
of draining.

USING THE LIQUID CHLORINE
BLEACH
DISPENSER
(some

models)

Automatically
dilutes bleach to
ensure the cleanest and brightest
loads.
Always measure liquid chlorine bleach.
Use a measuring cup, do not guess.
Do not pour directly from bottle. Never
use more than 1 cup for a full load.
Use less with smaller loads. Follow
manufacturer's directions for safe use.
A cup with a pouring spout will help
you avoid spilling.

After [)rain and Before Spin
When the cycle changes from draining
to spinning, you may hear a noise as the
gearcase shifts.

After loading the washer, pour measured
liquid chlorine bleach carefully into the
dispenser.
• Do not let bleach splash, drip, or run
down into washer basket. Undiluted
bleach will damage any fabric it touches.
° Start the washer. Bleach will be diluted
automatically before it comes in contact
with the wash load.
NOTE: Do not use this dispenser to add
powdered chlorine or color-safe bleach
to your wash load. The dispenser is for
liquid chlorine bleach only.

o o OOVo o_
o
o o co
°°
O°o
oo
oO°oo

o ou
o
o

Liquidchlorine
bleachdispenser

oOooOCoO°

°°°°°°

25

USING THE
SOFTENER

LIQUID FABRIC
DISPENSER

(some models)
After loading the washer, measure and
add the recommended amount of fabric
softener into the dispenser. Follow
manufacturer's
directions.
NOTE: Pouring too much fabric softener
into the dispenser will cause the fabric
softener to dispense instantly into the
load due to siphoning action. This instant
"dump" could damage fabrics and will
make it appear that your dispenser is not
working correctly.

To Remove the Fabric Softener
Dispenser for Cleaning
STEP 1. Pull the blue lock ring up,
then remove dispenser from agitator
by pulling up.
STEP 2. Flush the dispenser
warm water.

with

To Replace the Fabric Softener
Dispenser
STEP 1. Be sure the blue lock ring
is pulled up. Starting at an angle (see
illustration), push the bottom of the
dispenser down on the agitator top.
STEP 2. When the dispenser is
seated on the agitator, push the blue
lock ring down until it snaps in place.
It must fit tightly.
,Liquid fabricsoftener
dispenser

Bluelockring

• Add warm water to fill the dispenser
until it reaches the crossed opening at
the bottom of the funnel-shaped
portion
of the dispenser.
• Fabric softener is dispensed into the
first deep rinse water automatically.
NOTE: Fabric softeners are not compatible with detergents. This dispenser
should never be used in the PREWASH
Cycle since it would dispense fabric
softener into a wash load that has not
been rinsed. Undiluted fabric softener
spilled on fabric may result in spots that
look like oil stains.
If you ever use your dispenser this way
by mistake, rewash the load with extra
detergent to remove these deposits.

26

JNDERSTANDING
N EACH CYCLE

WHAT HAPPENS

PERMANENT
PRESS/
DELICATE

HEAVY DUTY

NORMAL

Fill to
selected level

Wash
selected time

selected level
Fill to

Fill to
selected level

_
_

Wash

•
Wash
selected time

_

selected time
Drain-

•

no spin

•

_

Drain -

Pa_ial
Drain

i_

no spin
•

Spin

Spin

Fill to
selected level

Pause

Fill for
cool down

Fill to
selected level

Rinse

Rinse
Drain no spin

Wash

Drain -

Drain no spin

Spin

no spin
Spin

Off or
2ND RINSE

Spin

Off
Fill to
selected level

PREWASH
selected level
Fill to

Rinse

Drain no spin

Spin

Off

SOAKFill to
selected

selected
Washtime
•

_

level

•

/I

Agitate

_

Soak
(reset to SPIN to
drain washer)

_

I|

Drainno spin

Spin
Off
(reset to wash
cycle and time)
27

PRI--PARING CLOTHES
FOR WASHING

Follow these recommendations
to help you prolong the life of
your garments;.
• Close zippers, snaps, and hooks to
aw)id snagging other items. Remove
pir_s, buckles, and other hard objects
to avoid scratching the washer interior.
Remove non-washable trim and
ornaments.
• Empty pockets and turn them
inside out.
• Turn down cuffs, brush away lint
and dirt.
• Turn synthetic
aw)id pilling.

knits inside out to

Tie, strings and sashes so they will
not tangle.
Mend tears, loose hems, and seams.
Treat spots and stains.
Stained or wet garments should be
washed promptly for best results.

28

SORTING
• Separate heavily soiled items from
lightly soiled ones, even if they
would normally be washed together.
Separate lint givers (towels, chenille)
from lint takers (corduroy, synthetics,
permanent press). When possible,
turn lint givers inside out.
• Separate dark colors from light colors,
colorfast items from non-colorfast items.
• Sort by fabric and construction
(sturdy cottons, knits, delicate

items).

LOADING

LOADING

SUGGESTIONS

For these suggested full-sized loads,
set the WATER LEVEL Selector to the
highest water level setting.
Proper loading of your washer contributes to proper cleaning and fabric
care and reduces machine noise.
• Drop items into washer loosely. Fill
to the top of the basket (top row of
holes). Do not wrap items around the
agitator. Items should move easily
through wash water for best cleaning
and wrinkle-free results. Items should

SUPER CAPACITY

PLUS WASHERS

Heavy Work
Clothes

Towels

4 jeans

10 bath towels

4 workpants
4 workshirts

10 hand towels

3 sheets
(1 king, 2 twin)

14 wash cloths

4 pillowcases

2 sweatshirts

3 shirts

2 sweatpants

3 blouses
9 T-shirts
9 shorts

sink and reappear later.
• Load washer properly and select correct water level setting. Overloading or
packing the machine, and selecting a
setting too small for the wash load can:
• cause poor cleaning

Mixed Load

10 handkerchiefs

SUPER CAPACITY
Heavy Work
Clothes

Towels

WASHERS
Mixed Load

4 jeans

9 bath towels

3 sheets

• increase wrinkling
• create excessive lint

4 workpants

9 hand towels

(1 king, 2 twin)

2 workshirts

i0 wash cloths

• wear out items faster

1 sweatshirt

2 shirts

1 sweatpants

2 blouses

(because

of pilling)

8 T-shirts

• Load by the amount of space items
take up, not by their weight.
• Mix large and small items in each load.
Load evenly to maintain washer balance.
An off-balance load can make the
washer vibrate during spin.
• Use a higher water level setting to reduce wrinkling with permanent press
clothes and some synthetic knits. These
items should have; more room to move
in the water than heavy items (towels,
jeans).

4 pillowcases

6 shorts
8 handkerchiefs

EXTRA-LARGE CAPACITY PLUS WASHERS
Heavy Work
Clothes

Towels

Mixed Load

3 jeans

7 bath towels

3 workpants

8 hand towels

2 sheets
(1 king, 1 twin)

2 workshirts

9 wash cloths

2 pillowcases

1 sweatshirt

2 shirts

1 sweatpants

2 blouses
6 T-shirts

• Reduce wash time by using a lower
water level setting. Loads with only a
few small items need less wash time.

5 short.';
6 handkerchiefs

EXTRA-LARGE CAPACITY WASHERS
Heavy Work
Clothes

Towels

Mixed Load

2 jeans

6 bath towels

2 sheets

2 workpants
2 workshirts

6 hand towels

(1 king, 1 twin)

8 wash cloths

2 pillowcases

1 sweatshirt

1 shirt

1 sweatpants

1 blouse
4 T-shirts
5 shorts
6 handkerchiefs

29

CLE'ANING

YOUR

WASHER

Proper care of your washer can extend
its life. This section explains how to care
for your washer properly and safely.
Exterior
Wipe up detergent, bleach, and other
spills with a soft, damp cloth or sponge
as they occur. Occasionally
wipe the
outside of the washer to keep it looking
like .,new.
Do riot put sharp or metal objects in your
washer. They can damage the finish.
Check all pockets for pins, clips, money,
bolt.,;, nuts, etc. Do not lay these objects
on your washer after emptying pockets.
Interior
Clean interior with 1 cup of chlorine
bleach mixed with 2 cups of detergent.
Run washer through a complete cycle
using hot water. Repeat process if
necessary.
NOTE: Remove hard water deposits
using only cleaners labeled as washer
safe.

WATER INLET HOSES
Replace inlet hoses after five years
of use to reduce the risk of hose
failure. Periodically inspect and
replace inlet hoses if bulges, kinks,
cuts, wear, or leaks are found. When
replacing your inlet hoses, mark the
date of replacement on the label with
a permanent marker.

WINTER
MOVING

STORAGE
CARE

OR

Install and store your washer where
it will not freeze. Because some water
may stay in the hoses, freezing can
damage your washer. If storing or
moving your washer during freezing
weather winterize it.
To winterize

washer:

1. Shut off both water faucets.
2. Disconnect
hoses.

and drain water inlet

3. Put 1 quart of R.V.-type antifreeze
in the basket.
4. Run washer on a SPIN setting for
about 30 seconds to mix the antifreeze and water. Some of the mixture
will pump out while the washer spins.
5. Unplug the power supply cord.
To use washer

again:

1. Flush water pipes and hoses.
2. Reconnect water inlet hoses.
3. Turn on both water faucets.
4. Reconnect

power supply cord.

5. Run the washer through a complete
cycle with 1 cup of detergent to clean
out antifreeze.
NON-USE

OR VACATION

CARE

Operate your washer only when you
are at home. If you will be on vacation or
not using your washer for an extended
period of time, you should:
• Unplug the power supply cord or turn
off electrical power to the washer.
• Turn off the water supply to the washer.
This helps avoid accidental flooding
(due to a water pressure surge) while
you are away.

Mostlaunderingproblemsare easily
solvedif you understandthe cause.
Checktheselistsforcommonlaundry

andwasherproblems.If you need
furtherassistance,seepage36.

Problem

Possible Cause

Solution

Washer Leaks

Household plumbing is leaking.

Repair plumbing.

Inlet hoses not tight.

Tighten hoses (see "INSTALLATION_'
Sections D & E).

Inlet hose washers not
properly seated.

Reseat washers
(see "INSTALLATION;' Section D).

Drain hose not properly
clamped or is off.

Clamp drain hose
(see "INSTALLATION_' Section C).

Drain is clogged.

Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17 gallons of water per minute.

Tub moved forward during
unloading, causing water
to deflect off of tub ring.

Ensure tub is centered before
starting washer.

Unit not level causing water
to deflect off of tub ring.

Ensure front feet are installed and
nuts are tightened. Level washer.
Reset rear legs (see "INSTALLATION,"
Section G).

Load is unbalanced. Spray
rinses are deflecting off of load.

Redistribute the load.

Washer is overloaded. Fills

Reduce load size.

o_ spray rinses are deflecting
off of toad.
Won't Drain/
Won't Spin/
Wet Loads

Drain hose is kinked
or clogged.

Straighten or unplug hose
(see "INSTALLATION;' Section C).

Correct operation of
neutral drain,

After a wash or rinse, the washer will
drain without spinning. After draining.
the spinning begins.

Lid is open.

Close the lid.

Drain hose is more than
96 inches above floor.

Lower drain hose
(see "INSTALLATION," Section C).

Too much detergent excessive sudsing.

Use less detergent.

Wrong cycle for load
being washed,

Choose a cycle with a higher spin
speed (see "OPERATION").

31

Problem

Possible Cause

Solution

Won't Drain/
Won't Spin/
Wet Loads
(cont.)

Low voltage or using
an extension cord.

Check electrical source or call
electrician. Do not use extension
cords.

Cold rinses.

Cold rinses leave loads wetter than
warm rinses. This is normal.

Continues

Drain hose is less than

Raise the drain hose

to Fill/
Continues
to Drain/
Cycle Stuck

39 inches above floor.

(see "INSTALLATION; Section C).

Drain hose fits tightly into
standpipe.

Adjust drain hose for loose fit
(see "INSTALLATION; Section C).

Drain hose taped into
standpipe.

Do not seal off drain hose with tape.
The drain hose needs an air gap.

Load is unbalanced.

Redistribute load.

Washer is not level.
Rear leveling legs not set.

Level washer. Reset rear legs
(see "INSTALLATION; Section G).

Nuts on front feet not tight.

-13ghtennuts
(see "INSTALLATION; Section G).

Yellow shipping strap with
cotter pins not completely
removed.

Remove strap with cotter pins
(see "INSTALLATION; Section B).

Floor not strong enough
to support washer.

Relocate washer
(see "INSTALLATION," Section A).

Gears engaging after drain
and before spin.

This is normal.

Upper part of agitator clicks
during wash.

This is normal.

Water inlet valve
screens are plugged.

Clean screens.

Water is turned off.

Turn on water.

Hot and cold hoses are
reversed.

Reverse hoses (see "INSTALLATION;
Sections D & E).

Inlet hose is kinked.

Straighten hoses.

-Nmer dial is not lined up.

Turn timer knob to the right slightly
and pull to start.

Power cord not plugged in.

Plug in power cord.

Washer Makes
Noise

Won't Fill/
Won't Rinse/
Won't Agitate/
Wrong
Temperature

Problem

Possible

Machine
Stops

Power cord not plugged in.

Plug in power cord.

No power at plug.

Check electrical source or call
electrician.

Fuse blown or circuit
breaker open.

Replace fuse or reset circuit breaker.
If problem continues, call electrician.

Using an extension cord.

Do not use extension cords.

Timer is not lined up.

Turn timer to the right slightly
and pull to start.

Timer knob not pulled out.

Set and pull out knob.

Washer at pause in
PERMANENT PRESS Cycle
(approximately two minutes).

Allow cycle to continue
(see "OPERATION").

Machine is overloaded.

Wash smaller loads.

The top of the agitator moves
only in one direction.

This is normal.

The top of the agitator is loose.

This is normal.

Water Level
Too Low/Not
Completely
Filling

The top of the agitator is much
higher than the highest water
level. This creates a perception
of the washer not being full.

This is normal.

Tub is
Crooked

rub pulled forward when
unloading,

Ensure tub is centered before
starting washer.

Tub moves.

This is normal.

Unit not level.

Ensure front feet are installed and

Agitator Not
Working

Cause

Solution

nuts are tightened. Level washer.
Reset rear legs (see "INSTALLATION;
Section G).
Lint on Load

Improper sorting.

Sort lint givers from lint takers
and by color.

Overloading.

Lint can be trapped in load if
overloaded. Wash smaller loads.

Paper or tissue in pockets.

Clean out pockets before washing.

Not enough detergent.

Use enough detergent to
hold lint in water.

Detergent not dissolving.

Use wash water warmer than 70°F.

33

Y

Problem

Possible Cause

Solution

Tearing

Overloading. Improper
use of washer,

Loads should move freely during
wash. Wash smaller loads.

Improper use of chlorine
bleach. Undiluted bleach
will damage fabrics.

Do not pour chlorine bleach directly
on load. Wipe up bleach spills.

Sharp items not removed
from pockets; fasteners
not fastened.

Clean out pockets before washing.
Zip zippers before washing.

Items damaged before
washing,

Mend rips and broken threads in
seams before washing.

Improper use of fabric
softener in washer or dryer,

Dilute fabric softener and add to
deep rinse only.

Iron in water (rust).

Install an iron filter.

Under use of detergent causing
soil to be redeposited,

Use enough detergent to remove
soil and hold it in suspension.

Dye transfer due to not
sorting loads properly,

Sort dark clothing from whites
and lights.

Dye transfer due to not
unloading washer promptly,

Unload the washer as soon as
it stops.

Not removing load promptly.

Unload the washer as soon as it stops.

Wrong cycle for fabrics
being washed,

Use cold rinses and cycles with slow
spin speeds to reduce wrinkling.

Overloading.

Loads should move freely during
wash. Wash smaller loads.

Staiins on
Load

Load is
Wrinkled

Wash water not warm enough to
If safe for fabric, use warm or hot wash
relax wrinkles. Using warm rinses, water. Use cold rinse water.

Load is
Tangled/
Twisted

Clogged
Dispensers/
Bleach
Leaking/
Bleach on
Wrong Loads

Hoses reversed.

Reverse hoses (see "INSTALLATION;'
Sections D & E).

Overloading.

Loads should move freely during
wash. Wash smaller loads.

Clothes wrapped around
agitator,

Do not wrap items around agitator
when loading the washer.

Not diluting softener.

Dilute fabric softener in dispenser.

Use of color-safe bleach in
chlorine bleach dispenser,

Add color-safe bleach directly to the
basket. Do not use chlorine bleach
dispenser.

Improper use of chlorine bleach.

Always measure bleach before adding
to the dispenser. Carefully pour into
the dispenser. Wipe up bleach spills.

KENMORE

WASHERS

We Service What We Sell
"We Service What We Sell" is our
assurance you can depend on Sears
for servi,_.e. Your washer has added
value when you consider that Sears
has service units nationwide, staffed
with professional technicians specifically
trained on Sears appliances and having
parts, tools and equipment to ensure
that we meet our pledge to you...
"We Service What We Sell;'
Sears Maintenance
Agreement
Maintain the value of your Kenmore
washer 'with a Sears Maintenance
Agreement. Kenmore washers are
designed, manufactured, and tested
for year.,; of dependable operation. Yet
any appliance may require service from
time to time.

The Sears Maintenance Agreement
• Is your way to buy tomorrow's service
at today's prices.
• Eliminates repair bills resulting from
normal use.
• Allows for as many service calls as
required.
• Provides for service by professional
Sears Trained Technicians.
• Even if you don't need repairs, the
Maintenance Agreement offers an
annual preventative maintenance
checkup at your request!

For more information,
call 1-800-827-6655.

35

Forthe repair or replacementparts you
need delivered directlyto your home
Call 7 am - 7 pm, 7 days a week

1 .-800-366-PART
(1-800-366-7278)

For in-home major brandrepair service
Call 24 hours;a day, 7 days a week

1 .-800-4-REPAIR
(1-800-473-7247)

Forthe locationof a Sears Parts and
Repair Center in yourarea
Call 24 hours a day, 7 days a week

mm

mmmmmm
mmmmmmm

mm
mm

1 .-800-488-1222

For informationon purchasing a Sears
MaintenanceAgreementor to inquire
aboutan existingAgreement
Carl9 am - 5 pro, Monday - Saturday

I

1 .-800-827-6655
When requestingservice or ordering
parts, always give the following
information:
• Product Name • Part Name
• Model Number • Part Number

, WARS
America'sRepairSpecialists



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Page Layout                     : SinglePage
Page Mode                       : UseNone
Producer                        : Goby Monitor Application version 3, 2, 1, 4
Create Date                     : Sat Sep 29 10:37:59 2007
Author                          : 
Title                           : 
Subject                         : 
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