Kenmore 25322052610 User Manual FREEZER Manuals And Guides 1608210L
User Manual: Kenmore 25322052610 25322052610 KENMORE FREEZER - Manuals and Guides View the owners manual for your KENMORE FREEZER #25322052610. Home:Kitchen Appliance Parts:Kenmore Parts:Kenmore FREEZER Manual
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Use & Care Guide Manual de Uso y Cuidado Guide d’utilisation et d’entretien English / Español / Français Models/Modelos/Modèles: 253.22052* Kenmore ® Convertible Refrigerator/Freezer Congelador/refrigerador convertible Congélateur/réfrigérateur convertible * = color number, número de color, numéro de couleur P/N A05525701 (1603) Sears Brands Management Corporation Hoffman Estates, IL 60179 U.S.A. www.kenmore.com www.sears.com Sears Canada Inc. Toronto, Ontario, Canada M5B 2C3 www.sears.ca ® Record Model/ Serial Numbers Important Safety Instructions Please read and save these instructions used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death. This Use & Care Guide provides specific operating instructions for your model. Use your unit only as instructed in this guide. These instructions are not meant to cover every possible condition and situation that may occur. Common sense and caution must be practiced when installing, operating, and maintaining any appliance. Please record your model and serial numbers below for future reference. This information is found on the serial plate located inside the appliance compartment. DANGER DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Model Number: 253. or Serial Number: Purchase Date: CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. IMPORTANT Use only soap and water to clean serial plate. IMPORTANT Table of Contents Indicates installation, operation, or Record Model/Serial Numbers..................2 maintenance information which is Important Safety Instructions...................2 important but not hazard-related. Warranty Information.............................4 Master Protection Agreements..................5 WARNING First Steps.............................................6 Energy-Saving Tips.................................7 Please read all safety instructions before using your new appliance. Setting the Temperature Control................8 Optional Features...................................8 For Your Safety Care & Cleaning......................................8 • Do not store or use gasoline or other flammable liquids in the vicinity of Before You Call.....................................9 this or any other appliance. Read Safety Precautions product labels for warnings regarding flammability and other hazards. Do not attempt to install or operate • Do not operate the unit in the presence your unit until you have read the safety of explosive fumes. precautions in this manual. Safety items throughout this manual are labeled with • Remove and discard any spacers used to a Danger, Warning, or Caution based on secure the shelves during shipping. Small objects are a choke hazard to children. the risk type. • Remove all staples from the carton. Definitions Staples can cause severe cuts and also destroy finishes if they come in contact This is the safety alert symbol. It is with other appliances or furniture. 2 Important Safety Instructions Child Safety its own dedicated 115 Volt, 60 Hz., AC only electric outlet. The power cord of the appliance is equipped with a threeprong grounding plug for your protection against electrical shock hazards. It must be plugged directly into a properly grounded three-prong receptacle. The receptacle must be installed in accordance with local codes and ordinances. Consult a qualified electrician. Do not use an extension cord or adapter plug. • Do not pinch, knot, or bend the cord in any manner. • Never unplug the appliance by pulling on the power cord. Always grip the plug firmly, and pull straight out from the receptacle to prevent damaging the power cord. • Unplug the appliance before cleaning and before replacing a light bulb to avoid electrical shock. • Performance may be affected if the voltage varies by 10% or more. Operating the unit with insufficient power can damage the motor. Such damage is not covered under the warranty. • Do not plug the unit into an outlet controlled by a wall switch or pull cord to prevent the appliance from being turned off accidentally. Destroy or recycle the carton, plastic bags, and any exterior wrapping material immediately after the unit is unpacked. Children should never use these items to play. Cartons covered with rugs, bedspreads, plastic sheets or stretch wrap may become airtight chambers and can quickly cause suffocation. Proper Disposal of your Appliance Risk of child entrapment Child entrapment and suffocation are not problems of the past. Junked or abandoned appliances are still dangerous – even if they will sit for “just a few days.” If you are getting rid of your appliance, please follow the instructions below to help prevent accidents. Before you throw away your old unit: • Remove door. • Leave shelves in place so children may not easily climb inside. • Have refrigerant removed by a qualified service technician. IMPORTANT NOTE Your old unit may have a cooling system that used CFCs or HCFCs (chlorofluorocarbons or hydrochlorofluorocarbons). CFCs and HCFCs are believed to harm stratospheric ozone if released to the atmosphere. Other refrigerants may cause harm to the environment if released to the atmosphere. If you are throwing away your old unit, make sure the refrigerant is removed for proper disposal by a qualified technician. If you intentionally release refrigerant, you may be subject to fines and imprisonment under the provisions of environmental legislation. Turning the temperature control to OFF turns off the compressor, but does not disconnect the power to the light bulb or other electrical components. WARNING Avoid fire hazard or electric shock. Do not use an extension cord or an adapter plug. Do not remove any prong from the power cord. Grounding type wall receptacle Do not, under any circumstances, cut, remove, or bypass the grounding prong. WARNING These guidelines must be followed to ensure that safety mechanisms in this unit will operate properly. Electrical information Power cord with 3-prong grounded plug • The appliance must be plugged into 3 Warranty Information KENMORE LIMITED WARRANTY FOR ONE YEAR from the date of sale this appliance is warranted against defects in material or workmanship when it is correctly installed, operated and maintained according to all supplied instructions. WITH PROOF OF SALE, a defective appliance will receive free repair or replacement at option of seller. For warranty coverage details to obtain free repair or replacement, visit the web page: www.kenmore.com/warranty This warranty applies for only 90 DAYS from the sale date in the United States, and is void in Canada, if this appliance is ever used for other than private household purposes. This warranty covers ONLY defects in material and workmanship, and will NOT pay for: 1. Expendable items that can wear out from normal use, including but not limited to filters, belts, bags or screw-in base light bulbs. 2. A service technician to clean or maintain this appliance, or to instruct the user in correct appliance installation, operation and maintenance. 3. Service calls to correct appliance installation not performed by Sears authorized service agents, or to repair problems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation. 4. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service agents, including installation that was not in accord with electrical, gas or plumbing codes. 5. Damage to or failure of this appliance, including discoloration or surface rust, if it is not correctly operated and maintained according to all supplied instructions. 6. Damage to or failure of this appliance, including discoloration or surface rust, resulting from accident, alteration, abuse, misuse or use for other than its intended purpose. 7. Damage to or failure of this appliance, including discoloration or surface rust, caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product. 8. Damage to or failure of parts or systems resulting from unauthorized modifications made to this appliance. 9. Service to an appliance if the model and serial plate is missing, altered, or cannot easily be determined to have the appropriate certification logo. Disclaimer of implied warranties; limitation of remedies Customer’s sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Seller shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you. This warranty applies only while this appliance is used in the United States or Canada*. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. * In-home repair service is not available in all Canadian geographical areas, nor will this warranty cover user or servicer travel and transportation expenses if this product is located in a remote area (as defined by Sears Canada Inc.) where an authorized servicer is not available. Sears Brands Management Corporation, Hoffman Estates, IL 60179 Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3 4 Master Protection Agreements Congratulations on making a smart purchase. Your new Kenmore® product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That’s when having a Master Protection Agreement can save you money and aggravation. The Master Protection Agreement also helps extend the life of your new product. Here’s what the Agreement* includes: Parts and labor not just for repairing defects, but to help keep products operating properly under normal use. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage— real protection. Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can trust will be working on your product. Unlimited service calls and nationwide service, as often as you want us, whenever you want us. “No-lemon” guarantee – replacement of your covered product if four or more product failures occur within twelve months. Product replacement if your covered product can’t be fixed. Annual Preventive Maintenance Check at your request – no extra charge. Fast help by phone – we call it Rapid Resolution – phone support from a Sears representative on all products. Think of us as a “talking owner’s manual.” Power surge protection against electrical damage due to power fluctuations. $250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer. Rental reimbursement if repair of your covered product takes longer than promised. 25% discount off the regular price of any non-covered repair service and related installed parts. Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online. The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today! Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655. * Coverage in Canada varies on some items. For full details call Sears Canada at 1-800361-6665. Sears Installation Service For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. call 1-844-553-6667, and in Canada call 1-800-469-4663. 5 First Steps This Use & Care Guide provides general installation and operating instructions for your model. We recommend using a service or kitchen contracting professional to install your appliance. Use the unit only as instructed in this Use & Care Guide. Before starting the appliance, follow these important first steps. NOTE The exterior walls of the appliance may become quite warm as the compressor works to transfer heat from the inside. Temperatures as much as 30°F warmer than room temperature can be expected. For this reason it is particularly important in hotter climates to allow enough space for air circulation around your unit. Location • Choose a place that is near a grounded, non-GFCI, electrical outlet. Do Not use an extension cord or an adapter plug. • For the most efficient operation, the unit should be located where surrounding temperatures will not drop below 0°F (-18°C) or exceed 110°F (43°C). Additional compressor heaters are not recommended. Models with electromechanical temperature control should not be located where the surrounding temperature drops below 40°F (4°C). These models do not have the automatic freeze control option to prevent refrigerated food from freezing. • Allow space around the unit for good air circulation. Leave a 3” (75 mm) space on all sides of the appliance for adequate circulation. Leveling The unit must have all bottom corners resting firmly on a solid floor. The floor must be strong enough to support a fully loaded appliance. NOTE It is Very Important for your appliance to be level in order to function properly. If the unit is not leveled during installation, the door may be misaligned and not close or seal properly, causing cooling, frost, or moisture problems. To Level Your Appliance: Adjust the front leveling feet so that the front of the appliance is slightly higher above the floor than in the back. To test the angle, the door should swing closed at a light touch from a halfway open position. 3” (75 mm) Air Space Cleaning (Prior to use) • Wash any removable parts, the appliance interior, and exterior with mild detergent and warm water. Wipe dry. Do not use harsh cleaners on these surfaces. • Do not use razor blades or other sharp instruments, which can scratch the appliance surface when removing adhesive labels. Any glue left from the tape can be removed with a mixture of warm water and mild detergent, or touch the residue with the sticky side of tape already removed. Do not remove the serial plate. 3” (75 mm) 3” (75 mm) 3” (75 mm) 6 First Steps of the support onto the rear shelf rod. 9. Rotate the support-hanging basket up to bring the front end over the front shelf rod. Slide forward to locate front of support-hanging basket over front of shelf rod. Push down on support until it snaps into place. To install the handle clips to the basket: 1. Place the basket on a firm, flat surface. 2. With the narrow side of the handle clip on the inside of the basket, snap the handle clip to the recessed area in the basket. 3. Once the inside surface snaps in place, continue the process by rolling the handle clip slightly outward and pressing down firmly to snap onto the outside surface. If installed incorrectly, the handle clip will not lay flat. CAUTION To allow door to close and seal properly, DO NOT let food packages extend past the front of shelves. Repositioning the Mid-Level Basket (some models): 1. To remove the support-hanging basket, press upward on underside of front of support to release from shelf rod. 2. Rotate front under the shelf, and then slide support-hanging basket forward to remove from back shelf rod. 3. To remove shelf grommet, slide away from wall, then pull from rod. 4. Repeat steps 1-3 for other side. 5. With the shelf installed, press the 2 shelf grommets down onto the rod that is anchored into the appliance wall (located in the back only). Be sure to keep the larger end of the shelf grommets away from the wall. Door Removal 6. Push the shelf If door must be removed: grommets onto 1. Gently lay the unit on its back, on the shelf rod until a rug or blanket. firmly seated. 2. Remove 2 base screws and base panel. 7. Slide the shelf 3. Remove wire from clips on bottom grommets of cabinet if required. into the wall 4. Unplug connector, if required, by grommets holding the cabinet connector already in the in place and pulling the door unit wall until connector out. they are flush. 5. Remove bottom hinge screws. 8. Guide the support-hanging basket underneath 6. Remove plastic top hinge cover. the shelf, inserting the slotted end 7. Remove screws from top hinge. 8. Remove top hinge from cabinet. 7 First Steps Optional Features 9. Remove door and bottom hinge from cabinet. 10. To replace door reverse the above order, and securely tighten all screws to prevent hinge slippage. NOTE Your appliance may have some or all of the features listed below. Become familiar with these features and their use and care. Base Screw Temperature Control Harness Restraint Electromechanical Temperature Control (some models) • Converting Between Refrigerator and Freezer: The convertible model can operate as either a freezer or a refrigerator. The electromechanical temperature control provides this adjustment and is located inside the appliance. The temperature is factory preset to provide satisfactory food storage temperatures. However, the temperature control is adjustable to provide a range of temperatures for your personal satisfaction. • Adjusting the Temperature Setting: To adjust the temperature setting, turn the temperature control knob clockwise or counterclockwise. When the dial indicator is in the “fridge” section, the unit is in refrigerator mode. Turning past that section into the “freezer” portion, selects the freezer mode. Allow several hours for the temperature to stabilize between adjustments. • Powering Off: To shut off cooling to the unit, turn the temperature control knob clockwise all the way to the OFF position. Electronic Temperature Control (some models) • Converting Between Refrigerator and Freezer: The convertible model can operate as either a freezer or a refrigerator. The selection is made by pressing and holding the down “v” and “set” buttons on the control panel. The display will indicate whether it is in the Hinge Screws Wire Door Connector Cabinet Connector Setting the Temperature Control Cool Down Period For safe food storage, allow 4 hours for the appliance to cool down completely. The unit will run continuously for the first several hours. When using the appliance as a freezer, foods that are already frozen may be placed in the freezer after the first 2 or 3 hours of operation. Unfrozen foods should NOT be loaded into the freezer until freezer has operated for 4 hours. When loading freezer, freeze only 3 pounds of fresh food per cubic foot of freezer space at one time. Distribute packages to be frozen evenly throughout the freezer. It is not necessary to turn the control knob to a colder setting while freezing food. 8 Optional Features refrigerator or freezer mode. the indicator is highlighted next to “Express Chill”. The unit will be in Express Chill mode for 72 hours and will show a snowflake indicator on the control panel to indicate that it is in Express Chill mode. To exit Express Chill mode, enter into the options menu on the control panel and press the “set” button once the indicator is highlighted next to “Express Chill.” The snowflake indicator will disappear from the control panel. Also, Express Chill will always end automatically 72 hours after it has been set. FREEZER REFRIGERATOR ºF ºC HRS LD HIGH TEMP POWER FAIL DOOR AJAR Express Chill Control Lock Power Off Exit ALARM OFF PRESS & HOLD DEMO • Adjusting the Temperature Setting The temperature is factory preset to provide ºF satisfactory ºC food storage temperatures. To adjust the temperature setting, press the up “^” button for warmer temperatures and the down “v” button for colder temperatures. Allow several hours for the temperature to stabilize between adjustments. Control Lock Control Lock can be enabled by entering into the options menu on the control panel and by pressing the “set” button once the indicator is highlighted next to “Control Lock”. A Control Lock icon will be displayed on the control panel to indicate that the control panel has been locked. To unlock, press and hold the set button for 3 seconds, after which the lock indicator will disappear from the control panel, indicating that the panel has been unlocked. FREEZER REFRIGERATOR HRS LD HIGH TEMP POWER FAIL DOOR AJAR Express Chill Control Lock Power Off Exit ALARM OFF PRESS & HOLD DEMO Temperature Conversion Press and hold both temperature buttons (“^” and “v”) to toggle between °F and °C. Automatic Freeze Control Power Off When in the refrigerator mode the Freeze Control Feature will maintain proper interior refrigerator temperature even when the refrigerator is placed in an area where the surrounding temperature drops to 10°F (-12°C). To shut cooling off to the unit and turn off the interior lights, enter into the options menu on the control panel and press and hold the “set” button for 3 seconds once the indicator is highlighted next to “Power Off”. “Power Off” will be displayed on the control panel to indicate that the unit is in the powered off mode. To turn power back on to the unit, press and hold the “set” key for 3 seconds. The Power Off indicator will disappear from the control panel and the temperature setting will display again. Electronic Temp Alarm If a malfunction causes an unsafe warm temperature inside the appliance, “HIGH TEMP” will display on the control panel and the alarm will sound. To silence the alarm, press the “set” button next to the “alarm off” indicator on the display or any key on the control panel. Express Chill Power Fail Express Chill can be enabled by entering into the “options” menu on the control panel and pressing the “set” button once If your unit has lost power, the control panel will display “POWER FAIL” and the number of hours that your unit has been 9 Optional Features without power up to a maximum of 50 hrs. An alarm will sound until the condition is acknowledged by pressing the set button or any other button on the control panel. NOTE While in Sabbath mode, neither the lights nor the control panel will work until Sabbath mode has been deactivated. Door Ajar If your door has been left open for more than 5 minutes, the control panel will display “door ajar” and will sound an alarm until the door has been closed or any button is pressed on the control panel. If a button on the control panel has been pressed but the door has not been closed, “door ajar” will continue to be displayed on the control panel until the door has been closed. The unit stays in Sabbath mode after a power failure recovery. It must be deactivated with the buttons on the control panel. Power On Light The green Power On indicator light indicates that the unit is properly connected to electrical power. The light glows even when the temperature control is turned to OFF. If the light goes out, refer to Appliance Does Not Run Section in the Sabbath Mode Troubleshooting Guide. If the unit appears The Sabbath mode is a feature that disables portions of the appliance and its to be operating, the light element may controls in accordance with observance of be burned out. To schedule light element the weekly Sabbath and religious holidays replacement, in the U.S.A. call 1-844-5536667, and in Canada call 1-800-469-4663. within the Orthodox Jewish community. Adjustable Interior To turn Sabbath mode on, simultaneously Shelves press and hold the “options” button and “^” button for 5 seconds, after which “Sb” Multi-position will be displayed on the control panel adjustable interior indicating that the unit is in Sabbath mode. shelves can be moved to any position for To exit Sabbath mode, press and hold larger or smaller packages. Remove and the “options” button and “^” button for 5 discard the shipping spacers that stabilize seconds, after which the display will return the shelves for shipping before use. to displaying the set point of the unit. Door Storage In the Sabbath mode, the High Temp Door bins, shelves, and racks are provided alarm is active for health reasons. For for convenient storage of jars, bottles, example, if the door is left ajar, the High and cans. Frequently used items can be Temp alarm is activated. The appliance quickly selected. will function normally, without any Some models have door racks or bins that violation of the Sabbath/holidays, once the door is closed. The High Temp alarm is can accommodate gallon-sized plastic drink containers and economy-sized jars permitted when the cabinet temperature and containers. is outside the safe zone for 20 minutes. The alarm silences itself after 10 minutes, Adjustable Door while the High Temp icon stays lit until the Bins (some models) Sabbath mode is exited. Some models have For further assistance, guidelines adjustable door bins of proper usage and a complete that can be moved to list of models with the Sabbath suit individual needs. feature, please visit the web at To move door bins: http:\\www.star-k.org. 1. Lift bin straight up. 2. Remove bin. 10 Optional Features 3. 4. Energy-Saving Tips • The appliance should be located in the coolest area of the room, away from heat producing appliances or heating ducts, and out of direct sunlight. • Let hot foods cool to room temperature before placing in the unit. Overloading the unit forces the compressor to run longer. Foods that freeze too slowly may lose quality or spoil. • Be sure to wrap foods properly and wipe containers dry before placing them in the appliance. This cuts down on frost build-up inside the unit. • Appliance shelves and baskets should not be lined with aluminum foil, wax paper, or paper toweling. Liners interfere with cold air circulation, making the unit less efficient. • Organize and label food to reduce door openings and extended searches. Remove as many items as needed at one time, and close the door as soon as possible. Place bin in desired position. Lower bin onto supports until locked in place. Crispers (some models) The crispers, located under the bottom refrigerator shelf, are designed for storing fruits, vegetables, and other fresh produce. Wash items in clear water and remove excess water before placing them in the crispers. Items with strong odors or high moisture content should be wrapped before storing. Mid-Level Basket This basket keeps things organized and slides out for easy access. Basket Divider (some upright models) Use these handy dividers to keep the various items stored in your baskets more organized. To change the location of the divider simply slide your basket out, grab the divider from the center and rotate in a counterclockwise direction until it is desengaged. To assemble, simply align as shown in the figure below and rotate in a clockwise direction until it spans into place. Care & Cleaning CAUTION • Damp objects stick to cold metal surfaces. Do not touch interior metal surfaces with wet or damp hands. • Appliance must be unplugged (to avoid electrical hazard) from power source when defrosting unit. Convertible model is frost free and will defrost automatically, but should be cleaned occasionally. Cleaning the Inside Wash inside surfaces of the appliance with a solution of 2 tbsp. (25 g) of baking soda in 1 qt. (1 l) warm water. Rinse and dry. Wring excess water out of the sponge or cloth. Wash the removable parts with the baking soda solution mentioned above, or mild detergent and warm water. Rinse and dry. 11 Care & Cleaning Power Failure Never use metallic scouring pads, brushes, abrasive cleaners, or alkaline solutions on any surface. Do not wash removable parts in a dishwasher. If a power failure occurs when the appliance is used as a freezer, pack 7 or 8 pounds of dry ice into the unit every 24 hours. Look in the Yellow Pages under “Dry Ice”, “Dairies”, or “Ice Cream Cleaning the Outside Manufacturers” for local dry ice suppliers. Wash the cabinet with warm water and mild Always wear gloves and use caution liquid detergent. Rinse well and wipe dry with when handling dry ice. If power failure a clean soft cloth. Replace parts and food. occurs when the appliance is used as a refrigerator, keep door closed to help Do not use razor blades or other sharp instruments, which can scratch the surface, food stay cool. when removing adhesive labels. Any residue left from the tape can be removed CAUTION with a mixture of warm water and mild detergent, or touch the residue with the Some foods may NOT be safe to sticky side of the tape already removed. consume after 2 to 4 hours from the DO NOT REMOVE THE SERIAL PLATE. start of power failure. WARNING If leaving the door open while on vacation, make certain that children cannot get into the appliance and become entrapped. NOTE DO NOT open appliance door unnecessarily if unit is off for several hours. Vacation and Moving Tips Short Vacations: Leave the unit operating during vacations of less than 3 weeks. Long Vacations: If the appliance will not be used for several months, remove all food and unplug the power cord. Clean and dry the interior thoroughly. To prevent odor and mold growth, leave the appliance door open slightly, blocking it open if necessary. Moving: Disconnect the power cord plug from the wall outlet. Remove food, defrost, and then clean the unit. Secure all loose items such as base panel, baskets, and shelves by taping them securely in place to prevent damage. In the moving vehicle, secure the appliance in an upright position, and secure to prevent movement. Also protect outside of the unit with a blanket, or similar item. If the appliance stops operating for any reason other than power failure, see “Appliance does not run” in the Before You Call section of this use and care guide. If you cannot solve the problem, call a Sears or other qualified service dealer immediately for appliance inspection and/or repair. If the unit remains off for several hours, follow the directions above for the use of dry ice during a power failure. If necessary, take the food to a local locker plant until the appliance is ready to operate. Look in the Yellow Pages under “Frozen Food Locker Plants”. 12 Before You Call TROUBLESHOOTING Before calling for service, review this list. It may save you time and expense. This list includes common occurrences GUIDE that are not the result of defective workmanship or materials in this appliance. CONCERN POTENTIAL CAUSE APPLIANCE OPERATION Appliance does • Appliance is plugged not run. into a circuit that has a ground fault interrupt. • Temperature control is in the OFF position. • Appliance may not be plugged in or plug may be loose. • House fuse blown or tripped circuit breaker. • Power outage. Appliance runs too much or too long. COMMON SOLUTION • Use another circuit. If you are unsure about the outlet, have it checked by a certified technician. • See Setting the Temperature Control Section. • Ensure plug is tightly pushed into outlet. • Check/replace fuse with a 15-amp time-delay fuse. Reset circuit breaker. • Check house lights. Call local electric company. • It’s normal for the appliance to work harder under these conditions. • It takes 4 hours for the appliance to cool down completely. • Room or outside weather is hot. • Appliance has recently been disconnected for a period of time. • Large amounts of • Warm food will cause appliance warm or hot food have to run more until the desired been stored recently. temperature is reached. • Door is opened too • Warm air entering the appliance frequently or too long. causes it to run more. Open door less often. • Door may be • See “DOOR PROBLEMS” in Before slightly open. You Call . • Temperature Control • Turn control knob to a warmer is set too low. setting. Allow several hours for the temperature to stabilize. • Gasket is dirty, • Clean or change gasket. Leaks in worn, cracked, or door seal will cause appliance to poorly fitted. run longer in order to maintain desired temperatures. Pressing the “V“ or • Verify the control • To unlock, press and hold the “^” buttons on the panel is not locked “set” button for 3 seconds; to exit control panel does not or in Sabbath mode. Sabbath mode, press and hold change the set points. “options” and “^” buttons for 5 seconds. APPLIANCE TEMPERATURES Interior temperature • Temperature Control • Set control to a warmer is too cold. is set too low. setting. Allow several hours for temperature to stabilize. • The unit is in Express • Exit Express Chill mode by Chill mode. entering into the options menu on the control panel and pressing the “set” button once the indicator is highlighted next to “Express Chill”. 13 Before You Call CONCERN Interior temperature is too warm. External surface temperature is warm. SOUND AND NOISE Louder sound levels whenever appliance is on. Longer sound levels when compressor comes on. Popping or cracking sound when compressor comes on. Bubbling or gurgling sound, like water boiling. Vibrating or rattling noise. POTENTIAL CAUSE • The unit is in Refrigerator mode. COMMON SOLUTION • Turn control to a colder setting. Allow several hours for the temperature to stabilize. • Door is opened too • Warm air enters the appliance evfrequently or too long. ery time the door is opened. Open the door less often. • Door may not be • See “DOOR PROBLEMS” in Before seating properly. You Call. • Large amounts of • Wait until the appliance has warm or hot food has had a chance to reach its been stored recently. selected temperature. • Appliance has re• Appliance requires 24 hours to cently been disconcool down completely. nected for a period of time. • The external walls • This is normal while the comprescan be as much as sor works to transfer heat from 30°F warmer than inside the cabinet. room temperature. • Modern appliances have increased storage capacity and more stable temperatures. They require a high efficiency compressor. • Appliance operates at higher pressures during the start of the ON cycle. • Metal parts undergo expansion and contraction, as in hot water pipes. • Refrigerant (used to cool appliance) is circulating throughout the system. • Appliance is not level. It rocks on the floor when it is moved slightly. • Floor is uneven or weak. Appliance rocks on floor when it is moved slightly. • Appliance is touching the wall. • This is normal. When the surrounding noise level is low, you might hear the compressor running while it cools the interior. • This is normal. Sound will level off or disappear as appliance continues to run. • This is normal. Sound will level off or disappear as appliance continues to run. • This is normal. • Level the unit. Refer to “Leveling” in the First Steps Section. • Ensure floor can adequately support appliance. Level the appliance by putting wood or metal shims under part of the appliance. • Re-level the appliance or move appliance slightly. Refer to “Leveling” in First Steps. Alarm is sounding • Look on the control • Press the “set” button to silence the from the control panel panel to determine alarm or close the door if the door which indicator light is ajar indicator is shown. on (High Temp, Power Fail, or Door Ajar). 14 Before You Call CONCERN POTENTIAL CAUSE COMMON SOLUTION WATER/MOISTURE/FROST INSIDE APPLIANCE Moisture forms on • Weather is hot • The rate of frost buildup and internal inside walls. and humid. sweating increases. This is normal. • Door may not be • See “DOOR PROBLEMS” in Before seating properly. You Call. • Door is opened too • Open door less often. often or too long. WATER/MOISTURE/FROST OUTSIDE APPLIANCE Moisture forms on • Door may not be • See “DOOR PROBLEMS” in Before outside of walls. seating properly, You Call. causing cold air from inside to meet warm air from outside. ODOR IN APPLIANCE Odor in appliance • Interior needs to • Clean interior with sponge, warm be cleaned. water, and baking soda. • Foods with strong odors • Cover the food tightly. are in the appliance. DOOR PROBLEMS Door will not close. • Appliance is not • This condition can force the cabinet level. It rocks on the out of square and misalign the door. floor when it is Refer to “Leveling” in First Steps. moved slightly. • Floor is uneven or • Level the floor by using wood or weak. Appliance metal shims under the appliance or rocks on floor when brace floor supporting the appliance. it is moved slightly. LIGHTING PROBLEMS Interior light bulb is • No electric current is • See “Appliance does not run” in not on. reaching the appliance. “APPLIANCE OPERATION”. • Control is in Sabath • Press and hold “options” and “^” mode (Sb is disbuttons for 5 seconds. played on control) Power on light is not • LED may be burned out. • Contact a qualified service dealer. on. • No electric current • See “Appliance does not run” in “APis reaching the PLIANCE OPERATION”. appliance. • The door has been • Close the door. left open for more than 5 minutes. 15
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