Kenmore 41748102701 User Manual WASHER Manuals And Guides L0709074
KENMORE Residential Washers Manual L0709074 KENMORE Residential Washers Owner's Manual, KENMORE Residential Washers installation guides
User Manual: Kenmore 41748102701 41748102701 KENMORE WASHER - Manuals and Guides View the owners manual for your KENMORE WASHER #41748102701. Home:Laundry & Garment Care Parts:Kenmore Parts:Kenmore WASHER Manual
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® TU BLE ACTIO WASHER f LAVADORA CON TAMBOREACCION ii'_,,iiii_iii!i_! _U_ii!ii_ii _iiiiiii_!!ii!!!_ , _l,_J_!_;_iiiii_ ,i_ ii'_,,iiii_iii!i_i_iii_!!!!!_,!iiii_ii_i!_iiiii_i!i!!!!_ii_iilC_ For best results a low-sudsing, high-efficiency(_l_,,_! _ detergent made for front-loading washers must be used. Para mejores resultados, debe utilizarse un detergente de baja espuma y alta eficiencia _l,L=_, recomendado para Lavadoras de carga frontal. Table of Contents IMPORTANT SAFETY INSTRUCTIONS ........................................................................................................................ 3-4 Washing Procedures ............................................................................................................................................... Stain Removal ......................................................................................................................................................... 4-6 6-7 Common Washing Problems ....................................................................................................................................... Care and Cleaning .................................................................................................................................................... Avoid Service Checklist ............................................................................................................................................ 8 9 10 Warranty................................................................................................................................................................... Espaflol .............................................................................................................................................................. Assistance 11 12-22 or Service The symbol n tlne product or on its packaging indicates tlnat tlnis product may not be treated as Inouselnoldwaste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product. This Use and Care Guide provides general operating instructions for your washer. It also contains information about features for several other models. Your washer may not have every feature included here. Use the washer only as instructed in this Use and Care Guide and the Operating Instructions included with your washer. Read all instructions before using this appliance. This book contains valuable information about Operation Care Service Keep it in a safe place. Read and Save These Instructions Record Your Model and Serial Numbers The model and serial numbers of your washer are found on the washer serial plate located at the top, inside of the door opening. Record and retain these numbers. Model Number Serial Number Purchase Date Pedestal A pedestal accessory,ModeINo, 48062 (white), 48066 (black), specifically designed for this washer may be used when elevating thewasher for easeof use. Failureto useaccessoriescertified bythe manufacturer could result in personal injury, propertydamage or damage to the washer. WASHER SAFETY Your safety and the safety of others is very important. We have provided many important safety messages in the Use and Care Guide, Operating Instructions, Installation Instructions and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you or others. All safety messages will be preceded by the safety alert symbol and the word "DANGER" or "WARNING ". These words mean: _ You can be killed or seriously injured if you don't immediatel_ You can be killed or seriously injured if you don't follow follow instructions. instructions. All safety messages will identify the hazard, tell you howto reduce the chance of injury, and tell you what can happen if the instructions are not followed. Important Safety Read all instructions before Instructions using SAVE THESE INSTRUCTIONS this washer. You can be killed or seriously injured if you don't follow these Important Safety Instructions: Failure to comply with these warnings could result in serious personal injuries. Pre ven t Fire Do not wash items that have been previously cleaned in, soaked in, or spotted with gasoline, cleaning solvents, kerosene, cooking oils, waxes, etc. Do not store these items on or near the washer. These substances give off vapors or chemical reactions that could ignite or explode. Do not put oily or greasy rags or clothing on top of the washer. These substances give off vapors that could ignite the materials. • Do not add gasoline, cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode. Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE, If the hot water system has not been used for such a period, before using the washer, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. Hydrogen gas is flammable; do not smoke or use an open flame during this time. Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance. Failure to comply with these warnings could result in fire, explosion, serious bodily injury and/or damage to the rubber or plastic parts of the washer. Protect Children Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children. As children grow, teach them the proper, safe use of all appliances. Destroy the carton, plastic bag and other packing materials after the washer is unpacked. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers. Keep laundry products out of children's reach. To prevent personal injury, observe all warnings on product labels. Before the washer is removed from service or discarded, remove the washer door to prevent accidental entrapment. Failure to comply with these warnings could result in serious personal injuries. Prevent injury To prevent shock hazard and assure stability during operation, the washer must be installed and electrically grounded by a qualified service person in accordance with local codes. Installation instructions are packed in the washer for installer's reference. Refer to INSTALLATION INSTRUCTIONSfor detailed grounding procedures. If the washer is moved to a new location, have it checked and reinstalled by a qualified service person. To prevent personal injury or damage to the washer, the electrical power cord of the washer must be plugged into a properly grounded and polarized 3-prong outlet. The third grounding prong must never be removed. Never ground the washer to a gas pipe. Do not use an extension cord or an adaptor plug. • Follow package directions when using laundry products. Incorrect usage can produce poisonous gas--resulting in serious injury or death, Do not combine laundry products for use in I load unless specified on the label. Do not mix chlorine bleach with ammonia or acids such as vinegar. To prevent serious personal injury and damage to the washer: All repairs and servicing must be performed by an authorized servicer unless specifically recommended in th is Owner's Guide, Use only authorized factory parts. Do not tamper with controls, Do not install or store the washer where it will be exposed to the weather, Do not install on carpet, Install washer on a solid floor. It may be necessary to reinforce the floor to prevent vibration or movement. To reduce the risk of electric shock, disconnect this appliance from the power supply before attempting any user maintenance. Turning the controls to the OFF position does not disconnect this appliance from the power supply. To prevent injury, do not reach into the washer while parts are moving. Before loading, unloading or adding items, push in the cycle selector knob and allow the drum to coast to a complete stop before reaching inside. Failure to comply with these warnings could result in serious personal injuries. • This washer is equipped with an electrical overload protector. The motor will stop if it becomes overheated. The washer will automatically restart after a cool down period of up to 30 minutes, if the washer has not been manually turned off during this time. 3 Printed in U.S.A. ............................. B important Safety instructions Avoid fire hazard electrical shock. Do not use an adaptor remove plug or extension grounding prong electrical power or Grounding type wall rece P_t_rl_ m cwcums_ances'cu_" m cord or from cord. Failure to serious injury,warning fire or can death. follow this cause _ _e Do not use or mix liquid chlorine bleach with other household chemicals such as toilet cover every possible condition and situation that may occur. Common sense and caution must be practiced when installing, operating and maintaining any appliance. Follow the guidelines below for preparing the wash load. Read the Operating Instructions for operating your specific model. Always read and follow fabric care and laundry product labels. Procedures J CORRECT Use this way ONL Y Note: The instructions appearing in this Owner's Guide are not meant to cleaners, rust removers, acid or products containing ammonia. These mixtures can produce dangerous fumes which can cause serious injury or death. Washing Power supply cord with 3-prong grounding plug • To reduce the risk of fire, electrical shock, or injury to persons, read Important Safety Instructions before operating this washer. . Sort laundry into loads that can be washed together. Sort items by recommended water temperatures and wash time. Separate white, light, and colorfast items from dark and noncolorfast items. Separate items which shed lint from items which attract lint. Permanent press, synthetic, knit and corduroy items will pick up lint from towels, rugs and chenille bedspreads. Separate heavily soiled items from lightly soiled items. Separate lacy, sheer and loosely knit items from sturdy items. Do not machine wash items containing fiberglass. Small particles of fiberglass left in the drum may stick to fabrics in other loads and cause skin irritation. . Prepare items for washing. • Empty pockets. Brush off lint and dirt. Shake out rugs and beach towels. Close zippers, fasten hooks, tie strings and sashes,and remove nonwashable trims and ornaments. Remove pins, decorative buttons, belt buckles, and other objects which could be damaged. This also helps protect other items in the wash load. Mend rips and tears to prevent further damage during washing. Placedelicate items such asbras, shoulder pads, hosiery, and belts in a mesh bag to prevent tangling during the wash cycle. Turn knit items inside out to prevent pilling. Sort laundry into loads that can be washed together. IiY Empty pockets. Place delicate items in a mesh bag. 3. . Pretreat stains and heavy soiL See Stain Removal for details. Add laundry load to washer. Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load. Washing single items such as a sweater, towel or jeans may cause an out-ofbalance load. Add 1 or 2 similar items to help balance the load. Single heavy items such as a bedspread can be washed separately. The washer can be fully loaded, but the items should not be tightly packed. The door should close easily. Add laundry load to washer. 5. Add detergent, bleach and fabric softener to automatic dispenser following these steps: / / \ A_ OPENING AND CLOSING THE DISPENSER DRAWER C. Slowly open the dispenser drawer by first sliding the safety latch to the right, then pulling the drawer out until it stops. After adding laundry products, slowly close the dispenser drawer. Closing the drawer too quickly could result in early dispensing of bleach or fabric softener. Note: From time to time you may see water in the bleach and fabric softener compartments. This is a result of the siphoning action and is part of the normal operation of the washer. LIQUID BLEACH If desired, measure out the recommended amount of liquid chlorine bleach (not to exceed 1/3 cup (80 mL)) and pour it into the center compartment labeled "Liquid Bleach" and marked with this symbol_ Fill to the mininum fill line (MIN.)for small loads. Fill to the maximum fill line (MAX.) for large loads. Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes. Do not pour undiluted liquid chlorine bleach directly onto the load or into the drum. Fabric damage can Occur. • Add powder dispenser. color-safe bleach to the detergent \ B. DETERGENT D. Detergent isflushed from the dispenseratthe beginning of the cycle. Either powdered or liquid detergent can be used. Note: Liquid detergent will drain into the washer drum as it is added. Add a low-sudsing, high-efficiencydetergent made for front-loading washers to the dispenser chamber. Look for this symbol _ on the detergent label. Use the cap or scoop provided by the detergent manufacturer to measurethe amount recommended. Color-safe bleach,water conditioner, detergent booster and enzyme products may be added tothe detergent compartment. Avoid mixing liquids and powders. Detergent usage may need to be adjusted for water temperature, water hardness, load size and soil level. For best results, avoid oversudsing. FABRIC SOFTENER If desired, pour the recommended amount of fabric softener into the compartment labeled "Fabric Softener" and marked with this symbol @ . Fill to the mininum fill line (MIN.) for smaIFIoads. Fill to the maximum fill line (MAX.) for large loads. Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener which could result in stained clothes. • Do not pour fabric softener directly on the wash load. Use of a fabric softener dispensing ball is not recommended in tumble action washers. Washing . . . ( Do not store or place laundry products Procedures Con't Select the cycle, tempera ture, spin speed, options and features according to type, size, and soil level of each load. Start the washer. (SeeOperating Instructions for your specific model.) Remove items when the cycle is completed. Place washed items in automatic dryer, line dry, or dry flat as directed by fabric care label. Excesswrinkling, color transfer or odors may develop in items left in the washer after the cycle has ended. General Precautions • If the dispenser drawer is opened during operation, the washer will shut off. Slowly close the dispenser drawer, and press START to continue • Do notslam the washerdoorclosedortry to force the dooropen when DOOR LOCK light is on. This could result in damage to the washer. • DO NOTleave the washer door open. An open door could entice children to hang on the door or crawl inside the washer. Note: If there are no small children present, leavethe door ajar to prevent odor build up and to improve venting of the unit. • To avoid damaging the washer and personal injury, DO NOT hang on or lean against the washer door. • Do not place detergent, bleach or fabric softener containers on top of the washer. They can damage the finish or controls. on top of washer at any time. They can damage the finish or controls. chlorine chemicals Do not bleach with use or mix liquid other household such as toilet removers, acid or products ammonia. These mixtures dangerous fumes which serious injury or death. \ Follow containing can can care label Safe Stain Removal Procedures rust produce To reduce the risk of fire or serious injuryto persons or property, comply with the basic warnings listed below: cause • Read and comply with all instructions on stain removal products. • Keep stain removal products in their original labeled containers and out of children's reach. • Thoroughly wash any utensil used. • Do not combine stain removal products, especially ammonia and chlorine bleach. Dangerous fumes may result. • Never wash items which have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry cleaning solvents or other flammable or explosive substances because they give off vapors that could ignite or explode. • Never use highly flammable solvents, such as gasoline, inside the home. Vapors can explode on contact with flames or sparks. / \ fabric cleaners, Stain Removal instructions. For successful stain removal: • Remove stains promptly. • Determine the kind of stain, then followthe recommended treatment in the stain removal chart below. • Topretreatstains, useaprewashproduct, liquiddetergent, orapastemade from granular detergent and water. • Use cold water on unknown stains because hot water can set stains. • Check care label instructions for treatments to avoid on specific fabrics. • Check for colorfastness by testing stain remover on an inside seam. • Rinse and wash items after stain removal. Stain STAIN Adhesive gum, TREATMENT tape, rubber Removal chewing Apply cement ice. Scrape off excess. Place stain face down remover or nonflammable Baby formula, dairy aroducts, egg Use product Beverages soda,juice, Pretreat (coffee, tea, alcoholic containing stain. Wash dry cleaning enzymes to pretreat using cold water on paper towels. Saturate with prewash stain fluid. or soak stains. Soak for 30 minutes and bleach or more. Wash. safe for fabric. beverages) Blood Rinse with cold water. using bleach Candle wax, crayon Rub with bar soap. Or, pretreat or soak with product containing enzymes. Wash safe for fabric. Scrape off surface wax. Place stain face down between paper towels. Press with warm iron until wax is absorbed. Replace paper towels frequently. Treat remaining stain with prewash stain remover or nonflammable dry cleaning fluid. Hand wash to remove solvent. Wash using bleach safe for fabric. Chocolate Pretreat or soak in warm water Collar or cuff soil, cosmetics Pretreat with Dye transfer on white fabric Grass Use packaged Pretreat Grease, oil, tar (butter, fats, prewash using product stain remover color remover. Wash or soak in warm water Scrape residue from fabric. containing or rub with Wash containing using hottest apply nonflammable dry cleaning fluid to back of stain. thoroughly. Wash using hottest water safe for fabric. Ink Some inks may be impossible Mildew, scorch alcohol Wash with chlorine Badly mildewed Mud Mustard, tomato Pretreat Nail polish with back of stain. if safe for fabric. or soak with stain remover. to remove. Repeat, replacing Perspiration or yellow bleach. Shoe polish LIQUID: Pretreat with a paste of granular feces For heavy stains and tar, under stain frequently. bleach and hot water on paper towels. frequently. stain is wet. Wash. recommended bleach detergent Apply before washing. nail polish remover Do not use on acetate For discoloration use chlorine Once paint is dry, it cannot on can label. and water. Rinse thoroughly nonchlorine of an entire because bleach PASTE: Scrape residue Pretreat using bleach safe for fabric. Wash before detergent discoloration. fluid. enzymes. be in hottest load, use phosphate it may intensify to fabrics. dry cleaning containing stain remover, enzymes. Pretreat with prewash stain remover or nonflammable dampened area. Wash using bleach safe for fabric. or soak in product Rinse using bleach safe for fabric. while safe for fabric. and nonchlorine mucus, safe for fabric. safe for fabric. bar soap. Rinse. Wash using discoloration Urine, vomit, using bleach Replace towels containing Use solvent For spots, use rust remover Do not Wash damaged. paper towels or rub with water Or, soak in oxygen Wash Use prewash stain remover water safe for fabric. enzymes. may set some inks. Use prewash Place stain face down OIL BASED AND VARNISH: safe for fabric. fluid. product WATER BASED: Rinse fabric in cool water removed. washing. Rust, brown Washing dry cleaning may be permanently Pretreat prewash May be impossible Paint, varnish bleach fabrics Brush off dry mud. to remove. or nonflammable using bleach bar soap. salad dressing, cooking oils, car grease, motor oils) denatured Wash using bleach safe for fabric. using product Pretreat. enzymes. from fabric. Rinse. Rub detergent into Common Washing Problems Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric damage. For satisfactory washing results, follow these suggestions provided by The Soap and Detergent Association. PROBLEM POSSIBLE CAUSES Blue stains oUndiluted liquid detergent or fabric softener dispensed directly onto fabric, SOLUTIONS PREVENTIVE MEASURES .If caused by detergent, mix 1 cup (240 ml) white vinegar with 1 quart (.95 L) water in a plastic container. Soak item 1 hour. Rinse. .Avoid overfilling detergent and fabric softener compartments of dispenser. • if caused by fabric softener, rub stains with bar soap. Wash. Discoloration, graying Greasy, Holes, oily tears, oNot enough detergent. _Wash water temperature Hncorrect sorting, too low. stains _Not enough detergent. HJndiluted liquid fabric softener poured directly on fabric. or Hncorrect use of chlorine HJnfastened buckles. snags zippers, bleach. hooks, .Rewash with correct amount of detergent and hottest water safe for fabric. Add bleach safe for fabric, .Sort items by soil level and color. .Use correct amount of detergent, hottest water and bleach safe for fabric. • Treat with prewash stain remover or liquid detergent. • increase detergent and water temperature. Rewash. • Rub fabric softener stains with bar soap. • Use correct amount of detergent hottest water safe for fabric. • May be irreversible if rips, tears and seams cannot be mended. • Never pour chlorine bleach directly on fabric. ,,Incorrect sorting. ,,Tissues left in pocket. ,,Overloading the washer. ,,Not enough detergent. HJndisso[ved detergent has left a residue resembling lint. oStatic cling is attracting lint. ,,Load washed too long. • Reduce load size. Rewash using correct water temperature, water [eve[, and amount of detergent. • Add nonpredpitating water conditioner to wash water to remove detergent residue. Pilling (Fibers break off, ball up and cling to fabric.) .Pi[ling is normal with synthetic and permanent press fabrics. This is due to abrasion from normal wear. • Use a lint brush or shaver to remove Residue HJndissolved detergent. Some granular detergents can combine with hard water minerals to form a residue. • Rewash load. or powder on dark items; Stiff, harsh fabrics. oOvedoading • Do not pour liquid fabric softener directly on fabric. See Washing Procedures for directions on adding softener. • Check condition of items before washing. See Washing Procedures for preparing and loading the wash load and adding chlorine bleach. ,,Rips, tears and broken threads. ,,Overloading the washer. °Degradation of fabric. Lint and • See Washing Procedures preparing the wash load. • Do not overload washer. for sorting and • Use correct temperature and amount of detergent, water and wash time. • Add liquid fabric softener to final rinse. • Dry load in dryer. .Remove lint with lint brush or roller. pills. • Use fabric softener in the washer to lubricate fibers. • When ironing, use spray starch or fabric finish on collars and cuffs. • Turn items inside out to reduce abrasion. • Increase water temperature water safe for fabric. • Do not overload washer. using hottest • Use liquid detergent or use nonprecipitating water conditioner with granular detergent. the washer. ,,Overloading the washer. ,,incorrect wash cycle for wash load. • Reduce load size. • Do not overload washer. • Rinse in cold water with liquid fabric softener using the Perm Press or Delicate cycle. • Remove items from washer as soon as cyc{e is completed. • Use {iquid fabric softener. Yellow buildup of body soil on synthetic fabrics .Agitation time too short. .Wash water temperature oNot enough detergent. • Soak in detergent booster or product containing enzymes. • Wash in hot water using fuji permanent press cycle. Increase detergent. Add bleach safe for fabric. • Or, treat with color remover. • Select correct wash cycle. • Use correct amount of detergent. • Wash synthetics frequently using hot or warm water. Yellow or brown rust stains _lron or manganese in water supply, water pipes, or water heater. • To restore discolored load of whites, use rust remover safe for fabric. • Do not use chlorine bleach to remove rust • Use nonprecipitating water softener. • Before washing, run hot water for a few minutes to clear lines. Wrinkling too low. stains. It may intensify discoloration. • Drain water heater occasionally. • For an ongoing problem, install an iron filter in your water supply system. Care and Cleaning Figure 1 (Lock tab is visible only after drawer has been pulled out) /" Outside • When washing is completed, wipe top and sides of washer with a damp cloth. Turn water faucets off to prevent pressure build-up in the hoses. • As needed, clean the cabinet with mild soap and water. Never use harsh, gritty or abrasive cleansers. If door or console becomes stained, clean with diluted chlorine bleach [1/2 cup (120 ml) in I quart (.95 L) water]. Rinse several times with clear water. Remove glue residue from tape or labels with a mixture of warm water and mild detergent. Or, touch residue with the sticky side of the tape or label. • Beforemovingthewasher, placeastripofcardboardorthinfiberboardunder the front leveling legs to prevent floor damage. Cleaning the DispenserDrawerArea Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month. Remove the drawer by first sliding the safety latch to the right, then pulling the drawer out until it stops. (Figure 1 Reach back into the left rear corner of the drawer cavity and press down firmly on the lock tab (left rear portion of the drawer). Pull out the drawer. (Figure 2) Remove the insert from the bleach and fabric softener compartments. (Figure 3) Rinsethe drawer and insertswith hot tap water to removetraces of accumulated powders and liquids. Large amounts of fabric softener residue may indicate improper dilution or more frequent cleaning is required. To clean the drawer opening, use a small brush to clean the recess. Remove all residue from the upper and lower parts of the recess. (Figure 4) Replace the insert pressing the "X" to lock it in place. Return the dispenser drawer. Figure 2 Figure 3 Inside Remove items from the washer as soon as the cycle ends. Excesswrinkling, color transfer, and odors may develop in items left in the washer. ,, Before cleaning the washer interior, unplug the electrical power cord to avoid electrical shock hazards. Dry around the washer door opening, flexible gasket, and door glass. These areas should always be clean to ensure a water tight seal. When extremely soiled items have been washed, a dirty residue may remain on the drum. Remove this by wiping the drum with a nonabrasive household cleanser. Rinse thoroughly with water. • Periodically, wipe dry the folds in the bottom of the flexible gasket to remove lint and other debris. • The plastic:drum vanes may become stained from fabric dye. Clean these parts with a nonabrasive household cleanser. This prevents dye transfer to future loads. Winterizing Instructions If the washer is stored in an area where freezing can occur or moved in freezing temperatures, follow these winterizing instructions to prevent damage to the washer: __ Follow Winterizing Instructions for cold weathercare. m 1. 2. 3. 4. 5. 6. 7. 8. 9. Turn off water supply faucets. Disconnect hoses from water supply and drain water from hoses. Plug electrical cord into a properly grounded electrical outlet. Add 1 gallon (3.8 L) nontoxic recreational vehicle (RV) antifreeze to empty wash drum. Close door. Select the Drain/Spin cycle. Press START and let the washer drain for 1 minute to drain out all the water. Not all of the RVantifreeze will be expelled. Press Pause/Cancel twice, unplug electrical power cord, dry off drum interior and close door. Remove dispenser drawer. Drain any water in compartments and dry compartments. Replace drawer. Store washer in an upright position. To remove antifreeze from washer after storage, run empty washer th rough a complete cycle using detergent. Do not add wash load. workmanship or materials in this washer. POSS|BI.E CAUSE / SOLUTION OCCURRENCE NOISE High pitch Rattling "jet engine" and Squealing clanking sound Thumping , A certain amount of motor whine is normal during the spin cycle. noise. noise. ,, Foreign objects such as coins or safety pins may be in drum or pump. Stop wastqer and check drum. if noise continues after washer is restarted, ob ects may be in pump. Call your authorized servicer. ,, Belt buckles and metal fasteners are hitting wash drum. To prevent unnecessary noise and damage to drum, fasten fasteners and turn items nside out. or hot rubber odor. ® Washer is overloaded. Heavy wash loads may produce a thumping sound. This is usually normal. If sound continues, wastqer is probably out of balance. Stop washer and redistribute wash load. ® Washer is not resting firmly on floor. Move washer so it rests firmly on floor. Ad ust leveling legs and tighten lock nuts. See INSTALLATION INSTRUCTIONS for details. Shipping bolts and foam block have not been removed during installation. See INSTALLATION INSTRUCTIONS for removing sNpping bolts and foam block. Wash load unevenly distributed in drum. Stop washer and rearrange wash load. sound. Vibrating noise. Do not overload wastqer. Stop washer and reduce load. ® ® ® OPERATING ,, Electrical power cord may not be plugged in or connection may be loose. Make sure plug fits tightly in wall outlet. ,, House fuse blown, circuit breaker tripped, or a power outage has occurred. Reset circuit breaker c replace fuse. Do not increase fuse capacity. If problem is _i circuit overload, have it corrected by c]ualified electrician, if problem is a power outage, call local electric company. ,, Water supply faucets are not turned on. Turn 6n water supply faucets. ,, Motor is overheated. Washer motor will sto_ if it becomes overheated, it will automatically restart aftc a cool down period of up to 30 minutes (if washer has not been manually turned off). Dispenser drawer is open. Close drawer. ,, Washer door is not completely closed. Close door completely. Washer does not start. ,, Load is too small. Add 1 or 2 similar items to help balance ttqe load. ,, Dispenser drawer is open. Close drawer. Washer won't spin. Residue left in drum. ,, Heavily soiled items. Wipe drum with a nonabrasive housetqold cleanser, then rinse. Stqake or brush excess dirt and sand from items before washing WATER Water collects in folds of the bellows at the end of the cycle. • This is a result of the washing action and is part of the normal operation of the washer. Water collects in bleach and fabric softener compartments, ,, This is a result of the siphoning action and is part of the normal operation of the washer. Water may be removed by removing the dispenser drawer (see Page 9 Figures 1 and 2) and draining water into tt_e empty drum or sink. Wash load too wet ,, Washer after spin. is overloaded. Do not overload washer. See Washing Procedures. ,, Load is too small. Add 1 or 2 similar items to help balance the load. ,, Load is out of balance. Rearrange load to allow proper spinning. ,, Drain hose is kinked. Straighten Water does not enter slowly, washer or it enters drain hose. ,, Water supl_ly is not adequate in area. Check another faucet in the house. Wait until water supply and pressure increase. Water supply faucets are not completely open. Fully open hot and cold faucets. ,, Water is being used elsewhere in the house. Water pressure must be at least 30 psi (260 kPa). Avoid running water elsewhere while washer is filling. o Warm or hot water Water in washer is not hot enough. does not drain Water inlet hoses are kinked. Straighten hoses. • Hot water heater is set too low or is a distance from wast_er. Measure hot water temperature at nearby faucet with candy or meat thermometer. Water temperature should be at least 120% (49°C). Adjust water heater as necessary. o Hot water is being used elsewt_ere in the house. Avoid using hot water elsewhere before or during wast_er use. There may not be enough hot water available for proper cleaning. If problem persist_ your hot water system may be unabl_ to support more than 1 use at a time. or drains slowly. • Drain hose is kinked or clogged. Clean and straighten the drain hose. Maximum standpipe height is 8' (2.4 m). o House drain pipes are _:logged. Unclog drain pipes. Contact plumber if necessary. Water leaks. Fill hose connection is loose at faucet or washer. Check and tighten hose connections. Install rubber sealing washers provided. Wrong detergent. Run rinse cycle. Use a low-sudsing high efficiency detergent. • Too rfiuch detergent. Run rinse cycle. Use less detergent in future loads o Oversudsing. Incorrect wash and rinse Hot and cold water hoses are connected to wrong supply faucets. Connect hot water hose to hot water faucet and cold water hose to cold water faucet. temperatures. o Water fill. is entering washer but tub does not Drain hose standpipe is incorrect height. Standpipe must be a minimum of 23.6" (60 cm) high to prevent siphoning. See INSTALLATION INSTRUCTIONS. 10 Kenmore Appliance Warranty One Year Limited Warranty When installed, operated and maintained according to all instructions supplied with the product, if this appliance fails due to a defect in material or workmanship within one year from the date of purchase, call 1-800-4-MY-HOME® (1-800-469-4663) to arrange for free repair. If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of purchase. This warranty covers only defects in material and workmanship. Sears will NOT pay for: 1. Expendable items that can wear out from normal use, including but not limited to filters, belts, light bulbs, and bags. 2. A service technician to instruct the user in correct product installation, operation or maintenance. 3. A service technician to clean or maintain this product. 4. Damage to or failure of this product if it is not installed, operated or maintained according to all instructions supplied with the product. 5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose. 6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product. 7. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product. Disclaimer of implied warranties; limitation of remedies Customer's sole and exclusive remedy under this limited warranty shall be product repair warranties, including warranties of merchantability or fitness for a particular purpose, are period allowed by law. Sears shall not be liable for incidental or consequential damages. allow the exclusion or limitation of incidental or consequential damages, or limitations on of merchantability or fitness, so these exclusions or limitations may not apply to you. as provided herein. Implied limited to one year or the shortest Some states and provinces do not the duration of implied warranties This warranty applies only while this appliance is used in the United States and Canada. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Sears, Roebuck and Co., Dept. 817WA, Hoffman Estates, IL 60179 Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8 Master Protection Agreement otheU.S.A Congratulations on making a smart purchase. Your new Kenmore® dependable operation. But like all products, it may require preventive having a Master The Master Protection Protection Agreement Parts and labor goes well beyond coverage-Expert trust Agreement also needed real service can save helps the life of your products warranty. and aggravation. operating new appliance. prop-erly No deductibles, under no functional Here's normal failure of more on your use, replacement us as a "talking surge Food refrigerator than if your 10,000 authorized Sears service owner's Protection will provide a full Some protection Loss covered against Protection a service Agreement refund. Agreement limitations Our coverage technicians, which means someone you can product can't us. occur within twelve be fixed. representative on all products. Think of manual." electrical annually the Agreement, or schedule The Master Protection defects. damage for any food due to power spoilage that fluctuations. is the result of mechanical failure of any covered or freezer. you purchase or night, in the Agreement: from service, as often as you want us, whenever you want of your covered product if four or more product failures Rental reimbursement if repair of your covered product takes longer 10% discount off the regular price of any non-covered repair service Once not just excluded Annual Preventive Maintenance Check at your request - no extra charge. Fast help by phone - we call it Rapid Resolution - phone sup-port from a Sears $250 included product. Unlimited service calls and nationwide "No-lemon" guarantee - replacement months. Power what's protection. by a force will be working Product extend to help keep the product you money appliance is designed and manufactured for years of maintenance or repair from time to time. That's when a simple appointment today! For prices and additional call 1-800-827-6655. call refund is all that it takes for you to schedule anytime If you can-cel after the product for any reason warranty Sears apply, information, parts. service. You can call anytime day online. is a risk free purchase. Or, a prorated and exclusions phone than promised. and related installed during period Installation For Sears the product expires. warranty Purchase your period, we Master Service guaranteed professional installation of home appliances and items like garage door openers and water heaters, in the U.S.A. call 1-800-4-MY-HOME®
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