Kenmore 625383560 User Manual WATER SOFTENER Manuals And Guides 1010778L

User Manual: Kenmore 625383560 625383560 KENMORE WATER SOFTENER - Manuals and Guides View the owners manual for your KENMORE WATER SOFTENER #625383560. Home:Plumbing Parts:Kenmore Parts:Kenmore WATER SOFTENER Manual

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OWNER'S MANUAL

Water Softener

with Deluxe Valve

IntelliSoft 350 Series

MODEL NO. 625.383560

Caution:

Read and follow all safety rules and operating

instructions before first use of this product.

Questions ?

Visit www.KenmoreWater.com

or call toll free 1-800-426-9345 (M - F, 7 AM - 6 PM CST)

Repair or Parts ?Call toll free 1-800-469-4663

See back cover for other Sears service numbers.

SAVE THIS MANUAL

Use the plastic bag and tie provided, to hang manuals nearby the

softener for future reference.

•Warranty

• Installation

• Start Up /Setting

• How It Works

• Care Of

• Specifications

• Repair Parts

Timer

System tested and certified by NSF

International against NSF/ANSI Standard 44

for water softener performance. ®

Printed on recycled paper

Sears Brands Management Corporation, Hoffman Estates, IL 60179 U.S.A.

PRINTED IN U.S.A. www.KenmoreWater.com Part No. 7282598 (Rev. T 10/25/10)

WARRANTY ON WATER SOFTENER

ONE YEAR LIMITED WARRANTY ON WATER SOFTENER

When installed, operated and maintained according to all instructions supplied with the product, if this

Kenmore appliance fails due to a defect in material and workmanship within one year from the date of pur-

chase, call 1-800-4-MY-HOME ®to arrange for free repair.

TEN YEAR LIMITED WARRANTY AGAINST LEAKS

When installed, operated and maintained according to all instructions supplied with the product, if the water

softener tank or salt storage drum develops a leak within ten years from the date of purchase, call 1-800-4-

MY-HOME ®to arrange for free tank or drum replacement. After the first year you must pay an initial trip

charge.

All warranty coverage does not include water softener resin, which is an expendable item.

If this water softener is ever used for other than private family purposes, all warranty coverage applies for

only 90 days from the date of purchase.

This warranty covers only defects in material and workmanship. Sears will NOT pay for:

1. A service technician to instruct the user in correct product installation, operation or maintenance.

2. A service technician to clean or maintain this product.

3. Damage to or failure of this product if it is not installed, operated or maintained according to the all instruc-

tions supplied with the product.

4. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intend-

ed purpose.

5. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils other

than those recommended in all instructions supplied with the product.

6. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.

Disclaimer of implied warranties; limitation of remedies

Customer's sole and exclusive remedy under this limited warranty shall be product repair as provided herein.

Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to

one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential dam-

ages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential dam-

ages, or limitation on the duration of implied warranties of merchantability or fitness, so these exclusions or

limitations may not apply to you.

This warranty applies only while this appliance is used in the United States or Canada.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to

state.

Sears Brands Management Corporation, Hoffman Estates, IL 60179

Sears Canada Inc., Toronto, Ontario, Canada M5B 2M5

Questions? Call The Kenmore Water Line 1-800-426-9345

TABLE OF CONTENTS

Safety Guides ................................................................................................................................................. 4

Unpack and Check Shipment ........................................................................................................................ 5

Plan Your Installation: Tools Needed, Materials Needed ........................................................................... 6-10

Install Inlet/Outlet Adapters or Bypass Valves, Three Way Valves ........................................................... 11-12

Install Softener and Connect Pipes ................................................................................................................ 13

Connect Valve and Salt Tank Drains .............................................................................................................. 14

Leak Test ........................................................................................................................................................ 15

Electrical Requirements ................................................................................................................................. 16

Install Covers and Restart Water Heater ....................................................................................................... 17

Program the Timer .................................................................................................................................... 17-18

Sanitize the Water Softener ........................................................................................................................... 19

Add Salt to Storage Tank ................................................................................................................................ 20

Install Checklist .............................................................................................................................................. 21

Faceplate Timer Features ......................................................................................................................... 22-25

How Your Water Softener Works .............................................................................................................. 26-28

Care of Your Water Softener ..................................................................................................................... 29-32

Specifications ............................................................................................................................................ 33-34

Service Tech Information ........................................................................................................................... 35-41

Exploded Views and Parts Lists ................................................................................................................ 42-47

Sears Tech Support ......................................................................................................................... Back Cover

FACTS AND FIGURES TO KEEP

Fill in the blanks below and keep this book in a safe place so

you always have these facts.

Water Softener Model No.*

Serial Number

Date Insta lied

Water Hardness

Iron Content_

pH_

Water Pressure

Water Flow Rate

Grains Per Gallon

Parts Per Million

Taste and/or Odor

Pou nds/Square Inch

Gallons Per Minute

Salt Hole Cover

Rating

Decal

*The model number is on the rating decal, located on the rim, under the salt hole cover.

Questions?

Call the Kenmore Water Line at 1-800-426-9345

or visit KenmoreWater.com

For repair or replacement parts, call toll-free 1-800-366-7278

See back cover for other Sears service numbers.

Questions? Call The Kenmore Water Line 1-800-426-9345

Read all steps, guides and rules carefully before installing and using your new water softener.

Follow all steps exactly to correctly install. Failure to follow them could cause personal injury

or property damage. Reading this book will also help you to get all of the benefits from your

water softener.

Your Kenmore Water Softener will remove hardness minerals from water. This is measured in

grains per gallon (gpg). It will also remove some clear water iron*. This is measured in parts

per million(ppm). See the specifications page for the maximum limits of hardness and iron

removal.

• A water softener will not improve other water problems such as acidity, tastes and odors, or

iron other than clear water iron. It will not purify contaminated water, or make unsafe water

safe to drink.

Check with your local public works department for plumbing, electric and sanitation codes.

You must follow their guides as you install your softener. Use only LEAD FREE SOLDER

AND FLUX, as required by federal and state codes, when installing soldered copper plumb-

ing.

Protect the softener and piping from freezing. Damage from freezing voids the softener war-

ranty. See how to protect from freezing on page 31.

CAUTION: Please read and comply with the following guides to prevent damage to the sof-

tener or other property, personal injury, or possible fatal shock.

This softener works on 24 volts only. Be sure to use only the transformer included.

Plug it into a nominal 120V, 60 cycle household outlet that is grounded and properly

protected by an overcurrent device such as a circuit breaker or fuse. If transformer is

replaced, use only the authorized service Class II, 24 volt, 10 VA transformer.

• Unplug the transformer right away if the power cable should become damaged or frayed.

Make repairs, or replace the transformer, before plugging back into the power outlet.

• Always unplug the softener from electrical power before removing outer valve covers.

• This system is not intended to be used for treating water that is microbiologically unsafe or of

unknown quality without adequate disinfection before or after the system.

* The capacity to reduce clear water iron is substantiated by WQA test data.

European Directive 2002/96/EC requires all electrical and electronic equipment to

be disposed of according to Waste Electrical and Electronic Equipment (WEEE)

requirements. This directive or similar laws are in place nationally and can vary

from region to region. Please refer to your state and local laws for proper disposal

of this equipment.

Questions? Call The Kenmore Water Line 1-800-426-9345

INSPECT SHIPMENT

Your water softener is shipped complete in one carton.

Use care when handling the softener. DO NOT turn

upside down. DO NOT drop, or set on sharp objects that

could make a hole in the bottom. The water softener is

heavy, do not try to lift it or move more than is necessary.

Remove all items from your shipping carton.

Check all items against the packing list below. Note any

items lost or damaged in shipment.

Note any damage to the shipping carton. Refer to the

exploded view and parts list in the back of the manual for

the part names and numbers of missing or damaged

items.

Contact the store where purchased if problems exist.

PARTS DESCRIPTIONS SMALL PARTS

Nozzle Valve

Salt Hole Assembly Assembly

Cover

Salt

Storage

Tank

Face

Plate

Brinewell

Cover

Brinewell

Brine Valve

owner's manual

Installation

Adaptors (2)

Clips (4) @

Drain Tubing

Ground Clamp Kit Grommet

Bypass Valve

4_P Tube Clamp

Tube Adaptor

_'_(_:1_Tube Clamp

FIG. 1

Questions? Call The Kenmore Water Line 1-800-426-9345

PLAN YOUR INSTALLATION

It is recommended to read through the entire manual before

beginning your installation. Follow all steps exactly. Reading this

manual will also help you get all the benefits from your system.

TOOLS NEEDED:

• Safety glasses

• Flathead screw driver

• Phillips screw driver

• Adjustable slip joint pliers

• Tape measure or ruler

Flathead Screwdriver

Safety Glasses Phillips Screwdriver Adjustable Slip Joint Pliers Tape Measure or Ruler

ADDITIONAL TOOLS NEEDED FOR THE FOLLOWING INSTALLATIONS:

SOLDERED COPPER

• Tubing Cutter

• Propane Torch

• Solid Core LEADFREE Solder

• Paste Flux

• Emery Cloth

• or Sandpaper

THREADED PIPE

• Hacksaw or Pipe Cutter

• Pipe Wrenches

• Pipe Threading Tool

• Pipe Joint Compound approved

for use on potable water

CPVC OR PVC PLASTIC

• Hacksaw

• Adjustable Wrench

• Primer and Solvent Cement

approved for use on potable water-

THE PROPER ORDER TO INSTALL WATER TREATING EQUIPMENT

(Shows sequence of equipment only. Seldom, if ever, would all items be needed.)

Sediment or Taste &

Odor Cartridge Filter

Cold, soft water

Hot, soft water

Heater L, _

Kitchen or Bathroom City Water Supply

Cold Faucet

Water *Taste & Iron Neutralizer Clarifying

Softener Odor Filter Filter Filter

•Always place an Iron Filter UPSTREAM of the water softener.

•Always place a Neutralizer UPSTREAM of an Iron Filter, etc., as shown.

*Place a Taste & Odor Filter UPSTREAM of a water softener on a chlorinated water supply

and DOWNSTREAM of a water softener on a non-chlorinated water supply.

Hard Water to _ D_

o deFa ce s

_ _ WeIt Water Supply I

Pressure or Dispensing

Captive Air System I

Tank [

I I I _ I [ Sediment

[ I [ _ _ _ [ [ I Cartridge Filter |

j LI U Ll U !

Welt Water

FIG. 2

Questions? Call The Kenmore Water Line 1-800-426-9345

shutof

valve

FIG. 3

Typical Installation

WHERE TO INSTALL THE WATER SOFTENER

Review the following points before you choose a place to put your softener.

1. Place as close as possible but always after, the

pressure tank (well water) or water meter (city

water). See Fig. 3.

2. Place as close as possible to a water drain such as

a floor drain, laundry tub, sump or standpipe. See

Fig. 3.

3. Connect to the house main water pipe BEFORE

THE WATER HEATER. See Fig. 3. Temperature of

water going through the softener must not be

more than 120°F (49°C). Hot water will damage

inner softener parts. To reduce the risk of hot water

backup, piping between the softener and water

heater should be as long of a run as possible.

4. Keep outside faucets on hard water to save soft

water and salt. See Fig. 3.

5. Do not install in a place where the softener could

freeze. Damage caused by freezing voids the war-

ranty by Sears Brands Management Corporation.

6. Put the softener in a place where water damage is

least likely to occur if it develops a leak. Sears or

the manufacturer will not repair or pay for water

damage.

7. A grounded, 120V electrical outlet is needed within

10 feet of the softener. See Fig. 3. This is to plug in

the transformer. The softener has a 10 foot power

cable. Be sure the outlet and transformer are in

an inside place, to protect from wet weather. Use

a continuously "live" outlet, which cannot be acci-

dentally switched off.

8. When installing in an outside location, you must take

the steps necessary to assure the softener, installa-

tion plumbing, and wiring, are protected from the

elements, direct sunlight, contamination, vandalism,

etc.

Questions? Call The Kenmore Water Line 1-800-426-9345

Plug the softener transformer

into an inside, 120 volt 60Hz

electrical outlet. If an outside

outlet is used, be sure it has

approved weather protection.

Suggested Slab Foundation Installation

WATER SOFTENER

(install in garage, car port,

or other sheltered area)

water heater kitchen

r_q bathroom

outside I _L_ I I I

.,o. II I1 -°

lJ I

J _ oo°°

"-," bypass

valve outside

-soft

Run drain tubing to laundry tub or

p-trap inside home, if possible.

Otherwise, run to a dry well.

outside

-hard

outside

-hard

water in

For outside hard

water, trench under-

ground as needed.

FIG. 4

DRAW IN YOUR PIPES

AND FITTINGS

Draw the plans for your "IN" and "OUT"

piping here. Include all pipe, fittings and

accessories you will use.

Make a list of all materials you will need

and buy them before you begin to install

the water softener.

120V - 60Hz U

Electrical

Outlet

Left

Valve Outlet Side

Valve Inlet

Your House Main Water Pipe

Right

*In what direction does the water flow?

Be sure to plan "IN" and "OUT" piping so water

flow is to the softener valve inlet. Plan a

crossover if flow is from left to right.

Raw

CROSS-OVER

Main Water Pipe

Outlet Inlet

Soft Water

To Water Softener

FIG. 5

Questions? Call The Kenmore Water Line 1-800-426-9345

PIPE,FITTINGS,OTHER MATERIALS NEEDED

You must first decide how to run "in" and "out" pipes to

the softener. Look at your house main water pipe at the

point you will connect the softener. Is the pipe soldered

copper, glued plastic, or threaded galvanized or brass?

What is the pipe size? What kind of pipe and fittings is it

easiest for you to work with, and what tools do you have?

Now look at the common plans for "in" and "out" piping

on soldered copper. See Fig. 6. Use it as a guide to plan

what materials you will need. Get all the materials you

will need before you start.

Use Fig. 5 to make a plan drawing for your specific

installation. "In" and "out" fittings included with the soften-

er are 1" NPT threaded adaptors. You should maintain

the same, or larger, pipe size as the water supply pipe,

up to the softener inlet and outlet. Use copper, brass,

galvanized or PVC plastic pipe and fittings for the "in"

and "out" pipes. Be sure to check local codes.

Note: If converting from galvanized to copper pipe

use approved dielectric insulating connectors.

ALWAYS install the bypass valve (that is included with

the unit) or a three valve bypass. See Fig. 9 to13.

Bypass valves let you turn off water to the softener if

needed for repairs, but still have water in the house

pipes.

Drain tubing (3/8" inside diameter), is needed for the

valve and salt tank drains. See Fig. 16. If a rigid valve

drain is needed to comply with plumbing codes, you can

buy the parts needed (see Fig. 16) to change the soften-

er to a 1/2 inch minimum copper tubing drain.

OUT IN

1" NPT sweat

adaptor (2)*

tape, _/_"

Use teflon

pipe joint compound \ ::::

or both.._ _,_._' _i _

_ _ adaptor [ 2of each

_ _ _ included

clip

ass Valve

Valve

Inlet

1" NPT sweat

adaptor (2)* OUT IN

Use teflon tape, _

pipe joint compound _

or both.

Valve

Inlet

1" NPT clip

adaptor /

J2 of each

included

FIG. 6

*NOTE:

For plumbing connection, buy 2 sweat adaptors and plumb

directly to the inlet - outlet adaptors. Threads on the inlet - outlet

adaptors are 1" NPT.

CAUTION:

DO ALL SOLDERING BEFORE CONNECTING SWEAT ADAP-

TORS TO INLET-OUTLET ADAPTORS OR BYPASS VALVE.

Questions? Call The Kenmore Water Line 1-800-426-9345

BEFORE INSTALLING CHECKS & TESTS

Your water supply needs to be checked for chemical

analysis, water pressure and water flow rate. To accom-

plish this, complete the following steps:

Check Water's Chemical Analysis: Sears sells a com-

plete line of water treating equipment to correct various

water problems. To be sure you have the proper type

and size equipment, You must have your water tested.

Your Sears store can give you a water test results for

hardness, iron and acidity, and tell you what equipment

you need. Simply take at least a 4 oz. sample of your

water to Sears, and they will test it while you wait. If you

need help to get your water tested, or if you have other

questions about your water, ask at your Sears store.

NOTE: Add these readings to the Facts and Figure

table on page 3.

Check Your Water Pressure: For your softener to work

right, a water pressure of no lower than 20 pounds per

square inch (psi) is needed in the house water pipes.

The highest pressure allowed in the water pipes is 125

psi. If pressure is over 125 psi, buy and install a pres-

sure reducing valve in the water inlet pipe to the soften-

er.

NOTE: If water pressure during the day is 100 psi or

more, pressure during the night may go over 125 psL

Adding a pressure reducing valve may reduce the

flow.

NOTE: Add these readings to the Facts and Figure

table on page 3.

If you have a well water system, look at the pressure

gauge to find the water pressure. Call your local water

department if you have city water. They will tell you what

the water pressure is where you live.

NOTE: Add these readings to the Facts and Figure

table on page 3.

Check your water flow rate: A water flow of at least 3

gallons per minute is needed. A lower flow will keep your

softener from working as well as it should. Complete the

following steps to make an easy check of your flow rate.

1. Fully open two cold water faucets close to the point

water enters the house.

2. With both faucets open, fill a gallon container at one

faucet while looking at a watch or clock to see how

many seconds it takes.

3. Empty the container and go to the second faucet (be

sure BOTH faucets are still on). Fill the gallon container

at the second faucet and see how many seconds it

takes.

4. Turn off both faucets. Now add the number of seconds

it took to fill the container at both faucets.

5. A total of 90 seconds, or less, means the system flow

rate is good.

NOTE: Add these readings to the Facts and Figure

table on page 3.

NOTE: Codes in the state of Massachusetts require

installation by a licensed plumber. For installation,

use plumbing code 248CMR of the Commonwealth

of Massachusetts.

Questions? Call The Kenmore Water Line 1-800-426-9345

ASSEMBLE INLET OUTLET ADAPTORS,

OR SINGLE BYPASS VALVE

Complete the following steps to assemble the adaptors or

bypass valve.

1. Close the shutoff valve on the house main water pipe,

near the water meter or pressure tank, to turn off the

water. See Fig. 7.

2. Shut off the gas or electric supply to the water heater.

See Fig. 7.

3. Open the highest and lowest water faucets in your

house. This will let water drain from the pipes. Close

faucets after water has drained.

4. Remove the main cover. See Fig. 8.

Pull outward on two (2) tabs to release.

The salt hole cover remains attached to the main cover

when removed. Set both covers aside so they will not get

scratched or broken.

Shutoff Shutoff .Pressure

Valve Valve ,z/Tank

Pump

Electrical

Panel

FIG. 7

Salt Hole Cover

INSTALL SEARS BYPASS VALVE AND /OR THE

INLET OUTLET THREADED ADAPTORS

NOTE: If you will not install the bypass valve because

you will have a three (3) valve bypass, skip steps 6 &

7, but do steps 5and 8.

5. Visually check and remove any foreign materials from

the valve inlet and outlet ports. See Fig. 9. Carefully

remove the two large plastic clips (you will use them).

Check to be sure the turbine and turbine support are

firmly in place. See Fig. 10.

Cover (Main)

FIG. 8

BYPASS VALVE:

6. Put a light coating of silicone grease on the o-ring seals

and slide onto the bypass valve.

7. Push the bypass valve into the softener valve as far as it

will go. Snap the two large holding clips into place,

from the top down as shown. See Fig. 11.

CAUTION: Be sure the clips snap firmly into place so

the bypass valve will not pull out. See Fig. 11.

INSTALLING BYPASS VALVE, AND/OR

INLET AND OUTLET THREADED ADAPTORS

Valve Outlet

Included with

Softener

INLET AND OUTLET THREADED ADAPTORS:

8. Put a light coating of silicone grease on the o-ring seals

and slide into the threaded adaptors. Push the adaptors

into the valve inlet and outlet ports, or bypass valve

ports, as far as they will go. Both adaptors are the same

and fit either port. Snap the two large holding clips

into place, as shown. See Fig. 11.

CAUTION: Be sure the clips snap firmly into place so

the tubes will not pull out. See Fig. 11.

Valve Inlet Included with

Softener

FIG. 9

Questions? Call The Kenmore Water Line 1-800-426-9345

Before installing the bypass valve, or

copper tube, be sure the turbine and

support are firmly in place in the

valve outlet port.

Turbine

Support Sensor Port

H/I

Turbine

FIG. 10

INSTALLING HOLDING CLIPS

Bypass Valve or

Installation Adaptor

Black Cli Cross Section of Valve

Inlet or Outlet

Clip Sna)s into Place

Between Larger Diameter Rings

O-Ring

FIG. 11

BYPASS VALVE TURNED DOWNWARD

Turn bypass valve upside

down to connect to floor

level plumbing.

OUT

FIG. 12

INSTALLING 3 VALVE BYPASS AND PIPES

Complete the following steps to install the three (3)

valve bypass:

• Cut the house main water pipe where you will con-

nect the softener.

• Loosely put together pipe, fittings, and the three

(3) valves.

• Place valve(s) within easy reach.

When all pipe, fittings and valves make a good fit

together, tighten all threaded joints (use pipe dope

on outside threads), or solder all sweat joints.

3 VALVE BYPASS

TO FIG. 13

Softener Inlet

Questions? Call The Kenmore Water Line 1-800-426-9345

POSITION SOFTENER INTO PLACE

Complete the following steps to position the softener.

1. Grip under the ridge on the salt tank sidewall.

2. Carefully rock back and forth into position.

3. Move the softener into position.

4. Place on a level and smooth surface. If needed, put a

piece of 3/4" plywood, at least 17" x 20", under the

tank. Then put spacers under the plywood to level the

softener. See Fig. 14.

NOTE: Do not put shims or spacers directly under

the tank, without the plywood. The weight of the sof-

tener, when full of salt and water, may cause the tank

to puncture or break at the shim or spacer.

CONNECT THE SOFTENER

Refer to your plan drawing. See Fig. 5.

Measure, cut (thread if needed) and put all pipe and fit-

tings together up to the main water pipe, or to the

bypass valve(s) you installed in the previous step.

CAUTION: Never solder fittings while connected to

nonmetallic parts. Wait until soldered pipe has

cooled before connection. See Fig. 15.

CAUTION: Be careful when putting pipe fittings

together. Do not cross thread, and do not overtight-

en.

MOVE SOFTENER INTO PLACE

Grip under ridge

to move softener.

Plywo_ Shims

FIG. 14

TYPICAL SOLDERING

CONNECTIONS

ain Water Pipe

4. Solder

NOTE: To be certain heat will

not travel down the pipe and

into the bypass valve (or

installation adaptors), wrap

the bottom of the pipe and the

bypass valve in a wet rag.

Hard Water

1. Cut pipe to

correct length.

2. Solder (WHEN

COOL, do Step 3).

3. Put threaded adaptor

into bypass valve

port.

FIG. 15

Questions.'? Call The Kenmore Water Line 1-800-426-9345

CONNECT THE VALVE DRAIN HOSE

Take a length of 3/8" inside diameter drain tubing and

attach one end to the drain fitting. See Fig. 16. Use a

tube clamp to hold it in place. Put the other end of the

tubing over a floor drain, into a laundry tub, standpipe,

or other suitable drain. Check your local codes.

Leave an air gap of about 1-1/2" between the end of

the hose and the drain. This gap is needed so you

don't get a backflow of sewer water into the softener.

Do not put the end of the hose into the drain or con-

nect without the air gap.

Place and support the hose so it does not kink or have

sharp bends. Secure the hose end so water pressure

does not cause the hose to "whip". Tie or wire it in

place. Do not pinch the hose shut. The softener will

not work if this drain hose is pinched, plugged,

closed or restricted in any way. Direct drain flow

down into drain from drain line as flow could possibly

over shoot the drain cover.

Keep the hose lower than the drain fitting. In some

homes, to get to a drain you must raise the hose and

run it overhead. If you need an overhead drain, do not

raise the hose more than 8' above the floor. A copper

drain tube is best to use.

COPPER DRAIN TUBE: Local plumbing codes may

require the use a copper valve drain tube. A copper

tube is also best to use for an overhead drain. Use a

copper drain tube if the softener is installed outside, or

in the sunlight. Heat from the sun can soften, flatten

and close up some kinds of tubes.

To adapt a copper drain tube to the softener, buy a

compression fitting (1/4" female pipe threads x 1/2"

O.D. tube) and tubing from your local hardware store.

CONNECT SALT TANK OVERFLOW TUBING

1. Locate the rubber grommet, tube adaptor and tube

clamp (see Fig. 16) that are in the parts bag.

2. Push the grommet into the hole in the salt tank wall

so half is inside and half is outside.

3. Push the bigger end of the tube adaptor into the

grommet.

4. Push one end of a length of 3/8" I.D. tubing onto

the tube adaptor, using the tube clamp to hold it in

place.

5. Put the other end of the tubing over the floor drain.

IMPORTANT: Overflow water must run downward

through the tubing. Do not raise the tubing higher

than the grommet and tube adaptor. See Fig. 16.

IMPORTANT: Do not connect to the valve drain

hose you installed in step 1. Both drains must

have a separate hose or tube.

NOTE: Overflow drain tubing is available from

Sears. See parts list in back of manual.

art

Grommet Tube /

._,& Adapt@

NOTE: Overflow

drain tubing is avail-

able from Sears,

Item No. 42-3433

(20 ft).

Overflow Drain Tubing .___.

1/4 NPT Threads

Barbs

Clip

Cut Barbs from

Fitting (Pull clip and

"emove fitting from valve.)

Comp Fitting. 1/4 NPT

1/2 in. O.D. Tube

(Not furnished)

\\ \\ To drain

N\ \\ point other

\" than floor

\\ "-\ drain.

Valve Drain Hose "_ oup_orL

tubing in

place as

needed.

Tie or Wire 1-1/2"

STANDPIPE

r Gap

1/2" Outside Diameter

Copper Tube

(Not furnished)

FIG. 16

Questions? Call The Kenmore Water Line 1-800-426-9345

LEAK TEST

To check for leaks, complete the following steps:

CAUTION: To avoid water or air pressure dam-

age to softener inner parts, and to flush pipe

chips or other residue from the water pipes, be

sure to do the following steps exactly as

instructed.

1. Fully open two cold, soft water faucets near the

softener.

2. Look at the pictures in Fig. 18 and 19 to deter-

mine your kind of bypass valve(s). Place bypass

valve(s) in "bypass" position. On a single valve,

slide the stem inward to bypass. On a three (3)

valve system, close the inlet and outlet valves and

open the bypass valve.

3. Fully open the house main water pipe shutoff

valve. Observe steady water flow from both open

faucets.

4. Place bypass valve(s) in SERVICE EXACTLY as

follows: Keep soft water faucets open.

a. Single Bypass Valve: Slowly, slide pull the

valve stem outward toward service, pausing sev-

eral times to allow the softener to pressurize slow-

ly.

b. Three Valve Bypass: Fully close the bypass

valve and open the outlet valve. Slowly, open the

inlet valve, pausing several times to allow the sof-

tener to pressurize slowly.

5. After about three minutes, open a hot water

faucet for about one minute, or until all air is

expelled, then close.

6. Close both cold water faucets.

7. Check your plumbing work for leaks and fix right

away if any are found. Be sure to observe previ-

ous caution notes.

NOTE: If this procedure is performed on a new

softener, water coming from the taps may initial-

ly be discolored. This normally occurs the first

time water runs through the resin bed. The dis-

colored water is not harmful, and the discol-

oration will not last more than a few minutes.

HOUSE MAIN WATER

SHUTOFF VALVES

Shu_

Water ¢--_% Pressure Tank

Meter Shutoff Valve_ / d"-

Well Pump

FIG. 17

SINGLE BYPASS

Pull Stem Outward

For Service

Push Inward

For Bypass

Note: Stem may be installed

in either direction. The end

with writing should be pulled

out for service position.

FIG. 18

FOR SERVICE

Close bypass valve.

Open inlet & outlet

valves.

FOR BYPASS

Open bypass valve.

Close inlet & outlet

valves.

VALVE BYPASS

Outlet

Valve

/pass

Valve

Inlet

Valve

FIG. 19

Questions? Call The Kenmore Water Line 1-800-426-9345

INSTALLGROUNDINGCLAMPBETWEEN

THESOFTENERINAND OUT PIPES

The house cold water pipe (iron or copper) is often

used to ground all electrical outlets in the home.

Outlets are grounded to protect you from shock when

you touch any electric appliance plugged into the out-

let. If you installed the single bypass valve, the cold

water pipe ground is broken. See Fig. 20 and 21.

IMPORTANT: Be sure the cold water pipe has

direct metal to metal contact all the way to the

ground. Plastic, rubber or other electrically insulat-

ing parts such as hoses, fittings, washers or gas-

kets can break the direct metal to metal contact.

Also check the water meter (city water) or the well

pump. Install #4 copper jumper wires, clamped

tightly on both ends, across insulated parts. See

Fig. 21.

To restore the ground, take the ground clamp kit that is

in the parts bag. Install across the inlet and outlet cop-

per tubes. See Fig. 20. Be sure good contact is made

between the pipe and the clamps.

ELECTRICAL POWER OUTLET FOR

YOUR SOFTENER

The softener works on 24 volt, 60 Hz electric power.

The included transformer changes standard 120 volt

AC house power to 24 volts. You must plug the trans-

former into a grounded, 120 volt outlet only. Be sure

the outlet is always "live" so someone cannot turn it off

by mistake. See Fig. 22.

NOTE: The included transformer is made for inside

use only. Be sure the electrical outlet you plug the

transformer into is inside, to protect from weather.

PLUG IN THE TRANSFORMER

Plug the transformer into the electrical outlet.

COLD WATER PIPE GROUNDING

Ground

Clamp (2)'_

Screw with lock j

washer and nut

Valve Inlet

FROM

Valve Outlet

FIG. 20

WATER METER JUMPER WIRE

Water Meter

#4 Groundwire

FIG. 21

CONNECTING TRANSFORMER

Transformer

120V-60Hz

Electrical

Outlet

Power Cable

_ From Face Plate-Timer

FIG. 22

Questions? Call The Kenmore Water Line 1-800-426-9345

INSTALL COVERS

After installing your water softener, replace the covers.

Angle the covers so the main cover clips onto the back

first, then bring down in front and clip on the two (2) tabs

inside the rim of the salt hole and lower the salt cover

closed. See Fig. 23.

RESTART THE WATER HEATER

Turn on the gas (or electric) supply to the water heater

and light the pilot.

YOUR PLUMBING INSTALLATION AND ELECTRICAL

WORK ARE NOW COMPLETE.

Cover

(Main)

Salt Hole

Cover

FIG. 23

Display UP Button SELECT Button

REGENERATION Button

PROGRAM THE TIMER

1. When the transformer is plugged in, a model code

(S 32) and a test number (example: Jll) show in the

face plate. This will display for four (4) seconds. Then,

12:00 AM and PRESENT TIME begin to flash.

NOTE: If "- - - -" shows in the display, press the UP

or DOWN button until S 32 shows in the display

Then, press the SELECT button to set, and change

to the flashing PRESENT TIME display.

2. To check the model code, unplug the transformer at the

wall outlet and plug in again. If other than S 32 shows,

refer to the Troubleshooting Section.

SOUND "BEEPER": A "beeper" sounds while pressing

buttons for timer setup. One beep signals a change in

the face plate display. Repeated beeps mean the timer

will not accept a change from the button you have

pressed, telling you to use another button. For example,

while setting the hardness the beeper sounds repeated-

ly when the display reaches 1 using the DOWN button,

or the highest hardness setting using the UP button.

DOWN Button FIG. 24

I I I

U I I I -hi717 A/_

IC 'LILI

PRESENT TIME

FIG. 25

Questions? Call The Kenmore Water Line 1-800-426-9345

SET PRESENT TIME OF DAY

If the words PRESENT TIME do not show in the display,

press the SELECT button until they do show in the display.

Press the UP or DOWN buttons to set the present time.

Press UP to move the display ahead; press DOWN to move

the time backward. If the present time is between noon and

midnight, be sure PM shows. If the present time is between

midnight and noon, be sure AM shows. Each press of the UP

or DOWN buttons changes the time by one (1) minute.

Holding the buttons in changes the time 32 minutes each

second.

! !,1- f-IPM

"q,_-!0

PRESENT TIME

! !'-'II--AM

w w'DO

PRESENT TIME

-11-

I- 3

HARDNESS

FIG. 26

SET WATER HARDNESS NUMBER

To set the water hardness number, complete the following

steps:

1. Press the SELECT button once to display 25 (flashing)

and HARDNESS. The grains per gallon (gpg) hardness of

your water supply is on your water analysis report. Be sure

to enter water test results on the Facts & Figure Chart on

page 3.

2. If your water supply contains iron, compensate for it by

adding to the water hardness number. For example,

assume your water is 20 gpg hard and contains 2 ppm

iron. Add 5to the hardness number for each I ppm of iron.

In this example, you would use 30 for your hardness num-

ber.

2ppmironx5= 10

20 gpg hardness

+10

30 HARDNESS NUMBER

,Press the UP or DOWN buttons to set your water hard-

ness number in the display. The DOWN button moves the

display to 1. The UP button moves the display to the high-

est setting (see maximum setting for your model in the

specifications).

NOTE: Each press of the UP or DOWN button changes

the display by 1 between 1 and 25. Between 25 and the

highest number, the display changes 5 at a time (25,

30, 35, etc.) Holding the UP or DOWN button in

changes the display twice each second.

L_--i,I-'lr'laM

,LIU

RECHARGE

TIME

7 I:78

-": mm

ml _TE_F_i

FIG. 27

SET REGENERATION TIME

To complete setting the regeneration time, complete the fol-

lowing steps:

1. Press the SELECT button to display 2:00 AM (flashing)

and RECHARGE TIME.

,At the 2:00 AM recharge time setting, the softener begins

regeneration (see pages 26 - 28) at 2:00 AM. This is a

good time in most households because water is not being

used. If a different recharge time setting would be better

for your household, complete the following step.

3. Press the UP or DOWN buttons to set the desired

recharge starting hour. Be sure to observe the

AM-PM as you did when setting the present time

of day.

Note: Each press of the UP or DOWN buttons

changes the display one hour. Holding the but-

tons in changes the display twice each sec-

ond.

4. Press the SELECT button once again, to com-

plete initial programming, and the current time of

day shows in the display.

Questions? Call The Kenmore Water Line 1-800-426-9345

SANITIZE THE WATER SOFTENER

Care is taken at the factory to keep your water softener clean

and sanitary. Materials used to make the softener will not

infect or contaminate your water supply, or cause bacteria to

form or grow. However, during shipping, storage, installing

and operating, bacteria could get into the softener.

SANITIZE YOUR WATER SOFTENER AS FOLLOWS:

1. Be certain the bypass valve is pulled out to

"service" position.

2. Liftthe salt hole cover and use a pail add up to 3 gallons

of water to the salt storage tank.

3. Remove the brine well cover (Fig. 28) and pour about 3/4

ounce, or 1 to 2 tablespoons, of common 5.25% 1, unscent-

ed, household bleach (Clorox, Linco, BoPeep, White Sail,

Eagle, etc.) in the softener brinewell. Replace the brinewell

cover.

4. Press the REGENERATION button and hold for 3 seconds,

until the words RECHARGE, Serv and Fill begin to flash in

the display. This recharge draws the sanitizing bleach into

and through the water softener to sanitize it. Any air

remaining in the unit is purged to the drain.

5. After the recharge has completed, fully open a cold water

faucet, downstream from the softener, and allow 50 gal-

lons of water to pass through the system. This should take

at least 20 minutes. Close the faucet.

NOTE: This recharge takes about 2-1/2 to 2-3/4 hours,

depending on the salt type setting.

NOTE: During a recharge the water softener bypasses

raw water to the home. You will not get salty water or

affect the regeneration cycle if water is used at this time.

You can sanitize the softener with or without salt in the

storage tank.

1Recommended by the Water Quality Association.

On some water supplies, the water softener may need peri-

odic disinfecting.

Your new Sears softener is now softening the water for your

household needs. However, your WATER HEATER is filled

with hard water. To have fully soft water right away, you can

drain the water heater so it refills with soft water. If you don't

drain the water heater, it will take a few days before you have

fully soft water.

To drain the water heater, open a hot water faucet and let it

run until the water runs cold. Then close the faucet.

NOTE: If this procedure is performed on a new softener,

water coming from the taps may initially be discolored.

This normally occurs the first time water runs through

the resin bed. The discolored water is not harmful, and

the discoloration will not last more than a few minutes.

Water

About 3 gallons

Brinewell Cover

(Remove and

add about

3/4 oz. bleach)

Brinewell

FIG. 28

Questions? Call The Kenmore Water Line 1-800-426-9345

ADDINGSALTTOTHE STORAGETANK

Brine(saltdissolvedinwater)isneededforeachand

everyregeneration.Thewaterformakingbrineis

meteredintothesaltstoragetankbythesoftener.You

mustkeepsaltinthetank,butbecausethewatersoften-

erisveryefficient,itis notnecessaryto keepitfull.

Especiallyin humidareas,it isbesttofill thestorage

tankonequarterto onehalffull,andtoaddsaltmore

often.Saltbridgingoccursmoreoftenwhenconditions

arehumid.

UseNUGGETorPELLETwatersoftenersalt.DONOT

userocksalts,astheyhavedirtandsedimentsthatwill

stopthesoftenerfromworking.Tomaintainoptimumper-

formanceofyourwatersoftener,thesalttankshouldbe

cleanedoutevery2 to 3years.

Beforeaddingsalt,besurethebrinewellcoverisin place

onthetopofthebrinewell.It isrecommendedto setthe

saltmonitorsystem,althoughit isnotrequiredforproper

operation.

NOTE: The salt monitor system is calibrated to the

density of nugget or pellet water softener sail The

monitor will not work as accurately with other types

of salt including rock and solar.

If you choose Potassium Chloride (KCl) as a regenerant,

following these suggestions will help give you years of

maintenance free service.

Place only one bag of KCl in your softener at a time

(the salt storage tank should contain no more than

60 pounds of KCl at any one time).

A softener using KCl should not be placed in areas

with temperature fluctuations and high humidity (KCl

will harden in these environments and may make the

softener inoperable).

Check the brine tank and brine well (black tube in salt

storage tank) monthly. If hardening is present, pour

small amounts of warm water on hardened areas until

they loosen.

If your softener does not have a KCl salt setting you

must increase your hardness setting by 25% to ensure

continuous soft water as in example below.

Raw Water Hardness Softener Setting

(Grains Per Gallon) When Using KCl

5 gpg 7 gpg

10 gpg 13 gpg

15 gpg 19 gpg

20 gpg + 25 % = 25 gpg

25 gpg 32 gpg

30 gpg 38 gpg

35 gpg 44 gpg

40 gpg 50 gpg

Salt .

Storage'_

Tank

Cover

Brinewell

FIG.29

Persons who are on sodium restricted diets should con-

sider the added sodium as part of their overall sodium

intake. For example, if your water supply is 15 grains

hard, and you drank 3 quarts of softened water you

would consume 335 milligrams of sodium. That is

equivalent to eating 2-1/2 slices of white bread.

WATER SOFTENING SALT WITH IRON

REMOVING ADDITIVES

Some salts have an additive to help the softener handle

iron in the water supply. These salts may be used if

your water supply has a high iron content. It is recom-

mended to use Sears Resin Bed Cleaner (refer to the

Parts List in back of manual for part number) for period-

ic treatments to keep your resin bed clean. This is avail-

able at your local Sears store.

Persons who are concerned about their drinking water

should consider a Kenmore Drinking Water System that

will remove or reduce in excess of 90% of the sodium

and other drinking water contaminants.

Questions? Call The Kenmore Water Line 1-800-426-9345

CHECK LIST OF STEP-BY-STEP GUIDES TO

INSTALL

Review the following list to ensure you have completed all

the installation procedures.

1. Check the incoming water. Has incoming water

been tested?

2. Remove cardboard packaging from salt tank.

3. Is the incoming water going to the valve inlet?

4. Is the bypass valve placed into the service

position?

5. Is the ground clamp installed?

6. Are the drain lines clamped and secured?

7. Is the unit plugged into a continuously live outlet?

8. Has salt been added to the salt tank?

9. Has the unit been sanitized? See page 19.

\Valve Inlet

FOR SERVICE

Close bypass valve.

Open inlet & outlet

valves.

Water Supply

Bypass Valve(s)

Single By-

pass Valve

Note: Stem may be installed in

either direction, The end with writ-

ing should be pulled out for service

position,

Outlet

Valve

Bypass

Valve

Inlet

Valve

3-Valve

FIG. 30

Questions? Call The Kenmore Water Line 1-800-426-9345

EXTRARECHARGE

Sometimes,a manuallystartedregeneration(recharge)

maybedesired,orneeded.Twoexamplesare:

•Youhaveusedmorewaterthanusual(guestsvisiting)

andyoumayrunoutofsoftwaterbeforethenexttimer

startedregeneration.

• Youdidnotrefillthesoftenerwithsaltbeforeit was

gone.Addsaltto thesoftenerbeforeregenerating.

Youcanstartaregenerationrightaway,oryoucanset

thetimerto regenerateatthenext2:00AM(orotherpre-

setrechargetime).

RECHARGE NOW

Press the REGENERATION button and hold until

*RECHARGE, Serv and Fill begin to flash in the display.

Upon reaching fill, the first cycle of regeneration, the

flashing Serv goes off and Fill is on steady. RECHARGE

continues to flash. This regeneration will last for about 2

hours. After the 2 hours, you will have soft water again.

*NOTE: If the CLEAN feature is set to ON, a cleaning

backwash (CLEAN and Bkwsh or Rinse flashes in

the display, along with the minutes of the clean

cycle remaining) precedes the recharge.

RECHARGE TONIGHT

Press and release (do not hold) the REGENERATION

button. RECHARGE TONIGHT flashes in the display,

and the softener begins regeneration at the next preset

recharge time. Press and release the REGENERATION

button once more if you decide to cancel the regenera-

tion, and RECHARGE TONIGHT will not flash in the dis-

play.

SALT MONITOR SYSTEM

The face plate timer has a low salt monitor with an indi-

cator light to remind you to add salt to the storage tank.

To set this monitor system:

1. Lift the salt hole cover and level the salt in the storage

tank.

2. The salt level decal, on the brinewell inside the tank,

has numbers from 0 to 8 (see Fig. 33). Observe the

number the leveled salt is at or closest to.

Now, press the SALT LEVEL ADJUST button until

black bars display up to the salt level number. For

example, the figure shows the salt level at 6.

Finally, set the level you want the low salt indicator

light to come on. Press the SIGNAL LIGHT ADJUST

button until a (*) shows opposite this number. In the

example, the light will come on when the stored salt

Salt Level

_Lv q'LOnl-IPM

RECHARGE

WATER FLOW FIG. 31

OFF --I,Iql--IPM

I'UO

RECHARGETONIGHT

WATER FLOW FIG. 32

L-__ Bars,

Salt Level

Brinewell

Decal

Indicator Li

FIG. 33

drops to level 2. At level 2, the storage tank is about

1/3 full. This is the lowest you should allow the stored

salt level to drop to.

5. If you wish to turn the salt monitor off, press the SIG-

NAL LIGHT ADJUST button until OFF shows above.

NOTE: Your salt monitor is an estimate of your salt

level; accuracy depends on the type of salt used

and other regeneration characteristics.

ADDING SALT TO STORAGE TANK

The Salt Monitor System will turn the low salt light on to

warn you when to refill with salt. Check for a low salt

light a few weeks after you install the softener, and

every week after that. Add salt at about the #2 salt

monitor level. At this level, the tank is about 1/3 full.

Never let the softener use all the salt before refilling.

Without salt, you will soon have hard water. After filling,

reset the Salt Monitor System.

Note: You will have a loss in softening capacity and

may get partly hard water If less than 10 inches

(salt monitor level 2) of salt is in the storage tank.

Questions? Call The Kenmore Water Line 1-800-426-9345

OPTIONAL SETTINGS:

•SALT EFFICIENCY

•CLEAN FEATURE

• CLEAN FEATURE MINUTES

•MAXIMUM DAYS BETWEEN

REGENERATIONS

•97% FEATURE

•12 /24 HOUR CLOCK

1. To set any of the following options, press and hold

SELECT for 3 seconds until 000 shows in the display

Then press once until the SALT EFFICIENCY display

shows. Use the UP or DOWN buttons to change the

ON / OFF displays.

Salt Efficiency. When this feature is ON, the unit will

operate at salt efficiencies of 4000 grains of hardness

per pound of salt or higher, which will reduce the sof-

teners salt usage. (May recharge more often using

smaller salt dosage and less water). When installing

this unit in the State of California, this setting MUST be

ON.

I-I I- I-

I_11- I-"

i-I

UI7

FIG. 34

California Efficiency Requirement

Your Kenmore Water Softener has a "High Efficiency"

feature with an "ON" or "OFF" setting. This softener

setting is shipped in the "OFF" position, which utilizes

the maximum rated capacity while most often achiev-

ing maximum salt efficiencies. When installing this unit

in the State of California, you MUST turn this setting to

the "ON" position which may initiate more frequent

recharges, however it will operate at 4000 grains per

pound of salt or higher.

2. Press SELECT again to show the CLEAN display.

Clean. This feature is beneficial on water supplies con-

taining iron and/or high amounts of sediments (sand,

silt, dirt, etc.). When set to ON, a backwash and fast

rinse cycle will occur first, preceding the normal regen-

eration sequence (see pages 26 - 28). This provides

extra cleaning of the resin bed before it is regenerated

with the salt brine. To conserve water, if your water

supply does not contain iron or sediments, be sure this

feature is set to OFF. The default is OFF.

3. Press SELECT again until the CLEAN TIME display

shows.

Clean feature minutes: If you are using this feature,

the length of the extra backwash cycle automatically is

set to 7 minutes. However, you can adjust this time

from 1 to 15 minutes in length. To change this cycle

time, use the UP button to increase, the time, or the

DOWN button to shorten the time. If no change is

desired, continue to next step.

'FF

CLef/

°-

Default Minutes

FIG. 35

Example:

Time Set to 3 Minutes

FIG. 36

Questions? Call The Kenmore Water Line 1-800-426-9345

4. Press SELECT again to show the following

RECHARGE display.

EXAMPLE: Set to 4 days maximum between

regenerations.

Maximum Days Between Regenerations: The face

plate timer automatically controls regeneration fre-

quency. This provides the greatest operating efficiency,

and under most conditions this feature will be left in its

default mode. However, you can modify this feature if

you want to force a regeneration every set number of

days. For example, if your water supply contains iron

and you want the softener to regenerate at least once

every few days to keep the resin bed clean, set the dis-

play as typically shown above. Setting is available from

1 to 6. Press SELECT to return to the present time is

play.

5. Press SELECT to show the 97% display.

97% Feature: The 97% Feature can save salt and

water by regenerating when 97% of the softener's

capacity has been used up. With this feature ON, the

regeneration can occur at any time (whenever the sys-

tem has reached 97% of its capacity). The default is

OFF. If this feature is desired, turn it on by pressing the

UP button.

IntelliSoft is a new Kenmore exclusive technology built

into your system's electronic control. IntelliSoft

ensures that your softening system provides you with

the most accurate salt dose to fit your water use

needs, providing you with industry leading water and

salt savings.

6. Press SELECT to show the 12 HOUR display.

12 or 24 hour clock: All time displays are shown in

standard clock time (1 to 12 PM; and 1 to 12 AM) at

the 12 hr default setting. If Military time displays are

desired, set to 24 hr by pressing the UP button.

WATER FLOW THROUGH THE SOFTENER

If soft water is in use, the water flow bars continually

scroll across the display. The bars scroll slowly when

water flow is slow, and move faster as water flow increas-

es. The flow bars do not show when all faucets and water

using appliances are off.

DAY

RECHARGE

Default Display

i I'=1- I-

NI- -

RECHARGE

ICI ii

TIME

Flow bars scroll when

soft water is in

Example:

Set to 4 Days Maximum

Between Regeneration

RECHARGE

_UL _

II II

TIME

FIG. 37

Questions? Call The Kenmore Water Line 1-800-426-9345

RECHARGE TIME REMAINING AND VALVE

POSITION INDICATORS

One of the valve position indicators (Serv, Fill, Brine,

Bkwsh, Rinse) is displayed while the softener is recharg-

ing. RECHARGE flashes in the display and, beginning

with Brine, the minutes of recharge remaining before

return to service appears in place of the present time.

When the valve is moving from one cycle to another, both

position indicators are flashing. See Fig. 38.

PROGRAM MEMORY

If electrical power to the softener goes off, the time dis-

play is blank but the face plate timer keeps the correct

time for about 6hours. When electrical power comes on

again, you have to reset the present time only if the dis-

play is flashing. The HARDNESS and RECHARGE TIME

never require resetting unless a change is desired. Even

if the timer is incorrect after a long power outage, the sof-

tener works as it should to keep your water soft.

However, regenerations may occur at the wrong time of

day until you reset the timer to the correct time of day.

ERROR CODE

An error code could appear in the face plate display if a

problem occurs in the softener electronics. Turn to the

Troubleshooting section to resolve the problem and/or call

the Kenmore Water Line number listed below.

KENMORE'S ULTRA CLEANSING FEATURE

The ultra cleansing feature keeps larger particles of sedi-

ment from entering the home's plumbing system. As

water passes through the softener, the larger sediment

particles are collected in the integrated basket and then

rinsed to the drain before each regeneration. The ultra

cleansing feature provides added protection for water

using appliances by reducing the chance of larger parti-

cles entering the various products valves and screens.

The "Clean Feature" may be turned ON to provide an

extra backwash that will help keep the ultra cleansing

screen clean. The default is OFF. See Page 23.

Important: The ultra cleansing feature is not intended

to replace pretreatment filtration. For problem water

applications, additional sediment filtration is recom-

mended.

Sears offers a full line of dedicated sediment filtration

products.

Valve Position

Indicators Recharge Time

Remaining

',, /

sOFF Sd_V _

HLL II II I I

6 _RSNE I I_lL_ M/N

5 I BKWSH RECHARGE I

iRINSETIMEREMAININGJ

FIG. 38

Ultra Cleansing Screen

FIG. 39

Top Distributor

FIG. 40

Questions? Call The Kenmore Water Line 1-800-426-9345

SOFT WATER SERVICE AND REGENERATION

SERVICE

When the softener is giving you soft water, it is called

"Service". See Fig. 41. During service, hard water

comes from the house main water pipe into the soften-

er. Inside the softener resin tank is a bed made up of

thousands of tiny, plastic resin beads. As hard water

passes through the bed, each bead attracts and holds

the hardness minerals. This is called ion exchanging.

Water without the hardness minerals (soft water) flows

out of the softener and into the house soft water pipes.

After a period of time, the resin beads hold all of the

hardness minerals they can, and cleaning with salt

brine is needed. This cleaning is called regeneration or

recharge. Regeneration is started at 2:00 a.m. by the

electronic timer. It takes place in 5 stages or cycles.

These are: 1. Fill

2. Brining

3. Brine Rinse

4. Backwash

5. Fast Rinse

NOTE: If the Clean Feature is set to "On'; additional

backwash and fast rinse cycles occur before the fill

cycle.

REGENERATION

The five steps listed above are described in detail over

the next several pages.

FILL: Salt, dissolved in water, is called brine. Brine is

needed to clean the hardness minerals from the resin

beads. To make the brine, water flows into the salt stor-

age area during the fill stage. See Fig. 42. Fill cycle

length depends on how much soft water making capaci-

ty you have used since the last regeneration. As you

use more water, fill time increases so more brine is

made. The greater amount of brine cleans more hard-

ness minerals from the resin bed.

WATER FLOW THROUGH

THE SOFTENER IN SERVICE

Soft Water Hard Water

OUT IN

Salt Storage Tank\

(Salt not shown)_i k

Brine Valve, Resin Tank

_ Resin Bed

FIG. 41

WATER FLOW THROUGH

THE SOFTENER IN FILL

Soft Water Hard Water

OUT IN

Salt Storage Tank

Brine Valve_

Fill Water

FIG. 42

Questions? Call The Kenmore Water Line 1-800-426-9345

SOFT WATER SERVICE AND REGENERATION

BRINING: During brining, the brine is moved from the

salt storage area, into the resin tank. See Fig. 43.

Inside the resin tank, brine cleans hardness minerals

from the resin beads and they are discharged out the

drain. How much brine is needed to clean the resin

depends on:

• The amount of water used between regenerations.

• The amount of resin in the softener,

• How fast the brine goes through the bed.

The nozzle and venturi makes suction to take brine

from the salt tank and put it into the resin tank. They

keep the brine flow down to a very slow rate to get the

best resin cleaning with the least salt.

BRINE RINSE: After all of the brine is moved into the

resin tank, the brine valve closes. Water keeps flowing

the same way it did during brining except the brine flow

has stopped. Hardness minerals and brine flush from

the resin tank to the drain. Brining and brine rinse

together vary in the length of time they take, relative to

the fill cycle length. See Fig. 43.

BACKWASH: During backwash, water flows UP

through the resin tank at a fast rate to flush iron miner-

als, dirt and sediments from the bed and to the drain.

The bed lifts and expands for good cleaning. See Fig.

44.

WATER FLOW THROUGH

THE SOFTENER IN

BRINING AND BRINE RINSE

Hard Water Hard Water

Bypass OUT IN

Drain

Brine FIG. 43

WATER FLOW THROUGH THE

SOFTENER IN BACKWASH

Hard Water

Bypass OUT IN

Hard Water

Drain

_Resin Bed Lifted

and Expanded

FIG. 44

Questions? Call The Kenmore Water Line 1-800-426-9345

FASTRINSE:Backwashisfollowedbyafastflowof

waterdownthroughtheresintank.Thefastflowpacks

theresinbedandgetsit readyforreturntoservice.

SeeFig.45.

Afterfastrinse,thesoftenerreturnstoservice.Hard

watergoesintotheresintankwheretheresinbed

againtakesoutthehardnessminerals.Softwatergoes

tothehousesoftwaterpipes.

SOFT WATER SERVICE AND REGENERATION

AUTOMATIC BYPASS

During the brining, brine rinse and backwash cycles of

regeneration, HARD water goes through the softener

valve and to the house pipes. If a faucet is opened,

hard water is there for your needs. However, you should

not use hot water, if possible, because the water heater

will refill with hard water. The softener, as factory pro-

grammed, regenerates from 2:00 AM to about 4:20 AM,

a time when not much water is used.

If you start your day prior to 4 AM, you may need to

change the recharge starting time. Set the recharge

time to 12:00 AM or 1:00 AM. Then regeneration will

start and end that much earlier and your water heater

will not refill with hard water if a hot faucet is opened.

ELECTRONICS

Two main parts of the softener's electronics are:

a WATER METER, and a COMPUTER.

•WATER METER The water meter is in the softener

valve outlet. As water flows through the meter, it sends

electric pulses to the computer. The computer

changes the pulses to a measure in gallons of water.

•COMPUTER The computer is part of the faceplate

timer circuit board. It is programmed to know the soft-

ener's capacity (how many grains of hardness miner-

als it will take out of the water before a regeneration is

needed). When starting the softener, you set it for the

grains per gallon (gpg) hardness of the water.

To find a regeneration pattern best for your needs, the

computer uses:

(1) water usage from the meter

(2) hardness setting

(3) softener capacity

(4) time since the last regeneration.

The computer always adjusts this pattern to your water

using habits. It works toward providing you with soft

water for the longest time and at the most efficient salt

usage.

WATER FLOW THROUGH

THE SOFTENER

IN FAST RINSE

Soft Water Hard Water

OUT IN

.......Drain

FIG. 45

Softening capacity is used as hard water goes through

the softener and hardness minerals are removed. When

the computer determines that only enough capacity

remains to provide soft water up to the next regenera-

tion starting time (2:00 AM, or as otherwise set) it will

schedule a regeneration. When the regeneration

begins, *RECHARGE or RECHARGE TIME REMAIN-

ING flashes during the regeneration.

*Note: If the CLEAN feature is set to ON, a cleaning

backwash (CLEAN and Bkwsh or Rinse flashes in

the display, along with the minutes of the clean

cycle remaining), precedes the recharge.

Questions? Call The Kenmore Water Line 1-800-426-9345

SALT BRIDGE

Sometimes, a hard crust or salt bridge forms in the salt

storage tank. It is usually caused by high humidity or the

wrong kind of salt. When the salt bridges, an empty

space forms between the water and salt. Then salt will

not dissolve (melt) in the water to make brine. Without

brine, the resin bed does not regenerate and you will

have hard water.

If the storage tank is full of salt, it is hard to tell if you

have a salt bridge. Salt is loose on top, but the bridge is

under it. The following is the best way to check for a salt

bridge.

Salt should be loose all the way to the bottom of the tank.

Hold a broom handle, or like tool, up to the softener as

shown in Fig. 46. Make a pencil mark on the handle, 1" or

2" below the top height of the rim. Then, carefully push it

straight down into the salt. If a hard object is felt before

the pencil mark gets to the top of the tank, it's most likely

a salt bridge. Carefully push into the bridge in a few

places to break it. Do not try to break the salt bridge

by pounding on the outside of the salt tank. You may

damage the tank.

If the wrong kind of salt made the bridge, take it out. Then

fill the tank with nugget or pellet salt only.

Push tool into

salt bridge to break

1 _' - 2"

Pencil Mark

Broom Handle

SALT BRIDGE

Salt

Salt Bridge

space

Water Level

FIG. 46

Questions? Call The Kenmore Water Line 1-800-426-9345

CLEANING NOZZLE & VENTURI

KEEPING THE WATER SOFTENER CLEAN

NOZZLE & VENTURI

A clean nozzle and venturi (see Fig. 47) is a must for

the softener to work right. This small unit moves brine

from the salt storage tank to the resin tank during

regeneration. If it becomes plugged with sand, silt, dirt,

etc., the softener will not work and you will get hard

water.

To clean the nozzle and venturi, complete the following

steps:

1. Remove the softener top cover. Be sure the softener

is in service cycle (no water pressure at nozzle and

venturi).

2. Turn off the cap from the nozzle and venturi housing.

3. Lift out the screen support and screen. Do not lose

the large o-ring seal.

4. Remove the nozzle and venturi. Wash and rinse the

parts in warm water until clean. If needed, use a

small brush to remove iron or dirt. Also check and

clean the gasket, flow plugs and screens.

5. Carefully replace all parts in the correct order.

6. Lubricate the o-ring seal with silicone grease or

Vaseline and place in position.

7. Install and tighten the cap, by hand only. Do not

overtighten, which may break the cap or housing.

IRON FROM RESIN BED

Your water softener takes hardness minerals (calcium

and magnesium) out of the water. It can also control

some "clear water" iron. See maximum allowed in the

specifications section in this manual. With clear water

iron, water from a faucet is clear when first put into a

glass. After 15 to 30 minutes, the water begins to cloud

or turn rust colored. A water softener WILL NOT remove

any iron which makes the water cloudy or rusty as it

comes from the faucet (called red water iron). To take

red water iron out of water, or over the maximum of

clear water iron, an iron filter or other equipment is

needed. Your local Sears store has trained people to

help you with iron water problems.

If your water supply has clear water iron, even though

less than the maximum allowed, regular resin bed

cleaning is needed, Your local Sears store has resin

bed cleaner for this, See Parts List in back of manual

for part numbers, Clean the bed at least every six (6)

months, If iron shows up in the soft water before six (6)

months, clean more often, Printed instructions are on

the resin bed cleaner bottle,

O-Ring Seal "'"_O

Screen

Nozzle & Venturi

Gasket -_

IMPORTANT: Be sure small holes in

the gasket are centered directly

over the small holes in the nozzle &

venturi housing.

*Flow Plug

(HVDC)

Nozzle & Venturi

Housing

*Install with numbered side up concave

side down. Be sure the largest flow plug

is located in the nozzle & venturi housing.

FIG. 47

Questions? Call The Kenmore Water Line 1-800-426-9345

PROTECT THE WATER SOFTENER FROM

FREEZING

If the softener is installed where it could freeze (sum-

mer cabin, lake home, etc.), you must drain all water

from it to stop possible freeze damage. To drain the sof-

tener:

1. Close the shut-off valve on the house main water

pipe, near the water meter or pressure tank.

2. Open a faucet in the soft water pipes to vent pres-

sure in the softener.

3. Move the stem in a single bypass valve to bypass.

Close the inlet and outlet valve in a 3 valve bypass

system, and open the bypass valve. If you want

water in the house pipes again, reopen the shut-off

valve on the main water pipe.

4. Unplug the transformer at the wall outlet. Remove

the salt hole cover and the main cover. Take off both

drain hoses.

5. Carefully remove the large holding clips at the soften-

er inlet and outlet. Separate the softener from the

plastic installation adaptors, or from the bypass

valve.

6. Remove the brinewell cover and disconnect the brine

valve tubing at the nozzle and venturi assembly. Lift

the brine valve out of the brinewell. Tip the brine

valve upside down to drain water.

7. Lay a piece of 2 inch thick board near the floor drain.

Move the softener close to the drain. SLOWLY and

CAREFULLY, tip it over until the rim rests on the

wood block with the inlet and outlet over the drain.

Do not allow the softener's weight to rest on the

inlet and outlet fittings or they will break.

8. Tip the bottom of the softener up a few inches and

hold until all water has drained. Leave the softener

laying like this until you are ready to use it. Plug the

inlet and outlet with rags to keep dirt, bugs, etc. out.

DRAIN ALL WATER FROM SOFTENER

Floor Drain

Wood Block FIG. 48

Questions? Call The Kenmore Water Line 1-800-426-9345

CHECKLIST TO HELP YOU SAVE MONEY

If your water softener fails to work, make the following easy checks. Often, you will find what is wrong yourself and

you won't have to call and wait for service. If you do not find anything wrong, while making the checks, and your sof-

tener still does not work, call your Sears Service Department.

1. Also read ERROR CODE.

2. If an error code is not displayed, press and hold the SELECT button until the display changes. Then, press the

SELECT button again and hold until a flashing model code appears. For Model No. 625.383560 it must show

S 32. If any other number shows, the face plate computer is working on incorrect input and would probably be the

cause of the problem. To set the correct code, press either the UP or DOWN button. When correct model code

(S 32) shows, press SELECT to return a flashing 12:00 AM display. Reset the present time, hardness number,

etc.

PROBLEM CAUSE CORRECTION

No soft water No salt (or salt bridged) in the storage tank

Transformer unplugged at the watt outlet, or

power cable leads loose from the electronic

board, fuse blown, circuit breaker popped, or

circuit switched off.

Manual bypass valve(s) in bypass position

Dirty, plugged or damaged nozzle venturi

Valve drain hose plugged or restricted

Water hard sometimes Hardness number setting too low

Add salt, see page 20, or break the salt bridge,

see page 29. Press REGENERATION button

and hold to start a regeneration, see page 22.

Check for loss of power due to any of these

and correct. With the power back on, look at

the time display and read PROGRAM MEMO-

RY, see page 25.

Look at Fig. 18 & 19 on page 15. Move the

stem in a single valve to service. In a 3-valve

bypass, open the inlet and outlet valve, and be

sure to fully close the bypass valve.

Take apart and clean or replace damaged

parts, see page 30.

Using hot water when softener is regenerat-

ing

Increase in the grains of hardness in your

water supply

Brine tank flooded Restricted drain line Check for kinks, bends or obstructions, see

page 14.

Plugged or dirty nozzle & venturi Take apart and clean or replace damaged

parts, see page 30.

Valve rotor-disc & seals Check for scratches or grooves, replace if

needed.

Restricted drain line

Salty tasting water

immediately after

regeneration

The drain hose must not have kinks, sharp

bends, or be raised too high above the soften-

er, see page 14.

Press and release the SELECT button until

HARDNESS shows in the display. Read the

hardness number in the display and be sure

the same grains per gallon number is shown

as on your water analysis report. See page 18

to reset. Press and release the SELECT button

until the present time shows in the display.

Avoid using hot water during this time because

the water heater refills with hard water, see

Automatic Bypass, page 28.

Ask your Sears retail store for a new water

analysis. Then make a new hardness number

setting, page 18.

Check for kinks, bends or obstructions, see

page 14.

Questions? Call The Kenmore Water Line 1-800-426-9345

-F---- t

Inches cm

A Salt Tank Height 40-1/4 102.2

B Resin Tank Diameter 9 22.9

(nominal)

C Resin Tank Height (nominal) 40 101.6

DInlet-Outlet Height 41-1/2 105.4

E Overall Height 47-3/4 121.3

I=1 Length 19-3/4 50.2

1=2 Width 16-1/2 41.9

- Distance between inlet-outlet 3-3/8 8.6

centerlines

BYPASS VALVES

Bypass valve(s) should always remain in soft water

service position. Position in "bypass" only if needed for

softener repairs.

SINGLE BYPASS

pull stem

outward for

service

push

inward for

bypass

3 VALVE BYPASS

FOR SERVICE

close bypass valve

open inlet & outlet valves

FOR BYPASS Outlet

open bypass valve

close inlet & outlet

Bypass

valve

Inlet

valve

FIG. 49

MODEL NO. 625.383560 - TIMER CODE S 32

WATER SUPPLY TO WATER SOFTENER

Minimum water system flow (gpm) 3

Minimum-maximum water pressure (psi) 20 - 125

Minimum-maximum water temperature (°F) 40 - 120

Maximum water hardness (gpg) 100

Maximum "clear water" iron (ppm)* g

SALT FOR WATER SOFTENER

Type of salt needed nugget

Alternate type of salt pure, evaporated, compacted

water softener salt

gpm = gallons per minute gpg = grains per gallon

psi = pounds per square inch ppm = parts per million

* Capacity to remove clear water iron is substantiated by WQA test data. State of Wisconsin requires

additional treatment if water supply contains greater than 5 ppm clear water iron.

Questions? Call The Kenmore Water Line 1-800-426-9345

Pressure Drop (PSI) vs. Flow Rate (GPM)

350 Series

8,0gpm @ 14 psi

0 1 9 10 11 12 13 14 15 162 34 5 6 7 8

Flow Rate (GPM)

FIG. 50

OTHER SPECIFICATIONS

Type of ion exchange material (resin) high capacity

Amount of resin (cu. ft.) 0.92

Rated Softening Capacity (Grains @ Pounds Salt Dose) 14,200 @ 2.8

29,900 @ 8.8

35,600 @ 14.7

Efficiency Rating (Grains /Pound of Salt @ Minimum Salt Dose) 5060 @ 2.8

Rated Service Flow Rate (gpm) 8.0

Pressure Drop at Rated Service Flow Rate (psi) 14

Intermittent Flow Rate @ 15 psi (gpm) "k 8.5

Max. Drain Flow Rate (gpm) 2.0

"k Intermittent flow rate does not represent the maximum service flow rate used for

determining the softeners rated capacity and efficiency. Continuous operation at

flow rates greater than the service flow rate may affect capacity and efficiency per-

formance.

These systems conform to NSF /ANSI 44 for the specific performance claims as

verified and substantiated by test data.

The efficiency rating is only valid at the minimum stated salt dosage. These soften-

ers were efficiency rated according to NSF /ANSI Standard 44.

Questions? Call The Kenmore Water Line 1-800-426-9345

WIRING SCHEMATIC

24 VAC b f

Transformer

Turbine

Sensor

BACKOFTIMER ]

(PWA) I

bm O _NO Position

@ NC Switch

valve

motor

FACEPLATE

FIG. 51

Keep this manual with your water softener. If repairs are

needed, the service technician must have the informa-

tion on the following pages.

ALWAYS MAKE THESE INITIAL CHECKS FIRST

1. Does the time display show the correct time of

day?

• If display is blank, check power source to the sof-

tener.

• If time is flashing, power was off for over 6 hours.

The softener resumes normal operation but regen-

erations occur at the wrong time.

• If an error code (Example: Err3) shows in the face-

plate display, go to AUTOMATIC ELECTRONIC

DIAGNOSTICS.

2. Plumbing bypass valve(s) must be fully in service

position.

3. The inlet and outlet pipes must connect to the

softener inlet and outlet respectively.

4. Is the transformer plugged into a "live'" grounded

wall outlet, and the power cable fastened secure-

ly to the controller?

5. The valve drain hose must be free of kinks and

sharp bends, and not elevated over 8 ft. above

the floor.

Is there salt in the storage tank?

Is the brine tubing connected? Brine tubing con-

nects to nozzle venturi and brine valve assembly.

Is the brine valve float set right?

Press the SELECT button two times to display the

hardness setting.

Be sure it is the correct setting for the household's

water supply. (Make a hardness test of the raw water

and compare with the hardness setting. Also test a

soft water sample to verify if a problem exists.) Press

the SELECT button twice more to return to present

time in the display.

If you do not find the problem after making initial

checks, do the MANUAL INITIATED ELECTRONIC

DIAGNOSTICS, and the MANUAL ADVANCE REGEN-

ERATION CHECK.

Questions? Call The Kenmore Water Line 1-800-426-9345

The faceplate timer (PWA) computer has a self-diagnostic

function for the electrical system, except put power and

water meter. The computer monitors electronic components

and circuits for correct operation. If a malfunction occurs, an

error code appears in the faceplate display.

The chart below shows the error codes that could appear,

and the possible problems for each code.

E j-j-

FIG. 52

CODE

Err1, Err3, Err4

Err5

POSSIBLE PROBLEM

MOST LIKELY _

wiring harness connections at switch and faceplate not connected /position switch inoperable /motor inoperable

faceplate timer (PWA)

LESS LIKELY

While an error code appears in the display, all faceplate

buttons are inoperable except the SELECT button. SELECT

remains operational so the service person can make the

MANUAL INITIATED ELECTRONIC DIAGNOSTICS (below)

to further isolate the problem, and check the water meter.

PROCEDURE FOR REMOVING ERROR CODE

FROM FACEPLATE:

1. • Unplug transformer from outlet.

Plug in transformer.

Wait for 8 minutes.

2. • Unplug transformer from outlet.

Correct problem.

Plug in transformer,

Wait for 8 minutes,

The error code will return if the problem was not corrected.

MANUAL INITIATED ELECTRONICS DIAGNOSTICS:

To enter diagnostics, press the SELECT button and hold for

three seconds. The display will show valve cycle position,

position switch status (open or closed), and turbine opera-

tion. See Fig. 53.

TURBINE OPERATION: If no water is flowing through the

softener, the turbine indicator displays three zeros. When

water is flowing, the flow bar scrolls across the display, and

a 000 to 199 count repeats for each gallon of water passing

through the turbine. To check for positive operation of the

turbine if zeros are shown, open a nearby soft water faucet

and observe the turbine count and flow bar. If you don't get

a reading in the display, with faucet open, pull the sensor

from the valve outlet port. Pass a small magnet back and

forth in front of the sensor. You should get a reading in the

display. If you get a reading, unhook the in and out plumb-

ing and check the turbine for binding.

POSITION SWITCH STATUS: With the valve in service, or

any of the recharge cycles, the switch indicator will show

open, while the valve is rotating from one position to anoth-

er, the indicator will show the switch closed. A defect is

probable if indications vary from this pattern.

Turbine Count

Valve Position Indicator (Water Flowing)

: I uuu I /iqO

i-'_ :::

Position Switch Turbine Count

Indicator (Open) (No Water Flowing)

FIG. 53

Position Switch

Sensor

Housing

Turbine

Support

and Shaft

Valve Outlet

FIG. 54

Questions? Call The Kenmore Water Line 1-800-426-9345

TROUBLESHOOTING

VALVE POSITION INDICATORS:

Depending on the valve position, the following indica-

tors show in the display:

Indicator Valve Position

Serv ..................................... Service

Fill........................................ Fill

Brine .................................... Brining/Brine Rinse

Bkwsh .................................. Backwash

Rinse ................................... Fast Rinse

When the valve is rotating from one cycle to another,

both indicators flash. For example, if the valve is in

transition between fill and brining, both Fill and Brine

flash. Upon reaching brining position, Fill goes off and

Brine is on steady. The time display shows the minutes

of the cycle remaining.

NOTE: If the faceplate is left in a diagnostic display

(or a flashing display when setting times or hard-

ness), present time automatically returns if a button

is not pressed within 4 minutes. To return to the

diagnostic display, repeat step 1.

OTHER INFORMATION

While in this diagnostic screen, the following information

is available and may be beneficial for various reasons.

This information is retained by the computer from the

first time electrical power is applied to the faceplate.

• Press and hold the UP button to display the number of

days this faceplate has had electrical power applied.

• Press and hold the DOWN button to display the num-

ber of regenerations initiated by this faceplate since

the model code number was entered.

• Press the RECHARGE button to advance the valve to

each position and observe the switch and position

indicators to verify component operation, or to possi-

bly isolate a defect.

• Press and hold the SELECT button for 3 seconds until

a model code shows in the display, see Fig. 56.

This code identifies the softener nominal capacity

size. If the wrong number shows, the softener will

operate on incorrect data. Do the following as needed.

If the correct model code (S 32) shows: Press the

SELECT button to return to the present time display.

To change the number: Press the UP or DOWN but-

ton until the correct model code (S 32) shows. Then,

press the SELECT button and reset the timer.

7--q

OUT

Positionmarkers

(Valveinservice)

MOTOR

FIG. 55

TIMER PWA REPLACEMENT

Be sure the valve is in service position when

replacing the timer PWA (observe valve cycle indi-

cator). If after installing and programming the replace-

ment timer PWA, the valve is not in service position, do

the following to assure correct cycle orientation, or tim-

ing, between the faceplate and valve.

Use the MANUAL ADVANCE procedures with the

REGENERATION button, advance through the

recharge cycles until the valve stops in service position,

and RECHARGE no longer flashes in the display.

NOTE: The valve motor may automatically drive

through several valve positions while searching for

service. If an error code occurs, unplug the trans-

former, then plug in again.

7-1

S =7c

FIG. 56

Questions? Call The Kenmore Water Line 1-800-426-9345

MANUALADVANCEREGENERATION CHECK

This check verifies proper operation of the valve motor,

brine tank fill, brine draw, regeneration flow rates, and

other controller functions, Always make the initial

checks, and the manual initiated diagnostics.

NOTE: The faceplate display must show a steady

time (not flashing). If an error code shows, first

press the SELECT button to enter the diagnostic

display.

1. Press the REGENERATION button and hold in for 3

seconds. *RECHARGE and Fill begin to flash (or

clean backwash begins, if set) as the softener enters

the fill cycle of regeneration.

*NOTE: If the CLEAN feature is set to ON, a clean-

ing backwash (CLEAN and Bkwsh or Rinse flashes

in the display, along with the minutes of the clean

cycle remaining), precedes the recharge.

2. When FILL is on steady, remove the brinewell cover

and, using a flashlight, observe fill water entering the

tank.

3. If water does not enter the tank, look for an obstruct-

ed nozzle, venturi, fill flow plug, brine tubing, or brine

valve riser pipe.

CYCLE FLOW RATES (GALLONS PER MIN.)

FILL (flow to salt storage tank)

BRINING (flow to drain)

BRINE RINSE (flow to drain)

MAX. BACKWASH (flow to drain)

MAX. FAST RINSE (flow to drain)

0.3 (1.1 liters)

.22 (.83 liters)

.15 (.57 liters)

2.0 (7.6 liters)

4. After observing fill, press the REGENERATION but-

ton to move the softener into brining. A slow flow of

water to the drain will begin. Verify brine draw from

the brine tank by shining a flashlight into the brinewell

and observing a noticeable drop in the liquid level.

NOTE: Be sure a salt bridge is not preventing water

with salt contact.

5. If the softener does not draw brine:

• nozzle and/or venturi dirty or defective.

• nozzle and venturi not seated properly on gasket

• restricted drain (check drain fitting and hose)

• defective nozzle and venturi seal

• other inner valve defect (rotor seal, rotor & disc,

wave washer, etc.)

NOTE: If water system pressure is low, an elevated

drain hose may cause back pressure, stopping

brine draw.

PBrine Valve

Float Setting

/Roar Sto

I-- lj Float

11"

FIG. 57

6. Again press REGENERATION to move the softener

into backwash. Look for a fast flow of water from the

drain hose.

7. An obstructed flow indicates a plugged top distributor,

backwash flow plug or drain hose.

8. Press RECHARGE to move the softener into fast

rinse. Again look for a fast drain flow. Allow the sof-

tener to rinse for a few minutes to flush out any brine

that may remain in the resin tank from the brining

cycle test.

9. To return the softener to service, press REGENERA-

TION once more.

Questions? Call The Kenmore Water Line 1-800-426-9345

ROTARYVALVESERVICE

IMPORTANT: Before working on the valve, turn off the

water supply and disconnect from electrical power.

TO RELIEVE PRESSURE:

• 3 VALVE BYPASS: Close the inlet valve and open a

soft water faucet. Then close the outlet valve and open

the bypass valve.

• SEARS SPECIAL BYPASS: Slide the bypass valve

stem to bypass position. Loosen three hex head screws

toward the back side of the valve to allow pressure

water to bleed out. Catch water with a rag.

DISASSEMBLY

To remove a part or group of parts, refer to the valve

drawing. A common screwdriver or nut driver, Phillips

screwdriver and pliers are the only tools needed to com-

pletely disassemble.

SERVICING THE VALVE

Inspect all o-rings, seals and gaskets for wear or defects.

Inspect the bottom surface of the rotor for scratches,

chips or wear.

Note: If replacement is needed, be sure to use the

current replacement part.

ASSEMBLY

Be sure all parts are in place and in the proper position.

Lubricate ALL o-rings and seals with FDA approved sili-

cone grease. To install the rotor seal, first place the seal

into the valve groove, rounded side down (see cross-sec-

tion). Apply a light coating of silicone grease to the seal's

crossing ribs. Then, carefully center the wear strip on the

seal, and push it downward onto the seal.

Install the nozzle and venturi seal and drain seal.

Assemble wave washer bearing, the wave washer, and

two o-rings, onto the rotor top shaft. Then center the rotor

in the valve body, on the rotor seal.

Lower the cover onto the valve body and rotor shaft. Then

install the cover holding screws. Before tightening the

screws, install the valve cam and gear.

Then, turn the rotor (clockwise only) to service position.

Tighten the screws using a criss-cross pattern. If a torque

wrench is available, torque to 30-40 inch pounds. Do not

over tighten.

Lubricate the gear on the motor, and the valve cam gear

with Molykote grease, or other high quality gear lubricant.

Be sure to orient switch as shown, with lever toward the

cam.

f _Motor

..... -,2

Switch -,,,,,,,,,_ [_ _ _o_\

_,o ._O _---_o/.__e----" Motor Plate

I i'_ _ ,,,,_Cam&Gear

........:.......

O-Ring Seals_ 0 Ring

Wave Washer_

Rotor & Disc

Wear-Strip

Seal _

See Nozzle

e------ Rotor Seal

I Drain Seal

Nozzle & Venturi Seal

Assembly Service

FIG. 58

Questions? Call The Kenmore Water Line 1-800-426-9345

WATER FLOW THROUGH THE SOFTENER VALVE

SERVICE CYCLE

Hard water enters the valve inlet port. Internal

valve porting routes the water down and out the

top distributor, into the resin tank. Hard water is

softened as it passes through the resin bed, then

enters the bottom distributor. Soft water flows back

into the valve and out the valve outlet, to the

house soft water pipes.

To Valve

(Soft Water)

Bottom

Distributor

SERVICE CYCLE

From Valve Inlet

(Hard Water)

Top Distributor

Resin Tank

Position

Switch

FIG. 59

FILL CYCLE

To begin a regeneration, the electronic timer ener-

gizes the circuit to the valve motor. The valve

motor rotates the rotor and disc and the valve cam

until the position switch lever drops, to open the

motor circuit and position the valve in FILL. As the

rotor and disc rotates, the port opens for SOFT

water fin through the venturi. Fill flow continues to

the brine valve, and into the salt storage tank. Soft

water is still available to the house lines.in.

FILL CYCLE

valve cam

position switch

fill flow

plug

fill water

(soft)

To Valve Outlet

(Soft Water)

rotor & disc

Valve Inlet

(hard water)

Distributor

Resin Tank

Position

Switch

FIG. 60

Venturi

BRINING AND BRINE RINSE CYCLES

After fill, timer/switch action allows the motor to

turn the rotor and disc into BRINING position.

Water flow is directed to the nozzle. Suction, creat-

ed by the nozzle and venturi, draws brine from the

salt storage tank and injects it into the resin bed

via the bottom distributor. Flow continues out the

top distributor and to the drain. Hard water is avail- BypassHard

able at the valve outlet. WaterTo

Valve Outlet

Brine from Salt

Storage Tank

When the brine valve closes to end brine draw,

water flow continues in the same directions to

slowly RINSE brine from the resin bed and to the

drain.

BRINING AND BRINE RINSE CYCLE

Drain

from valve inlet

(Hard Water)

Switch

FIG. 61

Questions? Call The Kenmore Water Line 1-800-426-9345

WATER FLOW THROUGH THE SOFTENER VALVE

BACKWASH CYCLE

Timer/switch action again allows the motor to turn

the rotor & disc to place the valve in BACKWASH,

stopping water flow to the nozzle. Water is routed

down and out the bottom distributor, up through

the bed, and out the top distributor to the drain.

The fast flow (controlled by a flow plug in the drain

fitting) flushes dirt, sediments, iron deposits,

remaining brine and hardness to the drain.

Bypass Hard

Water To Valve

Outlet

BACKWASH CYCLE

Plug

Position

Switch

FIG. 62

FAST RINSE CYCLE

During FAST RINSE, the rotor & disc is positioned

so water flow enters the resin tank through the top

distributor, and exits through the bottom distributor,

to the drain.

The electronic timer again energizes the motor to

return the valve to service. As the valve rotates,

the position switch lever drops to open the circuit.

The valve remains positioned in service until the

electronic timer initiates the next regeneration.

Soft Water

To Valve Outlet

Drain

P sition

Switch

FIG. 63

Questions? Call The Kenmore Water Line 1-800-426-9345

Rating Decal

Location

j 26

12.

Questions? Call The Kenmore Water Line 1-800-426-9345

KeyNo.

Kenmore Model No. 625.383560

A. WATER SOFTENER COMPLETE

Part Number

7284207

7284231

7284249

7275907

7288552

7284574

7284558

7284621

7265025

7219888

7082150

7003847

7100819

7137913

7287140

7284613

0900431

1103200

9003500

7310202

7105047

0502272

7301033

7170270

7077870

7170254

7170296

7141001

7176292

7088033

3442699

7287205

• 7282598

Part Description

Cover Lock (Required for shipping only)

Rim Insert (Required for shipping only)

Cover (main)

Salt Hole Cover (order following decal)

Instruction Decal

Transformer, 24V-10VA •

Timer Repl. (PWA)

Faceplate (order following decal)

Faceplate Decal

Rim

Ultra Cleansing Screen

Brinewell Cover

Wing Nut, 1/4"

O-Ring

Brinewell

Decal, Salt Level (::b

Salt Storage Drum

Plastic Screw, 1/4" x 5/8"

Tube Clamp •

Tube Adaptor •

Grommet •

Brine Valve Assembly (also see pages 44 & 45)

Replacement Distributor

Resin

Resin Tank (including Key No. 21)

O-Ring, 2-3/4" x 3"

Top Distributor

O-Ring, 13/16" x 1-1/16"

O-Ring, 2-7/8" x 3-1/4"

Vapor Barrier

Clamp Section (2 required)

Clamp Retainer (2 required)

Resin Bed Cleaner

Parts Bag (includes parts marked with a • pages 43,

45 & 47). Order manuals separately if needed.

Owner's Manual

• Not illustrated.

O Aligns with top of brinewell.

• Included in parts bag.

Questions? Call The Kenmore Water Line 1-800-426-9345

INLET - OUTLET

GROUNDING CLAMPS

i 2o

Questions? Call The Kenmore Water Line 1-800-426-9345

Kenmore Model No. 625.383560

B. BRINE VALVE ASSEMBLY

Key No. Part Number Part Description

1 7168647 Ceramic Weight

2 0513860 Float Stop

3 7097202 Float (includes Key No. 4)

4 0516947 Float Seal

5 7220627 Float Rod & Stem

6 7308904 Guide Cap

7 7170288 O-Ring, 15/16" x 1-3/16"

8 0516211 Seal

9 0516924 Retainer, Bottom Seal

10 7116713 Clip

11 7308881 Brine Valve Body

12 7142942 Clip

13 7131365 Screen

14 7094979 Insert

15 7092294 Retaining Ring

16 7176161 O-Ring, 15/16" x 9/16"

17 7221746 Brine Tube

18 7113016 Tubing Assembly (includes Key Nos. 14, 15 & 16)

19 7171349 Cone Screen

20 7248706 Grounding Kit •

• Included in parts bag, see page 43.

Questions? Call The Kenmore Water Line 1-800-426-9345

38 _-_.

37_

11 10 9

Wear-Strip

Seal X

Cross-Section

View

\19

Questions? Call The Kenmore Water Line 1-800-426-9345

Key Part

No. Number Part Description

1 7224087 Screw, #8-32 x 1" (2 req.)

2 7286039 Motor (incl. 2 ea. of

Key No. 1)

3 0900857 Screw, #6-20 x 3/8" (2 req.)

4 7231385 Motor Plate

5 0503288 Bearing

6 7284964 Cam and Gear

7 7142942 Clip (Drain)

8 0900431 Tubing Clamp •

9 7024160 Drain Hose Adaptor

10 7170327 O-Ring, 5/8" x 13/16"

11 7092618 Flow Plug, 2.0

12 7170238 O-Ring, 7/16" x 5/8"

13 7170212 O-Ring, 3/4" x 15/16"

14 7082087 Wave Washer

15 7199232 Rotor & Disc

16 7170246 O-Ring, 3-3/8" x 3-5/8"

17 7116713 Clip (4 req.) •

18 7278442 Installation Adaptor, 1" NPT

(2 req.) •

19 7170288 O-Ring (2 req.) •

20 7134224 Rotor Seal

21 7170204 O-Ring, 3/8" x 9/16"

22 7092642 Plug (Drain Seal)

23 7129889 Spring

24 2204101 Turbine Support and Shaft

25 7117858 Turbine

26 7082053 Valve Body

27 7081764 Seal (Nozzle & Venturi)

28 7081201 Retainer (Nozzle & Venturi)

29 7170319 O-Ring, 1/4" x 3/8" (2 req.)

30 7081104 Nozzle & Venturi Housing

Key Part

No. Number Part Description

97 0502206 Retainer Ring

98 7271262 Bypass Body

99 7105013 O-Ring, 13/16" x 1" (4 req.)

100 7129855 Stem

101 7170288 O-Ring, 15/16" x 1-3/16" (2 req.)

•7278434 Bypass Valve (Complete) •

Key Part

No. Number

31 1202600

32 7095030

33 1148800

34 7114533

-- 7204362

35 7084607

36 7146043

37 7167659

38 7170262

39 7199729

40 7309803

41 7085263

42 7074123

43 7077472

44 7030713

45 7117816

46 7070412

47 7254260

• 7253808

• 7129716

• 7139999

• 42-34405

• 42-34407

• 7123613

Part Description

Nut- Ferrule

Cone Screen

Flow Plug, .3 gpm

Nozzle & Venturi Gasket Kit

Gasket (only)

Flow Plug, .15 gpm

Screen

Screen Support

O-Ring, 1-1/8"x 1-3/8"

Cap

Wire Harness (Sensor)

Valve Cover

Screw, #10-14 x 2 (5 req.)

Expansion Pin

Switch

Spacer

Screw, #4-24 x 1-1/8 (flat head)

Installation Adaptor Kit,

(includes 2 copper tubes,

nuts, clips & washers) "k

Nozzle & Venturi Assembly

(incl. Key Nos. 30 & 32-39)

Seal Kit (incl. Key Nos. 12, 13,

16, 20, 21 & 27)

Drain Tubing, 3/8" I.D. x 20 ft.

Flexible Connectors, 3/4"

Flexible Connectors, 1"

Silicone Grease (for O-Rings)

•A' Not included

• Not illustrated

• Included in parts bag, see page 43.

lO0

101

99 98

Questions? Call The Kenmore Water Line 1-800-426-9345

Your Home

For expert troubleshooting and home solutions advice:

Our Home

For repair of carry-in items like vacuums, lawn equipment,

and electronics, call anytime for the location of your nearest

Sears Parts & Repair Service Center

1-800-488-1222 (U.S.A.) 1-800-469-4663 (Canada)

www.sears.com www.sears.ca

To purchase a protection agreement on a product serviced by Sears:

1-800-827-6655 (U.S.A.) 1-800-361-6665 (Canada)

Para pedir servicio de reparacidn

a domicilio, y para ordenar piezas:

1-888-SU-HOGAR ®

(1-888-784-6427)

www.sears.com

Au Canada pour service en frangais:

1-800-LE-FOYER Mc

(1-800-533-6937)

www.sears.ca

® Registered Trademark /TMTrademark of KCD IP, LLC in the United States, or Sears Brands, LLC in other countries

® Marca Registrada /TMMarca de Fabrica de KCD IP, LLC en Estados Unidos, o Sears Brands, LLC en otros parses

MCMarque de commerce /MDMarque depos6e de Sears Brands, LLC

Kenmore 625383560 User Manual WATER SOFTENER Manuals And Guides 1010778L

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