Kenmore 66515685791 User Manual UNDERCOUNTER DISHWASHER Manuals And Guides L0407347

KENMORE Dishwasher Manual L0407347 KENMORE Dishwasher Owner's Manual, KENMORE Dishwasher installation guides

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Vltra Wash Dishwasher
Use & Care Guide
Table

3378917

of Contents

.............

1 (English

section)

s._, RO_k a,_Co,Ho._. E==. IL_179U.S.A.

MODELS/MODELOS/MODtLES
15681, 15685, 16681, 16685

Table of Contents
Page
qears Dishwasher Warranty ...........................................
qshwasher

I

Safety ..........................................................

2

rParts and Features ..........................................................

3

America's Cleanest Dishes
How the ULTRA WASH* System works ..................... 4
Start Up Guide
Before using your dishwasher .................................... 5
Starting your dishwasher for everyday loads ............. 6
Loading Your Dishwasher
Preparing to load your dishwasher .............................
Loading the top rack ...................................................
Loading the bottom rack .............................................
Loading the silverware basket ....................................
Quiet operating tips ....................................................

Sears

Dishwasher

FULL ONE YEAR WARRANTY

7
7
8
9
9

Page
Your Part in Cleaning Dishes
Using the detergent dispenser .................................
Using the rinse agent dispenser ...............................
Water temperature tips .............................................
Cycles .......................................................................
Options .....................................................................

10
11
11
12
14

Caring for Your Dishwasher
Cleaning your dishwasher ........................................
Storing your dishwasher ...........................................
Tips for washing special items .................................

15
16
17

Troubleshooting Guide .................................................
We Service What We Sell .............................................

18
21

Ordering a New White Door and Access Panel .......... 21
Sears Repair Services in U.S.A. and Canada ............. 22

Warranty

ON KENMORE

ULTRA WASH* DISHWASHERS

For one year from the date of purchase, when the dishwasher is installed and operated in accordance with the
instructionsprovided in the InstallationInstructionsand Owners Manual, Sears will repair,free of charge, defects in
materialsor workmanship.

FULL WARRANTY FOR THE LIFE OF THE DISHWASHER
LEAKS IN THE TUB AND INNER DOOR PANEL

ON ULTRA LIFE* TUB MODELS

AGAINST

or the life of the dishwasher if a leak should occur as a result of failure of the polypropylene tub or inner door panel due to
cracking, chipping or peeling, Sears will replace, free of charge, the tub or inner door panel.

LIMITED TWO YEAR WARRANTY

ON THE ULTRA WASH* WASH SYSTEM

After the first year and until two years from the date of purchase, when the dishwasher is installed and operated in accordance
with the instructions provided in the Installation Instructions and Owners Manual, Sears will furnish free of charge, replacement
parts for any part of the ULTRA WASH wash system (motor, pump, spray arms, nozzle cap, water feed assembly, spray tower,
motor seals, and pump gasket) which is defective in materials or workmanship. Customer assumes any labor costs associated
with replacement of these parts.
If the dishwasher

is subject

to other than private family

use, the above warranty coverage

is effective for only 90 days.

WARRANTY SERVICE IS AVAILABLE BY CONTACTING THE NEAREST SEARS SERVICE CENTER IN THE UNITED STATES
OR CANADA. This warranty applies only while the product is in use in the United States or Canada. This warranty gives you
specific legal rights, and you may also have other rights which vary from state to state or province to province.
Sears, Roebuck and Co.
Dept. 817WA, Hoffman Estates, IL 60179

_7
Sears Canada, Inc.
Toronto, Ontario, Canada M5B2B8

* Indicates symbol for Trademark
!

Dishwasher

Safety

Your safety and the safety of others

is very

important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages,
This is the safety alert symbol.
This symbol alerts you to hazards that can kill or hurt you and others.
All safety messages will be preceded by the safety alert symbol and the word "DANGER" or
"WARNING," These words mean:
You will be killed or seriously Injured if you don't
follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.

IMPORTANT

SAFETY INSTRUCTIONS

WARNING

- When using the dishwasher,
follow basic precautions, including the following:

• Do not operate the dishwasher unless all enclosure
panels are properly in place.

• Read all instructions before using the dishwasher.

• Do not tamper with controls.

• Use the dishwasher only for its intended function.

• Do not abuse, sit on, or stand on the door or dish racks
of the dishwasher.

• Use only detergents or rinse agents recommended for
use in a dishwasher and keep them out of the reach of
children.
• When loading items to be washed:
1) Locate sharp items so that they are not likely
to damage the door seal; and
2) Load sharp knives with the handles up to
reduce the risk of cut-type injuries.
• Do not wash plastic items unless they are marked
"dishwasher safe" or the equivalent. For plastic items
not so marked, check the manufacturer's recommendations.
• Do not touch the heating element during or immediately after use.

• To reduce the risk of injury, do not allow children to play
in or on the dishwasher.
• Under certain conditions, hydrogen gas may be produced
in a hot water system that has not been used for two
weeks or more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water system has not been used for such a
period, before using the dishwasher turn on all hot water
faucets and let the water flow from each for several
minutes. This will release any accumulated hydrogen
gas. As the gas is flammable, do not smoke or use an
open flame during this time.
• Remove the door to the washing compartment when
removing an old dishwasher from service or discarding it.

- SAVE THESE INSTRUCTIONS

-

Parts and Features
Use this section to become familiar with the location and appearance of all parts and features. To help you find information on specific parts or features quickly, page references are included.

_) Top rack (p. 7)
O Upper spray arm

Spray tower
_) Silverware basket (p. 9)

Bottom rack (p. 8)
_]) Lower spray arm
Water inlet opening [in tub wall]
Heating element
Rack bumper
Third level wash

Additional

feature

Utensil basket (p. 8)

your dishwasher

may have:

O Model and serial number label (on right side)
_) ULTRA WASH* module (p. 4)
_) Overfill protector
_) Detergent dispenser (p. 10)
_) Rinse agent dispenser (p. 11 )

America's

Cleanest

How the ULTRA WASH*
Your dishwasher's

Dishes
System

new ULTRA WASH Soil Removal

System is designed to give you sparkling clean dishes in
the shortest amount of time with the least amount of
energy necessary. The ULTRA WASH System includes
a heavy duty grinder that acts as a food disposer to grind
and dispose of large food particles.

Here's

how the ULTRA WASH Soil Removal

System works:
1. When you load the dishwasher, all you need to do is
remove bones, large chunks, or burned-on food. Any
remaining food will be ground up and disposed.
2. Hot water fills the dishwasher to a level near the
bottom of the overfill protector.
3. Detergent is added at the correct times from the
detergent dispenser, and hot water is pumped through
the ULTRA WASH pump.
4. Food particles are removed from dishes, pots and
pans, tableware, and cutlery as the dishwasher sprays
a mixture of hot water and detergent through two spray
arms against their soiled surfaces.
5. Food soil in the dishwasher is held in an accumulating
chamber so it does not recirculate into the dishwasher.
6. Water is pumped again through the ULTRA WASH
pump to remove soil particles from the water, and
"hold" them in the accumulating chamber I_1.
7. Soil in the ULTRA WASH Soil Removal System is
disposed down the drain with the wash water I_1.
8. Fresh, hot water enters the dishwasher, sprays on the
dishes to rinse them, and the rinse water is pumped
through the ULTRA WASH System to remove any
remaining soil.
9. Soil that is held in the ULTRA WASH Soil Removal
System is disposed down the drain with the
rinse water.
10. Final rinse water is heated and a rinse agent is added
to prepare the dishes for drying.

works

Start Up Guide
gefore

using your dishwasher

Tip Over Hazard

Electrical Shock Hazard

Do not use dishwasher until completely
installed.

Electrically ground dishwasher.

Do not push down on open door.

Connect ground wire to green ground
connector in terminal box.

Doing so can result in serious injury or cuts.

Do not use an extension cord.
Failure to do so can result in death, fire, or
electrical shock.

GROUNDING
• For a grounded, cord connected dishwasher:
The dishwasher must be grounded. In the event
of a malfunction or breakdown, grounding will reduce
the risk of electric shock by providing a path of least
resistance for electric current. The dishwasher is
equipped with a cord having an equipment-grounding
conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is installed
and grounded in accordance with all local codes
and ordinances.

WARNING

- Improper connection of the equipment grounding conductor can result in a risk of

INSTRUCTIONS
electric shock. Check with a qualified electrician or
service representative if you are in doubt whether the
dishwasher is properly grounded. Do not modify the
plug provided with the dishwasher; if it will not fit the
outlet, have a proper outlet installed by a qualified
electrician.
" For a permanently connected

dishwasher:

The dishwasher must be connected to a grounded
metal, permanent wiring system, or an equipmentgrounding conductor must be run with the circuit
conductors and connected to the equipment-grounding terminal or lead on the dishwasher.

- SAVE THESE INSTRUCTIONS

-

Starting

your dishwasher

for everyday

Here is an overview for loading and running your dishwasher. Refer to the noted pages for more details of
each step.
1. The ULTRA WASH* Soil Removal System is designed
to remove food particles from the wash and rinse water.
Remove only large chunks of food and bones from
your dishes.
2. Properly load the dishwasher m. Make sure nothing
prevents the spray arms from spinning freely Ir_. see
page 8.

3. Add detergent [] and check the rinse agent dispenser.
Add rinse agent if needed r_. See pages 10 and 11.

4. Push door firmly closed r_. The door latches automatically. Run hot water at the sink nearest your dishwasher
until water is hot rJ. Turn off water. See page 11.

5. Press the desired Cycle and Option buttons [].
Turn the Timer Knob to the desired cycle to start _]1.
See pages 12-14.

6

loads

Loading

Your Dishwasher

This section tells you how to load your dishwasher properly for the best washing and rinsing results.

Preparing

to load your dishwasher

• Load correctly for best washing results. Incorrect loading
may cause poor washing and the need to rewash all or
part of the load.
• Wash full loads. Running a half-filled dishwasher uses
the same amount of electricity and hot water as a fully
loaded machine.
• To save water and energy, do not rinse dishes before
putting them into the dishwasher.
• Remove large pieces of food, fruit pits, bones, and other
hard items. The ULTRA WASH* module will remove food
particles from the water. The module contains a chopping
device which will reduce the size of food items.
NOTE: If hard items such as fruit seeds, nuts, and egg
shells enter the ULTRA WASH module, you might hear
chopping, grinding, crunching, or buzzing sounds. Those

Loading

the top rack

The top rack is desianed for cups, glasses, and smaller
items. See [] & _.
• Place items so open ends face down for cleaning and
draining.
• Load glasses in top rack only - bottom rack is not
designed for glasses. Damage may occur.
• Place cups and glasses in the rows between prongs.
Placing them over the prongs can lead to breakage.
• Secure lightweight items.
• China, crystal, and other delicate items must not touch
each other during dishwasher operation. Damage
may occur.
• Load plastic items in the top rack only. Only plastic items
marked "dishwasher safe" are recommended.
• Load plastic items so the force of the spray does not
move them during the cycle.
• To avoid chipping, do not let stemware touch other items.
• Small bowls, pans, and other utensils can be placed in
the top rack.
• Load items so they do not cover the third level
wash.

sounds
Do not
into the
ULTRA

are normal when hard items enter the module.
let metallic items (such as pot handle screws) get
ULTRA WASH module. They could damage the
WASH module.

• Foods like eggs, rice, pasta, spinach, and cooked
cereals may be hard to remove if they are left to dry over
a period of time. Run a Quick Rinse cycle to keep dishes
moist if you do not plan to wash them soon.
• Load dishes so soiled surfaces face the rotating
spray arms.
• Load dishes so they are not stacked or overlapping, if
possible. It is important for the water spray to reach all
soiled surfaces for best washing. For best drying, water
must be able to drain from all surfaces.

Loading

the top rack (cont.)

Utensil basket
(on some models)
Use this extra capacity basket on the top rack to hold
spatulas, wooden spoons, and similar items I_1.

Loading

the bottom

rack

Items with cooked-on or dried-on food should be loaded
in the bottom rack, with soiled surfaces facing inward to
the spray. See [] & [].
• Do not load glasses, cups, or plastic items in the
bottom rack.
• Load plates, soup bowls, etc., between prongs and
facing inward to the spray.
• Overlap edges of plates for large loads.
• Secure heavily soiled cookware face down in the rack.
• Load items so they do not block or cover the spray tower.
• Make sure pot handles and other items do not stop
rotation of the upper or lower spray arm. The spray arm
must move freely.

II

Loading

the silverware

basket

• Load the silverware basket while it is in the bottom rack
or take the basket out for loading on a counter or table.
NOTE: You can remove the basket for easy unloading.
Always unload or remove the basket before unloading
the racks to avoid spilling water droplets on the silverware.
., Mix items in each section of the basket with some
pointing up and some down to avoid nesting. Spray
cannot reach nested items.
IMPORTANT: Always load sharp items (knives, skewers,
forks, etc.) pointing down I_1.

Quiet

operating

tips

To avoid thumping/clattering noises during operation:
• Make sure lightweight load items are secured in
the racks.
• Make sure pot lids and handles, pizza pans, cookie
sheets, etc., do not touch interior walls or interfere with
the spray arm's rotation.
• Load dishes so they do not touch one another.
NOTE: Keep sink drain plugs closed during dishwasher
operation to prevent noise transfer through drains.

Your Part in Cleaning

Dishes

Operating your dishwasher properly enables you to obtain the best possible results. This section explains proper
dishwasher operation.

Using the detergent

dispenser

• Use automatic dishwashing detergent only. Other
detergent_ are too mild and much too sudsy.
• Add detergent just before starting cycle.
• Store tightly closed detergent in a cool, dry place. Fresh
automatic dishwasher detergent results in better
cleaning.

Filling the detergent

dispenser

The detergent dispenser [] has one section with a cover
and one without, Push the cover down firmly until it
latches. Detergent in the open section fails into the dishwasher when closing the door. The covered section opens
automatically for the main wash. It is normal for the cover
to open partially when dispensing detergent.
NOTE: Use both sections for cycles with two washes. Use
only the covered section for cycles with one wash. See the
cycles chart for more details.
How much detergent to use
• The amount of detergent to use depends on the hardness of your water and the type of detergent. If you use
too little, dishes won't be clean. If you use too much in
soft water, glassware will etch.
• Find out your water's hardness by asking the water
softener department in your local Sears store or your
local water department.
NOTE: Fill amounts shown are for standard powdered
detergent. Amounts may vary if you use liquid or concentrated powdered detergent. Follow instructions on the
package when using liquid dishwasher detergent or
concentrated powdered detergent.

Water Type
Hard

Top of

8+ grains per gallon
136+ parts per million

3rd step
(3 tbs.)

Medium

Top of

5-7 grains per gallon
85-119 parts per million

2nd step
(2 tbs.)

Soft

Top of
1st step
(1 tbs.)

0-4 grains per gallon
0-68 parts per million

10

Where to fill standard
powdered detergent

Using the rinse agent

dispenser

A rinse agent greatly improves dish drying and helps
prevent spots or streaks. The rinse agent helps water flow
Jff dishes and keeps water from forming droplets. A small
]mount of rinse agent automatically releases into the final
rinse water.
Keep the rinse agent dispenser filled with a liquid
rinse agent. For best drying results, periodically check the
dispenser as follows to see if it needs filling:
• Check center of rinse aid indicator cap I_1. Clear means
it needs filling.
OR
• Remove rinse aid indicator cap. An "E" is visible at the
bottom of the dispenser when empty I'_11.
To fill dispenser:
1. Open dishwasher door completely.
2. Remove rinse aid indicator cap.
3. Add rinse agent Ir_. Fill only to smallest opening in
lower part of dispenser. Overfilling may cause rinse
agent to leak out. This will not harm the dishwasher, but
could cause oversudsing.
4. Clean up any spilled rinse agent with a damp cloth.
5. Replace rinse aid indicator cap. Keep it closed tightly.
NOTES:
• Your dishwasher is designed to use a liquid rinse agent.
Do not use a solid or bar-type rinse agent.
• The rinse agent dispenser holds 6 ounces (175 mL).
Under normal conditions, this lasts about 3 months.
• You do not have to wait until the dispenser is empty
before refilling, but do not overfill it.

Water

temperature

tips

Hot water dissolves and activates the dishwashing detergent. Hot water also dissolves grease on dishes and helps
dry glasses spot-free. For best dishwashing results, water
must be at least 120°F (49°C) as it enters the dishwasher.
Loads may not wash as well if the water temperature is
too low.

f

f

NOTE: Use the Water Heat option on your dishwasher if
you keep your water heater at a low setting. The Timer
Knob pauses while water is heating. For more information,
see "Dishwasher seems to run too long" in the "Troubleshooting Guide" section.
To check water temperature:
1. Run hot water at the faucet closest to your dishwasher
for at least 1 minute.
". Measure the water temperature with a candy or meat
thermometer placed in the running stream of water I'_1.
J. If the water temperature at the faucet is below 120°F
(49°C), have a qualified person raise the water heater's
thermostat setting.

11

Cycles

!,
f

OuletE_

CYCLES

GPTIONS

J

Ui_ Wash

I

A "/" shows what each cycle includes.

c,°,au I' e'Detergent
TlmeW [gallonslU.S_ Dispenser
Sections

Main
CYCLE
POTS & PANS
Waa, i,,°se

i Wesh I R,n,

I [)r_ I Imin.,

liters)

D

D
Use Both
Sections

For cleaning dishes, and pots and )ans with cooked-on or dried-on foods.
• Water automatically

heats to 135°F (57°C) in the wash, main wash, and final rinse.

D

NORMAL WASH

j

WATER
MISER

,/t

/t

,/

72tt

6.9/26.1

v-1

D
Use Both
Sections

NORMAL
NORMAL

WASH

For everyday heavily soiled dishes. (The Energy Guide label is based on this cycle.)
• Select the Water Heat option to heat water to 135°F (57°C) in the main wash.
• Water automatically heats to 135°F (57°C) in the final rinse.
WATER MISER
NORMAL

WATER
MISER

/t

,/t

,/

62 w

4.8/18.2

Q
Use
Covered
Section

For prerinsed and lightly soiled dishes.
• Select the Water Heat option to heat water to 135°F (57°C) in the main wash.
• Water automatically heats to 135°F (57°C) in the final rinse.
t The Timer Knob will pause while water is being heated.
t_ Cycle time includes dry time and may be longer depending on the temperature of water entering the dishwasher.
longer the cycle time. If the water is already hot enough, the cycle times will be as shown.

12

The cooler the water, the

Cycles

(cont.)
Oulei_nf

' I
_

CYCBEN

I

I

I

I

A ",/" shows what each cycle includes.
Water
Detergent
Cycle
Usage
Main
Timew (gallonslU.SJ,/
Dispenser
Wash Rinse Wash Rinse Dry /rain./
Sections
liters
I

CYCLE

B

CHINA'LIGHT
/t

/t

/

62-

4.8/18.2

LIGHT

CHINA

_

D

Use
Covered
Section

i

WATER MISER • CHINA °LIGHT

A light wash and gentle dry for china and crystal. If you have not selected No Heat Dry, the heating element cycles on
and off during the drying part of the cycle.
• Select the Water Heat option to heat water to 135°F (57°C) in the main wash.
• Water automatically heats to 135°F (57°C) in the final rinse.

B

QUICK RINSE
QUICK RINSE

,/

6

2.2/8.3

B
No
Detergent
Needed

For rinsing dishes that will be washed later.
t The Timer Knob will pause while water is being heated.
tt Cycle time includes dry time and may be longer depending on the temperature of water entering the dishwasher. The cooler the water, the
longer the cycle time. If the water is already hot enough, the cycle times will be as shown.

13

Options
_umrd

i
CYCLES

m

I

i

I

OPTIONS

U_ra Wa_

When should I use It?

What does it do?

To ensure water temperature in
Main Wash reaches 135°F
(57°C).

• When you select Water Heat, main wash
delays until water heats to 135°F (57°C).
• As water heats, washing action continues.
Timer Knob pauses until water reaches
proper temperature.

No Heat Dry
• Option for Pots & Pans,
Normal Wash, Water Miser
and China • Light cycles

Use when you do not need a
rapid dry cycle. Allow longer
drying times (overnight). Use
rinse agent to improve drying.

• Turns off heating element in 30-minute dry
period.

Reset Options

To select a different option.

• Cancels any previously selected option.

Option
Water Heat
• Automatic with Pots & Pans
• Option for Normal Wash, Water
Miser and China • Light cycles
• Not available for Quick Rinse
cycle

14

Caring for Your Dishwasher
Your new dishwasher is designed to give you many years of dependable service. There are a few thJngsyou can do to
maintain your dishwasher properly. This section tells you how to clean and care for your dishwasher. Refer to the
Troubleshooting Guide" section for special cleaning problems.

Cleaning

your dishwasher

Cleaning the exterior
in most cases, regular use of a soft, damp cloth or sponge
and a mild detergent is all that is necessary to keep the
outside of your dishwasher nice looking and clean I_1.

Cleaning the interior
Hard water minerals may cause a white film to build up on
the inside surfaces, especially just beneath the door area.
To clean interior:

\

1. Remove the bottom rack from your dishwasher.
2. Apply powdered dishwasher detergent to a damp
sponge to make a paste.
OR
Use liquid automatic dishwasher detergent and clean
with damp sponge ITI.

I:I

Do not clean the dishwasher interior until it has cooled.
Wear rubber gloves. Do not use any type of cleanser
other than dishwasher detergent because it may cause
foaming or sudsing.

15

Storing

your dishwasher

Moving or winterizing your dishwasher
Protect your dishwasher and home against water damage
due to freezing water lines. If your dishwasher is left in a
seasonal dwelling or could be exposed to near freezing
temperatures, have a qualified person do the following:
1. Disconnect power supply to the dishwasher.
2. Turn off water supply to the dishwasher.
3. Remove the 4 screws on the lower access panel and
remove the lower access panel I_1.
4. Place a shallow pan under the water supply valve.
Then, use a wrench to disconnect the water inlet
from the water supply valve. Separate the water
inlet from the water supply valve and drain water
into the pan I_1.
5. Remove the spring clamp from the water outlet and
separate from the water supply valve; drain water
into pan.
6. Reconnect both water inlet and water outlet to the
water supply valve.
7. Empty the pan and reposition it under the water pump.
8. Remove the clamp and disconnect the drain hose from
the water pump; drain water into pan.
9. Reconnect drain hose to the water pump, being sure to
position the clamp over the connection.
10. Replace the lower access panel.
Reconnecting
your dishwasher
1. Remove the 4 screws on the lower access panel and
remove lower access panel.
2. Turn on the water supply to dishwasher.
3. Turn on power supply to dishwasher.
4. Run dishwasher through a complete cycle and check
for leaks,
5. Replace lower access panel.
NOTE: If your dishwasher is connected to a garbage
disposal, do not run water into the sink after winterizing.
This could cause water to refill the drain hose on your
dishwasher.

Storing

for the summer

Protect your dishwasher during the summer months by
turning off the water supply and power supply to the
dishwasher.

16

Tips for washing

special

items

If you have any doubts about washing a particular item, check with the manufacturer to see if it is dishwasher safe.
MATERIAL

DISHWASHER

SAFE?

EXCEPTIONS/SPECIAL

INFORMATION

Aluminum

Yes

High water temperature and detergents may affect
finish of anodized aluminum.

Bottles and Cans

No

Wash bottles and cans by hand. Labels attached with
glue can loosen in your dishwasher. Loose labels and
glue can clog spray arms or the pump and will reduce
washing performance.

Cast Iron

No

Seasoning will be removed and iron will rust.

China/Stoneware

Yes

Always check manufacturer's recommendations before
washing. Antique, hand-painted, or over-the-glaze
patterns may fade. Gold leaf may discolor or fade.

Crystal

Yes

Always check manufacturer's recommendations before
washing, Some types of leaded crystal may etch with
repeated washings.

Gold

No

Glass

Yes

Hollow-Handle

flatware will discolor.

Milk glass will yellow with repeated dishwasher
washing.

No

Handles of some knives are attached to the blade
with adhesives which may loosen if washed in the
dishwasher,

Pewter

No

High water temperatures and detergent may discolor or
pit finish.

Disposable Plastics

No

Cannot withstand high water temperatures and
detergents.

Plastics

Yes

Always check manufacturer's recommendations before
washing. Plastics vary in their capacity to withstand
high water temperatures and detergents. Load plastics
in top rack only.

Stainless Steel

Yes

Run a Quick Rinse cycle if not washing immediately.
Prolonged contact with food containing salt, vinegar,
milk products, or fruit juice could damage finish.

Sterling Silver or Silver Plate

Yes

Run a Quick Rinse cycle if not washing immediately.
Prolonged contact with food containing salt, acid,
or sulfide (eggs, mayonnaise, and seafood) could
damage finish.

Tin
Wooden Ware

Knives

Gold-colored

No

Can rust.

No

Wash by hand. Always check manufacturer's recommendations before washing. Untreated wood may
warp, crack, or lose its finish.

17

Troubleshooting

Guide

Dishwasher is not operating properly
PROBLEM ..

CAUSE ...

SOLUTION ...

Dishwasher does
not run or stops
during a cycle

Door not closed

Make sure door is closed and securely latched.

Wrong cycle selected

Refer to the "Cycles" section, page 12.

No or improper power
supplied to dishwasher

Check to see if household fuse or circuit breaker is
blown or tripped.

Motor stopped due to
overload

Motor will automatically reset itself within a few minutes.
If it does not restart, call for service.

No water supplied to
dishwasher

Check to see if shut-off valve (if installed) is turned on.

Dishwasher will
not fill

Overfill protector stuck

Check to see if the overfill protector moves up and down
freely. Press down to release.

Dishwasher seems
to run too long

Water supplied to dishwasher is not hot enough

It is normal for the dishwasher to run longer while heating
water. Refer to the "Water temperature tips" section,
page 11.
cA delay will occur in the main wash if the Water Heat
option is selected.
,,Three delays wilt occur if the Pots & Pans cycle is
selected.
°The final rinse automatically delays until the water
reaches proper temperature.

Water remains
in dishwasher

Cycle not finished

Wait for the cycle to complete.

Detergent remains

Cycle not finished

Wait for the cycle to complete.

in covered section

Detergent has lumps

Replace with dry, lump-free detergent.

of dispenser

Bottom rack in backwards

Refer to the "Parts and Features" section, page 3 and
reinstall rack if necessary.

White residue
appears on front
of access panel

Too much detergent
was used
Brand of detergent
developing excess foam

Refer to the "Using the detergent dispenser" section,
page 10.
Try a different brand to reduce foaming and eliminate
buildup.

Odor in the
dishwasher

Dishes only washed every
2-3 days

Run a Quick Rinse cycle at least once or twice a day
until full load is accumulated.

Plastic smell of new dishwasher

Run a vinegar rinse, as described on the next page.

Excessive moisture from vent in
dishwasher console

Dishwasher console should be aligned with countertop.
Refer to Installation Instructions for more information.

Condensation
on
kitchen counter

Dishes

are not cleaned

Food soil left
on dishes

completely
Improper loading
Water temperature

Refer to the "Loading Your Dishwasher" section,
pages 7-9.
is too low

Use of incorrect, too little,
or ineffective detergent

18

Use the Water Heat option. If needed, turn home water
heater up to ensure water entering dishwasher is 120°F
(49°C) minimum. Refer to the "Water temperature tips"
section, page 11.
Use recommended dishwasher detergents only. Refer
to the "Using the detergent dispenser" section, page 10.
Never use less than one tablespoon per load. Detergent
must be fresh to be effective. Always store detergent in
a cool, dry area.

Troubleshooting
Dishes

are not cleaned

completely

Guide (cont.)
(cont.)

PROBLEM ,..

CAUSE...

SOLUTION,..

Food soil left on
dishes (cont.)

Detergent cakes in dispenser

Use fresh detergent only. Do not allow detergent to sit
for several hours in a wet dispenser. Check dispenser
for caked detergent. Clean dispenser when caked detergent is present.

Pump or spray arm
clogged by labels from
bottles and cans

Remove labels before washing bottles and cans or wash
by hand. Refer to the "Tips for washing special items"
section, page 17.

Insufficient fill caused by
low water pressure

Home water pressure should be 20 to 120 psi
(138-828 kPa) for proper dishwasher fill. A booster
pump on the water supply may be necessary if pressure
is too low.

Slowdown of wash arm due
to high suds

Never use soap or laundry detergents. Use recommended dishwasher detergents only.

Spots or stains on dishes
Spotting and filming

Hard water or high mineral
content in water

Conditioning the final rinse water with a liquid rinse agent
helps eliminate spotting and filming. Keep the dispenser
full with a rinse agent at all times.

Water temperature is too low

Use the Water Heat option. If needed, turn home
water heater up to ensure water entering dishwasher is
120°F (49°C) minimum. Refer to the "Water temperature
tips" section page 11.

Use of incorrect detergents
Incorrect amount of
detergent

Use recommended dishwasher detergents only.
Refer to the "Using the detergent dispenser" section,
page 10. Heavy soil and/or hard water generally require
extra detergent.

Use of ineffective detergents

Detergent should be fresh. Store in a cool, dry place,
preferably in an airtight container. Discard lumpy detergent.

Insufficient fill caused by low
water pressure

Home water pressure should be 20 to 120 psi (138-828
kPa) for proper dishwasher fill. A booster pump on the
water supply may be necessary if pressure is too low.
NOTE: To remove spots and film from dishes, try a
vinegar rinse.
1, Wash and rinse as usual using the No Heat Dry option,
2, Remove all metal items.
3. Put 2 cups (500 mL) white vinegar in a container on
the bottom rack.
4. Run dishwasher through complete washing cycle.
Vinegar wilt mix with wash water.

Silica film or etching
(silica film is a white
iridescent deposit;
etching is a
cloudy film)

A water chemical reaction
with certain types of glassware. Usually caused by
some combination of soft
or softened water, alkaline
washing solutions, insufficient
rinsing, overloading
the dishwasher, and heat
of drying.

It may not be possible to prevent problem, except by
hand washing. To slow this process, use a minimum
amount of detergent but not less than 1 tablespoon per
load. Use a liquid rinse agent and underload the dishwasher to allow thorough rinsing. Silica film and etching
are permanent and cannot be removed. Use the No
Heat Dry option.

continued on next page
19

Troubleshooting
Spots or stains on dishes

Guide (cont.)

(cont.)

PROBLEM ...

CAUSE ...

SOLUTION ...

White spots on
cookware with
non-stick finish

Seasoning removed by
dishwasher detergents

Reseason cookware after dishwasher washing.

Brown stains on
dishes and dishwasher interior

High iron content in water
supply

Remove by washing dishes (after food soil has been
removed) with t teaspoon to 1 tablespoon of citric acid
crystals added to covered section of detergent dispenser.
Do not use detergent. Follow with a Normal Wash cycle
with detergent. If treatment is needed more often than
every other month, the installation of an iron removal
unit is recommended.

Black or gray marks
on dishes

Aluminum items

Aluminum items should be loaded so that they will not
rub against dishes during washing. Throwaway aluminum
items should not be washed in the dishwasher because
they may break down and cause marking. Aluminum
markings can be removed by using a mild abrasive
cleanser.

Orange stains on
plastic dishes or
dishwasher interior

Dishes

Large amounts of tomatobased foods on dishes
placed in the dishwasher

Stains may gradually fade over time. Regular use of
heated drying may cause stains to fade slower. Stains
will not affect dishwasher performance. Regular use of
Quick Rinse cycle or No Heat Dry option will reduce the
likelihood of staining.

do not dry completely
Dishes must have proper water drainage. Do not overload. Refer to the "Loading Your Dishwasher" section,
pages 7-9. Use a liquid rinse agent to speed drying.

I

Dishes are not dry

Dishes

are damaged

Chipping

of dishes

Plastics

Some plastics, due to material, may need to be
towel dried.

Rinse agent dispenser
is empty
Dishes do not drain properly
No Heat Dry option
was used

Refer to the "Using the rinse agent dispenser" section,
page 11.

during

Do not use the No Heat Dry option.

cycle

Improper loading

Load dishes and glasses so that they are stable and do
not strike together from washing action. Moving rack in
and out slowly will also minimize chipping.
NOTE: Some types of china and glassware are too
delicate for automatic dishwashing and should be hand
washed; for example: antiques, feather-edged crystal,
and similar types.

Noises
b

I

crunching, or
rinding,sounds
grating,
buzzing

2O

Hard object entered the
Ultra Wash module

Sound should stop when object is ground up.

I

We Service

What ,We Sell

"We Service What We Sell" is our assurance you can depend on Sears for service.Your dishwasher has added value when you
consider that Sears has service units nationwide, staffed with professional technicians specifically trained on Sears appliances
and having the parts, tools, and equipment to ensure that we meet our pledge to you ... "We Service What We Sell."
Sears Maintenance Agreement
Maintain the value of your KENMORE Dishwasher with a Sears Maintenance Agreement. Sears dishwashers are designed,
manufactured, and tested for years of dependable operation. Yet, any modern appliance may requireservice from time to time.
The Sears Maintenance Agreement:
• Is your way to buy tomorrow's service at today's prices.
• Eliminates repair bills resultingfrom normal use.
• Allows for as many service calls as required.
• Provides for service by professionalSears Trained Technicians.
• Even if you don't need repairs, the Maintenance Agreement offers an annual preventative maintenance check-up at
your request!
\
This Maintenance Agreement does not cover original installation,reinstallation,or damage resultingfrom external causes such
as acts of abuse, theft, fire, flood, wind, lightning,freezing, power failure, power reduction, etc.

Ordering a New White Door and
Access Panel
To order a white door panel and access panel for your dishwasher:
Please send a $5 handling fee (check or money order payable to "Dishwasher Panel") to:
Dishwasher Panel
P.O. Box 953
St. Joseph, MI 49085
Provide the following information:

[] Please send me a white door panel (Part No. 4317910). I have
enclosed a check or money order for $5.
Name
Address
City
Phone No. (
Model No.

State __
)

Zip

Date Purchased
Serial No.

* Please allow 4 to 6 weeks for delivery.

In Canada,

dishwasher

panel is available

through

the nearest

Sears parts department.

21

Sears Repair Services

in U.S.A.:

Forthe repairor replacement
partsyouneed
Call7 am - 7 pro,7 days a week

1-800-366-PART
(1-800-366-7278)
Forin-homemajorbrandrepairservice
Call 24 hours a day, 7 daysa week

1-800-4-REPAIR
(1-800-473-7247)
Forthe locationof a SearsRepair
ServiceCenterin yourarea
Call24 hours a day,7 daysa week

1-800-488-1

222

Forinformationon purchasinga Sears
MaintenanceAgreement or to inquire
aboutan existingAgreement
Call9 am - 5 pro, Monday- Saturday

A

S "JLRS

1-800-827-6655
The model number of your product is located on
the serial plate beneath the top handle.
When requesting service or ordering parts, always
provide the following information:
• Product Type
• Part Number
• Model Number
• Part Description

For information

America's

Repair Specialists

on parts and service in Canada, call:

1-800-665-4455
22

SEe/ARtS

_J97

3378917

I_

,._

PrintedIn U,S.A.
_ losEE. UtJ.

_.__,-Un_



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