AC750 WiFi Router NTG R6020 100AUS

2018-07-23

: Kogan Ntg-R6020-100Aus NTG-R6020-100AUS usermanuals files

Open the PDF directly: View PDF .
Page Count: 122

Download
Open PDF In Browser	View PDF

AC750 WiFi Router
User Manual
Model R6020

September 2017
202-11750-03

350 E. Plumeria Drive
San Jose, CA 95134
USA

AC750 WiFi Router Model R6020

Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your
product, get help, access the latest downloads and user manuals, and join our community. We recommend that
you use only official NETGEAR support resources.

Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.

Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.

Trademarks
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR
trademarks are used for reference purposes only.

Contents
Chapter 1 Hardware Overview of the Router
Unpack Your Router...............................................................................................8
LED Descriptions...................................................................................................9
Ports, Buttons, and Connectors on the Back Panel...............................................9
Router Label........................................................................................................11
Position the Router...............................................................................................11
Cable Your Router................................................................................................12
Chapter 2 Connect to the Network and Access the Router
Connect to the Router..........................................................................................14
Connect to the Router Through an Ethernet Cable.........................................14
Join the WiFi Network of the Router................................................................14
Manual Method...........................................................................................14
Wi-Fi Protected Setup Method...................................................................15
Types of Logins...............................................................................................15
Use a Web Browser to Access the Router...........................................................16
Automatic Internet Setup.................................................................................16
Log In to the Router........................................................................................17
Change the Language.........................................................................................17
Access the Router With the NETGEAR genie App..............................................18
Chapter 3 Specify Your Internet Settings
Use the Internet Setup Wizard.............................................................................20
Manually Set Up the Internet Connection............................................................20
Specify an Internet Connection Without a Login.............................................20
Specify an Internet Connection That Uses a Login and PPPoE Service........21
Specify an Internet Connection That Uses a Login and PPTP Service...........23
Specify an Internet Connection That Uses a Login and L2TP Service...........24
Specify an IPv6 Internet Connection....................................................................25
IPv6 Internet Connections and IPv6 Addresses..............................................25
Use Auto Detect for an IPv6 Internet Connection...........................................26
Use Auto Config for an IPv6 Internet Connection...........................................27
Set Up an IPv6 6to4 Tunnel Internet Connection............................................28
Set Up an IPv6 Pass-Through Internet Connection........................................29
Set Up a Fixed IPv6 Internet Connection........................................................30
Set Up an IPv6 DHCP Internet Connection....................................................31
Set Up an IPv6 PPPoE Internet Connection...................................................32
Manage the MTU Size.........................................................................................34
MTU Concepts................................................................................................34
Change the MTU Size.....................................................................................35

AC750 WiFi Router Model R6020

Chapter 4 Control Access to the Internet
Set Up Parental Controls.....................................................................................37
Allow or Block Access to Your Network................................................................38
Enable and Manage Network Access Control.................................................38
Manage Network Access Control Lists...........................................................39
Add Devices to or Remove Them From the Allowed List............................40
Add Devices to or Remove Them From the Blocked List............................41
Use Keywords to Block Internet Sites..................................................................42
Set Up Blocking...............................................................................................42
Remove a Keyword or Domain From the Blocked List....................................43
Remove All Keywords and Domains From the Blocked List............................43
Specify a Trusted Computer............................................................................44
Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules.............44
Chapter 5 Manage the Basic WiFi Network Settings
Manage the Basic WiFi Settings and WiFi Security of the Main Network............47
View or Change the Basic WiFi Settings and WiFi Security Settings..............47
Configure WEP Legacy WiFi Security.............................................................52
Configure WPA/WPA2 Enterprise WiFi Security..............................................53
Use WPS to Add a Device to the WiFi Network...................................................55
Use WPS With the Push Button Method.........................................................55
Use WPS With the PIN Method.......................................................................56
Manage the Basic WiFi Settings and WiFi Security of the Guest Network..........57
Enable or Disable the WiFi Radios.......................................................................60
Chapter 6 Manage the WAN and LAN Network Settings
Manage the WAN Security Settings.....................................................................63
Set Up a Default DMZ Server..............................................................................63
Manage IGMP Proxying.......................................................................................64
Manage VPN Pass-Through................................................................................65
Manage NAT Filtering..........................................................................................65
Manage the SIP Application-Level Gateway........................................................66
Manage the LAN IP Address Settings.................................................................66
Manage the Router Information Protocol Settings...............................................67
Manage the DHCP Server Address Pool.............................................................68
Manage Reserved LAN IP Addresses.................................................................69
Reserve a LAN IP Address.............................................................................69
Change a Reserved IP Address......................................................................70
Remove a Reserved IP Address Entry............................................................70
Disable the Built-In DHCP Server........................................................................71
Change the Router’s Device Name......................................................................71
Set Up and Manage Custom Static Routes.........................................................72
Set Up a Static Route......................................................................................73
Change a Static Route....................................................................................74
Remove a Static Route...................................................................................74
Set Up a Bridge for a Port Group or VLAN Tag Group.........................................75
Set Up a Bridge for a Port Group....................................................................75

AC750 WiFi Router Model R6020

Set Up a Bridge for a VLAN Tag Group...........................................................76
Improve Network Connections With Universal Plug-N-Play.................................78
Chapter 7 Manage the Router
Update the Firmware of the Router......................................................................80
Check for New Firmware and Update the Router............................................80
Manually Upload New Firmware and Update the Router................................81
Change the admin Password...............................................................................82
Set Up Password Recovery.................................................................................83
Recover the admin Password..............................................................................83
Manage the Configuration File of the Router.......................................................84
Back Up the Settings.......................................................................................84
Restore the Settings........................................................................................84
Return the Router to Its Factory Default Settings................................................85
Use the Reset Button......................................................................................85
Erase the Settings...........................................................................................86
View the Status and Statistics of the Router........................................................87
View Information About the Router and the Internet and WiFi Settings..........87
Display Internet Port Statistics........................................................................87
Check the Internet Connection Status............................................................88
Manage the Activity Log.......................................................................................89
View, Email, or Clear the Logs........................................................................89
Specify Which Activities Are Logged...............................................................90
View Devices Currently on the Network...............................................................90
Chapter 8 Manage the Advanced WiFi Features
Set Up a WiFi Schedule.......................................................................................93
Manage the WPS Settings...................................................................................93
Manage Advanced WiFi Settings.........................................................................94
Use the Router as a WiFi Access Point Only.......................................................95
Chapter 9 Manage Port Forwarding and Port Triggering
Manage Port Forwarding to a Local Server for Services and Applications..........98
Forward Incoming Traffic for a Default Service or Application.........................98
Add a Port Forwarding Rule With a Custom Service or Application................99
Change a Port Forwarding Rule....................................................................100
Remove a Port Forwarding Rule...................................................................101
Application Example: Make a Local Web Server Public................................101
How the Router Implements the Port Forwarding Rule.................................102
Manage Port Triggering for Services and Applications......................................102
Add a Port Triggering Rule............................................................................103
Change a Port Triggering Rule......................................................................104
Remove a Port Triggering Rule.....................................................................105
Specify the Time-Out for Port Triggering.......................................................105
Disable Port Triggering..................................................................................106
Application Example: Port Triggering for Internet Relay Chat........................106

AC750 WiFi Router Model R6020

Chapter 10 Troubleshooting
Reboot the Router From Its Web Interface.........................................................109
Quick Tips..........................................................................................................109
Sequence to Restart Your Network...............................................................109
Check Ethernet Cable Connections..............................................................109
WiFi Settings.................................................................................................110
Network Settings...........................................................................................110
Troubleshoot With the LEDs...............................................................................110
Standard LED Behavior When the Router Is Powered On............................110
Power LED Is Off or Blinking.........................................................................110
Power LED Stays Amber...............................................................................111
Internet or Ethernet LEDs Are Off.................................................................111
WiFi LED Is Off..............................................................................................111
You Cannot Log In to the Router........................................................................111
You Cannot Access the Internet.........................................................................112
Check the WAN IP Address...........................................................................112
Troubleshoot PPPoE.....................................................................................113
Troubleshoot Internet Browsing.....................................................................114
Changes Are Not Saved....................................................................................114
Troubleshoot WiFi Connectivity..........................................................................115
Troubleshoot Your Network Using the Ping Utility..............................................115
Test the LAN Path to Your Router..................................................................115
Test the Path From Your Computer to a Remote Device...............................116
Appendix A Supplemental Information
Factory Settings.................................................................................................118
Technical Specifications.....................................................................................121

Hardware Overview of the Router

This chapter contains the following sections:
•

Unpack Your Router on page 8

•

LED Descriptions on page 9

•

Ports, Buttons, and Connectors on the Back Panel on page 9

•

Router Label on page 11

•

Position the Router on page 11

•

Cable Your Router on page 12

For more information about the topics that are covered in this manual, visit the support website at
netgear.com/support.
Firmware updates with new features and bug fixes are made available from time to time at
downloadcenter.netgear.com.You can check for and download new firmware manually. If the features or behavior
of your product does not match what is described in this guide, you might need to update your firmware.
In this manual, the terms wireless and WiFi are interchangeable.

AC750 WiFi Router Model R6020

Unpack Your Router
The box contains the following items.

Figure 1. Package contents
Table 1. Legend
1.

Router

Ethernet cable

Power adapter

In some regions, a CD is included in the package.

Hardware Overview of the Router
8

AC750 WiFi Router Model R6020

LED Descriptions
The following table describes the LEDs on the router.

Table 2. LED descriptions
LED

Description

Power LED

Solid green. The power is on, and the router is ready.
Blinking green. A firmware update is in progress.
Off. Power is not supplied to the router.

WiFi LED

Solid green. The wireless radio is operating.
Off. The wireless radio is off.

Internet LED

Solid green. The Internet connection is ready.
Off. No Ethernet cable is connected between the router and the modem.

Ethernet ports 1–4 Solid green. A powered-on device is connected to the Ethernet port.
LED
Off. No device is connected to this Ethernet port.

Ports, Buttons, and Connectors on the Back Panel
The back panel of the router provides ports, buttons, and a DC power connector.

Hardware Overview of the Router
9

AC750 WiFi Router Model R6020

Figure 2. Router back panel
In addition to the two antennas, the back panel contains the following components:
•

Reset/WPS button. This button can be used to reboot and reset the router and connect WPS-enabled
devices to the router depending on how long the button is pressed:
-

Reboot the router. Press the button for less than 5 seconds to reboot the router.

Connect WPS-enabled devices. Press the button for about 5 to 10 seconds until the WiFi LED
blinks amber.

Reset the router to its factory default settings. Press the button for more than 10 seconds until
all the LEDs blink green.

•

Ethernet LAN ports. Use the four Fast Ethernet RJ-45 LAN ports to connect the router to LAN devices.

•

Internet WAN port. Use the blue Fast Ethernet RJ-45 WAN port to connect the router to a modem.

•

Power On/Off button. Press the Power On/Off button to provide power to the router.
Note Depending on your region, your router might not have a Power On/Off button.

•

DC power connector. Connect the power adapter that came in the product package to the DC power
connector.

Hardware Overview of the Router
10

AC750 WiFi Router Model R6020

Router Label
The router label on the bottom panel of the router lists the login information, WiFi network name (SSID) and
password (network key), serial number, and MAC address of the router.

Figure 3. Router label

Position the Router
The router lets you access your network anywhere within the operating range of your WiFi network. However,
the operating distance or range of your WiFi connection can vary significantly depending on the physical
placement of the router. For example, the thickness and number of walls the WiFi signal passes through
can limit the range.
Additionally, other WiFi access points in and around your home might affect your router’s signal. WiFi access
points are routers, repeaters, WiFi range extenders, and any other device that emits a WiFi signal for network
access.
Position the router according to the following guidelines:
•

Place the router near the center of the area where your computers and other devices operate and within
line of sight to your WiFi devices.

•

Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired
computers.

•

Place the router in an elevated location, minimizing the number walls and ceilings between the router
and your other devices.

•

Place the router away from electrical devices such as these:
-

Ceiling fans

Home security systems

Microwaves

Computers

Base of a cordless phone

Hardware Overview of the Router
11

AC750 WiFi Router Model R6020

•

2.4 GHz cordless phone

5 GHz cordless phone

Place the router away from large metal surfaces, large glass surfaces, insulated walls, and items such
as these:
-

Solid metal door

Aluminum studs

Fish tanks

Mirrors

Brick

Concrete

If you are using adjacent access points, use different radio frequency channels to reduce interference.

Cable Your Router
The following image shows how to cable your router:

Figure 4. Router cabling
To cable your router:
1. Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.
If your modem uses a battery backup, remove the battery.
2. Plug in and turn on your modem.
If your modem uses a battery backup, put the battery back in.
3. Connect your modem to the Internet port of your router with the blue Ethernet cable that came with your
router.
4. Connect the power adapter to your router and plug the power adapter into an outlet.
5. If the Power LED does not light, press the Power On/Off button on the back panel of the router.

Hardware Overview of the Router
12

Connect to the Network and Access the
Router

You can connect to the router’s WiFi networks or use a wired Ethernet connection. This chapter describes the
ways you can connect and how to access the router and log in.
The chapter contains the following sections:
•

Connect to the Router on page 14

•

Use a Web Browser to Access the Router on page 16

•

Change the Language on page 17

•

Access the Router With the NETGEAR genie App on page 18

AC750 WiFi Router Model R6020

Connect to the Router
During and after installation, you can connect to the router’s network through a wired or WiFi connection. If
you set up your computer to use a static IP address, change the settings of your computer so that it uses
Dynamic Host Configuration Protocol (DHCP).

Connect to the Router Through an Ethernet Cable
You can connect your computer to the router using an Ethernet cable and join the router’s local area network
(LAN).

To connect your computer to the router with an Ethernet cable:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Connect an Ethernet cable to an Ethernet port on your computer.
3. Connect the other end of the Ethernet cable to one of the numbered Ethernet ports.
Your computer connects to the local area network (LAN). A message might display on your computer
screen to notify you that an Ethernet cable is connected.

Join the WiFi Network of the Router
Choose either the manual or the WPS method to add a WiFi device such as a WiFi-enabled computer, an
iPhone, an iPad, another mobile device, or a gaming device to the WiFi network of the router.

Manual Method
On the WiFi device that you want to connect to the router, you can use the software application that manages
your WiFi connections.

To connect a device manually to the WiFi network of the router:
1. Make sure that the router is receiving power (its Power LED is lit).
2. On the WiFi device that you want to connect to your router, open the software application that manages
your WiFi connections.
This software scans for all WiFi networks in your area.
3. Look for the router’s network and select it.

Connect to the Network and Access the Router
14

AC750 WiFi Router Model R6020

If you did not change the name of the network during the setup process, look for the default WiFi network
name (SSID) and select it. The default SSID is on the router label.

4. Enter the router WiFi password.
The default WiFi password (also referred to as the network key or passphrase) is also on the router
label.
5. Click the Connect button.
The device connects to the WiFi network of the router.

Wi-Fi Protected Setup Method
Wi-Fi Protected Setup (WPS) is a standard for easily adding computers and other devices to a home network
while maintaining security. To use WPS (Push 'N' Connect), make sure that all WiFi devices to be connected
to the network are Wi-Fi certified and support WPS. During the connection process, the client gets the
security settings from the router so that every device in the network supports the same security settings.

To use WPS to connect a computer or mobile device to the WiFi network of the router:
1. Make sure that the router is receiving power (its Power LED is lit).
2. Check the WPS instructions for your computer or mobile device.
3. Press the Reset/WPS button of the router for about 5 to 10 seconds until the WiFi LED blinks amber.
4. Within two minutes, press the WPS button on your computer or mobile device, or follow the WPS
instructions that came with the device.
The WPS process automatically sets up the device with the network password and connects the device
to the WiFi network of the router.
For more information, see Use WPS to Add a Device to the WiFi Network on page 55.

Types of Logins
Separate types of logins serve different purposes. It is important that you understand the difference so that
you know which login to use when.
Several types of logins are associated with the router:

Connect to the Network and Access the Router
15

AC750 WiFi Router Model R6020

•

ISP login. The login that your ISP gave you logs you in to your Internet service. Your service provider
gave you this login information in a letter or some other way. If you cannot find this login information,
contact your service provider.

•

WiFi network key or password. Your router is preset with a unique WiFi network name (SSID) and
password for WiFi access. This information is on the router label.

•

Router login. This logs you in to the router interface from a web browser as admin.

Use a Web Browser to Access the Router
When you connect to the network (either with WiFi or with an Ethernet cable), you can use a web browser
to access the router to view or change its settings. When you access the router, the software automatically
checks to see if your router can connect to your Internet service.

Automatic Internet Setup
You can set up your router automatically, or you can use a web browser to access the router and set up
your router manually. Before you start the setup process, get your ISP information and make sure that the
computers and devices in the network are using the settings described here.
When your Internet service starts, your Internet service provider (ISP) typically gives you all the information
needed to connect to the Internet. For DSL service, you might need the following information to set up your
router:
•

The ISP configuration information for your DSL account

•

ISP login name and password

•

Fixed or static IP address setting (special deployment by ISP; this setting is rare)

If you cannot locate this information, ask your ISP to provide it. When your Internet connection is working,
you no longer need to launch the ISP login program on your computer to access the Internet. When you
start an Internet application, your router automatically logs you in.
Using the installation assistant, basic setup takes about 15 minutes to complete.

To automatically set up your router:
1. Turn the router on by pressing the On/Off button.
2. Make sure that your computer or mobile device is connected to the router with an Ethernet cable (wired)
or over WiFi with the preset security settings listed on the label.
Note If you want to change the router’s WiFi settings, use a wired connection to avoid being
disconnected when the new WiFi settings take effect.

3. Launch a web browser.
The browser goes to http://www.routerlogin.net and the NETGEAR installation assistant displays.
4. If the browser does not display the NETGEAR installation assistant, enter http://www.routerlogin.net
in the address field.
5. Follow the onscreen instructions.

Connect to the Network and Access the Router
16

AC750 WiFi Router Model R6020

The router connects to the Internet.
6. If the browser does not display the installation assistant page, do the following:
•
•
•
•
•

Make sure that the computer is connected to one of the four LAN Ethernet ports or over WiFi to the
router.
Make sure that the router is receiving power and that its Power LED is lit.
Close and reopen the browser or clear the browser cache.
Browse to http://www.routerlogin.net.
If the computer is set to a static or fixed IP address (this setting is uncommon), change it to obtain
an IP address automatically from the router.

7. If the router does not connect to the Internet, do the following:
a. Review your settings.
Make sure that you selected the correct options and typed everything correctly.
b. Contact your ISP to verify that you are using the correct configuration information.
c. Read You Cannot Access the Internet on page 112.
If problems persist, register your NETGEAR product and contact NETGEAR technical support.

Log In to the Router
When you first connect to your router and launch a web browser, the browser automatically displays the
router web interface. If you want to view or change settings for the router later, you can use a browser to
log in to the router web interface.

To log in to the router:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
Note You can also enter http://www.routerlogin.com or http://192.168.1.1.The procedures
in this manual use http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.

Change the Language
By default, the language is set as Auto. You can change the language.

Connect to the Network and Access the Router
17

AC750 WiFi Router Model R6020

To change the language:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. In the upper right corner, select a language from the menu.
5. When prompted, click the OK button to confirm this change.
The page refreshes with the language that you selected.

Access the Router With the NETGEAR genie App
The NETGEAR genie® app is the easy dashboard for managing, monitoring, and repairing your home
network. The app also includes remote access, which lets you manage your network away from home.

To use the genie app to access the router:
1. Visit the NETGEAR genie web page at netgear.com/genie.
2. Click the appropriate Download button.
3. Follow the onscreen instructions to install the app on your smartphone, tablet, or WiFi-enabled computer.
4. Launch the genie app.
The genie app dashboard displays.

Connect to the Network and Access the Router
18

Specify Your Internet Settings

Usually, the quickest way to set up the router to use your Internet connection is to allow the NETGEAR installation
assistant to detect the Internet connection when you first access the router with a web browser. You can also
customize or specify your Internet settings.
This chapter contains the following sections:
•

Use the Internet Setup Wizard on page 20

•

Manually Set Up the Internet Connection on page 20

•

Specify an IPv6 Internet Connection on page 25

•

Manage the MTU Size on page 34

AC750 WiFi Router Model R6020

Use the Internet Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The
Setup Wizard is not the same as the installation assistant pages that displays the first time you connect to
your router to set it up.

To use the Setup Wizard:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup Wizard.
The Setup Wizard page displays.
5. Select the Yes radio button.
If you select the No radio button, you are taken to the Internet Setup page (see Manually Set Up the
Internet Connection on page 20).
6. Click the Next button.
The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet
configuration.

Manually Set Up the Internet Connection
You can view or change the router’s Internet connection settings.

Specify an Internet Connection Without a Login
You can manually specify the connection settings for an Internet service for which you do not need to log
in.
Use the information that your ISP gave you to connect to your Internet service. If you cannot find this
information, contact your ISP. Entering incorrect information might prevent the router from connecting to
the Internet.

To specify the connection settings for an Internet service for which you do not need to log
in:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.

Specify Your Internet Settings
20

AC750 WiFi Router Model R6020

3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Leave the Does your Internet connection require a login? No radio button selected.
6. If your Internet connection requires an account name or host name, type it in the Account Name (If
Required) field.
7. If your Internet connection requires a domain name, type it in the Domain Name (If Required) field.
For the other sections on this page, the default settings usually work, but you can change them.
8. Select an Internet IP Address radio button:
•
•

Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically
assigns these addresses.
Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP address that
your ISP assigned. The gateway is the ISP router to which your router connects.

9. Select a Domain Name Server (DNS) Address radio button:
•
•

Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
Use These DNS Servers. If you know that your ISP requires specific servers, select this option.
Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is
available, enter it also.

10. Select a Router MAC Address radio button:
•
•
•

Use Default Address. Use the default MAC address.
Use Computer MAC Address. The router captures and uses the MAC address of the computer
that you are now using. You must use the one computer that the ISP allows.
Use This MAC Address. Enter the MAC address that you want to use.

11. Click the Apply button.
Your settings are saved.
12. Click the Test button to test your Internet connection.

Specify an Internet Connection That Uses a Login and PPPoE
Service
You can manually specify the connection settings for a PPPoE Internet service for which you must log in.
Use the information that your ISP gave you to connect to your Internet service. If you cannot find this
information, contact your ISP. Entering incorrect information might prevent the router from connecting to
the Internet.

Specify Your Internet Settings
21

AC750 WiFi Router Model R6020

To specify the connection settings for a PPPoE Internet service for which you must log in:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Select the Does your Internet connection require a login? Yes radio button.
The page adjusts.
6. From the Internet Service Provider menu, select PPPoE as the encapsulation method.
The page adjusts.
7. In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
8. In the Password field, type the password that you use to log in to your Internet service.
9. If your ISP requires a service name, type it in the Service Name (if Required) field.
10. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.
11. To change the number of minutes until the Internet login times out, in the Idle Timeout (In minutes)
field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the network is using
the Internet connection. A value of 0 (zero) means never log out.
12. Select an Internet IP Address radio button:
•
•

13. Select a Domain Name Server (DNS) Address radio button:
•
•

14. Select a Router MAC Address radio button:
•
•

Specify Your Internet Settings
22

AC750 WiFi Router Model R6020

•

Use This MAC Address. Enter the MAC address that you want to use.

15. Click the Apply button.
Your settings are saved.
16. Click the Test button to test your Internet connection.
If the NETGEAR website does not display within one minute, see You Cannot Access the Internet on
page 112.

Specify an Internet Connection That Uses a Login and PPTP
Service
You can manually specify the connection settings for a PPTP Internet service for which you must log in.
Use the information that your ISP gave you to connect to your Internet service. If you cannot find this
information, contact your ISP. Entering incorrect information might prevent the router from connecting to
the Internet.

To specify the connection settings for a PPTP Internet service for which you must log in:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Select the Does your Internet connection require a login? Yes radio button.
The page adjusts.
6. From the Internet Service Provider menu, select PPTP as the encapsulation method.
The page adjusts.
7. In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
8. In the Password field, type the password that you use to log in to your Internet service.
9. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.
10. To change the number of minutes until the Internet login times out, in the Idle Timeout (In minutes)
field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the network is using
the Internet connection. A value of 0 (zero) means never log out.

Specify Your Internet Settings
23

AC750 WiFi Router Model R6020

11. If your ISP gave you fixed IP addresses and a connection ID or name, type them in the My IP Address,
Subnet Mask, Server Address, Gateway IP Address, and Connection ID/Name fields.
If your ISP did not give you IP addresses, a connection ID, or name, leave these fields blank.
12. Select a Domain Name Server (DNS) Address radio button:
•
•

13. Select a Router MAC Address radio button:
•
•
•

14. Click the Apply button.
Your settings are saved.
15. Click the Test button to test your Internet connection.

Specify an Internet Connection That Uses a Login and L2TP
Service
You can manually specify the connection settings for an L2TP Internet service for which you must log in.
Use the information that your ISP gave you to connect to your Internet service. If you cannot find this
information, contact your ISP. Entering incorrect information might prevent the router from connecting to
the Internet.

To specify the connection settings for an L2TP Internet service for which you must log in:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Internet.
The Internet Setup page displays.
5. Select the Does your Internet connection require a login? Yes radio button.
The page adjusts.
6. From the Internet Service Provider menu, select L2TP as the encapsulation method.

Specify Your Internet Settings
24

AC750 WiFi Router Model R6020

The page adjusts.
7. In the Login field, enter the login name that your ISP gave you.
This login name is often an email address.
8. In the Password field, type the password that you use to log in to your Internet service.
9. From the Connection Mode menu, select Always On, Dial on Demand, or Manually Connect.
10. To change the number of minutes until the Internet login times out, in the Idle Timeout (In minutes)
field, type the number of minutes.
This is how long the router keeps the Internet connection active when no one on the network is using
the Internet connection. A value of 0 (zero) means never log out.
11. If your ISP gave you fixed IP addresses and a connection ID or name, type them in the My IP Address,
IP Subnet Mask, Server Address, and Gateway IP Address fields.
If your ISP did not give you IP addresses, a connection ID, or name, leave these fields blank.
12. Select a Domain Name Server (DNS) Address radio button:
•
•

13. Select a Router MAC Address radio button:
•
•
•

14. Click the Apply button.
Your settings are saved.
15. Click the Test button to test your Internet connection.

Specify an IPv6 Internet Connection
The router supports many different types of IPv6 Internet connections for which you can specify the settings
manually.

IPv6 Internet Connections and IPv6 Addresses
The router can support an IPv6 Internet connection through the following connection types:
•

Auto Detect. For information, see Use Auto Detect for an IPv6 Internet Connection on page 26.

•

Auto Config. For information, see Use Auto Config for an IPv6 Internet Connection on page 27.

•

6to4 tunnel. For information, see Set Up an IPv6 6to4 Tunnel Internet Connection on page 28.

Specify Your Internet Settings
25

AC750 WiFi Router Model R6020

•

Pass-through. For information, see Set Up an IPv6 Pass-Through Internet Connection on page 29.

•

Fixed. For information, see Set Up a Fixed IPv6 Internet Connection on page 30.

•

DHCP. For information, see Set Up an IPv6 DHCP Internet Connection on page 31.

•

PPPoE. For information, see Set Up an IPv6 PPPoE Internet Connection on page 32.

Which connection type you must use depends on your IPv6 ISP. Follow the directions that your IPv6 ISP
gave you.
•

If your ISP did not provide details, use the 6to4 tunnel connection type (see Set Up an IPv6 6to4 Tunnel
Internet Connection on page 28).

•

If you are not sure what type of IPv6 connection the router uses, use the Auto Detect connection type,
which lets the router detect the IPv6 type that is in use (see Use Auto Detect for an IPv6 Internet
Connection on page 26).

•

If your Internet connection does not use pass-through, a fixed IP address, DHCP, or PPPoE but is IPv6,
use the Auto Config connection type, which lets the router autoconfigure its IPv6 connection (see Use
Auto Config for an IPv6 Internet Connection on page 27).

When you enable IPv6 and select any connection type other than IPv6 pass-through, the router starts the
stateful packet inspection (SPI) firewall function on the WAN interface. The router creates connection records
and checks every inbound IPv6 packet. If the inbound packet is not destined to the router itself and the
router does not expect to receive such a packet, or the packet is not in the connection record, the router
blocks this packet. This function works in two modes: In secured mode, the router inspects both TCP and
UDP packets. In open mode, the router inspects UDP packets only.
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You
can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it. The following
errors invalidate an IPv6 address:
•

More than eight groups of hexadecimal quartets

•

More than four hexadecimal characters in a quartet

•

More than two colons in a row

Use Auto Detect for an IPv6 Internet Connection
To set up an IPv6 Internet connection through autodetection:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.

Specify Your Internet Settings
26

AC750 WiFi Router Model R6020

5. From the Internet Connection Type menu, select Auto Detect.
The IPv6 page displays.
The router automatically detects the information in the following fields:
•

Connection Type. This field indicates the connection type that is detected.

•

Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s
WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also
indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays
Not Available.

•

Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s
LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by
the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available.

6. Select an IP Address assignment radio button:
•
•

Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems
might not support the DHCPv6 client function.
Auto Config. This is the default setting.

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the
LAN).
7. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
8. Click the Apply button.
Your settings are saved.

Use Auto Config for an IPv6 Internet Connection
To set up an IPv6 Internet connection through autoconfiguration:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Auto Config.
The IPv6 page displays.
The router automatically detects the information in the following fields:

Specify Your Internet Settings
27

AC750 WiFi Router Model R6020

•

6. (Optional) In the DHCP User Class (If Required) field, enter a host name.
Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here.
7. (Optional) In the DHCP Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. Do not enter the domain name for the IPv4 ISP here.
For example, if your ISP’s mail server is mail.xxx.yyy.zzz, type xxx.yyy.zzz as the domain name. If your
ISP provided a domain name, type it in this field. For example, Earthlink Cable might require a host
name of home, and Comcast sometimes supplies a domain name.
8. Select an IPv6 Domain Name Server (DNS) Address radio button:
•
•

9. Select an IP Address assignment radio button:
•
•

Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems
might not support the DHCPv6 client function.
Auto Config. This is the default setting.

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the
LAN).
10. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
11. Click the Apply button.
Your settings are saved.

Set Up an IPv6 6to4 Tunnel Internet Connection
The remote relay router is the device to which your router creates a 6to4 tunnel. Make sure that the IPv4
Internet connection is working before you apply the 6to4 tunnel settings for the IPv6 connection.

To set up an IPv6 Internet connection by using a 6to4 tunnel:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.

Specify Your Internet Settings
28

AC750 WiFi Router Model R6020

3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select 6to4 Tunnel.
The IPv6 page displays.
The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field
shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/)
is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no
address is acquired, the field displays Not Available.
6. Select a Remote 6to4 Relay Router radio button:
•
•

Auto. Your router uses any remote relay router that is available on the Internet. This is the default
setting.
Static IP Address. Enter the static IPv4 address of the remote relay router. Your IPv6 ISP usually
provides this address.

7. Select an IPv6 Domain Name Server (DNS) Address radio button:
•
•

8. Select an IP Address assignment radio button:
•
•

Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems
might not support the DHCPv6 client function.
Auto Config. This is the default setting.

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the
LAN).
9. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
10. Click the Apply button.
Your settings are saved.

Set Up an IPv6 Pass-Through Internet Connection
In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet
ports) for IPv6 packets. The router does not process any IPv6 header packets.

Specify Your Internet Settings
29

AC750 WiFi Router Model R6020

To set up an IPv6 pass-through Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Pass Through.
The page adjusts, but no additional fields display.
6. Click the Apply button.
Your settings are saved.

Set Up a Fixed IPv6 Internet Connection
To set up a fixed IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select Fixed.
The IPv6 page displays.
6. Configure the fixed IPv6 addresses for the WAN connection:
•

IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface.

•

Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface.

Specify Your Internet Settings
30

AC750 WiFi Router Model R6020

•

Primary DNS Server. The primary DNS server that resolves IPv6 domain name records for the
router.

•

Secondary DNS Server. The secondary DNS server that resolves IPv6 domain name records for
the router.
Note If you do not specify the DNS servers, the router uses the DNS servers that are
configured for the IPv4 Internet connection on the Internet Setup page. (See Manually
Set Up the Internet Connection on page 20.)

7. Select an IP Address assignment radio button:
•
•

Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems
might not support the DHCPv6 client function.
Auto Config. This is the default setting.

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the
LAN).
8. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of the router’s
LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
9. Click the Apply button.
Your settings are saved.

Set Up an IPv6 DHCP Internet Connection
To set up an IPv6 Internet connection with a DHCP server:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select DHCP.
The IPv6 page displays.
The router automatically detects the information in the following fields:
•

Specify Your Internet Settings
31

AC750 WiFi Router Model R6020

indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays
Not Available.
•

9. Select an IP Address assignment radio button:
•
•

Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems
might not support the DHCPv6 client function.
Auto Config. This is the default setting.

Set Up an IPv6 PPPoE Internet Connection
To set up a PPPoE IPv6 Internet connection:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.

Specify Your Internet Settings
32

AC750 WiFi Router Model R6020

The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 page displays.
5. From the Internet Connection Type menu, select PPPoE.
The IPv6 page displays.
The router automatically detects the information in the following fields:
•

•

6. In the Login field, enter the login information for the ISP connection.
This is usually the name that you use in your email address. For example, if your main mail account is
JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL)
require that you use your full email address when you log in. If your ISP requires your full email address,
type it in this field.
7. In the Password field, enter the password for the ISP connection.
8. In the Service Name field, enter a service name.
If your ISP did not provide a service name, leave this field blank.
Note The default setting of the Connection Mode menu is Always On to provide a steady
IPv6 connection. The router never terminates the connection. If the connection is
terminated, for example, when the modem is turned off, the router attempts to
reestablish the connection immediately after the PPPoE connection becomes available
again.

9. Select an IPv6 Domain Name Server (DNS) Address radio button:
•
•

10. Select an IP Address assignment radio button:
•
•

Use DHCP Server. This method passes more information to LAN devices but some IPv6 systems
might not support the DHCPv6 client function.
Auto Config. This is the default setting.

This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the
LAN).

Specify Your Internet Settings
33

AC750 WiFi Router Model R6020

11. (Optional) Select the Use This Interface ID check box and specify the interface ID to be used for the
IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC address.
12. Click the Apply button.
Your settings are saved.

Manage the MTU Size
The maximum transmission unit (MTU) is the largest data packet a network device transmits.

MTU Concepts
When one network device communicates across the Internet with another, the data packets travel through
many devices along the way. If a device in the data path uses a lower maximum transmission unit (MTU)
setting than the other devices, the data packets must be split or “fragmented” to accommodate the device
with the smallest MTU.
The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the
value fixes one problem but causes another.
Leave the MTU unchanged unless one of these situations occurs:
•

You experience problems connecting to your ISP or other Internet service, and the technical support of
either the ISP or NETGEAR recommends changing the MTU setting. These web-based applications
might require an MTU change:
-

A secure website that does not open or displays only part of a web page

Yahoo email

•

You use VPN and experience severe performance problems.

•

You used a program to optimize MTU for performance reasons and now you are experiencing connectivity
or performance problems.

If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are willing to
experiment, you can gradually reduce the MTU from the maximum value of 1500 until the problem goes
away. The following table describes common MTU sizes and applications.

Table 3. Common MTU sizes
MTU

Application

1500

The largest Ethernet packet size. This setting is typical for connections
that do not use PPPoE or VPN and is the default value for NETGEAR
routers, adapters, and switches.

1492

Used in PPPoE environments.

1472

Maximum size to use for pinging. (Larger packets are fragmented.)

Specify Your Internet Settings
34

AC750 WiFi Router Model R6020

Table 3. Common MTU sizes (Continued)
MTU

Application

1468

Used in some DHCP environments.

1458

Used in PPPoA environments.

1436

Used in PPTP environments or with VPN.

Change the MTU Size
WARNING:
An incorrect MTU setting can cause Internet communication problems. For
example, you might not be able to access certain websites, frames within
websites, secure login pages, or FTP or POP servers. Change the MTU only
if you are sure that it is necessary for your ISP connection.

To change the MTU size:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. In the MTU Size field, enter a value from 64 to 1500.
The normal maximum transmit unit (MTU) value for most Ethernet networks is 1500 bytes, 1492 bytes
for PPPoE connections, or 1436 for PPTP connections.
6. Click the Apply button.
Your settings are saved.

Specify Your Internet Settings
35

Control Access to the Internet

The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from
the Internet.
This chapter includes the following sections:
•

Set Up Parental Controls on page 37

•

Allow or Block Access to Your Network on page 38

•

Use Keywords to Block Internet Sites on page 42

•

Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules on page 44

AC750 WiFi Router Model R6020

Set Up Parental Controls
The first time that you select Parental Controls from the BASIC Home page, your browser goes to the
Parental Controls website. You can learn more about Parental Controls or download the application.
After you set up and enable Parental Controls, you can change the web filtering level for each device on
the network through the network map page on the genie app.

To set up Parental Controls:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Parental Controls.
The Parental Controls website opens.
5. Click the button for the app or version that you want to download and use.
6. Follow the onscreen instructions to download and install the genie app.
7. Open the genie app and select Parental Controls.
After installation, Parental Controls automatically starts.
8. Click the Next button, read the note, and click the Next button again.
Because Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free
account.
9. Select a radio button as follows:
•
•

If you already own an OpenDNS account, leave the Yes radio button selected.
If you do not own an OpenDNS account, select the No radio button.
If you are creating an account, the Create a free OpenDNS account page displays. Do the following:
a. Complete the fields.
b. Click the Next button.

After you log on or create your account, the filtering level page displays.
10. Select the radio button for the filtering level that you want and click the Next button.
The Setup is complete page displays.
11. Click the Take me to the status screen button.
The Status page displays. Parental Controls are now set up for the router.
12. To enable Parental Controls, click the Enable Live Parental Controls button.

Control Access to the Internet
37

AC750 WiFi Router Model R6020

After you set up and enable Parental Controls, you can change the web filtering level for each device
on the network through the network map page of the genie app.

Allow or Block Access to Your Network
You can use access control to block or allow access of devices to your network. You define access by
selecting or specifying the MAC addresses of the wired and WiFi devices that either can access your entire
network or are blocked from accessing your entire network.

Enable and Manage Network Access Control
When you enable access control, you must select whether new devices are allowed to access the network
or are blocked from accessing the network. By default, currently connected devices are allowed to access
the network, but you can also block these devices from accessing the network.

To set up network access control:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control.

The previous figure shows two WiFi devices connected.
5. Select the Turn on Access Control check box.

Control Access to the Internet
38

AC750 WiFi Router Model R6020

You must select this check box before you can specify an access rule and use the Allow and Block
buttons. When the Turn on Access Control check box is cleared, all devices are allowed to connect,
even if a device is in the list of blocked devices.
6. Click the Apply button.
Your settings are saved.
7. Select an access rule for new devices:
•

•

Allow all new devices to connect. With this setting, if you add a new device, it can access your
network. You do not need to enter its MAC address on this page. We recommend that you leave this
radio button selected.
Block all new devices from connecting. With this setting, if you add a new device, before it can
access your network, you must enter its MAC address for an Ethernet connection and its MAC
address for a WiFi connection in the allowed list. For more information, see Manage Network Access
Control Lists on page 39.

The access rule does not affect previously blocked or allowed devices. It applies only to devices joining
your network in the future after you apply these settings.
8. To manage access for currently connected computers and devices, do the following:
•

•

If you blocked all new devices from connecting, to allow the computer or device that you are currently
using to continue to access the network, select the check box next to your computer or device in the
table, and click the Allow button.
To either continue to allow or to block other computers and devices that are currently connected,
select the check box next to the computer or device in the table, and click either the Allow button or
the Block button.

9. Click the Apply button.
Your settings are saved.

Manage Network Access Control Lists
You can use access control to block or allow access to your network. An access control list (ACL) functions
with the MAC addresses of wired and WiFi devices that can either access your entire network or are blocked
from accessing your entire network.
The router can detect the MAC addresses of devices that are connected to the network and list the MAC
addresses of devices that were connected to the network.
Each network device owns a MAC address, which is a unique 12-character physical address, containing
the hexadecimal characters 0–9, a–f, or A–F (uppercase or lowercase) only, and separated by colons (for
example, 00:09:AB:CD:EF:01). Typically, the MAC address is on the label of the WiFi card or network
interface device. If you cannot see the label, you can display the MAC address using the network configuration
utilities of the computer. You might also find the MAC addresses through the router web interface (see View
Devices Currently on the Network on page 90).

Control Access to the Internet
39

AC750 WiFi Router Model R6020

Add Devices to or Remove Them From the Allowed List
If you set up an access list that blocks all new devices from accessing your network, you must specify which
devices are allowed to access your network.

To add or remove devices that are allowed:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control.
The Access Control page displays.
5. Click the View list of allowed devices not currently connected to the network link.
A table displays the detected device name, MAC address, and connection type of the devices that are
not connected but allowed to access the network.
6. To add a device to the allowed list, do the following:
a. Click the Add button.
The Add Allowed Device page displays.
b. Enter the MAC address and device name for the device that you want to allow.
c. On the Add Allowed Device page, click the Apply button.
The device is added to the allowed list on the Access Control page.
7. To remove a device from allowed list, do the following:
a. Select the check box for the device.
b. Click the Delete button.
The device is removed from the allowed list.
8. Click the Apply button.
Your settings are saved.

Control Access to the Internet
40

AC750 WiFi Router Model R6020

Add Devices to or Remove Them From the Blocked List
If you set up an access list that allows all new devices to access your network but you want to block some
devices from accessing your network, you must specify the devices that you want to block.

To add or remove devices that are blocked:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Access Control.
The Access Control page displays.
5. Click the View list of blocked devices not currently connected to the network link.
A table displays the detected device name, MAC address, and connection type of the devices that are
not connected and are blocked from accessing the network.
6. To add a device to the blocked list, do the following:
a. Click the Add button.
The Add Blocked Device page displays.
b. Enter the MAC address and device name for the device that you want to block.
c. On the Add Blocked Device page, click the Apply button.
The device is added to the blocked list on the Access Control page.
7. To remove a device from blocked list, do the following:
a. Select the check box for the device.
b. Click the Delete button.
The device is removed from the blocked list.
8. Click the Apply button.
Your settings are saved.

Control Access to the Internet
41

AC750 WiFi Router Model R6020

Use Keywords to Block Internet Sites
You can block keywords and domains (websites) to prevent certain types of HTTP traffic from accessing
your network. By default, keyword blocking is disabled and no domains are blocked.

Set Up Blocking
You can set up blocking of specific keywords and domains to occur continuously or according to a schedule.

To set up keyword and domain blocking:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites.
The Block Sites page displays.
5. Specify a keyword blocking option:
•

•

Per Schedule. Use keyword blocking according to a schedule that you set.
For more information, see Set Up a Schedule for Keyword Blocking and Outbound Firewall Rules
on page 44.
Always. Use keyword blocking continuously.

6. In the Type keyword or domain name here field, enter a keyword or domain.
Here are some sample entries:
•

Specify XXX to block http://www.badstuff.com/xxx.html.

•

Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov.

•

Enter a period (.) to block all Internet browsing access.

7. Click the Add Keyword button.
The keyword or domain is added to the Block sites containing these keywords or domain names
field (which is also referred to as the blocked list).
8. To add more keywords or domains, repeat Step 6 and Step 7.
The keyword list supports up to 32 entries.
9. Click the Apply button.
Your settings are saved.

Control Access to the Internet
42

AC750 WiFi Router Model R6020

Remove a Keyword or Domain From the Blocked List
If you no longer need a keyword or domain on the blocked list, you can remove the keyword or domain.

To remove a keyword or domain from the blocked list:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites.
The Block Sites page displays.
5. In the Block sites containing these keywords or domain names field, select the keyword or domain.
6. Click the Delete Keyword button.
The keyword or domain is removed from the blocked list.
7. Click the Apply button.
Your settings are saved.

Remove All Keywords and Domains From the Blocked List
You can simultaneously remove all keywords and domains from the blocked list.

To remove all keywords and domains from the blocked list:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites.
The Block Sites page displays.
5. Click the Clear List button.
All keywords and domains are removed from the blocked list.
6. Click the Apply button.
Your settings are saved.

Control Access to the Internet
43

AC750 WiFi Router Model R6020

Specify a Trusted Computer
You can exempt one trusted device from blocking and logging. The device that you exempt must be assigned
a fixed (static) IP address.

To specify a trusted device:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Block Sites.
The Block Sites page displays.
5. Scroll down and select the Allow trusted IP address to visit blocked sites check box.
6. In the Trusted IP Address field, enter the IP address of the trusted device.
The first three octets of the IP address are automatically populated and depend on the IP address that
is assigned to the router on the LAN Setup page.
7. Click the Apply button.
Your settings are saved.

Set Up a Schedule for Keyword Blocking and Outbound
Firewall Rules
You can set up a schedule that you can apply to keyword blocking and outbound firewall rules.
The schedule can specify the days and times that these features are active. After you set up the schedule,
if you want it to become active, you must apply it to keyword blocking (see Set Up Blocking on page 42).
Without a schedule, you can only enable or disable these features. By default, no schedule is set.

To set up a schedule:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Security > Schedule.

Control Access to the Internet
44

AC750 WiFi Router Model R6020

The Schedule page displays.
5. Set up the schedule for blocking:
•

Days to Block. Select the check box for each day that you want to block access or specify that
blocking occurs on every day by selecting the Every Day check box.
By default, the Every Day check box is selected.

•

Time of Day to Block. Select a start and end time for blocking in 24-hour format or select the All
Day check box for 24-hour blocking.
By default, the All Day check box is selected.

6. From the Time Zone menu, select your time zone.
7. If you live in an area that observes daylight saving time, select the Automatically adjust for daylight
savings time check box.
Note If the router synchronizes its internal clock with a time server on the Internet and you
selected the correct time zone, the Current Time field displays the correct date and
time.

8. Click the Apply button.
Your settings are saved.

Control Access to the Internet
45

Manage the Basic WiFi Network Settings

This chapter describes how you can manage the basic WiFi network settings of the router. For information about
the advanced WiFi settings, see Manage the Advanced WiFi Features on page 92.
The chapter includes the following sections:
•

Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 47

•

Use WPS to Add a Device to the WiFi Network on page 55

•

Manage the Basic WiFi Settings and WiFi Security of the Guest Network on page 57

•

Enable or Disable the WiFi Radios on page 60

For information about setting up an access control list (ACL) and managing WiFi access for enhanced security,
see Control Access to the Internet on page 36.

AC750 WiFi Router Model R6020

Manage the Basic WiFi Settings and WiFi Security of the
Main Network
The router comes with preset security. This means that the WiFi network name (SSID), network key
(password), and security option (encryption protocol) are preset in the factory. The preset SSID and password
are uniquely generated for every device to protect and maximize your WiFi security. You can find the preset
SSID and password on the router label (see Router Label on page 11).
IMPORTANT:
If you change your preset security settings, make a note of the new settings and
store the note in a safe place where you can easily find it.

View or Change the Basic WiFi Settings and WiFi Security
Settings
You can view or change the basic WiFi settings and WiFi security. The router is a dual-band WiFi access
point that simultaneously supports the 2.4 GHz band for 802.11b/g/n devices and the 5 GHz band for
802.11a/n/ac devices.
Tip If you change the WiFi settings of the router’s main network, use a wired connection to
avoid being disconnected when the new WiFi settings take effect.

To view or change the basic WiFi settings and WiFi security settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Network page displays.
5. View or change the basic WiFi settings and security settings.
The following table describes the fields on the Wireless Network page.

Manage the Basic WiFi Network Settings
47

AC750 WiFi Router Model R6020

Field

Description

Region Selection
Region

From the menu, select the region in which the router operates.
Note It might not be legal to operate the router in a region other than the
regions listed in the menu. If your country or region is not listed, check
with your local government agency.

Wireless Network (2.4GHz b/g/n)
Name (SSID)

The SSID is the 2.4 GHz WiFi network name. If you did not change the SSID, the default
SSID displays. The default SSID is also printed on the router label.
Note If you change the SSID, enter a 32-character (maximum), case-sensitive
name in this field.

Channel

From the Channel menu, select Auto for automatic channel selection or select an
individual channel. The default selection is Auto.
Note In some regions, not all channels are available. Do not change the
channel unless you experience interference (shown by lost connections
or slow data transfers). If this situation occurs, experiment with different
channels to see which is the best.

Note If you use multiple WiFi access points (APs), reduce interference by
selecting different channels for adjacent APs. We recommend a channel
spacing of four channels between adjacent APs (for example, use
Channels 1 and 5, or 6 and 10).

Mode

From the Mode menu, select one of the following modes:
•

Up to 54 Mbps. Legacy mode. This mode allows 802.11n, 802.11g, and 802.11b
devices to join the network but limits 802.11n devices to functioning at up to 54 Mbps.

•

Up to 145 Mbps. Neighbor-friendly mode for reduced interference with neighboring
WiFi networks. This mode allows 802.11n, 802.11g, and 802.11b devices to join the
network but limits 802.11n devices to functioning at up to 145 Mbps.

•

Up to 300 Mbps. Performance mode. This mode allows 802.11n, 802.11g, and
802.11b devices to join the network and allows 802.11n devices to function at up to
300 Mbps. This mode is the default mode.
Note WPA-PSK security supports speeds of up to 54 Mbps. Even if your
devices are capable of a higher speed, WPA-PSK security limits
their speed to 54 Mbps.

Manage the Basic WiFi Network Settings
48

AC750 WiFi Router Model R6020

(Continued)
Field

Description

Enable SSID Broadcast By default, the router broadcasts its SSID so that WiFi stations can detect the WiFi name
(SSID) in their scanned network lists. To turn off the SSID broadcast, clear the Enable
SSID Broadcast check box. Turning off the SSID broadcast provides additional WiFi
security, but users must know the SSID to be able to join the WiFi network of the router.
Enable 20/40 MHz
Coexistence

By default, 20/40 MHz coexistence is enabled to prevent interference between WiFi
networks in your environment at the expense of the WiFi speed. If no other WiFi networks
are present in your environment, you can clear the Enable 20/40 MHz Coexistence
check box to increase the WiFi speed to the maximum supported speed.

Security Options
This information applies to the 2.4 GHz WiFi network.
If you change the WiFi security, select one of the following WiFi security options for the router’s WiFi network:
•

None. An open WiFi network that does not provide any security. Any WiFi device can join the WiFi network.
We recommend that you do not use an open WiFi network.

•

WEP. Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is
superseded by WPA-PSK and WPA2-PSK. The WEP option displays only if you select Up to 54 Mbps from
the Mode menu. For information about configuring WEP, see Configure WEP Legacy WiFi Security on page
52.

•

WPA2-PSK [AES]. This option is the default setting. This type of security enables WiFi devices that support
WPA2 to join the router’s 2.4 GHz WiFi network. If you did not change the passphrase, the default passphrase
displays. The default passphrase is printed on the router label. WPA2 provides a secure connection but some
older WiFi devices do not detect WPA2 and support only WPA. If your network includes such older devices,
select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
If you change the passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the
router’s WiFi network, a user must enter this passphrase.

•

WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either WPA
or WPA2 to join the router’s 2.4 GHz WiFi network. However, WPA-PSK [TKIP] is less secure than WPA2-PSK
[AES] and limits the speed of WiFi devices to 54 Mbps.
To use this type of security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the router’s
WiFi network, a user must enter this passphrase.

•

WPA/WPA2 Enterprise. This type of security requires that your WiFi network can access a RADIUS server.
For information about configuring WPA/WPA2 Enterprise, see Configure WPA/WPA2 Enterprise WiFi Security
on page 53.

Wireless Network (5GHz a/n/ac)
Name (SSID)

The SSID is the 5 GHz WiFi band name. If you did not change the SSID, the default
SSID displays. The default SSID is also printed on the router label.
Note If you change the SSID, enter a 32-character (maximum), case-sensitive
name in this field.

Manage the Basic WiFi Network Settings
49

AC750 WiFi Router Model R6020

(Continued)
Field

Description

Channel

From the Channel menu, select an individual channel for a 5 GHz SSID. The default
channel depends on your selection from the Region menu.
Note In some regions, not all channels are available. Do not change the
channel unless you experience interference (shown by lost connections
or slow data transfers). If this situation occurs, experiment with different
channels to see which is the best.

Note If you use multiple WiFi access points (APs), reduce interference by
selecting different channels for adjacent APs. We recommend a channel
spacing of four channels between adjacent APs.

Mode

From the appropriate Mode menu, select one of the following modes for a 5 GHz SSID:
•

Up to 87 Mbps. Legacy mode. This mode allows 802.11ac, 802.11n, and 802.11a
devices to join the selected WiFi network in the 5 GHz band of the network but limits
802.11ac and 802.11n devices to functioning at up to 87 Mbps.

•

Up to 200 Mbps. Neighbor-friendly mode for reduced interference with neighboring
WiFi networks. This mode allows 802.11ac, 802.11n, and 802.11a devices to join
the selected WiFi network in the 5 GHz band of the network but limits 802.11ac
devices to functioning at up to 200 Mbps.

•

Up to 433 Mbps. Performance mode. This mode allows 802.11ac, 802.11n, and
802.11a devices to join the selected WiFi network in the 5 GHz band of the network
and allows 802.11ac devices to function at up to 433 Mbps. This mode is the default
mode.

Enable SSID Broadcast By default, for an SSID in the 5 GHz band, the router broadcasts the SSID so that WiFi
stations can detect the WiFi name (SSID) in their scanned network lists. To turn off an
SSID broadcast, clear the appropriate Enable SSID Broadcast check box. Turning off
an SSID broadcast provides additional WiFi security, but users must know the SSID to
be able to join the WiFi network of the router.

Manage the Basic WiFi Network Settings
50

AC750 WiFi Router Model R6020

(Continued)
Field

Description

Security Options
This information applies to the 5 GHz WiFi network.
If you change the WiFi security, select one of the following WiFi security options for the router’s WiFi network:
•

None. An open WiFi network that does not provide any security. Any WiFi device can join the selected WiFi
network in the 5 GHz band of the WiFi network. We recommend that you do not use an open WiFi network.

•

WPA2-PSK [AES]. This option is the default setting. This type of security enables WiFi devices that support
WPA2 to join the selected WiFi network in the 5 GHz band of the WiFi network. If you did not change the
passphrase, the default passphrase displays. The default passphrase is printed on the router label. WPA2
provides a secure connection but some older WiFi devices do not detect WPA2 and support only WPA. If
your network includes such older devices, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
If you change the passphrase, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the
selected WiFi network in the 5 GHz band of the WiFi network, a user must enter this passphrase.

•

WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either WPA
or WPA2 to join the selected WiFi network in the 5 GHz band of the WiFi network. However, WPA-PSK [TKIP]
is less secure than WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use this type of security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the selected
WiFi network in the 5 GHz band of the WiFi network, a user must enter this passphrase.

•

6. Click the Apply button.
Your settings are saved.
If you connected over WiFi to the network and you changed the SSID, you are disconnected from the
network.
7. Make sure that you can reconnect over WiFi to the network with its new settings.
If you cannot connect over WiFi, check the following:
•

•

•
•

If your computer or mobile device is already connected to another WiFi network in your area,
disconnect it from that WiFi network and connect it to the WiFi network that the router provides.
Some WiFi devices automatically connect to the first open network without WiFi security that they
discover.
If your computer or mobile device is trying to connect to your network with its old settings (before
you changed the settings), update the WiFi network selection in your computer or mobile device to
match the current settings for your network.
Does your computer or mobile device display as an attached device? (See View Devices Currently
on the Network on page 90.) If it does, it is connected to the network.
Are you using the correct network name (SSID) and password?

Manage the Basic WiFi Network Settings
51

AC750 WiFi Router Model R6020

Configure WEP Legacy WiFi Security
Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is
superseded by WPA-PSK and WPA2-PSK. WEP limits the WiFi transmission speed to 54 Mbps (the router
is capable of higher speeds in the 2.4 GHz band).
Tip If you want to change the WiFi settings of the router’s main network, use a wired connection
to avoid being disconnected when the new WiFi settings take effect.

To configure WEP security:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Network page displays.
Note If you are configuring a guest network, select Guest Network instead. The Guest
Network Settings page displays. In this situtation disregard Step 5 and go to Step 6.

5. From the Mode menu, select Up to 54 Mbps.
The page adjusts to display the WEP radio button.
Note If you are configuring a guest network, disregard this step.

6. In the Security Options section, select the WEP radio button.

Manage the Basic WiFi Network Settings
52

AC750 WiFi Router Model R6020

7. From the Authentication Type menu, select one of the following types:
•
•

Automatic. Clients can use either Open System or Shared Key authentication.
Shared Key. Clients can use only Shared Key authentication.

8. From the Encryption Strength menu, select the encryption key size:
•
•

64-bit. Standard WEP encryption, using 40/64-bit encryption.
128-bit. Standard WEP encryption, using 104/128-bit encryption. This selection provides stronger
encryption security.

9. Specify the active key by selecting the Key 1, Key 2, Key 3, or Key 4 radio button.
Only one key can be the active key. To join the router’s WiFi network, a user must enter the key value
for the key that you specified as the active key.
10. Enter a value for the key:
•
•

For 64-bit WEP, enter 10 hexadecimal digits (any combination of 0–9, A–F). The key values are not
case-sensitive.
For 128-bit WEP, enter 26 hexadecimal digits (any combination of 0–9, A–F). The key values are
not case-sensitive.

11. Click the Apply button.
Your settings are saved.
12. Make sure that you can reconnect over WiFi to the network with its new security settings.
If you cannot connect over WiFi, check the following:
•

•

•
•

Configure WPA/WPA2 Enterprise WiFi Security
Remote Authentication Dial In User Service (RADIUS) is an enterprise-level method for centralized
Authentication, Authorization, and Accounting (AAA) management. To enable the router to provide WPA
and WPA2 enterprise WiFi security, the WiFi network that the router provides must be able to access a
RADIUS server.
Tip If you want to change the WiFi settings of the router’s main network, use a wired connection
to avoid being disconnected when the new WiFi settings take effect.

Manage the Basic WiFi Network Settings
53

AC750 WiFi Router Model R6020

To configure WPA and WPA2 enterprise security:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Wireless.
The Wireless Network page displays.
Note If you are configuring a guest network, select Guest Network instead. The Guest
Network Settings page displays.

5. In the Security Options section below either the Wireless Network (2.4GHz b/g/n) section or the Wireless
Network (5GHz a/n/ac) section, select the WPA/WPA2 Enterprise radio button.

6. In the WPA/WPA2 Enterprise section, enter the settings as described in the following table.
Field

Description

Encryption mode

From the Encryption Mode menu, select the encryption mode:
•

WPA [TKIP] +WPA2 [AES]. This type of security enables WiFi devices
that support either WPA or WPA2 to join the router’s WiFi network. This
is the default mode.

•

WPA2 [AES]. WPA2 provides a secure connection but some older WiFi
devices do not detect WPA2 and support only WPA. If your network
includes such older devices, select WPA [TKIP] + WPA2 [AES] security.

Group Key Update Interval

Enter the interval in seconds after which the RADIUS group key is updated.
The default interval is 3600 seconds.

RADIUS server IP Address

Enter the IPv4 address of the RADIUS server to which the WiFi network can
connect.

Manage the Basic WiFi Network Settings
54

AC750 WiFi Router Model R6020

(Continued)
Field

Description

RADIUS server Port

Enter the number of the port on the router that is used to access the RADIUS
server for authentication. The default port number is 1812.

RADIUS server Shared Secret Enter the shared secret (RADIUS password) that is used between the router
and the RADIUS server during authentication of a WiFi user.

7. Click the Apply button.
Your settings are saved.
8. Make sure that you can reconnect over WiFi to the network with its new security settings.
If you cannot connect over WiFi, check the following:
•

•

•
•

Use WPS to Add a Device to the WiFi Network
WPS (Wi-Fi Protected Setup) lets you connect a computer or mobile device to the router’s network without
entering the WiFi network passphrase or key. Instead, you use a Reset/WPS button or enter a PIN to
connect.
If you use the push button method, the computer or device that you are trying to connect must provide either
a physical button or a software button. If you use the PIN method, you must know the PIN of the computer
or device that you are trying to connect.
WPS supports WPA and WPA2 WiFi security. If your router network is open (no WiFi security is set, which
is not the default setting for the router), connecting with WPS automatically sets WPA and WPA2 WiFi
security on the router network and generates a random passphrase. You can view this passphrase (see
Manage the Basic WiFi Settings and WiFi Security of the Main Network on page 47).

Use WPS With the Push Button Method
For you to use the push button method to connect a WiFi device to the router’s WiFi network, the WiFi device
that you are trying to connect must provide either a physical button or a software button. You can use the

Manage the Basic WiFi Network Settings
55

AC750 WiFi Router Model R6020

physical button and software button to let a WiFi device join only the main WiFi network, not the guest WiFi
network.

To let a WiFi device join the router’s main WiFi network using WPS with the push button
method:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > WPS Wizard.
The page displays a description of the WPS method.
5. Click the Next button.
The Add WPS Client page displays.
By default, the Push Button (recommended) radio button is selected.
6. Either click the button onscreen or press the Reset/WPS button on the router.
For two minutes, the router attempts to find the WiFi device (that is, the client) that you want to join the
router’s main WiFi network.
During this time, the WiFi LED on the top panel of the router blinks green.
7. Within two minutes, go to the WiFi device and press its WPS button to join the router’s main WiFi network
without entering a password.
After the router establishes a WPS connection, the WiFi LED lights solid green and the Add WPS Client
page displays a confirmation message.
8. To verify that the WiFi device is connected to the router’s main WiFi network, select BASIC > Attached
Devices.
The WiFi device displays onscreen.

Use WPS With the PIN Method
To use the PIN method to connect a WiFi device to the router’s WiFi network, you must know the PIN of
the WiFi device that you are trying to connect.

To let a WiFi device join the router’s WiFi network using WPS with the PIN method:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.

Manage the Basic WiFi Network Settings
56

AC750 WiFi Router Model R6020

The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > WPS Wizard.
The page displays a description of the WPS method.
5. Click the Next button.
The Add WPS Client page adjusts.
The Push Button (recommended) radio button is selected by default.
6. Select the PIN Number radio button.
The Add WPS Client page displays.
7. In the Enter Client’s PIN field, enter the PIN number of the WiFi device.
8. Click the Next button.
For four minutes, the router attempts to find the WiFi device (that is, the client) that you want to join the
router’s main WiFi network.
During this time, the WiFi LED on the top panel of the router blinks green.
9. Within four minutes, go to the WiFi device and use its WPS software to join the network without entering
a password.
After the router establishes a WPS connection, the WiFi LED lights solid green and the Add WPS Client
page displays a confirmation message.
10. To verify that the WiFi device is connected to the router’s main WiFi network, select BASIC > Attached
Devices.
The WiFi device displays onscreen.

Manage the Basic WiFi Settings and WiFi Security of the
Guest Network
A guest network allows visitors to use the Internet without using your WiFi security password or with a
different WiFi password. By default, the guest WiFi network is disabled. You can enable and configure the
guest WiFi network for each WiFi band. The router simultaneously supports the 2.4 GHz band for 802.11n,
802.11g, and 802.11b devices and the 5 GHz band for 802.11ac, 802.11n, and 802.11a devices.
The WiFi mode of the guest WiFi network depends on the WiFi mode of the main WiFi network. For example,
if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps in the 2.4 GHz band, the guest
WiFi network also functions in the Up to 54 Mbps mode in the 2.4 GHz band. For information about configuring
the WiFi mode, see View or Change the Basic WiFi Settings and WiFi Security Settings on page 47. The
channel also depends on the channel selection of the main WiFi network.
The router provides two default guest networks with the following names (SSIDs):
•

2.4 GHz band. NETGEAR_Guest

•

5 GHz band. NETGEAR-5G_Guest

Manage the Basic WiFi Network Settings
57

AC750 WiFi Router Model R6020

By default, these networks are configured as open networks without security but are disabled. You can
enable one or both networks. You can also change the SSIDs for these networks.

To set up a guest network:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select Guest Network.
The Guest Network Settings page displays.
5. Enable the guest network and configure its WiFi settings as described in the following table.
Field

Description

Wireless Network (2.4GHz b/g/n)
Name (SSID)

The SSID is the 2.4 GHz WiFi band name. If you did not change the SSID, the default
SSID displays, which is NETGEAR_Guest.
To change the SSID in the 2.4 GHz WiFi band for the guest WiFi network, enter a
32-character (maximum), case-sensitive name in this field.

Enable Guest Network

By default, the guest WiFi network is disabled. To enable the guest WiFi network for the
2.4 GHz WiFi band, select the Enable Guest Network check box.

Enable SSID Broadcast By default, the router broadcasts the SSID of the 2.4 GHz WiFi band so that WiFi stations
can detect the WiFi name (SSID) in their scanned network lists. To turn off the SSID
broadcast for the 2.4 GHz WiFi band for the guest WiFi network, clear the Enable SSID
Broadcast check box.
Allow guests to see each By default, WiFi clients that are connected to the 2.4 GHz WiFi band of the guest WiFi
other and access my
network cannot access WiFi devices or Ethernet devices that are connected to the main
local network
WiFi network. To allow access to the main WiFi network, select the Allow guests to
see each other and access my local network check box.

Manage the Basic WiFi Network Settings
58

AC750 WiFi Router Model R6020

(Continued)
Field

Description

Security Options
If you want to change the WiFi security, select one of the following WiFi security options for the 2.4 GHz band of
the guest WiFi network:
•

None. An open WiFi network that does not provide any security. Any WiFi device can join the 2.4 GHz band
of the guest WiFi network. This is the default setting for the guest WiFi network.

•

WEP. Wired Equivalent Privacy (WEP) security is a legacy authentication and data encryption mode that is
superseded by WPA-PSK and WPA2-PSK. The WEP option displays only if you configure the WiFi mode for
the main WiFi network as Up to 54 Mbps in the 2.4 GHz band (see View or Change the Basic WiFi Settings
and WiFi Security Settings on page 47). For information about configuring WEP, see Configure WEP Legacy
WiFi Security on page 52.

•

WPA2-PSK [AES]. WPA2 provides a secure and fast connection but some older WiFi devices do not detect
WPA2 and support only WPA. Select WPA2-PSK [AES] security to allow 802.11n devices to connect to the
2.4 GHz band of the guest WiFi network at the fastest speed. If your network includes older devices that do
not support WPA2, select WPA-PSK [TKIP] + WPA2-PSK [AES] security.
To use WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the 2.4 GHz
band of the guest WiFi network, a user must enter this passphrase.

•

WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either WPA
or WPA2 to join the 2.4 GHz band of the guest WiFi network. However, WPA-PSK [TKIP] is less secure than
WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use WPA + WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the
2.4 GHz band of the guest WiFi network, a user must enter this passphrase.

Passphrase

The passphrase that provides users access to the guest WiFi network in the 2.4 GHZ
band. The passphrase is also referred to as the password or key.

Wireless Network (5GHz a/n/ac)
Name (SSID)

The SSID is the 5 GHz WiFi band name. If you did not change the SSID, the default
SSID displays, which is NETGEAR-5G_Guest.
To change the SSID in the 5 GHz WiFi band for the guest WiFi network, enter a
32-character (maximum), case-sensitive name in this field.

Enable Guest Network

By default, the guest WiFi network is disabled. To enable the guest WiFi network for an
SSID in the 5 GHz WiFi band, select the appropriate Enable Guest Network check box.

Enable SSID Broadcast By default, for an SSID in the 5 GHz band, the router broadcasts the SSID so that WiFi
stations can detect the WiFi name (SSID) in their scanned network lists. To turn off an
SSID broadcast for the 5 GHz WiFi band for the guest WiFi network, clear the appropriate
Enable SSID Broadcast check box.
Allow guests to see each By default, WiFi clients that are connected to an SSID in the 5 GHz WiFi band of the
other and access my
guest WiFi network cannot access WiFi devices or Ethernet devices that are connected
local network
to the main WiFi network.To allow access to the main WiFi network, select the appropriate
Allow guests to see each other and access my local network check box.

Manage the Basic WiFi Network Settings
59

AC750 WiFi Router Model R6020

(Continued)
Field

Description

Security Options
If you want to change the WiFi security for an SSID in the 5 GHz band, select one of the following WiFi security
options for that SSID in the guest WiFi network:
•

None. An open WiFi network that does not provide any security. Any WiFi device can join the selected WiFi
network in the 5 GHz band of the guest WiFi network. This is the default setting for the guest WiFi network.

•

WPA2-PSK [AES]. WPA2 provides a secure and fast connection but some older WiFi devices do not detect
WPA2 and support only WPA. Select WPA2-PSK [AES] security to allow 802.11ac and 802.11n devices to
connect to the selected WiFi network in the 5 GHz band of the guest WiFi network at the fastest speed. If
your network includes older devices that do not support WPA2, select WPA-PSK [TKIP] + WPA2-PSK [AES]
security.
To use WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the WiFi network
in the 5 GHz band of the guest WiFi network, a user must enter this passphrase.

•

WPA-PSK [TKIP] + WPA2-PSK [AES]. This type of security enables WiFi devices that support either WPA
or WPA2 to join the selected WiFi network in the 5 GHz band of the guest WiFi network. However, WPA-PSK
[TKIP] is less secure than WPA2-PSK [AES] and limits the speed of WiFi devices to 54 Mbps.
To use WPA + WPA2 security, in the Passphrase field, enter a phrase of 8 to 63 characters. To join the
5 GHz band of the guest WiFi network, a user must enter this passphrase.

Passphrase

The passphrase that provides users access to the selected WiFi network in the 5 GHz
band of the guest WiFi network. The passphrase is also referred to as the password or
key.

6. Click the Apply button.
Your settings are saved.
7. Make sure that you can reconnect over WiFi to the guest network.
If you cannot connect over WiFi, check the following:
•

•
•

Enable or Disable the WiFi Radios
To enable or disable the WiFi radios:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.

Manage the Basic WiFi Network Settings
60

AC750 WiFi Router Model R6020

3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Advanced Wireless Settings.
The Advanced Wireless Settings page displays.
5. Do one of the following in the Wireless Network (2.4GHz b/g/n) section or Wireless Network (5GHz
a/n/ac), or both sections:
•
•

Turn off the radios. Clear the Enable Wireless Router Radio check box.
The WiFi LED turns off.
Turn on the radios. Select the Enable Wireless Router Radio check box.
The WiFi LED lights solid green.

6. Click the Apply button.
Your settings are saved.

Manage the Basic WiFi Network Settings
61

Manage the WAN and LAN Network
Settings
This chapter describes how you can manage the WAN and LAN network settings of the router.
The chapter includes the following sections:
•

Manage the WAN Security Settings on page 63

•

Set Up a Default DMZ Server on page 63

•

Manage IGMP Proxying on page 64

•

Manage VPN Pass-Through on page 65

•

Manage NAT Filtering on page 65

•

Manage the SIP Application-Level Gateway on page 66

•

Manage the LAN IP Address Settings on page 66

•

Manage the Router Information Protocol Settings on page 67

•

Manage the DHCP Server Address Pool on page 68

•

Manage Reserved LAN IP Addresses on page 69

•

Disable the Built-In DHCP Server on page 71

•

Change the Router’s Device Name on page 71

•

Set Up and Manage Custom Static Routes on page 72

•

Set Up a Bridge for a Port Group or VLAN Tag Group on page 75

•

Improve Network Connections With Universal Plug-N-Play on page 78

AC750 WiFi Router Model R6020

Manage the WAN Security Settings
The WAN security settings include port scan protection and denial of service (DoS) protection, which can
protect your LAN against attacks such as Syn flood, Smurf Attack, Ping of Death, and many others. By
default, DoS protection is enabled and a port scan is rejected.
You can also enable the router to respond to a ping to its WAN (Internet) port. This feature allows your router
to be discovered. Enable this feature only as a diagnostic tool or if a specific reason exists.

To change the default WAN security settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. To enable a port scan and disable DoS protection, clear the Disable Port Scan and DoS Protection
check box.
6. To enable the router to respond to a ping, select the Respond to Ping on Internet Port check box.
7. Click the Apply button.
Your settings are saved.

Set Up a Default DMZ Server
The default DMZ server feature is helpful when you are using some online games and videoconferencing
applications that are incompatible with Network Address Translation (NAT). The router is programmed to
recognize some of these applications and to work correctly with them, but other applications might not
function well. In some cases, one local computer can run the application correctly if the IP address for that
computer is entered as the default DMZ server.

WARNING:
DMZ servers pose a security risk. A computer designated as the default DMZ
server loses much of the protection of the firewall and is exposed to exploits
from the Internet. If compromised, the DMZ server computer can be used to
attack other computers on your network.
The router usually detects and discards incoming traffic from the Internet that is not a response to one of
your local computers or a service or application for which you set up a port forwarding or port triggering rule.
Instead of discarding this traffic, you can direct the router to forward the traffic to one computer on your
network. This computer is called the default DMZ server.

Manage the WAN and LAN Network Settings
63

AC750 WiFi Router Model R6020

To set up a default DMZ server:
1. Launch a web browser from a computer or mobile device device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. Select the Default DMZ Server check box.
6. Enter the IP address of the server.
7. Click the Apply button.
Your settings are saved.

Manage IGMP Proxying
IGMP proxying allows a computer on the local area network (LAN) to receive the multicast traffic it is interested
in from the Internet. If you do not need this feature, leave it disabled, which is the default setting.

To enable IGMP proxying:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. Clear the Disable IGMP Proxying check box.
By default, the Disable IGMP Proxying check box is selected and IGMP proxying is disabled.
6. Click the Apply button.
Your settings are saved.

Manage the WAN and LAN Network Settings
64

AC750 WiFi Router Model R6020

Manage VPN Pass-Through
VPN pass-through allows a computer on the local area network (LAN) to receive VPN traffic from the Internet
over an IPSec, PPTP, or L2TP connection. Under normal circumstances, leave VPN pass-through enabled,
which is the default setting. If you disable VPN pass-through, VPN traffic is blocked.

To disable VPN pass-through:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. In the VPN Passthrough section, select one or more Disabled radio buttons.
By default, the Enabled radio buttons are selected and VPN pass-through is enabled for IPSec, PPTP,
and L2TP.
6. Click the Apply button.
Your settings are saved.

Manage NAT Filtering
Network Address Translation (NAT) determines how the router processes inbound traffic. Secured NAT
protects computers on the LAN from attacks from the Internet but might prevent some Internet games,
point-to-point applications, or multimedia applications from working. Open NAT provides a much less secured
firewall but allows almost all Internet applications to work. Secured NAT is the default setting.

To change the default NAT filtering settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.

Manage the WAN and LAN Network Settings
65

AC750 WiFi Router Model R6020

5. Select a NAT Filtering radio button:
•

•

Secured. Provides a secured firewall to protect the computers on the LAN from attacks from the
Internet but might prevent some Internet games, point-to-point applications, or multimedia applications
from functioning. By default, the Secured radio button is selected.
Open. Provides a much less secured firewall but allows almost all Internet applications to function.

6. Click the Apply button.
Your settings are saved.

Manage the SIP Application-Level Gateway
The application-level gateway (ALG) for the Session Initiation Protocol (SIP) is enabled by default for
enhanced address and port translation. However, some types of VoIP and video traffic might not work well
when the SIP ALG is enabled. For this reason, the router provides the option to disable the SIP ALG.

To change the default SIP ALG setting:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > WAN Setup.
The WAN Setup page displays.
5. To disable the SIP ALG, select the Disable SIP ALG check box.
The SIP ALG is enabled by default.
6. Click the Apply button.
Your settings are saved.

Manage the LAN IP Address Settings
The router is preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The
router’s default LAN IP configuration is as follows:
•

LAN IP address. 192.168.1.1 (This is the same as www.routerlogin.net.)

•

Subnet mask. 255.255.255.0

These addresses are part of the designated private address range for use in private networks and are
suitable for most applications. The IP address and subnet mask identify which addresses are local to a
specific device and which must be reached through a gateway or router. You might want to change these

Manage the WAN and LAN Network Settings
66

AC750 WiFi Router Model R6020

settings if you need a specific IP subnet that one or more devices on the network use, or if competing subnets
use the same IP scheme.

To change the LAN IP address settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. In the IP Address fields, enter the LAN IP address for the router.
6. In the IP Subnet Mask fields, enter the LAN subnet mask for the router.
7. Click the Apply button.
Your settings are saved.
If you changed the LAN IP address of the router, you are disconnected when the changes take effect.
To reconnect, close your browser, relaunch it, and log in to the router at its new LAN IP address.

Manage the Router Information Protocol Settings
Router Information Protocol (RIP) lets the router exchange routing information with other routers. By default,
RIP is enabled in both directions (in and out) without a particular RIP version.

To manage the RIP settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. From the RIP Direction menu, select the RIP direction:
•

Both. The router broadcasts its routing table periodically and incorporates information that it receives.
This is the default setting.

Manage the WAN and LAN Network Settings
67

AC750 WiFi Router Model R6020

•
•

Out Only. The router broadcasts its routing table periodically but does not incorporate the RIP
information that it receives.
In Only. The router incorporates the RIP information that it receives but does not broadcast its routing
table.

6. From the RIP Version menu, select the RIP version:
•
•
•

Disabled. The RIP version is disabled. This is the default setting.
RIP-1. This format is universally supported. It is adequate for most networks, unless you are using
an unusual network setup.
RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2
format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting.

7. Click the Apply button.
Your settings are saved.

Manage the DHCP Server Address Pool
By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP,
DNS server, and default gateway addresses to all computers that are connected to its LAN and WiFi network.
The assigned default gateway address is the LAN address of the router.
These addresses must be part of the same IP address subnet as the router’s LAN IP address. The default
DHCP address pool is 192.168.1.2–192.168.1.254.
The router delivers the following parameters to any LAN device that requests DHCP:
•

An IP address from the range that you define

•

Subnet mask

•

Gateway IP address (the router’s LAN IP address)

•

DNS server IP address (the router’s LAN IP address)

To specify the pool of IP addresses that the router assigns:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Make sure that the Use Router as DHCP Server check box is selected.
This check box is selected by default.

Manage the WAN and LAN Network Settings
68

AC750 WiFi Router Model R6020

6. Specify the range of IP addresses that the router assigns:
•

In the Starting IP Address field, enter the lowest number in the range.
This IP address must be in the same subnet as the router. By default, the starting IP address is
192.168.1.2.

•

In the Ending IP Address field, enter the number at the end of the range of IP addresses.
This IP address must be in the same subnet as the router. By default, the ending IP address is
192.168.1.254.

7. Click the Apply button.
Your settings are saved.

Manage Reserved LAN IP Addresses
When you specify a reserved IP address for a computer on the LAN, that computer always receives the
same IP address each time it accesses the router’s DHCP server.

Reserve a LAN IP Address
You can assign a reserved IP address to a computer or server that requires permanent IP settings.

To reserve an IP address:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. In the Address Reservation section, click the Add button.
The Address Reservation page displays.
6. Either select a device from the Address Reservation Table by selecting the corresponding radio button
or specify the reserved IP address information:
•
•
•

In the IP Address field, enter the IP address to assign to the computer or device.
Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.
In the MAC Address field, enter the MAC address of the computer or device.
In the Device Name field, enter the name of the computer or device.

7. Click the Add button.
The reserved address is entered into the table on the LAN Setup page.

Manage the WAN and LAN Network Settings
69

AC750 WiFi Router Model R6020

The reserved address is not assigned until the next time the computer or device contacts the router’s
DHCP server. Reboot the computer or device, or access its IP configuration and force a DHCP release
and renew.

Change a Reserved IP Address
You can change a reserved IP address entry.

To change a reserved IP address entry:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. In the Address Reservation section, select the radio button for the reserved address.
6. Click the Edit button.
The Address Reservation page displays.
7. Change the settings.
8. Click the Apply button.
Your settings are saved.

Remove a Reserved IP Address Entry
You can remove a reserved IP address entry.

To remove a reserved IP address entry:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.

Manage the WAN and LAN Network Settings
70

AC750 WiFi Router Model R6020

5. In the Address Reservation section, select the radio button for the reserved address.
6. Click the Delete button.
The address entry is removed.

Disable the Built-In DHCP Server
By default, the router functions as a DHCP server. The router assigns IP, DNS server, and default gateway
addresses to all devices connected to the LAN. The assigned default gateway address is the LAN address
of the router.
You can use another device on your network as the DHCP server or specify the network settings of all your
computers.
Note If you disable the DHCP server and no other DHCP server is available on your network,
you must set your computer IP addresses manually so that they can access the router.

To disable the built-in DHCP server:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Clear the Use Router as DHCP Server check box.
6. Click the Apply button.
Your settings are saved.

Change the Router’s Device Name
The router’s default device name is its model number.
This device name displays in a file manager when you browse your network.

To change the router’s device name:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.

Manage the WAN and LAN Network Settings
71

AC750 WiFi Router Model R6020

3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Setup > LAN Setup.
The LAN Setup page displays.
5. Type a new name in the Device Name field.
6. Click the Apply button.
A pop-up window displays.
7. Click the Yes button.
The router restarts.

Set Up and Manage Custom Static Routes
Static routes provide detailed routing information to your router. Typically, you do not need to add static
routes. You must configure static routes only for unusual cases such as when you use multiple routers or
multiple IP subnets on your network.
As an example of when a static route is needed, consider the following case:
•

Your primary Internet access is through an ADSL modem to an ISP.

•

You use an ISDN router on your home network for connecting to the company where you are employed.
This router’s address on your LAN is 192.168.1.100.

•

Your company’s network address is 134.177.0.0.

When you first configured your router, two implicit static routes were created. A default route was created
with your ISP as the gateway and a second static route was created to your local network for all 192.168.1.x
addresses. With this configuration, if you attempt to access a device on the 134.177.0.0 network, your router
forwards your request to the ISP. The ISP forwards your request to the company where you are employed,
and the request is likely to be denied by the company’s firewall.
In this case, you must define a static route, instructing your router that 134.177.0.0 is accessed through the
ISDN router at 192.168.1.100. Here is an example:
•

Through the destination IP address and IP subnet mask, specify that this static route applies to all
134.177.x.x addresses.

•

Through the gateway IP address, specify that all traffic for these addresses is forwarded to the ISDN
router at 192.168.1.100.

•

A metric value of 1 works fine because the ISDN router is on the LAN.

Manage the WAN and LAN Network Settings
72

AC750 WiFi Router Model R6020

Set Up a Static Route
You can add a static route to a destination IP address and specify the subnet mask, gateway IP address,
and metric.

To set up a static route:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes page displays.
5. Click the Add button.
The page adjusts.
6. To make the route private, select the Private check box.
A private static route is not reported in RIP.
7. To prevent the route from becoming active after you click the Apply button, clear the Active check box.
In some situations, you might want to set up a static route but keep it disabled until a later time. By
default, the Active check box is selected and a route becomes active after you click the Apply button.
8. Enter the settings as described in the following table.
Field

Description

Destination IP
Address

Enter the IP address for the final destination of the route.

IP Subnet Mask Enter the IP subnet mask for the final destination of the route.
If the destination is a single host, enter 255.255.255.255.
Gateway IP
Address

Enter the IP address of the gateway.

Metric

Enter a number from 1 through 15.

The IP address of the gateway must be on the same LAN segment as the router.

This value represents the number of routers between your network and the destination.
Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1.

9. Click the Apply button.
Your settings are saved. The static route is added to the table on the Static Routes page.

Manage the WAN and LAN Network Settings
73

AC750 WiFi Router Model R6020

Change a Static Route
You can change an existing static route.

To change a static route:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes page displays.
5. In the Static Routes table, select the radio button for the route.
6. Click the Edit button.
The page adjusts.
7. Change the settings for the route.
For information about the settings, see Set Up a Static Route on page 73.
8. Click the Apply button.
The route is updated in the table on the Static Routes page.

Remove a Static Route
You can remove an existing static route that you no longer need.

To remove a static route:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes page displays.
5. In the Static Routes table, select the radio button for the route.
6. Click the Delete button.

Manage the WAN and LAN Network Settings
74

AC750 WiFi Router Model R6020

The route is removed from the table on the Static Routes page.

Set Up a Bridge for a Port Group or VLAN Tag Group
Some devices, such as an IPTV, cannot function behind the router’s Network Address Translation (NAT)
service or firewall. Based on what your Internet service provider (ISP) requires, for the device to connect to
the ISP’s network directly, you can enable the bridge between the device and the router’s Internet port or
add new VLAN tag groups to the bridge.
Note If your ISP provides directions on how to set up a bridge for IPTV and Internet service,
follow those directions.

Set Up a Bridge for a Port Group
If the devices that are connected to the router’s Ethernet LAN port or WiFi network include an IPTV device,
your ISP might require you to set up a bridge for a port group for the router’s Internet interface.
A bridge with a port group prevents packets that are sent between the IPTV device and the router’s Internet
port from being processed through the router’s Network Address Translation (NAT) service.

To configure a port group and enable the bridge:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings.
The VLAN / Bridge Settings page displays.
5. Select the Enable VLAN Tag check box.
The page expands.

Manage the WAN and LAN Network Settings
75

AC750 WiFi Router Model R6020

6. Select the By bridge group radio button.

7. Select a Wired Ports check box or a Wireless check box.
•
•

If your device is connected to an Ethernet port on the router, select the Wired Devices check box
that corresponds to the Ethernet port on the router to which the device is connected.
If your device is connected to your router’s WiFi network, select the Wireless check box that
corresponds to the router’s WiFi network to which the device is connected.
Note You must select at least one Wired Devices or Wireless check box. You can select
more than one check box.

8. Click the Apply button.
Your settings are saved.

Set Up a Bridge for a VLAN Tag Group
If the devices that are connected to the router’s Ethernet LAN ports or WiFi network include an IPTV device,
your ISP might require you to set up a bridge for a VLAN tag group for the router’s Internet interface.
If you are subscribed to an IPTV service, the router might require VLAN tags to distinguish between the
Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents packets that are sent between
the IPTV device and the router’s Internet port from being processed through the router’s Network Address
Translation (NAT) service.
You can add VLAN tag groups to a bridge and assign VLAN IDs and priority values to each VLAN tag group.

To add a VLAN tag group and enable the bridge:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.

Manage the WAN and LAN Network Settings
76

AC750 WiFi Router Model R6020

4. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings.
The VLAN / Bridge Settings page displays.
5. Select the Enable VLAN Tag check box.
The page expands.
6. Select the By VLAN tag group radio button.

The router includes a default VLAN tag group with the name Internet.
7. Click the Add button.
The page adjusts.
8. Specify the settings as described in the following table.
Field

Description

Name

Enter a name for the VLAN tag group.
The name can be up to 10 characters.

VLAN ID

Enter a value from 1 to 4094.

Priority

Enter a value from 0 to 7.

Select the check box for a wired LAN port or WiFi port.
If your device is connected to an Ethernet port on the router, select the LAN port check box that corresponds
to the Ethernet port on the router to which the device is connected. If your device is connected to your router’s
WiFi network, select the WiFi check box that corresponds to the router’s WiFi network to which the device
is connected.
You must select at least one LAN port or WiFi port. You can select more than one port.

9. Click the Add button.
The VLAN tag group is added.
10. Click the Apply button.
Your settings are saved.

Manage the WAN and LAN Network Settings
77

AC750 WiFi Router Model R6020

Improve Network Connections With Universal Plug-N-Play
Universal Plug-N-Play (UPnP) helps devices such as Internet appliances and computers access the network
and connect to other devices as needed. UPnP devices can automatically discover the services from other
registered UPnP devices on the network.
If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications
such as instant messaging or remote assistance, keep UPnP enabled, which it is by default.

To manage Universal Plug-N-Play:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > UPnP.
The UPnP page displays.
5. Select the Turn UPnP On check box.
By default, this check box is selected.You can disable or enable UPnP for automatic device configuration.
If the Turn UPnP On check box is cleared, the router does not allow any device to automatically control
router resources, such as port forwarding.
6. Enter the advertisement period in minutes.
The advertisement period specifies how often the router broadcasts its UPnP information. This value
can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that
control points detect current device status at the expense of more network traffic. Longer durations can
compromise the freshness of the device status but can significantly reduce network traffic.
7. Enter the advertisement time to live in hops.
The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops
are the steps a packet takes between routers. The number of hops can range from 1 to 255. The default
value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you
notice that some devices are not being updated or reached correctly, it might be necessary to increase
this value.
8. Click the Apply button.
The UPnP Portmap Table displays the IP address of each UPnP device that is accessing the router
and which ports (internal and external) that device opened. The UPnP Portmap Table also displays
what type of port is open and whether that port is still active for each IP address.
9. To refresh the information in the UPnP Portmap table, click the Refresh button.

Manage the WAN and LAN Network Settings
78

Manage the Router

This chapter describes how you can manage the settings for administering and maintaining your router.
The chapter includes the following sections:
•

Update the Firmware of the Router on page 80

•

Change the admin Password on page 82

•

Set Up Password Recovery on page 83

•

Recover the admin Password on page 83

•

Manage the Configuration File of the Router on page 84

•

Return the Router to Its Factory Default Settings on page 85

•

View the Status and Statistics of the Router on page 87

•

Manage the Activity Log on page 89

•

View Devices Currently on the Network on page 90

AC750 WiFi Router Model R6020

Update the Firmware of the Router
The router firmware is stored in flash memory.
You can check to see if new firmware is available and update the router to the new firmware. You can also
visit the NETGEAR support website, download the firmware manually, and update the router to the new
firmware.

Check for New Firmware and Update the Router
For you to check for new firmware, the router must be connected to the Internet.

To check for new firmware and update your router:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Firmware Update
The Firmware Update page displays.
5. Click the Check button.
The router detects new firmware if any is available and displays a message asking if you want to download
and install it.
6. To download and install the new firmware, click the Yes button.
The router locates the firmware, downloads it, and begins the update.

WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the update. For
example, do not close the browser, click a link, or load a new page. Do not
turn off the router. Wait until the router finishes restarting and the Power LED
turns solid green.
A progress bar might show the progress of the firmware upload process. The firmware upload process
takes several minutes. When the upload is complete, your router restarts.
7. Verify that the router is running the new firmware version:
a. Launch a web browser from a computer or mobile device that is connected to the network.
b. Enter http://www.routerlogin.net.
A login window opens.
c. Enter the router user name and password.

Manage the Router
80

AC750 WiFi Router Model R6020

The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays. The firmware version is stated in the top right, under the Logout
button.
8. Read the new firmware release notes to determine whether you must reconfigure the router after
updating.

Manually Upload New Firmware and Update the Router
Downloading firmware and updating the router are two separate tasks that are combined in the following
procedure.

To download new firmware manually and update your router:
1. Visit downloadcenter.netgear.com, locate the support page for your product, and download the new
firmware.
2. Read the new firmware release notes to determine whether you must reconfigure the router after
updating.
3. Launch a web browser from a computer or mobile device that is connected to the network.
4. Enter http://www.routerlogin.net.
A login window opens.
5. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
6. Select ADVANCED > Administration > Firmware Update.
The Firmware Update page displays.
7. Locate and select the firmware file on your computer:
a. Click the Browse (or Choose File) button.
b. Navigate to the firmware file.
The file ends in .chk.
c. Select the firmware file.
8. Click the Upload button.

WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the upload. For
example, do not close the browser, click a link, or load a new page. Do not
turn off the router. Wait until the router finishes restarting and the Power LED
turns solid green.

Manage the Router
81

AC750 WiFi Router Model R6020

A progress bar might show the progress of the firmware upload process. The firmware upload process
takes several minutes. When the upload is complete, your router restarts.
9. Verify that the router runs the new firmware version:
a. Launch a web browser from a computer or mobile device that is connected to the network.
b. Enter http://www.routerlogin.net.
A login window opens.
c. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays. The version firmware is stated in the top right, under the Logout
button.

Change the admin Password
You can change the default password that is used to log in to the router with the user name admin. This
password is not the one that you use for WiFi access.
Note Be sure to change the password for the user name admin to a secure password. The
ideal password contains no dictionary words from any language and contains
uppercase and lowercase letters, numbers, and symbols. It can be up to 30 characters.

To set the password for the user name admin:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Set Password.
The Set Password page displays.
5. Type the old password, and type the new password twice.
6. To be able to recover the password, select the Enable Password Recovery check box.
We recommend that you enable password recovery.
7. If you enable password recovery, select two security questions and provide answers to them.
8. Click the Apply button.
Your settings are saved.

Manage the Router
82

AC750 WiFi Router Model R6020

Set Up Password Recovery
We recommend that you enable password recovery if you change the password for the router user name
admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet
Explorer, Firefox, and Chrome browsers but not in the Safari browser.

To set up password recovery:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Set Password.
The Set Password page displays.
5. Select the Enable Password Recovery check box.
6. Select two security questions and provide answers to them.
7. Click the Apply button.
Your settings are saved.

Recover the admin Password
To recover your password:
1. In the address field of your browser, enter http://www.routerlogin.net.
A login window opens.
2. Click the Cancel button.
If password recovery is enabled, you are prompted to enter the serial number of the router.
The serial number is on the router label.
3. Enter the serial number of the router.
4. Click the Continue button.
A window opens requesting the answers to your security questions.
5. Enter the saved answers to your security questions.
6. Click the Continue button.
A window opens and displays your recovered password.
7. Click the Login again button.

Manage the Router
83

AC750 WiFi Router Model R6020

A login window opens.
8. With your recovered password, log in to the router.

Manage the Configuration File of the Router
The configuration settings of the router are stored within the router in a configuration file. You can back up
(save) this file to your computer or restore it.

Back Up the Settings
You can save a copy of the current configuration settings.

To back up the router’s configuration settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5. Click the Back Up button.
6. Choose a location to store the file on your computer.
The backup file ends in .cfg.
7. Follow the directions of your browser to save the file.

Restore the Settings
If you backed up the configuration file, you can restore the configuration from this file.

To restore configuration settings that you backed up:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.

Manage the Router
84

AC750 WiFi Router Model R6020

4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5. Click the Browse button and navigate to and select the saved configuration file.
The backup file from which you can restore the configuration ends in .cfg.
6. Click the Restore button.
The configuration is uploaded to the router. When the restoration is complete, the router reboots. This
process takes about two minutes.

WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the restoration.
For example, do not close the browser, click a link, or load a new page. Do
not turn off the router. Wait until the router finishes restarting and the Power
LED turns solid green.

Return the Router to Its Factory Default Settings
Under some circumstances (for example, if you lost track of the changes that you made to the router settings
or you move the router to a different network), you might want to erase the configuration and reset the router
to factory default settings.
If you do not know the current IP address of the router, first try to use an IP scanner application to detect
the IP address before you reset the router to factory default settings.
To reset the router to factory default settings, you can use either the Reset/WPS button on the router or the
Erase function. However, if you cannot find the IP address or lost the password to access the router, you
must use the Reset/WPS button.
After you reset the router to factory default settings, the user name is admin, the password is password, the
LAN IP address is 192.168.1.1 (which is the same as www.routerlogin.net), and the DHCP server is enabled.
For a list of factory default settings, see Factory Settings on page 118.

Use the Reset Button
CAUTION:
This process erases all settings that you configured in the router.

To reset the router to factory default settings:
1. Locate the Reset/WPS button on your router.
2. Using a straightened paper clip, press and hold the Reset button for more than 10 seconds until all the
LEDs blink green.
3. Release the Reset button.
The configuration is reset to factory default settings. When the reset is complete, the router reboots.
This process takes about two minutes.

Manage the Router
85

AC750 WiFi Router Model R6020

WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the reset. For
example, if you are connected to the router’s web page, do not close the
browser, click a link, or load a new page. Do not turn off the router. Wait until
the router finishes restarting and the Power LED turns solid green.

Erase the Settings
CAUTION:
This process erases all settings that you configured in the router.

To erase the settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Backup Settings.
The Backup Settings page displays.
5. Click the Erase button.
The configuration is reset to factory default settings. When the reset is complete, the router reboots.
This process takes about two minutes.

WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the reset. For
example, do not close the browser, click a link, or load a new page. Do not
turn off the router. Wait until the router finishes restarting and the Power LED
turns solid green.

Manage the Router
86

AC750 WiFi Router Model R6020

View the Status and Statistics of the Router
You can view information about the router and its ports and the status of the Internet connection and WiFi
network. In addition, you can view traffic statistics for the various ports.

View Information About the Router and the Internet and WiFi
Settings
You can view router information, the Internet port status, and WiFi settings.

To view information about the router and the Internet, modem, and WiFi settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
The information uses the following color coding:
•

A green flag indicates that the Internet connection is fine and no problems exist. For a WiFi
network, the network is enabled and secured.

•

A red X indicates that configuration problems exist for the Internet connection or the connection
is down. For a WiFi network, the network is disabled or down.

•

An amber exclamation mark indicates that the Internet port is configured but cannot get an Internet
connection (for example, because the cable is disconnected), that a WiFi network is enabled but
unprotected, or that another situation that requires your attention occurred.

Display Internet Port Statistics
To display Internet port statistics:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.

Manage the Router
87

AC750 WiFi Router Model R6020

4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Show Statistics button.
The following information displays:
•

System Up Time. The time elapsed since the router was last restarted.

•

Port. The statistics for the WAN (Internet), LAN (Ethernet) ports, and WLAN (WiFi) ports. For each
port, the pop-up window displays the following information:
-

Status. The link status of the port.

TxPkts. The number of packets transmitted on the port since reset or manual clear.

RxPkts. The number of packets received on the port since reset or manual clear.

Collisions. The number of collisions on the port since reset or manual clear.

Tx B/s. The number of Bytes per second transmitted on the port since reset or manual clear.
For this information, the LAN ports are treated as a single port.

Rx B/s. The number of Bytes per second received on the port since reset or manual clear. For
this information, the LAN ports are treated as a single port.

Up Time. The time elapsed since the port acquired the link.

Poll Interval. The interval at which the statistics are updated in this window.

6. To change the polling frequency, enter a time in seconds in the Poll Interval field and click the Set
Interval button.
7. To stop the polling entirely, click the Stop button.

Check the Internet Connection Status
To check the Internet connection status:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Connection Status button.
If the ISP assigned an IP address to the router dynamically (the most common situation), the following
information displays:

Manage the Router
88

AC750 WiFi Router Model R6020

•

IP Address. The IP address that is assigned to the router.

•

Subnet Mask. The subnet mask that is assigned to the router.

•

Default Gateway. The IP address for the default gateway that the router communicates with.

•

DHCP Server. The IP address for the Dynamic Host Configuration Protocol server that provides
the TCP/IP configuration for all the computers that are connected to the router.

•

DNS Server.The IP address of the Domain Name Service server that provides translation of network
names to IP addresses.

•

Lease Obtained. The date and time when the lease was obtained.

•

Lease Expires. The date and time that the lease expires.
Note If the Internet connection is PPPoE, PPTP, or L2TP, other information might
display.

6. To release (stop) the Internet connection, click the Release button.
7. To renew (restart) the Internet connection, click the Renew button.
8. To close the window, click the Close Window button.

Manage the Activity Log
The log is a detailed record of the websites that users on your network accessed or attempted to access
and many other router actions. Up to 256 entries are stored in the log. You can manage which activities are
logged.

View, Email, or Clear the Logs
In addition to viewing the logs, you can email them and clear them.

To view, email, or clear the logs:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Logs.
The Logs page displays.
The Logs page shows the following information:

Manage the Router
89

AC750 WiFi Router Model R6020

•

Action. The action that occurred, such as whether Internet access was blocked or allowed.

•

Source. The name, IP address, or MAC address of the target device, application, or website for
this log entry.

•

Target. The name, IP address, or MAC address of the target device, application, or website for this
log entry.

•

Date and Time. The date and time at which the action occurred.

5. To refresh the log entries onscreen, click the Refresh button.
6. To clear the log entries, click the Clear Log button.

Specify Which Activities Are Logged
You can specify which activities are logged.

To manage which activities are logged:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Administration > Logs.
The Logs page displays.
5. Select the check boxes that correspond to the activities that you want to be logged.
By default, all check boxes are selected.
6. Clear the check boxes that correspond to the activities that you do not want to be logged.
7. Click the Apply button.
Your settings are saved.

View Devices Currently on the Network
You can view the active wired and WiFi devices in both the network to which the router is connected and
the router network. If you do not recognize a WiFi device, it might be an intruder.

To display the wired and WiFi devices:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.

Manage the Router
90

AC750 WiFi Router Model R6020

Wired devices are connected to the router with Ethernet cables. Wireless devices are connected to the
router through the WiFi network, in either the 2.4 GHz band or one of the 5 GHz bands.
The following table describes the fields that can be displayed.
Field

Description

Status

The status of the device in the network (Allowed or Blocked).

SSID

The name of the WiFi network to which the device is connected.

IP Address

The IP address that the router assigned to the device when it joined the network. This
address can change when a device is disconnected and rejoins the network.

MAC Address

The unique MAC address. The MAC address does not change and is usually shown on the
product label.

Device Name

The device name, if detected.

Connection
Type

The type of connection for the device.

5. To refresh the information onscreen, click the Refresh button.
The information onscreen is updated.

Manage the Router
91

Manage the Advanced WiFi Features

This chapter describes how you can manage the advanced WiFi features of the router. For information about
the basic WiFi settings, see Manage the Basic WiFi Network Settings on page 46.
The chapter includes the following sections:
•

Set Up a WiFi Schedule on page 93

•

Manage the WPS Settings on page 93

•

Manage Advanced WiFi Settings on page 94

•

Use the Router as a WiFi Access Point Only on page 95

For information about setting up an access control list (ACL) and managing WiFi access for enhanced security,
see Manage Network Access Control Lists on page 39.

AC750 WiFi Router Model R6020

Set Up a WiFi Schedule
You can turn off the WiFi signal from your router at times when you do not need a WiFi connection. For
example, you might turn it off for the weekend if you leave town. You can set up a separate WiFi schedule
for each WiFi band.

To set up the WiFi schedule for a WiFi band:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Advanced Wireless Settings.
The Advanced Wireless Settings page displays.
5. In the Advanced Wireless Settings section for the 2.4 GHz band or the 5 GHz band, click the Add a
new period button.
The When to turn off wireless signal page displays.
6. Use the menus, radio buttons, and check boxes to set up a period during which you want to turn off the
WiFi signal and specify whether the schedule is recurrent.
7. Click the Apply button.
The Advanced Wireless Settings page displays.
8. To activate the schedule, select the Turn off wireless signal by schedule..
9. Click the Apply button.
Your settings are saved.

Manage the WPS Settings
Wi-Fi Protected Setup (WPS) lets you join the WiFi network without typing the WiFi password. You can
change the WPS default settings.

To manage WPS settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.

Manage the Advanced WiFi Features
93

AC750 WiFi Router Model R6020

The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Advanced Wireless Settings.
The Advanced Wireless Settings page displays.
5. Scroll down to the WPS Settings section in the lower part of the page.
The Router’s PIN field displays the fixed PIN that you use to configure the router’s WiFi settings from
another platform through WPS.
6. To disable the PIN, clear the Enable Router’s PIN check box.
By default, the Enable Router’s PIN check box is selected and the router’s PIN is enabled. For enhanced
security, you can disable the router’s PIN by clearing the Enable Router’s PIN check box. However,
when you disable the router’s PIN, WPS is not disabled because you can still use the physical Reset/WPS
button.
Note The PIN function might temporarily be disabled automatically if the router detects
suspicious attempts to break into the router’s WiFi settings by using the router’s PIN
through WPS. You can configure the number of times a failed PIN connection is
allowed before the PIN function is disabled.

7. To allow the WiFi settings to be changed automatically when you use WPS, clear one or both of the
Keep Existing Wireless Settings check boxes.
By default, both Keep Existing Wireless Settings check boxes are selected. We recommend that you
leave these check boxes selected. If you clear a check box, the next time a new WiFi client uses WPS
to connect to the router, the router’s associated WiFi settings change to an automatically generated
random SSID and passphrase. For information about viewing this SSID and passphrase, see View or
Change the Basic WiFi Settings and WiFi Security Settings on page 47.
Clear a Keep Existing Wireless Settings check box only if you want to allow the WPS process to
change the associated SSID and passphrase for WiFi access.

WARNING:
If you clear a Keep Existing Wireless Settings check box and use WPS to add
a computer or mobile device to the router’s WiFi network, the associated SSID
and passphrase are automatically generated and other WiFi devices that are
already connected to the router’s WiFi network might be disconnected.

8. Click the Apply button.
Your settings are saved.

Manage Advanced WiFi Settings
For most WiFi networks, the advanced WiFi settings work fine and you do not need to change the settings.
Tip If you want to change the WiFi settings of the router’s main network, use a wired connection
to avoid being disconnected when the new WiFi settings take effect.

Manage the Advanced WiFi Features
94

AC750 WiFi Router Model R6020

To manage the advanced WiFi settings:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Advanced Wireless Settings.
The Advanced Wireless Settings page displays.
5. Enter the settings as described in the following table.
The descriptions in the table apply to both the Wireless Network (2.4GHz b/g/n) section and the Wireless
Network (5GHz a/n/ac) section.
Field

Description

Fragmentation Length
(256-2346)

The fragmentation length (the default is 2346), the CTS/RTS threshold (the default
is 2347), and the preamble mode (the default is Long Preamble) are reserved for
WiFi testing and advanced configuration only.

CTS/RTS Threshold (1-2347)
Preamble Mode

Do not change these settings unless directed by NETGEAR support or unless you
are sure what the consequences are. Incorrect settings might disable the WiFi
function of the router unexpectedly.

6. Click the Apply button.
Your settings are saved.

Use the Router as a WiFi Access Point Only
By default, the router functions as both a router and a WiFi access point (AP). You can set up the router to
function as an access point only and let it operate in the same local network as another router. When the
router functions as an access point only, many of its router-related features are disabled.
Tip If you want to change the router’s function, use a wired connection to avoid being
disconnected when the new function takes effect.

To change the router to access point mode only:
1. Use an Ethernet cable to connect the yellow Internet port on the rear panel of the router to a LAN port
on the other router.
2. Launch a web browser from a computer or mobile device that is connected to the network.
3. Enter http://www.routerlogin.net.
A login window opens.

Manage the Advanced WiFi Features
95

AC750 WiFi Router Model R6020

4. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
5. Select ADVANCED > Advanced Setup > Wireless Access Point.
The Wireless Access Point page displays.
6. Select the Enable Access Point Mode check box.
The page expands.
7. Scroll down and select the radio button for the IP address setting that you want to use:
•
•

Get dynamically from existing router. The other router on the network assigns an IP address to
the router while the router functions in access point mode. This is the default setting.
Use fixed IP Address (not recommended). Use this setting if you want to manually assign a specific
IP address to the router while it functions in access point mode. Using this option effectively requires
network experience.
Note To avoid interference with other routers or gateways on your network, we recommend
that you use different WiFi settings on each router. You can also turn off the WiFi
radio on the other router or gateway and use the router only for WiFi client access.

8. Click the Apply button.
The IP address of the router changes, and you are disconnected.
9. To reconnect, close and restart your web browser and enter http://www.routerlogin.net.

Manage the Advanced WiFi Features
96

Manage Port Forwarding and Port
Triggering

You can use port forwarding and port triggering to set up rules for Internet traffic for services and applications.
You need networking knowledge to set up these features.
This chapter includes the following sections:
•

Manage Port Forwarding to a Local Server for Services and Applications on page 98

•

Manage Port Triggering for Services and Applications on page 102

AC750 WiFi Router Model R6020

Manage Port Forwarding to a Local Server for Services
and Applications
If a server is part of your network, you can allow certain types of incoming traffic to reach the server. For
example, you might want to make a local web server, FTP server, or game server visible and available to
the Internet.
The router can forward incoming traffic with specific protocols to computers on your local network. You can
specify the servers for applications and you can also specify a default DMZ server to which the router
forwards all other incoming protocols (see Set Up a Default DMZ Server on page 63).

Forward Incoming Traffic for a Default Service or Application
You can forward traffic for a default service or application to a computer on your network.

To forward incoming traffic for a default service or application:
1. Decide which type of service, application, or game you want to provide.
2. Find the local IP address of the computer on your network that will provide the service.
The server computer must always receive the same IP address. To specify this setting, use the reserved
IP address feature. See Manage Reserved LAN IP Addresses on page 69.
3. Launch a web browser from a computer or mobile device device that is connected to the network.
4. Enter http://www.routerlogin.net.
A login window opens.
5. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
6. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding/Port Triggering page displays.
7. Make sure that the Port Forwarding radio button is selected.
8. From the Service Name menu, select the service or application.
If the service or application that you want to add is not in the list, create a port forwarding rule with a
custom service or application (see Add a Port Forwarding Rule With a Custom Service or Application
on page 99).
9. In the Internal IP Address field, enter the IP address of the computer that must provide the service or
that runs the application.
10. Click the Add button.
Your settings are saved and the rule is added to the table.

Manage Port Forwarding and Port Triggering
98

AC750 WiFi Router Model R6020

Add a Port Forwarding Rule With a Custom Service or
Application
The router lists default services and applications that you can use in port forwarding rules. If the service or
application is not predefined, you can add a port forwarding rule with a custom service or application.

To add a port forwarding rule with a custom service or application:
1. Find out which port number or range of numbers the service or application uses.
You can usually find this information by contacting the publisher of the service or application or through
user groups or news groups.
2. Launch a web browser from a computer or mobile device that is connected to the network.
3. Enter http://www.routerlogin.net.
A login window opens.
4. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
5. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
6. Make sure that the Port Forwarding radio button is selected.
7. Click the Add Custom Service button.
The Ports-Custom Services page displays.
8. Specify a new port forwarding rule with a custom service or application as described in the following
table.
Field

Description

Service Name

Enter the name of the custom service or application.

Service Type

Select the protocol (TCP or UDP) that is associated with the service or application.
If you are unsure, select TCP/UDP.

External port range

If the service or application uses a single port, enter the port number in the External
port range field.
If the service or application uses a range or ranges of ports, specify the range in the
External port range field. Specify one range by using a dash between the port numbers.
Specify multiple ranges by separating the ranges with commas.

Manage Port Forwarding and Port Triggering
99

AC750 WiFi Router Model R6020

(Continued)
Field

Description

Internal port range

Specify the internal port or ports by one of these methods:

Internal IP address

•

If the external and internal port or ports are identical, leave the Use the same port
range for Internal port check box selected.

•

If the service or application uses a single port, enter the port number in the Internal
port range field.

•

If the service or application uses a range or ranges of ports, specify the range in
the Internal port range field. Specify one range by using a dash between the port
numbers. Specify multiple ranges by separating the ranges with commas.

Either enter an IP address in the Internal IP address field or select the radio button
for an attached device that is listed in the table.

9. Click the Apply button.
Your settings are saved. The rule is added to the table on the Port Forwarding / Port Triggering page.

Change a Port Forwarding Rule
You can change an existing port forwarding rule.

To change a port forwarding rule:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Make sure that the Port Forwarding radio button is selected.
6. In the table, select the radio button for the service or application name.
7. Click the Edit Service button.
The Ports - Custom Services page displays.
8. Change the settings.

Manage Port Forwarding and Port Triggering
100

AC750 WiFi Router Model R6020

For information about the settings, see Add a Port Forwarding Rule With a Custom Service or Application
on page 99.
9. Click the Apply button.
Your settings are saved. The changed rule displays in the table on the Port Forwarding / Port Triggering
page.

Remove a Port Forwarding Rule
You can remove a port forwarding rule that you no longer need.

To remove a port forwarding rule:
1. Launch a web browser from a computer or mobile that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Make sure that the Port Forwarding radio button is selected.
6. In the table, select the radio button for the service or application name.
7. Click the Delete Service button.
The rule is removed from the table.

Application Example: Make a Local Web Server Public
If you host a web server on your local network, you can use port forwarding to allow web requests from
anyone on the Internet to reach your web server.

To make a local web server public:
1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP address
reservation.
In this example, your router always gives your web server an IP address of 192.168.1.33.
2. On the Port Forwarding / Port Triggering page, configure the router to forward the HTTP service to the
local address of your web server at 192.168.1.33.
HTTP (port 80) is the standard protocol for web servers.
3. (Optional) Register a host name with a Dynamic DNS service, and specify that name on the Dynamic
DNS page of the router.

Manage Port Forwarding and Port Triggering
101

AC750 WiFi Router Model R6020

Dynamic DNS makes it much easier to access a server from the Internet because you can enter the
name in the web browser. Otherwise, you must know the IP address that the ISP assigned, which
typically changes.

How the Router Implements the Port Forwarding Rule
The following sequence shows the effects of a port forwarding rule:
1. When you enter the URL www.example.com in your browser, the browser sends a web page request
message with the following destination information:
•

Destination address. The IP address of www.example.com, which is the address of your router.

•

Destination port number. 80, which is the standard port number for a web server process.

2. The router receives the message and finds your port forwarding rule for incoming port 80 traffic.
3. The router changes the destination IP address in the message to 192.168.1.123 and sends the message
to that computer.
4. Your web server at IP address 192.168.1.123 receives the request and sends a reply message to your
router.
5. Your router performs Network Address Translation (NAT) on the source IP address and sends the reply
through the Internet to the computer or mobile device device that sent the web page request.

Manage Port Triggering for Services and Applications
Port triggering is a dynamic extension of port forwarding that is useful in these cases:
•

An application must use port forwarding to more than one local computer (but not simultaneously).

•

An application must open incoming ports that are different from the outgoing port.

With port triggering, the router monitors traffic to the Internet from an outbound “trigger” port that you specify.
For outbound traffic from that port, the router saves the IP address of the computer that sent the traffic. The
router temporarily opens the incoming port or ports that you specify in your rule and forwards that incoming
traffic to that destination.
Port forwarding creates a static mapping of a port number or range of ports to a single local computer. Port
triggering can dynamically open ports to any computer when needed and close the ports when they are no
longer needed.
Note If you use applications such as multiplayer gaming, peer-to-peer connections, real-time
communications such as instant messaging, or remote assistance, enable Universal
Plug-N-Play (UPnP). See Improve Network Connections With Universal Plug-N-Play on
page 78.

Manage Port Forwarding and Port Triggering
102

AC750 WiFi Router Model R6020

Add a Port Triggering Rule
The router does not provide default services and applications for port triggering rules. You must define a
custom service or application for each port triggering rule.

To add a port triggering rule:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. Click the Add Service button.
The Port Triggering Rules page displays.
7. Specify a new port triggering rule with a custom service or application as described in the following
table.
Field

Description

Service
Service Name

Enter the name of the custom service or application.

Service User

From the Service User menu, select Any, or select Single address and enter the IP
address of one computer:
•

Any. This is the default setting and allows any computer on the Internet to use
this service.

•

Single address. Restricts the service to a particular computer. Enter the IP address
in the field that becomes available with this selection from the menu.

Service Type

Select the protocol (TCP or UDP) that is associated with the service or application.

Triggering Port

Enter the number of the outbound traffic port that must open the inbound ports.

Required Inbound Connection
Service Type

Select the protocol (TCP or UDP) that is associated with the inbound connection.
If you are unsure, select TCP/UDP.

Manage Port Forwarding and Port Triggering
103

AC750 WiFi Router Model R6020

(Continued)
Field

Description

Starting Port

Enter the start port number for the inbound connection.

Ending Port

Enter the end port number for the inbound connection.

8. Click the Apply button.
Your settings are saved and the rule is added to the Port Triggering Portmap Table on the Port Forwarding
/ Port Triggering page.

Change a Port Triggering Rule
You can change an existing port triggering rule.

To change a port triggering rule:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. In the Port Triggering Portmap Table, select the radio button for the service or application name.
7. Click the Edit Service button.
The Port Triggering Rule page displays.
8. Change the settings.
For information about the settings, see Add a Port Triggering Rule on page 103.
9. Click the Apply button.
Your settings are saved. The changed rule displays in the Port Triggering Portmap Table on the Port
Forwarding / Port Triggering page.

Manage Port Forwarding and Port Triggering
104

AC750 WiFi Router Model R6020

Remove a Port Triggering Rule
You can remove a port triggering rule that you no longer need.

To remove a port triggering rule:
1. Launch a web browser from a computer or mobile that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. In the Port Triggering Portmap Table, select the radio button for the service or application name.
7. Click the Delete Service button.
The rule is removed from the Port Triggering Portmap Table.

Specify the Time-Out for Port Triggering
The time-out period for port triggering controls how long the inbound ports stay open when the router detects
no activity. A time-out period is required because the router cannot detect when the service or application
terminates.

To specify the time-out for port triggering:
1. Launch a web browser from a computer or mobile device device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.

Manage Port Forwarding and Port Triggering
105

AC750 WiFi Router Model R6020

6. In the Port Triggering Time-out field, enter a value up to 9999 minutes.
The default setting is 20 minutes.
7. Click the Apply button.
Your settings are saved.

Disable Port Triggering
By default, port triggering is enabled. You can disable port triggering temporarily without removing any port
triggering rules.

To disable port triggering:
1. Launch a web browser from a computer or mobile device device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Select ADVANCED > Advanced Setup > Port Forwarding / Port Triggering.
The Port Forwarding / Port Triggering page displays.
5. Select the Port Triggering radio button.
The port triggering settings display.
6. Select the Disable Port Triggering check box.
If this check box is selected, the router does not apply port triggering rules even if you specified them.
7. Click the Apply button.
Your settings are saved.

Application Example: Port Triggering for Internet Relay Chat
Some application servers, such as FTP and IRC servers, send replies to multiple port numbers. Using port
triggering, you can tell the router to open more incoming ports when a particular outgoing port starts a
session.
An example is Internet Relay Chat (IRC).Your computer connects to an IRC server at destination port 6667.
The IRC server not only responds to your originating source port but also sends an “identify” message to
your computer on port 113. Using port triggering, you can tell the router, “When you initiate a session with
destination port 6667, you must also allow incoming traffic on port 113 to reach the originating computer.”
The following sequence shows the effects of this port triggering rule:

Manage Port Forwarding and Port Triggering
106

AC750 WiFi Router Model R6020

1. You open an IRC client program to start a chat session on your computer.
2. Your IRC client composes a request message to an IRC server using a destination port number of 6667,
the standard port number for an IRC server process. Your computer then sends this request message
to your router.
3. Your router creates an entry in its internal session table describing this communication session between
your computer and the IRC server.Your router stores the original information, performs Network Address
Translation (NAT) on the source address and port, and sends this request message through the Internet
to the IRC server.
4. Noting your port triggering rule and observing the destination port number of 6667, your router creates
another session entry to send any incoming port 113 traffic to your computer.
5. The IRC server sends a return message to your router using the NAT-assigned source port (for example,
port 33333) as the destination port and also sends an “identify” message to your router with destination
port 113.
6. When your router receives the incoming message to destination port 33333, it checks its session table
to see if a session is active for port number 33333. Finding an active session, the router restores the
original address information replaced by NAT and sends this reply message to your computer.
7. When your router receives the incoming message to destination port 113, it checks its session table
and finds an active session for port 113 associated with your computer.The router replaces the message’s
destination IP address with your computer’s IP address and forwards the message to your computer.
8. When you finish your chat session, your router eventually senses a period of inactivity in the
communications. The router then removes the session information from its session table, and incoming
traffic is no longer accepted on port numbers 33333 or 113.

Manage Port Forwarding and Port Triggering
107

Troubleshooting

This chapter provides information to help you diagnose and solve problems you might experience with your
router. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product
and contact information.
The chapter contains the following sections:
•

Reboot the Router From Its Web Interface on page 109

•

Quick Tips on page 109

•

Troubleshoot With the LEDs on page 110

•

You Cannot Log In to the Router on page 111

•

You Cannot Access the Internet on page 112

•

Changes Are Not Saved on page 114

•

Troubleshoot WiFi Connectivity on page 115

•

Troubleshoot Your Network Using the Ping Utility on page 115

108

AC750 WiFi Router Model R6020

Reboot the Router From Its Web Interface
You or NETGEAR technical support can reboot the router from its web interface, either locally or remotely,
for example, when the router seems to be unstable or is not operating normally.

To reboot the router from its web interface:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Router Information pane, click the Reboot button.
A confirmation pop-up window displays.
6. Click the OK button.
The router reboots.

Quick Tips
This section describes tips for troubleshooting some common problems.

Sequence to Restart Your Network
If you must restart your network, follow this sequence:
1. Turn off and unplug the modem.
2. Turn off the router.
3. Plug in the modem and turn it on. Wait two minutes.
4. Turn on the router and wait two minutes.

Check Ethernet Cable Connections
If your device does not power on, make sure that the Ethernet cables are securely plugged in. The Internet
LED on the router is lit if the Ethernet cable connecting the router and the modem is plugged in securely
and the modem and router are turned on. If one or more powered-on devices are connected to the router
by an Ethernet cable, the corresponding numbered router LAN port LEDs light.

Troubleshooting
109

AC750 WiFi Router Model R6020

WiFi Settings
Make sure that the WiFi settings in the computer or mobile device and router match exactly. The WiFi
network name (SSID) and WiFi security settings of the router and computer or mobile device must match
exactly.
If you set up an access control list, you must add the MAC address of each computer or mobile device to
the router’s access control list (see Allow or Block Access to Your Network on page 38).

Network Settings
Make sure that the network settings of the computer are correct. Wired computers and computers or mobile
devices that are connected over WiFi must use network IP addresses on the same network as the router.
The simplest way to do this is to configure each computer to obtain an IP address automatically using DHCP.
Some service providers require you to use the MAC address of the computer initially registered on the
account, but this is an uncommon situation. You can view the MAC address on the Attached Devices page
(see View Devices Currently on the Network on page 90).

Troubleshoot With the LEDs
By default, the router is set with standard LED settings.

Standard LED Behavior When the Router Is Powered On
After you turn on power to the router, verify that the following sequence of events occurs:
1. When power is first applied, verify that the Power LED is lit.
2. After about two minutes, verify the following:
•
•
•

The Power LED is lit.
The Internet LED is lit.
The WiFi LED is lit unless you turned off the WiFi radios.

You can use the LEDs on the front panel of the router for troubleshooting.

Power LED Is Off or Blinking
This could occur for a number of reasons. Check the following:
•

Make sure that the power adapter is securely connected to your router and securely connected to a
working power outlet.

•

Make sure that you are using the power adapter that NETGEAR supplied for this product.

•

If the Power LED blinks slowly and continuously, the router firmware might be corrupted. This can
happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware. If the
error persists, it is likely that a hardware problem exists. For recovery instructions or help with a hardware
problem, contact technical support at netgear.com/support.

Troubleshooting
110

AC750 WiFi Router Model R6020

Power LED Stays Amber
When the router is turned on, the Power LED turns amber for up to two minutes and then turns green. If the
LED does not turn green, this indicates a problem with the router.
If the Power LED is still amber three minutes after you turn on power to the router, do the following:
•

Reboot the router to see if the router recovers.

•

If the router does not recover, press and hold the Reset/WPS button to return the router to its factory
default settings. For more information, see Use the Reset Button on page 85.

If the error persists, a hardware problem might be the cause. Contact technical support at
netgear.com/support.

Internet or Ethernet LEDs Are Off
If either the Internet LED or Ethernet LEDs do not light when the Ethernet connection is made, check the
following:
•

Make sure that the Ethernet cable connection is secure at the router and at the modem that is connected
to the WAN port.

•

Make sure that the Ethernet cable connections are secure at the router and at the devices that are
connected to the Ethernet ports.

•

Make sure that power is turned on to the connected modem and connected devices.

•

Be sure that you are using the correct cables.

When you connect the router’s WAN port to a modem, use the cable that was supplied with the modem.
This cable can be a standard straight-through Ethernet cable or an Ethernet crossover cable.

WiFi LED Is Off
If the WiFi LED stays off, check to see if someone pressed the WiFi On/Off button on the router. This button
turns the WiFi radios in the router on and off. The WiFi LED is lit when the WiFi radios are turned on.

You Cannot Log In to the Router
If you are unable to log in to the router from a computer on your local network and use the router web
interface, check the following:
•

If you are using an Ethernet-connected computer, check the Ethernet connection between the computer
and the router.

•

Make sure that the IP address of your computer is on the same subnet as the router. If you are using
the recommended addressing scheme, your computer’s address is in the range of 192.168.1.2 to
192.168.1.254.

•

Make sure that your computer can reach the router’s DHCP server. Recent versions of Windows and
Mac OS generate and assign an IP address if the computer cannot reach a DHCP server. These

Troubleshooting
111

AC750 WiFi Router Model R6020

autogenerated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the
connection from the computer to the router and reboot your computer.
•

If your router’s IP address was changed and you do not know the current IP address, use an IP scanner
application to detect the IP address. If you still cannot find the IP address, clear the router’s configuration
to factory defaults. This sets the router’s IP address to 192.168.1.1. For more information, see Return
the Router to Its Factory Default Settings on page 85 and Factory Settings on page 118.

•

Make sure that Java, JavaScript, or ActiveX is enabled in your browser. If you are using Internet Explorer,
click the Refresh button to be sure that the Java applet is loaded.

•

Try quitting the browser and launching it again.

•

Make sure that you are using the correct login information. The user name is admin, and the default
password is password. Make sure that Caps Lock is off when you enter this information.

•

If you are attempting to set up your router as a replacement for an ADSL gateway in your network, the
router cannot perform many gateway services. For example, the router cannot convert DSL or cable
data into Ethernet networking information. NETGEAR does not support such a configuration.

You Cannot Access the Internet
If you can access your router but not the Internet, check to see if the router can obtain an IP address from
your Internet service provider (ISP).

Check the WAN IP Address
Unless your ISP provides a fixed IP address, your router requests an IP address from the ISP. You can
determine whether the request was successful using the ADVANCED Home page.

To check the WAN IP address:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Select an external site such as netgear.com.
3. Enter http://www.routerlogin.net.
A login window opens.
4. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.
5. Click the ADVANCED tab.
The ADVANCED Home page displays.
6. Check to see that an IP address is shown for the Internet port.
If 0.0.0.0 is shown, your router did not obtain an IP address from your ISP.
If your router cannot obtain an IP address from the ISP, you might need to force your modem to recognize
your new router by restarting your network. For more information, see Sequence to Restart Your Network
on page 109.

Troubleshooting
112

AC750 WiFi Router Model R6020

If your router is still unable to obtain an IP address from the ISP, the problem might be one of the following:
•

Your Internet service provider (ISP) might require a login program. Ask your ISP whether they require
PPP over Ethernet (PPPoE) or some other type of login.

•

If your ISP requires a login, the login name and password might be set incorrectly.

•

Your ISP might check for your computer’s host name. Assign the computer host name of your ISP
account as the account name on the Internet Setup page.

•

If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer’s
MAC address, do one of the following:
-

Inform your ISP that you bought a new network device and ask them to use the router’s MAC
address.

Configure your router to clone your computer’s MAC address.

If your router obtained an IP address, but your computer is does not load any web pages from the Internet,
it might be for one or more of the following reasons:
•

Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www addresses) to
numeric IP addresses. Typically, your ISP provides the addresses of one or two DNS servers for your
use. If you entered a DNS address during the router’s configuration, reboot your computer, and verify
the DNS address.You can configure your computer manually with DNS addresses, as explained in your
operating system documentation.

•

The router might not be configured as the TCP/IP gateway on your computer.
If your computer obtains its information from the router by DHCP, reboot the computer and verify the
gateway address.

•

You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to
run that software after installing your router. You might need to go to Internet Explorer and select Tools
> Internet Options, click the Connections tab, and select Never dial a connection. Other browsers
provide similar options.

Troubleshoot PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.

To troubleshoot a PPPoE connection:
1. Launch a web browser from a computer or mobile device that is connected to the network.
2. Enter http://www.routerlogin.net.
A login window opens.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and password are
case-sensitive.
The BASIC Home page displays.

Troubleshooting
113

AC750 WiFi Router Model R6020

4. Click the ADVANCED tab.
The ADVANCED Home page displays.
5. In the Internet Port pane, click the Connection Status button.
The Connection Status pop-up window opens.
6. Check the information in the Connection Status pop-up window to see if your PPPoE connection is up
and working.
If the router is not connected, click the Connect button.
The router continues to attempt to connect indefinitely.
7. If you cannot connect after several minutes, the router might be set up with an incorrect service name,
user name, or password, or your ISP might be experiencing a provisioning problem.
Unless you connect manually, the router does not authenticate using PPPoE until data is transmitted to the
network.

Troubleshoot Internet Browsing
If your router can obtain an IP address but your computer is unable to load any web pages from the Internet,
check the following:
•

Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet
that translates Internet names (such as www addresses) to numeric IP addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a
DNS address during the router’s configuration, restart your computer.
Alternatively, you can configure your computer manually with a DNS address, as explained in the
documentation for your computer.

•

The router might not be configured as the default gateway on your computer.
Reboot the computer and verify that the router address (www.routerlogin.net) is listed by your computer
as the default gateway address.

•

You might be running login software that is no longer needed. If your ISP provided a program to log you
in to the Internet (such as WinPoET), you no longer need to run that software after installing your router.
You might need to go to Internet Explorer and select Tools > Internet Options, click the Connections
tab, and select the Never dial a connection. Other browsers provide similar options.

Changes Are Not Saved
If the router does not save the changes that you make on the router web pages, do the following:
•

When entering configuration settings, always click the Apply button before moving to another page or
tab, or your changes are lost.

•

Click the Refresh or Reload button in the web browser. It is possible that the changes occurred, but
the old settings might be in the web browser’s cache.

Troubleshooting
114

AC750 WiFi Router Model R6020

Troubleshoot WiFi Connectivity
If you are experiencing trouble connecting over WiFi to the router, try to isolate the problem:
•

Does the computer or mobile device that you are using find your WiFi network?
If not, check the WiFi LED on the front of the router. If it is off, you can press the WiFi On/Off button on
the router to turn the router WiFi radios back on.
If you disabled the router’s SSID broadcast, then your WiFi network is hidden and does not display in
your WiFi client’s scanning list. (By default, SSID broadcast is enabled.)

•

Does your computer or mobile device support the security that you are using for your WiFi network
(WPA or WPA2)?

•

If you want to view the WiFi settings for the router, use an Ethernet cable to connect a computer to a
LAN port on the router. Then log in to the router, and select BASIC > Wireless.
Note Be sure to click the Apply button if you change settings.

If your computer or mobile device finds your network but the signal strength is weak, check these conditions:
•

Is your router too far from your device or too close? Place your device near the router but at least 6 feet
(1.8 meters) away and see whether the signal strength improves.

•

Are objects between the router and your computer or mobile device blocking the WiFi signal?

Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to the designated
device. The device then responds with an echo reply. You can easily troubleshoot a network using the ping
utility in your computer or workstation.

Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up correctly.

To ping the router from a Windows-based computer:
1. From the Windows toolbar, click the Start button and select Run.
2. In the field provided, type ping followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3. Click the OK button.
You see a message like this one:
Pinging with 32 bytes of data

If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx

If the path is not working, you see this message:

Troubleshooting
115

AC750 WiFi Router Model R6020

Request timed out

If the path is not functioning correctly, one of the following problems might be present:
•

Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port to which you are
connected.
Check to see that the appropriate LEDs are lit for your network devices. If your router and computer are
connected to a separate Ethernet switch, make sure that the link LEDs are lit for the switch ports that
are connected to your computer and router.

•

Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on
your computer.
Verify that the IP address for your router and your computer are correct and that the addresses are on
the same subnet.

Test the Path From Your Computer to a Remote Device
To test the path from your computer to a remote device:
1. From the Windows toolbar, click the Start button and select Run.
2. In the Windows Run window, type
ping -n 10
where is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, messages display that are similar to those shown in Test the LAN
Path to Your Router on page 115.
3. If you do not receive replies, check the following:
•

Check to see that IP address of your router is listed as the default gateway for your computer. If
DHCP assigns the IP configuration of your computers, this information is not visible in your computer
Network Control Panel. Verify that the IP address of the router is listed as the default gateway.

•

Check to see that the network address of your computer (the portion of the IP address specified by
the subnet mask) is different from the network address of the remote device.

•

Check to see that your cable or DSL modem is connected and functioning.

•

If your ISP assigned a host name to your computer, enter that host name as the account name on
the Internet Setup page.

•

Your ISP might be rejecting the Ethernet MAC addresses of all but one of your computers.

Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband
modem. Some ISPs additionally restrict access to the MAC address of a single computer connected to
that modem. If your ISP does this, configure your router to “clone” or “spoof” the MAC address from the
authorized computer.

Troubleshooting
116

Supplemental Information

This appendix includes technical information about your router.
The appendix covers the following topics:
•

Factory Settings on page 118

•

Technical Specifications on page 121

117

AC750 WiFi Router Model R6020

Factory Settings
You can reset the router to the factory default settings that are shown in the following table.
For more information about resetting the router to its factory settings, see Return the Router to Its Factory
Default Settings on page 85.
The following table shows the factory default settings for the router.

Table 4. Router factory default settings
Feature

Default Setting

Router login
User login URL

www.routerlogin.net (or www.routerlogin.com or 192.168.1.1)

User name (case-sensitive) admin
Default login password
(case-sensitive)

password

Internet connection
WAN MAC address

Use default hardware address.

WAN MTU size

Determined by the protocol that is used for the Internet connection (see
Manage the MTU Size on page 34)

Port speed

AutoSensing

Local network (LAN)
LAN IP address

192.168.1.1

Subnet mask

255.255.255.0

DHCP server

Enabled

DHCP range

192.168.1.2 to 192.168.1.254

DHCP starting IP address

192.168.1.2

DHCP ending IP address

192.168.1.254

DMZ

Disabled

Time zone

North America: Pacific Standard Time
Europe: GMT
Other continents: Varies by region

Time adjusted for daylight
saving time

Disabled

Supplemental Information
118

AC750 WiFi Router Model R6020

Table 4. Router factory default settings (Continued)
Feature

Default Setting

Firewall and WAN security
Inbound (communications Disabled (except traffic on port 80, the HTTP port)
coming in from the Internet)
Outbound (communications Enabled (all)
going out to the Internet)
Source MAC filtering

Disabled

IGMP proxying

Disabled

VPN pass-through

Enabled

SIP ALG

Enabled

NAT filtering

Secured

Main WiFi network
WiFi communication

Enabled

SSID name

See the router label.

Security

WPA2-PSK (AES)

WiFi passphrase

See the router label.

Country/region

North America: United States
Europe: Europe
Other continents: Varies by region

RF channel

The available channels depend on the region.

Transmission speed

Auto
Note that throughput can vary: Network conditions and environmental factors,
including volume of network traffic, building materials and construction, and
network overhead, affect the data throughput rate.

Operating mode

Up to 300 Mbps at 2.4 GHz
Up to 433 Mbps at 5 GHz

Transmit power

100%, nonconfigurable

Guest WiFi network
WiFi communication

Disabled

SSID name

2.4 GHz band: NETGEAR_Guest
5 GHz band: NETGEAR-5G_Guest

Supplemental Information
119

AC750 WiFi Router Model R6020

Table 4. Router factory default settings (Continued)
Feature

Default Setting

Security

None (open network)

Allow guests to access main Disabled
network
General WiFi settings
Radio transmission power

100%, nonconfigurable

20/40 MHz coexistence

Enabled

Fragmentation length

2346

CTS/RTS threshold

2347

Preamble mode

Long Preamble

WPS
WPS capability

Enabled

Router’s PIN

Enabled. See the router web interface (select ADVANCED > Advanced
Setup > Advanced Wireless Settings).

Keep existing wireless
settings

Enabled

Supplemental Information
120

AC750 WiFi Router Model R6020

Technical Specifications
The following table shows the technical specifications for the router.

Table 5. Router specifications
Feature

Description

Data and routing protocols

TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, Dynamic DNS, UPnP, and SMB

Power adapter

North America: 120V, 60 Hz, input
All regions: 12V @ 1.0A output

Dimensions

Dimensions: 173 x 142 x 39 mm (6.8 x 5.5 x 1.5 in.)

Weight

Weight: 250 g (0.55 lbs)

Operating temperature

0° to 40°C (32º to 104ºF)

Operating humidity

90% maximum relative humidity, noncondensing

Electromagnetic emissions

FCC Part 15 Class B

LAN

Four RJ-45 ports supporting 10/100BASE-T

WAN

One RJ-45 port supporting 10/100BASE-T

WiFi

Maximum WiFi signal rate complies with the IEEE 802.11 standard.
Note that the maximum wireless signal rate is derived from IEEE Standard
802.11 specifications. Actual throughput can vary. Network conditions and
environmental factors, including volume of network traffic, building materials
and construction, and network overhead, lower actual data throughput rate.

Radio data rates

Auto-rate sensing

Data encoding standards

IEEE 802.11 b/g/n 2.4 GHz
IEEE 802.11 a/n/ac 5.0 GHz

Maximum computers per WiFi Limited by the amount of WiFi network traffic generated by each node
network
(typically 50–70 nodes)

Supplemental Information
121

AC750 WiFi Router Model R6020

Table 5. Router specifications (Continued)
Feature

Description

Operating frequency range

2.4 GHz band
•

US: 2.412–2.462 GHz

•

Europe: 2.412–2.472 GHz

•

Australia: 2.412–2.472 GHz

•

China: 2.412–2.472 GHz

5 GHz band

802.11 security

•

US: 5.18–5.24 + 5.745–5.825 GHz

•

Europe: 5.18–5.24 GHz

•

Australia: 5.18–5.24 + 5.745–5.825 GHz

•

China: 5.18–5.24 + 5.745–5.825 GHz

WPA2-PSK, WPA-PSK, WPA/WPA2 (mixed mode), and WEP

Supplemental Information
122

Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.4
Linearized                      : No
Subject                         : 
Author                          : 
Copyright                       : September 2017
Language                        : en
Trapped                         : False
Create Date                     : 2017:09:28 22:20:01Z
Modify Date                     : 2017:09:28 22:20:01Z
Page Count                      : 122
Page Mode                       : UseOutlines
Format                          : application/pdf
Title                           : AC750 WiFi Router
Description                     : 
Creator                         : 
Keywords                        : 
Producer                        : XEP 4.22 build 2013
Creator Tool                    : Unknown

EXIF Metadata provided by EXIF.tools

AC750 WiFi Router NTG R6020 100AUS

Navigation menu

Versions of this User Manual:

Views

Navigation