User Manual
User Guide
[UG template version 13a]
C6725
TOC i
Table of Contents
Get Started ................................................................................................................................ 1
Your Phone at a Glance ...................................................................................................... 1
Set Up Your Phone ............................................................................................................. 1
Charge Your Phone Wirelessly .................................................................................... 3
Your SIM Card ............................................................................................................. 4
Activate Your Phone ........................................................................................................... 5
Set Up Voicemail ................................................................................................................ 5
Account Information and Help ................................................................................... 6
Account Passwords ........................................................................................... 6
Manage Your Account ................................................................................................. 7
Support Services ............................................................................................... 7
Phone Basics ............................................................................................................................. 9
Your Phone’s Layout ........................................................................................................... 9
Smart Sonic Receiver ........................................................................................................11
Turn Your Phone On and Off .............................................................................................12
Turn Your Screen On and Off ............................................................................................12
Touchscreen Navigation ....................................................................................................13
Your Home Screen ............................................................................................................17
Home Screen Overview ..............................................................................................17
Change the Home Screen Mode .................................................................................19
Customize the Home Screen ......................................................................................19
Quick Settings Panel ..................................................................................................24
Status Bar ..........................................................................................................................24
Enter Text ..........................................................................................................................25
Touchscreen Keyboards .............................................................................................25
Swype .........................................................................................................................26
Google Keyboard ........................................................................................................29
Google Voice Typing ..................................................................................................31
Tips for Editing Text ....................................................................................................32
Phone Calls ..............................................................................................................................33
TOC ii
Make Phone Calls ..............................................................................................................33
Call Using the Phone Dialer ........................................................................................33
Call from Call Logs .....................................................................................................33
Call from Contacts ......................................................................................................34
Call a Number in a Text Message ...............................................................................34
Call Emergency Numbers ...........................................................................................34
Call Numbers with Pauses ..........................................................................................35
Call Using the Plus (+) Code .......................................................................................35
Call Using Internet Calling ..........................................................................................36
Receive Phone Calls ..........................................................................................................37
Voicemail ...........................................................................................................................37
Voicemail Setup ..........................................................................................................37
Voicemail Notification .................................................................................................38
Retrieve Your Voicemail Messages ............................................................................38
Visual Voicemail ................................................................................................................39
Set Up Visual Voicemail..............................................................................................39
Review Visual Voicemail .............................................................................................40
Listen to Multiple Voicemail Messages .......................................................................40
Compose a Visual Voicemail Message .......................................................................40
Visual Voicemail Options ............................................................................................41
Configure Visual Voicemail Settings ...........................................................................42
Change Your Main Greeting via the Voicemail Menu ..................................................43
Edit the Display Name via the Voicemail Menu ...........................................................43
Phone Call Options ............................................................................................................43
In-call Options .............................................................................................................44
Caller ID .....................................................................................................................45
Call Waiting ................................................................................................................45
3-Way Calling .............................................................................................................45
Call Forwarding ..........................................................................................................46
Call Logs ............................................................................................................................46
Call Settings ......................................................................................................................47
Voicemail Settings ......................................................................................................47
North American Dialing ...............................................................................................48
TOC iii
International Dialing ....................................................................................................48
TTY Mode ...................................................................................................................48
Contacts....................................................................................................................................50
Get Started with People .....................................................................................................50
Access Contacts .........................................................................................................50
The Contacts List ........................................................................................................50
Contacts List Options ..................................................................................................51
Display Options ..........................................................................................................52
Add a Contact ....................................................................................................................53
Save a Phone Number .......................................................................................................53
Edit a Contact ....................................................................................................................54
Add or Edit Information for a Contact ..........................................................................54
Assign a Stored Picture to a Contact ..........................................................................54
Assign a New Picture to a Contact ..............................................................................55
Assign a Ringtone to a Contact...................................................................................55
Assign a Vibration to a Contact ...................................................................................55
Add a Contact to Favorites .........................................................................................56
Send a Contact’s Call to Voicemail .............................................................................56
Add a Contact Widget to the Home Screen.................................................................56
Delete a Contact .........................................................................................................56
Add a Group Contact .........................................................................................................57
Edit a Group Contact .........................................................................................................57
ICE (In Case of Emergency) ..............................................................................................58
ICE Contacts ..............................................................................................................58
Personal Information ...................................................................................................58
Synchronize Contacts ........................................................................................................59
Share a Contact .................................................................................................................59
Accounts and Messaging ..........................................................................................................61
Gmail / Google ...................................................................................................................61
Create a Google Account ............................................................................................61
Sign In to Your Google Account ..................................................................................62
Access Gmail ..............................................................................................................62
Send a Gmail Message ..............................................................................................62
TOC iv
Read and Reply to Gmail Messages ...........................................................................63
Email .................................................................................................................................64
Add an Email Account ................................................................................................64
Add a Corporate Account ............................................................................................65
Compose and Send Email ..........................................................................................66
View and Reply to Email .............................................................................................67
Manage Your Email Inbox ...........................................................................................67
General Email Settings ...............................................................................................67
Email Account Settings ...............................................................................................68
Delete an Email Account.............................................................................................69
Text and Multimedia Messaging.........................................................................................70
Send a Text Message .................................................................................................70
Send a Multimedia Message (MMS) ...........................................................................71
Save and Resume a Draft Message ...........................................................................72
New Messages Notification .........................................................................................72
Manage Message Conversations ................................................................................73
Text and MMS Options ...............................................................................................76
Set Emergency Alerts .................................................................................................77
Social Networking Accounts ...............................................................................................78
Facebook ....................................................................................................................78
Google+ ......................................................................................................................79
YouTube .....................................................................................................................79
Apps and Entertainment ............................................................................................................81
Google Play Store ..............................................................................................................81
Find and Install an App ...............................................................................................81
Create a Google Wallet Account .................................................................................82
Google Play Store Menu Options ................................................................................82
Request a Refund for a Paid App ...............................................................................83
Open an Installed App ................................................................................................83
Uninstall an App .........................................................................................................83
Get Help with Google Play ..........................................................................................84
Navigation ..........................................................................................................................84
Google Maps ..............................................................................................................85
TOC v
Music .................................................................................................................................87
Google Play Music App ..............................................................................................87
Google Play Movies & TV App ...........................................................................................88
Google Play Books App .....................................................................................................89
Google Play Newsstand App .............................................................................................89
ID .............................................................................................................................90
Install Your ID Pack ....................................................................................................90
Switch ID Packs ..........................................................................................................90
Zone ........................................................................................................................91
Web and Data ...........................................................................................................................92
Wi-Fi ..................................................................................................................................92
Turn Wi-Fi On and Connect to a Wireless Network .....................................................92
Check the Wireless Network Status ............................................................................93
Connect to a Different Wi-Fi Network ..........................................................................93
Connections Optimizer .......................................................................................................93
Data Services ....................................................................................................................94
Launch a Web Connection ..........................................................................................94
Data Connection Status and Indicators .......................................................................95
Virtual Private Networks (VPN) ..........................................................................................95
Prepare Your Phone for VPN Connection ...................................................................95
Set Up Secure Credential Storage ..............................................................................95
Add a VPN Connection ...............................................................................................96
Connect to or Disconnect from a VPN ........................................................................96
Browser .............................................................................................................................97
Launch the Web Browser............................................................................................97
Learn to Navigate the Browser ...................................................................................97
Browser Menu ............................................................................................................98
Select Text on a Web Page ........................................................................................99
Go to a Specific Website........................................................................................... 100
Adjust Browser Settings ............................................................................................ 100
Create Website Settings ........................................................................................... 102
Reset the Browser to Default .................................................................................... 103
Set the Browser Home Page .................................................................................... 103
TOC vi
Create Bookmarks .................................................................................................... 103
Create a New Homepage ......................................................................................... 104
Add Bookmarks to Your Home Screen ..................................................................... 104
Portable Wi-Fi Hotspot ..................................................................................................... 104
Camera and Video .................................................................................................................. 107
Take Pictures ................................................................................................................... 107
Open or Close the Camera ....................................................................................... 107
Viewfinder Screen..................................................................................................... 107
Take a Picture .......................................................................................................... 108
Camera Review Screen ............................................................................................ 109
Record Videos ................................................................................................................. 110
Camera and Video Camera Settings ................................................................................ 110
View Pictures and Videos Using Gallery .......................................................................... 113
Open or Close Gallery .............................................................................................. 114
View Pictures and Videos ......................................................................................... 114
Zoom In or Out on a Picture ...................................................................................... 114
Watch Video ............................................................................................................. 115
Work with Pictures ........................................................................................................... 115
Picture Options Menu ............................................................................................... 115
Share Pictures and Videos............................................................................................... 117
Send Pictures or Videos by Email ............................................................................. 118
Send a Picture or Video by Multimedia Message ...................................................... 118
Send Pictures or Videos Using Bluetooth ................................................................. 119
Share Pictures and Videos on Facebook .................................................................. 119
Share Pictures and Videos on Google+ .................................................................... 119
Share Pictures on Picasa .......................................................................................... 120
Share Videos on YouTube ........................................................................................ 120
Tools and Calendar ................................................................................................................. 121
Calendar .......................................................................................................................... 121
Add an Event to the Calendar ................................................................................... 121
Invite Guests to Your Calendar Event ....................................................................... 122
Calendar Event Alerts ............................................................................................... 122
View Calendar Events .............................................................................................. 123
TOC vii
Erase Calendar Events ............................................................................................. 124
Show or Hide Calendars ........................................................................................... 125
Choose Google Calendars to Synchronize With Your Phone .................................... 125
Clock ............................................................................................................................... 126
Alarm ........................................................................................................................ 126
Stopwatch ................................................................................................................. 127
Timer ........................................................................................................................ 128
World Clock .............................................................................................................. 128
Calculator ........................................................................................................................ 128
Flashlight ......................................................................................................................... 129
Sound Recorder ............................................................................................................... 129
MagniFont ........................................................................................................................ 130
Voice Services ................................................................................................................. 130
Automatic Speech Recognition (ASR) ...................................................................... 131
Voice Search ............................................................................................................ 132
Eco Mode ........................................................................................................................ 132
Bluetooth ......................................................................................................................... 133
Turn Bluetooth On or Off........................................................................................... 133
The Bluetooth Settings Menu .................................................................................... 133
Change the Device Name ......................................................................................... 133
Connect a Bluetooth Headset or Car Kit ................................................................... 134
Reconnect a Headset or Car Kit ............................................................................... 134
Disconnect or Unpair from a Bluetooth Device .......................................................... 135
Send and Receive Information Using Bluetooth ........................................................ 135
Near Field Communication (NFC) Technology ................................................................. 137
microSD Card .................................................................................................................. 138
Insert a microSD Card .............................................................................................. 138
Remove a microSD Card .......................................................................................... 138
View the microSD Card Memory ............................................................................... 139
Format the microSD Card ......................................................................................... 139
Unmount the microSD Card ...................................................................................... 139
Use the Phone’s microSD Card as a USB Drive ....................................................... 139
Transfer Files Between Your Phone and a Computer ...................................................... 140
TOC viii
Update Your Phone ......................................................................................................... 141
Update Your Phone Firmware .................................................................................. 141
Update Your Profile .................................................................................................. 142
Update Your PRL ..................................................................................................... 142
Update Kyocera Software ......................................................................................... 143
Settings ................................................................................................................................... 144
Wi-Fi Settings .................................................................................................................. 144
Bluetooth Settings ............................................................................................................ 145
MaxiMZR Settings ........................................................................................................... 145
Data Usage Settings ........................................................................................................ 145
More Settings................................................................................................................... 146
Airplane Mode .......................................................................................................... 146
VPN Settings ............................................................................................................ 146
Tethering & Portable Hotspot Settings ...................................................................... 147
NFC Settings ............................................................................................................ 147
Android Beam ........................................................................................................... 147
Mobile Networks ....................................................................................................... 148
Roaming ................................................................................................................... 148
Home Screen Mode ......................................................................................................... 151
Sound Settings ................................................................................................................ 151
Volumes ................................................................................................................... 151
Phone Ringtone ........................................................................................................ 151
Vibration Pattern ....................................................................................................... 152
Vibrate when Ringing ................................................................................................ 152
Persistent Alerts ....................................................................................................... 152
Default Notification Sound ........................................................................................ 152
Dial Pad Touch Tones .............................................................................................. 153
Touch Sounds .......................................................................................................... 153
Screen Lock Sound .................................................................................................. 153
Vibrate on Touch ...................................................................................................... 153
Hearing Aid ............................................................................................................... 153
Display Settings ............................................................................................................... 153
Brightness ................................................................................................................ 153
TOC ix
Wallpaper ................................................................................................................. 154
Auto-Rotate Screen .................................................................................................. 154
Sleep ........................................................................................................................ 154
Daydream ................................................................................................................. 155
Font Size .................................................................................................................. 155
Key Backlight ............................................................................................................ 155
Display Battery Percentage ...................................................................................... 156
Wireless display ........................................................................................................ 156
Screen Proximity Safety............................................................................................ 156
Storage Settings .............................................................................................................. 156
Phone Memory ......................................................................................................... 156
Primary Storage ........................................................................................................ 157
SD Card .................................................................................................................... 157
Battery Settings ............................................................................................................... 157
PC Connection Settings ................................................................................................... 158
Apps Settings................................................................................................................... 158
Location Access ............................................................................................................... 159
Lock Screen Settings ....................................................................................................... 159
Screen Lock.............................................................................................................. 159
Disable the Screen Lock ........................................................................................... 161
Improve Face Matching ............................................................................................ 161
Liveness Check ........................................................................................................ 162
Automatically Lock .................................................................................................... 162
Power Button Instantly Locks .................................................................................... 162
Owner Information .................................................................................................... 162
Swipe Options .......................................................................................................... 162
Lock Screen Widgets ................................................................................................ 163
Security Settings .............................................................................................................. 163
Encrypt & Decrypt Data ............................................................................................ 163
Make Passwords Visible ........................................................................................... 164
Device Administrators ............................................................................................... 164
Unknown Sources..................................................................................................... 164
Verify Apps ............................................................................................................... 164
TOC x
Credential Storage .................................................................................................... 165
Language & Input Settings ............................................................................................... 165
Language ................................................................................................................. 165
Spell Checker ........................................................................................................... 165
Personal Dictionary ................................................................................................... 166
Default Text Input ..................................................................................................... 166
Google Keyboard Settings ........................................................................................ 166
Swype Keyboard Settings ......................................................................................... 167
Google Voice Typing Settings ................................................................................... 168
Voice Search ............................................................................................................ 169
Text-to-Speech Output ............................................................................................. 169
Pointer Speed ........................................................................................................... 170
Back Up and Reset Phone ............................................................................................... 170
Accounts .......................................................................................................................... 171
Date & Time Settings ....................................................................................................... 171
Accessibility Settings ....................................................................................................... 172
TalkBack ................................................................................................................... 172
Magnification Gestures ............................................................................................. 172
Large Text ................................................................................................................ 172
Power Button Ends Call ............................................................................................ 173
Auto-Rotate Screen .................................................................................................. 173
Speak Passwords ..................................................................................................... 173
Accessibility Shortcut ................................................................................................ 173
Text-to-Speech Output ............................................................................................. 173
Touch & Hold Delay .................................................................................................. 173
Activate This Device ........................................................................................................ 174
About Phone .................................................................................................................... 174
4G settings ............................................................................................................... 174
Status ....................................................................................................................... 174
Legal Information ...................................................................................................... 174
System Update ................................................................................................................ 174
Copyright Information .............................................................................................................. 176
Index ....................................................................................................................................... 177
Get Started 1
Get Started
The following topics give you all the information you need to set up your phone and service the
first time.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.
Set Up Your Phone
You must first install and charge the battery to begin setting up your phone.
Get Started 2
1. Install the battery.
Insert your fingernail into the slit at the bottom of the battery compartment cover and
lift the cover up gently.
Insert the battery, contacts end first, and gently press the battery into place.
Replace the battery compartment cover and press down firmly on all sides of the
back cover as shown by the arrows in the figure to make sure all the tabs are seated
and there are no gaps around the cover.
Note: When you insert the battery, your phone may power on automatically.
2. Charge your battery.
Plug the smaller end of the USB cable into the charger/accessory jack on the bottom
of your phone.
Get Started 3
Plug the other end of the USB cable into the charger, and then plug the charger into
an electrical outlet.
Note: Your phone’s battery should have enough charge for the phone to turn on and find a
signal, run the setup application, set up voicemail, and make a call. You should fully charge the
battery as soon as possible.
3. Press and hold the Power button to turn the phone on.
If your phone is activated, it will turn on, search for service, and begin the setup
process.
If your phone is not yet activated, see Activate Your Phone for more information.
Charge Your Phone Wirelessly
Your phone supports the PMA standard via a wireless charging accessory (sold separately).
Follow the steps below to charge your phone wirelessly.
Important: Use only wireless chargers that are approved by the manufacturer of your phone.
1. Place your phone on the wireless charger, ensuring that the charging area of your phone
touches the charging area of your wireless charger.
2. When you see "Wireless charging" on the status bar, slide down the status bar to display
the Notifications panel, and then touch Wireless charging.
3. Your phone will display a wireless charging screen instructing you to make sure the
screen logo is directly above the charging device center emblem.
Get Started 4
4. Your phone shows battery charging status as it charges. When charging is complete,
remove your phone from the charger.
Note: Your phone will not charge correctly unless it is placed within the charging area.
Note: Make sure there is nothing between your phone and the charger. For more information on
wireless charging, see the user guide of your wireless charger.
Your SIM Card
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card. If you need to
reinstall your SIM card, follow the instructions below.
Note: The SIM included contains information specific to your phone and should be retained with
the phone.
1. Insert your fingernail into the slit at the bottom of the battery cover and lift the cover up
gently.
2. Remove the battery. You will see two slots just above the battery compartment. The
bottom slot is the SIM card slot; the upper slot is for the microSD card.
3. Hold the SIM card so that the metal contacts on the SIM card face down and the cut off
corner points to the upper-left corner of your phone.
4. Gently slide the SIM card into the SIM card slot until it stops.
5. Replace the battery and the battery cover.
Get Started 5
Activate Your Phone
Follow the instructions below to activate your phone if it has not already been activated.
Depending on your account or how and where you purchased your phone, it may be ready to
use or you may need to activate it on your account.
● If you purchased your phone at a Store, it is probably activated and ready to use.
● If you received your phone in the mail and it is for a new account or a new line of
service, it is designed to activate automatically.
When you turn the phone on for the first time, you should see a Hands Free
Activation screen, which may be followed by a PRL Update screen and a Firmware
Update screen. Follow the onscreen instructions to continue.
● If you received your phone in the mail and you are activating a new phone for an existing
number on your account (you’re swapping phones), you can activate on your computer
online or directly on your phone.
Activate on your computer:
• Go to com/activate and complete the online instructions to activate your
phone.
Activate on your phone:
• Turn on your new phone. (Make sure the old one is turned off.) Your phone will
automatically attempt Hands-Free Activation.
• If an error occurs, touch Activate to override auto-activation and start the manual
activation wizard.
• Follow the onscreen prompts to complete the activation process.
To confirm activation, make a phone call. If your phone is still not activated, visit
com/support for assistance. If you do not have access to the Internet, call
Customer Service at 1-888-211-4727 from another phone.
Tip: Do not press the Power button while the phone is being activated. Pressing the Power
button cancels the activation process.
Note: If you are having any difficulty with activation, visit com/support.
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
Get Started 6
1. Touch > > Dialpad tab.
2. Touch and hold to dial your voicemail number.
3. Follow the system prompts to:
Create your password.
Record your name announcement.
Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
For more information about voicemail, see Voicemail or Visual Voicemail.
Account Information and Help
Find out about account passwords and information about managing your account and finding
help.
Account Passwords
You will need to create passwords to protect access to your personal account information, your
voicemail account, and your data services account. As a customer, you enjoy unlimited
access to all your information.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to com/ (Click Sign in/Register and then click Sign up now! to get
started.) If you are not the account owner (if someone else receives the bill for your
service), you can get a sub-account password at com/
Voicemail Password
You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail
for more information on your voicemail password.
Data Services Password
With your phone, you may elect to set up an optional data services password to control
access and authorize purchases.
For more information, or to change your passwords, sign on to com/
Get Started 7
Manage Your Account
Manage your account from your computer, your phone, or any other phone.
Online: com/
● Access your account information.
● Check your minutes used (depending on your service plan).
● View and pay your bill.
● Enroll in online billing and automatic payment.
● Purchase accessories.
● Shop for the latest phones.
● View available service plans and options.
● Learn more about data services and other products like games, ringtones, screen savers,
and more.
From Your Phone
1. Touch > > Dialpad tab.
2. Do any of the following:
Touch to check minute usage and account balance.
Touch to make a payment.
Touch to access a summary of your service plan or get
answers to other questions.
From Any Other Phone
● Customer Service: 1-888-211-4727.
● Business Customer Service: 1-888-788-4727.
Support Services
411 and Operator Services let you easily access information and calling assistance
from your phone.
Get Started 8
411
411 gives you access to a variety of services and information, including residential,
business, and government listings; movie listings or showtimes; driving directions, restaurant
reservations, and major local event information. You can get up to three pieces of information
per call, and the operator can automatically connect your call at no additional charge.
There is a per-call charge to use 411, and you will be billed for airtime.
■ Touch > > Dialpad tab, and then touch .
Operator Services
Operator Services provides assistance when you place collect calls or when you place
calls billed to a local telephone calling card or third party.
■ Touch > > Dialpad tab, and then touch .
For more information or to see the latest in products and services, visit us online at
com/
Phone Basics 9
Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The illustrations and descriptions below outline your phone’s basic layout.
Phone Basics 10
Key Functions
● LED Indicator displays a phone notification, charging status, or alert.
● Proximity Sensor and Light Sensor detects how close an object is to the surface of
the screen. This is typically used to detect when your face is pressed against the screen,
such as during a phone call. It also automatically turns off the keyboard backlight and
brightens the display when you are in sunlight or a bright room, and turns on the
keyboard backlight and dims the display in darker places.
While talking on the phone, the sensor detects talk activity and locks the keypad to
prevent accidental keypresses.
● Smart Sonic Receiver (Internal) lets you hear the caller and automated prompts. See
Smart Sonic Receiver.
● Back Key lets you return to the previous screen, or close a dialog box, options
menu, the Notifications panel, or onscreen keyboard.
● Home Key returns you to the Home screen.
● Recent apps Key allows you to open a list of thumbnail images of apps you have
worked with recently.
● Touchscreen displays all the information needed to operate your phone. Also provides
one-touch access to all of your features and applications.
● Self Camera Lens takes pictures and records videos while facing the screen, and
allows you to video conference.
● Headset Jack allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
● Power Button lets you turn the phone on or off or turn the screen on or off, or switch
your phone to silent mode, vibration mode, or airplane mode.
● Charger/Accessory Jack allows you to connect the micro-USB cable (included) to
charge the battery or to transfer files to and from a computer.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
● Primary Microphone transmits your voice and ambient sound during voice calls, voice
recordings and videos.
● Volume Button allows you to adjust the ringtone or media volume when you are not on
a call, or adjust the voice volume during a call.
● Camera Button lets you activate the camera and video camera, and take pictures and
videos.
Phone Basics 11
● Speaker lets you hear the different ringtones and sounds. The speaker also lets you
hear the caller’s voice in speakerphone mode.
● Internal Antennas facilitate reception and transmission. To maximize performance, do
not obstruct while using the phone.
● Back Camera Lens lets you take pictures and videos.
● Camera Flash helps illuminate subjects in low-light environments when taking a picture
or recording a video. It can also work as a flashlight. See Flashlight.
● microSD Card Slot (Internal) allows you to insert an optional microSD card to support
external memory.
● SIM Card Slot (Internal) allows you to insert a SIM card.
● Secondary Microphone suppresses background noise improving audio quality for the
other party during voice calls except in speakerphone mode.
Note: Your phone comes with the SIM card preinstalled.
Note: The SIM card slot and a microSD card slot are located just above the battery
compartment. The bottom slot is the SIM card slot; the upper slot is for the microSD card.
● Wireless Charging Area allows you to charge wirelessly using an optional PMA-
enabled Wireless Charging device. See Charge Your Phone Wirelessly.
Smart Sonic Receiver
Smart Sonic receiver transmits sound through vibrations on your phone’s display screen. Place
your ear around the internal receiver and adjust the position of the phone to find the best
hearing point depending on the surrounding environment.
Phone Basics 12
Note: Do not cover the microphones during a call. Do not apply any sheet or sticker to the
display area as it may compromise the hearing quality.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power button for three seconds.
Turn Your Phone Off
1. Press and hold the Power button to open the phone options menu.
2. Touch Power off > OK to turn the phone off.
Turn Your Screen On and Off
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and
unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power button. Pressing the Power button again
or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of
time when you leave it idle. You will still be able to receive messages and calls while the
phone’s screen is off.
Phone Basics 13
Note: For information on how to adjust the time before the screen turns off, see Sleep.
Turn the Screen On
1. To turn the screen on, press the Power button.
2. Touch and hold on the screen, and swipe the screen towards the Start icon .
You can disable the screen lock or select a different type of lock feature. See Screen
Lock.
Tip: Three frequently used application shortcuts are provided on the default lock screen; the
Phone application, the Messaging application, and the Camera application. Swipe the screen
toward any of these shortcuts to immediately open and use its application. To customize the
lock screen application shortcuts, see Swipe Options.
Touchscreen Navigation
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Warning: Do not touch with a pen or stylus. It may damage the touch screen.
Touch
When you want to type using the onscreen keyboard, select items onscreen such as application
and settings icons, or press onscreen buttons, simply touch them with your finger.
Phone Basics 14
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch
and hold the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Phone Basics 15
Drag
To drag, press and hold your finger with some pressure before you start to move your finger.
While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick
strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts
or message list.
Phone Basics 16
Rotate
For most screens, you can automatically change the screen orientation from portrait to
landscape by turning the phone sideways. When entering text, you can turn the phone sideways
to bring up a bigger keyboard. See Touchscreen Keyboards for more details.
Note: The Auto-rotate screen check box needs to be selected for the screen orientation to
automatically change. Touch > > Settings > Display > Auto-rotate screen.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom
in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to
zoom in.)
Phone Basics 17
Your Home Screen
The home screen is the starting point for your phone’s applications, functions, and menus. You
can customize your home screen by adding application icons, shortcuts, folders, widgets, and
more.
Home Screen Overview
There are two different options for the Home screen on your phone, Easy mode and Standard
mode. By default, your phone is set to Standard mode. You can change the Standard mode to
the Easy mode from the Settings menu. See Change the Home Screen Mode.
Note: Instructions to perform tasks in this guide are based on the Standard mode and may
change depending on the software version on your phone.
Standard Mode
Standard experience for users who are familiar with Android. Your home screen extends
beyond the initial screen. Swipe the screen left or right to display additional screens. There are
up to six extended screens available, in addition to the main Home screen. If selected, your
Home screen will show as follows:
● Status Bar: Displays the time, notification, and phone status icons. Slide down to
display the notifications panel.
● Shortcut: Allows users to quickly launch applications.
Phone Basics 18
● Application Launcher: Touch to display available applications and widgets on the
phone.
● Favorites Tray: Contains up to five icons and appears on every home screen. You can
customize these icons except the application launcher icon in the middle.
● Screen Position Indicator: Indicates which home screen is displayed. Touch to access
each screen. The home screen icon shows the main home screen.
● Widget: Widget is a small program, designed usually to serve a single purpose, and
allows users to access quickly at-a-glance information or simple interactive functions.
● Folder: Allows users to organize screen items. You can store multiple application icons
as a group.
● Google Search Bar: Allows users to enter text or spoken keywords for a quick search
on the phone or on the Internet. Touch to enter text or touch the microphone icon to
speak your keyword.
Tip: Touch to return to the main home screen from any other screen.
Easy Mode
Easy mode is a simplified and easier experience for the first time smartphone user. Easy mode
has three home screens. The main home screen has non-removable buttons for the Phone,
Apps, and Alerts. You will also find six app shortcuts to choose from. Swipe the screen left or
touch to display additional screens. If selected, your main Home screen will show as
follows:
Phone Basics 19
● Status Bar: Displays the time, notification icons, and phone status icons. Slide down to
display the Notifications panel.
● Help Icon: Displays help for the Home screen, including how to add application
shortcuts or widgets.
● App Shortcuts: Offer quick and easy access to Camera, People, Messages, Settings,
Browser and Maps applications.
● Phone Icon: Opens the phone dialpad to make a call.
● Application Launcher: Touch to display available applications and widgets on the
phone.
● Alerts Icon: Opens the Notifications panel.
● Menu Icon: Opens a menu that allows you to customize your home screen.
● Screen Position Indicator: Indicates which home screen is displayed. The home
screen icon shows the main home screen.
● Google Search Bar: Allows you to enter text or spoken keywords for a quick search on
the phone or on the Internet. Touch to enter text or touch the microphone icon to speak
your keyword.
Tip: While on an extended screen, touch to return to the main home screen.
Change the Home Screen Mode
You can switch between easy mode and standard mode at any time. Follow the instructions
below.
1. Touch > > Settings > Home mode.
2. Choose a mode and touch Apply.
3. Touch OK to confirm.
Customize the Home Screen
Learn how to, add, move, or remove items from the home screen.
Manage Your Home Screens
In addition to the main home screen, your phone has extended home screens to provide more
space for adding icons, widgets, and more. Touch and then drag across the screen to move
from the main screen to an extended screen. There are up to six extended screens available in
addition to the main Home screen.
Phone Basics 20
1. Lightly pinch any home screen with your thumb and index finger to display the home
screen thumbnails.
2. The following options are available:
Touch a thumbnail of the home screen you want to open.
If you are not already using the maximum number of screens for your phone, you
can add more screens by touching . You can have up to seven home screens in
total.
Touch and hold a thumbnail and drag it to rearrange the positions of the home
screens. Release the thumbnail where you want to place it.
Touch and hold a thumbnail, drag it to “X Remove” and release it when it turns red to
delete the home screen. The main home screen cannot be deleted.
Touch the home icon at the top of each screen to set the screen as the main home
screen.
3. Touch Done.
Add App Shortcuts or Widgets to the Home Screen
1. Touch on the favorites tray.
2. Slide the Apps or Widgets screens to find the item you want to add to the home screen.
Phone Basics 21
3. Touch and hold the app icon or a widget and drag it to "Add to Home Screen" at the top
of the screen.
4. Move your finger to find the place to add it to. The blue frames which appear on the
screen indicate where you might place the item.
5. Release your finger.
– or –
1. Touch and hold an empty area on a home screen.
2. Slide the Apps or Widgets screens to find the item you want to add to the home screen.
3. Touch and hold the app icon or a widget and drag it to a home screen thumbnail where
you want to add it.
Tip: You can also select a home screen thumbnail where you want the app icon or a widget to
appear, and then simply tap on the app or widget icon.
Move or Remove Items on the Home Screen
■ Touch and hold the item you want to move or remove from the home screen.
To move the item, drag it to a new area and release it.
To remove the item, drag it to “X Remove” at the top of the screen and release it
when it turns red.
Favorites Tray
The favorites tray holds up to five icons and appears on every home screen. You can replace
those icons, except the application launcher icon in the center of the tray.
To add a new icon to the favorites tray:
1. Remove the current icon on the tray.
Drag the icon out of the favorites tray, either onto the main screen or to "X Remove."
2. Touch and hold an app icon and drag it to the favorites tray.
3. Release your finger.
Use Folders
You can use folders to organize the apps on your Home screens.
To create folders:
Phone Basics 22
■ Touch and hold an app icon and drag it over another to create a new folder containing
both apps. A new folder icon appears.
You can now drag more apps to the folder if you wish.
To add more apps to the folders:
1. Touch a folder icon and touch Add in the top-right corner.
2. Swipe left or right to browse through the available Apps page and place checkmarks on
those apps you want to put in the folder.
3. Touch Done to complete the process.
To manage folders:
1. Touch a folder icon you want to manage.
2. The following options are available:
Touch the Unnamed Folder field. The keyboard opens and you can name the folder.
To rename it, touch the name.
Drag the app out of the folder and drop it anywhere on the home screen to remove it.
Drag the app to "X Remove" at the top of the screen to remove it from the home
screen.
Tip: App folders can be deleted just like any other icon on the Home screen. Touch and hold a
folder icon, then drag it to "X Remove" at the top of the screen.
Change Wallpaper
Select and assign your phone’s background wallpaper.
1. Touch and hold an empty area on a home screen.
2. Touch Wallpapers, and select one of the following options:
Gallery to set a saved picture in Gallery. Select an album, select an image and use
the crop tool to resize it. Touch SAVE when you are finished.
Live Wallpapers to set a live wallpaper. Select an image and touch Set wallpaper.
Wallpapers to set a preset wallpaper. Slide the small image on the screen sideways
to see available options. Select an image and touch Set wallpaper.
ID wallpapers to set an ID wallpaper. Select an image included in your ID pack and
touch Set wallpaper.
Phone Basics 23
Photos to use saved or taken pictures on your phone. Touch to select a picture, and
crop it before setting it as wallpaper. Touch Done when you are finished.
Use Clock & Weather Widget on the Home Screen
Your Clock & Weather widget can display multiple times and weather information.
To retrieve the current weather information:
1. Touch Tap to start on the widget.
2. Touch the Refresh icon on the right end of widget. Your current weather information
will be displayed.
You will be prompted to enable the Location access settings if they are disabled.
Touch Enable location and touch Access to my location to turn location feature on.
Read the onscreen information and follow the instructions to proceed.
3. Touch to confirm that your location is displayed on the widget
To add a location:
1. Touch the weather image on the widget and touch > .
2. Enter a location in the Search location field and touch . The matching location(s) will
be listed.
3. Touch the location you want to add. The location is added to the location list.
To delete a location:
1. Touch the weather image on the widget and touch > .
2. Select the check box next to the location you want to delete.
Touch Select all to select all entries in the current list.
3. Touch Done.
To configure the settings:
1. Touch the weather image on the widget and touch .
2. The following options are available:
Temperature scale: Select Fahrenheit or Celsius.
Auto update: Select the frequency of auto update.
Phone Basics 24
Quick Settings Panel
The Quick Settings panel allows you easy access to common phone settings.
1. Drag down from the top of the screen to open the Notifications panel, and then touch the
Quick Settings icon at the top right.
– or –
Swipe down with two fingers from the top of any screen.
2. Touch a specific setting to open it.
You can touch the toggle icon to switch between notification panel and quick
settings panel.
Status Bar
The status bar at the top of the home screen provides phone and service status information on
the right side and notification alerts on the left. To view notification alerts, touch the status bar
and drag it down.
Status Icons
Icon
Status
Bluetooth® active
Wi-Fi® active
Vibrate
Silent
Network (roaming, full signal)
Network (full signal)
Network (no signal)
3G (data service)
4G LTE (data service)
Airplane mode
Alarm set
Phone Basics 25
Icon
Status
Battery (charging)
Battery (full charge)
Battery (discharged)
Notification Icons
Icon
Notification
GPS active
Missed call
New email
New Gmail
New message
Event
Music playing
USB connection
Alarm
Keyboard active
Downloading
Enter Text
You can type on your phone using one of the available touchscreen keyboards.
Touchscreen Keyboards
Your phone offers you a choice of two touchscreen keyboards for entering text. The keyboard
appears automatically onscreen when you touch a text entry field and can be used in either
portrait or landscape mode. You can also use the Google voice typing option to enter text using
your voice (see Google Voice Typing for details).
The methods available include:
Phone Basics 26
● Google Keyboard lets you use a traditional QWERTY setup to enter text. Additional
options expand your ability to enter text faster and more accurately. See Google
Keyboard for details.
● Google voice typing provides a voice-to-text interface.
● Swype lets you enter letters and words in one continuous motion by swiping your finger
across the letters. See Swype for details.
Note: Swype is selected as a default keyboard.
To select a keyboard from Settings:
1. Touch > > Settings > Language & input > Default.
2. Touch Google Keyboard or Swype.
To switch the keyboard when a keyboard is displayed:
1. Drag down from the top of the screen to open the Notifications panel and touch Choose
input method.
2. Touch Google Keyboard or Swype.
Swype
The Swype™ keyboard lets you enter words by drawing a path from letter to letter in one
continuous motion.
Phone Basics 27
Swype Keyboard Overview
Note: Key appearance may vary depending on the selected application or text field.
Phone Basics 28
Using Swype
1. From a screen where you can enter text, drag down from the top of the screen to open
the Notifications panel, and then touch Choose input method > Swype.
2. Swipe your finger continuously over the letters to form a word. As you swipe over letters,
words matching your pattern display at the top of the Swype keyboard. To enter a word,
lift your finger, or touch a word at the top of the keyboard.
Touch to select ABC mode. Touch to select Number & Symbol mode.
In ABC mode, touch to alter the capitalization:
(Unshifted) to enter all letters in a word lowercase.
(One-character-shifted) to capitalize only the first letter of a word.
(Caps Lock) to enter all letters in a word uppercase.
The Number & Symbol keyboards are in two layers. Touch to display the second
keyboard.
Some keys have alternate characters. In either mode, if a key displays an extra
character on the upper right corner, touch and hold the key to enter the character. Or,
touch and hold a key to call up a list of all the characters available on that key. Touch
the character you want to enter from the list.
Touch to switch to Google voice typing, to enter text by speaking.
For more information about using Swype and its additional capabilities, including using voice
entry and personalizing your Swype dictionary, touch and hold from the Swype keyboard
display, and then touch Help > How to Swype. You can also visit swype.com for more
information.
Phone Basics 29
Swype Settings
You can customize the Swype settings as you like.
■ Touch and hold on the Swype keyboard.
– or –
Touch > > Settings > Language & input, and then touch next to
Swype.
– or –
When a keyboard is displayed, drag down from the top of the screen to open the
Notifications panel, and then touch Choose input method > Set up input method >
(next to Swype).
For more information about Swype settings, see Swype Keyboard Settings.
Google Keyboard
The Google Keyboard offers a traditional QWERTY keyboard setup for entering text by touching
keys (like on a computer), along with enhancements and options that allow you to enter text
faster and more accurately, such as continuous key input, personalized usage dictionaries, and
more.
Phone Basics 30
Google Keyboard Overview
Note: Key appearance may vary depending on the selected application or text field.
Using Google Keyboard
With Google Keyboard, it's easy to enter text, symbols, and numbers.
1. From a screen where you can enter text, drag down from the top of the screen to open
the Notifications panel, and then touch Choose input method > Google Keyboard.
2. Touch keys to enter text. While entering text, use the following options:
Touch to select ABC mode. Touch to select Number & Symbol mode.
In ABC mode, touch to alter the capitalization:
(Unshifted) to enter all letters in a word lowercase.
(One-character-shifted) to capitalize only the first letter of a word.
You can select the caps lock by double-touching or touching and holding or
to make all letters in a word uppercase.
(Caps Lock) to enter all letters in a word uppercase.
Phone Basics 31
In Number & Symbol mode, touch to display more symbols.
If you make a mistake, touch to delete incorrect characters. Touch and hold
to delete a whole word or field.
Some keys have alternate characters. In either mode, if a key displays an extra
character at the upper right corner, touch and hold the key to enter the character. Or,
touch and hold a key to call up a list of all the characters available on that key. Touch
the character you want to enter from the list.
Touch to switch to Google voice typing, to enter text by speaking.
Google Keyboard Settings
You can customize the Google Keyboard settings as you like.
■ On the Google Keyboard, touch and hold the key immediately left to the space key and
touch Google Keyboard Settings.
– or –
Touch > > Settings > Language & input, and then touch next to
Google Keyboard.
– or –
When a keyboard is displayed, drag down from the top of the screen to open the
Notifications panel, and then touch Choose input method > Set up input methods >
(next to Google Keyboard).
For more information about Google Keyboard settings, see Google Keyboard Settings.
Google Voice Typing
Google voice typing uses Google voice recognition to convert speech to text.
Use Google Voice Typing to Enter Text
When using this feature, you can use your voice instead of typing text.
1. From a screen where you can enter text, drag down from the top of the screen to open
the Notifications panel, and then touch Choose input method > Google voice typing.
2. Say the text you wish to enter into the microphone.
If the text is incorrect, touch DELETE.
Phone Basics 32
3. Once you have completed entering your text, touch .
Tip: You can quickly assign Google voice typing from the keyboard. Touch the microphone icon
to turn on voice typing.
Google Voice Typing Settings
You can customize the Google voice typing settings as you like.
1. Touch > > Settings > Language & input, and then check the Google
voice typing check box.
2. Touch next to Google voice typing to configure its settings.
For more information about Google voice typing settings, see Google Voice Typing Settings.
Tips for Editing Text
Your phone gives you many options to make entering text easier, including copying, cutting, and
pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and
more.
1. In a text entry field, touch and hold the text body.
2. Selection tabs appear and the currently selected words or characters are highlighted.
Drag the tabs to expand or reduce the range of the selected text.
3. Touch an onscreen option from the edit menu bar.
Select all: Highlights all the text in the field.
Cut: Removes the selected text and saves it to the clipboard.
Copy: Copies the selected text to the clipboard.
PASTE: Inserts the last copied or cut text into the current field.
Touch to close the edit menu bar.
Phone Calls 33
Phone Calls
With our wireless service and your phone’s calling features, you can enjoy clear phone calls
across the country.
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
1. Touch > > Dialpad tab to display the phone dialpad.
2. Touch the number keys on the dialpad to enter the phone number.
3. Touch to call the number.
4. To end the call, touch .
Call from Call Logs
The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. Touch > to display the phone app.
Phone Calls 34
2. Touch Call log tab to display the Call log list.
3. Touch the phone icon next to the number or contact to place a call.
For additional options, touch the name or number.
Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. Touch > to display the phone app.
2. Touch the Phone book tab to display the Contacts list. Your frequent contacts are
displayed at the top of the list.
Touch to search for your contact.
3. Touch the contact you want to place a call.
For additional information on Contacts, see Contacts.
Call a Number in a Text Message
While viewing a text message or email message, you can place a call to a number that is in the
body of the message.
1. Touch > > Messaging . If necessary, select a messaging or email account.
2. Touch the message with the phone number.
3. The Dialpad screen then opens, with the phone number automatically filled in and ready
to be dialed. To place the call, touch .
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
To call the 9-1-1 emergency number:
1. Touch > > Dialpad tab to display the phone dialpad.
2. Touch .
To call the 9-1-1 emergency number when the pattern screen lock, the facial screen lock, the
PIN screen lock or the password screen lock is on:
1. Touch Emergency call at the bottom of the lock screen.
2. Touch .
Phone Calls 35
Once an emergency call is placed, your phone will be in Emergency mode where non-
emergency calls cannot be made.
To exit Emergency mode:
■ Touch > Exit Emergency mode > Yes.
Enhanced 9-1-1 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing
E911 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to
calculate your approximate location. Depending on several variables, including availability and
access to satellite signals, it may take up to 30 seconds or more to determine and report your
approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call.
Some designated emergency call takers, known as Public Safety Answering Points (PSAPs),
may not be equipped to receive GPS location information from your phone.
Call Numbers with Pauses
You can dial phone numbers with pauses for use with automated systems, such as voicemail or
credit card billing numbers.
There are two types of pauses available on your phone:
● Add 2-sec pause: Automatically sends the next set of numbers after two seconds.
● Add wait: Sends the next set of numbers when you touch Yes in the pop-up window.
1. Touch > > Dialpad tab to display the phone dialpad.
2. Enter all or part of a number.
3. Touch > Add 2-sec pause or Add wait.
4. Enter additional numbers.
5. Touch to dial the number.
Call Using the Plus (+) Code
When placing international calls, Plus Code Dialing automatically enters the international access
code for your location (for example, 011 for international calls made from the U.S.).
1. Touch > > Dialpad tab to display the phone dialpad.
Phone Calls 36
2. Touch and hold until you see a “+” on the display screen.
3. Enter the country code and phone number, and then touch . The phone
automatically prepends the access code for international dialing, followed by the country
code and phone number.
Call Using Internet Calling
When Wi-Fi network is available, you can make and receive calls through an Internet calling
account.
Important: Calling a phone number using Internet calling may incur additional charges.
Add an Internet Calling Account
1. Touch > to display the phone app.
2. Touch > Call settings > SIP Accounts > ADD ACCOUNT.
3. Enter your account details and touch SAVE.
4. To set your phone to receive Internet calls on your added account, touch and select
the Receive incoming calls check box.
Note: This requires the phone to maintain a connection with a Wi-Fi data network, which
reduces the life of your phone’s battery.
Make an Internet Call
1. Touch > > People .
2. Touch a contact and then touch Internet call.
Internet Calling Setting
1. Touch > Phone .
2. Touch > Call settings > Use Internet calling.
3. Select an option:
For all calls when data network is available to use Internet calling for all calls
when Wi-Fi network is available
Only for Internet calls to use Internet calling only for calls to Internet calling
addresses.
Phone Calls 37
Ask for each call to ask each time you make a call.
Receive Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on
incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays
the caller ID icon, name, and phone number of the calling party. When you receive a phone call
from someone who is not stored in People, only the default caller ID icon and phone number
appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer an Incoming Call
■ On the Incoming call screen, swipe the Answer icon .
Mute the Ringing Sound
■ Press the volume button down.
Reject an Incoming Call
■ Swipe the Ignore icon . The call will be sent directly to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
■ Swipe the Ignore & Text icon to ignore the call and send a message to the caller.
You can edit the text messages through the Call settings menu. From the phone app,
touch > Call settings > Quick responses and touch a preset text message to
edit it.
Voicemail
The following topics outline your phone’s voicemail service.
Note: Your phone also supports the Visual Voicemail app. For information on setting up and
using Visual Voicemail, see Visual Voicemail.
Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated.
Phone Calls 38
■ For information on setting up your voicemail, see Set Up Voicemail.
Tip: For information on using the Visual Voicemail app, see Visual Voicemail.
Voicemail Notification
There are a couple of different ways your phone alerts you to a new voicemail message.
● By sounding the assigned notification sound.
● By vibrating the phone when the vibrate setting is on.
● By displaying within the Notifications area of the Status bar when a new unheard
voicemail message(s) is received. The figure is the number of new messages. This icon
means you have ten unheard new messages.
Note: When you are roaming off the network, you may not receive notification of new voicemail
messages. It is recommended that you periodically check your voicemail by dialing 1 + area
code + your wireless phone number. When your voicemail answers, touch and enter your
password. Roaming rates apply when you access voicemail while roaming off the network.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies
you of new messages only when it is turned on and you are in a network service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone (using either traditional
voicemail or Visual Voicemail) or from any other touch-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Touch > > Dialpad tab to display the phone dialpad.
2. Touch and hold . If prompted, enter your voicemail password.
3. Follow the voice prompts to listen to and manage your voicemail messages.
Use Visual Voicemail to Access Your Messages
1. Touch > > Voicemail .
2. Touch an entry to listen to the message.
Note: You are charged for airtime minutes when you access voicemail from your wireless
phone.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
Phone Calls 39
2. When your voicemail answers, press the asterisk key on the phone (*).
3. Enter your password.
Use Visual Voicemail to Delete Your Messages
1. Touch > > Voicemail .
2. Open a message and touch .
Tip: You can restore messages you have sent to the trash folder. Touch Inbox > Trash, touch
and hold the message you want to restore to the inbox, and then touch the restore icon .
Visual Voicemail
Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find
exactly the message you are looking for without having to listen to every voicemail message first.
This new feature periodically goes out to your voicemail, and gathers the caller information from
all of the current voicemails. It then populates a list with the caller name and number, along with
the length of time and priority level of the voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same procedures as setting up traditional
voicemail. You should set up your voicemail and personal greeting as soon as your phone is
activated. Your phone automatically transfers all unanswered calls to your voicemail, even if
your phone is in use or turned off.
Note: To set up your traditional voicemail box, see Voicemail Setup.
1. Touch > > Voicemail . You’ll see a Personalize your voicemail prompt.
2. Touch Personalize now and follow the system prompts to:
Create a password (part of standard voicemail).
Record your name announcement.
Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password
when setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
3. Touch the Welcome to Voicemail message on the screen to play a brief explanation of
the voicemail services.
Phone Calls 40
Review Visual Voicemail
Visual Voicemail lets you easily access and select which messages you want to review.
1. Touch > > Voicemail . You will see the voicemail inbox.
2. Touch a message to review it.
Tip: There are several icons at the bottom of the review screen for maintenance, storage,
messaging, and other options. For an explanation of all your options, touch > Help > Visual
Voicemail Menu > Visual Voicemail Menu.
Listen to Multiple Voicemail Messages
When you are done listening to a voicemail message, you can easily access other voicemail
messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message. (It will begin
playing automatically.)
You can navigate through voicemail messages as frequently as you'd like. You can even move
to the next or previous message before you're finished listening to the current one.
Compose a Visual Voicemail Message
Record a voice message and share or send it.
Phone Calls 41
1. Touch > > Voicemail .
2. Touch to access the recording screen and touch to start recording.
3. Touch to stop recording.
4. Touch to review the recorded message.
Touch > Re-record to discard the current message and start a new recording.
5. Touch to select a method to share the recorded message and follow the onscreen
instructions.
You will be asked to set a Display name if it is not set.
– or –
Type the recipient in the To field or touch and select the recipient from your
contacts, and then touch to send the message.
Visual Voicemail Options
Your visual voicemail options appear as icons at the bottom of the voicemail review screen.
1. Touch > > Voicemail .
2. Touch a message to review it. The following options are available while reviewing a
voicemail message:
Note: Not all options are available for all messages.
Play to start playing.
Pause to pause the playback.
Speaker on to turn the speakerphone on or off during playback.
Speaker off to turn the speakerphone off during playback.
Delete to delete the current voicemail message. The message will be moved to
the trash folder.
Phone Calls 42
Call to call the number the message came from.
Share to share the message. Select an available method and follow the
onscreen instructions.
Reply to reply to the message via text or voice message.
The bar provides a visual timeline for the current message. Touch
and drag this bar to scrub through the message to different points.
Configure Visual Voicemail Settings
The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings,
and more.
1. Touch > > Voicemail .
2. Touch > Settings. Select an option to change its settings.
Manage subscription to verify your Voicemail-to-Text account information.
Auto forward to email to send a copy of new messages to an email address of your
choice.
Personalize voicemail to change your voicemail greeting for incoming calls and
update password. See Change Your Main Greeting via the Voicemail Menu.
Notifications to determine how you are notified of new voicemails.
Delete messages to set the timing to permanently delete the messages in the trash
folder.
Display name to enter a name that is attached to your outgoing voicemails as part of
an identification string. See Edit the Display Name via the Voicemail Menu.
Speakerphone to set the speakerphone setting.
Transcriptions displayed to allow text to be transcribed and displayed on the
phone.
Themes to select a theme for the Visual Voicemail.
View quick tips tutorial to display some quick tips for using Visual Voicemail.
Help to go to the help page of Visual Voicemail.
Send feedback to send your feedback on the Visual Voicemail.
Phone Calls 43
Updates to search for an update to your Visual message software.
About Voicemail to view build information about the current Visual Voicemail
application.
Tip: You can restore messages you have sent to the trash folder. Touch Inbox > Trash, touch
and hold the message you want to restore to the inbox, and then touch the restore icon .
Note: Voicemail settings can also be accessed by touching > Phone > > Call
settings > Voicemail.
Change Your Main Greeting via the Voicemail Menu
Your main greeting can be changed directly via the Visual Voicemail system. This direct access
saves you from having to navigate within the voicemail menu.
1. Touch > > Voicemail .
2. Touch > Settings > Personalize voicemail.
3. Touch OK to connect to the voicemail system. Follow the prompts to change your
current greeting.
Edit the Display Name via the Voicemail Menu
From your Visual Voicemail menu, you can quickly change the name or number attached to
your voice messages.
1. Touch > > Voicemail .
2. Touch > Settings > Display name.
3. Touch the existing identification field and enter a new identifying name or number (used
to identify you to recipients of your voice messages).
4. Touch OK to save your information.
Phone Call Options
Your phone application provides many useful features and options to help you make the most of
your calling experience.
Phone Calls 44
In-call Options
While you’re on a call, you will see a number of onscreen options. Touch an option to select it.
● Add call: Touch and hold to initiate a conference call (3-way call).
● End call: End the current call.
● Dialpad/Hide: Toggle the appearance of the onscreen dialpad to enter additional
numbers such as an extension or access code.
For example: When you call your bank’s 800 number, use your dialpad to enter your
account number and PIN.
● Speaker: Route the phone’s audio through the speaker (ON) or through the earpiece
(OFF).
Warning: Because of higher volume levels, do not place the phone near your ear during
speakerphone use.
● Mute: Mute the microphone during an active call. Touch the ON/OFF button to mute or
unmute your microphone.
Note: If Mute is activated, the speaker mode is deactivated.
● Bluetooth: Route the phone's audio through a connected Bluetooth headset (ON) or
through the speaker (OFF).
Phone Calls 45
Caller ID
Caller ID identifies a caller before you answer the phone by displaying the number of the
incoming call. If you do not want your number displayed when you make a call, follow these
steps.
1. Touch > > Dialpad tab to display the phone dialpad.
2. Touch .
3. Enter a phone number.
4. Touch .
Call Waiting
When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your
phone’s screen informs you that another call is coming in and displays the caller’s phone
number (if it is available).
To respond to an incoming call while you’re on a call:
■ Swipe . This puts the first caller on hold and answers the second call.
To switch back to the first caller:
■ Touch Switch calls.
Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call
Waiting by touching before placing your call. Call Waiting is automatically
reactivated once you end the call.
3-Way Calling
With 3-way calling, you can talk to two people at the same time. When using this feature, the
normal airtime rates will be charged for each of the two calls.
1. On the Dialpad screen, enter a number and touch (or place a call from Log or
Contacts).
2. Once you have established the connection, touch Add call, and dial the second number
(or place the call from Logs or Contacts). This puts the first caller on hold and dials the
second number.
3. When you’re connected to the second party, touch Merge calls. Your conference call is
now in session.
Phone Calls 46
4. To end the 3-way call, touch .
Note: If one of the people you called hangs up during your call, you and the remaining caller
stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Call Forwarding
Call Forwarding lets you forward all your incoming calls to another phone number, even when
your phone is turned off. You can continue to make calls from your phone when you have
activated Call Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. Touch > > Dialpad tab to display the phone dialpad.
2. Touch .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Touch . (You will hear a tone to confirm the activation of Call Forwarding.)
To deactivate Call Forwarding:
1. Touch > > Dialpad tab to display the phone dialpad.
2. Touch .
3. Touch . (You will hear a tone to confirm the deactivation.)
Call Logs
The Logs tab of the Phone application lists all recent incoming, outgoing, and missed calls.
View Call Logs
1. Touch > to display the phone app.
2. Touch the Call log tab to display the Call log list.
You can determine if an entry was an incoming, outgoing, or a missed call from the
icons shown below.
= Incoming Call
Phone Calls 47
= Outgoing Call
= Missed Call
Call Log Options
■ To make a call from the call log, see Call from Call Logs.
For additional options:
1. Touch > to display the phone app.
2. Touch the Call log tab to display the Call log list.
3. Touch to display the call log options menu:
Show all calls to display all calls (does not display if all calls are currently being
shown).
Show missed only to only show missed calls.
Show outgoing only to only show outgoing calls.
Show incoming only to only show incoming calls.
Clear call log to clear your call logs.
Call settings to show the Call settings menu.
Clear Call Logs
Use the menu option to clear your call log.
1. Touch > to display the phone app.
2. Touch the Call log tab to display the Call log list.
3. Touch > Clear call log > OK.
Call Settings
Your phone’s Call Settings menu lets you configure your voicemail options and a number of
other settings for the phone application.
Voicemail Settings
If you need to adjust your voicemail provider or access settings, use the Voicemail settings
menu.
Phone Calls 48
1. Touch > to display the phone app.
2. Touch > Call settings > Voicemail.
3. Configure options for voicemail.
North American Dialing
1. Touch > to display the phone app.
2. Touch > Call settings.
3. Select the North American dialing check box when placing international calls while in
the United States or Canada. See Call Using the Plus (+) Code.
International Dialing
1. Touch > to display the phone app.
2. Touch > Call settings.
3. Clear the North American dialing check box and touch International dialing to set the
international dialing code when placing international calls from outside the United States
or Canada.
TTY Mode
A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device
that allows people who are deaf, hard of hearing, or who have speech or language disabilities,
to communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the manufacturer of your
TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device
will connect using a special cable that plugs into your phone’s headset jack. If this cable was not
provided with your TTY device, contact your TTY device manufacturer to purchase the
connector cable.
To turn TTY Mode on or off:
1. Touch > to display the phone app.
2. Touch > Call settings > TTY mode.
3. Touch TTY Full, TTY HCO, or TTY VCO to turn TTY mode on.
Phone Calls 49
– or –
Touch TTY Off to turn TTY mode off.
Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to
the headset jack.
Warning: 9-1-1 Emergency Calling
It is recommended that TTY users make emergency calls by other means, including
Telecommunications Relay Services (TRS), analog cellular, and landline communications.
Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points
(PSAPs), rendering some communications unintelligible. The problem encountered appears
related to TTY equipment or software used by PSAPs. This matter has been brought to the
attention of the FCC, and the wireless industry and the PSAP community are currently working
to resolve this.
Contacts 50
Contacts
The People application lets you store and manage contacts from a variety of sources, including
contacts you enter and save directly in your phone, as well as contacts synchronized with your
Google Account, your PC, compatible email programs (including Exchange Server), and your
Facebook® friends.
Get Started with People
Before using the People app, it’s best to learn a few basics.
Your phone automatically sorts the Contacts entries alphabetically. You can create a Google
contact, a phone contact, or a Corporate (Microsoft® Exchange ActiveSync®) contact.
● Google contacts are synchronized between your phone and a Google Account you set
up on your phone.
● Corporate (Microsoft Exchange ActiveSync) contacts are synchronized between your
phone and an Exchange Server or Microsoft Outlook® account set up on your phone.
● Phone contacts are stored locally on the phone.
Note: If the phone is ever reset to its factory default parameters, locally stored contacts (phone
contacts) can be lost.
Access Contacts
There are a few ways to display Contacts.
■ Touch > > People .
– or –
Touch (the people shortcut) on the home screen.
To add contacts shortcut to the home screen, touch and hold an empty spot on one
of the home screens, touch the Apps tab. Touch and hold People , drag the icon
to the home screen, and release the icon to place it.
The Contacts List
Learn how to view and navigate through your phone’s Contacts list.
Contacts 51
■ Touch > > Contacts tab. You will see the Contacts list
● Groups: Touch to display the group contacts.
● Contacts: Touch to display the individual contacts.
● Favorites: Touch to display your favorite contacts.
● Search: Touch to search a contact.
● Add contact: Touch to add a contact. See Add a Contact.
● Add group: Touch to add a group contact. See Add a Group Contact.
Scroll through the list to view all your contacts. To see a specific entry, scroll to it and touch it.
Tip: If you have a lot of contacts stored, you’ll see a slider on the right when you’re flicking up or
down the list. To go directly to a letter, touch and hold the slider and drag it to a letter.
Contacts List Options
The Menu key ( ) provides access to optional features in the Contacts list.
■ From the Contacts list, touch to display the main contacts list options.
Contacts 52
Contacts to display: Selects contacts to be displayed on People.
Speed dial setup: Allows you to assign a speed dial number to a selected contact.
Delete: Erases the currently selected contact or contacts.
Import/export: Imports/exports contacts from/to the microSD card or shares your
visible contacts.
Accounts: Opens the sync options for accounts.
Settings: Opens the Display options page. You can select how your contacts are
displayed.
Display Options
Select which contacts to display on People.
1. Touch > > Contacts tab.
2. Touch > Contacts to display.
3. Select one of the following options:
All contacts to display all the contacts you save.
Phone to display all the contacts saved in your phone.
An account (for example, Google) to display only its contacts.
Customize whether to display all the contacts saved in your phone, or to select
contact types for each account. Touch Phone or an account name, make your
selection, and then touch OK.
You can also select how your contacts are displayed.
1. Touch > > Contacts tab.
2. Touch > Settings.
3. Set the following options:
Sort list by to choose how your contacts are sorted.
View contact names to choose how your contacts name is displayed.
Contacts 53
Add a Contact
You can add contacts from the People application. Enter details such as name, phone numbers,
email addresses, mailing addresses, and more.
1. Touch > > Contacts tab.
2. Touch to add a contact.
3. If you have multiple account types associated with your phone, select a contact type.
Select Phone if you want your contacts on your phone only; they will not be synced
with your Google Account.
Select Google if you want to save contacts to your Google Account; these will be
synced automatically with your Google Account online.
4. Use the keyboard to enter as much information as you want.
: Touch the picture icon to assign a picture to the contact. See Assign a Stored
Picture to a Contact or Assign a New Picture to a Contact.
Name
Add organization
PHONE
EMAIL
ADDRESS
Add another field: Touch to include additional information such as Phonetic name,
IM, Notes, Nickname, Website, etc.
Note: To select a type (label) for a phone number, email address, or postal address (such as
MOBILE, HOME, WORK, etc.), touch the type to the left of the field and select the appropriate
type.
Note: To add more phone numbers, email addresses, etc., touch Add new under the current
numbers or addresses.
5. When you have finished adding information, touch SAVE.
Save a Phone Number
You can save a phone number to Contacts directly from the phone dialpad.
Contacts 54
1. Touch > > Dialpad tab to display the phone dialpad.
2. Enter a phone number and touch Add to contacts.
3. To add the number to an existing contact, touch the contact, select a number type for the
new number, and then touch OK.
-or-
To add the number as a new contact, touch CREATE NEW CONTACT, enter the name
and any additional information, and then touch SAVE. See Add a Contact.
Edit a Contact
Once you’ve added a contact, you can add or edit any of the information in the entry, assign a
caller ID picture, customize with a unique ringtone, and more.
Add or Edit Information for a Contact
Use the Edit contact menu to add or edit information for an existing contact.
1. Touch > > Contacts tab.
2. Touch a contact to display it, and then touch > Edit.
3. Touch any field you want to change or add. See Add a Contact.
4. Add or edit the information, and then touch SAVE.
Note: To select a type (label) for a phone number, email address, or postal address (such as
MOBILE, HOME, WORK, etc.), touch the type to the right of the field while on the edit contact
menu.
Note: To add more phone numbers, email addresses, etc., touch Add new under the current
numbers or addresses.
Assign a Stored Picture to a Contact
The Edit contact menu lets you assign a picture stored in your phone’s memory or SD card to a
contact.
1. Touch > > Contacts tab.
2. Touch a contact to display it, and then touch > Edit.
3. Touch the contact icon to the right of the name.
4. Touch Choose photo from Gallery and select a location.
Contacts 55
5. Touch a picture to select it.
You may be prompted to size the picture for use with contacts. Touch and drag the
square to frame the portion of the picture to use. Touch and drag the side of the
square to resize the square.
6. Touch SAVE to save the contact.
Assign a New Picture to a Contact
Follow the instructions to take a new picture and assign it directly to an existing contact.
1. Touch > > Contacts tab.
2. Touch a contact to display it, and then touch > Edit.
3. Touch the contact icon to the right of the name.
4. Touch Take photo.
5. Touch to take a picture. If you’re satisfied with the picture, touch OK to continue.
You may be prompted to size the picture for use with contacts. Touch and drag the
square to frame the portion of the picture to use. Touch and drag the side of the
square to resize the square and touch SAVE.
6. Touch SAVE to save the contact.
Assign a Ringtone to a Contact
Know who’s calling without looking at your phone by assigning a specific ringer to a contact.
1. Touch > > Contacts tab.
2. Touch a contact to display it, and then touch > Set ringtone.
3. Touch an available ringtone.
When you touch a ringtone, you will hear a sample.
4. Touch OK to assign the ringtone.
Assign a Vibration to a Contact
You can assign a specific vibration pattern to a contact.
1. Touch > > Contacts tab.
Contacts 56
2. Touch a contact to display it, and touch > Set vibrate.
3. Touch an available vibration.
When you touch a vibration, you will feel a vibration.
4. Touch OK to assign the vibration.
Add a Contact to Favorites
The Favorites tab of the Phone menu is a listing that can help you access your frequent or
preferred contacts entries.
1. Touch > > Contacts tab.
2. Touch a contact.
3. Touch the star at the upper right corner. The star turns to white.
Send a Contact’s Call to Voicemail
You can transfer your contact’s voice call to voicemail anytime you receive it.
1. Touch > > Contacts tab.
2. Touch a contact to display it, and then touch .
3. Select the All calls to voicemail check box.
Add a Contact Widget to the Home Screen
You can place your favorite contacts on the home screen.
1. Touch > > Contacts tab.
2. Touch a contact to display it, and then touch > Place on Home screen. The contact
widget is added to your home screen.
Tip: To remove a contact widget from the home screen, touch and hold a contact widget and
drag it over “X Remove” at the top of the screen and release it when it turns red.
Delete a Contact
You can delete a contact from the contacts details page.
1. Touch > > Contacts tab.
Contacts 57
2. Touch a contact to display it, and then touch > Delete.
3. Touch OK.
Add a Group Contact
Create a group contact with your personal contact entries in People.
Note: In order to create a group contact, you may first sync your phone with a Google or
Corporate account. See Synchronize Contacts for instructions on how to sync your phone to an
account.
1. Touch > > Groups tab.
2. Touch to add a group contact.
3. Select the account in which you want to create a group contact.
4. Enter the group’s name.
5. Touch Add new and check the entries that you want to add to the group contact.
6. Touch DONE, and touch SAVE after confirming the group contact information.
Edit a Group Contact
Manage the group contacts you create.
Add or Remove the Group Contact, or Rename the Group
1. Touch > > Groups tab.
2. Touch a group contact and touch > Edit.
3. The following options are available:
Touch the group’s name to rename it.
Touch Add new to add an entry to the group contact. Check the entries that you
want to add, touch DONE, and confirm the group contact information.
Touch next to the entry you want to remove from the group.
4. Touch SAVE.
Contacts 58
Delete a Group Contact
1. Touch > > Groups tab.
2. Touch a group contact and touch > Delete > OK.
ICE (In Case of Emergency)
Registering ICE information might help rescue workers, such as paramedics and police officers,
as well as hospital personnel, identify your primary contact or special medical need you might
have in case of emergency.
ICE Contacts
You can register up to five emergency contacts.
To add an ICE contact:
1. Touch > > ICE .
– or –
Touch > > Contacts tab, and then touch ICE- In Case of Emergency.
2. Touch . You can register up to five emergency contacts.
Note: You will be prompted to enable the Location access settings if they are disabled. Read
the onscreen information and follow the instructions.
3. Touch the entry to register.
To remove an ICE contact:
1. Touch > > ICE .
2. Touch and touch the contact to remove.
3. Touch OK.
Personal Information
You can register your own information, medical information, etc.
1. Touch > > ICE .
– or –
Contacts 59
Touch > > Contacts tab, and then touch ICE- In Case of Emergency.
2. Touch My emergency information > .
3. Enter or edit the necessary information and touch SAVE.
Synchronize Contacts
Syncing data from your managed accounts lets you add and manage new or existing contacts
from your online or remote accounts to your phone. Prior to syncing, you must have an active
Google or Corporate account with associated contacts, and be signed into your account with the
phone.
With syncing, any contacts (with phone numbers, email addresses, pictures, etc.) are updated
and synced with your phone.
For more information about syncing existing managed accounts, see Manage Existing Accounts.
1. Touch > > Settings .
2. Touch Corporate, Google, etc. under ACCOUNTS.
3. Touch the account you want to sync your contacts with.
4. Select the Contacts check box.
Note: The process of updating your contacts tab can take several minutes. If after 10-20
minutes, your list has not been updated, repeat steps 3 and 4.
Your People then reflects any updated contact information.
■ This update process works both ways. For example, any changes on the phone are
updated to your Gmail contacts list after sync.
Share a Contact
You can quickly share contacts using Bluetooth, email, Gmail, or text messaging.
1. Touch > > Contacts tab.
2. Touch a contact to display it, and then touch > Share.
3. In the Share contact via menu, select a method:
Bluetooth to send the information via Bluetooth. See Bluetooth for information on
pairing and sending via Bluetooth.
Contacts 60
Email to send the information as an email attachment. Select a contact or enter an
email address, enter any additional information, and then touch Send . See
Compose and Send Email for details on sending email.
Gmail to send the information as a Gmail attachment. Address the message, add a
subject and a message, and then touch Send . See Send a Gmail Message for
details.
Messaging to send the information in a text message. Select a contact or enter a
wireless phone number or email address, enter any additional information, and then
touch . For more information on text messaging, see Text and Multimedia
Messaging.
Accounts and Messaging 61
Accounts and Messaging
With wireless service and your phone’s messaging capabilities, you have the opportunity to
share information through many different channels and accounts, including Gmail (Google),
personal and corporate email, text and multimedia messaging, and social networking accounts.
Gmail / Google
You will need a Google Account to access several phone features such as Gmail, Google Maps,
YouTubeTM, and the Google Play applications. Before you are able to access Google
applications, you must enter your account information. These applications sync between your
phone and your online Google Account.
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Note: Although you need a Gmail account to use certain features of your phone, such as
Google Play, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign-in > Create an account now.
3. Follow the onscreen prompts to create your free account.
4. Look for an email from Google in the email box you provided, and respond to the email
to confirm and activate your new account.
Create a Google Account Using Your Phone
1. Touch > > Settings > Add account.
2. Touch Google and then touch New.
3. Enter your First name and Last name, and then touch .
4. Enter a desired Username, and then touch .
5. When prompted, enter and reenter a password, and then touch .
6. Enter a secondary email address to help you recover your password if you ever lose it,
and then touch .
Accounts and Messaging 62
Note: When setting up a new Google Account, either on your phone or online, you will be
prompted to add a secondary email address. Enter a second Gmail address or any other email
address from which you currently send and receive email. This address is used to authenticate
your account should you ever encounter problems or forget your password. It is strongly
encouraged for Android users so you can regain access to Google services and purchases on
your phone.
7. Follow the onscreen prompts to create your free account.
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these
instructions to sign in to your Google Account.
1. Touch > > Settings > Add account.
2. Touch Google, and then touch Existing.
3. Enter your Gmail username and password, and then touch .
4. Read and accept the Google Terms of Service, and then touch OK.
5. Select the Google services options, and then touch .
Access Gmail
Access your personal Gmail account directly on your phone.
1. Touch > > Gmail .
2. Do any of the following:
View more email messages: If the inbox is full, swipe your finger up the screen to
view more messages and conversations.
Read a new email message: Touch the unread message or the conversation with an
unread message (just-arrived items display in bold).
Select messages and conversations: Touch the box before the email or conversation.
View the inbox of your other Gmail account:
• Touch the account name at the top of the inbox, and then touch the account you
want to view.
Refresh the inbox: Swipe down to refresh the inbox.
Send a Gmail Message
Use your phone to send Gmail messages.
Accounts and Messaging 63
1. Touch > > Gmail .
2. In any folder, touch .
3. Enter the message recipient’s email address in the To field. If you are sending the email
message to several recipients, separate the email addresses with a comma. As you
enter email addresses, any matching addresses from your contacts list are displayed.
Touch a match to enter that address directly.
4. If you want to send a carbon copy (Cc) or a blind carbon copy (Bcc) of the email to other
recipients, touch > Add Cc/Bcc.
5. Enter the email subject, and then compose your email.
Note: If you want to attach a picture, touch > Attach picture. Locate and then touch the
picture you want to attach.
6. After composing your message, touch Send .
Note: While composing the message, touch > Save draft to save it as a draft. To view
your draft messages, in the inbox, touch Inbox (top of the Gmail screen), and then touch Drafts.
Note: To view your sent messages, in the inbox, touch Inbox and then touch Sent.
Read and Reply to Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
1. Touch > > Gmail .
2. Touch a message to display it.
Tip: You can also access new messages through the Notifications bar. When a new Gmail
message arrives, you’ll see the icon in the Notifications bar. The icon also displays the
number of new messages. Slide the bar down to display notifications. Touch a message to
display it.
3. To reply to or forward a message:
Touch to reply to the message.
Touch > Reply all to reply to all recipients.
Touch > Forward to forward the message.
Accounts and Messaging 64
4. After composing your message, touch Send .
Email
Use the Email application to send and receive email from your webmail or other accounts, using
POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Add an Email Account
You can add several types of personal email accounts, such as POP3 and IMAP accounts, on
your phone.
Add an Email Account from the Settings Menu
1. Touch > > Settings > Add account > Email.
2. Enter the Email address and Password for the email account and then touch Next.
Touching Next prompts your phone to attempt a "regular" email setup and test the
incoming and outgoing servers.
If you have custom settings you need to configure, touch Manual setup and enter
your settings. These may include mail type, user name, password, server, security
type, etc.
3. Select your sync settings and then touch Next.
4. Enter the name to be displayed on your outgoing messages and touch Next. The inbox
of the account is displayed.
Important: If the account type you want to set up is not in the phone database, you will be
asked to enter more details. You should get all pertinent information for the email account, such
as incoming and outgoing server settings, before you proceed.
Add an Email Account from the Email App
You can also set up email accounts directly from the Email app.
1. Touch > > Email .
2. Do one of the following:
If you have already added an email account, in your email inbox, touch >
Settings, and then touch ADD ACCOUNT.
3. Enter the Email address and Password for the email account and then touch Next.
Accounts and Messaging 65
Touching Next prompts your phone to attempt a "regular" email setup and test the
incoming and outgoing servers.
If you have custom settings you need to configure, touch Manual setup and enter
your settings. These may include mail type, user name, password, server, security
type, etc.
4. Select your sync settings and then touch Next.
5. Enter an account name and a display name and touch Next to complete setup.
Important: If the account type you want to set up is not in the phone database, you will be
asked to enter more details. You should get all pertinent information for the email account, such
as incoming and outgoing server settings, before you proceed.
Add a Corporate Account
If you synchronize your phone with your corporate account, you can read, manage, and send
email in the same easy way as with a POP3/IMAP account. However, you can also access
some powerful Exchange features.
Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your
company’s Exchange Server administrator for required account settings information.
1. Touch > > Settings > Add account > Corporate.
2. Enter the Email address and Password information and then touch Next. Consult your
company's network administrator for further details:
Email address: your corporate email address.
Password: typically your network access password (case-sensitive).
3. Enter the Username, Password, Server, and Domain information:
Username: enter your network login username.
Password: typically your network access password (case-sensitive).
Server: your exchange server remote email address. Typically it is in the form
mail.XXX.com. Obtain this information from your company’s network administrator.
Domain: enter your network domain.
4. If your network requires SSL encryption, select the Use secure connection (SSL)
check box and activate this additional level of security. If your exchange server requires
this feature, leaving this field unchecked can prevent connection.
5. Touch Next.
Accounts and Messaging 66
6. If the onscreen activation disclaimer is displayed, touch Next.
7. Configure your Incoming checking frequency, Days to sync (days to synchronize
between your phone and server), and activate any other email settings, then touch Next.
Note: Signal interruptions or incorrect user name or password information can cause
completion issues.
8. Identify your new account with a unique name and touch Next.
Note: You can have multiple corporate email (Microsoft Exchange ActiveSync) accounts active
on your phone.
Compose and Send Email
Compose and send email using any account you have set up on your phone. Increase your
productivity by attaching files such as pictures or videos to your email messages.
1. Touch > > Email .
2. In any folder, touch .
Tip: Touch the account name at the top of the screen to switch to a different email account.
3. Fill in one or more recipients. You can:
Enter email addresses directly in the To field. If you’re sending the email to several
recipients, separate the email addresses with a comma. As you enter email
addresses, any matching addresses from your contacts list are displayed. Touch a
match to enter the address directly.
Tip: If you want to send a CC or a BCC of the email to other recipients, touch > Add
Cc/Bcc.
4. Enter the subject, and then compose your message.
5. To add an attachment, touch > Attach file. You can choose from Pictures, Videos,
Audio, or Others.
Touch to delete a selected attachment from your current email.
6. Touch to send the message immediately, or touch > Save draft to save it as a
draft.
Note: To open a draft email, touch Inbox (top of the Email screen) and then touch Drafts.
Accounts and Messaging 67
View and Reply to Email
Reading and replying to email on your phone is as simple as on your computer.
1. Touch > > Email .
2. On the email account inbox, touch the message you want to view.
Tip: Touch the account name at the top of the screen to switch to a different email account.
3. Touch , or touch > Reply all, to reply to the message.
Manage Your Email Inbox
Your email inbox provides management options for viewing and deleting your email messages.
View Your Email Inbox
1. Touch > > Email .
2. Touch the email account at the top of the screen to select a different inbox.
Refresh an Email Account
Whatever your automatic synchronization settings are, you can also synchronize your sent and
received email messages manually at any time.
■ While viewing the account you want to synchronize, touch .
Delete an Email Message
1. On the email account inbox, touch and hold the message you want to delete.
2. Touch .
Delete Multiple Email Messages
1. On the email account inbox, touch the check box next to the messages you want to
delete.
2. Touch .
General Email Settings
You can edit the general settings of your email.
1. Touch > > Email .
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2. Touch > Settings > General. The following options are available:
Auto-advance: Choose which screen to show after you delete a message.
Message text size: Select the message text size.
Reply all: Check if you want to display “Reply all” option as default.
Ask to show pictures: Touch if you want to be asked before pictures in messages
are displayed.
Email Account Settings
You can edit settings for your individual email accounts, such as email address and password,
name display and signature, frequency of retrieval, and more.
Note: Available settings depend on the type of email account.
1. Touch > > Email .
2. Touch > Settings.
3. Select the email account you want to edit.
4. Set the following options. Some options are available to corporate accounts only:
Account name: Edit your account name.
Your name: Edit the name displayed on your emails.
Signature: Create an email signature for your outgoing emails.
Quick responses: Edit the text you frequently insert when composing emails.
Inbox view: Select how the inbox is displayed from Normal view and Conversation
view.
Default account: Check to assign this account as the default email used for
outgoing messages.
Inbox check frequency: Select the time interval used by your phone to check your
new emails from Automatic (Push), Never, Every 5 minutes, Every 10 minutes,
Every 15 minutes, Every 30 minutes, and Every hour.
Enable Peak-Time: Set the two sets of time intervals to check your new emails –
one for peak time and the other for off peak-time.
• Frequency during Peak-Time: Select the time interval used by your phone to
check your new emails during peak time.
Accounts and Messaging 69
• Frequency during Off Peak-Time: Select the time interval used by your phone
to check your new emails during off peak time.
• Peak-Time schedule: Set a period of time to be the peak time according to the
days of the week.
Days to sync: Set a period of time to synchronize your account.
Sync email: Check to synchronize your email.
Sync contacts: Check to synchronize your contacts.
Sync calendar: Check to synchronize your calendar.
Download attachments: Check if you want to automatically download attachments
via Wi-Fi.
Email notifications: Check to display the email notification icon on the status bar
when a new mail is received.
• Choose ringtone: Select a ringtone for new email messages.
Vibrate: Select a vibration pattern for new email messages.
Incoming settings: Adjust the incoming email parameters, such as username,
password, and other incoming connection parameters (ex: IMAP server).
Outgoing settings: Adjust the outgoing email parameters, such as username,
password, and other outgoing connection parameters (ex: SMTP server).
Out of office settings: Set your current status and your message to reply
automatically while you are out of the office.
Remove account: Touch to remove the account.
Delete an Email Account
If you no longer want an email account on your phone, you can delete it through the mail
settings menu.
1. Touch > > Email .
2. Touch > Settings.
3. Select the account you want to delete.
4. Touch Remove account > OK.
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Text and Multimedia Messaging
With Text Messaging (SMS), you can send and receive instant text messages between your
wireless phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video
files, picture slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
Send a Text Message
Quickly compose and send text messages on your phone.
1. Touch > > Messaging .
2. On the Messaging screen, touch . The Compose screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the Enter recipient field. If you’re sending the
message to several phone numbers, separate the phone numbers with a comma. As
you enter information, any matching phone numbers from your contacts list are
displayed. Touch a match to enter that number or address directly.
4. Touch the “Type message” box and then start composing your message.
5. When done, touch to send the text message.
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Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message
(MMS) with pictures, recorded voices, audio or video files, or slideshows.
1. Touch > > Messaging .
2. On the Messaging screen, touch . The Compose screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the Enter recipient field. If you’re sending the
message to several phone numbers, separate the phone numbers with a comma. As
you enter information, any matching phone numbers from your contacts list are
displayed. Touch a match to enter that number or address directly.
Note: You can add a subject line by touching > Add subject.
4. Touch the “Type message” box, and then start composing your message.
5. Touch and select from the following file attachments:
Pictures: Selects an app and then select a stored picture to attach.
Capture picture: Takes a picture to attach.
Videos: Selects an app and then select a stored video to attach.
Capture video: Records a video to attach.
Audio: Selects an app and then select an audio file to attach.
Record audio: Records an audio file to attach.
Slideshow: Opens the Edit slideshow screen. See Create a Slideshow for details.
Contact (vCard): Opens People to select one or more contact entries and attach
them.
Event (vCalendar): Opens Calendar to select an event entry and attach it.
6. To make changes to your attachment, touch .
7. When done, touch to send the MMS message.
Accounts and Messaging 72
Create a Slideshow
In a multimedia message, you can add slides, each containing a picture, video, or audio.
1. In the multimedia message you’re composing, touch > Slideshow.
2. To compose your slideshow, do any of the following:
Touch Add slide to create a new slide. (This is a placeholder for new images to be
added, similar to a playlist.)
Touch the created slide (example, Slide 1), touch Add picture, select an app to use,
and then select the picture you want to add to the slide.
Touch the “Type message, or leave blank” box to add a caption.
Touch Preview to preview the slide, Replace picture to delete the currently selected
picture or Remove slide to remove the selected slide.
Touch for more options.
3. When you have finished composing the multimedia message, touch .
Save and Resume a Draft Message
While composing a text or multimedia message, touch > Yes to save your message as a
draft.
To resume composing the message:
1. Touch > > Messaging .
2. On the Messaging screen, touch the message to resume editing. “Draft” in red appears
at the right of the message in the list.
3. When you finish editing the message, touch or .
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the
message briefly in the status bar when you receive a new text or multimedia message. To
change the notification for new text and multimedia messages, see Text and MMS Options for
details.
Accounts and Messaging 73
A new message icon ( ) also appears in the notifications area of the status bar to notify you
of a new text or multimedia message. The Messages application icon (if shown on the Home
screen) also displays the number of new messages .
To open the message, touch and hold the status bar, and then slide the status bar down to open
the Notifications panel. Touch the new message to open and read it. For information on reading
and replying to messages see “Manage Message Conversations” in this chapter.
Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are
grouped into conversations or message threads in the Messaging screen. Threaded text or
multimedia messages let you see exchanged messages (similar to a chat program) with a
contact on the screen.
Read a Text Message
■ Do one of the following:
On the Messaging screen, touch the text message or message thread to open and
read it.
If you have a new message notification, drag the status bar down to open the
Notifications panel. Touch the new message to open and read it.
To return to the Messaging screen from a text message thread, touch .
Note: To view the details of a particular message, in the message thread, touch and hold the
message to open the options menu, and then touch View details.
Note: If a message contains a link to a Web page, touch the message and then touch the link to
open it in the Web browser.
Note: If a message contains a phone number, touch the message to dial the number or touch
and hold the message to add it to your contacts.
Note: If a message contains an email address, touch the message to compose a new email
message or touch and hold the message to add it to your contacts.
Combine and Uncombine Messages
When you receive segmented SMS messages, you can combine them into a single message.
You can also uncombine a combined message.
To combine segmented messages:
1. Touch > > Messaging .
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2. On a message thread, touch > Combine all.
– or –
To combine specific messages only, on a message thread, touch and hold the message
and then touch Combine.
Tip: If you want to receive your messages combined, enable the Long Message Re-assembly
feature. See Text and MMS Options.
To uncombine the combined message:
1. Touch > > Messaging .
2. On a message thread, touch > Uncombine all.
– or –
To uncombine specific messages only, on a message thread, touch and hold the
message and then touch Uncombine.
View a Multimedia Message (MMS)
1. Touch > > Messaging .
2. On the Messaging screen, touch a multimedia message or message thread to open it.
3. Touch the attachment to open it.
4. To save the attachment to the storage card, touch and hold the message, and then
touch Save attachment on the options menu.
Note: When Auto-retrieve in MMS settings is disabled, only the message header is downloaded.
To download the entire message, touch the Download button at the right side of the message.
For details, see Text and MMS Options.
Note: If you are concerned about the size of your data downloads, check the multimedia
message size before you download it.
Reply to a Message
1. Touch > > Messaging .
2. On the Messaging screen, touch a text or multimedia message thread to open it.
Accounts and Messaging 75
3. Touch the text box at the bottom of the screen, enter your reply message, and then
touch or .
Note: To reply to a text message with a multimedia message, open the text message and touch
. The text message is automatically converted into a multimedia message
Delete a Message Thread
1. Touch > > Messaging .
2. On the Messaging screen, touch and hold the message thread that you want to delete.
The thread is highlighted and the number of the selected thread appears next to
Choose conversations. Touch another thread to select multiple threads.
3. Touch .
4. When prompted to confirm, touch Delete.
Delete All Message Threads
1. Touch > > Messaging .
2. On the Messaging screen, touch > Delete all threads.
3. Touch Delete. Any locked messages will not be deleted.
Delete a Single Message
1. While viewing a message thread, touch and hold the message that you want to delete.
2. From the options menu, touch Delete.
3. When prompted to confirm, touch Delete.
Delete Multiple Messages
1. While viewing a message thread, touch > Delete Message > Select message(s).
Select All messages to delete all messages.
2. Touch the message you want to delete.
The thread is highlighted and the number of the selected thread appears next to
Select message(s). Touch another message to select multiple messages.
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3. Touch .
4. When prompted to confirm, touch Delete.
View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can touch the
contact’s picture in the message thread to open a menu of options. Depending on the stored
contact information, you can view the contact details, phone or send an email message to the
contact, and more.
Text and MMS Options
The messages settings menu lets you control options for your text and MMS messages
including message limits, size settings, and notifications.
1. Touch > > Messaging .
2. On the Messaging screen, touch > Settings. You can set the following:
Storage
● Delete old messages: Automatically delete older messages when the set limits are
reached.
● Text message limit: Choose the maximum number of text messages to store in each
conversation thread.
● Multimedia message limit: Choose the maximum number of MMS messages to store
in each conversation thread.
Signature
■ Signature: Select this option if you want to create a signature at the end of your
outgoing text messages.
Text Message
■ Long Message Re-assembly: Select this option to reassemble multi-segmented
messages and receive it as a single message.
MMS
● Group messaging: Select this option to use MMS to send a single message when there
are multiple recipients.
● Auto-retrieve: Select this option to automatically retrieve all your multimedia messages
completely. When selected, the multimedia message header plus the message body and
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attachments will automatically download to your phone. If you clear this check box, only
the multimedia message header will be retrieved and shown in your Messaging screen.
Roaming auto-retrieve: Automatically retrieve all your messages completely when
roaming. This may incur significant phone charges.
Notifications
● Notifications: Select this option if you want to receive a notification in the status bar
when a new text or multimedia message arrives.
● Sound: Select a ringtone that is specific to new text and multimedia messages. Note
that the ringtone briefly plays when selected.
● Vibrate: Select this option if you want the phone to vibrate when a new text or
multimedia message arrives.
Set Emergency Alerts
Your phone is compatible with federally supervised cell phone alert services to send out
broadcast SMS messages for public warning.
1. Touch > > Emergency Alerts .
– or –
Touch > > Messaging , and then touch > Emergency Alerts.
2. Touch > Settings. You can set the following:
Presidential: Receives an emergency presidential alert. (Presidential is always
grayed out [not selectable] and cannot be excluded.)
Imminent Threat - Extreme: Select this option if you want to receive emergency
alerts of extreme emergency situations (extraordinary threats to life or property).
Imminent Threat - Severe: Select this option if you want to receive emergency
alerts of severe emergency situations (significant threats to life or property).
Amber: Select this option if you want to receive alerts related to missing or
endangered children.
Emergency Alerts Test: Select this option if you want to receive a test message to
make sure that the alert messages can be successfully received.
Emergency Alerts Exercise: Select this option if you want to receive a test
message to make sure that the alert messages can be successfully received.
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Help: Displays the help information for Emergency Alerts.
Notifications: Select this option if you want to receive a notification in the status bar
when an emergency alert is received.
Sound: Set a notification sound to play when an emergency alert is received.
Vibrate: Select this option to set your phone to vibrate when an emergency alert is
received.
Alert reminder: Select the alert reminder time from Once, Every 2 minutes, Every
15 minutes, or Off.
Emergency notification preview: Select this option to play a sample emergency
alert tone.
Speak alert message: Select this option to use the text-to-speech feature on your
phone to read the emergency alert out when it is received.
3. When you are done, touch to return to the Emergency Alerts main screen.
Social Networking Accounts
Stay in touch on the go with all your social networking accounts. Post updates on Facebook and
Twitter®, review your LinkedIn contacts, see what everyone’s talking about from YouTube, and
more.
Facebook
Post updates, read what your friends are up to, upload pictures and check-ins, and more with
on-the-go Facebook access.
Install the Facebook App on Your Phone
Before you use Facebook on your phone, you must download and install the app from the
Google Play Store app.
Touch > > Play Store . 1.
Touch the Search icon and search for "facebook". 2.
Touch Facebook from the results list. 3.
Touch INSTALL, and then touch ACCEPT. 4.
When the download has completed, touch OPEN. To open the app from the home 5.
screen, touch > Facebook .
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Sign in to Your Facebook Account from Account Settings
1. Touch > > Settings > Add account.
2. Touch Facebook.
3. Touch Sign Up for Facebook on the main Facebook home page.
4. Enter your Facebook details and touch Sign Up.
5. Follow the onscreen prompts to complete.
Google+
With Google+ you can check your friends’ updates, post updates of your own, and chat with
friends in your Google+ circles.
1. Sign in to your Google Account. See Create a Google Account.
2. Touch > > Google+ .
3. If you are signed into more than one Google Account, select the account you would like
to use with Google+.
4. Follow the onscreen instructions to use Google+.
YouTube
YouTube is a video sharing website on which users can upload and share videos. The site is
used to display a wide variety of user-generated video content, including movie clips, TV clips,
and music videos, as well as video content such as video blogging, informational shorts and
other original videos.
Open YouTube
■ Touch > > YouTube .
Note: Terms of Service may appear. Touch Accept, if you agree to the Terms of Service.
Watch YouTube Videos
1. On the YouTube screen, touch a video.
2. Touch the screen to show the progress bar at the bottom. Touch the screen while the
bar is displayed to pause/play the video. Move the slider on the bar to the left or right to
rewind or fast-forward the video.
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Search for Videos
1. On the YouTube screen, touch at the upper right of the screen to open the search
box.
2. Enter the keyword to search. Search results appear below the search box.
3. Touch one of the results, or touch on the keyboard.
Scroll through the results and touch a video to watch it
Apps and Entertainment 81
Apps and Entertainment
All your phone’s features are accessible through the Apps list.
Note: Available applications and services are subject to change at any time.
Google Play Store
Google Play™ is the place to go to find new Android apps, books, movies, and music for your
phone. Choose from a wide variety of free and paid content ranging from productivity apps and
games to bestselling books and blockbuster movies and music. When you find what you want,
you can easily download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s
Wi-Fi or 3G or 4G LTE data connection and sign in to your Google Account. See Web and Data
and Sign In to Your Google Account for details.
Important: Our policies often do not apply to third-party applications. Third-party applications
may access your personal information or require us to disclose your customer information to the
third-party application provider. To find out how a third-party application will collect, access, use,
or disclose your personal information, check the application provider’s policies, which can
usually be found on their website. If you aren’t comfortable with the third-party application’s
policies, don’t use the application.
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require
access to your personal information (such as your location, contact data, and more) or access
to certain functions or settings of your phone. Download and install only apps that you trust.
1. Touch > > Play Store .
2. When you open the Google Play Store app for the first time, the Terms of Service
window will appear. Touch OK to continue if you agree to the Terms of Service.
3. Browse through the categories (APPS, GAMES, MOVIES & TV, or BOOKS), find an
app you're interested in, and touch the name.
Note: The Google Play Store screen shots and options may vary depending on the version
installed on your phone. Your Google Play Store app will update automatically when available.
4. Touch an app to read a description about the app and user reviews.
Tip: Once you've find the ones you like, you can add it to your wishlist by touching the Wishlist
icon at the top area of the screen for future reference.
Apps and Entertainment 82
5. Touch INSTALL (for free applications) or the price button (for paid applications).
Note: You need a Google Wallet account to purchase items on Google Play. See Create a
Google Wallet Account to set up a Google Wallet account if you do not have one.
6. The subsequent screen notifies you whether the app will require access to your personal
information or access to certain functions or settings of your phone. If you agree to the
conditions, touch ACCEPT to begin downloading and installing the app.
If you selected a paid app, after touching ACCEPT, follow the onscreen instructions
to add a payment method and complete your purchase.
Warning: Read the notification carefully! Be especially cautious with applications that have
access to many functions or a significant amount of your data. Once you touch OK on this
screen, you are responsible for the results of using this item on your phone.
Create a Google Wallet Account
You must have a Google Wallet account associated with your Google Account to purchase
items from the Google Play Store app.
Do one of the following:
■ On your computer, go to google.com/wallet to create a Google Wallet account.
– or –
■ The first time you use your phone to buy an item from Google Play, you’re prompted to
enter your billing information to set up a Google Wallet account.
Warning: When you’ve used Google Wallet once to purchase an application from the Google
Play Store app, the phone remembers your password, so you don’t need to enter it the next
time. For this reason, you should secure your phone to prevent others from using it without your
permission. (For more information, see Screen Lock.)
Google Play Store Menu Options
The Google Play store app offers additional menu options for you to use.
■ In the Google Play Store main page, touch the three-line icon to display the following
options:
Store home to return you to the Play Store main page.
My Apps to display the content you have installed in Google Play Store.
My Wishlist to view apps that you have previously added to your wishlist.
Redeem to redeem Google Play gift cards.
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Note: The available options will vary depend on which area of the Google Play Store you are in.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 24 hours of the purchase.
Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second
time.
1. Touch > > Play Store .
2. Touch > My apps.
3. Touch the app to uninstall for a refund. The details screen for the app opens.
4. Touch Refund. Your app is uninstalled and the charge is cancelled.
Open an Installed App
There are options for opening an installed app.
1. Touch > .
2. Locate the app, and then touch the icon.
– or –
1. Touch > > Play Store .
2. Touch > My apps > INSTALLED tab.
3. Touch the app and then touch OPEN to open it.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. Touch > > Play Store .
2. Touch > My apps > INSTALLED tab.
3. Touch the app you want to uninstall, and then touch UNINSTALL.
4. When prompted, tap OK to remove the app from your phone.
– or –
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1. Touch > > Settings > Apps > DOWNLOADED tab.
2. Touch the app you want to uninstall, and then touch Uninstall.
3. When prompted, touch OK to remove the app on your phone.
Get Help with Google Play
The Google Play store app offers an online help option if you have questions or want to know
more about the app.
■ In the Google Play Store, touch > Help. The Web browser will take you to the
Google Play Help Web page.
Navigation
Your phone offers a number of location-based navigation programs to help you figure out where
you are and get you where you’re going.
Enable Location Access on Your Phone
Before using any location-based services, you must enable your phone’s GPS location feature.
1. Touch > > Settings > Location access.
2. Touch the on/off slider to turn Access to my location feature on.
3. Read the message and touch Agree to enable GPS satellites.
4. Read the second message and touch Agree to enable Wi-Fi & mobile network
location.
You also need to enable Google's location settings when you use any Google apps for location-
based services.
To let Google apps access your location:
1. Touch > > Settings > Google > Location settings.
– or –
From the Maps main screen (see Google Maps), touch > Settings > Location
settings if you have not set up a Google Account.
2. Touch the on/off icon next to Access my location to enable the feature.
Apps and Entertainment 85
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses
and attractions, rate and review places, and more.
Enable Location Access on Your Phone
Before using any location-based services, you must enable your phone’s GPS location feature.
For more information about location access, see Location Access.
1. Touch > > Settings > Location access.
2. Touch Access to my location to turn location access on. Read the onscreen disclaimer
and touch Agree.
3. Select the check boxes for your location options.
GPS satellites uses GPS to provide location accurate to street level.
Wi-Fi & mobile network location uses Wi-Fi and mobile networks to determine
location.
Use Google Maps
1. Touch > > Maps .
2. When you open the Google Maps apps for the first time, the Welcome to Google Maps
screen will appear. Touch Accept & continue if you agree to the Terms of Service and
Privacy Policy.
If you are not signed in to a Google Account, sign in to or create a Google Account
by touching Sign in > Add Account > Existing or New and following the onscreen
instructions. See Sign In to Your Google Account.
If you are signed in to a Google Account, touch Skip when you are prompted to
select whether to enhance your Google Maps experience.
3. Do any of the following:
To move in any direction, drag or flick the map.
Use the spread and pinch gestures to zoom in and out on the map. To zoom in,
double-touch the target place on the map.
Find Your Current Location
Note: Don’t forget to set your location sources.
Apps and Entertainment 86
On the Google Maps screen, touch . A blue mark indicates your current location on the map.
This feature is available when location settings are enabled. See Move or Remove Items on the
Home Screen.
Search Maps
1. On the Google Maps screen, touch on the search box.
2. Type the place that you want to search. You can enter an address, a city, or type of
establishment.
3. Touch a matching result on the drop-down list. A red callout label appears on the map
to indicate the location.
4. Touch the red callout to open the menu for the location.
– or –
1. On the Google Maps screen, touch on the search box.
2. Touch the Explore nearby banner and choose places to eat, drink, play, shop and sleep.
Below the Explore nearby banner, find other services such as convenience stores,
post offices, petrol stations, and more.
3. Touch a location to see it on the map or get directions.
To clear your search, touch to the right of the search box.
Layer and Additional Options
Layers allow you to view locations and additional info overlaid on the map.
■ To access available layer and additional options menu, touch the three-line icon in the
bottom-left corner of the Maps screen.
A menu with available layers for your map will appear. Touch the name of the layer
that you'd like to turn on for your map (e.g. Traffic).
For additional options, touch Settings, Help, or Send feedback.
Get Directions
1. On the Google Maps screen, touch .
2. Do one of the following:
Apps and Entertainment 87
Select the way to get to the destination (by car, by train, by bicycle, or by foot).
The starting point is set to your current location as default. Touch My Location to
change your starting point place.
Touch Choose destination… and type your destination or touch the destination
from your history list.
Touch to switch the starting point and destination.
Touch one of the offered route options to get more details.
Music
Your phone lets you discover, download, and listen to your favorite music through a variety of
applications.
Google Play Music App
The Google Play Music app lets you browse, shop, and play back songs purchased from
Google Play as well as songs you have loaded from your own music library. The music you
choose is automatically stored in your Google Play Music library and instantly ready to play via
streaming or download.
For more information about Google Play Music, visit play.google.com/about/music.
Note: For information about loading music onto your phone, see Transfer Files Between Your
Phone and a Computer.
Note: If you have signed up for Google Music™, the first time you open the Play Music
application you will be prompted to select the account whose online music library you want to
access from the Google Play Music application. Follow the onscreen instructions to continue.
Play Music with Google Play
1. Touch > > Play Music .
2. The Listen Now screen appears. Find music based on what you’ve recently listened to,
artists you like, and music that you've purchased recently.
3. Touch the Menu icon next to the featured music for playback options:
Add to queue to add an album or song to the end of your current playback queue.
Keep on device to save music to your phone so that you can listen to music even
when you don’t have a data connection.
Add to playlist to add the song to the playlist.
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Go to artist to visit your library to find music by the same artist.
Shop for Music from Google Play Music
1. Touch > > Play Music .
2. Touch the search icon in the top right-hand corner of the screen to search through
your available songs.
3. Type the name of an artist, album, song, or playlist. Matching songs are displayed in a
list below the search box.
4. Touch a matching song to play it, touch a matching album, artist or playlist to view a list
of its songs.
Google Play Music Tab Options
1. Touch > > Play Music .
2. Touch the three-line icon in the top bar to open the side menu.
3. Touch one of the following tabs to manage and navigate through Play Music:
Listen Now: Makes it easy to figure out what to play next.
My Library: Lets you browse through your music categories (GENRES, ARTISTS,
ALBUMS, and SONGS).
Playlists: Lets you create your own playlist and play it back.
Google Play Music Options
1. Touch > > Play Music .
2. On the Play Music main screen, touch and choose from the following options:
SETTINGS to access your Google Play Music settings.
HELP to display application help information.
Google Play Movies & TV App
The Google Play Movies & TV app lets you connect to Google Play, download a movie or TV
show, and then watch it instantly. Choose from thousands of movies and TV shows, including
new releases and HD titles, and stream them on your Android phone. Previously rented or
purchased titles are automatically added to your library across your phones or other Android
devices.
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For more information about Google Play Movies & TV, visit play.google.com/about/movies.
Touch > > Play Movies & TV . 1.
Sign in to your Google Account if you have not already done so.
Follow the onscreen instructions for viewing movies. 2.
In the top bar, touch an option to see what’s available. 3.
Touch the Watch Now tab to see a selection of movies available for purchase.
Touch the My Movies tab to view movies you have on your phone or memory card.
Touch the My TV Shows tab to view TV shows you have on your phone or memory
card.
Touch the Shop tab to open the Play Store app and find items.
Google Play Books App
With Google Play Books, you can shop the world's largest selection of e-books and read them
anywhere you like. Search and preview millions of books online.
1. Touch > > Play Books .
2. Follow the onscreen instructions.
3. In the top bar, touch an option to see what’s available.
Touch the Read Now tab to see a selection of books available for purchase.
Touch the My Library tab to read books you have on your phone or memory card.
Touch Shop tab to open the Play Store app and find items.
Google Play Newsstand App
Google Play Newsstand allows you to discover more of the news and have them available to
read on your phone at any time or any place.
1. Touch > > Play Newsstand .
2. Follow the onscreen instructions.
3. In the top bar, touch an option to see what’s available.
Touch the Read Now tab to find articles recommended.
Touch the My News tab to organize your subscriptions and categories.
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Touch the Bookmarks tab to retrieve previously saved news items.
Touch the Explore tab to search for new publications and articles based around their
category.
ID
ID Packs are bundles of applications, ringtones, wallpapers, settings, and more. ID Packs are
installed using an application called ID.
You can install as many as five ID Packs at any one time in addition to the default My ID Pack.
You can easily switch from one ID Pack to another without losing any applications already
installed.
Install Your ID Pack
A variety of ID Packs are available. Select your favorite pack and install it.
Note: Your phone must be activated, your battery should be fully charged, and you should be in
a network coverage area before you install an ID Pack.
1. Touch > > ID .
2. Touch Get New ID Packs on the Choose Your ID screen.
3. Touch an ID Pack on the Get New ID Packs screen.
4. Read the information screen for a description of the ID Pack and touch Install.
5. Read the Terms & Conditions and touch Agree to begin the download.
6. Wait for the download to finish and the ID Pack will then begin installation automatically.
– or –
Touch Continue to continue using your phone. When the notification icon appears, slide
the status bar down, and touch ID ready to install to complete the installation.
Switch ID Packs
You can switch to an installed ID Pack or install a new one.
1. Touch > > ID .
2. Touch an ID Pack to replace your current pack.
– or –
Touch Get New ID Packs to install a new ID Pack and follow steps 3-6 of Install Your ID
Pack.
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Note: Certain features of ID are subject to change. For the most up-to-date information
about using ID, please visit com.
Zone
Zone is a free application which helps you manage your account, get tips and tricks for
your phone, find recommended apps, and more.
1. Touch > > Zone .
2. From the Zone Web page, scroll up or down and touch an item to check your
account, read the latest news about your phone, load an application, and more.
Currently, various applications, such as NASCAR Mobile '13, Scout GPS Navigation & Traffic,
and TV & Movies are available through Zone. Access Zone for the latest
information.
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Web and Data
Your phone’s data capabilities let you wirelessly access the Internet or your corporate network
through a variety of connections, including Wi-Fi, 4G LTE, 3G, and Virtual Private Networks
(VPN).
The following topics address your phone’s data connections and the built-in Web browser.
Additional data-related features can be found in Accounts and Messaging, Apps and
Entertainment, and Tools and Calendar.
Wi-Fi
Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s
Wi-Fi, you need access to a wireless access point or “hotspot.”
The availability and range of the Wi-Fi signal depends on a number of factors, including
infrastructure and other objects through which the signal passes.
Turn Wi-Fi On and Connect to a Wireless Network
Use the Wireless & networks setting menu to enable your phone’s Wi-Fi radio and connect to an
available Wi-Fi network.
1. Touch > > Settings > Wi-Fi.
2. Touch the Wi-Fi slider to turn Wi-Fi on.
3. Touch Wi-Fi. The network names and security settings (open network or secured with
WEP/WPA/WPA2 PSK) of detected Wi-Fi networks are displayed.
4. Touch a Wi-Fi network to connect. If you selected an open network, you will be
automatically connected to the network. If you selected a network that is secured with a
password, enter the password and then touch Connect.
Depending on the network type and its security settings, you may also need to enter more
information or choose a security certificate.
When your phone is connected to a wireless network, the Wi-Fi icon ( ) appears in the status
bar and tells you the approximate signal strength. (The above icon indicates maximum signal
strength.)
If Network notification in Advanced Wi-Fi settings is enabled, this icon ( ) appears in the
status bar whenever the phone detects an available open wireless network within range.
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Note: The next time your phone connects to a previously accessed secured wireless network,
you will not be prompted to enter the password again, unless you reset your phone to its factory
default settings or you instruct the phone to forget the network.
Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for
your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and
password for certain closed wireless networks.
Check the Wireless Network Status
Check the status of your current wireless network, including speed and signal strength, through
the Wi-Fi settings menu.
1. Touch > > Settings > Wi-Fi.
2. Touch the wireless network that the phone is currently connected to. You will see a
message box showing the Wi-Fi network name, status, speed, signal strength, and other
details.
Note: If you want to remove the phone’s wireless network settings, touch Forget on this window.
You need to enter the settings again if you want to connect to this wireless network.
Connect to a Different Wi-Fi Network
Use the Wireless & networks settings to scan for and connect to a different Wi-Fi network.
1. Touch > > Settings > Wi-Fi. Detected Wi-Fi networks are displayed in the
Wi-Fi networks section. To manually scan for available Wi-Fi networks, on the Wi-Fi
settings screen, touch > Scan.
2. Touch another Wi-Fi network to connect to it.
Note: If the wireless network you want to connect to is not in the list of detected networks, touch
. Enter the wireless network settings and touch Save.
Connections Optimizer
The Connections Optimizer is a tool that automatically selects the best mobile network for your
phone, including "remembered" Wi-Fi networks.
About Connections Optimizer
The Connections Optimizer helps you manage and enhance your data experience by finding
and connecting to "remembered" Wi-Fi networks on your phone. Remembered Wi-Fi networks
are networks with which you have previously chosen to connect. Active Wi-Fi connections may
offer improved performance and generally improve battery life while allowing you to talk on the
phone and use data at the same time.
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The Connections Optimizer works by searching for available "remembered" Wi-Fi networks. If
you do not leave your Wi-Fi antenna on all the time, you will only notice the Connections
Optimizer operating at certain times of the day in a small number of locations on the network.
Your Wi-Fi antenna will conserve battery by scanning for connections periodically (not
continuously), and if no connection is achieved, the antennas will be turned off. You may also
manually turn the antennas off during the scan period.
To facilitate quality assurance and enable feature enhancements, information is collected about
your battery levels, Wi-Fi and network connections and usage. No personal information is
collected.
Enable Connections Optimizer
1. Touch > > Settings > More… > Mobile networks > Connections
Optimizer. You will see a disclaimer.
2. Read the disclaimer and touch I Agree to turn Connections Optimizer on.
Disable Connections Optimizer
1. Touch > > Settings > More… > Mobile networks > Connections
Optimizer.
2. Uncheck the box on the Connections Optimizer page.
Data Services
The following topics will help you learn the basics of using your data services, including
launching a data connection, and navigating the Web with your phone.
Important: Certain data services requests may require additional time to process. While your
phone is loading the requested service, the touchscreen keyboard may appear unresponsive
when in fact they are functioning properly. Allow the phone some time to process your data
usage request.
Launch a Web Connection
Launching a Web connection is as simple as opening the browser on your phone.
■ Touch > > Browser . (Your data connection starts and you see the home
page.)
Note: Internet connections can be made either through 3G or 4G LTE service or via Wi-Fi
(configured within the Settings > Wi-Fi page).
While connecting, you may see an animation. Once complete, you are connected to the default
home page.
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Tip: To change the phone’s default launch page to your current page, touch > Settings >
General > Set homepage > Current page. See Set the Browser Home Page for details.
Note: The Browser automatically launches when a Web link is touched from within either an
email or text message.
Data Connection Status and Indicators
Your phone displays the current status of your data connection through indicators at the top of
the screen. The following symbols are used:
Icon
Description
Your phone is connected to the 4G LTE network.
Your phone is connected to the 3G network.
If you do not see an indicator, your phone does not have a current data connection. To launch a
connection, see Launch a Web Connection.
Virtual Private Networks (VPN)
From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow
you to connect to and access resources inside a secured local network, such as your corporate
network.
Prepare Your Phone for VPN Connection
Depending on the type of VPN you are using at work, you may be required to enter your login
credentials or install security certificates before you can connect to your company’s local
network. You can get this information from your network administrator.
Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data
connection. For information about setting up and using these connections on your phone, see
Launch a Web Connection and Turn Wi-Fi On and Connect to a Wireless Network.
Set Up Secure Credential Storage
Your network administrator may instruct you to download and install security certificates to
connect to the network.
1. Download and install the certificates needed to access your local network into a microSD
card. Your network administrator can tell you how to do this.
2. Insert the microSD card into your phone. See Insert a microSD Card.
3. Touch > > Settings > Security > Install from SD card, and install the
necessary security certificates.
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Add a VPN Connection
Use the Wireless & networks settings menu to add a VPN connection to your phone.
1. Touch > > Settings > More… > VPN.
If you are asked to set up a screen lock, touch OK and set up a required type of lock.
To set up a screen lock, see Screen Lock.
2. Touch Add VPN profile, and then enter the information for the VPN you want to add.
Information may include Name, Type, Server address, PPP encryption (MPPE), and
advanced options.
Set up all options according to the security details you have obtained from your
network administrator.
3. Touch Save.
The VPN is then added to the VPNs section of the VPN settings screen.
Connect to or Disconnect from a VPN
Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy.
Connect to a VPN
1. Touch > > Settings > More… > VPN.
2. In the VPN section, touch the VPN that you want to connect to.
3. When prompted, enter your login credentials, and then touch Connect. When you are
connected, a VPN connected icon appears in the notification area.
4. Open the Web browser to access resources such as intranet sites on your corporate
network. (For more information about browsing the Web, see Learn to Navigate the
Browser.)
Disconnect from a VPN
1. Drag the status bar down to open the Notifications panel.
2. Touch the VPN notification and then touch Disconnect.
When your phone has disconnected from the VPN, the VPN connected icon disappears from
the notification area of the title bar.
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Browser
Your phone’s Web browser gives you full access to both mobile and traditional websites on the
go, using 3G, 4G LTE, or Wi-Fi data connections.
Launch the Web Browser
Launching the browser is as easy as touching an icon.
■ Touch > > Browser .
Tip: Your phone may support additional Web browsers, such as Google Chrome.
Learn to Navigate the Browser
Navigating through menus and websites during a data session is easy once you have learned a
few basics.
Note: Before you access the default home page, you may be asked to enter your 10-digit
wireless phone number and touch OK. Entering your phone number is not required for access
to other Web pages.
Scrolling
As with other parts of your phone’s menu, you’ll have to drag up and down to see everything on
some websites.
To scroll through a website’s page:
■ In a single motion, touch and drag across or up and down a page.
Selecting
To select onscreen items or links:
■ Drag across a page, and then touch an item or touch an onscreen link to select the link.
Links, which are displayed as underlined text, allow you to jump to Web pages, select special
functions, or even place phone calls.
Pinching and Zooming
Zooming in and out on a Web page can be done by using your fingers to pinch in or spread out
on the screen.
To zoom in:
1. Place your thumb and index finger on the screen.
2. Expand them outward (spread) to zoom in.
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To zoom out:
1. Place your thumb and index finger on the screen.
2. Bring them together (pinch) to zoom out.
Go Back
To go back one page:
■ Touch on your phone. Repeat this process to keep going back through your Web
page history of recently visited pages.
Go to a Web Page
1. Touch the Address field (top of the browser window) and enter a new Web address.
As you enter the address, possible matches are displayed within an onscreen list.
Touch an entry to launch the desired website.
2. Touch Go on the keyboard to launch the new page.
Browser Menu
The browser menu offers additional options to expand your use of the Web on your phone.
Open the Browser Menu
The browser menu may be opened anytime you have an active data session, from any page
you are viewing.
1. Touch > > Browser .
2. From any open Web page, touch . You will see the browser menu.
Options available within the browser menu may include:
● Stop: Stops loading the current Web page. (This option will only display while a page is
loading.)
● Refresh: Reloads the current Web page.
● Forward: Returns you to a previously viewed page.
● Homepage: Returns you to the home page.
● Bookmarks: Allows you to access and manage your bookmarks.
● Save to bookmarks: Adds the currently viewed page to bookmarks.
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● Share page: Allows you to share the URL via Gmail, SMS, Email, Bluetooth, etc.
● Find on page: Allows you to search in the current page.
● Request desktop site: Allows you to assign the browser to display the current page in
the desktop view (to closely mimic the display as it would appear on a Desktop
computer).
● Save for offline reading: Saves the Web page so you can read it later even when
offline.
● Settings: Allows you to modify your Web settings. For more information, see Adjust
Browser Settings.
Select Text on a Web Page
You can highlight text on a Web page and copy it, search for it, or share it.
1. Touch > > Browser , and navigate to a Web page.
2. Touch and hold to the area of the page containing the desired text.
3. Touch and drag the blue markers across the screen to highlight the desired text.
SELECT ALL: Touch to select all text on the Web page.
Copy : Touch to copy the selected text.
Menu : Touch to select one of the following:
• Share to share the selected text via Bluetooth, Gmail, or messaging, etc.
• Find to search for all instances of the selected text in the current Web page.
• Web Search to launch a Web search for the selected text.
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Go to a Specific Website
Follow the instructions to go to a particular website by entering a URL (website address).
1. Touch the URL field and enter a website address.
As you type the address, if your desired website appears within the suggested sites
list, touch the entry to begin surfing.
2. Touch Go.
Note: Not all websites are viewable on your phone.
Adjust Browser Settings
You can control many of the settings for your browser through the browser settings menu,
including general page settings, privacy and security, accessibility settings, advanced settings
such as Javascript and plug-ins, bandwidth management, and labs settings.
1. Touch > > Browser .
2. From any open Web page, touch > Settings. You will see the browser settings
menu.
3. You can access the following settings menus:
General
• Set homepage: Sets the current home page for the Web browser.
• Form auto-fill: Fills out Web forms with a single touch.
• Auto-fill text: Sets up text to auto-fill in Web forms.
Privacy & security
• Clear cache: Deletes all currently cached data. Touch OK to complete the
process.
• Clear history: Clears the browser navigation history. Touch OK to complete the
process.
• Show security warnings: Notifies you if there is a security issue with the current
website. Clear the check mark to disable this function.
• Accept cookies: Allows sites that require cookies to save and read cookies from
your phone.
• Clear all cookie data: Clears all current browser cookie files.
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• Remember form data: Allows the phone to store data from any previously filled-
out forms. Clear the check mark to disable this function.
• Clear form data: Deletes any stored data from previously filled out forms. Touch
OK to complete the process.
• Enable location: Allows sites to request access to your current location (using
the built-in GPS function).
• Clear location access: Clears location access for all websites. Touch OK to
complete the process.
• Remember passwords: Stores user names and passwords for visited sites.
Clear the check mark to disable this function.
• Clear passwords: Deletes any previously stored usernames or passwords.
Touch OK to complete the process.
Accessibility
• Force enable zoom: Overrides a website’s request to control zoom behavior.
• Text scaling: Changes text size as you see on its preview screen.
• Zoom on double-tap: Sets the zoom magnification when you double-tap the
screen.
• Minimum font size: Sets the minimum font size on the Web as you see on its
preview screen.
• Inverted rendering: Inverts the screen image. Black becomes white and vice
versa.
▪ Contrast: When Inverted rendering is enabled, you can set the contrast
using the slider.
• Caption Settings: Changes the appearance of text captions.
▪ Caption Language: Selects the caption language to display.
Advanced
• Set search engine: Sets the search engine.
• Open in background: New pages are launched in a separate page and
displayed behind the current one. Clear the check mark to disable this function.
• Enable JavaScript: Enables JavaScript for the current Web page. Without this
feature, some pages may not display properly. Clear the check mark to disable
this function.
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• Allow multiple tabs per app: Allows you to use multiple navigation tabs per
application.
• Enable plug-ins: Allows you to determine the way your phone handles program
enhancements. Select Always on, On demand, or Off.
• Website settings: Allows you to configure advanced settings for individual
websites.
• Default zoom: Sets the default browser viewing size. Choose from: Far,
Medium, or Close.
• Open pages in overview: Provides an overview of the recently opened pages.
• Auto-fit pages: Allows Web pages to be resized to fit as much of the screen as
possible.
• Block pop-ups: Prevents pop-up advertisements or windows from appearing
onscreen. Clear the check mark to disable this function.
• Text encoding: Adjusts the current text encoding.
• Reset to default: Resets the browser settings to default.
Bandwidth management
• Search result preloading: Allows browser to preload high confidence search
results in the background.
• Web page preloading: Allows browser to preload linked Web pages in the
background.
• Load images: Displays images on Web pages.
Labs
• Quick controls: Opens the Quick controls and hide application and URL bars.
• Fullscreen: Enables the full screen mode and hide the status bar.
Create Website Settings
You can create settings for individual websites.
1. Touch > > Browser .
2. From any open Web page, touch > Settings > Advanced > Website settings.
3. Select the settings you want to configure for the current website.
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Reset the Browser to Default
You always have the option to restore your browser to its default settings.
1. Touch > > Browser .
2. From any open Web page, touch > Settings > Advanced > Reset to default.
3. Touch OK to complete the process.
Set the Browser Home Page
Customize your Web experience by setting your browser’s home page.
1. Touch > > Browser .
2. From any open Web page, touch > Settings > General > Set home page.
3. Select an option to set your browser’s home page.
Current page to set the current page as the home page.
Blank page to set a blank page as the home page. It helps new Browser windows to
open more quickly.
Default page to set a factory default URL as home page.
Most visited sites to select a home page from a list of recently visited sites.
Other to enter a specific website address for your home page. Touch OK to
complete the process.
Create Bookmarks
Make browsing easier by setting up and using custom bookmarks.
1. From any open Web page, touch > Bookmarks. Three tabs are revealed:
BOOKMARKS: Displays a list of your current Web bookmarks.
HISTORY: Displays a record of your browsing history. These records are organized
into folders such as: Today, Yesterday, Last 7 days, and Most visited.
SAVED PAGES: Displays a list of websites you saved for offline reading. Touch an
entry to launch the selected page.
2. Touch Add bookmark (first entry in the Bookmarks tab).
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3. Enter a descriptive name for the new bookmark and touch OK to store the new entry to
your Bookmarks list.
Create Bookmarks from Other Tabs
1. From any open Web page, touch > Bookmarks.
2. Touch either the HISTORY or SAVED PAGES tab.
3. Touch and hold an entry from the list to display an onscreen popup menu.
4. Touch Save to bookmarks to add the selected entry to your current list of bookmarks.
– or –
1. Repeat steps 1 and 2 above.
2. Touch the star icon adjacent to a website address. Edit the necessary info and touch OK.
The star now turns white. This adds the “starred” website to your current Bookmarks list.
Create a New Homepage
Select any previously visited Web page to display as your home page.
1. From any open Web page, touch > Bookmarks.
2. Touch your desired tab.
3. Touch and hold an entry from the list to display an onscreen popup menu.
4. Touch Set as homepage to assign the selected entry as your new homepage.
Add Bookmarks to Your Home Screen
You can add Web bookmarks to your phone’s home screen for quick access.
1. From any open Web page, touch > Bookmarks.
2. Touch and hold an existing entry from the list to display an onscreen popup menu.
3. Touch Add shortcut to Home screen to add the selected entry to your Home screen.
Portable Wi-Fi Hotspot
Portable Wi-Fi Hotspot allows you to turn your phone into a Wi-Fi hotspot.
Set Up Portable Wi-Fi Hotspot
1. Touch > > Portable Wi-Fi hotspot .
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2. Touch OK on the introduction screen.
3. Touch the Portable Wi-Fi hotspot checkbox to activate the service.
– or –
1. Touch > > Settings > More… > Tethering & portable hotspot.
2. Touch the Portable Wi-Fi hotspot checkbox to activate the service.
Note: Using both 4G LTE service and hotspot drain your phone’s battery at a much faster rate
than when using any other feature combination. The best way to keep using the phone as a
hotspot is to have it connected to a power supply.
Important: Write down the passkey (password) for this communication (shown onscreen).
Connect to Portable Wi-Fi Hotspot
1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.).
2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network
list.
The name for your phone hotspot can be changed by touching > > Portable
Wi-Fi hotspot > Network SSID.
3. Select this device and follow your onscreen instructions to enter the passkey (provided
on the Portable Wi-Fi hotspot page).
4. Launch your Web browser to confirm you have an Internet connection.
Configure Portable Wi-Fi Hotspot
1. Touch > > Portable Wi-Fi hotspot .
– or –
Touch > > Settings > More… > Tethering & portable hotspot > Set up
Wi-Fi hotspot.
2. Set the following options:
Network SSID: Sets your network name.
SSID broadcast: Selects the check box to broadcast the SSID.
Security: Sets the security level.
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Password: Sets a password if necessary.
Maximum Wi-Fi clients: Sets the maximum Wi-Fi clients that can connect to your
phone.
Auto off: Sets the length of time to elapse when your hotspot feature is disabled if
there is no device connected.
Channel: Selects the channel you want to use.
Touch > Advanced: Sets the advanced settings, such as local router IP settings
or DHCP server settings.
When the portable Wi-Fi hotspot is active and is ready to share its connection, the hotspot icon
appears on the status bar.
Phone as Modem
You can tether your phone to your computer with a USB cable, to share your phone’s Internet
connection with your computer.
1. Touch > > Settings > More… > Tethering & portable hotspot.
2. Select the Phone as Modem check box to turn on the tethered mode.
When the tethered mode is active, the tethered mode icon appears on the Notifications
panel.
If you want to use your phone in tethered mode whenever it is connected to a PC, select Phone
as modem in Default connection type of PC connection. See PC Connection Settings.
Bluetooth Tethering
You can share your phone's Internet connection with Bluetooth devices via Bluetooth.
1. With your phone connected to the Internet, touch > > Settings > More… >
Tethering & portable hotspot.
2. Select the Bluetooth tethering check box.
3. Pair your phone with a Bluetooth device. If they are already paired, establish their
connection. See Connect a Bluetooth Headset or Car Kit or Reconnect a Headset or
Car Kit for details.
When the Bluetooth tethered mode is active, the Bluetooth tethered icon appears on the
Notifications panel and the paired Bluetooth device is connected to the Internet.
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Camera and Video
You can use the camera or video camera to take and share pictures and videos. Your phone
comes with a 8.0 megapixel main camera with an autofocus feature that lets you capture sharp
pictures and videos.
Take Pictures
The following topics teach you how to take pictures with your phone’s camera.
Open or Close the Camera
You can open the camera through the applications list. In addition to using the applications list
to open the camera, you may be able to launch the camera from within other applications such
as Contacts or Messaging.
Open the Camera
■ Press and hold the Camera button on the lower right side of the phone.
– or –
Touch (the camera shortcut) on the home screen.
– or –
Touch > > Camera .
Tip: If you have set the Camera shortcut on the lock screen, you can directly access to camera.
From the lock screen, swipe the screen towards Camera .
Close the Camera
■ On the camera screen, touch or .
Viewfinder Screen
The Viewfinder screen lets you view your subject and access camera controls and options.
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● Settings: Opens the camera settings menu and lets you change the camera
settings. For more information, see Camera and Video Camera Settings.
● Switch to: Switches between the back-facing camera lens and the front-facing
camera lens (for self portraits, video chatting, etc.).
● Zoom slider: Allows you to adjust your zoom level. Touch to zoom in
and out of an image.
● Thumbnail: Displays the thumbnail of the latest image. Touch to view and
manage.
● Battery Icon: Displays how full the battery is.
● /Storage Area: Displays where the pictures you take will be saved; the phone's
internal storage or optional microSD card.
● Focus settings: Displays your focus settings. You can select the focus setting from
Continuous AF, Face detection, Macro, and Infinity.
● Shutter Button: Takes a picture.
● Record Button: Records a video.
Take a Picture
You can take high-resolution pictures using your phone’s camera.
1. Press and hold the Camera button on the lower right side of the phone.
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– or –
Touch > > Camera .
2. Before taking the picture, touch onscreen icons to access various camera options and
settings. See Camera and Video Camera Settings.
3. Frame your subject on the screen.
Tip: Hold the phone vertically when taking portrait shots or hold the phone horizontally when
taking landscape shots.
4. Touch to take the picture.
5. Choose what you want to do with the picture you’ve just taken. See Camera Review
Screen for details.
Camera Review Screen
After capturing a picture, touch the thumbnail image to see the item on the review screen. From
there, you can access options such as share, delete, and more.
● Gallery: Opens the Gallery application. See View Pictures and Videos Using
Gallery.
● Share: Displays the available applications to share your image.
● Menu: Displays additional picture or video options. These options may include:
Delete to delete the currently displayed image. Confirm the deletion by touching OK.
Slideshow to start the slideshow of the images stored.
Rotate left/Rotate right to rotate the view of the currently displayed image.
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Crop to crop the currently displayed image.
Set picture as to set the currently displayed image as the contact photo or wallpaper.
Details to show the detailed information of the currently displayed image.
Record Videos
Record high-quality videos using your phone’s video camera.
1. Press and hold the Camera button on the lower right side of the phone.
– or –
Touch > > Camera .
2. Frame your subject on the screen.
3. Touch to start capturing video.
4. Touch to stop recording.
Camera and Video Camera Settings
Follow the steps below to change the advanced settings on your camera.
1. Press and hold the Camera button on the lower right side of the phone.
– or –
Touch > > Camera .
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2. Choose camera or video mode. Touch Settings to display the advanced settings
menu. You can change the following settings from the Settings menu:
Mode: Select from Normal, Color effect, Continuous shooting, Smile
shutter, HDR, Panorama, or Quick shot.
• Normal: Takes a normal picture.
• Color effect: Adds a color effect to the picture.
• Continuous shooting: Takes up to 30 pictures continuously while touching and
holding the shutter button.
• Smile shutter: Detects a smile on a face and automatically takes a picture
without your touching the shutter button.
• HDR: Takes three pictures at different exposure levels and combines them into
one picture. It compensates the loss of detail at each exposure level and helps
produce a clear and detailed picture. The shutter sounds only once while taking
the three pictures.
• Panorama: Takes a panorama picture as you pan the phone sideways.
• Quick shot: Allows you to take pictures with a minimum shutter lag time.
Scene: Selects from Auto, Portrait, Landscape, Night portrait, Night
landscape, or Action.
WB: Allow you to set white balance. Selects from Auto, Daylight, Cloudy,
Incandescent, or Fluorescent.
Flash: Selects from Auto, On, or Off.
More: Displays additional camera and video camera settings. You can change
the following settings:
• Picture size: Selects from 8.0MP(3264x2448), w6.0MP(3264x1836),
5.0MP(2560x1920), 3.2MP(2048x1536), 2.0MP(1600x1200), 0.8MP(1024x768),
qHD(960x540), or VGA(640x480).
• Video size: Selects from HD(1080p), HD(720p), DVD(480p), VGA, QVGA,
or MMS(30s).
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• Focus settings: Selects from Continuous AF, Face detection, Macro, or
Infinity.
• Auto exposure: Selects from Center weighted, Frame average, or Spot
metering.
• Brightness: Selects from Auto or Manual.
• Contrast: Selects from Auto or Manual.
• Self-timer: Selects from Off, 3 seconds, 5 seconds, or 10 seconds.
• Select ISO: Selects from Auto, 100, 200, 400, or 800.
• Auto review: Selects from off, 2 seconds, or No limit.
• Blink detection: Lets you know right away whether one of your subjects
blinked. Selects from On or Off.
• Picture quality: Selects from Super fine, Fine, or Normal.
• Camera key: Allows you to set the behavior of the camera button. Choose
from: Take a picture or Record a video.
• Store location: Stores the location information of the image. Selects from
On or Off.
• Auxiliary line: Selects from Off or Grid.
• Time lapse recording: Allows you to capture in the interval shooting mode.
Selects from Off, 1s, 1.5s, 2s, 2.5s, 3s, 5s, or 10s.
• Audio recording: Selects from Unmute or Mute.
• Video format: Selects from MPEG-4 or 3GPP.
• Default settings: Resets all the camera settings to the factory default
settings. Touch OK to confirm.
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Note: If you select items other than Auto for Camera scene, you cannot select Flash mode,
Focus settings, Auto exposure, Brightness, Select ISO, and White balance.
Use Panorama Mode
Panorama mode allows you to create a panoramic picture by stitching multiple shots together.
1. Press and hold the Camera button on the lower right side of the phone.
– or –
Touch > > Camera .
2. Touch > Mode > Panorama.
Shortcut: You can also touch > > Panorama to active the panorama mode.
3. Holding the phone in landscape mode, touch START.
4. The directional arrow and the red line will appear on the screen and you will be
prompted to pan to the right in landscape view.
5. A blue line appears in the viewfinder, so you can use this to assist in maintaining correct
vertical alignment.
6. Continue to move right as slowly as you can.
When you want to stop capturing, touch the Finish button.
7. Once you reach maximum panorama length, you will see a message. Touch OK. The
camera will automatically stitch together consecutive shots.
8. Touch Done.
Tip: You can change the picture size and GPS settings from the settings menu. While in
panorama mode, touch MENU and select an option.
View Pictures and Videos Using Gallery
Using the Gallery application, you can view pictures and watch videos that you’ve taken with
your phone’s camera, downloaded, or copied onto your storage card or phone memory.
For pictures that are on your storage card or phone memory, you can do basic editing such as
rotating and cropping. You can also easily assign a picture as your contact picture or wallpaper
and share pictures with your friends.
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Open or Close Gallery
The Gallery app opens in the Albums tab where your pictures and videos are organized by
albums for easy viewing.
Open the Gallery App
1. Touch > > Gallery .
2. Touch a folder location (such as Camera), and then touch an image to view the picture.
If you stored your files in folders (directories) on the microSD card or phone memory, Gallery
will display these folders as separate albums.
Folders in your storage card or phone memory that contain pictures and videos will also be
treated as albums. The actual folder names will be used as the album names. If you have
downloaded any pictures and videos, these will be placed in the Download album.
When viewing pictures in Gallery, you can touch in the upper left corner to return to Album
view. Touch an album to view the pictures or videos in that album.
Note: Depending on the number of pictures stored, it may take some time for Gallery to load all
your pictures on the screen.
Close the Gallery App
■ To close the Gallery app and return to the home page, touch .
View Pictures and Videos
You can access and view all your stored pictures and videos from your phone’s Gallery.
1. Touch > > Gallery .
2. Touch an album (such as Camera), and then touch an image to view the picture.
After selecting an album from the Albums tab, you can browse through the pictures and videos
of that album. Touch a picture or video to view it in full screen. By default, the pictures and
videos in an album are displayed in grid view.
Note: When viewing pictures in the Grid view, you can touch and hold on a picture or video to
open a selection menu and choose what to do with the picture or video.
Note: If you want to select another album, touch to return to the Albums tab.
Zoom In or Out on a Picture
There are two ways you can zoom in or out of a picture.
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■ Touch the screen twice quickly to zoom in, and then touch the screen twice quickly again
to zoom out.
– or –
Use pinch and spread to zoom in or out. “Spread” the screen using your thumb and
forefinger to zoom in when viewing a picture. “Pinch” the screen to zoom out. (Move
fingers outward to zoom in and inward to zoom out.)
Watch Video
Use the onscreen controls to play, pause, or stop the video.
1. Touch > > Gallery .
2. Touch an album containing a video you want to watch, and then touch an image to view
the video.
Touch to play the video
Touch to pause the video
Drag the dot on the timeline to rewind or forward the video.
Work with Pictures
Whether you’re browsing pictures in filmstrip or grid view in the Gallery application, you can
touch and hold on a picture to open a selection menu and choose to delete the picture, rotate or
crop it, and more.
Picture Options Menu
With a picture displayed, touch to open a selection menu and choose what to do with it:
● Delete to erase the currently selected picture.
● Slideshow to start the slideshow of the pictures stored.
● Edit to edit the currently selected picture.
● Rotate left/Rotate right to rotate the view of the currently selected picture.
● Crop to crop the currently selected picture.
● Set picture as to set the picture as the contact photo or wallpaper.
● Details to show the detailed information of the image.
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Edit a Picture
Your phone has a built in editing tool that allows you to easily alter the picture you just took.
1. Touch > > Gallery .
2. Touch an album and then touch a picture.
3. Touch .
4. Touch the following icon to edit the picture and scroll left and right to select your favorite
effect.
to change the color of the picture.
to select a frame for the picture.
to modify the picture.
to add color effect to the picture.
to undo the action.
to redo the action.
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to display the options menu.
5. When finished, touch SAVE.
Rotate and Save a Picture
When you open the picture in album, you can rotate and save the picture.
1. Touch > > Gallery .
2. Touch an album.
3. Touch the picture you want to rotate.
4. Touch and select either Rotate left or Rotate right.
Crop a Picture
You can resize or crop your pictures according to your needs.
1. Touch > > Gallery .
2. Touch an album.
3. Touch the picture you want to crop.
4. Touch > Crop. A crop box then appears on the picture.
5. To adjust the crop box size, touch and hold the edge of the box. When blue dots appear,
drag your finger inward or outward to resize the crop box.
6. To move the crop box to the part of the picture that you want to crop, drag the crop box
to the desired size and position.
7. Touch SAVE to apply the changes to the picture.
The cropped picture is saved in the album as a copy. The original picture remains unedited.
Share Pictures and Videos
The Gallery application lets you send pictures and videos using email or multimedia messages.
You can share pictures on your social networks (such as Facebook, FlickrTM, PicasaTM, and
Twitter) and share videos on YouTube. You can also send them to another phone or your
computer using Bluetooth.
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Send Pictures or Videos by Email
You can send several pictures, videos, or both in an email or Gmail message. They are added
as file attachments in your email. For more information about using email and Gmail, see
Compose and Send Email or Send a Gmail Message.
1. Touch > > Gallery .
2. Touch the album that contains the pictures or videos you want to share.
3. Touch the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Touch
all the items you want to include.
4. Touch and then on the Share via menu, touch Email or Gmail.
5. Address and compose your message and then touch Send .
Note: If you selected Email and you have multiple email accounts, the default email account will
be used.
For more information about using email and Gmail, see Compose and Send Email or Send a
Gmail Message.
Send a Picture or Video by Multimedia Message
Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging
app. Although you can send several pictures or videos in a multimedia message, it may be
better to send one at a time, especially if the files are large in size.
1. Touch > > Gallery .
2. Touch the album that contains the pictures or videos you want to share.
3. Touch the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Touch
all the items you want to include.
4. Touch and then on the Share via menu, touch Messaging.
5. Compose your message and then touch .
For more information about sending multimedia messages, see Send a Multimedia Message
(MMS).
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Send Pictures or Videos Using Bluetooth
You can select several pictures, videos, or both and send them to someone’s phone or your
computer using Bluetooth.
1. Touch > > Gallery .
2. Touch the album that contains the pictures or videos you want to share.
3. Touch the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Touch
all the items you want to include.
4. Touch and then on the Share via menu, touch Bluetooth.
5. In the next few screens, you’ll be asked to turn on Bluetooth on your phone and connect
to the receiving Bluetooth device so the files can be sent. For more information, see
Bluetooth.
Share Pictures and Videos on Facebook
You can share pictures and videos from your phone directly to your Facebook account. You
need to be logged in to your Facebook account to upload pictures and videos.
1. Touch > > Gallery .
2. Touch the album that contains the pictures or videos you want to share.
3. Touch the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Touch
all the items you want to include.
4. Touch and then on the Share via menu, touch Facebook.
5. Add a caption and then touch Post.
6. Check the status bar for the upload information.
Share Pictures and Videos on Google+
You need to be signed in to a Google Account to share pictures and videos on Google+.
1. Touch > > Gallery .
2. Touch the album that contains the pictures or videos you want to share.
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3. Touch and hold the picture or video until you see a blue frame around it. Touch multiple
pictures and videos to select them.
4. Touch and then on the Share via menu, touch Google+.
5. Follow the instructions on the screen.
Share Pictures on Picasa
You need to be signed in to a Google Account to upload pictures to the Picasa™ picture
organizing service.
1. Touch > > Gallery .
2. Touch the album that contains the pictures or videos you want to share.
3. Touch the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Touch
all the items you want to include.
4. Touch and then on the Share via menu, touch Picasa.
5. Select the online album where you want to upload the pictures, or touch to create a
new album.
6. Touch Upload. You can view the pictures online at picasaweb.google.com.
Share Videos on YouTube
You can share your videos by uploading them to YouTube. Before you do this, you must create
a YouTube account and sign in to that account on your phone.
1. Touch > > Gallery .
2. Touch the album that contains the pictures or videos you want to share.
3. Touch the videos you want to share.
To select multiple videos, touch and hold an image to turn on multiple select. Touch
all the videos you want to include.
4. Touch and then on the Share via menu, touch YouTube.
5. Enter the prompted information, such as description and tags, and select a privacy
option.
Touch .
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Tools and Calendar
Learn how to use many of your phone’s productivity-enhancing features.
Calendar
Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps
organize your time and reminds you of important events. Depending on your synchronization
settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange
ActiveSync calendar, and Outlook calendar.
Add an Event to the Calendar
Add events to your calendar directly from the Calendar application.
1. Touch > > Calendar .
2. On any Calendar view, touch .
3. If you have more than one calendar, select a calendar in which to add the event:
Note: You can create multiple Google Calendars only in Google Calendar on the Web. After
creating them in Google Calendar on the Web, you’ll be able to see them in the Calendar
application on your phone. For more information about creating and managing multiple Google
Calendars, visit the Google website: calendar.google.com.
Note: If you have synchronized your phone with an Exchange ActiveSync account or Outlook
on your computer, you can also select these calendars.
4. Enter a name for the event.
5. Enter the event location.
6. To specify the date and time of the event, do one of the following:
If there is a time frame for the event, touch the FROM and TO dates and times to set
them.
If the event is a special occasion such as a birthday or an all-day event, set the
FROM and TO dates, and then select the ALL DAY check box.
7. Enter email addresses to invite guests to your event and add the event descriptions. See
Invite Guests to Your Calendar Event .
8. If the event occurs on a regular basis, touch the REPETITION box and then choose how
often the event occurs.
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9. Set the event reminder time and select how you are notified.
10. Select your status to be displayed on your calendar.
11. Set the privacy status of this event.
12. Touch DONE.
Invite Guests to Your Calendar Event
If you want to invite guests to your event, you need to create and add the event in your Google
Calendar.
An email invitation will be sent to your guests using your Google Account.
1. Open Calendar and create a new event. Touch the Calendar field and then select your
Google Account (or one of your other Google Calendars). See Add an Event to the
Calendar.
2. Add details about the event, such as date and time, location, and more.
3. In the GUESTS field, enter the email addresses of everyone you want to invite to the
event. Separate multiple addresses with commas.
4. Add the description of the event to be displayed on the email to your guests.
5. Touch DONE to add the event to your Google Calendar.
If the people to whom you send invitations use Google Calendar, they’ll receive an invitation in
Calendar and by email.
Calendar Event Alerts
When your phone is turned on and you have an event alarm scheduled, your phone alerts you
and displays the event summary. There are several ways your phone alerts you to scheduled
events:
● By playing the assigned ringer or vibration type.
● By showing the icon on the status bar.
● By showing the Alert pop-up screen.
Event Reminders
If you have set at least one reminder for an event, the upcoming event icon ( ) will appear in
the notifications area of the status bar to remind you of the upcoming event.
To view, dismiss, or snooze the reminder:
1. Touch the status bar, and then drag down the screen to open the Notifications panel.
Tools and Calendar 123
2. Touch the upcoming event name to display the event.
Note: If you have other pending event reminders, these events will also appear on the screen.
3. Do one of the following:
Touch Snooze under the event name to postpone the event reminder for five
minutes.
– or –
Touch the event name to access the reminder settings.
• View or edit the reminder settings.
• Touch > OK to delete the event.
• Touch to access the event settings.
• Touch to assign a color to an event.
• Touch to send the calendar event.
– or –
Touch to keep the reminders pending in the notifications area of the status bar.
To set reminder settings:
■ On any Calendar view, touch > Settings > General settings, and set the items
under NOTIFICATIONS & REMINDERS.
View Calendar Events
You can display the Calendar in daily, weekly, monthly, or agenda view. To change the
Calendar view, touch the date displayed at the upper left corner, and touch Day, Week, Month,
or Agenda.
The color of the events indicates the type of calendar that includes the event. To find out what
each color represents, touch > Calendars to display.
Day and Agenda Views
Day view displays a list of the events of one day. Agenda view shows a list of all your events in
chronological order.
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When in Day view, slide left or right across the screen to view earlier or later days.
Week View
Week view displays a chart of the events of one week.
When in Week view:
● You can touch and hold on a time slot to create a new event at that time.
● Touch an event to view its details.
● Slide left or right across the screen to view earlier or later weeks.
Month View
In Month view, you’ll see markers on days that have events.
When in Month view:
● Touch a day to view the events of that day.
● Touch and hold a day to create a new event.
● Touch PREV or NEXT , or slide up or down the screen to view earlier or later
months.
Erase Calendar Events
It’s easy to erase scheduled events from your calendar.
1. Touch > > Calendar .
2. Open the calendar event details:
In Agenda, Day, and Week views, touch the calendar event you want to delete.
In Month view, touch the date where the calendar event occurs, and then touch the
calendar event.
3. Touch .
4. In the confirmation box, touch OK.
– or –
If the calendar event is recurring, select Only this event, This and future events, or All
events and touch OK.
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Show or Hide Calendars
If you have more than one calendar available, you can choose to show or hide a calendar from
your current view.
1. Touch > > Calendar .
2. In any Calendar view, touch > Calendars to display, and then select or clear a
calendar to show or hide it.
The calendars are kept synchronized on your phone, whether or not you hide them.
Choose Google Calendars to Synchronize With Your Phone
You can choose which Google Calendars to keep synchronized on your phone or which ones to
stop synchronizing.
Stop Synchronizing a Google Calendar
1. Touch > > Calendar .
2. In any Calendar view, touch > Calendars to display > Calendars to sync.
3. Remove the check mark next to the Google calendar you wish to stop synchronizing.
4. Touch OK and then touch to update Calendar with the new changes and return to
the Calendar view you were viewing.
The calendars that you remove from your calendars list will no longer be synchronized on your
phone, but you remain subscribed to them and can work with them in Google Calendar on the
Web.
Add a Google Calendar to Synchronize
Only the calendars that you’ve created or subscribed to on the Web, but previously removed
from your calendars list, are shown in the list of calendars that you can add.
1. Touch > > Calendar .
2. In any Calendar view, touch > Settings > Calendars.
3. Touch ADD ACCOUNT.
4. Touch an account type from the list and follow the steps to set up a new account. For
details, see Create a Google Account.
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Synchronize a Corporate Calendar
If you have set up a corporate account on your phone, you can also synchronize corporate
calendar events on your phone. Calendar events on your corporate account will also show in
Calendar if you chose to synchronize with the Exchange ActiveSync Server.
Clock
Your phone has a clock app that lets you set alarms, view time in time zones around the world,
use a stopwatch, set a timer, and use your phone as a desk clock.
Alarm
Set multiple alarms using your phone’s Clock app.
Set an Alarm
1. Touch > > Clock .
2. Touch the Clock tab and then touch Alarms on the screen.
Note: When you first open the alarms, two alarms are set up by default and ready for you to
customize. These alarms are turned off by default.
3. Touch an existing alarm to change the settings or touch to add a new one and set
the alarm time.
4. Set the hours and minutes you want, and select AM or PM and touch OK.
5. Touch Add label to enter a name for the alarm.
6. Select the REPEAT check box and choose the days of the week you want the alarm to
repeat.
7. Touch to select a ringtone that will play as an alarm.
8. Select the VIBRATE check box to add a vibration feature to the alarm.
9. When you’re finished, touch the on/off slider to turn the alarm on . Touch it
again to turn it off .
Delete an Alarm
1. Touch > > Clock .
2. Touch the Clock tab and then touch Alarms on the screen.
3. From the Alarms screen, touch and hold a desired alarm, and then touch .
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4. Touch OK to confirm the deletion.
Change Clock Settings
You can configure the settings of the clock feature.
1. Touch > > Clock .
2. Touch the Clock tab and then touch Alarms on the screen.
3. From the Alarms screen, touch > Settings.
4. Configure the following options.
Style: Select to change the clock style. Choose from Analog or Digital.
Automatic home clock: Check if you want to add a clock for home while traveling.
Home time zone: Select to set your home time zone.
Silence after: Select to set how long the alarm sounds.
Snooze length: Select to change the snooze interval.
Alarm volume: Select to set the alarm volume.
Volume and Camera buttons: Select to set the behavior of the volume and camera
buttons when pressed while the alarm sounds. Choose from: Silent, Snooze,
Dismiss, or Do nothing.
Stopwatch
You can record split times or lap times with the built-in stopwatch.
1. Touch > > Clock .
2. Touch the Stopwatch tab.
3. Touch START to start the stopwatch.
4. Do any of the following:
Touch STOP to stop timing.
Touch Lap to record the time.
Touch Reset to reset the stopwatch to zero.
Touch Share to share your results via Bluetooth, Google+, Messaging, and more.
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Timer
This feature allows you to use your phone as a countdown timer to alert you when a specified
period of time has elapsed.
1. Touch > > Clock .
2. Touch the Timer tab.
3. Enter the time you want and then touch START.
4. Do any of the following:
Touch STOP to pause the timer.
Touch Add label to add a label to a timer.
Touch Reset to reset the timer.
Touch +1 to add an additional minute to a timer.
Touch Delete to delete the timer.
World Clock
World Clock can calculate and display the current time according to different time zones in the
world.
1. Touch > > Clock .
2. Touch World clock on the screen.
3. Scroll through the list with your finger or filter the list by typing a city name.
4. Touch the check box next to the cities you want to select so that a check mark displays.
5. Touch to confirm. (An overview of the time zones you have added is displayed in
the Clock screen.)
Calculator
Your phone’s convenient built-in calculator lets you perform basic mathematical equations.
1. Touch > > Calculator .
2. Enter numbers by touching the onscreen keys.
3. Touch DELETE to clear a number. Touch and hold to clear an entire number.
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To access more advanced features, flick the screen left or touch > Advanced
panel.
Touch to close the calculator.
Flashlight
Your phone’s camera flash can work as a flashlight.
Warning: Do not shine the flashlight into anyone‘s eyes, as doing so may compromise their
vision and cause an accident.
1. Touch > > Flashlight .
2. Touch the screen to switch the light on and off.
Sound Recorder
The Sound Recorder allows you to record a sound and save it as a voice data on your phone.
Recording time will vary based on the available memory within the phone.
Record Voice Data
1. Touch > > Sound Recorder .
2. To start recording, touch .
3. To pause recording, touch . Touch again to resume recording.
4. To end the recording, touch .
Play Voice Data
1. Touch > > Sound Recorder .
2. Touch to view all saved voice data.
3. Touch the name of a voice data to play it. The following options are available:
Touch the rewind button to rewind 5 seconds.
Touch > Rewind settings to change the value of rewind.
To fast forward a recording to a specific location, drag the playback slider to the right.
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To rewind a recording to a specific location, drag the playback slider to the left.
Touch to share selected voice data via Bluetooth, Gmail, Messaging, etc.
Touch > Delete to delete selected voice data. Touch OK to confirm.
Voice Data List Options
Your phone offers several options for managing voice data you have recorded.
1. Touch > > Sound Recorder .
2. Touch to view all saved voice data.
3. Touch and choose from the following options:
Share: Allows you to share voice data via Bluetooth, Gmail, Messaging, etc.
Delete: Allows you to delete voice data.
Edit file name: Allows you to rename your voice data.
Details: Allows you to display information about voice data.
MagniFont
The MagniFont application allows enlargement of select text on screen for easy-to-read display.
To use this font, you must activate the MagniFont mode first.
1. From any screen, slide down the status bar to display the notifications panel, and then
touch MagniFont mode. (Once you activate this mode, you can access this application
with the procedure mentioned below.)
– or –
Touch > > MagniFont .
2. Touch the MagniFont button to turn the MagniFont mode on.
To turn the MagniFont mode off, touch the button again, touch the font size you want
from the Font size options, and then touch OK.
Voice Services
Your phone’s voice services let you place calls using your voice, convert text into speech, and
more.
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Automatic Speech Recognition (ASR)
You can use your phone’s built-in automatic speech recognition (ASR) software (Voice Dialer)
to dial a phone number in your contacts or to launch phone functions. All you have to do is to
talk into the phone, and ASR will recognize your voice and complete tasks by itself.
Activate the Voice Dialer
■ Touch > > Voice Dialer .
The phone prompts you to say a command from the list displayed on the screen. To complete
your task, simply follow the onscreen prompts or touch an onscreen option.
If the application does not recognize the number, name, or application name, it will find the most
likely matches and display a list. Touch a selection or touch Cancel to exit the Voice Dialer.
Tip: Use ASR in a quiet environment so it can accurately recognize your commands.
Make a Voice Call with the Voice Dialer
1. Touch > > Voice Dialer .
2. When prompted to speak, say “Call [contact]” or “Dial [number].”
For example, say “Call John Smith on mobile,” to call John Smith’s mobile phone.
Your phone dials the number stored for the contact “John Smith” with the label
“Mobile.”
Open an Application with the Voice Dialer
1. Touch > > Voice Dialer .
2. When prompted to speak, say “Open [application name].”
For example, say “Open Calendar,” to open the Calendar. The application screen is
displayed.
Open a Settings Menu with the Voice Dialer
1. Touch > > Voice Dialer .
2. When prompted to speak, say “Open [settings menu name].”
For example, say “Open sound settings.” The Sound settings menu screen is
displayed.
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Voice Search
Voice Search allows you to find information on the Web as well as items and information on
your phone by speaking your search terms.
1. Touch on the Google Search Bar.
– or –
Touch > > Voice Search .
2. Speak clearly into the phone’s microphone when you see Speak now on the screen. If
an error occurs, try again.
3. Touch a matching item from the onscreen list.
For more information about voice search settings, see Voice Search.
Eco Mode
The Eco Mode allows you to save battery life while using your phone.
1. Touch > > Eco Mode .
2. Touch an option to enable or disable the Eco Mode:
On: Enables the Eco Mode. The Eco Mode On icon appears on the status bar
when selected.
Auto On: Enables the Eco Mode when the remaining battery level falls below the set
level. Scroll and set the percentage. The Eco Standby icon appears on the status
bar when selected.
Off: Disables the Eco Mode. The Eco Mode Off icon briefly appears on the
status bar when selected.
3. Configure the Eco settings. Touch the icon of the following items to select:
Sleep to set the screen timeout to 15 seconds.
Brightness to decrease the display brightness.
Wallpaper to select the Eco wallpaper.
Vibrate on touch to turn off the vibration feedback.
Auto-rotate screen to disable the Auto-rotate screen feature.
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Configured settings in the Eco Mode are automatically reflected in the respective Settings menu,
and vice versa.
Bluetooth
Bluetooth is a short-range communications technology that allows you to connect wirelessly to a
number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled
handhelds, computers, printers, and wireless phones. The Bluetooth communication range is
usually approximately 30 feet.
Turn Bluetooth On or Off
Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
1. Touch > > Settings > Bluetooth.
2. Touch the on/off slider to turn Bluetooth on. Touch it again to turn Bluetooth off .
Tip: An even easier way to turn Bluetooth on or off is with the toggle menu in the notifications
screen. Drag the notifications bar down to display the notifications screen and then touch
Bluetooth to turn Bluetooth on or off.
Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a
wireless phone is prohibited, such as aboard an aircraft and in hospitals.
The Bluetooth Settings Menu
The Bluetooth settings menu gives you access to information and controls for your phone’s
Bluetooth feature.
■ Touch > > Settings > Bluetooth.
Touch SEARCH FOR DEVICES to search for other visible in-range Bluetooth
devices.
Touch > Rename phone to rename your phone for Bluetooth access.
Touch > Visibility timeout to set your visibility timeout for Bluetooth.
Touch > Show received files to view all files you have received via Bluetooth.
Change the Device Name
The device name identifies your phone to other devices.
1. Touch > > Settings > Bluetooth.
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2. If Bluetooth is not switched on, touch the on/off slider to turn Bluetooth on.
3. Touch > Rename phone.
4. Enter the name for your phone in the dialog box, and then touch Rename.
Connect a Bluetooth Headset or Car Kit
You can listen to music over a Bluetooth stereo headset, or have hands-free conversations
using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio
and hands-free devices.
To listen to music with your headset or car kit, the headset or car kit must support the A2DP
Bluetooth profile.
1. Touch > > Settings > Bluetooth.
2. If Bluetooth is not switched on, touch the on/off slider to turn Bluetooth on.
3. Make sure that the headset is discoverable, so that your phone can find the headset.
Refer to the instructions that came with the headset to find out how to set it to
discoverable mode.
4. Touch SEARCH FOR DEVICES. Your phone will start to scan for Bluetooth devices
within range.
5. When you see the name of your headset displayed on the AVAILABLE DEVICES list,
touch the name. Your phone then automatically tries to pair with the headset.
6. If automatic pairing fails, enter the passcode supplied with your headset.
The pairing and connection status is displayed below the hands-free headset or car kit name in
the Bluetooth devices section. When the Bluetooth headset or car kit is connected to your
phone, the Bluetooth paired icon is displayed in the status bar. Depending on the type of
headset or car kit you have connected, you can then start using the headset or car kit to listen to
music or make and receive phone calls.
Note: Due to different specifications and features of other Bluetooth-compatible devices, display
and operations may be different, and functions such as transfer or exchange may not be
possible with all Bluetooth-compatible devices.
Reconnect a Headset or Car Kit
When you have paired a headset with your phone, you should be able to reconnect it
automatically by turning on Bluetooth on your phone and then turning on the headset. However,
sometimes you will need to reconnect manually, for example if you have been using your
headset with another Bluetooth device.
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1. Touch > > Settings > Bluetooth.
2. If Bluetooth is not switched on, touch the on/off slider to turn Bluetooth on.
3. Make sure that the headset is discoverable.
4. Touch the headset’s name in the PAIRED DEVICES list.
5. If prompted to enter a passcode, try 0000 or 1234, or consult the headset or car kit
documentation to find the passcode.
6. If you still cannot reconnect to the headset or car kit, follow the instructions in Disconnect
or Unpair from a Bluetooth Device, and then follow the instructions in Connect a
Bluetooth Headset or Car Kit.
Disconnect or Unpair from a Bluetooth Device
You can manually disconnect or unpair from a Bluetooth device through the Bluetooth settings
menu.
Disconnect a Bluetooth Device
1. Touch > > Settings > Bluetooth.
2. In the Bluetooth devices section, touch the device name to disconnect.
3. Touch Disconnect.
Unpair from a Bluetooth Device
You can make your phone forget its pairing connection with another Bluetooth device. To
connect to the other device again, you may need to enter or confirm a passcode again.
1. Touch > > Settings > Bluetooth.
2. On the PAIRED DEVICES list, touch next to the device to unpair.
3. Touch Unpair.
Send and Receive Information Using Bluetooth
You can use Bluetooth to transfer information between your phone and another Bluetooth-
enabled device such as a phone or notebook computer. The first time you transfer information
between your phone and another device, you need to enter or confirm a security passcode.
After that, your phone and the other device are paired, and you will not need to exchange
passcodes to transfer information in the future.
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Send Information from Your Phone to Another Device
You can send the following types of information, depending on the device you are sending to:
● Images and videos
● Contacts
1. Set the receiving device to discoverable mode. You may also need to set it to “Receive
Beams” or “Receive Files”. Refer to the device’s documentation for instructions on
receiving information over Bluetooth.
2. On the phone, open the application that contains the information or file you want to send.
For example, if you want to send a picture, touch > > Gallery .
3. Follow the steps for the type of item you want to send:
Picture or video (in Camera). After capturing a picture, on the preview screen, touch
> Bluetooth.
Pictures and videos (in Gallery). On the Albums tab, touch an album. Touch the
items you want to share and then touch > Bluetooth.
Contact. Display a contact and then touch > Share > Bluetooth.
4. If you are prompted to turn on Bluetooth, touch Turn on.
5. Touch the name of the receiving device.
6. If prompted, accept the connection on the receiving device, and enter the same
passcode on both your phone and the other device, or confirm the auto-generated
passcode.
7. On the receiving device, accept the file.
Receive Information from Another Device
Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures,
music tracks, and documents such as PDFs.
To receive files from another device, you need to have a microSD card installed in your phone.
1. Touch > > Settings > Bluetooth.
2. If Bluetooth is not switched on, touch the on/off slider to move it into the ON position to
turn Bluetooth on.
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3. Touch the check box next to your phone name to make your phone visible to unpaired
devices.
4. On the sending device, send one or more files to your phone. Refer to the device’s
documentation for instructions on sending information over Bluetooth.
5. If prompted, enter the same passcode on both your phone and the other device, or
confirm the auto-generated passcode. A Bluetooth authorization request is displayed on
your phone.
6. Touch Pair.
7. When your phone receives a file transfer request notification, open the Notifications
panel, touch the notification, and then touch Accept.
8. When a file is transferred, a notification is displayed. To open the file immediately, open
the Notifications panel, and then touch the relevant notification.
When you open a received file, what happens next depends on the file type:
9. For a vCard contact file, if there are multiple vCard files on your storage card, you can
choose to import one, several, or all of those contacts to your contacts list.
Near Field Communication (NFC) Technology
NFC (Near Field Communication) technology is a short-range, wireless technology that lets you
quickly and wirelessly exchange information between your phone and other NFC-enabled
smartphones, smart accessories, and NFC-enabled access points. You can also use NFC
technology to save, view, create, or change smart tags.
Depending on the applications that you have added to your phone, you might be able to use
your phone as a transit pass or as an access pass, by tapping the back of your phone against
an NFC-enabled access point, subject to applicable terms and conditions from the particular
vendor.
To use NFC technology on your phone, your phone must be within approximately 0.78 in. (2
cm) of the NFC-enabled smartphone, smart accessory, NFC-enabled access point, or smart tag
that you want to exchange information with. When information is transferred over an NFC
connection, your smartphone vibrates.
Turn NFC On or Off
Use the settings menu to enable or disable your phone’s NFC capabilities.
1. Touch > > Settings > More….
2. Select the NFC check box to turn it on.
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– or –
Clear the NFC check box to turn it off.
microSD Card
A microSD™ card is an optional accessory that allows you to store images, videos, music,
documents, and voice data on your phone.
Note: Your phone also has some internal space for storing pictures, music, etc., just like the SD
card. See Primary Storage for more information.
Insert a microSD Card
Remove the battery cover and the battery to insert a compatible microSD card into your phone.
1. Turn the phone off and remove the back cover. See Set Up Your Phone.
2. Lift the battery and remove it from the battery compartment. You will find the microSD
card slot right above the SIM card slot.
3. With the gold contacts facing down, slide the microSD card into the slot, pushing gently
until it snaps into place.
4. Place the battery back into its compartment and replace the battery cover.
Remove a microSD Card
Before removing your phone’s microSD card, use the Storage settings menu to unmount the
card.
1. Touch > > Settings > Storage > Unmount SD card.
2. Read the disclaimer and touch OK to continue. Wait for "SD card safe to remove" to
appear in the Status bar.
3. Turn the phone off and remove the back cover. See Set Up Your Phone.
4. Lift the battery and remove it from the battery compartment.
5. Gently pull the microSD card out from the slot.
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6. Place the battery back into its compartment and replace the battery cover.
Note: You can easily damage the microSD card by improper operation. Please be careful when
inserting, removing, or handling the microSD card.
Note: Make sure your battery is fully charged before using the microSD card. Your data may
become damaged or unusable if the battery runs out while using the microSD card.
View the microSD Card Memory
The Storage settings menu gives you access to your microSD card memory information.
■ With the microSD card inserted, touch > > Settings > Storage. (The total
and available memory space will be displayed.)
Format the microSD Card
Formatting a microSD card permanently removes all files stored on the card.
1. Touch > > Settings > Storage.
2. Scroll down the screen, touch Erase SD card > Erase SD card.
3. Touch Erase everything to confirm the process.
Note: The formatting procedure erases all the data on the microSD card, after which the files
CANNOT be retrieved. To prevent the loss of important data, please check the contents before
you format the card.
Unmount the microSD Card
When you need to remove the microSD card, you must unmount the microSD card first to
prevent corrupting the data stored on it or damaging the microSD card. Since you will remove
the battery first before you can remove the microSD card, close all running applications on your
phone and save any data first.
1. Touch > > Settings > Storage.
2. Touch Unmount SD card > OK.
3. Remove the microSD card. See Remove a microSD Card.
Use the Phone’s microSD Card as a USB Drive
To transfer music, pictures, and other files from your computer to your phone’s microSD card,
you need to set the phone’s microSD card as a USB drive. For more details about transferring
content between your phone and a computer, see Transfer Files Between Your Phone and a
Computer.
1. Connect the phone to your computer using the supplied USB cable.
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2. When the PC connection screen appears, touch Mass Storage, and then touch Done >
OK.
3. On your computer, the connected phone is recognized as a removable disk. Navigate to
this removable disk and open it.
4. Do one of the following:
Copy files from the computer to the root folder on the phone’s storage card.
Copy files from the phone’s storage card to a folder on your computer or computer
desktop.
5. After copying the files, unmount the removable disk (that is, the connected phone) as
required by your computer’s operating system to safely remove your phone, and do
either of the following:
Disconnect the phone from the computer.
If you want to keep the phone connected to the computer but want the phone to be
able to access and use the storage card, open the Notifications panel, touch Mass
Storage, select an option other than Disk drive, and then touch Done.
Note: The phone will not recognize the microSD card when it is connected to a computer as a
disk drive. You will not be able to use some of the phone’s applications such as the camera or
Music.
Transfer Files Between Your Phone and a Computer
You can use the supplied USB connector to connect your phone directly to your computer and
transfer music, pictures, and other content files. For example, if you have a music album stored
on your computer that you want to listen to on your phone with any of the music apps, just
attach your phone to the computer and copy the files to the music folder.
1. Connect your phone to your computer using the supplied USB/charging cable.
Insert the small end of the cable to the charger/accessory jack at the bottom of the
phone.
Insert the USB end of the cable into an available USB port on your computer. You
may need to remove the USB cable from the charging head to access it.
2. When appears in the notifications area, touch the notifications bar to open the panel.
3. Touch Media Transfer > DONE.
To change the option, touch it in the notifications panel to open the PC connection
setting window, and then touch the desired option.
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4. On your computer, navigate to the detected device (such as through the My Computer
menu) and open it.
5. If available, select a drive (SD Card for microSD card, PHONE for internal phone
storage).
6. Select a folder (for example, Music for songs and albums) and copy files to it from your
computer.
7. When you are done, disconnect your phone from your computer.
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply
updates through the System update menu.
Update Your Phone Firmware
You can update your phone's software using the Update firmware option.
Before Updating Your Firmware
Updating your phone firmware will erase all user data from your phone. You must back up all
critical information before updating your phone firmware.
CAUTION! Make sure to back up all data prior to updating your phone as it may be erased.
To back up your account information:
1. Touch > > Settings .
2. Touch a category such as Google and Email under ACCOUNTS and then touch the
account containing the data you want to back up now.
3. Select the check box of the items you want to back up.
4. Touch > Sync now.
To back up stored text messages:
1. Touch > > Messaging .
2. Select the text message from the list to view the message thread.
3. Touch and hold on a portion of the text message from the string. The Message options
context menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number.
Open the messages after you have updated your firmware.
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4. Touch Forward.
5. Enter your phone number and touch or .
As an added precaution, to preserve any data on your microSD card, please unmount it from
your phone prior to starting the update process. Touch > > Settings > Storage >
Unmount SD card.
Update Your Phone Firmware
Once you have backed up all your data, use the Update firmware option to update your phone
firmware.
1. Touch > > Settings > System update.
2. Touch Update firmware. (Your phone automatically downloads and installs any
available updates. You may be required to power your phone off and back on to
complete the software upgrade.)
Confirm Your Current Phone Firmware
1. Touch > > Settings > About phone.
2. Locate the version number.
Update Your Profile
This option allows you to automatically update your online user profile information. If you choose
to change your user name and select a new one online, you must then update the user name on
your phone.
1. Touch > > Settings > System update > Update profile.
2. Follow the onscreen instructions.
Note: If your data services or account syncing ever seems to go out unexpectedly, use this
feature to reconnect with the network.
Update Your PRL
This option allows you to download and update the PRL (preferred roaming list) automatically.
1. Touch > > Settings > System update > Update PRL.
2. Follow the onscreen instructions.
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Update Kyocera Software
This option provides you the latest Android Operating System (OS) and the phone firmware on
your phone via an over-the-air connection.
1. Touch > > Settings > System update > Update Kyocera software.
2. Follow the onscreen instructions.
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Settings
The following topics provide an overview of items you can change using your phone’s Settings
menus.
Wi-Fi Settings
The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi
networks, and configure advanced Wi-Fi options.
For more information about Wi-Fi settings, see Wi-Fi.
Access the Wi-Fi Settings Menu
■ Touch > > Settings > Wi-Fi.
Advanced Wi-Fi Settings
The advanced Wi-Fi settings menu lets you set up and manage wireless access points.
1. Touch > > Settings > Wi-Fi.
2. Touch > Advanced.
3. Configure your Wi-Fi settings, which may include:
Network notification: Notifies you when an open Wi-Fi network is available.
Secure network notification: Notifies you when a secure Wi-Fi network is available.
Wi-Fi auto on: Enables Wi-Fi automatically.
Wi-Fi auto on schedule: Enables Wi-Fi for the scheduled period.
Keep Wi-Fi on during sleep: Stays connected to Wi-Fi when the screen goes to
sleep to conserve mobile data usage.
Scanning always available: Scans for networks even when Wi-Fi is off.
Avoid poor connections: Avoids using a Wi-Fi network unless it has a good
Internet connection.
Install certificates: Installs encrypted certificates from your USB storage.
Wi-Fi optimization: Minimizes battery usage when Wi-Fi is on.
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MAC address: Displays the Media Access Control (MAC) address of your phone
when connected to a Wi-Fi network.
IP address: Displays the Internet Protocol (IP) address assigned to your phone by
the Wi-Fi network you are connected to (unless you used the IP settings to assign it
a static IP address).
Bluetooth Settings
Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures
and files, and more. For details on your phone’s Bluetooth settings, see The Bluetooth Settings
Menu.
Access the Bluetooth Settings Menu
■ Touch > > Settings > Bluetooth.
MaxiMZR Settings
MaxiMZR allows you to conserve battery by blocking background data connections for any apps
you haven't used in a week. It will ultimately help conserve battery power with minimal impact to
the usability of your phone.
1. Touch > > Settings > MaxiMZR.
2. Touch the on/off slider to enable MaxiMZR.
Note: Touch Apps to see the list of regulated applications
Data Usage Settings
The Data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits,
restrict hotspot usage, and more.
1. Touch > > Settings > Data usage.
2. Touch the on/off slider to turn Mobile data usage on.
3. Touch Set mobile data limit to disable a data connection when a certain level is
reached.
4. Touch Alert me about data usage to have your phone alert you when your mobile data
usage reaches a certain amount.
5. Touch the Data usage cycle drop-down menu and select a date.
The data usage displays as a visual (chart) and displays a list of each application
with a breakdown of how many MB were used per application.
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6. Touch for more options. Select one of the following:
Touch Restrict background data to restrict the background data usage. You can
only enable this feature if you have set mobile data limits. Touch Set mobile data
limit to add a checkmark and activate the feature.
Touch Auto-sync data to turn auto-sync data on. Any changes you make to your
accounts on the Web will be automatically copied to your phone.
Touch Show Wi-Fi usage to display the Wi-Fi tab. You will see a chart with a list of
apps stored by their data usage.
Touch Mobile hotspots to identify which Wi-Fi networks you have configured that
are mobile hotspots so you can restrict background apps from using those networks.
More Settings
The More settings menu provides access to additional wireless and network options, such as
hotspot settings, mobile networks, VPN, Roaming, NFC, and more.
Airplane Mode
Airplane Mode allows you to use many of your phone’s features, such as Gallery, Camera, and
Music, when you are on an airplane or in any other area where making or receiving calls or data
is prohibited. When you set your phone to Airplane Mode, it cannot send or receive any calls or
access online information.
To quickly turn Airplane Mode on or off:
■ Press and hold the Power button, and then touch Airplane mode. While in Airplane
Mode, the status bar will display .
To turn Airplane Mode on or off in Settings:
1. Touch > > Settings > More….
2. Select the Airplane mode check box. While in Airplane Mode, the status bar will display
.
VPN Settings
A virtual private network (VPN) is a network that uses a public telecommunication infrastructure,
such as the Internet, to provide remote offices or individual users with secure access to their
organization's network. For more information about VPN settings, see Virtual Private Networks
(VPN).
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Tethering & Portable Hotspot Settings
Use the settings menu to configure your Portable Wi-Fi Hotspot settings, which allow you to
share your phone’s data service with multiple Wi-Fi capable devices. For details on your
phone’s tethering and portable hotspot settings, see Portable Wi-Fi Hotspot.
NFC Settings
NFC (Near Field Communication) allows data exchange when device touches another device.
For more information about NFC settings, see Near Field Communication (NFC) Technology.
Enable NFC
1. Touch > > Settings > More….
2. Select the NFC check box.
Android Beam
With Android Beam you can beam files to another NFC-capable device by holding the devices
close together. You can beam Browser pages, images and videos, People contacts, and more.
Just bring the devices together (typically back to back) and then touch your screen.
Note: Make sure that NFC is turned on, before you turn on Android Beam.
1. Touch > > Settings > More… > Android Beam.
2. Touch the on/off slider to turn Android Beam on.
To share app contents:
1. With Android Beam turned on, display the contents you want to share on your screen.
2. Bring your phone close to another NFC-enabled device, typically back to back aiming
the NFC antenna, and then touch your screen. The app determines what gets beamed.
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Note: The NFC antenna is located on the lower half of the back cover of your phone. Use
center of the area to get best performance.
Mobile Networks
The Mobile networks options let you enable your phone’s mobile data access, set your preferred
network mode, configure Connections Optimizer, and select network operators for international
use.
Enable Mobile Data
1. Touch > > Settings > More… > Mobile networks.
2. Select the Data enabled check box.
Network Mode
1. Touch > > Settings > More… > Mobile networks > Network mode.
2. Select LTE/CDMA or CDMA only. The phone will scan for the 4G LTE network and will
automatically connect to it when it is available.
When your phone is connected to the 4G LTE network, the 4G LTE icon ( ) appears in the
status bar.
Note: The 4G LTE network is self-discoverable, which means no additional steps are required
for your phone to connect to it.
Connections Optimizer
Your phone can be set to automatically select the best mobile network. For the details on
Connections Optimizer, see Connections Optimizer.
Roaming
Roaming is the ability to make or receive calls and access data services when you’re off the
Nationwide Network.
Roaming Icon
Your display screen always lets you know when you’re off the Nationwide Network.
Anytime you are roaming, the phone displays the roaming icon ( ).
Roaming on Other Networks
When you’re roaming on other networks, your call quality and security will be similar to the
quality you receive when making calls on the Nationwide Network. However, you may not
be able to access certain features, such as data services, depending on the available network.
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Note: If you’re on a call when you leave the Nationwide Network, your call is dropped. If
your call is dropped in an area where you think service is available, turn your phone off
and on again to reconnect to the network.
Check for Voicemail Messages While Roaming
When you are roaming off the Nationwide Network, you may not receive on-phone
notification of new voicemail messages. Callers can still leave messages, but you will need to
periodically check your voicemail for new messages if you are in a roaming service area for an
extended period of time.
1. Dial your area code + your phone number.
2. When you hear your voicemail greeting, touch .
3. Enter your password at the prompt and follow the voice prompts.
When you return to the Nationwide Network, voicemail notification will resume as normal.
Roaming Mode
Your phone allows you to control your roaming capabilities. By using the Roaming menu option,
you can determine which signals your phone accepts. Choose from different settings on your
phone to control your roaming experience.
1. Touch > > Settings > More… > Mobile networks > Roaming > Roaming
mode.
2. Select an option:
Home only to access only the Nationwide Network and prevent roaming on
other networks for both voice and data communications.
Automatic to seek service on the Nationwide Network. When service is
unavailable, the phone searches for an alternate service. If you select this option,
select the type(s) of communication for which roaming should be allowed.
Roaming Settings
When the roaming mode is set to Automatic, you can specify which services are available
while roaming.
1. Touch > > Settings > More… > Mobile networks > Roaming.
2. Select an option:
Domestic voice to allow voice communication only on domestic roaming systems.
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Domestic data to allow data communication only on domestic roaming systems.
International voice to allow voice communication on international roaming systems.
International data to allow data communication on international roaming systems.
3. If required, touch Yes.
Note: Data service is not available without voice service for both domestic and international
settings. Disabling voice service automatically disables its data service.
Roaming Guard
Your phone alerts you when you are roaming off the Nationwide Network by requiring an
extra step before you can place or answer a call, or try to access data while roaming.
1. Touch > > Settings > More… > Mobile networks > Roaming > Roaming
guards.
2. Select each service you want to enable Roaming guards for:
Voice to display a prompt that will require you to respond anytime you attempt to
access voice service while roaming in the selected region (DOMESTIC or
INTERNATIONAL).
Data to display a prompt that will require you to respond anytime you attempt to
access data service while roaming in the selected region (DOMESTIC or
INTERNATIONAL). The prompt will not appear again while you are in the data
session you allowed.
Outgoing SMS to display a prompt that will require you to respond anytime you
attempt to send a text message while roaming internationally.
Tip: If you prefer not to use the Roaming guards feature, touch the Never ask check box and
then touch OK or Roam while the alert dialog is displayed. You will not be notified of your
roaming status until you enable Roaming guards again.
To place roaming calls with Roaming guards on:
1. Touch > > Dialpad tab.
2. Touch the area code + the seven-digit number and touch .
3. Read the message and touch OK.
To answer roaming calls with Roaming guards on:
■ Read the message and touch OK.
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To access data services while roaming with Roaming guards on:
■ Read the message and touch Roam.
To send a text message while roaming with Roaming guards on:
■ Read the message and touch Send now. Touch Save as draft to save the message as
draft and send it later.
Home Screen Mode
The Home mode options let you set your display to the familiar Android appearance of Standard
mode or provide an easier user experience for the first-time smartphone users using Easy mode.
1. Touch > > Settings > Home mode.
2. Touch one of the following options:
Easy mode: provides easier user experience for first-time smartphone users on the
home screens.
Standard mode: provides conventional layout for the apps and widgets on your
home screens.
3. Touch Apply > OK.
Sound Settings
The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to
touch tones and notifications.
Volumes
Configure your phone’s volume settings.
1. Touch > > Settings > Sound.
2. Touch Volumes and use the sliders to set the volume level for Music, video, games, &
other media, Ringtone & notifications, or Alarms.
3. Touch OK to save your settings.
Tip: You can adjust the ringer volume in standby mode (or the earpiece volume during a call) by
using the volume button on the left side of your phone.
Phone Ringtone
Assign a ringtone to your incoming calls.
1. Touch > > Settings > Sound > Phone ringtone.
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2. Touch a ringtone from the available list. The ringtone briefly plays when selected.
3. Touch OK to assign the ringtone.
Vibration Pattern
Configure the vibration pattern for your phone’s ringtones, notifications, and touch feedback.
1. Touch > > Settings > Sound > Vibrate pattern.
2. Touch a vibrate pattern from the available list. Your phone briefly vibrates when selected.
3. Touch OK to assign the vibrate pattern.
Vibrate when Ringing
You can set your phone to ring and vibrate simultaneously.
1. Touch > > Settings > Sound.
2. Select the Vibrate when ringing check box.
Persistent Alerts
Set alerts, such as beep, vibration, or LED blinking for notifications.
1. Touch > > Settings > Sound > Persistent alerts.
2. Check the following:
Audible tone to beep when notification is on the notification bar.
Vibrate to vibrate when notification is on the notification bar.
Blink LED to blink the LED indicator when notification is on the notification bar.
3. Read a message and touch OK.
4. Touch OK to assign a persistent alert type.
Default Notification Sound
Select a default sound for notifications
1. Touch > > Settings > Sound > Default notification sound.
2. Touch a notification sound from the available list. The sound briefly plays when selected.
3. Touch OK to assign the sound.
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Dial Pad Touch Tones
Play tones when using the dialpad.
1. Touch > > Settings > Sound.
2. Select the Dial pad touch tones check box.
Touch Sounds
Play sounds when making an onscreen selection.
1. Touch > > Settings > Sound.
2. Select the Touch sounds check box.
Screen Lock Sound
Play sounds when locking and unlocking the screen.
1. Touch > > Settings > Sound.
2. Select the Screen lock sound check box.
Vibrate on Touch
Vibrate the keys when typing the keyboards.
1. Touch > > Settings > Sound.
2. Select the Vibrate on touch check box.
Hearing Aid
Use the hearing aid device effectively.
1. Touch > > Settings > Sound.
2. Select the Hearing aid check box.
Display Settings
Adjusting your phone’s display settings not only helps you see what you want, it can also help
increase battery life.
Brightness
Adjust your screen’s brightness to suit your surroundings.
1. Touch > > Settings > Display > Brightness.
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2. Use the slider to set the brightness.
Select the Automatic brightness check box to set the brightness automatically.
3. Touch OK.
Wallpaper
Select and assign your phone’s background wallpaper.
1. Touch > > Settings > Display > Wallpaper.
2. Touch an option to set the wallpaper.
Gallery to set a saved picture in Gallery. Select an album, select an image and use
the crop tool to resize it. Touch SAVE when you are finished.
Live Wallpapers to set a live wallpaper. Select an image and touch Set wallpaper.
Wallpapers to set a preset wallpaper. Slide the small image on the screen sideways
to see available options. Select an image and touch Set wallpaper.
ID wallpapers to set an ID wallpaper. Select an image included in your ID pack and
touch Set wallpaper.
Photos to use saved or taken pictures on your phone. Touch to select a picture, and
crop it before setting it as wallpaper. Touch Done when you are finished.
Auto-Rotate Screen
Your phone is capable of automatically changing the orientation of some onscreen content. With
this feature, you can view the screen in either portrait or landscape orientation by turning the
phone sideways. By default, the screen orientation automatically changes when the phone is
rotated.
1. Touch > > Settings > Display.
2. Select the Auto-rotate screen check box. A blue checkmark indicates the feature is
enabled.
Sleep
Select the delay time before the screen automatically turns off.
1. Touch > > Settings > Display > Sleep.
2. Select a delay time.
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Daydream
When Daydream is on, your phone displays photos, colors, and more while it is charging or
docked.
1. Touch > > Settings > Display > Daydream.
2. Touch the on/off slider to turn Daydream on.
3. Choose from the following options:
Clock displays the phone's digital or analog clock. Touch next to Clock to
change the clock style or select the Night mode option.
Colors shows changing colors on the screen.
Google Photos presents a slideshow of photos on your phone or Google+ account.
Touch next to Google Photos to select what photos are displayed.
Photo Frame presents a slideshow of photos on your phone. Touch next to
Photo Frame to select what photos are displayed.
Photo Table scatters photos on your phone across your screen. Touch next to
Photo Table to select what photos are displayed.
Touch WHEN TO DAYDREAM to select when to Daydream. Choose from While
docked, While charging, or Either.
Touch START NOW to see a preview of your selection.
Font Size
Choose the font size of the screen as you like.
1. Touch > > Settings > Display > Font size.
2. Select your favorite size.
Key Backlight
Select the delay time before the key backlight automatically turns off.
1. Touch > > Settings > Display > Key backlight.
2. Select a delay time.
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Display Battery Percentage
This feature allows you to display the battery percentage next to the battery icon at the top right
of your screen.
1. Touch > > Settings > Display.
2. Select Display battery percentage check box. A blue checkmark indicates the feature
is enabled.
Wireless display
Wireless Display feature lets you directly stream video, pictures and other multimedia content
on your phone to a variety of displays and other devices that support Miracast.
1. Touch > > Settings > Display > Wireless display.
2. Touch the on/off slider to turn wireless display on.
Touch SEARCH FOR DISPLAYS to search for available wireless displays.
Note: For more information about wireless display, see the documentation that comes with the
Miracast-certified device you wish to use with your phone.
Screen Proximity Safety
Set the distance between your phone and your face that triggers your phone’s proximity sensor
to work.
Note: If you disable the proximity sensor, it may cause accidental key presses during a call.
1. Touch > > Settings > Display > Screen proximity safety.
2. Use the slider to set the distance from your face and touch OK.
Storage Settings
The Storage settings menu lets you manage internal storage on your phone and provides
options for your microSD card.
Phone Memory
The internal storage menu lets you view your phone’s internal storage capability and available
space.
■ Touch > > Settings > Storage.
View your phone’s memory storage total space and space used by specific features.
Touch an itemized category for additional details.
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Primary Storage
You can change the primary storage of your phone.
1. Touch > > Settings > Storage > Select primary storage.
2. Select Phone or SD card.
3. Read the message and touch OK.
SD Card
The SD card options let you view the card’s size and available space, unmount the card for safe
removal from the phone, and format (erase) the SD card.
Unmount SD Card
1. Touch > > Settings > Storage.
2. Scroll down the screen and touch Unmount SD card.
3. Read the message and touch OK.
Format SD Card
1. Touch > > Settings > Storage.
2. Scroll down the screen and touch Erase SD card.
3. Read the message and touch Erase SD card.
4. Read the message and touch Erase everything.
Note: The formatting procedure erases all the data on the microSD card, after which the files
CANNOT be retrieved. To prevent the loss of important data, please check the contents before
you format the card.
Battery Settings
Monitor your phone’s battery usage through this settings menu. View which functions are
consuming your battery’s charge and at what percentage.
1. Touch > > Settings > Battery.
2. View your phone’s battery usage statistics.
3. For additional details and settings options, touch a usage category.
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PC Connection Settings
Set your phone’s default connection mode when connected to the USB port of a computer.
1. Touch > > Settings > PC connection.
2. Touch Default connection type and select an option:
Charge Only to let your PC charge your phone only.
Mass Storage to let your phone function as a removable disk when connected to
the USB port of a computer.
• When a microSD card is inserted, it is also recognized as a separate removable
disk from the phone.
Media Transfer to let your phone function as a media device when connected to the
USB port of a computer.
Phone as Modem to let your phone function as a modem when connected to the
USB port of a computer.
3. Select the Ask me check box if you want to display the selection screen whenever you
connect your phone to a computer.
If the Ask me check box is selected, the selection screen is displayed whenever you connect
your phone to a computer. If you want this selection set as default, check Remember this
choice > Done on the selection screen.
Apps Settings
This menu lets you view applications on your phone.
1. Touch > > Settings > Apps.
2. Touch one of the following tabs to select the applications to be displayed:
DOWNLOADED to display the downloaded applications. You can also see the
storage status on your phone on the bottom of the screen.
ON SD CARD to display the applications stored on the microSD card and the
phone’s internal storage space. You can also see the status of the primary storage
on the bottom of the screen.
RUNNING to display currently the running applications. You can also see the RAM
status on your phone at the bottom of the screen. Touch > Show cached
processes to see the cached processes of the application.
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ALL to display all applications on your phone and the installed SD card.
Location Access
Your Location Access settings menu lets you select how your phone determines its location
(using the wireless network, GPS satellites, both, or neither).
1. Touch > > Settings > Location access.
2. Touch the on/off slider next to Access to my location to turn location on.
3. Read the message and touch Agree to enable GPS satellites
4. Select the check boxes for your location options.
GPS satellites uses GPS to provide location accurate to street level.
Wi-Fi & mobile network location uses Wi-Fi and mobile networks to determine
location.
Qualcomm® IZat™ location services helps your phone determine its location and
conserve battery power when you use location-based apps.
Lock Screen Settings
The lock screen settings let you set your method for unlocking your phone, customize lock
screen options, determine whether to show pop-up tips for unlocking the phone, and enter your
owner information to be displayed on the lock screen.
Screen Lock
You can increase the security of your phone by creating a screen lock. When enabled, you have
to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct
password to unlock the phone’s control keys, buttons, and touchscreen.
In order from no secure to most secure, the available screen lock options are:
● None
● Swipe
● Face Unlock
● Pattern
● PIN
● Password
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Important: To protect your phone and data from unauthorized access, it is recommended that
you use the highest security level available (Password protection). It is also recommended you
frequently change your password to ensure the safety of your phone and personal data.
Use Swipe
1. Touch > > Settings > Lock screen > Screen lock.
2. Touch Swipe to save the setting.
Note: You can customize the swipe patterns. See Swipe Options.
Use Face Unlock
1. Touch > > Settings > Lock screen > Screen lock.
2. Touch Face Unlock.
3. Read a message and touch Set it up.
4. Find an indoor location not too bright and not too dark, and then touch Continue.
5. Using the front-facing camera, adjust the phone so that your face fits in the area outlined
with dots on the screen.
6. The message “Face captured.” appears when the Face Unlock set up was successful.
7. Touch Continue and create a security pattern or PIN. You will be prompted to set up a
backup lock. Select Pattern or PIN and set it up.
8. Touch OK to save the setting.
To unlock, turn on the phone and look at the front-facing camera so that it recognizes
you. If it fails to recognize you, a backup lock screen appears. Enter a pattern or PIN
to unlock.
Use a Screen Unlock Pattern
1. Touch > > Settings > Lock screen > Screen lock.
2. Touch Pattern.
3. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal,
or diagonal direction. Lift your finger from the screen when finished.
4. The phone records the pattern. Touch Continue.
5. When prompted, draw the screen unlock pattern again, and then touch Confirm.
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6. Enter a backup PIN, touch Continue, re-enter the PIN, and touch OK to save your
screen unlock pattern.
Note: Clear the Make pattern visible check box if you do not want the unlock pattern to display
on the screen when you unlock it.
Note: To change your unlock screen pattern, touch > > Settings > Lock screen >
Screen lock.
Use a Screen Unlock PIN
1. Touch > > Settings > Lock screen > Screen lock.
2. Touch PIN.
3. Enter a PIN, touch Continue, re-enter your PIN, and touch OK to save the setting.
Use a Screen Unlock Password
1. Touch > > Settings > Lock screen > Screen lock.
2. Touch Password.
3. Enter a password, touch Continue, and then enter your password again to confirm it.
Important: To protect your phone and data from unauthorized access, it is recommended that
you use the screen unlock password (highest security). It is also recommended that you
frequently change your password to ensure the safety of your phone and personal data.
Disable the Screen Lock
Follow the instructions below to turn off your current screen lock.
1. Touch > > Settings > Lock screen > Screen lock.
2. Draw your unlock screen pattern, enter your PIN, or enter your password.
3. Touch None or Swipe.
Improve Face Matching
Capture your face in different conditions to improve the face matching ability of the Face Unlock
feature.
1. Touch > > Settings > Lock screen > Improve face matching.
2. Enter a pattern or PIN.
3. Read the instructions and touch Continue.
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4. Capture your face.
5. When the message "Face captured." appears, touch Done.
Liveness Check
Enabling this option requires you to blink when unlocking the screen with the Face Unlock
feature.
1. Touch > > Settings > Lock screen.
2. Select the Liveness check check box.
3. To unlock, blink your eyes when “Blink now” appears on the screen.
Automatically Lock
Set the delay time the screen lock feature activates after it goes to sleep.
1. Touch > > Settings > Lock screen > Automatically lock.
2. Select the delay time to lock the screen.
Power Button Instantly Locks
Activate the screen lock feature by pressing the Power button.
1. Touch > > Settings > Lock screen.
2. Select the Power button instantly locks check box.
Owner Information
You can display the owner information on the lock screen.
1. Touch > > Settings > Lock screen > Owner info.
2. Type text to display on the lock screen. The text will be displayed on the lock screen
when the Show owner info on lock screen check box is selected except when any
battery information is displayed at the same area.
Swipe Options
When the Screen lock is set to Swipe, you can set options for a quick start of the phone. When
using this feature, you can go right to your favorite apps from your lock screen.
1. Touch > > Settings > Lock screen > Swipe settings.
2. Select the desired swipe patterns:
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Start only: Sets the Start icon only.
Start + 1 app: Sets the Start icon and one app shortcut.
Start + 2 apps: Sets the Start icon and two app shortcuts.
Start + 3 apps: Sets the Start icon and three app shortcuts.
• If you select an option to add app shortcuts, select the pattern for icon layout,
touch any add icon to assign the Start icon and touch Next. Then touch
the remaining add icons and assign apps.
3. Touch OK to confirm.
Lock Screen Widgets
You can add widgets to your phone's lock screen and swipe between them. This feature allows
you to access many of your favorite features straight from the lock screen.
Note: You can only use the Widgets option of the lock screen if you set it up to start with Swipe.
Add a Widget to the Lock Screen
1. When the Screen lock is set to Swipe, slide the screen from right to left until you get to
the page with a Plus icon on it.
2. Touch . A list of widgets appears.
3. Touch the widget you want to add. You can add one widget to each page.
Tip: You can add up to five widgets to your lock screen. To reorder locations, touch and hold a
widget, and then drag it to a new location you want.
Remove a Lock Screen Widget
■ Touch and hold the widget you want to remove, and then drag it to “X Remove” at the
top of the screen, and then release it when it turns red.
Security Settings
The Security settings menus let you set encryption options, password visibility, administrator
settings, and credential storage options.
Encrypt & Decrypt Data
You can encrypt your phone and the SD card installed in your phone. For both encryption and
decryption, you need to enter a PIN or password for the screen lock. To set up a PIN or
password, see Screen Lock.
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Warning: Refrain from using the phone, including removing the battery and the SD card, during
the encryption process as some or all of your data will be lost if the encryption process is
interrupted.
1. Charge the battery first.
2. With your phone connected to the power source, touch > > Settings >
Security > Encrypt & Decrypt data.
3. Select the target to be encrypted from Phone & SD card, Phone, or SD card.
4. Read the message and touch Next.
5. Enter a PIN or password and touch Next.
6. Read the message and touch Encrypt.
Make Passwords Visible
You can hide your password or PIN number as you type it.
1. Touch > > Settings > Security.
2. Clear the Make passwords visible check box.
Device Administrators
You can disable the authority to be a device administrator of certain applications. If disabled,
you will typically lose some functionality in those applications, such as the ability to sync new
email or calendar events to your phone.
1. Touch > > Settings > Security > Device administrators.
2. Touch an application you want to disable the authority to be a device administrator.
Unknown Sources
Follow the steps below to allow installation of apps from unknown sources.
1. Touch > > Settings > Security > Unknown sources.
2. Read the information on the screen and touch OK.
Verify Apps
You can choose to be warned before installing harmful apps.
1. Touch > > Settings > Security.
2. Select the Verify apps check box.
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Credential Storage
These options let you control how your phone accesses and stores secure certificates,
passwords, and other credentials.
Trusted Credentials
You can see the trusted credentials on your phone’s system.
1. Touch > > Settings > Security > Trusted credentials.
2. Touch an item to read the information.
Install from SD Card
You can install encrypted certificates from the SD card.
1. Touch > > Settings > Security > Install from SD card.
2. Touch an available certificate.
3. Follow the onscreen instructions.
Clear Credentials
You can remove all the credentials on your phone.
1. Touch > > Settings > Security > Clear credentials.
2. Touch OK.
Language & Input Settings
Your phone’s language and input settings let you select a language for the phone’s menus and
keyboards, select and configure keyboard settings, configure speech input settings, and more.
For details, see Enter Text.
Language
The language settings menu lets you select an onscreen language and add custom words to
your phone’s user dictionary.
1. Touch > > Settings > Language & input > Language.
2. Touch an available language (English or Español).
Spell Checker
This feature allows you to spell check text as you type it.
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1. Touch > > Settings > Language & input.
2. Touch the check box next to Spell checker to enable the spell checking.
Touch to set the spell checker options.
Touch to select the language from the list that you want to use.
Personal Dictionary
Your phone lets you add words to a personal phone dictionary to improve word suggestion and
spell check when entering text. You can use the user dictionary option to add new words to the
dictionary.
1. Touch > > Settings > Language & input > Personal dictionaries.
2. Select a language.
3. Touch at the top right of the screen to enter a word or phrase, as well as a shortcut
to easily use that word or phrase.
4. Choose a language for that word or phrase if you want.
5. Touch to save. (A list of words you have added to the dictionary is displayed.)
Touch a word to edit it.
To delete a word, touch a word, and then touch .
Default Text Input
You can select the default input method you will use when accessing the keyboard.
1. Touch > > Settings > Language & input > Default.
2. Select Google Keyboard or Swype.
Google Keyboard Settings
You can customize the Google Keyboard settings as you like.
1. Touch > > Settings > Language & input, and then touch next to
Google Keyboard.
2. Choose from the following options.
Input languages: Touch to select the input language. The dictionary for the selected
language will be enabled.
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Auto-capitalization: Check to automatically set the first letter of a sentence to upper
case where available.
Vibrate on keypress: Check to activate vibration when a key is touched.
Sound on keypress: Check to activate a clicking sound when a key is touched.
Popup on keypress: Check to display a larger image of the key above it when you
touch it.
Voice input key: Touch to select where the Voice Input key is displayed.
Personal dictionary: Touch to access and manage your personal dictionary.
Add-on dictionaries: Touch to select the dictionary you want to use.
Block offensive words: Check to block potentially offensive words.
Auto-correction: Touch to allow the space bar and punctuation to automatically
correct mistyped words.
Show correction suggestions: Touch to select when correction suggestions are
displayed.
Enable gesture typing: Check to input a word by sliding through the letters.
Dynamic floating preview: Check to see the suggested word while using the
gesture typing feature.
Show gesture trail: Check to display the gesture path of the word as you slide
across the keyboard.
Phrase gesture: Check to input spaces during gestures by sliding to the space key.
Next-word suggestions: Check to have your phone predict the next word based on
what you have already typed.
Advanced settings: Touch to open the settings for expert users.
Send feedback: Touch to submit your feedback or suggestion.
About Google Keyboard: Touch to display the version information of Google
Keyboard and view legal and licensing information.
Swype Keyboard Settings
You can customize the Swype settings as you like.
1. Touch > > Settings > Language & input, and then touch next to
Swype.
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2. Choose from the following options:
Settings: Touch to show the following settings menus for Swype.
• Vibrate on keypress: Select to activate vibration when a key is touched.
• Sound on keypress: Select to play tones when a key is touched.
• Pop-up on keypress: Select to display a larger image of the key above it when
you touch it.
• Long-press delay: Select to set the time needed to select alternate characters.
• Show complete trace: Select to display the complete Swype path.
• Auto-correction: Select to automatically correct mistyped words.
• Auto-capitalization: Select to automatically capitalize the first letter of sentence-
initial words where available.
• Auto-spacing: Select to automatically insert spaces between words.
• Next word prediction: Select to predict words based on the previously entered
text.
• Smart editor: Select to underline the words that may be incorrect.
• Show Voice key: Select to display the voice key on the Swype keyboard.
• Enable handwriting: Select to enable the handwriting function.
Themes: Touch to select the theme for the Swype keyboard.
My Words: Touch to configure the dictionary management and the data
management settings.
Languages: Touch to select the language to use on Swype.
Gestures: Touch to learn some useful shortcuts on the Swype keyboard.
Help: Touch to see some helpful information, such as how to use the Swype
keyboard and the version information, or enable the tip function.
Updates: Touch to perform an update.
Google Voice Typing Settings
The Google voice typing settings menu lets you change the input languages and block offensive
words.
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1. Touch > > Settings > Language & input, and then check the Google
voice typing check box.
2. Touch next to Google voice typing to configure its settings:
Choose input languages to select languages for Google voice typing. Removing
the check mark from the Automatic field allows you to select other languages.
Block offensive words to replace recognized offensive words in transcriptions with
[*] when entering text by speaking.
Offline speech recognition to download the languages you want to use offline.
Voice Search
You can configure the settings of the voice search feature.
1. Touch > > Settings > Language & input > Voice Search.
2. Choose from the following options:
Language to set the language used when entering text by speaking.
Speech output to select when to use voice search.
Block offensive words to replace recognized offensive words in transcriptions with
[*] when entering text by speaking.
Hotword detection to launch voice search by saying "Google."
Offline speech recognition to download the speech recognition data for offline use.
Bluetooth headset to record audio through Bluetooth headset if available.
Text-to-Speech Output
Your phone can convert text into audible speech in some reading apps such as TalkBack (see
TalkBack). You may select the language you hear or adjust its speed.
1. Touch > > Settings > Language & input >Text-to-speech output.
2. Select your engine. Touch to configure the settings of the selected engine.
3. Touch Speech rate and select a speed.
4. Touch Listen to an example to play a short demonstration of the set speech synthesis.
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Pointer Speed
You can increase the speed of your mouse pointer movement according to your needs.
1. Touch > > Settings > Language & input > Pointer speed.
2. Use the slider to set the speed and touch OK.
Back Up and Reset Phone
Your phone’s Backup & reset menu lets you back up your phone’s data and settings to Google
servers before resetting your phone to the original factory settings. The Factory data reset
erases all data from the phone’s application storage, including:
● Your Google Account
● All other email and social networking accounts
● System and application data and settings
● Downloaded applications
Backup and Restore
To set your backup and restore options:
1. Touch > > Settings > Backup & reset.
2. Select your backup and restore options.
Back up my data: This option lets you back up your app data, Wi-Fi passwords, and
other settings to Google servers.
Backup account: Select a Google Account for your phone backup.
Automatic restore: This option lets you restore backed up settings and data when
reinstalling an application after a factory data reset.
Factory Data Reset
Tip: Before performing a factory data reset on your phone, you may want to unmount the
microSD card to avoid losing any data you may have stored on it. Touch > > Settings
> Storage > Unmount SD card to unmount the storage card.
1. Touch > > Settings > Backup & reset.
2. Touch Factory data reset.
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3. Read the factory data reset information, select the Erase SD card check box if
necessary, and touch Reset phone.
4. Touch Erase everything. Your phone will power down and reset itself, which may take
up to 10 minutes.
Accounts
The Accounts settings menu lets you add and manage all your email, social networking, and
picture and video sharing accounts.
Set Up a New Account
1. Touch > > Settings > Add account.
2. Touch an account type.
Corporate, Email, Google, etc.
3. Follow the instructions on the screen to set up an account.
Depending on the account type, you may need to enter an email address or user
address, password, domain name, or other information. For Corporate Sync
accounts, contact your server administrator to determine what information you will
need.
Manage Existing Accounts
1. Touch > > Settings .
2. Select an account type, such as Corporate, Google, Email.
3. Manage the settings or select an account. Available settings menus vary according to
the account type.
Select a check box next to the item to sync.
Touch > Sync now to sync immediately.
Touch > Remove account to delete the account from your phone.
Date & Time Settings
Use the Date & Time settings menu either to automatically use the network-provided date and
time or manually set these values, as well as select time and date format options.
1. Touch > > Settings > Date & time.
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2. Clear the Automatic date & time check box if necessary.
3. Clear the Automatic time zone check box if necessary.
4. Touch Set date. Adjust the date, month, and year by scrolling each value vertically.
Touch Done when finished.
5. Touch Set time. Adjust the hour and minute, and select AM or PM by scrolling each
value vertically. Touch Done when finished.
6. Touch Select time zone, and then select a time zone from the onscreen list. Scroll down
the list to view additional time zones.
7. Touch Use 24-hour format to toggle between 12-hour or 24-hour format.
8. Touch Choose date format to select how the date information is displayed on your
phone.
Accessibility Settings
The Accessibility menu lets you enable and manage accessibility-related applications.
TalkBack
TalkBack provides spoken feedback to help visually impaired users.
1. Touch > > Settings > Accessibility > TalkBack.
2. Touch the on/off slider to turn TalkBack on.
3. Touch SETTINGS to configure its settings.
Magnification Gestures
Magnification gestures menu lets you zoom in and out by triple-tapping the screen.
1. Touch > > Settings > Accessibility > Magnification gestures.
2. Touch the on/off slider to turn Magnification gestures on.
Note: The triple-tap magnification gesture will work everywhere on your phone except for the
keyboard.
Large Text
You can make text appear bigger on the screen.
1. Touch > > Settings > Accessibility.
2. Select the Large text check box.
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Power Button Ends Call
This feature allows you to use the power button to end the call.
1. Touch > > Settings > Accessibility.
2. Select the Power button ends call check box.
Auto-Rotate Screen
With this feature, you can view the screen in either portrait or landscape orientation by turning
the phone sideways.
1. Touch > > Settings > Accessibility.
2. Select the Auto-rotate screen check box.
Tip: You can also select this option from > > Settings > Display > Auto-rotate
screen.
Speak Passwords
Let your phone speak the password you enter.
1. Touch > > Settings > Accessibility.
2. Select the Speak passwords check box.
Accessibility Shortcut
Accessibility shortcut allows you to quickly turn on accessibility features.
1. Touch > > Settings > Accessibility > Accessibility shortcut.
2. Touch the on/off slider to turn Accessibility shortcut on.
To use the gesture, press and hold the power button until you hear a sound or feel a
vibration, and then touch and hold two fingers on the screen until you hear an audio
confirmation.
Text-to-Speech Output
Let your phone speak the password you enter. See Text-to-Speech Output.
Touch & Hold Delay
You can set the delay time when the screen recognizes the touch and hold operation.
1. Touch > > Settings > Accessibility > Touch & hold delay.
Settings 174
2. Select Short, Medium, or Long.
Activate This Device
The Activate this device menu lets you activate a new device or use additional self-service
options such as checking the status of an in-service device.
1. Touch > > Settings > Activate this device.
2. Follow the onscreen instructions.
About Phone
The About Phone menu lets you access important phone information, search for and apply
updates, and view legal and safety information.
4G settings
The 4G settings menu displays the network provider and the IP address.
■ Touch > > Settings > About phone > 4G settings.
Status
The Status menu displays important information about your phone, including battery status,
phone number, network, and signal strength.
■ Touch > > Settings > About phone > Status.
Legal Information
Access the Legal Information menu to view important license and legal information.
1. Touch > > Settings > About phone > Legal information.
2. Select the information you wish to review:
Open source licenses
Google legal
Privacy Alert
System Update
The System update menu lets you update your PRL (preferred roaming list), your data user
profile, your Android software, and your phone firmware.
1. Touch > > Settings > System update.
Copyright Information 176
Copyright Information
©2014 and the logo are trademarks of KYOCERA is a registered
trademark of Kyocera Corporation. Other marks are the property of respective owners.
Android, Google Play, Google Maps, Gmail, and YouTube are trademarks of Google Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
and any use of such marks by Kyocera Corporation is under license. Other trademarks and
trade names are those of their respective owners.
Swype and the Swype logos are registered trademarks or trademarks of Nuance
Communications, Inc. © 2014 Nuance Communications, Inc. All rights reserved.
"Morpho HDR"TM, the high dynamic range technology product, is a product of Morpho, Inc.
"Morpho HDR"TM is a trademark of Morpho, Inc.
"Morpho Effect Library" TM, the visual effect technology product, is a product of Morpho, Inc.
"Morpho Effect Library" TM is a trademark of Morpho, Inc.
"QuickPanorama®", the panoramic image generation technology product, is a product of Morpho,
Inc. "QuickPanorama®" is a registered trademark of Morpho, Inc.
microSD and microSDHC Logos are trademarks of SD-3C, LLC.
The PMA Certified mark is a certification mark of the Power Matters Alliance.
Index 177
Index
3-Way Calling, 45
4G settings, 174
About Phone, 174
Accessibility, 172
Accessibility Settings
Accessibility shortcut, 173
Auto-rotate screen, 173
Large text, 172
Magnification gestures, 172
Power button ends call, 173
Speak passwords, 173
TalkBack, 172
Text-to-speech output, 173
Touch & hold delay, 173
Account Passwords, 6
Accounts, 61, 92
Add new, 171
Manage, 59, 171
Settings, 171
Activate This Device, 174
Activation, 3, 5
Airplane Mode, 146
Alarm, 126
Answer a Call, 37
Applications, 81
Apps, 81
Find and install, 81
Open, 83
Request refunds, 83
Uninstall, 83
Apps Settings, 158
Automatic Speech Recognition (ASR), 131
Auto-Rotate Screen, 154
Back Key, 10
Back Up Phone, 170
Battery
Charge, 2
Charging Wirelessly, 3
Install, 2
Settings, 157
Bluetooth, 133
Change device name, 133
Connect, 134
Disconnect, 135
Receive information, 136
Reconnect, 134
Send information, 136
Settings, 145
Settings menu, 133
Share pictures and videos, 119
Turn on or off, 133
Bookmarks, 103
Add to home screen, 104
Books, 89
Brightness, 153
Browser, 97
Bookmarks, 103
Create new home page, 104
Go to a website, 100
Home page, 103
Launch connection, 94, 97
Menu, 98
Navigate, 97
Reset, 103
Select text on a Web page, 99
Settings, 100
Website settings, 102
Zoom, 97
Calculator, 128
Calendar, 121
Add event, 121
Erase events, 124
Event alerts, 122
Invite guests, 122
Show or hide calendars, 125
Sync Exchange ActiveSync calendar, 126
Sync Google calendars, 125
View events, 123
Call Forwarding, 46
Call Logs, 46
Index 178
Clear, 47
Make call from, 33
Options, 47
View, 46
Call Waiting, 45
Caller ID, 45
Camera, 107
Close, 107
Open, 107
Review screen, 109
Settings, 110
Take a picture, 108
Viewfinder, 107
Car Kit
Connect, 134
Reconnect, 134
Charge Battery, 2
Clock, 126
Alarm, 126
Stopwatch, 127
Timer, 128
World Clock, 128
Connections Optimizer, 93
Contacts, 50
Make call from, 34
Data, 92
Data Services, 94
Password, 6
Status indicators, 95
Data Usage Settings, 145
Date & Time, 171
Default Text Input, 166
Device Administrators, 164
Display Settings, 153
Auto-rotate screen, 154
Brightness, 153
Daydream, 155
Display Battery Percentage, 156
Font size, 155
Key backlight, 155
Screen proximity safety, 156
Sleep, 154
Wallpaper, 154
Wireless display, 156
Drag, 15
Eco Mode, 132
Editing Text, 32
Email
Account settings, 68
Add account, 64
Add Exchange ActiveSync account, 65
Compose and send, 66
Delete account, 69
Manage inbox, 67
Send Gmail, 62
Share pictures, 118
View and reply, 67
Emergency Alerts Settings, 77
Emergency Numbers, 34
Enhanced 911 (E911), 35
Enter Text, 25
Exchange ActiveSync
Add account, 65
Facebook
Share pictures and videos, 119
Factory Data Reset, 170
Favorites Tray, 21
Files
Transfer between phone and computer,
140
Flashlight, 129
Flick, 15
Folders, 21
Font Size, 155
Format SD Card, 157
Gallery, 113
Close, 114
Open, 114
View pictures and videos, 114
Gestures, 13
Gmail
Access, 62
Create account, 61
Read and reply, 63
Send message, 62
Share pictures, 118
Google
Create account, 61
Index 179
Sign in, 62
Google Keyboard, 29
Settings, 31, 166
Google Maps, 85
Google Play
Books, 89
Find and install apps, 81
Help, 84
Movies & TV, 88
Newsstand, 89
Store, 81
Google Play Music, 87
Google Voice Typing, 31
Google Voice Typing Settings, 168
Google Wallet, 82
Google+
Share pictures and videos, 119
GPS Satellites, 159
Headset
Connect, 134
Reconnect, 134
Home Screen, 17
Add Items, 19
Clock & Weather Widget, 23
Customize, 19
Easy Mode, 18
Favorites tray, 21
Folders, 21
Home Mode, 19
Manage, 19
Move or remove items, 20, 21
Overview, 17
Standard Mode, 17
Wallpaper, 22
Home Screen Mode, 151
ICE (In Case of Emergency), 58
In-call Options, 44
Incoming Call
Answer, 37
Reject, 37
Reject and send a text, 37
Internet Calling, 36
Key Backlight, 155
Keyboard
Google Keyboard, 29
Swype, 26
Touchscreen, 25
Language, 165
Language & Input Settings, 165
Legal Information, 174
Location
GPS satellites, 159
Wireless networks, 159
Location Access, 159
Logs, 46
MagniFont, 130
Maps, 85
MaxiMZR
Settings, 145
Messaging, 61
microSD Card, 138
Format, 139
Insert, 138
Remove, 138
Settings, 157
Unmount, 139
Use as a USB drive, 139
View memory, 139
MMS
Options, 76
Send messages, 71
Mobile ID, 90
Install, 90
Switch, 90
Mobile Network Settings, 148
Movies & TV
Google Play, 88
Multimedia Messaging
Share pictures and videos, 118
Music, 87
Google Play Music, 87
Navigation, 84
Google Maps, 85
Near Field Communication (NFC)
Technology, 137
Newsstand, 89
NFC Settings, 147
Notification Icons, 25
Index 180
Notifications, 24, 25
PC Connection Settings, 158
People
Access Contacts, 50
Add a group contact, 57
Add contact, 53
Add to Favorites, 56
Assign a picture, 54
Assign a ringtone, 55
Assign a vibration, 55
Contacts List, 50
Contacts List Options, 51
Delete, 56
Edit, 54
Edit a group contact, 57
Get started, 50
ICE, 58
Save a phone number, 53
Share, 59
Synchronize, 59
Take and assign a picture, 55
Personal Dictionary, 166
Phone
Dialer, 33
Phone Calls, 33
Emergency numbers, 34
From text messages, 34
Make calls, 33
Receive, 37
Using ASR, 131
Using Call Logs, 33
Using contacts, 34
Using Internet calling, 36
Using phone keypad, 33
Using the plus (+) code, 35
With pauses, 35
Phone Illustration, 1
Phone Layout (illustration), 9
Phone Memory, 156
Phone Number
Save to contacts, 53
Phone Status Menu, 174
Phone Update, 141
Firmware, 141
Kyocera software, 143
PRL, 142
Profile, 142
Picasa
Share pictures, 120
Pictures
Assign to contacts, 54
Crop, 117
Rotate, 117
Share via Bluetooth, 119
Share via email, 118
Share via Facebook, 119
Share via Google+, 119
Share via messaging, 118
Take and assign to contact, 55
Take with camera, 108
View, 114
Work with pictures, 115
Zoom, 114
Picures
Share via Picasa, 120
Pinch, 16
Play Music, 87
Play Store, 81
Find and install apps, 81
Menu Options, 82
Plus (+) Code Dialing, 35
Portable Wi-Fi Hotspot, 104
Configure, 105
Connect, 105
Power Off, 12
Power On, 12
PRL Update, 142
Quick Settings Panel, 24
Receive a Call
Reject and send a text, 37
Reject Incoming Call, 37
Ringtone
Assign to a contact, 55
Roaming, 148
Roaming guard, 150
Settings, 149
Rotate, 16
Save a Phone Number, 53
Index 181
Screen Lock, 159
Automatically Lock, 162
Owner information, 162
Power button instantly locks, 162
Swipe Options, 162
Screen Proximity Safety, 156
Screen Unlock
Face, 160
Screen Unlock Password, 161
Screen Unlock Pattern, 160
Screen Unlock PIN, 161
SD Card, 138
Format, 157
Settings, 157
Unmount, 157
Security Settings, 163
Encrypt & Decrypt data, 163
Make passwords visible, 164
Unknown sources, 164, 165
Verify apps, 164
Settings, 144
Share
Contacts, 59
Pictures and videos, 117
Slide, 14
Smart Sonic Receiver, 11
Social Networking Accounts
Facebook, 78
Google+, 79
YouTube, 79
Sound Recorder, 129
Sound Settings, 151
Default notification sound, 152
Dial pad touch tones, 153
Hearing aid, 153
Persistent alerts, 152
Ringtone, 151
Screen lock sound, 153
Touch sounds, 153
Vibrate on touch, 153
Vibrate when ring, 152
Vibration pattern, 152
Volume, 151
Spell Checker, 165
Spread, 16
411, 8
Account
Management, 7
Operator Services, 8
Status Bar, 24
Status Icons, 24
Storage
Settings, 156
Storage Card, 138
Swipe, 14
Swype, 26
Settings, 29, 167
Synchronize Contacts, 59
System Update, 174
Tethering
Bluetooth, 106
Phone as modem, 106
Text Editing, 32
Text Entry, 25
Text Input
Default, 166
Text Message
Make call from, 34
Text Messaging
Conversations, 73
Draft messages, 72
Notifications, 72
Options, 76
Send messages, 70
Text-to-Speech, 169
Tools, 92, 121
Touch, 13
Touch and Hold, 14
Touchscreen
Keyboard, 25
Navigation, 13
Turn off, 12
Turn on, 13
TTY Mode, 48
Turn Device Off, 12
Turn Device On, 12
Typing, 25
Video Camera
Index 182
Record video, 110
Videos
Record, 110
Share via Bluetooth, 119
Share via Facebook, 119
Share via Google+, 119
Share via messaging, 118
Share via YouTube, 120
View, 114
Watch, 115
Visual Voicemail, 39
Compose, 40
Listen to multiple messages, 40
Options, 41
Review, 40
Set up, 39
Settings, 42
Voice Search, 132, 169
Voice Services, 130
Automatic speech recogniation (ASR),
131
Text-to-speech, 169
Voice search, 132, 169
Voice Typing, 31
Voicemail, 37
Display name, 43
Greeting, 43
Notification, 38
Password, 6
Retrieve messages, 38
Set up, 37
Settings, 47
Setup, 5
Volume, 151
VPN, 95
Add connection, 96
Connect, 96
Connect or disconnect, 96
Disconnect, 96
Prepare for connection, 95
Wallpaper, 22, 154
Web, 81, 92
Launch connection, 94
Website Settings, 102
Wi-Fi, 92
Connect to a different network, 93
Settings, 144
Turn on and connect, 92
Wireless network status, 93
YouTube, 79
Share videos, 120
Zoom, 16
Important Information
for the Hydro VIBE
Important Safety Information – page 2
Manufacturer’s Warranty – page 15
End User License Agreement – page 19
General Terms and Conditions of Service – page 24
Important Message from Sprint – page 54
C6725
2 Important Safety Information Important Safety Information 3
Important Safety
Information
This booklet contains important operational
and safety information that will help you safely
use your phone. Failure to read and follow the
information provided in this booklet may result in
serious bodily injury, death, or property damage.
General Precautions
There are several simple guidelines to operating
your phone properly and maintaining safe,
satisfactory service.
• To maximize performance, do not touch the
portions of your phone where the internal
antennas are located while using the phone.
• Speak directly into the mouthpiece.
• Do not expose your phone to direct sunlight
for extended periods of time (such as on the
dashboard of a car).
• Although your phone is quite sturdy, it is a
complex piece of equipment and can be
broken. Avoid dropping, hitting, bending, or
sitting on it.
• Any changes or modiications to your phone
not expressly approved in this document could
void your warranty for this equipment and void
your authority to operate this equipment.
2 Important Safety Information Important Safety Information 3
Note: For the best care of your phone, only Sprint-
authorized personnel should service your
phone and accessories. Failure to do so may
be dangerous and void your warranty.
Maintaining Safe Use of and Access to
Your Phone
Do Not Rely on Your Phone for Emergency
Calls
Mobile phones operate using radio signals, which
cannot guarantee connection in all conditions.
Therefore you should never rely solely upon
any mobile phone for essential communication
(e.g., medical emergencies). Emergency calls
may not be possible on all cellular networks or
when certain network services or mobile phone
features are in use. Check with your local service
provider for details.
Using Your Phone While Driving
Talking on your phone while driving (or operating the
phone without a hands-free device) is prohibited in
some jurisdictions. Laws vary as to speciic restrictions.
Remember that safety always comes irst.
Tip: Purchase an optional hands-free accessory
at your local Sprint Store, or call Sprint at
1-866-866-7509.
Following Safety Guidelines
To operate your phone safely and eficiently,
always follow any special regulations in a given
area. Turn your phone off in areas where use is
forbidden or when it may cause interference or
danger.
4 Important Safety Information Important Safety Information 5
Using Your Phone Near Other Electronic
Devices
Most modern electronic equipment is shielded
from radio frequency (RF) signals. However,
RF signals from wireless phones may affect
inadequately shielded electronic equipment.
RF signals may affect improperly installed or
inadequately shielded electronic operating
systems or entertainment systems in motor
vehicles. Check with the manufacturer or their
representative to determine if these systems are
adequately shielded from external RF signals.
Also check with the manufacturer regarding any
equipment that has been added to your vehicle.
Consult the manufacturer of any personal
medical devices, such as pacemakers and
hearing aids, to determine if they are adequately
shielded from external RF signals.
Note: Always turn off the phone in healthcare
facilities, and request permission before
using the phone near medical equipment.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft.
To prevent possible interference with aircraft
systems, the U.S. Federal Aviation Administration
(FAA) regulations require you to have permission
from a crew member to use your phone while
the plane is on the ground. To prevent any risk of
interference, FCC regulations prohibit using your
phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn
your phone off when in a blasting area or in other
areas with signs indicating two-way radios should
be turned off. Construction crews often use
remote-control RF devices to set off explosives.
4 Important Safety Information Important Safety Information 5
Turn your phone off when you’re in any area that
has a potentially explosive atmosphere. Although
it’s rare, your phone and accessories could
generate sparks. Sparks can cause an explosion
or ire, resulting in bodily injury or even death.
These areas are often, but not always, clearly
marked. They include:
• Fueling areas such as gas stations.
• Below deck on boats.
• Fuel or chemical transfer or storage facilities.
• Areas where the air contains chemicals or
particles such as grain, dust, or metal powders.
• Any other area where you would normally be
advised to turn off your vehicle’s engine.
Note: Never transport or store lammable gas,
lammable liquids, or explosives in the
compartment of your vehicle that contains
your phone or accessories.
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to
play with it as they could hurt themselves and
others, damage the phone or make calls that
increase your Sprint invoice.
Waterproof Capability
Your Hydro VIBE is waterproof and meets IPX5
and IPX7 standards, immersible for up to 30
minutes at a depth not exceeding one meter
(about 3.28 feet). Exposing your phone to
water outside these limits or not following the
precautions can result in water damage.
To ensure that your phone maintains waterproof
capability, the following precautions must be
observed.
• Make sure the battery cover is properly sealed
by squeezing around the edges of the cover.
The charger/ accessory jack and headset jack
ports do not have covers because they are
waterproof.
6 Important Safety Information Important Safety Information 7
• Do not spray or immerse your phone in liquids
other than fresh water or tap water.
• Do not expose your phone to water heated
in excess of 104° F (40° C), or to liquids other
than water, such as detergent, beverages,
or chlorinated or treated water. Should your
phone be accidentally exposed to other liquids,
rinse the phone gently in clean fresh water.
• The touch panel and touch keys will not operate
when the phone is wet.
• Your phone is inoperable under water and
should be dried as quickly as possible when
wet.
• Do not use the charger/accessory jack for
charging, data transmission, etc., until the
phone is completely dry.
If your phone gets wet:
Water lodged in the headset jack may cause the
phone to falsely detect an inserted headset, in
which case the loudspeaker and/or earpiece
audio will be disabled until the water is removed.
Water in the microphone port may affect
outbound audio quality. These are temporary
conditions and will subside once the phone is dry.
1. Do not open the battery door as this may
allow water to get inside the sealed portion
of the phone.
2. Wipe the phone surfaces with a dry clean
cloth.
3. Water in the phone’s open ports may aect
sound quality and should be removed with
pus of air directly into the ports. Phone
audio may not operate properly until ports
are dry. Apply a dry clean cloth to the open
areas and crevices to remove the moisture
left on the phone: microphones, speakers,
power button, volume button, headset
jack, and charger/accessory jack.
4. Repeat the process until the phone is
completely dry.
6 Important Safety Information Important Safety Information 7
Charging
• Dry your phone with a clean cloth before
charging.
• Do not touch the charger, charging cable, or
charger/ accessory jack with wet hands. Doing
so may cause electric shock, injury, or product
failure.
• Do not charge your phone in a wet or damp
place, such as in a bathroom or near a kitchen
sink.
Using Your Phone With a Hearing Aid
Device
A number of Sprint phones have been tested for
hearing aid device compatibility. When some
wireless phones are used with certain hearing
devices (including hearing aids and cochlear
implants), users may detect a noise which can
interfere with the effectiveness of the hearing
device.
Some hearing devices are more immune than
others to this interference noise, and phones also
vary in the amount of interference noise they may
generate. ANSI standard C63.19 was developed to
provide a standardized means of measuring both
wireless phone and hearing devices to determine
usability rating categories for both.
Ratings have been developed for mobile phones
to assist hearing device users ind phones that
may be compatible with their hearing device.
Not all phones have been rated for compatibility
with hearing devices. Phones that have been
rated have a label located on the box. Your
Hydro VIBE has an M4 and a T3 rating.
These ratings are not guarantees. Results will
vary depending on the user’s hearing device
and individual type and degree of hearing loss.
If a hearing device is particularly vulnerable to
interference noise, even a phone with a higher
rating may still cause unacceptable noise levels
in the hearing device. Trying out the phone with
8 Important Safety Information Important Safety Information 9
your hearing device is the best way to evaluate it
for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC
requirements for hearing aid compatibility and
are likely to generate less interference to hearing
devices than unrated phones. (M4 is the better/
higher of the two ratings.)
T-Ratings: Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or
“Telephone Switch”) than unrated phones. (T4 is
the better/higher of the two ratings. Note that not
all hearing devices have telecoils in them.)
Note: This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there may
be some newer wireless technologies used in
this phone that have not been tested yet for
use with hearing aids. It is important to try the
different features of this phone thoroughly
and in different locations, using your hearing
aid or cochlear implant, to determine if you
hear any interfering noise. Consult your
service provider or the manufacturer of
this phone for information on hearing aid
compatibility. If you have questions about
return or exchange policies, consult your
service provider or phone retailer.
Hearing aid devices may also be measured for
immunity to interference noise from wireless
phones and should have ratings similar to
phones. Ask your hearing healthcare professional
for the rating of your hearing aid. Add the rating
of your hearing aid and your phone to determine
probable usability:
8 Important Safety Information Important Safety Information 9
• Any combined rating equal to or greater than
six offers excellent use.
• Any combined rating equal to ive is considered
normal use.
• Any combined rating equal to four is
considered usable.
Thus, if you pair an M3 hearing aid with an M3
phone, you will have a combined rating of six for
“excellent use.” This is synonymous for T ratings.
Sprint further suggests you experiment with
multiple phones (even those not labeled M3/T3
or M4/T4) while in the store to ind the one that
works best with your hearing aid device. Should
you experience interference or ind the quality
of service unsatisfactory after purchasing your
phone, promptly return it to the store within
14 days of purchase. (A restocking fee may be
applied to exchanges. Visit sprint.com/returns
for details.) More information about hearing aid
compatibility may be found at: fcc.gov, fda.gov,
and accesswireless.org.
Getting the Best Hearing Device Experience
With Your Phone
To further minimize interference, move the
phone around to ind the point with least
interference.
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most
out of your battery’s performance.
• Recently there have been some public reports
of wireless phone batteries overheating,
catching ire, or exploding. It appears that
many, if not all, of these reports involve
counterfeit or inexpensive, aftermarket-brand
batteries with unknown or questionable
manufacturing standards. Sprint is not aware
of similar problems with Sprint phones
10 Important Safety Information
resulting from the proper use of batteries
and accessories approved by Sprint or the
manufacturer of your phone. Use only Sprint-
approved or manufacturer-approved batteries
and accessories found at Sprint Stores or
through your phone’s manufacturer, or call
1-866-866-7509 to order. They’re also available
at sprint.com/accessories. Buying the right
batteries and accessories is the best way to
ensure they’re genuine and safe.
• Do not disassemble, open, crush, bend,
deform, puncture, or shred the battery.
• Do not modify or remanufacture, attempt to
insert foreign objects into the battery, immerse
or expose to water or other liquids, expose to
ire, explosion, or other hazard.
• Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a
hard surface, and the user suspects damage,
take it to a service center for inspection.
• Improper battery use may result in a ire,
explosion or other hazard.
• Do not short-circuit a battery or allow metallic
conductive objects to contact battery
terminals.
• Keep the metal contacts on top of the battery
clean.
• Battery usage by children should be supervised.
Charging
• In order to avoid damage, charge the battery
only in temperatures that range from 32° F to
113° F (0° C to 45° C).
• Don’t use the battery charger in direct sunlight
or in high humidity areas, such as the bathroom.
• The battery may need recharging if it has not
been used for a long period of time.
• It’s best to replace the battery when it no longer
provides acceptable performance. It can be
recharged hundreds of times before it needs
replacing.
10 Important Safety Information Important Safety Information 11
Storing
• Don’t store the battery in high temperature
areas for long periods of time. It’s best to follow
these storage rules:
▪Less than one month:
-4° F to 140° F (-20° C to 60° C)
▪More than one month:
-4° F to 113° F (-20° C to 45° C)
Disposal of Lithium Ion (Li-Ion) Batteries
• Promptly dispose of used batteries in
accordance with local regulations.
• Never dispose of the battery by incineration.
• Do not handle a damaged or leaking Li-Ion
battery, as you can be burned.
• For safe disposal options of your Li-Ion
batteries, contact your nearest Sprint
authorized service center.
Special Note: Be sure to dispose of your battery
properly. In some areas, the disposal of batteries
in household or business trash may be prohibited.
Radio Frequency (RF) Energy
Understanding How Your Phone Operates
Your phone is a radio transmitter and receiver.
When it’s turned on, it receives and transmits
radio frequency (RF) signals. Your phone is
designed to transmit just enough RF power to
reach the network. The system handling your
call controls the RF power level. Depending on
network conditions, your phone may operate at
an actual Speciic Absorption Rates (SAR) level
below the maximum value speciied. Your phone
is designed not to exceed the recommended
international guidelines for limits on RF exposure.
Knowing Radio Frequency Safety
The design of your phone complies with updated
NCRP standards described below.
12 Important Safety Information Important Safety Information 13
In 1991–92, the Institute of Electrical and
Electronics Engineers (IEEE) and the American
National Standards Institute (ANSI) joined
in updating ANSI’s 1982 standard for safety
levels with respect to human exposure to RF
signals. More than 120 scientists, engineers and
physicians from universities, government health
agencies and industries developed this updated
standard after reviewing the available body of
research. In 1993, the Federal Communications
Commission (FCC) adopted this updated
standard in a regulation. In August 1996, the FCC
adopted a hybrid standard consisting of the
existing ANSI/IEEE standard and the guidelines
published by the National Council of Radiation
Protection and Measurements (NCRP).
Body-Worn Operation
To maintain compliance with FCC RF exposure
guidelines, if you wear a handset on your body, use
a Sprint-supplied or Sprint-approved carrying case,
holster or other body-worn accessory. If you do not
use a body-worn accessory, ensure the antennas
are at least 0.39 inches (1.0 centimeter) from
your body when transmitting. Use of non-Sprint-
approved accessories may violate FCC RF exposure
guidelines. Other accessories used with this phone
for body-worn operations must not contain any
metallic components and must provide at least
0.39 inches (1.0 centimeter) separation distance
between the antennas and the user’s body.
For more information about RF exposure, visit the
FCC website at fcc.gov.
Speciic Absorption Rates (SAR) for Wireless
Phones
The SAR value corresponds to the relative amount
of RF energy absorbed into the head of a user of a
wireless handset.
The SAR value of a phone is the result of an
extensive testing, measuring and calculation
process. It does not represent how much RF the
phone emits. All phone models are tested at
their highest value in strict laboratory settings.
12 Important Safety Information Important Safety Information 13
But when in operation, the SAR of a phone can
be substantially less than the level reported to
the FCC. This is because of a variety of factors,
including its proximity to a base station antenna,
phone design, and other factors. What is
important to remember is that each phone meets
strict federal guidelines. Variations in SARs do not
represent a variation in safety.
All phones must meet the federal standard, which
incorporates a substantial margin of safety. As
stated above, variations in SAR values between
different model phones do not mean variations in
safety. SAR values at or below the federal standard
of 1.6 W/kg are considered safe for use by the public.
The highest reported SAR values of the Hydro VIBE are:
Head: 1.29 W/kg
Body-worn: 0.95 W/kg
Hotspot: 1.48 W/kg
Phone models may have different versions
and more than one value. Changes in design
or components may occur over time and
some changes could affect SAR values. More
information on the phone’s SAR can be found on
the following FCC website: http://fcc.gov/oet/ea/.
FCC Radio Frequency Emission
This phone meets the FCC Radio Frequency
Emission Guidelines.
FCC ID number: V65C6725
FCC Notice
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
Changes or modiications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
Note: This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following
measures:
• Reorient the direction of the internal antennas.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Owner’s Record
The model number, regulatory number, and serial
number are located on a nameplate inside the
battery compartment. Record the serial number in
the space provided below. This will be helpful if you
need to contact us about your phone in the future.
Model:
Serial No.:
14 Important Safety Information
Manufacturer’s
Warranty
Your phone has been designed to provide you with
reliable, worry-free service. If for any reason you
have a problem with your equipment, please refer
to the manufacturer’s warranty in this section.
For information regarding the terms and
conditions of service for your phone, please visit
sprint.com or call Sprint Customer Service at
1-888-211-4727.
Manufacturer’s Warranty
Kyocera Communications, Inc. (“KYOCERA”) offers
you, the original purchaser who has purchased
the enclosed subscriber unit (“Product”) only from
an authorized dealer in the United States, a limited
warranty that the Product, including accessories
in the Product’s package, will be free from defects
in material or workmanship as follows:
A. ONE (1) YEAR LIMITED WARRANTY: For a period
of one (1) year from the date of original purchase,
KYOCERA will, at its option, either repair or replace
a defective Product (with new or rebuilt parts/
replacements).
B. LIMITED WARRANTY ON REPAIRED/REPLACED
PRODUCTS: For a period equal to the remainder
of the limited warranty period on the original
Product or, on warranty repairs which have been
effected on Products for 90 days after the date
of its repair or replacement, whichever is longer,
KYOCERA will repair or replace (with new or
rebuilt parts/replacements) defective parts or
Products used in the repair or replacement of the
original Product under the Limited Warranty on it.
Proof that the Product is within the warranty
period in the form of a bill of sale or warranty
repair document that includes the date of
purchase, Product serial number and the
authorized dealer’s name and address, must
be presented to obtain warranty service. This
Manufacturer's Warranty 15
16 Manufacturer's Warranty Manufacturer's Warranty 17
limited warranty is not transferable to any third
party, including but not limited to any subsequent
purchaser or owner of the Product. Transfer or
resale of a Product will automatically terminate
warranty coverage with respect to it.
This limited warranty covers batteries only if
battery capacity falls below 80% of rated capacity
or the battery leaks. Also this limited warranty
does not cover any battery if (i) the battery has
been charged by a battery charger not speciied
or approved by KYOCERA for charging the
battery, (ii) any of the seals on the battery are
broken or show evidence of tampering, or (iii) the
battery has been used in equipment other than
the Kyocera device for which it is speciied.
This limited warranty covers the Product only
as originally supplied and does not cover and is
void with respect to the following: (i) Products
which have been improperly installed, repaired,
maintained or modiied (including the antenna);
(ii) Products which have been subjected to
misuse (including Products used in conjunction
with hardware electrically or mechanically
incompatible or Products used with software,
accessories, goods or ancillary or peripheral
equipment not supplied or expressly authorized
by KYOCERA for use), abuse, accident, physical
damage, abnormal use or operation, improper
handling or storage, neglect, exposure to ire,
water (except for product certiied for protection
against water; see the Kyocera product website
for details on your Product) or excessive moisture
or dampness or extreme changes in climate or
temperature; (iii) Products operated outside
published maximum ratings; (iv) cosmetic
damage; (v) Products on which warranty stickers
or Product serial numbers have been removed,
altered, or rendered illegible; (vi) customer
instruction; (vii) cost of installation, set up,
removal or reinstallation; (viii) signal reception
problems (unless caused by defect in material
or workmanship); (ix) damage the result of ire,
16 Manufacturer's Warranty Manufacturer's Warranty 17
lood, acts of God or other acts which are not the
fault of KYOCERA and which the Product is not
speciied to tolerate, including damage caused
by mishandling and blown fuses; (x) consumables
(such as memory cards, fuses, etc.); (xi) third party
software or applications, data and equipment
not originally supplied with the Product; (xii)
any Product in which the software has not been
updated to the current version; (xiii) any Product
in which the operating system has been unlocked
(allowing installation of a third party operating
system); or (xiv) any Products which have been
opened, repaired, modiied or altered by anyone
other than KYOCERA or a KYOCERA authorized
service center. Before returning any Product for
service, be sure to back up data and remove any
conidential, proprietary, or personal information
from the Product. KYOCERA is not responsible for
damage to or loss of any software, applications,
data or removable storage media.
This warranty is valid only in the United States.
REPAIR OR REPLACEMENT, AS HEREIN ABOVE
PROVIDED, IS YOUR SOLE AND EXCLUSIVE
REMEDY FOR BREACH OF THE LIMITED WARRANTY.
KYOCERA SHALL HAVE NO LIABILITY FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
INCLUDING, BUT NOT LIMITED TO LOSS OF
PROFITS, LOST SALES, LOSS OF DATA, LOSS
OF USE OF THE PRODUCT, OR ANTICIPATED
PROFITS ARISING OUT OF USE OR INABILITY TO
USE ANY PRODUCT (FOR EXAMPLE, WASTED
AIRTIME CHARGES DUE TO THE MALFUNCTION
OF A PRODUCT OR LOST APPLICATIONS). THIS
WARRANTY DOES NOT COVER PRODUCTS
SOLD “AS IS” OR “WITH ALL FAULTS.” KYOCERA
MAKES NO OTHER EXPRESS WARRANTY WITH
RESPECT TO THE PRODUCTS. THE DURATION
OF IMPLIED WARRANTIES, INCLUDING IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE IS LIMITED TO THE
DURATION OF THIS EXPRESS WARRANTY.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, or allow limitations on how long an
implied warranty lasts, so the above limitations or
exclusions may not apply to you.
This limited warranty gives you speciic legal
rights, and you may have other rights which vary
from state to state.
To obtain warranty service, contact
Kyocera Communications, Inc.
Attention : Customer Services for Wireless
Products
Phone : 1-800-349-4478
Web : http://www.kyocera-wireless.com
18 Manufacturer's Warranty
End User License
Agreement
Kyocera Communications, Inc. (“Kyocera”) End
User License Agreement
CAREFULLY READ THE FOLLOWING TERMS AND
CONDITIONS (“AGREEMENT”) BEFORE USING
OR OTHERWISE ACCESSING THE SOFTWARE
OR SERVICES PROVIDED WITH YOUR KYOCERA
DEVICE. THE SOFTWARE AND SERVICES PROVIDED
WITH YOUR KYOCERA DEVICE ARE SOLELY FOR
PERSONAL USE BY YOU, THE ORIGINAL END USER,
AS SET FORTH BELOW.
BY ACTIVATING, USING, DOWNLOADING OR
INSTALLING THIS KYOCERA DEVICE AND/OR THE
SOFTWARE PROVIDED WITH IT, YOU ARE AGREEING
TO BE BOUND BY THE TERMS OF THIS LICENSE
AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS
AND CONDITIONS OF THIS AGREEMENT, DO NOT
USE, DOWNLOAD OR OTHERWISE ACCESS THE
SOFTWARE OR SERVICES AND (I) PROMPTLY
RETURN THE SOFTWARE OR SERVICE TO KYOCERA
OR DELETE IT; OR (II) IF YOU HAVE PURCHASED THE
KYOCERA DEVICE ON WHICH THE SOFTWARE OR
SERVICE IS PRE-INSTALLED, PROMPTLY RETURN
THE DEVICE AND THE ACCOMPANYING SOFTWARE
(INCLUDING DOCUMENTATION AND PACKAGING)
TO KYOCERA OR THE KYOCERA AUTHORIZED
DISTRIBUTOR FROM WHICH YOU PURCHASED THE
KYOCERA DEVICE.
License: Subject to the terms and conditions of
this Agreement and any other terms that may
be incorporated by reference or otherwise
presented to you prior to your use of the
Software, Kyocera grants you a limited, non-
exclusive, license to use Kyocera and third party
proprietary software and services found on
your Kyocera device and/or packaged with your
Kyocera device, including any updates to such
material by whatever means provided, and any
End User License Agreement 19
20 End User License Agreement
related documentation (“Software”). You may use
the Software only as expressly authorized by this
Agreement.
Limitations: This Software is licensed for use
only on the single Kyocera device you originally
purchased. You acknowledge and agree that
ownership of the Software and all other rights
associated with the Software not expressly
granted in this Agreement are retained by
Kyocera or its suppliers or licensors. You are not
permitted to, in any way, distribute the Software
or make it available over a network for use on
more than the single Kyocera device for which
it was originally supplied. The Software may be
copied only as permitted by applicable law and
as necessary for backup purposes. You may not
remove any proprietary notices or labels on the
Software or any copies thereof. You may not in
any way, modify, reverse engineer, decompile,
disassemble or create derivative works based
on the Software (except to the extent that this
restriction is expressly prohibited by law). You
agree that you will not attempt to circumvent,
disable or modify any security technology
associated with the Software. You may use the
Software only in a manner that complies with all
applicable laws in the jurisdictions in which you
use it, including, but not limited to, applicable
restrictions concerning copyright and other
intellectual property rights and/or the export
control regulations.
Some of the Software packaged with your
Kyocera device may be provided by third parties
(“Third Party Software”). Third Party Software
may also be available from third party content
distributors such as application stores. Third Party
content may be subject to different or additional
terms and conditions as determined by the Third
Party Software provider. THIRD PARTY SOFTWARE
IS NOT A KYOCERA PRODUCT. KYOCERA IS NOT
RESPONSIBLE FOR AND HAS NO LIABILITY WITH
REGARD TO THIRD PARTY SOFTWARE.
20 End User License Agreement End User License Agreement 21
Open Source Software: The Software contains
certain open source software which may be
subject to the GNU General Public License
(“GPL”), GNU Library/ Lesser General Public
License (“LGPL”) and/or other copyright licenses,
disclaimers and notices (“Open Source License
Terms”). The applicable Open Source License
Terms for the corresponding Open Source
Software are reproduced and available at
http://www.opensource.org/licenses. Please refer
to the Open Source License Terms regarding your
rights under such licenses to the Open Source
Software. To the extent any such agreement
requires that Kyocera provide you the rights to
copy, modify, distribute or otherwise use any
Open Source Software that are inconsistent
with the limited rights granted to you in this
Agreement, then such rights in the applicable
Open Source License shall take precedence
over the rights and restrictions granted in this
Agreement, but solely with respect to such Open
Source Software.
Disclaimer of Warranty and Liability: THE
SOFTWARE IS PROVIDED “AS IS” WITHOUT
WARRANTY OF ANY KIND. KYOCERA FURTHER
DISCLAIMS ALL WARRANTIES, INCLUDING
WITHOUT LIMITATION ANY IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, NONINFRINGEMENT,
TITLE, ACCURACY, CORRESPONDENCE WITH
DESCRIPTION AND SATISFACTORY QUALITY. TO
THE MAXIMUM EXTENT PERMISSIBLE BY LAW,
THE ENTIRE RISK ARISING OUT OF THE USE OR
PERFORMANCE OF THE SOFTWARE REMAINS WITH
YOU. IN NO EVENT WILL KYOCERA, ITS EMPLOYEES,
OFFICERS, SHAREHOLDERS, LICENSORS,
SUPPLIERS, CARRIER OR DISTRIBUTOR
CUSTOMERS OR AFFILIATES BE HELD LIABLE FOR
ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT,
SPECIAL, PUNITIVE, OR OTHER DAMAGES
WHATSOEVER (INCLUDING, WITHOUT LIMITATION,
DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, LOSS OF BUSINESS
INFORMATION, OR OTHER PECUNIARY LOSS)
22 End User License Agreement
ARISING OUT OF THIS AGREEMENT OR THE
USE OF OR INABILITY TO USE THE SOFTWARE,
WHETHER BASED IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), STRICT PRODUCT LIABILITY OR
ANY OTHER THEORY, EVEN IF KYOCERA HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
AND EVEN IF ANY LIMITED REMEDY IS DEEMED TO
HAVE FAILED ITS ESSENTIAL PURPOSE. KYOCERA’S
TOTAL LIABILITY FOR ANY DAMAGES UNDER
THIS AGREEMENT SHALL NEVER EXCEED THE
PURCHASE PRICE YOU PAID FOR THE KYOCERA
DEVICE.
No software is fault free. The Software is designed
for use in systems that do not require fail-safe
performance. You may not use the software in
any device or system in which a malfunction
of the software would result in foreseeable
risk of loss, injury or death to any person. This
includes operation of nuclear or infrastructure
facilities, medical equipment, aircraft navigation
or communication systems or use in risky or
dangerous situations or environments.
Consent to Use of Data: You agree that Kyocera,
its afiliates and its designated agents may collect
and use technical and related information,
gathered in any manner, as part of its product
support services. Kyocera, its afiliates and
designated agents may use this information
solely to improve its products or to provide
customized services or technologies to you.
Kyocera will collect and use this information
in accordance with its privacy policy and
accordance with applicable data protection laws.
Kyocera, its afiliates and designated agents may
disclose this information to others, but not in a
form that personally identiies you.
Modiication of Software and Terms of Use:
Kyocera reserves the right to from time to time
modify any portion of the Software. Kyocera
may be required to take these actions due to
restrictions from third party licensors or due
22 End User License Agreement End User License Agreement 23
to safety or security concerns or government
restrictions or court orders.
Kyocera reserves the right to modify the
terms of this Agreement at its sole discretion.
Any such modiication will be effective upon
Kyocera or a Kyocera afiliate or agent sending
notice to you by email, text message, other
electronic communication or postal mail. Your
continued use of the Software after such notice
will constitute your binding acceptance of
the Agreement as revised. Additionally, some
Software may be subject to different or additional
terms presented to you through a separate click-
through or other type of agreement or notice
prior to your use of such Software.
Termination: This License Agreement will
automatically terminate without notice from or
action by Kyocera if you fail to comply with any
term hereof.
Governing Law: This Agreement is governed
by the laws of State of California except any
conlict of law provisions. The U.N. Convention
on Contracts for the International Sales of
Goods is hereby excluded in its entirety from this
Agreement.
Severability: If any provision of this Agreement is
found to be invalid, illegal or unenforceable, the
validity, legality or enforceability of the remaining
provisions will not in any way be impacted or
impaired.
Entire Agreement: By using or otherwise
accessing the Software, you agree that this
Agreement sets forth the entire agreement
between you and Kyocera with regard to the
Software and supersedes all prior agreements,
notwithstanding the terms of any such
agreements.
24 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 25
General Terms and
Conditions of Service
Please note that these terms may not be the
most current version. A current version of the
terms is available at our website at sprint.com/
termsandconditions or upon request.
Para solicitar esta literatura en español, por
favor contactar a 1-800-777-4681 o visitar a
sprint.com/espanol.
Basic Deinitions
In this document: (1) “we,” “us,” “our,” and “Sprint”
mean Sprint Solutions, Inc., as contracting agent
on behalf of the applicable Sprint afiliated
entities providing the products and Services;
(2) “you,” “your,” “customer,” and “user” mean
an account holder with us or any user of our
Devices or Services; (3) “Device” means any
phone, aircard, mobile broadband device, any
other device, accessory, or other product that
we provide you, we sell to you, or is active on
your account with us; and (4) “Service” means
Sprint-branded offers, rate plans, options,
wireless services, billing services, applications,
programs, products, software, or Devices on your
account with us. “Service(s)” also includes any
other product or service that we offer or provide
to you that references these General Terms and
Conditions of Service (“Ts&Cs”).
The Service Agreement
These Ts&Cs are part of your service agreement
with us (the “Agreement”) and constitute a
contract under which we provide you Services
under terms and conditions that you accept.
THIS AGREEMENT CONTAINS A MANDATORY
ARBITRATION PROVISION WITH A CLASS WAIVER,
A REPRESENTATIVE ACTION WAIVER, AND A JURY
WAIVER PROVISION. In addition to these Ts&Cs,
24 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 25
there are several parts of the Agreement, which
includes but is not limited to the following: (i) the
subscriber agreement and transaction materials
that you receive and accept; (ii) the plan(s) that
you chose as set forth in our written services and
transaction materials that we provide or refer you
to during the sales transaction, including on-line
and telephone transactions (if your service plan is
not speciically set forth in any in-store brochure
or printed materials, the requirements and terms
set forth in the current written Agreement and
transaction materials apply); (iii) any conirmation
materials and invoices that we may provide to
you; and (iv) the terms set forth in the coverage
map brochures. It is important that you carefully
read all of the terms of the Agreement.
Additional Terms
Additional terms will apply when you use certain
applications, programs, Devices, and services,
and these terms will be provided to you prior
to your use of the items. Depending on who
provides the items, the terms may come from
Sprint or a third party. You are subject to any terms
provided by the third party, and the terms are
directly between you and that third party. Sprint
is not responsible for these third-party items
and associated terms. Additional terms will also
apply if you activate Services as part of a bundle
with another company’s services (for example,
cable services, home phone services, etc.). The
additional terms for bundled Services may either
modify or replace certain provisions in these
Ts&Cs, including terms relating to activation,
invoicing, payment, and disputing charges. Also,
a different dispute resolution provision may apply
to services provided by another company (the
dispute resolution provisions in this Agreement
will still apply to our Services). You will be
provided details on any additional terms with your
selection of any bundled Service. For employee
and organization discounts, the discount
percentage may vary from month-to-month
based on the terms of the agreement between
26 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 27
your employer, association, or organization
and Sprint. The discount will be zero after your
agreement or your organization’s agreement
with Sprint ends. Additional terms and eligibility
requirements regarding organization discounts
will be provided to you.
Our Policies
Services are subject to our business policies,
practices, and procedures (“Policies”). You agree
to adhere to all of our Policies when you use our
Services. Our Policies are subject to change at
anytime with or without notice.
When You Accept The Agreement
You must have the legal capacity to accept the
Agreement. You accept the Agreement when you
do any of the following: (a) accept the Agreement
through any printed, oral, or electronic statement,
including on the Web by electronically marking
that you have reviewed and accepted; (b)
attempt to or in any way use the Services; (c)
pay for the Services; or (d) open any package or
start any program that says you are accepting
the Agreement when doing so. If you don’t want
to accept the Agreement, don’t do any of these
things.
Term Commitments & Early
Termination Fees
Sprint provides a variety of Services, some of
which require you to maintain Your Services on
a month to month basis or for a minimum term,
usually 1 or 2 years (“Term Commitment”). If your
Agreement contains a Term Commitment, you will
be charged a fee (“Early Termination Fee”) for each
line of Service that you terminate early (i.e., prior to
satisfying the Term Commitment) or for each line
of Service that we terminate early for good reason
(for example, violating the payment or other terms
of the Agreement) but such Early Termination Fee
will be prorated based on your remaining Term
26 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 27
Commitment. Early Termination Fees are a part of
our rates. Any Term Commitment, the length of
the Term Commitment, and the applicable Early
Termination Fee amounts and proration will be
disclosed to you during the sales transaction.
Carefully review any Term Commitment and Early
Termination Fee requirements prior to selecting
Services. After you have satisied your Term
Commitment, your Services continue on a month-
to-month basis under the then-current Terms
and Conditions and Service policies. Services
offered on a subscription basis, as described
in the “Account & Service Charges” section,
may not require a Term Commitment and may
not automatically renew. As explained directly
below, there are instances when you will not
be responsible for an Early Termination Fee for
terminating Services early.
When You Don’t Have To Pay An Early
Termination Fee
You aren’t responsible for paying an Early
Termination Fee when terminating Services: (a)
provided on a month-to-month basis; (b) provided
on a subscription basis that do not include a Term
Commitment; (c) consistent with our published
trial period return policy; or (d) in response to a
materially adverse change that we make to the
Agreement as described directly below.
Our Right To Change The Agreement &
Your Related Rights
We may change any part of the Agreement at any
time, including, but not limited to, rates, charges,
how we calculate charges, discounts, coverage,
technologies used to provide services, or your
terms of Service. If you lose your eligibility for a
particular rate plan or if a particular rate plan is
no longer supported or available, we may change
your rate plan to one for which you qualify. We
28 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 29
will provide you notice of material changes—and
we may provide you notice of non-material
changes—in a manner consistent with this
Agreement (see “Providing Notice To Each Other
Under The Agreement” section). If a change we
make to the Agreement is material and has a
material adverse effect on Services under your
Term Commitment, you may terminate each line
of Service materially adversely affected without
incurring an Early Termination Fee only if: (a) you
call us within 30 days after the effective date of
the change; (b) you speciically advise us that you
wish to cancel Services because of a material
change to the Agreement that we have made; and
(c) we fail to negate the change after you notify us
of your objection to it. If you do not notify us and
cancel Service within 30 days of the change, an
Early Termination Fee will apply if you terminate
Services before the end of any applicable Term
Commitment.
Our Right To Suspend Or Terminate
Services
We can, without notice, suspend or terminate any
Service at any time for any reason. For example,
we can suspend or terminate any Service for
the following: (a) late payment; (b) exceeding
an Account Spending Limit; (c) harassing/
threatening/abusing/offending our employees
or agents; (d) providing false or inaccurate
information; (e) interfering with our operations;
(f) using/suspicion of using Services in any
manner restricted by or inconsistent with the
Agreement and Policies; (g) breaching, failing to
follow, or abusing the Agreement or Policies; (h)
providing false, inaccurate, dated, or unveriiable
identiication or credit information or becoming
insolvent or bankrupt; (i) modifying a Device from
its manufacturer speciications (for example,
rooting the device); (j) failing to use our Services
for an extended period of time; (k) failing to
maintain an active Device in connection with our
28 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 29
Services; or (l) if we believe the action protects
our interests, any customer’s interests, or our
networks.
Your Right To Change Services &
When Changes Are Effective
The account holder can typically change Services
upon request. In some instances, changes may be
conditioned on payment of an Early Termination
Fee or certain other charges, or they may require
a new Term Commitment. Changes to Services
are usually effective at the start of the next full
invoicing cycle. If the changes take place sooner,
your invoice may relect pro-rated charges for
your old and new Services. We may, but are not
obligated to, provide you the opportunity to
authorize someone else to make changes to your
Services, which will include the authority to make
changes that will extend your Term Commitment.
You are responsible for any changes to your
Services made by a person you authorize, and
those changes will be treated as modiications to
this Agreement.
Your Right To Terminate Services
You can terminate Services at any time by calling
us and requesting that we deactivate all Services.
In addition, if you return or provide your Device to
Sprint and fail to either deactivate service on the
Device or activate another Device in connection
with your Service, we reserve the right to
terminate your Service, and if you are subject
to a Term Commitment, you may be charged
all or part of an Early Termination Fee. You are
responsible for all charges billed or incurred prior
to deactivation. If Services are terminated before
the end of your invoicing cycle, we won’t prorate
charges to the date of termination and you won’t
receive a credit or refund for any unused Services.
Except as provided above, if you are subject to
an Early Termination Fee, you must also pay the
invoiced Early Termination Fee for each line of
Service that you terminate early.
30 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 31
Credit Checks & Credit Information
We agree to provide you Services on the
condition that you have and maintain satisfactory
credit according to our standards and policies.
You agree to provide information that we may
request or complete any applications that we may
provide you to facilitate our review. We rely on
the credit information you furnish, credit bureau
reports or other data available from commercial
credit reference services, and other information
(such as payment history with us) to determine
whether to provide or continue to provide you
Services. The Services we offer you can vary
based on your credit history. We may at any time,
based on your credit history, withdraw or change
Services or place limits or conditions on the use
of our Services. You agree to provide us updated
credit information upon request. We may provide
your payment history and other account billing/
charge information to any credit reporting
agency or industry clearinghouse.
Account Spending Limits (“ASL”)
An ASL is a temporary or permanent limit
(typically based on credit history, payment
history, or to prevent fraud) that we place on the
amount of unpaid charges you can accumulate
on your account, regardless of when payment
on those charges is due. We reserve the right to
determine which charges count toward an ASL. If
you have an ASL, we may suspend your Services
without prior notice if your account balance
reaches the ASL, even if your account is not past
due. We may impose or increase an ASL at any
time with notice. An ASL is for our beneit only and
should not be relied on by you to manage usage.
Deposits & Returning Deposits
We may at any time require a deposit as a
guarantee of payment for you to establish
or maintain Service (“Deposit”). By providing
us a Deposit, you grant us a security interest
for all current or future amounts owed to us.
30 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 31
We may change the Deposit at any time with
notice. You can’t use a Deposit to make or delay
payments. The Deposit, the length of time we
hold the Deposit, and changes to the Deposit
are determined based on your credit history,
payment history, and other factors. Unless
prohibited by law, we may mix Deposits with our
other funds and it won’t earn interest, and we
reserve the right to return the Deposit as a credit
on your invoice at anytime. If your Services are
terminated for any reason, we may keep and
apply your Deposit to any outstanding charges.
We’ll send any remaining portion of the Deposit to
your last known address within 90 days after your
inal invoice—if it is returned to us, we will forward
it on to the appropriate state authorities to the
extent required by law.
Restrictions On Using Services
You can’t use our Services: (a) in a way that could
cause damage or adversely affect any of our
other customers or our reputation, networks,
property, or Services; or (b) in any way prohibited
by the terms of our Services, the Agreement,
or our Policies. You cannot in any manner resell
the Services to another party. For additional
restrictions on the use of our Services, see our
Acceptable Use Policy and Visitors Agreement,
which are available on our website, and the
detailed plan or other information on Services
that we provide or refer you to during the sales
transaction.
Your Device, Number & Email Address
We don’t manufacture any Device that we
might sell to you or that is associated with our
Services, and we aren’t responsible for any
defects, acts, or omissions of the manufacturer.
The only warranties on your Device are
the limited warranties given to you by the
manufacturer directly or that we pass through.
Device performance may vary based on device
speciications (for example, a device’s software,
memory, and storage), and device performance
32 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 33
may impact access to all of our Services. Your
Device is designed to be activated on our
networks and in other coverage areas that we
may make available to you. As programmed, it will
not accept wireless service from another carrier.
Except for any legal right you may have to port/
transfer your phone number to another carrier,
you have no—and cannot gain any (for example,
through publication, use, etc.)—proprietary,
ownership, or other rights to any phone number,
identiication number, email address, or other
identiier that we assign to you, your Device,
or your account. We’ll notify you if we decide
to change or reassign them. Your CDMA Sprint
PCS phone may have software programming
lock that protects certain of the handset’s
operating parameters against unauthorized
reprogramming. If your device has a software
programming lock, and you wish to obtain the
software program lock code for your CDMA
Sprint PCS phone, please visit sprint.com or call
1-888-211-4727 for information and eligibility
requirements.
Porting/Transferring Phone Numbers
We don’t guarantee that number transfers to
or from us will be successful. If you authorize
another carrier to transfer a number away from
us, then that is considered a request by you to us
to terminate all of the Services associated with
that number. You’re responsible for all charges
billed or incurred prior to deactivation and for any
applicable Early Termination Fees.
Coverage; Where Your Device Will
Work; Service Speeds
Our coverage maps are available at our
authorized retail locations and on sprint.com.
The speciic network coverage you get will
depend on the radio transmissions your Device
can pick up and Services you’ve chosen. Our
coverage maps provide high level estimates of
32 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 33
our coverage areas when using Services outdoors
under optimal conditions. Coverage isn’t available
everywhere. Coverage and Service speeds are
not guaranteed. Coverage is subject to change
without notice. Service speeds may depend on
the Service purchased. Actual speeds will vary.
Estimating wireless coverage, signal strength, and
Service speed is not an exact science. There are
gaps in coverage within our estimated coverage
areas that-along with other factors both within
and beyond our control (for example, network
problems, network or Internet congestion,
software, signal strength, your Device, structures,
buildings, weather, geography, topography,
server speeds of the websites you access, actions
of third parties, etc.)-may result in dropped and
blocked connections, slower Service speeds, or
otherwise impact the quality of Service. Services
that rely on location information, such as E911 and
GPS navigation, depend on your Device’s ability
to acquire satellite signals (typically not available
indoors) and network coverage. While your Device
is receiving a software update, you may be
unable to use your Device in any manner until the
software update is complete.
Roaming
The term “roaming” typically refers to coverage
on another carrier’s network that we may make
available to you based on our agreements with
other carriers. These agreements may change
from time to time, and roaming coverage is
subject to change without notice. Your ability
to receive roaming coverage depends on the
radio transmissions your Device can pick up
and the availability of roaming coverage. We
make no guarantee that roaming coverage will
be available. Roaming coverage may exist both
within and outside our network coverage areas.
Your Device will generally indicate when you’re
roaming. Depending on your Services, separate
charges or limits on the amount of minutes
used while roaming may apply. Certain Services
may not be available or work the same when
34 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 35
roaming (for example, data Services, voicemail,
call waiting, etc.). For information on whether
roaming applies, see your service plan details.
About Data Services & Content
Our data Services and your Device may allow
you to access the Internet, text, pictures, video,
games, graphics, music, email, applications,
sound, and other materials (“Data Content”)
or send Data Content elsewhere. Some Data
Content is available from us or our vendors,
while other Data Content can be accessed from
others (for example, third party websites, games,
ringers, applications, etc.). We make absolutely
no guarantees about the Data Content that you
access on your Device. Data Content may be:
(1) unsuitable for children/minors; (2) unreliable
or inaccurate; or (3) offensive, indecent, or
objectionable. You’re solely responsible for
evaluating the Data Content accessed by you
or anyone through your Services. We strongly
recommend that you monitor data usage by
children/minors. Data Content from third parties
may also harm your Device or its software. We are
not responsible for any Data Content. We are not
responsible for any damage caused by any Data
Content that you access through your Services,
that you load on your Device, or that you request
that our representatives access or load on your
Device. To protect our networks and Services or
for other reasons, we may place restrictions on
accessing certain Data Content (such as certain
websites, applications, etc.); impose separate
charges; limit throughput or the amount of
data that you can transfer; or otherwise limit or
terminate Services. If we provide you storage
for Data Content that you have purchased,
then we may delete the Data Content without
notice or place restrictions/limits on the use of
storage areas. Data Content stored on a Device,
transmitted over our networks, or stored by
Sprint may be deleted, modiied, or damaged.
You may not be able to make or receive voice
calls while using data Services. Data Content
34 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 35
provided by our vendors or third parties is subject
to cancellation or termination at any time without
notice to you, and you may not receive a refund
for any unused portion of the Data Content.
Speciic Terms & Restrictions On
Using Data Services
In addition to the rules for using all of our other
Services, unless we identify the Service or Device
that you have selected as speciically intended for
that purpose (for example, wireless routers, Data
Link, etc.), you can’t use our data Services: (1) with
server devices or host computer applications or
other systems that drive continuous, heavy trafic
or data sessions; (2) as a substitute or backup for
private lines or frame relay connections; or (3)
for any other unintended use as we determine in
our sole discretion. We reserve the right to limit,
suspend, or constrain any heavy, continuous
data usage that adversely impacts our networks’
performance or hinders access to our networks.
If your Services include Web or data access,
you also can’t use your Device as a modem
for computers or other equipment, unless we
identify the Service or Device you have selected
as speciically intended for that purpose (for
example, with “phone as modem” plans, Sprint
Mobile Broadband card plans, wireless router
plans, etc.).
Software License
If Sprint provides you software as part of the
Service and there are not software license terms
provided with the software (by Sprint or by a third
party), then Sprint grants you a limited, revocable,
non-exclusive, non-transferable license to use
the software to access the Services for your own
individual use. You will not sell, resell, transfer,
copy, translate, publish, create derivative works
of, make any commercial use of, modify, reverse
engineer, decompile, or disassemble the
software. Sprint may revoke this license at any
time.
36 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 37
Fees, Activation & Miscellaneous
Charges
Based on our Policies, we may charge activation,
prepayment, reactivation, program, or other fees
to establish, change, or maintain Services. Certain
transactions may also be subject to a charge (for
example, convenience payment, changing phone
numbers, handset upgrades, etc.). You will be
provided notice of these types of fees before we
complete the requested transaction.
Account & Service Charges
You are responsible for all charges associated with
your account and the Services on your account,
no matter who adds or uses the Services. Charges
include, but are not limited to, the monthly
recurring charges, usage charges, charges for
additional services, taxes, surcharges, and fees
associated with your Services. These charges
are described or referred to during the sales
transaction, in our marketing materials, and
in conirmation materials that we may send to
you. Depending on your Services, charges for
additional services may include operator and
directory assistance, voicemail, call forwarding,
data calls, texts, and Web access. If you (the
account holder) allow end users to access or
use your Devices, you authorize end users to
access, download, and use Services. You may
have the opportunity to purchase Services on a
subscription basis where we assess subscription
charges that allow you access to the Services
and/or provide you a certain amount of use of the
Services for a deined period of time. Depending
on your Service, certain types of subscription
charges may be assessed automatically upon
activation and automatically assessed for
subsequent subscription periods. Subscription
Services offered on a recurring basis do not
end until terminated by you or us. Subscription
charges for recurring Services occur at the
beginning of each bill cycle. Information
regarding your bill cycle for subscription Services
36 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 37
will be provided when you order the Services.
For Services offered on a per-day basis, you will
generally be charged for use before or at the time
of use. In certain instances, we may charge you
at some point after you use the Services. Unless
otherwise disclosed, Services offered on a per-
day basis end 24 hours after Service is initiated.
How We Calculate Your Charges For
Billing Purposes
Regular Voice Calls: We round up partial minutes
of use to the next full minute. Time starts when
you press “Talk” or your Device connects to
the network and stops when you press “End”
or the network connection otherwise breaks.
You’re charged for all calls that connect, even
to answering machines, voicemail, or voice
transcription services. You won’t be charged for
unanswered calls or if you get a busy signal. For
incoming calls answered, you’re charged from
the time shortly before the Device starts ringing
until you press “End” or the network connection
otherwise breaks. If charges vary depending on
the time of day that you place or receive calls
(for example, Nights and Weekend plans), you’re
charged for the entire call based on the rate
that applies to the time period in which the call
starts. Call time for a single call may be subject to
a maximum duration and may be automatically
terminated if the maximum duration is exceeded.
Rates that vary based on the time of access will be
determined based on the location of the network
equipment providing service and not the location
of your Device or your Device’s area code (if
applicable).
Push-to-Talk Charges: Charges for push-to-talk
calls are billed to the person who starts the call
and calculated by multiplying the duration of
the call by the applicable rate and number of
participants. You’re charged at least 6 seconds
of airtime for each call you start; subsequent
communications in the same call are rounded
38 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 39
up to and billed to the next second. Time begins
when you press any button to start a push-to-
talk call and ends approximately 6 seconds
after completion of a communication to which
no participant responds. Subsequent push-
to-talk communications are considered new
calls. Charges apply for the entire period of
time the push-to-talk call is connected to our
network. Depending on your plan, nationwide,
international, or group push-to-talk calls may
use the local push-to-talk minutes in your plan
and result in additional or different charges.
Responses to call alert transmissions are treated
as new push-to-talk transmissions even when
responding within 6 seconds of receiving the
alert. Push-to-talk billing methods are subject
to change as we introduce new push-to-talk
Services.
Data Usage: Unless we speciically tell you
otherwise, data usage is measured in bytes,
kilobytes, megabytes, and gigabytes—not in
minutes/time. 1024 bytes equals 1 kilobyte (“KB”),
1024 KB equals 1 megabyte, and 1024 megabytes
equals 1 gigabyte. Bytes are rounded up to KB,
so you will be charged at least 1 KB for each data
usage session (“data session”). Rounding occurs
at the end of each data session, and sometimes
during a data session. Depending on your data
Services, usage may be charged against an
allowance or on a ixed price per KB, and you may
be subject to limitations on the amount of data
usage. If you are charged on a ixed price per KB,
any fractional cents will be rounded up to the
next cent. You are charged for all data directed
to your Device’s Internet address, including data
sessions you did not initiate and for incomplete
transfers. As long as your Device is connected to
our data networks, you may incur data charges.
Examples of data for which you will be charged
includes the size of a requested ile or Data
Content (game, ringer, etc.); Web page graphics
(logos, pictures, banners, advertisement, etc.);
additional data used in accessing, transporting,
38 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 39
and routing the ile on our network; data from
partial or interrupted downloads; re-sent data;
and data associated with unsuccessful attempts
to reach websites or use applications. These
data charges are in addition to any charges for
the Data Content itself (game, ringer, etc.). Data
used and charged to you will vary widely, even
between identical actions or data sessions.
Estimates of data usage—for example, the size of
downloadable iles—are not reliable predictors
of actual usage. Your bill won’t separately list the
number of KB attributed to a speciic action/data
session.
Your Bill
Your bill provides you notice of your charges. It
relects monthly recurring charges (usually billed
one bill cycle in advance), fees, taxes, Surcharges,
product and equipment charges, subscription
charges, and usage/transaction speciic charges
(usually billed in the bill cycle in which they’re
incurred). Some usage charges, such as those
that depend on usage information from a third
party, may be billed in subsequent bill cycles
and result in higher than expected charges for
that month. Bill cycles and dates may change
from time to time. Your bill may also include
other important notices (for example, changes to
your Agreement, to your Service, legal notices,
etc.). Your paper bill may not include itemized
billing detail. More speciic billing information is
available online. Paper bills may be subject to an
additional charge. Unless prohibited by law, other
charges (for example, data Services or taxes and
surcharges) will not include itemized detail but
will be listed as total charges for a category. If you
choose Internet billing, you will not receive paper
bills.
Your Payments; Late Fees
Payment is due in full as stated on your bill. If
we do not receive payment in full by the date
speciied on your bill, a late payment charge,
which may be charged at the highest rate
40 General Terms and Conditions of Service v.7-1-13
permissible by law, may be applied to the total
unpaid balance. We may also charge you any
costs we pay to a collection agency to collect
unpaid balances from you. If we bill you for
amounts on behalf of a third party, payments
received are irst applied to our charges. You may
be charged additional fees for certain methods of
payment. We may charge you, up to the highest
amount permitted by law, for returned checks or
other payments paid by you and denied for any
reason by a inancial institution. Acceptance of
payments (even if marked “paid in full”) does not
waive our right to collect all amounts that you
owe us. We may restrict your payment methods
to cashier’s check, money order, or other similar
secure form of payment at any time for good
reason.
Taxes & Government Fees
You agree to pay all federal, state, and local taxes,
fees, and other assessments that we’re required
by law to collect and remit to the government
on the Services that we provide to you. These
charges may change from time to time without
advance notice. If you’re claiming any tax
exemption, you must provide us with a valid
exemption certiicate. Tax exemptions generally
won’t be applied retroactively.
Surcharges
You agree to pay all Sprint surcharges
(“Surcharges”), which may include, but are not
limited to: Federal Universal Service; Regulatory
and Administrative charges; gross receipts
charges, and other charges. Surcharges are not
taxes, and we are not required by law to assess
them. They are part of our rates we choose, at our
discretion, to collect from you, to recover certain
costs and are kept by us. The number and type
of Surcharges will be provided on your invoice
and may vary depending upon the location of the
billing address of the Device and can change over
time. We determine the amount for these charges,
and these amounts are subject to change, as are
40 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 41
the components used to calculate these amounts.
We will provide you notice of any changes to
Surcharges in a manner consistent with this
Agreement (see “Providing Notice To Each
Other Under The Agreement” section). However,
because some Surcharges are based on amounts
set by the government or based on government
formulas, it will not always be possible to provide
advance notice of new Surcharges or changes in
the amount of existing Surcharges. Information
on Surcharges is provided during the sales
transaction and is available on our website.
Disputing Charges - You Must Still Pay
Undisputed Charges
Any dispute to a charge on your bill must be made
within 60 days of the date of the bill that initially
contained the charge. Disputes can only be made
by calling or writing us as directed on your invoice
or elsewhere. You accept all charges not properly
disputed within the above time period—undisputed
charges must still be paid as stated on your bill.
Protecting Our Network & Services
We can take any action to: (1) protect our
networks, our rights and interests, or the rights
of others; or (2) optimize or improve the overall
use of our networks and Services. Some of these
actions may interrupt or prevent legitimate
communications and usage-for example,
message iltering/blocking software to prevent
spam or viruses; limiting throughput; limiting
access to certain websites, applications, or
other Data Content; prohibitions on unintended
uses (for example, use as a dedicated line, or
use as a monitoring service), etc. For additional
information on what we do to protect our
customers, networks, Services, and equipment,
see our Acceptable Use Policy and Visitors
Agreement at our website.
42 General Terms and Conditions of Service v.7-1-13
Your Privacy
Our Privacy Policy is available on our website. To
review the policy, visit
sprint.com/legal/privacy.html
.
This policy may change from time to time, so
review it with regularity and care.
Call Monitoring: To ensure the quality of our
Services and for other lawful purposes, we may
monitor or record calls you make to us or we make
to you (for example, your conversations with our
customer service or sales departments).
Authentication and Contact: You (the account
holder) may password protect your account
information by establishing a personal
identiication number (“PIN”). You may also set a
backup security question and answer in the event
you forget your PIN. You agree to protect your PIN,
passwords, and other account access credentials
like your backup security question from loss or
disclosure. You further agree that Sprint may,
in our sole discretion, treat any person who
presents your credentials that we deem suficient
for account access as you or an authorized user
on the account for disclosure of information
or changes in Service. You agree that we may
contact you for Service-related reasons through
the contact information that you provide, through
the Services or Devices to which you subscribe,
or through other available means, including text
message, email, fax, recorded message, mobile,
residential or business phone, or mail.
CPNI: As we provide telecommunications
products and Services to you (the account
holder), we develop information about the
quantity, technical coniguration, type, location,
and destination of telecommunications products
and Services you use, as well as some other
information found on your bill (“CPNI”). Under
federal law, you have the right and we have a
duty to protect the conidentiality of your CPNI.
For example, we implement safeguards that
are designed to protect your CPNI, including
authentication procedures when you contact
42 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 43
us. For some accounts with a dedicated Sprint
representative, we may rely on contacting your
pre-established point of contact as the standard
authentication measure.
Third-Party Applications: If you use a third-
party application, the application may
access, collect, use, or disclose your personal
information or require Sprint to disclose your
information—including location information
(when applicable)—to the application provider
or some other third party. If you access, use,
or authorize third-party applications through
the Services, you agree and authorize Sprint to
provide information related to your use of the
Services or the application(s). You understand
that your use of third-party applications is subject
to the third party’s terms and conditions and
policies, including its privacy policy. Be sure that
you have reviewed and are comfortable with the
third party’s policies before using its application
on your device.
Information on Devices: Your Device may contain
sensitive or personal information (for example,
pictures, videos, passwords, or stored credit
card numbers). Sprint is not responsible for any
information on your Device, including sensitive
or personal information. If possible, you should
remove or otherwise safeguard any sensitive or
personal information when your Device is out of
your possession or control, for example when
you relinquish, exchange, return, or recycle
your Device. By submitting your Device to us,
you agree that our employees, contractors, or
vendors may access all of the information on your
Device. If you exchange, return, or recycle your
Device through us, we typically attempt to erase
all data on your Device, but you must remove all
data from your Device before you provide it to us.
Location-Enabled Services
Our networks generally know the location of
your Device when it is outdoors and/or turned
on. By using various technologies to locate your
44 General Terms and Conditions of Service v.7-1-13
Device, we can provide enhanced emergency 911
services and optional location-enabled services
provided by us or a third party. Network coverage
or environmental factors (such as structures,
buildings, weather, geography, landscape, and
topography) can signiicantly impact the ability to
access your Device’s location information and use
of location-enabled services.
You agree that any authorized user may
access, use, or authorize Sprint or third-party
location-enabled applications through the
Services. You understand that your use of such
location-enabled applications is subject to the
application’s terms and conditions and policies,
including its privacy policy. If you activate
location-enabled services for devices used by
other authorized users, you agree to inform the
authorized user(s) of the terms of use for location-
enabled applications and that the Device may be
located.
911 Or Other Emergency Calls
Public safety oficials advise that when making
911 or other emergency calls, you should always
be prepared to provide your location information.
Unlike traditional wireline phones, depending
on a number of factors (for example, whether
your Device is GPS-enabled, where you are,
whether local emergency service providers
have upgraded their equipment, etc.), 911
operators may not know your phone number,
your location, or the location of your Device. In
certain circumstances, an emergency call may be
routed to a state patrol dispatcher or alternative
location set by local emergency service
providers. Enhanced 911 service (“E911”)—where
enabled by local emergency authorities—uses
GPS technology to provide location information.
Even when available, however, E911 does not
always provide accurate location information. If
your Device is indoors or for some other reason
cannot acquire a satellite signal, you may not be
44 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 45
located. Some Devices have a safety feature that
prevents use of the keypad after dialing 911—you
should follow voice prompts when interacting
with emergency service providers employing
interactive voice response systems to screen
calls.
If Your Device Is Lost or Stolen
Call us immediately if your Device is lost or stolen
because you may be responsible for usage
charges before you notify us of the alleged loss
or theft. A lost or stolen Device does not reduce
or remove your Term Commitment. You will
remain liable for any monthly recurring charges
associated with the Service on your Device after
you notify us of the alleged loss or theft. You agree
to cooperate if we choose to investigate the
matter (provide facts, sworn statements, etc.). We
may not waive any applicable Early Termination
Fees if you choose to terminate Services as a
result of loss or theft of your Device.
Disclaimer of Warranties
UNLESS EXPRESSLY PROVIDED IN WRITING
OTHERWISE, WE MAKE NO REPRESENTATIONS OR
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
(TO THE EXTENT ALLOWED BY LAW) ANY IMPLIED
WARRANTY OF MERCHANTABILITY, NON-
INFRINGEMENT, OR FITNESS FOR A PARTICULAR
PURPOSE CONCERNING YOUR SERVICES
(INCLUDING YOUR DEVICE AND ANY SOFTWARE
OR APPLICATIONS ON YOUR DEVICE). WE DON’T
PROMISE UNINTERRUPTED OR ERROR-FREE
SERVICES AND DON’T AUTHORIZE ANYONE TO
MAKE WARRANTIES ON OUR BEHALF. SPRINT
PROVIDES ALL SOFTWARE AND APPLICATIONS ON
AN “AS IS” BASIS WITH ALL FAULTS, ERRORS, AND
DEFECTS.
You Agree That We Are Not
Responsible For Certain Problems
You agree that neither we nor our parent,
subsidiary, or afiliate companies, nor our
46 General Terms and Conditions of Service v.7-1-13
vendors, suppliers, or licensors are responsible
for any damages, delay, interruption or other
failure to perform resulting from: (a) anything
done or not done by someone else; (b) providing
or failing to provide Services, including, but not
limited to, deiciencies or problems with a Device
or network coverage (for example, dropped,
blocked, interrupted Services, etc.); (c) trafic
or other accidents, or any health-related claims
relating to our Services; (d) Data Content or
information accessed while using our Services;
(e) an interruption or failure in accessing or
attempting to access emergency services from
a Device, including through 911, Enhanced 911 or
otherwise; (f) interrupted, failed, or inaccurate
location information services; (g) information or
communication that is blocked by a spam ilter;
(h) damage to your Device or any computer
or equipment connected to your Device, or
damage to or loss of any information stored on
your Device, computer, equipment, or Sprint
storage space from your use of the Services or
from viruses, worms, or downloads of malicious
content, materials, data, text, images, video, or
audio; or (i) things beyond our control, including
acts of God (for example, weather-related
phenomena, ire, earthquake, hurricane, etc.),
riot, strike, war, terrorism, or government orders
or acts. You should implement appropriate
safeguards to secure your Device, computer,
or equipment and to back up your information
stored on each.
You Agree That Our Liability Is Limited -
No Consequential Damages
TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY
FOR MONETARY DAMAGES FOR ANY CLAIMS
THAT YOU MAY HAVE AGAINST US IS LIMITED TO
NO MORE THAN THE PROPORTIONATE AMOUNT
OF THE SERVICE CHARGES ATTRIBUTABLE
TO THE AFFECTED PERIOD. UNDER NO
CIRCUMSTANCES ARE WE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, PUNITIVE,
46 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 47
MULTIPLE, OR SPECIAL DAMAGES OF ANY NATURE
WHATSOEVER ARISING OUT OF OR RELATED TO
PROVIDING OR FAILING TO PROVIDE SERVICES
IN CONNECTION WITH A DEVICE, INCLUDING,
BUT NOT LIMITED TO, LOST PROFITS, LOSS
OF BUSINESS, OR COST OF REPLACEMENT
PRODUCTS AND SERVICES.
DISPUTE RESOLUTION AND
ARBITRATION
PLEASE READ THIS CAREFULLY; IT AFFECTS
YOUR RIGHTS
In those rare instances where your concern is
not resolved to your satisfaction through calls
to our customer care, you and Sprint each
agree to try to resolve those disputes in good
faith after you provide written notice of the
dispute as set forth below. If the dispute is not
resolved, you and Sprint agree that the dispute
will be resolved through individual binding
arbitration or small claims court, instead of
courts of general jurisdiction.
Mandatory Arbitration and Waiver of Class
Action
Instead of suing in court, you and Sprint agree
to arbitrate all Disputes (as deined below) on an
individual, non-representative, basis. You agree
that, by entering into this Agreement, you and
Sprint are waiving the right to a trial by jury or to
participate in a class action or representative
action. This agreement to arbitrate is intended
to be broadly interpreted.
In arbitration, there is no judge or jury. Instead
Disputes are decided by a neutral third-party
arbitrator in a more informal process than in
court. In arbitration, there is limited discovery
and the arbitrator’s decision is subject to
limited review by courts. However, just as
a court would, the arbitrator must honor
48 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 49
the terms of the Agreement and can award
damages and relief, including any attorneys’
fees authorized by law.
“Disputes” shall include, but are not limited to,
any claims or controversies against each other
related in any way to or arising out of in any
way our Services or the Agreement, including,
but not limited to, coverage, Devices, billing
services and practices, policies, contract
practices (including enforceability), service
claims, privacy, or advertising, even if the
claim arises after Services have terminated.
Disputes also include, but are not limited
to, claims that: (a) you or an authorized or
unauthorized user of the Services or Devices
bring against our employees, agents, afiliates,
or other representatives; (b) you bring against
a third party, such as a retailer or equipment
manufacturer, that are based on, relate to,
or arise out of in any way our Services or the
Agreement; or (c) that Sprint brings against
you. Disputes also include, but are not limited
to, (i) claims in any way related to or arising out
of any aspect of the relationship between you
and Sprint, whether based in contract, tort,
statute, fraud, misrepresentation, advertising
claims or any other legal theory; (ii) claims
that arose before this Agreement or out of a
prior Agreement with Sprint; (iii) claims that
are subject to on-going litigation where you
are not a party or class member; and/or (iv)
claims that arise after the termination of this
Agreement.
Dispute Notice and Dispute Resolution
Period
Before initiating an arbitration or a small claims
matter, you and Sprint each agree to irst
provide to the other a written notice (“Notice
of Dispute”), which shall contain: (a) a written
description of the problem and relevant
documents and supporting information;
and (b) a statement of the speciic relief
48 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 49
sought. A Notice of Dispute to Sprint should
be sent to: General Counsel; Arbitration
Ofice; 12502 Sunrise Valley Drive, Mailstop
VARESA0202-2C682; Reston, Virginia 20191.
Sprint will provide a Notice of Dispute to you in
accordance with the “Providing Notice To Each
Other Under The Agreement” section of this
Agreement. Sprint will assign a representative
to work with you and try to resolve your
Dispute to your satisfaction. You and Sprint
agree to make attempts to resolve the Dispute
prior to commencing an arbitration or small
claims action. If an agreement cannot be
reached within forty-ive (45) days of receipt
of the Notice of Dispute, you or Sprint may
commence an arbitration proceeding or small
claims action.
Arbitration Terms, Process, Rules and
Procedures
(1) Unless you and Sprint agree otherwise,
the arbitration will be conducted by a single,
neutral arbitrator and will take place in the
county of the last billing address of the Service.
The arbitration will be governed by either:
(a) rules that we mutually agree upon; or (b)
the JAMS Comprehensive Arbitration Rules &
Procedures (the “JAMS Rules”), as modiied by
this agreement to arbitrate, including the rules
about the iling, administration, discovery and
arbitrator fees. The JAMS rules are available on
its website at jamsadr.com. Notwithstanding
any JAMS Rule to the contrary or any other
provision in arbitration rules chosen, by
agreement, to govern the arbitration, we each
agree that all issues regarding the Dispute are
delegated to the arbitrator to decide, except
that only a court (and not the arbitrator) shall
decide any disagreements regarding the
scope and enforceability of this agreement to
arbitrate.
(2) The Federal Arbitration Act (“FAA”) applies to
this Agreement and arbitration provision. We
50 General Terms and Conditions of Service v.7-1-13
each agree that the FAA’s provisions—not state
law—govern all questions of whether a Dispute
is subject to arbitration. To the extent that this
agreement to arbitrate conlicts with the JAMS
Policy on Consumer Arbitrations Pursuant
to Pre-Dispute Clauses Minimum Standards
for Procedural Fairness (the “Minimum
Standards”), the Minimum Standards in that
regard will apply. However, nothing in this
paragraph will require or allow you or Sprint
to arbitrate on a class-wide, representative or
consolidated basis.
(3) The arbitrator may award declaratory or
injunctive relief only in favor of the individual
party seeking relief and only to the extent
necessary to provide relief warranted by that
party’s individual claim. YOU AND SPRINT
AGREE THAT EACH MAY BRING CLAIMS
AGAINST THE OTHER ONLY IN AN INDIVIDUAL
CAPACITY, AND NOT AS A CLASS MEMBER IN
ANY PUTATIVE CLASS OR REPRESENTATIVE
PROCEEDING. Further, unless both you and
Sprint expressly agree otherwise, the arbitrator
may not consolidate more than one person’s
claims, and may not otherwise preside
over any form of a representative or class
proceeding. If any portion of this provision is
found to be unenforceable, then the entirety of
this arbitration provision shall be null and void.
(4) We each are responsible for our respective
costs, including our respective counsel,
experts, and witnesses. Sprint will pay for any
iling or case management fees associated
with the arbitration and the professional fees
for the arbitrator’s services.
(5) An arbitrator’s award will be a written
statement of the disposition of each claim and
will also provide a concise written statement of
the essential indings and conclusions which
form the basis of the award. The arbitrator’s
decision and award is inal and binding, with
some limited court review under the FAA, and
v.7-1-13 General Terms and Conditions of Service 51
judgment on the award may be entered in any
court with jurisdiction.
(6) As an alternative to arbitration, we may
resolve Disputes in small claims court in the
county of your most recent billing address.
In addition, this arbitration agreement does
not prevent you from bringing your Dispute
to the attention of any federal, state, or local
government agency. Such agencies can, if the
law allows, seek relief against Sprint on your
behalf.
No Trial By Jury and No Class Action
IF FOR ANY REASON A CLAIM ARISING OUT
OF OR RELATING TO THIS AGREEMENT IN ANY
WAY PROCEEDS IN COURT RATHER THAN IN
ARBITRATION, REGARDLESS OF WHETHER THE
CLAIM IS AN ACTION, COUTERCLAIM OR ANY
OTHER COURT PROCEEDING, WE EACH AGREE
THAT TO THE EXTENT ALLOWED BY LAW, THERE
WILL NOT BE A JURY TRIAL OR CLASS ACTION
AND WE EACH UNCONDITIONALLY (1) WAIVE ANY
RIGHT TO TRIAL BY JURY AND (2) WAIVE ANY RIGHT
TO PURSUE DISPUTES ON A CLASSWIDE BASIS,
INCLUDING JOINING A CLAIM WITH THE CLAIM
OF ANY OTHER PERSON OR ENTITY OR ASSERT
A CLAIM IN A REPRESENTATIVE CAPACTITY
ON BEHALF OF ANYONE ELSE IN ANY OTHER
PROCEEDING.
Indemniication
You agree to indemnify, defend, and hold Sprint
and our subsidiaries, afiliates, parent companies,
vendors, suppliers, and licensors harmless
from any claims arising out of or relating to your
actions, including, but not limited to, your use
of the Service and any information you submit,
post, transmit, or make available via the Service;
failing to provide appropriate notices regarding
location-enabled services (see “Location-Enabled
Services” section); failure to safeguard your
passwords, backup question to your shared
secret question, or other account information; or
52 General Terms and Conditions of Service v.7-1-13
violating this Agreement or any policy referenced
in this Agreement, any applicable law or
regulation, or the rights of any third party.
Providing Notice To Each Other Under
The Agreement
Except as the Agreement speciically provides
otherwise, you must provide us notice by calling
or writing us as instructed on your invoice. We will
provide you notice through one or more of the
following: in your bill, correspondence to your
last known billing address, to any fax number or
email address you’ve provided us, by calling you
on your Device or any other phone number you’ve
provided us, by voice message on your Device or
any other phone number you’ve provided us, or
by text message on your Device.
Contacting You Regarding Billing and
Collections
You expressly authorize, and speciically consent
to allowing Sprint and any of Sprint’s agents
to contact you in connection with any and all
matters relating to unpaid past due charges you
owe Sprint. You agree that, for attempts to collect
unpaid past due charges, Sprint and any of its
agents may contact you at any mailing address,
telephone number, cellular phone number, email
address, or any other electronic address that you
have provided, or may in the future provide, to
Sprint. You agree and acknowledge that any email
address or any other electronic address that you
provide to Sprint is your private address and is
not accessible to unauthorized third parties. For
attempts to collect unpaid charges, you agree
that in addition to individual persons attempting
to communicate directly with you, any type of
contact described above may be made using,
among other methods, pre-recorded or artiicial
52 General Terms and Conditions of Service v.7-1-13 v.7-1-13 General Terms and Conditions of Service 53
voice messages delivered by an automatic
telephone dialing system, pre-set email messages
delivered by an automatic emailing system, or
any other pre-set electronic messages delivered
by any other automatic electronic messaging
system.
Other Important Terms
Subject to federal law or unless the Agreement
speciically provides otherwise, this Agreement
is governed solely by the laws of the state
encompassing the billing address of the Device,
without regard to the conlicts of law rules of that
state. If either of us waives or doesn’t enforce
a requirement under this Agreement in an
instance, we don’t waive our right to later enforce
that requirement. Except as the Agreement
speciically provides otherwise, if any part of
the Agreement is held invalid or unenforceable,
the rest of this Agreement remains in full force
and effect. This Agreement isn’t for the beneit
of any third party except our corporate parents,
afiliates, subsidiaries, agents, and predecessors
and successors in interest. You can’t assign the
Agreement or any of your rights or duties under it,
unless we agree to the assignment. We can assign
the Agreement without notice. You cannot in any
manner resell the Services to another party. The
Agreement and the documents it incorporates
make up the entire agreement between us and
replaces all prior written or spoken agreements—
you can’t rely on any contradictory documents or
statements by sales or service representatives.
The rights, obligations, and commitments in the
Agreement that—by their nature—would logically
continue beyond the termination of Services (for
example, those relating to billing, payment, 911,
dispute resolution, no class action, no jury trial)
survive termination of Services.
[End General Terms and Conditions of
Service]
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Important Message from Sprint
Important Information about this device’s
“open” architecture. This device is an “open”
device. What that means is that you are free
to use it to access the Internet as you see it.
You may go to websites you like and you may
download or use applications or software that
you choose.
Please take care to visit only trusted websites
and download applications only from trusted
entities. Sprint has no control over websites
you visit or applications and software you
download, and Sprint’s policies do not apply
to those websites, applications or software.
The websites you visit may place “cookies”
or other iles on your device when you visit
them. Downloaded applications or software
may access, use or share information on your
device, like your contacts or your location.
Although Sprint is excited to allow our
customers to make their own choices about
the Internet sites you wish to visit or the
applications or software you’d like to use, we
do want to remind you that Sprint is not able
to help you troubleshoot issues connected
with your use of non-Sprint applications or
software (such as the ones you may select and
download to your device). Sprint also will not
be able to provide you credits for applications
or software that you download from sources
other than Sprint. And, Sprint is not liable
for the websites you visit or anything you
download or cause to be downloaded to your
device. Damage related to websites visited or
downloads to your device may not be covered
by Sprint’s Service and Repair policy, or your
device insurance policy. For more information
about Sprint’s policies, products or services,
please visit us at sprint.com.
54 Important Message
©2014 Sprint. Sprint and the logo are trademarks of Sprint.
KYOCERA is a registered trademark of Kyocera Corporation.
Other marks are the property of their respective owners. 5KKZ002063XX- Printed in Mexico