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2015-11-13

User Manual: Kyocera Kyocera-Ecosys-P2135Dn-Operation-Guide-820053

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OPERATION GUIDE

ECOSYS P2135dn

This Operation Guide is for model ECOSYS P2135dn.

This Operation Guide is intended to help you operate the machine

correctly, perform routine maintenance and take a simple

troubleshooting action as necessary, so that you can always use the

machine in good condition.

Please read this Operation Guide before you start using the machine,

and keep it close to the machine for easy reference.

We recommend the use of our own brand supplies. We will not be liable

for any damage caused by the use of third party supplies in this

machine.

A label shown in the illustration assures that the supplies are our own

brand.

Note This Operation Guide contains information that corresponds

to using both the inch and metric versions of these machines.

The inch versions of these machines are shown in the screens in

this guide. If you are using the metric version, use the messages

provided for the inch version as reference only. In the body text,

only the inch messages are given if these versions differ only in

capitalization. When there is even a slight difference in the

message, we have listed the information for the inch version

followed, in brackets, by the corresponding information for the

metric version.

Contents

1 Machine Parts ............................................................................. 1-1

Components at the Front of the Printer ................................... 1-2

Components at the Rear of the Printer ..................................... 1-2

Operation Panel .......................................................................... 1-3

2 Loading Paper ............................................................................. 2-1

Preparing the Paper ................................................................... 2-2

Loading Paper into Cassette ..................................................... 2-2

Loading Paper into MP (Multi-Purpose) Tray ........................... 2-5

Paper Stopper ............................................................................. 2-6

3 Connecting and Printing ............................................................ 3-1

Connections ................................................................................ 3-2

Printing a Network Interface Status Page ................................ 3-6

Command Center RX .................................................................. 3-7

Installing the Printer Driver ..................................................... 3-14

Printing ...................................................................................... 3-21

Printing by AirPrint ................................................................... 3-23

Status Monitor .......................................................................... 3-24

Energy Saver Function ............................................................ 3-28

4 Maintenance ................................................................................ 4-1

General Information ................................................................... 4-2

Toner Container Replacement .................................................. 4-2

Maintenance Kit Replacement ................................................... 4-5

Cleaning the Printer ................................................................... 4-6

Prolonged Non-Use and Moving of the Printer ........................ 4-9

5 Troubleshooting ......................................................................... 5-1

General Guidelines ..................................................................... 5-2

Print Quality Problems ............................................................... 5-3

Error Messages ........................................................................... 5-5

Ready, Data, and Attention Indicators ...................................... 5-9

Clearing Paper Jams ................................................................ 5-10

6 Appendix ..................................................................................... 6-1

Specifications ............................................................................. 6-2

Environmental Standard Requirements ................................... 6-4

Index .................................................................................... Index-1

iii

Legal and Safety

Information

Please read this information before using your machine. This chapter

provides information on the following topics:

Legal Information iv

License Agreements vi

Safety Information xii

Symbols xvii

Installation Precautions xviii

Precautions for Use xx

About the Operation Guide xxii

Conventions in This Guide xxiii

Legal Information

Notice on Software

SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE

PRINTER'S EMULATION MODE. The printer is factory-set to emulate

the PCL. The emulation mode can be changed.

Notice

The information in this guide is subject to change without notification.

Additional pages may be inserted in future editions.

The user is asked to excuse any technical inaccuracies or typographical

errors in the present edition.No responsibility is assumed if accidents

occur while the user is following the instructions in this guide. No

responsibility is assumed for defects in the printer's firmware (contents of

its read-only memory).

This guide, and any copyrightable subject matter sold or provided with or

in connection with the sale of the page printer, are protected by

part of this guide, or any copyrightable subject matter without the prior

written consent of KYOCERA Document Solutions Inc. is prohibited. Any

copies made of all or part of this guide, or any copyrightable subject

must contain the same copyright notice as the material from which the

copying is done.

Regarding Tradenames

• PRESCRIBE and ECOSYS are registered trademark of Kyocera

Corporation.

• KPDL is a trademark of Kyocera Corporation.

• Microsoft, Windows, Windows XP, Windows Server 2003, Windows

Vista, Windows Server 2008, Windows 7, Windows Server 2012,

Windows 8 and Internet Explorer are registered trademarks or

trademarks of Microsoft Corporation in the U.S.A. and/or other

countries.

• PCL is a trademark of Hewlett-Packard Company.

• Adobe Acrobat, Adobe Reader and PostScript are trademarks of

Adobe Systems, Incorporated.

• Ethernet is a registered trademark of Xerox Corporation.

• NetWare is a registered trademark of Novell, Inc.

• IBM is a registered trademark of International Business Machines

Corporation.

• AppleTalk, Bonjour, Macintosh, and Mac OS are trademarks of Apple

Inc., registered in the U.S. and other countries.

• All European language fonts installed in this machine are used under

licensing agreement with Monotype Imaging Inc.

CAUTION NO LIABILITY IS ASSUMED FOR ANY

DAMAGE CAUSED BY IMPROPER INSTALLATION.

• Helvetica, Palatino and Times are registered trademarks of Linotype

GmbH.

• ITC Avant Garde Gothic, ITC Bookman, ITC ZapfChancery and ITC

ZapfDingbats are registered trademarks of International Typeface

Corporation.

• UFST™ MicroType® fonts by Monotype Imaging Inc. are installed in

this machine.

• AirPrint and the AirPrint logo are trademarks of Apple Inc.

• iOS is a trademark or registered trademark of Cisco in the U.S. and

other countries and is used under license by Apple Inc.

All other brands and product names are registered trademarks or

trademarks of their respective companies. Thedesignations ™ and ® will

not be used in this Operation Guide.

License Agreements

IBM Program License Agreement

THE DEVICE YOU HAVE PURCHASED CONTAINS ONE OR MORE

SOFTWARE PROGRAMS (“PROGRAMS”) WHICH BELONG TO

INTERNATIONAL BUSINESS MACHINES CORPORATION (“IBM”).

THIS DOCUMENT DEFINES THE TERMS AND CONDITIONS UNDER

WHICH THE SOFTWARE IS BEING LICENSED TO YOU BY IBM. IF

YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS

LICENSE, THEN WITHIN 14 DAYS AFTER YOUR ACQUISITION OF

THE DEVICE YOU MAY RETURN THE DEVICE FOR A FULL

REFUND. IF YOU DO NOT SO RETURN THE DEVICE WITHIN THE 14

DAYS, THEN YOU WILL BE ASSUMED TO HAVE AGREED TO THESE

TERMS AND CONDITIONS.

The Programs are licensed not sold. IBM, or the applicable IBM country

organization, grants you a license for the Programs only in the country

where you acquired the Programs. You obtain no rights other than those

granted you under this license.

The term “Programs” means the original and all whole or partial copies of

it, including modified copies or portions merged into other programs. IBM

retains title to the Programs. IBM owns, or has licensed from the owner,

copyrights in the Programs.

1. License

Under this license, you may use the Programs only with the device on

which they are installed and transfer possession of the Programs and

the device to another party.

If you transfer the Programs, you must transfer a copy of this license and

any other documentation to the other party. Your license is then

terminated. The other party agrees to these terms and conditions by its

first use of the Program.

You may not:

1. use, copy, modify, merge, or transfer copies of the Program except as

provided in this license;

2. reverse assemble or reverse compile the Program; or

3. sublicense, rent, lease, or assign the Program.

2. Limited Warranty

The Programs are provided “AS IS.”

THERE ARE NO OTHER WARRANTIES COVERING THE

PROGRAMS (OR CONDITIONS), EXPRESS OR IMPLIED,

INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Some jurisdictions do not allow the exclusion of implied warranties, so

the above exclusion may not apply to you.

3. Limitation of Remedies

IBM's entire liability under this license is the following;

For any claim (including fundamental breach), in any form, related in any

way to this license, IBM's liability will be for actual damages only and will

be limited to the greater of:

vii

1. the equivalent of U.S. $25,000 in your local currency; or

2. IBM's then generally available license fee for the Program

This limitation will not apply to claims for bodily injury or damages to real

or tangible personal property for which IBM is legally liable.

IBM will not be liable for any lost profits, lost savings, or any incidental

damages or other economic consequential damages, even if IBM, or its

authorized supplier, has been advised of the possibility of such

damages. IBM will not be liable for any damages claimed by you based

on any third party claim. This limitation of remedies also applies to any

developer of Programs supplied to IBM. IBM's and the developer's

limitations of remedies are not cumulative. Such developer is an

intended beneficiary of this Section. Some jurisdictions do not allow

these limitations or exclusions, so they may not apply to you.

4. General

You may terminate your license at any time. IBM may terminate your

license if you fail to comply with the terms and conditions of this license.

In either event, you must destroy all your copies of the Program. You are

responsible for payment of any taxes, including personal property taxes,

resulting from this license. Neither party may bring an action, regardless

of form, more than two years after the cause of action arose. If you

acquired the Program in the United States, this license is governed by

the laws of the State of New York. If you acquired the Program in

Canada, this license is governed by the laws of the Province of Ontario.

Otherwise, this license is governed by the laws of the country in which

you acquired the Program.

Typeface Trademark Acknowledgement

All resident fonts in this printer are licensed from Monotype Imaging Inc.

Helvetica, Palatino and Times are registered trademarks of Linotype-Hell

AG. ITC Avant Garde Gothic, ITC Bookman, ITC ZapfChancery and ITC

Zapf Dingbats are registered trademarks of International Typeface

Corporation.

Monotype Imaging License Agreement

1. ”Software” shall mean the digitally encoded, machine readable,

scalable outline data as encoded in a special format as well as the

UFST Software.

2. You agree to accept a non-exclusive license to use the Software to

reproduce and display weights, styles and versions of letters,

numerals, characters and symbols (“Typefaces”) solely for your own

customary business or personal purposes at the address stated on

the registration card you return to Monotype Imaging. Under the

terms of this License Agreement, you have the right to use the Fonts

on up to three printers. If you need to have access to the fonts on

more than three printers, you need to acquire a multi-user license

agreement which can be obtained from Monotype Imaging.

Monotype Imaging retains all rights, title and interest to the Software

and Typefaces and no rights are granted to you other than a License

to use the Software on the terms expressly set forth in this

Agreement.

viii

3. To protect proprietary rights of Monotype Imaging, you agree to

maintain the Software and other proprietary information concerning

the Typefaces in strict confidence and to establish reasonable

procedures regulating access to and use of the Software and

Typefaces.

4. You agree not to duplicate or copy the Software or Typefaces, except

that you may make one backup copy. You agree that any such copy

shall contain the same proprietary notices as those appearing on the

original.

5. This License shall continue until the last use of the Software and

Typefaces, unless sooner terminated. This License may be

terminated by Monotype Imaging if you fail to comply with the terms

of this License and such failure is not remedied within thirty (30) days

after notice from Monotype Imaging. When this License expires or is

terminated, you shall either return to Monotype Imaging or destroy all

copies of the Software and Typefaces and documentation as

requested.

6. You agree that you will not modify, alter, disassemble, decrypt,

reverse engineer or decompile the Software.

7. Monotype Imaging warrants that for ninety (90) days after delivery,

the Software will perform in accordance with Monotype Imaging-

published specifications, and the diskette will be free from defects in

material and workmanship. Monotype Imaging does not warrant that

the Software is free from all bugs, errors and omissions.

8. THE PARTIES AGREE THAT ALL OTHER WARRANTIES,

EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF

FITNESS FOR A PARTICULAR PURPOSE AND

MERCHANTABILITY, ARE EXCLUDED.

9. Your exclusive remedy and the sole liability of Monotype Imaging in

connection with the Software and Typefaces is repair or replacement

of defective parts, upon their return to Monotype Imaging.

10.IN NO EVENT WILL MONOTYPE IMAGING BE LIABLE FOR LOST

PROFITS, LOST DATA, OR ANY OTHER INCIDENTAL OR

CONSEQUENTIAL DAMAGES, OR ANY DAMAGES CAUSED BY

ABUSE OR MISAPPLICATION OF THE SOFTWARE AND

TYPEFACES.

11. Massachusetts U.S.A. law governs this Agreement.

12.You shall not sublicense, sell, lease, or otherwise transfer the

Software and/or Typefaces without the prior written consent of

Monotype Imaging.

13.Use, duplication or disclosure by the Government is subject to

restrictions as set forth in the Rights in Technical Data and Computer

Software clause at FAR 252-227-7013, subdivision (b)(3)(ii) or

subparagraph (c)(1)(ii), as appropriate. Further use, duplication or

disclosure is subject to restrictions applicable to restricted rights

software as set forth in FAR 52.227-19 (c)(2).

14.YOU ACKNOWLEDGE THAT YOU HAVE READ THIS

AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY

ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE

BOUND BY ANY STATEMENT OR REPRESENTATION NOT

CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS

AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY

PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY.

BY OPENING THIS DISKETTE PACKAGE, YOU AGREE TO

ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT.

GPL/LGPL

This product contains GPL (http://www.gnu.org/licenses/gpl.html) and/or

LGPL (http://www.gnu.org/licenses/lgpl.html) software as part of its

firmware. You can get the source code, and you are permitted to copy,

redistribute and modify it under the terms of GPL/LGPL. For further

information including availability of the source code,

visit http://www.kyoceradocumentsolutions.com/gpl/.

Open SSLeay License

Redistribution and use in source and binary forms, with or without

modification, are permitted provided that the following conditions are met:

1Redistributions of source code must retain the above copyright

notice, this list of conditions and the following disclaimer.

2Redistributions in binary form must reproduce the above copyright

notice, this list of conditions and the following disclaimer in the

documentation and/or other materials provided with the distribution.

3All advertising materials mentioning features or use of this software

must display the following acknowledgment:

"This product includes software developed by the OpenSSL Project

for use in the OpenSSL Toolkit. (http://www.openssl.org/)"

4The names "OpenSSL Toolkit" and "OpenSSL Project" must not be

used to endorse or promote products derived from this software

without prior written permission.

For written permission, please contact openssl-core@openssl.org.

5Products derived from this software may not be called "OpenSSL"

nor may "OpenSSL" appear in their names without prior written

permission of the OpenSSL Project.

6Redistributions of any form whatsoever must retain the following

acknowledgment: "This product includes software developed by the

OpenSSL Project for use in the OpenSSL Toolkit (http://

www.openssl.org/)"

THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT "AS IS"

AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT

NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR

ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,

INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL

DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF

SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR

PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND

ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT

LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)

ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN

IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Original SSLeay License

reserved.

This package is an SSL implementation written by Eric Young

(eay@cryptsoft.com). The implementation was written so as to conform

with Netscapes SSL.

This library is free for commercial and non-commercial use as long as the

following conditions are adhered to. The following conditions apply to all

code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code;

not just the SSL code. The SSL documentation included with this

distribution is covered by the same copyright terms except that the holder

is Tim Hudson (tjh@cryptsoft.com).

code are not to be removed.

If this package is used in a product, Eric Young should be given attribution

as the author of the parts of the library used.

This can be in the form of a textual message at program startup or in

documentation (online or textual) provided with the package.

Redistribution and use in source and binary forms, with or without

modification, are permitted provided that the following conditions are met:

1Redistributions of source code must retain the copyright notice, this

list of conditions and the following disclaimer.

2Redistributions in binary form must reproduce the above copyright

notice, this list of conditions and the following disclaimer in the

documentation and/or other materials provided with the distribution.

3All advertising materials mentioning features or use of this software

must display the following acknowledgement:

"This product includes cryptographic software written by Eric Young

(eay@cryptsoft.com)"

The word 'cryptographic' can be left out if the rouines from the library

being used are not cryptographic related :-).

4If you include any Windows specific code (or a derivative thereof)

from the apps directory (application code) you must include an

acknowledgement:

"This product includes software written by Tim Hudson

(tjh@cryptsoft.com)"

THIS SOFTWARE IS PROVIDED BY ERIC YOUNG "AS IS" AND ANY

EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT

LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN

NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,

OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED

TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS

OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)

HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY,

WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING

NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE

USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY

OF SUCH DAMAGE.

The licence and distribution terms for any publically available version or

derivative of this code cannot be changed. i.e. this code cannot simply be

copied and put under another distribution licence [including the GNU

Public Licence.]

Compliance and Conformity

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC Rules. These

limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses

and can radiate radio frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful interference to

radio communications. However, there is no guarantee that interference

will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged

to try to correct the interference by one or more of the following

measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that

to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

•The use of a non-shielded interface cable with the referenced device

is prohibited.

CAUTION — The changes or modifications not expressly approved by

the party responsible for compliance could void the user's authority to

operate the equipment.

This device complies with Part 15 of FCC Rules and RSS-Gen of IC

Rules.

Operation is subject to the following two conditions; (1) this device may

not cause interference, and (2) this device must accept any interference,

including interference that may cause undesired operation of the device.

* The above warning is valid only in the United States of America.

xii

Safety Information

Laser Safety

This printer is certified as a Class 1 laser product under the U.S.

Department of Health and Human Services (DHHS) Radiation

Performance Standard according to Radiation Control for Health and

Safety Act of 1968. This means that the printer does not produce

hazardous laser radiation. Since radiation emitted inside the printer is

completely confined within protective housings and external covers, the

laser beam cannot escape from the printer during any phase of user

operation.

Laser Notice

This printer is certified in the U.S. to conform to the requirements of

DHHS 21 CFR Subchapter for Class I (1) laser products, and elsewhere

is certified as a Class I laser product conforming to the requirements of

IEC 825.

Radio Frequency Transmitter

This machine contains a transmitter module. We, the manufacturer

(KYOCERA Document Solutions) hereby declare that this equipment

(page printer), model ECOSYS P2135dn is in compliance with the

essential requirements and other relevant provisions of Directive

1999/5/EC.

Radio Tag Technology

In some countries, the radio tag technology used in this equipment to

identify the toner container may be subject to authorization, and the use

of this equipment may consequently be restricted.

DANGER CLASS 3B INVISIBLE LASER RADIATION

WHEN OPEN. AVOID DIRECT EXPOSURE TO BEAM.

CAUTION Use of controls or adjustments or performance

of procedures other than those specified herein may result

in hazardous radiation exposure.

xiii

Caution Labels

The printer bears any of the following labels.

CDRH Regulations

The Center for Devices and Radiological Health (CDRH) of the U.S.

Food and Drug Administration implemented regulations for laser

products on August 2, 1976. These regulations apply to laser products

manufactured after August 1, 1976. Compliance is mandatory for

products marketed in the United States. A label indicating compliance

with the CDRH regulations must be attached to laser products marketed

in the United States.

Ozone Concentration

These printers generate ozone gas (O3), which may concentrate in the

place of installation and cause an unpleasant smell. To minimize the

concentration of ozone gas to less than 0.1ppm, we recommend you not

to install the printer in a confined area where ventilation is blocked.

Laser inside the printer

(Laser radiation warning)

Laser inside the printer

(Laser radiation warning)

High temperature inside. Do not

touch parts in this area, because

there is a danger of getting

burned.

ECOSYS P2135dn

xiv

Canadian Department of Communications

Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

Avis de conformité aux normes du ministere

des Communications du Canada

Cet appareil numérique de la classe B est conforme à la norme NMB-

003 du Canada.

EN ISO 7779

Maschinenlärminformations-Verordnung 3. GPSGV, 06.01.2004: Der

höchste Schalldruckpegel beträgt 70 dB (A) oder weniger gemäß EN

ISO 7779.

EK1-ITB 2000

Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am

Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am

Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im

unmittelbaren Gesichtsfeld platziert werden.

Disclaimer

KYOCERA Document Solutions will not be liable to customers or any

other person or entity for any loss or damage caused or alleged to be

caused directly or indirectly by equipment sold or furnished by us,

including but not limited to, any interruption of service, loss of business

or anticipatory profits, or consequential damages resulting from the use

or operation of the equipment or software.

Safety Instructions Regarding the

Disconnection of Power

Caution: The power plug is the main isolation device! Other switches on

the equipment are only functional switches and are not suitable for

isolating the equipment from the power source.

VORSICHT: Der Netzstecker ist die Hauptisoliervorrichtung! Die

anderen Schalter auf dem Gerät sind nur Funktionsschalter und können

nicht verwendet werden, um den Stromfluß im Gerät zu unterbrechen.

Energy Saving Control Function

The device comes equipped with a Low Power Mode where energy

consumption is reduced after a certain amount of time elapses since the

device was last used, as well as a Sleep where printer functions remain

in a waiting state but power consumption is still reduced to a minimum

when there is no activity with the device within a set amount of time.

Low Power Mode

The device automatically enters Low Power Mode when 1 minute has

passed since the device was last used. The amount of time of no activity

that must pass before Low Power Mode is activated may be lengthened.

For more information refer to Low Power Timer (Low Power Mode timer

timeout time) section of the Advanced Operation Guide.

Sleep

For Europe

The device automatically enters Sleep when 15 minutes have passed

since the device was last used. The amount of time of no activity that

must pass before Sleep is activated may be lengthened. For more

information, refer to Sleep Timer (Sleep timer timeout setting) section of

the Advanced Operation Guide.

Except for Europe

The device automatically enters Sleep when 1 minute has passed since

the device was last used. The amount of time of no activity that must

pass before Sleep is activated may be lengthened. For more information,

refer to Sleep Timer (Sleep timer timeout setting) section of the

Advanced Operation Guide.

Automatic 2-Sided Print Function

This device includes 2-sided printing as a standard function. For

example, by printing two 1-sided originals onto a single sheet of paper as

a 2-sided print, it is possible to lower the amount of paper used. For

more information refer to Duplex (Duplex Printing) section of the

Advanced Operation Guide.

Printing in duplex mode reduces paper consumption and contributes to

the conservation of forest resources. Duplex mode also reduces the

amount of paper that must be purchased, and thereby reduces cost. It is

recommended that machines capable of duplex printing be set to use

duplex mode by default.

Resource Saving - Paper

For the preservation and sustainable use of forest resources, it is

recommended that recycled as well as virgin paper certified under

environmental stewardship initiatives or carrying recognised ecolabels,

which meet EN 12281:2002*1 or an equivalent quality standard, be

used.

This machine also supports printing on 64 g/m² paper. Using such paper

containing less raw materials can lead to further saving of forest

resources.

*1: EN12281:2002 "Printing and business paper - Requirements for copy

paper for dry toner imaging processes"

xvi

Your sales or service representative can provide information about

recommended paper types.

Environmental benefits of "Power Management"

To reduce power consumption when idle, this machine is equipped with

a power management function that automatically activates energy-

saving mode when the machine is idle for a certain period of time.

Although it takes the machine a slight amount of time to return to READY

mode when in energy-saving mode, a significant reduction in energy

consumption is possible. It is recommended that the machine be used

with the activation time for energy-saving mode set to the default setting.

Energy Star (ENERGY STAR®) Program

We have determined as a participating company in the International

Energy Star Program that this product is compliant with the standards laid

out in the International Energy Star Program.

ENERGY STAR® is a voluntary energy efficiency program with the goal

of developing and promoting the use of products with high energy

efficiency in order to help prevent global warming. By purchasing

ENERGY STAR® qualified products, customers can help reduce

emissions of greenhouse gases during product use and cut energy-

related costs.

xvii

Symbols

The sections of this guide and parts of the machine marked with symbols

are safety warnings meant to protect the user, other individuals and

surrounding objects, and ensure correct and safe usage of the machine.

The symbols and their meanings are indicated below.

The following symbols indicate that the related section includes safety

warnings. Specific points of attention are indicated inside the symbol.

The following symbols indicate that the related section includes

information on prohibited actions. Specifics of the prohibited action are

indicated inside the symbol.

The following symbols indicate that the related section includes

information on actions which must be performed. Specifics of the

required action are indicated inside the symbol.

Please contact your service representative to order a replacement if the

safety warnings in this Operation Guide are illegible or if the guide itself

is missing. (fee required)

DANGER: Indicates that serious injury or even death will very

possibly result from insufficient attention to or incorrect

compliance with the related points.

WARNING: Indicates that serious injury or even death may

result from insufficient attention to or incorrect compliance with

the related points.

CAUTION: Indicates that personal injury or mechanical

damage may result from insufficient attention to or incorrect

compliance with the related points.

.... [General warning]

.... [Warning of danger of electrical shock]

.... [Warning of high temperature]

.... [Warning of prohibited action]

.... [Disassembly prohibited]

.... [Alert of required action]

.... [Remove the power plug from the outlet]

.... [Always connect the machine to an outlet with a ground

connection]

xviii

Installation Precautions

Environment

Caution

Avoid placing the machine on or in locations which are unstable

or not level. Such locations may cause the machine to fall down

or fall over. This type of situation presents a danger of personal

injury or damage to the machine.

Avoid locations with humidity or dust and dirt. If dust or dirt

become attached to the power plug, clean the plug to avoid the

danger of fire or electrical shock.

Avoid locations near radiators, heaters, or other heat sources, or

locations near flammable items, to avoid the danger of fire.

To keep the machine cool and facilitate changing of parts and

maintenance, allow access space as shown below. Leave

adequate space, especially around the rear cover, to allow air to

be properly ventilated out of the printer.

Other Precautions

Adverse environmental conditions may affect the safe operation and

performance of the machine. Install in an air-conditioned room

(recommended room temperature: around 23°C (73.4°F), humidity:

around 60 % RH), and avoid the following locations when selecting a site

for the machine.

•Avoid locations near a window or with exposure to direct sunlight.

•Avoid locations with vibrations.

•Avoid locations with drastic temperature fluctuations.

•Avoid locations with direct exposure to hot or cold air.

•Avoid poorly ventilated locations.

During printing, some ozone is released, but the amount does not cause

any ill effect to one's health. If, however, the printer is used over a long

period of time in a poorly ventilated room or when printing an extremely

large number of copies, the smell may become unpleasant. To maintain

the appropriate environment for print work, it is suggested that the room

be properly ventilated.

11-13/16"

(300mm)

7-7/8"

(200mm)

11-13/16"

(300mm)

19-11/16"

(500mm)

15-3/4"

(400mm)

Introduction-xix

Power Supply/Grounding the Machine

Warning

Do not use a power supply with a voltage other than that

specified. Avoid multiple connections in the same outlet. These

types of situations present a danger of fire or electrical shock.

Plug the power cord securely into the outlet. If metallic objects

come in contact with the prongs on the plug, it may cause a fire or

electric shock.

Always connect the machine to an outlet with a ground

connection to avoid the danger of fire or electrical shock in case

of an electric short. If an earth connection is not possible, contact

your service representative.

Other precautions

Connect the power plug to the closest outlet possible to the machine.

The power supply cord is used as the main disconnect device. Ensure

that the socket/outlet is located/installed near the equipment and is

easily accessible.

Handling of plastic bags

Warning

Keep the plastic bags that are used with the machine away from

children. The plastic may cling to their nose and mouth causing

suffocation.

Introduction-xx

Precautions for Use

Cautions when using the machine

Warning

Do not place metallic objects or containers with water (flower

vases, flower pots, cups, etc.) on or near the machine. This

situation presents a danger of fire or electrical shock should they

fall inside.

Do not remove any of the covers from the machine as there is a

danger of electrical shock from high voltage parts inside the

machine.

Do not damage, break or attempt to repair the power cord. Do not

place heavy objects on the cord, pull it, bend it unnecessarily or

cause any other type of damage. These types of situations

present a danger of fire or electrical shock.

Never attempt to repair or disassemble the machine or its parts as

there is a danger of fire, electrical shock or damage to the laser. If

the laser beam escapes, there is a danger of it causing blindness.

If the machine becomes excessively hot, smoke appears from the

machine, there is an odd smell, or any other abnormal situation

occurs, there is a danger of fire or electrical shock. Turn the main

power switch off ({) immediately, be absolutely certain to remove the

power plug from the outlet and then contact your service representative.

If anything harmful (paper clips, water, other fluids, etc.) falls into

the machine, turn the main power switch off ({) immediately.

Next, be absolutely certain to remove the power plug from the

outlet to avoid the danger of fire or electrical shock. Then contact your

service representative.

Do not remove or connect the power plug with wet hands, as

there is a danger of electrical shock.

Always contact your service representative for maintenance or

repair of internal parts.

Caution

Do not pull the power cord when removing it from the outlet. If the

power cord is pulled, the wires may become broken and there is a

danger of fire or electrical shock. (Always grasp the power plug

when removing the power cord from the outlet.)

Always remove the power plug from the outlet when moving the

machine. If the power cord is damaged, there is a danger of fire or

electrical shock.

If the machine will not be used for a short period of time

(overnight, etc.), turn the power switch off (O). If it will not be used

for an extended period of time (vacations, etc.), remove the power

plug from the outlet for safety purposes during the time the machine is

not in use.

Always hold the designated parts only when lifting or moving the

machine.

For safety purposes, always remove the power plug from the

outlet when performing cleaning operations.

Introduction-xxi

If dust accumulates within the machine, there is a danger of fire or

other trouble. It is therefore recommended that you consult with

your service representative in regard to cleaning of internal parts.

This is particularly effective if accomplished prior to seasons of

high humidity. Consult with your service representative in regard

to the cost of cleaning the internal parts of the machine.

Other precautions

Do not place heavy objects on the machine or cause other damage to

the machine.

Do not open the upper front cover, turn off the main power switch, or pull

out the power plug during printing.

When lifting or moving the machine, contact your service representative.

Do not touch electrical parts, such as connectors or printed circuit

boards. They could be damaged by static electricity.

Do not attempt to perform any operations not explained in this

handbook.

Use shielded interface cables.

Caution

Use of controls or adjustments or performance of procedures other than

those specified herein may result in hazardous radiation exposure.

Cautions when Handling Consumables

Caution

Do not attempt to incinerate parts which contain toner. Dangerous

sparks may cause burns.

Keep parts which contain toner out of the reach of children.

If toner happens to spill from parts which contain toner, avoid

inhalation and ingestion, as well as contact with your eyes and

skin.

•If you do happen to inhale toner, move to a place with fresh air and

gargle thoroughly with a large amount of water. If coughing

develops, contact a physician.

•If you do happen to ingest toner, rinse your mouth out with water and

drink 1 or 2 cups of water to dilute the contents of your stomach. If

necessary, contact a physician.

•If you do happen to get toner in your eyes, flush them thoroughly

with water. If there is any remaining tenderness, contact a physician.

•If toner does happen to get on your skin, wash with soap and water.

Do not attempt to force open or destroy parts which contain toner.

Other precautions

After use, always dispose of the Toner Container in accordance with

Federal, State and Local rules and regulations.

Store all consumables in a cool, dark location.

If the machine will not be used for an extended period of time, remove

the paper from the cassette, return it to its original package and reseal it.

Introduction-xxii

About the Operation Guide

This Operation Guide contains the following chapters:

1Machine Parts

This chapter explains the names of parts.

2 Loading Paper

This chapter explains paper specifications for this printer and how to

load paper into the cassette or MP tray.

3Printing

This chapter explains how to install the printer driver, print from your PC,

and use the application software included in the DVD-ROM.

4 Maintenance

This chapter explains how to replace the toner container and how to care

for your printer.

5 Troubleshooting

This chapter explains how to handle printer problems that may occur,

such as paper jams.

6 Specifications

This chapter lists the specifications of this printer.

Introduction-xxiii

Conventions in This Guide

This manual uses the following conventions.

Convention Description Example

Italic

Typeface

Used to emphasize a key word,

phrase or reference to additional

information.

Refer to Print Quality Problems on page

5-3.

Bold Used to denote buttons on the

software.

To start printing, click OK.

Bracket Bold Used to denote operation panel

keys.

Press [GO] to resume printing.

Note Used to provide additional or

useful information about a

function or feature.

Note Do not remove the toner

container from the carton until you

are ready to install it in the printer.

Important Used to provide important

information. IMPORTANT Take care not to touch

the transfer roller (black) during

cleaning.

Caution Cautions are statements that

suggest mechanical damage as

a result of an action.

CAUTION When pulling the paper, pull

it gently so as not to tear it. Torn pieces

of paper are difficult to remove and may

be easily overlooked, deterring the

paper jam recovery.

Warning Used to alert users to the

possibility of personal injury. WARNING If you ship the printer,

remove and pack the developer unit

and drum unit in a plastic bag and ship

them separately from the printer.

Introduction-xxiv

Machine Parts 1-1

1 Machine Parts

This chapter identifies machine parts and operation panel keys.

Components at the Front of the Printer 1-2

Components at the Rear of the Printer 1-2

Operation Panel 1-3

1-2 Machine Parts

Components at the Front of the Printer

1Top Cover

2Paper Stopper

3Top Tray

4Operation Panel

5USB Memory Slot

6Right Cover

7Paper Cassette

8Front Cover

9MP Tray

10 Subtray

Components at the Rear of the Printer

11 Network Interface Connector

12 USB Interface Connector

13 Rear Cover

14 Power Cord Connector

15 Power Switch

16 Optional Interface Slot Cover

1234

Machine Parts 1-3

Operation Panel

1Indicators

2Message Display

3Cursor Keys

4[GO] Key

5 [Cancel] Key

6[OK] Key

7 [MENU] Key

1-4 Machine Parts

Loading Paper 2-1

2 Loading Paper

This chapter explains how to load paper into the cassette or MP tray.

Preparing the Paper 2-2

Loading Paper into Cassette 2-2

Loading Paper into MP (Multi-Purpose) Tray 2-5

2-2 Loading Paper

Preparing the Paper

After removing paper from the packaging, fan through the sheets to

separate them prior to loading.

If using paper that has been folded or is curled, straighten it prior to

loading. Failure to do so may result in a paper jam.

Loading Paper into Cassette

250 sheets of 11 × 8 1/2" or A4 paper (80 g/m²) may be loaded into the

Cassette.

1Pull the cassette completely out of the printer.

2Adjust the position of the width guides located on the left and right

sides of the cassette. Press the release button on the left guide and

slide the guides to the paper size required.

IMPORTANT Ensure paper is not stapled and clips are removed.

IMPORTANT When pulling the cassette out of the printer, ensure

it is supported and does not fall out.

Note Paper sizes are marked on the cassette.

Loading Paper 2-3

3Adjust the paper length guide to the paper size required.

If you are going to use paper that is longer than A4, pull out the

extension paper cassette by pushing the release lever one by one

and adjust it to the desired paper size.

4Load the paper in the cassette. Ensure the side to be printed is

facing down and the paper is not folded, curled, or damaged.

Note Do not load paper above the triangle mark located on

the width guide.

2-4 Loading Paper

5Insert the paper cassette into the slot in the printer. Push it straight in

as far as it will go.

There is a paper gauge on the left side of the front of the paper

cassette to indicate the remaining paper supply. When paper is

exhausted, the pointer will go down to the level of (empty).

6Specify the paper size and type for the cassette using control panel.

For more information, refer to Advanced Operation Guide.

Loading Paper 2-5

Loading Paper into MP (Multi-Purpose) Tray

This machine can load up to 50 sheets of 11 × 8 1/2" or A4 paper

(80 g/m²) into the MP tray.

1Pull the MP tray towards you until it stops.

2Adjust the position of the paper guides on the MP tray. Standard

paper sizes are marked on the MP tray. For standard paper sizes,

slide the paper guides to the corresponding mark.

3Pull out the subtray.

4Align the paper with the paper guides and insert as far as it will go.

Note Do not load more paper than exceeds the tab of the MP

tray.

2-6 Loading Paper

When loading envelope, place with the envelope flap closed and

keep the printing side face-up. Insert envelope against the guide

with the flap on the front or left side until they stop.

5Specify the paper size and type for MP tray using control panel. For

more information, refer to Advanced Operation Guide.

Paper Stopper

Open the paper stopper shown in the figure.

Note If the paper is considerably curled in one direction, for

example, if the paper is already printed on one side, try to roll

the paper in the opposite direction to counteract the curl.

Printed sheets will then come out flat.

Correct

Incorrect

Correct

Incorrect

Connecting and Printing 3-1

3 Connecting and Printing

This chapter explains how to start up the printer, print from your PC, and

use the application software included in the DVD-ROM.

Connections 3-2

Changing Network Interface Parameters 3-4

Printing a Network Interface Status Page 3-6

Command Center RX 3-7

Installing the Printer Driver 3-14

Printing 3-21

Printing by AirPrint 3-23

Status Monitor 3-24

Energy Saver Function 3-28

3-2 Connecting and Printing

Connections

This section explains how to start up the printer.

Connecting the USB Cable

Follow the steps as below for connecting the USB cable.

1Connect the USB cable to the USB Interface Connector.

2Connect the other end of the USB cable to the computer's USB

interface connector.

Connecting the Network Cable

Follow the steps as below for connecting the network cable.

1Remove the cap attached to the printer.

2Connect the printer to the PC or your network device.

Note Use a USB cable with a rectangular Type A plug and a

square Type B plug. This cable is sold separately.

Note Use shielded interface cables. These cables are sold

separately.

Connecting and Printing 3-3

Connecting the Power Cord

Install the printer close to an AC wall outlet. If an extension cord is used,

the total length of the power cord plus extension should be 5 meters (16

feet) or less.

1Connect the power cord to the Power Cord Connector at the rear of

the printer.

2Connect the other end of the power cord to a power outlet.

3Press the Power Switch to On ( | ). The printer begins to warm up.

Note Ensure the printer's power switch is off. Only use the power

cord supplied with the printer.

IMPORTANT If you install the starter toner container and switch

on the power, after a moment the message Please

wait(Adding toner) is displayed. When the printer is first

switched on after toner installation, there will be a delay of

approximately 15 minutes before the printer gets ready to print.

Once the [Ready] indicator lights, printer installation is complete.

3-4 Connecting and Printing

Changing Network Interface Parameters

This printer supports TCP/IP, TCP/IP (IPv6), IPP, SSL Server and the

IPSec protocols and Security Level.

The table below shows the items required for each of the settings.

Configure the printer's network parameters as appropriate for your PC

and your network environment.

For details of the procedure, refer to the Using the Operation Panel

section of the Advanced Operation Guide.

Note When Command Center RX is used, network

parameters and security settings can be conveniently changed

and checked from your PC. For more information, refer to

Command Center RX User Guide.

If the optional IB-50 or IB-51 is installed then NetWare and

AppleTalk settings are possible. For details, refer to Optional

Network section of the Advanced Operation Guide.

Menu Submenu Setting

Network TCP/IP On/Off

DHCP On/Off

Auto-IP On/Off

IP Address IP address

Subnet Mask IP address

Gateway IP address

Bonjour On/Off

TCP/IP (IPv6) On/Off

RA (Stateless) On/Off

DHCPv6 On/Off

Security I/F Block USB Host Block/Unblock

USB Device Block/Unblock

Option I/F Block/Unblock

USB Storage Block/Unblock

WSD-PRINT On/Off

Enhanced WSD On/Off

EnhancedWSD (SSL) On/Off

IPP On/Off

Connecting and Printing 3-5

SSL Server On/Off

DES On/Off

3DES On/Off

AES On/Off

IPP over SSL On/Off

HTTPS On/Off

IPSec On/Off

LAN Interface Auto/

10BASE-Half/

10BASE-Full/

100BASE-Half/

100BASEFull/

1000BASE-T

Security Level High/Low

Note After all network related settings have been done, turn

the machine OFF and ON again. This is mandatory to make

the settings effective!

Menu Submenu Setting

3-6 Connecting and Printing

Printing a Network Interface Status Page

You can print out a status page for the network interface. The network

status page shows the network addresses, and other information under

various network protocols about the network interface.

Adjust/Maintenance

Adjust/Maintenance is used to adjust the print quality and to carry out

printer maintenance.

The options available in Adjust/Maintenance are as follows:

•Restart Printer

•Service

1Press [MENU].

2Press U or V repeatedly until Adjust/Maintenance > appears.

3Press Z while Adjust/Maintenance > is displayed.

4Press U or V repeatedly until >Service > appears.

5Press Z.

6Press U or V repeatedly until >>Print Network Status Page

appears.

7Press [OK]. A question mark (?) appears.

8Press [OK]. Processing appears and a status page is printed out.

9When printing ends, the display returns to Ready.

IMPORTANT Service is primarily a menu used by service

representative for maintenance work. There is no need for customers

to use this menu.

Adjust/Maintenance >

>>Print

Network Status Page?

Connecting and Printing 3-7

Command Center RX

If the machine is connected to the network, you can configure various

settings using Command Center RX.

This section explains how to access Command Center RX, and how to

change security settings and the host name.

For details on Command Center RX, refer to the Command Center RX

User Guide.

Settings that the administrator and general users can configure in

Command Center RX are as follows.

Note To fully access the features of the Command Center RX

pages, enter the User Name and Password and click Login.

Entering the predefined administrator password allows the

user to access all pages and Settings on the navigation menu.

The factory default setting for the default user with

administrator privileges is shown below.

* Upper case and lower case letters are distinguished

(case sensitive).

Setting Description Administ-

rator

General

User

Device

Information

The machine's structure can be checked.

Configuration, Counter, About Command Center RX

Job Status Displays all device information, including print jobs and job log history.

Printing Jobs Status, Printing Job Log

Device Settings Configure the advanced settings of the machine.

Paper/Feed/Output, Energy Saver/Timer, Date/Time, System —

Function

Settings

Configure the advanced function settings.

Common/Job Defaults, Printer, E-mail —

Network Settings Configure the network advanced settings.

General, TCP/IP, Protocol —

Security Settings Configure the security advanced settings.

Device Security, Network Security, Certificates —

Management

Settings

Configure the advanced management settings.

Authentication, Notification/Report, History Settings, SNMP, Reset —

3-8 Connecting and Printing

Accessing Command Center RX

1Launch your Web browser.

2In the address or location bar, enter the machine's IP address or the

host name.

Examples: https://192.168.48.21/ (for IP address)

https://P001 (if the host name is "P001")

The web page displays basic information about the machine and

Command Center RX as well as their current status.

3Select a category from the navigation bar on the left of the screen.

When you log in to the machine as an administrator, you will see

Device Settings, Function Settings, Network Settings, Security

Settings, and Management Settings.

Note If the screen There is a problem with this website's

security certificate. is displayed, configure the certificate. For

details on Certificates, refer to the Command Center RX User

Guide.

You can also continue the operation without configuring the

certificate.

Connecting and Printing 3-9

Changing Security Settings

This section explains how to change the security settings.

Access Command Center RX by referring to Accessing Command

Center RX on page 3-8.

1From the Security Settings menu, select the setting you want to

configure. The configurable settings are Device Security, Network

Security, and Certificates.

Note The configurable settings within Device Security and

Network Security can also be configured from the machine's

System Menu.

For details, refer to the Using the Operation Panel section of

the Advanced Operation Guide.

For details on settings related to certificates, refer to the

Command Center RX User Guide.

3-10 Connecting and Printing

Changing Device Information

Change the device information of the machine.

1Access Command Center RX by referring to Accessing Command

Center RX on page 3-8.

2From the Device Settings menu, select System.

3Enter the device information, and then click Submit.

IMPORTANT After changing the setting, restart the network or turn

the machine OFF and then ON.

To restart the network interface card, click Reset in the Management

Settings menu, and then click Restart Network in Restart.

Connecting and Printing 3-11

E-mail settings

By configuring the SMTP settings, you can send E-mail notifications on

completed jobs.

To use this function, this machine must be connected to a mail server

using the SMTP protocol.

In addition, check the following.

•The network environment used to connect this machine to the mail

server

A full-time connection via a LAN is recommended.

•SMTP settings

Use Command Center RX to register the IP address or host name of

the SMTP server.

•If limits have been set on the size of E-mail messages, it may not be

possible to send very large E-mails.

•The procedure for specifying the SMTP settings is explained below.

1Access Command Center RX by referring to Accessing Command

Center RX on page 3-8.

2From the Function Settings menu, click E-mail.

3-12 Connecting and Printing

3Enter the appropriate values to each field.

Setting Description

SMTP Set to send e-mail from the machine.

SMTP Protocol Set SMTP protocol. Set the SMTP (E-mail TX) setting to On on

the Protocol Settings page.

SMTP Server

Name

Enter the host name or IP address of the SMTP server.

SMTP Port

Number

Specify the port number to be used for SMTP. Use the SMTP

default port 25.

SMTP Server

Timeout

Set the amount of time to wait before time-out in seconds.

Authentication

Protocol

Set whether SMTP authentication is used. To use

authentication, enter the user information for authentication.

SMTP Security Set SMTP security.

Turn on SMTP Security in SMTP (E-mail TX) on the

Protocol Settings page.

POP before

SMTP Timeout

Specify the time in seconds until the connection to the POP

server times outs. This can be set when POP before SMTP is

selected in Authentication Protocol.

Connection Test Tests to confirm that the settings are correct.

Domain

Restriction

Set whether or not domains are restricted. Click the Domain

List and enter the domain names of addresses to be allowed or

rejected. Restriction can also be specified by e-mail address.

POP3 Set to receive e-mail at the machine.

POP3 Protocol Set POP3 protocol. Set the POP3 (E-mail RX) setting to On on

the Protocol Settings page.

Check Interval Specify the interval for checking for incoming e-mail in minutes.

Run once now Click Receive to connect to the POP3 server immediately and

check for incoming E-mails.

Domain

Restriction

Set whether or not domains are restricted. Click the Domain

List and enter the domain names of addresses to be allowed or

rejected. Restriction can also be specified by e-mail address.

POP3 User

Settings

Configure the settings for POP3 user accounts and the POP3

server. You can configure up to three users.

Connecting and Printing 3-13

4Click Submit.

E-mail

Send

Settings

E-mail Size Limit Enter the maximum size of E-mail that can be sent in kilobytes.

When E-mail size is greater than this value, an error message

appears and E-mail sending is cancelled. Use this setting if you

have set E-mail Size Limit for SMTP server. If not, enter a value

of 0 (zero) to enable E-mail sending regardless of the size limit.

Sender Address Enter the E-mail address of the person responsible for the

machine, such as the machine administrator, so that a reply or

non-delivery report will go to a person rather than to the

machine. The sender address must be entered correctly for

SMTP authentication. The maximum length of the sender

address is 128 characters.

Signature Enter the signature. The signature is free form text that will

appear at the end of the E-mail body. It is often used for further

identification of the machine. The maximum length of the

signature is 512 characters.

Function Default Change the function default settings in Common/Job Defaults

Settings page.

Setting Description

3-14 Connecting and Printing

Installing the Printer Driver

Ensure the printer is plugged in and connected to the PC before installing

the printer driver from the DVD-ROM.

Installing Printer Driver in Windows

Express Install

The following procedure is an example for installing the software in

Windows 7 using Express Install.

For details, refer to Custom Installation in the Custom Install on page 3-

16.

1Insert the DVD-ROM.

2Click View License Agreement and read the License Agreement.

Click Accept.

3Select Express Install tab.

Note Installation on Windows must be done by a user logged

on with administrator privileges.

When connected by USB cable, Plug and Play is disabled on

this device when in Sleep mode. To continue the installation,

press the GO key to wake the device from Low Power Mode or

Sleep before continuing.

KX XPS DRIVER cannot be installed on Windows XP.

Note Installation on Windows must be done by a user logged

on with administrator privileges.

If the Welcome to the Found New Hardware Wizard dialog

box displays, select Cancel.

If the autorun screen is displayed, click Run setup.exe.

If the user account management window appears, click Yes

(Allow).

Note To install Status Monitor, it is necessary to install

Microsoft .NET Framework 4.0 beforehand.

Connecting and Printing 3-15

4Select the device to be installed.

You can also select Use host name for port name and set to use the

host name of the standard TCP/IP port. (A USB connection cannot be

used.)

5Select the package to be installed.

Packages include the following software:

• Driver Package

KX DRIVER, Status Monitor, Fonts

6Click Install.

7Finish the installation.

When Your software is ready to use appears, you can use the

software. To print a test page, click the Print a test page checkbox

and select the machine.

Click Finish to exit the wizard.

If a system restart message appears, restart the computer by

following the screen prompts. This completes the printer driver

installation procedure.

Note The machine cannot be detected unless it is on. If the

computer fails to detect the machine, verify that it is connected

to the computer via a network or USB cable and that it is turned

on and click (Reload).

Note When you have selected Device settings in Windows

XP, the dialog box for device setting will appear after Finish is

clicked. Configure the settings for options installed on the

machine. Device settings can be configured after the

installation is completed. For details, refer to the Device

Settings in the Printer Driver User Guide on the DVD-ROM.

3-16 Connecting and Printing

Custom Install

The following procedure is an example for installing the software in

Windows 7 using Custom Install.

1Insert the DVD-ROM.

2Click View License Agreement and read the License Agreement.

Click Accept.

3Select Custom Install tab.

4Select the device to be installed, and click the arrow button to move

it to the Products to Install list.

The following buttons are available.

: This button is used to switch the display between icon and

text display.

: This button is used to select multiple items.

: If the target device is not displayed, press this button to

directly select the device to be used.

Note Installation on Windows must be done by a user logged

on with administrator privileges.

If the Welcome to the Found New Hardware Wizard dialog

box displays, select Cancel.

If the autorun screen is displayed, click Run setup.exe.

If the user account management window appears, click Yes

(Allow).

Connecting and Printing 3-17

5Select the device to be installed and driver to be installed, and then

click the arrow button to move it to the Products to Install list.

6Select the utility to be installed, and then click the arrow button to

move it to the Products to Install list.

7Click Install.

8Finish the installation.

When Your software is ready to use appears, you can use the

software. To print a test page, click the Print a test page checkbox

and select the machine.

Click Finish to exit the wizard.

If a system restart message appears, restart the computer by

following the screen prompts. This completes the printer driver

installation procedure.

Note To install Status Monitor, it is necessary to install

Microsoft .NET Framework 4.0 beforehand.

Note When you have selected Device settings in Windows

XP, the dialog box for device setting will appear after Finish is

clicked. Configure the settings for options installed on the

machine. Device settings can be configured after the

installation is completed. For details, refer to the Device

Settings in the Printer DriverUser Guide on the DVD-ROM.

3-18 Connecting and Printing

Uninstalling the Software

Perform the following procedure to delete the Software from your

computer.

1Click Start button on the Windows and then select All Programs,

Kyocera, and Uninstall Kyocera Product Library to display the

Uninstall Wizard.

2Place a check in the check box of the software to be deleted.

Click Uninstall.

3If a system restart message appears, restart the computer by

following the screen prompts. This completes the software

uninstallation procedure.

Installing Printer Driver in Macintosh

The machine's printer functionality can be used by a Macintosh

computer.

The following is an explanation for installation in MAC OSX 10.7.

1Insert the DVD-ROM.

Note Uninstallation on Windows must be done by a user

logged on with administrator privileges.

Note The software can also be uninstalled using the Product

Library.

In the Product Library installation screen, click Uninstall, and

follow the on-screen instructions to uninstall the software.

Note Installation on MAC OS must be done by a user logged

on with administrator privileges.

When printing from a Macintosh computer, set the machine's

emulation to KPDL or KPDL(Auto). For details, refer to the

Using the Operation Panel section of the Advanced Operation

Guide.

If connecting by Bonjour, enable Bonjour in the machine's

network settings. For details, refer to the Using the Operation

Panel section of the Advanced Operation Guide.

In the Authenticate screen, enter the name and password used

to log in to the operating system.

Connecting and Printing 3-19

2Double-click the Kyocera icon.

3Double-click OS X 10.5 or higher.

4Double-click Kyocera OS X 10.5+.

5The printer driver installation program starts up.

6Install the printer driver as directed by the instructions in the

installation software.

This completes the printer driver installation.

If a USB connection is used, the machine is automatically recognized

and connected.

If an IP connection is used, the settings below are required.

7Open System Preferences and click Print & Scan.

3-20 Connecting and Printing

8Click the plus symbol (+) to add the installed printer driver.

9Click the IP icon for an IP connection and then enter the IP address

and printer name.

The number entered in Address will automatically appear in Name.

Change if needed.

10Select the options available for the machine and click Continue.

11The selected printer is added.

Note When using a Bonjour connection, select Default and

click the item that appears in Printer Name. The driver with the

same name as the machine automatically appears in Driver.

Connecting and Printing 3-21

Printing

This section explains the printing procedure from an application

software. You can specify the printing settings from each tab on KX

Driver. KX Driver is stored in the DVD-ROM (Product Library). For more

information, refer to the Printer Driver User Guide in the DVD-ROM.

About KX Driver

KX Driver consists of the following tabs.

Quick Print

Use this tab to define basic print options into group profiles that can be

accessed quickly and easily.

Basic

Use this tab to select the page size and orientation. The paper source

and duplex printing are also selected.

Layout

Use to create multiple pages on a single sheet of paper. Also contains

the scaling option.

Imaging

Select this tab to change the print quality, and the font or graphic

settings.

Publishing

Use to add covers or page inserts to your output. You can also produce a

set of transparencies with a blank or printed sheet interleaved using

Transparency Interleaving.

Advanced

Use this tab to configure settings for adding text pages or watermarks to

print data.

3-22 Connecting and Printing

Printing from Application Software

The steps required to print a document created with an application are

explained below. You can select the printing Paper Size and Output

Destination.

1Load the paper required into the paper cassette.

2From the application File menu, select Print. The Print dialog box

displays.

3Click the drop down list of printer names. All the printers installed in

Windows are listed. Click the name of the machine.

4Use Number of copies to enter the number of prints required. Up to

999 copies can be entered.

For Microsoft Word, we recommend that you click Options and

specify Use printer settings for the Default tray.

5To start printing, click OK.

Note For information on how to use the printer driver software,

refer to Printer Driver User Guide.

Connecting and Printing 3-23

Printing by AirPrint

AirPrint is a printing function that is included standard in iOS 4.2 and

later products, and Mac OS X 10.7 and later products.

This function enables you to connect and print to any AirPrint compatible

device without installing a printer driver.

To allow the machine to be found when printing by AirPrint, you can set

machine location information in Command Center RX.

For details, refer to the Command Center RX User Guide.

3-24 Connecting and Printing

Status Monitor

The Status Monitor monitors the printer status and provides an ongoing

reporting function.

Accessing the Status Monitor

The Status Monitor also starts up when printing is started.

Exiting the Status Monitor

Use either of the methods listed below to exit the Status Monitor.

•Exit manually:

Click the settings icon and select Exit in the menu to exit the Status

Monitor.

•Exit automatically:

The Status Monitor automatically shuts down after 7 minutes if it is

not being used.

Status Monitor Display

The display of the Status Monitor is as follows.

Quick View State

The status of the printer is displayed using icons. Detailed information is

displayed when the Expand button is clicked.

Detailed information is displayed by clicking on each icon tab.

Note When you activate Status Monitor, check the status below.

•KX Driver is Installed.

•Either Enhanced WSD or EnhancedWSD(SSL) are set to On

in Security section of the Advanced Operation Guide.

Expand button

Alert Tab

Toner Status Tab

Paper Tray Status Tab

Printing Progress Tab

Settings icon

Connecting and Printing 3-25

Printing Progress Tab

The status of the print jobs is displayed.

Select a job on the job list and it can be canceled using the menu

displayed with a right-click.

Paper Tray Status Tab

Information is displayed about the paper in the printer and about the

amount of paper remaining.

Toner Status Tab

The amount of toner remaining is displayed.

Status icon Job list

3-26 Connecting and Printing

Alert Tab

If an error occurs, a notice is displayed using a 3D image and a

message.

Status Monitor Context Menu

The following menu is displayed when the settings icon is clicked.

• Command Center RX

If the printer is connected to a TCP/IP network and has its own IP

address, use a web browser to access the Command Center RX to

modify or confirm the network settings. For more information, refer to

the Command Center RX User Guide.

This menu is not displayed when using USB connection.

• Notification…

This sets the display of the Status Monitor. For details, refer to

Status Monitor Notification Settings on page 3-27.

• www.kyoceradocumentsolutions.com

Open our website.

•Exit

Exits the Status Monitor.

Settings icon

Connecting and Printing 3-27

Status Monitor Notification Settings

The Status Monitor settings and event list details are displayed.

Select whether notification is performed when an error in the event list

occurs.

1Select Enable event notification.

If this setting is set to Off, then the Status Monitor will not start up even

when printing is executed.

2Select an event to use with the text to speech function in Available

events.

3Click Sound file / Text to Speech column.

Click the browse (...) button to notify the event by sound file.

When customizing the message texts to read on the screen aloud,

enter the texts in the text box.

Note The available file format is WAV.

3-28 Connecting and Printing

Energy Saver Function

Low Power Mode

When the set time (factory setting is 1 minute) elapses after the printer is

last used, the printer automatically enters low power mode. The

message display backlight and lights turn off and power consumption is

reduced. This status is referred to as Low Power Mode.

The amount of time of no activity that must pass before Low Power

Mode is activated may be lengthened. For more information refer to Low

Power Timer (Low Power Mode timer timeout time) section of the

Advanced Operation Guide.

If print data is received during Low Power Mode, the message display

lights up and printing starts.

To resume, press [GO]. The printer will be ready to operate within

8 seconds or less.

Note that ambient environmental conditions, such as ventilation, may

cause the machine to respond more slowly.

Sleep

For Europe

When the set time (factory setting is 15 minutes) elapses after the printer

is last used, the printer automatically enters sleep mode. The message

display backlight and lights turn off to minimize power consumption. This

status is referred to as Sleep.

To use the printer, press [GO]. The printer will be ready to operate within

16.5 seconds or less.

For more information about configuring settings, refer to Sleep Timer

(Sleep timer timeout setting) section of the Advanced Operation Guide.

Except for Europe

When the set time (factory setting is 1 minute) elapses after the printer is

last used, the printer automatically enters sleep mode. The message

display backlight and lights turn off to minimize power consumption. This

status is referred to as Sleep.

For more information about configuring settings, refer to Sleep Timer

(Sleep timer timeout setting) section of the Advanced Operation Guide.

There are two sleep modes: Quick Recovery and Energy Saver. The

default setting is Energy Saver mode.

Quick Recovery Mode

The recovery from the sleep mode is faster than when using Energy

Saver mode.

The message display goes off when sleep mode is entered and the

Ready indicator flashes.

The machine recovers quickly when [GO] is pressed. The machine also

automatically recovers and prints when a job is detected.

If print data is received during Sleep, the print job is performed while the

message display remains unlit.

To use the printer, press [GO].

Connecting and Printing 3-29

Note that ambient environmental conditions, such as ventilation, may

cause the machine to respond more slowly.

For more information about configuring settings, refer to Sleep Timer

(Sleep timer timeout setting) section of the Advanced Operation Guide.

Energy Saver Mode

This mode reduces power consumption even more than quick recovery

mode, and allows Sleep mode to be set separately for each function.

To use the printer, press [GO]. The printer will be ready to operate within

16.5 seconds or less.

For more information on Energy Saver settings, refer to Sleep Level Set.

(Sleep level setting) section of the Advanced Operation Guide.

If the Low Power Timer is equal to the Sleep Timer, a Sleep mode is

preceded.

3-30 Connecting and Printing

Maintenance 4-1

4 Maintenance

This chapter explains how to replace the toner container and clean the

printer.

General Information 4-2

Toner Container Replacement 4-2

Cleaning the Printer 4-6

Prolonged Non-Use and Moving of the Printer 4-9

4-2 Maintenance

General Information

This chapter describes basic maintenance tasks you can perform for the

printer. You can replace the toner container according to the printer's

display.

Also, the internal parts need periodic cleaning.

Toner Container Replacement

The message identifies the toner status at two stages of toner usage.

•When the printer becomes low on toner, the message Toner low is

displayed. Note the replacement is not always necessary at this

stage.

•If you ignore the above status and continue printing, the message

Replace toner

is displayed just before the toner is used up. The

toner container must then be replaced immediately.

In either case, replace the toner container.

Frequency of Toner Container Replacement

Assuming an average toner coverage of 5 % and EcoPrint mode turned

off, the toner container will need replacing approximately once every

7,200 pages.

You can print a status page to check how much toner remains in the

toner container. The Toner Gauge in the consumables status section on

the status page shows a progress bar, which roughly represents how

much toner is left in the toner container.

Starter Toner Container

The toner container packed with the new printer is a starter toner

container. The starter toner container lasts an average of 2,300 pages.

Toner Kits

For best results, we recommend that you only use genuine Kyocera

Parts and Supplies.

A new toner kit contains the following items:

•Toner Container

•Plastic waste bag for old toner container

•Installation Guide

Note Information Collection on Memory Chips - The memory chip

attached to the toner container is designed to improve

convenience for the end user; to support the recycling operation of

empty toner containers; and to gather information to support new

product planning and development. The information gathered is

anonymous - it cannot be associated to any specific individual and

the data is intended to be used anonymously.

Note Do not remove the toner container from the carton until you

are ready to install it in the printer.

Maintenance 4-3

Replacing the Toner Container

This section explains how to replace the toner container.

1Open the top cover.

2Turn the lock lever to the unlock position. Push the lock lever to the

position marked by the arrow and pull out the toner container.

CAUTION Do not attempt to incinerate parts which contain

toner. Dangerous sparks may cause burns.

IMPORTANT During toner container replacement, temporarily move

storage media and computer supplies (such as floppy disks) away

from the toner container. This is to avoid damaging media by the

magnetism of toner.

IMPORTANT Kyocera Document Solutions Inc. is not liable against

any damages or problems arising from the use of toner containers other

than those designated as original Kyocera toner containers. For optimum

performance, it is also recommended to use only the Kyocera toner

containers which are specifically intended for use in your country or

region. If the toner container for another destinations is installed, the

printer will stop printing.

Note You do not have to turn printer power off before starting

the replacement. Any data that may be processing in the printer

will be deleted if you turn the printer power off.

Note Put the old toner container in the plastic bag (supplied

with the new toner kit) and discard it later according to the local

code or regulations for waste disposal.

4-4 Maintenance

3Take the new toner container out of the toner kit. Shake the new

toner container at least 5 times as shown in the figure in order to

distribute the toner evenly inside the container.

4Remove the label from the toner container.

5Install the new toner container in the printer. Push firmly on the top of

the container at the positions marked PUSH, until you hear a click.

Maintenance 4-5

6Turn the lock lever to the lock position.

7Close the top cover.

Maintenance Kit Replacement

When the machine prints 100,000 pages, a message is displayed

indicating that the maintenance kit should be replaced. The maintenance

kit must then be replaced immediately.

To replace the maintenance kit, contact your service technician.

IMPORTANT When the waste toner in the drum unit is almost full,

Warning waste toner box is displayed. Replace the maintenance

kit.

4-6 Maintenance

Cleaning the Printer

To avoid print quality problems, the interior of the printer must be

cleaned with every toner container replacement.

1Open the top cover and front cover.

2Lift the developer unit together with the toner container out of the

printer.

3Remove the drum unit from the printer by holding the green levers

with both hands.

Developer

Unit

Drum

Unit

Note The drum unit is sensitive to light. Never expose the

drum unit to light for more than five minutes.

Maintenance 4-7

4Place the drum unit flat on a clean, level surface.

5Use a clean, lint free cloth to clean dust and dirt away from the metal

registration roller.

6On the drum unit, slide the charger cleaner (green) back and forth 2

or 3 times to clean the charger wire, then return it to its original

position (CLEANER HOME POSITION).

7When cleaning is complete, return the drum unit to the original

position.

IMPORTANT Do not place the drum unit on end.

IMPORTANT Take care not to touch the transfer roller (black)

during cleaning.

IMPORTANT Remove the fixing tape on the charger cleaner in

case of the first cleaning.

After cleaning, make sure you restore the charger cleaner to its

home position.

4-8 Maintenance

8Return the developer unit to its position, aligning the guides at both

ends with the slots in the printer. Then, close the front cover and top

cover.

9Use a lint free cloth to clean dust and dirt away from the vent on the

left and the right side of the machine.

Vent

Maintenance 4-9

Prolonged Non-Use and Moving of the Printer

Prolonged Non-use

If you ever leave the printer unused for a long period of time, remove the

power cord from the wall outlet.

We recommend you consult with your dealer about the additional actions

you should take to avoid possible damage that may occur when the

printer is used next time.

Moving the Printer

When you move the printer:

•Move it gently.

•Keep it as level as possible to avoid spilling toner inside the printer.

•Be sure to consult a service technician before attempting long

distance transportation of the printer.

WARNING If you ship the printer, remove and pack the

developer unit and drum unit in a plastic bag and ship them

separately from the printer.

4-10 Maintenance

Troubleshooting 5-1

5 Troubleshooting

This chapter explains how to handle printer problems, understand error

messages, and clear paper jams.

General Guidelines 5-2

Print Quality Problems 5-3

Error Messages 5-5

Ready, Data, and Attention Indicators 5-9

Clearing Paper Jams 5-10

5-2 Troubleshooting

General Guidelines

The table below provides basic solutions for problems you may

encounter with the printer. We suggest you consult this table to

troubleshoot the problems before calling for service repairs.

Tips

Printer problems may be solved easily by following the tips below. When

you have encountered a problem that cannot be solved following the

guidelines above, try the following:

•Restart the computer you are using to send print jobs to the printer.

•Obtain and use the latest version of the printer driver. The latest

versions of printer drivers and utilities are available at:

http://www.kyoceradocumentsolutions.com.

•Make sure that the procedures for printing are correctly followed in

the application software. Consult the documentation supplied with

the application software.

Symptom Check Items Corrective Actions

Print quality is poor. – Select half speed mode using the printer driver.

Refer to Print Quality Problems on page 5-3.

Text is missing on the

Windows test page.

– This is a problem specific to the Windows OS. It is

not a printer problem. It does not affect print quality.

Paper is jammed. – Refer to Clearing Paper Jams on page 5-10.

Nothing lights on the

operation panel even

when power is turned on

and the fan makes no

noise.

Check the power cord is property

plugged into power outlet.

Connect both ends of the power cord securely. Try

replacing the power cord. Refer to Installation Guide

for more information.

Check the power switch is in the

On ( | ) position.

Refer to the Installation Guide for more information.

The printer prints a status

page but data from the

computer is not being

printed.

Check program files and application

software.

Try printing another file or using another print

command. If the problem occurs with a specific file or

application, check the printer settings for that

application.

Check the interface cable. Connect both ends of the interface cable securely.

Try replacing the printer cable. Refer to the

Installation Guide for more information.

Vapor is emitted near the

top tray.

Check if the temperature is low near

the location of the printer, or if the

paper that is being used has been

exposed to humidity.

Depending on the operating environment of the

printer and the condition of the paper, heat

generated during printing can evaporate water

moisture in the printed paper, emitting vapor from the

printer. In this case, printing can be continued

without any problem.

To correct this, increase the temperature in the room,

and use paper that has been stored in a dry place.

Troubleshooting 5-3

Print Quality Problems

The tables and diagrams in the following sections define print quality

problems and the corrective action you can conduct to solve the

problems. Some solutions may require cleaning or replacing parts of the

printer.

If the suggested corrective action will not solve the problem, call for

service representative.

Printed Results Corrective Action

Completely blank printout Check the toner container.

Open the front cover and check that the toner container is correctly

installed in the printer. Refer to Toner Container Replacement on

page 4-2.

Full single-color printout Contact your service representative.

Dropouts, stray dots Drum or developer unit may be damaged. If the problem is not solved

even after printing several pages, call for service representative.

Vertical streaks Check the toner container and if necessary replace. Refer to Toner

Container Replacement on page 4-2.

Clean the charger wire. Refer to Cleaning the Printer on page 4-6.

Check the charger cleaner of the drum unit is in its original position.

Refer to Cleaning the Printer on page 4-6.

5-4 Troubleshooting

Faint or blurred printing Check the toner container and if necessary replace. Refer to Toner

Container Replacement on page 4-2.

Clean the charger wire. Refer to Cleaning the Printer on page 4-6.

Gray background Check the toner container and if necessary replace. Refer to Toner

Container Replacement on page 4-2.

Check the developer unit and drum unit are installed correctly. Refer

to Cleaning the Printer on page 4-6.

Dirt on the top edge or back of the

paper

If the problem is not solved even after printing several pages, clean

the registration roller. Refer to Cleaning the Printer on page 4-6.

If the problem is not solved after cleaning, call for service

representative.

Printing incomplete or out of position Check that the printing settings are correct in the application software

and the printer driver.

Check whether the problem is being caused by a PRESCRIBE

command error. If the problem occurs only with a specific file or

program, the most likely cause is an error in a parameter to a

command or command syntax.

Printed Results Corrective Action

Troubleshooting 5-5

Error Messages

The following table lists errors and maintenance messages that you can

be dealt with by yourself.

If Call service or Error.Power off. is displayed, turn off the

printer then turn it back on to see if the printer has recovered. If the

printer has not recovered, turn off the printer, disconnect the power cord,

and contact your service representative or authorized service center.

Some errors cause the alarm to sound. To stop the alarm, press

[Cancel].

Message Corrective Action

Add paper MP Tray

The paper has run out in the paper source displayed. Supply paper according to the

paper source displayed (paper cassettes, MP tray, or optional paper feeders).This

message is displayed alternately with messages indicating the printer status, such as,

Ready, Please wait, and Processing.

Call service

F###

F### represents a controller error (#=0, 1, 2, ...). Call for service representative. The

printer does not operate when this message is displayed.

Call service

# # #

:0123456

#### represents a mechanical error (#=0, 1, 2, ...). Call for service representative. The

printer does not operate when this message is displayed. The total number of pages

printed is also indicated, e.g. 0123456.

Canceling data

Displayed when data is being canceled.

Cassette # not loaded

The corresponding paper cassette is not installed. Install the cassette. The cassette

number can be 1 (topmost) to 4 (bottom).

Close top cover

The top cover of the printer is open. Close the printer top cover.

Device busy

This message is displayed when Remove Device was selected while a USB flash

memory was being used.

The previous screen is displayed again 1 or 2 seconds.

Duplex disabled

Press GO

You attempted to print with a paper size and paper type that cannot be used for duplex

printing. Press [GO] to print onto one-side of the paper only.

You can select an alternative paper size and type by pressing the U or V. You can also

press [MENU] and change the tray setting inside the menu, which will automatically

cancel the error and output resumes. At the same time [ATTENTION] indicator will light

up and [READY] indicator will start flashing.

Error.Power off.

F###

Turn the power switch off and then back on again. If this message still remains, turn the

power switch off, and contact your service representative or authorized service center.

Error.Power off.

F000

The printer controller and operation panel cannot exchange data. Turn the printer off

and unplug it from the mains power supply. Then contact your service representative or

authorized service center. See the back page of this manual for the relevant phone

numbers.

Install MK

Replace Maintenance Kit which is displayed on the message display. Replacement of

the maintenance kit is necessary at every 100,000 pages of printing and requires

professional servicing. Contact your service technician.

5-6 Troubleshooting

KPDL error ##

Press GO

Current print processing cannot continue because of occurrence of KPDL error which

is categorized by ##. To print out an error report, display >>Error Report from the

menu system, and select On. Press [GO] to resume printing. You can abandon printing

by pressing [Cancel].

If Auto Error Clear is set to On, printing will be automatically resumed after a

preset period of time.

Load Cassette #

(A4)

(PLAIN)

The paper cassette matching the paper size and paper type of the print job is empty.

Load paper into the paper cassette as displayed in place of #. Press [GO] to resume

printing.

If you want to print from a different paper source, press U or V to display Use

alternative? and you can change the source for paper feeding. After selecting a

paper source and pressing [MENU], Paper Settings > appears. By pressing the

U, the paper type settings menu appears. After setting the correct paper type, press

[OK] and printing starts.

Load MP Tray

(A4)

(PLAIN)

There is no paper cassette installed in the printer that matches the paper size and

paper type of the print job. Set paper in the MP tray. Press [GO] to resume printing.

(Note that feeding the paper having a paper size which does not match the current

paper size from the MP tray can cause paper jam.)

If you want to print from a different paper source, press U or V to display Use

alternative? and you can change the source for paper feeding. After selecting a

paper source and pressing [MENU], Paper Settings > appears. By pressing the

U, the paper type settings menu appears. After setting the correct paper type, press

[OK] and printing starts.

Low security

This message is displayed when Low was selected in Security Level.

Memory overflow

Press GO

The total amount of data received by the printer exceeds the printer’s internal memory.

Try adding more memory. Press [GO] to resume printing. You can abandon printing by

pressing [Cancel].

If Auto Error Clear is set to On, printing will be automatically resumed after a

preset period of time.

Missing

developer unit

The developer unitunit or the toner container is either not installed or incorrectly

inserted. Insert the developer unitunit or the toner container securely.

No multi copies

Press GO

Multiple copies cannot be printed because the RAM disk is disabled is not installed.

There is no available RAM disk space. Delete unnecessary files. Press [GO] to print

error report.

Paper jam

#####################

A paper jam has occurred. The location of the paper jam is indicated in place of the #’s.

For details, refer to Clearing Paper Jams on page 5-10.

Paper path error

When one or more optional feeders are installed, this message will appear if any of the

paper feeders or the printer cassette upper than the selected one is not properly

closed.

Print overrun

Press GO

The print job transferred to the printer was too complex to print on a page. Press [GO]

to resume printing. (A page break may be automatically inserted in some places.)

You can abandon printing by pressing [Cancel].

If Auto Error Clear is set to On, printing will be automatically resumed after a

preset period of time.

RAM disk error ##

Press GO

A RAM disk error has occurred. Look at the error code given in place of ## and refer to

Storage Error Codes on page 5-8. To ignore the RAM disk error, press [GO].

Message Corrective Action

Troubleshooting 5-7

Replace toner

Toner has run out in the toner container. Replace the toner container using a new toner

kit. The printer does not operate when this message is displayed.

Toner low

Replace the toner container using a new toner kit.

Unknown toner

installed

Displayed when the installed toner is not the original Kyocera product. Install original

Kyocera toner.

Unknown toner PC

This message is displayed if the installed toner container's regional specification does

not match the printer's. The printer will stop printing.

Use only the Kyocera toner containers which are specifically intended for use in your

country or region.

USB memory error ##

Press GO

An error has occurred in the USB flash memory. Look at the error code given in place

of ## and refer to USB Flash Memory Errors on page 5-8. To return the printer to the

print-ready status, press [GO].

Use alternative?

Cassette 1

When the cassette does not contain any paper that matches the print data (paper size

and type), this message allows you to specify an alternative cassette to use instead. A

paper source number is only displayed when an optional paper feeder is installed. To

print from a different paper source, refer to Paper Feed Mode (Setting the paper feed

source) section in the Advanced Operation Guide.

Warning Waste

toner box

The waste toner in the drum unit is almost full. Replace the maintenance kit.

Wrong ID

The ID or Password entered for the Security or Administrator function is not correct.

Check the ID or Password.

For more information, refer to Security section and Admin (Administrator settings)

section in the Advanced Operation Guide.

Wrong Password

The password does not match the password set. Enter the correct password. For more

information, refer to Security section and Admin (Administrator settings) section in the

Advanced Operation Guide.

Message Corrective Action

5-8 Troubleshooting

Storage Error Codes

USB Flash Memory Errors

RAM Disk Errors

Code Meaning

01 The amount of data that can be saved at once has been exceeded. Split the

large file into multiple smaller files.

The USB flash memory is write protected. Remove the write protection.

The USB flash memory is broken.

Even if the problem is not solved, format the USB flash memory with the

device or use the new USB flash memory compatible with the printer.

04 There is no available space. Delete unnecessary files, etc., in order to free up

space.

Code Meaning

01 Format error. Try turning the power off and on again.

02 RAM disk mode is Off. Turn RAM disk mode On from the operation panel.

04 No disk space. Purge unnecessary files.

05 Specified file is not on disk.

06 Insufficient printer memory to support the RAM disk system. Expand printer

memory.

Troubleshooting 5-9

Ready, Data, and Attention Indicators

The following indicators light during normal operation and whenever the

printer needs attention. Depending on the status of lighting, each

indicator has the following meaning:

Indicator Description

Flashing. Indicates an error that you can resolve. Refer to

Error Messages on page 5-5.

On. Indicates that the printer is ready. The printer prints the

data it receives.

Off. [Cancel] was pressed during Ready is displayed.

Data can be received but will not be printed. To resume

printing, press [Cancel] again.

Printing is canceling.

Also, indicates when paper jam occurred, toner has run

out, cover is open, and so on.

Flashing. Indicates that a data is being received.

On. Indicates either that data received is being processed

before printing starts, or that data received is being written

to or read from a RAM disk or USB flash memory.

Flashing. Indicates that the printer is ready to print when

Please wait is displayed. Also indicates that the

corresponding paper cassette is not installed.

Indicates that the printer requires maintenance such as

adding paper, cleaning the printer, replacement of

maintenance kit, preparing the toner container.

On. Indicates when paper jam occurred, toner has run out,

cover is open, and so on. If the message includes Press

GO, press [GO] to resume printing.

The ID or Password entered for the Security or

Administrator is not correct. Check the ID or Password, and

enter the correct ID or password.

5-10 Troubleshooting

Clearing Paper Jams

If paper jams in the paper transport system, or no paper sheets are fed

at all, the Paper jam message appears and the location of the paper

jam (the component where the paper jam has occurred) is also

indicated. Status Monitor or Command Center RX can indicate the

location of the paper jam (the component where the paper jam has

occurred). Remove the paper jam. After removing the paper jam, the

printer will resume printing.

Possible Paper Jam Locations

The figure below shows the printer's paper paths including the optional

paper feeder. The locations where paper jams might occur are also

shown here, with each location explained in the table below. Paper jams

can occur in more than one component on the paper paths.

Paper jam message Paper jam location Description Reference page

Paper jam

MP Tray

A Paper jam at the MP tray. page 5-12

Paper jam

Cassette 1

B Paper jam at the paper cassettes.

The cassette number can be 1.

page 5-13

Paper jam

Duplexer

C Paper jam inside the duplexer. page 5-14

Troubleshooting 5-11

General Considerations for Clearing Jams

Bear in mind the following considerations when attempting paper jam

removal:

•If paper jams occur frequently, try using a different type of paper,

replace the paper with paper from another ream, or flip the paper

stack over. The printer may have problems if paper jams recur after

the paper is replaced.

•Whether or not the jammed pages are reproduced normally after

printing is resumed, depends on the location of the paper jam.

Paper jam

Printer

D Paper jam inside the printer. page 5-15

Paper jam

Rear Cover

E Paper jam at the rear cover. page 5-17

Paper jam message Paper jam location Description Reference page

CAUTION When pulling the paper, pull it gently so as not

to tear it. Torn pieces of paper are difficult to remove and

may be easily overlooked, deterring the paper jam recovery.

5-12 Troubleshooting

MP Tray

1Remove the paper jammed at the MP tray.

2Reload the MP tray. Open and close the top cover to clear the error

and the printer warms up and resumes printing.

IMPORTANT Do not try to remove paper that has already been

partially fed. Proceed to Inside the Printer on page 5-15.

Troubleshooting 5-13

Paper Cassette/Paper Feeder

1Pull out the cassette or optional paper feeder.

2Remove any partially fed paper.

3Push the cassette back in securely. The printer warms up and

resumes printing.

IMPORTANT Do not try to remove paper that has already been

partially fed. Proceed to Inside the Printer on page 5-15.

Note Check to see if paper is loaded correctly. If not, reload

the paper.

5-14 Troubleshooting

Duplexer

Paper is jammed in the duplexer. Remove the jammed paper using the

procedure given below.

1Pull the paper cassette all the way out of the printer.

2Open the duplexer’s cover in front of the printer and remove any

jammed paper.

Open the duplexer’s cover at the rear of the printer and remove any

jammed paper.

3Push the cassette back in securely, and open and close the top

cover to clear the error. The printer warms up and resumes printing.

Troubleshooting 5-15

Inside the Printer

1Pull the paper cassette all the way out of the printer. Remove any

partially fed paper.

2Open the top cover and front cover, and lift the developer unit

together with the toner container out of the printer.

3Remove the drum unit from the printer by holding the green levers

with both hands.

4If the jammed paper appears to be pinched by rollers, pull it along

the normal running direction of the paper.

IMPORTANT Do not try to remove paper that has already been

partially fed. Proceed to step 2.

CAUTION The fuser unit inside the printer is hot. Do not

touch it, as it may result in burn injury.

Note The drum is sensitive to light. Never expose the drum

unit to light for more than five minutes.

5-16 Troubleshooting

5Return the drum unit to its position, aligning the guides at both ends

with the slots in the printer.

6Insert the developer unit together with the toner container, back into

the machine. Close the top cover and the front cover. The printer

warms up and resumes printing.

Troubleshooting 5-17

Rear Cover

1Open the rear cover and remove the jammed paper by pulling it out.

If the paper is jammed inside the fuser unit, open the fuser cover and

remove the paper by pulling it out.

2Close the rear cover, and open and close the top cover to clear the

error. The printer warms up and resumes printing.

CAUTION The fuser unit inside the printer is hot. Do not

touch it, as it may result in burn injury.

5-18 Troubleshooting

Appendix 6-1

6 Appendix

This section lists the following information of this printer.

Specifications 6-2

Environmental Standard Requirements 6-4

6-2 Appendix

Specifications

Note These specifications are subject to change without notice.

Item Description

Type Desktop

Printing Method Electrophotography, laser scan

Paper Weight Cassette 60 to 120 g/m² (Duplex: 60 to 105 g/m²)

MP Tray 60 to 220 g/m²

Paper Type Cassette Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color (Colour),

Prepunched, High Quality, Custom 1 to 8

MP Tray Plain, Transparency, Preprinted, Labels, Bond, Recycled, Rough, Vellum,

Letterhead, Color (Colour), Prepunched, Envelope, Cardstock, Thick paper,

High Quality, Custom 1 to 8

Paper Size Cassette Envelope C5, Executive, Letter, Legal , A4, B5, A5, A6, ISO B5, Custom,

Oficio II, 216 × 340 mm, 16K, Statement, Folio

Paper Feeder Envelope C5, Executive, Letter, Legal , A4, B5, A5, ISO B5, Custom, Oficio II,

216 × 340 mm, 16K, Statement, Folio

MP Tray Envelope Monarch, Envelope #10, Envelope DL, Envelope C5, Executive,

Letter, Legal, A4, B5, A5, A6, B6, Envelope #9, Envelope #6, ISO B5, Custom,

Hagaki, Oufuku Hagaki, Oficio II, 216 × 340 mm, 16K, Statement, Folio,

Youkei 2, Youkei 4

Printing Speed Simplex A4/Letter: 35 ppm/37 ppm

A5: 17 ppm

Duplex A4/Letter: 19 ppm/20 ppm

First Print Time (A4, feed from

Cassette)

8 seconds or less

Warm-up Time

(22°C/71.6°F,

60 %RH)

Power on 16.5 seconds or less

Sleep 16.5 seconds or less

Paper Capacity Cassette (1 to 3) 250 sheets (80 g/m², 11 × 8 1/2"/A4 or smaller)

MP Tray 50 sheets (80 g/m², 11 × 8 1/2"/A4 or smaller)

Output Tray

Capacity

Simplex 250 sheets (80 g/m²)

Duplex 200 sheets (80 g/m²)

Continuous printing 1 to 999 sheets

Resolution Fine 1200 mode, Fast 1200 mode, 600 dpi, 300 dpi

Operating

Environment

Temperature 10 to 32.5°C/50 to 90.5°F

Humidity 15 to 80 %

Altitude 2,500 m/8,202 ft maximum

Brightness 1,500 lux maximum

Supported OS Microsoft Windows 2000/XP/Vista/7/8, Windows Server 2003/2008/2012 R2

Mac OS X 10.5 or later

Appendix 6-3

Interface USB USB Interface: 1

USB Memory Slot: 1

Network Network Interface: 1 (10 BASE-T/100 BASE-TX/1000BASE-T)

Option eKUIO slot: 1

PDL PRESCRIBE

Emulation PCL 6, KPDL, KPDL (AUTO), Line Printer, IBM Proprinter, EPSON LQ-850

Memory Standard 256 MB

Maximum 1280 MB

Dimension (W × D × H) 375 × 393 × 267 mm

14 3/4 × 15 1/2 × 10 1/2"

Weight (without toner container) 12 kg/26.5 lb

Power Requirements 120 V AC, 60 Hz, 8.0 A/220 to 240 V AC, 50/60 Hz, 4.2 A

Power

Consumption

Maximum 931 W

During printing 519 W (U.S.A./Canada), 499 W (European countries)

During standby 10.6 W (U.S.A./Canada), 11 W (European countries) when EcoFuser is On.

64.2 W (U.S.A./Canada), 61.8 W (European countries) when EcoFuser is Off.

Sleep mode 2.9 W (U.S.A./Canada), 2.5 W (European countries)

Power off 0.1 W or less

Options Expanded memory, Paper Feeder (250-sheet × 2)

Item Description

6-4 Appendix

Environmental Standard Requirements

This machine conforms to the following environmental standard

requirements.

•Time for switching to Sleep mode (default):

15 minutes (For Europe), 1 minute (Except for Europe)

•Time for switching to Low power mode (default): 1 minute

•Duplex Printing: Standard Equipment

•Durable paper for feeding: Paper made of 100 % recycled paper

Note Contact your dealer or service representative for recommended

paper types.

Index-1

Index

Cassette

loading paper ............................................................2-2

Charger cleaner ...............................................................4-7

Cleaning

charger wire ..............................................................4-7

printer .......................................................................4-6

registration roller .......................................................4-7

Clearing paper jams

duplexer ..................................................................5-14

inside the printer .....................................................5-15

MP tray ...................................................................5-12

paper cassette ........................................................5-13

paper feeder ...........................................................5-13

rear cover section ...................................................5-17

Command Center RX ......................................................3-7

Components

at the front of the printer ...........................................1-2

at the rear of the printer ............................................1-2

Connection

power cord ................................................................3-3

USB cable .................................................................3-2

Conventions in this guide ................................................ xxiii

Developer unit

clearing paper jams ................................................5-15

Drum unit

clearing paper jams ................................................5-15

maintenance .............................................................4-6

Duplexer

clearing paper jams ................................................5-14

Environmental standard requirements .............................6-4

Error messages

of RAM disk ..............................................................5-8

of USB flash memory ................................................5-8

tabled, with corrective actions ..................................5-5

Express mode

installation method .................................................. 3-14

Front cover

components ..............................................................1-2

Fuser unit

clearing paper jams ................................................5-17

General problems

troubleshooting .........................................................5-2

Inside the printer

clearing paper jams ................................................5-15

Installation method

custom mode ..........................................................3-16

express mode .........................................................3-14

Installation precautions ...................................................xviii

Installing the printer driver ..............................................3-14

Mac OS ...................................................................3-18

Windows PC ...........................................................3-14

Loading paper

Cassette ....................................................................2-2

MP tray .....................................................................2-5

Lock lever

toner container ..........................................................4-3

Low Power Mode ...........................................................3-28

Machine parts ...................................................................1-1

Maintenance

Toner container replacement, cleaning .....................4-1

Moving printer ..................................................................4-9

MP tray

clearing paper jams ................................................5-12

components ..............................................................1-2

loading paper ............................................................2-5

Names

Operation panel ........................................................1-3

Operation panel

components ..............................................................1-2

indicators, keys, overview .........................................1-3

Optional interface slot cover

components ..............................................................1-2

Paper Cassette

components ..............................................................1-2

Paper cassette

clearing paper jams ................................................5-13

Paper feeder

clearing paper jams ................................................5-13

Index-2

Paper gauge .....................................................................2-4

Paper guides ....................................................................2-5

Paper length guide ...........................................................2-3

Paper stopper

components ..............................................................1-2

Possible paper jam locations .........................................5-10

Power cord

connection .................................................................3-3

Power cord connector

components ..............................................................1-2

Power switch

components ..............................................................1-2

Preparing paper ...............................................................2-2

Application software ................................................3-22

Printing from Application Software .................................3-22

Print quality problems

troubleshooting .........................................................5-3

Prolonged non-use ...........................................................4-9

Rear cover

components ..............................................................1-2

Rear cover section

clearing paper jams .................................................5-17

Registration roller

cleaning .....................................................................4-7

Replacement

toner container .................................................. 4-2, 4-3

Replacing toner container ................................................4-3

Right cover

components ..............................................................1-2

Sleep ..............................................................................3-28

Energy Saver Mode ................................................3-29

Quick Recovery Mode .............................................3-28

Specifications ...................................................................6-2

Environmental specifications ....................................6-4

Starter container

toner container ..........................................................4-2

Subtray

components ..............................................................1-2

Tips ...................................................................................5-2

Toner container

how to replace ...........................................................4-3

replacement ..............................................................4-2

Toner kit

toner container, plastic waste bag, installation guide 4-2

Top cover

components ..............................................................1-2

Top tra y

components ..............................................................1-2

Troubleshooting ...............................................................5-1

general problems ......................................................5-2

print quality problems ................................................5-3

Turning on the power ....................................................... 3-3

USB cable

connection ................................................................ 3-2

USB interface connector

components .............................................................. 1-2

We recommend the use of our own brand supplies.

We will not be liable for any damage caused by the use of third party supplies in this machine.

KYOCERA Document Solutions America, Inc.

Headquarters

225 Sand Road,

Fairfield, New Jersey 07004-0008, USA

Phone: +1-973-808-8444

Fax: +1-973-882-6000

Latin America

8240 NW 52nd Terrace Dawson Building, Suite 100

Miami, Florida 33166, USA

Phone: +1-305-421-6640

Fax: +1-305-421-6666

KYOCERA Document Solutions Canada, Ltd.

6120 Kestrel Rd., Mississauga, ON L5T 1S8,

Canada

Phone: +1-905-670-4425

Fax: +1-905-670-8116

KYOCERA Document Solutions

Mexico, S.A. de C.V.

Calle Arquimedes No. 130, 4 Piso, Colonia Polanco

Chapultepec, Delegacion Miguel Hidalgo,

Distrito Federal, C.P. 11560, México

Phone: +52-555-383-2741

Fax: +52-555-383-7804

KYOCERA Document Solutions Brazil, Ltda.

Alameda África, 545, Pólo Empresarial Consbrás,

Tamboré, Santana de Parnaíba-SP, CEP 06543-306,

Brazil

Phone: +55-11-4195-8496

Fax: +55-11-4195-6167

KYOCERA Document Solutions

Australia Pty. Ltd.

Level 3, 6-10 Talavera Road North Ryde N.S.W, 2113,

Australia

Phone: +61-2-9888-9999

Fax: +61-2-9888-9588

KYOCERA Document Solutions

New Zealand Ltd.

Ground Floor, 19 Byron Avenue, Takapuna, Auckland,

New Zealand

Phone: +64-9-415-4517

Fax: +64-9-415-4597

KYOCERA Document Solutions Asia Limited

16/F.,Mita Centre, 552-566, Castle Peak Road

Tsuenwan, NT, Hong Kong

Phone: +852-2610-2181

Fax: +852-2610-2063

KYOCERA Document Solutions

(China) Corporation

8F, No. 288 Nanjing Road West, Huangpu District,

Shanghai,200003, China

Phone: +86-21-5301-1777

Fax: +86-21-5302-8300

KYOCERA Document Solutions

(Thailand) Corp., Ltd.

335 Ratchadapisek Road, Bangsue, Bangkok 10800,

Thailand

Phone: +66-2-586-0333

Fax: +66-2-586-0278

KYOCERA Document Solutions

Singapore Pte. Ltd.

12 Tai Seng Street #04-01A,

Luxasia Building, Singapore 534118

Phone: +65-6741-8733

Fax: +65-6748-3788

KYOCERA Document Solutions

Hong Kong Limited

16/F.,Mita Centre, 552-566, Castle Peak Road

Tsuenwan, NT, Hong Kong

Phone: +852-3582-4000

Fax: +852-3185-1399

KYOCERA Document Solutions

Taiwan Corporation

6F., No.37, Sec. 3, Minquan E. Rd.,

Zhongshan Dist., Taipei 104, Taiwan R.O.C.

Phone: +886-2-2507-6709

Fax: +886-2-2507-8432

KYOCERA Document Solutions Korea Co., Ltd.

18F, Kangnam bldg, 1321-1,

Seocho-Dong, Seocho-Gu, Seoul, Korea

Phone: +822-6933-4050

Fax: +822-747-0084

KYOCERA Document Solutions

India Private Limited

First Floor, ORCHID CENTRE

Sector-53, Golf Course Road, Gurgaon 122 002,

India

Phone: +91-0124-4671000

Fax: +91-0124-4671001

KYOCERA Document Solutions Europe B.V.

Bloemlaan 4, 2132 NP Hoofddorp,

The Netherlands

Phone: +31-20-654-0000

Fax: +31-20-653-1256

KYOCERA Document Solutions Nederland B.V.

Beechavenue 25, 1119 RA Schiphol-Rijk,

The Netherlands

Phone: +31-20-5877200

Fax: +31-20-5877260

KYOCERA Document Solutions (U.K.) Limited

Eldon Court, 75-77 London Road,

Reading, Berkshire RG1 5BS,

United Kingdom

Phone: +44-118-931-1500

Fax: +44-118-931-1108

KYOCERA Document Solutions Italia S.p.A.

Via Verdi, 89/91 20063 Cernusco s/N.(MI),

Italy

Phone: +39-02-921791

Fax: +39-02-92179-600

KYOCERA Document Solutions Belgium N.V.

Sint-Martinusweg 199-201 1930 Zaventem,

Belgium

Phone: +32-2-7209270

Fax: +32-2-7208748

KYOCERA Document Solutions France S.A.S.

Espace Technologique de St Aubin

Route de I’Orme 91195 Gif-sur-Yvette CEDEX,

France

Phone: +33-1-69852600

Fax: +33-1-69853409

KYOCERA Document Solutions Espana, S.A.

Edificio Kyocera, Avda. de Manacor No.2,

28290 Las Matas (Madrid), Spain

Phone: +34-91-6318392

Fax: +34-91-6318219

KYOCERA Document Solutions Finland Oy

Atomitie 5C, 00370 Helsinki,

Finland

Phone: +358-9-47805200

Fax: +358-9-47805390

KYOCERA Document Solutions

Europe B.V., Amsterdam (NL) Zürich Branch

Hohlstrasse 614, 8048 Zürich,

Switzerland

Phone: +41-44-9084949

Fax: +41-44-9084950

is a trademark of KYOCERA Corporation

KYOCERA Document Solutions

Deutschland GmbH

Otto-Hahn-Strasse 12, 40670 Meerbusch,

Germany

Phone: +49-2159-9180

Fax: +49-2159-918100

KYOCERA Document Solutions Austria GmbH

Eduard-Kittenberger-Gasse 95, 1230 Vienna,

Austria

Phone: +43-1-863380

Fax: +43-1-86338-400

KYOCERA Document Solutions Nordic AB

Esbogatan 16B 164 75 Kista, Sweden

Phone: +46-8-546-550-00

Fax: +46-8-546-550-10

KYOCERA Document Solutions Norge Nuf

Postboks 150 Oppsal, 0619 Oslo,

Norway

Phone: +47-22-62-73-00

Fax: +47-22-62-72-00

KYOCERA Document Solutions Danmark A/S

Ejby Industrivej 60, DK-2600 Glostrup,

Denmark

Phone: +45-70223880

Fax: +45-45765850

KYOCERA Document Solutions Portugal Lda.

Rua do Centro Cultural, 41 (Alvalade) 1700-106 Lisboa,

Portugal

Phone: +351-21-843-6780

Fax: +351-21-849-3312

KYOCERA Document Solutions

South Africa (Pty) Ltd.

KYOCERA House, Hertford Office Park,

90 Bekker Road (Cnr. Allandale), Midrand, South Africa.

Phone: +27-11-540-2600

Fax: +27-11-466-3050

KYOCERA Document Solutions Russia LLC

Botanichesky pereulok 5, Moscow, 129090,

Russia

Phone: +7(495)741-0004

Fax: +7(495)741-0018

KYOCERA Document Solutions Middle East

Dubai Internet City, Bldg. 17,

Office 157 P.O. Box 500817, Dubai,

United Arab Emirates

Phone: +971-04-433-0412

KYOCERA Document Solutions Inc.

2-28, 1-chome, Tamatsukuri, Chuo-ku

Osaka 540-8585, Japan

Phone: +81-6-6764-3555

http://www.kyoceradocumentsolutions.com

Rev1.0 2014.7

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