LG Electronics USA C375 Cellular/PCS GSM Phone with WLAN and Bluetooth User Manual
LG Electronics USA Cellular/PCS GSM Phone with WLAN and Bluetooth
Users Manual

Part 15.21 statement
" Change or Modifications that are not expressly approved by the manufacturer could void
the user's authority to operate the equipment. “
Part 15.105 statement
This equipment has been tested and found to comply with the limits for a class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device is not intended for sale in the USA.



+IXXMRKXS/RS[=SYV4LSRI
)EVTMIGI
7IRHOI]
(MEPWETLSRIRYQFIV
ERHERW[IVWEGEPP
-RWXERHF]QSHI
7LS[WXLILMWXSV]
SJGEPPW
%PTLERYQIVMGOI]W
-RWXERHF]QSHI
-RTYXRYQFIVWXS
HMEP
,SPHHS[R
-RXIVREXMSREP
GEPPW
'SRRIGXZSMGI
QEMPGIRXVI
XS 7TIIH
HMEPW
,SPHXLIOI]
HS[RXSKS
7MPIRXQSHI
-RIHMXMRKQSHI
)RXIV
RYQFIVWGLEVEGXIVW
0SGOOI]
/I]PSGOEXER]WGVIIR
PSRKTVIWW
9RPSGOEXPSGOWGVIIR
PSRKTVIWW
7SJXOI]W0IJXWSJXOI]
6MKLXWSJXOI]
8LIWIOI]WTIVJSVQ
XLIJYRGXMSR-RHMGEXIH
MRXLIFSXXSQSJXLI
HMWTPE]
1EMR0'(
)RHOI]
7[MXGLSRSJJLSPH
HS[R
)RHSVVINIGXEGEPP
'SRJMVQOI]3/OI]
7IPIGXWQIRYSTXMSRW
ERHGSRJMVQWEGXMSRW
2EZMKEXMSROI]
-RWXERHF]QSHI
&VMIJP]
1TTPE]IV
&VMIJP]
'EQIVE
&VMIJP]
8SSPFEV[LIRMX[EWWIX
1IRY"7IXXMRKW"(MWTPE
]",SQIWGVIIR"(MWTPE]
-XIQW
-RQIRY
7GVSPPYTHS[R
7TEGIOI]
9WIXSIRXIVEWTEGI[LIR
IHMXMRK

7MHIOI]W
-RWXERHF]QSHI
'SRXVSPWXLIVMRK
ZSPYQI
(YVMRKEGEPP
)EVTMIGIZSPYQI
EHNYWXQIRX
(YVMRKTPE]MRK
14QYWMG
%YHMS
ZSPYQIEHNYWXQIRX
'LEVKIV97&GEFPIGSRRIGXSV
8-4
4PIEWIIRWYVI
XLITLSRIMWTS[IVIH
SRI\XIVREPQIQSV]
GEVHMWMRWIVXIHERH
MRMHPIQSHIFIJSVI
GSRRIGXMRKXLI
97&GEFPIJSV1EWW
7XSVEKI
,IEHWIX
&EXXIV]TEGO
'EQIVEPIRW &EXXIV]GSZIV
7-1GEVHLSPHIV

6IQSZIXLIFEXXIV]GSZIV
4VIWWXLIFEXXIV]GSZIVVIPIEWI
PEXGL
6IQSZIXLIFEXXIV]
0IZIVXLIFSXXSQIHKISJXLI
FEXXIV]ERHVIQSZIMXGEVIJYPP]
JVSQXLIFEXXIV]GSQTEVXQIRX
;%62-2+
(SRSXVIQSZI
XLIFEXXIV][LIRXLITLSRI
MWW[MXGLIHSREWXLMWQE]
HEQEKIXLITLSRI
-RWXEPPXLI7-1GEVH
7PMHIXLI7-1GEVHMRXSXLI7-1
GEVHLSPHIV1EOIWYVIXLEXXLI
KSPHGSRXEGXEVIESRXLIGEVHMW
JEGMRKHS[R[EVHW8SVIQSZI
XLI7-1GEVHTYPPMXKIRXP]MRXLI
VIZIVWIHMVIGXMSR
;%62-2+
(SRSXVITPEGI
SVVIQSZIXLI7-1GEVH[LMPI
]SYVTLSRIMWFIMRKYWIHSV
XYVRIHSRSVHEXEQE]FI
PSWXSVXLI7-1GEVHQMKLXFI
HEQEKIH
-RWXEPPXLIFEXXIV]
-RWIVXXLIXSTSJXLIFEXXIV]JMVWX
MRXSXLIXSTIHKISJXLIFEXXIV]
GSQTEVXQIRX)RWYVIXLEXXLI
FEXXIV]GSRXEGXWEPMKR[MXLXLI
XIVQMREPWSRXLITLSRI4VIWW
HS[RXLIFSXXSQSJXLIFEXXIV]
YRXMPMXGPMTWMRXSTPEGI
-RWXEPPMRKXLI7-1ERHFEXXIV]

6ITPEGIXLIFEXXIV]GSZIV
'LEVKMRK]SYVTLSRI
4YPPSTIRXLIGSZIVSJXLI
GLEVKIVWSGOIXSRXLIXSTSJ
]SYV0+'-RWIVXXLIGLEVKIV
ERHTPYKMRXSEQEMRWIPIGXVMGMX]
WSGOIX=SYV0+'[MPPRIIH
XSFIGLEVKIHYRXMPEQIWWEKI
VIEHMRKw&EXXIV]JYPPxETTIEVW
SRWGVIIR

1IQSV]GEVH
-RWXEPPMRKEQIQSV]GEVH
=SYGERI\TERHXLIQIQSV]
EZEMPEFPISR]SYVTLSRIYWMRKE
QIQSV]GEVH
2SXI
%QIQSV]GEVHMWER
STXMSREPEGGIWWSV]
7PMHIXLIQIQSV]GEVHMRXSXLIWPSX
YRXMPMXGPMGOWMRXSTPEGI1EOIWYVI
XLEXXLIKSPHGSRXEGXEVIEMWJEGMRK
HS[R[EVHW
6IQSZMRKEQIQSV]GEVH
'EVIJYPP]VIQSZIXLIQIQSV]GEVH
F]KIRXP]TYWLMRKMXMRXSXLITLSRI
ERHUYMGOP]VIPIEWMRKMX
*SVQEXXMRKXLIQIQSV]
GEVH
=SYVQIQSV]GEVHQE]EPVIEH]FI
JSVQEXXIH-J]SYVQIQSV]GEVHMWRvX
JSVQEXXIH]SY[MPPRIIHXSJSVQEXMX
FIJSVI]SYGERFIKMRYWMRKMX
*VSQXLILSQIWGVIIRTVIWW
1IRY
XLIRWIPIGX
7IXXMRKW
'LSSWI
(IZMGI
ERH
1IQSV]
MRJS
ERHWIPIGX
)\XIVREP
QIQSV]
4VIWW
*SVQEX
ERHIRXIVXLI
TEWW[SVH[LMGLMWWIXXS
EWHIJEYPX=SYVQIQSV]GEVH[MPP
FIJSVQEXXIHERHVIEH]XSYWI
8SZMI[XLIRI[JSVQEXXIH
JSPHIVWSR]SYV0+'TVIWW
1IRY
ERHWIPIGX
1]WXYJJ
'LSSWI
1]QIQSV]GEVH
;%62-2+
;LIR]SY
JSVQEX]SYVQIQSV]GEVHEPP
XLIGSRXIRX[MPPFI[MTIH-J]SY
HSRSX[ERXXSPSWIXLIHEXE
SR]SYVQIQSV]GEVHFEGO

=SYVLSQIWGVIIR
8LIWXEXYWFEV
8LIWXEXYWFEVYWIWZEVMSYWMGSRWXS
MRHMGEXIXLMRKWPMOIWMKREPWXVIRKXL
RI[QIWWEKIWERHFEXXIV]PMJIEW
[IPPEWXIPPMRK]SY[LIXLIV]SYV
&PYIXSSXLGSRRIGXMSRMWEGXMZI
8LIXEFPIFIPS[I\TPEMRWXLI
QIERMRKSJMGSRW]SYvVIPMOIP]XS
WIIMRXLIWXEXYWFEV
-GSR (IWGVMTXMSR
2IX[SVOWMKREPWXVIRKXL
RYQFIVSJFEVW[MPPZEV]
2SRIX[SVOWMKREP
+467EZEMPEFPI
)(+)EZEMPEFPI
*PMKLXQSHIMWEGXMZEXIH
'EPPWEVIHMZIVXIH
6SEQMRKWIVZMGI
&PYIXSSXLMWEGXMZEXIH
;%4WIVZMGIMWGSRRIGXIH
-GSR (IWGVMTXMSR
%REPEVQMWWIX
7GLIHYPI
2I[QIWWEKI
2I[ZSMGIQIWWEKI
2I[)QEMP
2SVQEPTVSJMPIMRYWI
7MPIRXTVSJMPIMRYWI
3YXHSSVTVSJMPIMRYWI
,IEHWIXTVSJMPIMRYWI
6IQEMRMRKFEXXIV]PMJI
&EXXIV]IQTX]
)\XIVREPQIQSV]
*1VEHMS
14QYWMGTPE]MRK

1EOMRKEGEPP
1EOIWYVI]SYVTLSRIMWSR
=SYGERYWIXLIOI]TEH8S
HIPIXIEHMKMXTVIWWFEGOEVVS[
4VIWW XSFIKMRXLIGEPP
8SIRHXLIGEPPTVIWW
8-4
8SIRXIV[LIR
QEOMRKERMRXIVREXMSREPGEPP
TVIWWERHLSPH
1EOMRKEGEPPJVSQ]SYV
'SRXEGXW
-XvWIEW]XSGEPPER]SRI[LSWI
RYQFIV]SYLEZIWXSVIHMR]SYV
4LSRIFSSO
4VIWW
1IRY
XSSTIRXLIQEMR
QIRY7IPIGX
4LSRIFSSO
9WMRKXLIOI]TEHIRXIVXLIJMVWX
PIXXIVSJXLIGSRXEGX]SY[ERXXS
GEPPERHWGVSPPXSXLI
4LSRIFSSO
4VIWW XSFIKMRXLIGEPP
%RW[IVMRKERHVINIGXMRK
EGEPP
;LIR]SYVTLSRIVMRKWTVIWW
%GGITX
SVTVIWW XSERW[IV
XLIGEPP
;LMPI]SYVTLSRIMWVMRKMRK]SYGER
TVIWW
7MPIRX
XSQYXIXLIVMRKMRK
8LMWMWYWIJYPMJ]SYLEZIJSVKSXXIR
XSGLERKI]SYVTVSJMPIXSWMPIRXJSV
EQIIXMRK
4VIWW SVWIPIGX
6INIGX
MRSVHIV
XSVINIGXERMRGSQMRKGEPP
2SXI
-RGEPP[LIRWTIEOIVMW
EGXMZEXIHXLIWTIEOIVMGSR
MWHMWTPE]IH[MXLVIHGSPSYV
GVSWW[LIRXLIWTIEOIVMW
HIEGXMZEXIHWTIEOIVMGSRMW
HMWTPE]IH[MXLSYXVIHGSPSYV
GVSWW
7TIIHHMEPPMRK
=SYGEREWWMKREWTIIHHMEPRYQFIV
XSEGSRXEGX]SYGEPPJVIUYIRXP]
4VIWW
1IRY
XSSTIRXLIQEMR
QIRY7IPIGX
4LSRIFSSO
XLIR
WIPIGX
3TXMSR
ERH
7TIIHHMEPW
=SYVZSMGIQEMPMWTVIWIXXSWTIIH
HMEPERH]SYGERRSXGLERKI
XLMW7IPIGXER]SXLIVRYQFIV
IMXLIVF]YWMRKXLIREZMKEXMSR
OI]WERHWIPIGXMRK
7IX
SVF]
TVIWWMRKXLILEVHOI]RYQFIV
ERHWIPIGXMRK7IX
=SYV
4LSRIFSSO
[MPPSTIR7IPIGX
XLIGSRXEGX]SYvHPMOIXSEWWMKRXS
XLEXRYQFIVYWMRKXLIREZMKEXMSR
OI]WXLIR4VIWW
7IPIGX
'EPPMRK

8SGEPPEWTIIHHMEPRYQFIVTVIWW
ERHLSPHXLIEWWMKRIHRYQFIVYRXMP
XLIGSRXEGXETTIEVWSRWGVIIR8LI
GEPP[MPPFIKMREYXSQEXMGEPP]ERH
XLIVIMWRSRIIHXSTVIWW
:MI[MRK]SYV'EPPPSKW
4VIWW
1IRY
ERHWIPIGX
0SKW
%PPPSKW
:MI[EGSQTPIXIPMWXSJEPP
]SYVHMEPPIHVIGIMZIHERHQMWWIH
GEPPWERHEPWSWIRHERHVIGIMZIH
QIWWEKIW
'EPPW3RP]
:MI[EPMWXSJEPPXLI
RYQFIVW]SYLEZIGEPPIHVIGIMZIH
GEPPWERHQMWWIHGEPPW
1IWWEKIW3RP]
:MI[EPMWXSJ
EPPXLIRYQFIVW]SYLEZIWIRXSV
VIGIMZIHQIWWEKIW
1MWWIHPSKW
:MI[EPMWXSJER]
GEPPW]SYLEZIQMWWIH
3YXKSMRKPSKW
:MI[EPMWXSJEPPXLI
RYQFIVW]SYLEZIGEPPIH
-RGSQMRKPSKW
:MI[EPMWXSJEPPXLI
RYQFIVWXLEXLEZIVIGIMZIH
8-4
*VSQER]GEPPPSK
WIPIGX
3TXMSRW
ERHXLIR
(IPIXI
XSHIPIXIWIPIGXIHMXIQW
9WMRKGEPPHMZIVX
4VIWW
1IRY
ERHWIPIGX
7IXXMRKW
ERH
'EPP
7IPIGX
'EPPHMZIVX
'LSSWI[LIXLIVXSHMZIVXEPP
GEPPW[LIRXLIPMRIMWFYW][LIR
XLIVIMWRSERW[IVERH[LIR]SY
EVISYXSJVIEGL
'LSSWI
%GXMZEXI
ERHWIPIGX
[LIXLIVXSHMZIVXXSZSMGIQEMP
XSSXLIVRYQFIVSVXSVIGIRX
HMZIVXIHRYQFIVW
)RXIV]SYVHMZIVXRYQFIVSV
WIPIGX
7IEVGL
XSFVS[WIJSV]SYV
HMZIVXRYQFIV
2SXI'LEVKIWEVIMRGYVVIHJSV
HMZIVXMRKGEPPW4PIEWIGSRXEGX
]SYVRIX[SVOTVSZMHIVJSVHIXEMPW
8-48SXYVRSJJEPPGEPP
HMZIVXWGLSSWI'EPPHMZIVXJVSQ
GEPPMRKQIRYXLIRWIPIGX3TXMSRW
XLIRWIPIGX(IEGXMZEXIEPP
9WMRKGEPPFEVVMRK
4VIWW
1IRY
ERHWIPIGX
7IXXMRKW
ERH
'EPP
7IPIGX
'EPPFEVVMRK
'LSSWIER]SVEPPSJXLISTXMSRW
%PPSYXKSMRKGEPPW
3YXKSMRKMRXIVREXMSREP
3YXKSMRKMRXIVREXMSREPGEPPW
I\GITXLSQIGSYRXV]
-RGSQMRKGEPPW
-RGSQMRK[LIREFVSEH

)RXIVXLIGEPPFEVVMRKTEWW[SVH
4PIEWIGLIGO[MXL]SYVRIX[SVO
STIVEXSVJSVXLMWWIVZMGI
8-4
7IPIGX
*M\IHHMEPRYQFIVW
JVSQXLI
GEPPMRKQIRY
XSXYVRSR
ERHGSQTMPIEPMWXSJRYQFIVW
[LMGLGERFIGEPPIHJVSQ
]SYVTLSRI=SYvPPRIIH]SYV
4-2GSHIJVSQ]SYVSTIVEXSV
;LIREGXMZEXIHSRP]RYQFIVW
FIGEPPIHJVSQ]SYVTLSRI
'LERKMRKXLIGEPPWIXXMRKW
4VIWW
1IRY
ERHWIPIGX
7IXXMRKW
ERH
'EPP
*VSQLIVI]SYGEREQIRHXLI
WIXXMRKWJSV
'EPPHMZIVX
'LSSWI[LIXLIVXS
HMZIVX]SYVGEPPW
'EPPFEVVMRK
7IPIGX[LMGLGEPPW
]SY[SYPHPMOIXSFIFEVVIH
'EPP[EMXMRK
&IEPIVXIH[LIR
]SYLEZIEGEPP[EMXMRK
*M\IHHMEPRYQFIVW
'LSSWIE
PMWXSJRYQFIVWXLEXGERFIGEPPIH
JVSQ]SYVTLSRI
)\GYWIQIWWEKI&IJSVI]SY
VINIGXERMRGSQMRKGEPP]SYGER
YWIw)\GYWIQIWWEKIWxXSWIRHE
QIWWEKIXSI\TPEMR[L]]SYHSRSX
VIGIMZIERMRGSQMRKGEPP
'EPPVINIGXWIXXMRKW
7IPIGX
3JJ
SV
3R
ERHGLSSWIXSVINIGXEPP
GEPPWXLSWIJVSQWTIGMJMGKVSYTW
GSRXEGXWYRVIKMWXIVIHRYQFIVW
XLSWIRSXMR]SYVPMWXSJGSRXEGXW
SVXLSWI[MXLRSGEPPIV-(
7IRHQ]RYQFIV
'LSSWI
[LIXLIV]SYVRYQFIV[MPP
FIHMWTPE]IH[LIR]SYGEPP
WSQISRI(ITIRHWSR]SYV
RIX[SVOTVSZMHIV
%YXSVIHMEP
%PPS[W]SYXSWIX
XLIEYXSVIHMEPJYRGXMSR[LIRE
GEPPEXXIQTXLEWJEMPIH
1MRYXIQMRHIV
(IXIVQMRIW
[LIXLIVXSWSYRHEXSRIIZIV]
QMRYXI[LIR]SYEVIMRXLIGEPP
&PYIXSSXLERW[IVQSHI
'LSSWILS[XSERW[IVEGEPP
[LIRYWMRKE&PYIXSSXLLIEHWIX
7IPIGX
,ERHWJVII
SV
,ERHWIX
7EZIRI[RYQFIV
7IPIGXMRK
XLMWSTXMSR[MPPWEZIRYQFIVWXLEX
EVIRSXEPVIEH]MR]SYVGSRXEGXW
YTSRIRHMRKXLIGEPP
'EPPGSWXW
:MI[XLIGLEVKIW
ETTPMIHXS]SYVPEWXGEPPSVEPP
GEPPW8LMWWIVZMGIMWRIX[SVO
HITIRHIRXWSQISTIVEXSVWEVI
YREFPIXSWYTTSVXXLMW
'EPPMRK

8EOMRKEUYMGOTLSXS
4VIWW
1IRY
ERHWIPIGX
'EQIVE
ERH
'EQIVE
;LIRXLIGEQIVELEWJSGYWIH
SR]SYVWYFNIGXWIPIGXXLI
'ETXYVIMGSRSRXLIFSXXSQ
GIRXVISJXLIWGVIIRERHTVIWW
3/
XSXEOIETLSXS
%JXIVXEOMRKETLSXS
=SYVGETXYVIHTLSXS[MPPETTIEV
SRXLIWGVIIR8LIMQEKIREQI
MWWLS[RSRXLIFSXXSQXSTSJ
XLIWGVIIR[MXLJMZIMGSRWSRXLI
FSXXSQWMHI
%PFYQ
:MI[XLITMGXYVIWERH
ZMHISW]SYLEZIXEOIRMR]SYV
%PFYQ
7IRH
7IRHXLITLSXSEW
1IWWEKI
EWER
)QEMP
SVZME
&PYIXSSXL
2I[
8EOIERSXLIVTLSXSWXVEMKLX
E[E]
7IXEW
9WIXLIMQEKIEW
;EPPTETIVEWE
'SRXEGX
MQEKI
SVMR]SYV7XEVXYTMQEKISV7LYX
HS[RMQEKI
(IPIXI
(IPIXIXLITLSXS]SY
LEZINYWXXEOIR8LIZMI[JMRHIV[MPP
VIETTIEV
'EQIVE

7LSSXMRKEUYMGOZMHIS
4VIWW
1IRY
ERHWIPIGX
'EQIVE
ERHGLSSWI
:MHIS'EQIVE
8LI
ZMHISGEQIVEvWZMI[JMRHIV[MPP
ETTIEVSRWGVIIR
*SGYWXLIGEQIVESR[LEXXS
VIGSVH
7IPIGXXLI6IGMGSRSRXLI
FSXXSQGIRXVISJXLIWGVIIRERH
TVIWW
3/
XSXEOIEZMHIS6IG
[MPPETTIEVEXXLIFSXXSQSJXLI
ZMI[JMRHIV4VIWW EKEMRXS
WXSTVIGSVHMRK
%JXIV]SYvZIWLSX]SYV
ZMHIS
%WXMPPMQEKIVITVIWIRXMRK]SYV
GETXYVIHZMHIS[MPPETTIEVSR
WGVIIR
%JXIVVIGSVHMRKEZMHISGPMT]SYGER
GLIGOXLIQIRYEWJSPPS[
%PFYQ
:MI[XLITMGXYVIWERH
ZMHISW]SYLEZIXEOIRMR]SYV
%PFYQ
4PE]
4PE]XLIJMPI
2I[
4VIWWXSWLSSXERSXLIVZMHIS
WXVEMKLXE[E]
7IRH
7IRHXLIZMHISEW
1IWWEKI
EWER
)QEMP
SVZME
&PYIXSSXL
(IPIXI
(IPIXIXLIZMHIS]SYLEZI
NYWXQEHI8LIZMI[JMRHIV[MPP
VIETTIEV
:MHIS'EQIVE

;M*M
;M*M
;MVIPIWW1EREKIVEPPS[W]SY
XSQEREKI-RXIVRIXGSRRIGXMSRW
ZME;M*M;MVIPIWW0%2SR]SYV
HIZMGI
-XEPPS[WXLITLSRIXSGSRRIGXXS
PSGEP[MVIPIWWRIX[SVOWSVEGGIWW
XLI-RXIVRIX[MVIPIWWP];M*MMW
JEWXIVERHLEWEKVIEXIVVERKIXLER
&PYIXSSXL[MVIPIWWXIGLRSPSK]ERH
GERFIYWIHJSVJEWXIQEMPMRKERH
-RXIVRIXFVS[WMRK
238)8LI0+'WYTTSVXW;)4
ERH;4%47/IRGV]TXMSRFYX
RSX)%4SV;47IRGV]TXMSR-J]SYV
;M*MWIVZMGITVSZMHIVSVRIX[SVO
EHQMRMWXVEXSVWIXWIRGV]TXMSRJSV
RIX[SVOWIGYVMX]JMPPMRXLIOI]MR
XLITSTYT[MRHS[
-JIRGV]TXMSRMWRSXWIXXLMWTST
YT[MRHS[[MPPRSXFIWLS[R
=SYGERSFXEMRXLIOI]JVSQ]SYV
;M*MWIVZMGITVSZMHIVSVRIX[SVO
EHQMRMWXVEXSV

1YWMG
144PE]IV
=SYV0+'LEWEFYMPXMRQYWMG
TPE]IVWS]SYGERTPE]EPP]SYV
JEZSYVMXIQYWMG
2SXI
&IJSVIYWMRKQYWMGTPE]IV]SY
SRXS]SYVTLSRI
1YWMGTPE]IVWYTTSVXWGSHIG
X]TIWEWJSPPS[W14;1%
%%'1YWMGTPE]IVHSIW
RSXRIGIWWEVMP]WYTTSVXEPP
JSVQEXW
8SEGGIWWXLIQYWMGTPE]IVTVIWW
1IRY
ERHWIPIGX
1YWMG
ERHWIPIGX
14TPE]IV
*VSQLIVI]SYGER
EGGIWWXS
6IGIRXP]TPE]IH
:MI[EPPSJXLI
WSRKW]SYLEZITPE]IHVIGIRXP]
%PPWSRKW
'SRXEMRWEPPSJXLI
WSRKW]SYLEZISR]SYVTLSRI
1]4PE]PMWXW
'SRXEMRWEPPTPE]PMWXW
]SYLEZIGVIEXIH
%VXMWXW
%PPS[W]SYXSZMI[EPP
XVEGOWWSVXIHF]EVXMWX
%PFYQW
%PPS[W]SYXSZMI[EPP
XVEGOWWSVXIHF]EPFYQ
+IRVIW
%PPS[W]SYXSZMI[EPP
XVEGOWWSVXIHF]KIRVI
7LYJJPIEPPWSRKW
%PPS[W]SYXS
TPE]EPPSJXLIWSRKWMRVERHSQ
SVHIV
8VERWJIVVMRKQYWMGSRXS
]SYVTLSRI
8LIIEWMIWX[E]XSXVERWJIVQYWMG
SRXS]SYVTLSRIMWZME&PYIXSSXLSV
W]RGGEFPI
8SXVERWJIVQYWMGYWMRK&PYIXSSXL
1EOIWYVIFSXLHIZMGIWLEZI
&PYIXSSXLW[MXGLIHSRERHEVI
ZMWMFPIXSSRIERSXLIV
7IPIGXXLIQYWMGJMPISRXLISXLIV
HIZMGIERHGLSSWIXSWIRHMXZME
&PYIXSSXL
;LIRXLIJMPIMWWIRX]SYWLSYPH
XSEGGITXMXSR]SYVTLSRIF]
WIPIGXMRK
=IW
8LIJMPIWLSYPHETTIEVMR
%PP
WSRKW
4PE]MRKEWSRK
4VIWW
1IRY
ERHWIPIGX
1YWMG
XLIRGLSSWI
14TPE]IV
'LSSWI
%PPWSRKW
XLIRWIPIGX
XLIWSRK]SY[ERXXSTPE]
7IPIGX
7IPIGX XSTEYWIXLIWSRK
7IPIGX XSWOMTXSXLIRI\X
WSRK

7IPIGX
XSWOMTXSXLITVIZMSYW
WSRK
7IPIGX
&EGO
XSWXSTXLIQYWMG
ERHVIXYVRXSXLI
%PPWSRKW
QIRY
8-4
8SGLERKIXLIZSPYQI
[LMPIPMWXIRMRKXSQYWMGYWIXLI
ZSPYQIOI]WSRXLIVMKLXLERH
WMHISJ]SYVTLSRI
2SXI
8LIGST]VMKLXSJQYWMG
MRXIVREXMSREPXVIEXMIWERH
REXMSREPGST]VMKLXPE[W
8LIVIJSVIMXQE]FIRIGIWWEV]
XSSFXEMRETIVQMWWMSRSVE
PMGIRWIXSVITVSHYGISVGST]
QYWMG-RWSQIGSYRXMVIW
REXMSREPPE[TVSLMFMXWTVMZEXI
GST]MRKSJGST]VMKLXIH
QEXIVMEP&IJSVIHS[RPSHMRKSV
XLIREXMSREPPIKMWXVEXMSRSJXLI
ETTPMGEFPIGSYRXV]GSRGIVRMRK
XLIYWISJWYGLQEXIVMEP
9WMRKSTXMSRW[LMPITPE]MRK
QYWMG
7IPIGX
3TXMSRW
ERHGLSSWIJVSQ
1MRMQM^I
,MHIXLIQYWMGTPE]IV
WGVIIRWSXLEX]SYGERGSRXMRYI
YWMRK]SYVTLSRIEWRSVQEP[LMPI
QYWMGMWTPE]MRK
6ITIEX
=SYGERPMWXIRXLIQYWMG
VITIEXIH
7LYJJPI
4PE]]SYVXVEGOWMRE
VERHSQSVHIV
)UYEPM^IV=SYGERZMI[)UYEPM^IV
SRXLIWGVIIR
:MWYEPM^EXMSR
7IPIGXEZMWYEP
IJJIGX
*MPIMRJS
=SYGERZMI[MRJSVQEXMSR
EFSYXXLIQYWMGJMPI]SYEVI
PMWXIRMRKXS
%HHXSTPE]PMWX
%HHWXLIGYVVIRX
XVEGOXSETPE]PMWX
7IRHZME
7IRHXLIWSRKEWE
1IWWEKI)QEMP
SVZME
&PYIXSSXL
7IXEW
9WIXLIWSRKEW
6MRKXSRI
1IWWEKIXSRI7XEVXYT
SV
7LYX
HS[R

)1EMP
7IRHMRKERIQEMPYWMRK
]SYVRI[EGGSYRX
8SWIRHVIGIMZIERIQEMP]SY
WLSYPHWIXYTERIQEMPEGGSYRX
4VIWW
1IRY
WIPIGX
)1EMP
ERH
GLSSWIXLIEGGSYRX]SY[ERX
XSYWI
'LSSWI
;VMXIIQEMP
ERHERI[
IQEMP[MRHS[[MPPSTIR
;VMXIEWYFNIGXPMRIXLIRTVIWW
3/
)RXIV]SYVQIWWEKIYWMRKXLI
OI]TEH
6IXVMIZMRK]SYVIQEMP
4VIWW
1IRY
ERHWIPIGX
)QEMP
7IPIGXXLIEGGSYRX]SY[ERX
XSYWI
7IPIGX
-RFS\
'LSSWI
6IJVIWL
ERHXLITLSRI
[MPPGSRRIGXXS]SYVIQEMP
EGGSYRXERHVIXVMIZI]SYVRI[
QIWWEKIW
1IWWEKIJSPHIVW
4VIWW
1IRY
ERHWIPIGX
)QEMP
8LIJSPHIVWXVYGXYVIYWIHSR]SYV
0+'WLSYPHFIWIPJI\TPEREXSV]
;VMXIIQEMP
'VIEXI]SYVRI[
QIWWEKI
-RFS\
%PPXLIIQEMPW]SYVIGIMZI
EVITPEGIHMRXS]SYV
-RFS\
*VSQ
LIVI]SYGERVITP]JSV[EVHERH
QSVI
(VEJXW
-J]SYHSRvXLEZIXMQIXS
JMRMWL[VMXMRKEIQEMP]SYGER
WEZI[LEX]SYLEZI[VMXXIRWSJEV
MRLIVI
7IRX
'STMIWSJEPPXLIIQEMP]SY
WIRHEVIOITXMRXS]SYV7IRXJSPHIV
3YXFS\
8LMWMWEXIQTSVEV]
WXSVEKIJSPHIV[LMPIIQEMPEVI
FIMRKWIRXSVWXSVIWXLIQIWWEKIW
XLEXEVIJEMPIHXSWIRX
8VEWL
%PPXLIIQEMP]SYVIQSZI
EVITPEGIHMRXS]SYV
8VEWL

'LERKMRK]SYVIQEMP
WIXXMRKW
4VIWW
1IRY
GLSSWI
)QEMP
7IPIGXXLIEGGSYRX]SY[ERXXS
YWI
7IPIGX7IXXMRKWXLIR]SYGEREHETX
XLIJSPPS[MRKWIXXMRKW
)QEMPEGGSYRXW
=SYGERWIX
YTERIQEMPEGGSYRX
%PPS[VITP]IQEMP
'LSSWI
XSEPPS[XLIWIRHMRKSJuVIEH
GSRJMVQEXMSRvQIWWEKIW
6IUYIWXVITP]IQEMP
'LSSWI
[LIXLIVXSVIUYIWXVIEH
GSRJMVQEXMSRQIWWEKIW
6IXVMIZIMRXIVZEP
'LSSWILS[
SJXIR]SYV0+'GLIGOWJSV
RI[IQEMPQIWWEKIW
7LS[EQSYRX'LSSWIXLI
RYQFIVSJIQEMPWXSFIWLS[REX
ER]SRIXMQI
-RGPYHIQIWWEKIMR*[H
6ITP]
'LSSWI[LIXLIVSVRSXXS
MRGPYHIXLISVMKMREPQIWWEKI
-RGPYHIEXXEGLQIRX
'LSSWI
[LIXLIVSVRSXXSMRGPYHIXLI
SVMKMREPEXXEGLQIRX
%YXSVIXVMIZEPMRVSEQMRK
'LSSWI[LIXLIVSVRSXXS
EYXSQEXMGEPP]VIXVMIZI]SYV
QIWWEKIW[LIREFVSEH
2I[IQEMPRSXMJMGEXMSR
'LSSWI[LIXLIVSVRSXXSFI
EPIVXIHXSRI[IQEMPW
7MKREXYVI
'VIEXIERIQEMP
WMKREXYVIERHW[MXGLXLMWJIEXYVI
SR
4VMSVMX]
'LSSWIXLITVMSVMX]
PIZIPSJ]SYVIQEMPQIWWEKIW
1E\MQYQWM^IJSVVIGIMZMRK
'LSSWIXLIWM^ISJIQEMPWXSFI
VIXVMIZIHEXER]SRIXMQI
1EMPWIRHMRKWM^I
'LSSWIXLI
WM^ISJIQEMPWXSFIWIRXEXER]
SRIXMQI

9WMRKXLI*1VEHMS
=SYV0+'LEWER
*1VEHMS
JIEXYVIWS]SYGERXYRIMRXS]SYV
JEZSVMXIWXEXMSRWERHPMWXIRSRXLI
QSZI
0MWXIRMRKXSXLIVEHMS
4VIWW
1IRY
WIPIGX
1YWMG
ERH
GLSSWI
*1VEHMS
7IPIGXXLIGLERRIPRYQFIVSJXLI
WXEXMSR]SY[SYPHPMOIXSPMWXIRXS
7IEVGLMRKJSVWXEXMSRW
=SYGERXYRI]SYVTLSRIXSVEHMS
WXEXMSRWF]WIEVGLMRKJSVXLIQ
IMXLIVQERYEPP]SVEYXSQEXMGEPP]
8LI][MPPXLIRFIWEZIHXSWTIGMJMG
GLERRIPRYQFIVWWS]SYHSRuX
LEZIXSOIITVIXYRMRK
8SEYXSXYRI
4VIWW
1IRY
ERHWIPIGX
1YWMG
7IPIGX
*1VEHMS
GLSSWI
3TXMSRW
7IPIGX
%YXSWGER
%GSRJMVQEXMSR
QIWWEKIETTIEVW7IPIGX
=IW
XLIRXLIWXEXMSRW[MPPFI
EYXSQEXMGEPP]JSYRHERHEPPSGEXIH
XSEGLERRIPMR]SYVTLSRI
2SXI
-J]SYEVIMREREVIE[MXL
FEHVEHMSVIGITXMSR]SYQE]
VEHMS
=SY[MPPRIIHXSMRWIVX]SYV
LIEHTLSRIWMRSVHIVXSPMWXIRXS
XLIVEHMS-RWIVXXLIQMRXSXLI
LIEHTLSRIWSGOIX
2SXI
=SYGEREPWSQERYEPP]
XYRIMRXSEWXEXMSRF]YWMRK
ERH HMWTPE]IHMRXLIGIRXVI
SJXLIWGVIIR-J]SYTVIWW
ERH LSPHERHXLIWXEXMSRW
[MPPFIEYXSQEXMGEPP]JSYRH
2SXI
0+'WYTTSVXW
[MVIPIWW*19WIVHSIWRSX
VIUYMVIXSMRWIVXIEVQMGXS
PMWXIR*1MRRSVQEPGSRHMXMSR
-R[IEO*1VEHMSWMKREPEVIE
XLIWIRWMXMZMX]GERHIKVEHI[MXL
[MVIPIWWERHERXIRREQSHI7S
MXMWEHZMWEFPIXSMRWIVXXLIIEV
QMGJSVFIXXIVERHIRLERGIH
*1UYEPMX]
*16EHMS

%GGIWWMRKXLI[IF
=SYGERPEYRGLXLI;%4FVS[WIV
ERHEGGIWWXLILSQITEKISJXLI
EGXMZEXIHTVSJMPISR[IFWIXXMRKW
=SYGEREPWSQERYEPP]IRXIVE960
EHHVIWWERHEGGIWWXLIEWWSGMEXIH
;%4TEKI
4VIWW
1IRY
ERHWIPIGX
&VS[WIV
8SKSWXVEMKLXXSXLIFVS[WIV
LSQITEKIWIPIGX
,SQI
%PXIVREXIP]WIPIGX
)RXIVEHHVIWW
ERHX]TIMRXLI960JSPPS[IHF]
'SRRIGX
238)
=SY[MPPMRGYVI\XVEGSWX
F]GSRRIGXMRKXSXLIWIWIVZMGIW
ERHHS[RPSEHMRKGSRXIRX
'LIGOHEXEGLEVKIW[MXL]SYV
RIX[SVOTVSZMHIV
&VS[WIV

1IWWEKMRK
1IWWEKMRK
=SYV0+'MRGPYHIWJYRGXMSRW
VIPEXIHXS7177LSVX1IWWEKI
7IVZMGI1171YPXMQIHME
1IWWEKI7IVZMGIEW[IPPEWXLI
RIX[SVOvWWIVZMGIQIWWEKIW8SYWI
XLIWIJYRGXMSRWTVIWW
1IRY
ERH
WIPIGX
1IWWEKMRK
7IRHMRKEQIWWEKI
4VIWW
1IRY
WIPIGX
1IWWEKMRK
ERHGLSSWI
;VMXIQIWWEKI
%RI[QIWWEKIIHMXSV[MPPSTIR
1IWWEKIIHMXSVGSQFMRIW
717
ERH
117
MRSRIMRXYMXMZIQSHI
XLEXMWIEW]XSW[MXGLFIX[IIR
8LIHIJEYPXWIXXMRKSJXLI
QIWWEKIIHMXSVMW
717
QSHI
)RXIV]SYVQIWWEKIYWMRKXLI
OI]TEH7II
)RXIVMRKXI\X
SR
XLIVMKLXJSVQSVIMRJSVQEXMSRSR
LS[XSIRXIVXI\X
7IPIGX
3TXMSRW
ERHGLSSWI
-RWIVX
XSEHHER
-QEKI
:MHIS
7SYRH
8IQTPEXI)QSXMGSR
2EQI
2YQFIV
2I[WPMHI
7YFNIGX
SV
1SVI
&YWMRIWWGEVH
7GLIHYPI
1IQS
8EWO
1]FYWMRIWWGEVH
'LSSWI
7IRHXS
'LSSWIEGSRXEGXJVSQXLIPMWX
SJGSRXEGXWSVIRXIVXLITLSRI
RYQFIV
7IPIGX
7IRH
;%62-2+-QEKI7SYRH
:MHIS2I[WPMHI7YFNIGX
&YWMRIWWGEVH7GLIHYPISV
1]FYWMRIWWGEVHMWEHHIH
XSXLIQIWWEKIIHMXSVMX[MPP
FIEYXSQEXMGEPP]GSRZIVXIHXS
117QSHIERH]SY[MPPFI
GLEVKIHEGGSVHMRKP]
)RXIVMRKXI\X
=SYGERIRXIVEPTLERYQIVMG
GLEVEGXIVWYWMRKXLITLSRIvW
OI]TEH*SVI\EQTPIWXSVMRKREQIW
MRGSRXEGXW[VMXMRKEQIWWEKIERH
GVIEXMRKWGLIHYPMRKIZIRXWMRXLI
GEPIRHEVEPPVIUYMVIIRXIVMRKXI\X
8LIJSPPS[MRKXI\XMRTYXQIXLSHW
EVIEZEMPEFPIMRXLITLSRI%FG
QSHIERHQSHI
2SXI
SRP]SRIMRTYXQSHIIK
XIPITLSRIRYQFIVMRGSRXEGX

8I\XMRTYXQSHIYWMRKXLI
OI]TEH
;LIR]SY[ERXXSIRXIVXI\XJSV
I\EQTPI[LIR[VMXMRKEQIWWEKI
XLIOI]TEH[MPPHIJEYPXXS%FGQSHI
-J]SYEVIIRXIVMRKERYQFIVJSV
I\EQTPI[LIRQEOMRKEGEPPXLI
OI]TEHRYQFIVOI]W[MPPHIJEYPXXS
RYQFIVW
1IWWEKIJSPHIVW
4VIWW
1IRY
ERHWIPIGX
1IWWEKMRK
8LIJSPHIVWXVYGXYVIYWIHSR]SYV
0+'WLSYPHFIWIPJI\TPEREXSV]
;VMXIQIWWEKI
'VIEXI]SYVRI[
QIWWEKI
-RFS\
%PPXLIQIWWEKIW]SY
VIGIMZIEVITPEGIHMRXS]SYV-RFS\
*VSQLIVI]SYGERVITP]JSV[EVH
ERHQSVI
'SRZIVWEXMSRZMI[
=SYGERZMI[
XLIQIWWEKIWF]IEGLRYQFIVW
(VEJXW
-J]SYHSRvXLEZIXMQIXS
JMRMWL[VMXMRKEQIWWEKI]SYGER
WEZI[LEX]SYLEZI[VMXXIRWSJEV
MRLIVI
3YXFS\
8LMWMWEXIQTSVEV]
WXSVEKIJSPHIVYWIH[LMPIQIWWEKIW
EVIFIMRKWIRX
7IRX
'STMIWSJEPPXLIQIWWEKIW
]SYWIRHEVIOITXMRXS]SYV7IRX
JSPHIV
-1%PPS[W]SYXSWIRHERHVIGIMZI
ER-RWXERX1IWWEKIEXER]XMQI
1]JSPHIVW
=SYGERQSZI
QIWWEKIWSJ
-RFS\
SV
7IRX
MRXS
1]
JSPHIVW
%PWS]SYGERQSZIXLSWI
QIWWEKIWSJ
1]JSPHIVW
MRXSXLI
SVMKMREPQIWWEKIFS\
8IQTPEXIW
%PMWXSJTVI[VMXXIR
YWIJYPQIWWEKIWYWIJYPJSVEUYMGO
VITP]
1EREKMRK]SYVQIWWEKIW
4VIWW
1IRY
WIPIGX
1IWWEKMRK
ERHGLSSWI
-RFS\
7IPIGX3TXMSRWERHXLIRGLSSWIXS
6ITP]
7IRHEVITP]XSXLI
WIPIGXIHQIWWEKI
*SV[EVH
7IRHXLIWIPIGXIH
QIWWEKISRXSERSXLIVTIVWSR
;VMXIQIWWEKI
;VMXIERI[
QIWWEKISVIQEMPVIKEVHPIWW
[LSWIRX]SYQIWWEKI
'EPP
'EPPXLITIVWSR[LSWIRX
]SYXLIQIWWEKI
7EZIRYQFIV
7EZIXLIRYQFIV
SJXLIQIWWEKI
(IPIXI
(IPIXIXLIWIPIGXIH
QIWWEKI
'ST]1SZI
'LSSWIXSGST]
SVQSZIXLIWIPIGXIHQIWWEKI
XSXLI7-1GEVHSVTLSRIERH
WTIGMEPP]QSZIWIPIGXIHQIWWEKI
XS
1]JSPHIVW

7IPIGXMSRQSHI
1EVOE
QIWWEKISVEPP
7IEVGL
]SYGERJMRHQIWWEKIW
F]
/I][SVH
SV
7IRHIV
*MPXIV
(MWTPE]WQIWWEKIWF]
HIWMVIHQIWWEKIX]TIW
(IPIXIEPP
(IPIXIEPPQIWWEKIW
1IWWEKIMRJS
=SYGERGLIGO
XLIQIWWEKIMRJSSJMXWX]TI
WYFNIGX[LIVIMXMWJVSQERH
MXWHEXI
-J]SYWIIXLIQIWWEKI
2SWTEGI
JSV7-1QIWWEKI
]SYWLSYPHHIPIXI
WSQIQIWWEKIWJVSQ]SYVMRFS\XS
GVIEXIWTEGI
-J]SYWIIXLIQIWWEKI
2SWTEGI
JSVQIWWEKIW
]SYGERHIPIXIIMXLIV
QIWWEKIWSVWEZIHJMPIWXSGVIEXI
QSVIWTEGI
8-4
;LMPIZMI[MRKXLIVIGIMZIH
QIWWEKITVIWW
3TXMSRW
ERH
WIPIGX
8IQTPEXIVITP]
8LMWMW
YWIJYPMJ]SYRIIHXSVITP]XLI
QIWWEKIHYVMRKEQIIXMRK
8-4
;LMPI]SYWIIXLIQIWWEKI
TVIWW
3TXMSRW
ERHWIPIGX
)\XVEGX
=SYGERI\XVEGXXLIMRJSVQEXMSR
WYGLEWERYQFIVIQEMP
EHHVIWWSV[IFEHHVIWWJVSQ
XLIWIPIGXIHQIWWEKI
'LERKMRK]SYVXI\X
QIWWEKIWIXXMRKW
4VIWW
1IRY
WIPIGX
1IWWEKMRK
XLIR
GLSSWI
7IXXMRKW
ERH
8I\XQIWWEKI
=SYGERQEOIGLERKIWXS
8I\XQIWWEKIGIRXVI
)RXIVXLI
HIXEMPWJSV]SYVQIWWEKIGIRXVI
(IPMZIV]VITSVX
'LSSWIXSVIGIMZI
GSRJMVQEXMSRXLEX]SYVQIWWEKI
LEZIFIIRHIPMZIVIH
:EPMHMX]TIVMSH
'LSSWILS[PSRK
]SYVQIWWEKIWEVIWXSVIHEXXLI
QIWWEKIGIRXVI
1IWWEKIX]TIW
'SRZIVX]SYVXI\X
MRXS
:SMGI
*E\
<
SV
)QEMP
'LEVEGXIVIRGSHMRK
'LSSWILS[
]SYVGLEVEGXIVWEVIIRGSHIH8LMW
EJJIGXWXLIWM^ISJ]SYVQIWWEKI
ERHXLIVIJSVIHEXEGSWXW
7IRHPSRKXI\XEW
'LSSWI
[LIXLIVXSWIRH]SYVQIWWEKIEW
1YPXMTPI717SV117[LIR]SY
IRXIVEXI\XPSRKIVXLERTEKIWMR
XLIQIWWEKIJMIPH
'LERKMRK]SYVQYPXMQIHME
QIWWEKIWIXXMRKW
4VIWW
1IRY
WIPIGX
1IWWEKMRK
XLIRGLSSWI
7IXXMRKW
ERH
1YPXMQIHMEQIWWEKI
=SYGER
QEOIGLERKIWXS
1IWWEKMRK

6IXVMIZEPQSHI
'LSSWIXS
EYXSQEXMGEPP]SVQERYEPP]HS[RPSEH
QYPXMQIHMEQIWWEKIWHITIRHMRK
SR[LIXLIV]SYEVIEXLSQISV
VSEQMRK
(IPMZIV]VITSVX
'LSSWIXSVIUYIWX
SVEPPS[EHIPMZIV]VITSVX
6IEHVITP]
'LSSWIXSVIUYIWXSV
EPPS[EVIEHVITP]
4VMSVMX]
'LSSWIXLITVMSVMX]PIZIPSJ
]SYVQYPXMQIHMEQIWWEKI
:EPMHMX]TIVMSH
'LSSWILS[PSRK
]SYVQIWWEKIMWWXSVIHEXXLI
QIWWEKIGIRXVI
7PMHIHYVEXMSR
'LSSWILS[PSRK
]SYVWPMHIWETTIEVSRWGVIIR
'VIEXMSRQSHI
%PPS[W]SYXS
WIPIGXXLIGSRXIRXWX]TIWYTTSVXIH
F]117
(IPMZIV]XMQI
'SRJMKYVIWXLI
HIPMZIV]XMQISJQIWWEKIXSXLI
VIGMTMIRX8LIQYPXMQIHMEQIWWEKI
GIRXVI[MPPHIPMZIVXLIQIWWEKIEJXIV
XLIHIPMZIV]XMQI
1YPXMQWKGIRXVI
%PPS[W]SYXS
GSRJMKYVIRIX[SVOMRJSVQEXMSRWYGL
EWXLIQYPXMQIHMEWIVZMGIGIRXVI
ERHXLIMRXIVRIXTVSJMPIXSWIRHE
QYPXMQIHMEQIWWEKI
'LERKMRK]SYVSXLIV
WIXXMRKW
4VIWW
1IRY
WIPIGX
1IWWEKMRK
ERH
GLSSWI
7IXXMRKW
XLIR
8I\XQIWWEKI
=SYGERGSRJMKYVI
XI\XQIWWEKIVIPEXIHSTXMSRW
1YPXMQIHMEQIWWEKI
=SYGER
GSRJMKYVIQYPXMQIHMEQIWWEKI
VIPEXIHSTXMSRW
:SMGIQEMP
%HHERI[ZSMGIQEMP
WIVZMGI'SRXEGX]SYVRIX[SVO
STIVEXSVJSVQSVIMRJSVQEXMSRSR
XLIWIVZMGIXLI]TVSZMHI
7IVZMGIQIWWEKI
'LSSWIXS
VIGIMZISVFPSGOWIVZMGIQIWWEKIW
=SYGEREPWSWIX]SYVQIWWEKI
WIGYVMX]F]GVIEXMRKXVYWXIHERH
YRXVYWXIHPMWXWSJWIRHIVW
7EZIWIRXQIWWEKI
=SYGER
WIPIGXXSWEZIQIWWEKI]SYWIRX
1IWWEKIGSYRXIV
=SYGERGLIGO
EQSYRXSJQIWWEKIW]SYWIRX
HYVMRKTIVMSH]SY[ERXXSORS[
-RJSWIVZMGI
'LSSWIXLIVIGITXMSR
WXEXYWGLERRIPWERHPERKYEKISJ
]SYVMRJSQIWWEKIW

7IEVGLMRKJSVEGSRXEGX
4VIWW
1IRY
ERHWIPIGX
4LSRIFSSO
9WMRKXLIOI]TEHIRXIVXLIJMVWX
PIXXIVSJXLIREQISJXLIGSRXEGX
]SY[ERXXSGEPP
8SWGVSPPXLVSYKLXLIGSRXEGXW
ERHXLIMVHMJJIVIRXRYQFIVWYWI
XLIREZMKEXMSROI]W
3VYWMRKXLIWPMKLXP]UYMGOIV
QIXLSHi
)RXIVXLIRYQFIV]SY[MWLXS
WIEVGLSRXLILSQIWGVIIRERH
WIPIGX
3TXMSRW
'LSSWI
7IEVGLGSRXEGXW
MR
STXMSRQIRY
%HHMRKERI[GSRXEGX
4VIWW
1IRY
ERHWIPIGX
4LSRIFSSO
4VIWW
3TXMSR
ERHWIPIGX
2I[
GSRXEGX
'LSSWI[LIXLIVXSWXSVI]SYV
RI[GSRXEGXSR]SYV
,ERHWIX
SV
7-1
GEVH
)RXIVXLIMRJSVQEXMSR]SY[ERX
MRXLIJMIPHWTVSZMHIHERHWIPIGX
(SRI
3VXSYWIEWPMKLXP]UYMGOIV
QIXLSHi
)RXIVXLIRYQFIV]SY[MWLXS
WXSVIERHTVIWW
3TXMSRW
'LSSWI
7EZIRYQFIV
ERH
GLSSWIIMXLIV
2I[GSRXEGX
SV
9THEXIGSRXEGX
)RXIVXLIVIPIZERXMRJSVQEXMSR
ERHWIPIGX
(SRI
'SRXEGXSTXMSRW
8LIVIEVIQER]XLMRKW]SYGER
HS[LIRZMI[MRKEGSRXEGX,IVIvW
LS[XSEGGIWWERHYWIXLISTXMSRW
QIRY
4VIWW
1IRY
ERHWIPIGX
4LSRIFSSO
7IPIGX
3TXMSRW
XSSTIRXLIPMWXSJ
STXMSRW*VSQLIVI]SYGER
1IWWEKI
7IRHEQIWWEKIXS
XLIGSRXEGX
'EPP
(MVIGXP]QEOIZSMGIGEPPXS
EGSRXEGX]SYGLSSWI
)HMX
'LERKIER]SJXLI
GSRXEGXvWHIXEMPW
(IPIXI
(IPIXIXLIGSRXEGX
7IPIGX
=IW
SRP]MJ]SYEVIWYVI
2I[GSRXEGX
%HHERI[
GSRXEGX
4LSRIFSSO

7XSVEKIPSGEXMSR
'LSSWIXS
QSZISVGST]XSXLITLSRISV
7-1GEVHHITIRHMRKSR[LIVI
]SYSVMKMREPP]WEZIHXLIGSRXEGX
7IRHGSRXEGX
7IRHXLIGSRXEGXvW
HIXEMPWXSERSXLIVTIVWSREWE
FYWMRIWWGEVH'LSSWIXSWIRHEW
E
8I\XQIWWEKI
117
)QEMP
SV
ZME
&PYIXSSXL
7IPIGXMSR1SHI
'LSSWI
[LIXLIVXSQEVOEGSRXEGXSV
YRQEVO
7SVXF]
7SVXEGSRXEGXF]
%&'
SV
%&'
7TIIHHMEPW
=SYGEREWWMKR
EJVIUYIRXP]GEPPIHGSRXEGXXSE
WTIIHHMEPRYQFIV
'VIEXMRKEKVSYT
4VIWW
1IRY
ERHWIPIGX
4LSRIFSSO
7IPIGX
+VSYTW
ERHGLSSWI
3TXMSRW
7IPIGX
2I[KVSYT
)RXIVEREQIJSV]SYVRI[
KVSYT
4VIWW
(SRI
2SXI
-J]SYHIPIXIEKVSYT
XLIGSRXEGXW[LMGL[IVI
EWWMKRIHXSXLEXKVSYT[MPPRSX
FIPSWX8LI][MPPVIQEMRMR]SYV
GSRXEGXW
8-4
=SYGERIHMXERI\MWXMRK
KVSYTF]LMKLPMKLXMRKMXERH
WIPIGXMRK
3TXMSRW
'LSSWIXS
%WWMKRQIQFIVW
XSXLIKVSYT
JVSQ]SYVGSRXEGXWWIPIGX
)HMX
KVSYT
SV
(IPIXI
XLIKVSYT
'LERKMRK]SYVGSRXEGX
WIXXMRKW
4VIWW
1IRY
ERHWIPIGX
4LSRIFSSO
7IPIGX
3TXMSR
ERHGLSSWI
7IXXMRKW
*VSQLIVI]SYGER
EHNYWXXLIJSPPS[MRKWIXXMRKW
(MWTPE]REQI
=SYGERWIPIGX
XSWLS[XLI
*MVWXREQIJMVWX
SV
0EWXREQIJMVWX
SV
0EWXREQI
*MVWXREQI
1EMRWXSVIERHZMI[
'LSSWI
[LIXLIVXSWXSVIGSRXEGXW
7-1
SV
,ERHWIX
%RHEPWSGLSSWI
[LIXLIVXSZMI[GSRXEGXWWEZIH
XS
FSXLLERHWIX97-1
,ERHWIXSRP]
SV
97-1SRP]

'ST]EPP
'ST]]SYVEPPGSRXEGXW
JVSQ]SYV7-1GEVHXS]SYV
LERHWIXSVJVSQ]SYVLERHWIXXS
]SYV7-1GEVH
1SZIEPP
8LMW[SVOWMRXLI
WEQI[E]EW
'ST]EPP
FYXXLI
GSRXEGX[MPPSRP]FIWEZIHXS
XLIPSGEXMSR]SYvZIQSZIH-J
]SYQSZIEGSRXEGXJVSQXLI
7-1GEVHXSXLILERHWIXMX[MPP
FIHIPIXIHJVSQXLI7-1GEVH
QIQSV]
)\TSVXGSRXEGXW
=SYGERWEZI
EPPXLITLSRIFSSOHEXEMRXLI
LERHWIXXSERI\XIVREPQIQSV]
GEVHF]XLIJSVQSJZGEVH
-QTSVXGSRXEGXW
=SYGER
VIWXSVIEPPXLITLSRIFSSOHEXE
MRERI\XIVREPQIQSV]GEVHXS
XLITLSRIQIQSV]F]XLIJSVQ
SJZGEVH
7IRHEPPGSRXEGXWZME&PYIXSSXL
7IRHEPPGSRXEGXWMRJSVQEXMSRXS
ERSXLIVLERHWIXF]&PYIXSSXL
4LSRIFSSO

1SVI
7IXXMRK]SYVEPEVQ
4VIWW
1IRY
ERHWIPIGX
1SVI
XLIRGLSSWI
%PEVQGPSGO
4VIWW
3TXMSRW
ERHWIPIGX
2I[
EPEVQ
7GVSPPHS[RERHIRXIVXLIXMQI
]SY[SYPHPMOIXLIEPEVQXS
WSYRHEX
'LSSWIXLIVITIEXX]TIXS
MRHMGEXI[LIXLIV]SY[SYPH
PMOI]SYVEPEVQXSWSYRH
2SX
VITIEXIH
(EMP]
1SR*VM
1SR7EX
7IPIGXHE]W
7GVSPPHS[RERHGLSSWI[LIXLIV
]SY[SYPHPMOIXLIEPEVQXS
%P[E]WWSYRH%P[E]WZMFVEXI
%P[E]WWSYRHERHZMFVEXI
SV
%W
MRTVSJMPI
7GVSPPHS[RXSGLSSWIXLIEPEVQ
XSRI4VIWW ERHGLSSWIE
WSYRHJVSQXLI1]WXYJJ
7GVSPPHS[RERHIRXIVEREQIJSV
XLIEPEVQSVOIITXLIWYKKIWXIH
REQI
*MREPP]]SYGERWIXXLIWRSS^I
MRXIVZEPEXQMRYXIW
LSYVSVSJJ
7IPIGX
(SRI
%HHMRKERIZIRXXS]SYV
GEPIRHEV
4VIWW
1IRY
ERHWIPIGX
1SVI
ERH
WIPIGX
3VKERMWIV
XLIRGLSSWI
'EPIRHEV
7IPIGXXLIHEXI]SY[SYPHPMOIXS
EHHERIZIRXXS=SYGERGLSSWI
EHEXIIMXLIVF]WGVSPPMRKXSMX
YWMRKXLIREZMKEXMSROI]WSVF]
WIPIGXMRK
3TXMSRW
ERH
+SXSHEXI
MRSVHIVXSIRXIVEHEXI
7IPIGX3TXMSRWXLIRWIPIGX
2I[
WGLIHYPI
ERHWGVSPPHS[RXS
IRXIVXLIXMQI]SY[SYPHPMOI
]SYVIZIRXXSFIKMR7GVSPPHS[R
ERHIRXIVXLIIRHXMQISJ]SYV
IZIRX
)RXIVE
7YFNIGX
JSVXLIIZIRX
9WIXLIOI]TEHXSX]TIPIXXIVW
ERHRYQFIVW
7GVSPPHS[REKEMRERHGLSSWI
[LIXLIV]SY[SYPHPMOIXSWIXER
%PEVQ
JSVXLIIZIRX7GVSPPPIJXSV
VMKLXXSWIIXLIEZEMPEFPISTXMSRW
=SYGERWIXXLIEPEVQXSKSSREX
XLIWXEVXMRKXMQISJXLIIZIRXSV
EXEWIXTIVMSHSJXMQIFIJSVIXLI
IZIRXWXEVXWXSVIQMRH]SYXLI
IZIRXMWGSQMRKYT

7GVSPPHS[RSRGIQSVIXSWIPIGX
[LIXLIVXLIIZIRXMWSGGYVVMRK
2SXVITIEX
SVVITIEXIHEX
(EMP]
;IIOP]
1SRXLP]
SV
%RRYEPP]
MRXIVZEPW-JXLIIZIRXMWVITIEXIH
]SYGEREPWSWGVSPPHS[RXSIRXIV
ER
)\TMVEXMSRHEXI
JSV[LIRXLI
IZIRXW[MPPWXSTGSQTPIXIP]
7IPIGX
(SRI
ERH]SYVIZIRX[MPP
FIWEZIHMRXLIGEPIRHEV%
WUYEVIGYVWSV[MPPQEVOXLIHE]W
SJER]WEZIHIZIRXW
%HHMRKERMXIQXS]SYV
XEWOPMWX
4VIWW
1IRY
ERHWIPIGX
1SVI
ERH
GLSSWI
3VKERMWIV
7IPIGX
8EWOW
ERHWIPIGX2I[
XEWO
7IXXLIHEXIJSVXLIXSHSMXIQ
EHHRSXIWERHGLSSWIEPEVQ
ERHWIPIGXETVMSVMX]PIZIP
,MKL
2SVQEP
SV
0S[
7EZI]SYVXSHSPMWXMXIQF]
WIPIGXMRK
(SRI
8-4
=SYGERIHMXERMXIQF]
WIPIGXMRKMXTVIWWMRK
3TXMSRW
ERH
)HMX
F]WIPIGXMRK
(SRI
%HHMRKEQIQS
4VIWW
1IRY
ERHWIPIGX1SVI
ERHWIPIGX
3VKERMWIV
XLIR
1IQS
7IPIGX
2I[QIQS
ERHX]TI]SYV
QIQS
7IPIGX
7EZI
=SYVQIQS[MPPETTIEVSRXLI
WGVIIR
8-4
=SYGERPSGOXLIQIQS
4VIWW
3TXMSR
ERHWIPIGX
0SGO
JSVXLITVMZEXIQIQSXSTVSXIGX
TVMZEG]
(EXIJMRHIV
(EXIJMRHIVMWELERH]XSSPXSLIPT
]SYGEPGYPEXI[LEXXLIHEXI[MPPFI
SRGIEGIVXEMRRYQFIVSJHE]WLEZI
TEWWIH
:SMGIVIGSHIV
9WMRKXLI:SMGIVIGSVHIV
9WI]SYV
:SMGIVIGSVHIV
XSVIGSVH
ZSMGIQIQSWSVSXLIVWSYRHW
6IGSVHMRK]SYVZSMGIQIQS
4VIWW
1IRY
ERHWIPIGX1SVI
XLIRGLSSWI
:SMGIVIGSVHIV
4VIWW
3/
XSFIKMRVIGSVHMRK
1SVI

'LSSWI
7XST
XSIRHXLI
VIGSVHMRK
4VIWW
3TXMSRW
ERHWIPIGX
4PE]
XS
PMWXIRXSXLIVIGSVHMRK
2SXI
=SYGERPMWXIRXSEPPSJ
XLIZSMGIVIGSVHMRKW]SYLEZI
WEZIHF]WIPIGXMRKSTXMSRWERH
KSXS%PFYQ
7IRHMRKEZSMGIVIGSVHMRK
3RGI]SYLEZIJMRMWLIH
VIGSVHMRKWIPIGX
3TXMSRW
7IPIGX
7IRH
ERHGLSSWIJVSQ
117)QEMP
SV
&PYIXSSXL
-J
]SYGLSSWI
117
SV
)QEMP
XLI
VIGSVHMRK[MPPFIEHHIHXSXLI
QIWWEKIERH]SYGER[VMXIERH
WIRHMXEWRSVQEP-J]SYGLSSWI
&PYIXSSXL
]SY[MPPFITVSQTXIH
XSXYVR&PYIXSSXLSR
9WMRK]SYVGEPGYPEXSV
4VIWW
1IRY
ERHWIPIGX
1SVI
XLIRGLSSWI
'EPGYPEXSV
4VIWWXLIRYQIVMGOI]WXSMRTYX
RYQFIVW
*SVWMQTPIGEPGYPEXMSRWWIPIGX
XLIJYRGXMSR]SYVIUYMVIz
»ÛYWMRKXLIREZMKEXMSROI]W
JSPPS[IHF]!
*SVQSVIGSQTPI\GEPGYPEXMSRW
WIPIGX
3TXMSRW
XSGLSSWIE
GSQQERH
7IPIGX XSGPIEVXLIWGVIIR
ERHWXEVXERI[GEPGYPEXMSR
9WMRKXLIWXST[EXGL
4VIWW
1IRY
ERHWIPIGX
1SVI
XLIRGLSSWI
7XST[EXGL
7IPIGX
7XEVX
XSFIKMRXLIXMQIV
'LSSWI
0ET
MJ[ERXXSVIGSVHE
PETXMQI9TXSPETXMQIWGER
FIWEZIH
7IPIGX
7XST
XSIRHXLIXMQIV
'LSSWI
6IWYQI
XSVIWXEVX
XLIWXST[EXGLEXXLIXMQI]SY
WXSTTIHMXEXSVWIPIGX
6IWIX
XS
VIXYVRXS^IVS
'SRZIVXMRKEYRMX
4VIWW
1IRY
ERHWIPIGX
1SVI
XLIRGLSSWI
9RMXGSRZIVXIV
'LSSWI[LIXLIV]SY[SYPH
PMOIXSGSRZIVX
'YVVIRG]
%VIE
0IRKXL
;IMKLX
8IQTIVEXYVI
:SPYQI
SV
:IPSGMX]
7GVSPPPIJXERHVMKLXXSWIPIGXE
YRMXXLIRWGVSPPHS[RERHIRXIV
XLIYRMXUYERXMX]

7GVSPPHS[RXSXLIYRMX
GSRZIVWMSRFS\ERHGLSSWIXLI
YRMXQIEWYVIQIRX]SY[ERXXS
GSRZIVXMRXS8LIGSRZIVWMSR[MPP
WLS[EYXSQEXMGEPP]MRXLIPMRI
FIPS[
2SXI
*SV
'YVVIRG]
GSRZIVX]SYRIIHXSWIX
6EXI
EGGSVHMRKXSGYVVIRXI\GLERKI
%HHMRKEGMX]XS]SYV;SVPH
GPSGO
4VIWW
1IRY
ERHWIPIGX
1SVI
XLIRGLSSWI
;SVPHGPSGO
8SJMRHSYXXLIXMQISJWTIGMJMG
GMX]TVIWW
3TXMSRW
ERHWIPIGX
2I[GMX]
1SZIEGMX]F]REZMKEXSVOI]ERH
WIPIGXEGMX]SRXLI1ET
7IPIGX
3TXMSRW
ERHGLSSWI
:MI[
GMX]PMWX
XLIREPWS]SYGERWIPIGX
XLIPMWXSVIRXIVXLIJMVWXPIXXIVSJ
XLIGMX]MRWIEVGLJMIPH
4VIWW
7IPIGX
1SVI

7IXXMRKW
'LERKMRK]SYVTVSJMPIW
4VIWW
1IRY
ERHWIPIGX
7IXXMRKW
7IPIGX
4VSJMPIW
ERHXLIRGLSSWI
XLITVSJMPI]SY[ERXXSIHMX
7IPIGX
3TXMSRW
ERHGLSSWI
4IVWSREPMWI
=SYGERGLERKIEPPSJXLIXSRIW
MXWZSPYQIWERHEPIVXSTXMSRW
JVSQLIVI
9WMRKJPMKLXQSHI
8SXYVRSRJPMKLXQSHITVIWW
1IRY
ERHXLIRWIPIGX
7IXXMRKW
ERH
4VSJMPIW
7IPIGX
*PMKLXQSHI
XS
EGXMZEXI*PMKLXQSHI[MPPRSXEPPS[
]SYXSQEOIGEPPWGSRRIGXXSXLI
MRXIVRIXSVWIRHQIWWEKI
'LERKMRK]SYV(IZMGI
WIXXMRKW
4VIWW
1IRY
ERHWIPIGX
7IXXMRKW
7IPIGX
(IZMGI
WIXXMRKWERH
GLSSWIJVSQXLIPMWXFIPS[
4S[IVWEZI
'LSSWIXSW[MXGL
XLIJEGXSV]WIXTS[IVWEZMRK
WIXXMRKW3RSV3JJ
0ERKYEKIW
'LERKIXLI
PERKYEKISJJSV]SYV0+'vW
HMWTPE]
%YXSOI]PSGO
0SGOXLIOI]TEH
EYXSQEXMGEPP]MRWXERHF]WGVIIR
4VMQEV]WXSVEKIWIXXMRKW
-J]SY
MRWIVXERI\XIVREPQIQSV]GEVHMR
]SYVTLSRI]SYGEREPWSWIPIGX
4VMQEV]WXSVEKIWIXXMRKWXLIR
GLSSWIXLIHIJEYPXPSGEXMSR]SY
TVIJIVMXIQWXSFIWEZIHXS
(IZMGIMRJS
:MI[XLIXIGLRMGEP
MRJSVQEXMSRJSV]SYV0+'
'LERKMRKXLIHEXIXMQI
4VIWW
1IRY
ERHWIPIGX
7IXXMRKW
7IPIGX
(IZMGI
ERHGLSSWI
(EXI
ERH8MQI
ERHGLSSWIJVSQXLI
PMWXFIPS[
(EXIERHXMQIWIXXMRKW
7IPIGX
%YXSYTHEXI3RERHXLITLSRI
[MPPEYXSQEXMGEPP]YTHEXIXLIHEXI
ERHXMQI
(EXIJSVQEX
=SYGERIRXIVXLI
GYVVIRXHEXI=SYGERWIXXLI
HEXIJSVQEX((11====11
((========11((
(EXIWITEVEXSV
=SYGERIRXIV
XLIGYVVIRXHEXI=SYGERWIXXLI
HEXIWITEVEXSV((11====
((11====((11====
8MQIJSVQEX
=SYGERWIXXLI
HEXIJSVQEX
LSYVW
SV
LSYVW

'LERKMRK]SYVWIGYVMX]
WIXXMRKW
'LERKI]SYVWIGYVMX]WIXXMRKW
XSOIIT]SYV0+'ERHXLI
MQTSVXERXMRJSVQEXMSRMXLSPHW
TVSXIGXIH
4VIWW
1IRY
ERHWIPIGX
7IXXMRKW
ERHGLSSWI
(IZMGI
7IPIGX
7IGYVMX]
ERHGLSSWIJVSQ
XLIPMWXFIPS[
4-2GSHIVIUYIWX
'LSSWIE4-2
GSHIXSFIVIUYIWXIH[LIR]SY
XYVR]SYVTLSRISR
(IZMGIPSGO
'LSSWIEWIGYVMX]
GSHIXSPSGO]SYVTLSRI
2IZIV
%XHIZMGIWXEVXYT;LIR7-1
GEVHMWGLERKIH
SV
-QQIHMEXIP]
%TTPMGEXMSRPSGO
=SYGERPSGO
XLIGSRXIRXW]SY[ERXXSLMHI
4LSRIFSSO1IWWEKMRK)QEMP
IXG
'LERKIGSHIW
'LERKI]SYV
4-2GSHI8LMWQIRYMXIQ[MPP
ETTIEVMJ4-2GSHIVIUYIWXMWWIX
XS3R4-2GSHI7IGYVMX]GSHI
2SXI7IGYVMX]GSHI
8LIWIGYVMX]GSHITVSXIGXW
XLIYREYXLSVMWIHYWISJ]SYV
TLSRI8LIHIJEYPXWIGYVMX]
GSHIMWWIXXSuvERHXLI
WIGYVMX]GSHIMWVIUYMVIHXS
HIPIXIEPPTLSRIIRXVMIWERH
XSEGXMZEXIXLI6IWIXWIXXMRKW
QIRY%PWSXLIWIGYVMX]GSHI
MWVIUYMVIHXSIREFPISVHMWEFPI
XLITLSRIPSGOJYRGXMSRXS
TVIZIRXYREYXLSVMWIHYWISJ
XLITLSRI8LIWIGYVMX]GSHI
JVSQXLI7IGYVMX]"'LERKIGSHIW
:MI[MRKQIQSV]WXEXYW
=SYV0+'LEWXLVIIQIQSVMIW
EZEMPEFPIXLITLSRIXLI7-1GEVH
ERHERI\XIVREPQIQSV]GEVH]SY
QE]RIIHXSTYVGLEWIXLIQIQSV]
GEVHWITEVEXIP]
=SYGERYWIXLIQIQSV]QEREKIV
XSHIXIVQMRILS[IEGLQIQSV]MW
YWIHERHWIILS[QYGLWTEGIMW
EZEMPEFPI
4VIWW
1IRY
ERHWIPIGX
7IXXMRKW
WIPIGX
(IZMGI
ERHGLSSWI
1IQSV]
MRJS
=SY[MPPXLIRWIIXLIGYVVIRX
WXEXYWSJXLIQIQSVMIWMR]SYV
0+'
7IXXMRKW