LG Electronics USA G710EM Multi-band GSM/EDGE/UMTS/LTE Phone with Bluetooth, WLAN, and RFID User Manual

LG Electronics MobileComm USA, Inc. Multi-band GSM/EDGE/UMTS/LTE Phone with Bluetooth, WLAN, and RFID Users Manual

Users Manual

www.lg.comUSER GUIDELM-G710EMENGLISHCopyright ©2018 LG Electronics Inc. All rights reserved. MFLXXXXXXXX (1.0)
1About this user guideThank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.• Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.• This device is not suitable for people who have a visual impairment due to the touchscreen keyboard.• Descriptions are based on the device default settings.• Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.• Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.• Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.• Software, audio, wallpaper, images, and other media supplied with your device are licenced for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.• Additional charges may incur for data services, such as messaging, uploading,downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.• This user guide is written in major languages for each country. Depending on the language used, content may partly differ.ENGLISH
2About this user guideInstructional noticesWARNING:  Situations that could cause injury to the user and third parties.CAUTION:  Situations that may cause minor injury or damage to the device.NOTE: Notices or additional information.
3Table of contents01Custom-designed Features15 Video recording features21 Gallery features28 Floating Bar31 Audio recording features33 Fingerprint recognition36 Face Recognition40 Voice Recognition43 Multi-tasking feature44 Always-on display45 Quick Help46 Notes on Water Resistant Properties02Basic Functions49 Product components and accessories50 Parts overview53 Turning the power on or off54 Installing the SIM card and memory card56 Removing the memory card56 Battery59 Touch screen62 Home screen71 Screen lock77 Memory card encryption78 Taking screenshots79 Entering text84 Content sharing87 Do not disturb5 Guidelines for safe and efficient use
4Table of contents03Useful Apps89 Installing and uninstalling apps90 App trash91 App Shortcuts92 Phone95 Messaging96 Camera116 Gallery120 Contacts122 QuickMemo+124 Clock125 Calendar126 Tasks127 Music128 Calculator128 LG Health130 E-mail131 FM Radio131 File Manager132 LG Mobile Switch132 Downloads133 SmartWorld134 RemoteCall Service134 Cell Broadcast134 Chrome135 Google apps04Settings138 Settings138 Networks151 Sound & notification152 Display154 General05Appendix165 LG Language Settings165 LG Bridge166 Phone software update168 Anti-Theft Guide169 Open Source Software Notice Information169 Regulatory information   (Regulation ID number, E-labeling, etc.)169 Trademarks170 Laser safety statement171 DECLARATION OF CONFORMITY171 Contact office for compliance of this product171 Wi-Fi (WLAN)172 More information176 FAQ
5Guidelines for safe and efficient usePlease read these simple guidelines. Not following these guidelines may be dangerous or illegal.Should a fault occur, a software tool is built into your device that will gather a fault log. This tool gathers only data specific to the fault, such as signal strength, cell ID position in sudden call drop and applications loaded. The log is used only to help determine the cause of the fault. These logs are encrypted and can only be accessed by an authorised LG Repair centre should you need to return your device for repair.Exposure to radio frequency energyRadio wave exposure and Specific Absorption Rate (SAR) information.This device has been designed to comply with applicable safety requirements for exposure to radio waves. These requirements are based on scientific guidelines that include safety margins designed to assure the safety of all persons, regardless of age and health.• The radio wave exposure guidelines employ a unit of measurement known as the Specific Absorption Rate, or SAR. Tests for SAR are conducted using standardised methods with the device transmitting at its highest certified power level in all used frequency bands.• While there may be differences between the SAR levels of various LG device models, they are all designed to meet the relevant guidelines for exposure to radio waves.
6Guidelines for safe and efficient use• This device meets RF exposure guidelines when used either in the normal use position against the ear or when positioned at least 10 mm away from the body. When a carry case, belt clip or holder is used for body-worn operation, it should not contain metal and should position the product at least 10 mm away from your body. In order to transmit data files or messages, this device requires a quality connection to the network. In some cases, transmission of data files or messages may be delayed until such a connection is available. Ensure the above separation distance instructions are followed until the transmission is completed.Information about the RF exposure from FCCIn August 1996, the Federal Communications Commission (FCC) of the United States, with its action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both international and U.S. standards. The design of this device complies with FCC guidelines and these international standards.Part 15.19 statementThis device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and(2)  this device must accept any interference received, including interference that may cause undesired operation.Part 15.21 StatementChanges or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
7Guidelines for safe and efficient useBody-worn OperationThis device was tested for typical bodyworn operations with the back of the device kept 0.39 inches (1cm) between the user’s body and the back of the device. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1cm) must be maintained between the user’s body and the back of the device.Any beltclips, holsters, and similar accessories containing metallic components may not be used. Body-worn accessories that cannot maintain 0.39 inches (1cm) separation distance between the user’s body and the back of the device, and have not been tested for typical body-worn operations may not comply with FCC RF exposure limits and should be avoided.Part 15.105 StatementThis equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.
8Guidelines for safe and efficient useProduct care and maintenance• Use only in-box accessories which are authorised by LG. LG does not guarantee any damage or failure which is caused by third party accessories.• Some contents and illustrations may differ from your device without prior notice.• Do not disassemble this unit. Take it to a qualified service technician when repair work is required.• Repairs under warranty, at LG’s discretion, may include replacement parts or boards that are either new or reconditioned, provided that they have functionality equal to that of the parts being replaced.• Keep away from electrical appliances such as TVs, radios and personal computers.• The unit should be kept away from heat sources such as radiators or cookers.• Do not drop.• Do not subject this unit to mechanical vibration or shock.• Switch off the device in any area where you are required to by special regulations. For example, do not use your device in hospitals as it may affect sensitive medical equipment.• Do not handle the device with wet hands while it is being charged. It may cause an electric shock and can seriously damage your device.• Do not charge a handset near flammable material as the handset can become hot and create a fire hazard.• Use a dry cloth to clean the exterior of the unit (do not use solvents such as benzene, thinner or alcohol).• Do not charge the device when it is on soft furnishings.• The device should be charged in a well ventilated area.• Do not subject this unit to excessive smoke or dust.• Do not keep the device next to credit cards or transport tickets; it can affect the information on the magnetic strips.• Do not tap the screen with a sharp object as it may damage the device.• Do not expose the device to liquid or moisture.• Use accessories like earphones cautiously. Do not touch the antenna unnecessarily.
9Guidelines for safe and efficient use• Do not use, touch or attempt to remove or fix broken, chipped or cracked glass. Damage to the glass display due to abuse or misuse is not covered under the warranty.• Your device is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your device during or immediately after operation.• If your device gets wet, immediately unplug it to dry off completely. Do not attempt to accelerate the drying process with an external heating source, such as an oven, microwave or hair dryer.• The liquid in your wet device, changes the colour of the product label inside your device. Damage to your device as a result of exposure to liquid is not covered under your warranty.Efficient device operationElectronics devicesAll devices may receive interference, which could affect performance.• Do not use your device near medical equipment without requesting permission. Please consult your doctor to determine if operation of your device may interfere with the operation of your medical device.• Pacemaker manufacturers recommend that you leave at least 15 cm of space between other devices and a pacemaker to avoid potential interference with the pacemaker.• This device may produce a bright or flashing light.• Some hearing aids might be disturbed by devices.• Minor interference may affect TVs, radios, PCs etc.• Useyourdeviceintemperaturesbetween0ºCand35ºC,ifpossible.Exposingyour device to extremely low or high temperatures may result in damage, malfunction, or even explosion.Road safetyCheck the laws and regulations on the use of devices in the area when you drive.• Do not use a hand-held device while driving.• Give full attention to driving.
10Guidelines for safe and efficient use• Pull off the road and park before making or answering a call if driving conditions so require.• RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment.• When your vehicle is equipped with an air bag, do not obstruct with installed or portable wireless equipment. It can cause the air bag to fail or cause serious injury due to improper performance.• If you are listening to music whilst out and about, please ensure that the volume is at a reasonable level so that you are aware of your surroundings. This is of particular importance when near roads.Avoid damage to your hearingTo prevent possible hearing damage, do not listen at high volume levels for long periods.Damage to your hearing can occur if you are exposed to loud sound for long periods of time. We therefore recommend that you do not turn on or off the handset close to your ear. We also recommend that music and call volumes are set to a reasonable level.• When using headphones, turn the volume down if you cannot hear the people speaking near you, or if the person sitting next to you can hear what you are listening to.• Excessive sound pressure from earphones and headphones can cause hearing loss.Glass PartsSome parts of your device are made of glass. This glass could break if your device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch or attempt to remove it. Stop using your device until the glass is replaced by an authorised service provider.Blasting areaDo not use the device where blasting is in progress. Observe restrictions and follow any regulations or rules.
11Guidelines for safe and efficient usePotentially explosive atmospheres• Do not use your device at a refueling point.• Do not use near fuel or chemicals.• Do not transport or store flammable gas, liquid or explosives in the same compartment of your vehicle as your device or accessories.In aircraftWireless devices can cause interference in aircraft.• Turn your device off before boarding any aircraft.• Do not use it on the ground without permission from the crew.ChildrenKeep the device in a safe place out of the reach of small children. It includes small parts which may cause a choking hazard if detached.Emergency callsEmergency calls may not be available on all mobile networks. Therefore you should never depend solely on your device for emergency calls. Check with your local service provider.Battery information and care• You do not need to completely discharge the battery before recharging. Unlike other battery systems, there is no memory effect that could compromise the battery’s performance.• Use only LG batteries and chargers. LG chargers are designed to maximise the battery life.• Do not disassemble or short-circuit the battery.• Keep the metal contacts of the battery clean.• Replace the battery when it no longer provides acceptable performance. The battery pack may be recharged hundreds of times before it needs replacing.• Recharge the battery if it has not been used for a long time to maximise usability.
12Guidelines for safe and efficient use• Do not expose the battery charger to direct sunlight or use it in high humidity, such as in the bathroom.• Do not leave the battery in hot or cold places, as this may deteriorate battery performance.• Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.• Always unplug the charger from the wall socket after the device is fully charged to save unnecessary power consumption of the charger.• Actual battery life will depend on network configuration, product settings, usage patterns, battery and environmental conditions.• Make sure that no sharp-edged items such as animal’s teeth or claws, come into contact with the battery. This could cause a fire.• Power Consumption (Networked Standby Mode) : 0.4 WSecuring personal information• Make sure to protect your personal information to prevent data leakage or misuse of sensitive information.• Always back up important data while using the device. LG is not responsible for any data loss.• Make sure to back up all data and reset the device when disposing of the device to prevent any misuse of sensitive information.• Read the permission screen carefully while downloading applications.• Be cautious using the applications that have access to multiple functions or to your personal information.• Check your personal accounts regularly. If you find any sign of misuse of your personal information, ask your service provider to delete or change your account information.• If your device is lost or stolen, change the password of your account to secure your personal information.• Do not use applications from unknown sources.
13Guidelines for safe and efficient useNotice for Battery replacement• Li-Ion Battery is a hazardous component which can cause injury.• Battery replacement by non-qualified professional can cause damage to your device.• Do not replace the battery by yourself. The battery can be damaged, which can cause overheat and injury. The battery must be replaced by the authorised service provider. The battery should be recycled or disposed separately from household waste.• In case this product contains a battery incorporated within the product which cannot be readily removed by end-users, LG recommends that only qualified professionals remove the battery, either for replacement or for recycling at the end of this product’s working life. To prevent damage to the product, and for their own safety, users should not attempt to remove the battery and should contact LG Service Helpline, or other independent service providers for advice.• Removal of the battery will involve dismantling of the product case, disconnection of the electrical cables/ contacts, and careful extraction of the battery cell using specialized tools. If you need the instructions for qualified professionals on how to remove the battery safely, please visit http://www.lge.com/global/sustainability/environment/take-back-recycling.
Custom-designed Features01
Custom-designed Features 15Video recording featuresWide-angle cameraYou can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front and rear camera.Tap      , then tap   /   or   /   to switch between the standard and wide-angle.• See Starting the camera for details.
Custom-designed Features 16Cine VideoYou can record a movie-like video.1  Tap      , then tap MODE   Cine Video  .2  Tap   to record a video.•  : Record a video by selecting the point zoom feature to zoom in/out around a specific desired area.•  : Select an effect to apply to the recording. You can also adjust the vignette and strength for each Cine effect. This feature cannot be changed after you have started recording.• The Point zoom feature supports a zoom speed of up to 3x.• This feature only supports video recordings in standard angle.GraphyYou can apply the recommended values for the white balance, ISO and shutter speed as if taken by an expert.1  Tap      , then tap MODE   Manual ( ).2  Tap   and then tap Graphy photos  to activate the feature.3  Tap   and select the desired scene from the recommended images.4  Tap   to take a photo.• This feature is available only in Manual camera mode.• You can add more scenes by tapping   and downloading the Graphy app from the Play Store. You may be charged for data usage, depending on your pricing plan.
Custom-designed Features 17Match shotLink two photos or videos together and then save it as a single content unit.1  Tap      , then tap MODE    .2  To take a photo, tap  . To record a video, tap  .•  : Record two split screens at the same time.•  : Record two split screens individually.•  : Import previous photos, videos, or images to create a match shot.•  : Rotate the imported photos or images.•  : Change the order of the imported photos or images.3  Tap   to save (if necessary).Snap shotYou can take a photo or record a video and preview it right away.1  Tap      , then tap MODE    .2  Tap   to take a photo. To record a video, tap  .
Custom-designed Features 18Guide shotYou can use an image as a guide to take photos with the same composition. Any photo in the Gallery can be used as a guide.1  Tap      , then tap MODE    .2  Place the desired subject on a translucent guide image, then tap  .• Use the slide bar to control the background transparency.Grid shotYou can take photos or record videos for 4 different scenes in a row and save them as a single content.Take photos or 3-second-long videos in sequence and then save them as a single file.1  Tap      , then tap MODE    .2  Tap   to take a photo. To record a video, tap  .3  Tap   to save.• Tap a previously taken photo/video to retake it.
Custom-designed Features 19Tracking focus while using the cameraYou can track and maintain focus on an object while taking photos or recording videos.1  Tap      , then tap     Tracking focus.2  Before recording a video or taking a photo, lightly tap the screen to select an object to focus on.3  Take the photo or start recording your video.• See Starting the camera for details.• To use this feature, select the standard camera ( ) for taking photos or recording videos.• This feature is unavailable when you use the front camera or the wide-angle camera.• This feature is unavailable in the following cases: - Video size limitation: Resolution is set as UHD 16:9. - FPS limitation: FPS is set as 60 FPS.Steady recordingYou can use the Steady recording feature to minimise motion blur while recording a video.Tap      , then tap     Steady recording.• See Starting the camera for details.• This feature is available only in specific modes.
Custom-designed Features 20Hi-Fi video recordingYou can record a high quality video with Hi-Fi sound.Tap      , then tap MODE   Manual ( )       Hi-Fi.• See Starting the camera for details.• Hi-Fi videos can only be played in apps that support Hi-Fi.Camera rollYou can view the photos and videos you have taken on the camera preview screen.Tap      , then tap     Camera roll.• When you take photos or record videos, you can view the thumbnails for the saved pictures along the side of the screen.• Scroll the thumbnail lists up or down to browse the photos and videos.• Tap a thumbnail to view the photo or video on the camera screen.• Tap the thumbnail again to return to the camera viewfinder.• This feature is not supported when you take a photo or record a video in the 18:9 aspect ratio.• This feature is available only in the Auto camera mode.
Custom-designed Features 21Gallery featuresFloating buttonYou can use the floating button at the lower part of the Gallery app screen in landscape mode.• After dragging the   button upwards, release it when you reach the  button to return to the Home screen.• You can drag the   button to the left or right to move the floating button as desired.
Custom-designed Features 22Related contentYou can edit and customise related content in the Gallery.1  While viewing a picture preview, tap  .2  When the icon related with the date or location where you took the photo appears, touch the screen.• You can view the photos related with the date or location where you chose.• Tap   to access additional options.
Custom-designed Features 23Making a GIFYou can create a GIF file from the Gallery.1  While viewing an album, tap     Create GIF.2  Select the desired photos and videos to create a GIF file and then tap NEXT.• You can add more images and adjust the GIF speed, screen ratio, and file order.3  Tap SAVE.• A maximum of 100 images can be used to create a GIF file.Making a collageYou can make a collage from the associated content.1  While viewing an album, tap     Make collage.2  Select the desired images to add to the a collage and then tap NEXT.• Select the desired layout from the bottom of the screen.3  Tap MAKE.• A maximum of 9 images can be used to create a collage.
Custom-designed Features 24Making a video from the related contentYou can gather related content to make a video clip by tapping   on the video displaying the date or location.Select the theme and background music, adjust caption effects and order or add date and your signature and then tap SAVE.•  : Select the video theme. - To download the theme, tap  .•  : Add background music or adjust the playback time. - To select a file for the background music, tap  . - To download a file for the background music, tap  . - To adjust the volume of background music and original video, tap  .•  : Select a font face. - To download a font, tap  .•  : Change the order of files to play as a video. - To add files, tap  .
Custom-designed Features 25• Download the VASSET app from the Play Store to add video themes, background music or font faces.If you use mobile data without Wi-Fi connection, you may be charged for data usage.Creating a movieYou can create a new movie by putting images and videos together.1  Tap      , then tap     Create movie.2  Select images or videos for your movie and tap NEXT.3  Edit the selected images and videos and then tap SAVE.
Custom-designed Features 26Deleting filesYou can select images or videos to delete from your video by tapping   at the top right corner of its thumbnail.Adding filesYou can select images or videos to add after tapping   at the bottom of the screen. You can also select the images or videos you have already previously added.• Touch and hold a file, and then tap another file for multiple selection.Rearranging filesTo rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.Adding file effectsTap   to add a theme or background music, change the font.Resetting the movie editsYou can reset the edits made to the movie (e.g. play time) by tapping  .Previewing a fileCheck your new video before saving it by tapping  . After the playback time elapses, the next file is played automatically.• A maximum of 50 images and videos can be used to create a video.• The playback time for an image is 3 seconds by default and it cannot be changed. Videos can be trimmed down to a minimum of 1 second.• This feature may not support some image or video formats.
Custom-designed Features 27Making a GIFYou can easily make a GIF file using recorded video.1  At the desired starting point while watching a video, tap  .2  Select the length of the GIF you want to create.• GIF is generated for the time selected from the current time.• For videos less than 5 seconds, GIF images are automatically generated for the remaining time.• You may use this feature solely for creative purposes. The use of this feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.
Custom-designed Features 28Floating BarFloating Bar overviewYou can activate frequently used features, including shortcuts, screenshots, music player, and quick contacts, by touching and then swiping the Floating Bar on the screen.To enable the Floating Bar feature, tap   Settings   General Floating Bar  .Opening and closing the Floating Bar• To open the Floating Bar: Tap   or  .• To close the Floating Bar: Tap   or  .
Custom-designed Features 29Moving the Floating Bar position• Floating bar open: Touch and hold the Floating Bar, then drag it to the desired location.• Floating bar closed: Touch and hold the Floating Bar, then drag it to the desired location along the edge of the screen.• The Floating Bar can only be moved within the area between the Status bar and Quick access bar. See Home screen layout for details.Disabling the Floating BarYou can disable the Floating Bar by using one of the following methods:• Touch and hold   or   on the Floating Bar and then drag it to the delete area at the top of the screen.• Tap   or   on the Floating Bar, then tap       at the top of the screen.• Tap     Settings   General   Floating Bar  .
Custom-designed Features 30Setting the Floating BarYou can select content to display on the Floating Bar and change its display order. Tap   from the Floating Bar or tap   Settings   General  Floating Bar.• Shortcuts: Quickly access frequently used apps or features.• Screen capture: Capture the screen to crop the desired part or to create a GIF file.Launch Capture+ on the desired screen.Launch Extended capture to capture a scrolling screen.Capture a desired part of a screen.Save a current screen as a GIF file. You can adjust the size of the image you want to capture.•To move to the desired location, drag  .•To start recording a GIF, tap  .•To stop recording a GIF, tap  .• Quick contacts: Call or message people set as quick contacts.• Music player: Control the music you are listening to.• A maximum of 5 apps or features can be added to the shortcuts.• A maximum of 5 contacts can be added as quick contacts.• You may use this feature solely for creative purposes. The use of this feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.• A GIF can be created up to 15 seconds long.
Custom-designed Features 31Audio recording featuresThe HD Audio Recorder allows you to configure the audio settings manually so that you can record audio based on your environment.Recording modesYou can record a high definition audio file by selecting and configuring the desired audio mode to suit the recording environment.Tap   Essentials   HD Audio Recorder  .NormalYou can record audio without extra settings.ConcertYou can record audio in a concert or other music event.CustomYou can manually configure the desired settings to record audio.Studio ModeWith Studio mode, you can play an audio file or music and record your voice at the same time, create a chord by recording your voice multiple times, and record your comments over the presenter’s or speaker’s original audio file.1  Tap   Essentials   HD Audio Recorder   Custom.2  Tap  .3  Select an audio file to use as background music.4  Tap   to record voice.5  Tap   to save the recorded file.• Background music can only be played through earphones. Make sure to plug in earphones before using this feature.
Custom-designed Features 32Other useful features for use of the HD Audio Recorder appGAINYou can adjust the sensitivity of the sound recorded by the microphone.The higher the GAIN value is set, the more sensitively the sound is recorded.LCFYou can filter any low-pitched noises such as the low hum of the air conditioner.The higher the LCF (Low Cut Filter) value is set, the better high-frequency noises are filtered.LMTIt can prevent clipping of the recorded sound. The higher the LMT (Limiter) value is set, the more low frequency sounds that will not get clipped.• To change additional settings, tap     Settings, then customise the file type, bit depth, sampling rate and other settings.• When you select a mode from Concert and Custom,   appears. Tap.  and then select the microphone to use.• You can monitor sound quality with the connected earpiece while recording audio. While recording audio in Studio mode, sound monitoring is not supported. You can hear only the background music.
Custom-designed Features 33Fingerprint recognitionFingerprint recognition overviewYou must register your fingerprint on your device first before using the fingerprint recognition function.You can use the fingerprint recognition function in the following cases:• To unlock the screen.• To view the locked content in the Gallery or QuickMemo+.• Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.• Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognised by the fingerprint sensor as the same fingerprint.• If the device cannot detect your fingerprint, or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.Precautions for fingerprint recognitionFingerprint recognition accuracy may decrease due to a number of reasons. To maximise the recognition accuracy, check the following before using the device.• The device’s Power/Lock key has a fingerprint sensor. Ensure that the Power/Lock key is not damaged by a metallic object, such as coin or key.• When water, dust or other foreign substance is on the Power/Lock key or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognised.• A fingerprint may not be recognised properly if the surface of your finger has a scar or is not smooth due to being soaked in water.• If you bend your finger or use the fingertip only, your fingerprint may not be recognised. Make sure that your finger covers the entire surface of the Power/Lock key.
Custom-designed Features 34• Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.• The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.Registering fingerprintsYou can register and save your fingerprint on the device to use fingerprint identification.1  Tap     Settings   General   Fingerprints & security   Fingerprints.• A lock screen must be set in order to be able to use this feature.• If the screen lock is not active, configure the lock screen by following the on-screen instructions. See Setting a screen lock for details.2  Locate the Power/Lock key on the back of the device and gently put your finger on it to register the fingerprint.• Gently press the Power/Lock key so that the sensor can recognise your fingerprint. If you press the Power/Lock key with an excessive force, the screen lock function may start or the screen may be turned off.• Ensure that your fingertip covers the entire surface of the sensor of the Power/Lock key.
Custom-designed Features 353  Follow the on-screen instructions.• Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers.4  When the fingerprint registration is done, tap OK.• Tap ADD MORE to register another fingerprint. If you registeronly one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.Managing fingerprintsYou can edit or delete registered fingerprints.1  Tap     Settings   General   Fingerprints & security   Fingerprints.2  Unlock according to the specified lock method.3  From the fingerprint list, tap a fingerprint to rename it. To delete it, tap .Unlocking the screen with a fingerprintYou can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:1  Tap     Settings   General   Fingerprints & security   Fingerprints.2  Unlock according to the specified lock method.3  On the fingerprint settings screen, activate the desired function:• Screen lock: Unlock the screen with a fingerprint.• Content lock: Unlock content with a fingerprint. To do this, make sure that the content lock is set.
Custom-designed Features 36Face RecognitionFace Recognition overviewYou can unlock the screen lock by using the saved facial data.• This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password.• When a similar face or a photo of your face is used, the screen may be unlocked.• The recognised facial data is securely stored in your device.• When the face recognition is selected for screen lock, you must enter the Knock Code, Pattern, PIN, or Password that has been used for face registration without directly using the face recognition after the power is turned on. Accordingly, be careful not to forget the specified value.• If the device cannot detect your face, or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.• To save power, the Face Recognition feature will not work when the battery level is below 5 %.Precautions for Face RecognitionFace Recognition accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.• When your face is covered with a hat, eyeglasses, or mask, or your face is significantly different due to heavy makeup or beard.• When there are fingerprints or foreign substances on the front of the camera lens, or your device cannot detect your face due to a too bright or dark light.
Custom-designed Features 37Registering facial dataBefore using the Face Recognition feature, register your facial data on your device.1  Tap     Settings   Display   Lock screen   Face Recognition.• To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or Password.• When the screen lock is not set, register the data by following the on-screen instructions. See Setting a screen lock for details.2  Raise your device in the front of your eyes.3  Register your face by following the on-screen instructions.• Register your face in a room that is not too bright or dark.• Position your entire face inside the guideline on the screen, and then adjust it by slowly moving up, down, left, or right.4  When the face registration is done, tap OK.Unlocking the screen with your faceYou can release the screen lock with your face instead of a Knock Code, Pattern, PIN, or Password.1  Tap     Settings   Display   Lock screen   Select screen lock.2  Unlock the screen according to the specified method.3  Tap Allow face recognition  to allow you to unlock the screen using facial recognition.
Custom-designed Features 38Improving the Face RecognitionYou can add facial data in various conditions to improve Face Recognition.1  Tap     Settings   Display   Lock screen   Face Recognition.2  Unlock the screen according to the specified method.3  Select Improve face recognition.4  Register your face by following on-screen instructions.5  When the face registration is done, tap OK.Deleting facial dataYou can delete the registered facial data and register it again if the Face Recognition does not work properly.1  Tap     Settings   Display   Lock screen   Face Recognition.2  Unlock the screen according to the specified method.3  Select Delete face to delete the facial data.Unlocking the screen with your face when the screen is turned offWith the screen turned off, raise your device and look at the front of the screen. The device can detect your face and the screen is unlocked.To deactivate this feature, follow the instruction below.1  Tap     Settings   Display   Lock screen   Face Recognition.2  Unlock the screen according to the specified method.3  Drag Allow when screen is off  to deactivate the feature.• Face Recognition feature is available only when the screen is locked.
Custom-designed Features 39Unlocking the screen with Face Recognition and then screen swipingWith the screen turned off, you can unlock the screen by performing Face Recognition and then swiping the screen.1  Tap     Settings   Display   Lock screen   Face Recognition.2  Unlock the screen according to the specified method.3  Drag Swipe to unlock after face recognized  to activate the feature.Enhancing the Face RecognitionYou can prevent your device from being unlocked by photos, images, or videos.1  Tap     Settings   Display   Lock screen   Face Recognition.2  Unlock the screen according to the specified method.3  Drag Advanced face recognition  to activate the feature.• Face Recognition speed may decrease when you activate this feature.
Custom-designed Features 40Voice RecognitionVoice Recognition overviewYou can unlock the screen by using your voice.• This feature may be more vulnerable to security than the other screen locks, such as Knock Code, Pattern, PIN, and Password.• When a similar voice or your recorded voice is used, the screen may be unlocked.• When the voice recognition is selected for screen lock, enter the Knock Code, Pattern, PIN or Password that has been used for voice registration instead of voice recognition after your device is turned on. Accordingly, be careful not to forget the specified value.• If the device cannot detect your voice or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.• The recognised voice data is securely stored in your device.Precautions for Voice RecognitionVoice Recognition accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.• When you speak different from the registered voice command.• When you speak in a noisy place.• When the microphone hole is covered with your hand or any foreign substances.• When the registered voice command is too short (3 to 5 syllables are recommended).
Custom-designed Features 41Registering a voice commandBefore using the Voice Recognition feature, you must register your voice commands on your device.1  Tap     Settings   Display   Lock screen   Voice Recognition.• To use this feature, the screen lock must be set with a Knock Code, Pattern, PIN, or Password.• When the screen lock is not set, register the data by following the on-screen instructions. See Setting a screen lock for details.2  Tap START.3  Follow the on-screen instructions to register a voice command.• Say a voice command 4 times with a clear and loud voice.• Register the voice command in a quiet place.• Register a voice command within 2 - 3 words. (e.g. ‘Hi, LG’ or ‘LG Mobile’)4  When the voice command has been registered, tap OK.Changing a voice commandYou can change the previously registered voice command.1  Tap     Settings   Display   Lock screen   Voice Recognition.2  Unlock the screen according to the specified method.3  Tap Change voice.4  Follow the on-screen instructions to register the voice command again.5  When the voice command has been changed, tap OK.
Custom-designed Features 42Deleting a voice commandYou can delete a registered voice command.1  Tap     Settings   Display   Lock screen   Voice Recognition.2  Unlock the screen according to the specified method.3  Tap Delete voice.• In this case, you cannot use the unlock function for Voice Recognition lock.• To register the voice command again after you have deleted it, see Registering a voice command.Selecting the voice recognition methodYou can select how to use the voice recognition.1  Tap     Settings   Display   Lock screen   Voice Recognition.2  Unlock the screen according to the specified method.3  Tap Voice recognition used to.• Unlock: Unlock the device via voice command.• Turn on screen: Turn on the screen via voice command.Displaying the slide lock screen after Voice RecognitionEven with the screen off, you can recognise your voice and then release the lock screen by swiping.1  Tap     Settings   Display   Lock screen   Voice Recognition.2  Unlock the screen according to the specified method.3  Drag Swipe to unlock after voice recognized  to activate the feature.
Custom-designed Features 43Multi-tasking featureMulti windowYou can use two apps at the same time by separating the screen into the multiple windows.1  Tap   from the Home touch buttons.• Recently-used apps appear.2  Tap   at the top of the desired app to use the Multi window feature.• The selected app appears at the top half of the screen.Alternatively,1  Touch and hold   while using an app.• Recently-used apps appear on the split screen.2  Tap   at the top of the desired app to use the Multi window feature.• The selected app appears at the top half of the screen.
Custom-designed Features 44• To deactivate the Multi window feature, touch and hold   on the Home touch button.• To adjust the size of the split screen, drag   at the center of the screen.• The Multi window feature is not supported by some LG apps and the apps downloaded from the Play Store.Overview screenThe Overview screen provides a preview of your recently used apps.To view the list of recently used apps, tap   on the Home, then tap the displayed app.• Touch and hold an app and drag it to the top of the screen to start the app with the Multi window feature. You can also tap   at the top of each app.Always-on displayYou can view the date, time or signature when the main screen is turned off.Swipe the top of the Always-on display screen to activate features including Camera, Capture+, Wi-Fi, sound settings, Bluetooth®, Flash, Music and more.1  Tap     Settings   Display   Always-on display.2  Tap Content and select an item you want to display.• When Signature is selected, write the desired sentence.• When Image is selected, tap on the desired image.• To set the time period not to activate Always-on display feature, tap Daily timeout.• To enhance brightness for the Always-on display feature, tap Brighter Display.
Custom-designed Features 45• The battery may drain faster when you use Always-on display. Turn this feature off to save battery power.Quick HelpYou can view help information about the main features of the device, frequently asked questions or the user guide. Search for help information using keywords. You can solve your problems quickly by consulting one-on-one with a specialist.1  Tap     Quick Help.2  Search for help information by entering keywords in the search field.• This feature is periodically updated utilising user feedback.• Available menu items may vary depending on the area or service provider.• You can view the user manual online from the Quick Help app to view detailed information about the device’s features.
Custom-designed Features 46Notes on Water Resistant PropertiesThis product is water and dust resistant in compliance with the Ingress Protection rating IP68.Your product has undergone testing in a controlled environment and is proven to be water and dust resistant in certain circumstances (meets the requirements of classification IP68 as described by the international standard IEC 60529 - Degrees of Protection provided by Enclosures [IP Code];testconditions:15-35ºC,86-106kPa,1.5meter,for30minutes).Do not expose the device in conditions that are different from the test conditions. Results may vary in actual use.WARNINGDespite a rating of IP68, your device is not impervious to conditions not tested in LG’s controlled environment. Please note that any damages that occur due to such causes changes the colour of the LDI (Liquid Damage Indicator). If the colour of LDI located inside the product changes, the product is to be considered ineligible for any free-of-charge repair services provided under the product’s limited warranty.Avoid exposing the product to environments with excessive dust or moisture. Do not use the product in the following environments.Do not immerse the product in any liquid chemicals (soap, etc.) other than water. Do not immerse the product in salt water, including seawater.Do not immerse the product in a hot spring.Do not swim with this product.Do not place the product directly on sand (such as at a beach) or mud.
Custom-designed Features 47Do not immerse your product in water deeper than approximately 1.5 meters.Do not immerse your product in water for longer than 30 minutes.• If your product becomes wet be sure to wipe the microphone, speaker, and stereo jack with a dry cloth before use.• Should your product or your hands become wet, dry them before handling the product.• Do not use the product in places where it may be sprayed with high pressure water (e.g. near a faucet or shower head) or submerge it in water for extended periods of time, as the product is not designed to withstand high water pressure.• This product is not resistant to shock. Do not drop the product or subject it to shock. Doing so might damage or deform the main unit, causing water leakage.• The product’s water and dust resistant features may be damaged by dropping or receiving an impact.• If the product gets wet, use a clean, soft cloth to dry it thoroughly.• The touch screen and other features may not work properly if the device is used while wet.• Your product is water resistant only when the SIM/Memory card tray is properly inserted into the product.• Do not open or close the SIM/Memory card tray while the product is wet or immersed in water. Exposing the open tray to water or moisture may damage the product.• The SIM/Memory card tray contains rubber [packing] to help prevent dust, water, or moisture from entering the product. Do not damage the rubber [packing] as this may allow dust, water, or moisture to enter your product and cause damage.• Failure to follow the provided instructions may invalidate your device’s limited warranty.
Basic Functions02
Basic Functions 49Product components and accessoriesThe following items are included with your device.• Device• Stereo headset• USB cable• Charger• Quick Start Guide• Ejection pin• The items described above may be optional.• The items supplied with the device and any available accessories may vary depending on the area and service provider.• Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.• Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Centre.• If any of these basic items are missing, contact the dealer from which you purchased your device.• To purchase additional items, contact an LG Customer Service Centre.• Some items in the product box are subject to change without notice.• The appearance and specifications of your device are subject to change without notice.• Device specifications may vary depending on the area or service provider.
Basic Functions 50Parts overview
Basic Functions 51• Press and hold the volume down (-) key and Power/Lock key at the same time for a second to take a screenshot.• Proximity/Ambient light sensor - Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range. - Ambient light sensor: The ambient light sensor analyses the ambient light intensity when the auto-brightness control mode is turned on.• Laser detection auto-focus - Detect the distance from the camera to your subject for automatic focusing. - Quickly focus on closer or farther objects when you use the rear camera to take photos.• Volume keys - Adjust the volume for ringtones, calls or notifications. - While using the Camera, gently press a Volume key to take a photo. To take continuous photos, press and hold the Volume key. - Press the Volume Down (-) key twice to launch the Camera app when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+.• Power/Lock key (Fingerprint sensor) - Briefly press the key when you want to turn the screen on or off. - Press and hold the key when you want to select a power control option. - Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See Fingerprint recognition overview for details.
Basic Functions 52• Your device has an internal rechargeable battery. For your safety, do not remove the embedded battery.• Some functions may be restricted for access, depending on the device specifications.• The rear of the device includes a built-in NFC antenna. Be cautious when handling the device to avoid damaging or covering the NFC antenna.• Do not put heavy objects on the device or sit on it. Failure to do so may damage the touch screen.• Screen-protective film or accessories may interfere with the proximity sensor.• If your device is wet or is being used in a humid place, the touch screen or buttons may not function properly.Hold the device correctly as shown below. If you cover the microphone hole with a hand, finger, or protective case while using the device, you may sound unclear during a call.
Basic Functions 53Turning the power on or offTurning the power onWhen the power is turned off, press and hold the Power/Lock key.• When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.Turning the power offPress and hold the Power/Lock key, then select Power off.Restarting the deviceWhen the device is not working properly or does not respond, restart it by following the instructions below.1  Press and hold the Power/Lock key and the Volume Down (-) key at the same time until the power is turned off.2  When the device is restarted, release the key.Power control optionsPress and hold the Power/Lock key, then select an option.• Power off: Turn the device off.• Power off and restart: Restart the device.• Turn on Airplane mode: Block telecommunication-related functions, including making phone calls, messaging and browsing the Internet. Other functions remain available.
Basic Functions 54Installing the SIM card and memory cardInsert the SIM card from your mobile service provider and the separately purchased memory card into the device.• In order for the water-resistant and dust-resistant features to work effectively, the card tray must be inserted correctly.1  Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device.2  Place the SIM card or memory card on the card tray and then insert the card tray into the device in the direction of the arrow.
Basic Functions 55• Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card.• Be careful not to damage the SIM card when you insert or remove it.• When you insert the SIM card or memory card, place it on the card tray correctly.• When you insert the card tray back into the device, insert it horizontally in the direction of arrow as shown in the figure. Make sure that the card placed on the card tray does not move out of its position.• Insert the SIM card with the gold-colored contacts facing downwards.• Be sure to insert the SIM card into the device by following the instructions in the user manual.• If you insert to or remove the card tray from the device, be careful not to let water or other liquids enter into the card tray. If a wet card tray or card is inserted into the device, your device may get damaged. • Memory card is an optional item.• Frequent writing and erasing of data may shorten the memory card lifespan.• Some memory cards may not be fully compatible with the device. If you use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.
Basic Functions 56Removing the memory cardUnmount the memory card before removing it for safety.1  Tap     Settings   General   Storage    .2  Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device.3  Remove the memory card from the card tray.4  Insert the card tray back into the slot.• Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.BatteryCharging the batteryBefore using the device, fully charge the battery.Charge the device with the USB Type-C cable.
Basic Functions 57• Do not use the external terminal, charging cable or gender for the device in presence of moisture. This may cause fire, electric shock, injury, or device malfunction. If there is moisture, stop using the device immediately and remove the moisture completely.• Make sure to use the USB cable provided with your device.• Make sure to use an LG-approved charger and charging cable. Charging the battery with a third-party charger may cause the battery to explode or may damage the device.• Your device has an internal rechargeable battery. For your safety, do not remove the embedded battery.• Using the device when it is charging may cause electric shock. To use the device, stop charging it.• Remove the charger from the power socket after the device is fully charged. This prevents unnecessary power consumption.• A charging adapter that supports fast charging is included with the product.• The fast charging feature may not work if a fast charging adapter other than the genuine adapter provided with the product is used.• Another way to charge the battery is by connecting a USB cable between the device and a desktop or laptop computer. This may take a longer time than plugging the adapter to a wall outlet.• Do not charge the battery by using a USB hub that is unable to maintain the rated voltage. Charging may fail or unintentionally stop.Precautions when using the device• Make sure to use the USB cable provided; do not use third party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories.• Failure to follow the instructions in this guide and improper use may damage the device.
Basic Functions 58Wireless chargingThis device supports wireless charging feature. Charge the device with a Qi certified wireless charger (optional, sold separately).Charging the battery with a wireless charger1  Place your device on the centre of the wireless charger aligned with the wireless charging antenna on the back of the device.• To check the wireless charging antenna area, see Parts overview.2  When the battery is fully charged, remove the device from the charger.• When you charge the battery with a wireless charger, do not put a magnetic, metallic or conductive materials between the device and the charger. This may disturb charging or the device and the charger may become heated. In this case, the device, charger or SIM/Memory cards may be damaged.• If the battery temperature exceeds a certain level while charging the device, charging may be stopped.• If magnetic, metallic or conductive materials are attached on the back of the device or a protective case is inserted, the device may not charge properly.• If you charge the battery with a wireless charger in areas where the network signal strength is weak, the network performance of your device may be further degraded.• Charge the device with a Qi certified wireless charger (optional, sold separately). Because the LG limited warranty does not cover the use of third party accessories, contact the third party manufacturer.• This product supports wireless charging. Use a Qi certified wireless charger (sold separately) to charge the product. Some coiled wireless chargers may not support wireless charging. Wireless chargers that support EPP (Extended Power Profile) allow high-speed wireless charging.
Basic Functions 59Using the battery efficientlyBattery lifespan may decrease if you keep many apps and functions running simultaneously and continuously.Cancel background operations to increase battery life.To minimise battery consumption, follow these tips:• Turn off the Bluetooth or Wi-Fi network function when not using them.• Set the screen timeout to as short a time as possible.• Minimise the screen brightness.• Set a screen lock when the device is not used.• Check the battery level while using any downloaded apps.Touch screenYou can familiarise yourself with how to control your device by using touch screen gestures.TappingLightly tap with your fingertip to select or run an app or option.
Basic Functions 60Touching and holdingTouch and hold for several seconds to display a menu with available options.Double-tappingTap twice quickly to zoom in or out on a web page or map.DraggingTouch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion. You can use this gesture to move an item.
Basic Functions 61SwipingTouch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more.Pinching and spreadingPinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.• Do not expose the touch screen to excessive physical shock. You might damage the touch sensor.
Basic Functions 62• A touch screen failure may occur if you use the device near a magnetic, metallic or conductive material.• If you use the device under bright lights, such as direct sunlight, the screen may not be visible, depending on your position. Use the device in a shady location or a location with an ambient light that is not too bright and bright enough to read books.• Do not press the screen with excessive force.• Gently tap with your fingertip on the option you want.• Touch control may not work properly if you tap while wearing a glove or by using the tip of your fingernail.• Touch control may not work properly if the screen is moist or wet.• The touch screen may not function properly if a screen-protective film or accessory purchased from a third party store is attached to the device.• Displaying a static image for extended periods of time may result in after-images or screen burn-in. Turn off the screen or avoid displaying the same image for a long time when you do not use the device.Home screenHome screen overviewThe Home screen is the starting point for accessing various functions and apps on your device. Tap   on any screen to directly go to the Home screen.You can manage all apps and widgets on the Home screen. Swipe the screen left or right to view all installed apps at a glance.
Basic Functions 63Home screen layoutYou can view all apps and organise widgets and folders on the Home screen.• The Home screen may differ depending on the manufacturer policy, user settings, software version or service provider.• Status bar: View status icons, the time and the battery level.• Weather widget: View the information of weather and time for a specific area.• Google search widget: Perform a Google search by inputting spoken or written keywords.• Page icon: Display the total number of Home screen canvases. You can tap the desired page icon to go to the page you selected. The icon reflecting the current canvas will be highlighted.• Quick access area: Fix main apps at the bottom of the screen so that they can be accessed from any Home screen canvas.
Basic Functions 64• Home touch buttons -  : Return to the previous screen. Close the keypad or pop-up windows. -  : Tap to go to the Home screen. To launch Google search, touch and hold. -  : Tap to view a list of recently used apps or run an app from the list. To delete all the recently used apps, tap CLEAR ALL. To use two apps at the same time with the Multi window feature, touch and hold the button while using an app.Editing the Home touch buttonsYou can rearrange the Home touch buttons or add frequently used functions to the Home touch buttons area.Tap     Settings   Display   Home touch buttons   Button combination and customise the settings.• Several functions, including QSlide, Notification and Capture+, are provided. A maximum of one additional item can be added.
Basic Functions 65Status iconsWhen there is a notification for an unread message, calendar event or alarm, the status bar displays the corresponding notification icon. Check your device's status by viewing notification icons displayed on the status bar.No signalData is being transmitted over the networkAlarm is setVibrate mode is onBluetooth is onConnected to a computer via USBBattery levelAirplane mode is onMissed callsWi-Fi is connectedMute mode is onGPS is onHotspot is onNo SIM cardThe NFC read/write P2P mode is on• Some of these icons may appear differently or may not appear at all, depending on the device's status. Refer to the icons according to the actual environment and area in which you are using the device and your service provider.• Displayed icons may vary, depending on the area or service provider.
Basic Functions 66Notifications panelYou can open the notifications panel by dragging the status bar downward on the main screen.• To open the quick access icons list, drag the notifications panel downwards or tap  .• To rearrange, add, or remove icons, tap EDIT.• If you touch and hold the icon, the settings screen for the corresponding function appears.• You can use the notifications panel even on the lock screen. Drag the notifications panel while the screen is locked to quickly access the desired features.
Basic Functions 67Switching the screen orientationYou can set the screen orientation to automatically switch according to the device's physical orientation.On the notification panel, tap Rotation from the quick access icon list.You can also tap     Settings   Display and activate Auto-rotate screen.Editing the Home screenOn the Home screen, touch and hold on an empty space, then select the desired action from below.• To rearrange the Home screen canvases, touch and hold on a canvas, then drag it to another location.• To add a widget to the Home screen, touch and hold on a blank area of the Home screen, then select Widgets.• To change a theme, touch and hold on a blank area of the Home screen, then select Theme.You can also tap     Settings   Display   Theme, then select a theme to apply to the device.
Basic Functions 68• To configure the Home screen settings, touch and hold on a blank area of the Home screen, then select Home screen settings. See Home screen settings for details.• To view or reinstall the uninstalled apps, touch and hold on a blank area of the Home screen, then select App trash. See App trash for details.• To change the default screen, touch and hold on a blank area of the Home screen, move to desired screen, tap  , then tap the screen once more.
Basic Functions 69Viewing the background themeYou can view only the background image by hiding the apps and widgets on the Home screen.Spread two fingers apart on the Home screen.• To return to the original screen, which displays apps and widgets, pinch your fingers on the Home screen or tap  .Moving apps on the Home screenOn the Home screen, touch and hold an app, then drag it to another location.• To keep frequently used apps at the bottom of the Home screen, touch and hold an app, then drag it to the quick access area at the bottom.• To remove an icon from the quick access area, drag the icon to the Home screen.
Basic Functions 70Using folders from the Home screenCreating foldersOn the Home screen, touch and hold an app, then drag it over another app.• A new folder is created and the apps are added to the folder.Editing foldersOn the Home screen, tap a folder and do one of the following actions.• To edit the folder name and colour, tap the folder name.• To add apps, touch and hold an app, then drag it over the folder and release it.• To remove an app from the folder, touch and hold the app and drag it to outside the folder. If the removed app is the only one app that existed in the folder, the folder is removed automatically.• You can also add or remove apps after tapping   in the folder.• You cannot change the folder colour while using downloaded theme.Home screen settingsYou can customise the Home screen settings.1  Tap     Settings   Display   Home screen.2  Customise the following settings:• Select Home: Select a Home screen mode.• Wallpaper: Change the Home screen background wallpaper.• Wallpaper motion: Make the wallpaper move as you move the phone. Excludes live and multi-screen wallpapers.• Screen swipe effect: Select an effect to apply when the Home screen canvas switches.
Basic Functions 71• Icon shape: Choose if you want icons to have square or rounded corners.• Sort apps by: Set how apps are sorted on the Home screen.• Grid: Change the app arrangement mode for the Home screen.• Hide apps: Select which apps you want to hide from the Home screen.• Loop Home screen: Enable to allow continuous Home screen scrolling (loop back to first screen after the last screen).• Smart Bulletin: Use the Home screen to view information customised to your needs.• Search: Search by swiping down on the Home screen.Screen lockScreen lock overviewYour device's screen turns off and locks itself if you press the Power/Lock key. This also happens after the device is left idle for a specified period of time.If you press the Power/Lock key when a screen lock is not set, the Home screen appears immediately.To ensure security and prevent unwanted access to your device, set a screen lock.• A screen lock prevents unnecessary touch input on the device screen and reduces battery consumption. We recommend that you activate the screen lock while not using the device.
Basic Functions 72Setting a screen lockThere are several options available for configuring the screen lock settings.1  Tap     Settings   Display   Lock screen   Select screen lock and then select the method you prefer.2  Customise the following settings:• None: Deactivate the screen lock function.• Swipe: Swipe on the screen to unlock the screen.• Knock Code: Tap the screen in a pattern to unlock the screen.• Pattern: Draw a pattern to unlock the screen.• PIN: Enter a numeric password to unlock the screen.• Password: Enter an alphanumeric password to unlock the screen.• Fingerprints: Unlock the screen by using your fingerprint.• Allow face recognition: Unlock the screen by allowing the device to recognise your face.• Allow voice recognition: Unlock the screen by allowing the device to recognise specific voice commands.Secure start-up settingsWhen you select Knock Code, Pattern, PIN or Password as a screen lock method, you can configure your device to be locked whenever turning on the device in order to secure your data.• You cannot use all functions, except for emergency calls until you unlock the device.• If you forget your decryption password, you cannot restore encrypted data and personal information.
Basic Functions 73Precautions for the secure start-up feature• If you forget your decryption password, you cannot restore encrypted data and personal information.• Be sure to keep your screen lock passwords separately.• If you enter the screen lock passwords incorrectly more than the specified times, the device automatically resets itself and the encrypted data and your personal information are deleted automatically and they cannot be restored.• Be cautious not to enter incorrect screen lock passwords more than the specified times.• When you turn on the device right after the device resets, encryption also starts. If you stop the encryption arbitrarily, the data may be damaged. Be sure to wait until the reset is completed.Lock screen settingsYou can customise the following lock screen settings.1  Tap     Settings   Display   Lock screen.2  Customise the following settings:• Select screen lock: Select a screen lock method.• Face Recognition: Unlock the lock screen by recognising your face. See Face Recognition overview for details.• Voice Recognition: Release the lock screen by recognising your voice command. See Voice Recognition overview for details.• Smart Lock: Select trusted items so that if one of them occurs, the device is automatically unlocked.• Wallpaper: Change the lock screen background wallpaper.• Clock: Select the position of the clock on the locked screen.• Shortcuts: Add an app shortcut and directly access the app from the lock screen by dragging the app shortcut on the screen.• Screen swipe effect: Set screen transition effects to apply when the screen is unlocked.
Basic Functions 74• Weather animation: Display weather animations for the current location on the lock screen.• Contact info for lost phone: Display emergency contact information on the lock screen.• Lock timer: Set the amount of idle time after which the device automatically locks.• Power key instantly locks: Instantly lock the screen when the Power/Lock key is pressed.• Available setting items may vary, depending on the selected screen lock method.KnockONYou can turn the screen on or off by double-tapping the screen.• This option is available only on the Home screen provided by LG. It may not function properly on a custom launcher or on the Home screen installed by the user.• When tapping the screen, use your fingertip. Do not use a fingernail.• To use the KnockON feature, make sure that the proximity/light sensor is not blocked by a sticker or any other foreign substance.Turning the screen onDouble-tap the middle of the screen.• Tapping the top or bottom of the screen may decrease the recognition rate.Turning the screen offDouble-tap on an empty space on the Home screen and Lock screen.You can also double-tap an empty space on the status bar.
Basic Functions 75Knock CodeYou can unlock the screen by creating your own Knock Code. When the screen is locked, you can directly access the Home screen by tapping the screen in a specified sequence.• You can use your Knock Code together with the KnockOn feature.• Make sure to use your fingertip when tapping the screen.Creating a Knock Code1  Tap     Settings   Display   Lock screen   Select screen lock   Knock Code.2  Tap the squares in a pattern of your choice to create a Knock Code and tap NEXT.3  Input the created Knock Code again for verification, then tap CONFIRM.Unlocking the screen with a Knock CodeUnlock the screen by inputting the Knock Code you have created.You can also input your Knock Code on the touch screen when the screen is turned off.• It is also possible to enter a Knock Code when the lock screen is turned on.
Basic Functions 76Making collage wallpapersYou can make your own collage image to display it as a lock screen.You can select multiple collage images as a wallpaper that changes each time you turn the screen on and off.1  Tap     Settings   Display   Lock screen   Wallpaper   Collage Wallpapers.2  Select the image for the lock screen and then tap SET WALLPAPER.
Basic Functions 77Memory card encryptionYou can encrypt and protect data saved on the memory card. The encrypted data in the memory card cannot be accessed from another device.1  Tap     Settings   General   Fingerprints & security   Encrypt SD card.2  Read the on-screen overview of memory card encryption and then tap CONTINUE to continue.3  Select an option and tap ENCRYPT NOW.• New data encryption: Encrypt only data that is saved on the memory card after encryption.• Full encryption: Encrypt all the data currently saved on the memory card.• Exclude media files: Encrypt all files, except for media files such as music, photos and videos.• To encrypt the memory card, make sure that a screen lock is set using a PIN or password.• Once memory card encryption starts, some functions are not available.• If the device is turned off while encryption is underway, the encryption process will fail, and some data may be damaged. Therefore, be sure to check if the battery level is sufficient before starting encryption.• Encrypted files are accessible only from the device where the files were encrypted.• The encrypted memory card cannot be used on another LG device. To use the encrypted memory card on another mobile device, format the card.• You can activate memory card encryption even when no memory card is installed into the device. Any memory card that is installed after encryption will automatically be encrypted.
Basic Functions 78Taking screenshotsYou can take screenshots of the current screen you are viewing.Via a shortcutPress and hold the Power/Lock key and the Volume Down (-) key at the same time for at least two seconds.• Screenshots can be viewed from the Screenshots folder in the Gallery.Via Capture+On the screen where you want to take a screenshot, drag the status bar downwards, then tap  .• When the screen is turned off or locked, you can access Capture+ by pressing the Volume Up (+) key twice. To use this feature, tap     Settings  General and turn on Shortcut keys.• See Writing notes on a screenshot for details.
Basic Functions 79Entering textUsing the Smart keyboardYou can use the Smart keyboard to enter and edit text.With the Smart keyboard, you can view text as you type without bothering to alternate between the screen and a conventional keyboard. This allows you to easily find and correct errors when typing.Moving the cursorWith the Smart keyboard, you can move the cursor to the exact position you want. When typing text, touch and hold on the space bar and then drag left or right.• This option is available only on the QWERTY keyboard.
Basic Functions 80Suggesting wordsSmart keyboard automatically analyses your usage patterns to suggest frequently used words as you type. The longer you use your device, the more precise the suggestions are.Enter text, then tap a suggested word or gently drag the left or right side of the keyboard upwards.• The selected word is automatically entered. You do not need to manually type every letter of the word.Changing the QWERTY keyboard layoutYou can add, delete or rearrange keys on the bottom row of the keyboard.1  Tap     Settings   General   Language & keyboard   LG Keyboard  Keyboard height and layout   QWERTY keyboard layout.You can also tap   on the keyboard and tap Keyboard height and layout  QWERTY keyboard layout.2  Tap a key on the bottom row, then drag it to another position.
Basic Functions 81• This option is available on the QWERTY, QWERTZ and AZERTY keyboards.• This function may not be supported for some languages.Customising the keyboard heightYou can customise the keyboard height to maximise hand comfort when typing.1  Tap     Settings   General   Language & keyboard   LG Keyboard  Keyboard height and layout   Keyboard height.You can also tap   on the keyboard and tap Keyboard height and layout  Keyboard height.2  Adjust the keyboard height.Selecting a landscape keyboard modeYou can select a landscape keyboard mode from several choices.1  Tap     Settings   General   Language & keyboard   LG Keyboard  Keyboard height and layout   Keyboard type in landscape.You can also tap   on the keyboard and tap Keyboard height and layout  Keyboard type in landscape.2  Select a keyboard mode.
Basic Functions 82Splitting the keyboardYou can split the keyboard in half and place each piece on either side of the screen when the screen is in landscape mode.To split the keyboard, turn the device horizontally and spread it apart on both sides with holding the keyboard with two fingers. To attach the keyboard, close it with pressing with two fingers.One-handed operation modeYou can move the keyboard to one side of the screen so that you can use the keyboard with one hand.1  Tap     Settings   General   Language & keyboard   LG Keyboard  Keyboard height and layout   One-handed operation.You can also tap   on the keyboard and tap Keyboard height and layout  One-handed operation.2  Press the arrow displayed next to the keyboard to move the keyboard in the direction you want.
Basic Functions 83Adding languages to the keyboardYou can make additional languages available for keyboard input.1  Tap     Settings   General   Language & keyboard   LG Keyboard  Select languages.2  Select the languages you want to make available.Copy and PasteYou can cut or copy text from an app, and then paste the text into the same app. Or, you can run other apps and paste the text into them.1  Touch and hold around the text you want to copy or cut.2  Drag   /   to specify the area to copy or cut.3  Select either CUT or COPY.• Cut or copied text is automatically added to the clipboard.4  Touch and hold the text input window, then select PASTE.• If there is no item that has been copied or cut, the PASTE option will not appear.Entering text by using voiceOn the keyboard, touch and hold   and then select  .• To maximise the voice command recognition, speak clearly.• To enter text with your voice, make sure that your device is connected to a network.• To select the language for voice recognition, tap     Languages on the voice recognition screen.• This function may be not supported, or the supported languages may differ depending on the service area.
Basic Functions 84Clip TrayIf you copy or cut an image or text, it is automatically saved to the clip tray and can be pasted to any space at any time.1  On the keyboard, touch and hold   and select  .You can also touch and hold the text input window, then select CLIP TRAY.2  Select and paste an item from the clip tray.• A maximum of 20 items can be saved to the clip tray.• Tap   to lock saved items in order not to delete them, even when the maximum quantity is exceeded. A maximum of ten items can be locked. To delete locked items, unlock them first.• Tap   to delete the items saved to the clip tray.• The clip tray may not be supported by some downloaded apps.Content sharingPlaying content from another deviceYou can play photos, videos or songs saved on your device from a TV.1  Connect the TV and your device to the same Wi-Fi network.2  While viewing the items from the Gallery or Music app, tap     Play on other device.3  Select the TV you want to connect to.• For use with Chromecast, Google Play services should be up to date.
Basic Functions 85Viewing content from nearby devicesYou can view content from various devices, such as a computer, NAS or mobile device, by using the Gallery or Music apps.Connecting the devicesConnect both your device and another device that support DLNA function to the same wireless network.• Make sure that File sharing (DLNA) is activated on both the device and the connected device.Searching for nearby devicesYou can view a list of DLNA devices on the same network by selecting the Nearby devices menu in each app.Use content from nearby devices as if you were using it on your device.Sending or receiving filesYou can share files between your device and another LG device, or a tablet or computer.Sending filesFrom the Gallery, File Manager or Music app, tap     Share or  , then select a device on the file sharing list.Receiving filesDrag the status bar downward and tap  , then tap File sharing.If your device does not support the file sharing feature, tap     Settings  Networks   Share & connect   File sharing   SmartShare Beam  .• Make sure that your device is connected to the same wireless network as the file transfer target device.• Make sure that File sharing is activated on both the device and the target device.
Basic Functions 86Sending files to a computerYou can quickly send large files to your computer.1  Install LG Bridge on your computer.2  Start LG Bridge on the computer, then sign in using your LG account.3  Tap     Settings   Networks   Share & connect   LG AirDrive, then sign in using your LG account.4  Select a computer on the sharing list from the Gallery, File Manager and Music apps.• You can download LG Bridge from the LG Electronics website (www.lg.com).• When you transfer files from the device to the computer while LG Bridge is not running, they are stored for 7 days in the temporary storage.Temporarily stored files are automatically saved on the computer when you launch LG Bridge within 7 days.Viewing content from your cloudYou can directly view the content saved on your cloud account, without downloading it to your device.1  From the Gallery, Music or File Manager app, select     Cloud.2  Select a cloud account and sign in.3  Save or play content in your cloud.
Basic Functions 87Do not disturbYou can limit or mute notifications to avoid disturbances for a specific period of time.1  Tap     Settings   Sound & notification   Do not disturb.2  Tap Mode and select the mode you want:• Priority only: Receive sound or vibrate notifications for the selected apps. Even when Priority only is turned on, alarms still sound.• Total silence: Disable both the sound and vibration.
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Useful Apps 89Installing and uninstalling appsInstalling appsAccess an app store to search and download apps.• You can use SmartWorld, Play Store or the app store provided by your service provider.• Some app stores may require you to create an account and sign in.• Some apps may charge fees.• If you use mobile data, you may be charged for data usage, depending on your pricing plan.• SmartWorld may not be supported depending on the area or service provider.Uninstalling appsUninstall apps that you no longer use from your device.Uninstalling with the touch and hold gestureOn the Home screen, touch and hold the app to uninstall, then drag it over Delete at the top of the screen.• If apps were uninstalled within 24 hours from now, you can reinstall them. See App trash for details.Uninstalling by using the settings menuTap     Settings   General   Apps, select an app, then tap Uninstall.Uninstalling apps from the app storeTo uninstall an app, access the app store from which you download the app and uninstall it.• Some apps cannot be uninstalled by users.
Useful Apps 90Installing and uninstalling apps during the setupWhen you turn on the device for the first time, you can download recommended apps.You can skip to the next step without installation.App trashYou can view the uninstalled apps on the Home screen. You can also reinstall apps which were uninstalled within 24 hours from now.1  Tap     Management   App trash.You can also touch and hold an empty area of the Home screen, then tap App trash.2  Activate the desired function:• Restore: Reinstall the selected app.•  : Remove the uninstalled apps permanently from the device.• Uninstalled apps are automatically removed from the device 24 hours after they were uninstalled. If you want to reinstall the uninstalled apps, you must download them again from the app store.• This feature is activated on the default Home screen only. If you uninstall apps while using the EasyHome screen or other launcher, they are immediately and permanently removed from the device.
Useful Apps 91App ShortcutsOn the Home screen, touch and hold an app icon such as Call, Message, Camera, Gallery and Settings to display a quick access menu. Use apps more easily through App Shortcuts.• This feature is available only on some apps.
Useful Apps 92PhoneVoice callMake a phone call by using one of the available methods, such as manually entering a phone number and making a call from the contact list or the list of recent calls.Making a call from the keypad1  Tap         Dial.2  Make a call by using a method of your choice:• Enter a phone number and tap  .• Touch and hold a speed dial number.• Search for a contact by tapping the initial letter of a contact name in the contact list, and then tap  .• To enter "+" when making an international call, touch and hold number 0.• See Adding contacts for details on how to add phone numbers to the speed dial list.Making a call from the contact list1  Tap         Contacts.2  From the contact list, select a contact and tap  .Answering a callTo answer a call, drag   on the incoming call screen.• When the stereo headset is connected, you can make calls by using the call/end button on the headset.• To end a call without turning off the screen, tap     Settings   Networks   Call   Answer and end calls and then activate End call with the Power key.
Useful Apps 93Rejecting a callTo reject an incoming call, drag   across the incoming call screen.• To send a rejection message, drag the rejection message option   across the screen.• To add or edit a rejection message, tap     Settings   Networks  Call   Call blocking & Decline with message   Decline with message.• When a call is coming in, press the Volume Up (+), Volume Down (-) or Power/Lock key to mute ringtone or vibration, or to hold the call.Checking an incoming call while using an appWhen a call comes in while using an app, a pop-up notification can be displayed at the top of the screen. You can receive the call, reject the call, or send message from the pop-up screen.• Tap     Settings   Networks   Call   More   Show voice calls while in an app and then select the desired way you would like to display the incoming call while using an app.
Useful Apps 94Viewing missed callsIf there is a missed call, the status bar at the top of the screen displays  .To view missed call details, drag the status bar downwards. You can also tap         Call logs.Functions accessible during a callDuring a call, you can access a variety of functions by tapping the on-screen buttons:• Contacts: View the contact list during a call.• End: End a call.• Dialpad: Display or hide the dial pad.• Speaker: Turn on the speakerphone function.• Mute: Mute your voice so that your voice cannot be heard by the other party.• Bluetooth: Switch the call to a Bluetooth device that is paired and connected.•  : Access additional call options.• Available settings items may vary depending on the area or service provider.Making a three-way callingYou can make a call to another contact during a call.1  During a call, tap     Add call.2  Enter a phone number and tap  .• The two calls are displayed on the screen at the same time, and the first call is put on hold.3  To start a conference call, tap Merge calls.• You may be charged a fee for each call. Consult with your service provider for more information.
Useful Apps 95Viewing call recordsTo view recent call records, tap         Call logs. Then, you can use the following functions:• To view detailed call records, select a contact. To make a call to the selected contact, tap  .• To delete call records, tap     Delete.• The displayed call duration may differ from the call charge. Consult with your service provider for more information.Configuring call optionsYou can configure various call options.1  Tap         Dial or Call logs.2  Tap     Call settings and then configure the options to suit your preferences.MessagingSending a messageYou can create and send messages to your contacts using the Messaging app.• Sending messages abroad may incur additional charges. Consult with your service provider for more information.1  Tap      .2  Tap  .3  Specify a recipient and create a message.• To attach files, tap  .• To access optional menu items, tap  .4  Tap Send to send the message.
Useful Apps 96Reading a messageYou can view exchanged messages organised by contact.1  Tap      .2  Select a contact from the message list.Configuring messaging settingsYou can change messaging settings to suit your preferences.1  Tap      .2  Tap     Settings from the message list.CameraStarting the cameraYou can take a photo or record a video to cherish all of your memorable moments.Tap      .• Before taking a photo or recording a video, wipe the camera lens with a soft cloth.• Be careful not to stain the camera lens with your fingers or other foreign substance.• Images included in this user guide may be different from the actual device.• Photos and videos can be viewed or edited from the Gallery. See Gallery overview for details.
Useful Apps 97Changing the camera modeYou can select a camera mode that suits your environment to take a photo or record a video easily and conveniently.Tap      , then select the desired mode.Auto modeYou can take photos or record videos by selecting a variety of camera modes and options.1  Tap      , then tap MODE   Auto (A).2  To take a photo, tap  . To record a video, tap  .
Useful Apps 98Taking a photo1  Select a camera mode and tap the subject to focus the camera on.2  Tap   to take a photo.• You can also press the Volume Down (-) or Volume Up (+) key to take a photo.• When the screen is turned off or locked, start the camera by pressing the Volume Down (-) key twice. Tap     Settings   General   Shortcut keys.Recording a video1  Select a camera mode and tap the subject to focus the camera on.2  Tap  .• To take a photo while recording a video, tap  .• To pause the video recording, tap  . To resume the video recording, tap  .3  Tap   to end the video recording.Customising the camera optionsYou can customise a variety of camera options to suit your preferences.Tap   on the screen.• Available options vary depending on the selected camera (front or rear camera) and the selected camera mode.
Useful Apps 99Photo size Select values for aspect ratio and size for taking photos.Video resolution Select values for resolution and size for recording videos.Camera roll Display your recent photos and videos along the side of the screen.HDRObtain photos in vivid colours and get compensated effects even when they are taken against the light. These functions are provided by the high dynamic range (HDR) technology equipped in the camera.Timer Set the timer to automatically take photos after a specified period of time.Cheese shutter Take photos with voice commands.Tracking focusWhen the subject is touched, the camera tracks and maintains focus on a moving object.(Available when the standard camera is in use.)Steady recording Minimise motion blur while recording a video.Covered lens Lets you know when the rear wide-angle lens is covered.Tag locations Save the image with GPS location data.GridDisplay guide grids so that you can take photos or record videos based on the horizontal and vertical reference lines.Add signature Display a personalised signature on the photos.StorageSelect if you want to store the pictures and videos in the Internal storage or SD card.(Available when the memory card is inserted.)Simple view Hide all menus from the camera screen.Help Provide Help for each camera menu.
Useful Apps 100Additional options on the front cameraSelfie shot Take a selfie by selecting its option between Gesture shot and Auto shot.Gesture view Allows you to view the photo immediately after taking a photo.Save as flipped Save as flipped images after taking selfies.• When using the front camera, you can adjust the filter, lighting effect, and skin tone.Various camera modesFoodYou can take a photo or record a video with adjusting the colour slide bar and white balance.1  Tap      , then tap MODE    .2  To take a photo, tap  .• Drag the colour slide bar on the screen to adjust the white balance and select the best colour.• If the slide bar is not displayed, tap   to adjust the white balance.
Useful Apps 101Snap movieYou can record short videos clips and assemble them into a 60-second short film.1  Tap      , then tap MODE    .2  Tap  .• Tap the icon once to record a three-second video clip. Touch and hold the icon to create a longer video clip (maximum length: one minute).3  Tap SAVE.
Useful Apps 102Time-lapseYou can take a sequence of frames at set intervals to record changes that take place slowly over time, such as cloud movements, celestial motions, traffic, and more.1  Tap      , then tap MODE    .2  Tap   and record a video.3  Tap   to end the video recording.• While recording a Time-lapse, voices are not recorded.Slo-moYou can create an entertaining video by changing the moving speeds of subjects in your video. This feature allows you to record a video at a faster rate of speed and then play it at the standard speed so that the video appears to be slowed down.1  Tap      , then tap MODE    .2  Tap   and record a video.3  Tap   to end the video recording.
Useful Apps 103PopoutYou can take a photo or record a video by using both the standard and wide-angle of the dual camera at the back of the device to record the scenes as if they were put in the frame. The scenes shown in the small, front screen are shot by using the standard camera, and the scenes shown in the large, background screen are shot by using the wide-angle camera. Change the front screen to a different shape or apply various effects to take a sensuous photo or video.1  Tap      , then tap MODE    .2  Tap   and select the desired layout.3  Select the desired effect:• Fisheye: Apply a convex lens effect to the area captured by the wide-angle camera.• B&W: Apply grayscale to the area captured by the wide-angle camera.• Vignette: Darken the edges of the area captured by the wide-angle camera.• Lens blur: Blur the area captured by the wide-angle camera.4  Tap   to take a photo. To record a video, tap  .
Useful Apps 104360 PanoramaYou can create a 360° panorama photo by moving the camera in one direction.1  Tap      , then tap MODE    .2  Tap   and then slowly move the camera in one direction.• Move the device by following the direction of the arrow in the guideline.• A 360 panorama photo is automatically saved on the Gallery.• Touch   and drag the screen up or down from the Gallery to view a 360 panorama photo from various angles.3  Tap   to stop capturing the 360 panoramic.
Useful Apps 105PanoramaYou can create a panoramic photo by moving the camera in one direction to photograph and stitch continuous shots of a wide view.1  Tap      , then tap MODE    .2  Tap   and then slowly move the camera in one direction.• Move the device by following the direction of the arrow in the guideline.3  Tap   to stop capturing the panoramic.Burst shotYou can take continuous shots of photos to create moving pictures.In the Auto mode, touch and hold  .• Continuous shots are taken at a fast speed while   is held down.• When the storage is set as Internal storage, you can take up to 100 photos. When the storage is set as SD card, you can take up to 30 photos in a row.• This feature is available only in specific modes.Simple viewIn the Auto mode, tap   Simple view to hide menus on the camera screen. Tap   to display them.
Useful Apps 106Manual camera modeYou can create photos featuring professional touch by using a variety of advanced features. Adjust the white balance, focus, brightness, ISO, shutter speed and other options.1  Tap      , then tap MODE   Manual ( ).2  Customise the following camera settings.3  Tap   to take the photo.Customising the camera optionsYou can customise a variety of camera options to suit your preferences.Tap   on the screen.Photo size Select values for aspect ratio and size for taking photos.Timer Set the timer to automatically take photos after a specified period of time.Graphy photos Adjust the white balance, ISO and shutter speed for the recommended photo. See Graphy for details.Cheese shutter Take photos with voice commands.Tracking focusWhen the subject is touched, the camera tracks and maintains focus on a moving object.(Available when the standard camera is in use.)
Useful Apps 107Tag locations Save the image with GPS location data.Guide Display guide grids so that you can take photos based on the horizontal and vertical reference lines.Save as RAWThe image is stored as a RAW file format so that you can modify it. The DNG and JPEG files are created while taking a photo, then saved as a non compressed high resolution image.Covered lens Lets you know when the rear wide-angle lens is covered.Noise reduction Reduce noise at high ISO settings.Add signature Display a personalized signature on the photos.StorageSelect if you want to store the pictures and videos in the Internal storage or SD card.(Available when the memory card is inserted.)Help Provide Help for each camera menu.Manual video modeYou can record a video by using various features such as controls for white balance, focus, brightness, ISO, shutter speed and more.1  Tap      , then tap MODE   Manual ( ).2  Customise the camera settings.3  Tap   to record a video.
Useful Apps 108Customising the camera optionsYou can customise a variety of camera options to suit your preferences.Tap   on the screen.Video resolution Select values for aspect ratio and size for videos.Frame rate Select the frames per second value.Bit rate Select the image quality for videos.Hi-Fi Record a video with Hi-Fi quality sound.Timer Set the timer to automatically take photos after a specified period of time.Steady recording Minimise motion blur while recording a video.Covered lens Lets you know when the rear wide-angle lens is covered.Tracking focusWhen the subject is touched, the camera tracks and maintains focus on a moving object.(Available when the standard camera is in use.)Tag locations Save the image with GPS location data.Grid Display guide grids so that you can record videos based on the horizontal and vertical reference lines.Save as LG-Cine Log Save a video in LOG file format for image correction.Storage Select if you want to store the pictures and videos in the Internal storage or SD card.Help Provide Help for each camera menu.• You can edit a video in LOG file format by using LUT (Lookup Table) for professionals. To download the LUT, visit the LG SmartWorld website (www.lgworld.com) and select the LUT banner.• You can edit only videos by using LUT on your computer.
Useful Apps 109Other useful features in the Camera appAuto-Exposure/Auto-Focus lockYou can fix the current exposure level and focus position by touching and holding the screen in the Auto mode. To turn off the feature, tap a blank area on the screen.• This feature is available only in specific modes.Focus peakingYou can adjust the focus on the subject with the focus peaking feature.Access Focus peaking by tapping the Manual focus (MF) button. When Focus peaking is enabled, the subject you focus on appears green. Move the the toggle wheel up and down to focus on the desired area, then take the photo.• This feature is only available in Manual camera mode and Manual video mode.• Disable this feature by tapping the Focus peaking button once more.• This feature is not available using the wide-angle camera.
Useful Apps 110Switching between camerasYou can switch between the front and rear cameras to suit your environment.On the camera screen, tap   or drag the screen in any direction to switch between the front and rear cameras.• Use the front camera to take selfies. See Selfie shot for details.Zoom in or outYou can use zoom in or out on the camera screen while taking a photo or recording a video.• On the camera screen, pinch or spread two fingers to zoom in or out, then use the displayed +/- slide bar.• You can also drag the   button up or down. This feature is available only in Auto mode and Manual camera mode.• The zoom feature is not available when using the front camera in selfie mode.
Useful Apps 111Selfie shotYou can use the front camera to view your face on the screen and take selfies.Gesture shotYou can take selfies by using gestures.Show your palm to the front camera and then clench your fist.You can also clench your fist and then open it towards the front camera.• In three seconds, a photo is taken.• To use this feature, switch to the front camera mode, then tap     Selfie shot  Gesture shot.• Make sure that your palm and fist are within the reference line so that the camera can detect them.• This feature may not be available while using some of the camera features.
Useful Apps 112Auto shotYou can use the face detection feature to take selfies easily and conveniently. You can set the device so that, when you look at the screen, the front camera detects your face and takes a selfie automatically.• The white coloured guide frame appears when the front camera detects your face. If the subject within the guide frame stops moving, the guide frame colour turns blue, then the camera takes a photo.• Tap     Selfie shot   Auto shot to enable the Auto shot feature.Interval shotYou can take selfies at an interval.While using the front camera, you can show your palm to the camera, then clench your fist twice quickly.• Four photos are taken at regular intervals after a timer delay of three seconds.
Useful Apps 113Gesture viewAfter taking a selfie with the front camera, you can preview the selfie immediately by placing the screen close to your face.• Tap     Gesture view to enable the Gesture view feature.• Only one preview is available each time a photo is taken.• If you rotate the device while in preview screen, the screen switches to camera mode.Save as flippedBefore taking a photo with the front camera, tap     Save as flipped. The image is flipped horizontally.• When using the front camera, you can change how selfies are taken in the camera options. See Customising the camera options for details.
Useful Apps 114SignatureYou can create a personalised photo by using your signature.1  Tap      , then tap     Add signature.2  Enter the signature as desired and tap ADD.
Useful Apps 115quick shareYou can share a photo or video to the app you want immediately after taking it.1  Tap      , then take a photo or record a video.2  Tap the app icon that appears on the screen to share it using that app.You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.• The app displayed by the quick share icon may vary, depending on the type and frequency of access to the apps installed on the device.• This feature is available only in specific modes.
Useful Apps 116GalleryGallery overviewYou can view and manage photos and videos saved on your device.1  Tap      .• Saved photos and videos are displayed by folder.2  Tap a folder and select a file.• View the selected file in full-screen mode.• While viewing a photo, swipe left or right to view the previous or next photo.• While viewing a video, swipe left or right to rewind or fast-forward the video.• Some file formats may not be supported, depending on the installed software.• Some files may not be opened due to encoding.• Files that exceed the size limit may cause an error.Viewing photos• To display the menu items, gently tap the screen. To hide the menu items, tap the screen again.
Useful Apps 117Floating buttonWhile viewing the Gallery app in landscape mode, you can use the floating button. See Floating button for details.Writing a memo on the photo1  While viewing a photo, tap  .2  Write a memo on the photo and tap SAVE.• The memo is applied to the photo.• Some photos may not support the photo memo feature.Related contentYou can edit the related photos in the Gallery.See Related content for details.Editing photos1  While viewing a photo, tap  .2  Use a variety of effects and tools to edit the photo.3  Tap SAVE to save changes.• The changes are overwritten to the original file.• To save the edited photo as another file, tap     Save copy.
Useful Apps 118Playing a video• To adjust the sound volume, drag the right side of the video screen up or down.• To adjust the screen brightness, drag the left side of the screen up or down.Editing videos1  While viewing a video, tap  .2  Use a variety of effects and edit tools to edit the video.3  Tap SAVE to save changes.
Useful Apps 119Creating a movieYou can create a new movie by putting images and videos together.See Creating a movie for details.Making a GIFYou can easily make a GIF file using recorded video.See Making a GIF for details.Deleting filesYou can delete files by using one of the following options:• Touch and hold a file from the file list, then tap Delete.• Tap   from the file list and delete the desired files.• Deleted files are automatically moved to Trash and they can be restored to the Gallery within 7 days.• Tap   to completely delete the files. In this case, the files cannot be restored.Sharing filesYou can share files by using one of the following options:• While viewing a photo, tap   to share the file by using the method you want.• While viewing a video,     Share to share the file by using the method you want.• Tap   from the file list to select files and share them using the method you want.
Useful Apps 120ContactsContacts overviewYou can save and manage contacts.Tap     Essentials   Contacts.Adding contactsAdding new contacts1  On the contact list screen, tap  .2  Enter contact details and tap SAVE.Importing contactsYou can import contacts from another storage device.1  On the contact list screen, tap     Manage contacts   Import.2  Select the source and target locations of the contact you want to import, and then tap OK.3  Select the contacts and tap IMPORT.Adding contacts to the speed dial list1  On the contact list screen, tap     Speed dial.2  Tap Add contact from a speed dial number.3  Select a contact.• While adding a new contact, tap   to add a speed dial number.
Useful Apps 121Searching for contactsYou can search for contacts by using one of the following options:• Tap   from the top of the contacts list and then enter the contact information or phone number.• Scroll the contact list up or down.• From the index of the contact list screen, tap the initial letter of a contact.• Tap   from the top of the contacts list and then enter the contact information or phone number to display all search details from call logs, contacts and groups.Contacts listEditing contacts1  On the contact list screen, select a contact.2  On the contact detail screen, tap   and edit details.3  Tap SAVE to save changes.Deleting contactsYou can delete contacts by using one of the following options:• On the contact list screen, touch and hold a contact you want to delete, then tap Delete contact.• Tap     Delete on the contact list screen.Adding favouritesYou can register frequently used contacts as favourites.1  On the contact list screen, select a contact.2  On the contact detail screen, tap  .
Useful Apps 122Creating groups1  On the contacts group list, tap  .2  Enter a new group name.3  Tap Add members, select contacts, then tap ADD.4  Tap SAVE to save the new group.QuickMemo+QuickMemo+ overviewYou can make creative notes by using a variety of options on this advanced notepad feature, such as image management and screenshots, which are not supported by the conventional notepad.Creating a note1  Tap     QuickMemo+.2  Tap   to create a note.•  : Save a note.•  : Undo the previous edit.•  : Redo the recently deleted edits.•  : Enter a note by using the keypad.•  : Write notes by hand.•  : Erase handwritten notes.•  : Zoom in or out, rotate or erase the parts of a handwritten note.•  : Access additional options.3  Tap   to save the note.
Useful Apps 123Writing notes on a photo1  Tap     QuickMemo+.2  Tap   to take a photo, then tap OK.• The photo is automatically attached into the notepad.3  Tap   or   to write notes on the photo.• Write notes by hand on the photo.• Enter text below the photo.4  Tap   to save the note.Writing notes on a screenshot1  While viewing the screen you want to capture, drag the status bar downwards and then tap  .• The screenshot appears as the notepad background theme. Memo tools appear at the top of the screen.2  Crop the image (if necessary) and take notes as desired.• Write notes by hand on the photo.3  Tap   and save the notes to the location you want.• Saved notes can be viewed in either QuickMemo+ or Gallery.• To save notes in the same location all the time, select the Use as default app checkbox and select an app.• You can capture the entire screen by using the scroll capture feature.• While using an app such as Message and Chrome, drag the notifications panel downwards and then tap Capture+  Extended to capture the entire screen you are currently viewing as a single file.• This feature is available only on some apps that support the scroll capture feature.
Useful Apps 124ClockAlarmYou can set an alarm to trigger it at a specified time.1  Tap     Clock   Alarm.2  Tap   to add a new alarm.3  Configure the alarm settings and tap SAVE.• If you select a previously set alarm, you can edit the alarm.• To delete an alarm, tap   at the top of the screen. You can also touch and hold the alarm.World clockYou can view the current time in cities around the world.1  Tap     Clock   World clock.2  Tap   and add a city.TimerYou can set the timer to trigger an alarm after a specified period of time.1  Tap     Clock   Timer.2  Set the time and tap Start.• To suspend the timer, tap Pause. To resume the timer, tap Resume.3  Tap Stop to stop the timer alarm.
Useful Apps 125StopwatchYou can use the stopwatch to record a lap time.1  Tap     Clock   Stopwatch.2  Tap Start to initiate the stopwatch.• To record a lap time, tap Lap.3  Tap Pause to suspend the stopwatch.• To resume the stopwatch, tap Resume.• To clear all the records and restart the stopwatch, tap Reset.CalendarCalendar overviewYou can use the calendar to manage events and tasks.Adding events1  Tap     Essentials   Calendar.2  Select a date and then tap  .3  Enter event details and tap SAVE.Syncing eventsTap     Calendars to sync, and select a calendar to sync.• When your events are saved from the device to your Google account, they are automatically synced with the Google calendar, too. Then, you can sync other devices with the Google calendar in order to make those devices have the same events that your device has and to manage your events on those devices.
Useful Apps 126Event pocketYou can use the event pocket to create events.Tap   to open the event pocket and then drag content to a date in the calendar.•  : Manage images, text, memos and temporarily saved events. You can also share text, images and memos from another app and save them to the pocket. If you tap POCKET when creating an event, the event is temporarily saved to the pocket.•  : Add a Facebook account to view information on Facebook events. Some devices may not support the Facebook event information function.•  : View tourism information about the surrounding area, such as restaurants and convenient facilities, to plan an event.•  : Manage tasks that have no deadline, such as events.TasksYou can register tasks to your device to easily manage schedules.1  Tap     Essentials   Tasks.2  Tap   to add a task.3  Enter task details and then tap SAVE.
Useful Apps 127MusicYou can play and manage songs or music albums.1  Tap     Essentials   Music.2  Select a category.3  Select a music file.• Some file formats may not be supported, depending on the installed software.• Files that exceed the size limit may cause an error.• Music files may be protected by international copyright owners or copyright laws. You may have to obtain legal permission before copying a music file. To download or copy a music file, first check the copyright law for the relevant country.• This model supports Hi-Fi audio playback. Hi-Fi audio files display the Hi-Fi icon.
Useful Apps 128CalculatorYou can use two types of calculators: the simple calculator and the scientific calculator.1  Tap     Essentials   Calculator.2  Use the keypad to make a calculation.• To use scientific calculator, drag the green coloured slide bar located in the right side of the screen to the left.• To restart a calculation, touch and hold the DEL button.LG HealthLG Health overviewYou can manage your health and maintain good exercise habits by keeping track of the exercises you do.Getting started with LG HealthYou can configure LG Health when launching the app for the first time or after resetting it.1  Tap     Essentials   LG Health.2  Follow the on-screen instructions to complete configuration.
Useful Apps 129Using LG HealthYou can view main information on LG Health and manage the amount of physical exercise and health information.1  Tap     Essentials   LG Health.2  The following options are available.•  : View your exercise log on the day you want to check.•  : Begin tracking an exercise. The route and amount of your physical exercise are recorded for each exercise type.•  : Set your daily exercise goals including calories and steps, or set various LG Health settings.• Health-related information provided by LG Health is designed for user convenience and cannot be used for purposes of disease prevention, treatment, diagnosis or other medical issues.• LG Health may vary or may not be available, depending on the country and service provider. LG Health functions that are available and apps that can be added to LG Health may vary, depending on the country. This is due to differing laws and regulations.
Useful Apps 130E-mailE-mail overviewYou can register an email account to your device and then you can check and send emails from your device.• If you use mobile data, you may be charged for data usage depending on your pricing plan. Consult with your service provider for more information.Registering email accountsWhen you use the email app for the first time, register your email account.1  Tap     Essentials   E-mail.2  Select an email service provider.3  Enter your email address and password and then tap NEXT to register your account.• To manually register an email account, tap MANUAL SETUP (if necessary).Managing email accountsTo view or edit your email account settings, tap     Settings.• To add an account, tap Add account.• To delete an account, tap     Remove account.Opening another email accountIf several email accounts are registered and you want to view another account, tap   and select another one from the account list.
Useful Apps 131Checking email1  Tap   and select a mail box.2  Select an email from the email list.• The email message appears.Sending email1  Tap  .2  Enter the recipient’s email address.3  Enter a subject and message.• To attach files, tap  .• To access optional menu items, tap  .4  Tap   to send the email.FM RadioYou can listen to FM radio.Tap     Essentials   FM Radio.• To use this app, first connect earphones to the device. The earphones function as the radio antenna.• This function may not be supported depending on the area.File ManagerYou can view and manage files saved on your device or cloud.1  Tap     Management   File Manager.2  Tap   and select the desired storage location.
Useful Apps 132LG Mobile SwitchEasily transfer data from a used device to a new device via LG Mobile Switch.1  Tap     Management   LG Mobile Switch.You can also tap     Settings   General   Backup & reset   LG Mobile Switch.2  Follow the on-screen instructions to select a desired method for transfer.• Data in a Google account will not be backed up. When you synchronise your Google account, Google apps, Google contacts, Google calendar, Google memo app data and apps downloaded from the Play Store are stored on the Drive app automatically.• Fully charge the battery before transferring data to avoid unintentional powering off during the process.DownloadsYou can view, delete or share files downloaded via the Internet or apps.Tap     Management   Downloads.
Useful Apps 133SmartWorldYou can download a variety of games, audio content, apps and fonts provided by LG Electronics. Customise your device to suit your preferences by using Home themes and fonts.• If you use mobile data, you may be charged for data usage depending on your pricing plan.• This feature may not be supported depending on the area or service provider.1  Tap     Services   SmartWorld.2  Tap     LG Account, then sign in.3  Select and download the desired content items.Downloading SmartWorld appIf the SmartWorld app is not installed, follow these steps to download it.1  Tap     Settings   General   About phone   Update centre   App Updates.2  From the list, select SmartWorld and tap Download.
Useful Apps 134RemoteCall ServiceYour device can be remotely diagnosed for resolving issues. First, make a phone call to an LG Customer Service Centre as follows:• To use this function, first you must agree to usage of the function.• If you use mobile data, you may be charged for data usage depending on your pricing plan.1  Tap     Services   RemoteCall Service.2  Connect a call to an LG Customer Service Centre.3  After the call connects, follow the service associate’s instructions to enter a six-digit access number.• Your device is remotely connected and the remote support service starts.Cell BroadcastYou can view real-time text broadcasts on emergency situations, such as typhoons, floods and earthquakes.Tap     Services   Cell Broadcast.ChromeSign in to Chrome and import opened tabs, bookmarks and address bar data from a computer to your device.
Useful Apps 135Google appsYou can use Google apps by setting a Google account. The Google account registration window appears automatically when you use a Google app for the first time. If you do not have a Google account, create one from your device. For details on how to use an app, see the Help in the app.• Some apps may not work depending on the area or service provider.DocsCreate documents or edit documents created online or from another device. Share and edit documents together with others.DriveUpload, save, open, share and organise files from your device. Files accessible from apps can be accessed from anywhere, including online and offline environments.DuoMake a video call with your family, friends and anyone else who uses the app.GoogleUse the Google to search for web pages, images, news and more by entering or speaking keywords.MapsFind your location or the location of a place on the map. View geographical information.PhotosView or share photos or albums saved on your device.
Useful Apps 136Play Movies & TVUse your Google account to rent or purchase movies. Purchase content and play it anywhere.Play MusicPurchase music files from the Play Store. Play music files saved on your device.SheetsCreate spreadsheets or edit spreadsheets created online or from another device. Share and edit spreadsheets together with others.SlidesCreate presentation material or edit presentation material created online or from another device. Share and edit presentation material together with others.YouTubeSearch and play videos. Upload videos on YouTube to share them with people around the world.Google AssistantYour device has the Google Assistant built in. Ask it questions. Tell it to do things. It’s your own personal Google. Touch and hold the   and then you will see "Hi, how can I help?", after which you can say your voice command.• The Google Assistant is not available in all languages.
Settings04
Settings 138SettingsYou can customise the device settings in accordance with your preferences.Tap     Settings.• Tap   and enter a keyword in the search box to access a setting item.• Tap   to change the view mode. This user guide assumes that you are using the Tab view.NetworksWi-FiYou can connect to nearby devices over a Wi-Fi network.Connecting to a Wi-Fi network1  On the settings screen, tap Networks   Wi-Fi.2  Tap   to activate it.• Available Wi-Fi networks appear automatically.3  Select a network.• You may need to enter the network's Wi-Fi password.• The device skips this process for previously accessed Wi-Fi networks. If you do not want to automatically connect to a certain Wi-Fi network, tap the network and then tap Forget network.
Settings 139Wi-Fi network settingsOn the settings screen, tap Networks   Wi-Fi.• Switch to mobile data: If the mobile data connection function is activated but the device cannot connect to the Internet via Wi-Fi connection, the device automatically connects to the Internet via the mobile data connection.• This feature depends on the service provider.•  : Customise Wi-Fi network settings.Wi-Fi DirectYou can connect your device to other devices that support Wi-Fi Direct to share data directly with them. You do not need an access point. You can connect with more than two devices by using Wi-Fi Direct.1  On the settings screen, tap Networks   Wi-Fi       Advanced Wi-Fi  Wi-Fi Direct.• Nearby devices that support Wi-Fi Direct automatically appear.2  Select a device.• Connection occurs when the device accepts the connection request.• The battery may drain faster when using Wi-Fi Direct.
Settings 140BluetoothYou can connect your device to nearby devices that support Bluetooth to exchange data with them. Connect your device to a Bluetooth headset and a keyboard. This makes it easier to control the device.Pairing with another device1  On the settings screen, tap Networks   Bluetooth.2  Tap   to activate it.• Available devices appear automatically.• To refresh the device list, tap SEARCH.• Only devices set as visible are displayed on the list.3  Select a device from the list.4  Follow the on-screen instructions to perform authentication.• This step is skipped for previously accessed devices.Sending data via Bluetooth1  Select a file.• You can send multimedia files or contacts.2  Tap     Bluetooth.3  Select a target device for the file.• The file is sent as soon as the target device accepts it.• File sharing processes may differ, depending on the file.
Settings 141Mobile dataYou can turn mobile data on and off. You can also manage mobile data usage.Turning on mobile data1  On the settings screen, tap Networks   Mobile data.2  Tap   to activate it.Customising mobile data settings1  On the settings screen, tap Networks   Mobile data.2  Customise the following settings:• Mobile data: Set to use data connections on mobile networks.• Limit mobile data usage: Set a limit for mobile data usage to block mobile data if the limit is reached.•  : Customise mobile data settings.CallYou can customise call settings, such as voice call and international call options.• Some features may not be supported depending on the area or service provider.1  On the settings screen, tap Networks   Call.2  Customise the settings.
Settings 142Share & connectNFCYou can use the device as a transportation card or credit card. You can also share data with the other device.1  On the settings screen, tap Networks   Share & connect   NFC.2  Tap   to activate it.• Touch your device with other device that supports NFC to allow sharing data.• NFC antenna may be located differently depending on the device type. See Parts overview for details about the NFC antenna area.Android BeamYou can share files by touching the back of the device to other device. You can also share files including music, videos or contacts and open a web page or launch an app from the other device.1  On the settings screen, tap Networks   Share & connect   Android Beam.2  Touch the back of the device with another device.• NFC antenna may be located differently depending on the device type.
Settings 143File sharingYou can send and receive files between your device and other LG devices or tablets.1  On the settings screen, tap Networks   Share & connect   File sharing.2  Customise the following settings:• V30: Change the device name.• Save to: Set the destination folder to save files sent from other devices in.• File sharing: Permit receipt of files sent from other devices.• SmartShare Beam: Share files with other devices via SmartShare Beam.• Help: You can view help on sharing files.Media serverYou can share media content on your device with nearby devices that support DLNA.1  On the settings screen, tap Networks   Share & connect   Media server.2  Customise the following settings:• Content sharing: Share content on your device with nearby devices.• V30: Set your device's name.• Content to share: Select the type of media content to share with other devices.• Allowed devices: View a list of devices permitted to access content on your device.• Not-allowed devices: View a list of devices not permitted to access content on your device.
Settings 144Sharing panelYou can share contents from Gallery, Music and File Manager with nearby devices. Also you can share content with specific people in apps that work with Google Direct Share.1  On the settings screen, tap Networks   Share & connect   Sharing panel.2  Tap   to deactivate each option.Screen sharingYou can play the screen and sound of the device on a different device, such as a TV, that supports the Miracast function.1  On the settings screen, tap Networks   Share & connect   Screen sharing.2  Tap   to activate it.3  Select a device from the list of nearby devices.• If the desired device does not appear, tap SEARCH to refresh the list.• After connecting to the device, the device displays the screen of your device.• Screen sharing turns off automatically if there is no sharing-compatible device in the vicinity.
Settings 145MirrorLinkYou can connect the device to a car via USB to use the MirrorLink app installed on the device from the infotainment system or the head unit of the car.• This app is available only in cars that support MirrorLink.• Download the MirrorLink app from an app store or market.1  On the settings screen, tap Networks   Share & connect   MirrorLink.2  Connect the device to an automobile via USB and turn on Use MirrorLink.• If your device is connected to a device that supports automatic MirrorLink connection, Use MirrorLink is automatically activated on your device.LG AirDriveYou can use your LG account to manage files saved on the device from a computer. You do not need a USB connection.1  On the settings screen, tap Networks   Share & connect   LG AirDrive.2  Use a single LG account to sign in to LG Bridge on the computer and LG AirDrive on the device.• LG Bridge software can be downloaded from www.lg.com.3  Manage files on the device from the computer.
Settings 146PrintingYou can connect your device to a Bluetooth printer and print photos or documents saved on the device.1  On the settings screen, tap Networks   Share & connect   Printing.• If the desired printer is not in the list, install the printer driver from the app store.2  Tap   to activate it.3  Select a printer from the printer list screen.• To add a printer, tap     Add printer.• To search for a printer name, tap     Search.• Tap     Settings from the printer list screen.4  Select a file and tap     Print.• The document prints.• If you do not have a Google account, tap ADD ACCOUNT to create an account.
Settings 147TetheringUSB tetheringYou can connect the device to another device via USB and share mobile data.1  Connect your device and other devices via USB cable.2  On the settings screen, tap Networks   Tethering   USB tethering and then tap   to activate it.• This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information.• When connecting to a computer, download the USB driver from www.lg.com and install it on the computer.• You cannot send or receive files between your device and a computer while USB tethering is turned on. Turn off USB tethering to send or receive files.• Operating systems that support tethering are Window XP or higher, or Linux.
Settings 148Wi-Fi hotspotYou can set the device as a wireless router so that other devices can connect to the Internet by using your device's mobile data.1  On the settings screen, tap Networks   Tethering   Wi-Fi hotspot and then tap   to activate it.2  Tap Set up Wi-Fi hotspot, and enter the Wi-Fi name (SSID) and password.3  Turn on Wi-Fi on the other device, and select the name of the device network on the Wi-Fi list.4  Enter the network password.• This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information.• More information is available at this web site: http://www.android.com/tether#wifiWi-Fi hotspot turn off timerWhen the Wi-Fi hotspot has not been used for a specific period of time, it is automatically disconnected. You can set the time for automatic disconnection.
Settings 149Wi-Fi SharingWhen you activate this feature with the device connected via Wi-Fi, the shared devices are connected to the network by using the device’s Wi-Fi. If this feature is deactivated, the mobile data features is used for network connection.Bluetooth tetheringA Bluetooth-connected device can connect to the Internet by using your device's mobile data.1  On the settings screen, tap Networks   Tethering   Bluetooth tethering and then tap   to activate it.2  Turn on Bluetooth on both devices and pair them.• This option uses mobile data and may incur data usage fees, depending on your pricing plan. Consult with your service provider for more information.• More information is available at this web site: http://www.android.com/tether#Bluetooth_tetheringHelpYou can view help on using tethering and hotspots.On the settings screen, tap Networks  Tethering   Help.MoreAirplane modeYou can turn off the call and mobile data functions. When this mode is on, functions that do not involve data, such as games and music playback, remain available.1  On the settings screen, tap Networks   More   Airplane mode.2  Tap TURN ON in the confirmation screen.
Settings 150Mobile networksYou can customise the mobile networks settings.1  On the settings screen, tap Networks   More   Mobile networks.2  Customise the following settings:• Mobile data: Turn mobile data on or off.• Data roaming: Browse the web, use emails, multimedia messages and other data services overseas.• Network mode: Select a network type.• Access Point Names: View or change the access point for using mobile data services. To change the access point, select a choice from the access point list.• Network operators: Search for network operators and connect automatically to a network.VPNYou can connect to a safe virtual network, such as an intranet. You can also manage connected virtual private networks.Adding VPN1  On the settings screen, tap Networks   More   VPN.2  Tap Add VPN.• This feature is available only when the screen lock is activated. If the screen lock is deactivated, a notification screen appears. Tap CHANGE from the notification screen to activate the screen lock. See Setting a screen lock for details.3  Enter VPN details and tap SAVE.Configuring VPN settings1  Tap a VPN from the VPNS list.2  Enter the VPN user account details and tap CONNECT.• To save the account details, select the Save account information checkbox.
Settings 151Sound & notificationYou can customise sound, vibrate and notification settings.On the settings screen, tap Sound & notification and customise the following settings:• Sound profile: Change the sound mode to Sound, Vibrate only, or Silent.• Volume: Adjust the sound volume for various items.• Ringtone: Select a ringtone for incoming calls. Add or delete ringtones.• Ringtone ID: Create a ringtone for an incoming call from a particular contact.• Vibration strength: Adjust the vibration intensity.• Sound with vibration: Set the device to vibrate and play a ringtone simultaneously.• Vibration type: You can select the type of vibration when receiving calls.• Do not disturb: Set the time, range and app type to receive notification messages. Receive notification messages only on particular days of the week.• Lock screen: Display or hide a notification message on the lock screen. You can also hide private information.• Apps: Select the apps that can show their notification messages on the screen, and set the priorities of those apps in regard to notification messages.• Hi-Fi Quad DAC: Connect to the earpiece, speaker or other external audio devices and use any of them as a Hi-Fi Quad DAC.• More  Notification sound: Select a notification ringtone. Set music saved on the device as a notification ringtone.• More  Vibrate on tap: Set the device to vibrate when you tap certain items on the screen.• More  Sound effects: Select a sound effect to play when you tap the dialpad or keyboard, select an option, or lock or unlock the screen.
Settings 152DisplayYou can customise detailed settings for each screen type.On the settings screen, tap Display and customise the following settings:• Home screen: Customise settings for the Home screen. See Home screen settings for details.• Lock screen: Customise lock screen settings. See Lock screen settings for details.• Theme: Select a screen theme for your device.• Home touch buttons: Rearrange Home touch buttons or change their background colours.• Font type: Change the font face.• Font size: Change the font size.• Bold text: Bold the text on the screen.• App scaling: Adjust the screen size of apps.Aspect ratio• This device uses 18:9 aspect ratio. - Some downloaded apps may not support 18:9 aspect ratio.In this case, select the most optimal screen ratio for the app or consult the app provider for more information. - You can select the aspect ratio for individual apps by tapping      Settings   Display   App scaling. Select the desired aspect ratio from Compatibility (16:9), Standard (16.7:9), and   Full screen (18:9).• Display size: Set the items on the screen to a size easy for you to see. Some items may change position.• Screen resolution: Adjust the screen resolution.• When you change the screen resolution, currently running apps are closed.
Settings 153• Comfort view: Set the device to reduce amount of blue light on screen to reduce eye strain.• Screen colour: Adjust the screen color for the desired screen mode. Choose from Normal, Best for movies, Best for photos, Best for web, and Custom.• To adjust the colour temperature and RGB values, tap Custom and tap . To return to default settings, tap  .• When you play a video in full screen, you can enjoy a brighter and more vivid screen by selecting the Enhanced video colour feature. This feature may not be available on some video players.• Brightness: Use the slide bar to change the device's screen brightness. To automatically adjust screen brightness according to ambient light intensity, tap the Auto switch.• Auto: Set the device so that the screen brightness is automatically adjusted in accordance with the ambient light intensity.• Always-on display: Always display information, such as the date, time and notifications, even when the screen is turned off. For details, see Always-on display.• Auto-rotate screen: Automatically rotate the screen according to the device's orientation.• Screen timeout: Automatically turn off the screen when the device is left idle for a specified period of time.• More  KnockON: Turn the screen on or off by tapping the screen twice.• More  Screen saver: Display a screen saver when the device is connected to the holder or charger. Select a screen saver type to display.• More  Mini view: Make the screen size smaller to conveniently use the device with one hand. Drag the Home touch button at the bottom of the screen to the left or right.• More  View VR content with: You can view VR content with less blur or less flicker.
Settings 154GeneralLanguage & keyboardYou can customise language and keyboard settings for your device.1  On the settings screen, tap General   Language & keyboard.2  Customise the following settings:• Language: Select a language to apply for the device.• Current keyboard: View the keyboard currently in use. Select a keyboard to use when entering text.• LG Keyboard: Customise the LG keyboard settings.• Google voice typing: Configure the options for text dictation by Google.• Text-to-speech output: Configure the settings for text-to-speech output.• Pointer speed: Adjust the pointer speed of a mouse or trackpad.• Reverse buttons: Reverse the right mouse button to perform primary direct-manipulation actions.LocationYou can customise how your location information is used by particular apps.1  On the settings screen, tap General   Location.2  Customise the following settings:• Mode: Select a method to provide your location information.• My place: Set the device to analyse frequently visited places so that it can automatically recognise a residential address.• RECENT LOCATION REQUEST: View apps that recently requested location information.
Settings 155• Low power location estimation: Estimate the device location by using low power consumption.• Google Location History: Configure the Google location history settings.• Google Location Sharing: Share your real-time location with others.Accounts & syncYou can add or manage accounts, including a Google account. You can also sync particular apps or user information automatically.1  On the settings screen, tap General   Accounts & sync.2  Customise the following settings:• Auto-sync data: Sync all the registered accounts automatically.• ACCOUNTS: View a list of registered accounts. To view or change details of an account, tap the account.• ADD ACCOUNT: Add accounts.CloudYou can register a cloud account and view content saved on cloud from the device.1  On the settings screen, tap General   Cloud.2  Customise the settings.UsersYou can add users to share your device with them.1  On the settings screen, tap General   Users.2  Customise the settings.
Settings 156AccessibilityYou can manage accessibility plug-ins installed on your device.1  On the settings screen, tap General   Accessibility.2  Customise the following settings:• Vision  TalkBack: Set the device to notify screen status or actions via voice.• Vision  Message/call voice notifications: Set the device to read the caller information or message content via voice.• Vision  Font size: Change the font size.• Vision  Bold text: Bold the text on the screen.• Vision  Display size: Set the items on the screen to a size easy for you to see. Some items may change position.• Vision  Touch zoom: Zoom in or out by tapping the screen three times.• Vision  Window zoom: Zoom in or out within a window and invert the colour.• Vision  Large mouse pointer: Magnify the mouse pointer.• Vision  High contrast screen: Turn the background colour into black for a high contrast screen.• Vision  Screen colour inversion: Increase the display colour contrast for people with low vision.• Vision  Screen colour adjustment: Adjust the display colour.• Vision  Grayscale: Switch the screen to grayscale mode.• Vision  End call with the Power key: End a call by pressing the Power/Lock key.• Hearing  Captions: Turn on the subtitle service when playing videos for the hearing impaired.• Hearing  Flash alerts: Set the device to notify you with a blinking light for incoming calls, messages and alarms.
Settings 157• Hearing   Mute all sounds: Mute all sounds and lower volume on the receiver.• Hearing  Audio channel: Select the audio type.• Hearing  Sound balance: Adjust the audio output balance. Use the slide bar to change the balance.• Motor & cognition  Touch assistant: Turn on the touch board to make buttons and gestures easier to use.• Motor & cognition  Touch input: Enter text by touching and holding the screen or modify it by simply touching the screen.• Motor & cognition  Physical keyboard: Customise the keyboard settings.• Motor & cognition  Auto mouse click: Automatically click the mouse pointer in case of no movement.• Motor & cognition  Touch and hold for calls: Answer or decline calls by touching and holding the call button instead of dragging it.• Motor & cognition  Screen timeout: Turn off the screen automatically when the device is left idle for a specified period of time.• Motor & cognition  Touch control areas: Limit the touch area so that only a particular portion of the screen can be controlled by touch input.• Accessibility features shortcut: Quickly access a frequently used function by tapping   three times.• Auto-rotate screen: Automatically change the screen orientation according to the physical position of the device.• Select to Speak: Allows you to tap items to hear spoken feedback.• Switch Access: Create key combinations to control your device.
Settings 158Shortcut keysYou can use the volume keys to directly launch apps when the screen is turned off or locked.1  On the settings screen, tap General   Shortcut keys.2  Tap   to activate it.• Press the Volume Up (+) key twice to launch Capture+ when the screen is locked or turned off. Press the Volume Down (-) key twice to launch the Camera app.Google servicesYou can use Google settings to manage your Google apps and account settings.On the settings screen, tap General  Google services.Fingerprints & security1  On the settings screen, tap General   Fingerprints & security.2  Customise the following settings:• Fingerprints: Use your fingerprint to unlock the screen or content. See Fingerprint recognition overview for details.• Content lock: Set the method to lock files in the Gallery or QuickMemo+.• Encrypt SD card: Encrypt the memory card to prevent use on another device. See Memory card encryption for details.• Secure start-up: Protect your device with a lock when it powers on. See Secure start-up settings for details.• Set up SIM card lock: Lock or unlock the USIM card, or change the password (PIN).• Make passwords visible: Display a password as you enter it.
Settings 159• Phone administrators: Allow privileges to restrict the control or use of the device to particular apps.• Unknown sources: Allow the installation of apps from non-Play Store apps.• Credential protection: View the type of the storage where the security certificate will be saved.• Certificate management: Manage the security certificate saved on the device.• Trust agents: View and use trust agents installed on the device.• Screen pin: Fix the app screen so that only the currently active app can be used.• Usage access: View details on usage of apps on the device.Floating BarYou can activate frequently used features including shortcuts, screenshots, Music, Contacts and more by touching and then swiping the Floating Bar on the screen. See Floating Bar overview for details.GamingYou can configure settings for game tools, graphics and battery saving feature.• Game tools: Tap   to activate this feature. You can launch this feature by tapping the game tool icon at the bottom of the screen while playing games.• Game graphics: Adjust the game graphics.• When you change the resolutions on some games, the screen display feature may not work properly.• Break time: Reduce the screen brightness and performance whenever you leave the game running for more than 5 minutes.
Settings 160Smart settingsYou can automatically change your device settings according to the usage pattern and location.• To use Smart settings, make sure to set the residential address. See Location for details.1  On the settings screen, tap General   Smart settings.2  Activate items you want to automatically change settings for.Date & timeYou can customise date and time settings for your device.1  On the settings screen, tap General   Date & time.2  Customise the settings.StorageYou can view and manage internal storage on the device or storage space of the memory card.1  On the settings screen, tap General   Storage.2  Customise the following settings:• DEVICE STORAGE: View the total storage space and free space in the device’s internal storage. View a list of apps in use and the storage capacity for each app.• PORTABLE STORAGE: View the total storage space and free space in the memory card. This option appears only when a memory card is inserted. To unmount the memory card, tap  .
Settings 161Battery & power savingYou can view the current battery information or turn on power-saving mode.1  On the settings screen, tap General   Battery & power saving.2  Customise the following settings:• Battery usage: View the battery usage details. To view more details, select a specific item.• Battery percentage on status bar: Display the remaining battery level as a percentage on the status bar.• Battery saver: Reduce battery consumption by cutting down some device settings, such as the display brightness, speed and vibration intensity.• Power saving exclusions: Select apps to use without any functional limitation while in power saving or battery optimisation mode.MemoryYou can view the average amount of memory usage over a certain period of time and the memory occupied by an app.1  On the settings screen, tap General   Memory.2  Tap   to set a time slot to retrieve data.Smart DoctorYou can use Smart Doctor to diagnose the device’s condition and optimise it.On the settings screen, tap General  Smart Doctor.
Settings 162AppsYou can view a list of installed apps. Stop apps from running or delete apps, if necessary.1  On the settings screen, tap General   Apps.2  Select an app and perform actions.Tap & payYou can make payments with your device instead of a credit card.On the settings screen, tap General  Tap & pay.• If there is no billing app on your device, download it from the Play Store.Backup & resetYou can back up data saved on your device to another device or account. Reset the device, if necessary.1  On the settings screen, tap General   Backup & reset.2  Customise the following settings:• LG Mobile Switch: Allows you to transfer data from an old LG device to your new LG device. See LG Mobile Switch for details.• Backup & restore: Back up your device data or restore data to your device from a backup.• Resetting your device may delete backup files saved in storage. Make sure to copy and store the important backup files to your PC.• Back up my data: Back up your app data, Wi-Fi password and other settings to the Google server.• Backup account: View the current backup account in use.
Settings 163• Automatic restore: Automatically restore backup settings and data when reinstalling an app.• Network settings reset: Reset Wi-Fi, Bluetooth and other network settings.• Factory data reset: Reset all settings for the device and delete data.• Resetting your device deletes all data on it. Enter your device name, Google account and other initial information again.About phoneYou can view information about your device, such as the name, status, software details and legal information.On the settings screen, tap General  About phone and view information.Regulatory & SafetyYou can view regulatory marks and related information on your device.On the settings screen, tap General  Regulatory & Safety.
Appendix05
Appendix 165LG Language SettingsSelect a language to use on your device.• Tap     Settings   General   Language & keyboard   Language   ADD LANGUAGE, and select a language. - Touch and hold   and drag it to the top of the language list to set it as a default language.LG BridgeLG Bridge overviewLG Bridge is an app that helps you manage the photos, music, videos and documents saved on your LG smartphone from your computer conveniently. You can back up contacts, photos and more to the computer or update the device software.• See LG Bridge help for details.• The supported features may vary depending on the device.• LG USB driver is a necessary program to connect your LG smartphone with the computer and is installed when you install LG Bridge.LG Bridge functions• Manage the files on the device from a computer via Wi-Fi connection or mobile data connection.• Back up data from the device to a computer or restore data from a computer to the device via USB cable connection.• Update the device software from a computer via USB cable connection.
Appendix 166Installing LG Bridge on a computer1  Go to www.lg.com from your computer.2  Select your region and click  .3  In the search bar, enter the name of your device.4  Click Support   Manuals & Downloads.5  In the Software & Firmware, Click PC Sync and download the setup file.• Click Details to view the minimum requirements for installing LG Bridge.Phone software updateLG Mobile phone software update from the InternetFor more information about using this function, please visit http://www.lg.com/common/index.jsp, select your country and language.This feature allows you to conveniently update the firmware on your phone to a newer version from the Internet without needing to visit a service centre. This feature will only be available if and when LG makes a newer firmware version available for your device.Because the mobile phone firmware update requires the user’s full attention for the duration of the update process, please make sure you check all instructions and notes that appear at each step before proceeding. Please note that removing the USB cable during the upgrade may seriously damage your mobile phone.• LG reserves the right to make firmware updates available only for selected models at its own discretion and does not guarantee the availability of the newer version of the firmware for all handset models.
Appendix 167LG Mobile Phone software update via Over-the-Air (OTA)This feature allows you to conveniently update your phone’s software to a newer version via OTA, without connecting a USB cable. This feature will only be available if and when LG makes a newer firmware version available for your device.To perform the phone software update,Settings  General   About phone   Update centre   Software Update  Check now for update.• Your personal data from internal phone storage—including information about your Google account and any other accounts, your system/application data and settings, any downloaded applications and your DRM licence—might be lost in the process of updating your phone’s software. Therefore, LG recommends that you backup your personal data before updating your phone’s software. LG does not take responsibility for any loss of personal data.• This feature depends on the area or service provider.
Appendix 168Anti-Theft GuideSet up your device to prevent other people from using it if it's been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device.All you need to make sure your device is protected is:• Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device can't be erased using the Settings menu unless your screen is unlocked.• Add your Google account on your device: If your device is wiped but you have your Google account on it, the device can't finish the setup process until your Google account information is entered again.After your device is protected, you'll need to either unlock your screen or enter your Google account password if you need to do a factory reset. This ensures that you or someone you trust is doing the reset.• Do not forget your Google account and password you had added to your device prior to performing a factory reset. If you can't provide the account information during the setup process, you won't be able to use the device at all after performing the factory reset.
Appendix 169Open Source Software Notice InformationTo obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.Regulatory information   (Regulation ID number, E-labeling, etc.)For regulatory details, go to Settings   General   Regulatory & Safety.Trademarks•Copyright ©2018 LG Electronics, Inc. All rights reserved. LG and the LG logo are registered trademarks of LG Group and its related entities.•Google™, Google Maps™, Gmail™, YouTube™, Duo™ and Google Play™ store are trademarks of Google, Inc.•Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.•Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.•All other trademarks and copyrights are the property of their respective owners.
Appendix 170Laser safety statementCaution!This product employs a Laser system. To ensure proper use of this product, please read this owner’s manual carefully and retain for future reference. Should the unit require maintenance, contact an authorised service centre.Use of controls, adjustments, or the performance of procedures other than those specified herein may result in hazardous radiation exposure.To prevent direct exposure to laser beam, do not try to open the enclosure or make direct contact with the laser.
Appendix 171DECLARATION OF CONFORMITYHereby, LG Electronics declares that this LM-G710EM product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.A copy of the Declaration of Conformity can be found at http://www.lg.com/global/declarationContact office for compliance of this productLG Electronics European Shared Service Center B.V.Krijgsman 1, 1186 DM Amstelveen, The NetherlandsWi-Fi (WLAN)The use of the 5150 – 5350 MHz band is restricted to indoor use only.
Appendix 172More informationTempered glass partsTempered glass parts of this device are not permanent and they may wear out over time.• If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged.If this happens, stop using your device immediately and contact an LG Customer Service Centre.• You can purchase protective cases to protect your device from damage on the market.Note that these protective cases are not covered under the warranty service provided by LG Electronics and safety is not guaranteed.Aspect ratioThis device uses 18:9 aspect ratio.• Some downloaded apps may not support 18:9 aspect ratio.In this case, select the most optimal screen ratio for the app or consult the app provider for more information.
Appendix 173Guide to data transfers• For the data that can be exchange between LG devices or between the LG device and a third party device, see the following table.Type Item detailsLG device→LG deviceThird party Android device→LG deviceiOS device→LG devicePersonal dataContacts, messages, dial logs, calendar, voice recordings○○○Memos○X○Alarms○X XMedia dataPhotos, videos, songs, documents○○○Screen settingsHome screen settings (folders and widgets)○X XLock screen settings (screen lock settings excluded)○X XAppsDownloaded apps○ ○-Personal data of the downloaded app○XOthersPublic certificate○ ○XSettings (Wi-Fi, Bluetooth, Calls, sound & notification, accessibility, battery)○X X• Some data may not be transmitted depending on the software version, app version, operating system, manufacturer or service provider’s policy.
Appendix 175Disposal of your old appliance1.  This crossed-out wheeled bin symbol indicates that waste electrical and electronic products (WEEE) should be disposed of separately from the municipal waste stream.2.  Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequences for the environment and human health. Your old appliance may contain reusable parts that could be used to repair other products, and other valuable materials that can be recycled to conserve limited resources.3.  You can take your appliance either to the shop where you purchased the product, or contact your local government waste office for details of your nearest authorised WEEE collection point. For the most up to date information for your country please see www.lg.com/global/recyclingDisposal of waste batteries/accumulators1.  This symbol may be combined with chemical symbols for mercury (Hg), cadmium (Cd) or lead (Pb) if the battery contains more than 0.0005% of mercury, 0.002% of cadmium or 0.004% of lead.2.  All batteries/accumulators should be disposed separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.3.  The correct disposal of your old batteries/accumulators will help to prevent potential negative consequences for the environment, animal and human health.4.  For more detailed information about disposal of your old batteries/ accumulators, please contact your city office, waste disposal service or the shop where you purchased the product.
Appendix 176FAQThis chapter lists some problems you might encounter when using your phone. Some problems require you to call your service provider, but most are easy to fix yourself.Message Possible causes Possible corrective measuresSIM card errorThere is no SIM card in the phone or it is inserted incorrectly.Make sure the SIM card is correctly inserted.No network connection/ Dropped networkSignal is weak or you are outside the carrier network.Move toward a window or into an open area. Check the network operator coverage map.No applications can be setNot supported by service provider or registration required.Contact your service provider.Downloaded application causes a lot of errors.Application has problems.1. Tap     Settings.2. Tap General  Apps.3. Tap the app   Uninstall.Calls not availableDialling error New network not authorised.New SIM card inserted. Check for new restrictions.Device cannot be turned on Battery is not charged. Charge battery. Check the charging indicator on the display.
Appendix 177Message Possible causes Possible corrective measuresCharging errorBattery is not charged. Charge battery.Outside temperature is too hot or cold.Make sure device is charging at a normal temperature.Contact problem Check the charger and its connection to the device.No voltage Plug the charger into a different outlet.Charger defective Replace the charger.Wrong charger Use only original LG accessories.Number not allowed.The Fixed dialling number function is on.Check the Settings menu and turn the function off.Files do not open Unsupported file format Check the supported file formats.The screen does not turn on when I receive a call.Proximity sensor problemIf you use a protection tape or case, make sure it has not covered the area around the proximity sensor. Make sure that the area around the proximity sensor is clean.No sound Vibration modeCheck the settings status in the sound menu to make sure you are not in vibration or no interruptions mode.
Appendix 178Message Possible causes Possible corrective measuresHangs up or freezesIntermittent software/hardware problemRestarting the deviceIf your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.Performing a boot-upPress and hold the Power/Lock key and the Volume Down (-) key for about 10 seconds to restart your device.Resetting the deviceIf the methods above do not solve your problem, perform a factory data reset.On the settings screen, tap General  Backup & reset   Factory data reset.* Reset all settings for the device and delete data. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.* If you registered a Google account to the device, you must sign in to the same Google account after resetting the device.

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