LG Electronics USA LS450 Multi-band GSM/EDGE/CDMA/UMTS/LTE Phone with Bluetooth and WLAN User Manual
LG Electronics MobileComm USA, Inc. Multi-band GSM/EDGE/CDMA/UMTS/LTE Phone with Bluetooth and WLAN Users Manual
Users Manual
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| Document ID | 2983733 |
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| Document Description | Users Manual |
| Short Term Confidential | No |
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| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 132.59kB (1657317 bits) |
| Date Submitted | 2016-05-09 00:00:00 |
| Date Available | 2016-05-23 00:00:00 |
| Creation Date | 2017-12-04 17:14:33 |
| Producing Software | GPL Ghostscript 9.18 |
| Document Lastmod | 2017-12-04 17:14:33 |
| Document Title | Users Manual |
| Document Creator | Microsoft® Word 2010 |
| Document Author: | Rob Nussbaum |
LG LS450 User Guide [UG template version 16a] [bmu_lg_ls450_ug_en_030816_d1] Table of Contents Getting Started .............................................................................................................................................. 1 Introduction ........................................................................................................................................... 2 About the User Guide ................................................................................................................... 2 Set Up Your Phone ............................................................................................................................... 3 Parts and Functions ...................................................................................................................... 3 Battery Use ................................................................................................................................... 5 Insert the Battery................................................................................................................... 5 Remove the Battery .............................................................................................................. 6 Charge the Battery ................................................................................................................ 6 Nano SIM Card ............................................................................................................................. 7 microSD Card................................................................................................................................ 8 Insert microSD Card ............................................................................................................. 8 Unmount the microSD Card .................................................................................................. 9 Remove microSD Card ......................................................................................................... 9 Format microSD Card ........................................................................................................... 9 Turn Your Phone On and Off ...................................................................................................... 10 Use the Touchscreen .................................................................................................................. 10 Activation and Service ................................................................................................................ 12 Complete the Setup Screens ...................................................................................................... 12 Basic Operations ................................................................................................................................. 14 Basics .......................................................................................................................................... 14 Home Screen and Applications (Apps) List ........................................................................ 14 Phone Settings Menu.......................................................................................................... 14 Portrait and Landscape Screen Orientation ....................................................................... 15 Capture Screenshots .......................................................................................................... 15 Applications ................................................................................................................................. 15 Launch Applications ............................................................................................................ 15 Apps List ............................................................................................................................. 16 Phone Number ............................................................................................................................ 18 Airplane Mode ............................................................................................................................. 18 Enter Text.................................................................................................................................... 19 Touchscreen Keyboards ..................................................................................................... 19 QWERTY Keyboard ............................................................................................................ 20 TOC Phone Keyboard ................................................................................................................. 20 Tips for Editing Text ............................................................................................................ 20 Google Account .......................................................................................................................... 21 Create a Google Account ................................................................................................... 21 Sign into Your Google Account ........................................................................................... 22 Google Play Store ....................................................................................................................... 23 Find and Install an App ....................................................................................................... 23 Request a Refund for a Paid App ....................................................................................... 24 Update an App .................................................................................................................... 24 Uninstall an App .................................................................................................................. 25 Get Help with Google Play .................................................................................................. 25 Lock and Unlock Your Screen .................................................................................................... 25 Unlock Your Screen Using the Knock Code Feature ................................................................. 26 Update Your Phone .................................................................................................................... 26 Update Your Phone Software ............................................................................................. 27 Update Your Profile ............................................................................................................. 29 Update Your PRL ................................................................................................................ 29 Your Phone's Home Screen................................................................................................................ 30 Home Screen Basics .................................................................................................................. 30 Home Screen Layout .......................................................................................................... 30 Extended Home Screens .................................................................................................... 31 Status Bar and Notification Panel ............................................................................................... 31 Status Bar ........................................................................................................................... 31 Notification Panel ................................................................................................................ 33 Customize the Home Screen ...................................................................................................... 33 Change the Wallpaper ........................................................................................................ 34 Add Shortcuts to the Home Screen .................................................................................... 34 Add Widgets to the Home Screen ...................................................................................... 35 Add Folders to the Home Screen ....................................................................................... 35 Making Connections .................................................................................................................................... 36 Phone Calls and Voicemail ................................................................................................................. 37 Place and Answer Calls .............................................................................................................. 37 Call Using the Phone Dialer ................................................................................................ 37 Call Emergency Numbers ................................................................................................... 38 Answer Phone Calls............................................................................................................ 38 TOC ii In-Call Screen Layout and Operations................................................................................ 39 Place a Call from Contacts ................................................................................................. 40 Call from Call Logs .............................................................................................................. 41 Voicemail..................................................................................................................................... 41 Voicemail Setup .................................................................................................................. 41 Visual Voicemail Setup ....................................................................................................... 41 Review Visual Voicemail ..................................................................................................... 42 Listen to Multiple Voicemail Messages ............................................................................... 43 Visual Voicemail Options .................................................................................................... 43 Configure Visual Voicemail Settings ................................................................................... 43 Optional Calling Services ............................................................................................................ 45 Wi-Fi Calling ........................................................................................................................ 45 Caller ID Blocking ............................................................................................................... 45 Call Waiting ......................................................................................................................... 46 Conference Calling ............................................................................................................. 46 Call Forwarding ................................................................................................................... 46 Call Settings ................................................................................................................................ 47 Contacts .............................................................................................................................................. 50 Add a Contact ............................................................................................................................. 50 View Contacts ............................................................................................................................. 51 Contacts Screen Layout .............................................................................................................. 51 Edit a Contact.............................................................................................................................. 51 Delete a Contact ......................................................................................................................... 52 Share a Contact .......................................................................................................................... 52 Import Contacts ........................................................................................................................... 52 Back Up Contacts ....................................................................................................................... 53 Messaging ........................................................................................................................................... 54 Text and Multimedia Messaging ................................................................................................. 54 Send a Text Message ......................................................................................................... 54 Send a Multimedia Message (MMS) ................................................................................... 54 Save and Resume a Draft Message ................................................................................... 56 New Messages Notification ................................................................................................ 56 Manage Message Conversations ....................................................................................... 57 Text and MMS Options ....................................................................................................... 59 Gmail ........................................................................................................................................... 60 TOC iii Create and Send a Gmail Message .................................................................................... 60 Check Received Gmail Messages ...................................................................................... 61 Use Gmail Labels ................................................................................................................ 62 Archive Gmail Threads ....................................................................................................... 62 Mute Gmail Threads ........................................................................................................... 62 Delete Gmail Threads ......................................................................................................... 63 Search Gmail Messages ..................................................................................................... 63 Report Spam or Phishing Gmail ......................................................................................... 63 Add Another Google (Gmail) Account ................................................................................ 63 Switching between Gmail Accounts .................................................................................... 64 Gmail Settings ..................................................................................................................... 64 Email ........................................................................................................................................... 65 Set Up an Email Account .................................................................................................... 65 Add an Email Account......................................................................................................... 65 Add an Exchange Account ................................................................................................. 66 Compose and Send Email .................................................................................................. 67 Open Email Messages ........................................................................................................ 67 Delete an Email Account .................................................................................................... 68 Manage Your Email Inbox .................................................................................................. 68 Microsoft Exchange Email Features ................................................................................... 69 Internet and Social Networking ........................................................................................................... 71 Data Services General Information (4G LTE and 3G Networks) ................................................ 71 4G LTE ................................................................................................................................ 71 Your User Name ................................................................................................................. 71 Data Connection Status and Indicators .............................................................................. 72 Chrome Browser ......................................................................................................................... 72 Use the Browser ................................................................................................................. 72 Add a Bookmark ................................................................................................................. 73 View Browser History .......................................................................................................... 73 Open New Browser Tabs .................................................................................................... 73 Browser Settings ................................................................................................................. 74 Facebook .................................................................................................................................... 74 Install the Facebook App on Your Phone ........................................................................... 74 Use Facebook ..................................................................................................................... 74 Twitter ......................................................................................................................................... 75 TOC iv Install the Twitter App on Your Phone ................................................................................ 75 Tweet on Twitter ................................................................................................................. 75 LinkedIn....................................................................................................................................... 76 Hangouts ..................................................................................................................................... 76 Connectivity......................................................................................................................................... 77 Connections Optimizer ................................................................................................................ 77 Transfer Files Between Your Phone and a Computer ................................................................ 78 Wi-Fi ............................................................................................................................................ 79 Turn Wi-Fi On and Connect to a Wireless Network ............................................................ 79 Wi-Fi Settings ...................................................................................................................... 80 Disconnect Wi-Fi ................................................................................................................. 80 Wi-Fi Direct ......................................................................................................................... 80 Hotspot ........................................................................................................................................ 81 Tethering ..................................................................................................................................... 81 Bluetooth ..................................................................................................................................... 82 Bluetooth Information .......................................................................................................... 82 Enable the Bluetooth Feature ............................................................................................. 82 Pair Bluetooth Devices........................................................................................................ 83 Connect to a Paired Bluetooth Device ................................................................................ 83 Send Information Using Bluetooth ...................................................................................... 84 Receive Information via Bluetooth ...................................................................................... 84 SmartShare ................................................................................................................................. 85 Enjoy Content from Nearby Devices ........................................................................................... 85 Apps and Entertainment.............................................................................................................................. 86 Camera and Video .............................................................................................................................. 87 Camera Overview ....................................................................................................................... 87 Take Pictures and Record Videos .............................................................................................. 88 Take Pictures ...................................................................................................................... 88 Record Videos .................................................................................................................... 88 Gesture Shot ............................................................................................................................... 89 View Pictures and Videos Using Gallery .................................................................................... 89 Edit Pictures ................................................................................................................................ 90 Share Pictures and Videos ......................................................................................................... 91 Send Pictures or Videos by Email ...................................................................................... 91 Send a Picture or Video by Multimedia Message ............................................................... 92 TOC Send Pictures or Videos Using Bluetooth ........................................................................... 92 Share Pictures or Videos via Additional Apps or Social Media .......................................... 93 Share Videos on YouTube .................................................................................................. 93 Camera Settings ......................................................................................................................... 94 Switch Cameras .................................................................................................................. 94 Set Camera Functions ........................................................................................................ 94 Productivity.......................................................................................................................................... 95 Calendar...................................................................................................................................... 95 Add an Event to the Calendar ............................................................................................. 95 View Calendar Events......................................................................................................... 96 Sync Calendars ................................................................................................................... 96 Synchronize an Microsoft Exchange Calendar ................................................................... 96 Navigation Apps .......................................................................................................................... 97 Google Maps ....................................................................................................................... 97 Scout ................................................................................................................................... 97 Google Search ............................................................................................................................ 98 Use Google Search............................................................................................................. 98 Use Google Voice Search .................................................................................................. 99 Calculator .................................................................................................................................... 99 Clock ......................................................................................................................................... 100 Set Alarms ........................................................................................................................ 100 Additional Clock Features ................................................................................................. 101 Capture+ ................................................................................................................................... 102 QuickMemo+ ............................................................................................................................. 103 File Manager ............................................................................................................................. 103 Entertainment and Activities ............................................................................................................. 104 Music ......................................................................................................................................... 104 Google Play Music ............................................................................................................ 104 Music Player ..................................................................................................................... 104 Back Up Your Downloaded Music Files............................................................................ 105 YouTube.................................................................................................................................... 105 View YouTube Videos....................................................................................................... 106 Post a Video to YouTube .................................................................................................. 106 Settings ..................................................................................................................................................... 107 Basic Settings ........................................................................................................................... 107 TOC vi Networks Settings ............................................................................................................................. 109 Wi-Fi Settings ............................................................................................................................ 109 Bluetooth Settings ..................................................................................................................... 109 Mobile Data Settings ................................................................................................................. 109 Call Settings .............................................................................................................................. 109 Share & Connect ....................................................................................................................... 109 Tethering ................................................................................................................................... 110 More Settings ............................................................................................................................ 110 Virtual Private Networks (VPN) ................................................................................................. 111 Prepare Your Phone for VPN Connection ........................................................................ 111 Set Up Secure Credential Storage ................................................................................... 111 Add a VPN Connection ..................................................................................................... 111 Connect to or Disconnect From a VPN............................................................................. 112 Sound Settings .................................................................................................................................. 113 Sound Profile............................................................................................................................. 113 Volume ...................................................................................................................................... 113 Ringtone .................................................................................................................................... 114 Sound with Vibration ................................................................................................................. 114 Vibrate Type .............................................................................................................................. 114 Interruptions .............................................................................................................................. 115 Lock Screen .............................................................................................................................. 115 Apps .......................................................................................................................................... 115 More Settings ............................................................................................................................ 115 Display Settings ................................................................................................................................ 117 Home Screen ............................................................................................................................ 117 Lock Screen .............................................................................................................................. 118 Home Touch Buttons ................................................................................................................ 120 Font Type .................................................................................................................................. 121 Font Size ................................................................................................................................... 121 Brightness ................................................................................................................................. 121 Auto-Rotate Screen .................................................................................................................. 121 Screen Timeout ......................................................................................................................... 122 More Settings ............................................................................................................................ 122 General Settings ............................................................................................................................... 123 Language & keyboard ............................................................................................................... 123 TOC vii Location..................................................................................................................................... 124 Accounts & Sync ....................................................................................................................... 124 Accessibility............................................................................................................................... 124 Shortcut Key.............................................................................................................................. 126 Security ..................................................................................................................................... 126 Date & Time .............................................................................................................................. 128 Storage...................................................................................................................................... 128 Battery & Power saving ............................................................................................................. 128 Activate This Device ................................................................................................................. 128 System Updates ........................................................................................................................ 129 Apps .......................................................................................................................................... 129 Default Message App ................................................................................................................ 129 Backup & Reset ........................................................................................................................ 130 About Phone ............................................................................................................................. 130 Getting Help .............................................................................................................................................. 131 For Assistance .................................................................................................................................. 132 Boost Account Information and Help ........................................................................................ 132 Manage Your Account ...................................................................................................... 132 Re-Boost ........................................................................................................................... 133 Anti-Theft Guide ........................................................................................................................ 133 Copyright Information ................................................................................................................ 134 Important Information for the LGLS450 ............................................................................................ 135 Important Safety Information..................................................................................................... 135 Maintaining Safe Use of and Access to Your Phone ........................................................ 135 Using Your Phone With a Hearing Aid Device .......................................................................... 137 Caring for the Battery ........................................................................................................ 139 Radio Frequency (RF) Energy .......................................................................................... 140 FCC Notice ....................................................................................................................... 142 Owner’s Record ................................................................................................................ 142 Open Source Software...................................................................................................... 143 Anti-Theft Guide ................................................................................................................ 143 Trademarks ....................................................................................................................... 143 Manufacturer’s Warranty........................................................................................................... 143 Manufacturer’s Warranty................................................................................................... 144 General Terms and Conditions of Service ........................................................................................ 148 TOC viii Basic Definitions ............................................................................................................... 148 The Service Agreement .................................................................................................... 148 Additional Terms ............................................................................................................... 148 Our Policies ....................................................................................................................... 148 When You Accept The Agreement ................................................................................... 149 Our Right To Change The Agreement & Your Related Rights ......................................... 149 Our Right To Suspend Or Terminate Services ................................................................. 149 Your Right To Change Services & When Changes Are Effective .................................... 150 Our Right To Suspend Or Terminate Services ................................................................. 150 Your Right To Change Services & When Changes Are Effective .................................... 150 Restrictions On Using Services ........................................................................................ 150 Your Device, Number & Email Address ............................................................................ 150 Porting/Transferring Phone Numbers ............................................................................... 151 Coverage; Where Your Device Will Work; Service Speeds ............................................. 151 Roaming ............................................................................................................................ 151 About Data Services & Content ........................................................................................ 151 Specific Terms & Restrictions On Using Data Services ................................................... 152 Software License .............................................................................................................. 152 Fees, Activation & Miscellaneous Charges ...................................................................... 152 Usage Charges ................................................................................................................. 152 Types of Charges .............................................................................................................. 153 How We Calculate Your Charges ..................................................................................... 153 Taxes & Government Fees ............................................................................................... 154 Surcharges ........................................................................................................................ 154 Disputing Charges ............................................................................................................ 154 About Account Balances ................................................................................................... 154 Switching between Service Plans ..................................................................................... 155 No Refunds of Re-Boost and Monthly Charges ............................................................... 155 Establishing or Replenishing Account Balances .............................................................. 155 Protecting Our Network & Services .................................................................................. 155 Your Privacy ...................................................................................................................... 155 Location-Enabled Services ............................................................................................... 156 911 Or Other Emergency Calls ......................................................................................... 157 If Your Device Is Lost or Stolen ........................................................................................ 157 Disclaimer of Warranties ................................................................................................... 157 TOC ix You Agree That We Are Not Responsible For Certain Problems ..................................... 157 You Agree That Our Liability Is Limited - No Consequential Damages ............................ 158 DISPUTE RESOLUTION AND ARBITRATION ................................................................ 158 No Trial By Jury and No Class Action ............................................................................... 160 Indemnification .................................................................................................................. 160 Providing Notice To Each Other Under The Agreement .................................................. 160 Other Important Terms...................................................................................................... 160 Index.......................................................................................................................................................... 162 TOC Getting Started The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations. Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new LG LS450. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by tapping the Home key . Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display. Other Notations In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDHC™ card is referred to as an "SD Card" or a "memory card." Introduction Set Up Your Phone The following topics give you all the information you need to set up your phone and wireless service for the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only. Phone Layout The following illustration outlines your phone’s primary external features and buttons. Part Description Front-Facing Camera Lens Allows you to take pictures and video of yourself. Also lets you participate in video chats. Senses proximity towards other objects (such as your head) so that touch commands are not accidentally activated during a call. Proximity Sensor Note: Please be careful not to cover the sensors with a protective film, pouch, or a protective case not authorized by LG. Touchscreen Displays all the information needed to operate your phone, such as the applications, call status, the Contacts list, the date and time, and the signal and battery strength. Back Key Returns to the previous screen. It also closes pop-up display items such as menus and dialog boxes. Home Key Returns to the Home screen. If you're already viewing one of extension canvases, it opens the central Home screen. Touch and hold to access Google Now. 3.5mm Headset Jack Allows you to plug in a headset for convenient, hands-free conversations. Recent Apps Key Allows you to access recently-used apps. Touch and hold to access the available options. Earpiece Lets you hear the caller and automated prompts. Set Up Your Phone Power/Lock Button Locks the screen. Press and hold to open the phone options menu for the following options: Power off, Power off and restart, and Turn on/off Airplane mode. Speaker Lets you hear the different ringers and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode. Microphone Transmits your voice for phone calls or records your voice or ambient sounds for voice recordings and videos. Charger/Accessory Port Allows you to connect the phone charger or an optional USB cable. Volume Buttons Allow you to adjust the ringer and media volumes, or to adjust the in-call volume during a call. Flash Helps you take pictures and video in dim lighting. Back-Facing Camera Lens Lets you take pictures and record videos. CAUTION! Inserting an accessory into the incorrect jack may damage the phone. Set Up Your Phone Battery Use The following topics explain how to insert and remove your phone’s battery. Battery Cautions Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months before storing or leaving unused for a long period. Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety. Replacing Battery: The battery is a consumable item. It needs to be replaced if operating time shortens noticeably. Purchase a new battery. Cleaning: Clean soiled terminals between battery and phone with a clean, dry cotton swab. Soiled terminals can result in a poor connection and prevent charging, etc. Insert the Battery Follow these instructions to insert your phone’s battery safely and properly. 1. Remove the back cover. Lift gently in the direction shown. 2. Insert the battery. Align the contacts of the battery with the contacts in the phone. 3. Attach the battery cover. Make sure all the tabs are secure and there are no gaps around the cover. Set Up Your Phone Remove the Battery Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery. 1. Remove the back cover. Lift gently in the direction shown. 2. Remove the battery. Lift upward gently as shown. 3. Attach the battery cover. Make sure all the tabs are secure and there are no gaps around the cover. Charge the Battery Your phone is equipped with a Li-Ion battery. It allows you to recharge your battery before it is fully drained. The battery provides up to 14.5 hours of continuous digital talk time. You can charge your phone’s battery using either the included AC adapter or via a USB connection with your computer. Charge Using the AC Adapter 1. Plug the USB connector into the charger/accessory port at the bottom of your phone. 2. Plug the other end of the USB cable into the AC adapter. 3. Plug the AC adapter into an electrical outlet. The indicator light illuminates when charging starts. The light goes off when the battery is fully charged. Fully charging a battery may take up to three hours. 4. After charging, disconnect the phone from the charger. Unplug the AC adapter from the outlet, and remove the micro USB cable from the phone and the AC adapter. Note: Always unplug the charger from the wall socket after the phone is fully charged to save unnecessary power consumption of the charger. Set Up Your Phone Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the micro USB cord into the charger/accessory port at the bottom of your phone. 2. Insert the large end of the micro USB cord into an external USB port on your computer. 3. After charging, remove the micro USB cable from both the phone and the computer. Nano SIM Card The Nano SIM card is an IC (Integrated Circuit) card containing phone number and other customer information. Handling the Nano SIM Card Keep the following in mind when handling a Nano SIM card. ● Customer is responsible for any damage caused by inserting Nano SIM card in another-brand IC card reader, etc. Boost Mobile is not responsible in such case. ● Always keep the IC chip clean. ● Wipe clean with a dry, soft cloth. ● Avoid applying labels. May damage the Nano SIM card. ● See instructions included with the Nano SIM card for handling. ● The Nano SIM card is the property of Boost Mobile. ● The Nano SIM card is replaceable (at cost) in case of loss/damage. ● Return the Nano SIM card to Boost Mobile when cancelling your subscription. ● Returned Nano SIM cards are recycled for environmental purposes. ● Note that Nano SIM card specifications and performance may change without notice. ● It is recommended that you keep a separate copy of information that is stored on the Nano SIM card. Boost Mobile is not responsible for damages from stored information that is lost. ● Always follow emergency procedures to suspend service if your Nano SIM card or phone (Nano SIM card inserted) is lost/stolen. For details, contact Customer Service. ● Always power off the phone before inserting/removing a Nano SIM card. Set Up Your Phone Insert Nano SIM Card Follow these instructions to insert a Nano SIM card. Remember to power off your phone before inserting a Nano SIM card. 1. Remove the back cover. Lift gently in the direction shown. 2. Insert the Nano SIM card. Insert gently with gold IC chip facing downward. 3. Insert the battery. 4. Attach the back cover. Make sure all the tabs are secure and there are no gaps around the cover. microSD Card Your phone supports the use of an optional microSD card (not included) to expand its storage capacity. Some cards may not operate properly with your phone. microSD card Cautions Data: Information stored on the microSD card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Boost Mobile is not responsible for damages from data that is lost or changed. Reading/Writing Data: Never power off or remove the battery while reading or writing data. Handling microSD card: Use/store microSD cards away from the reach of infants. May cause choking if swallowed. Insert microSD Card Follow these steps to insert an optional microSD card (not included). Make sure to power your phone off before inserting or removing a microSD card. 1. Remove the back cover. Lift gently in the direction shown. Set Up Your Phone 2. Insert the microSD card. Insert the microSD card all the way gently without bending and with the terminals facing down. Insert only microSD cards. 3. Insert the battery. 4. Attach the back cover. Make sure all the tabs are secure and there are no gaps around the cover. Unmount the microSD Card Always unmount the microSD card before removing it from your phone. 1. Tap > Settings > General tab. 2. Tap Storage. 3. Tap Unmount SD card. The menu option name changes from Unmount SD card to Mount SD card. The card is now unmounted. Remove microSD Card Follow these instructions to remove a microSD card. Always power the phone off before inserting or removing a microSD card. 1. Tap > Settings > General tab. 2. Tap Storage. 3. Tap Unmount SD card. 4. Remove the back cover. 5. Slide the microSD card out of the slot to remove it. 6. Attach the back cover. Format microSD Card When you insert an optional microSD card for the first time, it is recommended that you format it on your phone. Set Up Your Phone 1. Tap > Settings > General tab. 2. Tap Storage. 3. Tap Erase SD card. 4. Tap Erase SD card again. 5. Tap Erase SD card to confirm. All data on the microSD card is erased, and the card is formatted for use on your phone. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On ■ Press and hold the Power/Lock Button. Your phone will power on. Depending on the settings, you may see the lock screen. See Lock and Unlock Your Screen and Select Screen Lock for information about using the screen lock. The first time you turn the phone on, you will see the setup screens. See Complete the Setup Screens for details. If your phone is not yet activated, see Activation and Service for more information. Turn Your Phone Off 1. Press and hold the Power/Lock Button to open the phone options menu. 2. Tap Power off to turn the phone off. 3. Tap OK to confirm. Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Tip: The KnockON feature allows you to double-tap the screen to easily turn it on or off. Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Tap When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons by simply tapping or touching them with your finger. Set Up Your Phone 10 Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item. Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. Tap > Settings > Display tab > Auto-rotate screen. Tip: You can also access the screen rotation setting from the Notifications Window. Drag the Status Bar down and tap Rotation to select or deselect the option. Pinch and Spread “Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Set Up Your Phone 11 Activation and Service Before using your phone, you must set up your service with Boost Mobile. You will need your phone‘s serial number (MEID), printed on a sticker inside the battery compartment. For more information about your Boost Mobile account, see Boost Account Information and Help. Create Your Account and Pick Your Plan Set up your Boost Mobile account. 1. From your computer, visit boostmobile.com and click Activate. 2. Choose an activation option and click Next. 3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of your phone in the battery compartment. This number can also be found on the bottom panel of the phone’s package. 4. Follow the remaining instructions to choose your plan and select a payment method. 5. Follow the activation instructions below and you‘ll be able to start using your phone. Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other phone. Activate Your Phone After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming information will be pushed to your device automatically. You can also start the activation process manually. ■ Tap > Settings > General tab > Activate this device. Complete the Setup Screens The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Accessibility message. You can then complete the setup process. Note: You may be able to complete the setup screens before your phone has been activated on your account. 1. On the configuration screen, touch Next to get started. 2. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen. Set Up Your Phone 12 Select language - Select a desired language. Set internet connection - If prompted, follow the prompts to sign in to an available Wi-Fi network. For secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details. Google Account - Sign in to (or set up) a Google Account. Name - Add your name to personalize some apps. Set Up Email - Set up your personal or Exchange email account. Protect your phone - Prevent others from using this phone without your permission by activating device protection features. Google Services - Read all of the information for the available Google Services and, if you agree, tap Next. Otherwise, uncheck the options and tap NEXT. • Use Google's location service - Helps apps determine location. This means sending anonymous location to Google, even when no apps are running. Tap Learn more for additional information. • Help improve location services - Allows apps and services to scan for Wi-Fi networks even when Wi-Fi is off. • Help improve your Android experience - Allows your device to send diagnostic and usage data to Google automatically. Tap Learn more for additional information. EULA (End-User License Agreement) - Read the End-User License Agreement and tap the I agree check box if you agree to the terms. 3. Tap Done. Your setup is now complete. Follow the onscreen instructions to learn about basic touch menu navigation, view tutorials, or just get started. Set Up Your Phone 13 Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the apps list. 1. From any screen, tap the Home key 2. Tap to display the home screen. to display the apps list. For information about using the home screen, see Home Screen Basics. Select Options and Navigate Screens Tap icons, onscreen keys, and other items to open or activate the assigned function. ■ Tap Back to return to the previous screen. Menu Operations You can display options menus using the menu key, any app-specific menu icon, or by tapping and holding a screen area, depending on your current app. ■ Tap to view available settings and options. Recent Applications You can display a list of recently used applications using the Recent Apps key. ■ Tap Recent Apps to view a list of recently used applications. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ Tap > Settings – or – Tap > touch and hold Basic Operations > System settings. 14 – or – Drag the status bar down and tap Settings For more information, see Settings. Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Not all screens will adjust for landscape orientation. Note: Not all screens will adjust for landscape orientation. Turn Screen Rotation On or Off 1. Pull down the status bar to display the quick settings menu. 2. Tap Screen rotation to turn the option on or off. You may need to scroll left or right to see the Screen rotation option. If the Screen rotation option is not available, tap Edit to display the full options list. Note: You can also set the rotation option from the main settings menu. Tap Display tab > Auto-rotate screen. > Settings Capture Screenshots You can use your phone’s power and volume buttons to capture screenshots. ■ Press and hold the Power/Lock Button and Volume Down Button at the same time to capture a screenshot of the current screen. The current screenshot will be captured and stored in the Screenshots album in the phone’s Gallery. Tap > Gallery Applications The following is a listing of the default applications available on your phone. Launch Applications All installed apps can be accessed and launched from the apps list. 1. Tap Basic Operations 15 The apps list opens. 2. Tap an app icon to launch the corresponding application. The application opens. Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. App Function/Service Access the Google applications. Google Launches the Calculator application. Calculator Calendar Launches the Calendar application that can sync to either your Google ® or Outlook work calendar. Events can only be synched to a managed account. Launches the Camera. Camera Launches the Chrome web browser. Chrome Access the Clock application. Clock Contacts Displays the Contacts that can be synchronized with your phone from either your Google or Outlook account. Contacts can only be synched to a managed account. Downloads Launches the Downloads application where you can view, reopen, or delete what you've downloaded. Email Provides access your POP3, IMAP, and Exchange Server (Outlook) email accounts. Also provides access to your Gmail account. Emergency Alert File Manager Basic Operations Provides access to your emergency messages and it's settings. Allows you to manage files in your internal memory and SD card (if available). 16 Displays a Gallery of camera images and video saved on your phone. Gallery LG Backup Allows you to perform backup and restore your user data and settings on the phone into internal storage. Provides access to your text and multimedia messages. Messaging Launches the Music Player. Music Accesses the dial pad to make calls. Phone Displays a Gallery of camera images and video saved on your phone. Photo Play Store Browse, search for, and download applications from the Google Play Store app. Allows you to take screen shots and write a memo using the images. QuickMemo+ Accesses the phone’s Settings menu. Settings Launches the LG SmartWorld app. LG SmartWorld Tasks Allows you to create a task and to synchronize with MS Exchange account. Allows you to perform various actions by speaking. Voice Command Voice Recorder Launches Voice Recorder application and lets you record and play the sound files. Launches the visual voicemail app. Voicemail Launches the Weather application. Weather Basic Operations 17 Boost 411 Boost 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge. Boost Music Discover millions of DRM-free music tracks, ringtones, and ringback tones from Boost’s official music store and player. Boost Wallet is a quick and easy way to make payments with cash directly from your Boost Mobile phone. Send money, pay bills and topup your mobile phone account balance. Boost Wallet Watch live and on demand entertainment from popular broadcast and cable networks, news channels and primetime TV shows. Boost TV Stay connected to all the latest news and information from Boost. Included here are news, feedback, featured applications and tips/tricks for your device. Boost Zone Phone Number Follow the instructions below to display your phone’s wireless phone number. 1. Tap > Settings > General tab. 2. Tap About phone. 3. Tap Status. You will see the number listed under My phone number. Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data. To turn on airplane mode: 1. Press and hold the Power/Lock Button to display the phone options menu. 2. Tap Turn on Airplane mode > OK. Your phone is now in airplane mode. You will see the airplane mode icon in the status bar. Tip: You can also access airplane mode through the status bar menu. Drag the status bar down and tap Airplane mode Basic Operations > OK. 18 To turn off airplane mode: 1. Press and hold the Power/Lock Button to display the phone options menu. 2. Tap Turn off Airplane mode. Your phone’s wireless connection features are now restored. Tip: You can also access airplane mode through the status bar menu. Drag the status bar down and tap Airplane mode Enter Text You can type on your phone using one of the available touchscreen keyboards or Google voice typing. Touchscreen Keyboards Your phone offers you a choice of touchscreen keyboards for entering text. The keyboard appear automatically onscreen when you tap a text entry field, and they can be used in either portrait or landscape mode. The methods available include: ● Google Keyboard allows you to use a traditional QWERTY setup to enter text. Additional options expand your ability to enter text faster and more accurately. ● Google voice typing allows to use Google voice recognition to convert speech to text. ● LG Keyboard allows you to use a LG keyboard to enter text. Note: Keyboard layouts and options may change depending on where you’re using them. For example, if you’re entering text to do a Web search, a search icon may be available instead of an enter key. To change the keyboard: 1. From any screen where you can enter text, tap the input field to reveal the keyboard. 2. Drag the Status Bar down and tap Change keyboard. Basic Operations 19 QWERTY Keyboard You can enter text using the on-screen keyboard. The on-screen keyboard appears on the screen when you tap an available text entry field. Phone Keyboard When ATX is off, to enter text, tap the key labeled with the desired letter until it appears on the screen. For example, tap once for "a", twice for "b", or three times for "c". Tips for Editing Text Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and more. To cut/copy and paste: 1. Touch and hold a word to highlight it. 2. Drag the blue highlight markers to highlight the text you want. – or – To select all the text, tap Select all in the context menu. To cancel the selection, simply tap unselected text or empty area. 3. Tap Cut or Copy in the context menu. 4. Place the cursor on the location where you want to paste the text. 5. Touch and hold the text field and tap Paste. The text that you pasted also remains in the phone's memory (temporarily), so you can paste that same text in another location. Move Cursor Using the Space Bar Touch and hold the Space Key and slide your finger to the left or right to move the cursor. Basic Operations 20 Split Keyboard Using Gesture The split keyboard feature allows you to use both hands to type while in landscape view. Each half of the keyboard withdraws to the left and right of the screen. Place both thumbs on the keyboard and slide them outwards in opposite directions. To change the keyboard height: 1. Tap > Keyboard height and layout > Keyboard height. 2. Drag the blue bar to adjust the keyboard height. To change the bottom row keys: 1. Tap > Settings > General tab > Language & keyboard > LG Keyboard > Keyboard height and layout > QWERTY keyboard layout. 2. Drag to add or delete keys or change the order. To change to another character on the visible key, tap the key and choose the desired character that you want displayed. Note: This function does not support some languages. Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account. Google Account Cautions Be sure not to forget your Google Account ID or password. Create a Google Account TM You must create and/or sign into a Google Account to use Gmail, Google Hangouts , Google TM Calendar , and other Google Apps. Signing into a Google Account is also necessary to download applications from the Google Play Store app to sync your data (if applicable) with the Google servers, and to take advantage of any other available Google services on your phone. If you don’t have a Google Account, you will be prompted to create one. If you have an enterprise account through your company or other organization, your IT department may have special instructions on how to sign into that account. Create a Google Account Online 1. From a computer, or from your phone's Browser, navigate to www.google.com. Basic Operations 21 2. On the main page, tap or click Sign in > Create an account. 3. Follow the on-screen prompts to create your free account. 4. Log into your provided email address, locate the email from Google, and respond to the new email to both confirm and activate your new account. Create a Google Account Using Your Phone 1. Tap > Settings > General tab > Accounts & sync > ADD ACCOUNT. 2. Tap Google and then tap Or create a new account. 3. Follow the prompts to set up your account. Tap NEXT to proceed between steps, which may include: Enter your First name and Last name. Enter a desired Username. Enter and reenter a password. Create a security question and answer, enter a secondary email address to help you recover your password if you ever lose it. On the Finish account screen, select your Web history and additional Google Play options. Enter the letters from the Authenticating screen. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Sync now. 4. Tap Finish setup. You are signed in to your Google Account, and your phone will synchronize the selected items. Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone. Sign into Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. Launch an application that requires a Google Account (such as Play Store or Gmail). 2. Enter a Google Account and tap NEXT. Note: If you do not already have a Google Account, tap Or create a new account and follow the onscreen prompts to create your new account. Basic Operations 22 3. Enter your Password and tap NEXT. 4. Select if you want to back up your phone's apps, app data, settings, and Wi-Fi passwords and tap NEXT. 5. Checkmark the entries you want to set up payment info (if necessary) and tap NEXT. Your phone then communicates with the Google servers to confirm your information. Google Play Store Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone. To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account. See Chrome Browser and Sign into Your Google Account for details. Installing Applications Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). Boost Mobile is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.). Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application. Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust. 1. Tap > Play Store 2. Browse for an application. Once you have decided on one, tap it to view its details. 3. Read the application descriptions and comments. 4. Tap INSTALL (for free applications) or the price button (for paid applications). Warning: Use caution with applications which request access to any personal data, functions, or significant amounts of data usage times. 5. Read the app's access requirements and tap ACCEPT if you agree to them. Basic Operations 23 6. Check the progress of the current download by opening the Notifications Panel. 7. You will be notified when the item is downloaded and installed on your phone. 8. On the Play Store screen, tap OPEN. > My Apps, tap the installed application in the list, and then tap Purchasing Applications Purchase apps at your own risk. [Sprint, Boost, Virgin Mobile, etc.] is not responsible for any harm to you or third parties resulting from the use of purchased applications. Request a Refund for a Paid App If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone. If you change your mind, you can install the app again, but you can’t request a refund a second time. 1. Tap > Play Store 2. Tap > My Apps. 3. Tap the app to uninstall for a refund. The details screen for the app opens. 4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is canceled. Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app. Update an App Directly 1. Tap > Play Store 2. Tap > My apps. 3. Tap the app you want to update, and then tap UPDATE > ACCEPT. The app update is downloaded and installed. Set Automatic App Updates 1. Tap Basic Operations > Play Store 24 2. Tap > Settings. 3. Tap Auto-update apps and select an option. The app is set to update automatically whenever an update becomes available (depending on your settings). Note: Automatic updates are unavailable for some apps. Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. Tap > Play Store 2. Tap > My apps. 3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK. The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app. 1. Tap > Play Store 2. Tap > My apps. The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it. Turn the Screen Off When Not in Use ■ To quickly turn the screen off, press the Power/Lock Button. Pressing the Power/Lock Button again or receiving an incoming call will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings. Turn the Screen On and Unlock It 1. To turn the screen on, press the Power/Lock Button. Basic Operations 25 The lock screen appears. 2. Swipe your finger across the screen to unlock it. The screen is unlocked. If you have set up a screen lock, you will be prompted to draw the pattern or enter the password or PIN. See Select Screen Lock. Unlock Your Screen Using the Knock Code Feature The Knock Code feature allows you to create your own unlock code using a combination of knocks (or taps) on the screen. To activate the Knock Code feature: 1. Tap > Settings > Display tab. 2. Tap Lock screen. 3. Tap Select screen lock > Knock Code. 4. Use the 2x2 grid to create a sequence of knocks (or taps) to set your knock code. Note: You have to create a Backup PIN as a safety measure in case you forget your unlock sequence. To unlock the phone using Knock Code: ■ While the screen is off, tap the same sequence you established anywhere on the screen. The Home screen will be accessed directly. Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > General tab > System updates menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software. Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone. Other functions during update: Other phone functions cannot be used during a software update. Basic Operations 26 Update Your Phone Software You can update your phone's software using the System Update option. Before Updating Your Phone Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware. Back Up All Data Prior to Update To back up your Gmail information: 1. Tap > Settings > General tab > Accounts & sync > Google. 2. Tap the Auto-sync option to enable the feature (checkmark). If the Auto-sync option is on, email, Calendar and Contacts automatically synchronize whenever a change is made. If the Auto-sync option is off, tap the sync icon within the account field to reveal the account’s synchronization settings screen. 3. Tap > Sync now to sync your Google Account information. To back up your Exchange Mail information: 1. Tap 2. Tap > Sync now to sync your Microsoft Exchange account information. > Settings > General tab > Accounts & sync > Microsoft Exchange. Toggle the onscreen checkmark to manually synchronize the desired parameters (Contacts or Calendar). To back up stored text messages: 1. Tap > Messaging 2. Select the text message from the list to view the message thread. 3. Touch and hold on a portion of the text message from the string. The Message options context menu appears. Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware. 4. Tap Forward. 5. Enter your phone number and tap Send. Basic Operations 27 To restore your Google apps following the update: 1. Tap > Play Store 2. Tap > My apps > ALL tab. 3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall. 4. Follow the onscreen instructions. Note: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied. As an added precaution, to preserve any data on your microSD card, please unmount it from your phone prior to starting the update process. Tap SD card. > Settings > General tab > Storage > Unmount Update Your Phone’s Software Once you have backed up all your data, use the Update now option to update your phone’s software. 1. Tap > Settings > General tab > System updates. 2. Tap Update LG software > CHECK FOR UPDATE. Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade. Alternatively, you can access system updates through the notification panel. 1. Locate the System Update Available icon in notifications. 2. Pull down the status bar. 3. Tap to open the System Updates screen. 4. Tap Download and follow the onscreen instructions. The downloading icon necessary files. appears within the status bar to indicate the phone is downloading the 5. Tap Restart and install to complete the process. Confirm Your Current Phone Software 1. Tap > Settings > General tab > About phone. 2. Locate the Software version read-only field. Basic Operations 28 Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone. 1. Tap > Settings > General tab > System updates > Update profile. 2. Follow the onscreen instructions. The phone will download and install the profile update and you will see a confirmation when complete. Note: If your data services or account syncing ever seems to go out unexpectedly, use this feature to reconnect with the network. Update Your PRL This option allows you to download and update the PRL (preferred roaming list) automatically. 1. Tap > Settings > General tab > System updates > Update PRL. 2. Follow the onscreen instructions. The phone will download and install the PRL update and you will see a confirmation when complete. Basic Operations 29 Your Phone's Home Screen The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notifications window. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Home Screen Layout Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens. Item Description Notifications Displays your current notifications. Phone App Tap to open the dial pad. Also provides additional tabs to access Call logs, Contacts, Favorites, and Groups. Back Key Tap to return to the previous screen. Home Key Tap to display the main home screen. Recent Apps Key Tap to access a list of your most recently-used apps. Touch and hold to access menu options. Apps Launcher Tap to open the Application screen to view installed applications. Application Icons Tap an icon (application, folder, etc.) to open and use it. Widget Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. Status Bar Shows device status information including the time, signal strength, battery status, and notification icons. Your Phone's Home Screen 30 Extended Home Screens In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Swipe across the screen to move from the main screen to an extended screen. The small circles above the primary shortcuts let you know your current screen position. ■ Tap the Home Key to display the main home screen. To go directly to a particular screen: 1. From any screen, pinch the screen to display thumbnail images of all screens. 2. Tap the screen you want to open. Status Bar and Notification Panel Your phone’s status and notifications are available at a glance at the top of the screen. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notification panel or access the quick settings menu, pull down the status bar from the top of the screen. Status Bar Layout Main Status Icons Icon Status ® Bluetooth active GPS active ® Wi-Fi active Downloading Vibrate Network (full signal) Network (roaming) Your Phone's Home Screen 31 4G LTE data service 3G (data service) Airplane mode Sync active Alarm set Battery (charging) Battery (full charge) Main Notification Icons Icon Notification Missed call New voicemail New email New Gmail New text or MMS message New Hangout message New Boost Zone message Event USB connection Alarm Your Phone's Home Screen 32 Warning Update available Update downloading Update successful Keyboard active More notifications available (pull down to view) Note: Additional notification icons may appear. All notifications may be accessed through the notification panel. Notification Panel Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more. Open the Notification Panel ■ Pull down the status bar. (Slide your finger down from the top of the screen.) The notification panel opens. To check notifications, tap an item in the list. Close the Notification Panel ■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.) – or – Tap Back to close the notification panel. Notification Panel Layout The notification panel gives you access both to notifications and the quick settings menu. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen. Your Phone's Home Screen 33 Operations for Rearranging the Home Screen ● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location. ● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove ● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the home screen menu. Menu options include Wallpapers, Widgets, and Home screen settings, and you also have the option to add or remove home screens. Change the Wallpaper Select and assign your phone’s background wallpaper. 1. Tap , touch and hold an empty space, and then tap Wallpapers. You can also access the wallpaper menu through settings. Tap Home screen/Lock screen > Wallpaper. > Settings 2. Tap an option to select the wallpaper. Home screen to set the background wallpaper for your home screen. Select from Wallpaper gallery, Gallery, ID wallpapers, Live wallpapers, and Photos. Lock screen to set the wallpaper for your phone’s lock screen. Select from Wallpaper gallery or Gallery. 3. Select a wallpaper and tap Set wallpaper. The wallpaper is set. Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop tool to resize and position the image and then tap Done. Note: If you select Live Wallpapers, before you tap Set wallpaper, you can tap Settings to select custom animation settings, etc., for the live wallpaper. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen. 1. Tap The Apps list opens. 2. Touch and hold an app icon. The icon will disengage and you will see thumbnails of your home screens. 3. Drag the icon to an empty location on one of the home screens. Your Phone's Home Screen 34 The shortcut is added to the home screen. Add Widgets to the Home Screen You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of ® widgets, including links to a specific contact, Internet bookmarks, Facebook status windows, Gmail and email accounts, and many others. 1. Tap The Apps list opens. 2. Tap the Widgets tab at the top of the Apps list. 3. Touch and hold a widget icon. The icon will disengage and you will see thumbnails of your home screens. 4. Drag the icon to an empty location on one of the home screens. The widget is added to the home screen. Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access. 1. Tap , touch and hold a shortcut you want to place in a folder, and then drag it. A new folder is created. 2. To add more app shortcuts to the folder, touch and hold a shortcut and drag it on top of the new folder. The new shortcut is added to the folder. Change Folder Names Once you have added folders, you can change the name easily from the folder display. 1. Tap , tap the folder to open it, and then tap the folder name. 2. Type a new name and then tap OK. Your Phone's Home Screen 35 Making Connections The following set of topics will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services. 36 Phone Calls and Voicemail The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Adjust In-Call Volume ■ Adjusting Call Volume: Press the Volume Buttons during the call. Troubleshooting Question: Difficulty during call. Answer 1: It may not be possible to make a call properly in a noisy location. Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make calling difficult. Question: Sound pops momentarily during a call. Answer: Are you changing location while calling? Sound pops when signal is weak and the phone switches to a different area. Emergency Call Cautions Emergency calls are restricted in Airplane mode. Call Using the Phone Dialer The most "traditional" way to place a call is by using the phone's dialer screen. 1. Tap > Phone > Dial tab. 2. Enter a phone number using the on-screen dialpad and tap If you enter a wrong number, tap To erase the entire number, touch and hold You can open other applications during a call. The call is underway. Press the Volume Up/Down Buttons to adjust the call volume. Phone Calls and Voicemail to erase digits one by one. will appear in the Status Bar while the 37 Use the on-screen buttons to add another call, put a call on hold, to use the speakerphone, and for other options, as described in In-Call Screen Layout and Operations. 3. Tap to end the call. Tip: To redial your last outgoing call, follow step 1 to access the Dialer, tap the Call logs tab, locate the call entry and tap You can also make calls from your Contacts list and from the Call logs. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock: 1. From the lock screen, tap Emergency call. 2. Tap As long as you are in an area covered by wireless service, the emergency call is placed. To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. Tap > Phone > Dial tab. 3. Tap As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Answer Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more. When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who Phone Calls and Voicemail 38 is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen. Note: If your phone is turned off, all calls automatically go to voicemail. Answer an Incoming Call 1. When a call arrives, drag 2. To end the call, tap in any direction to answer it. Mute the Ringing Sound To mute the ringer without rejecting the call, you can do any of the following: ● Press the Volume Down Button. ● Place the phone face down on a level surface. Reject an Incoming Call ■ When a call arrives, drag in any direction to reject it. The ringtone or vibration will stop and call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1. When a call arrives, slide Reject call with message up from the bottom of the screen. The ringtone or vibration will stop and you will see a list of preset text messages. 2. Tap one of the messages to send it to the caller. The selected message will be delivered to the caller. You can edit the reject messages through the Call settings menu. From the phone app, tap > Call settings > Decline with message and edit or create the reject messages. In-Call Screen Layout and Operations While you’re on a call, you will see a number of onscreen options. Tap an option to select it. In-Call Screen Layout Tap options to activate them during a call. ● Add call to initiate a 3-way call. Phone Calls and Voicemail 39 ● End to end the current call. ● Dialpad to display the dialpad to enter additional numbers, for example, an extension or access code. For example: When you call your bank s 800 number, use your dialpad to enter your account number and PIN. ● Speaker to route the phone s audio through the speaker (On) or through the earpiece (Off). Activate the speaker to route the phone’s audio through the speaker. (You can adjust the speaker volume using the volume buttons.) Deactivate the speaker to use the phone’s earpiece. Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use. ● Mute to mute the microphone during an active call. Tap again to unmute the microphone. ● Bluetooth (Only available when a Bluetooth headset is connected to your phone) to route the phone s audio through a connected Bluetooth headset (On) or through the speaker (Off). For details about pairing the phone with a Bluetooth headset. When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call icon ( ). Note: The Headset button is activated to show the current call is routed to the connected Bluetooth headset. To route the current call back to the phone, tap Bluetooth to temporarily use the phone. Tap it again to route the call back to the connected Bluetooth headset. When Bluetooth or the Bluetooth headset is turned off, the call is routed through either the earpiece or speaker and shows ( ● Tap ). during a call to display a list of additional in-call features: Contacts: Display your contacts list. QuickMemo+: Open the QuickMemo+ app. Messaging: Opens the Messaging app. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. Tap > Phone Phone Calls and Voicemail to display the phone app. 40 2. Tap the Contacts tab to display the Contacts list. 3. Tap a contact. 4. Tap Call next to the number you want to call. 5. To end the call, tap Call from Call Logs The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. Tap > Phone to display the phone app. 2. Tap the Call logs tab to display the Call logs list. 3. Tap an entry to display the call details. 4. Tap Call to place a call. 5. To end the call, tap Voicemail The following topics describe how to set up and use your phone's voicemail and visual voicemail features. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. 1. Tap > Phone 2. Touch and hold > Dial tab. to dial your voicemail number. 3. Follow the system prompts to: Create your password. Record your name announcement. Record your greeting. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Visual Voicemail Setup This topic describes the Visual Voicemail feature of your phone's service, as well as the steps required to set up Visual Voicemail on your phone. Phone Calls and Voicemail 41 About Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message. Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Voicemail Setup. 1. Tap > Voicemail You’ll see a Welcome to Visual Voicemail screen. 2. Scroll through the introduction screens to view a brief explanation of visual voicemail services. 3. At the end of the welcome screens, you'll come to a Personalize your voicemail prompt. 4. Tap Personalize now and follow the system prompts to: Create a password (part of standard voicemail). Record your name announcement. Record your greeting. Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. Tap > Voicemail You will see the voicemail inbox. 2. Tap a message to review it. Phone Calls and Voicemail 42 Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, tap Menu > Help > Visual Voicemail Menu. Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen. 1. Listen to the current voicemail message. 2. Swipe your finger left or right to display the next or previous message. The next or previous message will begin playing automatically. You can navigate through voicemail messages as frequently as you'd like. You can even move to the next or previous message before you're finished listening to the current one. Visual Voicemail Options Use the following options to access and configure your Visual Voicemail options. 1. Tap > Voicemail 2. From this initial screen, you can: Tap Tap Inbox to view the voicemail messages in other folder: Inbox, Trash, Archive, etc. Tap to access Search, Settings, Help. Tap to select multiple messages to delete, save, or mark as unread/read. Tap to compose a new avatar message. to compose a new voicemail message. Configure Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. 1. Tap 2. Tap > Settings and select from the following: > Voicemail Avatar • Disable Avatar to disable Avatar compose features and content store. • Avatar Facebook Ad Signature to enable avatar advertising signature when posting on Facebook. Phone Calls and Voicemail 43 • SMS delivery to allow sending SMS message to recipients who do not have Avatar capability. Display • Themes to choose the type of theme used for the application. • Display name to enter a name to identify yourself to people when replying or forwarding messages. Help to see the visual voicemail help. Preferences • Manage subscription to subscribe and unsubscribe from the visual voicemail premium monthly subscription service. This may take a minute. • Auto forward to email to send a copy of new messages to an email address of your choice. • Personalize voicemail to change your voicemail greeting for incoming calls and update password. • Transcription language to choose the transcription language (if available). • Delete messages to set Visual Voicemail to permanently delete messages from the Trash folder after a specific number of days. • Transcriptions displayed to transcribe Voicemails from voice to text. • Disable Free Trials to opt out of future free trials. • SMS delivery of Voice message to allow voice message delivery via SMS to recipients who do not have VoiceSMS capability always. Sound • Notifications to determine how you are notified of new voicemails. Set the notification sound and vibrate option. • Speakerphone to automatically turn the speaker on or off. Updates to search for an upgrade to your Visual message software. About Voicemail to view build information about the current visual voicemail application. Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. Tap > Voicemail Phone Calls and Voicemail 44 2. Tap > Settings > Preferences > Personalize voicemail. 3. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name via the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. Tap > Voicemail 2. Tap > Settings > Display > Display name. 3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4. Tap OK to save your information. Optional Calling Services The following topics outline additional voice-related services available with your phone, including Wi-Fi calling, call services and more. Wi-Fi Calling Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a connected Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception. Set Up Wi-Fi Calling Enable or Disable Wi-Fi Calling Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. Tap > Phone 2. Tap > Dial tab. 3. Enter a phone number. 4. Tap Your caller information will not appear on the recipient’s phone. To permanently block your number, call Boost Customer Service. Phone Calls and Voicemail 45 Call Waiting When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you’re on a call: ■ Swipe in any direction. (This puts the first caller on hold and answers the second call.) To switch back to the first caller: ■ Tap Swap calls. Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by pressing end the call. before placing your call. Call Waiting is automatically reactivated once you Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the dial pad screen, enter a number and tap (or place a call from Log or Contacts). 2. Once you have established the connection, tap Add call, and dial the second number (or place the call from Logs or Contacts). This puts the first caller on hold and dials the second number. 3. When you’re connected to the second party, tap Merge calls. Your conference call is now in session. 4. To end the three-way call, tap Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1. Tap > Phone 2. Tap > Dial tab. 3. Enter the area code and phone number to which you want your calls forwarded. Phone Calls and Voicemail 46 4. Tap You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless number will be forwarded to the designated phone number. To deactivate Call Forwarding: 1. Tap > Phone 2. Tap 3. Tap > Dial tab. You will hear a tone to confirm the deactivation. Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Call Settings Options Use the Call Settings menu to adjust the following settings: Setting Description Voicemail You can configure your voicemail settings. For details on Voicemail settings, see Configure Visual Voicemail Settings. Smart dialing Activate to make a call to the U.S. from abroad without entering the national code. Touch and hold or tap the contact. Call reject You can set call rejection and manage the reject list. Decline with message You can send out a simple text message when you want to ignore an incoming call and respond to the caller with a text instead. You can add or edit quick messages. Auto answer Allows you to set the time before a connected hands-free device automatically answers an incoming call. Phone Calls and Voicemail 47 TTY mode A TTY (also known as a TDD or Text Telephone) is a telecommunications phone that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY phones. Please check with the manufacturer of your TTY phone to ensure that it is compatible with digital cell phones. Your phone and TTY phone will connect via a special cable that plugs into your phone's headset jack. If this cable was not provided with your TTY phone, contact your TTY phone manufacturer to purchase the connector cable. Hearing aids Tap to place the checkmark to turn on hearing aid compatibility. Proximity Sensor When receiving and making calls, this sensor automatically turns the backlight off and locks the touch keypad by sensing when the phone is near your ear. This extends battery life and prevents the touch keypad from activating unintentionally during calls. Save unknown numbers You can set the phone to save the phone numbers not saved in Contacts yet. Power key ends call You can set the phone to end calls with Power/Lock Button on the call screen. Silence Incoming calls You can set the phone to silence incoming calls by just flipping the phone. Use the Call Settings Menu 1. Tap > Phone The phone app opens. 2. Tap > Call settings. The call settings menu appears. 3. Configure your options. Tap a menu item to display its options. Select your options and follow the prompts to set them. Your call settings options are set. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Phone Calls and Voicemail 48 Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission. Your phone and TTY device will connect using a special cable that plugs into your phone’s headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable. To turn TTY Mode on or off: 1. Tap > Phone > Dial tab. 2. Tap > Call settings > TTY mode. 3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. – or – Tap TTY Off to turn TTY mode off. Your phone’s TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack. Warning: 9-1-1 Emergency Calling – It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this. Phone Calls and Voicemail 49 Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your friends from compatible social networking applications. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. Boost Mobile is not responsible for any damages from lost or changed contacts. Add a Contact You can add contacts on your phone and synchronize them with the contacts in your Google Account, Microsoft Exchange account, or other accounts that support syncing contacts. The Contacts application tries to join new addresses with existing contacts, to create a single entry. You can also manage that process manually. 1. Tap > Contacts 2. Tap to add a contact. 3. Tap a destination type, Phone contact or Google (if available). 4. Tap to select a picture to display next to the name in your list of contacts and in the Caller ID. 5. Tap the Name field and enter a name for your contact. 6. Tap the Phone field and enter a phone number. 7. Enter any additional information you may want to save and when you're finished, tap SAVE. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1. Tap > Phone 2. Enter a phone number. Contacts 50 3. To add the number to an existing contact, tap Update contact. To add a new contact, tap Create contact. For an existing contact, tap the contact name and select a number type for the new number. For a new contact, enter the name and any additional information. 4. Tap SAVE. The contact is added. View Contacts View a contact’s details by displaying a contact entry. 1. Tap > Contacts 2. Tap a contact to view its details. Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description Groups tab Show contact groups. Favorites tab Show favorite contacts. Contacts tab Show all contacts. Contact Tap to show contact’s details. Image Tap to show thumbnail of contact entry. Tap an icon to place a call, send a message, etc. Search Search contacts. Index Browse contacts by letter. Add new Add a new contact. Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. Contacts 51 1. Tap > Contacts 2. Tap the contact to view its details. 3. Tap Edit 4. Tap any field you want to change or add. 5. Add or edit the information, and then tap SAVE. Note: To select a type (label) for a phone number, email address, or postal address (such as HOME, WORK, etc.), tap the type to the right of the field. Note: To add more phone numbers, email addresses, etc., tap on the right side of the entry field. Delete a Contact You can delete a contact from the contacts details page. 1. Tap > Contacts 2. Tap a contact to view its details. 3. Tap > Delete. 4. Tap YES. Tip: You can also touch and hold the contact from the contact list and then tap Delete contact > YES. Share a Contact You can share contacts with others by sending as vCard files. 1. Tap > Contacts 2. Tap > Share. 3. Tap the contacts you want to share, then tap SHARE. 4. Choose the method for sending. Import Contacts You can import contacts from your internal storage directly to your Contacts application. 1. Copy the vCard files to your phone from your computer. 2. Tap 3. Tap > Manage contacts > Import. Contacts > Contacts 52 4. Select where to import from and save to, then tap OK. 5. Tap the files you wish to import and tap IMPORT and YES to confirm. Back Up Contacts You can back up and export all of the contacts on your phone, as vCard files. You can then copy this file to a computer or another phone that is compatible with this format, such as an address book application. 1. Tap > Contacts 2. Tap > Manage contacts > Back up. 3. Select a storage location and then tap OK. 4. Tap the contacts you want to export, then tap EXPORT and YES to confirm. 5. Enter a file name and tap OK. Contacts 53 Messaging With wireless service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging. Text and Multimedia Messaging With text messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phones. When you receive a new message, you will be notified by your phone. Messaging is available via the Messaging application in your Applications screen. The icon appears in Status Bar when a new text message is received. Note: See your service plan for applicable charges for text messaging. Send a Text Message Quickly compose and send text messages on your phone. 1. Tap 2. Tap > Messaging 3. Tap the To field and enter a contact's information, see example below, using the on-screen keyboard. Contacts: As you enter either a name, phone number, or email address, if the information matches a current contact’s entry information, you will see a match. When you see a match, tap the associated name to complete the addressing. Mobile: You can enter a wireless phone number directly. Email: You can enter an email address directly. 4. Tap a matching entry from the on-screen dropdown list. This list is populated by matches found from your contact list. 5. Tap the text field and enter your message. To enter a smiley from the menu options, tap list to insert it into your current message. To enter emojis, tap , then tap > Insert smiley. Make a selection from the , and select a category at the bottom of the keyboard. 6. Review your message and tap Send. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with the contents such as images, videos, etc. Messaging 54 Note: See your service plan for applicable charges for multimedia messaging. Compose Multimedia Messages 1. Tap 2. Tap > Messaging 3. Tap the To field and enter the recipient’s name, phone number, or email information. 4. Tap the text field and enter your message. 5. Tap 6. Select a multimedia attachment type: Image: Opens the Gallery application. Use the on-screen navigation to select the picture you wish to send with the outgoing message. Take photo: Opens the Camera application. Take a picture, and then tap OK to use this image in your message. (See Take Pictures.) Video: Opens the Gallery application. Use the on-screen navigation to select a video and attach it to your outgoing message. Record video: Opens the Camcorder application. Record a video, then tap OK to use this video in your message. (See Record Videos.) Audio: Opens a menu that allows you to browse for audio files using different applications. Record voice: Opens the message recorder. • After recording your message, tap to attach it to your message. Location: Opens a map screen. Select a location, then tap ATTACH to use this. Contact: Opens your Contacts list and allows you to select of a Contact to send. Schedule: Opens your Schedule event list and allow you to select an event to send. Slide: Allows you to create a slideshow with your media files. • Insert a multimedia file, then tap > Slide. You can also enter text to each slide. Draw: Allows you to draw and attach an image like QuickMemo+. Note: To remove or replace a picture or an audio attachment, on the Compose screen, tap attachment. next to the 7. When you are finished creating your new MMS message, tap Send MMS. Messaging 55 Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the multimedia message you’re composing, tap > Slide to add space for a new slide. 2. Tap the space for the slide. 3. To compose your slideshow, do any of the following: Add a picture: Tap Add a video: Tap > Video and select a video. (You cannot add both a picture and a video on the same slide.) Add music or a voice recording: Tap Add a caption: Tap the “Tap to add text” box. Add a new slide: Tap View the next or previous slide: Slide up and down. Preview your slideshow: Tap For more options, tap > Images and select a picture. > Audio and select a file. > Slide. > Preview. and select an option. 4. When you have finished composing the multimedia message, tap Send MMS. Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS message. Tap and select a file type, location, and file and then repeat it for additional slides. Your phone will automatically compile a slide show. Save and Resume a Draft Message While composing a text or multimedia message, tap to automatically save your message as a draft. To resume composing the message: 1. On the screen with all message threads, tap the message. The Draft icon saved draft is available. is displayed if a 2. When you finish editing the message, tap Send or Send MMS. New Messages Notification Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and MMS Options for details. Messaging 56 A new message icon also appears in the notifications area of the status bar to notify you of a new text or multimedia message. The Messages application icon (if shown on the home screen) also displays the number of new messages ■ To open the message, pull down the status bar to open the notification panel. Tap the new message to open and read it. For information on reading and replying to messages see Manage Message Conversations. Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. This allows you to see exchanged messages (similar to a chat program) with a contact on the same screen. Read a Text Message ■ Do one of the following: On the Messages screen, tap the message thread to open and read it. If you have a new message notification, drag the Status Bar down to open the Notifications Window. Tap the new message to open and read it. View a Multimedia Message (MMS) 1. Tap > Messaging 2. On the Messaging screen, tap a message thread to open it. 3. While viewing a message, tap the play icon (on the video or audio file) to playback the file or tap the image to view the picture. Tip: The file attachment on the multimedia message can be saved to your phone's internal storage. To save the attachment, touch and hold the file and tap Save attachment from the Message options context menu. Note: When Auto-retrieve in multimedia message settings is disabled, only the message header is downloaded. To download the entire message, tap the Download button in the message. For details, see Text and MMS Options. Reply to a Message 1. Tap > Messaging 2. On the Messages screen, tap a message thread to open it. 3. While viewing a message, tap the text field and type your reply message. 4. Once completed, tap Send or Send MMS. To return to the All messages screen from a text message thread, tap Messaging 57 Note: To view the details of a particular message, in the message thread, touch and hold the message to open the options menu, and then tap Details. Note: If a message contains a link to a web page, tap the message and then tap the link to open it in the web browser. Note: If a message contains a phone number, tap the message and then tap the phone number to dial the number or add it to your contacts. Protect (Lock) a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. Tap > Messaging 2. On the Messages screen, tap a message thread to open it. 3. Touch and hold the message that you want to lock. 4. Tap Lock message on the options menu. A lock icon is displayed at the right hand side of the message. Delete Conversations 1. Tap > Messaging 2. On the Messaging screen, tap > Delete. 3. Select the conversations you want to delete. 4. Tap DELETE and then tap YES to confirm. Any locked messages will not be deleted. Tip: You can also delete a conversation while you're viewing it. While viewing a conversation, tap Delete, and then tap YES to confirm. Any locked messages in the conversation will not be deleted unless you select the Delete also locked messages check box. Delete a Single Message 1. While viewing a conversation, touch and hold the message that you want to delete. If the message is locked, tap Unlock on the options menu and hold the message to display the options menu again. 2. Tap Delete on the options menu. 3. When prompted to confirm, tap YES. Messaging 58 View Contact Information from a Message When you have received a message from someone in your stored contacts, you can tap the contact’s photo or icon in the message thread to open a menu of options. Depending on the stored contact information, you can view the contact details, phone or send an email message to the contact, and more. Text and MMS Options The messages settings menu lets you control options for your text and multimedia messages including message limits, size settings, and notifications. 1. Tap > Messaging 2. On the Messages screen, tap > Settings. 3. Adjust the following settings according to your needs: ● Notification settings ● ● Notifications: Enable this option if you wish to receive a notification when a new text or multimedia message arrives. • New message pop-up: Enable this option if you wish to see a new message in a pop-up window. • Preview: Enable this option if you wish to preview the contents of messages when new messages arrive. • Notification sound: Allows you to select a ringer to sound when a new message is received. Tap this option, and then select a ringtone that is specific to new text and multimedia messages. A sample will briefly be played upon selection, then tap OK to save your new setting. • Vibrate: Enable this option if you want the phone to vibrate when a new text or multimedia message is received. • Vibrate type: Choose what type of vibration you wish to apply to new messages. Text messages Priority: Allows you to set the default priority as Normal or High. Message reassembly: Enable this option (a checkmark displays) so that multi-segment messages can be reassembled and shown as a single message. Each segment will still count toward your usage. Multimedia messages Group Messaging: Enable this option (a checkmark displays) to send a single message as multimedia message when there are multiple recipients. Auto-retrieve: Enable this option to automatically retrieve the entire content of your multimedia message. When checked, the multimedia message header, message body, and Messaging 59 any attachments will automatically download to your phone when the message is received. If you disable this option, only the multimedia message header will be retrieved and displayed. • ● Roaming auto-retrieve: Disable this option if you only desire the multimedia message headers to download while roaming. Enable this option to automatically download your complete multimedia messages even while roaming. Priority: Allows you to set the default priority as Low, Normal, or High. General settings Quick message: Tap this to add or edit quick messages. Quick message is the specified text message to send out when you choose to ignore an incoming call and respond to the caller with a message instead. Send message with Enter key: You can opt to send a message by simply using the Enter key. This menu allows you to select when this feature should be enabled. Signature: Tap this to automatically add a signature to your messages (a checkmark displays). Callback number: Check this to automatically add a callback number to your messages (checkmark displays). Delete old messages: Enable this option to delete older text messages when the limit for maximum number of text messages is exceeded. • Text message limit: Sets the maximum number of text messages that can be stored on the phone (per message thread). • Multimedia message limit: Sets the maximum number of multimedia messages that can be stored on the phone (per message thread). Save to: Allows you to set the default storage location for files received through Messages to Internal storage or SD card. Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone from receiving Gmail. Create and Send a Gmail Message Use your phone to create and send Gmail messages. 1. Tap Messaging > Google > Gmail 60 The Gmail inbox opens. 2. In the inbox, tap The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then tap Send The Gmail message is sent. Gmail Composition Options ● Adding Cc/Bcc: In the mail composition window, tap ● Attaching Pictures or Videos: In the mail composition window, tap Attach tap the picture or video you want to attach. ● Save as a Draft (Send Later): While composing your message, tap message is saved as a draft for later. > Save draft. The ● Delete Mail Being Composed: In the mail composition window, tap > Discard. Note: To view your draft email messages, in the inbox, tap Note: To view your sent messages, in the inbox, tap and then add recipients. . Locate and then > Drafts. > Sent. Check Received Gmail Messages Your phone allows you to access, read, and reply to all your Gmail messages. Open Gmail Messages from Notifications When new Gmail arrives, you will see in the status bar. 1. Pull down the status bar to display the notification panel. 2. Tap the new message from the notification panel. The new Gmail message opens. If you have two or more new Gmail messages, tapping the notification opens the Gmail inbox. Open Gmail Messages from the Inbox You can also read and reply to all your Gmail messages from the Gmail inbox. 1. Tap > Google > Gmail The Gmail inbox opens. 2. Tap the message thread you want to view. Messaging 61 The message thread opens, with the newest message displayed. Options when Reviewing Gmail Messages ● Replying to Gmail Messages: With the Gmail message open, tap Reply reply message, and tap Send ● To reply to all, tap , compose your > Reply all. Forwarding Gmail Messages: With the Gmail message open, tap recipient and an additional message, and tap Send > Forward, enter a Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list. 1. Tap > Google > Gmail The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap labels. > Change 3. Tap a label for the thread. The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again. 1. Tap > Google > Gmail The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Archive The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the inbox. 1. Tap Messaging > Google > Gmail 62 The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Mute. The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox. 1. Tap > Google > Gmail The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1. Tap > Google > Gmail The inbox opens. 2. Tap 3. Enter your search text and tap The search results appear. Tap a message or thread from the list to display it. Report Spam or Phishing Gmail You can report spam Gmail messages from your phone’s Gmail inbox. 1. Tap > Google > Gmail The inbox opens. 2. Touch and hold a conversation thread to add a checkmark to it, and then tap > Report spam. The selected message is reported as spam Gmail. Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Account & sync menu. 1. Tap > Settings > General tab > Accounts & sync > ADD ACCOUNT. 2. Tap Google, and then tap Enter your email. Messaging 63 3. Enter your Gmail username and password, and then tap NEXT. 4. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Sync now. 5. Tap Finish setup. You are signed in to your Google Account, and you can access both of your Gmail accounts from the Gmail app. Note: You can also sign up for a new Gmail account from the Settings menu. In step 2 above, tap Or create a new account and follow the prompts. Switching between Gmail Accounts If you have more than one Gmail account set up, you can switch between them in the Gmail app. 1. Tap > Google > Gmail The inbox opens. 2. Tap 3. Tap the account you want to view from the list at the top of the menu. The selected account inbox is displayed. Gmail Settings You can access settings for the Gmail app and for your individual Gmail accounts from the Gmail Settings menu. 1. Tap > Google > Gmail The Primary inbox opens. 2. Tap > Settings 3. Tap General settings to access settings for all accounts, or tap an account name to configure settings for a specific Gmail account. General settings: Gmail default action, Conversation view, Swipe actions, Sender image, Reply all, Auto-fit messages, Auto advance, Confirm before deleting, Confirm before archiving, and Confirm before sending. Account settings: Inbox type, Inbox categories, Notifications, Inbox sound & vibrate, Signature, Vacation responder, Sync Gmail, Days of mail to sync, Manage labels, Download attachments, and Images. Note: Available settings are subject to change. Messaging 64 Email Use the Email application to send and receive emails from your webmail or other accounts, using POP3 or IMAP, or access your Exchange account for your corporate email needs. Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time. Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can get set up successfully. 1. Tap > Email A popup window for adding an account appears if no email account has been previously set up. 2. Follow the onscreen instructions to set up your email account. The email account is set up and you will begin receiving email. Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1. Tap > Email The email inbox opens. 2. Tap > Settings. 3. Tap Add account. 4. Follow the onscreen instructions to complete the account setup. The email account is added and you will begin receiving email for the account. Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > General tab > Accounts & sync menu. 1. Tap > Settings Yahoo or Other. > General tab > Accounts & sync > ADD ACCOUNT > Email > 2. Enter the Email address and Password for the email account and then tap NEXT. Messaging 65 Tapping NEXT prompts your phone to attempt a "regular" email setup and test the incoming and outgoing servers. If you have custom settings you need to configure, tap MANUAL SETUP and enter your settings. These may include mail type, user name, password, server, security type, etc. 3. Select your sync settings and then tap NEXT. 4. Enter an account name and a display name and tap DONE to complete setup. The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details. You should get all pertinent information for the email account, such as incoming and outgoing server settings, before you proceed. Add an Exchange Account If you synchronize your phone with your Exchange account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. Important: Before setting up a Microsoft Exchange Account, contact your company’s Exchange Server administrator for required account settings information. 1. Tap Exchange. > Settings > General tab > Accounts & sync > ADD ACCOUNT > Microsoft 2. Enter the Email address and Password for the email account and then tap MANUAL SETUP. 3. Enter the required information: Domain\username: Enter your network domain and username, separated by “\”. Password: Enter your network access password (case-sensitive). Exchange server: Enter your system’s Exchange server remote email address. Obtain this information from your company network administrator. Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires SSL encryption. Use client certificate: Tap to place a checkmark in the box, if your system requires certification. 4. Follow the onscreen prompts to configure options for the account. 5. Enter an account name and a display name and tap DONE to complete setup. Your corporate email account is set up and you will begin receiving email for the account. Messaging 66 Compose and Send Email Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to email messages. 1. Tap > Email 2. From the Inbox, tap 3. Enter the recipient’s email address in the To field. You can add as many message recipients as you want. Note: To send an additional carbon copy (Cc) or a blind carbon copy (Bcc) of the current email to other recipients, enter the recipients in the Cc or Bcc field. 4. Tap the Subject field and enter the email subject. 5. Tap the body field and compose your email. To add an attachment (such as picture, video, contact, event, audio, etc.), tap You can access the internal storage and navigate to the file you wish to attach. Tap the file you wish to attach. 6. Tap to send the email. Note: If you close the messaging window before sending it, the message will be stored in Drafts. Open Email Messages You can open and read email messages directly from the email inbox. Reading and replying to email on your phone is as simple as on your computer. 1. Tap > Email The email inbox opens. 2. Tap the message you want to view. The email message opens. 3. Tap to reply to the message. Tip: Tap the account name at the top of the screen to switch to a different email account. Tip: You can also access new email messages from the notification panel. Pull down the status bar to display the notification panel, and then tap an email notification. The email inbox will open and display the new email message. Messaging 67 Options when Reviewing Email Messages ● Resetting Mail as Unread: Tap > Select. Tap the check box on the left side of a read message and then tap MARK AS UNREAD. ● Deleting Email: Tap and then tap DELETE. > Select. Tap the check box on the left side of a message or messages Delete an Email Account You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone. 1. Tap > Email The email inbox opens. 2. Tap > Settings. 3. Tap > Remove account. 4. Select the account(s) to delete, and then tap REMOVE. 5. Tap YES to confirm. The account is deleted from your phone. Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. Tap > Email The email inbox opens. 2. Tap to select a different inbox, or tap COMBINED VIEW to see all your email inboxes at once. Refresh an Email Account Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time. 1. Tap > Settings > General tab > Accounts & sync. 2. Tap Microsoft Exchange, then select the Corporate account to reveal the account‘s synchronization settings screen. Messaging 68 3. If the option is available, place a checkmark next to each option if you want the phone to automatically synchronize. If you want to manually synchronize, tap > Sync now. Sort Email Messages 1. From the inbox, tap > Sort by. 2. Select from the options to sort email messages. Delete an Email Message 1. From the inbox, touch and hold the message you want to delete. 2. On the options menu, tap DELETE. Delete Multiple Email Messages 1. From the inbox, touch and hold each message you want to delete. 2. Tap DELETE. Microsoft Exchange Email Features Set options for your corporate Microsoft Exchange email messages, including synchronization options, flagging messages, out-of-office messages, meeting requests, and message priority. 1. Tap > Settings > General tab > Accounts & sync. 2. Tap Microsoft Exchange, then select Email Settings and tap the desired account to reveal the account’s synchronization settings screen. 3. The following settings are available. Account name: Displays the name used by the phone to track the account. Signature: To add a signature or other information to outgoing email. • Edit signature: Displays a signature. Tap this to change it. Notifications: Allows you to decide whether to notify you of new email. • Notification sound: Allows you to select the notification sound for new emails. • Vibrate: Allows you to configure vibrate options for new emails. • Vibrate Type: Allows you to select the vibration type for new emails. Auto-sync email: Allows you to automatically sync email. Sync schedule: Allows you to choose when to sync your email. Folders to sync: Select the folders you want to synchronize. Messaging 69 Email sync period: Choose how many days of email you want to sync. Message size limit: Allows you to set the size limit for messages. Advanced settings: Allows you to configure advanced email settings. 4. Tap Messaging • Message format: Select the format you want to view email messages in. • Auto-download attachments: Allows you to download attachments for new emails while connected to Wi-Fi. • Always Cc/Bcc me: Allows you to copy yourself to emails sent out. • Auto resend times: Set the number of tries to resend a failed email message. • Out of office settings: Allows you to set your out of office settings and message. • Security settings: Set digital signatures and encryption to secure email. • Calendar sync period: Allows you to set the period of time to sync with your calendar. • Corporate directory: Searches online directory for the recipient input. • Server policy: View the server policy currently applied. • Exchange server settings: Allows you to change the server settings for your account. to return to the previous screen, your changes will be saved. 70 Internet and Social Networking The following topics describe how to connect to and use the Internet on your phone, and how to access popular social networking sites such as Facebook, Twitter, Hangouts, LinkedIn, and more. Data Services General Information (4G LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone. Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly. Allow the phone some time to process your data usage request. 4G LTE The 4G enhanced LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps. To connect your phone to 4G, you need to be in an area covered by the 4G enhanced LTE network. For more information about the availability of 4G in your location, visit boostmobile.com/coverage. Note: The availability and range of the network depends on a number of factors including your distance to the base station, and infrastructure and other objects through which the signal passes. Set Your Network Options 1. Tap > Settings > Networks tab > More > Mobile networks > Network mode. 2. Select the desired option. By default, the phone will scan for the best available Boost network and will automatically connect to it. When your phone is connected via 4G, the LTE icon appears in the status bar. Note: The 4G network is self-discoverable, which means no additional steps are required for your phone to connect to it. Your User Name When you buy your phone and sign up for service, you’re automatically assigned a user name, which is typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify you to the network. Your user name is automatically programmed into your phone. You don’t have to enter it. Internet and Social Networking 71 Find Your User Name You can find your user name through your phone's device menu. Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The number of bars indicate the strength of the signal. More bars mean a better signal. Enhanced 4G LTE data service: Your phone is connected to the 4G enhanced LTE network. The rays spin when data is being transferred. 3G (data service): Your phone is connected to the 3G network. When the icon is animated, your phone is transferring or receiving data. Wi-Fi connection: Your phone is connected to a Wi-Fi network for data. Chrome Browser The Chrome mobile Web browser gives you full access to both mobile and traditional websites on the go, using data service or Wi-Fi data connections. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone. Use the Browser Launching the browser is as easy as tapping an icon. 1. Tap > Chrome The browser opens. 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address. Chrome Support ■ To find help in the Chrome browser, tap > Help & feedback. A Web page will open displaying Google help for Chrome. Internet and Social Networking 72 Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/. Add a Bookmark Bookmark favorite sites using the browser menu options. 1. Tap > Chrome The browser opens. 2. Navigate to the Web page you want to bookmark, and tap The add bookmark window opens. 3. Check or change the bookmark title, URL, etc., and then tap Save. The Web page is added to bookmarks. Bookmark Options ● Editing Bookmarks: From the browser, tap > Bookmarks, touch and hold a bookmark, tap Edit bookmark, edit the bookmark, and then tap Save. ● Deleting Bookmarks: From the browser, tap Delete bookmark. > Bookmarks, touch and hold a bookmark, tap View Browser History Use the browser menu options to view your browsing history. 1. Tap > Chrome The browser opens. 2. Tap > History. The browser history window opens. 3. Tap an entry to open the Web page. Open New Browser Tabs Use tabbed browsing to switch between websites quickly and easily. 1. Tap > Chrome The browser opens. 2. Tap > New tab. A new tab appears. Tip: To switch tabs, tap > Recent tabs. Internet and Social Networking 73 Browser Settings Customize your experience with the Internet through the browser settings menu. 1. Tap > Chrome The browser opens. 2. Tap > Settings and customize your browser settings. Your browser settings are saved. Facebook Post updates, read what your friends are up to, upload pictures and check-ins, and more with on-the-go Facebook access. Install the Facebook App on Your Phone Before you use Facebook on your phone, you must download and install the app from the Google Play store app. 1. Tap > Play Store 2. Tap the Search icon and search for "facebook". 3. Tap Facebook from the results list. 4. Tap INSTALL, and then tap ACCEPT. The app will be downloaded and installed on your phone. 5. When the download has completed, tap OPEN. Tap > Facebook Sign in to Your Facebook Account from Account Settings 1. Tap > Settings 2. Tap Facebook > Accounts & sync > ADD ACCOUNT. 3. Read the disclaimer and tap I accept to continue. 4. Enter your Facebook username and password and tap LOG IN. Your Facebook account is added to your phone. Use Facebook Once you’ve downloaded the app and signed in, you can post and read updates, upload pictures, tag locations, and more, all from your phone. Internet and Social Networking 74 1. Tap > Facebook The Facebook app launches. If this is the first time you’ve used Facebook on your phone, enter your Facebook ID and password and tap LOG IN to sign in to an existing account, or tap Sign Up for Facebook to set up a new Facebook account. 2. Tap STATUS and type an update, tap PHOTO and upload a picture from the gallery, tap CHECK IN to share your location, “Like” and comment on friends’ posts, and more. Twitter Tweet (post messages) and view other people's tweets on Twitter. Login may be required to use Twitter. For details on Twitter, visit twitter.com. Install the Twitter App on Your Phone Before you can use Twitter on your phone, you have to download and install the app from Google Play. 1. Tap > Play Store 2. Tap the Search icon and search for "twitter". 3. Tap Twitter from the results list. 4. Tap INSTALL, and then tap ACCEPT. The app will be downloaded and installed on your phone. 5. When the download has completed, tap OPEN. Tap > Twitter. Tweet on Twitter Read Twitter feeds, follow your friends, and tweet your own updates right from your phone. 1. Tap > Twitter. The Twitter app launches. If this is the first time you’ve used Twitter on your phone, tap Sign in to sign in to an existing account, or tap Create my account or Sign up a different account to set up a new Twitter account. 2. Tap the “What’s happening?” text box, type a tweet, and tap TWEET. The tweet is sent and appears on your Twitter feed. Internet and Social Networking 75 LinkedIn [content TBD] Hangouts Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also use video calling. Log in to a Google account beforehand (see Google Account). The Google Hangouts application lets you have real-time text conversations with your friends. Open the Hangouts Application ■ Tap > Google > Hangouts > Hangouts Chat with Friends 1. Tap 2. Tap to view your contacts list. > Google Tap the name of the person in your contacts list. If your friend is not yet on Hangouts, you can invite your friend via SMS. – or – Tap the text field to enter a name, email or number. 3. Enter your message. 4. Tap Internet and Social Networking 76 Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Connections Optimizer The Connections Optimizer is a tool that automatically selects the best mobile network for your phone, including "remembered" Wi-Fi networks. About Connections Optimizer The Connections Optimizer helps you manage and enhance your data experience by finding and connecting to "remembered" Wi-Fi networks on your phone. Remembered Wi-Fi networks are networks with which you have previously chosen to connect. Active Wi-Fi connections may offer improved performance and generally improve battery life while allowing you to talk on the phone and use data at the same time. The Connections Optimizer works by searching for available "remembered" Wi-Fi networks. If you do not leave your Wi-Fi antenna on all the time, you will only notice the Connections Optimizer operating at certain times of the day in a small number of locations on the network. Your Wi-Fi antenna will conserve battery by scanning for connections periodically (not continuously), and if no connection is achieved, the antennas will be turned off. You may also manually turn the antennas off during the scan period. To facilitate quality assurance and enable feature enhancements, information is collected about your battery levels, Wi-Fi and network connections and usage. No personal information is collected. Enable Connections Optimizer 1. Tap optimizer. > Settings > Networks tab > More > Mobile networks > Connections You will see a disclaimer. 2. Tap the Connections Optimizer option, read the disclaimer and, if you agree, tap I Agree to turn Connections Optimizer on. Connections Optimizer will turn on and automatically analyze your phone’s connection options. Disable Connections Optimizer 1. Tap optimizer. > Settings > Networks tab > More > Mobile networks > Connections 2. Uncheck the Connections Optimizer option. Connectivity 77 Transfer Files Between Your Phone and a Computer You can use the supplied USB connector to connect your phone directly to your computer and transfer music, pictures, and other content files. For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder. File Transfer Tips ● If you want to save data to a microSD card on your phone, make sure the microSD card is installed and active. See microSD Card. ● Avoid removing the battery or microSD card while transferring data. ● Data exchange may use the methods outlined in the following table: Method Description Media device (MTP) Transfer files between your phone and PC such as pictures, videos, and music. Send images (PTP) Transfer image files between your phone and PC. Transfer Files Between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB/charging cable. Insert the larger end of the cable into the charger/accessory port at the bottom of the phone. Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging adapter to access it. 2. When appears in the notifications area, drag the Status bar down to display the Notifications window. 3. You will see either USB connected as Media sync or as camera. The files on your phone can now be accessed via your computer. For most transfers, you'll want to use Connected as Media device (MTP). To change the option, tap it in the Notifications window to open the storage settings, and then tap the desired option from the USB PC connection window. 4. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. Connectivity 78 5. If available, select a drive (SD card for microSD card or Internal storage for internal phone storage). 6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer. 7. When you are done, disconnect your phone from your computer. The transferred files are now saved to your phone or microSD card. Wi-Fi To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes. Turn Wi-Fi On and Connect to a Wireless Network Use the Wireless & networks setting menu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi network. 1. Tap > Settings > Networks tab. 2. Tap Wi-Fi. 3. Tap the Wi-Fi switch to turn Wi-Fi on You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the switch again 4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap CONNECT. Your phone is connected to the Wi-Fi network. You will see ( ) in the Status bar. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. Entering a password is not required if an access point is not security protected. Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain closed wireless networks. Connectivity 79 Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options. 1. Tap > Settings > Networks tab. 2. Tap Wi-Fi. 3. Tap the Wi-Fi switch to turn Wi-Fi on You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the switch again 4. Tap > Advanced Wi-Fi. 5. Configure your Wi-Fi settings. Disconnect Wi-Fi You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off. 1. Tap > Settings > Networks tab. 2. Tap Wi-Fi. 3. Tap the name of the connected access point and then tap FORGET. After disconnecting from an access point, you may need to re-enter the password to reconnect. Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply via Wi-Fi, without an access point or the Internet. 1. Tap > Settings > Networks tab. 2. Tap Wi-Fi. 3. Tap the Wi-Fi switch to turn Wi-Fi on You will see the names and security settings of in-range Wi-Fi networks. 4. Tap > Advanced Wi-Fi > Wi-Fi Direct. 5. Tap a device with which to connect. If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions. 6. Accept the connection on the other device. Connectivity 80 If a connection is not accepted after a certain period, the connection request is cancelled. To stop a connection, tap the a device > OK. Hotspot Wi-Fi Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share your phone's mobile data services via Wi-Fi with other Wi-Fi enabled devices. The feature works best when used in conjunction with 4G data services (although 3G service can also be used). Important: Use of the Hotspot feature requires an additional subscription. Visit boostmobile.com to learn more. Note: Turning on Hotspot will disable your phone's connection to other Wi-Fi networks. Set Up Wi-Fi Hotspot 1. Tap > Settings > Networks tab. 2. Tap Tethering > Wi-Fi Hotspot. 3. Tap the switch to turn Wi-Fi hotspot on Wi-Fi hotspot is enabled. To disable Wi-Fi hotspot, tap the switch again Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Important: Write down the passkey (password) for this communication (shown onscreen). Connect to Wi-Fi Hotspot 1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.). 2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list. 3. Select this phone and follow your onscreen instructions to enter the passkey (provided on the WiFi Hotspot page). 4. Launch your Web browser to confirm you have an Internet connection. Tethering Use Tethering to share your device’s Internet connection with a computer that connects to your device via Wi-Fi hotspot or by Bluetooth. Important: Use of the Tethering feature requires an additional subscription. Visit boostmobile.com to learn more. 1. Tap Connectivity > Settings > Networks tab > Tethering. 81 2. Select a tethering option: Wi-Fi hotspot or Bluetooth tethering. Wi-Fi hotspot: Allows other devices to connect to your phone via Wi-Fi. Bluetooth: Pair your phone with the other device via Bluetooth. Tip: For additional support with tethering, tap Help from the tethering menu. Bluetooth ® Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet. Bluetooth Function Cautions Information may not appear correctly on connected devices depending on the transferred data. Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free features, etc. Function Description Audio output Listen to music wirelessly. Hands-free calls Call hands-free, using Bluetooth-capable hands-free devices and headsets. Data exchange Exchange data with Bluetooth devices. Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities. ● Wireless connection to all Bluetooth functions is not guaranteed for the phone. ● The phone may not connect properly depending on the other device. ● Noise may be experienced with wireless calls and hands-free calls depending on the conditions. To enable Bluetooth: 1. Tap > Settings > Networks tab. 2. Tap Bluetooth. 3. Tap the switch to turn Bluetooth on To disable Bluetooth, tap the switch again Connectivity 82 Tip: You can also turn Bluetooth on or off with the toggle menu in the Notifications window. Drag the Status bar down to display the Notifications window and then tap Bluetooth to turn Bluetooth on or off. Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals. Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply. ■ Enable the Bluetooth function on the Bluetooth devices being paired beforehand. To pair Bluetooth devices: 1. Tap > Settings > Networks tab. 2. Tap Bluetooth. Nearby devices appear in the “AVAILABLE DEVICES” list. If a target device is not detected, tap SEARCH to search again. 3. Tap a device from the “AVAILABLE DEVICES” list, and follow the onscreen instructions to pair with the device. Methods to accept a Bluetooth connection differ depending on the devices used. Unpairing from a Paired Device 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 2. Tap Unpair. The device is unpaired from your phone. To make another connection with the device, you will need to pair again. Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices. 1. Tap > Settings > Networks tab. 2. Tap Bluetooth. Paired Bluetooth devices appear in the “PAIRED DEVICES” list. 3. Tap a device from the “PAIRED DEVICES” list. Your phone connects to the paired device. Connectivity 83 The pairing and connection status is displayed below the device’s name in the Bluetooth devices section. When the device is connected to your phone, the Bluetooth paired icon is displayed in the Status bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls. Note: Due to different specifications and features of other Bluetooth-compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth-compatible devices. Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Send via Bluetooth You can send the following types of information, depending on the device you are sending to: ● Images and videos ● Calendar events ● Contacts ● Audio files In the instructions below, Contacts data is being used as an example. Sending Contacts Data via Bluetooth 1. Tap > Contacts 2. Tap a contact to send. 3. Tap > Share > Bluetooth. 4. Tap a paired device to receive the data. The contact information is sent. If you see a message to confirm, follow the onscreen instructions. Receive Information via Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music tracks, and documents such as PDFs. 1. When another device attempts to send a file to your phone via Bluetooth, you will see a request to accept the file. 2. Tap ACCEPT. The file is sent to your phone. Connectivity 84 When your phone receives a file, you will see a notification. To open the file immediately, drag the Status bar down to display the Notifications window, and then tap the notification. When you open a received file, what happens next depends on the file type: • Media files and documents are usually opened directly in a compatible application. For example, if you open a music track, it starts playing in the default music application. • For a vCalendar file, select the calendar where you want to save the event, and then tap Import. The vCalendar is added to your Calendar events. (For more information on using the Calendar, see Calendar.) • For a vCard contact file, if there are multiple vCard files on your storage card, you can choose to import one, several, or all of those contacts to your contacts list. SmartShare SmartShare allows you to receive multimedia content via LG phone and tablets. 1. While viewing the content you want to share, tap or > SmartShare. 2. Tap the device you want to share from the list. If the device is not displayed on the list, make sure that Wi-Fi, Wi-Fi Direct, or Bluetooth is turned on. Then tap RESCAN. 3. Tap Send to share the files. Enjoy Content from Nearby Devices Share media content with nearby the DLNA-compatible devices. 1. To connect nearby devices to your phone, tap the Nearby devices option on the Gallery and Music apps. Make sure that your phone and nearby devices are connected to the same Wi-Fi network and that the DLNA-compatible service on the nearby device is turned on. 2. Tap the device you wish to connect to. If the device is not listed, tap Search nearby devices. 3. After a connection is established, you can enjoy the content on your phone. Connectivity 85 Apps and Entertainment The following set of topics will explore the features that make your phone so much more than a phone, from the camera and productivity apps to music, entertainment, and more. 86 Camera and Video You can use the camera or camcorder to take and share pictures and videos. Your phone comes with a 5 megapixel camera that lets you capture sharp pictures and videos. Camera Overview The camera's viewfinder screen lets you view your subject and access camera controls and options. ● Flash to turn the flash On, Off or set it to Auto. ● Swap camera to swap between the rear camera lens and the front camera lens. ● Settings to adjust the following camera and video settings. Image/Video size: Allows you to set the resolution for your pictures and videos. For pictures, choose from 4:3, 16:9, and 1:1. For videos, choose from HD. Cheese shutter: Allows you to take pictures with voice commands. When on, just say "Cheese", "Smile", "Whiskey", "Kimchi", or "LG" to take a picture. Timer: Set your camera's timer. This is ideal if you want to be a part of the picture. Grid: Allows you to easily take pictures by displaying grid lines for easy alignment. SD card: Menu displayed if you have inserted an SD card. Set the storage location for your videos or pictures. Choose from IN (internal storage) or SD (microSD card). Note: This option will be displayed when you insert a microSD card into the phone. Help: Allows you to learn how a function works. This icon will provide you with a quick guide. Learn More About Your Phone's Camera For an overview of your phone's camera and its features, you can access more information through the phone's settings menu. 1. Tap > Camera The camera viewfinder appears. Camera and Video 87 2. Tap Settings > Help , and tap a topic to learn more. Take Pictures and Record Videos You can take high-resolution pictures using your phone’s camera. Note: If you have an SD card installed, pictures and videos can be stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG. ● File Format for Videos: File format for videos is MPEG4. Camera Cautions If the Lens Becomes Dirty: Fingerprints/smudges on the lens prevent the capturing of clear still images/videos. Wipe the lens with a soft cloth beforehand. Avoid Exposure to Direct Sunlight: Be careful not to expose the lens to direct sunlight for long periods. It may discolor the color filter and affect image colors. Flash Warning Do not shine the flash close to your eyes. Do not look directly at the flash when shining it. Do not shine the flash at other people's eyes as it may affect eyesight, etc. Take Pictures You can take high-resolution pictures using your phone’s camera. 1. Tap > Camera 2. Frame your subject on the screen. 3. Tap . Your picture will be automatically saved to the Gallery. Record Videos Record high-quality videos using your phone’s video camera. 1. Tap > Camera 2. Frame your subject on the screen. 3. Tap to start recording the video. 4. The length of the recording is displayed on the top right of the screen. Note: Tap to take pictures while recording video. Camera and Video 88 5. Tap to pause recording video. You can resume recording again tapping 6. Tap to stop recording. Your video will be automatically saved to the Gallery. Gesture Shot The Gesture shot feature allows you to take a picture with a hand gesture using the front camera. Take a Photo There are two methods for using the Gesture shot feature. ■ Raise your hand, with an open palm, until the front camera detects it and a box appears on the screen. Then close your hand into a fist to start the timer, allowing you time to get ready. – or – Raise your hand, in a clenched fist, until the front camera detects it and a box appears on the screen. Then unclench your fist to start the timer, allowing you time to get ready. Tip: Use the Interval shot feature by making a fist twice or touching and holding consecutive photos at a time. . The camera takes 4 View Pictures and Videos Using Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card or phone memory. For pictures that are on your storage card or phone memory, you can do basic editing such as rotating and cropping. You can also easily assign a picture as your contact picture or wallpaper and share pictures with your friends. View Pictures and Videos You can access and view all your stored pictures and videos from your phone’s Gallery. 1. Tap > Gallery The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. To select another album, tap Back to return to the Albums tab. 3. Tap an image to view the picture or video. Camera and Video 89 The picture opens or the video begins playing. Tap a picture or video to view it full screen. When viewing pictures and videos, you can touch and hold an image to open a selection menu and choose what to do with the picture or video. Pictures and Videos: Review Screen After capturing a picture or video, from the camera screen, tap the thumbnail image at the bottom right corner of the screen to see the item in the review screen. From there, you can access options such as save, view, send, or delete the picture or video. Pictures and Videos: Options while Viewing ● Zoom In or Out on a Picture or Video: Tap the screen twice or pinch the screen to zoom in or out on a picture or video. ● Viewing Videos: Use the onscreen controls to play, pause, or stop the video playback. After selecting an album from the Albums tab, you can browse through the pictures and videos of that album. Tap a picture or video to view it in full screen. By default, the pictures and videos in an album are displayed in grid view. Note: When viewing pictures, you can touch and hold on a picture or video to open a selection menu and choose what to do with the picture or video. Edit Pictures Whether you’re browsing pictures in filmstrip or grid view in the Gallery application, you can touch and hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more. Rotate and Save a Picture 1. Tap > Gallery The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the picture you want to rotate. 4. Tap > Rotate, then select either Rotate left or Rotate right. The picture is rotated and saved to the phone or SD card, depending on your settings. Crop a Picture 1. Tap Camera and Video > Gallery 90 The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the picture you want to crop. 4. Tap > Crop. A crop box appears on the picture. 5. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear, drag your finger inward to or outward to resize the crop box. To move the crop box to the part of the picture that you want to crop, drag the crop box to the desired size and position. 6. Tap OK to apply the changes to the picture. The cropped picture is saved in the album as a copy. The original picture remains unedited. Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook, Flickr, Picasa, and Twitter) and share videos on YouTube. You can also send them to another phone or your computer using Bluetooth. Send Pictures or Videos by Email You can send several pictures, videos, or both in an email or Gmail message. They are added as file attachments in your email. For more information about using email and Gmail, see Compose and Send Email or Create and Send a Gmail Message. 1. Tap > Gallery The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the album that contains the pictures or videos you want to share. 4. Tap the picture or video you want to share. To select multiple items, tap include. 5. Tap Share while viewing an album. Then tap all the items you want to and then on the Share via menu, tap Email or Gmail. Follow onscreen prompts to complete and send the message. Camera and Video 91 Note: If you selected Email and you have multiple email accounts, the default email account will be used. For more information about using email and Gmail, see Compose and Send Email or Create and Send a Gmail Message. Send a Picture or Video by Multimedia Message Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app. Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size. 1. Tap > Gallery The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the album that contains the pictures or videos you want to share. 4. Tap the picture or video you want to share. To select multiple items, tap include. 5. Tap Share while viewing an album. Then tap all the items you want to and then on the Share via menu, tap Messaging. Follow the onscreen prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth. 1. Tap > Gallery The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the album that contains the pictures or videos you want to share. 4. Tap the picture or video you want to share. To select multiple items, tap include. Camera and Video while viewing an album. Then tap all the items you want to 92 5. Tap Share and then on the Share via menu, tap Bluetooth. Follow the onscreen prompts to complete and send the files. For more information, see Bluetooth. Share Pictures or Videos via Additional Apps or Social Media From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such as Facebook, Google+, Hangouts, Instagram, Flickr, Picasa, and more. Available apps will vary depending on what you have installed on your phone. 1. Tap > Gallery The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the album that contains the pictures or videos you want to share. 4. Tap the picture or video you want to share. To select multiple items, tap include. 5. Tap Share while viewing an album. Then tap all the items you want to and then on the Share via menu, tap the app you want to use. 6. Follow the prompts to complete and post or share your pictures or videos. The upload is completed. For confirmation, check the status bar for the upload information. Share Videos on YouTube You can share your videos by uploading them to YouTube™. Before you do this, you must create a YouTube account and sign in to that account on your phone. 1. Tap > Gallery The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the album that contains the videos you want to share. 4. Tap the video you want to share. Camera and Video 93 To select multiple videos, tap include. 5. Tap Share while viewing an album. Then tap all the videos you want to and then on the Share via menu, tap YouTube. 6. Enter the prompted information, such as description and tags, and select a privacy option. 7. Tap Upload The upload is completed. Camera Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu. Switch Cameras Your phone lets you use different types of cameras depending on your settings and downloads. 1. Tap > Camera The camera viewfinder appears. 2. Tap The camera switches. Set Camera Functions You can configure your camera’s settings to fit any situation and event. 1. Tap > Camera The camera viewfinder appears. 2. Tap The camera settings menu opens. 3. Select your desired settings. The settings are applied. Items that can be set differ depending on the camera type in use. Camera and Video 94 Productivity The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Microsoft Exchange calendar, Google Calendar, and Outlook calendar. In order to sync with your Google calendar, you must sign in to a Google account on your phone. See Google Account. Calendar Operations ● View Today’s Calendar: From the Calendar, tap Today. ● Change Calendar View: From the Calendar, tap Day, Week, Month, Year or Agenda to change the current view. ● View Next/Previous Month (Month View): From the Calendar, flick the screen left or right. ● View Next/Previous Week (Week View): From the Calendar, flick the screen left or right. ● View Next/Previous Day (Day View): From the Calendar, flick the screen left or right. Add an Event to the Calendar Add events to your calendar directly from the Calendar application. 1. Tap > Calendar The Calendar app opens. 2. Tap The add event window opens. 3. Enter an event name, location, start date/time, end date/time, etc., and then tap SAVE. The event is added to your calendar. Selecting a Calendar ● If you have more than one calendar, select a calendar in which to add events: Productivity 95 Select your Google Account to create a Google Calendar event. If you have several Google Calendars on the Web, select one in which to add your event. • You can create multiple Google Calendars only in Google Calendar on the Web. After creating them in Google Calendar on the Web, you’ll be able to see them in the Calendar application on your phone. For more information about creating and managing multiple Google Calendars, visit the Google website: calendar.google.com. If you have synchronized your phone with an Microsoft Exchange account or Outlook on your computer, you can also select these calendars. View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap Year, Month, Week, Day, Agenda, or Agenda along the side. 1. Tap > Calendar The Calendar app opens. 2. Tap a date and then tap an event. The event details appear. In event details, tap to edit the event. In event details, tap and follow the prompts. Sync Calendars You can select which calendars you’d like to sync on your phone, along with what types of information you want to sync. 1. Tap > Calendar The Calendar app opens. 2. Tap > Calendars to display. 3. Select the desired options by adding or removing check marks from the items. The sync settings have been updated. 4. Tap to return to Calendar view, and then tap > Sync now. The selected calendars sync. Synchronize an Microsoft Exchange Calendar If you have set up a Microsoft Exchange account on your phone, you can also synchronize Microsoft Exchange calendar events on your phone. Calendar events on your Microsoft Exchange will also show in Calendar if you chose to synchronize with the Microsoft Exchange Server. Productivity 96 1. Tap > Settings To confirm your sync settings, tap the account name and make sure the Calendar box is selected. Tap 2. Tap > General tab > Accounts & sync > Microsoft Exchange. to return to the sync menu. > Sync now. Note: If Microsoft Exchange ActiveSync doesn’t appear under the Accounts heading in the Settings menu, you do not have an Exchange ActiveSync account configured on the phone. For information about adding an account, see Add an Exchange Account. Navigation Apps Your phone offers a number of location-based navigation programs to help you figure out where you are and get you where you’re going. Enable Location Services on Your Phone Before using any location-based services, you must enable your phone’s location feature. For information about setting your phone’s location options, see Location. Google Maps Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more. View Maps of Specified Places Use Google Maps to locate and map a specific address or destination. 1. Tap > Google > Maps to view videos stored in the storage. Google Maps opens. If prompted, follow the onscreen instructions to accept terms of use. 2. Tap the search bar. 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list or tap the Search icon in the keyboard. A map of the specified location opens. Scout Scout™ by Telenav is a daily personal navigator that helps you get where you’re going. It lets you see and hear turn-by-turn directions and it can provide important, personalized information about traffic and alternate routes. Productivity 97 Install the Scout App on Your Phone Before you use Scout on your phone, you may need to download and install the app from the Google Play Store app. 1. Tap > Play Store 2. Tap the Search icon and search for "scout". 3. Tap Scout GPS Navigation & Meet Up from the results list. 4. Tap INSTALL, and then tap ACCEPT. The app will be downloaded and installed on your phone. 5. When the download has completed, tap OPEN. To open the app from the home screen, tap > Scout Use Scout as Your Personal Navigator 1. Tap > Scout The Scout app will open. If prompted, accept the terms of use before continuing. 2. Follow the on-screen instructions to access, launch, and use. Google Search Search information saved on the phone and in phone applications as well as on the Internet. Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe. 1. From the Home screen, tap the Google search bar or tap > Google > Google The Search window opens. If confirmation appears, follow onscreen instructions. 2. Type your search keywords and tap Search results appear. Productivity To search by voice, tap in the search bar and speak your search terms. 98 Google Search Options ● Changing Search Information: In the search window, touch and hold search and select where to search. ● Using Google Now: Google Now automatically searches for information based on search keywords used, your current location, etc., and presents search results in the search screen. Google Now also informs users of scheduled events. > Settings > Phone To use all of Google Now’s functions, ensure that Google Location Reporting and Location History are turned on in your location settings. Tap > Settings Location > Google Location History and select your options. > General tab > Use Google Voice Search Use your voice to search instead of typing, with Google Voice Search. 1. Tap > Google > Voice Search The Voice Search window opens. 2. Speak your search terms. Search results appear. Calculator You can use the Calculator application to solve math problems. 1. Tap > Calculator 2. Enter numbers and arithmetic operators on the screen. You can long-press the results to cut, copy, and/or paste the displayed values. Tap to delete the last number or operator you entered. Touch and hold numbers repeatedly. Tap Tap to open an Options menu to view your Calculation history or change panels between Scientific/Basic calculator. Productivity to delete to clear the screen. 99 Clock Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, set a timer, and use your phone as a desk clock. Checking the Time You can check the phone any time on your phone. The current time displays in the upper right corner of the status bar. Many widgets and lock screens also display the time and provide options for how time is displayed. Set Alarms Set multiple alarms using your phone’s Clock app. 1. Tap > Clock 2. Tap an existing alarm to change its time and other attributes or tap Add alarm one. to add a new 3. Set the time of the alarm. You can change the time by scrolling up/down the hour and minute and AM/PM field or tap the hour and minutes fields to enter the time with the keyboard. 4. Tap Repeat to select the days when you want the alarm to sound. (If you don't set a repeat, the alarm will only sound on the assigned day.) 5. Tap Snooze duration to open a dialog box to set the amount of time to wait before sounding the alarm again if it is not dismissed. You can set the alarm to ring repeatedly from 5 minutes up to 1 hour. 6. Tap Alarm with vibration to have the phone vibrate, in addition to playing the ringtone. 7. Tap Alarm sound to select a ringtone for the alarm. The ringtone plays briefly when you select it. 8. Slide the button on the Alarm volume slider to the right to increase the alarm volume and to the left to decrease it. 9. Tap Auto-start app to set the application you want to automatically open when you stop the alarm. 10. Tap Puzzle lock to checkmark the setting, which requires you to wake up enough to solve a simple puzzle to dismiss the alarm. 11. Tap Memo to enter a name for the alarm. 12. When you're finished, tap SAVE. Productivity 100 Additional Clock Features Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer functions. All features are available from the clock app display. ■ Tap > Clock Timer The timer provides a countdown timer. 1. Tap > Clock > Timer tab. 2. Tap the Hour/Minute/Second sections to set the timer. 3. Tap > Settings to set the following options: Alert with vibration: Set the phone vibrate along with the alert sound. (A checkmark appears.) Alert sound: Select the alert sound. Alert volume: Set the alert volume. 4. Tap to start. Tap to reset the timer and start over. Tap to resume the timer after it's stopped. Tap to stop the timer. World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. Tap > Clock 2. Tap to add a city. > World clock tab. 3. Enter the city name in the search field and tap on the keyboard. – or – Scroll through the cities list and tap the city. 4. You can add as many cities as you want. Repeat steps 2 and 3. Productivity 101 Stopwatch The stopwatch lets you time events down to the hundredth of a second. 1. Tap > Clock 2. Tap to start stopwatch time. 3. Tap > Stopwatch tab. to stop the stopwatch. While measuring time, tap to view lap times. Capture+ The Capture+ feature allows you to create memos and capture screen shots. You can use Capture+ to easily and efficiently create memos during a call, with a saved picture or from most phone screens. 1. While viewing the screen you want to capture and create a memo on, slide the Status Bar down and tap 2. Create a memo using the following options: : Tap to undo the most recent action. : Tap to redo the most recently undone action. : Tap to add typed text to the memo. : Tap to add freehand notations to the memo. : Tap to use the eraser on the drawing you've added to the memo. : Tap to crop the memo. : Tap to save the current memo. : Tap to share the memo or change the background paper style. Note: Please use a fingertip while using the Capture+ feature. Do not use your fingernail. 3. Tap to save the current memo. 4. Tap QuickMemo+ or Gallery to select where to save the note. Discard the current Capture+: ■ Tap Productivity until you exit Capture+. 102 View the Saved Memo Your memo can be saved in the QuickMemo+ application or in the Gallery application. To view the memo saved in QuickMemo+: ■ Tap > QuickMemo+ and select the memo. To view the memo saved in your Gallery: ■ Tap > Gallery and select the Capture+ album. QuickMemo+ Use your phone’s QuickMemo+ app to save text, memos, lists, and more. 1. Tap > QuickMemo+ The memopad list appears. 2. Tap and enter your memo title and text. 3. Tap Done. The memo is saved. File Manager View files stored on your phone. 1. Tap > File Manager File Manager launches. Follow onscreen instructions for first-time use and permissions. 2. Tap the file type and then tap the file you want to open. The app opens and displays the file. Productivity 103 Entertainment and Activities The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Music You can play audio files that are stored in your phone's storage. Copy audio files from your computer onto your phone before you open the Music application. The Music Player application supports audio files in numerous formats. Google Play Music Google Play Music lets you browse, shop, and play back songs purchased from the Google Play Store app, as well as songs you have loaded to Google's server from your own music library. The music you choose is automatically stored in your Google Music library and instantly ready to play or download. ■ Tap > Google > Play Music Note: Learn more about Google Play Music at music.google.com. Music Player You can play music and set as ringtone. 1. Tap > Music 2. You can select music tracks from the following tabs: Songs: To browse through your downloaded music library. Albums: To display your music library sorted by album. Artists: To display your music library sorted by artist. Genres: To display your music library sorted by genre. 3. Tap to see the additional options. Favorites: To display your music library sorted by favorites. Playlists: To select a customized playlist you’ve created. Folders: To browse for music files using folders. 4. Once you’ve displayed a list of songs, you can browse through your available titles. To listen to a song or playlist, tap it to begin playing. Entertainment and Activities 104 Play a Song 1. Tap > Music > Songs tab. 2. Select the song you want to play. Create a Playlist 1. Tap > Music 2. Tap > Add to playlist. 3. Select the songs you want to add to the playlist and tap ADD. 4. Tap New playlist and enter a name. 5. Tap OK to save the playlist. Assign a Song as a Ringtone 1. Tap > Music > Songs tab. 2. Touch and hold a song you’d like to use as your new ringtone. A context menu is displayed. 3. Tap Set as ringtone and select Phone ringtone to set it as the default ringtone or Caller ringtones to set it as a ringtone for a specific contact. 4. Confirm the song has been successfully assigned by navigating to your phone's ringtone menu. Tip: To modify Ringtones, open the Contact entry and check the Ringtone field or tap Settings > Sound tab > Ringtone. Back Up Your Downloaded Music Files Boost Mobile recommends that you back up your downloaded music files to your computer. Although the downloaded files can only be played on your phone and on your account, backing them up to your computer lets you access the files in case your phone is misplaced. 1. Connect your phone to your PC using a USB cable. 2. Open the Notifications Panel and tap USB connected. 3. Select Media device (MTP) and use your computer to navigate to phone's Music folder. 4. Select and copy the music files to a folder on your computer’s hard drive. YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. Entertainment and Activities 105 View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account. Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone. Entertainment and Activities 106 Settings The following set of topics will cover your phone’s settings menus and options. For an overview of the settings menu, see Basic Settings. Basic Settings Tap > Settings to access your phone’s settings menu. The table below outlines the top-level settings categories. Category Description Wi-Fi Enable and set Wi-Fi options. Bluetooth Enable Bluetooth connections. Mobile data Check your phone’s Mobile data. Call Set various call settings. Share & connect Set wireless and network functions. Tethering Connect other devices to your phone's internet connection. More Set mobile networks and VPN. Sound Set ringtone, operation tones, etc. Display Set font, brightness, etc. Home screen Set wallpaper, etc. Lock screen Set your phone’s lock screen options. Language & keyboard Set language and language options. Location Set location options. Account & sync Check account, add account, etc. Accessibility Set accessibility options such as screen magnification, hearing aid compatibility, etc. 107 Shortcut key Set keys for quick action. Security Set security options. Date & time Set date and time options. Storage Get memory information, etc. Battery & power saving Set battery saver and check battery usage status, etc. Activate this device Activate the your phone. System updates Get system updates on your phone. Apps Get apps information on the phone. Default message app Set default message app. Backup & reset Set backup options, factory set, etc. About phone Get your phone information. Access Settings 1. Tap > Settings The settings menu opens. 2. Select categories and then select your settings options. Settings are made and applied. Tip: You can also access settings from the notification panel. Pull down the status bar and tap Settings 108 Networks Settings This group of settings lets you control your phone's Wi-Fi settings, Bluetooth, Tethering, VPN, Mobile networks, and more. Access Networks Settings 1. Tap > Settings 2. Tap Networks tab. 3. Set your networks options. Your networks settings are saved and applied. Wi-Fi Settings Your phone lets you take advantage of Wi-Fi hotspots for high-speed data access using available computer networks. For details on your phone‘s Wi-Fi features and settings, see Wi-Fi Settings. Bluetooth Settings Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone‘s Bluetooth settings, see Bluetooth. Mobile Data Settings You can check the current data usage, set to enable/disable mobile data, or set the mobile data limit. Turn Mobile Data On or Off 1. Tap > Settings 2. Tap the Mobile data switch > Networks tab > Mobile data. to turn it on. – or – Tap the Mobile data switch to turn it off. Call Settings Your phone's Call settings menu lets you configure options. For details on your phone's Call settings, see Call Settings. Share & Connect Your phone lets you use the wireless technology that enables data transmission between devices. Networks Settings 109 Printing The Printing menu allows you to manage your Google Cloud Print settings and print jobs. ■ Tap > Settings > Networks tab > Share & connect > Printing. Tethering Use Tethering to share your device’s Internet connection with a computer that connects to your device via Wi-Fi hotspot or by Bluetooth. Important: Use of the Tethering feature requires an additional subscription. Visit boostmobile.com to learn more. 1. Tap > Settings 2. Tap the switch > Networks tab > Tethering. to enable/disable the feature. Wi-Fi hotspot: Allows other devices to connect to your phone via Wi-Fi. Bluetooth tethering: Pair your phone with the other device via Bluetooth. Tip: For additional support with tethering, tap Help from the tethering menu. More Settings This menu allows you to personalize additional wireless feature settings. Mobile Networks This menu allows you to configure various mobile network settings. Mobile Data Allows you to enable and disable data access over the mobile network. 1. Tap > Settings > Networks tab > More > Mobile networks. 2. Tap the Mobile data checkbox to enable/disable the feature. 4G Settings Allows you to view your 4G network provider and IP address. 1. Tap > Settings > Networks tab > More > Mobile networks. 2. Tap the 4G settings to check Network operator and IP address. Network Mode Allows you to choose your preferred network mode. Networks Settings 110 1. Tap > Settings > Networks tab > More > Mobile networks > Network mode. 2. Choose from the following options: Tap LTE/CDMA to turn on the LTE/CDMA radio band. Tap CDMA to turn on the CDMA radio band. Access Point Names Allows you to manage APN information. 1. Tap > Settings > Networks tab > More. 2. Tap Mobile networks > Access point names. Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network. Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work, you may be required to enter your login credentials or install security certificates before you can connect to your company’s local network. You can get this information from your network administrator. Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, follow the instructions below. 1. Tap > Settings > General tab > Security. 2. Tap Certificate management > Install from storage for desired certificates. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Add a VPN Connection Use the Wireless & networks settings menu to add a VPN connection to your phone. 1. Tap > Settings > Networks tab > More > VPN. 2. Tap Basic VPN or LG VPN. Note: A screen lock is required to configure a VPN. 3. Configure the settings according to the security details you have obtained from your network administrator. Networks Settings 111 4. When finished, tap SAVE. The VPN is then added to the VPNs section of the VPN settings screen. Connect to or Disconnect From a VPN Once you have set up a VPN connection, use the Wireless networks settings menu to connect to or disconnect from the VPN. Connect to a VPN 1. Tap > Settings > Networks tab > More > VPN. 2. In the VPNs section, tap the VPN that you want to connect to. 3. When prompted, enter your login credentials, and then tap Connect. When you are connected, the VPN connected icon appears in the notification area of the Status bar. 4. Open the web browser to access resources such as intranet sites on your corporate network. Disconnect From a VPN 1. Drag the Status bar down to open the Notification panel. 2. Tap the VPN connection, and then tap Disconnect VPN to disconnect. Networks Settings 112 Sound Settings In the Sound settings menu, you can configure call and notification ringtones, audio volume, as well as some related settings. Access Sound Settings 1. Tap > Settings 2. Tap Sound tab. 3. Set your sound options. Your sound settings are saved and applied. Sound Profile Set your phone's sound profile. 1. Tap > Settings > Sound tab. 2. Tap Sound profile. 3. Tap one of the two options. Volume Adjust your phone's volume settings to suit your needs and your environment. 1. Tap > Settings > Sound tab. 2. Tap Volume. 3. Adjust each volume level. Ringtone: Changes the volume of your call ringtones (if applicable). Notification sound: Allows you to set this volume level. This is the volume of the ringtone when you receive a notification. Touch feedback & system: Changes the volume for feedback taps and system notifications. Music, video, games & other media: Changes the volume of your music, videos and other media. 4. Tap OK. Sound Settings 113 Tip: You can adjust the ringer volume on the Home screen or Applications screen, or almost any screen by using the Volume Buttons on the back of your phone. In other applications such as Music, YouTube, spoken directions, and other audio, the Volume Buttons control the volume of the application. Ringtone The phone ringtones alert you of incoming calls. To select a ringtone for voice calls: 1. Tap > Settings > Sound tab. 2. Tap Ringtone. 3. Tap a ringtone to select it and to hear it. If you want to set the ringtone, tap OK. If not, select another ringtone or tap CANCEL. To use a song as a ringtone: 1. Tap > Settings > Sound tab. 2. Tap Ringtone. 3. Tap and tap a song. For details about using the Music Player application, see Music. Sound with Vibration Allows you to set the phone to vibrate accompanying the ringtone. 1. Tap > Settings > Sound tab. 2. Tap the Sound with vibration checkbox to turn on the feature. (A checkmark will appear.) Vibrate Type Allows you to set a vibrate type for incoming calls, incoming messages and email, alarms, and calendar events. 1. Tap > Settings > Sound tab. 2. Tap Vibrate type. Note: Vibrate type can only be selected when Vibrate only is selected as the sound profile or Sound with vibration option is checked in the Sound screen. 3. Set each vibrate type to the desired option. 4. Tap OK. Sound Settings 114 Interruptions Allows you to set a schedule when to prevent interruptions from notifications. You can set to allow certain features to interrupt when Priority only is set. 1. Tap > Settings > Sound tab. 2. Tap Interruptions. 3. Set the desired options as needed. Lock Screen Allows you to choose if you want to show or hide notifications on the lock screen. 1. Tap > Settings > Sound tab. 2. Tap Lock screen. 3. Tap the desired option. Apps Allows you to prevent apps from displaying notifications or set apps to show notifications with priority when Do not disturb is set to Priority only. 1. Tap > Settings > Sound tab. 2. Tap Apps. 3. Tap the desired apps. 4. Choose None to show no notifications from the app or choose Priority to show notifications with priority on top of others and when Do not disturb set to Priority only. More Settings This menu allows you to adjust additional sound settings. Notification Sound When you receive a notification such as the arrival of new messages, calendar events, or alarms, the phone sounds a ringtone. 1. Tap > Settings > Sound tab. 2. Tap More > Notification sound. 3. Tap a sound to select it and to hear it. If you want to set the sound, tap OK. If not, select another sound or tap CANCEL. Sound Settings 115 Vibrate on Tap Vibrate when tapping the Home touch buttons and during other UI interactions. 1. Tap > Settings > Sound tab. 2. Tap More > Vibrate on tap. 3. Tap the checkbox to turn on the feature. (A checkmark will appear.) Sound Effects This menu lets you select whether you hear tones when touching numbers on the dialpad, selecting onscreen options, and more. 1. Tap > Settings > Sound tab. 2. Tap More > Sound effects. 3. Tap the checkbox next to a desired option to enable or disable the feature. (A checkmark will appear.) Message/Call Voice Notifications To read out the incoming call and the message event automatically. 1. Tap > Settings > Sound tab. 2. Tap More > Message/call voice notifications. 3. Tap Sound Settings to turn the feature on and set the desired options. 116 Display Settings Adjusting your phone's display settings not only helps you see what you want, it can also help increase battery life. Access Display Settings 1. Tap > Settings 2. Tap Display tab. 3. Set your display options. Your display settings are saved and applied. Home Screen Configure your phone's home screen settings. Select Home Choose the desired Home theme. 1. Tap > Settings > Display tab. 2. Tap Home screen > Select Home. 3. Choose Home (standard Android layout) or EasyHome (simplified version for users less familiar with Android navigation). Theme Choose the desired theme. 1. Tap > Settings > Display tab. 2. Tap Home screen > Theme. Wallpaper Choose the desired wallpaper for the Home screen. 1. Tap > Settings > Display tab. 2. Tap Home screen > Wallpaper. 3. Choose a location and select the desired wallpaper. 4. Tap OK, SET WALLPAPER or APPLY to set it as the wallpaper. Display Settings 117 Screen Swipe Effect Choose the desired type of effect to display when you swipe from one Home screen canvas to the next. 1. Tap > Settings > Display tab. 2. Tap Home screen > Screen swipe effect. 3. Tap the desired effect and OK. Allow Home Screen Looping Displays the first screen after the last screen when scrolling the Home screen. 1. Tap > Settings > Display tab. 2. Tap Home screen. 3. Tap the Allow Home screen looping checkbox. (A checkmark will appear.) Help Allows you to view help tips for the Home screen. Lock Screen Lock screen menu lets you configure screen lock options. Select Screen Lock You can increase your phone's security by setting up a knock-code, pattern, PIN, or Password. When these features are enabled, draw the correct unlock pattern, enter the PIN, or enter the password on the screen to unlock and regain access to the phone. 1. Tap > Settings > Display tab. 2. Tap Lock screen > Select screen lock. 3. Select the desired screen lock option from the following options. None: No screen lock set. Swipe: Swipe any part of the screen to unlock the screen. Knock Code: The Knock Code feature allows you to create your own unlock code using a combination of knocks on the screen. You can access the Home screen directly when the screen is off by tapping the same sequence on the screen. Pattern: Opens a set of screens that guide you through drawing a screen unlock pattern. It's recommended that you enter backup PIN as well in case that you might lost the pattern. Then, you can set vibrate on touch or whether to make the pattern visible. Display Settings 118 PIN: Enter a numeric PIN to unlock screen. Password: Enter a password to unlock screen. From then on, any time you wish to turn the phone on or unlock the screen, you must draw your unlock pattern or enter the PIN or password to unlock the screen. Note: You have five opportunities to enter your unlock Pattern, PIN or Password. If you've entered wrong information five times in a row, you must wait 30 seconds before you can attempt again. Note: When using Knock Code, failing to enter the correct sequence 5 times will display an outlined grid box to allow you precise entry. If you fail 1 more time, the backup PIN or Google account sign-in is required. If you‘ve set up a Google Account on the phone, tap the Forgot pattern? button. You will be able to unlock the phone with your Google Account username and password or entering you Backup PIN. Smart Lock Allows you to set when to automatically unlock the phone. 1. Tap > Settings > Display tab. 2. Tap Lock screen > Smart Lock. Note: If you use this function, set a screen lock first. Screen Swipe Effect Choose the desired screen swipe effect when you swipe the screen. 1. Tap > Settings > Display tab. 2. Tap Lock screen > Screen swipe effect. 3. Tap Hula hoop, Circle mosaic, Light particle, Vector circle, or Soda. Wallpaper Select the wallpaper to display for your lock screen. 1. Tap > Settings > Display tab. 2. Tap Lock screen > Wallpaper. 3. Select Gallery or Wallpaper gallery. 4. Select the desired wallpaper and tap OK or SET WALLPAPER. Shortcuts Allows you to choose the shortcuts available on the lock screen. Display Settings 119 1. Tap > Settings > Display tab. 2. Tap Lock screen > Shortcuts. 3. Tap a shortcut and select the desired app. You can also select Delete shortcut so that no icon is displayed. 4. Tap SAVE. Contact Info for Lost Phone Select whether to display the owner information on the lock screen and customize the owner information. 1. Tap > Settings > Display tab. 2. Tap Lock screen. 3. Tap Contact info for lost phone, then tap the Always on Lock screen checkbox to show owner information on the lock screen. (A checkmark will appear.) 4. Enter the desired information in the field provided and tap SAVE. Lock Timer Choose the amount of time before the screen automatically locks after the screen has timed-out. 1. Tap > Settings > Display tab. 2. Tap Lock screen > Lock timer. 3. Tap the desired time. Power Button Instantly Locks Allows you to instantly lock the screen when you press the Power/Lock Button 1. Tap > Settings > Display tab. 2. Tap Lock screen. 3. Tap the Power button instantly locks checkbox to turn on the feature. (A checkmark will appear.) Home Touch Buttons Configure options for your home touch buttons. To select the combination of your home touch buttons: 1. Tap Display Settings > Settings > Display tab. 120 2. Tap Home touch buttons > Button combination. 3. Drag the icons to rearrange the Home touch buttons. To select the color of your home touch buttons: 1. Tap > Settings > Display tab. 2. Tap Home touch buttons > Color. 3. Tap the desired color theme from the list. Font Type Choose the desired font type. 1. Tap > Settings > Display tab. 2. Tap Font type. 3. Tap a desired font type. Font Size Choose the desired font size. 1. Tap > Settings > Display tab. 2. Tap Font size. 3. Tap a desired font size. Brightness Adjust your screen’s contrast (brightness) to suit your surroundings. 1. Tap > Settings > Display tab. 2. Scroll down to Brightness and use the slider to set the brightness level. Tip: For the best battery performance, use the dimmer levels. You can also set Night brightness to set brightness to 0% automatically between 12:00 AM and 6:00 AM. Auto-Rotate Screen Choose whether the phone automatically switches the orientation of the screen as you turn it sideways or even upside down. 1. Tap Display Settings > Settings > Display tab. 121 2. Tap the Auto-rotate screen checkbox to automatically rotate the screen. (A checkmark will appear.) – or – To disable the auto-rotate feature, tap the Auto-rotate screen checkbox again so that the checkmark is removed. Note: Some applications on your phone do not support the Auto-rotate feature. Screen Timeout Select how long the display screen remains backlit after you touch the screen or press a key before the screen darkens. 1. Tap > Settings > Display tab. 2. Tap Screen timeout. 3. Select 15 sec, 30 sec, 1 min, 2 min, 5 min, 10 min, 15 min, or Keep screen turned on. Note: Long backlight settings reduce the battery’s talk and standby times. For the best battery performance, use the shortest convenient timeout. More Settings The More settings menu allows you to adjust additional display settings. Daydream Screensaver will be on when the phone is sleeping while docked and/or charging. 1. Tap > Settings > Display tab > More. 2. Tap Daydream. 3. Tap the feature you want to use and configure it. 4. To activate the daydream feature, tap the Daydream switch Motion sensor calibration Improve the accuracy of the tilt and speed of the sensor. Display Settings 122 General Settings This group of settings lets you configure general settings such as accounts & sync, cloud, location, etc. Access General Settings 1. Tap > Settings 2. Tap General tab. 3. Set your general options. Your general settings are saved and applied. Language & keyboard Your phone's Language & keyboard settings let you select a language for the devices screens and menus, as well as manage a personal user dictionary. The keyboard settings let you select a preferred input method, control keyboard settings, and more. Language You can choose to display your device's on-screen menus in multiple languages. 1. Tap > Settings > General tab > Language & keyboard > Language. 2. Select a language from the list. Spelling Correction Allows spelling correction when using the on-screen keyboard. Keyboard & Input Methods Shows the current keyboard type and the available input methods. Tap the options configure each keyboard’s settings. Voice Search Tap to configure the Voice Search settings. Text-to-Speech Output Tap to set the preferred engine or general settings for text-to-speech output. Pointer Speed Adjust the pointer speed. General Settings 123 Reverse buttons Reverse the mouse buttons to use the primary button on the right side. Location Allows you to turn on location service. Your phone determines your approximate location using GPS, WiFi and mobile networks. ■ Tap > Settings > General tab > Location. Mode – Set the location mode as High accuracy (GPS and networks), Battery saving (Networks only), or Device sensors only (GPS only). Accounts & Sync Use the Accounts & sync settings menu to add, remove, and manage your Google and other supported accounts. You also use these settings to control how and whether all applications send, receive, and sync data on their own schedules and whether all applications can synchronize user data automatically. Gmail, Calendar, and other applications may also have their own settings to control how they synchronize data; see the sections on those applications for details. 1. Tap > Settings > General tab. 2. Tap Accounts & sync. Tap ADD ACCOUNT to add new account. Tap Auto-sync data to automatically sync your account data. Accessibility Use the Accessibility settings to configure any accessibility plug-ins you have installed on your phone. Note: Requires additional plug-ins to become selectable. Vision The Vision setting allows you to configure the visual options. 1. Tap > Settings > General tab > Accessibility > Vision. 2. Set the following options: TalkBack: Tap the TalkBack switch to turn it on. Tap Settings at the bottom of the screen to adjust the TalkBack settings. When TalkBack is turned on, the touchscreen settings require the user to first tap an item they wish to select, and then double tap the item again in order to access this feature. Message/call voice notifications: Use automatic spoken alerts for incoming calls and messages. General Settings 124 Screen shade: Set to 0% brightness of device for saving power and low vision. Font size: Checkmark to increase the size of the text. Touch zoom: Zoom in or out by triple tapping the screen. Screen color inversion: Checkmark to invert the colors of the screen and content. Screen color adjustment: Set the color contrast for better screen viewing. Tap the Color adjustment switch at the top right corner of the screen to turn it on. Then, tap the screen and drag across the screen in any direction until you see the color contrast you want to use. Screen color filter: Set the color filter for better screen viewing. Tap the Screen color filter switch at the top right corner of the screen to turn it on. Power key ends call: Checkmark so that you can end voice calls by pressing the Power/Lock Button. When this option is enabled, pressing the Power/Lock Button during a call does not lock the screen. Hearing The Hearing setting allows you to configure hearing options. 1. Tap > Settings > General tab > Accessibility > Hearing. 2. Set the following options as you want. Captions: Customize caption settings for those with hearing impairments. Flash alerts: The flash will blink for incoming calls and notifications. Turn off all sounds: Activate to turn off all sounds. Audio type: Checkmark to change the sound to Mono or Stereo. Sound balance: To manually adjust the sound direction. Motor & Cognition The Motor & cognition setting allows you to configure physical and motor options. 1. Tap > Settings > General tab > Accessibility > Motor & cognition. 2. Set the following options as you want. Touch feedback time: Allows you to set the touch and hold delay (short, medium, or long). Touch assistant: Provide a touch board with easy use for general buttons or gestures to access in short. Tap the Touch assistant icon to access the Power Button, Home Button, Volume down Button, Volume up Button, and the Next button (Screen capture, Accessibility, Pinch) button. General Settings 125 Screen timeout: Set the desired screen timeout. Touch control areas: Limit touch control to selected areas of the screen. Press the Volume Down Button and Home Key at the same time to activate and deactivate this feature. General The System setting allows you to configure system options. 1. Tap > Settings > General tab > Accessibility. 2. Set the following options as you want. Accessibility features shortcut: Sets quick, easy access to selected features when you triple-tap the Home Key Persistent notification: Tap the switch to turn it on. Alerts sound repeatedly when there are unread notifications for certain apps. Auto-rotate screen: Checkmark to allow the device to rotate the screen depending on the device orientation (portrait or landscape). Services The Services setting allows you to configure the service option. 1. Tap > Settings > General tab > Accessibility. 2. Tap Switch Access to control your device using configurable key combinations. Shortcut Key The Shortcut Key provides quick access to apps by pressing and holding the Volume Buttons when the screen is off or locked. Capture+: Press and hold the Volume Up Button twice. Camera: Press and hold the Volume Down Button twice. ■ Tap > Settings > General tab > Shortcut key. Security Use the Security settings to help secure your phone and its data. ■ Tap > Settings > General tab > Security. Content lock Select lock types to lock files in the QuickMemo+ app. General Settings 126 Encrypt Phone Opens a screen that encrypts data on the phone for security. You will be required to enter a PIN or password to decrypt your phone each time you power it on. Encrypt SD Card Storage Encrypt SD card storage and keep data unavailable for other devices. Password Typing Visible Checkmark to briefly show each character of passwords as you enter them so that you can see what you enter. Phone Administrators Allows you to view or deactivate device administrators. Unknown Sources Allows installation of non-Play Store applications. Verify Apps Disallow or warn before installation of apps that may cause harm. Storage Type Displays the storage type for credentials. Certificate Management Allows you to manage the certificate. ● Trusted Credentials Checkmark to allow applications to access your phone’s encrypted store of secure certificates and related passwords and other credentials. You use credential storage to establish some kinds of VPN and Wi-Fi connections. If you have not set a password for the secure credential storage, this setting is dimmed. ● Install from Storage Touch to install a secure certificate from storage. ● Clear Credentials Deletes all secure certificates and related credentials and erases the secure storage's own password, after prompting you to confirm that you want to do this. Trust Agents View or deactivate Trust agents. General Settings 127 Screen Pin This feature allows you to lock your device so that the current user can only access the pinned app. This is useful for users with children. App Usage Access Allows you to set to access App usage. Date & Time Set your preferences for how the date and time is displayed. You can also select a time zone. ■ Tap > Settings > General tab > Date & time. Storage The Storage menu lets you monitor the used and available internal memory and SD card (if available). you can also mount/unmount the SD card and erase its contents. ■ Tap > Settings > General tab > Storage. Battery & Power saving The Battery menu lets you show any battery information and configure options. 1. Tap > Settings > General tab. 2. Tap Battery & power saving. Tap Battery usage to display the apps that use the most battery power. Tap Battery percentage on status bar to display the battery percentage indicator on the Status Bar. Tap Battery saver to set the Battery saver feature on or off and select which functions are changed when the feature is activated. Tap Help to view tips about the Battery saver feature. Activate This Device Follow the onscreen instructions to activate your phone. 1. Tap > Settings > General tab > Activate this device. 2. Follow the on-screen instructions. General Settings 128 System Updates From time to time, updates may become available for your phone. You can download and apply updates through the Settings menu. ■ Tap > Settings > General tab > System updates. Apps The Apps menu lets you view details about the applications installed on your phone, manage their data, force them to stop, and set whether you want to permit installation of applications that you obtain from websites and email. To view details about your applications: 1. Tap > Settings > General tab > Apps. 2. Tap the DOWNLOADED, ON SD CARD, RUNNING or ALL tab to view your apps. 3. Tap the desired app to view its information. To force applications to stop: 1. Tap > Settings > General tab > Apps. 2. Tap the RUNNING tab. 3. Find the application to force stop and tap the application. 4. Tap Stop. 5. Read the disclaimer and tap YES. To uninstall a downloaded application: 1. Tap > Settings > General tab > Apps. 2. Tap the DOWNLOADED tab. 3. Find the application you want to uninstall and tap it. 4. Tap Uninstall. 5. Read the disclaimer and tap OK. Default Message App Set your default messaging app as desired. 1. Tap > Settings > General tab. 2. Tap Default message app. General Settings 129 3. Tap the desired option. Backup & Reset The privacy settings on your device allow you to back-up your data, automatically restore data, and erase all the data on your phone. ■ Tap > Settings > General tab > Backup & reset. LG Backup Backs up all information on the device and restores it in the event of data loss or replacement. Back Up My Data Allows you to back up app data, Wi-Fi passwords, and other settings to Google servers. Backup Account Allows you to choose an account to use to back up data. Automatic Restore When reinstalling an app, enabling this option restores backed up settings and data. Factory Data Reset Resetting the phone restores all the factory defaults, including personal data from phone storage, information about your Google Account, any other accounts, your system and application settings, and any downloaded applications. After resetting the phone, the next time you turn on the phone, you‘re prompted to reenter the same kind of information as when you first started the phone. See Activation and Service. 1. Tap > Settings > General tab > Backup & reset. 2. If you are certain that you would like to restore all factory settings, tap Factory data reset. 3. Tap RESET PHONE. 4. Enter your unlock sequence if you have configured one, then tap Delete all and OK to confirm. About Phone The About Phone menu displays information such as the network, battery, hardware, and software. 1. Tap > Settings > General tab > About phone. 2. Tap the desired menu. General Settings 130 Getting Help The following set of topics will cover troubleshooting tips, phone specifications, and how to contact [Sprint, Boost, Virgin Mobile, etc.] and manage your wireless service. 131 For Assistance The following topics address areas of support for your device, such as account information. Boost Account Information and Help Find out about managing your account online and on your phone, buying additional minutes for your plan, and getting help. For more information about your Boost Mobile account, as well as other Boost Mobile services, visit us at: boostmobile.com. Manage Your Account Access information about your account. You can: ● Check your minutes. ● Re-Boost (add money to your account). ● Change plans. ● And more. ® From Your Phone Access account information and other self-service tools from BoostZone. ■ Tap > Boost Zone You can also dial directly for access to certain information: ● Dial (#BAL) to check account balance. ● Dial (#ADD) to make a payment. ● Dial to launch BoostZone or call Boost Customer Care (depending on your Settings) to get answers to other questions. From Your Computer ■ Visit boostmobile.com, click My Account, and log in with your wireless phone number and account PIN. From Any Other Phone ■ Boost Customer Care: 1-888-BOOST-4U (1-888-266-7848). For Assistance 132 Re-Boost Boost Mobile makes it easy to add money to your account. You decide exactly how and where you want to pay. Keep your account active by using your phone and adding money to your account. Pay with Cash Find an Authorized Re-Boost Retailer near you. Pick up a Re-Boost Card or recharge for as low as $10 at the register, where available. Pay Anytime with a Credit/Debit Card Dial #ADD ( ) to add money from your phone or visit My Account at boostmobile.com to do it online. Securely register your credit/debit card with Boost for more convenient one-time payments or to set up easy Auto Re-Boost payments. Set Up Worry-Free Payments with Auto Re-BoostsSM It‘s the easiest way to make sure your account stays on and active. Use a credit card, debit card or bank account—whatever‘s best for you. Visit boostmobile.com/reboost/ to get the details on all your Re-Boost options. Anti-Theft Guide You can set up your device to prevent other people from using it if it’s been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device. All you need to make sure your device is protected is: ● Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device can’t be erased using the Settings menu unless your screen is unlocked. ● Add your Google account on your device: If your device is wiped but you have your Google account on it, the device can’t finish the setup process until your Google account information is entered again. After your device is protected, you’ll need to either unlock your screen or enter your Google account password if you need to do a factory reset. This ensures that you or someone you trust is doing the reset. Note: Do not forget your Google account and password you had added to your device prior to performing a factory reset. If you can’t provide the account information during the setup process, you won’t be able to use the device at all after performing the factory reset. For Assistance 133 Copyright Information ©2015 Boost Worldwide All rights reserved. Other marks are the property of their respective owners. ® LG and the LG logo are registered trademarks of LG Corp. LG LS450 trademark of LG Corp. Wi-Fi and ® the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide. Google is a trademark of Google Inc. microSD™ is a trademark of SanDisk. Other trademarks and trade names are those of their respective owners. Unless otherwise specified herein, all accessories referenced herein are sold separately. All features, functionality, and other product specifications are subject to change. Screen shots are simulated and subject to change. Note: Open Source Software To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid for three (3) years from the date on which you purchased the product. For Assistance 134 Important Information for the LGLS450 Important Safety Information This booklet contains important operational and safety information that will help you safely use your phone. Failure to read and follow the information provided in this booklet may result in serious bodily injury, death, or property damage. General Precautions Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or reproductive harm. Wash hands after handling. There are several simple guidelines to operating your phone properly and maintaining safe, satisfactory service. ● To maximize performance, do not touch the bottom portion of your phone where the internal antenna is located while using the phone. ● Speak directly into the mouthpiece. ● Avoid exposing your phone and accessories to rain or liquid spills. If your phone does get wet, immediately turn the power off and remove the battery. ● Do not expose your phone to direct sunlight for extended periods of time (such as on the dashboard of a car). ● Although your phone is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending, or sitting on it. ● Any changes or modifications to your phone not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment. Note: For the best care of your device, only authorized personnel should service your phone and accessories. Failure to do so may be dangerous and void your warranty. Maintaining Safe Use of and Access to Your Phone Do Not Rely on Your Phone for Emergency Calls Mobile phones operate using radio signals, which cannot guarantee connection in all conditions. Therefore you should never rely solely upon any mobile phone for essential communication (e.g., medical emergencies). Emergency calls may not be possible on all cellular networks or when certain network services or mobile phone features are in use. Check with your local service provider for details. Using Your Phone While Driving Talking on your phone while driving (or operating the phone without a hands-free device) is prohibited in some jurisdictions. Laws vary as to specific restrictions. Remember that safety always comes first. For Assistance 135 Following Safety Guidelines To operate your phone safely and efficiently, always follow any special regulations in a given area. Turn your phone off in areas where use is forbidden or when it may cause interference or danger. Using Your Phone Near Other Electronic Devices Most modern electronic equipment is shielded from radio frequency (RF) signals. However, RF signals from wireless phones may affect inadequately shielded electronic equipment. RF signals may affect improperly installed or inadequately shielded electronic operating systems or entertainment systems in motor vehicles. Check with the manufacturer or their representative to determine if these systems are adequately shielded from external RF signals. Also check with the manufacturer regarding any equipment that has been added to your vehicle. Consult the manufacturer of any personal medical devices, such as pacemakers and hearing aids, to determine if they are adequately shielded from external RF signals. Note: Always turn off the phone in healthcare facilities, and request permission before using the phone near medical equipment. Turning Off Your Phone Before Flying Turn off your phone before boarding any aircraft. To prevent possible interference with aircraft systems, the U.S. Federal Aviation Administration (FAA) regulations require you to have permission from a crew member to use your phone while the plane is on the ground. To prevent any risk of interference, FCC regulations prohibit using your phone while the plane is in the air. Turning Off Your Phone in Dangerous Areas To avoid interfering with blasting operations, turn your phone off when in a blasting area or in other areas with signs indicating two-way radios should be turned off. Construction crews often use remote-control RF devices to set off explosives. Turn your phone off when you’re in any area that has a potentially explosive atmosphere. Although it’s rare, your phone and accessories could generate sparks. Sparks can cause an explosion or fire, resulting in bodily injury or even death. These areas are often, but not always, clearly marked. They include: ● Fueling areas such as gas stations. ● Below deck on boats. ● Fuel or chemical transfer or storage facilities. ● Areas where the air contains chemicals or particles such as grain, dust, or metal powders. ● Any other area where you would normally be advised to turn off your vehicle s engine. Note: Never transport or store flammable gas, flammable liquids, or explosives in the compartment of your vehicle that contains your phone or accessories. For Assistance 136 Restricting Children’s Access to Your Phone Your phone is not a toy. Do not allow children to play with it as they could hurt themselves and others, damage the phone or make calls that deplete your available minutes. Using Your Phone With a Hearing Aid Device Your LGLS450 has an M3/T3 rating. While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless phones, to assist hearing device users to find phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label located on the box. The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. T4 is the better/higher of the two ratings. Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference noise. The hearing aid and wireless phone rating values are then added together. A sum of 5 is considered acceptable for normal use. A sum of 6 is considered for best use. In the above example, if a hearing aid meets the M2 level rating and the wireless phone meets the M3 level rating, the sum of the two values equal M5. This should provide the hearing aid user with “normal usage” while using their hearing aid with the particular wireless phone. “Normal usage” in this context is defined as a signal quality that’s acceptable for normal operation. The M mark is intended to be synonymous with the U mark. The T mark is intended to be marks are recommended by the Alliance for Telecommunications Industries Solutions (ATIS). The U and UT marks are referenced in Section 20.19 of the FCC Rules. The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19 standard. To ensure that the Hearing Aid Compatibility rating for your phone is maintained, secondary transmitters ® such as Bluetooth and WLAN components must be disabled during a call. For information about hearing aids and digital wireless phones, visit: For Assistance 137 Wireless Phones and Hearing Aid Accessibility http://www.accesswireless.org/ Gallaudet University, RERC http://tap.gallaudet.edu/Voice/ FCC Hearing Aid Compatibility and Volume Control http://www.fcc.gov/cgb/dro/hearing.html The Hearing Aid Compatibility FCC Order http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf Hearing Loss Association of America [HLAA] http://hearingloss.org/content/telephonesandmobile-devices Note: HAC statement: This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer. Hearing aid devices may also be measured for immunity to interference noise from wireless phones and should have ratings similar to phones. Ask your hearing healthcare professional for the rating of your hearing aid. Add the rating of your hearing aid and your phone to determine probable usability: ● Any combined rating equal to or greater than six offers excellent use. ● Any combined rating equal to five is considered normal use. ● Any combined rating equal to four is considered usable. Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for “excellent use.” This is synonymous for T ratings. It is further suggested you experiment with multiple phones (even those not labeled M3/T3 or M4/T4) while in the store to find the one that works best with your hearing aid device. Should you experience interference or find the quality of service unsatisfactory after purchasing your phone, promptly return it to the store. More information about hearing aid compatibility may be found at: fcc.gov, fda.gov, and accesswireless.org. Getting the Best Hearing Device Experience With Your Phone To further minimize interference: ● Set the phone s display and keypad backlight settings to ensure the minimum time interval: 1. Tap > Settings > Display > Screen timeout. 2. Tap the minimum time interval setting. For Assistance 138 ● Position the phone so the internal antenna is farthest from your hearing aid. ● Move the phone around to find the point with least interference. Caring for the Battery Protecting Your Battery The guidelines listed below help you get the most out of your battery’s performance. ● Recently there have been some public reports of wireless phone batteries overheating, catching fire, or exploding. It appears that many, if not all, of these reports involve counterfeit or inexpensive, aftermarket-brand batteries with unknown or questionable manufacturing standards. Boost is not aware of similar problems with Boost phones resulting from the proper use of batteries and accessories approved by Boost or the manufacturer of your phone. Use only Boostapproved or manufacturer-approved batteries and accessories found at boostmobile.com or through your phone’s manufacturer. Buying the right batteries and accessories is the best way to ensure they’re genuine and safe. ● In order to avoid damage, charge the battery only in temperatures that range from 32° F to 113° F (0° C to 45° C). ● Don t use the battery charger in direct sunlight or in high humidity areas, such as the bathroom. ● Never dispose of the battery by incineration. ● Keep the metal contacts on top of the battery clean. ● Don t attempt to disassemble or short-circuit the battery. ● The battery may need recharging if it has not been used for a long period of time. ● It s best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing. ● Don t store the battery in high temperature areas for long periods of time. It s best to follow these storage rules: Less than one month: -4° F to 140° F (-20° C to 60° C) More than one month: -4° F to 113° F (-20° C to 45° C) ● Do not disassemble or open crush, bend or deform, puncture or shred. ● Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. ● Only use the battery for the system for which it is specified. For Assistance 139 ● Only use the battery with a charging system that has been qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE1725. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard. ● Do not short circuit a battery or allow metallic conductive objects to contact battery terminals. ● Replace the battery only with another battery that has been qualified with the system per this standard, IEEE-Std-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. Only authorized service providers shall replace battery(If the battery is non-user replaceable). ● Promptly dispose of used batteries in accordance with local regulations. ● Battery usage by children should be supervised. ● Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. ● Improper battery use may result in a fire, explosion or other hazard. Battery information and care Always unplug the charger from the wall socket after the phone is fully changed to save unnecessary power consumption of the charger. Disposal of Lithium Ion (Li-Ion) Batteries Do not handle a damaged or leaking Li-Ion battery as you can be burned. For safe disposal options of your Li-Ion batteries, contact your nearest authorized service center. Special Note: Be sure to dispose of your battery properly. In some areas, the disposal of batteries in household or business trash may be prohibited. Radio Frequency (RF) Energy Understanding How Your Phone Operates Your phone is basically a radio transmitter and receiver. When it’s turned on, it receives and transmits radio frequency (RF) signals. When you use your phone, the system handling your call controls the power level. This power can range from 0.006 watt to 0.2 watt in digital mode. Knowing Radio Frequency Safety The design of your phone complies with updated NCRP standards described below. In 1991–92, the Institute of Electrical and Electronics Engineers (IEEE) and the American National Standards Institute (ANSI) joined in updating ANSI’s 1982 standard for safety levels with respect to human exposure to RF signals. More than 120 scientists, engineers and physicians from universities, government health agencies and industries developed this updated standard after reviewing the available body of research. In 1993, the Federal Communications Commission (FCC) adopted this updated standard in a regulation. In August 1996, the FCC adopted hybrid standard consisting of the existing For Assistance 140 ANSI/IEEE standard and the guidelines published by the National Council of Radiation Protection and Measurements (NCRP). Body-Worn Operation This device was tested for typical body-worn operations with the back of the phone kept 0.39 inches (1cm) between the user’s body and the back of the phone. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1cm) must be maintained between the user’s body and the back of the phone. Third-party belt-clips, holsters, and similar accessories containing metallic components may not be used. Body-worn accessories that cannot maintain 0.39 inches (1cm) separation distance between the user’s body and the back of the phone, and have not been tested for typical body-worn operations may not comply with FCC RF exposure limits and should be avoided. SAR (Specific Absorption Rate) This model phone meets the Government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government. These FCC exposure limits are derived from the recommendations of two expert organizations, the National Counsel on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientific and engineering experts drawn from industry, government, and academia after extensive reviews of the scientific literature related to the biological effects of RF energy. The exposure limit for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC requires wireless phones to comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg). The FCC exposure limit incorporates a substantial margin of safety to give additional protection to the public and to account for any variations in measurements. Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. Because the phone is designed to operate at multiple power levels to use only the power required to reach the network, in general, the closer you are to a wireless base station antenna, the lower the power output. Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. The highest SAR value for this model phone when tested for use at the ear is 0.73 W/kg and when worn on the body (body/hotspot), as described in this user’s manual, is 1.01 W/kg. While there may be differences between SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure. For Assistance 141 SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid/ after searching for FCC ID ZNFLS450. To find information that pertains to a particular model phone, this site uses the phone FCC ID number which is usually printed somewhere on the case of the phone. Sometimes it may be necessary to remove the battery pack to find the number. Once you have the FCC ID number for a particular phone, follow the instructions on the website and it should provide values for typical or maximum SAR for a particular phone. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at www.ctia.org/. * In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/ kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. FCC Notice Part 15.19 statement This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. Part 15.21 statement Change or Modifications that are not expressly approved by the manufacturer could void the user’s authority to operate the equipment. Part 15.105 statement This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ● Reorient or relocate the receiving antenna. ● Increase the separation between the equipment and receiver. ● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced radio/TV technician for help. Owner’s Record The model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. For Assistance 142 Model: LGLS450 Serial No.: Open Source Software To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid for three (3) years from the date on which you purchased the product. Anti-Theft Guide You can set up your device to prevent other people from using it if it’s been reset to factory settings without your permission. For example, if your device is lost, stolen, or wiped, only someone with your Google account or screen lock information can use the device. All you need to make sure your device is protected is: ● Set a screen lock: If your device is lost or stolen but you have a screen lock set, the device can’t be erased using the Settings menu unless your screen is unlocked. ● Add your Google account on your device: If your device is wiped but you have your Google account on it, the device can’t finish the setup process until your Google account information is entered again. After your device is protected, you’ll need to either unlock your screen or enter your Google account password if you need to do a factory reset. This ensures that you or someone you trust is doing the reset. Note: Do not forget your Google account and password you had added to your device prior to performing a factory reset. If you can’t provide the account information during the setup process, you won’t be able to use the device at all after performing the factory reset. Trademarks ● Google is a trademark of Google Inc. ● Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide. ● Wi-Fi and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. ® ® Manufacturer’s Warranty Your device has been designed to provide you with reliable, worry-free service. If for any reason you have a problem with your equipment, please refer to the manufacturer’s warranty in this section. ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY For Assistance 143 TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Manufacturer’s Warranty Warranty Laws The following laws govern warranties that arise in retail sales of consumer goods: ● The California Song-Beverly Consumer Warranty Act [CC §§1790 et seq], ● The California Uniform Commercial Code, Division Two [Com C §§2101 et seq], and ● The federal Magnuson-Moss Warranty Federal Trade Commission Improvement Act [15 USC §§2301 et seq; 16 CFR Parts 701– 703]. A typical Magnuson-Moss Act warranty is a written promise that the product is free of defects or a written promise to refund, repair, or replace defective goods. [See 15 USC §2301(6).] Remedies include damages for failing to honor a written warranty or service contract or for violating disclosure provisions. [See 15 USC §2310(d).] Except for some labeling and disclosure requirements, the federal Act does not preempt state law. [See 15 USC §2311.] 1. WHAT THIS WARRANTY COVERS: LG offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship, according to the following terms and conditions: (1) The limited warranty for the unit and enclosed accessories shall be a period of one (1) year from the date of original purchase. The remaining warranty period for the unit being repaired or replaced shall be determined by presentation of the original sales receipt for the purchase of the unit. (2) The limited warranty extends only to the original purchaser of the product and is not assignable or transferable to any subsequent purchaser / end user. (3) The limited warranty is good only to the original purchaser of the product during the warranty period as long as it is in the U.S., including Alaska, Hawaii, U.S. Territories, and all Canadian Provinces. (4) The external housing and cosmetic parts shall be free of major defects at the time of shipment and, therefore, shall not be covered under these limited warranty terms. (5) Upon request from LG, the consumer must provide information satisfactory to LG to prove the date of purchase or exchange. (6) The customer shall bear the cost of shipping the product to the Customer Service Department of LG. LG shall bear the cost of shipping the product back to the consumer after the completion of service under this limited warranty. 2. WHAT THIS WARRANTY DOES NOT COVER: (1) Defects or damage resulting from use of the product in other than its normal and customary manner. (2) Defect or damage from abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized repair, misuse, neglect, For Assistance 144 abuse, accident, alteration, improper installation, or other acts which are not the fault of LG, including damage caused by shipping, blown fuses, or spills of food or liquid. (3) Breakage or damage to antennas unless caused directly by defects in material or workmanship. (4) Alleged defects or malfunctions of the product if the Customer Service Department at LG was not notified by the consumer during the applicable limited warranty period. (5) Products which have had the serial number removed or made illegible. (6) This limited warranty is in lieu of all other warranties, express or implied either in fact or by operations of law, statutory or otherwise, including but not limited to any implied warranty of marketability merchantability or fitness for a particular use. (7) Damage resulting from use of non-LG approved accessories. (8) All plastic surfaces and all other externally exposed parts that are scratched or damaged due to normal customer use. (9) Products operated outside published maximum ratings. (10) Products used or obtained in a rental program. (11) Consumables (such as fuses). 3. WHAT LG WILL DO: LG will, at its sole option, either repair, replace or refund the purchase price of any unit that does not conform to this limited warranty. LG may choose at its option to use functionally equivalent re-conditioned, refurbished or new units or parts or any units. In addition, LG will not reinstall or back-up any data, applications or software that you have added to your device. It is therefore recommended that you backup any such data or information prior to sending the unit to LG to avoid the permanent loss of such information. 4. STATE LAW RIGHTS: No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. LG SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT. Some states do not allow the exclusive limitation of incidental or consequential damages or limitations on how long an implied warranty lasts; so these limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. 5. HOW TO GET WARRANTY SERVICE: To obtain warranty service, please call or fax to the following telephone numbers from anywhere in the continental United States: For Assistance 145 Tel. 1-800-793-8896 or Fax. 1-800-448-4026 Or visit http://www.lg.com/us/support. Correspondence may also be mailed to: LG Electronics ServiceMobile Handsets P.O. Box 240007, Huntsville, AL 35824 DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write for the location of the LG authorized service center nearest you and for the procedures for obtaining warranty claims. PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to “LG” mean LG Electronics MobileComm U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty. Agreement to Binding Arbitration and Class Action Waiver. You and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis. Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (AAA) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision. Governing Law: The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law. For Assistance 146 Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your reasonable attorneys’ fees and expenses to the extent required by applicable law. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration. Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the IMEI or MEID or Serial Number, as applicable (the IMEI or MEID or Serial Number can be found (i) on the product box; (ii) on a label on the back of the product beneath the battery, if the battery is removable; or (iii) from the settings menu via the following path: Settings > General > About phone > Status). You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above. For Assistance 147 General Terms and Conditions of Service Please note that these terms may not be the most current version. A current version of the terms is available at boostmobile.com or upon request. For further information on Boost Mobile plans, products, and services go to boostmobile.com or email Boostmobilecustomerassistance@boostmobile.com. Para solicitar esta literatura en español, por favor visitar espanol.boostmobile.com. Basic Definitions In this document: (1) “we,” “us,” “our,” and “Boost” mean Sprint Solutions, Inc., as contracting agent on behalf of the applicable Sprint affiliated entities providing the Products and Services; (2) “you,” “your,” “customer,” and “user” mean an account holder or user with us; (3) “Device” means any phone, aircard, mobile broadband device, any other device, accessory, or other product that we provide you, we sell to you, or is active on your account with us; and (4) “Service” means our offers, rate or service plans, options, wireless services, billing services, applications, programs, products, software, or Devices on your account with us. “Service(s)” also includes any ot her product or service that we offer or provide to you that references these General Terms and Conditions of Service (“Ts&Cs”). The Service Agreement These Ts&Cs are part of your service agreement with us (the “Agreement”) and constitute a contract under which we provide you Services under terms and conditions that you accept. THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION WITH A CLASS WAIVER, A REPRESENTATIVE ACTION WAIVER, AND A JURY WAIVER PROVISION. In addition to these Ts&Cs, there are several parts of the Agreement, which includes but is not limited to the following: (i) the subscriber agreement and transaction materials that you receive and accept; (ii) the plan(s) that you chose as set forth in our written services and transaction materials that we provide or refer you to during the sales transaction, including on-line and telephone transactions (if your service plan is not specifically set forth in any in-store brochure or printed materials, the requirements and terms set forth in the current written Agreement and transaction materials apply); (iii) any confirmation materials and invoices that we may provide to you; and (iv) the terms set forth in the coverage map brochures. It is important that you carefully read all of the terms of the Agreement. Additional Terms Additional terms will apply when you use certain applications, programs, Devices, and services, and these terms will be provided to you prior to your use of the items. Depending on who provides the items, the terms may come from Boost or a third party. You are subject to any terms provided by the third party, and the terms are directly between you and that third party. Boost is not responsible for these third-party items and associated terms. Our Policies Services are subject to our business policies, practices, and procedures (“Policies”). You agree to adhere to all of our Policies when you use our Services. Our Policies are subject to change at anytime with or without notice. For Assistance 148 When You Accept The Agreement You must have the legal capacity to accept the Agreement. You accept the Agreement when you do any of the following: (a) accept the Agreement through any printed, oral, or electronic statement, including on the Web by electronically marking that you have reviewed and accepted; (b) attempt to or in any way use the Services; (c) pay for the Services; or (d) open any package or start any program that says you are accepting the Agreement when doing so. If you don’t want to accept the Agreement, don’t do any of these things. Service Activation To activate the Service, you must both activate your account and establish an appropriate account balance to pay for pay-per-use charges and applicable subscription charges (defined in the “Types of Charges” section) based on the service plan you select. To establish an account balance, pay a subscription charge, or make any other appropriate payments, follow the instructions provided with the equipment; at boostmobile.com; or through Boost Customer Care. Our Right To Change The Agreement & Your Related Rights We may change any part of the Agreement at any time, including, but not limited to, rates, charges, how we calculate charges, discounts, coverage, technologies used to provide services, or your terms of Service. If you lose your eligibility for a particular rate plan or if a particular rate plan is no longer supported or available, we may change your rate plan to one for which you qualify. We will provide you notice of material changes—and we may provide you notice of non-material changes—in a manner consistent with this Agreement (see “Providing Notice To Each Other Under The Agreement” section). If a change we make to the Agreement is material and has a material adverse effect on Services under your Term Commitment, you may terminate each line of Service materially adversely affected without incurring an Early Termination Fee only if: (a) you call us within 30 days after the effective date of the change; (b) you specifically advise us that you wish to cancel Services because of a material change to the Agreement that we have made; and (c) we fail to negate the change after you notify us of your objection to it. If you do not notify us and cancel Service within 30 days of the change, an Early Termination Fee will apply if you terminate Services before the end of any applicable Term Commitment. Our Right To Suspend Or Terminate Services We can, without notice, suspend or terminate any Service at any time for any reason. For example, we can suspend or terminate any Service for the following: (a) late payment; (b) exceeding an Account Spending Limit; (c) harassing/ threatening/abusing/offending our employees or agents; (d) providing false or inaccurate information; (e) interfering with our operations; (f) using/suspicion of using Services in any manner restricted by or inconsistent with the Agreement and Policies; (g) breaching, failing to follow, or abusing the Agreement or Policies; (h) providing false, inaccurate, dated, or unverifiable identification or credit information or becoming insolvent or bankrupt; (i) modifying a Device from its manufacturer specifications (for example, rooting the device); (j) failing to use our Services for an extended period of time; (k) failing to maintain an active Device in connection with our Services; or (l) if we believe the action protects our interests, any customer’s interests, or our networks. For Assistance 149 Your Right To Change Services & When Changes Are Effective The account holder can typically change Services upon request. In some instances, changes may be conditioned on payment of an Early Termination Fee or certain other charges, or they may require a new Term Commitment. Changes to Services are usually effective at the start of the next full invoicing cycle. If the changes take place sooner, your invoice may reflect pro-rated charges for your old and new Services. We may, but are not obligated to, provide you the opportunity to authorize someone else to make changes to your Services, which will include the authority to make changes that will extend your Term Commitment. You are responsible for any changes to your Services made by a person you authorize, and those changes will be treated as modifications to this Agreement. Our Right To Suspend Or Terminate Services We can, without notice, suspend or terminate any Service at any time for any reason. For example, we can suspend or terminate any Service for the following: (a) failure to have or maintain an appropriate account balance for applicable charges; (b) harassing/threatening/abusing/offending our employees or agents; (c) providing false or inaccurate information; (d) interfering with our operations; (e) using/suspicion of using Services in any manner restricted by or inconsistent with the Agreement and Policies; (f) breaching, failing to follow, or abusing the Agreement or Policies; (g) modifying a Device from its manufacturer specifications (for example, rooting the device); or (h) if we believe the action protects our interests, any customer’s interests, or our networks. Your Right To Change Services & When Changes Are Effective The account holder can typically change Services upon request. In some instances, changes may be conditioned on payment of certain charges. The effective date of any changes will depend on our Policies, the old Services, and the requested Services. We will not credit or refund any subscription or other charges as a result of a change in Services. We may, but are not obligated to, provide you the opportunity to authorize someone else to make changes to your Services. You are responsible for any changes to your Services made by a person you authorize, and those changes will be treated as modifications to this Agreement. Restrictions On Using Services You can’t use our Services: (a) in a way that could cause damage or adversely affect any of our other customers or our reputation, networks, property, or Services; or (b) in any way prohibited by the terms of our Services, the Agreement, or our Policies. You cannot in any manner resell the Services to another party. For additional restrictions on the use of our Services, see our Acceptable Use Policy and Visitors Agreement, which are available on our website, and the detailed plan or other information on Services that we provide or refer you to during the sales transaction. Your Device, Number & Email Address We don’t manufacture any Device that we might sell to you or that is associated with our Services, and we aren’t responsible for any defects, acts, or omissions of the manufacturer. The only warranties on your Device are the limited warranties given to you by the manufacturer directly or that we pass through. Device performance may vary based on device specifications (for example, a device’s software, memory, and storage), and device performance may impact access to all of our Services. For Assistance 150 This Device is sold exclusively for use with our Service and in other coverage areas that we may make available to you. As programmed, it will not accept wireless service from another carrier. Except for any legal right you may have to port/transfer your phone number to another carrier, you have no—and cannot gain any (for example, through publication, use, etc.)—proprietary, ownership, or other rights to any phone number, identification number, email address, or other identifier that we assign to you, your Device, or your account. We’ll notify you if we decide to change or reassign them. Porting/Transferring Phone Numbers We don’t guarantee that number transfers to or from us will be successful. If you authorize another carrier to transfer a number away from us, then that is considered a request by you to us to terminate all of the Services associated with that number. Coverage; Where Your Device Will Work; Service Speeds Our coverage maps are available at our authorized retail locations or boostmobile.com. The specific network coverage you get will depend on the radio transmissions your Device can pick up and Services you’ve chosen. Our coverage maps provide high level estimates of our coverage areas when using Services outdoors under optimal conditions. Coverage isn’t available everywhere. Coverage and Service speeds are not guaranteed. Coverage is subject to change without notice. Service speeds may depend on the Service purchased. Actual speeds will vary. Estimating wireless coverage, signal strength, and Service speed is not an exact science. There are gaps in coverage within our estimated coverage areas that—along with other factors both within and beyond our control (for example, network problems, network or Internet congestion, software, signal strength, your Device, structures, buildings, weather, geography, topography, server speeds of the websites you access, actions of third parties, etc.) —may result in dropped and blocked connections, slower Service speeds, or otherwise impact the quality of Service. Services that rely on location information, such as E911 and GPS navigation, depend on your Device’s ability to acquire satellite signals (typically not available indoors) and network coverage. While your Device is receiving a software update, you may be unable to use your Device in any manner until the software update is complete. Roaming The term “roaming” typically refers to coverage on another carrier’s network that we may make available to you based on our agreements with other carriers. These agreements may change from time to time, and roaming coverage is subject to change without notice. Your ability to receive roaming coverage depends on the radio transmissions your Device can pick up and the availability of roaming coverage. We make no guarantee that roaming coverage will be available. Roaming coverage may exist both within and outside our network coverage areas. Your Device will generally indicate when you’re roaming. Depending on your Services, separate charges or limits on the amount of minutes used while roaming may apply. Certain Services may not be available or work the same when roaming (for example, data Services, voicemail, call waiting, etc.). For information on whether roaming applies, see your service plan details. About Data Services & Content Our data Services and your Device may allow you to access the Internet, text, pictures, video, games, graphics, music, email, applications, sound, and other materials (“Data Content”) or send Data Content elsewhere. Some Data Content is available from us or our vendors, while other Data Content can be accessed from others (for example, third party websites, games, ringers, applications, etc.). We make absolutely no guarantees about the Data Content that you access on your Device. Data For Assistance 151 Content may be: (1) unsuitable for children/minors; (2) unreliable or inaccurate; or (3) offensive, indecent, or objectionable. You’re solely responsible for evaluating the Data Content accessed by you or anyone through your Services. We strongly recommend that you monitor data usage by children/minors. Data Content from third parties may also harm your Device or its software. We are not responsible for any Data Content. We are not responsible for any damage caused by any Data Content that you access through your Services, that you load on your Device, or that you request that our representatives access or load on your Device. To protect our networks and Services or for other reasons, we may place restrictions on accessing certain Data Content (such as certain websites, applications, etc.); impose separate charges; limit throughput or the amount of data that you can transfer; or otherwise limit or terminate Services. If we provide you storage for Data Content that you have purchased, then we may delete the Data Content without notice or place restrictions/limits on the use of storage areas. Data Content stored on a Device, transmitted over our networks, or stored by Boost may be deleted, modified, or damaged. You may not be able to make or receive voice calls while using data Services. Data Content provided by our vendors or third parties is subject to cancellation or termination at any time without notice to you, and you may not receive a refund for any unused portion of the Data Content. Specific Terms & Restrictions On Using Data Services In addition to the rules for using all of our other Services, unless we identify the Service or Device that you have selected as specifically intended for that purpose (for example, wireless routers, Data Link, etc.), you can’t use our data Services: (1) with server devices or host computer applications, or other systems that drive continuous, heavy traffic or data sessions; (2) as a substitute or backup for private lines or frame relay connections; or (3) for any other unintended use as we determine in our sole discretion. We reserve the right to limit, suspend, or constrain any heavy, continuous data usage that adversely impacts our networks’ performance or hinders access to our networks. If your Services include Web or data access, you also can’t use your Device as a modem for computers or other equipment, unless we identify the Service or Device you have selected as specifically intended for that purpose (for example, with “phone as modem” plans, mobile broadband card plans, wireless router plans, etc.). Software License If Boost provides you software as part of the Service and there are not software license terms provided with the software (by Boost or by a third party), then Boost grants you a limited, revocable, non-exclusive, non-transferable license to use the software to access the Services for your own individual use. You will not sell, resell, transfer, copy, translate, publish, create derivative works of, make any commercial use of, modify, reverse engineer, decompile, or disassemble the software. Boost may revoke this license at any time. Fees, Activation & Miscellaneous Charges Based on our Policies, we may charge activation, prepayment, reactivation, program, or other fees to establish, change, or maintain Services. Certain transactions may also be subject to a charge (for example, convenience payment, changing phone numbers, handset upgrades, etc.). You will be provided notice of these types of fees before we complete the requested transaction. Usage Charges The types of charges that you incur will vary depending on the Service used and your service plan. You are responsible for the Services on your account and associated charges, including charges made by a person you permit to have direct or indirect access to your device even if you did not authorize its use. Charges may include, but are not limited to, prepayment for service charges; charges For Assistance 152 for additional services; and taxes, surcharges, and fees associated with your Services. For the actual usage charges applicable to your Service, see the detailed plan or other information we provide or refer you to during the sales transaction or on our website. Depending on your Services, charges for additional services may include operator and directory assistance, voicemail, call forwarding, data calls, texts, and Web access. If you (the account holder) allow end users to access or use your Device, you authorize end users to access, download, and use Services. You will generally be charged for use of Services before or at the time of use in accordance with your service plan. In certain instances, we may charge at some point after you use the Service. Rates that vary based on the time of access will be determined based on the location of the network equipment providing service and not the location of your Device or your Device’s area code (if applicable). Charges are generally deducted from your account balance (for example, pay-peruse charges, subscription charges, etc.), though in some instances you may be able to pay for certain Services through a credit card, debit card, or other payment method. If you have incurred charges or fees that were not charged prior to your account balance reaching a zero balance, we may deduct these outstanding, unpaid charges and fees from any subsequent amounts you add to your account balance. Types of Charges We typically assess the following types of charges: (1) “pay-per-use charges,” which are charges assessed each time a Service is used; (2) “subscription charges,” which are charges that allow you access to a Service or provide you a certain amount of use of a Service for a defined period of time. Subscription charges for Services end at 11:59 p.m., in the time zone in which your phone number is based, on the last day of your subscription period. Also, depending on your Service, certain types of subscription charges may be assessed automatically upon activation and automatically assessed for subsequent subscription periods; and (3) “download charges,” which are charges assessed when you download or access content, which we collect on behalf of ourselves or third-party content providers. How We Calculate Your Charges Regular Voice Calls: We round up partial minutes of use to the next full minute. Time starts when you press “Talk” or your Device connects to the network and stops when you press “End” or the network connection otherwise breaks. You’re charged for all calls that connect, even to answering machines, voicemail, or voice transcription services. You won’t be charged for unanswered calls or if you get a busy signal. For incoming calls answered, you’re charged from the time shortly before the Device starts ringing until you press “End” or the network connection otherwise breaks. You’re charged for the entire call based on the rate that applies to the time period in which the call starts. However, the types of charges actually deducted from your account balance will vary depending on your Service. Call time data displayed on your Device may be inaccurate and may not be relied upon for determining charges to your account. Call time for a single call may be limited. If the call exceeds the limit, then it may be automatically terminated. Data Usage: Depending on your Service, you may be charged for data usage. Unless we specifically tell you otherwise, data usage is measured in bytes, kilobytes, megabytes, and gigabytes—not in minutes/time. 1024 bytes equals 1 kilobyte (“KB”), 1024 KB equals 1 megabyte, and 1024 megabytes equals 1 gigabyte. Bytes are rounded up to KB, so you will be charged at least 1 KB for each data usage session (“data session”). Rounding occurs at the end of each data session and sometimes during a data session. Depending on your data Services, usage may be charged against an allowance or on a fixed price per KB, and you may be subject to limitations on the amount of data usage. If you are charged on a fixed price per KB, any fractional cents will be rounded up to the next cent. You are charged for all data directed to your Device’s Internet address, including data sessions you did not initiate and for incomplete transfers. As long as your Device is connected to our data networks, you may incur data charges. For Assistance 153 Examples of data for which you will be charged includes the size of a requested file or Data Content (game, ringer, etc.); Web page graphics (logos, pictures, banners, advertisement, etc.); additional data used in accessing, transporting, and routing the file on our network; data from partial or interrupted downloads; re-sent data; and data associated with unsuccessful attempts to reach websites or use applications. These data charges are in addition to any charges for the Data Content itself (game, ringer, etc.). Data used and charged to you will vary widely, even between identical actions or data sessions. Estimates of data usage—for example, the size of downloadable files—are not reliable predictors of actual usage. Taxes & Government Fees You agree to pay all federal, state, and local taxes, fees, and other assessments that we’re required by law to collect and remit to the government on the Services that we provide to you. These charges may change from time to time without advance notice. Surcharges You agree to pay all Boost surcharges (“Surcharges”), which may include, but are not limited to: Federal Universal Service; Regulatory and Administrative charges; gross receipts charges, and other charges. Surcharges are not taxes, and we are not required by law to assess them. They are part of our rates we choose, at our discretion, to collect from you to recover certain costs, and are kept by us. The number and type of Surcharges will be provided and may vary depending upon the location of the transaction or the primary account address of the payment method or Device and can change over time. We determine the amount for these charges, and these amounts are subject to change as are the components used to calculate these amounts. We will provide you notice of any changes to Surcharges in a manner consistent with this Agreement (see “Providing Notice To Each Other Under The Agreement” section). However, because some Surcharges are based on amounts set by the government or based on government formulas, it will not always be possible to provide advance notice of new Surcharges or changes in the amount of existing Surcharges. Information on Surcharges is provided during the sales transaction and is available on our website. Disputing Charges Any dispute to a charge that we assess you must be made in writing within 60 days of the date we deduct the charge from your account balance. You accept all charges not properly disputed within the above time period. About Account Balances To keep your account active and avoid service interruptions, you must either maintain a positive account balance at all times or pay any applicable subscription charges (depending on your service plan). Account balances are not transferable, redeemable for cash, or refundable; that is, once you make payment on your account, you are provided a credit on your account that can only be used to pay for our Services during the effective period, which varies depending on your service plan. Positive account balances are forfeited if they are not used within the effective period specified in your service plan (if you properly replenish your account balance during the effective period, the effective period restarts). If you do not use your account balance during the effective period, your account balance will expire and you will not be entitled to a refund or service credit. Your Service will be interrupted if you fail to maintain a positive account balance or timely pay applicable subscription charges for each effective period. When this service interruption occurs, you will be given a period of time (which varies depending on your service plan) to make any appropriate payments on your account. If you do not make such payments within For Assistance 154 this time period, your account will be cancelled. If your account is cancelled, you will lose any phone number, identification number, or email address associated with your account. Reactivation fees will apply if you choose to restart Service after cancellation. There may be limits over which your account balance may not exceed. See the detailed plan or other information we provide or refer you to during the sales transaction (also available at boostmobile.com) for the account status rules that apply to your Service. Switching between Service Plans Unless otherwise provided in the detailed plan or other information we provide or refer you to during the sales transaction, you may switch to any current service plan. If you switch service plans, you may not receive a refund of any portion of any previously paid service charges and you may lose all of your remaining unused minutes, messages, and data allotment. Some service plans are available only on certain phones. Check boostmobile.com for details and options. No Refunds of Re-Boost and Monthly Charges We are not responsible for, nor do we refund, lost, stolen, misused, or damaged Re-Boost cards. We do not accept returns of or provide refunds for Re-Boost cards. Please ask your retailer any questions regarding its return policy. Re-Boost cards must be applied to your account within the time specified on the card. All Re-Boost sales are final and non-refundable regardless of who uses or possesses your mobile phone or Device after you purchase services, and regardless of whether the mobile phone or Device is used with your consent or knowledge. Establishing or Replenishing Account Balances Information on how you can establish and maintain an account balance will be provided at activation and is also available at boostmobile.com or through Boost Customer Care. The replenishment methods available to you will depend on the terms of your Services. A fee may apply to certain replenishment methods. Some service plans may provide for automatic account balance replenishment through, for example, automatic billing to a credit card or debit card or automatic debit from an eligible account with a financial institution. Payment through these methods may be subject to limitations, including, but not limited to, the number of times an account may be debited or charged in a particular time period; the amount that may be debited or charged from an account; or other limitations imposed by us or the financial institution that holds the account. Protecting Our Network & Services We can take any action to: (1) protect our networks, our rights and interests, or the rights of others; or (2) optimize or improve the overall use of our networks and Services. Some of these actions may interrupt or prevent legitimate communications and usage-for example, message filtering/blocking software to prevent spam or viruses; limiting throughput; limiting access to certain websites, applications, or other Data Content; prohibitions on unintended uses (for example, use as a dedicated line, or use as a monitoring service), etc. For additional information on what we do to protect our customers, networks, Services, and equipment, see our Acceptable Use Policy and Visitors Agreement at our website. Your Privacy Our Privacy Policy is available at boostmobile.com/privacy. This policy may change from time to time, so review it with regularity and care. For Assistance 155 Call Monitoring: To ensure the quality of our Services and for other lawful purposes, we may monitor or record calls you make to us or we make to you (for example, your conversations with our customer service or sales departments). Authentication and Contact: You (the account holder) may password protect your account information by establishing a personal identification number (“PIN”). You may also set a backup security question and answer in the event you forget your PIN. You agree to protect your PIN, passwords, and other account access credentials like your backup security question from loss or disclosure. You further agree that Boost may, in our sole discretion, treat any person who presents your credentials that we deem sufficient for account access as you or an authorized user on the account for disclosure of information or changes in Service. You agree that we may contact you for Service-related reasons through the contact information that you provide, through the Services or Devices to which you subscribe, or through other available means, including text message, email, fax, recorded message, mobile, residential or business phone, or mail. CPNI: As we provide telecommunications products and Services to you (the account holder), we develop information about the quantity, technical configuration, type, location, and destination of telecommunications products and Services you use, as well as some other information found on your bill (“CPNI”). Under federal law, you have the right, and we have a duty, to protect the confidentiality of your CPNI. For example, we implement safeguards that are designed to protect your CPNI, including authentication procedures when you contact us. For some accounts with a dedicated Boost representative, we may rely on contacting your pre-established point of contact as the standard authentication measure. Third-Party Applications: If you use a thirdparty application, the application may access, collect, use, or disclose your personal information or require Boost to disclose your information—including location information (when applicable)—to the application provider or some other third party. If you access, use, or authorize third-party applications through the Services, you agree and authorize Boost to provide information related to your use of the Services or the application(s). You understand that your use of third-party applications is subject to the third party’s terms and conditions and policies, including its privacy policy. Be sure that you have reviewed and are comfortable with the third party’s policies before using its application on your device. Information on Devices: Your Device may contain sensitive or personal information (for example, pictures, videos, passwords, or stored credit card numbers). Boost is not responsible for any information on your Device, including sensitive or personal information. If possible, you should remove or otherwise safeguard any sensitive or personal information when your Device is out of your possession or control, for example, when you relinquish, exchange, return, or recycle your Device. By submitting your Device to us, you agree that our employees, contractors, or vendors may access all of the information on your Device. If you exchange, return, or recycle your Device through us, we typically attempt to erase all data on your Device, but you must remove all data from your Device before you provide it to us. Location-Enabled Services Our networks generally know the location of your Device when it is outdoors and/or turned on. By using various technologies to locate your Device, we can provide enhanced emergency 911 services and optional location-enabled services provided by us or a third party. Network coverage or environmental factors (such as structures, buildings, weather, geography, landscape, and topography) can significantly impact the ability to access your Device’s location information and use of location-enabled services. For Assistance 156 You agree that any authorized user may access, use, or authorize Boost or third-party location-enabled applications through the Services. You understand that your use of such location-enabled applications is subject to the application’s terms and conditions and policies, including its privacy policy. If you activate location-enabled services for devices used by other authorized users, you agree to inform the authorized user(s) of the terms of use for locationenabled applications and that the Device may be located. 911 Or Other Emergency Calls Public safety officials advise that when making 911 or other emergency calls, you should always be prepared to provide your location information. Unlike traditional wireline phones, depending on a number of factors (for example, whether your Device is GPS-enabled, where you are, whether local emergency service providers have upgraded their equipment, etc.), 911 operators may not know your phone number, your location, or the location of your Device. In certain circumstances, an emergency call may be routed to a state patrol dispatcher or alternative location set by local emergency service providers. Enhanced 911 service (“E911”)—where enabled by local emergency authorities—uses GPS technology to provide location information. Even when available, however, E911 does not always provide accurate location information. If your Device is indoors or for some other reason cannot acquire a satellite signal, you may not be located. Some Devices have a safety feature that prevents use of the keypad after dialing 911—you should follow voice prompts when interacting with emergency service providers employing interactive voice response systems to screen calls. If Your Device Is Lost or Stolen Call us immediately if your Device is lost or stolen because you may be responsible for usage charges before you notify us of the alleged loss or theft. A lost or stolen Device does not reduce or remove your Term Commitment. You will remain liable for any monthly recurring charges associated with the Service on your Device after you notify us of the alleged loss or theft. You agree to cooperate if we choose to investigate the matter (provide facts, sworn statements, etc.). We may not waive any applicable Early Termination Fees if you choose to terminate Services as a result of loss or theft of your Device. Disclaimer of Warranties UNLESS EXPRESSLY PROVIDED IN WRITING OTHERWISE, WE MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING (TO THE EXTENT ALLOWED BY LAW) ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE CONCERNING YOUR SERVICES (INCLUDING YOUR DEVICE AND ANY SOFTWARE OR APPLICATIONS ON YOUR DEVICE). WE DON’T PROMISE UNINTERRUPTED OR ERROR-FREE SERVICES AND DON’T AUTHORIZE ANYONE TO MAKE WARRANTIES ON OUR BEHALF. BOOST PROVIDES ALL SOFTWARE AND APPLICATIONS ON AN “AS IS” BASIS WITH ALL FAULTS, ERRORS, AND DEFECTS. You Agree That We Are Not Responsible For Certain Problems You agree that neither we nor our parent, subsidiary, or affiliate companies, nor our vendors, suppliers, or licensors are responsible for any damages, delay, interruption or other failure to perform resulting from: (a) anything done or not done by someone else; (b) providing or failing to provide Services, including, but not limited to, deficiencies or problems with a Device or network coverage (for example, dropped, blocked, interrupted Services, etc.); (c) traffic or other accidents, or any health-related claims relating to our Services; (d) Data Content or information accessed while using our Services; (e) an interruption or failure in accessing or attempting to access emergency services from a Device, including through 911, For Assistance 157 Enhanced 911 or otherwise; (f) interrupted, failed, or inaccurate location information services; (g) information or communication that is blocked by a spam filter; (h) damage to your Device or any computer or equipment connected to your Device, or damage to or loss of any information stored on your Device, computer, equipment, or Boost storage space from your use of the Services or from viruses, worms, or downloads of malicious content, materials, data, text, images, video, or audio; or (i) things beyond our control, including acts of God (for example, weather-related phenomena, fire, earthquake, hurricane, etc.), riot, strike, war, terrorism, or government orders or acts. You should implement appropriate safeguards to secure your Device, computer, or equipment and to backup your information stored on each. You Agree That Our Liability Is Limited - No Consequential Damages TO THE EXTENT ALLOWED BY LAW, OUR LIABILITY FOR MONETARY DAMAGES FOR ANY CLAIMS THAT YOU MAY HAVE AGAINST US IS LIMITED TO NO MORE THAN THE PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD. UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, PUNITIVE, MULTIPLE, OR SPECIAL DAMAGES OF ANY NATURE WHATSOEVER ARISING OUT OF OR RELATED TO PROVIDING OR FAILING TO PROVIDE SERVICES IN CONNECTION WITH A DEVICE, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND SERVICES. DISPUTE RESOLUTION AND ARBITRATION PLEASE READ THIS CAREFULLY; IT AFFECTS YOUR RIGHTS In those rare instances where your concern is not resolved to your satisfaction through calls to our customer care, you and Boost each agree to try to resolve those disputes in good faith after you provide written notice of the dispute as set forth below. If the dispute is not resolved, you and Boost agree that the dispute will be resolved through individual binding arbitration or small claims court, instead of courts of general jurisdiction. Mandatory Arbitration and Waiver of Class Action Instead of suing in court, you and Boost agree to arbitrate all Disputes (as defined below) on an individual, non-representative, basis. You agree that, by entering into this Agreement, you and Boost are waiving the right to a trial by jury or to participate in a class action or representative action. This agreement to arbitrate is intended to be broadly interpreted. In arbitration, there is no judge or jury. Instead Disputes are decided by a neutral third-party arbitrator in a more informal process than in court. In arbitration, there is limited discovery and the arbitrator’s decision is subject to limited review by courts. However, just as a court would, the arbitrator must honor the terms of the Agreement and can award damages and relief, including any attorneys’ fees authorized by law. “Disputes” shall include, but are not limited to, any claims or controversies against each other related in any way to or arising out of in any way our Services or the Agreement, including, but not limited to, coverage, Devices, billing services and practices, policies, contract practices (including enforceability), service claims, privacy, or advertising, even if the claim arises after Services have terminated. Disputes also include, but are not limited to, claims that: (a) you or an authorized or unauthorized user of the Services or Devices bring against our employees, agents, affiliates, or other representatives; (b) you bring against a third party, such as a retailer or equipment manufacturer, that are based on, relate to, or arise For Assistance 158 out of in any way our Services or the Agreement; or (c) that Boost brings against you. Disputes also include, but are not limited to, (i) claims in any way related to or arising out of any aspect of the relationship between you and Boost, whether based in contract, tort, statute, fraud, misrepresentation, advertising claims or any other legal theory; (ii) claims that arose before this Agreement or out of a prior Agreement with Boost; (iii) claims that are subject to on-going litigation where you are not a party or class member; and/or (iv) claims that arise after the termination of this Agreement. Dispute Notice and Dispute Resolution Period Before initiating an arbitration or a small claims matter, you and Boost each agree to first provide to the other a written notice (“Notice of Dispute”), which shall contain: (a) a written description of the problem and relevant documents and supporting information; and (b) a statement of the specific relief sought. A Notice of Dispute to Boost should be sent to: General Counsel; Arbitration Office; 12502 Sunrise Valley Drive, Mailstop VARESA0202-2C682; Reston, Virginia 20191. Boost will provide a Notice of Dispute to you in accordance with the “Providing Notice To Each Other Under The Agreement” section of this Agreement. Boost will assign a representative to work with you and try to resolve your Dispute to your satisfaction. You and Boost agree to make attempts to resolve the Dispute prior to commencing an arbitration or small claims action. If an agreement cannot be reached within forty-five (45) days of receipt of the Notice of Dispute, you or Boost may commence an arbitration proceeding or small claims action. Arbitration Terms, Process, Rules and Procedures (1) Unless you and Boost agree otherwise, the arbitration will be conducted by a single, neutral arbitrator and will take place in the county of the last billing address of the Service. The arbitration will be governed by either: (a) rules that we mutually agree upon; or (b) the JAMS Comprehensive Arbitration Rules & Procedures (the “JAMS Rules”), as modified by this agreement to arbitrate, including the rules about the filing, administration, discovery and arbitrator fees. The JAMS rules are available on its website at jamsadr.com. Notwithstanding any JAMS Rule to the contrary or any other provision in arbitration rules chosen, by agreement, to govern the arbitration, we each agree that all issues regarding the Dispute are delegated to the arbitrator to decide, except that only a court (and not the arbitrator) shall decide any disagreements regarding the scope and enforceability of this agreement to arbitrate. (2) The Federal Arbitration Act (“FAA”) applies to this Agreement and arbitration provision. We each agree that the FAA’s provisions—not state law—govern all questions of whether a Dispute is subject to arbitration. To the extent that this agreement to arbitrate conflicts with the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards for Procedural Fairness (the “Minimum Standards”), the Minimum Standards in that regard will apply. However, nothing in this paragraph will require or allow you or Boost to arbitrate on a class-wide, representative or consolidated basis. (3) The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. YOU AND BOOST AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A CLASS MEMBER IN ANY PUTATIVE CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Boost expressly agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. If any portion of this provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void. For Assistance 159 (4) We each are responsible for our respective costs, including our respective counsel, experts, and witnesses. Boost will pay for any filing or case management fees associated with the arbitration and the professional fees for the arbitrator’s services. (5) An arbitrator’s award will be a written statement of the disposition of each claim and will also provide a concise written statement of the essential findings and conclusions which form the basis of the award. The arbitrator’s decision and award is final and binding, with some limited court review under the FAA, and judgment on the award may be entered in any court with jurisdiction. (6) As an alternative to arbitration, we may resolve Disputes in small claims court in the county of your most recent billing address. In addition, this arbitration agreement does not prevent you from bringing your Dispute to the attention of any federal, state, or local government agency. Such agencies can, if the law allows, seek relief against Boost on your behalf. No Trial By Jury and No Class Action IF FOR ANY REASON A CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT IN ANY WAY PROCEEDS IN COURT RATHER THAN IN ARBITRATION, REGARDLESS OF WHETHER THE CLAIM IS AN ACTION, COUTERCLAIM OR ANY OTHER COURT PROCEEDING, WE EACH AGREE THAT TO THE EXTENT ALLOWED BY LAW, THERE WILL NOT BE A JURY TRIAL OR CLASS ACTION AND WE EACH UNCONDITIONALLY (1) WAIVE ANY RIGHT TO TRIAL BY JURY AND (2) WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASSWIDE BASIS, INCLUDING JOINING A CLAIM WITH THE CLAIM OF ANY OTHER PERSON OR ENTITY OR ASSERT A CLAIM IN A REPRESENTATIVE CAPACTITY ON BEHALF OF ANYONE ELSE IN ANY OTHER PROCEEDING. Indemnification You agree to indemnify, defend, and hold Boost and our subsidiaries, affiliates, parent companies, vendors, suppliers, and licensors harmless from any claims arising out of or relating to your actions, including, but not limited to, your use of the Service and any information you submit, post, transmit, or make available via the Service; failing to provide appropriate notices regarding location-enabled services (see “Location-Enabled Services” section); failure to safeguard your passwords, backup question to your shared secret question, or other account information; or violating this Agreement or any policy referenced in this Agreement, any applicable law or regulation, or the rights of any third party. Providing Notice To Each Other Under The Agreement Except as the Agreement specifically provides otherwise, you must deliver written notice to us by mail to Attn: Boost, NSSG SBU, 1084 Laurel Rd., London, KY 40744 or email to Boostmobilecustomerassistance@boostmobile.com. We will provide you notice by correspondence to your last known address in our records, to any fax number or email address you’ve provided us, by calling you on your Device or any other phone number you’ve provided us, by voice message on your Device or any other phone number you’ve provided us, or by text message on your Device. Other Important Terms Subject to federal law or unless the Agreement specifically provides otherwise, this Agreement is governed solely by the laws of the state encompassing the billing address of the Device, without regard to the conflicts of law rules of that state. If either of us waives or doesn’t enforce a requirement under this Agreement in an instance, we don’t waive our right to later enforce that requirement. Except as the Agreement specifically provides otherwise, if any part of the Agreement is held invalid or unenforceable, the rest of this Agreement remains in full force and effect. This Agreement isn’t for the benefit of any third For Assistance 160 party except our corporate parents, affiliates, subsidiaries, agents, and predecessors and successors in interest. You can’t assign the Agreement or any of your rights or duties under it, unless we agree to the assignment. We can assign the Agreement without notice. You cannot in any manner resell the Services to another party. The Agreement and the documents it incorporates make up the entire agreement between us and replaces all prior written or spoken agreements—you can’t rely on any contradictory documents or statements by sales or service representatives. The rights, obligations, and commitments in the Agreement that—by their nature—would logically continue beyond the termination of Services (for example, those relating to billing, payment, 911, dispute resolution, no class action, no jury trial) survive termination of Services. For Assistance 161 Index 4G LTE, 71 About Phone, 130 About the User Guide, 2 Accessibility, 124 Accounts & Sync, 124 Activate This Device, 128 Activation and Service, 12 Add a Bookmark, 73 Add a Contact, 50 Add a VPN Connection, 111 Add an Email Account, 65 Add an Event to the Calendar, 95 Add an Exchange Account, 66 Add Another Google (Gmail) Account, 63 Add Folders to the Home Screen, 35 Add Shortcuts to the Home Screen, 34 Add Widgets to the Home Screen, 35 Additional Clock Features, 101 Airplane Mode, 18 Answer Phone Calls, 38 Anti-Theft Guide, 133 Applications, 15 Apps, 115, 129 Apps List, 16 Archive Gmail Threads, 62 Auto-Rotate Screen, 121 Back Up Contacts, 53 Back Up Your Downloaded Music Files, 105 Backup & Reset, 130 Basic Settings, 107 Basics, 14 Battery & Power saving, 128 Battery Use, 5 Bluetooth, 82 Bluetooth Information, 82 Bluetooth Settings, 109 Boost Account Information and Help, 132 Brightness, 121 Browser Settings, 74 Calculator, 99 Calendar, 95 Call Emergency Numbers, 38 Call Forwarding, 46 Call from Call Logs, 41 Call Settings, 47, 109 Index Call Using the Phone Dialer, 37 Call Waiting, 46 Caller ID Blocking, 45 Camera Overview, 87 Camera Settings, 94 Capture Screenshots, 15 Capture+, 102 Change the Wallpaper, 34 Charge the Battery, 6 Check Received Gmail Messages, 61 Chrome Browser, 72 Clock, 100 Complete the Setup Screens, 12 Compose and Send Email, 67 Conference Calling, 46 Configure Visual Voicemail Settings, 43 Connect to a Paired Bluetooth Device, 83 Connect to or Disconnect From a VPN, 112 Connections Optimizer, 77 Contacts Screen Layout, 51 Copyright Information, 134 Create a Google Account, 21 Create and Send a Gmail Message, 60 Customize the Home Screen, 33 Data Connection Status and Indicators, 72 Data Services General Information (4G LTE and 3G Networks), 71 Date & time, 128 Default Message App, 129 Delete a Contact, 52 Delete an Email Account, 68 Delete Gmail Threads, 63 Disconnect Wi-Fi, 80 Edit a Contact, 51 Edit Pictures, 90 Email, 65 Enable the Bluetooth Feature, 82 Enter Text, 19 Extended Home Screens, 31 Facebook, 74 File Manager, 103 Find and Install an App, 23 Font Size, 121 Font Type, 121 Format microSD Card, 9 162 General Settings, 123 Gesture Shot, 89 Get Help with Google Play, 25 Gmail, 60 Gmail Settings, 64 Google Account, 21 Google Maps, 97 Google Play Music, 104 Google Play Store, 23 Google Search, 98 Google Search Options, 99 Hangouts, 76 Home Screen, 117 Home Screen and Applications (Apps) List, 14 Home Screen Basics, 30 Home Screen Layout, 30 Home Touch Buttons, 120 Hotspot, 81 Import Contacts, 52 In-Call Screen Layout and Operations, 39 Insert microSD Card, 8 Insert the Battery, 5 Install the Facebook App on Your Phone, 74 Install the Twitter App on Your Phone, 75 Interruptions, 115 Language & keyboard, 123 Launch Applications, 15 LinkedIn, 76 Listen to Multiple Voicemail Messages, 43 Location, 124 Lock and Unlock Your Screen, 25 Lock Screen, 115, 118 Manage Message Conversations, 57 Manage Your Account, 132 Manage Your Email Inbox, 68 microSD Card, 8 Microsoft Exchange Email Features, 69 Mobile Data Settings, 109 More Settings, 110, 115, 122 Music, 104 Music Player, 104 Mute Gmail Threads, 62 Nano SIM Card, 7 Navigation Apps, 97 New Messages Notification, 56 Notification Panel, 33 Open Email Messages, 67 Open New Browser Tabs, 73 Optional Calling Services, 45 Index Pair Bluetooth Devices, 83 Parts and Functions, 3 Phone Keyboard, 20 Phone Number, 18 Phone Settings Menu, 14 Place a Call from Contacts, 40 Place and Answer Calls, 37 Portrait and Landscape Screen Orientation, 15 Post a Video to YouTube, 106 Prepare Your Phone for VPN Connection, 111 QuickMemo+, 103 QWERTY Keyboard, 20 Re-Boost, 133 Receive Information via Bluetooth, 84 Record Videos, 88 Remove microSD Card, 9 Remove the Battery, 6 Report Spam or Phishing Gmail, 63 Request a Refund for a Paid App, 24 Review Visual Voicemail, 42 Ringtone, 114 Save and Resume a Draft Message, 56 Scout, 97 Screen Timeout, 122 Search Gmail Messages, 63 Security, 126 Send a Multimedia Message (MMS), 54 Send a Picture or Video by Multimedia Message, 92 Send a Text Message, 54 Send Information Using Bluetooth, 84 Send Pictures or Videos by Email, 91 Send Pictures or Videos Using Bluetooth, 92 Set Alarms, 100 Set Camera Functions, 94 Set Up an Email Account, 65 Set Up Secure Credential Storage, 111 Share & Connect, 109 Share a Contact, 52 Share Pictures and Videos, 91 Share Pictures or Videos via Additional Apps or Social Media, 93 Share Videos on YouTube, 93 Shortcut Key, 126 Sign into Your Google Account, 22 SmartShare, 85 Sound Profile, 113 Sound with Vibration, 114 Status Bar, 31 163 Status Bar and Notification Panel, 31 Storage, 128 Switch Cameras, 94 Switching between Gmail Accounts, 64 Sync Calendars, 96 Synchronize an Microsoft Exchange Calendar, 96 System Updates, 129 Take Pictures, 88 Take Pictures and Record Videos, 88 Tethering, 81, 110 Text and MMS Options, 59 Text and Multimedia Messaging, 54 Tips for Editing Text, 20 Touchscreen Keyboards, 19 Transfer Files Between Your Phone and a Computer, 78 Turn Wi-Fi On and Connect to a Wireless Network, 79 Turn Your Phone On and Off, 10 Tweet on Twitter, 75 Twitter, 75 Uninstall an App, 25 Unlock Your Screen Using the Knock Code Feature, 26 Unmount the microSD Card, 9 Update an App, 24 Update Your Phone, 26 Index Update Your Phone Software, 27 Update Your PRL, 29 Update Your Profile, 29 Use Facebook, 74 Use Gmail Labels, 62 Use Google Search, 98 Use Google Voice Search, 99 Use the Browser, 72 Use the Touchscreen, 10 Vibrate Type, 114 View Browser History, 73 View Calendar Events, 96 View Contacts, 51 View Pictures and Videos Using Gallery, 89 View YouTube Videos, 106 Virtual Private Networks (VPN), 111 Visual Voicemail Options, 43 Visual Voicemail Setup, 41 Voicemail, 41 Voicemail Setup, 41 Volume, 113 Wi-Fi, 79 Wi-Fi Calling, 45 Wi-Fi Direct, 80 Wi-Fi Settings, 80, 109 Your User Name, 71 YouTube, 105 164
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